I purchased 4 whirlpool appliances at Leons in Mississauga. The side by side refrigerator was replaced within a few weeks. Got a new one and have had that one fixed at least 3 times already. The stove was serviced 3 times now, the washer broke so many times. They gave me a refund. The microwave broke as well. They told me it was not fixable, then I called Leons and they said it was too old. It was only 18 months old. Did not get anywhere with the microwave. Had to buy a new one. The only appliance I had that didnt break was the dryer. So far. The fridge now has broken inside, the crisper wont slide in and out at all. Cant be used. I bought a warranty on all the appliances, and even though I had a warranty, when a coin got stuck in the washing machine because the drum inside kept banging because it was in need of new struts, they still charged me 135.00 to fix it. Two to three weeks later a repairman came and put new shocks on it. Finally after having it repaired about 5-6 times in a year and half they gave me a refund at Leons and I went to pick out a new washing machine. Overall I have spent about 6-8 hours on the phone complaining and making appointments with Whirlpool Canada.

Ill be just as responsible as Whirlpool and Nasons has been... I bought my Whirlpool stove less than 2 yrs ago from a reputable business in a nearby community, CROWN POINT, INDIANA! I have had trouble w/ the burner knobs ever since I bought it...just brushing up against them turns them on. Enough gas escapes into the kitchen... I bought knob covers to prevent that (they did NOT work)! So I called the place I bought the stove from and they sent out a repairman...he said there was no fix for it... but that I owed him $69.99 for the service call. And every time I turn the oven on to heat it to bake something you smell gas also... Im almost afraid to use it... 3 nights ago I woke up to the kitchen filled w/ gas...knob covers on but still one was still on a bit... it was a whopping -25 and we had to open windows to clear out the gas... you shouldnt have to check the knobs once youve turned them off. Nor should they come on when you brush by them...when youre not even cooking... Granted I am short but the serviceman said I should move everything I needed to cook w/ closer to me so I didnt have to brush up against the stove... what????? I have cabinets above and all around the stove. What I cant use those cabinets????? Something is terribly wrong w/ the stove and the service... If youre in the market for a new stove, dont buy a Whirlpool and for certain DONT buy anything from NASONS appliances in Crown Point Indiana... They along with whirlpool dont stand behind their product... They told me they never had that complaint before. WRONG, I read it more than once on this site...liars all of them!

Whirlpool Gold Series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two upfront is way too hot for regular cooking, even on lowest setting. Was going to use spray cleaner but cannot on convection ovens. In a bind what to do except scrub with Brillo. Anyone used Brillo?

I bought a Duet front load washer and dryer set in January 2009 from our local Lowes. Spin cycle noise progressively got louder over time to the point we contacted our locally owned service company to check it out in June 2011. Cause is defective shell and spin tub, total repair cost $750. This was about the original cost of the washer! I contacted Whirlpool via e-mail (wait time via their phone is outrageous), they wont do anything. Out of warranty. Up until now, Whirlpool has had a good name with me. Not anymore. I will never buy anything Whirlpool manufactured ever again. (Maytag, Kenmore, maybe more brands.)American companys insensitivity such as this is what gives some of American industry a bad name and drives consumers away to quality foreign brands made in Europe: German, Swiss, Italian, Swedish,etc.Im going to take a hard look at Bosch washers to replace this Whirlpool piece of junk.

Size was greatest consideration, then cost. Next was power consumption. Quality claims were of no value, since ALL are made in China/Korea. Korean made would be a better choice than China. Am satisfied, but not greatly, as refrig. bottom freezer died a few days out of warranty. YouTube video had my exact refrig. so fixed it myself. Bottom freezer drawer keeps coming off its slides, but I live with it. Top refrig. section freezes things on top shelf, but 2 and 3 shelves down, temp is 39 to 42 = cannot get even temp. As a former inspector, I know about air circulation, crowding.

I purchased a washer from Whirlpool through Home Depot on August 7, 2014 and on Dec 31st, 2014 the washer broke. I called Home Depot and was told to call Whirlpool since I was still under a year warranty. After numerous calls I was referred to Advantage |Appliances, a company that provides repair services for Whirlpool. After a week the technician showed up and briefly inspects the machine to conclude that there were two problems with the machine: The controller is defective and there might be another problem since the water is not draining. An order was placed for the part and another week went by with still no part. I called the corporate office only to hear that it might take 5 to 7 days to receive it. In the meantime I had laundry piling up. I was forced to go to the laundromat with one arm in a cast and a painful lower back. I finally received the part on Friday and the technician arrived on Saturday to install the part and then announces that she was willing to fix the water pump but had to get paid in cash since this was not included in the warranty. Now mind you! This woman knew about the problem from her last visit but made believe that it wasnt a problem. Advantage Appliance makes money by extorting their customers out of money. This young lady stood there without blinking asking me to pay her $89.50 to do the job she was suppose to do in the first place. I purchased an extended warranty from Home Depot only to find out that they would not be able to do anything since I was still under warranty. I have never been so angry and want Whirlpool to take responsibility. I am sitting with a washer half full with water and no one is stepping up to do something! Whirlpool is disgusting! The corporate office was not friendly or nice about this situation. They dont care! Why do businesses like Whirlpool get away with this? This is not acceptable.

I also have the same water running into the refrigerator problem that so many people have reported. Im about to throw the Whirlpool out and start over. It is such poor business that whirlpool wont admit that the appliance has a major problem and fess up to correcting it for owners. I will never buy another Whirlpool appliance and will warn everyone to also steer clear of Whirlpool.

One month after the delivery/installation of this new refrigerator, it began making loud noises when cooling the top refrigeration unit. After the 4th service call and replacement parts, the noise ceased for 3 months. The noise has returned and Im now scheduling the 5th service call for the same problem. Thank goodness I purchased the extended protection plan through Lowe’s when I bought my three new Whirlpool kitchen appliances. Whirlpool used to be known for quality and dependable appliances. That no longer is true. SAD.

Bought Whirlpool 30 gal propane water heater in Feb, it lasted until May before the unit died. Paid for the extended plan warranty (NEVER do that!). Called support and they said they could send someone out in a little over a week (week with no hot water). The week goes by and on the day it was suppose to be repaired the guy calls and says his van broke down (this was a Friday, getting that early weekend). The earliest they can reschedule is in another week (over 2 weeks no hot water). Called Lowes to see if I can just return it (extended plan and all), no, you need a return code from the whirlpool customer support. Call the Whirlpool number again to ask for a return code, no, it is a repairable problem (even though no one will come repair it). Lesson learned, will never buy Whirlpool or anything over $50 from Lowes again.

I bought my Whirlpool Duet set with pedestal in February 2008. I just had a tech here to figure out why my machine is so loud during agitation and that I cant hear anything else. He said its the drum hitting something. I never overload my machine - just normal use for 4 years. It costs more to repair the machine than to buy a new one. Now, after seeing this information, Im not the only one who has this problem with my Whirlpool washer. I am disappointed that there isnt anything else the Whirlpool company tech can do for me - just a receipt that shows the parts alone cost $600.00. Now, I have to pay about $50.00 just to get rid of what from the outside looks like a perfectly good machine.

I posted about our problem with the Whirlpool water heater on the 20th. Chris ** of Whirlpool called me back. He totally took care of the problem and got us back working. After 3 years, our problem is resolved. I am grateful to Chris for finally resolving the problem. He was professional, courteous and knowledgeable. Thank you.

I purchased a washer 6 months ago and it was starting by itself so I called to get a technician out and it took them 3 days to tell me that they did not service in our area. Long story short I was out of a washer for 2 weeks talking back & forth with Whirlpool which was absolutely a nightmare. Kept me on hold forever and hung up on me several times so they didnt have to deal with the situation. Absolutely no customer service at all. When it came down to it they were going to issue me a new washing machine and I had to go to the store to get it and when I got to the store they told me I had a $415.00 credit to spend. Thats less than what I had paid for the washing machine and then I am having to spend an extra $200.00 out of pocket to get another washing machine.My warning to you is not to purchase any Whirlpool appliances unless you want to go thru pure hell. These people do not care about anyone after the product is sold. Their customer service sucks, their appliances suck and Whirlpool just sucks all the way around!! Worst experience I have ever had and I hope they never sell another appliance again!!

WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but thats OK isnt it? (You can see for yourself.) Oh yeah the Smell. OMG, its a heavenly Wet Dog smell. I know youll be as happy as I am with this WHIRLPOOL CABRIO WASHER. I almost forgot to mention, that most clothes will come out dry (not because of the high power spinning cycle) so youll save on your power bill, since you’re not using the dryer... This is a must have WHIRLPOOL CABRIO WASHER - NEW, ENERGY EFFICIENT. Youll use little to no water, another savings! But youll spend a wee bit more for the HE detergent, sorry! Oh yeah I forgot to mention its still under WHIRLPOOL 1 YEAR WARRANTY. Youll BE GLAD YOU PURCHASED THIS WONDERFUL MACHINE... Just as I am! :-)Back ground & Information about problems: A) We purchased the Cabrio Model# WTW5840BW0 washer 8 months ago and it has been nothing but trouble. And yes Im very busy in the summer - always on the go with school, kids, vacation, homework, finals, and work, etc. For the past 2.5 months. Started off by not spinning out, first problem. Does not fill up on deep washer cycle. Clothes come out as dirty as when I put them in. I have pictures. Some clothes never get wet; no water touches them (Small/Large loads). Now whites are coming out with yellow blotches on them. The clothes smell like Wet Dog - yes wet dog. Ive used the Powerball cleaner three times in 8 months. Yes, a service man has been out. He recalibrated everything. Now it’s worse. He is/has ordered ALL new computer parts, and I do mean ALL. If you need to replace every computer part on a brand new machine, I feel as if this alone, is a red flag… Wouldnt you agree?Im not happy with your Whirlpool Cabrio Washer and no longer want this washer. Maybe a different one, but not this one! It has been nothing but a headache. What can be done? Ive called Whirlpool USA 4-5 time being on endless hold @ the 800-253-1301 number and finally today is the first time talking to a rep. The young man was nice; however Im still no closer to getting this machine fixed today! Ugh. I would not recommend the CABRIO WASHER to anyone at this point. You can understand, cant you? B) Sad ;-( I had to tell my husband he was right and I was wrong about the new washer, and not to mention the smell he has been complaining about. Yuck...Explanation: I had washed towels in the new WHIRLPOOL and did not get around to folding them. Then after washing last night outside (yes outside) in the ole GE. I was folding the towels and happened to pick up the first set washed (Whirlpool); put them to my face and sniffed, yuck! WET DOG came to mind. Then sniffed the ones washed in the GE and he was right. I was wrong! Ugh... A $800+ Whirlpool is in the laundry room yet, Im outside on the deck - again yes Im hanging out with the mosquitoes on our deck washing clothes with the good ole GE. (It’s outside because it need a shutoff switch, or something like that.) Lesson learned the expensive way, dont buy a computerized Whirlpool washer. Its money down the drain... Needless to say Im not happy at all with this product.

I own an FG flame lock water heater and have been having the same problems with the pilot light not staying lit. This is very frustrating! I have searched many websites and am not able to find a replacement thermocouple for the stupid thing. Also, I have been told that the parts for the type of water heater that I own is no longer available. I tried to call the Whirlpool number a handful of times, but unfortunately, I was on hold the entire time and could not speak with a rep. I guess that explains all of the complaints I have read on here. I would like to be contacted or have help from someone regarding this matter! I would not recommend this product to anyone and I am very dissatisfied!

In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.

We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here several times as it would not ignite. We also have had the control panel repaired twice as it melted. It is melted again but they will do nothing. I tried to clean the oven with their AquaLift technology and had to re-do it four times and still have residue which appears to be permanent. We are very frustrated with it. We have used Whirlpool appliances for over 40 yrs. but will not buy another. Model#WFG710HOASO, Serial#R21712236.

I purchased this Whirlpool, model YGY397LXUQ04, electric range in midsummer 2011 and used it very infrequently for approximately 5 months as we were away for 6 months during the winter. On approximately June 15, 2012, we found that the keypad would only register 350 deg. F for the oven if we pushed the bake button two times and the oven temperature would go up to 550 deg; F if we pushed the 7 button 3 times. In discussion with the service manager from Whirlpool, he advised that the stove was out of warranty and they would supply parts at no cost but we would have to pay the labor costs which in my estimation would cost over $200. After searching the internet for similar problems, it was evident that this problem was not uncommon. I am concerned about the quality of this product and if it can possibly be a fire hazard. I would not recommend this product as the quality, possible safety issues and reliability are a significant concern.

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

I purchased a Whirlpool High Efficiency washer and dryer (Model WED4900XWO) from Lowes in March 2013. This washer has performed miserably. I dread each day when I have to use it. The groaning sound is annoying. My husband and I try to leave the house when the washer is being used. We have tried all cycles and combinations of cleaning detergents to get clothes to come out clean. On a regular basis white clothes will come out with spots or discolored to the point the clothes have to be thrown in trash. This is the worst washing machine I have ever used. I will never buy another Whirlpool product.

I purchased a Whirlpool Cabrio on October 27th, 2010. The Cabrio is always giving me the UL code, which indicates the load isnt in balance. Ive been doing laundry for 27 years. I know how to load dirty clothes into a washing machine evenly. Sometimes it will take me all day to do one load of laundry! Seven months after my purchase, my Whirlpool Cabrio washing machine started giving me the F51 error code. I called the phone number on my Lowes receipt for warranty work. Two weeks later, I finally had my washing machine running again. I was happy and thought Id only have to deal with the UL code. Boy was I wrong?!Now Im two weeks away from my warranty expiring. Im getting the F51 error code again! This washing machine is an $800 piece of junk! Hopefully, I can get the Cabrio repaired before my warranty expires in two weeks. I do a lot of laundry. We are a family of six. So, I know Im hard on washing machines but come on. Shouldnt an $800 washing machine last at least two years? Im not even a full year into owning this junky washer and Ive had two breakdowns! In my opinion, this washing machine needs to be recalled and people need a reliable replacement or refund.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

The only reason I am giving it one star is because it looks good in my kitchen. This dishwasher does not clean the dishes. I’ve had it serviced twice, both having to wait for parts, I am very disappointed. Having to run the dishwasher two times to find myself hand washing... Is annoying. Dissatisfied. I don’t put certain dishes in and run very scant loads. Family of six is not happy!

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.

Never ever plan to buy a Whirlpool product. I took the washing machine in December 2008. System was not got at first time also. I called service center, and he came and asked to put this and that. Again, it got a problem. This time, he told me to change powder. I was shocked how a powder became a problem for its failure in washing clothes. Next, he told me to put a stand. After a long interval of 6 to 7 months, I got fed up and called him again. He told me it was not in the warranty. Its the worst service. Zero percent satisfaction Hats off to Whirlpool service. Please, friends, never buy cheap Whirlpool products.

The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.

This is our second Whirlpool refrigerator that has the same defrost water drainage problem. I was told this newer model had updated technology, not so, actually it is worse. My older refrigerator went about 8 years before I started noticing water on the floor and this newer model is 4 years old and it started having water overflow at 3 1/2 years. Then in April we replaced the water filter and the ice-maker stopped working. My freezer also stinks like stale water (my reason for replacing the old refrigerator plus the water on the floor). I followed a YouTube video for defrosting the drainpipe, it was very tedious, labor intensive, and time consuming and worked for 3 weeks. This is very upsetting. After spending $2500 to have such problems and my expensive $150 4-year extended warranty expired just weeks before the ice-maker went out. This is obviously a design problem that Whirlpool refuses to address since my other model was a year 2000 model and my 2013 has the exact same problem. VERY POOR customer care in addressing these design failures of both the defrost drainage (just make a larger drain port!!!) and the ice-maker.

I bought 2 Cabrio washing machines for my two homes along with the matching dryers. They worked for about 3 months, then the washers displayed OL Error during any wash cycle. I tried to contact manufacturer and have not been able to get service without charge. After reading the many posts I am not sure if I should dump both or start investing $$$ in service calls.

I just want to say that this washer is indeed a colossal waste of money. I bought an HE machine thinking Id be environmentally responsible, but the amount of times I have to re-rinse clothes negates that. Whats worse is that clothes come out dirtier than when they go in. Thats right--just put a brand new set of sheets in the washer and when they came out, there were dissolved detergent marks and gray, linty patches all over them (this using warm water and a soft gel detergent)--resembling dirt you might get from hanging clothes on a mildew clothes line. I cant tell you how many times I need to re-run the drain and spin cycle. This wastes time, water and quality of life. Id try to re-sell it on Craigslist but wouldnt want to subject anyone else to it--not fair even at $100!Updated on 02/23/2015I wrote a review in September 2014 on the Whirlpool cabrio model WTW5600XWO. To update the community on my recent customer service experience with Whirlpool: I wrote them a letter a few weeks ago stating that I dont expect them to follow up but wanted to let them know I would be buying Bosh products from now on and reiterating my anger at needing to miracle brush any dark piece of clothing after it goes through the cabrio. My letter specifically said I did not expect customer resolution but wanted to express what a rotten product they produced and marketed. They called back leaving a message to the effect: We apologize want to help you but need to speak in person. Please call [toll free number] and have your make and serial numbers available. I called back, and after waiting on hold for 10 mins., the rep took my model and serial numbers, said, Oh I see your letter. Please give me a moment to review it. Then I was told there was nothing she could do. I do apologize for your frustration. I couldnt BELIEVE they would bother contacting me only to make me go through that charade-- They are PATHETIC! I say boycott the company! Well, I certainly will.

I am a Whirlpool Privilege Member - IFB privilege number **. This is Mrs ** here and I possess two Whirlpool Fridges, one single door and one double door (Elite Model). In fact, all my family members have Whirlpool refrigerators because I recommended them and because I have had a very satisfying experience with your service until now.I recently (first week of March) logged a complaint as my fridge was not working (it was working on and off). The Mechanic from the service center visited us and said that the compressor was at fault. I had some doubt about this as the Fridge was working on and off and I requested my friend who had a workshop to come and have a look. He checked and said that the compressor was working perfectly but looked like there was some problem in the supply of current which could be a loose contact or something.So I logged another complaint and when the mechanic came (this time a different one), I was out of the country and my husband was there in the house. He checked the fridge and said the compressor was working and apologized for the earlier mechanic’s wrong diagnosis. He also said that it was difficult that since the wires were inside the beading or the Puff, or whatever, the fridge could not be repaired.I am really astonished and pained by this comment by the mechanic as we spent a lot of money and bought a fridge for its brand worth name. I shudder to think if this complaint had happened two years after I brought it, should I simply throw the fridge because it cant be repaired? Is there anything at all where the company can say it can’t be repaired? Are fridges used and thrown in India? I am all the more worried because I have been recommending Whirlpool Fridges left and right to everyone and I tell them that there could be a situation when Whirlpool would ask you to simply throw your fridge away. I still have belief in Whirlpool and I firmly believe my recommendations would not go wrong, and it is only the fault of the mechanic who could have made this remark unwittingly.

Reliability. I have bought Whirlpool used and new and they have been the best washers that last so much longer than other brands. They also have more than enough settings to truly take care of everything in your home that can be washed.

My oven was 11 months old when I tried to use the self-clean cycle for the first time. 2 hours into the 4 hour cycle, the oven completely shut down, door locked shut and no lights on the control panel. The repair tech came out on a warranty repair call (no charge), explained that Whirlpool does not use a thermal protector rated for a self-cleaning oven and that it blows every time. He then proceeded to replace it with the same thing because he is only allowed to put in the recommended part, which is not rated for the high temp cleaning cycle. So the oven is usable, but not the self-clean. Since I am at the end of the 1 yr warranty period, even if I were able to get Whirlpool to replace the oven (ha!) there would be no warranty because I only get the original time limit. So if I had a new oven and it blew out, it would not be under warranty for fix/replace. The repair tech said this is a COMMON problem with Whirlpool self-clean.

I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

I had to re-arrange my kitchen and have my slider doors moved over a foot to accommodate this monstrosity. After about 2 years the icemaker and water dispenser died - had to shove a facecloth in it to keep it from making noise. The white color is very hard to keep clean. Overall, I would not recommend a Whirlpool brand refrigerator.

We are doing a kitchen remodel and I found the best price here. I was a little skeptical to order a range online, but I did go look at the exact range in the store and decided I would give it a try. I received email updates about the product and during delivery, I received 2 calls.... one to tell me approximately what time the range would be delivered and another when the driver was about 20 minutes away. All around good service.

We moved into our new condo a few months ago and my wife noticed that the knobs and front of our new Whirlpool Stove were getting too hot to touch so we called Whirlpool and since then never used stove. Was over one year old, we had to call their factor service representative. The charge was $98 plus labor $90 to tell us that even though the surfaces were way too hot to touch and dangerous to touch they were still within the factory specs of 167 degrees for the knobs, 152 degrees for the drawer, and 172 degrees for the front glass. He found the front of the unit reached 152 degrees which was hot enough to cause a serious burn when the stove was only set to 400 degrees. Why would a company set specs that will cause serious injuries? If my wife or grandchildren get burned by this crappy stove Whirlpool will be hearing from my lawyer. Stay away from any Aquaclean Whirlpool stove.

We bought a new Whirlpool Dishwasher. Installed it, wife used it for two loads. The third time she tried using it the door sprung and it no longer latches. After two weeks of calling Whirlpool, we finally had someone come out to fix it. After the repairman took a hammer to the frame he stated that it had been dropped. He wobbled the dishwasher back and forth with his hand. He said the frame will never be correctable and we will always have problems. After another week we got a hold of Whirlpool and were told the repairman has ordered parts to repair the dishwasher. Whirlpool is hoping it will hang together until the warranty expires. If the dishwasher were fixable that would be fine. However, when the repairman who has years of experience in his job tells me it will never be right and will always be a problem, I believe him.

I purchased a Whirlpool oven/range from Lowes in September 2016. It was working ok until the convection fan stopped working. I purchased the extended warranty for 3 years but the oven stopped working in December (3 months past the extended warranty). When I contacted Whirlpool to complain about the horrible product they have been selling to people, all they could do was suggest a repair company that charges $99 to come out and diagnose the problem. DO NOT BUY any whirlpool appliances. The name brand used to signify quality but the appliances they sell now will not last. BTW I may have used the convection function maybe once per month over the past 3 years ... So its not like I over used the oven.

The Whirlpool range #GY398LXPQ00 is four years old. This is the fourth major problem. Oven overheats and will not function. I set it at 350 and the bottom coil and broiler both came on and overheat quickly. This is the third time with same problem. I am going to have enough invested in repairs to buy another range. I shall never purchase another item made by Whirlpool or any of its affiliates. That leaves me with Samsung or Bosch, I think. The people are very curt and offered no help at all so calling them is extremely useless. This range is definitely a lemon. Too bad, there arent avenues to make them replace it. I am angry, disappointed, and disgusted. Are you listening, Whirlpool? Never again. May your company go down the drain.

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasnt acceptable and I received many apologies and I understand how you feels. I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, I understand your feeling, be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

I have had problems with my electric range (Whirlpool) since day one. It always ran hot. I wrote letters to Whirlpool and received one very condescending phone call. Now two days before Thanksgiving it is running terribly hot from 350 to 500 degrees. When I called Whirlpool they said the best they could do was offer me a maintenance plan for 293.00.

Whirlpool WRF989SDAM00. We bought this junk April 22, 2013. 7 visits from service guy throughout the entire year we have had this, problems began almost immediately. Whirlpool gave us a 3 month complimentary warranty (which is up at the end of June). Same problem is back (back left corner freezing up and I think it has also made our ice maker not work nearly as good as it should). We called a few weeks back to report problem yet again, the rep on the phone treated us very poorly. They said they have a new part that is currently on back order that is going to fix the problem once and for all to which my husband replied: I do not have much confidence this will fix the problem as you have sent 5 or 6 new and improved parts over the year and all has failed. He then asked, will you extend the warranty once more, and they said NO. We are stuck with a ($2,700) piece of crap that they just keep trying to find new parts to fix it! On a separate call we asked for a refrigerator replacement to which the rep basically laughed and said that will never happen!! What course of action can we take here?? This company is dead to me!

From the time I had the Cabrio top load washer, it has been repaired at least 8 times. I did get the extended 2-year warranty. I should have known that this machine was going to give me problems from the first service call. I have had to have the motor replaced 4 out of the 8 times the machine has been serviced due to coins getting into the motor. I have a problem with rust around the dispenser. I also feel that the clothes get very tangled when washing. The machine is just 5 years old. This time when I called for repair with A&E appliance repair, they told me that it was going to be $450.00 to repair. Now, I am not going to repair it, especially after having all the problems I have had with it. I will never purchase another Whirlpool product or any of their other products that they make. I did call Whirlpool just to let them know my problem and to let them know that there have been hundreds of complaints with the same washer that I have. It’s too bad that Whirlpool has no respect, passion or pride in what they make. I am going to purchase a new washer and it will not be anything related to Whirlpool.

We bought a Whirlpool French door fridge model WRF989SDAM00 in 2013 and were impressed by how it looked in our kitchen. Its December 2015 and things have started to go wrong. First the freezer stopped freezing items completely and found out that ice had built up on the cooling tubes inside the rear freezer wall. Had to be taken apart and thawed with a heat gun. Now the freezer freezes on and off and the ice maker is not making ice properly and leaking all over the left side of the fridge. Went to Sears {place of purchase} and we were asked immediately if we had purchased the extended warranty. We hadnt and were told Sears could do nothing and that these newer fridges have a tendency to have trouble within the first couple of years and thats why they recommend the extended warranties. Really a $2500 dollar fridge a couple of years? Had a local appliance repairman look at it and he said the compressor was bad. $500.00 to fix. Boy do I regret buying this thing. These big companies just walk all over us consumers.

We purchased this washer (Whirlpool Cabrio) about two months ago and we have been extremely dissatisfied with its performance. Quite simply, it does not get clothes or anything else clean! I have tried every possible setting and still the dirt remains on anything that is even slightly soiled. So, I cant believe that things that dont look dirty are getting cleaned either. They probably arent even getting rinsed, even with the extra rinse option. It seems almost nobody likes this machine, so why is Whirlpool risking their formerly sterling company reputation by keeping it on the market? I would be happy if I could return it to the store for a refund, but that is not a possibility as far as I can tell. If you are considering buying this machine - dont!

Same old story! Whirlpool Cabrio is a lemon! I did pay a service guy to find out what the problem was - $70. I ordered a control board for $210, I still had the problems. I ordered bearings for $80. Yay, my Cabrio works! Well, this was all 4 months ago and here we go again. My washing machine is doing everything it was before I replaced the brand new parts. Im so mad! I spent $360. I couldve had a new washer, not a $1000 Cabrio, but who cares at this point! Anything seems better than this pile!

Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag for 19 years. After reading the other reviews I do not feel alone. An awful washer, a year after our purchase the spin cycle is so loud we have to close the laundry room door. Now it has been leaking into my basement. I called a repairman, explained my problem. He suggested to junk the washer, it will cost more to repair than buying a new washer. In addition my clothes did not clean properly, soap stains on clothes because it does not use enough water. This was about $1000 purchase that lasted less than 4 years! I am done with Whirlpool and suggest to anyone not purchase a HE washer, nothing like the old style agitator washers.

We moved into a new home in December. We purchased the home too late to choose our appliances or upgrade over what they install. From the start the oven has been aggravating in both the noise that it emits and the variance in actual temperature. We have had the Appliance Service out twice for these ovens. We are told that the noise which sounds like a wind tunnel is normal. It is there to keep the circuit board cool especially during the cleaning process. The noise is quite aggravating and is amplified throughout our open floor plan to all parts of the house.The temperature variance has been calibrated to be more accurate, but Im not convinced it is on the right temperature yet. I continue to give it a try, but Im not sure if the noise of the fan in the oven is making me feel negative towards using the oven at any time. We hate to have to replace these new units with another set of double ovens, but I doubt if I can continue with this noise much longer. It will definitely not be a Whirlpool or KitchenAid double oven of any sort.

We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke down! Our one-year manufacturer warranty did not cover for any food loss. We would not recommend Whirlpool refrigerator to anyone. We called at 12:30 pm and they could not send anybody out to repair the refrigerator until the following day. Bottom line is, there is no compensation with Whirlpool.

On Aug. of 2013, purchased A Whirlpool refrigerator with ex warranty to find out the bottom freezer door started to RUST!!!! They said it was not covered????? WHY!!!!

I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.

I have had no issues with this brand of microwave. I have had built in microwaves before with this same brand and they have performed well. We use the microwave every day for some reason to heat up food or make hot drinks. I feel Whirlpool is a good product and value.

My washer and dryer have been a great experience. Doing laundry has never been my favorite chore but these energy efficient and state of the art machines live up to their advertising. One of the best things I like about the washer is the ability to set the run time for a future time. I do wish the dryer had something similar.

The cabrio washer that we purchased in 2010 did a good job of cleaning the clothes but the case started rusting within 6 months. After service calls and e-mails and phone calls, there have been no helpful suggestions beyond buy a complete new case. I hesitate to do that because I am convinced there is a design flaw in the area where the soap dispenser is located which allows the soap to flow between the case and the drum and it eats away theinside of the case through the inadequate paint covering on the outside of the case. It is a mess. Now the instruction panel is bubbling and lifting. I carefully care for my equipment and have kept two washers over 15 years and they still were in good shape with cases still looking new. This is not something I am doing wrong. It is a piece of junk with a terrible paint job and it cost more than any washer I have ever had. I wish I had some recourse. I am on a fixed income and had hoped this would be the last washer I would have to buy. I have photos.

I have had my machines for years, and always buy Whirlpool. So far so good, had to replace my washer and dryer approx 11 years ago and still ok no problems yet. Wish I had the money to buy one of those bigger ones someday.

Its a very well build dishwasher. Its quiet, really do a deep cleaning and make it easier to leave the kitchen clean after dinner with 2 kids its something that I need, Its not pricey either like other brands.

ED5PHEXNK00 Stainless Steel side by side Refrigerator bought in 2004, look out!The refrigerator caught fire today and there was smoke everywhere. Had I not been home, damage would have been out of control. I traced the smoke to the bottom of the refrigerator. I pulled the unit out from the wall and unplugged the power to the unit. My unit is out of warranty and past the extended Lowes warranty. The repair diagnosis is $100 to start.Whirlpool has recalled its other brands (Maytag, etc.) for this same problem but not its Whirlpool brand. Our problem is the same problem with hundreds of other people: Whirlpool fridges burning, smoking, and being a life threatening hazard to families all over America because of the faulty relay to compressor. Whirlpool better recall this model. They need to fix this or they will have much bigger issues to deal with (corporate manslaughter from a known issue and no action or protection for its consumers). The refrigerator is a result of Whirlpool’s negligence; thus, it’s potentially deadly.

We bought this dishwasher new from the Brick 2 or 3 years ago. It was bought not because old dishwasher wasnt working, but we needed a new fridge and stove so we also bought a dishwasher to match the new stainless steel fridge/stove. If I could give 0 stars I would. Biggest complaints: It doesnt matter what soap, what setting or how much your rinse/scrape your dishes THIS DISHWASHER WILL NOT CLEAN THEM. Its very rare it actually cleans a dish or utensil properly. If your plate had ketchup on it, it wont clean it. But if you had a sandwich on the plate and managed to not get ANYTHING from your sandwich on the plate, it would come out clean.The drain constantly clogs. We rinse everything, but the drain hose constantly clogs to the point the unit wont drain. Have to remove the unit, take off hoses and blow them out. It clogs because the strainer at the bottom of the dishwasher which is supposed to stop stuff from going down the drain hose doesnt work. If you look at the strainer and the system they use to stop stuff from going down the drain hose. Its no surprise it doesnt work. By design it cant work. My brother in law is a licensed appliance repair man. Sears actually paid for his schooling. He installed and hes fixed the clogged drain numerous times. He agrees. Worst dishwasher ever.

Whirlpool Gold French Door refrigerator freezer on bottom - I purchased my refrigerator at Lowe’s on 9/26/12 and it cooled OK for the first 3-4 months but it was very noisy along with water dripping from the ice maker door. Then sometime in Feb. my freezer started to warm so I contacted Lowe’s service and they scheduled Tech. to come the following week. He found that freezer evaporator was freezing - suspected a leak and ordered one. Replaced that, and a short time later it was warm again. To make a long story short they have been to my house approx a dozen times replacing the freezer evaporator, control boards, adding refrigerate, and replace the reversing valve, and no time at all it was warm in the freezer again. Tech could not find anything wrong with it and added a little refrigerate and the problem was solved... I thought! Two months later the freezer was warming again. Now they say it’s the evaporator on the cold food side has a leak and needs replacing. Been waiting two weeks now on parts. Talked with Whirlpool and Lowe’s about replacement with a new unit but they tell me they only cover parts and labor. Needless to say this is my last Whirlpool appliance!!

I bought a Whirlpool water heater from Lowes. I had trouble with it from day 1. It never worked correctly. Their service department is terrible. All they want to do is sell you extended coverage policies on it. Every time I have it fixed, its never covered, and I have to pay again. You will be sorry if you buy a Whirlpool water heater.

This is the second time since I have had the fridge in September 2011. I had to have a new compressor installed about two months ago, and now, it is doing the same thing again. I had lost all my food before and its happening again. Last time, it took over three weeks before the fridge got fixed.

I bought a portable dishwasher on 6/29/15. It didnt clean well, didnt drain properly. (I followed guidelines from the USER INFORMATION and used rinse). I called a plumber to clean out my pipes. My dishes were still dirty. I purchased an entire soft water system from Culligan. My dishes were still dirty. I called Whirlpool and Pacific Sales where I bought the machine, and got no assistance. On 10/2014 I spent $263.50 to repair and replace parts so the machine would drain. Sometime in January of 2015 it stopped draining again. I just got off the phone with Whirlpool who will not take any responsibility for this lemon. You offered me a policy to purchase for over $200!!! You want me to spend MORE money on a machine that never worked right???? How is that help? How is that standing behind your product? Then there was some lame offer to pay for parts, ONLY if I used your extremely expensive repair people and pay for labor, and $139 just to show up at my door. I asked who I can write to or talk to about this and was told by Sherri that there was no one to talk to but her. Really? Give me a reason to ever consider a Whirlpool product and to not slam Whirlpool whenever someones considering it.

After purchasing three gold series kitchen appliances in 2013 two months after purchase refrigerator failed. Whirlpool did not have a fix at the time. Told me I had to wait two months for a part to be engineered and then service to be scheduled which is not acceptable. They would not take back the refrigerator and give me a different model so I had to press Lowes to accept it back and they did give me a refund. I then had to purchase a different brand refrigerator which now I dont have a matching set in my kitchen.Then the dishwasher became part of class action lawsuit and now my gold series gas range is obviously damaged too. The control had the plastic panel is bubbling and it is split. Again after talking with Whirlpool customer service they refused to help with this at all claiming this is a cosmetic issue and it wouldve only been covered for 30 days from date of purchase. This gas range also has an aqua lift self-cleaning feature which does absolutely nothing. It does not clean the stove. You have to go into it and clean it the old-fashioned way with chemicals, gloves, mask and a scrub brush. These products are absolute junk and the customer support is non-existent. Do not buy Whirlpool products.

We paid extra for a 10 year warranty on purchase from Airport Appliances. On delivery I commented that the plastic material used throughout the fridge was of very flimsy material and wobbly. In the first week the crisper drawer joint cracked to our amazement and they had to send another one from Whirlpool. In the 14th month after the Whirlpool warranty had expired, we found the pantry drawer lid/cover shattered by the door which shut on it because of no reasonable leeway provided in its design.On calling the special warranty people they said they only covered the compressor and parts and nothing else. Called Whirlpool who quoted $85.00 for the lid, plus S&H and taxes. Now we have an eyesore every time we open the fridge when we see the taped up cracked three foot pantry drawer lid. We badly regret giving away a 25 year old perfectly working Whirlpool Workhorse Fridge and buy this newer model which we will have to live with for a quarter of a century. I am 75 years old now. Never a Whirlpool again!

Got this refrigerator when I old one of 10 years through AHS home warranty. I asked for a similar one to the one we had. Surprisingly we received the Whirlpool which turns out to 5 times better than are old GE. Same height and width but deeper and with more compartments. We are extremely happy with it

Whirlpool Gold model WRS526SIAHOO - We purchased this refrigerator 10/2013 with all the matching appliances when we remodeled the kitchen. We moved our 1997 GE refrigerator into the garage. Now the computer board has gone out in the Whirlpool and we are back to using the 97 GE. The technician told me that he sees a lot of these boards going bad.

I got a new Whirlpool dishwasher and it is totally unacceptable. Its supposed to be energy efficient and the eco setting, which is supposed to be the most energy efficient, takes 3 1/2 hours and does not do a good job, doesnt dry the dishes. Ive tried all the settings and some take over 4 hours. I have talked to someone at Whirlpool twice and they say thats the way it works. How can anyone put out a product that doesnt work and get away with it? I had my last Whirlpool for over 12 years and it took not even an hour and did a wonderful job.

I bought a Whirlpool front load washer, model wfw5620hw, July 19 2019. It worked for 5 months and quit working properly. I have been trying to get whirlpool to fix this piece of junk and have gotten nowhere. When I try to call them there is a 40 to 70 minute waiting time then I got transferred to another department for another 60 wait. This has happened several times in the last two months. I have never been treated so badly by any company in my life. I bought this machine from Menards and they just refer me to whirlpool so they are no help. I have two other commercial coin operated whirlpool machines and they have been great but this model is junk. Other people are having the same problem with it as I am having.

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

Brand new Whirlpool dishwasher letting steam out ruining cabinets. Whirlpool admitted this has happened before. ** sent 3 different service repair companies to my house and all 3 told me the parts they recommended from Whirlpool was not going to fix problem. They finally after 3 different repairmen agreed to refund dishwasher. I requested they hire someone to give estimate on my kitchen cabinets. It was their product that done damage and I live in rural area and no one wants the job of restaining. If the cabinet is replaced it is expensive. Granite counters have to be removed and placed back, sink etc. I requested 3000.00 or Whirlpool send someone to give estimate. This has been dragging on for 2 months and still cant use dishwasher. Is that too much to ask for? This has been a nightmare and Whirlpool should be embarrassed. So many emails and messages and most of the time they are unreturned

We purchased commercial washing machines for our building, we discovered that the clothes were coming out of the machines with dry spots and partials of soap. When we asked the dealer about this they sent a tech. to check the machines. It seems that these machines do not allow a adequate amount of water into the tub to wash the clothes. Only 6 or 7 inches of water is not enough water to wash a full load. When asked how this can be fixed I was told it cant be fixed. I was told this is a energy saving machine, which means you can only wash very small loads!What is the point of running a machine for twice the amount of time to do what you used to do in one load? Had we known this before purchasing what we felt was a quality machine, we are now stuck with machine not capable of doing what is required of them. When asked if they would take the machine back, no is all they say. I would never buy any product made by Whirlpool or Maytag because of the way this problem of ours has been handled. We purchased these machines from Prestige appliance, they have been good, but with no support from Whirlpool.

I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.

The washing machine started leaking and making a noise like a freight train 6 months after purchasing it. We complained in February 2011, but the parts were not available until March 31, 2011. The same problem occurred in September 2011, and we are still waiting for the parts until October 18, 2011. In the mean time, I have been spending hundreds of dollars doing wash at the laundromat.

Havent had any issues with it. Works great but does end up off balanced quite easily and halfway across the garage. Washes clothes like a maid. Is kinda small for bedding.

I purchased this stove online and have been very happy with the features. I am able to use alternate settings based on the size of the Pan/pot. Cook timer, light, variable rack displays, etc. The only negative feedback is the need to add 5-10 minutes more to the temperature, based on the recommended cooking time of your recipe.

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped spinning and was repaired under warranty. The spin actuator was defective. Great. A few months later, it stopped spinning, repaired under warranty and the spin actuator was bad. A few months later it stopped spinning, repaired under warranty, and the actuator was bad. Great. Another few months it stopped spinning again. This time, Whirlpool sent someone to repair it, another bad spin actuator. This time we had to pay for the part. So now that we are completely on our own, it stopped spinning yet again. Let me guess. The spin actuator is bad!!! Incredible. What a piece of crap. This washer was never used heavily.

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

This dishwasher is so far advanced from what came with our new home 18 years ago. It is absolutely the quietest machine. You have to look at the light display to know if it is even running. Its a well thought out unit with the exception of the silverware accommodation. They used a flat low-profile basket attached to the inside of the door. Not accommodating enough space wise. Solved by augmenting the more stars compartmentalized basket that came with the old dishwasher. Would recommend and purchase again in a heartbeat!

We purchased a Cabrio washer in August 2013, in early August 2014 we noticed that it was not getting all of the detergent out of the clothes (noticed it on the dark clothes after drying). We use less than the recommended amount of HE detergent and dilute it in the dispenser, also always use the extra rinse. We just had a Sears service man out at a $100 cost only to find out that he gets these calls all of the time and the machine is operating at the factory settings.After reporting the problem to Whirlpool all I got was we are sorry and a link to how to operate the washer. In the demonstration video it clearly shows that the water level never covers the clothes. I know Im old school but in my opinion the water should cover the clothes so it can properly wet and agitate the items in the washer. To say I am less than satisfied is a gross understatement. Im out the cost of the washer plus an additional $100 and after a year of ownership and contacting Whirlpool less than a week after the factory warranty ran out all I get is an Im sorry you do not know how to operate a washer.

We remodeled our house 5 years ago, and bought all new GE/Whirlpool appliances (washer, dryer, microwave, refrigerator, oven, stove top, and water heater), and weve just passed the 5 year mark, and each appliance is failing one by one.

Whirlpool Microwave WMH1164XWS-1 - Well, Im sure surprised that my almost five year old Whirlpool microwave failed to heat this evening. One minute it worked, next it didnt. Watched countless repair videos, but it seems more aggravation taking the unit out and trying to diagnose the issue than its worth. Probably the same with enlisting the services of a repair tech. Ill probably think twice about purchasing another Whirlpool microwave. I purchased a Whirlpool French Door Refrigerator a few months ago and now Im concerned Ill have the same issues. All my appliances were Whirlpool and purchased ten years ago and replaced with newer models, even though I never had any repair issues. Guess they dont make them like they used to!

Model no. WTW4950XW is a piece of pure junk. Bought this machine 2yrs, 4 months ago. I just replaced it and to be sure not with another Whirlpool. The machine went out. Just quit. Nothing on control panel (computer). Didnt call for service tech as this machine has been crap since I bought it. Tried to return it but couldnt after I first used it. It would only give hot water on 2 cycles and that was on bulk or delicate. The regular cycle would only give warm but actually it was cold. Not enough water for 6 pieces of small clothes on regular. More water on delicate. Didnt wash very well. Clothes were not really as clean as they should have been. I used to only buy Whirlpool appliances but have now switched. They are bilking the consumer with subpar machines.

I bought this Whirlpool Cabrio Washer 3 years ago. Yesterday will be my last repair. I installed a new tub (bearing failed have to buy a full tub to replace), new suspension rods and a new stator and rotor (cracked). Last year I replaced a drain pump twice, and a computer board. All of these repairs since I purchased this washer have cost me well over $900 for a $1400 machine. I dont mind replacing a pump every few years but these larger failures are unacceptable. We have moved back to Kenmore on some new appliances we purchased this year as result of trouble with Whirlpool. Whirlpool should send out a recall on the suspension rods; the existing ones seize at the top and stop functioning causing the tub to shake excessively. This led to the cracked motor (rotor cracked).

The clothes have a stale and mold smell. The whites like tee shirts and shorts and other whites are a dingy yellowish color. The detergent that was recommended and pellets used every month do not work. I have called and complained several times and the operator said that she had one and it works fine, the other person said to wipe the inside of the washer and leave the door open after each wash and not to store the dirty laundry in the washer till next use. They never explained that you have to run a special pellet through the afresh clean washer cycle. Well, we have tried it every time and the clothes still do not clean and stink bad. We asked them for an exchange and they said no. Is there anything we can do?

My Whirlpool Microwave is cracked all around the door handle and the frame with the insulation foam hanging out of the cracks. Dishwasher also having issues. Completely dissatisfied with Whirlpool Appliances. No longer under warranty.

We have these appliances in our apartment. Its a gas range with a microwave over the hood. We did have the microwave replace a year ago, we have been here for 5.5 years. Its a good stove, we would consider buying one for ourselves.

We have never had problems with our old Kenmore appliances. Since we have had the Whirlpool complete set we have had problems with both the Refrigerator and now the Stove. The fridge had already been re-engineered by the time the repair man got here but the fix didnt work. We had a 50 degree refrigerator for over a month. Now the stove wont keep a constant temperature so we wait for the service man once again. They look beautiful but they are the worst we have owned over our 36 years. They obviously have engineering issues looking at all the other reviews. I dont see us purchasing another Whirlpool appliance in the future.

The dishwasher is noisy and the latch which holds the soap, at times sticks. When we think it is done and ready to unload we need to run it again because the latch that holds the soap DID NOT open. Not good.

I bought three top of the line 40-gallon Whirlpool electric water heaters from Lowes three years ago. One of the three heaters has already developed a leak. I contacted Whirlpool only to find out that they wont do anything to diagnose the problem. I have to pay labor for someone to come out, diagnose the problem and then pay for the labor to either correct the problem or replace the water heater. By the time I pay the labor costs, I could almost buy a brand new unit.

Dishes are very clean and the machine is very quiet. Only downside is the silverware in the door is not easy to load. The layout is very good with easy adjustments. Again, the downside is the silverware in the door is inconvenient. The easiest way to load is to basically leave the door partially open. With the door fully open you have to slide the silverware in sideways where it also tends to catch on other silverware. Perfect for 4 people. This was the best looking stainless steel dishwasher for the money. Whirlpool Gold Series.

I owned a Whirlpool Cabrio washing machine for 3 years (a two person household). The repairman just quoted $700 to repair a faulty center hub seal and bearing. This machine was not inexpensive. I expect more from a quality machine. A telephone call to Whirlpool resulted in two ten minute holds while being shuffled between representatives and each representative tried to sell me an extended warranty for another $289. Whirlpool should take full responsibility for this faulty product and not act like a telephone support center located in Eastern Europe. I am not pleased with this (lack of) resolution and do not plan to purchase another Whirlpool product.

Whirlpool refrigerators are best whenever I used many refrigerators. It provide many useful service to users. It allow us to store different varieties of products including vegetables, fruits, beverages and many more. It can make cube ice for to use in different drinks, products, etc. It consume less energy to used this Whirlpool refrigerator products. We used Whirlpool refrigerator with less stress of storages of fresh vegetables and fruits. Water is main thing we used to store in this fridge, it maintain temperature well for cool and fresh taste of nectar of nature. Nowadays, refrigerator are used widely in our locality especially Whirlpool which I mentioned them earlier to buy this awesome product to give comfort of mankind. I recommend Whirlpool refrigerator.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

I have purchased Whirlpool refrigerator 2 years back. Suddenly my refrigerator stop working. When I filled complaint against this in customer service care. They sent technician. He told its compressor not working and asked 2800 rs for gas filling. Then he said hell come tomorrow for this. For 4 days he didnt come. After 20 calls, to customer service centre they said, Your refrigerator has to sent to the center. For that they asked 1000 rs... We were so disturbed by their slow service. We immediately said yes. Now when our refrigerator arrived at their center. Now they are again asking for 3400 rs for other part. Im so frustrated by this service. What type of warranty you are giving.. The warranty is of just the box.... So bad products. Such a bad experience... Never gonna buy Whirlpool product again or recommend anyone.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

I closed on our new home in December 29, 2019! The first issue we experienced with our Whirlpool Oven was March 2020! The first technician who arrive in March 2020 was supposed to replaced two parts, but, one part in her possession was the wrong part that Whirlpool ordered for an electric oven, not a gas oven! Since March 2020, three additional technicians have been sent out from Texas Home Appliance Center, and accomplisnhed nothing! As a matter of fact, the third Technician, Edward, came out to service the oven and all he did was turn the oven on! He had no instruments and did not appear to check on any other issues! Three visits from Technicians later, I finally received a call from a Whirlpool Supervisor, today approximately, 1:47pm CST! Her explanation was the following: The documentation from the so-called professional technicians stated there was no issues with the oven! Even though the oven is still not operational according to its specs! Theres even one part that is missing where Whirlpool ordered the wrong part, ac cording to the Technician. And, we never heard from that Technician again with respect to the followup on the missing part! The Supervisor I spoke with today ~1:47pm today, Dec 9, 2020, stated I was welcome to call again to place a warranty work order, but, if they dont find anything wrong with the oven, I would have to pay for the visit! This is ridiculous on many levels. I will be writing other reviews to influence the public not to purchase Whirlpool Ovens if this is the kind of Customer Service Orientation they will received. This is unacceptable Customer Service Orientation! I have a Whirlpool oven, where 3 techncians have serviced it, and, it still doesnt perform correctly! It still takes 30 minutes to cook a can of biscuits, and, they still required more time in the oven! Whirlpool states if the documentation from the technicians states the oven is working properly, then, Whirlpool cannot do anything for us - even though the oven is still under warranty! UNACCEPTABLE! Ive purchased my last Whirlpool Oven!

Broke within a year, company wouldnt back its product. Went out for another range, chose a different brand. Make sure you know the companys policy in case of breakdown. Sometimes, even though it might be an off brand, might turn out to be the option. Think outside your norm, listen to employee, other consumers. Just because its on sale doesnt mean it actually does its job.