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Dishwashers are a convenient way to do the dishes, especially if you have a family or are hosting a large gathering. And when it doesn't start, it can cause a lot of frustration. But before you contact an expert, here are a few ways to try and get it to work again. Door latch: Every d[...]Whirlpool EMEA certified Top Employer Europe 2022
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ThToday we are going to talk Water Heater Brands. They all may serve the same purpose, but there’s countless models to choose from. Today we’re going to help you narrow down your options. We are ranking the top five Water Heater brands based on the consumeraffairs.com rating system. W[...]The new Samsung Bespoke French Door refrigerator
Samsung Electronics presented its first-ever Bespoke French Door refrigerator at CES 2022. The version is available in a choice of 3-door, 4-door and Family Hub models. According to the company, the new line represents the very best of Samsung, pairing customizable designs with unique technologies t[...]Product Reviews:
Four years ago we purchased LG's glass top range for $899. It's now 2015 and the largest burner element is already dead. For that amount of money this thing should last at least 10 years or more. They sure don't make things like they used to! Repair of the burner is within the measly five-year warranty (this should have been my red flag before buying), but honestly who wants to go through the hassle? We'll probably have better luck fixing it ourselves than dealing with an inept service rep. I realize they're not the same but my mother-in-law also had issues with her LG television that she owned for only a couple of years. I think LG should stick with cellphones and leave the appliances and electronics to a more capable company.Kay of Monroe, NC
consumeraffairs.com
The Viking Range seems to be fine but when I ran a little bit of problems, Viking didn’t care until the people I bought it from pushed them. It was brand new and I just cleaned off the griddle. That was when I noticed it was damaged. There were two pit marks in it and with the amount of money I spent for it, I didn’t want a damaged griddle. They sent a replacement part and there was a trough and a backplate but they forgot to send the screws. I talked to the people I bought from since they just delivered it and they tried to contact Viking. Viking said they were not replacing it and the rep from the dealership had to push them to get in order to get it replaced. The customer service wasn't that great in order to get something replaced. Other than that, I like the whole thing and it’s a great range.John of Schwenksville, NJ
consumeraffairs.com
Samsung induction electric range model #NE599N1PBSR - almost immediately this stove top was causing grief. Purchased in Spring 2014 before summer I had placed a call to Samsung to report the problems. I was appeased by the customer service person who declared it was my pots. I had purchased very expensive induction pots and the problem still persisted. I had induction pots as soon as I bought the appliance. I thought they might be inferior. It has continued for 2 years with no solution. Samsung has "no record" of my problem. Over a month ago Samsung's repair person came to investigate - has been 6 weeks, no callback, I have placed 3 subsequent calls, no callback. I spoke with Samsung today... they have no record, and can't do a thing, they will NOT honor warranty even tho the first complaint was lodged before the expiry of the warranty - once again they have no record of that call. Shame on Samsung. Elements won't work, oven shots off, at best I can use 2 elements at one time. I bought 4 Samsung appliances that day and already had the dishwasher serviced also. Such a waste of money!Cindy of Cranbrook, BC
consumeraffairs.com
We remodeled our house a little over two years ago, and my wife bought new LG appliances for the kitchen including a dishwasher, electric cook top range, microwave and refrigerator. I like the fact that when you get water out of the refrigerator door, it comes out fast. When it went out, it took almost two weeks to get done, and that’s the only complaint I have. We’re retired and we can’t afford to go out every meal, so we lived out of coolers and one small hundred-dollar refrigerator for a month. When the repairman brought the compressor in, he informed us that he puts a lot of compressors into LGs. In fact, he finished up with us at 8:00 in the evening he was here, and he went on to do another one before he went home.Skip of Birmingham, AL
consumeraffairs.com
Two years ago we remodeled our kitchen. The new Samsung over the stove microwave matches the new Samsung stove and has some nice features and I do like it, but it is starting to make a 'grinding' noise. It seems to have caught something from its big brother, the stove. This stove has all the bells & whistles..Looks like a cooks delight... That's a disguise.The stove really sucks. It cooks everything to hot and the smooth top is a ** to clean compared to my old Whirlpool smooth top. The top burners on the Samsung take eons to come up, and when they do it mimics Kilauea. It will not do a 'simmer' but slow boils. I end up cooking everything on the small burner rings, including big pots. I had to drop the oven temperature down 25 degrees to get the right results. I called the Samsung repair service. The guy told me there is nothing wrong with the stove. He must be a Democrat.Recently, when I use the oven, the convection fan started making noise... It is now making a racket. I checked with an appliance guy and he said that he has seen Samsung stove fans junk out before and eventually seize on a regular basis... the cost to replace the fan assembly would be about $300-$375 bucks. I went on the Internet and found videos on 'how-to' replace the fan. I found an appliance parts website. My husband looked at the YouTube videos and is going to fix the stove himself. Never a Samsung product again. I understand their TV's are not very good either.Carol of Ocala, FL
consumeraffairs.com
My induction range is incredible and makes cooking an enjoyable experience. My husband said it's official, you're now a "foodie"! Our Thanksgiving turkey was the best tasting, juiciest bird we've ever had and no bag! I love my range so much. I talked a woman in Windsor into buying the same one and she love hers too!Tobi of Burlington, ON
consumeraffairs.com
My glass top range will not simmer even on low. Everything boils. I have to shut off the stove, let it cool to simmer and then turn it on again. The top oven doesn't heat properly. I had a repairman out and he said it was normal. "The top oven isn't made to bake." Are you kidding??? I also purchased a Samsung refrigerator. I like the design but the Ice Maker is crap. Samsung replaced the first one with one just like it. I have to defrost with a hair dryer once a month as it jams up with ice and stops make cubes. One big pain. Samsung doesn't seem to care they are manufacturing CRAP!!J of Palm Coast, FL
consumeraffairs.com
Kenmore model # 79092803013 electric range oven started smelling plastic burn every time I turned on the oven. Well, I should have turned it off but I didn't. Thanks to God it didn't cause any major damages including fatalities. The baking and broiling elements stopped working and decided to open the back panel of the range. To my surprise the control board and the harness was burned and melted until changed to complete black. They should have recalled their products knowing their safety issues. The sad thing is all my appliances are Kenmore. I will never buy their products again. Be Aware!!!Rahel of Alexandria, VA
consumeraffairs.com
Purchased brand new stove, fridge and dishwasher (all Kitchenaid). Fridge and dishwasher so far are fine (it's been a month) but the stove...MAJOR DESIGN FLAW! (model # KGRS303BSS1) Gas range will cause injury during normal use! I was using the top burners and oven at the same time to cook dinner (because people use stoves to eat) and after having it on for about 15 minutes or so, the knobs get SO HOT you BURN YOUR HANDS! This lesson was learned after my 20-month old son decided touching the knobs was a good idea and burnt both his hands. They stupidly put the venting for the oven in the FRONT of the stove just under the knobs for the burners instead of at the back of the range like most companies do. WHY? THIS IS STUPID! So, after being on hold and on the phone for almost AN HOUR, WAITING for the rep to schedule a technician to come out to look at the range "to see there indeed is a design flaw" when he can just look at a picture of it online as it's THE SAME THING. So I hung up and decided to advise anyone and everyone NOT to purchase this stove unless you'd like to burn yourself and your children every time you want to use the stove. Not to mention the RIDICULOUS wait times for the phone reps to do anything. Do not waste your money on this stove... and it wasn't cheap to begin with. Shame on you Kitchenaid!A of Toronto, ON
consumeraffairs.com
I replaced 15-year old Sears Kenmore appliances with what I believed to be top of the line Samsung appliances. Boy, did I learn a lesson. Problem number 1: the oven dead shorted a heating element. We had a service man out for the repair. He didn’t have the parts. Evidently, Samsung replacement parts are not well stocked or easy to get. We made our own repairs. Problem number 2: the refrigerator ($2700 French door, freezer below) started leaking water under the deli tray and freezing. This appliance has a service plan and the service tech was contacted. It took two weeks to get the part, which was shipped in to our house from California. He made the repairs. The problem was solved for a while.Six months later there is water in the same location. Problem number 3: microwave door handle broke off at the mount. Cheap plastic connection between metal and plastic. Then the key pad started dead shorting and shutting down the breaker. The problem only occurs when you set time and run machine. It doesn’t occur when the preset buttons are utilized. Samsung appliances all less than 2 years old all have problems. The replacement parts are scarce to find except online. All the service techs I spoke with spoke very poorly about Samsung appliances in general. I am completely done with Samsung forever. I just had to replace our 15-year old Kenmore dishwasher. I didn’t even consider Samsung even though it would match our other appliances. I am only going to buy American made appliances in the future. They may not be as high tech or fancy looking, but they work and last and you can get replacement parts. 3 Samsung appliances, 3 bad experiences, 3 strikes--you’re out.Mark of Apex, NC
consumeraffairs.com
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