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Kenmore Appliances
Kenmore Appliances

Kenmore Appliance Repair

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.


Dishwasher Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Dishwasher not cleaning 
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the valve is clogged or defective, the dishwasher won’t get enough water to clean dishes properly. If the water inlet valve is clogged, replace it. Do not attempt to clean the water inlet valve—cleaning the valve could make it more likely to fail. 

Why Won't my Kenmore Dishwasher Drain? 
Drain Impeller. The drain impeller pushes water through the drain hose and into the garbage disposer or drain line. If the impeller is broken, replace it. 

Kenmore Dishwasher buttons not working 
Touchpad. First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.) 

Kenmore Dishwasher lights flashing or blinking 
Heating Element. The heating element heats up the water to operating temperature. If the water doesn’t reach the proper temperature after a set amount of time, a light on the control panel might start flashing. To determine if the heating element has burned out, use a multimeter to test it for continuity. If the heating element does not have continuity, replace it. 

Kenmore Dishwasher leaking 
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the water inlet valve is stuck open, the dishwasher will continue to fill with water until the dishwasher leaks or overflows. If the water inlet valve is at fault, replace it. Water inlet valves are not repairable—if the valve is defective, you must replace it. 

Kenmore Dishwasher leaking from motor area 
Impeller and Seal Kit. First, try to determine the source of the leak. If the water is leaking from the motor shaft area, the motor shaft seal is likely defective. If the seal is defective, replace it. (Some manufacturers sell the seal independently of the impeller. Other manufacturers require that you purchase the impeller and seal together. Still other manufacturers require that you purchase the entire pump and motor assembly instead of the impeller and seal. It is usually more cost effective to replace the impeller and seal kit rather than the pump and motor assembly.) 

Kenmore Dishwasher won't start 
Door Switch. The door switch prevents the dishwasher from running while the door is open. If the door switch is defective, the switch will prevent the dishwasher from running even when the door is closed. To determine if the door switch is at fault, use a multimeter to test the switch for continuity. If the switch does not have continuity, replace it. 

Kenmore Dishwasher won't latch 
Door Hinge. If the door hinges are damaged, the door won’t be able to latch properly. Inspect the door hinges for damage. If a hinge is bent or broken, replace it. 

Kenmore Dishwasher dispenser not dispensing soap 
Bi-Metal. The bi-metal actuator is a metal loop which acts as a latch for the dispenser door. As electricity is applied to the bi-metal, it deforms and bends away from the latch, releasing it. If the bi-metal is burned out, it won’t release the dispenser door. To determine if the bi-metal has burned out, use a multimeter to test it for continuity. If the bi-metal does not have continuity, replace it. In addition, make sure that the dishwasher is getting enough water. If the water level is too low, the wash motor may not draw enough current through the bimetal, causing the bimetal not to bend enough to work properly. 


Dryer Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Dryer won't start 
Thermal Fuse. The thermal fuse is a safety device designed to protect the dryer from overheating. The fuse is located on the blower housing or at the dryer’s heat source such as the heating element on electric dryers or at the burner on gas models. The fuse should be closed for continuity meaning it has a continuous electrical path through it when good. If overheated the fuse will have no continuity meaning the electrical path is broken and the fuse has blown. A multimeter can be used to test it for continuity. Be aware that a blown thermal fuse is an indication of a restricted exhaust vent from the dryer to the outside. Always check the dryer venting when replacing a blown thermal fuse.  

Kenmore Dryer stopped spinning 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it. 

My Kenmore Dryer is Not Spinning 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it. 

Kenmore Dryer takes too long 
Air Flow Problem. If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year. 

Kenmore Dryer overheating 
Heating Element. The heating element warms the air before the air enters the dryer drum. If the element is partially shorted out, it may produce heat continuously, even if the dryer has reached the proper temperature. When this happens, the dryer gets too hot. To determine if the heating element is at fault, use a multimeter to test each terminal for continuity to the case. If the heating element has continuity to the case, it is shorted out. If the heating element is shorted out, replace it. 

Kenmore Dryer won't stop 
Air Flow Problem. If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year. 

My Kenmore Dryer is not heating 
Thermal Fuse. The thermal fuse is a safety device designed to protect the dryer from overheating. The fuse is located on the blower housing or at the dryer’s heat source such as the heating element on electric dryers or at the burner on gas models. The fuse should be closed for continuity meaning it has a continuous electrical path through it when good. If overheated the fuse will have no continuity meaning the electrical path is broken and the fuse has blown. A multimeter can be used to test it for continuity. Be aware that a blown thermal fuse is an indication of a restricted exhaust vent from the dryer to the outside. Always check the dryer venting when replacing a blown thermal fuse.  

Kenmore Dryer tripping breaker 
The Circuit Breaker is Weak. Over time, circuit breakers can weaken. If the circuit breaker is weak, it may trip too often, even if the amperage draw is below the limit. If you have already checked all of the potentially defective dryer components, consider having an electrician replace the circuit breaker. 

Kenmore Dryer makes noise 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor. Over time, the drive belt can become frayed or otherwise damaged. If the drive belt is frayed or damaged, the dryer will be noisy as it turns. Inspect the drive belt for signs of wear. If the drive belt is worn, replace it. 
 


Gas Grill Repair

The Grill Won’t Turn On
Whether your grill has a push-start igniter or is battery powered, there might come a time when your grill isn’t turning on or heating up like it used to. A grill that is battery operated sometimes needs a simple battery replacement. However, those with push-start igniters that won’t generate an initial spark could either mean that the igniter is clogged, it has a faulty button, or it needs a wiring repair. If it’s just a clog, you can easily find the affected igniter by removing the cooking grates to inspect the burners and clean them if needed. If it seems that the problem is button or wiring related, then you might need to contact a service technician to get these parts replaced. 

The Flame Won’t Stay Lit
If your grill is turning on but the flames repeatedly extinguish, it could be caused from one of three common issues. First check and make sure that the grill is preheated properly and ready for a flame. Then, ensure that the tubes that connect the burner to the control valve are positioned directly over the valve orifice. Finally, make sure those tubes are clean, clear, and free of blockage. If the flame still remains in its stubborn ways, the igniter itself might need repaired or replaced by a service technician. 

The Grill Produces Black Smoke 
When your grill is producing a massive amount of smoke, especially black smoke, this usually means that it’s time for a cleaning. Excessive build-up of grease on your grill will not only smog out your kitchen, but it can also create a toxic black coating on your food. If black smoke is what’s holding back your grilling efforts, give it a good cleaning beforehand then preheat the grill for 15 minutes. This will help burn off any unwanted residue from previous use. If you are still seeing that ugly black smoke after cleaning, check and clean the venturi tubes and air shutters to make sure that it is producing a proper gas-to-air mixture. 

The Grill Is Making Strange Noises 
It’s common to hear a strange humming noise come from your grill. This sound is usually a result of environmental factors, such as air temperature, pressure or humidity. Sometimes humming noises can even mean that the gas tank is low or too full. If you are noticing that your grill is making unusual sounds, it’s important to first check your grill for any leaks. If the grill is leak-free, it could just mean that an air bubble is trapped in the gas hose. Your owner’s manual will most likely contain instructions on how to purge the hose. If the humming noise accompanies the alarming smell of propane, it’s time to turn the grill off completely and call a service technician for a professional inspection. 

The Flame is Yellow or Orange 
This problem is similar to that of black smoke, as it’s usually a result of a clogged venture tube. It would be beneficial to check the control valve and the tubes for any obstructions that might disturb the flow of the fuel. If you find that the tubes are just misaligned, you can easily adjust them by following the instructions in your owner’s manual. 

The Grill Cooks Food Unevenly 
The main culprit for a grill that cooks unevenly is a blocked burner. It’s very common for excess drippings to clog the ports along the sides of the burners. Check around the burners to ensure that they are producing a flame and use a wire brush to remove any deposits and promote a normal gas flow. 
As with all commercial cooking appliances, it’s important to make sure that you are always practicing safe habits when troubleshooting a malfunctioning grill. Before inspecting any of these common issues, be sure that the tank valve is turned off, the grill is disconnected, and completely cooled down. 

SOURCE: cpsohio.com


Microwave Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Microwave is Not Heating 
Diode. The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.) 

Kenmore Microwave not working 
Line Fuse. If too much current passes through the microwave circuitry, the line fuse will blow. If the line fuse blows, the microwave won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the line fuse.) 

Kenmore Microwave light bulb not working 
Light Bulb. The light bulb itself might be burned out. Replace the light bulb before replacing any of the parts associated with the light bulb 

Kenmore Microwave shuts off after a few seconds 
Door Switch. A door switch might be failing intermittently. Check each of the door switches for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity. If any of the switches is visibly damaged or only has intermittent continuity, replace it. 

Kenmore Microwave turntable not turning 
Turntable Motor. Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it. 

Kenmore Microwave buttons not working 
Touchpad. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad. 

Kenmore Microwave display not working 
Main Control Board. If the display goes out partially, the display board is more commonly at fault. If the display isn’t working at all, either the main control board or the display board could be at fault. 

Kenmore Microwave turns on by itself 
Main Control Board. First, make sure that the touchpad is working properly. If the touchpad is working properly, the main control board is likely at fault. If the control board is defective, replace it. 

Kenmore Microwave is sparking or arcing 
Waveguide Cover. The waveguide cover might be damaged and shorting out. Try removing the waveguide cover and see if the problem resolves. If the waveguide cover is burnt or will not stay in place, replace it. 


Range Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Oven is Not Heating 
Igniter. The igniter is the most commonly defective part for an oven not heating. The igniter has two main functions. First, the igniter draws electrical current through the oven safety valve to open it. Second, the igniter gets hot enough to glow and ignite the gas in the oven burner. If the igniter gets weak, it will fail to open the safety valve correctly. If the valve does not open, the oven will not heat. To determine if the igniter is defective, observe the igniter when the oven is on. If the igniter glows for more than 90 seconds without igniting the gas flame, this indicates that the igniter is too weak to open the valve. If the igniter is weak, replace it. If the igniter does not glow at all, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it. 

Kenmore Oven doesn't bake evenly 
Bake Element. If the bake element is burned out, the oven will only be heated by the broil element. This will cause the oven to heat unevenly. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the bake element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it.. 

Kenmore Oven broiler not working 
Broil Element. The broiler element may have burned out. When the broil element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the broil element for holes or blisters. To determine if the broil element has burned out, use a multimeter to test the element for continuity. If the broil element does not have continuity, replace it. 

Kenmore Stove heating element not working 
Surface Element Board. The surface element board has relays that regulate the power supply to the burners. If one or more of the relays fails, the surface element won’t work. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If only one surface element won’t work, use a multimeter to test the element for continuity. If the surface element has continuity, the surface element board might be defective. 

Kenmore Stove burner won't light 
Spark Module. The spark modules provides power to each surface burner spark electrode. If the burner is produces a weak spark, or if the burner sparks intermittently, the spark module might be defective. Before replacing the spark module, first check the spark electrode and the spark wire. If the spark electrode and spark wire are not at fault, the spark module is likely defective. If the spark module is defective, replace it. 

Kenmore Oven temperature not accurate 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven light is out 
Light Assembly. If the oven light is out, the entire light assembly may need to be replaced. Often the light assembly components are not sold separately. 

My Kenmore Stove Oven's Not Working 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven not self-cleaning 
Door Lock Motor and Switch Assembly. During the oven's self-cleaning cycle, the door lock switch activates the door lock motor to prevent the oven door from being opened. If the door lock motor and switch assembly is defective, the oven door will not unlock once the self-cleaning cycle is complete. On most ovens, you can open the oven door by removing certain screws or panels. Check your owner's manual for further instructions. 


Refrigerator Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Refrigerator not cooling 
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

My Kenmore refrigerator water dispenser's Not Working 
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

My Kenmore Refrigerator is not making ice 
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Kenmore Refrigerator ice dispenser not working 
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Kenmore Refrigerator not defrosting 
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Kenmore Refrigerator is noisy or loud 
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Kenmore Refrigerator defrost drain clogged 
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

Kenmore Refrigerator freezer is cold but refrigerator is warm 
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Kenmore Refrigerator leaking water 
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. 


Washer Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Washer won't spin 
Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it. 

Kenmore Washer is making loud noise 
Bearing. The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing. 

Kenmore Washer won't agitate 
Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. 

Kenmore Washer won't drain 
Drain Pump. Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump. 

Kenmore Washer vibrating or shaking 
Shock Absorber. One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure. 

Kenmore Washer fills slowly or will not fill at all 
Water Inlet Valve. The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve. 

Kenmore Washer leaking water 
Drain Pump. The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it. 

Kenmore Washer won't start 
Timer. The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity. 

Kenmore Washer won't spin or agitate 
Drive Belt. Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it. 


Water Heater Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Smelly hot water 
Certain water conditions cause a reaction between the anode rod and supply water, which results in hydrogen sulfide gas being dissolved in the tank water. The hydrogen sulfide gas emerges in the hot tap water causing a rotten-egg smell. Installing a less-reactive aluminum alloy anode rod and chlorinating the water supply system eliminates the rotten-egg smell in hot water. 

Water temperature too hot 
First, adjust the thermostat setting to lower the water temperature if the thermostat is set above 130 degrees. The 120-degree setting is standard. If 120-degree water is too hot for you to use, try setting the thermostat at 110 degrees. Next, check the thermostats. The upper and lower thermostats in an electric water heater must fit snug against the tank to properly transfer heat in order for thermostats to detect the water temperature correctly. To check the thermostats, turn off the power to the water heater and remove the thermostat access covers. Check the thermostats' positions and adjust the thermostat brackets if necessary to press the thermostats against the side of the tank. 

Water not hot enough 
Carefully adjust the thermostat setting if it's set below 120 degrees Fahrenheit. Adjust the temperature setting in small increments to avoid producing scalding hot water. You shouldn't need to adjust the temperature above 130 degrees. Setting the thermostat above 130 degrees can produce water that's too hot. Sometimes, you'll use up the hot water in the tank and you'll need to wait for the tank to recover before the water is fully heated. Consider replacing your water heater with a larger capacity model if your current model doesn't supply enough hot water to meet your needs. A 40-gallon water heater typically supplies enough hot water for a family of four with normal water use. 

No hot water 
For electric water heaters, check both house circuit breakers for the water heater. Reset the circuit breakers by shutting them off and then flipping them back on. A gas water heater will have a single circuit breaker. Reset that circuit breaker the same way-shut it off and flip it back on. If the electric water heater doesn't begin to heat after resetting the circuit breakers, shut the breakers off and press the reset button for the high-temperature limit switch on the upper thermostat of the water heater. If the water heater works for a while and then trips the high-temperature limit switch again, you'll likely need to replace a failed thermostat that's causing the element to heat constantly. 

Not enough hot water 
A failed heating element or defective thermostat could result in not having enough hot water. Examine your thermostats and elements and replace any defective components. A buildup of sediment in the bottom of the tank can also result in not having enough hot water. Shut off the electricity and water supply to the water heater and then drain the tank to flush out tank sediment. Refill the tank before restoring electrical power to an electric water heater to avoid damaging the heating elements. 

Pressure relief valve is dripping water 
Replace the pressure relief valve if it leaks and the water heater isn't overheating. If the water is overheating, the dripping could be because the overheating tripped the valve. Shut off the circuit breakers and check the thermostats and heating elements. A failed thermostat can cause the element to heat constantly, resulting in overheating. A heating element shorted to the metal tank or cabinet will also heat constantly and cause overheating. 

Water in the drain pan 
When you see water in the water heater drain pan, check for leaks at the water pipe fittings. Tighten the water pipe connections if necessary. Check the drain valve and temperature-pressure relief valve for leaks. Replace the drain valve or relief valve if they leak. For an electric water heater, check the heating elements for leaks when you see the water heater drain pan full of water. Tighten an element if it's loose. Replace a heating element if damaged.



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Product Reviews:

Purchased a 27 cubic ft. refrigerator July 2013. Installed by Sears and now
Purchased a 27 cubic ft. refrigerator July 2013. Installed by Sears and now there is a rust spot and dampness on the enclosed metal back. Its starting to rot. (Discovered when we cleaned behind it) Clearly a manufacturing defect, not enough insulation in the machine and is unrepairable the Sears serviceman reported. Also I have no recourse, didnt buy the expensive post purchase warranty. Given the run around by the people in Customer Solutions. Never buy anything again from Sears. Their products are substandard. It is clearly a manufacturing defect.
Published: November 14, 2015
Gail of St. Marys, GA
Source: consumeraffairs.com

Im very happy with the best dishwasher Ive ever had. Its one of the best pu
Im very happy with the best dishwasher Ive ever had. Its one of the best purchase Ive ever seen in the world. Kenmore is the perfect size to fit just about anywhere in the kitchen and it will save you tons of space. The value is greatly above average for me. I am extremely happy with the way it operates and it looks extremely expensive even though it wasnt that expensive to purchase at all. The look is very impressive to anyone who comes into my home. I dont have any complaints. I would highly recommend it to anyone looking to purchase a dishwasher.
Published: April 7, 2017
Matthew of Yonkers, NY
Source: consumeraffairs.com

Well built and lasted us 15 years and we bought the washer and dryer used.
Well built and lasted us 15 years and we bought the washer and dryer used. Never had a problem. Always washed clothes clean and the dryer dried clothes very quickly. I would recommend the Kenmore brand to my friends and family.
Published: November 1, 2015
Connie of Plano, TX
Source: consumeraffairs.com

For the first few years, the refrigerator worked really well. However, for
For the first few years, the refrigerator worked really well. However, for a few months the refrigerator would get very cold. Once the part was replaced, it worked great again. The refrigerator has a lot of room and accommodates all of the food we can fit into it. However, the freezer is pretty small; therefore, we struggle to fit all of our frozen foods into the freezer. The fridge is very sleek and looks great in our kitchen. It is not overly shiny (which is good because it is a white fridge) and blends well with our white kitchen. I would buy this brand again! We have gotten a lot of life out of our fridge. Therefore, the price we paid was well worth the investment because it has required minimal repairs over the years.
Published: June 8, 2016
Paul of East Lansing, MI
Source: consumeraffairs.com

Bought both washer and dryer. Have lasted 5 years. So far no major problems
Bought both washer and dryer. Have lasted 5 years. So far no major problems. Very happy with my decision to buy new. I believe that is why they have lasted so long but I also only have a household of 2 so not much wear and tear in that area.
Published: October 11, 2015
Tim of Springfield, MO
Source: consumeraffairs.com

I like this because it has a big load capacity. Not only that, it runs grea
I like this because it has a big load capacity. Not only that, it runs great and have had no problems with it. The spin cycle is also very quiet and does not shake or vibrate the floor. There hasnt been one time that I have had a problem with this machine. Also my daughter tends to overload it and it still always works great. This machine has a modern look. The one thing I wish was that I got it in a different color. The white is too plain and seems to get dirty very easy. Well this model was kind of expense but I was expecting to get a good quality product so I dont mind to pay extra for this machine. There were other models that I could choose but I didnt want a cheap machine.
Published: April 16, 2016
Frank of Stoneham, MA
Source: consumeraffairs.com

Excellent performance, cleans and dries in record time, uses minimal soap.
Excellent performance, cleans and dries in record time, uses minimal soap. I would totally recommend to all of my family and friends. They are quiet, energy efficient and very stylish. I have never had a reliability issue, as a matter of fact there have been no performance issues whatsoever. If there were I have the extended warranty.My washer and dryer are very stylish and topical. They have clean lines and a modern look that go beautifully with all of my other stainless appliances. They are simply the best I have ever owned. I was a bit apprehensive at the cost of the set with the pedestal, however after using the set and witnessing my savings and the convenience I consider the set an excellent value.
Published: July 13, 2016
Joel of Secaucus, NJ
Source: consumeraffairs.com

The Kenmore Dishwasher was highly feasible, worked really well, cleaned rea
The Kenmore Dishwasher was highly feasible, worked really well, cleaned really good and left very little soap suds or spots on the dishes. It was also strong, could count on it to clean good the first time most occasions. However, the motor played out on it and it generally never seemed like it was gonna lasts, cleaned powerfully and well until the motor burned out and was expensive. I buy most all of my brands from Kenmore, had sufficient space and generally worked well over than the motor not lasting that long as other dishwashers, but definitely gave the dishes a powerful clean.
Published: February 21, 2018
James of Laurel Fork, VA
Source: consumeraffairs.com

Yesterday morning while my daughter was sitting in her living room the hous
Yesterday morning while my daughter was sitting in her living room the house started to fill with smoke. She went into the kitchen and found smoke billowing out of her electric oven which was not turned on. She got her husband up and he quickly got the stove disconnected and pulled it outside. Later that day they called Sears to send a technician to check out the stove. The technician wrote in his report that the cause of the fire was food that was in the oven. The food was leftover pizza and french fries from the night before. The stove was shut off and not in use, but it heated up by itself. I believe the cause was an electrical short (defect) that caused the oven to heat up and catch fire. The stove was purchased 4/24/2012 and I bought a 5-year warranty on it. Because of what the technician told them, Sears will not honor their warranty.
Published: December 14, 2013
William of Shelburn, IN
Source: consumeraffairs.com

My new Kenmore range with convection oven ha aint peeling off where the ove
My new Kenmore range with convection oven ha aint peeling off where the oven vents. They say its cosmetic, not covered under warranty. Suggestions?
Published: June 13, 2015
Jimmi of Troy, OH
Source: consumeraffairs.com

The refrigerator must be long lasting and energy efficient, and all of the
The refrigerator must be long lasting and energy efficient, and all of the Kenmore brands had these features. Plus I have specific size requirements and Kenmore had the only refrigerators that I trusted that would fit in my home. But I really do not like the ice maker in the freezer. I do not have a water hook up in my home so I cant use it and it takes up too much space in my freezer. But it lasted a very long time and I was sad to have to replace it. I ended up getting another brand because they did not have the refrigerator needed as far as size went.
Published: March 3, 2018
Lorna of Sterling Heights, Michigan
Source: consumeraffairs.com

It cleans the dishes very well. I can let it sit for 2 days without rinsing
It cleans the dishes very well. I can let it sit for 2 days without rinsing. The buttons are on the front which I LOVE instead of on the top. It has worked like a top and I am really going to hate it when I have to replace it. The new ones look pretty cheap (not the price) and look like they will hold up maybe a year.
Published: March 9, 2016
Jessica of Irving, TX
Source: consumeraffairs.com

It works hard at a low cost. Cleans spot free, besides dishes and silverwar
It works hard at a low cost. Cleans spot free, besides dishes and silverware also to my surprise it cleans pots and pans great. Low energy. Its a dream. Size is perfect for me and when my girls over. A lot of times we have several couples over for cook outs or dinners and it gets loaded even more and it operates the same way. The appearance is fairly simple like we wanted it yet its got that semi plain cool Hi-Tech appeal. We love it and Im sure you will love it too. It has the type of design that will look new for years. It will operate and appear new forever. Thanks Kenmore.
Published: February 12, 2017
Frank of Canton, OH
Source: consumeraffairs.com

I purchased a Kenmore oven and the racks keep falling while cooking. I call
I purchased a Kenmore oven and the racks keep falling while cooking. I called the Sears outlet store where I purchased the oven and was told to try buying new oven racks. I purchased new oven racks through Sears and still while cooking a turkey the same problem existed with new racks. It caused a grease fire and I was burnt. After several calls to Sears I finally spoke to a corporate person who sent a repairman out at Sears expense. The Repairman said he could not fix the problem the oven walls were defective. The serviceman immediately called Sears from my home on his cell phone and I was offered 20% off a new oven if I purchased from Sears.I told the corporate person I would not accept that offer of 20% and that my oven is only three years old. It should last at least 15 years and would be talking to his supervisor on the next business day. I also told him I was going to seek legal advice, expose Sears through our local news station in the SF Bay Area if this issue was not resolved. Im shocked that this has taken so many phone calls and a service call and I still was offered 20% off a new oven and not a replacement oven. I have purchased numerous appliances through Sears and never received a run around such as this. This is a Health and Safety issue. I see other complaints such as mine online regarding wall ovens purchased through Sears. We should all seek legal help and expose Sears on the way they are handling their health and safety issues.
Published: December 27, 2014
Patricia of Fremont, CA
Source: consumeraffairs.com

I have a Kenmore stainless steel freestanding range serial #VF70220446 and
I have a Kenmore stainless steel freestanding range serial #VF70220446 and model #790 961234 that I purchase in 2007. For some time this has been happening, the stove top range says hot and it even stays on when it is suppose to be off. One night, I passed by the stove and noticed that the range was high orange-having been for some time. I know I have to take the plug out in order for it to turn off and stay off.
Published: September 23, 2011
Vanessa of Newburgh, NY
Source: consumeraffairs.com

It is quite adequate. There are 3 drawers for fruits, vegetables and meats.
It is quite adequate. There are 3 drawers for fruits, vegetables and meats. And the shelves are adjustable. It lasted a long time with little need for repair. Im very happy with it.
Published: December 2, 2015
Suzann of Seattle, WA
Source: consumeraffairs.com

Ive had my Kenmore washer and dryer for 2 years. Its the very first washer
Ive had my Kenmore washer and dryer for 2 years. Its the very first washer and dryer Ive ever had. Ive never had a problem with them. I wash 3 to 4 loads of clothes weekly. They have a nice capacity for my family and I clothing to be washed. They wash clothing fast and get them nice and clean.
Published: November 3, 2015
Sally of Roanoke, VA
Source: consumeraffairs.com

Recently purchased Kenmore washer and dryer from Sears. Used the washer fir
Recently purchased Kenmore washer and dryer from Sears. Used the washer first time this evening. Midway to the wash/spin cycle, it made very loud noise, vibrated severely, jumped around, its side wall hit the edge of the nearby counter top leading to a dent/scratch, crushed the pipes between the machine the wall, damaged the vent pipe of the dryer, hit the dryer and pushed it around. A broken piece of bolt flew out of the machine. I stopped the machine. There were some broken pieces of plastic on the floor behind the washer. Called 1-800-469-4663. After a long hold and 2 transfers, someone scheduled an appointment with a technician 5 days from today. Very disappointing!
Published: May 4, 2015
KoKo of Shavano Park, TX
Source: consumeraffairs.com

I researched online and Kenmore dishwasher had good reviews. I decided to b
I researched online and Kenmore dishwasher had good reviews. I decided to buy this dishwasher because it is high quality. In addition, my mother requested a Kenmore product. I like that it cleans well and saves energy because I want to be good to the environment but also have clean dishes. It also matches my kitchen which is good because I want a stylish kitchen. However, it takes a little bit longer but its okay. It also cost more but I think it pays off in the end. In the beginning, the controls confused me, but now it is easy to use.
Published: May 3, 2017
Caitlin of Rancho Palos Verdes, CA
Source: consumeraffairs.com

The Kenmore washer is very reliable, cleans really well and the machine is
The Kenmore washer is very reliable, cleans really well and the machine is very powerful yet quiet at the same time. The value of the Kenmore washer is very good when you consider the great warranty that this washer has and you get a lot for your hard earned money. Also, my Kenmore washer is a beautiful white design, the controls are great looking and the directions on using the washer are very easy and clear to understand. I recommend this Kenmore washer to anyone who wants a stylish and beautiful washer in their home or apartment.
Published: April 6, 2017
Chatka of Los Angeles, CA
Source: consumeraffairs.com

I love it. It was a beautiful stainless-steel at a reasonable price and was
I love it. It was a beautiful stainless-steel at a reasonable price and was recommended by friends. The side to side refrigerator has great height and depth with automatic ice maker and all the extras.
Published: February 20, 2018
Pablo of El Paso, TX
Source: consumeraffairs.com

My daughters Kenmore water heater stopped working. The code indicated a bad
My daughters Kenmore water heater stopped working. The code indicated a bad gas valve. I called my plumber, who told me he had just gotten a call from another customer with the same model of water heater with the same exact problem on the same day. Sounds like there may be a failure date programmed into the circuit board! Warranty was a nightmare. I was 4 years into a 6 year warranty, and Sears didnt want to honor the warranty. Both my son-in-law and I were told that the water heater wasnt under warranty. Last Kenmore Product Ill ever buy.
Published: April 6, 2015
Mark of Fishers, IN
Source: consumeraffairs.com

My mom purchased a Kenmore washer & dryer when we moved to Rialto back
My mom purchased a Kenmore washer & dryer when we moved to Rialto back in 1962. My wife and I recently moved to the city of Banning 3 years ago and that is probably the only reason I replaced the old with the new. AND we only had to call for service on it 3 times!
Published: November 15, 2015
Oscar of Banning, CA
Source: consumeraffairs.com

Kenmore is a brand that has been around for years and has my faith in it. T
Kenmore is a brand that has been around for years and has my faith in it. The brand is held highly and the quality name makes me feel good about the purchase. The refrigerator and freezer do serve the purpose that they were purchased. It has a nice amount of room for storage in the refrigerator as well as the freezer. The freezer has an ice maker that makes ice but it clumps together. And even with a new filter the ice maker makes ice that taste like plastic. But I expect the refrigerator to last many years to come.
Published: March 2, 2018
Lise of Edmond, OK
Source: consumeraffairs.com

We were given advice by the local sales agent to purchase this top of the l
We were given advice by the local sales agent to purchase this top of the line appliance (Kenmore 800 top loading washer) as it was reliable and one of the very few to require frequent repair. As a long and faithful consumer, we expected the appliance to be of solid construction and give us the type of service we came to associate with the Kenmore reliability. Alas, what a downfall. The product has turned into a constant expense in repairing the never-ending problems. As of this day, I have become wary of any product sold by Sears and Kmart due to our problem. We are retired, living on a fixed income, and cannot afford the extra expense we have burdened by the misrepresentation of the sales agent. Therefore, we may just start shopping elsewhere for any further purchases. I am saddened by the disappointing drop of quality in any of the Sears and/or Kmart consumer products.
Published: October 4, 2012
James of Summerfield, FL
Source: consumeraffairs.com

Our Kenmore Elite Microwave we use everyday. We have been using it for year
Our Kenmore Elite Microwave we use everyday. We have been using it for years and love all the features. In fact, we have all Kenmore appliances in our kitchen. We use it for cooking popcorn, baked potatoes, frozen and fresh vegetables, warming food and defrosting. And the occasional microwave meal or instant oatmeal product types.
Published: October 23, 2021
Tom of Jeffersonville, Indiana
Source: consumeraffairs.com

Long ago, I thought that a Kenmore dishwasher was a nice one, but I was rea
Long ago, I thought that a Kenmore dishwasher was a nice one, but I was real disappointed with the quality of the product and chose another brand when we replaced our dishwasher. But the buttons on the Kenmore dishwasher were easy to read, therefore making it easy to operate. It seemed to do a good job cleaning the dishes and for a low cost dishwasher we were pleased. The main thing that we did not like about this dishwasher was the fact that it did not have the stainless steel insides, like the nicer Bose that we now own. So it stained very easy and was hard to clean.
Published: February 19, 2018
Paula of Foley, AL
Source: consumeraffairs.com

I have had my Kenmore washer and dryer for years and they are still going s
I have had my Kenmore washer and dryer for years and they are still going strong! Once these are a few years older I will definitely purchase new ones! Highly recommend the brand!
Published: December 10, 2015
April of Albany, GA
Source: consumeraffairs.com

We purchased a Kenmore Elite washer 7-4-11. It was not much trouble in the
We purchased a Kenmore Elite washer 7-4-11. It was not much trouble in the first few months but I always had to make sure I did a large load or the machine would constantly be out of balance. Recently, I got a safety recall on the machine recently. I had the repairman out to install the update necessary. He has been out three times now and my problems have grown to the point of no return. I am totally unhappy with this machine and your update. As soon as I can get money saved up, it is out of my sight and being replaced with a different brand. You have got to be kidding if you think people are not going to drive you crazy with complaints. If you do a light load, it goes through 3 or 4 Rinse cycles and is constantly out of balance. It now takes 2 to 2 1/2 hours to do a small load of laundry and you call that efficient! I stay at home so I am able to stand over the stupid thing, but for working people, it will be a nightmare. My advice is to stay away from any Kenmore Elite. It sucks!
Published: February 20, 2013
Gayla of Canton, OK
Source: consumeraffairs.com

Had it for over 14 years with no problems. Use it at least one time a week.
Had it for over 14 years with no problems. Use it at least one time a week. I would recommend this product to anyone who is looking for a dishwasher.
Published: January 8, 2016
terry of Fairlawn, OH
Source: consumeraffairs.com

We purchased a French door fridge from Sears in 2013. The receipt is barely
We purchased a French door fridge from Sears in 2013. The receipt is barely readable now. Starting a year ago the bottom freezer began filling up like an ice rink. Then the defroster comes on and its like a waterfall all over the floor. My husband is nearly 80, we are on a fixed income and I dont know who to turn to and try get this resolved. It seems like there are a lot of complaints about Sears repair people on here. I am so disappointed in this product. We always trusted Sears but we will think twice before purchasing an appliance there again.
Published: January 18, 2015
Valerie of Margate, FL
Source: consumeraffairs.com

The Sears elite washer rusted out totally where bleach dispenser is.
The Sears elite washer rusted out totally where bleach dispenser is.
Published: June 21, 2014
Nelson of North Las Vegas, NV
Source: consumeraffairs.com

Ive had this Kenmore refrigerator for a long time. It has a no frills, plai
Ive had this Kenmore refrigerator for a long time. It has a no frills, plain white exterior which will match other white appliances easily. Also, it is easy to clean with soap and water or a spray of Mean Green cleaner. For an inexpensive refrigerator, it works well and does the job right. It first perfectly for a small family. A twelve pack of Cokes and beer fit easily. The freezer is ample as well as long as you are not stocking up for a long time. Its a bit noisy but its very durable. Kenmore is a great company with reasonable prices and a sturdy product. If you are looking for a dependable appliance this is for you.
Published: March 16, 2017
Molly of Hodgenville, KY
Source: consumeraffairs.com

It cleaned OK at beginning for a few months then the heating element quit w
It cleaned OK at beginning for a few months then the heating element quit working and also after awhile didnt clean well. We were disappointed in it. It fit my needs as far as size very much. I really like the inside the way it was setup. I could get a days worth of dishes in it very easily. I really wished it cleaned better. The appearance was great inside and out until it got where it didnt clean my dishes very well. Got grungy looking inside. Stained inside and would not clean. Smelled also. The perceived value was very poor. Ive never had an appliance be so bad. We definitely got a lemon when we bought it. Im afraid to buy the brand again as far as a dishwasher.
Published: September 8, 2016
Tammie of Lebanon, TN
Source: consumeraffairs.com

I chose this Kenmore refrigerator when my 4 year old LG refrigerator was un
I chose this Kenmore refrigerator when my 4 year old LG refrigerator was unrepairable due to a $40 part and the Sears warranty paid me out to get a new refrigerator. This refrigerator has met my expectations. I like the bright LED lights. They make everything easy to see and it really brighten up the whole refrigerator. The air filter is really good at keeping food smells out and keeping it smelling fresh. The French doors are great that you can open the two doors and you can see everything. The large bottom freezer is nice with two drawers on the top which is great at keeping things organized. The deli drawer is great as well that you can see what deli meats and cheese you have. However, I dislike where the water filter is placed. It takes up room on the top shelf, it would be better if it was placed in another spot. The shelves that slide in to make room for taller items are really useless. When you slide the one shelf in you are unable to get to the back of 2 shelfs without removing the tall items. The ice maker because it is in the door is small and the ice gets stuck and you have to break it up so you can get it out of the door.
Published: February 20, 2018
Sonja of Billings , MT
Source: consumeraffairs.com

Cleans quite well and quiet. Price was on sale for a very good price and de
Cleans quite well and quiet. Price was on sale for a very good price and delivered for free. Would rate very high on cleaning ability. Sears installed for a small fee. If loaded properly will hold enough place setting for an average sized family and any pot and pans you would want to load. Loads quickly and easy. Sleek appearance with all the controls easily marked for easy operation and a quiet performance. Would highly say positive comments about this model. Was on sale for under 500 dollars which is a real bargain for quality built product that will last a lot of years with frequent use and caring for the unit. Great value and a nice addition to the kitchen!
Published: August 10, 2016
Carlos of Valrico, FL
Source: consumeraffairs.com

I have a Kenmore Elite electric range model 790-98023800. Have seen many ma
I have a Kenmore Elite electric range model 790-98023800. Have seen many many complaints about the sides expanding and not holding racks. 2 weeks ago taking roast out of oven, rack falls to bottom of oven and burns my arm, roast & juice all over bottom out the door on floor & under oven itself. Why is not a recall on this oven model 790*. They dont even make parts for it anymore. Contacted Sears (where we purchased & their remark was it is Kenmores problem). Spare me! Where do we go for help for getting some sort of resolve for this matter?
Published: April 25, 2016
Victoria of Lake Mary, FL
Source: consumeraffairs.com

Bought it and have not had any problems with it. Runs good and keeps things
Bought it and have not had any problems with it. Runs good and keeps things frozen. Have not had a problem with it frosting up. Dont think we have ever defrosted it. Would recommend to others. For the size it works great. We use the freezer for extra food. We are a family of five and it suits us perfectly. It is great to have space to keep extra food. It has a sleek design. It is just the right height and width. Not too big and not too small. Perfect for our families needs and looks good too. The price was just right. Needed a freezer to store extra food. Didnt need anything fancy. It gets the job done without breaking the bank. Would definitely purchase again.
Published: August 18, 2016
Heather of Iowa City, IA
Source: consumeraffairs.com

I purchased a Kenmore Elite HE3T washer last February 2009. After 20 month
I purchased a Kenmore Elite HE3T washer last February 2009. After 20 months of use, there was an F35 error. I am using the HE detergent. Several attempts to clear the lines and analog water pressure sensor only provides temporary relief. The washers door ring is also a breeding ground for mold. I will purchase a new sensor from a local parts supplier.
Published: December 12, 2011
Tom of Las Vegas, NV
Source: consumeraffairs.com

I have had my fridge for about 7 years now. I LOVE it. It has an ice maker,
I have had my fridge for about 7 years now. I LOVE it. It has an ice maker, and a water dispenser on the outside. The fridge is on the top and the freezer is on the bottom. It is a great drawer that pulls out and has 2 large baskets. It holds more than any other top freezer I have ever owned.
Published: November 18, 2015
Dawn of Concord, MI
Source: consumeraffairs.com

Very good washer and dryer. Its quality made plus its American made. It was
Very good washer and dryer. Its quality made plus its American made. It was bought from Sears which serviced with a warranty. I would recommend both the washer and dryer. Kenmore is a quality product, I still buy product with this name from Sears.
Published: December 13, 2015
Gladys of Birmingham, AL
Source: consumeraffairs.com

I purchased the Kenmore Elite washer June 9th, 2011... Model 79629272900. I
I purchased the Kenmore Elite washer June 9th, 2011... Model 79629272900. It cost approximately 1,100. I was very satisfied at first because of its large capacity size. Then I was soon to notice it doesnt clean clothes properly. The simplest stains dont come out. The main reason for my complaint is that a washer a few years old shouldnt have rust anywhere... It has rusted at the lid and all around bleach dispenser. I contacted Sears and then they give me the phone number to customers solutions. That didnt get me anywhere. I was referred back to Sears. The washer should have been recalled. I dont feel like any washer should cause your clothes to get rust all over them.
Published: September 16, 2014
Dayna of Palmyra, MO
Source: consumeraffairs.com

It worked wonderfully. It is high quality. People really enjoyed their Kenm
It worked wonderfully. It is high quality. People really enjoyed their Kenmore refrigerator. It is an upright freezer, it is good for a small to large family, it is good to put in pantry or cellar. It has one door, 3 or 4 shelves. It has shelf on doors, plenty of room for extra meat or vegetables. You could place just about anywhere. Its energy efficient, too. The price range would be about 600.00 to about 2,000 dollars with 5 year warranty which would replacement parts and labor to fix it or a refund or replace with same make and model. I would recommend, it was a great idea to buy and use.
Published: April 4, 2017
Sally of South Deerfield, MA
Source: consumeraffairs.com

Kenmore Electric Range Model 790. Do not purchase this product!! The past f
Kenmore Electric Range Model 790. Do not purchase this product!! The past few years we have been dealing with this range going directly to broil while baking. Almost started a house fire when it first happened. After calling and writing Sears I have gotten no response, no help or assistance with repair and there has been no recall even though I have read hundreds of similar incidents. I have unplugged it, reset breaker, and it works for a week or two then does it again. I have learned to cook using broil but it gets too hot and code error F10 flashes. Absolute terrible product and I am disappointed in Sears for not helping people out and for safety reasons, getting these ranges out of peoples homes. No wonder Sears is all but going out of business. You cannot run a successful business selling this kind of appliance. PLEASE RECALL THIS ELECTRIC RANGE!!
Published: August 10, 2017
Gloria of Bucksport, ME
Source: consumeraffairs.com

Have had no problem with it and seems to be very efficient. Last year the p
Have had no problem with it and seems to be very efficient. Last year the power went out for two days and the food was still cold. We had not opened the door. 24 cubic foot, held everything we needed and more with this side by side. Eggs milk and other things with plenty of room to spare. When we bought a birthday cake last year that fit also. I really liked the stainless steel, was not only easy to clean but matched the dishwasher and the cook top. The black water dispenser also was a good match with the range hood. It was definitely worth what we paid for it and they took the old one with them after they installed this. It looked really nice there especially with the stainless steel.
Published: July 1, 2016
John of Calumet City, IL
Source: consumeraffairs.com

The Kenmore refrigerator that I purchased two years ago made me happy to ow
The Kenmore refrigerator that I purchased two years ago made me happy to own because of the technology provided that significantly made my previous refrigerator look outdated. It seems as if the new Kenmore was a top of the line model that keep food at a reasonable temperature and provided more space for food.
Published: November 3, 2015
Adrian of Dumfries, VA
Source: consumeraffairs.com

Kenmore top loading high efficiency washer model 110.2810 - We purchased th
Kenmore top loading high efficiency washer model 110.2810 - We purchased this washing machine from Sears for $750 on 12/2/2012 and did not purchase the extended warranty. It is now less than two years old and I came home the other day to find my basement flooded because the outer drum of the machine cracked. The repair person said he could not believe what he saw with this broken part and he felt this was clearly a manufacturers defect. It will cost $600 to repair my 2 year old washing machine. I called Sears to request that they supply the part for free so that I only needed to pay for the repair itself of $300 and was told I needed to call the manufacturer Kenmore. When I called the phone number that was posted by Kenmore I was told that I needed to contact the manufacturer directly as they could not help me. I told them that I thought I did call the manufacturer and they told me that I called Sears. I told them I got the phone number off of the Kenmore website and they said yes, they post that number but its actually to Sears. What kind of customer service is this? They then transferred me to Whirlpool who manufactures Kenmore. After talking with the rep at Whirlpool, she said they no longer manufacture Kenmore and that I need to call Sears because they sold it to me. This is a terrible way to do business. It would be nice if they would manufacture a reliable product that you do not need to purchase an extended warranty for an amount that costs half the price of the machine itself. They do this apparently because they know they are manufacturing a substandard product. This is an American based company and this is truly an embarrassment for our country to have such poor manufacturing supported by even worse customer service. I would sincerely hope that management takes a better look into how they continue to do business.
Published: November 10, 2015
jessica of Annapolis, MD
Source: consumeraffairs.com

We have had our Kenmore refrigerator in our boathouse for 3 years and it ha
We have had our Kenmore refrigerator in our boathouse for 3 years and it has worked great keeping the temperature. Even through the heat from the summer and the cold from the winter.
Published: December 20, 2015
Marianne of Oklahoma City, OK
Source: consumeraffairs.com

I bought my Kenmore washer and dryer set at a low price on Black Friday one
I bought my Kenmore washer and dryer set at a low price on Black Friday one year. It was a matching set both were white with gray knobs which added a nice touch to my gray laundry room. The washer was a top loader and the dryer was a front loader. Also, the set was very reliable. The washer cleaned clothes thoroughly and the dryer dried my clothes in barely any time at all. In fact, I used the set for 5 years and after all that time, it still worked just as good as the first day I bought it. I feel like I could have sold them at 5 years old for the same price. It was definitely worth the money! I loved my Kenmore washer and dryer set.
Published: March 23, 2017
Jody of Steubenville, OH
Source: consumeraffairs.com

Dryer was formerly owned. Was used previously for over 5 years and I have u
Dryer was formerly owned. Was used previously for over 5 years and I have used it 4 plus years without any issues. Just clean lint trap after each use, occasionally vacuum lint from under lint trap and you are good to go.
Published: November 19, 2015
Kim of Knoxville, TN
Source: consumeraffairs.com

Very reliable. We bought them several years ago and have had no problems an
Very reliable. We bought them several years ago and have had no problems and our clothes are very clean. They are also stackable and a great and very quiet space saver. When we bought them they at a very reasonable price and feel that they will last a very long time. We will definitely purchase Kenmore again when the time comes.
Published: October 13, 2015
Sean of Minneapolis, MN
Source: consumeraffairs.com

Bought my Kenmore Elite a little over 5 years ago, loved it until this week
Bought my Kenmore Elite a little over 5 years ago, loved it until this week, it broke. Compressor went out, $900 to fix! Seems a Very Common problem with these expensive refrigerators! Decided to purchase a different brand. WILL NEVER BUY KENMORE AGAIN!
Published: July 19, 2017
Cindy of Liberty Lake, WA
Source: consumeraffairs.com

I only use the normal or pots/pans settings overnight because they are so l
I only use the normal or pots/pans settings overnight because they are so long. I cook a lot, so during the day I use the 1 hr quick wash with heat drying. I like the sanitized option and I wished it worked for the 1 hr wash cycle. I wish the dishwasher was quieter, it sounds close the noise my dryer makes.
Published: March 19, 2020
Aleshia of Little River, South Carolina
Source: consumeraffairs.com

Yesterday we had our Kenmore elite refrigerator repaired yet again. Ice mak
Yesterday we had our Kenmore elite refrigerator repaired yet again. Ice maker issues again. Repairman put in a new ice maker that now only has 2 screws that hold it in whereas there used to be 5. Therefore when the water came in to the ice maker it didnt go into the cup/tray instead just spilling all over. He turned off the ice maker and told my wife to have me turn down the water pressure when I got home and left. The ice maker is not screwed at the top allowing it to tip away from the water line and making the water spill. If I turned down the pressure it would be worse. We spent $20,000 at sears in 7 years - craftsman rider and garage door openers, Kenmore fridge, microwave, dishwasher, stove, washer, dryer. A treadmill and vacuum cleaner. All in 7 years. All Kenmore was elite series. Problems with fridge were almost immediate. We have a light fixture meltdown, complete freezer ice up, control board changes, several ice maker issues, water dispenser always slow then stopped working. Complete shut downs with error codes. Most of these I have fixed myself, including yesterday’s episode after he left us high and dry. Even had a wire break smack dab in the middle of the water dispenser door that we were told could not be fixed because the doors are sealed at the factory and cannot be opened up. How does a wire break inside of a sealed door unless it was damage when being installed? Said I would need a new $800 door. My wife and I managed to peel open enough of the door to see 2 wires that had very clear slice marks in them one being all the way through. We fixed them and the water dispenser worked like it had never worked before. Those 2 wires were cut during manufacture and hung on by a strand or two till finally letting go and then no more dispenser. Microwave tray would clunk and tip every time it went back and forth till I figured out the wheels were on the arm wrong and once I switched them it has been fine. Dishwasher needs to be run twice per load to get dishes clean. Stove works great. New washer sometimes stops mid cycle and says no H2O. Consumer reports says by Kenmore Elite. Well I will tell you they dont know crap. I have almost no Kenmore appliances that work without problems, spent about $9000 on them, none older than 7 years some as new as 1 year and I will never consider another. We used to buy everything at Sears including a Dyson vacuum (love it) and a Nordic track treadmill (very good) and all my craftsman hand tools over the last twenty five years. No more. I am done. They have done almost nothing to help us or to keep us as customers. When Sears finally goes out of business (been hurting for years) I am going to call the customer service center and laugh at them. Goodbye Sears and I hope you’re gone soon. Kenmore is trash!!!!!!! Sears does not like their customers, just their money. They got mine, for the last time.
Published: July 23, 2014
dennis of Livonia, NY
Source: consumeraffairs.com

It never gave us a lick of trouble, the 8 years we had it. We got for a hou
It never gave us a lick of trouble, the 8 years we had it. We got for a house warming gift, the seals were all tight up to the day we gave it to some less fortunate friends of ours. From the freeze to veg. and lunch meat trays did their job, the best aspect of the whole thing was the elec. bill never went sky high. We loved it, we went out and bought a side by side with water and ice dispenser. The freezer, cold storage for meats, veggies, and butter, and everyday grocery, racks were plenty spacious for a family of two, then came the little one. We had no problem with all the formula and all that comes with having a baby, plus plenty of room for my beer.The color was eggshell white, nice texture, easy to clean even with smokers in the house. It fit right in with the cupboards, style and got a lot of compliments on it, who would of thought a ref. Even though we got IT FOR HOUSE warming gift, I would see our model or close to it that it would be very affordable for our budget, we had just bought a new vehicle, so if we had to buy we could of, it was very reasonable.
Published: September 9, 2016
Thomas of Colton, CA
Source: consumeraffairs.com

This sears refrigerator has served us very well for 30 years. Only problem
This sears refrigerator has served us very well for 30 years. Only problem is that we have repaired icemaker twice in 30 years! The repair man who fixed the ice maker told us they dont make them like this anymore. Very satisfactory refrig.
Published: January 6, 2017
Marjorie of Raleigh, N.C.
Source: consumeraffairs.com

Fits just about anything. Very adjustable and runs quiet. Doesnt use too mu
Fits just about anything. Very adjustable and runs quiet. Doesnt use too much energy. Frozen pizzas dont always fit. Temperature stays constant, no need to adjust. Ive stored pretty much every possible grocery item in mine, from bottles of various sizes to large pizza boxes to holiday leftovers. The freezer side is a bit compact but will hold most boxed or wrapped items. Nothing shouts modern and sleek like a stainless steel finish. Easy to clean, shiny, and nearly futuristic. Looks like a restaurant quality unit. Very great deal. Even though I got mine while it was on sale, I would gladly have paid full price for mine. Worth every penny I spent on it. Once this unit eventually gives out, Ill have more than gotten my moneys worth.
Published: July 30, 2016
Jim of Palm Bay, FL
Source: consumeraffairs.com

Very good. I can use the time as this does the job, because I simply reques
Very good. I can use the time as this does the job, because I simply request to leave the dishes there, and this does it all. I like the shape of your design, elegant and casual time, but the way that your system is structured is a bit unusual compared to other models. It should perhaps include a function that allows more easily remove stubborn stains. The previous model used, a little faster drying my dishes, but just do not feel bad with this purchase. It is very efficient and I like its design. Its size is very good, just the place for a house like mine, just as I do not care much whether it is large or small, because the ideal is bigger to wash more. I really like its size.It is appropriate color, it combines with my kitchen, and is efficient for its so great as not hinder me at all. Its design is what seems to me the best, maybe main reason for purchase. It is a great design that is very nice, and just perfect for color in general is sleek and modern. I like that and more. Its great for the product cost. I think this is very good, not a bad buy and overall, the benefits outweigh the bad things, has the perfect price. Even did not bother to buy it if it were a bit more expensive.
Published: September 9, 2016
William of Saint Cloud, FL
Source: consumeraffairs.com

Average performance. Color on the outside is nice. May get a different bran
Average performance. Color on the outside is nice. May get a different brand next time. The refrigerator is too small for us, even just two people. Hard to find things often. Want better spacing and more room. Function is ok though. The appearance is nice. Black color fits well in our kitchen. Cleans easily too. We are pleased with the outer appearance. No problems. The price we paid was reasonable compared to other models but we might have chosen a larger one in hindsight. Value not as good as the price was.
Published: April 16, 2016
Kareb of Arvada, CO
Source: consumeraffairs.com

It wash all my clothes. Come out clean, smelling good, fresh scent. No dirt
It wash all my clothes. Come out clean, smelling good, fresh scent. No dirt left on the shirt after work done. Not overflowing. Just washing clothes. You can overfill it and it keeps working wash after wash. Just dont put too much soap and it will overflow if you do. Love it. I will buy one again when I need to buy one in the future. It fits almost anywhere. Its well worth the money. It comes with a warranty money back if something goes wrong with it but it wont. It work good.
Published: November 28, 2016
Christina of Chula Vista, CA
Source: consumeraffairs.com

I have owned by Kenmore Washer and Dryer for over 20 years. It has been rel
I have owned by Kenmore Washer and Dryer for over 20 years. It has been reliable and I have had only a couple minor issues with them, but not bothersome enough to call for repair. Occasionally, in the washer, a load will become unbalanced and because I am not strong enough to adjust the feet on the bottom, I just rearranged the clothes inside the washer to stop the loud banging noise. With the dryer, the only issue I have is that it seems that the heat sensor might be off a little because it feels to me like the dryer is always drying on a high setting not matter what setting I select. To deal with this on my delicate fabrics, I dry them on touch-up which is a somewhat cool setting. But I would say for owning these appliances for over 20 years, I am very satisfied with them.
Published: November 29, 2015
Susan of Midlothian, VA
Source: consumeraffairs.com

Old machine but is reliable and gets the job done well. Ive been using Kenm
Old machine but is reliable and gets the job done well. Ive been using Kenmore appliances for a few years now and have never been disappointed with its performance. I know that every time I use it my clothes will come out clean with almost no lint left on them. It also isnt as loud as other machines out there. Standard look, not an eyesore in any way but not fancy either, it has the simple yet efficient look of dependability. It is all white and easy to clean or wipe down if detergent is spilled on it, good size so doesnt take up too much space in the garage. I bought this maybe 4-5 years ago and it still is working as good as the first year of owning it. The newer models look nice and have more features, but if this one gives me 5+ more years, Im satisfied with the model I currently have.
Published: November 9, 2016
Rachel of Gainesville, FL
Source: consumeraffairs.com

Bought a new Kenmore Pro 795.79993 fridge less than 2 years ago. Now I have
Bought a new Kenmore Pro 795.79993 fridge less than 2 years ago. Now I have no fridge. $105 on-site charge to diagnose the problem. Then they want $500 to cover labor - UPFRONT before they order the part. The compressor is bad....which in itself is another $500 but they are willing to cover the part. How do you make such a substandard appliance, not stand behind your appliance, and then refuse to cover warranty work or repairs on a substandard device? DO NOT BUY. I just threw out my spare 40 y.o. Frigidaire fridge that was in the basement. I didnt even get 2 years out of my wonderful new fridge. Disgusting.
Published: June 18, 2020
Frank of Clifton, NJ
Source: consumeraffairs.com

I had a Kenmore Range MOD# 790.9611. It turned on while my child and I were
I had a Kenmore Range MOD# 790.9611. It turned on while my child and I were not home and burned our apartment down to the stud, leaving us homeless and with absolutely nothing. Everything we had is gone and Kenmore doesnt want to take responsibility for their product. Mind you I have not used the stove in several months because we do not eat at home during the summer.
Published: October 17, 2018
Helen of Staten Island, NY
Source: consumeraffairs.com

It works very well and has different settings that meet my needs. It works
It works very well and has different settings that meet my needs. It works well to get rid of tough stains and leaves my dishes sparkling clean. The dishwasher is the perfect size for my kitchen, not too big and not too small. It doesnt take up too much too but has enough space inside to fit all of my dishes. It fits with the aesthetic of my kitchen. I like the finish and think the appearance shows that it is a high quality product and performs to the highest standard. I believe that the price I paid was very much worth the product. It is high quality and has provided consistent performance without any troubles so far.
Published: November 7, 2016
Sam of Saint Louis, MO
Source: consumeraffairs.com

Its a very dependable, high quality dishwasher and it works great. I would
Its a very dependable, high quality dishwasher and it works great. I would recommend it to anybody. I would even go out and buy an extra one for my house. I love my dishwasher. Its very large on the inside and fits just right in my kitchen. Has all the necessities I need and I couldnt ask for a better dishwasher. Its just right for my cabinets. My dishwasher is black, matches my counters and its easy to clean. Its also very bright. It never shows dirt or scum or grime. Its perfect and I would even recommend it to family and friends. Its very well worth its value. Its actually worth more than its value, it worth a whole lot more than what I paid for it. Its a great product for its price.
Published: July 6, 2016
Michelle of Opp, AL
Source: consumeraffairs.com

I am very satisfied with this washer I feel like it might have been the bes
I am very satisfied with this washer I feel like it might have been the best I have had. This brand is very good and very reliable. It had a very good performance and my clothes came out squeaky clean and rinsed. Appearance-wise, it isnt next level appealing but is very eye pleasing for anyone looking for a basic quality. The set matches everything, easy to keep clean and simple but in a good way. This was a great washer and to this day I still use this brand... I would definitely purchase again if I ever need to and would absolutely recommend to anyone in need of a good washer and even dryer. The value is great, a great quality price for a very good and useful product. It lasts which is good, doesnt use much electricity and fits a lot so overall saves a lot of money.
Published: April 2, 2017
Cierra of Antioch, TN
Source: consumeraffairs.com

Sometimes the water line will freeze where the ice comes out. Also sometime
Sometimes the water line will freeze where the ice comes out. Also sometimes it gets too cold and freeze cold and water but other than that its been really great and does what it needs to do. The size of the freezer is too small. Needs to be bigger than other size. Has great shelves and plenty of room for all the stuff I need to keep cold like water soda and foods. I have a black one and the appearance of it is fine. It goes well with everything that I have in my kitchen. I have all matching stuff in there because I am ocd. I am pretty happy with the perceived value of the refrigerator that I have in my house. I am on a budget so price was a big factor but also I have a nice size family so I needed one that was at least middle size.
Published: November 4, 2016
Donald of Greensboro, NC
Source: consumeraffairs.com

This is a great refrigerator. Its size really lets us keep everything we ne
This is a great refrigerator. Its size really lets us keep everything we need in it and also, it has an alarm to let you know that the door has been left open.
Published: November 30, 2017
Jason of Starkville, MS
Source: consumeraffairs.com

It works well for us. It is a spare refrigerator for our garage. No perform
It works well for us. It is a spare refrigerator for our garage. No performance concerns. Temp stays cold and havent experienced any problems so far. We use this mainly for beverages. So for our use, the size is sufficient. May be a bit small if a family is using as their only refrigerator. So obviously it isnt anything too fancy. However, it has a nice clean look. Matches other white appliances nicely. No complaints from me. Very good value for a midrange refrigerator. Again, this is what we use in our garage for beverages and some additional storage on holidays and such. Pleased with this refrigerator.
Published: July 6, 2016
Emily of Gardner, KS
Source: consumeraffairs.com

The ice dispenser never clogged. Water was cold. Humidity controlled drawer
The ice dispenser never clogged. Water was cold. Humidity controlled drawer kept greens fresher longer. Enough drawer space shelving spaced to fit different sized bottles. Cooling element worked independently from freezer to refrigerator. The apartment installed black exterior refrigerator with water and ice dispenser. The doors opened in the middle to take up as little space when opened. It was larger size and fit more groceries. The placement of the shelves was perfect and I could fit tall bottles upright. Large serving trays on the other shelves. Drawers and shelves come out easy for cleaning.
Published: July 16, 2016
Leila of Conroe, TX
Source: consumeraffairs.com

Its great very quiet and have never had a problem. Cools and freezes fast a
Its great very quiet and have never had a problem. Cools and freezes fast and never a outage or melt down. The best on the market that I have ever found. Really big size for all a large family needs but it is too large perhaps for a single person. It would be nice to have the same model in a small apt size. The style is nice and so are the features but the color choices could be better. Really great price for what I pay for. The upfront cost will be repaid within a few years as mine has and as long as it keeps working I will make my whole investment back.
Published: September 13, 2016
Robert of MD, MD
Source: consumeraffairs.com

We have a side by side and we have never had any problems with it. We bough
We have a side by side and we have never had any problems with it. We bought it about three years ago. It has an automatic ice maker and pure water to drink. I would recommend it to anyone that would ask me about our refrigerator.
Published: December 29, 2015
Beatrice of San Antonio, TX
Source: consumeraffairs.com

I thought I would never have good smelling towels again and the washer did
I thought I would never have good smelling towels again and the washer did the trick. It can really hold a lot of clothing inside. Overall very happy with it. Its performance is long lasting. This washer is very reliable I can always count on it to wash all of my heavy loads of clothing exactly when I need it. I hardly ever have any technical issues with it. This washer has a generally attractive appearance. When I originally bought this washer it was on sale and I think I am satisfied with the value of it. The warranty is great and its worth the money to have fresh smelling clothes.
Published: August 17, 2016
Laurel Rose of Saint Louis, MO
Source: consumeraffairs.com

We bought our Kenmore washer/dryer in 1980. We replaced them in 2013. For 3
We bought our Kenmore washer/dryer in 1980. We replaced them in 2013. For 33 years, they worked very well. There were small problems which my husband was able to buy parts from Sears and fix himself. We never had a major problem with either appliance. We replaced them with a different brand, and we wish we had keep the old appliances. Our clothes do not get as clean, even with using special detergent pods with cleaning boosters. The new dryer goes crazy and either doesnt dry the clothes thoroughly or runs too long. I cannot say it enough -- WE SHOULD HAVE STUCK WITH KENMORE!
Published: November 13, 2015
Donna of Palm Harbor, FL
Source: consumeraffairs.com

Well the plastic disk in the roof of my oven is melting and has burn marks.
Well the plastic disk in the roof of my oven is melting and has burn marks. We dont have a warranty or service contract with Sears so they want to charge us $249 to come and LOOK at it. Hello, our microwave is melting and burning inside and this is OUR issue? Sounds like a serious defect. Someone wrote in the Sears website with the same question and it was never answered. So I know I cant be alone in this melting disk microwave issue. Kenmore, WTH!? Will NOT buy from Sears or Kenmore.
Published: February 24, 2015
Liseann of Thousand Oaks, CA
Source: consumeraffairs.com

We had this refrigerator for a couple of years and it would always have a b
We had this refrigerator for a couple of years and it would always have a build up of ice on the back of the freezer therefore it would not freeze the food properly. The size was great for a small family. We are a family of six and we really need a lot of room in the freezer. And when we filled it to capacity it would get a build up of ice. The refrigerator was a little old fashioned. White appliances dont have a modern appearance. It didnt take up a lot of room but it wasnt small either. We got the refrigerator on sale at an appliance warehouse. The price was reasonable enough. So the price fit into my budget and I thought it was a good buy.
Published: August 1, 2016
Regina of Chicago, IL
Source: consumeraffairs.com

The washer works extremely well as does the dryer. Very satisfied. I have h
The washer works extremely well as does the dryer. Very satisfied. I have had the washer and dryer for the last five years. I have never had a problem with the washer or dryer or dishwasher I currently own. I have owned the washer, dryer for over a year. The washer cleans the clothes very well. My dryer works extremely well. It usually takes approximately one half hour to dry a medium size load. My utility bill is extremely low because I use washer and dryer up to ten times a week. I am able to wash and dry blankets in the washer and dry them in dryer, so I am so glad I dont have to go to the laundromat to do my laundry.
Published: December 22, 2015
Lisa of Denver, CO
Source: consumeraffairs.com

This is for a “600 series” washer. For some reason, I search for that,
This is for a “600 series” washer. For some reason, I search for that, and this is what I get. My 600 series HE washer is, first of all, highly electronic. All its controls are electronic in nature, and took some getting used to. For months, I was never quite sure how to get it to do what I wanted it to do. What I had to do was a big disappointment.HE means “high efficiency.” The washer apparently weighs what you put in it, then adds a very minimal amount of water to do the wash. The lid locks when underway, so it’s hard to see, but I have stopped it mid-cycle only to discover only about 1” of water in the tub! That was barely enough to wet, and not enough even to cover them! No wonder my clothes came out with an obvious dirty residue. So much for high efficiency!No, in order to get my clothes clean, I have to run every cycle on “deep fill” and “double rinse,” and that means always using the “heavy duty” cycle. Like those “high efficiency,” low volume toilets which need to be flushed 4 times, what we have to do to get a wash that is cleaner than it went in eliminates any and all efficiency! This washer, if you want clean clothes, probably uses twice as much water, twice as much energy and takes twice as long as a regular, non-HE washer! If I had a choice, I would never have bought this washer (there is not much to choose from), at least not without spending 2X+ as much. I would certainly never buy one of these again.
Published: March 28, 2018
Richard of Acton, MA
Source: consumeraffairs.com

I had a Kenmore refrigerator 10 yrs ago and it was the best I ever had. I b
I had a Kenmore refrigerator 10 yrs ago and it was the best I ever had. I brought it brand new and it lasted a long time without giving me any problems. I recommended it to family and friends to get one and they did and they enjoy it as well. And some of them still has their Kenmore and even purchased more Kenmore products because they really enjoy the service that it gives. Kenmore products is a very good choice when choosing a appliance. I know because I just purchased a brand new Kenmore Elite and I wouldnt trade it for the world. Kenmore stands at approval in my book for the number one choice in appliances.So from now on out, Kenmore will be my brand of appliance. Its quality made with lasting benefits that the whole family would enjoy. I also got my Kenmore refrigerator a price that I could afford. I love the space inside. Its totally bigger than my first Kenmore and the bottom freezer is also what I really like as well my kids can easily get the Ice cream out without thing falling on their head and I can easily reach in the freezer and get things I need without moving stuff around that would fall on me. So yes! Kenmore is better!
Published: December 15, 2015
Marscilla of South Holland, IL
Source: consumeraffairs.com

Ive had my fridge for a long while and have never had any trouble. The sett
Ive had my fridge for a long while and have never had any trouble. The settings are easy to adjust and keeps products cold. The fridge is the quietest of any Ive owned. I feel as if it could be a bit bigger, especially along the door area. The freezer needs to be slightly deeper. For a three-person household the fridge is a bit small, but it would be ideal for someone who cooks a lot and is single. Its a standard looking fridge. If you want a simple white fridge, its a nice addition to a kitchen. I paid a bit more than I think it was worth in the long run, but overall Im happy with the purchase when compared with what Ive had in the past. I think its a good value.
Published: June 28, 2016
Chris of Ransom, KY
Source: consumeraffairs.com

Dishes did not come out clean. The parts in the dishwasher were cheap and b
Dishes did not come out clean. The parts in the dishwasher were cheap and broke easily. Our dishwasher broke just outside of the warranty period. The size was fine. It could use a sturdier rack system. This is one part of the dishwasher with which I am not completely frustrated. It fits into the allotted space in my kitchen. It is a decent size to clean dishes from several meals. The dishwasher is aesthetically pleasing. I do prefer the stainless steel that I upgraded to after this dishwasher broke. The control panel looks nice. This dishwasher was flimsy, poorly made, and inefficient. I plan to never purchase a Whirlpool or Kenmore appliance ever again. Cheap. Cheap. Cheap.
Published: August 14, 2016
M of Edwardsburg, MI
Source: consumeraffairs.com

We bought our Kenmore refrigerator about 10 years ago and it has been very
We bought our Kenmore refrigerator about 10 years ago and it has been very dependable. It has always provided the service that we hoped it would so I would definitely recommend it to other members of my family and friends.
Published: November 21, 2015
Rob of Winona, MN
Source: consumeraffairs.com

Love my Kenmore dryer! Has lasted far beyond my expectations. The Kenmore h
Love my Kenmore dryer! Has lasted far beyond my expectations. The Kenmore has been the best dryer out of any dryer I have owned. It has been efficient for larger items, as well as smaller delicates. My Kenmore dryer gets an A+ in reliability. Has several settings making it a great dryer for all of my familys needs, from larger heavy items to smaller delicates, it always gets the job done! The appearance of my Kenmore dryer is great! Sleek and clean looking. Knobs are easy to read & use and enough settings for larger heavier items or smaller delicates, as well. The value of my kenmore dryer has been great! It has outlasted other dryers that have been higher priced. It has been reliable and perfect for our familys needs for the value.
Published: March 2, 2016
Jackii of Dover, OH
Source: consumeraffairs.com

Big dollars for blown compressor just 2 years old - Oh well sorry. Salespeo
Big dollars for blown compressor just 2 years old - Oh well sorry. Salespeople should be required to tell you that according to customer service and tech support at Sears They just dont make them like they used to and that seems to be ok. You spend a few thousand dollars for a year of refrigeration so two years later your appliance will cost another $700. No one cares. Just want to warn you.
Published: September 9, 2018
shaun of Costa Mesa, CA
Source: consumeraffairs.com

The dishwasher is very good. The only thing is I found dishes need to be ri
The dishwasher is very good. The only thing is I found dishes need to be rinsed off quite well before being washed. But using a strong cleaner helped. The dishwasher is a perfect size for a small family. Even cooking larger meals the dishwasher can hold everything just fine. No complaints about the size. Although not a fan of black appliances, this dishwasher can look appealing in most any kitchen. Easy to clean and looks classy. Stainless would be better however. For how well the dishwasher works and cleans, it is priced well. Could be a little less but since it is pretty powerful, its priced at a good value.
Published: February 8, 2017
Elizabeth of Zionsville, IN
Source: consumeraffairs.com

I bought a Kenmore Elite dishwasher from Sears approximately 5 years ago. T
I bought a Kenmore Elite dishwasher from Sears approximately 5 years ago. The dishwasher just caught on fire this evening. I was lucky that I was home. The whole control panel was sending out smoke, flames, and electrical sparks. I would like to know if there is a recall on this model. No damage was done to my house or kitchen, since I was home and was there in time to shut down the circuit breakers. the Model #655,16052400 Ser FR3702473 type 577-0.
Published: October 31, 2011
Debra of Springfield, OH
Source: consumeraffairs.com

Kenmore is a brand that I trust and love so much. It provides everything I
Kenmore is a brand that I trust and love so much. It provides everything I need and more. I actually own several items. Its just incredible and worth every penny. People always ask me about this brand and I say all the time just go for it. It has been in the family for decades starting with my grandma, my mother, and of course, myself. My husband knows what I like and need especially when it comes of purchasing major appliance items. In this case my lovely fridge...
Published: November 12, 2015
Karina of Chandler, AZ
Source: consumeraffairs.com

I have not been able to speak to anyone. I have sent an e mail. My five yea
I have not been able to speak to anyone. I have sent an e mail. My five year old oven/range sent a huge spark out of the circuit board when I turned on the burner with the slow cooker. All inoperable now, no oven or burners. As I live alone, this was hardly used, as a family would use the oven.
Published: March 16, 2014
Sand of Amsterdam, NY
Source: consumeraffairs.com

In 2011, I purchased a Kenmore side-by-side refrigerator (stock #46-54789)
In 2011, I purchased a Kenmore side-by-side refrigerator (stock #46-54789) from Sears, for my elderly parents. The ice maker and dispenser are extremely poorly designed. Ice chucks drop inside the unit on its own; shaved and crushed ice falls to the floor, outside the unit each time used, causing my 77-year-old mother to wipe hardwood floors each time the ice maker is used. Chute appears to be too short, was not designed to have ice go directly into a glass/cup, therefore ice dispenses everywhere outside the glass, on to floor, well of unit, and shoots sometimes on to countertop across of unit. The Sears repairman says there is nothing they can do.
Published: March 25, 2012
Betty of Suffolk, VA
Source: consumeraffairs.com

We have been a owner of Kenmore products over the year including the clothe
We have been a owner of Kenmore products over the year including the clothes washer and dryer. The earlier machines were never as good as our latest model. For the past ten years, our Kenmore set has been serving us well and hope to get another 10 years or more. The features on our washer is easy to understand and use. Very energy efficient and gentle on the clothes, just wish that Sears Canada had to go out of business.
Published: May 23, 2020
Derrick of Grand Falls-Windsor, NL
Source: consumeraffairs.com

Kenmore washers are good at getting most pretreated stains, such as dog paw
Kenmore washers are good at getting most pretreated stains, such as dog paw dirt and organic stuff. Kenmore dryers are superior and get my clothes dry in half the time of my old Maytag! I even had a Filter Queen that I loved but Kenmore beats that all to pieces. Kenmore always has been reliable and I imagine they will remain that way.
Published: February 5, 2019
Anne of Beaumont, Texas
Source: consumeraffairs.com

Efficient, economical quality value and dependability! I would recommend th
Efficient, economical quality value and dependability! I would recommend this mfg. to all who need a washing machine or a dryer. I would recommend the dryer also for the same reasons as the washing machine.
Published: May 12, 2020
Stan of Twp Washington, NJ
Source: consumeraffairs.com

It gives the clothes that fresh clean like they are new again. I love it. G
It gives the clothes that fresh clean like they are new again. I love it. Gives the impression that Im not wasting money at a laundromat. They have a very long life. If anything happens it’s a quick easy fix and working like new again. You cant get a product thats made with such great pride anymore. The washer has a huge washing area and is quiet from start until finish. You dont even know its done with. As silent as it is the dryer works wonders. The set isnt nearly as much as lesser sets that you would have lots of issues with. Just get this set and leave it to your grandkids. It will last that long.
Published: February 10, 2016
Brandon of Ottawa, IL
Source: consumeraffairs.com

We bought a Kenmore Power Miser 12 from Sears, one of the best they had wit
We bought a Kenmore Power Miser 12 from Sears, one of the best they had with 12 years warranty on parts and supply of a new heater in case of leak. Last Friday I found my basement flooded. The WH was dripping water and rust was coming out from under the cap and other places. I stopped the water and turned the electricity off, then called Sears. They said s.b. would call us within 24 hours to set up an appointment. However nobody called. The same thing was happening again and again from Saturday, Sunday, Monday. This morning (Tuesday) they told me that they have no technicians in my area to verify it. (Its laughable - I live in NYC suburb and 1 mile from Sears store in Yorktown Heights). I was told to find a licensed water heater technician to confirm that water heater is not repairable and then they can replace it. I have to pay whatever the technician for verification asks and then the installation itself.When I asked them for more details how to arrange things, how the technician will let them know that the WH really needs to be replaced they disconnected me. Even after another 40 minutes on phone I could not get back to my case again. Knowing that customers cannot wait too long with leaking water heater, they frustrate them but doing nothing, telling them lies that s.b. would help them. The only purpose of this bureaucracy is to give up their rights. I hate Sears for this. Now I am stuck. I cannot get anybody from Sears to come and fix it or replace it. I am sorry I didnt get a tank from somewhere else. I wont shop at Sears again.
Published: July 7, 2015
Bohumir of Yorktown Heights, NY
Source: consumeraffairs.com

This washer is great! It cleans clothes thoroughly, even grimly work clothe
This washer is great! It cleans clothes thoroughly, even grimly work clothes and kid stained items. It is very durable and requires little to no maintenance. I have had my model for over ten years now and have never had to have service performed on it. It does require regular cleaning but no more or less than any other model. Very sleek design and easy to load. It is big enough to accommodate large loads but the overall size is small enough to fit in just about any configuration in your home. Any product that lasts longer than 5 years without requiring service or needing to be replaced is an excellent value. My family has always bought Kenmore appliances because of their overall value.
Published: February 9, 2016
Kim of York, PA
Source: consumeraffairs.com

If I can give less than a 1 I would do it. I have a refrigerator from Kenmo
If I can give less than a 1 I would do it. I have a refrigerator from Kenmore and It didnt last for a week and it broke down. I called them and they want me to pay for it to fix it even though its not my fault. The Kenmore Refrigerators compressors are LG and LG compressors people have court issues on it because they break easily. Dont waste your money on those kinds of refrigerator.
Published: April 1, 2021
Merna of Westfield, IN
Source: consumeraffairs.com

I purchased a washer dryer set. I think it was expensive. Maybe in the $3,0
I purchased a washer dryer set. I think it was expensive. Maybe in the $3,000+ range for both appliances. Within a year of buying the washing machine it had mold. We had contacted Kenmore and received no help. Our clothing always stinks and the washing machine puts out a horrific odor to our home. Why is it we cant even buy an expensive appliance and have it work well? They dont care. So now we are stuck with stinky clothes and mold that will not go away no matter how much we clean. Another disgusting company.
Published: January 19, 2018
Sarah of Seneca, KS
Source: consumeraffairs.com

Ok so this is a love-hate relationship with this machine. Great for water m
Ok so this is a love-hate relationship with this machine. Great for water management but it seems either fill it completely or a small load w/ little water there is no medium or in between. If I have a large load I put it on deep fill and everything is nice and clean. Auto loads are useless unless a very small load. White setting bulky setting all seem the same. A medium load which is most of my laundry needs. Forget it. Be prepared to add water. On auto only the bottom clothes are saturated and washed and if you use a powder forget about it. It’s either full water wash or very small. There is no in between w/ this washer. Bummer.
Published: June 18, 2019
Wendy of Melbourne, FL
Source: consumeraffairs.com

We purchased the Kenmore Elite Double Oven Gas Range Model 790 in Nov. 2011
We purchased the Kenmore Elite Double Oven Gas Range Model 790 in Nov. 2011 & contrary to our usual approach, bought the 3-year extended warranty in part because the stove was expensive, being on sale for almost $1800. On Oct 30, 2014, the oven would not heat & a technician replaced the upper oven bake ignitor. Whew!...we thought. Lucky for us we had the extended warranty. But wait...on Feb. 9, 2015, with the extended warranty expired by about 2 1/2 months, the oven was turned on for use. While waiting for it to pre-heat, the oven started beeping wildly, then a terrible electrical burning smell flooded the house. My husband raced to the kitchen to see flames shooting out of the vents in the back. He managed to get the fire out and the gas turned off. The entire backside of wires was charred. We took photos & went to Sears where the Manager told us there was nothing he could do. He said it was up to the Service (1-800-4-MY HOME). We were incredulous that Sears does not have its own managers making these types of customer service decisions, but rather that the repair service to which they contact has that authority! I reminded him this was not a user error in that we did not set off a grease fire, but that the stove CAUGHT ON FIRE! We suggested that we thought Sears should take that very seriously, as a house fire could have resulted. He went on to repeat that Service would charge us to come out to verify & assess the damage & likely offer us no satisfaction. We previously bought appliances from Sears, but no longer. All our friends are incredulous that Sears is not replacing this stove.
Published: February 16, 2015
Debborah of Woodward, IA
Source: consumeraffairs.com

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