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Buy Whirlpool Washer OBX WTW5010LW
Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Water Faucet - White
Find big savings on Whirlpool Washer(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Prewash clothes right inside this top load washer using a built-in washing machine faucet to help remove loose soils or select the washing machine Presoak Option to soak and wash in one cycle. Once you choose a cycle, the washer impeller works to drive clothes from the outer rim to the center for the deepest clean.
Manufacturer: Whirlpool
MODEL: OBX WTW5010LW
MSRP: $764.99
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Buy Whirlpool Washer OBX WTW5010LW
My dishwasher is really a simple basic dishwasher. It is efficient and does a good job of cleaning. You can put many items in the top and bottom and the utensil basket can be moved for better cleaning or more room. If I had one complaint that would be that it is a bit too loud but other than that it is wonderful.
Our 4-year old Whirlpool microwave suddenly stopped heating. We thought that we forgot to push something so we tried again to start it. This time, it started to spark. We bought a new microwave oven and foolishly bought another over the range Whirlpool microwave. This was about 1 1/2 years ago. The second Whirlpool microwave oven stopped heating as well. F7 came up on the controls which meant that the magnetron failed in this second microwave as well. We called Whirlpool and they said they would only repair it if we paid for the repair which would have cost almost as much as a new microwave and maybe more if other parts were involved. Next, last year, 2012, the pump on our Whirlpool dishwasher broke and once again, it was too expensive to repair it. We had to buy another dishwasher so we bought a Maytag, not knowing that they were made by Whirlpool. I guess we will have to wait until that guarantee is up before that also breaks. Also, last year, our Whirlpool washer pump broke and that cost us a few hundred dollars to repair.From the complaints that I am reading from people about their Whirlpool appliances, it is seems that their products are made to last just until the warranties expire. We should start a class action against Whirlpool. On many sites, I have read numerous complaints about Whirlpool products, the majority about the magnetrons in their microwave ovens breaking during and shortly after guarantees run out. They should not be allowed to get away with this. BBB, Consumer Affairs, where are you? To the many of you who have been burned by Whirlpool, I hope you have contacted the BBB and Consumer Affairs and maybe even the Attorney Generals office in your home state.
Purchased the Whirlpool Cabrio washer January 2010. Purchased the extended 2 year warranty from Lowes. After about a year I noticed around the bleach dispenser it was starting to rust. Over some time it worsened and grew bigger around all sides. I was unhappy about it, but thought it was just cosmetic and didnt pursue the issue. Now it must be on the inside and has started putting yellow spots on all of our clothes. It was only a towel or two at first and now it is on everything. I called Whirlpool and Lowes customer service center and they are just sorry and will not do anything. Lowes warranty does not cover any rust whatsoever although I cant find that stated on the warranty papers. I will never buy another Whirlpool product, ever. $600 for a washer and $70 for an extended plan to last on 3 years. I know people who have washers for 10 or 15 years. Im so disappointed.
I purchased the Cabrio washer during the black Friday sale. The washer was a pretty slate gray. I loved the color and the fact it was a Whirlpool, which I thought meant quality. It was expensive but we were updating our appliances as our 10 year plus washer needed replacing. Big mistake. This washer is terrible. It keeps me stressed. There is not enough water to clean the clothes, my husbands white underwear is always dingy and dirty looking. The sheets are dirty and smells. I try putting bleach on whites before washing and the whites still come out with underarm stains. I tried all the recommendations to no avail. This machine is awful. This was a big financial mistake. As soon as I am able this machine is gone. Will go back to the agitator in the middle, and NOT a Whirlpool. I DO NOT recommend this machine unless you want something pretty because this is NOT a washing machine.
I bought model N40S61-403 gas water heater. I had it installed, and then I came to find out that you cannot common vent with another power vented unit. I contacted Whirlpool 3 times, and got no help, other then it was hooked up wrong. The issue I have is that the water heater’s pilot light puffs out when the furnace kicks on. These 2 items are common vented, in the installation guide. It does not say anything about common venting until page 11, and even then, it is not in bold or highlighted letters. Now the unit’s pilot light is going out without the furnace kicking on. Once again, I got no satisfaction from Whirlpool, other than it was hooked up wrong. I realize that I am the one who is ultimately responsible. Hopefully, they put something on the box, or earlier in the guide to warn novices, such as myself. As for Whirlpool, that will be the last product of theirs that I put in my home, and as soon as possible, I will be removing 3 other appliances during a kitchen remodel, and will replace them with a different brand.
We have had this washer for a little over three years. We are a family of 2 so it gets only light use. The agitator stopped working and the repair was going to be $370! The repair person suggested we contact the manufacturer but they refused to even pay a portion of the repair. Goodbye Whirlpool! And yes, it left white streaks on our clothes as well.
Pulled a track home water heater out to replace with a Whirlpool 12 year smart heater. Well within 4 years with tank flush every year the water coming out of my hot water tap looks like mud. We have whole house water filters and when you drain the sink there is a layer of rust. I called and asked them what I should do and they told me to flush it with apple vinegar. Did this but a week later it was back. Called again and was told to do it three times with apple vinegar. There was nothing about this in the care manual about apple vinegar. I will never buy Whirlpool again NEVER!
Had unit about 4 yrs. No problem with unit, work great. Easy to clean, stand up to every day use, heat dishes and popcorn three level no issues, heat dishes, defrost items, cook food at several levels.
Whirlpool Cabrio Washer and dryer. Bought the Cabrio Washer. Worked great for 26 months. Had to throw it away. Main motherboard went. Not worth fixing. Called Whirlpool. They offered a $340.00 service contract only. Piece of garbage. Do yourself a favor. Do not go by looks. Its junk.
I bought this fridge 2 years ago. I had multiple repairs already. Now the side panel makes noise when you shut the door. Repairman told me it is the foam separating from the side panel. There is nothing that can be done. I also have extended warranty.
I bought a Whirlpool Duet Washer and Dryer in September 2013 and washer is already broken. It leaks out the front of the front loading door (yes, I clean it as advised, including leaving door open to air dry etc). I am a retired senior citizen and my wife and I spend 6 months of the year in Florida so the washer has barely been used since we are barely home and its not like we are trying to wash load after load of heavily soiled items daily. I would not recommend this product at all!! The repair people said it would cost approximately $300 to fix and offered a plan to fix it for $350 with a 1 year warranty. Why should I bother to do either if I will have to do same after 1 year? This machine is barely used and broke?! The customer service people were not helpful and seemed only interested selling me the repair plan to fix what should not need fixing. So, to recap - I bought the machine in 9/13 then went to Florida from 10/13 to 4/14 (so it was used 1 month). Then, it was used from 4/14 until 10/14 (6 months). I returned from Florida this year in April 2015 and it started leaking in June 2015 (2 months). So, my machine has been used for a grand total of 9 months and it is already broken!!! Stay far away. Whirlpool should come and replace this machine for us for free if they care anything about customer service and senior citizens but clearly they do not. In Florida we have an old Sears Kenmore machine that has lasted for over 20 years!!
We purchased this washer in April two years ago. I have had service people out twice to replace the lid. Tonight, my husband comes into the kitchen with chunks of something that I could not readily identify. He tells me the entire frame holding the light has rusted out and that the light is hanging into the tub! I followed him into our air conditioned interior laundry room and placed my hand under the rim. It’s filled with rust and the light is dangling down into the tub!
Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.
We had a Whirlpool washing machine 650s, fully automatic on 28.07.2011 at M/s. Next Showroom Reference bill number 910, Sr no INF **. We had attended, 2 times, a problem with the digital board. After advice from your Whirlpool service person, we had fixed it cutout (make whirlpool), but now, its the same fault with the digital board. Kindly take further action regarding this same problem and sort this out immediately without any further reminder.
I have used my Maytag washing machine weekly for the last 11 years... Never a problem. Just a well made, basic machine to wash clothes thoroughly. It does not have all the bells and whistles some of the newer models have, but it is a washing machine, not a video game.
My new fridge is leaking large amounts of water on the floor, but it is not from the ice maker, as it is not hooked up. I have a Whirlpool refrigerator, model number GB2FHDXWS04, purchased in August of 2010. It was with good faith that I chose what I thought was a high-quality product, as well as, it was chosen because it was made in the USA and would be supporting US families, not China.Within one year, just as soon as the one-year warranty expired it began leaking water daily, all over my wooden kitchen floor, causing the floor boards to begin buckling. It is not from the ice maker, as it is not hooked up. Not only is my floor being ruined, but my one-year old refrigerator is not working up to standards, for which I chose the Whirlpool brand. My refrigerator has been maintained and operated by all instructions provided for this product.I assume that this company no longer wants to be in good standing with its customers, and refuses to make good on a major problem, for which a large amount of money was spent on a high quality serviceable item, by paying for the repair or replacement of obviously defective parts, or by the replacement of the entire refrigerator.
I always seem to get Whirlpool washers. They are dependable but when they break down theyre down and usually its better to replace than to fix it....I would rather have a Samsung product because theyre more modern and have better styles to them.
Two water heaters three yrs old that went kaput. Thankfully, they are under warranty. However, the tech that I called out said that his company doesnt work on Whirlpool because they are junky and they try to blame the tech if something doesnt work. I called to get new part, and of course now, I get to pay for labor. The lady on the phone actually suggested that I hire an electrician and replace a breaker instead of receiving parts for Whirlpool. Unbelievable. Needless to say, I echo all of the same concerns as the other posts. Im done with Whirlpool.
Brand new box so I bought some meat and placed it in the freezer. Kept it cold or partly frozen but never froze solid. Every time it went into defrost so did the meat. Found meat juice running out of freezer. Called serviceman out 5 times. He told me every time it was fixed. Finally, after 3 months it was fixed. I had to throw out all my meat but of course Whirlpool would never cover any replacements. I will never buy a Whirlpool refrigerator again. If they dont have a Q.C. Dept better than that and sell seconds as first I couldnt trust the company the next time. So sad!
We bought this unit (Whirlpool fridge #WRF555SDF201) in November 2016. Was so excited! The fridge looks great, love the French doors, and the freezer. Its the ice maker! It spews crushed ice all over every time it is used. Its like the setting is stuck in-between crushed and cubed. Every time it is used ice goes on floor and I have to clean it up. If a small child uses it they get ice in their face and down their shirts. I have been told from Whirlpool and Lowes that it is in the design and they will not even try to fix it. They will definitely not replace it. Lowes claims they know about the way Whirlpool designs their ice makers and that they mention it to prospective buyers, but I know they did not tell me of this design flaw in the product before we bought it. I now simply have to deal with it. It is less than a year old and I burn with disappointment every time I use the ice maker. I am even more disappointed in the lack of concern for me, the customer. We bought 6 Whirlpool appliances at the same time from Lowes about 6 months ago. It will take awhile but they will NOT be replace with Whirlpool or purchased at Lowes.
I feel that at the end of the day I do owe Whirlpool a good feedback. Our top load washer stopped rinsing so I checked the clutch, agitator dogs and coupler which all looked brand new. So I thought Id take the trans apart and after pulling the plastic agitator out I noticed the tub had completely rusted in half! The tub dropped down about an inch. The agitator would spin but the tub just sat there. Now came the difficult part. I told them I was quite sure about my diagnostic that it needed a new tub and told them I could send them a video (I even posted a video on Facebook and Twitter). But they said they would have to send a man out at $180 to make sure! After several days of back and forth conversations, someone at Whirlpool finally saw the video and agreed to send us a new tub. I havent gotten it yet but have heard through the grapevine that these tubs were supposed to be replaced if rusted because of the quality of metal used? So other than pulling a few teeth and needing to replace the tub, our washer has been a pretty good machine.
I have a Whirlpool top-loading washing machine model 3LA5580XSW3. The timer switch is not working and I have been told that spares are not available. Is this true? Everything else works well. Please advise as I really need a new timer.
The one star is just for the oven, which is still working. I have a microwave and oven combo and the microwave is used occasionally for popcorn or to reheat the food. Soon, it stopped warming up. I called the service, which is one of the worse experiences I ever had, and was fixed.Soon after, the same part got broken. But I ran out of the warranty. I bought the extended warranty and all the problems started. I was told by one of the Whirlpool representatives that before my warranty will become effective, I have to fix my microwave on my own expense. But in the Whirlpool terms and conditions, it stated clearly that they do not cover if the repairs are made by anyone other than a participating service provider or those recommended.I decided to cancel the warranty after paying the first rate but before it become effective. I fixed the microwave on my own expense with a different repair service, since the one that was recommended by Whirlpool charged almost a half of the amount as I paid for the whole unit.Within the month, the some part got broken again. I called Whirlpool to find out if this is a manufacture problem and is listed as recall. However, Whirlpool did not respond.
Hello, Here is our story. We bought this refrigerator Whirlpool - 26.2 Cu. Ft. 4-Door French Door Refrigerator through a local reputable retailer. After 16 months we started to have problems with ice melting in the ice bin. We continued to have problems related to cooling/freezing within the refrigerator to the point where almost all the major parts were replaced. The good news is the dealer negotiated with Whirlpool to have all repair costs covered after the first visit. I asked about just getting us a new refrigerator and was told Whirlpool requires a part to be replaced 3 (THREE) TIMES before consideration.In summary, the refrigerator could not be fixed and was condemned in agreement with both Whirlpool and the Dealer. Here is the interesting news - since the refrigerator was out of warranty (12 months and now we are at 18 months), they are requiring we pay $600+ for the replacement. Buyer beware - either pay for the extended warranty or risk having to be inconvenienced by having your refrigerator unavailable for days or in our case, weeks!
I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.They then sent yet another authorized repair person from a different repair company and yet again the tech person said it is working the way it is supposed to. IT IS NOT WORKING THE WAY IT WORKED WHEN I PURCHASED IT AND THE WAY IT WORKED FOR 9 MONTHS. When I called customer disservice they kept repeating, our tech people say it is working the way it is supposed to. Then they tried to tell me it was the ground water. I want to know how many others out here have had the same problem. I really feel this is a defective machine and I want my money back or I want compensation and an acknowledgement that there is a problem with their crappy machine.
Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.
Ive had this microwave for about a year and a half. Like some others I get the door sign frequently. I open the door and cant turn it on until the light goes on, which can take a minute to two. I have NEVER had problems with any microwave other than this one. I had a problem with the Whirlpool refrigerator too, which was fortunately still under warranty. I bought the fridge, oven and microwave as a deal. Trust me, there is no deal here. I will never buy this brand again. Lesson learned. Given other reviews, I might just buy another brand of microwave. Worth not having the hassle.
Whirlpool Cabrio - What a nightmare. One year in… from the beginning the washer completes a cycle without attention. It gets stuck in a rinse cycle and eventually stops with an FF error display. Because of this it wastes HUGE quantities of water and takes far too long to actually wash clothes. It is so frustrating. We will buy a new Bosch and THROW this way. We cant even pass it on to our grandchildren.
I’ve had the dishwasher for at least 3 yrs. if not longer. I have a long history with Whirlpool products and so far I haven’t had any problems with my past purchases. They normally wear out from age because if you take care of it normally they last for years.
I purchased this monster in 2012 and after six years of enduring not enough water to actually wash the clothes for years, now the bearings have gone out making it sound like a jet engine is in my family room when it spins. After researching the bearing issue, I find it will cost $250 to $300 to have them replaced. Its also a common problem in this model even when the washer isnt at all worn out and old. That combined with the fact that my clothes dont smell clean and some blankets come out not even wet at all, Im done. I wont ever buy a water efficient washer again. Churning the dirty underwear around with a few cups of water isnt acceptable. NOTE: The bearings left months after the extended warranty expired. Just like clockwork. I purchased a much cheaper - center agitator - washer with a deep water option available. It was half the price of this top of the line Whirlpool Cabrio Washer.
Purchased a Jenn-Air single wall oven model JJW2427WS after seeing it displayed in an appliance store. Oven was installed as directed. Upon viewing the panel, I discovered that it does not light up. You cannot read the function or numbers, never mind start and cancel without a flashlight. I have been a Jenn-Air customer for over 20 years. This is the first time I have been disappointed. Also, has this model been discontinued or recalled?I wrote to the CEO of Whirlpool and explained my problem. I was told that this is not a functional problem, but perhaps a design dissatisfaction. I cannot believe that there are other consumers who are not having difficulty using their appliance without additional lighting in their kitchens.
Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.
I have a lower end 4 burner model but I love it. Both power burns are in the front (I would change that) and electronic ignition. The oven temp is true and heats up quickly, I bake upwards of 700 cookies at Christmas time. Even being a lower end model it works great and I use it everyday. I think it is more energy efficient than the model that I replaced, which I replaced in order to have the electronic ignition. I would recommend this Whirlpool Range!
I have a pretty small refrigerator since I live in a condo. It has lasted me about 4 years and is still running very well. It is very easy to clean. I dont buy a whole lot of food at one time. The size is big enough to hold what I buy every week. The appearance is decent. Only two people use it every day. I havent had any problems with the refrigerator in the four years I have had it. I get frustrated sometimes when opening up the bottom storage container. If I pull it out too far, it falls to the floor. This happens especially when the container is full of fruits and vegetables. I guess bottom storage container was designed that way for easy removal to be cleaned. I really like the adjustable shelves. I can adjust them perfectly to store food containers and jugs of milk and other drinks. I like the door shelves in the freezer compartment. It is great for small packages of vegetables.
We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.
We purchased a Whirlpool side by side refrigerator from a local appliance store in December, 2018. We immediately noticed a loud humming noise coming from the refrigerator when the motor is running, which is a lot. We can hear it from our bedroom on the other side of the house. The store replaced the motor and the fan, but the constant irritating humming continues. The store called Whirlpool for advice, and were told that side by side refrigerators are louder. They also said that since it is working there is nothing they can do. We had a Kenmore side by side in the very same spot for over eight years. Never noticed when it was running. We will never buy another Whirlpool product again!
I bought a Whirlpool front loading washing machine 5 years ago, which has given me constant trouble. The computer on the machine is not working. When it is fixed, the machines makes extremely loud grinding noises and frequently the spinner does not work properly, leaving you with heavy sodden wet clothes. Whirlpools guarantee is very limited and customer service is unhelpful except to apologize for your horrible experience. You will have to pay for a technician to diagnose the problem. I will have to replace this costly machine after just 5 years of unreliable service. I would never buy a Whirlpool product again.
We bought a 20.5 cubic ft Whirlpool refrigerator. 2 months later it started cutting off, and on in a constant repeated cycle then run normal for a while. We had 2 Whirlpool repair appointments. The first guy said he couldnt come fix it unless it was acting up while he was here which was a intermittent issue. Refrigerators dont perform on cue. The 2nd guy came out after the first guy messed around long enough for the warranty to expire. We went ahead, and replaced the startup relay (most common problem). He replaced the control board, and wire harness. He said if that didnt fix it he didnt know what else to do. 2 hours after he left the fridge was right back to doing the same thing. He failed to report back to Whirlpool that the fridge couldnt be repaired. We contacted customer service, and their resolution was to get another repairman to come out, and replace the control board which had already been replaced. In the end they bailed on us, and left us stuck with a broke refrigerator, and we had to buy a new one ourselves. I might add it was not a Whirlpool. They spent $471 trying to fix a broken fridge, and wanted to send another repairman (another $100) to fix a $629 refrigerator how does that make any sense. It was a very disappointing experience, and Whirlpool should be ashamed.
I have purchased in the past all Whirlpool appliances all at the same time. Washer, dryer, dishwasher, refrigerator, stove, microwave and I have had issues with every product after the first year, from plastic parts failing. That should have been made out of metal, to motherboard replacement. I work Hard for my Money, and when I need to buy a new appliance, I want truth in advertisement of what I am spending MY MONEY on. I would like a product that is built to last!!! If whirlpool cannot offer this we need to COMPLAIN all over the Internet until whirlpool changes their design and uses better parts for their products. I as a consumer deserve this.
We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.
I bought a brand new Whirlpool washer and dryer. The Whirlpool Cabrio washer does not clean my clothes no matter what size load you have. I have tried every combination possible to get my clothes clean and 95% of the time there are clothes that don’t even get wet let alone clean! I have only owned this washer since July 22, 2018 and am now willing to give it away - that’s how upset and displeased I am with it! If you read reviews, stay away from this model - not good!
Bought a Whirlpool Cabrio Washer, which I see has MANY complaints. I had a problem with the F1 issue during the first year. Same issue and I was also told Whirlpool knows it was bad design yet they refuse to help the consumer in anyway. Maybe 50% a new WP washer. Upon my call they will fix it for 389.00 and give a 1 year warranty again. Im no longer confident in WP products.
Bought a Whirlpool Gold stainless steel refrigerator and the thermostat didnt work after a couple months of use. Lost all the product in the refrigerator and freezer and whirlpool would not compensate us. They did pay for the $29 part because it was under warranty but still think it was completely their fault for putting a defective thermostat in it. Last night the relay on the circuit breaker stopped working and I again lost all my refrigerated food overnight. This time it is not under warranty because the warranty was only good for one year. So, I just paid $314.03 to have it repaired. So angry that I spent so much money on 4 Whirlpool Gold products when I remodeled my kitchen.
Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!
we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.
I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.
I purchased a brand new fridge in July of 2014 (model wrf990slam00) hoping refrigeration repairs were now behind me. They were not. The ice machine did not work from day one and they knew it was defective when I called so they had someone come out to replace it. Just over a year later it is not working again and my freezer will not freeze either. They tell me I am now out of warranty and any repairs going forward will be out of pocket. Congratulations Whirlpool. You make products that last a whole year. Do not buy Whirlpool. They could care less about you or the quality of their products.
We have had a Whirlpool hot water heater for 6 years and 14 days. Note the 14 days. It has been nothing but trouble and we have called the company repeatedly for help. It finally stopped working altogether 14 days after the warranty ran out. Thank you Whirlpool for nothing! It had a filter on the bottom of the heater that constantly had to be cleaned which was next to impossible. We had to buy a special brush to try to reach it. My husband had to take it apart several times a year and clean it to keep it running. Whirlpool should have replaced it within the first year but instead offered many suggestions about cleaning and etc. so they would not have to replace. Today it is out of my house for good and I would advise anyone reading this to beware! Horrible product!!!
Clothes never feel clean, feel gritty and linty. See grit in dryer lint container all times after drying clothes. Always use extra rinse to no avail. Worst machine I have ever used in my 82 years. Now itching all over my body.
This thing absolutely is total junk. It doesnt clean at all. I have to wash my sons sweaty uniform 3 times because the first two wash didnt clean it. A tub and washboard cleans better than this unit. A 600+ washer should clean the basic stuff. I remove clothes after it was finished and some of the clothes have dry spots where the water couldnt make it to. What kind of washer leaves clothes dry?I wish I came across this site when I was at the store. I did a search and the manufacture website and retail gave it positive reviews. I pretty sure the Whirlpool is paying people to write positive reviews. Technicians have come and gone telling me that there isnt anything wrong with it. That their diagnostic isnt detecting anything. Well when I call them again I will have the tech wait while I wash my sons sweaty uniform and then they can smell it after it goes through the wash. Im going call out a service tech until it works as advertise or they replace it. If I have to call them out once a week. That is what I will do.
We are so disappointed in the purchase of this machine! It doesnt put enough water in the machine to clean the clothes, and the spin cycle has continuously gotten louder and louder to the point I think its going to explode when it spins! Is there any recourse we have or any recalls on this machine?? Thank you for your help!!!
I love my stove and all of its features. My stove is easy to clean and I Love the self cleaning oven. I have a flat top so that helps when it comes to cleaning, not to mention it makes cooking a breeze. I love all the push buttons and how smart my stove is. I highly recommend my Whirlpool to anyone looking for a great appliance.
My microwave came with my house. I didnt choose it but it has been a great brand. I love the preset timers for defrosting & for popcorn. Its big enough to handle an 8x8 pan which was important to me. The turntable could be more stable. My model is a built in over the oven option. Black & digital. It has lots of preset options & is pretty user friendly. I like the size & it is super quiet.
Whirlpool Cambridge Model #WTW7300DW0 - Someone needs to help us consumers with this wash machine purchase being refund our money back from Whirlpool. It literally eats my clothes. I have 23 shirts that have pin holes in them and 1 shirt with large holes in it. I also have a ruined comforter and blanket. The comforter has soap stains everywhere which dont come out so its not cleaning the clothes, the blanket (which Ive had for over 30 years) was frayed one side, seam torn off - the piece never came out of the wash machine. I have pictures attached of the damaged. Its suppose to be Water Efficient - thats a joke! I do 1 set of king sheets. It runs for an hour and 20 minutes and fills water to the rim of the washer and does this twice. Id like them to pay for my water bills! Oh they came to service it only to tell me I was putting the clothes in wrong. The service company said I had to put the clothes against the sides and leave the middle open. They told me there was nothing wrong but consumer error. Well I did clothes today and aligned them like the service company said - 4 more shirts were ruined. Called Whirlpool today. They said they were sending someone else out to fix the problem and said, Unfortunately, we dont pay for damaged goods. Well from all the reviews I read Whirlpool needs to suck it up and recall this piece of crap they call a wash machine. Did I mention its only 1 year old, yea this is horrible!
I had the Whirlpool side by side GSC25C4EYW00 less than a year. The vegetable bin - 2nd from the bottom - front panel broke off. No wonder, there are 2 tabs holding it to the rest of the bin. Its cheap, brittle plastic. Come on, Whirlpool, you have to do better. What a disappointment. Dont buy one.
Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldnt that be something they advise as part of the checklist talking points.Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didnt even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldnt shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I dont know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.
I bought the Whirlpool gas water heater less than 1 year ago from Home Depot. It does not work. The pilot light will not spark to ignite the gas. Customer service is never available when you call, you get a message machine. Going forward, I will never buy a Whirlpool product and I will recommend friends and family to boycott Whirlpool. The 6-year warranty is worthless. You cant rely on the warranty. You cant rely on the water heater. You cant rely on Whirlpool to stand behind their product. The water heater is junk.
I purchased my Whirlpool Cabrio H2Low from Sears 6 years ago. After numerous problems with clothes not getting clean (soap spots, stain transfers, etc) I learned the only setting I could use that actually cleaned was bulky with an extra rinse (so much for the energy efficiency). My first major repair was in the first year. Weve since had 3 more and the darn thing died again this morning. First the motherboard died and needed replacement, the drain pump failed, the door lock failed, and twice now it stopped spinning. At first I thought maybe I was just unlucky and bought a defective machine but repair sites are filled with reports of similar problems with these machines. I will never buy another Whirlpool product again.
Atlanta Gas Light Company showed up at my door Saturday Jan 16, 2016 citing they needed to do maintenance on our meter. 20 minutes later, he came in and said we had a leak. He checked all of the furnaces and water heater, then zeroed in on my brand new Whirlpool Range (purchased 11/11/15) indicating it had a faulty control valve. This faulty and dangerous range was sold to me by Lowes and manufactured by Whirlpool and we had unknowingly been living with a gas leak for 2 1/2 months! Its notable that Atlanta Gas Light sends our contractors only every 3 years to test for gas leaks. I shudder to think what would have happened had they not done this. Ill never buy another Whirlpool anything. Model Number: WFG320M0BB0.
Whirlpool wrf560seyw00 refrigerator plastic tasting water - Purchased 22 months ago. Did not think a warranty was necessary. Even if I had a warranty, they say they wouldnt have paid on the claim. I called Whirlpool asking for a one time goodwill policy adjustment considering Ive outfitted my home in all new Maytag/Whirlpool appliances over the past 3 years. In a nutshell, their plastic water lines to the dispenser in my fridge are deteriorating. There are plastic floaters and a horrible plastic smell and taste. You cannot drink it. First, they blame the filter mixing with the chlorine from my city water (go ahead and laugh... because thats just nuts) and when I told them I removed the filter two weeks ago and there are floaters in the water, they said my water still was to blame. Heres a thought... Dont use cheap plastic lines when you sell someone an expensive appliance! Is it really that difficult to offer a quality product? This is a smaller three-door unit (French on top w/ bottom freezer). There is no water holding tank because its small and we have a copper supply line. My neighbors dont have trouble with theirs either. I may be female but Im not an idiot. Maytag/Whirlpool corporation has lost a loyal 20 plus year customer.
Bought this side by side, Whirlpool with ice maker and water dispenser in April 2013 at Home Depot. From the beginning, we have NEVER been able to get any chilled water out of the refrigerator. Sometimes the water is even warmer than the water out of the tap. Repeated attempts to fix and now Whirlpool tech Tom, told repairman, sorry this is normal, no refrigerator can guarantee temp of water.” Ive NEVER had a refrigerator with a water dispenser not chill the water much less, come out WARMER! HORRIBLE DESIGN & BAD COMPANY POLICY! Will NEVER buy another Whirlpool product!!! Now its dripping water inside fridge! Model #: WSF26C2EXW01 Ser#: HR30821156
I had purchased fully automatic top loaded WHIRLPOOL WM 360 BW PRO-HS 9.5 on 08/05/2019. I had purchased the above machine after going through the various claims made on the website. However, I regret to say that since installation I find that the performance of the machine is not up to my satisfaction. Even after two visits by the engineer, the following issues remain:(i) The machine makes lot of noise in the initial stage.(ii) Though the timer shows a particular time during selection of a washing cycle, in reality the machine takes one and half times more than the timing shown. In case one selects warm / hot water, the actual time taken is twice that shown or more. I am sure in winters it will take more time in case warm / hot water is selected.(iii) The clothes get badly entangled during wash.In the past I had a LG front loading washing machine which never gave me any problem. I had gone for the best top loading model of Whirlpool hoping for better performance but it has only caused problems. Not worth the expenditure.
Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.
Gas control not working. I have replaced the thermostat twice in three years. Now, the hot water tank pilot will not light. The igniter works; a new thermostat has been properly installed, and the pilot will not light. The gas is on, and the tank has functioned. I just want a new gas control.
The machine is reliable, does not take forever to do a load, it is relatively quiet. It has sufficient options depending on the size of the load. Additional options are time setting, choice of warm, cold or warm/cold water settings. On light and medium loads it extracts almost all of the water; on heavier loads an extra dry spin does the job. In all the years that we have had it, it has required only one service call. The maintenance man told us that this model is the best in a series and he recommends that we hang on to it for as long as possible. We're very happy with it.
Do not ever buy a Whirlpool refrigerator. Sloppy construction, bins dont close, doors dont seal well and a brand new fridge doesnt cool to a safe food zone. When we call for service, I got the run around for almost 2 hours. They wont be sending anyone to service a brand new unit for an entire week... And thats 2 days before Thanksgiving! I have never had an appliance made this poorly. We dont have the space for a bigger unit, so thats why we bought this model. Size shouldnt impact quality!
My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!
I bought my refrigerator model GX5FHDXVQ0 in 2010 and after this short amount of time, the control board went out. My repair cost was $446.05 to have it repaired. The refrigerator cost over $2,000 and to have to spend nearly $500 on repairs after only 2 years seems way beyond reasonable. I have Whirlpool appliances - washer, dryer and dishwasher - in my home and thought it was a very reliable name. I am very unhappy after reading customer complaints about the very same thing happening to them. I can also see that the company Whirlpool is not very concerned with customer complaints. I find this very disappointing. I will not recommend their products anymore nor will I purchase any Whirlpool products.
We remodeled our house 5 years ago, and bought all new GE/Whirlpool appliances (washer, dryer, microwave, refrigerator, oven, stove top, and water heater), and weve just passed the 5 year mark, and each appliance is failing one by one.
The plastic holding the vegetable drawers broke and now they are cracking because nothing is there to hold them in place. This fridge has a freezer on the bottom, which I like. Unfortunately, I had an Amana before this and it was wonderful- just old. I had to settle for a smaller refrigerator and that is part of the problem.
I recently purchased a top of the line self-cleaning Whirlpool/KitchenAid range. Or so I thought. I used the self-cleaning feature for the first time only to find out it literally does not do anything. Whirlpool quickly answered my Saturday morning phone call and were very professional. When I told them the Aqualift did not work, they asked if I purchased the Aqualift kit. No, what does it contain? Two sponges and a scraper. Basically I was told I would have to clean the oven manually. That would be fine except I have osteoarthritis and cannot clean it manually. Shame on Whirlpool and KitchenAid and Consumer Reports for not doing their due diligence and not testing important features accurately, over a greater period of time with real day-to-day scenarios with people who actually know what they are doing.
I love Whirpool products. They work well, even under hard water conditions. Ive had my Whirlpool washer/dryer for 12 years now without one single problem. Even with the hard water problem in my house, the clothes still come out clean, the dryer works well, I do clean my vent each and every time after each dry. I also have to clean the area where I put my detergent in due to the hard water and the machines are still working great.
July 2017 I purchased a Whirlpool refrigerator Model # WRF757SDEM00 S/NK51709722. The refrigerator portion went out, the repairman said it was the fan therefore I spent 351.00 dollars for house call and fan. When that did not work the repairman spoke to whirlpool and they said the panel of small computer may go out with it 212.00 plus tax. Did not allow that and tried another repairman who said the value that switches from freezer to refrigerator was out and if I could find someone to fix it would cost between 600 and 800. I went out and bought a Samsung because on the front said 10 year warranty. At least anything is better than 1 year whirlpool offers. There is NOTHING in the name.
I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!
This refrigerator (French Door Refrigerator Model: WRF757SDEM) has been problematic since day one. The ice dispenser sends crushed ice all over the kitchen floor. The temperature in the upper 3/4 of the storage area and on the door is 57 degrees (it should be between 36 and 40 degrees). The item was purchased at Best Buy on October, 2016. It is still under warranty. I have had several visits by repair people and so far no fix. My friends call it a crockerator, since you can freeze food in the freezer and slowly cook food in the refrigerator section. I tried twice to get Whirlpool to pick up this thing, but so far no go. DO NOT EVER BUY A WHIRLPOOL REFRIGERATOR! They used to make good products, but no longer do.
I had an addition added to my home in 9/2007, which included a new bathroom. A whirlpool hot water tank was added. This week, I woke up to no hot water, so I called the whirlpool customer number regarding the warranty on the model FG1F4034T3NOV. T hey told me the serial number shows its out of warranty, although I may have only had it since 2007. They also said there was a screen that needed to be clean under the bottom of, it that if not clean, would make it stop working. Since homeowners where not cleaning it, they have made a replacement door part that would fix it, and do away with the problem, but I would have to pay $35 for it. I asked them, since the serial number shows that the part has not been replaced on this unit, why not just send it to me, and I pay to have it put on. The person said no, you will have to pay for it if I wanted the part to fix it . Although my builder did not give me the receipt for it, thats just not right. If a manufacturer knows they are having problems with their product, which require a part replacement, and they have produced one, they should be willing to give the part to everyone with the product that request it. On top of that, this model has the left hand threaded thermocouple, which no one around seems to carry. I am totally disappointed with Whirlpool, and right now would not consider buying, or have any more of their products installed into my home.
Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.
I purchased washer (Whirlpool Cabrio wtw5600xwg) on April Fools Day 2011. The first repair was check on 1-27-12. I complained the machine was too loud and clothes seemed too wet - the call was under warranty but tech was unable to verify complaint. So guess what? On Jan. 21, 2013, machine sounds like a stressed jet engine. Now we are diagnosed with a bad gear case for a total repair of $439. Now we are not under warranty and Whirlpool takes no responsibility. Doesnt the consumer have any rights? Do you think Ill buy Whirlpool again?
My Side-by-Side Whirlpool fridge which I bought very expensive in Colombia one year ago had the glass shelves totally cloudy and foggy. You could hardly see what was inside. 8 technicians were sent through the authorized center to meet warranties to check the fridge. The first 7 technicians(!) did not have a clue of what the problem was. After many calls, they sent a supervisor who discovered the problem and finally, after 10 months of this battle, they changed the fridge for a new one. But guess what?! I received the new fridge 2 weeks ago and the new one has exactly the same problem. I am very disappointed and I do not know what to do at this point. Going through the same process again makes me sick but losing my money and all the time invested in this product makes me furious. Is there any way that Whirlpool can help me through this forum?
We purchased a dishwasher for $650 and within a very short period of time, the upper rack was so squeaky that it was intolerable. Service guys came and replaced the rack and wheels and all was well until a few months passed and it happened again. At that point, it was outside of the warranty, so we called upon our extended warranty we bought through Whirlpool. Guess what? That warranty doesnt cover the racks. So they referred us back to Whirlpool. They told us we had to pay for it ourselves. After being treated like a ping pong ball several times, we ended up paying about $150 for labor for another guy to come out and replace the racks again. Whirlpool agreed to pay for the parts. A few months later, we again have a squeaky upper rack that is so loud it wakes people up in our house and its less than two years old at this point. Weve been sold a LEMON!! Just got off the phone with a supervisor at Whirlpool who said they cant do anything about it and wont acknowledge we have a lemon. When I told her I was going to take this as far as I need to to resolve it, even if we have to go to court, she laughed out loud at me. We will never again buy a Whirlpool product. Our LG appliances have been great however.
Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!
Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.
Went to Lowe’s, as my old fridge died. Gets delivered & guys wore masks. After they leave the NOISE of fridge I could hear in bedroom! I called right away had to wait for a replacement from XPO about a Week. Guy shows up stinking like ashtray, No Mask to “repair” my brand new Loud Fridge. Heck no was to get replaced. I called Lowe’s 3 times & XPO twice. It’s now June 4th. I’m still waiting! 25cubic Serial #HRX0654908. Horrible customer no service!
The dishwasher is less than 2 years old, out of warranty, and will not start. The repairman said the problem is in the electronics. It would cost $500+ to repair.
When we bought our house the Matching set of Whirlpool Cabrio Platinums came with it as they were new. I decided to keep them and sell my LG Troms.Absolutely the worst mistake was keeping these Whirlpools. Who in their right mind would consider a washer with no agitator a washing machine? The clothes just sit and do nothing. They don’t get clean at all. Its a complete pile of useless junk and the person or persons who engineered it shouldn’t even be in charge of designing birdhouses.Whirlpool themselves should be ashamed to put out such a pile of garbage to the consumer. Our house came with all new Whirlpool appliances and we are going to replace them all and never give Whirlpool a look again. Whatever you do don’t fall for the shiny unit, slick salesmen. Because all youre going to get with Whirlpools washer is all talk and zero action. Thanks for the not so clean clothes Whirlpool. The local laundry mat thanks you when I need to actually clean my clothes.
My washer and dryer have been a great experience. Doing laundry has never been my favorite chore but these energy efficient and state of the art machines live up to their advertising. One of the best things I like about the washer is the ability to set the run time for a future time. I do wish the dryer had something similar.
I have owned two different Whirpool washers over the last several years, and they have both been a very big disappointment. More than that they have cost me money, time, and peace of mind. The Duet was my first experience with a Whirlpool appliance. It was a front load that I replaced the water pump on twice and constantly had to take the front bottom piece of the washer off to clean the trap on. It had been taken off so much that the machine actually just fell apart. It also had some type of mold or mildew problem where it made the clothes smell. It was a constant headache.I was stupid and allowed a salesperson from HHGregg to talk me into purchasing the Whirlpool Cabrio washer. Another huge mistake. Again, cost me time, money and peace of mind. I have owned the washer for a COUPLE OF MONTHS, and the clothes that I have washed smell so bad that I cannot use the washer anymore. I tried to call customer service, but it is impossible to get any help because the lines were so backed up, I have not had the time to sit and wait for an available person. Not to mention there is an extensive process of pushing lots of buttons before you are put on hold to presumably talk to a human being. I assume this is because so many people are having so many problems with their Whirlpool appliances. It is not surprising. I bought a new washer, a GE. It is awesome!When I have the patience and the time, I will try to call Whirlpool again and see if they are willing to do anything about the washer that at this point is just sitting in my garage taking up space. I spent around $600 on a washer I only got a few months of use out of. When we moved it to the garage, we could hear water swishing around, which explains the horrible smell of the clothes. Once I started having the issue, I went online to see if this was an easy fix, and it turned out that LOTS of other people are having the exact problem, to the point where people are trying to get a class action suit going. Do yourself a favor and avoid the hassle of dealing with this company. If you purchase a Whirlpool washer, I guarantee you will be sorry. Trust me, I was stupid enough to do it twice. Hope this helps someone avoid the headache these appliances have given me.I will never buy Whirlpool again. And by the way, Maytag is made by as well as the following: Admiral (Canada), Chambers, Coovert (acs), Crosley (newer fridges, a/c, washers), Danby (8, Estate, Inglis, Ikea, Kenmore (see Sears), KitchenAid (4), Kirkland, Maytag Epic®, Roper, Speed Queen (Canada only), Sub Zero (undercounter ice makers), Whirlpool.
It was time to put the old Frigidaire Washer out to pasture. I researched for quite some time online to find just the right new one. Its all so confusing as they all claim to be the best. The Whirlpool WTW500DW Top Load is the one I chose to look at along with 2 comparable others. I have had Whirlpool appliances in the past and was always happy with them, so I will be honest, I was leaning towards Whirlpool. I purchased the WTW500DW and matching Dryer after looking at the 2 others first. Price was lower, features were more to my liking and better quality/sturdiness was very apparent to me. This was the lower priced machine out of the 3 but had everything I wanted and a little more. The HUGE wash basket is wonderful. I have literally cut our laundry down from 4-5 loads a week to 2! Our clothes have truly never been cleaner.I am amazed at the great job this machine does with a minimum amount of time and water. It is quiet, efficient and the cycles do what they are supposed to do. The absence of electronic pad buttons is greatly appreciated. Its standard dials are easy to read and set. In my opinion, Whirlpool has done it again. Its a great Washing Machine at a price that is lower than others without as many nice features, it is well built and does the job perfectly.
I went from an HE front loader to an HE top loader (Whirlpool Cabrio WTW7000DW0) due to the risk of mildew with the front loader. Im not the only one doing laundry and if someone else does it, it always seems that they shut the door when empty, contributing to moisture and mold that needed to be cleaned out of the gaskets. I am so unhappy with my top loader HE washer. When I stop the machine and look, I always see my laundry half covered with dingy water, sometimes part of it still dry at the top and it is disgusting. I frequently have to rewash loads due to detergent getting trapped in folds or pockets created that hold on to dirt and lint, even being careful with the detergent amount. I run the washer now every time with settings of deep water, extra rinse, heavy load and presoak with instructions, with settings taped to the top for others.At almost 1 1/2 hours each load, we just cant keep up. The laundry still forms pockets and sheets form a giant tent over the entire load that has to be unraveled at the end of the cycle and wound so tight it had no chance of rinsing. I had to get a repair person out because it got out of balance and he had a small hand-held computer to enter a code to rebalance it. When we discussed the issues I was having, he was ready for everything I was doing wrong. He told me I can not wash blankets or large items (I thought I was buying large capacity with such an enormous drum). He told me they have caught people adding water with a bucket during cycles and that the washer software can tell them if people are trying to work around the system which voids the warranty.Apparently, this is a common complaint he blames on the government wanting high efficiency so they make the numbers look good, sacrificing the ability of the washer to perform at what a consumer expects. I have never seen the water in my drum higher than a couple inches and the drum is HUGE, but never used to capacity. He told me his wife demanded they get a commercial washer because she was so angry about how poorly it cleaned. I feel so scammed and I wish I could have my old agitator back. $100 for the repair call, $150 for the code to be put in and Im on warning that they will see if I try to add water, run out of balance or dont comply with any reason they can void the warranty by just checking the data the washer is collecting on us.
My mother and grandmother swore by Whirlpool washers. They were the best. So, naturally I never wanted any other brand - then came the digital machines. End of an era. My experience with my 1 year old digital machine has been very frustrating. I do not like it. I prefer the old system.
WORST EXPERIENCE USING WHIRLPOOL REFRIGERATOR. I purchased a Whirlpool Refrigerator in July 2013 (Model - Whirlpool Ref New 495 CLUB IMPERIA). Suddenly it stopped working on May 12 and I registered a compliant to the customer care. Engineer came in same and I was surprised by the service, he checked and said he rectified the problem and he left. But the problem was still there and it was never rectified. I launched the complaint again on May 13 and engineer came again and said there is gas problem in Compressor and he left by saying that another engineer will come to refill the gas in compressor. Next day new engineer came in he checked everything and said this compressor is not working and needs to be replaced. I said go ahead and replace it, he said it will take 1-2 days. I said “ok lets do it.” But now theyre saying that they do not have the compressor in stock and they will change the appliance. Again as I do not have another option I said “ok lets do it.”Now the drama start: they are saying I need to pay 20% as a depreciation of the total cost of the refrigerator + INR 1000/- (Cartage) + difference of the new refrigerator which comes to around INR 21,000/-. Well can someone tell me why I need to pay this huge amount when my appliance is still in 10 years of warranty and its just compressor problem and rest of the product is just fine. After fighting with them come to a conclusion that I need pay INR 10,200/- and I will get the new appliance. Now when I already paid the DEMAND DRAFT (DD) of this amount now no one is responding to me on when I will be getting a delivery of the new Refrigerator. Only God knows when I will be getting this. In this HOT summer we are facing a lot of issues just because of their bad service. No one from Customer Care is giving me any response nor are they taking my calls now.Now can someone tell me what I should do? I am left with no option and thinking of taking a legal action against them and thinking of launching a complaint in Consumer Court against them. Please give me your suggestions and send me your response at **. If anyone from WHIRLPOOL is look into this, please help on this matter urgently and respond me back ASAP.
Model WMH1164XWS-3 Microwave - I purchased a brand new home in 2012 with all stainless appliances, within 3-5 months the outside door handle where it attaches at top and bottom of microwave has chipped, so that the screws are shown. I havent had the time to look up the replacement part until just now. Very disappointed in the amount of money a handle only cost.
This is a freezer on top unit. Purchased in 2015, unit quit cooling, started making a roaring noise. Called local technician, he added 2 oz of Freon, said he has seen many of these same unit losing Freon. Technician said line that goes to compressor is copper and hooks up to aluminum line before attaching to compressor. This is leak point for freon; no way to know when the leak started, but freon almost gone and cost to pressure check for source of leak is costly and probably would not repair problem. Got 6 yrs out of it and I am replacing with another brand. Will never buy Whirlpool again. Should have got 10-12 yrs of use. Do not buy this unit. Wrote Whirlpool first, but no help. Indicated this could be a problem with these units but no recall so I am on my own. Out $900 for a new refrigerator. Big hassle. Unit no good.
I had the bearing go bad in the tub after a few years of service. It cost hundreds of dollars. As an engineer, I look at this and it is a design made to fail. The seal design is inferior compared to old washers that had a shaft seal made to be on a spinning shaft. This is a rubber lip seal that is going to wear because it is using washer as a very bad lubricant! When the seal goes bad, and it will, the water runs down to the bearings and destroys them, and you have the replace the whole tub as a $300 part!
Within 10 days of installing our new Electric range the cooktop does not look new and although we have used the prescribed cleaning methods, will not remove some cooked on spills over one burner and another burner has white rings around the glass above the dual zone cooking element. While we did not choose the top-of-line model; had expected much greater durability and appearance for our new range. My call into Whirlpool service made me feel like mine was an extremely isolated case and yet nothing would be covered as would be classified as customer fault. Highly disappointing as the cooktop on the range that we replaced seemed so much more durable.
Our 2 yr old Whirlpool Gold refrigerator (French doors, bottom freezer) stopping freezing/cooling. When we got a repairman to come take a look at it, he said the compressor is not working. The warranty on the fridge is only 1 year. However, the compressor is the main component of a refrigerator, and the repairman said 5-6 years is the minimum it should last before breaking. I called Whirlpool and asked them to pay for the repairs of what is quite obviously a defective part. They refused. Needless to say, I will never, ever buy another Whirlpool product again.
We had purchased an 80-gallon hot water heater less than five years ago. The tank started leaking, so the whole hot water heater had to be replaced. The previous unit we had was at least 10 years old, if not more. We are extremely displeased with the quality, and very upset with having to outlay such a large amount of money within five short years. Whirlpool has certainly not earned our trust in their workmanship.
Purchased 2 years ago from Lowes with the matching dryer. This machine (Model #WTW8540BW0) has more problems than the Bosch front load that I replaced. All of my white clothing gets small rust colored lines on it. I am sure this is because the top of the bleach dispenser is lined with rust. I have never owned a washer that rusts (screws are also rusty). I will NEVER purchase another Whirlpool product.
In March 04 2014, I purchased a Whirlpool washing machine. After having had a Whirlpool for 17 years without any problems with it, I purchased another one. This last one is a piece of junk. I dont even want to talk about the noise, I think it is expiring or on its last leg. They should fire the engineers that invented this model and bring back the other engineers that invented the one I had for such a long time, they far surpassed these space scientists that they now have. On August 8, I called Whirlpool, they sent me someone from Dinos appliances. This man tells me that there is nothing wrong with this machine and that he re-calibrated it. Whatever that means, it is still not wringing the clothes properly. There are only 2 people in my household, so my loads are not very large. I even tried this Drain & Spin cycle after the wash was completed and the clothes still came out too wet. I also have a Whirlpool Dryer and I will not replace it with the same brand. I also will never buy a Whirlpool product again and will make sure that I will share my experience with everyone I know.
I love a refrigerator that keeps my milk and water ice cold and keeps my fruits and veggies crispy and fresh without freezing them.



