lD and UL codes are displaying. The UL code displays when the load is even and also displays UL load when I take all clothes out of washer. How could the load be uneven if there are no clothes in? I have had four different issues with this washer. I have started use on this washer in Aug. 2008 and there have been already three major repairs. I am a very dissatisfied customer. I dont know if I should spend more money on washer repairs or just buy a new washer. Please help.

I initially purchased all new Whirlpool products as part of my new home purchase in a Pulte subdivision, June, 2011. My WP microwave failed to heat in 2012 and the replacement of the Magnetron and Inverter and service was covered under warranty (would have cost me $493.51). Sadly, the microwave again failed to heat in 2014. I was so disgusted with this second failure, I decided to live without a MW until January, 2016 when I paid for my second service call and learned, once again, I needed a replacement Magnetron and Inverter, to the tune of $400. Both servicemen told me the 2011 magnetron/ inverter mechanisms were new technology and did not last long. Again, sadly, when I contacted Whirlpool, they would not admit to their defective product line and indicated they could do nothing since I am out of warranty. It is unconscionable that a corporation is not liable for their defective products.

Best dishwasher Ive ever used, Quiet, extremely clean, priced well for the quality. A really gorgeous piece added to my kitchen. Would highly recommend this product. Up to date. Easy to use. Sleek design. Would be beautiful in any design.

My dryer has to run twice to completely dry my clothes. I had it serviced still a problem. My washer has had some issues but repaired and working fine. I will never buy this name brand again. Not sure what I will buy next.

Cabrio Washing Machine - I purchased my washer and dryer in May of 2008. I had problems with sheets, towels and pants getting very twisted and tangled, but I just attributed that to a design flaw. My problems really began in January 2013 when loads were not level all the time. It didnt matter if it were 1 shirt or a load of towels; you had to stand by the machine and it took forever to finish a cycle.On 1/11/13, the first repair was the rods that kept the drum stable. $260.82 later, it worked again. On 2/16/13, the washer quit working. On 2/18/13, the repairman was back out. It needed a lid lock switch. It was $87.14 that time and he would be back when the part arrives ... There was still no washing machine. On 2/21/13, he returned with the lid switch and replaced it. That was $178.04 but wait, there were still other error codes so there was no working machine.I refuse to pay anymore as I now fear I will be buying a new machine after spending over $500 in less than 6 weeks, but Whirlpool did the right thing when I called and they agreed to repair the machine. They wanted a different company to come diagnose the problem (the machine gave an F50 and F51 error code to the repairman here on the 21st), so I have to wait for another repairman to come and look at the same codes flashing on the LED readout.On 3/1/13, the A&E repairman that Whirlpool sent out arrived at my house. I have been without a washer since the 16th of February. He diagnosed the problem and said that it is a $1,000 repair! I called Whirlpool and asked for a new machine, instead of throwing more money at this one. They informed me that if I didnt like their offer, they wont do anything then. I agreed to the repair.Parts started arriving at my house. On 3/13/13, another A&E repairman came out and started to fix the machine. He informed me that there was more wrong than the first guy thought, but he had the circuit boards so he would get it going. On 3/24/13, the washer quit working again and was flashing an F51 error code. This is the biggest piece of junk I have owned in my life. I have missed 5 half days of work since January and there is no end in sight. Why is Whirlpool allowed to get away with such an inferior machine?

I purchase a Cabrio WTW7800XW0 3/28/11. After the year warranty I started to notice sand like substance in the drum of the washer, which lead me to look around the drum. I noticed that the light was completely rusted and flaking, the area around the light was rusted as well. I call customer service at which time they said it was not warrantied, but they sent me out a new light. This did not repair the problem! The rust has continued causing the area around the lid joint to break. Also the area around the bleach dispenser is showing rust- the same side as the light and the lid break. They have said this is not covered and only agreed to pay 1/2 of cost of materials (no service).

We just love the hidden icemaker, the outside display for temps, ice, water, external H2O and crushed or cubes, and the LED inside lighting is fantastically bright, the space, moveable shelves, the quiet, the overall efficiency, huge drawers freezer, the wide open doors, the separate temps for vegetables, cheeses, cold cuts, etc. The separate filters in the refrigerator eliminate any smells. Easiest water filter to change we have ever had on any make refrigerator. Over the years, this is the first refrigerator of perhaps 7, we have truly never regretted buying it and frequently comment how happy we are with it!

I have just had one of the worst experiences with any appliance warranty repair service of my life. I rarely complain but strongly feel the company needs to make some changes. They have no repair folks less than 50 miles away from the dealer (and my home). Their refrigerator was sold to me with the understanding that such a service was available as part of the purchase price. Ha! The repairman referred wiggled out of the time assigned to him. Another repair referral will take weeks. The unit is a piece of junk and is malfunctioning in less than a year. When, and if, any repair person comes to my home they will find it in the garage with the rest of my junk.

The salesperson was great but we are not happy with our washer. We already had it swapped out once because of white spots showing up on our clothes. The only thing they could think of was that the bleach I used wasnt rinsing out completely so it showed up on our clothes. Recently, I washed a table runner by itself and it had some red in it. Now there are red spots on a couple of items that I washed after the runner. My husband just now asked why there were red spots on a shirt that he wears all the time. I explained. Also, we have had some white spots on clothes and I could scratch it out without leaving a permanent mark. Were no longer using bleach and we use only liquid detergent and all of it is HE. So I dont understand the machine. I hate it.

Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.

We have owned our side-by-side model # ED5HVEXVB02 for just over six years now. The first thing that went bad was the ice machine (just days out of warranty). Over the next 4 years weve had to replace 2 of the drawers; they break really easily. Here we are just 6 years out and we are on our 3rd icemaker. This refrigerator is a lemon. I sincerely believe they designed an inferior product so that they could get you hooked. We probably would have been better off after the first issue if we had sold this lemon instead of spending all of this money and future money that it will take to keep this product going.

I purchased a total of four Whirlpool appliances in June of 2008. Almost thirteen months after the installation of all four appliances, I experienced a problem with the control panel on the Gas Range GW397LXUB, and a sensor control problem with the Microwave GH5184XPB5. Fortunately, Whirlpool agreed to repair the appliances at no charge because it was so close to the end of the warranty. The microwave was an easy fix and simply had to be unplugged, reset and plugged back in. However, the entire electronic control panel had to be replaced on the gas range. Several of the buttons simply stopped working and I was only able to bake at 350 degrees. Again, almost thirteen months after the installation of the new control panel, it happened again. Same buttons stopped working. When I contacted Whirlpool, they refused to replace the part because I was no longer under warranty. Whirlpool refused to admit that there was a problem with the control panel, so I guess it was a crazy coincidence that I experienced the exact same problem on both. I filed an official complaint with Whirlpool in hopes that if enough people do so, they will issue a recall. I am now experiencing a problem with my refrigerator ED5FHAXSB03. The fan vibrates so loudly that you can hear it throughout the entire house.

The silverware comes out all spotty and water stays inside cups and on dishes. I am going to have to replace all my utensils. They are so spotted that they look filthy. Knives, forks, spoons and all serving utensils. I have used this brand new Whirlpool dishwasher from August, 12, 2016 to today Oct. 21, 2016. I am very upset.

I purchased a Whirlpool water heater with the Flame Lock Safety System on 6/4/12. When installing the water heater, the cold water pipe would not screw into the top of the water heater. I exchanged this water heater for a new water heater of the same make and model. I brought this water heater home and had it installed and noticed that the flame on the burner was orange and too high. I called the 877-817-6750 number for warranty and was told by the customer service rep that it was either the gas regulator or the orifice inside the water heater. I was told to contact a plumber to take care of this issue and it was not a warranty claim and not their problem. I then went to the Lowes store where I purchased the unit and spoke to a manager. The manager called the same number I called and was told the same thing, that I was responsible for the repairs to the unit. How can this not be covered? Both pieces are internal to the unit and were never touched during installation. I now have to remove and return this unit and install a new water heater that will not be a Whirlpool at my own expense. Do not buy Whirlpool.

We have had our Whirlpool range for probably 20 years. We have never had any issues or problems with it. Our washer and dryer are both Whirlpool too. I would recommend this brand 100%! I think this is the brand that my mom always had too. Their products are very well made and last forever (it seems like they do!).

I bought a Whirlpool refrigerator model GSF26C5EXW02 from Lowes. It is a huge piece of crap that has had so many visits from the Royal Appliance guy, that we are now on a first name basis. Lowes was awesome and has actually replaced this junker twice at no cost to me and has, in fact, reimbursed me for all the food this fridge has ruined by freezing. The appliance repair guy cant seem to find a problem so I just keep getting ruined food because of this hunk of junk.

Our 3 1/2 year old dishwasher is falling apart. First the left slider broke on the top rack. We ordered a replacement part ($74) and when ready to install, discovered the right rack was also falling apart. At that same moment, the rollers fell off the bottom rack! It seems the plastic parts cannot tolerate the heat in this dishwasher (just a guess). We’ve returned the new replacement part and are shopping for a new dishwasher. It will not be anything from the Whirlpool line!

It works ok and fits in a tight spot. However, the top shelf will suddenly start to freeze the food and after a day or two it will stop. The fridge makes terrible loud banging noises. Were told it is the coolant but it is extremely annoying. A repairman moved the line closer to a heating and it doesnt bang as much. Because of this, I would not buy a Whirlpool fridge again.

I purchased my Whirlpool Cabrio washing machine a couple years ago at Lowes. It sucks. First of all, my washer stinks all the time. It smells like sewer even after the cleaning cycle. My dark clothes come out with a white residue, and my whites come out with dirt on them that wasnt on them before washing... All this even after running an additional rinse cycle. How is this energy efficient? Not to mention, time efficient??? Crazy that once you buy something like this for this amount of money youre pretty much stuck with it... Isnt there a lemon law for appliances? This was so expensive and such piece of crap. I will never buy a Whirlpool washer ever again!

This is the information I tried to send to Whirlpool only to get a message that it was undeliverable: I purchased a set of whirlpool cabrio washer and dryer on 10-23-2013 (model numbers WTW8540BW, and WED8500BW). On 01-25-15 the washing machine failed to power up just over 2 months out of the standard warranty. This wasnt the low end cheap models. With cash discounts we paid over $1600.00 for the set. After a $70.00 dollar charge to the repairman we are told that the unit has a bad electric control board (part # W10761026). And unfortunately the part is on back order until March 1st, 2015 as of right now. So if and when the repairman gets the part and installs it, I get to pay him an additional $260.00. My family has always been such a dedicated Whirlpool appliance purchaser but this is wrong.Oh I almost forget, now I have to rent a washing machine at a cost of $55.00 per month until mine is repaired. I believed I was purchasing Whirlpool quality. The type of quality that doesnt need an extended warranty because Whirlpool is made to last correct? Please assist me in making this situation right and restore my faith in the quality I was raised with in Whirlpool products.

I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped spinning and was repaired under warranty. The spin actuator was defective. Great. A few months later, it stopped spinning, repaired under warranty and the spin actuator was bad. A few months later it stopped spinning, repaired under warranty, and the actuator was bad. Great. Another few months it stopped spinning again. This time, Whirlpool sent someone to repair it, another bad spin actuator. This time we had to pay for the part. So now that we are completely on our own, it stopped spinning yet again. Let me guess. The spin actuator is bad!!! Incredible. What a piece of crap. This washer was never used heavily.

I have a Cabrio washing machine and the circuit board has gone bad. I understand from Whirlpools customer service that if your machine was made before 2005, they are fixing the issue. Mine was made after 2006. Even though the problem is the same, Whirlpool will not correct the problem. I was told it was fixed in the new machines. The circuit board goes bad and you have to start and stop the machine at least three times before it will start your cycle, then it stops again at the 17 minute mark and you have to cancel and start the machine again for it to finish its cycle. The error is F1. Customer service acknowledged that this is a known problem for the Whirlpool machines built before 2005 but deny any claim that is is happening to the machines after 2005. Looking at all the other complaints, it is still a problem. I am disappointed in Whirlpool for their customer service attitude and for them not standing behind their product and fixing a known problem. I have always bought Whirlpool products but going forward will be switching to a better company. Shame on you Whirlpool. For a machine I spent $1000 on, the part is going to cost $300 to fix.

Bought the Whirlpool Duet washing machine. It lasted around eight years. In the meantime I was replacing the rubber door seal cleaning out the pump constantly. The plastic pieces inside the drum all broke. Every few months I would get an error code. And During spin cycle it would literally shake my entire house. The problem with all the front loaders is the construction of the drum and the drum bracket. They are made of dissimilar materials. (Stainless and zinc) When you add soap to the water then the bracket becomes an anode and the drum becomes a cathode, which creates electrolysis which corrodes the bracket. When the bracket breaks your machine is totaled. I’m finished with every manufacture except Speed Queen. I bought a Top loader Speed Queen and I love it, it is built like a tank.

I just bought a house with a Whirlpool Accubake wall oven and after I did a self-clean, the oven quit working. It goes through the motions of working but neither element heats up. After replacing the elements ($95), I am going to replace the thermal fuse to see if that cures the problem. Whirlpools automated Customer Service phone service sucks. You cant talk to anyone about troubleshooting any problems so you spend money until you eliminate all possibilities.

We bought this combo at Lowes and was looking forward to their arrival. Unfortunately, we have had so many problems with both appliances. The washer is constantly having an error and we can only wash clothes on the quick wash cycle or else it will shake like crazy, get an error, and stop. We had the washer a little over a year when we had someone come look at it. We were told there is something wrong with the load sensor and it was going to be $350 to fix it. As for the dryer it will dry for a little bit and completely stop (no error) and restart later on by itself. I have been a devoted Whirlpool customer but not after this. I thought it was only us having these problems but obviously not. They have discontinued this set. No recall... ridiculous.

Two months ago, I bought a Whirlpool duet washer and the computer went out, two days after the warranty was up. It went bad that I disconnected the detergent mechanism, which made it work, for now.

Yes, Whirlpool makes Maytag, Im still paying for this junk. Too much to go into detail. I had to bypass the crummy fuse system in the Bravo dryer and hook up my own 15amp automotive fuse in the dryer to keep it working. This after two lame under-contract Maytag repairmen replaced the dreaded board, which did nothing. The washer goes cabunk, cabunk, cabunk throughout the house and shuts down with an unlevel code (no matter how level the load is) every time it does its load during the spin cycle. The dishwasher handle broke off and had to use a screwdriver to pry the handle latch open, until realized it doesnt even lock anyway and just pulled the door open. Now, the dishwasher has this noise problem which means they designed it to allow pieces of debris to escape past the trap like my other dishwasher had that was easy to remove and clean. Do not, I repeat, do not pay the $3,500+ I paid for this junk. Go buy a Kenmore thats 15 years old off of Craigslist! Youll be better off and it will last longer.

GFG461LVT2 - In October of 2010 I purchased a Whirlpool Gold Fridge and Stove. Its been about 3.5 years and two of the caps that go on top of the range burners are chipped. All of the caps are badly stained and despite the manual instructions to wash them in mild soapy water, they do not come clean. They dont come clean using heavy duty Easy Off cleaner. In addition, the seal on the oven door has apparently failed because the glass is foggy on the inside. Today I phoned Whirlpool after going to their website. I first spoke to a parts representative who advised that I would have to pay $47.00 per cap or $115.00 for all five burner caps. I was transferred to another department as I thought I should get the appliance parts and door fixed for free. The appliance is only 3.5 years old. I was told that the appliance is only guaranteed for 1 year and I would have to pay dearly to remedy the two problems. This appliance is Whirlpools Gold series. It supposed to be top-of-the-line - the price tag was certainly top of the line. Im very disappointed in American workmanship and the companys lack of integrity. Not too long ago I purchased a Whirlpool (aka Maytag) front loading washer. I now own a Samsung. The point is that designed obsolescence will force consumers to purchase products made outside of the US because some of us cannot afford to buy or repair appliances, cars, etc., every couple of years.

I have a model ED20PK. The doors are rusting on the outside.This refrigerator was purchased by my husband who has passed, I do not have the receipt and I dont know where he purchased it. The refrigerator worked perfect. It has been in my kitchen from day of purchase. My home is adequately heated in winter and air conditioned in the summer. I have an up-scale home. I dont see any reason to replace the refrigerator, but I cannot stand the deteriorating condition of the doors.If I replace it, I will not buy a Whirlpool or any brand made by Whirlpool.The rust is not just a discoloration, it is actually rough to the touch and is getting worse day by day. If you have any answers or help I would appreciate a phone call. I am not really in an economic position to just go and buy a new refrigerator.

Bought at Lowes. Washer was horribly out of balance on first use. Called warranty # to get service. Was made appointment by Whirlpool for next day. Too good to be true I thought and I was right. A week later, repair company called to make their own appt, chuckled and said Whirlpool does NOT make appointments for them. They came out to see washer and at the time of appointment, the guy said sometimes they come from the factory not hooked up right inside and after he went back to a lady in the office, Jonnys Appl Repair, Bozeman, MT said they would not fix it because washer was not sitting on a concrete floor. They are idiots. Finally, washer completely broke 7 months later. There was no service that would honor ANY appointment Whirlpool made. Went through 6 repair companies trying to get a close appointment date. Hopefully next week will be the magic repair. GO WITH SEARS. Repair is directly through them and they show up when they say they will. Ive never had a new product not working right when purchased at Sears.

I have purchased 2 Whirlpool washers in the past 6 years. Both have been a huge disappointment in quality and dependability. The 2nd washer I bought May 8, 2015 had problems from the initial purchase. In just a little over 2 years I have had to replace the suspension rods, and now the transmission is broken. Both washers had transmission problems. I have bought my last Whirlpool products. I recommend persons considering buying a Whirlpool product check the reviews before you purchase! I cannot believe this company continues to survive.

When the fridge is running and there is a power loss of about a second or so, the fridge shuts down and will not restart (even after hours). I have to unplug it for a minute or so then plug it back in; it runs fine until the next very short power failure. When we are out of town for a few days and that happens, we come home to a fridge of ruined food and a mess. I have contacted Whirlpool (2 times) and they were no help at all. It seems to me a software change could solve the problem, but they are unwilling to listen.

We have had this range in our new home and in use since May, 2019. The first range had to be returned after its first use due to flaking of the interior walls; a problem the company acknowledged. Since then we have been so unhappy with its ability to maintain the oven temperature. Contrary to the instructions, we calibrated the oven temp and found that it would vary up to 20 degrees lower than the set temp. When set to 350, it would come up to that temp and then cut off until it fell to 330 when it would come back up to 350. That is a great differential noticeable in the time it takes to heat an item and which greatly affects baked goods. A similar lack of consistency in control in the range elements is apparent as well. Now those are major defects. Minor defects are: it is NOT a rapid preheat at all, both lights are on when the switch is engaged even though only one oven is in use, there is no clock function when the timer is in use and the range surface is difficult to clean as it streaks which is visible with the black finish.

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

I bought this machine in September of 2014. Six months later I HATE IT!! It does NOT get the clothes clean and dont even try to bleach white towels or socks, it doesnt pump the correct amount of hot water and things come out just as dirty as when they went in. It tangles everything together and frequently stops working because it unbalances the load with its lack of water. Ive always been proud of how my familys laundry looked and now Im just embarrassed. Im considering donating this to a human society for dog towels. Stay away from this washer, its horrible. Im going to the laundromat and shopping for a new machine ASAP!

I bought my home four years ago with a Whirlpool 50-gallon water heater in it. It was installed in December 2002. Well, my hot water went out. After being told I could go to Lowe’s because they would supply the part free of charge because there was a recall on the thermocouple unit. I went to Lowes. No luck there. They told me they didnt carry the whole replacement unit and I would need a number from Whirlpool. The guy at Lowes was very nice but said I was the fifth person to come in this week.I called Whirlpool and was told because I was not the homeowner that had purchased the item that there was no warranty on the product and that I would have to pay for the part. It cost $34.98 plus shipping, which was another $30.00 because I had it shipped overnight. Two days with no hot water was enough. Well, I got the part and hopefully there is nothing wrong with it as it was shipped in a box twice as big as needed with no packing what so ever.I just got off the phone with them again but this time spoke with a supervisor that told me there was no need for packing. There was no part of the entire assembly that could have been damaged. Will I ever buy anything with the Whirlpool name on it? Not only no, but ** no! Will I tell everyone I know about this? You bet. I am also going to write to Lowes and ask why they are continuing to sell inferior appliances such as these. I have to tell one realtor friend about this and just placed a call to another to tell him. The first had no idea that appliances that were marked still under warranty did in fact have no warranty at all if its a Whirlpool. I may write a letter to the editor of our local newspaper and hope that they will publish it to inform anyone reading the paper about these inferior products.

Purchased over range microwave WMH31017AW-2 from Best Buy Mar. 12, 2015 and after installing it noticed code Door appeared and that there also was a dent on side. They replaced on Mar. 19 and we had the same Door code problem. Called Whirlpool and they sent out a Tucson repair tech and he ended up coming out at least six times changing 3 switches, 2 cams, 2 brackets, control board, and line filter. Still had problems and Whirlpool requested he call their tech and he did and they told him to make the same changes and he told them he already did all that and there still was a problem. Then Whirlpool told him to switch some wires on control board which did not solve anything. Then second thing they told him was to file and clean door brackets which also did not solve the problem. We called back to Whirlpool to tell them we did not want this defective microwave any longer as all these repair trips were not solving anything. They wouldnt give us a answer right then and said they would call us back 24 to 48 hrs and we are still waiting. We will never recommend Whirlpool to anyone nor ever buy from them again.

We bought this refrigerator because it was the only panel ready one we could find. When it was delivered the two doors did not line up. There was an adjustment that could be made but it required that Whirlpool had to do it. We made an appointment and was told it would cost $179 for the adjustment!! This for a refrigerator we had just purchased for several thousand dollars. The service person showed up and after working on the refrigerator he could not balance the doors. He blamed it on uneven floor, misaligned cabinets – anything he could say to shift the blame from Whirlpool. We called and complained again. They sent out another service person. He was just as useless as the first one. Told us to even out the doors we would need to shim the refrigerator which he would not do. Complained to Whirlpool with no results. Finally hired someone not affiliated with Whirlpool who was able to get the doors to be aligned. Never Never buy a Whirlpool/Kitchen Aid Appliance. They do not stand behind their products and do not care about their customers!!

My double oven is less than 2 years old. I just used the self-cleaning feature on the bottom oven and now it wont work at all. I understand that this is a common problem with Whirlpool ovens and I will never buy another Whirlpool appliance again. What a piece of junk! I have used self-cleaning on my ovens ever since they were invented and have never had a problem before.

Phone calls took too long (30-45 mins each). Connection was bad. WHIRLPOOL APPLIANCES ARE **. Whirlpool appliance was poor quality, broke down and not fixable. Unable to find replacement dryer ANYWHERE that will match my existing washer stacking kit. The loyalty program discount is a joke.

After 7 calls to Whirlpool and 3 service calls, we still have white detergent stains on all our clothes. Today Whirlpool told us we needed to put one item at a time into the machine. Not only that, but pants needed to be loaded waist band up and gently placed; Shirts, collars up; socks toes down, etc. etc. Are these folks at Whirlpool serious?? So today, we called them back - still streaks. The folks at Whirlpool want us to take and send them pictures of our clothes. This is ridiculous.

Whirlpool side by side refrigerator Gold series - I smelled something electrical burning and noticed black smoke billowing out of the back of the refrigerator. I pulled the refrigerator out and unplugged it. I took off the backing and saw a little white box that was on fire. When I unplugged it, the fire went out. I plugged the refrigerator in again and it went up in flames again. This could have been a lot worse. My smoke detector did not go off. It was 12:30 am and was getting ready for bed. If it had been an hour or so, Im afraid this could have ended a lot worse than a fridge full of groceries gone bad. I googled refrigerators catching fire. There are at least five videos with the same problems which lead me to believe there are several more out there. Why hasnt this been recalled?

Our $2000+ Whirlpool Gold just had the control board fail. After calling Whirlpool, local services and all national parts suppliers we were told each time the part is on back order until June. If this is Whirlpools way of generating new fridge sales, it does not work. No Whirlpool, Kenmore, Frigidaire or KitchenAid, all made by the same company will ever enter my home. The control board runs the fridge. Which executive thinks a family can live without a fridge for 4 months? What terrible service. GE always has parts and service. Go with GE everyone.

Bought this from Lowes in 2010 with the 12 yr extended warranty. Have not been able to keep it lit. Takes 4-10 days for repairman just to LOOK AT IT and then he usually has to order a new control valve, taking another 2-4 days (have had the control valve replace 3xs). This means, my husband has to get down at eye level to try to get it to light (hes 63) & if it doesnt light on the 40th try or the cramp in his hand stops him sooner, we have to heat water on the stove, carry it through the house to the bathtub, try to get the temp not too hot or too cool, then hope that our 70 yr old bodies can get down into the tub plus get back out without falling (showers are preferable). My husband bought The best hot water heater $ could buy at our local Lowes store. Because we are getting up there in years, we hoped that this would be the best answer by also getting the extended warranty. They have had numerous repairmen out to our house (6 or 7 last count)... two different men told my husband that they would only be here a couple of minutes knowing it was not going to light for them either. Time wasted. Patience gone. Still they wont replace it because if anyone can get it to light up again, no matter how long that may take, then theres no need to replace it! They have already put more money into parts, labor & repairs than it originally cost. I was told today by the ex. warranty representative that its not considered a lemon! So how do those LOWES/WHIRLPOOL people sleep at night????

To be fair to Whirlpool, I have contacted them but have not given them time to respond. I feel so strongly about this issue that I want to get the message about this company product out. About 2 years ago, we purchased a Whirlpool fridge, stove, and dishwasher. I have had so many problems with the stove (WFG540H0AS0) that it has pissed me off, actually. First, the knobs that control the stove top melted. MELTED! We had to replace them to the tune of $30.00 each and there are 5. Why would anyone use knobs that cannot withstand heat on a stove?! News flash, I cook on my stove. Therefore, there will be heat used. Second, the oven keeps shutting off in the middle of cooking my holiday meal. Of course, this made my turkey take much longer than usual. Today, it shut off in the middle of cupcakes. Third, the oven does ignite without turning it on and off multiple times. So we called the repair person who told us to replace the ignition switch for it. This helped for about one month. Then the problem started again. I just emailed Whirlpool and I will call them next business day. I am so disappointed with Whirlpool. I thought they had a good reputation for quality products.

If I could give no stars I would. I own the Whirlpool Cabrio, which I bought only 2 years ago. Im on my 3rd service call. They replaced my board after only 1 year of owning it and now 2years later its the same error message (F6E2), the board again. Besides this problem the machine is horrible! Every load has to be done on the deep water mode or else your clothes will come out with dry areas. Forget about darks - they come out with lint and soap residue all over them. So for darks you have to use extra rinse cycle but still the clothes come out with lint all over them. Laundry has turned into a nightmare for me. And the clothes arent clean. If I dont spray and scrub any stains, the clothes come out with the stain still on them. Dirty white socks come out dirty, even with bleachI dont use warm water on my clothes because it shrinks them and I dont put all of my clothes in the dryer because it shrinks them. So I am constantly using lint rolls, like crazy on all my darks. And even though the machine is very large I was told to never put a lot of laundry in it because nothing will get clean. So now I have to do more loads of wash. Doing laundry has turned into a job, a horrible job that takes hours. So now I have to use deep water, extra rinse and smaller loads so how is this energy efficient - its NOT, its the opposite of efficient. I am doing more wash and using more water. I use liquid HE detergent like they said. I clean my washer when it lights up to clean it. I dont know what else to do. I just called whirlpool about all of this and my second board being broke within 2 yrs and they dont stand by their products. I have to just keep getting it fixed through my extended warranty company. Thank goodness I bought an extended warranty.I would never ever buy anything whirlpool again! Dont buy this washer if its still available, it is the worst. Even if cabrio isnt available (which I dont see on their site) I still wouldnt buy whirlpool. They should replace my machine with a different one at this point. Not that I want another whirlpool but at least I would have a machine that works. This machine completely stopped working after the error code so I have no machine for 4 days now. I waiting for my extended warranty to get back to me and then I have to make an appointment for the appliance company to come and fix it. This is crazy. All these days and I cant do laundry. This is not acceptable!

Whirlpool Duet Sports washer purchased 11-08 was found defective by service technician due to improperly secured bolts on counterweight at factory. I contacted Whirlpool service and was informed that warranty will not cover any parts or labor. I ordered parts for repair. It will take at least 2 weeks until arrival and repair of item. Clothes washing now were taken to town for washing at additional expense. After repair, only 90 days of warranty was given by the service technician. The cost of $260 to repair item for a possible life cycle of only 90 more days seems ridiculous.

I love the way the clothes are clean when I wash them. I also love how well they are rung out when I get them out of the washer to be put into the dryer. The washing time isn’t too long either as compared to other washers I’ve used where it took almost an hour to wash and the clothes didn’t seem as clean.

We bought an oven built in from IKEA - Whirlpool. It didnt work from the beginning. We called for a technician, who comes in the next day, took the defective part and ordered a new one. Took two weeks to arrive. Now I just found out that I will have to wait another week for somebody to come and install the replaced part. I am very disappointed with their way to serve me as a client. I explained to them that itd be nice if the technician it will come at the first hour in the morning ex. 9 am so I can go back to work after that. Which is not possible. The tech is more important than you as a customer. The technician will give you a 2 hours windows to arrive and after that who knows how long it will take the repair. So far I have this build-in-oven in the kitchen just for design, is not useful I doubt that it will be working soon. The lady who called me from Whirlpool Canada was giving me theyre the option in the manner or take or leave it.To be honest, I regret buying this oven, so far I havent used. Wasted my time trying to get them to be more efficient, but got the message from them that I dont matter. Never been treated so wrong by somebody who is working in customer service. The first call it was coming from a company which is located in Maple Ridge, BC phone number 604-466-5597 and when I insisted on having the repair being done asap they hung up on me. I asked for supervisor or a manager, and they told me they are not allowed to give any of those on the phone... Buying this oven was a mistake, trying to deal with them another mistake. I dont recommend to anybody this oven or dealing with Whirlpool Canada.

As soon as we bought our new microwave, I saw what appeared to be hair on the door. I tried to scratch it off but I could not so I wondered if it was a crack but I could not feel it. As time went by, many other lines appeared but I could not feel them, just see them. After a couple of months, I noticed the first crack could be felt and then soon after that I could feel the other cracks. The first crack goes from the glass to the edge of the door and is wide open and the door edge kind of just hangs there. There are now about 20 cracks and the door will most likely fall apart soon. I called Whirlpool and they lied and said there have been no complaints at all about their doors. I read them some of the names here on this site having the same problem and the best they can do is offer to sell me a new door for $180. I told them that their product was defective and need to be recalled or something and he again tried to send me to the parts department to sell me a $180 door. I told him if that is how Whirlpool treats their customers, I would no longer buy anything from them.

We bought a Whirlpool oven in Costa Rica. Wanted a good oven from a reputable manufacturer. Oven has had numerous problems over the past 2 months. Local vendor is worthless and trying to run out guarantee time. Whirlpool U.S.A. says it will not help with problems for products sold outside US or Canada. Fair enough. THEN DO NOT SELL THE WHIRLPOOL BRAND WHERE YOU DO NOT SUPPORT YOUR PRODUCT.

This refrigerator well paid for itself. I had over 25 years and it was still in good working condition. I had to leave it behind. I moved to a place where fridge was already. I hated to leave it behind. ‘twas offered to Goodwill but they never answered the phone for it. I surely hope someone got it.

This product is JUNK!! We replaced out hot water tank 1-07-11. Worked good for almost 9 months. Then the pilot light keeps going out. We have replaced everything three times already. Now we cant get it lit for nothing. Its blinking 7 times!!! This should not be happening. When you call Whirlpool, you always get some smart ** rep trying to solve your problems over the phone, telling you what its doing. Excuse me, your not here with it, I am. I even had the plumber on the phone, he got so mad at them, he handed me my phone back and said he is not dealing with stupid. They have no clue what they are talking about!! Its crap that we have to pay $30 for them to express mail a part when its the middle of the winter and we have no hot water. Im at my wits end with this hot water tank. Im ready to sue their butts. Sounds like to me by reading all these reviews, a lot of people are having the same issue. We need to do something about this. They had a suite against them but not for my water tank. They were replacing the parts. Ive spent over $1000 from buying it new, having it installed and paying for repairs on the hunk of junk!!!What can we do??? We need to take a stand against Whirlpool. We need to exchange information and contact an attorney and make them pay!!

We purchased the Whirlpool double oven gas range from Lowes in July of 2014. The oven heat that boils out onto the stove top when you use either oven makes it difficult to handle the pots on the range top. The first time I used both ovens at the same time the plastic front to the control panel started to melt and the fumes were horrible. It was under warranty so Whirlpool replaced it with an identical panel that also melted when I used the top oven and range top at the same time. Its out of warranty so Whirlpool says its not their problem. From reading these other complaints it is obvious to me that customer satisfaction is not important to Whirlpool - just that profit margin. Build cheap - sell high should be their motto.

We purchased Whirlpool AquaLift oven from Lowes 10 months ago. Since then, I dread each time I use the oven because I end up cleaning it by scrubbing and using different products because AquaLift cleaning is a scam. I have arthritis in my joints especially my neck, so cleaning it by sticking my head inside is a nightmare for me. I will try to call the company and see what is going to happen. I read that someone is suing Whirlpool for this product so hopefully they will recall the product or refund us if we return it.

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.

Cleans average compared to previous dishwashers. Does not dry well even on high heat dry. Cycle takes about two hours and I have to run it during the day because it is too loud. The price was good, but I wish I would have bought a little higher grade.

It was obviously designed by someone who has never had to clean a refrigerator. There are grooves in the door gaskets seemingly making their sole purpose to collect crumbs and mold with no obvious way to keep them clean (No, Q-tips dont do it). A layer of ice forms below the basket in the freezer (bottom freezer) which, when it melts, soaks the kitchen floor. Ice must be chipped out at least every two weeks to avoid flooding.

I bought the WTW4815EW0 Whirlpool washer. Worse machine ever! It’s take forever to wash a load, there’s no way it’s efficient when it takes twice as long to wash one load. It doesn’t sense the water level correctly, Its noisy, and after only having it 3 years it crashed on me. I refuse to waste money fixing the piece of junk and when I go to purchase a new one it won’t be a Whirlpool.

I like the top and the stainless steel finish - its electric and so the inside is a pain to clean. Flat top - burners heat well/oven gets up to temp fast. Cleaning the outside isnt difficult, I use Bar Keepers Friend on the SS and Wegmans on the flat top - for the back black splash Mrs. Meyers - so its 3 products but its also 3 minutes. I live alone and so use is minimal as well. Im not sure Id like it in a busy house with kids.

These reviews re Whirlpool washer proves I can no longer trust Consumer review. This washer is junk. Does not clean, Takes over an hour to not clean your clothes. I have to add water to cover the clothes. They come out as dirty as they went in. Want an honest review? Check out the ones on Amazon.

Ive had a Whirlpool range for not even a year yet and the thing is on its third repair! First, the motherboard goes out twice. Then, a month after the second motherboard replacement, the broiler drawer handles melts off! ABT has been good at repairing it but seriously, I got the appliance last May! Now, Ive been waiting two months for some insulation piece on the handle. I think this product is a lemon and I am highly disappointed in this brand. I had called Whirlpool regarding this and they said their technicians would have to inspect the product and repair it. I trust them less to repair the stove than ABT!

17 month old Whirlpool duet washer door lock broke. ($300) repair! Had given my old (13 years) set to daughter when I moved. That set has never had a repair or problem! Why do they keep making things with more bells and whistles we dont need and so cheaply made? Frustrated, annoyed and becoming cynical in middle age.

I bought my Whirlpool water heater from Lowe’s in 2010 and now 2 years later, the pilot light keeps going out. When I tried to buy replacement parts from Lowe’s, they stock parts for other brands but no parts for the brand they sell. The water heater is junk and Lowe’s is no help. I will not buy from Lowe’s again.

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.

Bought brand new stove, had issues from day 1, called them after TWO different repair companies came looked at it and said it was a melon, Whirlpool wanted to send a third repair company. Started dealing with this in September, its now end of December and Im still waiting for replacement stove.

We purchased a Whirlpool refrigerator to match the other appliances in our kitchen. The unit was purchased in June of 2012. Two and a half years later, it quit making ice and would not maintain proper cooling temps. Not to mention the noise coming from the compressor. So we had a certified tech come out and he said that it was the sealed refrigeration system. He stated that he had seen this issue a lot with whirlpool refrigerators. He said that what they don’t tell you is that it is covered for 3 years but good luck with getting any satisfaction. The cost to fix it you ask? $700.00. Might as well just buy a new one. Took a shot in the dark and called Whirlpool customer service. Gave the girl my information and model number. I got the “Sorry, but your model number is not covered by the sealed refrigeration warranty.” Then I got the ole, “Is there anything else today?” Well, she got the wrong man on the phone this day. I asked her to give me a model number that is covered by the warranty and I will purchase that one. You could have heard a pin drop. I don’t guess she’s been asked that before. She starts to ramble and said, “Well, there are just so many, I could not possibly tell you. Some are and some aren’t.” (Remember that statement) You mean she can tell me that mine was not covered, but could not tell me which models were covered. Huh??? Long story short. I argued with her for an hour on the phone and she finally breaks down and admits that Whirlpool does not warranty the sealed systems on their refrigerators any longer because they are considered value brands. What are value brands you ask? I asked the same thing. I was informed that a value brand is of lower cost to draw people to buy the product. Remember in the movie Back to the Future when Doc Brown said he sold a nuclear weapon to the Libyans at a good price but it was just filled with pinball machine parts? Well, there you go. I get the supervisor on the phone and she has the I’m going to be strict with this customer voice. She basically blames me in the fact that I failed to purchase the extended warranty. You’re right, my fault. How dare I have the nerve to think that a one thousand dollar value Whirlpool refrigerator would last no further than two and a half years? My bad on that one lady. The end result; I was told that I could purchase a new Whirlpool refrigerator and be sure to get the extended warranty. Yeah, why don’t go practice falling down Whirlpool, I’ll be there in a minute. (That was sarcasm by the way).

7 months ago we had a Whirlpool dishwasher installed into our home. While away on vacation the piece inside malfunctioned and caused major damage as water filled the home. Whirlpool claims, that because it’s a part that they contract out to another company, they “Whirlpool” are not responsible! If you purchase a product from Whirlpool and they put their name on that product, then Whirlpool should stand by its product. Well... beware, you’re not going to compensate from Whirlpool! We urge you, make sure of whom the parts of the product your buying from belong to, before you buy it FIRST! Never again!

Model WTW4850OXQO. Purchased this washer in Nov. 2011. Two months ago the washer began making a loud grinding noise in the wash cycle, so loud it can be heard throughout the house. Called the dealer whose serviceman said it was the gearbox and it would need to be replaced. Cost of the gearbox $235.00 plus $165.00 service. Called Whirlpool in TN and was told that I didnt purchase their 1 yr warranty. What the hell is a 1 year warranty but me paying Whirlpool to fix their defective piece of crap in case it breaks in the 1st year. I owned a Kenmore that lasted 11 years, an RCA that lasted 12 years, and a Maytag that lasted 10 years. Never a problem til they died of old age. This piece of ** is breaking down after 3 1/2 years. NEVER buy Whirlpool! Also, the inside of the machine SMELLS. My wife has to use bleach or cleanser to get the smell out. Once again a company in the USA thats too big to care about its customers!

Bought all Whirlpool appliances for my home and the dishwasher doesnt work right and all that they can tell me is its not even 7 months old. They dont have any repair technician around where I live so Im on my own to get it fixed. So much for getting your moneys worth.

Got a simple error code E6 F2 on the display of my oven (only 8 years old). Called Whirlpool to schedule a repair. They told me there were no available dates for one of their techs to fix my unit. They referred me to 3 outside companies that wanted to charge me over $100 just to come out and take a look. One of the phone numbers to the companies they referred me to was a wrong number. I asked them to tell me what the error code means and they said they couldnt tell me with any degree of accuracy. (What use is an error code, then??!!) I checked all over the internet and different websites say it might be a control board (over $300 for the part) issue. But several techs also said that it is a crap shoot and could also be a Temperature Sensor. I called back Whirlpool to see if they could get me a deal on the part. But, guess what? They dont sell it anymore...in fact they dont even sell their own parts at all!! And, they transferred me to some outside company that refused to even give me part numbers, to avoid me shopping for a better deal (which I did end up finding on Amazon after number 6 below). I called back Whirlpool and after getting transferred around to 2-3 different people and wasting about an hour I finally got someone who finally wanted to just give me whatever decent service they could and they finally got me the part numbers of the 2 different control boards (Main Control Unit and Sister board that controls the locking mechanism, $367 and $140 respectively). Now I am faced with paying an Appliance Repair person over $500 for what seems to me is a BIG FAT LEMON of an appliance due to the sheer number of unsatisfied people that are having the same issue, have had it fixed, and had the error just return again. THUS.... WHIRLPOOL AND THEIR CUSTOMER SERVICE AND THEIR PRODUCTS JUST SUCK!! AND I WOULD NOT RECOMMEND THEM TO ANYONE! THE LEAST THEIR COMPANY COULD DO IS TRY TO HELP FIX THE PROBLEM, NOT EXACERBATE IT BY GIVING SHADY CUSTOMER SERVICE AND REFUSING TO HELP FIX THE PROBLEM!!!

Cabrio Washer mod# wtw6700yw1 - Washer and Dryer purchased 2011. Now washer will not complete entire wash cycle. Shut off after 3 mins lets all the water out. Now affects all levels of wash. Contact Whirlpool customer service. Sent repairman. Claims sensor board needs to be replaced. Costs $285.00 + $55.00 for labor + $79.00 service call total cost $419.00. Needless to say I declined the repair and now after reading all other complaints glad I did. This sounds like a money pit, just keep repairing and never being fix. Repairman suggested Speed Queen washer so now shopping around for new unit. Dryer so far still working.

Very dependable. Like the steam clean function. Love that it is front loading. Like that the machine has windows. The functions for towels is a plus. Time remaining convenient. Machine is very good looking.. A big plus is the choices of many different functions, many that I have not yet used, but are available too.

My dishwasher control board caught fire yesterday. Noxious fumes and black smoke with popping noises moments after starting it. Was glad we had not gone to bed and glad we were home when it happened. Would not shut off and the door was hot to touch. Had to turn off switch on wall.

The ice maker only makes enough ice for two small glasses. I wish Whirlpool would buy it back and let me buy a new side-by-side. I have to buy bags of ice because of this. I truly am very unhappy with this Whirlpool with the freezer at the bottom. For what I paid for it, this refrigerator is not worth the money. The model is G165DRXY07.

After the one-year warranty ran out, my wife ran the self-cleaning feature, which since Ive found is a well-documented problem in online forums. The oven overheats and blows out the thermostat, fuse and some other cylinder device, all in all a $600 repair. I am furious that both Whirlpool and Ikea (where we purchased the electric oven) keep completely silent on this issue, not bothering to tell homeowners to use this function at their own risk. Just wipe it out! The well known nature of this self-destruction and potential high cost of repair should be information given to consumers, but of course this would affect their sales numbers. BE WARNED!

Very pleased with my Whirlpool dishwasher. It is not the top of the line but does a great job of cleaning my dishes and is very quiet when running. Whirlpool appliances have been very good to me.

I purchased it new in July 2008 for $550, a single homeowner average 4-5 loads a week. First time it broke down, it was just inside the one-year limited warranty. It broke down again Sept. 2011, the basket separated from spinning mechanism. I learned that after $75+ missing day of work, repair tech quoted cost of repair $885 and a minimum of 10 days waiting for part to arrive.I called Whirlpool, the guy on the phone was nice but told me I was out of luck. Even if I had purchased the 3-year warranty, I would still be out of luck. The washer was manufactured in April 2008. What a piece of junk. Save your money and skip it. I wish I had. Aside: Whirlpool, whatever happened to standing behind your products? I used to think you were a quality brand. Im extremely disappointed and wont be purchasing any of your products in the future.

In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

Whirlpool works great. I need another large shelf space between 2 shelves. The refrigerator has a small one but the large one I prefer.

I purchased a Whirlpool (Cabrio) Washer on March 1 2018. I previously had a Roper top loader with an agitator that was 22 years old. I used that washer for that many years and washed clothes 6 out of the 7 days of the week. Probably at least 20 loads a week. I never had a problem with it getting my clothes wet & clean. It never left them dirtier after washing them than they were before washing them. I am so disappointed in this washer!!! I can see it will not do any good to complain to Whirlpool because apparently they dont care about their customers. They think theyre products are perfect when they are far from it. I plainly told the associate I wash clothes every day. Really dirt clothes. (My son is a mechanic). I need a good washer. I can wash them by hand better than this washer does. I am very thankful I have not paid the full price for this washer yet. I will be calling them to come pick it up when my next payment is due. I will be going to one of the local consignment or thrift stores and purchasing myself an old timey top loader washer with an agitator for $100 or less. Whirlpool I had high hopes with this product and would have been buying a dryer to match soon but I believe I will stick to my Roper products or anything other than Whirlpool.

My Whirlpool microwave broke. Im not sure how or why so today I purchased another 2 actually. Both were too big. The model I purchased is discontinued. I had to remove part of my Marble Backsplash - the turntable is tiny however mic is huge. Work on making microwave for smaller areas. Stick to get or Samsung for a nice size microwave not a Mongo mega oven above your oven.

I had a Whirlpool oven for 14 years. It worked great and the control board burned up during the cleaning cycle. I purchased a new whirlpool oven that did not have an exposed bottom heating element. It takes way too long to preheat and if during baking, you need to change the temperature, it starts preheating again and the displayed temperature is lower than the original temperature that was set at the beginning; and it takes too long for the oven to reach the new temperature. This appears to be the result of the bottom heating element being hidden. Heating and maintaining a consistent temperature is far more important than being able to clean the bottom of the oven especially when this is a self-cleaning oven.Updated on October 20, 2015: This is an update on my last review. I was cooking a cake at 350 degrees and when the designated time was up, I opened the door to check for doneness. The cake needed to cook a little longer, so I closed the door and the temperature immediately went to 300 degrees and started preheating again which of course caused the oven to get too hot for the cake I was baking. Who is designing these ovens??? Certainly not a person that cooks on a day-to-day basis. I will never buy a Whirlpool oven again.

We bought this washer from Sears with big hope. Within the first year, we had 14 service call covered by the warranty but required 2 to 3 weeks in doing without. Whirlpool replaced the washer at no charge but continued to have various issues over the years. The new one is the control module that Whirlpool knew was faulty but did not let their customers know. The control module went over the weekend but I repaired it myself and do not have any more issues. I literally went in and tightened all of the hardware, removed and install the pulleys, motors pumps and replaced a lot of keep components with better quality. Guess that year the CEO made only 20 million rather than 19 million. Being an American company I was disappointed by the consumer relations people but everything is a throw away nowadays. Will not buy a Maytag or Whirlpool product again. Where has American product pride gone?

Purchased 2 sets of the full sized refrigerator and freezer combo. First was 2005 and second was 2015, both new build homes. We had a few probs with 1st set but the 2nd has been a nightmare. Just like others we have lost time and food because of the constant problems. Avoid @ all costs!!!! Apparently they only care about lining their pockets and not the consumer.

I have front loader, Ive left the door open after washes, run cleaning cycle once a month, never had any issues, like with anything. If you take care and service it regularly it will last a lifetime.

Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.

I paid a lot of money for this because I thought it would be high quality and last for quite a while without problems. First of all, you HAVE to open the right door before the left door and then remember to ALWAYS close the left door first and then the right door. If you dont the doors dont close well and your refrigerator gets hot AND THERE IS NO BUZZER OR ALARM TO TELL YOU THE DOORS ARENT CLOSED. After 2 years the freezer repeatedly freezes up and then the refrigerator heats up. My repairman says the controls on this refrigerator are WAY odd and instead of just buying an inexpensive part (defrost timer for example for $50) he need to order the entire control for probably 3 time more. NOT WORTH THE MONEY OR TROUBLE. BUY ANYTHING OTHER THAN WHIRLPOOL GOLD.

I purchase almost four thousand dollars on WHIRLPOOL appliances this month. From: HOME DEPOT 114 FEDERAL RD DANBURY CT. Received the items a week and a half ago 9/15/18. I was told to exam item no scratches, dents etc. I did that and had them put in place. I didnt get a chance to use washer until the fourth day. At which time realized it didnt work. Went over to store and they gave me Whirlpool repair phone number. Called and was told they only repair Mon - Fri 8am-4pm. I work every day until 5pm and off weekends. Told Whirlpool repair just that. THEN I TOLD by girl I was speaking to (Whirlpool repair) I COULD JUST RETURN THE WASHER TO THE STORE (Home Depot) MYSELF. I WAS FIT TO BE TIED. I told her, What should I do? Carry it on my back? I have never been treated so poorly. I just moved here from Florida, started a new job. I cant take a day off to have the washer that should have worked fixed. I will never purchase anything else from Home Depot if this is how Im treated, and Whirlpool their customer service stinks!!! So now Im stuck with a washer that doesnt work and a company (Whirlpool) wont accommodate their customer. (Whats wrong with this picture???)

The dryer lint screen is located at the door base. This is placed incorrectly, in that if you have any lint on screen it attaches to wet clothes. The screen should be located at top of dryer for a less messy clean up process and away from your clothing.

The machine is two years old. It cost over $1,000 to buy. From the beginning, we have had mold issues with the machine. The entire house fills with the smell of rotten eggs every time we use it. The machine is used daily so it doesnt sit for long periods. Despite all the complaints online about their machines, Whirlpool refused to acknowledge that there is a design problem with the machine. They refused to make any repairs or buy the machine back and their only suggestion was to buy more chemicals from them to use to clean the machine. We have done this in the past to no avail. Oh, they did offer to send out a service company but on my dime. Whirlpool needs to be sued and I only wish that someone would start a class action suit against them. It really stinks when you try and do the right thing and buy American only to have the company not give a crap about their customers or the fact that their product is garbage. About 10 years ago, I had a Maytag front loader washing machine with the same problem. Maytag bought the machine back on a pro-rated basis, no problem, no question. Of course, Maytag is now owned by Whirlpool. Too bad they didnt adopt Maytags customer service policy. I cant wait for them to go out of business - something they deserve.

My husband purchased a Cabrio washer and dryer pair for Christmas 2010. I have faithfully used the affresh every month, and spent a fortune on it I might add. But for about the last year or so, no matter that the washer has been cleaned at times when the load is finished there is all kinds of black stuff in the tub and on the clothes. The tray under the detergent dispenser is all black and nasty and impossible to clean thoroughly. The black stuff will come through the holes in the tub as well. Water stands in the bleach dispenser at times, fabric softener does not all dispense, the LID is broken and has been but I cannot afford over 200.00 for a LID and about 100.00 to have repairman to put it on. We do not have heavily soiled clothes that would create excessive dirt, never have had and we are now retired so we surely dont now. Bottom line, I thought maybe this would be the last washer I would need but I hate it. It is only 5 years old but I am stuck as I cannot afford a new one now. Factory rep says if it is cleaned as it should be, I should not be having this problem. Not true, it has been cleaned as recommended!!!

I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.

We bought a new refrigerator when we bought our house in Dec. 2008. On the third of July 2015 my Whirlpool Gold stopped being cold. In fact it was a bit warm. Had a repairman out here today. Warranty expired and the compressor has failed. Wow! Im not happy.

Worst washing machine ever, I should’ve kept my 12-year-old washer that leaked, it worked better and actually washed my clothes... This washer, the Cabrio 5.3 leaves clothes DIRTY, can’t use fabric softener because it doesn’t wash it out even with the extra rinse and deep water wash, leaves white ** on everything!!! I have to wash everything TWICE! I hate this washer! I hate Whirlpool! Piece of **, I want my money back or I want a different washer that actually works as it should! Wasted money on this piece of **! BUYER BEWARE. DO NOT BUY!!! Bought from Best Buy and boy did they sell it to me, told me it was the best washer out and will save me money! SMH.

I purchased Whirlpool washer in 12/2011. Immediately, I noticed the noise and called service. It was a whistling noise. The clerk told me nothing was in the manual and it would cost $65 to have a tech come out. He advised me to wait until it was louder and more consistent. I called again when it was. Gear case was replaced on 5/2/2012 five months after purchasing the machine. I called Whirlpool again in 5/2013 - same problem. I was told the diagnostic call would be $95, labor which is extended for a major job is $85 and the part would be $290. It would cost $470 to repair as the gear case was guaranteed for only three months. This machine is a lemon since the gear case is now shot again prior to the machine being 1-1/2 yrs. old. I called Whirlpool and spoke to Amy (Esc. Sup.) who advised they would replace the part only. The appointment was scheduled; the tech came, did diagnostics reading a manual and said the gear case is shot. I inquired, Well, you are going to fix it today right? The reply was, Oh no, it has to be ordered and its a two-man job. When I arranged for this appointment, this was clearly explained and what I was expecting, two men and the part to be replaced with them. Now its a five-day wait to get the part and then a scheduling issue when they could do it. This machine is a lemon and Id like to have the machine replaced or my money refunded. This is a runaround, scheduling the appointment and having someone show up with the manual and having no parts and not knowing that it was the part which broke again from previously being replaced.

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that theyd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA. Two weeks later the parts were expedited, after I called again crying, and a tech came out again to fix the flooding. Two weeks ago the fan started to make a very loud noise and the internal temperature started to fluctuate and finally settled between 55-60+. Everything was ruined, again. This refrigerator is defective. Whirlpools customer service is deplorable. DO NOT BUY ANYTHING FROM WHIRLPOOL!!! They dont care that they make and sell defective crap. They dont care about how much money and time youve lost because of their defective merchandise. You have to have a service repair person come out at least 3 times before theyll even consider a replacement unless the repair tech considers it unrepairable even if it never really works or if the parts take weeks to be delivered. They DONT CARE about anything. Worst part is that I have no power or recourse. No one will help me. I was told today by the Sears Customer Relations to hire a lawyer. :( This is so wrong.

We came home from work and all was well. About an hour later, there was a strong burning smell in the kitchen, like wires burning. Sourced it to our refrigerator. Brought our grandson upstairs to the second floor apartment to get him away from the smell and possible smoke and/or fire. This unit has been repaired several times but not recently. After reading all the same reviews on this problem, we are definitely concerned that a fire may arise. Unfortunately we may wind up buying another, very expensive, refrigerator in the very near future but it will definitely not be a Whirlpool. I wish I could give Whirlpool a ZERO star because that is even too good for this company.