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Kenmore Appliances
Kenmore Appliances

Kenmore Appliances

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.





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Kenmore Appliances


Product Reviews:

It kept my food the correct temperature and was easy to fit lots of things
It kept my food the correct temperature and was easy to fit lots of things in. Never had a problem. The freezer had a light too which was nice. I hate not being able to see in the freezer late at night when Im hungry.
Published: November 22, 2015
Jodi of Orange Park, FL
Source: consumeraffairs.com

Where I pour in the bleach and under the top lip of washing machine is rust
Where I pour in the bleach and under the top lip of washing machine is rusting! I run my washer through cleaning cycling but these areas are bad and I feel like it should not be doing this, especially so soon! I would figure they would make it more adaptable for the bleach area! We bought our washer from Sears in Statesboro, GA!
Published: February 24, 2016
Rob and Angie of Collins, GA
Source: consumeraffairs.com

This is a side by side fridge, freezer with a water and ice dispenser. I ha
This is a side by side fridge, freezer with a water and ice dispenser. I have not had any issues with this fridge, and this fridge is about 11 years old. The water filter has never been changed, and the water is great tasting. I would recommend this fridge to anyone.
Published: September 7, 2019
Larry of St. John'S, Newfoundland & L
Source: consumeraffairs.com

DO NOT BUY A KENMORE REFRIGERATOR. Have washer, dryer dishwasher, theyre fi
DO NOT BUY A KENMORE REFRIGERATOR. Have washer, dryer dishwasher, theyre fine. This piece of garbage ruined $300 of food. Took 5 days for repair appt. then told addl 8 days for part. Spent over an hour trying to lodge a complaint, hung up in frustration. Still waiting on repair. Bought early March of this year. I seldom write reviews but this experience fried my...
Published: July 31, 2020
Paul of Wheaton, IL
Source: consumeraffairs.com

Kenmore glass top electric stove model 790 purchased 2011 - I used the broi
Kenmore glass top electric stove model 790 purchased 2011 - I used the broiler to cook a burger. When it was done, I turned off the oven and left the door ajar. After 15 minutes I heard the oven door fall off, first one side then the other. While screwing the handle screw back on, the whole tempered glass oven window exploded. Thank goodness I had glasses on, a thick shirt, pants and socks or I would have been cut up. My little dog was just behind me but I blocked the flying glass that flew onto counters and into the next room.When I checked the model no. online I found out that so many of this model have had the glass door explode, that pressure was put on Sears to recall this model. Those who got new glass doors had them explode again and some people had them explode a third time. Also luckily the oven had cooled down when it exploded but many people had hot glass shot at them. This model shouldnt even be on a showroom anymore.
Published: April 24, 2017
Linda of Beaverton, OR
Source: consumeraffairs.com

Nozzles are ideally placed to hit all items, regardless of how badly stacke
Nozzles are ideally placed to hit all items, regardless of how badly stacked. The Normal routine is a little longer than what I thought is necessary but Im sure there was copious research involved. The utensil tray is a little small but is movable to accommodate larger pots on the bottom shelf if needed. This dishwasher is super quiet. Trays are nicely separated to accommodate the majority of dishes. Wash arms are recessed to allow full use of space. Stainless steel stains easily. I would never purchase stainless steel appliances again, especially a dishwasher. Door must be opened to access pause button. Noisy with original sound blanket. If you have another, install that to lighten the noise. Overall, a great dishwasher that steadily performs up to two loads a day, 365 days a year.
Published: February 24, 2016
Gary of Saanich, BC
Source: consumeraffairs.com

4It looks better than some of the other options we considered. It was reaso
4It looks better than some of the other options we considered. It was reasonably priced too for what we paid for it. There were some that were less money but this seemed to be a better value. The salespeople at Home Depot were extremely helpful and open. It has a capacity that is enough for our needs. It is also not super bulky and fits neatly in our laundry closet. The dryer is stacked on top of it. Its very reliable and it isnt too noisy. We use it at least once a day and the clothes come out smelling great and thoroughly clean.
Published: March 19, 2017
Erik of San Diego, CA
Source: consumeraffairs.com

I can no longer use the rinse aid feature. Does a poor job cleaning. It has
I can no longer use the rinse aid feature. Does a poor job cleaning. It has great features, but they dont work anymore. Stopped working in less than a year. Totally adequate. Looks fine. Just doesnt work all that well. It was great when it worked. Made a big difference in the way dishes looked and its been very disappointing ever since.
Published: March 9, 2016
R of Springfield, MO
Source: consumeraffairs.com

My current washer/dryer are Kenmore and are 13 years old. Neither has ever
My current washer/dryer are Kenmore and are 13 years old. Neither has ever cost me a penny. They have performed perfectly, every time. I highly recommend them to anyone who is needing one.
Published: November 8, 2015
Phil of Gulf Breeze, FL
Source: consumeraffairs.com

Its quiet, dependable, energy-efficient and really works hard. Eight loads
Its quiet, dependable, energy-efficient and really works hard. Eight loads a week and it holds up. Does blankets, rugs, work clothes, coats, regular laundry. Works well with heavy loads too. For the price we paid, we have not had a repair bill. Its easy to use and clean. It can be moved easily, and with one person. We love it and once in a while family brings things when their washer breaks down.
Published: March 19, 2017
David of Tallmadge, OH
Source: consumeraffairs.com

My Kenmore washer has live up to its job as I have been washing 5 to 7 load
My Kenmore washer has live up to its job as I have been washing 5 to 7 loads per week for approximately 15 years. I would be extremely happy to recommend a Kenmore washer to anyone who is in the market for a washing machine. When the day comes to replace my Kenmore washer you can be assured it will be another Kenmore.
Published: January 17, 2016
Fred of Westwego, LA
Source: consumeraffairs.com

This fridge is amazing. I love how big it is. Its also very sleek looking a
This fridge is amazing. I love how big it is. Its also very sleek looking and makes the kitchen look modern. Ice and water maker are great. Holds so much food! I have a big family and this fridge is big enough to hold food for all of us. Its amazing to not have to go to the grocery store every other day. Looks great in any kitchen. I love love love the stainless steel look. Very modern. The refrigerator is a little pricey but I guess its worth the price. Price alone isnt great but value is totally worth it.
Published: June 14, 2016
Teri of Sonora, CA
Source: consumeraffairs.com

I purchased a refrigerator from Sears in 2013, everything seemed fine until
I purchased a refrigerator from Sears in 2013, everything seemed fine until the we noticed that the ice maker was beginning to jam regularly. I finally called to get a repair technician out to address the issue. We were still covered under our warranty so there were not costs incurred. Upon the completion of the repair I asked the technician what would happen if the problem persists. I know that our warranty would soon be expiring and was unsure if a renewal would be necessary. The technician informed me that if the same problem persists that Sears would cover the re-repair for one year. Seeing that we didnt have any other issues with the refrigerator aside from the ice maker we decided not to extend our warranty. Five months later the same problem with the ice maker has returned. I called in this morning to schedule a technician to visit and was told that it would not be a covered service. Although I was told by the visiting technician that the repair was covered for a year, a Sears rep told me that it was only covered for 90 days.Needless to say I am very disappointed with this. The issue that we are having is the same issue that was supposedly fixed. If the problem persists, then the problem was clearly not fixed, and a re-repair should be covered. I have all Kenmore appliances throughout my home and have been very pleased with their quality and performance. Its disappointing to know that a loyal customer can only depend on a 90-day repair service when we have willingly paid thousands in purchases and warranties over the years. Its disappointing to know that Sears does not support their repairs and will not offer a remedy for a repair that has not properly addressed. They dont trust their technicians enough to warranty their repair work, nor do they stand behind their loyal customers. Very, very disappointed. The refrigerator is not even 2 years old and our ice maker no longer functions.
Published: November 9, 2015
Joy of Kahului, HI
Source: consumeraffairs.com

My Kenmore washer and dryer last for very long time because they are in Ame
My Kenmore washer and dryer last for very long time because they are in America where they should be and they all this time never broken down and in need of repair because they are made by American workers who know how make things right in the first place.
Published: November 6, 2015
Timothy of Brainerd, MN
Source: consumeraffairs.com

The washers appearance is nothing out of the ordinary and is not too compli
The washers appearance is nothing out of the ordinary and is not too complicated to use. It is very reliable and I use probably 3 times a day. It works great. It washes my clothes really well and I havent had any problems with it since I have bought it. I have never had a washer like it before. It is one of the best washers Ive owned and the value of the washer is well beyond the price. It is totally worth the price I paid and would probably buy another one if anything ever happens to my washer.
Published: April 12, 2017
Kayla of Ocala, FL
Source: consumeraffairs.com

Expert construction with quality results. Gets clothes clean and does not t
Expert construction with quality results. Gets clothes clean and does not tangle them all up. The agitation is gentle where it does not shake the whole machine. Dryer leaves clothes wrinkle free. Great investment. Adjust the settings to your desired mode and the machines are carefree. One is free to go about other chores and not have to worry about keeping an eye on a Kenmore. Attractive white in color. Blends in with everything. It doesnt show fingerprints. Easy to clean and keep dust free. Dust filter is within easy access. The value of a Kenmore is priceless because its worry free. If in need of repair, parts are easily obtainable. Kenmore is an easy machine for a repairman to work on and parts dont cost an arm and a leg.
Published: September 12, 2016
G of Natchitoches, LA
Source: consumeraffairs.com

My compressor failed twice within 5 years. The extended warranty had just r
My compressor failed twice within 5 years. The extended warranty had just run out the second time, so we decided not to pay the $600+ to replace it. The ordeal in just getting the first one was horrible - we were without a fridge for weeks. Then we found out 7 months later that it was also failing! Never buy LG/Kenmore refrigerators!
Published: October 5, 2017
J of Fort Lauderdale, FL
Source: consumeraffairs.com

My Kenmore is the best refrigerator Ive ever owned. I bought it at a discou
My Kenmore is the best refrigerator Ive ever owned. I bought it at a discount so the price was great. It is every efficient and has tons of room for all the groceries and any pre prepared food my family of five needs. After upgrading my refrigerator, Ive seen a significant difference in my electric bill even though this one has more space. It has an ice machine and water fountain which are a great convenience for kids. Moreover, temperature control is easy to customize. The stainless steel is beautiful and messy fingerprints are easy to clean off. Also, theres lots of room for all my kids artwork. It keeps my kitchen fashionable and stylish.
Published: March 15, 2017
Danielle of New York, NY
Source: consumeraffairs.com

Only problem I have had is with the ice maker, but in all fairness, I have
Only problem I have had is with the ice maker, but in all fairness, I have had the same problem with all the refrigerators I have owned. Otherwise, this refrigerator has been excellent. There is ample freezer space with the double drawers.
Published: September 6, 2019
Mack of Waco, TX
Source: consumeraffairs.com

Kenmore is my favorite brand. The design is spectacular and the appearance
Kenmore is my favorite brand. The design is spectacular and the appearance is unique. In addition, it has a perfect size. My food and drinks are well located for its size. It has different types of freezers and a great variety to choose from. I recommend it to my friends and my family. I love Kenmore.
Published: March 16, 2017
Deisy of Hayward, CA
Source: consumeraffairs.com

New owner of a Kenmore High Efficiency Top-Loading Washer. Little different
New owner of a Kenmore High Efficiency Top-Loading Washer. Little different than conventional washers so following instructions as always, seems very important. Our issue is that our clothes come out VERY wrinkled. This possibly wouldnt be a problem but my wife hangs our clothes outside on a clothesline. Therefore she has to iron everything. Being under the 30-day warranty a service tech is coming out to determine whether there is a problem with the washer or a correction can be made in doing our laundry which we hope happens. At this point, Im not entirely certain I want a tech determining what course of action needs to be taken. Sticking with the washer or replacing it which is a warranty option.Updated on 03/06/2015Called Sears within 30 days of purchase to address extremely wrinkled clothing and annoyingly loud machine. Part was ordered and replaced but the tech wasnt interested in seeing a video of our machine bouncing in place even though he checked it for balance. Distressing seeing as how the tech has the authority on the next steps taken as to replacing this brand new machine.This is a purchase I deeply regret!
Published: January 23, 2015
Gary of Bastrop, TX
Source: consumeraffairs.com

Kenmore Elite 74043: I purchased this in 2015, on April 6 I realized neithe
Kenmore Elite 74043: I purchased this in 2015, on April 6 I realized neither the fridge nor the freezer were cooling. I had purchased the extended warranty. A Sears repair technician came out April 12 and ordered 4 parts. A dryer assembly, 2 evaporator coils, and a compressor. Today is May 3 and 3 of the parts have finally arrived but one of the coils was very poorly packed and I believe it may be damaged. If you call the 1-800 number you get someone overseas and they cant tell you anything about where your parts are. I was first given repair date of April 18, then 24th, then 26th, then May 4. When the Parts Dept. calls Im not planning to reschedule the repair, Im planning to purchase another fridge and we will discuss how Sears is going to reimburse me for my new fridge. No wonder they are in trouble!
Published: May 3, 2018
Karen of Madison, MS
Source: consumeraffairs.com

It did all of the things that I needed it to do and it fit in the space tha
It did all of the things that I needed it to do and it fit in the space that I had. I would have preferred a larger one, but space was limited in my kitchen. I wished I could have had one that had a slightly larger freezer area but they were space constraints.. Otherwise I was completely satisfied. It had a good clean look, of course. I could only choose from either black or white. Again it had to do with the size that I had room for. The value of the refrigerator, freezer was very good for me. I purchased from sears and I was even able to receive a refund for the entire cost of delivery.
Published: June 16, 2016
Maryann of La Crosse, WI
Source: consumeraffairs.com

I love my refrigerator and its really roomy and keeps things really cold an
I love my refrigerator and its really roomy and keeps things really cold and Ive never had to service. I like the styling and it also cleans easily. I have a family of 4 and have plenty of room to store everything I need to. I can also buy extra food to store. I like that I dont have to use an extra freezer to stock up. Its clean and sleek and easy to locate what I need. Its also easy to clean inside and out. The doors are easy to use even for smaller kids. I think its a great value because it holds a lot of food is easy to store food and keeps items the right temp and Ive never had to service.
Published: July 14, 2016
Stacy of Cumming, GA
Source: consumeraffairs.com

It is an amazing refrigerator! It has the perfect settings for the fridge a
It is an amazing refrigerator! It has the perfect settings for the fridge and the freezer. Ive only ever had to adjust the temperature once and it was to turn it down because it worked so well. The water and ice dispenser is great, water comes out perfect every time and the ice tray always fills up. Its a little big. I had to make room for it to fit in the space I have allocated for my fridge but once I did, I didnt regret it! It is perfect to fit everything inside of it without have to move stuff around a lot to make space. It looks amazing! It is sleek and beautiful! Beautiful may be a weird word to use for a fridge but it is! It matches the rest of my appliances really well. While it was a little on the expensive side, it was well worth it. The size is perfect, the functions are perfect, everything about it is perfect!
Published: October 29, 2016
Shelby of Birmingham, AL
Source: consumeraffairs.com

Kenmore was my choice over other refrigerator brands because it is well kno
Kenmore was my choice over other refrigerator brands because it is well known and extremely reliable. I have read multiple positive reviews and my apartment came with one initially. I like that this model refrigerator is extremely cold, and has ice and water dispenser. The freezer keeps things ice cold and nothing gets too frosty. I like the efficiency as well. Doesnt make any weird or loud noises. Very quiet. But I would make the refrigerated side larger, or larger compartments for juice and milk, or tall items.
Published: March 5, 2018
Paige of Fredericksburg, VA
Source: consumeraffairs.com

I currently own both the washer and the dryer and I love them. They work pe
I currently own both the washer and the dryer and I love them. They work perfect. Mine are both 3 years old. I bought them together brand new and they havent given me any kind of problems since I purchased them.
Published: December 29, 2015
Kris of Rhinelander, WI
Source: consumeraffairs.com

Ive had my Kenmore washer and dryer for 2 years. Its the very first washer
Ive had my Kenmore washer and dryer for 2 years. Its the very first washer and dryer Ive ever had. Ive never had a problem with them. I wash 3 to 4 loads of clothes weekly. They have a nice capacity for my family and I clothing to be washed. They wash clothing fast and get them nice and clean.
Published: November 3, 2015
Sally of Roanoke, VA
Source: consumeraffairs.com

Kenmore is a familiar brand and I knew the quality. I bought a refrigerator
Kenmore is a familiar brand and I knew the quality. I bought a refrigerator at sale price and it served us well. I like its durability, the layout of the bins and the French door style. Its quiet and spacious. And it fits well in kitchen and fit my taste at the time of purchase, though trends have changed. Complements the other appliances. However, I would like it if it was easier to pull out to clean back and an easier to clean grille. It would also be nice if it came in colors like the Whirlpool copper - the Sunset bronze.
Published: February 27, 2018
Melissa of Waynesville, NC
Source: consumeraffairs.com

This is the most efficient washer I have had. It has the perfect settings f
This is the most efficient washer I have had. It has the perfect settings for any laundry you need to wash and I like how the settings are set up on the dial. The clothes come out so clean. I would recommend this brand to everyone. Makes washing enjoyable. It is very reliable. It always does the job needed to do depending on what setting I need and the clothes come out perfect every single time. I also love that I am able to put in a large load if need be so I dont waste energy. It is white, so easy to clean and fits perfect in the area where my laundry room is. It fits with all my other appliances as everything matches. The settings and controls are so sleek that it makes me feel like I have made a great investment. It was expensive but worth the cost because of the fact it uses less water and less energy so I am actually saving money. So even though it was expensive it is worth the price.
Published: March 15, 2016
Rhonda of Flagstaff, AZ
Source: consumeraffairs.com

The performance of my dishwasher is amazing!! It doesnt leave any filth, gr
The performance of my dishwasher is amazing!! It doesnt leave any filth, grime, or spots whatsoever! It even cleans those hard to reach areas that you normally have to get by hand! Very happy! The size of my dishwasher is perfect! I can for everything I need to! The dishwasher is compatible for all sizes of cookware! I have had no issues with the size at all and I own a ton of cookware! Even my largest pans and kettles fit! The appearance of my dishwasher is very nice! It fits well in the kitchen, it blends in with all other appliances in my kitchen as well. It definitely is a eye catcher when people walk into the kitchen. The value of my dishwasher was worth every single penny spent! It has a warranty as well. The company is amazing. I know Ill get my moneys worth out of it because I already am! It saves so much time and space as well.
Published: August 12, 2016
Jessica of Middlesboro, KY
Source: consumeraffairs.com

The washer and dryer by Kenmore were amazing. Easy to use and really did a
The washer and dryer by Kenmore were amazing. Easy to use and really did a great job washing my familys clothes. The washer machine has every setting you need for all the different fabrics of your clothes. The dryer was also amazing. Never had a problem with my clothes not being dried all the way.
Published: October 26, 2015
Ashley of Port Neches, TX
Source: consumeraffairs.com

The machine runs forever. What I mean is even the cycle listed as 1 hour ru
The machine runs forever. What I mean is even the cycle listed as 1 hour runs for 3 hours. I have also noticed that lately its cleaning ability has diminished. I have to almost wash everything before I put it in. In addition, I have started to put paper towels under it because it been known to leak. My last dishwasher worked really well but it was so old that there were no replacement parts when it needed repair.
Published: March 20, 2020
Cyndi of Bronx, NY
Source: consumeraffairs.com

My washer is efficient, quick, quiet. It thoroughly washes and seems to sav
My washer is efficient, quick, quiet. It thoroughly washes and seems to save energy. The spin cycle is very effective. My Kenmore washing machine is extremely reliable so far. I have not had any problem with it as of yet. The appearance of my Kenmore washing machine is white. It has a clean and simple look, which I like very much. It is not gaudy or flashy. I think that my Kenmore washing machine is an excellent value for the money. It is a solid quality washer and was very reasonably priced when I bought it.
Published: February 14, 2016
Courtney of Suwanee, GA
Source: consumeraffairs.com

Got this refrigerator brand new. It broke down after only 2 years. It took
Got this refrigerator brand new. It broke down after only 2 years. It took the guy 3 times to fix it partly because I dont think they knew what they were doing. Now the strip that supposed to keep the doors closed and the cold air in is coming off so if I dont keep checking it the food in my freezer starts melting.
Published: December 3, 2015
Frank of Fairfax, VA
Source: consumeraffairs.com

I love the timed sensors for the clothing being dried. Most dryers have the
I love the timed sensors for the clothing being dried. Most dryers have the times setting (which this one does) but it is also very easy to over dry your clothes and then a burnt smell could happen. Delicates setting is perfect with the sensor. I love it. I have actually bought another one for my friend who had a terrible old dryer. Her clothes are no longer a burnt smell. The reliability of this dryer is just simply fantastic. It doesnt overheat. It runs very quiet. I love the front facing dryers. Its easier for me being short to grab and put items in the dryer. I love the circle look to it as well. Having top for some laundry folding space is wonderful too. The value of this product I too believe couldnt be any better. I am simply satisfied and wouldnt go with another dryer. Hopefully the quality and value pay off in the long run.
Published: November 28, 2016
Brooklyn of Inverness, FL
Source: consumeraffairs.com

Best refrigerator ever, keeps food cold, good energy saver. Neat and stylis
Best refrigerator ever, keeps food cold, good energy saver. Neat and stylish. Great price. Easy cleaning surface/great color choices. Would recommend it to anyone who is looking for a great product that will last for years. Everything fits great in it on little spot. The size is compact yet large enough to take care of all our food for a family of 5. Never seems to run out of storage space. Its like it automatically gets larger when you need the extra space for holidays and special events. Great, up to date. Beautiful, glamorous, inventive, modern. Bold. Makes a statement. Clean. Outstanding. State of the art design. Seems like it just landed off the show room floor when you wash the surfaces. Really a high quality machine. The value of this product is one of an investment that will last for years to come. One would really have to get tired of it and just want something newer. Because its that great of a quality merchandise.
Published: August 11, 2016
Rita of Barbourville, KY
Source: consumeraffairs.com

I bought a Kenmore refrigerator in 1990 when I got married. Used it every d
I bought a Kenmore refrigerator in 1990 when I got married. Used it every day until it broke. It lasted until 2011. Great refrigerator and bought another one. Hope this one lasts just as long.
Published: December 20, 2015
Kimberly of Rancho Cucamonga, CA
Source: consumeraffairs.com

We purchased a Kenmore stackable washer/dryer in October of 2014. It began
We purchased a Kenmore stackable washer/dryer in October of 2014. It began to leak about a month ago. We called an authorized repair company to come out and evaluate the problem (cost = $170). He told us the cost to repair the transmission and leaky seal would be $985.04. This appliance is not even two years old and cost $1,200 new. I called Sears to complain and was magnanimously offered 20% off the repair. Not enough. I want everyone who is shopping for a new washer/dryer to know this. Do NOT buy the Kenmore (made by GE) model #2661532413. The repairman said this leaky seal is a very common problem and recommended we abandon this unit and buy a new one. Also, Kenmore didnt make this unit. GE did and Kenmore just stuck its label on it!!!
Published: July 12, 2016
Kathleen of Trenton, NJ
Source: consumeraffairs.com

Have a Kenmore electric water heater model 153.320551 that needs a new lowe
Have a Kenmore electric water heater model 153.320551 that needs a new lower heating element. Went to HD and purchased a Universal Element for less than 10 dollars. Well the threads wont engage since the Universal Element is slightly smaller. Great. Ordered an element from Sears Direct for almost 70 dollars (tax and shipping). How Sears thinks a replacement part should cost 7x as much is unbelievable. Sears is sinking fast when they lose a 40 year, faithful customer like me. Next time this heater gives me a problem, will go to the local plumbing supply and purchase a heater they stock parts for. No more Kenmore products.
Published: September 29, 2013
Linda of , MD
Source: consumeraffairs.com

It works well and does its job like its supposed to. Ive never had any prob
It works well and does its job like its supposed to. Ive never had any problems out of it! Ive had the same dishwasher for the past 2 years and I think that Ill have it for years to come. It fits everything that I need into it, and even more. I have tons of plates and cups that I have to wash on a daily basis, and this dishwasher fits it all in in one go. It look stylish and matches the rest of my kitchen very well. Id value it at a higher price than what they sell it for. Its definitely worked better than dishwashers Ive had in the past for a higher price. This is the best dishwasher ever.
Published: August 9, 2016
Tristan of Poplarville, MS
Source: consumeraffairs.com

I bought my Kenmore/LG fridge back in 2013. The fridge has been running gre
I bought my Kenmore/LG fridge back in 2013. The fridge has been running great until last week. We noticed the ice maker stopped working then realized the freezer was not freezing and the fridge was not staying cold. I did research over the past couple days and found out the compressors are made by LG and they are not just faulty but have a class action law suit about the compressors. I have scheduled Sears repair to come out to repair the fridge but they are telling me that the compressor is free to replace but not the labor. That is ridiculous. The labor can cost as much as $800. How can you charge labor on a product you know is faulty, have a class action law suit and not have told buyers with a recall? If you are buying LG or Kenmore refrigerator ask questions first about the compressor and do your research first. 1 of 3 fail from what I have read.
Published: April 25, 2020
Leonard of Middletown, PA
Source: consumeraffairs.com

I bought a kenmore microwave 3 years ago with an extra warranty and it sudd
I bought a kenmore microwave 3 years ago with an extra warranty and it suddenly stopped working. Model number 721.8503. The worst part of it was when I called for repair, my warranty expired 9 months ago and they wanted 243.00 to repair this. IT ONLY COST 189.00 NEW!!!! I will NOT buy kenmore ever again if this how poorly the products are made and sears repair is way overpriced. I always thought Kenmore brand was top of the line. Not anymore. They must have gotten greedy. I pulled my microwave out of the attic that is 20 years old Sanyo brand and it runs great. I will look into sanyo brand when I purchase again.
Published: December 14, 2014
Pam of Shelby Twp, MI
Source: consumeraffairs.com

We bought a Kenmore refrigerator just over one year ago, and now it wont st
We bought a Kenmore refrigerator just over one year ago, and now it wont stay cold (this was our 3rd fridge because the first two broke down leaking within the first couple weeks. They were under warranty so they were replaced). Anyhow, this third fridge lasted a whole year.... ridiculous. We spent $1,000 on the appliance. Average lifespan of a fridge is about 7 years. Our warranty was one year, therefore we had no warranty left. When trying to call to talk to someone I could never get through EVER. I tried several times. I then tried the chat service. I made an appt (only time available was a month out). I tried several times through the chat service to complain about the fact that we have only had it a little over one year. No one could help me, they would just say sorry, for the inconvenience. I continued to get the runaround. They would just send me to all different departments via the chat service.I also tried four different phone numbers (that were either given to me on their online chat service or phone numbers I saw on online) however, ALL the different phone numbers linked me back to the same automated service. I was on hold for over one hour and hung up because no one answered. NO ONE helped me. I am shocked. Since we have only had the fridge for a little over a year, I felt that it would be nice to talk to someone about this and hope to get some sort of discount. Never will I ever purchase a Kenmore appliance again. Awful support and customer service. I have never written a negative review before so please take this in consideration. I would hate for anyone to waste as much time as I did.
Published: July 3, 2019
Sarah of Portland, OR
Source: consumeraffairs.com

It works hard at a low cost. Cleans spot free, besides dishes and silverwar
It works hard at a low cost. Cleans spot free, besides dishes and silverware also to my surprise it cleans pots and pans great. Low energy. Its a dream. Size is perfect for me and when my girls over. A lot of times we have several couples over for cook outs or dinners and it gets loaded even more and it operates the same way. The appearance is fairly simple like we wanted it yet its got that semi plain cool Hi-Tech appeal. We love it and Im sure you will love it too. It has the type of design that will look new for years. It will operate and appear new forever. Thanks Kenmore.
Published: February 12, 2017
Frank of Canton, OH
Source: consumeraffairs.com

Its large and turntable works wonderfully. It hold my large 9x12 baking dis
Its large and turntable works wonderfully. It hold my large 9x12 baking dishes. The power setting for reduced power does not work well! Difficulty getting 50% power intermittently ineffective. Other than that it is a good microwave.
Published: December 28, 2020
Lynette of Cottonwood, AZ
Source: consumeraffairs.com

Even temp no problems! No freeze spots in fridge part. Have never had an is
Even temp no problems! No freeze spots in fridge part. Have never had an issue with this fridge. The freezer works well. It freezes item quickly. The fridge is a good size for a small family. We have four adults in our household and the size fits all of our needs. The freezer also makes good use of space. It is a basic looking fridge! It blends in well with other appliances that we have. It is easy to wipe down and keep clean. Unlike stainless you dont have to worry about fingerprints. We shopped around and found the value of this model to be great. You are getting a great brand at a price that should fit any budget. The energy saver cert makes it a good value to use.
Published: November 27, 2016
Todd of Chicopee, MA
Source: consumeraffairs.com

I loved my Kenmore refrigerator. It was extremely efficient and spacious! I
I loved my Kenmore refrigerator. It was extremely efficient and spacious! It met all of my needs! I am planning on buying another one because I had to leave it behind because of moving.
Published: November 10, 2015
Samantha of Geneva, FL
Source: consumeraffairs.com

Went out shopping over 20 years ago to Sears with limited money for dishwas
Went out shopping over 20 years ago to Sears with limited money for dishwasher. Sales told me this was truly the best. Took him at his word and in all these years I have never had to pay for any repairs and still is efficient. It is very quiet, you can choose heat of water, and stop drying process and let air dry, has a special cycle to clean dishwasher. The dishes come out spotless without any extra rinses. The outside is still beautiful shiny black too. I love it. I would bet I have a miracle dishwasher, I dont know if it is as energy efficient as todays new one but I would never get rid of it.
Published: March 2, 2018
Nancy of Wausau, WI
Source: consumeraffairs.com

The performance of this Kenmore washing machine is better than any other wa
The performance of this Kenmore washing machine is better than any other washing machine that I have seen in action ever in my entire life of washing laundry. If I were asked to describe the reliability of this washing machine, I would have to say that I highly recommend it for being very convenient and reliable. I would definitely give the appearance of this Kenmore washing machine a grade A because it is very efficient and includes all smart features for an easy wash. I would absolutely say that the overall value of this machine from Kenmore is very good. It includes all of the convenient and easy to use latest technology and features.
Published: September 15, 2016
Holy of Staunton, VA
Source: consumeraffairs.com

The first Kenmore our family had lasted over 60 years. Though it was small
The first Kenmore our family had lasted over 60 years. Though it was small by modern standards it never had a maintenance problem and spent the last 40 years as the basement fridge for beer and excess food.
Published: November 12, 2015
William of Erie, PA
Source: consumeraffairs.com

All appliances are Kenmore. Couldnt be happier with cost and service contra
All appliances are Kenmore. Couldnt be happier with cost and service contract. No problems from any appliances. The refrigerator has warning bell if left open, and with kids in house, is a godsend. Quiet and very good at maintaining temperature for all food.
Published: November 5, 2015
Jim of Norwich, CT
Source: consumeraffairs.com

The dishwasher was good, it worked well... I Had no complaints about it. It
The dishwasher was good, it worked well... I Had no complaints about it. It washed dishes really good with high power water and such all the time I had it for years on end. It was big enough but not too big or bulky. All my dishes fit in there easily and I have a lot of dishes, I Mean a whole bunch of dishes to wash at all times of the year. The thing was good looking... white and shining, very easy to see why it would be a best seller. Looked good in the kitchen along with other items in there. Value was good, no complaints there. It was worth the money paid for it and it worked well. Overall I got a good deal on the kenmore. It was better than I thought.
Published: July 19, 2016
Allan of Lake Saint Louis, MO
Source: consumeraffairs.com

It always cleaned my dishes well without much re-cleaning items. It was goo
It always cleaned my dishes well without much re-cleaning items. It was good for sanitizing also and I was happy with the results. I would like a more powerful scrubbing action for my pots and pans. The size was perfect for me, I could add dishes for a few days and wash all at once without wasting detergent or my time. It was perfect for small loads as well that I wanted cleaned quickly. The appearance matched my kitchen and worked overall with my coordinating furniture. The front was easy to keep clean and washed easily with a sponge. The texture was good for not leaving fingerprints. The value of my dishwasher was excellent, it is a good brand that is high quality and I was sure of its lasting a while. The cost was less than the other brands.
Published: November 9, 2016
Julie of Coldwater, MI
Source: consumeraffairs.com

Clothes do not stay white. There is not enough water to clean. Mold started
Clothes do not stay white. There is not enough water to clean. Mold started almost immediately on the rubber lining. I was told to leave the door open after each wash! Something new and white only lasts a few weeks before it turns grey. We have a water softener so our water is pure. I have you use very little soap in this newly designed washer. The printing came off the front panel after a few months. It is not covered under warranty. I can’t wait to get rid of this machine. Alas, all washers are made the same.
Published: February 10, 2019
Mary of New Braunfels, Texas
Source: consumeraffairs.com

This model was the best one Sears had under the Kenmore label. It has a mat
This model was the best one Sears had under the Kenmore label. It has a matching dryer which I also purchased. It is one of the newer low water washers which took some getting used to. Over time I have learned a lot in regard to what and what not to do in order to operate this machine as a high efficiency washer. When I mastered a few of the "mystery tricks" then this seemingly "monster washer" became my friendly servant. I learned by the various "wish-wash" sounds when the wash cycle needed a bit more water, and by redistributing the clothes up around the sides of the rim, more water would be added by the machine. Also, though it is a super heavy-duty washer, I've learned not to load it too full or it will keep going back to the rinse cycle (over and over) and never go forward to spin.
Published: May 13, 2020
Mark of Easton, MD
Source: consumeraffairs.com

My Kenmore washer and dryer were both very satisfactory products. Used the
My Kenmore washer and dryer were both very satisfactory products. Used the washer and dryer for 10+ years. The only reason I no longer have the washer and the dryer is because I sold my home and the buyer really wanted both the washer and dryer as part of the sale. The washer was of good size that accommodated large loads of laundry.
Published: December 6, 2015
Carolyn of Colorado Springs, CO
Source: consumeraffairs.com

We purchased a Kenmore dishwasher about five years ago. Do not buy a Kenmor
We purchased a Kenmore dishwasher about five years ago. Do not buy a Kenmore dishwasher. Parts fail and they leak. Our kitchen floor (new) was ruined. My husband fixed the first leak. This was a small part that cost $5 online. Of course the warranty had just run out??? Two years later and something else is leaking. I guess he is going to have to try and fix it again. Cheap crap, manufactured without adequate quality control (yes I work in shipping/logistics so am aware of the shortcuts). You pay enough for these things but they do not last. My advice is to stay away. There is a reason that Sears is failing and disappearing. Maybe this is why.
Published: April 15, 2018
Tracey of Mount Pleasant, SC
Source: consumeraffairs.com

It works fine, but I do feel like I have to run a load of clothes through m
It works fine, but I do feel like I have to run a load of clothes through more than once to get them completely dry. This is costing us more on our energy bill. It always works when I need it. Ive only once had an issue with it, but that was because my husband was spinning the drum the wrong way and the belt came off. Its a dryer that hides in the closet. I dont really need it to be that pretty, but for the price we paid for it, it looks just fine. I have no real complaints. Weve had it for a few years, and it has been doing just fine. I did have to have it serviced twice, once because I felt it wasnt getting hot enough and seemed like something was wrong, and the other was my husbands fault for breaking it.
Published: June 3, 2016
Sarah of Duluth, MN
Source: consumeraffairs.com

It was very easy to use and I could store a lot of things. It worked very e
It was very easy to use and I could store a lot of things. It worked very efficiently and well. I would want to use it again in the future. The size was great. I could store a lot of the things in the refrigerator with a lot of room to spare. The compartments were very big and I liked it very much. It was very big and I liked the color of the refrigerator. It was very good to use. I would want to use it very much. The value of the product is good. I like it very much and would want to buy another product like it again. I thought the price is very good.
Published: July 25, 2016
Ameer of Orland Park, IL
Source: consumeraffairs.com

Its a really great fridge. It works well and is easy to wipe down when it g
Its a really great fridge. It works well and is easy to wipe down when it gets messy. Its the best fridge Ive owned so far. I would definitely recommend it for anyone looking for a good reliable fridge. It has a sleek look and is also easy to wipe now and the ice machine works great. The size of the fridge is great. Theres lot of room to put everything with space left over and lots of little spots for things like cheese and sauces. The fridge is very very nice on the outside. It looks modern. I love the stainless steel look. Its very classic and nice. Great for any kitchen. The value of the fridge is great. It has a good look so what else are you looking for. Its built very well. I like it very much so its worth the price I think.
Published: March 6, 2016
Lexie of Saint Petersburg, FL
Source: consumeraffairs.com

We bought a Kenmore Electric Range 790.9420, 9424 just under 2 years ago fo
We bought a Kenmore Electric Range 790.9420, 9424 just under 2 years ago for $700 (January 2015). The Convection has never been impressive... Following the directions but still burning items (I have since found out that it shouldve performed much better than that but I had no reference point) and it cant cook more than one item at a time without slowing down the cooking process or burning items. The last straw was two weeks ago, 12/10/16. It made a very loud POP while trying to bake a pizza. It totally stopped baking. For the last two weeks I have gotten the worst customer service through Sears that I have ever experienced. The local store hasnt been able to help (in fact when I tried to call their listed number, they never answered and then the phone call just cut off after 3 minutes of listening to it ring). I had to go into the store to tell the manager that their phone hadnt worked for 3 days as I had tried to reach them, then the 800 Sears Service number that is listed to call has been just terrible. Those at the 800 number must be trained to never help the customer or admit that their product hasnt delivered as it should have AND they arent allowed to give out any information on someone higher than their level to complain to... Absolutely no accountability. The main numbers of 1-800-469-4663 and 1-847-286-2500 have given me NO satisfaction. They have transferred me to Sears Holdings, Sears Solutions, Sears Rewards and NO ONE has been able to help me. All say it is on me, I didnt buy a warranty but that they can come out for $89 to assess it! Are you kidding me? My Stove/oven isnt made to last even 2 years? My phone call issues range from completely dropping my calls, putting me on hold for 25 minutes and never returning to speak to me so I had to hang up and call back and start all over, saying there is no recall or defect on this item so its costs are on me. I have been trying to give Sears some time to take some responsibility for their defective product...I finally had another local repair man come out and they determined it is the Control Panel... Cost is estimated at $250 (thats just for the item), then add the labor. I called Sears with this information. They have no solution other than to tell me to pay their tech to come out and assess it. I will NOT do that. I will not buy a Sears product ever again and I will do my best to let everyone I know to never buy from there again. Other than the store manager who did a good job hearing me but had no authority to help me, I have experienced ZERO customer service. I spoke to the store manager yesterday and there was a sign of a very little movement after I pressed more that my appliance shouldnt break in under 2 years and that anyone must have a warranty for something under 2 years. She was going to contact the Service Factory Manager directly for me. I have doubts that anything will result and plan to buy with a local company. The individuals on the phone are not accountable to anyone... They dont seem to care if you have a lemon or if you will not do business with their company anymore. I was told if I had an issue and wanted to speak to a manager, that I could call back and hopefully I could get through to the Arizona call center versus the Texas one. Are you kidding me? No accountability, No customer service, No standing behind their products and making it right with customers. Terrible. I/we have many more years of buying power and it wont be with Sears. I really hope my review will prevent someone else putting their money and faith into any Sears products.
Published: December 22, 2016
Kathy of Appleton, WI
Source: consumeraffairs.com

I really love this fridge. The double doors make it very easy to grab and p
I really love this fridge. The double doors make it very easy to grab and put away groceries. Not to mention all the space for larger dishes and groceries. The freezer part is very deep so you’re about to put a lot of stuff in.
Published: August 27, 2020
Melissa of Troy, MI
Source: consumeraffairs.com

Works good to clean clothes fast for the man on the go like myself and that
Works good to clean clothes fast for the man on the go like myself and that is what counts the most. Particularly I can indeed fit all of my needed items and have a small space left over most of the time. Sometimes I cant have all the space I need for super large loads but most my loads to all fit in one load. Description of appearance white in color. Do not care about how it looks much though its simple quick and it gets the job done bottom line. Works great. Top dime for the dollar if you choose this brand. You dont holler for more. Top of the line. Made strong to last you long. Keeps going. Dont follow.
Published: June 25, 2016
Joe of West Liberty, KY
Source: consumeraffairs.com

I have found this to be a very dependable dishwasher that I can count on to
I have found this to be a very dependable dishwasher that I can count on to leave my dishes clean. It runs long enough to do a good job but not too long so as to be wasteful. I do worry about efficiency as I have had some dishwashers in the past that run for over an hour, which is too long. Its an average size and good for a couple or small family. It holds 6-8 plates and there is plenty of room for glasses and silverware. Its a standard looking dishwasher, nothing special, but it blends into my kitchen very well and isnt noticeable. Its mainly silver with black trim and would work in most kitchens. It runs efficiently and uses a moderate amount of water so I feel it is a good choice. The price was fair for the performance. I feel it is a good value.
Published: December 1, 2016
Mary of Pleasanton, CA
Source: consumeraffairs.com

It was capable of holding all of my dishes, including all of my utensils. I
It was capable of holding all of my dishes, including all of my utensils. It was able to clean everything quite well, and it worked very quietly. It was easy to load, and unload. Nothing complicated. Near the end of its run, it began to have a hard time cleaning all of the dishes. It also did not always clean EVERY dish, and had trouble reaching all of the utensils, sometimes. Kenmore has met my expectations. I chose it because it was easily recognizable and relatively cheap. It also worked very well. Overall, I was quite happy with the product.
Published: April 29, 2017
Stephanie of Gonzales, LA
Source: consumeraffairs.com

Efficient, economical quality value and dependability! I would recommend th
Efficient, economical quality value and dependability! I would recommend this mfg. to all who need a washing machine or a dryer. I would recommend the dryer also for the same reasons as the washing machine.
Published: May 12, 2020
Stan of Twp Washington, NJ
Source: consumeraffairs.com

I loved my old kenmore fridge, it worked great for many years! It had easy
I loved my old kenmore fridge, it worked great for many years! It had easy to use temp controls and plenty of space. The only reason I didnt buy kenmore when it was time to buy new was because they were out at the outlet.
Published: December 15, 2015
Amanda of Sparks, NV
Source: consumeraffairs.com

Not only is it old it is loud and it has a problem shutting off after the w
Not only is it old it is loud and it has a problem shutting off after the wash cycle. It is an ongoing problem. Most of the time after it finishes wash cycle it remain on and we have to throw the circuit breaker to get it to turn off. It does a good job cleaning the dishes and holds a good sized load.
Published: November 28, 2016
Terry of Dyer, Tennessee
Source: consumeraffairs.com

Kenmore elite refrigerator. Purchased about 2 years ago with warranty. Have
Kenmore elite refrigerator. Purchased about 2 years ago with warranty. Have had the same part replaced 4 times with a 6 week wait period each time. Worst appliance that I have ever owned. Model #79572189-211.
Published: September 19, 2015
julie of West Columbia, SC
Source: consumeraffairs.com

We bought the Kenmore elite refrig. and electric cook stove. Both a piece o
We bought the Kenmore elite refrig. and electric cook stove. Both a piece of junk. Have had 3 yrs now and nothing but trouble... Refrig, compressor, blowers and other things have went out. The cook stove the panels kept going out, which we have gotten rid of and went back to our gas stove. The refrig. has another problem. It is showing the error F1. They will be out tomorrow to check it and it has only been about 3 months since the compressor and blowers were fixed... We are also having problem with the bottom freezer compartment. It keeps coming off its track... I recommend not spending your hard earned money on these two products... They are junk.
Published: October 12, 2016
Jan of Cumberland Furnace, TN
Source: consumeraffairs.com

I bought a new Kenmore fridge from a Sears store in April of 2013. On Dec.5
I bought a new Kenmore fridge from a Sears store in April of 2013. On Dec.5, 2014 I opened the door to the fridge (which is separate from the freezer handle) and the handle broke off. I then discovered the handle was plastic and a screw had caused the handle to wear away from the attachment. I went to my Sears store and they said they could order a new handle and it would cost me $50 for the handle, $17 for shipping and labor. Since I was a half year over the warranty they were not covered by the company. I made my case with them on-line and on the phone, but they said sorry!!! This was installed wrong and the company obviously knew what a poor quality the handle was. The clerks in the store agreed this handle was a problem for others too. Sears/Kenmore should stand up and admit poor quality and replace the handle free of charge --warranty or no warranty. Now I know why people buy from local merchants who stand behind the brands they sell. Beware of all Sears quality.
Published: December 10, 2014
peggy of Spencer, IA
Source: consumeraffairs.com

As mentioned in previous reviews, this washer leaves soapy residue on every
As mentioned in previous reviews, this washer leaves soapy residue on everything. I use a little bit of he laundry detergent and there is always residue on my dark clothes. There is no center post in this washing machine to stir things up. My sheets always end up knotting up in a ball and the machine wont spin because of the unevenly distributed weight of wet sheets. I dont like doing laundry but it is particularly frustrating to have to wash things over and over to get the residue out. How energy efficient is it if you have to wash things 3 times? It is also frustrating to try to complete my laundry for the day when I have to keep untangling things that have balled up. I would recommend a side loading machine as they are much better at moving things around.
Published: February 3, 2016
sarah of Morristown, NJ
Source: consumeraffairs.com

Best appliance I have ever owned. Washing machine gets my clothes so clean
Best appliance I have ever owned. Washing machine gets my clothes so clean and sanitized. I wash my clothes in half the time it used to take. I love the steam dryer. No wrinkles in my clothes anymore. I would highly recommend the washer and dryer.
Published: December 12, 2015
Lori of Springfield, MA
Source: consumeraffairs.com

I purchased the Mizer12 for warranty and peace of mind in 2011. While it wo
I purchased the Mizer12 for warranty and peace of mind in 2011. While it worked it worked until the center rusted over the pilot and dumped water over the pilot and began leaking at an alarming rate in my basement. 45 minutes on hold the first time left me with someone will call within 72 hours to set something up, meanwhile no hot water or pressure to bathroom shower, called back in afternoon to see where things were at, they hung up on me because he wanted me to place a paper towel under it and see how long it takes to get wet when I told him I am standing in water and when I told him immediately he hung up on me, the third guy put me on hold, on hold again and then hung up on me, I called the complaint department and they put me on hold for another 45 minutes. Broken water heater and broken promise with 3 years of warranty left. I think this is a call for the attorney general.
Published: July 27, 2020
Ed of Marion, IA
Source: consumeraffairs.com

We purchased one of the high efficiency Kenmore Hot Water Heaters in 2005.
We purchased one of the high efficiency Kenmore Hot Water Heaters in 2005. After almost two years, the pilot light began to go out. We called Sears and were informed that this was not covered under the warranty. The heater needed replacement parts, which increased the cost. We have had to get the heater lit at least twice a year since that time. We are now waiting on the repairman to come again, since the pilot light went out on New Years Eve. I am extremely frustrated at Sears, and will never purchase Kenmore again.
Published: January 2, 2013
Carolyn of Prince Georges County, MD
Source: consumeraffairs.com

Uses less water than my old top-loader but cleans better. Front loader is c
Uses less water than my old top-loader but cleans better. Front loader is convenient, easier to load and unload. I can wash my knits without worrying about damaging them. I havent had any issues with reliability. Cleans as well today as when I bought it. No leaks, no shuddering, no problems. It cleans all of my laundry -- from heavier fabrics to delicate knits -- without damage. Holds a lot in each load, so I can do comforters or towels without worrying that they wont get clean. Basic white, clean lines. Easy to read digital controls. Fits in with any laundry room or kitchen. Top, front, and sides are easy to keep clean. Washer is reasonably priced, works very well. Although it doesnt have some of the more gimmicky features, it does the wash efficiently, fairly quietly, and handles various types of laundry well.
Published: June 16, 2016
Maureen of Philadelphia, PA
Source: consumeraffairs.com

It cleaned without extra cycles and the multiple settings were enough for a
It cleaned without extra cycles and the multiple settings were enough for all my cleaning needs. The tub was a little small, but I usually wash a few times a week anyway so this was not a problem. I never had any issues over the life of the washer, it always worked well, and was consistent from day one. I had to replace the belt one time in all the years I have owned it. It is classic white and I never worried about the looks. It is easy to clean, and stable where it was put. For the price it works great. It is easy to maintain the ability to somewhat overload, and have clean clothes that have not been destroyed is a tribute to the brand.
Published: April 3, 2017
Carl of Houston, TX
Source: consumeraffairs.com

I am very upset I purchased a Kenmore side-by-side refrigerator from Sears
I am very upset I purchased a Kenmore side-by-side refrigerator from Sears online. Now they want hundred dollars to come out here and fix the fix the refrigerator. This a lot of bad reviews. Do not purchase anything like this from Sears because they do not stand by their word. I tried adjusting it. I called or my home number and they are not helpful. They said I didnt have a warranty. The thing is two years old. They should replace it or fix it without a warranty.
Published: August 25, 2019
Deborah of Kennesaw, GA
Source: consumeraffairs.com

Last week, the oven door to my 2-year-old Kenmore range exploded - shatteri
Last week, the oven door to my 2-year-old Kenmore range exploded - shattering and sending shards of glass across the kitchen. The range hadnt been used since the night before and I had turned the broiler to low, opened the door to slip food onto the rack, and was in the process of closing the door when the glass completely shattered. I called Sears, where I bought the blasted thing.They suggested I contact Kenmore, who suggested I contact Frigidaire, who referred me back to Kenmore. No one seemed concerned that I could have been hurt and that the range I purchased in good faith and based on a history of using Kenmore appliances couldnt be used. I do not have the money to trash this faulty range or I would. I can say, without hesitation, that I will never purchase an appliance from Sears or Kenmore again due to the lack of effective customer service over an obviously flawed design. I still havent had it fixed and am sickened every time I walk into my kitchen.
Published: January 18, 2013
Elisabeth of Chattanooga, TN
Source: consumeraffairs.com

I purchased a Kenmore Elite, Gentle wash-Canyon Capacity-Quiet Pak Oasis HE
I purchased a Kenmore Elite, Gentle wash-Canyon Capacity-Quiet Pak Oasis HE Energy Star! The first year, it started knocking. Repair came and replaced parts. Repair man said this was a defective model! The same problem occurred the second time, and today the third time! I was suppose to get a replacement washer, but it never happened! Third time repairman came out, he replaced the computer board, said everything was okay! Ten minutes after he left I placed a small load of colored clothes in - during the spin cycle, it started knocking again! Called expressing my dissatisfaction. This will be the fourth time for the same problem! Sears initially was to bring another washer - never did! Sears sold me a defective washer knowingly! Have purchased service protection agreements, same problem still persists!
Published: May 9, 2014
Samuel of Pittsburgh, PA
Source: consumeraffairs.com

The refrigerator is a good entry-level model. It keeps things cold, and has
The refrigerator is a good entry-level model. It keeps things cold, and has a freezer. I havent had any issues with temperature and it does what I expect it to. Its a standard size refrigerator, but the freezer seems a little smaller than I would expect. It is a straight-forward white refrigerator, and does not look as expensive as the more expensive models with stainless steel, etc. The refrigerator is a respectable model and a good value for the cost.
Published: April 1, 2017
Mark of Browns Mills, NJ
Source: consumeraffairs.com

I selected the Kenmore Electric Double Wall, Built In Oven 30, Model 790 48
I selected the Kenmore Electric Double Wall, Built In Oven 30, Model 790 48772901, October 2013, during the new construction of our retirement home. The oven was installed by a professional, licensed electrical contractor. My average usage of this oven was about one or two times a week; a little more frequently during the winter months. At about nine months old, the blower motor began making noises. My husband, a retired HVACR business owner, took apart the oven and found that the motor bearings were seizing up on the cooling/ventilating motor due to cheap manufacturing, not enough applied bearing oil, and poor design - the cooling/ventilating motor sits on top of the oven; consequently, absorbing a tremendous amount of heat. My husband was able to apply a large bath of (top of the line) bearing oil to keep it from seizing and we managed to limp along for about a year with this garbage cooling/ventilating motor.I went to the Kenmore parts site today to order a replacement. I was astounded to find that the website couldnt find the model number of my two year old oven! After several attempts, I gave up and went to another site (non Sears) that provides parts for multi brand appliances. Not only were they able to cross reference the part number for the cooling/ventilating motor, it was in stock and available for shipment immediately. Of course, the out of pocket cost was over $60.00 for a motor that, in the commercial refrigeration trade, would cost one about $20.00. I shudder to think of what Sears would have charged for the part! Not to mention the service call fee.I went through each page of the accompanying owners manual and schematics and found nothing with regard to a cooling/ventilating motor part number. The only information shown was the error codes. Of course, if the error code ** flashed on the oven screen, the consumer was advised by Sears to call their service department. Imagine that! These people dont want Harry Homeowner to repair their Kenmore items! Its just another way to ** money from the American purchaser. Once again, the average consumer is being subjected to cheap manufacturing, out of pocket expenses to repair a new item, and the inconvenience of making the repairs. Those without the know how to make their own repairs are forced to call Sears or another repair service and pay dearly.I am very angry with the retailers and manufacturing brokers in our country. We can no longer call them manufacturers because just about everything we purchase, was manufactured in a foreign country! I yearn for the appliances I had to leave in Baltimore. They were ten years old or older, but were manufactured so much better! I had no issues with my washer, dryer, dishwasher, refrigerator, ovens, freezers, or microwave. Most were GE, Kenmore or Whirlpool. Once upon a time, the manufacturing industries in this country took pride in what they made, how it was made, and how long it would stand the test of time. Today, the average consumer is subjected to planned obsolescence and the lifespans of our purchased products are becoming shorter and shorter.
Published: November 2, 2015
Bonnie of Conway, SC
Source: consumeraffairs.com

I purchased a Kenmore washing machine just about three years ago, series 70
I purchased a Kenmore washing machine just about three years ago, series 700 high efficiency model one year ago I had to replace the pump. In the last month it started making loud noises when in the spin cycle that started to get louder. I made an appointment with a reliable repair center that I have successfully used in the past and are very knowledgeable. The mechanic that came and looked at it said the bearings are worn out and it would cost 600 dollars to replace them. That is almost what I paid for the machine.I contacted Kenmore and asked if they can offer me some kind of help considering its only three years old and I feel that it should have lasted longer than that, we are only two people in the house. They offered me a 75.00 voucher towards a new one. Im disappointed and feel that since I bought the machine thinking it was a well known name they would offer a little more than what amounts to a Sunday sale price. I recently purchased another machine and sorry to say that I would not buy another Kenmore product.
Published: May 6, 2017
George of Monroe, CT
Source: consumeraffairs.com

Ive never had anything so liberating in my life. The thing is awesome. I al
Ive never had anything so liberating in my life. The thing is awesome. I always go with Kenmore. Whenever my appliance breaks down I always buy a new Kenmore. Any clients that I have its always Kenmore. My Kenmore washing machine is so durable. Ive only had to call Kenmore out one time to come and repair something and it was minor and it wasnt their fault or the washing machines fault. It was my small child climbing on top of it and jumping up and down LOL. And I think if that hadnt happened I would never had to call them. My Kenmore washing machine is so glorious. Its almost like a centerpiece you want to put in the middle of the living room for everyone to look at LOL. The thing is durable as say my clothes many many times. The thing is gorgeous almost like a Roman statue in my washroom.It was a little pricey but thats what you get when you buy top of the line and my mother always says you get what you pay for. Im not going to buy a cheap washing machine that Im going to have to keep fixing and fixing and fixing. I want something thats going to last me about 10 years before I have to put a new part in it and Ive got that now. Kenmore rocks.
Published: November 30, 2016
Jamie of Plant City, FL
Source: consumeraffairs.com

Our Kenmore is very powerful for an older model washer. It has all needed w
Our Kenmore is very powerful for an older model washer. It has all needed wash cycles. It also has a very large drum for its size and I never have a problem with clothing sitting on one side during the wash. Each cycle gives the clothing a really good cleaning. It also has a very simple look, making it easy to use. Moreover, the knobs being located on the top panel makes them easy to access after you load and close the washer. This washer gets the job done extremely well for the price. Why pay double or triple the price when you can get this model and get the exact same performance as other washers. I highly recommend purchasing it.
Published: April 8, 2017
Melyssa of Brooklyn, NY
Source: consumeraffairs.com

It was stainless steel looking and I loved the ice maker on the freezer doo
It was stainless steel looking and I loved the ice maker on the freezer door. The freezer door had many shelves and was spacious. The ability to move the shelves in the refrigerator part was most appealing because I buy different sized containers. Also the dimensions fit perfectly in my kitchen. I have owned Kenmore previously and the company has never let me down. Ive bought different refrigerators on the cheaper side and I can honestly say Id rather pay more for a Kenmore. I have a Kenmore washer and dryer too, with stainless steel look to it too. So I wanted everything to be made from the same manufacturer.
Published: March 3, 2018
Jenna of Billings, MT
Source: consumeraffairs.com

I have had this washing machine for eighteen years and only needed one serv
I have had this washing machine for eighteen years and only needed one service call. It is used at least three times a week. It has the heavy duty as well as permanent press settings and second rinse and spin options. It has been a true work horse and is still working fine!
Published: May 17, 2020
Sandra of West Creek, NJ
Source: consumeraffairs.com

We purchased a Kenmore Fridge french door with bottom freezer in 2010, Mode
We purchased a Kenmore Fridge french door with bottom freezer in 2010, Model # 795.78406.804, Serial # 0004MRHR19777, Mfg. Date 2010.04. To date, we have had 5 occurrences of the fridge portion turning off. No light, no error code, no cooling, just shut off. The first event happened sometime during the spring of 2011 while we were away from home. Lost complete contents of the fridge. Called Sears repair (note: no longer under warranty) and had the controller/computer board replaced at $350 plus labor. Thankfully bought extended service plan because 8 months later the same thing happened..... again replaced same board. This failure action continued a couple of times over the next few months and we were told by service to unplug the unit for about 5 minutes and it would restart. It did!!! Service person (a contractor for Sears) told us he has serviced other units with the same issue and if the issue is not with a defective component, the unplug/replug procedure works. Well it just happened again and the unplug/replug procedure worked again. Low and behold, my wife found out from the manual that the unit should be shut off if you are away from home for more than about a week. Makes us wonder if this failure mode is known by the manufacturer and is programmed into the controller. Kind of an unusual way to go Green, dont you think. Will likely scrap the unit after I carefully research other brands. I say scrap because I do not want to burden anyone else with the unit by donating to charity.
Published: February 7, 2014
Dennis of Hudson, NH
Source: consumeraffairs.com

We have never had a single problem with our set of Kenmores. We did not buy
We have never had a single problem with our set of Kenmores. We did not buy the top of the line more of the bottom line, no bells and whistle. The settings are easy to read and turn knobs too, Im blind/low vision and markings are bold enough for me to see. Baskets are more than big enough to handle all of our washing loads. No extra settings to cluster the facial plates with settings we will never use. Bleach trough in the right place and easy to pour into, big enough to hold recommended amount, softener container in the middle easy to get to, softener lid can be a little hard to get off if you cut your fingernails too short. Product and price was right, have had for 5 years no service calls, bought a set for daughter.
Published: February 5, 2019
James of San Antonio, TX
Source: consumeraffairs.com

I would recommend it simply because it is a Kenmore and thats the only bran
I would recommend it simply because it is a Kenmore and thats the only brand I will ever own because I have never had a problem with any Kenmore appliances that I have purchased over the years. This is a very reliable washer because it gets the job done in half the time and is very easy to use and operate. My washer has a full load of clothes done in fifteen minutes. Overall I would recommend this product to anyone. The appearance of this washer is simple and the exterior surface is easy to clean with a sponge and cleaning spray. I always wipe my washer down after every use so it doesnt have a huge build up of dust since its in the basement. Very good value for the price. I only paid $200 for mine and it works just as good as the newer and overpriced high efficiency appliances which almost always break down at some point. In my honest opinion, older styles get the job done quicker than high efficiency pieces of crap.
Published: June 20, 2016
Laura of Toledo, OH
Source: consumeraffairs.com

I used a Kenmore washer and dryer for many years and was very happy with th
I used a Kenmore washer and dryer for many years and was very happy with them and felt that they were the best on the market. They were dependable, well-built and lasted for years without need of repair and always did a good job on my clothes.
Published: December 31, 2015
Janie of Flint, TX
Source: consumeraffairs.com

I have had a freezer made by Kenmore that we have had for years because we
I have had a freezer made by Kenmore that we have had for years because we have a large family and we need the space for the extra food so we wouldn’t have to go to the store as often. It’s large enough to store enough to feed our family of 6 for a month with our refrigerator as backup and with the drawers and adjustable shelves (which considering this model was made over 20 years old) was a big deal. We recently moved from Virginia to Ohio and my grandma and myself insisted on bringing it because we haven’t had a problem with it since the day they bought it. When we got out to new house we found that we had a new Kenmore refrigerator and it is amazing. It’s a new model and we love it as well.
Published: December 5, 2015
Shannon of Columbus, OH
Source: consumeraffairs.com

I like the Kenmore refrigerators double doors, meat and vegetable keepers a
I like the Kenmore refrigerators double doors, meat and vegetable keepers and ice maker. The refrigerator portion has 5 shelves, the freezer section has 4 and the freezer door has 5 shelves. I love the ice maker and the way the ice cubes are moon shaped and not clunky. I like the vegetable bin because it keeps the lettuce crisper and the tomatoes are not soft. Cucumbers are kept crisp for over a week as well. The meat keeper has a clip that can be adjusted up allow cooler air from the freezer to come into the meat keeper. The shelves are adjustable and this allows storage space to be used to a maximum advantage. I really like everything about the appliance, Thats why I chose it. Its been a great 30 years. I have always shopped at Sears for appliances and their service after the sale has always been great. It is easy to get replacement parts if you are lucky enough to have someone in your family who can work on appliances.
Published: February 19, 2018
Joyce of San Antonio, TX
Source: consumeraffairs.com

My Kenmore Built-in oven is a workhorse. I have had one service call in 16
My Kenmore Built-in oven is a workhorse. I have had one service call in 16 years of using it, and that was due to something I did wrong. I dont know how old it is, but it was built in when we bought the house in 1999. They may no longer be as good, but one can hope.
Published: February 11, 2017
Charles of Salem, OR
Source: consumeraffairs.com

I have had my washer and dryer for about 18 years and knock on wood it has
I have had my washer and dryer for about 18 years and knock on wood it has never give me any problems. It take a licking and keeps on kicking. I would recommend them to anyone. Mine are getting old and outdated but still does the job and I would buy that brand again. The appearance is not very pretty anymore, but they are in a washroom so that does not matter. What matters is that they are still after all these years still functional. I cant remember what I paid for the set 19 years ago but it was worth whatever it was. They have seen to my need and I do about 4 loads a week every week.
Published: March 23, 2016
Dianne of Ocala, FL
Source: consumeraffairs.com

I recently noticed rust around the bleach dispenser of my Kenmore top loadi
I recently noticed rust around the bleach dispenser of my Kenmore top loading washer Mod 796 2900 2000. I called Sears and was told to call the Rework department at 1-800-659-7026. I spoke to several folks to include John, Jose and Paul (no last name or employee number was given) and 2 out of three said there was a RECALL on this model number and one said there was not. The final person that I spoke to said there was a recall and actually scheduled a technician to come out and service my machine. I asked specifically, since this is under a recall I do not have to pay the service charge right? and I was told, that is correct. When the tech called to tell me he was coming he said he would have to charge me because this was not a covered call. I then called 1800-549-4505 and spoke to Zack. He told me that it is not a recall but a Service Flash (SF26-813). I was told that the Service flash covered the parts and all I was responsible for was the trip charge of $85-$89 and if you are given any problems have them call to this number (1800-469-4663) and reference the SF number. The tech called me back and again said he verified and was told that this was not covered and that I would have to be charged. I asked for their departments number so I can have the dept. that I spoke to talk to their dept. but they would not give the number. I called the 800-469-4663 and spoke to Anna (employee number **) and she said that she read off the notes from the last phone call that my washer was not covered because of the serial number range. So basically, Sears personnel are not all trained the same (leadership/management problem), because of this Sears/Kenmore wouldnt take care of a defective product that they sold me for a large amount of money. Granted, it is not under warranty any more but I thought the company would take care of a defective problem regardless because of their name and reputation. It probably would have been cheaper to fix a problem at somewhere around $200-$400 than to lose all the customers that this event is going to cause. I have made numerous phone calls to see if Sears/Kenmore would address this problem but to no avail. If you are considering buying a Kenmore appliance of any kind please do research beforehand and reconsider.
Published: October 9, 2015
Gilbert Gil of San Antonio, TX
Source: consumeraffairs.com

Recently bought a house that is only 5 yrs old. Builder or previous owners
Recently bought a house that is only 5 yrs old. Builder or previous owners equipped the home with all Kenmore appliances. In the 14 months since I have lived in this home, all of these appliances have either completely failed or are starting to. After only 6 yrs of use, these appliances are nothing but trouble. These machines are obviously well beyond their warranty terms so I have absolutely no recourse to have them repaired and even if I did, there is no chance that I would. It is quite clear to me that if you wish to purchase appliances for your home that you expect to last, DO NOT BUY KENMORE!!! The microwave is completely nonfunctional, the range has started to fail, the dishwasher never worked well, the clothes washer leaks and has been replaced and the clothes dryer has begun to fail. I WILL NEVER BUY A KENMORE APPLIANCE AS LONG AS I LIVE!!!
Published: February 9, 2014
Ric of Lac La Biche, AB
Source: consumeraffairs.com

NEXGRILL 6-Burner Propane Grill-with Ceramic Searing Burner What A Grill, t
NEXGRILL 6-Burner Propane Grill-with Ceramic Searing Burner What A Grill, this NEXGRILL 6 Burner all stainless steel grill with Ceramic Searing Side Burner for the perfect touch on meats. This grill arrived in a large cardboard box on a pallet so it was well packed. Being in my late 70's I had a friend help my, the assembly was very easy just mainly following pictures in the instruction book and common since, we had it fully assembled and ready to light up in two hours. This NEXGRILL is a very well built, attractive and has a brushed stainless steel finish. I wanted a cover for the grill and didn't find one listed so I called NEXGRILL customer service and they gave me a number made by NEXGRILL but was unbranded so I ordered it from Home Depot. Customer service at NEXGRILL also took care of registering the warranty for me when I was on the phone. I owned a 4 burner NEXGRILL that I purchased several years ago and I gave it to my Son. I don't know how they could improve much from my older grill. the new grill sure has even heat and the searing burner works great, and all burners light the first time.. One last important item is the Rotisserie, it is very easy to use and as you can see in photo # 6 our dinner is on.
Published: February 4, 2021
OldbutYoung
Source: homedepot.com

Easy on energy, self maintain, and cools really great. Has a lot of door sp
Easy on energy, self maintain, and cools really great. Has a lot of door space and has 3 shelves and 3 drawers that are big and spacious. Ice maker and water hookup is awesome. Refrigerator is wide enough to get just about what you would like to put in it. I love its stainless steel exterior. Its very easy to clean and to keep it clean and to take care for. Very bright and pretty. I would recommend this product to anyone. You get your moneys worth with the side by side refrigerator.
Published: March 26, 2017
Gloria of Columbus, NC
Source: consumeraffairs.com

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