This dryer is great. Super easy to use and very simple. Its nothing fancy and gets the job done and gets my clothes dry. The dryer is very quiet as well, which means I can run it at night without disturbing anyone. It can hold a large amount of towels as well as queen sized sheets at the same time. I go through a lot of towels, so knowing that I can dry them all at the same time and not have to divide it up into two loads is the best. The appearance is great. Its white and matches my washer. It blends in with the other appliances that I have and fits perfectly with the theme of my apartment. The value is great. I definitely believe that it is worth the price that I paid for it. I have had it for a few years and it is still going strong.

I got my dryer at a furniture store and paid around eight hundred dollars. The value was definitely too high to me! But if youre gonna use any brand this is it! My dryer was white. The front loader has plenty of room on top! Its so easy to use & hook up was simple. I loved it. Its very clean and nice designed. Knobs were very easy to use. Only problem I had was my lint kept getting clogged after one load. But I washed rugs, covers, and a lot of items. Everything was done quick, nice & warm. I had it for four years before replacing it.

Easy front loading and has a feature where the door stays open a few inches for odor control. Quiet, uses less water and has a lot of cycles to chose from. Easy to add soap and fabric softener to the reservoir.

It is an amazing machine. I love how efficient it is. It always works amazing. I recommend this machine to everyone who is looking for an awesome experience with a new set washer and dryer. I love mine and I wouldnt change it. It fits a very large load of clothing and towels. It doesnt take very long to dry at all and it always works amazingly.

This washer is great! It cleans clothes thoroughly, even grimly work clothes and kid stained items. It is very durable and requires little to no maintenance. I have had my model for over ten years now and have never had to have service performed on it. It does require regular cleaning but no more or less than any other model. Very sleek design and easy to load. It is big enough to accommodate large loads but the overall size is small enough to fit in just about any configuration in your home. Any product that lasts longer than 5 years without requiring service or needing to be replaced is an excellent value. My family has always bought Kenmore appliances because of their overall value.

Its large and turntable works wonderfully. It hold my large 9x12 baking dishes. The power setting for reduced power does not work well! Difficulty getting 50% power intermittently ineffective. Other than that it is a good microwave.

Use for 2 loads 3 times a week. Never breaks down. Always works clothes. Come out clean. Whites are white. Dark clothes clean. No soap buildup. Not a lot of noise – a quiet machine. Have experienced no problems. Works perfect first and last use. Would recommend to family and friends to purchase. Not very flashy but the controls are easy to understand and use. Fits in nicely with my basement laundry area. White and clean. Compact – does not take up a lot of space. Small but efficient. Great value for the price. Reliable. Hard working. Easy to operate. Best washer I have owned as of this time.

The refrigerator was given to us by my mother-in-law who had it in her home for at least 2 years. She moved out of her home and it still worked fine so we replaced our refrigerator which was newer and already on its way out. That Kenmore was a very dependable refrigerator that gave us 12 more years of service w/o needing any repairs. When we finally purchase a new refrigerator it was for the purpose of replacing a very scratched up Kenmore (dogs/kids inflicted damage) but amazingly enough it was still working so we donated it and we would not be surprised if it is still giving the new owners good service today. Would purchase another without hesitation.

Dishwasher is very fast when washing each individual dish. The dishes come out sparkly clean and with little to no residue on them. Button placement on the outside of the machine are clearly marked and show an ease of access when deciding what to do next. Nicely sized with no issues regarding placement. Rectangular shaped and wonderfully angular. Shiny, lots of buttons, medium size, and cleans dishes with no problems. A definitive recommendation for any customer who is looking for a properly sized dishwasher.This dishwasher is very very sleek, defined, and shiny. The metallic, lustrous finish is just one of the many appearances on this machine. Its shape is neither bulky nor small. It is a moderate rectangular of medium size, perfect for any sized kitchen. The dishwasher is a bit on the pricey side. That does not make it not worth it, but in fact worth more than every penny. The appearance, value, size, etc. all make the machine look rather fancy and worth exactly what it is valued at.

This refrigerator keeps all my food nice and cold. Have not had any maintenance or replacements done on it. This is an excellent size refrigerator. Im able to comfortable go grocery shopping and not worry about if there is enough room in my refrigerator. It fits everything I need for all the meals and snacks for the week. This is a nice sleek designed refrigerator and it fits perfectly in with all my other kitchen appliances, as well as it add a special element to my home decor. I am very pleased with this purchase. This is an amazing valued refrigerator. One of the best purchases I have made so far. I dont see myself replacing this refrigerator for a very long time, and even if I have to I would replace with the same make and model.

It is quiet and cleans well and really does not need much maintenance and all clean products work well. It is easy to use and does not need any instructions to use. You can easily figure out how to operate it by just touching the panel. My favorite thing is that it is quiet and I never notice any smells coming from it after a few years. The silverware tray is easily removable for larger pot and pans and I can fit small plate in the top very easily. I like that it has so many nooks and hooks so your wine glasses are safely cleaned. It is easy to read and cleans well and keeps it appearance after years of use. It is blends well with other appliance and cleans easily and has an easy to see time schedule. It was a fair price and really like the extended warranty even though we did not need it. We did have a problem once before with a different dishwasher being loud and have a warranty recall and were pleased with this one.

We had no issues with the performance of the fridge. It ran quietly for many years and never required servicing. I would probably still be using it but our family needed a larger size refrigerator with a larger freezer compartment. The fridge was an 18 Cu Ft size. It was perfect when we first purchased it. Plenty of freezer storage for our needs. We had a free standing freezer for our garden vegetables and large quantity storage. It had become just a bit too small for our needs. It was nothing fancy. But a nice attractive simple design. Just a basic refrigerator. Plain white with a textured finish. It did not show fingerprints but it did pick up dirt in the textured finish. It proved to be an excellent value and well worth the money paid. I guess you could say I got my moneys worth out of this one! Best value yet for the years of service.

Every time I use the dryer it gets the job done. It doesnt take hours to dry them and it allows me to get more dry in half the time. I would recommend in using this dryer to help save time. It is time saving and has really helped me get my drying done. With the setting on the dryer, I can control the dry I need for my clothes. I like that is dryer is compact and it has a wonderful look to it, it is modern and fits next to my washer easily. Having the matching set will make any washroom complete and beautiful. Not everyone likes going out spending big money on washers and dryers. I found that this price was in my price range, it wasnt too high and you are getting the product for your money so you never have to worry about overspending.

The reason I chose to purchase these particular Kenmore Dishwasher was because the store was having a sale on the product and it fit my budget and requirements. I like the easy to use buttons, all the different kind of settings to clean and dry the dishes, prewash, and the easy open and lock of the door. However, I dislike the noise it makes when the dishes are washing. I wish it were quiet and when it switched cycles it didnt click or make noises as well. I also wish when they dried it would leave less spots on the dishes.

Dries a full load of clothes in 45 minutes or less. Also has wrinkle guard capability that surpasses any other that I have seen. Plus it bears the Kenmore name which means quality! Have not had a single problem with this dryer. It works consistently every single time no matter what size load is put in it. Would recommend to anyone interested in the older, front load style dryer. I cant say that it is pretty or even attractive but it looks way better than the rusty piece of junk that I had before I purchased this one. It does have a sleek updated design and is comparable to newer models. Good value for the price. Would recommend to anyone looking for a quality, reasonably priced appliance of this kind. Again, Kenmore is synonymous with quality and value, even in todays market.

Very efficient, didnt use a lot of water or power and was very quiet. It was very simple to use and even did large loads quickly. I was very satisfied with this washer. It was very reliable, it last about 15 years before we had to replace it. It never gave us trouble at all, and we never had to replace any parts on it. It was very nice looking. It was bright white and matched the paint in our utility room. It had smooth corners and looked very modern and appealing. Wouldnt change anything about it. This was a very good, reliable washer for the price. It was on the lower budget price side but it still gave us many years of use for the price.

The refrigerator kept most of the food cold, however it had poor vegetable humidity control. The meat container sections were well-spaced but I prefer have a single compartment instead of using a multi-spaced compartment area to store your rock-hard meats. The refrigerator was well-spaced and it had decent legroom for standing inside of it, however when it comes to freezer room, there was not enough space. Yes it was overall not great.

Very quiet, fast, high capacity, thorough dryer, great options settings, convenient loading and easy unloading, solid manufacture, sturdy and very strong. Functions very well all the time, never has ever not functioning. Very good, very fast and easy to use and very efficient. A very good dryer makes my clothes nice and fluffy. Very sleek and very cool modern yet at the same time very traditional, does not look too bulky and does not look too tiny. Takes up just the right amount of space. Very good price always at Sears because Kenmore is the primary brand at Sears so it is usually on sale. I think that the value for the money is excellent.

It is a good washer machine. Its HE efficient. The Kenmore brand is very good at producing washer/dryer machines that are of quality. The washer machine is reliable. It can fit all of my items according to its settings (like cotton, delicates, etc.). The appearance of the washer machine is satisfactory, in my opinion. The important thing is functionality of the product. The machine is efficient in its work. The value of the machine is good. The price of the machine was a fair market value price, not overly expensive.

It actually removed dried and baked on food! It was quiet and easy to operate. I would definitely look for a similar model when upgrading. It is affordable for us and we love it. Even my 13 year old son uses it. The size was appropriate we for the space that we had in our kitchen set aside for the dishwasher. It fit snugly and perfectly. There are no gaps worth mentioning and it is beautiful, at that. The stainless steel matched the decor theme in our kitchen and the design is sleek and elegant. Its easy to clean and maintain and the finish is flawless. I cannot remember what we paid for it but to me I would pay it again. It has been worth every penny for the ease and beauty it brings to our kitchen and lives.

We bought a really expensive, top of the line, Kenmore Refrigerator 7 years ago. The kind with the display on the front that lets us specify how many oz/cups of water to dispense, etc. Recently the whole front display stopped working. We also have a valid warranty. After waiting two months and 3 visits from the repairman, were told they cannot fix our display on our refrigerator. They could fix it if we had a black refrigerator, but they no longer make that part in white to go on a white refrigerator (They did offer to put the black part onto our white refrigerator which takes up a substantial part of the front and would look ridiculous to have a white + black refrigerator in our all white kitchen). Top of the line refrigerators are supposed to last more than seven years. And their warranty is crap. They used to be rated high for customer service which is why we bought a Kenmore and paid extra for the warranty, but now it seems theyre all too happy to collect money, but when it comes to replacing parts with the correct replacement parts, they cant deliver.

I have had my Kenmore dishwasher since we built our house 27 years ago. It is still working great. I wish it was quieter to run. Most of my Kenmore appliances have bit the dust but not the dishwasher.

Kenmore is and always has been a steady, reliable performer. It is American made and thats enough for me. I have used Kenmore products for over 50 years. Kenmore as solid as Sears is an accurate truism. The washing machine that I have is a great performer. If it was an employee, I would give it raises and top performance reviews year in and year out! Yes there are newer technology washers and dryers out there with all the bells and whistles and lights. Yet, they are very expensive and are usually not made in America. I will always opt for the steady consistent performer every time.

Been great, keeps things cold and has plenty of storage space. We bought it 2 years ago and it still runs like its brand new. I would recommend our fridge to anyone! it really has been a great appliance.

It runs great, smoothly and quietly. The exterior is easy to clean and manage (it doesnt show fingerprints or spots as much as other stainless steel products) and the interior is durable and functional. I love this refrigerators size. It fits all of our frozen and fresh items perfectly. The shelves are easy adjustable and the baskets make for easy access. The exterior is a great color and easy to keep spotless. It easy to keep fingerprints at bay and to keep looking fresh and new. Kenmore is a great name for appliances and this refrigerator keeps up to that name and promise. For the price this is an outstanding fridge.

In 2002, we had a new home built and purchased all new Kenmore Appliances. That was a huge mistake. The range almost burned our home down. When the oven got stuck on high and wont shut off, I had to throw the breaker as the oven was too hot to touch. That was a couple of years ago. Sears wouldnt do anything for me. Lets see the Kenmore dishwasher as it had two motors and three thermal fuses replaced. The microwave door is cracking all the way up the handle for no reason. The fridge drawers have broken twice. No wonder Sears is just about out of business.

It works really good. Definitely worth the money I paid for. I have no problems with it. I would recommend to other people who are shopping around for a refrigerator. It is a good size. It is hard to buy a lot of food at the same time since it isnt too big. I wouldnt recommend it if you have a big family. I am very happy with it. It is nice and expensive looking. I like the way it looks and feels. I would recommend to all of my friends. It was definitely worth the amount that I paid for. I love it! The product has been working amazing since the day I got it. I would consider buying another one just like it.

I bought a Kenmore Elite refrigerator from Sears less than three years ago. I have had technicians out at least three times this year because it keeps breaking. I get a different story and different bill from them every time. It is broken again, and had another appointment scheduled for tomorrow. 6/19/19. Now it is pushed back to next week. And I keep getting charged, and now Sears has raised the diagnostic fee for a call out by 13%. Last technician told me they have a lot of problems with the Kenmore Elite refrigerators - DONT BUY ONE!!!

My Kenmore is a side by side 25 cu. ft purchased at Sears. I love the storage space which I can customize, adjustable shelves and automatic defrost. The only bone I have to pick with this refrigerator is that you have to change the filter for the water dispenser approximately every six months. If you dont, it would probably take about an hour to fill a glass of water, lol.

Its ok and satisfied with this refrigerator. It works great and has all that I want. Ample storage space for refrigerator and freezing purposes. Also good space on doors for condiments and large sized bottles for beverages and soda. Great exteriors and stainless steel is easy to maintain and easy to clean and polish and keep it up like new and easy to wipe the stains and finger spots. It was not overly expensive and was well within budget, plus we got some incentives with this purchase, so it was a great value when combined with the incentives.

When youre raising a brood of boys that eat constantly, your Kenmore dishwasher never stops running! Keeping my dinnerware spotless for years too! I cook almost every meal at home for 4 people. I load breakfast, lunch AND dinner dishes throughout the day/evening with a little room to spare for a midnight snack. THEN, I turn it on before bed, ready for the next days meal. Wash, rinse, repeat! Dependable and reliable. Until the day I moved out of our 18 year residency of our first home, our Kenmore dishwasher kept the appearance of new! I hated to leave her behind! Any brand dishwasher, (Kenmore) that can last 18+ years IS A GREAT VALUE! My ex still lives in that home, my son recently out of the service, moved back in. Is still filling that Kenmore dishwasher since he was a teen. Id say... THATS A GOOD VALUE FOR OUR MONEY!

I have a Kenmore Elite washer and the liquid bleach tub is getting rusted around the tub. When I called in for service, I was told that this was not covered under warranty, however, this seems to be a product defect. It will cost me a service call + additional charges for labor and parts. This is a product defect! Simple as that! I guess Kenmore does not stand by their product?

They have been good, but the dryer is dying after ten years. It is a stack unit, and I am not impressed with the dryer at all. The washer is awesome, and is full size which is also excellent. Honestly, it just keeps on working, other than the dryer not being really effective. I thought it was due to the venting. But I changed the hose and that still doesnt work.

Before discarding it I tried it again shortly after with no luck. In frustration, I closed the door rather aggressively and it started. I have been using this microwave now for a year, almost every day, a couple of times a day and it has worked perfectly. There is a safety switch on the door lock that apparently stuck. In all fairness to Sears, I now would highly recommend the Sears Kenmore microwave as an excellent appliance.

I liked the dishwasher we used. It worked very well and cleaned the dishes for the most part perfectly. I didnt have to rewash the dishes and I didnt have any problems with the machine itself. I have a family of 4 and we went through a ton of dishes but it would fit the majority of the dishes in at one time. Sometimes I would have to do a second load but not often. It was a beautiful machine. Clean and snazzy. It didnt have a ton of buttons on it and it was easy to use. The color went well with my kitchen and it fit in with the cabinets well. It was worth the money we paid for it. I didnt have to put money into it and it saved us some on water and electricity. It was a good buy.

We have a Kenmore Elite Smart Wash Quietpak 4 model 11049962603 that we bought in 08/2009 with a 2-year warranty. It is now 11/2011. The machine was replacing a 30 yr. old Maytag that still worked. Our 30 yr. old dryer had died and we thought we would buy a new energy saving set. We were sorry we did. The Maytag would probably still be working. The washer just stopped working the other day. We called Sears Repair to fix it (thats where we got it from). The repair guy came out and said the motor board needed to be replaced. He quoted us $671.13 to repair it. We paid $863.99 plus taxes for the machine (see the problem here?). We refused service at this time, because we wanted to see if something could be done about the costs. In my opinion, we would be better off getting another new machine that doesnt have 2 years of wear and tear on it (we are out $129 for the service call already).I called their 800 number to see if anything could be done. Yes, this is outsourced. I wish they would give the jobs to Americans. We need all the jobs we can get. Well, as with many others, I was told there was absolutely nothing they could do except sell me a 1-year extended warranty for $319.99. It would cover the cost of the repair guy, any parts and labor up to $500. If we take this route, we will be out $129 for the original service call, $319.99 for the warranty, and $171.13 for the costs above $500. The grand total is $620.12 (not much savings here). I called the Escalation Department at 800-376-0557 (at least, I got an American this time). Again, I was told there was nothing they could do since the warranty expired 3 months ago on my 2-year-old machine.The entire time I questioned them all on the price of the part to fix our machine. The repair guy wanted to charge us $503 for the part. On the Sears website, the part is going for $372.70. I asked everyone why such a big difference in the price to no avail. I was told, I dont know anything about the website.” Or, I was told, The repair people and the website each charge their own prices.” I was told by the repair guy that if we picked up the part ourselves, he would install it for another $129 for the call. The grand total here is $501.70 plus the $129 for the original service call. Well, if you are going to gouge customers for not only the service call but also on the parts, I am taking my business elsewhere because of the principle of it all. My husband searched the part out at other places online and we found we could pick the part up starting at $142 for a refurbish and around $225ish for new (we may fix it ourselves).

I initially chose Kenmore for my dishwasher because of the well known quality of the brand and knowing I would be getting a good dishwasher. Most, if not all, of the dishwashers I have owned have been Kenmore. They are excellent at getting the dishes clean. However, the features that I would like improved upon would be to decrease the amount of water left on the dishes after going through a cleaning cycle. Making sure that the dishes come out drier. Overall, Kenmore dishwashers have always been a very reliable and quality brand that has beyond exceeded my expectations.

Like most Kenmore products, we find our Kenmore refrigerator to be extremely reliable. It has been in operation in our home for 20+ years now, and continues to have no problems. Our last refrigerator was also a Kenmore, and ran trouble free for at least 17 years. We then moved, but I wouldnt be surprised if it was still running well.

It washed dishes, sometimes food would be melted onto the container. The individual cycles were not used much, just the standard, but it did pretty well for its price point. I didnt like the color, should have gone with stainless models. The size was very nice. It had enough space for all of our dishes and cutlery. We were able to for several days and dinners worth of food onto the dishwasher and they almost always came out equally washed and clean. I did not end up liking the color very much. It was not the color I originally wanted, but I bought it on sale so I went with it. Inside and out, I would have preferred something like a stainless steel look for the dishwasher. I was happy with the value, especially because I was able to buy it on sale. The dishwasher never broke down or needed repair so it was a quality purchase. I would recommend it again if it was a dishwasher that was on sale.

Gets extremely dirty clothes clean in one wash. Low energy so my utility bills arent high. Great look, and easy to use buttons. Not extremely loud like my previous washer. Definitely big enough to fit all my standard washes. Sometimes my king size comforter can feel like a tight squeeze and the wash isnt the absolute best but it definitely works. Definitely looks great. People always notice it when they see my laundry room. Definitely a nice looking unit not a dated look of some washers. For the cost with the energy costs, its look, and how good the washes are this washer is definitely worth the buy. For its price its hard to beat the combination of looks and features.

I do not have to worry about my clothes coming out clean from my washer. I KNOW they will come clean. Kenmore is the only washer I will ever use. It is very reliable, and makes my life easier. My washer is one of the best assets in my home. The overall appearance of my Kenmore washer is very nice. It has a clean look to it. It always matches with what I have in my laundry room. I like having white appliances because it is easy to clean and goes with the entire house. The value of my Kenmore washer is priceless. I could NOT do without my washer. It saves me time, money and the hassle of having to go to a laundromat.

3 1/2 years ago, I had no income and received state aid from an agency, OLHSA. They provided me with a new refrigerator (brand-new from Sears and Kenmore), insulation and a few other items. Now the refrigerator is leaking water everywhere, which is highly unusual for a refrigerator thats not even 3 1/2 years old. I contacted Sears and they said that they cant help me because the refrigerator is out of warranty. I contacted OLHSA, the state agency who provided me with the refrigerator (at no charge, since I had no income). I am now on permanent disability with low income. This past Monday, a representative from their office (OLHSA) came to my home and tested the refrigerator.He found that it was defective and it needed to be replaced. However, I received a phone call from OLHSA on 3-5-15 telling me that my income is too high for them to repair the refrigerator, even though they are the ones who provided the refrigerator in the first place (AND IT IS NOT EVEN 3.5 years old!) When OLHSA asked me to submit my income documents, I did so and was not told there was any limit on income to have the refrigerator repaired OR replaced. So now, I have a refrigerator that WAS brand-new, less than 3 1/2 years ago, that was bought for me by a state agency. It is now defective and leaking water. I have a very bad back (which is why Im permanently disabled) and cannot be getting down on the floor and sopping up water every 7 to 10 days. Im shocked that this refrigerator didnt last even 3.5 years AND neither Sears OR OLHSA will stand behind their work OR the vendors they CHOOSE to do business with.Do I any alternative than to buy a new refrigerator? As I said, Im on permanent disability and the checks I get dont go that far, especially when my electric bill is $74 a month because my refrigerator is running constantly! I have appliances that were here when I bought this condo that are still working fine. I didnt choose the Kenmore refrigerator, OLHSA DID. I cant believe they cant/wont make this right, especially since Im permanently disabled & on a fixed income. WHY DID THEY NOT TELL ME ABOUT THE INCOME REQUIREMENTS before the technician came out? At least I got confirmation that indeed, the refrigerator is inefficient, does NOT meet govt standards & is defective. In the meantime, it runs almost 24/7 (running up my electrical bill) & I continue to have to throw away food that gets wet.

The size was great for a family of 5 and never had a problem. We have 2 dogs that shed and the hair is always under the refrigerator but even this did not cause a problem. Had it for over 28 years and ran great. The size was perfect for a family of 5 but the freezer section was a little small and could have bigger. We did have a stand alone freezer also that really helped. Was a plain white refrigerator with textured sides and front but it was very easy and simple to keep clean. The inside had adjustable shelves that helped with cleaning also. I really do not remember what we paid for the refrigerator since it was so many years ago but since it lasted so long I would consider it a really great value.

I have a Kenmore side by side that is 7 years old. One year ago the water line that services the drinking water developed a leak. The leak was not at a bend or pressure point. It just split on the side of the hose. I spliced the line the with some new line and 2 connector. Recently it started leaking again. The original hose is so brittle that if I were to push on a connector it will most likely break again. The hose runs into the back wall so it cannot be replaced without tearing off the entire back panel which Im not sure is even possible. I feel that a water line should last close to as long as the rest of the unit. Especially if it is not replaceable. So thanks Kenmore for saving 10 cents and using cheap materials. I guess you think I should take my fridge to a landfill and buy a new one every 7 years.

Sold this unit with our last home, which we had for 7 years. Good interior design layout, no frost problems, energy efficient and easy to clean and maintain. A good height for low ceiling homes. We were very happy with the layout of the refrigerator side; the door shelves are well placed and interior shelving is adjustable. The freezer is a little cramped, but that is a sacrifice for an ice maker. Height is great for lower ceiling homes. The refrigerator looked beautiful in the kitchen, it is easy to match with other appliances. Its easy to clean and resists scratches and stains. The price was comparable to other models in its class - we could have gotten a lesser known brand with a freezer below, but decided to go with the Kenmore because of the reputation and warranty.

I love the volume, size, style and everything about the refrigerator. My mother has one too. With everything inside I love it. It has perfect size. I could move it around. I love it if its gray in my kitchen but it fit everything in there pretty. Its pretty cool appliance. It does the water, does good ice. Has a lot of space inside of the fridge and freezer, out of the freezer. I got it cheap too. Its pretty good deal and value. I would recommend this to everybody. You’ll love it.

Ice maker breaking - freezer door wont stay close use you push it & shelves breaking. I dont like but cant afford to buy a new one and it WILL NOT BE A KENMORE. It fits all the items, shelves hold enough items, cant get a 2 liter of soda on the top shelf, dont hold enough eggs, butter and other small items - lettuce wont stay cold, put a item in back on it FREEZES up. Big enough for 2 people not big enough for more than 3 - holds enough items that we need. I would never ever ever in many year ever buy a KENMORE. I DO NOT intend for anyone to buy a KENMORE. Service calls they dont show up. Never have the parts in stock. Always late on showing on a service call.

The microwave oven tech explained that unless you open the very difficult to open door exactly right, then you might pop the fuse in the oven and short it out. If you lift up just slightly on the door rather than pulling precisely level it could pop. Very poor design if its that easy to do.

The dishwasher does extremely well even on burnt on food. Removes grease with ease and rinses cleanly. It is so easy to operate that even my 10 year old uses it. Being the parent of two children and having a busy life the capacity of the dishwasher is very important. It hold all of our daily dishes and glasses in one wash cycle. The easy clean exterior of the dishwasher is very nice. The controls are not overly obvious and the appliance is eye catching. The interior shelves are nicely arranged and look good. The overall price of this dishwasher is very comparable to many others on the market, but unlike the others this product works very well. We have had no issues with this model.

I love my refrigerator, very dependable and durable. I love the ice water and ice dispenser. I have enough space for all my foods and keeps my fruits and vegetables fresh and crisp. I love the side by side. I can shop more now in one shopping trip. It is very attractive with the ice and water dispenser on the outside. Very convenient. The side by side refrigerator gives me more room for all my food and vegetables and my gallon of milk and juices. And it is easy to clean the interior and exterior. The value and the quality of my refrigerator, also the quality and workmanship is top rated. Is everything I look for and wanted in this refrigerator.

My husband and I went to Sears appliance in Clifton March 6, 2014. The salesperson was rushing to make a sale, but we insisted on asking questions like, Can the microwave be used with the rack that is inside it? He told us they sell them with the rack because it can be used with the rack. We paid $400 for the Kenmore over the range microwave oven. We even purchased the extended warranty. With both the manufacturers warranty and the extended warranty we felt safe. Well, the microwave caught on fire and when we called we got a royal run-around for 3 hours. Sears blamed the manufacturer, the manufacturer blamed Sears, then Sears blamed me for using the microwave. The consumer is now blamed for using the appliance as the sales person said it could be used. This microwave has a rack to be used when cooking. It worked well for 6 months, then it caught on fire. When we asked about the warranty and manual, it turns out that the consumer is at fault no matter what happens.My house could have caught on fire. I have a microwave oven that should not be sold because of its tendency to catch on fire or blow up. The techs used the words blow up, not me. It is a fire hazard. Sears will neither replace nor will they repair the microwave. The people at Sears dont know that Kenmore is a part of that company and that they have the same numbers. Its ridiculous. I took pictures of the charred section. I thought Sears was better than that. I guess the best suggestion is dont buy microwave ovens from Sears. I checked other reviews and they all give terrible reviews. I should have read those first.

Its a workhorse that can work well. It has lasted for years and works quickly and efficiently. I have peace of mind knowing that my dishes will be satisfactorily clean. They come out sparkling with absolutely no residue. So impressed with the performance. Highly recommend to anyone. The dishwasher is unbelievably roomy. It can fit the dishes and utensils of a 5 person household easily. It can also fit a few small pans and a large pan. I recommend putting all pots and pans in one load and all cups and bowls in another. It is not the prettiest dishwasher in the world but it is nice and neat and simple in appearance. Its easy to keep clean on the outside and inside. It is a homely looking appliance but it is good and unpretentious. It is a terrific value. For a fair and decent price you will never have to worry about washing and scrubbing and toiling after cooking ever again. It is a wonderful feeling.

Purchased my Kenmore French Door Bottom Freezer February 2013. Had issues right from the start. The ice maker didnt work but there was a thick layer of ice in the bottom of the freezer. Turns the tubing for the icemaker was incorrectly installed. In 2016 the ice maker worked but didnt dispense the ice. Had to have a technician fix that. Now in February 2017 I discovered the back of the refrigerator is rusted through and there is a hunk of ice on the back of the refrigerator. I purchased an extended warranty after the ice maker incident but Im now told that the fine print in the contract states that issues caused by rust are not covered. This refrigerator is only 4 years old. Ive had other refrigerators that have lasted me 20 yrs. Will NOT be buying another Kenmore!

It has a low life capacity and usually, the bulb burns out decently quick which is not a huge problem and should be fixed. Also, I never had room to do what I needed to do and the unreasonable size made it even harder. Its just a hard to handle fridge. But it is still a nice fridge and just my style.

Our machine is an older model, but it handles everything I pack it with! When its time to replace it, I will definitely consider the company. My clothing comes out clean, and the songs are straightforward.

I attempted to retrieve a baked casserole from my Kenmore ceramic-top range/oven and when I bent to reach into the oven, the vented heat blew right at my eyes. I jumped back and almost fell. Eyes were reddened into next day; the left worse than right because I lowered myself with my left side closer to the oven. So far, I enjoy the stovetop and size of the range but the excessive heat at eye level seems like a flaw in the overall design and dangerous. Is there any recall or repair that should be done?

This Kenmore oven is great! Its big and had room for multiple food items to bake, broil and warm up. I love the timer that is on it, very helpful. The touch screen is above and out of reach of small children, so they cant accidentally start the oven. Also the knobs to turn on the flame, you have to push then turn to light the flame, which is harder for a child to do. I have had this stove for over 5 years, never a problem with it. Very easy to clean as well. Great stove/oven overall.. I have the black one too, matches my kitchen, lol. Would recommend to anyone looking for a great stove..

The freezer works very well - foods and ice cream doesnt thaw. The vegetable drawers keep fresh fruits and vegetables fresh for a week or longer. I like the size. My household size is small, and we do not require as much space as a larger family would need. This size might not work well for a larger household. I like the color - its neutral enough to fit into the decor of my kitchen if I decide to redecorate or repaint the room. Ive repainted the room twice since purchasing the refrigerator, and I havent needed to take the color of the appliance into consideration when choosing new colors. The refrigerator has worked well over the eleven years Ive owned it. It hasnt needed any repairs as of now. I feel Ive received a quality product at a reasonable price.

I purchased a Kenmore Elite wall oven with the additional warranty about a month ago. The first time I used the self-cleaning feature it discolored the metal on the bottom of the oven and turned a huge area white. I called to have it looked at and the Kenmore service department sent someone to look at it. After they saw it they said it was cosmetic and there was nothing they can do about it and I should be cleaning it myself. So they have a self-cleaning feature in the oven but advise you not to use it. The store I purchased it from said they felt they should replace the bottom. The metal must be defected. I had a second service call with Kenmore and was told the same thing: it was my fault for spilling something in the oven. This oven is only a month old and I feel this is a manufacturer’s defect. The way they refuse to do anything makes me regret buying it and buying the extended warranty. I would like the oven fixed and thoroughly checked out to make sure not only the metal is fixed but that the self-cleaning feature is working correctly. I would like the oven to be replaced or if this is a common complaint with these ovens, I would like to get my money back and buy a different brand. I am disappointed in Kenmores response to this issue with their oven.

Very durable. Last long time. Big loads for well. Easy access to the inside. And the dryer also dries fast and easy to clean the inside. Dryer button are easy to read. I can leave my washer or my dryer on when I step out of the house for something fast and when I return itll already be done. I always wash all the bed sheets, towels, and heavy duty stuff and its been working the same for years. Appearance is very simple and easy to read. My niece, who is a child, can put clothes too was because she is able to read that buttons. Back when we purchased the washer and dryer it was on of the cheapest one we could find that had what is the basics that we needed. And still until this day we havent had to buy a newer one.

This appliance has been dependable. It works well. It runs quietly and keeps food just the right temperature all the time. I am happy with my purchase. I have plenty of space inside for all my groceries. I like the number of shelves in the fridge. This refrigerator is just lovely. I like the stainless steel appearance. The only thing I would like better is if I had gotten a fridge with the ice maker included. I think the price I paid is in line with other stores that sell the same brands. I wish fridges were cheaper but I am not dissatisfied overall with the value vs costs.

One day after my warranty was up, my one year old dishwasher died. I contacted Kenmore, and was told, Tough luck. I spoke with a manager, and was told the same. Their only response was they would be happy to send a serviceman, but I was responsible for payment. This is the last time I ever purchase a Kenmore product again. I have been a loyal customer, but no more.

Will not clean if the washer is filled. Galway is iffy. It has quit cleaning for months on end leading to it being a waste of space. Can take multiple washes around the racks to get something clean. Would be nice if it were larger as dishes dont always get done on a daily basis in the house & with 2 people always in the house and 2 part time livers makes it a mess. Its there to do a job it does halfway majority of the time. Doesnt match kitchen much so its pretty bleh. Expected a lasting dishwasher, instead I have to give it breaks for months for it to work again. Expected something that will do its job. A sink & sponge does better half the time.

Washer twisted clothes almost from the beginning. After a period of time washer would be unbalanced. Replaced the suspension rods and found out there was a recall for that problem.

This is my second Kenmore washer (mod. 110). After five years with the first one, it started wrapping clothes around the agitator and tearing them. So we bought another one (mod. 110). After five months, it is doing the same thing.

After 20 yrs with my old Kenmore I just bought a new machine through Sears Can...I deliberately did not buy an HE. I am a weaver and when I finish things Ive woven, I need to control the washing process. I did not realize that the lid-lock is continually in effect. Stop the lock and I cant watch the washing process. Then I discover there is no soak cycle. (I also run a small guest house and towels frequently need to soak before a wash cycle.) What designer/programmer, in his infinite idiocy, chose to set the default at empty?! This is moronic! Fill the machine and get distracted and leave the lid up--it empties. Realize I set the wrong cycle and change the dial--it empties. Close the lid and let it sit--it empties.Add to this the fact that the towels are NOT coming out clean. I have tried different cycles, more detergent, hotter water. I have washed twice. I have let things soak. (Put the drain hose into the machine, let it drain back into the drum, pull the electrical plug. Let sit. Put hose into clean garbage can, insert electrical plug and now, even if I want to wash, it drains--into the can. Start from beginning and bucket soapy water into drum as it begins to fill. Start wash. For this I paid nearly $700 CAD tax included. Im putting it on Kijiji as soon as I can find a Speed Queen replacement. And am trying to get my old machine back in service until then. Never again, Kenmore.

Washer continues to stop because its unbalanced. Takes all day to wash one load and end up having to hang in my shower to dry enough to put in dryer. Service says nothing wrong but I can pay for repair to come out and look at it. They know this is a problem with these machines. Plenty of complaint.

Kenmore use to have reliable products. No more. I bought a Kenmore fridge from Bel Air, MD Sears in Jan 2017 but did not buy a policy because Kenmore had a good reputation. After only 12 months and 20 days, it broke down. Repairman said the refrigerant was leaking and required the evaporator, tubing and the compressor replaced. Total cost, $800. Talked to the Sears people in Bel Air, MD and they wouldnt do anything. We will never darken Sears doors or buy Kenmore products anymore.

Very good product. The refrigerator was a plain Jane white and it looked clean. It was just right for our little family but our family got larger and it started to get cramped and thats part of the reason we bought another one. But its performance stood up. For over 6 years it was time for an upgrade but it has done a good job. It was a fair value for the time most refrigerators were in that price range at the time and it was a reputable company with a good name.

Mine lasted over 10 years. Never serviced, had ice maker and in door water. If you are buying a fridge you need to check Sears. It is not as popular as it was a few years ago but they do and always have made great appliances. The refrigerator has adjustable shelves and 3 drawers. Some of the shelves could slide out and repositioned. The freezer side held all I needed it to hold and the ice maker did not take up too much room. Ours was in between 2 walls, so it looked built in. Had smooth finish and easy to clean... was on rollers and it could be pulled out easily. You get what you pay for and the price was less expensive than other makes and models. It gave great service with no issues for the years we had it. I would say it is a great value.

The dishwasher cleans well with minimal issues. It runs quiet as well. Occasionally the detergent dispenser gets stuck and I have to rerun a cycle. I can put most size of items in the washer without blocking too much of the water flow. Some baking sheets are difficult but if you put them on the side you can tilt them to fit in to the space. Mine has a stainless steel face. It just wipe it water mostly and go behind with a dry cloth. It does scratch easily by the dog. We had a mouse hiding under it and my dog scratched it up near the bottom. I guess it was a good value for the price. It was part of our appliance package with our new house so we didnt buy directly but through our builder.

I loved the quality of the refrigerator and the fact that Kenmore has a great brand name and recognition. Have used their washers and dryers for years with no issues. I loved the fridges top double doors and the bottom pullout freezer. There was plenty of space in both the upper and lower portions of it and pullout shelves were fantastic and spill proof. Lots of room but lighting in the interior could have been a little better but it was just fine. The freezer was great also.

Works good with all types of clothes in hot and cold water. Saves energy. Very quiet and not noisy. Looks very good and does not take up that much space. Long cord so you can put it anywhere.

Ive had my Kenmore fridge for over 20 yrs and its still doing a great job. A couple years ago, the fan stopped running, and we did not realize it till it started leaking water from bottom on floor. Called Service man (independent), and he told us if it werent a Kenmore, it would have died, that it held up really good for as long as fan wasnt working. Highly recommend this brand in all appliances. We still have it along w/ all our Kenmore appliances and theyre all still running GREAT!

I created an account simply to post another warning to consumers considering Sears or this Kenmore Water Heater. I purchased an electric Power Miser 9 Water Heater and had it professionally installed in 2012. Now, (late 2016), the thermostat is dying (thermal breaker tripping off daily). I called my electrician to ensure it wasnt tripping off due to house electric issues. It wasnt ($125 spent). I then called Sears as the unit is still under the 9 year warranty. After being transferred around a few times, I was informed that yes, the unit was under warranty, but that it cost $80 to have a repair person come to the house (a diagnostic fee). Fine. Annoying money-grab, but what can you do. At least its still being repaired under warranty, right? Wrong. When the repair guy arrives a week later, he spends about 5 minutes looking at it and says Yeah, its the thermostat. Parts are covered under warranty, but labor isnt. Its going to cost $200-$300 to replace. The wife stalls him while I do a couple of quick online searches. The part costs $50-$60. The repair looks like it will take all of about 5 minutes. I tell the guy to GTFO. Ill do it myself. So weve spent over $200 (so far) to have a water heater *not* repaired under warranty. What a piece of junk. This will be the last Sears appliance I *ever* buy. And Ill make darn sure to tell anyone looking for appliances about my experience. Good riddance, Sears. You may have been good in the 1950s, but today, youre garbage.

I purchased a new Calypso washing machine from Sears in 2003, and initially loved it. But after finding my clothes were not getting clean, they were smelling mildewed, and it finally broke altogether, I scheduled numerous repair appointments with Sears. Each time I found that my machine was broken again shortly thereafter. (By the way, Sears Service is another sad story, and I think once you purchase a repair and maintenance plan, you are last on their schedule.) After, much complaining and saying I was filing an action under the lemon law, they agreed to credit me the amount of purchase for a new washer.I bought the Kenmore HE4t with this credit in 2005. I have been able to reset some error messages, but today it just stopped working. Maybe I shouldnt be upset as I have gotten 8 years of service from it, but what upset me was, once again, that there was a recall for my Kenmore machine, and the problem I am having is a common one, with many complaints: it is not registering the door lock (F/dL). Decades ago, Sears was known for quality. I feel like all they make now is pretty crap that they charge a lot of money for.

We had Kenmore heavy duty washer and dryer appliances that we used while our 4 kids were growing up. They were great appliances and did thousands of laundry loads. I knew that when I put dirty clothes in they would come out clean and fresh. My parents had Kenmore products and thats why I got Kenmore. They more than proved themselves over the years. We usually did at least 7 to 9 loads of laundry a week at my house. When I say that we needed a heavy duty washer and dryer set, I meant that we really gave them a work out.

Kenmore range model 95012102 - Broiler turned itself on and wont shut off. Too many reviews on the net about this problem with no help from Sears. Cannot risk a fire so I will be trashing it.

It has done a lot of washes some overload but keeps on ticking, whilst doing a pretty good job of getting all the clothes clean. We have had this last machine for ten years, or more so we have no complaints. Yes we would buy another new one when the time comes, depending on the deals a sizable at the time.

My mother is a veteran of WWII but may be defeated by her Sears Kenmore oven. She has a model 790 in wall oven which is an obvious lemon. It will frequently fail to complete a cycle (shuts off before cooking is done) and has ruined several batches of food. The problem appears to be a computer control module. While I was there over the thanksgiving holiday it abruptly locked up (as though about to go into self clean mode) with the holiday turkey inside. Fortunately we were able to locate the plug and unplug the thing (which still did not unlock the oven, but at least the dinner was not incinerated). We were worried about a fire and are grateful that it did not happen while we were out of the room. She has had at least four failures in the last year, but since the problem is intermittent (only once was it still malfunctioning when the tech arrived) it cant be verified for warranty replacement. The available service calls are limited to two days a week by the company Sears contracted with, so almost impossible to get the problem solved. Calls to Sears for repairs are often unreturned. Parts are apparently hard to come by (the control module was replaced, for example, but the part was ordered in February, arrived in August). Really disappointed in Sears... I was raised as a Sears customer, but am alienated by the way they treated my mom and disgusted by the drop in reliability. Used to think I could count on them, but no more.

This fridge lasted almost 3 years before I moved and left it at my old home. It worked very well and the ice machine was fantastic. The produce stayed very fresh also. Very small freezer. Too small to do big shopping trips at one time. Always had to rearrange and stuff things in. The produce drawers are small too. Stainless steel was beautiful. The shininess always showed. The machines were elegant. The inside was refined and modern. It was very nice looking in general. The value was just fine. The price was just right for a machine that lasted for so long and never had an mechanical issues. The value was very balanced.

The product is an excellent washer and dryer. I purchased it on sale, the cost was wonderful. It is easy to use and holds decent amount of wash. The name speaks for itself. I have had other brands in the past, must always come back to this brand in particular. The appliance exceeded my expectations. The color matches my decor. The style is sleek and not big so it fits my laundry room space perfectly. The value is again as I previously stated outstanding. You cant ask for a better product for the price and quality of this appliance. I would definitely recommend to my fellow shoppers.

Nice and clean washing dishes machine. Works very fast and smells great. I love it. Hasnt break yet so I would recommend this machine to anyone who is looking for one. This fit my need, very small and compact. It cleans very well. I recommend it to anyone who is looking for a machine that clean dishes well. The design and appearance is very nice. I like the color I chose which was white, very sleek and nice and appealing and attractive. The color is the best because it wont get dirty. I would recommend this because of the value and such you get great quality out of the price you are paying for a machine like this.

We bought a Kenmore refrigerator 3 years ago. About 6 months after we bought it, the light quit working in the refrigerator. Lately, the motor/fan has been very loud and now the refrigerator portion is not cooling and the panel reads EE FF. It is also making popping sounds. I called Sears repair and they were more than happy to send someone out for $95. I havent decided whether I am going to have them out.

The power wash feature proves that this dishwasher is a great appliance. I dont have to pre-wash stuck on food and greasy residue. When I pull the dishes from the dishwasher, they come out sparkling clean. Also, the dishwasher is extremely quiet to operate and uses very little water and electricity. Although we are empty nesters, we do have parties around the holidays and the dishwasher can be tested with the amount of plates and cups requiring cleansing. It has come through every time. The stainless steel is awesome and I would never go back to painted appliances. It is so easy to clean with a little polish and when its clean it shines so much. I love it! Appliances are not cheap anymore but this one seems to have been a great salute for us. We spent about the median price for name brand appliances.

This refrigerator stays pretty cool. The handle doesnt get dirty fast and nice and steady when opening the door to the fridge. The freezer is pretty spacious for this size fridge and is easy to clean and wipe down. It offers enough shelving in the fridge and storage space. I like the built in shelves in the fridge door and also the built in shelving that the freezer has in the door as well. The fridge doesnt look cheaply made. I like how the fridge has a shine and the surface is very easy to wipe down and keep looking nice and clean and brand new. The value of this refrigerator is reasonable and affordable. I would recommend this refrigerator to anyone who is not trying to spend too much money but want a good quality fridge.

My dryer has been very good. It dries a lot of clothes in a small amount of time. The clothes come out very warm and dry! The dryer is so reliable! I have had it for a couple of years and nothing has happened to it! It is strong and sturdy! It has never failed me and always dries the clothes. The appearance is nice. It is a very classic white dryer. Its very nice and the buttons are easy to use. It is very self-explanatory and very nice and clean. The value for this dryer is excellent because it has never broken down and still dries like the first time. The price is good and it does its job. I recommend it to everyone!

The performance of this machine is good. I never have any problems with it. I am satisfied with the performance and what it has done. I can always count on this Kenmore machine to get the job done. Whenever I put clothes in the machine, they always come out clean and gets all the dirt and grime out. The appearance does not mean much to me at all. I could really care less about how it looks from the exterior. I got a good deal when I first bought this machine. For the amount of money that I paid for, the Kenmore machine did not let me down and met my expectations.

I purchased a Kenmore Elite front loading automatic washer model 796-4100. Its a washer and dryer in one. I purchased this one because there wasnt a way to install a vent for the dryer in the laundry room. I have owned Kenmore appliances my whole adult life. My parents only purchased Kenmore appliances. My washer broke in less than a year. It doesnt get overly used as its only my daughter and I using it. The machine had the drain pump replaced, 2 motherboards just to mention a few. It was torturous trying to get it repaired. Hours and hours spent on the phone. I wont ever purchase another Kenmore appliance. Sta

Whenever I put something on my top shelf in the refrigerator, it freeze and cause water on the shelf. I have put paper hefty plates, bowls. Ive tried regular ceramic plates, glass, whatever. It still freezes and causes water. What can I do?

It works well on dishes and glass - virtually no streaking. Does an inadequate job on pots and pans, best to do these by hand. Fairly quiet and has never leaked. At most we were a family of four and the dishwasher was of sufficient size to only require dishwashing once or twice a week. It is a standard size, nothing special. It is a nice looking dishwasher. It is very easy to maintain. I have never scratched it nor has it ever chipped. The holders inside are brittle and a few have broken. We got it on sale years ago. It was a good value and years of satisfactory service support this assertion.

My Kenmore washer works great. It doesnt use too much water or power and has been very reliable for two or three years now. Would buy another one again someday whether its a washer, dryer or kitchen appliance.

Kenmore has quick and efficient, reliable, easy to use products that make my life easier. I can always count on my Kenmore washer to get my laundry sparkling. Ive never had a problem with my Kenmore. Ive had it two years and have never had to have a repair performed. A great reliable durable product! Granted I did not buy the washer because of its looks but it is nice that it is sleek enough to look right almost anywhere in my home. Much more pleasant to look at than others! Sometimes, paying a little more is the smart investment. Kenmore may be a little more expensive than LG etc but the quality makes it worth every extra nickel!

Ive never had any issues with Kenmore. It always does a good job drying - at times if I am drying a large item (like a comforter) I dry it twice. Its not fancy - but its got a simple and clean look and I like that. Its very simple with not many settings options - but its not ugly or old looking. We were looking for a budget dryer after having a more expensive one and having lots of issues with it. We feel like we get a ton of bang for our buck with our simple Kenmore. However, I wish it had more temperature options and more time options - maybe a fluff cycle. Overall its a good, sturdy and reliable dryer!

The washer works as advertised. I do 10-12 loads per week, and it handles the load well. The only issue is sometimes when washing blankets, the load gets shifted and becomes uneven so we have to stop the wash and shift the load. Ive had this washer for 2+ years, and it is very reliable. Its sleek and doesnt take up a lot of space, which is important because my laundry area in my apartment is rather small. It is easy to clean as well. I didnt buy the washer (it came with my apartment), but it has handled the workload admirably. I have had no problems with it or its work in the time Ive lived here, so its a great value for the money.

This model is my first front loader washing machine. I had heard of many problems with these but have only encountered one - if I dont religiously wipe the door inside and leave it open for a few hours, it develops a nasty sour smell. Otherwise, it does a good job of cleaning my clothes and uses a whole lot less water. I am still evaluating this machine but so far, so good.

The Kenmore refrigerator I had was an upper freezer/lower refrigerator model that actually ran for close to 15 years before I had to replace the unit. It never broke down but it never had the extra amenities like Ice Maker. It was the only refrigerator I owned that never experienced zonal freezing, where items in the back of the fridge will freeze. Overall a steady workhorse unit.

Happy with the Kenmore. I use it for a garage fridge and am quite happy with it. Works great and gets the job done as far as my needs go. It had lots of space on the inside but not too big so not get in the way and make kitchen look cluttered. Got real cold and kept food cool. Ladder door, storage, interior lighting glass, shelves, freezless and stylish with a modern look. Couldnt really ask for more, just store I bought it from would have had it black and not just white. Would recommend to anyone if looking for a good price and good fridge.

Its a great fridge. My only complaint would be it stains easily and its hard to get clean sometimes but overall Im happy with the fridge. Its a great size and fits all my stuff. I could maybe use more freezer space though. It looks great with the other colors in my fridge and works well with stainless steel. Im quite happy with the color. I got this fridge from a neighbor so it was a particularly good value.

I bought this Kenmore Elite refrigerator in 11/15 and its first service call was 5/17, barely 18 months later. The Freon needed to be replaced due to a faulty valve (which will recur in about 2 years due to a design problem) -- that cost $400. Six weeks later, the food was not being kept cold and now Im told the compressor needs to be replaced! And the warranty covers the parts, but, of course, not the labor. Save yourself time and money -- DO NOT BUY KENMORE ANYTHING ANYMORE! This used to be a trusted name in appliances, but no more. The washer I bought 9 months ago doesnt get clothes clean (another review).