We bought a Maytag Gemini double oven in June 2007. It has been a problem from day one. It arrived with a damaged door. They reordered and replaced it. Through the next few months, I became very discouraged with the oven. I bake a good bit and was always used to an oven with fairly accurate temperature. This oven will not reach or sometimes just wont maintain a steady temperature. After a couple of service calls, I gave up. I now raise the temperature setting about 50-75 degrees higher that the recipe requires. Naturally, I dont always get the best results. However, that isnt the thing that really bothers me. These ovens have three ignitors. About every six months, one breaks. The cost is over $200.00 each time. The ovens/broiler are highly unreliable. After mixing up something or on an important holiday, one may find that the oven wont light. Theres no warning! It is simply gone. I will never again buy a Maytag! I called Maytag and questioned them about the lemon law. I was told that the same piece had to break three times in one year. That is crazy, when the entire thing doesnt and has never worked well.

Oven is not even 2 yrs old but, the bottom oven floor lining is crackled & flaking. Although they say the cavity is covered under the 10 yr warranty, they say its not covered. Basically told me theres nothing they can do for it. I bought all Maytag appliances for my new home because they claim they stand behind their product. The 10 yr plaques on the appliances are a joke. So disappoint.

We have owned this range for a little over a year. Oven will not hold correct heat. Have temperature sensor replaced under warranty. Did not make any difference. You can adjust temperature up or down according to actual temperature readings, but the temperature swings so much that it is worthless to try. Very hard to get food baked right.

We purchased this oven (MGR5775QDS ) along with a Refrigerator/Freezer, Dishwasher and Microwave on 2007 when we remodeled our kitchen. Since then the Refrigerator had to be serviced twice, the Dishwasher had a recall for fire safety - repaired, but I still have a scorched bottom tray, and the oven after self cleaning once has warped and the racks will not hold anything with any weight without collapsing. Maytag sent me new racks about a year ago, but that didnt help. I grill most of my meals or cook on the stovetop but on the rare occasion we try and use the oven it’s a nightmare. We lost a Thanksgiving Turkey and Easter Ham and recently a lasagna and a glass pan. Every time we have one of these events I search the internet in hopes that there has been some kind of recall on this model. It’s not safe. When the 20 lb turkey came crashing down, my wife was nearly burned by the juices that splattered and the house filled up with smoke. Happy Thanksgiving from Maytag - everyone go stand outside in the cold for 1/2 an hour while we clear out the smoke in the house. Recently when the rack collapsed and hot lasagna came crashing down, the glass/pyrex tray broke and left a huge bubbly mess in the bottom of the oven. Yay Maytag, thanks again - ruined a dinner, broke a dish and since we can’t use the self clean option, spent the rest of the evening scrubbing out the oven... and eating takeout food on Valentine’s Day. Sounds like the perfect Romantic evening right? I am so sickened with this company. We purchased all Maytag appliances because of their reputation. But now they dont even stand behind their products. What a shame.

All in all I have liked my electric range, but I have 2 issues that I am having trouble resolving. I bought the range in 2003 and to find the model number I have to pull the range out from the cupboards on each side which would be extremely difficult under the circumstances. The reason I want to get the model number is so that I might find replacement parts for the doors edging that has flaked and rusted and is quite unattractive.

Our home has seven Maytag appliances: an upstairs kitchen, downstairs suite and laundry room. All were brand new six years ago and what we thought to be good quality by the price we paid for them. We have lived to regret ever dropping a cent into Maytags business account, as we have had nothing but trouble with them. We dont have small kids or teenagers abusing them. Its just us and a very responsible single adult downstairs. And every time we turn around, one of them is costing us nothing but money and grief. Our first problems began with our upstairs fridge when it was only two years old. At that time, it cost us $400 and since then, it just goes on and on. Last week, our downstairs fridge quit, and today, our upstairs one quit. We have had work done on our range, as well as our washing machine and dishwasher. If you are thinking of buying a Maytag appliance, dont, unless you like to throw away your money. I couldnt believe when I looked up Consumer Reviews on Maytag appliances tonight that I would find only 1 out of 5 stars, and read all the terrible reviews written by angry consumers. Well, add me to the list because I will never buy another appliance from Maytag again, and am beginning to think its time to sell this house to get rid of these stupid, useless, pieces of ** Maytag appliances! Sorry, people, but I cant afford to keep replacing them!

Because of the power of advertising, we replaced every appliance in our home in 2005 with Maytags. Since then, weve had minor problems with the stove and dryer, many problems with the dishwasher and washing machine, and complete failure of two Maytag microwaves, the last one was only two years old. The washing machine failures resulted in major flood damage two separate times due to two separate failures. Our refrigerator, model MBB2256GEW, has yet to let us down, however, since new it makes loud snapping noises that wake us up at night. It sounds like someone banging two large sticks together. Fortunately, I can repair most of these issues when they arise, but Id much rather get some rest like the Maytag repair man...

We purchased this oven (MER8880AS) as part of a package during remodeling in 2012. I was particularly interested in the bridge element, and in fact, its about the only part of the range Im satisfied with. Our first problem arose when we began using the range in 2013, and I got cut on a sharp edge while opening the storage drawer under the range. We contacted customer service, got a prompt and concerned response, and shortly after, a visit from a technician. Heres where it started to go south: the technician insisted that design as fine and that we were reaching too far into the drawer to open it. He left, saying basically not a Maytag problem and the customer service agent, who had promised to call after the visit, never responded to our calls. Fortunately, we have a good hardware store nearby and my husband and their staff came up with a solution.Burners and oven work okay, though with slower response time than other electric ranges Ive used. Convection feature seems ineffective on this range - I hardly use it anymore, though do use it all the time on my other range. The absolutely worst feature of this range is the Aqua Lift Cleaning System. This is a hoax by Maytag, marketed under the guise of an environmentally friendly system. It does not work, and pre-cleaning doesnt improve the outcome as only portions of oven that are clean are the ones pre-cleaned! If you like to cook and bake, do not buy this range!! Based on this experience, I will never buy another Maytag product, and though Im of the school that expects major appliances to last a long time, I can hardly wait to replace this range!

Also purchase the Maytag MMV405DS-1 over the stove microwave and in less than one year the light kept going out and the unit functions at no regular frequency. The unit is now out of warranty but service is coming to look at the problem again this week because we reported the problem within warranty. Maytag needs to be accountable for selling a lemon which I can only guess has a bad motherboard that they do not want to replace.

Three years ago, we purchased a gas Maytag double oven, it worked fine for three years, then it blew the breaker. When we turned the power back on, we could not turn the oven off. The control panel had to be replaced, dinner too. We had bought the extended warranty, so that was covered. Last week, after four months, it happened again. We placed an oven thermometer inside the oven and it is was higher than the maximum temperature of 600 which the thermometer could measure. We are currently awaiting a new control panel. Maytag used to be a good name, but recommend you to buy something else.

Purchased this double oven back in 2012 and have had to have the control valves replaced twice because of them jamming and snapping. The burners are undersized for cooking and it takes forever to get water to a rolling boil. The broiler in the upper oven needs constant attention when using it because food cooks unevenly and burns quickly. The lower oven is great, convection is awesome. I have seen the Maytag repairman more from my stove than I have for any of the other appliances I owe combined. Maytag should stick to appliances that only use water.

Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.

I bought an off-white or light cream color gas Maytag stove about three years ago. When I first used it to boil some water for tea, the light colored grills turned black. And this is without cooking a full meal, merely boiling water. After a few more uses with light cooking, and a few spills on the cooktop, I discovered that it was simply impossible to clean. The glass on the oven door became discolored with the first use, and is also impossible to clean. I purchased several types of cleaning items and sponges, and nothing works. This is a disgusting stove. I hate it and I wish I never bought it. I will never purchase a Maytag anything ever again. Its the poorest and cheapest no-quality item - a total waste of money.

I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.

I bought this after having a Frigidaire for 40 years and was immediately disappointed upon installation. This OVEN, not a range, was smaller inside and a lot of new pans would not fit! I have replaced the burners and the bulb wiring several times. Would not buy another one!

My Maytag model MMV4205BAB microwave turns on and heats when the door is closed. We paid a lot of $$ for this overhead microwave and it has not been a satisfactory product. The turntable broke within a couple of months and now this. Im afraid it will burn my house down. This is a defective product and in my opinion it should be recalled. I have read several other posts about this exact model and problem. We purchased all Maytag appliances for our new home and we have had problems with all of them. The auger on the ice maker on the freezer broke within a couple of months. The handle on the oven door broke off while the builder was installing the appliances, and the top of the line dishwasher doesnt clean the dishes. It leave deposits on everything, no matter the detergent used. Ill never purchase Maytag again!

If I could rate it lower than 1 star, I would. We bought ours new in 2005. Within 6 months, the main pulley for spinning the drum fell off not once but thrice. The repair tech said that the shaft was machined incorrectly at the factory and the bolt that would normally hold it on was backing out. The 3rd time it happened was close to the end of the warranty and the tech could not make it out before the warranty date. When he did show up, they wanted to charge us. I wound up putting the part in myself. Two months later, the suds alarm came on, which caused the water valve to open. The pump kicked out and the water valve stayed on flooding my basement and the electronics in the washer. This happened twice. The second time was a week ago and I tossed the ** out to the curb. We also have a Maytag Gemini double stove which does not work either. This is the second and last Maytag appliance that I will ever own. They are junk!

Gas double oven - range that has performed well over 12 years old with only one service call for thermostat. Very inexpensive to repair and parts are readily available. Easily cleaned inside and out.

I PURCHASED A WALL OVEN ABOUT 4 months ago. Used the self cleaning, oven blew fuse and some other part, had to wait for almost 2 weeks for repair because of self cleaning liner is now peeling and leaving fine particles. Maytag said it was ok, they would not replace, the liner doesnt have a replacement part so Im going to have to buy a new oven to feel safe for my family meal.

Im really happy with my range. The only drawback is that the upper oven/broiler is a little on the small side. The five burners on top are convenient for when I am cooking a large family meal on weekends and holidays.

I bought a Maytag Bravos Quiet Series 300 washer just over two years ago from Home Depot. The control board and sensor went out last week. The service technician seemed rather surprised that a newer machine would have that kind of non-wear-and-tear problem and suggested that I contact Maytag/Whirlpool to see if they could help offset the parts costs, as the repair was going to cost over $600! The customer service agent I spoke with said that there was nothing they could do because the item did not have an extended warranty. I explained to her that we purchased this unit, even though it was out of our price range, because we were told that it would last a lifetime. I would have been happy if it would have just lasted 5 years! She was very detached and it was clear that Maytag/Whirlpool was not going to stand behind their product. I will now take the repair money and go buy a new washer. You can be sure that it absolutely will not have the Maytag/Whirlpool brand!

I bought brand new Maytag appliances top of the line. I put the stove, dishwasher and refrigerator in and was waiting for the cabinets to be done before installing the microwave, It was a couple of years; I took the microwave out of the original box and had it installed and it made a terrible noise and then shut off. There is something loose or something. I called Maytag to activate my warranty but they said the time is up but I had never opened the box so I didnt know there was a time limit on sending it in. There was no customer service! The stove I bought for close to $2000 has had to have the control panel replaced 3 times so I have to pay every year for an extended warranty just to guarantee I have a stove. Last year I went through the holidays without one because it was out then too! I would never buy another Maytag again!

I purchased a Maytag gas range about five years ago. After about two months, I noticed that the paint on the burner grates was flaking off. I called the company and they told me it was cosmetic. I have since bought two sets of replacement grates. I call the newest ones my dress grates, which I put on the stove when I am having company. I use the damaged ones for everyday cooking. Last year, the panel flashed. It locks constantly. And often, the door would not open, unless we pulled the stove away from the wall, unplugged it, and that cleared the computer. So, after months of unsuccessful door openings, the handle finally fell off completely. And the door locks whenever the oven is turned on. You have to finish your cooking, press cancel, and wait until the oven cools off, and then it will unlock. I have tried pushing aluminum foil into the latch hole on the door but have not been successful. Sometimes I just put a spoon in the door to keep it ajar while cooking. This cant be energy efficient. Of course, it is out of warranty. I saw a similar complaint about the burner grates. Also, the paint has chipped in several places on the cook top and the disks are all chipped. I am never ever going to buy a Maytag product. Oh, by the way, I called a repairman. I paid $65 for him to tell me that to replace the lock mechanism and the door handle, it would be $400. I can buy a new stove for that, but not a Maytag.

The stove functions are excellent and the temperature of the burners and oven causes the food to cook even. However after about 6 months the heat from the burners causes the coating on the stovetop to burn like its baking and it cant be cleaned. Now the coating around the burners is horrible and burnt.

The washer 4 years ago we had the control panel replaced at our expense. Now, control panel is going out again. Also this summer I took the dryer apart to snug up some screws that had come lose, that were scraping the inside as the dry ran. I own a range and a dishwasher Maytag brand but will not buy another Maytag unit, even if they are built by my union brothers and sisters.

I purchased my home in 2008 at which time I bought all brand new Maytag appliances, well the above the stove microwave Ive had to replace the door handle because it broke off and the oven I can only use the very top or bottom to cook on and I cant move them, otherwise the racks will fall through. I have burned myself numerous times as I cant pull the racks in or out and I found that out cooking dinner and when I pulled it out the rack fell through and my dinner went crashing down and splashed everywhere. Due to this fact I hardly ever use it. I contacted Maytag with no help, told me to buy new racks and those did the same thing so it was a $100. It seems as though the liner cant handle the self clean heat and if you look at my oven, the left side is pushed in. If anyone gets help with this issue please let me know. My model number is MERH865RAS serial # 14348133LX. Oh and my refrigerator is a side by side and I have had to have it repaired twice because my food kept thawing out. That model number is MSD2651KES serial 60869476LV all of these are Maytag products and were purchased brand new from Home Depot.

Echoing the sentiments of others on this site, I am deeply disappointed in Maytag brand appliances manufactured by the Whirlpool Corp. When, for the first time in my life, I was able to buy all brand new kitchen appliances, I didnt even consider any other brand but Maytag. This was based on many decades of using Maytag products and watching my mother use them. I come from a big family so our appliances got used hard, and the Maytag brand ones worked year after year, decade after decade with little or no maintenance. To put it quite frankly, my new Maytag products are junk. I could supply a whole laundry list of problems but, in the interest of space, will just tell about the latest. A couple of weeks ago the fake tin foil paint on my oven and burner knobs just started falling off, revealing cheap plastic underneath. When I called Maytag to complain, I was asked how I clean the knobs. I told them that when I clean the stove front I remove the knobs and drop them in warm water with a couple drops of Dawn dishwashing liquid for the few minutes it takes to clean and polish the stove front, and that I had been using this same procedure for 2 years. The rep. hemmed and hawed awhile and then went away to consult her database. When she returned she told me that one is not allowed to soak the knobs per the manual, and therefore she could not offer any help. She then generously offered to transfer me to the parts department, where the rep. informed me that replacements would cost $70 EACH, thats a total of $350 plus shipping for 5 cheap plastic knobs. WOW! What a deal! I tell everyone I meet NOT to buy any Maytag branded product, and to apply extreme skepticism before considering any Whirlpool product. (BTW - the last certified Maytag appliance repairman to come & fix one of the appliances essentially admitted they are junk.) Model #: MGR8775AS SN: R32810432.

I seem to be just another unhappy Maytag microwave oven customer. The SE code indicates a bad/faulty/short in the keypad. It seems this is a very common issue so buyers beware! If I dont get this resolved, I will no longer buy Maytag/Whirlpool products.

Bought the Maytag model MFI2670XEM and within 6 weeks freezer wasnt making ice. Repairman came and fixed it, within a couple weeks same problem again. It was fixed and within a couple months same problem. Fixed, but makes very little ice. Now 18 months later after purchase freezer is leaking water onto the floor. Very disappointed!!! After reading other Maytag reviews I am worried I will have to dump this relatively new refrigerator and buy another (wont be a Maytag) and our upgraded dishwasher from Maytag is terrible! I hand wash all my dishes before putting them into the dishwasher. The smallest bit of ketchup or sauce is not washed away in the wash cycle. Our Maytag stove/oven seems to not heat correctly, as well. Internal temperature gauge reads 5-15 degrees off all the time. Thumbs down Maytag! Extremely disappointed with Maytag products! Will never buy again!

We purchased a Maytag gas range, only to have the paint wash off the front trim of the oven door. The digital panel went out in the second year of use and is apparently expensive to replace. After going through reviews by other owners and discussions with repairmen, it was determined that these panels only last about a year and are defective. This problem is extensive with Maytag. My brother was a repairman for them and dropped them due to poor quality of workmanship in appliances and their dishonest approach to warranties. I should have known better. Dont ever buy Maytag!!!

Never had a Maytag before I bought my house. So far the only complaint is there’s a broken piece that prevents the drawer from functioning. Otherwise, pretty good stove/range for the price. Do wish it was easier to clean without scraping anything up.

I purchased the gas stove in June of 2012 from Home Depot, along with a Maytag microwave (Model MGR7662WB4). Home Depot installed both items. After trying to reach into the microwave about the stove, the knob would turn itself on with me brushing up against it. This happened several times, and one time the flame shot up and I almost got burned. The last time it happened, I did not realize that the knob was turned very slightly and gas was coming out of the burner for several hours. If it were not for a friend stopping over, I would not have considered the odor being from the stove. I assumed that the drains were probably backed up and started to add cleaners to the toilet bowls. I had to open the windows for several hours to get the smell out. So I called customer service 2 times. The first person said I would have to pay for the call if the problem was not Maytag and I said, “Forget it.” Then I went into Home Depot and the salesperson in there gave me another number to call for service. They came last Friday and said that he had seen at least 10-15 calls about this and since the unit was working as designed and no recalls, there was nothing they could do. “Just wait and see if a recall would be put into place and I would be on the list to fix it. In the meantime just keep the knobs off (which I was doing already out of fear).” My sister just bought a Whirlpool gas range this summer as well and asked if I could try her knob and it worked perfectly. Again I called CS and was told they could not send me those at no charge and that it would cancel out the warranty. So I asked her what I have to do before I or someone else gets injured and she said that until there was a recall, there was nothing they could do. I told her I was going to contact Consumer Report as well as Pam Zekman on Channel 2 news in Chicago. End of story; I still have the problem and no knobs on the new stove. Anything you can do to help please contact me, and thank you in advance.

The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.

We bought the Maytag Aqualift cooktop about a year ago & are continuously dissatisfied with it, for several reasons: 1) the cooktop is a huge nuisance to cook on. The burners are either raging hot (causing boil-overs), or too cool to simmer. The boil-overs then require much cleaning with an expensive cleaning agent. 2) the oven, whether you use regular or convection, underheats - so you can’t tell how long the cooking or baking process will take, & you have to monitor the cooking process. 3) the so-called self-clean is a joke; the oven will not be clean unless you crawl inside & clean it manually. Overall, I’d prefer to toss this range in the trash. I’m a good cook, but I get angry every time I use this expensive, poorly- designed product.

Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.

Bought the Maytag high efficiency washing machine with the auto-sensing and deep water wash feature. It took some getting use to because of all the washing choices and different noises it makes. Auto-sensing seems to use very little water which is strange but clothes seem to come out clean. Best bet for me is like the old school way and use deep water wash and light load which is shorter and thats most efficient power wise but will use more water which is fine by me. Also bought the matching dryer and thats a 5 star review. Excellent product.

The ranges are getting great but are more so with digital than buttons and knobs which they should still have, especially for the handicapped and some elderly who prefer them. It would help prevent injuries. It was hard for me to find the knobs.

I am at my wits end, as I try to get some satisfaction for the fact that this stoves cleaning system does not work! We purchased this stove at Home Depot in Hadley Massachusetts on February 2, 2014, and it was installed in a seasonal cottage that we were having renovated. When we arrived at our cottage in May, I was delighted with the stove. The cook top performed well and the oven size was great. During the summer, we tend to grill outside so the oven didn’t get much use, but it perform perfectly every time I used it. I always remove any debris that may have spilled immediately, and didn’t see any need to user the AQUA Clean feature until we were getting ready to leave in October. When I ran the cleaning system as recommended in the manual, there was a stain on the bottom of the oven. I then ran it eight (8) more times with the same result.I called the service number and they scheduled a service technician to come for a visit. He said that the stove was working the way it was designed to and unfortunately since it really didn’t get hot enough to do the job, the stain (and with more use, more stains) would remain. He also noted that should I try oven cleaning products, my warranty would be voided. This was not the answer I was hoping for, but since his visit was on the day before we were heading South for the winter there was not much I could do.Have called the service number several time since then, asking what could be done to rectify this problem with no positive responses. One did say that they could send the service tech again and went so far as to schedule an appointment for January, which she suggested I postpone with the technician until we return in May. The reasoning being is that since the warranty is only for a year, and the cottage won’t be opened until May, the fact that the original appointment was within the warranty period would cover the cost of the visit. When the technician called a few days later, the scheduler said that it made no since to go again, unless Maytag came out with a fix for the cleaning system. Since it’s not broken, but just does not work. I again spoke with a service rep and asked if anything could be done or if I could speak to a supervisor, she said that one would call.. That was weeks ago and still no call.We purchased this stove with the hope that it would last for many years, especially since it is only used for five months of the year. Ease of cleaning the oven is important. Home Depot no longer sells this model, and after some searching the internet I have found that I am not alone with this issue. Apparently it is quite common. We will not be able to access the cabin until May 2015, but would appreciate anything you can do to expedite a replacement of this stove, with one that actually self-cleans or a refund.

I purchase my first glass top stove; a Maytag. It came with a 10 year warranty on all elements and the glass top. As this is a first glass top I read through all instructions, there appeared no real warnings on what to do to maintain the glass; or rather what would damage or void a warranty. I simmered some maple syrup, and as it so often does when reaching the proper temperature, it boiled over. On a regular burner, one just uses a little elbow grease and your stove is returned its previous state. This actually pitted the glass, and as the warranty people at Maytag informed me voided the warranty, and seriously weakened the glass top suggesting it would be likely to break. Seriously?????? All of us boil stuff over on the stove top from time to time, and this damages the glass top and voids a warranty??? VERY DISAPPOINTED in Maytags product and their warranty.

I purchased a Maytag Dishwasher (MDB7749AWW1) just over a year ago from Sears. I did not get an extended warranty since the appliance wasnt over $1,000 and I thought I would take my chances. Sure enough, about one month after the warranty expired, it all falls apart. There is something wrong with the control panel and I cant get anything to work. Ive been looking online and see that this is a common problem. So rather than throw more dough into the money pit, Im purchasing a new, simple, uncomplicated GE Americana washer from Home Depot for $279. I figure this will cost me less than going through the repair dance with Sears and Maytag. I will never purchase an appliance from Sears again. Ive been through the mill already with a $2,000 Jenn-Air range that has broken down five times in the past three years (2 times it was the control panel). I was lucky that I purchased the 5 year extended warranty on that one, but never, ever again will I deal with Sears.

We had a Whirlpool stove/oven for many years, and it was finally time to trade it in. Everything about that unit was good. While shopping for another Whirlpool, the sales rep told us that Maytag and Whirlpool are one and the same. That we found, is false. An important feature for us in an appliance is the self cleaning oven. The Maytag oven had to be leveled four times after it was installed, in order for the self clean feature to function. The self clean part is only a small indented portion of the bottom of the oven, not the entire oven. And even that does not clean. After going through the dealership service about this problem, I contacted Maytag. My final frustrated summary to the rep was that I understand that we bought a lemon, and you are not going to help us in any way. I just want to say to anyone considering a Maytag stove and oven, raise your standard. If you choose Maytag, you will only be disappointed. I am.

I purchased a Maytag refrigerator 4.3 years ago. Model #NSD2572VEW01 side-by-side. Came home to find water on floor. Called for service at a local company. Tried several new parts, only to find out I had a bad compressor. Part cost $358.30 + labor charge which couldnt be estimated because of difficulty with installation. Called Maytag for help, was told FIVE times, Sorry, nothing we can do to help you. Have never had any other appliance in my life except Maytag. NEVER had a problem with anything before. Have washer, dryer, fridge, stove, microwave, and dishwasher. Found the answer to be unacceptable!!!

My $1,500 Maytag double oven Gemini has been trouble from the get go. 1st, trying to broil something cannot be adjusted. It sits 3 to 4 from the fire & there is no 2nd shelf. The control knobs sit on top of the stove & its easy to burn them when cooking. The broiler has always smelled like its leaking gas. Plus, the bottom oven stopped working & we had to get it repaired. The last straw was when the control board went out. We arent even going to try to repair, just going to buy a new stove. No Maytag!

I purchased a Maytag over the range microwave a couple of years ago when I had my kitchen remodeled. I have had it repaired twice already. Each time, it cost over $150. I bought this product with confidence that it was a quality product. To say the least, I am very disappointed and I will never buy this brand again. My previous microwave lasted over 15 years without a single problem. The only reason that I got rid of it was to have matching appliances. It was not a Maytag. I am looking to buy a new microwave and I will be sure to look at the reviews to prevent being suckered again!

Purchased Maytag front load washer model MHW6630HW from Home Depot. Machine was installed 9/15/19. From inception we had issues that have escalated. Machine leaks and makes strange hissing sounds. Home Depot has no record of the purchase in their website now. We tried to return it within days. We contacted Home Depot executive offices and they keep sending Paradise Appliance repair. The repair people do nothing and keep saying we have to come back again for you to be considered for replacement. Home Depot is dragging their feet and we are concerned about the six month deadline. The Maytag does not do an effective job washing and clothes comes out wrinkled. Concerned about the sporadic leak getting worst and doing damage to floors.

My refrigerator was delivered on April 3, 2016. I began calling for service July 2 when the bottom freezer door started depositing ice chunks on my kitchen floor every time we opened it. An appointment for service was made for July 18, service never showed up. Another appointment for August 3 was made and again service never came. I called the 800 number on Aug 19 again arranged service for Aug 24 after hours so that we did not have to take anymore time off work. When repair finally looked at the fridge they said the door was not aligned and did not close so the frost builds up and breaks off onto the floor. This can be fixed with a new door that can take from 6 weeks to 8 months as they are not stocked and have to be made at a factory. The fridge constantly runs and is starting to leak water through to my kitchen floor and basement ceiling tiles.I called Maytag/Whirlpool on Aug 25 and the service agent told me the best they could do for me was extend my original warrant by 6 months while I wait for replacement part and they advised I purchase the extended warranty. The second agent named Gabby I spoke to advised me to call Home Depot where I purchased the fridge to see if they would do something for me. She would write down my concerns but had nothing more to say or do for me since the repair person deemed the unit repairable and a part has been ordered. I called Home Depot on Aug 25 and I spoke to Appliance Dept who told me the manager who could help me was off that day. He advised me to stick weather stripping around the door to seal the leaks. I said I was hesitant to do anything that may void a warranty and he agreed. He suggested I may get a loaner fridge but I have heard nothing yet. I want a replacement fridge.When you pay $2000 for a fridge it should be worry free for at least a year? I have been reading reviews and I am wondering why this is not a recalled appliance as this seems to be a very common problem. I am sad that Whirlpool is not standing behind this product. Home Depot has been in touch with me regarding this fridge issue and the lack of customer service provided by Maytag. They are replacing the fridge on Sept 9th 2016 and taking the old unit away. Home Depot has tried to get in touch with Maytag and they have not gotten a response at all about my faulty unit.The staff at Home Depot in Peterborough have been excellent to speak to and have apologized for the issues with getting service to my appliance. I am very grateful to them for their assistance and for following up with me in this matter. The downside is that I am getting another exact Maytag unit as a replacement so hopefully this does not start all over again. Home Depot has been a great retailer to deal with. I am very saddened to hear that even Home Depot cannot get responses from this manufacturer. I have also lodged a complaint with the Better Business Bureau.

I purchased a Maytag Gemini gas range in July 2006. Rust has appeared on the bottom of both oven doors. I called Maytag customer service, realizing that my range was no longer covered by warranty. However, I feel the paint on a range, costing over $1,000, should last longer than 5 years. Customer service told me to call a repair technician. When I asked who would pay for this service call, they didnt even bother to respond to me. As I have read other reviews of dissatisfied Maytag Range owners, Im glad I didnt waste money calling a repair tech who would do nothing to help, but charge a $100 plus fee. The paint on a car, which is subjected to all kinds of weather, lasts much longer than 5 years. You would think the paint on an appliance inside a home should last much longer. This rust is becoming very unsightly. I will certainly not purchase a Maytag product again, as the company has proved they do not stand behind their product line.

We purchased a $945 Maytag 6.4 Cu. ft. self-cleaning freestanding electric convection range which was part of the stainless-steel package for $3600 + a $600-dollar 5 warranty. I did the research and found a solid 4.0 rating, so I went for it. Now I wish I never wasted my money and time. My 5-year warranty for all 4 appliances expired on 8/17 and now everything starts failing, how convenient. The oven will not heat past 340-350 degrees which won’t work with 90% of the stuff I bake. I called Maytag to see if it can be fixed and was quoted $400 for the issue but nothing else. I can pick up a new stainless-steel oven with the save features on a holiday sale for $500. Don’t waste your money on warranties!

A week after warranty expired, our 1 year old Maytag gas range (model# MGR7662WS 4) required new Direct Spark Ignitor (DSI) board. Knowing it was just beyond warranty, I inspected wiring first and found that the Bake connector on the DSI was loose, flopping around from a bad solder point on the board. Called Maytag and informed them of this manufacturers defect and all they offered was a $20 discount on a replacement part ($220 instead of $240). It worked with new part for 4 days, then something else went bad causing oven to spark, light, heat to less than 100 degrees, then shut down, then restart, then shut down, then restart, then stop doing anything. It has never worked correctly since then. How can a manufacturer of almost all domestic brands get away with such shoddy workmanship.. Taking advantage of defective or poor quality parts to sell more of the same when they fail and for an enormous markup? Where are the regulators who oversee monopolies and blatant scamming of American consumers?

I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.

We updated our kitchen appliances in 2013 and purchased all from Home Depot. Purchased Maytag Refrigerator, free standing range and microwave. What a big mistake!!! Not one of them are worth what we paid for them. I just noticed that I was getting a (chemical) smell from inside our 6 year old 3 door model MFI2670XEM5 refrigerator. Well being I know what refrigerant smells like I have a leak in the interior of unit. This is my final issue with Maytag and their so called great built appliances, I have had nothing but troubles since about 2 years after we purchased it.I guess what really surprises me is that unit is built by Whirlpool and has their name all over unit and I always had good luck in the past with the brand. This is one of several issues including rust on freezer door, broken plastic drawer frames to French door hinges broken, ice maker door issues. What a waste of my money that I spent on these and now after 6 years need to buy all new. IT WILL NOT BE Maytag or Whirlpool!!!

When we turn up the temp in the oven above 400 degrees, noxious fumes come out giving us headaches and nausea. We have to open all the doors and windows and bring extra fans...very toxic. PLUS the vent for the oven is at the top of the oven door, so the knobs for the burners get so hot you cant touch them!

The range I have works awesome, which is surprising for an electric stove. For being 11 years old I am happy with how it is still holding up. The only thing I would improve is if it was a double oven instead of a single!

The paint (stainless steel) on the top panel surrounding the digital screen is deteriorating from the heat and steam from light cooking. This happened the first time I used one of the back burners for light simmering. I purchased the range in December 2011, but had not used the back burners because I dont cook large meals. The black paint on the range top is also easily scratched when moving the grates for cleaning. This product has defective paint and Maytag has NOT responded to my questions sent to them by email. I will never purchase another Maytag product NOR will I purchase appliances from HOME DEPOT again. Home Depot should not sell shoddy products!

WE bought all new Maytag kitchen appliances and the extended best service contract. Cost 1/2 of the cost of the appliances. This was 3 years ago. Recently dishwasher went blank. Service call was a factory neutral wire. Then ice maker replaced with a reman unit. Then we thought something was wrong with the oven cleaning system aqua lift. So after many hours and calls two service techs told us the system will not clean the oven and after many cycles it will not and the bad part is they are still selling this system to the public. Criminal. I think they should own up to the public when they do this kind of thing. On top of this I would go buy the self cleaning oven but the tech even said he will not use it because it will break and need replacement. It is no better other than you can use oven cleaner to clean the finish without the heating element and you cannot use anything that works on the aqua lift finish. Bad deal.

I purchased a gas range from Lowes - Maytag- Model #MGR8880AS in 2012. The range has been repaired on multiple occasions 11/2016; 3/2017; 5/2017. All three times they replaced the igniter and burner. On one occasion they replaced the computer board as well. (Each time they have informed me that this part was a recalled problem and under warranty). The stove is now out of warranty and having same issue. The stove fills with gas and the igniter does not ignite and does so intermittently. Maytag only wants to send repair company out at my expense. They need to replace the stove, because someone somewhere will die because of their product. I will purchase a new stove and not from Maytag. (All my appliances are Maytag). I also have a copy of my receipt and will provide if needed; I used my extended warranty through Lowes each time. I urge everyone not to purchase Maytag appliances.

When we moved to a new home, we upgraded all the appliances, including the microwave. This was four years ago. When the first microwave stopped heating the food after two years, we thought it was a fluke and bought a brand new one, since fixing it would have cost more. Well, I should have gone with another brand. This is two Maytag microwave ovens in four years! We cannot believe that a company who enjoys such a good reputation can get away with such shoddy products!

We have had our Maytag double oven for about 5 years. 18 months ago two of the burner knobs froze off. You cannot turn them. We had oven repaired - they replaced part WPW 10204705 - it cost us approx. $400 to repair. Here we are today and ANOTHER burner know has frozen in the off position. I will have to pay again to have this repaired. We are super disappointed with this over and with Maytag. We would never purchase from them again.

I bought a Maytag Gemini double oven gas range 5 burners (model MGT8885XS000), even air true convection cooking. Within 4 months, 1 of the gas valves (knobs to turn gas on with) froze. I could not turn one of the top burners off. Maytag came out and fixed it. Three months later, another one froze. Again Maytag came out and fixed it. Our warranty ended. Over the next year, all five burner valves have frozen. I called Maytag, told them what happened. The most they could do for me was to give me the part half off. So I can pay $200.00 for parts and pay for a repairman to come out and fix it. The oven cost $2,000.00. I am still paying for it. Chances are if I repaired it would break again.

I can see by the comments on this page that the letter I sent to Whirlpool was in vain. I purchased a Maytag double oven gas range (MGT8775XW00) from our local Lowes. We were remodeling a home we had purchased. Unfortunately (as anyone whos been involved in home remodeling/renovation knows well), it took much longer than I thought it would before range could be installed. It was several months later before it was installed. First time I tried to use the top oven, it would heat to set temp (I assume) and then shut down. The larger bottom oven had erratic heating. I tried adjusting oven temps but it was a guessing game. We had Fix-Rite Corp out twice and they were puzzled by the problem. Two times, they replaced the control panel. After the second repair, it was decided the only thing to fix the kitchen was a complete gutting, new cabinets and floor. The oven was pulled out before I had a chance to use it again. By the time we got the kitchen finished and range reinstalled, I discovered the oven still had the same problems and the broiler would ignite sometimes and when it did, the flame would go out after 30 to 60 seconds and would not come back on. By this time, we were past the one-year warranty. After the first repair did not work, I tried to get Lowes to take it back and assured them I would purchase another range from them. They said they could not do that. Now I can see Im going to end up buying another range. Be assured it wont be Maytag and it wont be Lowes. I also own and use Maytag washer and dryer.

We purchased kitchen appliances in 2012. A Maytag French door fridge, dishwasher and double oven range. So far my lights on the range have not functioned right as to which eye is on on the smooth top range, the ice maker burned out and now the control panel on the dishwasher has burned out. All of course are out of warranty. We have replaced the ice maker. Now in search of the control panel for the dishwasher. Havent priced the part for the range yet. I do know that I have a Maytag washer and dryer that so far are between 10-15 yrs old and knock on wood they work great. But I will NEVER buy appliances with the name Maytag on them again. So sad that you spend top$$$ for 1-2 yrs of the appliances working correctly.

Totally DISGUSTED!!!! Have owned my range for several years! Love have double ovens, however it is double the repair!!!! Every year we must have the handles replaced as the connection loosens and handles fall off!

I will never buy another Maytag appliance. We built our home in 2005 and bought brand new Maytag kitchen appliances (refrigerator, gas oven/stovetop, dishwasher, and hood microwave). In seven years, we have had problem after problem with all four appliances. We had to replace the compressor in the refrigerator in the first 18 months and then the fan in the refrigerator about a year ago. We have had to replace the heating unit in the oven twice and the handle has broken off of the oven door twice. We have had to replace the handle latch on the dishwasher once and today, the microwave stopped working. We are not rough on our appliances (especially the microwave as we rarely use it), so I think the fact that every single Maytag appliance has broken down one to three times in different capacities in the last seven years says it all. We have had a very poor experience with this brand and will definitely never buy another Maytag appliance.

I have always stored clean dishtowels and oven mitts in the storage drawer of my ovens (for over 50 years). I bought a new Maytag (2 days old) and was cooking in the oven tonight. I opened the drawer to get a mitt and it was on fire!! I am shocked. How dangerous is that! I looked over the manual and there is nothing that says towels cannot be stored in the drawer. It was literally on fire. I emptied the contents of the drawer into the sink. Has anyone else had this problem?

This Maytag oven has lasted my mom for over twenty years. Now after her passing the oven is now serving me and my family. Have had it soon to be three years. Just now having to replace one of the eyes.

I purchased a new electric oven/stove, dishwasher and over the stove microwave. My dishwasher didn’t work from installation and it took Maytag over a month and half to repair. My oven door hasn’t worked properly since purchased and finally broke and I have been without an oven for two weeks waiting on repair. The customer service does not listen to you and seem to be completely unconcerned about your problem. I was told the item broken was a common stocked item and the repair would be quick but that was not true. The repairman told me they would have my parts in a week and would install them on a Monday. They have now scheduled my repair for Thursday. Over two weeks with no working oven. I will never purchase a Maytag appliance of any kind due to the terrible customer service.

This range cooks evenly, producing satisfying results every time. It’s easy to use, simple to clean and serves me well daily. It has a double oven feature with a smaller oven on top which is not only convenient but energy-saving. The top features a cooktop which is easy to use and maintain. Never had a better cooking appliance!

Have been very disappointed. The burners keep going out. The repairman said a bug could crawl on the element and break it. Then the temperature on burner on it works from med to high and any lower no heat. The dual burner is now backwards. The oven handle keeps falling off. Worst range I ever had and I thought it was a step up to Maytag.

Maytag AquaLift Oven #YMER8880BW - The aqualift technology does not clean the oven. It is sorely inadequate. I bought Maytag because of its reputation. This range should be recalled as should all their ranges with this useless technology. Buyers BEWARE! Do not purchase any range from Maytag which advertises Aqua Lift technology. This purchase has soured your reputation Maytag. I also purchased a fridge with the stove. I will NEVER buy a Maytag product again. I also would like to ask frustrated and disenchanted readers how they are getting their ovens cleaned. What product(s) can be used. Maytag - complete FAIL!!

Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.

Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts from the top rack wheel assembly broke. Assembly unit replaced at no cost through the 1 year warranty. (cost = time and effort to arrange replacement with repair person). Same parts broke again in November - replaced at no cost again under warranty. Warranty expires in two months. If past performance indicates future performance, this part will need replacing twice a year at ~$140 per visit or $280 per year. Not a good thing. Called Whirlpool and with several calls and emails. They offered an extension of a year on the warranty. I think using plastic for this wheel assembly unit is a design flaw. Would not recommend this dishwasher.

We have reported the first time use of New Gas Range using the oven and range top at the same time is impossible because of BURN HAZARD AND the response was soft with no explanations. The range arrived March 26, 2015. We were impressed with first baking only. Family arrived at our vacation home for Easter celebration. Our first meal on Good Friday using both oven and range top was a disaster and the cook was burned on the stainless steel knobs. The oven vents below the knobs were about the temperature of the 380 degree setting of the oven!We rendered the unit unusable and called Maytag customer care department during the late table dinner. I explained on the 45 min call we were having this event and would be all leaving Thursday and their solution was 8 to 10 day shipping of Fake composite stainless looking knobs. These knobs will have to be sent to our Ohio home 500 miles west of the Range location?? If they could ship that day why not overnight??THE SOLUTION OF WEARING OVEN MITTS FOR STOVETOP COOKING IS NOTHING SHORT of silly to conduct meals for our guest. And other members of our family that we permit occasional use of the home open to burns using this Range until we drive 1000 miles round trip to drive the knobs back to NJ from Ohio??? Customer Care fails to listen. We will not be returning until May. To illustrate my concerns about the logistical issues I asked if Maytag would pay for the mileage and tolls for me to replace BURN proof knobs. Oh and will it work or melt? Furthermore who will pay for the takeout needed to feed our family? He did not get it and consulted with supervisors for most of the call therefore 45 min of wasted call. No solution, self installation on an $800 Range. Dissatisfied CUSTOMER with an unusable Gas Range Burn HAZARD!! Poor Design oven vents less than 2 inches below stove knobs! See Photos.

We bought a freestanding Maytag gas range and oven two years ago for our lake house, where we stay approximately two months out of the year. The oven has been used probably six or seven times total. The gas range works fine, and the oven pilot light goes on, gas seems to be flowing, but the oven does not get warm. It registers 200 degrees, but there is no heat inside it at all. $300 to fix!

Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.

Like so many other consumers, I was drawn to the Maytag name because of what I thought was the high quality of their products and their stellar reputation. So when our old wall-mount oven failed, I sought out a replacement from the Maytag line. I purchased a model MEW5530WDDB17 in 2011 and had it professionally installed. It worked well for a couple of years. Then, suddenly, three of the numbers on the digital control panel stopped working, making it impossible to set the oven to any temperature that included a 4, a 2 or a 5. When I contacted Maytag, I was informed that the unit was out of warranty, but that I could schedule a service call. I had already researched this issue online and knew that the service person would inform me that I needed a new control board and that one could be installed for around $300, and that the new board would come with a 90 day warranty. When I asked the person to whom I was speaking, she said that she had no further information for me. I know that a lot of others have had this same issue with their Maytag range/ovens, and many of them agree with me that we will never purchase another Maytag product.

I purchased my Maytag double oven (MEW6627DDB) in November 2008. In January 2013, with a setting on 375, it heated to 440 in 15 minutes. The repairman said $650 because it needs a new control panel and 2 new sensors, one for each oven. I contacted Maytag as I felt this oven should not have gone out in 4 years. I spoke with Ebony and then a supervisor, Vana. Basically, I was told that since I didnt purchase an extended warranty, there was nothing they could do. While I have a freezer 40 years old and still going strong, I realize that appliances manufactured many years ago were much more reliable. I feel that Maytag should stand behind their products and should have offered to send me replacement parts. I know I would have had to pay labor for installation. Their answer was I should have purchased the extended warranty. However, one should not have to purchase extended warranties for products. I had every confidence in Maytag. Why else would I have purchased my first Maytag product? I should have stuck with Whirlpool, which I was recently told, now owns Maytag. Maytag customer service personnel were extremely unhelpful. I wonder how many Maytag employees purchase extended warranties for their appliances or if theyre smart enough not to buy Maytag.

I purchased my Maytag gas range (model number mGR7665WB) on Thanksgiving 2011! It worked fine until May 2012. Then the bake function just stopped working. If I select bake, the temperature fails to rise above 100F and a sickening gas smell fills the kitchen! PC Richards, where I purchased the product from, sent a repairman who took two weeks and two visits to fix the part! Everything was working fine until six months later during cooking for a full house on the day of my daughters birthday party. Same problem, bake function failed again along with gas smell! I was pregnant at the time and very worried about the gas smell! We had to leave the house a few days after that due to the hurricane and when I returned, everything worked great for a few weeks only to fail on Christmas Eve leaving me to cook the meat for our Christmas Day dinner in a neighbors house, highly embarrassing and inconvenient! Now Maytag and PC Richards are only able to repair at a high cost to me which I cant afford and feel I shouldnt be responsible for as this product has been consistently unreliable and possibly dangerous. I am especially concerned about the gas smell as I have a newborn and a 3-year old in our small apartment!

In 2009, we purchased $5,041 worth of Maytag appliances. Three years later, we have had issues with every appliance except the dryer. The washer needed a new motor and circuit board in February 2011. The oven light came on and stayed on because the switch malfunctioned in June 2011. The ice maker in the bottom drawer sprung a leak in February of 2012 and today, the over-the-range microwave stopped working without any sputters or warnings. While I was investigating the possible reasons for my microwaves demise (Im concluding that it is poor craftsmanship!), I found that my dishwasher is on recall. I did not have any problems with that and it is the one appliance that could have started a fire! Maytag appliances will not be bought again by me or anyone I know. They are a huge disappointment and waste of my money!

I have an MFD2560HEB refrigerator that I purchased 6 years ago. I paid a premium price for what I thought was a quality product. It has had issues with the ice maker from the beginning, yet I was always able to get it fixed with unplugging the unit for a while. The fan inside the unit stopped working last year. I took apart the entire inside to replace it, and now, 4 months later, the water is completely frozen. Unfortunately, I purchased a Maytag induction stove in May and less than a month later, it is not working either. Maytag quality is not! I asked if I could return the stove, but was told I had to let them fix it. Im still waiting to use my $2,000 stove!

I bought a Maytag Gas Range in January 2010. In January 2012, the wiring caught fire, and now, the oven is unusable. Maytag was not very helpful in our loss of money and product.

I bought my Maytag Bravos washer and dryer set about 3.5 years ago when I moved into my home. There was a 20-year old set here that did work, but I wanted something newer and more efficient, so I donated the old set and bought these. Performance of the washer has always seemed mediocre, clothes dont get as clean as I think they should, whites are dingy, despite using hard-water additives and the correct HE products.A few months ago, the washer started a new behavior: stopping during the initial fill cycle and displaying an F1 error. I soon figured out if I hit cancel then start again, it would resume filling and proceed with the cycle. Over time, I had to repeat it more and more. Its now up to ten F1 errors both at the beginning and end of the cycle. I dont have that kind of time to babysit my washer. I already have a full-time job.I have called Maytag/Whirlpool twice now, both times getting unsatisfactory answers. Even after escalating to the customer service supervisor, I was basically told that it is most likely the control board that is the problem and since Im no longer under warranty (that washer ‘is’ almost 4 years old, maam), Id either have to order the part myself from their supplier (total cost $250 + the risk of DIY), or buy their service package for about $350 which included fixing that problem plus one additional years warranty.I pointed out that for a major household appliance that I (over) paid for, I expect a life of more than 4 years, especially since I had a working 20-year old washer when I moved in here. Since when is this acceptable? I could understand if it were a wear-and-tear part, like a rubber seal or something that moved constantly and would eventually need replaced. But this is the electronics module, something that cant (or at least, shouldnt) be worn down or broken by use or even user error. This is an integral part of the machine, and if it has a fault (which it clearly does), the manufacturer needs to stand behind it and help the consumer.What angered me even further is that the customer service manager even admitted that models similar to mine had had similar problems, and a free control board was sent to those customers. But my model was not in that range of production, so clearly they have no fault, in their eyes. Apparently, its not even remotely possible that maybe when they determined the range of models they believed to be faulty, mine hadnt been in use long enough to display the same behavior? Maybe the range they selected is too restrictive and they missed some. From the volume of complaints Ive seen online, Id bet that to be the case.I asked to be transferred to their legal department, and was refused because we just dont transfer customers to the legal department. Well, I just dont buy Maytag or Whirlpool anymore, and Im going to do my best to make sure nobody else does either. Im replacing this ** with a different brand, one Ill be sure has tremendous reviews and a manufacturer that will stand behind it.

My Maytag Bravos washer is 3 years and 7 months old. While not in use the lid lock motor shorted and caused the control board to fail. No lights on the control panel. Without an extended warranty I called a repairman and the above diagnoses was the result. The estimated cost of repair was $600.00 plus, this includes the lid lock switch and the control board. Might as well buy a new washer instead of paying that much. I called Maytag and complained. The first person I talked to offered me a one year warranty plus the repair of my machine for $345.55 which was less than the repair estimate, sounded good. They set me up with an appliance repair in the area and I said ok. Next I checked the appliance repair on the BBB site and didnt like what I saw, so I called Maytag and told them to cancel the appointment and they suggested I try another appliance repair. I was told I had to talk the warranty company to arrange for a new repair facility. I talked to the warranty company and they agreed to change repairers and I choose the one that gave me the diagnoses. While we talked I told them that the repairman I choose was here and gave me the diagnoses that I was complaining about. The warranty company said they could not warrant a washer that had been looked at and diagnosed. They canceled my warranty and said they would refund my money.The only thing left to do is buy a new washer. Not a Maytag this time. For those of you who are in the market for a new washer and dryer (had trouble here also) I would advise you to read the complaints and I believe the majority of them. Not too long ago there were full page ad in our Sunday paper touting the merits of owning a Maytag product. One thing you cant do is advertise quality when it is not in the product.

I have a Maytag Precision double oven 850 series. The upper oven handle does not fit snugly and has been broken 4 times. I have had to order 4 new handles because the hardware does not seem to secure the handle to the oven door. There are no problems with the lower oven door.

We purchased all new Maytag appliances when we built our house. So far, the stove/oven has quit working and been repaired 3 times; its always the ignitor. The dishwasher has been fixed twice. The washer no longer spins out as it should. The refrigerator and dryer so far have run okay. I am definitely going to change brands with my new appliances. I will not purchase Maytag again. Its not what it used to be. I will do without oven this time, until I can buy a new one. Also, the dishwasher door has had problems from day 1, and now, it will not close at all. It seems like its off the hinge. Definitely, its not the Maytag of years ago.

Maytag washer, dryer, oven, microwave over-the-range - all crapped out in four years. I will never buy or recommend Maytag. I believed them to be one of the best brands but apparently theyve learned a few too many shortcuts.

We purchased our Maytag gas range in 2015. Within 6 months we noticed the clear coat and paint was defective, we called Sears, they allowed us another range top and replaced it but told us our warranty was up in a month and they would not replace another. The stove always looks dirty because the clear coat and paint have bubbled up and it is clearly a 100% manufacturing defect that should be recalled.

Control panel is defective on my Maytag dishwasher. Found a phone number that was created to deal with this problem. I only had to hold for a few minutes but the first person I spoke to was rude and unhelpful so I asked to speak to someone else. When another agent came on the line I told her that only the normal and rinse button light up but do nothing when pressed. She arranged for a repairman to come to my house and determine if my control panel is defective at their cost. When he arrived he asked me what the problem was and I said, The touch pad control panel is not working. He stated, Your control panel needs to be replaced. I have to order the part and come back to fix it. He was there for about five minutes and he never laid a finger on the dishwasher. When I asked if the control panel design has been fixed he said, No, you will probably have to replace it again.There is a video on the internet that shows how to seal the electronics with silicone. The repairman said that they cannot seal the electronics unless Whirlpool provides a kit to do it. I guess the Maytag repairmen may have to come out of retirement. My husband will seal ours after it is replaced so we hopefully dont have to deal with this problem again. So now I am waiting to see if he returns in a reasonable time frame and gets my dishwasher going. There is a class action suit about this issue filed in 2013 about this defect.Updated on 09/23/2015: A repairman came to my home on August 20, 2015, at Whirlpools cost, and he determined my touch pad did not work. He informed me that Maytag would provide the part, free of charge, but it would cost me 85.00 for them to come back and install it in 2-3 days. As of today I am still waiting for the part to come in, apparently due to high demand Maytag was out of touch pads, which were out of stock. No idea of when that would be, the repairmans company said, dont call us, we will call you when the part arrives. So I began to look for the part myself, found a couple on an auction site, but most companies that sold parts were on backorder. Until I found a company that said their inventory was out of stock but they had five, stashed in the back. The price of 105.00 was not that much more than the 85.00 cost for the service call. Got it in two (2) days, installed (in about five minutes), sealed by my husband and I loaded it and washed my dishes. I was so overcome with relief, tears came to my eyes and I almost fell out. I give five star to the fella that had the part stashed until I needed it.The Maytag repairman is still waiting for the part so he can fix my dishwasher.

I have had this range (Maytag MER8775AS electric range) for 36 days. The hot surface indicator light doesnt come on (bulb is fine) and the heat elements turn on and off on their own when I am cooking. 36 days! This thing is junk! I am going to see if I can return it, even though it is outside the 30-day window.

In a way, l feel fortunate and you will read why in a minute. l have been reading Maytag complaints specifically looking to see if what happened to me has happened to others. Apparently, it has. We purchased our Maytag range, model MER57750AB, in 2005. We too have had some repairs done under warranty. Unfortunately, we live in a day and age where technology isnt always our friend. The old appliances that were not electronically driven lasted forever; todays appliances do not. However, when something with potentially serious consequences happens that is not technology related, it rates in the who is the idiot who designed that? category. I am talking about the exploding exterior glass oven doors.Two weeks ago, the oven door handle on our range came unscrewed on one side. I continued using the appliance, planning on repairing it myself when l found the time. (I used to tinker around the garage with my dad when I was little and therefore, I have great repair skills in several areas.) Last week, I was standing in front of the stove when all of a sudden, the glass panel dropped from the door! It landed straight up on the floor and fell forward so the top edge of the glass landed on my toes (the toes that I had surgery on for six hammertoes last November and are still sore!). Needless to say, l was shocked that this happened, and even more so, I was grateful that it did not break or either of my two grandbabies were around at the time. Then, I looked at the glass and saw that it was attached to the door using only eight small pieces of double sided sticky mounting foam. I mean small! As I said before, idiot! Did they not think that the heat from the oven would eventually wear out the ability of the tape to do its job? I gave up reading after I found enough complaints about the mishaps with the glass on the oven doors to realize that there is a definite problem here. I did not see where the glass fell intact, as mine did. Therefore, I am suggesting that the exploding glass panels more than likely gave way, as mine did, and shattered when they hit the floor. Should there be a product recall for this? Absolutely! The question is how does a recall get put in motion? As others have stated, this could have been a horrible disaster had little ones been around. I pray that doesnt happen to anyone.

Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.

I bought Tapan gas stove last year, but all your ranges have a problem. Whenever we clean the range, it never goes straight stay up ,even when I bought from Lowes Store and I told them they said that defect from manufacturer. You have to correct your manufacturers defect, I want an answer as soon as possible. Thank you.

I purchased this five-burner gas stove two years ago. I have this stove repaired three times. The first and second problem with the stove is when I turned on the oven, it would never click on. This was a month after I purchased the stove. They sent someone over to correct the problem and that did not work. The third time someone came. He changed something in the oven and it started to work. After that, I continue to have trouble with the oven. When I have the top eyes on, the oven will not work. When I only turn on the oven, it will go to 350 only. It will cook for an half hour and then cut off. I smell gas in my house and my food is smelling like gas. I have stop using the oven. I did not purchase a stove to not use the oven. This is totally ridiculous!!! I am tired of this situation. Maytag needs to recall these ovens, so I can purchase an oven that works. I have thrown food away because it smells like gas - because the oven will cut off in the middle of cooking. I am very tired of this situation and when you call Maytag, their customer service is terrible. I will never buy Maytags products again. Please help.

I started hearing the Maytag Microwave MMV4203DW00 beeping this morning after breakfast. I had not used it since the night before to heat up soup in a Corning Ware bowl. Its doing that 5E thing and nothing on the control panel works. Ive unplugged it, waited, plugged it back in and the same thing. It starts off saying Select Clock and 5E and then stops on the 5E. I bought this in Aug. 2010 and it is vented out the wall. Of course, that doesnt work now. The metal rack has never been put in it. Im single and the only one who uses it and I dont use it very much either. And this model only got the one 40-watt regular bulb over the range - lousy. And it doesnt work now either. And the control panel lights up orange. Had I known that, I would have never bought it in the first place. Of course, the stupid orange 5E lights up. Im unplugging it for good. Its not worth fixing. Do not buy this microwave!

I purchased a Maytag electric range model # MER8775AS in Feb 2012. While boiling syrup, the pan overflowed onto the oven door. As I began to clean up the spill I noticed that some of the spill had gotten inside the door on the inside of the oven glass. To remove the stain would require disassembly of the door. I called Maytag and complained of what I called a design flaw and they said, No, its your fault for spills entering the door. They even sent a condescending email to me informing me that if I needed to purchase parts, where I could get them. I designed appliances for years and this is another example of poor quality and lack of consumer service. I AM DONE WITH MAYTAG.

We purchased the Maytag over the range microwave December 2014. Three months after installing it the door cracked. Maytag did replace the door and the repairman thought it might be due to the heat from the stove (huh, it was designed to go over the stove, where there will be heat). Now, six months after that, the layers of plastic on the door are separating and the piece around the control panel is cracked. Maytag agreed to replace the control panel but refuse to replace the door as it is only cosmetic (their words). So much for paying a little extra for what we thought would be a quality product. It seems to me that if something was made to go over the stove, it should be made to withstand the heat.

I purchased a new gas range in Nov 2013, but didnt use it until April because I was remodeling a house I had just bought. When I used it to cook Easter dinner, my meal was cold; the oven heats, then shuts off. Maytag has sent service techs 3 times. They have replaced the control board and the DSI module and ordered another part, for which we have been waiting over 3 weeks. Now they tell me it will be here next week. Maytag obviously cannot fix the NEW range, but they refuse to replace it. They deem it to be repairable though they cannot repair it. Customer service claims to be sympathetic, but will do nothing except schedule another service call and offer to extend my service warranty. What good is a service warranty if they cant repair the appliance? If youre smart, youll steer clear of Maytag and Whirlpool appliances. They are total CRAP.

Whirlpool owns Maytag and it appears that selling poorly made products is now their focus. When I purchased this Maytag 30 Gemini double oven range, I thought I was buying a superior product. Now, I am on my 3rd repair. When would it fail, on Christmas Eve morning when I am trying to prepare dinner for 20 people who are coming for dinner party. I paid too much for this piece of junk. From now on, I am buying from the scratch and dent sale because there are no quality appliances manufactured today. Buy cheap and it wont irritate you so much because no one especially Whirlpool owned companies focus on quality.

I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.

I purchased this new a year and 4 months ago and have had nothing but issues. We thought it cooked slow or cooked high/low but couldnt be sure if we were just imagining it until we had family come down at Christmas and complain about how slow the top burners are and why is it taking so long to boil water. Then again family for Easter where they cooked three days in a row and they complained that our top oven either burns or under-cooks the food which we had noticed but presumed we just mistimed a lot of food. Just recently the bottom oven wont heat past 350 and just constantly says preheating. The top oven followed suit shortly after. Nothing past 350.

I bought all new Maytag appliances for a new house built 2 years ago. The oven fan, while in warranty, began coming on in the middle of the night. It would turn on, cancel, began not working, and then the ticking noise began. Maytag sent 5 different service people out, sometimes without the part. We are afraid to use it now and have turned off the breaker for it. Now, it is turning itself back on again. Maytag says we must now pay for any repairs/service calls as it is out of warranty. It was not out of warranty when all these troubles began.I called Maytag customer service today and could not have talked to a less customer friendly person. She didnt care that it was in warranty when the trouble began. It is out now and is our problem. There is no one else but her we can talk to about it. She is the decision maker. What experiences has anyone had with trying to call the president of Whirlpool, or filing a small claims court action? Any help is appreciated. Who is going to cook our Thanksgiving turkey?