Our Bosch dishwasher gets all the dishes clean and removes the most difficult BBQ and smoke stains from all of my racks and cookware. It also is so quiet we dont have to wait until we are out of the room to turn it on. We are very impressed with this dishwasher over all of the others we have used.

As my wife and I are empty nesters and owners of a new home three years ago we splurged and bought what we thought would be our last washer and dryer. Next 700 series. They were highly recommended almost everywhere we looked. Total farce. These machines are worthless. Ditto to almost all of the prior listings and complaints. Bosch totally unresponsive to requests for help. They should be restricted from selling future appliances until they get quality under control.

We have had 2 warranty claims and repeated problems with the cleaning performance of the machine. For the past year, we have complained and Bosch blames that the poor cleaning is due to the removal of phosphates from detergents. We get a white film on glass and silverware, food left on dishes, and dishes remained greasy. We have tried all of Boschs suggestions but to no avail. We have had the machine for 3 years. Now, we are washing dishes by hand.

The oven door only closed all the way in the first few months. After that, it doesnt close all the way and is only getting worse. We went online today to figure out what to do. I bought the oven Bosch HGS7282UC and it looks like many people have had this problem.

Bosch came out three time and failed to repair my refridge. Blame the problem on previous unauthorized service company. Refridge is under five years old. Read some of your reviews and you should not be in business based on your customer service. I will attempt to put your service decision on Facebook, Linkedin and Twitter to show the world you do not stand by your product. Your decision about my issue is a cop out and shows you do not stand by your products. If you have a change in heart please let me know!

My father purchased a Bosch tankless water heater about 18 months ago. He had a professional plumber install the tank to the specifications that the factory mandates. The unit never did work properly. After hours on the phone with tech support listening to every reason in the book why it wasn't "their" fault , and hundreds if not thousands of dollars spent on a plumber they still will not honor their warranty and replace the unit. The problem with the unit is that whenever you turn on the cold water to make the water warm instead of scalding, the heater shuts off completely leaving you with ice cold water. The factory techs tell us that there is not enough water coming into the unit. Ok easy fix right "just tell us how much water is required". O wait the "tech" isn't allowed to suggest anything like that. My father is so frustrated he wants to take the unit outside and shoot it with a rifle. If there is a class action we want in!!!!!! Bosch aquastar gwh1600 garbage

My Bosch oven developed a crack in the glass door. Contacted customer services to explain the problem. They arranged for an engineer to call 4 days later between 8 & 5 pm. The engineer did not turn up till after 4.30 pm. He then confirmed a fault but said he could not fix it as he had no part. Checked on his laptop to discover the wrong part had been ordered anyway & was not booked out to any engineer. Proceeded to contact Bosch & was told a repair could not be arranged for another week. This meant I had no oven for two weeks. Really not on. In our sixties & I also provide meals for my elderly neighbour who suffers from Alzheimers. Contacted a person from the company & no help from them. One very dissatisfied customer & doubt I would buy anything again or recommend to friends. Poor after care service.

Bosch 500 Nexxt Plus Washer - The washer smells awful. We try to clean the door gasket and leave the door open. Our towels smell awful after the first day. One out of 10 times the washer does not spin out the water, so you have to do a quick wash to get the system to spin out the water. I called the customer line and finally was routed to a person who said I need a repairman. The washer was bought in August 2008, just four years old. We are going to replace both the washer and dryer. Thanks for nothing Bosch. Dont buy Bosch washers! A no-customer service company.

Absolutely love this stove. I use the convection more than anything because it seems to cook more quickly and food tastes better on this function. The stove top definitely heats up even on low knobs so be careful! Always start stovetop on lower settings especially if you have expensive pots and pans! When you are cooking in oven, be sure to press Kitchen Timer and not Oven Timer or the oven will automatically turn off after your done cooking which is nice but I always use Kitchen Timer button so that I don’t have to keep reheating the oven if I am cooking more than one dish or if I need to continue to time items on stove top. The depth for dishes is larger than my last stove but not as wide no complaints but just depends on what size pans your using. I love it!

Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.

Did not dry! Repairman couldnt remedy! Bad chip panel inside. Would NOT recommend. Had to give away for scrap, just to get out of the way! Bosch stack washer dryer combo, electric. Difficult to operate. Needed service approximately 3 times during 4 months operation, resulting in a specialized repairman advising item was unrepairable.

We got a Bosch Refrigerator vía our Builder, is the brand they carry. Is a Bosch French Door Bottom Mount! Every one we use the water dispenser the water drips constantly. We are trying to figure out what to put there. Every time that we use the ice dispenser the ice flies all over our wood floor. We have to pick up the ice constantly from the floor. The Bosch technician came to our home yesterday and said nothing could be done. That it was normal, I told him is NOT. We own an LGE and Whirlpool for over 10 years and never had that problem. That said he said, Buy bigger glasses. Really?

I purchased a wonderful dishwasher. It was brand new and with an extended warranty. After 3 cycles, my dishwasher quit registering commands from the control panel. We called Bosch for a services technician. The service technician came 2 weeks after to diagnose the problem. It took another 3 weeks for the parts to arrive. He then said it could not be fixed. The service technician will not call us back and Bosch keeps adding comments to our file. Its been months since we had a working dishwasher. Bosch stated that they need the unresponsive service technician to call us. The store we purchased it from will not take it back because Bosch will not give us a confirmation code. Its been extremely frustrating with no remedy in sight.

We moved into a new house with new bosch appliances: fridge, stovetop, speed oven and oven. After only TWO years of use, the speed oven digital display is dimming and will need to be replaced with a part for $150, plus labor. When I contacted Bosch, they would not replace the part. The words on the stovetop are already peeling off (Front, Back, etc.) and the buttons on the icemaker are finicky and need to be caressed to work. The dishwasher doesnt clean any better than our old appliances, the stovetop takes forever to boil and the stainless steel finishes are so hard to get clean. I cant make applesauce on the stovetop because the lowest possible setting is too high and burns it (this may be a reflection on using gas instead of electric, weve never had gas before.) I will never intentionally buy Bosch appliances ever again! Our old cheaper appliances were much more reliable. Not worth the cost!

DO NOT BUY BOSCH APPLIANCES. Lousy quality, terrible, unethical and helpless customer service, supervision and management policies. I currently own several thousand dollars of expensive Bosch appliances that are in my judgement and based on experience, poorly designed, poorly engineered, poorly fabricated with deficient materials & components and assembled with lousy craftsmanship Poorly made products indeed, contrary to other high quality Bosch tools, equipment and electronic components used in German made cars. The microwave oven [HMB5050/01] is sitting there for more than six months waiting for Bosch to authorize me to take it to a local dealer at no charge for their required service inspection. It is unacceptable, unreasonable and unethical that the microwave oven is totally useless after only a year+ and should have to be replaced under warranty even if it had expired a few months prior.Now, for whatever reason the SS refrigerator doors are rusting!!! badly [B26FT70SNS/04]. It is unreasonable and unacceptable for any 300 series quality ASME SS to rust in this day and age, it is terrible that your customer service rep argued on the 10 yr warranty first that it was the cleaning product we use [none-my wife will not use any chemicals] and then that warranty only covers rusted perforations!!! I understand manufacturing quality problems that escape inspection or lousy purchasing specifications for defective austenitic steels [industry wide problem] but expect for the manufacturer as reputable as Bosch [was] to back its products ethically and accordingly to the nameplate they carry. The ice maker doesnt work, the shelving pops out, and it cracks easily.The dishwasher’s [800 SERIES SHE68R55UC] text by the buttons has faded away and sometimes it doesn’t dry completely and to top it all, I did not get my full $1500 rebate from Bosch when I purchased all the appliances under a ridiculous excuse on some of the appliances [“we don’t recognize the serial numbers”]. Reading throughout the enormous quantity of negative internet posts it looks like this should be a recall issue. I was hopeful that Bosch would come through as you all have with other customers but they didn’t. Their policies are not applied in a consistent manner; A reviewer at Amazon said I was very pleased that Bosh arranged to have my microwave fixed, even though it was 3 years out of warranty. I encourage anyone with similar problems to contact them rather than rant and rave about the problem, give them a chance to make it right.” Well, not to me regrettably.

We had this dishwasher for 12 yrs with no problems until this month, it quit. Parts have been discontinued. The dishwasher looks brand new. All stainless steel inside. A shame it has to go to waste.

Our dishwasher line broke and ruined the kitchen. Boschs warranty on their appliances have the least desirable service and not dependable products. Washing, drying, noise and energy use werent what I had expected from the reliability of this product.

I remodeled my kitchen in July of 2011. I got a gas stovetop and the vent is the Bosch 10282541 downdraft system. This is approx. $1,200 and has never worked for more than a month at a time. Currently, its not working, and Bosch will not repair it. I contacted Bosch in October of 2011 and they gave me a name of a company to work with. They came out, assessed the problem and after 6 weeks of no contact, no update, no fix, I had to contact Bosch and get another name of a company to fix the problem. Again, after weeks of delay, they came out and fixed it.And after 2 months, the vent broke again. They were in the process of fixing this, and again, it was delayed due to a back problem with the repairman. They did a partial fix, but then needed more repairs - and Bosch said the time was out for the year of in-warranty repair. During the first year this was installed, it was not working more than it was working. On Thanksgiving and every major holiday, I was without a fan. I contacted Bosch several times, and they promised to have a supervisor call me back, but that never happened. I have resolved to not buy Bosch appliances ever again as my fix.

I am surprised by the negative reviews here. I have owned this dryer for over a year and my experience has been very positive. Coming from a conventional, vented gas dryer, I expected long, slow drying times but did not get this at all. We changed from large, conventional washer and dryer to the European-sized models so we don't cram every possible piece of dirty clothes into one load. I typically run 4-5 smaller loads per week: dark, light, white, towels and jeans, and dress shirts. This dryer does a great job of drying all these clothes types, especially if you take advantage of the special settings. For me, the key is to remove clothes immediately at the end of the cycle. This is true of all dryers, IMO, but especially with this one. It *does* leave a small amount of residual moisture in the clothing, depending on setting. If you pull clothes out while they're warm, then fold or hang immediately, almost all the wrinkles disappear without ironing. If I have one complaint, it's that the dryer only rotates one direction. This means very large items (california king sheets, for instance) can get tangled and not dry evenly. There is one MAJOR advantage to this dryer. Living in a drought-prone area, I put the drain hose into a bucket and recover one to two gallons of water from each load that I use to irrigate my garden. Clean clothes, happy tomatoes. What's not to love?

After spending $1,700 on the initial unit, an extended warranty, multiple repairmen visits and two magnetrons, our 14-month-old Bosch microwave caught on fire and is now deemed irreparable. Extended warranty people say we have to collect from Bosch. Bosch says we have to collect from extended warranty. Getting the run around from them both. We had this microwave installed for just over one year when we remodeled our kitchen, including creating a custom built-in location for this microwave. We now have a giant hole in our kitchen island and have been fighting with Bosch and the warranty people for months.Thankfully this diabolical machine didnt catch our entire house on fire. But nonetheless this product is a HUGE safety hazard and it should be pulled off the market (and poor suckers like those of us who purchased this machine should be compensated). We have filed a complaint with the Texas Attorney General and asked to be included in a Class Action lawsuit that was recently filed. Protect your home and family -- do not buy a drawer microwave from Bosch!!

Bought Bosch dishwasher model shown below in July 2016. After a little over 2 years of normal use, the unit required $295 of repair work. Had to replace the control board (under warranty) and the heat pump (not under warranty). Bosch 800 Series 2434 Tall Tub BuiltIn Dishwasher with StainlessSteel Tub White - Model: SHX68T52UC SKU: 8862445. Called Bosch customer service to see if Bosch would cover the repairs. I was very disappointed with Bosch for not covering all repair work costs. I purchased this unit because of the reviews it got in Consumer Reports. A good dishwasher should not need repairs after so little time/use.

My new Bosch dishwasher leaves a backed-on sandy residue on items on the top rack. Always did right from the first load. Really, the cups and glasses are more usually dirtier than when they went in and need to be soaked before being rewashed by hand. I use Method tabs and Jetdry which worked great in my old Whirlpool washers. Actually the Whirlpool dishwashers left that residue when the impellers needed replacement. But this unit is new!!!

Have Bosch elec oven, & combo microwave/convection oven. Great! The combo oven is so versatile: had them 5 years, some minor probs with regular oven, easily fixed. Was under warranty. Use microwave a lot!

I recently moved into a new construction townhome with a Bosch Dishwasher. I immediately noticed the dishwasher had some issues and a pump ran for about 3-4 days after the cycle was finished. I called Bosch customer service and they said if they sent someone out and there was an installation vice a mechanical error I would be charged for the trip despite the dishwasher still being under warranty. I can understand that if they didnt do the installation they would not be responsible for installation issues, but charging for the trip (I cant remember the price, but it wasnt insignificant) is ridiculous when its a brand new dishwasher.How am I expected to know what the problem is? I didnt know what the source of the problem was, so I decided to wait and contact the installer. I finally got an appointment made through the installer about a month later (the repairman was actually a Bosch employee anyways). He determined the tub was cracked and not repairable. I will admit it took me about a week to send them my closing documentation from the house (proof of date of purchase), although I feel like they should have a record of sale to the builders someplace. The appointment was in mid June. It is now end of August and I still dont have my dishwasher.Bosch called me once by accident and said they would be in touch within 24 hours to confirm I was eligible to have my dishwasher replaced. I called them multiple times to see what the hold up was, they never had a good excuse (kept saying it would be 5-7 business days to verify that I was eligible for replacement). I dont know how long it takes to verify that a dishwasher is less than a year old, but apparently it takes Bosch over 2 months. What finally broke my cool and had me write this interview was my final few calls with Bosch and the installer. I called the installer and they said they were only waiting on the approval paperwork from Bosch and said they would call Bosch again to have it sent. I called Bosch again the next day and they said they would send the paperwork within 30 min.I called the installer for the, hopefully, final time today and discovered they finally have the paperwork, but they dont actually have a dishwasher for me yet and wont have one for another 3 weeks! This is absolutely ridiculous. I can put up with a lot, but the level of incompetence and amount of blame passed back and forth between the installer and Bosch is intolerable. They obviously do not stand by their product and are incapable of processing the simplest paperwork. This is actually the first review Ive ever written, I know that makes some people disregard it, but its because of their complete incompetence I feel infuriated and obligated to get this experience in writing. I didnt even use any swear words. Their product isnt bad from what I can tell, but they need to fix their customer service.

We started with a Samsung, but that didnt even last a year until the motherboard went bad and would have been over 350 dollars to replace. We have this Bosch and it works great! Gets the dirtiest dishes clean, quiet, and looks great. We have had it over a year now with no problems.

Have a Bosch Refrig./Freezer just over one year since purchase. Call for service as freezer would not keep food frozen. Waited for repairman for 7 days. He came and said we needed new Temp sender and fuse ($100). Labor ($233) in advance. Would be back to fix in ten days. After 24 hours, the freezer does not work and now refrigerator is losing temp. as well. I requested emergency help as wife just had emergency Detached Retina Surgery and now home. We are both 70 years old. I have all Bosch appliances including: DW, WD, STOVE, MICRO. Never had problems before with any. I am going to call my lawyer and write a claim with the BBB. This is the worst Quality Assurance I have ever seen and the technicians do not have the training on this equipment to fix or repair problems.Updated on 08/02/2015: Call Sears to repair 2-year old Bosch unit which was not cool enough. They came and in 5 mins said I needed 2 parts @ $100/10 days to get parts and $250 labor, all in advance. But when they installed, the Bosch Refrig/Freezer did not work. The service people are not trained and Bosch was no help. I would never recommend Bosch to anyone from now on.

My new 500-series dishwasher produces huge clouds of toxic and awful-smelling air--and this from the very first wash. I hired a service person to come in and check the installation. That was perfect. Dishes appear to be steamed rather than washed. Every coffee cup looks dirty when I remove it despite using the 10-minute rinse cycle on days when I do not run the wash. Everything is sopping wet. The smell from the insulation around the unit to keep it quiet, Ive read is so noxious, that it assaults anyone who comes into the kitchen. Even when the washer isnt running, it stinks. Ive tried leaving the door open so that the water can evaporate and things can dry. I have come to avoid the kitchen and find myself eating out and bringing food in rather than generate dishes. Bosch did not respond to my complaint. I regret purchasing a Bosch and Im angry that its off-gasses have pushed everyone out of the kitchen.

I bought my new Bosch HBL5450UC 30 electric oven in November of 2013. Last night as I was cooking dinner, I had fully heated the oven to 400 degrees and had food baking for about 10 minutes when the interior glass door cracked and fell all over my floor (and my dog). Luckily its tempered glass, but it was a pain to clean up and scared the hell out of my dog (and me). Just called Bosch customer support and they are sending a technician out to fix it. This was not a cheap oven and I bought it because the brand is supposed to be highly reliable. I can say their customer service so far has been good, so thats something. Apparently they will either replace the glass or the door, not sure which yet. As far as I can tell, this has only been an issue for other people with running the self-clean mode (I was simply cooking in it).

Bosch dishwasher SHU43CO5UC - I am waiting for the 4th control board on my Bosch dishwasher since the recall in 2010. I have washed dishes for several months due to the poor engineering of the original recalled control board and subsequent control boards installed to remedy the issue. I am extremely dissatisfied with this expensive dishwasher and I strongly urge anyone considering a Bosch appliance to be concerned about customer service when and if a problem should arise.

This Bosch dishwasher is the best dishwasher with reconfiguring the shelves full in 9 different positions. Can wash silverware upright on the side or place them laying down side by side on the top third shelf. Many options to choose to wash. Cleans perfectly and dries too. Highly recommend all Bosch dishwashers. A little more money but so worth every penny! Satisfied Bosch customer for life!!

Bosch 300 Dishwasher was running and cleaning great for about 2 years. Then we smelled a faint melting of burnt rubber smell...not strong but enough to get noticed. Took out all plastics continued using...smell still remained. Worried it might cause a fire. Had technician come out for $99. He did diagnostic test...everything is fine. Smell continues and now when we run dishwasher it trips its own circuit breaker. NO longer using dishwasher... Waiting for repair guy to come out on Monday. Whats the deal on a $700 dishwasher...? Is this another automobile recall crisis...? If not it will be if they cause house fires. I hope they dont! Will add comments after visit on Monday.

We bought the Bosch 3000 fridge for circa $2,600. The ice water/crushed ice dispense/ice cube dispenser, shoots ice out so that you cannot catch it all in your glass. It happened when the repairman tried it and there is no fix for it.

We had a Kitchenaid that did not clean the dishes as well as the Bosch (I found this out when I got the Bosch). The Bosch has a better rating for reliability. The KitchenAid I replaced was top of the line and it died at 8yrs old. My wife says the Bosch holds more dishes and is easier to load. One tip, whom ever installs it should read the directions carefully (some plumbers are over confident they know how to install these. End up not getting the drain hose placed properly and the power cord) as these two exit the back of the dishwasher and when pushed into the cabinet they could have a chance to get crushes or tangled up or under the machine.The hose and cord need to pulled to take up the slack as the machine is pushed back in place. The drain hose needs to be 20 higher than where it exits the machine before going to the sink drain. Some folks complain of a foul smell from these machines and I feel the plumbers did not install them right. My sister in law has a Bosch and the cabinet inside stinks awful, mine has No Smell after a month of use. Thats why I feel the install by the plumber is faulty. I always bought KitchenAid but felt the quality has gone downhill and am very pleased with this Bosch... Cleans super well.

The Bosch is the quietest dishwasher weve owned. It cleans effectively and spaces are identified for dishes/glasses. Run time is ~ two hours.

Model. B22CS30SNS01 - We bought a Bosch refrigerator in 2010 from Jessups appliance in Venice Fl. and it was the worst refrigerator in my Entire lifetime. Two circuit boards went and the ice maker. This last repair we did not repair it and bought a new GE refrigerator. The total of the repairs was $1000.00. Im 74 years old and never had such an awful appliance!!! Please do not buy a Bosch refrigerator!!!

I have had a Bosch dishwasher for a number of years and I have never been satisfied with it. First, it does not clean dishes, glassware and silver ware and second, it does not dry anything, including the inside of washer. I have followed all directions and use jet dry. I clean it periodically with vinegar. It is quiet! I will not buy another. I have a cheap contractor’s machine in my summer house and love it. It was cheap!

We purchased four Bosch appliances in January 2011 and by November 2011, there was rust on them. Our fridge looked like someone sprayed the rust on it. It is that bad. We contacted Bosch and they sent a service person to look at it and confirmed the problem. He said that the appliances werent 100% Stainless steel because he tested it with a magnet and there was some magnetic attraction. Anyway, he then tried cleaning it per his instructions from Bosch and the rust remained. We contacted Bosch about what the service man said and then was told that the appliance were only warranted for 30 days for cosmetic defects and we should try cleaning it again. We tried cleaning again this time using a very fine steel wool. Some spots were removed but still left a residual stain but many, many spots the rust remained. We then contacted Bosch again. They asked us to send pictures and then they offered to give us 50% off replacement parts as their solution to the defective appliances we paid full price for. This is not the answer we expected from a company who sells what they call top of the line appliances.We were told that the problem of rust was because our condo is on the ocean in FL I cant believe that everyone living on coastal America has had rust problems on their appliances with in a year of purchase. Our Floridian neighbors dont seem to have this problem with other brands. Also we had purchased Bosch appliances for our CT home in 2007and have no rusting problems and we live a block from the sea. I read on rekitchen.com that Bosch warranties against rust on dishwashers. This obviously is not true. From what Ive read here, Bosch does not live up to their reputation!

We have three Bosch appliances so rule our bad luck and rule in crappy production and terrible quality. Panel on our microwave failed after a year. Our Bosch fridge (less than 2 years old) - water spout kept pouring continuously and then the ice crusher would come on intermittently. We could not leave home without putting buckets and towels on the floor. Our dishwasher, our last hope for calm, started leaking at the seal on the sides... DO NOT BUY BOSCH. Service line is non-existent. We recommend you research BOSCH failings before buying. We are never, ever buying BOSCH.

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

Purchased a Bosch SHE68TL5UC two years ago. Never been happier with a dishwasher. Replaced a Maytag that just didnt hold up. Installation was easy. The entire unit is enclosed in a foam/plastic covering that prevents any leaks from any fittings or connections from damaging your floors. EXTREMELY quiet operation. Has a third rack at the top. Great for utensils and coffee mug lids. It has enough cycle options to cover small gatherings and large parties.

Paid $1100 for Bosch Dishwasher Silence 49 - it is terrible. Within one year it wasnt cleaning properly, and I clean the filter regularly. So I took to not only rinsing the dishes, but wiping them too! Now at 2 years it runs through cycles over and over again. Stops at random through the cycle and when you open it and press start again it sometimes starts at the beginning of the cycle. I do not recommend Bosch dishwashers at all. I had better results from the cheap one I took out.

We purchased a Bosch dishwasher and about a year later, a Bosch washer and dryer. After 4 years with the dishwasher, the water no longer was hot. We telephoned the company we purchased it from and they referred us to a repairman. Bosch only certifies certain companies to do their repairs. Unfortunately, this company wasnt really easy to work with. They did eventually come out to the house. After a prolonged conversation with a Bosch representative, it was determined the internal water heater was bad. The part was ordered. It took three months for the part to come in and eventually get replaced. When the part was put in by the same company and the machine turned on, the board indicated it would take 367 minutes to wash an empty load of dishes. The representative left and indicated the machine would have to be reset. Well the next day, I phoned them back. The machine ran the 367 minutes but no hot water. They sent a different repairman and Bosch wasnt willing to accept they diagnosed the problem incorrectly. They did eventually replace the motherboard and the machine is currently working. The washing machine, after 3 years of use and with only 2 people in the family, started rocking and my husband saw sparks on the inside of the wash tub. We were told it could not be repaired. We couldnt dump it fast enough. Dryer still worked but it took over an hour to dry a regular load of clothes. The machine didnt clean well and the dryer often left clothes damp even though the moisture sensor had been checked twice. Bosch is highly overrated and they must pay their vocal advocates a lot of money. We wont even consider a Bosch in the future.

Friends please do not go for Bosch brand front load washing machine. I made wrong decisions in buying Bosch washing machine. I bought it on 6/7/2016 for 25k and it is stopped working now as on 25/9/2018 in just 2 years and 2 months. Warranty period is 2 years. Service person visited the site on 1/10/2018 and inspected the machine and told drum and gasket has gone and needs to be replaced. The cost for replacement as they told first is 11800. After discussion with Bosch higher officials they have given 50% discount and now the cost I need to pay is around 6000. Investing 6000 in 2 years for service is not a small amount. People buy the product by trusting brand and my kind request to Bosch is do not sell this type of cheap quality products to consumers. My kind request to consumers is if you want to buy washing machine please do not go for Bosch which is designed to work only for warranty period I think.

We have been pleased with the operation of our 8 year old dishwasher. We ran into some minor difficulties and contacted Bosch. The bottom line is that I cannot recall in many years being so impressed with the customer service that we received from Bosch. Most large companies today have no idea of what customer service means. Bosch sets the pace in this department. I would not hesitate to acquire any Bosch products - now knowing that they stand behind their products and truly care about their client base.

We are/were 20-year loyal Bosch dishwasher owners. They run quietly and efficiently. But in early March, 2018 we opened the door and the top panel (facia) came off! We tried snapping it back in, then called our handyman. He found that several plastic parts had broken off or were missing from the panel. So we called Bosch to order a new facia panel. It was just under $100 w/ shipping! First send was broken, 2nd send was missing a section, and the 3rd send was sent with a threat that if we didn’t have this handled by an authorized Bosch service person, our warranty would be cancelled. Our handyman is $50 per call, the Bosch “expert” approximately twice that! So, when our trusted handyman began putting it altogether, he found that each little part of the facia needed to be bought separately! The shiny handle clipped in, the cover for the power button which allowed access to the button, and the rocker buttons all had to be ordered SEPARATELY!!! This is now late April and finally we have ended our nightmare with Bosch customer service. Needless to say, this ends our 20-year relationship with Bosch products made with same cheap plastic as any other brand. VERY disappointing!

We really like this new dishwasher. It does take some use to understand how to load it. Some of the prongs are tight and placing a cereal bowl becomes difficult. The total capacity seems to be reduced from what we had in our old dishwasher. Cleaning is very good and the high-efficiency is excellent.

We bought the Bosch Nexxt 100 Series Washer and Dryer about 5 years ago from Lowes. For the last 4 years we have had nothing but problems. First the washer. I kept ending up with cut marks in things. Almost like someone was murdering my sheets and clothes with a knife. They had perfect cut marks. Bosch offered no advice on what the issue was.Second the dryer. The dryer has been by far the BIGGEST headache! The first issue was that it would work but wouldnt heat up. Bosch told me to remove the back panel and the 20+ screws, shove my hand in there and find a TINY reset button. Ok, fine. FOUND IT! Reset! But then I kept having to reset it every week. Then a couple days ago I tossed in a small load of laundry and almost instantly started smelling something burning. So I open the dryer and I have flames between the back of the dryer drum and back panel. Not the most ideal place to have a FIRE! Not easy to tip a dryer backwards with a pitcher of water in hand trying to throw enough into small holes to put out a fire. BOSCH tells me Lint makes its way to the back of the drum, down the back and into the box where the heating element is. Clean it out, put it back together, plug it back in and resume normal use. Make sure to clean it out every few months. Can we say NO?Needless to say, I will NOT buy another BOSCH appliance. When I go to buy a new dryer I will also be buying a new washer. The only thing these appliances are good for is taking out back with a sledgehammer in hand and releasing some build up frustration!

I purchased this dryer and washer combo because I needed a compact wd set, I actually purchased 2 sets. I'll number my points of why I like/dislike this dryer. 1) It was annoying to have my electrician had to put in a 4 prong outlet. It costs more money than I wanted to spend 2) I had no idea this thing was going to drain onto my floor (it was my error, I was so eager to dry clothes after hanging it outside all summer to dry, so I just ran the load to dry making my floor wet by simply plugging and playing. 3) THIS TAKES FOREVER TO DRY. But it was SO WORTH IT not ironing or finding all my clothes bone dried and wrinkled. I finally caught on the trick of putting it running a longer time and not overloading it. I actually enjoy doing laundry more because folding wrinkle-free clothes and hanging up wrinkle-free clothes was a godsend in my family of 6. I am just happy I purchased 2. Now I can dry clothes and do all my laundry at once. I strongly dislike dirty laundry so so so much. 4) It's Ventless! COME ON NOW, no hole in your wall that you have to cover with foundation plantings that end up burning up and full of lint? THAT'S AN A+++++ in my book. My last dryer was a vented dryer from Bosch, and that thing was ok not awesome because of the wrinkles but the lint buildup was significant all over the duct. I couldn't sleep at night if I knew the dryer was running because I was terrified of a risk of fire. 5) The clothes come out soft, fluffy and light. Like not hard, crispy and extremely, extremely dry. Its just a perfect dryness. 6) The room is warm because of the vent. I love this feature in the winter. In the summer, I'm not inside enough to care but my electrician is recommending an exhaust fan. Nah, I'll just open a window. It hasn't bothered me yet. 7) Its awesome, compact size allowed me to hook it up temporarily anywhere- my kitchen, my basement etc during the renovation. Get one, you won't regret it. You'll even feel more European in the process.

Bosch tankless water heaters, powered by natural or propane gas, are the most popular type for water heating, but the company also offers types and models that are very attractive to buy too; small and tankless electric models, point-of-use tank-type and gas boilers.

We purchased our Bosch Nexxt 500 Series washer on 7-10-2007 and within a few weeks noticed that our laundry smelled musty and that the whites were no longer white. The smell worsened to the point where I hold my breath when using a washcloth as I wash my face. When I called Lowes I was reminded to use only one tablespoon of high energy detergent, use Affresh Grit Grabber to wipe down the door gasket and the rubber boot of the tub and keep the door ajar. This same information was provided me by Bosch Consumer Service. I also run an empty load with vinegar/bleach every couple weeks. The door stays ajar at all times except when running a load of laundry. There have been times when so little water enters the machine that the laundry comes out still dry in areas but the worst is the bad smell of our laundry. I am so very disappointed in my waste of a thousand dollars and embarrassed that I still have this Energy Efficient washer but dont know where to turn.

My fridge has been off for 4 days and the Customer Service hasnt done anything for me. The temperature soars to 46 Celsius here. Its been 3 years, we bought the fridge, after 1 year, every summer something happens to it. We have been running in circles and no one has come to fill the gas in the fridge. The numbers are either not answered or the standard reply... someone will come. Biggest mistake to buy Bosch. Would never recommend it to anyone.

Seriously you can only put plates on the bottom rack, no bowl casserole dishes or Tupperware of any kind will fit on the bottom rack. My husband purchased me the most expensive dishwasher Lowes had... think he did good... Seriously this dishwasher isnt for large families. The slot are too close together on the bottom rack... Whoever the hell designed this product apparently has never loaded a dishwasher or doesnt have a family of 4 or more...

Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made. Purchased in july 2014. Have already replaced front ss panel, not ONCE but twice. Have replaced cheap plastic handle once. Stainless steel is of poor quality. Should have stuck with sears elite brand, same as our refrig and stove. When you talk with Bosch rep, they act like their products are on the same level as the Hope diamond. Paid a ridiculous amount of money. Not worth it.

Our Bosch built in micro convection oven was purchased December 2015 and have extended warranty but has not worked since August and have 15 documented calls to Bosch, Bosch extended warranty as well as service company that has made 5 home visits and it still does not work. When you call expect extended waiting and transferring etc but no one can make a decision, I expect to be taking legal action for their stupidity, I suggest doing your homework before purchasing any of their products.

INVESTIGATE: BOSCHs @YOUR SERVICE (AT-YOUR-SVC) (KIRKLAND, WA) PROVIDER FOR FRAUD. FILE NO. **. My BOSCH microwave stopped working on 11/27/2017, I contacted BOSCH customer support and was recommended to schedule an appointment with BOSCH authorized @Your Service (Kirkland, WA) local service provider. The owner/technician showed-up on 11/29/2017, ran microwave for 30 seconds and created an invoice stating that Magnetron, PC board w/ inverter and Control board membrane have stopped working. I requested the technician to at least open up the microwave to check but he declined stating that he has enough (30+ years) experience to know whats going on. I paid $120 for 5 mins diagnostics and was assured that this amount will be used towards the appliance repair.@Your Service asked me to order parts directly from BOSCH. I paid $300 for all parts and received it last weekend. @Your Service was scheduled to come on 12/14/2017 for the repairs but they declined stating that they dont have time to fix it and were upset that the parts were sent directly to my home instead of their service location. They now refuse to fix the microwave. I have now scheduled BOSCH to repair the microwave on 01/02/2018. I want BOSCH to investigate the following:1) How can a BOSCH authorized service provider do the diagnosis to identify broken parts & charge customer without even opening the appliance? Is BOSCH really trying to sell & push more spare parts to customers via these 3rd party providers? 2) What are guidelines for BOSCH to authorize a local service provider? Based on my experience @Your Service (AT-YOUR-SVC) (KIRKLAND, WA) is a FRAUD company, using BOSCHs brand name for business and cheating customers. 3) How can I file a formal complaint to BOSCH management to investigate this and exclude @YOUR SERVICE from being an authorized BOSCH service provider? Happy to engage with a manager/executive to discuss this in detail.

Art Combitrim - I could not download a manual, have had nothing but trouble with it since I bought it from b&q less than 12 months ago. Would not buy Bosch appliance again.

We own a Wall oven and microwave combo - HBLP751UC. The oven part over the years would just freeze that is none of the controls would work till the breaker was switched on and off. Now the microwave switches are broken and parts are not available for 2-3 weeks or longer. So the whole unit is out of action for that long. When purchasing I should have done my due diligence and checked but these are made in China and I was hoping for German reliability. I could have done much better at a cheaper price. Now I am stuck with this without service from Bosch. When I asked Bosch for service they said they do not have service people in my area and to use someone in the market who is certified. Check if they have service in your area before purchase and also buy a warranty for sure. Sorry I do not have anything positive to say about Bosch appliances.

Monday, November 06, 2017, I received by mail the Bosch Important Safety Recall Notice - Bosch Dishwashers letter regarding potential fire hazard. The dishwasher power cord can overheat and it was suggested to STOP using the appliance immediately if you have one of the affected models. I located my model and serial number and found that my dishwasher is affected by the 2017 recall expansion! I immediately went to the Bosch dishwasher recall registration Web page. Based on the information provided and my address, I received a list (only one agency name was listed) of authorized service agents that would inspect and repair my dishwasher at no charge, along with a reference number. So far, so good! On that very same day, I contacted the repair agency, gave them the information requested and was told they will order the part, and when the part is received they will call to schedule the repair appointment, and told me that it would probably be by the end of the week. By the end of the business week, Friday, November 10, 2017, they never called. On Tuesday, November 14, 2017, AGAIN I called Bosch authorized service agent to ask for update on repair request. I was told the power cord is now expected to arrive on Thursday, November 16, 2017, and the repair will be scheduled for Friday, November 17, 2017, between 8AM - 5PM. I was also told the repairman will call me the day before, on Thursday, November 16, 2017, to narrow down the time within a two hour window for Fridays repair. On Friday, November 17, 2017, AGAIN I called Bosch authorized service agent since their repairman was a No Call, No Show. I was told that the repair has been scheduled for Tuesday, November 21, 2017 and that the part is still not in but should be in today or Monday the 20th. And, the repairman will call me on Monday, November, 20, 2017 with the time window for the Tuesday, November 21, 2017 repair. Maelynn, the service agent apologized for not calling to inform me and was not sure who even changed the repair schedule from November 16th to the 21st. Well, it is now Wednesday, November 22, 2017 and I still have NO dishwasher repaired, NO date for a repair, UNABLE to use the dishwasher, Thanksgiving is tomorrow and all the dirty dinner dishes will have to be washed the old fashioned way...by hand. Thanks Bosch for a less than stellar customer service response from your authorized service agency technicians.

I bought Next500 series washer/dryer and they have been nothing but problem. The washer started leaking just after a year. The washer does not wash clothes at all. The clothes are coming out dirty and my clothes are getting damaged. I have called the customer service several times, but they have been of no help. Also, I dont like the front load washer because you have to keep the door open. Otherwise, mold starts growing and it starts smelling.

Bosch refrigerator ice tray broke after one year, water pump broke after 3 years. $450.00 to fix. Bosch gas range with electric oven that leaks and burns control knobs and does not maintain temperature. Bosch microwave overheats after moderate use. Bosch dishwasher just replaced after six years due to leaking. Need I say more!

I love everything about this dishwasher, especially how unbelievably quiet this is when its on. I would buy this dishwasher again. It cleans wonderfully & is very easy to use.

So happy about our new microwave. It is functional and gorgeous to boot! Larger than our previous Bosch! Love the extra space! Will be using that Convection Oven soon! A bonus for sure!

We purchased a Bosch washing machine a few years ago and noticed that mold grows on the inside of the rubber gasket. We later found out that there is a class action suit for this machine. I called Bosch and scheduled an appointment and the man called in sick and did not show up. I took a day off from work for this repair and they let me know 20 minutes before he was scheduled to arrive. I told them that the next time if they do not give me sufficient notice I would send them a bill. I also told them since they were scheduling me for another day, that meant they were agreeing to my terms. The second time I took a day off they called and told me that the man did not have the part with him. I told them that I was sending them a bill and the woman told me that they do not reimburse people.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

I recently bought all new Bosch Appliances, Double Over, Two Dishwashers and the cooktop. The Cooktop has been a disaster, was told by service company it was not installed properly, had it checked by the installer, everything done correctly, still does not ignite, called authorized servicer, said they were not allowed to do repair without go ahead from Bosch, called Bosch on the phone for an hour on hold, then talked to operator, gave me the run around would not approve...Worst service ever...

We purchased our Bosch Dual Fuel Range about 8 years ago. We had problems with the gas igniters that was not fixed properly by the authorized service. I eventually fixed it. Recently, the stove started burning the food. The service identified the problem as a failed relay board. Bosch shipped the wrong part, so we had to wait about a month for the correct shipment and repair. On a supposedly high quality item there should not be failures like this. If there are, they should not cost an arm and a leg. The most recent repair costing close to $500.

Technician are not attending the customers in time. They made us to wait days together. This is the first time I bought washing machine. All my happiness became sad with customer care. I am still waiting for the Technician to install water smoother and to get a cover.

I appreciate that Bosch has very high ratings. We may just be the unlucky ones to get faulty appliances, but our experience has been quite the opposite of high ratings. We remodeled our kitchen 5 years ago. We bought all Bosch appliances: refrigerator, built-in oven, induction stove top, microwave, dishwasher. About a year ago (so the appliances were 4 years old), the oven started overheating when we tried to clean the oven or have it on a high bake temperature for more than a few minutes. The oven would shut off and there was an error message on the panel that indicated overheating. We had it checked by the local authorized dealer and made several calls to Bosch. In essence, we were told that it is overheating--thats all! Well, we knew that. This has been going on for a year, and we havent received any solution from phone calls or visits.A few days ago, we tried to clean it again because something spilled in the bottom of the oven. It again overheated and shut down. Today, we were having people over for brunch. We set the oven to Bake with the temp at 400, and put the bacon in. We went back to check the bacon when it should have been done, and the oven and bacon were stone cold! We assumed we had not turned it on properly, so we again hit bake, set the temp to 400, and hit enter. Again, nothing. Our oven is completely dead, and it is just slightly older than 5 years! The oven panel displays all the right settings as if it is heating, but the oven remains cold. Again, with the rave reviews Bosch gets, we expected the oven to last more than 4 years before starting to have problems. As a matter of fact, with the price we paid, along with the reviews, we frankly thought that the oven would outlast us!Now for the refrigerator. Our self-defrost and icemaker have been malfunctioning. Again we called the local authorized dealer/repairmen, who came to look at it. He identified the problem and ordered a part to fix it. That was 4 months ago, and the part to fix it has yet to be shipped to the local dealer/repairmen. So although the problem was identified in August, it is now December and still no solution to our refrigerator. My husband has made several phone calls both to Bosch and to the local number, but to no avail. As you can see, I cannot in good conscience, recommend Bosch appliances to anyone. As a matter of fact, I would highly recommend not to go with Bosch. We have to replace our oven and probably our refrigerator, and we will absolutely not choose Bosch!

Bosch Energy Star tankless hot water heater refused to start. 45-minute wait for tech help. Every fix they told me to try failed. Average time on the phone each time 1 hr 45 min. I went through the same dog and pony show each time. I was told to purchase a $50.00 part at their authorized parts house. Part out of stock. It took 15 days with express shipping. The part did not cure the problem. By this time we have gone one month without hot water (in the winter in Idaho). They stonewalled us at every turn. I finally talked to a female in sales who told me I didnt know what I was doing. In frustration I ripped out the Bosch and replaced it with a Rinnai tankless. What a nice unit - problem-free.And when you call, there is no wait, and their techs listen and answer each point. Not the negative attitude you get from Bosch. My best friend had similar experience with his Bosch dishwasher. Neither of us will ever purchase anything from BOSCH. As a note, yesterday I went to the auto parts to get an in-tank fuel pump for my Corvette. Needless to say, I didn’t buy the Bosch. I purchased the more expensive Delco. I also let them know why.

Really disappointed, would not recommend purchasing anything from this corporation. Regardless of existing warranty, they charge a ridiculous price for repairment. I was told the repairment fee would cost $129 but when the technician came he wanted to make sure I was told the right pricing and mentioned that it will be $129 + $30 for every quarter of an hour. My dishwasher was still under warranty, yet no one cared. I strongly believe that as consumers, we have the right to be informed. Unfortunately, Bosch Corporation is taking advantage of consumers.I would also like to mention that I spoke with a supervisor, named Rye, who did not possess any of his duties as a supervisor. As a fiduciary agent of the corporation, the supervisor did not seem to care about me being misinformed and kept on blaming me for not understanding the situation. I am extremely disappointed and I really do not wish any customer to experience what I just went through.

I was so looking forward and very excited to finally have Bosch appliances in my newly remodeled kitchen, however, I am now very disappointed and heartbroken with my first time Bosch appliance experience. Purchased the Bosch kitchen appliance suite and while the refrigerator and range seem to be fine, our installer discovered severe concealed damage to the $1000 dishwasher when unpacking to install. The inside of the dishwasher is crushed in from the top and the upper spray unit was dislodged from its bracket. The box arrived in perfect condition (as did the range and refrigerator) and no damage is noticeable until unpacked AND the felt covering is pulled back to see the damage to the outside of the unit.The response from the Bosch USA customer service team was that, upon review, they were unable (unwilling!) to help. When I asked to speak to the decision making manager I was told We are not allowed to do that. It would appear that the dishwasher was damaged at the Bosch factory and shipped to the distributor who also assumed the unit was undamaged due to the perfect condition of the box. Is this the way a world-renowned brand like Bosch provides excellent customer service and satisfaction?!? Really?!?

I loved my Bosch dishwasher (Silence Plus 48 dBA Dishwasher) when I first got it. It was so quiet and did a great job. Two years in and just out of warranty, it needed a $300.00 repair because water was leaking out the bottom. Now, two years after that, it wont stop draining, even with the door open. A repairman confirmed what I thought, water was leaking into the subtray so the float wouldnt drop to allow the machine to function. He found a break in the water valve and told me the problem is a common one. I wont be buying any Bosch appliance again.

Do not buy Bosch if you expect a good experience with any customer service needs. At the end of 2017 I renovated my kitchen and purchased all Bosch appliances. In May 2019 the magnetron of my microwave failed. Granted, it was now out of warranty, but why the magnetron should have failed so soon was unimaginable. The Sharp microwave I replaced had worked seamlessly for 30 years. The repair cost me almost $400 (the microwave was $1200). I contacted Bosch by email and by phone and was told there was nothing they could do in consideration of this premature (my word) need for such a repair. Perhaps it might have been different if I had reported this prior to authorizing the repair (I did use the preferred repair service on the Bosch website). How was I to know that?! I told the supervisor I spoke with, as well as the customer service rep that emailed me, that they could expect poor reviews posted on as many websites as I could find. No one seemed to care. Buy these appliances at your own peril.

I thought getting a top-of-the-line Bosch dishwasher the answer to my dreams but the reality is that my glassware and cups come out with many spots on them and it does not hold a lot. It is very quiet which is good but it has a long cycle time which is not.

After 40 years, it was finally time to purchase a brand new washer/dryer set. Since I had lived in Europe, I had a high opinion of Bosch appliances and choose Bosch as my brand (Model #WFMC5301UC 16-496151) for both the washer and dryer. It was a huge mistake. Two years after purchase, I had to replace the entire front door, which wouldnt close properly. Now, the same door has a crack at the base (even though I gently lift and close the door from the base for each use) and the water slowly trickles down to the floor. The same is true of the dryer door -- two cracks across the top of the plastic. I called Bosch and the replacement cost would be half again as much as new appliances, which, of course, will be worthless. I was told that 5-10 years is all the one can get out of a top-quality appliance. I will NEVER purchase a Bosch product again. What pieces of junk!

I have been the owner of Kenmore dishwashers since 1978. Today I had to have one service for technical issues the door latch for the first time ever. It was purchased in July 2015, not two years old. It is a Bosch by Kenmore, the door latch keeps popping during the wash cycle, and you have to keep closing it. Very irritating. Of course there is only a one year warranty on it, and they refuse to cover expenses. I called Bosch and they really dont care. Poor attitude. Don’t buy Bosch products. THIS IS THE ONLY TIME FOR ME. WE LEARN BY OUR MISTAKES. I WOULD NEVER RECOMMEND THIS PRODUCT.

We had a new kitchen last March and decided after much research we would buy Bosch appliances, supposedly they are very reliable. Unfortunately we found them not to be! We purchased 6 appliances at a cost of around 5k. After 1 week the extractor decided to not work. I informed Bosch and they came out and repaired it although it took 2 visits, though I must say it is not easy getting them out when it suits and I ended up taking a day off work. Whilst he was there on his 2 visit I reported the fridge/freezer was not getting cold. The engineer advised switching it off and then switching it back on at the lowest level to see if that sorted it, it didnt. Another call to Bosch and another visit from an engineer. He advised that the fridge/freezer needed re-gassing. I advised him it was a brand new fridge only a month old and I wasnt prepared to accept a repair and insisted on a new one. Bosch agreed and duly delivered a new one, this meant getting my kitchen fitter back in as it was integrated, again more time off.Now 9 months in and the main oven has a problem, after putting it on the self-clean setting when it had finished we opened the door and the glass cover clip had broken. Again another call to Bosch and another day off to accommodate the arrival of the engineer. I must say I am very disappointed in first the products and secondly Boschs customer service. They are very slow in coming back to you and not very cooperative either. They have agreed to cover all the appliances for an extra year on top of their 2 year guarantee but it is the inconvenience of it that really annoys me. Lets hope the remaining 50% of the appliances stand the test of time! Great appliances though when working!

I bought a washer/dryer from Teds appliance, both are Bosch. I have had nothing but trouble with them. I believe I narrowed it down to the washer. It decolorizes, tears, and leaves oil marks on the laundry. It moves across the floor and smells like a sewer. Brand new items look 10 years old. Bosch wont do anything since the diagnostic found nothing. They will not compensate in any way, and I am being forced to buy a new washer.

Purchased new in 2004. Main range burner (right front) never did feel right, rough to turn and if you put it to the wrong spot (nice light simmer), it would go out, but the gas would still run. New Years Eve 2007, the oven burner quit at about 3:00 in the afternoon, part way thru cooking a massive prime rib roast. The electric starter came on and glowed, the gas valve opened but the oven burner wouldnt light. Phoned the dealer (Midland Appliances) and asked them for help, they told me that they could have someone out in about two weeks. Since I was in the middle of preparing a dinner for 10, I finished the roast on the BBQ. It didnt turn out that well, since its hard to cook outside at -20C. Took it all apart the next day and determined that the orifice was plugged/blocked so I cleaned it out with a needle file. About once or twice per year, ever since, same problem. Orifice fouled, and the gas doesnt flow. Eventually the electric starter failed, so I replaced it. Had to order from an outside vendor, as per manufacturer website. Part was delivered, oven back in operation, regular orifice cleanings (and failed meals) continued.In 2011, the main range burner finally failed. It was on and when I tried to turn it down, something broke internally on the shaft. Had to shut the gas off to the entire unit, because the valve wouldnt close. So we are without oven or range. No parts available in our city, again, so I had to order from the outside vendor and have shipped. Five days total without an oven or range top. Many meals outside of the home and many take out meals delivered. New valve installed and the same rough feeling as the original valve. I am probably going to have to replace it again in a few years.November 29, 2013 my wife calls me at work, oven not coming on again. Okay, have to pull the oven out again and clean the orifice, I guess?? Well not this time, now the valve for the baking half of the oven has failed. Electric starter comes on, voltage changes to the valve, but the valve doesnt open. Order the valve ($161) from the outside vendor, four days later it arrives, two hours to install and the oven is back in operation.December 21, 2013 (yesterday) and were having family for early Christmas dinner. About 1:00PM, I turned the oven on to start our turkey and the electric starter glows but the gas valve doesnt open. I hear the solenoid for the starter click and it glows and about a minute later I should hear the valve for the gas open but I dont. Turkey is back in fridge, called the local Chinese take out place for ($185) worth of food. I will pull it apart again on Wednesday (Christmas day) but I suspect that the (new) valve is defective. And on, and on, it goes.Other observations: Well the fit and finish on the visible parts of the oven are quite nice, the guts of it are a mess. Screws dont line up with hole, many are stripped or over tightened. The sheet metal is of the lightest gauge possible and often wires are installed and poorly secured. The adjustable legs dont secure very well and as a result every-time you move the unit, it has to be re-leveled. The unit appears to be made in Mexico, and the range valve was also Mexican made, so I guess its goodbye to German quality.Long and short, this range has been very problematic and I will NEVER buy another Bosch appliance, small or large. And since I am a vengeful sort, I will probably not buy/install Bosch vehicle (starters, alternators) parts either.

I purchased my first Bosch appliance (dishwasher) on 6/1/17 after making note of an Installation Rebate offer from Bosch via a Bosch Visa Prepaid Card. The stated purchase date was required to be between 5/17/17 and 6/7/17, which it was. I immediately completed the rebate form even though the latest required postmark must be by 7/7/17 (over a month away). They promised reimbursement within 8 weeks and gave a website and phone number to check its status. After 4 1/2 weeks I received a typed response from Bosch saying that they were unable to process the request because it did not meet the cash register receipt requirement (not dated within the time period designated for this offer). I immediately contacted Lowes, where I purchased the dishwasher. I spoke with the manager on duty and showed him the copies of the rebated offer, register receipt, response from Bosch, etc. The manager on duty phoned Bosch rebates directly and verified that the date on the receipt was within the required date range. He told me that Bosch claimed that the month of 6 looked like a 5. We found this to be strange because it was obvious to both of us that it was a 6 for June. It was/could also be verified by the date on my charge card. If one person was in doubt, due to poor eyesight, they could of easily asked someone else or used a magnifying glass; which shouldnt of been necessary. Anyway, the Lowes manager spoke with Bosch that it was the correct date, and that they would immediately process the rebate. The Lowes manager said I should receive it within 2 weeks. After 2 1/2 weeks I checked their website for my rebate status. It recognized my information and gave me a tracking number; plus stated I had to allow more time. Two more weeks later, I had still not received it (4 1/2 weeks after the Lowes managers phone call, and 9 weeks after purchase). I checked the website again for status. This time it never recognized my name/address (even though I had also completed warranty information on 6/20/17 after 6/18/17 installation). It never recognized my tracking number that it gave me 2 weeks earlier; and when I called their phone number, it never recognized my phone number. They had now lost all of my information (or so they claimed). I (we) both thought their first excuse was inexcusable, but possibly a mistake; but after the 2nd 4 1/2 week period it gives every appearance of being a scam (intentional). I no longer believe they intend to honor their rebate offers, and just expect most consumers to forget about it, not care about it, neglect to make copies before sent in, etc.; and just pocket the savings (this time for $145).

Purchased this Bosch dishwasher on 2/15/2013 from Sears with an extended warranty and with several service calls we are still having issues with it. The digital operating panel is not working. It will not shut off the dishwasher. Today I finally manually turned the dishwasher off... it had been operating for over 4 hours. Can you imagine my electric bill with a faulty Bosch dishwasher. I am also concerned about it causing electrical problems.

We purchased a brand new custom made Thermador fridge and the fan broke down 6 months after. We called the technical support for an appointment, but they had to cancel two times because apparently the technician was in an accident. After numerous calls another appointment has been offered but no technician showed up. At this point no manager called us back to remediate the situation. The fan is still broken and we can’t reach anyone. Do not buy Thermador.

I absolutely love my Bosch oven! We have had it for a few years now, (probably longer than I realize), but this oven is the perfect size and while it is modern in style it was easy to figure out and so does get used! I would recommend a Bosch to anyone looking for a great oven!

Unfortunately I am one of those that got no help from Bosch. They said there is nothing they can do and that I would have to pay $99 for them to send someone out. And that only covers the first 18 minutes of diagnostics. From there it was $120/hr. This microwave is part of an oven combo unit that cost over $2200 so it is not as simple as just replacing the microwave either. Thought I was getting a high end product but I guess not. Beware of Bosch less you find yourself hoping you win the customer service lottery of whether they choose to help you or not. BTW, this unit is only 26 months old.

In 2012 we purchased a Bosch dishwasher based on Consumer Reports Magazine. We bought the top of the line spending a lot of money for what we thought to be a good unit. Since installation we have had it fixed 3 times the first being for a power cord that failed but was a recall that Bosch covered. That part again failed 2 years later and had to be repaired again for the same failure as the first but at my cost. The latest was for a power control circuit board. The dishwasher would start appear to be running but after only 2 cycles would stop and indicate the dishes were clean. However no water ever entered. A search on the internet revealed that other models had the same problem and was involved in a recall. A workaround was to open and close the door after the 2nd cycle and the unit would then fill. I tried the workaround and it worked, indicating the same problem and was later confirmed by a repairman. I contacted Bosch, provided all requested documentation and was eventually told that our unit was not included in that recall and the best they could do was 20% of the replacement board cost which equated to $24.00, but wed have to pay for shipping and taxes which was $17.00. I thought we had bought a well built appliance from a reputable manufacturer but have been proven wrong. Their customer service is terrible and does nothing to HELP you. In the 7 years weve owned it half of the original purchase price has been in repairs. I would not recommend any Bosch appliance to anyone again nor would I buy one.

You do not need to pre-wash or rinse before washing. The dishes get very clean and dry as well with no streaks. It is the quietest dishwasher as well, most times you don’t even know it’s on. There are different racks for fine china, wine glasses and knives.

I turned on the dishwasher, theres lights and sound, but no water filled on any cycle. I smelled something burning but saw no flames or smoke. I did not think it was the washer till reading here. The washer was installed on July 2005. Sounds like a planned obsolescence. After reading all the complaints, I have decided not to call for repair. I will simply replace the dishwasher with another brand and wait to hear about Bosch going out of business or a class action suit that will last forever. It is good there is a forum of consumer opinion. Instead of buyer beware, it is now provider beware. Hooray!

Im 82. This is the best dishwasher I have ever owned. It loads easily, it is so quiet that we never know it’s running. Our dishes, pots and pans, and silverware are spotless. I really like the access to all the buttons. Which are on the front of the door.

Good overall dishwasher. Runs quiet to the point they need a red light indicator that it is running. Only issue we have had is if a dish or bowl overhangs the upper rack and the soap door doesn’t fully open. Easy to maintain filters etc.

We have been very good lovers of Bosch products for some time. We bought a Bosch oven from Best Buy and it was made in Mexico. This is the first time I bought a Bosch product from Mexico. We did a self-clean today and had dishcloths in lower tray and they caught fire!!! This has never happened and consider this a product default and major risk. Bosch shame on you!!!

The Range is beautiful and after a week and a half I have no complaints with the Range although it was not my first choice (which was another Bosch a higher model and not carried by Best Buy). I have not used it as much as I would have liked because of issues with Best Buy’s third party installers. I paid extra for a slide-in rack and would have purchased a temperature probe if I could have.

I bought two Bosch dishwasher, one broke down and the other stopped cleaning the dishes.

2014 current line model. I had the dishwasher for about 25 days, pulled out the lower rack and two wheels flew off (I guess rack was out of alignment). There are 4 wheels on each side. But it CRASHED as the rack hit the door - and the DW barely had any dishes in it. The damage to the tin foil they call Stainless interior was scary. When I called Support, they said they never heard of it damaging the door and there was no recall. BUT they didnt want pictures. A second call got a rep who said they are working on the flying wheels issue. The Internet shows its been a BOSCH issue since 2009. Sure they would agree to fix it, but who wants to have a repaired $1000 DW that can so easily get damaged? It was the lack of Bosch concern that upset me the most. I just ordered a Kitchen Aid.

This is my second convection micro wave. My first was not a Bosch. This microwave is so perfect. You will love tha you can bake and it won’t have to cool down before you can use the microwave.

My Bosch combination microwave/convection oven just stopped working for the 5th time in 5 years, and my extended warranty just expired 5 days ago. I would NEVER recommend this appliance. I thought Bosch was a great brand name, but its been my experience that their ovens are inferior. The control panels went black each time and had to be replaced. Having the extended warranty was so worth the extra expense as I would have paid for this appliance almost twice over the original purchase price in service calls. Save your money and buy another brand.

New dishwasher from Lowe’s was delivered in April. Noticed it did not close securely like other models. The machine began to quit running during operation. Finally figured out the door was opening interrupting the cycle. Then it might run over 3 hours and sometimes would not drain. Over next several months Bosch repairman installed new latch. Didnt help. Lowe’s serviceman installed new closing mechanism. Worse than before. Will only run with a chair shoved into the door. Contacted Lowe’s and Bosch several times. Still not resolved.

Purchased the Bosch Dishwasher SilencePlus 44 dBA model during a full kitchen remodel. After using the dishwasher for 30-days, it was returned in exchange for a Kitchen Aid model. Chief complaint (for us) is the dishwasher remains wet inside after washing dishes and never dries out. Dishes remain damp and not fully dry. Tired of leaving the door open overnight to let the dishwasher dry. During the time we had it, because of the inside not drying, a musty odor is becoming noticeable. With this wet condition and closed, we are concern about it developing mold. Absolutely would not recommend this model or manufacturer. In speaking to the appliance representative where the dishwasher was purchased, the rep indicated that this remaining wet issue about Bosch dishwashers is very common and others have voiced the same complaint.

Bosch produces quality products. I have owned my range since 2006 and it still performs and looks like new. It is dependable and easy to care for. Love it! I also have a Bosch dishwasher and it is great too.

Did not dry dishes well but otherwise worked ok and was very quiet. Just broke recently after 12 years and is so expensive to even have a repair person come look at it that I am buying another brand of dishwasher instead of trying to fix it.

On 6-14-2010, we bought a Bosch refrigerator from Wick ford appliance at the Pawtucket, RI location. On May 27, a technician came to out home to give me a diagnostic. He couldnt find the problem. Second employee from Wick ford appliance came the follow day. His diagnostic was has a sealed system leak, it is a Manufacturer issued and will cost you around 1500 dollars just to fix it. After we paid 89.95 just for the diagnostic they recommend to call Bosch directly. Since may 29-2014, I been calling them to be responsible for the defective item and his response was to pay an extra 1013 more and will get the same that we have right now. After we paid 2200 dollars... Are you kidding? It is a letter from Bosch the we are not going to accept. I hope someone can do something from us and thanks to take couples minutes to read our concerns about Bosch and please make sure you pass this to your friends and family.