Broke soon after warranty expired then started to leak. Just ended up replacing the unit with an LG. I will not buy Kenmore ever again. The washer started out working very well. Unfortunately the machine did not last as long as I hoped it would. The dryer has worked fine. The design and aesthetics of these machines is very pleasing and attractive. I have been very happy with the way these machines look. Since I just had to buy a new washer three years before I was planning I dont feel as if the value of the washer is that great considering.

I bought my Kenmore Elite Slide in then end of March 2010. It was beautiful. I had it about 2 or 3 weeks and made a lasagna. The rack fell down. It made a mess. I wiped it up as best I could and waited a couple of weeks to run the clean cycle. Our oldest was graduating and I wanted to show off my new kitchen with a clean oven. The clean cycle worked fine but afterwards it would not heat. It took the repairman over six weeks to come out and then another three months to put in a new part. This happened two more times since then. The last time I told the repairman I was going to run a clean cycle as soon as he left, I did and afterward it worked. Yeah! We replaced two of the racks also. My turkey fell out at Thanksgiving, my primerib at Christmas. I cleaned the oven again Dec 27,2011 and the repairman is supposed to come today. I paid over $2300 for this oven. I thought I was purchasing a top of the line product. I feel I should be able to clean it everyday if I want and I shouldnt have to worry about myself or my family being severely burned and maimed making a meal.

I purchased a new Kenmore Elite Oasis washer and dryer and it has been the worst purchase of my life. The washer always displays LF and I have to re-position the clothes. The bleach stays full in the dispenser. The dryer is defective and always says the lint is full when it is NOT. My check did not bounce, but their product did! I want a refund!!! I will NEVER EVER purchase another Kenmore. They suck!

We purchased a Kenmore elite water heater from Sears 3 years ago. Everything was until it stopped working. It turned out that the Sears installer had installed it with a small leak in the supply line connection, which dripped into the heater and rusted out the tank. Kenmore charged us $75 to send someone out. He said talk to the store; they said call the national service line. They transferred us to another service line. They sent us to the Water Heater Hotline. They told us there was nothing they would do. We just bought a new GE water heater from Home Depot. I understand now why Sears is going to go bankrupt.

We had it many years ago and it was a good refrigerator. We had it for many years. We were very pleased with the refrigerator. I know that they dont make them like they used to. Our refrigerator was just the right size for us. It had enough room in it that we were able to keep everything in it that we needed to. The freezer was also big enough that it worked well for us. The appearance of our refrigerator was very nice. It looked very nice and fit very well in our kitchen. When the front of it would get hand prints on, it was very easy to clean and take care of. Our Kenmore refrigerator was a very good refrigerator. We never had a problem with it and it was pretty maintenance free. For the price that we paid for it, it was definitely a great value.

Has worked very well for the 5 years Ive owned it. Very durable. Ive never had to replace any parts. I have not adjusted the temperature settings. I havent needed to. Overall works great. It can hold a good amount of food. The drawers really come in handy. I can fit a full grocery trips worth. The shelves are nice and sturdy. I love it. Easy to clean. Can wipe down with a rag. Very clean look. I like that there is a cover for the vent. Matches everything in my kitchen perfectly. Does not stain. Very affordable trusted brand. There are several options for repair needs. You definitely get your moneys worth. This brand is available just about everywhere. I got mine at Sears. I love it.

It runs great, smoothly and quietly. The exterior is easy to clean and manage (it doesnt show fingerprints or spots as much as other stainless steel products) and the interior is durable and functional. I love this refrigerators size. It fits all of our frozen and fresh items perfectly. The shelves are easy adjustable and the baskets make for easy access. The exterior is a great color and easy to keep spotless. It easy to keep fingerprints at bay and to keep looking fresh and new. Kenmore is a great name for appliances and this refrigerator keeps up to that name and promise. For the price this is an outstanding fridge.

Great dishwasher for everyday use. It gets the job done all the time. Never any problems with it. Does all I can ask for the price I paid for it. Good size. The size I need for it to fit all my dishes and plus more if I ever needed. I would say its the size I would recommend. Maybe other sizes I would buy as well. Has great appearance, looks great in my kitchen, would recommend in any color. Easy to clean and looks great. A brand I would buy again. Looks great all the time. Has great value for the price and gets the job done, better than others for the same price. I would buy this one for the value. Check see if its the one for you.

The washer is easy to work, gets clothes clean, is reliable and has lasted a long time. It was a great price and has given no problems. It works every time. Never gives any problems of any kind. It is very plain to look at but it gets the job done. It offers all the cycles I want or need. Well its value is that it was inexpensive enough so I could buy it. I have a washer at my home so I dont have to go anywhere to get the wash done...which is a hassle. It works great and gets the job done.

Purchased a Kenmore Fridge from Sears which is manufactured by Electrolux. Purchased it in June 2016. Have had the repairman out four times for the same issue of not staying cold. They do not want to replace the fridge. They want to send repair person out a fifth time. It will be over a month without a fridge. This is not acceptable.

This dryer works well, easy to use controller settings. Even my mother can use it. Love this dryer! After buying several high-end dryers that never last or dont work well. We decided to quit spending a ton of money on dryers! This by far has been our best dryer by a long shot! Works fantastic. Dries fast and get hit! Definitely would purchase again! It is a dryer, it is placed in the basement. I dont care about the appearance at all. It is cheap model and it was on sale when we bought it.

Kenmore Elite has a proven record for quality and is guaranteed for an extended length of time against defects and manufacturers mistakes. It has lots of different cycles for specific dishes and silverware to offer the cleanest dishes that look hand washed and dried. They come out totally clean and sparkling every time. There is nothing I dislike about the dishwasher except having to clean the inside of the dishwasher when the dirty dishes leave a residue on the inside. It has an automatic dishwashing cleaner.

We bought our Kenmore refrigerator about 10 years ago and it has been very dependable. It has always provided the service that we hoped it would so I would definitely recommend it to other members of my family and friends.

I have both a washer and dryer made by Kenmore. They were a housewarming gift from my aunt and uncle back in 2003 when we moved into our house, and they are still going strong with no issues ever. I use our washer and dryer a lot, and they have never given me even a minute of trouble. I like it that Kenmore produces products that are built to last. I will continue to purchase Kenmore products in future and I will recommended them to everyone I know. I also like it that my Kenmore washer and dryer are very low maintenance. The only maintenance I ever really do are I clean out the dryer filter regularly and I run the occasional vinegar rinse through the washer to keep it fresh. Other than that, there hasnt been the need for any more maintenance!!! Thank you Kenmore!

This dishwasher had never ever failed to clean even the cruddiest dishes I would feed it, very impressive performer. I wouldnt hesitate to buy this machine again based on its awesome performance capabilities. My family always creates a ton of dirty dishes everyday and this machine was more than enough to always accommodate all the dishes from the day and then some. This dishwasher was and still is one of the best looking that has ever been offered. I think this dishwasher provides the most value ever provided by a dishwasher.

Clean well, works well - washes fast. Laundry comes out smelling good - great machine, last forever - cant overload it. Thats my favorite part about it. My husband broke our other washer that way thats why we got yours. Like the design, like the shape, like how easy it is to get to the buttons and how easy it is to put the soap in - very easy to use washer, nice washer. Did pay that much a very good deal, great value, got a lot of use for the price. I couldnt have ask for a better price. We do probably 3 loads a day in that machine.

I cant get my clothes clean using the washer. Lint is left in large splotches on dark clothes or in a light layer all over everything. Customer service is non-existent. Everyone says the same thing, the machine is designed to operate like this and the techs have no background to adjust the electronics (could be water level sensor, could be software - the mechanic they send cant do any of it). I think its actually dangerous to have this amount of lint in my house. It stays on my towels, linens, and dont talk about the mattress pad!

I love my Kenmore washer and dryer set. It is the very best brand that I have ever used. I would recommend it to everyone. My old washer and dryer took a lot of electricity and when I got my new ones, my electric bill went down 40 dollars a month!

Use it very easy and comfortable. I like it very much and I recommend this company. The dryer is also use very easy and comfortable. I like this brand and I love this brand and I am recommend this brand. This is very new and different. It is very unique, valuable.

I had both washer and dryer and they both worked great until I moved to a place where I could not have a washer or dryer. I would be highly grateful if I could have both my washer and dryer back. I could always rely on both my washer and/or dryer. They never failed me. Both always performed to an excellent level. I never had to wonder if I was going to have either my washer or dryer to work when I needed them to work. I would highly recommend a washer and dryer. I never had any trouble with either my washer or dryer. If I had the opportunity, I would highly recommend either my washer or dryer. Although my washer and dryer were pricey, they were well worth the money I had to pay for them. If I had the opportunity, I would be glad to recommend either my washer or dryer at any time.

It did an OK job, one of the cheaper models they have. My next buy would be a better dryer, more cycles to use. I would recommend this dryer for someone who doesnt dry big loads. It is a very reliable dryer. Mine lasted for 12 years. I now do less laundry than I did back then. I have lighter loads that require less drying time. There was nothing outstanding about the design. It was white to match my washing machine. For the money it worked really well. There are better dryers and there are worse dryers. Depends on the use of the dryer for what money you want to spend.

I purchased a Kenmore Top loading HE washer and dryer 6 months ago for our new home. I always hear that they last forever and yesterday, the washer just stopped spinning and draining. Now, I have a washer half full of bleach water and a bag of very wet clothes that I had to hand wring out. Now until the repair service arrives 10 days later, I have to go out to wash my clothes. We are very unhappy about this washer and like some others, I am also having problems with things being ruined in the washer or not coming out clean.

Even clothes that had stains or very dirty came out clean. No need for second wash. Didnt even have to use the option of extra rinse or heavy dirty. Never had to level it like my top load washer. Never had any issues with it and its energy efficient and keeps my electric bill from skyrocketing. Its quiet you cannot even tell its running. Its compact enough but big enough to fit a big blanket or comforter usually had to take them to the laundromat. It wipes clean easily as well. It was more than I wanted to pay but in the long run its cheaper because it cost my electric lower and my water to run lower. I would recommend it to people.

We have had this dryer somewhere around a year or so and I have never had a problem with it. This dryer works great, it is easy to clean and it runs like a charm. It is a great dryer for the price and it does the job well. It is white or maybe an egg shell type color with blue or grayish knobs things. We like it a lot and it looks clean. Most people need a little help with basics these days and this dryer helps foot that bill. I would let a friend know about it sure.

Its been less than a year that we got our refrigerator and it is already not working. We have had many technicians come and look at it and I mean look. They dont touch it and all they say is, We will be back in three weeks!! HELLO I NEED A WORKING Fridge not just a thing that warms up my food. Ive spent over 300 on groceries and all have gone to the trash because of the fridge not working. I have a big family and I cant even buy food for the week. This is beyond ridiculous. KENMORE please dont be selling bad refrigerators or at least help me with the one I have.

I would recommend it simply because it is a Kenmore and thats the only brand I will ever own because I have never had a problem with any Kenmore appliances that I have purchased over the years. This is a very reliable washer because it gets the job done in half the time and is very easy to use and operate. My washer has a full load of clothes done in fifteen minutes. Overall I would recommend this product to anyone. The appearance of this washer is simple and the exterior surface is easy to clean with a sponge and cleaning spray. I always wipe my washer down after every use so it doesnt have a huge build up of dust since its in the basement. Very good value for the price. I only paid $200 for mine and it works just as good as the newer and overpriced high efficiency appliances which almost always break down at some point. In my honest opinion, older styles get the job done quicker than high efficiency pieces of crap.

Weve never had a problem with this refrigerator. Keeps temperature very well and temperature is consistent throughout the main compartment. Energy efficient. Works well for our family of four. Easy to manage bulkier items like pizza boxes, milk jugs, soda bottles, etc. Freezer compartment is generous but poorly organized. Like the stainless finish, but does collect streaks and spots from a house with children. Somewhat boring profile, nothing of note just blends in to overall kitchen. Did some comparison shopping and we got a great deal by waiting for special offer. Because of efficiency I am confident the cost of ownership is also low.

Its easy to use. Its easy to clean. It gets your clothes very dry. Love the settings options. I definitely recommend this product. Its also spacious. The whole family loves to use it. Kids are finally doing laundry. Its very durable with very easy to replace parts if ever necessary. I would say this product is very reliable. It was always there when I needed it. It actually has the same style as a lot of in home dryers. Its nothing too over the top just enough to get the job done. I wouldnt say this particular product is for show. Its to do exactly when it says. Perceived value was as suspected. Nothing more nothing less. You get exactly what you pay for. No complaints. If I thought I didnt like the value I would have returned the product. Its worth the purchase.

I absolutely love the see thru top.In all my years I have not owned a washer that works so good ever. Im so glad I bought it. Best ever. Ive owned it now for almost 2 years and it runs like it did the first time I used it. I have 2 grown daughters that bring their laundry over (1 has a 4-year-old and her boyfriend. The other is her and her husband) to use it and both were tickled with it. I LOVE the see-through lid! Its the first thing that drew me in to consider it. When I saw it was a Kenmore, I was sold. Ive owned several Kenmore in the past and they have always outlasted other brands. I bought mine from Lowes and it was on a good sale. The price was a little high for me but the sale helped a lot. I also bought the matching dryer. The set was on sale.

My washer has been running well for 5 plus years. I washed several loads of laundry and it always got my clothes clean. I try to stick with medium sized loads. I can get four pairs of jeans and several shirts in mine. Also, I like the simplicity of it, theres nothing too confusing. You have a simple knob and controls. White is the traditional color. I am very happy with my washer. It definitely is worth what I paid for it. It gets the job done. I would recommend this type of washer to anyone.

I have had my refrigerator for almost 20 years. The only problem I have encountered, after 15 years we had to replace the ice maker. It is in perfect working order but in the future I will purchase another Kenmore.

The washer has a problem with balance and a load often needs to be distributed manually during the cycle; the dryer is not very effective when multiple towels are included in the load. The performance is pretty consistent from load to load = the need for rebalancing of the wash happens routinely, and having wet towels at the end of a drying cycle recurs pretty often. The washer and dryer were not bought at the same time, so one is white and one is beige; other than that, they fit my laundry room well and are not too obtrusive. Considering I have had the washer and dryer for 10 and 8 years, respectively, they have been great values. But given the improved current technologies, if I were in the market today, they would not be considered good values based on their performance.

It works well and fast and washes all the dishes fast. It also comes at a cheap price for me, and it is very good value. It can fit basically all of my items. I myself use a lot of plates, bowls, and many utensils to cook and I can fit them all in one wash. It doesnt really look much because dishwashers werent really built to look too nice... Its silver and just ordinary.

We looked for awhile for a good and dependable washer and dryer and eventually found the Kenmore top loading washer and front loading dryer at a good price. We have used the washer and dryer for a number of years now and they have performed admirably and without issues.

I bought an $800 High Efficiency, 4.8 cf capacity washer (Paid $569.00 on sale and it some of the worst money spent) to wash the blankets I make. The machine rolls them into mushrooms and dumps any dirt, hair, etc. on top in a ring. Uses so little water that even on deep fill the clothes are NEVER covered with water. Socks come out looking like they were just worn. I have to spray all socks or they dont get even partly clean. Wont get sweat out unless you use an additive and if you use more than 1/8th cup of detergent, the machine will run for hours. The only way to get water to cover the clothes is to add it. I have to pour three gallons of water in if I want clean clothes. Sears repairman said many of his customers keep a bucket by the machine to add water. There is no deep fill for permanent press or half the other cycles so permanent press is never really clean. DONT ever use bleach as it stays in the washer and ruins the following loads. You cant re-spin if it doesnt get the clothes dry enough, without using a rinse cycle.Quite an experience if it goes out of balance. Getting it to stop spinning means stopping the machine, waiting for the door to unlock and dodging the machine as it takes time to respond. By the way, unless you buy a service contract, if Sears decides its working properly, you have to pay per the Department head at the Sears I bought the machine from. Avoid at all costs. Keep the old one running until you cant buy parts.

Quality product that performed well. No issues that I can complain about. I washed many clothes and then dried many clothes. I then wore them and looked amazing. People would stop me on the street and beg to hear the secret of my look. I would whisper Kenmore then run away.

My husband and I bought a Kenmore Elite refrigerator in October 2011. At the same time we also bought a stove, microwave, and dishwasher all Kenmore appliances. In December of that year our refrigerator started giving us an ER 1F error. We called and they sent a repairman out to look at it. They told us it was the ice maker blower motor. They replaced it and it was working fine. About 4 months later the same error occurred. They came back out and replaced the ice maker blower motor and the circuit board control that was suppose to fix the problem. It went out again and we tried to get them to replace the refrigerator but they wouldnt. Our warranty ran out in October of 2012. I had to pay $280.00 to have the same blower motor replaced about a month ago. Everyone of the repair men have told me that we are not the only ones with this problem. Why dont the company do something to fix it? The same motor has been replaced 4 times on my refrigerator. That should tell them that there is a problem.

It seemed cramped even though it had the same amount of space as my fridge I currently own. Other than that it met my needs as far as fridges go. It was a basic model and I owned that fridge a couple of years ago.

Purchased Kenmore Oasis washer 5 years ago. 2 years later computer board had to be changed. Problems again since January 2013. Recently broke down August 2013. Technician has appeared 3 times already and will come again tomorrow. What is wrong with Sears washers and where does Satisfaction Guaranteed or Your Money Back come into place?

Id really recommend this refrigerator because it makes the food and drinks so cool (cold) and so good to drink and the food makes it so it doesnt get soggy and all that. It can fit all my items I got from the grocery store and it can fit all the things I look at and I put it in and it fits well as a gazelle in a farm. OMG, this is the best refrigerator ever! It is the biggest refrigerator ever. I love this refrigerator! The value is $2250 so for that price is good for a refrigerator. :D I love this refrigerator so much!

Kept produce cold, freezer had constant temperature, good air circulation with very little frost. Both freezer and fridge are easy to clean and have good insulation. A bit larger than what Im used to but it can fit anything you need. I never ran out of space and it kept everything a constant temperature whether it was empty or full. Surfaces are easy to clean, handles are comfortable to use. Typical pricing when compared to other fridges, slightly more expensive but it is also a well known brand so I can deal with that. Good warranty available.

I have always used Kenmore washers and dryers as they come with great warranties and are a great product you can trust. I have had both gas and electric dryers. I had trouble going to public laundry facilities as the washers and dryers were never any good and sometimes had to rewash as they were not even clean, you will never have this problem with a Kenmore. You can choose from top loading or front loading and very stylish washers and dryers (even stainless steel), all sizes and capacities for all of your needs, you just cannot go wrong when you choose Kenmore. This is my choice of reliable washers and dryers and they are made by a trusted company which believes in their products and stands behind them which is something not everyone does nowadays.

Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this refrigerator in early November 2013, and we took delivery in December. First, water and ice formed on top of freezer drawers. Sears said its because I wasnt opening freezer enough, but it was water leaking from dispenser. Repairman said motor was frozen and that wasnt covered in warranty. Jan 2015, same thing with fridge. Water leaking down front on floor and freezer drawers. Paid $2400 for what? Now another repair call, and limited relief from lawsuit! Sears sucks! I bought my last appliance from them.

The performance was above and beyond expectation. It always works perfect without a hitch, very quiet also. I love it so much. It is super, super, super reliable. I have never had any problems out of it. I would recommended it to everyone I know. Because it is that amazing. It looks great. It sounds great. There are no problems with this very washer at all. It doesnt consume space and it is not tacky at all. And cost effective. It is by far the best for the price. Especially seeing how it looks small but it really spacious on the inside. You can fit so much clothes in it so the value is worth it.

We paid 150 dollars less than a comparable model from another manufacturer. With this the shelves were slightly less sturdy, especially the plastic ones but they are holding up fine. We have the black color. It arrived undamaged. It has retired for kids and it has resisted scratches. It also fit our kitchen nicely. The freezer portion is a bit cramped but he fridge has plenty of room, we especially love the crisper drawers. Also, the door easily holds two gallons of milk on one shelf. It works great. The only problem we have had is that it sometimes make a little ice. It otherwise has had no problems. It also is easy for the kids to operate.

Yes this is the best one out there in the market. I recommend this to everyone who is looking for a nice dish washing machine. I recommend 10/10. Best size, too better than other machine. This is a great size and fits perfectly, you wont be disappointed. The appearance is a amazing. It looks really good and I like the way it looks in the kitchen, very professional looking, great buy. The value of this dishwasher is really great value, bang for your buck and works amazing. This should sell for more based on the quality. Its really amazing.

Kenmore seemed like a reputable and well-known brand to purchase. I chose it for its storage capacity and how easy it is to customize. Its reliable and definitely feels like it will last a long time. I like how easy it is to clean because of how easy the parts are to remove. The bright lighting is very useful, and there is plenty of space inside. But I do wish this refrigerator had a more appealing look instead of its traditional, dated look. I also dont like how easy it is to unknowingly bump the controls and accidentally change the temperature.

On opening the Kenmore convection wall oven door, the handle was loose and when I pulled on it, the entire glass door shattered, cutting my hand, ruining food on the counter, spraying glass as far as 12 from the oven. Using a whisk broom, regular broom and the vacuum, we were able to get most of the glass up and then we washed all of the kitchen rugs. If a small child or one of our pets had been next to me, some serious harm may have resulted. I have read about other customers having this problem and that replacing the door is not a safe option - it can happen again. Its a serious design flaw.I have spent at least an hour or two so far on the phone with Sears and Kenmore, last night immediately after the explosion and then again this morning. They are willing to send a repair tech to assess the problem at a cost to me of $99 because I have no extended warranty. NOT FAIR! This is their problem and they should offer ways to replace the oven with a better design or recompense me so that I can get a safe oven.

It uses less water. Has a quiet usage. Its not load. Had never knocked. My clothes get clean with less water and less soap. Its not broken down with excessive usages. Ive only used Kenmore appliances. They rarely break down with excessive usage. Every time Ive needed a Kenmore appliance its always been in good working condition. They are always stylish appliances. Modern and up to date looking. Keeps my laundry room looking modern and up to date. I like the buttons much more than I like knobs. You get what you pay for. Reliability and durability. These machines last for years. Washing machines are major appliances and sometimes its not affordable to just go out and buy one.

My Kenmore electric range (Model #790-9421340D; VF 83045790) is about 5 years old. In December 2011, the range shut down completely due to a faulty control board for the variable temperature burner. I had the board replaced. A couple of days ago, I went to turn on this same variable temp burner and literally saw an electric current arc in front of my eyes! The surge caused my main circuit breaker to home to shut down cutting off all electricity. Thank God I was not hurt, but I shudder to think what might have happened. Obviously, I will be replacing this range, but not with a Sears product. We should expect that a major appliance should last more than a few years without needing repair. I will be shopping for a much more reliable product.

Its great. Easy to use. Clean my clothes very good and the dryer is also great. Dry fast and very Energy efficient. Great price. Save a lot of space in my laundry room. Very reliable. Its never once not work for me. I love it and it very dependable. Looks great in my house. Match my other Appliances. Nice white colors. Wouldnt trade it for nothing. I think its a great value because its not too expensive. It was in my budget. Im on a fixed income and was able to afford it.

I love this washer and would recommend anyone to buying it. I did my research on this brand as well as read all of the reviews on it. There were no complaints about anything. Its a great product with a very good warranty. It works very well and I havent had any issues with it at all. Its worth the money.

The performance is excellent because each and every time we use it, it does the job beautifully by cleaning the dishes, glassware, utensils, without any stains or food particles left on them. The size is quite wonderful for our home as it does not take up much space and fits very nicely into our kitchen. It is able to accommodate the family dishes, glassware, utensils, without any problem. It looks quite nice and blends in very well with our entire kitchen decor. It is a very rugged outer appearance that looks very nice and quaint while not being flimsy or inadequate in appearance. The value is fantastic. The price we paid was much less than we anticipated as we checked out other brands. For the service we receive, the inexpensive price goes above and beyond our expectations.

It washed the dishes well and it lasted pretty long.

Performed great for years. Was happy with it. I would recommend one. The fridge kept everything cold and freezer worked great also. I never had any issues with it. It had to be small enough to fit in my townhouse. It fit okay in my kitchen. The width wasnt so much the issue as height. Inside the fridge was still roomy enough. The appearance was okay. It was mainly in my price range out of all the refrigerators available. I felt it was a good value. The fridge did what I needed it to do. It is a reputable brand and store I bought it from.

Works great. It fits all your loads in at once! Its efficient and gets the job done with multiple loads, and its energy-efficient. It saves time and money especially with a busy schedule. Its white, front loader, and fits in my pantry space. Not too big. Cost about $900.

Sears (Whirlpool) washer model 110 261 132411 - I purchased this washer in Oct 2016. I went back to the store to complain about the noise when the washer is filling with warm water. The washer bangs the hot and cold pipes off and on over 20 times to get warm water??? The noise is ridiculous and is annoying not only to me but to my townhouse neighbor. I have checked the pipes and they are secure to the boards. I had a service person check things out and he said they could do nothing and it was my problem. I have never had such a problem with a washer. I have always liked Kenmore products but after this I will go to Samsung.

It looks great, regulates template properly, easy to clean. There is not a lot of frost build up so the freezer holds food great. I have had mine for 6 years and would recommend it to anyone. Easy to move if needed.

It was so smooth sounding, no wrinkles left in your laundry, leaves your clothes smelling clean and fresh, no noise when machine is running. Washer has different setting. Once the washer has started you cant stop it until the load is done. Spin cycle doesnt make a lot of noise, can dry large loads of clothes in one. A great machine to use and own. I use tell friends to buy this brand of dryer. I love this dryer. It is large, dependable, you can set the cycle, stop it when you want. Large white machine with the door in the front so that you can get to your laundry. It was a great value, a great price for the set. Would choose this brand over and over again. I think there should be other colors for the washers and dryers. I think people would like more options when it comes to colors.

They work good. My grandma had one for years and years. I remember her fridge and freezer that she had. They last forever and keep things cold and frozen and they are very sturdy too. I like the space they have in them and they can be packed full with enough room that you dont have to go to the store every few days to buy more food. The appearance is nice in white or black color and they are not cheap material that will break in a quick time. They last a long time. You get your moneys worth out of Kenmore products. They are worth the money that you spend on them when you buy them. My grandma had hers long after I left home to go south and still when I came home.

In 2007 I purchased and installed a Sears WaterMiser 12. After 7 years and 351 days it started to leak from the top. A call to Sears (please note it is NOT 24 hours service) for a warranty claim. I was told it would be $85 for the service call. The service would be between 8:30AM and 4PM. Night before service, an automated message was left claiming the service would be between 12noon and 4pm. Service called at 10:30AM. Service confirmed, yes it is leaking. He took many photos and ordered the part he thinks is faulty.Part (9003487) is covered under warranty. However, to replace the part another $85 service call is needed. The cost of the part is $40.04. Based on a search of this issue, the anode is the problem but it is the beginning of the end for the water heater as corrosion has set in and it will (according to others and the service rep) leak from other places on the top of the tank.

We trusted the Kenmore name but never again. We purchased our Kenmore Elite refrigerator in February of 2013. On April 28th of 2015, the refrigerator stopped working. Since then, we have had 8 different Sears repairmen at our home and as of May 29, 2015, the refrigerator still isnt working and the 9th repairman is scheduled for June 8, 2015. There have been several calls and chats with representatives that have all ended the same. The representatives refuse to connect you with a supervisor. We have been promised phone calls from someone that could resolve or escalate the issue and that hasnt happened either. They have ordered parts 3 different times and replaced various items and still the appliance doesnt work.We have called the Sears store manager in Cerritos, CA and he promised to take action and call us back...never heard from him again. So far, everyone we have spoken or chatted with at Sears seems to think it is acceptable that someone should spend 3 grand on a refrigerator, have it last barely two years and take over a month to try and repair...They dont care. We will never purchase anything else from Sears or anything with the Kenmore name again. If you are looking for an appliance, I would not consider Sears or anything with the Kenmore name.

I bought and installed a new Kenmore dishwasher from Sears (model # 665.13042k113 manufactured by Whirlpool) approximately 3 years ago. I infrequently use it, perhaps 4 times per month (less now). About a year ago plastic parts started falling off of the upper dish rack. Now, every time I use the upper dish rack, it falls off the track onto the lower rack. I am very disappointed in the product and will never buy a Kenmore or Whirlpool product again. I would expect that an expensive appliance would last longer than 2 years without falling apart. I like to support American industry, but if this is what we are turning out now, I will buy foreign products in the future.

I am now using a Kenmore refrigerator. It is a side by side model. I have had it for a few years and have not had any issues. I love how I can control the temperature with a slight tap and it works quickly. The only problem I have had is with the shelves inside the refrigerator. The shelves break and crack so easily. I hate that I had to replace them so soon. They should have lasted longer without cracking. Why should I have to replace them so soon. I expected them to last longer than a few years. I am displeased with the shelves.

It worked and washed really good, no spots or anything. Great service. The experience was to have my dishes spotless was amazing, never had anything this amazing. It was a good size, just some faults here and there but overall, really good and compact size for my home. Doesnt take a lot of space. Looked clean and really well-polished. The colors are simple and basic, fit my home perfectly. I also loved how easy it is to operate it, really good product. Leaning a little bit towards expensive, but overall good value for everything I get. Thank you for the really good price that your company put out there.

This dryer always returns clothes fully dry as long as you dont overfill it. Lighter settings are excellent for more delicate clothes and all of my elastic clothes have been fine on the lowest setting. I can usually fit everything I need in one load. Works well for single large items like comforters in a pinch (when I cant get to a laundromat). Easier if you dont do a load of all bulky items. It doesnt take up too much space in my garage and its appearance is fine. Plain white isnt my preference but this was on sale, and its decent-looking as far as basic dryers come. I got this item on sale so Id say the value is very good for the price I got it at. Dries my clothes fine. Doesnt ruin anything as long as you pick the right level before running it.

It stacks easy, everything has a lot of space. You can put extra if need the extra room. If you give an dinner party you need not to worry, maybe just 2 loads will clean everything. Large room for every dish, glass and even a few pans. It is easy to load. Everything will be clean. No need to prewash. Just rinse off and load. The great part is your plates will sparkle just like your glassware, pots and pan are clean. Sleek, up to date goes well with any decor style you have. It fits very well with new updated modern, it goes well with any color you have, glass, wood, marble, tiles. Or just painted walls. It fits well with everything you can think of. The way that this work horse work, its worth a lot more than the asking price. If you just look at the style, the amount you can load into it, the job it do, the beauty of it. And it use less water.

I like it, it runs nice and quiet, it has plenty of room. Every storage space is nice and big. I like the alarm on it when the door is open too long. The size of it is very nice. It has extra storage space for big items. It has a lot of freezer room. It is very nice. I like the extra space in it for milk and juice. The freezer space is nice. The appearance of it is really nice. It matches the rest of my appliances in my kitchen. It has the no figure touch front which is very nice having kids. It has a light on the front for the ice which can be set as a night light. The value of it is great. It is a very nice refrigerator. It is up to date with all the extras you will ever need in a fridge. It has a nice warranty from the manufacturer and also an extended warranty.

Immediately once I bought it I knew that it would be easy to use. After trying it for my first time I was hooked and it did the trick as it washed all of our clothes extremely easily. So far it seems extremely durable and works like a charm. The only downside is that you still have to remember when to get your clothes out. The appearance is what most people seem to want in a washer/dryer, a good aesthetically pleasing coat of white with some chrome around certain spots. Its definitely worth the price even if others say it isnt. I use it almost every day for all of my kids and my wifes clothes so you know it does the job for the price.

I bought a Kenmore Elite refrigerator in 2015. By 2018, it was no longer cooling properly. The product was still under warranty, so I called Sears to schedule a repair. The earliest they could send a technician out was 8 weeks. It was summer, and I have 3 little kids to feed, so after a week of living out of a spare mini fridge in my garage, I called several other repairmen. No one would touch it. They all said that Kenmore is really made by LG and they are known to have major issues. One tech said he doesnt work on LGs because its not worth my time - it will break again and I will have to be out here every few months. Sure enough, when Sears finally did get to fix it (replaced the compressor) it broke down the following year. A different tech boosted the Freon in the line and said these refrigerators are known to have leaks in the line. As I write this, my fridge is not working again and I am dreading my call to Sears - their customer service is terrible. My 5 year old refrigerator is worthless. Long story short: I used to trust Kenmore products. Never again. Do not buy!

I have owned my front loader for 18 years and it’s still running strong, I have never had an issue with it and will definitely buy this brand again. It is very user friendly and I can only imagine how the new models are.

I purchased the Kenmore Elite Washing Machine and compatible Dryer, in Sep of 2012. As of this date, Sep 9, 2015, I have been utterly disappointed with its performance as a washing machine, as it does not wash clothes, it get them wet, wrinkles them up, and spins them out. Clothes do not come clean. But, the great news is, today it completely EXPLODED! I mean that it blew up, the top, the whole top, not just the lid and the control panel, but the entire top blew off, the machine blew apart, blowing a holes in the drywall, denting the adjoining dryer, as you will see in my photos. Sears and Kenmore will do nothing about it, stating it is out of warranty. Well... I will not ever set foot in Sears again, and I will never buy another Kenmore product again. See attached photos for the damage. This machine blew itself three feet away from the wall, and as you can see, would have seriously hurt someone if they had been pulling clothes out of the dryer at the moment of destruction.

I have a Kenmore Refrigerator (model 253.6000), purchased 11 months ago by my husband for our garage. It has quit working twice, thawing all of the food in the freezer. There is no garage kit for this model and no information in the owners manual that informs the consumer that the unit will stop working in the summer and winter during extreme temperatures. I have been informed that it was manufactured by Frigidaire.

This dishwasher cleans really caked on dishes, pots, and pans without rinsing them first. It saves on water, but it has a sprayer nozzle that really does the job the first time! It has a bottom and a top rack that seem rather wider than my replaced one. Also, each rack is long enough for you to place dishes for up to 6 people. On the bottom there is ample space for pots and pans and a big silverware tray. I chose the stainless steel look because I love the shine of it when I clean the front. It fit perfectly in the space that we had our old dishwasher without any problems. Once I used it the first time I knew we had chose the best dishwasher, because it is very energy-efficient and does not use a whole lot of unnecessary water. The spray nozzle is the benefit of using less water because it is so powerful and it cleans everything spotless.

This product has a good performance. Quiet and sophisticated system. Make my dishwasher time unique experience in my house. Good performance is a goal and a reality in my house. Standard size make very easy move the appliance. The kitchen look very good and have space to all my dishes and never cause any damage. Good performance for this appliance. The modern appearance makes easy to recommend the dishwasher to other people. Good performance and appearance. I love the finished gloss of the dishwasher. Look beautiful. The appliance value is low. The appliance cost varying, but is low price when compared with other brands and appliance. I am very satisfy with the cost.

I attempted to retrieve a baked casserole from my Kenmore ceramic-top range/oven and when I bent to reach into the oven, the vented heat blew right at my eyes. I jumped back and almost fell. Eyes were reddened into next day; the left worse than right because I lowered myself with my left side closer to the oven. So far, I enjoy the stovetop and size of the range but the excessive heat at eye level seems like a flaw in the overall design and dangerous. Is there any recall or repair that should be done?

Water and ice dispenser works great and is energy efficient. I would definitely suggest this refrigerator to anybody. I have been very pleased with it since day one. I love this unit but I do wish that it was a little bit bigger. It has plenty of space but when you have kids more is better. All in all the size is very suitable for my needs. I love the look of this unit but I do have trouble keeping it clean and clearing fingerprints due to it being stainless steel. This can be a job when you have children though. The cost of this unit is extremely low when thinking about performance and functionality. I have had many refrigerator and I have always had issues with all of them except this one.

I purchased a Kenmore washing machine just about three years ago, series 700 high efficiency model one year ago I had to replace the pump. In the last month it started making loud noises when in the spin cycle that started to get louder. I made an appointment with a reliable repair center that I have successfully used in the past and are very knowledgeable. The mechanic that came and looked at it said the bearings are worn out and it would cost 600 dollars to replace them. That is almost what I paid for the machine.I contacted Kenmore and asked if they can offer me some kind of help considering its only three years old and I feel that it should have lasted longer than that, we are only two people in the house. They offered me a 75.00 voucher towards a new one. Im disappointed and feel that since I bought the machine thinking it was a well known name they would offer a little more than what amounts to a Sunday sale price. I recently purchased another machine and sorry to say that I would not buy another Kenmore product.

I have new HE top loader and I hate it! I always bought Kenmore and my last one lasted 25 years!! This does not wash good, I have to do loads twice to get clean, I cant adjust water level or add detergent while the water is running and when I washed my sheets they didnt even get all wet!!! Give me an agitator washer that I can control any day!

I had this washer for about 15 years. It stopped spinning the clothes dry. Instead of spending money for repair, I decided I would just buy another washer. Unbelievable that the washer lasted 15 years. (I use my appliances as directed in instruction manuals and I never allowed my husband to touch my appliances.)

Sometimes the water line will freeze where the ice comes out. Also sometimes it gets too cold and freeze cold and water but other than that its been really great and does what it needs to do. The size of the freezer is too small. Needs to be bigger than other size. Has great shelves and plenty of room for all the stuff I need to keep cold like water soda and foods. I have a black one and the appearance of it is fine. It goes well with everything that I have in my kitchen. I have all matching stuff in there because I am ocd. I am pretty happy with the perceived value of the refrigerator that I have in my house. I am on a budget so price was a big factor but also I have a nice size family so I needed one that was at least middle size.

I do repair work. I was called out to help because a family had issues and their plumber was busy. I replace, on average, one hot water tank a month. Warranty is not what they claim at the store. The tank was manufactured in July 2010 with a 6-year replacement warranty. But when you call, you need to pay to have their service person come out to verify the problem. The earliest appointment is June 6th. This is Tuesday (almost 1 week from Memorial Day). Towel test was done to verify no leaks around fittings including the elements. The tank is defective. I was transferred to 5 different people (90 minutes on phone until the rude, older person and I got disconnected). Their response: We know it is not right, but we could fit you in the Tuesday after Memorial Day. Everyone agrees they are sorry and they would not want to be without hot water, but should I make you the appointment for you or can I help with anything? Really **. So I want everyone, when they need a hot water tank, to run to Sears.

Had great experience with both washer dryer. Both lasted for over 12 years. Never had them serviced. They always washed my clothes clean. Never had problem with dryer. Until this day they are still in home doing what they do - wash and dry my clothes. Not only do they wash and dry my clothes also wash and dry my mother in laws and her family clothes.

Found refrigerator in store. Was delivered promptly and installed without issue. Great refrigerator. Had it for over 10 years before it had to be replaced. When I needed a new refrigerator I wanted another Kenmore but I had to have it immediately. Sears did not have any available in the finish and style I needed. As a result I had to purchase another brand.

There were no special drawers or shelves, and nothing could be customized. There was nothing digital on the fridge. It was small, and it was hard to fit enough food in there for a family of four, but we made it work. The fridge and freezer were both very cold, and in the 7 years we had it, we never had any repairs done. With a family of four, it was hard to find space in the fridge for everything. I used a lot of stacking Tupperware to make extra space. The door shelves were narrow, and would not hold 2 liters or a gallon of milk, but most of our condiments fit there fine. It was simple, white, no frills. I wish there had been a shelf in the freezer, and that the door handle was not textured so it didnt hold dirt so badly. For the price paid, I was very happy with this fridge. It was plain and basic, but functional, and served its purpose. It kept food cold.

This is the 3rd time I had sears out to fix stove. 1st glass blew out (scratched the whole inside 2nd circuit board/ and now again the circuit board. When you use self cleaning more than 3 times blows board. All in all I have been without the use of my stove about eight weeks. When you call for service and you give them error code. They come out (waiting a week or longer) without parts and you have to wait another 2 weeks for them to fix. Just wish they would credit me and let me buy another brand. This stove is only 1 year old. Very unhappy.

In 2016 I purchased a Kenmore Elite 14793 Dishwasher based on years of experience with Kenmore (I have purchased washer and dryers, and refrigerators from them) and never had a issue. 4 months ago, during a load of dishes started drying, I could suddenly smell smoke and plastic burning. Upon inspecting the dishwasher, I found a wheel had fallen off the lower rack and melted and was burning on the heating element. I cleaned the mess up the best I could and saw that the wheels were held onto the rack with a small plastic piece. I contacted Sears parts department and ordered the replacement wheels (one set of two on a plastic mount). The woman I talked to on the phone told me that she had just had another call for the same thing and had other calls on this as well. No good. They know there is a problem and wont correct it. The cost for the wheel assembly was more than $50 with shipping.When I went to remove the rack and replace the old wheel assembly, three more wheels fell off. The small plastic bushing that holds the wheels on were all shrunken and cracked. Obviously they were very cheap and not meant to be used in such a hot environment. Kenmore advised that since there has been no recall and its not under warranty that there is nothing they can do but sell me the parts to fix it. Why would I buy $200 in parts that will not last 3 years. This company no longer produces quality dishwashers and will not stand behind obvious defective parts.

No matter what settings or detergent or how much detergent I use this washer leaves my clothing with lint, white streaks, and stains. It will not even remove the white residue from my deodorant. I hate it. I have to wash loads 2 or 3 times and the loads take 1 hour and 43 minutes to complete. Such a waste of money.

On 21 August 2011, we returned home from after a weekend away and noticed that our Sears Kenmore refrigerator (Model: 71309) was not working at all. We have purchased this appliance in June of 2009 with a three year extended warranty. We assumed that since the manufacturer warranties the appliance for the first year, our protection would begin once that ended. Clearly, we were misinformed at the time of our purchase. The entire contents of the freezer/refrigerator were lost. We placed a call to 1-800-4MY-HOME and were informed that our protection agreement expired on 30 June 2011 (not quite two months prior). We were told at that time that a technician could not even come to look at the refrigerator until 09 September 2011. When asked if there was any way someone could come and, at least, look at it before then to determine what was wrong, we were told no. On 22 August 2011, I called 1-800-4MY-HOME again to try to discuss any possible options since we buy all of our appliances from Sears. Meanwhile, I had to have another company come out to look at the unit for $89.00 to, at least, find out what was wrong. They came on on 24 August 2011 and determined that the mother board fuse was blown and a whole new mother board must be installed.On 22 August 2011, I spoke with Ella after calling the 1-800 number. Ella was helpful. She informed me that we could purchase a one year extension for our appliance for $163.98. I asked if we could possibly have a courtesy extension to help move the service request along and perhaps avoid the $89.00 fee for someone else to come and look at the refrigerator, she advised no. Once we paid the one year extension of $163.98, we could schedule an emergency service call where someone would come out within five days. I asked why we were not notified that our warranty was going to expire, and was told that no notification was being sent out. Only as a courtesy, we were given the option of extending for the $163.98. I then asked if we could schedule the emergency service first and then my fiance would just call back to give our credit card information. She said no and that we must call back and pay the extension first before we could schedule. My fiance called back that same day and was given an extremely hard time. At first, they told him that the amount to pay was $251.00. He said that I had just called an hour or so ago and was told $163.98. He was told again that it was $251.00. He called me to ask who I spoke with and I advised him that it was Ella. Finally, after being transferred three times, the amount of $163.98 was found to be the amount to pay. Then, when tried to activate the Emergency Service call, they told him that no one could come out until 07 September. He said that there should be a note saying that we are requesting an emergency service because we had been without the refrigerator since 21 August 11. Reluctantly, a call was scheduled for 29 August 2011 between 1 - 4. We asked that a note be put on the account stating that this could not be cancelled. On 29 August 2011, after taking the afternoon off from work, we received a call at 3:30 saying that the technician had called out sick and they had to cancel the appointment. (Why wait until 3:30?) Then, we asked, Does it say that this appointment cannot be cancelled? The reply was, Yes, but there was no technician available to come. They could reschedule for 30 August 2011 between 1 - 4 again. We were not happy but we agreed. I also called to inquire about the food we lost and was told to give the list to the technician. He would have to call the food loss department and verify a few things.On 30 August 2011, at about 3:45, we received the call that the technician was running much too late to get there, asking if could they reschedule. My fiance had been home since 1:00 p.m. After he informed me of this, I called the escalated customer solutions phone number and was treated with no respect stating that we were given the option of cancelling. This was done if your customers had to go back to work or had other plans. I said that the technician wanted to cancel the appointment again. It was already too late to return to work and we had taken two half days already. This was unacceptable. I advised that I didnt care how late they were going to be. I would be there and I wanted a technician to arrive, prepared to fix my refrigerator. The lady on the phone reluctantly checked with scheduling and I was told that someone would be there that day. She could not give me a time, though.I left work and headed home. Half way home, my fiance called to say that the technician arrived at 4:20 and was there for 9 minutes. The technician determined that the mother board was blown, had to order a part, and no one could come back until 14 September to install it (This was Karl from the Blue team). Karl then proceeded to tell my fiance that if he was handy with a screwdriver (since the part was being mailed to our home), my fiance could open up the back of the refrigerator and install the part himself. Wouldnt this void my warranty that I just purchased? He then said that the part would arrive Thursday to our home. My fiance stated that he was not going to install it himself and when he said that he had the food list to give to the technician to call the food loss department, Karl said that he couldnt take that list. It wouldnt be covered anyway, and there was nothing he could do. We would have to wait until the unit was repaired to even attempt to call it in. My fiance was at a loss of words. Karl left after being there for a total of 9 minutes. My fiance called me as I was still on my way home so I attempted to call Sears again and tried to explain that I was extremely dissatisfied with the events that took place. I was told to hold and the line got disconnected. (It was 4:45 when I called). When I called back, I was told that the offices were closed until 8:00 a.m. the next morning. Needless to say, I was not very happy. When I arrived home, I was shocked to find in the mail a renew your warranty letter. The worst part? It said that I had until 03 October 2011 to renew. The cost? $130.00, which was $35.00 cheaper than what we had paid. I am finding all of this to be a huge game being played by Sears. The notice led me to believe that I was covered until 03 October, and to renew, all I had to do was reply and pay $130.00. But I had been disconnected earlier.At 8:00 a.m. on 31 August 2011, I was calling the escalated number once again. The person who answered, after asking for my phone number, did not even let me talk. She said, I see here that there is an emergency part ordered for you and it will be delivered tomorrow. I asked about the 14 September 2011 installation and why was I disconnected last night. She said, Hold on. No, we can have someone there Saturday. I dont know what 14 September you are talking about. I tried to explain what had happened but she said, I can read it all right here, no need. Is Saturday okay for you? Between 9 - 11? I said yes, but... She interrupted me and promptly said, Have a nice day, thank you for calling Sears, and hung up. I have never been so insulted by this entire process. At this point, if the technician does not arrive on Saturday, I would like my refrigerator replaced with a three year warranty.As a bright note, I called the food loss department myself on 1 September 2011. I spoke with Ashley, who was, I must say, amazing. I told her the whole story and asked if the department would be open on Saturday so the technician could call-in the food loss as I was instructed. She said, No, but I can see what a problem you have been having. She proceeded to process the food loss claim without any problems. She was absolutely amazing, nice and helpful. If my whole experience was like this, I would not have been so angry.On Friday, 02 September 2011, we received a call confirming our appointment for Saturday 03 September between 8 - 12. So, by 12:05, when no one had arrived, called or anything, I called the escalated number that I had been calling all week. They informed me that my account was locked and it had been referred to corporate with a case manager. They could not help me other than to pass my number along and have someone call me back within two hours. I expressed my extreme displeasure and the representative informed me that she understood and would have the corporate case manager call me.I decided to call the number that had confirmed our appointment just to ask why no one had appeared at our house. After holding for 17 minutes, the representative informed me that my appointment was cancelled. I said, What? Who cancelled it? You confirmed it yesterday. She said, Well that is an automated call. I said that I didnt care if it was automated or not. It was confirmed, and this is an emergency call that has been an emergency for a long time. I asked to speak to the person who decided to cancel this without letting us know and after holding for a considerable amount of time, my call was disconnected.I called the escalated number and after holding for 15 minutes, I was informed again that my account was locked and referred to corporate. The representative assured me that she would take my number to her manager (who would get in touch with the case manager) and someone would call me back shortly. I had been at home waiting since 8:00 a.m. and it was now 2 p.m.Then, I received a call from case manager Edwins assistant**. She stated that she reviewed my case and that she understood my frustration. Edwin would contact me today. I explained that I would have never known the appointment had been cancelled had I not called them several times. I informed her that I was completely aggravated and that I could no longer afford to take any time from work. It has been 17 days without a refrigerator, I have been hung up on, given more excuses that I can count and lost time from work. I wanted either someone to come on my time to install the part or I wanted the refrigerator picked up and have my money refunded. At this point, I dont want anything from Sears in my home since its nearly impossible to get it fixed or get any help on an emergency situation. Ive had to eat out for three weeks, which I cannot afford. I cant go another day without a refrigerator.As I am typing this email, I received a call from a technician that he was at our home to install a part. I am flabbergasted. I informed him that someone was supposed to be there on Saturday but no one showed up. There was no one home today. He said, So, you are telling me that I cant install this? I said, That is what I am telling you. No one showed up on Saturday and we found out that it was cancelled after six hours of waiting. He said, I just install parts. I dont know anything else. I said, Well, there is no one home. No one knew you were coming. I know that its not your fault but this has been escalated to corporate. No one can get there because we had no idea you were coming.At 9:45, Rowland in routing just called me apologizing. He informed me that someone cancelled the appointment for Saturday, set it up for today without letting anyone know and that should not have happened. He doesnt understand why but he realizes that this was the wrong thing to do. He said that he can have someone come first appointment on Wednesday, 07 September 2011. Meanwhile, I still have no phone call from the case manager or corporate offices. This is completely unacceptable!Today, 07 September 2011, I just got off the phone with 1-800-469-4663 since Rowland informed me that we would be first on the appointment. But now, they informed me that I am on the schedule for tomorrow between 8 - 12. How much longer is this going to go on? I still have not received satisfaction/ resolution from the case manager. I still do not have a working refrigerator (this is Day 19) and again, we are being pushed off until another day. I feel like this is being treated as a joke. This is still completely unacceptable. I am tired of hearing we are sorry, this is beyond being sorry.

We have been a Kenmore family for generations. The last house we were in we got ripped off by the Sears home repair service and had many breakdowns. We decided to go away from Kenmore and Sears for several years. We moved into a new house and decided to give Sears a try again. This new fridge is junk. Just a few months after purchase the door handles keep falling off (screws will not stay tight), the ice maker fan keeps freezing up which makes all the ice melt and water all over the floor. Tried to get things repaired under warranty but after 2 hours on the phone, being transferred all over the place and being hung up on, the repair person cant come for 3 weeks. People on the phone dont speak English very well, the whole process is still a nightmare. Last time that we will ever buy Kenmore or Sears.

I only have one complaint - is the front load washer gets a bad smell. I have tried a lot of products but none really help. The water stays in the rubber ring and molds. So the next time I will buy a top load.

Its simple to operate and it saves on energy and cleans efficiently and is durable... There is little to no mess after you take your dishes out and it also is efficient with the use of cleaning agents. It doesnt make my kitchen look cluttered and also all of the wires and tubes for the water are hidden out of sight to make for a more safe area without having to worry about tipping over anything. The appearance of it I think has a very modern and sheen look... I chose it because it pretty much matches my other appliances... I would definitely recommend this product to others. I think I got a great value for the money I paid for it. There are many expensive brands as well as the one I have but its well worth the money.

It was big, and fit what I would call huge loads. It had a super fast cycle system unlike a lot of others that take for what seems like forever and my clothes came out more clean than with my previous ones. It would fit more than what I needed into it. When I would do a load of laundry it would actually be 2 normal loads, my normal loads. And to my surprise they came out more clean than I would have expected them too. I am in love with them. They arent the newest looking with the clear lid or anything but it definitely gets the job done. Laundry is laundry. As long as the equipment does its job appearance shouldnt matter. Its well worth it in all truthfulness. I would buy it a thousand times over before Id go invest in one of the fancy ones. These are exactly what I needed.

The washer and dryer cleans and dries clothes very well. I have had it for 7 years and have had no problems with it. It can handle small to extra large size loads of clothes. Its very reliable and cleans and dries every time. It cleans every type of dirt and stains on clothes. The Kenmore washer and dryer is white in color. It is not too big or not too small. It is just the right size to wash and dry your clothes. The Kenmore white washer and dryer is very affordable. Its value is very good for the price of it. It gets the job done each and every time. It doesnt fail.

Ive had no issues with my fridge. It works just as well as it did when we 1st bought it. I always have a full fridge and no matter what item is in there it always stays nice and cold & maintains a great temperature. The freezer never causes freezer burn & always keeps our food frozen and safe. I love the light on the door where the ice cubes come out. Its easy to find in the dark. It produces a steady stream of ice when needed but also provides a nice cold cup of water that tastes amazing. My fridge is the perfect size for smaller kitchens, although it would work just as well in a larger one. We are able to easily store everything that is brought home from the store, plus leftovers, from take out & dinner at home. Its big enough to hold my family of 4s food and beverages for 2-3 weeks. My refrigerator is a sleek dark silver with black handles. It is very current. I love that its not all white or all black. It looks great with the rest of my kitchen equipment. I believe you get what you pay for with regards to almost anything you can buy. That is not the case when it regards my fridge. There are certainly cheaper and more expensive models & I know without a doubt that its a good value when comparing it to other models. They also have a good warranty to back up the quality they claim to have & I have never used it, or needed it. It is nice to know that its there just in case.

Kenmore is a good brand name. It was very easy to purchase and its a big fridge. It was all clean and brand new, too. I like the top and bottom freezer parts and the look if it. It looks more modern. Its in the color that I wanted. I wished it wouldve came in black or stainless steel but white is good for me. I feel like the fridge keeps everything at the right temperature. It also has a lot of room in freezer. Lots of storage space for sauces and veggies. However, I would make the freezer part a little bigger. There is not much room to make ice. I feel like it may leak a little as well. I hope it works for the next 10 years because the fridge was expensive.

On 8/8/2011, I purchased a Kenmore Elite refrigerator model 4602 from Sears. In October of 2012, the ice dispenser caused my circuit breaker to trip and the dispenser stopped working. Of course, you may say I should have purchased insurance, but it seems to me it is ridiculous for a $1000+ appliance to stop working after 14 months. I will never again purchase from Sears or recommend them to my associates.

I was broke and needed a refrigerator. I found a used Kenmore refrigerator and was what I could get at the time. It was great and beautiful compared to not having one at all. I was just glad to get one. I liked that the refrigerator was spacious and cheap.

So far they have been very good devices. I have had a Kenmore washer and dryer for 2 years and have had no serious issues with them. I would recommend any Kenmore product. You really get a great deal especially when you buy both. I think if you question other brands then you should go for a Kenmore product. They also last a good time. You never have to replace your appliances for a good while.

I owned a Kenmore previously and I know that Kenmore makes good quality products. I owned this Kenmore refrigerator for 3 years and I absolutely love it, the look of it and how spacious it was. One of my favorite features is the ice maker. I will not trade it for the world. I also love the way that it keeps my food fresh. I have so much room in it and in my freezer. I am completely satisfied and it makes me feel very secure knowing that I have a very good refrigerator.