I dont know where to start. I guess at the beginning. I purchased this washer and matching dryer (Kenmore Elite Quad Action Model 31633) for my new home. I have always had Kenmore products and had a newer gas Kenmore but did not have gas at my new home. I knew when I went looking for a new product I had to have Kenmore for its quality and reliability. I picked this pair due to a special offer that the warranty would have a 2 year extension in addition to the 1 year manufacturers warranty at the time of purchase. I purchased these in store and the salesman had never heard of such a thing. He was able to pull up the offer on their website and had to show it to his manager as well. When I never received any confirmation of this warranty extension. I continued to call both the store as well as customer service. The salesman remembered me and said he would have his manager contact me. This never happened after multiple attempts.Fast forward to the manufacturers warranty. This new washer was destroying all the new towels purchased for my new home. Though some were cheaper and purchased on sale, many were expensive towels that now had threads pulled from them everywhere thus rendering them unattractive for display and are now only available for personal use and unacceptable for company. Technicians were sent out unable to determine the cause other than a possible design flaw with the large gap between the wash drum and wash plate thus allowing items to be sucked in. This is unacceptable. I also was able to find out these appliances are not even made by Kenmore as they have not made washers and dryers for years but manufactured by Whirlpool with the Kenmore name affixed. The technician provided me with a business card that provided a phone number for their Customer Solutions Department who proceeded to advise me that the technician would have to escalate the problem to his Technical Manager. This along with documentation and 7-8 service calls for the same unresolved problem would be required to consider replacement! Seriously? The amount of cost, time, and frustration not only for the consumer but the technicians as well after 7-8 service calls would have paid for the replacement.I now am having the drum and wash plate replaced still not knowing if this is going to resolve the problem and nearing the end of my warranty. In addition, all the Customer Solutions Department was willing to do was reimburse me a total of $55 dollars for the damage to my towels. This would not even cover two of the bath sheets. Bottom line, no longer rely on your prior confidence in Sears Kenmore products. They are just charging more for them now to put their name on someone elses product!

Had this basic washer and dryer almost 30 yrs, have done many things that should not be done to a machine, overloading, washing everything in the house more times than I can count, and they just keep on working.... My mechanical engineer father told me, the less things there are to go wrong, the less they will go wrong. I dont want some fancy annoying beeping machine, all it really needs to do is wash and dry. Wish more manufacturers made reliable products that last at least a generation!

I want consumers to know that this washer is not worth the money. Mine has been an issue after the first two years of ownership. The washer smells awful even when cleaned weekly as recommended. The seal is moldy even though we always leave the door open. The washer is a maintenance nightmare. It does clean my clothes but I usually have to run the load twice because it stops with an F-20 code. I am just looking for a washer that will clean and last 20 years like my last one. Neither Kenmore nor Sears is my first choice anymore.

I compared other styles of fridges before purchasing this one and the price was very good for the wonderful performance I receive from this product. The Fridge works very well and is quiet. Keeps the food cold in the fridge and the freezer keeps the food solid. This size fridge is also great for a family of two. It fits nice in the area that a fridge needs to fit and holds two to three weeks of grocery for my family. The color of the fridge goes well with all my other kitchen appliances too. The French doors are very easy to clean and does not show any fingerprints. Overall, a great quality appliance.

I really like it. It was a great set. Would recommend to anyone. It was green, it had a position for a small load... It clean my clothes really good. My hubby bought it for me.

Its a durable dishwasher and cleans dishes very good. No oils and dirts and cleans germs. It looks very nice in the outside and is proven that its a good quality product. The size of the dishwasher is just perfect, not too big and not too small. All the dishes fits good and have some places for the little utensils and other stuffs you need to put in it. The dishwashers appearance is very unique and really nice to look at. I can say it is very eye catching and looks really sturdy. It is indeed a good quality product. The dishwashers value is perfect for anyone. It is very affordable and with the great value, it gives you work that not all dishwashers can do. I will recommend this product as it is proven and tested.

Kenmore is the best refrigerator that I have ever had! We have never had any issues with it and it is very reliable. Also, I would recommend it because of the amount of storage that you can have for all of your groceries. My family and I have been using Kenmore ever since we switched from our old one.

We purchased a Kenmore wall oven in late 2012. Recently we used a heavy pot and the middle and lower rack fell down. Sears service came and stated that the walls are too thin and bent when there is weight on the racks... a design problem. They wanted us to buy new wall parts - with the same design problem - to replace the existing wall parts.

It works wonderfully. There have never been any issues and it has always worked like it did when I first got it. Its quiet and it cleans even the dirtiest of dishes. Its compact for a dishwasher. It was smaller than the spot that my house had allocated for a dishwasher and I had to put it on something to make it sit a little higher than it did. Its sleek and really nice looking. It matches the rest of my appliances perfectly and it looks like someone took their time in designing the look of the dishwasher. It was the perfect price and it was so worth it. I have never had a single issue with it and it was definitely worth what I paid for it!

Works very fast and gets clothes very clean provided you use the right soap. Made sure that the lines are connected correctly. This was an item I bought on eBay and found that it was worth the price. Bought it bundled with a dryer. Cleans my items every time without fail. Only became unreliable when the top started to rust so I called the washer repair guy and asked to have the rust taken off. Instead they replaced the entire top of the washer. Appearance remained great until the rust showed up. The rust made the top of the dryer get dark and brown and strange. The appearance fell apart at that point. It was strange to see my clothes not look so nice at that point. It was very cheap, only a few hundred dollars so I was okay with the item totally falling apart when it did despite the fact that it was inconvenient. The value for me was perceived in the amount of money that I ultimately did not spend.

It cleans pass expectation, timing is good and no problems -I truly dont have any other comments to make concerning this washer, except that it works and Im glad I made a purchase for this machine, with so many other choices I could have made, glad I chose this one.

We always look for the brand Kenmore as it has always been dependable and weve never had any problems with that brandmaker. The price was perfect for our budget, the style was exactly what we were looking for and it had an ice maker. We like the double doors & its lasted over 30 years with no problems. Though Id like them to have wider freezer side and a different color such as white since mine is an ugly almond.

I like it pretty well, except the ice only comes out crushed on either setting, not sure why this happens. Its cold and reliable though. It is good sized and has plenty of room in the refrigerator and freezer for all of your needs. I think next time I would like a little bit bigger freezer though. I like how it looks and it cleans up really well and matches the kitchen. Sometimes the grate on the bottom is hard to get off and clean and snap back in though. Overall its not too bad. I wish the ice machine would still make cubes though. It didnt last very long. Also the water comes out really slow.

My experience was absolutely delightful. I liked everything with the Kenmore refrigerator. I never had any regrets or disappointments with it. The person that purchased said they got it at a very reasonable price. Everyone is very pleased. I would definitely purchase this brand refrigerator if the need was to arise. Since receiving the refrigerator as a gift, I have obtained a matching washer and dryer.

I dont really have to prewash my dishes, I always rinse them, I always have. Its a good dishwasher. I dont worry about leftover residue on my dishes after washing. I have 2 children and I have no problem getting all my dishes in the dishwasher. This includes sippy cups and tops. I cook a lot and it fits my casserole dishes, sauce pans and skillets.It is plain but it gets the job done. Appearance isnt everything to me so Im totally fine with it. I like plain and simple. If you dont need all the frills and fancy things that you get sometimes in appliances, this dishwasher would be good for you. I dont have a lot of extra cash laying around but I think this dishwasher was reasonably priced. It was a little more than I wanted to spend but I would rather pay for a little more for a product and know that Im getting a good quality product.

It was perfect. I would buy another one if I could afford it. It kept everything cooled or frozen exactly how it should. It was HUGE. Lots of room for any size container. The places in the door were awesome. The drawers were big and roomy as well. The freezer side wasnt hampered by the ice maker either. I loved the stainless steel. Easy to clean. Shiny. Sexy. Much better than the typical textured outside of most refrigerators. Smooth. Lovely. It was priced perfectly. Mid-range. It was a scratch and dent model too so there was an additional discount which made it much more appealing to me and much more affordable.

Good cooling system. I would recommend this product to anyone anytime. I had this product for over 8 years. It is very spacious as well. I am loving the new one I got last week. I also have a Kenmore freezer and its working fine, no problem.

Mom always used and spoke positively about her Kenmore appliances. My initial expectations were met because the appliance was very nice and looked very good. The refrigerator was installed easy. Also, all the drawers and compartments were easy to understand, and clean. I like the reliability - never had refrigerator repaired. I like the ergonomic handle - easy to open & easy on the hand. I like the effective crisper drawer - keeps produce fresher. I like the temperature control dial, can turn temperature down when I am gone for an extended period. However, I would improve the length and width of some compartments on the interior door to fit a wider range of containers. I would also improve the seal on the door because it no longer seals closed as good as when it was new. I would make the entire refrigerator scratch proof.

Purchased Kenmore Oasis washer 5 years ago. 2 years later computer board had to be changed. Problems again since January 2013. Recently broke down August 2013. Technician has appeared 3 times already and will come again tomorrow. What is wrong with Sears washers and where does Satisfaction Guaranteed or Your Money Back come into place?

The dishwashers performance clean your dishes so well you dont even need to add soap. Best dishwasher Ive ever owned and I love Kenmore. Kenmore is very efficient. Great size. I have a full sink of dishes and a Kenmore dishwasher can take all the dishes and stack them on top of all the dishes and they still all come out clean. The Kenmore is very good to look at. Its an eye-catcher, everybody who comes into my house as well as a really nice looking dishwasher what company is it. Enterprise very reasonable. Great value. Very glad that I researched Kenmore in the dishwasher. Its a great dishwasher. I recommend it to everybody.

It was pretty good. They used to make great stuff but they got cheap later on. Now I dont like the brand as much anymore. I will probably buy another brand. I like a fridge that is easy to put everything into. Companies are cheap. The bars on the door break easy. Racks are hard to adjust and they are cheap. It was fine to look at. But companies make cheap crap products anymore and wonder why we dont like them. Cheap crap is stupid. Make good quality stuff please! The stuff made these days is junk shipped from China and you want people to think there is quality? That is just stupid. Get over it and realize it is junk!

A Kenmore oven purchased about 7 years ago seems to have a faulty circuit breaker. The broiler turns on by itself. The oven apparently doesnt even need to be turned on. It nearly burnt my home down (several times). The only way to turn the broiler off was to pull the oven out of the wall and unplug the oven. Sears offered $150, which doesnt even cover repairs. And if posts are true, it doesnt even fix the problem. Make right on this. Look it up: Kenmore oven broiler. Dont risk your families’ lives with Kenmore! I just paid $750 for a new oven which you owe us for. I am not taking a chance with my family’s lives because of poor manufacturing and negligence of human safety. I will not drop this because I care about innocent people who believe their oven will not erupt in flames on its own. Start living up to human decency and take care of this. I am one of many but I will not let this drop.

I purchased the Mizer12 for warranty and peace of mind in 2011. While it worked it worked until the center rusted over the pilot and dumped water over the pilot and began leaking at an alarming rate in my basement. 45 minutes on hold the first time left me with someone will call within 72 hours to set something up, meanwhile no hot water or pressure to bathroom shower, called back in afternoon to see where things were at, they hung up on me because he wanted me to place a paper towel under it and see how long it takes to get wet when I told him I am standing in water and when I told him immediately he hung up on me, the third guy put me on hold, on hold again and then hung up on me, I called the complaint department and they put me on hold for another 45 minutes. Broken water heater and broken promise with 3 years of warranty left. I think this is a call for the attorney general.

Our machines so far have lasted for 18 years with no problems. They have done the job, worked well and have not required any repairs. What more can you ask from a washer and dryer.

It works great, best thing I ever bought. Gets my dishes very clean, a great investment. Good size, all my dishes fit good. Very happy with it. No more hand washing to do, saves me time. I can do other things. Not miss out on hanging out with family, like in past. No more stuck in kitchen, whilst family or company visits. Satisfied. Giving it a 10+. Very nice, matches everything in kitchen. I highly recommend buying this product and any other item made by Kenmore. I would buy it again and again.

Kenmore Dishwasher machine does a great job. Comes from a well respected product line that has been around since my grandmother’s time and has never failed to perform its assigned with efficiency. This product line brings back fond recollections of the machines I used as a child. Handles reasonable loads, simple to use, load & clean. Reliable operation without an overabundance of functions that I neither use or need. Handles all the capacity I need in my day to day life with conservative use of water, soap and power. My main concern with any unit is that it easy to load, and handles the washing with as little trouble as possible. Easy to clean, with a spartan appearance that lends itself to my lifestyle and sensibilities. I especially like the clean lines and simple control features without an attempt at being overly stylish or trendy. Simplicity is my driving concern.

It is very quiet, gets the dishes clean and dries them without many spots. I like the flexibility of the two racks to accommodate wine glasses and pots and pans. This is the quietest dishwasher I have ever had. It has a smart wash cycle as well as the normal cycle, rinse and hold cycle and you can turn off the heated drying as well. It is not as large as some other dishwashers I have had but I understand that is because of the extra insulation to make it as quiet as it is. Mine is stainless steel and has all the buttons hidden on top of the lid. This makes it easy to see them without bending over.

We have never had a single problem with our set of Kenmores. We did not buy the top of the line more of the bottom line, no bells and whistle. The settings are easy to read and turn knobs too, Im blind/low vision and markings are bold enough for me to see. Baskets are more than big enough to handle all of our washing loads. No extra settings to cluster the facial plates with settings we will never use. Bleach trough in the right place and easy to pour into, big enough to hold recommended amount, softener container in the middle easy to get to, softener lid can be a little hard to get off if you cut your fingernails too short. Product and price was right, have had for 5 years no service calls, bought a set for daughter.

Love this brand... Fancy and flashy. Bought a matching stove because of the new and modern look it added to my kitchen. I am looking forward to buying an good range in the same Brand as well to make a whole matching kitchen set very soon!

Ive trying to my fridge fixed since March 2016. Its now September 15th 2016 and my manufacture warranty will run out in the next 10 days. Problem: Ice doesnt work. Beeps for no reason (thinks a door is open when that is incorrect). All lights do not work (If I unplug the unit, the lights work for about 5 minutes). Issue with service: Ive been contacting Whirlpool customer service to fix a Kenmore product (Sears told me to call them). They have sent the technician 6 times. Nothing has been fixed. They have changed many parts but with no change in the actual problem. Im worried that theyre just trying to wait out the 12 month warranty and then Im stuck with a broken fridge... Ive tried calling Sears many time. Both Sears and Whirlpool are unable to solve the problem. Sears says they cant touch the product until after the manufacture warranty. That doesnt make sense to me. Please be very careful with Kenmore products made by Whirlpool. They dont care.

My first purchase of a Kenmore Refrigerator was in 1998 when I purchased my new home. It lasted with no problems until December of 2012. I figured 14 years for 1,000 was worth it even though some say they last up to 20 years. Anyway, being satisfied, of course, I looked for another Kenmore to replace my old one and surprisingly found one for a little under a grand even though it was 14 years later. Well, I got too excited because as the old saying goes, you get what you pay for. The refrigerator looked nice and was up to par however, the material that it was made out of was very cheap and flimsy. I had a pitcher of tea on the side compartment and the handle was protruding just a little so when I closed it, it hit the shelf just barely, I swear, and the white part covering the glass shelf just broke off. And this happened within 3 months. I was so devastated that my practically new fridge was now damaged that I called about getting it replaced. I had to get a shelf replaced in my old one and it only cost $15 so I figured it would be no more than $25? Boy was I wrong. They wanted $150 to replace the shelf even though it certainly wasnt worth it. Then all of a sudden, without any impact, I started noticing cracks all over the refrigerator. One on the side door, one on the bottom drawer. Cracks were showing up in places that had no chance of being hit so I came to the conclusion that the material was just cheap junk and now my refrigerator is barely 3 years old and it has all of these cracks in it and frankly, its embarrassing. Im not going to buy a new one just because of cosmetics so I guess Im stuck with this inferior crap until I need a new one due to malfunction. But Ill tell you one thing, I will DEFINITELY NOT get another Kenmore. I dont know what Kenmore was doing in 2012, but they certainly werent looking out for their customers. Price probably didnt go up like expected over 14 years because they cut back on the quality of their material, but they should know that in the long run, that will cost them and not make them profits because I will never buy another Kenmore again. And that includes my washer and dryer, microwave as well.

Stops working if we shut off the oven and restart it, to adjust temp or if we need to put something back in because it was not done as we thought, only way to fix it is to pull the heavy oven away from the wall to get to the plug, unplug it, plug it back in, which is a disaster as its too heavy for me!

I had it for several years and I didnt have a single problem with it. Best investment I ever made. Unfortunately after a long while it did break down. This washer or dryer was insanely reliable. In the time span that I owned this machine, it didnt break down a single time. There is nothing more reliable than this. This looked very modern in my house. It was very stylish. The best part about it is it is one of the only washer or dryers out there that look good and perform well. There is no other machine out there that you can get more out of your money for. It is relatively cheap and performs as if it were the most expensive washer our there.

When we remodeled our kitchen, we wanted a built-in microwave that was reliable and had excellent features as well as a good price tag.We also wanted it to be stainless to match the other appliances in our kitchen. We looked at several models of microwaves and found the one we purchased to be the best value. The model is 721 85033010. It has features, such as the 30-second timer, which one can add additional 30 seconds by pushing the button as many times as needed. It also has a defrost, which works well. It aesthetically looks great in our kitchen and we are happy with our purchase.

Apparently my problem of the oven racks falling is quite common with Kenmore Elite ovens because the walls are too thin. If this is a design flaw or intentional to generated more revenue, we will not know unless the government gets involved and requires a recall. This was the answer I got after several days of the run around with Sears saying it is a Kenmore problem and Kenmore telling me they are owned by Sears and it is a Sears problem. All the while denying there is even a problem and the only way they would acknowledge the problem is if the government had enough complaints. This is a $500.00 fix and they use the same defective walls to replace the existing. Im completely exasperated and hope this complaint will add to the many I have seen and something will be done. It is a Safety issue most of all and people can easily get burned with falling hot racks.

The washer always effectively cleaned a full load. Also very easy to use. I taught my children to use a washing machine on this model. Happy with the capacity. Able to wash a king size comforter. This washer gave me many years of clean clothes. The only issues I had with it was a sock clogging it. The washer itself lasted my family of 5 many years. The washer was a top loading unit. Completely white. Easy to use and understand controls with temperature adjustment and water level adjustment. The money spent was average for comparable units. Knowing how long it will last, I would have paid more. This is a reliable last brand that my family will stick with.

I purchased a Kenmore Refrigerator in January 2016. In the beginning of February 2017 the refrigerator stopped working and I lost most of the food. I contacted the Warranty Department and they told me it was three weeks out of warranty and they would do nothing except send a repair person at my expense for parts and labor 13 days from then, which is unreasonable for someone with no refrigerator. I explained that I was out of state from March 2016 until December 2016, so I only had used it two months. The warranty department representative told me I was out of luck and it was not Sears fault.I contacted a local repair shop and they got me running the same day. Unfortunately, the repair cost was over $300 because of a faulty computer chip. He said that this model was notorious for having bad computer chips and that he has replaced several recently and that Sears knew about this because they have changed the computer chip in subsequent manufacturing. This speaks volumes to me about Sears customer service. When I got to the mall, I see that it is always a good place to park to access the rest of the mall because there are always lots of empty parking spots around the Sears store. Its motto should be: If we ignore the customer long enough, they will stop bothering us.

Performance was good. I rarely needed to pre-wash dishes by hand. Just rinse any solids or large amounts of liquids and dishes were always clean, even without using the hi-temp wash. Noise was tolerable, so you did not feel like you had to be in another room while the dishwasher was running. It is a standard sized dishwasher with a fairly normal interior layout common to most dishwashers in this price range. Dishwasher looks very nice in a kitchen of stainless steel appliances. They do show smudges and dirt, so cleaning is important. Window cleaner works wells to avoid streaks, but using stainless steel appliance cleaner gave the metal a deeper look, with easy application and is worth paying a few dollars for. This Kenmore was a good mid-range dishwasher. It is not silent, nor does it have an extremely well thought out interior, but it cleans well, looks good, and gets the job done for a reasonable price.

We bought this during a presidents day sale and Ive love my Kenmore front loader washer. It has not needed any repairs but with my extended warranty the service man came to check out everything for free. Its perfect!

Easy to use and understand for my parents who dont speak English. The instructions that came with the appliances were super easy to use. The washer is very good and fast. We havent had issues with clothes shrinking in the dryer.

I ordered a hot water heater from Sears with the same day install and Sears failed to do the job. In fact, I had to call Sears to see why no one had called me about my install. Then, by the Sears install personnel, I was informed that they could not do my install and I would need to schedule an appointment to do the install. No, they did not offer an install for Saturday.

It washed my really dirty dishes to make them spotless with no water spots. Made absolutely no sound whatever. Was very quiet. Didnt shake at all. The dishwashers size was very big. It held many of my dishes. I always had room. Very nice. A few words to describe it was spacious and big. The washers appearance was very nice and sleek with a professional shine to add to it. I personally loved the way it looked same with any other of this brands dishwashers. The value was really great of the dishwasher because the price was in my price range and I had no problem with the cost because it was a very fair price I loved.

I bought a Kenmore washer on Dec, 2013 at Sears, Oakville, Ontario. After one month the washer was broken --couldnt spin dry. Sears replaced me a new one MOD# 592-49347 around March 2014. After one year later and two month, the washer door couldnt lock.

Nice machine. Works hard. Never let me down. Cant complain. Would definitely recommend friends and family to purchase this Kenmore machinery. Gets the tough stains out. Kenmore machinery is built to last for years. Are able to be passed around. Easy to use. Has settings. Very durable. Absolutely one of the best washers Ive used in years. Very sleek. Can go anywhere from the kitchen to the laundry room. Not bulky. Nothing to be ashamed about having anywhere with it. Custom design. Pretty white color goes with all colors.

I had a new house built and the Kenmore Refrigerator was one of the models that the builder offered. I like that the Kenmore Refrigerator has a big storage and easy to clean. It also holds gallon jugs in the door and the coils do not hold the dust in the system outside making it a cleaner running refrigerator. The refrigerator runs great and still does.

When I bought it it was a something I looked up. My other refrigerator broke so I went look everywhere. Couldnt find it. I found one online and I like it and it been working good for me ever since.

Good delivery from Sears. Great product so far. Very quiet and washes thoroughly. Large capacity for 10 or more pairs of mens jeans which came out squeaky clean. Also using double rinse. Love these features.

Last summer my electric company was promoting upgrading older but running refrigerator with a new energy-efficient and paid $50 to customers who did so. My old refrigerator was already 20 year old but working just fine. I used the false logic that at 20 years old it makes sense to upgrade before old-dependable wore out. (Never needed service in 20 yrs!) Bought a new Kenmore 18 cu ft model from my local Sears store Aug 2016. Six months later it stops working. I find all the food inside is warm and frozen foods completely thawed. Sears repairman came out and quickly diagnosed the problem, states it is common for these units to leak out all the refrigerant. Asks if it is under 30 days old because Sears will just give me a new one but if over 30 days I must let them repair it. Compressor burnt out in less than 1 yr! I should have never gotten rid of my old refrigerator. Sears just lost another loyal customer; all of our appliance purchases has always been Kenmore.

Good quality appliance. Helpful customer service. Would recommend Kenmore to anyone. We have not had any problem with our refrigerator. Energy efficient and quiet. Its a big enough refrigerator to fit all of our basic needs. We do have another refrigerator that we put extra items in but only need to use it when we have an excess of items for a party or something. It fits very well into our kitchen decor. It is nice looking and practical. Easily accessible. Easy for kids to open and get what they need. Very organized set up. It is not cheaply made and customer service is easy to get a hold of if you need anything.

Ive had my Kenmore for more than 15 years and it still works great! Ive never had any issues with it and I would have highly recommend this washer to my friends and family. I can always count on my Kenmore washer to work for me. It has never let me down. My Kenmore washer has a nice and basic appearance. Its value is top notch!

The quality of the fridge leaves much to be desired. I admit that I didnt do my research because I was in a rush and just trusted the name. I wasnt aware that LG was the manufacturer of the Kenmore Elite or I would have know to avoid it. The fridge looks great on the outside and at first glance on the inside, however when you open and close the draws they feel as they are about to break. My fridge is 2.5 years old and water was leaking from the bottom. I figured its the copper hose that feeds the unit but discovered the unit itself was leaking. Upon inspection of the internal hoses I can see cracking in multiple areas of the white hose that feeds the water to the ice maker as well as the hose that feeds the water dispenser. My fridge is doing its job at keeping frozen as well as fresh food fresh bit I paid for more features that just dont work. Save your money and avoid this fridge!!

The Kenmore refrigerator have the freezer at the top, the cooler on the second row, and two drawer on the third row. The color is white and has shelfs on the refrigerator door and on the inside of the freezer door.

Kenmore front load washer mcl 417-42042100 - This washer is less than 10 years old and I have had to replace the rear tub section twice because the bearing and seal went out. A $177 part just because a $8 bearing and seal went out, the bearing is not sold separately. The last time I replaced this part, the rear tube section, was about 3 months ago. A short time after I put the new rear tube section along with new shock absorbers it started making loud noises (banging) and vibrating very bad. When I took it apart I discovered that two of the legs of the drum support assembly had broken which also caused the front tub to be broken. The drum support assembly is not listed separately on the parts sheet. It is part of the drum cost $313 and the front tub section is $171. The rear section is about $177 and I have replaced it twice and the shock absorbers once at $57. So the scrap man got the washer and I got a new one, this time a top load. I wouldnt buy a front load washer again. As best I can tell they are all of similar design. Kenmore doesnt make anything. They have someone else make them and put the Kenmore logo on them. Not sure but this washer might be made by Samsung for Kenmore. I would not recommend buying this washer or any front load washer.

Very effective on hard stains. A little loud but easy to understand directions. Allowed for fairly large loads and was gentle on delicate clothes. Could be overloaded in washer if not careful then it would not move very well. Very reliable. Was pretty fast and did a nice job with all sorts of stains. Appearance was nice and smooth. The controls were easy to use and understand. The door was smooth but closed fast with a slam if you were not careful. Value was fine. I feel like I always pay more for a product than what I should. But for what I needed and how it worked it was worth the price.

Works great, affordable price and lasts for yrs. Cant beat the performance and how well it works. Just dont overfill with clothes. Little loads for high soil items is best. The water is great working and cleans soiled things very well if you do smaller loads but use full cycle. I find with the kids socks and grass dirt it cleans and dont beat them to death. Im very happy with the quality and performance. This is also a great washer to have if you do camping. The look of a washer doesnt really matter to me only because it is in the basement and I am the only one that sees it however it is a stylish and old fashion design that one that sees it knows it is a washing machine and sees the elegance of the style. I would recommend this washing machine to any person that has a lower budget and still wants guilty and if a super cool look doesnt matter you will fall in love with this great working product that still gives you a smart look and high performance product.

My washer came apart in my basement... pictures enclosed. Not sure what happened other than I was washing a King size sheet set. We believe it was at the beginning of the spin/rinse cycle. I heard nothing. Weve had it two years this past July so Im assuming the warranty is finished?

Kenmore Elite Oasis He Repair - Purchased this washer about 6 years ago. For the last 3 years has had difficulty filling and draining. My clothes come out dingy and dry in places at times. Takes 10-12 days for repair appt. When a part is needed and not on the truck, its another 10-12 days to order a part, then another 10-12 days to book a repair appt. That means no washer for 2-4 weeks for each repair. Going to the laundromat for 10 loads gets old. Sears warranty replacement guarantee only kicks in if a major part was replaced 5 times in a calendar year. They have been out several times for the problem, but because no major part replaced it doesnt count. Have gone to Customer Care numerous times without success. Frustrating.

Well built and designed to work for a long time. My family loves ours. Had it for over 10 years. Would recommend one to anyone, small or big family. The size and space inside and out fits our lifestyle, plenty of storage space in lunch meat and vegetables drawers, lots of shelf space. Sits tall and straight and very level, built solid to withstand the family who opens and shuts it often. Easy to keep clean. Just wipe and go. The price range fit nicely within our budget, very affordable. You get what you pay for. Very competitive price, cant beat it. Very nice.

We have been a Kenmore family for generations. The last house we were in we got ripped off by the Sears home repair service and had many breakdowns. We decided to go away from Kenmore and Sears for several years. We moved into a new house and decided to give Sears a try again. This new fridge is junk. Just a few months after purchase the door handles keep falling off (screws will not stay tight), the ice maker fan keeps freezing up which makes all the ice melt and water all over the floor. Tried to get things repaired under warranty but after 2 hours on the phone, being transferred all over the place and being hung up on, the repair person cant come for 3 weeks. People on the phone dont speak English very well, the whole process is still a nightmare. Last time that we will ever buy Kenmore or Sears.

I bought this over the range microwave from Sears a couple of years ago. I thought that 1000 watts would be plenty. However most food that you buy for the microwave directions, usually state 1100 watt ovens. The food doesnt seem to stay hot as long as food cooked on the range or in a conventional oven.

JUNK!! Bought my Kenmore side by side 3 1/2 years ago and compressor just went out. Kenmore and Whirlpool used to be top rated but I will never again buy appliance from them. My new LG has 10 year compressor warranty-Kenmore was only 1 year. Too much money was spent on this fridge to go bad so soon. BEWARE!!!

After 7 months from the Kenmore 3 year warranty, the washer is rapidly rusting and chipping, on the top and under portion, in-between the detergent cup and bleach cup. The warranty for cosmetic was 3 years. When the tech came out to the house, he stated and proceeded to put in writing to Sears, this was not covered. The tech took pictures to back my complaint. The pictures never made it attached to the service order that Customer solutions department had received. The Customer Solutions representative, located in the Philippines, proceeded to tell me, I was not covered. The representative told me, he was only there to take my information; the representative CONFIRMED, Sears is aware of the problem and is NOT doing anything about the problem for their customers. Customer Solutions, DID NOT offer any type of solution.Every appliance in the house has been a Kenmore product; I put in a complaint, and of course, still waiting to get a return call. I expected Customer Solutions to have been in the United States. So very disappointed and irritated. Not looking for a brand new washer----just the replacement portion for the top. Because, Sears knows there is a problem.

I bought back in 2005 a refrigerator, microwave, dishwasher and oven from Sears. All Kenmore. Well lets see. The refrigerator starting rusting on the outside in about 5 yrs. then the microwave handle broke in about 6 yrs. and the dishwasher panel on the bottom all the paint flaked off and now the oven that I have hardly used has a hole in the inside of the oven... Its a flippin crack. Rust and more rust where the racks slide... I will never purchase anything from Sears again... This is junk...

This dishwasher is a thing of legend. Its magnificent mechanism, leaves my dishes clean, sterilized and ready for action. The way it sanitizes my cutlery makes me swoon and wanting to use again and again. There is not much more I can say about this machine except that I wish it was portable. Ninety-nine percent of my dishes fit in this machine. This machine is worth its price in gold and I would spend that money again.

My dishes come out very clean and sanitized. The dishwasher holds a nice sized load and it does not have to be loaded perfectly. Its energy efficient and runs quietly. Its a little small, but I can still fit all my dishes in easily. I dont put pots or large pans in the dishwasher so there is enough room for dishes and glassware. If I try to overload it, the dishes dont get clean. This is a very basic looking dishwasher so it does not have much appeal. However its simplicity allows it to blend in with the surrounding decor easily. It would be nice if it had a handle across the front instead of just a dial. Its reputation alone makes it a great value. You do not get all of the bells and whistles with this one but you get a reliable dishwasher that does a great job.

I purchased the Kenmore Washer 100 series 4 month ago and I simply hate it. It has a supposed sensor for the water level and this is useless. It works for a very small load but even when the washer is only half full it does not add enough water. Yesterday I washed a bed spread that filled the washer about 3/4 and only the bottom of the spread was covered in water. I had to add 3 buckets of water to submerge the spread. Then when it rinses the lid locks therefore no chance to add water. Why should I be adding water anyway? In the past I have always bought Kenmore appliances. I will no longer.

Ive had the refrigerator for about 10 years and have never had a problem with it. It works fine and keeps everything at the proper temperature. It is big enough for all my needs and has never given me a problem.

I bought a Kenmore Elite refrigerator about 2 years ago and it just died. It took the company 2 weeks to get a repairman to my home. When they did, he told me the refrigerator needed a new motor, fan, and coolant. He said it would cost $1,300.00 to repair. I asked him why it broke after only 2 years. He said he didnt know but that he was fixing them regularly, several a week. Well, after being a loyal customer for many years Sears has refused to help because I didnt buy a warranty! I have bought all of mine as well as my daughters appliances from Sears and never had an issue but its disheartening to find that after all your loyalty, if you do, Sears will not be in your corner. The girl I talked with was actually rude and told me my choices were, I could pay them $1,300 to fix a Refrigerator I just bought, or I could buy a new one, or I could use a cooler for the upcoming summer. She forgot one choice, the one Im taking and that is never shopping with them again, posting negative reviews on social media, and filing complaints with the BBB, CFP and with any other agency I can find.

Works very well. Very quiet and uses less water while cleaning the dishes effectively. One of the best dishwashers on the market. Perfect size and fits nicely under the counter. Definitely worth every penny and would definitely recommend purchasing. Great product backed up by great service. Sleek clean design that is both functional and modern. Will fit in any kitchen decor and make your kitchen look modern.

It works great and keep thing quite cold. I use to love this. I also enjoyed it and all the people love it. Fish is good and works great. Its is good size. It can keep a lot of things safe and sound. It has a lot of rooms to put things in. I love its shelves and empty barrels. I love over all this refrigerator. Its performance and appearance is so good and relevant to me. I love it and my family also do. I love to enjoy this experience again. It is a refrigerator of good value. I love its performance and it also comes in good price. I am definitely buy another one because its the best.

I bought the water heater at Orchard Supply (now owned by Sears) and after 2 1/2 years of light duty, it stopped working. The display showed a high temp. shutdown. Figuring that it had a 6 year warranty, I made the mistake of calling Sears. The Sears representative said a tech could come out for a fee of $79. I agreed, stipulating that any parts would be free under warranty. When the tech came out, he said it would be $190 to drain the tank and reset the control. At this point, I told him I would drain the tank, and just show me the reset. Tech said it was against policy. I said what the heck was the warranty for if I had to pay $190? Because I was not at the site and my tenant needed hot water, I agreed to pay. I will never buy a product from Sears or Orchard Supply Hardware again.

Washer and dryer works very well. I was extremely pleased in its performance and longevity. They were very quiet, energy efficient. Also I like the color and durability of the machine. The washer and dryer were very reliable I never had a problem turning it on and it working just the way it was supposed to. Nice. The energy saving feature was good and saving energy. Theyre very colorful. The dials are easy to read and easy to adjust. The doors are wide enough to put in the larger loads and comforters. Theyre very aerodynamic. Can fit in a confined area without it being crowded. They performed up to their standards making laundry very easy and enjoy to do.

Kenmore is a great product and their products last a long time without having to call and ask for repair services. They are always dependable, and I have owned many of them in the past. Most definitely they live up to my expectations and have for many years. My refrigerator has side by side doors, freezer on top, ice maker. I like the ice maker which produces crushed ice as well as the cubed. I like its color and dependability. The fridge does not thaw during times when the electric goes out. I never have to worry about spoilage with a Kenmore and the storage capacity is wonderful.

Definitely a good refrigerator. Kept my food cold. Reliable. Bought years ago and still going strong. I like the finish, the handles, and the consistent temperature. I feel like you can always use more room. Good room, but the freezer isnt as big as Id like. I like to keep meals frozen for later, and after adding all those together, it would be nice if there was more room. Very clean, polished, curved, appealing and matched my style. Modern, all and all, a very nice shiny fridge. I liked the color and the pattern. You pay what you get. I didnt expect to get a fridge for free or for 100 dollars. I think the price was more or less what I expected, but the value was good. Hard to make a big purchase like that often.

Ice maker mold cracked and calling Kenmore customer service, they said I would need a new ice maker. The plastic mold ($10 at most), cannot be purchased separately. Cost: $75 for the replacement unit. If we extrapolate, the next step will be for them to require replacement of the refrigerator if the interior light bulb needs replacing.

We are very dissatisfied with our fridge. We have only had it about 3 years or so and only after a year the latch that keeps the doors (french doors) closed broke. We called and after a fight they came to replace it. Then a few months later it happened again. This time they wouldnt come to fix it unless we paid.

It keeps really cool. Love the storage and its very quiet which is my favorite choice. Water filter seems to last a long time and I never had any leaks. but, it does not have much freezer space and seems too deep and it tends to lose food in it. Perfect fridge area and I love the movable shelves but I wish it had more door space on freezer door. Also, I love the black and the smudge proof. I cant see hand prints. Solid build and sturdy handles. It has shine and is easy to clean. Perfect size and width. Overall, it was well worth the cash I paid for it.

My dryer is easy to use. It has a dial to turn to what setting the dryer needs to be on for your load of clothing. It is simple to use. It is a straightforward dryer. I dont like the lint trap because if it gets overly full the material will drop down into the machine, and the material is hard to get out of the dryer. Currently I need to clean the lint out of the machine because the dryer is not drying as effectively, and that is my only complaint about the dryer. Otherwise it is a great dryer.

It was spacious, kept everything fresh at the right temperature. It never ran out of ice and the shelves were big enough for watermelons and gallons of milk. Everything was able to be organized effectively. The freezer could have been bigger but I love frozen pizza. It was very sleek and shiny. It definitely had a modern feel to it and I enjoyed the sleek design. It is the closest thing to a fridge from the future. The fridge is a very good value. For the type of refrigerator you get, it is very cheap. The materials it is made of feel expensive. I also couldnt find a better fridge for the price.

Shortly after the one year warranty expired on our Kenmore 400 Washer (Model:29422801), it began tearing holes in items. The washer seems to enjoy eating jeans, boxer shorts, shirts, my wifes bras, and our blankets. After 14 months, the washer no longer functions as it was described. I tried to reach out to the manufacturer but to no avail.

Its a very good fridge however it is small and I have a large family and will be upgrading to a larger one but overall great brand. Have had for 4 years and have not had a problem with it yet. The freezer is way too small, cant fit much in it unless you are single and live by yourself. The fridge part is bigger but not by much - this would be my only complaint with this fridge. Overall the appearance is nice although its very average. Would be nice if the basic fridge like mine had a better design than normal would be better.Considering my fridge is very basic and plain jane with only an ice maker as upgrade its worth what I pay for, being that I bought it from a discount store otherwise it would not be worth the full retail price. Should have more basic upgrades like an egg holder, more space in the door for larger bottles. To make the fridge taller would also allow for a larger freezer and an additional shelf in the fridge.

I love my washer and dryer. It always gets the job done and in a relatively short amount of time. It easily holds my large loads of wash and everything come out clean, never have to worry about stains! My dryer has many settings for a variety of items. I am always positive that my laundry will be dry, fluffy and wrinkle free. Our king size comes out just as fluffy and beautiful as a load of sheets. For the price I paid it is an amazing value. I run this thing like a racehorse almost every day of the week and it never lets me down. I know I can depend on my Kenmore washer.

I was very pleased with my Kenmore refrigerator and I never had a problem with it at all. I had it for about 20 plus years and I had five children who used it all the time with no problems or complaints.

Do not. I repeat do not buy this appliance. I purchased a stackable Kenmore washer and dryer FIVE MONTHS ago from Sears and it has broken down TWICE! I have been without a W&D for nearly a month and all I get from Sears is a shoddy product and poor customer service. And delay, delay, delay. Go to Lowes or the guy on the corner. I am sure you will get a better quality product and customer care.

I love the capacity of this washer. Its not too loud and Ive never had a problem with it. It is economical, competitively priced, and easy to use. I love that it has a pre-wash setting for soaking extra-soiled items. I love this washers large capacity. I can easily do a weeks worth of laundry in just 2 or 3 loads. Its sturdy construction makes it easily handle even my large blankets and comforters without any trouble. I dont have a separate laundry room but this machines modern, streamlined appearance and the fact that it is so easy to clean makes it an attractive addition to my kitchen area. The moderate price of this washer and its solid construction make it a great value and a wise and excellent investment. Its price is easily paid off in the first few months of use.

I purchased a water heater by phone with a **, he assured me that the WH would be installed the same day. I received a call from Eyman Plumbing who couldnt install for 4 days!! ** should have ckd to make sure the WH could be installed before making that statement and taking my money. My money cannot be returned for 7-10 days and water is destroying my laminate floor. Every # I called, no one could help and passed me to the next person. Sears has fallen from grace and I do not wish to ever do business again with them.

I dont have any complaint about this refrigerators. It always work for me. It always at the desire temperature and I am always able to keep my food fresh. It is big enough to put all my food in the refrigerator and it just perfect for my household. It the perfect fit for my household and I have no complaint about it. The color is perfect fit for my kitchen, and the size just great. It the best fit for my kitchen, and I dont think I could find one that a better fit. It a great value and it just the perfect refrigerator for my house. No other refrigerator can be a better value for me because this is a perfect fit.

Id really recommend this refrigerator because it makes the food and drinks so cool (cold) and so good to drink and the food makes it so it doesnt get soggy and all that. It can fit all my items I got from the grocery store and it can fit all the things I look at and I put it in and it fits well as a gazelle in a farm. OMG, this is the best refrigerator ever! It is the biggest refrigerator ever. I love this refrigerator! The value is $2250 so for that price is good for a refrigerator. :D I love this refrigerator so much!

I have never had any problems with my Kenmore refrigerator, nor had to get any parts. I once had a problem with the ice dispenser but that was only because the landlord hooked it up incorrectly.

It works great. Cost effective. Only complaint is wheels come off at times. But the dishes come out clean and the drying is great. If you are on a budget it is a solid purchase. I am very happy with it. Nice size. Fits a lot of dishes, the top rack is very versatile. It can store different things and in different ways. The silverware caddy removes nice and easy too. I really did not get this model for the looks, it was the price compared to other dishwashers that made it attractive. It looks like a budget model, but it doesnt look bad by any means and fits the kitchen nicely. The job this dishwasher does at the price compared to other brands and models make it a best buy. If you want a dishwasher that is basic and does the job right, this is the way to go.

On 8/8/2011, I purchased a Kenmore Elite refrigerator model 4602 from Sears. In October of 2012, the ice dispenser caused my circuit breaker to trip and the dispenser stopped working. Of course, you may say I should have purchased insurance, but it seems to me it is ridiculous for a $1000+ appliance to stop working after 14 months. I will never again purchase from Sears or recommend them to my associates.

Kenmore was one of several I looked at and this one was the best they had to offer for the price. It also was delivered the next day and they took away my old dishwasher at no extra charge. Another plus in this purchase and another good reason to purchase this brand. I enjoyed this dishwasher very much and I would recommend it to anyone who shops at Sears.

I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 2014. I paid about $1800.00 for it. In the last few months, my lower oven racks will not stay in place. It seems that either they are smaller or the oven is bigger. I have learned that to repair this problem I need a new oven liner. I have read that this is no small job and that it needs to be repaired by a repairman. We are talking somewhere between $400 and up to fix this. It sounds like a defect. I dont think 4 years later that I should be facing a bill that large to repair my range.

It had the best price compared to all of the other fridges and I liked how it looks and the brand itself. It’s a really cute and sexy fridge to own and it works pretty well for my own needs. I also like how spacious it is. It has lots of room for all of your fruits and vegetables and other various foods. This fridge is good and very cold too. However, I wish it was quieter because sometimes it wakes me up at night and can be a bit annoying. It needs to include some sound baffling as well.

The washer and dryer by Kenmore were amazing. Easy to use and really did a great job washing my familys clothes. The washer machine has every setting you need for all the different fabrics of your clothes. The dryer was also amazing. Never had a problem with my clothes not being dried all the way.

It does get things clean, but sometimes theres water stains left on it. Or discolored plates that have to be washed AGAIN. Other than that, I am satisfied with the product. However, I would like a more powerful one, one day. The size is great. A bigger one could be amazing! But, I wont lie, Im pleased with the current size. :) It gets pretty much all my needed dishes cleaned within one load and nothing left over! Its okay. Its pretty boring and standard looking (but, I guess since it mainly does get the job done, how can I complain? LOL!) But Id love a shiny one that is a beautiful black or silver...it would match my other appliances much more! It does the job, it gets everything pretty dang clean. I am happy about that, at least! It does what it claims to do and I plan to buy another Kenmore the next time I shop for one!!!

We bought a 700 series washer in September 2017. Weve had the tech out twice because it WILL NOT RINSE THE SOAP OUT OF GARMENTS. We were told to only use heavy duty or white cycles with double rinse, softner and prewash. This doesnt work either. Weve had Kenmore for 50 plus years in our household and if I could sell it with a clear conscience I would in a heartbeat! I realize Sears is having financial problems but as a minimum they should recall these machines and fix them somehow. If not I think from reading others reviews and knowing several that have the same problems with the 700 series there is bound to be a class suit considered.

I have a Kenmore Elite Front-loader. My feeling is that clothes do not come clean, therefore 2 hour cycles necessary. The machine has been reliable. It is nicely designed, but I would not purchase another front-loader given my overall experience.

We are a family of six and this dishwasher fits all our dishes nicely. It has plenty of room for pots and pans, and the size goes great with our kitchen. Its tough on food residue and cleans great. It has a sleek appearance and its white so it goes perfectly with my range and other appliances. Also, its easy to wipe the outside clean which I love. Since Ive had this particular dishwasher for 8 years now I would definitely say it has a good value for this item, and its built to last. I would highly recommend this dishwasher.

Make and model not accessible to me at this time. I never have to rewash with this dishwasher. If anything comes out unclean, its usually my husbands fault. We bought it used about 2 years ago. It works like a new dishwasher. We love it.