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Continental Heating and Cooling is proud to be committed to your total home comfort. Time after time, Continental has led the way with new and innovative technology that continually surpasses industry standards. More than anything they want you to feel confident in choosing Continental for your home, their products are designed to provide that confidence and ensure that every Continental product is beyond compare. Continental's commitment to producing quality products combined with honest, reliable service has proven to be a successful benchmark to ensuring the continued growth of the company.
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I needed a new furnace and air conditioner. I specifically wanted a Trane, Carrier or Lennox brand. After researching 4 companies, I had each of them come out and give me a quote. Unfortunately, for Carrier and Lennox, I could not find one that was accredited to do installations or was a member of the Better Business Bureau (BBB), and their prices were extremely high. I found that Northern was accredited and has been a member of the BBB since 2007 and has an A+ rating. I chose them. On the day of my inspection, Dan was on time and wearing his face mask. He did his inspection and within 2 days, I had my quote. It was very reasonable. I chose them to do the installation. On the day of the installation, the installers showed up on time, with their face masks. Everything went fine! They did their job, cleaned up after themselves, had me pay and that was it. Smooth as gravy! I would recommend them to anyone!
I own 13 rental properties so I have a lot of dealing with contractors and when I meet the owner of Continental I knew right away he was a pro and made feel confident in is ability and honesty to work on my personal home he gave me a great price on a name brand system and was done on time and didn't try and find any other problems to make extra money and another important thing to me he's employees are also pros unlike some company's that you want to hose off and watch every minute .
We can't say enough nice things about Continental. Our AC went out on a Saturday night and we asked to have someone come out the next day. They were there on time and gave us several options to fix our issue. We opted to have the whole heating/cooling system upgraded and it was completely finished Monday afternoon. I'd recommend them to anyone wanting different price points to choose from, rather than a "one size fits all" type of sales pitch that some companies throw at you. Thank you SO much!
The Bottom Line. Continental offers a good warranty for parts and the compressor if you register soon after purchase. The air conditioning units are solidly built and are meant to be reliable since the brand truly cares about their customers.
Recently had a tank less hot water heater installed. Really pleased with Northern Continental. My sales guy, Dan, was very thorough and patiently answered all questions that I had. The sales process easy -- no pressure, just looking to provide us with what we wanted. Our install was scheduled the week after we put our deposit down. Our installer, Scott, was very good. Took about 6 hours from beginning to end on the install. We are very pleased with our experience with Northern Continental.
After a search of all the local AC repair shops, I called this one, because it was the only one that had a review from an Elite Yelper. Basically all the other locals have a lot of reviews, and a lot of positives, but the accounts are suspicious, with few friends and only a handful if not only 1 review. Northern Continental was the first with some believable and useful comments. So I set up an appointment online and was immediately contacted by Tess, to share more info and set a date and time. Tess was patient and helpful and was able to answer many of he preliminary questions I had. Based on this experience, the business felt legitimate and worth proceeding further. Eric came to the house as scheduled. He diagnosed the capacitor and fan motor in about 10 minutes. He walked me through the why's and how's and gave me options and fair prices. The cost came up very fair, based on my researching local competitors. Eric was professional, polite, knowledgeable, customer focused, and he got the job done in less than an hour. I would highly recommend this company to the local community.
What can I say? This company is incredible!!! Jeff came out the day before and tried to service our old air conditioner on it's last legs and milked it for one night to allow us to be able to get a new system in the next day. Martin and Bogdan were precise, efficient, and extremely professional. I can't recommend this company enough. What could have turned into a disaster with us having to stay at a hotel ended up being saved at the last minute with a brand new system sitting on a hurricane slab. The air started immediately dropping the minute the new system turned on. And they also didn't sell me on what I didn't need they were extremely informative so that I got exactly what I needed. They were dog friendly super respectful and they Treated my house like they're own:)
Continental has a fair amount of features that make it a good buy for the long-term. Most parts pull double-duty, such as the swept fan blades that maximize airflow and also reduce noise from the operation. The filter drier operates similarly, keeping out dust and debris from your unit but also increasing longevity by preserving performance.
My aunt Brandi had bought a new Bryant air conditioning system from continental and the AC works amazing. Her thermostat was as 77 and within 2 minutes it dropped to 75. The 2 gentlemen who installed the unit were very friendly and knowledgable and installed it quickly and cleaned up. The pricing is very competitive with other places She called and the service was excellent. The owner even called the same day to check on how it was running and to see how her service experience was. I would recommend them to anyone I know who needs repair or a new unit. Keep up the great work!
Called Northern Continental because my AC stopped working, of course on what was to be the hottest weekend of the year thus far. It was today, the Saturday of Memorial Day weekend. I tried several other companies before coming across their name and giving them a call. The other companies could not work me in. Northern Continental said they would work me in the same day. Called at 9:15AM and the Tech, Dave, was on site by 10:30AM. That is excellent customer service. Dave was super friendly and got my system charged back up and functional. All in all, great company, great experience, and great customer service. I highly recommend them and will be contacting Northern Continental in the future! Thanks a million!!