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Kenmore Appliances
Kenmore Appliances

Kenmore Appliance Error Codes

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Dishwasher Error Codes

CODE: 1-1 or F1E1 
PROBLEM: Stuck relay on the electronic control board 
FIX: Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, check the wiring connected to the control board for damage and repair any broken wires. 

CODE: 1-2 or F1E2 
PROBLEM: Damaged or corrupted memory on control board. Incompatible software components inside microprocessor., 
FIX: Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board. 

CODE: 2-1 or F2E1 
PROBLEM: Stuck button on the user interface control 
FIX: Check all buttons on the user interface control for a response. If one or more of the buttons don't work, unplug the dishwasher to disconnect electrical power and disconnect the user interface control wire harness. Reassemble the door with the user interface wire harness disconnected, but don't close the door. 

CODE: 2-2 or F2E2 
PROBLEM: User interface control can't communicate with electronic control board 
FIX: Shut off power to the dishwasher. Check the wiring between the user interface control and the electronic control board. If the wires and connections are okay, replace the user interface control board. If the problem persists, replace the electronic control board. 

CODE: 3-1 or F3E1 
PROBLEM: Thermistor/OWI sensor failure (The thermistor is the water temperature sensor, the OWI sensor is the Optical Water Indicator that detects the amount of debris in the water.) 
FIX: Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor. 

CODE: 3-2 or F3E2 
PROBLEM: Shorted thermistor/OWI sensor 
FIX: Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor. 

CODE: 3-3 or F3E3 
PROBLEM: OWI failed to calibrate or the drain hose check valve failed, allowing dirty water to backflow into the dishwasher 
FIX: Disconnect the dishwasher drain hose connection from the air gap or the garbage disposal if you have no air gap. Pour water through the drain hose to see if water backs up into the dishwasher tub. If so, replace the portion of the drain hose that connects to the drain pump because the check valve in that hose failed. 

CODE: 4-1 or F4E1 
PROBLEM: Communication error between the electronic control board and the circulation pump motor 
FIX: Unplug the dishwasher to disconnect electrical power. Check the circulation pump wire harness and reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump and motor assembly. If the problem continues, replace the electronic control board. 

CODE: 4-2 or F4E2 
PROBLEM: Communication error between the electronic control board and the circulation pump motor 
FIX: Unplug the dishwasher to disconnect electrical power. Check the circulation pump wire harness and reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump and motor assembly. If the problem continues, replace the electronic control board. 

CODE: 5-1 or F5E1 
PROBLEM: Door switch failure 
FIX: This code appears if you don't close the door within 4 seconds of pressing the Start/Resume button, or if the door latch assembly is broken. When starting a cycle, close the door within 4 seconds after pressing Start/Resume. If you can't start the cycle and the code continues, then the door switch could be defective. Unplug the dishwasher to disconnect electrical power. 

CODE: 5-2 or F5E2 
PROBLEM: Control detects door not opening 
FIX: The electronic control board expects to see the door open between cycles or the dishwasher won't start the next time you try to start a new cycle. If you didn't open the door between cycles, cancel the cycle. Open and shut the door, and then start a new cycle. If the cycle still won't start, then the door switch could be defective.  

CODE: 6-1 or F6E1 
PROBLEM: Won't fill 
FIX: Check for an item stuck under the overfill float and remove it. If the overfill float sticks in the "up" position the dishwasher won't fill. Unplug the dishwasher to disconnect electrical power and shut the water supply valve. Disconnect the water supply line from the water inlet valve and check the water inlet valve screen for clogs.  

CODE: 6-2 or F6E2 
PROBLEM: Water inlet valve failure 
FIX: Unplug the dishwasher to disconnect electrical power. Remove the bottom front access panel and toe panel. Check the wire harness connections on the water inlet valve. Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness connections are okay, check the resistance of the water inlet valve using a multimeter. 

CODE: 6-3 or F6E3 
PROBLEM: Suds or air are in the water pump 
FIX: Check for sudsy water. If you see excessive suds, try to drain the dishwasher by cancelling the cycle. The drain pump will run for 3 minutes. If the drain pump can't drain the sudsy water, drain the water by hand or use a wet/dry shop vacuum to remove the water. Check the detergent dispenser and replace if it's damaged. Use only dishwasher detergent in the dishwasher. Using regular dish soap in the dishwasher causes excessive suds. 

CODE: 6-4 or F6E4 
PROBLEM: The float switch is open 
FIX: Check the overfill float switch to see if it's stuck or if an item is stuck under it. Check if the inlet water fill valve is properly shutting off the water supply when the dishwasher is off. 

CODE: 6-6 or F6E6 
PROBLEM: Incoming water is too cold 
FIX: Use an accurate thermometer to check the water temperature. If it's lower than 110 degrees F, check your water heater. If the water temperature is normal (110 to 120 degrees F), replace the thermistor/OWI or the electronic control board. Refer to the tech sheet for your dishwasher for a diagnostic test for the thermistor. 

CODE: 6-7 or F6E7 
PROBLEM: Disconnected or damaged flow meter 
FIX: Shut off power to the dishwasher. Check the wiring to the flow meter. If the wiring is intact, replace the flow meter. 

CODE: 6-8 or F6E8 
PROBLEM: Problem with water softener regeneration valve (Water Softener Models Only) 
FIX: Shut off power to the dishwasher. Check the wiring to the water softener regeneration valve. If the wiring is intact, replace the water softener regeneration valve. If the problem persists, replace the electronic control board. 

CODE: 7-1 or F7E1 
PROBLEM: Heating element doesn't work 
FIX: Shut off power to the dishwasher. Inspect the heating element and replace it if it's visibly damaged. If not, check the wiring to the heating element. If the wiring is intact, replace the heating element. 

CODE: 7-2 or F7E2 
PROBLEM: Heating element won't shut off 
FIX: Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board. 

CODE: 8-1 or F8E1 
PROBLEM: Slow drain 
FIX: Shut off power to the dishwasher and then shut off water. Check the drain path for an obstruction. If the drain path is clear, check the wiring on the drain pump. If the wiring is intact, replace the drain pump. 

CODE: 8-2 or F8E2 
PROBLEM: Drain pump electrical problem 
FIX: Shut off power to the dishwasher and then shut off water. Check the wiring on the drain pump. If the wiring is intact, replace the drain pump. 

CODE: 9-1 or F9E1 
PROBLEM: Electronic control board can't detect the position of the diverter disc 
FIX: The diverter motor positions the disc that directs the water through the lower spray arm or the upper spray arm. The diverter motor also monitors the position of the diverter disc and sends position signals to the electronic control board. Unplug the dishwasher to disconnect power and check the wiring going to the diverter motor. 

CODE: 9-2 or F9E2 
PROBLEM: Diverter motor is stuck on 
FIX: The diverter relay on the electronic control board is defective. Unplug the dishwasher to disconnect electrical power and replace the electronic control board. 

CODE: 10-1 or FAE1 
PROBLEM: Detergent dispenser failure 
FIX: Unplug the dishwasher to disconnect electrical power. Remove the outer door panel and check the wiring connections between the electronic control board and the detergent dispenser. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the detergent dispenser. 

CODE: 10-2 or FAE2 
PROBLEM: Vent wax motor electrical problem 
FIX: Shut off power to the dishwasher. Check the wiring in the vent wax motor circuit. If the wiring is intact, replace the vent wax motor. 

CODE: 10-3 or FAE3 
PROBLEM: Drying fan failure 
FIX: Unplug the dishwasher to disconnect electrical power. Check the wiring between the electronic control board and the drying fan. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the drying fan.


Dryer Error Codes

CODE: PF 
PROBLEM: Power failure 
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or Stop to clear the display. If frequent power failures occur, check the outlet cord for the dryer. 

CODE: F:01 
PROBLEM: Main electronic control board failure 
FIX: Unplug the dryer for 5 minutes and then plug it in. If the code returns, then replace the main electronic control board. 

CODE: F:02 
PROBLEM: Keypad/user interface failure 
FIX: A button is stuck on the keypad on one of the two user interface control assemblies in the console. If you can't free the button, replace the user interface control assembly with the stuck button. 

CODE: F:20 
PROBLEM: Heater relay failure 
FIX: The heater relay on the main electronic control board failed. Unplug the dryer and replace the main electronic control board. 

CODE: F:22 
PROBLEM: Outlet thermistor failure 
FIX: The control detects an electrically open outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it. 

CODE: F:23 
PROBLEM: Outlet thermistor failure 
FIX: The control detects an electrically shorted outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it. 

CODE: F:24 
PROBLEM: Inlet thermistor failure 
FIX: The control detects an electrically open inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer. 

CODE: F:25 
PROBLEM: Inlet thermistor failure 
FIX: The control detects an electrically shorted inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer. 

CODE: F:28 
PROBLEM: Moisture sensor failure 
FIX: Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the the moisture sensor. 

CODE: F:29 
PROBLEM: Moisture sensor failure 
FIX: Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the the moisture sensor. 

CODE: F:30 
PROBLEM: Restricted airflow 
FIX: Clean lint from the lint screen. If you use fabric softener sheets, wash the lint screen with water and a soft-bristled brush to remove fabric softener buildup. Clear any clog or restriction from the exhaust air duct system to the outside of your home. 

CODE: F:31 
PROBLEM: Low L2 voltage 
FIX: The L2 leg of 240 volt power is below 30 volts. Check the house circuit breakers for the dryer and reset the L2 breaker if it's tripped. Unplug the dryer and check the power cord wire connections on the terminal block. Reconnect any loose wires or replace the power cord if it's damaged. Have an electrician check the 240 volt power supply for the dryer. 

CODE: F:70 or F:71 
PROBLEM: No communication between the electronic control board and the user interface control board assemblies 
FIX: Unplug the dryer. Check the wire harness connections between the main electronic control board and the user interface control board assemblies. If the connections are sound, contact a technician to diagnose the cause of the communication failure. The main electronic control board and/or the user interface control assemblies may might need to be replaced. 

CODE: F:72 through F:78 
PROBLEM: User interface control assembly failure 
FIX: Unplug the dryer. Check the wire harness connections between the user interface assemblies. Also check the wire harness connections between the main electronic control board and the user interface assemblies. If the wiring connections are okay, one or both user interface control assemblies probably needs to be replaced.


Gas Grill Error Codes

Here are some common error codes that may appear on your Kenmore gas grill, along with possible explanations and solutions: 

E1: This error code indicates a problem with the gas supply. Check the gas supply line for any kinks or blockages, and make sure that the gas valve is open. If the problem persists, the gas regulator or the gas valve may need to be replaced. 

E2: This error code indicates a problem with the ignition system. Check the ignition electrode and the spark generator for any damage or looseness. If these components appear to be in good condition, the ignition control board may need to be replaced. 

E3: This error code indicates a problem with the burners. Check the burners for any blockages or damage, and make sure that they are properly aligned. If the burners appear to be in good condition, the gas regulator or the control board may need to be replaced. 

E4: This error code indicates a problem with the temperature sensor. Check the temperature sensor for any damage or looseness. If the sensor appears to be in good condition, it may need to be replaced. 

If you are experiencing any of these error codes, it is important to turn off the gas supply and unplug the grill before attempting to troubleshoot or repair it. If you are not comfortable performing these repairs yourself, or if the error code persists after attempting the recommended solutions, it is best to contact a professional appliance repair service.


Microwave Error Codes

CODE: SE 
PROBLEM: shorted keypad. 
 
CODE: PF 
PROBLEM: Power Failure. 
 
CODE: E1, E2 
PROBLEM: Thermistor Failure. 
 
CODE: E11 
PROBLEM: Humidity Sensor. 
 
CODE: F1 
PROBLEM: Thermistor open - No heat or thermistor sensing error. 
 
CODE: F2 
PROBLEM: Thermistor short for cooking - No heat in 10 seconds after cooking starts. 
  
CODE: F3 
PROBLEM: Thermistor short after cooking - Thermistor temp does not go down after cooking ends. 
 
CODE: F4 
PROBLEM: sensor open - Humidity sensor sensing error. 
  
CODE: F5 
PROBLEM: Damper switch sensing error. 
  
CODE: F6 
PROBLEM: Microwave relay has failed. 
  
CODE: F9 
PROBLEM: an inverter failure. 
 


Range Error Codes

CODE: F001, F002, F004 or F005 
PROBLEM: Touch panel failure 
FIX: Disconnect electrical power from the range and wait 30 seconds then restore power. If the error code returns, disconnect electrical power and replace the touch panel. 

CODE: F003 
PROBLEM: User interface control board failure 
FIX: Disconnect electrical power from the range and replace the user interface board. The user interface control board may have more than one version. Use the latest revision of the user interface control board. 

CODE: F010 
PROBLEM: Runaway temperature (oven temperature is over 600 degrees and increasing) 
FIX: Disconnect power from the range. Check the resistance of the oven temperature sensor probe using a multimeter. You should measure about 1,100 ohms resistance through the sensor probe at room temperature. If not, replace the sensor probe. 

CODE: F011 
PROBLEM: Stuck key on the keypad 
FIX: The control detects a key has been pressed for 30 seconds or more. Make sure nothing is pushing against the keypad. Press the Stop key to clear the display. If the code won't clear, disconnect electrical power to the range and check the wire harness connections between the touch panel and the user interface control board. 

CODE: F012 
PROBLEM: Touch panel and user interface control board mismatch 
FIX: This code appears when you replace the touch panel or the user interface control board using the wrong part. Use your range model number to check the part number and install the correct replacement part. 

CODE: F013 
PROBLEM: User interface control board failure 
FIX: Disconnect electrical power, wait 30 seconds and restore power. If the error code returns, replace the user interface control board. 

CODE: F015 
PROBLEM: Touch panel failure 
FIX: Disconnect electrical power, wait 30 seconds and restore power. If error code returns, replace the touch panel. 

CODE: F017 
PROBLEM: User interface board is unable to configure the touch panel 
FIX: Disconnect electrical power, wait 30 seconds and restore power. If the error code returns, disconnect electrical power and check the wire harness connections between the touch panel and the user interface control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the touch panel, you may have used the wrong part. 

CODE: F018 
PROBLEM: Relay control board failure 
FIX: Disconnect electrical power to the range and replace the relay control board. 

CODE: F019 
PROBLEM: User interface control board is unable to configure the relay control board 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the relay control board, you may have used the wrong part.  

CODE: F022 
PROBLEM: Communication failure between the user interface board and the relay control board 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, check the wire harness connections between the user interface board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. 

CODE: F023 
PROBLEM: Communication failure between the user interface board and the touch panel 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, check the wire harness connections between the user interface board and the touch panel. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the touch panel. If the problem continues, replace the user interface control board. 

CODE: F025 or F027 
PROBLEM: Communication between the user interface board and the relay board can't be initiated 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the relay control board, you may have used the wrong part. 

CODE: F028 or F029 
PROBLEM: Communication between the user interface board and the touch panel can't be initiated 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the touch. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the touch panel, you may have used the wrong part. 

CODE: F030 or F031 
PROBLEM: Oven temperature sensor probe failure 
FIX: Disconnect power from the range. Check the resistance of the oven temperature sensor probe using a multimeter. You should measure about 1,100 ohms of resistance through the sensor probe at room temperature. If not, replace the sensor probe. 

CODE: F033 
PROBLEM: Meat probe temperature sensor shorted or too hot 
FIX: The control triggers this code if the meat probe detects temperature above 392 degrees F. Make sure you fully insert the meat probe into the meat. The meat probe will detect oven cavity temperature higher than 392 degrees if you don't fully insert the meat probe tip into the meat. Also, make sure that you insert the meat probe jack into the receptacle. A partially inserted meat probe jack can short the contacts in the receptacle, causing this error code. 

CODE: F050 
PROBLEM: Oven relay board can't detect the status of the door lock switches 
FIX: Disconnect power from the range. Check the wire harness connections between the door lock switches and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. Check to see if the door lock switches work properly using a multimeter. Replace the door lock assembly if the switches don't work. Replace the relay control board if the wires and switches are all okay. 

CODE: F090 
PROBLEM: Door lock error 
FIX: The relay control board doesn't detect the door lock motor operating. Disconnect power to the unit, wait 30 seconds, then restore power. Try again to lock the oven door by initiating the Oven Lockout or starting a Clean Cycle. If the door lock motor doesn't run, disconnect power to the range and check the wire harness connections between the door lock assembly and the relay control board. 

CODE: F095 
PROBLEM: Door lock motor doesn't stop running 
FIX: If the door lock motor is constantly running, replace the relay control board because the relay on the circuit board is stuck. If the motor isn't running constantly when this code appears, replace the door lock assembly. 

CODE: F096 
PROBLEM: Oven door has been detected open during a self-clean cycle. 
FIX: Make sure the oven door closes fully and pushes the door switch plunger in. Adjust the oven door hinges or replace the door hinges if damaged. Disconnect electrical power to the range and test the door switch for continuity with the door switch plunger pressed in. Replace the door switch if you don't measure continuity during that test.


Refrigerator Error Codes

ERROR: er 1F or er If 
PROBLEM: Main control board lost a feedback signal from the icing fan motor for over 114 seconds 
FIX: Fan – located in the rear of the freezer section and supplies cold air for the compartment where the ice maker is located 

ERROR: Er FF 
PROBLEM: Evaporator fan failed 
FIX: Fan motor, control board – wiring harness 

ERROR: Er FS 
PROBLEM: Freezer sensor error 
FIX: Sensor – wiring – connector problems 

ERROR: Er rS 
PROBLEM: Refrigerator sensor error 
FIX: Sensor – wiring – connectors 

ERROR: F dS 
PROBLEM: Freezer defrost sensor 
FIX: Sensor short – wiring problem 

ERROR: r dS 
PROBLEM: Refrigerator defrost sensor 
FIX: Sensor short – wiring problem 

ERROR: Er HS 
PROBLEM: Humidity sensor 
FIX: Sensor short – wiring problem 

ERROR: Er IS 
PROBLEM: Ice maker sensor 
FIX: Sensor short – wiring problem 

ERROR: Er SS 
PROBLEM: Pantry sensor 
FIX: The pantry is the deli drawer. Short in sensor or wiring problem. 

ERROR: Er rt 
PROBLEM: Room temperature sensor 
FIX: Short in sensor or wiring problem 

ERROR: Er It 
PROBLEM: System error inside ice maker 
FIX: Self-test ice maker routine 

ERROR: Er gF 
PROBLEM: Flow meter error code 
FIX: Water pressure – flow of water 

ERROR: F dH 
PROBLEM: Sensor did not get over 40F in defrost 
FIX: Faulty fuse – heater – control board 

ERROR: r dH 
PROBLEM: Sensor did not get over 40F 
FIX: Faulty fuse – heater – control board 

ERROR: Er 1F 
PROBLEM: The fan for the ice compartment failed 
FIX: Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed 

ERROR: Er IF 
PROBLEM: ice compartment failed 
FIX: Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed 

ERROR: Er CF 
PROBLEM: Condenser fan motor is defective 
FIX: Condenser fan motor – wiring – control board 

ERROR: Er CO 
PROBLEM: Communication error 
FIX: Communication error between main board and display board


Washer Error Codes

CODE: Lid Lock LED flashing 
PROBLEM: Indicates the control recorded one of the error codes shown below 
FIX: Enter the diagnostic test mode to read the error code as shown in the above video link. 

CODE: F0 E2 
PROBLEM: Excessive suds 
FIX: Use only HE (High Efficiency) detergent. Reduce the quantity of detergent to prevent excessive suds. 

CODE: F0 E4 
PROBLEM: High water temperature in the rinse cycle 
FIX: Make sure that fill hoses are properly connected. Check the resistance of the thermistor (temperature sensor). It should measure around 50K ohms (50,000 ohms) at 77 degrees. If the thermistor is defective, replace it. 

CODE: F0 E5 
PROBLEM: Unbalanced load 
FIX: Re-distribute the load inside the spin basket. If that doesn't help, then check the suspension rods and springs. If a suspension rod and spring is broken or damaged, replace all of the suspension rods and springs (the replacement part is a kit that has all 4 rods/springs). 

CODE: F1 E1 
PROBLEM: Main electronic control board failure 
FIX: Unplug the washer. Check the wiring connections on the main electronic control board in the console. If the wiring connections are okay, then the main electronic control board will usually need to be replaced. 

CODE: F1 E2 
PROBLEM: Motor control error on main electronic control board failure 
FIX: Unplug the washer. Check the wiring connections on the main electronic control board and the drive motor. If the wiring connections are okay, then the drive motor windings will need to be checked for resistance. If the drive motor is bad, replace it. If the drive motor is okay, the main electronic control board will usually need to be replaced. 

CODE: F2 E1 
PROBLEM: Stuck key 
FIX: This code is for models with a digital display. One or more keys on the user interface were actuated for 15 seconds or longer. If a key is stuck and cannot be freed up then the user interface control will need to be replaced. 

CODE: F2 E3 
PROBLEM: Mismatch of main electronic control board and user lnterface control 
FIX: This code is for models with a digital display. It typically occurs when an incompatible control component (Main Electronic Control board or User Interface control) is replaced in the console. Check the replacement part numbers and reorder the correct part. 

CODE: F3 E1 
PROBLEM: Water level pressure sensor fault 
FIX: Unplug the washer. Check the air hose connection between the bottom of the tub and the water level pressure switch on the main electronic control board in the console. If no problems are found, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: F3 E2 
PROBLEM: Inlet water temperature fault 
FIX: Unplug the washer. Open the console and check the resistance through the thermistor circuit (black wires). It should measure around 50K ohms (50,000 ohms) at room temperature. If the thermistor is defective, replace it (the thermistor is a component in the inlet valve assembly wiring harness). 

CODE: F5 E1 
PROBLEM: Lid switch fault 
FIX: This code is displayed if Start is pressed with the lid open. If the lid switch on the lid lock/switch assembly isn't detecting the condition of the washer lid properly, then the lid lock/switch assembly will need to be replaced. 

CODE: F5 E2 
PROBLEM: Lid lock fault 
FIX: Unplug the washer. Check the lid lock/switch assembly for debris or an item that is interfering with the lock strike being engaged by the lid lock mechanism. If no interference is apparent, then the lid lock/switch assembly will usually need to be replaced. 

CODE: F5 E3 
PROBLEM: Lid unlock fault 
FIX: Unplug the washer. Lift the top panel of the washer to access the lid lock/switch assembly. Try to manually unlock the washer lid without breaking the lid lock/switch assembly and the lock strike. If the components are damaged, replace them. If the lid lock/switch assembly won't lock and unlock properly, replace it. 

CODE: F5 E4 
PROBLEM: Lid not opened between cycles 
FIX: If the washer is started several times without the lid ever being opened, then this code appears. If the lid is actually being opened between cycles but the control doesn't detect it, then the door lock/switch assembly will typically need to be replaced. 

CODE: F7 E1 
PROBLEM: Basket speed sensor fault 
FIX: See if the spin basket rotates freely. If not, then examine and replace any defective drive components. If the basket spins properly, unplug the washer and check the wiring connections on the shifter assembly. That component has the optical tachometer. If the wiring connections are okay, then that shifter will usually need to be replaced. 

CODE: F7 E5 
PROBLEM: Shifter assembly fault 
FIX: The main electronic control board cannot determine the position of the drive system shifter. Unplug the washer and check the wiring harness connections on the main electronic control board and the shifter assembly. If the wiring connections are okay, then the shifter assembly will usually need to be replaced. 

CODE: F7 E6 
PROBLEM: Motor fault 
FIX: Unplug the washer and check the wiring connections on the drive motor. If the wiring connections are okay, then the drive motor will typically need to be replaced. 

CODE: F7 E7 
PROBLEM: Motor is unable to reach target RPM 
FIX: Rotate the spin basket to see if it spins freely. If not, then a garment could be stuck between the outer tub and the spin basket. A problem with drive components could also cause excess friction. Inspect the drive components and replace parts as needed. 

CODE: F8 E1 
PROBLEM: Not filling or long fill time 
FIX: Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: F8 E3 
PROBLEM: Overflow condition 
FIX: If the washer is overfilling, check the inlet water valves. If the valves are not shutting off water flow, then replace the inlet water valve assembly. If the washer isn't actually overflowing, then the main electronic control board (which includes the water level pressure switch) will typically need to be replaced. 

CODE: F8 E5 
PROBLEM: Hot & cold fill hoses are reversed 
FIX: Check the fill hoses. If they are connected properly then the inlet water thermistor (temperature sensor) will probably need to be replaced. That component is part of the Inlet Water Valve Wire Harness. 

CODE: F9 E1 
PROBLEM: Long drain time 
FIX: The washer isn't draining after the drain pump runs for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it. 

CODE: Wash LED on 
PROBLEM: No fill or long fill 
FIX: Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: Spin LED on 
PROBLEM: Long drain time 
FIX: The washer did not drain after the drain pump has been running for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it.


Water Heater Error Codes

CODE: LED flashes once every 4 seconds 
PROBLEM: Water heater is at idle (no call for heat, no fault condition) 
FIX: Normal operation 

CODE: LED alternates bright/dim 
PROBLEM: Water heater is heating (no fault condition) 
FIX: Normal operation 

CODE: LED flashes once every 3 seconds 
PROBLEM: Low flame signal 
FIX: Shut off the power and allow time for the burner box to cool. Properly position the flame rod. Clean the flame rod of oxidation (rust or residue) with fine steel wool or replace the flame rod. 

CODE: LED flashes 2 times every 3 seconds 
PROBLEM: Air pressure switch closed 
FIX: Check that blower operates and does not have any blockages in the venting. Turn off power to the water heater and check that all wiring is correct. Check for twisted, damaged or obstructed air pressure switch tubing. To check the switch, turn off the power to the water heater, disconnect the wires on the air pressure switch and check for electrical continuity. 

CODE: LED flashes 3 times every 3 seconds 
PROBLEM: Air pressure switch open 
FIX: Make sure there are no blockages in the blower or venting system. Check for proper venting according to the installation instructions. A long vent or blocked vent can prevent the pressure switch from closing when blower is running. NOTE: The blower high-limit switch is wired in series with the air pressure switch. Ensure blower high-limit switch is not open. 

CODE: LED flashes 4 times every 3 seconds 
PROBLEM: Exceeded temperature limit 
FIX: Gas control failure, replace the gas control valve assembly. 

CODE: LED flashes 5 times every 3 seconds 
PROBLEM: Flame out 
FIX: Check that the gas supply to the water heater is on. Ensure the water heater is properly grounded and operating at 115-120 volts. Check the flame rod position and make sure it's not oxidized, broken or disconnected. Ensure the igniter and flame rod ceramic insulator is not cracked or broken. If all conditions are good and will not light, replace the control. 

CODE: 6-1: LED flashes 6 times and then 1 time every 3 seconds 
PROBLEM: Ignition failure 
FIX: The gas control failed to ignite the burner and has gone into locked-out state. Make sure the gas supply is turned on. Make sure the water heater is properly grounded and is operating at 115-120 volts. Shut off the power and then check the igniter for broken or disconnected wires. Make sure the igniter and flame rod ceramic insulator is not cracked or broken.  

CODE: 6-2: LED flashes 6 times and then twice every 3 seconds 
PROBLEM: Pressure switch/high limit opened 
FIX: The gas control has sensed a repeated failure in the vent protection switches. Check for any blockages in the blower or venting. Check the air pressure switch tubing for kinks or leaks. See corrective actions for the symptom of the LED flashing 2 and 3 times. If all conditions and blower are good and the heater will not run, replace the control. 

CODE: 6-3: LED flashes 6 times and then 3 times every 3 seconds 
PROBLEM: Flame lost 
FIX: The gas control sensed a repeated failure in the flame sensing circuitry during operation and has shut down the water heater. Control failed to ignite the burner. Make sure gas supply is on. Check igniter for broken or disconnected wires. Make sure heater is properly grounded and operating at 115-120 volts. 

CODE: 6-4: LED flashes 6 times and then 4 times every 3 seconds 
PROBLEM: Flame out of sequence sensed 
FIX: The gas control sensed a malfunction in the sequence of operation and has shut down the water heater. Shut off the power and check that the wiring is correct and the heater is properly grounded. Restore power and reset the control. To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position. 

CODE: 7 LED flashes every 3 seconds 
PROBLEM: Flammable vapor sensor (FVS) 
FIX: The gas control has sensed a problem with the flammable vapor sensor. Replace the vapor sensor. If replacing the vapor sensor does not correct the fault, replace the control. 

CODE: 8-1: LED flashes 8 times and then once every 3 seconds 
PROBLEM: Flammable Vapor Sensor (FVS) 
FIX: The gas control has sensed a problem with the flammable vapor sensor. Replace the vapor sensor. If replacing the vapor sensor does not correct the fault, replace the control. 

CODE: 8-2: LED flashes 8 times and then twice every 3 seconds 
PROBLEM: Temperature sensor fault 
FIX: Control has sensed an error in the temperature sensing circuit and has shut down the water heater. If resetting the control does not clear the fault code, replace it., To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position. 

CODE: 8-3: LED flashes 8 times and then 3 times every 3 seconds 
PROBLEM: Gas control failure 
FIX: Control has sensed an error in the electronics of the valve and has shut down the water heater. If resetting the control does not clear the fault code, replace it. To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position. 

CODE: 8-4: LED flashes 8 times and then 4 times every 3 seconds 
PROBLEM: Gas control failure 
FIX: Control has sensed an error in the control circuits of the valve and has shut down the water heater. If resetting the control does not clear the fault code, replace it. To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position. 

CODE: LED is constantly on 
PROBLEM: Gas control failure 
FIX: Control has failed. If resetting the control does not clear the fault code, replace it. To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position.



Kenmore Appliance Error Codes

Kenmore appliance fault codes

Kenmore appliance diagnostic codes

Kenmore appliance error symbols

Kenmore appliance common faults


Product Reviews:

3 years ago, I bought what I thought would be my last stove. Brand new Kenm
3 years ago, I bought what I thought would be my last stove. Brand new Kenmore, with a warming, drawer and burner. Self cleaning. 1300.00 dollar thought it was the best. Im 60 years of age. I figured I would buy one last stove before I retired. Hey, its a Kenmore, right? It would be here long after Im feeding the bugs, right?WRONG! In less than three years the oven wont heat up passed 200 degrees. The circuit board costs over 200$. I didnt buy the Sears extended warranty. Its a Kenmore! The independent service man that came out said, he would not recommend this repair, because, this problem would keep occurring. He said, he would not feel like he had done me right, if he had repaired my stove. He charged me nothing, apologized, and left. I stuffed a hundred dollar bill in his shirt pocket, and thanked him. I called Sears. They said, I should have bought the service policy. I wont buy anything from Sears again. I replaced it with a 200$ Plain Jane stove from Lowes, no electronic, no bells, no whistles. It works just fine!
Published: February 13, 2017
Charles of Trimble, MO
Source: consumeraffairs.com

Our Kenmore Elite refrigerator is 6 years old and needs a new compressor. T
Our Kenmore Elite refrigerator is 6 years old and needs a new compressor. The warranty was 5 years. We were told it could be $750 if its just the compressor and $1.000 if it also needs a new evaporator. No way are we spending that for repairs. Well buy a new one... but it wont be a Kenmore.
Published: August 17, 2016
Art of Pinehurst, ID
Source: consumeraffairs.com

It gets things really cold and I have enjoyed it immensely. I would recomme
It gets things really cold and I have enjoyed it immensely. I would recommend this model to everyone and it has been so great for my family. It has multiple drawers. It has awesome freezer space. I have lots of room to store all my groceries and frozen items in. Definitely an upgrade from my parents hand me down model. It is sleek. Looks very nice. Looks sophisticated. It goes well with all my other kitchen furnishings. I absolutely love my refrigerator. It has been such a benefit for us as a family and I hope more people will go for this particular brand.
Published: September 2, 2016
Ashley of Dahlonega, GA
Source: consumeraffairs.com

I bought my Kenmore Elite Slide in then end of March 2010. It was beautiful
I bought my Kenmore Elite Slide in then end of March 2010. It was beautiful. I had it about 2 or 3 weeks and made a lasagna. The rack fell down. It made a mess. I wiped it up as best I could and waited a couple of weeks to run the clean cycle. Our oldest was graduating and I wanted to show off my new kitchen with a clean oven. The clean cycle worked fine but afterwards it would not heat. It took the repairman over six weeks to come out and then another three months to put in a new part. This happened two more times since then. The last time I told the repairman I was going to run a clean cycle as soon as he left, I did and afterward it worked. Yeah! We replaced two of the racks also. My turkey fell out at Thanksgiving, my primerib at Christmas. I cleaned the oven again Dec 27,2011 and the repairman is supposed to come today. I paid over $2300 for this oven. I thought I was purchasing a top of the line product. I feel I should be able to clean it everyday if I want and I shouldnt have to worry about myself or my family being severely burned and maimed making a meal.
Published: January 13, 2012
Michelle of Clearmont, WY
Source: consumeraffairs.com

Satisfied. Refrigerate efficiently and has good food compartments. It is pe
Satisfied. Refrigerate efficiently and has good food compartments. It is perfect for cooling water and beverages. Still, no complaints from my fridge. It is spacious enough and fit each food. The compartments are well-distributed in terms of space. I like big spaces for vegetables in the bottom. It would be nice a wider space for eggs. Very modern design. Chrome refrigerators add a touch of elegance to any space where you are. Its size and color contribute to the decision to purchase this device. A recommended apparatus. I am actually quite satisfied with the purchase of this electronic device. My kitchen looks more luxurious with my fridge. It is quite spacious inside and my food are well-preserved.
Published: July 17, 2016
Joseph of San Jose, CA
Source: consumeraffairs.com

I purchased a Kenmore washer at 6pm on 8/11/11, took it home and did not wo
I purchased a Kenmore washer at 6pm on 8/11/11, took it home and did not work. I called back to the store and I was told to get online and troubleshoot. I could not get a service tech as the purchase was new; not in the system yet. I called repair tech on 8/12 but could not get an appointment until the afternoon of 8/15. The store manager is not available until 1:00 on 8/12. At 2:47 no call was received from the manager. I called executive office and said they were sending a tech this evening. I purchased tires (4) from Sears; truck shook bad. I was told to take it to Dobbs and if they said the tires were bad that Sears would replace them.
Published: August 12, 2011
Michael/Deborah of East Carondelet, IL
Source: consumeraffairs.com

I spent $2800 on a new Kenmore Elite French door with bottom freezer. At 18
I spent $2800 on a new Kenmore Elite French door with bottom freezer. At 18 months it stopped cooling/freezing. The warranty is 12 months so I was not happy. I called to Sears home service and it took 3 WEEKS to get a tech out and I had to pay for a service call. He diagnosed the issue that it was a compressor and said it would cost $435 in labor since the compressor had a 5 year warranty. It took ANOTHER 3 WEEKS to get the tech to come out to replace the compressor which he did. He found out that the 1st tech misdiagnosed and the 2nd tech said it was the main circuit board. He needed to order and it would be an additional $269. Guess what... ANOTHER 3 WEEKS to get yet 3rd tech to come out to install the new circuit board. I will keep you all posted in 3 weeks.
Published: September 5, 2018
Tony of Anaheim, CA
Source: consumeraffairs.com

Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 er
Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 error (run-away temperature). I set range temperature to 170 degrees for one hour. Our house filled w/ smoke, smoke alarms went off. If our Son had not been home, our pet bird would have died and our grandsons inhaled a lot of smoke. Please remove this range from inventory; extremely dangerous appliance - almost cost lives. Where can I go to get a refund - or replacement model? We are warning our homeowners insurance company of the danger of this product.
Published: May 16, 2017
Keyna of Orange, Other
Source: consumeraffairs.com

The dishwasher stopped working and no one seems to know why it stopped work
The dishwasher stopped working and no one seems to know why it stopped working. I havent been able to use the dishwasher in a long time. I now have to hand wash my dishes and I am not too happy about it. I am looking to replace my dishwasher. I plan to get a different brand. I wont be purchasing Kenmore dishwasher in the future. The dishwasher size is fine. I am able to wash all of my dishes at once. The dishwasher fits perfectly in my kitchen. I do not have any complaints as to the size of the dishwasher. The dishwasher size and appearance is good. It is very sleek and attractive. I really like the appearance of the Kenmore dishwasher. I am dissatisfied with the value of the dishwasher. The dishwasher is no longer able to be used therefore there is no perceived value to me as it is useless. Kenmore needs to do better with creating stable and sturdy merchandise
Published: May 28, 2016
Danie of Nc, Charlotte
Source: consumeraffairs.com

Kenmore Dishwasher machine does a great job. Comes from a well respected pr
Kenmore Dishwasher machine does a great job. Comes from a well respected product line that has been around since my grandmother’s time and has never failed to perform its assigned with efficiency. This product line brings back fond recollections of the machines I used as a child. Handles reasonable loads, simple to use, load & clean. Reliable operation without an overabundance of functions that I neither use or need. Handles all the capacity I need in my day to day life with conservative use of water, soap and power. My main concern with any unit is that it easy to load, and handles the washing with as little trouble as possible. Easy to clean, with a spartan appearance that lends itself to my lifestyle and sensibilities. I especially like the clean lines and simple control features without an attempt at being overly stylish or trendy. Simplicity is my driving concern.
Published: March 31, 2017
Patrick of Ypsilanti, MI
Source: consumeraffairs.com

Its a stainless steel KitchenAid Model # KUDSO2FRS54 dishwasher. The button
Its a stainless steel KitchenAid Model # KUDSO2FRS54 dishwasher. The buttons are all on a panel that tucks under the cabinet so it looks really modern.
Published: January 8, 2016
Kimberly of Fremont, CA
Source: consumeraffairs.com

Very easy to keep things organized with a lot of shelf space and drawers. V
Very easy to keep things organized with a lot of shelf space and drawers. Vegetables and fruits stay crisp. Plenty of room in the freezer. Temperatures in the fridge and freezer remained constant. My refrigerator is on the smaller side because it has to fit in a small space. I am very happy with the refrigerators interior. There is more than enough room for all of my items. You can configure the shelves in a way to provide the most benefit. I chose the black refrigerator because I dont care for stainless steel. It does show finger prints and smudges more than white but the color is very pretty and it is quite easy to keep clean. This is a high efficiency appliance and was well worth every dollar I paid for it. I have had this appliance for two years and have not had any problems with it.
Published: December 3, 2016
Janice of Oswego, IL
Source: consumeraffairs.com

I was drying my clothes in my Kenmore dryer and was fixing to go to bed. Wh
I was drying my clothes in my Kenmore dryer and was fixing to go to bed. When I walked in my kitchen, I heard a loud noise and smelled something burning. I realized that my dryer was on fire. I quickly unplugged it and realized that the side panel was burnt, my clothes smelled like smoke. I have had this dryer, approximately 5 years. I just did not realize how dangerous the malfunction of a dryer could be. The worry that I have is what would have happened if I had not walked back in there before retiring for the night. Shouldnt there be a safety switch, in which it turns itself off in the event of an incident like this.
Published: October 9, 2011
Shelly of Gatesville, TX
Source: consumeraffairs.com

I purchased a Kenmore Elite Double Oven 790.4812 in 11/2009. After a few ye
I purchased a Kenmore Elite Double Oven 790.4812 in 11/2009. After a few years we had to replace the motherboard for both ovens. This cost almost $500 for a virtually new oven. Now the oven is not keeping the temperature when set so we are probably looking at doing the same thing again - or purchase another oven when this one is only about 5 years old. I do not feel Sears/Kenmore has the same quality as it used to. Kenmore used to be a top quality brand. Not so much anymore. I dont plan to purchase any more Kenmore products.
Published: December 1, 2014
Blake of Amarillo, TX
Source: consumeraffairs.com

Very quiet dishwasher. Cleans well and attractive exterior. Solid door, hig
Very quiet dishwasher. Cleans well and attractive exterior. Solid door, high quality interior. The lower basket area could be bigger to accommodate large plates or pots. However we've figured out how to best load that lower basket area and very satisfied with the unit overall.
Published: March 14, 2020
David of Rociada, NM
Source: consumeraffairs.com

I purchased a Whirlpool built HE Oasis Washer, Kenmore brand but Whirlpool
I purchased a Whirlpool built HE Oasis Washer, Kenmore brand but Whirlpool constructed. It really is a piece of junk. I paid right at $1,000 in the fall of 2008 and within three months, I needed a service call. Then right after the one year warranty, I needed several parts replaced and now one year after, it has three error codes. Everyone is recommending the LG machines for everything because they last much longer! I am certainly not going to throw my money away on a Whirlpool appliance any longer. I went through the same thing with our refrigerator and microwave. I bought Whirlpool in 1980 and swore by it. I didnt replace an appliance (purchased washer, dryer, stove, refrigerator and dishwasher) all at the same time in June of 1980. All appliances lasted for 15+ years. Now, Whirlpool doesnt make anything to last! Large appliances are much too expensive to have to replace every three to five years!
Published: August 23, 2011
Shirley of Mora, MO
Source: consumeraffairs.com

Dries quickly and is very quiet. It has several settings and different cycl
Dries quickly and is very quiet. It has several settings and different cycles. Can use a buzzer to let you know when its done and also has an automatic dryer buzz. Fits all our needs. A large tub to hold clothes, no problems with it at all, easy to clean lint out of it, front part pulls off to clean. Its white with the buttons visible at the top. Easily can read and bright to see. Easily can be wiped down but stays fairly clean. A very nice looking washer. It is also high capacity with high heat so it decreases drying time. This is a time saver as well as a cost saver. It has lasted under high use with little cost towards repairs.
Published: March 28, 2017
Nell of Moorefield, WV
Source: consumeraffairs.com

It is very quiet, gets the dishes clean and dries them without many spots.
It is very quiet, gets the dishes clean and dries them without many spots. I like the flexibility of the two racks to accommodate wine glasses and pots and pans. This is the quietest dishwasher I have ever had. It has a smart wash cycle as well as the normal cycle, rinse and hold cycle and you can turn off the heated drying as well. It is not as large as some other dishwashers I have had but I understand that is because of the extra insulation to make it as quiet as it is. Mine is stainless steel and has all the buttons hidden on top of the lid. This makes it easy to see them without bending over.
Published: March 2, 2016
Ted of Santa Rosa Beach, FL
Source: consumeraffairs.com

The performance of my refrigerator is great. I havent gotten any problems w
The performance of my refrigerator is great. I havent gotten any problems with it. It has an amazing light which allows me to see and keep all my groceries edible for a pleasing time. I have to say that it isnt too big or too small! It allows me to put the right amount of groceries I need and maybe a little extra. The color of the refrigerator is this amazing silver but it isnt a silver that is too bright almost like a fake looking silver. It is more like a grayish color. Its very attractive and easy to clean. This refrigerator is worth the price. Its value is amazing! It works wonders and its absolutely a purchase that makes your kitchen not only look great but make things easier.
Published: August 6, 2016
Ashely of Los Angeles, CA
Source: consumeraffairs.com

I like my Kenmore refrigerator - works perfectly, energy efficient. I love
I like my Kenmore refrigerator - works perfectly, energy efficient. I love the water filter - very spacious. The freezer side it very large and has a lot of space. I like the light that indicates when to change the filter. I love that you can control the temperature.
Published: December 11, 2015
Danny of Los Angeles, CA
Source: consumeraffairs.com

The Kenmore dishwasher cleans the dishes well. Sometimes I still have to ri
The Kenmore dishwasher cleans the dishes well. Sometimes I still have to rinse but not too often. Plus, it’s not as loud as my neighbor’s washer. It’s got to be quiet so as not to wake up the kids. I have two children under five years of age so I don’t have the time to be washing stuff by hand or worrying if the washer will get all the dishes clean. Also, I like things to match in my kitchen and I wish they came in more vibrant or unusual colors. I would pay more for a washer if they would come in more interesting colors other than white. But I like the brand and bought it because I need a reliable washer.
Published: May 25, 2017
Selina of North Tonawanda, NY
Source: consumeraffairs.com

When we purchased this refrigerator in June of 2015 as part of our kitchen
When we purchased this refrigerator in June of 2015 as part of our kitchen remodeling project, we decided to invest a bit extra to get an appliance that was on the higher end of the product line as we wanted something formidable that would last and serve us well. After two years it would be difficult to be more disappointed with the decision to purchase this particular appliance. Though we havent had an issue with the basic cooling function of the refrigerator or freezer, the rest of the items is slowly falling apart. The ice maker began to fail within a year and now it is completely non functional. The plastic that held the spring loaded door flange has broken off so we need to manually move the flange each and every time we close the refrigerator. Also, door compartments have broken off and need to be held on with tape. This refrigerator is only two years old but parts have broken or snapped off as though it were many many years older. The overall engineering and choice of materials of this appliance is extremely poor and non durable, particularly for a higher-end model. I would strongly dissuade anybody that I cared about from making the same mistake we did in purchasing this refrigerator.
Published: June 12, 2017
David of Billerica, MA
Source: consumeraffairs.com

One of the things I love about my washer and dryer is how easy it is to use
One of the things I love about my washer and dryer is how easy it is to use it. It is not rocket science like some brands are. You really dont need the instructions. My twelve year old loves to help out.
Published: November 23, 2015
Chanel of New York, NY
Source: consumeraffairs.com

I loved it. Easy to use. Gave me so much extra time since I didnt have to w
I loved it. Easy to use. Gave me so much extra time since I didnt have to wash all the dishes by hand. Loved it so much for real.Trust me. Perfect size. Two shelfs top and bottom. One for bowls and cups and the other for like pots, pans and plates and a little spot for all your forks, spoon and knifes. Everything fit in. It looked nice. I had no problem with it. I liked how it came in black. It matched everything else in my kitchen which made me one very happy camper but yea it looks good. I have a better model now but this one still did wonders. My dishes always came out looking squeaky clean. Go get it for yourself.
Published: November 3, 2016
Zaria of Philadelphia, PA
Source: consumeraffairs.com

Purchased a 27 cubic ft. refrigerator July 2013. Installed by Sears and now
Purchased a 27 cubic ft. refrigerator July 2013. Installed by Sears and now there is a rust spot and dampness on the enclosed metal back. Its starting to rot. (Discovered when we cleaned behind it) Clearly a manufacturing defect, not enough insulation in the machine and is unrepairable the Sears serviceman reported. Also I have no recourse, didnt buy the expensive post purchase warranty. Given the run around by the people in Customer Solutions. Never buy anything again from Sears. Their products are substandard. It is clearly a manufacturing defect.
Published: November 14, 2015
Gail of St. Marys, GA
Source: consumeraffairs.com

It cleans the dishes and pots and pans thoroughly. It runs quietly when sta
It cleans the dishes and pots and pans thoroughly. It runs quietly when started. The dishwasher doesnt take forever to run its cycle. It doesnt take a lot of dish soap compared to our old dishwasher. The size of our dishwasher is great. It can fit all of the dinner dishes in it and the pots and pans that it took to prepare dinner with. Im very pleased with the size of my dishwasher. The appearance of my dishwasher is nothing that fancy as its not a fancy model. Its just plain white. Im not really impressed with its looks. I would have preferred to have purchased a black model. I feel for the price we got what we paid for a basic running model dishwasher. Nothing fancy but nothing thats gonna break down on us either. We got good value for our money.
Published: October 26, 2016
Denise of Federal Way, WA
Source: consumeraffairs.com

I bought this washer in 2005 at a Sears outlet store. Now keep in mind I li
I bought this washer in 2005 at a Sears outlet store. Now keep in mind I live alone so I dont do a lot of laundry, much below the average family, yet here I am 10 years later and somehow this thing is now not cycling through a wash load. Way to go Kenmore -- 10 years, thats it. Now I got to pay for a repair or buy ANOTHER one. Before I had this wash I had an old Kenmore washer that was 25 YEARS OLD and not one issue. I can tell you this, never again will I buy your crap. This is disgraceful and you can bet I will also pass my displeasure with Kenmore on social media every chance I get.
Published: April 22, 2015
Steven of Pittsburgh, PA
Source: consumeraffairs.com

Kenmore glass top electric stove model 790 purchased 2011 - I used the broi
Kenmore glass top electric stove model 790 purchased 2011 - I used the broiler to cook a burger. When it was done, I turned off the oven and left the door ajar. After 15 minutes I heard the oven door fall off, first one side then the other. While screwing the handle screw back on, the whole tempered glass oven window exploded. Thank goodness I had glasses on, a thick shirt, pants and socks or I would have been cut up. My little dog was just behind me but I blocked the flying glass that flew onto counters and into the next room.When I checked the model no. online I found out that so many of this model have had the glass door explode, that pressure was put on Sears to recall this model. Those who got new glass doors had them explode again and some people had them explode a third time. Also luckily the oven had cooled down when it exploded but many people had hot glass shot at them. This model shouldnt even be on a showroom anymore.
Published: April 24, 2017
Linda of Beaverton, OR
Source: consumeraffairs.com

Fix the washer over 20 times since purchase in 08. Replacing mother board a
Fix the washer over 20 times since purchase in 08. Replacing mother board again in 6 months. Repair teaches different things then the sells guys. I use to rave about Kenmore. Not anymore. I could have bought a new washer every year for the amount of money I have used to repair washers in the past 10 years. All Kenmores with Sears repair men.
Published: July 20, 2011
Dawn of Columbus, OH
Source: consumeraffairs.com

I love Kenmore. I have had several appliances from Kenmore and have really
I love Kenmore. I have had several appliances from Kenmore and have really enjoyed owning them. I love my fridge, well-made, dependable. Love the space, the look, the ice maker. Have never had any issues out of it.
Published: November 5, 2015
Laura of Cleburne, TX
Source: consumeraffairs.com

Kept things cool as it was supposed to. Sometimes had trouble but I could a
Kept things cool as it was supposed to. Sometimes had trouble but I could adjust it. Worked fine, just a little small! I ran out of room a lot. There were only 2 people in the house at the time, but we often hosted big dinners and I made a lot of food, and thats when the fridge was too small. Not enough space for leftovers either. Freezer too small for our needs. Easy to keep clean, matched the decor, looked fine. We had a stainless steel fridge after this one and that was a lot harder to keep clean. This white color worked well and was a lot less maintenance. I didnt buy this fridge so Im not sure what the cost was but I imagine for price and performance, it is a good value. It does the job and fits (size and maintenance).
Published: October 29, 2016
Rebecca of Alexandria, LA
Source: consumeraffairs.com

Kenmore has a long lasting reputation in my community as well as others. It
Kenmore has a long lasting reputation in my community as well as others. It is appealing to a family and not just a person. It is a relatable brand with great advertising and its products really do provide the service that they say they should. Its efficient. It washes dishes perfectly clean the first time that I run the dishwasher and it does not take a very long time for the cycles to run through and it is aesthetically appealing as well. The only thing that I would improve is the longevity of the product but even then Im not sure how long they actually last because Ive had mine so long and Ive never had a problem.
Published: May 4, 2017
Brit of Bakersfield, CA
Source: consumeraffairs.com

The Kenmore Refrigerator is nice, plenty of room fruit drawer and has ice m
The Kenmore Refrigerator is nice, plenty of room fruit drawer and has ice maker. It is very reliable and it works great. I wish it had an ice maker in front, more freezer and was side by side. But other than that, I have always liked the brand and it has been a great product with anything in its brand. I am happy and have been satisfied with it completely. Definitely can recommend to someone who is looking for a new one.
Published: February 27, 2018
Delana of Cincinnati, OH
Source: consumeraffairs.com

I am really happy with my Kenmore. It is a trusted name and its a great app
I am really happy with my Kenmore. It is a trusted name and its a great appliance to own. I bought it because it was affordable and easily obtainable in all income ranges. It had a great appearance too. It has had many looks and works well. I like the style and appearance of it. It is perfect the way it is. Please don’t change it and hike the price up. Affordability is most important. I’ve had it a long time and would purchase again if the need arises.
Published: February 27, 2018
chris of Norwalk, OH
Source: consumeraffairs.com

Kenmore is the house brand for Sears and were proud to supported the store.
Kenmore is the house brand for Sears and were proud to supported the store. My husband and I worked there and got a nice ten percent discount. I enjoy having filtered water that supplies my awesome ice maker & water dispenser in the door. Beautiful glass-like shelves shine like diamonds. Although, the ice maker has a fragile which has to be handled with great care. Also, it frightens me almost every night when the ice maker makes a very loud sound as it drops a load of ice into its bin. I do appreciate though that the ice maker quickly replenishes the ice intake as soon as some come out from the dispenser. Arm to turn it off & on. The repairman replaced a motor/part in the door & left it hanging loose.
Published: March 3, 2018
Renata of Valley Stream, NY
Source: consumeraffairs.com

First time buying a Kenmore and last time. Paid too much for what I thought
First time buying a Kenmore and last time. Paid too much for what I thought was a quality range. Oven racks dont fit. The entire inside is bowed out so racks dont fit. This is so dangerous if the rack fell while removing hot food. Got online and cant believe Sears hasnt recalled these.
Published: October 6, 2014
Ranae of Rochester, WA
Source: consumeraffairs.com

I purchased was a Kenmore model # 20022011 (top loader). I loaded the washe
I purchased was a Kenmore model # 20022011 (top loader). I loaded the washer but it would not start even after I unplugged the washer, checked the circuit breaker, and tried another outlet.
Published: April 4, 2014
Sharon of New York, NY
Source: consumeraffairs.com

Bought this washer new and it lasted 23 months! Control board stopped worki
Bought this washer new and it lasted 23 months! Control board stopped working. Repair estimate more than original cost of machine. Very disappointed.
Published: November 16, 2015
Vickie of Belgrade, MT
Source: consumeraffairs.com

Kenmore model #795.71309.012 - Worst French door design. Latches keep break
Kenmore model #795.71309.012 - Worst French door design. Latches keep breaking. This is third time. My last repair person said it is an LG and it was a bad design. I recently looked at new LG French door products and the design is totally different. What is my recourse.
Published: November 19, 2017
Marie of Roselle, IL
Source: consumeraffairs.com

I have always bought Kenmore. They are very reliable. Love mine very much.
I have always bought Kenmore. They are very reliable. Love mine very much. I had one for over thirty years or more ran perfect. I had two very messy girls that loved to play house outside. They made mud pies. Needless to say they became very dirty. My washer and dryer ran all the time. Very reliable machine. I ran mine everyday. My kids and husband changed their clothes two to three times a day. My ex did concrete, work my kids were just messy. I would never buy any other brand. I just cannot say enough how reliable this is both washer and dryers are. Mine are white with blue around the knobs. They are an awesome pair of machinery. They run day after day with no issues at all. I would never consider any other brand. They are affordable and in this day of bloated prices on crappy machine. Price wise they are perfect. They are awesome. We need a decent price on things we use daily along with they run so well they give you years of use.
Published: July 20, 2016
Patricia of Tacoma, WA
Source: consumeraffairs.com

I have been using this product for over a year now and it has been working
I have been using this product for over a year now and it has been working very efficiently. When I load the dishes, the washer removes all food and stains in minutes and makes the dishes like plates, spoons and even big vessels absolutely clean. It states that it removes 99.99% bacteria while washing them. The dishes do not feel wet when I remove them. They are very dry and I do not need to wipe them with a cloth. It is larger in capacity than my previous dishwasher even though it looks smaller. There is plenty of room on the top rack for tall glassware and the top tray lifts and lowers for bigger pots. The sleek, nondescript stainless steel finish allows it to go with pretty much any brand of appliance that you may have in the rest of the kitchen. The top buttons are aesthetically pleasing. It looks good in my kitchen. This dishwasher was an excellent value and beat all other dishwashers in its price range. It has great price and it looks like it should have cost more.
Published: February 12, 2017
Roxanne of Kansas City, MO
Source: consumeraffairs.com

I purchased a Kenmore refrigerator, based on my past Kenmore purchases. Not
I purchased a Kenmore refrigerator, based on my past Kenmore purchases. Not only have the products deteriorated but I have not experienced such poor customer service, ever. At 9 months my refrigerator stopped working. I first emailed customer service with no response. I then called customer service and after I was basically told by the person that answered the phone, that it was my fault (6 different ways) that my refrigerator stopped working (which was after I was told that I shouldn’t email but only call customer service-complete opposition to the website and to a card left by a service tech). One of the things I was told was that I should only be using 60%-80% of the freezer space. I asked her to tell me where that was written in the owner’s manual. She stuttered and stammered and then said (after telling me how she knew all these issues because she had worked there 11 years, and this was most likely my fault) that she got confused as to what service told her and what was in the manual. It would be false advertising to sell a 26.1 cu. ft. fridge but only be allowed to use 60%-80% of that space or it stops working, when a person actually uses the space that was purchased. After so much time on the phone, I got put on the emergency schedule, which was 5 days out. After service checked it out, I was told a part had to be ordered and it would take 6 days. 18 days later, I called back (no one called or notified me), to be told the part was on back order until March. I asked what they were going to do until then, I got transferred two different times after the first person couldnt help. I was told that after 30 days that they would schedule a replacement. I asked that they send me documentation for that and I was put on hold (after a loud sigh and a very huffy “I will check to see if that information can be texted or faxed” after I had been told it couldn’t be emailed) and at an hour of being on-hold I hung up.I had asked to schedule the replacement appointment since I had been told already that the part wasnt coming until March, almost another 2 months. The customer service person (supposed customer service person) got very short and said they couldn’t do that until 30 days had past. This was after I asked her to confirm that I had to wait even more days because the order for the replacement part was made 5 days after the service personnel were out (12/17/19). They stated they ordered the part at that time, but in fact did not order the part until 5 days later - per the personnel that answered the phone on 1/4/2020. I sent the original email on the 13th of Dec. which was a day after my refrigerator went out. It is now the 5th of January 2020. So that all my food did not spoil I purchased an ice chest and after days of going back and forth to a station for ice I purchased a small refrigerator. In another week it will have been a month without the refrigerator. After spending about $2000 for a product that now doesn’t work and substitutions, so I don’t lose more, I am the one made to suffer even more and made to wait. This is in addition to receiving the worst customer service I have ever received. (I have spent time on the phone with Microsoft and Apple and in comparison, they were jewels.)
Published: January 7, 2020
Linda of Dallas, TX
Source: consumeraffairs.com

Its size is big enough for all my needs. The freezer stores enough food for
Its size is big enough for all my needs. The freezer stores enough food for my family and the fridge is roomy and has different containers to hold all my necessary items. Its been used for a few years and still looks brand new like the day I first bought it. I just clean it out every once in a while but if I ever sold it you would think that its brand new. Its a reliable refrigerator that has lasted a long time over the years and I would say its value means a lot to me because of that. Also, theyre good and dont make your electric bill so much. Its worth every penny I spent on it. Its the only brand I would use for refrigerators and its the best brand of refrigerator you can ever buy.
Published: March 28, 2017
Jacob of Oklahoma City, OK
Source: consumeraffairs.com

It is perfect for a smaller family home. I grocery shop at least once a wee
It is perfect for a smaller family home. I grocery shop at least once a week and there is always plenty of room for everything. It always has kept my food at cool temperature. The have never had trouble out of the freezer or cooling elements. This refrigerator has been perfect for my family of four. Everything I buy has always fit in either freezer or refrigerator part. I always have to be careful not to stack too high in freezer cause it tends to shoot all the cold air into fridge part. It offers a original and simplistic view of a refrigerator. It is perfect for our older house. I like that it doesnt take up too much room and it is simple to maintain its appearance. It offers everything someone absolutely has to have in a fridge. It is a necessity and this refrigerator is a wonderful value with it offering a freezer part also. Its big enough for a family to use.
Published: August 9, 2016
Cresant of Charlotte, NC
Source: consumeraffairs.com

You can move the shelf in. It easy to keep clean. Freezer work good. No wat
You can move the shelf in. It easy to keep clean. Freezer work good. No water out the bottom of it. It cost very low. Goods saver. Fits a lot of goods in it. The only thing that I dont like was that had not ice maker. Its ok for the apartment but wish that inside were a little bigger but it still do the job of keeping my food cold and my drinks too. All white. Its a freezer that work and keep your food cold.
Published: June 2, 2016
Fredy of Fl, Tampa
Source: consumeraffairs.com

It was the better of the dishwashers I have owned. It was not needful to ev
It was the better of the dishwashers I have owned. It was not needful to even rinse the dishes well, only scrape them good. I wish I had bought the same model again when it wore out and needed replaced. I was married with four children. We almost always could get all the dishes and pans into the dishwasher and then some. I was always very happy about this as I hate washing any dishes by hand. Im not one to really care about the way an appliance looks most of the time, but I did like this one especially as it matched my stove and refrigerator. They were Kenmore also :) It was a very good value as it did the job very well and lasted many years even through such a large family and much mistreatment by so many children trying to do their chores.
Published: March 23, 2016
Dee of Grundy Center, IA
Source: consumeraffairs.com

I bought my refrigerator a few months ago and I absolutely love it! Its ver
I bought my refrigerator a few months ago and I absolutely love it! Its very spacious and keeps everything fresh and cold. The glass shelves make it easy to wipe out and keep clean. And the black color matches my kitchen perfectly! The size of my refrigerator is perfect! It doesnt take up a huge space but it holds everything inside that I need and there is also extra space. The drawers are very spacious too. The black refrigerator matches my kitchen perfectly and its very easy to keep clean. I would definitely recommend this to anyone who is in the market for a new refrigerator. I got this refrigerator on sale and its worth every penny. I highly recommend it to anyone who wants a fabulous looking refrigerator! Wonderful value and I would buy another one in the future.
Published: August 31, 2016
Carolyn of Uniontown, PA
Source: consumeraffairs.com

Sears makes a good product in Kenmore washers and dryers. They clean and dr
Sears makes a good product in Kenmore washers and dryers. They clean and dry well without being overly expensive. Quiet. Lasts a long time without many repairs. Very reliable. Does not need many repairs. Good size. Can wash good sized loads with no problem. Very seldom breaks. Tough, hard working washers and dryers. Looks like normal washers, tough, clean lines. Comes in several choices of colors and finishes, and comes in several styles and sizes. Washes clothes very well.
Published: July 15, 2016
Sarah of Merritt Island, FL
Source: consumeraffairs.com

For the price it was at the time (there was a sale when I went to take a lo
For the price it was at the time (there was a sale when I went to take a look at it), the space and build of this unit was great for my budget. Its basic and I like that because I dont have to worry so much about maintenance with fancy features. I can display photos and its easy to clean. Very well in keeping things cool and stored. The freezer is just enough space for all my long term storage needs and the energy saving feature is a big help. Also, it holds all my groceries and snacks brought in by my family and friends. Its a huge help around the holidays when I got to cook a lot.
Published: March 29, 2017
Jen of Brooklyn, NY
Source: consumeraffairs.com

Washes large loads of dishes clean and very efficiently in very little time
Washes large loads of dishes clean and very efficiently in very little time... It seems very easy to load and unload and to stack several layers. Cost was extremely reasonable too. The size of my dishwasher is nearly perfect for the size of my kitchen. It meets my needs and cleans enough dishes for at least a weeks worth of servings. Its a cool slate gray that gives a modern look to the kitchen and blends in quickly with the rest of the kitchen. It makes very little noise & washes everything completely clean. This dishwasher is really worth its value... It is very modern looking and works within a very efficient wash cycle that lasts less than thirty minutes.
Published: December 15, 2016
George of Charlotte, NC
Source: consumeraffairs.com

It works great. Its economical with its water usage. This sure is a reliabl
It works great. Its economical with its water usage. This sure is a reliable product. I have not had to contact a repairman, which would certainly be expensive. I really do enjoy and trust my washing machine. I am a very proud owner of a top loading Kenmore washing machine. I used to have a front loader, but it was very prone to growing mold and mildew. My current washing machine never lets me down. I did not have to pay a fortune and there have been no repair issues. I highly recommend.
Published: February 11, 2016
Leigh-Ann of Nashville, TN
Source: consumeraffairs.com

Purchased a top loading high efficiency low water washer model 110-28133410
Purchased a top loading high efficiency low water washer model 110-28133410 from a Sears location with our Sears charge account on 5/17/15 for $900. Never happy with the low water cleaning quality. Had issues with the lid lock which we figured out how to work around. Now in 2020 only five years later transmission is shot (not because of overloading only my husband and myself in the home). Sears service was AWFUL. Finally got an appt. for a service call, took off work, they were suppose to be here by noon, got a text at 11:30 canceling our appt. and rescheduling for 6 DAYS LATER. When I called customer service to say I expect the next initial diagnostic service call to be not charged since now I will have lost two days of work. Would not offer any consideration for their non show. Hired another appliance repair service to be told washer not work fixing. I had believed in supporting businesses that have been around for years, but they were horrible. Canceled my Sears card and will never do business with them or Kenmore again. (Now have a basic Speed Queen. LOVE it!! I have water again!!!)
Published: June 7, 2020
Donna of Harbeson, DE
Source: consumeraffairs.com

Like most Kenmore products, we find our Kenmore refrigerator to be extremel
Like most Kenmore products, we find our Kenmore refrigerator to be extremely reliable. It has been in operation in our home for 20+ years now, and continues to have no problems. Our last refrigerator was also a Kenmore, and ran trouble free for at least 17 years. We then moved, but I wouldnt be surprised if it was still running well.
Published: December 6, 2015
John of Rosendale, NY
Source: consumeraffairs.com

The model worked great and always had cold ice. It was a strong fridge and
The model worked great and always had cold ice. It was a strong fridge and everything stayed cold and fresh. It worked for many years and never had to replace it. The size was good however I wish that the freezer was a little bigger. But the shelves were great and the storage in the doors was really good. The appearance of the fridge was slick and nice and it was very appealing to the eyes. It was a nice design however it really left fingerprints. The value of the fridge is great and it had a lot of storage space and it came with an ice maker and for the price it was great and would definitely pay it again.
Published: September 8, 2016
Kimberley of Tampa, FL
Source: consumeraffairs.com

Performed great for years. Was happy with it. I would recommend one. The fr
Performed great for years. Was happy with it. I would recommend one. The fridge kept everything cold and freezer worked great also. I never had any issues with it. It had to be small enough to fit in my townhouse. It fit okay in my kitchen. The width wasnt so much the issue as height. Inside the fridge was still roomy enough. The appearance was okay. It was mainly in my price range out of all the refrigerators available. I felt it was a good value. The fridge did what I needed it to do. It is a reputable brand and store I bought it from.
Published: December 3, 2016
Kerri of Louisville, CO
Source: consumeraffairs.com

It does get things clean, but sometimes theres water stains left on it. Or
It does get things clean, but sometimes theres water stains left on it. Or discolored plates that have to be washed AGAIN. Other than that, I am satisfied with the product. However, I would like a more powerful one, one day. The size is great. A bigger one could be amazing! But, I wont lie, Im pleased with the current size. :) It gets pretty much all my needed dishes cleaned within one load and nothing left over! Its okay. Its pretty boring and standard looking (but, I guess since it mainly does get the job done, how can I complain? LOL!) But Id love a shiny one that is a beautiful black or silver...it would match my other appliances much more! It does the job, it gets everything pretty dang clean. I am happy about that, at least! It does what it claims to do and I plan to buy another Kenmore the next time I shop for one!!!
Published: August 9, 2016
Jennifer of Forest Grove, OR
Source: consumeraffairs.com

It worked good. I just wished my clothes would get cleaner. Its like it did
It worked good. I just wished my clothes would get cleaner. Its like it didnt wash on heavy and soiled clothing. It didnt do good at moving stains that were embedded. It always worked when I needed it to. It never broke down on me or anything. I could depend on it to work. My clothes fit but not as good as I needed them to. The drum was pretty small and my clothes were smashed. It had a nice sleek look in classic white. It goes with the color of everything. It was a classic washer with modern updates. It looks fairly high-end for the price, and it fits nicely in small spaces. It was a good value for me. It got the job done. You cant expect it to do everything and fit everything but its a good dependable, sleek and sturdy washing machine.
Published: June 11, 2016
Liz of Nashville, TN
Source: consumeraffairs.com

Kenmore is a brand that I trust and love so much. It provides everything I
Kenmore is a brand that I trust and love so much. It provides everything I need and more. I actually own several items. Its just incredible and worth every penny. People always ask me about this brand and I say all the time just go for it. It has been in the family for decades starting with my grandma, my mother, and of course, myself. My husband knows what I like and need especially when it comes of purchasing major appliance items. In this case my lovely fridge...
Published: November 12, 2015
Karina of Chandler, AZ
Source: consumeraffairs.com

Have my Kenmore washer & dryer for 11 years now. The dryer is on Custom
Have my Kenmore washer & dryer for 11 years now. The dryer is on Custom Cycle. I use always Normal Cycle, Med. Low Temp, More Dry and Wrinkle Rid. After the cycle is done I do the Touch-up for 15 min. and then my loads are dry. The front loader washer is another story. After the warranty expired a problem with the settings started so I was not able to use the Custom Cycles here anymore. Every time the wash cycle would stop before the rinse cycle, so I had to touch a shorter cycle with cold water and start all over again. What I do now is touch all the buttons one by one 3 times till I am back on the cycle combination I want and now it works fine for about 90%. Annoying but you learn to live with it.
Published: November 22, 2015
Joan of Simi Valley, CA
Source: consumeraffairs.com

The Kenmore ref was included in my apartment rental. I like the door shelve
The Kenmore ref was included in my apartment rental. I like the door shelves, pull out shelves, crisper drawers. The freezer is spacious and the refrigerator has wire shelves, easy for cleaning. But it needs a water filtration system and ice maker. It also needs to have shelves in freezer and drawers that pull out more easily. Nevertheless, I would purchase another Kenmore in the future. It has met my expectations.
Published: March 4, 2018
Cheryl of Asheville, NC
Source: consumeraffairs.com

Works every time, never fails. Clothes sparkle and machine is sturdy and ne
Works every time, never fails. Clothes sparkle and machine is sturdy and never needs repair. Fits perfect in laundry room. Easy to operate and unload clothes and color of appliance suits to a T.
Published: November 23, 2015
Darryl of Carnation, WA
Source: consumeraffairs.com

Never had any problems with this dishwasher, it performed like brand new un
Never had any problems with this dishwasher, it performed like brand new until we moved and had to leave it behind. Its a good looking dishwasher, nothing unattractive about it really. Its all white minus the details, and fit in well with the other appliances except my stainless steel fridge, but thats mine and not purchased to have matched the appliances of the house we were in at the time. Id say it was just big enough to fit most of our dishes, but not so large as to be bulky or an eyesore. It could have been a little bigger, but overall I was satisfied with the size of this machine. Id say it was a great value. It ran smoothly, it looked good, it never had any issues, so for me it was a winner. Our current dishwasher is nowhere near as awesome and constantly has mechanical issues.
Published: April 12, 2017
Ammy of Hesperia, CA
Source: consumeraffairs.com

I got my Kenmore 18 years ago and it is still going. Both washer and dryer.
I got my Kenmore 18 years ago and it is still going. Both washer and dryer. Had to call someone out twice because a sock got lodged somewhere weird in the washer and the dryer wasnt heating so I took apart the back and went at it with a vacuum - good as new. I really hope that Kenmore brands today are as good as the ones I bought almost 2 decades ago as I know Im on borrowed time. We have not been gentle with the washer and dryer either. I mean not changing the lint filter for weeks (fire hazard) and jam packing the washer so it goes off balance. This thing is damn near indestructible.
Published: October 28, 2016
Jessica of Flint, MI
Source: consumeraffairs.com

Purchased a new side-by-side refrigerator from Sears outlet in Virginia. Fr
Purchased a new side-by-side refrigerator from Sears outlet in Virginia. Fridge operated as expected with no issues. I just determined while owning it that I do not care for side-by-side.
Published: November 4, 2015
Shari of Havelock, NC
Source: consumeraffairs.com

I purchased the Kenmore front load washer, model 4031, in January 2010. Exa
I purchased the Kenmore front load washer, model 4031, in January 2010. Exactly one year and one month later, we were noticing the noise coming from it was like a helicopter flying over our house. Considering it is in the basement, thats loud! We had a serviceman come and check it out. He said the bearing was shot and it would have to have a new drum, etc., to the tune of around $700+. It also puts a nice groove in the see-through door material due to the banging around, I guess. Plus I found a seal of some sort in my wet clothes - looked as if it had been cut into. Well then we had to get an anti-hammer device as when it would fill with water, it caused the pipes to about vibrate out of their brackets (Sears says this is a common problem).So to top everything else off, water now runs out the front onto the floor when I wash. My husband is retired. We bought this $1,800 set thinking we would be good for quite a few years and not just a couple. We are very upset with Sears. I went to them right away when all this started. They told me no one had had any problems at all with these! I, of course, have the horrible smell on everything, plus streaks on light clothes. I am just sick about this. I also was one of the lucky ones that had the Neptune set that caused Maytag all the grief. Cant believe I have been ripped off again. Just dont really know what to do!
Published: March 2, 2013
Nina of Wamego, KS
Source: consumeraffairs.com

So pleased to see this site!! We have had trouble with our Kenmore. I never
So pleased to see this site!! We have had trouble with our Kenmore. I never could get hold of customer service to help me. Our fridge is just 3 yrs. old. I researched online to diagnose the problem. Found it to be the drain tube. I ordered the kit online. My husband & I fixed it. I would like to know why there wasnt a recall on this? It is a very common problem. The original part gets gummed up. There is a noise in what appears to be the fan in the refrigerator as well. For a 3 yr. old appliance... I am not happy!! Sears customer service has gone downhill. Very poor!
Published: November 22, 2014
janette of Cobourg, ON
Source: consumeraffairs.com

Works with no problems and Ive never had a problem. Glad it came with the h
Works with no problems and Ive never had a problem. Glad it came with the house. I never thought doing dishes would be so easy. Im not sure how long it will work but think for years and then Ill get another one. Can hold my households dishes in for the day, I wait until night to use it. Five people live here, two adults and 3 kids so we use a lot of dishes throughout the day. Looks good. It dont try to stand out and just fits in. The price wast much and Id say it has a good value. Id pay about 45% more if I knew how much Id like it before I got it to be added to kitchen.
Published: December 2, 2016
Joseph of Hampton, VA
Source: consumeraffairs.com

This machine worth $1,000 is a joke. In five years, we have had nothing bu
This machine worth $1,000 is a joke. In five years, we have had nothing but problems. They will not fix it, but it is on the recall list. They want me to buy another warranty. What a shame. Now, I need to buy a new washer.
Published: November 19, 2011
Arlen of Lowry, mn
Source: consumeraffairs.com

Kenmore 3.6 cu. ft. HE Top-Load Washer Item# 26-26002 - I purchased this wa
Kenmore 3.6 cu. ft. HE Top-Load Washer Item# 26-26002 - I purchased this washer along with a whole new kitchen remodel June 2013. The computer on the washer is not working and has to be replaced and it is August 2014. I took out a 30 year old Maytag that was still working fine (never once repaired) and now a little over a year later I am hit with a bill that is close to what I could go buy a cheap washer with. I have gotten no satisfaction from the company. They say I have to have an order number so they can make sure that was purchased when I said. Well they found it when I called about the cracked glass top on the stove I got at the same time... which has been replaced twice already. These items should come with a longer warranty or they should at least back their products longer. Will never purchase or recommend Kenmore again.
Published: August 28, 2014
Lisa of Efland, NC
Source: consumeraffairs.com

In April of 2011, we purchased model 790.48763900 Kenmore (Electrolux Canad
In April of 2011, we purchased model 790.48763900 Kenmore (Electrolux Canada). We had problems with length of time and reliability of oven temps. so didnt use it much. After exactly one year, 4 days out of warranty, the racks in the oven started falling, splashing food and ruining baking projects. Called for service and was told that the sides had bowed out because of use of foreign made cheap materials. I was charged $75 for this good news. He could replace the interiors for $400 per oven! I called Sears Service(?) and was moved, transferred, Blue Ribbon Service, etc. as in other posts. Absolutely no satisfaction or solutions but to spend $800. They had never heard of this problem. Baloney... stonewalling and not admitting inferior production materials. I reported to Consumer Product Safety Commission and related other posts. No satisfaction there either and no follow up. Why are they there? Only satisfaction is to get the word out to avoid ever purchasing another Kenmore, Electrolux product. American steel, manufacturing and customer service... RIP.
Published: January 30, 2016
Carole of Darnestown, MD
Source: consumeraffairs.com

The washer worked well enough. Clothes went in dirty and came out clean. Th
The washer worked well enough. Clothes went in dirty and came out clean. The dryer also worked. Clothes were dried usually in one cycle, unless we put in an especially heavy load.
Published: December 7, 2015
Josh of Springfield, OH
Source: consumeraffairs.com

We bought a Kenmore 600 series early in 2018 after selling our home and lea
We bought a Kenmore 600 series early in 2018 after selling our home and leaving the wonderful 22 year old Maytag washing machine behind. What a mistake. This new Sears product is the epitome of young people not thinking through what they are trying to accomplish. To be more specific, these HE machines are designed to save water. But they do not clean clothes because the water level is too low. How is that an improvement? And what if you bump the power button by mistake... Out goes the water. How ridiculous. Often our clothes are left with detergent residue from not getting dissolved and we have to wash them again. Weve used more water. What I have found useful when washing clothes is to pause the machine and add a few gallons of water, let it spin a few minutes to get the soap to disperse with the added water, then pause the machine again and literally unplug the machine and allow the clothes to soak an hour or so dependent on the degree of stains. If I could bring back my old Maytag I would but that deal is done. Engineers, and I use that word lightly, have screwed the pooch.
Published: December 26, 2018
Ronald of Evansville, IN
Source: consumeraffairs.com

Sometimes I have water marks on my glasses which does not make Sarah a very
Sometimes I have water marks on my glasses which does not make Sarah a very happy camper but other times it ok. Good at getting off stains. Well idk about all of yall but it fits perfectly in my house as if it were built specially for me so thats definitely a plus. So thats good and it holds a lot. I just love that I couldnt ask for a better looking dishwasher. Its sleek and looks like the latest and greatest thing out there. SUCH a good bang for your buck. The price is phenomenal and I would definitely do it all over again next time I get a new one. I was just so pleased with it all together.
Published: November 12, 2016
Sarag of Loveland, OH
Source: consumeraffairs.com

Very good and quality is very nice. And dishwasher is very good and perform
Very good and quality is very nice. And dishwasher is very good and performance and it includes very clean.
Published: March 29, 2016
Cycle of Columbus, IN
Source: consumeraffairs.com

I had used this washer for 10 or more years. Washing clothes was pretty goo
I had used this washer for 10 or more years. Washing clothes was pretty good. However, my washer has broken down. Water coming out of the washer, so had to buy a new one. The washing machine lasted so many years for me. Reliability was good and I would recommend to my friends and family. As for energy efficiency, the noise level was okay and it wasnt that loud. I like it when the washing machine door can be opened in front and able to put lots of clothes in one to two spin. The appearance of the washing machine was pretty good. I like it when it is white instead of other color. When I brought the washing machine, the price was affordable. Right now, prices is not that expensive to afford, so the value is still good.
Published: February 29, 2016
Alice of Brooklyn, NY
Source: consumeraffairs.com

Have found this to be a great refrigerator! Great price. Tried Bosch produc
Have found this to be a great refrigerator! Great price. Tried Bosch products. Was very disappointed, also tried KitchenAid, always go back to Kenmore! What more can I say! Makes ice great! A little noisy when ice clinks in container.
Published: September 3, 2019
Janice of Petersham, MA
Source: consumeraffairs.com

This is a tough machine, handles large heavily soiled loads. It has never g
This is a tough machine, handles large heavily soiled loads. It has never given us any problems at all. Were outside a lot, play and work hard, so we need deep, thorough cleaning - and this machine gives us that. It consistently handles large loads of dirty towels, deeply soiled jeans and a car mechanics greasy overalls, leaves them smelling and looking like new. It always delivers. It has a simple, clean look, goes with any decor. Ours is kind of out in our kitchen area; we dont have a separate room for it, and it blends right in. We have definitely gotten more than our moneys worth with this washing machine already, and it just keeps going. Its been problem free and so worth the cost.
Published: September 10, 2016
Hilary of New York, NY
Source: consumeraffairs.com

My landlord chose to buy the Kenmore refrigerator. It was better than expec
My landlord chose to buy the Kenmore refrigerator. It was better than expected and I would more than likely purchase another one in the future. I might just change it to a style with the freezer on the bottom or just purchase a separate stand-alone freezer. The size was perfect for our family. The spill-proof glass and gallon doors were a plus. We also liked the ability to control various parts of the refrigerator. This allowed our food to stay fresher longer. Moving the shelves around was also helpful. However, the freezer was not as wide as I would have liked. Especially with larger items like a turkey that just wont fit in the freezer. I dont think there is anything you can to do fix that without taking room from the refrigerator side of the unit. Given the option, Ill take the more refrigerator space.
Published: February 19, 2018
Kim of Chicago, IL
Source: consumeraffairs.com

I purchased a Kenmore Washer & Dryer set used from a neighbor that was
I purchased a Kenmore Washer & Dryer set used from a neighbor that was moving away, and I was very satisfied with it. It worked well and lasted a long time. I still have the dryer and would still have the washer, but my son took it upon himself to purchase me a brand new washer of a different brand.
Published: November 24, 2015
Beverly of Cushing, OK
Source: consumeraffairs.com

Cleans dishes and pots great. Its very easy to use and never had a problem
Cleans dishes and pots great. Its very easy to use and never had a problem or issue with this product. Very reasonably priced for this type of product. Kenmore brands are great quality products. For the price of this dishwasher the appearance is very comparable to other brands although its a little tough keeping the fingerprints off the door. I would have preferred a larger one however I did not have the space available for it in my home. However everything fits into the dishwasher with ease. I would highly recommend this product.
Published: April 12, 2017
Lori of Kingston, PA
Source: consumeraffairs.com

3 years never any problems. They run well, look like new, no leaks, no nois
3 years never any problems. They run well, look like new, no leaks, no noises, dry well, wash well, no problems, quiet, efficient, and built tough. Great washer and dryers. They are reliable in the fact that they have never broken down, never had to pay any out of pocket costs, no repairs, no leaks. Great product, well made, long lasting, great resale value. White, side by side top loading washer, front loading dryer, electric dryer, 3 prong plug for dryer, still has the blue film on them, look brand new after 3 years. I paid around 600 for the pair and sold them for 1/2 at 300 after 3 years due to moving, so pretty good resale value and probably could have gotten more if I had the time.
Published: October 30, 2016
LINDA of Melbourne, FL
Source: consumeraffairs.com

Lasted a long time before I purchased a new refrigerator. No problems with
Lasted a long time before I purchased a new refrigerator. No problems with it until it was worn out. Reliable and freezer kept food well. It fit my needs at the time. With a family and grandkids, I needed something larger and I moved up to stainless steel. The freezer was a bit small, but it was appropriate for the fridge size. It was basic white refrigerator. Nothing exceptional, but it served the purpose for what I needed. It was easy to clean and maintain with mild soap and water. It was a good refrigerator for the price. It was comparable if not a bit better in the price range with similar models. Its a good choice if youre not ready for a more expensive stainless steel model.
Published: June 13, 2016
Denise of Dallas, TX
Source: consumeraffairs.com

I love my refrigerator because its modern and very easy to use. I would rec
I love my refrigerator because its modern and very easy to use. I would recommend this to family and friends, goes with any color paint of the house. My refrigerator is about a medium size with nice width and height, can fit nicely into the area where the refrigerator goes. My refrigerator is a newer model and it all stainless steel, with black handles. Its wide and its tall, nice and heavy. Well because the refrigerator is modern, the value of it is very nice. Its stainless steel and stainless steel is in nowadays so the value is very awesome.
Published: August 1, 2016
Felicia of Minneapolis, MN
Source: consumeraffairs.com

The Kenmore washer is very energy efficient, fills up quickly even in cold
The Kenmore washer is very energy efficient, fills up quickly even in cold water, is very quiet, and the clothes are washed very thoroughly. The final rinse is the best, the clothes come out so wrinkle free, not all twisted up like some washers. I can depend on it totally. If Im in a hurry I have a fast quick wash on there that can get the job done. If I want things that need soaked, I know it will get the job done. Its very attractive appliance and modern looking. Has all the features right where they are easy to get to and easy to understand. Its well worth every cent. A bit pricey, but it will last for many years. The service and warranty goes above and beyond. It saves so much on my water bill it is paying for itself.
Published: March 20, 2017
Teresa of North Fort Myers, FL
Source: consumeraffairs.com

I purchased the Kenmore Elite refrigerator hoping that it was as durable as
I purchased the Kenmore Elite refrigerator hoping that it was as durable as the one I had in the past. I was wrong and sadly disappointed in this product. The compressor went out in less than 2 years and the replacement cost is ridiculous. The compressor is still under warranty but the cost to have Sears repair it is absurd. They no longer honor their products and charge the consumer an exorbitant fee for the service call and then charge labor fees for repairing their defective appliance. Sears was at one time selling a product that was well worth purchasing but that is no longer true. Buyers beware! Research your appliances and do not buy from Sears or you may be in the same position I am in now. I lost approximately $200.00 in food and I am stuck with the service fees as well. Never again will I shop at Sears!!
Published: December 13, 2019
Debra of Belmont, NC
Source: consumeraffairs.com

Its a great brand. Long lasting. Well worth the price. Also very easy to ma
Its a great brand. Long lasting. Well worth the price. Also very easy to maintain. I would highly recommend Kenmore appliances. Ive had my dryer for a very long time and it still works like new.
Published: November 16, 2015
Mary of Atlanta, GA
Source: consumeraffairs.com

We purchased a Kenmore oven in October of 2014. While remodeling our kitche
We purchased a Kenmore oven in October of 2014. While remodeling our kitchen, we moved the oven approximately 20 feet. The following day the oven door exploded.
Published: July 26, 2014
Joan of Plymouth, WI
Source: consumeraffairs.com

Kenmore is really good quality. The refrigerators come in tons of different
Kenmore is really good quality. The refrigerators come in tons of different styles and colors. They last longer than any other brands. Kenmore also has an excellent selection of side-by-side refrigerator/freezer combinations, as well as french door fridge/freezer combinations.
Published: November 25, 2015
Jennifer of Sherwood, OR
Source: consumeraffairs.com

The dryer has had a problem lately, but after over twenty-five years it is
The dryer has had a problem lately, but after over twenty-five years it is expected, although the washer is STILL going strong no matter what I throw at it or many loads of different sizes during the week.
Published: November 21, 2015
Cheryl of Portland, OR
Source: consumeraffairs.com

It had a cycle that was extra powerful and extra hot for baking dishes to m
It had a cycle that was extra powerful and extra hot for baking dishes to make sure they were fully cleaned. It was a little pricier than I initially wanted to have but I liked it. The look was black stainless steel and it had a lot of the features that I liked and wanted because the previous dishwasher I had was horrible and wouldnt clean anything. The Kenmore dishwasher was inexpensive and I cook a lot in the oven and get tired of having to soak the dishes prior to putting them in the dishwasher. The only main issue I want changed is that it has water spots at times after they are dried. I have to take them out after they are washed and dry them off or they will spot.
Published: March 1, 2018
Audrry of Visalia, CA
Source: consumeraffairs.com

Performed very well. It always took care of the dishes and only had a few p
Performed very well. It always took care of the dishes and only had a few problems with it. The heating element would get caked with water deposits and the soap dispenser door brook. Had dishwasher for 15 years and only needed service 3 times for problems. The size fit my family as there were only 2 of us. However it handled a large load when company came for dinner. Size was appropriate and easy to load all the dishes. Dishwasher was nice color that kept its shape with no peeling or rust anywhere. Inside stayed nice if taken care of depending on your water hardness. We had ours for 15 years and I would have to say the value was exceptional for the amount of time we had the dishwasher. I would definitely recommend for starting families.
Published: June 29, 2016
Charmaine of Las Vegas, NV
Source: consumeraffairs.com

Good performing refrigerator. Very happy with it. Good ice maker as well. F
Good performing refrigerator. Very happy with it. Good ice maker as well. Fits needs very well, good capacity. All items have their own space. Dont have to stack items on top of each other. I have the black version. Highly recommended value-wise. Wont break the bank but not el cheap either. Hold all my foods nicely so overall a great deal.
Published: June 9, 2016
Stephen of Ga, Atlanta
Source: consumeraffairs.com

I find the freezer space to be sufficient, runs quietly, energy efficient.
I find the freezer space to be sufficient, runs quietly, energy efficient. Refrigerator space layout is good due to the adjustable shelves. I find the interior space to be more than enough room for my needs. This is mostly due to the fact that I can adjust the shelving to my particular need. While not the most modern look, I find it looks very nice in my kitchen area. My kitchen has a more classic look so I do not feel the need to have the most up-to-date appliances. I feel my refrigerator to be a good value. It serves my needs well without having all the unneeded bells and whistles of more expensive models. Its energy efficiency helps to keep my utility bill lower.
Published: December 3, 2016
Linda of Dayton, OH
Source: consumeraffairs.com

This worked well when we first got it. Stopped working not even a year late
This worked well when we first got it. Stopped working not even a year later. The heating element went up in it!!! Wouldnt recommend this brand. This works well for a small family. Holds a lot of dishes and glasses and pots and pans. Will hold glass Pyrex dishes well and larger pots and pans. Our model was white. The buttons lasted well. The dial was a bit outdated. Hard to keep clean. Easy to wipe down. Would have liked a more modern feature other than the dial. For the price we paid for the item, it should have lasted much longer than not even quite a year. I feel that we way overpaid for this item. Wouldnt purchase this brand ever again.
Published: December 7, 2016
Joni of Kingsport, TN
Source: consumeraffairs.com

It always does the job and well. It really cut down my laundry time so I ca
It always does the job and well. It really cut down my laundry time so I can get more done during the day. It is very reliable. The dryer never broke down. If you would like a long lasting dryer I would definitely recommend this one. I was not impressed by the color options. The options that were available did not go with the color scheme in my laundry room, however it was an affordable price and had great reviews so I went with this one. You definitely get your bang for your buck. I have not yet had to do any maintenance work or get it tuned up/fixed so I have saved money doing this. Also I do not have to use it as much and long as my previous dryer so I save money on my energy bill.
Published: October 27, 2016
Kam of Humble, TX
Source: consumeraffairs.com

My Kenmore dishwasher always delivers a clean load of dishes, pots and pans
My Kenmore dishwasher always delivers a clean load of dishes, pots and pans. I always know it will do a good job. It is one of the best appliances I have ever had. You can load a lot of dishes into my Kenmore dishwasher. It accommodates large pots, pans and dishes. You can position the dishes accordingly to make sure all of your items fit and can be accommodated. My Kenmore dishwasher is very appealing to the eye. I selected one that was white so it would blend in well with the rest of my kitchen. White is a neutral color that can match almost anything. I purchased my Kenmore dishwasher while it was on sale. I saved several hundred dollars on it. I got such a great deal and it has paid for itself several times. I also received free delivery with my purchase.
Published: August 12, 2016
Kenneth of Jacksonville, FL
Source: consumeraffairs.com

Its great very quiet and have never had a problem. Cools and freezes fast a
Its great very quiet and have never had a problem. Cools and freezes fast and never a outage or melt down. The best on the market that I have ever found. Really big size for all a large family needs but it is too large perhaps for a single person. It would be nice to have the same model in a small apt size. The style is nice and so are the features but the color choices could be better. Really great price for what I pay for. The upfront cost will be repaid within a few years as mine has and as long as it keeps working I will make my whole investment back.
Published: September 13, 2016
Robert of MD, MD
Source: consumeraffairs.com

Kenmore products last a long time. It is still working after nearly 20 year
Kenmore products last a long time. It is still working after nearly 20 years. I have since moved the refrigerator to the garage since I purchased a new one when I renovated the kitchen and appliances. This refrigerator is still working in the garage as a beer fridge and is still going strong. This is a smaller refrigerator which is good for a couple. It does not hold a large amount for a large family, but it has been reliable. The refrigerator is a cream color and it once matched all the appliances in my kitchen when we first purchased the house. I have had to replace all the appliances except the refrigerator. The refrigerator is still working strong and is very valuable in the garage (man cave). I do not know if there is truly any monetary value, but it is still valuable to me.
Published: August 5, 2016
Deb of Fishers, IN
Source: consumeraffairs.com

I have had my Kenmore washer and dryer for about 14 years and have not had
I have had my Kenmore washer and dryer for about 14 years and have not had any problems with either of them. They are the smart operation manage type so you can set up the cycles to get the best results and save money and time.
Published: February 4, 2019
BRADLEY of Rialto, CA
Source: consumeraffairs.com

I purchased the Mizer12 for warranty and peace of mind in 2011. While it wo
I purchased the Mizer12 for warranty and peace of mind in 2011. While it worked it worked until the center rusted over the pilot and dumped water over the pilot and began leaking at an alarming rate in my basement. 45 minutes on hold the first time left me with someone will call within 72 hours to set something up, meanwhile no hot water or pressure to bathroom shower, called back in afternoon to see where things were at, they hung up on me because he wanted me to place a paper towel under it and see how long it takes to get wet when I told him I am standing in water and when I told him immediately he hung up on me, the third guy put me on hold, on hold again and then hung up on me, I called the complaint department and they put me on hold for another 45 minutes. Broken water heater and broken promise with 3 years of warranty left. I think this is a call for the attorney general.
Published: July 27, 2020
Ed of Marion, IA
Source: consumeraffairs.com

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