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Maytag Microwave Model MMV5227JZ
Maytag Microwave Model MMV5227JZ
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Maytag Microwave Model MMV5227JZ

Maytag - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Dual Crisp - Fingerprint Resistant Stainless Steel

The Dual Crisp feature with microwave crisper tray crisps up everything from soggy pizza slices to frozen fries. Dual Crisp delivers crispy results on sensor cooking or timed settings, while the Brown function gives food a crunchy top layer. Plus, this fingerprint-resistant stainless steel microwave keeps food warm for up to 60 minutes.

Manufacturer: Maytag

MODEL: MMV5227JZ

MSRP: $544.00 USD


Maytag Microwave Model MMV5227JZ Error Codes

CODE: C-10, C-11, C-12 
PROBLEM: Error with Gas/Easy/PH Sensor. 

CODE: C-20, C-21, C-22 
PROBLEM: Error with Temp Sensor. 

CODE: C-70, C-71, C-72 
PROBLEM: Error with Steam Sensor. 

CODE: C-A0, C-A1, C-A2 
PROBLEM: Functional error. 

CODE: C-d0, C-d1, C-d2 
PROBLEM: Door or Key error. 

CODE: C-F0, C-F1, C-F2 
PROBLEM: Communication error. 

CODE: E-01 
PROBLEM: Open Error 

CODE: E-02 
PROBLEM: Cooking Time Setting Over Error (Microwave) 

CODE: E-03 
PROBLEM: Cooking Time Setting Over Error (Grill) 

CODE: E-04 
PROBLEM: Cooking Time Setting Over Error (Convection) 

CODE: E-05 
PROBLEM: Cooking Time Setting Over Error (Combination) 

CODE: E-06 
PROBLEM: Swing Heater Error 

CODE: E-11 
PROBLEM: Open Gas Sensor Error 

CODE: E-12 
PROBLEM: Short Gas Sensor Error 

CODE: E-13 
PROBLEM: T1 Max Time Gas Sensor Error 

CODE: E-14 
PROBLEM: Dry Up / No Load Gas Sensor Error 

CODE: E-21 
PROBLEM: Open Temp Sensor Error 

CODE: E-22 
PROBLEM: Short Temp Sensor Error 

CODE: E-23 
PROBLEM: T1 Max Time Error 

CODE: E-24 
PROBLEM: Over Temperature Error 

CODE: E-25 
PROBLEM: Micro Cook Abnormal Temperature Error 

CODE: E-26 
PROBLEM: Temperature Not Over AD Error 

CODE: E-31 
PROBLEM: Open Gas Sensor Error 

CODE: E-32 
PROBLEM: Short Gas Sensor Error 

CODE: E-33 
PROBLEM: Under Weight Error 

CODE: E-34 
PROBLEM: Over Weight Error 

CODE: E-35 
PROBLEM: Invalid Weight Error 

CODE: E-36 
PROBLEM: Door Open Error 

CODE: E-41 
PROBLEM: Open Easy/PH Sensor Error 

CODE: E-42 
PROBLEM: Short Easy/PH Sensor Error 

CODE: E-43 
PROBLEM: T1 Max Time Easy/PH Sensor Error 

CODE: E-44 
PROBLEM: Dry Up Easy/PH Sensor Error 

CODE: E-45 
PROBLEM: Cooling Error 

CODE: E-46 
PROBLEM: Primary Open Error 

CODE: E-47 
PROBLEM: Door Open Error 

CODE: E-51 
PROBLEM: Sense Failure 

CODE: E-52 
PROBLEM: EEPROM Short Error 

CODE: E-53 
PROBLEM: Read/Write Error 

CODE: E-54 
PROBLEM: Zero Error 

CODE: E-61 
PROBLEM: Open Humidity Sensor Error 

CODE: E-62 
PROBLEM: Short Humidity Sensor Error 

CODE: E-63 
PROBLEM: T1 Max Time Humidity Sensor Error 

CODE: E-71 
PROBLEM: Steam Sensor Open Error 

CODE: E-72 
PROBLEM: Steam Sensor Short Error 

CODE: E-81 
PROBLEM: Communication Open Error 

CODE: E-82 
PROBLEM: Communication Short Error 

CODE: E-83 
PROBLEM: Communication Error 

CODE: E-X1 
PROBLEM: Additional Open Error 

CODE: E-X2 
PROBLEM: Additional Short Error 

CODE: -SE- 
PROBLEM: Key Short Error 

CODE: TE 
PROBLEM: Touch Communication Error


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Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,

Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,


Maytag Microwave Model MMV5227JZ

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Product Reviews:

I have a 4 year old Maytag refrigerator, model F2557HE, with French doors a
I have a 4 year old Maytag refrigerator, model F2557HE, with French doors above and freezer below. The compressor is dying, which amounts to total failure of the fridge. Periodically the compressor tries to start, there is a whirring sound that lasts and lasts and repeats as the food defrosts. Then mysteriously hours or days later it starts to run again and the melted ice cube bin turns into an iceberg. The appliance repair company tried replacing the starter to no avail, and now tells me it is the compressor itself. Each time it stops, I transfer my food to the 30 year old Whirlpool in the garage which still works fine.
Published: January 4, 2012
Carol of Snoqualmie, WA
Source: consumeraffairs.com

Maytag Bravo XL - We bought the set about a year ago, after high recommenda
Maytag Bravo XL - We bought the set about a year ago, after high recommendations from the salesman at Best Buy. This washer does not clean clothes - they come out with soap & spots & white stuff, even after I use the deep water or the extra rinse cycles. These cycles take well over an hour. When they are finally finished, my clothes are twisted into ropes that have to be unwound & taken apart before putting in the dryer. I hate to think what its doing to more delicate clothing, getting stretched & tied up like that. This washer is awful - cant wait to get a new one. The dryer isnt much better - cant believe a $900 dryer doesnt have a steam refresh cycle! And the controls are so touchy - if you actually push them, they dont work. If you lightly hover over the button & barely breathe on it, it does - very strange.
Published: June 23, 2018
Brenda of Corona Del Mar, CA
Source: consumeraffairs.com

I purchased a Maytag Bravos in October 2015 and a month and a half later th
I purchased a Maytag Bravos in October 2015 and a month and a half later the machine began to make a tweeting sound and the clothes were coming out incredibly wrinkled no matter what spin cycle I put it on. There were also times when the clothes came out totally dripping wet like they hadnt spun at all. I called Maytag and they sent out a technician from a local store which was not a Maytag store. When I told him what was going on, his response to the machine turning out very wrinkly clothes was, Well, why dont you just chose no spin. I said to him, So the clothes wont spin and I have to take out my clothes dripping wet? Doesnt that defeat the purpose of having a washing machine that spins? He didnt say anything to me.It turned out the machine needed a new gasket motor... after two and a half months... and it would take a week - minimum - before he would come back. Maytag sent me a survey which I filled out and they called a day later. They offered me a six month extended warranty for free. I explained to them that I didnt understand why something mechanical would break after two and a half months but the woman just kept apologizing.
Published: January 25, 2016
J. of Toms River, NJ
Source: consumeraffairs.com

We purchased a Maytag washing machine top load (#MVWX550XW) on 12-20-2010.
We purchased a Maytag washing machine top load (#MVWX550XW) on 12-20-2010. The switch on the machine that starts it running when you close the cover went out under warranty. They put a new switch in and it only lasted a while. I had to pay this time, $240.00 for repair. Now again, 1-2-2013, the switch is not working. I think that it is a lemon. I called the company and they will not cover the cost. Instead they want to sell a warranty for over $300.00 for one year and then if I purchased it, then they would fix it.If I did that, I would have more money into the repairs then what the machine cost ($583.44). Isnt there a lemon law? It looks like I will have to get rid of this machine and buy a different brand. Yes, Maytag has let me down. I cannot recommend their products because of the quality and answers that they give. I cannot afford an attorney, which leaves me upset when somebody wont cover the cost of the third repair.
Published: January 24, 2013
Gary of Midland, MI
Source: consumeraffairs.com

Purchased an over the cooktop microwave 3 years ago, it came with a 20 year
Purchased an over the cooktop microwave 3 years ago, it came with a 20 year warranty. It stopped working and I promptly emailed Maytag customer service. It took them over 3 weeks before they responded. That is not acceptable. Did they think I had a back-up microwave to take its place until they finally got around to reply to me? Well we could not wait, and we just threw that piece of junk out and had it replaced with a competitors unit. We will never buy Maytag again and will inform anyone we know about the poor operation of Maytag products and lousy customer service. My suggestion to anyone considering Maytag products is to not waste your time and money and look to another manufacturer.
Published: January 11, 2021
Karl of Milwaukee, WI
Source: consumeraffairs.com

I had the old style machine and finally it gave out and I bought an LG HE L
I had the old style machine and finally it gave out and I bought an LG HE Large capacity. It was a well I can print it here but kept the machine for 5 years and gave it away. I bought a new Bravo Maytag set 5.2 with the old style agitator thinking I was going to get a great machine and NO. These new machines do not use enough water in the load sensing and clothes on top never get in the water. They come out with soap stains even with a double rinse. And no I am not using too much soap! My old machine had small medium and large load settings plus you could add more water if needed. Way better machine.The techs are trained to tell you this is how the machines work and there is nothing wrong with them. Finally an honest tech told me they are having all sorts of complaints and problems. If all you wash is bedding and dress clothes you get by but if you really have soiled clothes you have to do a lot of prep and then stop in the middle of the wash cycle and rotate your clothes manually! Total BS for 8-900 dollar machines. Do yourself a favor and buy a front load. At least the clothes will get flopped in and out of the water and hopefully rotate so they actually get clean. That is what I am going to try before I go back to the old scrub board and tub!
Published: November 15, 2019
Gary of Sioux City, IA
Source: consumeraffairs.com

Our Maytag dishwasher is a work horse. Never a problem just runs and runs.
Our Maytag dishwasher is a work horse. Never a problem just runs and runs. Could be a little quiet quieter. But does a t great job cleaning. I would definitely buy another one and would recommend it to any one.
Published: March 14, 2020
Manny of Mesa, AZ
Source: consumeraffairs.com

We have had 2 Maytag dishwashers only last less than 2 years. Since we can
We have had 2 Maytag dishwashers only last less than 2 years. Since we can only have a portable because of owning an older home the expense is too much anymore. We also had a Maytag Neptune clothes washer last only 2 1/2 years. We had always respected Maytag and trusted them. That trust is gone. It is too expensive to buy and lose them after barely 1 1/2 years. We had a Kenmore that lasted 23 years. I dont know what company to trust anymore. The one we just had quit working a month ago was purchased October 3013. Maytag dishwasher Model #MCD4809PAW2 Serial #F34003436.
Published: August 13, 2015
David of Portsmouth, OH
Source: consumeraffairs.com

I purchased the Neptune washer and dryer from Home Depot in Covina, Califor
I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!
Published: July 16, 2012
Carol of Azusa, CA
Source: consumeraffairs.com

Does not clean properly! Water level is too low for clothes to move around
Does not clean properly! Water level is too low for clothes to move around properly. This appears to be a very poorly engineered product. We have had Maytag products for many years. The only good thing I can say about this product is that it beats a scrub board. Would not recommend Maytag product to anyone. Looking at other complaints it appears that Maytag is doing nothing about this. Will try to sell this at a yard sale and hope no one asks my opinion. Then go buy something that works.
Published: September 25, 2016
Gary of Poca, WV
Source: consumeraffairs.com

I have a bottom freezer Maytag refrigerator that is about 4 years old. It s
I have a bottom freezer Maytag refrigerator that is about 4 years old. It started leaking and continued to get worse fast... It appears that the gasket around the freezer drawer does not seal about half way up. It causes a sheet of ice inside the freezer, so I am not sure if it leaks due to the ice defrosting. The refrigerator doors do not seem as if they shut tight either. After reading many of these comments about Maytag refrigerators, I am not sure at this point if it might be better to buy a new one rather than fix this one??? I looked for a recall and do not see one. Clearly this is a defective appliance.
Published: December 31, 2014
D. R. of Soddy Daisy, TN
Source: consumeraffairs.com

Maytag XL Washer - My new machine is awful as well. Black clothes are smear
Maytag XL Washer - My new machine is awful as well. Black clothes are smeared with I dont know what... looks like dirt. The wrinkle cycle doesnt work and the bedding cycle forget. Wish I read reviews... silly me.
Published: September 7, 2017
Jean of Rollinsford, NH
Source: consumeraffairs.com

The big problem is Lowes and Home Dopey, I mean Depot. I am an appliance re
The big problem is Lowes and Home Dopey, I mean Depot. I am an appliance repairman for 30 years. Their machines are built to a lower spec. Buying same machine from mom n pop store will help! Will cost you more but it will last longer with less repairs! P.S., While Maytag does make some of their own appliances, when Whirlpool bought Maytag years ago they shut down the Newton, Iowa plant. Whirlpool builds that washer and puts Maytags name on it. If you want a good washer buy a Speed Queen, go online and check their reviews! One more thing, LG and Samsung build terrible appliances. Do yourself a favor and stay away from them, just saying!
Published: April 7, 2014
James of Loudon, TN
Source: consumeraffairs.com

So I get the matching set washer and dryer when I moved into my new house.
So I get the matching set washer and dryer when I moved into my new house. I thought I was getting a nice set. I paid around $1600 for them with the sale they had going on. From day one the washer wouldnt get a full size comforter wet on the bulky cycle or heavy duty cycle. I even tried the extra rinse cycle on both as well. I would have stop it mid wash and rotate the comforter. Clothes wouldnt settle sometimes and would leave the top dry and bottom soaking wet. In the first year the lid latch started going bad. So sometimes you would go back to realize the load hadnt even started. Clothes dont get clean no matter what setting you use. It is the worst purchase Ive ever made. The dryer was ok until its almost second year. It just stopped drying it seemed. I cleaned EVERYTHING! No effect. It takes 3 full cycles at minimum to dry clothes. I cant understand why these machines arent pulled from the market or recalled because they are junk.
Published: November 22, 2014
Travis of Hammond, LA
Source: consumeraffairs.com

I agree with everyone one else and their experience with these washers. I t
I agree with everyone one else and their experience with these washers. I took advantage of a credit for those replacing old washers with new HE washers. IF I COULD ONLY GET MY OLD WASHER BACK!!! Its only 2 years old and it sounds like - what others have said, like a B52 taking off (during the spin cycle). I dont have rust spots inside of the machine or out so Im not sure what the issue is but I really dont want to invest in a couple hundred of dollars to this thing. It stinks, doesnt clean well and now this! VERY disappointed...VERY. As a single mom, the thought of finding money to replace something that is new just disgusts me! Nothing like the old washers that last for 18+ years. Nice Maytag I will never purchase another product of yours and will spread the word!
Published: March 19, 2014
Barb of Lakeland, MN
Source: consumeraffairs.com

I purchased a Maytag microwave oven on July 22, 2011. It was delivered Aug
I purchased a Maytag microwave oven on July 22, 2011. It was delivered August 2. Model no. MMV4203DW, serial no. CK01001086. I paid $279 at Lowes Spokane Valley WA. I made a family brand name dinner for six in the original black carton, put the rack into the microwave, followed all the directions as the microwave was new. The carton melted inside and burned a place where the rack had rested. This melted before the time was up. I had followed all the directions. This was the first incident that was a problem. Next incident was a large bag of popcorn (microwave has two settings for popcorn--large or small). This burned the bag black before the allowed automatic setting. Third incident was another bag of popcorn, which resulted to a fire. I tried putting it out with a large lid, which now has permanent black smoke stains. The fire was so hot I could not remove the popcorn bag. I had to use two pancake spatulas to throw it outside where it continued to have flames and burned itself out. The next fire was with a baked potato. This was set for a regular potato setting. This fire was great flames. I tried putting this out with salt and a pan lid. I also removed it with a large metal strainer, an Asian type which is large, and used another spatula to scoop the flaming potato and took it outside while it continued to burn. This time the microwave burned itself out. All lights would not function so I unplugged it from the outlet. I have repeatedly told Ava that I had previously owned a Kenmore convection microwave and the only time I used the rack was when I baked something. She continued to ignore this and said that I used the rack to make popcorn, baked potato, etc.
Published: August 2, 2011
Floidine of Greenacres, WA
Source: consumeraffairs.com

I bought a Maytag range (MET-8775) last year, because my wife loves to bake
I bought a Maytag range (MET-8775) last year, because my wife loves to bake and wanted the double oven. The oven never did brown properly, despite trying different temperatures and cookware. So, I called the 1-800 number in the manual. I was told they would have a technician come out and check it, and they assured me it was under warranty. The technician arrived, and since it was close to the end of the warranty period, I showed him the receipt for purchase. I got another assurance that this visit was covered by the warranty, before anything was actually done. Well, he checked it out and eventually calibrated the temperature. That helped a little, but still, it doesnt brown very well. About a month later, I got an invoice from the service company that dispatched the tech telling me Maytag will not cover the visit under warranty. After a long call with Maytag (now Whirlpool, I believe), I was told that since the calibration instructions were in the manual, it wasnt covered! Well, why wasnt the thing calibrated to begin with? And your average customer is expected to have an accurate thermometer/gauge to set it and know whether the temp is off or not? Why was I told twice that it would be covered? If either the lady on the 1-800 line or the tech who came had told me this wasnt covered, I would have argued a case right then. As it turned out, I had no choice but to get billed for something I was assured was covered. And as I said, it still doesnt brown right; and we had tried different temperatures before. We are preparing a major kitchen remodel, and its hard to believe that Maytag/Whirlpool would so thoroughly piss off a customer and potential future customer over an $80.00 service call.
Published: June 29, 2012
Gary of Beaverdam, VA
Source: consumeraffairs.com

This washer was the biggest disappointment I have ever had. When I looked a
This washer was the biggest disappointment I have ever had. When I looked at it in the store I was excited that the tub was so big and the Maytag Label has always been trustworthy to me and my family. This machine certainly has disillusioned me against Maytag. I can only wash clothes on the bulky sheet cycle because even with deep water wash it only puts about 2 of water to wash clothes. Clothes on top dont even get wet! It doesnt take an engineer to figure out that you cant wash clothes without water. Big mistake! Would never recommend this washer to anyone! I complained directly to Maytag and never received a response. I have had to rewash clothes because they did not get clean. Even with an extra rinse the clothes still have enough soap in them to make my skin irritated. My whites are not white even though I use hot water and follow all of the directions provided with the machine. If there was any way I could afford it, I would throw this machine out to the garbage and get one that actually cleans the clothes. I will never buy another Maytag machine in my life. 
Published: March 27, 2019
Kathleen of Clinton Township, MI
Source: consumeraffairs.com

I like most others have experienced the same issues with the new Maytag top
I like most others have experienced the same issues with the new Maytag top load WM. In addition my new machine dances across the floor like a drunk leprechaun. After Lowes told me that with my extended warranty Id have to miss work and pay 100 bucks for a service call I emailed Maytag. Needless to say they didnt even respond. Ive have learned a few valuable lessons. Dont assume that more money means better merchandise. Made in America doesnt say much. And please dont buy Maytag.
Published: April 9, 2016
Calvin of Bumpass, VA
Source: consumeraffairs.com

WARNING FIRE/HEALTH HAZARD - BRAVOS MVWX500XW1. Purchased it new 2011. Neve
WARNING FIRE/HEALTH HAZARD - BRAVOS MVWX500XW1. Purchased it new 2011. Never cleaned well. Some clothes came out with dry spots, darks had soap scum/lint spots over them. On several occasions, clothes were not wrung out properly. BUT when I went to do a load of laundry recently, I heard a loud POP and almost instantly my entire basement filled with an acrid, dense grey smoke coming from under the machine. I am concerned toxic chemicals were released. People still smell the odor in the house. Need to get in touch with company again after the weekend to see what they will suggest.
Published: March 30, 2014
D of Phila, PA
Source: consumeraffairs.com

Hello, I bought the above top load Maytag washer last summer and shortly af
Hello, I bought the above top load Maytag washer last summer and shortly after purchase the spin cycle was accompanied by a load grinding noise. This became progressively worse per use and I contacted Maytag Canada. The experience calling is a challenge with often busy, and at times long waits. When I did get through on the line they were very good customer-service-wise and arranged for a local accredited company to attend my home and assess the problem. Service visit number one resulted in the lack of parts to fix, so I waited two weeks for the next visit with appropriate parts. Washer began to grind again, I called Maytag, another appointment was set, service call #2 again resulted in the SAME parts being replaced as service #1, and upon departure the washer immediately resumed grinding. Call #3 to Maytag and a 4th visit was scheduled to my home. This time with a different service provider, parts changed washer not fixed. Maytag called and this time I asked for replacement. Three weeks later I received a new washer. The version was updated so the drain hose no longer reached my drain pipe. Once sorted out, my first wash today with the new unit and GGGRRRIIINNDDDING.. I would not recommend this product. Will be calling Maytag again Monday.
Published: January 26, 2020
Cris of Duclos, QC
Source: consumeraffairs.com

I have owned this Maytag washer model # MVWC360AW0 since Dec/2013. I do not
I have owned this Maytag washer model # MVWC360AW0 since Dec/2013. I do not have a single complaint about this machine. It has worked flawlessly for 5 years and am very happy with it. I just follow common sense maintenance like cleaning it once every month (do a full cycle with just borax & baking soda 1/2 cup each) no clothes of course. Another thing I do is to leave it open after I am done washing so it dries completely before I close the lid. The washer looks and works like new, cant be happier...
Published: January 24, 2019
J of Miami, FL
Source: consumeraffairs.com

We purchased our Maytag through Sears. We wanted a very basic machine, and
We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?
Published: November 7, 2018
Dorothy of Salinas, CA
Source: consumeraffairs.com

Model #MDB8959SAS1 MAYTAG Dishwasher - purchased in 2014 at Home Depot. Fir
Model #MDB8959SAS1 MAYTAG Dishwasher - purchased in 2014 at Home Depot. First we had to replace the rack adjuster, and after that another part broke. Finally, the electrical control board totally melted and smelled up the house. Fortunately our breaker switch worked and it didnt cause a fire. But Ive read other reviews of this happening with Maytag dishwashers where there was a fire. It now resides at the landfill.
Published: October 31, 2017
Diane of Carson City, NV
Source: consumeraffairs.com

Approximately one week ago, the display on my fridge began to flash and ice
Approximately one week ago, the display on my fridge began to flash and ice door flap continuously opens and closes. Upon researching the issue, it seems to be a very common issue and a known defect. One in which was apparently a recall at one point. I was told by a Maytag representative that the recall was from 2007 to 2009 and has since expired. Expired? Its a known defect and should be the responsibility of Maytag to provide the parts and labor to repair the fridge. I asked for a supervisor and was told that one would contact me within 24 hours. Well, about a week later, I never received that call so I called Maytag again. This time I was told by the maytag representative and a supervisor that there was no recall and that it was a Quality issue. A play with words, in my opinion. Anyhow, regardless of the title the issue was given, I was told I would be responsible for the repairs and costs. I attempted to look up the recall on Maytags website and had seen the last two letters of the serial number to my fridge listed under the recall, but when I tried to investigate further, the site referred me to the 800 phone number I had been calling. Now, had this been an issue that was not a known defect and apparently a recall, I wouldnt be writing on this site right now. But, because it is a known defect that maytag is aware of, I think its Maytags responsibility to pay for the parts and labor for my fridge.
Published: January 8, 2015
Santo of Levittown , NY
Source: consumeraffairs.com

Called Maytag to set up service call at around 9am for my washer, was given
Called Maytag to set up service call at around 9am for my washer, was given a rate of $129.00. Thought it was High but it was my only off day and felt confident that it would be a reputable company. If Maytag Priority Service would refer A&E Factory Service to me for service they must be a reputable company. I was sadly disappointed after numerous calls to A&E Factory service, a 5 hour window was not met and they were not concerned other than they would document it. Then I find out that A&E Factory Service has a Rating of 1 1/2 Star rating out of 5 and thousands of complaints to BBB and Consumer Affairs, dropped by Lowes for horrible customer service but Maytag Priority Service recommends them to service their product, says Volume on how Maytag takes care of their Valued customer after the sale. Maytag has lost a customer for life. A product without customer service and trust is nothing but a piece of metal!!!! I will be picking another Brand that doesnt use A&E. Maytag you have lost my trust and you cant buy that back.
Published: February 6, 2014
Glen of Lilburn, GA
Source: consumeraffairs.com

My Bravos 300 series is 3yrs. Initially it occasionally shredded an item. W
My Bravos 300 series is 3yrs. Initially it occasionally shredded an item. With 4 kids I chalked it up to wear & tear on the clothes. Its now ruining items almost every wash. I now wash much by hand. Cant wait to afford a new one.
Published: November 15, 2014
Leslie of Redlands, CA
Source: consumeraffairs.com

Have not had either inspected, but last night the dryer started to rumble a
Have not had either inspected, but last night the dryer started to rumble and then caught on fire... Fireman suspected bearing bad and caused a spark igniting dryer; washer has started making a shrill loud noise on the spin cycle.
Published: February 15, 2014
Joanne of Brighton, IL
Source: consumeraffairs.com

Our control panel just went out...purchased in November 2015. From reading
Our control panel just went out...purchased in November 2015. From reading reviews it appears our only option is to purchase a new control panel and hope for another two years. Ours (MDB7749SBM3 Dishwasher) was purchased from Sears and was not cheap. When is Maytag going to recall this panel? I read reviews that this problem goes back to 2011.
Published: November 17, 2017
Madalan of Madison, MS
Source: consumeraffairs.com

We bought a washer & dryer from Home Depot 2 1/2 years ago. The control
We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.
Published: May 13, 2019
Lynnette of Tooele, UT
Source: consumeraffairs.com

I purchased a Maytag Bravos XL Top Loading Washer and matching dryer in 201
I purchased a Maytag Bravos XL Top Loading Washer and matching dryer in 2013. I had a repairman out to install a new screen on the dryer because the lint was spilling over into the surrounding area. The new screen has been catching most of the lint, but I still have to vacuum the surrounding area after a few loads. Also, I have to turn the dryer on two (2) cycles in order to dry most of the clothes, and the machine makes a lot of noise. Those are minor problems compared to the washer. It constantly tears holes in my towels and wash clothes. I NEVER put in a full load because the water level is so low, and it does not clean the clothes. It takes a long time to go through cycles and it is EXTREMELY noisy.I called Maytag and they said that they never heard of the problem of creating holes in towels and wash clothes, and wanted to charge me over $100 to have a repairman come out. They also said that the repairman might not find anything wrong. I feel that the washing machine is very hard on the clothes - like the salesman at Lowes said It’s like beating the clothes against a rock. The washer and dryer are JUNK, and I would not recommend these to anyone! I would trash them, but they were very expensive and we cannot afford to buy new at this time.
Published: March 18, 2016
Barbara of The Villages, FL
Source: consumeraffairs.com

We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Dep
We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Depot on 12/30/2011. Other than being a bit noisy, it functioned without problem for a little over two years after which we noticed water pooling on the floor, just below the left-front corner of the bottom-freezer door. It was shortly thereafter we noticed the large sheet of ice that covered the entire floor of the freezer. Over the past several months I pull out the large towel, my spatula, my meat tenderizer and break up and lift out the ice onto the towel around every two weeks. Thanks Whirlpool/Maytag! At least that Maytag repairman isnt lonely anymore.UPDATED ON 03/18/2015: I called Maytag Customer Service, (800) 344-1274 to discuss remedies for my Maytag/Whirlpool bottom-freezer refrigerator which has a perpetual layer of ice on the floor of the freezer which leaks onto my floor. I was offered a product called Repair Plus One which includes parts and service for this repair and they throw in a 1-year warranty. The cost: $359.95. The representative informed me I only had 24 hours to make up my mind as the offer was time limited. I asked if there were any other remedies available to me and she said none other than a service call.
Published: March 18, 2015
Michael of Talking Rock, GA
Source: consumeraffairs.com

This product is not worth the money or irritation. It does not wash your cl
This product is not worth the money or irritation. It does not wash your clothes well and now mine wont spin. I have to completely unplug the machine and start it up to drain and spin. It takes 1 1/2 to wash one load of clothes. Its supposed to be energy efficient. Im pretty sure its not! I waste more time and electric doing a load of clothes than it takes to dry a load of clothes. Im dumping this thing for a real washer, one that works. I do not recommend this washing machine. I purchased the Bravo at Lowes.
Published: March 19, 2016
Kim of North Las Vegas, NV
Source: consumeraffairs.com

The water drainage tube on the Maytag Refrigerators is DEFECTIVE and needs
The water drainage tube on the Maytag Refrigerators is DEFECTIVE and needs to be replaced during manufacturing of the appliances!!!!!!! The existing drainage tube kit in the appliance has a very tiny opening for the water to drain and what was not factored in during this manufacturing of the refrigerators was bacteria and dirt build up from the water draining to CLOG this very TINY opening in the existing drainage tube system. This results in the water having no place to drain except causing an ice build up in the freezer and then water draining onto the floor when it has no where to drain in the appliance. I am told by my reputable Maytag repairman, who also needed the same repair, that replacing the water tube drain #W10619951 occurs with customers 4-8 times PER WEEK in his practice. This is obviously an ONGOING defect that Whirlpool is IGNORING and needs to be addressed and corrected with some type of compensation for its customers. The service call and the replacement of the drain tube kit #W10619951 cost me $122.31. My Maytag refrigerator with a bottom freezer is less than 3 years old.Amazing also if you google MAYTAG refrigerator leaking water there is a MULTITUDE of youtube videos and websites instructing the consumer on HOW to replace this part in the refrigerator. Obviously there is a strong need for this instructional information to the consumer for this repair since it is an ONGOING PROBLEM that has not been addressed legally with manufacturer. Action needs to be taken. I am saving the original part that was removed from the appliance in case a class action remedy is necessary to correct this costly defect in the Maytag Refrigerators.
Published: June 2, 2015
Sharon of Bethel Park, PA
Source: consumeraffairs.com

I have had the set of Maytag Bravos for about 5 years now. In the 3rd year,
I have had the set of Maytag Bravos for about 5 years now. In the 3rd year, the bearings went out. Just recently, leaking water pump. This washer easily eats clothing. I have to disassemble every so often just to get the missing socks etc. out. The only good thing, Maytag should be ashamed I know this, is that the machine is easy to fix. I imagine since they made it so cheaply. Really nothing to the machine.
Published: February 22, 2015
steve of Murfreesboro, TN
Source: consumeraffairs.com

Perfect for me. It would be better if I had a space to put it without adjac
Perfect for me. It would be better if I had a space to put it without adjacent walls. Mine sits with the refrigerator door against a wall and I have to pull it out to the door space to open it wide enough to pull out the drawers to take them out for cleaning. Otherwise, it has worked very well for me by myself, for me and my husband when he was alive and for my son and his family and myself, and he has 5 children.
Published: August 20, 2020
Pattie of Blanco, TX
Source: consumeraffairs.com

I purchased this washer in April 2017 from H/D. The machine started making
I purchased this washer in April 2017 from H/D. The machine started making funny grinding noise over this weekend. Had a tech come to house to repair. Tech said the insides are stripped, 300 plus in parts to repair and would be weeks to get parts. I called Maytag and they offered to send their own tech to see which parts and if any of them would be under warranty at a price of 109. I explained that I had an expectation that a washer would last longer than 31 months and spending another 109 dollars would be bad money after good with the 80 dollars for my tech. Maytag said take it or leave it. I am going to Lowes for a GE machine. DO NOT BUY THIS. IT WONT LAST. I will admit, Tina from Tennesse, the Maytag customer complaint person was nice and professional but not actually empowered to do anything to help. I will recommend to my 5 kids never buy Maytag.
Published: December 2, 2019
robert of Little Silver, NJ
Source: consumeraffairs.com

Never dies, never have had to have it serviced. House burned down is reason
Never dies, never have had to have it serviced. House burned down is reason why it died. So I rebuilt, bought another one, then moved took it with me, then left it with my daughter and moved to Mexico. The dryer is still working to date and this all happened over 10 years ago. I sooo want another one. Best brand period. I only buy Maytag as they last. Unfortunately I do not have one now as they were unavailable in this country so bought something different. I was told the machine I have currently was as good as a maytag - they lied. I recently found out they have them now, so when I can afford one again, I will purchase one.
Published: December 1, 2016
Ramona of Todos Santos, Baja California
Source: consumeraffairs.com

I have had to replace the control panel on my Maytag Dishwasher 2 times in
I have had to replace the control panel on my Maytag Dishwasher 2 times in the last 4 years I have owned it. I diagnosed the problem using the serviceman repair manual which is located on the kick plate or lower plate for panel of your dishwasher. This is not one of the dishwashers that is listed on the recall list, but it is on the dishwashers list that Maytag suggested that you buy to replace your dishwasher that is on the recall list. Model number mdbh9898awb3.
Published: March 4, 2014
Brian of Aberdeen, MD
Source: consumeraffairs.com

I have always heard Maytag was one of the best so after replacing too many
I have always heard Maytag was one of the best so after replacing too many washers to count in 15 years, like Whirlpool and Kenmore, I decided to spend more for quality. I figured pay a few hundred more once rather than spending $400 for a cheaper one that only lasts 3 or 4 years. That choice seemed environmentally responsible and financially as well. However, I couldnt have been more wrong. In 2016 I purchased the Maytag Centennial top loader for $500. I really loved the size of the tub and the way it looked. I can fit a large comforter in it with plenty of room leftover. I also have no interest in a front loader after reading reviews. So I thought this was going to be great! Well it hasnt been. It has broken 3 times. The circuit board twice and now the bearings are going out in the motor. I fixed it the first two times but now Im done. Im done with Maytag, Aka Whirlpool. I think it will be a Speed Queen for me now. Im hoping it wont be a dud also because they are pricey! It actually scares me to spend that kind of money. I have really lost my faith in most companies nowadays. Customer service and quality has gone out the window. I think about how much this impacts the environment! Its terrible that appliances only last a few years before they end up in the landfill.
Published: February 7, 2021
Angie of Bonne Terre, MO
Source: consumeraffairs.com

I chose Maytag because they received a good rating from Consumer Reports. I
I chose Maytag because they received a good rating from Consumer Reports. I liked that they were for extra large loads however now that Ive had them for 12 years I know the large loads are no more than my old Kenmore washer and dryer. The real deal breaker for me is the size of load that you can actually wash. I was hoping I would be able to wash a blanket without worrying about the washer going off balance. My washer and dryer are Maytag although I dont know the model number. They are full size but the extra large load is not extra large. The knob on my washer broke and Maytag wanted $15 for a plastic knob! I found it on eBay for $3. The washer goes off balance too easily.
Published: April 20, 2016
Lorraine of Las Vegas, NV
Source: consumeraffairs.com

I purchased a new gas range in Nov 2013, but didnt use it until April becau
I purchased a new gas range in Nov 2013, but didnt use it until April because I was remodeling a house I had just bought. When I used it to cook Easter dinner, my meal was cold; the oven heats, then shuts off. Maytag has sent service techs 3 times. They have replaced the control board and the DSI module and ordered another part, for which we have been waiting over 3 weeks. Now they tell me it will be here next week. Maytag obviously cannot fix the NEW range, but they refuse to replace it. They deem it to be repairable though they cannot repair it. Customer service claims to be sympathetic, but will do nothing except schedule another service call and offer to extend my service warranty. What good is a service warranty if they cant repair the appliance? If youre smart, youll steer clear of Maytag and Whirlpool appliances. They are total CRAP.
Published: October 1, 2014
Sara of Altoona, PA
Source: consumeraffairs.com

So far, so very good. This is the first time owning/using an electric oven.
So far, so very good. This is the first time owning/using an electric oven. I just love my Maytag. It was affordable, especially since it was a combo sale with the over-head matching microwave from Home Depot. Two years later and it's as if I just purchased it. Wonderful, wonderful, wonderful.
Published: November 15, 2017
Ida of Brooklyn, NY
Source: consumeraffairs.com

Bought va washer. Trying to upgrade. Water fills about 1/3 of way even on b
Bought va washer. Trying to upgrade. Water fills about 1/3 of way even on bulky setting. Supposed to be high efficiency. Detergent does not get all the way out because there is no enough water. Have to put it through 2 rinse cycles. Worst machine. Design is flawed. Clothes all wrinkled. I cant afford to buy clothes and have them ruined. Man must have designed. Hate the washer. Im poor and they want take it back... want my money back. I cant buy washer every day. I will keep on complaining. No customer service. People just put you off. It is a Centennial high efficiency. A piece of junk.
Published: March 20, 2016
B. M. of Ashland, MS
Source: consumeraffairs.com

I have owned this washer for three years and the smell in the entire area o
I have owned this washer for three years and the smell in the entire area of my home is getting unbearable. I have used vinegar, clorox, and washer cleaner and I always leave the door open when the washer is not in use. My other complaint is that even a small amount of bleach cannot be used on clothes without causing bleach stains because it runs directly on the clothes before enough water is in the washer. The receptacle for softener also does not dispense the softener properly. I am very disappointed in this machine.
Published: December 9, 2014
Barbara of Columbus, GA
Source: consumeraffairs.com

New Maytag double oven installed by contractor in my house 18 months ago. I
New Maytag double oven installed by contractor in my house 18 months ago. I have had a few problems with it. The problem I am having today, the panel says error detected, remove from power source. I have had this problem a couple of times. I also have had the problem where the panel will not recognize anything I put in. I have to pull stove out of the small slot it is in, unplug and then push back. Not easy. I was the one that told contractor which Maytag range I wanted because I felt it was a good product. Problems from day one. This double oven/with range cost a pretty penny and I really cant afford a new one.
Published: November 4, 2014
Toni of Jackson, MS
Source: consumeraffairs.com

Update 3/7/2018. I have been without a working microwave since 1/23/2018. T
Update 3/7/2018. I have been without a working microwave since 1/23/2018. Technician sent from Maytag came out to repair it and said he needed to order a new board and door switches. These items were installed on 2/26/2018 but did not solve the issue. The technician said the microwave needed to be re-wired completely and would schedule for the microwave to be removed and brought to shop where it would be repaired. After I called Maytag and explained the situation they told me they would replace the microwave (with the same model.) I called today to get an update on when the new microwave would be installed and they said not for another 14-21 days!!! After expressing my displeasure at the whole situation I was told by the Maytag representative that I could choose any new microwave model (under $399) from the lines of Maytag, Whirlpool, Armana, or Kitchen Aid. It would take about 14 days for delivery and they would schedule the installation at no additional cost to me. So now I am researching microwaves again!!! Ill update this review once the new microwave is installed.
Published: January 1, 1970
Melissa of Stallings, NC
Source: consumeraffairs.com

The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemo
The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemon. Ive had problems with the freezer getting a sheet of ice, under the storage basket. The ice starts melting, and pours out on the floor. I have to remove everything from the freezer basket, remove the sheet of ice, and mop the floor. Ive had problems with a great deal of noise coming from the unit as well. The unit has now stopped working completely. I called Maytag at 1-800-253-1301, and spoke with customer service. I was informed of a faulty part, in the freezer. I received the part in the mail, and a phone number of their contracted repair company. The repair man charged me $166.00 to install the part, and informed me the digital control board needed to be replaced as well, for an additional $170.00. I called Maytag again...they said nothing could be done about it. Ive had the refrigerator for 3 1/2 years, and had all these problems for over a year. Im not going to invest over $300.00 to repair a faulty product. Maytag should stand behind their products, and at least furnish the parts, or replace the unit, with something that actually works.
Published: January 29, 2015
Gaye of Grafton, WV
Source: consumeraffairs.com

We inherited this Maytag (Model MGR7662WW) when we bought our house this ye
We inherited this Maytag (Model MGR7662WW) when we bought our house this year. I love this unit. It cooks accurately, its easy to clean and its just rock solid in its performance. I never worry that the cook times are going to be off either. The oven racks are solid and the overall look is nice. Our friends and family love the center grill as much as we do. If I need to pull something off the burner I dont worry that Ill scratch the stove top with this feature. The oven heat is also pretty contained. Our old oven radiated lots of heat through the top. This one doesnt and thats a huge plus. The only reason Im not giving it 5 stars is that the grills are cracking (not the center one). However, I have no way of knowing if the original buyer damaged them or if its a defect in materials. They still work fine but I will need to replace them at some point. Given the cost of replacing them Ill wait as long as I can.
Published: October 15, 2015
Debra of Redmond, OR
Source: consumeraffairs.com

The house I purchased came with a washing machine and when I used it the wa
The house I purchased came with a washing machine and when I used it the water didn’t pump out leaving me with a load of wet clothes. I went to our local hardware store the same day and purchased the only washing machine they had which was a Maytag high efficiency Top loading washer the same day September 30, 2020. Had the washer delivered and set up, and watched the washer work through the window in the top. The sensor on the machine only gave water up to the top of the clothes, not over them. When it went into the rinse cycle it gave the same amount of water. My clothes came out with soap suds on them and the clothes on top did not agitate down into the machine on the wash nor rinse cycle. Not once on the loads I washed in the two weeks I had the machine did my clothes come out clean and not twisted in a mess making it difficult to get them out of the machine. I used the expensive Tide HP pods and followed the referenced directions. In reading the other reviews on this same washer many of them had the exact same problems that I did. The warranty will not replace this brand new machine nor the hardware store so I am stuck with a washer that doesn’t work as it should and out of the money I paid for it.
Published: October 19, 2020
Dawn of Grayling, MI
Source: consumeraffairs.com

Neptune washer and dryer, an all around good buy. Low water use and large c
Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.
Published: March 25, 2016
Jack of Lakeport, CA
Source: consumeraffairs.com

I purchased a dishwasher and stove from Home Depot. Stove has already been
I purchased a dishwasher and stove from Home Depot. Stove has already been replaced twice because of faulty manufacturing and now the dishwasher, after 1 1/2 years no longer works due to the control panel. I called a repair representative of Whirlpool/Maytag and explained the circumstances. Their own customer service people indicate that it is cheaper to replace a product then it is to repair it. Shame on Maytag and Whirlpool that they move their companies to countries outside of the United States and they no longer stand behind their product. Shame on them that what use to be the best product around is no longer worth paper you print on. I will no longer purchase any product from Maytag, Whirlpool or Home Depot since they all seem to line their pockets from products they know wont last. One mouth is worth a thousand complaints and I plan on screaming from the rooftops!
Published: February 24, 2012
Melynda of Sparks, NV
Source: consumeraffairs.com

I purchased a Maytag Dishwasher Model MDB7749SBM3 in January of 2014. I hav
I purchased a Maytag Dishwasher Model MDB7749SBM3 in January of 2014. I have had issues with the control board for the past month: lights come up at random; it takes 3 to 10 trials to get it to start and now it is dead. After reading many reviews on this site, I now understand what the problem is. I called Maytag customer service and they wanted to schedule a service call at $98 just for the diagnostic. I asked the Maytag associate whether the control panel issue was a common problem and she said she would research that but did not give me an answer. I am totally disgusted by this company!!! I would be happy to join a class action suit.
Published: March 18, 2016
Thierry of Marietta, GA
Source: consumeraffairs.com

We bought a Maytag Bravo model top washer recently and have no good things
We bought a Maytag Bravo model top washer recently and have no good things to say about it. The startup time is too long and clothes are coming out with lint all over them now. If the unit could be returned we would do it immediately but we cannot.
Published: March 17, 2016
victor of Torrance, CA
Source: consumeraffairs.com

The washer does not clean clothes. Thank goodness I bought a 4-year warrant
The washer does not clean clothes. Thank goodness I bought a 4-year warranty because they have been out 4 or 5 times on washer alone. The dryer is now squealing and shuts off (a safety feature I am sure). The repair person replaced the pulley system and one belt, it still squeals and shuts off. I called the Maytag CEOs office and talked to a machine. Some really nice lady called me back and said she cannot do anything to help me. They have no consumer person to help you and troubleshoot with you. The washer is rusting, it is an inside washer. I live in SE, Texas and they told me it was due to living close to the coast. Well, Ive had GEs that never rusted and in fact, the problem is really with all the HE washers. I hate them. They do not clean clothes. I will never buy another Maytag or Whirlpool product again.
Published: March 29, 2012
Mary of Port Neches, TX
Source: consumeraffairs.com

Bought this Maytag microwave mmv 4205ds March 2016. Have had open/close pro
Bought this Maytag microwave mmv 4205ds March 2016. Have had open/close problems five times in 3 years. Unit replaced under warranty once. Now out of warranty. No need to mention inconveniences we’ve been through. Whirlpool-Maytag obviously have done nothing to correct this problem. I will never buy any of their product again. Wanted to give them ‘0’ stars but program won’t allow me.
Published: January 29, 2019
Michael of Riverview, FL
Source: consumeraffairs.com

Does not rinse clothes or dispense adequate water. This is the worst washin
Does not rinse clothes or dispense adequate water. This is the worst washing machine I have ever owned. Dark clothes come out of washer with white dust/soap residue on them. Clothes often come out of washer dry - never touched by water in the wash cycle. The spin cycle knots the clothes into a heap. As for the dryer, pulling out the lint filter leaves lint particles all over the top of the dryer. Poor design.
Published: February 15, 2016
Sherri of Dayton, OH
Source: consumeraffairs.com

We purchased our Maytag 4000 series electric dryer in October 2011 from Bes
We purchased our Maytag 4000 series electric dryer in October 2011 from Best Buy. We did get a very good deal and have had little problems until this am. I moved laundry into the dryer and started it. While I was loading the washer, suddenly I heard a popping sound from the dryer and smelled smoke. Scared me looking into it. Sounds like either our electrical cord or our heating element blew. Coming from an era (born in the 1970s) where appliances should last at least 20 years, I am disappointed with Maytag. I shouldnt have problems at least until this thing is 10 years old. And even then I have higher expectations. So when I replace this, it will be with a better product.
Published: December 31, 2015
aj of Holland, MI
Source: consumeraffairs.com

We purchased an entire suite of Maytag kitchen appliances in September 2014
We purchased an entire suite of Maytag kitchen appliances in September 2014 at a cost of $4300. Have had problems with every single item. The MMV5219DH microwave was the first issue. After a year it began to give us erroneous display messages when we tried to use it. We would input the number of minutes we wanted the food to cook, and wed get a message saying CHK TIME/OPEN DOOR. Repeated door closings, resets of the time, etc. did nothing. Sometimes if we hit cancel it would work - other times not. Wed push every button on the keyboard and eventually wed get it to work - perhaps 10 minutes later. When I called the appliance store (Vics Appliances in Saco Maine) I was told to unplug it for an hour. Okay, that corrected the issue - for a few days. When the problem continued, sometimes unplugging it had no effect - other times it did. Eventually we figured out if we didnt reset the clock time it would work most of the time (not 100%). The Maytag refrigerator began to malfunction at the same time (not keeping temp, and the ice in the icemaker melting and refreezing in a big lump that blocked the door water/ice dispenser) so we called Vics again and set up a service call. Serviceman reset the microwave to factory specs and we will see what happens. He also reset the fridge to different temps, and 2 days after his visit it has again melted the ice in the icemaker and formed a blob at the bottom. DO NOT BUY MAYTAG!!!
Published: March 18, 2016
Janice of Kennebunk, ME
Source: consumeraffairs.com

We have a Maytag Dishwasher Model MDBTT60AWB purchased from Lowes about 8 o
We have a Maytag Dishwasher Model MDBTT60AWB purchased from Lowes about 8 or 9 years ago. This model was included in the huge 2010 recall of 1.7 million units due to the possibility of heater-unit fires. For the last couple of years, its had a problem staying on the selected cycle: After being started on normal wash, it reverted to rinse only after a few seconds, but eventually quit responded to the selection of other cycles altogether. Removing the back from the door to expose the innards revealed the ribbon cable that connects the circuit-board head to the control panel had worked loose. Reattaching it provides a temporary fix, but it eventually works loose again. We suppose the screw holding the back to the door will strip sooner or later, but by then well probably be so fed-up with fixing it that buying a new (non-Maytag) one wont seem like a bad option.
Published: January 24, 2016
Don of Norman, OK
Source: consumeraffairs.com

We purchased the Maytag over the range microwave December 2014. Three month
We purchased the Maytag over the range microwave December 2014. Three months after installing it the door cracked. Maytag did replace the door and the repairman thought it might be due to the heat from the stove (huh, it was designed to go over the stove, where there will be heat). Now, six months after that, the layers of plastic on the door are separating and the piece around the control panel is cracked. Maytag agreed to replace the control panel but refuse to replace the door as it is only cosmetic (their words). So much for paying a little extra for what we thought would be a quality product. It seems to me that if something was made to go over the stove, it should be made to withstand the heat.
Published: November 4, 2014
Michelle of Hudson, OH
Source: consumeraffairs.com

I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I liv
I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with error code F51, catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in Im sorry, there is nothing we can do.
Published: May 22, 2012
Dan of Glendale, AZ
Source: consumeraffairs.com

My Daughter got me a Maytag oven with the AquaLift technology and is a piec
My Daughter got me a Maytag oven with the AquaLift technology and is a piece of Junk. Half the time the Water is still there when the cycle is over. The water has made it between the front glass pieces and the finish on the top of the stove looks horrible, it just looks dirty. The knobs are cheap and the fake chrome finish is flaking off. Unfortunately Im stuck with it because I cant afford a new one... this was a gift to me because Im disabled and it was to make my life easier.
Published: January 29, 2018
Gail of Easthampton, MA
Source: consumeraffairs.com

Maytag Washer 2016 HE top loader. This washer is horrible to use. I hate ev
Maytag Washer 2016 HE top loader. This washer is horrible to use. I hate everything about it. After your clothes are put into the drum and you close lid to start here is what happens EVEN though I select deep water: it puts small amount of water in and then it agitates the whole big load. This is so stupid! Can you imagine a large load of your clothes agitating with a very small amount of water in the drum?So to get around that problem, you have to push pause button and shut the lid after your soap, softener and then listen until that first amount of water fills and agitates, then you have to push pause and quickly put in your clothes. Then you shut the lid and again push the start button so it will fill with more water. Then if youre lucky in at least an hour your load is finally finished. I hate this washer. My boyfriend bought it and I asked him several times to PLEASE return it. He didnt so now were stuck with it for God knows how long. The one good thing about this is I will know to never buy one of these for my house.
Published: November 4, 2016
Paula of Englewood, FL
Source: consumeraffairs.com

I purchased this Maytag Bravos Xl Top Loading Washing Machine approximately
I purchased this Maytag Bravos Xl Top Loading Washing Machine approximately 2 1/2 years ago. It broke down shortly after the 1 year warranty was up and cost me $300.00 to fix. A bearing had broke and needed a service call to repair it. Well, I paid about $800.00 to begin with, so decided to fix it. Today it started draining water from bottom of it. I call Maytag and after a 20 minute wait on the phone because they were having higher than normal call volumes! They cannot help me, other than to charge me for yet another service call and perhaps a repair. Whirlpool/Maytag makes a high priced money pit of a washing machine! Dont waste your money!
Published: September 30, 2014
Joy of Winnipeg, MB
Source: consumeraffairs.com

I recently purchased a Maytag French door, bottom freezer. It was delivered
I recently purchased a Maytag French door, bottom freezer. It was delivered and set up by delivery men and when they pulled out the bottom freezer the bin and tray were missing. This refrig should have never been shipped (per Home Depot) and also delivery men. They called Maytag and ordered the missing part. 5 days later it arrives and is not the right bin. I purchased the 5 year warranty contract and after calling 3 numbers and getting shuffled around, they told me it should also have a slide out. They set up appt. for this Thurs. I wanted to file a claim for loss freezer meat and was told Miss, your 5 year warranty does not start until the 1 year manufacturer warranty is up. She also proceeded to tell me that no refund will be issued and they are NOT responsible when their product leaves their plant and gets to me. REALLY... The refrigerator was not properly inspected and still shipped. Not covered under warranty and fridge is 5 days old and have had issues from date of delivery. I will never make another purchase of a MAYTAG and their customer service could use more training and a course is representing their company in a much better way.
Published: February 25, 2015
Lisa of Mentor On The Lake, OH
Source: consumeraffairs.com

Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noti
Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noticed the cancel drain button was on and the unit was continuing to try and drain but the dishes were not clean and the cascade pod was still inside the unit unused. I then proceeded to run another cycle to clean the dishes and what happened next simply amazed me. I pressed the jet clean button, tough scrub and 2 hour delay button and thought I was all set but the start/resume button would not engage or light up at all and subsequently the cancel/drain button lit up and the unit started draining. Now the control lock and start/resume button just flashes intermittently and wont disengage. I purchased my unit along with several other new Maytag appliances when I renovated my kitchen. I guess the microwave, stove and refrigerator is next -- unit are only 29 months old. Any assistance will be greatly appreciated. Im in deep ish I guess.
Published: October 20, 2015
Gregory of Dacula, GA
Source: consumeraffairs.com

I bought a Maytag Bravos washer in March 2015. Over the summer I had two it
I bought a Maytag Bravos washer in March 2015. Over the summer I had two items, both cotton t-shirts come out of the washer badly stretched and torn. Other items have come out badly stretched, but not destroyed. After the second shirt was destroyed, I called Maytag (Sept. 2015). A young man was sent over. He ran the diagnostic, finding nothing wrong. He did not check the agitator. He reported back that it must be the way I loaded the machine. I use the Normal and Active Wear settings, leaving the center clear. My loads are very small. Under these conditions items should not get caught. Maytag stands by their claim that it is my fault. I only figured out what was actually happening when I saw an item caught.
Published: November 20, 2015
Susan of Normal, IL
Source: consumeraffairs.com

Maytag front loader 5000 series error codes - After using my washing machin
Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.
Published: August 8, 2012
Carl of Oswego, NY
Source: consumeraffairs.com

I purchased this washer approx. 2 years ago. It will not spin. Called 3 rep
I purchased this washer approx. 2 years ago. It will not spin. Called 3 repair men, only one would look at it. The cost to repair is more buying a new one. I am buying another washer and it will not be a Maytag. Seems from other post live on this washer is 2 years. My son has one just like it, told him of the problems. He is thinking of selling and getting another one before his quits. There are 5 in his family.
Published: February 2, 2015
Margaret of Chillicothe, OH
Source: consumeraffairs.com

This Maytag dishwasher is beautiful inside and outside. I love that the con
This Maytag dishwasher is beautiful inside and outside. I love that the controls are hidden. It cleans dishes very well. It has a large capacity for dishes, a rack for glasses/mugs, a small rack for cooking utensils, and a container for silverware. It is so quiet you hardly know it is working. I would highly recommend it.
Published: March 10, 2020
Peggy of Jackson, MI
Source: consumeraffairs.com

First bought a nice looking Samsung. Didn’t last 6 months. Upgraded to a
First bought a nice looking Samsung. Didn’t last 6 months. Upgraded to a nice Maytag with steam and have never regretted it. It’s been years of worry free and trouble free use. My Samsung dryer is on the way out the door and to be replaced with a Maytag too.
Published: February 4, 2019
Jaime of Salt Lake, Utah
Source: consumeraffairs.com

Our washing machine is 3 years old. About a year ago we started to see hair
Our washing machine is 3 years old. About a year ago we started to see hairline cracks on the plastic lid in the bottom corners by the hinges. These have now become huge and pieces of plastic are breaking off every time we do a load of laundry. Maytag (under the Whirlpool brand) will not replace the lid for us. We paid $130 for a tech to come out and confirm what we already knew - that we need a new lid. And now the parts and labor will cost over $550. We have called customer service several times and spoken to a supervisor and the best they can offer us is to pay for the part which still leaves us to pay over $400 out of pocket to repair a $600 washing machine. This seems to be a common problem and is all over Google, yet Maytag is not willing to help their customers.
Published: May 7, 2021
Michele of Hazlet, NJ
Source: consumeraffairs.com

We received a MayTag Microwave on Saturday May 10, 2014. There was a minor
We received a MayTag Microwave on Saturday May 10, 2014. There was a minor ding in its case, but it did not show any other damage. After installation I tried to use the microwave. It did not work. So on Monday the 12th I called 800-688-9900 for service. A service appointment was scheduled for Wed May 14th. The service man told us the microwave could not be fixed and had to be replaced. I asked who should replace it. He told me to take it back to the place of purchase.I took it back to the dealer and after a lot of discussion it turned out that MayTag had to replace it. I was given a case number. I called Maytag and was told replacement could take 4 -3 weeks. I could purchase a new microwave and have it by Friday may 16th much sooner than Maytag could do.
Published: May 14, 2014
Mel of Webster, NY
Source: consumeraffairs.com

I have owned a Maytag washer since 1989 (25 years) that has had absolutely
I have owned a Maytag washer since 1989 (25 years) that has had absolutely NO PROBLEMS WHATSOEVER. It now has a slight leak, so I am considering replacing it. I contacted an appliance store and advised them of my problem. The salesman made a comment which indeed surprised me. He said that, although he would like to make a sale, I should do everything in my power to keep that old Maytag machine because they dont make them like that any more! From reading the reviews about the new Maytag now I understand why! I do not plan on buying another Maytag, which really saddens me, as they were once a high quality, dependable product.
Published: July 27, 2014
Susan of Arundel, ME
Source: consumeraffairs.com

I am extremely disappointed with Maytag and the representatives I spoke wit
I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.
Published: July 23, 2013
Sarah of Hamden, CT
Source: consumeraffairs.com

Maytag Smoothtop Double Oven - Bought this stove 2 and 1/2 months ago and a
Maytag Smoothtop Double Oven - Bought this stove 2 and 1/2 months ago and already buttons arent working. Very disappointed, not getting a Maytag again.
Published: August 13, 2015
Anna of Farmington, AR
Source: consumeraffairs.com

I had a 30 year old Kenmore large capacity washer that finally gave out. I
I had a 30 year old Kenmore large capacity washer that finally gave out. I began a lot of research on who makes the best washing machine now. I used Consumer Reports, appliance websites with reviews and finally decided on the Cabrio. Let me say, I had no idea that I would be able to add extra clothes to the wash load and come out with clean clothes every time. I am amazed at how they are practically dry when the cycle is complete. I do have to run a cleaner through my machine after so many washes, but it is so much more efficient than my old Kenmore was. I cannot complain about it though. It lasted 30 years and that is unheard of now.
Published: May 20, 2020
Jennifer of Louisville, Kentucky
Source: consumeraffairs.com

I purchased the most expensive stackable set available. After 3 years the M
I purchased the most expensive stackable set available. After 3 years the Maytag Front Load Washer is dead. Wont turn on or receive electricity. It stopped in the middle of a cycle so I have an entire load locked inside. A repair person came out and confirmed $600-$1,400 to replace computer electronics. Right on the front of the machine, there is a shiny tag displaying 10-year Warranty. I live chatted with Maytag. Only the drum and some other ridiculous part is covered. She told me to call the 800 number to speak with a customer rep. After trying 2 times and being put on hold for over a half hour, I hung up. I WILL NEVER BUY A MAYTAG AGAIN!
Published: February 23, 2018
Debra of Oak Ridge, NJ
Source: consumeraffairs.com

We spent $600 on a Maytag Jet Steam Plus dishwasher and its junk. We bought
We spent $600 on a Maytag Jet Steam Plus dishwasher and its junk. We bought it in May of 2013 and the top panel is burnt out and the ribbon or control wires is corroded. Maytag wont pay for replacement parts and I wouldnt recommend anyone buy Maytag again. I thought it was supposedly a good brand but its nothing but garbage.
Published: April 5, 2015
Elizabeth of Clarkston, MI
Source: consumeraffairs.com

My Maytag washer is only three years old and the control panel completely w
My Maytag washer is only three years old and the control panel completely went. Not only did it cost me the service call, they want $360 to replace the control panel. I called Maytag/Whirlpool to see if they would help with the cost of the part. I am 60 years old and the only one who uses the washing machine. It is not beat up. Maytag would not offer any solution at all and refused to even pay for any part of the control panel. They said it was really my tough luck for not having bought the extended warranty. When you spend so much for an appliance, you do not expect it to only last three years and you should not need an extended warranty. I am so disappointed and I will never buy a Maytag or anything from its parent company Whirlpool.
Published: August 29, 2019
Faye of Orange, MA
Source: consumeraffairs.com

Replaced my leaking Samsung washer with a Maytag and I really regret the sw
Replaced my leaking Samsung washer with a Maytag and I really regret the switch. What a piece of garbage. It has been service twice (thankfully within the first warranty year) due to Main control board failure. Seriously, these washers are good for nothing. Also, the Sanitize cycle doesnt do a good job from day one. Save your hard earned money and buy something else.
Published: October 20, 2018
Alejandro of Fort Lauderdale, FL
Source: consumeraffairs.com

Maytag Bravos XL top load. I purchased 2014. Three years old drum bearings
Maytag Bravos XL top load. I purchased 2014. Three years old drum bearings went out, just two people in home. Very expensive to repair. Three years later I hear bearing going out again, in mean time had a F51 pop up and that means major failure call for service. I called Speed Queen and ordered a machine with all metal parts delivered the next day, and it is Made in America. I had purchased Maytag because of name but I will never purchase another Maytag. My friend had the same experience same time frames.
Published: July 8, 2020
Beverly of Pearland, TX
Source: consumeraffairs.com

I purchased my new refrigerator in 2005. Within 3 months, the bottom freeze
I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?
Published: February 25, 2012
Susan of Phoenix, AZ
Source: consumeraffairs.com

The engineers at Maytag saved a few pennies by only using one thermistor fo
The engineers at Maytag saved a few pennies by only using one thermistor for temperature control. It is in the box. There is nothing monitoring the temperature in the freezer. If you put your fridge in the garage where the temp is 40 degrees, the motor will never come on, and your frozen foods will melt! In my new MRT118FFFZ01 unit, the temperature in the box varies by plus or minus 3 degrees F, but the freezer varies from minus1 1 to plus 25 degrees F. 36 degrees difference! Lousy design. Have had two service calls, and they both said that this was the way it was designed and there is no fix for it.
Published: March 29, 2018
Fred of Santa Barbara, CA
Source: consumeraffairs.com

I wrote the below to Maytag on their FaceBook page, of course havent heard
I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.
Published: October 25, 2016
Sharon of Peotone, IL
Source: consumeraffairs.com

We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 fro
We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 from ABC Warehouse in Ann Arbor, MI. Whoever engineered this does not dry clothes. Trust me, this will be the last Maytag I buy. There is lint seeping out of the top and when you clean it the lint gets all over the place therefore, my laundry room is always full of dust.
Published: September 3, 2014
Mary Jo of Ann Arbor, MI
Source: consumeraffairs.com

On June 17, 2013, we purchased this over the stove microwave for my elderly
On June 17, 2013, we purchased this over the stove microwave for my elderly parents. They use it daily to heat their lunches. In December 2014, it would stop turning and finally in January 2015 it completely died... no heating and no turning. The technician quoted a repair at $200 when we only paid a little more to purchase it. I emailed Maytag to tell them that it was manufactured and purchased in 2013 with light use and that it should never have died in such a short period of time. An e-Solutions Specialist contacted me to tell me that they certainly understand my frustration, but that occasionally failures occur and that there was nothing they could do. I replied back that they could DO something because they were customer service and that was there job. No reply back yet, but after seeing so many of the same issues here, Im not holding my breath and I would never buy or recommend a Maytag product of any kind to anyone. I dont expect 15 years from an appliance, but I certainly think 18 months is just wrong.
Published: January 29, 2015
Shirley of Dracut, MA
Source: consumeraffairs.com

I bought a new refrigerator and when I plugged it in would not cool. I call
I bought a new refrigerator and when I plugged it in would not cool. I called and the authorized tech came and said the compressor was bad and the evaporator was rusted and hoses were greased up. I have now been informed that the warranty was void because it was put in a dental office and not a single home. I said since it was never used I would put it in a house. They said it was void and I was out of luck. I always thought maytag sold good products but this has convinced me to never buy a product from them again. It never worked and the tech said it should be replaced but they said he should never had told us this.
Published: December 22, 2014
Robert of Athens, GA
Source: consumeraffairs.com

One year and 1 month after purchasing dishwasher, the lights on the control
One year and 1 month after purchasing dishwasher, the lights on the control panel would move around and if I close the door all the way it will begin to wash. I have not contacted distributor about repairs. After reading all the reviews, I think I will just use it until it quits. Will never buy another Maytag.
Published: December 23, 2014
Iris of Dothan, AL
Source: consumeraffairs.com

We purchased this model from Home Depot in February 2011. In July 2011, I f
We purchased this model from Home Depot in February 2011. In July 2011, I found it full of water and dirty dishes after running a wash cycle. It was completely dead like it wasnt getting any power. I checked the fuses, etc. - nothing was wrong that I could find with the power supply. I called for a service tech that day and they sent someone out to check it. It was the control panel. They shipped me a new control panel and the tech came back to replace it under warranty. It worked great until July 2013. Again, it is full of water and dirty dishes, wont turn on and has no lights on the front panel. I called Maytag to get a service tech. The warranty is expired of course. They offered to sell me a replacement dishwasher at a discount for $409, Model # MDB7749SBW. Or I can buy an additional 1 year of warranty for $269. I also could buy a control board for about $150 online. None of these options is attractive right now, but hopefully if I get the new model, it will not have any issues... I wish they would just tell me it was a crap unit instead of giving me the option to either get a new one or pay for a useless warranty. I am fed up with this dishwasher. 2 control boards in 2 1/2 years is unacceptable and indicative of a defective unit or design. After reading the reviews here it appears to be a defective design.
Published: July 8, 2013
Justin of Fort Washington, ME
Source: consumeraffairs.com

I am writing for your assistance with an ongoing problem that I am having w
I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.
Published: May 7, 2012
Gabrielle of Medford, MA
Source: consumeraffairs.com

I purchased a new Maytag microwave from Lowes barely two years ago. The inn
I purchased a new Maytag microwave from Lowes barely two years ago. The inner door frame is coming apart which makes the handle to open slack which means the microwave does not operate correctly because you have to open & close several times. I called Maytag. They said the one year warranty is over. Furthermore one of their authorize dealers want $200 for labor, parts is separate. I said I can purchase a new microwave for less which I intend to do but never MAYTAG again.
Published: July 24, 2018
A. of Orlando, FL
Source: consumeraffairs.com

I purchased the washer and dryer approx 6 or 7 years ago. Out of the gate a
I purchased the washer and dryer approx 6 or 7 years ago. Out of the gate about a year the pump had to be replaced on the washer- 2010. 1/2012 the tub needed to be replaced, 6/2012 the PUMP needed to be replaced again! Then 2013 the dryer need a new board at the tune of $391.00. And today, yes - yet once again I need a new pump! Over $2,000 in repairs on these awful machines. I called Maytag because I thought maybe they would care - not so much. The rep told me that the Bravos models were discontinued (shocker) but that she could give me a discount on a new comparable version at ONLY $600. How nice! I will use these until they fail again - which according to history - that wont take long and then I will NEVER EVER EVER purchase a Maytag product again. We work hard for our money and continually giving it to a company (for parts) for a product that they failed to make a quality product is not going to happen again! DO NOT BUY MAYTAG. Do your research and give your money to companies that care. MAYTAG should be held accountable and a class action suit should be filed. They need to GET IT and they never will if we sit back and let them take advantage of consumers.
Published: June 3, 2015
Christine of Finksburg, MD
Source: consumeraffairs.com

I wrote earlier about my dishwasher needing to have an electronic board rep
I wrote earlier about my dishwasher needing to have an electronic board replaced again. So I called the helpful (I say that with sarcasm in my voice) 800 number. My dealer asked me to call for help with paying for the new part. After an hour and a half of being cut off and put on hold, I finally got through to a person that could take my request. The gentleman explained to me about why they would not stand behind their product which was only 3 1/2 years old, and a replacement part that lasted only 11 months. He expanded on his thought about how it was too old to fix and the part was more than 90 days old. I am out of my $1,100.00 with no help in sight. Totally upset with this company and how they will not stand behind a poorly made product!!!!
Published: January 1, 1970
Nadine of Hampton, NE
Source: consumeraffairs.com

The middle piece of glass on my four-year-old gas oven shattered. It was no
The middle piece of glass on my four-year-old gas oven shattered. It was not being used, but when I called Maytag, they told me that that was not covered because I did not have an extended warranty, and that I can purchase a new oven door and would have to pay the service person. I hope they go out of business. Maytag stinks, and everyone should know this.
Published: October 4, 2011
Bettina of Peoria , AZ
Source: consumeraffairs.com

First failed after 16 months. Second twice in 15 months. They are lucky to
First failed after 16 months. Second twice in 15 months. They are lucky to last 16-24 months. Stupid for a microwave that normally last 5 plus years for every other brand I ever bought.
Published: November 30, 2015
Alan of Hatfield, PA
Source: consumeraffairs.com

I bought this new washer and dryer pair at Lowes August 2018. I chose this
I bought this new washer and dryer pair at Lowes August 2018. I chose this brand because of the very large wash tub (5.3 cu ft) since I have king size bedding. My previous washer was a front loader, and there were problems with the door seal molding and stinking, and loads had dry spots on them after washing. So within a very short time, I realized I hated this new washer. Very noisy, no agitator, very long cycles. You cannot adjust the time or water levels, and the biggest problem... I CANNOT REACH THE BOTTOM OF THE TUB! I had to steal the grabby toy out of our toy box to pull the wet load out! The laundry comes out all tangled up and horribly wrinkled, even when using the wrinkle-free setting. I line dry a lot of my clothes and now have to iron everything. Never had to do that before. I know Im stuck with this set, but will look forward to the day when it dies and I can buy new ones again.
Published: February 18, 2019
Patsy of Goshen, IN
Source: consumeraffairs.com

Whos up for a class action lawsuit against Maytag? I believe Maytag is maki
Whos up for a class action lawsuit against Maytag? I believe Maytag is making claims that are NOT true. I bought a new Maytag Bravos XL in Nov 2015. I asked the salesperson to point me to a deep water washing machine for Large loads. Salesperson sold me the Maytag Bravos XL MCT and made claims I would have 30% more water than the other washers. The sales pitch (according to Manufacture) is these smart machines have sensors that can detect how much water is needed. THIS IS NOT TRUE. My Maytag machine only gives me 1-2 inches of water on the normal and rinse cycles and maybe 4-5 inches on deep water cycle!!! Certainly not enough to cover clothes, towels or sheets. I immediately called Sears. Tech is basically being trained to tell consumers thats the way it is. This is the new future in washing machines. So, My recommendation - hire an attorney to get your money back!
Published: January 30, 2016
K. of Bend, OR
Source: consumeraffairs.com

We bought our $600 Maytag dishwasher less than two years ago and have had t
We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.
Published: April 6, 2012
Keri of Bryant, AR
Source: consumeraffairs.com

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