If I could give half a star, I would. I purchased a Whirlpool dishwasher. Once installed, it leaked immediately. Thinking it is best to call Whirlpool for repairs under warranty, they decided to send out a technician from A&E Factory Repair. This is where the service sucks.A&E needed me to wait about 2 weeks for the first available appointment for service. When the technician arrived and pulled out the dishwasher, he told me that he would not repair it because he didnt like where the hose was installed through the cabinet. He insisted that only after the hose was moved, they would return to fix the leak if it was still an issue.Of course, the hose was then moved and the machine still leaks. So, I called A&E back to schedule another service call. I was again told that the next available service call was 2 weeks out.Now, the day before the service call, I receive a phone call from A&E, telling me that they have to reschedule the service call that is supposed to be for tomorrow. Once again, the earliest next available appointment is another week out.If it was now not past the original 30 days to be able to return the item to Lowes, I would have already done that. By the time the first A&E service call happened, it was already past the 30 days in which I could have returned it to Lowes.I will never purchase Whirlpool again simply because they use A&E service center.

OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on Citrus Tower, worse experience. Imagine my husband and myself had recently retired. Therefore we wanted to make sure whatever we purchased was to last since its not easy to replace anything on our fixed income. A few mos later the ice maker would make noise in the middle of the night and would not fill up completely. 1 yr it stopped making ice completely. We went to Appliance Direct only to find out that nothing could have been done. We purchased the extra warranty for approx 391 dollars. We then were told by Whirlpool that we would have to wait 60 days. The time came and the customer service now tells us that the breakdown happened the same month we purchased the warranty so we would have to pay ourselves to have it fixed. We went ahead and paid for the repair.A few mos after the ice maker stopped again and the bottom freezer would not freeze anything. Our food spoiled etc. We called Whirlpool now that the warranty was now ok. We had to wait for an appointment with the company of their choice. The repairman came and stated that the part had to be ordered before we can get ice and freezer working. Waited almost 2 weeks for that. Repair done and soon after, like 4 days later we still didnt have ice. Called again, another company was sent... all over again we waited for 2 parts.. He assured us that we should be good. 2 mos now were getting half capacity ice and freezer doesnt freeze everything. Ice cream is a no no.So much money (2500 dollars) paid for that piece of junk. The repairman told us “forget about replacement, the company will send a repairman once a month if they have to“. Its frustrating and some days I wish I could just put it on the sidewalk for the garbage truck. I cant afford to go out and buy a new one (of course it would not be Whirlpool). In the meantime this company Whirlpool is making all this money from selling these junk. I am mad like hell and tell everyone to stay away from Whirlpool. I wish Id purchased a Samsung instead. I could climb the top of a mountain and shout: Dont buy Whirlpool.

I have a double oven. The bottom oven takes a long time to warm up. Good oven overall. I would definitely recommend this oven. The timer functions seem to work well and it is self cleaning as well.

We have owned our side-by-side model # ED5HVEXVB02 for just over six years now. The first thing that went bad was the ice machine (just days out of warranty). Over the next 4 years weve had to replace 2 of the drawers; they break really easily. Here we are just 6 years out and we are on our 3rd icemaker. This refrigerator is a lemon. I sincerely believe they designed an inferior product so that they could get you hooked. We probably would have been better off after the first issue if we had sold this lemon instead of spending all of this money and future money that it will take to keep this product going.

My Cabrio washing machine is 3 years old, and is working the way it has been designed to work. It does not clean clothes and it consistently has a foul odor. Due to the odor, I must use the cleaning cycle with Affresh (pricey product) 3-4 times weekly. Even that is insufficient. Because it is in an indoor laundry area, the odor permeates the hallway and nearby bedrooms. The extra cleaning cycles are contrary to the energy efficiency of the washer, and detrimental to the severe drought conditions in California. When I contacted Whirlpool about my situation, they recommended I substitute bleach for the Affresh to keep the cost down.

I purchased a Whirlpool refrigerator on 12-26-14 for approximately $2000.00. I was happy as a clam. On May 22, 2015 it died. No freezer or refrigerator. I called Whirlpool because I had a warranty, or so I thought. The Whirlpool representative was less than helpful, couldnt send a repair man until May 27th. When I told her that that date was unacceptable her response was well I could buy a new refrigerator. To say I was upset is an understatement. Everything in the freezer thawed of course and I cooked for 12 hours trying to save something and gave away all I could and filled the garbage can with the rest. I lost over a thousand dollars in food. Apparently my call to Whirlpool generated a survey sent to me and I filled it out with malice. Whirlpool called me regarding the survey and said they were sorry about the refrigerator but the appliance repair person would be there on the 26th, and oh by the way will you do another survey about their response to my concerns? I was not very lady like when I told them no. So here we are on the 26th and Ive gotten a robo call saying the appliance repair man would be here between 2 and 5pm on the 26th. That repair man showed up @ 4:45pm. He never looked at the refrigerator. I told him exactly what had happened and what noises the refrigerator was making. He promptly picked up his laptop and said I will turn the report in and their office would call me tomorrow to schedule a repair man to come and fix it. Needless to say I was livid and told him that I had been led to believe that the refrigerator would be fixed by him that day. He promptly left right after he gave me his business card. So here we are on the 28th and no one from that company or Whirlpool has contacted me about when repairs will be made. I have never been this upset or angry in my life. I have a worthless piece of junk sitting in my kitchen. Ive lost thousands of dollars. I had saved that money to buy a new refrigerator and Im not a rich person. In fact, I am a retired nurse living on social security and all I want is a working refrigerator that Ive already paid for. Apparently Whirlpool could care less. Im at my wits end as to what to do next. Of course I will call the appliance repair company tomorrow to see if they are going to fix it. I hold out no hope that it will be repaired. And yes, Im tired of buying ice.

Large tub capacity. Door opens wide without stopping. White Finish has not faded or chipped. Quiet and rarely makes noise even when overloaded. Machine bought 12 years ago and has never needed a repair visit. It has been moved from 2 different locations by using the special brackets. Easy to use detergent holder and fabric softener.

WRF993FIFM00 refrigerator is a LEMON - I bought my $3000 refrigerator just after Christmas. In seven months, it has failed three times and I have been without a refrigerator for a cumulative 7 weeks so far. Each time it failed, I lost all my food, (but not until after wed been eating compromised food). If you buy a fridge, I strongly recommend getting a thermometer, because we learned the hard way that these Whirlpool units can just stop cooling properly and you wont necessarily notice that it is above the FDAs recommendations for food storage. Anyway, after each call they will make an appointment a week or two out for a tech to come out, who then orders the parts that take weeks to come in. Now, my third service call in and the SAME PARTS have failed again and I am again without any refrigeration and they have no idea when the parts will be in. This has been an awful experience, and Whirlpool could not care less. DONT buy their products, under any of their names. IT IS TIME FOR A CLASS ACTION LAWSUIT. Too many folks have spent a lot of money and have been burned by Whirlpool, not to mention becoming ill from improperly chilled food!

March 18, 2018. I was called today to inform me that the right front burner on my new stove Model # WEG745H0FS0 (ordered in early September and not delivered until mid-October from Menards) was not operating properly. The flame was noisy and yellow. I inspected it and found that the front burner base was substantially damaged by heat. See photo (Whirlpool stove part damage1). On inspection of the other front burner base, I discovered early signs of the same problem. (Note changes on burner base on the left of the photo.)In this photo (Whirlpool stove part damage2.JPG), you can see the damage to the burner base and also see some changes on the 3 to 5 O’clock position on the burner base on the left of the photo. This stove is less than 6 months old. The fact that the burner parts can be melted indicate poor design and danger to the owner/operator of the stove. Further, the operators manual for the stove I bought does not include any information on the model I have. It has pictures of the range top similar to mine but the model number is completely different. In addition to this, the Aqua-Lift Technology for cleaning the oven is completely ineffective. This is noted in several other reviews of this equipment. The problem noted by the other review became obvious the very first day I tried to use this range. A 2 cup pot spilled all over the cooktop as soon as I put it on the grate.

Whirlpool with four burner and the model that you self-clean the oven. It had all the features I wanted and Whirlpool has been around for a long time. Cost was right for my budget and it had all the options to it. I would have to move it out from the wall to find the model. Love the oven and the fact that I dont have to use caustic cleaners to clean it but simply have to wipe the dust out. One burner does not work and I will have to get it repaired. I shopped at a scratch and dent sale. The price was right and I could barely see the scratch and it had all the usual warranties. I need moderately priced appliances and if there were expensive features on it that I have not previously used, I would probably decline it. I do basic cooking and do not need expensive accessories. I can on my range and I have found the burners do not hold up well for canning. The burner I use for canning is the only one I have had problems with. That is the only problem I have had with the range at all. If anyone plans to can, consider purchasing the coil that is heavier to sustain the weight of the heavy canner. I would not be afraid to purchase Whirlpool again. My range is about 10 years old and other than that burner, I have had no difficulty. It is a mid-price range.

I have had an extremely frustrating experience with Whirlpool refrigerator WRT311. It broke after 6 months. So far it has been diagnosed twice with a faulty compressor and leaking coolant. Whirlpool will (seemingly) never replace an appliance--even if it makes no sense to keep trying to fix it. This is a $600 refrigerator! I cant imagine how much they have spent in repair costs. They simply send a service tech time after time, jerking the consumer around with no regard for what we have to go through to arrange 6 tech visits, some of them multiple hours long. Yes, we have had six tech visits, for a total of 10+ hours, and six weeks living with a broken refrigerator. As well as 30+ phone calls, hours on hold, etc.The refrigerator is loudly throbbing away after being refilled with coolant twice, and is still leaking coolant. Are they hoping the customer just gives up and buys a new appliance on their own? I wonder about the many positive reviews of their appliances: Are they fake? Are they churned out by Whirlpool? I have no confidence in this company. They are inept, if not crooked, and I would advise buyers to beware of poor quality and extremely poor warranty and consumer service.

I purchased a new Whirlpool (2015) Model: WRF736SDAM13 French Door Refrigerator. Two days later, water was dripping from the light in the top of the refrigerator. I was removing about a cup of water twice a day, which dripped from the light. The company was friendly when I called, and offered a replacement or repair. I elected the repair as I felt that would be acceptable. The repair man inspected the refrigerator and determined the problem to be condensation from the water holding tank, located in the top of the refrigerator. He stated that because the incoming water has the opportunity to reach room temperature prior to entering the fridge, and because of the high temperatures (80’s & 90’s) the water holding tank has condensation that collects in the top of the refrigerator, which drips onto the top of inter refrigerator liner, and eventually drips through the light. He stated there is no fix, as it is not broken. While it is not broken, this is a bad design error, which would affect anyone who lives in an area where the temperatures exceed 80 degrees outside, which could only be fixed with a collection tray that would allow the water not to drip into the refrigerator. Currently there is none available. Because I only had the refrigerator for two days before the problem was reported, Lowes allowed me to make an immediate exchange. However, had this been purchased during cooler temperatures, the issue would not have been noticed until after the 30-day time frame and the exchange would not have been an option. When I made the exchange, I noticed that all the 3 & 4 door refrigerators are made the same and will have the same problem. I ended up exchanging it for a Samsung model. Kudos to Lowes. Whirlpool, you need to find a fix for this problem if you want to sell me another one.

Brand new Whirlpool dishwasher letting steam out ruining cabinets. Whirlpool admitted this has happened before. ** sent 3 different service repair companies to my house and all 3 told me the parts they recommended from Whirlpool was not going to fix problem. They finally after 3 different repairmen agreed to refund dishwasher. I requested they hire someone to give estimate on my kitchen cabinets. It was their product that done damage and I live in rural area and no one wants the job of restaining. If the cabinet is replaced it is expensive. Granite counters have to be removed and placed back, sink etc. I requested 3000.00 or Whirlpool send someone to give estimate. This has been dragging on for 2 months and still cant use dishwasher. Is that too much to ask for? This has been a nightmare and Whirlpool should be embarrassed. So many emails and messages and most of the time they are unreturned

Whirlpool Accubake Gas stove/oven - Several times now, in the year and a half that Ive owned this appliance, Ive had issues with the knobs easily being turned on. The pilot never lights, and gas leaks horribly. One day I decided to take my daughter to the park and wed ran into the kitchen to grab a few drinks. A few hours later when we came home, I barely got the key in the door when I smelled gas. I left the door wide open and stepped inside the house and saw the not one, but two knobs had somehow been turned on. Im assuming that when my daughter and I grabbed our drinks, one or both of us must have barely bumped the knobs. We had to stand outside and leave the front door open for over an hour to air out the house!Ive found that I literally have to keep the knobs off the stove to prevent the gas from leaking in our home and someone passing out. NEVER in a million years would I have made such a huge purchase (and yes, its a huge purchase for a single mother!) on something thats used on a daily basis if I had known what a danger it could be. I almost forgot to add, that the stove top grill began rusting the first time I washed them off and the oven often does not light and we have to leave the drip pan unscrewed in order to light the pilot.

I purchased a Whirlpool French door refrigerator (model #WRF736SDAW12) with the bottom freezer last year. From the day it was delivered, its been broken. It was pouring so much water from the top panel, it would run over the top shelf and fill the shelves below. This was not a small drip. From the beginning, I was calling and requesting a new refrigerator this one was obviously defective. Whirlpool insisted on sending repairmen over and over and over again. I kept calling. I did not want this refrigerator. What if they finally fix the water problem and down the road, it has an electrical problem because of the amount of water it was internally leaking? Well, guess what? Not even twelve months in, theres an ELECTRICAL FIRE in the refrigerator! Thank goodness it was contained within a metal box within the fridge. It otherwise could have burned my house down. The refrigerator has finally been deemed irreparable. So for almost $300, Whirlpool will send a new refrigerator. Am I crazy? Theyre going to charge me more money? Its for depreciation, they said. Ive used the refrigerator for a year. I said it was broken when it was delivered. I requested a new one then. Theyre the ones who kept replacing parts. Now Im supposed to pay more money for a product that I paid full price for? I was told I have 14 days to accept their offer. WORST, customer experience, EVER! Thats what their customer service line is called – customer experience line. Sheesh!

Over the last 3 years, the self-cleaning oven has decided to lock the door and clean itself with my food still inside on five different occasions. There is no way to override the lock. We have to shut off the electric power completely then wait for the oven to cool down before we can open the door and remove the charcoal substances! This happened once while a member of our fire department was here for dinner.This is one of the most frustrating and dangerous events ever! Please, please, please do not purchase a Whirlpool self-cleaning oven! I will never purchase one again. I was so excited to have a glass top stove and the first time this happened, I thought it was just a freak occurrence. But it is happening again and again. My oven is kept clean in attempt to avoid this, but to no avail. Not only am I afraid of a fire, but Im also out too many dollars of food waste! How disappointing to be cooking dinner and have it ruined by the oven. Nothing was burning in the oven at the time it decided to lock itself either! Disappointed, frustrated, and extremely miffed!

Switched to bottom freezer and love the size. We all use and enjoy the filtered water. Whirlpool has proven to be a manufacturer I will always consider when making major appliance purchases for performance, service, and dependability.

Bought this washer in 2013 for close to $800. About a year and half old it got real loud sounds like a freight train. Asked whirlpool repairman about it, and was told it is a main bearing going out. He said it would cost over $500 to fix it. Whirlpool warranty sucks - only one year. Called whirlpool, told them the problem and asked if this is a problem with this washer. Got told no they have no problems with it. Found out later not only do they have this problem with it they change design because of it. Repairman said his own daughter had same problem and he had many service calls on this model all with same problem. WHIRLPOOL WILL NOT REPAIR OR REPLACE PRODUCT WHICH IS A MANUFACTURE DEFAULT. It sets in our house unusable. I will never buy a whirlpool product again. Sad because that use to be all I would buy.

We purchased our 4 French door refrigerator on 1/22/15. It started making a loud noise, like an air compressor. It continue to get louder and louder over a period of a couple of days. Called the dealer where it was purchased and a repairman was not available for another week. When the repairman showed up and diagnosed the problem which was a leak in the freezer causing ice and the fan to hit the ice, they were not equipped to fix that type of problem. We were advised to call Whirlpool consumer dept. which we did, and was advised they would send out another repairman and would be another week. Have had to move food and freezer items out of refrigerator. Two and one half weeks and no solution. Five month old refrigerator that is not usable. Very disappointed in product and service.

I love the brand. I just do not care for the lock lid on all the new washers. I could do without it. I do not have kids to worry about getting hurt. Im looking into finding a brand without a lock lid. I just replaced one before this one. For the lid breaking.

Horrible customer service. No help in trouble shooting your the appliance. Whirlpool only wanted to send a service technician. Several things have gone wrong with this dishwasher that came brand new, in a brand new house. After the year warranty is up, forget about any help from whirlpool. I would hope you would not have to purchase extended warranties on any new appliance but that doesn’t seem to be the case. My dishwasher was only three years old and on its way to dishwasher heaven. I was told by a repairman that whirlpool had a problem with their motors. Whirlpool would not confirm or deny this. I felt like I was really taken.

I purchased a Whirlpool oven/range from Lowes in September 2016. It was working ok until the convection fan stopped working. I purchased the extended warranty for 3 years but the oven stopped working in December (3 months past the extended warranty). When I contacted Whirlpool to complain about the horrible product they have been selling to people, all they could do was suggest a repair company that charges $99 to come out and diagnose the problem. DO NOT BUY any whirlpool appliances. The name brand used to signify quality but the appliances they sell now will not last. BTW I may have used the convection function maybe once per month over the past 3 years ... So its not like I over used the oven.

Bought a $2500.00 fridge in Dec. 2012. By July, we were dealing with our 4th repair. Customer service in warranty department is non-existent. They act like you are a bother and have no right to demand replacement. I sent an email. No response. I wrote a letter to Corporate. No response. Not until I made comments on Facebook. Then I get a call offering me an extended warranty (which I already had purchased) so they said they would give another year (total of 3). This was a few weeks ago. I still have yet to receive anything or hear anything. This morning, our fridge is on the fritz again. I am loathe to have to deal with them again, but have no choice. Its either deal with them or throw out the 8 month old unit and buy something else. I should not even have to consider that. Whirlpool is a huge company. I do not understand their reluctance to just replace a product that is obviously defective unless they have no confidence in a replacement unit. This is so frustrating and upsetting to me. I did my research. I thought I was getting a quality product from a quality company. What a disappointment.

I had purchased a Whirlpool Refrigerator Side-by-Side ED2KHAXVS in Jan. 2013, the fridge had stopped working in the last week in 2014. I am out of a fridge as of today 01/13/2015. I did not have an extended warranty, I have called Whirlpool in Michigan and inquire if there has been any complain about the fridge, my question was not answered! I had bought the refrigerator from Karls in Fairfield, NJ. I found out from the repair person that I needed a new starter and a new compressor, I was surprised to have learn that the major parts do not have any guarantee on them beyond the warranty. WHY IS THIS REFRIGERATOR IS NOT ON THE RECALL LIST?

In less than 4 years the top lid broke at a poorly designed hinge point (+$200). Cabrio washer mercilessly tangles/twists clothes; HE does not totally rinse all detergent from clothing necessitating extra rinse (so much for efficiency); now at 4 year point bearing has gone and machine sounds like a freight train (+$250). Do not recommend this item if this what to look forward to. Called Whirlpool initially about tangling/twisting problem and just got lip service about arranging clothes. Duh, did that already.

DO NOT buy Whirlpool branded electric ovens. Whirlpool put out an update and it fried the control board of our electric built in oven. They refuse to fix it. They have kept us on hold for two hours and then tell us there is nothing they can do to fix it. We had an extended warranty that just “disappeared from their system.” They told us someone would call back us but no one has. This was an update we were told we had to run in order to use the associated APP. Our oven is only 2-years old. We now will need to pay for the repair ourselves. DO NOT BUY.

My washer is just two years old, and clangs all the time. I informed Whirlpool and they stated I should call a technician. Since the warranty expired, there was nothing they would do. It is just two years old. I researched others and this same washer has failed in less that two years. It is a very bad product. It doesnt wash clean and makes a lot of noise. If you send me your email, I can send you a video I recorded of it making the noise.

I always seem to get Whirlpool washers. They are dependable but when they break down theyre down and usually its better to replace than to fix it....I would rather have a Samsung product because theyre more modern and have better styles to them.

I purchased this machine in February 2019. The standard one-year warranty covered the first service call less than one year later. This call was related to the main control board. If this part goes out it will prevent the washer from advancing through the cycles. A technician was able correct this problem by resetting control board. That was sometime the first year. The next call was for the same problem and it cost me $90 to have a technician reset the board again. I then learned how to do it myself through online research. However, I had to do it more regularly and this got old as you can imagine. I did buy myself about two months of time by purchasing a used part but it soon failed as well. This main control board cost $564 if you get it from the manufacturer. This exceeds the cost of the machine. It was purchased in 2019. (The same machine has gone up to $740 today.) I had no other problems with that appliance however, it appears nowadays with electronics taking over cycles vs. mechanical parts you will not enjoy the same longevity as I did when I got 16 years out of a GE washer before this one. I have replaced this machine with a competitors product that costs less than the part except for the 5-year warranty from Lowes.

We bought this on sale but we're really glad we did. I was surprised how quiet it was while cleaning the dishes, insulation I guess makes it quiet. The wife also uses Cascade liquid dishwashing soap which seems to get the dishes really clean. Rinsing before we stick them in probably doesn't hurt, but overall, we are very pleased. The dishwasher has an adjustable rack which we've only used a few times and the start is easy enough for me to even figure out, sorry guys, but yes I do the dishes sometimes. Hope this helps. Good luck. Oh its model # is WDT730PAHVO.

I bought Whirlpool dishwasher (silver, Golden Series), after one year it just stopped for nothing and the circuit controller failed with error code E2/F2. So it was expensive but turned out to be totally unreliable. I had to pay $200 to get extended warranty and still waiting for the parts!!! Worst experience ever (uh Golden Series, for me it is Plastic Series). Will never buy any product from this company again.

Front load is terrible. Doesnt wring clothes thoroughly. Runs for 1 hour on fastest cycle. A HUGE WASTE OF ENERGY! NOT A GOOD MACHINE!!! Our clothes are wet always after the spin cycle. It also doesnt do small throw rugs. Awful!

Got this refrigerator when I old one of 10 years through AHS home warranty. I asked for a similar one to the one we had. Surprisingly we received the Whirlpool which turns out to 5 times better than are old GE. Same height and width but deeper and with more compartments. We are extremely happy with it

I am excited that I found this site, putting it in Favorites! Using the advice from ConsumerReports, we purchased a Whirlpool Gold French door refrigerator model GI 6SDRXXY02. We were looking forward to the energy efficiency reported. I blamed the kids and my husband when the water started appearing on the floor by the refrigerator. After a while, I started investigating and I saw the sheets of ice that had formed in the bottom of the freezer. Several times, I removed the ice, only for it to form and start leaking on the floor weeks later. We discovered the drain was frozen and that during the defrost mode, water would freeze in the bottom, and once the ice was too high, the water would flow over the ice onto the floor. My husband has unloaded the freezer and defrosted the drain with a hair dryer several times. So sick of this!! We never received a recall notice and of course, the warranty is out. I wish we hadnt paid so much for this refrigerator. It would have been out by the curb months ago. We are in the middle of a kitchen remodel and getting new cabinets. I will have to dispose of this expensive refrigerator. UGH, money down the drain!! We wont buy a Whirlpool!!!

I purchased a Whirlpool refrigerator, model # ED2FHAX005, serial #SW1126490, two years ago. I have nothing but trouble with the ice maker. It keeps jamming up with frozen cube. While under warranty, I had it fixed but since then, it has happened twice more. The repairman who fixed it said there was a part missing and a part of the unit was melted. Not only that, but the plastic is coming off on the handle. Nobody at Whirlpool will help me. Too bad, there is no warranty anymore. This refrigerator is a lemon. I am so sorry that I purchased it.

I bought this fridge in July of 2017. In December the Ice Maker quit, I called and they sent a tech out. The repair guy reset the ice maker and it made Ice. It functioned June and quit. They sent a new company that was a no-show, so I had to wait until July for the new company to come out. When they did, they replaced the ice maker. It worked for 10 days and quit. Same thing, replace the ice maker and this time quit about 30 days later. I called August 27th because the 4th Ice maker quit again. I was told by a supervisor that because they have used the same claim number it counts as one claim and does not fall under the Lemon Law. I did get the supervisor to admit that there are 2 claims in the system while under Warranty, but now it is on the extended warranty. Whirlpool is Garbage and I am here to tell everyone to STAY AWAY!

Whirlpool Washing machine Model WTW4800XQ1 - This machine ran fine for the first 6 months, even though my old machine took 40 minutes for a large load and this one takes an hour. Then, I had to call the repairman out and he said it was the fill valve. He didnt have one on the truck and said he should get it in within 3-5 days. Well a month later, I had to call Lowes again to find out what the problem was. They had him back out with the part within 2 days. Then, I had to call again. This time the repairman ran a test and found a bad spin motor, he had the part on truck. Third time to call and the machine is back to not spinning out properly. My old machine lasted over 14 years. Whats wrong with these new ones?

I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, Too bad; if you want fixed then you will need to pay for it.

Machine just will not clean clothes. Model Cabrio W10560169A. Company offered NO support. This washer retails for around $1,000 and just does not work!

I bought a Whirlpool washing machine from Home Depot 4 years ago. It immediately started to grow mold in the seal even though I wiped it clean after usage. I called a certified technician to replace the seal. As he was removing one screw on the lock the Washing machine shorted out essentially destroying the panel and rendering the machine broken. I called Whirlpool and told them that the machine was defective otherwise, why would it do that? My technician has worked on hundreds of machines and this is the first time this has happened. The two managers I talked to refused to help me because I didnt have an extended warranty.It is true that I dont have an extended warranty but also, I had faith that Whirlpool had sold me a good product. There is no other explanation for the washing machine to do that other than it was defective. I asked the managers to send me replacement parts, but they refused to do that. The last machine I had was a Maytag that lasted 20 years and when I gave it away, it was still working. I expected no less from the Whirlpool I purchased at Home Depot.

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

I purchased my Whirlpool Cabrio in November 2009. I am just four months shy of the two-year mark and it is dead! I paid a lot for the machine because I thought it was worth the investment. It was not mistreated in any way! The problem is in the computer part of the machine.Everyone knows that to have a repair person come out is costly in itself, add to that repairs and parts, and it isnt worth it to fix an appliance most of the time. I will never purchase Whirlpool again. Never. I could have bought three cheap machines for this one Whirlpool, and had a couple of backups in the event that one quit on me! Now I have a fancy washer and a mountain of laundry!Thanks, Whirlpool.

I purchased the original Whirlpool water heater from Lowes in April 2008 for $372, and an installation charge of $443, grand total - $815. In February 2012 the tank leaked profusely, enough to ruin a section of hardwood floor in the room behind the garage where it was installed. Whirlpool provided me with return authorization, and Lowes provided me with a replacement water heater. So far so good. Since the original installation was done through Lowes, the replacement had to be as well, according to Whirlpool, but now they charged $500 with tax to install the replacement water heater! Grand total now is $1315. Fast forward to May, 2014 and the replacement water heater, just barely 2 years old, shuts off with a code of Bad gas control valve/thermostat. I call Whirlpool and an extremely rude 20-something staffer tells me the unit is out of warranty by one month! The replacement unit has no warranty at all - nada - only the original one does... Is this unbelievable or what?! BUT, they would be glad to send me the replacement of the defective part for $200 PLUS overnight shipping charges, and I would be responsible for all labor charges to install it. Had I opted for this my original $372 water heater would have wound up costing me in the neighborhood of $1800!! I told her in no uncertain terms what she could do with the repair part, and now I am going to go shopping for a water heater that will last me more than 2-4 years, and you can bet it wont be a Whirlpool, and it wont come from Lowes.

Whirlpool Cabrio Washer WTW7340XW sounds like a small jet during spin cycle. The Whirlpool Cabrio Washers have a very well known and well documented problem with the tub bearings failing. Many many disgruntled owners have posted their complaints online, and there are many videos showing the issue on youtube. This issue is so prevalent that the manufacturer has created a tub bearing failure repair kit for $350. The repair is so expensive and labor intensive that many of the certified Whirlpool repair shops no longer work on the Cabrio washer stating that a better washer can be purchased for the cost of this repair.That said, the manufacturers customer service group denies that the Cabrio tub bearing failures is a common problem and are quick to state that Whirlpool holds no liability for this problem. Ramping the complaint up to a customer service supervisor is met with the same canned response. Regardless of the thousands of complaints Whirlpool is claiming that it is normal wear and tear for the tub bearings to fail. The manufacturer should recall the units for this manufacturing defect in the Cabrio design.

This company has terrible, deceitful, and pass the buck practices. I purchased a Bravos MCT top loading Maytag washer from Home Depot. Maytag is now owned by or has been acquired by Whirlpool. First I was a little disappointed to learn that because I had previously purchased two Whirlpool made washers and got no more than six years of service out of both them. But from the day this washer was delivered it did not perform as it should. I called and texted with the hours provided for rejection of the washer and was told by a customer service representative that it would be replaced. The main problem was the spin cycle. With only a few clothes in it, it jumped all around and moved so much that it was sitting in the middle of the washroom. Thinking that occurrence was a one time thing, I stopped it; cancelled the cycle; and reset it. It finished the load. This occurrence was reported and simply fell on deaf ears. I was lied to and told a replacement would be made; it was not. I have sent numerous emails and have made several calls for more than a year now and I still have the same defective washer in my home. Each time I emailed, I received a different message from the customer service person. This company wants me to pay for a service call or buy an additional warranty for a defective machine they produced and refuse to honor their replacement policy— which they now say is the responsibility of Home Depot. Luckily I have kept every email and document I was provided. I am being forced to file a claim against this company to get their attention and to remedy this situation. The expense of the claim will be greater the cost of purchasing another machine, but it is this kind of behavior, on the part of A corporate giant, that is makes life tough for everyday people like me. Stay away from the Whirlpool name for washers—even a prior good name brand like Maytag.

I purchased this washer from Lowes 5 months ago. I did not purchase a store warranty. Started having problems 60 days later. I have to deal with a Whirlpool rep. The company is 150 miles away. They have been to my home 3 times to resolve the issue. They replaced an air trap. The problem... my clothes still wont spin dry!!!

Model # WMH 1163XVQ-1 manufactured 2010 however I purchased and installed it in July 2011. Noticed a small crack at the base of the handle about a year later. Within the past couple of weeks cracks are appearing everywhere including around the handle, the entire exterior frame as well as interior frame of the door. Neither my wife nor I slam the door or mishandle it to cause this damage. Called Whirlpool this week. Bottom line is that it would cost nearly as much to get a new door as to buy another microwave. This is an over the stove model. My previous microwave was GE and lasted over 15 years. Wont buy Whirlpool again.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

Whirlpool Cabrio - 6 Big Problems: I dont write bad reviews on anything but in this case, I feel I have to warn potential buyers. Ive owned this washer for more than 4 years. Here are the problems: 1) This washer TEARS HOLES in my towels; 2) It SHREDS some clothes; 3) Loads are UNBALANCED every time I use it, regardless of load type or size; 4) Very LOUD when running. My neighbors can hear it and they are 150 feet behind us. It sounds like someone is pounding on the walls of my house. BOOM! BOOM! BOOM! I havent seen it, but I believe it might actually be jumping off the floor; 5) Its NOT High Capacity as advertised. Sure, the drum is big, but you cant put much more than a tiny load in it. If you try a larger load, the clothes dont get cleaned; and 6) Whirlpool wont do a darn thing about it. They dont care about the buyer or their own reputation.Our family grew and I thought we needed a larger washer. I foolishly replaced a ten-year old, $300 standard top-loading GE washer that never had a problem, with this expensive **. The GE had a drum that was about 1/2 the size and it washed MORE clothes! The GE never damaged any clothes and it wasnt ridiculously loud like this one. I regret ever buying this expensive washer and I will never again buy a Whirlpool product.

A 12 year old built in double convection oven that has a retail cost of $4500.00 has its control pad discontinued. I cannot repair my investment. I spoke to the executive offices & they arrogantly told me that they only have to make parts for the length of the warranty. Suppose you had a 12 year old Honda that they discontinued a critical part would you feel swindled, I asked. We dont make cars was the response from the executive customer care agent. ARROGANCE How to destroy a company one customer at a time.

Bought the model before this just over 2 years. Conveniently it broke just after the warranty expired. I chose not to buy a extended warranty as my last fridge from KitchenAid is over 20 years old and never had a single problem with and still operates like NEW. I can’t say that for my Whirlpool which was very expensive. It has been with an issue within the ice maker for over 8 months. Every computer board has been replaced twice with no fix. Then tried to replace the cooling fan within the ice maker unit seven times. Whirlpool could not find the right part, as the wiring had changed mid model and have no record of when it was changed and what models affected.Certified Whirlpool technician was great and so apologetic. I had taken 7 Mondays off to meet him to only have the wrong part time and time again. Whirlpool support tech line basically said he was wrong, yet I witnessed all visits and my 3 plug fan unit did not match Whirlpools newer part that was 2 plugs. I was not happy missing so much work because Whirlpool is incompetent. Finally my tech ordered a whole new ice maker, including the cooling fan. Lo and behold, Eighth time, parts did not match. He again called Whirlpool tech support and reordered another set one final time. Another Monday to find that this time the parts did fit, but cooling fan still did not work. He called Whirlpool tech support again. They started to trace wires one by one.Whirlpool tech support said it was a bad or broken wire somewhere in the cavity of the fridge buried in insulation and was not replaceable. In other words I have a $3000+ refrigerator that is useless. Whirlpool said they would replace the unit. But when I called, they said since I didnt have an extended warranty, they would prorate it and it’s going to cost me over $1000 of my money to to replace due to a manufacturer wiring defect after only 2 years. What the Heck, I was willing to pay to fix it, but Whirlpool can’t fix it. Don’t buy a Whirlpool product as they are Junk and do not stand behind their BRAND!!! No matter who I talked to, they kept falling back to their word track of it’s my fault I didn’t get an expensive extended warranty, yet they can’t fix a wire they installed incorrectly.Wires don’t just break after 2 years. You get longer warranties for cars for the Love of God. I asked them to just send me the money they were willing to put towards a new Whirlpool fridge, so I could buy a Real Brand that stands behind their products like KitchenAid. Of course the answer was NO. Buyer Beware, don’t buy a Whirlpool anything. Did I mention my Whirlpool certified technician was having a Whirlpool dishwasher issue that Whirlpool can’t fix and that’s his profession. Same type of response. Don’t Buy Whirlpool Products, they are Junk and you will get No support from Whirlpool!!!

We purchased the Whirlpool Cabrio washer & dryer. The glass lid design is VERY POORLY constructed and should be replaced by Whirlpool. We paid over $200 the first time the lid broke and was told this is going to be a continuing problem. They were correct! We subsequently replaced the lid 2 additional times only to have the same break on the right hand side causing the lid to pop up. Something must be done and WHIRLPOOL need to care for their machinery. They should replace the lids or provide a major incentive for consumers to replace the washer. PLEASE DO SOMETHING!

We purchased our refrigerator about five years ago and we have dealt with it freezing up constantly. The coals and vent are at the bottom of the refrigerator. I believe that is a lot of the problem. We have continuously blowed off the coals to keep it from freezing up but sometimes its still freezes up. I do not recommend the two-sided door Whirlpool refrigerator.

I posted about our problem with the Whirlpool water heater on the 20th. Chris ** of Whirlpool called me back. He totally took care of the problem and got us back working. After 3 years, our problem is resolved. I am grateful to Chris for finally resolving the problem. He was professional, courteous and knowledgeable. Thank you.

Have had Refrigerator less than two years and the evaporator seal is leaking and all the Freon is gone causing the freezer and ice maker to quit. Will cost $700 to repair. Found out it is a known defect with Whirlpool. Called Whirlpool for reimbursement and they refused, saying they do not know anything about this issue. This is interesting since it is all over the Web with complaints. I have been a customer of Whirlpool for 20 years and they have lost me and everyone else I know.

Whirlpool Cabrio 8kg washing machine - Purchased this washing machine because of the size, water efficiency, no agitator. Have purchased Whirlpool products before and havent had a problem but this washing machine is absolutely a piece of garbage. At first our water bill was hugely excessive so tested the machine and it was using 269 litres per wash when it was only supposed to use 98 litre as stated on the machine. When doing 2 washes a day you can imagine the water bill we had. Lint on washing, continually out of balance no matter how much was in the wash. Had it fixed under warranty then just out of warranty. Water wouldnt turn off. Had to turn it on and off at the top lid. Could now be opened during washing cycle. Started turning itself on in the middle of the night and day. Had to unplug it to stop it, wont spin out clothes. Still sodden. After cycle finished with the lid open it would start to fill up with water again and going out of balance again. Had the appliance people out for the 4th time. Had to have the motherboard and a valve replaced. Its still leaving lint. Washing is not even getting wet so it cant possibly be cleaned. Contacted warranty people. They came out and said it is running as it should be but they advised us this is a common problem with this brand of washing machine. Personally I wish I could throw it away if I had another $900 to waste on another machine.

We purchased our front loading washer and dryer set to replace our set that was 17 years old and what a difference! I love all the different settings so I can customize the wash or dry cycles, including the energy-saving features. Although we dont have children in the home anymore, the large capacity is perfect for handling my fabrics and quilts. Something that didnt always work with my top loading washer. Of course, the fact that the front loading washer uses very little detergent is also a bonus.

3-4 years ago, I had replaced my hot water heater with a Whirlpool, which was purchased at Lowes. On 10/23/11, I awoke to a flooded basement from the said water heater. When I entered the basement, I was able to verify that the water was spraying right from the casing of the unit. Who knows how long it had been spraying, but the place was a complete mess. The water was about 10 inches deep and many things were ruined. I proceeded back to Lowes and purchased another exact unit. This morning I awoke to the sound of what seemed to be water bubbling, only to enter the basement and see exactly what I saw just three weeks previously... another flooded basement from water just pouring out the side of the unit. This is an obvious defect in craftsmanship. Now I find myself with a flooded basement, no hot water, and a decision to make. Do I fight for another replacement or give up on the brand? A replacement water heater will solve my lack of hot water but for now, the question is for how long? Not to mention the cost and time spent with the clean up I did twice.

I purchased a Model WRF989SDAB01 Whirlpool refrigerator with the French doors and had it delivered in March 2014. The evaporator developed a refrigerant leak in May 2015. Whirlpool said it was not their problem since it was over a year since I bought it. The technician said this is a problem with this model. I am having it repaired under the extended warranty that I bought. One of my concerns is that the unit has two evaporators so the other one will probably start leaking any time. What a piece of junk. Dont buy Whirlpool. Their quality and service stinks!

After getting a suite of Whirlpool appliances from Home Depot, I found that they were a little below standard to previous Whirlpool we’ve owned. I found the top of the Electric stove could be easily scratched and the refrigerator was noisy. The stainless steel seemed not as heavy as our other ones. The Whirlpool insignia on the refrigerator came lose and I needed to glue it back on. I’ve always had good luck with Whirlpool and we’ll see how this goes. Just to be safe we bought an extended warranty on the fridge.

The machine starts shaking uncontrollably, has to be paused and clothes redistributed but still shakes. The stabilizers were replaced approximately 1 year ago. This worked until today. I was was washing a small load and distributed the load accordingly. On the spin cycle, the washer again began shaking and I shut it off. I will never buy Whirlpool products again!

We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.

We purchased a brand new stainless steel refrigerator in 2013. Our 2 year refrigerator stopped producing ice and the freezer stopped working as well. We called Whirlpool customer service and they said they could not help due to 1 year manufacturer warranty only. We called another company (SoBellas) that charged us $85 to tell us that it is the seal system which should be covered up to 5 years by Whirlpool. The man showed me the Whirlpool refrigerator warranty on Google which states the sealed refrigeration parts are covered up to 5 years. There was no specific model numbers listed which gave me the impression this was a standard warranty for all Whirlpool refrigerators. I explained the situation to Whirlpool customer service including the 5 year warranty that is found on Google for everyone to see. I was told that our refrigerator model number did not qualify for that specific warranty. We ended up having to buy extended warranty for $350 on top of the $85 we already spent. This started July 24, we had to wait until August 10 for Whirlpools warranty company to see us. They checked it and said they had to order parts but he supposedly tweaked it to make our fridge run better.... It made it worse and it ended up completely breaking down. We had to buy ice chest and waited until Thursday August 27th for them to finally come back with parts and fix the refrigerator. I took time off from work once again due to our time slot being between 3 and 5 but the guy didnt even show up until 7:30. I could have worked my normal hours instead of taking more time off! The guy never once called to inform us that he was running late. We kept calling the company to make sure we werent forgotten. The guy told us that everything should be working within 20 hours or so, by Friday our freezer was still not working and no ice either, back to square one! I called Whirlpool customer service once again to explain the situation, nothing could be done. The next available time for them to come back out is September 17 for them to come look at our refrigerator. We have been stuck without ice and a freezer, buying food every other day waiting for our brand new, horrible Whirlpool refrigerator to be fixed. Will never ever buy Whirlpool brand again! Actually, we purchased all brand new Whirlpool appliances... Good luck to us!!!!!

We had to have a sensor switch installed. We purchased this washer, plus the matching dryer June 10, 2010. This was just 16 months ago today.The cost of this repair was $160.24, for part labor and service call. The service call was excellent. Wish I could say the same for washer.We had previously owned a KitchenAid washer for over 20 years (before purchasing Whirlpool washer) and did not have to have one repair on it. Very doubtful I will purchase another Whirlpool.Looks like quality is a thing of the past.

My experience w/ Whirlpool has been disastrous. Whatever you do read the reviews on products before purchasing, do your homework first before purchasing any major appliance. Whirlpool company and its employees are a joke. We are paying consumers and spent our hard earned dollars to support a company that could care less about us and our problems with their products they sell to us which are a piece of crap. I purchased a refrigerator made by Whirlpool from hhgregg in Oct 2015, which took 2 months to get it delivered. The refrigerator is not a year old yet, and cannot get anyone to come out to repair it. I have called Whirlpool numerous times, and so have my husband to come and repair a refrigerator that is less than a year old.The ice maker stopped working. Then I came home and discovered that the refrigerator is not cool, and everything in the bottom freezer had almost thawed out, and a repairman was supposed to come on August 31, 2016. It has been hot as Hades, during August, Sept, in the high 90s and they had the nerve to call and say they had to order the icemaker and when it came in someone would be out to fix it. I called the company in Maryland to find out what part did they order because a technician hadnt been out at this point to determine what part needed to be replaced. I called Whirlpool, and yes was put on hold for 45 minutes each time, and when I asked to speak to a manager, I was told that the manager said I could call a repairman and they would reimburse me up to $150.00. I replied That that is not my job. Your job is to send a repairman to fix it.The name of the company that they gave me and the phone number is located in Maryland, I live in the state of Virginia past Richmond, 3 hours away. Then I was told by the company in Maryland that they dont have technicians to Repair Whirlpool Refrigerators. This is totally unacceptable. It is Sept 19, and since August no one from Whirlpool has been out to fix it, neither have they tried to rectify the problem. Bottom Line, DO NOT BUY A WHIRLPOOL PRODUCT, not from hhgregg, Sears, Home Depot, Lowes, anywhere because this is how they treat customers. I have an 88 year old Aunt that lives with us that were responsible for, and she cant even get a glass of ice cold water from a brand new refrigerator thats still under warranty. Whats wrong with this picture?

Five years ago I bought a brand spanking new HE set with a top load washer, top of the line Whirlpool. That washer has been a piece of junk and getting it serviced has been a nightmare. It broke, i.e., the computer part, and was out of commission for FOUR MONTHS. I live on an island off of Alaska, luckily I rented one for the duration but STILL. That was an EIGHT HUNDRED DOLLAR MACHINE. I liked that they are new and shiny and look cool. I hate that the electronics broke after a few years. Ive had washers dryers that lasted TWENTY YEARS. The next set I buy will have plain buttons for cycles and NO ELECTRONICS. None. And still none. Electronics instead of plain buttons. Im not kidding, I will never buy another one with electronics. I bought a top of the line Whirlpool HE top loading set for over $1400 five years ago and that washer has been a bust. I have had a repairman out over 5 times and the last time he took it out and kept it in the shop for FOUR MONTHS. I will never buy a fancy set again. I will buy the old kind with the plain old buttons. Do not make this mistake yourself! Just buy a plain old one!

Purchased new from Best Buy for over $1000. One or two months after the warranty expired the ice through the door malfunctioned, would only spit out crushed all over the floor then clog up. Didnt bother to repair it, just open the freezer. Next, the door would not seal right and frost builds up in my frost free. Also, the ice delivery wont close tight. Now the unit is about 3 years old and I just finished paying it off and all the door shelves are cracking. Contacted Whirlpool and was told by email politely, Too bad. You are out of warranty, but please buy parts from us and say nice things about Whirlpool because we so value our customers. Never will buy Whirlpool again and recommend you DONT.

A couple of years ago, we had 2 natural gas hot water heaters installed. We immediately had a service call to replace the thermostat on one of them. Then recently, the other one had to be replaced because of the leaky tank. It was still in warranty, and we had to pay $425 for the old one to be removed and the new one installed. Now, this one has a bad thermostat and the A & E Factory Service is coming tomorrow to install the new thermostat. We have been inconvenienced by this for a couple of weeks as we have no hot water in the master bath. We were just lucky that we had one hot water heater working in the other part of the house. I think that Whirlpool should have paid the $425 for the installation as the original hot water heater was in warranty. Now, I hope that tomorrows visit will be covered by the warranty. Next time we need an appliance, we will not be purchasing a Whirlpool.

I am the owner of a 4-year-old stainless steel Whirlpool refrigerator, Model GB9SHDXPS02. Yesterday morning, my 5-year-old daughter opened the fridge door to get a snack. The door came crashing down, hit the floor - missing my 21-month-old daughter by less than two feet - the drawer smashed off on impact and flew across the kitchen floor and the contents of the drawer (salad dressings, syrup, condiments, etc) went flying too. Miraculously, no one was hurt. My children were obviously upset and crying, and I was shaken. My laminate floor has a large dent and long scratch from the impact.My fridge door is broken. I cannot get through to Whirlpool Canadas corporate office to speak to anyone. The Whirlpool Canada call center is giving me the runaround. Yesterday I spoke to a supervisor at the call center who advised me that someone from the Corporate Safety Division would phone me within 24 hours - but I have not received a phone call and it has been more than 24 hours. I am noticing a complete disconnect between the gravity of the situation and an appropriate response from Whirlpool. I am a mother of 4 small children - two of which were very nearly killed/badly injured by a faulty refrigerator door. I cant even get a phone call in response. This is a serious safety issue. Im tired of apologies, some real action needs to be taken to ensure this never happens again to any consumer.

This double door ice in door refrigerator works fine, my dissatisfaction is on the stainless doors. I am VERY particular on any smudges or points and I do not LIKE the stainless steel environment appliances promo!

The washer started to show error code for the door and washer would not restart. After removing the top of the washer and checking the door switch to see if there was a loose wire, I traced the wire back to the micro control unit, and upon inspection of the micro control unit, I found that the terminal that the door switch wire was attached to was loose and not making contact with circuit board.Although the washer is out of warranty being 7 years old, this is clearly not a part that is subject to wear and tear. The part was clearly manufactured poorly. I looked on the internet to purchase a new part but it seems that all micro control units are out of stock. This makes me wonder if one should start a class action suit as my part could be one of hundreds that was poorly manufactured. I called Whirlpool to see if they would send me another part to replace the bad unit but they said that because the washer was out of warranty, they could not help.

After replacing our competent GE dishwasher with a Samsung dishwasher and having to replace it immediately due to the terrible job it did, we bought a Whirlpool Gold Series (stainless tub) for just under $400. I realize this is the bottom of the stainless tub price point, but we have been so disappointed! The silverware container sites outside the regular tub, and rarely cleans even easy substances to remove, if there are more than a few items in each container. Dishes on the other levels are very hit or miss -- each and every load has to be examined for dirty dishes. Id pull this one out and return it too if it werent such a hassle. Dont buy this product.

I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.

A couple of years ago I replaced my Whirlpool gas range because after seven years, the house was growing a gas smell that was becoming stronger. I called the gas company and they determined that it was the oven and not their problem. I called an appliance person who could not find the leak but charged me for the service call. Before I had him leave though, I called the gas company back and had the two talk. There was a conflict with their assessments. The service guy left frustrated. The gas company guy came back and again checked and told me that the oven is definitely leaking. He told me they use instruments, not soap, to determine leaks. With this, I was mad at the appliance company. After voicing my frustration, they were going to allow me to purchase a similar new Whirlpool freestanding gas range at a discount and deliver it for free. I relented and spent close to $600 for the new range. After installation, I realized that the quality was cheaper than my old one. The metal rods in the oven racks are thinner and less of them so they are further apart. The cooktop grates are already wearing and chipping. But the thing that has irked me the most is the burners. You cant adjust them to low for a long simmer because the flame goes out, not immediately, but when youre not around to watch it; and the whole house smells of gas fumes! I called the appliance store and they said that because I didnt buy an extended warranty and that a year has already passed, I would have to pay for the service charge. I called Whirlpool and they said that they have not encountered this problem with their stoves yet. Even while on the phone, I could turn every burner on separately and the flame would go out in a circular motion as I turned the knob to low. The only suggestion they had was to call my appliance company and have them look at it. I got nowhere and I was quite frustrated! These Whirlpool stoves should be recalled! Gas leaks are dangerous! I will never buy a Whirlpool again!

In 2013 we thought that we bought a 30 cubic foot refrigerator model no. WRF989SDAM from Appliance Direct, Melbourne, FL. Months later we realized that it was only a 27 cubic foot unit. Two months after the warranty expired the unit started failing. Called the dealer and was told that they would have the service department to call us. Never heard from the dealer again. Finally I called an independent service company. After testing the unit the technician told us that the evaporator may be leaking. They offered to replace it for a price of nearly $500 with only a 90 day warranty. Realizing that it would work at least 90 days after the repair regardless if that was the problem or not.I decided that we did not want to spent that much money. Having refrigerator experience in previous years, I decide to add a piercing valve and adding refrigerant. Every few months I have to add refrigerant to keep the unit going. This unit has run nearly all time since the delivery. Corresponding with Whirlpool is somewhat like throwing a bottle in the ocean. I also noticed that Whirlpool has dropped the price of this unit quite a lot, must be to loss of customers. And yes I am 83 years old and handicapped and never had a problem like this to affect me so much.

I bought a Whirlpool Cambrio washer/dryer set last year. I hate them. They dont get the clothes clean, let alone wet! I couldnt believe it! I put my grandsons bib in the wash and it came out completely dry with the stuck on food still there. My husbands shirts still smell like the cologne he put on! I asked a Home Depot sales person about this and he says, yeah, we hear that a lot. !!!!!!! Im going back to a washer with an agitator so that I know my clothes are being cleaned. This whole water control business is insane. Whats the point if you have to wash the clothes several times to feel like they are marginally clean? The problem is that the industry has decreased the amount of models that still have an agitator so my selection is very slim. First and LAST time I ever buy Whirlpool.

We purchased the Whirlpool model# BFG1J4040T3NOV 40 gallon natural gas hot water tank in the spring of 2010. The pilot light went out this weekend, 2011. And it will re-light but does not stay lit. This was bought at Lowes, rated as a 9-year warranty on the tank and parts. This is premature failure of a product that is listed as 9 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back plus installation. I do not want the Whirlpool replacement as obviously it does not work. I will use a different brand and vet it much better in the future. We almost purchased at Home Depot but decided it would be a better bet to go with the Whirlpool reputation and name and Lowes than with the only Home Depot option, which is the self branded water heaters. It was a big mistake!

Whirlpool Dishwasher Quiet Partner III Model #8575637, White - Purchased in 2006. As of July 2013, I can say this is the worst dishwasher we have ever owned. After normal use (once a day or less), the plastic on the front control panel began cracking in the first year, and the button covers have fallen off completely. Dishes were never completely clean (at least not as clean as other dishwashers). Dishwasher leaked out one side and needed repairs. Now it is in need of a new valve, because no water is coming into the inner cavity. Repairman says it is likely that the control board, which is getting moisture into it after losing buttons, etc., will probably need to be replaced soon as well. $300 more to spend on a repair bill. SAD (AND DANGEROUS!) THAT SO MANY APPLIANCES ARE ADDING UP IN OUR LANDFILLS. There should be a LAW requiring appliances to last a certain number of years, and to clearly state their expected life on the appliance when you purchase it. Planned Obsolescence is a common business plan these days, but there must be some control on what is allowed! (I may go ahead and repair this model just because I feel bad adding one more piece of junk to our collective global pile! Sheesh!!) And all those energy star, were so green advertisements? Well, if its soon to be sitting in a landfill, its NOT so green! I am willing to pay more to purchase appliances that will last a number of years, not need many repairs, and function as they advertise... Thank goodness I kept our very first Whirlpool refrigerator - never needing any repairs and still running like a tank out in the garage. (So I know Whirlpool, at least at one time, was able to build a quality product!)

I have a double door bottom freezer refrigerator manufactured by whirlpool. It is less than 2 years old and is an absolute piece of garbage! In less than a year the noise started, then the freezer became a refrigerator and my frozen stuff melted. I had a local technician come in and he fixed it but he indicated that the fix would not likely correct the problem. Sure enough, about 6 months later the same problem started all over again. Nowadays one is never sure where a product is manufactured. However, if Whirlpool had their products made by chimpanzees in the jungle they would be better than the pieces of trash they are now selling!

I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now Im told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.

We purchased a Whirlpool conquest from Lowes in 2009 and purchased a Lowes warranty. About 2 years ago we started seeing hairline cracks on most of the drawers and shelves. I complained about it last year and a lady from the Facebook page did offer 50% off new ones. Since then we have not been able to afford to get any, and today we lost our last shelf. If I wouldnt have checked it, it would have broke along with anything on the shelf. I have never seen such horrible parts. We have another small very old fridge that has help up better than this. At this point I will never buy another Whirlpool.

Less than 2 years old; a loud chirp began and the water dispenser stopped working, along with the ice. Repairman came out--ordered a part. One week later another repairman; another part. One week later another repairman--couldnt fix the problem. By now no cooling in the refrigerator at all. Tech line has to review the findings. Have heard nothing after nearly 3 weeks without a fridge, ruined food, and no ice other than my back yard!

I am a very unhappy owner of a Whirlpool Cabrio Model: wtw5640xw0 & matching Dryer. About 4 years ago, my husband chose to replace our 11 year-old Maytag Performa Washer & Dryer instead of fixing a part that needed to be replaced in the Washer. I was upset with the very first load of laundry in the Cabrio and I was extra upset that my husband had junked my perfectly awesome working Performa Dryer. )-: First of all, the Cabrio set is Extremely LOUD! Secondly, I often have to wash loads more than once because they do not get clean the first time. Next, the Washer is Always knocked off balance. Ive resorted to using the settings on the Washer with the low spin every time, no matter how light the load. And, now there is something wrong with the lid lock mechanism (which has always sucked anyway), but this is a new problem... I was just checking on the internet to try to figure it out when I stopped to write this review. The lid will not lock & the lid lock light wont go off, so the Washer wont do anything at all! I can not express enough what a piece of junk this Washer is & Im never going to allow my husband (who doesnt even do the laundry) to choose my Washer & Dryer again!

Thermocouple failure on a Whirlpool water heater - We are having trouble finding the part to replace it because the thermocouple is threaded left-handed, and Lowes does not seem to have any replacements in stock locally. Meanwhile my tenants are without hot water, and my repair bill is escalating due to labor.

Bought a model WRT318FZDW02 (top freezer) refrigerator (new) about 3 1/2 years ago and its already failing. The temperature regulation has failed and food in the lower compartment freezes while the temperature in the freezer compartment varies wildly. Unfortunately typical repair costs these days will probably make this a throw away item. Ive owned several different refrigerators over the years and theyve all lasted well beyond 10 years. I definitely cant recommend buying anything from Whirlpool these days.

I brought a Whirlpool refrigerator on 2/15/2020, French doors. Bottom freezer. I have had issues with the bottom freezer from day 1!! Ive had gaps in the gasket seal and air was coming from the freezer. This happened 3x. Now there is a build up of frost and ice. STAY AWAY!! Ive never had any issues with Whirlpool until I purchased this updated refrigerator. I should have stuck with my regular top freezer refrigerator. No issues!!

I completely forgot that I wrote a review on our Whirlpool hot water heater model FG1H5040T3 Nov in 2010 until I received an email telling me how many people read my post. Surprise, Surprise guess what we are having problems with again. You know how nice it is to have hot water anytime you need or want it. Well, not at my house. The hot water heater worked for about a year (Im probably being nice with the time here). Heres our problem now, once the water heats up the pilot goes out. It will not stay on. Ive noticed that if its full the pilot light will not come on, so we have to run some water to be able to light it. Well I called customer service, a waste of time. The guy told me that my heaters warranty expired last year and his suggestion is to go buy another heater. REALLY! All I wanted to do was order a part for it. He did send me an article with suggestion of things to check. Sorry, we already did everything in the article, another waste of time. It seems we are not the only ones (model #) with problems with Whirlpool. Whirlpool used to make good products but its not anymore. I will NEVER buy another Whirlpool product again.

We purchased a top loading Whirlpool Cabrio washing machine, Model #WTW8040DWO from Lowe’s on October 15, 2015. Since that time, we have had a service call on three separate occasions. The last service call, the service technician got Whirlpool on the phone with their technician. The washing machine would get stuck at 40 minutes and would continue to fill with water, drain and fill with water and would never progress.After the service technician talked with Whirlpool technician, it was explained the machines electronics were so sensitive that the washing machine had to be on an independent CIRCUIT (meaning absolutely nothing else can be plugged into the circuit). We contacted Whirlpool indicating that was not acceptable. Very few, if any houses, have a washing machine on an independent CIRCUIT. Whirlpools response - I have an independent circuit for every appliance in the house. Obviously, she does not know what a circuit is. Totally disgusted. Will NEVER buy another whirlpool product again. Horrible product and horrible customer service.

We purchased this Kitchen Aid stove December 7, 2016. I dont use the oven much, but have found that when it gets a little dirty and I use the Aqua Life function, it does not clean. Have tried by setting a pan of water in the bottom and raising the temperature to 300 degrees, but nothing cleans. We went with this feature to be more environmentally responsible. Leons, where we purchased the stove, claims that they have heard nothing of this issue and have not been informed of this by their head office.

I saved my money a long time to purchase a new refrigerator (Whirlpool Refrigerator Model ED2VHEXV001). I have very low income so this was not an easy task. April 2009, purchased from Lowes. Ive read similar complaints and also believe there is a defect in the plastic material as there are cracks everywhere on the interior. Shelves have cracked and the whole thing is of poor quality. Seems like Whirlpool should step up and do the right thing. This needs to be replaced.

I just bought a brand new Sterling steel refrigerator not even 2 months ago, and since I got it, noticed rusty spots coming out,and now has spread all over. I called customer care, and they said it wasnt cover under the guarantee,and to buy a special spray out of my pocket expensive to remove the rust. I am Very disappointed with the service I received, for its not even 2 months old refrigerator and it looks like it is old now. In addition, the company didnt offer to send someone to take a look, checking and make sure theres no future problems with my new purchase, and as a courtesy removing the rust free of charge.

This refrigerator stopped working withing 2 weeks of delivery. Lost a great amount of food. It was a real hassle to get the warranty company out. Took several days. Now there are places on each shelf in the refrigerator where food freezes and I have to throw it out. I am not real happy with this.

I purchased a dishwasher less than 6 months ago from Menards. Since then, I have had to have it repaired twice, due to items getting past the filters and clogging up the drains, so the dishwasher wouldnt drain. I have a 1-year warranty that came with the dishwasher, so both repairs were covered. However, I felt that there should be more done by the company, such as a free extended warranty to cover the cost of repairs as Im sure there will be more; and this is a problem that even the repair man said shouldnt be happening.I called Whirlpool to see what could be done, and all they kept telling me is that I could purchase an extended warranty. I told them (nicely, at first) that I found that ridiculous - why should I pay even more to continue to fix a problem that I shouldnt be having? If they werent going to give me a free extended warranty, I requested at least a partial credit toward another dishwasher, and they could have the piece of junk I have back. They refused to help. I am beyond disappointed with the lack of concern they have for their customers. I will not purchase any more Whirlpool products.

Whirlpool Gold Series French door, bottom freezer. - This fridge is beautiful. Thats as far as the pros go for it. The Freon is leaking and cant be repaired because of where the leak is coming from. I can always tell when its time for a recharge because it leaks water profusely when at a low charge (every 4 to 6 weeks). We paid over $1800 for this fridge back in 2013. It has been just over two years and we are now having to replace this fridge. I cant express my frustration at this point. Whirlpool wont do anything to help us. They told me, You are out of warranty, and thats all they have to say. Thats over a thousand dollars a year to own this POS when you consider taxes. Over $1250 a year when you consider the service calls along with it. I will not purchase another Whirlpool product ever again. I am disgusted by this company and their refusal to stand behind their product. They have literally stole money from me and are laughing about it. Do yourself a favor and stay far from Whirlpool.

We built a new house less than 2 years ago that included maple hardwood floors and upgraded Whirlpool appliances. The ice maker jams frequently, fresh vegetables freeze despite raising the temperature to 45 degrees and 2 service calls that didnt fix this. The latest problem is the worst. Ice built up in the bottom of the refrigerator and leaked out destroying our solid maple flooring. They are coming out again to service the problem, but who is going to pay for our swollen cupped floors?

I brought a water heater from Lowes in 2011 and I had a 6 year warranty on it which will end November 2017. Well now the water heater is leaking and they wont replace it because of the location of the water heater and they saying I need to get a direct water heater. Well what is the use of having a warranty if I cant get another water heater. I will never buy another water heater from Whirlpool! I cannot afford to get a direct water heater.

Whirlpool Cabrio washing machine: The washer was purchased in March of 2012 and malfunctioned in December 2014. After phoning Whirlpool, the machine was scheduled for repair with a factory-authorized company. The first repair attempt was unsuccessful due to a lack of parts. It took 10 days for the parts to arrive, and another unsuccessful repair attempt was made. The verdict is that a new motor control board, costing $350 plus labor, is necessary. With the delay in service and cost of repairs, I may as well buy a new machine.

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

Steam cleaning DOES NOT work! I have complained to Home Depot and Whirlpool since my purchase 9/2018. They sent 2 different repair men and both times I was told there was nothing they can do. I got one phone call from Whirlpool (Maytag) and they sent me a cleaner (wish is just for the stovetop). No other return emails or calls have been acknowledged. My stove looks like it hasnt been cleaned EVER! I was also told to use elbow grease. I am so disgusted and at my wits end. Any suggestions, besides court?

Purchased washer 8/2015. Washer quit working 12/2015. Would not drain or do anything. Repairman dispatched and came 3 business days later. (They dont work weekends.) Repairman looked at old receptacle cover and immediately stated, Problem with polarity of plug. No prior problems with plug running appliances. Plugged into it for over 8 years. When I advised him of that then he started troubleshooting circuit board. He cleaned out the machine and got it to work. (Still under warranty) 4 days from repair, and machine quits. Same problem. Wont drain and wont do anything. Call for service again on Weds. morning and given following Tues for service call. Online consumer reports complaints #ered at over 1,7000. Same machine, same problems. Call Whirlpool directly, given runaround. Talk to Whirlpool mgr. (Robert) complaint # **. He states, Have to wait for service. But calls Brandt Melb., FL to try to get sooner service. Brandt calls me stating they have ordered a lid lock and CCU board for machine and will be out Monday. How would they know to order these parts if it is not a constant issue? Im thinking class action suit for shoddy product... LOWES Indian Harbour Beach, FL. Transaction #**.