My washer has always had an odor, and I clean the gasket. It gets mold on the gasket and smells horrible! Now for my dryer, it has 3 baffles inside that helps turn and fluff the clothes, and 2 of mine have broke off. And that results in clothes that look like they have been in the dryer for weeks. And I take them out as soon as they are done drying.

I just bought my first home and after well over 20 years of apartment living and not having my own washer & dryer I was so excited to finally be able to buy one! I decided on the Maytag/Bravos and even spent the extra $100 for the glass top. The high efficiency machine was delivered on August 8, 2016. My kids are grown so its just me; I do one load a week give or take. A week or so ago, I noticed the washer was taking an inordinate amount of time to go from sensing to washing and even longer to get into the washing cycle. This past weekend, it didnt work at all. Just sat for hours with the sensing and washing lights on, without actually washing the clothes. The machine was packed loosely with the correct amount of High Efficiency Detergent in the proper place. I called the #Sears store I purchased the appliance from (Braintree Ma.) and they said there was nothing they could do as it was past 30 days, gave me their customer solutions number which is basically a call center with people who I could barely hear and/or understand. They in turn gave me more phone numbers which seemed to me to be in the same call center. I want to return the 4 month old washing machine that doesnt work and I want my money back. Ive filed a report with the Massachusetts Attorney General Consumer Affairs Department. I will NEVER AGAIN shop at #Sears and I will NEVER AGAIN purchase a #Maytag appliance. I am beyond disappointed in #Sears and #Maytag, both names that used to mean quality and customer service. And if theres a class action lawsuit to be filed, please count me in.

This washing machine worked great for just under 3 years. I noticed it wasnt draining completely. Per my appliance repair guy, the bearings were shot & it was going to cost over $300 to fix it. Called Maytag because my owners manual stated I had a 10 yr warranty. Wrong. The warranty only covers the wash basket & the drive motor. Look on Maytags Facebook page & you will see pages & pages of complaints on all of their appliances. Refrigerators, washers, dryers, if its got a Maytag name on it, its broken. Many of these appliances worked for only a year out two before they bit the dust. I went to Maytags fb page & ranted about their poor quality products & Maytags refusal to stand behind their products. Know what happened? They sent me an email stating that theyd reviewed my case yet again & there was nothing they would do. Then they blocked me on fb. Yep. Please please before you buy any Maytag/Whirlpool/KitchenAid product, please dont! Save your money & buy another brand. All Maytag will do is send you a form letter telling you they understand your frustration & you can email them your info, theyll investigate & get back with you. When (if) they respond theyll tell you theres nothing they can do. Basically you are sold, too bad, so sad. I now have a $600 piece of junk sitting in my garage. Im hoping I can get $20 out of it from the scrap yard.

We bought a Maytag Bravos XL assuming that because of the brand name it would be a great machine. WRONG. This washer is truly awful. Every single load of darks comes out covered in soap scum. I always have to rewash every dark load with no soap for a full normal cycle in order to get the scum off. My whites are probably also scummy but often I just throw them in the dryer as I cant see the scum. Its just a very, very poorly designed machine that obviously wasnt tested before they started manufacturing and selling it. Its criminal how Maytag continued to sell this piece of junk, and Ill never trust their brand again.

Bravo XL - I purchased this dryer in June 2012. In October, the first thermostat was replaced, again in February 2013 and two within a week from March 8th and March 12th. I was told it was my vent. However, the appliance continually showed venting good. I was told to have it cleaned. I did and it is documented that there was great air flow before and after and only a handful of lint collected. I have spoken with Whirlpool and no one will have the integrity or courage to say it may be a faulty unit. I will never purchase another Whirlpool product. I had spent nearly $5,000.00 in Whirlpool appliances in June of 2012. I feel they will cover any issues until the warranty is completed, and then the problems are mine and at my expense.

I just finished paying off my Maytag Bravos series washer and dryer, and now they are failing! The washer isnt getting dirt out and the dryer power button broke. And its not like I can use some pliers to get the switch to work, its like the part that controls the power just dropped out of existence, leaving me with a knob in my hand that connects to nothing! Of course, the limited warranty only covers the drums, not the little dinky parts that break more easily. I had inherited a set of Maytags and they were well over 20 years old (possibly 30) and they both were powerhouses. But this is terrible! I feel super disappointed that Im going to have to buy a new set after only owning these for 18 months. I know I WONT be buying Maytag ever again, though!

I bought a Maytag Bravo washer 11 months ago, and I have had nothing but trouble with it. I have had it worked on twice, and now, Sears is sending me a new one, because it is broken again. I would rather have my money back, go somewhere else, and get a new washer. I will never buy anything from Sears again. They could not send a person out for other repairs for 1 week. Then they would have to send out for parts, because the drum is peeling on the tops. So that means more time to wait for parts to come in, and the machine is not spinning out. The cycles are not washing right; sometimes, they wash a cycle 2 times.Sears does nothing but give you a runaround. And the Morrisville Vt. store manager is so rude. He was talking to me like I was stupid. Now, I have to wait 3 more days before a washer comes in from the warehouse after Sears told me it was coming on 4/24 between 9:45-11:45. Then the manager told me I could take the floor model if I want it today, which has scratches on it. I was hoping someday to buy the dryer to match the washer. But now, I do not want anything to do with the brand. I bought a Maytag refrigerator also last year. Its beautiful. Everything is in my kitchen, and I have been working on getting everything to match. I am raising my 2 grandchildren and am on a fixed income. They treat people awfully at Sears, and it is too bad Maytag works with them.

All I ever heard was Maytag is the best so I purchased the washer/dryer over a year ago and have had nothing but trouble from the get go. It takes an hour and a half to two hours for a wash (if youre lucky). Normally, I almost always have to stop and restart it and move clothes around, babysit it. I cant wash but four or five garments at a time. Its a piece of junk and I tell everyone I talk to, never buy Maytag, ever.

I bought a Neptune washer and a dryer. I have had nothing but problems with these items since I got them. My washer keeps giving me a 3e code and will not clean the laundry right. I have used the H E detergent it requires and yet my clothes stink. My laundry smells like mold and mildew. I now dont have my units to wash and dry clothes. I paid almost $4,000.00 for the pair. I dont have the money now to replace them.

My Maytag Neptune washer was purchased last October 2010. In the past few months, the washer has been making a loud noise when spinning/washing. I had a Maytag repairman look at the washer, and all the barring, etc. needed to be replaced, which would have a cost of over $450.00! I am very upset with this outcome and just looked into it and found that this washer had recalls that the consumers were not properly notified about. The lack of recall communication is inexcusable, especially since I even went as far as to buy a 3-year extended warranty and still was not notified.What really set this situation was that the repairman suggested to not buy a Maytag washer and he added that it would not be a problem since Maytag has been purchased by Whirlpool and that the Neptune washer played a part of the ending of Maytag! This whole situation has really put a bad taste for any Maytag product, and all of my major appliances are Maytag as well as the dryer I just purchased a week ago, before I knew about all of the disappointment of Maytag. I am sure the response I will be getting will be as good as the notification of the recall, which will be nothing. Thanks!

Water level is totally inaccurate, if you do get enough water in it, it will not spin clothes dry. This is the worst purchase I have bought in my entire life. This washing machine fails in every aspect period!! AND the matching dryer is a waste of space as well, clothes come out damp regardless of setting or time period. When I was younger, Maytag meant something, not anymore! I have searched to see if there are replacement sensors, or upgraded components to make these machines work properly, that I would even be willing to pay for myself and get them installed to make them functional, but NO they dont even offer that... we are just stuck with them. My water bill is higher and my electric bill is higher too! From these machines. I wouldnt even sell them used to another person. I wouldnt want them to inherit these problems, but as soon as I can save up enough money {being disabled} I will get these hauled off and buy a set of Speed Queen machines. My wife and I are so repeatedly disgusted!! I wish I had the receipt so I could post it for more proof.

Like most people with this Bravos machine, I am 3 months out of warranty and the ball bearing is trash. When the wash goes into spin cycle, it makes a loud clicking noise and takes a few minutes to start spinning. I called service repair and he told me that it was the ball bearing and to talk with them as he has dealt with quite a few high end machines from Maytag that are breaking down after warranty. I should have realized there was a problem when we kept coming up with white spots on our clean laundry and would have to re-rinse clean clothes. This kind of defeats the water saver that is advertised with the machine.Do not buy this product. For a high end washer and dryer, there are many problems. Maybe that is why the Maytag guy is not shown sleeping in commercials any longer. Hes too busy fixing all these machines. Btw, they wont cover the part even though I offered to pay for the service. The best they can do is give me 25% off. Yippee! I cant wait for the other problems to hit me like everyone else.

The Maytag Bravos XL low water washing machine is very disappointing. About 20% of the time it needs a second rinse because there isnt enough water released to rinse clothing. Forget washing anything large. It just doesnt do it. Waste of money. The matching dryer is just fine - no complaints.

I purchased a matching set of Maytag Neptune washer and dryer about 6 years ago and the washer is junk! It sounds like a jet is landing in the laundry room. The repair man said it is not worth fixing - bad bearing. I am not happy!

I purchased a Bravo washer and dryer set about a 2 1/2 years ago and had problems from the start. The dryer control panel went out the first day. No problem, they replace the panel. The washer is a different story. The agitator went out next and the wait time to repair it - 3 WEEKS. The agitator went out again for the second time and the tech stated that it had to be replace. Wait for it. Waiting time - 1 month including parts. To make this story short the agitator will go out every 4 months and the tech stated once its been replace it will work like a new washer. Wait for it. The agitator has been going out ever since and the wait time average 3 WEEKS. Wait for it. This Maytag is trash.

I bought the Maytag Bravos X washer and dryer combo 4 months ago and its been a hassle every time I use the washer. The dryer is fine, but the washer constantly has problems. No error codes, I just hit start and it clicks intermittently in sensing mode for 10 minutes and shuts off. Once in a while, it decides to work - adding water, but never cleaning thoroughly and I always have to run an extra spin cycle because the clothes are sopping wet once it finishes. Ive been reading reviews all over the internet describing similar issues with these models and I am kicking myself for allowing myself to be convinced Maytag is a quality brand. Dont waste your money on these pieces of junk and really do your homework. I wish I had never bought them and am angry that I will have to deal with it until it eventually breaks down in the very near future, Im sure.

I have had two Maytag washing machines in the past. Both lasted 20 years. Three years ago I purchased my first Maytag front loader washer and dryer. The washer is terrible. Although I clean it regularly plus spend money buying Affresh tablets and leave both the door and the soap dispenser open, the washer smells and builds up tons of mold. Cleaning out the heavy mold in the soap dispenser area is almost impossible. I spray bleach in there and then try to stick my arm into the back where most of the mold accumulates. Cant really get it all. Also, there is a problem with the softener dispenser. It gunks up and gets clogged. Had to keep pouring hot water and vinegar into it. Contacted customer service who was no help - they simply wrote to clean the machine. Huh? The dryer turns sheets into a tight roll with the inside not drying.

Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.

Replaced a Maytag Bravos xl washer and dryer in 2015. First year was fine but almost right after the warranty period, the spinning cycle was loud. You cant even have a conversation near the washer. I put up with it after calling the repair department. Because I was told that it will cost as much to repair than buy a new washer. Now the washer does not drain when a small amount of cloth are in the washer. Dont buy this washer and dryer. Maytag is not as good as it once claim.

Purchased Bravos 300 quiet series wash and dryer 3 1/2 yrs ago new. 18 months ago the washer gives me f51 and ul codes. To repair this USA made washer will cost over 250 dollars. I see why the Maytag repairman is not busy. Cause after 2 years you gotta buy a new one. All these digital controls are made in China - junk. Ill buy LG or Samsung next.

My husband bought me a brand new Bravo Maytag washer and dryer from Home Depot in November 2010. In May of 2011, we moved and the dryer hookup was electric instead of gas. My husband knew how much I love the dryer, so he surprised me with another Bravo dryer to match the washer. We put the other dryer in storage and were happy with our purchase until April. In April 2012, the dryer stopped working. It wouldnt dry the clothes at all, and every time we tried to dry, the dryer was filled with wet lint. We were only a week away from moving again, so we waited until we got to the new house. The new house had gas hookups. So, we put the dryer that didnt work in storage and were thankful we didnt get rid of the other dryer. Now, just a few months later, the gas dryer isnt drying and is having the same issues as the electric dryer. How very disappointing! Both dryers are broken now, and it has only been 2 years. Each dryer has gotten about a year of use and then both quit. My husband, I and my two-year-old dont do that much laundry to break 2 dryers. My old GE washer and dryer lasted for years and is still working. We gave them to my husbands aunt who uses them and loves them. I agree someone should start a class action against Maytag. These issues are ridiculous!

We ordered a new Bravos washer and dryer at the end of November but due to delivery snafus, we did not have both until the second week of December. Just yesterday, both failed. Part of the drum on the washer ripped off, and the dryer just stopped running an hour later. I am used to getting a long life out of appliances. The old dryer was over 20 years old, and while the old washer was only 17 years old, I thought it would be nice to get a matched set.

I purchased my Maytag Bravos washer and dryer in July 2007. As with any appliance, we always purchase the extended warranty as it usually runs about $100 on appliance. My first experience with problems was in February 2010 when the control panel went out. If I had not purchased the extended warranty, I would have been in trouble. It ran out in July 2008. It was downhill from there. In September 2010, it quit spinning; and the fabric dispenser would not work. I called again in September 2010. The tub was out of balance. In June 2011, the panel control went out again. In November 2011, it would not spin. In June 2012, the panel for control had to be changed out again. In July 2012, now the pump is leaking. And guess what, my extended warranty is up 8/1/2012. I contacted Customer Service, which said unless there was the same problem within 12 months, there was nothing they could do. Well, Im fired up. I intend on making a complaint with the Better Business Bureau and anyone else who will listen to me. I paid over $2000 for the washer and dryer, and it should last more than 5 years. This is ridiculous! When Whirlpool bought out Maytag, then the product went to crap! Dont tell me the Maytag repairman does not have anything to do now, because I know I keep him real busy. I am so tired of the companys just blowing you off when you work hard for your money and purchase a product for your family that should last at least 10 years. I am a principled person, and this is not going to go away easy. The repairman is coming next week to fix it again. I am going to give him an earful as well. The last one who came to change out the panel board (3rd time) said they had nothing but problems with this unit. Well maybe they made it that way, so when the warranty runs out, they can charge you an arm and a leg for the part and the labor to repair. I will never buy a Maytag product ever again. My next one will be the new LG washer and dryer. Talk about the lemon law. This product from what I am reading here should very well fall within that category.

Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.

We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.

Bought a Maytag 4000 series washer and dryer combo for about 2100 dollars in October 2011. Had a professional look at it today since the clothes stayed wet after the spin cycle. Told us it would cost 1000 dollars to repair the washing machine. So a total write-off in barely four years. I am very disappointed.

I bought our Maytag HE washer model #MVWC565FW back in July 2019 after having owned a Kenmore scratch and dent washer from Sears for approx 25 years, and in just one month of using it I knew it was a mistake. There are only 2 water levels - deep water (full tub) or practically no water (though there are a number of settings, there is no difference in water level, its just full drum or very very little water). The auto-sensor water level option is a joke - there is barely enough water to wash anything - its like going back hundreds of years to washing and beating your clothes on rocks. Items in the washer become so tangled it sometimes takes a while to detangle before placing in the dryer. Water stops filling the tub when lid is open - I can no longer wash and rinse delicates while the drum is filling. It took 3 calls w/ Customer Service to get an ADDITIONAL lid latch that I can use to trick the machine to thinking the lid is closed - I keep the actual lid open, then stick in the lid latch I bought - take it out when Im done hand rinsing. This also enabled to to view the washing in action - IT DOES NOTHING! Clothes stay in the same place as you placed them in the tub - they dont move, they dont wash - and I bought a washer with an agitator - that is in quotes because it is a misnomer with this brand! The wash cycles ARE SO LONG it takes all day to wash a few loads of laundry. Once you select a setting YOU CANNOT CHANGE IT - the washer empties and stops, then you have to start all over again - ENERGY AND WATER EFFICIENT...REALLY???? What a bunch of you know what! This is the most inflexible piece of junk I have ever had the displeasure of owning. I have to keep jugs of water on hand that I keep filling up to at least have a bit of water. When I called Cust. Svc. at the beginning telling them my experience - the person on the phone had nothing to contribute - they couldnt even tell me what cycles might fit my needs - they told me to go back to Home Depot and ask someone there! WORST APPLIANCE WORST COMPANY.

Maytag 2000 series front load washer - f you are looking for a front load washer DO NOT buy a Maytag! I purchased a new front load washer dryer set late 2013 and have regretted to washer ever since. Continual electrical problems, door gasket needed replaced almost immediately AND the worst part is that it has ruined over $1000 worth of clothing due to it trapping cloth between the drum and door and wearing holes in them. No matter how I load the clothes or sort them it continues. I have contacted Maytag and was told I have no recourse as the warranty is over. I was very disappointed because I have had Maytag products in the past and had no problems. Please, think twice before buying this washer! It will cost much more than just the ticket price!!!

We purchased a Maytag Bravo washing machine and dryer from Home Depot so needless to say, it was not an inexpensive purchase. I absolutely will NEVER purchase another Maytag ANYTHING! The washer will not spin and when it does, it sounds like it is coming through the washroom doors. The heating element has had to be replaced in the dryer and has always had a sour smell inside. I have nothing nice to say about these products and would absolutely NOT recommend them to even my worst enemy!

Purchased a maytag washer last yr. and I feel it is the worst washer I have ever dealt with. I hate that every time I wash somethings they come out with lint all over them and they are the same things I have washed before and never had the problem, plus I hate the cover locks so you cant put water in before you put soap in.

Just so everyone knows, Maytag, Whirlpool, and Amana washers are all made by the same company and almost all of the internal parts are the same. The differences are mostly cosmetic, its just a way to sell more of the same thing to different classes of people. Just like Chrysler sells Chrysler, Plymouth and Dodge, they all had the same engines, transmissions and electrical systems, just different looks to appeal to different people. I found this out the hard way after purchasing an Amana front loader washer and dryer that broke down on me every other week for a year. I got tired of it and purchased the Maytag 2000 series. This set also breaks down on a regular basis! This is when I found out from the repair company that services these machines that all I did by getting rid of the Amana set and buying the Maytag set was buy a different looking set. Now I am really pissed. This company works for Whirlpool warranty servicing Whirlpool, Amana and Maytag as well as other major brands. All same machines inside the repair man said! Look into it, research it online and call whirlpool for yourselves as I did. You will find it to be true. So if you hate your Maytag, Whirlpool or Amana front loader washer or dryer, research and buy from a different company or you will buy the same old problems again and again.

I purchased an expensive Maytag washer & dryer, top loading, energy efficient, only to find it now shreds all of my towels, robes, dress, undies etc. Maytag reply was to put things like undies, t-shirts, & dresses in bags to wash... What about towels? I had an expensive white Terry cloth robe from Neiman Marcus which is now shredded, Im showing it to everyone. Plus the dryer has an area above the front door that snags everything. I open the door & clothing is hanging there, caught on this area. Tell everyone not to buy Maytag, theyre rip-off. Ive lost more money on ruined clothes & linens than the trash washer & dryer are worth, but Im disabled, handicapped, 61 yr old who cant afford to buy another new washer!

We purchased the Maytag Bravos XL MCT washer and dryer in July of 2013 and have been completely and totally dissatisfied with every use since. We immediately contacted the store where we purchased them and were told we had to contact Maytag. We contacted Maytag on numerous occasions only to be read ridiculous solutions from a notebook that were no different than the instructions in the users manual and never worked. We had our first set of washer (with agitator) and dryer for 23 wonderful years. The washer absolutely does not work. The decision to remove the agitator and reduce the water levels is absurd. The soap does not get distributed, the lack of water causes loads of clothes or sheets to get rolled up into tight balls with no hope of being cleaned, and the spin cycle is so powerful it rips your clothes apart unnecessarily. The dryer is smaller than the washer and cannot handle the same size load the washer can put out and typically requires more than one cycle to complete a drying. All in all this has been the most painful experience we have ever had with any appliance. We are completely dissatisfied with both the store where we purchased these units and the complete and total lack of response from Maytag after requesting either of them to take back these units or make some equitable adjustment so we could purchase different units. We have reached a point where we will most likely store these Maytag units in the garage and purchase a new washer and dryer, being forced to accept the financial loss.

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!

My wife and I bought the Maytag commercial Bravo set about 5 years ago and both the clothes washing and dryer machines are still working as great as the day we bought them. Im a bit biased though as I bought Maytag commercial products in the past and will continue to do so because its they are a dependable company made a reliable machines.

I purchase the Maytag Bravos washer & dryer set 3 1/2 years ago brand new. I figured being a Maytag it would last for a long time but nope I was wrong??? I will never buy another Maytag product as long as I live and I will tell all my friends and family not to purchase a Maytag product also!

Maytag Bravos XL - This is the worst product I have ever owned! I purchased a Maytag because when my husband and I were married 29 years ago we bought a Maytag washer and dryer and still using the dryer. However we lost the washer and had to replace it. Worst mistake ever!!! Within a year a circuit board went out (they replaced but I was advised I needed an extended warranty which I do have) and was told by the technician that this model was junk! I called Maytag and expressed my great disappointment and all I was told is we document customers input. I then ask ok so what are you going to do about it? And I did not get a response. I asked for a different model but was declined. As you can see it is rusting at only a 1.5 years old and tearing up my clothes. It destroyed a doily that belonged to my late mother. Maytag used to have integrity in their product but not anymore. Not only all of these issues but I have to wash clothes twice and they still are not clean. Plus they have a dirt film on them and yes I used THE detergent!!

We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!

I bought a Maytag washer and dryer, the Neptune series and thought I was getting a top of the line, but now the dryer has quit working and the repairman said it is not worth fixing and it is only about 5 years old. So that is what I am so angry about.

I have never reviewed anything and feel compelled to chime in. The Maytag Bravos XL is the WORST washer dryer set ever. My 20 year old tiny washer with agitator cleaned a million times better in half the time. In fact this washer doesnt even clean your clothes! The reason is because so little water comes in and you cannot manually control the amount of water. Ive tried deep water wash-total joke. Heavy duty wash and extra rinse, still no better. You can wash it 2-3 times with the same poor results. Who wants to put on dirty underwear! The dryer easily takes 2 cycles to get an average size load dry and forget sheets and towels! They take 2 hours.

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

We purchased our Maytag Bravos washer and dryer in 2008. Within a year, the hinges that held the door open on the top load washer broke. In year 2, the area around the fabric softener dispenser rusted so badly that it almost completely ate the porcelain enamel away. In year 4, it started making a noise that I will compare to a jet on takeoff during the rinse cycles. It continued to work but got louder and louder. We looked into the cost of the repair, which was going to be $350 parts + labor. If it had been a good machine, we might have considered fixing it but it wasnt. Even a set of sheets could put it off balance, which stopped the machine with the wash cycle incomplete. It also set its own water level based on the weight of the clothes and many times the top items came out with dry spots that hadnt even been submerged throughout the whole cycle. Consequently, the clothes were never very clean and I would have to rewash many loads. This machine was not cheap - around $1,000. I was so frustrated and felt completely taken by the Whirlpool company again. We have had many unhappy situations with their products over the years - Kitchenaid, Jenn-Air and Maytag. We finally learned our lesson and researched washers online. The best rated that we could find was Speed Queen. We couldnt find it in Canada, so my husband drove 5 hours round trip to the US and bought one. We have had it 4 months now and the difference is unbelievable. Our clothes are clean again. I can set my own water level and the hot cycle actually gives you hot water. It never goes off balance no matter how many or few clothes it has. If I see that I need more water part way through a cycle, it has a button that lets you add some part way through. It doesnt have a lot of bells and whistles. Its a basic but excellent machine that is a pleasure to use. I would recommend it highly. I realize it has only been a short time, but my Maytag never performed like this machine even from day one. It reminds me of my very first washing machine many years ago, an Inglis, which never had a repair in 15 years of use. If our dryer goes, we will definitely buy Speed Queen. The trip is well worth it.

I purchased a Maxima washer and dryer set, along with the pedestals. I had the set delivered to the new house the kids and I are moving into, but didnt use it for 2 weeks as we had not moved in yet. Guess what? I used the dryer 1 time and the drum stopped working. I called and got tech out. Motor is not working. They had to order a replacement, then back again to replace. Guess what? Less than a year later, same thing happened and another two visits from tech, motor was replaced. Get the pattern? And now, less than 2 years after purchasing and another two visits, motor drive and control board were ordered. They have not been installed yet. I have sent emails to Maytag and on the second one, they actually called me. The lady didnt think there was anything wrong with the fact that it broke after the FIRST use. Her reply to me was, But we fixed it... At this point, 2 years and 6 tech visits, three new motors and a control board, not to mention my time taking off from work and being held hostage waiting for the tech, they could have replaced it and saved themselves some money. They have lost all credibility. I am about to try regular mail to a supervisor. Wish me luck.

My washer is new, out of warranty, and about 2 and a half years old. All of a sudden, with no warning or previous issues, the computer board in the washing machine malfunctioned which caused a humming noise, it would not cycle into the next wash phase, the time would go up instead of down, I could not change cycles, and when I would push the power button there would be a delay of power coming on. I unplugged and called my local appliance repair and he said he sees problems with this model regularly, although not always the same issues.Before purchasing I scoured the internet for reviews on different units to make sure I didnt get a lemon. I think Maytag saw the error of their ways quickly and stopped making these before people caught on. This model is no longer being made. I like matching units, so it meant either shell out $500 for replacing the board, or replacing both the washer and the dryer that still works, which would be about $1200 or more for a new set. I chose the least expensive route for now. Not that it matters where I bought mine, but Home Depot and it was on clearance so it was a good price. I have now made up for that difference in repairs.

I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.

Maytag Dryer- Bravos XL - Waiting for my third service call since purchasing my dryer less than 2 months ago. After 2 service calls the repairman found a piece of the mold that should have been removed at the factory causing problems. Now, my dryer made a weird noise, sparks flew and it no longer works. After calling the seller and the manufacturer requesting a replacement, they feel it should be repaired (again).

I purchased one of the first Impeller washer and dryer. The dryer is great, but the washer needed repair immediately. Home Depot refused to exchange the pair, so I will never buy from them again. The washer takes over an hour to complete the wash cycle, has to be set on Bulk in order to get enough water for a decent wash, and is extremely rough on clothing. Its made holes in some of my shirts and everything comes out twisted without enough rinsing. Sleeves are always turned inside out. Thats how rough it is. It costs me more in water and electricity. Neither Home Depot nor Maytag would replace the pair for me.

We purchased a washer and dryer two years ago. The washer got louder and louder until we realized something was wrong and we called to get it fixed. Luckily, that was within the time of the warranty. The noise, however, began getting louder and louder within a very short time. Maytag refused to fix it again. Now, the washer sounds like a jet engine and wont drain the water at all.

We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!

Maytag Frontload washer MHWE300VW12 - I bought the washer and dryer in 2010 through Lowes. In Dec. 2012, it started making a loud sound when it would be in spin cycle. I called for service. When the repairman came out, he said the rear seal/bearing was bad and has gone out. The part and labor cost would be $1,184.36. Come on, are you flipping kidding me? Thats twice what I paid new for the washer. I bought them for the Maytag name. If I would have known it was a Whirlpool, no way I would have gotten them. My mother had a Maytag set that lasted 30 years. That explains why they dont show the commercials with the Maytag repairman that wouldnt have anything to do. Also, when the parts came in, they were Whirlpool parts. What a scam. Just more junk for our landfills.

We purchased a Maytag Bravos set in 2011. The dryer works great, but the washer not so much. Every load of darks comes out with soap scum all over. I use the HE detergent and most time use less than what the load should have. We have soft water and I also use softener. Ive also tried up to 3 extra rinse cycles and a smaller load size and still have soap scum all over. Im sure the light colored loads come out same, just cant see it. Needless to say, very, very upset with this washer. I, too, will never buy another Maytag product, nor will I recommend one. Had our yearly maintenance check the other day and the service man couldnt give me the reason its doing this. So, so disappointed in this product!!

Before putting clothes in dryer you have to untangle them. Sweaters and even t-shirts become stretched beyond help. Clothes smell like mildew if you leave them in the washer even just a couple of hours. Im 50 and had a few washer/dryers and these take the cake. Ive used the washing machine cleaner/refresher (something I have never done on washers in the past) and still a mildew smell. The dryer has lint on both sides of the lint screen. And as stated before if you dont untangle your clothes they come out in a big knot, partially un-dried & very wrinkled. The lint on both sides of the screen concern me - Ive never had a dryer do that before. Its not much lint on one side but enough to think something is not right.

In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.

Maytag Bravo XL top load water saver - Purchased this two years ago. This is the worst washer I have spent my hard earned money on. It has ripped clothes, always leaves a lint and soap film on the cloths. We have to re-rinse two to three times especially on black and brown dark clothes. I have raised 7 kids. In the past Maytag has always been the best. I spent a bundle for the matching set and we have to suck it up and buy another set. We wouldnt feel right selling this set to anyone knowing the faulty sales pitch we were mislead into buying this brand. Purchased from Sears. Sears chose not to offer any help in replacing with a different brand.

I purchased MVWB955FW (washer) and MEDB955FW (dryer) from AJ Madison and the units were delivered in December 2017. After using the washing machine 5 times the glass lid spontaneously shattered putting glass into the machine and all of the clothes. I called Maytag for a replacement/service and they had to reschedule as the lid wasnt in yet. A week later, I followed up with Customer Service only to find out that the replacement lid was also shattered. They didnt make a replacement lid without glass (not sure why you need to watch the clothes being washed). I was told that there were no replacement lids available anywhere. I asked about getting a replacement washer and was told couldnt do that.I asked them to pick up the units and refund my money, which they promised. It is now 2 months since the original call for service and I continue to have to follow-up with them (never get a call back) and STILL have the broken units in my house. I have since purchased a replacement set (LG) and waiting for my refund. I will NEVER do business with Maytag/Whirlpool again.

I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.

Like others that have submitted a review, about six months ago, our then less than two year old Maytag Bravos XL washer became very loud. If the problem is the main bearing as others have suggested, its not covered under the 10 year warranty. Aside from loud noise, the washer has never performed to my wifes satisfaction. Neither has the Maytag Bravos XL dryer. Regardless of the settings, the dryer doesnt dry the laundry completely. Extremely disappointed with both the washer and dryer which replaced our 15 year old Maytag washer and dryer. We will be replacing the defective Maytags with another brand like LG or Samsung very soon.

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.

Maytag Bravos Quiet Series 300 - Our motherboard on the washer went out after 2 years from purchase - just out of warranty. Motherboard was $550 so we bought a Samsung. Now our dryer has gone out for the second time. First time was the pulley assembly came apart. We self-repaired after watching YouTube. Now the motherboard has gone out on the dryer! I will NEVER buy another Maytag product. They are a waste of hard-earned money and have left me with piles of laundry numerous times. Maytag, you need a class action suit filed against you!

I originally wrote a complaint on 5/20/09. This is a follow-up. From the time I wrote the complaint until February 2012, I had been dealing with this Maytag Atlantis washing machine (and dryer, which was equally as bad) and I am pleased to report the thing finally died for good! I got another (almost) 3 years out of it! Thats pretty impressive when you consider that I had to manually adjust each load to re-spin. To recap, I purchased it in the summer of 2002 and managed to hold on to it for almost 10 years. I wouldnt normally recommend doing what I did but I was determined to run it into the ground before I replaced it. I replaced it with a GE washer and dryer and couldnt be happier. Maytag will get no further business from me.

A few weeks after I purchased my Maytag MEDC300 dryer in April 26, 2009, I noticed it gradually did not dry as hot as when I first used it but the element did not go out totally until April 2011. Now its November 2011 and the element is out again. Maytag is sending a service man, of course I have to wait until Monday, I am now inconvenienced 2 times in a year.Theres also what appears to be a burn mark on the back of the drum. Two years ago, I paid more than $400.00 for this thing and when it does work, you have to run it over and over again to dry your clothes. Wow! really energy efficient. What a piece of junk! I had my old dryer 10 years before an element went out. I did buy the Lowes protection plan that was sold with a No Lemon Policy. If the product requires more than 3 repairs for the same failure, theyll replace it, it says in the front of the brochure.In the small print on the back, it states 3 repairs for the same failure in one year. These companies are making money off us consumers who buy Maytag because of the name and what is supposed to be quality, and are ripped off by these insurance programs that say one thing but another in the small print. Big business is nothing more than robbers who get away with robbing the hardworking American people. When is it going to stop?

I purchased a new Maytag washer and dryer March 2021, I have owned past Maytag washer and dryers, thinking they were the top of the line products, not this time, The washer, I put the clothes in barely covers the clothes, so I put it on deep water wash, when the clothes are all done, they look like they did when I first put them in the washer, dirty clothes, whites are dirty, towels look like they got dirt spots on them. The machine makes really weird noises, my little dog starts to shake, gets so scared, she runs under the bed and wont come out. The dryer, makes a very loud buzzer sound, she gets so nervous, when she hears it, she jumps up into my husbands arms shaking. I will never buy a Maytag washer and dryer ever again, they are totally different then the old ones, they had a good product and ruined it.

Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.

Purchased matched set washer/dryer on May 21, 2013, machine always took over 1 hour to dry medium load of laundry, but dealt with it. On June 5, 2014 made a horrible bang, followed by a grinding sound, ran to turn off. Hubby took apart, thanks to Youtube video and found that a screw was lodged in the fan blade, had broken a tooth and the motor mount broken....took fully apart, ordered fan blade to replace. When went to put back together, realized the WALL (bulkhead) of the dryer was broken, metal was too thin to support the tiny bracket to hold the motor.Called Maytag, NO HELP, told me to call a local repair guy for an after warranty service. Called repair company and was told he has NEVER seen this in a newer model dryer, contact Maytag, contacted them again by live chat and told not under warranty and no one has ever had this problem. Do NOT buy anything from Maytag. THEY DO NOT BACK THEIR PRODUCTS! If you have had this problem contact me, Im willing to spend a day or two in small claims if necessary to prove my point!

My husband and I purchased a Maytag Bravos washer and matching dryer in November of 2009. At three or four months old, the dryer quit drying and was emitting a weird smell and smoky air coming out of it. It was under warranty so a technician was called. A fan blade inside it had broken. The repairman replaced it and the motor as a precaution. There was absolutely nothing inside it that could have broken the fan blade and I always check pockets. My hoses were clear also. He told me that it looked poorly designed inside for air flow. He made a box out of sheet metal to fit inside it that he said would help it with air flow on the inside. I still have the dryer but I dont like it very much because it still doesnt do a great job of drying. It has to run too long and at too high a heat to dry laundry. The latch on the door broke a few months ago and had to be replaced too. I havent had problems with the washer as of yet. I like the washer and it washes very well but I will not buy a Maytag washer or dryer again. WHIRLPOOL OWNS MAYTAG NOW AND THEIR PRODUCTS ARE ACTUALLY MADE BY WHIRLPOOL SO I WOULDNT TURN TO THEM.

We paid for a brand new washer and dryer from Maytag/Whirlpool. Right on the machines it has stamped in a metal plate 10 year warranty. So at 4 years when my washer started screeching and smoking I called for service. Yes, there had been a leak that burned out something in the engine and the bearings were shot etc etc. But they have been back 3 times. Each time they lack some part. I first called them on July 29, 2020. Today is October 13, 2020. They have still not got the washer repaired. I need to do wash every day. We are a family. We also have a senior in her 80s. And dogs. I need to do wash every day. So for weeks I went to the laundromat. That cost a fortune. Then a couple of weeks ago I impulse bought a new washing machine. A Samsung. On sale. Doesnt match the Maytag dryer. And the old washing machine got moved out to the garage. Its the pandemic. I cant keep going to the laundromat. What good is a warranty if Maytag/Whirlpool always has excuses for why they dont have parts. Its the motor. The very basis of the machine. It took them 2 weeks just to look for one. You wouldnt believe the excuses they make when we talk. But I am really unhappy with the way it all worked out. What good is a repaired machine 3 months later than I needed it. I had to buy a new machine. Why didnt they just tell me to do that on day 1 so I could avoid the laundromat. Why are they spending so much money to basically repair everything in that washer when they could have just bought me the new machine. When is a warranty not a warranty at all, but just a big lie?

I had to rate at least a one star because there isn’t a negative to rate. We bought the Maytag mvwb955fc1. First off it doesn’t clean our clothes. I can not get stains out or whites bright. I don’t feel it uses enough water. I put a full load in and it only fills up less than half with water. I try half loads and still not clean. It’s always shutting off when I wash sheets. Indicating it’s off balance. Today I started it before work and the lid exploded. I don’t think I want to even replace it at all. This could have seriously hurt someone. Do not buy this washing machine. The dryer is great so far. I wish I could post a photo to show you all.

I went to Home Depot in Kennesaw, Ga to purchase new W&D combo. I had found what I wanted but when the sales went to complete my order, the units I selected werent available. She talked me into the Maytag Bravo, but I specifically stated I needed a large tub because I wash a lot of towels and sheets. Well this expensive piece of shhh, doesnt even get all the items wet. Ive had to lift the lift and physically flip items in tub, especially with towels and sheets. Also, the washer is loud, did I say loud, I mean freaking loud. The dryer is fine, but I bought combo for a reason... Pricetag $1200.00 with my discount. I waited a week for delivery, I am mad as hell. Whats point of having large tub, when you barely get enough water. Luckily I found out now, so I can have them pick this CRAP UP, Do not buy. Theyre cute looking, but washer does not get your clothes clean.

I purchased a washer/dryer, Maytag from Home Depot Nashville. It was delivered and set up. 02/24/17 the date of purchase, delivered 03/07/17. I have tried in every way to get the washer to wash properly, but to no avail. The water level doesnt cover the clothes, it takes 10 to 15 minutes for the wash to begin its cycle. It doesnt spin the clothes dry enough to put into the dryer. The washer makes all kinds of sounds thats drives you nuts while setting up to not wash your clothes clean. I have contacted Maytag on several occasion about this problem, they sent out someone to service the washer. Now, why would a brand new washer need servicing. Somethings wrong. It isnt functioning up to standards and they should give me another washer.Now on 05/18/17 the washer was serviced, I have called them again to do something about this piece of **. I was told that the only thing they could do is come service it again. Why, must this brand new washer be serviced every week. It doesnt make sense... I dont want this machine, I want my money back so I can purchase a machine that will wash my clothes properly. I purchased a secondhand washer and dryer from a used appliance store, it lasted my family 10 complete year. The only reason I dont have it now is because I wanted to upgrade, since I have never had a brand new set. What a disappointment. Everything that looks good from Maytag isnt good. I dont understand why they wont stand behind their product.Somethings got to be done about this. Maytag will not take my money 1,200 and force me to keep this malfunctioning piece of nothing. Im going to Youtube this product so the consumer can see how this product doesnt work properly, therefore they wont waste their hard earned money. I will be contacting the BBB Nashville, and wherever I need to. I will let the consumer know the make and model of this product and where it was purchased from. Maytag I want every penny back. And, should hold you responsible for ever time I have had to go to the wash house because my brand new set wont work, and your company wants to service it every time I try to wash. I purchased this appliance on the strength of the well known name, that was the wrong thing to do.

I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the colors washing setting cant be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!

We purchased a new Maytag Bravo washer and dryer on March 4, 2011. On January 26, 2015, our washer stopped spinning the clothes. We purchased these appliances while preparing for retirement, thinking we would possibly never have to purchase them again. There is only two of us! Wrote to Maytag (when it was still Maytag) and got a response of So sorry **, we can fix your washer for $319.00. We could buy a new washer for not much more than that!!!!!

Maytag Bravo 300 Quiet Series - Bought this Maytag 5 years ago because Ive always had good experiences with them. After 3 years it started making rattling sounds so we had someone come out and fix it for around $275.00. 2 years later its still rattling, leaving black grease marks and putting holes in the clothes. Will not complete cycle unless it is unplugged, reset and plugged back in. I give up, I just bought an LG. I will never buy another Maytag washer again, still have the matching dryer though.

Purchase this machine Bravo XL Top Load Washer in Dec of 2016, noticed right away every load of dark clothes comes out of the washer with a scummy lint residue on them, some of the clothes are not completely wet when you take them out of the machine. Have talked to Maytag and tried their suggestions that did not work. Seems like a canned speech reading some of the other reviews. I am just at upset with the appliance store that we purchased this from after their sales pitch how these are the best machines made, made in Ohio, great company etc..etc.. Just one run around after another.

I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.

I attempted over and over just to swap out washing machines. I originally purchased a washer and dryer because of a defect in the top load they delivered. They talked me in to the frontload Neptune instead. Within months I started having daily reactions to mold and to my disgust found out it was from my washing machine. I begged to switch back to the top load I originally ordered and the store would not let me and referred me to Maytag who sent me some tablets and would help me no further. Apparently, the Maytag repairman wasnt lonely anymore if a product had to be manufactured and ready for complaint calls. Well I used the product. I used vinegar and baking soda. I have used hot water and bleach. I have left the door open to dry...It is the most cared for item in our family and the one that makes me ill literally. I cannot afford to buy a different one and would be interested to know if my husband’s declining health issues have anything to do with our mold issue or if it is just depression...Anyway, I was very discouraged to find out that other people in other states had washing machines replaced, but why didnt I? I would be happy if they could buy back my old Maytag that I had prior to this Neptune, I am sure it is making someone very happy somewhere. Why couldnt they have respected my very true complaint? I was not trying to get something for nothing. I paid for something to keep us cleaner and free from allergens and instead wash my clothes in mold and have mold spores leaching into the air in my home. Please help.

I have always loved Maytag but this top load washer is a bust. I purchased this higher dollar energy efficient washing machine to hopefully get the value out of it for years to come. Model MVWC565F. 4.2 Cu Ft. I use good quality liquid laundry detergent. I launder adult clothing (including business casual wear), sheets, towels and pet blankets. Occasionally the 20+ something children do their laundry while home. I often have dry spots on my clothes where they never got actually wet. I switched to only using the deep water cycle; however, this does not immerse the load in water. The smaller my load the less likely to get clean. Ive adapted to only have large loads but I still do not feel my clothes are getting clean. I often have to run the load a second time to not only remove ordinary day-of-wearing smells (very noticeable in socks for example) but to get them all wet and free of soapy/linty-like spots left on the clothes from the washer (most notable on black leggings, dress pants, etc). I always do my towels and bedding separate from daily clothing, so this is not coming from having a mixed load. I have also noticed that the load takes much longer (up to 2 hours) for my washing cycle. How is this energy efficient? It uses less water but more electricity? I miss my old fully-immerse-in-water washing machine that washed in under an hour! Love the dry that I bought with this but not the washing machine!! I do not recommend this washing machine!!

If I want to line dry something, first I have to pick off all the lint. Even when I use the dryer, I still have to pick off lint and there’s often creases with dirt dried right in. I have to inspect everything that comes out of the washer to see if it is clean before I dry it. This doesn’t save water, as I often have to wash things at least twice. Awful! Also, ridiculous. A wash machine is supposed to get things clean.

Bought the Maytag top load high efficiency washer (also matching dryer which works perfectly) brand new less than 6 months ago. It is the worst. It leaves swirl marks on my clothes that doesnt come out. Leaves part of clothing dry without being a large load! If I put sheets in there it blows up like a mushroom and leaves that part dry. I use the correct detergent. I had a serviceman, that the manufacturer suggested, check it and determined there is nothing wrong with it which only leads me to the conclusion that it is a poorly designed product. Spoke to a manager at Maytag that said the machine works fine. And because it is in a business setting there is nothing they can do. (What? If it worked fine, I wouldnt be here.) Called to company I bought it from... Theres nothing wrong with the machine plus we are closing the business so its the manufacturer warranty that you need to call them. I would have been happy with a exchange. Poor design, poor customer service.

This machine may save water but I spend more time and money getting out the severe wrinkles it creates. I use my dryer and iron much more than with my previous washer. I never thought a new washer would make wash day more difficult.

We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldnt come on or wouldnt respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them. My husband figured it was the electronics in the control panel. The repairman said the parts would cost somewhere near $500.00 to $600.00 each and proceeded to try to sell us used ones for $2,000.00. We said we would try to get the bad parts and he even gave us the stock numbers? We went online and found new ones for half the price. We bought them and put them in and they persisted in doing the same things as before. Is this a runaround or what? Who is bilking who? Another great American rip-off. What can the public do?

I waited my entire life to age 47 to purchase a brand new matching Maytag washer and dryer. I was thrilled. That was August of 2012. 3 years and two months later, the $800 dryer (MEDE201YW) loses the entire control panel and Maytag refuses to offer any assistance. I deliberately purchase Maytag with its stellar reputation, an American based company only to be more disappointed in the product and the company than in any other appliance Ive ever purchased.

I bought the Maytag Bravo XL washer and dryer at Lowe’s on sale spending almost $2000. Loved both of them until the washer stopped with a load of laundry in it. No power to unit. Called for service. Could not provide serial number as locked in washer. Service company able to order parts without the serial number but part put on back order. Washer needs a master board. After 1 week of wet laundry stuck in the washer called store manager at Lowe’s. I contacted Maytag Service and had a rude customer service clerk who finally listened to me after I got angry with her. She contacted the appliance repair company and got the back ordered part sent to the appliance repair company. We are now 10 days out. Still do not have the part; just talked to appliance repair company supervisor. The appliance repair company supervisor said he would schedule installation as soon as he had the part. It will probably be 14 days when I get the washer fixed. I am dreading opening the washer to get the load out that I will have to throw away. When I called for service at Lowe’s the representative said, We have had a lot of issues with this. A 2 month old new washer should not have the control board go out. Shame on Maytag.

Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.

I purchased a Maytag Bravos Quiet Series washer and dryer in 2009. The repair people have been to my house 7 times. The dryer had a useless part on the drum that made a banging noise while running. The washer keeps getting coins and small undergarments stuck in the motor. Every now and then, one of us leaves a coin in the pocket by mistake. I did purchase the extended warranty on the set. The repairperson that comes to my house is great. I would, however, not want to have to keep leaving work to meet repairmen. The machines are not quiet. If you need quiet from your appliances, this is not the set for you. If you do not clean the washer with Affresh or Clorox product, your clothes and your room smells. The clothes are always so tangled after washing; they tend to wear out quickly. Im not sure about this high efficiency washer. I wish I had just purchased a regular machine.

Maytag and Home Depot do not back their products or assist customers. While repair my fathers home in Grand Junction Colorado, Home Depot workman grabbed the 30 year old washer and dryer by the controls and promptly destroyed the machines. No - Home Depot didnt do anything despite complaints. I bought a brand new Maytag Washer and Dryer for the Grand Junction, Colorado home. The famous Maytags that are called dependable only lasted 3 months. When I went to complain at the Grand Junction Home Depot - the manager - Cheryl - called me a lair when I said I left phone messages for her. Cheryl seems to represent the best of Home Depot when she doesnt assist customers - is nasty and calls them liars when they say they left phone messages for her. No - Home Depot would not back their selling Maytag, and worse, they wont assist you in finding how to contact Maytag. Cheryls response was - Contact Maytag. Good bye. I was not given a contact or phone number - nothing. I spent over $32,000 at Home Depot fixing up my fathers home and rentals and this is how Home Depot treats customers. Worse I have a worthless Maytag that ceased working after just 3 months. Yes - you may contact me, yes - you may use my name and yes - I will blog on the internet the nastiness of Home Depot in Grand Junction, and the poor quality and poor customer service with Maytag.

I bought this Maytag Dryer in May 23, 2015. I had nothing but problems. I had 4 techs come out and say different reasons why it does not work. I had the vent exhaust clean out. Still not working, the one tech said there was not enough clothes for the dryer to sense it wet. I did a huge load, still doesn’t work. The sensor for the vent keeps popping up and it’s cleaned. I have to pull it out and in to get the signal light out. Cant turn on the machine. It still does not work. I tried contacting Lowe’s, since I bought an additional services plan. They said I have to call every thirty days for three months. That means I have to take my time out of work and wait for a tech for three months to get make a complaint and TRY to get new one. I really disappointed with Maytag and Lowe’s. I have a tech coming out this Monday, 11/23/2015 for another services call. I will never buy at Lowe’s or Maytag again. How many times does a certified tech from Maytag have to come out check a brand new dryer?

Washing machine required service approx 3 months after purchase. Dryer heating element stopped working just after the year warranty ended. To fix dryer will cost approximately 30% of the purchase price of the machine. And all the while I am tainted by the 10 Year Warranty sticker that I never removed from the machines. Never again will I purchase a Maytag product.

I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November 2014 from Home Depot and the washer was never washed cleaned from the 1st load! The detergent was stuck to the clothes. I tried different cycles and the result was the same. I called Whirlpool and they sent 2 different technicians to check. I showed the technicians the clothes. They both admitted there was no technical problems but the washer performed badly. The 2nd technician even took pictures and attached to the report he sent back to Whirlpool. Still Whirlpool refused to take back the pair or exchange to another model. I went back to Home Depot. Home Depot said they talked to Whirlpool but Whirlpool refused to refund me. Home Depot finally agreed to take back the pair and allowed me to exchange to another pair of a different brand but I was charged a 15% restocking fee. Whirlpool said the machine was working properly yet it was never even met its basic requirement of a clean load! Still they refused to take this pair back and refund me the money! Now I had to pay a 15% restocking fee to get an exchange. I will never buy anything from Whirlpool/Maytag and I will not recommend this brand to my family or friends!

Maytag Bravos top load washing machine - This is the worst washing machine I have ever used. Like some of the other complaints it leaves lint on your clothing. It does not put enough water in the machine. The so called smart technology that senses your load does a terrible job. Your clothing is halfway out of the water, with dry spots, even after 10 minutes of agitation. I am constantly adding 3 to 5 gallons of water to my loads to get things in the water. And if I want to let thing soak for a while you have to unplug the machine, because after 10 minutes it will automatically drain the water out. 2 years of dissatisfaction. I cant wait for it to die. I should have come to this site first. Never buy a machine without an agitator!

Maytag front loader model number MHWE251YG - Purchased washer and dryer 2 years ago. Purchased extended warranty from Lowes. Have had the washer worked on by Lowes repair service over 7 times. It stopped working again tonight. Full load of soaking wet clothes, it wont drain or wash anything. Just hums and then beeps just like all the other time it stop working.

Recently purchased Maytag Washer and Dryer from our local Home Depot June 2020. The appliances were finally delivered in August. When both appliances were installed, the installers made sure the washer was working properly and there were no leaks. They did the same for the dryer to make sure it was working properly. When the dryer was turned on however, the motor blew up and there was smoke coming from the dryer! I am now sorry I purchased Maytag. I had narrowed my choice between purchasing Samsung or Maytag. Im now thinking I should have gone with Samsung. Im supposed to receive another dryer today. The washer works, however its very, very loud. For the amount of money I paid, I hope these last for a while.

We have had 2 sets of Maytag washer & dryers. Our first set was a top load. When we bought the Neptune front load machines we gave the top load to our daughter and it still runs great after 14 years! Our front load W&D are 7 years old. We have a dog breeding business and when we have puppies the W&D pretty much run nonstop for 16 hours a day or longer. The blankets and towels come out like new every time!! The only complaint I have is the top of the front load machines seem to be plastic and scratched really easy. But the enamel on the top load still looks new! We plan on shopping for a new set this weekend passing these on to our daughter. We will buy ONLY Maytag for the rest of our lives!!

I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?

This set is a GREAT ONE! I love my HQ washer and dryer. The washer has so many settings to choose from for all different loads of clothes. It washes and spins everything great. My dryer is so nice! I can dry a load of whites: towels, washcloths, hand towels etc in record amount of time. I would highly recommend them both.

I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.

Maytag Bravos washer and dryer both need replaced in 3.5 years! Control board had to be replaced on washer in under 2 years and now the replacement went bad in about 15 months. Maytag can’t help! Hundreds of dollars wasted. Dryer is not much better as the control board is now malfunctioning! DO NOT PURCHASE MAYTAG!

We purchased our Maytag 4000 series washer and dryer (Model: MHWE450) in December 2010 from Best Buy. For the first six months or so, we were very happy. We started to notice that the washer was getting a little louder by the month. I checked the level multiple times to be sure that wasnt the issue. Assuming it was just part of how the washer broke in, I just let it go - a bad move! Fourteen months after I purchased the set, the washer flooded all over the floor. I opened the washer and pieces of plastic were all over our clothes. After further inspection, the drain was completely full of the same plastic. I cleaned it all up only to find that the washer tub was so loose that it was banging side to side.I called Maytag to ask for help or suggestions. They basically told me that I was out of warranty and kind of out of luck. I responded that we do a total of four to five loads of clothes per week and that there was no reason that this commercial series washer should have failed after 14 months. They offered a one-time service plus extended service contract. Feeling that I had no choice, I spent almost $400 assuming that I had a fixed washer and a year extra warranty. I was told that someone would be out to look at the washer in three days. Finally, after me pressing and pressing, someone showed up a week later. He put a list together of all of the items that were needed to repair the washer.Two days later, Maytag service calls and says that the washer will be too expensive to repair and they would be giving me a reimbursement for buying a new one. They didnt have an exact amount yet. Two more days later, they finally called me with an offer of around $550 ($250 less than what I paid) based on their research of what I should be able to find one for and directed me to the website. One big catch though - it didnt include the $125 shipping charge. When I called to request for it to be paid as well, they declined with basically a “take it or leave” type of attitude. Not knowing what to do, I called every local appliance store until I found someone that had two in stock. When I went to look at them, I was told that both of the ones that they had were rebuilt because that model Maytag washer had a major issue with the bearing and basically needed to be replaced on all of them.Luckily, I was able to buy the washer and a five-year extended service contract for around $690. So in the end, I paid $799 for the new washer, $400 for a warranty, another $100 to replace the washer, and close to $100 in laundry mat costs for three weeks. I promised everyone that I spoke to with Maytag that I would write a review to share my story and thats why I wrote this. The repair plus warranty is a joke. I like this washer/dryer but will never buy another Maytag appliance again. Next time, I will buy extended service contract from the start.

Maytag junk MFW2055FRZ00. We had to replace our reliable 15 year old Frigidaire side by side fridge when it failed due to a compressor failure. We should have pressed the service company to replace it or found someone who would. We were limited in replacement units because of built in cabinets, thus a smaller French door (so we have to open two doors rather than one) Maytag. Perhaps our 30 year old Maytag washer and dryer made us believe Maytag still offers high quality products. We were wrong. Everything about the unit is poorly designed, cheap and flimsy. The freezer drawer pulls out unevenly and the ice maker is primitive. Above all no matter what appliance you choose be sure there exist factory authorized servicers in your area otherwise warranty issues are a problem.

Our $1,000.00 Maytag Bravos is only 4 years old (also bought the matching dryer at the same time). We have had to purchase two new motherboards for the washer and now the uL, during the spin cycle, comes on and my clothes will not spin out. I have followed the manuals directions to unplug, wait, replug, redistribute, etc... all to NO avail. So very disappointed with this machine. Bought it because it was a Maytag, but will never buy another :( I had this machine repaired with major amount of parts and expense (due to the uL problem), BUT the uL code still keeps coming up. I am one really unhappy customer.