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Kenmore Appliances
Kenmore Appliances

Kenmore Appliances

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.





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Kenmore Appliances


Product Reviews:

Need ice maker. It runs pretty good. I didnt think it would be that good bu
Need ice maker. It runs pretty good. I didnt think it would be that good but it was. It holds a lot of food indeed. Lot of room, very quiet motor, didnt use up a lot of power, really great fridge. The size is very big. Have 4 kids so I need a lot of food to stock. Very good shelf space. It didnt cost much money. It provides me some great reliability. Love it so so much. Its stainless and very sleek. My old fridge was white and stained really fast. Now this one is easy to clean, easy to store, easy to use. Its just a really great refrigerator. I like the value. Its most expensive but its very reliable. I got it very cheap and I really love their fridge raider. Thank you very much Kenmore for making a great product.
Published: June 7, 2016
Jose of Vacaville, CA
Source: consumeraffairs.com

Its a little better to wash dishes and just need a better soap to use. Its
Its a little better to wash dishes and just need a better soap to use. Its a good Kenmore, kind of quiet with no noise. Gets dishes clean. 1340 size. Good for all dirty dishes. Have lots of dishes to wash everyday and need big dishwasher. The bigger the size the better it is. Nice appearance, and good looks to wash dishes and keep them clean faster with no noise and washes real good with bleachy soap. Big washer for dishes.
Published: July 29, 2016
Megail of Dallas, TX
Source: consumeraffairs.com

I wasnt pleased with new front loader. After writing complaints Sears came
I wasnt pleased with new front loader. After writing complaints Sears came through and I now can say they stand by their products. Thank you!
Published: January 1, 1970
Laurie of Hollis, ME
Source: consumeraffairs.com

The Kenmore dishwasher does everything that I need a dishwasher to do which
The Kenmore dishwasher does everything that I need a dishwasher to do which is to clean my dishes so I do not have to do them by hand. As a retired disabled American veteran with injuries from Vietnam the simple settings for washing dishes makes it easy for me to use. The settings are easy to understand and apply. It has been very dependable too. I have only had a repairman from Sears come to my condo only once and that was to replace the circuit board that had been fried from an electrical surge.
Published: March 3, 2018
William of Port Huron, MI
Source: consumeraffairs.com

We seldom use our dishwasher as we prefer to spend the time together doing
We seldom use our dishwasher as we prefer to spend the time together doing the standard method. She washes. I wipe. We do use the washer on special occasions. It works very well. The dishes come out sparkling clean and dry. The only drawback is that it is very noisy.
Published: January 8, 2016
Bill of North Bay, Ontario
Source: consumeraffairs.com

Our clothes always came out very clean using this washer and smelling great
Our clothes always came out very clean using this washer and smelling great. My husband works in the motor oil manufacturing plant and he always comes home smelling of motor oil but using this washer, it really gets the smell out. This washer is very reliable and easy to use. We had Kenmore appliances before and will have them again... I have never had an issue with the Kenmore washer having any issues. This washer has a nice, sleek design and easy to use dials and knobs. It is also easy to read... No need to go find your glasses to start it. We bought our Kenmore washer at Sears and the associate that helped us was very helpful in finding what we needed and how much we were willing to spend and we feel we got our moneys worth.
Published: June 29, 2016
Maria of Shreveport, LA
Source: consumeraffairs.com

We bought a new Kenmore electric range model #790.93751102 in 2001. I have
We bought a new Kenmore electric range model #790.93751102 in 2001. I have not had any problems with the oven until two nights ago. We turned the oven on to 350 degrees and waited for it to preheat. We put cookies in the oven and within a few minutes there was smoke inside. My daughter opened the door which caused flames. She shut the door. Smoke was all over the house and pouring out of the oven. I turned off the oven thinking that would do it. Smoke was still filling the air and the oven was getting hotter. I looked in the door window and noticed the upper element was on. We decided to turn the breaker off. Im so glad I did not open the door because we heard a pop and flames came shooting out of the door and then quickly got sucked back in. At that point I called 911. The fire department was dispatched as well as some deputies. We were instructed not to open the oven door until someone got there. By the time the deputies had arrived, the oven was no longer smoking.When we turned the breaker back on, the upper element went back on, and we hadnt touched the oven. The broiler just turned on for no reason. I contacted Sears, and the technician said he had never heard anything like that happening. I told him he should do a search because I found that there are plenty of us around. I know the unit is not new, but that shouldnt happen. Thank God no one was hurt, but we could easily have been, and our house could have burnt down. Im glad we did not leave the kitchen to go to another room until the timer went off. Thinking about that makes me shudder.
Published: January 19, 2017
Joanne of Okeechobee, FL
Source: consumeraffairs.com

I love my Kenmore refrigerator and all in all I am very content. I bought i
I love my Kenmore refrigerator and all in all I am very content. I bought it because I got the most out of this one and got a better deal. I like the fact that it has a lot of room and plenty of places to put my items and it keeps them very cold almost to freezing. I love the chrome look and it wipes down easy. I bought it because I got the most out of this one. I got a very very good deal and I’m happy with it. But I dislike the fact like the ice maker arm gets stuck sometimes and it throws ice into the bottom of the refrigerator.
Published: February 20, 2018
Shanna of Trussville, AL
Source: consumeraffairs.com

Water and ice dispenser works great and is energy efficient. I would defini
Water and ice dispenser works great and is energy efficient. I would definitely suggest this refrigerator to anybody. I have been very pleased with it since day one. I love this unit but I do wish that it was a little bit bigger. It has plenty of space but when you have kids more is better. All in all the size is very suitable for my needs. I love the look of this unit but I do have trouble keeping it clean and clearing fingerprints due to it being stainless steel. This can be a job when you have children though. The cost of this unit is extremely low when thinking about performance and functionality. I have had many refrigerator and I have always had issues with all of them except this one.
Published: August 3, 2016
Lee of Jasper, IN
Source: consumeraffairs.com

I bought an electric slide in oven a few years ago, and ever since, the ove
I bought an electric slide in oven a few years ago, and ever since, the oven temperature does not run true. I had to purchase several oven thermometers to see what the correct temperature was. The MAIN issue that really scares me is the self-cleaning button is too easily activated and locks the oven door. It gets extremely hot and is extremely hard to shut it off. One time, we had to call a neighbor to help us pull the unit out to shut it off. I hate that the digital buttons are located in front so when I wipe anything down to clean it, it activates ALL of the features and I have to constantly push the stop button to cancel out the functions.The clock quit working also. I will never buy another Kenmore product after my experience with this oven.
Published: October 23, 2018
Susan of Walnut Cove, NC
Source: consumeraffairs.com

I love this refrigerator. It accents my kitchen and the freezer space is la
I love this refrigerator. It accents my kitchen and the freezer space is large enough because I have 3 children in my house so I always need a lot of food in the house. The size of the refrigerator is awesome because I am able to put a ton of condiments on the door and lots of food in it and it is very sturdy and useful for me and the kids and I love the products they sell. The refrigerator is grey and white on the inside. The kids love the color of it and so do the rest of my family. I love the refrigerator. The price of the refrigerator is exceptional price for the goodness and wholesome of the refrigerator and the thing is really awesome.
Published: April 17, 2016
Kara of South Bend, IN
Source: consumeraffairs.com

I previously had Kenmore refrigerators for years, and I always was pleased
I previously had Kenmore refrigerators for years, and I always was pleased with all of them. It had double doors and no ice maker, so there was plenty of room in the freezer. The shelves were movable, had three vegetable drawers and was easy to clean. However, the compressor went out and it was too expensive to fix it. Other than that I liked everything about it and I would still have it.
Published: February 25, 2018
Roxanna of Orange Park, FL
Source: consumeraffairs.com

Do not buy Kenmore side by side refrigerator Model 41123. We were assured b
Do not buy Kenmore side by side refrigerator Model 41123. We were assured by the Sears technician that its compressor noise was typical of all new models. After only 14 months, the refrigerator stopped cooling. Good riddance. Piece of junk.
Published: September 3, 2018
Amy of Wilmington, NC
Source: consumeraffairs.com

Ive never had any problems with this dryer. It dries close the first time a
Ive never had any problems with this dryer. It dries close the first time and thoroughly, it is the best dryer that I have ever owned. Its always been very reliable since day 1. It works as well now as it did when I first bought it. It is always running smoothly and topnotch. It is the perfect size for my laundry room. It is nice and sleek, I love the front loading door and the capacity is perfect. No other dyer would work or look as good. It was a little pricey but so worth the money that I paid for it. Its value is amazing and I would now pay double for this amazing dryer.
Published: July 14, 2016
Sean of Waterloo, IA
Source: consumeraffairs.com

I had an issue with my bottom freezer Kenmore refrigerator this week that I
I had an issue with my bottom freezer Kenmore refrigerator this week that I bought 15 months ago. Control panel showing Er rF error and water dispense, ice dispense and refrigerator was not working. Only Deep freeze was working. Freezer was making big sound sometimes. I called Kenmore from Warranty page. She set-up appointment to come out tech guy after a week on their available basis. I asked her if that will cost me anything? She said no unless there is part that do not cover by factory warranty and if I do not agree to replace the uncovered part, it cost nothing to me. She said that after tech guy look at the refrigerator he will give me cost that include part and labor.So, that evening I also discovered that refrigerator also not working and food went waste. Then I called local tech from the Web that was picked up by SEARS guy. After I gave my phone #, he found that I have schedule to check refrigerator week later. Then he started telling me the prices that involved the tech guy coming to my house. I told him about the conversation I had with last rep. He claimed that she was lying and they will take action on that. I was so confused. The 1 year, 5 years and 10 years factory warranty that was written in manual that I tried to explain to him, he just denied and speaking behalf of Kenmore company. The price he quoted me same as Steven below. That is $79, just for the tech guy coming to my house, $278 for 1 year extended warranty but first visit I have to pay $60 extra to the tech guy and if the refrigerator is not fixable, they will give me credit of $500 towards my next new purchase of SEARS credit. This was a totally different kind of conversation than I was told by the previous rep. He was trying hard to take the offer at that time. But, I just told him, I am confused and I will call you back once I figured out what to do. Then I called back after an hour at 1-800-469-4663 (the # from Manual) to accept the offer since I have to have working refrigerator. Rep found that the appointment next week that was scheduled by 1st rep. I asked her to move the schedule a little earlier since freeze was not working. Luckily, she found next day appointment. I again asked her if that cost me anything. She said no unless there is a part that needs to be replaced that is not covered by your Factory Warranty. Sweet, I just did not ask anything. Next day tech guy came and take a look my refrigerator with no cost. I did not have to change any parts. He fixed it and freeze is working. I did not pay a penny. So, good. In fact, SEARS is manipulating to charge money to consumer. Do not call the SEARS, call the phone # from manual. In manual it also listed as SEARS too thought. Since I had this experience with SEARS, I am not going to purchase anything from SEARS. SEARS trying to rip my money. I would suggest everyone to call 1-800-469-4663 rather then SEARS. Hope this will help everyone. If your refrigerator is less than 5 years old and you have not purchase extended warranty from SEARS, at least tech guy come to your house free. DO NOT TRUST SEARS. I have all my appliances are Kenmore brand and bought from SEARS, but I am not going there again. Their cheap way to do business is not acceptable.
Published: September 20, 2014
Ganesh of King Of Prosia, PA
Source: consumeraffairs.com

The storage space of the dishwasher is great and allows for ample quality o
The storage space of the dishwasher is great and allows for ample quality of wash. I was able to almost all my dish sizes in the appliance. My Crock-pot was the only problem I had fitting in the appliance but with a little push I fit it on the bottom rack. Dishwasher allows for many different washing options and wash cycles worked well when used. Had problems with opening and closing it and it wouldnt latch very well when closed but dishwasher is easy enough to use. I like the color of the dishwasher and inside color goes well with outside color. I also like that buttons are not noticeable. The handle is also very appealing to the eye. Had machine for some time now and its value is great.
Published: April 19, 2017
Alyssa of Cave Creek, AZ
Source: consumeraffairs.com

The fridge got it use out of it. It was worth the money for at what I paid
The fridge got it use out of it. It was worth the money for at what I paid for it. If I had a choice I would buy another one. The fridge also kept everything fresh and cold. The size was perfect. Fit just well in the spot it was designed for. Was a little bit heavy. The freezer could have been bigger. Couldnt store too much meats in there because they would fall out when you open it. The rate of the overall appearance I give it 6 out of a 10. The color was just plain white. Looked very old. Wasnt up to date with the other brands of refrigerators. The rate of the perceived value was better than the other brands of refrigerators. The cost was one of the most affordable for us. The other brands were really high priced.
Published: July 15, 2016
Joe of Turlock, CA
Source: consumeraffairs.com

I absolutely love Kenmore. Their products are amazing! I especially love th
I absolutely love Kenmore. Their products are amazing! I especially love the refrigerator. It works amazing and everything about it is just perfect. I just love how its stainless steel. It has the double doors on top and the bottom drawer. Im in love with the water and ice machine. It has so much space its awesome.
Published: October 31, 2015
Stephanie of Grapevine, TX
Source: consumeraffairs.com

No agitator; it’s water saver; therefore, clothes come out looking dingy
No agitator; it’s water saver; therefore, clothes come out looking dingy and spotted. The dryer has never worked on the “hot” cycle. I have to do 2 cycles to have the clothes coming out of the dryer looking “dry”.
Published: February 19, 2019
Gloria of San Antonio, TX
Source: consumeraffairs.com

Front load large capacity washer is still going strong after almost 15 year
Front load large capacity washer is still going strong after almost 15 years. Only issue is mold buildup behind the rubber gasket that is difficult to clean. Does a great job of cleaning. The dryer lasted only 7 or 8 years. Circuit board started on fire a year after the recall expired. Replaced with an LG dryer that is great.
Published: February 9, 2019
Jeannie of Fraser, MI
Source: consumeraffairs.com

Sears Kenmore Elite Refrigerator is junk. Weve had our fridge for 5 years a
Sears Kenmore Elite Refrigerator is junk. Weve had our fridge for 5 years and have had repairman out 4 times. Always a hassle and never can diagnose and fix it in one or even two visits. We are done with Sears. Never again.
Published: March 16, 2017
A of Kendallville, IN
Source: consumeraffairs.com

Besides the obvious of great price, the style was perfect (side by side) wi
Besides the obvious of great price, the style was perfect (side by side) with great features like on door filtered water and ice dispenser. But the best part was while it was the brand with the shortest exterior depth, it still provided a large interior. Also, it was very quiet which was one of the features that was most important. Finally, the service plan was excellent since it include an annual maintenance feature.
Published: December 21, 2015
Linda of Mill Valley, CA
Source: consumeraffairs.com

Recently purchased Kenmore washer and dryer from Sears. Used the washer fir
Recently purchased Kenmore washer and dryer from Sears. Used the washer first time this evening. Midway to the wash/spin cycle, it made very loud noise, vibrated severely, jumped around, its side wall hit the edge of the nearby counter top leading to a dent/scratch, crushed the pipes between the machine the wall, damaged the vent pipe of the dryer, hit the dryer and pushed it around. A broken piece of bolt flew out of the machine. I stopped the machine. There were some broken pieces of plastic on the floor behind the washer. Called 1-800-469-4663. After a long hold and 2 transfers, someone scheduled an appointment with a technician 5 days from today. Very disappointing!
Published: May 4, 2015
KoKo of Shavano Park, TX
Source: consumeraffairs.com

Best Grill ever made. If you like to entertain this is the grill you need.
Best Grill ever made. If you like to entertain this is the grill you need. With 6 burners propane gas grill made it with stainless steel and ceramic searing side burner and rostisserie kit is built to last year’s. The searing side burner is great feature to cook compliments for your meal, it features led lit control knobs you can clearly see and control your burner knobs. Fuel gauge tells you the amount of propane you have in the tank, the dual energy it converts to natural gas. Now you can rostisserie a chicken in the grill the electric motor installed on the side. Installation was easy and well explained in the instructions provided. It distributed the heat evenly, and gives a large cooking capacity, some parts are easy to clean and dishwasher safe, high end quality and craftsmanship.
Published: January 27, 2021
Enoch Paz
Source: homedepot.com

Its good, it gets the job done. My clothes fresh and clean. Never had any t
Its good, it gets the job done. My clothes fresh and clean. Never had any technical problems with it or anything like that. Very good. I would recommend it personally to others. It works great. Its appearance is good, I like it. The value is perfectly fine, the cost was reasonable.
Published: February 25, 2016
Mike of Lake Havasu City, AZ
Source: consumeraffairs.com

The refrigerator after just 11 months, before the one year warranty expired
The refrigerator after just 11 months, before the one year warranty expired, started collecting water in the bottom floor of the refrigerator (upper unit) and did not cool anymore, lost lots of food. Called their technical repair number, they sent a “technician “ who basically told me it was my job to fix it, that the problem was that I needed to defrost the refrigerator completely, wait a couple days and plug it again in order to defrost the ice that would collect on the back wall and resulted eventually in water pooling at the bottom and not cooling; never mind that it was the middle of summer and that I owned only ONE refrigerator. After many sour discussions with their repair service (How can a less than one year old refrigerator suddenly stops working?) and their insistence that they would NOT give me a new refrigerator, I decided to do as they said: defrost it, wait 2 days, plug it back. It worked for 4 months, after this period it starts all over again with same problems, called again, this time however, I was told it wasn’t under warranty any longer (1 yr 3 months old) so I had to pay for the repair, trip of technician and any parts. I refused to do that for a basically “NEW” refrigerator. I have had problems with this refrigerator every 3 or 4 months and as of now, less than two years old, I’m so frustrated that I’m ready to acknowledge a “loss” and move on, get a NEW refrigerator; obviously making sure it is NOT A SEARS BRAND or any manufacturer related to SEARS. Wondered why they are in bankruptcy? DO NOT BUY A KENMORE OR SEARS APPLIANCE in the short life they remain as a business. SEARS does NOT take responsibility or stand behind their appliances. We should have a class action suit!
Published: September 17, 2019
Marietta of Saint Cloud, MN
Source: consumeraffairs.com

Four washing cycles to choose from, including the pre-wash cycle, large cap
Four washing cycles to choose from, including the pre-wash cycle, large capacity tub, good cleaning performance. Only one problem was the liquid fabric softener build up needed maintenance. Purchased, performed, and lasted an incredible twenty years for a family of six. Replaced due to the arrival of a unexpected bundle of joy. Very busy mothers need, such as I was, needed the confidence of the reliability. Ran almost constantly. Balance of the tub capacity, very good. Large enough for all blankets, comforters, and a very fair amount of towels, jeans, etc. in loads. This washer was more for the performance than its appearance. If I needed an attractive appliance, I still would have chosen this model. I was more involved in the washers performance than the appearance. Value was well worth the cost of the appliance. Dependable and reliable. Used for two decades and only one service call on the appliance.
Published: July 25, 2016
Pam of New Lexington, OH
Source: consumeraffairs.com

Works every time, never fails. Clothes sparkle and machine is sturdy and ne
Works every time, never fails. Clothes sparkle and machine is sturdy and never needs repair. Fits perfect in laundry room. Easy to operate and unload clothes and color of appliance suits to a T.
Published: November 23, 2015
Darryl of Carnation, WA
Source: consumeraffairs.com

We purchased all of our appliance for our new home and have had nothing but
We purchased all of our appliance for our new home and have had nothing but problems with the icemaker in our Kenmore Elite fridge since the beginning. The ice maker either freezes all the ice together, wont dispense or wont make ice. My husband works on appliances for a living and has had to repair this problem several times. Now, it wont even dispense at all. We had to replace the main board a few months ago also. My parents bought the same fridge as ours right after we did and have had the same problems. And this last year, our friends bought the newer version of the same fridge and are also having the same problem. I know we are out of warranty, but we are very unhappy with this product!
Published: December 28, 2012
Cindy of Battle Ground, WA
Source: consumeraffairs.com

Kenmore makes some really great products. I own a Kenmore microwave and I c
Kenmore makes some really great products. I own a Kenmore microwave and I couldnt ask for better it has a wide range of options. It heats food up quickly and its quiet. I recommend a Kenmore microwave.
Published: December 25, 2020
Deborah of Zephyrhills, Florida
Source: consumeraffairs.com

I have had a Kenmore washer and dryer for 13 years and have never had a pro
I have had a Kenmore washer and dryer for 13 years and have never had a problem. They are awesome! They both work really well. Over those 13 years we have never had any problems. I would definitely recommend Kenmore products.
Published: November 11, 2015
Maria of New Egypt, NJ
Source: consumeraffairs.com

I am very happy with my Kenmore appliances. They are energy efficient and w
I am very happy with my Kenmore appliances. They are energy efficient and work very well. They arent over priced making them a definite value. The dryer was very good. Their dryer was large enough and had various settings and temperatures to dry a large load in an appropriate amount of time. It also helped keep the clothes from wrinkling. Also, the dryer was very modern looking. Nice dials. Wasnt overly bulky or large. They definitely keep up with the changing times and designs. Never had any issues with it while I owned it. It was definitely a worry free purchase.
Published: March 19, 2017
Hope of Swansea, MA
Source: consumeraffairs.com

We bought a new Kenmore Elite Top Loading Washer 31522 in July of 2014. We
We bought a new Kenmore Elite Top Loading Washer 31522 in July of 2014. We noticed that the machine often generated a UE error and we had to redistribute the clothes. But it got where we could not even wash a load of sheets without having to redistribute the load 3 o 4 times. Sometimes just hit Drain and Spin just to complete the load. Even though Consumer Reports usually discourage buying an extended warranty we did buy one for 3 years. We called for a service rep to repair. On the day he arrived I had used my neighbors one year old Maytag which was very similar to mine and had zero problems with getting my laundry done. He said this would not happen with the Maytag b/c Maytag is made in USA and Kenmore is now made by LG in Korea. The repair man said he has to completely rebuild the machine and cost for labor and parts (8 parts) will be $1500.00. The machine costs $700.00. Why would Sears approve a $15000 repair that could buy 2 new machines? I told him that I have to use a laundromat frequently which gets to be expensive and very inconvenient. He said the parts he would be delivered and he would return in 9 days. Sears called on day 8 to cancel appt and left a number to reschedule. When I called to reschedule they said it was b/c their records indicate that all the parts were not delivered but I told her that UPS did deliver 5 additional boxes. I got an automatic call about an hour later saying I was the first appt for the next day between 10 and 12. No one came or called. I called and was told that it was cancelled and needed to be rescheduled b/c their records again indicated that we did not have the tub. We had to go through each piece we already received to confirm. The 3rd appt was made for a week later. We are still awaiting the delivery of the inner tub assembly from LG and fear that we will have to again reschedule. I called the sales agent who sold us the washer and asked for his assistance in getting a new machine. I was told that the only person who can decide if the machine can be condemned is the repairman. This does not seem right to me. Why would we ask the repairman who can charge for the repair be the one to decide if the machine should be fixed? Especially when repairs will be way more that the price of a new machine. I think we have a lemon. He was supposed to talk with his manager and get back to us but then heard nothing. I called again and he said his boss will contact us. Again heard nothing. I called again and had to leave a msg for the boss. The boss left a VMX saying he could not replace the machine, but have to wait for the repairman. I am very unhappy with the machine and especially with Sears.
Published: July 18, 2015
Chris of Bridgeville, PA
Source: consumeraffairs.com

We purchased a Kenmore wall oven in late 2012. Recently we used a heavy pot
We purchased a Kenmore wall oven in late 2012. Recently we used a heavy pot and the middle and lower rack fell down. Sears service came and stated that the walls are too thin and bent when there is weight on the racks... a design problem. They wanted us to buy new wall parts - with the same design problem - to replace the existing wall parts.
Published: January 24, 2014
Peter of Bristol, VT
Source: consumeraffairs.com

The dishwasher was capable of cleaning the toughest of dirty dishes. It was
The dishwasher was capable of cleaning the toughest of dirty dishes. It was not an energy hog nor does it make a lot of noise. Fortunately for me this dishwasher was already in the house when I purchased it. I am looking forward to upgrading eventually but I havent come close to needing to replace it yet! The size was very good. It was small enough under the cabinet while not taking up too much. The interior was spacious enough for all of my needs. Pots, pans, mugs and pitchers all seemed to fit with ease. The appearance is nice enough; nothing to really make you go wild. It does need a regular wiping down because it seems to be a bit of a dirt magnet. It was obviously worth every penny considering I was fortunate enough to have it already included with the house! I am not sure how much it cost when purchased but, looking at the various models to upgrade, it seems like it would be a decent value.
Published: July 15, 2016
Kyle of Newark, NJ
Source: consumeraffairs.com

It worked very good. It kept things cold and the freezer was very good. I h
It worked very good. It kept things cold and the freezer was very good. I had it for years without problems. It was big enough for our family. Had enough compartments and kept the fruits and vegetables fresh. We use it until we couldnt use it anymore. I was very happy with the performances.
Published: December 13, 2015
Amparo of Philadelphia, PA
Source: consumeraffairs.com

I purchased fridge along with the extended warranty. I started having probl
I purchased fridge along with the extended warranty. I started having problems with the ice maker almost immediately. Sears came out 5 times and cannot fix the problem. When I said I wanted a new fridge (as promised per the warranty after 3 tries) the repairman said aint gonna happen, its only an ice maker. One of the repairmen said this is a common problem with this model. So why are they still selling it?! Ive been a loyal Sears customer over 40 years, but no more. Im going somewhere else for other appliances and everything else I need.
Published: March 14, 2015
Nylene of Farmington Hills, MI
Source: consumeraffairs.com

I liked the fact that the Kenmore Refrigerator had rollout trays and that t
I liked the fact that the Kenmore Refrigerator had rollout trays and that the bins were clear. I also liked the shelves on this model. The light inside was nice. It was more clear and brighter than the other models. However, one of the things that I didnt like was that the doors are hard to keep open. Nevertheless, I chose the Kenmore Refrigerator due to the overall appearance of the brand versus the other brands and the price was enticing as well. I also liked the fact that it was the color that I wanted, stainless steel.
Published: March 5, 2018
Kelli of Valley Center, CA
Source: consumeraffairs.com

This dishwasher is always reliable. It has never had any issues or needed d
This dishwasher is always reliable. It has never had any issues or needed difficult repairs. I highly recommend getting this machine. The variety of cycles are all time efficient and the machine was easy to figure out right away. I love the size of my dishwasher. It fits just right in my kitchen and still has room for all my dishes. I havent found a dish in my kitchen yet that doesnt fit and still get clean in this machine. My dishwasher looks great in my kitchen. Its not overly flashy and showy, its just a good looking sleek machine that matches great with all my other appliances. No quality dishwasher comes cheap but this one is well worth the cost. Its not the most expensive one out there but also far from the cheapest.
Published: August 8, 2016
Kayla of Spearfish, SD
Source: consumeraffairs.com

I purchased a Kenmore Elite Oasis HE washer and dryer in 2006. I would neve
I purchased a Kenmore Elite Oasis HE washer and dryer in 2006. I would never buy another one. They are the worst pair I have ever owned. There always seems to be a problem. Just a little frustrating like getting off balance multiple times during each wash, even if I carefully place the clothes around the sides. It is perfectly level also. The sensor of the dryer quit years ago. I cant leave the washer and dryer on without being in the house to try to fix the problem when it occurs, or to check the clothes, to see if they are dry. The pair cost me $1,948.92 in 2006. I had just retired, and hoped this pair would last. I want to be reimbursed, so I can purchase a different pair. I wouldnt even feel honest, if I give them to goodwill.
Published: December 30, 2011
Margie of Cincinnati, OH
Source: consumeraffairs.com

This washer was a very good one. It was strong enough to thoroughly clean t
This washer was a very good one. It was strong enough to thoroughly clean the dishes and was quiet. I would recommend this as a good choice. I had no problem fitting in my dishes in this dishwasher. There was enough room to include my pots and pans and dishes at the same time. The machine fit in well with my decor and was easy to keep clean. It was the same color as my other appliances in my kitchen and I was very satisfied with the appearance. Because the dishwasher was sized well, worked well and looked well plus was very reliable it had a big value to me. I cannot praise the machine enough the five years I used it.
Published: June 9, 2016
Pamela of Fl, Marianna
Source: consumeraffairs.com

It is very roomy, gets very cold, love the ice maker and water filter, I lo
It is very roomy, gets very cold, love the ice maker and water filter, I loved the refrigerator. Very nice colors, great performance, low maintenance. Love the adjustable shelves, great freezer space, roomy drawers, fits well in my kitchen, great height, wide and a lot space. Very classy, very stylish, wonderful colors, great wear, great size, accentuates the kitchen and other appliances, nice, beautiful, pretty, durable, solid, appealing.
Published: November 3, 2016
Traci of Shepherdsville, KY
Source: consumeraffairs.com

Bought my top load washing machine with matching dryer 11 years ago and hav
Bought my top load washing machine with matching dryer 11 years ago and have never had any issues with it. My 19 year old grandson does his own laundry too and figured out all the features on his own.
Published: May 24, 2020
Cherrie of Spokane, WA
Source: consumeraffairs.com

The refrigerator had plenty of features that I was looking for. It fit in t
The refrigerator had plenty of features that I was looking for. It fit in the available space in my kitchen and it had a built-in ice maker. I like the convenience of having the freezer on the bottom. It makes it easier to find things in the fridge part, because its eye level. I have back problems, and having the fridge part on top prevents me from having to bend over as often as I would if the fridge was on the bottom. I also like the automatic ice maker, as well as the color. My kitchen is done in black and red, so the availability of a black fridge goes along great with my decor. I have had it for many years and it still works perfectly. I will most likely buy another Kenmore when it stops working.
Published: March 2, 2018
Amanda of Paducah, KY
Source: consumeraffairs.com

We bought the Kenmore model #:795.51832.412 in June of 2017. By July of 201
We bought the Kenmore model #:795.51832.412 in June of 2017. By July of 2018 the ledge under the ice dispenser had started to rust. We contacted Sears and was told that they wouldnt help us since we did not buy the extended warranty. By September of 2019 it started inadvertently spitting out ice cubes on to the floor. By December of 2019 we woke up several mornings to find that the kitchen floor was flooded and that the entire freezer door was frozen on the inside. We originally decided to buy with Sears because we felt it was a reputable company and that we could trust that we would get a good product that they would stand behind. Boy were we wrong.
Published: December 10, 2019
Patti of Rockledge, FL
Source: consumeraffairs.com

I honestly love my fridge. Its large, roomy and keeps everything inside it
I honestly love my fridge. Its large, roomy and keeps everything inside it nice and cool. I love how the bottom chamber opens and forms more space. I like that the freezer is on the bottom, as opposed to the top and that it isnt one of those side loading type ones. I also like that water dispenser.
Published: November 6, 2015
Indie of Montevallo, AL
Source: consumeraffairs.com

Kenmore had the features we wanted, the color we preferred and the price ra
Kenmore had the features we wanted, the color we preferred and the price range we wanted to stay in. Kenmore is also a recognized, popular brand. The dishwasher has met our expectations and I love the pot scrubber feature. I also like that I can turn off the drying cycle. It also lets me customize my load preference like light wash, pots and pans etc. However, sometimes the dishes arent totally dry even when I choose to have them dried. A few times Ive had to rerun the dishwasher because the dishes were still dirty and the casserole dish had baked on noodles.
Published: May 30, 2017
Harlee of Nelsonville, OH
Source: consumeraffairs.com

The machines are very reliable and works well. We have had this model for a
The machines are very reliable and works well. We have had this model for a long time and we have had no problems with it. Everything has continued to work. Many clothes can fit into these machines, and all of the clothes get cleaned and stay nice. The machines are reliable and easy to use, and keep the high quality of the clothes intact. The washer and dryer both look sleek, modern, and dont take up too much room. They fit well in our basement, are quiet, and are reliable and useful. We got the washer and dryers for a great deal. For their price, they work unbelievably well and show very minimal signs of wear and tear, but the functionality of them are still perfect and great.
Published: June 8, 2016
Ashley of Mount Pleasant, MI
Source: consumeraffairs.com

Yes this is the best one out there in the market. I recommend this to every
Yes this is the best one out there in the market. I recommend this to everyone who is looking for a nice dish washing machine. I recommend 10/10. Best size, too better than other machine. This is a great size and fits perfectly, you wont be disappointed. The appearance is a amazing. It looks really good and I like the way it looks in the kitchen, very professional looking, great buy. The value of this dishwasher is really great value, bang for your buck and works amazing. This should sell for more based on the quality. Its really amazing.
Published: August 3, 2016
Chipotle of Los Angeles, CA
Source: consumeraffairs.com

I love Kenmore appliances. The color and the space inside. Shelf are adjust
I love Kenmore appliances. The color and the space inside. Shelf are adjustable and allows for plenty of storage space. The drawers and produce crisper are plenty roomy. Good not as for a better working kitchen appliances. Roomy functionality. Shelves and drawers are roomy and functional. Plenty of door space for milk juices and condiments. The Kenmore refrigerator is a beautiful smooth finish. A beautiful creamy color that I preferred to match my kitchen. A part of the decor not an elephant in a China shop out of place and huge. A Kenmore refrigerator is an excellent value. Economical running and keeping cold and freezer is wonderful.
Published: August 14, 2016
Brenda of Cave City, KY
Source: consumeraffairs.com

In over 14 years of usage of approximately 4-5 loads per week, the door lat
In over 14 years of usage of approximately 4-5 loads per week, the door latch gizmo went out twice and the control panel twice. Washer washes really well. Being the HT model must not use too much detergent. Gas dryer dries great. Overall the brand (Kenmore) is not bad. I know there are newer ones out with lots of gadgets but Im not a fan of these. I need a few cycles to cover most typical usage and these are great for that.
Published: February 17, 2019
Hemant of Tampa, FL
Source: consumeraffairs.com

Kenmore 4.3 cu. ft. Top Load Washer w/ Exclusive Triple Action Impeller - W
Kenmore 4.3 cu. ft. Top Load Washer w/ Exclusive Triple Action Impeller - White... I bought this because of the ratings from others. This was my first experience with an HE washer and I was hesitant but since I could not find a reliable/well rated old fashioned washer like I wanted, I took the plunge and I was EXTREMELY glad I did! Kenmore 65132 7.0 cu. ft. Electric Dryer w/ SmartDry Plus Technology White. I bought this because it was the match to the washer. The clothes really come out so much cleaner and although this is not a super capacity washer compared to other models I was able to wash a king size comforter (yippee) however I cannot say the same for the dryer. It did fit in but there was not much room for tumbling so I had to stop and reposition it myself several times to ensure complete drying. Note to self-> in the future dont buy the matched pair especially since there was no cost savings in doing so. Other than that it dries fine. I dont need a lot of bells and whistles so I looked for a basic washer. Good ratings are paramount if I dont have a relatives or friends recommendation; and of course I always want to find it on sale with free delivery. Having repair issues are always a red flag but especially since our set-up is on the second floor I avoided any models w/ reviews that had a mention of leak issues. This is a basic full size washer with a lot of different settings to choose from if needed (Normal; Delicates; Bulky/Bedding; Whites; Heavy Duty; Casual; DeepWash; Express; Soak). The dryer has the usual basic cycles. It has a end of cycle buzzer that can be switched to off if so desired. There is an inside light. The door opens down (instead of to the side) which is nice to catch what is being taken out. The washer/dryer pair ran about $947.00 after discounts.
Published: June 7, 2016
Laurie of Ashaland City, TN
Source: consumeraffairs.com

One of the best washer I came across. It washes good. Gets your clothes cle
One of the best washer I came across. It washes good. Gets your clothes clean. I have never had a problem... I would recommended this washer to my family and friends. If this one would ever break down I would buy the same one. It is a very large washer. Fit a lot of clothes in one load and it still washes good and get my clothes sparkling clean... I couldnt of got a washer this good for this low of a price. This was the best deal I ever have gotten... I love the both of them. I couldnt live without a washer or dryer. I wash and dry clothes once a week. I have had my washer and dryer for over a year. And not once did I ever have problems with them. Its not that loud either. You can barely hear it rubbing...
Published: June 15, 2016
Nichelle of Warren, OH
Source: consumeraffairs.com

Kenmore washers are good at getting most pretreated stains, such as dog paw
Kenmore washers are good at getting most pretreated stains, such as dog paw dirt and organic stuff. Kenmore dryers are superior and get my clothes dry in half the time of my old Maytag! I even had a Filter Queen that I loved but Kenmore beats that all to pieces. Kenmore always has been reliable and I imagine they will remain that way.
Published: February 5, 2019
Anne of Beaumont, Texas
Source: consumeraffairs.com

I have had for nine years with no issues. All units works and oven is a gre
I have had for nine years with no issues. All units works and oven is a great self-cleaning one. It is way to clean the top. Everything works the way it should. My only issue is I hate the stains inside the oven door window you cannot get to.
Published: February 5, 2021
Fannie of Athens, GA
Source: consumeraffairs.com

I love Kenmore Appliances! We have owned three Kenmore dishwashers, both of
I love Kenmore Appliances! We have owned three Kenmore dishwashers, both of which we purchased. Our first one was for an apartment we were renting in 1979 when our son was born. I wanted one specifically to sterilize bottles. It was roomy and did a good job, but was rather noisy. Our second one was for our first house and replaced another brand. It was quieter and very roomy. The 3rd was even roomier and quieter and had soft touch buttons and a digital display. We try to buy Kenmore appliances whenever possible. The brand is synonymous with quality. They are dependable, stylish and provide great value for the price. Kenmore offers the latest features, and the sales people are unfailingly friendly and extremely knowledgeable and helpful. We have looked at the Kenmore Elite models and when our current KitchenAid (came with the house and was new) gives out, we will replace it with a Kenmore. I like the adjustable racks and would like it if the cycle was even MORE environmentally friendly. I like having options on the length of the cycle and how much water is used. I would also like it if all surfaces in the dishwashers were stainless steel.
Published: May 10, 2017
Patti of Southbury, CT
Source: consumeraffairs.com

Kenmore elite wall oven - Purchased in 2010, within the first 90 days, I us
Kenmore elite wall oven - Purchased in 2010, within the first 90 days, I used the self cleaning feature. It blew the thermal fuse. Repair guy informed us that there was a defect with the wall ovens that this would happen if you use the self cleaning feature. Sears replaced the oven. Our warranty ran out in August 2013. Overflow on a dish that I was cooking required me to use the self cleaning feature (first time on this oven). It locked the door after it finished cleaning. Called repair line and informed them what had happened and gave them the error code. Repair man came a week later and found that the motor cause the door lock was out and they would have to order the part. I dont understand why they did not bring one with them. I asked the gentleman to please bring a thermal fuse based on the last oven. Week 2 the repair guys shows up and puts the motor in and guess what? It will not heat due to the THERMAL FUSE being out. He does not have a thermal fuse with him and they will have to order the part and it will be another week. At this point I have blown my own fuse. 3 weeks without a oven that you told them on the phone what was wrong and they did not bring the parts with them is just a little much for me. PLEASE do not purchase KENMORE appliances unless you too want to experience the frustration that we have. I will never own another. Pass this on to everyone. This was purchased in Bowling Green, KY.
Published: February 25, 2014
Teresa of Franklin, KY
Source: consumeraffairs.com

I bought other brands before and they did not work very well after few year
I bought other brands before and they did not work very well after few years. My Kenmore is about 5 years old now and they still work as good as new. I am very happy with my Kenmore washer and dryer.
Published: December 3, 2015
Ai of Centereach, NY
Source: consumeraffairs.com

I have always been happy with my Kenmore washer and dryer. My family has us
I have always been happy with my Kenmore washer and dryer. My family has used both for many years with minimal problems. They have outlasted other appliances in our home and continue to do a great job with multiple daily use. I have never had a problem with the dryer running a full cycle and the clothes still being wet, which I have experienced with other dryers. The washer has always run smoothly. Id recommend Kenmore appliances and will most likely purchase the same brand when it finally comes time to replace my current washer and dryer.
Published: November 1, 2015
Jessica of Sour Lake, TX
Source: consumeraffairs.com

I owned a Kenmore washer and dryer years ago (at least thirty years ago). T
I owned a Kenmore washer and dryer years ago (at least thirty years ago). They performed beautifully. I dont remember but three occasions that I needed repair service. The third time I called for service it took a week or more to get it fixed. I decided then that when I needed to buy a new appliance it would not be a Kenmore.
Published: December 28, 2015
Betty of Matthews, NC
Source: consumeraffairs.com

Works good, holds a lot. Ice maker and cold water are nice features to have
Works good, holds a lot. Ice maker and cold water are nice features to have. Quality product. Would be happy to purchase Kenmore products anytime. Takes up a big space but understandable with all it holds. Takes care of the needs of my family and has great features. I would highly recommended it to my friends and family. Its a huge metallic box. It is stainless steel. The freezer is humongous as well. Can easily fit a whole side of beef if you remove the shelves.
Published: August 5, 2016
Neil of Port Saint Lucie, FL
Source: consumeraffairs.com

I purchased a Kenmore glass top range ten years ago. It had everything that
I purchased a Kenmore glass top range ten years ago. It had everything that I wanted from a self cleaning feature, warming drawer, warming stove top burner to name a few. However, the first thing I had a problem with was the screws to the door handles were in constant need of tightening, then the area around the front of the handle cracked. I use my oven less than 6 times a week on average and only once a day.The other day, while waiting for my oven to preheat, there was an explosion, the door flew open and the inside of the oven was on fire. We managed to get it under control without having to call 911. And we were able to shut the oven off at the stove top (reading other reviews, people had to shut it off at the breaker). My house was full of smoke. Needless to say, I am in shock and horror over this situation. I cant for the life of me figure out why this happened. What if I were using the self cleaning mode? The oven would have been on lock!!! So I guess it would have blown the door off?I will not consider repairing the oven, nor will I consider another Kenmore appliance of any kind. I had also purchased a Kenmore dishwasher which never washed the dishes that well from the start and parts were cheaply made. We replaced that in 5 years time. I resent spending my hard earned money on junk that doesnt function well when you have it and it has to be replaced every 5 years. I have a 30 year old fridge in my basement and never had an issue with it - which is the way it used to be. You replaced those items because you wanted to update style and technology - not because it caught on fire and potentially could have burned the house down. What is more disturbing is that there are plenty of the same complaints on here about the fires and nothing has been done about it.
Published: June 7, 2015
A of Coatesville, PA
Source: consumeraffairs.com

A great refrigerator, plenty of freezer space and shelving in the main cold
A great refrigerator, plenty of freezer space and shelving in the main cold section. Easy to keep clean and easy to use. I will definitely be buying another since I moved and the one here is not as good. Its capacity was enough to take care of all my refrigerator items and food. The shelving had enough room for even larger items that I needed to keep refrigerated and all of the condiments that I use on a regular basis. And, the drawers for my fresh vegetables and meat items always kept them as fresh as was possible until I was ready to use them.I like my refrigerator in a white color, and it was very easy to take care of the outside and keep it clean and fresh looking. It fit beautifully in the area in my kitchen where it sat. It helped to make my kitchen look clean and bright. It is a very functional refrigerator and kept my fresh grocery items in great condition. I knew that all the food in it would be in good condition when I got to it.
Published: March 15, 2016
Terry of Libby, MT
Source: consumeraffairs.com

Washes large loads of dishes clean and very efficiently in very little time
Washes large loads of dishes clean and very efficiently in very little time... It seems very easy to load and unload and to stack several layers. Cost was extremely reasonable too. The size of my dishwasher is nearly perfect for the size of my kitchen. It meets my needs and cleans enough dishes for at least a weeks worth of servings. Its a cool slate gray that gives a modern look to the kitchen and blends in quickly with the rest of the kitchen. It makes very little noise & washes everything completely clean. This dishwasher is really worth its value... It is very modern looking and works within a very efficient wash cycle that lasts less than thirty minutes.
Published: December 15, 2016
George of Charlotte, NC
Source: consumeraffairs.com

No problems at all, it keeps everything at the right temperature. The dispe
No problems at all, it keeps everything at the right temperature. The dispenser works fine. No jamming at all, ice cubes come out just right. Freezer keeps everything frozen just right. I love the Kenmore products. The size of the refrigerator is just right with plenty of room to store all of your food supplies without worrying that you wont have enough room to put them. You couldnt ask for a better product. Fits perfect in my space of the old fridge. The outside of the fridge has a beautiful silver texture, which is easy to clean just by wiping with a damp cloth. This is the most easy cleaning fridge I ever owned. The value of this product is well worth what I paid for it. I have no regrets in purchasing this item. I would say that Kenmore has really outdone itself.
Published: July 27, 2016
Earl of Philadelphia, PA
Source: consumeraffairs.com

I purchased a Kenmore Electric Smoothtop Range Model #79092302014 in May 20
I purchased a Kenmore Electric Smoothtop Range Model #79092302014 in May 2012. In February this year (2016) the baking element stopped working. I called Sears (where I had purchased it) and they told me I needed a new baking element for $118.25 plus $10 shipping (!), so I ordered it. The repairman suspected the problem might not really be the baking element at all, but since Sears was so positive that was it, he installed the new baking element. It did not work! So I called to Sears to ask how to return it and they told me it was not returnable since it had been installed. They went on to say that if I hadnt installed it, they would take it back! This made no sense at all -- how on earth would one know it didnt work if one did not install it?The rep told me it was just too bad, that I was stuck with the new $130 part, and that Id just have to buy a new range. Unless I wanted to pay Sears to send out a repairman for a flat fee of $120 before making any repairs, but since it was out of warranty it was unlikely that whatever the problem really was would be covered. After only 2-1/2 years! Kenmore used to be the best! Now, theyve slipped so far that I will never buy another Kenmore appliance. I will definitely report this to the CEO of Sears.
Published: May 4, 2016
Linda of Alexandria, VA
Source: consumeraffairs.com

My Kenmore refrigerator is 2 years old. The freezer compartment keeps short
My Kenmore refrigerator is 2 years old. The freezer compartment keeps shorting and will defrost and refreeze again. This has been happening for 2 months while I have been waiting for Sears service because they no showed on me 2xs! I finally gave up on them and called a local repair company to come out today. They said the error is on the compressor and it is failing. I need a new compressor and with parts and labor it is close to $1000! He just left another home with the same refrigerator and the same exact problem! Apparently the product only has a 1 YR warranty! What a ripoff! I spent close to $2000 on this and now I have to get a new refrigerator or fix this piece of crap... which isnt guaranteed! Dealing with the Sears service department has been a joke and quite honestly I am at my wits end! Of course they are backed up for months for repairs when all of their products are failing! These Kenmore products apparently are not what they used to be and who is going to protect the consumer who is paying a small fortune for them! They should be recalled immediately! Very bad business.
Published: October 13, 2018
Michele of Sewell, NJ
Source: consumeraffairs.com

It is a great appliance! I have had a great experience with it so far. I th
It is a great appliance! I have had a great experience with it so far. I think that everyone should get a Kenmore appliance. It is the perfect size for me! I have a big family so it is important to me that I have a big fridge that is going to fit everyone that we all need. I love having my Kenmore fridge. I love the stainless steel appearance of my Kenmore fridge! It looks for pretty and stylish in my kitchen. I think it is a great look for any kitchen. My Kenmore fridge was a great value! I love it so much! I would buy it again in a heartbeat. I cant believe more people dont buy them. I would recommend it to anyone who asked me for advice.
Published: September 4, 2016
Miranda of Somerset, PA
Source: consumeraffairs.com

It is very quiet when working & dries clothes very quickly. The dryer i
It is very quiet when working & dries clothes very quickly. The dryer is very good value for money in my opinion. I have had no problems since buying the dryer. My dryer is very reliable and it has been consistent since the day I bought it. I have never had any problems with it. I can fit a full load in if needed. It can fit comforters and pillows as well. It looks basic - clean, white and would fit in with any color scheme or decor. It more or less matches my washer even though it is an older washer. This dryer was actually the cheapest in the whole store, although it works as good as my old more expensive one. I think it has been great value for money so far. I hope it lasts long.
Published: June 5, 2016
Andrea of Denver, CO
Source: consumeraffairs.com

I like the oven. It look like it will go with my kitchen setting. My though
I like the oven. It look like it will go with my kitchen setting. My thought is it a good product. They cook very well. If anyone need a stove buy the appliance. The quality is very nice and beautiful appliance get it in silver.
Published: March 26, 2019
Diane of Ahoskie, NC
Source: consumeraffairs.com

We have a 3 year old Kenmore refrigerator that has not worked since 12-18-1
We have a 3 year old Kenmore refrigerator that has not worked since 12-18-16. Under warranty, but they wont be here to fix it till Jan 12th. That will be 6 days short of a month. It is a Lemon and they wont do anything more than say they will be here on Jan 12th. What good is a warm refrigerator? What would happen if the manager had one go out? I will NEVER buy appliances again from Sears.
Published: January 3, 2017
Rick of Macomb, IL
Source: consumeraffairs.com

I am irate with Sears. I purchased a Kenmore dishwasher from them in Decemb
I am irate with Sears. I purchased a Kenmore dishwasher from them in December 2010, and I had my own technician install it. The dishwasher was a total lemon, and started malfunctioning the first week we owned it. After four repairs for the same problem, and eight months of begging, Sears finally agreed to replace it. What is the only catch? Since I chose to use my own installation technician instead of Sears service, Sears now expects me to pay $150 to install a new dishwasher! So, they sell me a piece of junk, and then expect me to shell out $150 to remedy the situation! This is unreal.Below is a list of everything disappointing about our Sears experience:1. Sears didnt agree to replace their product right away. It took four breakdowns, and eight months to get them to get any sort of customer service.2. Sears never informed me when I bought the dishwasher that by not using the Sears installation service, I would be responsible for the replacement costs, if the product malfunctioned.3. Their multitude of DISRESPECTFUL sales representatives ranged from sarcastic to condescending and arrogant to blatantly rude.4. I was informed that I could not speak to anyone higher on the chain of command than a sales representative. I could write to the CEO if I wish.5. Their sales representatives on many occasions reminded me that, they were doing me a favor by not charging me a $50 restocking fee for the replacement dishwasher, since my product replacement was outside of the 90-day window. Ummm, Sears refused to replace the dishwasher within the 90-day window despite the fact that it had broken twice!6. One sales representative sarcastically offered me a $10 gift card for my year of trouble.I am incredibly disappointed in Sears. They used to be my “go to store” for any appliance, automotive, and outdoor need. Unfortunately, they will NEVER see another dime from me.
Published: August 10, 2011
Abby of Wellesley, MA
Source: consumeraffairs.com

Had everything you could want in a refrigerator. Worked well all times of t
Had everything you could want in a refrigerator. Worked well all times of the year. Plenty of room in the doors and the freezer as well. Had enough room in the doors for anything you wanted to put in there and the freezer had enough space to hold months worth of meat/veggies. Stainless steel exterior that had a very sleek look that fits in with any decor that your kitchen may have. Not too big that it overwhelms the room as well. Was less expensive than other brands that were of similar size and quality. Came with an extended warranty for free as well which was greatly appreciated.
Published: August 12, 2016
Jay of Laurel, MD
Source: consumeraffairs.com

Very reliable and dependable. Heavy duty. Could hold large loads of clothes
Very reliable and dependable. Heavy duty. Could hold large loads of clothes/towels. I believe mine lasted for about 15 years. I do not believe I ever had any mechanical problems with either machine. Only got new machines when I moved to a new house. Actually sold the pair used in a garage sale.
Published: November 3, 2015
Julie of Bixby, OK
Source: consumeraffairs.com

The refrigerator came with the home I bought. It was reliable and lasted a
The refrigerator came with the home I bought. It was reliable and lasted a long time but wish it had a better defrosting of the freezer. Other than that I experienced no mechanical breakdowns in many years.
Published: March 6, 2018
William of Powell, WY
Source: consumeraffairs.com

I have had this washer for over 13 years and it is still working great. My
I have had this washer for over 13 years and it is still working great. My husband changed out one of the belts that only cost maybe $20. Great washer. Like I said I have owned mine for as long as I lived on my own. It is such a good washer I will repair before buy a new one. So far only replaced a belt on it. I hear of new washers stinking from odor. Makes me scared to buy the new HD washers. The washer is loyal and has had no big problems. I do not get why anyone wants a newer one that gets bad odors. These older machines have no worries of odor. It just cleans your clothes. We got ours at a close out sale. We paid $400. We have had this washer for over 15 years. Only one problem... the belt broke. My husband fixed it for $20. Total cost of machine $420 - you cant beat that.
Published: June 3, 2016
Sandra of Fredericksburg, VA
Source: consumeraffairs.com

Controls are not confusing and are easy to understand. There are enough set
Controls are not confusing and are easy to understand. There are enough settings for all my needs and uses. Unit is just the right size for the over the stove use and easy to reach. It is easy to clean, the tray is a good quality glass and not too heavy.
Published: December 30, 2020
Linda of Frackville, PA
Source: consumeraffairs.com

I have always had great experience with Kenmore. Great quality for a great
I have always had great experience with Kenmore. Great quality for a great price. Highly recommend! Always has lots of storage and open spaces for all your fridge needs. Also has a lot of different varieties for different people. There isnt just one choice to choose from and I really like that. I like the fact that you can have the ice and water maker or you dont have to have that feature.
Published: December 14, 2015
Brittany of Denver, CO
Source: consumeraffairs.com

Kenmore is a great dryer and they are the best appliances out there. I like
Kenmore is a great dryer and they are the best appliances out there. I like all of the features of them and I would recommend them and I’d buy them whenever I could.
Published: February 17, 2018
Rob of Sellersville, PA
Source: consumeraffairs.com

We bought a Kenmore electric range/oven, model number 790.90152304. We use
We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.
Published: September 8, 2011
Daniel of Middleville , MI
Source: consumeraffairs.com

My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012.
My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012. We have found rust on the face and on the hinges. The service staff changed some parts at a cost of $350. The rust was not removed nor could we get a reassurance that the rust would be abated. We found that LG manufactured this machine and we are in the process of filing a complaint with LG. I think Sears needs to be responsible since it is their name on the product. Anyone else have any problems?
Published: November 13, 2014
John of Palm Coast, FL
Source: consumeraffairs.com

Have had this machine longer than I have ever owned one and I do 3 or more
Have had this machine longer than I have ever owned one and I do 3 or more loads a day. Prior to this one I had 2 others and they went in a matter of 6 years. It is important to buy quality appliances.
Published: May 15, 2020
Barbara of Clayton, NJ
Source: consumeraffairs.com

This product works as advertised. It keeps the frozen and refrigerated food
This product works as advertised. It keeps the frozen and refrigerated food at the correct temperature. It is dependable and has required no repair work. This is a good product that I believe will have a long life. This refrigerator will hold a lot of frozen and refrigerated food. It is an ideal size for an individual or a small family. As a single person the size is ideal for me. The refrigerator looks nice to have in an apartment or small home. Having the freezer on top and the refrigerator on the bottom looks nice. Other people have told me that they prefer this design as much as I do. I believe that this is a high-quality product that sells at a reasonable price. The many years that I have owned this and similar Coldspot refrigerators proves to me that this product is an excellent value.
Published: August 19, 2016
John of Ocala, FL
Source: consumeraffairs.com

I trust this brand for my family and I believe that everyone else should as
I trust this brand for my family and I believe that everyone else should as well. Very good customer service when needed, which is not often. My fridge is very, very reliable and I would recommend to anyone. My fridge does fit everything that I need to fit in there. The freezer portion is a little small which is my only complaint but the rest is absolutely perfect. The appearance is very modern and aesthetically pleasing. Ive gotten so many compliments and it fits into my kitchen like a glove. It looks as if it was made for my kitchen when in reality I didnt get this fridge until many years after our house was built. The value is nicely priced. I get what I paid for and I believe that an expensive fridge just reiterates the reliability and sturdiness of the machine itself.
Published: April 11, 2017
Mark of Spring, TX
Source: consumeraffairs.com

It is easy to adjust and maintain the temperature. There is more than adequ
It is easy to adjust and maintain the temperature. There is more than adequate spacing for foods. Fits my kitchen well. The shelves hold tall as well at deep items. The drawers are big enough to hold vegetables. I like the clean lines this model has. It is easy to clean and it complements the appliances I have in the kitchen. It does not dominate the area and is the good width and height for the area. I expect this refrigerator to last many years and I checked online for other similar models and prices. This model seems to give me the most for my money.
Published: July 14, 2016
Scott of Paradise, CA
Source: consumeraffairs.com

My other washer broke. Checked reviews and found this. So glad I did. Real
My other washer broke. Checked reviews and found this. So glad I did. Real quiet and has great settings. The review was right. I dont mind laundry day now. It has enough space for a good size load. The towels I still keep in a separate load habit but its big enough to include some with others. Would be nice if they came in different colors but controls dont stand out and it fit easily in the door. A nice blue would be nice. Good value. I shopped around to about 3 different stores. Asking about price matching does help if its not in stock where the price is lowest.
Published: November 4, 2016
Tracy of Baltimore, MD
Source: consumeraffairs.com

Both the washer and the dryer were priced reasonably well. Neither the wash
Both the washer and the dryer were priced reasonably well. Neither the washer or the dryer ever broke down, i.e. no service calls. Machines were not overly loud. Both the washer and the dryer worked well for over fifteen years. When I married my second husband, he had newer appliances, so we decided to keep his and sell our Kenmore appliances. The next time we need to buy a washer and a dryer, Kenmore will be in our top ten list of manufacturers. Well probably consider Kenmore, Maytag, and Samsung.
Published: November 2, 2015
Amy of Madison, AL
Source: consumeraffairs.com

It just works really good. Im happy with it. It keeps things very cold and
It just works really good. Im happy with it. It keeps things very cold and has a lot of room. I have no problems with it. I enjoy using it and looking at it. Ive always had a small refrigerator so when I purchased a new one, space was a big issue for me. I am happy to say that I made the right choice. The fridge looks really nice in my kitchen. It makes the kitchen appear beautiful! I like just looking at it everyday. I got a good deal when I purchased this fridge. The value of it is great. Im glad I got it now. I wouldnt have another.
Published: November 2, 2016
Karen of Glen Mills, PA
Source: consumeraffairs.com

I liked the way it looked and style the feature, the way it got the dishes
I liked the way it looked and style the feature, the way it got the dishes clean. Easy to clean, easy to use, very durable structure. I would recommend the product to family, friends, co-workers. It cleans the dishes, silverware, glasses, bowls. In all it get the job done without any worries. The racks in the dishwasher are very strong. The dishwasher looks shiny and easy to maintain. It is has a strong appearance and eye catching. Something that the customer is wanting and looking for in a appliances. If you want a product that is reliable and affordable, with the durable to do what you want it to do, this is the dishwasher for you and your needs in the kitchen.
Published: June 15, 2016
Rick of Idaho Falls, ID
Source: consumeraffairs.com

We purchased this refrigerator 6 1/2 years ago at a cost of almost $3,000.0
We purchased this refrigerator 6 1/2 years ago at a cost of almost $3,000.00. It stopped cooling a few days ago-the Sears technician said the compressor and another part were shot. The compressor would have been repaired under the 10 year warranty, the other part would have cost almost $700.00, and we would have had to wait three weeks for the part. Just want out and purchased a new refrigerator, and you can bet it was not a Kenmore.
Published: November 4, 2019
Richard of San Luis Obispo, CA
Source: consumeraffairs.com

Kenmore HE Washer Warranty Repair Disaster. Now entering the 4th month of t
Kenmore HE Washer Warranty Repair Disaster. Now entering the 4th month of this total **! 4 separate technician visits and the inability of the company to send proper parts (if they even exist) have made me no longer sorry to see Sears go the way of the dinosaur. The overseas call center has proven to be more frustration than help and all I can say is if this is the way of the future, we are all hosed. I currently have 3 tubs and other parts taking up space in my basement and garage and am no closer to a repair than when I called in April. I want this piece of crap out of my house along with the incorrect pile of parts they sent. No more SEARS for me.
Published: August 8, 2018
David of Amery, WI
Source: consumeraffairs.com

I love love love my Kenmore washing machine and dryer. I got a great deal f
I love love love my Kenmore washing machine and dryer. I got a great deal for the set and could not have got a better deal. They work so well and are also quiet and quick. I never have to question their reliability. I always know when I go to wash and dry my family’s clothes that my washer and dryer are going to work. They fit well in their space too and I am happy with how they look in my home. These are beautiful and stylish machines anyone would be proud to have in their home. Would definitely recommend.
Published: March 28, 2017
Zoey of Henderson, NC
Source: consumeraffairs.com

This is a great refrigerator. It kept our food perfectly cool and we had ab
This is a great refrigerator. It kept our food perfectly cool and we had absolutely no issues while owning it. I would definitely recommend this refrigerator to anyone that was looking for a new refrigerator. This refrigerator was a perfect size for us and we could fit in all of our needed items and still have extra room left over. It was not too big or too small and we really enjoyed it. This refrigerators appearance was tall and white, like most regular refrigerators. This refrigerator was a really good value for the size, space, and functionality. It was not too expensive and it was not too cheap and the quality reflected the price fairly well.
Published: March 14, 2016
John of Tiffin, OH
Source: consumeraffairs.com

Kenmore does NOT participate to monitor feedback on ConsumerAffairs and res
Kenmore does NOT participate to monitor feedback on ConsumerAffairs and resolve your issues. Sears should monitor feedback on ConsumerAffairs. My 2 year old top washer sounds like a jet engine on spin cycle and is tearing small holes in my t-shirts. Now it stopped pumping water out of the drain cycle. I am done with Sears and their crappy quality. I was brought up on Sears. No wonder they are fighting for survival. Selling junk to cut corners for profit will eventually catch up with them.
Published: August 19, 2014
rodney of Independence, MO
Source: consumeraffairs.com

My dishwasher is an added addition to my home. It really cleans all plates,
My dishwasher is an added addition to my home. It really cleans all plates, bowls, glasses, and even my pots. All you need is hot water and great dishwashing liquid and the machine does. I love mine. I do not know what we would do without it. It fits right in the kitchen. It is so small company sometimes do not even notice. It fit between my cabinets. It hardly takes up any space. But the space it does take, it is so worth it. My dishwasher is small and sleek. The basic beige color is the best. It goes with any kitchen decor. My kitchen has a modern feel and the dishwasher add to it. It blends it as well with contemporary, my friend across the street has one exactly like mine, but her kitchen is contemporary and she loves it. I purchased my Kenmore dishwasher at Sears, I had an idea what dishwasher cost. The salesperson gave a good coupon and it was such a good buy. It was really reasonable and so worth it.
Published: November 16, 2016
Daphne of Adel, GA
Source: consumeraffairs.com

I really liked its price and its finishes that looked good material and hig
I really liked its price and its finishes that looked good material and high quality. It was a bargain and a good value for my money that I could invest. It is a very reliable refrigerator, small but does its functions well that are to cool and freeze my products. To be a mid-range brand it worked well for me. The fact that its doors are small is what displeases me about the model. I would have liked some doors more in line with my needs that would occupy more space for the products.
Published: March 1, 2018
Robert of Washington, DC
Source: consumeraffairs.com

We have had this side by side refrigerator 4 years. In that time we have ha
We have had this side by side refrigerator 4 years. In that time we have had a service person out twice because the ice maker wasnt working. Now we had them out again because the freezer wasnt keeping the foods frozen. This time the compressor is faulty. Apparently the extended warranty only lasted 3 years so it is going to cost from $700-$1000 to repair. I find it unacceptable that a refrigerator would only last 4 years. Last time I buy anything Kenmore. We bought this through Sears and they were of no help either.
Published: March 13, 2017
Angela of New Kent, VA
Source: consumeraffairs.com

We looked at different stores and different brands, but Sears had the Kenmo
We looked at different stores and different brands, but Sears had the Kenmore dishwasher on sale. I liked that it had a cutting board top, but I had to rub oil on it a lot to keep it looking good. I liked that it was movable and I could load it in the dining room and move it to the kitchen to run. I also liked that it opened from the top, it held a lot of dishes, not very noisy when running, and was easy to load dishes into it. I also had other Kenmore brand appliances and knew that they were a good dependable brand. But I disliked that when you hooked it to the faucet that you could not use the sink while it ran. It also would have been good to have the hose longer, and have the hook up to the faucet have it so you could still use the faucet. I also had to have the dishwasher tight up to the counter and I would have liked to have a longer electrical cord that plugged into the wall.
Published: February 22, 2018
Shirley of Cuba City, WI
Source: consumeraffairs.com

Lasted a long time before I purchased a new refrigerator. No problems with
Lasted a long time before I purchased a new refrigerator. No problems with it until it was worn out. Reliable and freezer kept food well. It fit my needs at the time. With a family and grandkids, I needed something larger and I moved up to stainless steel. The freezer was a bit small, but it was appropriate for the fridge size. It was basic white refrigerator. Nothing exceptional, but it served the purpose for what I needed. It was easy to clean and maintain with mild soap and water. It was a good refrigerator for the price. It was comparable if not a bit better in the price range with similar models. Its a good choice if youre not ready for a more expensive stainless steel model.
Published: June 13, 2016
Denise of Dallas, TX
Source: consumeraffairs.com

It was at least 25 years ago and it was an excellent product. Anything that
It was at least 25 years ago and it was an excellent product. Anything that Sears puts their label or brand on has to meet super standards and this refrigerator lasted for 20 plus years.
Published: December 1, 2015
Chris of Belmont, CA
Source: consumeraffairs.com

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