Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!

I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since I bought it, its giving me the same problem - it doesnt want to turn on. Today is the 6th time that I have been calling the customer service to fix it. Yesterday, it just got fixed; and today, its not working again for the same problem. I asked them if they can give me a new one, since its not even over 1 year. But they said they will not replace it because it cant be fixed. But it is so ridiculous, and its wasting my time. This is so unfair. I paid $800.00 for this machine.

Less than 2 yrs old and starts giving UL error on spin cycle. I try replacing the springs. No relief. Notice dark brown fluid under dryer. Thing sound like a plane taking off. A little more research and Im thinking its the bearings. Looks like an expensive repair, now I have to decide whether to cut my losses. Seriously? The reviews on here are just horrible, not like this was an dl hell machine.

I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors dont work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didnt purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but dont expect them to last, or work. And Maytag will not stand behind their products.

I called Sears to have a simple repair done to my Neptune washer and received a quote for $800.00++. They gave us a coupon to get a new washer at Sears and we did. Last week my dryer broke and I looked the repair up on Youtube. It looked real simple. A quote for $270 was given to us. Again a coupon if we wanted to buy new. It seems to me Sears jacks the price up on its parts and labor in order to push the customer to buy new. So far its worked for them and Im sure everyone else as well. Its not going to work out for Sears this time. Im no longer doing business with them and I will do the repair myself. I still got stuck with the service call but that will end as well going forward because I know now what the game is. Shame on you Sears. Double thumbs down for my Maytag Neptune washer and dryers.

BROKE AFTER 3 YRS. Purchase a new Maytag model: MVWC425BW1 top load washer and dryer after just 3yrs of use. It failed and to find out this is a common problem with these new open drum washers. The bearings go out. Be aware do not purchase them and they also do not wash your clothes good, clothes just stay in same position and you have to wash 2-3 extra washes. It was going to cost 350.00 plus to repair so I purchased Speed Queen that has good reviews. Tech said that top load open barrel washers have been a nightmare.

I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!

Bought Bravos XL washer and dryer about 4 years ago at Home Depot. The dryer is fine. The washer not only doesnt clean the clothes unless you have it on rapid wash - but every person that is here when I wash clothes is shocked at the noise coming from it. I always say my laundry plane is landing or taking off. Its out of control.

Maytag Bravos XL - I purchased my maytag washer & gas dryer on 5/12/12. In Dec 2012 the heating element went out. I had to wait a week for a repairman to come out on Dec. 20 to fix it. Now for the second time on Dec. 30th, 2014 the heating element has gone out. I called for a repairman to come out. I have to wait until Jan. 12th 2015 for service. I have 8 people in my home including 3 grandchildren. This length of waiting is ridiculous and very inconvenient.

I would like to start with, my Mother had always used Maytag washer and dryers. Her machines would last 20 years or more. I bought a Maytag front loader washer and dryer in 2006, since owning these machines have spent in upwards of $1400 in repairs. Some being flood out of tub, mother board blow out a couple of times as well as various other issues. The biggest problem is the awful smell of our clothes, I must wash clothes multiple times to try and remove these smells. I tried contacting Maytag and they dont want to hear my complaints and push me off to purchasing another washer and dryer. Oh, I will be buying a new washer and dryer it just will not be Maytag. Do yourselves a favor and DO NOT buy another Maytag. This is not the same company my Mother knew and trusted.

I have a Maytag purchased about a year ago. My old Maytag lasted 16 years. The salesman told us that they are now built to last 8 years. It’s pretty noisy, so much so that I have to close the door to the utility room. I guess it gets the clothes clean but it used very little water. Fortunately my model has an agitator but nothing like the old kind. After looking at many models, I feel this was the best choice for the value. It is top loading which I like.

The washer makes holes in my shirts. Odors like perfumes are still on the shirts when they come out. Does not wash great. The dryer is good but does not take out cat hair. My old machine washed a lot better than this new one. I have mold in where you dispense the cleaning product and the way it is made I cannot clean it. I am so disappointed with this product.

I purchased a Maytag Bravos Quiet Series washer and dryer in 2009. The repair people have been to my house 7 times. The dryer had a useless part on the drum that made a banging noise while running. The washer keeps getting coins and small undergarments stuck in the motor. Every now and then, one of us leaves a coin in the pocket by mistake. I did purchase the extended warranty on the set. The repairperson that comes to my house is great. I would, however, not want to have to keep leaving work to meet repairmen. The machines are not quiet. If you need quiet from your appliances, this is not the set for you. If you do not clean the washer with Affresh or Clorox product, your clothes and your room smells. The clothes are always so tangled after washing; they tend to wear out quickly. Im not sure about this high efficiency washer. I wish I had just purchased a regular machine.

I bought a Neptune washer and a dryer. I have had nothing but problems with these items since I got them. My washer keeps giving me a 3e code and will not clean the laundry right. I have used the H E detergent it requires and yet my clothes stink. My laundry smells like mold and mildew. I now dont have my units to wash and dry clothes. I paid almost $4,000.00 for the pair. I dont have the money now to replace them.

I purchased a brand new MHWE450WW01 Washer and MGDE500VW2 Dryer in February. The dryer takes forever to dry something; seriously, 3 hours for jeans! The washer sounded more like a jet engine taking off. I called Brothers Main, they sent a service person who identified right away that it was a known problem and he had over 6 repairs already, but be prepared to wait up to 3 months for the replacement parts. This is ridiculous. The service center, you can never get through to them and when you do, they dont seem to care. I had a 10-year old washer that made less noise than this brand new one that I spent $1800 for.

Maytag used to make a great laundry machine. The barrel of the Bravos XL machine is very deep, and it is difficult to reach the bottom of the machine to get clothes out. My biggest complaint is that the clothes dont get clean; there is not enough water filling the machine to clean the clothes. The clothes get wet, but there is no agitator, and the water isnt deep enough to suspend the dirt and wash it away, even on the deep wash setting. There is also a lot of lint left on the clothes that cant rinse off. Why is the barrel of the machine so deep if it only fills up 1/6 of the height? I had great hopes, but I really regret buying it.

We purchased a Maytag Bravo washing machine and dryer from Home Depot so needless to say, it was not an inexpensive purchase. I absolutely will NEVER purchase another Maytag ANYTHING! The washer will not spin and when it does, it sounds like it is coming through the washroom doors. The heating element has had to be replaced in the dryer and has always had a sour smell inside. I have nothing nice to say about these products and would absolutely NOT recommend them to even my worst enemy!

We owned Whirlpool front load prior to the Maytag set we now own. Our Whirlpool was the better one. Shorter wash cycle, better cleaning & never had a problem with the seal. Maytag dryer doesnt signal properly when laundry is dry. You have to go multiple times. I wont purchase another Maytag set. We owned a Maytag top loader set and they worked like they should have.

We recently purchased a Maytag Washer/Dryer set, but shortly after it arrived, we realized it was way too big for our needs, so traded it in for a smaller model (Model #MVWB765FC3). After a few washes, it developed a loud clicking noise during the entire wash cycle. Inquired about it at the retailer we purchased it from (showed them video of it) and was told it was not supposed to make that noise. Subsequently the Maytag Repairman paid us a visit and told us theres nothing wrong with the machine and that the retailer should not have told us what they did.#1). The machine did not make that noise initially. It started after a few loads of laundry. #2). The first machine we brought home was the same model (only larger) and that one didnt make that noise. To add insult to injury, the repairman has the audacity to tell my husband, Well, this visit didnt cost you anything. Really?! It cost him 4 hours of pay while he sat home waiting for you! In addition, we were delivered two cosmetically defective dryers that had to be returned. Furthermore, when I was washer/dryer shopping, I sent Maytags Customer Service Dept. an e-mail through their website asking questions about the product. To this day, I have still not received a response. I had a bad experience about 20 years ago with Maytag, but thought Id give them a second chance. I tell you...there will not be a 3rd time.

These are the issues, Water level is ridiculous, clothes often have dry spots, I use only the high water level which is a joke. The tub bottom is very hard to reach because it is too deep even for a man with a long reach. The tub itself is about 16” deep but never fills more than 4” of water on the high water setting. Why such a deep wide tub when you can only put 4” of water? Cleaning is poor, the machine is very noisy, very. The worst machines we have ever purchased with ridiculous sensors, bells and whistles. The dryer takes forever to dry clothes and again the sensors are a joke. The high efficiency of the units means you work much longer for clothes that are wrinkled, spotted, less clean looking and sometimes damaged. Where is the savings? And don’t say hydro and water as the washer cleaner cost, wipes that out and more. We gave our 26 year old machines to Habitat, neither machine was ever serviced and were in perfect condition, they were Maytag. They have destroyed their name. So sorry we decided to modernize our laundry room.

Below is the message I submitted to Maytag on 5/6/2016 at 10:00 a.m. ET and just received an answer via phone call today 5/9/2016 at 3:30 p.m. ET that Maytag will be doing nothing. Also, my husband has still not received a call about the drum seal and when Maytag can come fix this part that broke in their machine only months after purchase. I will let you read my message to Maytag and you may decide if you would like to buy their dryer after reading what I sent and knowing they will be doing nothing. (Washer works just fine).If this message could be passed onto customer retention and/or management, I would greatly appreciate that action being taken. My husband, and I purchased a Maytag Washer and Dryer Set from Lowes in (Listed Location) on (Listed Date) (Model Number: MGDC555DW2 and Serial Number: **). The dryers drum seal has already gone bad on one side. We had a Maytag servicer come to our home on Monday, May 2, 2016 to confirm this and said he needed to order parts and we would hear back from him on my husbands cell number in a few days, which we still have not received contact. Additionally, due to the drum seal going bad, a whole load of laundry has extreme tears in the material to the point of being ruined. I have pictures of the clothes/sheets and drum seal, however there is not a location on this contact form to upload them. I have three work shirts, worth around $30.00 each and new bed sheets just bought in the amount of $77.39 which have full threads pulled through them due to the dryer going bad in only four and a half months of normal usage. I am writing to request compensation for my items that are now unwearable/unusable and would be glad to provide pictures and receipts for price of items. We of course have not used the dryer since, which has been a huge inconvenience, especially with no update in knowing when the dryer will be fixed and reusable. Please contact me back in regards to my request. Thank you.

Maytag washer model MVWC416FW1. This is the worst washer ever. I only had this washer for 1 year and 2 months. Oil leaks from the bottom all over my floor. The washer is soooooooo loud you can probably hear it down the street when it is on spin cycle and the start button works when it wants. I called Maytag and they told me if a service man come it may not be covered and I will have to pay out of pocket. The 10 year warranty listed on top of the washer and dryer only covers the parts not the labor. Very disappointed. Its a good thing I purchased an extended warranty but I dont know what will they do. 1 year and may be buying another washer. It DEFINITELY wont be a Maytag. If I could rate this a 0 I would.

I know that Maytag wants to conserve water by adding as little as possible... But when the damn machine puts hole in 5+ shirts Im not a happy homemaker!!! At first I thought it was the dryer so I had a repair come out and explain Im not the first person that complained of this issue. Its too late for me but Maytag needs to be aware that they are losing, what I thought to be, one of the top washers reputation.

We purchased a new Maytag washer and dryer from Home Depot; a couple months later the dryer started to rattle so we contacted Maytag and they sent a service tech out who stated this was normal as the dryer was settling and parts are not as tight as they are when new. This was a garbage response and he was asked to leave. I contact Maytag again, told them of the problem and the tech response and they offered to send another tech out except I would have to pay for the service call since they already sent someone out. I sent them an audio file of the rattle, no reply. Eventually Home Depot ended up replacing the dryer as Maytag refused to help me despite it being in the warranty period.

Have read others reviews and experiences and wish I had visited here first. Our first Maytag washer and dryer set lasted over 25 years with only minor repairs until the transmission started to leak grease and was uneconomical to repair. Our second set only lasted nearly 10 years and were obviously lesser quality. The wife decided that she wanted the best and high tech version. She really liked the features of the Bravos 300. What a mistake! Not even three years old and she has been dealing with the noise and the problem with constant unbalanced loads, intermittent error codes, odors and the forever cleaning requirement. The whites were intermittently getting rust stains until I determined that the underneath side of the top cover around the bleach reservoir had rusted out big time. I replaced the top cover for over $125 plus an afternoon that I will never get back. (Out of warranty, of course). Today the wife called me to say that the washer would not complete the rinse cycle and she could not reset it. We had to pump out the water and pick the wet clothes out. A grinding sound is coming from near the bottom of the machine and sounds expensive. The service man is scheduled to be here day after tomorrow to give me the bad news. My next washer purchase will NOT be a Maytag or any other high tech piece of crap. Simple is better.......

Bought a washer and dryer from Lowes in June of 2016. Have had service on the dryer 3X and washer 1X since. Two person household that uses product a couple times a week. Dryer drum stops rotating / temp control fails / buzzer doesnt work / motor freezes up / washer makes loud banging sound at the end of the cycle every time....sounds like someone is hitting it with a hammer....Today I want a local serviceman to replace the motor but Maytag insists that I have one of their reps come out next Tuesday to examine the product and then go from there. I have been on the phone for 45 minutes trying to get them to pay me $128 for the failed motor that I will send them for inspection. They will not cooperate. They are hiding behind some BS policy. I want to inform you all in case you are contemplating a Maytag purchase. I will not purchase nor will I recommend Maytag to anyone.

I purchased a Maytag Bravos XL Top Loading Washer and matching dryer in 2013. I had a repairman out to install a new screen on the dryer because the lint was spilling over into the surrounding area. The new screen has been catching most of the lint, but I still have to vacuum the surrounding area after a few loads. Also, I have to turn the dryer on two (2) cycles in order to dry most of the clothes, and the machine makes a lot of noise. Those are minor problems compared to the washer. It constantly tears holes in my towels and wash clothes. I NEVER put in a full load because the water level is so low, and it does not clean the clothes. It takes a long time to go through cycles and it is EXTREMELY noisy.I called Maytag and they said that they never heard of the problem of creating holes in towels and wash clothes, and wanted to charge me over $100 to have a repairman come out. They also said that the repairman might not find anything wrong. I feel that the washing machine is very hard on the clothes - like the salesman at Lowes said It’s like beating the clothes against a rock. The washer and dryer are JUNK, and I would not recommend these to anyone! I would trash them, but they were very expensive and we cannot afford to buy new at this time.

We purchased the Maytag Neptune washer and dryer on May 2005. We purchased it for $2,000. We have had so many problems as we have replaced the drain pump 2 times because of objects getting stuck in it. We have also replaced the door switch, as well as flooding my laundry room floor several times.In 2006, we received a notice of recall. We responded to the recall and were supplied with a GFCI plug for our washer, as this was to prevent the control board from catching on fire. In September 2011, the control panel on the Neptune washer failed. I now have to purchase a new washer, as this is an expensive fix. With this poor workmanship and problems that we have encountered, I am very disappointed. This was a lot of money to spend on a washer, only to last 6 years.

I reviewed lots of reviews, and decided that the negative reviews ones were sour grapes or uninformed customers! WRONG! Do not buy this washer. I replaced a 16 year old Frontloader Bosch! Should have had the Bosch repaired, but wanted a topload for a change, new look etc. From day 2 the washer began to squeal during the early cycle and at the end as well. Maytag repair was out for an unrelated repair on another appliance. I told the tech about it and he suggested its brand new etc, give it time to settle in.Now 4 months in and another service call to tell me its nothing!! It squeals so loud I can not run it while in the next room. I have videoed it and sent it to the Maytag repair in Glenwood Springs, and he said I should load it only full enough to see the impeller at all times!!!! Forget a full load of work clothes or a pillow or blanket. Which is to be expected to be able to wash. He said I needed to spread the clothes out manually along the outer sides of the TUB only, prior to washing the clothes! not over the impeller. I am not kidding! This is a open tub, so the impeller is the little thing in the middle on the bottom. I advised him, I videoed the event and even with three socks in it for a test it still squeals like a (well you get the idea). Trying to get Maytag help, but nowhere. Matching dryer door hinge broke first week, it has been repaired. Not good quality at all for the top of line Maytag. Then Maytag Man must be busier these days, than of old.

I purchase this dryer not even a year ago. It is not performing right. I call customer support and they willing to try something to see the problem. I hope I don’t have to pay anything out my pocket.

My original Maytag washer lasted over 25 years (still using dryer purchased in 1977). But the Maytag model SAV 4655AWW I bought a few years ago is a piece of junk! Not long after it was out of warranty, it started making noise. Not overly loud, but noisy. Since then, though it makes such a loud noise, you can hear it 3 rooms away. It leaks water from the seals, shakes and vibrates all over the place (even when level). The rocking appears to be due to pathetic self-leveling legs they put on the back of the washer. I had to put a 2x4 on the back side of the washer to keep it stable. That took care of the rocking, but still noisy, leaking water and now it gets off balance when spinning and stops. It also wont start sometimes and you can smell it overheating. The transmission is now going out of it. This thing has been one issue after another. What is worse about it is I saw in another forum that this washer wasnt even made by Maytag. Supposedly Maytag bought? After the purchase, they just put their name on it. I bought a Maytag because of the dependability of their previous products, so Im thoroughly disappointed in their company and products. If I had wanted a washer built by some other company, I would have purchased it versus theirs. If you purchase a Maytag, you expect to get a product designed and built by them. Ill never buy another Maytag product and Ill thoroughly research the product Ill buy to replace this hunk of junk. My advice would be dont waste your money on Maytag.

I purchased the Bravos Washer and Dryer from an elderly couple who didnt have it more than 6 months. About a year went by and the washer started making a noise when the water extracted and finally flooded my laundry room. I found that a penny had gotten into the plastic housing that extracts the water. This has happened on 2 different occasions. I have replaced the extraction unit 2 times and it now cracked again. Then I started getting F1 error codes and having to restart as much as 6 times so it would start the cycle. This washer has been a royal pain. It is frustrating when you think you are getting a quality product and have nothing but problems. I previously had a Kenmore washer and dryer that lasted me 15 years and was still functioning when we sold the set after buying the Maytag Monster. We only ever replaced the heating element in the dryer once. That was it. I will not consider a Maytag again and possibly not another HE at all. Glad I did not buy them new!

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.

This washer is a piece of expensive junk. It was used sparingly (2 people using it) for 16 months when a repair service had to be called. The estimate to fix the machine ($980) exceeded the initial cost. It did not clean the clothes adequately when it was working. There was a powdery substance on the clothes when they were removed. The clothes were always bunched up and intertwined. Only the proper type and amount of soap was used. I cant recommend this washer to anyone. We were very disappointed since we have always purchased Maytag washers/dryers. Never again.

The machine started having issues within a week of purchase. The current issue is, when running the clean cycle, the washer becomes stuck in a mode where it is constantly adding and duping water down the drain. First time it happened, I started the clean cycle before going to bed. In the morning the machine was still in the clean cycle. Running water in the tub and pumping back out down the drain. The water heater ran all night, as the washer was filling and draining the tub at the same time. Each time we attempt run the clean cycle, the washer locks up in this mode.This is the only issue I have had. Many people complain about wrinkled clothes and I agree. I take each garment out the washer and shake it out before putting it in the dryer, this makes a huge difference. Just remember, this is not your mothers washer. It does a great job at cleaning the clothes and saves many gallons of water a month.

I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.

The problem with this dryer (MGD7230HW) is the sensors for drying time dont work. The dryer keeps going even when the contents are dry. Have to use manual timer to conserve energy. Not worth the cost.

I have been buying Maytag washer & dryers for 40 years. Have always been satisfied until now. The first 2 sets of washer & dryer were great. Very little ever went wrong. Now I have purchased another set approx. 3 years ago. As of today, I will be putting approx. $300.00 in repair to the washer. Repairman said it is a bad design. It is the second time for the same problem, which was repaired a year ago! I will not buy another Maytag product if they cannot be reliable. I should not have to pay $300.00 in repair for a 3 year old washing machine. I am very disappointed.

Purchased the Maytag Bravos washer from Home Depot in August of 2011. Today it caught on fire (Sept, 2014). Had problems with it from the start. Some of the issues include the washing machine constantly getting off balance even with small loads, not completely draining the water from clothes resulting in having to run additional spin and drain cycles, and a bad odor coming from the water that stays on the clothes (we even called a plumber thinking it was something with our plumbing). Well today was the best. I started a small load (one twin flat sheet and a pillow case) and about 10 minutes later I smelled a weird burning odor coming from the laundry room. When I opened the door to the room it was filled with smoke. The washer was the only appliance running, otherwise I would have assumed the dryer was the source of the smoke. When I opened the lid to the washer, smoke started pouring out from around the inside drum of the washer. It smelled like burned rubber and ash. Needless to say, I doubt this washer is worth repairing. We actually have had repairs on it previously (twice in the first year) and its just a piece of junk. Glad I was home when the washer caught on fire. I hate to think what would have happened if I had not been able to unplug it and it continued burning. Do Not Buy This Brand. Definitely do not run this washing machine unless you are home to monitor it. Maytag Bravos is a fire risk!!!

Maytag Washer Model#MVWC465HW2, just purchased it 1/30/2019, leaves white stains on dark colored clothes. I use liquid soap. I don’t use softener nor bleach. I use OxiClean on my whites and sheet softener in the dryer. Someone please out there help, I can’t return it, it’s past 30 days. I have extended warranty but they can’t help. It’s not broken. I hear a lot of bad reviews/complaints, but no answer if it’s been solved or how to solve it. Please someone help???

My husband and I purchased a Maytag Neptune washer and dryer set back in early 2005. It was our very first major appliance purchase together as a young couple. We were talked into going with the Neptunes as it was considered one of the high end models at the time, and it came with a 10-year manufacturers warranty, which by itself was a major selling point for us. We have now had our Neptunes for a full decade and I am happy to report that we have not had one single problem with either the washer or dryer the entire time we have owned them. In fact, they are still going strong to this day. However, as it has been 10 years, it is now time for us to upgrade. We have purchased all new kitchen appliances within the past year and we decided that its now time to upgrade our washer and dryer as well and go with a steam set. We will most likely end up selling our Neptunes since we will have no use for them once we get our new set. They have served us extremely well over the last 10 years and we wouldnt hesitate to buy Maytag appliances in the future.

I have always bought Maytag and never had a problem except with this new washer. Our clothes smell like dirty laundry and when done washing there is lint in the creases or folds of the clothes. I am using a product for cleaning the washer each month, but our clothes still have an odor. I do not like the way the washer works, it just moves back and forth slowly, but the clothes dont circulate enough.

We purchased a Neptune washer/dryer combination with pedestals a few years ago. The washer vibrates so violently that I had to block it between the dryer and wall to keep it from walking across the floor during the spin cycle. We had a technician come out, and he stated that the unit just needed to be balanced. The level I used showed the washer balanced in all 4 directions. Then he said I had to balance it with the machine running to stop the vibration. That didnt work either. I had previously installed vibration dampers and the technician told me that makes the vibration worse. When is someone going to file another class action lawsuit against Maytag, as there appears to be thousands of complaints for this same washer?

I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.

I have a front loader dryer, model number MAH5500BWW, serial number A9147862ec. All of a sudden, I found water on the floor and after opening up the front door, I see where around the part that sticks of on the inside of the door, there is a big piece of plastic that has broken off and cracked all the way across the bottom of the door and is missing. It is allowing the water to leak down the front of the bottom of the washer and onto the floor.

We bought a Maytag Neptune Washer and dryer package from Home Depot in 2004 and had nothing but problems ever since. Such things as washer had mold constantly. Also, clothes seemed to have a foul odor after washing. The dryer always seemed to have to be ran twice to get clothes dry.

Received new washer & dryer on Oct 2nd, 2015. The dryer has been acceptable, but the washer has been one problem after another. First of all the washer is so noisy beyond belief. The engineering is one dreadful design. At first attempted use, washer would not begin cycle. Sensor would say lock, unlock, lock, unlock for so long, I would cancel & begin again. It became such an annoyance that I placed start of cycle on a timer (it sat at sensor mode for 20 min.) then I restarted next time sat for 15 minutes without starting. After beginning from start position it would start OR NOT. First repairmen told me timer might be off a bit. As days passed with same issue, second repairmen arrived and found that door was off (not completely closing). Repairmen would place an order for new seal. Upon repairmen arriving for third time (new seal did not solve issue) he believes that lid is uneven, & he will order a new lid & return in a few days to repair. I must admit that service has been quick, but the issue is still a headache. I would NEVER recommend this model to anyone and would like for Maytag to replace washer with a different model. The noise is a factor that no one should have to endure. The grinding noise can be heard from three rooms away from laundry area with laundry room door closed! Im absolutely a very very unhappy customer.

We are a family of three. We purchased our Washer and Dryer New, November 2011 at Lowes, in Lindale TX. I am disabled. I have had several spine surgeries and getting ready for another. I was injured at work and it left me crippled. I do not receive any benefits from my County Employer. My wife is a schoolteacher. We live on a limited income after my accident. We purchased this set with utmost confidence, our last set was twenty years old. We updated due to water, electric, and the environment. Our Maytags we had were still usable, it was just time for their retirement. They were hand me downs washer and dryer set. Truly! I dont know how old they were. When our washer started having troubles, it was making a horrible noise. We called Hughes Appliance. Theyre an authorized Maytag Repair Service Warranty Center. They sent Mark out we used them before. He stated the motor was not loctited from the factory. It worked its way loose almost coming completely off. This cost me a $85 service call. Mark also stated that the Tub Bearings were going out because off this. He called Maytag Customer Service and Dealer Warranty Service, said they wouldnt pay for the repairs or even the Service call for their factorys snotty WorkmanShip. I tried calling myself and got absolutely nowhere. I was polite, courteous and nice and they still Said, Sorry, We Know its less than three years old but thats the way it is. Sorry Sir! Have Nice Day! Its going to cost $389 to replace the tub bearings in top load washer. The washer only cost about 750 less than three years ago. Its the most expensive clothes washer Ive ever owned. One thing! If they dont make things right, I promise I will never own a Maytag again! And when I am in a store and see someone looking at their product I will make a point to tell them my situation and about my Maytag Washer. One thing is certain I can make sure young customer dont buy the wrong appliances while I sit patiently in my wheelchair waiting on my wife. Thanks Maytag! Its not What You Did For Me! Its What I Can Do For You!

I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?

I bought a Maytag Bravo Series 300 washer and dryer for $2,000. The dryer is fine, so far, but the washer is dead. I have not received any answers from Maytag and the product is already outside of its warranty. I only had it for two years.

We purchased our Neptune washer and dryer combo MLG2000AWW from Circuit City in 1999 for $1900 also purchased the extended warranty. Here we are 15 years later and time to replace with new Samsung units. Besides having the main bearing replaced after 6 years in service, and having a sensor and a switch replaced on two separate occasions all covered by the warranty, our Neptune provided exceptional service throughout the 15 years. My understanding was that Maytag was bought out and run very poorly in the early 2000s as our unit was produced prior to that time... when Maytag was Maytag.

In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.

This machine doesnt wash your clothes. It leaves them dry & the agitator sucks too. I am so annoyed. I just bought them & had them delivered 7/27/15. It has only been a few days & NOT satisfied. Overpriced over $800 for it & its crap! Same with the Bravo dryer, it takes forever to dry. I wish I still had my old washer & dryer (had them for 7 years, NO problems). Very unsatisfied. DONT buy these, they are total CRAP!

I tried to open the door to put clothes in the dryer and got severely shocked by 220 volts. The dryer is only a couple of weeks old. The power cord wasnt crimped and it fell out of the diggings and electrified the entire dryer. I guess we were lucky it didnt burn our house down. I took pictures then I fixed it myself.

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer seems to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. Its going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

Bought a new Bravo washer and gas dryer; Dryer model mgdb980bg. Bought it September 2013. I have had nothing but problems. The dryer would run for 10 minutes then shut off saying check lint trap. Then once it started going again, it close were even damp. It wouldnt sense so it wouldnt start. Finally it got to the point where I couldnt get my dryer working so I phone repair place. The guy came out and set the temperature. Gauges or sensors were off by over 20 degrees as well our entire starter motor was shot. That was over a month ago and we are still waiting for a part that is apparently back ordered. I call today and they said its a faulty dryer and it could take anywhere from a week to two months to get the part. I am requesting a new dryer.

I purchased a Bravo washer and dryer set about a 2 1/2 years ago and had problems from the start. The dryer control panel went out the first day. No problem, they replace the panel. The washer is a different story. The agitator went out next and the wait time to repair it - 3 WEEKS. The agitator went out again for the second time and the tech stated that it had to be replace. Wait for it. Waiting time - 1 month including parts. To make this story short the agitator will go out every 4 months and the tech stated once its been replace it will work like a new washer. Wait for it. The agitator has been going out ever since and the wait time average 3 WEEKS. Wait for it. This Maytag is trash.

I bought Maytag Bravo washer and dryer set in Nov 2012. Washer door lock broke shortly after 1 yr and now the gearbox has broken. DO NOT BUY MAYTAG BRAVO WASHER. The cost to fix is more than the value. Before the gearbox death the sound it made while spinning was so loud you could not hear the TV or have a conversation in the west end of the house. Visitors were stunned at the noise it made. I called Maytag warranty and explained I am having the same issues as everyone else, what are you going to do? The answer was nothing. Please read the other reviews, same issues. It never cleaned clothes anyway, bad design, bad company and bad corporate values. Model number MVWX700XLE.

Our washer/dryer combination (2005 Maytag Neptune MLE2000AZW) has given us nothing but problems. The main problem is the stink from the washer. The unit is no longer usable and we are searching for a top loading unit to fit in the space. I am so angry - how did this piece of junk ever pass Maytags quality control?

I purchased the Bravos washer and dryer suite. Since I was a small child I had heard my parents and others alike say that Maytag always had superior products as this is the reason when I was fortunate enough to purchase a new set I chose a Maytag brand. We that was the past and the present products et washers /dryers as the worst ever. I have had my set less than 2 years and today had to go out and buy a used one again. I have had nothing but trouble with these 2 and will never buy their brand of anything again. From the amount of poor reviews it appears I am not alone. I tried several times to no avail to have someone from the company contact me as I was put on hold too many times!

I bought the Maytag Bravo XL MVWB725W washing machine and dryer pair in August of 2015. 2 months after I bought the pair the thermostat went out on the dryer. It was under warranty so it was fixed and no problems after that. In July of 2016 I have my first stainless steel hose break at the fitting because of corrosion flooding my laundry room. I thought it was a fluke so I put another one. The next hose started to corrode in September 2016. We thought there was some weird chemical reaction going on between the hose and the filter on the back of the machine. So we changed to rubber hoses in September. Since then we have gone through 6 sets of rubber hoses. We have had the water company out, they say our water is fine. A plumber out, our new water heater is fine as is our plumbing. An electrician, who changed an outlet and put a grounding wire on our house water line. And an appliance repair man, he found the problem so he called Whirlpool who makes Maytag. There is corrosion on the water temp control. However nobody has EVER seen this problem and doesnt know how to fix it. Not even Whirlpool. And Whirlpool says its my house. Im at a dead end with a washer that is constantly going through hoses. It really doesnt wash clothes very well either unless you put a lot of stain remover on the clothing before and wash it in hot water. And yes it is noisy. Dont buy this product.

I bought a every expensive Maytag Neptune (washer and dryer one unit) and it is now sitting in the carport. The washer broke and I had to have service people come to my house continuously. Over a period of 6 months I had to pay for 3 motor control boards plus service calls. Thats when I had I moved to the carport. In 2012 I bought a Whirlpool Duet washer and dryer so I would be able to stack them. I had to put them at Sears because I had to use layaway. I paid for them over 12 weeks and had to use a laundromat during that time. Last week I got a F01 E02 error code which means replace motor control board. These boards cost over $300 each not counting the cost to install it.I did talk to Sears since the washer was only bought 4 years ago. They were nice to me but could do anything for me. Truly sad when a washer only lasts 4 years for the amount of money I had to pay to purchase it. I dont know what I going to do now since I am now retired but I WILL NEVER BUY A WHIRLPOOL OR MAYTAG AGAIN.

Our Maytag Elite Series dryer is not under warranty but we have had nothing but issues with this dryer since we have had it. However, now I have holes in the heat intake at the back of the drum. This is so very dangerous and could cause a fire. I am certain this is a manufacturing flaw. How on earth does the inside of a dryer have parts that will not hold up to heat? At any rate, I want it fixed. The only way to fix it is to replace the drum. This has to be a flaw in design or manufacturing and this particular model should be recalled.

Bought this washer and dryer 3 1/2 years ago mainly because of Maytag name and reputation. They were very expensive to purchase. The washer is a piece of junk 3 1/2 years old used for my wife and I and leaks oil all over the floor. Called repair man to come and look at it, wasnt here 5 minutes said transmission is shot. Cost over $400 to have it repaired. We are junking it and that will be the last Maytag product I ever own.

I bought this washer and dryer (Bravos MCT MA655LDY) after receiving several notices from Hydro that I was consuming more electricity than my neighbours! It was delivered March 31, 2018. On July 5th 2018 I tried to use the washer. It lasted exactly 3 months! I called The Brick who sent a technician out, he said the control had gone. Not sure what that is, but 3 months? This is absurd. I would like them to replace this washer.

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

Dryer needed to be serviced within 2 months. Drum seal fell out. Service was no questions asked. Fixed promptly. Washer works fabulous. Gets clothes clean. Surprisingly quiet. You do need to keep up to the sensors on the dryer. Must be wiped with rubbing alcohol to keep performance.

7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.

My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.

I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.

I own an iron in case a guest needs to use it but I seriously havent ironed in over 20 years. I moved into a home in November and the appliances stayed with the home. I am systematically destroying my clothes that I always washed and dried but NEVER IRONED. They come out of the Maytag washer already wrinkled. I try to unwrinkle them in the dryer. I took 2 items to the dry cleaners to see if they could steam them but no results yet. What gives Maytag???

I purchased Maytag Centennial Commercial washer and dryer eleven years ago. Both are still going strong. It has been a great purchase. Only issue is a couple of stains have appeared on outside of appliances.

Have owned Maytags (washer and dryers) for 40 years. I bought a Bravos top load washer and matching dryer because we gave our old set to a daughter leaving for college. That was less than four years ago! We bought this because it conserved water and there would only be my husband and myself home. So laundry needs would be minimal. The washer quit draining and starting making a terrible noise several days ago. Immediately called repair service - I knew from the onset this was going to be a big problem because when I told them the model, they responded - uh oh! Two days later service man comes to assess repair and lifts machine up and tells me bad seal has leaked to gear box and ruined it. Soooo for a machine that is less than 4 years old, I will have to pay $280 for part, $79 for service call, $60 for labor and $35 to have them pick it up and redeliver (because the repair is too big to be made in my home). $454 for a machine that gets minimal use!!!! I can add another $100 plus and buy a brand new machine. Why should I have to??? In doing some research, I found out this is a common issue with this model and Maytag has paid for the repair of other washers because it is a common problem. Even the serviceman said that and recommended I get a hold of Maytag. Their response - sorry mam you dont gave an extended warranty. (NOW I HAVE A LEMON!) Guess my next step is to write a letter to Maytag Corporate Office. I will keep going up the ladder until they address this flawed machine problem! One thing is for certain - I will never ever buy another Maytag product of any kind or will I ever recommend it. They are just not reliable. Guess, nowadays they are considered throw away products - keep them a few years and throw them away because its not worth your money and effort to repair them :-(

Last week I noticed that my freezer motor had a build up of frost. I melted it with a hair dryer. 2 days later there was a layer of frozen water on the bottom of my freezer as well as a layer of water on the first shelf in the fridge area. There is no way to access the drainage tube. I thought that the coils needed to be cleaned. That was not successful either since the coils run horizontal and only the front section can be vacuumed. Today, again the freezer motor area is frosted and layer of ice on bottom and the motor is making a terrible noise. How disappointing for a less than 2 year old fridge.

First we bought the washer and not even a month after it was ruined. In the span of the year that weve had it, it has broken down about three times. Then we bought the matching dryer in August and by the beginning of December it has broken down. Called customer service and they are not coming until January 18. Have me waiting over a month to fix it. Worst brand ever and even worse customer service. Never again will I buy anything from this brand.

We bought new appliances when we moved to our new house last June (2016). Sears recommended the Maytag 600S pair (HE washer and dryer). We have contacted Sears numerous time to have service people out because many times (75%) the washer does not fill with enough water to wet all the clothes and there is a layer of dry clothes at the top when the wash cycle ends.I do not believe that dry clothes get clean because they are near wet clothes in the washer. But Sears insists this is by design. Some service people tell us that the top loading HE washer will be gone soon because of the complaints but we have to struggle on. Sears seems to hope we just get tired and stop calling as their Customer Service policy. I have to dump 1-2 buckets of water into almost every wash that we do. As a side note, the 600S series has a slanted top rather than the traditional flat top. It looks cute but things fall/roll off of it. It would be nice to put things on top of the washer or dryer while doing the laundry but they roll/slide/fall off. The design is not so cute anymore. Actually, really a stupid idea.

Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.

My washer has always had an odor, and I clean the gasket. It gets mold on the gasket and smells horrible! Now for my dryer, it has 3 baffles inside that helps turn and fluff the clothes, and 2 of mine have broke off. And that results in clothes that look like they have been in the dryer for weeks. And I take them out as soon as they are done drying.

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(

This machine was in best machines of 2019/2020. It has many features. Ive had one day and have multiple concerns, I will be returning the machine. The dryer isnt great either. Had multiple loads not dry. On the washer, there is no interior light so you cant actually see items in washer to judge soap etc. Has a soap disp that is supposed to hold multiple loads, says 8. Ive washed over 8 and the out of soap alert hasnt come on as youd expect, but when I check the dispenser is full of water so who knows! Cant see inside so I have so way of knowing if there is soap that is still going in, should I add more or what? The alert bell is too quiet, cant hear outside of the laundry room. Multiple loads have not spun out well, leaving standing water and clothes too wet for dryer. Ive had to run a drain/spin cycle to get clothes spun out. It is supposed to connect to wifi but that hasnt been successful, plus, not everyone keeps a phone on them 24/4! Need a louder alert. I washed a sm item that threw it off balance. My LG washed a small floor mat with no issues. I do a significant amt of research before a LG purchase and I feel I was lead astray. I am not happy with this washer or dryer. I wanted to buy American made but this is not up to the standard I expected from Maytag.

We have had our washer and dryer almost 18 years and just recently spent less than $280 to get the washer going again. The dryer we haven’t had serviced yet. Great quality. So worth it. Our Maytag appliances are used frequently and keep giving out the best performance.

I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.

Both my washer and dryer are Maytag. Dryer element shorted out but was still under warranty so was fixed. Washer is very loud and now makes a rattling sound. Every so often it will hang in the middle of a cycle and the lid wont open until I unplug it.

This Maytag is about 7 years old now, at least, and is still running strong. The one thing I do miss, though, is the lint collector basket that used to be on GE washers Ive had in the past. Kleenexes have a sneaky way to getting into the laundry and picking out the remnants is a royal pain! The lint basket on the GE would save me that task.

This machine may save water but I spend more time and money getting out the severe wrinkles it creates. I use my dryer and iron much more than with my previous washer. I never thought a new washer would make wash day more difficult.

We purchased a washer and dryer, spent in the neighborhood of 1000.00 hard earned $$... extended warranty, the whole enchilada. Maytag. dependable, lonely repair man, ha.. that is just so much stuff. Well anyway it was a Centennial set. What junk. Never really worked that well to begin with. I trashed them both after exhausting all avenues to make it right. Well I got the hair to report the mess to consumer affairs and see if they are what they claim to be. This is more of a warning to all consumers.The stuff you consume today isnt worth the money you pay for it. The money isnt worth the time you spent to earn it. I am gonna try to find a old washer and rebuild it, and a dryer as well. Or just use solar. Best to keep the old stuff repaired and running. I dont know how many people I have spoken to about this problem. Our infrastructure is crumbling. A consumer based economy. Only there is not anyone to service the products we consume... pitiful. I guess my wife will be out back with a tub and washboard before it is all said and done... she will not like it, I guarantee that. I could not even begin to repair the washer. It was a computer operated board that did not work correctly from the beginning. The dude came out from the repair shop and fixed it while still under warranty. It died a slow painful death shortly after that. I disassembled it with a screwdriver and now have potatoes growing in the tub.The dryer has not met the same fate yet. It just sits there, anticipating the moment when I remove it and dissect it with a Sawzall. And I guarantee that day is coming. Do not buy anything from Maytag or its subsidiaries, think long term. We have become a bic lighter economy. I have been on the forefront of that movement. I did not realize it at the time. I do now. and for that I am sorry. I always expect something to work when I need it and if it doesnt, I try to repair it. Cannot fix this stuff now. The support we used to take for granted has been outsourced as well as the production of the product. Bob Dylan said it best in the song union sundown... Thank you and e pluribus unum.

It’s the worst washer I have ever encountered! I never have clothes that smell clean. The water seems to never completely spin out, the spin cycle is terrible!!! My whole house shakes when it’s spinning and the noise coming from it is so loud. The time on it is never correct; it will say there is 9 minutes left and then just go to 1 and quit! My clothes have never looked clean with this machine. And yes, I use very good detergents and everything else to try to help with no luck! The dryer just takes forever to dry anything. Needless to say, I will NEVER purchase another Maytag again!

We purchased our home in late 2010 and was excited about our HE front-load washer (and dryer). Immediately, we noticed mold on the rubber boot, and the smell was horrible. We ran the washer with Affresh several times and left the door to open when not in use, and that seemed to help. Then most recently, the washers been shutting off mid-cycle through normal wash setting. I used to pound the washer out of frustration, and that seemed to get the machine working, but now it doesnt work at all. We had a repairman come out, and he charged us $94 to basically remove debris from the drain hose, and he told us that if the washer fails again, wed be looking at an expensive repair cost pertaining to the central control unit. We had a second repairman come out and replace the central control unit. It worked while he was here, but now its messing up again, shutting down mid-cycle. I have to unplug the washer for hours, replug, put it on rapid wash cycle (and hope it doesnt fail), and if it fails, then unplug, wait, put it on spin cycle... Its aggravating, and were looking at $300 to $400 in repair costs. Our repair man says front loaders are a nightmare (and he still has his non-HE washer from the 80s, and its still working). Our washer is Maytag Epic Z, model number MHWZ600TE00. Avoid front loaders, and definitely Maytag or Whirlpool front loaders. Well need to shop around for a new washer, an old-fashioned top loader this time.

Hi we bought Maytag washer & dryer from Lowes last year. Since then it burned every single fabric silk to cotton, tops, pants and sheets to comforters even on delicate setting, costed me thousands of dollars. We are totally wasted our time and money by buying this product. I would never recommend to anyone. It’s disappointing and pathetic to see how they even pass the quality testing before they release to the consumers. All my brand new clothes and comforters one wash and they are ???? burned. Not even one star worth my time. I cant wait to get it replaced ASAP. I have pics to provide. Totally dissatisfied with this dryer. Washing machine is two star only compared to other brands.

We had 10 year old Kenmore units in the past that were much better and worked faster at both cleaning and drying. We prefer a washer with a agitator and top load. The dryer is preferred to be gas. Both the Maytag washer and dryer we have need constant repairs. Washer for control panel repairs, and dryer for false heat sensing problems. Now they say not to use dryer anti-wrinkle sheets. The washer needs less sheets put in at a time to rinse better. It is a agitator less model.

The washer does not wash good on the initial wash. I have to wash my clothing twice. Cost and time consuming. The washer is “HE” and the water level is never enough. My clothes be saturated with dirt/lint scum and I never overload my washer. HELP!!!

The last Maytag washer was great, the dryer not so much, but I was able to repair it. This Bravos is sorry. 4 years old and the tube goes bad is not what you would expect from Maytag. Consequences, no more Maytag or GE for that matter, that dont leave many brands to choose from.

Things that I have read that are true: Rips clothes/towels/sheets. No real problems with motherboard like some have stated. Bought Maytag Bravos Washer/Dryer in 2009. No real problems with the dryer, HOWEVER, may with the Washer. Had the pump go out in 2/2010 to the tune of $199.20 due to a small object in the pump. The repairman said it would just take a very inexpensive part from Maytag to prevent this. In 6/2012 washer not draining, clogged pump. All right, new to HE Washers, so told to use less detergent than detergent manufacturer recommends. $79.13 to fix clogged drain. Even though being careful with items in pockets, loose buttons, etc. AGAIN had pump go in 1/13, $214.22 (same problem cheaper in 2010, repair inflation). Wed noticed it was loud on the spin cycle (like a rocket going off) and were told at that visit the bearings would need to be replaced, and quoted approximately $280 to repair those. Havent fixed, waiting for something else to go wrong and then decide what to do with it. So in 4 years paying almost the purchase price of the unit (if I fixed bearings also). Crazy. If you bought a house and had to pay 4/5 of the house to repair it in that short of a time, no one would own a house!!!

Maytag and Home Depot do not back their products or assist customers. While repair my fathers home in Grand Junction Colorado, Home Depot workman grabbed the 30 year old washer and dryer by the controls and promptly destroyed the machines. No - Home Depot didnt do anything despite complaints. I bought a brand new Maytag Washer and Dryer for the Grand Junction, Colorado home. The famous Maytags that are called dependable only lasted 3 months. When I went to complain at the Grand Junction Home Depot - the manager - Cheryl - called me a lair when I said I left phone messages for her. Cheryl seems to represent the best of Home Depot when she doesnt assist customers - is nasty and calls them liars when they say they left phone messages for her. No - Home Depot would not back their selling Maytag, and worse, they wont assist you in finding how to contact Maytag. Cheryls response was - Contact Maytag. Good bye. I was not given a contact or phone number - nothing. I spent over $32,000 at Home Depot fixing up my fathers home and rentals and this is how Home Depot treats customers. Worse I have a worthless Maytag that ceased working after just 3 months. Yes - you may contact me, yes - you may use my name and yes - I will blog on the internet the nastiness of Home Depot in Grand Junction, and the poor quality and poor customer service with Maytag.

Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

I bought a Maytag Centennial Top Loading washer 2-1/2 years ago. Its worked very well, but has started to roar so loud on high-speed spin that you have to leave that side of the house to be heard. The factory technician determined that it had a bad gearbox and that it wasnt anything I had done that caused it. He told me it was going to cost more for parts & labor than the machine was worth. I called Maytag and was told they wouldnt help me because it was after the one-year warranty. When I asked for a supervisor, he offered to pay for the parts, but not the service. Thats kind of like Chevy offering to pay for the defective engine part, but not the installation. I have never bought a major appliance (or even a hair dryer) where I thought 3 years was a reasonable life expectancy. Lifelong Maytag Customer has left the building.

Our new Maytag Bravos XL machine quit just 43 days after being purchased. Purchased from Lowes, but since it was past 30 days since purchase date, Lowes could not do anything to help. Lowes directed us to an appliance repair service that they use. We had to wait another 3 days for repairman to come out to look at the machine... only to find out that a drain pump would need to be replaced, along w/ the diagnostics board since it was not working either. Parts would be ordered & were expected to arrive 3-4 days later. It has been a week later & the parts still have not been shipped out by Whirlpool. We are now on almost 2.5 weeks w/o a washing machine. I usually research & read customer reviews before making a major purchase. However, we had to quickly get another washing machine & dryer, so felt like Maytag was a SAFE choice since I had Maytag several years back. (That Maytag was your basic washing machine w/o the bells & whistles before machines had bells & whistles.) Will I purchase another Maytag again after this occurrence? Probably not. In fact, I am so aggravated & frustrated at this point, that I would love to just throw the machine out in the middle of the street!

We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.