Warranty means nothing! Be careful! We have all paperwork and product details and numbers but because I can say where I bought the oven warranty means nothing! Even had the cheek to say they could repair at cost. After mentioning we have a family of 3 children under 3 years of age so the oven (which only needs new springs) so we can make dinner for them, their stance never changed. No fairness to the consumer and all new home owners beware, if you haven't bought the product so unaware of where it was purchased but within warranty they will try and charge you and won't help no matter if you have young children to feed. The advisor I spoke with was Shoab, who was polite but also didn't really care about our needs or a solution to help.

I am only giving 2 stars purely because of the engineers. I bought a washing machine and heat pump drier in March of 2020, this was purely based on the 5 year guarantee that was offered upon registration of the products which I thought was fantastic. In 2021 however, the washing machine started making a knocking sound. I was told the drain hose should be connected to the sink, the error codes removed and all would be fine, still made a sound, the cpu board was replaced, still made a noise, on the 3rd visit it was then found one of the shock absorbers has not been put on correctly in the factory, so on the 4th visit finally my washing machine was fixed. Fast forward to 2022, my tumble drier started making a strange sound, engineer came out and told me the compressor was knackered and I would need a whole new machine as they don't do a replacement part. After only 2 years this machine has to be disposed of which isn't very environmentally friendly. Anyway, after all that I have found that the model of my drier no longer exists as Grundig have discontinued it, on top of that they now only offer a 2 year guarantee on their large appliances with some exceptions none of which being the driers (I wonder why...) so I am waiting for a call to arrange a new drier to be delivered, but it begs the question of will they give me an extra year warranty as the whole point of my grundig purchase was the 5 year warranty, it's busted after 2 years and new products only offer 2 years. The only positive experience so far is the engineers who are nothing but helpful. The products themselves are very poor and I don't hold out much hope for my replacement either.

We purchased a Grundig American Style Fridge Freezer 18 months ago. Our first call-out was just 1 month, the control panel on the front did not work properly. the next call-out was June 2021 the Ice Maker broke. August 2121 the Lights on the front stopped working. An engineer came out, could not fix it, then said he would order the parts, he returned on 15/08/21 with parts and again said he could not repair the lights and would have to order a New Door. On the Afternoon of 25th after the engineer left l phoned customer support. After a long discussion regarding the Product and my 2-year Guarantee only has 6 months left and how utterly l was now worried that no one would give me an extended Guarantee, he agreed that it was not good and gave me an Uplift number that l should take to Currys and they would take care of an exchange. On arrival at Currys the service young lady got through to Grundig and was told the number l was given was not an uplift number. It was nothing. I was blatantly lied to. Looking on Grundig website 40 minutes ago, they do not have an American Style Fridge Freezer listed.

Very good build quality, much better than the hotpoint it replaced.

Bought a Grundig Fridge Freezer advertised as having an extended 5 year Guarantee if registered within 90 days of purchase. I immediately went on line and registered my product and was sent a 2 year guarantee, I have tried numerous times to telephone customer support and have this rectified but I can not get an answer no matter how long I wait. Does Grundig Support actually exist?

Purchased a tall Grundig fridge from PC world (Currys) Paid for the door handle to be fitted on the right. It took them 2 weeks to send someone as no one was trained to do the job. Then the top shelf in the fridge door broke. The lid fell off. Trying to get a new shelf is impossible . Don't buy from Grundig!

Very good, it cools very well, much quieter than the description, the unit in the house can only be heard on the turbo, and the one outside can only be heard with the window open, I took it from another store for 1800 RON, it does everything says it does, wifi easy to install through the application and can be controlled remotely and with mobile data. We'll see how it behaves over time, but with a 5-year warranty, I think it's a good thing.

This Grundig dishwasher works like a dream! Easy to install and instructions are straightforward. I used the unit on Quickwash to test, and this cleans anything. Gets super hot and once you open the draw the dishes are dry from the heat and steam. Highly recommended!

Bought a Grundig Oven from a local retailer October 2021. The control panel on the oven overheats and switches off when you use the cooker for any longer than one hour. Engineer has visited and confirmed that the design of the oven is the problem and recommended an exchange. Grundig Customer Service team in the UK have refused to exchange the oven. Several calls now to Grundig and two trips to the retailer who has advised us to get an uplift code from Grundig. Grundig are refusing to give an uplift code. Grundig sort this out! We have an unsafe oven.

Called Grundig for help under warranty. I made a point to check they had my phone number in case we were ‘accidently’ cut off. About the time they started to run a diagnostic check the call mysteriously was cut off….and of course I received no phone call back.

Ordered this from takealot since ours broke and I was to lazy to go look for a new dishwasher in the traditional retail stores. I was not disappointed with the Grundig dishwasher, it looks great, and is less noisy than the unit it replaced. will gladly recommend this if you are considering a purchase

Early days yet but just bought a Grundig 10kg capacity washing machine at a great price from Curry's. So far very impressed especially with the 40c 40 min quick wash Seems to be a very quite well made machine...more than a match for the old Bosch that it replaced! Great delivery and collection service from Curry's.

The worst company ever! If I could give them -10 I would!! Be aware that they falsely advertised their products (stoves) are A energy rating and it’s false. I have solar and specifically researched for a A rated oven. After installing the documents left by the electrician showed a B rating. All attempts to make contact on their website was fruitless. Thankfully I took screen shots and have emails as proof of their deceit. The local agent Arclik, distributes Defy and Grundig and it took countless phone calls to speak to someone who promised to sort it out only to conveniently be on sick leave and not come back to me… ever! I told them I needed it sorted out as I was going into hospital the next day. Then Spoke to Innocent who had absolutely zero understanding or empathy. Also promised to call back… never did despite trying to get hold of him again. When asked to speak to management he told us he would go higher and come back to us… it’s now a week later. Suddenly they changed some of the specs on the website… so devious but I’m not leaving it there. Once I have recovered I will be taking this to the Consumer Council so no one else is ever ripped off again. These people have ripped off and lied about their products. STAY AWAY FROM THEM AND THEIR PRODUCTS…. Please!!! You have been warned!!! Bosch has an A rating… and very reliable, go with them instead!!!

ZERO STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AWFUL COMPANY. FAULTY PRODUCTS. DO NOT WASTE YOUR TIME OR MONEY. I purchased a Grundig Fridge Freezer which has had fault after fault after fault. I was eventually told by customer services that I would receive an exchange and to call back for an uplift number. I called back and I am now being told that the person I spoke with was "new" and gave me the wrong advice. I have been told that I will need to continue to have repairs for a product that is CLEARLY NOT FIT FOR PURPOSE. Customer services will HANG UP ON YOU or leave you on hold purposefully for AGES. Last call 34 minutes and then they HUNG UP. They REFUSE to let you speak to management. DISGRACEFUL COMPANY. SPREAD THE WORD TO PREVENT OTHER CUSTOMERS FROM EXPERIENCING THIS. DO NOT BUY THEIR PRODUCTS EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

my 15 mth old Grundig washing machine that looks brand new has stopped working, messaged Grundig, on their website, through facebook, they are not even acknowledging , tried phoning, they are not answering, fuming is not the word, how come they are still allowed to trade with such appalling service, turned machine on, went to do other things, thought the wash was over, went back opened the door clothes soaking wet, and machine full of water, it had only worked 4 mins as clock showed 1.11 from the 1 .15 timer, got the clothes out had to wash by hand, tried machine again, turned on, then started to fill with water and then stopped, had to bale the water out with jug, these machines are not cheap, and now have to buy another, because I NEED one, disgruntled OAP...

I've had my fridge freezer GKF35810N for 10 months and am sad to say that the freezers bottom drawer front has snapped. Until now I had been very happy with my appliance but now disappointed that this has happened. I live on my own so the appliance does not get over used and has not been badly treated by me (female). I have been informed that the drawers/plastic etc is not covered by the 3 year warranty and so I will have to try and purchase this part elsewhere. Not happy at all. Thought I was buying a quality product, but is just poor cheap quality/workmanship.

Easy to operate, easy to clean, easy to install. Quite lightweight for a full-size dryer. Various drying options. Tank full indicator. Does not overheat the room.

Takes a bit longer to wash the dishes as our previous dishwasher. Dishes are however a lot cleaner and shinier. If you are looking for a reasonable priced high quality dishwasher, look no further.

Hello everyone. I have this air conditioning and it is very good. In summer, a hall of 25 square meters cools down very well, I also take into account the fact that the hall has 8 square meters of double glazing to the south where in summer the greenhouse is made without air conditioning, if I open the doors to two more bedrooms it faces then but it takes about an hour. I had to set the temperature at 25-27 degrees because it was too cold, the total area we talked about is 25 m hallway plus 36 m two bedrooms, I did not measure how much it consumes in summer. I also used it for heating but only for the hall and the situation is a little different: at -10 degrees it heated the hall we talked about earlier but it took 1.5 hours to bring the temperature from 7-8 degrees to 23-24 degrees, we keep in mind that the hall has three thin and uninsulated walls to the outside of which one is insulated plus that the entrance to the hall is directly from the outside. At -3 degrees he coped without problems and from 0 degrees there is no problem. When operating below 0 degrees it has cycles of defrosting the outdoor unit, the colder it has the more cycles. The heat setting was: -heat mode -temperature 25 degrees -fan (fan) stage 3, be careful not on the car. The current consumption is 1.2-1.5 kw / h at temperatures with minus, from 0 degrees it stabilizes at 1-1.1 kw / h, at 6 degrees the consumption decreased and at 300w / h. Personally, I think it is one of the best air conditioning systems because it works at -15 degrees and even below and has a heating power of up to 16300 btu which is great and the price is affordable.

I am nearly 77 and have had quite a few washing machines over the years. I can honestly say that I absolutely love this 2 month old washing machine , It is easy to select and modify programmes, it is quiet.. I run mine programmed during the night as I am on the white cheap rate meter. It is easy to drain the water when finished with a handy little hose at the bottom. At this early stage I cannot fault it. The only thing I do miss is the 1600 spin. But hey, that's not the end of the world. It is the best washing machine I have ever bought. Just hope it stands the test of time for the higher than average price.

currently on hold and have been for 32 minutes. Apparently "in order to assist with my enquiry I need to have my appliance number handy". Surely the first stage to help is to answer the phone! At this rate it may be easier to buy a new appliance. Hmmm, is that their intention?!!!

Look up who Grundigs parent company is, however at £20 more their "value range", it comes with a 5 yr guarantee. Heat pump is the way to go, It doesn't get hot so can dry delicates, and recycles the air so doesn't fill the room with moisture. Added to that it uses a 3rd of the energy of a condenser dryer - I think they are worth the price premium

VERY impressed. comes with detailed instructions for installation and using the machine. Very easy to understand. Features are GREAT. Highly recommended

The installation kit does not contain the consoles. It does not specify anywhere ... The consoles must not be smaller than 450 mm. Otherwise it is ok.

A bit on the small side for a large family but can't really complain based on the price. Great value for money. Looks quite stylish. Easy to use. Works perfectly unless you overload the machine.

My old Tumble dryer gave up the ghost after 25 years and could not be repaired, So i started to look around and read reviews ect .And it seemed heat pump Tumble dryers are the way to go .. And this tumble dryer ticked all the boxes, and it had a 5 year warranty. Its very easy to use , It does take longer to dry the clothes . but its very cheap to run and way more economical than my old dryer. I also love the light inside the dryer , its a nice little touch

I Purchased A Grundig GTN38250HGCW A++ as an upgrade from a 10 year old condensing C grand tumble dryer. I'm was very nervous about buying a new tumble dryer with a new type of technology, but after watching a few videos on how it works on you tube I decided to give it a go. Ok so the first thing to understand before purchasing a heat pump tumble dryer is that it will take longer to dry your cloths ! Once you accept that you will get on ok with it ! My old C Grade tumble dryer would take about 110 mins to fully dry a full load 6KGs , Great! - fast but expensive and it would always leave condensation on the kitchen windows . The Grundig Heat pump tumble dryer will do the same load in around 150 mins to fully dry a 6kg load - 190mins for 8kg load Grundig does claim that it will do them faster but this is restricted to 'cupboard dry- 60% dry' if like me you like your cloths to be dry when you bring them out they will take a little longer. As for energy consumption- I hooked up my electric consumption monitor to the power cable and was delighted to see that it does actually use half the power of my old C grade ! Ok so so if I set the program to the "Cupboard dry /60% dry" it would have probable used a lot less power and Grundig would be correct in their claims of energy consumption but I wanted dry cloths so yes it dose eat a little more power but still it is a lot cheaper. As for noise levels - well I've upgraded from a 10 year old machine that was very noisy so its bound to be better ! But I am presently surprised. I had read a lot of comments that said it was just to noisy. But to be honest for what it is and the job its doing I think its fine.

Very pleased. I recommend with confidence!

I recommend. A very good product.

Had a problem with my washing machine not turning on still within warranty only 2 years old cost £600, i agree the phone number is a waste of time no one picked it up,the best option is via there web page or social media. After a few emails via there web page got a reply and a engineer was booked washing machine fixed in 2 days under warranty.