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Whirlpool Microwave Model WMH78519LB
Whirlpool - 1.9 Cu. Ft. Convection Over-the-Range Microwave with Air Fry Mode - Black
Clear up counter space using this microwave with Air Fry Mode for crispy results right at home. Use Grill Mode in the microwave to sear meat and vegetables, or use Steam Cooking to steam rice, vegetables and fish right in the microwave. Plus, this steam clean microwave lets you wipe away messes simply using water and the Steam Clean feature.
Manufacturer: Whirlpool
MODEL: WMH78519LB
MSRP: $664.99 USD
Whirlpool Microwave Model WMH78519LB Error Codes
CODE: ":" or "."
PROBLEM: There has been a power failure, or the clock time has been turned off.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: DOOR or OPEN and CLOSE DOOR
PROBLEM: If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started.
FIX:
Remove all packing material from the Microwave.
Be sure no packing material is blocking the door lock system.
Close the door firmly.
Check that the cooking rack (if equipped) is not out of position and not allowing the door to close.
CODE: Err7
PROBLEM: There may be a problem with the User Interface or Keypad, the Control, or the associated wiring.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: ERROR during sensor cooking
PROBLEM: The sensor is not detecting humidity.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: Feature Not Available or Fault Detected
PROBLEM: This message will scroll across the display when a fault is detected while you are programming a cook cycle.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Start a bake cycle.
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: Flashing Time, Clock, 12:00, Power Loss or Enter Time
PROBLEM: When power is first supplied to the oven, after a power interruption or failure, the "Time", or “12:00”, or “POWER LOSS” will be displayed.
FIX:
Press CANCEL to clear the display.
Set time of day.
CODE: Locked, Lock or Loc
PROBLEM: The Control Lock shuts down the panel controls to avoid unintended use of the microwave oven. When the control panel is locked, none of the controls will function.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation
CODE: No Beeps or Tones
PROBLEM: Is the tone function turned off?
FIX:
If the range is in Energy Save mode (select models), the display will be blank when not in use. The Energy Save mode puts the product into sleep mode and reduces energy consumption.
To Deactivate the Energy Save Mode:
1. Press and hold SETTINGS/CLOCK for 3 seconds. "Energy saver off" will appear in the display.
2. The clock will reappear in the display and the range can be operated as usual.
To Activate the Energy Save Mode:
1. Press and hold SETTINGS/CLOCK for 3 seconds. "Energy saver on" will appear in the display.
2. The setting will be activated after 5 minutes.
CODE: Press Cancel to Reset
PROBLEM: This message will be displayed when a fault or error has been detected.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Start a bake cycle.
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: Probe or Insert Probe
PROBLEM: The Control is "looking" for an input from the Meat Probe.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Whirlpool Microwave Model WMH78519LB
I purchased the top-of-the-line Whirlpool Cabrio washer and dryer. My washer is 6 years old and will not complete a wash cycle. According to the repairman, the drive shaft is stuck and it will cost $500.00 to repair it. When speaking with Whirlpool, their suggestion was to buy a new one and get an extended warranty. This company is a total disappointment.
Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.
A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating actually performing washing action and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. Ive reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.
Some years ago I bought a whirlpool water heater from Lowes and the thermocouple went out. No big deal, so I thought. I went to Lowes, picked up a new one and tried to replace it. It wouldnt thread even though the package stated it was for my model. I went back to Lowes and they gave me another one, same problem. So I called Whirlpool, they said it was a left handed thread and they discontinued it, but they could send me a conversion kit at my cost. So at that point I was 2 wks out so I paid for the kit. I received the same thing I bought from Lowes. I was so frustrated I ripped the thing out and got a new one. That was 2 yrs ago and now I am having the same problem. I called whirlpool and they want me to pay for the replacement part. Mind you, the heater has a 6-yr warranty. I went to Lowes and they wont replace it. They sell items that they dont stand behind. I will never buy another whirlpool item and I will never shop at Lowes again.
I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.
We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.
At after 4 years of use, my double door refrigerator is giving cooling problem. Upper refrigerator part has excessive cooling and lower part has no cooling... after complaints in customer care, engineer was sent who changed the part that regulates auto cut... it gets blocked by ice so cooling air is not reaching lower part. Once changed exactly after 5 days same problem started... In spite of complaints no one came to check for good 2 wks. After long fight, it was defective board that was changed again. After 3 days same problem again, board was changed... Now after 2 and half month same problem. And now today service center has replied that engineer will be sent after one week.
Bought a commercial coin operated Whirlpool washer on 4-18-2015. As of this date machine has not been used that much, the electronic part has gone haywire.All lights on and shows the door lock (which is not) disconnected, nothing changes when I put it back. Contacted Whirlpool technician, have been told that this is a defective model. He has apparently had several service calls that are new machines and they are all the same issue. Told to contacted Whirlpool, Whirlpool playing dumb. I have several other older Whirlpool commercial washers and dryers, never had issues. I guess they are doing shortcut garbage machines. Also, the interior of machine is less sturdy than the older models. Will not buy any Whirlpool products again. They do not stand by their products try to tell me that they are not aware of defective machines. Cheaper to play stupid!!! Disappointed with their lack of standing by what they sell!!!
I hadnt had the machine. In no time, I started noticing brown rust looking spots on my whites and light colored clothing. I got to looking and had rusted out all around the bleach dispenser, entire area on the entire top. I was told to replace it. This would be about $200. Ridiculous!
Whirlpool Refrigerator model #GI6FARXXY0 - Bought this refrigerator at Las Vegas Store #3305 Home Depot, 12/07/2012. July 2014, the ice maker stops working. I replace it with another Whirlpool ice maker and that one stops and leaks water from the dispenser all over my floor. Im on my 3rd ice maker and its not working! I have no warranty but still...a refrigerator should last longer than this at these prices. Im trying to research problems with this refrigerator and it looks like now the refrigerator model has been discontinued! Cant find anything on it. I paid close to $1,800.00 and it lasted 1 year 1/2? Its turning into a money pit. My question is... after looking at all of the complaints concerning ice makers and water leaks on Whirlpool refrigerators... why hasnt Whirlpool addressed this problem with a recall?? Obviously, these ice makers are faulty even the ones you replace them with. The repairman told me there are no warranties and they would not take returns on them. Whirlpool knows there is a problem and doesnt address it. Consumers should be protected from businesses that know of problems and refuse to take care of them with customers. They are still selling faulty Whirlpool ice makers??? I paid extra to have a working ice maker and expected it to last more than a year and half for the price of this French Door, bottom freezer, refrigerator did. The doors look terrible as they do not clean nicely and leave streaks. From the looks of some of these complaints, this may only be a beginning of problems with this appliance. Totally disappointed in this product. I know I wont be looking at any more Whirlpool products. Im disgusted with their faulty products and no accountability. If theres a recall, count me in!
My wife and I purchased a brand new dishwasher less than a month ago. It stopped working after less than a month. After waiting hours on hold, the service company they sent out, went out of business before the appointment. Now after 3 months of nothing but frustration. I have written many emails and none have been replied back to. Worst customer service ever!! Not not buy Whirlpool or Kitchenaid (same company).
Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.
This dishwasher is the most quietest dishwasher we have ever bought. Cleans even the worst messes with ease. We love all the different modes for cleaning levels. Plus in addition the ability to adjust the racks for large capacity dishes. As well the adjustment to wash fine china and crystal. We just love it!
We purchased our new Whirlpool Cabrio washer on November 1, 2013. From the start this machines performance has been a disappointment. We bought the machine at The Brick (I should have known better) where we had made several purchases over the years ( I guess Im a slow learner). Right off the hop, my wife and I noticed that the clothes were not coming out clean. Even though the machine is Eco and therefore advertises that it uses less water, there should be enough water that the clothes at least get evenly wet. That may be a problem with the agitator not seeming to have the guts required to pull the clothing down to the bottom of the drum. We went back to The Brick and told them that we were not happy with the machine they had sold us and quite predictably they told us that we should call Whirlpool (This was less than a week after we had it delivered. Did I mention that I may be a slow learner?). We called Whirlpool and they told us they would have a tech out to take a look at it on November 11th. Wow, I thought. Hows that for service. A repair guy coming out on a statutory holiday. Of course it didnt happen. When we called them back to ask if their repair guy had made it home okay, they claimed that we werent there when the repairman tried to call to confirm his arrival time at our home. We hadnt left the nest the entire day. They then told us to go back to The Brick. We went back once again and told them, yet again, that we were not satisfied. This time they agreed to send their own man over to take a look. He came over yesterday and watched the machine go through an entire wash cycle and then said that there really wasnt anything he could do, as even though it may do a crappy job of washing the clothes, it at least appeared that mechanically speaking there didnt seem to be anything wrong with it. We called Whirlpool back today and they said that there isnt anything wrong with it mechanically so from their end, at least, the story is over. What kind of customer service is that????? Maybe Whirlpool and The Brick deserve each other, but I think we should get better treatment than that
I love my Whirlpool 4.7 cu. ft. top load washer because it has a pretreat station that is super handy for pretreating stains in a handy little place. The agitator is stronger than my old washer and really gets my clothes cleaner. Its also very quiet and easy to use all the buttons. The best feature is the deep water fill that you can select for more water.
I purchased the Stainless Steel, side by side with water and ice dispenser, model #WRS325FDAM04 on 11/30/16, paying over $1,600 for the refrigerator. We had trouble from the beginning with the freezer door not closing all the way. When the repairman came out, he said the entire door had to be replaced, as it was warped. Since then, one by one other items are breaking in the freezer and refrigerator. The plastic casings holding the glass shelves have broken on all three shelves in the refrigerator, the wall of the refrigerator and the freezer is cracked in several places, the ice bin has a hole in the bottom, where the device rotating the ice out broke and now when used, ice falls into the freezer, and the bins in the refrigerator have broken as well as some of the door shelves in the refrigerator and freezer.I called Whirlpool before posting a review to provide them an opportunity to at least offer to help in some way. Their response was due to so many pieces missing/damaged they would not be able to help in any way at this time. I purchased a Whirlpool product as I expected I was purchasing a quality product with quality workmanship from a reputable company. I have been sadly disappointed and will no longer support Whirlpool by purchasing any item manufactured by them and will share my experience at every opportunity.
My husband and I purchased this washer in August of 2011. Within 2 years the lid broke because of it a cheap plastic frame on a heavy glass lid. At that time I researched it and found many people with the same complaint. Whirlpool would not do anything for us but the company that we purchased it from did agree to supply the part if we paid the labor. We did this and replaced the lid. Well here it is just right at 2 years again and the lid is completely broken and the washer is unusable. There is no way to bypass the lid issue which makes the washer completely useless.I called Whirlpool again and was told there was nothing that could be done and that because there was not a recall on the product, they would not be able to do anything for me. We have purchased a new Samsung washer that received excellent reviews from Consumer reports and we will NEVER buy another Whirlpool product again. I cannot believe a company that old and as large as Whirlpool will not stand behind a faulty design and faulty made piece of equipment. It is very disappointing.
We have tried to have our refrigerator fixed 3 times. Same problem every time ice build up in the freezer. Clearly after reading all the reviews Whirlpool has made a very poor quality of a product and they dont care. Hopefully others will read these reviews and learn that its not worth it to buy a Whirlpool.
Recently had a Whirlpool gas water heater installed. Would smell gas every time the heater kicked on. I inspected the vent, all the new fittings, with no luck. Leaving the windows open didnt help. Finally found the problem: the factory-installed line from the gas control valve to the tank was leaking. Should have kept my old heater. It was still working flawlessly after 20 years. You would think a new heater would at least be inspected before hitting the market.
I have a nice basic fridge, 2 side by side doors on top and a freezer on the bottom. Also has ice and water on the door. It does exactly what it should do, keep my food cold! Works great, lots of room and has adjustable shelves. No weird electronics to break. Had it for 3 years and I love it. Also, its American made which is important to me.
Oh my goodness, are these people right with the Whirlpool Ranges. I moved and put in the appliance # to get what I had from Whirlpool. What a piece of crap I got in a range and refrigerator. Never had appliances that looked so pathetic. You cant clean the outsides or the insides. Outsides nothing but streaks never look shiny, I really do doubt they are even close to Stainless steel. My old ones I might add were less than 5 years old when we sold our house and all you had to do was spray with Windex and shine shine shine. Try that on the new ones streak streak streak, and nothing ticks me off more than looking in a kitchen and looks like pigs are running all over your stuff. Then the range aqua lift self clean. You have gotta be kidding. No self clean about it. Scrub Scrub Scrub by hand. You mean who in the hell came up with this. Make something with fat and instant burned mess. Really oil and water or grease and water where I come from they never mixed, and all they do is get gummy. Now if you dont care how your oven or outsides look then I guess it doesnt matter BUT I DO, I am with the guy that said he just wants to throw it out. I would have been better off buying a clean your own. At least you could use oven cleaner. I dont know where these companies are coming from ripping people off this bad, now that I am older I am stuck with it and can hardly clean it to get down in there. You make supper and you have to spend 2 hours extra in the kitchen scrubbing the damn thing. Of course you give a company loyalty and get screwed this bad. All my self cleaning ovens I had when we sold houses the people thought you never cooked in them. This is not even a year and a half old and looks like it is 10 years old. Even scrubbing it is a joke. You cant get it all anyway. Im sure I will not live with this long. I use to love to cook even did it for a living and man using this thing I hate cooking more than ever.
My stove is good, I have gone through 2 refrigerators in less than 8 years and the replacement is having issues. Service is a joke, customer service is questionable but trying to assist but at this point will not recommend whirlpool products.
We purchased a new home 6 weeks ago that was furnished with new Whirlpool appliances. The stove worked great however the oven never worked at any time. The appliance sales person advised that we had to go through Whirlpool for repair on a brand new appliance. To date we have had to stay home 2 days and the range is still not working and third service call is now scheduled. A call to Whirlpool ended with them advising that we do not qualify for a replacement range, even though it never worked. We have been without an oven for 6 weeks now which is totally unacceptable. I would never buy another Whirlpool product or recommend them based on this current experience. We paid for a new product that never worked and they will not replace it. Hopefully they can repair it on the third visit. Unfortunately I have lost faith in this product and this company.
The lower door closing cam has been replaced at least twice. The door continues to make a very loud noise when opening and closing. The refrigerator, a 2007 model came with the house I purchased in 2012. The refrigerator works very good, but the loud noise from opening and closing will wake a hibernating bear. The last repairman (from Sears) told me that the doors had been recalled, but I dont know who to contact or how to go about getting the replacement doors and getting them installed.I have a Home Warranty, and they sent Sears out twice to repair them, but after opening and closing 2-3 times, they go back to the loud noise. I have no idea where the refrigerator was purchased. I dont really want to rate my experience since I think the repairmen did all they could. I simply think this is a bad manufactured door problem, and I just want them replaced. The refrigerator works good, and I cant afford to purchase another just because of the doors.
Uses little soap. Not sure on clean. Don’t think front loader clean as well as top loaders. Would recommend top loaders with no agitation. Also would recommend white as a standard color. I am unhappy with the way a front loader works. I am happier with a top loader, cleans better.
Very bad model Whirlpool washing machine. Pls dont buy any customers because from the date of installation its a headache for my family. I have a trust on whirlpool company but now I dont have. The problem is in every water select mode the tub is filling full and overfilling from the top always room fully with water. I hope the machine is not sensing water level. Such a bad experience from whirlpool company. My review is genius. My date of purchase is 28/7/2021
This is the information I tried to send to Whirlpool only to get a message that it was undeliverable: I purchased a set of whirlpool cabrio washer and dryer on 10-23-2013 (model numbers WTW8540BW, and WED8500BW). On 01-25-15 the washing machine failed to power up just over 2 months out of the standard warranty. This wasnt the low end cheap models. With cash discounts we paid over $1600.00 for the set. After a $70.00 dollar charge to the repairman we are told that the unit has a bad electric control board (part # W10761026). And unfortunately the part is on back order until March 1st, 2015 as of right now. So if and when the repairman gets the part and installs it, I get to pay him an additional $260.00. My family has always been such a dedicated Whirlpool appliance purchaser but this is wrong.Oh I almost forget, now I have to rent a washing machine at a cost of $55.00 per month until mine is repaired. I believed I was purchasing Whirlpool quality. The type of quality that doesnt need an extended warranty because Whirlpool is made to last correct? Please assist me in making this situation right and restore my faith in the quality I was raised with in Whirlpool products.
We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.
DO NOT BUY THIS DISHWASHER (Whirlpool Gold Series dishwasher)!!! We bought a camp with this dishwasher in it brand new. It has been serviced three times in the past year because the dishes (especially utensils) do not dry. The service company first said it was because I needed to use jet dry. What a joke! I told them I was using jet dry so they sent a service man out. He had to read a manual in order to try and figure out what was wrong with it. He then decided the entire motherboard needed replacing and he would order the part. He came back, replaced the part and it still did not fix the problem.I called again to complain so they sent another service man out and he said the drying air vent may not be working. They came back out to replace it weeks later because the part was on back order. Wonder Why??? I still have to dry the utensils every time I run the dishwasher. The interior walls of the dishwasher are wet even after running through the drying cycle. Either this dishwasher is a lemon or Whirlpool is selling a dishwasher that does not dry to the consumers!!! So BEWARE!!!
I bought a Whirlpool washing machine on 16 Feb 2011. I started having problems with it in June. It was making very loud noises when it was agitating and the clothes were still wet after the spin cycle. I called Nebraska Furniture Mart where I purchased it and they said that after 30 days, I had to call the manufacturer. I called Whirlpool and they sent A&E out to fix it. The technician that came out spent an hour trying to figure out what was wrong with it. When he was gone, I was left with two inches of water on my washroom floor and I had to pull the washer and dryer out myself to wipe it up. He ordered a part that came the next week and a different technician came out to put it in. After looking at the washer, the second technician said that the first technician diagnosed it wrong and he ordered a new transmission for it. About a week later, the transmission arrived at my house and a third technician came to install it. The washer worked for a few days and started acting up again and leaking water. I once again called Whirlpool and they sent yet another technician out. I told Whirlpool that I had lost faith in A&E so they sent All Appliances out. The technician from All Appliances said that it needed a transmission and he would have to order it in. A few days later, he came back to install it. It worked for a few loads. The leaking had stopped but now, it does not spin out the clothes. To make matters worse, it now releases the Downy at the wrong time and I now have blue spots all over my clothes. I have made repeated calls to Whirlpool and talked to two different managers. I asked the first manager for her direct number so I wouldnt have to go through the whole explanation again if I needed to call back. But she gave me her number without her 4-digit extension so, there was no way of finding her again. When I talked to the second manager (by this time, I have lost my patience), I told him my whole story and I told him that Whirlpool has spent $1,000.00 between parts and technician service on a $460.00 machine and it still doesnt work. It is a lemon and I deserve a voucher for the full price to purchase something different.After one and a half hours on the phone, Lukas informed me that the only thing he could do was to send yet another technician to my home. I have lost all faith in Whirlpool and I believe that they do not stand behind their product. They only push you until the warranty has expired! I will never buy another Whirlpool appliance again!
I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/09/12 Model no A-72H* and I regret to say that the water direction changing knob (to change water flow from agitator to dryer), has broken. The machine is not even 4 months old and the water inlet is broken. How can this happen in a brand new washing machine? You claim to have durable home appliances products and your machine does not last 6 months? Can you see that the broken piece is attended to or replaced at the earliest?
Brand new dishwasher never worked. After getting the runaround from Bethel Park Home Depot. I was told I had to call Whirlpool. After being on hold 3 separate times for more than 12 minutes each time, they scheduled a repairman in a weeks time. He said the motor was bad and had to order. Wont be back out until after Christmas. I asked Whirlpool to replace this lemon. Customer service told me they never replace if they can fix. What if something else is wrong? They didnt care. Very rude. Told me manager would tell me the same thing. Never buy Whirlpool. Appliances are faulty and customer service rude. This has been a nightmare experience. Feeling very helpless at this point.
Whirlpool Cabrio WTW7340XW washer is a piece of junk! I have had issues since the day I bought it and havent even had some of the failed parts that other people are talking about. It does not save water. I went from 5000 gal to 13000 gal in one month! It doesnt wash clothes. Everything comes out with the same spots they went in with and then some. Light colors come out with what looks like grease spots and whites come out with black spots. I have had it five months and have used six of the monthly cleaning tabs. Clothes get tangled and torn because of the speed of the spin cycle even on delicate. This unit needs to be recalled and redesigned or customers should be offered a different washer of their choice within the price range of this unit.
I have been using Whirlpool brand of appliances for over 40 years. They have always served me well and very dependable. Im a semi retired HVAC contractor and also installed Whirlpool heating and air conditioning systems in peoples home, also very satisfied with the results.
The machine is reliable, does not take forever to do a load, it is relatively quiet. It has sufficient options depending on the size of the load. Additional options are time setting, choice of warm, cold or warm/cold water settings. On light and medium loads it extracts almost all of the water; on heavier loads an extra dry spin does the job. In all the years that we have had it, it has required only one service call. The maintenance man told us that this model is the best in a series and he recommends that we hang on to it for as long as possible. We're very happy with it.
In 2099, I purchased a Whirlpool Gold from Lowes. It has never cleaned my dishes, especially the pots and pans. My dishes also have a powder coating on them after various cleaning cycles that I have tried. I have tried every detergent available.The repairman suggested a detergent, which I already tried. He told me that the dishwasher uses only 1.9 gallons of water in total. That confirmed what I thought the problem was, not enough water! It is a design problem that cannot be fixed. I have bought Whirlpool for years but not in the future.
I purchased 3 appliances (microwave, stove, and dishwasher) on 10/22/10 when they were on sale at Sears for my soon to be remodeled kitchen. I did not have them delivered until 11/15/10 until contractor was getting ready for them. They still were not installed immediately. On 11/17/11, in the evening, the microwave stopped working. I called Whirlpool on 11/18/11 for service. Whirlpool will not honor the 1-year warranty since technically I bought them in October 2010 but did not even have them installed in my home for use until the end of November or beginning of December 2010. Common sense tells me the company should honor the warranty. Are products being made today to last less than a year before they go bad? To pay for a service call and parts, I can buy a new microwave (but you can bet it wont be Whirlpool).
We bought a Whirlpool with convection oven, it is beautiful and very well designed and fully electronic. You can only control it via touchscreen Which, when the software runs into blocks, it is impossible to troubleshoot efficiently, you just have to wait until it completes its rebooting. It is very frustrating to spend hundreds of euros in a device you just cant control when it crashes. Horrible programming made for a horrible user experience. You have the feeling of not being able to use it or fix, it is like having a mobile phone or computer Which only works on what appears to be a random logic. The errors displayed on the screen are often vague and the user troubleshooting manual is just plain short. We will return it without doubt and dont recommended ever buying this device.
I have a new Whirlpool double convection oven which is very noisy. There is a rattle and pinging noise that occurs and the fan is also loud. Im not sure if it is an install or product issue. Can anyone comment on their convection oven? I dont believe this is normal. I am disappointed with my purchase and would opt for gas or basic electric. The double convection ovens were fairly pricey too.
My Whirlpool Gold Star aqualift oven stopped working right at three years, when the warranty ended. I paid the $650 for repairs to the stovetop, hoping this was a one-time situation. Six months later, my oven has quit. This product is not a good investment. Im very disappointed.
My hot water tank wont stay lit. I replaced the heating element, and the thermo couple. It will light up now but it only stays on for about 10 minutes.
I have used Whirlpool products for over 30 yrs. This is the worst made product I have ever purchased. The ice maker doesnt produce very much ice. The cold water on door isnt cold. There is too much wasted space in freezer and refrig. side. You cannot get anyone to call you back to call for help. I contacted Whirlpool over a month ago. No return call yet. Consumers beware!! Model no. WSF26C3EXF01.
Like many other reviews Ive read here this morning, I bought a Whirlpool Cabrio HE Top loading washer before I did my homework. I purchased approximately 2 years ago. While I dont seem to have the volume of complaints Ive read from others, I do have many intermittent complaints. As others have described, from day one I have gone from this uneasy feeling about how it is working to down right POd about the condition of my clothes after a load finishes.List of issues you will avoid by buying a different product: 1. Water levels SO low your clothes dont get clean. Yes Whirlpool, thank you for trying to save me $$ by lowering my water bill, but for goodness sake there should be enough water in the damn tub to cover the load. I literally watch dry clothing twist back and forth and NEVER go out (like they claim) to the edge of the tub and under then back up in the center. Instead they just sit there watching from the edge while the poor items of clothing in the center get twisted together.2. Powdered detergent, even if listed as HE will not dissolve in this low water level and will end up as white patches of film on your dark clothes. Suggestion to avoid this - dont use powdered detergent, but even if you use liquid HE detergent, you may still experience white patches of soap film on your clothes. It happens on all of them but shows up clearly on dark clothes. Setting the washer to always do a 2nd rinse cycle will improve the outcome. Not a perfect solution since the point of a low water washer is to use LESS water and not more by running a 2nd rinse on all your loads.3. No Consumer/User options to allow you to use the washer as you see fit. Since I paid a small fortune for this stupid washer and didnt realize that I would never again be able to dye fabric in my washer I am posting this as a warning to other crafty consumers. DONT BUY THIS WASHER if you ever want to dye fabric or an article of clothing larger than underwear. There is absolutely no setting on the washer cycles that will fill the tub with more than a few inches of water. The washer falsely has a mislabeled setting called Deep Water Soak. This is absolutely a LIE. Good thing I tested the cycle before putting my blanket in there to dye it. The cycle spins many times in the beginning pouring water into the clothes, then empties the tub and does it again. Then after 10 minutes into the cycle it begins to fill (if you want to call it that) the tub.After putting about 3 inches of water in the tub - not even enough to cover the top of the articles in the tub (I used 6 towels as my test subjects) it stops to soak. But stuff is still sticking up out of the water!!! OMG! So frustrating. This would not do for dyeing anything of value as you would not be able to agitate enough to ensure coverage of the fabric evenly with dye. Just dont buy this washer if you have, as I have in the past, enjoyed changing the color of linens and re-dyeing dark clothing that have faded! Whirlpool clearly didnt care about how consumers actually need to use the washer. I may try using this setting by pausing and filling it manually with buckets of hot water from my sink to get enough water in there to cover the fabric. Its just ridiculous that I even have to consider how to outsmart my washer!4. Smelly clothes. Seriously. I do the obligatory monthly Affresh cleanings, and I have learned to leave the lid open after the last load of clothes so the tub can air dry. However, I still from time to time pull a load out of the tub and it smells like mildew. And dont think for one second that the smell will go away when dried. I have opened the dryer and pulled clothes out, smelled the mildew and put them right back in the washer for a 2nd go round. Nothing worse than putting on a clean nightgown and smelling like mildew! Ewe!! With this awful washer you can NEVER leave a load of washed clothing sit for any length of time or you can look forward to smelly clothing. Hate it. Absolutely HATE it. Again, this defeats the purpose of using less water.Cant make myself spend more dollars that I dont have in the budget to replace this piece of crap. I have figured out all the workarounds for now, but as soon as I can replace it I will send it to the dump. Not going to resell or donate to anyone else as it would just be a burden for others. If there was ever a rightful need for a class action lawsuit to compensate consumers for false claims by a company - this is it! Hope this helps prevent anyone reading from making the poor purchase decision I have!
Does the CEO know you do not stand behind your products? My washer is not even a year old and cost about $400.00. And you have stuck about $1800.00 into repairs instead of replacing a lemon washer! The washer had problems the 2nd month I owned it and you stuck a new clutch in out. Now just about everything replaced, it still does not work so I will order more parts. This is ridiculous. I would love to hear back from your CEO and would like to be reimbursed for 5 days of pay to take off and wait for repair men, laundry mat fees, etc!
We bought a Whirlpool freezer-bottom 18.5 cu ft. fridge from Lowes. The compressor broke in less than three months of regular use. I called Whirlpool who sent A&E to check it out. The technician didnt even file a report and lied to me about what was wrong with the fridge. They sent a different company to come look at it and they confirmed that the compressor is broken. I called Whirlpool customer service and was told that the warranty only covers repairs not replacement even though I paid over $1,000 for a defective product. The excuse: Its a man-made product so we cant guarantee it! So what used to be a 3-5 year warranty not too long ago is now what? A one-year warranty is virtually useless. I can see a future not too far off where there is no warranty at all. Where is the protection for the buyer? If I wanted to purchase a second-hand fridge, I would have. I will never buy Whirlpool again.
Cabrio Top Load Washer model WTW6800WW1 - Although we were very happy with the vendor where this was purchased and happy with the majority of the washer function; there is a problem with the cabinet & lid connectors rusting. Specifically, the lid connector on the left side totally rusted out, and also around the bleach cup, rust. There are also rust spots where the seam of the top section of the washer meets the bottom part. The washer was purchased in 2009. We have had it serviced in the past, prob 5 years ago, it needed a new motor and the rust was beginning to show then, while under warranty. I recently called Whirlpool and the associate told me that she had never received a call with regard to this type of problem. She did give me names and phone numbers of appliance repair in my area. I find it odd that Whirlpool would not make their associates aware of issues like this. I searched online and saw more than a few complaints about rust. So on it goes, no recourse, and as I read about the problem from others reporting this; it was mentioned that the vapors from the bleach cup etc, contribute to the rust. Additionally, even if it was under warranty, I was told that this is considered cosmetic and it would not be covered. Until... and I can only suppose, that until the lid possibly falls off while lifting, the cosmetic ruling may then turn into a function problem. Now there is also a squeaking sound, so off to call the appliance repair, check the cost and next time... buyer beware. I guess a lesson in science as well, hopefully this design flaw will be corrected for the next models in process.
2 loads of clothes and it is broke. I tried to call Whirlpool to no avail. So I called Costco where I bought this machine. They at least talked to me. Promise to get a hold of me tomorrow. Brand new (2 days old) and this happened. Didnt even finish the second load.
Broken drip pan was cracked, replaced, and wood floor damaged, also replaced. Compressor replaced. Ice warmer replaced. Hinge on crisper door broken, replaced. Freezer door handle keeps falling off. All this in first year. Builder purchased 1 year Extended Warranty. Freezer ices up occasionally. Repairman advised using a hair dryer to free up the rails. All this on a $2,000.00 Whirlpool Refrigerator. Do yourself a favor and dont purchase this Refrigerator. Model #G16FDRXXY.
Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldnt fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didnt use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasnt the correct department, and finally that Whirlpool doesnt cover it. Bottom line is...never buy Whirlpool.
Another load of darks with white soap residue splattered across every item. Despite using a soap pod and setting to so-called Deep Water wash. Whirlpool top load WTW5000 is a terrible machine. As in other reviews, constant soap residue and clothes stretched and tangled into a compressed wad with deep wrinkles as you try and untangle them after the wash. Unable to dilute your soap and faking out the machine to get a bit more water are recurrent themes. Just ridiculous. There should be a class action suit for replacement. The customer service is useless and terrible - actually - there is probably nothing they can say and no answer or fix for this horrible machine.
I absolutely hate my Whirlpool refrigerator! The first day I had it, the cover to the deli drawer fell off and cracked because it wouldnt stay on. I called the company and they sent me a new one but it immediately fell off and broke also. It is just a terrible design. The plastic slots dont fit correctly and it just doesnt stay on.Then, a few months after owning the fridge, I notice rust spots on the bottom drawer. I called the company and a rep told me to buy dishwasher cleaner and a magic eraser and use that to scrub the rust off. She insisted that it must be near humidity. I explained that my GE stove and dishwasher, along with other stainless steel in my kitchen have never rusted. The Whirlpool company provided no help whatsoever and does not back up their warranty. I would never purchase another Whirlpool appliance after this experience. Now I am stuck with a fridge that has rust stains and a broken door.
The shelves in the newer units are plastic not glass with metal and they rip/break holding heavy contains like gallons of milk, and they are more expensive to replace. I just wish they would go back to building things like in the old days. My last refrigerator lasted 20 years. Ive had this one a year paid twice the price and already had to replace shelves and trays for it..
I have had this front loader for 5 or 6 years. My clothes absolutely stick, I cant stand the smell of them. I have used Affresh, the recommended cleaner 3 days in a row, multiple cycles, no improvement. I did the vinegar treatment, leave the door open etc. What is upsetting is I have read Whirlpool has been aware of the mold and mildew problems of front loaders yet continue to manufacture them. The gasket in the front enclosure pockets at least a cup of water and other gunk from the wash. A waste of money!!!
Top load stackable Washer dryer - Model number YWET 3300XQO. I had two floods with the same washer dryer unit. The first flood occurred in April 2012 and thousands of dollars were paid to repair the home that was damaged due to this flooding. The second flooding happened in October 2012 with the same machine at the same home. This time there were other Whirlpool owners that also suffered with the same issue with the same model Whirlpool machine. Whirlpool acknowledged that they will pay out to fix the damages and the deductibles but to date they are simply playing games on paying out. This is 15 months after the first flooding happened.
Two years ago, we purchased a Whirlpool Cabrio Washing Machine from Sears. All of a sudden, it was making sounds in the spin cycle that sounded like a jet airplane taking off. It was terribly loud. We called repair technician, which cost $90, only to find out that the bearing is gone and its going to cost over $500 to fix it. This is absolutely ridiculous! We expected it to last several years, only to find out that we would have to spend almost as much as the washer originally cost in order to fix it. We paid $700 for this machine, two years ago, and I can say that Ive never been more disappointed with a product in my life. My previous washer lasted thirteen years, not to mention my dryer and stove fifteen years, with minimal repairs. I will never buy another Whirlpool appliance again. I have read some other complaints on this consumer affairs website, as well as other sites, regarding this same washer with the same problem on the bearing and cost to repair. If anything, I think Whirlpool should make good on this product and offer something regarding a recall or payment for repair in some form. As far as Im concerned, I will alert everyone I know about Whirlpool appliances and advise them not to purchase it. Now, I either have to pay over $500 to repair my washer or go buy another one. I do not even want this Whirlpool appliance in my house when I can get a washer for cheaper than the cost to repair it.
I purchased a Whirlpool Refrigerator Model # WRF990SLAM00 in May of 2013. My wife started noticing ice build up on the ice maker in the refrigerator section of this French Door model. We had it serviced for the same problem 4 times and the problem still existed. At this point, Whirlpool offer to give us our money back, and here is where things got interesting. My wife spoke with a Sheila who was to issue a check to a third party company who would then pick up the refrigerator and give us the check. Sounds simple enough, huh? The company was to get the check in 7-10 business days so we bought a new refrigerator, a Samsung this time, and scheduled its delivery for the time frame we were told the non-functioning fridge would be picked up. My wife could not get in touch with Sheila, which was always a problem, and we talked to a Beth who told us that this whole process had not even been started yet. Well, we are having our new fridge delivered and still waiting on our check and for someone to come and pick up this American-made piece of crap! We wanted to buy American, but this is what we got, a piece of crap!!
The refrigerator has excellent quality, low noise level, clean lines and enough room for produce and frozen foods. Would recommend this to friends. This replaces a Whirlpool refrigerator that was over 30 years old. The original unit still works extremely well and we gave it to a family that needed a refrigerator and they were very happy to receive it. It looked as new as the day I purchased it 30 years ago.
We have had this range in our new home and in use since May, 2019. The first range had to be returned after its first use due to flaking of the interior walls; a problem the company acknowledged. Since then we have been so unhappy with its ability to maintain the oven temperature. Contrary to the instructions, we calibrated the oven temp and found that it would vary up to 20 degrees lower than the set temp. When set to 350, it would come up to that temp and then cut off until it fell to 330 when it would come back up to 350. That is a great differential noticeable in the time it takes to heat an item and which greatly affects baked goods. A similar lack of consistency in control in the range elements is apparent as well. Now those are major defects. Minor defects are: it is NOT a rapid preheat at all, both lights are on when the switch is engaged even though only one oven is in use, there is no clock function when the timer is in use and the range surface is difficult to clean as it streaks which is visible with the black finish.
We bought this dishwasher because it was rated on the quieter side... It was purchased in 1999 and is still operating like new. I am amazed it has never broken down. I have wanted to replace it but my wife says Why?
My dishwasher was purchased on 5/12/12. It is a little over 2 years old. The dishwasher wasnt getting the dishes cleaned. I opened it mid-cycle and part of the heating coil was bright red and there was smoke inside of the dishwasher. Good thing I opened it before it ran through its cycle or it may have caught on fire. Unfortunately, I only have a 1 year warranty. This machine is a piece of crap and could have burned our house down. DO NOT BUY THIS PRODUCT.
Purchased the fridge from hhregg in August/September 2012. Model G16FARXX. After less than three years of owning it, found out today that the compressor is shot and will have to be replaced. Replacement/repair costs are ~$900, almost as much as the fridge brand new. Chatted with customer support and then would/could not do anything. I feel ripped off. If it happened after 5 years of use, then my attitude would be different, but not a major component going out in less than 3 years.
I purchased a Whirlpool cook ceramic cook top for our new kitchen. The very first time I made something (it was lentil soup) something stuck to the cook top. I have had a ceramic cook top before for 18 years - never had a problem until the whirlpool cook top. I cannot get it clean. I have tried everything! Such as stove top cleaner designed for whirlpool cook tops ($22), other cook top cleaners, the single edged razor, a scrubby sponge, steel wool, I even resorted to furniture stripper - NOTHING has removed this spot. I am ready to throw out this new stove top! What a huge disappointment this Whirlpool product is.
Washing Machine Model WTW4616FW - I purchased this machine at Home Depot after I had to return my Samsung Costco machine that was recalled due to the glass top flying off. I was attracted to it by its simplicity in design and price. I have had it almost a full year and love it. I like that it has the deep water wash for over-sized items and a full-sized agitator. I was shocked that it was actually Made in America. I highly recommend it and I hope they keep making this reliable machine that gets the clothes clean. Awesome machine without the bells and whistles that I dont expect to breakdown. Way to go Whirlpool!
Bought the oven Model RBS275PRS 7 years ago. Since then door handle broke 4 times! Control panel had to be replaced once. Paid $750. Spent over $500 in repair. Now handle broke again but part discontinued. Can throw the oven away...
I purchased 5 Whirlpool appliances when I moved into a new home approximately 5 years ago. The selection buttons on the plastic panels on the front of 3 (dishwasher, washer and dryer) out of the 5 appliances has either broken completely through or are in the process of breaking through, leaving an ugly appearance on the front of the appliances. When inquiring if I could replace these panels, I was told that one (dishwasher) would cost me $100.00. I believe that the structure of these panels has been extremely poorly manufactured. Why would you put perforation around each button? It is obvious that they would push through. What can Whirlpool do for me?
We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.
I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.
I hope this review makes it to the president of Whirlpool! My husband and I built our first home and finally moved into it on April 22, 2017. We saved everywhere we could and I did my best to research my appliances. I was so excited to buy a BIG refrigerator for our family of five, (3 are hungry teenagers!) after years of using a smaller side-by-side. We went with the 31.5-cu ft French door/drawer with dual icemakers, model #WRF993FIFM. The original price was $3,599 but we got it on sale for $2,298 at Home Depot. After only 5 months it stopped cooling! I woke up one morning to find a fridge full of spoiled food!! After waiting 3 weeks I had 2 different repairmen come out and have been told that it is un-repairable due to two parts that are needed, one of which is on back order indefinitely. Ive called Whirlpool numerous times and only get the run around and Im sorry mam we cant do anything else. So Im just supposed to be without my refrigerator until who knows when?! The first 2 weeks of this crap we had to live out of Igloo coolers on our back porch. That meant no buying real groceries, only milk and juice and drinks. Thankfully the awesome people at Home Depot brought us a loaner, which is an apartment size fridge, to use while we wait. So now I just have to walk across the house to my garage every time I need something, and I cant buy much food because it wont fit!! Im so disgusted with how Whirlpool is handling this!!! Not only did we buy our fridge but we also went with Whirlpool for our stove, dishwasher and microwave, and we already owned a newer Whirlpool washer and dryer set. We spent thousands of dollars and cant even get them to exchange this piece of junk! Come on Whirlpool, surely you dont treat all your customers this way!? Do the right thing and let us have a replacement!!!
I purchased new appliances almost 1year ago to the date. I bought the glass top range with. convection oven. In convection mode, the fan cuts on and off intermittently during bake cycle. Friends who also have the same oven say their fan runs consistently in convection mode. Repairman came out and changed fan and control panel. Still runs intermittently. Apparently that is a feature of “some models”. Had I known it was not continuous convection, I would have purchased a less expensive model without convection feature. It takes longer to cook in that mode.
We got a brand new bottom freezer french door Whirlpool refrigerator in our brand new apartment. Since we moved in last week the temperature control in the refrigerator box has failed three times. The freezer stays cold but the coils are frosted solid and no cooling gets up to the refrigerator box. We turned on moisture control but that didnt help. The users manual is completely useless and in fact doesnt even match the control panel. The numbers for temperature settings on the instructions dont match the numbers on the panel.We had to turn off and thaw out the unit completely three times already and this is just the first week! Last night the building maintenance guys came in and sprayed the back panel of the freezer with warm water. He said he talked to the GE tech, who suggested we also increase the freezer temperature settings to 4 and the refrigerator to 44. But this morning the temperature rose again. It sure sounds to me like the daily defrost cycle isnt running at all and nobody wants to consider that possibility. Thaw the unit several times a week is completely ridiculous. Our food has experienced so many temperature excursions who knows whether its any good now. I cant wait to get my first taste of salmonella. This is what you get when you combine junk with poor service.
Whirlpool oven WOD93ECOA501 - This oven will most likely lock up if you use the clean cycle. I wish there was a class action suit in California. This happened first time I used the oven. Very expensive to fix, and though it was 9 months after a kitchen remodel, it was not under warranty because we bought it early and it sat in garage, and Whirlpool could only use purchase date. This is not new technology. Upper and lower oven both locked. Wish I had bought a Blue Star oven, as my Blue Star cook top is fantastic and a pleasure to use. HAS ANYONE GONE TO SMALL CLAIMS COURT?
Purchased Whirlpool Gold appliances for a kitchen reno two years ago. Fridge and stove from a dealer and microwave from Lowes. Fridge - After one year the ice maker quit. $200 part plus labour. Seal on fridge door not sealing. New hinge and washers to adjust. $30 plus labour. Stove - three different stoves were delivered with the same paint flaw on the top of the control panel (3 inch section where paint did not adhere or was scraped off... Same spot on all three... clearly a factory issue). Stove door - when you touch it the interior light goes on. Warming button and switch was broken when purchased but didnt notice. Whirlpool wont warranty. $48 plus labour. Last piece in this puzzle... Microwave - magnetron went and wont heat. $300 plus labour. Obviously time to change brands. Now to figure out who is NOT under the same manufacturing umbrella.
When my wife and I were planning our retirement, we made a to-do list before we officially stopped working. We are loyal Whirlpool users and over the next 3 years we purchased 4 major Whirlpool appliances in preparation of having 8-12 years of problem-free time as we go from a two-income working family to two people on fixed incomes. I retired in December of 2011 and unfortunately this did not pan out on 2 of the 4 appliances. The washing machine, in late February 2012, blew a transmission 23 months after purchase and 11 months after the warranty expired. Discussions with Whirlpool by phone were unsuccessful in getting the repair covered.Ultimately, this repair cost us $265.00. In late April, 9 months after the warranty expired, the refrigerator iced up and had to be manually defrosted, despite being equipped with ADS. My family and I did the defrosting because it was a weekend and tech support was not available. On Monday, the refrigerator was functioning, so I was told to run it and see what happens and call the tech if it happens again. I had done research online and found many folks were having trouble with this refrigerator model and the main problem was the control board”, a board that is used in many Whirlpool refrigerators. I ordered one after the initial problem and waited for it to ice up again. On Sunday, May 20, it repeated the same symptoms displayed and I put the board in myself and it solved the problem. This computer board cost me $95.81.I contacted Whirlpool about the two premature, post-warranty expiration issues in hopes of getting some reimbursement for the repairs. The Whirlpool rep told me that because there had not been a recall on either appliance, they could not reimburse me. They instead offered me a 6-month extension on the dishwasher I bought last July. I have been on several complaint websites and have seen the refrigerator control board repeatedly mentioned - all within the approximate 2-year timeline as my control board failed. My refrigerator was a GB9FHDXWQ01 model, but the control board is used in many of their refrigerators. If this has happened to you, please contact me at ** and, hopefully, together we can get enough data to get a recall and get proper treatment from Whirlpool. Please include your refrigerator’s model number so I can verify the board is the one in question. Thanks.
Dont even consider a Cabrio top loading washer. Wastes your time, money and insults your intelligence. I never use the deep water cycle but boy the machine does! Ive had loads that have taken hours to finish on the quick setting! Thanks Whirlpool.
I went from an HE front loader to an HE top loader (Whirlpool Cabrio WTW7000DW0) due to the risk of mildew with the front loader. Im not the only one doing laundry and if someone else does it, it always seems that they shut the door when empty, contributing to moisture and mold that needed to be cleaned out of the gaskets. I am so unhappy with my top loader HE washer. When I stop the machine and look, I always see my laundry half covered with dingy water, sometimes part of it still dry at the top and it is disgusting. I frequently have to rewash loads due to detergent getting trapped in folds or pockets created that hold on to dirt and lint, even being careful with the detergent amount. I run the washer now every time with settings of deep water, extra rinse, heavy load and presoak with instructions, with settings taped to the top for others.At almost 1 1/2 hours each load, we just cant keep up. The laundry still forms pockets and sheets form a giant tent over the entire load that has to be unraveled at the end of the cycle and wound so tight it had no chance of rinsing. I had to get a repair person out because it got out of balance and he had a small hand-held computer to enter a code to rebalance it. When we discussed the issues I was having, he was ready for everything I was doing wrong. He told me I can not wash blankets or large items (I thought I was buying large capacity with such an enormous drum). He told me they have caught people adding water with a bucket during cycles and that the washer software can tell them if people are trying to work around the system which voids the warranty.Apparently, this is a common complaint he blames on the government wanting high efficiency so they make the numbers look good, sacrificing the ability of the washer to perform at what a consumer expects. I have never seen the water in my drum higher than a couple inches and the drum is HUGE, but never used to capacity. He told me his wife demanded they get a commercial washer because she was so angry about how poorly it cleaned. I feel so scammed and I wish I could have my old agitator back. $100 for the repair call, $150 for the code to be put in and Im on warning that they will see if I try to add water, run out of balance or dont comply with any reason they can void the warranty by just checking the data the washer is collecting on us.
0 stars. The refrigerator coil keeps freezing. There seems to be no defrosting, there is no element to do this so it freezes every 5-6 months. No warranty. I bought it as is but seems to me a function it should have isn’t working. They should fix them. Ill guess it’s just business, hope theyre ok with St. Peter’s showing them the way down to hell while he’s saying it was just business.
Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machine about 5 years ago. I might as well go down to the river and wash my clothes. The bearings went out which means I have to be the spin cycle. I am hanging out my clothes on the line - very wet - until my husband buys the part and fixes it himself. I had my maytag for 25 years. An awesome, dependable machine that we laid to rest because of rust. We should have gotten another drum instead of buying this machine. Where are the engineers that are making dependable appliances to last a LONG time? We have not gotten smarter. Or we only care about the all mighty dollar. Make something to last a short time so that you have to buy again. We will do some extensive research the next time we buy a washing machine. Do not buy this machine!
I am thoroughly disgusted with Whirlpool. How dare they sell the garbage that they put out? I didnt buy the extended warranty when I bought my Whirlpool washer and dryer. Why should I when I put out all the money that I did? I havent had the product three years and had to have a repairman out to fix. And then the parts are so expensive, and they are cheap Chinese junk. I dont understand how something with a name like Whirlpool can put out such a disappointing product. Never again will I purchase your product. And I certainly will spread the word. Greed comes to mind for me. I see you have contributed much money to campaign (Republican). Have you ever thought about what you do to yourself? How absolutely disgusting you are.
Stainless steel fingerprints and rusting are terrible. The storage doors in the freezer have an open bottom which allows items to slip out which is annoying. The fridge has ample space for all my items without being overly huge for no reason. Great for 1-3 people. The rest is perfectly fine.
This dishwasher does not clean the dishes. Having said that most of the dishes are too oversized for the small capacity. Perhaps the fact that this is such an old dishwasher. I’m not sure but none of the dishes get washed. About the only thing that works is the dryer heater. Sorry to say, I’m not happy with this dishwasher and wouldn’t recommend it to anyone.
I have a Whirlpool Washer Duet 4.3 cu.ft. On 24/3/2011. It has lasted only 5 months. Now, the spinner makes a loud noise. On 29/9/2011, Whirlpool sent a service man out and he replaced the bearings. But the washer is no longer the same and it is still loud. I will not buy Whirlpool again.
Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!
This machine cannot handle washing jeans, towels, blankets, pillows or anything bulky or very small loads. The load becomes ul unbalanced almost every time I try to wash a load. It has never gotten things very clean.
I had whirlpool microwave model # WMH32517AS-2 that came with my new home in March of 2013. In September of 2013, we noticed there were times that the microwave failed to warm the food or liquids (coffee) sometimes at all. Then we figured out that we could hear the noise it makes when it actually warms the food. So after a repair man came out and saw the issue of not warming up, he replaced many parts but within a day we experienced the same issue. Whirlpool had a different repair man come out and replace additional parts hoping it would fix the issue but unfortunately, it did not. Whirlpool said they would send another microwave to us in January of 2014 but now its April 2014 and nothing sent and I have a broken microwave in my house. Due to the length of time it has been, I had to submit this. We have also called customer service on 5 occasions (who have these call documented) and the person that was supposedly helping us and assigned to our case 7 times with no response. We have attempted to talk to a supervisor but were told that I could not, which is unusual. Its just frustrating that this is happening.
We purchased a Whirlpool Gold Series dishwasher from Lowes approximately 2 years ago. Serial P32105232. We noticed a dark stain coming up in the hardwood floor. It was a water leak from the dishwasher appears to be from seal when water cycle leaves unit. This has caused over 70k damage to our home. Ruined entire hardwood floor kitchen cabinets warped so all need replaced. Our insurance company has made a disaster after owning home 10 years. Custom cabinets that match the laundry room as well. No to mention. The jackhammer used to bust up 800 sq foot of flooring and the concrete dust in our entire home. Please advise recourse.
We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.
We purchased the Whirlpool Double Oven Range model GGG388LXS in April of 2011. The reason we purchased the oven is that we are empty nesters. We almost exclusively use the small top oven. We have streaks between the double glass on the bottom oven. We can not clean it. It is obviously a design flaw. I looked on this site to see if others have the same problem as it is too early to talk to customer service at Whirlpool. How have others fared with this obvious flaw?
Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it wont even give a code to why it wont spin out! Living on a budget, I cant afford such a shoddy product! Never again will I buy any product associated with whirlpool!
We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DONT buy it, you will be sorry.
Purchased a new Whirlpool washer and dryer at Best Buy 6 months ago. We complained to Best Buy and Whirlpool about our clothes not getting cleaned. In other words, my clothes are coming out of the washer dirty. My make-up towels come out with make-up, my husband’s fishing clothes smells like fish and my son’s bike riding clothes is full of dirt. Whirlpool’s answer was the technician is reporting that the machine is working fine. Whirlpool told me to use different cycles and detergent etc. and I have done everything they ask, but my clothes are still the same. I told them this is a defected item. A washer should do its job - wash dirt and smells out. I want a different washer and they refuse to exchange this item for another washer after a second call to technician. Best Buy is telling us there nothing they can do for us. What has America come to? The manufacturers and dealers are selling to consumers and taking advantage of them by not responding to the needs of the consumer. In other words, we the consumers pay for product, take time from work and personal time to reports these problems and we get nothing back, just the run around. Is there something we can do? What can we do? This is very frustrating. We work for what we need. We pay for what we need and we dont get what we need. On the other hand, the manufacturer and dealer get what they need, our hard working money. What can we, the consumer, do to get our hard working money worth????? If anyone knows, please share your experience.
Offers a long-lasting, high-quality finish that resists scratches and rust. Provides smooth, efficient operation and reliable combustion efficiency. The ECM motor provides computer-programmed airflow for greater efficiency, humidity control, reduced noise levels and increased comfort. 2-Stage Gas Valve System Allows the furnace to operate at a lower output setting to more efficiently control your home’s comfort in relation to the temperature outside. Reduces gas usage by 30% on most days. Durable, Baked Polyester Pre-Painted Steel Cabinet Offers a long-lasting, high-quality finish that resists scratches and rust. Aluminized Steel In-Shot Burners Provides smooth, efficient operation and reliable combustion efficiency.
We purchased this washer in April two years ago. I have had service people out twice to replace the lid. Tonight, my husband comes into the kitchen with chunks of something that I could not readily identify. He tells me the entire frame holding the light has rusted out and that the light is hanging into the tub! I followed him into our air conditioned interior laundry room and placed my hand under the rim. It’s filled with rust and the light is dangling down into the tub!
Whirlpool washers have been in family forever. RELIABLE. Extremely easy to use. Had for 10+ never had to have repairman. Large enough for queen size comforter and small enough for handful of rags. Spins like wow. Crazy dry.
Wife and I bought a WRF990SLAM00 fridge in 5/2013. Seemed like the nicest model Lowes had at the time. The first one delivered had problems: it wouldnt stand level or seal properly, and had to be replaced. Another unit was delivered a few days later. This one - the same model - worked very nicely, for a year and a half. A few days ago, it got loud. My wife noticed in the freezer, some things were beginning to thaw. We called Whirlpool, who said, Oh, its over a year, and youre out of warranty. Sorry! Ok, so they suck. After we had a technician examine the freezer, he suggested, This is something Whirlpool needs to address. It wasnt the first (or fourth) problem with this fridge that hes seen. Called Whirlpool again, this time to gripe. Sorry, youre more than a year, so no warranty BUT, well sell you a service contract for $330! Hows that sound? It sounds like Whirlpool just disqualified themselves from ever getting their hands on another dollar from my family. Theres too many other companies who DONT treat their customers like garbage.
We have had this washer for a little over three years. We are a family of 2 so it gets only light use. The agitator stopped working and the repair was going to be $370! The repair person suggested we contact the manufacturer but they refused to even pay a portion of the repair. Goodbye Whirlpool! And yes, it left white streaks on our clothes as well.
Whirlpool Gold Convection Oven - I bought this new oven, cleaned it once. The bottom cracked where the spills had been. Since Id had it only two months, repair tried to say it was only cosmetic but had to replace it. Next time I cleaned the oven for multiple spills, (a year later) it cracked again, giving the bottom a shattered look where the spills were. I only cleaned it once and the bottom is ruined. I dont expect Whirlpool to stand behind this, but I agree these Convection Ovens require a Class Action Suit because they are selling faulty merchandise. Period.
If I could give half a star, I would. I purchased a Whirlpool dishwasher. Once installed, it leaked immediately. Thinking it is best to call Whirlpool for repairs under warranty, they decided to send out a technician from A&E Factory Repair. This is where the service sucks.A&E needed me to wait about 2 weeks for the first available appointment for service. When the technician arrived and pulled out the dishwasher, he told me that he would not repair it because he didnt like where the hose was installed through the cabinet. He insisted that only after the hose was moved, they would return to fix the leak if it was still an issue.Of course, the hose was then moved and the machine still leaks. So, I called A&E back to schedule another service call. I was again told that the next available service call was 2 weeks out.Now, the day before the service call, I receive a phone call from A&E, telling me that they have to reschedule the service call that is supposed to be for tomorrow. Once again, the earliest next available appointment is another week out.If it was now not past the original 30 days to be able to return the item to Lowes, I would have already done that. By the time the first A&E service call happened, it was already past the 30 days in which I could have returned it to Lowes.I will never purchase Whirlpool again simply because they use A&E service center.
Do NOT buy this washing machine. It looks nice but that is all. My elderly parents bought this washing machine based on the past experiences with Whirlpool but the quality of the product has changed. This machine constantly errors and does not allow them to wash clothes. I have followed the instructions in the manual to try and clear the errors. I ended up calling Whirlpool and the response I got was... It will be anywhere from $80 to $125 for someone to come out and look at it. This is a product which should not stop working after 2 years. I guess Whirlpool only stands by their products for a year because they think it is only built for a years worth of service. I wish I had better things to say because the previous Whirlpool machine lasted over 20 years.
We purchased our 4 French door refrigerator on 1/22/15. It started making a loud noise, like an air compressor. It continue to get louder and louder over a period of a couple of days. Called the dealer where it was purchased and a repairman was not available for another week. When the repairman showed up and diagnosed the problem which was a leak in the freezer causing ice and the fan to hit the ice, they were not equipped to fix that type of problem. We were advised to call Whirlpool consumer dept. which we did, and was advised they would send out another repairman and would be another week. Have had to move food and freezer items out of refrigerator. Two and one half weeks and no solution. Five month old refrigerator that is not usable. Very disappointed in product and service.
Purchased my Whirlpool Duet front load washer WFW9150WW00 new in 2010. Also purchased extended warranty. After four years, just before my extended warranty was up, the entire inside needed replacing (drums, bearings). Now at only five years old, it keeps making a beeping noise in middle of wash cycle and wont continue working. Serviceman was told by a Whirlpool tech. that it could be two things, one being the door jamb, the other being the control panel. Door jamb was fine. Ordered new control panel ($240), had it installed and yet the washing machine still keeps beeping and doing the same thing. The serviceman doesnt know what else it could be. So, I am forced to return the part and purchase a new washing machine. I would never recommend Whirlpool to anyone!



