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Kenmore Appliances
Kenmore Appliances

Kenmore Appliance Repair

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.


Dishwasher Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Dishwasher not cleaning 
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the valve is clogged or defective, the dishwasher won’t get enough water to clean dishes properly. If the water inlet valve is clogged, replace it. Do not attempt to clean the water inlet valve—cleaning the valve could make it more likely to fail. 

Why Won't my Kenmore Dishwasher Drain? 
Drain Impeller. The drain impeller pushes water through the drain hose and into the garbage disposer or drain line. If the impeller is broken, replace it. 

Kenmore Dishwasher buttons not working 
Touchpad. First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.) 

Kenmore Dishwasher lights flashing or blinking 
Heating Element. The heating element heats up the water to operating temperature. If the water doesn’t reach the proper temperature after a set amount of time, a light on the control panel might start flashing. To determine if the heating element has burned out, use a multimeter to test it for continuity. If the heating element does not have continuity, replace it. 

Kenmore Dishwasher leaking 
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the water inlet valve is stuck open, the dishwasher will continue to fill with water until the dishwasher leaks or overflows. If the water inlet valve is at fault, replace it. Water inlet valves are not repairable—if the valve is defective, you must replace it. 

Kenmore Dishwasher leaking from motor area 
Impeller and Seal Kit. First, try to determine the source of the leak. If the water is leaking from the motor shaft area, the motor shaft seal is likely defective. If the seal is defective, replace it. (Some manufacturers sell the seal independently of the impeller. Other manufacturers require that you purchase the impeller and seal together. Still other manufacturers require that you purchase the entire pump and motor assembly instead of the impeller and seal. It is usually more cost effective to replace the impeller and seal kit rather than the pump and motor assembly.) 

Kenmore Dishwasher won't start 
Door Switch. The door switch prevents the dishwasher from running while the door is open. If the door switch is defective, the switch will prevent the dishwasher from running even when the door is closed. To determine if the door switch is at fault, use a multimeter to test the switch for continuity. If the switch does not have continuity, replace it. 

Kenmore Dishwasher won't latch 
Door Hinge. If the door hinges are damaged, the door won’t be able to latch properly. Inspect the door hinges for damage. If a hinge is bent or broken, replace it. 

Kenmore Dishwasher dispenser not dispensing soap 
Bi-Metal. The bi-metal actuator is a metal loop which acts as a latch for the dispenser door. As electricity is applied to the bi-metal, it deforms and bends away from the latch, releasing it. If the bi-metal is burned out, it won’t release the dispenser door. To determine if the bi-metal has burned out, use a multimeter to test it for continuity. If the bi-metal does not have continuity, replace it. In addition, make sure that the dishwasher is getting enough water. If the water level is too low, the wash motor may not draw enough current through the bimetal, causing the bimetal not to bend enough to work properly. 


Dryer Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Dryer won't start 
Thermal Fuse. The thermal fuse is a safety device designed to protect the dryer from overheating. The fuse is located on the blower housing or at the dryer’s heat source such as the heating element on electric dryers or at the burner on gas models. The fuse should be closed for continuity meaning it has a continuous electrical path through it when good. If overheated the fuse will have no continuity meaning the electrical path is broken and the fuse has blown. A multimeter can be used to test it for continuity. Be aware that a blown thermal fuse is an indication of a restricted exhaust vent from the dryer to the outside. Always check the dryer venting when replacing a blown thermal fuse.  

Kenmore Dryer stopped spinning 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it. 

My Kenmore Dryer is Not Spinning 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it. 

Kenmore Dryer takes too long 
Air Flow Problem. If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year. 

Kenmore Dryer overheating 
Heating Element. The heating element warms the air before the air enters the dryer drum. If the element is partially shorted out, it may produce heat continuously, even if the dryer has reached the proper temperature. When this happens, the dryer gets too hot. To determine if the heating element is at fault, use a multimeter to test each terminal for continuity to the case. If the heating element has continuity to the case, it is shorted out. If the heating element is shorted out, replace it. 

Kenmore Dryer won't stop 
Air Flow Problem. If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year. 

My Kenmore Dryer is not heating 
Thermal Fuse. The thermal fuse is a safety device designed to protect the dryer from overheating. The fuse is located on the blower housing or at the dryer’s heat source such as the heating element on electric dryers or at the burner on gas models. The fuse should be closed for continuity meaning it has a continuous electrical path through it when good. If overheated the fuse will have no continuity meaning the electrical path is broken and the fuse has blown. A multimeter can be used to test it for continuity. Be aware that a blown thermal fuse is an indication of a restricted exhaust vent from the dryer to the outside. Always check the dryer venting when replacing a blown thermal fuse.  

Kenmore Dryer tripping breaker 
The Circuit Breaker is Weak. Over time, circuit breakers can weaken. If the circuit breaker is weak, it may trip too often, even if the amperage draw is below the limit. If you have already checked all of the potentially defective dryer components, consider having an electrician replace the circuit breaker. 

Kenmore Dryer makes noise 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor. Over time, the drive belt can become frayed or otherwise damaged. If the drive belt is frayed or damaged, the dryer will be noisy as it turns. Inspect the drive belt for signs of wear. If the drive belt is worn, replace it. 
 


Gas Grill Repair

The Grill Won’t Turn On
Whether your grill has a push-start igniter or is battery powered, there might come a time when your grill isn’t turning on or heating up like it used to. A grill that is battery operated sometimes needs a simple battery replacement. However, those with push-start igniters that won’t generate an initial spark could either mean that the igniter is clogged, it has a faulty button, or it needs a wiring repair. If it’s just a clog, you can easily find the affected igniter by removing the cooking grates to inspect the burners and clean them if needed. If it seems that the problem is button or wiring related, then you might need to contact a service technician to get these parts replaced. 

The Flame Won’t Stay Lit
If your grill is turning on but the flames repeatedly extinguish, it could be caused from one of three common issues. First check and make sure that the grill is preheated properly and ready for a flame. Then, ensure that the tubes that connect the burner to the control valve are positioned directly over the valve orifice. Finally, make sure those tubes are clean, clear, and free of blockage. If the flame still remains in its stubborn ways, the igniter itself might need repaired or replaced by a service technician. 

The Grill Produces Black Smoke 
When your grill is producing a massive amount of smoke, especially black smoke, this usually means that it’s time for a cleaning. Excessive build-up of grease on your grill will not only smog out your kitchen, but it can also create a toxic black coating on your food. If black smoke is what’s holding back your grilling efforts, give it a good cleaning beforehand then preheat the grill for 15 minutes. This will help burn off any unwanted residue from previous use. If you are still seeing that ugly black smoke after cleaning, check and clean the venturi tubes and air shutters to make sure that it is producing a proper gas-to-air mixture. 

The Grill Is Making Strange Noises 
It’s common to hear a strange humming noise come from your grill. This sound is usually a result of environmental factors, such as air temperature, pressure or humidity. Sometimes humming noises can even mean that the gas tank is low or too full. If you are noticing that your grill is making unusual sounds, it’s important to first check your grill for any leaks. If the grill is leak-free, it could just mean that an air bubble is trapped in the gas hose. Your owner’s manual will most likely contain instructions on how to purge the hose. If the humming noise accompanies the alarming smell of propane, it’s time to turn the grill off completely and call a service technician for a professional inspection. 

The Flame is Yellow or Orange 
This problem is similar to that of black smoke, as it’s usually a result of a clogged venture tube. It would be beneficial to check the control valve and the tubes for any obstructions that might disturb the flow of the fuel. If you find that the tubes are just misaligned, you can easily adjust them by following the instructions in your owner’s manual. 

The Grill Cooks Food Unevenly 
The main culprit for a grill that cooks unevenly is a blocked burner. It’s very common for excess drippings to clog the ports along the sides of the burners. Check around the burners to ensure that they are producing a flame and use a wire brush to remove any deposits and promote a normal gas flow. 
As with all commercial cooking appliances, it’s important to make sure that you are always practicing safe habits when troubleshooting a malfunctioning grill. Before inspecting any of these common issues, be sure that the tank valve is turned off, the grill is disconnected, and completely cooled down. 

SOURCE: cpsohio.com


Microwave Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Microwave is Not Heating 
Diode. The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.) 

Kenmore Microwave not working 
Line Fuse. If too much current passes through the microwave circuitry, the line fuse will blow. If the line fuse blows, the microwave won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the line fuse.) 

Kenmore Microwave light bulb not working 
Light Bulb. The light bulb itself might be burned out. Replace the light bulb before replacing any of the parts associated with the light bulb 

Kenmore Microwave shuts off after a few seconds 
Door Switch. A door switch might be failing intermittently. Check each of the door switches for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity. If any of the switches is visibly damaged or only has intermittent continuity, replace it. 

Kenmore Microwave turntable not turning 
Turntable Motor. Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it. 

Kenmore Microwave buttons not working 
Touchpad. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad. 

Kenmore Microwave display not working 
Main Control Board. If the display goes out partially, the display board is more commonly at fault. If the display isn’t working at all, either the main control board or the display board could be at fault. 

Kenmore Microwave turns on by itself 
Main Control Board. First, make sure that the touchpad is working properly. If the touchpad is working properly, the main control board is likely at fault. If the control board is defective, replace it. 

Kenmore Microwave is sparking or arcing 
Waveguide Cover. The waveguide cover might be damaged and shorting out. Try removing the waveguide cover and see if the problem resolves. If the waveguide cover is burnt or will not stay in place, replace it. 


Range Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Oven is Not Heating 
Igniter. The igniter is the most commonly defective part for an oven not heating. The igniter has two main functions. First, the igniter draws electrical current through the oven safety valve to open it. Second, the igniter gets hot enough to glow and ignite the gas in the oven burner. If the igniter gets weak, it will fail to open the safety valve correctly. If the valve does not open, the oven will not heat. To determine if the igniter is defective, observe the igniter when the oven is on. If the igniter glows for more than 90 seconds without igniting the gas flame, this indicates that the igniter is too weak to open the valve. If the igniter is weak, replace it. If the igniter does not glow at all, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it. 

Kenmore Oven doesn't bake evenly 
Bake Element. If the bake element is burned out, the oven will only be heated by the broil element. This will cause the oven to heat unevenly. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the bake element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it.. 

Kenmore Oven broiler not working 
Broil Element. The broiler element may have burned out. When the broil element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the broil element for holes or blisters. To determine if the broil element has burned out, use a multimeter to test the element for continuity. If the broil element does not have continuity, replace it. 

Kenmore Stove heating element not working 
Surface Element Board. The surface element board has relays that regulate the power supply to the burners. If one or more of the relays fails, the surface element won’t work. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If only one surface element won’t work, use a multimeter to test the element for continuity. If the surface element has continuity, the surface element board might be defective. 

Kenmore Stove burner won't light 
Spark Module. The spark modules provides power to each surface burner spark electrode. If the burner is produces a weak spark, or if the burner sparks intermittently, the spark module might be defective. Before replacing the spark module, first check the spark electrode and the spark wire. If the spark electrode and spark wire are not at fault, the spark module is likely defective. If the spark module is defective, replace it. 

Kenmore Oven temperature not accurate 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven light is out 
Light Assembly. If the oven light is out, the entire light assembly may need to be replaced. Often the light assembly components are not sold separately. 

My Kenmore Stove Oven's Not Working 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven not self-cleaning 
Door Lock Motor and Switch Assembly. During the oven's self-cleaning cycle, the door lock switch activates the door lock motor to prevent the oven door from being opened. If the door lock motor and switch assembly is defective, the oven door will not unlock once the self-cleaning cycle is complete. On most ovens, you can open the oven door by removing certain screws or panels. Check your owner's manual for further instructions. 


Refrigerator Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Refrigerator not cooling 
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

My Kenmore refrigerator water dispenser's Not Working 
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

My Kenmore Refrigerator is not making ice 
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Kenmore Refrigerator ice dispenser not working 
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Kenmore Refrigerator not defrosting 
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Kenmore Refrigerator is noisy or loud 
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Kenmore Refrigerator defrost drain clogged 
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

Kenmore Refrigerator freezer is cold but refrigerator is warm 
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Kenmore Refrigerator leaking water 
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. 


Washer Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Washer won't spin 
Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it. 

Kenmore Washer is making loud noise 
Bearing. The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing. 

Kenmore Washer won't agitate 
Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. 

Kenmore Washer won't drain 
Drain Pump. Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump. 

Kenmore Washer vibrating or shaking 
Shock Absorber. One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure. 

Kenmore Washer fills slowly or will not fill at all 
Water Inlet Valve. The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve. 

Kenmore Washer leaking water 
Drain Pump. The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it. 

Kenmore Washer won't start 
Timer. The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity. 

Kenmore Washer won't spin or agitate 
Drive Belt. Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it. 


Water Heater Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Smelly hot water 
Certain water conditions cause a reaction between the anode rod and supply water, which results in hydrogen sulfide gas being dissolved in the tank water. The hydrogen sulfide gas emerges in the hot tap water causing a rotten-egg smell. Installing a less-reactive aluminum alloy anode rod and chlorinating the water supply system eliminates the rotten-egg smell in hot water. 

Water temperature too hot 
First, adjust the thermostat setting to lower the water temperature if the thermostat is set above 130 degrees. The 120-degree setting is standard. If 120-degree water is too hot for you to use, try setting the thermostat at 110 degrees. Next, check the thermostats. The upper and lower thermostats in an electric water heater must fit snug against the tank to properly transfer heat in order for thermostats to detect the water temperature correctly. To check the thermostats, turn off the power to the water heater and remove the thermostat access covers. Check the thermostats' positions and adjust the thermostat brackets if necessary to press the thermostats against the side of the tank. 

Water not hot enough 
Carefully adjust the thermostat setting if it's set below 120 degrees Fahrenheit. Adjust the temperature setting in small increments to avoid producing scalding hot water. You shouldn't need to adjust the temperature above 130 degrees. Setting the thermostat above 130 degrees can produce water that's too hot. Sometimes, you'll use up the hot water in the tank and you'll need to wait for the tank to recover before the water is fully heated. Consider replacing your water heater with a larger capacity model if your current model doesn't supply enough hot water to meet your needs. A 40-gallon water heater typically supplies enough hot water for a family of four with normal water use. 

No hot water 
For electric water heaters, check both house circuit breakers for the water heater. Reset the circuit breakers by shutting them off and then flipping them back on. A gas water heater will have a single circuit breaker. Reset that circuit breaker the same way-shut it off and flip it back on. If the electric water heater doesn't begin to heat after resetting the circuit breakers, shut the breakers off and press the reset button for the high-temperature limit switch on the upper thermostat of the water heater. If the water heater works for a while and then trips the high-temperature limit switch again, you'll likely need to replace a failed thermostat that's causing the element to heat constantly. 

Not enough hot water 
A failed heating element or defective thermostat could result in not having enough hot water. Examine your thermostats and elements and replace any defective components. A buildup of sediment in the bottom of the tank can also result in not having enough hot water. Shut off the electricity and water supply to the water heater and then drain the tank to flush out tank sediment. Refill the tank before restoring electrical power to an electric water heater to avoid damaging the heating elements. 

Pressure relief valve is dripping water 
Replace the pressure relief valve if it leaks and the water heater isn't overheating. If the water is overheating, the dripping could be because the overheating tripped the valve. Shut off the circuit breakers and check the thermostats and heating elements. A failed thermostat can cause the element to heat constantly, resulting in overheating. A heating element shorted to the metal tank or cabinet will also heat constantly and cause overheating. 

Water in the drain pan 
When you see water in the water heater drain pan, check for leaks at the water pipe fittings. Tighten the water pipe connections if necessary. Check the drain valve and temperature-pressure relief valve for leaks. Replace the drain valve or relief valve if they leak. For an electric water heater, check the heating elements for leaks when you see the water heater drain pan full of water. Tighten an element if it's loose. Replace a heating element if damaged.



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Product Reviews:

I have a Kenmore front load washer. It's about 10-15 years old now and
I have a Kenmore front load washer. It's about 10-15 years old now and has been a great washer. I had a service man come out one time when the inside rubber gasket tore, otherwise I've had no problems with it over the years. It has been very reliable. I leave the door open when I take the clothes out, even though I've never had moldy smell in my clothes. I usually wipe out the gasket (around the door) every so often, but not that often. The front paint ended up bubbling from spilled detergents over the years, but that's simply cosmetic. Those front panels are replaceable, but it doesn't bother me that much. I never thought this washer would be so good and last so long. Thanks Sears for a good quality appliance.
Published: May 15, 2020
Dawn of Atlanta, GA
Source: consumeraffairs.com

We purchased a side by side Kenmore refrigerator about 15 years ago and we
We purchased a side by side Kenmore refrigerator about 15 years ago and we have had no problems whatsoever and it is still running perfectly. I would call that a quality product. Okayyy.
Published: October 8, 2015
Tom of Altamont, TN
Source: consumeraffairs.com

I have two Kenmore he5t frontloading washers, we are a family of 6. I hate
I have two Kenmore he5t frontloading washers, we are a family of 6. I hate them. My clothes dont come out clean and I have small holes appearing in my clothes. Im wondering if it is not filling with enough water. Not sure where the holes are coming from. I can only find one other person that also notices these small holes in the clothes...
Published: July 18, 2014
Michelle of Rice, MN
Source: consumeraffairs.com

Works great. It fits all your loads in at once! Its efficient and gets the
Works great. It fits all your loads in at once! Its efficient and gets the job done with multiple loads, and its energy-efficient. It saves time and money especially with a busy schedule. Its white, front loader, and fits in my pantry space. Not too big. Cost about $900.
Published: March 25, 2017
Kirsten of Taunton, MA
Source: consumeraffairs.com

Our Kenmore washer/dryer pair work beautifully, are inexpensive to operate,
Our Kenmore washer/dryer pair work beautifully, are inexpensive to operate, and have been wonderfully reliable. I would certainly buy them again. They wash extremely well and dry quickly and fully. Easy to operate and simple to load and unload. Highly recommended.
Published: May 24, 2020
Buddy of West End, NC
Source: consumeraffairs.com

My parents always bought Kenmore products as long as I can remember and I h
My parents always bought Kenmore products as long as I can remember and I have always used Sears products as they are reliable. My Kenmore refrigerator Is the high point of my kitchen. I like the convenient shelf placement and the placement of the doors is good for many things. Having a place for everything I put in it is great. But it has never enough room for me since I always make dishes large enough to feed an army and I keep a lot of leftovers. But the temperature is consistent and I never have any spoiled food.
Published: February 27, 2018
Cathleen of Parsons, KS
Source: consumeraffairs.com

I really liked its price and its finishes that looked good material and hig
I really liked its price and its finishes that looked good material and high quality. It was a bargain and a good value for my money that I could invest. It is a very reliable refrigerator, small but does its functions well that are to cool and freeze my products. To be a mid-range brand it worked well for me. The fact that its doors are small is what displeases me about the model. I would have liked some doors more in line with my needs that would occupy more space for the products.
Published: March 1, 2018
Robert of Washington, DC
Source: consumeraffairs.com

It washed dishes, sometimes food would be melted onto the container. The in
It washed dishes, sometimes food would be melted onto the container. The individual cycles were not used much, just the standard, but it did pretty well for its price point. I didnt like the color, should have gone with stainless models. The size was very nice. It had enough space for all of our dishes and cutlery. We were able to for several days and dinners worth of food onto the dishwasher and they almost always came out equally washed and clean. I did not end up liking the color very much. It was not the color I originally wanted, but I bought it on sale so I went with it. Inside and out, I would have preferred something like a stainless steel look for the dishwasher. I was happy with the value, especially because I was able to buy it on sale. The dishwasher never broke down or needed repair so it was a quality purchase. I would recommend it again if it was a dishwasher that was on sale.
Published: June 11, 2016
Charles of Black Mountain, NC
Source: consumeraffairs.com

The microwave has multiple options and looks very nice. It heats the conten
The microwave has multiple options and looks very nice. It heats the contents to my desired level and the turntable and size of the oven is very useful. The cost of the item was very reasonable considering the amount of options along with the quality of the oven.
Published: July 4, 2019
Robert of West Kelowna, BC
Source: consumeraffairs.com

I had used this washer for 10 or more years. Washing clothes was pretty goo
I had used this washer for 10 or more years. Washing clothes was pretty good. However, my washer has broken down. Water coming out of the washer, so had to buy a new one. The washing machine lasted so many years for me. Reliability was good and I would recommend to my friends and family. As for energy efficiency, the noise level was okay and it wasnt that loud. I like it when the washing machine door can be opened in front and able to put lots of clothes in one to two spin. The appearance of the washing machine was pretty good. I like it when it is white instead of other color. When I brought the washing machine, the price was affordable. Right now, prices is not that expensive to afford, so the value is still good.
Published: February 29, 2016
Alice of Brooklyn, NY
Source: consumeraffairs.com

It just works really good. Im happy with it. It keeps things very cold and
It just works really good. Im happy with it. It keeps things very cold and has a lot of room. I have no problems with it. I enjoy using it and looking at it. Ive always had a small refrigerator so when I purchased a new one, space was a big issue for me. I am happy to say that I made the right choice. The fridge looks really nice in my kitchen. It makes the kitchen appear beautiful! I like just looking at it everyday. I got a good deal when I purchased this fridge. The value of it is great. Im glad I got it now. I wouldnt have another.
Published: November 2, 2016
Karen of Glen Mills, PA
Source: consumeraffairs.com

I absolutely HATE our fridge. It is impossible to clean because Kenmore use
I absolutely HATE our fridge. It is impossible to clean because Kenmore uses cheap coated metal and calls it stainless steel. It is NOT! And if you get a scratch in it, youre screwed, unlike genuine stainless where you can buff it out with a kit. I know this to be true because the other stainless steel appliances we have in our kitchen are a breeze to clean. Unless you have nothing better to do with half your day, you do not want to waste it trying to clean this behemoth!
Published: February 12, 2015
Jame of Gillett, WI
Source: consumeraffairs.com

Very efficient and quiet and also very easy to use with little or no help a
Very efficient and quiet and also very easy to use with little or no help at all. Its great. I will/wish all of your appliances worked as quietly as that brings to memory when my fridge went kaput. You can fit pots and pans and skillets and soil washers. It also will allow you to put in coolers if theyre not of great size and does get those clean especially after camping and fishing. It has a really Sleek look. Very small in size and fits in the smallest Corner in my kitchen but still is very easy to access. It was the best one that we saw for sale at the time especially for the small size. Besides having a very Sleek look and being small enough to fit in the corner of my kitchen the value seems fantastic as it has a really new look although it is not too old. I really do love it.
Published: June 5, 2016
Jo of Mo, Kansas City
Source: consumeraffairs.com

These appliances came with the new house purchased over 10 years ago and I
These appliances came with the new house purchased over 10 years ago and I am still using both to this day without any problems. The washing machine is a top loader with the standard features and the dryer is a front loader electric dryer. Being an electric dryer I dont use it as much, only for large items such as sheets and hard to dry items especially in the winter time.
Published: January 11, 2016
Val of Winder, GA
Source: consumeraffairs.com

I purchased the Kenmore Side-by-Side in July, which was then replaced twice
I purchased the Kenmore Side-by-Side in July, which was then replaced twice, one because the door was out of line and the second because the dispense water button lettering was coming off. Within two months the lettering started fading again, so a repairman came out and replaced the button. He said to make sure I did not use cleaning products on it and if it happened again, to let the company know as it was then an issue because it was coming off just by people touching it. When I reported it in December, I was told this was natural wear and tear and I would be charged for the appt. Not for a $3,000 refrigerator. I insisted a repairman come out today, who again told me it is natural wear and tear. Nothing in the owners manual states this and someone in Sears today admitted it is a problem with this product. DO NOT BUY SEARS. They no longer stand behind their product.
Published: April 10, 2015
Claire of North Brunswick , NJ
Source: consumeraffairs.com

The microwave was purchased after checking 5 different types . It is big en
The microwave was purchased after checking 5 different types . It is big enough to cook large pizza and also fast enough to heat a small dinner for three people. There are five buttons for selecting popcorn, defrost, one pound or larger, coffee, and a thirty second timer. I still havent used all of its settings but the ones I have used are very good and make it a quick experience for heating and cooking.
Published: December 14, 2015
Jay of Warren, PA
Source: consumeraffairs.com

Reliable. I have had a Kenmore for over 40 years. When I want to replace my
Reliable. I have had a Kenmore for over 40 years. When I want to replace my washer/dryer I go to Sears first because I know I will get the top rated products. They have good selection of washer/dryers, their service people are knowledgeable, and I know I am getting a good product.
Published: January 8, 2016
Virginia of Groveland, CA
Source: consumeraffairs.com

Keeps food cold and last long in this new fridge, and freezer keeps such fr
Keeps food cold and last long in this new fridge, and freezer keeps such fresh as well. Highly recommended this brand of refrigerator, Sears has a great selection of appliances. Previous brand Frigidaire didn’t keep my food fresh and was constantly leaking.
Published: August 20, 2020
April of Brockton, MA
Source: consumeraffairs.com

I was surprised by all the bad reviews. My present Power Miser 9, 50 gal, e
I was surprised by all the bad reviews. My present Power Miser 9, 50 gal, electric, was purchased exactly 12 years ago. In that time, at year 8, the thermostat had to be replaced that was free, but I paid $100 for a 1-year service contract. Prior to this one, I had another Kenmore. I can't remember the warranty years (10?), but at 15 years I decided to change it. The only thing that went wrong in 15 years was a heating unit burned out at about 13 years which was easily replaced by a Home Depot universal unit for a few dollars. Being a big spender, I replaced both elements. Previously, I used Kenmore heaters at other places and other times and never had a problem.
Published: February 20, 2018
Robert of Kennewick, WA
Source: consumeraffairs.com

My refrigerator is working perfectly with no issues. The bonus is having th
My refrigerator is working perfectly with no issues. The bonus is having the ice and water filter. Its the best thing this refrigerator could have. The size of that refrigerator is really big. The inside of it is perfect for space to put fresh vegetables and fruits but the freezer could use more space. The appearance of the refrigerator is silver stainless. The brand name is kenmore, it is reliable and it has an elegant color and it is high performance as well. The price is fairly reasonable but wish buying a refrigerator would involve a cash back program. If you are willing to get a new refrigerator between $1000-$1500, you will make the best decision because a brand new one will last for years with no major problems.
Published: April 6, 2017
Violet of Hoffman Forest, NC
Source: consumeraffairs.com

I remodeled my kitchen (March 2015) and wanted to have reliable appliances
I remodeled my kitchen (March 2015) and wanted to have reliable appliances that had nice features and looked nice. I purchased a Refrigerator (4674033), stove (2275233), dishwasher (2212773) and over the range microwave (2280333). $6000 worth of appliances... So far the dishwasher had a defect in the basin that leaked and destroyed my new floor. The Refrigerator frosted over and was out of commission for 2 weeks waiting for a new circuit board for a known issue. And now the gasket on the door to my stove is peeling off. These appliances were supposed to be top of the line Kenmore Elite. They have been nothing but a headache and who knows what is in store in the future.
Published: November 2, 2015
James of Rome, NY
Source: consumeraffairs.com

Approximately Nov 10th of 2013, we noticed an RF error on the readout on ou
Approximately Nov 10th of 2013, we noticed an RF error on the readout on our refrigerator and our food inside was all 40*. We had purchased a home warranty when we purchased the house so we called Old Republic and reported the problem. On the 12th a repairman from BJ Appliance Service came out and said he was afraid to do anything because he wasnt sure that it wasnt in the sealed part of the refrigerator which is under a ten year warranty so he would report back to Old Republic. Old Republic set up an appointment with Sears (A&E) Repair for November 19th. Since that time they have returned SEVEN times, replacing various parts each time, oftentimes more than once. Twice the repairman who was sent said that it was probably the fault of the first repairman that was sent. I insisted he did nothing but look at it. They finally agreed to a replacement because the fault was in the sealed part of the refrigerator but it took hours on the phone, seven times waiting for service and almost FOUR MONTHS without a working refrigerator. Twice customer service people told us that because we hadnt bought the warranty it was up to us to replace it. And we were also told by Old Republic that Sears and LG were arguing over who should replace it because it is really an LG product. No wonder Sears is failing - they used to stand behind things that had their name on them. And the warranty on this $2600 refrigerator was almost $400! Kenmore (even though it is LG product) and Sears - never again.
Published: February 11, 2014
Virginia of Palm Coast, FL
Source: consumeraffairs.com

We loved this appliance. We used it for a few years until we sold our house
We loved this appliance. We used it for a few years until we sold our house and let the refrig stay. We never had any problems with it and it ran without any issues. Our refrig was about 26 cu ft, I believe. We are a family of 4 with 5 dogs and we needed a lot of space to store lunches and leftovers in. The appearance was very classic looking, nothing too fancy but it was plenty for what we needed it for. It fit into our kitchen like a charm. Had plenty of storage space for lunch meats, fruits and vegetables. This is a very good value. You are getting your moneys worth when you buy a Kenmore appliance. They run forever and never have any problems and if you do, the service dept is there to fix it for you in a flash.
Published: March 23, 2016
Cindy of Cape Coral, FL
Source: consumeraffairs.com

With the Kenmore Refrigerator, I loved the double door, ice maker cubic fee
With the Kenmore Refrigerator, I loved the double door, ice maker cubic feet/capacity, adjustable shelves. However, the interior light bulbs could be more reachable and the freezer could be brighter. Also, the motor on the water does sometimes get noisy. Nevertheless, Ive always chosen Kenmore products and Ive been very satisfied with their warranty and replacement policy even on older products. I have a particular product of Kenmore that I have used for 10 years in my business.
Published: March 3, 2018
Lori of Coventry, RI
Source: consumeraffairs.com

I like the way the Kenmore ref stays cold and that it is very quiet. It has
I like the way the Kenmore ref stays cold and that it is very quiet. It has a lot of space in the refrigerator and on the door shelves. The freezer is great also. Overall I am very pleased with my Kenmore refrigerator. It has worked very well for me except that the shelves arms fall off, the doors dont want to stay shut at all times, hard to find light bulbs to replace it, ice maker dont work, not enough storage in the freezer and not enough drawer space. I also dislike the color. But it has never gone out on me and Ive never had to replace anything major on it.
Published: February 20, 2018
Michelle of Grand Prairie, TX
Source: consumeraffairs.com

I have had this refrigerator for a while and have had no issues with it so
I have had this refrigerator for a while and have had no issues with it so far. I would recommend it to a friend. Its small enough to fit in my kitchen but large enough to hold everything I need. This refrigerator is a very nice modern looking refrigerator that fits in well with the rest of my kitchen appliances. Its a great refrigerator. I did a lot of price comparing and this one seemed to be about average in cost.
Published: April 6, 2016
Jane of Las Vegas, NV
Source: consumeraffairs.com

My parents have used Kenmore appliances and us 5 girls use Kenmore applianc
My parents have used Kenmore appliances and us 5 girls use Kenmore appliances as they hold up good and a good value. Never need to call a repairman out to fix any of the items we bought. I have moved 3 times in the past 10 years and the tub of the washer does not go out of balance when moving. The dryer seems to dry my items just like you would expect them to come out of the dryer when you use them. I have been very happy with my decision to use Kenmore.
Published: December 2, 2015
Peggy of Zephyrhills, FL
Source: consumeraffairs.com

Quality refrigerator. Keeps food cold. Works well. Little noise. Has no bre
Quality refrigerator. Keeps food cold. Works well. Little noise. Has no breakdown. The inside is well positioned, easy to get at food, right height. It is appropriate for my needs. Children have no problem getting what they want. Has a stainless steel exterior and makes a nice design for my kitchen. Fits in with other appliances so all add a great look. Value is ok for a 12-year old refrigerator and it has stayed consistent and worth the investment. But need more room in the refrigerator as I tend to buy in bulk so I have a second refrigerator, smaller but has my overflow especially for coming holiday. Will be looking for a larger Kenmore but with same design. Nevertheless, Sears stands behind their Kenmore product. Good support if needed and I get updates as needed.
Published: March 29, 2017
Howard of White Plains, NY
Source: consumeraffairs.com

It was spacious enough for me to put all the things in I usually do, easy t
It was spacious enough for me to put all the things in I usually do, easy to clean up and energy efficient. The front was easy to clean as well unlike some other refrigerators that I have had in the past. It was the perfect size to fit in the size I needed it to be in my kitchen but deep enough for me to have plenty of storage inside for all the things I normally buy on a shopping trip. It was a normal looking refrigerator but I liked that it was white so it matched the rest of my appliances in my kitchen and when I would wipe it down it cleans up very easily. For what I received I think the value was very good. It came with an excellent warranty and I loved that it was very energy efficient compared to other brands.
Published: August 4, 2016
Lesley of Modesto, CA
Source: consumeraffairs.com

Its a simple yet effective fridge. I use it in my basement as a second frid
Its a simple yet effective fridge. I use it in my basement as a second fridge when my main one is full and need extra room. This is a big life saver for me. For the basement, its the right size. It can also be used in a small apartment, small business kitchen, garage or whenever you need a fridge and space is limited. Its a simple appearance. Its not ugly but its nothing special, either. If I ever feel creative, I would get magnets for it to spice it up a bit and have fun. It fits into my budget really well since I was only going to put it in the basement as a second fridge and wasnt looking for anything fancy, just a good working fridge.
Published: November 24, 2016
Nya of Omaha, NE
Source: consumeraffairs.com

I love my washer and dryer. We have had it for almost 20 years. It was not
I love my washer and dryer. We have had it for almost 20 years. It was not the top of the line, but it has been the perfect machines for us. We are looking to replace them more Kenmore.
Published: October 18, 2015
Cheryl of Mcdonough, GA
Source: consumeraffairs.com

I like that the dishes always came out spot free and that we havent had any
I like that the dishes always came out spot free and that we havent had any maintenance issues with the unit. I also enjoy that it was very quiet. Thats important in a household with babies. It was also easy enough for my teenage son to use. One thing that I disliked was the time it took to complete the whole wash cycle. Also with a large family it would have been nice to have more room. I know it is limited with the 24 width but maybe deeper would help out. If they made it deeper with different drawer options that would also be helpful. Kenmore has met my initial expectations. Also the name Kenmore is trusted and reliable.
Published: April 29, 2017
Scott of Racine, WI
Source: consumeraffairs.com

Overall, it was a good refrigerator with decent space and storage options,
Overall, it was a good refrigerator with decent space and storage options, but we had to have it fixed 3 times in 2 years. Also, the freezer was very difficult to open and close. I loved the shelving design because I could easily fit all of the essentials and still have space where it was needed for odds and ends and everything still fit comfortably. It has a very modern appearance, so it fit well in my remodeled kitchen. The only con was that it was difficult to clean and often showed dirt and streak marks on the outside. Overall, considering what I paid for the refrigerator, I feel it was a good value. The appearance and size were both great. It met our needs very well.
Published: October 29, 2016
Emma of Surgoinsville, TN
Source: consumeraffairs.com

I like the power spray. It always cleans the dishes the best without any di
I like the power spray. It always cleans the dishes the best without any dirty spots on the dishes. Also everything smells fresh all the time. The time spent washing is very short which is great. I wish it would use less water to save as much as possible. The dishes always come out really hot which can burn you if not careful. I like the Kenmore brand because it is the most trustworthy brand. I own many different appliances by Kenmore so it was an easy choice to make. Kenmore always has great customer service too.
Published: April 27, 2017
Kris of Dallas, TX
Source: consumeraffairs.com

My stove was in the house when I purchased it. It is a glass top range whic
My stove was in the house when I purchased it. It is a glass top range which I find easy to keep clean but I would prefer a gas stove if I had a choice. Kenmore appliances are good and this one works just fine.
Published: February 18, 2021
Sharon of Jackson, MI
Source: consumeraffairs.com

For the price, the performance is well worth the cost. Clothing and other w
For the price, the performance is well worth the cost. Clothing and other wash loads come out extremely clean every single time and is always very consistent as well. Very consistent in how effective it is in washing everything from silks and cottons and jeans to towels and bedding. In all the years we have had it, it has had the power. This is a basic, no-frills washing machine. While it doesnt have all the knick knacks and features of other models, the price is right and the cleaning power and consistency is awesome. Almost feels like an absolute steel when talking about the functionality and power this base model has. Totally worth every penny and feel good spending money on it.
Published: November 3, 2016
Chelsea of Bothell, WA
Source: consumeraffairs.com

I purchased a Kenmore refrigerator less than 2 year ago with the price of $
I purchased a Kenmore refrigerator less than 2 year ago with the price of $2500. It looks very nice. But, until I use it, I found that the inside design is so difficult to clean. And, it just stopped working after 8 months. I was told it is the compressor issue by technician. So I spent $300 purchased a new compressor, and $450 labor to get it back to work. During the past year it seems to be working OK, but I found thick layer of ice always accumulate on the back wall. And, it just stopped working again. During the past year I dare not even making ice with the refrigerator. This is the worst refrigerator experience that I ever had! This brand just has no quality at all.
Published: May 6, 2019
Jasmine of Centreville, VA
Source: consumeraffairs.com

I bought a brand new Kenmore side by side because I had previously bought a
I bought a brand new Kenmore side by side because I had previously bought a Kenmore refrigerator 35 years ago and it is still running. My new one was beautiful but it died in 2 years 3 months. Compressor is totally shot and 1 year warranty covers NOTHING. I had the local refrigeration repair company come out that is reputable and honest. He didnt even charge me the full price for a house call. Thank goodness I kept my old fridge and plugged it in and it runs fine. I will only buy American made going forward and have learned my lesson... Always get the extended warranty.
Published: January 25, 2021
Kathy of Allegany, NY
Source: consumeraffairs.com

It works well for us. It is a spare refrigerator for our garage. No perform
It works well for us. It is a spare refrigerator for our garage. No performance concerns. Temp stays cold and havent experienced any problems so far. We use this mainly for beverages. So for our use, the size is sufficient. May be a bit small if a family is using as their only refrigerator. So obviously it isnt anything too fancy. However, it has a nice clean look. Matches other white appliances nicely. No complaints from me. Very good value for a midrange refrigerator. Again, this is what we use in our garage for beverages and some additional storage on holidays and such. Pleased with this refrigerator.
Published: July 6, 2016
Emily of Gardner, KS
Source: consumeraffairs.com

The set is very dependable and energy saving. I love the ease of use, the a
The set is very dependable and energy saving. I love the ease of use, the alerts that sound when a load is done, and the ease of loading and unloading the clothes, towels, and linen. It is the one set of washer/dryer that doesnt dance across the floor when I have a heavy load. I am very well pleased with my Kenmore appliances and recommend them to anyone interested in reliable appliances.
Published: November 18, 2015
Patrice of Miami, FL
Source: consumeraffairs.com

It is very powerful and gets the job done fast. I would definitely recommen
It is very powerful and gets the job done fast. I would definitely recommend this to others because its the best washing machine and dryer out there. No other product compares. This is the best product I have ever used.
Published: October 21, 2015
Saleen of Plymouth, MI
Source: consumeraffairs.com

My Kenmore refrigerator was extremely dependable. I had it for over ten yea
My Kenmore refrigerator was extremely dependable. I had it for over ten years and only had to replace the thermostat once and I did that myself in a short amount of time. It operated smoothly with no other problems. Easy to clean with mild soap. Adjustable shelves made it easy to adjust for taller items. Crispers kept fresh foods from getting too cold. Overall this was probably the best refrigerator I ever owned.
Published: October 13, 2015
Ray of Charleston, WV
Source: consumeraffairs.com

I purchased a Kenmore Elite 790.48883.110 built-in microwave to match my El
I purchased a Kenmore Elite 790.48883.110 built-in microwave to match my Elite built-in oven. The Elite microwave electronics fried within a few months while still under warranty. The electronics were replaced but fried again a year later while out of warranty. This microwave is a LEMON. There is a design or manufacturing defect in this unit. Sears is retailing the microwave for $2,000 (I paid $1,300). I have a Hamilton Beach microwave that I purchase at Walmart for $65 at it works like a charm. Why cant Sears make a $2,000 microwave that lasts for a year?The fun begins when you contact Sears Customer Care. The first thing that the non-English speaking person told me was that I needed to contact Electrolux because they were the ones who actually made the microwave. Duh? I bought the microwave at Sears and it has Kenmore labeled on the front door! I really dont care which company in China made the unit, Sears is the responsible party! But this is what Sears Customer Care operators are trained to do. After much complaining, I was finally turned over to an English-speaking operator. His job was to sell me a $500 per year insurance policy. I told him, Thanks but no thanks! If I have to spend $500 it will go toward yanking out the Kenmore unit and replacing it with another brand!By the way, the microwave (when actually working) gives off an ear-piercing beep every 15 seconds that is extremely obnoxious. This beep cannot be turned off or adjusted. DONT BUY THIS LEMON OR ANY OTHER APPLIANCES FROM SEARS...!!! Sears used to be a good company but has turned into a pile of horse manure!
Published: June 28, 2016
William of Pensacola, FL
Source: consumeraffairs.com

My Kenmore elite has been a godsend, with back issues, I was left with only
My Kenmore elite has been a godsend, with back issues, I was left with only being able to use the burners on my other stoves in the past, but with my double upper oven/lower convection oven, I have a choice of which to choose. I love the easy self-cleaning, push button cooking timer and delay functions along with the 5 different size burners, (it also came with a griddle) the middle burner is oval shape. The child safety locking and cool-touch doors are extra importantfunctions just to name a few. I havent had any problems with the oven or functions in the 2 years Ive had my oven. Kenmore has been a solid reliable brand for many years. I love my oven!
Published: February 13, 2021
gwen of Torrance, CA
Source: consumeraffairs.com

My washer makes a noise. It’s been repaired 2 times. I now need to buy ne
My washer makes a noise. It’s been repaired 2 times. I now need to buy new one. Mine is only 2 yrs old. I paid 1000.00 for it from Aarons. Do not buy from a rent to own company. I’m very upset I’m on a fixed income at that.
Published: May 14, 2020
Lisa of Pomona, CA
Source: consumeraffairs.com

The appearance of this refrigerator is sleek and unobtrusive, which is what
The appearance of this refrigerator is sleek and unobtrusive, which is what we want in our kitchen. This fridge works well for us and it is a good size. There is some flexibility in the space which is helpful when we have larger items. We like that the freezer has shelves as opposed to the bins that we see elsewhere and also storage on the door which we find helpful. Of all the refrigerators we look at, we thought this was one the best value for the price. We have been very pleased and would recommend it to others. It is very nice.
Published: March 22, 2017
Erica of Purchase, NY
Source: consumeraffairs.com

Excellent refrigerator. Runs quiet, have had it for a year and no problems.
Excellent refrigerator. Runs quiet, have had it for a year and no problems. Freezes very well. Keeps food cold. Love the design. Its easy for me to get to, since I am in a wheelchair. I would recommend. I buy groceries for a month. All my groceries fit in my refrigerator and my freezer. And it is just an awesome refrigerator. I love it. People cannot believe that I got this size in a stainless steel finish. They are always commenting on how pretty it is. How stylish it is. And they are amazed at how quiet it is. The value is OK. I bought it at Home Depot and then found one later, cheaper. But, the other company didnt deliver like Home Depot. And I got an extra two year service agreement for next to nothing..
Published: July 11, 2016
Shauna of Minneapolis, MN
Source: consumeraffairs.com

I just purchased my Kenmore January 27, 2019. The soak button is odd and do
I just purchased my Kenmore January 27, 2019. The soak button is odd and does not really do me any good but I had a horrible experience with LG so I am holding out hope for this new washer.
Published: February 13, 2019
K. of Denver, CO
Source: consumeraffairs.com

Kenmore is the best brand of appliances you could ever have. I love the dis
Kenmore is the best brand of appliances you could ever have. I love the dishwasher and the Control panel on this dishwasher. It is easy to use. All of the buttons are easy access. Its not hard to press and they light up and respond immediately when touched. I do not like the Sprayer Arms all the time. Sometimes they do not move and sometimes they also fall off. I hate having to put the sprayer arms back on the appliance. This is the best dishwasher I have ever had. The customer service is excellent. I love Kenmore appliances.
Published: May 4, 2017
Shawn of Atlanta, GA
Source: consumeraffairs.com

This washer was bought because Kenmore is a trusted brand and it was afford
This washer was bought because Kenmore is a trusted brand and it was affordable. It’s a top loader. Simple stains don’t come out, the agitator is very slow and doesn’t grasp all the clothes and the water doesn’t fill beyond your clothing. Wouldn’t recommend.
Published: May 29, 2019
Shaun of Cleveland, OH
Source: consumeraffairs.com

Plenty of shelf room. Nice size freezer. Very good with energy. It is very
Plenty of shelf room. Nice size freezer. Very good with energy. It is very quite running nice. Large door shelfs, place to put your eggs. Vegetables on the bottom to put all your produce in a meat holder to hold your and keep it fresher longer. Very large to me. I put sandwich meat, all the condiments that I use. I have room to put a whole turkey in it, a gallon of milk, a gallon of tea, still have room for a whole lot more and yes I can fit everything in it I buy. My refrigerator is white and it matches my walls but white goes good with everything. It is easy to clean. No scratches on it. It still looks new since the day I bought. Like they say you pay for what you get and it was a great value. It doesnt break down. It pays for itself in the long run. It was worth the money I paid and I am very happy with my purchase.
Published: November 23, 2016
Theo of Crestview, FL
Source: consumeraffairs.com

Amazing! Multiple customization option, made with stainless steel to insula
Amazing! Multiple customization option, made with stainless steel to insulate amazingly. Not to mention the fact that it is extremely stylish. Amazing size, fits into my kitchen with room to spare. For such a small fridge it holds so much! It has dedicated sections for fruits, etc. It looks like it is straight out of the future. With its sleek design and multi-door design. A little bit over priced, but if you have the extra money go for it! It has everything you need and would want from a fridge. It also goes on sale sometimes.
Published: December 7, 2016
Lucas of Austin, TX
Source: consumeraffairs.com

This refrigerator performs well on both side. That includes the exterior di
This refrigerator performs well on both side. That includes the exterior dispensers. Have enjoyed this fridge and will continue with this line. Highly recommend. The refrigerators size is great. I have a family of five and we are able to fit all of our items in nicely. Could always use more space though. Very sleek looking refrigerator. Love the colors and shine. Goes very well with the other appliances in my kitchen. Would Highly recommend to anyone. We are very pleased with the value that we have received with this refrigerator. It is well worth the cost and would buy again.
Published: September 14, 2016
Ginger of Columbia, SC
Source: consumeraffairs.com

The Kenmore washer and dryer set work very well together and does exactly w
The Kenmore washer and dryer set work very well together and does exactly what I need it to do. It washes and dries fast. I dont need specific or special detergent or any nonsense to use these for great fresh clean clothes. I like the simplicity of the washer and dryer and how its not smart or connected. Its easy to use and theres no need for all the whistles and bells. I inherited the washer and the dryer with the house, but they have been excellent appliances and are at least 10-15 years old and still work great. Ive only had to replace the knobs on the top of the dryer but that was about it.
Published: March 8, 2018
Samantha of Rochester, MI
Source: consumeraffairs.com

Sometimes it seems like the clothes wash faster than the older washing mach
Sometimes it seems like the clothes wash faster than the older washing machines. This washing machine is very reliable. Older washing machines we had in the past would give us problems within a few years. But this one we have almost 3-4 years now and havent had one problem yet. I love the appearance on this because it a newer looking washing machine and doesnt look like the old ones. Sometimes I forget that this is a washing machine. The value was great. We didnt spend too much on it to the point where we had to think twice about getting it. Once we saw the machine and the price our mind was made up.
Published: July 11, 2016
Johnny of Honolulu, HI
Source: consumeraffairs.com

The products are user friendly. They also dont break easy and last a long t
The products are user friendly. They also dont break easy and last a long time. My washer is very good at washing which it is its job. My clothes come out clean. Both products are energy/Eco friendly.
Published: November 29, 2015
M of South Bend, IN
Source: consumeraffairs.com

I bought a Kenmore refrigerator freezer on bottom. About a year after I bou
I bought a Kenmore refrigerator freezer on bottom. About a year after I bought it, a few months past warranty it starts leaking on my new floor. After troubleshooting everything, I google it, bad drainage, complaints since 2005 on this. There is no recall! Sears keeps selling this crap, I had my old side by side GE for almost 25 years, so excited to buy a new one, and its leaking after a year. I will never buy another thing from sears, they want to charge me 100$ to asset it and more to fix it. Guess thats how they make their money. I hate my new fridge because Sears made a piece of crap appliance, and wont stand by any of their products.
Published: May 26, 2015
Stephanie of Weiser, ID
Source: consumeraffairs.com

Kenmore had the features we wanted, the color we preferred and the price ra
Kenmore had the features we wanted, the color we preferred and the price range we wanted to stay in. Kenmore is also a recognized, popular brand. The dishwasher has met our expectations and I love the pot scrubber feature. I also like that I can turn off the drying cycle. It also lets me customize my load preference like light wash, pots and pans etc. However, sometimes the dishes arent totally dry even when I choose to have them dried. A few times Ive had to rerun the dishwasher because the dishes were still dirty and the casserole dish had baked on noodles.
Published: May 30, 2017
Harlee of Nelsonville, OH
Source: consumeraffairs.com

Easy to use and understand for my parents who dont speak English. The instr
Easy to use and understand for my parents who dont speak English. The instructions that came with the appliances were super easy to use. The washer is very good and fast. We havent had issues with clothes shrinking in the dryer.
Published: October 21, 2015
Minela of Des Moines, IA
Source: consumeraffairs.com

We purchased model #28002011 Kenmore washer in 9/2011. Were 2 older people
We purchased model #28002011 Kenmore washer in 9/2011. Were 2 older people (no pets) requiring 3-5 lite loads of laundry a week. In the last year or more, the washer would add time while in a cycle. For instance, it would count down to say 2 minutes remaining, then adjust the time to say 8 minutes. When youre trying to perform other tasks this could be madding enough. Now after the wash cycle it would just click never performing the rinse or spin cycles. The serviceman informed us the washers motor & transmission must be replaced at a estimated minimum parts cost of $250 plus labor. This was the worst major appliance purchase we have ever made. I dont believe trips to the laundromat would have been as costly & only less inconvenient in winter. Im all done purchasing Sears products.
Published: June 25, 2016
Jerry of Milton, WI
Source: consumeraffairs.com

I bought a Kenmore bottom freezer fridge from Sears in 2017. After about 6
I bought a Kenmore bottom freezer fridge from Sears in 2017. After about 6 months I noticed a pool of water in my fridge. After calling a refrigeration company (because Sears had closed in our town at this point) I was advised to unplug and thaw my fridge. It worked ok, but after about three months my fridge had a bottom full of water and was warm. So, I thawed it again and that worked for 6 more month! Haha! Now it has died. This fridge is only 1 1/2 years old!! I decided to look at the reviews for this fridge, ya know, for fun, of course they are terrible! Lesson learned. I will research more for my next fridge. Good luck my fellow fridge buyers hope these reviews help! Sincerely, stuck with a broken fridge, and warm produce.
Published: April 15, 2019
Laurie of Nanaimo, Canada
Source: consumeraffairs.com

5 yr old Kenmore Elite fridge and freezer is not working. Ive been told mul
5 yr old Kenmore Elite fridge and freezer is not working. Ive been told multiple different answers all week long with multiple customer representatives. I have spent hours on phone calls with them and being transferred to multiple reps and departments trying to resolve the issue. This is beyond ridiculous as far as customer service. They are deplorable, simply deplorable, and no resolve.
Published: August 24, 2019
Tracey of Brooklyn, NY
Source: consumeraffairs.com

I purchased my Kenmore refrigerator model #596.69313010 less than a year ag
I purchased my Kenmore refrigerator model #596.69313010 less than a year ago. I was not happy with how noisy it is. There is very little room in the refrigerator. Last week the door starting rusting and its spreading. Poor quality. Rust isnt covered under my warranty.
Published: June 12, 2018
joann of Walton, NY
Source: consumeraffairs.com

They are pretty good, not the best but a decent price. They last a while. T
They are pretty good, not the best but a decent price. They last a while. They are durable and get the job done. Kenmore is simple and easy to use. Kenmore washer and dryers are definitely better than Maytag. They are up to date and have some good features.
Published: October 14, 2015
Julia of Chattanooga, TN
Source: consumeraffairs.com

Kenmore is a great dryer and they are the best appliances out there. I like
Kenmore is a great dryer and they are the best appliances out there. I like all of the features of them and I would recommend them and I’d buy them whenever I could.
Published: February 17, 2018
Rob of Sellersville, PA
Source: consumeraffairs.com

It is fast and very reliable. It is good for the environment and always dri
It is fast and very reliable. It is good for the environment and always dries quickly without wrinkles. Works well in the space with my washer and has a sleek finish. I can always count on it to work whenever I need clothes dried fast! It has never broken once, and it has outlived my washer which was more expensive. A sleek very professional look that fits in well, doesnt take up too much space and has great coloring! The buttons are nice and easy to use always! It is well worth the price! Will last for a long time and I would definitely get one if you are looking for a good priced dryer that will last a long time.
Published: June 9, 2016
Anna of Durham, NC
Source: consumeraffairs.com

Works very well. Plenty of space. We have had no issues with this particula
Works very well. Plenty of space. We have had no issues with this particular model of refrigerator. Recommended to several family members. Plenty of room to accommodate our needs as a family without being cramped. Was a very important part of our decision to purchase. Very sleek. Matches the decor of our kitchen. Inside, the colors allow us to identify when it needs to be cleaned. Great price. It has provided fulfillment to all of our refrigerator needs without costing too much. It has not broken down either. We have not invested any money into repairs.
Published: November 2, 2016
Travis of Greensburg, IN
Source: consumeraffairs.com

It was made for a long time, very good. I think that I had it for years. Ve
It was made for a long time, very good. I think that I had it for years. Very simple to use, and not many buttons so you can use it easier. It is made very sturdy, had it for many years. Just a simple washer and dryer that doesnt have many setting, which I like. Nothing really fancy but sure last a long time. It is very plain, but has the three settings, and that is what I wanted or needed. I dont like all the fancy buttons on a machine. It is quiet, and works well. The value is the best, not too expensive and does everything that an expensive washer and dryer would do. It was less than the newer washers and dryers and I had it for years.
Published: November 9, 2016
Mildred of Morgantown, KY
Source: consumeraffairs.com

Its hard to trust a newer company when making high money purchases. Kenmore
Its hard to trust a newer company when making high money purchases. Kenmore is a solid well-trusted name. They are known for quality and durability. Sometimes reputation is worth more than added bells and whistles. I like the option of switching the side the door opens on. I like the adjustable shelves and the depth of the door space. Reliable, good lighting, warning if door left ajar, leak-catch shelved. However, if there were a way to make the walls thinner while retaining the same insulation, that would increase space available. I would like pull out shelves, I would make the alarm a little louder. I might add a air filter that is changeable. It was a worthwhile purchase.
Published: February 28, 2018
Denise of Medina, NY
Source: consumeraffairs.com

Our Kenmore water heater had a catastrophic failure last September resultin
Our Kenmore water heater had a catastrophic failure last September resulting in tens of thousands of dollars of damage to my home. Fortunately my insurance company covered the expenses for a new floor, walls, paint and housing for my family for the 2 months we could not reside in the home. However, Sears and Kenmore refused to reimburse me for the cost and installation of a new water heater citing that the warranty had lapsed by four months. However an independent engineering company retained by my insurance company deemed the failure was due to manufacturer defect. This was the second failed Kenmore water heater in my home. I will never do business with Sears and Kenmore again.
Published: September 1, 2014
Rose of Ventura, CA
Source: consumeraffairs.com

Kenmore elite is the best cleaning dishwasher I have ever owned. I liked th
Kenmore elite is the best cleaning dishwasher I have ever owned. I liked the interior and the control panel. It cleans dirty, hard to clean dishes better than any other dishwasher. I like that it has different wash cycles. Also, the turbo wash cycle cleans great. The silverware holder holds a lot of silverware. The prongs to hold the dishes are tall and strong.
Published: May 28, 2017
Julie of Lexington, KY
Source: consumeraffairs.com

The cold side and freezer side stays cold on minimal settings. The inside s
The cold side and freezer side stays cold on minimal settings. The inside shelving was thoughtfully organized to meet everyday needs. This unit is very quiet as well. Its counter depth makes my kitchen look very sleek and even. It allows me to have such a large double door fridge but not have that bulky look that other fridges do. Beautifully crafted and the lighting outside and inside is great. The flush hinges allow the door to open smoothly. The best part is how it blends in with the counters. You get a lot of bang for your buck! The features are immense and the price is relatively low compare to other double door models from other brands. I would definitely recommend.
Published: March 20, 2017
Croy of Provo, UT
Source: consumeraffairs.com

The Kenmore dishwasher cleans the dishes well. Sometimes I still have to ri
The Kenmore dishwasher cleans the dishes well. Sometimes I still have to rinse but not too often. Plus, it’s not as loud as my neighbor’s washer. It’s got to be quiet so as not to wake up the kids. I have two children under five years of age so I don’t have the time to be washing stuff by hand or worrying if the washer will get all the dishes clean. Also, I like things to match in my kitchen and I wish they came in more vibrant or unusual colors. I would pay more for a washer if they would come in more interesting colors other than white. But I like the brand and bought it because I need a reliable washer.
Published: May 25, 2017
Selina of North Tonawanda, NY
Source: consumeraffairs.com

The product dries everything very well. It has enough categories to cover a
The product dries everything very well. It has enough categories to cover all different types of clothes and fabrics. I have never had any problems drying blankets or loads of towels, let alone standard loads of clothes. It is very easy to use, just pick your setting and push the button. The sensors know how long your load needs and will set the timer accordingly. It also has a classic appearance that fits in with any laundry room. While the controls are modern, the body remains fully classical and never grows old. Also, it doesnt use that much electricity and will chime when the load is done. It does its job every time without fail. What more could you ask for in a dryer?
Published: April 4, 2017
Will of Provo, UT
Source: consumeraffairs.com

Easily to load and your dishes come out clean. The time cycle saves you on
Easily to load and your dishes come out clean. The time cycle saves you on your water bill and you do not use a lot of water. Your dishes are dried in no time. I am not sure of the actual size, I just know that it fit well in the space provided. It was the right size and I was able to get a lot dishes and even some pots in it. The appearance was attractive with easy to open door and buttons that made it easy for you to operate. It was white with black buttons. The dishwasher came with the house so I guess it costs was 300.00. It was made well and it was energy efficient and used less hot water. Consider the size, the name brand, and size and most of all its features, that was good price. We never had to have it repaired or serviced.
Published: September 10, 2016
Carol of Chesapeake, VA
Source: consumeraffairs.com

About the dishwasher did well on the dishes. I have hard water and I didnt
About the dishwasher did well on the dishes. I have hard water and I didnt have many spots on the dishes so I use the dishwasher. The dishwasher perform well with clean debris off the plates and utensils for... I would wash my dishes every other day. All my dishes almost always put in the dishwasher. I thought the dishwasher was a good size for the dishes. The dishwasher with a built-in dishwasher. It was white and color. It was not real big and it was a real small. Ive been that you had to push send. I guess I felt like I got my moneys worth when I have the dishwasher. I didnt spend much money on the dishwasher as I got it on sale and it lasted many years for me.
Published: March 30, 2016
Amy of Irving, TX
Source: consumeraffairs.com

I am now using a Kenmore refrigerator. It is a side by side model. I have h
I am now using a Kenmore refrigerator. It is a side by side model. I have had it for a few years and have not had any issues. I love how I can control the temperature with a slight tap and it works quickly. The only problem I have had is with the shelves inside the refrigerator. The shelves break and crack so easily. I hate that I had to replace them so soon. They should have lasted longer without cracking. Why should I have to replace them so soon. I expected them to last longer than a few years. I am displeased with the shelves.
Published: November 11, 2015
Zee of Newark, NJ
Source: consumeraffairs.com

Not as good as my current washer but it lasted a few years for the price we
Not as good as my current washer but it lasted a few years for the price we paid. Had better luck with it than our Kenmore fridge. Not sure I would buy brand again unless it came with a longer warranty at no cost.
Published: November 27, 2015
Mandy of Sandy, UT
Source: consumeraffairs.com

Ive had this Kenmore refrigerator for a long time. It has a no frills, plai
Ive had this Kenmore refrigerator for a long time. It has a no frills, plain white exterior which will match other white appliances easily. Also, it is easy to clean with soap and water or a spray of Mean Green cleaner. For an inexpensive refrigerator, it works well and does the job right. It first perfectly for a small family. A twelve pack of Cokes and beer fit easily. The freezer is ample as well as long as you are not stocking up for a long time. Its a bit noisy but its very durable. Kenmore is a great company with reasonable prices and a sturdy product. If you are looking for a dependable appliance this is for you.
Published: March 16, 2017
Molly of Hodgenville, KY
Source: consumeraffairs.com

This is an easy to use dryer. It is easy to figure out the controls and it
This is an easy to use dryer. It is easy to figure out the controls and it runs very smoothly. I would recommend this dryer to someone who is looking to buy one. The dryer fits quite a bit of laundry. It definitely fits more than the previous dryer I owned. I can easily dry all my clothes in two dry cycles, sometimes one. The appearance of this dryer is very nice. It is not too bulky and it fits in well with the washer I own. I think this dryer is a great value for the money. For the price I paid, I am very happy with it.
Published: June 9, 2016
Ashley of Providence, RI
Source: consumeraffairs.com

I selected Kenmore because of the price and the space provided. On the day
I selected Kenmore because of the price and the space provided. On the day of delivery I had to help the Sears driver bring the refrigerator to its location because he was by himself. The refrigerator is a black exterior with an 18-cubic foot interior for almost $700.00. The size of the refrigerator fit our needs with several interior shelves and drawer space and shelving space on the doors. The freezer is two-tiered and came with an ice tray. But the refrigerator is too cold and drips water in the interior. Sears was called to fix it. They came out but said nothing could be done. To this day the refrigerator is still producing temperatures that are way too cold causing food loss over time and a huge letdown overall. Ultimately, Sears and Kenmore have let me down and lost customers.
Published: February 28, 2018
Richard of Newark, OH
Source: consumeraffairs.com

In March of 2012 we bought a Kenmore dishwasher. In August of 2012 the door
In March of 2012 we bought a Kenmore dishwasher. In August of 2012 the door latch had to be repaired due to a manufacturing defect. Today the upper rack assembly fell apart for about the 4th time, this time permanently. The one part that would fix it is not available on the replacement parts website. When you spend almost $900 on a new appliance you should be able to expect more reliability and more longevity. This thing is a piece of junk and were getting rid of it. Sears used to be a reliable retailer. What happened? Shouldnt have to spend an average of more than $300/Year on something as simple as a dishwasher.
Published: January 27, 2015
DAVID of Providence, RI
Source: consumeraffairs.com

We have always bought Kenmore appliances and have had great service from Se
We have always bought Kenmore appliances and have had great service from Sears. We have Kenmore washer, dryer, dishwasher, stove and fridge and freezer. We have been married for 50 years and always had Kenmore appliances. I would highly recommend them. It is too bad that they have closed down all the stores in Canada.
Published: February 16, 2021
Marianne of Port Sydney, ON
Source: consumeraffairs.com

It runs very well and cleans the clothes the way they should be cleaned. It
It runs very well and cleans the clothes the way they should be cleaned. Its quiet and doesnt make a lot of noise while in spin mode. This is a well paid for unit. Its big and wide enough to fit all my clothes in it and do a great job of washing them completely. You cant go wrong with a washer like that. The appearance of my Kenmore washer is something I enjoy looking at and am glad that I bought it also for the good appearance of what it represents. I am enjoying the value of my washer and all it does. I feel I got a great deal when I bought it and would enjoy doing it again if I have to.
Published: March 23, 2016
Ronald of Erie, PA
Source: consumeraffairs.com

I loved my Kenmore refrigerator. It was extremely efficient and spacious! I
I loved my Kenmore refrigerator. It was extremely efficient and spacious! It met all of my needs! I am planning on buying another one because I had to leave it behind because of moving.
Published: November 10, 2015
Samantha of Geneva, FL
Source: consumeraffairs.com

I love my Kenmore refrigerator. My experience has been great. I have the ex
I love my Kenmore refrigerator. My experience has been great. I have the exact refrigerator that I wanted. Its silver color with two side by sides doors. So far everything works good. I am under warranty but this is the best investment I ever made.
Published: October 24, 2015
Jennifer of Randolph, MA
Source: consumeraffairs.com

I bought brand new appliances from Sears.com in May 2017. The refrigerator
I bought brand new appliances from Sears.com in May 2017. The refrigerator broke down already. I called Sears. They sent a repair guy. Ice had formed in the freezer and caused the motor to shut down. He melted the ice with hot water and left... Fridge started making noise. I called back and was advised to wait a few days. The noise stopped came back and the ice formed again. Guy came back. Has to place parts on a 5 mo old refrigerator... Customer service is terrible. I spoke to 5 people. No resolution... They just want to replace parts and not the refrigerator.
Published: October 25, 2017
Carla of Columus, OH
Source: consumeraffairs.com

The Kenmore dishwasher works great, it gets off even stuck on food that I t
The Kenmore dishwasher works great, it gets off even stuck on food that I thought would be dried on. I bought a rinse aid for the dishwasher because my water is hard and it left spots but it left no spots after that and even the harder things to clean with the little crevices and grooves came out clean. It has a few different settings to help meet the exact needs of the dishes you are washing in each load. I have a family of 5 and we do two loads a day and can fit everything into the dishwasher (since the kids hate hand washing). I am able to fit several cups, bowls and larger utensils on the top rack and then the silverware, plates and larger items on the bottom rack without issue. When Im not looking the kids even sneak pots into the dishwasher with the dinner dishes without incident. This dishwasher looks nice in the kitchen and matches well with my other appliances. It has a sleek look and doesnt seem to hold smears and fingerprints like some other appliances that Ive had in the past. This dishwasher also has stood the test of time in my kitchen and gets used more than daily. For the price it was a great investment in not hearing the kids whine about having to hand wash the dishes. I believe this was a great purchase and would do it again.
Published: April 9, 2017
Bree of East Wenatchee, WA
Source: consumeraffairs.com

The color and textured finish of the Kenmore ref were very appealing as was
The color and textured finish of the Kenmore ref were very appealing as was the sleeker design. And the appeal of the bottom freezer and the glass sliding shelves won me over. I loved the three-door concept so you were only opening a door or drawer that was absolutely necessary. The large indoor tray storage area and the sliding glass shelves were very useful as well. However, the location of the filtered water dispenser seemed to defeat the purpose of having three doors since you had to open a large door to get to it. And the location of the ice maker was troublesome over time because of opening and closing a large heavy drawer. Dust and floor dirt collected behind the freezer drawer and was difficult to reach and clean.
Published: February 28, 2018
Karen of Lebanon, OH
Source: consumeraffairs.com

Gets my clothes clean without damaging them, no matter what the fabric type
Gets my clothes clean without damaging them, no matter what the fabric type. It can wash my delicates as well as jeans and sheets. I dont know what I would do without it. Always works when I need it, and never lets me down. It doesnt require a lot of laundry soap. Any brand will work and its very efficient. That helps stretch the amount of soap I have to buy. Very clean and ergonomic design. Looks modern without sacrificing any of the performance. Its a bit of a workhorse, and can handle heavy loads while still looking stylish. Makes laundry less stressful. I can put in a load and even if I forget it, I dont have to run it again, wasting water and soap. Saves me money and time.
Published: June 28, 2016
Summer of Sacramento, CA
Source: consumeraffairs.com

Never had any problems with it. Did a very good job on all dishes and pans.
Never had any problems with it. Did a very good job on all dishes and pans. QUIET! Would not trade it for anything. I love my dishwasher. Holds a big load or small and does a good job washing both. Holidays I really love my dishwasher. I can fill it up and not worry about pulling dirty dishes out. My dishes and pans come out clean every time. It fits within with the rest of my kitchen and there are many design to choose from. If you are remodeling or need a new dishwasher for your old kitchen there is a style to choose from. The value of my dishwasher now that I have had it a few years is priceless. If I had known what I was getting and how good it was (YES), I would have paid a lot more for it. I have had other dishwashers and to me they was all the same until I got this one. They are not the same.
Published: July 28, 2016
Sharon of San Diego, CA
Source: consumeraffairs.com

A little over 14 years ago we purchased our one-piece stacked Kenmore Washe
A little over 14 years ago we purchased our one-piece stacked Kenmore Washer/Dryer from Sears for $599. Since then, Ive used the unit nearly every day for our family. I just wanted to let you that its working great and Id recommend the Kenmore stacked Washer/Dryer to anyone. Its nice to know that in this day of disposable products the Sear stacked Washer/Dryer is a product I can depend on.
Published: February 9, 2015
Danielle of King City, OR
Source: consumeraffairs.com

High-quality dishwasher. Provides optimal results even when dishes have bak
High-quality dishwasher. Provides optimal results even when dishes have baked on grime. Worth the extra spend if youre tired of spending 15 minutes scrubbing plates. Personally, it is a little too large for the kitchen Im currently in. But I wouldnt have a problem with the size if I was in a larger kitchen. It holds more than normal. The appearance was what sold me. It has a clean front with controls on the inside. Its the most incognito dishwasher around. Id recommend over other styles. Value is superb. As is the case with all other household appliances, you get what you pay for, and this one is a high-quality dishwasher that delivers the results youd expect.
Published: August 18, 2016
Zoey of Los Angeles, CA
Source: consumeraffairs.com

I purchased a Kenmore Elite wall oven with the additional warranty about a
I purchased a Kenmore Elite wall oven with the additional warranty about a month ago. The first time I used the self-cleaning feature it discolored the metal on the bottom of the oven and turned a huge area white. I called to have it looked at and the Kenmore service department sent someone to look at it. After they saw it they said it was cosmetic and there was nothing they can do about it and I should be cleaning it myself. So they have a self-cleaning feature in the oven but advise you not to use it. The store I purchased it from said they felt they should replace the bottom. The metal must be defected. I had a second service call with Kenmore and was told the same thing: it was my fault for spilling something in the oven. This oven is only a month old and I feel this is a manufacturer’s defect. The way they refuse to do anything makes me regret buying it and buying the extended warranty. I would like the oven fixed and thoroughly checked out to make sure not only the metal is fixed but that the self-cleaning feature is working correctly. I would like the oven to be replaced or if this is a common complaint with these ovens, I would like to get my money back and buy a different brand. I am disappointed in Kenmores response to this issue with their oven.
Published: December 29, 2011
Margaret of Flemington, NJ
Source: consumeraffairs.com

Kenmore has always been a leader in appliances and I have a wonderful stove
Kenmore has always been a leader in appliances and I have a wonderful stove that is easy to clean and includes enough room to cook a Thanksgiving meal! It has electronic ignition which has revolutionized lighting pilots on the stove top and an igniter that engages in the oven once a certain temperature is reached! I’m sure all brands include this technology but I’ve researched by virtue of customer reviews that Kenmore shines in less repairs overall! In appearance, it is beautiful and enhances the aesthetic value of your kitchen! Easy, understandable controls keep you adept of the functionality and less time reading handbooks! All in all, I have been quite content in my satisfaction of the Kenmore label! Congratulations to an innovative dependable company????
Published: January 29, 2021
Kate of Norridge, IL
Source: consumeraffairs.com

It was one of the best refrigerator and it would freeze good in the freezer
It was one of the best refrigerator and it would freeze good in the freezer and run and kept thing cold. It lasted so long before it went out. It kept the food from ruining. It look good and the size was good.
Published: January 5, 2016
Diana of Clarksville, AR
Source: consumeraffairs.com

NEXGRILL 6-Burner Propane Grill-with Ceramic Searing Burner What A Grill, t
NEXGRILL 6-Burner Propane Grill-with Ceramic Searing Burner What A Grill, this NEXGRILL 6 Burner all stainless steel grill with Ceramic Searing Side Burner for the perfect touch on meats. This grill arrived in a large cardboard box on a pallet so it was well packed. Being in my late 70's I had a friend help my, the assembly was very easy just mainly following pictures in the instruction book and common since, we had it fully assembled and ready to light up in two hours. This NEXGRILL is a very well built, attractive and has a brushed stainless steel finish. I wanted a cover for the grill and didn't find one listed so I called NEXGRILL customer service and they gave me a number made by NEXGRILL but was unbranded so I ordered it from Home Depot. Customer service at NEXGRILL also took care of registering the warranty for me when I was on the phone. I owned a 4 burner NEXGRILL that I purchased several years ago and I gave it to my Son. I don't know how they could improve much from my older grill. the new grill sure has even heat and the searing burner works great, and all burners light the first time.. One last important item is the Rotisserie, it is very easy to use and as you can see in photo # 6 our dinner is on.
Published: February 4, 2021
OldbutYoung
Source: homedepot.com

The size was great for a family of 5 and never had a problem. We have 2 dog
The size was great for a family of 5 and never had a problem. We have 2 dogs that shed and the hair is always under the refrigerator but even this did not cause a problem. Had it for over 28 years and ran great. The size was perfect for a family of 5 but the freezer section was a little small and could have bigger. We did have a stand alone freezer also that really helped. Was a plain white refrigerator with textured sides and front but it was very easy and simple to keep clean. The inside had adjustable shelves that helped with cleaning also. I really do not remember what we paid for the refrigerator since it was so many years ago but since it lasted so long I would consider it a really great value.
Published: November 27, 2016
Deborah of Alsip, IL
Source: consumeraffairs.com

Ive had my washer and dryer for over three years and have had an overall go
Ive had my washer and dryer for over three years and have had an overall good experience with this brand. I did experience a problem with the dryer knob and had to replace it but this was at my own fault.
Published: November 7, 2015
Denyse of Suffolk, VA
Source: consumeraffairs.com

Good brand. I feel happy because I have brand my family and I can trust. It
Good brand. I feel happy because I have brand my family and I can trust. Its a modern refrigerator and I feel happy. Kenmore is a modern refrigerator and good quality. I really love my refrigerator. I used this brand before and I wanted to do again and I dont regret because I feel happy and I would like to recommend my friends, family. Have a brilliant color, have so much space inside. They have in nice colors and make it more attracted for the customers. Value is great but I would like could be a little least because in this days salary is not so high and some people cant buy an expensive refrigerator.
Published: November 4, 2016
Jessica of Long Beach, MS
Source: consumeraffairs.com

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