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Kenmore Appliances
Kenmore Appliances

Kenmore Appliances

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.





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Kenmore Appliances


Product Reviews:

My Kenmore refrigerator was roomy and kept food frozen and cooled properly.
My Kenmore refrigerator was roomy and kept food frozen and cooled properly. It was easy to clean and the shelves and drawers were easy to move and clean. I would buy one again. It lasted a long time. The freezer was 20 cf and the refrigerator part was roomy with movable shelves. It allowed me to position shelves to best accommodate the types of food I buy. The outside color was good. The surface was such that it kept fingerprints from showing too much. It was easy to clean inside and out and the outside handles were decorative. The refrigerator looked expensive but wasnt. It looked like a trendy unit without being real expensive and it worked well for a long time.
Published: March 6, 2016
Marilyn of Salt Lake City, UT
Source: consumeraffairs.com

Kenmore Elite does not get cold enough to keep milk in it. Sears said it do
Kenmore Elite does not get cold enough to keep milk in it. Sears said it doesnt need to be colder. Put old refrigerator, which is much colder, in laundry room just so milk doesnt spoil. Running two refrigerator now. Will never buy another Kenmore.
Published: April 26, 2018
Brenda of Nanjemoy, MD
Source: consumeraffairs.com

Its hard to trust a newer company when making high money purchases. Kenmore
Its hard to trust a newer company when making high money purchases. Kenmore is a solid well-trusted name. They are known for quality and durability. Sometimes reputation is worth more than added bells and whistles. I like the option of switching the side the door opens on. I like the adjustable shelves and the depth of the door space. Reliable, good lighting, warning if door left ajar, leak-catch shelved. However, if there were a way to make the walls thinner while retaining the same insulation, that would increase space available. I would like pull out shelves, I would make the alarm a little louder. I might add a air filter that is changeable. It was a worthwhile purchase.
Published: February 28, 2018
Denise of Medina, NY
Source: consumeraffairs.com

Washes large loads of dishes clean and very efficiently in very little time
Washes large loads of dishes clean and very efficiently in very little time... It seems very easy to load and unload and to stack several layers. Cost was extremely reasonable too. The size of my dishwasher is nearly perfect for the size of my kitchen. It meets my needs and cleans enough dishes for at least a weeks worth of servings. Its a cool slate gray that gives a modern look to the kitchen and blends in quickly with the rest of the kitchen. It makes very little noise & washes everything completely clean. This dishwasher is really worth its value... It is very modern looking and works within a very efficient wash cycle that lasts less than thirty minutes.
Published: December 15, 2016
George of Charlotte, NC
Source: consumeraffairs.com

My dryer dried all my clothes perfectly fine even delicates which I would d
My dryer dried all my clothes perfectly fine even delicates which I would dry on low heat or air - I would still own it if I hadnt chose to upgrade my washer and dryer after moving. My drying drum was more than ample size for all my loads of laundry from jeans to towels to sheets - I never had a problem with my clothes being damp or drying unevenly. The appearance of my dryer was not aesthetically modern like the digital ones are; however, it had all the bells and whistles to get the job done. The amount of money I would spend doing laundry at the laundromat was more than my monthly payment - Not to mention the amount of time spent away from home which has no value because its priceless.
Published: June 13, 2016
Cynthia of Antioch, CA
Source: consumeraffairs.com

No light in the freezer, no ice maker. Meat section and two drawers with hu
No light in the freezer, no ice maker. Meat section and two drawers with humidity control. Butter section covered. Good shelving and door storage big enough for gallons. Low noise level. Plenty of shelf space and door storage. Freezer has enough space for numerous frozen dinner (at least 20) plus meats, vegetables, breads, ice cream. Almond color to match other kitchen items, no exposed parts, modern handles, shiny finish, scratch-resistant, easy to clean, fits well in available space. Very good value for the price paid. Energy-efficient. Was able to get a good discount, credit card rewards and rebate rewards, so value was even better.
Published: August 5, 2016
Joe of Bloomfield, NJ
Source: consumeraffairs.com

My Kenmore ELITE refrigerator failed almost immediately when the seals arou
My Kenmore ELITE refrigerator failed almost immediately when the seals around the freezer drawers wouldnt shut due to lack of a good seal. They would form blocks of ice and would not shut. I should have realized something was wrong with customer service when they used silicone to seal the drawer. That was their fix. The upper doors now are also not sealing and the product is out of warranty. It took less than 2 years for this product to turn into junk after spending over $3000 and that was a SALE PRICE. Also for just $700 more dollars to buy another warranty, plus a $60 service call, they can come look at it. Im done with Sears and Kenmore. I dont even have the heart to tell you about the even newer dishwasher we purchased. If you are thinking SEARS or KENMORE, RUN AWAY!!!
Published: August 13, 2016
Kendall of Humble, TX
Source: consumeraffairs.com

I purchased my Kenmore Energy-Star Top Load machine in 2003. It has worked
I purchased my Kenmore Energy-Star Top Load machine in 2003. It has worked as a champ throughout all these years & goodness knows how many loads. I recently had to make a small repair on the agitator, to replace the broken cam dogs. Thats it.. Shes is up & working again, to champion through many washes to come. I pray I will never need to replace her, as I love my washing machine♡ The repair gentleman Mark even commented, on the fact that my washing machine, is in such excellent condition. Just a minor hiccup but, he felt confident, she will work well for several years/washes to come :)
Published: May 13, 2020
Penny of Gardner, Kansas
Source: consumeraffairs.com

I had purchased a Kenmore wall oven back in December 2011. A few months ago
I had purchased a Kenmore wall oven back in December 2011. A few months ago, the racks were not fitting properly and the pan with food kept spilling and crashing onto the element and I kept getting burned. Last straw was last evening when I burned my arm pretty good when trying to rescue a falling pan. I went to Sears this morning and they told me it was probably the racks so I ordered 2. Now reading all the complaints, I see that it probably is not the racks but the product itself and it is no longer under warranty. The sales people looked at me like I was nuts when describing this problem.
Published: July 7, 2014
Karen of Miami, FL
Source: consumeraffairs.com

Purchased all new Kenmore Elite Appliances for my new home 5 years ago. Wit
Purchased all new Kenmore Elite Appliances for my new home 5 years ago. Within 3 months our dishwasher just stopped working. Repairman came out and had to order parts. Still didnt work after parts were installed. I was told by Sears if I purchased an extended warranty they would replace it. During this time there was a recall on our Kenmore elite washing machine. Repairman came and replaced recalled part. Washer doesnt clean as well since part has been replaced. Now 3 days before Thanksgiving the Kenmore Elite Refrigerator has just quit cooling. Everything in freezer and refrigerator ruined. Cannot get a repairman until the day after Thanksgiving.
Published: November 20, 2016
Randy of Mcminnville, TN
Source: consumeraffairs.com

I purchased a Kenmore He Washer, stainless steel drum, in 2019. Can I say I
I purchased a Kenmore He Washer, stainless steel drum, in 2019. Can I say I hate this washer? Because I do. I have always purchase appliances from Sears and have been pleased. Because of just a few months with this washer, I will never purchase another appliance, of any type, from Sears again. The washer does not fill with any temperature other than extra hot and cold. Washing on extra hot adds one hour to the wash time. Setting the temp to warm or hot yields cold water only. The service tech, sent by Sears, was rude, incompetent and clueless. Couldnt fix anything regarding the temps. Clothes come out ridiculously wrinkled, no matter the water temp or spin level. I have never had to iron clothes with any previous washers. This is a junk machine. Dont buy any He washers from Sears. TERRIBLE!!!!
Published: October 21, 2019
L of Chagrin Falls, OH
Source: consumeraffairs.com

Wife and I bought a new washer & dryer from Sears, a Kenmore Elite Quad
Wife and I bought a new washer & dryer from Sears, a Kenmore Elite Quad Action and 4 weeks later Im doing wash just pulled clothes out of washer and with lid up on my top load washer, putting detergent and the lid blow apart for no reason. Called Sears and got to wait 3 weeks to get someone out.
Published: April 10, 2018
Jeff of Swedesboro, NJ
Source: consumeraffairs.com

I want to say, I am a loyal Kenmore/Sears customer. However, this Elite top
I want to say, I am a loyal Kenmore/Sears customer. However, this Elite top loader started out great but now is a major headache. First Kenmore product ever that we have had issues with. Whatever you do, do not interrupt the cycle at any time... If you do, you will be sorry. Constant unbalanced loads no matter the size of the load. All kinds of error codes and chimes going off from delayed drain which will stop the cycle entirely to latch lock malfunction, etc. You have to babysit this thing if you want to get your clothes done. Its a Kenmore Elite model number 29002000, which at one point I understand had a recall because the drum will become detached and damage everything in its path. All good things must come to an end, they say. My good run with Kenmore products over decades has now come to an end. BEWARE!
Published: February 21, 2015
Christian of Stockton, CA
Source: consumeraffairs.com

Reliable, quiet, does the job and gets everything clean, energy efficient.
Reliable, quiet, does the job and gets everything clean, energy efficient. I have no complaints and would recommend this dishwasher to anyone interested. This easily holds all the dishes that we use including large pots, pans and casserole dishes, lots of silverware, gets everything clean with no complaints. This dishwasher is brushed stainless steel, very attractive and easy to clean. I like the handle because there are no sharp point to tangle on clothes. I am very happy with the job that this dishwasher has done. Got it on sale at a good price and feel it is more than worth what we paid for it.
Published: June 2, 2016
Jake of Ga, Norcross
Source: consumeraffairs.com

The washer is easy to work, gets clothes clean, is reliable and has lasted
The washer is easy to work, gets clothes clean, is reliable and has lasted a long time. It was a great price and has given no problems. It works every time. Never gives any problems of any kind. It is very plain to look at but it gets the job done. It offers all the cycles I want or need. Well its value is that it was inexpensive enough so I could buy it. I have a washer at my home so I dont have to go anywhere to get the wash done...which is a hassle. It works great and gets the job done.
Published: September 11, 2016
Julie of Studio City, CA
Source: consumeraffairs.com

Lasted a long time before I purchased a new refrigerator. No problems with
Lasted a long time before I purchased a new refrigerator. No problems with it until it was worn out. Reliable and freezer kept food well. It fit my needs at the time. With a family and grandkids, I needed something larger and I moved up to stainless steel. The freezer was a bit small, but it was appropriate for the fridge size. It was basic white refrigerator. Nothing exceptional, but it served the purpose for what I needed. It was easy to clean and maintain with mild soap and water. It was a good refrigerator for the price. It was comparable if not a bit better in the price range with similar models. Its a good choice if youre not ready for a more expensive stainless steel model.
Published: June 13, 2016
Denise of Dallas, TX
Source: consumeraffairs.com

I have a Kenmore front load washer. It's about 10-15 years old now and
I have a Kenmore front load washer. It's about 10-15 years old now and has been a great washer. I had a service man come out one time when the inside rubber gasket tore, otherwise I've had no problems with it over the years. It has been very reliable. I leave the door open when I take the clothes out, even though I've never had moldy smell in my clothes. I usually wipe out the gasket (around the door) every so often, but not that often. The front paint ended up bubbling from spilled detergents over the years, but that's simply cosmetic. Those front panels are replaceable, but it doesn't bother me that much. I never thought this washer would be so good and last so long. Thanks Sears for a good quality appliance.
Published: May 15, 2020
Dawn of Atlanta, GA
Source: consumeraffairs.com

My experience was very satisfactory. We priced around at many stores, inclu
My experience was very satisfactory. We priced around at many stores, including Best Buy, Silver City, Appliance City, etc. The price of this refrigerator was better than the other stores. The refrigerator was almond color and matched well with my kitchen. It was of ample size and was easy to place large items like pizzas, turkeys, etc. It also kept the foods at proper temps and lasted many years without needing repair. I would most likely purchase stainless steel and Kenmore in the future. I would like this for all of my appliances.
Published: March 29, 2017
Marcia of Port Saint Lucie, FL
Source: consumeraffairs.com

Much like the other reviews, I have had several problems with my refrigerat
Much like the other reviews, I have had several problems with my refrigerator and lost a significant amount of food and money because of it. I spent all of last summer without a fridge because the technicians couldnt figure out that it was not the compressor (after 3 times coming to my house). It was some unit in the back that had burned and the coolant was leaking out. After paying over $500 to fix that, I am now waiting on hold for an hour because its not working again! It hasnt even been a year. And once again I lost food. I will not be purchasing from Kenmore or Sears again!
Published: July 8, 2020
Jamelia of Chester Springs, PA
Source: consumeraffairs.com

We purchased all of our appliance for our new home and have had nothing but
We purchased all of our appliance for our new home and have had nothing but problems with the icemaker in our Kenmore Elite fridge since the beginning. The ice maker either freezes all the ice together, wont dispense or wont make ice. My husband works on appliances for a living and has had to repair this problem several times. Now, it wont even dispense at all. We had to replace the main board a few months ago also. My parents bought the same fridge as ours right after we did and have had the same problems. And this last year, our friends bought the newer version of the same fridge and are also having the same problem. I know we are out of warranty, but we are very unhappy with this product!
Published: December 28, 2012
Cindy of Battle Ground, WA
Source: consumeraffairs.com

Soon after I bought the refrigerator 2 years ago, the door switch failed in
Soon after I bought the refrigerator 2 years ago, the door switch failed intermittently and the fridge lights didnt work properly, but the fridge ran OK. When the switch broke totally, I ordered a new one, but after 2 days, I noticed the fridge wasnt cooling properly. I was lucky to get a service man to install a new switch, but then I found out that the defroster fan wasnt working. And due to ice buildup on the fins, I had to unplug the fridge for 2 days so that the ice would melt. Otherwise, the fridge would break and would cost a lot to repair. I found out on the internet that one man replaced his door switch 5 times. The product engineer at LG said the switches are OK for the purpose. This seems ridiculous denial to me. The repair guy said that I would be lucky if the fridge didnt have serious problems than the switch more than twice a year and sold me a warranty in case that happens. According to consumer reports Kenmore is the most reliable brand of fridge on the market of all the bottom freezer drawer models. I am not buying it. My previous fridge had no service calls in the 20 years that I owned it. I wanted a more energy efficient model, and now I am sorry..
Published: September 30, 2015
Eric of Jericho, VT
Source: consumeraffairs.com

Purchased a Kenmore Electric Range in March 2017. Last Monday night 11/06,
Purchased a Kenmore Electric Range in March 2017. Last Monday night 11/06, while using the oven at 450 degrees, the glass in the oven door exploded and shattered. 3rd party technician arrived today for service appointment. Opened the door and confirmed the window was shattered (nice work genius) and informed me that it would take two additional weeks for the parts to arrive. In my opinion, if something this violent happens to a product, then I would say its defective. I want my defective stove to be replaced!I have spoke with exactly 10 Sears and Kenmore representatives today and have not received any assistance on the replacement of my defective stove. Even drove down to the store I purchased it from to seek some assistance... That was a useless waste of time! I have even had two representatives tell me that it usually takes seven or eight occurrences or service calls before they deem a product un-repairable and would consider replacing it. So... Kenmore and Sears would rather keep an appliance in service with risk to my family if the window decides to fully explode and shatter, rather than just replacing a range??? I have never experienced such a poor level of customer service as I have today. This is a perfect example of why the Sears Holding stock is only at $4.50 per share this morning and the fact that they are closing another 100+ stores. They treated me like I was some sort of thieve and all I was trying to do is replace a defective range to keep my family safe. What really blew me away!!! I told the last customer service person that Kenmore does NOT stand behind their quality or product! Freddies response was that Kenmore doesnt even produce or manufacture the ranges. They are made by Whirlpool and Kenmore slaps their brand name on the product. Freddie wasnt even fazed, almost like he didnt even care. Guess I wouldnt care either if I was working for a sinking ship!
Published: November 9, 2017
Rich of Fort Myers, FL
Source: consumeraffairs.com

After 30 years with previous Kenmore washing machine we decided to purchase
After 30 years with previous Kenmore washing machine we decided to purchase a kenmore as a replacement. We did not need something that was real high tech so we went with a basic machine that did what we needed at a very competitive price.
Published: May 12, 2020
Mark of Wauwatosa, WI
Source: consumeraffairs.com

I purchased this Kenmore series 600 washer triple action washer brand new f
I purchased this Kenmore series 600 washer triple action washer brand new from Sears in May and I am still not satisfied with the inconsistency on how it cleans clothes. I have called the store and the 800 repair line to get help and have been given instructions on how to use the machine because the technology in how the machine washes clothes is new and different from my previous machine with the agitator. To summarize, Ive been told to use no more than 2 tsp of HE detergent, use the cold clean cycle, use deep water fill cycle. Im doing all of these and still get periodical residue left on clothes. The machine has 11 wash cycles, and looks great sitting in my laundry room but does not consistently clean my clothes. I trusted the name Kenmore to mean quality so I think this particular machine has a design flaw. I have misplaced the store receipt, but I charged it on my Visa credit card so I can always get a copy of that if needed.
Published: November 27, 2016
Sulie of Phoenix, AZ
Source: consumeraffairs.com

We purchased this refrigerator less than three years ago. We had our first
We purchased this refrigerator less than three years ago. We had our first service call after 6 mos of ownership with a sensor and the freezer, the resistor defroster replaced. We then had to replace the freezer. My husband ordered the part and it came in used. He returned it for an exchange. The second one came in with a piece missing, which he was able to take off the broken one. Then the back panel froze up twice with a layer of ice under the bottom drawer. When this freezes, water flows out onto the floor. We unplugged it, defrosted it and raised the temperature. Just two weeks ago, it stopped getting cold. The Sears service person was out here today. They would have to order a new compressor and another part because there is a Freon leak. The service charge would be $393.After that could be fixed (2 weeks later) we would be looking at a new computer board to address the back panel freezing which would be $600. I have spoken with LG, and 4 departments through Sears. LG could not help because the name is Kenmore, although there is no dispute that it made by LG in Korea. The next four departments at Sears could not help because I have not purchased an extended warranty. The final department was the corporate level and the best they could do is offer Shop Your Way points. I know personally of two other people with the same product and the same issues. The service person stated that 2/3 of his calls were on this product. Sears is aware that there are problems with this LG refrigerator and are doing nothing about it. This panel should be part of a recall.
Published: May 10, 2017
E. M. of Temple, TX
Source: consumeraffairs.com

I initially chose Kenmore for my dishwasher because of the well known quali
I initially chose Kenmore for my dishwasher because of the well known quality of the brand and knowing I would be getting a good dishwasher. Most, if not all, of the dishwashers I have owned have been Kenmore. They are excellent at getting the dishes clean. However, the features that I would like improved upon would be to decrease the amount of water left on the dishes after going through a cleaning cycle. Making sure that the dishes come out drier. Overall, Kenmore dishwashers have always been a very reliable and quality brand that has beyond exceeded my expectations.
Published: May 16, 2017
Dalton of Springfield, MO
Source: consumeraffairs.com

My only objection is whoever designed this model that I have did not design
My only objection is whoever designed this model that I have did not design for good storage space otherwise I just love it. Really like the door. It has cold air from the freezer and keeps milk and other drinks really cold.
Published: December 26, 2015
Jeanette of Spokane, WA
Source: consumeraffairs.com

We looked for awhile for a good and dependable washer and dryer and eventua
We looked for awhile for a good and dependable washer and dryer and eventually found the Kenmore top loading washer and front loading dryer at a good price. We have used the washer and dryer for a number of years now and they have performed admirably and without issues.
Published: December 8, 2015
Glenn of Foresthill, CA
Source: consumeraffairs.com

Im writing a complaint with regards to a free-standing Kenmore smooth top,
Im writing a complaint with regards to a free-standing Kenmore smooth top, self-cleaning range Model Number 970C623120. I purchased this brand new stove from Sears in September 2014 and after only a few weeks noticed the clock panel went blank and all the beeping stopped when you set the oven to bake, etc. I called and a technician came out to replace the whole panel. Not long after this the exact same thing happened and technician came out again to replace the panel. Same thing again. This time technician said that the stove was unserviceable and I received a brand new stove in February 2015. After a while same thing happened! For some reason the panel reset itself this time when I held the bake button. I tried many things because I didnt want to go through all the phone calls, service calls etc. again. I promptly wrote this down in case I needed to reset it and sure enough it did go blank but my little trick didnt work. So here we are again. I wrote an e-mail of complaint to the manufacturer so that I could have a reasonable solution to this problem. Sending out technicians and replacing the same part on two different stoves without trying to figure out whats causing the problem is daft in my opinion! The manufacturer did not get back to me within the 2 business days promised. Im beyond frustrated because all theyre willing to do is send out another technician. Again. Never will I purchase a Sears Kenmore (Electrolux) product! I am thankful that its not a dangerous problem like so many other consumers have had on this site. Yet.
Published: June 23, 2015
Monika of Cobourg, ON
Source: consumeraffairs.com

Have the dishwasher for 10 years until I moved. There were no problems. Did
Have the dishwasher for 10 years until I moved. There were no problems. Did the dishes nicely. Clean them. Was happy with the results. The dishwasher fit my needs. I did the dishes nicely. I never had any service problems with the item. I would highly recommend it to all of my friends or family. The appearance was okay. Nothing special. Would give it about a five out of ten. The value of the dishwasher was good. The cost was average compared to other brands. Came with a good warranty or guarantee. It is a must-have for any home or apartment.
Published: September 22, 2016
Doug of Reynoldsburg, OH
Source: consumeraffairs.com

This dryer had a large enough drum to hold large loads. Consistently dries
This dryer had a large enough drum to hold large loads. Consistently dries clothes very well considering the size of loads. Very simple to use and at a good price. Very good machine. Installs simply. Have had no problems the entire life of the machine. Never had It break down and have any issues. Very reliable. I bought this dryer in a traditional white color, Standard color and thats what I prefer over a color or stainless steel. Looks very up to date, stylish and still be simple. This brand and style of appliance is a very good value. One of the best prices in its category. Others you pay a lot for the brand name. On this you pay for the performance.
Published: September 12, 2016
Sheila of Lovington, NM
Source: consumeraffairs.com

I purchased a Kenmore Refrigerator in January 2016. In the beginning of Feb
I purchased a Kenmore Refrigerator in January 2016. In the beginning of February 2017 the refrigerator stopped working and I lost most of the food. I contacted the Warranty Department and they told me it was three weeks out of warranty and they would do nothing except send a repair person at my expense for parts and labor 13 days from then, which is unreasonable for someone with no refrigerator. I explained that I was out of state from March 2016 until December 2016, so I only had used it two months. The warranty department representative told me I was out of luck and it was not Sears fault.I contacted a local repair shop and they got me running the same day. Unfortunately, the repair cost was over $300 because of a faulty computer chip. He said that this model was notorious for having bad computer chips and that he has replaced several recently and that Sears knew about this because they have changed the computer chip in subsequent manufacturing. This speaks volumes to me about Sears customer service. When I got to the mall, I see that it is always a good place to park to access the rest of the mall because there are always lots of empty parking spots around the Sears store. Its motto should be: If we ignore the customer long enough, they will stop bothering us.
Published: February 17, 2017
Tim of Englewood, FL
Source: consumeraffairs.com

My refrigerator is nearly 2 years old. Almost a year ago it developed a lou
My refrigerator is nearly 2 years old. Almost a year ago it developed a loud vibrating noise at certain times it was running. Ive had Sears service people visit three times and whenever they were here, the noise wasnt happening, so they said that they couldnt do anything about it. One of them tightened some screws, to no avail. So I constantly put with the noise. The only recourse I have is to keep calling Sears and hope they will arrive when the noise is occurring, or luck out and get a technician who will actually look into the workings of the unit to try to get the noise to occur. Is anyone having this type of problem with their Model 71033?
Published: November 17, 2015
John of Ocean View, DE
Source: consumeraffairs.com

Clothes were always thoroughly washed. It also wasnt that loud and washing
Clothes were always thoroughly washed. It also wasnt that loud and washing time was adequate. The problem was that after 3-4 years I had trouble with it and water started to leak and my clothes would come out smelling weird. The first years the washing machine is excellent but a couple years later it starts to leak and your clothes dont come out clean. Especially in my condition, water would leak and it also stopped spinning. Luckily I knew someone who fixes them so I still use it. The appearance is okay. I really like how its white and the window is there to see if your clothes are ready. The size is okay. Its not too big or too small either. Im a little disappointed at the price it was when we got it. The reason is because it ended up needing repairs a few years later. If it would have lasted longer I wouldnt complain.
Published: December 3, 2016
Josue of Houston, TX
Source: consumeraffairs.com

Kenmore Elite oven model#: 790.4107 - We broke the glass top and a servicem
Kenmore Elite oven model#: 790.4107 - We broke the glass top and a serviceman just finished replacing the glass top and we noticed the glass door handle was loose. So he then begin tightening the oven door handle at the screws when the entire outside glass door cover exploded throwing glass on both of us and all across the room. It was obvious from looking at how the door was constructed that a design flaw was the cause BUT neither the manufacturer or Sears would accept responsibility And both said the other designed the oven and passed the blame on the other. Because we had no warranty or a Sears serviceman doing the job at $175.00 more, Sears refused accepting any fault but our own.
Published: July 5, 2015
Kenneth of Gulfport, MS
Source: consumeraffairs.com

The Kenmore Dishwasher was worth the cost. The people at the store were ver
The Kenmore Dishwasher was worth the cost. The people at the store were very helpful when talking through which one to get for our house. It was an easy hook up, runs well, with very little noise which is nice. I have little ones in the home that take naps. It was also a nice size and it fits well in area we placed it and does the dishes pretty well, though you will need to rinse dishes before you place them in the washer. Its a nice color and cleans well with little effort. Need to make sure you do monthly cleaning of the inside to keep it running well.
Published: April 6, 2017
Ginger of Meadville, PA
Source: consumeraffairs.com

Overall the fridge has performed well. A couple of kinks: every so often it
Overall the fridge has performed well. A couple of kinks: every so often it goes into Sabbath mode on its own and the ice comes out extremely fast. Other than that it performs admirably. The freezer space is always a little smaller than wed like, but the fridge space is more than enough for us. This has been something weve been mostly happy with. I think that the look or curb appeal is a selling point for this refrigerator. We loved it from the day we bought it in the store and have been happy ever since. We compared this refrigerator to many in its class and Kenmores pricing really was at or below what the other refrigerators cost. Definitely a selling point.
Published: June 6, 2016
Jesup of Sc, Greenville
Source: consumeraffairs.com

I am very pleased how my dishwasher does not leave residue and my dishes ar
I am very pleased how my dishwasher does not leave residue and my dishes are always clean. I love that my dishwasher is up to date, very easy and pleasant to use. It goes well with the rest of my appliances in my kitchen. It does not take up a lot of space from the exterior of the dishwasher. From looking inside the dishwasher it is the perfect size. I can put all my dishes plus extra pots and pans inside of it and not worrying about not having enough space. It has the exact capacity to fit all my dishwashing needs. My dishwasher appearance is digital which has easy touch buttons that has a sensor blue light which it lets me know how long I have before finishing up cleaning the dishes. The dishwasher is of great value to me because it help save me a lot of time on the use of cleaning my dishes. It has cut my cleaning time in half. I am very pleased with my dishwasher.
Published: August 6, 2016
Tina of Mesquite, TX
Source: consumeraffairs.com

Ive had no problems with this fridge. Its very reliable and has a lot of sp
Ive had no problems with this fridge. Its very reliable and has a lot of space. I highly recommend this refrigerator to anybody that is looking to buy a new one. There is a lot of space in this fridge for your groceries. You wont have to worry about not having enough storage space after you go shopping. This is a beautiful modern fridge that suits my style. Anybody that like a modern look will appreciate this fridge. Its a great buy. The price for the fridge is a great value considering you definitely will get what you pay for. Its a little expensive but well worth it.
Published: November 2, 2016
Jessica of Port Saint Lucie, FL
Source: consumeraffairs.com

Kenmore Refrigerators was on sale for a price I couldnt pass up. It had fea
Kenmore Refrigerators was on sale for a price I couldnt pass up. It had features I was looking for plus extra features that have been very helpful. It fits into the space I need it to and I can find things quickly. It keeps my food fresh and my vegetables crisp. However, theres a lot of sharp angles that make it hard to clean. Im often wishing I could move the shelves in and out easily. Its also hard to change the light bulb. Still, Im very happy. It has met my expectations and far exceeded them.
Published: February 22, 2018
Chuck of Fresh Meadows, NY
Source: consumeraffairs.com

Kenmore is and always has been a steady, reliable performer. It is American
Kenmore is and always has been a steady, reliable performer. It is American made and thats enough for me. I have used Kenmore products for over 50 years. Kenmore as solid as Sears is an accurate truism. The washing machine that I have is a great performer. If it was an employee, I would give it raises and top performance reviews year in and year out! Yes there are newer technology washers and dryers out there with all the bells and whistles and lights. Yet, they are very expensive and are usually not made in America. I will always opt for the steady consistent performer every time.
Published: November 11, 2015
Donald of Ocala, FL
Source: consumeraffairs.com

I love my Kenmore dryer and washer and I have not had any major issues such
I love my Kenmore dryer and washer and I have not had any major issues such as repair issues. Its one of the best things Ive ever used as a matter of fact. It is very reliable and does a great job. Its exterior is simply nothing fancy. It fits in place without needing any extra space and once you get it running it does the washing and drying without a hitch and it does not need a whole lot of maintenance. I like it a lot. You will get your moneys worth for what you pay for and it works, no gimmicks. Everything is absolutely perfect with this product and I rate it very highly. I will recommend it to anyone who wants a good wash and dryer.
Published: April 8, 2017
Aaron of North Hollywood, CA
Source: consumeraffairs.com

We were excited about our new Kenmore oven. It was installed today and it t
We were excited about our new Kenmore oven. It was installed today and it took more than one hour to reheat the oven to 400*. After turned off the oven, the fan was on for a while. Its also very loud oven. Its new and we already called Sears for service. Im having red flags already and not sure if I will keep this oven. Do yourself a favor do NOT buy Kenmore.
Published: December 14, 2014
Michael of Deep River, CT
Source: consumeraffairs.com

Had it for several years. Has worked perfectly. Mother bought and now I hav
Had it for several years. Has worked perfectly. Mother bought and now I have it. Has been clean many times. I remember many holidays and family get togethers. It cleans up easily and has been in many a picture as our family gathered in Moms kitchen. I have also owned a Kenmore stove. It lasted so long I could no longer find parts for it.
Published: December 1, 2015
Glenda of Richmond, IN
Source: consumeraffairs.com

Its size is big enough for all my needs. The freezer stores enough food for
Its size is big enough for all my needs. The freezer stores enough food for my family and the fridge is roomy and has different containers to hold all my necessary items. Its been used for a few years and still looks brand new like the day I first bought it. I just clean it out every once in a while but if I ever sold it you would think that its brand new. Its a reliable refrigerator that has lasted a long time over the years and I would say its value means a lot to me because of that. Also, theyre good and dont make your electric bill so much. Its worth every penny I spent on it. Its the only brand I would use for refrigerators and its the best brand of refrigerator you can ever buy.
Published: March 28, 2017
Jacob of Oklahoma City, OK
Source: consumeraffairs.com

For the price it works great, never had any problems as of yet. Im happy wi
For the price it works great, never had any problems as of yet. Im happy with its performance. My next washer and/or dryer will be the same brand. After all these years I have had this washer and dryer they have never stop working or gave me any problems. This brand is very reliable. The look of them is nothing special. Just plain white with some grey. But the look isnt the reason I bought them. I bought them for reliability. The model I have is on the cheaper end. But even though I bought it cheaply its still one of the best washers I ever have had. Its a great value.
Published: March 23, 2016
Nathan of Caldwell, ID
Source: consumeraffairs.com

I couldnt ask for better. Everything was chilled perfect and the freezer ke
I couldnt ask for better. Everything was chilled perfect and the freezer kept everything frozen without too much frost. Plenty of room for my 6 member household. I know for a family of six it was more than enough room so if your family is 6 or less it would be a wonderful fit both top and bottom. We had two 18 pound turkeys in the freezer and still had more than enough room for more not to mention the inside door space. I think as far as looks you cant be disappointed. Its sleek clean and above all goes with all decor. If your look is modern, old fashion, or just whatever works, I think its a universal type of appliance. If I had to make a choice on what type of refrigerator I could buy, have ,or be gifted I cant say I could think of another one that would in my opinion surpass the quality and capacity of the one I have. Great size, check. Great look, check. Big bang for your buck, check. What more could you need.
Published: October 30, 2016
Jacqueline of Brookneal, VA
Source: consumeraffairs.com

It has a very large tub that can handle large loads of clothes with no prob
It has a very large tub that can handle large loads of clothes with no problem. It cleans consistently well and has a number of settings and load sizes. This washer is very reliable and has worked very well for us. It never has given us any problems. We have always bought Kenmore appliances and will continue to do so. The washer has very nice lines and knobs. It has sleek lines is easy to keep clean. A bloke the top control panel which is also very easy to keep clean. We bought this at a Sears sales event and found it to be the best value for this size of washer. We were very happy with the price and size.
Published: February 20, 2016
Direne of Melrose Park, IL
Source: consumeraffairs.com

Easy to use. It got all the dishes clean. Didnt leave any grease on the dis
Easy to use. It got all the dishes clean. Didnt leave any grease on the dish. No streaks on the glasses. I liked using my dishwasher. Made doing dishes easier to wash. It was the right size to fit all of my dish that we use at one time. It was able to make clean up after a family meal a lot better. I dont mind doing the dishes when we have company. I use to do dish by hand but now it is nice to have a dishwasher to do them. You just rinse dishes off and put in dishwasher turn on and you are done. My dishwasher is white build in to the wall. It has 3 settings. It is easy to use. It worked very well. I like to use my dishwasher better than doing dishes by hand. It dont leave no spots on my glasses. I love the soap that you have to use. I am satisfied with what the dishwasher cost. We got a good deal. It saves time and money. My husband will put in a load of dishes in the dishwasher to help out. I love that. Before he would never think to do dishes.
Published: August 14, 2016
Sharon of La Harpe, IL
Source: consumeraffairs.com

My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012.
My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012. We have found rust on the face and on the hinges. The service staff changed some parts at a cost of $350. The rust was not removed nor could we get a reassurance that the rust would be abated. We found that LG manufactured this machine and we are in the process of filing a complaint with LG. I think Sears needs to be responsible since it is their name on the product. Anyone else have any problems?
Published: November 13, 2014
John of Palm Coast, FL
Source: consumeraffairs.com

We had the Kenmore refrigerator for 7 years. It worked really great and nev
We had the Kenmore refrigerator for 7 years. It worked really great and never had any issues with it. The only reason we went with a different one was because we remodeled the kitchen. A family member got the Kenmore and still runs wonderfully. Would recommend this brand to people.
Published: December 15, 2015
Heather of Defuniak Springs, FL
Source: consumeraffairs.com

At the time that I purchased this refrigerator, it was on sale. We bought t
At the time that I purchased this refrigerator, it was on sale. We bought this at Lowes and it was a scratch and dent sale. It just had a small dent on the side. I really liked that it had a lot of storage space. However, there just arent enough shelves. I wish this model had more shelves in the door and that it was handprint free. Also, I think it needs more freezer space. But I like the stainless steel.
Published: March 5, 2018
Susan of Houston, TX
Source: consumeraffairs.com

It actually removed dried and baked on food! It was quiet and easy to opera
It actually removed dried and baked on food! It was quiet and easy to operate. I would definitely look for a similar model when upgrading. It is affordable for us and we love it. Even my 13 year old son uses it. The size was appropriate we for the space that we had in our kitchen set aside for the dishwasher. It fit snugly and perfectly. There are no gaps worth mentioning and it is beautiful, at that. The stainless steel matched the decor theme in our kitchen and the design is sleek and elegant. Its easy to clean and maintain and the finish is flawless. I cannot remember what we paid for it but to me I would pay it again. It has been worth every penny for the ease and beauty it brings to our kitchen and lives.
Published: March 20, 2016
Lora of Soddy Daisy, TN
Source: consumeraffairs.com

Bought an apartment washer and dryer and ever since day one it did not perf
Bought an apartment washer and dryer and ever since day one it did not perform well. Timer went out, a main washer engine part went bad and had to be replaced. Very poor service provided by Sears. Every six months the washer or dryer would have issues. Cost more to repair in the years than buying a new one.
Published: February 4, 2019
Jadwiga of West Des Moines, IA
Source: consumeraffairs.com

The oven racks of my Kenmore model 790.36723603 fall off the middle tracks.
The oven racks of my Kenmore model 790.36723603 fall off the middle tracks. This is not an isolated occurrence. Many people are complaining of the same problem online. It appears that the oven walls are bowed due to the extreme heat of the self-cleaning cycle. It is obviously a safety issue when removing hot food. These ovens should be recalled or repaired at the expense of Sears due to a manufacturer error. Sears is not taking responsibility, only suggesting the purchase of new racks.
Published: May 22, 2012
Craig of Corona, CA
Source: consumeraffairs.com

This is a great refrigerator and was a bargain at the price I paid. It is s
This is a great refrigerator and was a bargain at the price I paid. It is still running great after 5 years of nonstop usage and I hope it will continue to do so without any problems. This fridge can fit all of my needed items into it with no problem whatsoever, and there is still room inside for more items! I would recommend this to others that need a big fridge that is spacious. This fridge has a very clean and sleek design without all of the added extras that others may include. The appearance is very crisp and looks great in the modern kitchen/house. This fridge is great for the value. I have had it for almost 6 years and it is still running like I just bought it. I will forever recommend Kenmore products because they are worth the value.
Published: June 29, 2016
Maley of Houston, TX
Source: consumeraffairs.com

Its not the best. It doesnt always get the dishes nice and clean. They dont
Its not the best. It doesnt always get the dishes nice and clean. They dont always come out dry and I have never had a load of dishes come out without water spots on them. The size of the dishwasher is very good for the size of household that we have. We are a family of 4 and this dishwasher can hold 2 days worth of dishes in it. The appearance of this dishwasher is good. It can match into any basic kitchen that you put it in. It has a nice and clean look to the front of it. I have no clue what the retail value of this dishwasher is. Because my dishwasher was bought second hand and only cost my 25.00. I hope if I have to replace this one that the price is in a good price range.
Published: July 31, 2016
Christina of Junction City, KS
Source: consumeraffairs.com

It is a good refrigerator. It gives me satisfaction. I can put a lot of foo
It is a good refrigerator. It gives me satisfaction. I can put a lot of food and it handles more things inside. The juice I put it will then get cold, the butter is not melting. It is an awesome refrigerator. It Is good enough to put all the stuff that need to be refrigerated. It generates coldness really fast, the food I put remains fresh and I can store it even longer. I like the way it looks like. It is huge and big, much more space inside, very clean and it is stable, very reliable refrigerator. It is a stand alone refrigerator. It is a bit expensive but to have a better and nice refrigerator I rather spend more so I can enjoy the thing I have, and to ensure that I can put more food and stuff in it.
Published: February 28, 2016
Lynn of Athens, GA
Source: consumeraffairs.com

My husband and myself are retired. Have no children in our home. We purchas
My husband and myself are retired. Have no children in our home. We purchase a stainless steel refrigerator in 2014. We have had to replace the handle on the refrigerator 3 times - it breaks in the same spot and the top. The repair man has come out and replaced it each time. But today it broke again. This is 4 times now 2/9/15. How many more times will this happen? There must be a defect in the handle or the door. Need answers to this problem. The model is Kenmore model 1066215311. Serial number U541436167.
Published: March 9, 2015
patricia of Reno, NV
Source: consumeraffairs.com

Its easy to use. Its easy to clean. It gets your clothes very dry. Love the
Its easy to use. Its easy to clean. It gets your clothes very dry. Love the settings options. I definitely recommend this product. Its also spacious. The whole family loves to use it. Kids are finally doing laundry. Its very durable with very easy to replace parts if ever necessary. I would say this product is very reliable. It was always there when I needed it. It actually has the same style as a lot of in home dryers. Its nothing too over the top just enough to get the job done. I wouldnt say this particular product is for show. Its to do exactly when it says. Perceived value was as suspected. Nothing more nothing less. You get exactly what you pay for. No complaints. If I thought I didnt like the value I would have returned the product. Its worth the purchase.
Published: June 21, 2016
Diane of Reisterstown, MD
Source: consumeraffairs.com

Kenmore washer set is a very good product to use. Doesnt take long to get t
Kenmore washer set is a very good product to use. Doesnt take long to get the job done and it has a great spin cycle. I would recommend it to any customer that is looking to purchase a new washer set. They were able to deliver it on time. It comes with a warranty and offers a great deal of thing. Its comes as new and out of 4 month I never encountered a problem with it so I would recommend this product to any customer that is looking to purchase. When it arrives it was brand new. It had no marks no scratches on i. All the knob were and still are working properly. It was very well in my price range of things to choose and I really like how they gave me a discount consider information I was the new customer. I would recommend this to anyone that is looking to buy it.
Published: June 16, 2016
Simone of Four Oaks, NC
Source: consumeraffairs.com

I attempted to retrieve a baked casserole from my Kenmore ceramic-top range
I attempted to retrieve a baked casserole from my Kenmore ceramic-top range/oven and when I bent to reach into the oven, the vented heat blew right at my eyes. I jumped back and almost fell. Eyes were reddened into next day; the left worse than right because I lowered myself with my left side closer to the oven. So far, I enjoy the stovetop and size of the range but the excessive heat at eye level seems like a flaw in the overall design and dangerous. Is there any recall or repair that should be done?
Published: November 19, 2016
Jacqueline of Corpus Christi, TX
Source: consumeraffairs.com

Generally the Kenmore 795.76209.900 fridge has worked fine for the 3 years
Generally the Kenmore 795.76209.900 fridge has worked fine for the 3 years Ive had it. Complaints include I can put up with a few dents from the ultra thin sheet metal cabinet (Does it really have to be that thin??!! Can almost dent it with fingernail!!!), but the cheap plastic freezer compartment guide rail takes the cake. It broke, now I feel like Ive BEEN HAD paying $75.00 with shipping for the replacement part. Am worried the other side will break as well, so trying not to use the upper freezer rack for a week until the part arrives. Otherwise I would REALLY FEEL CHEATED for way over a hundred dollars for $2 worth of molded plastic that should have been made more durable in the first place.
Published: September 20, 2017
J A of Port Orchard, WA
Source: consumeraffairs.com

I have the Kenmore Elite French door model. It has more room in it than I h
I have the Kenmore Elite French door model. It has more room in it than I have ever had in a refrigerator. You can see everything without having to move stuff around. Temperature controls are digital and show up on the top door frame. It will alarm if the doors are left open or if the temperature begins to rise. Great refrigerator.
Published: May 3, 2018
Beatrice of Moss Point, MS
Source: consumeraffairs.com

DO NOT BUY ONE OF THESE WASHING MACHINES(Kenmore Elite )! Since the very fi
DO NOT BUY ONE OF THESE WASHING MACHINES(Kenmore Elite )! Since the very first day we brought this piece of crap home, it has been nothing but frustrating! Its very rare when the cycle completes without it stopping because it is barely out of balance! I load the clothes as evenly as is humanly possible! Also, the clothes often come out NOT clean and sometimes have soap on them (I do NOT use too much). Prior to purchasing this washer, my husband and I talked to the salesman extensively about this washing machine to ensure that we were buying a decent one--obviously he had no clue. SUPER ANNOYING.Miss my old one, and miss the days of old when washing machines and appliances in general were well made, and made to last! I called the Sears company that sold me this, but they could care less that I am not satisfied in the slighted way! They said I load it wrong. REALLY!? DO YOUR HOMEWORK AND RESEARCH ONLINE. DO NOT GET FEEDBACK FROM THE SALES PEOPLE AT THE STORE!
Published: August 25, 2016
Cally of La Grande, OR
Source: consumeraffairs.com

I just bought my appliances this past January 2017 at Sears. They are all K
I just bought my appliances this past January 2017 at Sears. They are all Kenmore products. Ive had the worst experience ever. My Kenmore Pro fridge leaking water all over my floors. Calling Sears customer service and they are the worst people. Ive been trying since September 2, 2017 trying to get this fridge fixed and its October 5th and still fighting with them. I am still under warranty and I bought extended warranty for $500.00. My advice dont buy Kenmore and dont buy at Sears! I wont even start with all the other appliances.
Published: October 5, 2017
Cathy of New Hyde Park, NY
Source: consumeraffairs.com

Excellent refrigerator. Runs quiet, have had it for a year and no problems.
Excellent refrigerator. Runs quiet, have had it for a year and no problems. Freezes very well. Keeps food cold. Love the design. Its easy for me to get to, since I am in a wheelchair. I would recommend. I buy groceries for a month. All my groceries fit in my refrigerator and my freezer. And it is just an awesome refrigerator. I love it. People cannot believe that I got this size in a stainless steel finish. They are always commenting on how pretty it is. How stylish it is. And they are amazed at how quiet it is. The value is OK. I bought it at Home Depot and then found one later, cheaper. But, the other company didnt deliver like Home Depot. And I got an extra two year service agreement for next to nothing..
Published: July 11, 2016
Shauna of Minneapolis, MN
Source: consumeraffairs.com

Had the appliance (Kenmore Elite) for 6 months when ice maker had to be rep
Had the appliance (Kenmore Elite) for 6 months when ice maker had to be replaced. Now I have an ER 1F error code. No ice is being made and water is dripping down and freezing in the drawer freezer. I am quite disappointed. It appears the appliances are made so that you must call for repairs on a regular basis. My dishwasher from Sears is another story.
Published: July 30, 2013
Evelyn of Bowie, MD
Source: consumeraffairs.com

Excellent performance, cleans and dries in record time, uses minimal soap.
Excellent performance, cleans and dries in record time, uses minimal soap. I would totally recommend to all of my family and friends. They are quiet, energy efficient and very stylish. I have never had a reliability issue, as a matter of fact there have been no performance issues whatsoever. If there were I have the extended warranty.My washer and dryer are very stylish and topical. They have clean lines and a modern look that go beautifully with all of my other stainless appliances. They are simply the best I have ever owned. I was a bit apprehensive at the cost of the set with the pedestal, however after using the set and witnessing my savings and the convenience I consider the set an excellent value.
Published: July 13, 2016
Joel of Secaucus, NJ
Source: consumeraffairs.com

Wife and I needed a new refrigerator and there just happened to be a sale o
Wife and I needed a new refrigerator and there just happened to be a sale on Kenmore appliances and we both liked the color and it was available for immediate delivery. Price was right for me at the time as well. I like the large capacity with separate crisper drawers, large freezer compartment well-lighted, on-door compartments and the ability to switch the door to open either way. But make them easier to clean. I would also improve the door compartments to fit larger items on the door rack and lighting in the freezer compartment could be better.
Published: March 5, 2018
Robert of Moscow, ID
Source: consumeraffairs.com

My washer is good and plenty big for large loads. The only thing I dont lik
My washer is good and plenty big for large loads. The only thing I dont like is sometimes the fabric softener clogs up and you have to wash it out. Ive had this model for years and I dont think it ever broke. I wash at least 3 loads every week and it does a good job of washing. I would buy Sears again for its reliability. I like this model because the inside is so large for big loads and the enamel is still looking good. It is big but still fits in a small laundry space. This is a good machine that lasts through many wash loads and it definitely is worth its value.
Published: February 15, 2016
Ann of Pine Brook, NJ
Source: consumeraffairs.com

My Kenmore kept all the food, especially the produce and dairy, fresh and m
My Kenmore kept all the food, especially the produce and dairy, fresh and maintained good cold temperature and had nice outward appearance. However, many of my bottles had to be stored on their sides because they were too tall for the shelves. I would want more shelf height options and spacing options on the fridge door so that I could store more soda and wine. The price was good for the quality product I received and I saw many Good reviews. I liked it when I saw it in the store and it performed as reviewed in my home for a number of years. Its a practical reliable appliance.
Published: March 1, 2018
Tzippy of Clifton, NJ
Source: consumeraffairs.com

My Kenmore dryer is great. I have had it for over 5 years and it still drie
My Kenmore dryer is great. I have had it for over 5 years and it still dries clothes super quick. Would definitely recommend that other people purchase Kenmore appliances. Thank you so much Kenmore for the quality products you have that make my life so much easier.
Published: November 14, 2015
Gina of Los Angeles, CA
Source: consumeraffairs.com

I have had my Kenmore fridge since 1992 when my home was built. In all that
I have had my Kenmore fridge since 1992 when my home was built. In all that time the only thing that I had to replace on it was an inside light socket. Very dependable appliance and when this one finally quits running and I will buying another one.
Published: October 6, 2015
Barbara of Mobile, AL
Source: consumeraffairs.com

Kenmore Elite Refrig made by LG - Ask first and STAY AWAY. Short and sweet,
Kenmore Elite Refrig made by LG - Ask first and STAY AWAY. Short and sweet, 1st refrig, 9 mos old, 5 service calls before declared dead (took 6 weeks). Replacement refrig, 6 months old, 2nd service call (2 weeks so far, new board, new interior panel, broke by serviceman). STAY AWAY FROM LG REFRIGERATORS. THEY SUCK. NO QUALITY CONTROL and they do not care! Buy the service package. You will need it!!!!!!!
Published: April 15, 2015
craig of Richboro, PA
Source: consumeraffairs.com

I bought a brand new Kenmore 795 silver front, freezer top/fridge bottom un
I bought a brand new Kenmore 795 silver front, freezer top/fridge bottom unit in June, fully warrantied. It went out today (quit cooling) and they not only dont seem concerned about such a quick malfunction, they say they dont work on Sundays, are booked on Monday, and cant get out until Tuesday. Its very frustrating to lose a weeks worth of groceries when the warranty proclaims Call anytime, day or night. This is something to consider before buying from Sears or Kenmore.
Published: August 28, 2011
Mike of Panama City, FL
Source: consumeraffairs.com

I bought a new Kenmore washer 7/2011. It will not rinse in the normal and h
I bought a new Kenmore washer 7/2011. It will not rinse in the normal and heavy duty cycles but rinses normally in the casual cycle. The repairman was prompt and knowledgeable – no complaints there but he told me that was what the washing machine was programmed to do. So, I am only able to wash laundry on the casual cycle in this new machine. Someone, please explain that to me! I will never buy another one from Sears!
Published: January 26, 2012
Susan of Helena, AR
Source: consumeraffairs.com

I didnt love front loading washers. They dont last as long as top loading.
I didnt love front loading washers. They dont last as long as top loading. And a lot of bending. You also have to worry about the washer leaving a smell... Have to clean it often so water doesnt sit in the rubber suction area. I think the product is reliable. It definitely gets the job done. My clothes come out clean and aint all thats really matters. I have had it about a year and havent had any problems besides water and debris build up in the rubber suction area. I got the washer because I just loved the look. Its white and looks high end. I was happy with the appearance and it is what helped me decoded on which to get when I was searching for a new one. I would say the price is on the higher side but I would say for a a washer like this they are all on the higher side. It was still reasonable just more than I really planned and hoped to spend.
Published: November 28, 2016
Melissa of Saint Louis, MO
Source: consumeraffairs.com

Works very well compared to other dishwashers I have used in the past. Have
Works very well compared to other dishwashers I have used in the past. Have not had any problems at all. The dishes come out very shiny and clean without much rinsing before putting them in the dishwasher. Would highly recommend! It is just the right size for my families needs. Can get everything in there I need to without any problems. Not too large as to wash a load of dishes and have a lot of extra space left. I like the appearance very much. I like the black exterior as it does not show dirt at all so I just clean it once a week whether it looks like it needs it or not. The dishwasher is a great value. Not too expensive as to the average homeowner not being able to afford it. The quality is excellent for the money.
Published: August 1, 2016
Dana of Lynchburg, VA
Source: consumeraffairs.com

This washer had a strong agitation cycle and I never needed a repair. Easy
This washer had a strong agitation cycle and I never needed a repair. Easy to use knobs. Never had to explain how to turn it on. My clothes always came out smelling good and looking fresh. I could wash a decent sized load of dirty clothes in this washer. I never needed a repair and the agitation was strong and reliable. The water flowed freely and the knobs were easy to understand. This washer was a simple washer in looks. Even though I could have gone for something more spacey and futuristic in looks I was very happy with its performance and easy to understand knobs. Looks arent everything. I think in this day and age we spend too much money on things that break down over time. This washer was sturdy and reliable and I never needed a repair so I am satisfied with the amount of money I paid for it.
Published: July 10, 2016
Jennifer of Clinton, MO
Source: consumeraffairs.com

I have both washer and dryer. They last a long time, very well built. It ge
I have both washer and dryer. They last a long time, very well built. It gets your clothes cleaned and dried fast. I would highly recommend this brand. Very trustworthy. When I need to replace my washer or dryer I will buy from Kenmore.
Published: November 16, 2015
Donna of Forest Lake, MN
Source: consumeraffairs.com

Kenmore dishwashers pretty efficient and it says it saves water. Ive been v
Kenmore dishwashers pretty efficient and it says it saves water. Ive been very happy with it so for real. Its over a year old now and it still doing pretty good. I would purchase this brand again. It took a while to get used to using it but other than that its been a pretty fine machine and I would definitely recommend it to someone else. They have definitely met my expectations. I have used Kenmore products for years and I just like them for their reliability and the price is reasonable. I am very pleased with it.
Published: April 25, 2017
Bryant of Bluefield, VA
Source: consumeraffairs.com

Bought a dryer from Sears, it didnt work. After much haggling with rude sal
Bought a dryer from Sears, it didnt work. After much haggling with rude sales person & his manager in Victoria BC they sent another. That one didnt work either! Had to speak with someone in Philippines to get it picked up & receive credit to my VISA. Never shop there again... This is why they are going out of business.
Published: February 7, 2017
Denise of Victoria, BC
Source: consumeraffairs.com

This is the worst washer (700 washer) I’ve ever owned. Unless I use deep
This is the worst washer (700 washer) I’ve ever owned. Unless I use deep fill and second rinse for every load half the load comes out dry and unwashed. Also (maybe my mistake) I cannot reach the bottom of the machine without a step stool. For such a deep basin it appears that it fills about 2”. So by using the extended options I see no efficiency or economy needless to say an hour and a half per load!
Published: April 8, 2018
Janice of Lunenburg, MA
Source: consumeraffairs.com

Very easy to use and works without any problems and also have many extra fe
Very easy to use and works without any problems and also have many extra features that are very helpful at saving time, water, and energy. Standard 24 in but the inside is designed for large capacity load. Very easy to load a whole days dishes at once and not have any problem. Outside is black, inside is stainless steel. Very easy to clean outside with inside very easy to use cleaning cycle and it is very quick cleaning so you can use it again. When on sale this is an excellent product. Cannot beat the price for all the features that you get. Can get it in a couple of days and very easy to install and use right away.
Published: July 10, 2016
Lori of Lima, OH
Source: consumeraffairs.com

Has excellent coolant, nice ice water/water dispenser and ice dispenser. It
Has excellent coolant, nice ice water/water dispenser and ice dispenser. It is one of the top names also. Beautifully laid out and easy to put things in. It is very dependable and the quality is great as well. You will find this brand to last forever and love the ice maker and water maker. The appearance is very beautiful. It is easy to clean and shine it up and it is just a very attractive refrigerator. The value was excellent for I had shopped around a lot and this was the best value for what I was looking for. You will enjoy this refrigerator very much.
Published: August 14, 2016
Pamela of Canton, MI
Source: consumeraffairs.com

The washer is making noise and I am not happy with the product. It is not
The washer is making noise and I am not happy with the product. It is not leveling and it has mold problems. I would like a new washer.
Published: September 25, 2011
Joseph of Niagara Falls, NY
Source: consumeraffairs.com

I have had this Kenmore gas (Whirlpool) dryer since 1986! 3 years ago I had
I have had this Kenmore gas (Whirlpool) dryer since 1986! 3 years ago I had to replace the motor, so along with that I replaced the drum belt, rollers and igniter. Parts are readily available and being handy I did all the work. People seem to discard large appliances without even seeing if they can be repaired.
Published: February 18, 2019
Nathaniel of Orange, New Hampshire
Source: consumeraffairs.com

It cleans the dishes and pots and pans thoroughly. It runs quietly when sta
It cleans the dishes and pots and pans thoroughly. It runs quietly when started. The dishwasher doesnt take forever to run its cycle. It doesnt take a lot of dish soap compared to our old dishwasher. The size of our dishwasher is great. It can fit all of the dinner dishes in it and the pots and pans that it took to prepare dinner with. Im very pleased with the size of my dishwasher. The appearance of my dishwasher is nothing that fancy as its not a fancy model. Its just plain white. Im not really impressed with its looks. I would have preferred to have purchased a black model. I feel for the price we got what we paid for a basic running model dishwasher. Nothing fancy but nothing thats gonna break down on us either. We got good value for our money.
Published: October 26, 2016
Denise of Federal Way, WA
Source: consumeraffairs.com

It runs great, smoothly and quietly. The exterior is easy to clean and mana
It runs great, smoothly and quietly. The exterior is easy to clean and manage (it doesnt show fingerprints or spots as much as other stainless steel products) and the interior is durable and functional. I love this refrigerators size. It fits all of our frozen and fresh items perfectly. The shelves are easy adjustable and the baskets make for easy access. The exterior is a great color and easy to keep spotless. It easy to keep fingerprints at bay and to keep looking fresh and new. Kenmore is a great name for appliances and this refrigerator keeps up to that name and promise. For the price this is an outstanding fridge.
Published: July 28, 2016
Becca of San Marcos, CA
Source: consumeraffairs.com

We purchased this in April 2016. We used it about 5 times before troubles b
We purchased this in April 2016. We used it about 5 times before troubles began. The machine would stop mid cycle, would not drain. Unless I stood there and watched it, there was no telling when it had stopped. A Sears repairman came out to fix it. He did a reset on it, suggested I unplug it after every wash in case a power outage happened, and told me he would definitely be back for future repairs. Now it is January 2017. We use the machine for maybe three washes a week, since its a second home. The washer stops mid cycle. Doesnt drain. The sensor clicks on and off. Its super fun. I start it, optimistically, on a normal cycle. I hear it stop working, find it full of water. I do a drain/spin. Seems logical - its full of water! It doesnt usually work. I unplug/restart again, do a rinse/spin. Works! But my clothes havent been washed. Unplug/restart express wash a few times. Tonight I actually handwashes my kids clothes. Thank god the dryer works every time. I dont think we will even waste the $75 on the repairman. Never again, Kenmore. Hard to believe this machine hasnt been recalled.
Published: January 22, 2017
Meghan of Ballston Spa, NY
Source: consumeraffairs.com

Easy to clean. Pull out and spill proof shelves are great and interchangeab
Easy to clean. Pull out and spill proof shelves are great and interchangeable. Inexpensive but lots of room in French door bottom freezer model. Water filter is easy to replace and makes ice tastes fresh. Ice bin is situated on top shelf of freezer so it’s not in the way. Bottom freezer pull out drawer had top rack and holds lots of food.
Published: September 11, 2019
Janel of Bourbonnais, IL
Source: consumeraffairs.com

The washer cycles are fast and very efficient and it is very easy to learn
The washer cycles are fast and very efficient and it is very easy to learn and use. Also the capacity is very large so can do larger loads and get laundry done in a more timely manner. Never had a problem with the washer or its components. And it always got the laundry done in a timely manner while still making all the clothing clean and fresh. Very appealing and fit nicely next to the dryer. Didnt take up to much room in the area we had them set up and got a lot of compliments on how they looked. Very good value for the washer. They do cost a bit more than others but for the quality of the washer it is well worth the price. I didnt mind paying a little extra once seen how it performs.
Published: February 27, 2016
Christine of Priest River, ID
Source: consumeraffairs.com

I have a great experience with both my washer and dryer. Theyre both energy
I have a great experience with both my washer and dryer. Theyre both energy saving. I love my washer and dryer. Theyre easy to use. Both my washer and dryer are very reliable source that I can definitely depend on my washer and dryer to work for me and my family. I like the washer and dryer because me and my family clothes clean great. My washer and dryer both are a white color. They stand beside each other. My washer is deeper and more clothes are able to fit in my washer. My dryer is also deeper inside and do double the load. I think the value of its worth every penny of my money for my washer and dryer. I would tell everyone to purchase the product because it would be well worth it.
Published: August 18, 2016
Juanita of Waterloo, IA
Source: consumeraffairs.com

Easy to use and understand for my parents who dont speak English. The instr
Easy to use and understand for my parents who dont speak English. The instructions that came with the appliances were super easy to use. The washer is very good and fast. We havent had issues with clothes shrinking in the dryer.
Published: October 21, 2015
Minela of Des Moines, IA
Source: consumeraffairs.com

Kenmore washer would not turn on. I waited 4 days for a service tech. He or
Kenmore washer would not turn on. I waited 4 days for a service tech. He ordered a part that took approximately 3 weeks to get. Another service tech showed up 4 days after the part was delivered to my house. He installed the part, we did a load of laundry and the washer flooded two rooms of my basement. I called Kenmore to tell them the issue and they told me they can send out somebody 6 days from now. They also connected me with a claims department that said they cant look at my house for 2 days. Now, I have no washer and my wife and I will spend 3 days cleaning our basement. These were all warranty work. I was offered a 1-year service agreement for my inconvenience.
Published: October 12, 2011
Eugene of Tanner Street, NY
Source: consumeraffairs.com

No problems at all in 15 years including heating element which is the most
No problems at all in 15 years including heating element which is the most common failure. Clothes are dried exceptionally well and lint free for the most part. We have used extensively. Would buy again. I would highly recommend and would replace in kind when needed. Great value considering competition and features actually used. Too many others have features never used and therefore useless for the money. More than adequate for my needs. A good bang for the buck and very reliable. We use several times a week with all clothes.
Published: July 9, 2016
Henry of Eagle, CO
Source: consumeraffairs.com

This product has a good performance. Quiet and sophisticated system. Make m
This product has a good performance. Quiet and sophisticated system. Make my dishwasher time unique experience in my house. Good performance is a goal and a reality in my house. Standard size make very easy move the appliance. The kitchen look very good and have space to all my dishes and never cause any damage. Good performance for this appliance. The modern appearance makes easy to recommend the dishwasher to other people. Good performance and appearance. I love the finished gloss of the dishwasher. Look beautiful. The appliance value is low. The appliance cost varying, but is low price when compared with other brands and appliance. I am very satisfy with the cost.
Published: September 11, 2016
Gerania of Atlanta, GA
Source: consumeraffairs.com

Dont buy the Kenmore Elite series side-by-side refrigerator/freezer. I boug
Dont buy the Kenmore Elite series side-by-side refrigerator/freezer. I bought this product and have had several problems with it prior to the warranty expiration. The freezer bins keep cracking. The refrigerator temp could not be controlled, it was freezing all of the food. The doors did not seal properly. The latest incident is that the refrigerator and freezer are no longer cooling. We have tried to get an emergency repair appointment and were told that we would have to wait 12 days because there were no appointments available until that date. Meanwhile, all my food, about $500 worth has spoiled and the only compensation that was offered was $160 for reimbursement for a small refrigerator.
Published: January 2, 2015
Regina of Hialeah, FL
Source: consumeraffairs.com

We purchased a Kenmore Elite range in 2012. It worked well for a while then
We purchased a Kenmore Elite range in 2012. It worked well for a while then the computer board failed and the oven would not heat. This first occurred December of 2014. I was without an oven for the entire month of December. Then on November 28, 2015 the same issue started. We called for repair and were treated rudely and they would not re-order the same parts from last repair, so we had to wait for a tech on December 2. The tech came out. He was rude and not helpful. He didnt even inspect the oven. He said it was the computer board and ordered the part. We then had to wait for parts to arrive and schedule the next available appointment on December 11. The tech installed the board and the oven worked for 4 hours and broke again. We called customer service again and we were told that there was nothing he could do for us because it had not been 24 hours since the tech was at our house. He did say he would put a notation for the tech to call us the next day. No one called on December 12, so on December 13 we called again. The CSR finally agreed to order the parts without waiting for a service call, and scheduled the next available date for repair on December 21. We specifically said we did NOT want the same tech to come out. On December 21 we were quite shocked when the same tech showed up, was as rude as ever, refused to the install the board and only installed the igniter (which he failed to order on the first repair). All in all, my oven was broke for almost the entire month of December. I will NEVER make another appliance purchase from Sears again.
Published: December 23, 2015
Julie of Tallmadge, OH
Source: consumeraffairs.com

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