Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!

We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasnt hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.

I purchased a brand new MHWE450WW01 Washer and MGDE500VW2 Dryer in February. The dryer takes forever to dry something; seriously, 3 hours for jeans! The washer sounded more like a jet engine taking off. I called Brothers Main, they sent a service person who identified right away that it was a known problem and he had over 6 repairs already, but be prepared to wait up to 3 months for the replacement parts. This is ridiculous. The service center, you can never get through to them and when you do, they dont seem to care. I had a 10-year old washer that made less noise than this brand new one that I spent $1800 for.

I have had my washer and dryer for more than 5 years. As normal, over time, stuff wears out and parts need to be replaced. The manual doesnt list part numbers that are needed. The website doesnt pull up part numbers when you type in the model number. After paying for overnight shipping that isnt guaranteed (and was more than the part itself), it didnt show up until a couple of days later and it was the wrong part. I would have to pay for shipping costs of the return, now tripling the cost of the actual part. Calls to customer service were not at all helpful as all they could say was that I would have to pay for the return shipping and they were sorry there was nothing they could do. I wont be purchasing anything from Maytag ever again.

Does not rinse clothes or dispense adequate water. This is the worst washing machine I have ever owned. Dark clothes come out of washer with white dust/soap residue on them. Clothes often come out of washer dry - never touched by water in the wash cycle. The spin cycle knots the clothes into a heap. As for the dryer, pulling out the lint filter leaves lint particles all over the top of the dryer. Poor design.

Maytag washer, top loader, Bravo series: We purchased Maytag washer and dryer 4 years ago. Last week, the washer started sounding like a 747 was landing in our laundry room. Maytag sent a service representative and informed us that the bearings were faulty and it would cost at least $800 to fix. It is appalling that a 4 year old appliance should fail like this. We will buy a different make and we will never buy any Maytag appliance again. This is such poor quality and worse service. Maytag would only offer a 30-40% off a washer, but only if we bought it directly from them. We can get a better offer from any local store. They also said we could get a discount on the part we need, but not the service. Do not, I repeat, do not buy Maytag anything. You will regret the purchase.

I bought a washer and dryer a few months ago from Home Depot Maytag. My clothes do not come out wrinkle-free. They are very wrinkled, to the point where I have to iron the perma press. The dryer I just got rid of was 30 years old, and always got the wrinkles out of the clothes. So I am very disappointed in the way yours works. I dont know what you can do, but this is not good. Thank you.

Five years ago made a major investment on new techno with this washer/dryer. This is an updated review. Since the beginning the washer causes awful water hammer. Tried using arrestors, they dont work. Clothes are stretched out. You need to bundle each piece of laundry! The wash takes forever. Top loader has lid lock, very inconvenient - Dryer is OK but needs extra drying time. Would not buy this washer...

We bought our Maytag Bravos washer and dryer 3 years ago. We bought the set from E-Z RENTALS in Crossville, TN. We paid on the set for 2 years. You can only imagine how much we paid. Two weeks after the payoff, the washing machine started acting up. We were led to believe that the set had a 10-year warranty on them. They made sure that we saw the 8-10 sticker on the front of the machine. E-Z Rentals said that we had to pay extra for the warranty. They hung us out to dry. I could have bought a nice car for what we paid for this washing machine. Now its torn up again. This will make the 3rd time that we have had to call a repairman. We are ready to take the washing machine to the dump and buy a Whirlpool. The man at E-Z Rentals said that on average, the Bravos machine lasts for 3 to 4 years. After that, its cheaper to buy a new one. Does anyone know if, in fact, these machines come with any type of warranty? We truly do not have a clue. We would be grateful for any information on the washing machine. This has been a hurtful experience. I feel that we were taken advantage of.

We owned Whirlpool front load prior to the Maytag set we now own. Our Whirlpool was the better one. Shorter wash cycle, better cleaning & never had a problem with the seal. Maytag dryer doesnt signal properly when laundry is dry. You have to go multiple times. I wont purchase another Maytag set. We owned a Maytag top loader set and they worked like they should have.

I have not found one feature that impresses me. Clothes do not always get clean (folds of debris). They do not spin dry enough. The cycle choices are ridiculously complicated. You cant add any clothes once the load has started. You have to wash the machine on a regular basis at about $3 per month. To get more water in the machine, you have to elect the Bulky cycle. Small amounts of bleach is so concentrated that clothing elastic is deteriorating and small holes may appear.The clothing most often comes out of the machine like twisted up tangled donuts. The cycles take about an hour and no longer match up to the dryer time - more trips up and down per load. The cycle guide is way too complicated - Normal Heavy, Heavy Duty Regular - whats the difference? Two service calls tell me there is nothing wrong with the machine - get used to it. I would much prefer the old agitator machine.

Bought a Maytag front load washer and dryer, it rattled and shook from day 1, they have come out 3 times in 1 month to fix that, now it wont even spin. This will be the 4th day of work I have had to miss, and all they say is, We have to send someone out to repair. Sorry. Do not purchase their products!! They dont care.

I waited my entire life to age 47 to purchase a brand new matching Maytag washer and dryer. I was thrilled. That was August of 2012. 3 years and two months later, the $800 dryer (MEDE201YW) loses the entire control panel and Maytag refuses to offer any assistance. I deliberately purchase Maytag with its stellar reputation, an American based company only to be more disappointed in the product and the company than in any other appliance Ive ever purchased.

We purchased a Neptune washer/dryer combination with pedestals a few years ago. The washer vibrates so violently that I had to block it between the dryer and wall to keep it from walking across the floor during the spin cycle. We had a technician come out, and he stated that the unit just needed to be balanced. The level I used showed the washer balanced in all 4 directions. Then he said I had to balance it with the machine running to stop the vibration. That didnt work either. I had previously installed vibration dampers and the technician told me that makes the vibration worse. When is someone going to file another class action lawsuit against Maytag, as there appears to be thousands of complaints for this same washer?

I bought a new top loader Maytag washer and dryer on 1/1/16. My first experience with the washer was as many in has stated - It Doesnt Clean, the clothes, also I have trouble with the fact that is there is a string loose, it become worst. Why did they improve a product that did not need improving. They just made it worst. It is totally **. Im stuck with it as I cannot afford another washer. The dryer work fine.

Bought my Maytag washer and dryer as a set in Feb 2011...like many, I did not get the extended warranty, as I thought this was a great brand. Ive had nothing but problems with both. The dryer takes two rounds to dry, the lint filter is wet and rusted. The belt has popped off and needed to be put back on..The washer does not clean very well. Ive replaced the shift actuator because it was not spinning, now it sounds like a turbo jet taking off. And as of a week ago, my washer started leaking underneath. Paid a tech to come look at it and said my motor was done and Im better off buying a new washer and even recommended that I do Not buy Maytag! So I googled Maytag Bravos and seen all the poor reviews and realized I wasnt the only one! My set is 3 years old and its ridiculous that Ive had these issues, as so many has. Extremely disappointed of this brand and I too, will not be buying Maytag ever again!!

Well I have the washer and dryer. I love the dryer, it is excellent! Now on to the washer. It tries to save water so I guess people in California would love it. I have a laundry room in the basement and one up on the top floor with the Bravos in it. I only do the clothes that are not dirty but a little smelly in the Bravos. Any clothes that are dirty I do in my 20 year old machine in the basement. Do not purchase this machine if you are under 56 because you will need a step stool. Everything I wash I do on the longest cycle because the other cycles do not get all the clothes wet. Think about what I just said. The machine does not get all the clothes wet. Do not purchase this machine. I really cannot call it a washing machine, but they look real pretty in the laundry room.

Purchased a pair washer/dryer Maytag Bravo XL module from Home Depot, Brentwood, CA #1076 branch. The first day I received my machines, the dryer had a defect. I called them within 24 hours to report the issue and requesting a return. Home Depot wont take it back; they said I have to go though the factory warranty to fix any problems. Its like buying a car, once you drive it off the lot its yours they said. 3 weeks after the washer started making noise. Home Depot kept delaying my claim for more than six month so I couldnt dispute the charges with the credit card company and avoid the California lemon law. I consider this a loss of money and time. Worst appliance purchase experience ever.

I am in my 24th year of using my Maytag washer and dryer. The set was purchased in 1996, so it has been well worth the money. At this time, it does not spin out as well as it used to, but I just fluff the load and spin it again and then it is ready for the dryer. I have been very pleased with the set and have never had to have a repairman work on them. Cant ask for more than that!

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

The Maytag Bravos XL Gas Dryer I purchased less than a year ago has stopped working three times. The dryer stops producing heat. I am now about to call Maytag repair again and waste time and energy setting up a warranty service call. I spent a lot of money in order to go to the Laundromat on a Sunday. Do not purchase this dryer if you would like to be able to dry clothes at home with any type of consistency or confidence. Arrrggg!

We purchased the washer and dryer set from Lowes about 5 years ago, and purchased the extended warranty fortunately for us. We had good luck with the washer for about 6 months, then we had to call problem service out because the washer filled with water but wouldnt do anything else. It took several days for the service people to come out and when they did, they had to order parts to do the repair, so we did not have a washer for a few days or a week. They got the washer fixed and everything was good for a few months, then our dryer quit working. We were told that the tub of the dryer had come off, so they had to order another one. So we were again without a dryer. Once they got the parts in the repair company that was sent out to fix our dryer, did not fix the dryer correctly so we had to call Lowes repair service to send someone out again. We have owned this set for over 4 years and once again our dyer has gone out. During all of this time, I and my Brother had to leave our job in order to be home and meet the maintenance people to fix both washer and dryer. I would not recommend this set to anyone, this is one of the worst sets that I have owned. I thought Maytag was a brand that you never had problems with, but we have had nothing but problems with this set.

We bought a new top of the line Maytag MGD7000XW dryer about 2 years ago. It worked great for about 6 months, thing started acting funny. All of the front console lights stay on all of the time and it ONLY dries on high heat now. This all happened after the warranty period. So fine, I was going to buy a new complete front console (CONSOLE Part Number: W10388467 $300.) as the online repairman suggested. Guess what, Maytag no longer offers the part to fix my dryer. So now I have a 2 year old top of the line P.O.S. MAYTAG dryer that cant be fixed. I will never buy from this company again (Maytag).

We bought a pair of Maytag Bravo MCT washer and dryer on May 30, 2011. On April 30th our dryer would not turn on. We called the Maytag service where we bought our machine, and were told it was a fried motherboard and would cost approx $600 parts plus labour. For a machine to last less than three years is very unreasonable. Maytag used to have such a good name. That is why we originally went for this brand. We were told by the service tech, that if we opted to buy a new replacement machine they would waive the service call charge. Is this how Maytag keeps selling units?? We bought the higher end units thinking that they would last 10+ years but now it seems Maytag has designed their machines that are disposable. Tisk tisk Maytag. No wonder your service men are lonely... Your sales staff are too busy reselling to loyal customers. Well, you have lost customer with us. We are going to Sears to buy a new dryer made by GE and will sell our Maytag washer on Craigslist and replace it with the matching washer from GE.

My washer is new, out of warranty, and about 2 and a half years old. All of a sudden, with no warning or previous issues, the computer board in the washing machine malfunctioned which caused a humming noise, it would not cycle into the next wash phase, the time would go up instead of down, I could not change cycles, and when I would push the power button there would be a delay of power coming on. I unplugged and called my local appliance repair and he said he sees problems with this model regularly, although not always the same issues.Before purchasing I scoured the internet for reviews on different units to make sure I didnt get a lemon. I think Maytag saw the error of their ways quickly and stopped making these before people caught on. This model is no longer being made. I like matching units, so it meant either shell out $500 for replacing the board, or replacing both the washer and the dryer that still works, which would be about $1200 or more for a new set. I chose the least expensive route for now. Not that it matters where I bought mine, but Home Depot and it was on clearance so it was a good price. I have now made up for that difference in repairs.

Bought new washer and dryer from Home Depot. The worst washer and dryer I ever bought. Own 11 house all have washer and dryers. Bought Maytag on brand reputation. Washer does not rinse close at all. They come out full of lint and soap. It rips sheets up. Takes like 70-90 minutes to wash and close have to be washed over cause they dont rinse out. Dryer takes (2) runs to dry. Depot said they couldnt take them back. $300 Roper washer and dryer work much better than these units I paid like $1100.00 for. Maytag reputation is **. I have Amana front loads in another house that wash in 29 minutes and they come out perfect. Amana dryer works great also. DONT BUY MAYTAG ON THEIR ** REPUTATION AND CONSUMER SERVICE WONT DO ANYTHING!!! I would add the receipt but it just a waste of time.

We bought our new Maytag top loading washer and matching dryer about 2 years ago. I am a busy woman so I havent had the time to write a review, but today being my day off, once again I find myself frustrated and disappointed with this set. The washing machine has a huge capacity, which was a huge selling point for me, however, if I put more than a small load in, the clothes come out still dirty, stinky and even have dry spots on them where they werent even in contact with the water. Even on deep fill it cleans the clothes inadequately, but at least they get wet. The dryer leaves the clothing rough and wrinkled unless I use the delicate setting, which I do for all cloths, and I use fabric softener liquid and a dryer sheet.I had a front load washer and dryer before, and my clothes came out clean and beautifully soft, but I replaced them because of the musty smell problem from the washer. I wish I would have kept them and figured it out. This set is the worst and I spent so much money on them. It takes so long to wash a load of laundry, and there is no way to interrupt a cycle without it draining and starting over completely. I have tons of laundry to do and I started 2 hours ago and the first load is still going. Geesh!!! Dont buy a Maytag. I paid for the extended warranty, but they are not broken. They have sucked from the very beginning.

I own an iron in case a guest needs to use it but I seriously havent ironed in over 20 years. I moved into a home in November and the appliances stayed with the home. I am systematically destroying my clothes that I always washed and dried but NEVER IRONED. They come out of the Maytag washer already wrinkled. I try to unwrinkle them in the dryer. I took 2 items to the dry cleaners to see if they could steam them but no results yet. What gives Maytag???

I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for this dryer which I thought was going to last for quite awhile. It stopped working in January of 2016. (2 years old). I had a repairman come out and he said the motor had burned out and he wanted 300.00 to fix it. I called Lowes and asked if I should expect the motor to burn out in 2 years; they said of course not - call Maytag. That proved to be a complete waste of time. They would do nothing. They simply said that there was not a recall on that machine and they were not technicians. However they would be glad to send someone for 125.00 dollars to look at it, then the parts and labor would be more. I have never had a dryer burn out in 2 years - not even when I was raising children and using a dryer daily. This Maytag clothes dryer isnt even used every week and when it is used, there are a few small loads. I am appalled and disappointed in Maytag and the poor quality of this appliance as well as their horrible customer service.

I purchased a matching set of Maytag Neptune washer and dryer about 6 years ago and the washer is junk! It sounds like a jet is landing in the laundry room. The repair man said it is not worth fixing - bad bearing. I am not happy!

The washer is making loud noises. I had a repairman out and he said the transmission was shot. This washer is only 7.5 years old and the set I had before lasted 19 years. It also was a Maytag. My mother, sisters and aunts have always stood by Maytags and I am disappointed that this washer being 7.5 years old is shot. The dryer to the set is working great!

First of all, I had a Maytag for many years and could not have been happier. When it came time to replace, I did not even consider other brands. I have had my dryer for less than a month and the interior already looks dirty. I contacted Home Depot where I purchased it and reported the problem I was having and would like to return this model and purchase a higher end model assuming that it would not have the same problems. Home Depot said all appliances are special orders and can not be returned. I could contact Maytag and have someone come out and look at it for no charge. I contacted Maytag and they told me that they could have someone come out but if they decided it was just cosmetic, there would be nothing that could be done and I would be charged. I said, I am telling you it is cosmetic! Why would I pay someone to tell me that? The guy suggested I take a damp rag to clean it. I said think about all clothes that are being dried are damp!! I will never buy a Maytag again and will not buy any appliances from Home Depot!

I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!

I bought a Maytag washer and dryer, the Neptune series and thought I was getting a top of the line, but now the dryer has quit working and the repairman said it is not worth fixing and it is only about 5 years old. So that is what I am so angry about.

I purchased this washer in Oct. of 2017. From the beginning, it has not cleaned clothing properly and leaves a white residue on clothing. To get the residue off, I must wash the clothing again or sometimes it will come off in the dryer. The water level is too low to efficiently clean. I thought I would save water getting this but not at the price of multiple washes... What good is that? Since there is no agitator the clothes just sit at the bottom and move back and forth as one big clump, with just a few inches of water. I am sorry Ive waited so long since I am now past the point of returning this piece of junk.

First off, the drum split apart on the dryer. The drum part was not in this country, so instead of going ahead and replacing the clothes dryer, they told me to hang the clothes outside for six weeks or whenever the part comes in. That was three months after owning the piece of junk. I was having a bad day already, so I basically completely lost it. Im surprised I didnt get arrested for that. I wont ever lose my temper like that again. The clothes always smell bad, and sometimes really bad. Now, I find out that both washer and dryer could cause a fire. They are sending us a couple of really cheap GFCIs to keep them from a liability issue. Maytag is the absolute worst!

Maytag Bravos MVWB725BW - Purchased this washer last year and have been very unhappy with the way it washes. It is extremely harsh in the way the agitator moves the clothes. Because it has a low water level the clothes take quite a beating in the washing process. This is confirmed when I remove the clothes from the dryer and proceed to clean the lint filter. The filter is constantly full of lint, even after drying clothes that have been washed numerous times before. Additionally, the clothes, even though being put in evenly, end up bunching together.

We bought commercial Maytag washer & dryer Oct 20th 2020. Very expensive ones. Oct 13 2021 they stopped working so had it checked. The shifter on washer went out & dryer blower is not working really!!!! Not even a year! Been without washer & dryer for 1 month because they didn’t have availability & now have to order parts another 2 weeks!! Never buying this product again!! Don’t buy Maytag!

We purchased the washer and dryer in June 2009. This past weekend, I noticed that the washer was leaking. The price to fix it is half of what a new machine will cost. I am very disappointed in Maytag. When I purchased the machines, I thought I was purchasing a quality product. Ive had paid much less for washers that last longer. Needless to say, I am shopping for another washer this week and it will not be a Maytag or Whirlpool. They are pieces of junk!

I bought the Maytag Bravo XL MVWB725W washing machine and dryer pair in August of 2015. 2 months after I bought the pair the thermostat went out on the dryer. It was under warranty so it was fixed and no problems after that. In July of 2016 I have my first stainless steel hose break at the fitting because of corrosion flooding my laundry room. I thought it was a fluke so I put another one. The next hose started to corrode in September 2016. We thought there was some weird chemical reaction going on between the hose and the filter on the back of the machine. So we changed to rubber hoses in September. Since then we have gone through 6 sets of rubber hoses. We have had the water company out, they say our water is fine. A plumber out, our new water heater is fine as is our plumbing. An electrician, who changed an outlet and put a grounding wire on our house water line. And an appliance repair man, he found the problem so he called Whirlpool who makes Maytag. There is corrosion on the water temp control. However nobody has EVER seen this problem and doesnt know how to fix it. Not even Whirlpool. And Whirlpool says its my house. Im at a dead end with a washer that is constantly going through hoses. It really doesnt wash clothes very well either unless you put a lot of stain remover on the clothing before and wash it in hot water. And yes it is noisy. Dont buy this product.

I bought a Maytag washer and dryer so many years ago that I have forgotten when it was. They have performed admirably under trying conditions. Our washer finally needs replacing due to the buildup of scale from our very hard well water. This after about 30 years of good service. Looking to replace them and will probably buy another Maytag set when they go on sale.

Im very pleased with both the washer and the dryer. The front-load washer is very efficient with many washing options dependent on items being washed. Spin cycle spins very well which lessens the dry time of the washer.

We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldnt come on or wouldnt respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them. My husband figured it was the electronics in the control panel. The repairman said the parts would cost somewhere near $500.00 to $600.00 each and proceeded to try to sell us used ones for $2,000.00. We said we would try to get the bad parts and he even gave us the stock numbers? We went online and found new ones for half the price. We bought them and put them in and they persisted in doing the same things as before. Is this a runaround or what? Who is bilking who? Another great American rip-off. What can the public do?

Maytag Bravos XL does not use enough water to wash a load, also does not rinse all the detergent out. I have tried smaller loads, less detergent, nothing helps. The loads have been so small that I have to wait for two or three loads wash before I can dry the clothes. Too small a load in dryer and the sensor will kick off that the load is dry.

I have read all the complaints. I have similar issues with Maytag Bravos. I’m frustrated that modern tech products stink to high heaven, especially when we refer to clean clothes not being cleaned well. The specific issues I keep getting are the following: the LF codes appear and the cold water does not fill so that it wont rinse or drain. I have replaced the defective washers and that helped for one load. I refuse to fix it. Why throw good money out for the same bad product? I’m looking for a no bells and whistles washer or dryer that works. I have issues with the dryer, too. No more Maytag products in the future. Question: Who truly makes a good reliable product nowadays?

I have had nothing except trouble with my new Maytag Bravos washer! I first had a suspension arm or something like that replaced along with the agitator. My water cycle has never worked correctly since it was new. I take out the clothes and half are still dry. My daughter washed her kids’ clothes in the washer while she was living with us and the stains did not come out. She thought that is really unusual since they werent stains that normally you would see left on the clothes. I went to my father-in-law’s house (they have a front loading Bosch), took her detergent with her that she used here and guess what? It’s just one washing and the stain was gone. She had washed the clothes in our washer at least 7 times trying to get out the stain. Now, we have such a loud noise that it sounds like it is going to take off. Then, the bottom of the washer started to leak. We took it out and checked it and we cant find the leak. The clothes smell awful when they come out of the wash. I dont know if it is bacteria build up. I use the cycle cleaner when I am supposed to. This is so sad. This is the first time I have had matching washer and dryer and I wish I would have kept my old Sears model that worked great. I havent decided if we want to fix it. With the price to fix it, I can buy one I might like. Never will I buy Maytag again or another Whirlpool without checking out the reports.

I bought a Maytag Bravos XL washer in 2017 for around $800 which suddenly stopped working about 1.5 weeks ago. The console wont turn on. I filed a service request on Maytags website which results in Maytag subcontracting the job to a local appliance servicing company. About 10 days later the appliance tech shows up to my house. I had to pay $125 to the service company for the technician just to show up. After, he tinkers with the machine and 5 minutes later gives me a quote totaling $789.07. Of that amount the parts component was $482.09. He told me that the computer was bad. I was appalled. This was a 2.5 year old well kept washer. I called Maytag company next day to see if they could at least cover the parts cost. Especially as I have a large family with 3 kids plus elderly family members. After waiting 33 minutes on the phone, the CSR took all the appliance info and tried to see if she could get Maytag to cover the parts cost, given my situation. After about 5 minutes, she told me that Maytag declined my request- quoting that my appliance did not have any warranty and that the notes on the computer regarding my appliance indicated that it was field scrap. Field scrap?? Really? This was an appliance that was bought at Home Depot.This is the lowest of lows that this company (Maytag/Whirpool) can stoop. For a billion dollar company, that are advertising their products as Made in America, they have no heart and no empathy for their customers. They build sub-standard products comprising of cheap parts so that their products only last a few months, then they try to sell you their sub-prime warranty services that are full of holes. And for those poor souls that dont sign up for their warranty services, God help them if their appliance breaks down. They are then left to deal with Maytag/Whirpools appliance service vulture contractors which in tandem with Maytag conspire to squeeze every last cent out of hard working Americans (Especially during these trying times).Just to compare my situation. My parents bought LG washers and dryers in 2008 which remain in full working operation to this day (12 years in operation). The Maytag Bravos broke down in 2.5 years. Use my experience as a lesson. Do yourself a favor and save yourself the headache and heartache. DO NOT, I mean DO NOT purchase or support Maytag/Whirpool appliances. You are better off spending your money with LG or Samsung.

We purchased our washer and dryer set in December of 2010 and had it for about 2 years with the extended warranty...needless to say around 1 1/2 - 2 years the metal around our bleach dispenser started rusting. Maytag considers this cosmetic! I am shocked to think that its cosmetic...on the outside of the washer yes, but on the inside no! It is faulty on Maytags part. I have spoken with Maytag and they tell me if it doesnt happen within the first 30 days there is nothing they can do. So I will tell anyone and everyone what was said to me via Maytags own repairman, Buy cheaper washers as NO ONE offers an extended warranty on the inside of the washer rusting. Whirlpool is the owner of Maytag now so beware of Whirlpool as well. Check out the warranties and make sure you will be covered longer than 30 days for rusting on any washer you intend on purchasing. We learned the hard way and well....we will be buying a cheap washer like the repairman suggested when this one goes out.

Bought our washer dryer set from Sears in the fall of 2010. I had reservations from the start as the machines were new and the salesman was really pushing this set (on sale), with all the customers, even offering extra discounts on these models only, if customers bought that day. Apparently, they had overstock and were trying to sell them all ASAP. That was a warning to me but my husband convinced me that I was being overly suspicious. We had previously owned Maytag machines for 20 years and loved them. So I agreed. Well, I have been cursing that decision ever since. You have to hand wash/prescrub any stain on clothing, even a little make-up like blush or a little mud. Then you have to put up with an inflexible system that wont allow you manual options regarding spins and temperature or times, etc. Its all programmed. Then you put up with clanging spin cycle as it bangs against the wall. Then you pull out very wrinkled and not always cleaned clothes only to begin the most frustrating dryer experience ever. It has a mind of its own. It can actually keep spinning as it keeps adding dry time and the clothes never dry! God help you if you have a regular load. All your clothes will get stuck on the little ledge. They stay there in a heap as the machine spins and spins.The solution? You have to add a bunch of dry towels to create a lot of mass so that it keeps your laundry from getting stuck on the side. Then you have to repeat this several times cause it doesnt dry well. I will never ever shop at Sears and I will never buy Whirlpool or Maytag again. I am now saving to buy another set.

Ive had this washer and dryer set for only a couple of years and nothing but problems. The latest is that it sounds like its going into orbit on spin cycle. I cant believe the poor quality of these appliances. Ill never buy Maytag again.

I have a Bravos washer model # mvwb45owqo and matching dryer. The price for the pair was $1347.00 plus tax. The washer and dryer were bought Jan 14 2010. 10-10-13 the pump went bad and was replaced. I paid $ 221.00 to have it replaced. 10-31-2013 I was washing a load of cloths and it was very noisy. I call the local dealer and they come out and said that it needs a drive shaft tub part #w10193886. I would be about $300.00 to replace the part. Also they charge $75.00 for a service call. I called Maytag and talked to Ashley (**) from customer service and she said they could not give me any help that the washer was too old. I might also add that my last washer was 3 years old and the motor needed to be replaced. It was also a Maytag. I always thought if you paid more money for quality it was worth it. I am sorry I did not buy a cheap machine from Sears or somewhere else. It would of been 1/2 of the cost and I could of replaced it after 3 years or so if necessary and still been money ahead. We also have 4 rental homes that have all Maytag in it. I will be holding my breath that they are not junk also. I will tell everyone I know not to buy Maytag and I will never own anything that has the Maytag name on it again.

First, the machine is a wrinkle monster no matter what I try. I wash my clothes on delicate cycle to keep the colors longer and so my clothes last longer. This has never been a problem with previous washers. I take them out IMMEDIATELY as soon as the door unlocks and shake them out and hang everything to dry. This worked great previously and I never had to iron anything or put anything in the dryer to get wrinkles out. Now, this washer wrinkles my clothing to an unbelievable extent so that they need to be ironed or a round in the dryer to relax them. This is true on Wrinkle Guard and using the delicate setting, set between medium and none on the spin cycle. Wrinkle Guard? I don’t think so. This thing wrinkles my No Iron shirts so they will have to be ironed or steamed.The washer leaves lint like residue most all of the time on dark clothing from day one. I most recently did a load of black only clothes that I did on delicate, soil level between med to extra heavy, spin speed between med and none, and, because of the dirty clothes issue, I had the extra rinse on. The clothes came out dirtier looking than they went in and looked like I washed them with a box of tissues and too much soap. They looked dirtier than before I washed them and had a whitish and lint like residue on everything. So I ran them through the same cycle/extra rinse again but WITHOUT any soap. Unfortunately I didn’t watch to see how much water the machine sensed that these loads needed and I didn’t see how much water was there - but I did for other loads after - see the next problem below. After the second identical cycle, the clothes had the same residue which I photographed and have enclosed below. (And still a wrinkled mess.)We have found that the water sensor can’t sense the proper water level needed and is likely not functional. Sometimes it seems like it might almost be be appropriate and sometimes not at all. Specifically, after I ran the black load through, I decided to try a small red load before my usual large blue load just to see how much water there was. Same settings as above, 6 small items that barely covered the bottom of the drum and the washer sensed a medium load. Certainly by volume of clothing this was not a medium sized load and if it goes by weight, it was the smallest load possible! Medium water level… These clothes seemed to agitate ok because they were completely submerged in water and came out clean. Then I did the much larger blue load that filled the drummer then halfway. This had so many more items than the red load and weighed way more. I tried the same settings as above and this time the machine sensed a SMALL load and the water level was barely halfway up the clothes, if even that much. So half of the clothes were out of the water and we watched and witnessed that the clothes did not agitate properly. This load came out like the black load so I ran the whole cycle again including the double rinse. This time, the same load was sensed to be a MEDIUM load although NOTHING changed except that the clothes were damp and lower in the tub as they were compressed from having gone through the entire wash cycle. They came out mostly clean, after the second wash, again, likely because this time they were almost covered by the water (2/3rds or so) and could move around a little better but still not great agitation.There almost never seems to be quite enough water so that the clothes are not able to move by the agitator and sometimes we watch and can see that the clothes above the waters never get pulled into the water. I understand that this machine may not completely cover the clothes but this seems way short on water and the fact that things usually come out dirty means something is wrong. There is often so little water that the agitator can’t possibly work the clothes into the water. So, next I ran an Oxi cycle and witnessed that about half of the items were not in any water and were only wet because of the filling cycle not because they were moved around by the agitator. How can the oxi do its job if the clothes aren’t in the solution of at least wet from the solution which I didn’t see as likely as the clothes didn’t seem to move through much if at all?Along with the same water sensing problem, why on earth isn’t there a manual water adjustment? If the water sensor doesn’t work, the other option is only the high fill setting. After finding my clothes still dirty when we first got it, I tried the high fill setting to see if this would help but the clothes still came out with that residue. This was the very first few loads I ran and was assuming it was just user error so I studied the manual and tried everything as recommended. Since reading that residue can result from too much water, I use the recommended sensing feature now. So, we can either have too much water or barely any at all…

We have had washer/dryer Bravo Series and been nothing but horror stories. Washer bounces all over room to point hoses come out and flooded my laundry room and foyer and garage. It takes over 1hour 45 minutes to do loads sheets which is 2 sheets 2 pillowcases. The repair man told me that takes that long due to MY sheets are dirty. I have been married 46 years and never heard that ever!!! The dryer is just as bad, takes over hour and half to dry sheets and towels almost 2 hours to dry. DO NOT BUY MAYTAG ANYTHING. The person who said needed hurricane straps to hold washer is something I agree with. Just a horror.

I had to rate at least a one star because there isn’t a negative to rate. We bought the Maytag mvwb955fc1. First off it doesn’t clean our clothes. I can not get stains out or whites bright. I don’t feel it uses enough water. I put a full load in and it only fills up less than half with water. I try half loads and still not clean. It’s always shutting off when I wash sheets. Indicating it’s off balance. Today I started it before work and the lid exploded. I don’t think I want to even replace it at all. This could have seriously hurt someone. Do not buy this washing machine. The dryer is great so far. I wish I could post a photo to show you all.

Not only is the dryer junk, so is Maytag support and service. I have owned this dryer for 2 years; my previous dryers lasted about 20 years each. This one is on its 4th service call, none of which are apparently under warranty (well, except the first one). From what the techs who come out here tell me, the design and build are both poor. I will never own another one of these; if I can stretch it out one more year, then well replace it.For now, the drum wont turn. There is a nylon support bushing (and possibly more) that degrades immediately upon use. There are only two of us, with about 3-4 loads per week. This was supposed to be Commercial Technology. The only thing commercial about it is that you have to rely on commercial laundries to get the drying done. It is good that the drum has a 10 year warranty - it will make a nice planter out by the front gate.

6 week old High Efficiency Washer leaves lint and soap lines. Ive tried deep water wash plus the 2 rinse settings and I still have to wash the load twice to get rid of the lint lines and soap lines. Ive also tried every combination of settings to no avail and I follow the guide to a tee because this machine actually weighs the clothes to determine the water level. Maytag customer service was polite but useless. Im assuming its the poor design but customer service says I will be charge for the warranty service call if no problem is found. Maytag, another fine company down the drain. PS, parts are made in China.

We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.

I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it wont finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.

We purchased a top of the line, state of the art Maytag washer and dryer Neptune. The fill valve failed twice, flooding the first floor and the big storage room below. Thank God we were here! Now the thing halts mid-cycle and wont continue. The repairmen both said the design is messed up and they hate to work on the Neptunes.

Bravo XL Washer & Dryer - I have owned this set for just over 90 days and have called Maytag several times just to get insulted. The customer service representative is not helpful at all, and tells me that I am not using HE detergent or that I am using too much HE detergent. Furthermore, they tell me that if a service technician comes to my home and nothing is wrong that I will get charged. So much for the extended warranty and what is wrote on the Maytag site. I explain each time that I am using name brand HE detergent and the recommended amount. The soap dispenser in the machine provides a fill line that I fill to. I have even tried using less detergent as recommended by the appliance store that I purchased the machine from, and still the washer does not clean my laundry and leaves residue on everything. I have even tried using the extra rinse, and extra heavy soil setting which does not make a difference at all.The other concern is that the clean washer feature light flashes weekly. I have purchased the cleaning tabs recommended to clean the machine, and run this clean cycle every time the light comes on. The dryer does not work all that well either and shuts off before the laundry is dry. Sometimes the dryer will show an error of airflow restriction or low airflow. This is confusing because the dryer vent and hose are clean, and the lint filter is also clean. This is so disappointing because I thought Maytag had great products. However, as I read other reviews about these machines and the customer service representatives it seems that there is a systemic problem with the machines and the customer service representatives that needs to be addressed by the leadership at Maytag.

I am absolutely disgusted with this Maytag Bravos XL washer. Have owned it 6 months and cant wait to get rid of it. We live on a farm and have cattle. If jeans go in the machine with mud on them, they will come out with mud on them. I have tried soak, deep water wash, power wash. Nothing works. I might as well put a wash tub in my back yard and wash by hand. Anything black must be washed by itself as it will come out covered in lint. How did this machine ever go on the market? Expensive mistake. Please do not buy this machine.

A few weeks after I purchased my Maytag MEDC300 dryer in April 26, 2009, I noticed it gradually did not dry as hot as when I first used it but the element did not go out totally until April 2011. Now its November 2011 and the element is out again. Maytag is sending a service man, of course I have to wait until Monday, I am now inconvenienced 2 times in a year.Theres also what appears to be a burn mark on the back of the drum. Two years ago, I paid more than $400.00 for this thing and when it does work, you have to run it over and over again to dry your clothes. Wow! really energy efficient. What a piece of junk! I had my old dryer 10 years before an element went out. I did buy the Lowes protection plan that was sold with a No Lemon Policy. If the product requires more than 3 repairs for the same failure, theyll replace it, it says in the front of the brochure.In the small print on the back, it states 3 repairs for the same failure in one year. These companies are making money off us consumers who buy Maytag because of the name and what is supposed to be quality, and are ripped off by these insurance programs that say one thing but another in the small print. Big business is nothing more than robbers who get away with robbing the hardworking American people. When is it going to stop?

I purchased the Bravos Washer and Dryer from an elderly couple who didnt have it more than 6 months. About a year went by and the washer started making a noise when the water extracted and finally flooded my laundry room. I found that a penny had gotten into the plastic housing that extracts the water. This has happened on 2 different occasions. I have replaced the extraction unit 2 times and it now cracked again. Then I started getting F1 error codes and having to restart as much as 6 times so it would start the cycle. This washer has been a royal pain. It is frustrating when you think you are getting a quality product and have nothing but problems. I previously had a Kenmore washer and dryer that lasted me 15 years and was still functioning when we sold the set after buying the Maytag Monster. We only ever replaced the heating element in the dryer once. That was it. I will not consider a Maytag again and possibly not another HE at all. Glad I did not buy them new!

Maytag, Whirlpool, and Sears are junk dealers. We bought a Maytag Bravo topload washer in April 2011. Shortly after the first year, after using it once weekly, it began to stop draining. Clothes were soaked, meaning lots of wringing out by hand and using the dryer double time to get them dry. There are no clogs or kinks in the line. The machine is junk! It should have lasted much longer than this. I am not going to spend more money to have a repair person come and check on it. Its not worth it. Im going to buy a GE washer, the old-fashioned kind that gets clothes clean. Maytag, Whirlpool, and Sears are much worse-off breeds these days. They are off the list for good. Their products are a joke. Unfortunately, Im not laughing, but close to tears. Enjoy my money, you **.

In January 2006, we bought a Neptune washer and dryer, model# MAH5500BWW, because we thought they were superior to any other at the time. In January 2012, the washer started making a very loud noise in the spin cycle. It just kept getting louder and a technician was called in check out the problem. We were told that the bearing was going out and he found a hole in the back of the tub. He said it was not cost effective to replace the bearing and the tub and suggested that we continue to use it until we could no longer tolerate the noise. We are very unhappy with the durability of this washer, with the amount of money we paid to be going out only after 6 years of service. We have been a Maytag customer for 15 years and will never buy another Maytag appliance. We are going to replace the washer and dryer to keep a matching set and it certainly will not be a Maytag.

I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the colors washing setting cant be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!

I have used Maytag washer and dryer for over 20 yrs. I recently replaced the set we purchased in 1988 because the washer broke down but I have never had a great problem with it either. I do on a average of 3 loads of laundry a week. I measure my detergents, mostly wash on warm or cold and I keep the filters and machines clean. I would buy the same maker should I need to replace them.

I bought a new Maytag dryer model # MEDC555DW2 18 months ago. Prior I had owned a Whirlpool for 22 years and the only expense on maintenance was that I replaced 3 belts. This new Maytag started making a terrible noise so I called the store where I bought and they sent out a tech. $76.77 they charged me to...remove a penny from where it got lodged in the edge of the drum somehow. Maytag refuses to do anything about it and I feel like Ive gotten the shaft because I bought an inferior product. In 22 years Id guess I dried on accident over 100 dollars in change since I have kids. Should have bought a Whirlpool again and so should you. Ill never buy another Maytag product. Ever.

I have a Maytag Centennial washer & dryer put into service in August 2011. The washer has recently gotten quite noisy, so I had a repairman out to look at it. He found that the bearings are going out & estimated repair costs at $360. He actually did not recommend repair, as the repair costs approach half the price of a new washer. I am very angry about this, as this is quite a new washer & was not a cheap model. There are only 2 of us in the house, so I only wash an average of half a dozen loads a week. I never jam the tub full, basically baby the washer so it will last. Much good that has done! Im old enough to remember when Maytag was the best in laundry appliances, expected to last for many years. I bought the Maytag because my last (top-of-the-line) Whirlpool set required a number of repairs, not realizing that Whirlpool had purchased Maytag. I will be using this washer until the bearing seize & then I will be buying a non-Whirlpool product Im afraid that will mean a foreign brand. I really prefer to buy American, but apparently, thanks to Whirlpool, that is no longer possible!

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

The washing machine is great as long as you’re washing small loads. If you try to wash a large load or heavily soiled items it does not get them fully clean. I have had absolutely no problems with the dryer except that I have had to replace the handle on the door which was a very inexpensive repair.

I bought a Maytag washer and dryer at Lowe's when I bought my home-the price was great and I have not been disappointed in them-have had them over 3 years now. My washer has a stainless steel tup and is a top loader. The combo of the two was less than $1,000. The washing machine has deep clean, heavy load or light load, hot, warm or cool water settings, a hand wash setting and many other features that I think most consumers can appreciate.

This is undoubtedly the worst washer I have ever owned or used! I have never before felt compelled to write a review on a product, but I wanted to make other buyers aware. There is not enough water to clean the clothes - the water level doesnt even cover the top of the clothes, so the top of the clothes are dry as they are agitating! After drying (dryer doesnt dry either) the clothes do not smell fresh or clean. Ive put up with it for 3 years and am disgusted every time I use it. Im just about ready to buy another set.

We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.

Bought a Maytag fridge model MFI2569YEM0 a few years ago. From the get-go, the ice machine would spit out ice hither and thither, mostly not into the cup or mug. Even when I held the cup up high into the dispenser orifice, I noticed it still spit out ice seconds after I released the cup, so ice cubes would spill onto the floor. Secondly, the vertical doors do not close well, and I must manually push them closed, especially the left door due to the poor design. (I noticed my neighbors more updated fridge has a better closing door. Forgot what brand, though.) Theres also rust forming on the front of the stainless steel fridge panel. It has penetrated through so I am unable to remove it.Lastly, this past week I walked into the kitchen stepping in a pool of water in front of the fridge. There was a sheet of ice accumulated on the bottom of the freezer. After some research, its likely the nipple in the back of the fridge that plugged up. I have yet to fix the problem, but so far, Maytag gets an F- in quality, and I will NEVER, EVER purchase any of their appliances again. I remember my parents washer dryer lasting 30+ years. Maytag, what happened???!!!

I bought a Maytag washer and dryer in Cookeville TN. In 2018. After a year it quit. The service man from the authorized dealer in Cookeville could not repair it. After numerous calls Maytag sent a service man to repair it, this took about three weeks. This washer is a Maytag industrial, it has a 5 year parts and labor warranty, and 10 years on the motors. Now it is out again, after calling Maytag, and holding on the line for an hour, finally I had to chat with someone, and they set up an appointment for about 3 days. So service company call now and says it will be another week before they can sent someone to look at it, and another week to get the parts. They also questioned my warranty. I gave high dollar for this washer, what’s happened to Maytag?

Well Maytag, shame on you! I just called customer service about the third repair made on my Maytag 4000 Series Washing Machine; its only two years old. The rep side stepped the limited warranty that is good for five years on the motor and tried to sell me another warranty for $329.00. I have $460.00 (parts only) in repairs. Purchasing a warranty will have me spending more money than I actually paid for it. The excuse that I was given was (per quote) our machines are made by people and we have no way of determining the outcome of our products past the given warranty. Maybe you should have considered buying the extended warranty that was offered at the time of purchase. Yeah, maybe I should have, but Maytag should build a product that consumers are happy with, and extended warranty sales past a longer period of time might make more sense. If you are thinking about purchasing any Maytag appliance, I would think twice or you just might get some person on the other end of the line that just doesnt care, representing the name of Maytag! I visit the Big Box Stores daily and you can bet your tail that I will make a special visit to the appliance section just to discourage any one from making the same mistake I did! Just think, the last washing machine that I purchased lasted for 9 years (not one issue) and it was still working when I gave it to someone in need! I have three appliances in my kitchen that are 11 years old, never had one problem with either one. Thank You KitchenAid! I should have purchased your washer and dryers!

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.

I was given a confirmation number to service my dryer. When I called the service contractor, Maytag provided. They said the appointment was cancelled and Maytag cancelled it. When I called Maytag, they said the contractor cancelled the appointment. I was never informed my service appointment was cancelled. I took time off from work and no one came. How can a third party cancel a service appointment without letting the customer know?? Is this any way to run a company and provide service? I have now taken two days off of work and do not have a dryer that works. I have never been treated so badly as a customer. My mistake was trusting that I had an appointment when I received a confirmation number. Why give a confirmation number when it is absolutely meaningless?

Great appearance, great job on getting our clothes clean and dry. Good dryer cycle choices and output. Good washer cycle choices and output 98% of the time, BUT, sometimes the washer needs a do over about once in 50 loads. Overall, two thumbs UP.

The machine started having issues within a week of purchase. The current issue is, when running the clean cycle, the washer becomes stuck in a mode where it is constantly adding and duping water down the drain. First time it happened, I started the clean cycle before going to bed. In the morning the machine was still in the clean cycle. Running water in the tub and pumping back out down the drain. The water heater ran all night, as the washer was filling and draining the tub at the same time. Each time we attempt run the clean cycle, the washer locks up in this mode.This is the only issue I have had. Many people complain about wrinkled clothes and I agree. I take each garment out the washer and shake it out before putting it in the dryer, this makes a huge difference. Just remember, this is not your mothers washer. It does a great job at cleaning the clothes and saves many gallons of water a month.

I wish I had found this website before I bought my new Maytag washer and dryer from Home Depot on March 7, 2018. I replaced a 30 year old Maytag washer that I should have kept. I wash two loads a week so has not been used that much and now it will not drain. I tried everything, canceled the cycle out, checked the circuit breaker, unplugged it, removed the clothing, bucketed out the excess water, tried the drain and spin cycle, etc. Just will not drain or spin. Repairman is coming next week... Still under first year warranty but if it is not the “fault” of Maytag I was told there will be a $90+ minimum service charge.

I purchased a Maytag Washer Bravos Quiet series 300 & a Dryer Bravos Quiet series 400 w/ steam in June 2009 from Lowes. I cant express my dissatisfaction in strong enough language with these products. From the time they were installed there were problems.The Bravos series 300 washer: Quiet? Never. The thing sounds like a huge motor whirring around my laundry room. Several times, a coin got stuck in the motor and created a clanking sound that had to be fixed. Ive never had a washer that allowed coins to enter the motor. I cant close the lid on the washer until the whole unit is dry because of the mold problem. I dont feel the washer really gets clothes clean. When we purchased the unit, the Lowes salesman stressed that we could fit a large bedspread into the oversized tub and get it clean. This didnt turn out to be true. The clothes tangle terribly and the unit is off-balance with any kind of a larger load. Ive been forced to purchase the extended warranty because of the complete & total lack of confidence I have in this awful washer (same goes with the dryer).The Bravos series 400 Dryer: This unit never dries. All the setting that should be used with the sensor never work which causes a huge problem. I start out on a particular setting with a stated time limit say, for instance 45 minutes. 45 minutes later, I look at the dryer and theres 1 hr of time still left to go! The dryer just runs on and on. Ive taken to using only the timed dry and I start out at 1 hr, then check it every 10 minutes or so. This is very hard on the fabrics and has caused the useful life of my clothes to be greatly diminished. Also, the stupid thing will start to beep and I cant figure out why. Using this dryer has increased the electricity costs to us.I cant stress enough to STAY away from these products. I purchased Maytag because of their prior good reputation. That reputation is in tatters now. They should recall this product and replace it with products that actually do what they advertise!

This dryer ripped a gaping hole with sharp shards of metal exposed. It was working fine, and then it made a weird noise. It stopped and I assumed my laundry was done. We go to remove clothing and cut hand open on exposed metal. As if that wasnt bad enough, several hundreds of dollars in clothing had cuts in them. This dryer worked great for years, and out of the blue this happened. Im a widowed disabled mother, and cant afford a new dryer.

I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!

We paid for a brand new washer and dryer from Maytag/Whirlpool. Right on the machines it has stamped in a metal plate 10 year warranty. So at 4 years when my washer started screeching and smoking I called for service. Yes, there had been a leak that burned out something in the engine and the bearings were shot etc etc. But they have been back 3 times. Each time they lack some part. I first called them on July 29, 2020. Today is October 13, 2020. They have still not got the washer repaired. I need to do wash every day. We are a family. We also have a senior in her 80s. And dogs. I need to do wash every day. So for weeks I went to the laundromat. That cost a fortune. Then a couple of weeks ago I impulse bought a new washing machine. A Samsung. On sale. Doesnt match the Maytag dryer. And the old washing machine got moved out to the garage. Its the pandemic. I cant keep going to the laundromat. What good is a warranty if Maytag/Whirlpool always has excuses for why they dont have parts. Its the motor. The very basis of the machine. It took them 2 weeks just to look for one. You wouldnt believe the excuses they make when we talk. But I am really unhappy with the way it all worked out. What good is a repaired machine 3 months later than I needed it. I had to buy a new machine. Why didnt they just tell me to do that on day 1 so I could avoid the laundromat. Why are they spending so much money to basically repair everything in that washer when they could have just bought me the new machine. When is a warranty not a warranty at all, but just a big lie?

We have had 2 sets of Maytag washer & dryers. Our first set was a top load. When we bought the Neptune front load machines we gave the top load to our daughter and it still runs great after 14 years! Our front load W&D are 7 years old. We have a dog breeding business and when we have puppies the W&D pretty much run nonstop for 16 hours a day or longer. The blankets and towels come out like new every time!! The only complaint I have is the top of the front load machines seem to be plastic and scratched really easy. But the enamel on the top load still looks new! We plan on shopping for a new set this weekend passing these on to our daughter. We will buy ONLY Maytag for the rest of our lives!!

Have read others reviews and experiences and wish I had visited here first. Our first Maytag washer and dryer set lasted over 25 years with only minor repairs until the transmission started to leak grease and was uneconomical to repair. Our second set only lasted nearly 10 years and were obviously lesser quality. The wife decided that she wanted the best and high tech version. She really liked the features of the Bravos 300. What a mistake! Not even three years old and she has been dealing with the noise and the problem with constant unbalanced loads, intermittent error codes, odors and the forever cleaning requirement. The whites were intermittently getting rust stains until I determined that the underneath side of the top cover around the bleach reservoir had rusted out big time. I replaced the top cover for over $125 plus an afternoon that I will never get back. (Out of warranty, of course). Today the wife called me to say that the washer would not complete the rinse cycle and she could not reset it. We had to pump out the water and pick the wet clothes out. A grinding sound is coming from near the bottom of the machine and sounds expensive. The service man is scheduled to be here day after tomorrow to give me the bad news. My next washer purchase will NOT be a Maytag or any other high tech piece of crap. Simple is better.......

We bought a Maytag dryer from Lowes on 4.23.20 for $567.87. From Day 1, it required us to dry even medium loads at least 2 times and sometimes even 3 times. I have been complaining to my husband since we got it. The clothes come out smelling almost burnt. But if you dry it once, the clothes are wet. And if you try to dry it the 2nd time for less time, its still not dry. So, it takes forever to do laundry. This morning, it sounded like a lot of metal was rattling around. So, I looked inside to see if change was in there, and nothing was in there but t-shirts and socks. It had been drying for less than a minute, but when I opened the door a wave of extreme heat hit my face. Now Im afraid to use it because I think it will eventually burn our house down. And with COVID-19, we do tons of laundry. We cant afford another dryer but may have no choice.

Maytag Bravo 300 Quiet Series - Bought this Maytag 5 years ago because Ive always had good experiences with them. After 3 years it started making rattling sounds so we had someone come out and fix it for around $275.00. 2 years later its still rattling, leaving black grease marks and putting holes in the clothes. Will not complete cycle unless it is unplugged, reset and plugged back in. I give up, I just bought an LG. I will never buy another Maytag washer again, still have the matching dryer though.

We purchased a Maytag washer/dryer 5500 series in October of 2006. It was working good for the first few years, then gradually started failing on us. The clothes would not be clean or they would be soaked when done. Two days ago, on the board it kept blinking LR. So I checked all measures to make sure that it wasnt the motor or the front door lock. That door lock is a big pain! However, it happened to be both the motor and the bearing at the same. This is definitely not worth spending another $700 on. Goodbye Maytag, hello LG!

Purchased the Maytag Bravos washer from Home Depot in August of 2011. Today it caught on fire (Sept, 2014). Had problems with it from the start. Some of the issues include the washing machine constantly getting off balance even with small loads, not completely draining the water from clothes resulting in having to run additional spin and drain cycles, and a bad odor coming from the water that stays on the clothes (we even called a plumber thinking it was something with our plumbing). Well today was the best. I started a small load (one twin flat sheet and a pillow case) and about 10 minutes later I smelled a weird burning odor coming from the laundry room. When I opened the door to the room it was filled with smoke. The washer was the only appliance running, otherwise I would have assumed the dryer was the source of the smoke. When I opened the lid to the washer, smoke started pouring out from around the inside drum of the washer. It smelled like burned rubber and ash. Needless to say, I doubt this washer is worth repairing. We actually have had repairs on it previously (twice in the first year) and its just a piece of junk. Glad I was home when the washer caught on fire. I hate to think what would have happened if I had not been able to unplug it and it continued burning. Do Not Buy This Brand. Definitely do not run this washing machine unless you are home to monitor it. Maytag Bravos is a fire risk!!!

I purchased a Maytag dryer #MEDB400VQ for $715.48 along with a 5-year warranty for $119.99 on March 30/2012. Since then, the dryer has broken six times. Our warranty stated that after it breaks 3 times, we would get a new dryer. All claims for a new dryer have been denied. The dryer is still broken, going on 10 days, only to find out that parts needed are on back order for two more weeks. This is unacceptable! I will never ever buy a Maytag again and will tell all family and friends my story so they do not purchase a Maytag and go through the hell that Maytag has put my family of five through!

The washer drum fills up with very little water, very little. I can do an entire load of laundry and the stuff on top doesnt ever get wet. Went on Spring Break in Florida and a month later our clothes still smell like the beach. Grill out, and I smell steaks the next time I put on the shirt. Stain your clothes in any way, its there forever unless you hand wash it first.To get it to work at all, each time I have to start the wash cycle (I leave the soap out just to save it for the next start), let the drum fill with water, pause it, get all the clothes wet, then cancel the cycle. After it drains and the machine is off and full of wet clothes, then start it all over again adding soap this time. On the second try, set at deep cycle, it will add enough water to cover the clothes - Im guessing because it senses more clothes because the clothes are now wet from the first, cancelled cycle. During the wash cycle, Ill open the lid and robustly move everything around, almost hand washing. #Handy. The dryer is fine, Im keeping it. The washer, cant return it - been three months of this frustration (kept believing it was me, reset it multiple times, change the settings, tried everything). Im buying a new one and throwing this junk out. $700 lesson.

Bought the matching washer dryer set thinking would be energy saving and reliable. Two months after warranty ended it quit, press pause/start button, no reaction. Started looking online and found out this is Maytags Frankenstein. Checked obvious stuff like power supply. Wont be buying another Maytag product EVER. Dryer still works but washer dead. Am retired, low income. Cant afford expensive repairs. Maytag ought to be eating this, not the consumer.

The washer does not get clothes clean at all even with the help of odor blaster, does not spin right, does not even out the clothes, walks while it is spinning. My towels do not smell good at all. The dryer gets too hot and the lint trap is always a mess even though I clean it after every use.

Is there any place to give a zero to this Maytag Front Load Washing Machine Model MHW5500FW1 and if there is a class action lawsuit please include us! We have owned other Maytag Washing Machines and never experienced such an epic failure as we have with this washing machine! We were so excited when we purchased our new Maytag washer/dryer set in March of 2018 we even remodeled our pantry/laundry room to accommodate them! As the chief operator of the washing machine, I have literally cried at what a mistake weve made! We have no complaint of the Maytag dryer. Let me describe my new normal procedure for laundering a load of clothes. First, load the washer with clothes then press power/cancel then press rapid wash let the clothes get HOPEFULLY saturated with water then hit hold to start and then hit power/cancel this shuts off the washing machine. I then press power/cancel again and select normal and the water empties out of the washing machine from the prior load and then starts to refill, if the add a garment light comes on (when it wants too) and no I dont change any pre-set settings I am able to add extra water with a pitcher, if this procedure works I let the washer run its 1-hour and 48-minute cycle. If not, I have to start over again because the add garment light wouldnt come on to allow the door to unlock. After the clothes are finished I again press power/cancel then hit rapid wash put my fabric softener in the dispenser press hold to start and let it run its 36-minute cycle making sure my clothes are rinsed appropriately and not stiff because of the lack of water. I neglected to say that when Ive tried tricking the washer and think I am able to add extra water, if Ive added too much the sensing kicks in and the washing machine drains all the water out on its own and refills with the little water it allows! Which is maddening! I throw up my hands and sit down and cry!!! I have contacted Maytag/Whirlpool complaining about the lack of water and their wacky water sensor! I asked them how can you conserve water and electricity when you have to wash your clothes over and over with long wash cycles? This doesnt make sense! My white clothes are now dingy and stiff as well as the colored. Maytag says you can use powdered detergents if its HE High Efficiency powdered detergents, but thats not true. The detergent doesnt dissolve and ends up on the clothes at the end of the long wash cycle because of the lack of water! From the beginning I adjusted the amount of powdered detergent for the front load washer and have to dissolve it in hot water prior to washing and hopefully am able to add it to the clothes if the add a garment will let me! I have now resorted to extra cycles to rinse out any remaining detergent hoping my clothes will be soft and fresh smelling. I had planned to replace my old Maytag agitator washing machine with this piece of junk front loader, fortunately we kept our old washing machine as a back up!

I bought a (Maytag brand) Whirlpool washer but it didnt clean clothes, so I had a repairman out. He ran it through their test and agreed that my clothes had lint, pet hair, and dirt on them, and said that was as good as it was going to get. No one called back from Whirlpool. I called them and a second repairman came out, but it was the same story. I got the same repairman back out again after several calls to Whirlpool and listened while he called in and answered questions from Whirlpool - Is she using HE laundry soap, etc. - the same things they asked me. I bought the machine because it was supposed to have one of the largest capacities available. I stood there while the repairman told them that the clothes hanging to dry were covered in lint, dirty, and extremely wrinkled because they twist into a big knot in the machine, among others. No one called back again, so I called them. The service representative told me that I was loading the machine wrong, I was not using the right soap, and that the report they got from the repairman stated that the machine was working as intended. I told them that I was standing there as the repairman told them that my laundry was not clean. They told me that it was not what their record stated. I thought washing machines were supposed to get laundry clean and get the smell of body odor out. They suggested that I use the bulky setting, so I asked them if I should have to use the bulky setting for a load of underwear. They said that the machine was working as intended, but I wanted to have someone else come back out. The appointment was scheduled, but then the repair company called me and asked if I was aware that I would have to pay for the service call. I explained that there must be some kind of mistake because it was a new machine. She told me that Whirlpool had been doing this for a while and they werent sending out repair techs anymore without notifying the customer, and that Whirlpool has been doing it as standard practice for some time now. I requested a written statement from Whirlpool about the incidents but I was refused.

Dryers been installed for 3 months, 3 service calls to date. Heat unit failure. 1st service call no show, no call. 2nd service call fixed the problem 50%, the dryer would heat on timed dry but no other modes. A week after that call heat unit failed again on all modes. Awaiting 3rd service call. Customer Service Department at Whirlpool Canada could care less. Avoid this product, Maytag 2000 series dryer - do not buy.

I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.