I purchased a Kenmore Elite wall oven with the additional warranty about a month ago. The first time I used the self-cleaning feature it discolored the metal on the bottom of the oven and turned a huge area white. I called to have it looked at and the Kenmore service department sent someone to look at it. After they saw it they said it was cosmetic and there was nothing they can do about it and I should be cleaning it myself. So they have a self-cleaning feature in the oven but advise you not to use it. The store I purchased it from said they felt they should replace the bottom. The metal must be defected. I had a second service call with Kenmore and was told the same thing: it was my fault for spilling something in the oven. This oven is only a month old and I feel this is a manufacturer’s defect. The way they refuse to do anything makes me regret buying it and buying the extended warranty. I would like the oven fixed and thoroughly checked out to make sure not only the metal is fixed but that the self-cleaning feature is working correctly. I would like the oven to be replaced or if this is a common complaint with these ovens, I would like to get my money back and buy a different brand. I am disappointed in Kenmores response to this issue with their oven.

And they are very affordable. Its energy efficient. It runs well. A very great refrigerator. They are very great quality, available in different sizes. Nice to have in the kitchen.

I bought a new Kenmore fridge from a Sears store in April of 2013. On Dec.5, 2014 I opened the door to the fridge (which is separate from the freezer handle) and the handle broke off. I then discovered the handle was plastic and a screw had caused the handle to wear away from the attachment. I went to my Sears store and they said they could order a new handle and it would cost me $50 for the handle, $17 for shipping and labor. Since I was a half year over the warranty they were not covered by the company. I made my case with them on-line and on the phone, but they said sorry!!! This was installed wrong and the company obviously knew what a poor quality the handle was. The clerks in the store agreed this handle was a problem for others too. Sears/Kenmore should stand up and admit poor quality and replace the handle free of charge --warranty or no warranty. Now I know why people buy from local merchants who stand behind the brands they sell. Beware of all Sears quality.

Model: Kenmore Stove Model 970-687131. The stoves finish was sold as a stainless steel model, but really its just a stainless steel coated finishing not at all stainless steel at all.. I feel duped of course, because the FINISH is so terribly done its wearing out fast... (see picture attached). The proof in the pudding is that the VENT hole from the oven on the left hand side has caused the finishing to come right off. One day i was cleaning the stove and bam the finish right above the venting area washed right off... Not exactly what I call QUALITY...Next time I intend to take my trusty super magnet with me anywhere I intend to buy stainless appliances and ensure that they product is exactly that, stainless steel. Magnets dont stick to stainless steel 18/10 or higher far as I know and that should be proof enough, plus I can always ask more questions and check demo models more closer. I am definitely not planning on another KENMORE forever here after. Thats for sure...

August 2015, I purchased a Kenmore Elite Convection Oven MODEL #970C693832. Its a beautiful oven which came with a major problem. The red flag should have been noted when it was delivered, and the glass control panel fell off; this was before it was even brought into my kitchen. I asked them to return it, and we got a new one a week later. Three months in, the same thing happened again; the glass control panel fell off. I called Sears, and they sent a technician to fix it with a new control panel. The technician mentioned to me that the only thing holding the control panel is glue. When the oven is in use, every time I use my oven, the glue is melting away. Theres no frame to support it, when the glue melts off. How is this even safe? Last week, the same problem happened again, the glass control panel fell off. I called Sears again.Today, a technician from Sears came in to check it out and will be fixing it again with a new control panel. So until he comes back, and fixes it, I have to use tape to hold up the control panel in order to use the oven. Luckily, its still under the extended warranty, but I cant keep calling Sears to replace the control panel every time the glue melts. Instead of sending a technician to fix the same problem, Sears should replace this appliance because this problem will happen again, and they know it. This oven is not good, and I would never recommend it. Sears should do its part and make sure they are selling their customers good appliances that they can rely on. I am very disappointed with my appliance from Sears, and I wish Sears would make good appliances with top-of-the-line materials and parts. Sears needs to do a quality check assurance on their appliances before they go on the market. We as customers cannot afford to expend so much money on products that either dont last, or have problem with their parts.

Though it is a little loud, it is very powerful and does its job well. The only problem is how loud it gets and the shaking while in use. We have had it for years and have had minimal problems with it. Hopefully, it will remain problem free for years to come. Will most likely buy same brand again when it comes time to replace. It looks like an ordinary dryer which is fine since that is what it is. No one will confuse it for a refrigerator because obviously, it is a dryer. Keeps our clothes very clean. Does a quick and efficient job of drying our clothes. With all appliances were as efficient. Very few complaints.

Purchased a Kenmore washer from Sears for $399.99 1 year+4 months ago. Service tech. says transmission has gone out. To repair, Sears wants $502.56 + service call of $79; $581.56 to repair a washer they sell new for $399. There are only two of us in this household (me 70 and my wife 68). We dont do a lot of laundry. This machine is a piece of junk. DO NOT buy Kenmore!

The washer performs as expected. No issues after 4 years. Very cost and energy efficient. Kenmore is a very trustworthy brand and this is just an example of why that is so. Very reliable. Runs quiet for the most part. Using this washer is enjoyable and very simple. Kenmore made a great product. The design is very sharp. The color is appealing and matches my dryer. Im happy with its appearance and I wouldnt change a thing about it. This machine is very cost and energy efficient. Thats the number one reason I chose it. I have no regrets. This machine work as expected and it was money well spent.

A ton of room for freezer items. Really loved this as a member of a wholesale club and was able to save money buying items in bulk as freezing them. The size of both the top and bottom compartments are large. There is a lot of room in both for items of all sorts. Really helps to find things you need. The fridge fit in seamlessly with my newly renovated kitchen. It is sleek and modern, and I got a lot of compliments on it from people who saw it. Got a good deal on this product at Sears and the energy efficiency was very good. Saving money from being able to store a lot of things and see them all, not losing anything to lack of sight.

I spent $2800 on a new Kenmore Elite French door with bottom freezer. At 18 months it stopped cooling/freezing. The warranty is 12 months so I was not happy. I called to Sears home service and it took 3 WEEKS to get a tech out and I had to pay for a service call. He diagnosed the issue that it was a compressor and said it would cost $435 in labor since the compressor had a 5 year warranty. It took ANOTHER 3 WEEKS to get the tech to come out to replace the compressor which he did. He found out that the 1st tech misdiagnosed and the 2nd tech said it was the main circuit board. He needed to order and it would be an additional $269. Guess what... ANOTHER 3 WEEKS to get yet 3rd tech to come out to install the new circuit board. I will keep you all posted in 3 weeks.

The refrigerator had enough capacity for a family of five. It never failed us until it grew old, 15 years. It was reliable, durable and efficient. I would recommend the Kenmore refrigerator to a family member or friend. The size met our requirements and the area provided in our kitchen. There was ample room for the different food types that we used. The freezer, while not overly large, provided enough room to store the frozen food items that were part of our normal need. It was a cream colored refrigerator. It was plain to the eye. We purchased it for utilization, not a fashion statement. The freezer on the top was easy to get into. The bottom allowed for easy access to clean under the refrigerator. Considering the length of time that our refrigerator serviced us, the price was very cost effective. The refrigerator lasted for fifteen years until we decided to upgrade.

This Kenmore model had high ratings on several websites including Consumer Reports. I did a lot of research and It was definitely the best rated refrigerator in my price range and it had received great reviews from people that already had one. Consumer Reports recommended it. I like the solid construction and that the handles were grips inside the doors instead of on the door where you feel like youll pull the door off. There were lots of drawers and room to organize everything and shelves were able to be rearranged for tall objects. Good constant temperature throughout and freezer never iced over. But Kenmore could make the freezer section larger and make just one shelf on the door. Too crowded with two and hard to fit items in there. Also, maybe add a shelf inside the main part of the freezer to separate meats from other stuff. Had an ice maker which was a nice feature but it always got stuck and was loud and could startle you out of sleep at night. Nevertheless, Kenmore was a great refrigerator and met and even exceeded my expectations. I would buy another Kenmore.

I love my Kenmore Fridge. I still use it as an extra fridge in my basement since we bought a new one, but has worked very well since we bought it. Never had any problems with it and is easy to keep and maintain.

Purchased my Kenmore French Door Bottom Freezer February 2013. Had issues right from the start. The ice maker didnt work but there was a thick layer of ice in the bottom of the freezer. Turns the tubing for the icemaker was incorrectly installed. In 2016 the ice maker worked but didnt dispense the ice. Had to have a technician fix that. Now in February 2017 I discovered the back of the refrigerator is rusted through and there is a hunk of ice on the back of the refrigerator. I purchased an extended warranty after the ice maker incident but Im now told that the fine print in the contract states that issues caused by rust are not covered. This refrigerator is only 4 years old. Ive had other refrigerators that have lasted me 20 yrs. Will NOT be buying another Kenmore!

I wasnt pleased with new front loader. After writing complaints Sears came through and I now can say they stand by their products. Thank you!

Kenmore Series 600 - I should have returned the machine after the first day of using it, but now I am stuck it with. It is the worst washing machine Ive ever owned. I feel like sending a bill to Kenmore for all the clothes this thing has ruined. It does not wash clothes. It sprinkles water on them and takes over an hour for one load to finish. No matter what setting I put it on, it does not get the clothes wet at all. My clothes now stink, my sheets are filthy, and everything is wrinkled. I am going to take this thing to the dump and go back to the laundromat.

I purchased a Kenmore refrigerator in 2008. A couple of weeks ago, I noticed that the ice was taking days to freeze and the ice cream was defrosting. I called service and was told that my 1-year warranty had expired and I had two options: purchase an extended 1-yr warranty for $298.00 and the repair would be free, or call service which would cost $109 to diagnose the problem and approx $300+ to repair (based loosely on the symptoms I described).Neither of these options is acceptable for the following reasons: 1. I purchased this refrigerator for about $490. 2. If the average lifespan of a refrigerator is 15-18 years, my EXPECTATION is that this unit will last the average lifetime without major repairs. Had Sears advertised that this unit may only last 4 years before needing major repair, of course I would not have bought it. 3. The estimated cost for repairing this appliance is between 60% and 100% of the purchase price. This is ridiculous. Why would I have bought a unit that would need this type of repair after 4 years.I contacted Sears and they offered me 15% off repair or 15% off the purchase of a new refrigerator. Neither of these options are acceptable. The unit is obviously defective so why would I invest that kind of money in repairing it. If this is the level of confidence they have in their own product, why should I buy another Kenmore refrigerator. Right now, I am out of $500 because I have to purchase another refrigerator, and Sears has basically benefited by selling a full-priced defective product.

Worst dishwasher I ever owned. Doesn’t clean, always have to clean spray wand jets out. The detergent door gasket slid out within the first week. Being that I’m a professional plumber, I would not buy Kenmore anymore and further would not call to have any repairs attempted being it’s not worth the time, aggravation on listing to a “ tech” explain to me that things are not warrantied or listen to opinions that make no sense. Garbage brand.

The performance is great, not a single problem with it. Everyone should buy this washer. Kenmore washers are amazing. Its reliability is great. Its just perfect. Not a single problem with it. I’m happy with it, so is my mom and soon to be wife loves it too. I love the front loading white washers. They are really dependable and work fine. Beyond that I think that the sound is incredibly quiet and efficient. Id say that it is a very good piece of technology. It is a highly valuable item and I was very happy when I was able to purchase it at a great price!

Size is great, but hate the fingerprints always left on fridge. Spacey inside, but sometimes freezer accumulates ice for no reason. Weve had to, more than once, take everything out of the freezer and defrost it.

I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.

I bought a brand new Kenmore side by side because I had previously bought a Kenmore refrigerator 35 years ago and it is still running. My new one was beautiful but it died in 2 years 3 months. Compressor is totally shot and 1 year warranty covers NOTHING. I had the local refrigeration repair company come out that is reputable and honest. He didnt even charge me the full price for a house call. Thank goodness I kept my old fridge and plugged it in and it runs fine. I will only buy American made going forward and have learned my lesson... Always get the extended warranty.

Had the dishwasher for 3 years and now the pump is out. Pump is over $200. That is a third of what I paid for it. The gasket material around the door started to leak and it will get a very bad smell. We have all Kenmore appliances. All bought new in last 6 years and all have been very poor in quality.

Kenmore range (model # 790.91413010) was purchased in March of 2011. A week or two later, the front control panel on the range fell in. Sears brought another range in the same model out and now this range has the exact same defect. Sears wants us to pay for the repair since warranty is no longer valid. I feel that this is a manufacturers defect or installation defect of the control panel, not something that the consumer should have to be accountable for. Sears/Kenmore needs to be held accountable for their products!

Ive had a 79080373310 for about 4 years. Its the 2nd Kenmore Elite microwave weve had as the first one was replaced under warranty. The first year due to the cabinet dissolving/chipping. The current one started having electrical arcing in the stirrer fan area after the warranty expired. It would do this occasionally and I would buy a replacement part (stirrer fan coupler) that was plastic and would burn. The replacement would last 4-5 months and then have issues again. The most recent issue caused the stirrer fan motor to burn/melt - making the microwave unusable. Yet Sears wont admit theres a fault and Im not paying $250 for a service call.

Kenmore appliances always perform well and they have an excellent warranty. Never had an issue. You cannot go wrong with a Kenmore washer or dryer or any other plans for that matter. I have found Kenmore appliances to be extremely durable and reliable. I have had my Kenmore vacuum cleaner for over 15 years and its still going which is why I didnt hesitate to get a Kenmore washer. There is nothing different about the appearance of the Kenmore. What is different is the quality the warranty and the durability of the product. You will not be disappointed. The value and the quality of Kenmore is well worth the price. You cannot go wrong for something that is as reliable and durable as a Kenmore.

Had my Kenmore Elite washer for 10 years now and it is still going strong. Have always enjoyed Kenmore appliances for reliability and endurance. Would definitely purchase Kenmore again. It has many features to meet all your washing needs. Clothes come out clean every time.

Its ok. Not too flashy just plain white. It works for me and my family at the moment. There are multiple shelves in to allow me to separate the food and to individualize the food. I can fit most of the food but it can be a little bit bigger but I know you get what you pay for and if I wanted a bigger fridge I would have to increase my money. I was looking for something reliable but cheap because my previous fridge I went out but it works for me. Trimming is coming off after a few years and its not staying cold, but I know I didnt pay that much for it still suppose to last for a period of time.

Kenmore has been a long-standing reputable company for years. I have never had any issues and their customer service representatives have always been helpful. The refrigerator has plenty of room. Our fridge is constantly being opened and is always running. The ice maker is constantly being put to work! However, I would love it if the parts on the drawers were made of a better material. The cheese drawer or small drawer is constantly getting shoved and comes off the sliding rail and has cracked in several spots.

I cannot do a large load in my Kenmore washing machine and the dryer has to be started twice to dry clothes. If a pillow is in the washing machine I have to spin it twice to drain the water.

I attempted to retrieve a baked casserole from my Kenmore ceramic-top range/oven and when I bent to reach into the oven, the vented heat blew right at my eyes. I jumped back and almost fell. Eyes were reddened into next day; the left worse than right because I lowered myself with my left side closer to the oven. So far, I enjoy the stovetop and size of the range but the excessive heat at eye level seems like a flaw in the overall design and dangerous. Is there any recall or repair that should be done?

I purchased a Kenmore Power Miser 12 Model #153.331414HA water heater six years ago. The heater was rated as a 15 year heater. In the last six years, I have replaced the pilot light assembly three times and cleaned it countless others and for the last year I have had to manually light the pilot everyday in order to get hot water. I order a replacement pilot assembly and installed it. The replacement unit failed after two days. It was obvious to even me who is not a mechanical whiz that the thermocoupler on the pilot unit was not shielded from the open burner flames thus causing it to overheat and shut off. At the same time I purchased a gas range. The ignitors for the stove top have not worked properly since about one year after purchase. Only one burner will ignite and you have to manually light the others to cook. Also for the last two years, the oven will not heat to the proper temperature (i.e., about 200 degrees lower than the setting on the control unit). I too have experienced poor customer service from SEARS including having to pay $75 dollars for warranty repairs, customer support staff obviously located in Mumbai, India not being able to answer questions about parts or service, delays in scheduling repair times, and my wife was put on hold off and on for over four hours trying to get her questions answered and to get a repair time scheduled even though she asked repeatedly to be transferred to a supervisor. The supervisor was no greater help than the customer service representative. I have since bought a competitors brand of hot water heater because it is made in American and their customer support staff are located in the United States. I also filed a complaint with the Chicago Office of the Better Business Bureau about these appliances. SEARS has responded that their records only show one service call to them and I informed them that their records are inaccurate because there were two repair calls for the same issue. SEARS has informed the BBB that they will not reimburse me for the cost of the hot water heater or even for the cost of the replacement pilot light unit I recently purchased which failed nor have they addressed the issue with the gas range. I have asked the BBB to inquire as to how many service calls SEARS has received nationally regarding replacement of the pilot light unit on this model of hot water heater and the number or percentage of these calls which were repeat service calls to replace the pilot light unit. I also asked why I cannot be reimbursed for replacement pilot light unit I just recently purchased that failed since there should be some limited warranty of 30 or 60 days on even parts. We will see how they respond. If anyone else out there has had similar issues with either this model hot water heater or with their gas range I would like to know.

I purchased a water heater from Sears in 2002 and it began leaking in 2008. That water heater had a 9 year warranty. I had it replaced with a Power Miser 12, with a 12 year warranty. This water heater is now leaking 7 years later. When I called to arrange a replacement, I was told that this warranty is no good since I did not pay extra when it was replace in 2008. I was never told this in all my phone calls to Sears in 2008 and during the horrific process I experienced, in 2008, where I had to find the plumber myself and make all the phone calls and arrangements myself since everything Sears was supposed to be doing and they were not.Now I am told there is no warranty on this Power Miser 12 which is 9 years old. I will never get another appliance from Sears again. In my conversation with the representative he just ended it with I hope the rest of your day goes better. If you are planning on buying a water heater, I suggest you run away from Sears. They are not the company they used to be. They just dont care anymore about reputation. I will be shopping for a new water heater from Home Depot or some big box store.

We have a 2-year old Kenmore Series 700 Washer. On December 12th the hose on the rear of the machine failed due to corrosion. Our home was flooded. The hose was replaced and failed again in 3 weeks due to corrosion or some chemical reaction. We had our house re-grounded by an electrical company. Two weeks later the same result. We need technical help so that we do not have another $100,000 insurance claim.

Purchased dryer in 2013, just got it paid off and dryer started shutting off after a few minutes and getting error code CE. We have had the venting system cleaned by professional and new vent hose checked and there was no lint blockage. Repairman said it was motor. He put one that didnt work. He came back and put on new heating element... then didnt work. I have been without a dryer for 3 weeks. It will work if I unhook machine from dryer vent. What is the problem. I have seen many other complaints about Sears unable to fix this machine?

Exactly what I needed for a dryer and washer. Great choice for being my first time buying them and they work perfectly many years later. I really have not had a need to upgrade but plan to just to get all the new buttons and features available in the current machine.

Wife and I bought a new washer & dryer from Sears, a Kenmore Elite Quad Action and 4 weeks later Im doing wash just pulled clothes out of washer and with lid up on my top load washer, putting detergent and the lid blow apart for no reason. Called Sears and got to wait 3 weeks to get someone out.

Not a happy camper. I have a 7 month old Kenmore Elite french door refrigerator that is a lemon. First the ice maker quit and everything on the dispenser door. Took 3 weeks for a repairman to come out yesterday. He said we would have ice soon. So I excitedly looked for an ice cube this morning to make my girls breakfast smoothies to find the whole refrigerator is not working... Only thing working is the LIGHT. Everything in the freezer is thawing. Everything in refrigerator is not cold... 45 degrees in refrigerator. I called repair number again and they want to send out another computer which was just replaced yesterday, and it will be Sept 14th before anyone can come out to try to fix. Grr... Do not buy this refrigerator. I wish I had bought a cheap $400 refrigerator instead of this $4000 one. They want to offer is a 1 yr. warranty plan in case it happens again. Unacceptable.

Its very efficient and dries all clothes and towels very well. I dont have to restart it for a full load to dry all the way. Works very well. We purchased it a while ago and its still working very well. Easy to install and it for well in our area downstairs to wash the clothes and towels and blankets. Matches our washer as all appliances we currently have are white. Its not big so theres lots of extra room around our laundry area. Love the size. We spent below expected budget and got a great machine for the value. It fits large loads including more than one blanket to put in at a time.

I was very satisfied with my old refrigerator. I wish I had stick to the one when I bought my new house. My current gave so much problem! I spent very little for my old men more and never had any problems.

My Kenmore dishwasher is over 10 years old and still cleans as well as the first day. Only complaint is the silverware container has been replaced twice. But overall, great dishwasher.

Our refrigerator is 9 years old, and we have never had a single problem with it. It still looks like new, and works perfectly. The only maintenance that weve ever had to do is change the water filters twice a year, and even those are very reasonably priced. I would highly recommend a Kenmore refrigerator to anyone. Adjustable shelving is very convenient, and we have no trouble fitting 4 gallons of milk on a single shelf. The drawers are large and the freezer is more than adequate. We have the scrubbed stainless version of this model, and after 9 years, it still looks like new. The shelves are easy to remove and clean, and they still look new. This refrigerator was well worth the price we paid for it. We have always had Kenmore appliances, and they are worth the price. They last longer than other brands, so it is worth an additional cost.

Kenmore side by side Refrigerator with an ice maker broke in less than a year old. Thank God we had purchased warranty. Took 5 visits to repair it. Now the Kenmore microwave broke at 1 & 1/2 years and not under warranty and will cost 250.99 to have repaired!!?? Not Happy!

I would recommend these products because they get clothes clean and dry perfectly in a very quick amount of time. They also never break down. I have never had either of my items malfunction or break down since the day I bought them. I would highly recommend these because they are perfect for large families like mine who do a lot of laundry. The appearance of these items are perfect. They go with anything else you may have around them. They fit perfectly just about anywhere and theyre very easy to keep looking clean. The value of these items for the great low price is wonderful. Full functioning anytime of the day with no malfunctions or breakdowns of any kind. Also very quiet.

We bought a Kenmore freezer 2 years ago in June. We saw a leak underneath recently and found they had applied aluminum foil to the connections. This was not something a long-time, multiple-Kenmore-purchasing customer would have noticed within their 1-year warranty. The compressor is also REALLY hot, as is the heat exchanger. Sears made us pay $99 to have their repair guy out, who glued more insulation to the line, told us the compressor temperature and the aluminum foil was acceptable, did not give me a receipt and left. The freezer is leaking today (one day later) and his insulation fell off. Sears (in the Philippines call center) wont stand behind the defect or the repair (to send another tech is another $99). We wont be buying ANYTHING from Kenmore or Frigidaire (the manufacturer) ever again.

Started getting PF error. Wife called for support. No one could provide support nor did they want to. Said it was against policy to provide troubleshooting, but they would be happy to set up an appointment for around $129. The washer only has a 1 yr warranty. Anything that you pay more than $500 for should cover parts for at least 3yrs. The staff at Sears stated, you should have got the extended warranty babe, nothing is made like it used to and your lucky if it last 3 yrs. I was able to reset and get it going for a few days but it has stopped working again. Believe there is an issue with the control panel.

Kenmore appliances are very reliable and economical to operate. I would recommend them to everyone. I had a washer and dryer (Kenmore) years ago and wish I had of bought them again. They last a very very long time.

Kenmore Model 110. This perhaps is the easiest and cheapest washer to own. I repaired mine and it only cost me $40 bucks in parts to almost do a complete overall. Its over 15 years old and all those side loading so-called HE washers are way too delicate and cost hundreds to thousands to own. Do yourself a favor and go to used appliance store and buy one of these 110 models. May not be the prettiest girl in the bunch but she sure as hell will not leave you hanging like these new ones made today. You can thank me in 15- 20 yrs.

Kenmore Washer Model No. 796.40318900. Shortly after purchasing the very expensive washer it started leaking water. Why, no explanation given from sears. Then we started getting dE which means door error. Since I was busy working we decided to get sears out to repair. I should have done it myself! They send tech out a week later and just used the code given to swap out parts without really troubleshooting the root cause of problem. They replace the door switch for $240.00. Three days later it has the same dE and at this point I am livid at myself and sears. IF its the same part that went bad they would fix it under the 90 warranty on that part, if its something else they would charge me again. Just swapping out parts is not a reliable way to troubleshoot a problem. Thats just the easiest way sears probably trains their techs. This took about 3 weeks to get the second tech out. I just wanted to get another switch installed and I was going to troubleshoot the real problem myself. I guessed you figured out by now, nobody I know that is married can go a month without washing clothes on a regular basis. I will NEVER do business with sears again. I took the wife to Lowes and purchased an LG washer that was very similar that would fit on the stand I purchased with the kenmore. When the second tech finally shows up, I point him to the garage where the Kenmore sat connected to power. He told me he couldnt troubleshoot it not connected to water. I told him sure you can because it gets the same door error and will not start. Now the truth comes out from his mouth. Well the problem is not the door switch, its the software! I said, You mean the controller? He said, Yes, this is a known problem and for a refurbished one it will be $125.00 plus labor and a new one is $225.00 plus labor since its not the original part. So lets get this straight! They knew it was the controller and they scam you into believing it could be other parts to charge you out the ** just to steal your money! Now I paid for a repair that didnt really fix the problem because the controller works randomly and now they want another $350.00 to replace the controller. This will bring the total to ~$600.00 to fix a used Kenmore Washer that cost me $1500.00 brand new. No matter how you look at it, with the new LG Washer and the cost to repair the old one that I may not be able to sell without gilt is now over $2,100.00. By the way, the tech also said that Sears tried to duplicate the technology from LG and failed badly and sells everyone crap at big $$$$$. Also, the water on your floor is caused by a couple things. If there is too many suds build up in the washer it will flush it out the back of the washer and runs down the back side onto the floor. They didnt design it to go out the drain normally. This makes no sense whatsoever! If you do not clean the glass door and rubber around the door frequently, it will leak water out the front also and begin to make your washer smell bad. Straight out of the techs mouth. Way to go Sears! Make everyones life a PAIN. Now that other companies sell tools that are lifetime warrantied, there is no need to buy anything from this company ever again. STAY AWAY FROM SEARS! I hope you read this complaint board before making your next purchase!

The dryer has adequately provided for the course of 6 years to date. It has proper drying levels which allow for delicates and towels and has served its purpose for a growing family. The dryer is particularly reliable. It has handled a family of seven as well as many other guests over the course of the years and has handled all imaginable load sizes. The appearance is nothing special and we dont expect much from clothes dryers really. We simply expect versatility, quick drying and the ease of load and remove especially when having children doing the bulk of the laundry. The value speaks for itself. Any dryer that can withstand the usage of a growing family of seven over the course of a couple decades is well worth its weight in gold.

I purchased a 4 door Kenmore fridge a year ago. I was excited to get it home and begin using it. They offered a 1-year warranty and we declined (Didnt think a $3000.00 fridge would give out in a year). However we were told information on extended warranty would get sent once it was close to our year ending. Well about a month and a half ago, we started to notice that the ice maker wasnt making enough ice. Then noticed the water was not as cold as it usually is. But we brushed this off as using it more than usual. Fast forward to a few days ago, our fridge completely stopped working. I immediately called Sears and was told that our warranty expired 3 days ago. We had mentioned that this seemed to have gone on for some time and just never caught it (Im not a fridge repair person). They said we would have to pay someone to come out and pay for labor and parts. We decided to call a local repair person, and he came out and told us that the computer board in the fridge is damaged and we would be looking at a minimum of $500.00 to replace just that part! So as of now, we arent sure exactly what is wrong it and Sears said they would come out to look at it in October (today is Sep. 9th). This is so frustrating, and we werent able to get any assistance from either company. If the computer part is damaged or broken, isnt that considered a defective part?

I love kenmore! I have had other brands of washing machine and dryer before and washing would take forever or I would have to leave my clothes drying for 160 minutes!! Now only 60 minutes its all I need for my clothes to be completely dryer. I would definitely recommend kenmore to anyone who asks.

My refrigerator is over 10 years old and running well. It has a bottom freezer which makes it more convenient because the items I use more frequently are at eye level. The adjustable shelves are also convenient for organizing my items. The crispers are large and I use one for fresh product and the other for cheese and bacon, etc. It also has a smaller third drawer which I use for deli meat. I love it and would recommend it highly. Solid and well-built.

The dryer does its job very well. It is fast and leaves the clothes fully dry on the first time. All the buttons work great and there is no off balancing going on. The washer fits all of my needs. I do about 3 loads of laundry per day back to back and the clothes do not stick get stuck or anything. It also can hold a king size comforter which is great. The dryer is a white front loading dryer and the metal it is made out of is very durable. I have no complaints about it. The buttons are steel and the handle on it works very nice. The value I paid was worth it. I paid one hundred dollars for it on sale and I got a deal I think. It is well worth the money I have had it for two years and it works great.

We had very few problems over the years. It was purchased in the seventies and I believe we had it into the late nineties. Actually we moved and left it at our old home. How much longer it was in use I do not know. It may still be running. I dont recall the size but at the time of purchase we were a family of five, so with that in mind I am sure we purchase the right size. The freezer was across the top and always seem too adequate for our family. I guess its appearance was satisfying. I remember in later years in the life of Thorpe fridge we had it painted to match our new decor in the kitchen. The price of the fridge was probably middle line. It was not an economy price nor the more deluxe model. It serve my family very well although there wasnt a lot of bells and whistles.

I grew up in a family that always used Kenmore appliances so my owning them is just natural. The Kenmore name carries the value. And people I talk to and with feel that Kenmore is a workhorse that makes it a good value. I have kids and animals so laundry is a daily chore. I like that I can wash jeans, towels, blankets and comforters and they come out clean and unharmed. Theres too many times I have used washers that dont always clean consistently but this is one of the best and most reliable. It is very nice looking, too. I have a laundry closet right off my kitchen and it fits in well with my other appliances when the closet doors are open. The dials are sleek looking and very easy to use.

You cannot go wrong with this purchase. Never have had to call for maintenance. Uses minimal detergent and water, easy to use for anybody, even my 12-year-old son. These are some of the most reliable washer and dryer sets I have ever owned. The buttons are easy to push and the writing on the front is easy to see. They are very sleek and smooth. The fronts are easy to read and operate. There are no knobs that you will have to try to turn and it is self-explanatory on how to run these two fantastic machines. They are a little more expensive than what you can find on the market, but when you take into consideration the costs of repair they are worth it in the long run.

The washer and dryer functioned properly. They did their jobs completely as expected and lasted for a long time. Very satisfied with the purchase. It is the most reliable washer and dryer I have ever purchased. They function as expected and operate quickly and efficiently. Its all great. The appearance is good. There isnt much that separates most washer and dryers as far as appearance, but it looks really good. No problems with appearance. Not the cheapest product on the market, but very much the best value. Everything about it is perfect, and the cost is just a little higher for a quality product.

I did not buy it. It came with the house. Mine is stainless as my other appliances so they all look good together. I hear people saw they do not like that type due to fingerprints but this one is not bad. It has a lot of space in the crisper which actually I wish was just a bit smaller. I love the deli tray, that gets used everyday. There is a lot of shelving in the door. I like how the shelves are movable so I can adapt it if I have large items. Freezer also works great. It seems to be pretty energy efficient, which is more important to me, since I can see a pie chart for my electricity and my usage is not that bad.

I purchased this Kenmore 94173 range online and so wish I did not. My old ovens control panel exploded and I decided to get a new oven versus repairing the old one. I do like the stove. My one issue is keeping the black glass top smudge/fingerprint free. The glass top is just about impossible to keep shiny. I have tried the recommended glass top cleaners by Kenmore and they have failed horribly. No matter which product I have tried, nothing so far has removed the smudges. Even though the glass top is clean, it looks terrible. Really disappointed that Kenmore does not realize the frustration of black glass tops. Now I place teapots and the like on the stove to hide Kenmores idiocy.

After having all Kenmore kitchen appliances that lasted over 15 years, I decided to go with Kenmore for everything again. Turns out the quality is no longer the same. Appliances are less than 3 years old and today the refrigerator and freezer both stopped working. Its a counter depth, Kenmore Pro series, freezer on the bottom. After doing some research today, I found out that its made by LG. The cost of the refrigerator with the additional warranty was about $3,300. So, I call Sears today to schedule a tech to come out and see whats wrong with it. They tell me the soonest emergency service they can schedule is October 19th... 11 days from now!! Thats insane! No wonder this company is getting ready to close. I will never purchase Kenmore appliances again!Updated on 10/15/2018: After doing some research today, it looks like theres a potential class-action lawsuit against Kenmore and LG for these faulty, short-lived compressors. Apparently, this lawsuit also covers the LG compressors hidden behind the Kenmore façade. Heres a link with information about the potential lawsuit: **. Hope everyone with this problem follows through with this, especially after Sears filed chapter 11 bankruptcy today. This means the extended warranties purchased by consumers will be decided in court as far as whether or not Sears will have to honor them.Also, heres some good info if you run into a problem and need to contact Sears... Inside my refrigerator owners manual, it mentions that warranty repairs are eligible for rental reimbursement. When I asked Sears about that... they then decided to tell me that they would send me a check for $115 which would cover part of the cost to buy a small refrigerator to use til mine is repaired. I purchased a small, 3.3 CF fridge (not a Kenmore though!) for just over this price. Also, as mentioned in the owners manual, you can fill out a form to get $250 back from Sears for spoiled food caused by the refrigerator not working. It states that you can claim this $250 one time per year. Again, until I brought this up to Sears, they werent going to mention it. Hope this info helps other frustrated customers! In the meantime, Im still waiting for the tech to come out to diagnose what happened to mine. Seems like it was another compressor failure. I should know more on Friday... after 11 days without my refrigerator.

Do not purchase the Kenmore countertop microwave or any Kenmore product. I have lost all faith in Sears and the Kenmore brand. The Microwave tray inside bangs around now and all the paint on inside door when you open the door on the bottom is now all peeling off. This was a total rip off. There is no way this microwave should not have lasted longer. I have my receipt online at Sears.com, was purchased on 4/1/18. Guess the April fool’s joke is on me and they get another consumer’s hard earned money. So disappointed to say the least. Just awful!

This dryer works really well. It has tons of settings for various kinds of clothes, is easy to load and use. I was able to reduce my laundry time with this. It hasnt broken down at all on me yet, and I use it at least once every week. I would say this dryer is really built to last, and it shows. Solid and sturdy! Sleek, pretty and fits in with the other appliances I have. It is easy to see the status of your laundry, and I really prefer the look over the look of a top loader. Absolutely a good investment. Im really happy I saved up for this. Its energy efficiency has saved me a lot of money. My old dryer used way more electricity!

Has always been a trusted appliance. Never had an issue. My parents have always used this brand and it was recommended that I get one as well. Looking forward to the next generation of fridges from them. The freezer could be bigger in the model I have. There is never enough room for everything for the month. Shelves could be made more sturdy too. Overall has always performed well, just the design inside needs to be better. I have a traditional white model, looking forward to updating to a stainless steel one. I have seen they also have ones with computer chips in them, I am guess Frigidaire has them too. They are getting a bit pricey these days, that I have noticed. Would be nice if they offered a trade in option for existing fridges to help cut down on the cost.

I couldnt ask for better. Everything was chilled perfect and the freezer kept everything frozen without too much frost. Plenty of room for my 6 member household. I know for a family of six it was more than enough room so if your family is 6 or less it would be a wonderful fit both top and bottom. We had two 18 pound turkeys in the freezer and still had more than enough room for more not to mention the inside door space. I think as far as looks you cant be disappointed. Its sleek clean and above all goes with all decor. If your look is modern, old fashion, or just whatever works, I think its a universal type of appliance. If I had to make a choice on what type of refrigerator I could buy, have ,or be gifted I cant say I could think of another one that would in my opinion surpass the quality and capacity of the one I have. Great size, check. Great look, check. Big bang for your buck, check. What more could you need.

This dishwasher is very good. It was not too pricey, to begin with. It never breaks and has never been broken so no maintenance has been required. It leaves the dishes very clean. It also does not make too much noise and does not take a long time for each cycle like other dishwasher machines. It fits perfectly in the designated area and the inside is very spacious and has special places for each type of dish. Its appearance is elegant, simple, clean and looks like new even after owning it for a few years.

The Kenmore deluxe dryer with heat sensor technology deserves nothing less than poor performance rating from this purchaser. I have had Sears service technician here several times trying to satisfy my complaint that it dries clothes poorly. After several computer assisted adjustments it still does not dry socks and heavy bulky items after being in the dryer 60 plus minutes.Terrible dryer, many different settings have been tried with no success. The auto dry feature does not work as advertised. The technician said its the dryer sheets. Bunk, I hardly use any. Warning try and get any assistance from Sears in Chicago, forget it. Junk, dont buy appliances from Sears. I have been a loyal Sears customer 30 plus years and their stuff is so bad. Im glad they are failing and going under as I had to get rid of their washer. It was so undependable. Buy from dependable manufacturers and remember Sears is not what we remember them for.

On 1-28-18 we bought a NEW Kenmore Elite Convection Oven with Warmer Drawer. also bought the Warranty Protection. Total sale $2,084.43. First one came damaged. March 2018 received the second one. Good shape, but the delivery guys left clear tape on the inside and left the oven on. When I opened the door the gasket pull off the oven. Took 2 service call to get one installed right. Glass Top is a pain in the butt to clean. You have to use Kenmore Cleaner. Nothing Else Works. Convection (Double Fan) is horrible. Bakes Terrible. No matter how much I try either things are way overdone or doughy in the middle. I hate it. I have had a convection oven for 17 years and I have loved every minute of it. Used convection at all time. Not with this oven! Its is just beyond me how it is so terrible. Sears repair guys came 5 times so far. Now the bottom drawer is rubbing on the underside of the oven where the heating element is. When the oven heats it is expanding the metal under the oven. Now they tell me it will be a Major Rebuild. I was told my a Warranty Supervisor (Alisha) that if the tech came out and confirmed that the problem was indeed what I was saying I would be issued a refund ticket for a new or different oven. Well now they (Milly a different Supervisor) are saying that in order to issue that the oven will have to go under the same repair 4 times in order for that to happen! So 2 repair guys will be coming this month and it will take 3+ hours to repair a defective oven at the cost of about $400.00. The repair guy said he has never done this before so he is bringing another guy with him. So yet another day interrupted by a Sears Repairman that should not even be repairing this oven. We should be able to return it for a full refund or an exchange. Oh and the repair guy first attempted to fix the drawer by bending the sides with a block of wood. Now the drawer is bent and the issue was never the drawer, but the bottom element causing the oven to warp downward against the drawer. It is worse than before he came! When the oven cools it pops back up. It is a factory defect and we should not be treated this way! I stopped using the convection after one repair guy reset it over 35 degrees upward. My cookies were burnt in 2.5 minutes and doughy in the middle. I reset it back to factory temp and gave up. The oven bakes fine at reg bake, but the convection part of it sucks! I have spent hours on the phone with Sears Warranty. I have gone through things like, We cant find your information, You didnt buy a new oven, lost information, complaints not being documented after they say they are writing it down on our account. Either they lie about their names or the next person lies about now knowing another Supervisor. I request a Supervisor and they stall and keep asking me how they can help me. Oh and if you call Sears Warranty and get a gal named Kathleen, just hang up and call again until you get a different person. She is the worst. She cant find anything. She cant type even your number in right. I have dealt with her enough to know just to hang up. If you tick her off shell say she is transferring you, but youll be disconnected.We are now considering loading up our oven on a dolly and taking it back to the Sears Showroom with all the receipts and demanding a refund. Wish us luck. DONT BUY FROM SEARS!!! We have been Sears customers since 1976 and loved them. Now they are the worst company ever! Customers are NOT important to them and neither is keeping their word! Warranty Persons Names to take note of: Kathleen, Milly and Alisha (who now doesnt exist according to Milly).

Had for a while now. Lots of space to store food. Would be nice if freezer was a bit bigger. Drawers can sometimes be difficult to open and close though. Overall would buy again. The main refrigerator size is good. Plenty of space for storage. The rails on the door can be annoying if something tips over and is small enough, can fall out. Freezer could be bigger. Appearance looks good. However if you have kids you, their fingerprints will show up all over the front panels. Easy to wipe and clean, but just gets annoying with all the smudges. I dont remember the exact cost, but it was on the affordable side but still a nice fridge. Very comparable to the higher end more expensive models we saw.

Washer works very well and the dryer works very quickly and efficiently. Would like to get a bigger capacity dryer though but the washing machine works really well. The washer could be a larger so we could wash bigger loads and the dryer could be larger for big blankets and quilts. I could use a more efficient washing machine. Both the washer and dryer look all right but could be more rugged and sturdy. Maybe taller and less wider so they can fit in smaller spaces. The washer and dryer are worth the amount we paid for them. Just think we need to spend more money for a bigger capacity washer and dryer.

The appearance is very modern. The design of the machine is according the specialist great idea. The capacity of the machine is very big and contain around 1 ton of clothes. The motors is long lasting and the cycle is fast. The time of the program too short and save the energy but very efficiently wash the clothes very clean. Also, the inside is made stainless materials. All are very updated. The rate is far above than the other models. It last longer than expect after the manufactured and it can beat the similar models on the markets. Also, very reliable. I used the machine more than 10 years without any problem and maintenance free. The cost is not very expensive / energy saver program apply it very well.

Kenmore refrigerator works wonders. Love the style and how it looks. The size is also so amazing and big. It holds all your food and in your freezer. Its a must - every lady needs this in the kitchen. It is worth every penny and I would recommend it to anyone.

Kenmore Front-loading Automatic Washer Model #796.4127 - We purchased our washer about a yr and a half ago. Hate it on SO many levels. I thought it would be great for bedding and such but NOTHING comes clean. I can wash my husbands work shirts and after they are washed and dried I can still smell his cologne on the shirts. We live on the water and I lost my top loader in a hurricane which caused our basement to flood. I was overjoyed thinking I could finally buy a front loader and that it would be so much better. I wish I could turn back the hands of time and know then what I know now because I would have bought another top loader for sure. You just cant get clothes clean without an agitator! And the SMELL!!! OMG it is HORRIBLE! It has this little drain tube you have to drain every couple of weeks, you cant leave the door closed or the smell is disgusting, but then you worry about the rubber seal drying out. I hate this washer on so many levels it isnt funny. Would NOT recommend it even to my worst enemy. Laundry is enough of a chore without having to wait almost 2 hours to wash a load on the heavy setting but if you dont set it to that, nothing comes clean. Heck even on the heavy setting, it still comes out as stained as it went in. I use a laundry pretreat and that helps a little but if you are thinking of buying this, change your mind and RUN!!!

I had a Kenmore Range MOD# 790.9611. It turned on while my child and I were not home and burned our apartment down to the stud, leaving us homeless and with absolutely nothing. Everything we had is gone and Kenmore doesnt want to take responsibility for their product. Mind you I have not used the stove in several months because we do not eat at home during the summer.

We purchased the Kenmore Elite Dishwasher, 2 days after the warranty expired, the whole top rack stopped working, needed a technician to come out and charged us another $200 in parts plus the $59 service fee. 6 months later, there is water leaking all over the floor... the motor pump! Been trying to get someone out, they are happy to charge me for an extended warranty that is $222.99 that only covers up to $500 in parts. Have been on hold for over 1hour 43 minutes, been transferred a million times and hung up on twice when asked to speak to a manager. WORST decision ever!!! Sears is the such a joke, will never buy anything form them again. Kenmore is a piece of junk!!! Couldnt be more disappointed!!! Save yourself and your wallet the agony and RUN out of the doors of Sears.

No issues or service calls. I have just realized that it has performed for 15 years. It is frost free and has traveled from Georgia to Alabama and continue to work well. This refrigerator has a 20 cubic foot capacity, with adjustable shelves for taller or shorter containers, two vegetable bins, a dehydrator with adjustable temperature levels, an ice maker and plenty of room in the freezer compartment. The appearance is a non smooth finish that does not receive fingerprints and two separate compartments, one for the freezer and one for the regular stuff. It looks great and works great. The value of this refrigerator has been superior to the quality of products on the market now. I know of people who have replaced refrigerators and have had them less time than I have had mine.

It worked pretty good. I always rinse before I set them in though. So I didnt really try it full potential. It work fast as well but I hate the drying spot on dishes though. It was the average size dishwasher that comes in a typical apartment. I could fit the day worth of dishes in there so it worked for me. But Im single living alone so I would recommend something larger for family. It had a nice appearance. It did blend well kitchen scenery and the rest of kitchen appliances. Sleek and modern would be the best words to describe it. I feel like I got the money out of it. I did not have any maintenance issues with it. It was easy to maintain. The quality of it match the dollar price.

Kept things cool as it was supposed to. Sometimes had trouble but I could adjust it. Worked fine, just a little small! I ran out of room a lot. There were only 2 people in the house at the time, but we often hosted big dinners and I made a lot of food, and thats when the fridge was too small. Not enough space for leftovers either. Freezer too small for our needs. Easy to keep clean, matched the decor, looked fine. We had a stainless steel fridge after this one and that was a lot harder to keep clean. This white color worked well and was a lot less maintenance. I didnt buy this fridge so Im not sure what the cost was but I imagine for price and performance, it is a good value. It does the job and fits (size and maintenance).

Ive been a faithful and happy Kenmore appliance buyer for decades. Based on that experience, I recently bought a Kenmore Elite $1200 refrigerator. It developed freezer issues a month after the warranty expired and when I googled the issue I found that this was a common and known problem for this whole line of refrigerators. I contacted two local appliance-repair people and they both told me too bad, Kenmore used to be the reliable source of appliances, up until two or three years ago when they stopped manufacturing them in the US and started buying from the lowest bidder and just rebranding the resulting junk. Im disappointed in yet one more company having sold out and let down the faithful customers who kept them in business all these years. I will never again buy a Kenmore appliance, unless its an older used one in good condition.

Its very spacious. The first time I saw it I fell in love literally. It was just so nice and big. How could you not like it? It was so affordable too. I just couldnt walk out without buying it. Best decision Ive made all year. I could fit literally anything in it and that makes me happy because I do cook a lot sometimes too much and I need space for my leftovers. The fridge may seem small to the eye but once you open it, its a different experience. Its worth every single PENNY. Im telling you, go get you a Kenmore fridge. You will never regret it.

This dishwasher is now close to 10 years old. It still runs and cleans dishes just as well as it did when new. I have never had to have any repair work done on it, and find it is one of my most reliable appliances. Both the upper and lower baskets are very roomy. Even with my large family, I can fit all of a weeks dishes--including pots and pans into one load. There is enough space between the two baskets for taller dishes, and enough space up top for taller glasses. The stainless steel front blends nicely with most kitchen decors. Plus, the stainless steel is easy to keep clean. Its black accents match other appliances in my kitchen. Overall, even though its almost 10 years old, it still has a modern look that enhances my kitchens appearance. I have many times over gotten the value for the money paid for this dishwasher. It is economical in its water usage, and its dependability has saved me from spending money to repair or replace it.

I am an owner of the Kenmore Elite dishwasher that I have bought in 2004 (8 years ago) from Sears Canada (model 666.16462300; SER FR1509082). Ive been told that the dishwasher was made by Whirlpool. It has been a good dishwasher aside that the door was noisy. Last night when I turned it on there was a black smoke with smell of burned rubber and flames coming out from the top of the door and one can see sparks behind the buttons as well. I just want owners of the same dishwasher be aware of the potential fire hazard. If we weren’t home when it happened, we could have lost our house. Multiple times I have tried to contact both Sears and Whirlpool to file a complaint and to ensure a follow up, but nobody is interested to come and look at the dishwasher to establish what the issue was unless Im willing to pay for it. I dont care about repairing the old one. I just want my dishwasher incident investigated for safety of other consumers.

On 10-28-2011, Sears Kenmore washer was repaired. model # 45087 and serial # cst0410838. The machine now is quieter and runs smoother than ever. We believe the suspension system was defective since it was new, as we had to adjust loads to eliminate the shaking and vibration. We have spent years of working with this washer, and now paid $280.00 to repair. What will Sears do to retain our business?

This fridge lasted almost 3 years before I moved and left it at my old home. It worked very well and the ice machine was fantastic. The produce stayed very fresh also. Very small freezer. Too small to do big shopping trips at one time. Always had to rearrange and stuff things in. The produce drawers are small too. Stainless steel was beautiful. The shininess always showed. The machines were elegant. The inside was refined and modern. It was very nice looking in general. The value was just fine. The price was just right for a machine that lasted for so long and never had an mechanical issues. The value was very balanced.

It does what you hope for from a refrigerator. I have yet to require any service for it. Maintains the temperature on both the freezer and fridge side with no typical fluctuations or opening to be surprised by suddenly freezer burnt items. A very reliable appliance. Fits in any standard space in I would assume most kitchens. No difficulty in installing and no need to compensate for its size in order to install. Was easily maneuvered with a dolly and I was able to do the entire install on my own. My model is black and I prefer that overall as it doesnt throw off most if not all kitchens decor for those who enjoy a flow to their rooms. I find that black melds well with even the most diverse of kitchen designs and cabinetry. As Ive said before this model is incredibly affordable and does all the basic things you need it to do. Reliable and smoothly built, this is a treat. Well rounded item by all definitions.

The experience we had with our Kenmore Refrigerator was very positive. The appliance was very durable as it lasted more than 15 years. That was the second longest tenure of any of our refrigerators since we moved into this home in 1967. It had to withstand opening and closing the appliance dozens of times on a daily basis as there was always great traffic around our Kenmore. Its like many of the Sears products that we have owned: tremendously sturdy and dependable. I would heartily endorse the Kenmore fridge.

This appliance was easy to install. It doesnt use a lot of water. There is plenty of room to stock up all of my dishes. I think I got a great dishwasher. Thank you. There is room for all or most of my entire collection of plates, bowls, utensils, cups, etc. It does the job every time, in a quick amount of time, every time. This was a good buy. Snazzy design. Simple, compact, easy to use. I purchased the black model. Its modern look, fits well with todays kitchen trend. Whoever created the blueprints for this is a genius! Affordable. You get what you pay for. But with this, I got much more than I bargained for.

Ive trying to my fridge fixed since March 2016. Its now September 15th 2016 and my manufacture warranty will run out in the next 10 days. Problem: Ice doesnt work. Beeps for no reason (thinks a door is open when that is incorrect). All lights do not work (If I unplug the unit, the lights work for about 5 minutes). Issue with service: Ive been contacting Whirlpool customer service to fix a Kenmore product (Sears told me to call them). They have sent the technician 6 times. Nothing has been fixed. They have changed many parts but with no change in the actual problem. Im worried that theyre just trying to wait out the 12 month warranty and then Im stuck with a broken fridge... Ive tried calling Sears many time. Both Sears and Whirlpool are unable to solve the problem. Sears says they cant touch the product until after the manufacture warranty. That doesnt make sense to me. Please be very careful with Kenmore products made by Whirlpool. They dont care.

I have a double-door Kenmore refrigerator, which is very good. Nice cooling system with good defrost. It has enough space for storage of items. It has adjustable shelvings. High energy saving, efficient, appearance. It has adjustable storage.

They guy at the store recommended Kenmore Refrigerators. I liked it and it was the right size. It was in my budget and I’m very pleased with it. It was in stock and they were able to bring and put it in right away. It has worked great. It keeps food just the right temp and food always stays fresh. Shelves are sized nicely and it is not noisy which I like. But why do all appliances look the same? I like something different and I wish they came in different colors, like red. And I wish the ice cubes were a different shape. The freezer seems small to me and should be bigger as well.

The Kenmore dishwasher was rather quiet which is nice compared to some other models. However, I wish there were more space and that it sterilized dishes. I also wish the dishwasher had a better drying mechanism because my dishes are still rather wet. These newer models are supposed to be more energy efficient but we never noticed a change in water or electric bill. But overall, the dishwasher met our expectations for the price. It cleaned the dishes fairly well, was a cost effective option that met our needs and would choose again for future purchase. We have not had any mechanical issues which is also a plus.

I did choose the slide-in model not realizing that there is an oven size compromise, so it is no fault of Kenmore. The programming features are too many to understand, too. But oven and warming drawer work great and the placement of top burners is good, however, I wish there was a medium-size burner for saucepans and also wish I could use cast iron on the smooth top. Overall, Ive turned out many great 25 pound turkeys with all the trimmings for Thanksgiving.

We have had no problem with the Kenmore washer or dryer that we have had for over 8 years. We even had my children and grandchildren living with us at one point. This meant multiple loads of laundry since the children were in diapers and they were cloth diapering.

I like that I can set the washer to start later, like an hour or two up to 12. That way I can go grocery shopping and when I get back the washer will still be on. My complaint is that Im not supposed to cover the center (theres no stick anymore) where theres a metal button. If it gets covered, like when I wash sheets and blankets, it wont drain. Itll actually take more time by re-rinsing and not draining so my sheets and blankets come out soaking wet. They never spin dry either. Id like there to be an option to spin only. Right now I have to select rinse and spin, which uses more water. That kind of defeats the purpose of it being HE.

Recently purchased a washing machine and dryer of Kenmore. It was the best decision me and my husband made. Our clothes are a lot cleaner, they do not stink any more and the machines are energy efficient which is great for us saving money on water and power. The washer and dryer both let me know when the clothes are done so they do not sit in there long. Washer and dryer are both very quiet which is a huge plus. Comes with a great warranty. We have never been happier with a washer and dryer set. Clothes are cleaner, fresher and wrinkle free. I would most def recommend this brand to someone.

It was a good dishwasher. Always worked. Used a good, white cheap detergent. It was a good to use. Went by quick. Dishes sparkled to use the jobs to do the dishes. It was a nice white, clean color. Looked very nice. It was a very nice size. Fit perfect. Runs well. Good looking machine. Cant do the right thing. Holds 30 plates 40 cups 100 silverpieces. Perfect location. Good sink. Total detergent, nice glasses. It was around 600 dollars. Nice height and width. Good quality merchandise. It was an easy set up. Worked well to use. Held plenty of dishes and glasses. Did the trick in a timely manner.

I love this fridge because it is large and roomy and Kenmore is a very trustworthy brand. Love this brand and I would recommend to anyone. It is quite large but not so big it becomes awkward and bulky. It is the perfect size for a family of 6 people and I am happy to recommend it. It is a white and modernized for a modern or a traditional family. It is very much an awesome thing. Great stuff everyone. I think the frost proofing is a feature that most people really cannot live without. Everyone thinks they can do without it but it really comes in handy.

My Kenmore refrigerator is 2 years old. The freezer compartment keeps shorting and will defrost and refreeze again. This has been happening for 2 months while I have been waiting for Sears service because they no showed on me 2xs! I finally gave up on them and called a local repair company to come out today. They said the error is on the compressor and it is failing. I need a new compressor and with parts and labor it is close to $1000! He just left another home with the same refrigerator and the same exact problem! Apparently the product only has a 1 YR warranty! What a ripoff! I spent close to $2000 on this and now I have to get a new refrigerator or fix this piece of crap... which isnt guaranteed! Dealing with the Sears service department has been a joke and quite honestly I am at my wits end! Of course they are backed up for months for repairs when all of their products are failing! These Kenmore products apparently are not what they used to be and who is going to protect the consumer who is paying a small fortune for them! They should be recalled immediately! Very bad business.

Its simple to operate and it saves on energy and cleans efficiently and is durable... There is little to no mess after you take your dishes out and it also is efficient with the use of cleaning agents. It doesnt make my kitchen look cluttered and also all of the wires and tubes for the water are hidden out of sight to make for a more safe area without having to worry about tipping over anything. The appearance of it I think has a very modern and sheen look... I chose it because it pretty much matches my other appliances... I would definitely recommend this product to others. I think I got a great value for the money I paid for it. There are many expensive brands as well as the one I have but its well worth the money.

We have owned Kenmore appliances in the past and we have found them to be durable and trustworthy. We highly recommend them to consumers all over the world. We have owned several Kenmore refrigerators, and have found them to be large, useful and reliable. Innovative, beautiful appearance. A terrific appliance to own. They are valued and are frequently on sale. We love Kenmore appliances.