We purchased a Whirlpool side by side refrigerator from a local appliance store in December, 2018. We immediately noticed a loud humming noise coming from the refrigerator when the motor is running, which is a lot. We can hear it from our bedroom on the other side of the house. The store replaced the motor and the fan, but the constant irritating humming continues. The store called Whirlpool for advice, and were told that side by side refrigerators are louder. They also said that since it is working there is nothing they can do. We had a Kenmore side by side in the very same spot for over eight years. Never noticed when it was running. We will never buy another Whirlpool product again!

Purchased side-by-side 3 weeks ago. There are 2 adults and 1 kid in my household and the ice maker in the unit does not put out enough ice to handle our small demand, though this was never an issue with the 14 year old Whirlpool that this one replaced! We are using ice trays to supplement what ice the ice maker puts out but the ice trays take up valuable freezer space. Their service reps have inspected it and tell me that it is performing per the specs and when I ask for what the remedy is, there is none... ie. too bad, so sad!! I am apparently on my own with a brand new refrigerator with an ice maker that wont perform up to minimum expectations!

A reliable machine at a very really good price. A nonsense machine that does a very good job at cleaning our clothes. Has a good number of features that make washing different materials easy and safe for their fabric types.

2010 upright Whirlpool freezer - Door is totally bubbled in rust. Warranty Plan not covered for this. Whirlpool Corp Serv. Dept said they are sorry but it is not a functional problem. Cost of repairs on 3-yr-old freezer that cost $600.00 would be $732.62. This freezer was rated CR Best Buy in Sept 2009 which was why I purchased it. I paid $81.00 for repair tech from Whirlpool today who could do nothing either. Whirlpool knows that this has been a problem as consumers have complained about this rust in Google, some saying they will never buy a Whirlpool product again. Same here!

I bought this refrigerator WRT111SFDW for less than $600 through Home Depot in Oct 2016; it was delivered and placed into use in late Dec. (Home Depot still shows the order as Processing). Had an icemaker installed during delivery. As of today Ive had to call for service 4 times. The refrigerator compartment does not cool properly. Services have been through Whirlpool Service as this appliance is under warranty. Technicians are Whirlpool-approved. I have another refrigerator from Whirlpool that operates just fine. It seems as though the cost of sending repair techs would be higher than the cost to have replaced this unit. Terms of the warranty state that Whirlpool makes that judgment; not the purchaser. Sorry I bought this piece of junk. How many service calls on one appliance is too many???

Reliability. I have bought Whirlpool used and new and they have been the best washers that last so much longer than other brands. They also have more than enough settings to truly take care of everything in your home that can be washed.

Refrigerator Model ED5FVGXWSO2 - After owning it for a couple of years, we decided to do a super cleaning and remove all the shelves. When we took the shelves out, I noticed that the plastic support tracks were all cracked. I called and complained to Whirlpool and of course the fridge was out of warranty but heres the good part - The person on the phone asked me Did you put heavy things on the shelves? OMG My response, trying to think of the heaviest thing possible, was, Like milk cartons and juice? She even said There was likely a bad batch of plastic when the shelves were made. I was a big fan of Whirlpool. Great value etc. but I will never buy from them again. Shelves should last the life of the fridge!

Water pools at bottom of freezer and onto floor. Has been repaired twice, but still leaks.

The Whirlpool range has worked effectively and efficiently for over ten years. We have experienced no problems. It is used several times a day to prepare meals and bake items. The cook top gas burners ignite easily, provide equal flame distribution, and the oven has an air blowing feature that makes cooking and baking much easier. One reason we chose Whirlpool was because this brands stellar performance history, its appearance, and its functionality. Overall, we could not have selected a better appliance for our use. We can unequivocally state that was and still is a solid performer for its cost.

This is a replacement of a similar model, that lasted 23 years. This modest, white, 2 door, side by side refrigerator, was purchased without the optional ice maker. It was bought specifically for the dimensions, of our custom cabinets. There are obvious differences, from the previous incarnation. The textured doors were replaced with a smooth glossy finish and their height extends higher than the refrigerator cabinet. The adjustable shelves were replaced with less adjustable pre fixed shelf supports. The LED interior lighting is much brighter that the incandescent bulbs they replaced. Overall, so far a very capable refrigerator, for a moderately sized kitchen and if the life, lasts as long as the one it replaced, this was a very good purchase.

We purchased a Whirlpool Cabrio Washer (Mod #WTW7300XW1) and Dryer in 2011. Ever since we have had the washer it has eaten clothing, towels, sheets etc. It now has a main bearing that is so noisy that we have to close the door to the laundry room to be able to hear in the rest of the house. Also the sealed tank around the drum is now leaking. We invested close to $1000.00 in this washer and in my opinion it is a piece of junk. The washer repairman told me that he has had 3 (three) other Cabrios with the same problem in the last month, but Whirlpool says that there is nothing they can do as they have had no issues with this problem. Last Whirlpool product that I will buy.

The washer started to show error code for the door and washer would not restart. After removing the top of the washer and checking the door switch to see if there was a loose wire, I traced the wire back to the micro control unit, and upon inspection of the micro control unit, I found that the terminal that the door switch wire was attached to was loose and not making contact with circuit board.Although the washer is out of warranty being 7 years old, this is clearly not a part that is subject to wear and tear. The part was clearly manufactured poorly. I looked on the internet to purchase a new part but it seems that all micro control units are out of stock. This makes me wonder if one should start a class action suit as my part could be one of hundreds that was poorly manufactured. I called Whirlpool to see if they would send me another part to replace the bad unit but they said that because the washer was out of warranty, they could not help.

Weve had our Whirlpool Cabrio washing machine for about 3 1/2 to 4 years. At first, it left our clothes wrinkled, so I purchased a steamer to help remove the wrinkles. After a few months, it started making a terrible clanging noise. My husband was able to repair and it ran okay for a while. Over a few months, it got louder and louder. It does not get our clothes completely clean. Some even come out dry on one side. Now, we are getting an F50 code and it shuts down after 1 minute. After reading the reviews, I agree Cabrio is a bad product. What happened to the trustworthy, best value Whirlpool name?

My family has been without hot water for two weeks. We have the same water heater, we have been to Lowes where we were told the recalled parts were no longer available, unless we wanted to drive 3 1/2 hours to Arkansas to get it. Whirlpool wants to give me a free part for $36.00 worth of shipping and handling! All the local suppliers say I have to go through Lowes, or the manufacturer. I dont want to give whirlpool another dime. This has been a fiasco. How much more can a company disrespect their customer, than to make us pay for a faulty product replacement? It is unacceptable. This is ridiculous. It is December, and I have a family of 7, including a child in a wheelchair.

Microwave Model # MH1150XMB# - I have had this microwave for 6 and 1/2 years. It came with the condo I purchased. Shortly after I moved in, I noticed hairline crack in the frame near the handle. I have replaced this door once and now the second door has done the same exact thing - formed these hairline cracks in the door frame. This is a defective product and needs to be taken care of by Whirlpool. But you keep denying the problem. No one can afford to replace a door every year. The microwave still works, but the door has fallen apart. The remainder of the microwave works fine.

I have received two bad Whirlpool Water Heaters from Lowes. In the course of a few years, I have received two defective heaters (new). One was even a replacement for one several years old that had failed. Lowes insists that you call an 800 number where someone that speaks poor English tells you that you have done something wrong. I am returning the water heater to Lowes, and purchase a water heater elsewhere. This is a perfect example of how sometimes something that is initially cheaper is not the better value.

We went out and bought the new front loader washing machine and dryer. Neither one of them works correctly. A service call had to be made the the day we ran the first load. The washing machine only washes errors popping up F8 and E3. On the dryer error code E3 pops up and cannot dry clothes. Worst purchase I have ever made.

My wife and I bought a Whirlpool Cabrio washer and dryer set in 2011 and now the washer has an error code of F7 E5. I spoke with an appliance guy and he says that it is going to cost up to $450 to repair it. The wash cycle does nothing, it just sits there and then it goes to the next cycle. I have grown up in a household that had washing machines that lasted many years. This is a joke. Why am I having to buy a new washer in 3 years? I dont understand. Whirlpool knows that this is a problem and they should step up and do a recall or some kind of discount towards a new machine. This is ridiculous.

Weve had our Whirlpool Cabrio washer and dryer just over a year. I like them both but then we are having problems with our lid. The first one cracked after 9 months and they replaced the lid. Two months later, the new one cracked and they replaced the hinges and lid again. I assure you we are very careful when lowering and lifting the lid. I do 80% and my husband does 20%, and we are very cautious of it especially after the second one broke. Now, I was just putting laundry in and the third one cracked while lifting the lid. There is obviously a problem, and Im wondering if anyone else is having the same issues. Eventually, it will crack all the way through which will cause the glass to pop up and the lid wont lock. I will not buy anything with a glass lid again!

I had noticed water on the floor and just thought someone left the freezer open. It started happening about every other day. I read online that it was probably from the drain in the bottom on the freezer being clogged or frozen, and I found instructions on how to fix it. After we took the door off, the drawers out, and the back panel off, then we started thawing the drain. Finally, I got it cleared out. Here I am, a month later, there’s water on the floor again.

Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!

Im a renter, and I know the landlord purchased the least expensive stove for this apartment, but that shouldnt mean one has to absorb ongoing off-gassing fumes for well over a month now. The stove was installed 2-18-17, and its now 4-6-17, still havent been able to use it. Is this really off-gassing or is this what Americans have to contend with now! Oh and theres the little sticker that says Made in America and in small print it says designed and assembled in America, but no mention as to where the parts came from!!! The only reason Im giving even a One Star rating is because I cant continue through this review without at least marking one star.

Large tub capacity. Door opens wide without stopping. White Finish has not faded or chipped. Quiet and rarely makes noise even when overloaded. Machine bought 12 years ago and has never needed a repair visit. It has been moved from 2 different locations by using the special brackets. Easy to use detergent holder and fabric softener.

Whirlpool Cabrio - Clothes come out of the washer wrinkled, twisted and soap stained. I use the exact soap products they recommend in the proper amounts. Bought them in September of 2014. Wish I could return them. Too low of a water level that cannot be adjusted. Not fully rinsing the soap out of the clothes. Washing takes twice as long as with my former 25 year old washer. Dryer is new technology and energy efficient yet wont remove wrinkles from permanent press clothes.Uses hardly any water so clothes must be rinsed at least one or two times to get the soap spots off. Clothes always come out extremely wrinkled. Not all items can be put in the dryer so ironing is back in my life again. Some items come out so twisted and wrinkled that ironing wont even help. Dryer isnt much better at all and shirts and pants always have some wrinkles. Have had to bring some items to the dry cleaners to bring them back to a non wrinkled state. Whatever is saved in water and energy is more than made up by ironing and dry cleaning. The company representatives have sent service people out twice and they both said that the machines are performing as they were intended to. I do smaller washes and wash more often to try to get better results. I dont. Even though it is extra large capacity items such as blankets must be washed more than once as the water does not wet the entire blanket.

Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

We purchased the Cabrio Washer and Dryer from Lowes during a Black Friday sale, November 2016. The items were delivered when we closed on a new home. Thus, we didnt start using the washer and dryer until 3 months after purchase. One month after usage we had our first service call. To the point, what the other reviews say are the exact experience that we are having. Unfortunately, we did not do our research before buying. The washer: Clothes come out wrinkled, littered with lint, and the wash cycles are excessively long. The dryer: Clothes take a long time to dry, and most times we run the dry cycle twice because, after the first cycle, the clothes are still damp.Even though the washer and dryer can accommodate larger loads, we are forced to break out the laundry into smaller loads to get better results. Still, doing the laundry is negative experience with the Cabrio. Recently, it took nine hours to fully complete 5 loads of wash. That included the dryer cycle. The repairman said that he is well familiar with the issue. It is the new technology. The software is incredibly sensitive and can fault easily. This leads to another negative feature. The software is restrictive leaving the user with little control over how they want the wash and dry cycles to perform.Going back to the conversation we had with the repairman. He said he had a Whirlpool washer and dryer at home that was over 10 years old. The old fashion kind with the dials and less complicated technology; and he has never had an issue. I have to agree with that. Our second home has the Whirlpool Duet (washer and dryer) that are 13 years old. Never had a problem technically and with washing and drying clothing. We plan to try to contact Whirlpool about their return policy. Not a quality product. Definitely cannot recommend this washer and dryer. We truly purchased junk.

This fridge is very spacious in the fridge area. The freezer area is larger than a model with freeZer on top or a side by side model. The black stainless steel is very attractive and doesn’t show fingerprints. The controls for the fruit and veggie drawers are cheap. The drawer for meats and cheese is huge. Overall I like this fridge.

I am so bummed that this fridge died. It was perfect in size and function and appearance. I didnt use the ice maker. Within the first year, the temps were erratic, freezing in the fridge area at the rec. setting and too warm when I lowered it. Finally the compressor gave in at 19 months. Of course, out of warranty. HOWEVER, my credit card, VISA, added a year of warranty and is paying the full amt for replacement. Now I have no idea what to get. Every brand, American or Japanese is not made to last. I regret getting rid of my old dependable avocado fridge, thats how hard it is to feel confident to make a good next purchase. Formerly reliable names are only that, OLD NAMES WITH SHINY LOOKS AND JUNK INSIDE.

My house was built 20 years ago, with all Whirlpool appliances; built-in microwave over the electric oven, gas cooktop, and under counter dishwasher. The oven just gave out. Everything else works fine! Let me repeat that. I have a 20 yr old Whirlpool microwave that works just fine! Well, since the oven broke, we thought, maybe its time to update all the appliances. We went to the large appliance store from which our original ones came, and were told that all microwaves are now made in China by Sharp, and are crap!! Wed be lucky to get 3 years out of one. My jaw hit the ground. I couldnt believe the appliance salesman was telling us this! In fact, the appliance repairman that diagnosed my oven to be unrepairable ($100 trip charge, thank you very much) didnt have much good to say about the newer refrigerators... They contain much less Freon and dont seem to hold up as well... So, I guess Ill just keep my old appliances going as long as possible! How can appliance manufacturers stay in business!

On the 27th March 2012 I bought a new Whirlpool 6th Sense washing machine S/N 411048002028 AWOE 9210 - 30 9Kg for E499.00. I brought it home and plumbed it adding in a lime filter on the water line to protect it from limescale. On the 14th September 2016 a service technician replaced the entire drum as the old one made so much noise and the ball bearings are part of the drum. On the 7th June 2013 a technician replaced the drive belt claiming that it moved if a light load was put into the machine. On the same day I added an extension of 3 years Guarantee at Euro 89.00. On the 14th October 2013 a technician examined the machine for a water leak but found nothing and charged me for the call. Out E25.00. I lived with the noise of the spin cycle ever since. The noise got steadily worse until 27th September 2016 when the machine finally packed in. I stripped the machine down to find the ball bearings on the drum completely rusted over so the drum was rotating without the cushioning. On the same day I bought a Bosch machine and decided to forget about the extra guarantee as the offending parts had already been replaced once and did not even last 4 years. I will bring it to the recycling yard later today as that is all it is good for. It was bought in Media World, Orio Center, Bergamo. It was paid for by Gianni ** who is my father-in-law and had a loyalty card for the shop.

I purchased this refrigerator, approximately 3 yrs. ago. Right away the top crisper broke. I have put up with this broken crisper only to have broken the PLASTIC lips that hold the crisper to the top shelf. Piece of junk. I looked to order a new crisper but way to expensive so I just suffered thru. I cant even use it anymore as I cannot open or close it without it falling onto the bottom crisper. Would like to throw the thing out, but cannot afford another one. IT WILL NOT BE A WHIRLPOOL!!!

I am writing due to the defects and flaws in my recently purchased appliances. I chose Whirlpool believing I was buying the highest quality for longevity purposes. Every appliance I own is Whirlpool or Maytag - same company. I purchased warranties and was told the warranties dont cover my issues and was basically brushed off. I am infuriated. Here is a list of complaints. Refrigerator is cracking on the inside on the inner door and at the bottom. These cracks surfaced within the first year of purchase. The warranty does not cover cracks in the inner body.The oven/range has an exhaust that bellows out of the top of the range in a way that the smoke curls up onto the panel and discolors it. I have never had an oven constructed with an exhaust pipe in the front that pours smoke onto the range itself and into your house. The dishwasher paint has rusted off on the door as have the screws on the inside of the door. The cover panel on the cleaning dispenser of the washer has popped off and cannot be popped back on, hence the guts of the dispenser are always visible and when I go to load the cleansers the front has to pulled out from inside the dispense.The refrigerator is also leaking from the bottom and the ice-maker no longer produces ice. This started off and on for the past 2 years. At first I thought the leak was from a near by window. No it is the refrigerator. All of these appliances were purchased in 2013, 14 and 15. New. I am 56. I have never had issues like this ever in my life growing up or as an adult. Appliances lasted forever. I am one person. How much damage could I do? None.These are flaws in chemical compounding of the paints and materials for cracks and rust. Whirlpool was called various times and was not interested in sending a rep to verify my claims. They said all of my warranties did not cover such issues only motors. Lots of many spent in vain. I will not purchase Whirlpool again as they seem disinterested in customer satisfaction.

Purchased top loading Whirlpool Washer WTW5000DW0 10/12/2015 at Best Buys, first no agitator machine for us. Two weeks later I call for repair service because of the noise from tub. Explained in other reviews as earthquake or jet engines. The machine is in the garage and can be heard through the walls into the house. Repair tells this is normal for the machine and it must be our first none agitator machine.I then purchased a extended warranty policy through Whirlpool. 12/13/2016 machine no longer washing clothes. Call Whirlpool for service. Repair came out 01/17/2017 (a month later). Washer plate had to be replaced. The gear was completely shredded. Not in stock, waited 2 weeks to get repaired. Tension springs on outer tub replaced at same time. Was told the excessive grinding and bumping of the tub was not the reason for the gear shredding.06/30/2017 same problem, I set a repair date 07/01/2017 between 8:00 a.m. and 12:00 p.m. No one shows and no call. I call Whirlpool and they are sorry and set the appointment the same day for before 5:00 p.m. No one shows our calls. I call back. Already closed. I call the next day. Sets a new date 07/05/2017, 8:00 a.m. to 12:00 p.m. Same problem. I called back speak to a supervisor who says hell get to problem and find out whats wrong. Sets a new date 07/08/2017 8:00 to 12:00 p.m. 07/07/2017 I get a call after 5:00 p.m. that the repairman is not available and can we reset for 07/13/2017. I hung up and called back the next day and spoke to a supervisor I had previously spoke with. He called an outside repair company that Whirlpool uses in this area. New date 07/12/2017. Repairman shows and I explain the washer plate was loose again and I smelled metal burning. I had told my wife to continue to use the machine to wash the clothes. The repairman tells me I voided the warranty by doing this. Im standing in the garage while he has his head in the machine trying to get the washer plate out. He shuts the lid and turns the machine on wash/spin says the machine is ok. We have an exchange of words and tell him I want to see the washer plate gears. He says he cant get the plate out now and I wasnt there for him to show it to me. This continued until he forced the plate off. He called Tech Support to say I voided the warranty. He told them customer claims loud noises and banging. I asked to speak to Tech but he tells me they dont speak with the customer. I looked at the gears on the washer plate and the transmission. Both had metal shavings. He tells me he is going to do me a favor and replace both. Its supposed to take a week. Wait and see. I have asked for a replacement or money for the machine through Whirlpool. I was told there has to be at least 4 repair requests for the same problem and the repairman has to determine that there is a problem or that its a lemon. I will not recommend or purchase another Whirlpool product.

DO NOT purchase a WHIRLPOOL hot water heater!! The gas valve temperature sensors on these units are faulty. Our technician has replaced several of these defective sensors. Costs $250.00 to install - water tank is only a year old! WHIRLPOOL REFUSES TO ACKNOWLEDGE THIS PROBLEM!! We bought this particular unit because of the reputable name brand. They dont live up to expectations. Dont waste your money on a Whirlpool - youll be replacing it soon! Very disappointed in this company!

I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.

7 months ago we had a Whirlpool dishwasher installed into our home. While away on vacation the piece inside malfunctioned and caused major damage as water filled the home. Whirlpool claims, that because it’s a part that they contract out to another company, they “Whirlpool” are not responsible! If you purchase a product from Whirlpool and they put their name on that product, then Whirlpool should stand by its product. Well... beware, you’re not going to compensate from Whirlpool! We urge you, make sure of whom the parts of the product your buying from belong to, before you buy it FIRST! Never again!

I purchased this range 7 2013. I was a snowbird at the time so after November I went south. Upon returning my top oven when lit had a gas smell. It took three weeks to get someone out and was told it was the igniter and would cost 350.00 to fix. I then called dte gas for them come out as I have full house warranty. Since then five calls a new igniter and a new board just put in two weeks ago the board doesnt work. This unit has been discontinued. I would like to know why. And if there is a class action suit against. Whirlpool. Co.

We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!

The new? improved model with NO center agitator is the worst - clothes tangle badly and the load becomes very unbalanced, wobbly and noisy. How I got talked into this model by a Sears salespeople was a big mistake!!!

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!

Its now Nov 8 and Ive been officially dealing with this issue since Sept 26. This washer was installed in a new home. After less than 10 loads, my washer stopped draining and I was left with a load of towel soup for over a week while waiting for a service call. I still have the same defective non functioning washer sitting in my home and have been unable to do laundry at home in all that time. So far Ive spoken with 2 customer service representatives. The first was incapable of scheduling a service call. She clearly did not understand how to operate the database used for scheduling. I was finally able to schedule appointment on my own but had to wait a week before the technician was able to come by. It was determined that either the latch mechanism or the mother board or both are defective from the factory.The second was just plain dismissive and completely unhelpful. I sat on hold for about an hour each time before getting to speak to a person. Ive also received two canned emails in response to my poor review of this washer on the Whirlpool website. They basically blame COVID for the delays and state the parts delivery should take 3-4 weeks. I was originally told 14 working days for delivery of the parts. We are already past both deadline with no end in sight. At this point, Id like the defective washer replaced rather than repaired. And for the record, this was a new washer (less that one month old) installed in a new house that now stinks to high heaven because slimy, scummy water that will not drain out has been there since September 26. Id really just like for someone at Whirlpool to honestly care about this and take a moment to address this issue.

I purchased the Whirlpool Cabrio Washer WT5500XW2 from Lowes on 9/12/2012, which turned out to be the worst purchase of my life. It did ok for over a year. It had always been noisy. Now it sounds like a jet airplane when it is on the spin cycle. This machine is not yet 2 years old. Do not buy a whirlpool washer. They are Junk. Plan on getting rid of this piece of junk and buying a new washer. Dont waste your money on Whirlpool!

After doing much research on refrigerators, I chose the Whirlpool with the French doors and bottom freezer. Within a month, I had to call the repair service. The freezer made a thick layer of ice on the bottom, wouldnt shut properly (I had to keep a heavy box in front of it to keep it closed) and frosted over all the food in it. On his second visit, the repair man told me that the company knows about the problem, that there was a problem in the design of the appliance, and created a piece to be installed in the machine to alleviate the problem. The problem has not been fixed with that added piece, and the repairman has been here a few more times. Now the freezer just randomly stops making ice on top of all the other problems it has. The retailer would not take the fridge back, and I refused to buy an extended warranty for an appliance that the company themselves knows is a lemon.

My husband and I, purchased this washer on November last year, I used twice before and I noticed that the clothes felt hot, but the cycle was COLD water. Now use it again until June 2015. In every cycle the clothes were hot, I started calling to get an appointment in June at the 1800-253-1301, but the system was down twice. Then in July then again the system was down, then August 10, system was down. I did not wait more and called back the next day, August 11, got appointment for the 20. A technician came, he told me that the hoses was switched, but I know the hoses was installed correctly, my husband was here at the installation. He knows the proper installation of the washers.

Whirlpool Cabrio drain problem - I never had a washing machine that lets so much through to the drain pump. I replaced pump three times already. First of all, if you put anything with buttons in this machine, you can kiss it goodbye. This machine destroys clothes then lets buttons and coins and whatever through to destroy the fins on the discharge pump. When is the BBB going to do something about this consumer ripoff?

I bought the WTW4815EW0 Whirlpool washer. Worse machine ever! It’s take forever to wash a load, there’s no way it’s efficient when it takes twice as long to wash one load. It doesn’t sense the water level correctly, Its noisy, and after only having it 3 years it crashed on me. I refuse to waste money fixing the piece of junk and when I go to purchase a new one it won’t be a Whirlpool.

I bought in 2008 a Whirlpool Cabrio washer because it was the best. It cost me $900 plus 170 extended warranty for four years.This month, my washer showed an f1 code. I call the Maytag store and guess what, they are not there anymore. They closed the store. I called for my extended warranty and guess what, they are not with Maytag and they filed a chapter 7. So, I spent over $1000 in a machine that only worked three years and now I have to buy another just because no one wants to take the responsibility on the warranty. I have to pay another $300 to fix the problem and even doing that, theres no guarantee that it wont fail again. So, and this is to the people of Maytag and their cheats, you may take my money but you lose me as a customer forever. Thank you for nothing. I will keep that in mind next week when Ill be in the store buying another washer.

Within 10 days of installing our new Electric range the cooktop does not look new and although we have used the prescribed cleaning methods, will not remove some cooked on spills over one burner and another burner has white rings around the glass above the dual zone cooking element. While we did not choose the top-of-line model; had expected much greater durability and appearance for our new range. My call into Whirlpool service made me feel like mine was an extremely isolated case and yet nothing would be covered as would be classified as customer fault. Highly disappointing as the cooktop on the range that we replaced seemed so much more durable.

I also have the same water running into the refrigerator problem that so many people have reported. Im about to throw the Whirlpool out and start over. It is such poor business that whirlpool wont admit that the appliance has a major problem and fess up to correcting it for owners. I will never buy another Whirlpool appliance and will warn everyone to also steer clear of Whirlpool.

Have a warranty with them to get reimbursed for repairs for a year. Have had to use it twice now for the same part. Customer service told me itd take two weeks to get a certified repairman of their choosing to be reimbursed. Two weeks to go without a fridge is their solution and they have no other repairmen working. So I ask to speak to a supervisor and the representative tells me she wont transfer me out because thats the way it is. Paid out of pocket to get it fixed immediately instead of waiting.

I have a Whirlpool french door unit with ice & water through the freezer door. I recently noticed rust in the ice. When the extended service plans tech came to see it he told me that the ice bucket would have to be ordered. Almost a month later, I called him and was told that rust isnt covered. I understand that surface or cosmetic rust shouldnt be covered, but rust in a place where it can be ingested is different. Anyway, I called Whirlpool directly and a very nice phone rep agreed with me and asked her supervisor. Needless to say, I just sent Whirlpool a letter stating that I would pursue this through legal channels if I dont get satisfaction.

Whirlpool water heater FG1F5040T3NOV - I noticed that when I was taking a shower, my hot water wasnt working. I went downstairs and the pilot light on my water heater wasnt on. I tried to restart it. The pilot light wouldnt work or relight. I gave up and contacted a plumber. I dont feel I should have to pay for a plumber when its a product flaw!

Purchased in January of 2014: Brand new Whirlpool WOS51EC7AS01 model oven - interior bottom metal has buckled causing the enamel to crack and break off from oven bottom. I registered all my new appliances immediately for warranty. When this happened after the fourth or fifth time baking in the oven, I called Whirlpool to get a service person to look at it. First person Whirlpool scheduled to come out refused to even come out, without looking at my oven. He said he knew we did something wrong? They immediately set up a second service person, after two weeks waiting for an answer; I had to call him (twice). He said that his report and pictures sent into Whirlpool shows normal use and there is nothing wrong with our oven? So, Whirlpool will do nothing to repair the oven? We just spent almost $4,000.00 on all new Whirlpool appliances, and this is how we get treated? WOW! Never again will I ever purchase a Whirlpool product. The enamel is gone in spots from our oven floor. How long do they think that will last with no protective coating on the oven? Terrible customer service.

Was weary due to not a name associated with furnaces, but we installed a 100,000 Btu unit 2 stage and have not had any issues thus far.

Worst appliance of any kind that I have ever used. Has only on/off button, in effect. Wastes water. There is no option to change anything once cycle has begun. No soaking. Occasionally, the machine simply decides to stop and drain itself so that you can start all over again!! No idea how long cycle is. Nearly done? No idea. No matter what temp or how much detergent or how much water, the clothes are not clean. The lid locks and so there is no way to know whats going on. I suspect there is very little water during rinse cycle. All of the whirlpool appliances are similarly horrible. Washer is the WORST. Shame on you Made in America.

In 2010 we had to purchase a new hot water heater. Went to our local Lowes store to see what they offered. We decided to buy a Whirlpool energy smart electric water heater. It was large, 50 gallon. We have a large family and didnt like running out of hot water so we thought this would be great. Worked fine until yesterday when I kept smelling an odor like something melting. Could not figure out where the smell was coming from until this morning I got in the shower and had very little hot water. Went downstairs and seen the water heater was not working. Got the user guide out to see if we could pinpoint what was wrong. It said no power to control board. I checked the breaker box and found no problems. I got a flashlight to look at the control board and discovered it had overheated and melt the top of it. Have been on phone with Whirlpool nonstop with just a recording. The heater has a lifetime warranty so Im trying to get the replacement part for it that will cost me $115 plus shipping. I am really concerned that with this overheating it did not trip the breaker. Grateful it did not start a fire and worried if we repair it will this happen again and possibly not be as fortunate. I have seen on this site of another complaint with the same problem. Shocked there hasnt been a recall issued. Be careful!

Whirlpool Cabrio. A little noisy, 2 or 3 years, do exactly what the manufacturer says they will do. Start them up, run them, go get the finished product... The previous set, same brand lasted us 15 years and then went on to help someone else. Still have the same dishwasher, Whirlpool, 11 years, no repairs, no breakdowns. Bought refrigerator, and micro-wave also, several years back. No problems, no service calls, no stops.

I purchased a side by side Whirlpool refrigerator in December 2009. In one year’s time, all of the plastic shelving has completely broken. The repair man said that he felt like the plastic was substandard and to call Whirlpool but they said that we must have abused the shelving.I and my husband are senior citizens and the only ones using this refrigerator. How can all the plastic components break within one year? I had my last refrigerator for over 10 years and I gave it to my son. It is still running and all the plastic shelving is still intact.I feel Whirlpool should fix this problem but they do not care about their customers. Once they have your money, you are forgotten. In the end, they will be forgotten because I advise everyone I know not to buy from Whirlpool.

I like the newer technology that is built into the washer. My only complaint is that the wash time is automatically set depending on your load choice. For instance, a delicate load is set to wash for 45 minutes. I dont feel that amount of time is required.

I purchased this stove in September and I am very unhappy with the Aqualift. The service department said I would have to probably do the cleaning process about 7-8 times for it to really work. I find that very unacceptable would never recommend this to anyone.

I just bought a Whirlpool Duet Front Loader, and it vibrates excessively and wont fully rinse out all of the detergent. I have to take the tray out each time and rinse. Also, it has a musty smell.Whirlpool sent a repairman out to replace the shocks on a washer that is less than 2 months old. The repairman told me to use less detergent, but I am only using a teaspoon of powder detergent which is recommended and using Affresh once a month. There is nothing they can do about it till it is deemed unrepairable.

I would say that the Whirlpool refrigerator is overall satisfactory and a good product. The size accommodates our refrigerator needs. Would recommend product to my friends and family.

I recently purchased the Whirlpool Cabrio washer and it is the worst product ever!! It does not wash the clothes, it tangles it in knots and has ruined all of my clothes because it leaves holes in the clothing. I have had multiple service calls and all of the diagnostics check out. It is a horrible product that should be recalled and Whirlpool customer service does not stand by their product. Their supervisors and customer service is very rude and I will never purchase another Whirlpool product!!! I plan on posting my complaint everywhere possible.

AquaLift Self-cleaning does not do the job as advertised. It does very little to clean the oven. Sitting-on-the-floor-in-front-of-the-oven scrubbing is what is needed to clean the oven.

Near 3 years ago we purchased this side by side going by how good Whirlpool products are supposed to be. Recently the bottom freezer started frosting up and not clearing. Tried all suggestions in the manual. Could not find any information online. The manual was useless. I went online to Whirlpool support 3 different times asking for help. Never got a reply. The racket it made was driving us crazy. It short cycled since it was frosting up. Set up an appointment online. They got that correct and responded quickly. Go figure. The tech came was very nice & professional. No warranty. Find out they only provide a one year warranty. That is absolutely nuts. A refrigerator should last 15 years with no major problems. Should not have needed a $500.00 extended warranty for a $1,300.00 refrigerator. Turned out 2 components needed replacing. Cost just over $400.00. Now were worried it is going to fail again in who knows how long. Whirlpool used to be a respected brand. Never again will we buy a Whirlpool product. 1 year warranty show you they know how cheap they are building their products.

After just 22 months I need to shell out $300 for a new microprocessor. My Miele lasted for nine years. In the olden days washing machines could last for 15-20. Do not buy Whirlpool, from what I understand its a dying company...

I am following up on a review I submitted on April 22, 2015 about a Whirlpool refrigerator with french doors and bottom refrigerator. At the time, paint was falling off from the door as pictured in the previous review. This another chapter on this story and probably the closing chapter. A few months after the paint event which I could have lived for a while, the right door hinge literally disintegrated leaving the door without support. The door seals material is of such poor quality that they have disintegrated and the water condenses inside. The bottom photo shows hinge components that came off the door hinge on the kitchen floor. The second photo from the bottom up photo shows how the door scraped the plastic of the freezer door top trim if the door is not lifted to clear it. The second photo from top to bottom shows the door over the hinge pin if I am not careful lifting the door to clear the freezer door.The first photo from top to bottom shows how the door remains open if not lifted so that the door magnetic seal keeps it in place. It is very hard for me to believe that a country like the United States of America treats its customers with no respect. I met my obligation to pay the amount on the price tag of this appliance but I cannot say that Whirlpool did its part of providing a basic quality product. There is no consumer protection agency in this country to protect consumers from corporate predators that have no sense of a fair deal with a customer. So here we are, being abused by United Corporations of America. I hope the future brings a different understanding of the american people on these matters. Thank you for the opportunity to express myself on this matter. Next step... buy a foreign made appliance that will support another country work force... sounds familiar.

We bought a Whirlpool washing machine two years ago and bought the extended warranty. The machine quit working so we called the warranty service number. We have had a repair man sent here 5 times from them. The technicians have put two new control boards and a new door lock on it. They have another part ordered for this week.The machine is still not working after five visits from service technicians and they say they cant fix it. The extended warranty service plan says if it cant be fixed they will replace it or send us a check for it. We have contacted them several times and they dont want to make good on it. So we have a broke down washing machine and have to go to a Laundromat every week.

We bought a new oven/range in April 2019. December 7th 2019 it stopped working. No power at all. We contacted Whirlpool about our unit as it was still under the year warranty. They contacted their local repair company. 3 times they have said they were coming out to fix it and they had the part. Three times they have told us never mind. They didnt have the part and would have to come later. Most recent update, they wont get the part until the 20th and wont make it out until the 23rd. That is over 2 weeks after our unit broke and it is the holidays and we will have family visiting. We have tried to get answers about what is really going on and we keep being told they cant help us or give us any answers. So frustrated. You can bet I will never buy another Whirlpool appliance again!

Horrendous product! Purchased December 3, 2014 – had service technician from Whirlpool check the unit for excessive noise 3 months later. Technician said it’s the way it is designed – ice maker in door, air has to be forced up from freezer so it makes a lot of noise! Now, 15 months later, the refrigerator has totally quit. We are waiting for technician from Whirlpool. Obviously, no extended warranty so Whirlpool said they would extend the warranty and cover this visit for $357! How nice of them since they are sure the parts will exceed that amount!!! What a piece of trash – guess the refrigerator is only meant to work about a year! NO MORE WHIRLPOOL! I am thinking about standing outside of Home Depot to warn any customers who are looking for a refrigerator not to buy Whirlpool!Updated 3/23/2016 - To add to our previous review, the service company, AIG finally after 3 days has approved the parts required to fix our with less refrigerator (15 months old.) It will take 8-10 business days for the parts to appear! We have no refrigerator for at least two weeks! Great service from Home Depot and AIG!

I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.

I am so disappointed in my whirlpool W10431035A gold series dishwasher. I bought this 2 yrs and 2 months ago on black Friday at a lowes. I wanted to have a whirlpool and I thought they were a good brand. It has been a little over 2 years and my dishwasher no longer works. The start button no longer works. It is not even that old and appliances should at least last 4 years. I could understand if the plastic utensil holder or dishwasher rack breaks...fine, you use plastic. But this is an intricate part of the dishwasher....the start button and it does not work. I am so disappointed in whirlpool. It is the start button...how can this break. The only thing I do is press normal cycle and the start button...that is it. How can this machine break so easily. How can whirlpool build and sell such a faulty product. So disappointed.

Have had Refrigerator less than two years and the evaporator seal is leaking and all the Freon is gone causing the freezer and ice maker to quit. Will cost $700 to repair. Found out it is a known defect with Whirlpool. Called Whirlpool for reimbursement and they refused, saying they do not know anything about this issue. This is interesting since it is all over the Web with complaints. I have been a customer of Whirlpool for 20 years and they have lost me and everyone else I know.

I purchased a Whirlpool refrigerator with an ice maker exactly 2 years ago. It stopped making ice. I called a Whirlpool repairman and he said there was a leak in the freon tube. I should get a new one. I did, am trying a basic GE with icemaker.

I purchased the Front-Loader Duet in June of 2008. Like many of the consumers here, my machine began making a thunderous sound during the spin cycle. I contacted Whirlpool and arranged for service. The service call was $129, the estimate was over $1100 to repair (bad bearing). The machine originally cost $899 plus tax. I called customer service to complain. I had owned two top-loader Whirlpool machines; one for 15 years, the other for 12 years with no service calls ever needed. How can Whirlpool possibly justify what is obviously a design defect by telling me that I should have bought an extended warranty? I replied that in my experience, an extended warranty is an unnecessary expense for a Whirlpool product.

Whirlpool dryer and washers have the worst reliability, plus terrible customer service. Parts missing from factory install to faulty parts that constantly need to be replaced. Wasting precious time to meet with service repair people. Not worth it. Make products that are reliable and be accountable.

After the pilot light on my water heater would no longer stay lit, I contacted the Whirlpool technical support number listed on the unit only to be told my unit was still under warranty, but I would be responsible to pay a $65 diagnostic fee and any labor associated with a repair. The technician came and said my ventilation system was the problem and didnt even touch the unit. He then sent a report to Whirlpool that the unit was flooded which voided my warranty. He did not submit photos to substantiate his water damage claim and now Im being told the unit is unsafe and must be replaced at my expense. This all sounds like collusion to not honor the warranty! I will never purchase a Whirlpool product again!

When the fridge is running and there is a power loss of about a second or so, the fridge shuts down and will not restart (even after hours). I have to unplug it for a minute or so then plug it back in; it runs fine until the next very short power failure. When we are out of town for a few days and that happens, we come home to a fridge of ruined food and a mess. I have contacted Whirlpool (2 times) and they were no help at all. It seems to me a software change could solve the problem, but they are unwilling to listen.

This machine (Cabrio) is a piece of junk. It does not fill up with enough water to cover the clothes, even on deep wash and your detergent will still be sitting on top at end of wash and clothes are not clean. It was a $900.00 machine. We need to file a class action law suit. Worthless waste of money. Anyone know of any remedies to get a new machine from Whirlpool or of any class action suits?

Ive had the stove a long time with no issues. The self clean doesnt really clean of course. In my experience, I dont think many do clean well. Maybe there are newer ones that do work better. I would probably buy Whirlpool again.

I have the Cabrio washer that is only four years old. It is leaking oil and is very loud during the spin cycle. I paid $800 for this washer and am extremely frustrated that it didnt last longer than this. I contacted Whirlpool customer service and had no luck since it is out of warranty. Due to the high number of complaints with the same issue, please consider a class action lawsuit. Thank you.

I purchased a Whirlpool washer 7 months ago, and a month ago, it broke. I have been without my washer for 1 month, and it has been repaired 4 times in that month. It is still not working. All I get is that, its under warranty, and there isnt anything they can do, but to keep trying to fix it. I have been having to take my clothes to a laundromat, and pay to have them washed. I have asked for them to deem it defective, but they refuse.

Bought the washer on November 2013. Today 1 August 2016 the driving motor broke. The cost of the motor is 650.00$. I will not buy another Whirlpool product ever.

I have had no issues with this brand of microwave. I have had built in microwaves before with this same brand and they have performed well. We use the microwave every day for some reason to heat up food or make hot drinks. I feel Whirlpool is a good product and value.

Recently bought a 19-cubic ft French Door Whirlpool refrigerator. Seems to work fine at this point, but the compressor/cooling system has a fairly loud swishing noise it makes off and on during the cooling cycle. According to the owners manual, this is normal. If I had known this, I would not have bought this brand. Believe me, it is loud and you can hear it from all parts of my apartment. Also, once you examine the fridge up close, it really is cheaply made. Low-grade plastics for shelves and compartments. And this was not an inexpensive product to buy. We are talking out the door paying $2,000. Sad it is American made. My parents bought a Samsung last year and it is of much higher quality than the Whirlpool I have. But so far, it is keeping the food cold. Just wish it was quiet.

For many years, I have worked on and tested water heater thermocouples. I have a lot of experience with this. I have checked around many of the wholesale supply houses to find a simple part needed for this brand/manufacturer appliance. Johnstone Supply, a national wholesale distributor, Grainger, etc. cannot get these parts. You must call Whirlpool and wait on the phone and give the operator the full story about what you found and how you tested the water heater only to be told you dont know what you are talking about. I was told that if the pilot lights and stays lit for even several minutes, that it is not the thermocouple but the gas valve and they will not sell me the part and recommend either I purchase a whole gas valve assembly and revised thermocouple or they would not sell me anything.Then I got told that I am on a waiting list to be called for availability of the parts at some time within the next 24 hours. Or just buy a new water heater from us with a warranty. Really? This is why you should not even have wasted your time with these people and move on to a better future. I asked,Can I purchase a box of thermocouples for this type of water heater with a left hand thread? The answer to this was, No, we will need the serial # for each unit that has had any part put on it. Move on, I say. This was a big waste of time by me, the plumber, and my customers happiness.

Hot water heater goes out. Try to relight it as instructed. Pilot light goes out as soon as I release pressure. Call tech support. After a 10min hold time, I was instructed to rest unit, wait 10 to 15 min and try again. Did not work. Called back and was told it was the thermopile. Had it shipped and replaced at $45.00. Still did not work. Was instructed to go thru the same process of lighting it, still did not work. Then I was given a ref# and was told that my PARTS was warranty and not labor. Okay now one time I was told I WILL BE CHARGED WITH A DIAGNOSTIC FEE OF $99.00 and still no hot water. Next step LAWYER.

I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.

I have owned this Whirlpool Cabrio machine and dryer for almost 5 years. It has been a nightmare. I am forever getting it fix. Now its the notorious LD light, not draining, and it has actually drained, and the company I bought it from does not repair them due to so many problems. Got a plumber to look at it and got it to work.. This is after the company came, charged me 130.00 to tell me they dont repair it. I bought this machine because it was large and I have a big family, energy saver (no, it did not save as much as they claimed) and uses less water. The dryer is wonderful. But the 1900.00 I paid for them was not worth the price. I now have to go up and down my cellar stairs 6 times per wash to stop it, shake the hose, and restart it. A load of laundry takes close to 3 hours due to starting it over. I am gonna buy a Maytag which I use to have and take this to the junkyard. Thanks a ton, Whirlpool and I read all comments and they are ALL true.

Whirlpool Clothes Washer Model WTW4930XW1 - We have experienced tub overfilling on (2) separate occasions with this washer model in a period of time of less than (2) years. Through extended warranty service purchased, a technician came out the first time; declared nothing explainable to cause the malfunction, re-calibrated the control panel, and off he went. This second event occurred much the same as the first; happened to walk in to notice water on laundry room floor and witnessed overflow out the lid on top. We have carefully washed additional loads after this second event without a similar malfunction. From my online research, this sure sounds like a faulty pressure switch not sensing high water level in the tub. Any other thoughts?

I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.

Dont buy their produce!!! My refrigerators bought in January 2017 and just use 9 months. It breaks and repairs 3 months. It cannot repair and Whirlpool will refund for me, but I wait long time and no any answer. I try to call Whirlpool customer service. Their staff hold me long time and tell me they will be call back... Oh my God!!! I left my refrigerators 3 months ago. Whirlpool did not care the customer. Terrible company!!!

I purchased my Whirlpool Duet Steam Washer and Dryer 4 years ago. My laundry never had that moldy smell. I paid for the set almost $2,900.00! Never again Whirlpool for sure!!!

After Hurricane Katrina, six years ago, the gas water heater in my house had to be replaced due to the house getting flooded. For the past six years, the pilot light and/or igniter for the gas water heater has had to be replaced if not once a year, twice a year because it will not stay lit. Each time, Whirlpool would send a new igniter and/or pilot light part and would reimburse me the cost of labor to have the part(s) replaced.Now, after six years and exhausted of fighting with Whirlpool to stand behind their product and make it right, they are finally giving me an authorization to get a new gas water heater. However, now they are telling me they will not cover the cost of labor for replacing the entire water heater. My plumber will have to pull the defective water heater out of my house, take it to Lowes, pick up the new water heater and install it in my home. And Im supposed to accept their not paying for the labor of replacing their faulty water heater? I questioned this and told Whirlpool they paid for labor for the parts to be replaced for the past six years. Whirlpool then said they would pay up to $100. This is not acceptable. I was reimbursed more than $100 for the labor to replace a part that fits in a shoe box. (Multiply $100+ times 6. They paid more than $600 over the past six years.) The cost to replace an entire water heater, picking it up from the store included, will cost more than $200, if not $300! I would not have to pay anything if the Whirlpool product was not defective!I told the manager I was speaking with at Whirlpool I wanted to speak with his boss or someone who had more authority than he did. He refused. I asked him, Was he telling me no I could not speak with someone above him? He finally said he would have someone call me.I believe I should be reimbursed for the entire amount of labor to replace the water heater since the water heater is a defective product and I have to have it replaced not by my choice but out of necessity and safety. If it is defective in one area, who is to say in trying to light the pilot light, one day it will not do something worse than just not light up. What if it decides to explode? Defective is defective and I feel my family is in danger from a defective product and it should be replaced at the cost of Whirlpool not mine.

My dryer has to run twice to completely dry my clothes. I had it serviced still a problem. My washer has had some issues but repaired and working fine. I will never buy this name brand again. Not sure what I will buy next.

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

I have a refrigerator model wrs325fdam. Its not a year old and I cant believe the runaround that I am getting from Whirlpool customer service. Come one day everything in freezer melting. Call a repair person. He come out, diagnose the problems, orders $825 worth of parts for a $899 refrigerator, puts the parts in. On the temperature in the freezer reads 80 degrees. No its order $200 more parts for this scrap metal pile. At what point do the people give a damn at the consumer, its not like anybody has common sense. Im going on two weeks without a ten-month-old refrigerator and four days waiting for them to figure this out. Would not recommend Whirlpool to anyone who cares about fair treatment.

I have been a dedicated Whirlpool customer for 50 years. I purchased my new, Cabrio washer and dryer in 2011. The dryer works fine. The washer does not. It ties everything in knots. Most everything comes out in one large, wrinkled lump. When washing sheets, it wraps the whole load in a soaking wet, fitted sheet bubble. You cannot wash one item by itself, because it will become unbalanced and shutdown. I will say that I havent had any repairs yet, but I have a feeling, its only a matter of time. I have decided to buy a new washer, but it will not be a Whirlpool.

I purchased a Whirlpool gas hot water heater in July 2012 and have had to replace the control/pilot light mechanism every 6 months since then. Whirlpools customer service is the worst service in the world. They are rude. I have followed their instructions every time and have been accused of being uncooperative. I paid $350 to $400 for my heater and just spent $200.00 to have a plumber put apple cider vinegar in my tank.I was told by Whirlpool that the calcium sediment was causing the problem... I drained this tank twice and there was no sediment in the tank. This is evidently a common error for Whirlpool tanks. I will never purchase any Whirlpool product again and will tell others that their products are crap. The worst part was the inconsiderate customer service. I dont know who trains them, but they need to fire the entire bunch. Shame on you Whirlpool!