I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

I purchased this stove online and have been very happy with the features. I am able to use alternate settings based on the size of the Pan/pot. Cook timer, light, variable rack displays, etc. The only negative feedback is the need to add 5-10 minutes more to the temperature, based on the recommended cooking time of your recipe.

Purchased a Cabrio washer wtw5550xwo in Sept. 2010.. Had to replace the pump a little after the warranty ran out. Then recently the control board goes out. Called customer service to complain. This part costs $320 to replace. They told me since it is no longer under the one year warranty they could not help me. This is a major part in less than 5 years of the machines use. I guess I will be purchasing another washer. It will not be a Whirlpool or any company affiliated with them. How sad. I would not recommend Whirlpool to anyone. They just dont make them or stand behind them like they used to.

Purchased set of eco friendly whirlpool Cabrio top load washer about 4 years ago. Im at my wits end with the washer. Ever since I bought them the washer has continued to bleach my clothes; after we would wash our whites with bleach the 2-3 loads after would have random clothes bleached, this has happened for many years. We called someone in for it to be fixed but they told us nothing was wrong. So now to prevent bleaching we have to run it a few times w/o clothes, what a waste. It also does not wash clothes thoroughly, clothes come out smelling of cologne and the boys sports uniform still smell musky and like grass. What has sparked me to write this review after years of re-washing and bleach stains on newly bought clothes is I washed a sheet after my son vomited on it about a week ago (mind you it was a sheet and thin comforter alone in washer). I put the sheet on today and see dried up vomit, so disgusted. Do yourself a favor and avoid this product.

My fridge is a French door-type with two doors on top and a pull-out freezer with a ton of room! There's water at the door and an amazing ice maker inside the freezer. Two drawers for veggies, fruit, meats/chicken. And a retractable shelf to make room for larger, taller items.

Whirlpool Cabrio HE washing machine - I was very excited when buying this product. It never really washed clothes thoroughly. I kept getting strange stains on them and even after emptying it as soon as it finally was able to finish a load without saying UL constantly... the clothes would stink. Im sick I ever bought it! Plus, it rusts terrible.

We purchased a Whirlpool Water Heater at Lowes - model no. FG15040T3NOV, serial no. 0434120861, product no. 0730267 & weve still been having issues keeping the pilot light lit. We purchased the bottom unit piece that Whirlpool said would fix the problem but weve still been having problems with the pilot light going out. The water heater isnt under warranty anymore, so last night was the last straw & we finally decided to get another water heater that wasnt a Whirlpool. Ive done a research on the internet and found out that a lot of consumers are still having this problem to this day.

I love my glass top stove and glad I purchased it, so much easier to clean, I think they should all be made self-clean on any stove, I did not notice that some dont come with it and some dont. Remember not to start cleaning the top of the stove until you can touch it with your hand.

We had refrigerator 2 years and compressor went out. Whirlpool would not repair. I will not buy Whirlpool again.

Cabrio Whirlpool Washer - Bought this washer from HHGregg in Orange Park, Florida. This washing machine is horrible!! It does not fill the tub with water enough to even cover the clothes. Some of the clothes are not even wet. They just sit in dirty water, no agitation. Then it refills with water and the rinse water is dirty, there is no agitation or movement during the wash cycle. My clothes are stained and dried food and dirt are still on the clothes. My white clothes are now gray. This is the worst machine. I have tried everything. I am now hand washing the clothes and trying to add water to at least cover the clothes but the sensor just drains the extra water out. This machine is less than a year old. There should be a class action lawsuit against Whirlpool. I am not the only one; everyone that has this machine says it is a nightmare.

Phone calls took too long (30-45 mins each). Connection was bad. WHIRLPOOL APPLIANCES ARE **. Whirlpool appliance was poor quality, broke down and not fixable. Unable to find replacement dryer ANYWHERE that will match my existing washer stacking kit. The loyalty program discount is a joke.

The dishwasher keypad failed after 1.5 years, went through 2 gas ranges, peeling paint and orange flame in less than a year. Now dealing with the washer, the pump is spitting out white plastic after less than a year. No more Whirlpool in this house.

Our Whirlpool Duet Washer started sounding like a jet engine 13 months after purchase. We spent $800 on a washer and it started to get very loud during spin cycle. After reading several reviews online with other people describing the same problem, figured it was the bearings. $800 to do my laundry for 13 months kind of crazy right. It would have cost almost $300 for the extended warranty through Whirlpool. In order to have it repaired, the cost would be around $600 because the drum and bearings need to be replaced at this point. Whirlpool’s customer service was no help and pretended they had never heard of this problem. However, reading reviews online tells me otherwise. I can buy a new Samsung on sale for $623, so that is the route we will probably take. We feel extremely cheated by what was once a well-known, reputable company. We will not buy Whirlpool/Maytag again until they put more emphasis on quality products with a cost efficient, longer duration warranty plan.

My ice maker and freezer on my Whirlpool WRF989SDAM00 refrigerator stopped working 3 days out of warranty. Repairs to run around $800. Is Whirlpool making disposable appliances? Theres a reason foreign appliances and electronics are bought in record numbers. Whirlpool is a disappointing Made in America product.

I purchased a Whirlpool duet, model #wfw9550ww00, two years ago with added warranty. The machine stops mid-cycle. The time remaining flashes but no error code. Pressing start would begin the machine again. Sometimes, we could go several loads with no problems and other times it will stop three or four times in one load. Occasionally, pressing start would not work and the machine would require unplugging and restarting. We have had several service calls in. They have said it was the pump, then it was the motor, then it was the pressure switch, and yet the problem persists. They are due to come out again tomorrow for yet another examination to determine its cause. Its the third time in one month. Its a lemon.

BEWARE THE TEMP CAN BE 25 degrees off high and 25 deg lower and Whirlpool says that is within specifications. My oven temp was set at 350 and nothing was cooked... After 7 repair calls with their certified repair companies (the 2 worst repair companies that I have ever used) I was told that if you set your oven at 350 that if it stays in between 325 and 375 that Whirlpool claims that it is working fine and will not do anything. I called and talked to customer service and asked the lady that if you set your oven at 350 should it stay within a few degrees of that and she said YES.The people that work at Whirlpool do not even know what kind of junk that their company is selling. I asked to return it and get a more expensive model hoping that it would work better but they said that they sell ovens and do not buy them. Be sure to get in writing from your sales person that your oven will constantly hold the temp within a few degrees. I tried to do the Whirlpool survey but after 11 attempts they said that there was errors in receiving and they did not get it. If you buy Whirlpool then you did not ask the right questions. I WILL NEVER BUY Whirlpool again (unfortunately I have a Whirlpool dishwasher and refrigerator that are not much better) and if you do you will say the same things and be out Thousands like I am.

On the 27th March 2012 I bought a new Whirlpool 6th Sense washing machine S/N 411048002028 AWOE 9210 - 30 9Kg for E499.00. I brought it home and plumbed it adding in a lime filter on the water line to protect it from limescale. On the 14th September 2016 a service technician replaced the entire drum as the old one made so much noise and the ball bearings are part of the drum. On the 7th June 2013 a technician replaced the drive belt claiming that it moved if a light load was put into the machine. On the same day I added an extension of 3 years Guarantee at Euro 89.00. On the 14th October 2013 a technician examined the machine for a water leak but found nothing and charged me for the call. Out E25.00. I lived with the noise of the spin cycle ever since. The noise got steadily worse until 27th September 2016 when the machine finally packed in. I stripped the machine down to find the ball bearings on the drum completely rusted over so the drum was rotating without the cushioning. On the same day I bought a Bosch machine and decided to forget about the extra guarantee as the offending parts had already been replaced once and did not even last 4 years. I will bring it to the recycling yard later today as that is all it is good for. It was bought in Media World, Orio Center, Bergamo. It was paid for by Gianni ** who is my father-in-law and had a loyalty card for the shop.

Bought a Whirlpool hot water heater from Lowes 1/08/12. In May of 2013, it would not work. I had to replace the Gas Control for around $100.00. It was 4 months off warranty! The same thing happens 3/2014. They sent me a new Gas Control Valve free and shipped it overnight. This is no fun to fix. I cannot believe that I need to flush the tank out with cider vinegar every 6 months. That is why I was told it keeps breaking.

I purchased my Whirlpool French Door Gold Series fridge for $2179.00 in November of 2013. We just had moved into a new house and wanted a fridge that would last a long time. In the past couple weeks the freezer has stopped freezing and after calling Whirlpool I was told I was out of luck and would have to pay full retail price to get the problem fixed. This will be the last Whirlpool product I ever buy.

Whirlpool Cabrio washer (WTW6400SW2) - After a few years of working, my washing machine lists a code of F50 and will not spin. After three visits from a repair company, they couldnt fix it and said we need to buy a new one. It seems like an electronic problem, but we have to replace the whole machine. Consumer Reports says a machine should last 10-14 years. Numerous people online have stated the same issue with the same model. More than one person stated there is already a class action lawsuit on this machine? Please help. Who can afford a new expensive machine after a few years of service?

So, I have a house full of relatives from out of town staying over and as luck would have it, my Whirlpool water heater (model # BFG1F4033T3NOV) which I had installed 15 months ago, decided to stop working. The pilot light went out and would not stay lit no matter how long I held the red restart button. I called Whirlpool customer service and was informed straight away that their computer system was down and they wouldnt be able to order parts if I needed them (great start right?). I explained to the woman on the phone what my issue was and also told her that after searching online, Ive found that this is a common failure with these hot water heaters that Lowes sells where the thermal couple is defective and needs to be replaced. She began to inform me that before any parts was ordered (which she couldnt do because the computers were down), I would have to clean the vent openings on the bottom of the HW heater. No big deal. Then, Id have to have my gas line pressure verified by my gas company (what?). If both were found to be fine, Id have to confirm that my flue is at least three feet above my roof line before they would send me parts to repair my unit. This is about where I lost my mind.I run the RMA/Customer service department in my company and if anyone has issues with our products, we ship first and ask questions later. How can a company with known defective products give their customers the runaround and basically tell them that they are screwed until they can take off time from work for a gas co. to come to their home and will also have to have flue replaced before theyll warranty their product?! Whirlpool should be ashamed of themselves and Lowes should distance themselves from such a crappy company with substandard products and shoddy warranty practices. Ill never buy another Whirlpool product as long as I live and will warn anyone away from this company.

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. 18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that youd expect to go twenty years or so. Very dissatisfied. Dont waste your money on this stuff.Original Review: I purchased a Whirlpool side by side refrigerator about 2-1/2 years ago, paid $1,800+ for it. Now two months ago the ice maker dispenser through the door quit working. I replaced the auger motor and that didnt help. Now the parts department says the actuator panels are no longer available. This is planned obsolescence to the Nth degree. No support for a major appliance less than 3 years old. Whirlpool SUCKS!!!

Purchased washer and dryer in 2013. After several months I noticed small holes in my clothing. I called for service since my machines were still under warranty. There was nothing the repair service could do except make suggestions on water amount and settings. Which I tried with no improvement. I also contacted Whirlpool and was told I could call for service for several weeks since it was still under warranty. I asked why call for service when I was told it could not be fixed. I did have it serviced again and told it was a problem with the design. Numerous items of clothing were ruined which I showed the technician. He gave me a phone number to contact Whirlpool. They in turn said there was nothing they could do for me. I usually place items in laundry bags for delicate fabrics but for obvious reasons not all items fit in a bag. I have never had such terrible service nor experienced an appliance that operates so poorly. I am surprised there are not more complaints with this problem. Purchased from ABT because of their reputation for customer service.

We bought our Whirlpool refrigerator model # WRT318FZDB02 July of 2019. We liked it very much. The beginning of January 2022 we started having issues with things freezing. A few days later nothing got cold. The appliance technician that checked it out said our seals on the compressor were bad and needed a new one. He told us we were better off buying a new refrigerator. I contacted Whirlpool support and they told me the same thing. Our previous refrigerator lasted over 30 years!! I would think Whirlpool would make their refrigerators last longer than 2 1/2 years!!

Whirlpool Duet Sport W & D purchased from Costco in mid 2007 for $1600. Costco gives an additional one year warranty, totaling three years. Both have worked exceptionally, I must say -- clothes come much much cleaner, keep their color, and last much longer vs. top loaders (Im sure the water softener helps). Two separate techs just confirmed the circuit boards went on the washer ($450 with labor) to replace. Washer looks brand new, but now will be going to the curb.

I had ancient appliances (refrigerator, microwave, range, and dishwasher) that were all mismatched and were in the house when I purchased it in the mid 1990s. I saved up my money and even though my old appliances were working fine, I wanted stainless steel and everything to match so I decided to go ahead and replace my refrigerator, microwave, range, and dishwasher. I decided on Whirlpool since the company has been making appliances for many years and I thought they made a good product. I bought those appliances in 2012.In 2015, the microwave started to malfunction. At first, it would light up and act as though it was working, but it wasnt. I had it repaired - they said it was a fuse - and the fuse repair cost me about $75.00. It worked for about 2-weeks. I called the repair guy back and they didnt charge me, thinking it was something they did wrong when they fixed it. This time it worked for about a week when it went out again. Not wanting to miss any more work waiting on a repair guy, I went to Lowes and bought a pack of the appropriate microwave fuses and replaced the fuse myself. This time it worked about three weeks - I noticed it was popcorn that seemed to kill the microwave. I finally gave up repairing it when I used up all the fuses in the pack from Lowes. I bought a GE Microwave and it has been a dream. It does a better job all around and looks a lot better than the Whirlpool. I no longer have matching appliances but at least they work!But thats not all. Now the Whirlpool refrigerator has been slowly dying. It has been groaning and creaking since I had it installed but it has gotten so loud that I have to sleep with white noise so that it doesnt wake me up. Yesterday, I took out a Drumstick ice cream cone from the freezer - they are the cones that have chocolate covered ice cream with nuts. I bit into the chocolate coating and the ice cream all spilled out like milk! Looks like Whirlpool struck again and I am not even going to bother to repair it. I just hope I dont get food poisoning until I can get it replaced. And...the dishwasher. Well, it wont dispense the Jet Dry liquid if I fill up the reservoir. I have to fill it only half way or it wont work. I had to use an eyedropper to get the tank down to half. It doesnt really get the dishes clean either. My 20+ year old one I got rid of was 100% better than this Whirlpool dishwasher.Luckily, I hardly ever use the range...and when I do, its a burner or two so I havent had any problem with it yet. I am thinking of replacing it anyway simply because I dont want - ever - anything that says Whirlpool in my home. I was so excited when I decided to buy new appliances. I was finally going to have something new and nice in my home...or so I thought. Instead I wasted my money and got aggravation instead of joy. I dont know about others but I will never buy Whirlpool appliances again- never ever. And now I feel like my money was stolen from me -- and my joy definitely was stolen.

Ive never considered writing a complaint before, but feel it is necessary in this situation. I have had my Whirlpool refrigerator since November, 2007. It has worked great until this past April when the freezer began to overfreeze, cause frost and ice to build up. I have had Whirlpool Factory Service out to repair the unit twice a month since April with still no resolution and the appointments are getting harder and harder to get someone to come out in a timely fashion. I called on September 1st and the closet appointment is September 15th. They werent even able to book the appointment when I called. I was told someone would call back within 3/4 days. When I didnt hear back today, I called to find out an appointment was set.Ive called the Resolution Team to obtain back records of service but havent been successful in receiving a phone call or email. I havent received all of the follow up emails after service which is frustrating since there have been two technicians that have come out for repair and were not provided any history on the unit. If I had the follow up emails, I would be able to share that information with them.I contacted Customer Service to find out what I can do in regards to the issue I am having and was told its best to stay with the service provider that I began with since they are familiar with the issue. I would imagine if they are familiar with the issue that it should have been fixed by now. Ive also sent a response card back to Whirlpool Home Appliances at the Survey Response Center and havent heard anything from them either. When I called to follow up there wasnt anyone that could point me in the right direction to obtain answers. They were able to provide me with the mailing address for Consumer Affairs though. Ive been told numerous times that if it gets to a point it costs too much to fix they will replace the unit. Im not sure when that decision is made. I have an extended contract and will extend it again in October when it expires. I just want the unit fixed or replaced. Its been since April with the same issue. Very disappointed consumer.

I just purchased this washer Whirlpool Cabrio. Im experiencing the worst with it because it seems to take forever for it to wash. I came to look at reviews to see if other people were having problems like me. My issue is when I put it on quick wash it seems to say 41min then to 56min then goes down again and up again. I feel like its using more water as many times I hear it filling and washing. I didnt see anyone complain on that part but for the price its a big headache and upsetting because I spent that much thinking you get what you pay but I rather have the old washer I had than this. If anyone has had this issue please let me know and was it an ongoing thing. Not sure if you can comment back to reviews but shame on them to see all these unhappy people and not trying to make things better for them. I wish I read reviews before getting it. Yes it looks good on the outside but is crap.

The electric range was purchased June 2011. In June 2012, I purchased the extended warranty from Whirlpool (or their agent). The range is located in a summer cottage, so it has minimal use. I cleaned the self-clean oven last week after carefully reading the manual. Manual did not state to remove the chrome drip pans on the top, just “remove oven racks and storage drawer contents”. The oven cleaning caused the right rear burner pan to turn bronze/black. I called Whirlpool. I was referred to Warranty folks who told me they will not cover it because it is cosmetic and referred me back to Whirlpool (as it was WP instructions that were incorrect!) I called Whirlpool and they will not replace the chrome pan. I can purchase one. This is not my fault as aforementioned. I have been a Whirlpool customer for years. I will never buy another WP product. If they cannot write the instructions correctly, it makes we wonder about the product.

The plastic frames for the glass shelves are cracking at the corners and the only option Whirlpool has given me is to replace the shelves at about $150 each. Needless to say, the cracks started just after the 1-year warranty expired. If only one shelf was cracking, it could be my fault; but since all are cracking (some on the front, some on the back and some in multiple places), I believe this is a design flaw and should be covered by the manufacturer. When I call, I can only get through to someone to schedule maintenance or order parts. What can I do?

I purchased my washer about 1 month ago and I used daily. I went away for the weekend, and now it does not work. Washer will not wash, fill or spin, gives a LF error. All lines have been checked. I need to call service.

When I moved into my current home, this dishwasher(Whirlpool Quiet Partner 1) was already installed. It had never been used until I moved in. After two years of 2-3 times a week use, I have major problems. It will not complete a wash cycle, regardless of what settings I use. It runs long enough for the soap dispenser to release the Finish tablets which dissolve, but then the dishwasher stops running. The dishes are not clean, and neither is the interior of the dishwasher. It also appears to be leaking when it runs. I cannot afford to replace it, so either I will repair it myself or use it to store pots and pans.This is not my first disappointment with a Whirlpool product. A Kenmore refrigerator made by Whirlpool lasted 7 years before the compressor failed. Apparently, the self-cleaning coils werent and caused the compressor to fail. The refrigerator I have where I now live is a Whirlpool over 20 years old and runs perfectly. Apparently Whirlpool quality has deteriorated badly in the last two decades. I will never buy another Whirlpool kitchen appliance because of the dishwasher and new refrigerator experiences. When I searched the Internet for fixes for both appliances, I found many other owners having the same problems I have had.

I bought a whirlpool microwave on August 8th. The microwave was missing parts. I called whirlpool. They said they were sending me the parts, mind you this was not a floor model. So 2 weeks later pass I received no bracket No screws. I called whirlpool oh yes we got the address wrong. Resent it, just one screw no bracket and I needed 2 screws. I called again oh yes we did get the order for the bracket too but you have to pay $7. I said ok no problem. Can you do fast shipping? They said sure. I called Monday August 25th. They said I should receive it by Wednesday August 27th. I had to pay extra for the shipping. Here I am September 2nd w/ no bracket. Called again. They said it wasnt next day shipping, it was 2 day shipping and its at the post office. But the shipping number they gave me was for the one screw. I believe I should get my money back. I spoke to a supervisor, took her number down. Still waiting for a call because the mailman came and I didnt receive anything yet again.

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

We purchased a Whirlpool refrigerator because of the brand in August of 2011. Its December 2012, the entire door needs to be replaced. It appears the cost will be as much as the original $750 investment! We called Whirlpool expecting they would stand behind their brand after hardly 18 months, but no ... It is clearly a defective door to begin with.

We have a Whirlpool French door refrigerator with freezer drawer in bottom that is 2 years old. It makes a loud buzzing noise and freezes up in back of the freezer, as in a defrost problem. We have had THREE repairmen here to fix the problem, and after $650 in parts and labor, the same problem exists. Finally we were told that this $170 beautiful Whirlpool refrigerator is deemed repairable and is junk. Whirlpool will not remedy the problem and three service techs cannot seem to repair it. I will NEVER purchase another Whirlpool product... EVER!

WHIRLPOOLS unacceptable customer service! Less than one year ago, we bought a Whirlpool dishwasher, type ADP 4411 from Khoury Home, Lebanons leading retailer of household products. From the beginning, we were not really happy with the performance of the machine, which we felt was not cleaning as well as it should. But the nightmare for us came when ten months later, we came home to an electricity burning smell and smoke from our Whirlpool dishwasher, which had been off. Thankfully, our electric security system in our new apartment worked very well and shut off, so that our apartment didnt catch fire. It was a shock, but knowing that our machine was still under warranty, we contacted Whirlpool to let them know what happened. The bigger shock came when the company told us that the electric board is burnt probably because of high voltage when the electricity came too strong one time and that we have to pay for a new board $190 because such cases are not covered by the warranty! A Whirlpool manager said because the electricity in Lebanon is unstable, we should have unplugged the dishwasher whenever it was not in use - but its not really logic- the same thing can happen while it is in use (and of course nobody told us about it when it was installed)! We, like other normal people, do not unplug our appliances when they are not in use, and we are using in our kitchen a lot of other electronic appliances without any problems.The fact that Whirlpool is blaming us for a fire that could have had much more dangerous consequences is absolutely unacceptable. Unfortunately too late, we have read at the internet a lot of customer comments with these kinds of problems with Whirlpool dishwashers too. At last we got a $20 discount (!!) for the new board but on the service letter they wrote just that it had smell problems. Nothing about burning! A burning dishwasher should be for Whirlpool company a much more serious theme! The way it was handled is NOT a customer service, NOT an international service for a big company like Whirlpool and especially really NOT the customer service of a U.S. company!

It has plenty of room. The compartments within the refrigerator are well organized. There is plenty of room in the freezer. Have had this for about eight years and going strong.

We purchased a Whirlpool Estate Range in 2008, with an extended warranty. We have only moved this range out 2 times since it was installed and the last time was over 2 years ago. This range worked beautifully, no issues whatsoever. Until... tonight, the oven & one burner were being used when suddenly the range started arcing, which blew a hole through the back panel on the stove where the cord hooks to it. It continued to arc and quickly fill the kitchen with black smoke until we could reach the breaker box. The Whirlpool repairman wants to charge $88 dollars just to tell us WHY it happened. After 2 years of sitting in the same spot, why? I dont want the stove repaired, I want it out of my house! I will not take the chance that this will happen again when we are not home. When asked if this was an issue with their product, the repairman answered, I have never heard of anything like this before. After reading these reviews: Such a Liar! I wouldnt believe anything Whirlpool, or their representatives told me about their products now. I just want their crap out of my house and I will never spend another one of my hard-earned dollars with them again. Too many other choices out there. I just want other buyers to Beware of Whirlpool.

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

Atlanta Gas Light Company showed up at my door Saturday Jan 16, 2016 citing they needed to do maintenance on our meter. 20 minutes later, he came in and said we had a leak. He checked all of the furnaces and water heater, then zeroed in on my brand new Whirlpool Range (purchased 11/11/15) indicating it had a faulty control valve. This faulty and dangerous range was sold to me by Lowes and manufactured by Whirlpool and we had unknowingly been living with a gas leak for 2 1/2 months! Its notable that Atlanta Gas Light sends our contractors only every 3 years to test for gas leaks. I shudder to think what would have happened had they not done this. Ill never buy another Whirlpool anything. Model Number: WFG320M0BB0.

I have a Whirlpool refrigerator from 2017 that is causing so many issues and finally completely broken after spending $500 on repairs. 4 months ago, refrigerator was making loud noise and freezer wasnt working. Then within a week the whole unit stopped working. Then, freezer got all frosty and the whole unit got shut off. 2 month later, the ice maker stopped working and nothing is working now. I called the Whirlpool and they offered me to purchase extended warranty for $530. I could not believe they wanted me to spend another $530 on this refrigerator after spending all this money on repairs and still useless. I refused to buy any more Whirlpool product that I used to love in the past. I am just so disappointed with the customer service as the supervisor from Whirlpool said that is why they offer extended warranty. $2000 refrigerator to last me 3 years???? Not doing this again.

Thank you Michael of Castleton, NY, for the posting about re-setting the microwave when it stops heating. Even if I have to do it once a month, it beats having to go out and get another one. And when that day inevitably arrives, guess which brand Im steering clear of?

We purchased a Whirlpool over the range microwave WH32L19AS1 just over a year ago. {No we didnt buy the extended warranty.} We were reheating some food in the microwave at noon the other day and the microwave made very loud bang and started to hum really strange. We have since discovered the Megatron or something like that has gone out. Just parts $150.00. So we decided to trash the broken Whirlpool microwave. We did some googling and discovered that there is big trouble with this product.

We have all Whirlpool Appliances throughout our entire house. Our refrigerator fan went out and we had someone come out to look at it. We called to get a parts concession as we were a few months out of warranty. We didnt ask for 100% discount, but SOMETHING considering weve put so much money into our whirlpool appliances. They simply said, We can give you nothing. Long story short, we will not purchase whirlpool appliances ever again. Dont do it, they take your money and run!

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

My wife and I spent about $2500 on a new Whirlpool Dutch Door fridge five years ago. 18 months later the evaporator went out and the warranty was only good for one year! We bought an extended warranty, got it fixed and the other evaporator went out less than a year later after that! Next, the circuit board control on the crisper went out. Then, the water filter would not disengage and a repairman had to take the fridge apart just to put in a new filter! And now, the ice-maker has gone out and the fan is icing up like another evaporator is going... Insane! Our warranty is up next year. Once the warranty ends we will start shopping for another unit - and it wont be a Whirlpool - thats for sure. I have never owned anything this unreliable in my entire life! Also, I would say most of the time we have owned this piece of you-know-what it has made a loud disturbing fan noise... What a waste of good money! Run! Run far, far away!!!

What a horrible experience. I purchased a Whirlpool Duet HE Front Loading Steam Washer in 9/9. I have used it no more than 15 times. It has an error code F70. I called Whirlpool and used one of their recommended technicians. He was there for no more than five minutes and he informed me that it was one of the two parts--one is $300, the other is $500. Both these parts are computer chips. He instructed me to call Whirlpool stating that they would give me the parts for free. I did, and they refused stating that the product is now out of the one-year warranty. This is clearly defective. I am now faced with $1,000 fix. I feel that I was further misled by Whirlpool because they should have told me before the service call that I was going to have to pay $1,000. The customer service reps and the manager were both unresponsive and rude.

Five years ago, I decided to splurge on a really nice (expensive) over-the-range microwave during a complete kitchen remodel and had the Whirlpool Gold Velos Microwave GH7208XRS installed, thinking Whirlpool would be a reliable brand to replace our 18+ year-old (still working) Kenmore countertop model that we had used previously. About 4 months ago, after a couple of mysterious cases of the control panel going haywire (turning on by itself in a different modes), it started pouring smoke out the top and service was called and the magnetron and inverter were replaced to the tune of $482.Fine, things happen. Yesterday, while opening the door, the handle snapped off and (upon closer inspection) I noticed cracks around all sides of the door frame - see photos. After reading about similar complaints about Whirlpool microwaves on this forum, I really feel that this is a defect in materials and should be recalled or at least addressed by the company if they want to maintain their reputation. Right now, I am waiting on their authorized repair service to see what my recourse will be.

We have also had many problems with 3 year old convection oven. After about 2 months the broiler would just come on in the bake mode. I called Whirlpool about this problem and they were a bit ignorant on the matter. They said they could arrange a service call, but if they did not find the same problem mentioned that I could be charged a service call, even though it is under warranty. I denied at the time and the problem did not happen again for about another 1-1/2 years or so. In the last few months it has happened a number of times and the one time my wife leaves the room, the potpie burns up. She also lost a pan of brownies. Now we make sure that someone is in the kitchen when the oven is in use. Today the broiler comes on while pre-heating and for the 1st time we receive a message TURN OFF POWER TO RESET in which I did thru the breaker. It took forever to cool down, then she is going to try again. I also am going to contact Whirlpool and see what they have to say. Last I checked there was no recall for this model (#GFE461LVS), but there should be after reading all of the complaints or they are bound to have a lawsuit on their hands or maybe even a class action lawsuit.

Cabrio Washer - Absolutely the worst thing I have ever bought... everyone told me to stay away from this brand. Bought in 2011... large tub... nothing but problems. My last washer was great... full tub with water, could soak or pre-wash. This one does nothing except create some kind of lint all over my clothes no matter what setting... I dont care about water usage (mine is free) but I do care it takes 50 mins to do a load where my other was exactly 20 mins (and it lasted me over 30 yrs!). This really sucks. I have seen other complaints but never a recall!!! NEVER EVER AGAIN!

The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.

Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldnt that be something they advise as part of the checklist talking points.Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didnt even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldnt shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I dont know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.

Purchased 9/23/2013 on 5/20/2014 no hot water. Called Whirlpool, unit has a 6 yr warranty. Brian advised me no one close to our area to service. He told me to contact a local plumber, they would pay for parts and $75.00 in labor. I attempted a couple of calls and could not find a plumber that was willing to come out and let us pay just the difference, after parts and $75.00 in labor and them bill Whirlpool for the remainder. They wanted between $225.00 and $300.00 plus parts. Lowes where we purchased the water heater told me to call Whirlpool back and get an RA# and they would be happy to exchange the water heater. I called Whirlpool and they (Leigh) refused but did say they would pay 200.00 in labor plus the cost of parts. The unit was only $231.23, but they would rather pay upwards of $300.00 than just let us get a new one. I asked Leigh if this made sense to her, she said it did. I guess Im just ignorant because it doesnt make sense to me. Whirlpool COULD NOT even find a plumber that would come out to our small town to do repairs under their OUTSTANDING WARRANTY. I have laughed at these people and cried over this whole situation. I can honestly say I will NEVER buy another Whirlpool product and will let everyone I know and even some I dont know (lol) how horrible this experience has been.

Do not buy whirlpool water heater!!! It will only last 3 years.

Exterior metal reaches temperatures that cause minor burns on an adult finger and could be potentially more dangerous for a child. The self-clean feature has crashed the oven on two out of three uses of this function and overheats handle.

I had sold appliance for ten years. I purchase a Whirlpool Cabrio 2010. After two years started rusting. It is rusting on the outside and now on the inside, that I cannot wash delicates or whites. I so disappointed. I had lots of confidence in Whirlpool. The model is wtw7300xwo... I call talk to whirlpool but got no help. Now I going to need to purchase a new washer. It will not be a Whirlpool.

Bought side by side in 2010 and after the first 3 mth the ice maker jammed up. Found out the dispenser door was not working right so it was change. But lo and behold the dame thing jammed up again within 3 weeks and the door is working. I will never buy WHIRLPOOL AGAIN. I hope they go out of Business. They are selling junk and they do not care. Made in American. Pack your bags Whirlpool. You are no longer needed.

I purchased my stove in June 2020. I had no idea it was to be connected to the internet, but no big deal. Had I known of all the other quirks I would have thought twice. 1: A red light comes on to tell you a burner is on but not which one. 2: A red light appears when a burner is hot but it doesnt show which one. 3: Only 3 burners out of 5 can be used for cooking the other 2 are warming and melting ONLY. 4: The stove updates its software whenever it feels like it and shuts off the oven and burners. 5: Periodically I have the oven on and it just turns itself off!6: The touch controls for the oven are in a bad spot because if you accidentally touch them when the oven is on the oven will shut off.Not sure if it has any serious problems just the inconveniences listed.

I have a one year old Whirlpool refrigerator which was fine for 6 months. Since then it has been a nightmare. If Lowe’s had not intervened on my behalf, I never would have gotten service. Have had at least 6 service calls, 2 new ice makers and various other parts. It should be bright yellow.

Purchased on Nov 2010 at Lowes. Washer machine sounds like an airplane on the wash and worst on the spin cycles. Bearings are gone!! Customer service was no help. Basically was told I was ** out of luck. Have service bulletin addressing this issue, yet they refused to help. $1300 learning experience about Whirlpool. Social media here we come. Goal: to keep at least 1 million customers away from their scrap!!

I purchased a Whirlpool Slide in Range Model WEG750HOHZ on March 23, 2019. After 7 days the oven would start on its own. I contacted Whirlpool Safety Team and they scheduled a service call. The following week the service company came out to tell me the computer that runs the oven needs to be replaced. Yet another week goes by to find out that they are still waiting on parts to come in. I should have demanded a full replacement oven. After spending nearly $2000 on an oven I can’t even use. Will never buy a Whirlpool product again.

I have recently bought a Whirlpool Cabrio washer/dryer combo and I wish I had read your reviews before doing so. I spend quite an amount of time washing, re washing, rinsing dark clothes to end up washing them by hand as the washer leaves unsightly white streaks on them. I have tried switching from hot water to cold, using very little detergent, buying clear detergent, then organic detergent, extra rinsing, etc. to no avail. Very frustrated and disappointed. I would gladly join any class action to stop Whirlpool selling these useless but expensive washers.

My Cabrio washer worked fine for approx 3 years. Within the last 9 mos there has been one repair/replacement issue after the other: pump, computer board, bearings, seal, etc. Whirlpool takes no responsibility. Worse purchase I ever made.

We bought a new Whirlpool just 3 years ago. The first year under warranty, we made several calls for repairs on the water and ice dispenser. The water was never cold and never fixed. Just after the warranty expired, the water stopped dispensing completely and now the ice will not dispense. We bought this refrigerator to have cold water and ice at ease, but it never happened.

I purchased a 50 gallon Whirlpool water heater, model FG1J5040T3, in November, 2005, and have had the same experience as reported by the hundreds of others, whose comments I have been reading. Basically, pilot wont stay lit. I called Whirlpool, relight the heater, when it doesnt relight, wait to receive repair parts, call a plumber, and pay to have them install it, then repeat same problems. Each time going for a week or so, without hot water.After relighting the heater 10 times in the past year, and service calls, Whirlpool authorized me yesterday to return it to Lowes, and get a replacement. I need to hire a plumber to unhook it, haul it to Lowes, get the new one, and install it. It cost me about $300 to $400. Will the replacement be any better? I am considering just replacing the heater with one made by Rheem.

We bought a complete set of Whirlpool Appliances three years ago. The set we bought were in the upper price range. In the past three years: The freezer began forming ice on the bottom which melted and poured water all over the floor (a unit on the freezer had to be replaced 18 months ago). An element on the stove quit working and had to be replaced (12 months ago). The ice maker quit working and had to be completely replaced (9 months ago). The dishwasher quit working and the entire motor had to be replaced (3 months ago). The ice maker quit working again four days ago. The repair person who just came said the entire unit needed to be replaced, AGAIN. He said the warranty on the part is only 6 months. I called Whirlpool itself - their warranty is only 1 year. The fact that their warranties are so short, and there are so many problems with their products is evidence that they do not make products to actually work. They simply make them to sell. They do not care if the product works once the consumer has paid for it. This was obvious in my conversation with the Whirlpool service person. She took 10 minutes to gather all my personal information then took 10 seconds to tell me there was nothing they would do.

I thought the Calypso had issues until I got the Cabrio. It does not use enough water to get the clothes clean, it leaves them in a tangled mess, and no matter how carefully I load the clothes it is always off-balance making enough noise to wake the dead!

Our new fridge, which was already an exchange from another unit that went bad, kept freezing things in fridge compartment. A tech was sent out three times and then the compartment quit working completely. They stated they would replace for us, only way they would replace was to have them ship a new unit which would take two weeks. So we are without a refrigerator for two weeks. Asked if I could go buy one and be reimbursed. I could but I would NOT be reimbursed for full amount. The company reps I spoke to could have cared less about our situation especially Fred who supposedly is a supervisor. Do yourself a favor...DON’T buy Whirlpool. Their customer service sucks!!!

Whirlpool N50T91-403 purchased in Mar 12 had an error code 4. I knew the water heater had a safety installed in it when I was working on the plumbing and allowed it to drain the hot water side down to 16% of capacitance of 50 GL. After the plumbing issue was resolved, I saw the water heater had shut off (thermal protection) but the switch wasnt tripped as far as I could tell. Knowing small processors can only remember anything if they have power, I removed the Honeywell circuit board and with my multimeter probed all of the capacitors contacting them both (-) and (+) and in reverse order. Doing this forces the IC to forget its codes because they require a small amount of voltage to remember them, usually powered by a small capacitor. I reinstalled it and voila! Presto! It works again.

Bought a Whirlpool Cabrio washer from Home Depot. It started making noises on the spin cycle 2 months after the purchase. A technician came out and concluded it was a clothes hanger behind the machine making the noise. False. Two days later I tried to wash a load. All the panel lights came on. And then the machine died. No power. The tech came out and tried to run tests but the machine would not respond correctly. Informed it has a bad control. The machine will malfunction even if a button is pressed too long. And then its repairman time again. This machine is poorly designed. No doubt whoever designed the digital control panel did not think about ease of use. The tech has to recalibrate the controls after every failure. Whirlpool and Maytag have put out a bad product and this will be my last.

I purchased a Whirlpool hot water heater 2010 and it started having problems 2014. I called customer service. They informed me my 6 year warranty was only for parts and I had to pay for a certified repairman to come and do diagnostic tests and they will pay for parts only. I said the repairman is half the price as the hot water heater and then he has to come install it. Woman on the phone was just as ready to get off the phone as I was! Save yourself and just buy a new one NOT WHIRLPOOL!!!!!!

Whirlpool Cabrio washing machine - We purchased the (best name brand) from Get It Now and all we ever had was problems. We will fill the washer 1/2 full of clothes and the clothes on top would not even get wet. So we have to do it again, to make sure the rest of the clothes were washed. Many times there was white smudge marks on the clothes, sorta like powder (we use only liquid soap that you recommend). Today I washed a child’s bedspread for the 4th time because the stains would not come out (from a cookie). I had to turn the bedspread twice just to get it wet. I used bulk load and heavy duty load and it doesnt work. Your product is a very big disappointment for the price a person has to pay. I will recommend that no one purchase this product. Your people need to do further research on who this machine cleans clothes.

I purchased this Whirlpool dishwasher from Sears on 3/25/2010. Then on 8/11/2012 the dishwasher completely failed to operate. I called for service and they checked it out and they found out that the control board had failed due to moisture getting into the electronic components. They replaced the control board & control panel and the dishwasher has worked until today (2/08/2014) - 17 months, and now exhibits the same problem. The original repair costs including labor was over $400. Not really acceptable and demonstrates very poor quality control and design @ Whirlpool. As of now, I am considering whether to purchase a new machine (obviously neither a Whirlpool or Sears product). As part of the original service the soap dispenser also failed and had to be replaced. I believe Whirlpool should be responsible for some of the repair costs.

I purchased a washer and dryer set, the Cabrio Platinum Series WTW8500BRO, about 3 years ago. I had a UL code come up a year ago and the machine was serviced and all was back to normal. Then only 9 months later it started acting up again. This time it sounds like an airplane taking off and there is a black spatter leaking from underneath, also the lid lock stopped engaging. I started to look up the error code for the lid lock and while reviewing that issue it was an easy fix, however, the noise and black spatter issue led me to tons of horrible reviews about this product. It is a bearing/tub/shaft issue that is going to cost me $500 to fix. First off I did not pay cash for this set, I rented it for 3 years and paid twice what it’s worth, around $4,000. Stupid on my part but I couldn’t afford it the other way. Weekly payments were easier. Now I am scared to fix this product because of all the reviews I’ve seen from other consumers. I haven’t had the other issues like dirty clothes, not enough water, high cycle times because they all start with a high number but after it configured the load the time shrinks, but this major issue about the bearings, they say I have to replace the entire tub assembly which is half the cost of the unit. So stupid and I cannot believe Whirlpool is getting away with this crap. Please please please inform me about any lawsuits. I will gladly participate in that. They should be held accountable for such a worthless piece of junk. Like I said I am now afraid to fix this machine because from what I’m reading, more than likely it will only last a short time.

It washes everything well except the interior of the washer. And the filter is a pain also even when we rinse the dishes beforehand. The buttons are a pain in the ** to see without all of the lights on at night.

We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!

Im so disappointed with this product. Its only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

I have called Whirlpool six times to request a replacement for a broken deli drawer in my refrigerator. I was told to throw everything away from the unit, since the whole assembly would come complete in the mail. First call: Ordered the replacement: what came was a glass shelf without a drawer or gliders and hardware. Second call: requested the drawer and remaining parts. Third call: only received the plastic drawer without any means of installing it. Fourth call: received only one side glider, again without hardware to install. Fifth call: requested a supervisor (Kimberly) who took the order for the remaining glider and all hardware. Received second glider and (1) screw when two are needed.Sixth call: asked rep Brigitte for a supervisor and was not connected. Given the run around and told that the rep spoke with a supervisor for me and would send out a repairman to assemble the unit. I just need the missing screw. I have spent a lot of time on the phone trying to get what I need from Whirlpool and do not have time to wait for a service repairman to come out. I just cannot fathom how that many calls - with me being patient and calm - cannot produce the required items. Horrible.

As described in many similar instances found on numerous complaint boards (including this one), Whirlpool has defective over the range microwave convection ovens (model # GMH6185XVS) with faulty magnatrons. I have had the exact same experience with a new product failing at 16 months (the first time) and within 6 months failing again. Whirlpool is not concerned about their consumers, only their money. They are more than happy to sell an extended warranty, but are not willing to work with customers that have lemon products.I tried working with Whirlpool customer support with little assistance other than to offer to sell me a $250 extended warranty. I additionally filed a complaint with the Better Business Bureau concerning Whirlpool to include over 10 pages in documentation with numerous people reporting this same complaint. Whirlpool is still not willing to acknowledge they have faulty or defective components in their product and so generously offered to pay for the replacement component (only - not the service to repair it).I spent $600 on this unit new, $163 to repair it the first time (at 16 months old) and no doubt it will cost me an additional $163 to repair it again (not even 6 months after the first repair). I am not willing to continue to throw good money after bad on a defective unit. For the cost of the repairs and their extended warranty, it is cheaper to buy a new unit from a different manufacturer.It is clear from this site (in addition to numerous others) that Whirlpool has a definite quality problem - both in products and service!

We bought the Whirlpool Cabrio set from Sears in February 2010, for our second home. We counted up the weeks we have actually been here since then, it is about 10 weeks. We figure we used the washer about three times per week. So, we have gotten about 30 wash loads from this washer and it dies mid-cycle. We assume the motherboard crashed. It kicked the breaker. Lid was locked and we couldnt get it open. The washer would not power up. Repairman arrived three days later, got the latch opened but couldnt figure out what was wrong with it. He said it is probably a board and it might be better for us to replace. He wants to pick it up tomorrow to take to his shop. I called Whirlpool to complain. I know the one year warranty is up but to get 30 uses out of this expensive piece of junk and not get any consideration from the manufacturer is not right. I wish I had seen all these complaints before I bought it. No Whirlpool ever!

I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.

Washer MOD WTW4800XQ2 - I purchased this washer about 2 years ago after my 15 year old washer died. I have always used Whirlpool appliances as well as my Mother that recommended Whirlpool to me some 40 years ago. I knew when this machine was delivered and set up that I was in for change. It locks down to where you cant get in it for too long of a period of time. I am a really busy person, and HATE this, but if that were the only issue, I could accept that. We live on a farm and our clothes get really soiled especially in the warmer months. I like to pre-soak white clothes, NOT happening with this machine!!! It ends the cycle after about 30 minutes so I have to start over, wasting water. But the main issue is the machine tries to level the clothes, or whatever it is doing on its own before filling with water. I wash a lot of clothes!!! I am going to say that 90% of the loads of clothes that I have washed with this machine have been off balance, banging around bad. I then have to wait for it to unlock so that I can pull out the dripping wet clothes and replace to try and get it balanced. I am 59 years old, I got married at 14. So Ive been washing clothes for a LONG time... This machine is junk to say the least. I recently house sat for family. They purchased a new GE washer and dryer a little bit before I got these, wonderful machines!!! I washed dog beds, sheets, blankets and tons of clothes during this time. WOW, I had forgot that washing clothes didnt have to be torture. I will NEVER purchase another Whirlpool product. This washer has exhausted me. I purchased it at Lowes on tunnel rd in Asheville, NC. Please, if you havent already, junk this design... Its gonna lose your loyal customers. This complaint has nothing to do with where I purchased it. I did not contact the store as they did not design the machine. I did NOT want to pay for service on a poorly designed product...

This is a good looking, inexpensive stove/oven. Stove top has four burners. I liked the split grates on the stove top. Its easier to remove and clean. I do not like the rubber seal on the oven door. I am used to the heavier duty seals on most oven doors.

Our new home came with brand new appliances. I love our Whirlpool microwave. Its reliable, quick & has lots of great pre-programmed features to assist with regular. The independent timer is a total bonus too.

I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.

Pulled a track home water heater out to replace with a Whirlpool 12 year smart heater. Well within 4 years with tank flush every year the water coming out of my hot water tap looks like mud. We have whole house water filters and when you drain the sink there is a layer of rust. I called and asked them what I should do and they told me to flush it with apple vinegar. Did this but a week later it was back. Called again and was told to do it three times with apple vinegar. There was nothing about this in the care manual about apple vinegar. I will never buy Whirlpool again NEVER!

Every washer Ive ever had has just a spin. Why dont these new washers? If the washer is un-level why would you add more water? They need a spin cycle to drain the water out of it. No more rinse and spin just a spin. Very aggravated.

This is our second Whirlpool refrigerator that has the same defrost water drainage problem. I was told this newer model had updated technology, not so, actually it is worse. My older refrigerator went about 8 years before I started noticing water on the floor and this newer model is 4 years old and it started having water overflow at 3 1/2 years. Then in April we replaced the water filter and the ice-maker stopped working. My freezer also stinks like stale water (my reason for replacing the old refrigerator plus the water on the floor). I followed a YouTube video for defrosting the drainpipe, it was very tedious, labor intensive, and time consuming and worked for 3 weeks. This is very upsetting. After spending $2500 to have such problems and my expensive $150 4-year extended warranty expired just weeks before the ice-maker went out. This is obviously a design problem that Whirlpool refuses to address since my other model was a year 2000 model and my 2013 has the exact same problem. VERY POOR customer care in addressing these design failures of both the defrost drainage (just make a larger drain port!!!) and the ice-maker.

I purchased a Whirlpool Water Heater Model # ND50T122-403 on March 4, 2011 from Lowes. I had it installed by Lowes and it included a 12 YEAR Manufacturers (WHIRLPOOL) WARRANTY, plus I purchased an additional 11 YEAR EPP (Extended Protection Plan) WARRANTY. About 3 weeks ago I had no hot water so I went down to my basement to check the water heater and it displayed 7 single blinks followed by a 3 second pause, which is a flammable vapor sensor lock-out code. I made sure there was no flammable vapor in the area, turned off the gas and pulled out the plug then called Lowes since I have an active warranty with them. They said I had to wait 3 business days for them to call back to set-up an appointment to have it repaired. I waited 3 business days including the weekend and no one called me back by the end of the 3 business days, so I called Lowes back and they set-up an appointment for a video store owner with a plumbing license to come over and try to fix it. Finally I thought I would have hot water after over 2 weeks without it, but the plumber started taking it apart and about an hour later said he needed to order a part and he would be back another day when he gets the part. He came back 2 days later to install the part and fix it, but he could not fix it. He called Whirlpool to report the issue and Whirlpool told him they would not honor the warranty because my basement was not safe. He then told me he would call Lowes to let them know about Whirlpools position and call me back. So when he called me back he said Lowes said the current warranty was under Whirlpool and their warranty was only effective after the initial 12 year manufacturers warranty was up, so they would not help any further. So after only 4 1/2 years with a 12 year manufacturers warranty and an additional 11 year extended protection warranty that I purchased from Lowes, Whirlpool will not honor the warranty that came with this water heater. I am going to take this to small claims court. Whirlpool and Lowes have terrible customer service policies. I will NEVER purchase another Whirlpool product and I will NEVER again shop at Lowes. Please do NOT EVER buy a Whirlpool water heater! TAKE YOUR CLAIM TO SMALL CLAIMS COURT FOR SATISFACTION! Maybe an attorney will put in another class action suit against Whirlpool and/or Lowes.

My wife and I were gifted a brand new washer (model: WTW7300DW0) and dryer set. We were very excited to try them out as we had just moved into our new home and had been without a W/D for about a week. We ran our first couple of loads and discovered that our clothing was, especially dark colors, covered in white stains. We didnt know what it was so, we did a little research and found out it was most likely soap residue. So, we reduced the amount of soap we were using... and it still happened. We tried every setting available on the touch screen... clothes still came out covered in soap. We eventually called Whirlpool and had a technician come check it out. He ran his tests, said everything was fine, and to use only a teaspoon of soap for every full load of laundry. This didnt sound right to me but we tried it out... stains... still... and I noticed our whites were not getting cleaned very well at all. Sweat stains from undergarments were hardly touched during the wash cycle. After several more phone calls to Whirlpool, were having another technician come out. I just want Whirlpool to take this POS off of our hands and exchange it for something that works. A washing machine that actually washes would be nice.

I had a Whirlpool oven for 14 years. It worked great and the control board burned up during the cleaning cycle. I purchased a new whirlpool oven that did not have an exposed bottom heating element. It takes way too long to preheat and if during baking, you need to change the temperature, it starts preheating again and the displayed temperature is lower than the original temperature that was set at the beginning; and it takes too long for the oven to reach the new temperature. This appears to be the result of the bottom heating element being hidden. Heating and maintaining a consistent temperature is far more important than being able to clean the bottom of the oven especially when this is a self-cleaning oven.Updated on October 20, 2015: This is an update on my last review. I was cooking a cake at 350 degrees and when the designated time was up, I opened the door to check for doneness. The cake needed to cook a little longer, so I closed the door and the temperature immediately went to 300 degrees and started preheating again which of course caused the oven to get too hot for the cake I was baking. Who is designing these ovens??? Certainly not a person that cooks on a day-to-day basis. I will never buy a Whirlpool oven again.

Horrible Customer Experience. After having my Whirlpool side by side with bottom freezer for 5 months it quit cooling (both freezer and refrig portions). This happened on a Saturday evening and Whirlpool was closed until Monday (no emergency service shown on their website for my area). Whirlpool contacted their service agent and they could not come out until Wednesday. Service tech said compressor was bad and had to order new one. Compressor arrived the next day however they could not come back until the following Monday to install. By this time I was without a refrigerator for 9 days. Techs installed new compressor and by Tuesday it quit cooling again! Tech came out the next day and said he thought the problem was the compressor and now says its the evaporator. I had to wait until the next week before they would come and install the new evap. By that time I will be without a refrig/freezer for 16 days. I contacted Whirlpool customer service and talked to several different people and all they would offer me is $50. I will never purchase a Whirlpool product again!

Had one double wall oven lasted 15 years with just about no problems until the control panel broke and could not be fixed. Bought another just like it and it is having problems after 6 months. Light wont work. Turn on from the control panel and the time does not work.

Had some dishwasher liquid soap on some glass mugs. I washed three times and it still would not come off. RIDICULOUS. Will NEVER buy Whirlpool again. Quality has gone to you-know-where.

We moved to a new house Nov. of 2012 and I went to Lowes to buy a new refrigerator. The last refrigerator we bought was a Maytag. It was a LEMON and probably had every part replaced because we had the warranty. At Lowes I thought the Whirlpool Refrigerator would be a good choice. We didnt purchase the warranty, big mistake. After only 4 YEARS, the refrigerator is DEAD, not in working order and would too expensive to fix says our reliable repair serviceman.

I have purchased Whirlpool refrigerator 2 years back. Suddenly my refrigerator stop working. When I filled complaint against this in customer service care. They sent technician. He told its compressor not working and asked 2800 rs for gas filling. Then he said hell come tomorrow for this. For 4 days he didnt come. After 20 calls, to customer service centre they said, Your refrigerator has to sent to the center. For that they asked 1000 rs... We were so disturbed by their slow service. We immediately said yes. Now when our refrigerator arrived at their center. Now they are again asking for 3400 rs for other part. Im so frustrated by this service. What type of warranty you are giving.. The warranty is of just the box.... So bad products. Such a bad experience... Never gonna buy Whirlpool product again or recommend anyone.

We had the Whirlpool electric range delivered yesterday. The clock light is too bright! Keeps the house lit all night! Do I really need to pay the cost of burning this? Additionally, it’s so annoying that we will not be keeping the range. If I needed a nightlight, I would buy one. Very poor design. The lights on the other appliances go out when not in use, one would think the range would have been designed to do so as well. I have NEVER had a problem with a stove light being too bright. This is ridiculous.

Bought this washer NEW 4 yrs ago. Now sounds like a freight train in the house when in use. Whirlpool customer service is absolutely USELESS!!! They do not stand behind their product and refuse to acknowledge what is a common issue. PISS POOR and will NOT give me a number to a higher up. Absolute disgrace!!!UPDATED ON 10/28/2015: This is an update to my previous review. 1st, I contacted Whirlpool who was absolutely NO help whatsoever and the person I spoke to refused to put me through to higher ups on the food chain. I was wrong in my previous review when I stated that we purchased the washer & dryer 4 yrs ago. It was purchased in January 2012. Started making noise in 2014 and has progressively turned into the sound of a freight train. I also failed to mention the stench that comes from this machine. It has also got to the point where it quits with 10 minutes to go in every wash. Whirlpool did send out a Whirlpool certified technician, which they paid for, who stated this has been a common issue with these and other models of Whirlpool Cabrio wash machines. Says in his 3 yrs with the company he has seen and diagnosed over 30 machines with basically the same issues (bearings are SHOT) and Whirlpool refuses to accept any responsibility for the defective design and that, in his opinion, they shouldve never been released. He gave me an estimate of $257.13 to repair. We decided to go ahead with the repair and technician came out only to tell me that there has been a re-work in the design of the replacement parts as Whirlpool realized they were faulty. So I now have to wait for the NEW designed replacement parts to come in as they are back ordered. WTF does that mean??? Shouldnt there be a RE-CALL and shouldnt they accept responsibility for this??? This has been, without a doubt, the most disappointment weve had with any purchase of a NEW appliance or, anything else for that matter, in our lives. After reading through some of these same complaints Im wondering if this machine is nothing, but a money pit and whats going to go wrong next. We also purchased the Cabrio dryer at the same time and have had no issues with it as of this time, but I assure you, I wait with baited breath. Their customer service department is piss poor AT BEST!! Please, stay away from ALL Whirlpool appliances in the future.