I bought a Whirlpool gas stove (WFG745H0FS1) 2/1/18. The front control knobs (W11122880) position ink began rubbing off after a year. I sent them pics, their solution was to pay $45 each for new knobs.

I bought a brand new Whirlpool fridge early June with the extended warranty to have it shipped on my moving day on June 18. The team delivered and installed the fridge and told me to wait 3 hours before plugging it. I went and spent over 300$ in groceries only to find out the fridge does not work. I waited 24 hours, still not working. I had to wait until Monday to call the customer service because it is closed on weekends. I had to throw out all my food and order food all weekend which incurred an extra 200$. I called Whirlpool on Monday and was told a technician would only come on June 30th. 8 DAYS LATER!!!!I did some research and found a certified whirlpool technician myself who was able to come the next day only to find out the fridge has no gas and this is an assembly defect - WHIRLPOOLS FAULT. Whirlpool would have to send me a brand new fridge (These fridges are NOT TESTED?!). I was asked to call to arrange the exchange, I asked for compensation as I have already spent over 500$ and now would have to wait another week with no fridge and they refused to compensate....They told me I would get a call in the next 48 hours to let me know when I would get the new fridge and 3rd day later, still no call.I received a call on Friday to tell me they approved the exchange...Really now and would have to wait another week. That is over 2 weeks with no fridge, I sent a private message last week to Whirlpool, no answer, I spoke to customer service twice, they cant help me and do not want to compensate me. I have never been so frustrated and mistreated by a supposedly « reputable » company? WORST PRODUCT AND CUSTOMER SERVICE!!! DO NOT BUY!!!!

I bought a Whirlpool Cabrio a few months ago. Every time we do a load of laundry, the clothes are not getting cleaned. Dark colored clothing, including grey clothing, comes out of the washer with white residue, streaked all over the clothes. We have to rub the residue into the clothes to make it go away. If we attempt to dry it and do not get the residue scrubbed off the fabric, when the clothes get dried, there are white streaks in the clothes. This is extremely frustrating. We spend a lot of time getting the residue rubbed into the fabric every time we do a load of laundry.The local appliance store has told us that perhaps we are using too much soap. We have used nothing but the high efficiency soap, as recommended by Whirlpool, and have reduced the amount of soap per their suggestion. It is now to the point where we are using hardly any soap at all, in the hopes that we would not have to spend 30 minutes working on the clothes after every load. That has not worked. The white residue is still all over the clothes, and since we are using less soap, I dont think our clothes are actually getting cleaned.When we wash a load of whites, they arent getting cleaned at all, even when we use bleach. In fact, when I compare brand new undergarments with recently bought undergarments that have been washed a few times, the ones that have been washed a few times are noticeably different in color, they are actually starting to turn grey in color.I have used Affresh in the washing machine, per the manufacturers suggestion, numerous times. We had thought maybe that was the problem. But even the load right after the Affresh treatment leaves the white residue or does not get the clothes cleaned.This washing machine was close to $700.00, and I feel that for that amount of money, I should be able to expect clean clothes. I have never had a problem with a Whirlpool product before, so I had no qualms about purchasing this washing machine. At first, I thought maybe it just needed to get broken in, that it would stop leaving the residue after it had been used a few times. However, that has not been the case. I have tried everything I can think of to improve the performance of this washing machine, but nothing helps.When I contacted the local appliance store to complain, they suggested I cut back on the soap. I told them that I had tried that and it didnt work. They told me to use Affresh, I told them I did that. I asked them if they would take the washing machine back; let me trade it in for something else. I would even be willing to get a cheaper washing machine, I just wanted something that worked. They told me they couldnt do that. Even though I was still under warranty, unless it was broke, they couldnt do anything, and even then, all they could do would be to try to fix it. They couldnt take it back and give me a different washing machine.The experience I have had with this washing machine is the worst experience I have ever had with an appliance. I had always thought of Whirlpool as a trusted brand for appliances, but if this washing machine is any indication of how they now makes appliances, I will never buy another one of their shoddy products again; and you can guarantee I will be telling my friends, family, and coworkers not to buy Whirlpool products either.

I’ve found many years of flawless performance from many Whirlpool Appliances! Once they are 20+ yrs old, I tolerate their aging and repair issues if they occur. My current microwave oven is 10 years old and was removed for a kitchen remodel, replaced after remodel and hasn’t skipped a beat!

I purchased a Whirlpool Cabrio washer and dryer from a local appliance center. Everything was working great. After some time, the washer began to have error codes. I would have to turn it off and restart using more detergent, more water and more electricity to attempt to get a load washed. I did purchase an extended warranty. I reported the issue to Whirlpool and I have had 7 home repair visits while still under Whirlpools warranty. The first time, the repair tech went under the washer and tightened a screw. REALLY! The next visit, the motherboard was changed and the issues kept coming back. Well, the Whirlpool warranty was now over so the extended warranty had to be picked up from the appliance center. Things got worse and had continued repair calls. After I had enough, I called Whirlpool and spoke to everyone under the sun. I tossed it outside and bought another brand washer. Several weeks went by and this washer still under the shed, Whirlpool contacted me and bought back my washer, GREAT.Now, here it starts all over again with the dryer, same issues with motherboard. Only this time, I am 1 month out of Whirlpool warranty and need $385 for a new motherboard plus cost to replace. I call Whirlpool again but only this time, they show no issues with this dryer and are not budging. I toss it out and again, purchase another brand dryer. I grew more angry by the day looking at this dryer sitting useless outside. I had it hauled off as trash. My question is how does a consumer protect themselves against these manufacturers? I do understand warranties but if it smells like a lemon, acts like a lemon, it must be a lemon!

I bought a Whirlpool fridge 4/23/2013. Thanksgiving it went out. I had a repair company come look at it to see how much it would be to repair. He said the compressor was out, it has a freon leak, and the electric board has a relay that is acting up. Basically it would cost $600 or more to fix. I only paid $750, mind you. Whirlpool customer service said if we pay to have it fixed then send them the paid receipt. They would then give me a 6 month service plan for future repairs if needed. Please tell me how that helps me now? A voucher for $200 or offer something to help me now. Not a happy customer. Thanks for nothing Whirlpool.

The Whirlpool washer and dryer I bought new four years ago has been nothing but a giant on-going headache. No end to the error codes for washing machine. The dryer knobs broke off after two years. The washing machine works only when it feels like it, and important pieces that get a lot of wear are made of plastic. I will never buy Whirlpool again. Ever. Good luck to anyone that is brave enough to buy Whirlpool appliances. I have to say it again: Whirlpool is garbage, junk and unreliable.

The wife and I are retired and when it came time to purchase a new washer, we thought we would spend the money and buy top of the line so it would possibly outlast us. So we went to Lowes and spent $1000.00 plus on a Cabrio. Within the first year, the control board went bad, replaced under warranty, now no matter how little or much of a load the wife puts in this piece of crap, it goes off balance!!!Of course as previously stated, customer service doesnt give a crap because we also saw no need for an extended warranty having made such a large investment in a washing machine that we thought was built with a high standard of quality, SHAME ON US, SHAME ON YOU, WHIRLPOOL!!! You have lost a customer who has been buying your products for a long time but will never buy another and will be warning everyone we can to do the same.

My husband and I purchased a Whirlpool French-door Refrigerator in Feb. 2014 from Best Buy. We did not purchase a warranty through them (BIG MISTAKE) because everything we heard about Whirlpool was positive, at least through friends and family. 1 year and 6 months later we have NO freezer and their warranty expires a year after purchase date! I called the company and they are no help at all! From all the comments I have read on here, there are few positive results! From now on I will be checking all reviews before I purchase a product again and WILL NEVER buy another whirlpool product again!

I purchased a Whirlpool Cabrio washer and dryer. They work well but the washer underneath lid has rusted already. I did purchase the washer in Dec. 2011 and in June 2012 the inside lid to my surprise had rust on it. I called the Whirlpool company and was told that is considered cosmetic and not covered under warranty..

The broiler came on its own during the night. We went to bed at midnight. 4:30 in the morning woke up to a smell, the broiler was going wide open. It had melted the handle off the front of the drawer. There are cookie sheets in the broiler. We dont use it, we have never used it, it was so hot Teflon on the cookie sheets burnt off. The side of the stove was so hot I couldnt touch it to get behind to turn off the gas. It almost burnt my house down. The carpet and the wall are black in the back.

We bought our Whirlpool refrigerator model # WRT318FZDB02 July of 2019. We liked it very much. The beginning of January 2022 we started having issues with things freezing. A few days later nothing got cold. The appliance technician that checked it out said our seals on the compressor were bad and needed a new one. He told us we were better off buying a new refrigerator. I contacted Whirlpool support and they told me the same thing. Our previous refrigerator lasted over 30 years!! I would think Whirlpool would make their refrigerators last longer than 2 1/2 years!!

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

Please read if youre thinking about buying from Whirlpool - the Whirlpool front loading washing machine. Hmm, where do I start? Oh yeah, its a colossal piece of garbage. Four years ago my wife and I went shopping for a washer and dryer. We looked at quite a few and then we came across the Whirlpool front loading washer. Ah, the wave of the future. The end all solution to your washing needs. The best the market has to offer and at over $1,100, they should be. The salesman completely sold us on why we should spend a little extra for such a superior product. I thought, I work hard. I dont make a ton of money, but this sounds like a long term, worthwhile investment. Wrap it up, the washer and dryer combo. Fast forward 4 years later. Whats that awful clunking sound the washer is making? Oh, its the drum. Maybe its off center. I opened it up to find that the spider arm is broken. Isnt it only 4 years old? Surely they (Whirlpool) will fix this at no charge to the consumer because as I was told 4 years ago, this is the best technology. Now mind you, its just my wife and me. She doesnt have to do laundry for 50 people or even 4 for that matter. Calling Whirlpool (ring, ring, ring. Hello, this is Whirlpool), I explained to them what the problem is and that we have only had this magnificent piece of gold for 4 years. What can you do for me? Sorry sir, the machine is only warrantied for a year. Youll have to buy the $350 part to fix it. Reading between the lines, Youre screwed sucker. Thanks for the cash. Really, youre telling me that I spent almost $2,000 of my very hard earned money for a washer and dryer set, and after only 4 years of use you will not fix it? Allow me to paraphrase the reply in laymans terms. Nope, youre ** and thanks for the green. Here are my thoughts on Whirlpool. They are one of the worst companies out there for customer service. The front loading washing machine is a horrible product that should be pulled off the market and never be sold again. My experience with this company will never happen again because I will never ever buy another one of their products. So please, before you think about giving them your business by buying a front loading washing machine, think again. And remember this - I now have a $1,100 paperweight.

I have had the Whirlpool Cabrio washer and dryer for the last two years. I HATE them. We purchased them from Lowes at a price point of around $800 each. What we expected and what we got were two different things. The washer was horrible from the beginning. It is impossible to wash a load of clothes without the UL unbalanced load indicator. It is impossible to balance a load. I have taken wet clothes out and put them back in with no luck. It takes hours for a load to finally wash. I have all but given up as I have been told it us unrepairable and too costly! Now the dryer has decided it will no longer dry clothes. It has never been a good dryer but now it takes at least 120 minutes to dry jeans. Do not buy a Whirlpool! I will never have another Whirlpool product in my home... RIP OFF.

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

This is a defect due to the removal of the dispenser heater being removed. The insulation is inadequate behind the ice/water dispenser (@ 3 feet from the bottom of the door.) Replaced the line, thawed it out multiple times, added extra line under the fridge in the coils to try and warm up the water in the line between the 90 degree elbow connector and the dispenser... no luck. Since all the manufacturers models are being assembled in Mexico, using the same designs, other models are have the same issue. GE is backing theirs with a replacement freezer door. Well see if Whirlpool backs theirs. This whirlpool Gold is @ 3 years old and the issue started around a year ago.

Im glad to see that Im not the only one that is dissatisfied with Whirlpools products. Three weeks ago I found my basement to be flooded and you could tell that it was from the hot water heater that was installed in 2005. The plumber changed the release valve. I thought that was it. This past Wednesday I go down the basement and find another flood. The plumber said pilot was not lit. The explanation was wind could have come down the chimney and blew out the pilot. Pilot was relighted and within 12 hours there’s cold water again. I called the plumber again and said that the thermal coupling must have gone bad. I went to Lowe’s to get a replacement and found that Whirlpool is sending a free replacement but I would have to pay shipping. All well and good, but what do I do in the meantime for hot water? If Whirlpool made a mistake, why didnt they send the replacement parts to the businesses that sell their products? I guess that would be the simple solution; instead, they expect me to pay $30.00 for shipping and be without hot water. Well, let me tell you: Im tired of this hot water heater. Whirlpool can go out of business for all I care because they dont stand behind their products. Im going to buy myself a Rheem and Im sure Ill be a lot happier. Need a new hot water heater? Don’t get a Whirlpool!

I bought a front loading Whirlpool washer a few years ago after having my old top loading Kenmore for 25 years. It seemed okay, but I did always have to leave the front door open and it always smelled musty, which was of some concern. My clothes never smell totally fresh. The biggest current problem is that several months ago it started with a failure code, alternately would stop without draining, wouldnt fill, or wouldnt drain, and ultimately ended up flooding my basement. So we called for service and they replaced a sensor and said these machines seem to have a lot of service issues with sensors blowing and motors dying. So I paid them that time. Now its a month or two later, failure code again, calling for service one more time. But if it costs too much I will join the legions of dissatisfied Whirlpool customers and will switch to an upright competitors brand.

In 2014, we redesigned our kitchen for two side kick gorgeous looking white fridge and freezer (Fridge was $1099 & Freezer was $1099, plus extended warranty $436.19 CDN.) Within 2 years the evaporator blew. $1000 dollar repair that Whirlpool covered, yay!. BUT 3.5 years later the compressor blew...another $1000. Whirlpools response...Sorry Sears went under and the fridge is 5.5 years old. Whirlpool discontinued the model so no new fridge for us unless we re-do a whole bank of cabinets. Forewarned is forearmed. Stay away from whirlpool. There are better brands. Do your homework! Sue from Edmonton, Alberta

I have spent more money in the last year to fix this piece of crap. So very disappointed!!! I have lost $$ of food because fridge does not cool.. Ice maker is a joke... I am going to call someone out for the 4th time... Costing me a fortune... Very disgusted with this product.

My brand new top-loading, high efficiency washer has squealed like a banshee from day one. Whirlpool replaced the main agitator part, with no success. It still squeals so loud, you cant have a conversation in the same room. Now, Whirlpool says that it is normal. No, it is not normal for a washer to squeal so loud. I am still waiting on Whirlpool to replace the same part they replaced the last time. We are still not abe to hear each other over the squeal of our new Whirlpool washer. This is not normal.

I will never purchase from Whirlpool again. After 3 years of use in a 2 - person (adult) household, my Whirlpool Duet (WFW94HEXW2) washer suddenly stopped working with an F6 E2 error code. I unplugged / plugged in the machine, took off the top & checked connections, and let it sit overnight. I could not get it working. Speaking to a local repair technician via phone, he indicated it is likely the control board. Whirlpool changed that part from part number W10406632 to part number W10427967. Before spending the money on a service call, he suggested I contact Whirlpool to see if it is under recall. I contacted Whirlpools customer service. They told me the washer is not under recall but I may qualify to purchase their Repair + 1 service. When I expressed frustration at spending so much on a product that lasted only 3 years I was told This is not a known quality issue or recall. I will document a complaint for you. The chat session was then terminated by the customer service representative. We will spend over $300 to replace the part that Whirlpool obviously knows is flawed. However, I will not pay for an additional Whirlpool repair service to fix something that should not have broke in the first place. And Whirlpool (including Maytag, KitchenAid, Jenn - Air, etc.) will never get our business again.

My review merely echoes the other 1-star reviews Ive read below, but Im including it anyway. We bought the Whirlpool Cabrio from Lowes in 2013. Two weeks ago, a mere five years after purchase and shortly after our warranty expired, it broke. It kept showing the UL code and took multiple cycles to wash the clothes. Unacceptable. We called the technician; he came out; told us it was the bearing that busted; and quoted us $800 to fix it (I noticed below another customer was quoted $400 for the same issue). We told the technician thanks but no thanks and purchased a $450 Samsung washer. Our family will never purchase any Whirlpool product again. From their customer service to the performance of their machines-- its all very much lacking.

I love my Whirlpool Washing machine. Purchased it 2 yrs ago & have not had any issues. Its quiet, large capacity. Washes my clothes very clean. The various washing cycles makes it so convenient to wash as much or as little as I need on any occasion. I do recommend to anyone that you do the cleaning cycle on these new washers to ensure top performance when washing.

I purchased an OTH microwave model #WMH1163XVQ-1 around 12/2011 from Lowe’s. Within a year, the paint started peeling inside of the microwave on the bottom. A few weeks ago, I noticed flames in the microwave and realized it wasnt my food but the microwave itself was on fire. Im glad I was close by to immediately turn it off. I hate to think what would have happened otherwise. Does anyone have any idea of what I can do about this? Would this still be under warranty? This is the first and last Whirlpool product Ill be purchasing.

I purchased my refrigerator four years ago from Lowes. From the second year ice would form in the bottom of the freezer weekly. This past week it stopped working totally. I had to call a repairman. He advised me the parts he had to replace were outdated and Whirlpool had made changes to the my refrigerator model two years ago. No recall. Just cheap parts that caused the refrigerator to not defrost. $400 later all is well and I am broke. I wrote to Whirlpool and their response was, Oh well, there was never a recall so youre SOL.

I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.

On 12/27/2013 I bought a Whirlpool hot water heater from Lowes Model NU50T122-403. On 12-13-2015 the pilot went out. When I called tech support on 12-14-2015 they gave number what were call centers or person who returned the calls. So I called a local plumber that I used before. He came out and told me that had to replace the pilot. On the 16th 2015 of Dec. that did not work and told us the heater needed to be replaced. The replacement will happen today I hope with little to no help from Whirlpool. I would advise you to do your homework before you buy a Whirlpool hot water heater.

I have a microwave (Model: MH1150XMQ-0) in my summer home. The microwave gets little usage but the door has cracks in all the corners. I have two other friends with the same problem. This appears to be a design flaw and should be corrected. The microwave is still useable but I do not know how safe it is.

Reading the many reviews of malfunctioning washers and other appliances, I wonder why organizations like Consumer Affairs and Consumer Reports do NOT help the many cheated customers form a class action lawsuit or boycott or some other means to effectively organize and force manufacturers to return the full cost of purchase, taxes, shipping, moving and repairs for 5 years for every product. The manufacturer have NO consequences for selling shoddy, malfunctioning but terribly expensive products. We are all being taken for fools by the corporations.I was stupidly brand loyal and bought a Whirlpool Duet front-load washer and dryer because we had to leave our perfectly good 28-yr-old Whirlpool washer when we sold our house. The first set of instruction is to pull the electric cord from a small hole in the back of the washer. No amount of pulling would budge the cord. Finally yanked with all my strength, heard a snapping sound and 12 of cord came out. Then no more pulling, yanking or tugging would produce another inch of cord. So I took off the top of the machine and found the cord tightly wedged in the fork of a plastic thing that looked like part of a stabilizer for the drum.A similar plastic thing on the other side was broken at the fork, the snapping sound I heard. Freed the cord with lots of effort, but it was still firmly stuck way down inside. Removed the back of the machine, found the cord stuck inside a circular thing with one tiny opening. Took lots of time and effort to free the cord from that, but it was still stuck. Finally managed to reach the plug, which was firmly anchored to the bottom of the frame with an orange lanyard. Cut the lanyard with a knife to finally free the cord. This had to be an act of sabotage by an assembly worker, as no way could the cord accidentally jam itself into 3 different places too small for the cord to slip in, and it certainly didnt tie itself to the bottom of the frame with a lanyard.The hour it took to free the cord was just the start of troubles with this machine. It did start and kind of tumbled clothes in an odd fashion, but when it went into spin cycle, it literally jumped all around the room, almost jumping out the door. The whole house shook and I feared the floor would collapse. That machine must weigh well over 100 lbs. even without water and clothes. Next load I tried delicate cycle which had a slow spin cycle.Same result, even worse. I had to wedge my body in the 10 space between washer and dryer and press down with all my 170 lbs. to keep the machine from doing serious damage to the dryer, walls and floor. I contacted seller, Lowes, and they said call Whirlpool. So I did, but no response. Before buying that machine, I read many horrible reviews of Whirlpool Duet machines, but I have only owned 2 washers since 1967, both Whirlpools, so I had strong but stupid brand loyalty.

I would say that the Whirlpool refrigerator is overall satisfactory and a good product. The size accommodates our refrigerator needs. Would recommend product to my friends and family.

Its a great machine but the temperature control button is easily moved at times. The machine does a great job in washing clothes. Ive had mine for 10 years now and hope that I never have to replace it.

In addition to that I find the HE rating a joke as it takes 2+ hours to run a load of whites despite it saying on the read out that it will be 1 hour and 4 minutes, it literally tears up my clothes. I have now gone through 3 sets of sheets, 4 towels, 5 baby onesies... How can a washer that doesnt have an agitator cause holes and shredding in a garment? I honestly dont know what to do anymore. It takes two days to do the wash for 2 people when I could get it done in hours with my old machine. And to think I spent close to $900 on this washer makes me sick! I want to go back to my old agitator type washer from Maytag!

I found this site while looking for a part number for the thermocouple. Lowes had one, but not for the FG model. I decided to call the number on here from Chris to see where I could buy the correct one with left-handed threads. I was told that they would sell me the conversion kit, but I couldnt get just the $8 thermocouple. Then $47.90 later and the conversion kit is on its way. Im not happy about it but at least I got 6 years out of my water heater before the thermocouple failed. The plus side is next time, I can get the $8 part from Lowes and not be without hot water for a week.

Bought this washer in May of 2019: Whirlpool - Whirlpool - 4.5 Cu. Ft. 37-Cycle High-Efficiency Front-Loading Washer with Steam and Load & Go™ XL Dispenser - Chrome Shadow. Model: WFW6620HC. SKU: 6313774. Paid over $1,000.00 for it. FIRST TIME washing our sheets, we had snags & rips. I immediately called and was referred to Whirlpool and then referred to an outside repair company. They sent a technician out who said everything was functioning properly despite having ruined 3 sets of sheets (these were not all washed at the same time & I didn’t realize they were being snagged until making the beds).I continued to use the washer - clothes were fine, but yet again, MORE sheets and now comforters RUINED!!!! I called YET AGAIN after troubleshooting the problem myself and finding that the drain holes in the drum had metal pieces sticking up causing the items to snag & rip. Another day taken off work to stay home for the repair. The repair guy comes out, the part was broken. So now I’m left once again with a faulty washing machine AND no ETA on when the new part will arrive and be installed AND having to take yet another day off work.7 sheet sets, 3 comforters, multiple shirts, & multiple bathing suits RUINED & was told there was ‘nothing they could do!’ I will NEVER EVER AGAIN purchase anything with the Whirlpool logo. It’s JUNK! Just an FYI, this was initiated in May of 2019 and it is now the middle of September 2019 with no fix updates. Who can go months without doing laundry???? Once again, poor customer service and JUNK of a product!

After 25 years my Maytag died. It was a Sunday so we just decided to go to Lowes & purchase a new one. They could not find my 1st choice so I bought the Cabrio. It is the worst washer I could have purchased. It determines the amount of water you need. Our clothes never seem to be clean & its very noisy. It has no agitator & is supposed to save water. Even putting it on the longest cycle our clothes do not appear to be clean.

Rather than replace the heating element in my 15 year old Sears dryer, I opted to replace both my Sears washer and dryer with a new HE Whirlpool. It was the biggest mistake that Ive made. The washer does not have an agitator and the clothes turn into a twisted knot. Deodorant did not wash out of load of three sweaters. When I called tech support, the woman told me that the washer met specification. I suppose that means that it uses only limited water but has nothing to do with the cleanliness of the finished load. I was told by the repairman that future calls regarding unclean clothes would cost me despite a warranty that I purchased from Lowes.He suggested that I wash on using the Bulky Items setting and with a specific laundry soap. The setting provides more water but without the agitator, my clothing turns into a huge knot and comes out of the machine dingy despite washing loads for over 60 minutes at a time. My electric bill has gone up because I have to also add an extra rinse. The machine frequently become unbalanced. My dryers seal started loosening up two years after my purchase and finally became twisted in a sheet and ripped itself loose. Whirlpool has lost all future business with me.

After having our refrigerator for a few months we noticed rust on every stainless steel panel on the front of the unit (6). After customer service sent a technician to look at the unit nothing more was done. I was just told to try and scrub the rust off.

I bought model N40S61-403 gas water heater. I had it installed, and then I came to find out that you cannot common vent with another power vented unit. I contacted Whirlpool 3 times, and got no help, other then it was hooked up wrong. The issue I have is that the water heater’s pilot light puffs out when the furnace kicks on. These 2 items are common vented, in the installation guide. It does not say anything about common venting until page 11, and even then, it is not in bold or highlighted letters. Now the unit’s pilot light is going out without the furnace kicking on. Once again, I got no satisfaction from Whirlpool, other than it was hooked up wrong. I realize that I am the one who is ultimately responsible. Hopefully, they put something on the box, or earlier in the guide to warn novices, such as myself. As for Whirlpool, that will be the last product of theirs that I put in my home, and as soon as possible, I will be removing 3 other appliances during a kitchen remodel, and will replace them with a different brand.

Just bought two new Whirlpool water heaters, $469 each. Not impressed. One of the MANY issues: water leaking from the top. Reason: before installing, if you look inside female threads, you may see a rubber gasket (heat loss valve). One of the two heaters of mine was missing one. This showed me what the quality of the joint was like under the gasket. I temporarily removed the other three (two heaters) to confirm what I saw: At the backside of the threads there should be a clean flat landing from which to the male nipple should tighten against (washer in-between). Instead, there is a disaster of a flimsey lip (washer-like) which is torn up and not anything close to flush. Bad Whirlpool! Bad quality control!

Whirlpool washing machine has always been reliable for me. I have owned 2 and they lasted me many many years. Its easy to use, and cleans clothes perfectly. My family is also a fan of Whirlpool appliances.

Moved into a house with a 2009 Gold Series Dishwasher model GU2475XTVY0. It has never worked since we moved in 3 years ago, always left dishes musty and poorly cleaned. We basically used it as a rinse/dry and pre-washed everything by hand. Even then it would mold up frequently and required manual cleaning. Total piece of junk, but looked really nice, stainless finish. Yeah.Latest chapter is it completely stopped working. Called a tech out for the usual $80+. His advice: this is a total lemon, and has been from the start. Not worth repairing. So Whirlpool, is this the standard you have now? 5-6 years for a dishwasher life cycle? Noted that my fridge is a matching 2009 Gold series, it has also had several problems with keeping a steady temp and has gone through 2 control boards at a hefty fee each. I guess Im done with Whirlpool, running out of appliance brands to blacklist here...

Purchased 2 sets of the full sized refrigerator and freezer combo. First was 2005 and second was 2015, both new build homes. We had a few probs with 1st set but the 2nd has been a nightmare. Just like others we have lost time and food because of the constant problems. Avoid @ all costs!!!! Apparently they only care about lining their pockets and not the consumer.

We purchased a Whirlpool Duet machine in September 2010. About a year ago, I started noticing tears and stains on clothing. Luckily, it was always on a washcloth or blanket, nothing special. Last week, it tore a 3-inch hole in my good jacket. I was not happy! My husband and I checked inside the drum and all around the seal. Neither of us found any rough edges. I thought if I called Whirlpool, they might have had a recall. They assured they had never heard of this problem. REALLY!!! Just look at all these e-mail complaints. Back to the old top loading - basic wash machine. Definitely not a Whirlpool!!!

Ours is a glass top & has 2 dual burners & we are very pleased with that feature. The oven however takes quite long to preheat & the alert sounds are so weak you can barely hear them. It was a rapid purchase on a sale item. I wish we had shopped a bit more.

I like Whirlpool, but the ice maker never worked right. Now l have to clean the ice off the dispenser about every three days. Other than that has been good. This is my third Whirlpool refrigerator.

I bought the Whirlpool mini frig from Target 3 years ago thinking it was made by whirlpool in USA!!!! 1) not really made by whirlpool!! Made by Glantz from China. Common deception of USA and Chinese mfg to fool consumers is to license a well knownBrand to glantz in china. Glantz mfg almost all mini frigs under dozens of well known brands. Federal Trade Commission should ban this kind of deceptive marketing. Complain to the FTC Wash DC!!! 2) Chinese mfg gantz mfg defects and how I fixed them: A) back of freezer compartment open, freezer does not freeze B) 45f inside not 40f!!! C) defective thermostat remedies: 1) aluminum foil to seal back freezer 2) weather stripping around door to bring temp from f45 to 40f.D) used Youtube video to adjust defective thermostat, until I can find a replacement thermostat!!! Dys videos: watch youtube repair videos before you trash your frig. 2) check the country of origin, if its made in china, it will not last very long!! 3) buy an extended warranty for any chinese product. You can buy generic frig replacement parts on eBay!!Yes chinese products are cheap, but they do not last!!! One good thing!!! This is a very quiet frig.

Whirlpool oven WOD93ECOA501 - This oven will most likely lock up if you use the clean cycle. I wish there was a class action suit in California. This happened first time I used the oven. Very expensive to fix, and though it was 9 months after a kitchen remodel, it was not under warranty because we bought it early and it sat in garage, and Whirlpool could only use purchase date. This is not new technology. Upper and lower oven both locked. Wish I had bought a Blue Star oven, as my Blue Star cook top is fantastic and a pleasure to use. HAS ANYONE GONE TO SMALL CLAIMS COURT?

I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

Looked for the best refrig we could find and it turned out to be a piece of junk! Less than 3 years old, paid 2700$, french doors bottom door freezer. It started making a lot of noise it seem to be coming from freezer. Called Whirlpool, they said to clean coils. We wanted a repair company to come out. They set an appointment for next Tuesday between 12pm and 5pm. Said ok.Was making so much noise, and no longer freezing everything so call said company. Lady was very rude, and said they would not be out on Tuesday but sometime the following week. This would not work for us so called another repair shop, said they would be out. They were here before 6pm. Found out that they have been having this problem, had same type of call already this week. Repair for this problem would be over $1100.00. No thank you! Would just as soon junk this appliance. So very sorry we wasted our money on this.

I am concerned that Whirlpool microwaves installed over the stove have extremely faulty doors. I have two homes in which I have Whirlpool microwaves, and both have huge cracks in the door and small pieces inside the doors beginning to fall out. It deeply concerns me that it will cost more to replace the doors than to replace the microwaves. I have always believed in Whirlpool appliances but now feel that I will have to change brands. My question is “What in the world is wrong with your doors that they crack so easily and the company holds no responsibility with such faulty work?” I would simply think that this was just a faulty door on my microwave, but I have two that are cracked! This definitely means you have a faulty product.

Having multiple apartments I have some experience with water heaters, with that being said, old school water heaters would last 30 years with basically no maintenance. Since those old, manual no BS flashing light codes were replaced with Whirlpool brand, I see constant problems. Honeywell valve/motherboards was the worst thing that could have been put on any equipment. More or less they all failed within few months past warranty expiration date. Replacement part is cost almost half of what brand new product costs. When called customer service, they are aware of said problem but will not help, or recall above product. There are plenty of videos and forums of people complaining about the same issue. Being poorly treated by customer service, I know that I will no longer be spending my money on whirlpool brand. 3 years off of the water heater is a joke.

The first Front load Whirlpool washer leaked. 5 repair techs visits. Wasted days. Finally located the leak, in the main basket. Replaced washer. Second washer the clothes come out smelling like a horse blanket. Mold. Clean the washer every month still mold. Plan on junking the washer a getting a new model. Never expected this much trouble and time on a basic appliance.

Whirlpool under-counter dishwasher (model DU1345XTVB0) was purchased 14 months ago. Upper rack plastic adjustable wheel rack is broken. Will not replace. Dishwasher has probable design flaw with wheel positions causing overhanging load to put extreme stress on outer two wheels. The design was done to save money instead of having telescoping rails as most dishwashers do. Explained this. They will not even send a part. Many other Whirlpool dishwashers use these parts. Probable class action suit material.

This Whirlpool top load washer has been an awesome product. I have had it for 9 years and havent had a bit of trouble. Its very quiet and very reliable. The only maintenance is running a cleaning tablet on the cleaning setting once per month, and it tells you when its due... No musty smell problems that I hear from people with front loaders. Its a great product.

We bought my Whirlpool top loading washer and dryer back in 2005, and they have not disappointed. Apart from needing a heating element replaced due to poor ventilation one time, both machines are extremely dependable and wash our clothes quite clean!

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

Whirlpool 29 cu ft French Door Refrigerator WRF989SDAM - We purchased this refrigerator September 2013 for our new home. We moved in November 18, 2013. The refrigerator made a very loud buzzing/humming noise from the beginning and did not make enough ice. The shop we bought it from came on 2 occasions to work on the ice maker and finally totally replaced it. Then the rack on the bottom of the left door fell out and contained glass jars of pickled vegetables. They broke and made a big mess and etched our travertine tile floor. We called the shop and they sent their son out who put the rack in with duct tape which of course did not work so we took it out and put it in the cabinet. We had to pay to have the tile polished to remove the etching. On the weekend of November 15, 2014 the humming noise was so loud that we called the repair person again and they came out on November 17, 2014. At first they thought it was a fan motor but the freezer started making a loud noise and the owner came and said the compressor was going out. Our food was beginning to thaw and we asked if they could at least loan us a refrigerator to use. They brought us an old small fridge which was put in the garage. We took all our food out there. They came November 25 and picked up the fridge to be repaired. We had been told the warranty was out but after calling your company they were told Whirlpool would cover parts and labor. Today is Thanksgiving Day and we can not cook a big meal due to the small fridge and freezer and we are buying bags of ice every day. We have family visiting and must go out for dinner. We have no idea of when our refrigerator will be returned to us. This has been an expensive and disappointing experience. I would never recommend your refrigerator to anyone due to this experience. I really feel we should have been offered a new refrigerator at a discount. We bought all our appliances from Dons Appliances in Okeechobee, FL 34974 and they are all Whirlpool. This refrigerator cost $2299 and our total order was $9,642.84. We would appreciate a response from your company.

Bought refrigerator in Jan of 2019. Quit making ice in Oct of 2019. 3 service calls and felt like it was band aided until manufacturers warranty ran out. Now waiting on new freezer door to be made. 6 to 8 weeks out. We will see. Called Whirlpool and was offered nothing. No customer service whatsoever. Will never buy another whirlpool product again.

Read reviews on the same washer (Cabrio Whirlpool) that I had purchased in January 2017. I have the same problem everyone else has with it, not cleaning the clothes. It was such a disappointment. Had a Whirlpool front in loader for 15 years. Loved it! But the washing machines without the agitator on it is a laugh. What person thought up that design. What a joke on the poor unknowing people that purchased one. Im also upset at G&H Appliances for not standing by their products they sell. Found out that Lowes has a 30 day satisfaction guarantee on what they sell. Not buying from Lowes and buying a washer without on agitator on it. Was two big mistakes I made. I wanted to help out a small local business, but wont be doing that again. They sure are not worried about me.

A factory authorized technician came out this morning and repaired the washing machine. The bolt had come off of the pulley, which then fell off and burned through the guard, and then burned into the insulating on the bottom. The technician said this happens frequently. All that needs to happen is to have a Loctite bolt holding the pulley rather than a plain bolt which comes loose with the vibration. All Whirlpool had to do was spend a couple cents more for the proper part which would avoid potential fire! I should not have needed to have had my home put at risk, needed this service call or pay all that extra money because of their poor workmanship and design failure. This should be a recall item, and all costs incurred by the consumer should be covered by Whirlpool.

Whirlpool fridge with ice and water dispenser that broke down within days of install. The water dispenser stopped working after the first flush and Whirlpool were notified. They engaged a useless repair company who have been unable to resolve the problem and will not communicate updates. Whirlpool have been fully informed of the problem with their brand new product which was defective practically from the start and have washed their hands of any involvement in resolving the problem with their appliance. They defer defective product as a warranty issue and leave the consumer to chase after people to get a repair done. For a brand new $3,700 fridge that doesnt work within a week of install I just cannot believe they would sell a defective item and make their consumer suffer for it.What consumer would knowingly choose to purchase a defective appliance? If you end up getting a defect, the company should make it right....right away. Im at 2 months now without a functioning water dispenser on a fridge that is only 2 months old. Just disgusting.

The clothes have a stale and mold smell. The whites like tee shirts and shorts and other whites are a dingy yellowish color. The detergent that was recommended and pellets used every month do not work. I have called and complained several times and the operator said that she had one and it works fine, the other person said to wipe the inside of the washer and leave the door open after each wash and not to store the dirty laundry in the washer till next use. They never explained that you have to run a special pellet through the afresh clean washer cycle. Well, we have tried it every time and the clothes still do not clean and stink bad. We asked them for an exchange and they said no. Is there anything we can do?

Whirlpool Gold French Door refrigerator freezer on bottom - I purchased my refrigerator at Lowe’s on 9/26/12 and it cooled OK for the first 3-4 months but it was very noisy along with water dripping from the ice maker door. Then sometime in Feb. my freezer started to warm so I contacted Lowe’s service and they scheduled Tech. to come the following week. He found that freezer evaporator was freezing - suspected a leak and ordered one. Replaced that, and a short time later it was warm again. To make a long story short they have been to my house approx a dozen times replacing the freezer evaporator, control boards, adding refrigerate, and replace the reversing valve, and no time at all it was warm in the freezer again. Tech could not find anything wrong with it and added a little refrigerate and the problem was solved... I thought! Two months later the freezer was warming again. Now they say it’s the evaporator on the cold food side has a leak and needs replacing. Been waiting two weeks now on parts. Talked with Whirlpool and Lowe’s about replacement with a new unit but they tell me they only cover parts and labor. Needless to say this is my last Whirlpool appliance!!

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

The Gold Series Whirlpool dishwasher has some cool features for changing the configuration of the shelves, etc. After that its all downhill. Poor washing, worse drying. In the past 6 months Ive tried: less dishes, redistribute them differently every use, lower/raise upper shelf, use liquid detergent, powder packets, drying agent... nada. Absolutely NO remnant of food can be on the dishes. Of course I rinse everything well prior to loading washer; this one wants them CLEANED. I dont give a flying fig how loud a machine is as long as its doing its job. This one quietly does very little. AND the genius who designed that horrid cutlery basket needs a new job.The basket slides onto the inside of the door, making it difficult to reach into; it can sit on the outside of the lower tray but it falls off at the slightest disturbance. The baskets are narrow with hinged lids; the lids have small and medium slits so items are placed individually. If your cutlery is the right size! Ours is a little wide in the handle, they dont fit and must be placed into the opened, narrow baskets and butt up against each other. We are only 2 folks, I cook one meal a day and run the washer TWICE because bowls and pots take up the entire space, so I either wash the remainder by hand or keep the sink full of dirty pots and dishes. LOVELY. Bring back the old washer!!!

I purchased the four-door Whirlpool stainless steel refrigerator. It was installed on the 15th of June. One month later, the ice was not coming through the dispenser and if it did, it was a small amount. During this time, I was receiving notices from them about purchasing an extended warranty. Today, August 23, 2012, the ice maker stopped working completely. I was disgusted. Paying for the top-of-the-line refrigerator that doesnt last for 90 days is ridiculous. Also, the handle on the vegetable keeps coming off. That will be the last Whirlpool appliance I will buy.

We bought a duet washer and dryer about 3 1/2 years ago. In that time, we had many error codes that we had to research online and fix. We have replaced many things to date. However, this last code,F70, has really been the last straw. Basically you are better off buying a new washer and staying away from Whirlpool. We had a company tech come and diagnose the washer. This code says that its the interface board. The company has replace this board 3 times and the code is still coming up. They have basically replaced everything in our washer and the code remains the same. Nothing is fixing it. They have had Whirlpool-certified employees come in to look at the washer and are unable to fix it as well. They have been trying to fix it for 2 months. I called Whirlpool corporate office and they informed me that the company that we went with is not Whirlpool-certified, therefore the only thing they will do is either give us 15 % of our money back if we were to by a new washer, or we can have a certified dealer come out and diagnose it again. Well, that is just a waste of time. We already know whats wrong with it and would have to pay again to have it diagnosed or we totally loose a lot of money. I feel that Whirlpool really should stand behind their products, considering the price tags they have on them. They should last much longer than 3 1/2 years. I will not by another Whirlpool product again. Apparently, Whirlpool doesnt seem to care about loosing customers. I dont feel that they deserve any stars but it doesnt allow to pick a negative number.

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.

This is my second water heater in three years. The problem is the thermocouple thermostat. Also, when I drain the water, it comes out of the heater black because of the corrosion in side. I spoke to people in the company, and they were nasty to me. This happened to my two heaters in 2 1/2 years. Please, do not buy a Whirlpool heater.

This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasnt level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.

I had a Whirlpool dishwasher for year and it worked great, but the baskets were rusting. I decided Feb 2014 to purchase another Whirlpool dishwasher. It did not clear as well as my old dishwasher. The seller of the dishwasher stated it was our water or detergent. The water and detergent were the same. The only difference was the dishwasher. Day prior to changing the dishwasher, the dishes were clear and the day I changed the dishwasher, the dishes were not clean. November 2016, the main board has gone out. The part costs $148, plus the service call. I called Whirlpool. They stated they would sell me the part or would discount a new dishwasher. I think they should discount the part!!! Whirlpool makes most brands of dishwashers, so you cant change companies. Their quality is all you can get.

Don’t ever buy Whirlpool smaller (apartment) size front loader washer and dryer - from Home Depot or anywhere else. Beware of rules in warranty plans. I am very dissatisfied with them. I have had several service calls.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

Bought at Lowes. Washer was horribly out of balance on first use. Called warranty # to get service. Was made appointment by Whirlpool for next day. Too good to be true I thought and I was right. A week later, repair company called to make their own appt, chuckled and said Whirlpool does NOT make appointments for them. They came out to see washer and at the time of appointment, the guy said sometimes they come from the factory not hooked up right inside and after he went back to a lady in the office, Jonnys Appl Repair, Bozeman, MT said they would not fix it because washer was not sitting on a concrete floor. They are idiots. Finally, washer completely broke 7 months later. There was no service that would honor ANY appointment Whirlpool made. Went through 6 repair companies trying to get a close appointment date. Hopefully next week will be the magic repair. GO WITH SEARS. Repair is directly through them and they show up when they say they will. Ive never had a new product not working right when purchased at Sears.

Purchased fridge in November. Broke 1st time in May. Design defect that Whirlpool knew about. Repair was to move a part called a thermistor farther away from where ice was building up. Broke again in July. Called for service July 28th. Its now Aug 23rd. Was just told by repair service parts might be in Sept 15th. Had to throw food away twice, missed work 5 times for service calls. Repair company & Whirlpool have done nothing but lie to me. All Whirlpool offered was a $150.00 inconvenience fee. Not even close to what Ive lost. Never even received that & now they wont return calls. Talked to 5 different people at Whirlpool, including supervisors. All said they would call me back, but didnt. Keep leaving messages & they just ignore & dont call back. Still no fridge. Want my money back or a new fridge at this point.

My husband and I purchased our Whirlpool Gold French Door Fridge-Freezer on bottom in January 2012. Water collects in the bottom of the freezer and creates thick sheets of ice. When the bottom of the freezer is a full sheet of ice, the water just drips onto the floor. I come home from work to a river of water that stretches across the kitchen--and now my linoleum floor is warping from the water. This started only 6 months after we bought the refrigerator. Im sure the warranty is out--what can I do?

I have a smaller/apartment size fridge. As a 1 person household it is a perfect fit. Works well & wasnt expensive. I am a Foodie, having it so nothing is too warm/cold, all the temps are equal, is a big deal. And in 10 years no breakdowns.

NU40T61-403 have had problems since day one. First problem was while heating up would make loud humming noise. Whirlpool sent out plumber. He adjusted plate under tank. That worked for about 2 months. Then pilot started going out. They send same plumber out again, also sent replacement part. Problem was fixed however about 2 months after that started leaking and flooding our garage. Called company again, was told that is no longer under warranty and stated we need a thermal expansion tank. I stated “why would we need this? This unit is only a little over a year old. Im not going to purchase another tank. A water heater should not overheat like this.” Long story short my husband has been burnt severely from the pressure build up as he was out in our garage walking past the tank when it decided to release pressure even though no water was being used at that time. He ended up at the ER with 2nd-3rd degree burns. I called Whirlpool again and was only told we need to install the expansion tank. Im so unhappy with this product I will never buy anything made by whirlpool again.....

I bought this fridge in July of 2017. In December the Ice Maker quit, I called and they sent a tech out. The repair guy reset the ice maker and it made Ice. It functioned June and quit. They sent a new company that was a no-show, so I had to wait until July for the new company to come out. When they did, they replaced the ice maker. It worked for 10 days and quit. Same thing, replace the ice maker and this time quit about 30 days later. I called August 27th because the 4th Ice maker quit again. I was told by a supervisor that because they have used the same claim number it counts as one claim and does not fall under the Lemon Law. I did get the supervisor to admit that there are 2 claims in the system while under Warranty, but now it is on the extended warranty. Whirlpool is Garbage and I am here to tell everyone to STAY AWAY!

After having 7 refrigerators breakdown all for the exact same exact reason, a $12 part, Whirlpool will only take the stance that you could have bought the extended warranty. So theyre happy with you spending $150 each time the repair guy comes out. 7 refrigerators all for the same reason and theyre only 3 years old. Do you really want to purchase a Whirlpool product after that? We are a development that has furnished are condos with Whirlpool but will no longer.

My wife and I purchased a Whirlpool Duet washer and dryer 5 years 1 month ago. We purchased the front load style because they were supposed to be better made than the older style. Its just my wife and I no kids. We never overload the washer or dryer. Now the drum bearings in the washer have gone out. I feel that a washer should last longer than 5 years and 1 month. I dont think I will be buying another Whirlpool.

I bought a new Whirlpool refrigerator from Sears and within a month the refrigerator side did not maintain temperature where milk would not spoil... Cool but never cold. I called Sears and they said its Whirlpool warranty to contact them. This I did and about a week later they contacted a local service company they use to maintain their equipment... Long story short this will be the 4th time they were informed the refrigerator still doesnt maintain temperature... Food had to be thrown out because of that.I asked them to refund me my cost or at minimum get a working refrigerator to me because after 4 attempts at trying to fix the problem it still exists... They just want to keep sending a repairman out there who still cant figure out the problem and that has cost me much time away from work not the mention the spoiled food costs... Even when complaining my dilemma to the repairman he said, All they will do is keep calling us and kick the can down the road... They could care less about what it has cost me in time and money... I had to give 1 star to this company but they dont deserve even that one... Dont waste you time thinking a warranty by them is worth a flip and now over 3 months Im without a refrigerator...

Purchased WP fridge, stove, and dishwasher at the same time. All were the gold series. At 20 months, freezer stopped cooling. WP would not cover the repair. Refrigerator has been noisy from day one. This company does not care about their customers.

I am done with Whirlpool. Everything I have bought is failing. I bought all new appliances when moving into my home. Dishwasher, 2.5 years old, quit. Cost is going to be as much as a new one. Refrigerator quit at 5 years old, what a mess that was. Paint is peeling off my clothes washer. I am not going to buy or recommend any more of this junk.

I have a model ED20PK. The doors are rusting on the outside.This refrigerator was purchased by my husband who has passed, I do not have the receipt and I dont know where he purchased it. The refrigerator worked perfect. It has been in my kitchen from day of purchase. My home is adequately heated in winter and air conditioned in the summer. I have an up-scale home. I dont see any reason to replace the refrigerator, but I cannot stand the deteriorating condition of the doors.If I replace it, I will not buy a Whirlpool or any brand made by Whirlpool.The rust is not just a discoloration, it is actually rough to the touch and is getting worse day by day. If you have any answers or help I would appreciate a phone call. I am not really in an economic position to just go and buy a new refrigerator.

We bought a WRS325FDAM02 Side by Side Whirlpool Refrigerator and from day 1 we have been having problems with rust buildup on both doors. Bought it in July 2014 and have had the service people over to figure out the problem many times. They finally decided to replace the doors which didnt help because the replacement doors are doing the same thing. We have bought everything they told us to buy to clean and try and prevent the rust from coming back but nothing helps. Our warranty was ready to expire so we bought the extended warranty only to find out that cosmetic issues are not covered under the extended warranty plan... Stay away from this model refrigerator... Not only that we were then told the doors are not really Stainless Steel just some fake crap that looks like Stainless Steel. We paid good money for this refrigerator and have to deal with cleaning rust off the doors day after day.

Whirlpool is one of the best appliances I have ever used. They last for years and the self clean ovens come in handy. I’m not to big on the electric stoves, but they are also amazing. Almost everyone in my family use Whirlpool, and we all love the stove and refrigerator. It is definitely a wonderful product.

Dont buy this washing machine. All of my clothes are dingy and gray. I paid $1,751.96 for this set. What a big waste of money. Sometimes the clothes come out with dry spots and then some come out with lint like they have gone through the dryer and yet they are coming out of the wash. Often they are in a very tight large ball in the center of the machine. I distribute evenly around the machine and I dont overload. The brilliant engineer that decided the machine did not need a soak cycle is a person that has never washed clothes. Wish I would have taken pictures of some of the soil still left on my clothes.

Its awful! We paid over $600 for our Whirlpool Gold Series convection/microwave clean release oven (model GMH 6185XVQ1). It worked fine for 12.5 months at which time it started clicking and, after a final zapping sound, would not heat anything at all. I called Customer Service, Oh, so sorry, its past its one year warranty. I was finally transferred to Escalations then to the supervisor of the Escalation specialist. Finally, we negotiated that I would pay for the service call ($129) and they would pay for parts (which were around $300 for a fried magnetron, diode, and something else). That repair was 6 months ago. Today while heating a glass of water in our microwave, I heard the familiar zap and no matter what, the microwave will not heat anything. I called Customer Service again, figuring the newer parts were still under warranty. Wrong. The newer parts were only covered for 90 days. This time, they tried to sell me a service plus package. For only $289, they will re-warranty my microwave for 1 year after they come out and fix it again (cost on me). My other option is to pay $129 again for another service call plus any parts (which Im sure will be about the same as last time. I will never buy Whirlpool again! Buyer beware!

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

I purchased my Whirlpool washer and dryer 4 yrs ago. I was planning on purchasing Samsung but the saleswoman at Gils in Bristol, RI strongly recommended this junk!! A washer and dryer should not quit after 4 yrs w/ a household of 2. The dryer never dried properly. Each load took 2 cycles. Yes, repair were called and we were told its a design flaw. The washer just stopped spinning. Repair will would have been $550. These pieces of junk were replaced by GE electric stackables. Fingers crossed....they are working satisfactory!

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

I purchased a Whirlpool French door refrigerator model # gx5fhdxvyo4 in June 2011. Four months ago, ice was forming on the bottom of the freezer. Repair person replaced a clogged plug leading to evaporation tray. Its March 2013 and repair person now has to replace evaporator motor part # W10128551. I contacted Whirlpool and was told the warranty has expired (one year). This repair will be around $175. How can I trust a Whirlpool product in the future?

The oven will not turn off. When I called Whirlpool and told them what had happened they immediately put me in contact with the safety division. My question is if it is a safety issue, why is there not a recall and why do I have to pay for the circuit board. If there is a safety issue why is there not a recall.

I purchased the washer 1.5 years ago. At about 9 months, the latch was in need of replacing. The washer was locked and would not unlock. That was fixed. Fast forward to 1.5 years old and the control board needs replacing. The washer stopped in the midst of a cycle, filled with water. The repairs are over $400 -- nearly the price of a new washer. Ive never had a washer to go out on me. I willingly gave away my previous washer for the purchase of a newer model and did not expect this fiasco. I will recommend against purchasing a Whirlpool washer.

Because the Korean appliances are a problem for repairmen, were stuck with a Whirlpool choice. Seems to be a good fridge. Noisier than my Kenmore (Korean). I got instructions from repairman on opening right door first and closing it last. Otherwise rubber wears out too soon. If I put anything on left door opposite ice maker, it freezes, making that shelf useless! We had ordered a Kitchenaid but the installers damaged it.

I bought a new house 2.5 years ago with all new whirlpool appliances. This week Im told the washer transmission is defective. Unbelievable! I only wash 4 average loads per week. This is a problem I would expect in 8-10 years. I am going to replace the unit with another brand.