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Kenmore Appliances
Kenmore Appliances

Kenmore Appliances

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.





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Kenmore Appliances


Product Reviews:

I am satisfied with how my washer and dryer works. It gets our clothes clea
I am satisfied with how my washer and dryer works. It gets our clothes clean, and we dont need to use as much laundry detergent. Its Energy Star, so it helps save us money. I would recommend these appliance with friends and family.
Published: November 16, 2015
Susan of Dover, NH
Source: consumeraffairs.com

My refrigerator performed consistently well. It was very reliable and incre
My refrigerator performed consistently well. It was very reliable and incredibly easy to clean. The size was good. It fit well into my kitchen and didnt take up too much room, but it was large enough to hold enough food and beverages for my family. It was well laid out and easy to organize and keep tidy. It was a very good value and I was very happy with the purchase. I definitely got my moneys worth. Overall, this refrigerator was simple, unobtrusive and didnt stand out. I didnt mind this at all, but if someone were looking for something stylish they might want to consider another model.
Published: April 8, 2017
Lindsay of Chicago, IL
Source: consumeraffairs.com

We were so happy with the features of our side by side refrigerator. Until
We were so happy with the features of our side by side refrigerator. Until after 2 years after purchase it stopped cooling. My old cheap fridge that it replaced lasted 10.5 years. I purchased this more expensive refrigerator as I thought LG/Kenmore was a good brand (also bought a stove & washer dryer by them. Upon researching the problem, looks like there is a class action suit against LG due to faulty compressors failing after 3 years, which they claim LG knew about, but kept selling these. Now I am out a freezer full of meat and have an expensive repair. THIS IS NOT FAIR. I had a repairmen come diagnose the problem and he said it is the compressor. $300 for parts and $600 for labor. That IS $900 to fix my $1400 fridge. A MAJOR APPLIANCE SHOULD BE BACKED BY BY AT LEAST A FIVE YEAR PARTS AND LABOR WARRANTY. I was not expecting to buy a new fridge every 2 years.
Published: December 11, 2019
MICHAEL of El Cajon, CA
Source: consumeraffairs.com

You cannot go wrong with this purchase. Never have had to call for maintena
You cannot go wrong with this purchase. Never have had to call for maintenance. Uses minimal detergent and water, easy to use for anybody, even my 12-year-old son. These are some of the most reliable washer and dryer sets I have ever owned. The buttons are easy to push and the writing on the front is easy to see. They are very sleek and smooth. The fronts are easy to read and operate. There are no knobs that you will have to try to turn and it is self-explanatory on how to run these two fantastic machines. They are a little more expensive than what you can find on the market, but when you take into consideration the costs of repair they are worth it in the long run.
Published: August 7, 2016
Stephanie of Sterlington, LA
Source: consumeraffairs.com

Size is great, but hate the fingerprints always left on fridge. Spacey insi
Size is great, but hate the fingerprints always left on fridge. Spacey inside, but sometimes freezer accumulates ice for no reason. Weve had to, more than once, take everything out of the freezer and defrost it.
Published: September 1, 2019
Anne of Holly Springs, North Carolina
Source: consumeraffairs.com

We bought a Kenmore Elite 27.5 cu ft refrigerator 3 years ago. It stopped c
We bought a Kenmore Elite 27.5 cu ft refrigerator 3 years ago. It stopped cooling and a service technician came out the next day and replaced the compressor. This fixed the problem for 3 days when it went bad again and we were told the new compressor was bad. We waited 10 days for the next service call when we were told that it was not the compressor, but an internal leak which was not under warranty and we needed to replace the entire unit. Our last refrigerator lasted more than 10 years without a problem. Even at 3 years, I would not have expected an epic failure that could not be repaired requiring us to purchase an entirely new unit. Disappointed in the lack of longevity of the unit. Will not buy Kenmore again.
Published: July 18, 2015
Robert of Owings Mills, MD
Source: consumeraffairs.com

When the long-experienced service tech could no longer fix our previous GE,
When the long-experienced service tech could no longer fix our previous GE, we discussed options. He suggested Kenmore, with as few bells and whistles as necessary, because those need repairs more than the refrigeration system. Extensive research bore out this opinion, and we settled on a Kenmore that has worked flawlessly despite frequent power outages in our area. We lost no frozen food after a 2-day outage. We do not miss the extra luxury features. It has enough room for a family of 4 with different dietary and beverage preferences, and all the holiday food for guests is accessible without a lot of searching on the shelves. The veggie and fruit bins slide easily, and the shelves can be adjusted as needed. Six years running (!), we have not had to call our beloved repairman.
Published: March 25, 2019
Stacey of Clinton Township, Michigan
Source: consumeraffairs.com

Does an excellent job and gets the dishes very clean. Noise level is rather
Does an excellent job and gets the dishes very clean. Noise level is rather loud. Wash cycle takes about 40 minutes. However, I let my dishes dry without using the drying cycle. Find that I save on electricity and that helps make running my dishwasher more economical.
Published: March 15, 2020
Elaine of Kouts, IN
Source: consumeraffairs.com

Several months ago, while I was standing in my kitchen with my 9 year old g
Several months ago, while I was standing in my kitchen with my 9 year old granddaughter, we heard a high pitched noise. What happened then was terrifying. The outer glass on my Kenmore range model number 79075716893 had exploded out towards my granddaughter! I called Sears and was transferred through at least 4 representatives, only to be transferred to the repair department again. I received no help at all. Then, when I asked to speak to a supervisor, my call was disconnected. Sears needs to get on the ball when it comes to safety and not run away from the problem before someone gets hurt!
Published: November 9, 2011
Lucy of Rochester, NY
Source: consumeraffairs.com

Kenmore washers and dryers exceeded my initial expectations lasting over tw
Kenmore washers and dryers exceeded my initial expectations lasting over twenty years! I have gotten my money’s worth with those purchases! However, I have found over the years of being a homemaker that purchasing one of their refrigerators is a totally different circumstance entirely and my main complaint is that their refrigerators should last longer than they do. Over the years I have bought two. The first house I bought the previous owners left theirs for me. Never got many years out of one and that in itself is very, very disappointing. Prices on the refrigerators were way too high. But what is even worse is the interest rate using the store’s credit card charges. I was in a bind as my older refrigerator broke unexpectedly after ten years. I am a senior citizen living on social security so this became a more difficult situation then for most! I did not like that there was no senior citizen discount offered and when all was said and done, it cost much more than I think the true value should have been! But I liked that opening the refrigerator was easy as believe it or not, some I find really need a good tug on the door and usually when an appliance is like that, it takes me a few good tries to pull a door open on it. I am not the weakest person but does someone need to be the strongest one in town to do that simple action with ease? And being a senior citizen, I cannot tell you how much that factor was and is so very much appreciated by me! It was quiet and performed well, has nice space inside for food storage and had the color I wanted to match other appliances in my kitchen. I am hoping my refrigerator serves me well!
Published: February 25, 2018
Adrienne of Langhorne, PA
Source: consumeraffairs.com

Purchased the Kenmore pro microwave oven. Beautiful looking appliance for m
Purchased the Kenmore pro microwave oven. Beautiful looking appliance for my new kitchen. I loved the features along with the over the stove lighting. It was the first microwave I owned that had useful lighting. I never had any problems with it. Then it happened--one year and 7 days later it stopped working. Out of warranty, out of luck.
Published: January 4, 2021
Linda of Burlington, NJ
Source: consumeraffairs.com

We bought this 3500.00 refrigerator, and within the first 2 years that we o
We bought this 3500.00 refrigerator, and within the first 2 years that we owned it, the compressor went out. They had to replace the compressor twice, then refrigerator not cooling, was collecting ice behind the produce section, they cleared that out, freezer started doing the same thing. They ended up replacing the mother board. So far ever since they did the replacement of the 2nd compressor we have to call them out about once a month. RIDICULOUS!!!! I dont think that their service experts have any clue what they are doing. After replacing the mother board last month, September we are now at the end of October and we are having to have them out again because temp in refrigerator is too warm. I will say that the 500.00 GE refrigerator we had to purchase to keep stuff cold after our 3500.00 refrigerator broke down the first time, and they would not service for 9 DAYS.... has never had any trouble.
Published: October 28, 2019
Carol of Bedford, TX
Source: consumeraffairs.com

It was a clothes washer and I liked that it had a large capacity, also vari
It was a clothes washer and I liked that it had a large capacity, also various settings according to the clothes materials. I particularly liked the fact that when the cycle was completed it buzzed and continued to buzz every ten minutes until the door was opened. I also liked that when the cycle was on it was quiet, did not make much noise while running. The dryer supplied all the features that I needed and I was satisfied with the drying cycles. The dryer machine was included in my house purchase and I felt that the quality and ease of using the machine was good. It met my expectations. The replacement dryer that I have was a gift to me and is a GE, but if I were to purchase a new dryer I definitely would consider Kenmore.
Published: March 7, 2018
Deborah of Media, PA
Source: consumeraffairs.com

We bought this fridge new at a scratch and dent appliance center. It was de
We bought this fridge new at a scratch and dent appliance center. It was delivered on September 23 and by January 7 it stopped working efficiently after 115 days. The service tech says it is a bad/leaking evaporator, so we are awaiting news of what will happen next. A Major inconvenience to say the least. We have gone to the dealer once already today and will need to return to negotiate what happens next. The warranty was only for 90 days, so hopefully we can work something out.
Published: January 8, 2017
Bert of Largo, Florida
Source: consumeraffairs.com

Purchased $779 Kenmore Elite Washer model #29272000 in April 2011. In April
Purchased $779 Kenmore Elite Washer model #29272000 in April 2011. In April 2013 sent a letter directly to Sears to complain about the rust all around the bleach dispenser. Did not receive any response. Now, a year later, the rust is far worse. I know from reading online comments, this has been a problem for years and Sears didnt figure out how to stop it and continued to sell this faulty product. The problems with this machine do not end with the rust. We suffer daily with the brutal wash cycle that ruins clothes, does not wash jeans and blankets without the UE error requiring constant adjustment to get the loads done, and bleach residue dispensing when you dont want it to so darks are spotted with white spots.It is bothersome that this expensive appliance is such a sad example of Kenmore and the fact that even though they knew it was a mess, it still was sold for years without correcting any of the problems. I was a faithful Sears consumer and yet now have no interest in a future dealing with them. I want a washer that doesnt harm my clothes AND isnt rusting after only a few years.
Published: March 9, 2015
Jennifer of Lakemoor, IL
Source: consumeraffairs.com

Oven self-cleaning has discolored the top edge of the oven door and caused
Oven self-cleaning has discolored the top edge of the oven door and caused the edge to ripple. Also, it has discolored at the left top from the vent outlet. Sears will do nothing about this and wanted $80.00 to have someone look at it (like maybe we were not telling the Truth). Our complaint is with the Kenmore stove and with Sears review of the problem by doing Nothing. We will not be buying from Sears again, not even a rocking chair.
Published: June 5, 2013
Mack of Calgary, AB
Source: consumeraffairs.com

I purchased the Kenmore Elite refrigerator hoping that it was as durable as
I purchased the Kenmore Elite refrigerator hoping that it was as durable as the one I had in the past. I was wrong and sadly disappointed in this product. The compressor went out in less than 2 years and the replacement cost is ridiculous. The compressor is still under warranty but the cost to have Sears repair it is absurd. They no longer honor their products and charge the consumer an exorbitant fee for the service call and then charge labor fees for repairing their defective appliance. Sears was at one time selling a product that was well worth purchasing but that is no longer true. Buyers beware! Research your appliances and do not buy from Sears or you may be in the same position I am in now. I lost approximately $200.00 in food and I am stuck with the service fees as well. Never again will I shop at Sears!!
Published: December 13, 2019
Debra of Belmont, NC
Source: consumeraffairs.com

We purchased a new Kenmore electric range. Within 4 years, the oven box had
We purchased a new Kenmore electric range. Within 4 years, the oven box had expanded from the oven heat so that the oven racks no longer fit but fall out of the grooves. When I contacted Sears, they refused to accept responsibility but said they could supply racks that fit at $106.00 + tax and shipping each. I ordered the racks, but they are the same size as the original and Sears said that they cannot help me. I am not alone. Many other consumers have had this same experience. This should never happen. Sears should recall these stoves due to the safety factor alone or at the least, provide wider racks even if we must pay for them to address the problem. I will never purchase another Sears appliance.
Published: November 24, 2012
Beverly of Peace River, AB
Source: consumeraffairs.com

We splurged and purchased the Kenmore Elite Double Oven Model #79098023800
We splurged and purchased the Kenmore Elite Double Oven Model #79098023800 in 2009. It has worked fine and I have done self-cleaning on it several times over the past 3 1/2 years. However, since the last cleaning, the oven racks dont fit anymore and fall out of their grooves and this causes me great concern. I first thought it might be the racks that were the problem. I have an extra rack that came with the oven which I have not used in it since we bought it. When I tried that one, it too was too small and didnt sit safely within the grooves of the oven walls. I measured and compared it to the other rack and they were the same. Once I looked online, it appears that Im not the only one with this issue and it seems the oven walls have bowed out slightly and have created this problem. Having contacted Sears, they said they can send a tech out (at the cost of $75) to evaluate what my problem is and if and how it could be fixed. She said their system doesnt show that there is such a problem with their oven (or at least my model) and that quite often people blog about it but dont officially complain to the right department so they dont recognize the issue/hazard/problem. This is very concerning. I have three children in the house. I love to cook and bake, and Im now worried about the safety of my family and home. I have lived in a lot of houses over the past 30 years and have cooked/baked on up-teen amounts of ovens. Never and I mean never, have I seen this kind of problem. I find it hard to believe that Sears isnt aware that there is a manufacturing issue on some of their ovens! Shame, Sears, shame. You have officially lost a very dedicated consumer! And yes, Im going to complain to the right department. For anyone else who has this issue, please call Sears at 1 800 638 2772 and let them know so they cant claim that they have nothing in their systems regarding this issue!
Published: April 3, 2013
Kate of Mt. Juliet, TN
Source: consumeraffairs.com

The washer uses a sufficient amount of water to get the several loads of la
The washer uses a sufficient amount of water to get the several loads of laundry cleaned each time. It is quiet and runs accordingly every time. I think it was a good value when I bought it now. I thought it handled every load well and had great capabilities of washing various loads, such as darks, lights, colors, and delicates. The water levels and heat were sufficient and well done. The washer is sleek and professional looking. It is large enough for the normal load but also for heavier loads. I got the washer in a white color with standard metallic sides. The value of the washer was great. I did not pay very much when I first bought it, and thanks to its reliability, it has held up well over the years and has stretched the dollar.
Published: October 25, 2016
Ashleigh of Tarpon Springs, FL
Source: consumeraffairs.com

I have had no problems with my washer or dryer. To start off I got a great
I have had no problems with my washer or dryer. To start off I got a great deal and great and fast delivery service. I have bought at Sears for many years and have been happy every single time.
Published: November 17, 2015
David of Weatherly, PA
Source: consumeraffairs.com

Sears, led by Eddie Lampert, steals your money and gives you when the runar
Sears, led by Eddie Lampert, steals your money and gives you when the runaround when their refrigerator fails in less than 3 years multiple times. They buy their garbage from LG (LITERALLY GARBAGE) that is made so poorly that Russian manufacturers laugh in mocking hysteria at how unreliable yet expensive these refrigerators are.You will lose thousands of dollars in tossed away food because the refrigerator fails again and again and again and again. Mind you, you paid nearly $4000 for the privilege of owning utter trash. If the local Sears wasn’t all camerad up, I’d drop this stainless steel turd in front of their store. These refrigerators are absolutely 100% designed to fail. No engineer would want his/her name attached to such a failure.
Published: August 31, 2020
Jack of Hollywood, FL
Source: consumeraffairs.com

Our Kenmore fridge is a very basic, low-price appliance. It is a white refr
Our Kenmore fridge is a very basic, low-price appliance. It is a white refrigerated box for keeping food in, the kind youd find in a motel kitchenette or an inexpensive apartment. Its not appropriate for a family and you cant fit a great deal into it. Still, its acceptable for a single person or a couple who want something utilitarian without any bells and whistles. Also, it would be good for a vacation home.
Published: April 11, 2017
Hallie of Hacienda Heights, CA
Source: consumeraffairs.com

Strong... Fast and everything you would want. Not only does it quickly wash
Strong... Fast and everything you would want. Not only does it quickly wash all your clothes. It gives it a special soothing smell that makes it AMAZING. And when I bought it... It was cheaper than other dryers and washers. I love it. It has a Nice... Professional... Cool look. I would look at it and be like DAYUM you is a fine washer. But then other ones are like What the hell is that. VALUE is perfect. It looks good. It washes good. It is new. The only thing I would change is how long it would stay a good washer.
Published: September 13, 2016
Briana of Tampa, FL
Source: consumeraffairs.com

Purchased a Kenmore elite set of washer & dryer in July 2013. The washe
Purchased a Kenmore elite set of washer & dryer in July 2013. The washer is constantly getting unbalanced and cannot be left unattended because water keeps running until I stop and re-arrange the clothes. Sears has been out 4 times in 3 weeks to work on washer -- still not working properly.
Published: January 19, 2016
CAROL of Antioch, CA
Source: consumeraffairs.com

This dishwashers performance is far better than average and performs well b
This dishwashers performance is far better than average and performs well by getting dishes clean in every direction. The jets clean both sides of what needs cleaned and not using only one jet like other models. The size is favorable. The unit size is standard 24 inch width. The interior size of the unit. The wire basket top shelf is sufficient for everyday cleaning needs. The appearance of this dishwasher is favorable with a black colored, smooth surface for easy cleaning as the time may be needed for cleaning the surface. Very good value for the price paid for. Cleaning both sides in every direction of your cleaning inside the washer as the jets clean the items placed inside this dishwasher more effectively than other brands.
Published: September 6, 2016
Ronald of Canonsburg, PA
Source: consumeraffairs.com

I had a Kenmore set when I was raising my kids. I thought the large size an
I had a Kenmore set when I was raising my kids. I thought the large size and particularly the durability were great with five kids; I gave the pair a workout. I should also mention living in a rural area, Kenmores are a more convenient brand to service. I believe my pair lasted some 15-20 years, the dryer going first.
Published: December 18, 2015
Jennifer of Castleton, VA
Source: consumeraffairs.com

Have these units (Kenmore Washers) for over 10 years. Have Sears protection
Have these units (Kenmore Washers) for over 10 years. Have Sears protection policy. In year 2 dryer failed. They could not fix and gave me a brand new dryer! Covered under Sears Cap 10 protection agreement. Cost is about $500 a year. If they can not repair in 4 tries they give you a new unit!
Published: February 6, 2019
Lawrence of Greensboro, NC
Source: consumeraffairs.com

It does a great job getting dishes clean and spot free. You dont need pre-w
It does a great job getting dishes clean and spot free. You dont need pre-wash your dishes before hand. It has a sleek elegant design and nice controls. It runs quietly. I can never have enough room in a dishwasher but I can fit a lot of dishes including pots and pans in it. If you think about where you place stuff you shouldnt have any problems. I love the design. It blends into my kitchen very well. It looks very sleek and high tech. The design on the control panel is very nice as well. Overall I think it is a good value. It looks great and does a nice job cleaning. I have not had any issues with it. There are so many washers to choose from but I think I made a good choice.
Published: July 12, 2016
Craig of Hammond, IN
Source: consumeraffairs.com

Ive had this stove going on thirty years. Still going strong, this brand ha
Ive had this stove going on thirty years. Still going strong, this brand has a good name in appliances (Well it did when I bought it) I am sure there are better brandsout there today and more bells and whistles on them.
Published: February 20, 2021
Richard of Willoughby, Ohio
Source: consumeraffairs.com

It does a good job getting the clothes clean. Best purchase choice I have m
It does a good job getting the clothes clean. Best purchase choice I have made in a long time. I would definitely recommend it for doing a great job cleaning any size load. It is a good color, matches the dryer. Modern look piece of furniture. Makes a good addition to your laundry room. Cost efficient. It was well worth the money I paid for it. Happy with the washer.
Published: August 6, 2016
Marsha of Tuscarora, MD
Source: consumeraffairs.com

Reliable, quiet, does the job and gets everything clean, energy efficient.
Reliable, quiet, does the job and gets everything clean, energy efficient. I have no complaints and would recommend this dishwasher to anyone interested. This easily holds all the dishes that we use including large pots, pans and casserole dishes, lots of silverware, gets everything clean with no complaints. This dishwasher is brushed stainless steel, very attractive and easy to clean. I like the handle because there are no sharp point to tangle on clothes. I am very happy with the job that this dishwasher has done. Got it on sale at a good price and feel it is more than worth what we paid for it.
Published: June 2, 2016
Jake of Ga, Norcross
Source: consumeraffairs.com

It cleans pass expectation, timing is good and no problems -I truly dont ha
It cleans pass expectation, timing is good and no problems -I truly dont have any other comments to make concerning this washer, except that it works and Im glad I made a purchase for this machine, with so many other choices I could have made, glad I chose this one.
Published: May 18, 2020
Trudy of Stone Mountain, GA
Source: consumeraffairs.com

We bought a Kenmore 600 series early in 2018 after selling our home and lea
We bought a Kenmore 600 series early in 2018 after selling our home and leaving the wonderful 22 year old Maytag washing machine behind. What a mistake. This new Sears product is the epitome of young people not thinking through what they are trying to accomplish. To be more specific, these HE machines are designed to save water. But they do not clean clothes because the water level is too low. How is that an improvement? And what if you bump the power button by mistake... Out goes the water. How ridiculous. Often our clothes are left with detergent residue from not getting dissolved and we have to wash them again. Weve used more water. What I have found useful when washing clothes is to pause the machine and add a few gallons of water, let it spin a few minutes to get the soap to disperse with the added water, then pause the machine again and literally unplug the machine and allow the clothes to soak an hour or so dependent on the degree of stains. If I could bring back my old Maytag I would but that deal is done. Engineers, and I use that word lightly, have screwed the pooch.
Published: December 26, 2018
Ronald of Evansville, IN
Source: consumeraffairs.com

One day after my warranty was up, my one year old dishwasher died. I contac
One day after my warranty was up, my one year old dishwasher died. I contacted Kenmore, and was told, Tough luck. I spoke with a manager, and was told the same. Their only response was they would be happy to send a serviceman, but I was responsible for payment. This is the last time I ever purchase a Kenmore product again. I have been a loyal customer, but no more.
Published: February 26, 2019
Dennis of Novi, MI
Source: consumeraffairs.com

These models are somewhat overly priced and cost a bit too much. Also, its
These models are somewhat overly priced and cost a bit too much. Also, its a rather big machine. It is slightly bigger than I expected it to be but it is very good and I can handle the size of it for the performance it gives. I love the chrome finish and the silver color to this model. The buttons for the ice cube and water trays are also amazing and have a wonderful color and design. This fridge does so many amazing things and the ice and water part of the door panel is wonderful. It performs very well and I truly enjoy this machine.
Published: March 29, 2017
Ray of Ft Mitchell, KY
Source: consumeraffairs.com

This is a standard fridge that will last a lot longer than you might need a
This is a standard fridge that will last a lot longer than you might need and will effectively cool and keep your foods fresh. The performance considering the length of time it can be in use is impressive. The size of this fridge can accommodate any normal familys requirements for food cooling and storage as well as freezing solutions. The size is more than adequate. The look of this fridge is a standard white fridge with the handle and ultimately nothing needs to be changed. Its just fine the way that it is with the classic design appeal. Considering this is one of the lower end models, its rather high quality and therefore the value is rather high when considering how reliable the model in general is.
Published: March 15, 2016
Yohan of Los Angeles, CA
Source: consumeraffairs.com

It does a good job at cleaning my clothes as well as helping take the smell
It does a good job at cleaning my clothes as well as helping take the smell out. I use this washer all the time, and Id buy it again. I would highly recommend to anyone. It has a very large interior, and I can fit all of my clothes inside it. It is utterly amazing! I never have to do more than 2 loads of all of my clothes, ever. It is a very sleek design. I like the front load because you can watch the clothes spin. It fits nicely, and the white color fits in with its surroundings very well. It is worth every penny. It is not the cheapest option, but the space inside saves you big bucks in the long run because you do less loads.
Published: November 25, 2016
Jessie of University Park, PA
Source: consumeraffairs.com

Pls stay away from Kenmore Elite Refrigerators sold by Sears and built by L
Pls stay away from Kenmore Elite Refrigerators sold by Sears and built by LG. Paid $2400 for the French door refrigerator and purchased it in Nov 2015. Bought extended warranty for additional 3 yrs for $500. Fridge stopped working 1 week ago. Not cooling or freezing. Sears tech came out and said this is a common problem with all LG refrigerators branded under Kenmore. 3 yr warranty expired in Dec. Go figure. Being charged $500 for labor. Wife is extremely annoyed. Our 15 yr old refrigerator in garage is working nicely which allowed us to survive. I am planning to complain to LG executives.
Published: January 18, 2019
Vijay of Sunnyvale, CA
Source: consumeraffairs.com

Kenmore has been the only brand I have used on any major appliance and it h
Kenmore has been the only brand I have used on any major appliance and it has always proved to be reliable, dependable and worth every penny I spend on the purchase. Kenmore is/has been the only brand I have ever considered purchasing. Their refrigerator seems to work better than other refrigerators. It keeps things cold. However the plastic drawers do not seem to stay on track real good when loaded. There needs to be some way to make them more sturdy to where they fit on the tracks and stay on them better. Other than that, it serves our purpose
Published: February 26, 2018
Sandra of Cabot, AR
Source: consumeraffairs.com

The performance is top notch. It washes and clean clothes thoroughly. I hav
The performance is top notch. It washes and clean clothes thoroughly. I havent had any problems with it. It always spins fast and finish my clothes in no time. It even works great on some of the toughest materials. I have had this washer for about 3 years and I havent had any problems. It hasnt even clumped out on me yet. It cleans my clothes to perfection and always gets the job done. The appearance is very basic bit still nice. Its nothing to brag about but its nice. Its white all over and have coloring in the words and symbols. Its value was very fair. It was definitely worth every penny I paid for it. It performs at a very high quality for its value. I would definitely recommend.
Published: September 7, 2016
Brittany of Jacksonville, FL
Source: consumeraffairs.com

It work great. I have had for a year and I use it every night and it get my
It work great. I have had for a year and I use it every night and it get my dishes so clean and smell so good. I love it. Matches my kitchen and works well with my space limit and I dont have to wash them by hand. I can fit all my dish in it in one laid so I would say it is pretty big and rookie and a good size for my family. Great appearance. Brighten up my kitchen and make it feel like home and work well with my family. The color is so perfect and black matches a lot. Value was great. I use it every nite every day. I recommend it.
Published: October 28, 2016
Katherine of Warren, PA
Source: consumeraffairs.com

The range is not bad for the price. It would be nice if it offered a little
The range is not bad for the price. It would be nice if it offered a little more room in the oven. It would also be nice if you could get a good peek inside the oven without having to open the door all the time.
Published: February 9, 2017
Jennifer of Philadelphia , PA
Source: consumeraffairs.com

Kenmore has a long-standing great reputation for appliances. I purchased my
Kenmore has a long-standing great reputation for appliances. I purchased my first Kenmore washer and dryer over 20 years ago and continue to stand by the brand today. The machines are easy to upkeep, and if one regularly maintains them, they will outlast any other machine out there. They are also easy to use, with no user-unfriendly parts or mechanisms. I love my Kenmores!
Published: December 19, 2015
L. of Boise, ID
Source: consumeraffairs.com

The appearance of this refrigerator is sleek and unobtrusive, which is what
The appearance of this refrigerator is sleek and unobtrusive, which is what we want in our kitchen. This fridge works well for us and it is a good size. There is some flexibility in the space which is helpful when we have larger items. We like that the freezer has shelves as opposed to the bins that we see elsewhere and also storage on the door which we find helpful. Of all the refrigerators we look at, we thought this was one the best value for the price. We have been very pleased and would recommend it to others. It is very nice.
Published: March 22, 2017
Erica of Purchase, NY
Source: consumeraffairs.com

We purchased a Kenmore Elite washer 7-4-11. It was not much trouble in the
We purchased a Kenmore Elite washer 7-4-11. It was not much trouble in the first few months but I always had to make sure I did a large load or the machine would constantly be out of balance. Recently, I got a safety recall on the machine recently. I had the repairman out to install the update necessary. He has been out three times now and my problems have grown to the point of no return. I am totally unhappy with this machine and your update. As soon as I can get money saved up, it is out of my sight and being replaced with a different brand. You have got to be kidding if you think people are not going to drive you crazy with complaints. If you do a light load, it goes through 3 or 4 Rinse cycles and is constantly out of balance. It now takes 2 to 2 1/2 hours to do a small load of laundry and you call that efficient! I stay at home so I am able to stand over the stupid thing, but for working people, it will be a nightmare. My advice is to stay away from any Kenmore Elite. It sucks!
Published: February 20, 2013
Gayla of Canton, OK
Source: consumeraffairs.com

I have never been so underwhelmed by a product. I dont notice it.. and that
I have never been so underwhelmed by a product. I dont notice it.. and thats how it should be. Id only notice it if it was broken, or my clothes werent coming out clean. I only have to do laundry once a week now, since I can get all my clothes in to my washer and then in to this dryer. It is very convenient. Why does a dryer need to look fancy? It looks clean and it fits in my closet and it is functional. It doesnt look chunky or trying too hard. This dryer has not given out on me yet, so I am happy with what I paid. Also, I got a warranty from the store, which is cool. Reliability adds to value.
Published: April 19, 2016
Wendy of Charlottesville, VA
Source: consumeraffairs.com

I received poor customer service with a new refrigerator that worked for ab
I received poor customer service with a new refrigerator that worked for about 6 weeks! My new refrigerator stopped cooling. (Bottom freezer still worked fine.) I ended up throwing out a lot of food in my refrigerator. A technician was sent to my house who replaced a few parts thinking it was the thermostat. Fridge worked again. A few days before Christmas, we went to visit friends for a few days and returned to find that all of my food that I had bought for Christmas (around $500) was garbage. The fridge was up to 55 degrees and the freezer was at 6 degrees. That was about 6 weeks after the first time the technician came. My frustration was that nobody cared or could even suggest anything for me to do other than wait on a technician! I have been 2 weeks without a fridge and was told yesterday that the technician would order more parts! I have just redone my kitchen and this fridge has been a nightmare! I fear that when I unplug it, I will get water over my new flooring. It is so disheartening to spend so much on an appliance like this and to feel like you just need to garbage it and move on because nobody cares!
Published: January 7, 2017
Jill of Roberts Arm, NL
Source: consumeraffairs.com

I bought the Sears Kenmore Elite top-loading, high-efficiency washing machi
I bought the Sears Kenmore Elite top-loading, high-efficiency washing machine (manufactured by LG) in May 2011 for close to $1,000. At first, it was fine. A few weeks ago (January 2013), it started overflowing every time it fills. I watched the numbers on the control board go wonky instead of counting down the minutes sequentially. It overflows on the wash cycle, wont drain unless I stop the cycle, and manually select drain/spin, then it drains perfectly. I recognize a wacky computer when I see one, so I unplugged it thinking it might reset itself. Problem keeps happening. I researched it on the internet and saw that there is defective casing material used in the manufacture and the motherboard gets wet!I called Sears expecting the company I knew from all these years to be there. But all I get is cryptic, non-answers to direct questions and pressure to purchase a service agreement. Ive been unemployed for a few months and I dont have $230 to put into a $1,000 machine that I just bought! Oh, and by the way, if the repair costs more than $500, your service agreement doesnt cover the additional cost. You get to take care of that out of your own pocket. I wanted Sears to come fix the problem caused by faulty manufacture or at least give me a straight answer about what the likely cause of the problem is and how much it would take to fix it. It doesnt matter who it is, whoever youre talking to doesnt have the information you need. You get transferred or disconnected. Whoever youre transferred to doesnt have the information you need either and cant imagine why the first person transferred you to them. I dont believe a corporation would permit such incompetence if it didnt pay off.So I did some more research and found out on Consumer Reports that my unit was covered by a recall. I called Sears back and asked them, Why are you trying to sell me a service agreement for a unit that is covered by a recall? explaining again how the machine was flooding my laundry room. They said, Oh, thats totally unacceptable, says the agent. Let me transfer you to the Product Resolution department. The Product Resolution guy puts me on hold to look into it for several minutes. (If I ever hear a Sears customer service person say theyre going to look into it again, Ill start getting suspicious!) The Product Resolution guy says Yes, you are under recall. Well set up a recall appointment for the same time you had the service call, and well cancel your service agreement and refund your money within 4 days. (This is less than an hour after I had caved on the service agreement upsell.)Mind you, this appointment is 10 days in the future, the best they can do. Their technicians are very busy and they wont tell you what time of day, or give you a number to contact the technician, or any information that would empower you to have control of your day. Sometime between 8am and 5pm, so in the interim, I got a job and they would like me to start the day before this appointment. Now, I have to delay my start date so that I wont have to deal with personal business the first week of my new job. Already Sears has cost me $375 in lost wages. So, today is the day. The technician gets here to fix my washing machine under recall. It turns out that the recall is a software update that the technician says will not address the overflowing problem. I got Sears on the phone while the technician is still here, more runaround, more transferring, more looking into it, an offer of $65 off a repair call for which they wont estimate a total cost. (And I dont believe this is not the first time theyve had this conversation; a helpful person would say something like, at worst its this, at best its that.) Finally, I talked to a supervisor, went through the whole story again, and I asked her what she would advise if I were her mother. She told me this isnt personal with me. Sears cant provide you any more services because the machine is no longer under warranty. I replied with Sears can, but it wont. Sears knows theres an issue with this machine, and its happy to have its brand associated with it when youre charging $1,000 but you dont want to stand behind it when theres a problem. A new washing machine doesnt act like this and I can see other people on the internet have had the same problem. I believe their new business model is to hold customers hostage to an outrageous initial investment on products with known defects and then gouge them for repairs. If it already costs a lot, why not pay a little more? The whole customer service process is set up to make it so painful that you just cave in. Its immoral, and if it isnt illegal, it ought to be. If theres a class action suit, I want to be part of it.
Published: February 21, 2013
Claudia of Midland, VA
Source: consumeraffairs.com

We have a 5 yr. old Kenmore Dishwasher that slowly leaked from the seal of
We have a 5 yr. old Kenmore Dishwasher that slowly leaked from the seal of the motor/pump assembly. We couldnt see any evidence of this until it had been leaking for some time as laid out by the forensic inspector from the insurance company. The dishwasher did about $30,000 in damage that our homeowners insurance wont cover. We have Sears Home Warranty that says it is secondary. We are hoping someone else has had success getting this covered. Our repair person said it is common with this model. How do I find anything in writing that speaks to this from the corporation?
Published: October 25, 2017
Paulette of Fallbrook, CA
Source: consumeraffairs.com

The detergent and softener tray is difficult to open almost to the point th
The detergent and softener tray is difficult to open almost to the point that it might break. Also, the softener section isnt very clean after use. Seems like it takes a long time to finish per load even when on express selection.
Published: February 12, 2019
Guy of Aurora, CO
Source: consumeraffairs.com

High capacity size, top of the line, been in business for years, and reputa
High capacity size, top of the line, been in business for years, and reputable brand. Water and electric efficient. Thoroughly cleans laundry. Dries with smart reading to save energy and doesnt over dry, keeping clothes looking fresh. Easy to use and adjustable control settings for all sizes and types of laundry needs such as cold, warm, hot and combinations of water temperature for wash and rinse cycle. The price of brand is not inexpensive, but the quality and long lasting durability is worth the price. This brand also comes with a lifetime warranty. Delivery and set up of products is offered when purchased as well.
Published: March 25, 2017
Karen of Ocala, FL
Source: consumeraffairs.com

It works incredibly well and is very easy to clean. It holds a decent amoun
It works incredibly well and is very easy to clean. It holds a decent amount of stuff. The freezer is slightly smaller than I would like but is sufficient for my small family. It hold most of the things I need but I did have to remove one of the shelves to make the spaces the right size to hold a gallon of milk. The door shelves are decent. It is clean and doesnt take up too much space but would look a lot better in stainless steel or possibly in black. The white attracts dirt and grime a little more than I would like. For the size and space the price was very reasonable but you definitely get what you pay for. The lines of it are not super clean and the style is a little outdated but its not the worst I have ever seen or used.
Published: June 6, 2016
Kelle of Florence, OR
Source: consumeraffairs.com

I love the fridge. I switched from Frigidaire. It keep food fresh longer...
I love the fridge. I switched from Frigidaire. It keep food fresh longer... Ice tray overflows quickly. I have to remember to cut it off occasionally. Great size. Enough space on both side. Love the number of drawers... enough shelves. Good door space for condiments. Easy to open. It has a nice sleek appearance. I love the chrome color. The handles arent bulky. Its a perfect height and size for my kitchen and the space allowed for a fridge. It was purchased in a bundle deal with other appliances. The price was right about where it should be for the fridge. I havent had any problems with it that cost me more money so I would have to say its a good value.
Published: November 4, 2016
Stephanie of Newport News, VA
Source: consumeraffairs.com

I absolutely love Kenmore. Their products are amazing! I especially love th
I absolutely love Kenmore. Their products are amazing! I especially love the refrigerator. It works amazing and everything about it is just perfect. I just love how its stainless steel. It has the double doors on top and the bottom drawer. Im in love with the water and ice machine. It has so much space its awesome.
Published: October 31, 2015
Stephanie of Grapevine, TX
Source: consumeraffairs.com

Bought a dishwasher about 1 yr ago. Worst washer I ever had. If I dont wash
Bought a dishwasher about 1 yr ago. Worst washer I ever had. If I dont wash the dishes first they dont come out clean and they are never dried. I would never buy another one. I dont know if it has a defect but I cant figure out whats wrong.
Published: June 10, 2017
pat of Wilmington, DE
Source: consumeraffairs.com

This washer is great as far as capacity and is energy efficient which is gr
This washer is great as far as capacity and is energy efficient which is great. However, it is CONSTANTLY uneven, even after the tech was out and replaced the control board, rotors, and a number of other working parts. Ive had tech out a total of 3 times and Im now scheduled for a 4th appointment and I dont know what the tech is going to do to fix it now because pretty much everything on this washer has been replaced. Honestly, I would like a different style of washer because this one has not lived up to its expectations. Im very dissatisfied but luckily I have the 5 year warranty through SEARS because I would be paying a lot for parts and labor if I didnt. I was told that this washer was recalled and I can definitely see why.
Published: February 13, 2015
Michele of Sioux Falls, SD
Source: consumeraffairs.com

I really like that my washer is quiet. I dont have to worry too much about
I really like that my washer is quiet. I dont have to worry too much about it getting off balance. I absolutely love that it is a front loader. This is a very reliable washing machine. I have had absolutely no issue whatsoever so far. Everything comes out clean and all is done within 45 minutes. I really LOVE the look of my washing machine. It is sleek and compact. I have gotten many compliments on my washer. Very stylish and clean looking. You definitely get your moneys worth out of this washing machine. Not to mention that you will save a bunch of money on your energy bill.
Published: August 17, 2016
Elizabeth of Yucaipa, CA
Source: consumeraffairs.com

Has lasted for years after many uses and many kids with tons of dirty cloth
Has lasted for years after many uses and many kids with tons of dirty clothes and a dirty husband. Even had shoes thrown in and still runs like a champ. Plus no lost socks! Works every time all the time. Even dries faster than other dryers Ive used and its great for quick use, plus I love all the options. The price is definitely worth it. I love the appearance of this dryer. It fits my decor greatly and matches my washer perfectly even though they are different models. Its very sleek and looks like a much more expensive dryer and its a mid range price dryer. I love that it looks like a high end dryer. This isnt your mothers dryer, with the old knobs and buttons. I love how this dryer looks.
Published: July 1, 2016
Rachael of Phoenix, AZ
Source: consumeraffairs.com

It always does the job and well. It really cut down my laundry time so I ca
It always does the job and well. It really cut down my laundry time so I can get more done during the day. It is very reliable. The dryer never broke down. If you would like a long lasting dryer I would definitely recommend this one. I was not impressed by the color options. The options that were available did not go with the color scheme in my laundry room, however it was an affordable price and had great reviews so I went with this one. You definitely get your bang for your buck. I have not yet had to do any maintenance work or get it tuned up/fixed so I have saved money doing this. Also I do not have to use it as much and long as my previous dryer so I save money on my energy bill.
Published: October 27, 2016
Kam of Humble, TX
Source: consumeraffairs.com

Mine is a front load washer. This Kenmore is great. The clothes always come
Mine is a front load washer. This Kenmore is great. The clothes always come out clean. Easy to use with many great options. The only maintenance required is to leave the door ajar and wipe off the inside of the door seal maybe once a month. We run a load every day and never had any issues. I would highly recommend.
Published: May 9, 2020
Robert of Pittsfield, MA
Source: consumeraffairs.com

My family has used our Kenmore refrigerator for over a year and we still lo
My family has used our Kenmore refrigerator for over a year and we still love it to this very day. It gives so much more space than our old refrigerator & the ice machine is an added bonus! Were so happy with switching to Kenmore. Its the only kind of refrigerator well ever use again!
Published: December 4, 2015
Alyshia of Bowie, MD
Source: consumeraffairs.com

My girlfriend always wanted a Kenmore refrigerator and it was tax time. We
My girlfriend always wanted a Kenmore refrigerator and it was tax time. We had a great deal and was going to get the one that had the see through front but decided on the one we got. I have always been told that they were a very dependable brand. I like that it was strong, looked like steel, had lots of capacity and had the freezer at the bottom. Im just getting used to the freezer being switched around. However, the fridge dented my pocketbook.
Published: March 6, 2018
Brian of Louisville, KY
Source: consumeraffairs.com

I really have had a very good experience with this dishwasher. I was always
I really have had a very good experience with this dishwasher. I was always pleased with how well the dishes were clean. As long as I used a very good brand of dishwasher liquid and arranged the dishes in the washer so that nothing was covered up by another dish the dishes all came out very clean and spot free. The size of this washer was good for my family of 5. We didnt have to do much hand washing as we were always able to put most if not all the dishes into this washer to be washed. I love the color of this washer because it matched the colors of my other appliances. Black does not show a lot of stains. It just really blends well even with my cabinetry. It is very easy to wipe clean. The perceived value is that it is a good solid brand that is worth more than the money paid for it. It makes my life so much easier being that we do have a nice sized family and as much as I hate to do the dishes this really makes it easy for me to get the dishes done so it is more worth the money we paid for it.
Published: September 3, 2016
Kashina of Newnan, GA
Source: consumeraffairs.com

Purchased Kenmore Electric Range Model 9622 Sept. 2007. First use of self-c
Purchased Kenmore Electric Range Model 9622 Sept. 2007. First use of self-cleaning burned the paint off panel above oven vent (which happens to be RIGHT UNDER THE MAIN CONTROL PANEL!!! Same vent drips profusely during use of oven. Days before Thanksgiving, either 2013, or 2014, large eye on left makes a loud pop, then stops working. Thought it would be no biggie. (Didnt purchase extended warranty). It was a REAL BIGGIE. The problem was in the main control panel. $650 to repair. Twice what I paid for the stove originally!(Should have just sold it without eye working and used the money to offset new range). Yesterday, while trying to heat the oven just to 375°, it made a HUGE pop and tripped my breaker. It did that twice, then, shut down 2 more times with same loud pop, without tripping the fuse. The last hoorah was when IT WASNT EVEN BEING USED!!! Same loud pop, and completely shut off. Pulled it out from the wall to find an electrical burn on the wall, and hole burned through the cover plate. Inside, the piece to hold one of the sets of wires is completely melted.
Published: June 4, 2018
Margie of Fayetteville, TN
Source: consumeraffairs.com

A lightning damaged the wires of Laundry Center Kenmore 1YU1000 purchased i
A lightning damaged the wires of Laundry Center Kenmore 1YU1000 purchased in September 2009. Technician no. ** repaired the wires on August 16 and charged $408.64.After one week waiting for the parts, the washer was used immediately and it did not complete the cycle and left the laundry soaked in water. A second technician came today and said that the water pump and a belt were defective and to replace them, we would be charged $184.91. I ask you, is this appropriate for a barely two-year-old appliance? Never again will I buy anything else from Sears.
Published: August 26, 2011
Blanca of Coral Gables, FL
Source: consumeraffairs.com

I have a Kenmore Refrigerator (model 253.6000), purchased 11 months ago by
I have a Kenmore Refrigerator (model 253.6000), purchased 11 months ago by my husband for our garage. It has quit working twice, thawing all of the food in the freezer. There is no garage kit for this model and no information in the owners manual that informs the consumer that the unit will stop working in the summer and winter during extreme temperatures. I have been informed that it was manufactured by Frigidaire.
Published: May 3, 2018
vicki of Nampa, ID
Source: consumeraffairs.com

The dishwasher work fine with minimal hardware issues, but the power arm br
The dishwasher work fine with minimal hardware issues, but the power arm broke one time. We got rid of it when we redid the kitchen and upgrade to a stainless steel version. It look good and held up really well through heavy use in a busy kitchen. I didnt really like the opener but it work well and never leaked. However, it wasnt quite big enough to hold a full day worth of dishes for a family of 5. The glass rack was especially small and the plate rack didnt accommodate enough small plates. Its well worth the price especially on sale and I recommend the extended maintenance agreement. Not worrying about the unit breaking is priceless when you have a pile of kid.
Published: February 2, 2017
Jr of Portland, OR
Source: consumeraffairs.com

The first refrigerator I owned when I moved out on my own was a Kenmore. It
The first refrigerator I owned when I moved out on my own was a Kenmore. It came with the house I bought and it was new. I never had any problems with it. I owned it for about 8 years and as far as I know the people who got it after me still have it and its still working good. Thats been about 15 years ago. It was a base model, no ice maker or anything so it probably was one of the cheapest ones they made. So I guess you could say Kenmore is an excellent brand.
Published: November 29, 2015
Kelly of Atlanta, GA
Source: consumeraffairs.com

Kenmore Elite Washing Machine - We received the recall notice, and even tho
Kenmore Elite Washing Machine - We received the recall notice, and even though we have experienced no issues with our washing machine since we purchased it several years ago, my husband called to schedule the service because it was a safety recall. The technician came out on February 8th and slowed the speed of the spin cycle on the bulky items selection. The first time I washed clothes after that, I had multiple UE (unbalanced error) and it actually took one cycle 2 hours and 45 minutes before I could finally get the clothes clean and rinsed somewhat, and then spun out and into the dryer. I tried several other cycles, selecting different spin speeds, and never could wash a load without standing around redistributing the clothes in the tub. My husband called again and they sent a different technician on February 18th, who ran diagnostics and said the tests showed nothing was wrong. He advised me on how to wash clothes - two of each item, large loads, etc. - and said there appeared to be nothing wrong after he ran a partial cycle with no clothes in the washer. He instructed me to let it finish and then he closed the ticket. Today, once again, all my weekly loads had UE multiple times during the cycles. My husband called Sears again and it will be two more weeks - now it will be March - before they can send another technician. The lady offered him a discount on a new washing machine if he wanted to replace this one! Needless to say, my advice is dont call and have the reprogramming done if you havent experienced the issues described in the recall notice.
Published: February 23, 2013
Donna of Crestview, FL
Source: consumeraffairs.com

It does a great job getting the dishes clean in the first wash without havi
It does a great job getting the dishes clean in the first wash without having to pre wash them in sink to wash in the dishwasher. A quiet reliable machine. It is a normal size dishwasher, can fit all dinner dishes, pots, pan, plates utilities in one wash. Very nice look, buttons are easy to read and understand. No need to search for what button need to be pressed. Easy to keep clean and wipe down as needed. Great value on this model of dishwasher, energy efficient, and water saver. With this I feel like I am saving by not having to wash my dishes before putting them in the washer.
Published: September 21, 2016
Amy of Saint Paul, MN
Source: consumeraffairs.com

This is the worst washer I have ever owned, it is always going unlevel. I h
This is the worst washer I have ever owned, it is always going unlevel. I have had it four or five years and the tub has already been replaced once. I dont think any of the new washers with this type of tub and ball as a ringer are any count. They need to go back to the old washers.
Published: July 16, 2014
Debra of Horner, WV
Source: consumeraffairs.com

Bought a fridge from Sears in October online. Said in stock on site. They t
Bought a fridge from Sears in October online. Said in stock on site. They took the money right away then sent email it was back ordered a month. Finally it arrives and theres a small dent in the side (I didnt want the hassles of sending it back). Then we started noticing the milk spoiling quickly. The ice cream in freezer hard as a rock. I put a thermometer in the fridge and it’s +15 c (good thing no food poisoning) but had to throw out all our food the week before Christmas. Talking with Kenmore’s customer service in Bangladesh or who knows where, is exasperation. Still waiting after 5 days for repairman. Kenmore did say theyd reimburse perished food. Overall pretty shabby.
Published: December 21, 2014
toni of Valemount, BC
Source: consumeraffairs.com

The refrigerator has been a great investment for me in my house. It works w
The refrigerator has been a great investment for me in my house. It works well and has a nice ice maker to go with it. It fits all my groceries and I always have plenty of extra space to put things freezer for around the holidays and for extra meals and it has an extra large freezer. It is a beautiful, steel colored fridge that has a great look to it, too. It goes well with my kitchen colors as well as my appliances. The value of the fridge was worth the amount I paid for it. I would recommend this brand to someone that needed a refrigerator. If I ever decide I need a new fridge I would probably buy the same make and model.
Published: April 9, 2017
Nat of Houston, TX
Source: consumeraffairs.com

Kenmore Refrigerators did a great job at keeping my veggies fresh for sever
Kenmore Refrigerators did a great job at keeping my veggies fresh for several days longer than I thought they used to with my old fridge. Fruit did great as well. However, it would freeze things in the back of it if I wasnt careful. I have to keep an eye on things especially if they were almost empty. Frozen milk is just gross. Additionally, I wasnt a huge fan of the door shelves either for some reason. However, it kept things cold and it didnt melt my ice cream which was a huge improvement over the prior one. All in all, its not too bad.
Published: February 23, 2018
Carley of Weston, WV
Source: consumeraffairs.com

Like it - works well and keeps things cold. All you have to do is plug it i
Like it - works well and keeps things cold. All you have to do is plug it in and it just runs all on its own. Did get the fridge in white and it does seem to show everything so have to wipe it down a lot. Its roomy and holds enough stuff easily. It looks real nice when it is new but over time it gets dirty and will look pretty bad if you dont clean it all the time. If you have a husband or kids it will get really messy really quick.
Published: June 23, 2016
Betty of Levittown, PA
Source: consumeraffairs.com

It was a great fridge. It had all the features I needed. It was the biggest
It was a great fridge. It had all the features I needed. It was the biggest and best refrigerator I ever owned. You really should buy one. Youll love it. It was beautiful, lovely, attractive, good looking, matched my kitchen. Best value for the money. Especially given that I didnt pay a cent for it. It was a gift.
Published: September 1, 2016
Cynthia of Brandon, FL
Source: consumeraffairs.com

Kenmore Elite Oasis washer - I bought ours in 07 and started having trouble
Kenmore Elite Oasis washer - I bought ours in 07 and started having trouble 6 months after we bought it! It wouldnt start when you pushed the button! We had to keep turning it off and on to get it to finally start! My husband is a Mr. Fix It so he figured out it was the computer board! He made sure all the wires were attached and such! I called Sears to complain and of course, they said I could get a repairman out! I told them it was 6 months old! My husband ordered a new board and put it in then it worked! Then a few months later, it started leaking water on the floor! Thank goodness its in the basement with a drain by it! So I kept using it! So yesterday, I heard a horrible racket coming from the basement, so I ran down and it was spinning with this terrible noise coming from it. So Ive been looking on the net for answers. They did recall them but not until 2010! So mine is too old! Hopefully, my husband can fix it again! Im so disappointed in this washer! You would think for as much money you spend, it wouldnt have this many problems! Our 1st washer lasted 20 years. It was a Maytag. Im not sure if that brand is better or they just dont make them like they used to. I would never recommend this washer to anyone!
Published: February 18, 2013
Dara of Bolivar, OH
Source: consumeraffairs.com

The washer and dryer both work very well and are very durable. They are bot
The washer and dryer both work very well and are very durable. They are both white and very basic models but we are very happy with them. The dryer top is kind of scratched up but they get a lot of use so I guess thats to be expected. The only thing I do not like is that the washer does not have a fabric softener dispenser but it does have a bleach dispenser which is nice to have. We do a lot of laundry and have had only a couple minor issues with the washer and dryer. The washer leaked once. We never did figure out why. We had a problem with the dryer once as well but my son was able to fix it fairly easily. Kenmore appliances are typically a good value.
Published: March 27, 2017
Kathleen of Owego, NY
Source: consumeraffairs.com

I have loved my Kenmore Elite range model 79098023802 made by Electrolux fo
I have loved my Kenmore Elite range model 79098023802 made by Electrolux for 6 years until this weekend. The range expands when cooking and the racks fall to the bottom causing everything to spill. I contacted Sears and was told that this happens after using the self cleaning feature which apparently damages the oven walls, the oven will now expand when using the oven making the racks fall. I would have to have the whole interior replaced for $300.00. When I asked if this would happen again after replacing the interior I was told it was possible. This is clearly a manufacturer defect and Sears/Electrolux should stand by their product regardless if it is under warranty. My husband is recently unemployed and we are unable to fix the problem which Sears/Electrolux should take responsibility for a faulty product!!
Published: April 4, 2016
Robin of Cary, NC
Source: consumeraffairs.com

I bought a Kenmore apartment size chest freezer in 7/2011 from Kmart. Its O
I bought a Kenmore apartment size chest freezer in 7/2011 from Kmart. Its October 2012 and this past weekend, it stopped working. I had service come out and was told the compressor needed to be replaced which would cost between $400.00 to $500.00. I paid $202.00 after tax. It only had a 1 year warranty. Shouldnt a freezer last more than a year? I ended up having to buy a new freezer, but not a Kenmore. Im wondering if this was refurbished.
Published: October 23, 2012
Linda of St. Paul, MN
Source: consumeraffairs.com

I have owned Kenmore products for many years.... With years of excellent se
I have owned Kenmore products for many years.... With years of excellent service, I wouldnt own anything else! It is very easy to get service for my machine, if anything were to go wrong. I have nothing but high regards for Kenmore. My previous Kenmores gave me 15 yrs of service or better, now you cant go wrong with that. My laundry comes out the same every time, perfect. I will not change from Kenmore. Kenmores have always had a very nice look... easy to take care, the exterior is so easy to keep clean and the interior is beautiful. You will get many, many years of great service from your Kenmore washer or dryer... I have always bought in pairs. The value of my Kenmore products are not replaceable to me, I use them at least 3 times a week. I can totally depend on them to get whatever job my laundry has to throw at it!
Published: April 19, 2016
Janet of Manitowoc, WI
Source: consumeraffairs.com

After reporting the glass in my year old Kenmore Elite refrigerator explode
After reporting the glass in my year old Kenmore Elite refrigerator exploded. This is a serious safety concern. Buyer beware!! The only thing they would say is warranty is up really??? This is a hazardous product to have in your home. Customer service was terrible. I have many pictures. I will no longer purchase Kenmore appliances.
Published: September 19, 2017
Geve of Medical Lk, WA
Source: consumeraffairs.com

Bought Kenmore Elite French door model # 74093 in Dec 2014 for new house. I
Bought Kenmore Elite French door model # 74093 in Dec 2014 for new house. In May 2015 it started making a fan noise, so I called for service under our Sears protection plan. 6 weeks, 3 parts, 5 service calls, and a dead refrigerator. I called Sears Service and demanded a replacement. This is when it really got crazy. They told me that the Sears Appliance Center was not really Sears and I had to deal with them directly because their policies might be different than the real Sears. SERIOUSLY?? Yep, I was told that the Sears Warranty staff that I was dealing with couldnt help me, and I had to go back to the Sears Appliance Center I bought the (now dead) refrigerator from; it is a franchise store. I bought Kenmore because I assumed the Sears name was my guarantee of satisfaction. I should have been informed about this distinction, because I could have gone to a real Sears store instead. SEARS on the storefront, employees wear Sears shirts, Sears receipt, Sears warranty and service agreement... but not really Sears.
Published: June 8, 2015
David of Porter, TX
Source: consumeraffairs.com

It is the best washing machine I have ever owned. Cycles are done much fast
It is the best washing machine I have ever owned. Cycles are done much faster than I ever would have to possible. It easily handles all of my garments, from the bulkiest ones to my most delicate items. This is the most reliable appliance I have ever owned. It is extremely dependable and that is very important to me as I have to do laundry every day. I have never had a problem with its performance and it has never needed one repair. Its physical appearance is absolutely stunning! Its so smooth and sleek. It looks very high tech and like it is of very good quality. It compliments the color scheme in my laundry room perfectly and really brightens up the whole room. This appliance is a very good value. My friends and family, anyone we have over to the house that happens to see it always ask how much I paid for it and are so surprised when I tell them that they ask for more information on it and say they would consider buying one too.
Published: March 23, 2016
Jen of New Haven, CT
Source: consumeraffairs.com

It is really nice. Works great. Keeps your food fresh and cold. You should
It is really nice. Works great. Keeps your food fresh and cold. You should try and buy one. You will love it. Im going to keep buying that brands. It is big. You can put a lot of stuff in it. Its not like my other fridge. I love it so much. I will buy another one if I had to. Its really nice stainless steel and black. I would tell good things about it. I have nothing bad to say about it but try it. It is worth the money. I paid a good amount of money for it but I would buy another if I had to because they are really good products.
Published: June 18, 2016
Kim of Cleveland, OH
Source: consumeraffairs.com

Purchased Kenmore Stainless Steel Cooktop Stove Sept 2015, now 5 months old
Purchased Kenmore Stainless Steel Cooktop Stove Sept 2015, now 5 months old, noticed rust bubbling up on the front door and lower draw panel about two months ago. At first I thought it was just a food stain but it would never clean up. Contact Sears repair, repairman sent and I was told not covered under their one year warranty because it is a cosmetic issue. I was then told that the stove is not really all stainless steel but partial and has other alloys mixed into it which is probably why it is rusting. I said that nowhere did it say this is not a 100% stainless steel and this is a definite consumer fraud, and misrepresenting the product as stainless. He said that is the way they all are at the $500 price you paid. Pure stainless steel stove would cost $4,000-$5,000. I was mislead to believe this was a stainless steel product, I am left with a new rusting 5 month old stove that no one will do anything about. BEWARE OF YOUR NEXT RUSTING KENMORE PRODUCT!!
Published: February 27, 2016
R. K. of Clearwater, FL
Source: consumeraffairs.com

I researched refrigerators before I made my purchase and the Kenmore brand
I researched refrigerators before I made my purchase and the Kenmore brand ranked high consumer reports. I have had other Kenmore appliances and they are comparable to well known brands. I like the roominess of the top freezer. I can put large ice cream cakes in it. I also like the size of the refrigerator and the adjustable wire shelves are very convenient. I have noticed that my produce seems to stay fresher longer, which may be attributed to a good cooling system. I also think Sears stands behind their appliances and all their products and it has great customer service for their products. But I wish a refrigerator with a top freezer could have a water and ice dispenser. I also thought the refrigerator would have been higher from the ground. It seems like I have to bend way down to see items I have stored in the refrigerator on the bottom shelf. Or maybe make the storage bins taller so it is easier to see what is on the shelf. I would also like an egg tray included with the refrigerator. Other than those, Im very satisfied with refrigerator
Published: February 21, 2018
Carol of Oakland Gardens, NY
Source: consumeraffairs.com

Thanks to Kenmore, I am absolutely in love with my washer and dryer. They h
Thanks to Kenmore, I am absolutely in love with my washer and dryer. They have never let me down and I will NEVER use another brand!!! When its time for a new one, Im going with Kenmore. You can bet on it.
Published: October 17, 2015
Trinity of Paris, TX
Source: consumeraffairs.com

The water stops coming out every once in awhile. One time a part broke, but
The water stops coming out every once in awhile. One time a part broke, but other than that its done what weve needed from it. The space inside is good and we like the adjustable shelving. When we make a trip back from Costco, it can a little cramped in the freezer, but each month we manage to squeeze everything in there. I like the modern stainless steel look in any refrigerator. So did my wife. The controls were easy to understand. It is good modern-looking refrigerator. We bought it at Best Buy and for the money we spent for it, it did what we wanted it to do. There were better model with more doodads but this one had everything we needed.
Published: June 19, 2016
Robert of San Bernardino, CA
Source: consumeraffairs.com

I purchased a water heater by phone with a **, he assured me that the WH wo
I purchased a water heater by phone with a **, he assured me that the WH would be installed the same day. I received a call from Eyman Plumbing who couldnt install for 4 days!! ** should have ckd to make sure the WH could be installed before making that statement and taking my money. My money cannot be returned for 7-10 days and water is destroying my laminate floor. Every # I called, no one could help and passed me to the next person. Sears has fallen from grace and I do not wish to ever do business again with them.
Published: June 3, 2015
Maxcine of Omaha, NE
Source: consumeraffairs.com

Works as prescribed economical on energy and supports all kinds of dishware
Works as prescribed economical on energy and supports all kinds of dishware to use. Satisfied with its performance and quality. No problems whatsoever so far. Perfect for small family and retirees. Do not used every day but when I have to it always cover its capacity with its size and helpful with larger loads. Normal and good appearance under the kitchen counter and its normal appearance and capacity will use it under all conditions and until it will stop working. Normal value and what is expected from Kenmore brand Sears. Good guarantee and values from this maker. Always with plenty of parts in case you need them.
Published: August 31, 2016
William of New Port Richey, FL
Source: consumeraffairs.com

The fridge keeps everything good and cold. It has a good ice maker and it w
The fridge keeps everything good and cold. It has a good ice maker and it was the best fridge. I had seen others like it but it has features like no the fridge I have ever seen. The fridge is good. I would recommend it. The fridge has a feature thats keeps thing ice cold and I love it. The appearance of the fridge is awesome. Its grey so it shines good when you clean it. I like the color of it. Definitely different. The appearance of it is deceiving. It changes colors overnight and when you clean it its different.
Published: December 6, 2016
Dave of Tampa, FL
Source: consumeraffairs.com

It is a great appliance! I have had a great experience with it so far. I th
It is a great appliance! I have had a great experience with it so far. I think that everyone should get a Kenmore appliance. It is the perfect size for me! I have a big family so it is important to me that I have a big fridge that is going to fit everyone that we all need. I love having my Kenmore fridge. I love the stainless steel appearance of my Kenmore fridge! It looks for pretty and stylish in my kitchen. I think it is a great look for any kitchen. My Kenmore fridge was a great value! I love it so much! I would buy it again in a heartbeat. I cant believe more people dont buy them. I would recommend it to anyone who asked me for advice.
Published: September 4, 2016
Miranda of Somerset, PA
Source: consumeraffairs.com

Kenmore Elite Range - Today is 12 March. My wife came home and the House wa
Kenmore Elite Range - Today is 12 March. My wife came home and the House was full of smoke from the stove being on high. I had cooked some Cabbage for my wife around 11:00am. I left to go to work around 2pm and left the burner on the lowest setting which was Low setting to keep the cabbage warm. She came home around 6:30pm and the Fire alarm was going off and the house was full of smoke. She tried to turn the burner off with no luck. She had to go and turn the breaker off for the range. I came home at 10:00pm and went and turned the breaker back on and the front right burner where the pot was on and it was on high again. I played with all the switches with no luck at all. I had the main circuit board changed not even a month ago by a service tech. He told me that it controls all the switches for the top and also the oven section. I had to go and turn the main breaker off again.. THIS ALMOST COST ME MY HOUSE. FOR FOLKS READING THIS, BUYER BEWARE... I will not purchase another Sears product!!!
Published: March 13, 2015
Lawrence of Jax, FL
Source: consumeraffairs.com

We purchased a Kenmore side by side refrigerator in July of 2016, also purc
We purchased a Kenmore side by side refrigerator in July of 2016, also purchased their very expensive 3 year warranty, or as they call it, their Master Protection Agreement. During that 3 years we had eight service calls for the icemaker. After the fourth or fifth service call the technician told us that this model has a design flaw, and that it would keep breaking. Well guess what? They were right. Right after the warranty ran out it broke again and this time the service rep said he could not fix it. The design flaw was in the wiring at the bottom of the freezer, at the hinge where the door swings open. They could no longer splice the wiring to fix it! We paid $89.00 for this service call in which they did nothing but tell us it was unfixable!We contact Customer Service and the BBB to file complaints. Sears refused to help us in any way, telling us we were basically out of luck. They also refuse to refund our $89.00 for the NON-service call. The Customer Service Rep who answered the BBB complaint offered to give us a 20% discount on a new refrigerator. Ridiculous! We will never buy another Sears product. A design flaw such as this should be grounds for a Class Action Law Suit.
Published: March 15, 2020
Rebecca of Myrtle Beach, SC
Source: consumeraffairs.com

The washer is very easy to use and is extremely efficient. Compared to my p
The washer is very easy to use and is extremely efficient. Compared to my previous washer which I had to wash the load twice, this washer gets it clean the first time. The washer is extremely reliable. It is big enough for large loads and it gets the clothes extremely clean in a reasonable amount of time. The washer has a very clean and modern look. Its not the standard white that most washers are. It has some silver and a black tinted lid. The value for this washer was very competitive compared to similar washers. And the store where I bought it had a rebate which made it even a better value.
Published: November 29, 2016
Nate of Lake Elsinore, CA
Source: consumeraffairs.com

It has a reset capability, which comes in handy when you change the water f
It has a reset capability, which comes in handy when you change the water filter. The cubes and crushed ice tend to get stuck but nothing you cant use your hand to fix. Its not the biggest especially if you have a big family, its more than perfect for smaller households. The freezer is pretty standard as well as the actual fridge part. Its sleek and stainless steel. It does dent pretty fast though, any of the slightest hits could leave a small impact. Needless to say its pretty easy to clean. I dont recall how much I purchased it for, but it must of been a great value since I purchased two of the same product.
Published: February 26, 2016
Jane of Dearborn, MI
Source: consumeraffairs.com

I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it
I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it repaired twice and it never cleans my clothes. It has more error messages than anything I have ever seen. It locks, puts error F11 and you cannot get your clothes out of the washer, cannot open the door does not matter if you unplug it or not. Then another error, then another. It is impossible to do laundry. I HATE THIS WASHER. I WOULD NOT BUY A THING FROM SEARS. They lie and tell you they will stand by a product but they do not. They want another 600.00 to walk in the door to fix the washer. I might as well buy a new one. ONE THAT WORKS.
Published: January 24, 2014
jean of Yorkville, IL
Source: consumeraffairs.com

Last night, we heard a loud noise and went to the kitchen to discover the g
Last night, we heard a loud noise and went to the kitchen to discover the glass door on the oven had shattered. No one was in the kitchen at the time and the oven had not been used for more than 24 hours. Sears says there is no recall on this. I have seen lots of comments from other people that have the same issue. We did not buy the extended warranty, so our 2 year old oven is now worthless. Sears offered to send a tech at no charge to come to my house but we will need to pay for labor and parts. If this was just a part that stopped working that would be understandable, but exploding glass on an appliance that is not being used seems like a defect to me.
Published: January 23, 2012
Michelle of ., PA
Source: consumeraffairs.com

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