Rusted front panel replaced by retailer (Home Depot). LG said I cleaned it wrong. Rusted again. Doesnt clean dishes well, change soap, clean filters, change rinse agent, still worst dishwasher I have ever owned. Very disappointed.

Wow cant believe Im finding so many people with issues with their LG fridge. Ours is 3 years old and has been making loud noises for a while, had a couple service calls, defrosted a couple times, helps for about a month. Most recently - the WATER STARTED SPEWING FROM THE DISPENSER FULL FORCE ALL ON ITS OWN!! Thank God I was home because in just a few minutes our wood floors were covered with over an inch of water. I opened the door to stop it and then turned off the water supply.Repairman came, heres our list of parts needed to repair: Rear panel fridge (cracked), $267.14. BiMetal freezer part (frosting), $48.65. Control board for updated freezer panel, $329.02. Freezer cover (control panel), $183.38. New dispenser, $280.36+labor. No support from LG on this, which is a shame because they obviously know there are issues with this fridge. Its going to the dump and we will be replacing with a non-LG product. We own a new LG washer/dryer and dishwasher, but this is definitely our last LG product based on this experience. Btw, our 23 year old Kenmore is still going strong in our garage! Will be searching for class action suits and ready to join as soon as I find one! LG lfxs32726S.

We have already had the dishwashers front panel replaced once because of mysterious stains that appeared (off white/greyish color) and now it is happening again. The shape of the stains are very odd and could not be splatter or drips. Is anyone else having this problem? I believe the stains are coming from within the door.... While trying to get a pic of stains, I just noticed my dishwasher leaks too!

I purchased a dishwasher, which broke down within a year. Luckily, it was still under warranty and I reached out to LG for a repair. Were now entering the 5th week of me waiting for a repair or replacement and there isnt an end in sight. In fact, LG is actually starting the process over. Customer service hasnt been helpful, their Executive Office has sent me in circles, and I feel like its probably going to be quicker to purchase a new dishwasher - definitely not an LG. I really dont have anything nice to say about LGs appliance division or the people Ive interacted with throughout this ordeal.

My refrigerator is 6 years old. The ice maker needed to be replaced when it was six months old then the ice maker does not adequately produce enough ice. The door spring just broke two months ago. The drawer is broken. The plastic on the shelves have fallen off and the ice maker lever fell off a year ago. It is not a quality refrigerator for the price of $2200.00 made by LG. I also purchased the LG dishwasher at the same time and had to have service on it 5 times. It never cleaned the dishes very well and I tried to talk to customer service at LG and not only were they rude, the woman in customer service was threatening and nasty to me on the phone. I went two months at one time without a dishwasher when the dishwasher was fairly new. The customer service did not want to hear from me or help me in any way. This dishwasher cost $700. I had it for 5 years and had to get rid of it. Needless to say, I will never purchase LG appliances again.

Im another compressor failure customer getting completely screwed over by LG. They wont fix it. They wont Supply the compressor. Weeks going by. Out several hundred dollars of food and no fridge for 4 weeks. This is incredible. Paid $3,000... LG Imports should be completely blocked from the US. They should not be allowed to sell any appliances in the U.S. Theyre screwing over thousands of customers in the United States and Im sick of this. I also had an LG dishwasher that was defective and end of broke three times within a year to the point that I had to get a refund. I mean you know Im not alone here. There are thousands of people reporting the same issue. Its time that the U.S. government block LG from exporting anything into the United States.

We purchased a LG 3 door fridge with ice and water two years ago. Did some updating in the kitchen and decided it would be nice to have one last new one... The one we replaced it with was a 25+ year old side by side GE... Still worked fine, never did a repair to it, but this LG was so pretty.. All electronic computerized.. Almost two years to the day we got it, it has died taking everything stored in it with it? This is so disheartening for retired people that just want one last nice thing in their lives... I bought a new LG washer and Dryer, and a new 70 inch LG tv... Praying these don’t go out like the fridge! Be cautious about buying an LG!

I purchased a $1,200, top of the line LG, in September of 2009. November of 2011 the machine came up with an error code of 1E, which the manual states a water inlet valve. So the part was replaced. Guess what? That wasnt the issue, so I contacted LG, and they had me go over some troubleshooting over the phone with no luck. So they gave me appliance repair centers that only deal with LG. To make a long story short, after having 2 parts swapped out - one was for $91.00, the inlet valve was $54.00 and another $91.00 yet to be paid to the appliance repair guy. Oh and I forgot about the computer board (which only has a 5 year warranty) was replaced - I have a $1,200.00 dishwasher that does not work!LG called me to say that they will prorate it by giving me $676.00. After all that was put into it, that comes to $440.00 and I have to send mine back. Hmm. I told LG that this is unacceptable. Her answer, Well sir, its a man made product, so I laughed in which I replied, So if I purchase anything from LG and it craps out after 3 years, I am supposed to just accept that Oh well! Its man made? My fellow consumers out there, beware. Life is not good with LG.

Have a LG Dishwasher Model LDS4821ST. After purchasing this and about 2-3 months later notice a bad odor. A few days after cleaning dishes it smelled like something died in the unit but the smell was inside. After putting off calling LG I could not stand the smell any more so I emailed them. They e-mailed me back with recommendations such as Check your disposal for odors and try putting in vinegar and run a cycle with no dishes. Did not help the odor still there.A few days later this was still barely in warranty. I emailed again and they gave me a claim number and a repair service to call, the service guy said You still have to pay and that claim number is a conversation number not for me to charge LG. Repairs that would cost $300 and replace a part is up to me and you will not have the odor again. Yeah right I think it a bad design on the draining system that bacteria starts to develop. They do not stand behind their products. I even stated in second email that if the service guy says its my fault I would pay for the call. At this point I am probably going to buy a different brand. My KitchenAid lasted for 12 years with no issues.

The steam dishwasher went dead during warranty. The corporate repair technician came out. He did something, said he could not replicate the problem, and the washer started up! Two months after the warranty expired, all 3 circuit boards went out. The corporate technician was no longer allowed to come out, and we were forced to use a new company that only services LG on Fridays. Weve been doing dishes by hand for 6 weeks, and still, dont have the parts. It will be two more weeks at the minimum before repair is complete due to LG policy, parts distro, and customer service. Dont waste your money! Where are the class action suits against this company?

Back in 2012, I purchased $8000 worth of LG appliances for my kitchen and laundry. Long story short I have replaced the dishwasher, it could not be repaired. In September of this year, the microwave exhaust had a mind of its own. It would come on and off by itself. To use the it I would plug it in and unplug it. The part to repair it was more than half the price of a new one. In September I purchased the model LMH2235ST. A short time later the exhaust fan stopped working. I called customer service more than a dozen times. They gave me a case number and said they will call when to set up a date to come and repair. After many calls to them they kept saying they would expedite it. I have heard that several times more. I have asked them to send another to my home with a return label, but they said they could not do that. I called customer service just now December first, now I dont even get to speak to anyone, the recording says to go online. So thank you LG for nothing!!

Never had a dishwasher to work so well, it not only cleans well, but to maintain it is easier than I would have thought. I would buy another LG Dishwasher- I have had top brands before and they didnt even compare to what this one does...

DO NOT buy an LG product. I purchased an LG dishwasher 3 ½ years ago on sale for $429.00. Model LDF7774ST. It quit working the other day due to the main control board going bad. If you google this model and problem, it was a common failure on this model and others. Good news is, the warranty covers the circuit boards for 5 years, but doesn’t include labor. So, I called to schedule a warranty service call. Here’s where it gets ridiculous. First, you have to pay $125.00 up front just to reserve a service appointment. Then, as it was explained, if the problem was due to something other than a warrantied part, the labor charge would be between $65.00 and $175.00, plus the part, plus the $125.00 service fee. But, if it was the bad circuit board, the part would be covered, but there was a flat labor charge of $250.00, plus the $125.00 service fee, for a total of $375.00. I could not believe my ears, so I called back a little later, spoke to a different person, and was quoted the same amounts. I am not going to pay $375.00 for a $400.00 dishwasher, and will NEVER buy an LG product again.

This is the worst dishwasher I have ever had in 43 years!!! It consistently does not clean the dishes. I have to run the hot water in the kitchen sink, turn on the high temp rinse cycle and after all this, the dishes are still not clean!! I paid 1300$ for this junk. Will never buy LG again!!!

We bought a LG LDF7561ST dishwasher just over a year ago, started having issues with it not draining. Had the tech come out - said the hose was clogged, worked for one load. Second load did the same thing. He came out again. He said its the pump, replaced it when the part came in. Again worked for one load and second load wont drain. Then he replaced the control board still doing the same thing. Now he says he doesnt really know whats wrong so now hes blaming the problem on our plumbing in the house. My house is 12 years old, never a problem with anywhere else and the kitchen sink drains perfectly fine. Still not fixed, had a Maytag in there for 11 years and never a problem. DO NOT BUY LG DISHWASHERS!

Purchased six years ago. We had to change the motor after three years of very moderate use... then we had to get new springs kit for the door. Now, the water inlet valve is in trouble. We had a KitchenAid pour close to 20 years with only one call to the repair shop... This LG dishwasher is going to cost more in repair bills than we paid for it. The worse dishwasher we ever had. We also got trouble with our LG fridge (door gasket to be change every 2 years) and now the microwave touchpad (control panel) is out of order.

I have owned LG dishwasher and front loading washing machine for approximately 4 years. We have had two issues which require service. Upon calling the LG service number, we were given a list of certified repair services. All of the certified service technicians are over an hour away and refuse to travel this far. This is laughable given that we live in the Metropolitan NY area - only three services centers to service 10 million people? Really? The individual who answered my call at LG was arrogant and uncaring and had no idea New York City was that big - wow. Finally, I got an independent service tech who was lovely and said LG is the absolute worst company to work with for parts replacement. I will never ever buy an LG appliance again.

My 3-year-old LG Refrigerator has a failed linear compressor. Apparently this is a known defect since 2014 which was before this refrigerator was purchased in 2016. There is currently a class-action lawsuit filed against LG. I have received the run around from LG. I have called every day since 9/28 and have received a different story about how to get it repaired and if the part has been ordered and where it is in the shipping process. I have now been without a working refrigerator for a week with no end in sight. I have 4 children and 3 adults in my household. This is a HUGE problem. Short of buying a new fridge I have no recourse. No one can tell me when it will be repaired or when I will even receive the part. I do have a guy who will replace the part when I finally get it but every time I call LG I get a different story about where the part is and when it will finally be shipped.The process to get this part has changed with every phone call I make, as has the time frame. On Saturday when I called it was 1-3 days. On Monday when I called it was 3-5 days. On Tuesday when I called it was 7-10 days. Today when I called it was again 3-5 days and still has not shipped. Then I had Jenn from LG call and offer a mini-fridge until we get our part on Friday, but we wouldnt get the mini-fridge until Friday which is when she told me the part will be here. She then offered me $250 for spoiled food, which is quite inadequate since we had to go purchase a mini-fridge already and I am spending about $10 per day for ice to keep the rest of our refrigerated products on ice. She told me the part would be here by Friday 10/4 but when I called LG customer service today 10/3, the part has still not shipped and they said it would still be 3-5 days before the part even ships. Jenn also sent me a text and said I could text her at any time to get an update about my part. I have now texted Jenn 4 different times over two days and have yet to receive a response from her. I dont even know what to believe at this point. I think that contacting an attorney to get some recourse will be my next step. I am going to have to go purchase a new refrigerator since LG is incapable of getting my 3-year-old refrigerator fixed in a timely manner. Steer clear of this horrible company with horrible products! This is the second problem we have had with this refrigerator. The LG dishwasher we have that was purchased at the same time is now on its second motor. It is also 3 years old. Terrible, terrible products! Huge run around from customer service.

7 year-old LDF7810ST (with very little use until recently) gave LE code. Replaced motor & since old part was riveted shut, husband drilled it open to take a look: what a mess. This must have been a defective part from the beginning and ultimately made a terrible grinding noise like it was chewing up silverware, however, it was just the motor grinding itself into pieces. Re-assembled & still wouldnt operate. He checked wiring & voltages, only to find that the noise filter has a 120V black wire and white wire coming in one end of the filter and coming out the white wire is 120V. He cant figure out how this ran in the first place, but has anyone else noted this problem? Do we throw good money after bad & keep trying to fix this sad excuse for a dishwasher?

Dishwasher is the right size and it meets my needs/my requirements. It cleans the dishes well. However, scraps of food from dishes is left in drain in bottom of dishwasher. This causes a bad odors, if not cleaned.

We bought our LG washer and dryer in 2006. You can take any of the complaints/descriptions from the others and put our name under it as our problems are the same as theirs. The problem with smell and extreme mold buildup started immediately and continues to this day. We clean it weekly with washing machine cleaners, bleach and dishwasher detergent to no avail. The washer door stays open when not in use. LG customer service? It does not exist. We will never buy an LG product ever--not even an alarm clock! I would give it zero stars if I could. We have a smelly washer filled with mold and mildew. We are going to buy a new washer today. Good riddance, LG!

I love my dishwasher. If I could change one thing, its the extra dry mode. It doesnt completely dry the dishes. Its a beautiful machine and so quiet. Does a great job! Even on tough, stuck on foods! I dont even have to pre-clean!

We got an LG 7551 dishwasher in 2013. Not long out of warrant it began squealing. Put vinegar in to make a temporary fix. Tines always collapsing causing plates etc to fall over. (LG actually replaced both racks under warranty but no difference.) 3.5 years into ownership started getting E1 error. Uninstalled it, re-leveled it, re-did the drain and looped it correctly all gave temporary fixes lasting weeks to months. Now it is happening more frequently and doubt it is worth a service call to fix a now 5 year old unit. A lot of upkeep and maintenance for the near top of the line LG dishwasher. Very disappointing.

My New LG Dishwasher model# LDF55458D leaked from first use, Called for service and a Clown came to repair nothing, pulled dishwasher out to find the leak and stated LG will not Do Anything to repair, because it was damaged. The top seam leaks water. Do Not Buy LG. They Do Not stand behind their Junk.

We purchased an LG front load washer and dryer and they both work fairly well. However, the front of the washing machine is rusting! Yes rusting, right by the soap dispenser. It sounds ridiculous that after 4 years the machine is rusting, but worse than that was the companys response. LG does not care. They act like they care, they tell you they care, they express their sorrow, but they wont fix the issue. They do absolutely nothing! They expressed to me that I must continually dry that area. In the manual it tells you to keep it dry! Not that the design is bad, not that the dish should not leak, but that by not constantly drying that area it could rust! I asked if they ever heard of this happening and they said no. Then I searched online and found out, that was not the case. This is absolutely a problem! A $1,000 problem. Supposedly a reputable company but what a piece of garbage! My last LG experience for sure!

Newer LG stainless steel dishwasher came with home we purchased 2011. Had to fix after two months of move in. It wasnt draining. Fixed then it had to be fixed. A few months after that, it wouldnt turn on. It has constant mold problem. I ran with bleach, I wipe between rubber molding inside where mold is with bleach, run vinegar cycle clean. Find mold on cups and mold grew all over wood handle item. Some rust on inside sides, 2 hour run time. Power button is way too sensitive, starts on own as bumping against it starts it. Also the tines on bottom rack are so close that front part bottom rack is unusable and top rack doesnt hold glasses well, had several glasses break. Bad design all around, bottom rack is very low to floor. I would never buy an LG dishwasher.

Will never invest in an LG product of any kind! Bought one of LG’s high-end dishwashers (model LDP6797BD) less than 2 years ago for its quiet running, nice bells and whistles (including WiFi access), and 5 year warranty for electronics. A few days ago the LED display started going on/off, dancing through all the readouts, beeping, and displaying what appeared to be an error code (“L2”) but wasn’t. We called for warranty repairs with a local authorized technician. He calls LG and they tell him its hardware (user interface board), not software (which clearly it was). Minimum repair cost, $285 (included the $85 service call).I call LG to explain why it’s the software and should be under warranty. LG’s Customer Service agrees it could be electronics and will dispatch their factory technician for $125 plus and a minimum labor charge of $65 (but up to $175) if its covered under warranty. Unlike the local technician’s $85 service fee, LG’s service fee of $125 is not applied towards repairs. I explained that I could buy a new dishwasher (NOT an LG) for what I would spend in repairs and my previous $300 dishwasher lasted 10 years…what’s wrong with their product(s)?

This stainless steel dishwasher is only 2 1/2 years old and must be replaced. I have struggled with dirty glasses and dishes the entire time. The washer sweats after cycle finishes and leaves a gritty film and smell. The inside has developed a nasty clouded surface that must be wiped out with each use. The rinse aid helps only a little and I have also used vinegar and CLR to clean it out. Nothing works. A repairman ($75) said the arms were hopeless clogged and recommended buying a new washer. This one cost over $750!!!

The worst dishwasher ever! I have had a 20-year-old cheap dishwashers leave my dishes sparkling clean. This thing ($699.00) left coffee rings and dull film on dishes. Yes, I do rinse dishes before I run the dishwasher and the cycle time length is very long! Just replaced it with a Maytag. Hope to have better results! The installer is here right now.

I have an LG model LDF7774ST dishwasher. The water inlet valve housing cracked and flooded my condo. Estimated water damage $50K. My concern is will the replacement valve may do the same thing as the original.

We have been using our new LG dishwasher approximately four weeks so I have actually turned it on about 5 times. Went to use it today and door would not close. When I did get it closed I could not open it. It was stuck. Husband finally got it open. Latch is defective. So when repairman comes Wednesday to fix my leaking (new) LG fridge guess he’ll be repairing a dishwasher also.

4 of 5 of my LG PRODUCTS have had problems. My LG side by side refrigerator with ice maker and freezer on the bottom caught fire on Christmas EVE one year while we were sleeping. After much negotiating it was finally replaced. The replacements ice maker failed and the doors broke twice. My LG top load washer rusted out... it took a year to get it fixed. Meanwhile it had a couple of recalls on the panel and tub. My LG dishwasher stopped working altogether... I replaced it. The second doesnt clean my dishes well. AT THIS POINT I HAVE NO FAITH IN THE PRODUCTS OR SERVICE DEPARTMENT. LG simply does not want to deal with their faulty products and its customer service dep representatives are difficult to understand.

Have an LG higher stainless dishwasher that has been determined needs to be replaced by tech. Was offered a white may tag and was told only option or 500 dollar cash. Have been trying to get thru to discuss this matter and cannot get thru after waiting hours for some one to answer the phone. No resolution or cannot talk to supervisor. Bad business on your part. No resolution as of yet.

Did a large kitchen remodel about 3 yrs ago and bought all brand new top-of-the-line LG appliances... It has been a nightmare with every single appliance from about the first week through the first 2 yrs. Let me begin by saying that I traveled about 10 months straight every year and only home for the holidays. I live alone. My appliances get very very little use.The french door stainless steel refrigerator (dont have model numbers at the moment.. this is a review in general of my LG experience) had problems from day 1. The light bulb and fixture within the fridge burned so hot that it completely melted the housing within the first week. Warranty replaced it.... 3 more times with various bulbs. I finally left it out at the last time when the warranty expired. The next problem was the rubber seal between the doors. They constantly rub and fray over time and replaced twice... Again... This appliance gets VERY little use.The HE Washer and Dryer have been well below my standards. The washer seal collects water and becomes stagnant and smelly... making my clothes smell. I do very little laundry when home obviously. I have to completely clean and dry the ENTIRE washer before leaving town. The dryer has been the worst of it all and expensive fixes. Twice in 2 yrs the heating element pulled so many amps (I am an electrician) that it started an electrical fire through the power cord with the dryer. This burned the socket and the cord and had to pay for the heating element to be replaced both times as warranty had expired in 2 yrs. I have moved both units into the garage and purchased a good old standard set of machines and have had no problems since.The dishwasher.... oh man... this thing... I have spent more on repairs and replacement parts than the cost since the day the warranty expired. First the control board went out 2 times in 2 months of being home. Then, came out to a flooded kitchen 3 times in 2 yrs. This was from a faulty regulator in the dishwasher that allowed the water to flow to the drain in sink. With all of these great features in the dishwasher.... My dishes were constantly covered in dried soap spots using the recommended dish soap. I had a plumber come out to see if maybe the water pressure was too low to rinse and he actually had to back it off. The dishwasher gets the least amount of use... Already the racks have begun to corrode and rust through the coating even though it is rarely used.All in all with everything said and done.... the quality of these expensive appliances has been well below standards. Customer service I did not like as once the warranty is expired they practically disown their product and recommend local service and repair shops or retailers. The previous appliances were GE and Whirlpool that were 30+ yrs old when I got the house. Never an issue and they worked just fine. I know that LG will not be getting anymore money from me as I have become so fed up with the issues and the paranoia of failures from using my LG appliances that I have already decided to replace them all...I have enclosed the most recent pictures of the damage/issues that I could. The refrigerator picture shows the most recent fix and where it had started to melt the housing again. I do not have the old housings but this one was remounted (it gets so hot that it melts the plastic and starts to hang) by the service guy when he replaced the rubber seals about a week ago.The dryer picture is obvious. I have rewired the house long before the new appliances and luckily this 2 times issue did not cause damage to the wire or wall or breaker. The receptacle and cord are what burn up when the heating element first starts to heat up upon starting the cycle. The washer is obvious as this is the only issue for now. 3 yrs of owning this dishwasher and I have literally ran maybe 20 loads of dishes in that time. Again.... I was never home... and holidays are usually spent with family.

After reading so many one star reviews, Im now concerned this dishwasher may break at any moment. Ive had no issues and have used it almost daily for about one and one-half years. I guess Im fortunate because this was given to me by a family member who was moving into a new home and remodeling the kitchen with all new appliances (installed it myself). LG inverter direct drive. Ive always used Finish cubes.

I purchased my LG appliances (all 3 of them) from Home Depot in August 2010. Within the first 2 days of having my fridge, they had to replace the door twice for sensor issue. Now my dishwasher is having the same sensor error. I started the warranty claim on 01/23/2011. It is now 02/02/2012 with no resolution. I have had to handwash dishes for 3 weeks. I have called on 5 different occasions. On 01/23, LG stated that they needed a receipt. On 01/24, they stated did not receive all information to begin warranty work. (Please take into consideration that they have never called me once about missing information. All calls were initiated by my self). On 01/30, they stated that they did not have the serial number (which was given each time in the preceding phone calls). On 02/01, they stated that they cannot find anyone to service my area and that they needed 3-5 more days. My husband called and found servicer in less than 5 minutes. They are now stating that they cannot get paperwork in that quickly. This is unbelievable. Life is not good when you are handwashing dishes. I do not want these appliances and feel that there is nothing I can do about their terrible service.

My dishes are squeaky clean!!! Extremely quiet dishwasher with many options. Cycle can run just over 3 hours, but I finally got it set to run just over 2 hours. Dont know how I did it though. Holds a large capacity of items. Adjustable height upper shelf. I highly recommend this LG dishwasher!!!

Have this machine x five years. Every year I have to do some type of repair. It has a 10 year warranty but nothing is ever covered by the warranty. This is the biggest fraud in the appliance business. I called LG to repair my machine that is neither washing nor drying, they sent a technician the cost was $300 down payment, never heard from them again. I called again the price was $411, which will cover one year repair minus $100 for coming out... This they insisted must be paid via credit card before they can come. They sent a tech out that was almost 4 weeks ago, no one has returned. I called only to get the runaround. No one will take responsibility. I cannot get any answer, cant get my money back and my machine is still not fixed. Company number (!) is High End Appliance $300. Company (2) General Appliance.LG is a rip-off company they do not stand by they appliance, they are dishonest, they do not honor their warranty, they do not satisfy their customers needs. They need to be shut down and be labeled thieves. 1800 243 0000 and 888 376 6825 and 201 623 8070 these are the contact numbers that have no information in regards to service. High End Appliance **.

Dirty dishes!! This is what I have been dealing with since I purchased my new top of the line LG dishwasher. It was the most expensive LG dishwasher on the floor. Purchased kitchen full of LG products which were high dollar products in order to get the best!! However, not so. There is a residue that is sitting on the bottom which is even present after I ran the empty dishwasher with a dishwasher cleaning agent. Water also sitting in the bottom. I have contacted LG twice and spent approximately one hour on the phone with a technician. Still not cleaning properly. LG refusing to cover the cost of sending a technician to my home. No future LG products in my home!! LG does not take care of its customers.

LG Dishwasher Model ldf7561st - Wow, wish I read these reviews before purchasing. We upgraded our kitchen with new appliances, all LG. To be honest, the other appliances have been OK for their purchase price... This dishwasher, however, has broken down after 2 years of normal use. After calling their very friendly customer service phone bank (that has no actual power to do anything), I was informed that, lucky for me, in order to repair the dishwasher, I had two options: pay $400 for a warranty or only $265 for a repair! What a deal on their product that couldnt handle 2 years of operation! So ridiculous - I will not purchase another appliance from this company again.

I used to love LG products; however, my wife and I bought an LG refrigerator along with an LG washer, dryer, microwave, and dishwasher. Our refrigerator stopped cooling all together. After trying to do the simply things LG suggests, we had to call for service. Called on Thursday the 12th and they scheduled an appointment for Monday the 16th 1-5pm. I called the service company on Friday to confirm and they said there was nothing scheduled. Called LG and they set us up with another service provider; however, the earliest they could be out was Tuesday the 24th. Spent 55 mins on the phone with LG and they said they cant do anything else and the line to the service scheduling department is down. When they work they are great. When they break while still under warranty its not worth it. Buy a different companys product. Thanks.

LG Dishwasher Model LDF6810ST - The dryer and the main board burned up in less than 7 years. You pay that much for a dishwasher it ought to last longer. Their products are junk.

Short version is do not buy any of this companys products. They could care less about the consumer or your malfunctions. My dishwasher was 9 months old and stopped working. It took 19 phone calls to get a tech out. The tech said he didn’t have a part and would order it. 4 months later I was told my dishwasher would not be repaired and was not covered under warranty any longer. That was from the presidents offices as an email. Buy another brand!

I have the same problem with the moldy smell. I had a service guy in today and I am going to follow his advise and see what happens. The washer is already smelling better! His advise; First, he adjusted the front feet so the machine sloped slightly back so the front gasket drains fully, then he showed me how to drain the washer by using the dials (no one explained this to me!). Turn on machine, dont touch the main dial, go to spin speed button and press it. Display should read 13 minutes, then start washer. This will completely drain any standing water! Good luck **. He also recommended to use half a cup dish washing detergent in the drum, wash on full hot cycle. Do this at your own discretion, I am trying this tonight!

Our LG dishwasher has a odor coming from the inside after a wash cycle after the dishes are removed and it is empty for several hours. Have tried pouring water in the bottom and pumping it out operating the pump by pressing the on button, normal then normal and power scrub together to pump water out of bottom. Tried wiping it down after a cycle, no help, poor design, wish I had never purchased this unit. My friend has the same unit with the same problems, will not dry dishes, odors, is this really a safe dishwasher to use. If it has a odor that means it is not getting hot enough to sanitize the dishes.

LG is one of the best dishwashers I’ve use, very efficient in less water, great heating system for drying, many rinses for clean dishes. Yet uses less water. The time to wash the dishes could be in a shorter time. Mine uses 2hrs 11 minutes then the dry process. I’d buy the same machine just the as I love the fact that you rarely have to rewash any dishes regardless of the food that sticks to it. Love it!!

Bought the LG direct drive dishwasher in May 2012, worked for 2 years then stopped working. We had a repair person come out and they replaced the motor and drain pump which didnt fix it. They came back and replaced the motherboard which didnt fix it, then replaced the water inlet and it worked for 2 months and now its not working properly again, not drying dishes. I think its the heating element this time, ridiculous.

I just had to replace a four year old LG dishwasher. This was the worst dishwasher I have ever owned. The rack system was poorly designed and engineered. The wheels were brittle and broke easily and very costly to replace. The control panel had to be replaced twice and although part of the warranty, it still was costly to replace. The motor was very noisy and recently stopped working altogether. I just purchased a Bosch dishwasher as a replacement and am sure it will be much better than the LG. This is the last LG product I will purchase. Poor engineering and poor customer support.

My wife and I purchased a new LG WT5070CW washing machine in January of 2013. This is a top loading machine. We started to experience mold/mildew smells from the machine shortly after we purchased it. We use high-efficiency soap, use very limited amounts of soap, dry out the entire machine (including the top lip of the washing tub) after every use, remove and empty the soap detergent/softener dish after every use, plus dry it out. We have used commercial after-market mold/mildew solutions to treat the machine. We have also used bleach rinses and vinegar rinses. We purchased a carbon filter bag that we place in the machine when not in use. Nothing seems to help and the smell is getting worse. So much so, that we are considering purchasing a new machine.We contacted LG about our problem and got a canned email response... do this and do that... all of which we had explained to LG earlier that we had already done. By canned, we mean it appears to us as if this response was meant for their front loading machines, as it mentioned making sure to wipe dry the gasket on the door of the machine. Our top loading machine does not have a gasket on the lid. We responded to LGs suggested fixes and asked to talk to a supervisor about this problem. So far, nothing from LG. The LG washing machine and dryer combination were not cheap. LGs customer service department along with their engineering department leave a lot to be desired. We ditched our LG phones earlier this year for Samsung and will probably do the same with the washing machine... although I am not sure what we will replace it with. LG products are problematic and I suspect will not have a lot of repeat buyers.

I paid approximately $400 in flat fees for LG to fix my broken dishwasher (2 visits by their representatives STEIN Appliances starting November 2014). Neither of their solutions worked, the dishwasher will still not operate properly and they have yet to refund my money. Instead, they provided me with a credit towards a new one of approx. $450. This in effect will cost me, when you account for the new machine, delivery, installation, taxes approx $1135. I advised them I would accept their offer IF they returned the approx. $400 I paid for repairs the failed to make. In spite of 2 emails, I have not received a response (approx. 20 businessdays).

The rollers on the bottom tray do not stay on track and as result it has to be lifted to move it in and out. This dishwasher was purchased after reading the reviews and installed in a new home.

Tonight we set our dishwasher to run as always while we sleep. Well it was a good thing I didnt fall asleep right away because my LG dishwasher control panel shorted out and caught fire, and it didnt even trip the breaker. Hopefully thats because I got to it first. We have had nothing but trouble with it over the seven plus years we owned it. It has been completely rebuilt at least three times. It has always had a foul smell to it when it ran.

The dishwasher caught my house on fire, model number lds4821 st/bb/ww. The fire chief stated it was the motor of the dishwasher that caused the fire. It was only three years old.

We purchased this dishwasher from Home Depot on 10/20/2014 and we have had problems since purchase. The dishwasher just doesnt clean the dishes. It is a water saver dishwasher but it doesnt have enough water pressure to clean the dishes. After a huge runaround with Customer Service we did receive a full refund but what a hassle. We also have a LG refrigerator which we had to replace the ice maker within a year of purchase. While these products look good on the outside their engineering needs help.

We bought a LG dishwasher 4 months ago. After 3 months we started having problems. In the last month is more the time we were unable to use it than the time it actually worked. I called LG 4 times so far, its quite obvious they cannot fix it but they refuse to exchange it. Im at the point I just dont want it anymore, I just want my money back. What a waste of money. They gave you the chance to put a review on their website, but guess what.. my review never got published.

This has the same style filter as all of my previous dishwashers, but this ones filter assembly does not come apart for cleaning. When the glasses have sandy bits left on them I remove the lower spray arm and the water guide tube on the back and take out the grids, screens, and mesh screens in the bottom. After brushing and rinsing everything I put it back together and it is good to go for another 6-8 months. The problem with this unit is that the lower screens, grids, and mesh is one-piece. It does not come apart. There is trapped grunge inside and I can shake some of it out, but most of it remains trapped. I called the company. She just kept repeating the manual- It is self-cleaning, you do not need to clean it, removing it voids the warranty. The manager said to call the repair technician. I ordered her to send me to their service/repair department so they can advise me how to clean this unit. She said they wont speak to me unless I am an authorized technician with an official technician number. She kept trying to set me up with an appointment with a repairman- while telling me that the warranty wont cover this. I will have to rinse and shake the filter unit and hope I can get out; if not, I can order a new one from Sears for $60.

I have been without a refrigerator for 2 months. We live in the KC metro area and there are only 3 repair companies certified by LG. It took them weeks to come out as they were booked and then we had to order 2 parts of which both have been back ordered. Maybe I am spoiled but 2 months without a refrigerator is a long time. I called customer care and indicated I think they have a supply vs demand issue. Obviously they have a bad product if you cannot keep the parts in stock to repair. I also have a dishwasher, washer and dryer by LG. The dishwasher is awful and so far the washer/dryer have been fine. I need to find a new brand before we update our kitchen! Based upon repair time alone they are not worth it!

It does wash the dishes clean, but is noisy and slow. I like that I can pick a bottom or a top wash or both. Its white, so can go with any kitchen, but is getting a bit long in the tooth. It cannot take really good water pressure as it causes it to make a high pitched sound and water has to be turned back to a trickle. The door did not last long - I am going to call it. The hydraulics of the door have given way and is very heavy - does not affect the wash but is not a good thing to have happened. Other than those things it pretty good.

I bought an LG dishwasher based on the positive reviews, however, 18 months in, it quit and the faulty part is not covered under any warranty. So my $700 dishwasher (got it on sale so that was good) is now a $1200 dishwasher. Its large and cool, but in my opinion not worth $1200. LG knows this part fails, the repair tech showed us how the panel fails due to the heat and moisture that gets in it, and the replacement part has an epoxy coating that keeps it from doing that. But instead of recalling and replacing the part they KNOW will fail, they make you get the repair BY A LICENSED LG REPAIR PERSON ONLY, and pay for it. Pretty shoddy workmanship and poor customer service. We will NEVER buy ANY LG product again.

We purchased an LG Inverter Direct Drive dishwasher from Home Depot. Right after our warranty expired the dishwasher did not drain. A repairman came out and replaced the pump, costing us $160. In less than two months the problem is back. The repair labor was warrantied for 30 days, which has now passed. So we will again have to pay $75 just for the repairman to make a diagnosis. I have checked the hose, and kept the filter clean, though this is not something I ever had to do with any other dishwasher. LG dishwashers are very badly designed, and LG does not stand behind their products.

Bought the dishwasher 4 years ago. Rack system collapses when you load plates - had to jerry rig something to prevent from happening, the hose discharging the water leaked after 3 years of normal use (very thin, cheap hose I had to replace), had numerous occasions where it would not pump water out so had to manually remove the water and it would then worked again until now when it is not longer pumping. I think I am going to start buying disposable appliances - the kind that cost less you dont feel bad throwing away after a few years of use cause they did not cost a fortune...

I have tried several things to get my dishes clean in my LG dishwashers but they rarely come out acceptable. In most cases, whats left wipes off with a dry cloth. I expect a dishwasher to clean the dishes spotless without my needing to clean them first. I will never buy another LG Dishwasher.

Front loader machine is great--steam cycle/sanitary cycles are a PLUS. The only negative which really isnt a big deal but the labels designating cycles wears away. Maybe make a plastic replica that can be applied over the original markings. I have put my trust in LG for years--from dishwasher, refrigerators, big screen tvs---can be beaten.

I purchased LG Appliance. It was the biggest mistake. Within months I started having problems with fridge and Stove, the dishwasher stopped working less than 1 year after I purchase, I did not follow up right away, when I called they told me the warranty is only for 1 year that I would have to pay for the technician and if the part is warranted they will send to technician. I told them I would rather toss their awful product and buy a GE. I will never buy LG again. They are substandard. Not worth the high price they charge. I usually buy GE but decided to try LG because I like the features of their fridge. They look good but they are not good. BUY GE (General Electric) instead. They last for years and is a much better quality. Buyer beware. LG appliance sucks!!! They dont even deserve a star but I have to check 1.

This expensive dishwasher didnt work right from the start! It doesnt clean the dishes. It doesnt DRY the dishes. The soap dispenser is small, doesnt dispense the soap all the way, wont use the soap cubes, dispenser doesnt even open in the cycle most of the time! We have to dry the dishes by hand every time! We kept the rinse aid full at all times and the dishes and glasses came out covered with spots every time. After 1 year and 2 months hubby smelled something like wires burning. Sure enough, next morning the motor was shot!! No use trying to get in touch with anyone who will do something about it because NO ONE will do ANYTHING. Dont buy this dishwasher, its JUNK!

This dishwasher cost me about $900.00 in late 2008. The motor went out at one year. Fortunately, it was replaced under warranty. Christmas 2012, just 4 years after purchase, the motor went out again. I run it once or maybe twice a week. LG says they stand behind their product, but they refuse to reimburse me for any of the parts or labor to replace the motor for the second time in 4 years. I cant spend that kind of money on another dishwasher and I planned on having this one for a long time. As soon as I can afford to, I will replace it and I will not buy LG again.

We bought a LG Stainless Steel DW in 99 for our remodel. I caught on fire. I called the company and was told they were aware of the problem and would give me a 1K credit for an upgrade to the 1.6K model. I did not want to pay that much for another LG. I returned it to a local business and got a partial refund towards a KA which is still working. 6 years ago we bought a new home with a complete LG kitchen. The stainless steel dishwasher caught on fire within a month. Didnt call LG this time. Just replaced it with a Bosch. I will never buy another LG appliance and do not recommend them.

Ive done everything that I could think of to get this dishwasher to clean my dishes. Ive tried every type of soap, vinegar, rinse aid, pretty much washing the dishes before putting them in the dishwasher and they come out dirtier than I put them in. This dishwasher hasnt worked correctly since I purchased it. I never had a lick of trouble with my Kenmore. Im so disgusted and wont purchase another LG.

Our four year old, big, expensive refrigerator isnt any cooler than an ordinary cupboard. The (lack of) service that LG provides is lamentable. This is a company that does not stand behind its products. Our LG dishwasher broke within the first year after purchase. Do not buy LG products unless you have the money to throw away.

I have a maid who washes the utensils but I still got a dishwasher so that her absence would not be an issue. Pros : most of the glassware gets cleans really well; utensils feel more hygienic. Cons : you still need to pre-wash vessels, remove all leftovers, and then put in the dishwashers; steelware does not feel so clean at times; I am scared to put in plastic due to heating.

I bought my kitchen appliances less than 3 years ago, all LG brand, brand new from Home Depot. My dishwasher has given us some issues over the last year and come to find out the electronics are not covered under the 10 year warranty that is plastered on front of the appliance. No big deal, my husband was able to fix it. However, our refrigerator is a different story. It stopped cooling. We called LG. We waited a week for a repairman who was not qualified to fix refrigerators. He stated, I dont fix refrigerators. I work on washers and dryers. But with the help of the tech support he was able to determine it was the compressor. I was instructed to call LG with a case number and they would send out a qualified person to fix the problem. This was on a Friday. I called back late Monday afternoon to check on the progress and told they still havent found anyone to fix the issue. I was denied the privilege to speak with upper management and sent into the queue so long that it kicked me out. I called back 2 more times with the same result. I called back a 4th time and spoke with a different rep. He continues to tell me more of the same stuff. Not one rep was able to give me a time frame that I would have to wait for a service repair man because the truth is they dont have one in my area. He was unable to give me a number to upper management or connect me with someone higher up. He said when they send customers into the queue to be sent to the next level they keep being kicked back to them. So in other words LG does not back their products nor care about their customersThey believe it is acceptable for a product to last less than 3 years and a customer to be without a refrigerator for 2 weeks with no recourse. May I add this is during the quarantine, so I had more food in the fridge than normal and yes I lost a lot of food. But no worries for LG. They are not worried about the customer. Do NOT buy LG products. I have NEVER been so upset or dissatisfied with a product before. I am 44 years old and this is the first BAD product review I have written on any product.

Purchased an LG washing machine model #wt4870cw 3 yrs ago and this is the 2nd service call in that span with the same problem. UE (unbalanced load) plus the inside top has rust around the fabric softener cup. Same problem we had 1 1/2 yrs ago!! It will cost us $285 for labor not including parts!! Terrible product and LG wont stand behind its product. Terrible customer service (from the Philippines)!! Will never buy another LG product again, not a TV, dishwasher, heck, not even a toaster!! Terrible product and company.

We purchased all new LG appliances for our home. The dishwasher stopped working after 7 months. We called their support number and the people there do not know what they are doing. We have waited 2 weeks and no one has called, so I called them again. They still have not found a service company that will respond to our service call. They will not escalate the issue or give out phone numbers to reach someone higher up. I will not buy another LG product again and do not recommend purchasing one.

We bought all new LG appliances several months ago. Happy with all except dishwasher (LDS5540ST). I too am having issues with the dispenser door not opening or opening and the cube is still in the compartment. Have found the cube in the bottom of the dishwasher not totally dissolved. I too just bought the liquid detergent and the door opened on the dispenser and the liquid is in the bottom of the dishwasher. I have called the company on 2 occasions. She has given some information but nothing changes. I was told to make sure the dispenser was not being blocked by dishes. I monitored but that is not the issue. We went back yesterday to the company we bought from. Different salesman and he had not one positive word about any of the LG appliances. I will call the service rep to come look and if not help will take it back!!! Anyone have any suggestions?

Dishes do not completely dry, especially on the quick cycle. Water is left standing on the bottom of glasses. Even running full cycle, they do not dry completely. The silverware rack does a good job, but had to get a separate basket for odd items. Dishes must be put in the lower rack up front, due to folding tines in the back, will not stay up with dishes, glasses covering the times works well.

I purchased LGLDT5678SS dishwasher in April. The dishwasher has a very annoying whistling sound during the fan/drying cycle which I reported to LG immediately. LG sent CVS Appliance repair to correct the problem. They replaced the fan; the whistling continued. I was told by their rep that it was probably a design/manufacturing flaw. I have called LG multiple times. I was told today by a supervisor that only TCC could authorize a replacement or refund, whoever that is. Do not buy this dishwasher. LG reps give you a constant runaround and the supervisor basically said LG would do nothing to correct or fix this. She put another work order in to CVS; their rep Randy called and said he had already repaired the dishwasher and that I should get another service company to come out. I have reached out to Ferguson, the company we purchased the DW from, they are my last hope. I cannot and will not live with this annoying noise which can be heard throughout my home, not just in the kitchen.

Purchased 2 new LG dishwashers for my new home from Sears. Both failed completely after approx 16 months within 2 weeks of each other with the same problem. Sears wouldnt send a service man even though I offered to pay for the call knowing they were out of warranty. Too far out of Edmonton was the excuse!! Not too far to deliver the appliances!! Funny how that works.Anyhow both power supplies failed and were replaced with an updated version. Funny that they know the parts are faulty but wont even cover the defective parts under warranty. Both dishwashers still have lots of error codes and fail midway thru cycles more than 50% of the time. No one at LG or Sears seems to care so I guess when they die completely Ill replace them with another brand and thru a retailer other than Sears who will agree to service them in my area in writing prior to purchase. LG and Sears will never see me as a customer again and I feel ashamed that I spent over $30,000.00 with them on new appliances. Good luck to you both!! NOT!

My husband and I were recently upgrading our stainless steel appliances. Keep in mind I loved my old ones but my daughter was getting a new house so we thought we would give her ours and get we! I did some research and found the items I wanted at Lowes! I had them delivered and loved the way they looked! After my first load of dishes I was wanting my old appliances back. I called lowes and they told me oh they would never recommend an LG Dishwasher! Not only is the dishwasher horrible it does not get the dishes clean and leaves water and spots on everything but the stainless steel always looks horrible! Ive had stainless before but for some reason this brand is horrible! I am now noticing small dings in the appliances. It is just my husband and I were very careful so the durability of these appliances is horrible.

I purchased the LG LFX31925SW/04 in May of 2013. Within a very short period of time the compressor went and it stopped cooling. The part was replaced and covered by warranty. The ice maker had problems freezing up from the very get-go. I just learned to take a spoon and open the compartment in the door to break it up. The door must not keep it cool enough to remain frozen. There are only two of us who live in this house so its not being opened and closed frequently. At about year 2 1/2 the area under directly the ice make maker started rusting and became very unsightly. My husband tried to fix it and of course you can not get a professional finish at home. I called the warranty dept. of LG and they informed me it was not covered under warranty because its considered cosmetic! I would not agree, given that the poor design it what is causing this issue. The metal obviously on the front of the fridge is not rust resistant. It now looks like it came from the local thrift shop. We live in an air-conditioned home with low humidity. UGH! The refrigerator door on the right side is now not closing and it must be another design flaw because it is mentioned repeatedly online as an issue. The cost of the French door refrigerator was $2400. And that was 5 years ago. I bought the microwave and the dishwasher at the same time. They have functioned ok, but I would never buy LG again given my experience with the product and the customer service!

Purchased this dishwasher 4 years ago. Last week we started getting the code PF which means power failure. From the LG comments posted, they would lead you to believe the power supply was interrupted and the PF is only a code and not a failure/fault code. Turns out it was a fault. We turned it on last night and the control panel immediately burned out. Saw some sparks/flashes and a puff of smoke and electrical smell. Dishwasher was then disconnected from the power source. If you have the PF code you should note this is very probably the control panel shorting out. Unfortunately, dishwasher failed just outside of our extended warranty period. We will definitely switch brands. Dishwashers should last longer than four years!!! Definitely dissatisfied with the LG dishwasher.

Please avoid all LG kitchen appliances if possible. Our refrigerator and dishwasher (both only 2.5 years old) has given us nothing but problem. The fridge started making a loud humming and gurgling noise intermittently about 2 months ago. Then 3 weeks ago, the freezer gave out and the following day the whole thing stopped working. Its been 3.5 weeks and we still dont have a working fridge. Apparently, all parts are shipped from Korea which takes days to weeks to get. Our service provider who was referred by Home Warranty of America (also a horrible warranty company) ordered the wrong part which will take another 7-10 days to get the part. I am livid and fed up. Also, our fickle LG dishwasher has been giving us problems since the day we moved in. It turns on when it wants to. We have to constantly reset the breaker for it to function properly.

The LG dishwasher model number LDP6797ST is the worst dishwasher I have ever had! It does not get anything clean. Ive had to buy $10 booster powder and it still doesnt get the dishes clean. Now, I cant get it set for anything. It stops mid cycle & Dings at me for no reason. It will run back 6 minutes and then it stops and starts dinging again. I cant figure out why its dinging and what it wants. The manual is entirely too technical for me to understand or to mess with. Ive been washing dishes in the sink by hand! This dishwasher was in this house when I bought it and Ill make sure I never do that again. First chance I get its out. I would give it a zero stars if that were an option. I hate this dishwasher.

Bought this just under 2 years ago and everything was fine until a few months ago when the control panel in front started flashing and beeping and then it sometimes wont drain. No one at LG is helping with this. They gave me 2 names of repair services but this is not covered under warranty???? I will NEVER buy LG products again. I would think a dishwasher should last more than 2 years!

I just purchased your $800.00 LG Inverter Direct Drive Dishwasher, Model # LDF6920ST. It does not clean the dishes at all. Im very, very unhappy with your product. The inside stainless steel looks like 7 years old. I have not cleaned my dishes before putting them in a dishwasher since 1992. I cannot believe the electricity/water it uses and how your product - even after rinsing - cannot clean. I feel I need to put an extra rinse to help get the grime off. I have reduced my soap by half and the dishes still feel gritty. There must be something wrong with this. What can/should I do to have a rep come out to see what the problem is?

This is the most useless dishwasher I have ever owned (LDF5545ST). My 20-year-old GE works better than this thing. The energy efficient drying is absolutely useless. I have followed every instruction in the owners manual, ensured that my water is hot enough, and everything else that LG recommends. I always have to dry at least half the dishes by hand. It’s actually faster to wash dishes by hand. I would never, ever, ever, buy another LG dishwasher. Do yourself a favor, buy something else.

I bought an LG dishwasher 2 1/2 years ago and it never cleaned dishes well at all. It started leaking water. I have not used it for over 2 years. This is the biggest piece of $800 junk I could have bought. I would never buy another LG product nor would I recommend this product to anybody.

LG dishwasher LDF55545ST - Have called LG several times but they are absolutely no help at all. The dishwasher is stuck in sleep mode. The tech that came said new control panel. Lost receipt but have cancelled check showing purchase but they will not cover warranty. Also they are sending me extended warranty service plans to buy but wont honor existing warranty. Sorry product and customer service. I will never purchase LG again and do not recommend their products.

This is the worst washing machine ever invented! The 23-year-old Kenmore I replaced was still running and better than this. If the drum hadnt developed rust spots, I would have kept it. If you want a science project that grows mold, this is your machine. I wiped out the gasket with Clorox wipes, leave the door open when not in use and it still grows mold. My towels smell like someone urinated on them. I have had service out here and nothing is fixed. I was sold tablets to wash the drum with; did not fix the problem. This was the biggest waste of money I ever spent. I want my old Kenmore back. There is no quality any more, the dishwasher I bought from Sears is of poor quality too. I was a lifetime Sears shopper for appliances. In the 35 years I have been married, we bought all our major appliance at Sears, as did my parents. Where is the quality now?

We bought our LG dishwasher 2.5 years ago and it sat for a year of that 2.5 years because the heating element was out. I decided to get it fixed and we thought it was taken care of but after 3 cycles of using it after it was fixed, the board caught fire. The gentleman who fixed it said that its parts were not large enough to take all the work it had to do and it melted the components and could have started a fire in ours. I am very sad to say we now have to buy another dishwasher, instead of throwing good money after bad, and I will not buy another LG anything.

This is a PSA regarding LG dishwasher LDP6797BD. First do not buy any LG products. I purchased this dishwasher in Oct./17 and it has been broken down twice. The repair tech arrived to fix it and the parts shipped were damaged so therefore he could not fix it. So called customer service. Rep Ali started talking the moment I asked that the unit be replaced explaining that the repairs had to be completed. He was finished with his work and explained that to her, she then told him he had to talk to technical department in order to recommend replacement. Our repairman assured me that LG doesnt replace any defective appliances that they will replace every part instead. I will be replacing this piece of junk and will tell everyone on every site I can NOT TO BUY THIS POS from LG Electronics.

My biggest problem with this dishwasher is the racks are poorly designed. Whoever designed these racks couldnt possibly ever loaded a dishwasher. Glasses fall over unless the glass rack is full. Consequently, if you dont run the dishwasher every day, as you pull the rack out, any glasses previously placed on the rack, fall over causing broken glasses. The lower rack where one would usually place small plates or bowls is designed in such a way that the posts are staggered so the plates & bowls wont line up. If I ever buy another new dishwasher, Im taking dishes with me so I know they can be properly & efficiently placed.

We purchased this LG TOP OF THE LINE 700.00 DISHWASHER IN 2015. I HAVE HAD NOTHING BUT PROBLEMS SINCE. When we purchased it. It was for a brand new home. We had to have a plumber come in and replace some of the pipes and lines to be able to accommodate this dishwasher. The dishwasher never gets the dishes clean EVER! Im constantly having to clean the dishwasher so the dishes get clean. I almost have to clean the dishes before they are stacked. The top sprayer arm keeps falling off during its normal cycle. The baskets never stay connected to each other. Not sure why... We decided to buy a really expensive nice dishwasher and it has been terrible. Then we had to remove the bottom piece in the dishwasher that siphons any debris out before it goes into the drain. The recommended tablets for the dishwasher get stuck in the cup and ends up having to be cleaned out of the cup and I have to re run the whole cycle again. And to top it off now the motor is dead and has to be replaced. Oh the wheels on the bottom of the rack keep falling off. Technician will be here next week when they can fit us in 100.00 just for the service call. I will never buy an LG ever again.

Have this LG model for over a year, several service calls with no ultimate satisfaction. Dishes are not really clean and not dry. Would never buy another LG dishwasher.

I am so disappointed in my new LG (Model LDT 7808 ST) dishwasher purchased early April 2021. I guess I missed the statement in the manual Hybrid Drying System: This efficient drying system does not use a heating element during the drying process... Guess what? The translation of that is: This dryer does not dry AT ALL. Everything is wet. And there is a cycle called Extra Dry and thats quite funny because it doesnt dry at all either so why have it? The only suggestion from LG? Make sure your rinse aid is filled. A dishwasher that has no drying ability except air dry is not my idea of a product I want. I will not be keeping this dishwasher and I will not be buying another hybrid drying system dishwasher from anyone. If Im going to have to dry my own dishes I might as well wash them too.

Worst. Dishwasher. Ever. The tines collapse. The tines are too short and spaced poorly so the plates flop over and dont get clean. Dishes chip. The dishwasher rack derails because the rack is a little too narrow and the rollers arent wide enough to stay on the rail. It derails constantly. Then I have to try to lug a heavy rack back onto the rails and then it derails in the other direction. Detergent door doesnt click into place. Dishes often do not get clean. Purple plastic pieces holding the adjustable tines pop off and rows of tines fall into the dishwasher bottom. The pump has failed 4 or 5 times in 3 years, either blocked or defective. I made repeated, polite complaints to the company when problems persisted past the warranty period. LG DOESNT BACK THEIR PRODUCT! I paid $899 and Im replacing it with a Bosch that costs half of that. I hate this dishwasher! No, I really hate this dishwasher! (It gets one star because I cant give it negative 5 stars.)

A $1,000 joke - We purchased an LG Black Granite model from Home Depot in November of 2018. It has NOT worked more than it has worked. Dealing with customer service is one of the most frustrating aspects of this whole experience. We have had a new power board, a re-wire and now waiting on a door component. All while the CS rep is trying to tell me to pull out the unit and shorter the legs... ummm what?It is now March and it is not working again. All through the holidays we had no dishwasher and have spent hours sitting here either on the phone or waiting for repair service. I will NEVER again. Home Depot should not even sell this brand. All of the consumers that have has issues should band together and file a lawsuit to re-coup the cost of these poorly built units. We are so disappointed.

This is the worst company and worst products I have ever seen! My new LG dishwasher that was bought in 2013 died in 2015 and needed to be completely replaced! The refrigerator that I bought in 2013 died at the end of 2016 and has not been able to be repaired and LG wants to charge tons of money to replace the compressor which is what failed after 6 weeks and 4 visits by repair companies came to try and fix it! It has a 10 year warranty but when I called its on parts only! They want to charge for parts even though they say its covered! Dont buy LG!! They have the worst products and service I have ever seen!

We have purchased an LG dishwasher about 3 years ago and have nothing but issues with it. In the first year the main board had to be replaced because it had just stopped working after hearing a humming noise coming from the motor. Since then we can not use the normal cycle since an error E1 comes up. Also in that cycle it will continue to pump out the water even if it is empty. So we are using the power scrub cycle since we use it everyday sometimes twice a day. The problem we are dealing with now is that we have to fill it during the cycle because it just does not fill with enough water. You will know when it sounds like it is grinding up debris inside. After filling it runs quietly. If we dont fill it the dishes come out dirty. The weird thing is it will not show the error E1 at all. It will continue to run till the end. We bought this dishwasher on sale and thought we were getting a very good deal. Now we know why we only paid $400.00 for this. We will not buy another LG dishwasher in the future after our experience with it and reading the other complaints from others.

LG Dishwashers are Horrible... It takes over two hours to do a load of dishes. Plus the controls do not light up correctly and you cant see which setting to set unless you get a flashlight. Plus half the time the dispenser for the soap does not open half the time. Paid way too much for this product to have so many problems... very disappointed.

After having three consecutive Whirlpool dishwashers delivered damaged, we decided to try the latest LG dishwasher. Now that we have used the LG for a month, we are so happy we changed to LG. Solid quality, quiet, more internal room, and looks great in stainless!