Appliance Reviews


A.O. Smith Water Heater Reviews:

After 5 years of great service our water heater started acting up. The plum
After 5 years of great service our water heater started acting up. The plumber says 15 days until they can come out to fix, A. O. Smith stood behind the warranty and sent the much needed parts next day. I mean the very next day at no cost not even for shipping. I've never dealt with a warranty issue this easily. Simple install, Great company, great customer service. I look forward to many more years using their products.
Published: November 1, 2019
S. of Anza, CA
Source: consumeraffairs.com

I bought a lifetime warranty water heater 19 years ago. It sprung a leak an
I bought a lifetime warranty water heater 19 years ago. It sprung a leak and A.O. Smith gave me a brand new water heater at no cost. I called A.O Smith and they gave me a return authorization number. I took that and the old water heater back to Lowe's. Lowe's gave me a store credit for a water heater comparable to the one I bought in 2000. I paid $269 back in 2000 and Lowe's gave me a store credit for $500. I added another $200 and bought an A.O. Smith heat pump water heater. They do not offer lifetime warranties anymore but hopefully my new one will last another 19 years. My new one has a 10 year warranty.
Published: September 24, 2019
Scott of New Freedom, PA
Source: consumeraffairs.com

Installed an A.O. Smith water heater about a year ago for a customer. The u
Installed an A.O. Smith water heater about a year ago for a customer. The unit failed at the dielectric fitting. After speaking to their customer service they issued a full exchange at Lowe's. I was expecting a hassle at Lowe's and it was painless. Great customer service all the way around. Thanks.
Published: January 16, 2019
Bruce of Sarasota, FL
Source: consumeraffairs.com

If you look at Consumer Reports, EVERY SINGLE WATER HEATER regardless of co
If you look at Consumer Reports, EVERY SINGLE WATER HEATER regardless of company or brand is junk and easily breaks. So how you do buy a water heater? Do without a water heater? Boil water instead? Also consider many THOUSANDS of these are sold without problem, so occasionally there is a bad apple. Luck of the draw. I just got a AO Smith but I had one before that lasted for years. I just converted to gas so who knows. Yes I'm nervous... but Rheem also had its share of complaints so it's all luck of the draw. I won't be getting tankless -- the more parts and components, the more can break. I do agree you should get one with the longest warranty possible.
Published: February 25, 2018
Luke of Winter Haven, FL
Source: consumeraffairs.com

Hello. I have a A. O. Smith 50 Gal Gas Water Heater. I personally installed
Hello. I have a A. O. Smith 50 Gal Gas Water Heater. I personally installed it in 1990. The only thing that I had to do is replace the thermocouple once. It has never leaked or had any other problems. This is probably unheard of but true. 27 years and still no problems. I am going to replace it soon only because of its age. True story. I don't know if the new A.O. Smith Water Heaters are as good as the one I have, but I will buy another of the same.
Published: December 14, 2017
Dennis of Michigan City, IN
Source: consumeraffairs.com

AccuCold Refrigerator Reviews:

Making lunches and dinners for my family ahead of time is much easier with
Making lunches and dinners for my family ahead of time is much easier with the huge amount of storage space in my new AccuCold Freestanding refrigerator. Being able to store all of these meals is super convenient!
Published: October 6, 2019
Prommor from Avon Park, FL
Source: appliancesconnection.com

I bought this for my daughter as a wedding present and it came to my house
I bought this for my daughter as a wedding present and it came to my house a month before the ceremony. I moved my existing fridge to the garage and set the new one up in my kitchen. As I told my wife, it was just to try out. Long story short, I was scrambling to get another new one for my daughter and new daughter in law two days before the wedding. Fortunately, there was next day delivery.
Published: August 11, 2019
Houggettere from Dugger, IN
Source: appliancesconnection.com

This AccuCold fridge is worth every penny I paid for it. I wanted a All Ref
This AccuCold fridge is worth every penny I paid for it. I wanted a All Refrigerator design to match my open kitchen and found a great deal.
Published: August 1, 2019
Sessinget from Norwood, OH
Source: appliancesconnection.com

The unit is compact but offers so much more space than the Danby, dorm room
The unit is compact but offers so much more space than the Danby, dorm room size, refrigerator I had. I wanted no freezer, just refrigerated space and this fit the bill. Would like the door to hold milk cartons, but can live without that. The unit is quiet. The plug sticks out over two inches from the wall so I got a wall outlet that lets me plug in sideways.
Published: July 13, 2015
big family, Monterey CA
Source: ajmadison.com

Very courteous service. Even when I made an error on the delivery location,
Very courteous service. Even when I made an error on the delivery location, AJ Madison team made every effort to get the refrigerator to the correct location without any complaints. They were very nice to work with.
Published: June 13, 2015
ajmadison.com
Source: ajmadison.com

Admiral Craft Range Reviews:

The shelf inside of oven arrived damaged! How is that even possible! After
The shelf inside of oven arrived damaged! How is that even possible! After 7 days we have received replacement! Not super happy about this but I guess things can happen. Otherwise we are very happy with the variety of cooking options this range gives us. Purchased few other items from this site and so far I am happy. But replacement parts if damaged should be sent faster!!!
Published: March 10, 2021
Michas. Z
Source: kitchen-monkey.com

Heats up really fast. Works like a charm.
Heats up really fast. Works like a charm.
Published: July 9, 2018
Peter N
Source: kitchen-monkey.com

We are especially HAPPY with the new stove at our church. The purchase was
We are especially HAPPY with the new stove at our church. The purchase was a very positive experience as well. Thanks so much, JES!!
Published: January 11, 2018
Cassandra from Pine Bluff
Source: jesrestaurantequipment.com

I can’t tell you how much I love this stove. I’ve had it installed for
I can’t tell you how much I love this stove. I’ve had it installed for about 2 months now and have nothing but good things today.
Published: December 26, 2017
Valeria J,
Source: kitchen-monkey.com

Perfect to use as our 2nd grill. We just could not keep up with only one. W
Perfect to use as our 2nd grill. We just could not keep up with only one. Wishing I could have bought a bigger one now, but I have no complaints
Published: July 6, 2016
Jeremy K.
Source: acitydiscount.com

Admiral Craft Refrigerator Reviews:

Spacious, well lit, and works great exactly one year later. This refrigerat
Spacious, well lit, and works great exactly one year later. This refrigerator was my first major appliance purchase and I'm pretty proud of myself after all the research I did.
Published: January 26, 2021
Plut1974 from Los Angeles, CA
Source: appliancesconnection.com

I've only had this refrigerator for a month, but so far so good. It ke
I've only had this refrigerator for a month, but so far so good. It keeps all my food fresh and it operates quietly. What more could I ask?
Published: December 2, 2020
Riven1961 from San Jose, CA
Source: appliancesconnection.com

I don't usually leave reviews on any product. However, I have to say h
I don't usually leave reviews on any product. However, I have to say how much I love this refrigerator. My husband bought it for me as a present last month and ever since then, it has been doing its job without any problem. Also, it definitely worth the price.
Published: December 1, 2020
Souble1952 from Garfield Heights, OH
Source: appliancesconnection.com

We knew exactly which refrigerator we want so we thought it would just be a
We knew exactly which refrigerator we want so we thought it would just be a quick jaunt to the big box store to pick it up. When we got there, we found the salesperson completely unsavory and they tried to upsell us at every turn. Wasted trip. Went to ApppliancesConnection.com, purchased what we wanted (at a lower price than expected, I might add), and it was delivered in a couple of days. That'll be our first course of action next time.
Published: November 7, 2020
Sages1998 from Rowlett, TX
Source: appliancesconnection.com

Pros: it has enough space, very easy to clean, and has good lighting. Cons:
Pros: it has enough space, very easy to clean, and has good lighting. Cons: In despite all the good things about this refrigerator it is bit noisy. However, I can live with that. Highly recommend it!
Published: September 5, 2020
Dolovedes from Lubbock, TX
Source: appliancesconnection.com

AGA Dishwasher Reviews:

When I did my kitchen renovation I was looking for certain appliances and A
When I did my kitchen renovation I was looking for certain appliances and Avenue Appliance Store - Kitchen & Home Appliances was able to get both the AGA oven and Miele dishwasher that I wanted. Nobody else seemed able to accommodate me as well as they could. Overall, I was very happy with their ability to obtain these appliances for me. I was also very happy with the prices of the items. But after the sale was made, it seemed that the people at Avenue didn't treat me quite as well as before the sale. They were a little bit harder to reach and not as responsive. I was especially concerned with the installer they referred me to. I needed a certified installer to maintain the warranty on the oven but the fellow who Avenue recommended didn't seem very knowledgeable. I had to point out a few things to him myself. Additionally, the stove needed to be turned on and run for a specific period of time before its first use and when I did so, I discovered that some packing material had been left inside. I saw the smoke and almost started a fire in my new kitchen! The installer should have been more on top of this significant detail. Otherwise, everything with Avenue Appliance Store - Kitchen & Home Appliances was excellent! I recommend them to others!
Published: May 20, 2020
Shauna K. Edmonton, AB
Source: customerlobby.com

This is the best dishwasher ever!! Cleans well and doesn't smell. Cont
This is the best dishwasher ever!! Cleans well and doesn't smell. Controls were easily to use. Will buy again!
Published: December 23, 2015
Jake from New York, NY
Source: appliancesconnection.com

This is the best dishwasher ever!! Cleans well and doesn't smell. Cont
This is the best dishwasher ever!! Cleans well and doesn't smell. Controls were easily to use. Will buy again!
Published: December 23, 2015
Jake from New York, NY
Source: appliancesconnection.com

THIS IS EXACTLY WHAT WE WERE LOOKING FOR. WE NO LONGER HAVE TO DO THE DISHE
THIS IS EXACTLY WHAT WE WERE LOOKING FOR. WE NO LONGER HAVE TO DO THE DISHES BY HAND AS THIS GETS ALL THE DISHWASHING DONE AND WE JUST NEED TO STACK THEM.
Published: March 15, 2015
TULD from GREENWICH, CT
Source: appliancesconnection.com

THIS IS EXACTLY WHAT WE WERE LOOKING FOR. WE NO LONGER HAVE TO DO THE DISHE
THIS IS EXACTLY WHAT WE WERE LOOKING FOR. WE NO LONGER HAVE TO DO THE DISHES BY HAND AS THIS GETS ALL THE DISHWASHING DONE AND WE JUST NEED TO STACK THEM.
Published: March 15, 2015
TULD from GREENWICH, CT
Source: appliancesconnection.com

AGA Range Reviews:

Great features, looks good, and does the job. Looks great in our kitchen, w
Great features, looks good, and does the job. Looks great in our kitchen, works well and easy to clean. We have been enjoying for almost 2 months. Overall, I am satisfied with the performance.
Published: October 3, 2017
Godis1993 from Atlanta, GA
Source: appliancesconnection.com

The visual appearance is beautiful and love cooking with the dual fuel. Thi
The visual appearance is beautiful and love cooking with the dual fuel. This product is kind of expensive but it worth for what you had paid for. It matches perfectly with the range hood we purchased before.
Published: September 3, 2017
Recticem from Ardmore, OK
Source: appliancesconnection.com

The range is very sturdy and not too big. It is very easy to use and the ov
The range is very sturdy and not too big. It is very easy to use and the oven is spacious. I am cooking and baking more than ever. I have no complaints at all.
Published: June 20, 2017
Trown1958 from Edwall, WA
Source: appliancesconnection.com

Everything is great on this unit so far. I love the heavy grates on the sto
Everything is great on this unit so far. I love the heavy grates on the stovetop and the various sizes of burners. It bakes beautifully and the temps appear to be very accurate.
Published: May 27, 2017
Fietund from Laurel Springs, NJ
Source: appliancesconnection.com

The large grates over the burners reduces the chance of a pan tipping. The
The large grates over the burners reduces the chance of a pan tipping. The oven pre-heat very quickly. Over all very pleased with my purchase from AGA.
Published: May 1, 2017
Ences1970 from Great Neck, NY
Source: appliancesconnection.com

AGA Refrigerator Reviews:

I always read reviews and the comments that consumers leave online. Thus, I
I always read reviews and the comments that consumers leave online. Thus, I came back to leave a review and let you know that this refrigerator is one of the best product I have invested on. It still amazes how can one product have so many features that are capable of amusing me. Overall, this product works perfectly fine and I highly recommend it to anyone.
Published: September 5, 2017
Whostravion70 from Worcester, MA
Source: appliancesconnection.com

My partner and I run an independent catering firm and bought this AGA refri
My partner and I run an independent catering firm and bought this AGA refrigerator for personal use. It does, though, have to accommodate some overflow stock from our business (a LOT of it at times) and does so without fail. We'll probably buy another instead of going the professional grade route.
Published: August 5, 2017
Oplace from Ft Lauderdale, FL
Source: appliancesconnection.com

We got this fridge last year. My husband and I we both love it. Keeps our f
We got this fridge last year. My husband and I we both love it. Keeps our food all fresh for longer day than our old fridge. Have lot of space for storage.
Published: June 27, 2017
Raela from Fulton,NY
Source: appliancesconnection.com

A friend of mine worked for AGA and went on so much about how great their a
A friend of mine worked for AGA and went on so much about how great their appliances are that, when it came time to replace my refrigerator, the brand name was an earworm I couldn't get out of my head. Bought a new AGA fridge and realized my friend wasn't kidding. Six months later and it's still one of the best appliances I've ever purchased.
Published: June 19, 2017
Butcheall58 from Oakland, CA
Source: appliancesconnection.com

I love how much thought went into this French Door AGA refrigerator. Custom
I love how much thought went into this French Door AGA refrigerator. Customizable shelf configurations, quiet motor, and so much space.
Published: June 16, 2017
Hakind from Amarillo, TX
Source: appliancesconnection.com

Airrex Air Conditioner Reviews:

We have the 700 model. I have a small room that doesn't have air condi
We have the 700 model. I have a small room that doesn't have air condition. I ordered this and it works perfect. I set it in the hallway and it pulls the air condition from the living room to the small room. Add ice and it cools even better. It rolls very well on the casters so moving it is no problem. My only complaint is that it is big but lightweight. It is also quiet. About the sound of a regular fan running.
Published: September 16, 2016
catbird
Source: amazon.com

Real numbers here folks, this unit cools my boat storage 15' x 25'
Real numbers here folks, this unit cools my boat storage 15' x 25' so I can work in there. Houston Texas, thermometer on car and phone shows 100, rip the door open on the storage unit, thermometer in there says 106. Fire up the AC 700 cfm, and 30-45 min later, Outside 100, in shop 94, laser shows the 700 to be throwing out 84 degree air. I know a bunch of Yankees just had a heat stroke, but I think it is great for Houston....
Published: July 23, 2016
Grandpa
Source: amazon.com

A picture paints a thousand words. As you can see it was almost 108 degrees
A picture paints a thousand words. As you can see it was almost 108 degrees outside and 79 degrees inside my house. I have it by my sliding door as you can see. PROS: 1. It is very well built and does not look cheap. 2. The swinging vents distributes the air around. 3. The fan blows very strong and isn't noisy. 4. You can set the timer to turn it off. 5. You can use the remote control. 6. Add ice if you need more cooling. 7. It can lower temperatures significantly depending on the relative humidity of the air going into the cooler. The air going in is dry and hot. The air going out is cool and humid. The humidity will build up after only a short time and make the temperature feel hotter. So you will need to have an exhaust fan to blow out the humid air so you get the cooling effect without the high humidity. I use a Bionaire window fan blowing outward on low fan. As you can see the humidity in my house is a steady 50%.
Published: June 19, 2016
Dr. Who
Source: amazon.com

Responsive, conscientious service. I highly recommend Portable Rental Solut
Responsive, conscientious service. I highly recommend Portable Rental Solutions.
Published: December 6, 2015
Cile M. Austin, TX
Source: yelp.com

I called this place a couple weeks ago looking for cooling options for our
I called this place a couple weeks ago looking for cooling options for our building for an event. Our air conditioning units weren't installed and we had to cool a 4,800 square foot space for a music night that we were having at our club. The gentleman on the phone was very knowledgeable and very helpful. I know nothing about cooling spaces except for how to turn an air conditioning unit on. He gave me the best options and combination of options and all the specifics on the units. I learned more than I probably will ever need to know about cooling large spaces but, I appreciate the knowledge! We were able to get our air conditioning crew to rig up our units in the space so we didn't end up needing to rent from them but, I have no doubt the rental would have gone off without a hitch. I still wanted to give them koodos for the thorough information and honest answers! They really went out of their way to help!
Published: July 18, 2015
Carmela S. New Orleans, LA
Source: yelp.com

Airrex Furnace Reviews:

Three years ago, at the Munkkivuori Garden, it was considered how the premi
Three years ago, at the Munkkivuori Garden, it was considered how the premises would be kept warm and the flowers happy. The gas heater didn’t work, but the diesel-powered Airrex AH-300 was chosen as the right heating solution.
Published: May 17, 2020
exnordic.eu
Source: exnordic.eu

“It only takes around three hours to deal with a large amount of snow and
“It only takes around three hours to deal with a large amount of snow and ice until it’s all melted away. The heater is in heavy use at that point, but it works superbly,”
Published: March 17, 2020
Jari Ikonen from Amados
Source: rexnordic.eu

“I can warmly recommend these heaters to everybody, I have been very sati
“I can warmly recommend these heaters to everybody, I have been very satisfied with them,” Harry Mäkelä says, summing up his experience.
Published: July 17, 2019
Harry Mäkelä
Source: rexnordic.eu

The garden has a smaller store section and a larger greenhouse. The entire
The garden has a smaller store section and a larger greenhouse. The entire space is about 5 meters wide and 30 meters long. Initially, they purchased one heater, but very quickly they bought another to the store section. The product has been very easy to use and working perfectly. Now the company has even bought a third heater.
Published: May 17, 2019
rexnordic.eu
Source: rexnordic.eu

We have been very pleased with these infrared heaters. Two of them are cons
We have been very pleased with these infrared heaters. Two of them are constantly in use and the third is used when needed. On the greenhouse side, the heat is kept at just under ten degrees Celsius and then at the store again at 13-14 degrees Celsius, says store manager
Published: May 17, 2019
Aki Lahtinen
Source: rexnordic.eu

Amana Air Conditioner Reviews:

The energy efficiency is excellent. I get a weekly report on my energy usag
The energy efficiency is excellent. I get a weekly report on my energy usage, and it has already dropped significantly with this new AC unit.
Published: September 30, 2020
Erin2020 Carrollton, TX
Source: amana-hac.com

We have had our Amana Furnace and air conditioning for about a month. We ha
We have had our Amana Furnace and air conditioning for about a month. We have not needed the furnace so far, but the air conditioning has been beyond expectations. Coupled with the Ecobee thermostat, the system is much quieter than any HVAC system that we have ever had. The thermostat runs the fan every 15 minutes and the whole house comfortable.
Published: September 15, 2020
Richard 4 Trafalgar, IN
Source: amana-hac.com

I purchased an Amana HVAC system and in a little over a year- in the middle
I purchased an Amana HVAC system and in a little over a year- in the middle of summer it has broke 3 times. We have gone without an AC in Texas for 12 days. I contacted their corporate office and they were no help. I also contacted the distributor and they put me in contact with the regional tech and he told me I needed to be willing to spend some money to try to find the problem. This is unacceptable in my opinion. I am very frustrated and would never recommend this brand.
Published: September 14, 2020
Jackie of Waco, TX
Source: consumeraffairs.com

Bought a house with an Amana central a/c system. Was under warranty. When t
Bought a house with an Amana central a/c system. Was under warranty. When the system failed the technician called into Amana to have repair covered under the existing warranty. Amana refused to honor the warranty because the owner that purchased the system had sold the house to me. I paid over $1,000 to have the unit serviced with freon and have a leak detection done. With the repairs that need to be done, the technician wanted another $1600. I am on a $1600 a month disability income and have already put the $1000 to find what was wrong on my credit card because I don't have the funds. I told the technician I cannot afford to fix the unit. Note to Amana company. You may have saved your stockholders $1600, but the damage in bad faith complaints will be much more costly. Terrible business practice and non-existent customer service.
Published: August 20, 2020
diane of Waymart, PA
Source: consumeraffairs.com

The Amana unit came with a ten year warranty and the condensing coil starte
The Amana unit came with a ten year warranty and the condensing coil started leaking after 5 years. It was replaced at no cost to me as far as parts and labor.. It is now 7 years old with no other problems and we have been very pleased.
Published: June 18, 2020
Robert of Mobile, AL
Source: consumeraffairs.com

Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with s
Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with system and Professional installation by Dibiase Heating and Cooling company. Looking forward to Many years of efficient, reliable and quiet operation.
Published: June 15, 2020
James C Kennett Square, PA.
Source: amana-hac.com

We recently replaced our old air conditioning unit with a Amana. We went fo
We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.
Published: May 15, 2020
SantyD Simpsonville, SC
Source: amana-hac.com

Replaced old 4ton unit with Amana AVXC20 5ton Air Conditioning, like the va
Replaced old 4ton unit with Amana AVXC20 5ton Air Conditioning, like the variable speed compressor and how quiet the unit is when its running.
Published: April 15, 2020
Danny C Montgomery Texas
Source: amana-hac.com

An Amana furnace and air conditioner were purchased in Dec 2013 after my 21
An Amana furnace and air conditioner were purchased in Dec 2013 after my 21 year old furnace died. The Amana furnace first broke down and stopped cycling Feb 2014. The air conditioner first broke down and blew warm air in June 2015. Since the first breakdowns the air conditioner broke again in June 2015, it was making a leaking sound. Air conditioner broke again in June 2016, blowing warm air. Furnace broke twice Jan 2017, no heat. Air conditioner broke again May 2017, blowing warm air. Furnace broke again Jan 2018. And lastly, the air conditioner broke again July 2019 and I am currently waiting for a new evaporator coil. Evaporator coils are not covered under warranty so nearly $800 out of pocket. Wish I had more time in Dec 2013 to research furnace and air conditioners but when it is 20 below zero outside all I wanted at the time was heat!
Published: July 19, 2019
Karen of Minneapolis, MN
Source: consumeraffairs.com

Purchased a brand new PTAC for my apartment. Unit was professionally instal
Purchased a brand new PTAC for my apartment. Unit was professionally installed and vibrates so bad it rattles the grates inside the window the unit is mounted under. The unit is less the 30 days old and Amana claims I will have to pay for the diagnostics and labor to fix or replace the unit. Their claim is the unit cannot be returned after it is installed. The warranty is worthless if you get a defective unit, and you will be paying something to have it repaired when it breaks or if it even works correctly after installed.
Published: November 5, 2018
Jonathan of York, PA
Source: consumeraffairs.com

The organization I represent purchased 224 Amana/Goodman PTAC units in 2013
The organization I represent purchased 224 Amana/Goodman PTAC units in 2013, we have had nothing but issue after issue with this product since installation. Blown fuses, wiring issues, incorrect fuse holders, etc... Now there is a product recall on 160 of the units, we submitted the application and Amana sent us the parts to perform the upgrade ourselves. When I called the phone number provided for the recall they tell me to contact Amana in regard to the labor. When I contact Amana they tell me apply online. I would not recommend purchasing any product from this organization.
Published: August 8, 2018
Rob of Louisville, KY
Source: consumeraffairs.com

I purchased an Amana Side by Side refrigerator in November 2017 and the fre
I purchased an Amana Side by Side refrigerator in November 2017 and the freezer quit working after 4 months. Service Technician came out to repair and said that the workmanship involved at the factory was awful and he had to replace coils/condensing unit. Needless to say the next day the refrigerator and the freezer quit working. Another service company came out a week later and said that the first company did very poor work and they were to blame for the new problem. Needless to say they had to take refrigerator to their shop to break it totally down to find out all that is wrong. Called Amana customer service to request a brand new refrigerator only to be told NO! Without a refrigerator for three weeks and counting! Is this acceptable? Ask Amana and they will say yes! NEVER BUY AN AMANA unless this is what you want. Thanks AMANA. I hope your business survives because with this type of service I know my company would not last very long and I do not think yours will either.
Published: June 1, 2017
Richard of Tuscaloosa, AL
Source: consumeraffairs.com

Bought a Amana HVAC in 8/14. In one month serviceman had install a hard sta
Bought a Amana HVAC in 8/14. In one month serviceman had install a hard start kit on the AC unit. When it starts the current it pulls shuts down all the florescent lights in the whole house. After the kit was installed all the lights still blink. A hard start kit is only used on units that are at the end of their life. NOT at the beginning. This not my first rodeo. The furnace (which also controls the AC) locks up any time the power goes off. I manually must turn thermostat off, turn off the furnace breaker, wait 10 minutes, switch the breaker on and the thermostat on for anything to work again. This is a weekend home so having a reliable furnace/AC is critical. Yes I have had the rural electric company out the check the power at the pole/house and at the AC unit. The power is not only good but exceptional.I have called each day for 4 weeks. Every time I get the same response. Your customer service guy is... He is waiting on a email from the Technical dept. I had a hard start kit installed on a different house in a different city. I asked the guy about this. He gave me a answer in less than 5 minutes. Answering the phone in less than 5 minutes does not give them the right to give a BS response! Oh BTW now the Amana service guy has sent me a bill for the hard start kit as that is not covered under warranty!!!
Published: September 16, 2015
Havah of Tulsa, OK
Source: consumeraffairs.com

HORRIBLE EXPERIENCE WITH AMANA AIR CONDITIONING SYSTEM!!! I have owned Aman
HORRIBLE EXPERIENCE WITH AMANA AIR CONDITIONING SYSTEM!!! I have owned Amana central air conditioning systems in a number of homes, and always thought they were of the highest quality. In fact, I installed a central system at our summer beach house, which operated reliably and without any problems whatsoever in a high salt-air, highly corrosive environment, and it served us well for more than a decade. As a result, when we were building our new house in 2009-10, I specified five Amana systems for our 7500 square foot home. WHAT A MISTAKE! This summer, we have learned that three of the five evaporator coils are leaking, and further learned that the HVAC subcontractor NEVER REGISTERED the warranty with Amana. Simple fix, right? Just call the Customer Service department and explain the problem. No... the Amana organization has totally ignored us, in what may be the poster child for horrible customer service.They have stonewalled us, and have not replied to phone calls and emails. Their local distributor has refused to give us the name of their local rep in an effort to find someone who cares about our problem. No help, no solution. I have to fix the problem and pay for what should have been warranted repairs out of my own pocket, because the cost of the service calls coupled of an electricity bill that has skyrocketed while trying to get help from Amana has me with no choice but to fix it myself. If you buy an Amana air conditioning system and need factory support, forget it. You are on your own, and they will not stand by their products!!!
Published: August 23, 2015
Pierre of Mandeville, LA
Source: consumeraffairs.com

Stay away from Amana!!! Would like to give 0 stars. I work in a hotel and h
Stay away from Amana!!! Would like to give 0 stars. I work in a hotel and had ordered 5 PTAC units for some of the hotel rooms through a vendor/supplier we deal with. Each of the units came in boxes that were in relatively good shape. When the boxes were opened every yes every unit was damaged one way or another. On every one the condenser support brackets were bent and not attached to where they need to be, bent corners on 3 out of 5, compressor bolts on one unit was cross threaded and stripped, another unit had the compressor bolts and rubber bushings in the pan but the compressor was not bolted to the pan, and lastly a brand new unit that would not turn on (tried in other outlets to no avail). We had another Amana that was approximately 2 weeks old and the unit stopped working. Called Amana and waited 3 weeks for a tech to come and give us a reconditioned unit. Their box states American Pride. Shame on them.
Published: March 3, 2015
Hampton of Clifton Park, NY
Source: consumeraffairs.com

I inherited an Amana fridge from a deceased aunt. It worked great for a yea
I inherited an Amana fridge from a deceased aunt. It worked great for a year. The fridge was a couple years old. She had an extended warranty when fridge went warm and would not cool. Repair came and replaced jazz board and didn't look at anything else. It was unplugged for a few days and worked good for a couple weeks and voila, fridge went warm and we lost all the food. Repair came in 2 weeks and replaced a condenser and nothing else. Fridge was unplugged and worked fine. Three weeks later, it's warm again. Repair screwed up and canceled my appointment and we lost more food. Repair came a week later, replaced compressor and a copper line, added freon and checked for leaks. It worked for three more weeks and then it went warm again. Repair came back 2 weeks later and could not find anything wrong except it lost its charge. He called Amana and they had him check for dye leaks inside the fridge near the seams. Voila, there is dye. One, am I eating dye from it leaking in the fridge on the food?! Two, what dumdum puts copper tubing in the walls of a fridge so they cannot be reached? Three, why didn't repair guys check all lines and seams in the first place? Fridge was deemed unrepairable. After countless hours putting stuff in coolers, losing food, etc, I have to buy a new fridge. The warranty company was very helpful though and covered the food loss and repairs, but we are waiting for a call to see if they will help with a new fridge. If you buy Amana, buy the warranty. By the way, if you unplug the fridge overnight, it will work fine for almost a month!
Published: May 30, 2013
Keith of Claysville, PA
Source: consumeraffairs.com

Amana Dishwasher Reviews:

It does its job. It's easy to clean the removable filter. Rarely does it le
It does its job. It's easy to clean the removable filter. Rarely does it leave any residue, scrubs the dishes well. It takes tabs or powder cleaners. Easy to use, has few buttons to use, good machine!
Published: February 14, 2021
Victoria of Great Falls, MT
Source: consumeraffairs.com

A nice dishwasher that was easy to install, looks good and has simple contr
A nice dishwasher that was easy to install, looks good and has simple controls. Works well.
Published: July 29, 2020
81Knickers
Source: bestbuy.com

I cannot complain because this thing cleans so much better than my previous
I cannot complain because this thing cleans so much better than my previous washer, and looks so nice and clean to boot. But. I do wish it dried better - I expect a heated dry setting to actually get hot enough to totally dry the dishes.
Published: July 15, 2020
Buyer
Source: bestbuy.com

The size was perfect and the delivery guys (after many postponements) w
The size was perfect and the delivery guys (after many postponements) were clean, neat and efficient and I used it the next night and was delighted with the results!
Published: July 10, 2020
Toto
Source: bestbuy.com

The dishwasher exceeded our expectations, the installers were punctual, cou
The dishwasher exceeded our expectations, the installers were punctual, courteous and did a great job of setting it up and taking the old unit away. A very nice experience!
Published: April 10, 2020
HappyCamper
Source: bestbuy.com

Best bang for your buck? We have had it for 6 months and so far have had no
Best bang for your buck? We have had it for 6 months and so far have had no problems and is actually huge inside and fits a lot of dishes. I do recommend the drying agent. It does work wonders. Dishes are dry without water spots.
Published: March 20, 2020
elizabeth of Stamford, CT
Source: consumeraffairs.com

I’ve had this dishwasher for over 8 years now and it’s very noisy. Also
I’ve had this dishwasher for over 8 years now and it’s very noisy. Also the interior is getting discoloured. It takes long for a normal cycle to come to a finish. Overall it does the job, but don’t run if you're trying to sleep.
Published: March 15, 2020
John of Laval, QC
Source: consumeraffairs.com

It had problems to begin with ie: pushing the start button had to push 13 t
It had problems to begin with ie: pushing the start button had to push 13 times. They kept fixing it, finally changing the computer part. Had 5 service calls. Also kept stopping mid-wash cycle. BOTTOM LINE: DON'T GET THIS DISHWASHER!!
Published: March 14, 2020
Fay of La, CA
Source: consumeraffairs.com

I have been using this dishwasher for about 2 months. My last 2 were the mo
I have been using this dishwasher for about 2 months. My last 2 were the more expensive stainless steel tub type...they were 4x the price and lasted less than 3 yrs each, so we decided to go with a less expensive dishwasher. I am happy with the decision so far. The soap works just fine in this one, but in my last one I had to alter the soap and add borax...this cleans with the regular stuff quite well.
Published: August 15, 2019
TurboCharger
Source: bestbuy.com

Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of
Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of how wet things were and dishwasher walls were extremely wet. First repairman said there was nothing wrong. Called the company and they sent a different repairman who found that it needed a new control panel, that the heater was not coming on. That was replaced on 5/24/2018 and I am still having issues with wet dishes and very wet walls when the cycle is done. I have had other dishwashers and none of them were wet when done. I think I got a lemon and have been trying to get the company to give me a replacement, even if I have to spend a bit more money. I am disgusted with the performance of this Amana product and would never recommend it to anyone.Updated on 06/15/2018: So disgusted with my new Amana dishwasher. After calling and having repairmen out 4 times I was told nothing more can be done. The is fact that my dishes and silverware have to hand dried after the cycle is done and the interior of the dishwasher is very wet. The last repairman told me it's because of the thin plastic that is used and the heat is not as high is the problem. He said that after it is used for a while the walls will become seasoned. What a bunch of crap. My old dishwasher had a plastic interior and I never had to dry anything. I am so sorry I bought this dishwasher. I will never recommend Amana to anyone. I would like to dump this piece of junk on your doorstep. I have sent other emails on my problem to which I never got a response. Ignore me and I still will not go away.
Published: June 10, 2018
Donna of Johnstown, PA
Source: consumeraffairs.com

I have a Amana dishwasher in my rental house and it stopped circulating wat
I have a Amana dishwasher in my rental house and it stopped circulating water at about a year and half - I tried to get some type of concession from Amana for parts and labor going through their service outlet. The answer was a complete "NO" due to the fact that it was out of warranty. This dishwasher just stopped circulating water one day and didn't get the dishes clean due no water spraying on the dishes. I personally went underneath the dishwasher and gently tapped the circulation pump and it began to work. My years of experiences in the automotive field tells me that this is a manufacture defect with their motors where the manufactured motor has a flat spot in the rotor that will stop in a certain location and stop working at times. This failure was produced at the manufacturer and if I am right they too know that it is their responsibility to take care of the defect but the almighty profit or dollar cost is more important than customer service of honesty. To this I say I hope Amana goes out of business because I think it won't be too long that it will go out of business due to the fact that they are already under Whirlpool. I learned my lesson - if the product is cheaper than everyone else what can you expect? It sure wouldn't be your money's worth, not even at a year and half use.
Published: May 15, 2018
norris of Seattle, WA
Source: consumeraffairs.com

This was a dishwasher put in by the Seller of a home I was purchasing. I am
This was a dishwasher put in by the Seller of a home I was purchasing. I am a single senior who runs a dishwasher maybe every 10 days I would say. After just 2 years, the spray arm quit spraying water. This model only has one spray arm on the bottom. Research tells me it's one of two things, pump or motor I think, and either way, I might as well buy a new dishwasher. This to me is totally unacceptable that an appliance would break down in such a short period of time. Do not recommend for this reason. When it worked, it did a fine job on the dishes. But I'm a scraper and rinser and never put in pots and pans etc. I just can't recommend throwing $300 down the drain.
Published: February 23, 2017
Alice of Casa Grande, AZ
Source: consumeraffairs.com

I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had
I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had the dishwasher installed, used it a couple of times, dishwasher won't turn on at all. Couldn't take it back to the store because of the cost of installing, uninstalling, etc. Less than a month after purchase, I called Amana Service. They don't have their own service department/technicians, they subcontract with local repair companies. I got assigned Flamingo Appliance. It is now almost one month from the time I called in for a repair and still have no working dishwasher. Major board has to be ordered, part takes forever to arrive. Day before installation appt., Flamingo calls to cancel, part damaged. It goes on and on. STAY AWAY FROM AMANA and also stay away from BrandsMart. This is the second [and last] appliance I purchased there and had problems with right away. Something just isn't right with all of this. Obviously brand new appliance is defective.
Published: April 23, 2015
Maria of Miami, FL
Source: consumeraffairs.com

So the motor on the dishwasher went twice now. It is now 3 years old. Had t
So the motor on the dishwasher went twice now. It is now 3 years old. Had them come 4 times. The refrigerator is garbage. I have an extended warranty and they don't cover the shelving and shelves. Every shelf is cracked and had to be replaced at a cost of almost $60 per shelf plus shipping and tax. The liner of the refrigerator is cracked also. I called Whirlpool which is the owner of Amana and they don't care one bit. I think everyone should start making a huge issue of their worthless products. I will never, ever buy another Whirlpool or Amana product.
Published: January 29, 2014
Diane of Seymour, CT
Source: consumeraffairs.com

I bought an Amana dishwasher model ADB1500AWW3 in early 2011 from Home Depo
I bought an Amana dishwasher model ADB1500AWW3 in early 2011 from Home Depot. I had originally chosen another brand, but the sales clerk told me that the Amana would last longer than the one I had chosen. What she did not tell me was that the control panel would not last one year. A couple of cycles, it stopped working early on, but being I didn't use those much I thought I would see what happened. Then it stopped working altogether. I called Home Depot and was told that being it was over one year they could not do anything about it. I will never waste my money on Amana products again.
Published: August 5, 2012
Roger of Oak Harbor, WA
Source: consumeraffairs.com

We purchased Amana Refrigerator model# ABB2222FEW on 8-15-06. We replaced
We purchased Amana Refrigerator model# ABB2222FEW on 8-15-06. We replaced control board when the refrigerator was only 2 yrs & 4 months old and it cost $216. Well guess what, it just went out again. The part cost me $111. My husband will try to replace it. If he can't, we will have to dish out another $100. This is ridiculous. Amana needs to step up and have a recall on this product. (See previous complaint on 12/21/09)
Published: October 28, 2011
Vicki of Homerville, GA
Source: consumeraffairs.com

Amana Dryer Reviews:

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked g
In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, "No just give me the parts #s so we can move on with our lives." Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.
Published: November 21, 2020
Je of Anywhere, NY
Source: consumeraffairs.com

Great price-for-product ratio. Very simple to operate dryer. Simple, fast,
Great price-for-product ratio. Very simple to operate dryer. Simple, fast, SAFE, delivery and set up. Installation was no more than a few minutes and they wore masks. Two guys carried it in then only 1 of them stayed to install; he was out of here in 10 minutes. Both were polite/friendly and great advice was given for remaining space availability of future washer installation. They called me :30 mins out from delivery and were on time. No fuss, no worries, great service! Thank you
Published: June 29, 2020
MzRed
Source: bestbuy.com

This washer and dryer set has been great thus far. Very easy to use and act
This washer and dryer set has been great thus far. Very easy to use and actually isn’t loud. I can fit a good amount of cloths in it, including large comforters. I had never used Amana brand and hadn't heard a whole lot about it, so I was hesitant at first but I am glad I did. Only thing I see that could be an issue down the line is the dryer door; if handled roughly I could see the the spring needing to possibly be replaced. Overall great product for a good price. I am pleased.
Published: May 29, 2020
PleasedCustomer
Source: bestbuy.com

Dryer spews lint out from around the lint trap door. It has since we bought
Dryer spews lint out from around the lint trap door. It has since we bought it and has progressively gotten worse. The lint trap door is on the top of the dryer. Whole house ends with a layer of "dust" every time laundry is done. Laundry room gets a nice layer of lint in it as well. Since this is a gas dryer, I have concerns about this being a fire hazard. Didn't fully appreciate the quantity of lint being spewed until after warrant was expired. Didn't contact company due to this, but it has been this way since it was delivered, just has gotten worse.
Published: May 24, 2020
Lawrence of Los Lunas, NM
Source: consumeraffairs.com

It's a good machine. Competitively priced. Good water conservation implemen
It's a good machine. Competitively priced. Good water conservation implemented. It is attractively designed with fool-proof control settings... puts operator in "driver's seat" for a positive outcome...When paired with Amana's matching dryer, it is a bargain purchase.
Published: May 10, 2020
Russell of Moneat, VA
Source: consumeraffairs.com

I bought a house last year that came with new a new Amana washing machine a
I bought a house last year that came with new a new Amana washing machine and new Amana dryer (matching set). They are both junk, this is the worst brand you can buy. The washing machine is the worst, my clothes come out dirtier than they were before running the wash. The technology also does not allow you to start running the water before putting the clothes in, which is a design issue and it may contribute to the reason the clothes do not get clean. The other problem, which is huge, it puts holes in new clothes and linens, without fail. All of my stuff is coming out with holes. I am going to put negative reviews out everywhere I can to warn people not to buy these junky products.
Published: January 12, 2020
Rebecca of Saint Paul, MN
Source: consumeraffairs.com

Purchased an Amana washer and dryer 4 years ago and the washer has broke do
Purchased an Amana washer and dryer 4 years ago and the washer has broke down. I only do laundry once a week and it is only my husband and me, not a lot of washing to do and it has already broken down. Went back to Tepperman's to see about a new machine but the nice salesman asked if we had purchased an extended warranty and he checked for us and we still have a year left on the warranty. The salesman then told me that they would repair it or replace it. Apparently he isn't aware of the horrible service from the company handling the extended warranties. 45 minutes after I called they sent me an email stating that my claim was denied because of the items that aren't covered by the warranty. I guess they have magical powers to be able to diagnose the problem without anyone looking at the machine. Very disappointed with the Amana and will never purchase any of their products again.
Published: December 30, 2019
Catherine of Windsor, ON
Source: consumeraffairs.com

I brought an Amana washer and dryer set in 2015. Four years later, the wash
I brought an Amana washer and dryer set in 2015. Four years later, the washer works great, the dryer quit, so now I have to replace a dryer that should have lasted a lot longer than four years. If you're in the market for a new washer and dryer, don't buy Amana. I would not recommend this product to my worst enemy.
Published: November 10, 2019
Michael of Midland City, AL
Source: consumeraffairs.com

The Amana washer and dryer came with the apt we rented. The apt had been re
The Amana washer and dryer came with the apt we rented. The apt had been renovated with new cabinets and appliances. Only the washer and dryer are Amana. Both the washer and dryer (side by side) are full size. The washer takes 1 hour and 30 minutes to wash a normal size load. The dryer takes 2 hours to dry a normal size load. The maintainence people told me Amana machines are very slow and there is nothing they can do. My electric bill is almost $300 a month. I have had many washers and dryers over the years. Never have I experienced this. A normal size load should not take more than an hour. NEVER buy either the Amana washer or dryer. I am actually considering buying my own washer and dryer. Even though having these are part of my rent. I even tried washing a very small load and it still took over an hour to wash and an over an hour to dry in these awful appliances. BEWARE!!!
Published: November 9, 2019
Susan of Pompano Beach, FL
Source: consumeraffairs.com

I’ve owned several “high end” dryers and was disappointed every time.
I’ve owned several “high end” dryers and was disappointed every time. This Amana dryer is super energy-efficient and quiet! For the price, it’s the best dryer I’ve ever owned!
Published: October 29, 2019
PapaRayJ
Source: bestbuy.com

From day one, it hasn't been a good purchase. Barely dries anything, you ha
From day one, it hasn't been a good purchase. Barely dries anything, you have to slam the dryer door to get it to close. Wrote Amana and even 3 days after purchase, would not guarantee a free service call to fix the door problem. My mistake was not returning the piece of crap to Home Depot and buying another brand.
Published: July 4, 2019
Mike of Harvest, AL
Source: consumeraffairs.com

I purchased the dryer and it STINKS! They will come out to look at it, but
I purchased the dryer and it STINKS! They will come out to look at it, but saying there could be an $88 charge. I'm already LESS than impressed with Amana and now they want to charge me MORE money. This is a horrible experience. I would recommend everyone looking to buy elsewhere as Amana does not stand behind their products and their products are crap.
Published: April 1, 2019
Amanda of Charlotte, NC
Source: consumeraffairs.com

They were no help to me at all about reimbursing me anything on both washer
They were no help to me at all about reimbursing me anything on both washer and dryer, which were not that old. I had terrible problems with both. Would never buy a front loader again. The company wanted to give me a percentage off of my new dryer (this broke down first) which had cost so much less. I did not think that was fair.
Published: February 17, 2019
Theresa of South Park, PA
Source: consumeraffairs.com

Was purchasing my first washer & dryer and, quite frankly, looking for
Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I don't do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing I'm not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.
Published: February 11, 2019
Linda of Henrico, VA
Source: consumeraffairs.com

The lint trap was not working. It’s the water levels were not filling up.
The lint trap was not working. It’s the water levels were not filling up. Another hot water is this going into the machine and don’t know why. It’s only four months old and I think our guarantee is over.
Published: February 4, 2019
Vincent of Cordova, TN
Source: consumeraffairs.com

Bought a new Amana washer/dryer in November 2018. Used it for 2 months and
Bought a new Amana washer/dryer in November 2018. Used it for 2 months and it quit working. Faulty motor had to be replaced. Very poor quality. We woulddefinitely never purchase another Amana product.
Published: January 24, 2019
Linda of Creve Coeur, IL
Source: consumeraffairs.com

Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on
Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on 11/27/18. Used it on 11/28/18. Went to use it on 12/4/18 and it wouldn't dry. Called company and they stated it was past the 48 hr window for return and they would have to send a technician out to service it. I stated to them that I had used it only once and it should fall under the lemon law. Will never purchase another Amana product. Brand new but already needing service after one week. So everyone please know that Amana sells junk!!!
Published: December 9, 2018
Freda of Akron, OH
Source: consumeraffairs.com

I purchased a brand new washer and dryer set, just over a year the washer q
I purchased a brand new washer and dryer set, just over a year the washer quit working. I called Amana and they covered it under warranty, 2 weeks later it quit again doing the exact same thing it was doing before, and now they won't cover it again because I'm out of warranty time coverage. So I'm stuck with a broken washer that's just over a year old. ***BUYER BEWARE AND STAY AWAY FROM AMANA***
Published: November 6, 2018
Fay of Ravenna, MI
Source: consumeraffairs.com

Stay away from Amana. The cheap, plastic handle on my 2-year old Amana drye
Stay away from Amana. The cheap, plastic handle on my 2-year old Amana dryer broke off. I sent them an email asking them to replace it, as most reputable companies would happily do so for a customer. They took several days to respond and then asked me for the date of purchase. When I provided that date, they replied saying that they would not replace the part as the warranty had expired. They then directed me to their replacement parts webpage, where they were asking for $32.49 for a replacement part. Within 30 seconds, I found the same part being sold on Amazon for $4.99. So not only are they unhelpful, but they are trying to gouge the very customers who purchased their products in the first place. I will not be purchasing any Amana products in the future and highly recommend that you do the same.
Published: October 30, 2018
Joseph of Fort Lauderdale, FL
Source: consumeraffairs.com

Purchased a Washer and Dryer from the NEX online back May. The dryer had is
Purchased a Washer and Dryer from the NEX online back May. The dryer had issues of turning itself off. It would stay on unless someone opened the door or turned it off. I thought it was the times and purchase another one for $83. Now the dryer has stopped working all together, no wonder this brand has cheap prices. BEWARE. Do NOT purchase Amana products!
Published: August 8, 2018
Alphonso of Virginia Beach, MD
Source: consumeraffairs.com

I hate all the bells & whistles of high-priced washers & dryers....
I hate all the bells & whistles of high-priced washers & dryers....they usually don't really do much but cause headaches. We opted for this fairly basic dryer & it works perfectly so far! It has a bit more room in it than our last one so the clothes come out virtually wrinkle-free! I would recommend it highly....unless you just NEED to spend more $$
Published: June 29, 2018
Niahunter
Source: bestbuy.com

I get the best price i love my dryer... This is my first time i buy in this
I get the best price i love my dryer... This is my first time i buy in this store i love it.
Published: June 29, 2018
Feliz
Source: bestbuy.com

I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here i
I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here in Oldsmar, FL. I bought this Washer and Dryer due to the fact these items were Made in America. The paint on inside of the top lid of the washer is chipping off, peeling off, etc. and some of these flakes of paint drop into the washer on my clothes and only will only get worse with time. I called Amana and since I did not like what the sales rep said I asked for a supervisor which stated to me that he could not help me to replace the top piece of the washer. He could only send me a bottle of touch up paint. This guy also needs to send me a large brush with a quart of paint! This washer is only a little over 3 years old and should not be peeling like it is. Not like a bunch of people use this washer as it is being used by 2 adults. No abuse or rough treatment on this appliance. Lousy paint job! Where was the inspector for the painting of this washer? Not doing his job most likely because if he had done a half-way decent inspection he would have noticed the bad paint job. The sample bottle would not cover the areas without paint. I cannot believe that this was made in America as some 3rd world country would do a much better paint job. Dryer is OK but washer a mess. I will never buy a Made in America washer or dryer again. The foreign appliances will be on my list to purchase from now on especially since these manufacturers in the US make these defective items and charge you many dollars for junk. Never will recommend Amana to anyone for anything as they do not stand behind their work.
Published: June 6, 2018
Jean of Palm Harbor, FL
Source: consumeraffairs.com

Washer and dryer were in the house when I purchased the house and they were
Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.
Published: May 31, 2018
Deloris of Everett , PA
Source: consumeraffairs.com

I have enjoyed the washer and dryer for the 8 years I have had them. The pa
I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told it's either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.
Published: April 2, 2018
Crystal of Canton, OH
Source: consumeraffairs.com

I have to wait till the washer finishes to add fabric softener. So that mea
I have to wait till the washer finishes to add fabric softener. So that means I use more water, and that means my bill goes up!! If I try to pause it, it stops and I have to start all over again!! That washer SUCKS!!!! And the handle on the dryer is broken!
Published: December 20, 2017
Kimberly of Powder Springs, GA
Source: consumeraffairs.com

I recently moved into a new apartment and the washer and dryer had already
I recently moved into a new apartment and the washer and dryer had already been used by the previous tenants. I used the washer with a small load on a cold cycle, and when the load was finished, my clothes were still DRY! Some of the clothes had wet spots but for the most part, my clothes looked like someone just splashed water on them. I had to redo the cycle on a larger load setting. My clothes came out FULL of someone else's lint.The dryer. Ohhh, the dryer. I then place my linty clothes in the dryer to see if they will be removed. I do a full 60 minute cycle. I open up the dryer when it is finished and my load is warm, but still damp! After 60 minutes on hot! I have to run the dryer 4 TIMES to dry a load of laundry. Needless to say, the landlord was called and he is replacing, but God, please don't let him buy another set of Amana washer and dryer. Please!!!
Published: July 20, 2017
L of Palm City, FL
Source: consumeraffairs.com

I have had a new top load HE washer now for just a few months and I regret
I have had a new top load HE washer now for just a few months and I regret I ever bought them. List of problems: (1) This will be the 3rd service call in just a few months. (2) NO SOFTENER DISPENSER, what rocket scientist would design a washer without a softener dispenser??? It's not like it would cost anymore to the company! You have to either stop the machine right when it’s filling up for a rinse cycle or...buy a softener ball which stains clothes and does an ineffective job at best! (3) My electric bill has not dropped one penny, do not tell me that these machines are more efficient, that's just politics, so that congress can say they are being more environmentally safe! HE (high efficiency) is not true!!!(4) The washer does a terrible job of cleaning clothes. It does NOT agitate properly, it just winds back and forth a little and makes a weird little noise. My old washer (Kenmore) was a superior product and I wish I had never got rid of it... If you own an Amana top load, just wash your clothes in deep water, so they at least wash better. (5) This is our 3rd service call as I said in the beginning in just a few months, the first 2 service calls were with the dryer and this one is for the washer. The motherboard is bad in the head of the unit. Buyer beware, these are not old time washers that you could open up any time or adjust water levels during the operation or just open up anytime you wanted to add clothes or more soap... No... These are very sensitive electronics that have issues when the washer process is disturbed in any way!!!(6) This is the way you have to treat these washer, pay attention... Open up lid, add soap, put clothes or whatever your washing on sticky soap. Add softener ball if you (unknowingly) bought a washer without a softening dispenser. That was us... Never buy from ad in paper, go see it, who knew washers are now made WITHOUT softener Dispensers!!! Then close lid and set settings from left to right and hit start program button. The reason I said program button (Start) is because these junk washers are now like cyborgs, part computer with junk electronic boards as electronics to control functions and operations of a washer which are just basic.After you do that, do NOT disturb in any way! Otherwise YOU WILL HAVE PROBLEMS AND REGRET YOU EVER BOUGHT THIS PIECE OF JUNK. Resetting only works so many times when it does have problems. I bought this from a local vendor through a sale paper ad. The vendor is not the problem, this is a Amana Corporate issue. Shame on you Amana, I will never buy a Amana product again... Trying to reinvent the wheel?
Published: June 21, 2017
Greg of Palmyra, NY
Source: consumeraffairs.com

I bought a washer and dryer in Irwin at Rosendahl's. The first time I used
I bought a washer and dryer in Irwin at Rosendahl's. The first time I used it, it would not work on rinse. The motor would just hum. Called where I bought. Said out of his hands to call Amana. I did. They blamed it on water pressure which I thought was bs. Then I filled up with water with bucket. Then it still would not work on rinse. Called them again. They said they replaced some parts. Took 20 min and they're gone. They never checked at any time when they said it was fixed. They never ran a cycle ever. I said if it works on wash there's something wrong. They just bide time till warranty runs out.Now I'm on a fixed income. It took me 2 and a half years to save for the pair. I'm just disgusted at the way I was treated and they don't care they got their money. I tried to add the water for rinse. It just drains out but I have always had to add water to wash because the clothes were always dry on the top. My clothes come out with detergent on then after it's done because it never ever has rinsed. DO NOT BUY AMANA ESPECIALLY ONE WITH NO WATER SETTING ENERGY EFFICIENT ONES. THEY DO NOT WORK. I'm stuck with it. I live in a trailer which is small and I go to Laundromat. Dryer works great again. DO NOT buy.
Published: May 11, 2017
Connie of Jeannette, PA
Source: consumeraffairs.com

I bought the set at Menards April 2016. The washer is absolutely awful. It
I bought the set at Menards April 2016. The washer is absolutely awful. It never gets the clothes clean, never! It never has enough water in it no matter what setting I have it on no matter how big or small the load. You can't leave the lid open for a pre soak or it resets itself. I've tried all the recommended steps Amana added to the instructions. I'm so disappointed. I will never buy an Amana or Maytag product again. Yesterday I went to take clothes out of the dryer and I haven't had an issue with the dryer until I pulled the door open and the handle on the dryer broke.I felt when I was making this purchase that Amana was a trusted brand. So I didn't listen to my feelings and I bought this product anyway. Money don't come easy for me so I'm stuck using this monster that don't get whites, white and won't fill with water according to my load. All the complaints on this website are true. I wished I had of looked first. Don't buy this set people. Model # NTW4605EW0. You'll be wasting your money and frustrated like my family. You'll know us by the dingy whites.
Published: February 17, 2017
Lisa of Escanaba, MI
Source: consumeraffairs.com

The washer and dryer are a nice size, nice colors. However not a whole lot
The washer and dryer are a nice size, nice colors. However not a whole lot detail on the door locks which is nice but afraid to open it if I need to add softener. Also I would like it to be a little more quietly.
Published: February 8, 2017
Karla of El Reno, OK
Source: consumeraffairs.com

While I know Amana is a cheap dryer it is what I could afford (for my renta
While I know Amana is a cheap dryer it is what I could afford (for my rental home) and I thought well it should last at least 5 years. HA HA HA jokes on me. It stopped heating up 1 year to the exact date it was purchased. I will try to fix the heating element one time. If not l will buy something else and won't buy ANYTHING else Amana.
Published: January 11, 2017
Kathy of Virginia Beach, VA
Source: consumeraffairs.com

We bought an Amana washer and dryer set 3 years ago, the washer won't advan
We bought an Amana washer and dryer set 3 years ago, the washer won't advance to rinse/spin and sometimes won't unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. I'm dissatisfied and disappointed!
Published: December 2, 2016
Lori of Troy, NH
Source: consumeraffairs.com

We have had our washer and dryer for 3 years and they have never been any g
We have had our washer and dryer for 3 years and they have never been any good. My washer timer stopped working so we are having to sit and listen out for the machine to complete or it will continue to repeat the cycles all over again if we don't stop it ourselves. The washing machine also knocks so loudly that even the dogs next door begin to bark. Our dryer timer has also stopped working causing the heating element to not blow heat.
Published: October 26, 2016
Amanda of Port Lavaca, TX
Source: consumeraffairs.com

Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not
Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they aren't entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. I'll let you know what happens if I can.
Published: October 10, 2016
Carl of Leo, IN
Source: consumeraffairs.com

I bought an Amana gas dryer less than a year ago, the paint on the inside s
I bought an Amana gas dryer less than a year ago, the paint on the inside started peeling off and messing up our clothes. So I get a hold of customer service and they tell me it don't cover anything after 30 days!!! Are you kidding me 400 dollar piece of scrap metal... stay far away from this brand - they do not support their product!!
Published: September 7, 2016
tracey of Roseville, MI
Source: consumeraffairs.com

We purchased a new home in 2013 and had Amana appliances put in home. We fi
We purchased a new home in 2013 and had Amana appliances put in home. We figured since Amana had been around so many years that they would be a great choice! WRONG! The washer is a nightmare! It will not spin clothes on any cycle without going into a huge across the floor thumping dance! It doesn’t matter what size load either! It simply will not spin without going unbalanced. It slams so hard it has scratched up the dryer sitting beside it! NEVER will I purchase another Amana product! From the sound of these comments, it will do no good to contact the company! And this thing has been doing this straight out of the box!! Don't buy Amana!!! Very disappointed from Cottonwood, Alabama!
Published: July 2, 2016
Leanna of Cottonwood, AL
Source: consumeraffairs.com

Last year I purchased a new Amana washer and dryer for our home. I chose to
Last year I purchased a new Amana washer and dryer for our home. I chose to buy new because of the factory warranty included with new appliances. I was sadly mistaken to believe that Amana would honor this warranty. I was told that even though we live about 30 to 40 minutes outside of the largest city in state of Oklahoma, there are no service providers in my area! This means that I have two choices, I can either find a way to transport my broken washer to an approved service provider at my own expense, or I can pay a local repairman and be reimbursed up to $150.00 in about 6 weeks. These are my options?!! My washer is brand new, why should I have to pay when it's still under warranty? I have no way to transport my washer! It's huge. I would have to rent a truck twice to drop it off and pick it up. My only option is to pay for the repair and wait over a month to be reimbursed. I asked them why they would only repay me $150.00 if repairs cost more than that, but I was only told that it shouldn't cost over that amount. So now I have to go a family member's house to wash school clothes for my daughters and decide which utility bill can wait so I can fix my NEW washing machine. My advice, don't buy Amana, they will not stand by their warranty unless it's convenient for them. I will never buy from them again.
Published: March 6, 2016
Angela of Cleveland, OK
Source: consumeraffairs.com

My wife and I bought this Amana washing machine & dryer as a set from B
My wife and I bought this Amana washing machine & dryer as a set from Best Buy in Green Bay, Wisconsin, little over two years ago as a Christmas present from me & Linda, to myself & Linda. Just last week (2/9/2016), the wife was doing some laundry. When she closed the door it wouldn't lock, so the machine couldn't start its washing cycle. She asked me to come down. I looked at it, unplugged it, and waited a few minutes, thinking that it would reset itself. I plugged it back in and had the same issue. I turned the dial and there was a huge light, followed by the "tell-tale" noise of electrical components arching. Then there was a flash of light (from the back of the control panel, followed by a cute little mushroom cloud). I called Best Buy and informed them of what had happened. They said that there wasn't much they could do then transferred me to the customer service manager. She gave me the customer service number to Amana. Upon calling them, I had the feeling like I was bothering them (cold shoulder routine). Like the other complainant stated, "Amana has been around for years", figured it was a solid, dependable product. Obviously, it isn't - quantity, not any quality anymore!!! After what seemed like an hour had passed, I finally hung up. Totally disgusted & frustrated with my experience. We both feel like we have been duped. My advice, DO NOT BUY ANY AMANA PRODUCT WHATSOEVER!!! Thanks Amana for nothing. I will not recommend your product to ANYONE!!! Pull your heads out of your **!!! Mr. & Mrs. pissed off in the beautiful far Northwoods of Wisconsin.
Published: February 18, 2016
Christopher of Amberg, WI
Source: consumeraffairs.com

I am very unhappy to write this because I thought Amana product is good bra
I am very unhappy to write this because I thought Amana product is good brand and product since very long time but I was wrong. It's total garbage and wastage of money, I bought the combo dryer and washer from Leon's on boxing day. After couple of days using the dryer I found that it's not efficient as I thought, after drying the cloth always keep wet, I think I bought the bad quality product, I wish I could return this! I request do not buy amana ever in life.
Published: January 12, 2016
naveen of Thunder Bay, ON
Source: consumeraffairs.com

Washer & dryer Mod NTW4705E WD and NED4705EWO - Both appliances are the
Washer & dryer Mod NTW4705E WD and NED4705EWO - Both appliances are the most worthless piles of junk I have ever paid over $400 each for. Washer was delivered with a "bad master control board" so the Amana repairman said. After replacing and using the set twice, I determined the washer doesn't agitate enough to get the dirt out. It makes an awful grinding noise while agitating (normal per repairman). The water levels are too low and after rinsing, the spin cycle is insufficient to remove the water. Clothes are still sopping wet. This adds to the drying time of the somewhat inefficient dryer. On high heat, it still takes 120 minutes to dry a normal, medium sized load of clothes. And YES, the dryer is properly vented with a new, unobstructed vent which exits to the outdoors. They are both just cheap, Chinese CRAP!!
Published: October 12, 2015
Jim of Plant City, FL
Source: consumeraffairs.com

I bought my washer and dryer in 2002 from Lowe's. I got the Platinum Warran
I bought my washer and dryer in 2002 from Lowe's. I got the Platinum Warranty. I just feel one should always get additional warranty on major purchases such as appliances. After12-13 years of having them, with VERY minor issues given the number of years I have had them, my dryer broke down beyond repair. My washing machine is still going strong though! Because of this I purchased another Amana dryer. I am very pleased with the durability of this product. When I bought the set in 2002 the salesman said they are the workhorse of washer and dryers. I can tell you after 13 years he was right! All I can find, right now, is my owner's manual with the 2000 date.
Published: August 17, 2015
Angela of Temple, TX
Source: consumeraffairs.com

I purchased a new home in the summer of 2013. I bought a new Amana washer a
I purchased a new home in the summer of 2013. I bought a new Amana washer and dryer set for my home. So to my surprise after about six months, the washing machine sounded like it was going to shoot through my roof. I unplugged the washing machine several times to rest the computer, nothing changed. Now when I press the play button on the washer, it only fills up to wash a load and that's it - no agitation or nothing. I spent well over $800.00 of my hard-earned money on something that is suppose to last for years, not a year and a half and it takes a dump. I didn't buy a extended warranty because I bought Amana products in the past, I thought this washer and dryer set was going to be reliable. So now I have go buy a new washer and it won't be Amana and that's for sure. I'm thinking I'll take my chances with LG or Samsung.
Published: July 31, 2015
Tony of Dade City, FL
Source: consumeraffairs.com

Amana Wide Dryer - I have purchased the dryer less then 50 days ago and the
Amana Wide Dryer - I have purchased the dryer less then 50 days ago and the timer is already bad. This is the customer service lady's response after I say the timer is bad and they still have to order the part so it will be a few more days before it is fixed. I have already had to go to the laundromat once because 5 people live in my home and 2 of them are boys that are 8 years old. It has cost me more money at the laundromat than it does on my electric bill in 2 months. I'm sorry but if you spend hundreds of dollars on something, it should work more then 50 days and you should understand not everyone can afford $40 twice a week to go to the laundromat. I will never ever purchase a appliance from Whirlpool (Amana) again after the way I was treated on the phone today. Her best response is "We are gonna fix it. It's under warranty." Well yeah duh, I paid for a warranty. On the plus side, ABC Warehouse was so embarrassed that they gave me a extra year warranty on them. Sad I won't be telling my friends anything nice about you company but ABC is tops at customer service. Maybe Whirlpool employees need a course. I'm not asking for my money back but give me a different dryer or give me the money to go to the laundromat. Ugh, people stink.
Published: April 21, 2015
Wanda of Edwardsburg, MI
Source: consumeraffairs.com

We bought the Amana washer and dryer 8 months ago. We were very pleased at
We bought the Amana washer and dryer 8 months ago. We were very pleased at first as to how silent the washer was. Then we started to notice that the washer was taking longer than usual to wash a regular load of clothes. I didn’t think anything of it until it started making the worst noise I have ever heard, it sounded like the drum was going to come out of the whole shell. I called ABC Warehouse where we bought the set and they told us that it was under manufacturer's warranty and to call the warranty service. I called and they set us an appointment for the service repair center, which is Lewis Appliance in my area, which these people are worthless. He came in and lay on the floor and did some things to it with a machine and told me that they had to order the part and it should only be a week or two but I could use it in the meantime. It has been a month and a half and I am still waiting to get it fixed and it is still beating itself to death worse than ever. I called Whirlpool today and got into a screaming match with the customer service department and then the supervisor, to no avail. I told them it's beating itself to death. They told me that if anything else breaks on it then they would continue to fix it until it is pretty much no longer repairable. DO NOT BUY WHIRLPOOL PRODUCTS. THEY ARE JUNK!!!
Published: December 27, 2014
tabitha of Shelby, OH
Source: consumeraffairs.com

Purchase the dryer two years ago. It won't spin. I called Amana and I neede
Purchase the dryer two years ago. It won't spin. I called Amana and I needed to purchase an extended warranty for $300 to have the dryer fixed. Or I'm on my own with getting the dryer repaired. I will never purchase another Amana product.
Published: December 12, 2014
Denise of Hilton Head, SC
Source: consumeraffairs.com

Not even 2 months ago, I bought an Amana Washer and Dryer at Lowe’s Sudbu
Not even 2 months ago, I bought an Amana Washer and Dryer at Lowe’s Sudbury Ontario. Five days ago the washer pump is running constantly and does not complete the cycle. I called customer service on Thursday December 4th 2014 and was told that the technician will come on Monday Dec 8th between 8am and 4pm. Since they did not give me a specific time, I have had to take a vacation day from my work. Monday morning I had a message on my voice mail that they had overbooked appointments for repair and they could not make it on Monday. I called customer service again and ask why suddenly the repair technicians were overbooked when I made an appointment through Amana 4 days prior. I was told they were sorry, but they could not do anything about it. The only thing they could do was to book another appointment for Thursday December11th, between 8 am and 4 pm. This means taking another vacation day to be at home, waiting and hoping they will not cancel again. It is not only that Amana is selling a washer that is broken after 6 weeks, but they are contracting to repair companies that are not reliable. Like always, the company is good till some problems occurs, then you see their true colors. If I could return the product, I would, but because the warranty to return a product is only 30 days, I am stuck with this washer and most importantly unreliable service department. I would never recommend this product to anyone. Not pleased at all!!!!DEC. 19, 2014 UPDATE: Today we are December 18, 2014 - 3 weeks after my first call to customer service of Amana. Finally the technician came today with the part. I was relieved that the problem would be solved finally. No such luck, the part the technician brought was the wrong one. He said that they had ordered the right part, but the company send them the wrong one. I called the customer service of Amana again, and ask for an explanation. They told me that mistakes happens. When I try to make the order for the right part, I was told that the part I need is back order, and it could take a couple of weeks or more to be delivered. I contacted Lowe's in Sudbury ON, where I bought the Amana washer and dryer, looking for some solution, but the salesperson at Lowe's told me that they cannot do anything to help me, because after 30 days, my chance to return the product had expired. There was nothing they could do, but it was up to me to contact Amana customer service. Over the years, I upgraded my appliances a couple of times, but never ever experienced such a crappy product and a lousy customer service like Amana. I cannot understand why a store like Lowe's would be selling such junk. Now Christmas and New Year is coming and I have to go to the Laundromat. Because I live in a small village, the closest Laundromat is a 30 minutes drive. I have to go through all this aggravation, when I have a 2 months old new Amana washer in my basement, that does not work! Merry Xmas and Happy New Year to all... and There will be a Part 3.
Published: December 8, 2014
paul of Lavigne, ON
Source: consumeraffairs.com

I had my washer for barely over 2 years before it started to unbalance. Now
I had my washer for barely over 2 years before it started to unbalance. Now less than 2.5 yes after purchase I have to replace it. According to the Amana repair representative for my area I needed a new balance ring and new suspension. He said the balance ring would cost over 200 dollars, but my research show the average cost being 40 dollars. However, with the price of labor the total repairs would be a minimum of 170 dollars on a machine that only cost 300. I realize this was a bargain appliance but we never overloaded it and it should have lasted longer than 2.5 years. The short life expectancy of modern appliances is ludicrous. I recommend avoiding this brand or buying the extended warranty. I just hope the dryer lasts.
Published: November 27, 2014
michelle of Sacramento, CA
Source: consumeraffairs.com

A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dry
A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dryer) from Home Depot. As we were renovating our home, we continued to use our old appliances until our new laundry room was completed. The new washer and dryer stayed in a spare room, in its original packaging. This past weekend (July 5,2014), we hooked up our brand new, high eff. washer and dryer, only to find the dryer didn't work properly. It would go on for a few seconds, was really noisy and then stop, and repeat again. We called in an appliance repairman. He stated that the motor was faulty and would have to be replaced. $150 for the motor and $150 for the labor. I called Whirlpool (Amana), who said they would pay to have someone check it but that was it. Obviously, it wasn't checked properly at the factory in the first place, because if the motor was blown before we even used it, what kind of shoddy workmanship is going on. I'm sure this doesn't happen often, but when it very obviously hasn't been used at all (as our repairman stated). Why could they not send out their own serviceman to affirm this and then, at the very least, give us a new motor while we would pay for the service call. I don't think we will ever buy Amana/whirlpool ever again. Very shoddy company.
Published: July 16, 2014
margot of Wpg, MB
Source: consumeraffairs.com

I bought a washer/dryer set. I started to wash a small load of cloths and t
I bought a washer/dryer set. I started to wash a small load of cloths and the drum was banging around. Ok... so I thought the clothes were off center and NOPE they were not! The drum has a lot of play and IS THE WORSE WASHER EVER!!!
Published: June 8, 2014
Mary of Greeneville, TN
Source: consumeraffairs.com

My dryer of 7 years broke down so I purchased another from a different stor
My dryer of 7 years broke down so I purchased another from a different store different brand (new). The purchased was made the end of October. This dryer was terrible at drying my clothes. It took forever for one load to dry. Finally it started taking more time. Finally it went out. It had a warranty but couldn't get the company the warranty was with to fix it so the furniture store I made the purchase with sent me a new one and this new dryer isn't any good either. I WOULD NOT RECOMMEND THIS BRAND TO ANYONE AT ALL... PLEASE SAVE YOUR MONEY AND TIME. PURCHASE A DIFFERENT BRAND..
Published: March 24, 2014
sabrina of Rome, GA
Source: consumeraffairs.com

The dryer stopped working right after the warranty. Replaced the motor. Sti
The dryer stopped working right after the warranty. Replaced the motor. Still doesn't work. Replaced the fuse and again it still will not work. The only thing that I have not replaced on this pile of crap is the buzzer and that still works and it's the only thing that does.
Published: August 8, 2013
Michael of Wilmington, DE
Source: consumeraffairs.com

I bought washer dryer fridge combo from Home Depot and 16 months later, the
I bought washer dryer fridge combo from Home Depot and 16 months later, the compressor goes out in my frig. and needs $900 repair and lost all my $400 plus in food. Thanks for caring, Amana and Home Depot that you shot our holiday. We have no more money to fix or replace our food crackers for our holiday. Can we all get together and sue them both? This is wrong.
Published: December 23, 2011
Sonya of Bluffton, sc
Source: consumeraffairs.com

Our Amana/Whirlpool electric dryer failed a month before the warranty expir
Our Amana/Whirlpool electric dryer failed a month before the warranty expired. It was repaired under warranty. Two years later, the heating element failed. I can fix this myself. I just ordered the part that will cost $136. We are a family of three and we dry clothes outside on a clothesline in the summer, so we didn't wear out this appliance.
Published: December 6, 2011
Jeff of Lockport, IL
Source: consumeraffairs.com

Amana dryer, less than 2 years old, doesn't heat anymore. About a $300 repa
Amana dryer, less than 2 years old, doesn't heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I don't. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they don't even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling "knockoffs" of their products. All of a sudden, "oh yes, here it is". What a joke. They keep telling me that they are all consumers too and understand my frustration. They aren't willing to do anything about it though. I guess I am expected to feel good about their products because they "understand".
Published: December 1, 2011
Tony of Mundelein, IL
Source: consumeraffairs.com

On February 4th 2009, I purchased an Amana front load washer and since Sept
On February 4th 2009, I purchased an Amana front load washer and since September 29th 2010, we have had it serviced four times to replace. First, the door latch sensor; second, the door itself; third, the front panel and fourth, a new motor was installed on August 30th 2011. Now, we still have the error code 3e, which was supposed to be for the motor pop up again on September 3rd and I had to put in a fifth service. This is the worst appliance I have ever bought. I do not recommend anyone to purchase this item. I don't know what I was thinking when I went to the Home Depot. In the past, I have always purchased my appliances from Sears Kenmore and I still have my 12-year-old dryer which is still going strong.
Published: September 15, 2011
Lenore of Bridgeport, ct
Source: consumeraffairs.com

Amana Furnace Reviews:

So far, we are very pleased with our new furnace, air conditioner and air c
So far, we are very pleased with our new furnace, air conditioner and air cleaning system. The installation process went very smoothly and we are impressed with the overall system's operations. We are especially pleased with how quiet it is and have already noticed that our home is less dusty. The air cleaner also did a great job of keeping the smoke our of our home during the nearby fires in the northwest of the United States.
Published: September 30, 2020
David Viveash British Columbia, Canada
Source: amana-hac.com

Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furn
Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furnace (97% efficient). With fan in "on" position, it quietly circulates the air from the basement and throughout the house. I noticed the air conditioner does not kick in as often and the temperature is more consistent. No comparison to the old mid-efficiency furnace that was replaced, Amana is much better made and will reduce our Natural Gas costs.
Published: August 30, 2020
Michelle Jacques Kamloops, BC
Source: amana-hac.com

Our new Amana furnace is so quiet and efficient! We love it. We aren't
Our new Amana furnace is so quiet and efficient! We love it. We aren't nervous to enter the long winter months. We know we will be warm and comfortable until spring.
Published: July 30, 2020
Kate Czar Rochester, New York
Source: amana-hac.com

We were very pleased with Swan - Zach and Josh went above and beyond every
We were very pleased with Swan - Zach and Josh went above and beyond every step of the way with explaining the installation process. We're excited with the Amana products and hope they live a long time with us (ha).
Published: June 30, 2020
Joe and Debby Windsor, CO
Source: amana-hac.com

Amazing furnace! Got some sweet upgrades like UV light to clean the air and
Amazing furnace! Got some sweet upgrades like UV light to clean the air and WiFi connectivity so I can control the system from where ever we are. It’s been night and day difference this summer compared to last summer on the ease of keeping our home cool! We love our Amana furnace!
Published: May 30, 2020
Lyndon Canada
Source: amana-hac.com

Installed Amana in new home in 2013 and have had to replace air handler twi
Installed Amana in new home in 2013 and have had to replace air handler twice, so I am on my third in six years. Warranty fortunately covered leak in coil twice, but the labor has cost me thousands of dollars. Since the handler is obviously a defect by Amana- I wrote a nice letter asking for some relief on the labor explaining the situation. Never heard back and obviously they don't care-even if they told me no. I rarely write reviews, they're lucky to get one star. Would look seriously at another company.
Published: October 29, 2019
Ancientcane of Saint Augustine, FL
Source: consumeraffairs.com

Two Amana heat pumps here; one has had ongoing problems. When the dealer or
Two Amana heat pumps here; one has had ongoing problems. When the dealer ordered a replacement part (circuit board), the wrong version was shipped from the warehouse. Trying to get this problem solved ASAP, I contacted Amana via their FB page and asked them to expedite the shipment of the new board. They told me that they don't provide CS for this product, that I should contact the actual manufacturer, Goodman. I was already aware the Goodman was the manufacturer, but have never before heard of a company selling a product under their logo that does not provide at least front-line customer support for it. What possible meaning can the Amana brand have in this case, and why on earth would I ever buy another product from them?
Published: May 16, 2018
David of Potomac, MD
Source: consumeraffairs.com

Had nothing but problems and the unit was 5 years old. We got tired of havi
Had nothing but problems and the unit was 5 years old. We got tired of having it worked on and breaking down over and over. Decided to bite the bullet and have another local contractor install a different furnace and very happy now. They let just about anybody sell the Amana product it looks like.
Published: March 26, 2015
Jim of St.Johns, MI
Source: consumeraffairs.com

Right after the manufacturer’s warranty of exactly 2 years expired, our A
Right after the manufacturer’s warranty of exactly 2 years expired, our Amana Refrigerator broke before the end of the following year. Oh, did I mention we bought it brand new from the showroom floor at Home Depot in Hilo, Hawaii? Now it runs all the time on the freezer side and the refrigerator side does not get cold at all. Ice forms in the rectangle "box" that is located inside the refrigerator section and no cold air from the “run always” freezer-side comes into the refrigerator. That poor design is how it is "supposed" to keep your refrigerated food cold. Poor design. What isn't, these days? So here we are, spent $800 for this thing and it has lasted 2 years. Now I have to spend $300 to get it fixed. Meanwhile, until we can just "come up" with an extra $300 to do that, we have to rent a refrigerator - another $68 a month. Now, isn't this fun? On top of that, it was evidently not working properly for about 2 months until one day I began vomiting from bad food. Not fun either. So what is a consumer to do? We are at the mercy of cheaply made and poorly designed shoddy craftsmanship and materials made by companies that just don't give a you know what anymore. They only want to make more profits out of greed and screw the consumer. They know you need these products so they can literally get away with doing whatever they want. I wonder if any really great person is going to once again build the real McCoy of Wash Machines and Refrigerators that are built to last and do! It can be done, it is just not being done and no one seems to care. Have we become so apathetic to accept this in our lives that we are the sheep they speak of? There are no "choices." Oh, you think because something is "stainless steel" and looks pretty and shiny it is good quality? Stainless steel is only on the outside! Underneath, it still rusts! We live by the ocean in Hawaii where things are not hermetically sealed like on the mainland where houses are all closed up and furnaces run all day and night. And the Stainless steel here still rusts and they tell you right away that rust is not included in any warranty! Oh, let’s see who is Amana made by? Whirlpool I think and I am not surprised.Remember in the "old" days when all the washers at laundry mats were Whirlpools and they worked? Well, don't buy one these days. See my post on the one we just got! For people who say, "Well, just buy the warranties they "sell" when you buy the item.” Yeah, and so you really are spending an additional $300 for the product, which will then last 3 more years from the day you bought it. Who is getting screwed here? - The customer either way. Remember when you bought an appliance and had it the whole time you lived in your house? Remember the Maytag repairman? And did you know your icemaker is not included in your warranty? Nope, you just have to pay for that - an additional $300-$400. Is everyone just going to roll over and accept buying a major appliance for $800 and having it last 2 years?
Published: January 12, 2013
Antoinette of Pahoa, HI
Source: consumeraffairs.com

Amana Microwave Reviews:

My microwave splatters really easy even when food is covered my a paper tow
My microwave splatters really easy even when food is covered my a paper towel. It melts plastic easily. I have to pay closer attention when I use any plastic product. I like to microwave and leave while cooking. I cannot do this.
Published: January 9, 2021
Cinda of Billings, MT
Source: consumeraffairs.com

I like it and it works fine so far. I wish it did not have a push button on
I like it and it works fine so far. I wish it did not have a push button on it, instead just pull, as I worry the push button will break, they are prone to, as opposed to pull doors on microwaves. It seems to work well, was easy to install and overall we are pleased with it.
Published: December 27, 2020
Joseph of Palm Beach, FL
Source: consumeraffairs.com

This is our second Amana microwave. We have owned it for 20 plus years had
This is our second Amana microwave. We have owned it for 20 plus years had it for 20 years & works great. Would recommend it and buy another anytime. That's enough for me, I give it all fives or tens, terrific!
Published: December 25, 2020
Anthony of Apple Valley, MN
Source: consumeraffairs.com

Very sample microwave to use. Was very easy to install. The price was great
Very sample microwave to use. Was very easy to install. The price was great being that I purchased it as an open box it was great condition.
Published: February 29, 2020
Henny
Source: bestbuy.com

I bought this microwave for my tenants to replace one that went bad... The
I bought this microwave for my tenants to replace one that went bad... The install was fast and easy using the template which was included... From unwrapping to using the microwave was 30 minutes.. There are plenty of functions programmed for different foods and snacks... The the price was great...
Published: July 29, 2019
Almari
Source: bestbuy.com

Purchased a microwave on 11/28. Had it installed on 11/29. Does not work. T
Purchased a microwave on 11/28. Had it installed on 11/29. Does not work. They would not replace. I was told I had to go through their process to order parts. Today is 12/21. Service guy came out and cannot fix. Now I have to wait for their process again for them to replace. This is terrible. Christmas is in 4 days and I'll have been a month without a microwave.
Published: December 21, 2017
Kim of Cypress, TX
Source: consumeraffairs.com

I used to work for Raytheon and have used Amana products for years with gre
I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.
Published: November 30, 2017
Elly of Arlington, MA
Source: consumeraffairs.com

We have used this microwave oven for more than 14 years and still works. It
We have used this microwave oven for more than 14 years and still works. It is not very powerful like the new models, but it does the job for us. It is very easy to operate and clean. It is big enough but very heavy.
Published: January 27, 2017
Edgard of Ukiah, California
Source: consumeraffairs.com

I have had this microwave for about 32 years. It is still working. Doesn�
I have had this microwave for about 32 years. It is still working. Doesn't look too good because of age. Wish I could find another one that would give this type of service.
Published: December 31, 2015
betty of Dalton, GA
Source: consumeraffairs.com

My refrigerator was just 11 months old when it started falling apart. All t
My refrigerator was just 11 months old when it started falling apart. All the plastic pieces, shelves, meat bin, crisper drawer, cheese drawer, door shelves, etc., began cracking, splitting and falling. I complained to Amanda and was told all these pieces are cosmetic, and didn't affect the operation of the refrigerator. After several complaints and letters, I was sent, as a 1 time courtesy, one shelf, and one drawer which also promptly broke. Tonight the door bin fell off taking another bin with it. A jar of pickles landed on my toe, and a bottle of hot sauce broke, and a cherry soda exploded. I would say that affects the function of the product. I also have a Whirlpool (same company) microwave and the plastic door cracked and split all over. Again, I was told it was just cosmetic. Never have I had such poor quality in a product that cost so much!
Published: January 8, 2015
Valerie of Orlando, FL
Source: consumeraffairs.com

My less than 2-year-old, Amana, built-in microwave, model amc2206bas has cr
My less than 2-year-old, Amana, built-in microwave, model amc2206bas has cracking and peeling ceiling paint. I called customer service and was told there is nothing they can do as it is outside the 1-year service. I am very angry that this defective product can be dumped on consumers. I intend to contact my State Attorney General to see if anything can be done.
Published: March 28, 2013
Linda of Wv, wv
Source: consumeraffairs.com

I am writing regarding my Amana microwave AMCS101AAS purchased 4 years ago.
I am writing regarding my Amana microwave AMCS101AAS purchased 4 years ago. I am really disappointed with it. The inner paint on the walls and under the plate has basically all peeled off. Now it is starting to rust around the glass in the door. It is used by a retired couple. So, it is not heavily used. But I feel the paint should not be letting go.
Published: September 16, 2011
June of Brownton, MN
Source: consumeraffairs.com

Amana Range Reviews:

Bought $700.00 dollar stove in April. Got it in June so stove for cooking a
Bought $700.00 dollar stove in April. Got it in June so stove for cooking all this time without one. Now I get the darn thing and can't use the drawer on it. It does not slide at all so now I need storage.
Published: August 22, 2021
Maggie of Baraboo, WI
Source: consumeraffairs.com

I am having Amana gas oven serviced for the second time in a little over 2
I am having Amana gas oven serviced for the second time in a little over 2 years since purchase. The first time the ignitor had to be replaced. I am having the same issue but have to pay $200 to repair because first ignitor was replaced over a year ago. Do not buy this garbage appliance!!!
Published: April 2, 2021
Mark of Hewitt, NJ
Source: consumeraffairs.com

Works exactly like an oven should. No problems so far. Has good features an
Works exactly like an oven should. No problems so far. Has good features and we use it every single day. Easy to clean and easy to use. Doesn't take forever to heat up and maintains heat as it should. The stovetop is also easy to clean and heats up very quickly even though it is electric.
Published: February 13, 2021
Cayetano of Santa Fe, TX
Source: consumeraffairs.com

Since day one this piece of junk that they call a stove has never worked pr
Since day one this piece of junk that they call a stove has never worked properly. The door for the oven continues to fall off. I've watched I don't know how many how-to videos. None of it helps you. Talk to Amana. It's out of warranty even though I just bought it from the store not even 6 months ago. I would never buy anything from this company again.
Published: February 9, 2021
Josh of Winona, MN
Source: consumeraffairs.com

Bought a Baking element for my stove. Over a month to receive. Call a servi
Bought a Baking element for my stove. Over a month to receive. Call a service tech to install to find out that I did not need to replace it on my stove. I called Amana customer service to find out how to return the brand new part. I was told to send back in same box with a return authorization that would be emailed to me. I went to the post office and mailed per the instructions given to me but instead of it costing me the same $7.95 that Amana paid to ship to me, I was charged $29.15!!!! My entire refund is only $51.63 so half of my refund is being absorbed in returning because Amana will not provide a return label!!In the end my refund will equal half of the $47.00 price of the part alone???? When I called the parts department customer service they smugly advised, "Well you have to return in our box but you could have shopped around for the best shipping rate"???? This is a scam and why Amana/Whirlpool is going down in flames! Cheap shots like this to innocent customers who have been loyal to their brand for years. When you ask for a manager the customer service people lie to you and tell you they are the manager and no one else is there but them??? Does not sound like a manager????
Published: February 2, 2021
Malinda of Walnut, CA
Source: consumeraffairs.com

Durable. Reliable. Gas with ignition burners. Purchased 1997 and still work
Durable. Reliable. Gas with ignition burners. Purchased 1997 and still working. Has oven cleaning function which makes for easy cleaning. Amana is reasonable priced lower than many other ranges.
Published: February 2, 2021
Valrah of San Gabriel, CA
Source: consumeraffairs.com

Fan for use of oven is very loud. Fan for top of stove is also noisy. One e
Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.
Published: February 1, 2021
Sharon of Portland, OR
Source: consumeraffairs.com

The brand new stove made noises and no one helped me with a repair visit. A
The brand new stove made noises and no one helped me with a repair visit. After a long time on hold a technician was suggested and the person refused to come look at the range. I had to call the store and spent a lot of time trying to find someone who would help. The store would not replace the range even though it was brand new.
Published: January 31, 2021
Sarah of Northfield, MA
Source: consumeraffairs.com

It is an electric 4 burner glass or ceramic top model with a range. One of
It is an electric 4 burner glass or ceramic top model with a range. One of the burners has 2 settings to match the size of the pan or pot being used. The control settings can be confusing on both the stove top or the oven.
Published: January 30, 2021
Randall of Rice Lake, WI
Source: consumeraffairs.com

My experience was great. I love my appliance and I had to get a new and it
My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.
Published: January 29, 2021
Natasha of Jonesboro, GA
Source: consumeraffairs.com

I purchased a stove/oven a few years ago. I hardly ever use it and the issu
I purchased a stove/oven a few years ago. I hardly ever use it and the issue is the grates on top of the burner that you place your pots/pans on melted horrible. IT IS A STOVE...Flame comes out of the burner ..You cook on it..Seriously..it melts the burner???? The entire finish burnt off the burners. I would never buy another product from them..A stove top that melts. NOT ACCEPTABLE.
Published: December 27, 2020
Lee of Philadelphia, PA
Source: consumeraffairs.com

I wasn't familiar with the brand name but decided to take a gamble. I purch
I wasn't familiar with the brand name but decided to take a gamble. I purchased the stove and fridge in May 2017 new. The stove is rusting along the bottom of the stove door and the pieces are falling apart. This started last year. The fridge shelf that holds the bottom bin has broken. There is only my husband and myself living here. No children to break it! I'm am very upset and now I hate my appliances. I would not recommend Amana to anyone. They need to be replaced. The stove especially.
Published: October 10, 2020
Gail of Dunnville, ON
Source: consumeraffairs.com

We purchased a NEW Amana Electric range model #AER6303MFS2 11 MONTHS AGO. H
We purchased a NEW Amana Electric range model #AER6303MFS2 11 MONTHS AGO. Heat escaping from the stove seems to be excessive when cooking. Kitchen gets uncomfortable hot. Had Amana technician check (8/24/2020) and during the heat cycle (with stove set at 350 F) stove registered (with tech's instruments) a low of 328F and a high of 382F....a 54 degree swing??? Tech indicated this was normal range. This seems excessive on both ends. Spoke to Home Depot and their appliance salespeople could not confirm or deny this 54 degree range as being normal! Contacted Amana thru survey channel and have not received any response. Looking at replacing stove with another brand that has better heat control.
Published: August 31, 2020
DONALD of Lady Lake, FL
Source: consumeraffairs.com

After moving in to a new home and seeing a brand new stove installed, I was
After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didn't think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.
Published: August 26, 2020
DEMETRIOS of Barrington, NJ
Source: consumeraffairs.com

This is a perfect item nothing but great results and service from Best Buy
This is a perfect item nothing but great results and service from Best Buy team during this time and crisis crap. Thanks again
Published: July 25, 2020
Jhall1989
Source: bestbuy.com

I was looking for a glass cooktop range for a rental unit. This was by far
I was looking for a glass cooktop range for a rental unit. This was by far the best value. It arrived perfect, works perfect!
Published: April 25, 2020
PIKELHED
Source: bestbuy.com

I bought a new range for my daughter. We received the order, the range was
I bought a new range for my daughter. We received the order, the range was working fine for about 2 days. All of a sudden the only thing that worked was when you turned the knob to high the display showed (as that had stop working as well). The element and the oven would not work and the display shut off if you moved the knob off of the High position.I called Amana and they were closed, I called Best Buy where I bought it and they sent out a replacement. Problem 1 - the replacement took 4 days due to a pandemic going on in our country, so we were not able to cook anything for 4 days! Problem 2 - the day we received the replacement, as soon as we plugged it in, it was doing the exact same thing as the last troubled machine! I call Amana, the "COMPUTER" guy walked through troubleshooting steps that I had already done, and then says I will send a tech out to you. Problem 3 - Said tech cannot come for 3 days! Problem 4 - my daughter and I live in 2 different states so what did Amana do? Send the tech to my house! Problem 5 - I call Amana, they apologize but tell me there are NO techs in my area to come out not even at a later date because of the pandemic.... SO WHAT exactly do they do to fix this.... Problem 6 - NOTHING besides apologize!I found out for this model there are several defects! I called Best Buy to get a replacement but DIFFERENT brand and am told by the rep I spoke to she has gotten nothing but calls about this exact model and it has defects! Long Story short... In a middle of a crisis... do not ever go with AMANA! You will be left to die of starvation as you cannot cook a single thing (we do not do microwave things, nor do we have room now in the freezer for said items as it is filled with meat to COOK)!
Published: April 2, 2020
Tiffany of Melrose Park, IL
Source: consumeraffairs.com

Our new oven came on time, installed easily and worked well. However, after
Our new oven came on time, installed easily and worked well. However, after its second self-clean cycle a round hole appeared in the finish of the floor of the oven. This hole is about one inch in diameter, with little cracks radiating outward from it. We called Amana, who sent a repairman to assess the issue. Subsequently, Amana shipped us a small tube of touch-up paint. This paint is a different colour than the oven's interior finish (black vs dark blue), stinks horribly for several days after application, and does not fill the hole even after three applications. A further call to Amana has yielded only the statement that there is nothing more they will do.By the way, the repair technician who came told us that it's quite common for this kind of flaw to occur. Be advised, your nice looking appliance may start looking ugly soon after purchase, and you'll be on your own! I have advised the appliance people at the local Home Depot to provide a warning to anyone wishing to buy an Amana, Whirlpool, Maytag or JennAir appliance.
Published: March 9, 2020
DAVID of Huntsville, ON
Source: consumeraffairs.com

This is the worst stove I have ever used. 70-100 degrees off in oven, takes
This is the worst stove I have ever used. 70-100 degrees off in oven, takes forever to preheat. Top elements won't heat properly, can't boil water unless a lid is on. Do not recommend this product. The first stove I sent back, replacement is no better. Would be ok for someone that does not cook.
Published: December 1, 2019
brian of Slave Lake, AB
Source: consumeraffairs.com

Would not fix my oven less than a year old with purchased warranty for thei
Would not fix my oven less than a year old with purchased warranty for their faulty mother board. Used once and went out. Repairs are as much as the oven cost.Gave no reason why or what the warranty covers. If not the mother board, elements???? How cheap. I can change those myself.
Published: September 13, 2019
robin of Bluffton, SC
Source: consumeraffairs.com

It has a bottom freezer which is easy to get to & arrange. Also with an
It has a bottom freezer which is easy to get to & arrange. Also with an automatic ice maker. The refrigerator shelves are glass so you aren't likely to "lose" items. Shelves in door are adjustable to fit any need. Everything comes out so it is easy to clean. Outside is also easy to clean & no streaking. I Love It!!!
Published: August 28, 2019
Marilyn of Wheeling, WV
Source: consumeraffairs.com

This one was in the house when we bought it and it works great. No need to
This one was in the house when we bought it and it works great. No need to replace what is working so I am not going to be buying a new one anytime soon. This one is over the oven and it is stainless steel and looks good where it is.
Published: July 16, 2019
Jared of Fort Worth, TX
Source: consumeraffairs.com

It is near impossible to boil water on my newly purchased stove. I’ve had
It is near impossible to boil water on my newly purchased stove. I’ve had a medium sized pot of water on the burner for half an hour on high and it’s never reached a boil, WTF! Phoned customer service and received no help. What a waste of money this piece of ** is. Will never buy an Amana again.
Published: July 12, 2019
Kelly of Kitimat, BC
Source: consumeraffairs.com

Front left burner is not working properly. Only outside rings of coil are h
Front left burner is not working properly. Only outside rings of coil are heating up. Took forever to boil but never came to a rolling boil. My pasta was a big pile of mush. Worst stove I have ever owned!
Published: May 4, 2019
Caren of Capreol, ON
Source: consumeraffairs.com

On February 21, 2018, I bought an Amana electric range from Brandsmart in M
On February 21, 2018, I bought an Amana electric range from Brandsmart in Miami. In April 2018, the oven light went out. A technician came and replaced the bulb. In July the oven light went out again. Again the technician came and replaced the bulb. In September the same thing happened. The technician came out and replaced a part. It worked from September 2018 until March 2019. On March 25, 2019, the oven light came on by itself and stays on. I turned off the circuit breaker to the range. I turned it back on and the oven light started flickering on and off. Then it came on again and has not gone off, even though the door is closed.I have reported the matter repeatedly to both Brandsmart and Amana. Because I did not buy extended warranty; they both want me to pay an upfront fee of $69.99 to have the technician come to my home; to fix the same problem that he did not resolve 3 times prior. Plus another $69.99 to purchase parts. This is not a new problem - it's been ongoing for over a year and they cannot resolve it. I am reporting them to the Consumer Affairs department to get a refund of my $549.00.
Published: March 26, 2019
Winsome of Miami, FL
Source: consumeraffairs.com

This stove is really easy to use and clean. It is not like the old style wh
This stove is really easy to use and clean. It is not like the old style where you have to lift the top to clean underneath. The oven is very easy to clean also. The burners are easy lighting and also the oven is too.
Published: March 18, 2019
Virginia of Malvern, AR
Source: consumeraffairs.com

We bought a smooth top Amana range in October of 2015. Recently the glass t
We bought a smooth top Amana range in October of 2015. Recently the glass top shattered...sounding like gun fire. One of the burners no longer functions. Is this a common problem? The replacement top will cost more than half of the cost of a new range.
Published: March 9, 2019
Laura of Wimberley, TX
Source: consumeraffairs.com

In late 2017 we purchased an Amana Electric stove top, oven and dishwasher,
In late 2017 we purchased an Amana Electric stove top, oven and dishwasher, a Whirlpool vent hood and a garbage disposal. To date (3-1-2019) the only thing that has worked properly is the garbage disposal. These were not top of the line, but were not bottom end either. The dishwasher never worked and the motor had to be replaced right after it was installed. The stove top had a burner that didn't work, and the burners wobble. The oven also never worked correctly, and they had to replace the sensor, element and core shortly after it was installed. Now just a little over a year later the vent hood motor is having problems, you turn it on and the speed goes up and down by itself. I called the customer experience line, and of course since it is just now out of warranty they will not do anything about it. We bought, and had all of the appliances installed from a reputable dealer who has been in business many years, and we were happy with their service, but I will never buy Amana or Whirlpool again. Also a word of caution to anyone who has young children, the Amana electric oven has a dangerous design flaw. The air in the oven circulates and blows hot air out the vent at the bottom. If any young children were to touch this it would burn their fingers. It is a shame that Amana/Whirlpool obviously has no quality control and uses shoddy parts. Luckily for us we purchased an independent warranty plan for the stove top, oven, and dishwasher, as I'm quite sure Whirlpool warranty would be as lousy as their products.
Published: March 4, 2019
G. of Bethany, OK
Source: consumeraffairs.com

Have gone thru 4 repairs for the main board and temp probe in one year. For
Have gone thru 4 repairs for the main board and temp probe in one year. For Amana aer6303mfs1 model glass top range. Now it's out of warranty and it's messing up again. Gives an f3 o3 error code and the oven won't go above 275 degrees. Will never buy from them again. Bought at Home Depot.
Published: February 23, 2019
chris of Diberville, MS
Source: consumeraffairs.com

I purchased a new Amana stove for a rental property in GA at the beginning
I purchased a new Amana stove for a rental property in GA at the beginning of Sept. It has NEVER worked. When I called they said they could only speak to the tenant, when she called it was past the 48 hours of delivery and since I didn’t get the warranty they would have someone come out and repair it... ok fine. The company was a no-show and no call twice. Then I get a letter from the GA housing authority that I am required to have a working stove within two days. I was forced to purchase a second stove for the renting family. I called and called Amana to pick up the useless stove and credit my account. They were extremely rude on the phone and refused to take it back. Not when I call the new repair company told me it would be fixed the day after Thanksgiving, following up today they now say the part is on backorder until next month. This will be three months now that I purchased the stove and fortunately am paying zero interest on through HD. I cannot believe the lack of customer service with Amana. I will NEVER EVER do any business with them again!!!
Published: November 26, 2018
Andrea of El Dorado Hills, CA
Source: consumeraffairs.com

I really like my new Amana electric range / oven. I bought it as part of an
I really like my new Amana electric range / oven. I bought it as part of an Amana packaged deal from Best Buy which included a refrigerator and dishwasher. Like the other appliances in the Amana package, the range not only looks great, but is also highly functional and efficient. As I wrote in my previous review of my new Amana refrigerator / freezer, I got a great deal at Best Buy and I am glad I made the purchase. Highly recommended! P.S. About 2 months before this purchase, I bought an Amana washing machine. My positive experience with my new Amana washing machine led to my purchase of the Amana kitchen appliance pacakge.
Published: April 25, 2018
Natty
Source: bestbuy.com

When we had purchased our house almost 2 years ago there was a fairly new a
When we had purchased our house almost 2 years ago there was a fairly new and barely used Amana range. I use it all the time and never had any issues at all, also like the idea that it is self cleaning even though I hadn't used that feature as of yet but plan on it very soon.
Published: November 15, 2017
Lori of Port Richey, Florida
Source: consumeraffairs.com

Brand new oven/range had one burner that didn't work. Called for a service
Brand new oven/range had one burner that didn't work. Called for a service call that was supposed to be sent out today and got a call an hour before they were supposed to arrive saying there was an error in the way the zip code was put in and that they don't actually service the area where I'm located. Now I'm trying to reschedule yet another service call.
Published: September 21, 2017
Eric of Lakeshore, FL
Source: consumeraffairs.com

I bought an Amana stove 2 years ago. It has been in service 5 times within
I bought an Amana stove 2 years ago. It has been in service 5 times within the last year. The temperature control board keeps messing up. Called customer service. They said to reset it. Which I had to do 3 times and still couldn't finish making dinner. It was last fixed in November and it's out again. They really don't care. Told me buy extra warranty for 400$. REALLY!!! Let's just say my response was not nice. I told them since they didn't care I would let people know about my bad experience and terrible product, she hung up on me. Now I have a useless stove because it cost just as much to fix it than what I paid for it. I would never recommend this company or product to anyone.
Published: July 14, 2017
Joyce of Danville, VA
Source: consumeraffairs.com

When I bought the stove I thought I would try the glass top (can't remember
When I bought the stove I thought I would try the glass top (can't remember what they are called). I was never told that I could not can (preserves) on this stove. I only had the stove for less than a month when I asked if I could bring it back for this reason that I can't put weight like a canner on top of this stove. The store where I purchased said "NO". Well, ok what do ya do? When I turned the self cleaning cycle on it took a long time and when it was finished it left big brown spots on top of the oven door, like it had gotten too hot and burned it. And you can see it when door is closed.The double glass window on the oven door broke the seal and moisture and stains are in between glass. Can't clean it. Unless you take the door off and take it apart it. The oven light only lasted about 3 months. It won't work at all. Overall I hate this stove, I thought it would be easy to clean on the top, that too is a job. I paid quite a bit of money for this stove. The sales people need to inform you how this stove functions. I would have bought a different stove from them if they would have told me.
Published: February 15, 2017
sherri of Salt Lake City, UT
Source: consumeraffairs.com

The Amana gas range was installed new in late 2013. The stovetop flames do
The Amana gas range was installed new in late 2013. The stovetop flames do not have enough adjustment, either the flame is too high or too low, there's hardly any just right flame settings. We already had to replace the igniter for the oven. That detent position for the oven door where you can leave it cracked open a little and failed within a month or so. I would certainly never buy another one.
Published: February 4, 2017
Terry of Cassville, New York
Source: consumeraffairs.com

I just purchased Amana Dishwasher Model # ADB1700ADS through HD online. As
I just purchased Amana Dishwasher Model # ADB1700ADS through HD online. As noted by another reviewer, this model has a serious engineering flaw. It does not have an exterior handle attached to the body of the door. The model has been designed so that you are forced to pull on the underside of the black plastic control panel. You can see the panel flex outward (more than .25 inches) under the pressure needed to open the door. I tried opening the door by pulling on the outer door corners and from the top edge without success. There is absolutely no question the plastic control panel will break due to material fatigue - and it will break either fast or slow depending on how often you pull on it and how hard you pull. I recommend you buy your own stainless steel door handle from any appliance parts store and install it yourself. It will cost you about $30. Amana may have saved themselves $10 (for this same part) but they will take a ding to their reputation and have a lot of unhappy customers in the future. If Amana took into consideration that in buying a dishwasher, it is not just the cost of the dishwasher for the buyer - it is also the cost of time lost from work waiting for an install that never happens within the time frame given, install fees, taxes, delivery and haul away fees. There is a lot of time, effort, and money involved in buying a dishwasher. So much so, that the buyer would not blink to pay that $10 with an upcharge to prevent the destruction of the control panel of a daily use item they don't want to have to repair or replace for years to come. As others have noted, this particular failure will not be covered under the manufacturer's warranty. Otherwise, the dishwasher is noted to work properly, is better suited for a smaller family, holds fewer dishes than others of the same size, has a very long cycle, and is hoped to be of similar quality to that Amana has been noted for in the past -- with the exception of this one very serious defect. We don't really know about the quality, because it has not been out long enough to have proven itself. I would have given the dishwasher a 2.5, a 2 is too low and a 3 is too high, considering the time, effort and expense I have put into purchasing it, the day lost for install, and finding and installing a handle to safeguard the most expensive component to repair - the control panel. Once the control panel goes, it will be cheaper to buy another dishwasher than to repair it, IMO.
Published: January 9, 2017
B. A. of Austin, TX
Source: consumeraffairs.com

Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and to
Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and took delivery in Dec 2014. In October 2016 the oven began to shut down after about 30 minutes cooking time and an F2 code showed in the display. We've had the service tech here 3 times. An oven temp sensor was replaced but the problem was not solved. We then replaced the top ECR module and still the problem exists. Now however when the oven shuts down there is a spewing of natural gas and we have to manually shut the oven off and throw open a window. We are stuck with a stove that won't work and is unsafe, and we are out of about $300 over the price of the stove. We cannot sell it and are hard pressed to afford a new stove. We called Amana and they had a "so what" attitude. I know that we will never buy any Amana/Whirlpool product again.
Published: January 9, 2017
Michael of Brooklyn Park, MD
Source: consumeraffairs.com

AER6303MFS - My hope in ordering this range was to receive a reasonably-pri
AER6303MFS - My hope in ordering this range was to receive a reasonably-priced, decent quality product that would serve me well over the next several years. Granted, I was aware that this was by no means a top-of-the-line appliance, but upon researching it I found that it had good reviews overall and felt confident about purchasing it. Fast forward to last week, when my range was delivered on a Monday. Everything appeared to be working well upon arrival when I inspected it, and I was excited to have a nice-looking, well functioning appliance for my kitchen.On Friday evening, I decided to use my new oven for some baking. When I pulled the handle to open the door, the whole thing just fell into pieces. Little pieces of plastic and a strip of trim scattered on the floor. The door handle itself was hanging by a thread, and the glass panel front of the door was loose and I was afraid that it was also going to fall off. Needless to say, I did not do any baking that day. The following Monday, I called the Amana customer service line (they are not open on weekends) to report that my product was defective.After talking with them, and the appliance customer service line for the retailer where I bought the product, and being transferred to several different representatives over the course of 1.5 hours, the bottom line was that I was stuck with my defective range unless I wanted to pony up the cash for a brand new one. Amana is willing to "repair" the defects, which of course I am skeptical about because who knows what else is broken in that hunk of junk? Oh well, I guess I'm just the sucker in this situation. I would not recommend this product or any other Whirlpool product (that includes Amana and Maytag) as they are clearly not willing to stand behind the quality of their products (or lack thereof).
Published: November 21, 2016
Kristin of Newfane, VT
Source: consumeraffairs.com

Hello my roommate bought a used Amana washer because the other Amana washer
Hello my roommate bought a used Amana washer because the other Amana washer didn't work. She paid 200 for it... And found out it didn't spin. So she spent 100.00 more. Then the door would not close for it to turn out. She arranged for another certified Amana repair guy to come... He traded the door with other broken machine. The door closed and it turned on. He did not stick around long enough to hear the spin cycle sounding like a helicopter... And still delivered your clothes on the wet side and not very well washed. So 450.00 later we still have a broken Amana washing machine and the repair man said he fixed the door problem and it would cost more for him to look at any other problem. It's heavy but if I can I will throw it in the trash... Or put it online for salvage. Expensive lesson. Never buy another Amana after the first one broke down? But no one asked me...
Published: October 27, 2016
Barbara of Vancouver, BC
Source: consumeraffairs.com

Warning do not accept delivery of stove if when it's plugged it says F1E1.
Warning do not accept delivery of stove if when it's plugged it says F1E1. It means the stove control panel is broken and oven will not work! An Amana electric stove was ordered online via Home Depot. Delivery time a week. A week passed no stove. Phone call made told they were out of stock and would be in a few weeks. Got a call after a few weeks, delivery would be in the next 2 hours. 4 hours later calls made and no stove would be delivered on next day in a 4 hour open window. Stove arrived, mover said "See it works" and turned on top burner, was in a hurry and disappeared. Finally a stove top & oven. Went to grocery store did the "big shop" roasts, baking goods, quiche supplies etc. Got home prepared food for oven. Started preheat and nothing seemed to click or change. Thought it might be user error entering in temp, bake, time etc in wrong order. Called Amana they are not open Sat and Sun. Called Home Depot not helpful since store did not sell it to me, was bought online. Provided a Maytag number called that. Rep wanted model number it was on the stove. It was not on the directions. I read off what was on the stove front and saw no model. Tried oven door, no, no model number. Finally she asked a colleague and said "Look in the pull out drawer." No not there but I noticed a thin metal stamped striped hidden by the drawer. Down on my knees, head upside down tried to read print. Too tiny. Gave her model number based on Home Depot photo but then she needed a serial number, on the thin strip. Could not read it. I asked her as I had asked Home Depot what the code meant and had I entered in bake the wrong way and why did it say F1E1. Finally she said I needed a technician since that meant the control panel was broken but without a serial number nothing could be done. That was on a Sat. Tue someone stopped by and was able to write the number down using a flashlight. Called back in and next appointment if keep by Amana will be in a week.Summary a basic stove, no special adaptions, was ordered and it will be between 4-6 weeks before it might be useful. Food had to be thrown out, other items quality diminished by freezing. Why a new stove is delivered with a non working control panel is unacceptable. No remuneration was offered by Amana nor Home Depot for inability to cook, time wasted for delivery and now technician. If your product is not available and does not work you should not be advertising it.
Published: September 28, 2016
Katherine of Taunton, MA
Source: consumeraffairs.com

I bought a Amana electric stove 4 years ago. I'm extremely picky with my st
I bought a Amana electric stove 4 years ago. I'm extremely picky with my stuff so I just now decided to clean the oven. I ran the self cleaning mode on the stove twice even and the oven looks terrible. Honestly it looks worse than it did before I cleaned it. The bottom of the stove looks like it's a real old stove. So disappointing, never again will I buy from this brand!
Published: July 13, 2016
Debra of Johnston City, IL
Source: consumeraffairs.com

I was the lucky one chosen by a bad quality control department to miss the
I was the lucky one chosen by a bad quality control department to miss the 30-day requirement for defects. They call it a cosmetic issue. My new side-by-side stainless steel refrigerator (matching the range) has a clearly unaligned door, unaligned according to manufacturer specifications. From the top view it looks like the seals are 'off'... One is wider in spots. However they are stating to me that it is a cosmetic issue beyond the 30-day window. And I DO HAVE PHOTOS. For AMANA to not consider this issue for what it is has been unbelievable to me. They won't replace the door... Nothing. Am I mad? I no longer consider them to be a respectable company. They would rather I have it as it is with bad quality control, using a 30-day extreme rule. So I lose.
Published: July 12, 2016
Jane of Lincoln, NE
Source: consumeraffairs.com

In July or 2015 I purchased a side by side ref from a small dealership. The
In July or 2015 I purchased a side by side ref from a small dealership. The ref was delivered 1st part of Aug. Called dealer a few days later stating ref was not working properly - wasn't "making enough ice and cubes were small." Dealer came out and adjusted ice maker. Called back few days later requesting my money back. Still having issues with ice maker and ref was sweating and dripping moisture on panel between ref and freezer. He came out again said a cardboard panel had to be replaced in back of ref. Also stated getting my money back was not an option as he was not going to be stuck with a used ref.When he returned with cardboard panel he found out that they had sent wrong replacement part. After that he would no longer come out and refused to take my calls. So I began calling Amana direct. I first asked for my money back since the ref was less than 30 days old when I started having trouble. I was told that my warranty only covered repair or replacement. They arranged for a repairman to come out.In Sept. the ref was deemed unrepairable and a replacement was ordered and arrived Oct. 8. Within a week or so I was again calling Amana. This ref was not cooling properly. Ice was forming on inside wall of freezer and ref compartment was too warm. To keep this from going on forever let me say 2 repair companies and at least 8 repair trips later this 4 month old ref is still not working. One person from Amana suggested that I just keep my food in another ref. All the other representatives sympathized with me and called to schedule a repair appt. All I can say is that this ref is poorly designed and Amana Makes JUNK. I will never buy another Amana product and I am sorry I paid cash for this one.
Published: February 26, 2016
Rosemary of Havre De Grace, MD
Source: consumeraffairs.com

Purchased a new refrigerator that didn't work from day one. After visits fr
Purchased a new refrigerator that didn't work from day one. After visits from two different repairmen, we are now required to transport the fridge to the next town over so that the compressor can be replaced. After several months of dealing with their "help" line, I feel that it is ludicrous that we are still without a fridge and are required to arrange for this transportation ourselves. This is in a rental unit that we are unable to rent out because of no fridge. We will now be forced to purchase a new fridge because who knows how long this repair will take. I guarantee it will not say Amana or any related product name on it. GE is looking pretty good. As a side point, we have purchased at least 60 appliances from them in the last year and they still aren't willing to go to do anything else for us. Can't imagine the average consumer getting any kind of relief from them.
Published: January 8, 2016
Cindy of Kindersley, SK
Source: consumeraffairs.com

First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mista
First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mistake when purchasing my oven and bottom freezer refrigerator in 2004. Compressor was dead within 5yrs of purchase. The stove was and is a nightmare!! Of course this stove is no longer made and good luck trying to find parts. This stove retail was approximately 1100.00 middle of the road price but for all the error codes it throws out, it makes one think how dumb was I to even THINK about buying this model or brand!!Replaced two oven sensors, temp regulators now door does not shut correctly therefore heat escapes from oven and get ready because when that happens the timer/clock control board melts!!! Really???!!! AMANA is blind to this and will ignore all of your complaints!!! You might as well just hold a match to your money when it comes to AMANA!! One will have difficulty finding parts for a discontinued model on anything but this is how AMANA conducts business!!! I totally understand with time all things need to be replaced and simply run its course. However, 4 to 5 yrs life expectancy is max on all AMANA anything! Just tell yourself AMANA is no longer being made and save yourself the aggravation.
Published: November 20, 2015
Tracey of Homewood, IL
Source: consumeraffairs.com

Amana microwave brand new lasted 17 months. Cheaper to replace than have it
Amana microwave brand new lasted 17 months. Cheaper to replace than have it fixed - labor and parts service call. Amana dishwasher brand new had it four years. First issue was the clasp on door. When you close it it broke. Second issue water did not drain out and no power. Fuse need to be replaced plus the mother board needed to be replaced. Labor parts and service call cheaper to replace. Last appliance gas oven. When you turned oven on to preheat it would never reach the desired temp. I would turn oven off and turn it back on and temp. would be what I had set it at. The.problem was the.panel at the top of oven where the clock and temp settings are that needed to be replaced. Same thing with parts, labor and service call. I feel like the quality of the.product was poor. When we bought our home in March 2011 the home had been remodeled and the appliances were new and still had the tape on them. We have had to replace all the appliances and the new appliances are not Amana. Thank you.
Published: November 7, 2015
Sharon of Lakeland, FL
Source: consumeraffairs.com

Slide in oven model ACS3350AS - The display turns off when baking. I saw hu
Slide in oven model ACS3350AS - The display turns off when baking. I saw hundreds of exactly the same complaint. The hinges were replaced without success. I contacted Amana, but they deny that this is a problem and claim that no one contacted them. I have no clue what to do anymore and plan to purchase another oven definitely not Amana. This company has the worst customer service and products.
Published: September 12, 2015
Michael of Summit, NJ
Source: consumeraffairs.com

I am a renter. The apartment space came with a basic Amana gas range. I exp
I am a renter. The apartment space came with a basic Amana gas range. I experienced large flare ups. Come to find out the previous tenant tried to clean by lifting the top - like every other stove in the world and broke the fittings causing a gas leak. There were no instructions available to indicate that this stove cannot be cleaned, and the very act of lifting the top, which is not restricted in any way, breaks the tubing that houses the gas. How are people supposed to stay safe with this stove? It will be repaired, what about the next tenant? There were several flare ups, almost explosions. The repairman said we were lucky.
Published: June 24, 2015
T. C. of Austin, TX
Source: consumeraffairs.com

I purchased an electrical oven from Buddy's Appliances - something went wro
I purchased an electrical oven from Buddy's Appliances - something went wrong and they replaced it with the Amana Electric Oven. I had troubles with it the entire time I've had it, and noticed whenever I put it on self clean it did a horrible burning smell and would smoke out the house - something awful. So after cooking dinner I put it on self clean and it did the usual, I didn't think much of it till I noticed the inside of my oven was in flames. Lucky my son-in-law and his friend pulled it out of the house, I couldn't put it out myself being that it went on to self lock. It was so hot the boys burned themselves pretty bad by trying to get it out of the house. I'm waiting to hear back from both companies Amana and the store I purchased it from, this happened on 30 minutes ago, I just thought this could help others.
Published: June 17, 2015
Nancy of Bayonet Point, FL
Source: consumeraffairs.com

I woke up this morning and found a crack 8" long left front corner on model
I woke up this morning and found a crack 8" long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.
Published: March 11, 2015
Amelia of Ballston Lake , Other
Source: consumeraffairs.com

Bottom of the refrigerator must have leaked since we got it. I purchased ne
Bottom of the refrigerator must have leaked since we got it. I purchased new wood flooring and when we removed the tile and moved the fridge the entire sub flooring was destroyed. I have pictures and am amazed the entire thing did not fall thru. I called a repairman and was told the drip pan was not only cracked, which he stated came from the factory that way, since it is impossible to get behind the fan and surrounding metal to get to it. Called Amana and got absolutely nowhere. What's more upsetting is spending close to 8000.00 on all Amana appliances. Now I can live with the oven dials melting but the cost of the sub floor replacement plus a part that's over 100.00 and a fridge that's still leaking, I will never purchase another Amana product and will tell everyone my experience.
Published: February 1, 2015
Peggy of Ocean Gate, NJ
Source: consumeraffairs.com

ACF3325AB - Self cleaning mode turned on by itself and melted the entire in
ACF3325AB - Self cleaning mode turned on by itself and melted the entire inside of the door. Fumes were horrible. Had to air out my house in freezing temperatures with my 93 year old mother and 3 year old grandson in the house. They told us to disconnect everything and they will send a repairman out in 5 DAYS! Prior to this incident, the oven was turning off in the middle of cooking. This product should be recalled!
Published: January 22, 2015
Peggy of Hatboro , PA
Source: consumeraffairs.com

I bought an Amana range & the burners are constantly heating up then co
I bought an Amana range & the burners are constantly heating up then cooling down, so it either takes forever for something to cook or it burns it. I'll never buy another Amana product.
Published: January 10, 2015
Anne of Schroon Lake, NY
Source: consumeraffairs.com

I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only u
I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only used regularly for about 5 of those years, then as an extra oven for holidays. A code appeared recently that meant the membrane is bad. Can't use any oven function now. Tried to get a replacement, but Whirlpool doesn't make them anymore. So my range is now junk. Looked online at Amana ranges and found many negative reports about them. Looked a little more and discovered that Amana and Whirlpool are one in the same. I will not purchase either of them as a replacement. I'm not mad that the membrane went out after 14 years, I am mad as all get out that I can't purchase the $32 part to fix it. I hope Whirlpool/Amana execs get it through their thick skulls that consumers want products that can be repaired. If they want to put their noses up in the air and continue as they are, they can watch GE's sales go up. GE does carry parts.
Published: November 25, 2014
Brian of White Cloud, MI
Source: consumeraffairs.com

About a year ago, I purchased an Amana oven, microwave, and dishwasher. Gra
About a year ago, I purchased an Amana oven, microwave, and dishwasher. Granted, all three were on the economy end of the model spectrum. I have issues with all three. The oven door on after only 4 months started to bind opening and closing. Also, the plastic trim around the oven handle also is cracked and continues to get worse. I called Amana thinking I could get it repaired within the 1 yr. warranty. I was told that the oven door repair is not covered because it does not affect the "functionality" of the appliance. Really? I think the door has quite a bit to do with the functionality of an oven. Regarding the microwave, the door, also cracking off the plastic trim around the window part of the door. Thirdly, the dishwasher upper rack keeps falling off the track because end bracket on the left side often comes unsnapped. These design (or should I say misdesigned) elements of Amana products should not be occurring. Especially after only a few months of use. Oh, by the way, after my 1 yr. warranty expired a couple months ago, I received a card offering to extend my warranty. You have to be kidding! I have sold my home and I will not have to be living with these inferior Amana appliances for long. I will never purchase an Amana appliance ever again. I used to think "made in America" meant something.
Published: November 16, 2014
Diane of Everett, Wa, WA
Source: consumeraffairs.com

Bought all new, Amana stainless steel appliances oven is 100 degrees less t
Bought all new, Amana stainless steel appliances oven is 100 degrees less than what you set it on and the dishwasher will not even wash the dishwashing soap off the dishes. I have tried powered, liquid, tablet, it leaves all brands and types all over the dishes. I have had these appliances for 3 months now and I hate them. Don't waste your money! P.s don't even get me started on the cook top.
Published: November 10, 2014
Paul of Fenton, MO
Source: consumeraffairs.com

I have an Amana glass top range and an Amana microwave.. Both appliances th
I have an Amana glass top range and an Amana microwave.. Both appliances the doors have fallen apart in the first two years that I've owned them. The microwave was manufactured August of 2012. Just after the one year warranty expired the overhead light burned out. After that we've replaced it 4 times this year. The door is literally cracking apart. The range door glass has been falling out and will hit you in the legs if you close it wrong. I am sure that Amana is aware of the problems. They will not stand behind their product.
Published: October 28, 2014
Samantha of Ceresco, NE
Source: consumeraffairs.com

Three of my Amana appliances are not working. The Amana washer is 4.5 years
Three of my Amana appliances are not working. The Amana washer is 4.5 years old, the Amana oven and dishwasher are 6 years old. I understand that appliances break down but three so soon and at the same time????? Shame on Amana. Do not buy Amana products! I just paid $170 for a diagnostic evaluation to tell me that the repairs will cost me over $750. The issues I have with all three are common with other customer issues, yet the company does not issue recalls. I bought the stackable washer & dryer. If I end up needing a new washer, I don't know if I will be able to get one that will properly fit under the Amana dryer. I will never ever buy an Amana product again. Their products are defective and they do not care about customer service.
Published: December 7, 2013
Melissa of Guilford, CT
Source: consumeraffairs.com

I purchased 5 appliances from Amana....washer/Dryer dishwasher microwave an
I purchased 5 appliances from Amana....washer/Dryer dishwasher microwave and stove... washer dies, bought it in Aug 2012...broke down Sept 2013...needs new cycle control unit 400+ dollars...If I had known how cheap Amana was I would never have bought anything from this rip off company...Do not buy even a blender from these clowns..Now my stove is acting up and microwave is falling apart...I spent over 4500.00 and all I got was garbage....I'M beyond pissed. Please, I will yell it from the rooftop...~~~~~~~~~~~~Do not buy Amana!!~~~~~~~~~~~~ Say no to Amana products!
Published: November 18, 2013
Janice of Douglasville, GA
Source: consumeraffairs.com

In 2002 bought Amana Distinctions top load washer and electric dryer. They
In 2002 bought Amana Distinctions top load washer and electric dryer. They worked great for 11 years with zero problems. The dryer still works. The washer died because when I started hearing a strange noise a couple of weeks ago, I didn't do anything about it and kept using the machine. Then during a load it started smoking. Turned out a bearing or gear or something went bad and the belt got out of alignment and running like this killed the transmission. I really wish I had called the repair person when I first heard the noise because the repair is too expensive to justify. I have really loved the no frills controls, stainless steel wash tub, and extra-large capacity. So disappointed. :(
Published: October 8, 2013
Aimee of Conway, AR
Source: consumeraffairs.com

I called in to purchase 2 grease filters and a charcoal filter with a light
I called in to purchase 2 grease filters and a charcoal filter with a light bulb for my confection oven and they no longer support their products. I have model ACo1180AB which is ten years old this year. When they discontinue their items after 12 months they no longer have to support the items they have sold in the past. As a consumer this is unacceptable. Do not use your hard earned money to support this type of company. This is the same as if you purchased a brand new car and your front head lights are no longer working and you call in to request parts for your car so you can drive it on the road but find they no longer have those headlights so you can not use it any longer. The unit works but you can not use it because they do not support their product because they discontinued the manufacture of those items..
Published: September 30, 2013
Daryl of San Dimas, CA
Source: consumeraffairs.com

I had lots of problems with the Amana slide in range, with Model #ACSE350AS
I had lots of problems with the Amana slide in range, with Model #ACSE350AS, from the get go. Where to start? Here’s a list of the problems: the control panel got really hot on high heat or broil causing the plastic layer over the buttons to warp; the burner labels (front right, back left, etc) chipped off; you need to press buttons that poked through the plastic; uneven heating and the temperature was never accurate; it took awhile to preheat; the heating elements needed to be replaced; and finally, the panel just gave out, caught fire, and we had to call the fire department! We will not buy Amana again!
Published: May 19, 2013
Mary of West Otange, NJ
Source: consumeraffairs.com

If you must buy an Amana product, get an extended warranty and keep extendi
If you must buy an Amana product, get an extended warranty and keep extending it for as long as you can. Unlike the folks who make these Amana products, the Assurant Solutions service protection people are a standup group. It's clear from just a little research that this product (Amana ACS3350AS) had design and manufacturing flaws from the start, including oven and broiler igniters that don't last more than a couple of years. Unsafe overheating of exterior oven surfaces. A poorly placed computer control unit that overheats with the rest of the oven. Since they stopped making the computer, less than six years after we purchased the thing, it's dead. Amana argues that the California state obligation that parts be made for seven years does not apply in this case. They consider it seven years from the date of manufacture and not purchase or it seems like they are saying we didn't buy it when we bought it. Run from these people if you have a choice. The warranty company (Assurant) is paying $720.00 for the oven we spent $1,000.00 in 2006. I believe I spent $200.00 on extended warranty until 2014. No money on five repair visits. You do the math. Please keep in mind this is the same corporation that owns Whirlpool, Amana, Jenn-Air, KitchenAid, Consul, Brastemp, Bauknecht and Gladiator. Collecting brands, not customers. Consider the service you'll get.
Published: April 3, 2013
M of Santa Monica, CA
Source: consumeraffairs.com

The interior paint is peeling off in big flakes now. Before they were small
The interior paint is peeling off in big flakes now. Before they were small, but a large part of the paint on the bottom of the oven is gone. I have contacted Maytag Corp. and was told to call a service person. From what I have seen online, this is an inherent problem with this product and the company should issue a recall and make an effort to fix it at no expense to the owner. The microwave still operates perfectly, but the fear of fire or paint in food prevents me from using it.
Published: December 3, 2012
Debbie of Pomaria, SC
Source: consumeraffairs.com

I have an Amana Radarange microwave (model AMC5101AAW). I am very happy wit
I have an Amana Radarange microwave (model AMC5101AAW). I am very happy with the overall ease of use. However, I noticed lately that the inside top had a few bubbles forming. The other day when I was wiping it clean almost, the whole white paint on top of the inside peeled off. The bottom and sides are fine. I just don't like the idea of the possibility of flakes of paint coming off in the food - or more of the paint peeling off the sides. What are the possibilities of something else happening with no paint covering the metal? I have young grandchildren and don't want something happening with them because of the paint peeling. I don't know what can be done because of this. I believe I had paid about $150 or $175 for it. I would like an answer about what to do with it. Thank you.
Published: September 6, 2012
Carol of Markesan, WI
Source: consumeraffairs.com

My Amana Range model no. ARTSC8651SS - I purchased the above stainless stee
My Amana Range model no. ARTSC8651SS - I purchased the above stainless steel range, matching microwave, and refrigerator. It was under warranty and started beeping with an F-1 code flashing. I called and it was fixed. Then, I bought an extended warranty and it failed again but was fixed again. I did not get (because it was getting too expensive) another extension and now it failed again. When I contacted Amana customer service, Melanie ** said that the range is old and they do not have the panels. What got me angry was that I called a company here in Toledo, Ohio and they have the parts I need. Amana should have recalled that range and admitted that Amana is junk. Now, they sell junk and also lie to cover their lack of good workmanship products. I will never buy Amana products again! How can you get these people to stop ripping off the customers?
Published: July 16, 2012
Connie of Toledo, oh
Source: consumeraffairs.com

My Amana bottom freezer refrigerator, which is about 6 years old, broke dow
My Amana bottom freezer refrigerator, which is about 6 years old, broke down in November 2011. The circuit board was the reason as advised by the service man. I declined the offer of a 3-year warranty and agreed to pay for a new circuit board--about $350 if not more. I planned on changing the fridge in any case so I agreed to pay. This April, five months had gone by and the freezer is all iced up. The upper section of the fridge is not blowing in cool air so I called the service people again. The service man opens the freezer, takes away the back panel, uses the blow dryer, opens the back area and tells me it's the circuit board again.A new circuit board in 5 months at a cost of 1,200 shekels? No way! How does a reputable company like Amana supply circuit boards that last for only 5 months? Something was very wrong. I asked the service manager over the telephone to leave the old circuit board and I would send it to Amana to see if it is an authentic Amana spare part or some phony Chinese part that breaks down every 6 months. The service man told me to buy warranty. I asked him if he was an "insurance" sales man or a refrigerator repair man. It seems that they are big on selling warranties because all spare parts are fakes, faulty or simply of bad quality.Anyhow, I got very angry and said there is no chance that I will pay another $350-$400 for another circuit board, when in another 6 months, I will have to change it again. But because I have warranty, then I will get it for free. Still, it doesn't solve the problem of the circuit board failing every 6 months-- bad quality, made in China. Then, I got my circuit board for free. The service man took the old board away, with the unmarked box and left as fast as he could--suspicious. I can almost say for sure that the circuit board placed inside the fridge is not an original spare part and that seems to be the way the service people work here in Israel. I will let you all know in another 6 months. But Amana is no longer a choice of mine. I think I will buy Smeg. My stove and dishwasher are, so far, problem free.Amana is a big disappointment. This customer complaint should have a Facebook page. You would probably reach a lot more people faster and maybe then would these big corporations think twice about selling their faulty, low-quality appliances.
Published: April 29, 2012
Annick of 38860, OTHER
Source: consumeraffairs.com

I was given an expensive (about $300/$400) Amana microwave last year. One y
I was given an expensive (about $300/$400) Amana microwave last year. One year and one day exactly, it just quit. It wouldn't work, nothing. My daughter called the repair and they said they'd send out a repairman. He called to confirm the appointment and the first words were, "Will this be credit, check or cash?" I called the Amana company and they told me the cost would be $129 for the man to come to the house and diagnose the problem. Anything else would be extra as the warranty had expired (one day before the machine stopped working). For less than the service call, we got another brand of microwave that works just as well. If it goes out in a year, it will still be cheaper than anything Amana offers. To top this whole mess off, yesterday, about a month after the equipment failure, I got a standard form letter from Amana urging me to buy an extended warranty and the basic one year was about $60. This would have done me no good as the microwave was already broken and out of warranty. I sent a letter last night to the Amana customer service. I got another canned reply today about how good the warranty was and how sorry they were, but they couldn't apply any warranty to the old one because it had lapsed. This is an outrageous example of the planned obsolescence now in use. Amana used to be a top company up there with Maytag. My first microwave was an Amana Radarange. I bought it when they first came out and it lasted about 10 years. Now, this piece of junk that was expensive to begin with only lasted one year and one day. Amana should offer a complete refund to customers that have these problems. I'll never buy Amana again. And since Amana is now owned by Whirlpool/Maytag, I'll probably never buy them again either. How sad that American quality has gone down the drain just so the big companies can get richer at our expense.
Published: April 24, 2012
Barbara of Norman, OK
Source: consumeraffairs.com

I had an Amana gas stove/oven, and replaced approximately 4 thermostats ove
I had an Amana gas stove/oven, and replaced approximately 4 thermostats over 5 years. I decided to get rid of it and get a new stove oven. When I went to buy the new oven, I thought maybe my Amana oven was somehow a lemon. Knowing that Amana used to mean quality, I stupidly bought another Amana gas stove/oven, which is a better model, and now more digital, and have had it since last fall. I used it the other day, and the same thing happened as it did with the other one I had, when the temperature reaches 400. All of a sudden, it ignores the 400 and keeps rising. I only knew it was happening, because my food started to smell too hot, and when I looked at the oven thermometer I have inside, it said 600 degrees. I hate that I cannot trust Amana anymore, and would really like to return this product and buy anything other than Amana.
Published: March 11, 2012
Kim of Rhinelander, WI
Source: consumeraffairs.com

The oven just quit working. It started beeping and displayed F1. I have to
The oven just quit working. It started beeping and displayed F1. I have to turn it off at the breaker box because the constant beeping is insanely horrible!
Published: February 6, 2012
Kat of Pawleys Island, SC
Source: consumeraffairs.com

We have an Amana 30" slide-in gas range (model # ACS3350AS) that is about 6
We have an Amana 30" slide-in gas range (model # ACS3350AS) that is about 6 years old. The top burners are out of adjustment and are burning yellow. I went to the Amana website to find out how to adjust the air/fuel ratio and they wanted payment for answering a question. I spent 35 years in the gas customer service department of a large utility company, 20 of which were spent as a service technician for gas heating/hot water heating systems. After reading some of the complaints and evaluating their level of customer service and overall customer sensitivity, this company, Amana, is failing miserably. The upshot is that their executive management should probably seek positions that require a more parochial approach to business.
Published: January 25, 2012
Lou of East Northport, NY
Source: consumeraffairs.com

We purchased an Amana slide in range model ACSE350AS and as temp approached
We purchased an Amana slide in range model ACSE350AS and as temp approached 350, it turned off. Despite numerous complaints from many consumers, Amana refuses to stand by its products.
Published: January 17, 2012
Garrett of Palos Verdes, CA
Source: consumeraffairs.com

We had a brand new house built two years ago. The builder installed Amana a
We had a brand new house built two years ago. The builder installed Amana appliances, except the fridge and washer and dryer, which we furnished. Our dishwasher gave out after only a year and a half. It was more effective to buy a new one than to have the part replaced. 6 months later, our oven just gave out as well. It'll cost half the price to have someone to come look at it as it will to replace it, and if nothing is wrong we're out $200 off the bat. Horrible customer service and horrible product integrity, what an awful company!
Published: December 3, 2011
Jeff of Newberry, FL
Source: consumeraffairs.com

In 2007, I purchased an electric ceramic top slide in range model acs4250-a
In 2007, I purchased an electric ceramic top slide in range model acs4250-aw. It was installed in a vacation home and used four to eight weeks per year and is still in pristene condition. In July 2011, the ERC timer panel short circuited and burned, rendering the unit nonfunctional. We have made extensive inquiries through the internet and through other sources by phone and have failed to find a replacement panel which we come to find is no longer available.After talking to Whirlpool Corporate Office, as a last resort, we were advised unceremoniously and without the least attempt to appreciate our dilemma that the part was no longer available, and that they had no process to mount a search for this part and that there was nothing they could do to help. So, we had purchased a $1800.00 plus range bearing the AMANA name which is now useless except to hang towels on. We will never buy a product from the Whirlpool group of companies again.
Published: November 9, 2011
Michael of Fort Myers, FL
Source: consumeraffairs.com

In 2006, I purchased all new Amana products, $1500 French Door Refrigerator
In 2006, I purchased all new Amana products, $1500 French Door Refrigerator AFD2535DEB bought 5yr extended warranty now another 3yr warranty. What a joke! I have lost over $800 in food and no one will fix it. The freezer works but the refrigerator in warm. Takes over two weeks to get a repair man to the house and when he gets there, it's working again. Then they want to charge you for a service call because they couldn't get there when it wasn't working! Do not buy Amana! Same thing happened with the range. It was only 4 years old. Paid $900. They wanted to charge me $500 for the computer board, really! Come on Amana wake up! Washer/dryer and dishwasher are junk as well. Nothing but a money pit. Never again will I purchase from them.
Published: November 2, 2011
Cara of Lisbon, OH
Source: consumeraffairs.com

I will never buy an Amana product again. We purchased an Amana gas stove t
I will never buy an Amana product again. We purchased an Amana gas stove three years ago. I cleaned it one year after we got it and the glass in the door looked like something leaked inside. I called about it and they stated that the seal came loose and there was nothing they could do about it. We could replace it for some ridiculous price. Now, we are having trouble with the glass because it gets moisture in there and there is mold growing. Again, we have to pay to have it fixed.When you pay over $500.00 for an appliance, I expect to have some type of warranty. Needless to say, we need to get a new door, instead, we are getting a new stove and not an Amana. Another complaint I have is that the burners do not clean up nice like they say they do. I hate this stove! I would not have even given it 1 star but you had to. It would have no stars marked if it was up to me.
Published: October 6, 2011
Mary of Columbia, PA
Source: consumeraffairs.com

I currently own an Amana French door refrigerator, stove, microwave and dis
I currently own an Amana French door refrigerator, stove, microwave and dishwasher. I have had these products for a little over a year and the warranty on these products is a year. Recently, my Amana dishwasher model # ADB1500AWS3 panel went out. I have used this product about 20 times. I contacted Amana customer service and they said that even though the warranty expired, they would cover the part and I would have to pay for service and labor. With that understanding, I arranged service on the dishwasher. The repair guy replaced the part for $150.00 and I got a total bill for $243.00 for service, labor, and part. I contacted Amana to ask them what the next step was to get reimbursed for the $150.00. Well long story short, Amana backed out of their word and said that they were not going to cover the part now, even though a supervisor orally agreed to cover the cost of the part. I lost a lot of trust and respect for Amana and their products today. I will never purchase another Amana product again.
Published: October 4, 2011
Grant of Mandan, ND
Source: consumeraffairs.com

We bought an Amana oven from Home Depot in July 2010. We did not purchase
We bought an Amana oven from Home Depot in July 2010. We did not purchase the extended warranty package. You would think when you buy an appliance that you would get, at least, five plus years out of it. Well, in September 2011, our oven stopped working. We had the gas company come to check out the gas that we smelled. He said that the fire ignition is no good. So, we are two months past the warranty and this oven needs to be repaired. Needless to say, we are not happy and the gas representative said that he would never get an Amana oven.The consequences are that we have to pay someone to fix this and it will probably cost about $250. Does Amana make these to break down on purpose after the warranty period ends? Seems like an incredible coincidence to me. We may just get a new oven at this point and it will not be an Amana. When you purchase an item like this, you should have the confidence that it will give you a decent amount of time and 14 months is not acceptable.
Published: October 1, 2011
Ron of Ocean, NJ
Source: consumeraffairs.com

The touchpad membrane control has failed several times in the 10 years that
The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.
Published: September 29, 2011
Frank of Talent, OR
Source: consumeraffairs.com

We have owned an Amana Range AER5830VAX0 for two years. From cooking and ap
We have owned an Amana Range AER5830VAX0 for two years. From cooking and appearance the appliance is just fine. The problem we have been dealing with is the Plastic flange at the ends of the oven range handle. The piece has cracked and chipped post warranty and it cost over $60 to replace. You need to replace the entire handle. That was this past spring. Here it is mid September and the new piece it has is now breaking apart once again.
Published: September 16, 2011
Robert of Middletown, CT
Source: consumeraffairs.com

In late 2001 or 2002, I purchased a drop-in electric Amana Kitchen Range, m
In late 2001 or 2002, I purchased a drop-in electric Amana Kitchen Range, model #ARTSC865OE. The touch pad control panel was replaced twice by the merchant where I purchased it. On the third occurrence, he suggested that I deal directly with Amana for another replacement. I used a local repair shop that replaced the panel again at my expense. Part of the local knowledge repair was to put insulation behind the front panel with the control panel and knobs to keep heat away. In addition, the high temperature crystals on the knob panel continue to break off. One repair call to replace them cost me $75 and now 2 more are broken. I assume the heat makes them brittle. Now, the top broiler element is not heating. Since this is Labor Day, we're out tomorrow to replace the stove and matching microwave. It won't be Amana, Maytag etc. Also the local small business retailer that sold this to us has lost our recent appliance purchases of over $5,000.
Published: September 4, 2011
Leonard of Rocky Mount, NC
Source: consumeraffairs.com

In December of 2003, I purchased a drop-in Amana range model #ACS4250. The
In December of 2003, I purchased a drop-in Amana range model #ACS4250. The oven recently abruptly stopped heating. The repairman informs me that the part needed to repair the oven (electronic control #77001240) has been discontinued.Who does that? Who discontinues "parts"? I called Amana and they helped me immensely. They connected me with the sales department. As if I would be fool enough to buy another product from a company who discontinues a small part that is vital to the operation of one of their major appliances in order to force a customer to replace that appliance. I don't think so.I am an 81-year-old woman who takes extraordinary care of my appliances. This range looks as though it should be on the showroom floor and now it’s junk. The only help I got from Amana was an offer to sell me a new range or a suggestion to call around and try to find someone else who might have that part lying around.By the way, I spent most of the afternoon on the telephone doing exactly that – all to no avail. That part cannot be found. Amana should be ashamed. One of the persons I talked to actually had the nerve to tell me that I needed to understand that this is "The wave of the future. This is technology."I hung up.My new range will be anything but an Amana – Maytag, Whirlpool – or anything connected to them. They are a disgrace.
Published: August 6, 2011
Janet of Lima , OH
Source: consumeraffairs.com

I was coming down the stairs to get my son a bottle at 6:00 AM and heard a
I was coming down the stairs to get my son a bottle at 6:00 AM and heard a strange noise. As I walked into the living room, it was filled with a foul smelling smoke. I yelled and woke up my father who came running down the stairs. My father unplugged the fridge from the wall and put the fire out. Our slate flooring is burnt, and my son and I had mild smoke inhalation.It has been over a month and we are waiting for parts to cover the repair or they will give us $200 for a new fridge. Our fridge was older but, just like most everyone else, it was the compressor that failed. I think Amana needs to recall their refrigerators and come up with a new design.
Published: August 1, 2011
Amie of Seattle, WA
Source: consumeraffairs.com

Amana Refrigerator Reviews:

I ordered and received the Amana Model AZF33X20DW03 Upright freezer in Marc
I ordered and received the Amana Model AZF33X20DW03 Upright freezer in March 2020 and received it in toward the end of May 2020. The freezer cost $913.50 and lasted one year and quit freezing. There was just over $400.00 worth of food destroyed. Rona Hardware said they will not cover the freezer as it is just off warranty. Given there are really only a few appliance manufacturers globally it seems they finally cornered the market by removing the competition from the equation. How are consumers supposed to afford replacing brand new appliances on a yearly basis?
Published: August 7, 2021
Alan of Edmonton, Other
Source: consumeraffairs.com

Purchased a stand up freezer in fall of 2019, manufactured date on back is
Purchased a stand up freezer in fall of 2019, manufactured date on back is June 2019! 4 months after the 1 year warranty date has passed, I've already replaced the heater coil at a cost of 200.00. For the past 6 months I've had to empty and defrost the coils at least 5 times! After replacing the coil (which was checked for continuity and failed), I still have issues! So who knows how many other parts are needed to fix the issue. Amana has basically said, "Too bad, you're on your own," after condescendingly "explaining" how to care for my freezer!! It's only the second freezer I've ever owned, the last one having served me well for more than 15 years, but that wasn't a garbage Amana product!!
Published: May 7, 2021
Angela of Port Hawkesbury, NS
Source: consumeraffairs.com

Warning. This fridge stopped working after 2.5 years with no warranty after
Warning. This fridge stopped working after 2.5 years with no warranty after 1 year and thrown out. Before this past weekend, I would have rated this appliance high. We bought this fridge for my mother-in-law who is in her mid 90's. It was the perfect size and worked well without any issues whatsoever....until it just stopped working without notice of any kind suggesting there was a problem. We called for warranty and was directed to Whirlpool for service. Apparently model # ART318FFDW wears numerous different brands including Amana, Maytag, Kenmore, IKEA and more. They advised the appliance only came with a 1-year warranty. So we called an independent service guy to service it only to be told that this is a common problem with this model and it would cost over $700 to repair it (they retail in Canada between $7-800 new), advising it was not worth repairing because there was a risk of it occurring again.He provided a report (see photo for screen shot) and suggested we call the manufacturer back as they will be aware of this problem and there may even be a recall. We did just that and they denied any knowledge of problems with this model and there were no recalls issued. And because we did not buy the additional warranty, there was no recourse. I could appreciate having to pay to fix our fridge, since there was no additional warranty, but I was certainly not expecting a 2.5 year old fridge to be unfixable. That the parts would cost as much as replacing the fridge is unacceptable.To make matters worse, Whirlpool offered us an apology with a loyalty REBATE of 15% if we purchased a replacement of any model within the Whirlpool brands, even off a discounted price. Though we were not going to purchase the same model, we thought this was at least some form of recourse and reluctantly purchased another fridge. When I filed for the claim with the code they emailed me, the code was rejected saying "Code was already redeemed". I had just got the code a day earlier as this was an emergency replacement purchase, and the code was not working. I reached out to Whirlpool by replying to their email which was a no response email address. I then sent a message through their contact form and many days later still no response. If I don't receive one by the end of the week I'm going through the pain of returning it and replacing it with a different brand.Long story short, I don't recommend this model nor do I recommend the Whirlpool brand because of the poor response to a lemon of a purchase.
Published: March 30, 2021
Troy of Saskatoon, SK
Source: consumeraffairs.com

It’s very loud. Sounds like it’s dialing up something. Also you have to
It’s very loud. Sounds like it’s dialing up something. Also you have to cool on high or freezer will not be able to freeze items. This is my opinion and I am sure others don’t have these problems. But I would not recommend this refrigerator to anyone.
Published: February 12, 2021
Joanne of Kearney, NE
Source: consumeraffairs.com

The Amana is an 18.5 cu.ft refrigerator. It's a year old and works well. I
The Amana is an 18.5 cu.ft refrigerator. It's a year old and works well. I bought it for two reasons: a) a Bottom freezer and the height being less than 65 inches to fit under cupboards. It works well so far. Not noisy to disturb one's concentration. This would be my third fridge in 43 years. I'm not hard on them.
Published: February 11, 2021
Roy of Goulds, NL
Source: consumeraffairs.com

I'm generally pleased with my Amana products. However, I've had an Amana re
I'm generally pleased with my Amana products. However, I've had an Amana refrigerator for a number of years and the crossbar which supports the vegetable crispers is constantly breaking. I've recently replaced it for the fourth or fifth time, at a cost of approximately $70. a clip. It just broke again six months since I last replaced it! I'm wondering if anyone else has experienced similar issues with their Amana refrigerators. Leonard **.
Published: December 22, 2020
Leonard of Beachwood, OH
Source: consumeraffairs.com

Our fridge is 20 years old and we encountered our first issue a few months
Our fridge is 20 years old and we encountered our first issue a few months ago. There is a detailed description of problems and solutions on the internet and my husband was able to fix the problem for less than $40.
Published: September 4, 2020
Angeli of Redwood City, CA
Source: consumeraffairs.com

What I like best is the way the inside is organized. The door have various
What I like best is the way the inside is organized. The door have various sized compartments and hold a lot of smaller items as well as tall items. I have a freezer on the bottom and it is much bigger than my former standard fridge. The pull out drawer makes things easy to find. The only problem I have is that food easily slips behind the shelves and falls below the shelves.
Published: August 22, 2020
Nancy of Rancocas, NJ
Source: consumeraffairs.com

Unfortunately, I purchased an Amana side by side with ice and water on the
Unfortunately, I purchased an Amana side by side with ice and water on the outside. It's a really terrible machine on so many levels.. and if I had a do over, I'd have taken a hard pass. The good- It does keep things cold (basic requirement), the bad- Sounds like a B52, cheap shelving with no slide out features, lower bins with no rollers, only plastic on plastic. The water on the outside is not chilled. VERY basic front controls. No temp controls/thermometer on the outside. Awkward filter replacement location.
Published: August 21, 2020
Gail of Shelburne, VT
Source: consumeraffairs.com

We bought our Amana side by side in 1980 when we moved to our new house. I
We bought our Amana side by side in 1980 when we moved to our new house. I believe it is a 24.5 cubic feet. Durability...it is still working excellently and that's a sign of quality. That's 30 years and still kicking. We never had any repair on it nor have any problem with the cooling system. The only one that gave up was the drinking water line after 15 years of drinking service to my family. Service that I have done was annually clean and vacuum the accumulated dust at the bottom of the refrigerator including clean the drain pan. That's it. If I need to replace this old workhorse in my kitchen I'll purchase another Amana refrigerator. I shared our experience with our friends around and some of them bought this brand.
Published: August 2, 2020
Nony of Virginia Beach, VA
Source: consumeraffairs.com

We inherited an Amana refrigerator which was about 10 years old. Per the pr
We inherited an Amana refrigerator which was about 10 years old. Per the previous owner, it’s been worked on before since warranty companies refuse to replace an item regardless of repair cost. Our compressor went out. 900+ dollars to repair. I’ve never had a such issues with a refrigerator but I also usually buy Kenmore or Maytag. Also the ice maker doesn’t work regularly but we can’t get that looked at until the compressor issue is resolved. Our last refrigerator, a kenmore, lasted 26 years with no problems.
Published: July 25, 2020
Jack of Henderson, NV
Source: consumeraffairs.com

???? Amana Whirlpool Whirlpool Customer Care Center. The whole 4 MONTH expe
???? Amana Whirlpool Whirlpool Customer Care Center. The whole 4 MONTH experience to have our fridge replaced has been a joke. We have had 4 service technicians come out in order to decide we need the whole refrigerator replaced. Then it couldn't be shipped out for a whole month. Now it was supposed to be delivered today June 5th 2020 between 1:30-5:30pm. Only to be told that J.B. Hunt Transport Services, Inc. Couldn't deliver it when they scheduled to because the driver ran out of hours, not blaming the driver. I blame the company for putting too many on the load so it couldn't be delivered on a 3 day ahead scheduled appointment.It absolutely should not take 4 freaking months to get a refrigerator much less during COVID-19 putting my family in more "Danger" to have to go to the store more for our needs for a family of 6. Not to mention both my husband and daugthers medications have to be kept cold. THIS HAS ABSOLUTELY BEEN THE WORST EXPERIENCE WE HAVE EVER HAD WITH A WARRANTY ISSUE. I personally expected better from every company list because we have had issues with each department leading up to not have a working refrigerator for 4 months.. Only buy these products if you expect to never have to deal with horrible customer service and overall horrible experience. #whirlpoolsucks #whirlpoolcustomerservicesucks #amanasucks #fedup #Corona_Virus #medicalneeds
Published: June 5, 2020
Victoria of Lavonia, GA
Source: consumeraffairs.com

The fridge is new & set at recommended settings. Things in fridge froze
The fridge is new & set at recommended settings. Things in fridge froze. The temperature control indicates cold on BOTH ends instead of colder on one end thus it is not clear how to adjust it up or down!!! Even the Amana chat told me to 'turn it down' but could not indicate which way until completing a long chat!!!!
Published: May 19, 2020
Jonathan of Fort McMurray, AB
Source: consumeraffairs.com

Finally decided to replace freezer door gasket as its cracked; dug through
Finally decided to replace freezer door gasket as its cracked; dug through my receipts and was surprised that we purchased it new, in 1992. Around the time that free trade started, so ordered it from USA through Buffalo, delivered to my front door and uncrated. I don't think there are too many appliances that run 28 years and going strong without a problem. Replacing the gasket is an easy fix.
Published: April 27, 2020
Paul of Pickering, ON
Source: consumeraffairs.com

Our Amana refrigerator ART316TFDW serial # VS62254299 purchased in 2016 fai
Our Amana refrigerator ART316TFDW serial # VS62254299 purchased in 2016 failed in late 2019. The cost of parts to replace the evaporator and compressor is C$816.13 + labour + tax. The original unit cost was about C$725 + tax. We contacted Amana Canada about this. They said that since we don't have an extended warranty, there is nothing that they are willing to do. They apparently aren't bothered by the fact that their product did not even last four years. That is not a good product and that is not good service. We will be buying another fridge, but can you guess whether it will be from Amana/Whirlpool Corporation?
Published: January 9, 2020
William of Victoria, BC
Source: consumeraffairs.com

I have been a loyal Amana, Whirlpool, Maytag, Kitchen Aid customer for clos
I have been a loyal Amana, Whirlpool, Maytag, Kitchen Aid customer for close to 50 years now. My 7 year old French Door Amana Refrigerator still works fine, but has a product defect, the heater. Ice forms on the bottom of the Freezer compartment, and if not removed every 3 weeks (manually defrost) it will melt and run onto the floor. I had it repaired 1½ years ago for $503. Less than 8 months later the problem reappeared. There is a class action lawsuit for this well known issue. But Amana refuses to act. I called Amana and they told me they would gladly send a repair person out to look at the issue - AT MY EXPENSE!!!! That's all they will do. Yesterday I bought my first Non-Whirlpool appliance, a GE refrigerator. I will never buy Amana, Whirlpool, Maytag or Kitchen Aid again - NEVER!!!
Published: December 21, 2019
Louis of Casa Grande, AZ
Source: consumeraffairs.com

The Amana is good sized, refrigerator on top, freezer on bottom. Shelves ha
The Amana is good sized, refrigerator on top, freezer on bottom. Shelves have good sizing, everything fits well. It is easy to clean. It is not overly loaded, so it runs pretty well. The compartments are comfortably sized and the drawers are easy to take out to clean.
Published: September 19, 2019
Pam of Elk Grove, California
Source: consumeraffairs.com

Our three year old Amana bottom freezer fridge did not cool the upper fridg
Our three year old Amana bottom freezer fridge did not cool the upper fridge. After checking coils, etc. called a repairman who took about 5 minutes to diagnose the problem: control board failure. $200+ (Canadian) for the part, $135 service call, plus tax. Just under $400. I've suggested to Amana/Whirlpool that they consider building a better product. Repair guy sees it often. He carries the boards in his van. He did say that Whirlpool brands are getting worse, but couldn't say who was getting better. Sad and annoying and just bad business by a company that could do better, but probably won't.
Published: September 12, 2019
Norman of Etobicoke, ON
Source: consumeraffairs.com

French doors are great. The cover over the meat keeper broke and can’t be
French doors are great. The cover over the meat keeper broke and can’t be repaired or replaced. Freezer is nice, but I struggle to find anything in it, however the two sliding drawers are nice. Great ice maker, keeps up easily.
Published: September 12, 2019
Amy of Myrtle Beach, SC
Source: consumeraffairs.com

This isn't a NEW model fridge. I purchased it back in 1991. I've never had
This isn't a NEW model fridge. I purchased it back in 1991. I've never had to repair it. It just keeps on running! Once, my daughter didn't close the door all the way, so the fridge ran constantly all night long and had quit running by the following morning. I unplugged it and let the motor cool down. When I restarted it, it ran like before and has been running since. It still looks good, not new, but presentable. I'm holding off replacing it since I've heard the newer fridges aren't made to last. It's not as energy efficient as a new model, but, last I checked, it's not an energy hog either.
Published: September 10, 2019
Diane of Grafton, ND
Source: consumeraffairs.com

We have had this unit for 25 years and never a minutes trouble. First one w
We have had this unit for 25 years and never a minutes trouble. First one with the freezer on the bottom. Just love it. No computers, no ice maker, less things to go wrong. How much more can I say? It works great, it was a great price (at the old circuit city) and it still works great!
Published: September 9, 2019
Kathy of San Francisco, CA
Source: consumeraffairs.com

We have had our Amana refrigerator for over 26 years and it is still going
We have had our Amana refrigerator for over 26 years and it is still going strong. I have always been pleased with its performance and will be sorry when I have to replace it. They don't make them to last anymore.
Published: September 6, 2019
Ho of Sanford, FL
Source: consumeraffairs.com

Great space, great seals on the doors. Bottom freezer hold everything I nee
Great space, great seals on the doors. Bottom freezer hold everything I need to be frozen. I have the stainless steel and on the side of refrigerator it is gray so it blends in nicely. Everything about this refrigerator is just great.
Published: September 5, 2019
G. of Bradford, Ma.
Source: consumeraffairs.com

Refrigerator freezer has been keeping it cool for over 10 years and it is s
Refrigerator freezer has been keeping it cool for over 10 years and it is still keeping the food at the correct temperature. I have replaced the refrigerator door seal, and from time to time have washed the inside with warm water and liquid detergent.
Published: September 4, 2019
Gerry of Alpharetta, Georgia
Source: consumeraffairs.com

This refrigerator cost me around $400 over 25 years ago and is still going
This refrigerator cost me around $400 over 25 years ago and is still going strong. I've broken several pieces to it and it still is kicking. I can't get this fridge to quit! It's as cold as ever and keeps everything great.
Published: September 2, 2019
Sharlet of Mentor, OH
Source: consumeraffairs.com

This refrigerator has been a good choice for us. We love the freezer being
This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.
Published: September 1, 2019
Ken of Oak Creek, WI
Source: consumeraffairs.com

I bought this refrigerator 35 years ago and it has been reliable and hasn't
I bought this refrigerator 35 years ago and it has been reliable and hasn't given me any problems to date... The ice cubes still come out (crush or whole). It has a huge freezer capacity. The only thing needing changed is the water filter.
Published: August 31, 2019
Marcia of Santee, California
Source: consumeraffairs.com

I love the bottom freezer that is huge! The door also has various compartme
I love the bottom freezer that is huge! The door also has various compartments of different sizes that stores a lot of easy to find foods. I needed a small space, but even though it is not a wide size, it holds a lot of food.
Published: August 29, 2019
Nancy of Westampton, NJ
Source: consumeraffairs.com

We bought and set up the Amana ART316TFDW in our house in October 2017. It
We bought and set up the Amana ART316TFDW in our house in October 2017. It came with a one year limited parts warranty and no option for a 3 year extended warranty. In August 2019, less than two years after purchase, the refrigerator repairman said it was leaking Freon and would be expensive to fix. He recommended buying a new fridge. That's about the time we lost our cool too.
Published: August 11, 2019
Meredith of Ottawa, Canada
Source: consumeraffairs.com

I bought an Amana side by side refrigerator in March and it didn't work at
I bought an Amana side by side refrigerator in March and it didn't work at all. Got it replaced in April and the compressor died by July so they put in a new compressor that never worked. Now they want to put in another compressor that will probably not work either. 3 weeks without a refrigerator and I can't afford to go out to eat all the time. The only thing worse than their products is their customer service whose policy seems to be "too bad, we'll get it fixed sometime...maybe!" Do not buy an Amana!
Published: August 1, 2019
D. of Auburn, CA
Source: consumeraffairs.com

I purchased an Amana refrigerator over a year ago. About 10 months into the
I purchased an Amana refrigerator over a year ago. About 10 months into the purchase it stopped refrigerating. Customer service told me to input it for 24 hrs and it started working again. One month after the year warranty expired it broke again. Now the tech is coming out the second time and $450 loss of groceries later it is still **. I will never buy this brand again and will probably have to get a new refrigerator by the end of this year. Please do not buy. It is not worth the headache and customer service says, "We're sorry but will not replace."I purchased an Amana refrigerator over a year ago about 10 months into the purchase it stoped refrigerating. Customer service told me to input it for 24 hrs and it started working again.one month after the year warranty expired it broke again now the tech is comming out the second time and $450 loss of groceries latter it is still shit...I will never buy this brand again and will probobly have to get a new refrigerator by the end of this year...please do not buy it is not worth the headache and customer service sais were sorry but will not replace...
Published: July 19, 2019
Erika of North Olmsted, OH
Source: consumeraffairs.com

Sometimes the fridge section freezes foods, sometimes it is not cool enough
Sometimes the fridge section freezes foods, sometimes it is not cool enough. Odors tend to stay in the fridge and linger indefinitely. Parts of the veggie drawers have broken off over time. I do love that it is a side by side, and will buy another like it. I won't buy an Amana again.
Published: June 8, 2019
Emily of Ann Arbor, MI
Source: consumeraffairs.com

Five week old Amana refrigerator is broken. ‘They’ cannot repair for tw
Five week old Amana refrigerator is broken. ‘They’ cannot repair for two days. Over 200$ of food thrown out. House is on market. What a mess. Amana does not care about food loss. Amana does not care about 2 hours spent throwing out food, washing containers; and refrigerator.
Published: April 17, 2019
Lynn of Troutville, VA
Source: consumeraffairs.com

Beware the Amana company. I don't like to give bad reviews to companies but
Beware the Amana company. I don't like to give bad reviews to companies but the time has come. Our church bought a new side by side Amana refrigerator/freezer in August. It worked until the middle of December and then it started warming up. It was turned up to the coldest settings and still continued to not do its job. Frozen foods are cold but not frozen. January 3rd I called Amana and a technician came out on the 14th. He said, "It needs fixed but I don't have to tools to do it."About 10 days later another tech came out and said, "It needs a new part but I don't have one with me". The next week he came and replaced the part but it still didn't work. I called Amana again and told them since it's still under warranty, we want a new appliance. I was told they don't do that unless a technician comes 2 times and he has to say it doesn't work. We had 3 visits. She said she would send out their top technician because he would know what is going on. Apparently the others didn't. He was supposed to come on Thursday but they called and canceled because they had scheduled the wrong technician. Rescheduled for today, Monday February 25 but cancelled because their truck broke down. We are finding it very inconvenient to have an appliance that hasn't worked for over 2 months, wouldn't you? Now scheduled for Friday. We will see. The only help I got was when I went to the manager of Home Depot about it and he got after them about it but still far from resolved. I imagine that Amana has some good appliances and we got a lemon. The appliances are questionable but the company is terrible to deal with.
Published: February 25, 2019
Christy of Corvallis, OR
Source: consumeraffairs.com

We bought our Amana fridge last year...it is still under warranty. Three da
We bought our Amana fridge last year...it is still under warranty. Three days ago it stopped working...very warm inside. The first person I spoke to at Amana/Whirlpool said I would have to wait a week for service. She was very unhelpful, couldn't have sounded less interested. I found a local repairman who said he could do warranty work for Amana & could come at once but needed a dispatch number. When I phoned Amana again I got a more helpful person & the repair man came that day. However the fridge needs a new part & so I still have to wait until next week. Luckily we're having very cold weather so all my food is out in Mother Nature's refrigerator! Having read all the above reviews I'm hoping that I don't have a total lemon. We bought the fridge because it was the only one that fit the space we have...but I'm very disappointed.
Published: February 16, 2019
Pamela of Other, Canada
Source: consumeraffairs.com

When my Amana fridge was delivered I noticed a lot of scratches on one side
When my Amana fridge was delivered I noticed a lot of scratches on one side and a dent on the other. I immediately contacted my salesmen and sent him pictures of damages. Waited weeks for response and was offered a small credit. They were not willing to replace the fridge. I contacted Amana's customer service and got no satisfaction at all. Stuck with a scratched up and dented fridge! Amana - NOT a good buy.
Published: October 9, 2018
Miriam of Brooklyn, NY
Source: consumeraffairs.com

Our Kenmore Elite (made by Whirlpool) upright freezer died after 5 years. T
Our Kenmore Elite (made by Whirlpool) upright freezer died after 5 years. To me that's a short lifespan. We purchased a new Amana upright freezer (also made by Whirlpool) to replace it February 18, 2018 and today (June 11, 2018) now refuses to freeze anything. It runs constantly but will not freeze even though it's set to "deep freeze". Called for a repair which is coming tomorrow so I'll see how this plays out. Probably a nightmare. In addition and while dealing with the freezer our Whirlpool refrigerator has now also died at 9 years. Again doesn't this seem a bit short? The Consumer Reports and others say 10 to 15 years is normal... so honestly is Whirlpool now building junk?Updated on 07/12/2018: I wrote an initial review on June 11 about my experience with Whirlpool. This is an update: I just want you to know how completely disenchanted I am with Whirlpool products. We purchased a Kenmore Elite freezer (made by Whirlpool) approx. 5 years ago and it died prematurely last February. Then in February we replaced it with an Amana freezer (also made by Whirlpool) and it too has died now after 4 months. THE REPAIRMAN CAME TODAY AND HE CAN'T FIX IT. In addition our Kenmore Elite refrigerator (made by Whirlpool) has also died prematurely two days ago and it also can’t be fixed. So right now we have no freezer and no fridge and it’s going to take days to figure out what the next move is... replace??? So who pays for all the food product we have lost?? I’m absolutely disgusted with Whirlpool products. In communicating with Whirlpool their attitude was lack-lustre. It goes through a process that takes days to complete and weeks to get a replacement if they even agree to do that. In the meantime we have lost hundreds of dollars in food and no-one cares. Never again will I buy Whirlpool.
Published: July 11, 2018
Michael of Erinsville, ON
Source: consumeraffairs.com

I have an Amana refrigerator that is less than 1 year old. It makes a very
I have an Amana refrigerator that is less than 1 year old. It makes a very loud "chattering" noise. I have been trying to get it serviced since Jan 31. There is no certified service in Clatsop County. After 3 months of phone calls with Amana They told me to find my own. I finally called Sears and a tech came out. Now I have to pay all the costs and wait to be reimbursed. Horrible customer service.
Published: April 28, 2018
Judi of Astoria, OR
Source: consumeraffairs.com

I purchased an Amana Side by Side (24.9 cubic inch) in March 2017... In Dec
I purchased an Amana Side by Side (24.9 cubic inch) in March 2017... In Dec., I noticed 2 visible cracks on both sides of the shut where ice falls to be dispensed from the freezer to outside. Also the cheap plastic on shelves & drawers has cracked. My husband & I are both in our 60's & are not rough on our appliances. The refrigerator gets opened maybe 4 times a day. A repairman came out to look & stated we were under warranty, however WHIRLPOOL refuses to fix the inside of freezer door... said it's cosmetic. NO, IT'S NOT. Even the repairman said it was defective from the factory & will continue to only get worse. WILL NEVER PURCHASE ANOTHER THING FROM THEM.
Published: January 30, 2018
Donna of Milburn, OK
Source: consumeraffairs.com

I have had my refrig for 16 years and never had it fixed. Sometimes I don't
I have had my refrig for 16 years and never had it fixed. Sometimes I don't wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.
Published: December 5, 2017
Nancy of Parma, OH
Source: consumeraffairs.com

My Amana side by side had continual problems with the gaskets wearing out,
My Amana side by side had continual problems with the gaskets wearing out, cracking, and failing. I had to replace them 3 times in 18 years. The ice maker never really worked successfully. Would have replaced it with a bottom freezer if I had the $$.
Published: December 3, 2017
Nancy of Milwaukee, WI
Source: consumeraffairs.com

Great refrigerator, we have not had one problem in the eight years that we
Great refrigerator, we have not had one problem in the eight years that we have owned our Amana side by side. The exterior has held up great especially with a move from Oklahoma back to Texas. I would definitely buy another Amana.
Published: December 1, 2017
Dennis of Waco, TX
Source: consumeraffairs.com

Bought Amana more than 18 yrs ago; moved once, never any problem. It is a h
Bought Amana more than 18 yrs ago; moved once, never any problem. It is a huge model, bottom freezer. Brand no longer top tier but a better comparison to today's pricy, less dependable choices. Worth checking out.
Published: November 29, 2017
Barb of Sun City, Arizona
Source: consumeraffairs.com

This refrigerator has been really a good one since 1993. The only complaint
This refrigerator has been really a good one since 1993. The only complaint is that now it is falling apart. The door handle has broken apart as have some of the cabinetry inside.
Published: November 28, 2017
Elaine of Oklahoma City, Oklahoma
Source: consumeraffairs.com

Our Amana side by side is now 10 years old without a single breakdown. Keep
Our Amana side by side is now 10 years old without a single breakdown. Keeps food and drink at the proper temperature and has plenty of room and is well laid out. Shopping often we don't tend to stuff the frig. The stainless exterior requires a bit more cleaning to keep it looking great.
Published: November 27, 2017
jim of Bainbridge, WA
Source: consumeraffairs.com

This was a counter depth side by side refrigerator and had lots of room, wa
This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone else's kitchen.
Published: November 26, 2017
Jindra of The Woodlands, TX
Source: consumeraffairs.com

Ice maker has had to be repaired twice. Now we just don't use it. Food keep
Ice maker has had to be repaired twice. Now we just don't use it. Food keeps falling down behind shelves in the gap behind the shelves. Door does not stay open wide enough.
Published: November 23, 2017
Janet of Fort Mohave, AZ
Source: consumeraffairs.com

Amana has more than met my expectation, in function and in appearance. I ha
Amana has more than met my expectation, in function and in appearance. I have enjoyed the bottom freezer. The only exception is the quality of the handle, broke within two years.
Published: November 22, 2017
Janice of Bloomington, IN
Source: consumeraffairs.com

Bought this refrigerator when we moved into our new home in 1988! It's stil
Bought this refrigerator when we moved into our new home in 1988! It's still working very well and has caused us no trouble over the years. I don't think today's refrigerators can match this one as far as service is concerned.
Published: November 20, 2017
Miriam of Emmaus, PA
Source: consumeraffairs.com

I bought it May 26 2017. l have a lot of trouble with it. They came and put
I bought it May 26 2017. l have a lot of trouble with it. They came and put a new part in on 28th of Aug 2017 because it was freezing everything. They said that should do it. Now 2 weeks later the same thing freezing everything again. Been trying to get them to take it back. They just keep passing me to someone else. So if you are looking to purchase a fridge don't buy a Amana. They are garbage and here is the model number ART316TFDW01 so think before you buy this fridge. l bought mine at the brick and they not helping me. l'm still trying to get it replaced. It been 3weeks now and nothing is being done by the company. They just keep passing it on.
Published: October 4, 2017
Loretta of South Porcupine, ON
Source: consumeraffairs.com

Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 mon
Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Fred's Appliance has been out 5 times to try to fix it and can't. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then it's up and running and the tech says well I pushed a few buttons and can't find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD won't replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and it's so frustrating.Don't waste your money on Amana. Poor quality! Even worse customer service. Same with HD. Very robotic in their responses. They are all sorry I'm having an issue, but won't take responsibility. Plus since the unit seems to break down when I'm not at home and all of the ice from the hopper melts and runs down the front of the fridge all over the floor. Now it has ruined my hardwood floor all around the unit. What a POS.
Published: August 5, 2017
Dan of North Ridgeville, OH
Source: consumeraffairs.com

I just have to write a review on our 25 year old Amana refrigerator. In all
I just have to write a review on our 25 year old Amana refrigerator. In all these years we have never had to have any repairs done and it works awesome! We had to put this refrigerator in the basement 20 years ago because did not match our upstairs appliances but we still kept it in use. 5 1/2 years ago we purchased and Frigidaire and have had problems since day one. After having to completely shutting down our newer fridge 4 time and thawing it because the water line kept freezing up causing the ice maker not to work, we rehooked up our ice maker on the Amana and it works like a charm. I would buy an Amana over Frigidaire any day!!!
Published: April 17, 2017
Michelle of Moorhead, MN
Source: consumeraffairs.com

It is too cramped, much of the "size" is on the outside, not the inside. Th
It is too cramped, much of the "size" is on the outside, not the inside. The shelves are inadequate and the inner construction of both shelves and drawers is flimsy. The real problem is my better half has looked at alternatives and they are no better. I could best call it all flash and no fire.
Published: January 9, 2017
Joseph of Lincoln, CA
Source: consumeraffairs.com

My Amana appliance is 11 yrs old and maybe I expect it to last longer, but
My Amana appliance is 11 yrs old and maybe I expect it to last longer, but I had to have it repaired in the last two years twice. They just don't make things like they used to or maybe it is the country they make them in. I had a bottom freezer Sears refrigerator, I think it was a Kenmore brand and when I moved out of my house it was 19 yrs old, running good. But I didn't want to move it, because it was so big and I was moving to an apartment. It really is a good refrigerator, just not one that lasts a long time. I expect a $2000.00 refrigerator to last at least 20 years if you take good care of it, like vacuum the places required and keep it clean.
Published: January 6, 2017
Franmces of Carson, California
Source: consumeraffairs.com

The fridge has a bottom freezer, 25 cu. ft. of capacity and fits in the ope
The fridge has a bottom freezer, 25 cu. ft. of capacity and fits in the opening. We have owned it for 14 year. The one we had before was an Amana 21 cu. ft. which we owned for 18 years but we had to leave at our other house. Neither one has ever had any problems.
Published: December 29, 2016
Mike of Lambertville, Michigan
Source: consumeraffairs.com

We bought the most recommended fridge (Consumer Reports) the Amana Model AF
We bought the most recommended fridge (Consumer Reports) the Amana Model AFF2534FEW 1 (or maybe 11... the Amana people can't quite figure out what the model number is... check it out). After very little use the fridge stopped working. Diagnosis... bad thermostat... blocking the coils. Thermostat replaced. A year later (and more ruined food) same problem... Again the thermostat was replaced. And guess what... it happened again. Third time... don't even bother asking the Amana group for help. They cannot even figure out the correct model number and they are not interested in helping in any way. This product and the company are not worthy of your hard earned money. I will NEVER purchase Amana again.
Published: October 14, 2016
chris of Trade, TN
Source: consumeraffairs.com

Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 201
Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 2014 my washer machine does not work. I call the company and they replace the computer, now 6 month later all the paint was rust and peeling. My refrigerator since the first day the Home Depot installs never delivery water on the door, and now the icemaker water conduct is freezing every two days and don't make ice. I will have a very bad experience with your products and never ever will buy again.
Published: October 4, 2016
Luis of North Miami Beach, FL
Source: consumeraffairs.com

We bought our Amana fridge from Sears when they first came out with the fre
We bought our Amana fridge from Sears when they first came out with the freezer drawer, at the bottom. Thought it was the coolest thing ever. 3 months after getting it the freezer handle fell off, so my husband screwed it back on. Again it came off. Needless to say it keep coming off. Finally I just got fed up with it and stuck it in the garage. My husband put it back on again. it was on for maybe 6 months, then came right off in his hands again. Well I'll never own a Frigidaire again and I will add Amana to that list too now. Had this fridge for 16 yrs. My next one will be a Samsung.
Published: September 26, 2016
Cindy of Hemet, CA
Source: consumeraffairs.com

This refrigerator functions properly and over time is reliable. HOWEVER, co
This refrigerator functions properly and over time is reliable. HOWEVER, corners have been clearly cut in quality of the exterior handles (fridge and bottom freezer) which have seriously yellowed, making it a complete and embarrassing eyesore in my kitchen!! I no longer consider Amana a trusted brand and will not purchase any Amana appliances going forward. Customers beware!! I find it especially appalling that the yellowing of course occurs outside of any warranty period = Amana is all about profit at the expense of the customer... short sighted, penny-wise and pound-foolish for such an established brand. Amana - fool me once but never again!
Published: July 16, 2016
Kris of Robbinsdale, MN
Source: consumeraffairs.com

Purchased fridge about 2 weeks ago. My main issue is that it is very noisy.
Purchased fridge about 2 weeks ago. My main issue is that it is very noisy. The compressor and fan are too noisy. For the price I paid I expected a quiet fridge. If it wasn't such a pain to take it back (I brought it home myself) I would return it. I am going to contact Amana and go from there. I am very disappointed.
Published: June 24, 2016
Patrick of Grass Lake, MI
Source: consumeraffairs.com

I purchased a Amana refrigerator stainless steel on December 14/2015. Two w
I purchased a Amana refrigerator stainless steel on December 14/2015. Two weeks after use stopped to work. I called to Flamingo repairs as recommended by the factory. They ask two weeks to come and see. When the technician came he said the compressor is death and we have to wait two more weeks to arrival of the new compressor. Ok fixed. But two more weeks later stopped again. I called again the Flamingo repair and they did the same procedure. After a lot of stress because many food lost they finally fixed. But two weeks later stopped again. So far I'm waiting the technician to come again and fix it. I'm very unhappy. I realize that I bought a garbage, waste of money. Each time that stop about Us 200,00 in a garbage. A lot of stress. Three months and just 4 weeks with refrigerator. Please do not buy Amana!
Published: March 7, 2016
Bernadeth of Aventura, FL
Source: consumeraffairs.com

Since the purchase of the Amana fridge, installed 4/2014 has been repaired
Since the purchase of the Amana fridge, installed 4/2014 has been repaired 3 times and now the icemaker has failed again. Called to schedule a repair and was told that the policy has been cancelled for non-payment. The extended warranty and unit are paid in full at the time of purchase! Of all the appliances I've owned in the last 45 years, this is undoubtedly the worst of the bunch. Am I required to go through the hassle of making a copy and sending it to prove the warranty is still in force? No! What a runaround! DO NOT PURCHASE AMANA PRODUCTS! Unless you want a lemon and have to make your own ice. To date, the water pump and icemaker has been replaced. 1st replacement of the icemaker was put in wrong and had to have service tech come back to fix that issue.
Published: January 5, 2016
chuck of Olive Branch, MS
Source: consumeraffairs.com

Ice maker on Amana ADT 2105 BW refrigerator/freezer. Ice maker no longer av
Ice maker on Amana ADT 2105 BW refrigerator/freezer. Ice maker no longer available and NO substitute available. Contacting the company...same thing. So Amana is telling me, "Tough luck, sucker."
Published: December 22, 2015
larry of Deerfield, IL
Source: consumeraffairs.com

Read the small print of warranty exclusions. Who would think a rusting stai
Read the small print of warranty exclusions. Who would think a rusting stainless steel finish is not covered on a stainless steel appliance? Our $1200+ Amana AFD2535FES 12 refrigerator started showing signs of rust about two years after we purchased it. Research shows that this can be a problem if inferior stainless steel is used. Customer Service said to try to clean with warm soapy water and a t-shirt. If that didn't work we had to call a service agent at our expense. I have other stainless steel appliances (GE) that do not have any rust and they are much older, in the same room and I clean them the same way. It is ironic because I thought GE was a cheaper made product so intentionally purchased an AMANA thinking it was better quality.
Published: September 15, 2015
Patricia of Glenside, PA
Source: consumeraffairs.com

I purchased a brand new stainless steal Amana refrigerator 6 months ago for
I purchased a brand new stainless steal Amana refrigerator 6 months ago for 1200. The day it arrived I had issues. The doors do not line up. One door is 2 inches below the other. I called Amana and they told me this was due to a crooked house! The refrigerator sits perfectly level. Within hours we realized that the ice machine had design flaws. Water and ice cubes fail to land in the cup. Ice goes all over the floor. We have resorted to opening the freezer door and scooping ice out.About two weeks in to owning the refrigerator both of the sliding fruit and vegetation drawers were cracked. They are made of very brittle plastic. The drawers do not have castor wheels or a slide system. They just sit plastic on plastic. This causes major friction and difficulty shutting the drawers leading to them breaking. Amana offered to ship new ones but did not offer a fix. The refrigerator in the show room had extra freezer shelves and a meat cheese drawer. Mine came without them and I was told these are add on by Amana customer support. I will never again purchase an Amana product. Very dodgy craftsmanship.
Published: September 10, 2015
Steve of Dalton, MA
Source: consumeraffairs.com

Seven year old expensive Amana refrigerator had extended service for five y
Seven year old expensive Amana refrigerator had extended service for five years now. Two calls in five years - total expense of $500. Service call a few weeks ago resulted in tech telling us no problem with freezer/fridge even though we experienced both were not cold. August 8, appliance not working at all, water all over the kitchen and everything in the freezer ruined. Call for appointment - because this is an emergency they will send someone out August 21. ARE YOU KIDDING ME? I have wasted $500 plus the expense of the appliance. Never will I do that again and would not recommend either the appliance and for sure no recommendation on the warranty. The customer service rep was very nice, ineffective but pleasant.
Published: August 8, 2015
karen of Wilmington, DE
Source: consumeraffairs.com

I purchased a refrigerator in 2008, Amana. In 2013 the refrigerator failed
I purchased a refrigerator in 2008, Amana. In 2013 the refrigerator failed and stopped working. I called and of course the warranty is no longer valid. In order to fix the 5 year old refrigerator I had to purchase another warranty for 347.00. So here we are 2 years later and again the refrigerator is not working, so I called them and they can't help me - only if I buy another warranty for now 414.00. These people are scam artist and I think we all should start a class action suit against Amana. They are crooks.
Published: July 22, 2015
Delores of Nyc, NY
Source: consumeraffairs.com

I purchased an Amana refrigerator with bottom freezer about 4 years ago. Re
I purchased an Amana refrigerator with bottom freezer about 4 years ago. Recently noticed water leaking from under the freezer onto the laminate floor. Upon further investigation noticed ice build up on the floor of the freezer. The lower basket would scrape on the ice as the door basket was pulled out. Checked out the problem on the internet and noticed a number of similar complaints. At that point assumed maybe there was a recall for a certain part causing the problem. Called the store where I purchased the appliance and a repairman was out within a day. He was knowledgeable and knew what the problem was. It appears to be fairly common. The replacement part has been fixed to remedy the problem. Because this is what I was told, I inquired about a possible recall. I was told that the part had been modified since I purchased my refrigerator. If the part has been changed or modified then it seems Amana is aware of the problem. The part is a drain tube. The cost to me including labor was almost $200.00. I felt that Amana should cover the cost as there are a number of complaints about this issue. The serviceman suggested I call Amana so I did. Even though the representatives were nice and professional they offered no resolution or satisfaction to my complaint. I spoke with a supervisor too. I fully explained my reason for calling and my dissatisfaction with Amana but really felt that they could care less. I stated that they would lose me as a customer if they could not stand behind their product especially knowing this was not a new problem. I guess customer satisfaction doesn't count for much today. Too bad but that is the last Amana product I will buy.
Published: June 26, 2015
Mary of Bridgewater, MA
Source: consumeraffairs.com

I purchased an Amana refrigerator with a bottom freezer four years ago. I h
I purchased an Amana refrigerator with a bottom freezer four years ago. I have now found out it needs $250 worth of repairs because the computer board has gone out and it was not going into the defrost cycle. As a result the bottom freezer was frosted up and the refrigerator was not working properly. Yes the repairs are cheaper than a new refrigerator, but I am still disappointed. This was not a "cheap" unit. I have had Amana appliances in the past and was pleased with them which is why I purchased this refrigerator. The model number of my refrigerator is ABB1924WEW1 with a serial number of K11438301.
Published: March 14, 2015
Mary of Brodhead, WI
Source: consumeraffairs.com

I am a landlord with occasional need for new appliances. I went to Menards
I am a landlord with occasional need for new appliances. I went to Menards in Massilon OH in January of 2013 and bought an Amana refrigerator for about $600.00. I had no problems until this January, 24 months after purchasing. Bad compressor. Replacement cost is $445.00. Menards said I should have bought an extended warranty, they were Zero help. Amana only guarantees their product for 12 months. I found most mfrs also have reduced their warranties to 12 months, however I have several Frigidaire refrigerators that have lasted many years. The Frigidaire in my home is 17 years old with no problems. I will not buy from Menards ever again nor will I buy anything Amana. Go Frigidaire.
Published: January 14, 2015
STEVE of Wooster, OH
Source: consumeraffairs.com

I purchased an Amana refrigerator about 2 1/2 years ago. Right after the 1
I purchased an Amana refrigerator about 2 1/2 years ago. Right after the 1 year warranty ran out, I started having problems. A strong nasty burning chemical smell was coming from the appliance and making me and everything in the house stink. Plus, the smell was making me sick, irritating my nose and eyes. The repairman replaced the relay on the compressor and told me that would take care of the problem. Well, 1 year later, we are experiencing the very same problem. The smell is so bad, I am going to have to unplug the appliance and store all the food at a friend's until the repairman can get here next week. It is getting into my hair and clothes, so that I smell it all day when I am at work. I will never purchase an Amana appliance again.
Published: December 14, 2014
Suzie of Bismarck, ND
Source: consumeraffairs.com

We had our Amana fridge freezer fitted in January 2009. After 6 years and 6
We had our Amana fridge freezer fitted in January 2009. After 6 years and 6 months this appliance has broken down and is unrepairable. We paid £3,800.00 for the fridge, and would have expected at least 10 years service from it, as we have had 10/12 years service from fridges that we have paid a fraction of this cost for. We have contacted Whirlpool, who manufactured the fridge, and have had a very unsatisfactory response so far. We are still fighting our case, and we are prepared to take this all the way, to make sure that no-one else buys an Amana product. If we had been advised that the expected lifespan of this appliance was so short and would be unrepairable, we would never have bought it.
Published: October 7, 2014
Karen of Swadlincite, Other
Source: consumeraffairs.com

My Amana ABBB2222FEW refrigerator is five and a half years old. Great refri
My Amana ABBB2222FEW refrigerator is five and a half years old. Great refrigerator, till this weekend when the compressor quit - it will cost over $700.00 to repair and I was informed that the repairman couldn't guarantee the board would not conk out so I opt out of fixing it. No help from the company, too bad, so sorry.
Published: May 8, 2014
Jean of Red Deer, AB
Source: consumeraffairs.com

I bought a new town home which comes with an Amana refrigerator. This is a
I bought a new town home which comes with an Amana refrigerator. This is a very bad experience. The fridge never ever works properly on any settings. The freezer is always freezing or producing snow ice that blocks the flow of ice and the ice keep on coming out of the place where it's supposed without stopping. Water leaks all night from the water flow place... the worst appliance I have ever had.
Published: March 24, 2014
Marwan of Sanford, FL
Source: consumeraffairs.com

I love my old Amana side by side, bought in 11/2001. But what I can't find
I love my old Amana side by side, bought in 11/2001. But what I can't find in the new ones is the milk keeper with the door. That is the best part of the refrigerator. If I can't find that and after reading these reviews I will find a different brand.
Published: March 23, 2014
Jeanne of Owego, NY
Source: consumeraffairs.com

I purchased a rental house that had a 16-year-old refrigerator. My brother
I purchased a rental house that had a 16-year-old refrigerator. My brother was upgrading his appliances to stainless steel, so he offered me his 8-year-old Amana refrigerator. I thought it would be a good idea to reduce the risk of having to replace an old unit. I'm now on my third major repair in less than two years. I'm very disappointed with the quality of the Amana appliance.
Published: December 17, 2013
David of Kansas City, MO
Source: consumeraffairs.com

We purchased an Amana ref from our local appliance store in the Renton High
We purchased an Amana ref from our local appliance store in the Renton Highlands, a model A9RXNGFYW. In 2011, during its warranty, we called store about the overheating problem. Told that needs to be addressed to the Amana people. Called them. They say this is normal operations. Now I am talking about heat that burns when you touch anyplace around the freezer seal & side of fridge. Just want to hear if anyone else has this problem. Thank you.
Published: September 4, 2013
Mike of Newcastle, WA
Source: consumeraffairs.com

We got a good price on an Amana side by side with ice maker and water dispe
We got a good price on an Amana side by side with ice maker and water dispenser from Home Depot. But the ice dispenser door failed--a cheap plastic assembly--and fixing it would cost 1/4 the cost of the refrigerator. Then the plastic frames on the glass shelves started falling apart--they are constructed so that stress cracks are inevitable. They cost about 1/8 the cost of the refrigerator each. Then the refrigerator itself started to deteriorate on the inside--it is very flimsy. Total piece of crap. I would not recommend anything Amana to anyone, or Maytag, or any of their other brand names.
Published: July 25, 2013
R of Santa Ana, CA
Source: consumeraffairs.com

We bought an Amana atb2136arw refrigerator in 2006. This is a very basic st
We bought an Amana atb2136arw refrigerator in 2006. This is a very basic style top freezer model. In 2011, we ran into the first problem with the food section not maintaining a good temperature. The compressor fan had to be replaced. That repair cost $175.00. Less than two years later, it's same problem: The freezer seemed to be okay but temps in the food section couldn't get much below 50 degrees. But this time, the Amana was declared "dead" by our repair technician. He determined that half the coils in the refrigeration assembly were not working - at all. Basically, the only way to fix it would be to replace the entire refrigeration coil assembly - something that can't practically be done once this model leaves the factory. In other words, it isn't even repairable. When you add up the initial price paid, plus the cost of one repair, this POS appliance cost us $200.00+ per year of use. Needless to say, the replacement refrigerator we purchased was not manufactured by Amana.
Published: July 9, 2013
Richard of Boston, MA
Source: consumeraffairs.com

I had no idea that the Amana side-by-side 25 cf fridge I bought in 1993 wou
I had no idea that the Amana side-by-side 25 cf fridge I bought in 1993 would last this long. It's now 20 yrs old and still going strong. The only problems I had were with the ice maker, which I had repaired a couple of times years ago. But when I moved the fridge to do floor work and replaced it, I opted not to connect the ice maker back up. All ice makers break down a lot, it seems. So I use the ice bin for food storage, and I use old fashioned ice trays with a specially-shaped bucket for ice. The temp control on my fridge seems to be just fine, after all these years. I do vacuum the front grill at the bottom occasionally and underneath to the extent I can. But I'm looking for a new fridge because I think this one will probably go soon, and I don't want to have to buy a new one in an emergency situation. I don't know if Amanas are still made the same way, or if the quality has gone down, or even if I just lucked out with my fridge. But the layout of the fridge is awesome, the special compartment to keep milk extra cool, the freezer space, the quietness (w/o the ice maker it's been pretty quiet, but the ice maker was pretty loud). If I could find an exact replica of the one I have, I'd buy it in a heartbeat.
Published: June 24, 2013
Donna of Dallas, TX
Source: consumeraffairs.com

We have an Amana refrigerator model ARB2557CSR. We have had it for 8 years.
We have an Amana refrigerator model ARB2557CSR. We have had it for 8 years. We have had a few repairs over the years, but last night took the wind out of all of us that witnessed the door fall off the hinge and break the contents that were on the door. If anyone's foot would have been in the area, it would had sliced it off or crushed terribly. The door was opened and for unknown reason, dropped off onto our slate floor. If our grandson would have been near, he could have been crushed. I checked the hinges and sprockets, and it still didn't make sense.After reading other remarks about doors in consumer reviews, I am one to be added to the list. This door was one large door, not double door. It was heavy. Please be aware of this defect. I am looking at other models, yet similar malfunctions have occurred that reviews have stated. Really a frightening experience. We will be looking at other models, yet not really confident about any. Hope this helps.
Published: December 31, 2012
Ed of California, CA
Source: consumeraffairs.com

I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in Au
I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in August of 2010 for over $1100. By July 2012, it was leaking from the freezer. A thick layer of ice had collected under the freezer baskets and periodically defrosted and leaked. The Amana complaint department merely said that the refrigerator was out of warranty and offered to sell me a warranty for several hundred dollars. I refused the warranty and called a repairman who cost me $114. He said that the problem was a factory defect. The workers at the factory had plugged up the drain with a type of grommet called a duck bill. This kept the water from draining and caused the freezing. Clearly this was a factory defect, the result of incompetent workmanship and careless quality control. Of course, quality and Amana have become a contradiction in terms. I will never buy an Amana product, and I warn every other consumer to beware of Amana. In my experience, at the very least, this product is defective, and the company refuses to accept responsibility for the inferiority of its products.
Published: December 14, 2012
Rosette of Milford, CT
Source: consumeraffairs.com

After just six years, the Amana refrigerator metal shelf supports have tota
After just six years, the Amana refrigerator metal shelf supports have totally rusted. When I contacted Amana, they said that they would not cover it under warranty. It will cost over $160 to get new ones. This is not a quality product and Amana is certainly not a company that stands behind its products. Compared to the issues I see other people are having, I guess I am lucky. No more Amana refrigerators in my future. (The attached photo is upside but you'll get the idea.)
Published: November 20, 2012
Allen of Bloomfield Hills, MI
Source: consumeraffairs.com

I purchased my refrigerator 4 years ago. Today, (bottom) freezer quit. I ca
I purchased my refrigerator 4 years ago. Today, (bottom) freezer quit. I called the original store for info; 4 years old so it’s out of warranty. I called another service company - more than the first. I sought Amana online and called toll free. They confirmed "there is nothing they can do" due to past 1 year warranty. I called my friend who bought the same fridge; she had the same problem and invested much money into fridge, which never worked correctly. I then found many customers online having the same problem at 4 years; compressor quits! This should not be with a new fridge. I called the Amana toll free number back and asked to speak to a manager. I spoke with Sherri, ID# **. After putting me on hold, she advised she would sell me an extended warranty for $392.39 to fix the freezer! This should not be; I told her I should pursue a class action suit as many customers have had the same complaint.
Published: October 31, 2012
Donna of Williamsville, NY
Source: consumeraffairs.com

My refrigerator had stopped working. I called Amana and gave flamingo appli
My refrigerator had stopped working. I called Amana and gave flamingo appliances to look at it. Technician said that water got into the lines and the refrigerator could not be fixed because of rust. I don't know how rust could form in an aluminum line and combine with the refrigerant. I have a service contract with Amana and they refused to honor it, because they said rust is not covered. I do not believe the technician because he did not look too hard and try different things. He was in my house about 15 minutes and called to Amana. I called Amana and they told me they would not even reimburse me for spoiled food because rust damage is not covered. I have time left on my contract and they would not pro-rate it either and want to charge me for the service call. I have to purchase a new refrigerator, but not anything that Amana makes.
Published: August 6, 2012
Stuart of Boca raton, fl
Source: consumeraffairs.com

Amana freezer (AQF2013TEW03) - I purchased a 20 Cu Ft upright freezer in Fe
Amana freezer (AQF2013TEW03) - I purchased a 20 Cu Ft upright freezer in February 2011. I had a repairman here in March 2011 because I could see light around the outside, right side of the seal. Because the light was on continuously, it kept the inside warm therefore, the freezer ran nonstop for 6 weeks. Now, the inside keeps frosting up on the top. Because it is no longer in warranty, I called a different repair company. The person who came out said that the whole inside of the door is falling part, defective mold and it's sagging. The seal at the top of the door is not straight across nor never was. Because the inside door is sagging, the seal was and is continuing to sag. I called customer service for the third time today. They said because it is out of warranty, they won't do anything about it. I told them it's been a problem since I bought it and they said that I should have told them within 90 days of the first repair that it wasn't correct. How was I supposed to know that the door/seal weren't made like that since I bought it new? They told me I'd have to purchase a new door for $403.44 plus tax and shipping. They kept bringing up the "no warranty" and that it would be fixed if I'd have had an extended warranty. I was not offered an extended warranty when we purchased it (which I told them) and they said I should have gotten a postcard reminding me that the warranty period was up soon. I never received the card and and their customer service department doesn't believe me. This is terrible customer service and they don't stand behind their product. Four months out of warranty and I'm stuck with a very large boat anchor. Their customer service is awful to say the least. The supervisor is just as bad and they don't give a crap about anything. I will never purchase another Amana/Whirlpool product.
Published: July 5, 2012
Leanne of Cameron, WI
Source: consumeraffairs.com

I purchased an Amana stainless steel refrigerator with freezer drawer on bo
I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.
Published: June 7, 2012
Joyce of Darien, CT
Source: consumeraffairs.com

My fridge is seven and a half years old. It is an SS Amana side-by-side. Ab
My fridge is seven and a half years old. It is an SS Amana side-by-side. About three years ago, so it was five years old at the time, the fridge stopped cooling. And when the repair man came, out the freezer coils were all frosted up. At this time, he replaced the defrost timer but said he did not feel comfortable that that was it. That was in June. In November, it happened again. We replaced it yet again. Well, it now happened at least every three to four months. Sometimes we can reset the timer and it will work for a while again. I have read all the reviews and they are so numerous I cannot even read them all. Obviously, something with this product is extremely faulty. I have asked them to come out and get to the root cause of the problem, and they insist on charging me just for the service call. That's not to mention the part cost. I really wish I could afford a new fridge because this one is a real pain in the neck. I’m so frustrated. I will never ever buy an Amana product again.
Published: May 9, 2012
Penny of Yorkville , IL
Source: consumeraffairs.com

I purchased an Amana refrigerator on 3/22/2010, model # ABB2222FEB3, serial
I purchased an Amana refrigerator on 3/22/2010, model # ABB2222FEB3, serial #K00561248. Purchase price of the unit is $1,225.10. Less than two years later, 3/6/2012, the circuit board that monitors when to defrost the cooling system failed. Service call price is $68, labor and replacement parts $432, tax $35. Total repair bill is $530. I called Amana customer service dept to learn while they stand behind their product, they will not pay for repair. So product's shoddy workmanship, lack of quality control are the customers' problem. Never buy another Amana product in this lifetime.
Published: March 5, 2012
John of River Edge, NJ
Source: consumeraffairs.com

In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB
In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB Serial # KY287062. In September of 2011, the crisper draw center rail broke. The draws were not overloaded. We are a two-person adult home with perhaps a daily draw usage. I replaced it with the appropriate part on September 11, 2011. On November 5, 2011, the replacement rail broke in less than two months. The draws were not overloaded. I purchased my first replacement from Appliance Parts Pros. The current one was ordered from a link directly from the Amana web page. On 3/3/12, it has broken again. Each time, this has to be replaced, it cost $25. According to other reports, Amana is not covering the replacement. Are we to believe we must spend $100 a year for the life of the fridge?
Published: March 4, 2012
Mary of 7 Hampshire Rd, ME
Source: consumeraffairs.com

Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom fr
Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.
Published: February 29, 2012
Sharon of Lee, NH
Source: consumeraffairs.com

We purchased the Amana refrigerator 8 years ago from Alabama Power Company
We purchased the Amana refrigerator 8 years ago from Alabama Power Company and we have multiple problems over the years. For example, the ice maker sometimes dispenses the ice and sometimes it will not. Also, we have not the water valve intake gone bad and saturated our carpets. We had replaced it at the tune of approximately $300 and time off work having to wait on the repairman. Now, once again it has gone bad and we are again waiting on a repairman. I am very disgruntled with this since we did pay good money and continue with practically a new refrigerator which should last many years.
Published: February 21, 2012
Sheila of Wetumpka, al
Source: consumeraffairs.com

I purchased this fridge 9/2010, and the compressor is already shot. I see f
I purchased this fridge 9/2010, and the compressor is already shot. I see from other complaints that compressors have been a problem, but Amana Whirlpool has done nothing to help out customers (unless they agreed to the extortion of the extended warranty). I guess Amana Whirlpool is only for people who can afford to buy major appliances every year or pay huge repair bills as soon as the product is out of warranty, or pay for protection (does this remind anyone else of bribing cops to do their job?). My previous fridge was an Amana. my next will not be.I've lost work time, food, and money. It's odd when the automated recording asks if you've had the product for longer than 12 months, and then asks if you purchased the extended warrant. And you said yes to the first and no to the second, why don't they just disconnect you? They won't do a thing to stand behind their products, even when they know that a less-than-two-year-old fridge should not need a new compressor. They have no pride in their product (I see why now), and they surely have no concern with customer service or satisfaction.
Published: February 13, 2012
Deborah of Pocatello, ID
Source: consumeraffairs.com

I purchased the Amana 25.1 cu. ft. Side-by-Side Refrigerator in Stainless S
I purchased the Amana 25.1 cu. ft. Side-by-Side Refrigerator in Stainless Steel, Model# ASD2522WRS from Home Depot 15 months ago, in September 2010. Two weeks ago, all my food in my fridge spoiled. I noticed while I was pouring milk in my son's cup, something told me to taste it because it didn't smell fresh even though it had over three weeks until expiration. It tasted like sour cream. I am so glad my child didn't drink that. I almost threw up. Also, I had four-day old ice tray in my freezer that was still liquid, my ice cream softened and all my son's popsicles crumbled to my touch. I had to throw away majority of our food and we've been eating carry outs since. I contacted Amana and they told me the warranty was only good for 12 months. They scheduled for a technician to come to my house for repairs. I was suppose to be priority since I was stuck at home without food. I waited all day for technicians to come and/or call. I even tried to call and couldn't get through since their lines were busy. I left a message and received a return call the next day. Amana gave them the wrong phone number. I wasn't given a quote so I asked the technicians directly for a estimate and they said they were going to charge me $129 just to come to my house + charges. Say what now? That is ridiculous.
Published: January 21, 2012
Kianna of Akron, OH
Source: consumeraffairs.com

I can't stress enough how disappointed and upset I am, not only with the br
I can't stress enough how disappointed and upset I am, not only with the brand new refrigerator (model A9RXNMSWS01) breaking after 16 months, but nonsense communication, attitude, and difficulties Amana customer service just displayed! Warning: Do not purchase the top freezer, 2-door, stainless steel Amana refrigerator. The compressor will die soon after 12 months. The contracted repair person mentioned this is not uncommon with this brand. So, after spending $866 on this junk, we had to shell out another $300 in repair costs.Then the repair failed to work! Two Amana compressors defective! No, we did not have the extended warranty but how often does a fridge die? Not after 1.4 years! Amana CS was awful, combative and couldn't communicate a clear sentence. These are lemons!
Published: January 17, 2012
Joanna of Chicago , IL
Source: consumeraffairs.com

New Amana fridge in June of '08: The ice-maker broke in November and was fi
New Amana fridge in June of '08: The ice-maker broke in November and was fixed under warranty. 6 months later (still in warranty), it stops working, but only occasionally. Stupid me should have gotten it fixed again, but it wasn't that bad. When it broke for good, the flimsy 1-year warranty (really, people?) had just ended, though it was less than a year since the first problem. I called Amana - they refused to help. I decided this was just wrong, and called to complain. After 35 minutes on hold, I got an agent who was so rude I decided to complain about her. The problem was, she refused to even give her name! I submitted this entire story on the web-based customer service portal. Weeks went by and I received no response, except I did get a solicitation in the mail to buy an extended warranty! So, my miserable customer experience is viewed by Amana as a marketing opportunity! I have read many others say the same thing. It’s shocking how American customer service values have eroded. Finally, I got their social media person over Twitter. He looked into it and refused to help. I could tell it was because he has no power to deviate from their script. Amana has it baked into their corporate culture to treat customer misery as an opportunity to make money.
Published: January 12, 2012
Chris of White Plains, NY
Source: consumeraffairs.com

I purchased Amana fridge (model AFD2535DEQ) on 12-4-2008. Excellent looks,
I purchased Amana fridge (model AFD2535DEQ) on 12-4-2008. Excellent looks, cooling, and energy conservation. Loved the bottom freezer. On December 2011, the fridge’s cooling lost efficiency. The repair tech says top compressor is not working. The cost to repair is half the cost of the fridge. To date the top fridge is keeping at 39 degrees while set on coldest setting. Freezer works fine. For the forty years of my marriage I have purchased and used Maytag and Amana products. Never again! A refrigerator that costs over a thousand dollars and lasts only three years is not a good investment. As a side note, my daughter had the same problem with her Amana at only five years old. She replaced with Kenmore.
Published: January 4, 2012
Rebecca of Ducor, CA
Source: consumeraffairs.com

I purchased an Amana refrigerator model AFF2534FEW3, two years ago. All of
I purchased an Amana refrigerator model AFF2534FEW3, two years ago. All of a sudden, the refrigerator is not cooling but the freezer is working. To apparently repair the controller board, it will cost me $232.00. When I purchased this refrigerator, I expected it to last a lot longer than it has and from reading other complaints, I see that it is an ongoing problem with Amana. You would think that they might recall these faulty controller boards. I will definitely not buy another Amana again and will not recommend them to anyone!
Published: January 4, 2012
Kim of Seward, NE
Source: consumeraffairs.com

I bought an Amana fridge with our tax money just over a year ago. Its was a
I bought an Amana fridge with our tax money just over a year ago. Its was a hard decision to spend over $1,000 on a fridge, but here we are just over a year later and the crisper drawer has crumbled and disintegrated on the slider edge. Bad design and bad choice of materials. Amana, of course, says the drawer is not covered under any warranty. They want well over $100 for a new drawer. That’s 10% of the original price. To hell with Amana. I won’t make that mistake again. Pass the word: Don’t buy Amana! I’m stacking fruit/veggies on top of the bottom drawer for now. I’m searching the web in vain to find a cheaper drawer. I’m really, really pissed off!
Published: December 13, 2011
Karl of Narvon, PA
Source: consumeraffairs.com

Our 7 year old Amana Bottom mount fridge started making the 'sound of death
Our 7 year old Amana Bottom mount fridge started making the 'sound of death'-- the start overload /relay clicking every 3 minutes and the compressor not running. I tried replacing the start overload/relay just in case that would fix it. It did for a week and now the fridge is dead. Testing the compressor leads shows the compressor is dead. Replacement cost of a compressor here is $500 parts plus $350 labor. I am told by service technicians that the compressors in not just Amana but most all current 'energy efficient' fridges are conking out on average between year 7 and 10. So those of you wanting to 'save money and save the planet' should rethink scrapping your older fridge to 'be green and save energy' because you are going to end up paying less in electricity costs but lots more in financing costs on $1,000 fridges that last 7-10 years. Plus you will be filling up the pockets of appliance salespeople with your money while filling up the scrap yards with all those dead but 'energy efficient' fridges. Maybe they can recycle the metal into toys to sell offshore?I saved an estimated $50 a year in electricity by using a new energy efficient fridge. I paid $1,000 in 2004 buying the first fridge and now 7 years later, I pay another $1,000 for fridge #2. Repeat as required every 7 to 10 years. Fortunately, I was home when the fridge conked out so I could move, beginning to thaw, frozen food to my 1960 vintage chest freezer which continues to hum along. Just think what fun it would have been if the fridge conked out while I was away on a 2 week holiday? Conclusion, bend over and take it as no current manufacturer makes a fridge that lasts like the 'old ones' did.
Published: December 10, 2011
Roger of Winnipeg, MB
Source: consumeraffairs.com

We bought an Amana refrigerator #ABD2533DEB in Dec 2004. We have had it for
We bought an Amana refrigerator #ABD2533DEB in Dec 2004. We have had it for 7 years. It's just 2 adults in our house, so the fridge is like new. We just paid $95 to find out the compressor is shot. The cost to repair will be $800, $300 for the compressor and $500 labor. We were told that the compressor that failed had been made in China and that there have been many issues with these compressors! We were assured that all new "after market" compressors are now made in Korea with far fewer issues. We lost everything in the freezer and most of the fresh food in the fridge. Amana & Maytag need to do a much better job standing behind their products! Based on what I've read, we will never buy another Amana! We will also advise any friend looking to buy a new appliance.
Published: December 7, 2011
Lisa of Bothell, WA
Source: consumeraffairs.com

I purchased an Amana refrigerator 3 years ago and so soon the compressor we
I purchased an Amana refrigerator 3 years ago and so soon the compressor went out. I had a 4-year warrant from Home Depot. Some guy, he was not with Home Depot but from an appliance repair store, they hired came out and he was very rude. I would ask him a question about the freon and he would shrug his shoulders. I think this was because he is white and I'm Spanish. Lately, since the apartments next door have been empty for a year, roaches have come to my home from there. Because I keep up on roach control, we did not have them before. He found two roaches on the floor and put down we were infested, which we are not. Now Home Depot says they will not fix it. But another repair person says that’s absurd. Even if you have them roaches, they can not get in the compressor.I blame Amana for making cheap refrigerators. Did you know they put cardboard to cover the back of the refrigerator? And I blame Home Depot for not delivering what they agreed. We are going to have to put another tent over our house to get rid of the roaches.
Published: November 29, 2011
Valerie of La, ca
Source: consumeraffairs.com

On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerato
On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerator model # AFI2538AES began making a loud popping noise, touch pad panel lights flashing, and cooling stopped. The popping noise was from the ice maker flap opening and closing. The HV board needs replaced, Whirlpool Manufacturer #12920710. I contacted Amana to order the part. The service rep said it is on backorder until February because they have been pulled from the shelf and are being "revamped." When I asked if the part would be covered by Amana, since a part needing "revamped" was essentially defective, I was told no. Requested to speak with supervisor, who states she didn't know where I had heard that the part is being "revamped" but occasionally, they have difficulty finding manufacturers to produce parts and was certain this was the circumstance. I was told there were no other complaints like mine documented. Amazingly, however, the supervisor was able to locate the backordered part, which the service rep, the parts department and two independent repair shops were unable to find. I expressed my concern that the part found, only three in stock, may be leftover from the stock requiring revamping, rather from the previous manufacturer and not of the same quality of the part which may be produced and available in February. I suggested they reimburse for the part. They declined. I suggested they reimburse should the replacement part need replaced. They declined. I thought of more suggestions but didn't feel they were appropriate to express. Whirlpool/Maytag/Amana should recall the bottom freezer refrigerators with the HV board #12920710 due to defective or faulty part or incompatibility with these refrigerator models.
Published: November 28, 2011
Christine of Kenna, WV
Source: consumeraffairs.com

On 2/15/2010, I purchased an Amana Refrigerator for $1019. My old refrigera
On 2/15/2010, I purchased an Amana Refrigerator for $1019. My old refrigerator was noisy. I had my new Amana for 7 months before it starting making loud noises. Had it repaired under my warranty. 11/25/2011, the refrigerator's main part no longer was cooling, although the freezer was still working. Amana now wants $65 for a house call, plus labor and parts or $312 for a one year warranty which would include this repair. How disgusting is this to pay that much for an appliance and have it work for approximately 18 months, and then have the manufacturer want additional money it repair this lemon. After reading some of the reviews, I would never pay an Amana repair man and or buy Amana again. The consumer should be able to get relief from companies like this.
Published: November 28, 2011
Sharon of Green Island, NY
Source: consumeraffairs.com

On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # AB
On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.On Nov 7, 2011, a technician came and told me that he would replace the compressor and relay and that the fridge would work fine for many years to come. On Nov 8, 2011, I awoke to find my fridge and freezer not working at all and all the food in the freezer melted. I phoned the technician all day and left messages, on his answering machine, but there was no reply. On Nov 9, 2011 at 10am, I phoned W3 solutions at 1-866-913-1350 and let them know what was happening. The representative then issued a new work order and told me it would be10 days before anyone got back to me. I lost around $200 worth of food and phoned Trail Appliance to complain and try to recover the cost of the food I lost. They told me they could not cover the food cost and I should contact W3 Solutions. I am now without a fridge and not scheduled for an appointment with a technician until Nov 16, 2011.I stayed home all day on Tuesday Nov 15, 2011 but there was no phone call. On Wednesday Nov 16, 2011, at 11 am, I received a phone call from the technician. He told me he had been on a vacation to Hawaii for a week and had received a dispatch for service on my fridge the day before. He told me that the brand new compressor that he had installed on Nov 7, had completely seized up, and he would have to order a new one. I asked him how long that would take and he replied "a few days"I am living on canned food at the moment, being without a working fridge or freezer. I made this clear to the technician and he said that this was the best he could do. It's not good enough!It is now 2 months since I initiated the service call and have struggled without a working fridge. There seems to be no accountability for the technicians doing the work, since the technician who installed the compressor and relay would not return my calls. If there is a problem after a technician leaves, the only option is to phone W3 Solutions to book another appointment with a technician to start the process all over again. Then if a technician has to order parts, you wait for the parts to come by snail mail to the technician and service can take months. It would seem that they are trying hard to wear the customer down so as to purchase a new appliance, and skip the service calls. This is ridiculous and I am not happy with Trail Appliance, Whirlpool or W3 Solutions who do contract service for Whirlpool. It's unacceptable!
Published: November 22, 2011
Jeff of Calgary, AB
Source: consumeraffairs.com

We purchased a basic model Amana refrigerator A9RXNMFWB01 in June 2010, del
We purchased a basic model Amana refrigerator A9RXNMFWB01 in June 2010, delivered in July 2010. The refrigerator was making a lot of noise the past few months. We didn't realize the fan was not working properly. When the fan quit, the food was still frozen in the top freezer. But the refrigerator compartment would not go below 50 degrees. I called for the Amana technician. A & E couldn't make it over until the following week, so we called a local repairman. $182 later, new fan, the refrigerator is fixed. It's only 15 months old! Our old Amana is still running since 1997. We have never had troubles with a refrigerator in our 35 years of buying appliances. Now I see on reviews of compressors going bad. Appliances are not made well and we will be lucky to get 8 years out of this Amana with cheap parts. There go our landfills. What can we buy that won't cost hundreds to fix? We have never had to buy extended warranty. This is a money maker for Amana (Maytag, Whirlpool). It’s a lesson learned. I’m very dissatisfied. I feel we deserve to be compensated for this breakdown, especially since it acted up during the 1st year of warranty. We shall see if Amana can make it right.
Published: November 12, 2011
Dianne of Tomahawk, wi
Source: consumeraffairs.com

I bought an Amana Model AFI2538AES6 side by side refrigerator with bottom f
I bought an Amana Model AFI2538AES6 side by side refrigerator with bottom freezer. 3 months after purchase, ice formed in the freezer area below and I couldn't get the door open. They sent a repair man and he fixed it (supposedly). I then left for 6 months and upon my return the same problem is occurring. I called Amana and they basically told me "tough it is out of warranty." I will never buy an Amana product again!
Published: November 8, 2011
Peggy of Indian Wells, CA
Source: consumeraffairs.com

I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several mo
I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase I've ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.
Published: November 4, 2011
Tom of Warren, VT
Source: consumeraffairs.com

We bought an Amana Refrigerator in May 2005. It is now 6 1/2 years old and
We bought an Amana Refrigerator in May 2005. It is now 6 1/2 years old and began making noises recently It died last night and the repair will be about $800 or more. This fridge was working fine until recently. Over the past two years my parents and my wife's parents both bought this same model as they liked ours. Hopefully theirs won't die as well. We called a repairman who said that, that year (2005), there were problems with the compressors.From reading other complaints it seems that it is not limited to that year. From researching different refrigerators last night, it appears that the Amana, Maytag and Whirlpool are all exactly the same refrigerator with just a different nameplate on them. Whirlpool bought Maytag in 2006 and Maytag had already bought Amana prior to that. So much for Amish people in Iowa making a decent appliance. We are disappointed in Amana. We had my grandmother's refrigerator when I was in high school. It must have been 35 years old and ran fine.
Published: October 26, 2011
Stephen of Marstons Mills , MA
Source: consumeraffairs.com

I just had to replace the controller board in my Amana French Door Refriger
I just had to replace the controller board in my Amana French Door Refrigerator, which is just 2 1/2 years old. The cost was $300. I had a Kenmore before this that lasted over 20 years. I'm extremely unhappy. I would never buy an Amana product again.
Published: October 20, 2011
Phyllis of Bensalem, PA
Source: consumeraffairs.com

My three-year old bottom freezer fridge's coil was warm so I lost food wort
My three-year old bottom freezer fridge's coil was warm so I lost food worth $300. I was told that the repair fee is $387. There goes my week of work. Thanks, Amana. I truly regret purchasing from you.
Published: October 16, 2011
Kevin of Keep Your Junk Mail, NJ
Source: consumeraffairs.com

I thought I'd done adequate research through Consumer Reports, etc. My Aman
I thought I'd done adequate research through Consumer Reports, etc. My Amana French door refrigerator model # AFD2535FES worked fine for the first year. Then, the food compartment wasn't as cold as it should be and food began to spoil, although the food in the freezer drawer was rock solid and snow started forming on the inside. I'd purchased an extended warranty, so I thought having it repaired would be a non-issue. The repairman said it was due to too much food in the freezer, so air couldn't circulate into the food compartment. He said to defrost the freezer, which I did. It seemed to work OK for two weeks and the same thing happened again--all the food spoiled again, even with minimal food in the freezer. The second repairman came out, this time he said it needed a new 'heating element'. I waited another week for the part to arrive (more time off work) and then he returned and replaced it. Two weeks later, the same problem happened. Spoiled food again, and time off work. I am expecting the repairman later today.This fancy stainless steel behemoth is a lemon and needs to be recalled. The temp inside is 65F and makes storing food impossible. It has been a huge expense and a great inconvenience. I will never buy another Amana appliance and I will advise everyone I know to boycott their products.
Published: September 22, 2011
Annie of La Crescenta, CA
Source: consumeraffairs.com

Last February 2006, I purchased an Amana Top Refrigerator Bottom Freezer. F
Last February 2006, I purchased an Amana Top Refrigerator Bottom Freezer. For 5 years, this is the third time I replace its Control Board. And today (9/2011), I was told that I need my THIRD Control Board ($300) replace again. I got no help from my local retailer or Amana. I will never buy this junk again. For 5 years, this refrigerator cost me $1000 new Control Boards and $900 in repairs!
Published: September 13, 2011
Bruce of Peoria, IL
Source: consumeraffairs.com

Bought a French door freezer on the bottom Amana fridge three years ago. T
Bought a French door freezer on the bottom Amana fridge three years ago. Today, there is a repairman here costing me $300 to repair a faulty computer unit. It won't defrost so it froze the line where the cold air goes from the freezer to the fridge. The freezer is all ice crystals, the fridge is warm. All our food and frozen food is garbage. We've only had it for three years. Our last GE fridge lasted for 30 years without a repair.
Published: September 8, 2011
Tom of San Francisco, CA
Source: consumeraffairs.com

After owning the Amana refrigerator for less than 7 years, the refrigerator
After owning the Amana refrigerator for less than 7 years, the refrigerator is started to fail. Is that how long a new refrigerator should last?
Published: August 7, 2011
Thomas of Mount Joy, PA
Source: consumeraffairs.com

We have a 3-year-old Amana refrigerator that keeps breaking down. It curren
We have a 3-year-old Amana refrigerator that keeps breaking down. It currently is freezing all of my fruits and vegetables. It has done this twice before then overheated.
Published: August 6, 2011
Sonrisa of Huntington Station, NY
Source: consumeraffairs.com

We purchased an Amana side-by-side refrigerator-freezer seven years ago wit
We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliance's LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.
Published: July 31, 2011
Steve of Pleasanton, CA
Source: consumeraffairs.com

I have been told that my fridge is not part of the recall but it has the sa
I have been told that my fridge is not part of the recall but it has the same problems that the recalled unit have and the beginning numbers and ending numbers that they speak of on the recall site match up. They are unwilling to help me with my problem, Model# ARS266ZBW.
Published: March 8, 2010
Patricia of Roscommon, MI
Source: consumeraffairs.com

I purchased an Amana Refrigerator Model; #ASS2222FEQ with Serial#1156842NA
I purchased an Amana Refrigerator Model; #ASS2222FEQ with Serial#1156842NA on 3/25/2008. On 7/13/2009, second incident of freezer not working in a refrigerator not yet 1-1/2 years old. I called 877-342-1446. Frantic that I was going to lose a freezer of food, I was advised by Kim that a repairman would arrive at 7/15 between 8am-12n. I called 800-628-5782, which was another number I had for Amana and spoke with Jamila. After explaining the problem, Jamila advised me that there was no service call request in the computer, so she initiated and advised that a repairman would be here on Wednesday, 7/15/09. I did tell Jamila that a second freezer failure in less than a year is totally unacceptable.7/15/09, a repairman arrived right around 8am, discovered some problem with paperwork; I called 877-342-1446 and spoke with Mark, who was able to advise me that I had called the manufacturer and the extended warranty numbers advised are separate and do not have shared computer programs. Mark said that he could take care of it, gave me a confirmation number to the repairman and was going to Fax sheets to the local office.On 7/16/2009, the local repair business called me to say that Maytag Dependability Plus was refusing to pay the bill because they authorized another company for the repair and that company called after the first repairman had left. Amana Dependability Plus will not change the work order from A&E Factory Service (who did not come or perform any service) to Convenient Appliance Service, who came and rendered service. Jim, at the 877-3542-1446, would not give me the names of any supervisor nor would he transfer me to anyone else. He said no one there has any more authority than he had. I then called the 800-628-5782 and asked for the name of the president of company. Lisa did not know the name of the Amana president, and said all she could do was to transfer me to Dependability Plus, because I have an extended warranty, endless, repetitive cycle. I advised all parties that I had not realized I was speaking with two different departments, but since the service was Ok’d, I do not understand the big deal to cancel the work order to A&E Factory Service and transfer it to Convenient Appliance Service. Oh no, this can’t possibly be done!Not only do I apparently have a faulty piece of equipment, this is a company dedicated to providing customer frustration. This could have been so easily solved, but agents have dug their heels in, and will be damned if they will help the customer. This is the very last Whirlpool/Amana product I will purchase. Remember, this is the second time the freezer stopped freezing in less than 1-1/2years. Customer service is a joke and we wonder why jobs go overseas? I am stuck with a $97 bill, my freezer problem is still unresolved and I have wasted an entire day. My B/P is soaring. I regret ever purchasing an Amana product and certainly an extended warranty.
Published: July 17, 2009
Mary of Winston Salem Nc, NC
Source: consumeraffairs.com

Amana Washer Reviews:

I bought a washing machine from Amana in November and my first service call
I bought a washing machine from Amana in November and my first service call was in December. They came 3 times and haven't fixed it yet and it's April 26 and I'm waiting for another service call. Why do I have to suffer. I bought a new machine and it hasn't worked. They don't care at all.
Published: April 26, 2021
Benson of Montreal, QC
Source: consumeraffairs.com

I purchased a brand new Amana 3.5 Cu. Ft. Top Load Washer with Dual Action
I purchased a brand new Amana 3.5 Cu. Ft. Top Load Washer with Dual Action Agitator (model NTW4516FW2) in July 2018 from Home Depot. The product has completely stopped working after just over 2.5 years of normal usage in a small household of 2 people. According to the repair representative, the controller has stopped working and needs to be replaced at a cost of more than $500 which would be more than the price paid. The product lasted less than a quarter of the "expected" lifespan of 12 years. A call to the company that owns Amana (Whirlpool) provided no reprieve such as a discount on a replacement purchase or credit towards other Whirlpool products.
Published: March 26, 2021
Ana of Incline Village, NV
Source: consumeraffairs.com

Purchased an Amana top loading washing machine in December 2018 from Home D
Purchased an Amana top loading washing machine in December 2018 from Home Depot. It worked well for about a year. Then after that the issues began. Stopped cleaning clothes completely, leaving them soaked and dirty. Began making horrible loud sounds constantly, it would get stuck on certain cycles and not complete others, it stopped agitating clothes all together. The control panel was completely out of whack by August 2020 and basically beyond repair (per more than one repairman). It stopped functioning altogether by December 2020, which is exactly 2 years after the original purchase date. So I was then forced to purchase yet another washing machine (not Amana). Amana washing machines are a total waste of money and they do not last!!! I regret purchasing one big time...I learned the hard way how poor quality they really are. Do not buy.
Published: January 15, 2021
Meredith of Cumming, GA
Source: consumeraffairs.com

Amana (made by Whirlpool) washing machine broke just after 1 year warranty
Amana (made by Whirlpool) washing machine broke just after 1 year warranty had elapsed. Trying to get thru to extended warranty people with Whirlpool took 45 minutes on hold, then was told they could be there tomorrow. When local repair company (Appliance Hospital) called, they could not be out for 3 weeks. NO communication between the 2 companies. Worthless washing machine, worthless warranty, worthless company overall. I will NEVER buy another Whirlpool appliance.
Published: November 4, 2020
judith of Bend, OR
Source: consumeraffairs.com

I bought my Amana Ntw4650yq0 washer new about 5 years ago and it won't spin
I bought my Amana Ntw4650yq0 washer new about 5 years ago and it won't spin. I do not recommend the 4600 series and I will never purchase another Amana product because you can't actually contact them.
Published: September 16, 2020
Melissa of Huntington, WV
Source: consumeraffairs.com

It is Amana Washer & Dryer that came with my house. Does very good job
It is Amana Washer & Dryer that came with my house. Does very good job and I can choose water level for small loads. (Newer models do not allow in Calif.) It has second rinse option and dryer works great. Do not want front load washer or fancy model. This is really good for money paid.
Published: May 23, 2020
Christine of Apple Valley, CA
Source: consumeraffairs.com

I bought a matched set Amana Washer and Dryer in 2000. I have washed and dr
I bought a matched set Amana Washer and Dryer in 2000. I have washed and dried three loads a week since I got the machines. They are still in use and working well. I have never had to call a repairman. That's dependability and quality. Love It.
Published: May 22, 2020
Karen of Coupland, Texas
Source: consumeraffairs.com

Amana is a pretty good washing machine. It has a lot more features to it. I
Amana is a pretty good washing machine. It has a lot more features to it. It gets the job done. Clothes are pretty clean and they really last long. I haven't had any issues with it so far. I love the price of it very affordable.
Published: May 19, 2020
Demetria of Fort Wayne, IN
Source: consumeraffairs.com

This washer has been with me about 20 years and keeps on keeping on. Does a
This washer has been with me about 20 years and keeps on keeping on. Does a good job on spin out. Not too loud.. It's got three load sizes. If I buy another one it will be this kind. I bought it at Lowe's.
Published: May 17, 2020
Robert of Atoona, AL
Source: consumeraffairs.com

Machine is a disappointment. It does not fill all the way up with water. Yo
Machine is a disappointment. It does not fill all the way up with water. You must put on deep wash just to do a medium load. Also, you cannot open it to fix it when during the spin cycle it gets off balance. You must turn the machine off and start over again.
Published: May 16, 2020
Kathleen of Smyrna, GA
Source: consumeraffairs.com

I’ve been using my Amana washing machine for 8 years now; always works an
I’ve been using my Amana washing machine for 8 years now; always works and washes my clothes clean every time! :-). My Amana washing machine is of the most simple of model’s made; but it's always worked just perfect for my family of three people.
Published: May 15, 2020
Lori Ann of Springfield, OH
Source: consumeraffairs.com

My Amana washing machine does a great job that makes my laundry day fantast
My Amana washing machine does a great job that makes my laundry day fantastic. I love using it and my male companion uses it to wash his suits. I could have never purchased a more durable washer and it does not use too much electricity. I am very proud of my washer.
Published: May 13, 2020
bulinda of Albany, GA
Source: consumeraffairs.com

Very good machine, no problems in 4 years, I like all the features of this
Very good machine, no problems in 4 years, I like all the features of this machine and so easy to use, washes very good and no problems, I will purchase another like this one if it ever breaks down.
Published: May 9, 2020
Vincent of West Haven, CT
Source: consumeraffairs.com

Amana NTW4516FW3: Worst of all, it agitates as it fills!!! WHY??? WHY would
Amana NTW4516FW3: Worst of all, it agitates as it fills!!! WHY??? WHY would it DO this???!!! This tears up your cloths!!! I have to wait 'till it fills, THEN put in my cloths. Limited control of water: It is supposed to "auto sense" but it runs in too little for some loads (I can switch it over to "deep fill" until the correct amount of water runs in) and WASTES MY WATER AND DETERGENT running TOO MUCH water for smaller loads; no way to stop it! Nothing you can do about it!!! :( It only RINSES on COLD! :( So I have to CANCEL the wash cycle before it rinses, and set it back on the "wash" cycle in order to rinse in warm or hot water!!!! :( Then I have to take out all the wet cloths until it fills or it will tear them up agitating as it fills!!!! :( Then I cancel the cycle AGAIN, and set it to a "spin" setting after if rinses, as this is the fastest. (The spin it would normally do on the wash cycle is slower and shorter... cloths too wet when done.) TRIED TO CALL AMANA AND ASK WHY THE WASHER AGITATES WITH ONE OR TWO INCHES OF WATER IN IT AS IT FILLS!!!! They were abrupt and could offer no way I could contact or address the engineers who make this washer.
Published: January 23, 2020
Louise of Las Vegas, NV
Source: consumeraffairs.com

Two years ago my washing machine died. I bought it used and had it for 17 y
Two years ago my washing machine died. I bought it used and had it for 17 years. Out of necessity, I purchased the Amana top load he washing machine. It does a terrible job cleaning the clothes and now makes a metal on metal grinding noise when agitating. On my old machine I replaced the clutch in the transmission by myself (6 years before it finally died, I'm female and now 50+ yrs. old), on this new Amana, I can't even get the agitator off to even begin diagnosing the problem. My next machine will be an old wringer washer. I'm tired of everything being designed to fail so you have to replace it. Amana will never have a place in my home again, not a single product.
Published: September 19, 2019
Barb of Salem, OH
Source: consumeraffairs.com

This has to be the worst washer I ever bought. There is no way you can stop
This has to be the worst washer I ever bought. There is no way you can stop a cycle. When you do all the water pumps out. The washing is awful too. If anyone is considering buying an Amana washer DON'T! I wish I would of bought a Kenmore. My last Kenmore lasted 16 years. I will be contacting the company to see it they will take it back. I've only had it for 2 weeks and already my blood pressure is up.
Published: August 15, 2019
Enes of Cape May Court House, NJ
Source: consumeraffairs.com

This machine does not wash clothes very well. Everything must be hand washe
This machine does not wash clothes very well. Everything must be hand washed beforehand. So for lightly soiled items, it would be nice to be able to just rinse and spin/dry. But even this small feature is impossible to isolate. The spin cycle leaves clothes quite wet. The rinse cycle adds more water than the wash cycle does and takes forever. Remember that I am getting the dirt out by washing the clothes by hand. The wash cycle does such a poor job. When I put the bed cover in for a wash, the water level did not wet more than half of the cover. So I manually filled it with water from the sink. The washer released the water out. So I wasted all that soap and effort. I took the cover to the laundromat. This machine does not wash laundry well. It has one reason for being in the house: to wash laundry, and I am doing clothes by hand or going to a laundromat. #fail.
Published: July 7, 2019
jan of Newmarket, ON
Source: consumeraffairs.com

This is the worst washing machine I've ever used! You cannot soak any cloth
This is the worst washing machine I've ever used! You cannot soak any clothes because if you walk away with the lid open during the filling cycle and you do not close the lid within 10 minutes it pumps the water out. There is no way to delay the wash cycle in order to soak a load of clothes. The rise cycle fills with cold water, does not agitate, and immediately pumps the water out. When it has finished pumping the water out (there is no way to stop this action) I then need to turn the selector knob to rinse in order to rinse the clothes. This results in my using twice the water for the rinse. Talk about a crummy machine. I had a repairman out to replace the control board, but it only worked for a week. My advice - DO NO BUY AMANA PRODUCTS!
Published: July 1, 2019
Carole of Camano Island, WA
Source: consumeraffairs.com

My elderly parents purchased a new clothes washer in January and now in May
My elderly parents purchased a new clothes washer in January and now in May it has flooded their laundry room. Because it is under warranty their plumber said they had to call manufacturer. Amana said it would be 4 days before they could get anyone out and it is still leaking water and my mom uses a walker. I've called emailed and have been on hold for more than 1/2 hour - no one cares.
Published: May 31, 2019
Nancy of Brighton, MI
Source: consumeraffairs.com

I have purchased several washers of this model over the last few years. Nev
I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.
Published: March 28, 2019
Richard of Freeland, MI
Source: consumeraffairs.com

I bought an Amana clothes washer in December and it died on March 6th. I ha
I bought an Amana clothes washer in December and it died on March 6th. I have contacted the company about trying to get a refund and got a form letter and a rude customer service person... I'm sending them a certified letter and then filing in small claims court to try to get my money back. So save yourself a hassle and buy another brand.
Published: March 14, 2019
Winter of Fort Worth, TX
Source: consumeraffairs.com

My washer has pre-set programmed settings for the water level! My clothes b
My washer has pre-set programmed settings for the water level! My clothes barely get wet and the washer stops adding water and starts washing! I bought the washer approximately 4 years ago! It is almost useless! I have to add water by hand and I wash certain items twice! My washer leaks periodically as well. Had repairman come and he told me I had to tell him where it was leaking from to be FIXED. So we couldn't get it to leak while he was here so it was never fixed and still leaks! He also said there is no way to change the pre-set water levels! Thank God my washer is in the garage or my house would have been flooded dozens of times! Jax, Fl D.
Published: March 10, 2019
Donna of Jacksonville, FL
Source: consumeraffairs.com

I got this product installed in my rented house by the landlord. The machin
I got this product installed in my rented house by the landlord. The machine stopped working on the first week right before Christmas. We waited 10 days for repair guy to come and fix it. The machine is new so he billed $340 the insurance or whatever. Two laundry loads later the machine is dead again. I ruined my laundry because I put the detergent and the bleach and had to wait another week for another repair guy to come. I'm not going to be surprised if it dies again soon after... I wonder if all the "happy customers'" reviews are actually submitted by the customers. I also wonder if my review will be screened out and removed from this site. I'm gonna post it everywhere though. Save your money and save yourself from the troubles. Get something that is not so cheaply made.
Published: January 19, 2019
FUAT of Saint Helena, CA
Source: consumeraffairs.com

These HE washers do not work to clean your clothes. They are a joke. They a
These HE washers do not work to clean your clothes. They are a joke. They are seriously horrible and do not clean your clothes at all...no matter what detergent you use, amount of water, cycle, limit the clothing items you put in, etc. They all stink and come out dirty. Do not waste your money on one of these...you will regret it.
Published: August 15, 2018
Karen of Colorado Springs, CO
Source: consumeraffairs.com

I bought a new Amana washing machine seven months ago. I was doing laundry
I bought a new Amana washing machine seven months ago. I was doing laundry then went about my business, when I returned my laundry room floor was flooded with about eight inches of water. I hurried and grabbed a pot and after about a hundred trips from that room to the toilet, I finally had the water down enough to let my dehumidifier do the rest. I have issues with my arm and that being said I have been in much pain since. It was still under warranty so I had it fixed. I was only told a button went out. I would not recommend this product to anyone. Poor quality.
Published: May 14, 2018
Diane of Selden, KS
Source: consumeraffairs.com

I just recently purchased an Amana Top Load washer and so far am happy with
I just recently purchased an Amana Top Load washer and so far am happy with it which is why I am writing this review. People generally only write reviews when they do not like a product or service and it's misleading when you only read a few negative reviews. A lot of people complain about the controls but didn't you look at these things at store before your purchase? Obviously not and now want to complain?
Published: April 6, 2018
Cis of Elmer, MO
Source: consumeraffairs.com

One they do not stand behind their products. I have been delivered an Amana
One they do not stand behind their products. I have been delivered an Amana washer that the sensing device does not work in it. Did not even agitate to wash the clothes and it is actually had to be turned off and turn back on to get the water out to get my clothes out. I called the company and they do not stand behind their products at all and they don't care that it will be another 4 weeks before I get another washer and I certainly will never want another Amana washer.
Published: March 5, 2018
Linda of Indian Mound, TN
Source: consumeraffairs.com

I am really upset that I have to keep resetting this machine. I have lived
I am really upset that I have to keep resetting this machine. I have lived in my house for 16 years and the washer I had before lasted years with no problems. Then I buy a Amana washer and have had to reset it so many times. It's terrible, the warranty don't last. It's costing me more to get it fixed than it costed in the store. Now I see why it was so cheap to buy. I am so pissed. I would not refer anyone to this product. I will never buy Amana products again.
Published: September 25, 2017
ingrid of Baltimore, MD
Source: consumeraffairs.com

Washer machine take a long time to wash. Don't know if it rinses cause it's
Washer machine take a long time to wash. Don't know if it rinses cause it's always in wash. Have never had a problem with any other brand but this one has been the first washer that I hate. I want my money back.
Published: August 9, 2017
Asuncion of Azusa, CA
Source: consumeraffairs.com

I just bought a Amana top loader washer a few weeks. So far it is doing a g
I just bought a Amana top loader washer a few weeks. So far it is doing a great job. Two years ago I spent over $2000.00 on a Maytag Bravos washer and dryer. After two years the washer started to sound like a jetliner taking off. I called Maytag and it would cost over $400.00 to repair. I did a lot of research on this and found that most the washer do this. I think Maytag should do a recall on them due to a default in the design of the washer. Until then I will stick with the Amana which is made by the same company. How funny.
Published: June 17, 2017
Ronald of Modesto, CA
Source: consumeraffairs.com

When there were manual controls, you could set a machine to do what you wan
When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.
Published: June 15, 2017
Jody of Newmarket, OH
Source: consumeraffairs.com

Amana Washer NTW4516F - If I could give Zero or negative I would. This is t
Amana Washer NTW4516F - If I could give Zero or negative I would. This is the MOST awful service I have ever had anywhere, and I am 65 years old and have lived on 3 continents and 4 countries. Awful washer, awful service. The washer blew up with electric sparks all over the place after 3 weeks - could've electrocuted the lady of the house! Now we are coming up on 4 weeks later and the repair is STILL NOT COMPLETE. I get a lot of sympathy but no action. The local service company never did respond to any follow up, or messages left on their god-awful phone system, and now we have to wait another week to get a second service company in there. Amana never offered to compensate for having to go to the laundromat for a month, or replace their crummy machine.
Published: May 9, 2017
John of Denver, CO
Source: consumeraffairs.com

MOD:NTW4605EW0 Type: 587-20 - This product is the worst I have ever used. M
MOD:NTW4605EW0 Type: 587-20 - This product is the worst I have ever used. My Husband and I are in our late 50 on a fixed income and recent stem cell survivor. We had to save for this for months to buy this washer. Now knowing it would not have been the top of the line, you still have a reasonable expectation that your laundry will be cleaned. That's not the case with this washer. I have taken items out of the washer that never hit water, and still soiled. You can't make any adjustment to the water level, the agitator is very ineffective and sound as the whole thing is a strain to do a basic task. I have bought Amana in the past and had no regrets until now. That is unacceptable for misleading the public that this is a washer. It truly just an oversize hamper. If this sounds like I am not happy with this product. Then sorry to say YES I AM NOT HAPPY WITH THIS PRODUCT! When you pay $250-$300 you expect it to at the very least to clean your laundry!
Published: May 7, 2017
Carole of Lapeer, MI
Source: consumeraffairs.com

We bought an Amana Top Loading Washer (NTW4605EW0) on July 22, 2016 to repl
We bought an Amana Top Loading Washer (NTW4605EW0) on July 22, 2016 to replace a front load Whirlpool Washer that had it's control module go up. Big mistake! 9 months and 2 days later... what do you know same issue that we were having with the Whirlpool! The washer would not drain. Turned it off and unplugged it. Now it won't power back on and drain. I had to hand drain the washer as far as I could get it and pull all my soaking wet clothes out to finish hand washing them! I am beyond frustrated with all Whirlpool Corporation's various holdings' (Amana, Maytag, Whirlpool, and many more) washers. Never again will I buy any washer made by a single company owned by Whirlpool!
Published: April 25, 2017
Jennifer of Lafargeville, NY
Source: consumeraffairs.com

The washer has a very large capacity and is pretty basic, but does the job.
The washer has a very large capacity and is pretty basic, but does the job. I don't need all the options. It fill based on sensing the size of the load so I don't have to guess. It has basic look, but so far has performed very well. I like that it is American made.
Published: February 5, 2017
Carol of Pacific, WA
Source: consumeraffairs.com

I haven't even had this Amana washer one year. It quit working. I guess whe
I haven't even had this Amana washer one year. It quit working. I guess when you buy a product that is lower priced than the rest you think it'll be short lived, but 1 year! Doesn't start, nothing. Piece of crap. It never got the clothes as clean as other machines I've had. Never again Amana! I bought it a Menards in Minnesota.
Published: January 30, 2017
Heidi of Fridley, MN
Source: consumeraffairs.com

I purchased an Amana Washer and Dryer 4 months ago and just now moving into
I purchased an Amana Washer and Dryer 4 months ago and just now moving into my house. I connected it it worked well on first wash. Now it won't spin, drain, had to unplug because it stopped in middle of wash. The sensor lights won't come on just to have a washer full of wet clothes. We tried to turn on now washer won't work. We wasted 800.00 on this set just to have to go somewhere else and purchase another set. This is ridiculous and upsetting. I am going public with our local news station for selling this mess. It was purchased at Handy TV Appliance in Centerpoint Al ( Birmingham).
Published: January 8, 2017
Lasonia of Gadsden, AL
Source: consumeraffairs.com

I had an Amana washer for 3 years and it broken down 4 times. I got a Sears
I had an Amana washer for 3 years and it broken down 4 times. I got a Sears warranty on it in June and it's December now and it's broken again. My clothes are locked in and I had the control panel replaced 3 times. I was told that this was a great washer, but I have been having a great problem with it. It broken down after buying it a month. I got it repaired 4 times and I think I will sell it because it's not any good. Don't waste your money and time with this product. I feel I have been robbed by the company because of this defective product.
Published: December 14, 2016
Dujuana of Austell, GA
Source: consumeraffairs.com

We recently purchased an Amana washer Model# NTW4605EW1. Supposedly high ef
We recently purchased an Amana washer Model# NTW4605EW1. Supposedly high efficiency. It takes at least 2 full washes to get clothes clean and that includes an extra rinse each time. My husband's work clothes are on a 3rd wash right now. Fed up!! What a waste of money time and water. Now spending money to go to a laundromat until we can afford a new washer. We can't even sell it. How can I do that to some other family? Brand new and headed to the dump. Shame on you Amana.
Published: December 12, 2016
Carolyn of Sidney, BC
Source: consumeraffairs.com

Amana washing machine model NTW465OYQ. We bought this Amana washing machine
Amana washing machine model NTW465OYQ. We bought this Amana washing machine after losing our shore house in hurricane Sandy. It is only 2 years old and is rarely used since it is in a vacation home. The machine already needs a new control board since the cycles do not advance. It will wash over and over forever and never advance to rinse or spin, even when the dial is turned manually. Between the repair call and the cost for the new control panel, the total to fix it is more than we paid for it. The customer service representatives stated "it doesn't matter that you rarely use it, if it is over 2 years old there is nothing we can do for you." Will NEVER buy an Amana again!!
Published: November 9, 2016
Denise of Ship Bottom, NJ
Source: consumeraffairs.com

We bought an Amana washer in February 2015. We bought the biggest headache
We bought an Amana washer in February 2015. We bought the biggest headache ever. Right before the manufacturer warranty went out we had our first major issue, the washer would not drain and spin. They came out to fix that. Three months later no water would go in. They came out to fix that. A few months later it was back to no spin and drain. A few months later we had to call them back and the leveler was out. Now I am calling them back it is so loud you can't stand it. Do not purchase from Amana. It has never really washed the clothes. I have to hand wash baby clothes before wash or food residue is still on the clothes.
Published: October 13, 2016
Jennie of Gun Barrel City, TX
Source: consumeraffairs.com

WARNING. The Amana clothes washer I purchased does not wash clothes. It mov
WARNING. The Amana clothes washer I purchased does not wash clothes. It moves clothes around and gets some of them wet. I have tried to manually add water to the wash and rinse cycles with a bucket. I recently hurt my back and was not able to manually wash my clothes with this piece of poop. I finally had enough and have upgraded to a automatic clothes washer that agitates the clothes instead of me. This Amana HE washer is the slowest, least efficient, manual clothes washer on the market. I had the piece of junk hauled to the dump before I grabbed the model. It was a Amana HE with no agitator. Should not be sold as a clothes washer. False advertising.
Published: October 11, 2016
James of Marion, IA
Source: consumeraffairs.com

I purchased this Amana washer in March 23, 2015. In February 27, 2016, this
I purchased this Amana washer in March 23, 2015. In February 27, 2016, this problem occurred: I turn on the washer, but as soon as the wash fill ups with water, it does not move to "wash" and it does not "lock" to start the wash cycle. The water drains and then I have to start the wash all over again. So I thought it was the lid switch, and my solution was to push down on the lid hard enough until I heard a click sound. This worked for several months. Another problem occurred on August 12, 2016: my load would complete the cycle, but when I open the lid, I clearly see that the clothes are soaked so this means that during the "drain/spin" cycle, the speed was too slow to fully squeeze out all of the water from the clothes. So my next solution was to start the "drain/spin" cycle only, but again. With all these problems that keep coming up, we decided to use our warranty, so we called in to have the washer repaired.We called HHGregg to repair the washer, and we gave all the detailed information as to the problems and the possible fixes to it. Their representative's solution was to replace the washer because they "deemed the necessary repairs to the washer as costing more than the value of the washer." Well, we were shocked, because this washer is only 18 months old, so how could its value decrease so quickly in under 2 years? I researched and found that the drain/spin and lid switch is a very common problem with Amana washers. So we understood that we got what we paid for. So back to the washer replacement with HHGregg. They shipped us a new washer for around the same price of our old purchase.Again, we purchased the first washer in March (we got a St. Patrick's Day Sale Price), and now we're getting this new washer that is smaller and still is an Amana. HHGregg refuses to repair it, they would rather give us a washer that is smaller in capacity and would most likely last for a year but no more than 2 yrs. In a nutshell, we were screwed over by HHGregg, because they saved on repair costs, and gave us a washer of lesser value than what we originally started with. Oh ya, we had to pay on taxes, obviously, so they profited from that too. AMANA WASHERS ARE TERRIBLE!!! Save your money and purchase a more reliable washer!!!
Published: October 8, 2016
Jonita of Mount Holly, NC
Source: consumeraffairs.com

I have known it to take so long to wash and dry clothes. It is an all day a
I have known it to take so long to wash and dry clothes. It is an all day affair to wash two loads of laundry. I will never purchase an Amana product again.
Published: August 8, 2016
Tawnya of Lagrange, GA
Source: consumeraffairs.com

Bought my Amana top-loading washer in April 2014. Most of my laundry isn't
Bought my Amana top-loading washer in April 2014. Most of my laundry isn't deeply soiled, so didn't think much of it for a while. However, becoming more obvious now that my clothes are not getting clean enough. I garden and have a dog, so sometimes get socks soiled and dirt on clothes when dog jumps up. My whites are not white and the soiled areas don't come out. I had my previous Whirlpool washer over 20 years and didn't have this problem. Have checked the manual to be sure I'm using right detergent and loading the washer correctly, but hasn't solved the problem. I liked the price, capacity, and no-frills model of the washer I bought, but not happy with the cleaning results. Don't want to have to buy another one, and always thought Amana was a reliable brand, but I personally could not recommend to others.
Published: July 28, 2016
Melinda of Dewitt, IA
Source: consumeraffairs.com

Bought brand new Amana washing machine from Home Depot and am very disappoi
Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.
Published: July 27, 2016
Lindsay of Manassas, VA
Source: consumeraffairs.com

I just purchased an Amana washer this February and already it's stop workin
I just purchased an Amana washer this February and already it's stop working. I haven't even got to use it much. It has been down since May 26, 2016 and counting. DON'T BUY AMANA! You hear me. Their product is junk.
Published: June 23, 2016
Teresa of Cartersville, GA
Source: consumeraffairs.com

My washer is still under warranty and I called a service representative. It
My washer is still under warranty and I called a service representative. It was supposed to be dispatched and serviced today. The call was never made and I had to make several phone calls to reschedule. In the meantime I'm having to spend an enormous amount of money at the laundromat. Amana is not giving me a refund for this huge inconvenience.
Published: May 18, 2016
Wilma of Pelham, AL
Source: consumeraffairs.com

It has been over 2 months now that I have went without my washer. It isn't
It has been over 2 months now that I have went without my washer. It isn't even a year old yet. First time I called Amana it was a runaround. The person I talked to was very rude, didn't even send over my information to IAM Appliance in Piqua, Ohio. So I had taken the day off work to wait for someone. When they didn't show, I called IAM and asked why no one showed. They said they didn't have any information that they were supposed to be out. So I called back to Amana and the guy I talked to was very rude and said, "Looks like it wasn't sent over." So he told me I had to call another place, that he couldn't call them, I had to. So I called and no answer so I called back to Amana and they again was very rude. So finally they send my information over to IAM appliance. A week later, on Tuesday a tech came out. He looked at my washer after I had already explained what was wrong, it was the lid lock not locking, it would fill and that was it. So the next Tuesday, he came out and ordered a lid lock, the board, and another part all the parts worked but the lid lock. So here is to another week of waiting. Came out again that following Tuesday that lid lock didn't work. Each time he came out something didn't work. Then the board didn't work the new one he had replaced. This happened for over a month. So I called corporate. Talked to a lady last Monday. She said she would send me a new washer. Got my new washer today. They told me I was getting a Whirlpool but I go another Amana same model number. They took the old washer today and this washer doesn't work, it doesn't wash clothes. It fills the drum doesn't wash clothes or spin, and the lid lock works but when finished the clothes are dripping wet. So this is another lost. I will not recommended Amana or Whirlpool to anyone. Since they have been around for a while now I figured they would be a great appliance. Guess not. So now I'm out of a washer and here goes to washing my clothes in the tub again!! Very unhappy!! DO NOT BUY AMANA.
Published: May 3, 2016
kasey of Lewisburg, OH
Source: consumeraffairs.com

Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after
Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after normal usage. Gear assembly broke down. I don't want to take a risk replacing the parts cause other parts might break. I will not buy Amana washer or their products. Not a reliable brand.
Published: April 16, 2016
wilfred of Saskatoon, SK
Source: consumeraffairs.com

We bought an Amana Dishwasher (division of Whirlpool) Model ADB1400PYW in M
We bought an Amana Dishwasher (division of Whirlpool) Model ADB1400PYW in March of 2014. This is just to let consumers know that they should check to make sure new parts are in a new appliance. In February of 2016 we had to replace the control panel board because it was not completing a full cycle and the Clean Light would blink. We did the troubleshooting first before calling our repairman. When he removed the old control board he noticed something odd. He showed me and my husband a little sticker on the part. It said RECONDITIONED. Why was a reconditioned part in a new appliance? No wonder it broke down after not even two years of use. I called Whirlpool and they had no explanation and of course could not offer me any reimbursement because we put a replacement in. Whatever. So beware when buying an Amana appliance or any Whirlpool for that matter.
Published: March 16, 2016
Vicki of Austin, TX
Source: consumeraffairs.com

We purchased this machine last year from Coast Wholesale. It washes the clo
We purchased this machine last year from Coast Wholesale. It washes the clothes fine, however it makes a horrible noise. We were told by a company employee that this was normal. Well, I am 76 years old and started out with wringer washers and over the years have purchased many machines, never have I owned anything like this. I have heard quieter cement mixers. I don't expect anything to be done about this, however I just had to VENT my displeasure with the product. I WOULD NEVER BUY AN AMANA PRODUCT AGAIN.
Published: March 1, 2016
Terry of Agassiz, BC
Source: consumeraffairs.com

My daughter purchased a washer in August 2015. Two months later in October
My daughter purchased a washer in August 2015. Two months later in October 2015 the lid locked and could not be opened. She called Amana for service. It took 2 weeks for someone to come to her house and look at it. He ordered parts, 2 weeks later he put the parts in. Still didn't work. Without all the details, it is three months later and six visits from the repair men and the washer is still not fixed. Now they are saying the repairman is only in her area twice a week and only in the mornings. She works mornings and is available afternoons. This very poor service and product that Amana is providing. This washer should have been replaced with a new one by now. NEVER again will our family purchase an Amana product.
Published: January 26, 2016
Sheila of Ovid, NY
Source: consumeraffairs.com

I have Amana Washer in my apartment. When I first used it I noticed my clot
I have Amana Washer in my apartment. When I first used it I noticed my clothes weren't clean so I did some research to make sure I was using the right detergent. I was using the right detergent. No water ever entered the washer. It only sprinkled the clothes with water. I had to rewash the clothes by hand to get them clean. This has gone on over a year. Management claim that they called a licensed Amana dealer. I took pictures and sent them to Amana and to the apartment managers. The apartment managers have even came out and have been aware of the machine not working. We had an outage in December and the machine now makes a terrible noise. So the guy that cleans the yard came and unplugged it. After a year of not working properly and never being fixed and now they want me to replace machine that was already damaged. The guy that works here claims he can't remember it not working. This guy stood there and actually lied. If you look at the pictures there is very little water. You have to have water to wash clothes. These were taken in January 2015.
Published: December 2, 2015
Paula of Airway Heights, WA
Source: consumeraffairs.com

Purchased an Amana top loading washer and two days the door lock light was
Purchased an Amana top loading washer and two days the door lock light was flashing and the unit was buzzing. The washer smelled like wires were overheating. 5 service appointments later the unit was replaced by Amana. Less than a week later the problem I had with the first unit is now happening with the New replaced model. Amana stated that they have no recalls or complaints on this model NTW4605EW0.
Published: November 7, 2015
Vince of Akron, OH
Source: consumeraffairs.com

I purchased an Amana Washer and Dryer from McKinneys Appliance in September
I purchased an Amana Washer and Dryer from McKinneys Appliance in September 2014. Sometimes it works - but more often it does not. It does not clean the clothes, but it does get them wet. I put a load in, press the start button, and it sits there - finally a ding and the door locks and the cycle goes directly to spin - and no water in the tub. The circuit board has been replaced twice - the repair lasts one month, and the problem comes back again. I contacted Amana and waited 6 weeks for a repair person from Appliance Repair - the company was in another city.
Published: October 4, 2015
Elizabeth of Olympia, WA
Source: consumeraffairs.com

I bought a Amana washer and paid over 400.00 dollars for it brand new in th
I bought a Amana washer and paid over 400.00 dollars for it brand new in the box. It last 1 year before the door that automatically latches the door on top broke and on the front of the control panel it's flashing and says door latch. It's going to cost me 90.00 for a new lock. If that's the problem - if not, they said it's the circuit board. It cost 230.00. I will never buy another appliances under this name.
Published: September 27, 2015
Thomas of Cartwright, OK
Source: consumeraffairs.com

I bought an Amana washer from Best Buy in January 2015 which has a 1 year w
I bought an Amana washer from Best Buy in January 2015 which has a 1 year warranty. I realized it doesn't rinse on any cycle. It runs water in to rinse but as soon as it fills and stops running water in, it runs the water out and spins. I have called the # for it to be repaired but we are still waiting for a repair man. I just hope it will be repaired before the warranty runs out. Don't know what else to do.
Published: September 8, 2015
jonothan of Depew, OK
Source: consumeraffairs.com

I purchased a washer machine a year ago. I even got the extended warranty o
I purchased a washer machine a year ago. I even got the extended warranty on it; which doesn't run out until 2018. Ever since I have had this washer there has been problem after problem. I have even had new parts such as the transmission put on there, but the washing machine is still messed up. I have had to go to the laundromat to wash clothes and to my son's house. That should not be when I have a washer at home. I do not recommend this company to anyone. If I could return it I would but unfortunately my 30 days are long over. I'm stuck with a washer that stays broke more than it stays working. Thank you for the worthless merchandise.
Published: September 2, 2015
Sarita of Greensboro, NC
Source: consumeraffairs.com

Purchased a new Amana Washing Machine, top loader. Repair personnel just le
Purchased a new Amana Washing Machine, top loader. Repair personnel just left. Oil was leaking from underneath the front. They said, "Two to three weeks for new motor and other parts." I was told to continue to use it. My concern is that if there is no oil how can the motor work and the motor is the main part with additional parts. How can I continue to use it? This is a safety concern. If motor has to be replaced because the oil is gone, wouldn't it overheat causing a fire hazard, or further damage to the appliance?Updated on 09/25/2015: The repair technician just left, after a six week wait for six new parts including motor. Everything below the top. It had leaked oil onto the floor. No water damage. Just the motor and all its internal parts. This was a brand new product not a refurbished product, so I paid full price. After the ninth load of clothes this happened and less than ninety days I had go without using my washer. To my dislike I haven't been offered a new product replacement nor reimbursed for my inconvenience. I'm having "Trust" issues even right now on using my newly repaired new product. This is concerning to me. It is for this reason that I would have to rate this product a ZERO.
Published: August 26, 2015
Donna of Sparta, TN
Source: consumeraffairs.com

Amana Top Load Washer W10740545A; W10740546A - This washer was purchased fr
Amana Top Load Washer W10740545A; W10740546A - This washer was purchased from Albert Lee Appliances, Bellevue, WA, on 3/31/2015 and installed on 4/7/2015. It failed to operate for the first time on 8/5/2015. Once the appliance is installed, the customers are on their own and Albert Lee turns over repair to a company named Appliance Hospital, Seattle, WA. It does not seem like a good business decision to not also be responsible for repair for how can they gauge what products reliably serve their customers?An Appliance Hospital technician arrived on 8/7/2015, pressed the same start button that we had been engaging and the washer worked. He left with the promise that a new controller would be ordered -- not received or installed as of this date. Thus, it appears that we are involved with an intermittent failure. This does not translate to reliability concerns on the part of Albert Lee Appliances, Appliance Hospital and especially Amana-Whirlpool. Apparently, none of these businesses are concerned with the stocking of an appropriate number of repair parts locally. I would recommend that other buyers not consider doing business with the above.
Published: August 12, 2015
Robert of Woodinville, WA
Source: consumeraffairs.com

6/4/2015 - The lid on my less-than-2-month-old Amana washer breaks, and I c
6/4/2015 - The lid on my less-than-2-month-old Amana washer breaks, and I call customer service. The rep is extremely apologetic and tells me someone will be out on 6/9/2015 to fix it and that they will call the day prior to confirm. 6/8/2015 - Sadly, no call is ever received. 6/9/2015 - I call the service company to inquire as to whether anyone is coming to look at my washer. Their response was, "Nope, we were given the wrong phone number by Amana, so when we couldn't reach you, we had to cancel." I then call Amana back, confirm that they do in fact have the wrong phone number, correct that issue (or so I thought) and try to get another appointment scheduled. After two hours of stubborn resistance, I manage to get an appointment scheduled for 6/10/2015.6/10/2015 - Repairman looks at my washer, and after five minutes, pinpoints the issue and tells me he's going to need to order a part. He then says that he should have no trouble getting the part by 6/12/2015. 6/12/2015 - The day comes and goes without incident. 6/15/2015 - I call the service repair company who tells me that the part is on back order and won't be available until at least 6/30/2015. Later, I call Amana yet again, correct my phone number for the second time (see, I was getting back to that) and try to see if there's another resolution. The customer service rep I am speaking with tells me, "it is what it is", and that this is the best she can do. I ask to speak to her supervisor, who I am then transferred to, who tells me that he, in fact, cannot do anything to help expedite the process either, but that someone might be calling me in 3-5 business days to let me know about the part.At this point I ask, "So you've made a defective product, incorrectly recorded my information at least twice, caused me to miss one service appointment due to negligence and have yet to accept any responsibility for the situation at hand... How is this an acceptable resolution?" After a pause, he says,"so yeah, in like three to five business days, someone might be calling you about that part..." Dumbfounded, I hung up and rage-devoured a cheeseburger to help me cope with my lack of progress, ironically spilling ketchup on my pants in the process. I might be able to at least attempt to get the stain out in somewhere around 3-5 business days.
Published: June 15, 2015
Kirk of Akron, OH
Source: consumeraffairs.com

Contacted Whirlpool/Amana regarding my 95 year old mother's washing machine
Contacted Whirlpool/Amana regarding my 95 year old mother's washing machine. She purchased in February 2014. She uses the machine once or twice a week. During the rinse cycle, the water pumps in and out at the same time. No agitation. One year warranty on machine, so the company will not replace for free. My brother and I have contacted them repeatedly with no solution.
Published: May 27, 2015
Marlene of Grafton, WI
Source: consumeraffairs.com

We are a single couple with few loads to run. After 3 years our Amana front
We are a single couple with few loads to run. After 3 years our Amana front load washer circuit board went out. It was replaced with a three hundred dollar new one. 3 years after the replacement was installed, the replacement went haywire. This is a circuit board part that everyone says is no longer available because the manufacturer doesn't want to replace anymore.So, long story short: Original cost of new Amana front load originally: $560. Cost of first replacement circuit board $385. (Replacement part lasted 2 years). New cost to replace our Amana washer $600. New cost to haul off Amana washer $50. Wow! My total $1,595. It used to be that Amana was a great name. I'll never buy from them again.
Published: May 19, 2015
Dori of Denver, CO
Source: consumeraffairs.com

I recently bought a new home where the appliances were part of the package.
I recently bought a new home where the appliances were part of the package. They were all brand new so I figured that all was well. I bought liquid fabric softener to put in my rinse cycle, but I ALWAYS kept missing that cycle. I finally sat upstairs next to my laundry room and waited and listened. My washer NEVER fills up with water for the rinse cycle. My clothes have been having soap residue on them for months! This is BS! Plus, the lid always locks so that you can NEVER see how the machine actually washes your clothes. After realizing that my washer never rinsed my clothes I got online to see what other complaints I could read about this company and I'm not the only person who said that their clothes never rinse. What sense does this make??? A washer that doesn't rinse??? This company should be ashamed of themselves. Now every time I wash my clothes I have to go upstairs and do a separate rinse cycle. How stupid is that?
Published: March 19, 2015
Joy of Atlanta, GA
Source: consumeraffairs.com

Amana Front Loading Washing machine Model NFW7200TW suddenly stopped fillin
Amana Front Loading Washing machine Model NFW7200TW suddenly stopped filling. Received an error code of "tE" indicating an issue with the Thermistor. Began checking wiring and discovered several severed wires at the control panel. Contacted Amana Customer Service and was advised that they would send someone out but because the FL was no longer under warranty, I would be responsible for costs. I advised Amana rep that I was more concerned with a potential fire hazard and that was putting them on notice of the issue. The Rep basically said that they had no reports like this and that there were no recalls and nothing they would do. So anyone with this washing machine, beware!
Published: January 21, 2015
Kevin of Silver Creek, NY
Source: consumeraffairs.com

This is the worst washing machine I have ever owned. We bought it in May of
This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!
Published: January 15, 2015
Carmen of Las Vegas, NV
Source: consumeraffairs.com

I bought a new Amana washer in Feb 2014 at ABC warehouse. I had call the se
I bought a new Amana washer in Feb 2014 at ABC warehouse. I had call the service tech out to my house 3 times. The last time I call bbb. ABC replace it with another Amana - I receive that one in 10/14. On 12/7/14 the machine stop washing.
Published: December 10, 2014
Quinstella of Detroit, MI
Source: consumeraffairs.com

I purchased a washer March 2013 and November 2014 it won't even start. The
I purchased a washer March 2013 and November 2014 it won't even start. The plug and socket was checked and they are working. So now close to Christmas I have to purchase a new washer. This time it will definitely not be an Amana brand. I wish I had read the reviews from others before making this purchase.
Published: November 17, 2014
Travis of Thomson, GA
Source: consumeraffairs.com

We purchased an Amana washing machine. I noticed that there was a bad odor
We purchased an Amana washing machine. I noticed that there was a bad odor in my utility room that was so strong it even came out in the other parts of the house at times. We had no idea where the odor was coming from. We check the septic system thinking maybe that may be where it was coming from and even had the septic pumped out. Still the odor kept coming and we could not figure out where the odor was coming from. Then we noticed that the water was not draining all the way out of the washing machine. It just sits in there because it does not spin out all of the water. I tried to get repairs done on the machine but they would not do anything because they said my warranty had run out. I am very unhappy with this product.
Published: February 25, 2014
mable of Crossville, TN
Source: consumeraffairs.com

We purchased an Amana washer on 6/22/13 and on 9/28/13 it quit working. We
We purchased an Amana washer on 6/22/13 and on 9/28/13 it quit working. We called the store where we purchased it and they told us that if we hadn't sent in the warranty, Amana would not stand behind it. This is our third washer in 5 years. Don't they make washers that last at least 5 years?
Published: October 4, 2013
Kay of Whitehall, WI
Source: consumeraffairs.com

Amana front load washer - This machine is 4 years old and has broken down t
Amana front load washer - This machine is 4 years old and has broken down three times due to code ND for not draining. I called tech, and $250 later and new drain pump, it worked for about 6 months. Interface board went out and I paid $200 for the part, which I put in myself. It worked okay for 1 year. Another drain pump is out and I paid $125 for the part. Eight months later, another interface board went out. It is time to junk this new washer and buy another brand. I could have paid for another machine for what it cost me to keep it running. These machines are junk.
Published: June 17, 2013
Keith of Galveston, TX
Source: consumeraffairs.com

I bought this washer so I could do large quilts. But I was told now that th
I bought this washer so I could do large quilts. But I was told now that this new Amana HE large capacity washer without center agitator has a water limit of around 17 gallons so if you want to wash a large load or quilt, think again. I'm attaching a hose because I have a laundry tub and adding water. If you don't have a tub, you may want to find a machine that has something called large load or something. I set it on an extra rinse because you can't even see the water so how clean is that? I'm talking about a half load. If you do small loads, you are still using more electricity and water, more work, more time, so we're not saving anything, are we?
Published: June 11, 2013
Jeanne of Rockwood, MI
Source: consumeraffairs.com

Purchased an Amana washer nine years ago, and the washer is only used once
Purchased an Amana washer nine years ago, and the washer is only used once a week. And you would think it would last longer. We're talking about two loads a week. It will cost $300 to repair. What has happened to the craftsmanship of some of our appliances? And I have noted that if I had a family, it would have malfunctioned sooner, but if it's only me, it would take longer. All of the complaints that I discovered so far are mostly about the seal and the leaking water from the bottom. So I spent $75 to have a repairman tell me it would cost $300. How can Amana continue to manufacture these washers without having a recall? The model number is NAV2330AWW, serial number NO1004341EG. I have seen this model mentioned in several complaints. I will never buy another Amana brand item. It is not fair when a company has existed forever and continues to manufacture poor quality products. Who can you trust, who stands behind their name saying we are the best, who knowingly manufactures and sells a product with a short service life? That is Amana. It is all about the profit and not about a positive reputation. It is my fault for not Googling about Amana's complaints regarding their washers. It would have saved me at least $75 for the diagnostic repair fee.
Published: May 31, 2013
Julie of Garland, TX
Source: consumeraffairs.com

I bought an Amana frontloader (Model #NFW7200TW) 4 years ago at Home Depot.
I bought an Amana frontloader (Model #NFW7200TW) 4 years ago at Home Depot. Machine stopped draining and started showing error code (nd = not draining). I called a repairman, and he diagnosed the problem as a bad relay for the pump. He said because the relay was encased in resin on the back of the control panel, I would have to buy a new panel. Later, when he called me to give the part number, he said that the part was on a nationwide backorder and would be $400.00 when it became available on 10/15. I did some checking online and found that the part W10273828 is in fact on back order and no one has one. It seems that this means that this part is a definite weak link, and this model should be recalled. On this site, there are several posts with the same problem.
Published: October 8, 2012
Doug of Clenenin, WV
Source: consumeraffairs.com

My washer has given me multiple problems within the first year! It always g
My washer has given me multiple problems within the first year! It always gets stuck on rinse, which raises my water bill. I have four children and one week before school, my washer stopped working. The technician was supposed to come between one to five. I got home and one of my neighbor said the tech was here at 12:00. He didn't even come back. They were supposed to then come the next day - no show, no call! They have given me nothing but rudeness. Do not buy from this company.
Published: August 26, 2012
Rachel of Lancaster, PA
Source: consumeraffairs.com

I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a rep
I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a repair technician come out on November of the same year - the water was not draining and the pump was not working. Now, it’s the same issue. Of course, Amana offered to sell me an extended one-year warranty for $300.00 (a little less than 1/2 the cost of the machine) since my warranty was for one year, even though it was the same issue. I've also read where others have had the same issue. I will not deal with this company again.
Published: May 29, 2012
Dorothy of Duluth, MN
Source: consumeraffairs.com

My husband and I bought a brand new Amana front load washer in May of 2009.
My husband and I bought a brand new Amana front load washer in May of 2009. Last week, March 5, 2011, it broke. It began buzzing. When I went to check it, the washer has an “ND” code and it would not open. The first girl I spoke with was Samantha. She told me that she couldn't find that code in her computer (on the net is says it means no drain, most likely true), but she told me how to get the washer to unlocked. Eventually, it did work. My washer still had dirty water and soap in it. I handled the soapy mess and later washed my clothing at my in-law’s house. When I called back to talk to them about why my washer wouldn't work and what they could do to help me, I was told nothing. I spoke to a manager and was told the same thing. The only thing they were willing to do was give me a warranty plus one. Meaning, that I get this repair fixed and one-year warranty on the piece of junk in my basement. My washer won't be 3 till May. There is no reason for it to be broken. I also did my own research and many people have complained about the same problem. I feel that this washer should be recalled or at least the company should fix it at no cost to the consumer. This seems to be an on-going problem with this model. We bought thinking this we were buying from a good company. Now, I'm stuck with a scrap pile till I get the repair guy to come out, thanks to a warranty that I have to pay for out of pocket.
Published: March 15, 2012
Jessica of Philadelphia, pa
Source: consumeraffairs.com

We purchased this washer on 11/11/10 because my washer finally let go after
We purchased this washer on 11/11/10 because my washer finally let go after 18 years of wonderful service. I have had A&E at my house 6 times to fix this washer the main problem was it was chewing up and shredding my clothes and leaking then the seal around the door would come off that has been replaced multiple times. The mother board and transmission also have been replaced. Now 15 months after I purchased this machine and 6 visits later, it has happened again. The machine has ruined my daughter’s brand new coat along with my postal uniform. I have finally become angry so I call up my extended warranty (thought it was a good idea to get an extra 4 years of coverage just in case). The woman I spoke to was very nice and actually tried to get me a brand new washer but because I only used the extended warranty once, I have to give them another chance to fix it before she can do that. So she scheduled me an appointment with electronic services. The gentleman calls me and asked me what was going on with the washer. I give him all the details and he tells me it is an ongoing problem with that model and they made a replacement part for the one that has been broken so he went and ordered it. The next morning, he called me just a surprised as I am to tell me that the warranty department has denied the claim. Wow! So I call back Home Depot warranty dept and tell her what is happening now. So as of right now, it’s a waiting game. She is calling corporate to see what they can do for me. So hopefully Home Depot does the right thing and stands by their sale since Amana was nothing but nasty to me and very unhelpful through this whole thing. My next step is contacting an attorney and finding other who has received the same outcome because then we can go after Amana full force.
Published: February 22, 2012
Denise of Athens, NY
Source: consumeraffairs.com

American Range Reviews:

After using both gas and electric ranges, I would recommend this Gas range.
After using both gas and electric ranges, I would recommend this Gas range. This cooks more evenly and have lot of new features. Best stove I have ever had.
Published: October 4, 2017
Knother1954 from Virginia Beach, VA
Source: appliancesconnection.com

I love the American Range Performer series of appliances. The range is very
I love the American Range Performer series of appliances. The range is very stylish as well as functional. Very clean look, easy cleanup and the finish is perfect and hides all fingerprints.
Published: September 1, 2017
Wherser36 from Seattle, WA
Source: appliancesconnection.com

This is my first experience with convection baking. Cooking is more enjoyab
This is my first experience with convection baking. Cooking is more enjoyable. Water boils faster and the oven bakes well. Cleans up easily. Controls are intelligently placed and work well.
Published: July 25, 2017
Wynter from Olean,Ca
Source: appliancesconnection.com

This stove heat fast, holds temp nicely and love the convection function. T
This stove heat fast, holds temp nicely and love the convection function. The burners are Hot enough, even the medium setting has a high flame.
Published: May 15, 2017
Accourse from Clarksdale, MS
Source: appliancesconnection.com

Dependable and sturdy. Seems to be much better than my previous stainless.
Dependable and sturdy. Seems to be much better than my previous stainless. plus very affordable.
Published: November 12, 2015
Bethany from Bryan, TX
Source: appliancesconnection.com

American Standard Air Conditioner Reviews:

The most efficient, quiet and reasonably priced on the market, American Sta
The most efficient, quiet and reasonably priced on the market, American Standard Central Air Conditioners boast an impressive spec sheet.
Published: March 19, 2020
Cynthia Lawrence
Source: toptenreviews.com

It keeps the utility bill low, hasn’t broken down and cools the house wel
It keeps the utility bill low, hasn’t broken down and cools the house well even when it is overly hot. That is all it takes to make a good ac in my books. I have had it for 2 years now and not a single repair has been required. Let’s see how much longer this machine has left in it but I have a feeling it’s going to be a long time.
Published: July 19, 2019
pickhvac.com
Source: pickhvac.com

High-quality air conditioning units at an affordable price means that Ameri
High-quality air conditioning units at an affordable price means that American Standard is accessible to pretty much everyone and offers something that most people would be satisfied with. Though there aren’t many premium models past a 22 SEER, the focus on cooling and the breadth of the lineup means that Canadians stay reliably cool during a hot summer.
Published: March 19, 2019
furnaceprices.ca
Source: furnaceprices.ca

American Standard offers an efficient variety of central air conditioners,
American Standard offers an efficient variety of central air conditioners, available in different tonnages, at affordable and competitive prices. Regardless of the unit you go for, you can’t go wrong with American Standard, in terms of cost-effectiveness.
Published: February 19, 2019
airconditionerlab.com
Source: airconditionerlab.com

American Standard makes good HVAC equipment so as long as it is installed p
American Standard makes good HVAC equipment so as long as it is installed properly by a competent HVAC contractor. If so, you shouldn’t have too much to worry about. It is also good to have regular maintenance performed on any type of HVAC equipment as things tend to wear out overtime. American Standard and Trane share the same type of engineering that goes into their equipment.
Published: January 19, 2019
highperformancehvac.com
Source: highperformancehvac.com

American Standard Furnace Reviews:

By working smarter, not harder, American Standard furnaces are tailored to
By working smarter, not harder, American Standard furnaces are tailored to use just the right amount of energy for your home. Available in a wide array of options, the brand ensures that they have a potential furnace for almost every Canadian home, no matter the conditions or budget.
Published: November 2, 2019
furnaceprices.ca
Source: furnaceprices.ca

About four years ago, I had a 91 % American Standard furnace installed in m
About four years ago, I had a 91 % American Standard furnace installed in my newly constructed home. As of today, I had never had it serviced yet it works as well as it did when I first purchased it. These furnaces are also quite popular in my neighborhood. As yet, I haven’t heard anyone complaining. I can’t express the joy of having a quiet, dependable and efficient furnace enough.
Published: October 2, 2019
pickhvac.com Phoenix, AZ
Source: pickhvac.com

I had my old American Standard furnace replaced a few months ago with a new
I had my old American Standard furnace replaced a few months ago with a newer model of the same brand. It was still working fine, and the only reason I had it replaced was because I knew that it was quite old. I found the serial number after it was removed and did a search, only to realize that it was more than thirty years old. Quite phenomenal! I hope that the newer model functions as well.
Published: September 2, 2019
pickhvac.com Edmonton
Source: pickhvac.com

I had the six ultras 95 installed in my home two years ago by a certified i
I had the six ultras 95 installed in my home two years ago by a certified installer. It has been running amazingly since then. I have devoted myself to yearly servicing and maintenance. I also change the filters according to usage. I use a Nest thermostat to warn me when to change filters based on usage. I also constantly check the water lines for leaks. My advice to any owner of this product is to take maximum care.
Published: June 2, 2019
pickhvac.com Atlanta, GA
Source: pickhvac.com

The American Standard furnace was installed in my house about three years a
The American Standard furnace was installed in my house about three years ago and runs without any problems whatsoever. It’s efficient, quiet and heats up well. I couldn’t ask for a better furnace.
Published: March 2, 2019
pickhvac.com Atlanta, GA
Source: pickhvac.com

American Standard Water Heater Reviews:

I was and am still using my 4 gal under sink Bosh unit but 4 gal wasn'
I was and am still using my 4 gal under sink Bosh unit but 4 gal wasn't enough. Put this 12 gal baby right behind sink in another room and piped it all through both water heaters and now have 16 gal instant hot water. Would highly recommend this water heater. Just hope it lasts.
Published: January 22, 2019
Bruce L.
Source: amazon.com

The water heater does what it is supposed to do. I had never installed a wa
The water heater does what it is supposed to do. I had never installed a water heater before but it was relatively easy for what most pay people to do. The ignition electrodes had fallen off in shipping so it was frustrating to find it didn't work for a few minutes. I eventually got it all sorted. My only gripe with the unit itself is that the water fluctuates temperature when it powers down while still providing hot water. I will probably figure it out, but the water heater does it's job otherwise. I have tested it with two showers, dishwasher and clothes washer going at the same time. I chose this model for the price mostly, so it's what I expected. If I had the choice, I would never go back to a tank again but I would get a better water heater so the temperature stays within a few degrees.
Published: October 24, 2018
Torg1
Source: amazon.com

I love this water heater. I installed it myself. I have experience in plumb
I love this water heater. I installed it myself. I have experience in plumbing, so I decided to save money by installing it myself. The install was what I expected since I have installed these before. This water heater is very quite, so I was surprised to hear about all of the people saying it is too loud. It is very quiet. You can barely hear it if you are next to it. In fact, I thought there was something wrong with it since it was so quiet. I highly recommend this water heater, you will save money and space.
Published: April 15, 2018
Informed Consumer
Source: amazon.com

I have a small towel closet behind the shower and chose this water heater b
I have a small towel closet behind the shower and chose this water heater because it would just fit in the small space. Was concerned it may be too small. Replaced the shower head with a Delta saver model and with the saver head I can take a comfortable shower and there is still plenty of hot water when I'm done. The project ended up being a huge improvement over the old water heater that was installed about as far away from the center of the house and the shower as it could have been. It has been so nice to have instant hot water for the shower instead of waiting and waiting for hot water with the old setup. The unit was well made and installed with no problems. The unit was designed to be used as a point of use but I removed the old water heater and installed a cloths dryer in it's place. The little water heater is providing hot water to the kitchen, main bath and washer. As long as it gets time to recover it has been able to do it all. Wish I had installed it years ago
Published: October 6, 2017
Dale Coleman
Source: amazon.com

So far so good. Semi difficult install as some of the fittings required ada
So far so good. Semi difficult install as some of the fittings required adapters to work with a standard water heater setup. Nothing several trips to the hardware store couldn't solve. Unit did not fire up the first time after install. Error 11 came on even though the unit had gas water and power. Opened the unit up and found that the AC converter had fallen lose and disconnected. Also a pipe was loose. Once these were fixed it fired right up.
Published: June 10, 2017
Wardo
Source: amazon.com

American Water Heaters Water Heater Reviews:

Cannot get hold of them on phone. Been waiting for 2hrs. They just don't ca
Cannot get hold of them on phone. Been waiting for 2hrs. They just don't care! Tried calling again and again. No reply. Been trying for 3 days. My heater pressure relief valve is not working and I am leaking water.
Published: January 12, 2021
Ketan of Farmington, MI
Source: consumeraffairs.com

Bought water heater with warranty 2009 - heater leaked - they agreed to rep
Bought water heater with warranty 2009 - heater leaked - they agreed to replace but no plumber would take their job - so they offer 419$ only - can't buy water heater for that price - do not buy heater from this company - useless customer service.
Published: November 19, 2020
Martha of Bellmore, NY
Source: consumeraffairs.com

I purchased a new house built by D.R. Horton. The house came with a preinst
I purchased a new house built by D.R. Horton. The house came with a preinstalled water heater. The water heater failed with internal leak exactly in less than three years. I called the American Water Heater Company and they agreed to provide a replacement water heater. They referred me to Northside Plumbing to get a similar water heater. Their supplier (Northside) is now asking $60 for the paper work and the original tag attached to the water heater. The total cost to get it installed, get the tag from the original heater (making two trips) and installation is more than getting a new water heater from a different manufacturer. Never purchase any product made by American Water Heater which is now owned by A.O. Smith.
Published: October 26, 2020
Naim of Katy, TX
Source: consumeraffairs.com

Absolutely horrible products. They fail (leaking tanks) every couple of yea
Absolutely horrible products. They fail (leaking tanks) every couple of years and when it comes time to stand behind their product, they do not. They blame the issue on something else like high water pressure...really? On a well? We are lucky to get to 50PSI...the water is filtered and softened...you really can't get better than that. Never again, Will switching to another brand.
Published: July 30, 2020
Kevin of Clarkston, MI
Source: consumeraffairs.com

After fighting tooth and nail to warranty a faulty heater for my customer I
After fighting tooth and nail to warranty a faulty heater for my customer I was told that with no one in our area distributing these heaters I had to eat the additional cost to replace something that should have been warrantied. The heater was not even 5 years and old and was leaking through the tank. The service was awful and as a Plumber not worth the time it took to sort out the problem for only a fraction of the cost of a new heater to replace it with. I know we refuse to treat our customers this way so I am baffled to see a company like this so comfortable with it.
Published: July 9, 2020
brett of San Tan Valley, AZ
Source: consumeraffairs.com

Our water heater is 5 years old and has a issue with the airflow turning th
Our water heater is 5 years old and has a issue with the airflow turning the pilot light out. I called the 1-800 number and customer service was very helpful, helped get my pilot light back on, and even had me send in photos of the unit to fix any issues to keep this from happening again. It can be rough taking cold showers but thankfully this company helped us not have to do that.
Published: December 7, 2019
Tyler of San Diego, CA
Source: consumeraffairs.com

Bought a water heater from Lowe's with 10 yr warranty. The heater started m
Bought a water heater from Lowe's with 10 yr warranty. The heater started malfunctioning after 2 years. Called American Water Heater since it is still under manufacturer warranty, but got the runaround and they did not honor their warranty. I also have extended warranty through Lowe's but they would not honor the extended warranty until the manufacturer warranty expires.
Published: September 4, 2019
Miranda of Colorado Springs, CO
Source: consumeraffairs.com

Had water heater installed in 2012 and it has performed with excellence. Mo
Had water heater installed in 2012 and it has performed with excellence. Model #BFG6140T403NOV never had any issues. We are looking for a water heater for our farmhouse now and plan on getting one from this company.
Published: April 9, 2019
L of Meade, KS
Source: consumeraffairs.com

We built new house in 2012. Within the first two weeks had to put an elemen
We built new house in 2012. Within the first two weeks had to put an element in the thing and my builder took care of that. I should of had them put a new one in then. I installed three elements and two thermostats before realizing this thing had a 6 year warranty. So at 6 years years and 3 months no coverage. Now I am on my own. Nice. I truly liked the heater and the service it gave when it was not being repaired. Note to self... Never repair when it's under warranty. They will not take care of it afterward... Probably won't but this brand for my replacement. Thanks.
Published: April 2, 2019
Lamon of Albany, KY
Source: consumeraffairs.com

The worst experience with this company water heater. After 2 years of use n
The worst experience with this company water heater. After 2 years of use needed replacement because of leakage. My plumber got new water heater by warranty from American and installed it. New water leaked the same day. Don't know what to do now. It cost me a fortune to purchase & install original heater plusI paid now for labor again. Don't know what to do now. Which company electric heater should I purchase? Appreciate your opinion.
Published: March 15, 2019
Genia of Los Angeles, CA
Source: consumeraffairs.com

I would give them zero stars if that was an option. Purchased a brand new A
I would give them zero stars if that was an option. Purchased a brand new American Water Heater on 12/19/18. By 2/19/19, it had already stopped working. When my plumber called to get the okay to replace valve & burner assembly, he was on hold for over 1 hour before they would give approval. He replaced the parts and by 2/28/19, the heater was again not functioning. Again he called to speak to a rep at American and was put on hold 3 times. He was on the phone over half an hour and was told we needed to replace burner and valve assembly AGAIN. If that didn't work, would need to replace vent. If that didn't work, they would finally send approval to replace unit. After expressing my displeasure with this, I was told it's all they would do. This is the worst customer service ever! Their products only deserve to be in the local landfill dump. Luckily my wonderful plumber at William Frankel Plumbing replaced this terrible heater with a brand new Bradford White that so far is working perfectly. Thank goodness for a having a great plumber that stood by me and took care of me when this water heater company did nothing.
Published: March 1, 2019
Amy of North Hills, CA
Source: consumeraffairs.com

We smelled a gas leak. CenterPoint Energy and the fire department came over
We smelled a gas leak. CenterPoint Energy and the fire department came over to assess the situation. They found out that the safety valve on your water heater wasn’t working and was spewing out gas when the pilot light wasn’t on. Your safety valve made by “Unitrol” assembled in Mexico failed!!! My house was 30 minutes away from blowing up my kids, me and my friends. I will do anything I can to shut you down! How DARE you allow your water heaters to be so dangerous! I’m also a realtor and will make sure everyone knows this!
Published: December 19, 2018
Tammy of Katy, TX
Source: consumeraffairs.com

My American Water Heater, E52-40H-045D Serial 9709122230 made in 1997 is no
My American Water Heater, E52-40H-045D Serial 9709122230 made in 1997 is now 21 years old. I just refinanced my house and had to get new insurance. They questioned the age of my water heater and I told them, "So what?" It looks like it's new, I have a timer that shuts it off for 10 hours at tonight, and it is in the garage. If it were to leak it would run down the driveway. I have not done one repair job on it, eg. new elements and don't plan to replace it until it stops working. Highly recommend buying one.
Published: September 15, 2018
George of Debary, FL
Source: consumeraffairs.com

I have supplied the information requested for my leaking water heater. I wa
I have supplied the information requested for my leaking water heater. I was told a supervisor would call me back in 1-2 hours. After 5 hours I called again and was told that the supervisor had left for the day. So I am without hot water for another day and I am unable to take a shower. Representative told me there is no telephone number for their corporate office as the supervisor is the only one with the number.
Published: May 24, 2018
Veltareen of Brooklyn, NY
Source: consumeraffairs.com

We built our home brand new and after 3.5 years our water heater started le
We built our home brand new and after 3.5 years our water heater started leaking. Plumber came out and said the water heater was rusted beyond repair. The plumber took it to the store it was purchased at and was replaced under warranty. The labor was out of pocket of course (no warranty for that) but I was happy for the warranty. Our new water heater started leaking buckets of water from the pressure valve 2.5 years later (February 2018). Plumber came out to look at it and said he would try replacing the pressure valve first, upon disassembling the pressure valve he noticed a lot of rust. Further inspection uncovered that the whole water heater was so rusted he didn’t think he would be able to put it back together!!!I called American Water Heater and spoke with customer service and they informed me that the second water heater piggybacks the 6 year warranty of the original water heater thus making my warranty no good by only 2 months. Even though the second water heater states 6 year warranty on the label, that warranty is no good due to it already being a replacement. So 6 years and 2 months later I am on my 3rd water heater and guess what? IT'S NOT AN AMERICAN WATER HEATER THIS TIME!!! Anyone that reads this should be on notice that these water heaters are JUNK. Yes I said junk and after my 3rd water heater I looked at reviews and there are lots and lots of broken record stories just like mine and worse due to no warranty. I would not recommend this company or their products to anyone. BUYER BEWARE!!!
Published: February 20, 2018
Jason of Lenoir, NC
Source: consumeraffairs.com

Do not buy a water heater from American Water Heater Company. We purchased
Do not buy a water heater from American Water Heater Company. We purchased our home in 2015,the water heater was updated as an upgrade by former home owners to sell the home better. We have been here now for 2.5 years, and our water heater needs replacing. But because we are not the original home owners, our fairly new, albeit crappy, hot water heater is not covered under warranty. So, now, we have to go buy a new one. Because who wouldn’t want to spend $800 replacing a major appliance less than 4 years after it was installed? I have two small children, so cold water isn’t really an option for more than a couple days. So we have to do it now. Bad warranty conditions, poor quality hot water heater. Will NOT be buying this brand as replacement. Side note, won’t be buying much for a while, since all our money will now be going to a hot water heater. Please, please, please do NOT support this company, for your own good.
Published: January 13, 2018
Jamie of Prineville, OR
Source: consumeraffairs.com

My wife had a PowerFlex water heater installed in April of 2008, before we
My wife had a PowerFlex water heater installed in April of 2008, before we were together. In September 2013, it began leaking from the bottom. They said to take it to Lowe's for a replacement as it was within the 6 year warranty period. The replacement I installed on October 20, 2013. The pressure relief valve started leaking in January 2017. I called for a replacement and was told it was out of the warranty period! What! Yes, they claim that since there were 5 months left on the warranty period of the original unit, and this is a "replacement", and doesn't carry a 6 yr warranty! What BS! THIS IS A DIFFERENT HEATER, BRAND NEW OUT OF THE BOX! No biggie, I replaced the pressure relief valve myself. Meantime it starts leaking out the bottom in the same exact spot as the first one! MANUFACTURING DEFECT??? Anyway, they continue to not stand behind their "MADE IN USA" product! They should be put out of business! I filled a complaint with the NYS Attorney General last month, and today with the Johnson City Tennessee Better Business Bureau, and the Tennessee Attorney General! Don't have a thousand dollars for another tank! And this one's going to blow any day and ruin our finished basement. Lowe's doesn't even carry them anymore because of all of the issues! Go figure.
Published: January 9, 2018
John of Binghamton, NY
Source: consumeraffairs.com

Water Heater was purchased 6/28/14 at Lowe's. It broke the first time on 9/
Water Heater was purchased 6/28/14 at Lowe's. It broke the first time on 9/15/16. AWH shipped a new gas valve to us and I paid for shipping ($30) and paid for installation ($228). The unit broke again on 12/28/17 and again, AWH is shipping us a gas valve at our expense ($30) although the plumber asked them to also send a thermocouple to ensure we get all the necessary parts but they refused. We have already paid the plumber (who they authorized) $95 and will need to pay him more money to come after hours on Saturday to hopefully fix the unit. We won't know if they sent the right parts until he tries to fix it with the new gas valve.When my husband called AWH on 12/28/17, the service customer rep hung up on him because she said she didn't have time to wait for him to open the water heater door to give her the serial number. He was standing at the door, about to open it. A broken unit less than 2.5 years after purchase is disappointing. A broken unit 15 months after the first repair is inexcusable and unacceptable!
Published: December 29, 2017
Katherine of Charlotte, NC
Source: consumeraffairs.com

Had a plumber install my water heater incorrectly, called Rheem and they pu
Had a plumber install my water heater incorrectly, called Rheem and they put me in contact with Carlos at American Water Heater. It is just a few days before Christmas and I was not even sure Carlos could look at my water heater, not to mention replace it. I was hoping he could at least look at it. Instead, he not only looked at it but replaced it, all the same day. Amazing! Would recommend American Water Heater in Miami to any and all friends. Awesome service, very professional, timely. If you have a problem with a water heater in Miami you should make one call, American Water Heater.
Published: December 20, 2017
John of Miami, FL
Source: consumeraffairs.com

Called customer service about my hot water heater which is under warranty.
Called customer service about my hot water heater which is under warranty. They said that the serial number is listed under someone else name. Had me email the Data Plate to an email address that kicked back as undelivered. Called again. Had to explain it all over. The person gave me another email address which work. The customer service person called and told me to call back. I did but had to explain it again to a third person because they could not connect me to the second person. That person wanted a copy of the purchase receipt. I told her that I just bought the house. After being on hold, she told me that a supervisor had to review it but could not tell me when. In the meanwhile I have no hot water!
Published: December 11, 2017
Doug of Evans City, PA
Source: consumeraffairs.com

The water heater is manufactured by American Water Heater and sold under va
The water heater is manufactured by American Water Heater and sold under various names including Whirlpool. It was sold in Home Depot, Lowe's and lots of other places. 7 years ago it was installed. Nothing but problems. As other reviews said the flame keeps going out. They came out and kept fixing it. They replaced a part but that only worked for a short period. I understand that a company needs to make money but American Water Heater is just a crap product. Lowe's stopped carrying it last year. They want me to buy another hot water heater because it's 7 years old. That is just crazy.For those people who put up a review a few weeks after you get it and say how great it is should realize that a product should work. After a while people start having problems and see that others are having the exact same problem. The people at American Water Heater were just plain nasty to me. $165 will get me a new part + shipping plus installation and they aren't sure it will work and if it does for how long.
Published: November 16, 2017
Barry of Bay Shore, NY
Source: consumeraffairs.com

Envirotemp 40 gal natural gas water heater - 11 months old and will not sta
Envirotemp 40 gal natural gas water heater - 11 months old and will not stay lit. All but 1 tech the warranty people sent me too will come out. I have to pay upfront and then be reimbursed from the warranty. I am getting no help with the warranty people. It is still under warranty, it replaced a 15 year old water heater that I did nothing to. This is garbage, and to take advantage of the elderly like this, will never buy anything to do with this brand again. Terrible treatment.
Published: September 27, 2017
Roseann of Lowell, MA
Source: consumeraffairs.com

I purchased a new Whirlpool gas hot water tank from Lowe's in 2015. The hot
I purchased a new Whirlpool gas hot water tank from Lowe's in 2015. The hot water tank worked great up until this month. The pilot light went out. I called the number on the hot water tank, and they sent a new thermopile for free, but I had to pay $30.00 to have it sent the next day. I paid a plumber to install the new unit. It worked for 3 weeks then went out again. I am having to relight the unit every day. I called American Water Heaters (manufacturer) about the issue. The tech and the supervisor both said it may be the gas line, but I would have to have a plumber come out to diagnose it. Another additional cost paid by me. I told her that I did not think it was fair to ask the consumer pay for a faulty unit or design on their part. Without going into a longer drawn out story... do not buy a unit from this company. Whirlpool slapped their name on it, but it is not worth the trouble.
Published: July 20, 2017
James of Oklahoma, OK
Source: consumeraffairs.com

I purchased two (2) gas American Water Heaters and installed them in a new
I purchased two (2) gas American Water Heaters and installed them in a new home in March 2013. One heater failed in June 2016 after 3 years. The second hot water heater failed June 2017 after 4 years. The heaters are supposed to have a 6 year warranty. These hot water heaters have not been reliable. The company does not support the warranty of The Hot Water Heater.
Published: June 11, 2017
Rowan of Santon, TN
Source: consumeraffairs.com

Bought the house in 1992. Had a 5 year old gas water heater. Had it replace
Bought the house in 1992. Had a 5 year old gas water heater. Had it replaced in 2004 because it developed a pin-hole leak next to discharge tube. Hey, 17 years was a long time! It didn't owe me anything. My gas service provider is KEYSPAN. They carried American Water Heaters brand with a 6-year warranty and did the new install. It's a 40 gallon tank, natural gas, model # FG6140S403NOV. Four of us live in house and use water on a normal level. This water heater is now getting towards the end of its life. Had it serviced today by my contracted (by KEYSPAN) service person from HOMESERVE. The technician changed the thermo-coupler and informed us that the unit is rusting within and is close to the end. He recommended a new one to be installed soon and to contact HomeServe to purchase it. Schedule the install. On May 15, I will be making the call.
Published: May 14, 2017
Daniel of Bay Shore, NY
Source: consumeraffairs.com

I own a small business, and purchased an American brand water heater. It st
I own a small business, and purchased an American brand water heater. It stopped heating up water so I called tech support. They recommended a plumbing company. Took them THREE weeks of guessing and trying replacing different parts to finally give up and send a new unit. Now I have a bill of almost $3000. I could've bought 2 brand new water heaters!!
Published: February 13, 2017
David of Brighton, MI
Source: consumeraffairs.com

We have a customer who purchased a model BFG61-50T40-3NOV S/N 1136T463465 3
We have a customer who purchased a model BFG61-50T40-3NOV S/N 1136T463465 3/13/2012. This is still covered under the 6 year warranty. Our tech called American and the tech knew exactly what the problem was and sent a new gas valve to replace. This is where the defect in workmanship occurs. The gas valve nipple is made of a thin plastic. The nipple had small traces of Teflon tape over the threaded portion of the valve. Upon removal of the valve the nipple broke off. Leaving the nipple stuck inside the water heater. The effort to remove the nipple were unsuccessful. So here we are on Friday afternoon to try and get our customer with hot water over the weekend. We took the initiative to replace the water heater with same make & model, thus the customer was taking care of. I called American to seek a credit for the replacement tank. In good conscience I thought a manufacturer as big as American would issue a credit due to a manufacturer defect but to no avail. American's technical department said that I could beat on the broken part with a hammer and it would not harm the threaded portion of the tank where the nipple was stuck. I find that hard to believe. I would just like to seek a credit for replacement water heater.
Published: December 6, 2016
john of Cross Lanes, WV
Source: consumeraffairs.com

I bought a 58 GAL Electric American Water Heater 6 YEAR in 2006 and it's st
I bought a 58 GAL Electric American Water Heater 6 YEAR in 2006 and it's still going strong. Best Water Heater I have ever had. I need to retrofit so I thought I'd put in a replacement because the heater is way past its shelf life even though it works as new. Current health makes me want to get it installed now so I don't have issues in the near future. I am searching for the same Heater that is NEW 2016. Best Water Heater Ever. I'm scared to get something made in China. All You people who are complaining must be doing so about a GAS Heater. BIG difference. Please be specific.
Published: August 29, 2016
Ru of Oregon City, OR
Source: consumeraffairs.com

My husband and I have had nothing but problems working with this company. T
My husband and I have had nothing but problems working with this company. Their product is inferior. We have had more than 3 complaints with this water heater. Within 3 weeks of my husband passing away, we have had the control valve/thermostat fail, twice. The day of his memorial, my entire family had to go to neighbors to get hot showers. The using of "American" in their name is misleading and manipulative. I hope to spare other customers the utter pain and frustrating at dealing with this so-called company.
Published: June 17, 2016
Felicia of Malibu, CA
Source: consumeraffairs.com

My water heater stopped producing hot water on 06/06/2016. On 06/16/2016, a
My water heater stopped producing hot water on 06/06/2016. On 06/16/2016, after several visits by my plumber, Big City Plumbing, my water heater was replaced by a new American Water Heater: model # g61-50T40 400 (the box indicated a new 6 year warranty...). I have a 6 year warranty on the old Water heater effective 01-18-2012. So, after 4 years the water heater had to be replaced. My issues are: Water heater had to be replaced after only 4 years. Per Melanie at American Water Heater Company: they only prorate my warranty on the new water heater by the remaining warranty on the original water heater. That implies that they do not have much faith in their product. I would not recommend this company for water heaters.
Published: June 16, 2016
David of Phoenix, AZ
Source: consumeraffairs.com

If I could rate the service of this company less than one star I would. Thi
If I could rate the service of this company less than one star I would. This is the biggest crook of poo that I have EVER witnessed. We purchased our new hot water tank from Sears in Nov of 12 and have had nothing but issues since. The first one happened in Oct of 14 and every couple months since we've had something happen. Not every time do we call to talk to the warranty company because when we call in Oct of 15 (with another issue of it not staying lit) they gave us a 'how to light' manual and said, "When it goes out, try these things then call if there are still issues". So anyway, every couple months we call and they tell us to take something apart and clean it then relight and we're good for a little bit but then the same stuff happens again. The last issue that occurred on 5.12.16. This is the one that has cost us the most. This time, we paid the contractor they send $169 to tell us they couldn't fix it and that we would be a WEEK without hot water. A WEEK, there is a 8-year-old boy living at my house and I would go a week as a 75-year-old women without hot water. This is ridiculous! As many times as we have had issues and yet again they are coming out to fix the same stuff that has been fixed before, we still are not permitted a new hot water tank. This is the worst warranty I've ever experienced in my life and I've seen some shady stuff. I will NEVER purchase another Whirlpool, especially if I know American Water Heater Company is attached in any way.
Published: May 23, 2016
Eleanor of Columbus, OH
Source: consumeraffairs.com

I bought a 75-gallon water heater from Lowe's made by American Water Heater
I bought a 75-gallon water heater from Lowe's made by American Water Heater. In June 2013, it broke and received a replacement unit under warranty through Lowe's at a price of $600. In April 2016, the new unit UBG62-75-T75-4NV started leaking again. I contacted a licensed plumber and diagnosed that the inner tank was ruptured and not repairable. I've reported American Water Heater and they issued a Return Authorization number after more than 10 phone calls, wasting a few hours each time of phone call. I went to Lowe's with the authorization number and the Lowe's needs to find out the replacement unit because the unit I have is no longer available. The manufacturer, John from American Water Heater, said the replacement unit is VG6275T100NV. Later Lowe's told me that the replacement unit VG6275T100NV is priced at $3700.The Lowe's told me that I have to pay the difference of $600 and $3700; in other words, I have to pay $3100. Now all I am asking is to replace my water heater since it's supposed to be covered by 6-year warranty. Mine is less than 3 years. But then, I have to pay $3100 additionally after warranty coverage? What kind of warranty is it? There must be a fraud here. After two weeks of agonized talks with American Water Heater and Lowe's, I had to give up this battle and ask a local plumber to install a totally different brand water heater because I desperately need hot water. I can't believe this type of irrational business is still around in the greatest nation like America. Thanks for reading my horrible experience.
Published: April 18, 2016
Soowan of San Jose, CA
Source: consumeraffairs.com

Very little hot water. I have to rush thru my shower to be able to have eno
Very little hot water. I have to rush thru my shower to be able to have enough hot water. And even then there isn't enough to do any extras such as shave legs/pits or to scrub brush my back or feet. I have to skip washing my hair to be able to fit anything else in. I called the company that installed the water heater and they told me that while using the hot water, cold water enters the tank, so there is less and less of it. What a bunch of hooey. I didn't have this problem with my old water heater that is the exact same size, in fact, I would take a leisurely shower and still be able to have another person shower immediately after me. This is a piece of junk! And to top it off, the jerks that installed it WAY overcharged me. I am going to have to replace this piece of costly junk. I don't need to stress over having enough hot water to get through my shower every morning; I have enough stress in my life without that.
Published: February 29, 2016
Denise of Greensboro, NC
Source: consumeraffairs.com

Purchased Envirotemp water heater from Lowe's on 11/22/2015. Seemed to work
Purchased Envirotemp water heater from Lowe's on 11/22/2015. Seemed to work ok at first. Now as you're taking a shower within 5 minutes or less you have to turn the cold water down to get hot water. In a 15 minute shower, by the time you are finished you have to have the cold water turned all the way off to have hot water. The company keeps telling us that it is not their tank that is faulty, that it must be a water leak or faulty water faucet on our part.
Published: February 16, 2016
Lisa of Parkersburg, WV
Source: consumeraffairs.com

Well within the warranty period my water heater pilot would not stay light,
Well within the warranty period my water heater pilot would not stay light, hard to relight and went off again. Contacted warranty service. They sent instructions by email and wanted to refer me to local plumbers on their own list. I was able to relight the pilot only if the metal cover over the valve was not used. No parts sent although they would recommend the most likely part needed was an inexpensive thermo couple. None sent. I'm wondering now if running the heater without the plate across the valve (the only way it stayed on for months) is safe.Now I'm 5 weeks past the 6 year parts warranty and can't get heater to work. I called, explained to first person then to 'manager' named Fernando. I should get some help considering this is a long standing problem they never helped me with while under the useless warranty. And that I felt now they're laughing at me even after telling them I have a special needs child who needs to be kept clean.If you consider this product has no warranty protection really on their equipment other than 6 year inner tank 6 year parts. Well they're not even willing to send a $ 10 dollar part unless you pay a plumber's service call first. I believe the people manning the phones for this companies warranty work aren't helping the consumer and the boiler plate warranty is useless unless the tank springs a leak which is not the most likely failure. Reading other people's experience of poor service if the tank floods their home or that they complain of pilot light not staying on being a common problem (and mine also) suggests this company is laughing at their consumer's problems more than helping them resolve issues.
Published: December 8, 2015
jack of Los Angeles, CA
Source: consumeraffairs.com

Ordered an anode rod for our hot water heater from AWH. Never received any
Ordered an anode rod for our hot water heater from AWH. Never received any confirmation or tracking number (but they were quick to charge the credit card). After several weeks, the rod still hadn't shown up. Called AWH, and they said "well, there was a problem with UPS" (blame someone else!) By that time, we couldn't use the hot water, so we had a plumber bring the part. AWH said they would refund the money (3X what the plumber charged!) to our credit card. After 5 weeks and no sign of a refund, we called AWH. They said they had sent the credit to the cc company the day after I cancelled and that the cc company would take 4-6 weeks to post it (blame someone else!). Called the cc company - they, of course, had no record of ever receiving any credit from American Water Heater. The credit card company is handling this refund now.
Published: November 4, 2015
Wanda of Kerhonkson, NY
Source: consumeraffairs.com

On 10/3/15 (a Saturday), my in WARRANTY, American Water Heater flooded my u
On 10/3/15 (a Saturday), my in WARRANTY, American Water Heater flooded my utility room in my home. When I called the 800 number on the side of the unit, I spoke with a Lee Anne. She told me that my unit was indeed under warranty and would be covered. I proceeded to ask Lee Anne what I was supposed to do to get my unit repaired and restore hot water to my home. I was instructed by American Water Heater to call a plumber and replace the unit and mail the invoice into American Water Heater and it would be taken care of. I did EXACTLY what American Water Heater told me and called a plumber who came to my house with a new water heater, when the plumber said that I would have to pay him for the unit and the service, I contacted Lee Anne again and she told me to send the invoice with their R number to a specific PO box in Johnson City, TN. After having the unit replaced, I received a invoice for $700.00 from the plumber. On Monday 10/6/15, I proceeded to do EXACTLY what American Water had told me to do and mailed the invoice with photos of the in Warranty product sticker of the defective water heater to the PO Box given. Not having heard from anyone at American Water Heater, I called on 10/19/15 and spoke with Cinnamon who promised to resolve it and get back to me. On 10/21/15, I contacted Paula who put me in contact with Kim ** who would look into it and get back to me. Kim has been in contact with the plumber that did the work at my home and Chris (a Team Lead) at American Water Heater. And the resolution is, they want to pay me $150.00 for a $700.00 invoice after following their EXACT instructions. That is why I am filing this complaint against American Water Heaters. When I questioned Kim as to who the CEO or CFO of American Water Heaters is, I was told "she did not know." Model 62-40H-045DV, Serial #0950T402755
Published: October 22, 2015
Ronald of Hanson, MA
Source: consumeraffairs.com

Bought unit approximately 3 years ago, 40 gallon tank --SN1028T424934. Pilo
Bought unit approximately 3 years ago, 40 gallon tank --SN1028T424934. Pilot kept going out and kept relighting until it would no longer relight. We called service 4 times past month and received a replacement unit with no thermo-coupler. Upon taking it apart, the rust and time taken found that the thermo-coupler was missing. We called service and replied that only the pilot was required. For a tank with 3 years’ service causing this much aggravation, we decided to buy a new tank from another company. What should’ve been done, a whole new burner unit, including thermo-coupler and pilot should have been send, since no labor was involved on their part.
Published: October 21, 2015
Stanley of Parma, OH
Source: consumeraffairs.com

My water heater's gas control/thermostat has a status indicator that blinke
My water heater's gas control/thermostat has a status indicator that blinked a code indicated the gas control/thermostat was defective. I called them and in a few minutes they processed a free warranty replacement. I had read about complaints. However, I was taken care of by a friendly & helpful person and would highly recommend them.
Published: October 16, 2015
rick of Calabasas, CA
Source: consumeraffairs.com

When gas comes on to heat the water, the unit makes a popping, knocking sou
When gas comes on to heat the water, the unit makes a popping, knocking sound -- quite loud. I was told by the company that this is caused by sediment in the tank and to drain, flush, and refill the tank.. I have done this 4 or 5 times. I was then told to drain the tank and put in a gallon of red cider vinegar, let it stay for several hours, then drain, flush, and refill the unit. I did that and the popping, rumbling, knocking sounds persist. I called the company's approved repair service provider, and a technician came out, but he did not know what to do or how to fix the problem. He charged me fifty dollars and left. I have had at least a half dozen phone calls to the American Water Heater Company, and I have written a letter of complaint on July 14, 2015, but I have not yet received an answer or response.
Published: July 27, 2015
Larry of Newton, NJ
Source: consumeraffairs.com

Our home is a Trendmaker Home built in 2011, and we have 2 American Water H
Our home is a Trendmaker Home built in 2011, and we have 2 American Water Heaters that came with the house. They repeatedly ceased to operate intermittently (one and then the other, constantly trying to re-light the pilot). Then they would not light at all, and I called the customer warranty line and new parts were sent. $800 worth of plumbing bills later, the same thing occurred again, only this time the valve on the controller leaked out of the drain pan and through the ceiling, causing $500 in water damage to my home. We replaced both water heaters with new Bradford White Corp. water heaters, and they have been working great. I would not recommend anyone using the American Water Heater brand.
Published: July 14, 2015
Karen of Cypress, TX
Source: consumeraffairs.com

This has been the worst experience with a product that I have ever had. App
This has been the worst experience with a product that I have ever had. Approximately five to six weeks ago, I observed the Honeywell thermostat blinking four times in one of two of my American Water Heather Co. gas water heaters. Approximately five weeks later, I observed the same four flash in the second American Water Heater Co. gas water heater. I contacted America Water Heater Co. customer service warranty and advised them of the issue. They advised that they would send out replacement thermostats for the two water heaters.After installing them both, approximately two to three weeks later they both went out again back to back. I contacted customer service again in reference to the issue. I asked if I had flushed the water heaters prior to install, which I did. At this time, customer service advised that they could either overnight another thermostat or replace the entire water heater. Figuring that this was entirely unusual that both thermostats go out twice, I opted to have one of the water heaters replaced first. I was given a warranty exchange number and advised to contact the place of purchase, North side Plumbing Supply in Houston Texas. North Side Plumbing Supply advised that they did not have any water heaters in stock as the new water heater regulations had recently taken place and would be backordered until the end of the month. Two other distributors of American Water Heater Company water heaters in the Houston area said the same.I contacted Customer service back and advised them of this. The customer service agent advised me that I could take to water heater to Lowe's for the exchange. After spending most of my off day today (5-11-2015) taking the first water heater out, Lowe's advised me that the exchange was only for Whirlpool water heaters. I was very upset as there was no going back, with the water heater strapped down in the bed of my truck. I contacted customer service again and spoke with ** (5-11-2015 at approximately 3:14 PM CST). I explained my situation and desperation as my two kids and wife were not going to be as understanding about the lack of hot water in the house. ** refused to help me only referring me back to the company of purchase. I advised her that no one seemed to have the water heaters in stock in the Houston area. ** continuously stated that she did not know what to tell me.When I asked for a supervisor, desperate for a solution, ** continued to argue and talk over me while on the phone. I repeatedly asked for a supervisor and ** refused continuing to argue with me stating, "They are just going to tell you the same thing." The customer service for American Water Heater Company was extremely unprofessional and had little regard for customer service or families in need of basic hygiene. I have no idea what I am going to do at this point. The water heater is still strapped in the bed of my truck. This is a pretty bad feeling. I am very disappointed in the way that my family has been treated by American Water Heater Company and will not purchase their products in the future.
Published: May 11, 2015
Daniel of Tomball, TX
Source: consumeraffairs.com

This unit has been repaired several times and it only lasts a few years/mon
This unit has been repaired several times and it only lasts a few years/months. The burner assembly failed, all replaced, thermocouple went out twice more, gas valve assembly ($198) and now the unit has failed and traced back to a faulty thermo switch. My biggest complaint - No help or correct advice was given in the manual or help desk in how to test for this problem. They just kept saying to buy a new water heater. The replacement switch requires replacing the entire door assembly - ($180). 20/20 hind sight I should have replaced it at the first sign of trouble or better yet, bought a quality unit to begin with.
Published: May 2, 2015
James of Keizer, OR
Source: consumeraffairs.com

My American Water heater broke on Easter Sunday. I called a plumber the nex
My American Water heater broke on Easter Sunday. I called a plumber the next day. He told me the Thermal Coupler needed to be replaced and to call American. I called American and asked if I could order the part since the heater's warranty had expired on 6/2014. They proceeded to ask me questions. “Where is the heater located?” I told them “in a Utility room in the bathroom.” The woman on the phone told me that my Model cannot be placed in a Bathroom at all, and that Voided the warranty or any parts. I was then asked to take pictures of the Unit in the Bathroom. I took the pictures and emailed them over. A whole day went by with no response. I called them back up. They claimed to have not received the email. I sent it to ** this time. I called him the next day, due to no response from the previous day. I spoke with another woman who stated he was not in yet and she assured me he would look at the pictures as soon as he arrived. I received a call from ** . He told me that they cannot ship me the part because my water heater is place in the bathroom. I explained again, “it is a Utility room with a concrete floor, has 2 vents which face my family room.” He denied my request for the part. The other Woman I spoke with said it was a Hazard to have this heater in my Bathroom Utility room since the only door to get out is the bathroom. The only way around this situation was to buy a new Water Heater. I called my Plumber to start that process. I went in the bathroom and read the labels on the American heater, found a label that stated, “The American may be installed in a Bathroom if it is 8" from top and 4" from sides.”I then called American again. I even sent ** the picture of that label. ** told me they cannot service me and my Tank is voided due to its placement. I was forced to buy a new Water Heater which is a WhiteBoard. I found out that in my Townhouse community, all 48 of us had these heater's installed. Does that mean when a part fails each one of them has to buy a new Water Heater? I asked my plumber about this and he stated their concerns do not even apply to you because my particular model is made to go into a Bathroom Closet.American Heaters please think of the hardship you have caused families due to your labels. ** and ** both pointed out that on page 4, in the book that comes with the heaters, it states the heater's can't go in Bathroom Closets. I purchased this townhouse and did not see the book. The Label on the Units state different. I suggest they put this statement on their Website for all to see.If it is true and these Heaters are a Hazard, this should be clearly written on their WEBSITE. I wrote this to protect homeowners about the American Water Heaters may be a HAZARD if placed in a Utility Closet in the Bathroom. My townhouse was built sometime in the 80s. The previous homeowner bought her heater in 2009, and the warranty expired in 2014. I replaced the American with a Whiteboard. God Bless.
Published: April 11, 2015
suzanne of Lowell, MA
Source: consumeraffairs.com

It is leaking from the bottom of the tank. This has flooded my basement and
It is leaking from the bottom of the tank. This has flooded my basement and has cost me thousands of dollars in repairs and many lost items due to water damage. This heater is just over 2 years old. I spoke with a representative that gave me an authorization number, so I could have it shipped to my home. This is not the first time that your product has failed causing me thousands of dollars in 2012 also. It was professionally installed and I would just like to have the product replaced. My authorization number is **. THEY REFUSED THE WARRANTY ON THE HOT WATER HEATER, AND THEY ARE ONE OF, IF NOT THE WORST COMPANY THAT I HAVE EVER DEALT WITH. WARNING WARNING WARNING!!! DO NOT PURCHASE FROM THIS COMPANY!!! WARNING.
Published: March 31, 2015
Andrew of Clarkston, MI
Source: consumeraffairs.com

I had a US Craftsmaster water heater installed. The hot water smells like r
I had a US Craftsmaster water heater installed. The hot water smells like rotten eggs. I called Craftsmaster and they want me to order a new part for 68 plus shipping and pay another plumber to install. I told them that they know there is a problem and they should put the new anode rod in instead of bulking the customer for more money. I call them and they said it was not covered under the warranty. They were kind of rude. I told them I would contact the bbb and they just said "well good luck with that". My point is they know something is wrong and instead of fixing it, they just leave it up to us to do it. They should notify us that if we are on well water that we might need the new part.
Published: March 18, 2015
bonnie of Lakeview, OH
Source: consumeraffairs.com

We've had our American Water Heater for a month. It's been leaking since we
We've had our American Water Heater for a month. It's been leaking since we got it. Our plumber replaced a part of the copper pipe, a gauge of some sort. This didn't stop the leak. I called the company. They said we needed to add an overflow tank, which of course costs more money. They couldn't explain why we'd never needed this with our previous water heater. We had the tank installed and the pressure lowered, just in case. Still leaking. Our plumber has been here 3 times. We are getting rid of the tank and expect American Water Heater to reimburse us our money.
Published: March 9, 2015
Julie of Los Angeles, CA
Source: consumeraffairs.com

The Heap program provided me with an American heater from Lowe's. It's been
The Heap program provided me with an American heater from Lowe's. It's been nothing but a nightmare. It makes all kinds of noises constantly and won't stay lit. It's off more than it's on sometimes up to 3 or 4 months at a time. I've contacted every number I could get my hands on and no one seems to care including the program that had it installed for me. They wouldn't even give me a number to someone higher up. I want to make it clear that I'm appreciative of the help I receive but on the other hand what a terrible waste of tax payers’ money. The plumber who installed it said the American heater from Lowe's is the only heater Heap used for this program.
Published: March 3, 2015
karen of Springfield, OH
Source: consumeraffairs.com

I purchased a American water heater from Lowe's and have had nothing but ba
I purchased a American water heater from Lowe's and have had nothing but bad luck with it. Plumber installed it and a few days later the water really smelled bad, so bad you can't be in the room with the hot water on. I called them and they said I had to buy a different anode rod so I did from them. Another plumber visit, water is still as bad. I have been told it couldn't be bad then American water heater company got really snotty about it. I'm going to try one more time then I'm going to sue them and Lowe's over this.
Published: February 15, 2015
Doug of Groveport, OH
Source: consumeraffairs.com

We had a 40-gal Propane Gas American Water Heater installed by a plumber in
We had a 40-gal Propane Gas American Water Heater installed by a plumber in July of 2011. Initial performance was OK, though not perfect but the heater is in the garage the full length of the house from the master bath so I attributed the deficiency to the length of plumbing in crawl space. Winter was worse, but again I blamed it on the plumbing. Then over the past year the performance has slowly deteriorated. It seemed to provide about a tankful of hot water, then lukewarm, then cold over a 10-12 minute period. I have 30+ years in facility maintenance, including a major military base with over 2,000 units of family housing (and that many "residential" type water heaters) so I first suspected that the thermostat/valve was to blame. Called American and was told that they would reimburse for locally purchased repair parts so I wouldn't have to wait and also pay shipping. Sounds good, right? Not so fast. No one here in middle Tennessee stocks a replacement for the Robertshaw Unitrol valve they use. Did get a newer electronic valve only to find a non-match to the thermocouple (new one uses a wired thermopile). Returned the valve. Did they have the right kind of thermopile? -- No. (Good thing because it turns out the whole access door is a manufactured assembly and it wouldn't have worked anyway.) Studied American's parts diagrams and lists online and called American back. Verified that the two wires from the Tstat/valve were for a hi-temp cutout. That seemed to explain the way it was performing if the cutout was tripping and then took a while to cool down and reset. Explained that to the lady at American and she asked if I had called a plumber. Said, yes, I had one out twice already and this was our joint thought. Can't just get a new cutout, gotta get a whole assembly but they would provide (as long as I paid shipping). OK, how about that assembly, a new burner, and a new thermostat/valve? Nope, will only ship one part at a time. Oh, so I can pay for overnight shipping three times potentially. Yup. Ok, charge me for shipping and send the assembly. Got plumber back and everything re-assembled. Seemed to be working and then ... everything shuts down -- pilot is out, will not relight and hold. Five days without hot water and possibly two more for one more part and two more for another and maybe $60+ more shipping? No thank you. Went to Lowe's and thank goodness they didn't have an LP unit in stock because I now have learned that American makes the Whirlpool brand as well (Lowe’s is stocking almost nothing labeled American so perhaps they have gotten the brunt of complaints as well, but if what you stock is the same underneath, standby!). Two major plumbing supply house also did not have an LP unit in stock. Went to Home Depot and found a 50 gal Rheem LP gas unit. Called a third plumbing supply and they also had a 50 gal LP but at a higher price so I bought the one at Home Depot. Got plumber back for third trip and replaced the American with the Rheem -- fit perfectly height-wise for the flue and all the water and gas connections. Have checked the reviews on the Rheem units and aside from one negative one that Rheem responded to and said, "Call us. We want to make this right for you.", all the rest were highly positive. The litany of bad experience makes me say without hesitation, DO NOT buy an American Water Heater or one made by them and branded by someone else like Whirlpool. They are junk and the warranty is weak.
Published: February 6, 2015
George of Wartrace, TN
Source: consumeraffairs.com

We have vacation home in N.C. which has a American power vent heater. When
We have vacation home in N.C. which has a American power vent heater. When we went down there at Christmas time the water heater was not working. Contacted a local plumber to look at and he called American on the problem we were having. They told us it needed a new control valve which cost 271 dollars with next day delivery. Installed new valve next day and the valve was bad. We called back American and told them what the problem was. They told the plumber they would send a new valve but would not there until Friday because of New Years. Wednesday I called American to see who was going to pay the plumber for Tuesday work on heater when it was there fault the valve was bad. They told me that when the second valve was installed to have the plumber call them and work out a deal. Got the new valve on Friday and installed it and still did not work. Plumber calls American on the problem and woman says if you would have talked to me I would have suggested to send another part with it, which would have a another 50 dollar's. Now here's the problem I have now, American won't give any money back to me because the valves were installed. B.S. DON'T BUY AMERICAN OR WHIRLPOOL. Very disappointed I've spent over 650 dollar's on a water heater and still don't have one.
Published: January 27, 2015
Steve of Moline, IL
Source: consumeraffairs.com

My plumber installed an American Water Heater 12/14/2012 for $4999.50. On 1
My plumber installed an American Water Heater 12/14/2012 for $4999.50. On 12/28/14 water began pouring out of the bottom. We called our (former) plumber to ask about warranty coverage and he hung up. Researching further, I find that American Water Heaters used commercially have a 1 year warranty (my new water heater has a 3 year warranty on the glass tank). I can see why American's warranty coverage is shorter. If American is using inferior parts to make more money, then covers themselves by making their warranty period super short, the savings to consumers is offset by water heaters that may fail in 2 years. I'll never buy an American Water Heater again!
Published: January 21, 2015
Erik of Cathedral City, CA
Source: consumeraffairs.com

We are a Florida Plumbing contractor. Over the past 2-1/2 years we have ins
We are a Florida Plumbing contractor. Over the past 2-1/2 years we have installed over 120 I heat tankless heaters. There is not one single unit we didn't have issues with. The company that sells these units is horrible. The company honors nothing! I felt as if I were dealing with shady used car salesmen rather than a professional plumbing supplier. Avoid the headaches and go with a company that has been around.
Published: January 20, 2015
scott of Cape Coral, FL
Source: consumeraffairs.com

I purchased the American water heater about 3 years ago. The water heater d
I purchased the American water heater about 3 years ago. The water heater doesn't work well in probably in a year. I took it to the Miami office in Hialeah. They fixed and then after a year started to get really hot then going cold. I called them again and they said I have to bring it back. They will charge for parts and services. I'm really disappointed about this decision I made. It was the worst to change my regular water heater for this. What I'm going to do now? It's winter and I have to have a cold shower. If I take it back probably I will need around a $100.00 not including the plumbing service.
Published: December 23, 2014
Olga of Homestead, FL
Source: consumeraffairs.com

We bought a water heater over 5 years ago from Home Depot. It's a propane w
We bought a water heater over 5 years ago from Home Depot. It's a propane water heater, 40 gallons. Worked fine till the thermocouple went out. What was supposed to be a simple fix, an $8-12 part, turned into a nightmare. Turns out that Whirlpool in their infinite stupidity made their thermocouple a left hand thread. Any replacement thermocouple that says "universal" on it will not work even with their "adapter" in the package. You can ONLY order the conversion kit and thermocouple from Whirlpool's parts people at 18778176750. And it goes from being an $8-12 part to a $35 part with shipping costs. Since it's the 3rd of December, and we really could use some hot water, that means it's a $30 overnight shipping cost. Rat bastards who give not a ** about the problem. Will NEVER buy ANYTHING with Whirlpool's name on it ever again. EVER.
Published: December 3, 2014
Christina of Helena, MT
Source: consumeraffairs.com

My hot water heater was installed approx 4 years ago. A year ago I have bee
My hot water heater was installed approx 4 years ago. A year ago I have been having problems with the module not allowing me to change the temperature of the heat, as well as the unit itself would not properly stay on when it attempted to heat the water. Then to top it all off every time I had a plumber come and attempt to fix the problem, once the hot water heater began filling the tank, it would build so much pressure, the pressure relief valve would dump water all over the place. I live on a concrete slab so my hot water heater is in a closet in the hallway. My hallway floors are now ruined and I have had to put in a claim to my homeowners ins which in turn will wind up raising my premiums. Thank god American has finally (a year later) resolved to replacing the existing hot water heater for a new one. Though, because they do not cover labor costs for the new install I much shell out $650 for the new unit!. Maybe I should sue! I pray that I will not have the same problems with the new one!. I will be installing tile flooring in the hallway so that if this happens again.....Tile floor does not warp!. DO NOT BUY THESE PRODUCTS IF YOU HAVE THE CHOICE!!!
Published: October 24, 2014
Danielle of Cohoes, NY
Source: consumeraffairs.com

I purchased a Whirlpool Brand 50-gal electric water heater from Lowe's on 1
I purchased a Whirlpool Brand 50-gal electric water heater from Lowe's on 13 July 2014 and had it installed by an experienced contractor (he was not a licensed plumber but I observed the install). Shortly after install, 1 day there was water on the floor at the heater. I thought it might a spill from the install but it continued to leak. After checking for leaks at both water connections, both heating elements, over temp/pressure and finding nothing, I contacted American and received a #RA.I then went back to Lowe's for a second identical tank and installed it. The result was the same as before, a leak. I again contacted American and was issued another #RA and returned to Lowe's. After uninstalling the second tank before returning it to Lowe's, I removed the bottom cap. It revealed a rust stain which was NOT adjacent to any normal opening in the tank.Lowe's again traded for a new tank but this time with an upgraded model. The result has been the same, a leak even though it is slower (took 24 hours to show). In each install, I used my own contractor and observed everything. The leaks are not the result of a faulty install!!!!! Someone needs to get their act together here. You have been warned.
Published: August 12, 2014
Delbert of Ozark, MO
Source: consumeraffairs.com

I purchased a water heater from American Water Heater Company about 8 years
I purchased a water heater from American Water Heater Company about 8 years ago. It failed. On July 22, a new water htr. was installed and it failed within 2 hours. The warranty covers parts only. The cost for install of #2 was $789.50. American Water Htr. then insisted that there be diagnostic work done on water htr #2 to the tune of $225 before they would do anything. They agreed to replace it (#3) and I have a bill for $1073.30 (including the $225.00). My tenants notified me on July 25 that the water heater wasn't working properly. They left town for a week and returned August 4th. Since that date, I have been trying to resolve the problem with American Water Heater @ 1-800-999-9515. They told me earlier this week that they wouldn't discuss this current problem until I sent them the bills for the previous 2 installations as I thought they should pay something. They offered $175 of the $1872.xx bill ($225 of services of which they demanded from my supplier before they would authorize #3 water heater). I have paid Innovative Comfort Systems their bill as they did the work. Their charges are for labor only as the water heaters were covered by the American Water Heater warranty. However, my current problem is that Water heater #3 still isn't working and AWH is now demanding that I pay ICS their fees to go out and diagnose the problem once again before they will decide whether or not they will replace this defective water heater. There goes another $225 most likely and another $680 fee if the water htr company agrees it is bad. In essence, I would then have about $2800 in install charges just trying to get my tenants consistent hot water.My maintenance guy or I have spoken to Leona, Chris, ADA, Keith, Nicole, Leslie among others. None of these employees are willing to do anything and they refuse to allow me to speak to a higher manager in Customer Service. All documents requested were sent to Chelsea and yet no one at the company is willing to solve my issue. Their response: "I'm sorry you are having problems. Call a water heater technician out there to check things". I also have left numerous messages for Jack **, who apparently is the local regional manager. He has chosen not to return calls either.
Published: August 8, 2014
Kathy of Seattle,, WA
Source: consumeraffairs.com

My water heater tank began leaking within the manufacturer's 6 year warrant
My water heater tank began leaking within the manufacturer's 6 year warranty period. Determined to take advantage of the warranty, I spent 2 days making phone calls and exchanging emails before I was finally able to get a 'no-customer service rep' from AWH to issue me an RMA for a replacement. Since the company only sells direct to wholesale distributors, who only deal direct with licensed plumbers, my next challenge was to find a way to actually get my hands on a new unit. Since the plumbing company that replaced my tank 5 years ago is no longer in business, the AWH representative provided me with a list of plumbing companies that I could contact in my area that do sell/install the brand. It was a broken record from every company that I contacted, we "no longer carry" or "never did carry" that brand of water heater. Not a single one of them have even heard of the brand. After some additional phone calls and research, I eventually found out that the distributor that would have sold this brand to the plumbing companies also no longer carries the brand. 5 days of a leaking water heater had passed before I got to this point. I contacted AWH the next morning to inquire on what my options now were. AMH also manufactures the Whirlpool brand. I asked the rep to issue the RMA to allow me to go to my local big box store to pick up a tank under that name. She chuckled at that, stating that the AMH brand was their wholesale brand and there is no way that they could replace it for a Whirlpool. I was told that I could pay $190 to have a new one shipped to me or I could take the pro-rated credit. Seeing that their credit was only $150, paying the insane $190 for shipping seemed to me to be a better deal. Once I stated my intention to have them ship me a new one, I was yet again placed on a long hold. The rep came back to the phone to state that their company was going through some changes right now and that they wouldn't be able to even order me one for at least a few days and that I should call back 6 days from today to get one on order. She mentioned that them drop-shipping a water heater is always the absolute last resort for AWH. She also stated that if they were able to order me a new unit in the next 6 days, it would take several weeks before I would see it - are you fricken kidding me! After several obvious frustrated questions and rightly feeling like I was getting blown off, I asked to speak to her manager. The manager flat out refused to talk to me and the rep eventually cut me off mid-sentence to say that someone else will contact me "sometime tomorrow". This experience has been an exhaustive nightmare! There is no way that I will ever buy another Whirlpool product again knowing who the manufacturer is and what horrible support they provide.
Published: August 7, 2014
Eric of Mukwonago, WI
Source: consumeraffairs.com

I purchased a standard gas powered water heater from American Water Heater
I purchased a standard gas powered water heater from American Water Heater with a 6 year warranty. The heater failed in 7 years. The problem is simple, a failure in the electric gas feed regulator that results in the stop of all gas flow. Pros: It appears to have failed in a "safe" way - no gas flow. Cons: But there is no repair path - not because of the specific component that failed, but rather because this heater was designed such that even replacing the simplest component will cost almost as much as getting a new heater installed. Given that design, a 7 year life cycle is WAY TOO SHORT for an appliance like a water heater.
Published: May 19, 2014
David of San Francisco, CA
Source: consumeraffairs.com

7-yr-old water heater and the thermocouple failed. No problem, a quick run
7-yr-old water heater and the thermocouple failed. No problem, a quick run to any of the many hardware/home improvement places around & grab a $12 replacement. Wrong! This unit has the discontinued left-hand threads, found nowhere else, so forced to order it from the manufacturer. I rigged a right-hand unit (by filing off the threads & placing it precariously in there as a temp fix), and called US Craftmaster. I thought since they had been in a major lawsuit, I might be sent a free replacement. If not, no worries, I'll pay the $15 or so since I jury-rigged it so we have hot water till the true replacement arrives. Called (surprisingly open on the Saturday before Easter) & ordered the piece, only to find out it has been discontinued. Now, they sell (possibly) a regular right-hand threaded thermocouple, with a left-to-right adapter for the bargain price of $34.95! I opted for the cheapest delivery of $10, instead of the $30 overnight delivery offered (which many people will fall prey to, as they don't have the know-how to rig a temp fix - we need hot water!).
Published: April 19, 2014
scott of Lakewood, CO
Source: consumeraffairs.com

I wanted a new hot water heater as the original 27 year old unit was starti
I wanted a new hot water heater as the original 27 year old unit was starting to go, so my husband went to the local Lowe's and picked up a Whirlpool 40 gallon electric heater. First one didn't work and neither did the second one. We tried to follow all the recommendations by the help desk, nothing. We did research and found that 95% of a batch of 40 and 50 gallon shipped out had defective heating elements in them.
Published: March 25, 2014
Helen of Boynton Beach, FL
Source: consumeraffairs.com

We bought our water heater from Lowe's after being sweet talked into it by
We bought our water heater from Lowe's after being sweet talked into it by the salesman there, who said it was the best for us, last for 12+ years, be very cost efficient/energy efficient to operate, and actually save us money. This model was not cheap, in fact it was significantly higher priced than the others we were initially considering (around $660.00). It worked fine for the first few years, but has been a continual annoyance for the past several years. My husband has to go and reset the mode switch, sometimes several times a day or we won't have hot water. It is a real bummer to turn on the shower in the morning and discover it is running cold. Even though still within our warranty period, we can't find all the necessary paperwork to submit a claim, and after reading about the similar woes of other customers, it hardly seems worth it to deal with this company. My husband, completely fed up by now, just went to Home Depot and purchased a replacement water heater. Our advice to anyone seeking a water heater is to AVOID this company. We will not shop Lowe's for appliances after this either.
Published: January 26, 2014
Jackie of Oly, WA
Source: consumeraffairs.com

I had two new gas hot water heaters installed Friday. They have tanks. They
I had two new gas hot water heaters installed Friday. They have tanks. They are so loud when heating the water and this is so annoying and bothersome. It sounds like an airplane. The two that I had for 15 years were quiet and I was not aware when they were refilling or heating water. I am going to call the company who installed them and ask them to replace. I definitely do not want to have them come in and make a mess in my home. This is simply not acceptable in an era of quiet appliance manufacturing. Newer should be quieter. Is this typical of your products?
Published: January 19, 2014
Trish of Southaven, MS
Source: consumeraffairs.com

After going on internet and diagnosing the thermocouple on my American Wate
After going on internet and diagnosing the thermocouple on my American Water Heater as bad by testing the thermocouple with a meter, I then tried to replace the LEFT-THREADED thermocouple. I could not find the right one, so again I go on the internet and found that AWH used left-threaded thermocouple for three years before a class-action lawsuit stopped the practice. Until I went on the internet and found this information, I was unaware of it and had not received notification about the replacement kit. The website for AWH did have a phone number and they were very helpful when I called. Since the water heater was still under its 12-year warranty, they did supply the conversion kit for free; however, two-day delivery service did require my forking over $32.00 for shipping and handling, which I felt they should have paid since it was the design defect of the piece that caused a problem and was supposed to have been replaced as part of the lawsuit.Fortunately, I am rather handy at doing things myself, or else getting a plumber or gas technician to do the work for me would cost around $100.00, for which the company of course doesn't offer to pick up the bill. Hopefully when the parts arrive, it will prove to be as easy as the internet seems to make it sound to replace it, and I will have hot water again! If not, I will post again and let you know how displeased I am, and if the company resolved my problem with having to pay to have a plumber or gas technician to do the conversion for me.
Published: December 31, 2013
Tami of Mt. Juliet, TN
Source: consumeraffairs.com

I am reporting because we were provided false information prior to installa
I am reporting because we were provided false information prior to installation. (We had previous great service from a Rheem gas water heater for 24 years). Plumber said numerous times that Model: FVG6250T403 NOV 200, Serial: 1347J007963 Item: 9211910034 was made in America. I only noticed TODAY Dec 30 2013 when I called to register for 6 yr warranty label "clearly" reads... MADE IN MEXICO. The customer service employee Lisa at American Water Heater Co indicated the water heaters were MADE IN MEXICO. Installation was completed on Fri, Dec 20, 2013. Upon learning correct information, we called plumber Tom ** and he said he thought water heater was made in TN. Offered to take out at no costs to us. We will never use his services again!
Published: December 30, 2013
Suzanne of Klein, TX
Source: consumeraffairs.com

We purchased our one year old home in 2006 when the hot water tank leaked t
We purchased our one year old home in 2006 when the hot water tank leaked to the point of having to replaced. Since the tank was not yet two years old, it was under warranty, so it was replaced. However the install and removal of the old tank cost $600. Now, a mere six years later, the same thing is happening. Mind you, there are only two people living in the home, not a family of six, so we're not blowing the hot water. Tomorrow, I will be having this unreliable, substandard tank replaced and it won't be with American Water Heater. Two tanks in a little over seven years is ridiculous. All customer service could offer me was their apologies. Not as sorry as I am. You just lost a customer and one who will be very vocal to family, friends and acquaintances about your substandard product and service.
Published: November 19, 2013
Anna of Clinton , MI
Source: consumeraffairs.com

Defective thermocouple/burner assembly went out on my water heater. After f
Defective thermocouple/burner assembly went out on my water heater. After finding out that the thermocouple was a left hand thread and not universal I found out I had to replace the burner assembly unit. As of yet, I have not found one. I did some research and found out about this lawsuit. AWH never contacted me about this defective part and when I called about it, they were trying to charge me for the unit even though part of that settlement was to send customers a replacement.
Published: November 4, 2013
Erika of Durham, NC
Source: consumeraffairs.com

I purchased the American Heat water heater less than two years ago. The wat
I purchased the American Heat water heater less than two years ago. The water heater started going cold and then hot. After about three months of this, I called the company and told them what was going on. I was told to dismantle it and bring it in. I told them that I would either have to hire a plumber or an electrician to do this and then pay them again to put it back on after they had fixed it. I also told them that I was a recent burn victim and I had just spent six weeks in the burn unit and could not bring it in. The water just completely died this evening and I am out all this money for a brand new water heater.
Published: October 26, 2013
Marie of Pembroke Pines, FL
Source: consumeraffairs.com

When I moved into my house in 2012 I found an American Water Heater Company
When I moved into my house in 2012 I found an American Water Heater Company water heater, model #FG6140T403NOV in the basement. It was manufactured late 2003, installed by a plumber in 2005, and used for four years in a ONE-person household before I got to it in 2012 (no one lived there for three years). It is now mid-2013 and the pilot light has gone out. After many cold showers, some tomfoolery and a $120 plumber visit, the pilot will light but not stay lit - the plumber confirmed it's a bad thermocouple. A bad, LEFT-THREADED thermocouple.It turns out AWH used left-threaded thermocouple for three years before a class-action lawsuit stopped the practice. AWH says they contacted all registered owners under warranty and sent them a replacement kit with a thermocouple adapter. My heater obviously did not get the replacement kit. Oh, and you can't just buy a universal thermocouple for $8 and get the thermocouple adapter - you have to order an entire door manifold assembly from AWH. When you're without hot water for your shower, it puts you on edge. You want your hot water ASAP. AWH charges $34.99 for the "thermocouple retrofit kit" and $30 for next-day shipping, plus tax - about $70 and one-two days for what would have otherwise been $8 and a trip to Menard's/Home Depot.The plumber I called out and everyone I've talked to was amazed that someone would put a left-threaded thermocouple on a water heater. The plumber tried to be polite about it but was really frustrated with the design of the front panel - and after taking it apart myself, so am I. It's very difficult to unscrew the nuts because of the shoddy design, and the plumber and I both got cut on the very sharp edge of the main gas supply. If you search online you'll also find a wealth of complaints about various parts failing prematurely and additional design flaws.I ordered the retrofit kit from Lowe's for $58 (with next-day shipping - that was $19.99). This is just to provide enough hot water to wash the stink of American Water Heater off of me until my new water heater is installed next week. I'm a young first time homeowner with a lot of houses in my future - and none of them will ever use an American Water Heater product again.
Published: August 25, 2013
Steve of 1, ga
Source: consumeraffairs.com

My American Water Heater Company (AWHC) water heater (WH) went out on Sunda
My American Water Heater Company (AWHC) water heater (WH) went out on Sunday 7/21/13. Of course, I had to wait till 7/22 to contact AWHC technical support, and, based on the troubleshooting codes, the representative sent a new thermopile assembly. My plumber installed the part but could not get the WH pilot to light. Of course, AWHC was closed by then (i.e. after 10pm), so I had to wait till the next day. It was determined that I needed a gas valve/thermostat (GVT), which was sent and arrived the next day. My plumber installed it and got the pilot to light, but it would not stay lit. On my next call to AWHC (again, after having to wait till the next day), the rep. asserted that the WH was improperly vented. I asked why the WH would work for 2 yrs. if that were true, so I was able to get a second GVT sent. My plumber installed it, and I had hot water for about 12 hours, then the WH quit again. After another discussion with AWHC about the "venting problem", I got an authorization to replace the WH. But the only replacement WH I can get is another AWHC product, and I am not so foolish as to get another AWHC water heater. So I face a loss of several hundred dollars, which is the price of the initial unit and my plumber's invoice. PS: I still have NO HOT WATER....
Published: August 5, 2013
Sheryl of Cleveland, OH
Source: consumeraffairs.com

I am having my own American Water Heater nightmare right now. Long story sh
I am having my own American Water Heater nightmare right now. Long story short, both my AWH water heaters (installed in parallel) went out last Friday. In both cases, the pilot would simply not stay lit. After calling Customer Service, they sent me the pilot/thermopile assemblies for both tanks. They arrived Monday. I installed one, tried it, and it didn't work. Exactly the same problem. I called again. The rep indicates he will send the control box for the tank in which I replaced the pilot assembly, but he would not send it for the other tank until I replaced the pilot assembly. I argued with him to no avail. It is logical that if both went at the same time and replacing the pilot assembly in one wouldn't fix it, it wouldn't fix the other. His answer: "not necessarily". So, he preferred to continue wasting my time and an unnecessary replacement part that to help fixing the problem. Of course, I went ahead and replaced the pilot assembly in the second water heater. Guess what? It didn't work. So now I am trying to contact them again to get the box for the second heater. Oh! And of course, they send you the part, but either you have to install it or spend the money to have it installed by a technician. Let me understand that: their crappy product went out after only 18 months of use, and I have to pay to fix it. Conclusion: stay away from this shoddy brand!
Published: May 21, 2013
Rafael of Pearland, TX
Source: consumeraffairs.com

I am a licensed plumbing contractor. For 15 years I had installed another b
I am a licensed plumbing contractor. For 15 years I had installed another brand, which was completely reliable. One of my suppliers started carrying American Pro Line and were telling me how great they were, so I started installing them for a period of about 2 years. One of the worst decisions I have ever made as a contractor. The American Pro Line water heaters started using a Honeywell gas control valve. On many of my customers' water heaters, these valves would stop working within a few months. Others stopped working after the first year. Their warranty is parts and labor for the first year, but parts only on the 2nd-6th years. So in many cases, I have had to make several service calls to get my customers' water heater working and have lost time and money in doing so. For a few customers, there have been repeated problems to the extent that we replaced the whole gas control valve with a new one up to three times and still continued to have problems. American Water Heaters has tried to blame the problem on my customers' gas pressure in one case. At another customer's house, after several attempts to repair the American water heater, we installed another brand at that house since the American water heater kept giving us problems. This other brand of heater also had a Honeywell gas control valve, but there have been no problems with it since it was installed almost a year ago. In that particular case, the homeowner was very upset that the water heater would not stay lit after several failed attempts by the warranty service company trying to repair it that we uninstalled the American water heater and put a new Bradford White water heater in only 11 months later. American Water Heater refused to give my plumbing supplier credit on the returned water heater. After several months of trying to get the credit issued, American Water Heaters would only agree to giving me (through my supplier) a replacement unit with the warranty prorated (so it is already nearly 2 years into the warranty). So I am left with a water heater I cannot sell because it doesn't even have a full warranty (and therefore is a parts only warranty). I am out over $400. I have switched back to Bradford White water heaters. I have several other examples of issues with other customer's water heaters. I am still currently dealing with one unit for another home owner, which keeps going out. The homeowner is being patient, but neither the customer nor I should have to deal with a water heater that was just installed 10 months ago already requiring a 3rd service call to get it to work.
Published: March 20, 2013
Mitchell of La Habra, CA
Source: consumeraffairs.com

I bought a home 2 years ago in 2011. The previous homeowner bought an Ameri
I bought a home 2 years ago in 2011. The previous homeowner bought an American Water Heater in 2004 with a 12-year warranty. The warranty has a clause stating that the warranty only applies to the original purchaser. Now I have had several problems in the last year with keeping the pilot lit. I've had thermal couplers replaced (twice) and had replaced a valve, and it is still routinely malfunctioning. I called up AWH and (stupidly) told them I wasn't the original purchaser. They just told me to try a couple of things and nothing worked. They recommended a new gas valve. I said, “I want repair work done under warranty.” They said, "Sorry, we won't honor the warranty because you weren't the original purchaser." I told them that this is just a greedy money-saving slimy business practice. Even if the homeowner sold the house a week after installing the water heater, they won't honor their warranty to the new purchaser. What purpose does it serve to conduct your business that way? Its only purpose is to save money and because they can do it. Their mindset is, "Well, the original purchaser isn't going to care about this and not buy the water heater, because it only screws over the next guy. It doesn't affect the person who bought it, so let's cut off the warranty on the product as quickly as possible." They think they can make some cost-cutting measure like this without consequences, because they got nothing from me directly. But I bought this house and everything in it, and I paid for it including a water heater that came with a warranty. I spoke to 3 customer service people and a supervisor. The supervisor just says, "That’s what the warranty says." He even says he understands how I feel and it recently happened to him on something he bought! Yet he says they "can't" do anything. I said, “No, you can; but you won't.” I told them that they are forgetting that when I have to buy a new water heater someday, it won't be from American Water Heater. They don't stand behind their products. They made their choice and that's the consequences. Don’t buy American Water Heaters!
Published: January 31, 2013
Christopher of Tustin, CA
Source: consumeraffairs.com

Whirlpool brand gas water heater BFG1F4040S3NOV - We purchased a gas water
Whirlpool brand gas water heater BFG1F4040S3NOV - We purchased a gas water heater from Lowe's and had them install it in our home. It has operated okay until now. The pilot light went out and we could not get it to light and/or stay lit. We called in a plumber and received some bad news. He refused to even work on it. We were told this water heater was under a class action lawsuit. More bad news was yet to come. He told us the water heater was not even installed to code. We were not told about the asbestos pipe either. At this point, there is no resolution. I don't even know where to begin with this.
Published: October 27, 2012
Joy of Fort Worth, TX
Source: consumeraffairs.com

The pilot light on my American Water Heater would not stay lit. The plumber
The pilot light on my American Water Heater would not stay lit. The plumber we called checked and saw that the model I had was involved in a class action lawsuit because of that issue and suggested I call their 800 number. I explained the problem to the rep who answered and asked her what I could do. She said I needed a certain part to fix the problem but my unit was out of warranty so I'd have to purchase it. I paid for it and when it arrived had the plumber back out to install it for me. The problem did not get resolved with that part so we replaced the water heater. I called them back and asked where to send the part back for a refund. She informed me that since we had installed the piece on my unit, it was considered used and could not be returned. She said that there was a second part that I should purchase to see if it would fix the problem. I explained that I'd already been two weeks without hot water and went ahead and replaced the unit. All I wanted was a refund for the part. She said there was nothing they would do for me. They had never explained that refunds were not permitted nor did the first tech mention that there was likely a 2nd part needed to fix the problem. I have stopped payment on my purchase debit and am waiting to hear how the claim is resolved with my bank. You would think that a company who was the target of a class action lawsuit would be more forthcoming about the steps needed to resolve the problem and then more sympathetic and accommodating when their recommended resolution to the problem doesn't work.
Published: September 11, 2012
Bonnie of Shingletown, CA
Source: consumeraffairs.com

I dunno how to do this shout-out. Some 11 years ago, I bought a top-of-the-
I dunno how to do this shout-out. Some 11 years ago, I bought a top-of-the-line Maytag gas water heater at Home Depot Pro. Fast forward to the recent past. It started leaking! I buy the best possible water heater, and it leaks and generally dies on us. We went to Lowe's, shopping for another water heater. The guy there told me to call and see if I might be able to get some sort of warranty help. Well, it took a while, the better part of an afternoon. But I got the right person on the line, and presto! I now have at zero cost to me a brand-new, top-of-the-line Whirlpool water heater. Lowe's was the place I was sent to. I was firmly instructed that I must bring the old one, as they wanted to pull it apart and see how it failed to ensure that gets fixed.Between the Maytag / Whirlpool confusing me, the Home Depot / Lowe's confusing me, and so on, it was a bit of a wild ride. But still, there really is such a thing as customer service. There are makers, which are genuinely interested in providing quality products and truly standing behind them. That new unit would have been $707.09. It wasn't fun, but it could have been far more painful. I believe the maker of both of these water heaters is American Water Heater.
Published: July 24, 2012
Garrett of Phoenix, AZ
Source: consumeraffairs.com

We bought our house brand new back in 2005. Up until last week we have had
We bought our house brand new back in 2005. Up until last week we have had no issues with our hot water heater (model number: FG6150T403NOV, serial number: 0425109812). However, last week the pilot light went out. We had a plumber come out and look at the unit. He cleaned and inspected the unit. At that time he noticed that the thermocouple was a left-handed thread and that it could be the problem. However, he was able to get the heater fired up and waited about 30 minutes before leaving. When I checked on it that evening, I noticed the pilot was out again. I finally called to get a replacement part. After being charge $33.00 for expedited shipping, I found out that the part was on backorder! I spoke with Sears parts (I guess they are affiliated with American) and was told that I would receive a credit (they would not answer what kind of credit). The part was not a thermocouple but a BFG conversion kit. I started researching this converter kit and found out it was driven by a class action lawsuit (even though I had to pay $102.00 total). Further research pushed me to calling up a local plumbing company and buying a new hot water heater (a Bradford). I would rather shell out the extra for a safe, new product, than take a chance on a conversion kit that might fix the issue (Is the redesign even UL certified?)
Published: July 23, 2012
Michael of Cos, co
Source: consumeraffairs.com

I have had to deal with repairing or replacing every water heater from this
I have had to deal with repairing or replacing every water heater from this company (American Water Heater) within the first 3 years. They do not hold up well. The warranty is only for parts after the first year, so it became an added expense.
Published: June 27, 2012
Jill of Los Angeles, CA
Source: consumeraffairs.com

I purchased an American Water Heater Proline Plus 12-year Self Cleaning, se
I purchased an American Water Heater Proline Plus 12-year Self Cleaning, serial #0320115544, model#FG12240T403NOM, on Jan. 10, 2004 with 12-year warranty. I can add to the list of complaints regarding the water heater, customer service, and company policies. My heater went out three days ago. When I called to inquire about how the warranty process works, a male customer rep immediately told me to have a plumber call them, period. End of discussion. This man did not want to talk to me (a female). It was a 2-minute call where I got no information, just irritation. So the next day, I had a plumber over who did call the company as directed, and this time, the female customer rep. was willing to talk with me! When all was said and done, she said they'd send out a new heater because of the warranty, but that I would have to pay the $130 shipping charge because nobody in my area of CA carries American Water Heater products. I called back again today to ask them to pay for shipping because what good is a warranty if, in the end, I have to pay $130 for shipping, $130 for new CA regulations, and $250 to have it installed? I want them to at least pay for the shipping. I spoke with a male rep. who insisted on speaking over me when I was trying to explain my position, and after the third time of this, I asked to speak with a supervisor. He didn't want to connect me, talked over me again, and when I told him he was rude he called me a ** and hung up on me! Wow. I called back right away (connected with a female rep.), said I wanted to speak with a supervisor who called me 15 min. later. She said they would look into it and remained firm about not paying for my shipping. She sounded like she was maybe 18 years old and didn't want to give me her last name, so I think she was not an actual supervisor. So much for buying American, folks. I think I'll go with a Chinese company with better customer service in the future. Don't buy any of this company's faulty products! You might end up dealing with good ole boys who think it's okay to call you a **! Class action lawsuit (again), anybody? Count me in.
Published: June 22, 2012
Leila of Ventura, CA
Source: consumeraffairs.com

My American-brand hot water heater quit working. When I called the plumber,
My American-brand hot water heater quit working. When I called the plumber, he didn't even schedule a service call. He was so familiar with this defective brand he gave me the phone number to call for parts. They refuse to allow any other company or plumber to stock parts! The only way you can get parts is to call American brand and pay exorbitant shipping. And it took four phone calls and being placed on hold for 15 minutes at a time to get my request in. The part is supposed to arrive tomorrow but I am not hopeful this will occur from what I read in the other reviews. According to the plumber, this company was the subject of a class action lawsuit but it hasn't improved their service. Avoid them!
Published: May 18, 2012
Joanne of Salem, OR
Source: consumeraffairs.com

The company won't honor the warranty. The water heater is about 5 years old
The company won't honor the warranty. The water heater is about 5 years old. It quit heating water about 2 or 3 months ago. The plumber who installed it says it needs parts and is under warranty. The company has stalled for several months. They simply won't ship the parts he has asked for or replace the defective heater. I hope whoever reads this will tell everyone they know not to purchase anything from American Water Heater Company. I think they also make Whirlpool.
Published: May 1, 2012
Merlee of Fayetteville, AR
Source: consumeraffairs.com

The water heater is leaking water out of the overflow. It has flooded the b
The water heater is leaking water out of the overflow. It has flooded the basement.
Published: March 9, 2012
Williams of Washington, IL
Source: consumeraffairs.com

Last month when the pilot light went out on our 1 year old Whirlpool hot wa
Last month when the pilot light went out on our 1 year old Whirlpool hot water heater and would not stay re-lit, I replaced the thermo-coupler and all seemed well. Until Friday (2 days ago), the problem repeated itself and I replaced the thermo-coupler again. Yesterday was the third thermo-coupler replacement and 30 hours later, it is out again. I keep paying for the replacements because we can't wait a day or so due to some medical conditions requiring multiple baths a day. American Water Heater does not provide enough troubleshooting info. Under troubleshooting, they have info such as "Correct any issues prior to resetting the thermal switch" but nowhere does it tell how to reset the switch. It also states that if the "Energy Cut Off (temp limit switch) is activated, the tank will need to be replaced" – but again, no info on where to locate the ECO or how to tell if it has been activated.
Published: March 5, 2012
Lisa of Kansas City, MO
Source: consumeraffairs.com

Whirlpool hot water heater manufactured by American Water Heater Co. Model
Whirlpool hot water heater manufactured by American Water Heater Co. Model #FG1F3030T3NOV, serial #0605117824, product #0730402. After a year or so, I began having to relight the pilot every now and then. Throughout the years, it had to be lit more often until 02/09/2012, it wouldn't stay lit at all. I had asked someone at Lowe's and a plumber about the problem and was told it was probably the wind blowing it out. I live in a dessert community and it gets windy, so I took their word for it. Also, Whirlpool said to clean the screen on the bottom of the heater. It still didn't stay lit. On 02/13/2012, I contacted the person who originally installed it and we called Whirlpool. I was told to go to Lowe's and the part we needed was an "F" enhancement kit and would be of no charge to me. I went there and they didn't have it. I called back Whirlpool and they shipped it to me. My installer changed the part, but the pilot still wouldn't stay lit. Again, I called Whirlpool. I was told to go to Lowe's and get part #295098, a BFG gas thermostat. I got there and the clerk told me they didn't have it. I said, "you have to have it, go look again". He had the part. However, I didn't have the P10144500 number with me and I would have to pay for the part. I went back home for the number. Throughout this ordeal, I made 4 trips and my installer made one trip to Lowe's. I would think if Lowe's sells Whirlpool products, they would have more information and parts available. I always bought Whirlpool appliances and trusted their name. Not after this. I believe this product was bad from design and assembly, especially using a left-handed thermocouple.This was the 13th day I have been without hot water and I hope my heater stays lit now that it's fixed. I have never had problems with a water heater like this before. I am a single woman, age 71 and have been very stressed over this. My income isn't enough to pay plumbers for this again.
Published: February 22, 2012
Mary of Sun city, ca
Source: consumeraffairs.com

American Water Heater Co. Proline model FG6130S303Nov, serial number 042441
American Water Heater Co. Proline model FG6130S303Nov, serial number 04244100831, installed 8/5/2004. The gas valve failed on 6/2007 and was replaced. The thermocouple failed on 10/15/09 and I replaced it with a spare left by the serviceman. On 1/24/12, the thermocouple has failed again. The left-handed threaded thermocouple is non-standard and I have yet to find one. Supposedly, Lowe's has them. I can so far light the pilot by hand for one tank of hot water. I had a flashlight on top of the heater and it was scorched. I assumed it fell onto the pipe. Now, another flashlight has been scorched. The flue is clear. Fire hazard? Maybe. If Lowe's does not have the part, then the fun will really begin. I expect a new water heater will be the real solution and not made by the American Water Heater Company.
Published: January 25, 2012
Frederick of N. Billerica, MA
Source: consumeraffairs.com

Since I bought this hot water heater, the pilot light constantly goes out.
Since I bought this hot water heater, the pilot light constantly goes out. I am tired of calling the plumber. There have been so many complaints about this company. Why isn't something being done? I'm not rich and can't see myself running out and buying a new water heater because this company can't fix the problem and sell something decent. I feel I’ve been taken advantage of by purchasing a piece of junk! I would like an attorney about this matter!
Published: January 24, 2012
Eileen of Bridgeport, ct
Source: consumeraffairs.com

We have now been without hot water for 9 days. We own a Whirlpool water hea
We have now been without hot water for 9 days. We own a Whirlpool water heater that has a sticker on it saying to call the American Water Heater company for repairs. The control panel on the top of the water heater stopped working so we called AWH Company. They first told me that we had a lifetime warranty and took my serial number. Then after looking up the part, they said the cost would be $107.00. This included overnight shipping which cost $30 which of course you would pay for because no one wants to be without hot water any longer than necessary. However, it was after hours so it was actually going to take 2 days to get to us. When that part arrived and we carefully followed the instructions to install (we have remodeled many houses so we are not a novice) the part was damaged and did not work. We called back and they told us they would send another part but of course it was after hours again and it would be 2 more days. When the part did not arrive, we called back a third time and were told that order did not exist but they would order it again. By this time we are in the middle of the Christmas holiday so we are waiting three days. Last night, I called a fourth time and we reordered the part again. Some of the agents did not know that the shipping dept was closed on Dec. 26 so the part should be shipping today and arrive tomorrow. 10 days after we have started this whole ordeal. When I asked for my money to just be refunded, they refused and said they would be shipping the part.
Published: December 27, 2011
Mikki of Garden City, MO
Source: consumeraffairs.com

I bought an American Heat tank-less heater model ADK-1 on 01/03/08 and subm
I bought an American Heat tank-less heater model ADK-1 on 01/03/08 and submitted the lifetime warranty as specified on the warranty card shortly after before the 30 days to activate the warranty. I mailed it to the address on the card: American Heat Industries PO Box 941507 Miami, Fl 33194.My water heater broke on 11/30/11 so that is only 3 years. I found on the internet that the company is located in Hialeah at 7709 West 20 Ave-Hialeah, Fl 33014 (phone number **) and I call them up to see about the lifetime warranty; they advice me to go over and bring the heater and that they will fix it for me free of charge. I spend 3 hours of my day on 12/02/11 and drove to their location in Hialeah, Fl. They told me they could not find my warranty in the computer and that the company was sold to new owners and that they could not do anything for me unless I wanted to buy a new water heater. I explain to them that even if the company has new owners, their responsibility was to honor the lifetime warranty. I have all my papers, receipt with date of purchase copy of the warranty and portion of the detach warranty card I submitted to American Heat. I wish there was something I can do about it as a consumer I feel violated on my rights and feel that they are not running an honest business.If there is anything I can do, can you please email me at **? I feel that I should take this matter to a consumer affairs attorney to fight for my rights as a consumer.
Published: December 2, 2011
Nelly of Miami, FL
Source: consumeraffairs.com

I have rental units and replaced old water heaters with American ProLine Pl
I have rental units and replaced old water heaters with American ProLine Plus 12 year Water Heaters with Flame Guard. I have had nothing but trouble with them. And I have had to deal with rude, incompetent "service people" who were recommended by American to repair their water heaters. I had one service call in which they finally agreed to replace the unit. The new one fell off the truck and was crushed in on the bottom. I had to argue with the guy not to install it as he tried to persuade me that it was fine. I have had thermocouple problems like crazy. One time they put the wrong one in, another they didn't realize the thread was opposite and cross threaded it. Another time the heater stopped working again. The new service person said the replaced thermocouple was the wrong one for the model. Another time when the service person tried to work on the unit and had big hands, he just peeled back the metal on the unit at the pilot controls so he could work easier! That was on the new replaced unit! It was endless. All the while the tenant has no hot water! That was just one of the units I had. The other one was on thermocouple #3, 5 years into a 12-year warranty.When the repairman and I went on the roof to see if the vent pipe might be clogged and shutting down the unit, there were 12" flames coming out of the pipe that vents the water heater! And that unit was on the first floor of a 2-story building! Flames were shooting up through the venting pipe to the 2nd story! We disconnected the unit and removed it from the apartment. I put in a tankless unit which takes no room at all and has been trouble free. To add insult to injury, when I called American ProLine, they were rude, gave me the runaround, suggested it was my fault (not installed properly), and refused to refund me anything for the 7 years left on the warranty. All they would offer me was another water heater. That’s incredible since the American Water Heater nearly burned my entire property to the ground. Their product is unreliable and dangerous.
Published: December 1, 2011
Harlan of L.A., CA
Source: consumeraffairs.com

This is about my model FG 50 gallon water heater. Sure enough, 2 months aft
This is about my model FG 50 gallon water heater. Sure enough, 2 months after the limited 6-year warranty expired, the thermal coupler went out. I tried to call the 800 number supplied by American, absolutely no response at all! Due to the non-industry standard of tightening to the left American uses on the thermal coupling, I was unable to find a replacement thermal coupling. Thank goodness, I ran across these complaints and was able to purchase the repair kit at Lowe's.I'm involved in the construction business and will make it a point to share with others my complete disappointment with American water heaters. Not even the professional courtesy to answer the phone or return a phone call. Done with American! I hope the lawyers get a hold of American in a class action lawsuit and put them out of business.
Published: November 30, 2011
Roy of San Jose, CA
Source: consumeraffairs.com

After living in this house for a year with no hot water problems, one of my
After living in this house for a year with no hot water problems, one of my American Water Heaters quit working last week. The pilot would light, but not stay lit. After reading comments online, then finding the company's number on the front of the heater, I called them this morning. Their rep suggested I might be able to find the part locally at Lowe’s. But the rep also admitted that in the past few years, those inventories have shrunk. I checked with my local Lowe’s and sure enough, there was zero in stock in the greater Houston area (which is a big area).I called American Water Heater back and they could not have been more cooperative. I spoke to a very nice young lady who is overnighting 2 kits; one for my broken and one for my working heater. Fortunately, I'm able to install these myself. AWH has a video showing how-to, which I'll watch as there are a couple of different parts vs. the original. They're an American based manufacturer (as is the company I work for) who screwed up with this design. It happens. However, the impression I'm left with is that they're now trying to right a wrong. I'll buy their products again.
Published: November 21, 2011
Mark of Conroe, TX
Source: consumeraffairs.com

This water heater, American ProlineFlame Guard Model No. FG6140T403NOV, was
This water heater, American ProlineFlame Guard Model No. FG6140T403NOV, was in the house my wife and I bought 2 years ago. A couple of days ago, the pilot light went out, I started looking for the cause. After reading all the complaints about this product, I decided not to spend the first repair dollar on it. Instead I spent three hours of labor and $400 to get that beast out of our house. The replacement water heater had great reviews.
Published: November 12, 2011
Bruce of Maysville, KY
Source: consumeraffairs.com

Bought a Whirlpool water Heater from Lowes in 2004 with a 12 year warranty.
Bought a Whirlpool water Heater from Lowes in 2004 with a 12 year warranty. Model FG1J4040T3NOV, Serial No. 0437118196. Had all the same issues as everyone else. I have replaced every part too many times to count. I've decided to pack it in and buy a Bradford White to replace this junk unit. American Water Heater should be sued and put out of business. Lowes offered me a 10 % discount on another Whirlpool water heater, I'm not that desperate or stupid.
Published: November 3, 2011
Ira of Newtown, PA
Source: consumeraffairs.com

I had to replace my water heater because a worker from the local utility co
I had to replace my water heater because a worker from the local utility company kicked mine in, in a fit of rage. The utility company bought this POS from American Water Heater. The water heater that is already broken after a year and a half. I called the company and they said to call their authorized repair rep. After 3 hours on the phone, no-one showed up. I called and spoke to a supervisor at American Water Heaters and he said he would call the repair company. I told him good luck. Tomorrow will be a week with no hot water. I am tired of living in a third world country with no hot water! Made in America means nothing!
Published: November 3, 2011
Michele of Bird City, KS
Source: consumeraffairs.com

Horrible customer service and warranty! My water heater went out on a Satur
Horrible customer service and warranty! My water heater went out on a Saturday morning. I called customer service and they gave me a replacement code for the heater, telling me that they do not have a list of stores that cannot replace it. I called around and no one has these. I called customer service back and she told me that if I couldn't find anyone locally, I would have to pay for them to ship a new heater to me! What's the point of the warranty? I have no idea where this heater came from. We just bought the house 2 years ago!
Published: October 22, 2011
Sarah of Sykesville , MD
Source: consumeraffairs.com

I purchased the American Water Heater Proline in 2005. In 2008, the ignite
I purchased the American Water Heater Proline in 2005. In 2008, the igniter/thermocouple went out. It took 4 days to get a warranty replacement unit. It was free, but there's cost to put in, in a 3 year old unit. I was told there was a factory defect and this kit would fix it. Three years later (warranty about to expire), the "kit" did the same thing. Another 4 days, I was without water while waiting for another kit. Do not buy their water heaters. They suck! Now I have to pay another $200 for a plumber to fix it. That means I have to use cold water for days. I have 4 properties. I had water heaters all my life. I never had such a bad experience. They dare put an American Flag on it and tout how well made it is. It is no wonder China is taking over. Stay away from this company!
Published: September 17, 2011
Dennis of Leucadia, CA
Source: consumeraffairs.com

American Gas Hot Water Heater Model FG6130T303NOV Serial# 0509128959 Produc
American Gas Hot Water Heater Model FG6130T303NOV Serial# 0509128959 Product 0731307 pilot will not stay lit. On 2/4/11, I called American Water Heater and they said a voluntary recall was on the Manifold Door Switch and this hot water heater is registered with them and was still under warranty. I never received any information on a recall! Portsmouth Plumbing replaced the switch which was under warranty, but the labor of $125.00 was not. I have had to call American Water heater several times because the pilot will not stay lit. There is a white reset (this is not the red reset pilot button) that goes from the switch wires to the hot water heater that they let me push and hold. Then, they let me follow the instructions on the hot water heater or the "use and care guide book". This little white button is not in the book or on the hot water heater instructions. My vent on the water heater stays clean and the ventilation is good. I cannot ever get the pilot to light until I called them and then they instructed me to hold the white button for so long, then reset or something else, which this is not how the manual tells me to.It has gone out again tonight and they are closed after 9 pm. I do have a carbon monoxide detector (electric, so the batteries are not bad as American Water heater would say). Well, it does have low readings when the light goes out. This happens at least once a month and it is still under warranty and I am tired of them telling me to just relight the pilot.
Published: September 3, 2011
Lois of Chesapeake, VA
Source: consumeraffairs.com

I purchased your product, serial#0434126381, model fg121-40s40-3nomv in 200
I purchased your product, serial#0434126381, model fg121-40s40-3nomv in 2005. There were no problems until last night when the thermocoupler went out. I called a local plumber/technician who installed but he died 2 years ago. A local plumber tried to install a new coupler and found the unit had a reverse thread, I had to call several supply houses in the nearest city and finally found someone who told him that this unit was part of a voluntary recall because of the thermocoupler and the reverse threads. He had to drive 30 minutes to get a new unit and came back with an entirely new burner assembly with a new safety switch. Okay, that was great and the warehouse didn't charge him for the part as he returned the old burner assembly to them. My complaint is that I got charged for 2 hours of labor at 100/hour for him to figure out what was wrong, get the new part, and return the old part for warranty reimbursement. If your company knew there was a problem, particularly with the reverse threads if the coupler went out, why hasn't the public been notified so repairs could have been made while under warranty? If you buy a car and there is a recall there is no charge for parts or labor even if the warranty has expired, and they notify the consumer to avoid this concern. To say the least, I am very disappointed in American Water heater and the fact that I had to pay $200 for labor, that had we been notified there was a problem, I would have had fixed while under full warranty. This is not a good way to run your customer service. I talked with 2 different phone representatives, and they told me that was the way it was and there was no one else to talk to about this issue. To say the least, when we buy another unit or another property, you can be sure I will check to see that American water heaters are not part of the future package for what I perceive as poor customer service.
Published: August 19, 2011
Don of Clarks Summit, PA
Source: consumeraffairs.com

Since writing this report, the company has come in and changed our hot wate
Since writing this report, the company has come in and changed our hot water tank out for a new one. We are very thankful for them doing so but it shouldn't have been such a battle. Crossing our fingers all goes well with the new one.
Published: January 1, 1970
Janice of Edmonton, AB
Source: consumeraffairs.com

Armstrong Air Conditioner Reviews:

I bought this new unit to replace one I had for 20 years. The main reason I
I bought this new unit to replace one I had for 20 years. The main reason I replaced it was because of efficiency issues plus difficulty in finding parts. This Armstrong I bought works well though. I haven’t had any trouble with it for the ten months I’ve had it. Good ac with great functionality.
Published: November 3, 2020
pickhvac.com Los Angeles, CA
Source: pickhvac.com

Before I posted this I looked through the reviews and found that there are
Before I posted this I looked through the reviews and found that there are plenty of people who have had a bad experience with Armstrong. I’m glad I haven’t had to deal with any malfunctions. It’s been a year and a half now and so far the AC keeps the house cool and has great energy efficiency.
Published: October 3, 2020
pickhvac.com Santa Rosa, CA
Source: pickhvac.com

2 years and nothing is the problem. If only every other manufacturer made s
2 years and nothing is the problem. If only every other manufacturer made such reliable equipment. The Armstrong AC I bought 2 years ago hasn’t had any problems apart from a Freon leak that was fixed under the warranty. I’m looking forward to many more years with this unit.
Published: September 3, 2020
pickhvac.com Springfield, IL
Source: pickhvac.com

Moving to a new place is expensive, especially if you have lots of repairs
Moving to a new place is expensive, especially if you have lots of repairs to take care of. For me, the worst thing is moving in and having to bear with the scorching heat just because the ac doesn’t work. When we moved in here the ac was one of the first things I made sure were functioning. I replaced the old Carrier I found with an Armstrong unit. So far I can’t complain about its functionality. The unit cools the house so well and isn’t one bit noisy.
Published: August 3, 2020
pickhvac.com Westville, IN
Source: pickhvac.com

Armstrong is a quality brand. I say this because my neighbor has had a Tran
Armstrong is a quality brand. I say this because my neighbor has had a Trane and a Rheem in a span of 6 years. I think he got ripped off twice by two companies. My ac has been in service for the last two years and I haven’t spent a dime to fix it. It’s a good deal but you appreciate it more when all you read online is about bad experiences and disgruntled customers. Hurray for Armstrong, I strongly suggest you check them out before your AC or replace an old one.
Published: June 3, 2020
pickhvac.com Alamo, TN
Source: pickhvac.com

Armstrong Furnace Reviews:

Armstrong gas furnace is available in the online market, and all you have t
Armstrong gas furnace is available in the online market, and all you have to do is to make an order of the same and then have a contractor install it. Some consumers are also buying them directly from contractors. Most service calls on Armstrong gas furnace are due to human error on poor maintenance and poor installation of the furnace.
Published: May 4, 2020
Barts 10 years HVAC contractor
Source: pickhvac.com

If the Armstrong brand is anything, it’s consistent. Over half of their p
If the Armstrong brand is anything, it’s consistent. Over half of their products promise a high-level of efficiency with AFUE ratings over 90%, and a large selection of these being ENERGY STAR certified. Their products feature innovative technologies such as EHXTM heat exchangers as well as Quiet Combustion to ensure durability and quiet comfort.
Published: November 4, 2019
furnaceprices.ca
Source: furnaceprices.ca

I Installed my Armstrong Ultra Series in November 2003. It works well each
I Installed my Armstrong Ultra Series in November 2003. It works well each day from the day I got it installed. It is quite useful, and it always heats the house to desired temperatures during the very cold days and cools to the needed temperature during the scorching days of summer. The unit has not had any repairs all these years, and the fan runs throughout filtering and circulating the air. I could not imagine any better system, and I would highly recommend this model to anyone who wants a top notch gas furnace although the price is a little bit too high.
Published: October 4, 2019
pickhvac.com Milan, IN
Source: pickhvac.com

I purchased this gas furnace model about four years ago for my old uncle, a
I purchased this gas furnace model about four years ago for my old uncle, and then he is yet to have any problems with this furnace model. We all know the Ultra series is quite expensive but according to my experience, the quality is worth the high price. Most expensive products tend to be of high quality and also last longer. I would buy this product again and also I would, without a doubt, recommend it to anyone. My parents and my friends have often used the Armstrong products which made me try them, and I hope that I will get value for my money as well.
Published: May 4, 2019
pickhvac.com Renton, WA
Source: pickhvac.com

After six years of owning this unit, I have had only two repairs, and I can
After six years of owning this unit, I have had only two repairs, and I can frankly tell that it works efficiently just as it is supposed to do. Additionally, after doing the two repairs, I have experienced tremendous energy savings as my power and gas bills have gone down with clear margins. I would recommend any person to buy Armstrong and get the best value for your money. The key to having your gas furnace to last long enough is to have a good installer, most likely the contractor or a technician with enough experience on installation. The poor installation will make the system fail even after a few months, and then you will blame the manufacturer which is not fair at all.
Published: April 4, 2019
pickhvac.com Saint Augustine, FL
Source: pickhvac.com

Asko Dishwasher Reviews:

I really needed a new dishwasher. I work late nights and never have the tim
I really needed a new dishwasher. I work late nights and never have the time to keep my dishes clean so I really needed the extra help so I got this lovely Asko. It cleans everything well and my life definitely feels much easier now
Published: March 31, 2021
Shane from Miami, FL
Source: appliancesconnection.com

I have had nothing but problems with my new ASKO dishwasher. It was only 3
I have had nothing but problems with my new ASKO dishwasher. It was only 3 years old when F11 kept showing up, which indicates a drainage issue. we had a repairman come in and their was no blockage, we changed the pump still did not fix the problem. After spending hours on hold to the call center, number of times being hanged up on and no call back, purchased a new computer board for the dishwasher, which only worked for 5 months, after calling another 3 times, 2 of which I was disconnected from after over 20min on hold, was told the part is no longer under warranty and the only way to fix it is to get their service people out and replace the part which could cost up to $400. Best decision I have made through all this is to throw it out and NEVER BUY ASKO AGAIN!!!
Published: January 6, 2021
Vivian of Bargo, Other
Source: consumeraffairs.com

I`ve been using this appliance for quite some time and I love it. It`s got
I`ve been using this appliance for quite some time and I love it. It`s got multiple wash programs, all of them work perfectly. It`s quiet and spacious, I can fit a lot of dishes inside. Have no complains so far
Published: December 22, 2020
Mei from Hayesville, OH
Source: appliancesconnection.com

I bought an ASKO dishwasher in 2017 because I was told it would last a long
I bought an ASKO dishwasher in 2017 because I was told it would last a long time. Not the case at all. December 2019 I noticed that the dishes weren’t clean on the top rack. I tried cleaning different detergents which did nothing. After running numerous cycles I noticed that the bottom spray arm was the only one spinning during the cycle, this was in January 2020. A technician came by to diagnose the issue February 03. He said it would be a week to get the parts. The part arrived a few months later and he came by again on April 17 and told me he needed more parts and it would be about a week to get in. It’s now May 12 and nothing yet. I bought a dishwasher to wash dishes, it’s been doing absolutely nothing but wasting my time. I will just toss the dishwasher and buy another brand. Sick and tired of waiting. Do not buy.
Published: May 13, 2020
Mike of Victoria, BC
Source: consumeraffairs.com

Bought an Asko dishwasher 7 years ago. Began to rust at the front within a
Bought an Asko dishwasher 7 years ago. Began to rust at the front within a few months. Front replaced (Supposed to be stainless steel for goodness sake). Some time later the surrounds around the dials showed rust. Sent photos to Asko who said it was from using harsh abrasives, which was rubbish. This month, after very little use over the 7 years (in fact, wasn't used much at all) it began leaking from the front bottom corner. Repairman said the seam was split and was unrepairable. Very disappointed to say the least. First and last Asko product I will EVER buy.
Published: January 8, 2020
Dennis of Trott Park, Other
Source: consumeraffairs.com

We renovated our house and put in two brand new Asko dishwashers. The day w
We renovated our house and put in two brand new Asko dishwashers. The day we moved in, the appliances both broke down. Asko replaced them within a couple of days. 1.4 years later, the replacements have each broken down multiple times and required new control panels. The parts take a long time to get so a wait of a month or more is normal. This is the worst appliance purchase we have ever made. I will never again buy an Asko product.
Published: November 16, 2019
M of Vancouver, BC
Source: consumeraffairs.com

Our builder installed Asko dishwasher from Sub-Zero, it had broken soap dis
Our builder installed Asko dishwasher from Sub-Zero, it had broken soap dispenser. It took them 3 weeks to replace it, then 2 months later start button quit working and it took another 3 weeks to get it replaced.
Published: February 23, 2019
gurmit of Cypress, TX
Source: consumeraffairs.com

Had an old dishwasher which had some issue, called up customer service and
Had an old dishwasher which had some issue, called up customer service and they were very rude and uncooperative. Called them thrice for some issues and got all three different consultants and all of them are the same. The attitude was 'If you want it take it else leave it'.
Published: January 14, 2019
Rajesh of Australia
Source: consumeraffairs.com

My dishwasher caught fire in the middle of the night on February 8th 2018..
My dishwasher caught fire in the middle of the night on February 8th 2018... 10 months later and we still have not heard from them as to what the cause was. The dishwasher was supposed to be jointly dismantled by my insurance company and Asko. Asko is missing in action. They will not return any calls or send a representative. I had to get my children out in -15 weather when it caught fire... Our builders and insurance company were the only ones that have helped us. DO NOT BUY from ASKO.
Published: December 26, 2018
Alex of Other, OTHER
Source: consumeraffairs.com

Very nice dishwasher. It is much quieter and cleans better than the kitchen
Very nice dishwasher. It is much quieter and cleans better than the kitchen aid we replaced.
Published: July 14, 2018
Bridey from Shell Lake, Wisconsin
Source: appliancesconnection.com

It has a little tray to put sharp knives in. You can wash top or bottom she
It has a little tray to put sharp knives in. You can wash top or bottom shelf. The silverware basket can be removed-easier to put the silverware away. Dishes have always come out clean!
Published: January 30, 2018
Anni of Simi Valley, California
Source: consumeraffairs.com

We bought an Asko dishwasher 2 years ago and it has failed to wash dishes p
We bought an Asko dishwasher 2 years ago and it has failed to wash dishes properly since new. We have been trying to seek a resolution for this problem for years and have been fobbed off with a list of reasons for why the problems exist. On the first callout, the technician altered the water level. They have said that Asko deliberately set water levels low so Asko can get a better water efficiency rating. We have been told that Asko is not made for Australian conditions, they have suggested that we use too little or too much powder, there may be blockages or twists in hoses. Apparently they found fault in the motherboard which was changed, now they say it is the heating module. NONE of these fixes have solved the problem and the service department are difficult to get hold of and one was actually rude. At this point, we would definitely not recommend buying an Asko dishwasher.
Published: January 24, 2018
Rooney of Maslins Beach, Other
Source: consumeraffairs.com

We have done everything including having the rep visit our home and our Ask
We have done everything including having the rep visit our home and our Asko dishwasher either fails to dry the dishes or the detergent holder fails to open. This is our second Asko. The old one performed flawlessly for several years before finally wearing out. The new one is terrible and we cannot recommend it even though the company has tried to rectify the issues up to but NOT including replacing the unit. We will never buy another Asko appliance.
Published: June 6, 2017
William of Humboldt, TN
Source: consumeraffairs.com

In March 2015 I purchased an ASKO Dishwasher D5644. Purchase Date 23-3-15.
In March 2015 I purchased an ASKO Dishwasher D5644. Purchase Date 23-3-15. Invoice ** from Domain Warrawong Sales person Robin. My ASKO dishwasher was delivered with front door damaged. I tried to contact the delivery guy to immediately return to my home and take my damaged dishwasher but wasnt able to contact him. After endless phone calls, emails to ASKO to supply me with a whole new dishwasher as a package in good working condition and quality, Sales Co-ordinator Rachael ** notified me via email that I will be only getting a replacement door panel. That Regional Appliances will be in touch to replace the door. I wasnt granted new dishwasher which I was terribly upset about.Since then I have had Regional Appliances attend to my faulty dishwasher on 3 separate occasions. 16th Feb - Due to the control panel not working. The technician reset my dishwasher (never opened the control Panel) then worked for a further 6 weeks. 4th April Due to Control Panel not working (never opened the control Panel). Regional Appliance technician visited my home and the panel work immediately for him.On the 4th April was told via phone call Sharon from Regional Appliances if their technician is to come out again and the control panel is working that I would be charged for this visit. A control panel was ordered by Regional Appliances but sent back to Asko supplier 3 months later. Between 4th April and 15th November 2016 last visit from regional Appliances. I have been turning my dishwasher off at the wall for a day or days until the dishwasher (control Panel) happens to come on. As I was reluctant to call Regional Appliances, I didnt want to be charged if it works for the Technician.The last visit from the RA Technician I explained to him that it created an unsafe environment with a huge, loud noise early in the unawaken morning with smoke and smell. He then proceeded to try and take the door off with no luck. He then proceeded to try and take the front panel off with screwdrivers and a lot of hard pulling and damage to the inside of door. I then left him to himself as my husband is a tradesman and says he hates people watching him. Within seconds he had his bag and told me it had cockroach damage.
Published: December 6, 2016
Trish of Wollongong, Other
Source: consumeraffairs.com

We decided to spend $2000 on a dishwasher for quality and a product that wo
We decided to spend $2000 on a dishwasher for quality and a product that would last. This was not the case with ASKO! The dishwasher failed just after the two year mark. Our local ASKO serviceman came out and said the circuit board was broken and possibly the pump and he would look into replacements. The company did not call back, after two months I phoned them to ask what was being done, they said they would look into it and call back. I have not heard back from them, this business is called APTCO. Our issues were also logged with ASKO which they have done nothing about. So disappointed in this company and the product! A higher price tag does not get quality, customer support, and service.
Published: September 30, 2016
Karen of Alberta, AB
Source: consumeraffairs.com

We replaced a cheap 20 year old Kenmore dishwasher to upgrade to a stainles
We replaced a cheap 20 year old Kenmore dishwasher to upgrade to a stainless, expensive ASKO dishwasher # 5233. The old dishwasher worked perfectly but we bought the Asko as recommended by the P.C. Richard & Son salesman and we liked the idea of Swedish made vs Asian built. Well since day one it's been a complete disappointment. We have had repairmen in and they find nothing to repair. It's due to a design flaw. I even put the extended post cycle on to give more cleaning time and that doesn't help. I would strongly suggest to anyone buying a new dishwasher NOT to buy Asko.
Published: March 5, 2016
John of Northport, NY
Source: consumeraffairs.com

We purchased washer, dryer, dishwasher. All of these appliances stopped wor
We purchased washer, dryer, dishwasher. All of these appliances stopped working within five years. The cost to repair washer, $600.00 to start. Dryer $500.00, dishwasher still waiting for estimate. Have decided to simply purchase new products from a different manufacturer. Would never, never, never again purchase this brand. ASKO appliances are totally unreliable.
Published: September 28, 2015
Clyde of Ridgefield, WA
Source: consumeraffairs.com

Terrible experience with Asko D5233. So disappointed in this dishwasher. We
Terrible experience with Asko D5233. So disappointed in this dishwasher. We purchased it due to salesperson recommendation and a general appreciation for Swedish-made products. Our dishwasher needed multiple repairs within the first year - the only Asko-approved repair company came out and claimed there was nothing wrong, but we could see that there was food left on plates and major spotting. Repair person blamed it on the fact that the hot water took too long to get to the washer. Ridiculous, but we ran the hot water at the sink until it was hot, then ran the dishwasher and we got the same results. Next the repair company suggested we had to first wash the dishes by hand and then put them in the dishwasher for a full cleaning. Complaints to Asko went absolutely nowhere. Asko refused to offer any solution. We spent over $800 on multiple repair visits and essentially gave up. We no longer use the dishwasher except as an overflow dish drainer to get our dishes dry.
Published: July 18, 2015
Mary Ann of Los Angeles, CA
Source: consumeraffairs.com

I bought a dishwasher in November 2015. In March 2015 the pump stop and the
I bought a dishwasher in November 2015. In March 2015 the pump stop and the water stay in the dishwasher. I call for "service" and After 4 times the dishwasher isn't repair. The service is very poor. 3 months passed and I'm still waiting for a useful dishwasher. Never again...
Published: June 24, 2015
Isabeelle of Blainville, QC
Source: consumeraffairs.com

ASKO dishwasher came with the home we bought. I cannot wait for it to die a
ASKO dishwasher came with the home we bought. I cannot wait for it to die and because of that it will probably work forever to spite me. It does not clean dishes/glasses on top or bottom racks... silverware is spotty. The supporting prongs on the bottom rack are not tall enough to support plates or bowls so they are constantly falling onto each other cutting off water/soap flow. Only thing good is the availability of doubling the cup racks on the upper rack. I will not ever buy an ASKO anything.
Published: June 20, 2015
Deanna of Livermore, CA
Source: consumeraffairs.com

Asko dishwasher model D3250 - I have read the poor reviews for the Asko dis
Asko dishwasher model D3250 - I have read the poor reviews for the Asko dishwasher and I am so empathetic, but my experience is totally different. I loved the Asko washer and dryer my sister owned, so when we purchased a 2 year old home (1999), we upgraded all of the appliances. We chose Asko for the washer, dryer and dishwasher. We did not have experienced service in the Ann Arbor MI area, so this was frustrating for the problems encountered with the washer, dryer. The belt on the dryer needed replacing once - still works.
Published: April 30, 2015
Kimberly of Ann Arbor, MI
Source: consumeraffairs.com

We replaced our old ~10 yr dishwasher because some rust was beginning in it
We replaced our old ~10 yr dishwasher because some rust was beginning in it, with a new ~1000 dollar Asko dishwasher... if I could get the old dishwasher back, I would. The Asko dishwasher will probably rank high in all categories except for one, it does not wash the dishes very good. Yes, it is quiet; yes it uses less water; but it does not clean your dishes very well * AND * it takes a LONG time doing a bad dish washing job too (2.5 to 3.5 hours). Unless you are the type that pre-washes your dishes good before you put them in the dishwasher, then this dishwasher is not for you.
Published: January 23, 2015
gordon of Gaston, OR
Source: consumeraffairs.com

Just had my Asko D55254 dishwasher installed. It took a month to order it -
Just had my Asko D55254 dishwasher installed. It took a month to order it - the type where you install the wood panel over the door. My appliance store assured me it would be very quiet. Imagine my dismay when he installed it and started it up and it's almost as loud as the 12 year old dishwasher I replaced. My daughter's Kenmore makes no sound. I thought a $1300 Asko would be just as quiet. Big mistake. Now I'm told if I want to spend another $600 I can upgrade to a Miele. I will never buy an Asko again and if I know of anyone who is thinking of getting one I will invite them to my house to listen to the loud noise it makes. It's a shame stores don't have appliances hooked up so you can actually hear them before you purchase them.
Published: August 24, 2014
Kathy of Doylestown, PA
Source: consumeraffairs.com

The asko appliances are inherited from the rich guy we bought the house fro
The asko appliances are inherited from the rich guy we bought the house from. We thought we were very lucky to get a house full of high end stuff but in all honest the performance is not anything special at all. If that were the only problem and the green story is where they hung their hat. Maybe we would be fans but the dishwasher does not do a good job of cleaning compared with other dishwashers I have had in my life that are more typical brands and the main problem is that when they are serviced the parts take forever to be received. The fix doesn't last very long and now at 8 years old the parts have been discontinued and are no longer available. The company was bought out by sub zero/wolf parent who thinks high end appliances are a good thing but not a good enough thing to keep going with parts. I will never again buy anything with the name asko, sub zero or wolf on it. Their idea of customer service is telling you politely to stick it in your ear.
Published: March 8, 2014
tim of Eden Prairie, MN
Source: consumeraffairs.com

The Asko dishwasher was sold to us as a 'premium, high end' product but the
The Asko dishwasher was sold to us as a 'premium, high end' product but the reality has been that it is inferior in its cleaning capabilities and we continually have problems with adequate drying as well as stagnant water sitting in the bottom drain. I contacted Asko who insisted that it is the dishwasher detergents in the US (same as I had used for years with previous dishwashers with no problems) and that I needed to occasionally run a cycle with vinegar to clean it out - which I do but to no avail. I highly recommend against this brand of dishwasher and will never again own one myself.
Published: November 18, 2013
Rita of Evergreen, CO
Source: consumeraffairs.com

We purchased our first Asko dishwasher 10 years ago. We burned out 2 circui
We purchased our first Asko dishwasher 10 years ago. We burned out 2 circuit boards and a pump motor. It also leaked and wrecked the wood flooring in front of unit. We called dealer, they offered $100 toward a new one. We called Roth our area distributor. They offered 500 off a new one, which is not half but thought better than wrecking our new floor. So now we are at 6 years on second washer. We had a service tech out and this one has $850 worth of work needed. It leaked and took out pump motor and main circuit board again. It is very disappointing. 1150 for 2 dishwashers not to last more than 5 years each.
Published: August 10, 2013
Jeff of La Crosse, WI
Source: consumeraffairs.com

Do not buy any Asko products. The dishwasher does not clean; the machine wi
Do not buy any Asko products. The dishwasher does not clean; the machine will break. The washing machine motor will burn out in one year and Asko will not provide any help!
Published: June 25, 2013
Keith of Charleston, WV
Source: consumeraffairs.com

We own an ASKO dishwasher. It is the worst dishwasher we have ever owned. A
We own an ASKO dishwasher. It is the worst dishwasher we have ever owned. All the glasses on the top rack have a fine grit on them after being washed in the dishwasher. All dishes must be almost hand washed before they are out into the dishwasher, or they will have the food particles on them after washing. The top rack is terrible. Dishes just do not get clean on the top rack. The racks on the bottom are constantly falling down. When we initially got the dishwasher, we had pasta and sauce for dinner. Of course the salesperson said that we didn't need to and shouldn't rinse the dishes before they went into the dishwasher... Well, all the dishes came out with a fine layer of sauce on them! The dishes then had to be taken out, scrubbed and put back in the dishwasher! This is a TERRIBLE dishwasher, and I would not recommend it to anyone.
Published: May 30, 2013
Sandy of Plainville, CT
Source: consumeraffairs.com

Worst dishwasher I have ever owned! I have tried to file defects with Asko
Worst dishwasher I have ever owned! I have tried to file defects with Asko and all they have are excuses. My dishes are never clean. It is the most expensive drying rack I have ever owned. All I do is hand wash my dishes and let it dry in the dishwasher.
Published: November 14, 2012
Maggie of Pardeeville, WI
Source: consumeraffairs.com

We purchased an Asko SS dishwasher Model D1876 10 years ago for $980 and ha
We purchased an Asko SS dishwasher Model D1876 10 years ago for $980 and have had nothing but problems with it. It first started on fire (the motherboard needed to be replaced), approximately 4 leaking issues, 2 overflow issues, thermostat replacement, cycling issues (machine would never turn off). Last month, we had another overflow and leaking issue and as soon as that was repaired, the motherboard went bad again just last week. Asko was called by our authorized repair company and they were told that the motherboard was no longer a part they were making or backing. Asko told our repairman to tell us, "Just go buy another dishwasher." Really? Who makes a product and stops making replacement parts for it? What are my options with this company?
Published: October 15, 2012
Cheryl of Dearborn, MI
Source: consumeraffairs.com

Asko dishwasher - My advice, just don't buy one. Nothing but trouble from i
Asko dishwasher - My advice, just don't buy one. Nothing but trouble from installation through numerous repairs. Plus, it never was really quiet nor did a good job of cleaning. Now even though the dishwasher is less than 10 years old, they no longer make spare parts for it. Who makes a premium product and then stops making spare parts?
Published: August 9, 2012
Jr of San Francisco, CA
Source: consumeraffairs.com

I paid premium and bought the ASKO dishwasher from Pacific Sales. Once you
I paid premium and bought the ASKO dishwasher from Pacific Sales. Once you pay your money, you are at their mercy! It’s hard to schedule installation at their pleasure. The dishwasher constantly malfunctions - it leaks and won’t stop beeping. When they come to fix the beep, they make the pump stop working. The dealer, the manufacturer, and the repair person - none of them take responsibility and each one wants you to call the other.
Published: August 6, 2012
Paul of Escondido, CA
Source: consumeraffairs.com

Our model 1876 Asko dishwasher started on fire and burned a hole through th
Our model 1876 Asko dishwasher started on fire and burned a hole through the door panel. We were lucky my wife smelled the smoke and called the fire department. A fireman said another few minutes the whole kitchen would have been in flames. Asko's response, "Don't bother us as the washer is no longer under warranty." An apology may have been appropriate.
Published: April 6, 2012
Willis of Juneau, ak
Source: consumeraffairs.com

We purchased an Asko dishwasher in August 2009, thinking that we had a 3-ye
We purchased an Asko dishwasher in August 2009, thinking that we had a 3-year warranty. Today, March 2012, the dishwasher is in need of repair for standing water, and when I called for company service, they told me that my unit is not under warranty. The company requires that you register your appliance within 90 days in order to receive the third year of coverage. Because I did not register within the 90-day period, I will have to pay for a service call. The supervisor at customer service said that this is their policy and there was nothing she can do about it. I would like to know-- why does this policy exist? The warranty should be determined by the purchase date and not on an arbitrary designation based on sending in a postcard. Secondly, many customers, including my self, are resistant to sending their information to a company when there is no apparent need for it. I perceive this 90-day registration to be an excuse to collect marketing information, and I resent that Asko is putting this "policy" above the principle of taking care of their customers.
Published: March 26, 2012
Hillary of Larkspur, CA
Source: consumeraffairs.com

I bought an ASKO dishwasher and it broke after three or four wash loads. Th
I bought an ASKO dishwasher and it broke after three or four wash loads. The entire microprocessor went out. I wanted a refund. They refuse and say that they don't have to take the dishwasher back because the warranty states that they can repair it. It seems to me that if a company sells a defective product, they should be willing to take it back for a refund. Their "customer relations" person was condescending and treated me horribly. Ugh.
Published: March 14, 2012
Christine of Fort Collins, CO
Source: consumeraffairs.com

My Asko is not even 6 years old and I have been told by my repair men that
My Asko is not even 6 years old and I have been told by my repair men that I need to replace the control board at a cost of $400. I thought this was a top of the line but this is not the first repair on this dishwasher. My last GE dishwasher lasted 15 years with no problems. The only thing high on this high-end product is the price.
Published: December 30, 2011
Cliff of North Babylon, NY
Source: consumeraffairs.com

I bought what I thought was supposed to be a top of the line dishwasher. It
I bought what I thought was supposed to be a top of the line dishwasher. It cleans sometimes. The glasses come out dirtier than they went in. Food sticks on the dishes, etc. Asko does not care about the client. The water is not hot enough. The pipe is the problem, they always find a reason to blame the client instead of the product. I had a 15 year old dishwasher and then a Maytag that lasted many years without a problem. I will never buy another Asko item.
Published: December 19, 2011
Anne of D.D.O,
Source: consumeraffairs.com

My top and bottom racks in my Asko dishwasher are rusting and the pegs are
My top and bottom racks in my Asko dishwasher are rusting and the pegs are breaking off. It is 7-1/2 years old and was supposed to be a top of the line dishwasher. It will cost $300 to replace the racks! My GE dishwasher in my old house was still there when I sold the house 17 years later, without repairs to the DW. Currently, there is an ad from my local dealer offering an $849 Bosch dishwasher for $499. Why would I ever replace the Asko racks when I can get the new Bosch? Why would I even consider buying or recommending an Asko to anyone if Asko doesn't stand behind their product? What is this company thinking? As a business owner, I understand the importance of customer satisfaction and word of mouth advertising.
Published: December 13, 2011
Kathleen of Penobscot, ME
Source: consumeraffairs.com

After only two years of minimal use, our Asko dishwasher is no longer funct
After only two years of minimal use, our Asko dishwasher is no longer functional. It has stopped pumping water. I've learned that it is a common problem that the pump stops working. It was supposed to be an expensive, "high-end" machine and we paid a great deal for what we thought was a well-made dishwasher. In comparison, we have previously purchased a Bosch dishwasher for the same price and after 15 years, it is still working perfectly.
Published: October 23, 2011
Roberta of Hamilton, MT
Source: consumeraffairs.com

Two weeks ago, we ordered a small part for our Asko dishwasher. We were tol
Two weeks ago, we ordered a small part for our Asko dishwasher. We were told it would be in our home in NJ in 4 business days, which would have the part to us on Friday. The price to ship the small part was $18! Why? Because Asko claims to have a special deal with UPS. On Friday, the part did not arrive. We called but the parts department was already closed - an hour earlier than its posted hours. On Monday, no part came. We called again. They stated that the part would be with us no later than Tuesday, end of the day. Can we get a tracking number? "No," Asko responded, "We don't give out that information." Tuesday comes and goes. Wednesday, still no part came. Thursday morning, we called again. They put me on hold to contact UPS and discovered that the part went to New Mexico. At this point, my dishwasher has been broken for weeks. Their response was, "Sorry for your frustration." I state that the mistake was made on their part and that I want the part shipped overnight. At $18 for shipping, it's ridiculous not to have the part in two days! They could have shipped it through priority mail and given better service for a fraction of the cost. Their response was, "Asko will let UPS know that that is what you'd like." I stated back, "No, I wanted Asko to direct them to ship the part overnight or ship a new part directly from the warehouse overnight. This was their mistake." Again, their response was that they contacted UPS in New Mexico and had let them know that we want the part overnight. At this point, I asked to speak to a supervisor, the person said, "She isn't here, but I'll take your number and she'll call you back." I received no phone call. This isn't the first experience I've had with Asko. It will be the last. I wouldn't recommend them at all. Their level of customer care is horrible.
Published: August 19, 2011
Laurey of Maplewood, NJ
Source: consumeraffairs.com

I bought the Asko 3251 model dishwasher when I had my house built. I've ha
I bought the Asko 3251 model dishwasher when I had my house built. I've had to make more service calls on it than the $200 Kenmore dishwasher in my very first home. There have been constant problems with water not draining, water leaking under the machine, main board failure. The latest problem is the need to replace the diverter value. When I called Asko to complain about the large number of problems, they simply acted as if it wasn't their problem. No offer to help in any way.
Published: August 16, 2011
Andrew of Dallas, TX
Source: consumeraffairs.com

Asko Dryer Reviews:

Clothes roll into tight tube and will not rinse well or be clean even with
Clothes roll into tight tube and will not rinse well or be clean even with reverse of tub. The dryer rolls clothes into tight tube shape and have to pause cycle to untangle; even single sheet for drying.
Published: December 7, 2020
Gary of Johnson City, TN
Source: consumeraffairs.com

If anyone is considering ASKO don't bother. Useless bunch of ???. Service i
If anyone is considering ASKO don't bother. Useless bunch of ???. Service is a joke. Washing machine paid in full weeks ago, ordered and promised to be delivered 3 times over last few weeks, today being the latest promise.... Guess what.. no bloody machine delivered. Could have bought an LG machine and dryer for less and be using the bloody thing now. Beyond pissed off.
Published: December 1, 2020
JACQUI of Other, Other
Source: consumeraffairs.com

After purchasing a washing machine (8KG Front Loader Washing Machine: W4086
After purchasing a washing machine (8KG Front Loader Washing Machine: W4086P.W.AU), dryer and pedestal drawer from ASKO in March 2020, we have had the washing machine replaced because the first one was faulty then the 2nd machine repaired twice because it leaked. We are awaiting our third replacement pedestal drawer because the first two were faulty. Customer service is non-existent. Highly recommend NEVER buying from this company.
Published: July 7, 2020
Qld of Bundaberg, Other
Source: consumeraffairs.com

Swedish whitegoods brand Asko designs and manufactures numerous kitchen and
Swedish whitegoods brand Asko designs and manufactures numerous kitchen and laundry appliances. It has a strong focus on energy-efficiency, which is particularly evident in its clothes dryer range. Producing mostly heat pump dryers, Asko might not be the cheapest name around, but you can probably expect a clothes dryer that will save you money on electricity bills in the long-term, provided you’re happy to pay a little extra upfront. Read on for a guide on what features and technology you can expect from the Asko range.
Published: June 24, 2020
Tahnee-Jae Lopez-Vito
Source: canstarblue.com

This drier is efficient, does not need ventilation. I has not missed a beat
This drier is efficient, does not need ventilation. I has not missed a beat in the 5 years I have had it and I bought it from a clearance sale. One piece of advice if you are new to Heat Pump driers, READ THE MANUAL! and clean the filters as per the instructions.
Published: June 19, 2020
Adrian
Source: productreview.com.au

I purchased an ASKO dryer in November 2019. Today 05/13/2020 I'm havin
I purchased an ASKO dryer in November 2019. Today 05/13/2020 I'm having problems with it. The gasket came off. The technician was here, worked on it. He put the gasket on but it looks terrible, like a 2 yr. old put it on. He messed up the door where it's now hard to close and scratched it. It's now making weird noises. Worse. $2,000 machine.
Published: May 24, 2020
Joyce of Boca Raton, FL
Source: consumeraffairs.com

Overall the Asko dryer we have is incredibly perfect. It is reliable and fi
Overall the Asko dryer we have is incredibly perfect. It is reliable and fits neat in a 2'x2' space stacked. The only complaint is that they are super expensive and expensive to repair. For example, we needed to repair the dryer and the installation of a simple fan belt cost $600.
Published: February 19, 2019
Jay of Huntington, NY
Source: consumeraffairs.com

This machine was looked after by myself, and very much so, and had Asko dea
This machine was looked after by myself, and very much so, and had Asko dealers come and do the services on it. Hence my disappointment when it died around November 2020, after only purchasing it in May 2015. I had the Asko repair man out twice during 2020 as something was amiss, to be told the cost to repair would be staggering, as they would need to order and replace the main box before they could even attempt to find the issue with it, the decision not to repair was simple, it would then cost more than half the price I paid for it in the first place, and that was without the service calls already paid for to fix it !! So I have an amazing looking Asko Heat Pump Dryer, that still looks brand new, sitting on top of my Asko Washer unable to do it's job. I will never buy an Asko dryer again, even if it's on SALE, as mine was, as for the price $$$$, definitely not worth the value for money the length of time it lasted when knowing how well the machine was looked after in the first place.
Published: June 10, 2015
Leone Corker
Source: productreview.com.au

Washer/dryer set are 5 years old. Washer has broken 3 times (Twice the magn
Washer/dryer set are 5 years old. Washer has broken 3 times (Twice the magnet component on the drum broke and once the latch had a short in the switch and wouldn't start). All three of the repairs were under warranty but all took a week or more to be fixed. Now the dryer is broken. Faulty gas valve. No longer under warranty. I wouldn't recommend Asko appliances to anyone.
Published: April 12, 2015
Rachel of Lynden, WA
Source: consumeraffairs.com

Bought a gorgeous stackable titanium ASKO washer/dryer in May of 2013. By D
Bought a gorgeous stackable titanium ASKO washer/dryer in May of 2013. By December the dryer was whistling a high pitched squeal. Turns out the belt was already a problem. We took the time to hunt down the proper warranty repair folks. They didn't have a replacement belt. They told us it would be at least three weeks for the belt to arrive. The washer is amazing and does a great job. We like the dryer as well - except for the whistle from the bad belt and the very loud performance altogether. Part of the reason we bought this model is that it is supposedly made for small spaces. But why would they design a product that floods its space with what sounds like a gigantic hair dryer? We have to leave the house to dry clothes because the dryer is SO loud. And the bad belt/whistle? Unbearable! Like so many European products, it is made of quality materials, is deeply thought through - but fail to work reliably. So frustrating!!!!! I hate to say it, but the repair folks are eventually going to come back and replace the practically new belt that doesn't work (already) - and I don't trust that the replacement won't have the same problem! I want ASKO to do well as I like the Swedes and the design is beautiful and I love beauty - but...
Published: February 13, 2014
Tim of San Anselmo, CA
Source: consumeraffairs.com

I purchased an Asko washer/dryer combo on 11/26/10, registered warranty on
I purchased an Asko washer/dryer combo on 11/26/10, registered warranty on 1/20/11. Unit needed repair within 1 year. I called service tech (after getting approval from Asko). No problem. Within days, it needed another repair. It took over 2 months as Asko had to send the part. Now, we are on #3 repair. It's been almost 3 months and I have no working unit. Today, Asko says our warranty is not valid, yet our initial call (3 or so months ago!) involved a repair person coming out, Asko telling us and the tech they were sending the parts, and an offer to basically rebuild the unit. No repairs have happened. By the way, 3 years from 11/26/10 is 11/26/13. It's Dec. 21, 2012. My husband has had many phone calls and emails with various people. Finally, Chris ** agreed to refund us $550 for the unit. I am more skeptical and called again for more information and was told it will be $550 toward the purchase of another Asko washer. I was also told they do not make washer/dryer combo units. Well! What's the point? Asko made one before. We have the WCAM 1812. We purchased a supposedly top-of-the-line product that doesn't work. Why would I buy anything else from this company? Asko hasn't honored this warranty. Why would I expect them to honor any of their warranties on any of their products?I can go online, enter our serial and model # and pull up a page that says it's a 3-year, Bumper to Bumper, No Worry Parts and Labor Warranty. Yet, I still have a useless piece of junk sitting in my home purchased from a company that continues to lie to me. Their customer service reps just seem depressed and are virtually useless. But I will continue to call and write until this runs out on 11/26/2013.
Published: December 22, 2012
Carole of Tulsa, OK
Source: consumeraffairs.com

I bought a washer and dryer, that was bought second hand from a reputable A
I bought a washer and dryer, that was bought second hand from a reputable Asko dealer. It was still within its warranty period. After 5 days of usage, the washer quit working. I called Asko, and for two days, they asked for sales receipts, had the installer go out and check and make sure it was all hooked up, and verify it was not a user or install problem. It took 2-3 days to re-register the product. Then when it came time to actually do the work, they said it was not under warranty, because the original purchaser had not registered it within 90 days of purchase. I talked with a supervisor as well, and all they did was say it was policy, policy, policy, like they were robots. If this was the problem, why did they waste 2-3 days of our time, and have people go out and check things out? Would I ever buy Asko again? Absolutely not. They treat their customers like dirt, and talked down to me, because the original purchaser did not register on time, and I should have checked this out before purchase. For as expensive as their product is, you think you would get better customer service. For them, it was all about being registered, the numbers, nothing about the human on the other end. The story does have a happy ending though. The appliance dealer took back the Asko appliances, apologized, and brought out a new pair of Electrolux, and did not charge for the delivery. Hamilton's Appliance in Gladstone Oregon rocks! They have awesome service. Asko customer service needs to have more humanity, and not waste people's time, and then in the end, deny them service. It’s not a good way of keeping your customers.
Published: March 15, 2012
Doug of Gladstone, OR
Source: consumeraffairs.com

I bought a package washing machine and dryer with the ironing board include
I bought a package washing machine and dryer with the ironing board included. I bought it from Retravision who told us that it was a new model, so we bought it after the sales person said that Asko is very reliable and we wouldn't have any problems. It was only a month in and already the washing machine was playing up; we put up with the problem for a couple of months but became unbearable. Now, the dryer isn't spinning and one problem after the next. We then find out from the service people that the units we bought were actually four years old stock; not what we were told when we purchased them. I would love for someone from Asko Management to rectify this problem, so we have machines that actually work.
Published: November 12, 2011
Wilson of Perth, OTHER
Source: consumeraffairs.com

Asko Washer Reviews:

I Purchased an Asko DS3100ss Dishwasher in 18/09/2004, I have had two repai
I Purchased an Asko DS3100ss Dishwasher in 18/09/2004, I have had two repair call outs in the last two years for faulty wiring loom which has been earthing out to the chassis. A local Asko Invoice ** and **. I believe that this is a dangerous situation and would be common to all their machines, so be careful. I mentioned that this is an issue to the service man who in turn replied with "Well it is getting old. They are no good after 10 years." The machine has performed as the designer intended but a faulty wiring loom is dangerous and costing me money. Not them.
Published: February 12, 2020
Neil of Victoria, Other
Source: consumeraffairs.com

My previous washing machine was a $400 Fisher & Paykel. Worked for 14 y
My previous washing machine was a $400 Fisher & Paykel. Worked for 14 years then died. Spent $1700 to buy an Asko, malfunctioned in the 4th year. Costed me $225 to fix it. So DON'T BUY ASKO! CRAP! Just spend a third of the money and buy a Fisher & Paykel or any other mainstream ones.
Published: November 12, 2019
F. of Other, Other
Source: consumeraffairs.com

I appreciate this front load washer and not having an agitator which introd
I appreciate this front load washer and not having an agitator which introduces balance issues. The drum can be spinning at 1000 rpm and the machine barely trembles.
Published: March 10, 2018
Retiould1939 from Scandia, KS
Source: appliancesconnection.com

Still trying to figure out if there's anything this Asko washer can�
Still trying to figure out if there's anything this Asko washer can't do. I'm a pre school teacher and my clothes have been privy to all manner of stains. Even if I'm not able to get them in the wash until after work, my clothes always come out spotless!
Published: February 6, 2018
Tecame from Laurel Springs, NJ
Source: appliancesconnection.com

All the washers I've had before made me choose between getting stains
All the washers I've had before made me choose between getting stains out or not having my colors fade. With my new Asko washer, I can buy new clothes without worrying!
Published: January 27, 2018
Sencte from New York, NY
Source: appliancesconnection.com

We bought an ASKO W6884 ECO washing machine which worked well until just ov
We bought an ASKO W6884 ECO washing machine which worked well until just over two years old and out of warranty, it started making slits in clothing amid a loud squeaking noise. I contacted ASKO who sent a service man costing $100, he telling me that the machine needed a new drive belt which would take a few days and cost $200. When he rang to return with this part, he asked me to disconnect the machine and have it ready for him, out from the cabinetry where I'd paid ASKO to install it when we bought it. I declined, politely telling him that it was his job.When he arrived, he requested some towels which I assumed were to absorb any leaking water, but was surprised a short time later to find the kitchen floor and adjacent cabinetry awash, with him having rolled the towels up under his knees. A short time later, I heard a loud banging coming from the kitchen, and on walking in, found him kneeling on our towels, vigorously banging a claw hammer onto a shifting spanner to undo the lock nut at the back of the drum. He told me that the lock nuts on ASKO machines were always difficult to undo, that often these were sealed in with Loctite.I told him to stop, to use a ring spanner as he was stripping the lock nut to which he replied that he didn't have one which very much surprised me. I told him to stop work and rang ASKO's service manager, an extremely rude, arrogant woman called Varni to whom I related what had happened and that I was very unhappy. The repairman appears to have been a backyarder contracted by ASKO, he having come without towels or proper tools, leaving the place with the floor and cabinetry still awash. I shall never buy or recommend ASKO to anyone, and hope for ASKO's sake that I never change my sales' job to selling household appliances.
Published: December 31, 2017
Robert of Patterson Lakes, Other
Source: consumeraffairs.com

I think it’s fantastic how easy it is to add things mid wash in this Fron
I think it’s fantastic how easy it is to add things mid wash in this Front Load washer. I also really appreciate how deceptively big the interior on this model is.
Published: December 17, 2017
Liatilanto from Elizabethton, TN
Source: appliancesconnection.com

I needed to replace my Asko washer since I sent it off with my son who'
I needed to replace my Asko washer since I sent it off with my son who's going to grad school. It still worked like new after 10 years so I decided to purchase this Asko Logic model washer. Familiar design makes it easier to use. Feels like it's going to last at least 10 more years.
Published: November 27, 2017
Ciagooract from Haymarket, VA
Source: appliancesconnection.com

Expensive and until now reliable 5 year old Asko W6444 front loading washin
Expensive and until now reliable 5 year old Asko W6444 front loading washing machine (purchased Oct. 2012). In May 2017 the gap seal burst out of machine door while machine was on. Contacted Asko to request a technician to come out. I explained what had happened. Person on phone said "we know about that problem". He said there is a Youtube video that we can watch explaining how to replace the seal ourselves and that way save a technician coming out. I asked if perhaps the seal had now stretched and might come off again. He said "it is a bit of a design fault". We watched the video and couldn't do it. Rang them again. The woman said we would have to pay for a technician to come out. I said "That's unfair because I was told it was a design fault". She repeated that we would have to pay. We needed the machine fixed and so I said "Alright, we'll pay in the first instance but I will take it further". I then contacted Consumer Affairs. They said we shouldn't have to pay if it's a design fault. After it was fixed I wrote to Asko saying I wanted a refund for the technician. I received a reply which said the problem was my fault because either I had 1. an unbalanced load (my husband and I were standing next to the machine which sounded normal when suddenly the seal burst through the door). 2. Tried to clean the cabinet or seal area and rubbed it too hard (I hadn't cleaned it recently at all). 3. There was a water leakage because I had not pushed back the detergent dispenser properly (rubbish). She said it was "certainly not a manufacturing defect" and was "a purely cosmetic part that can come off due to just normal wear and tear". She said that we were definitely obliged to pay. She said "I am sorry I cannot assist with refunding any costs AT THIS STAGE" (my capitals). Does this imply if I continue to argue she might... Pathetic. This problem is obviously VERY common for them to go to the expense and trouble of making a Youtube video on how to fix it yourself. Rubbish response.
Published: June 23, 2017
Pirjo of Bridgewater, Other
Source: consumeraffairs.com

When I first bought this item, the dashboard was faulty giving me an F4 sig
When I first bought this item, the dashboard was faulty giving me an F4 signal, when there was no problem with the water supply. The next problem I had was the spinning. The washer would stop spinning. I booked a services, the guy took over 2 hours to fix it. Paid over $200 for the service. When he leaves the spinning is fixed and washer starts making noises. I call him up and he tells me the noise will go in a few days when whatever it is inside will go down the coin whole. Well the noise didn't go and guess what my washer isn't spinning any more less than two months after the service. So I call him up wanting to know answers and how typical it is of him to say I need to book another service.
Published: March 12, 2016
Fatima of Sydney, Other
Source: consumeraffairs.com

Purchased ASKO front loading washing machine W6444 in April 2013 at a cost
Purchased ASKO front loading washing machine W6444 in April 2013 at a cost of $1499. Only 2 1/2 years old and a part of the front door cover flew off whilst on a spin cycle. A large crack has now appeared on the door. The detergent dispenser also leaks. Contacted ASKO on their 1300 number but was given the run around and disconnected. Followed up with an email to ASKO Australia explaining the problem but have received no response even though their website guarantees same day or next day response. Would never purchase another ASKO product.
Published: November 6, 2015
Ben of Eaglehawk Neck, Other
Source: consumeraffairs.com

W6221 - Bought the washer in 12/2001 for the internal heater and temp setti
W6221 - Bought the washer in 12/2001 for the internal heater and temp settings. In 5/2007 it stopped working, did not spin. Ended up replaced, level switch Board Control and Motor for a cost of $653.00. 2/2015 it stopped working on every cycle. Push the start button and only hear a click, nothing else happens except the door lock releases when pushed. This model does not have a led display so no error codes are displayed.
Published: February 14, 2015
Mike of Newark, OH
Source: consumeraffairs.com

I bought an Asko W6884 washing machine approximately 1 year, 1.5 years ago.
I bought an Asko W6884 washing machine approximately 1 year, 1.5 years ago. The first one was leaking water, the door did not close properly. Asko sent the technician twice then changed it. No drama. The second started to do a squeaky noise and sounded like a spring inside just broke after a couple of months. The technician came again, few months later same story. After 4 technicians visits, Asko replaced it with a new one. No drama. The new one started to do the same squeaky noise, the technician came once, few weeks later same noise.I have asked Asko to give me the money back as I bought their product to have a reliable machine as I did not want to deal with repairs. The washing machine does a good job is totally programmable which is the reason I bought it in first place but I think there is something wrong with the spring system. Like a design defect. I don't believe I have been sooo unlucky to get 3 defected machines. I am disappointed because I bought Asko to have a quality product, reliable and energy wise machine.
Published: June 21, 2014
grazia of Brisbane, Other
Source: consumeraffairs.com

I am a backyard tech so do my own repairs on most things. Bought Asko D3122
I am a backyard tech so do my own repairs on most things. Bought Asko D3122 Dishwasher 3.5 Years ago. Within 18 months drain hose had split. Drain hose from Asko twice the price of non-genuine Bunnings knockoff. Replaced Hose. Now at 3.5 years the power cord fried at the plug. Replaced plug - fixed it. 5 days later no power at all. Checked wiring behind kickplate and found float switch plug burnt out (after research I believe this seems to be a common problem that will eventually take out the main board in most instances in this model).When attempting to get the machine fixed at ASKO HEAD OFFICE AUSTRALIA my dealings have left me less than satisfied. Poor call back from customer service when contacted by phone though very pleasant to talk with. Extremely Poor face to face customer service at their HEAD OFFICE in AUSTRALIA. After reading other peoples experiences and now experiencing this same DISRESPECT OF TRUE CUSTOMER SERVICE I urge ANYBODY thinking of buying an ASKO APPLIANCE to STAY AWAY.
Published: May 27, 2014
Paul of Hastings. Victoria., Other
Source: consumeraffairs.com

We bought the stainless steel Dishwasher in November 2010. The first day's
We bought the stainless steel Dishwasher in November 2010. The first day's use had us with a leak of water on the floor and in the electronics compartment. ASKO wanted me to buy a Torx screwdriver and do the repairs. It is a machine with a guarantee, ergo, I said no. The service organization wanted me to pay for service, and I said no. Eventually, the machine dried up and the electronics began working again. Now in the third year, the machine has failed. The control board has failed. I phoned and wrote ASKO USA for a diagram of the machine. They did send one for the front door, but not the diagram of the location of the control board (which has failed). Their product is no longer sold in Montreal. We have no distributor and all parts have to come from afar (USA, Sweden, etc.). The machine is quiet, and when it worked, washed well, and was at a premium so that we could/would not have a noisy washing machine. There is no service for the product. There is a very polite telephone answering service, but no follow up. This company acts as if it is bankrupt. Lack of product support is why I would never recommend or buy another ASKO product.
Published: October 14, 2013
Leslie of Cote Saint Luc Quebec, QC
Source: consumeraffairs.com

This is my 6th Asko washer since our original purchase. Thank goodness we h
This is my 6th Asko washer since our original purchase. Thank goodness we have an awesome additional insurance. After last replacement, Asko offered us 3 days to give us $400.00 to get rid of us for our $1500.00 machine, which we refused. Yes, they replaced the machines that many times. But why did these machines not hold up? Shouldn’t they be required to continue coverage? We should still have 4 years on the recent Asko washer. We have no company backup. The service for the additional warranty is covering for another 6 months. The bearing is going now. Every time I need service, I’m without a machine for a month. I’m really frustrated with Asko’s material.
Published: December 6, 2011
Amelia of Long Prairie, MN
Source: consumeraffairs.com

I have a washer (W6903) and the control panel stopped working properly. I c
I have a washer (W6903) and the control panel stopped working properly. I called ASKO back in April to have it fixed. That started a series of frustrating events that has me here today in August, with my machine still not working. They had me set an appointment with a local repair service (American Home Products - Los Angeles). They came out and confirmed that the panel needed to be replaced and then tried to extract non-warranty payments for knobs. I complained and they backed off from that, but said they may need to replace knobs when they replaced the panel but that would be on them. They finally go the part, replaced it and then broke the knob.Do you think they had the knob in question? No. Then they told me it was on back order and I had to wait more than a month before they go the part. Once they got the part, they scheduled an appointment and just didn't show up. They did not call to reschedule or apologize for not showing up. I have since been going around in circles with ASKO to have them set up a new company. ASKO's repair service has to be the worst I've ever encountered.
Published: August 13, 2011
Eden of Los Angeles, CA
Source: consumeraffairs.com

Avanti Dishwasher Reviews:

I ordered this Avanti dishwasher for my home, as it was one of the most eco
I ordered this Avanti dishwasher for my home, as it was one of the most economical ones in the 18" size. I had never heard of this brand name before and was hoping that it would be a good one. I have now been using it for a couple of months and I wanted to share that I love this dishwasher; it's surprisingly quiet, and although small it is set up for maximum amount of dishes and they come out beautifully clean! I couldn't be happier. I always read reviews to get a feel about purchases and figured someone would appreciate mine. I would highly recommend this dishwasher.
Published: June 17, 2020
Happygirl78
Source: homedepot.com

I have had great luck with this unit. The assembly was very easy and adapte
I have had great luck with this unit. The assembly was very easy and adapted to my space perfectly. It was very light to carry as I had to pick up at the store due to Covid-19. Cleans the dishes very well.
Published: June 9, 2020
by JC
Source: homedepot.com

After I picked up the kit to install everything was fine. That should be in
After I picked up the kit to install everything was fine. That should be included when you purchase the product.it works fine !!
Published: December 31, 2019
Bill
Source: homedepot.com

I am now used to the various controls and like them. I still find the loadi
I am now used to the various controls and like them. I still find the loading racks do not adequately fit the sizes of my dishes. Also the silverware basket is taking some time to adjust to. In general I like the new dishwasher. It cleans my dishes well.
Published: December 18, 2019
Sandee
Source: homedepot.com

We chose this model because it was one of a very few that would fit under o
We chose this model because it was one of a very few that would fit under our available counter height. So there was some initial concern about quality as Avanti was not our first choice of manufacturer, but the installation was very simple, and the subsequent dish washing performance is excellent.
Published: December 3, 2019
by Robert
Source: homedepot.com

Avanti Dryer Reviews:

First of all, some reviewers are stating this is a "ventless" dry
First of all, some reviewers are stating this is a "ventless" dryer, and it is not. It does need to be vented. I got a venting system on Amazon for around 11 dollars, it has a vent tube and a box that you put water in, this catches what little lint comes out of the dryer and recycles the heat back into your house. Alternatively, you can vent it out a window. I chose this dryer because the all-in-one ventless dryers don't really "dry" your clothes and are more expensive. The filter system is inside the dryer on the inside back wall and works amazing. I have lots of pets and I have to say, this little guy works great, I have not seen any lint at all in the ventless lint box thingy that I purchased from Amazon. Dries everything completely too. I matched this with a danby washer #see that review# and am very happy. I live in a little beach house so there is no 220 access and no washer/dryer hookups and this works perfectly. I put it in the kitchen and dry my clothes while I'm doing other things, then push it under the table when I'm done...it is small and takes up little space. Beats going to the laundromat for sure. Plus, this company is great, shipped it out right away and prices are better than at any store. You can't beat them.
Published: May 10, 2016
beach house lady
Source: compactappliance.com

l purchased this product based on other reviews. l was not disappointed. it
l purchased this product based on other reviews. l was not disappointed. it was easy to install and use, also more quiet than my last dryer. the lint screen is easy to clean. the clothes dried fairly quickly, and l love the ventless feature.
Published: May 10, 2015
ghostrider
Source: compactappliance.com

I bought a portable washing machine first and have been hang drying for a w
I bought a portable washing machine first and have been hang drying for a while. This was fine in warm weather but time consuming and a pain in the winter so I bought this item and am amazed of how well it works. I had no way to vent a regular dryer in my apartment so it is perfect with the vent less dryer attachment. Would recommend this item for anyone with very little living space. It works perfect for my family.
Published: April 10, 2015
stellaswhiskey
Source: compactappliance.com

I live in a small two bedroom apartment was looking for a very small dryer
I live in a small two bedroom apartment was looking for a very small dryer that did not need to be vented outside. I watched a lot of you tube videos and did some research and came across this dryer. I purchase a Avanti Front Load Dryer and it works awesome. It is small but it works great for my son and I it. Works great on small loads but takes just a little longer on larger loads.
Published: March 10, 2015
Heather
Source: compactappliance.com

So thrilled with this Avanti Dryer! The convenience of having an apartment
So thrilled with this Avanti Dryer! The convenience of having an apartment size laundry appliance in the house is wonderful. The dyer is very efficient and matched to the load size of my apartment size washer. The lint filter is easy to clean. Living Direct had it in stock. It arrived in good condition and was easy to assemble. It came with a small vent. If you want to vent it outside, you will need to purchase additional venting hose and an outside vent. Thank you!
Published: February 10, 2015
Happ
Source: compactappliance.com

Avanti Microwave Reviews:

Great power for its size and fit perfectly on the shelf in my pantry! Looks
Great power for its size and fit perfectly on the shelf in my pantry! Looks great & works great. Warms better than expected. We are well pleased
Published: August 11, 2020
Frankie93
Source: BestBuy.com

This was one of the few microwaves that was small enough to fit where we wa
This was one of the few microwaves that was small enough to fit where we wanted to put it, it also looks very clean as well
Published: April 11, 2020
Reviewer5467
Source: BestBuy.com

This is a great microwave and just the right size for the area we have. Con
This is a great microwave and just the right size for the area we have. Controls are easy to use. Lightweight, and compact. Powerful enough for all that we need and so much quieter than our old one.
Published: May 11, 2016
Bookmaven
Source: BestBuy.com

The Avanti microwave is a perfect fit for my granddaughter's dorm room
The Avanti microwave is a perfect fit for my granddaughter's dorm room at school. It matches the small refrigerator perfectly and is a great addition to their kitchen.
Published: April 11, 2016
CarolineVDP
Source: BestBuy.com

I was looking to find a quality microwave that would fit in just the right
I was looking to find a quality microwave that would fit in just the right spot in my kitchen. This one does the trick and has worked very well so far!
Published: May 11, 2015
sdhi
Source: BestBuy.com

Avanti Range Reviews:

If you turn a burner's valve on you will receive gas ! Even if you don
If you turn a burner's valve on you will receive gas ! Even if you don't light the burner with the ignitor or a match you will receive gas. Just be smart. It fits in my tiny kitchen and in years it's worked like a champ. I couldn't be happier with this buy. I especially like the top burner broiler, just like it's bigger brother's broilers. And it's ready for propane too. This is a buy and hold recommendation.
Published: August 21, 2020
BAT guy
Source: amazon.com

Great stove! Easy to set up for propane. I have done many propane conversio
Great stove! Easy to set up for propane. I have done many propane conversions from frigerators to dryers and this was one was by far easier. I have read all the negative reviews and every one of the issues mentioned could have been solved just by following the simple instructions on how to install and also adjust the flame if need be. My stove made it all the way to Alaska without a scratch or dent, and yes even thou your box showed no damage, just flip it side ways or up side down like the freight companies do and you can damage the stove and yet the outside box still looks fine.
Published: September 18, 2018
Richard Watson
Source: amazon.com

I'm so happy that I upgraded my old stove to this newer model in my sm
I'm so happy that I upgraded my old stove to this newer model in my smaller basement flat. It has closed-door broiling which is nice and storage underneath for pans. I like that it has an electronic ignition for gas so that it is more energy efficient. I haven't made anything on it yet but hope to get a lot of use from it.
Published: August 11, 2018
SQ
Source: amazon.com

I love this stove! I should've posted a review earlier, but it fits in
I love this stove! I should've posted a review earlier, but it fits in my little kitchen, and it matches my Samsung fridge and other appliances perfectly!
Published: September 20, 2017
Brenda H
Source: amazon.com

Very handsome unit. Safety features (read: clicking) to make you aware of f
Very handsome unit. Safety features (read: clicking) to make you aware of flowing gas is annoying but all new ranges do that, I think. This range seems to have all the same features as any full size top of the line gas range. It feels sturdy. The unit was missing a screw for the railing of a bottom drawer. Rats. I called Amazon and they said they couldn't help with the screw but would gladly take the range back. For a twenty cent screw?? Nope. However, they insisted on extending my Prime when I declined a discount. The rep's idea, not mine. Then I called Avanti. With two minutes they took my shipping info and said they'd send out a whole new drawer assembly because they don't carry the screw. All in all, this speaks awfully well of both Amazon and Avanti. I hope this was helpful.
Published: December 22, 2015
christopher j hamilton
Source: amazon.com

Avanti Refrigerator Reviews:

I purchased a chest freezer due to hard times going through this pandemic a
I purchased a chest freezer due to hard times going through this pandemic and money has been very tight so eating has been a blessing. I've had this product about 6 months not quite came home from work and the whole freezer full of meats were gone. Don't know what's going on with the replacement of my product. It's still under manufacturer warranty and even if or when it gets replaced I don't know how I'm even going to put anything in it. I am just very unsatisfied with the quality of this product. I understand it's not going to last forever but never dreamed it would only last 6 months.
Published: August 24, 2021
Jackie of Williamston, SC
Source: consumeraffairs.com

I purchased via Avanti top mount refrigerator stainless steel, model FF10B3
I purchased via Avanti top mount refrigerator stainless steel, model FF10B3S on January 28, 2019. The unit broke on July 28, 2021. I contacted the manufacturer and they indicate there are no service repair people in Henderson and Las Vegas area. I think a refrigerator freezer that cost $700 should last longer than 2 1/2 years.
Published: August 4, 2021
Ryan of Henderson, NV
Source: consumeraffairs.com

I bought the refrigerator and used it for 4 years. The motherboard went out
I bought the refrigerator and used it for 4 years. The motherboard went out and I have been waiting for the part for 8 months. I have called Avanti or 6 times and they keep pushing the order status out. They keep on promising it is coming. DO NOT BUY. They are useless.
Published: February 7, 2021
Emilio of Califon, NJ
Source: consumeraffairs.com

The beverage cooler refrigerates fine, but the glass door fogs up between t
The beverage cooler refrigerates fine, but the glass door fogs up between the double glass. I called Staples and they wanted to have me send the unit back, but I had already discarded the nice shipping box so I decided to contact Avanti and offer to just replace the door if they'd send me one. Avanti said it was normal to fog inside. The clear door is the reason I purchased it for twice the price of a regular mini fridge. It appears the door does not have the space between the glass under a relative vacuum. Save your money and buy a different brand if you want a see-thru door.
Published: August 17, 2020
Mitchell of Knoxville, TN
Source: consumeraffairs.com

We purchased this refrigerator with a freezer on top for the basement to us
We purchased this refrigerator with a freezer on top for the basement to use for overflow during holidays. We have had it for four years and it turns off at its convenience. We did have someone out to fix it last year but it continues to turn on and off but mostly off. It is currently waiting for the trash man on the curb. Very disappointing and a waste of money.
Published: November 5, 2019
Rose of Commerce Township, MI
Source: consumeraffairs.com

Experience should be zero. I bought the CF10M0W Nov 2015 and it just went o
Experience should be zero. I bought the CF10M0W Nov 2015 and it just went out, stop working. Called the company who have me the number to JR Martin App. I spoke with the tech who stated there will be a $99 service cost and if it was the compressor $300 in labor. Well, the freezer cost $280. The staff at Avanti rude and unprofessional.
Published: February 18, 2019
Anthony of Lilburn, GA
Source: consumeraffairs.com

First of all DO NOT purchase any Avanti Products appliances! We purchased a
First of all DO NOT purchase any Avanti Products appliances! We purchased an upright freezer online December of 2017. We noticed that it seemed to not be holding a freeze about June 2018 but also thought it may be because we keep our freezer in our garage and everyone knows how hot our summers are here in NC so we thought it was because it was working overtime trying to stay cold! So we let it go! Well we noticed in October which for the most part is a little cooler here in NC that things in the freezer were still completely defrosted. I mean a whole 9 pound ham that had been in the freezer for at least 3 months was completely thawed out? So we decided there was a problem with our freezer for sure! We contacted the company we ordered through. They said they only warranty for the first 30 days after that it falls back on the manufacturer which was Avanti. They gave us all the contract info for Avanti and our purchase date. So we moved on to speak to Avanti directly. They said yes we were still under warranty. So we got the ball rolling on the way they handle their warranty. Of course first we had to have someone out to service it from their company (we were supposed to receive a phone call with an exact date for service within 3 days). Needless to say 3 weeks later I never heard from them? So I called Avanti again. They proceeded to say oh sorry after we looked further into it we realized they don't have a service company in our area??? So since they have pulled up my warranty claim they realized with my model number that these units were known to have problems so they were just going to replace it? I got an email that night from Avanti with my warranty claim and what I had to do to get it replaced. Most were easy to accommodate but one thing on the list was cut the cord to the freezer and mail it to them??? Well not a problem except my freezer was still full of half frozen food? And I got the email the night before we were going out of town for almost 2 weeks for Christmas? So not an option? Can you imagine the mess of a completely thawed out freezer in NC 2 weeks later?? No thanks! So when we got home I called Avanti and they said they no longer were going to cover our warranty? Because I did not send them the cord in a timely manner?? So very long story short... DO NOT purchase Avanti Products! And please research before you purchase any large products! Now we are out over $400 for the freezer and probably over $600 worth of food!! Lesson learned???
Published: February 18, 2019
Rebecca of Rocky Point, NC
Source: consumeraffairs.com

Bottom line don't buy Avanti! I had a gift given to me on a brand new refri
Bottom line don't buy Avanti! I had a gift given to me on a brand new refrigerator after plugging in twice. The product basically runs the unit does not cool. I called and contacted the repair locations. I also called the 1-800 number on the back for service. They gave me the run-around on the phone that the manufacturer's date was older than a year and because of no receipt they can't fix the cooling part on the unit so basically I'm out of a refrigerator. But I have a same refrigerator that's 10 years old that works perfectly fine but from a different manufacturing company that's never had any problems. So again think about before you buy an Avanti product. They don't stand behind their product or won't go simply out of their way to check it to try to help out a consumer.
Published: December 11, 2018
Robert of Pompano Beach, FL
Source: consumeraffairs.com

I have a small upright freezer because of space concerns. Its design with b
I have a small upright freezer because of space concerns. Its design with bins allow for easy access but it does diminish the capacity somewhat. But I find it adequate for my needs as a single member household.
Published: June 10, 2018
Jo of South Haven, Michigan
Source: consumeraffairs.com

Bought a wine cooler WCR682SS-2 from Wine Cooler Direct. First unit came di
Bought a wine cooler WCR682SS-2 from Wine Cooler Direct. First unit came did not operate, they shipped a second and worked fine for two years and now it freezes the bottom shelves of wine. I also bought extended warranty and they said I would have to find a serviceman to repair it. I called 5 local businesses and no one wants to touch it as it's hard to get parts. Called the company and parts on back order till April. Worst customer experience on all ends.
Published: February 16, 2018
Louis of Montgomery, NY
Source: consumeraffairs.com

I purchased a Refrigerator in December of 2015, model FFBM102D3S. I recentl
I purchased a Refrigerator in December of 2015, model FFBM102D3S. I recently went food shopping, loaded up the fridge and noticed a smell a few days later - the motor stopped, the interior of the fridge was at 60 degrees and I had to throw out all of my food. I called the company to get information - pretty bewildered that a fridge would die at 2 years old - the woman I spoke with kept cutting me off saying that "We Cannot offer you any warranty service because it is 2 years old." I asked if that was the custom of this company that a fridge should stop working after 2 years - same sentence and very rude. I asked to the speak with the manager - David ** - received his e-mail response that appliances are sold with a one year warranty which is the standard in the industry.It is not the standard in the industry for a motor to die in 2 years. I have asked repeatedly for an explanation how this company can condone this machine to die after two years - no answer to that question. I lost about $250 worth of food and I am being told that I need to pay at least $150 to have someone come to my home to just look at it and the price will go up at that point.Maybe I am old fashioned, but I expect my concerns to be acknowledged and I expect a major appliance, such as a refrigerator to last more than two years. At the bare minimum I expect a company to respect their customers - because a satisfied customer will tell one or two people about their experience. An unsatisfied customer will tell everyone about their experience. This company obviously sells subpar workmanship and their associates are tired and rude. I paid about $500 for the machine. I lost $250 of food and I have to pay $150 for someone to come to the house. I am almost at the original cost of the machine that I purchased two years ago. Disgraceful.
Published: February 8, 2018
Toni of West Islip, NY
Source: consumeraffairs.com

I have had this refrigerator (Avanti FF760W) for 5 years. It works perfectl
I have had this refrigerator (Avanti FF760W) for 5 years. It works perfectly, despite undergoing some rough handling. This is a “counter-depth” refrigerator with about enough room inside to satisfy the needs of one person. I believe the “760” part of the model number means it has 7.6 cubic feet of storage capacity. As an aside, I the “FF” is for frost-free, and the “W” may be for the color: white. I bought it in 2012. I moved it several blocks by dolly it to a storage facility in late 2013, and then, when I was told pointedly that the storage facility was closing immediately at 15 minutes before the posted time, I moved it 53 blocks and two avenues, again with a dolly, through Manhattan on a cold night in January 2014. I moved it to Texas in the back of a pickup truck in March 2015. It has suffered a few cosmetic blemishes during the moving incidents, but to this day, it works perfectly. Now it serves as an “overflow” refrigerator, but it was a lifesaver when I first got it, living in a tiny apartment. It is about 5’ tall, and the top surface was thoughtfully designed to be perfectly flat, so that make a handy shelf, and that is where I put the microwave in my tiny apartment. The only negative things I can say about it are that the shelf over the crisper drawer is glass, which is maybe a safety hazard, the refrigerator and freezer shelves are wire, which make it hard to balance some things, and I had rather have a 3rd proper door bin in the refrigerator compartment rather than the drink-holder designed for 12 oz. cans, but it is impossible to buy after-market or replacement parts, likely because the model has been discontinued and was never a huge seller in the first place. I thought about giving only 4 stars because the shelves and door bins are less than optimal, but I saw them before I purchased it, and it still refrigerates and freezes just as well as when I bought it 5 1/2 years ago and over 1500 miles away. Great little refrigerator!
Published: January 14, 2018
Jeff of Garland, TX
Source: consumeraffairs.com

In 2015, I purchase an Avanti Refrigerator for my apartment. Within 3 month
In 2015, I purchase an Avanti Refrigerator for my apartment. Within 3 months I started having problem. It was no longer keeping my food cold. I called Avanti. They gave me an repairman who fixed the problem. 4 months later the motor went. The repairman replace the motor, a month later I came home from work and heard this loud humming sound from the refrigerator. During the night the refrigerator stop working. I called the repairman again. This time it could not be fixed. I was given a new Avanti refrigerator in July of 2016. Today May 24th my refrigerator has stop working. I called the repairman who informed me that there is no more warranty on the original refrigerator and I must pay to have it service. I will tell my friends and family never to purchase an Avanti refrigerator. They are the worst!
Published: May 24, 2017
Thomasina of Phila, PA
Source: consumeraffairs.com

We bought AVANTI beverage fridges for our new Hotel from Pacific Sales. Whe
We bought AVANTI beverage fridges for our new Hotel from Pacific Sales. When we plugged them in, they didn't work. We called Pacific Sales to exchange. They told us to call AVANTI. AVANTI was super rude about it. Finally they sent a "technician". The tech confirmed they weren't working and then we were sent to another Dept and told to cut off cord, send serial number with paperwork etc (and $10? WTF. I have to pay $10 too... what a joke). After they get everything, they will send me crappy replacement fridges. In the meantime, these fridges (the ones that were working) are so loud you have to unplug them at night or you can't sleep. STAY AWAY FROM AVANTI AND PACIFIC SALES.
Published: March 11, 2017
Lars of Manhattan Beach, CA
Source: consumeraffairs.com

Terrible gasket seal. We purchased a small, apartment sized refrigerator. W
Terrible gasket seal. We purchased a small, apartment sized refrigerator. When we reversed the doors the freezer gasket did not fit right resulting in an unusable freezer. It was just a big block of ice!! We called Avanti in October and requested a solution that which the representative suggested they send a new gasket and the problem would be solved. We waited 10 days, nothing arrived in the mail, we called back and were told it was on back order until mid-November. So we waited. By December no gasket had arrived. So, we called Avanti again. And, again we were advised the gasket was on back order now until the end of December. January arrived and still no gasket. Again we called... again the representative told us it was on backorder this time until the end of February. Unacceptable to us we asked to speak with a manager who agreed to send us a new door. It's now February 8 we have not received a gasket or a new door. For FOUR MONTHS we have been dealing with them and an unusable freezer. Do yourself a favor and do not buy any product from this inadequate company. We are so disappointed and just want our money back, which of course, they refuse to do.UPDATED ON 02/18/2017: After waiting for over FOUR MONTHS for a replacement gasket or a replacement freezer door, as promised by Avanti, and dealing with an unusable freezer, the door finally arrived! The problem now is that the door is the wrong color!! We have called and left numerous messages for David **, the manager, and have had no response back. Simply one of the most frustrating companies I have ever dealt with. I think we are destined to live wth our mismatched ~ patchwork looking refrigerator as I do not expect this company to care about us, the customer, one bit.
Published: February 8, 2017
Colleen of Rutland, VT
Source: consumeraffairs.com

My apartment-sized (23" wide, 59" high) Avanti fridge has just ended its li
My apartment-sized (23" wide, 59" high) Avanti fridge has just ended its life cycle. I had it for 6.5 years. In researching the new one, I spoke to the customer service of another brand with some questions. I asked about how long their apt-sized models last; she said about 3-7 years. So, if that's what is expected for models this size, then the Avanti one I had did pretty well.
Published: September 6, 2016
Victoria of San Francisco, CA
Source: consumeraffairs.com

It is a very reliable fridge. I like it because whenever I needed to adjust
It is a very reliable fridge. I like it because whenever I needed to adjust the temperature it was straightforward and easy. The shelves and drawers could have been more thoughtfully designed. Sometimes it was hard to fit in food in convenient way. It was annoying because I'm a very organized person. It was pretty cheap looking. And the bad storage made the presentation underwhelming. It's aesthetics are it's major downfall, but it worked great regardless. The size is ok. Spacing is weird, but it still held everything I needed it to. It didn't look blocky in the room. It may be slightly unattractive, but it's been running well for a long time. I love how easy it is to adjust the temp. which is something I've always hated about other fridges.
Published: August 22, 2016
Malia of Orlando, FL
Source: consumeraffairs.com

It keeps temperature great. When I had a black out food was cold for 12 hou
It keeps temperature great. When I had a black out food was cold for 12 hours. Great product. Lots of space for your produce, juices and milks. If you have children it's nice because you have a variety of cold drinks and snack for them. Very streamlined. I have the bottom freezer with two doors on top. Makes for easy storing and access to the things you need. Came in a variety of colors to choose from to match your decor. I find the size very appropriate to my needs. I can store 3 gallons of liquid on the doors as well as a variety of other goods. The value I was not expecting. I thought the price was very reasonable for the appliance that I got. It's very durable, keeps temperatures nice and cold so your items and produce stay crisp.
Published: August 20, 2016
Casey of Coatesville, PA
Source: consumeraffairs.com

It does a good job of keeping my frozen foods nice and cold. It has plenty
It does a good job of keeping my frozen foods nice and cold. It has plenty of room inside for all of my grocery needs. It seems to be fairly energy efficient and I have had no issues with it so far. The inside is well designed and it is well lit. It looks pretty good. The color options that were available made it easy enough to find one that fit in well with the way that my kitchen is designed. I like how it is sleek and clean looking. The inside has a lot of room and is well organized making it easy to find a place for everything and I never worry about cross contamination. I would say that for the price I paid it is a very good value. I have never had any issues with it. It runs very well, keeps my food cold and seems to be fairly energy efficient.
Published: August 18, 2016
Brian of Tucson, AZ
Source: consumeraffairs.com

I bought and changed the filter often for the water part of it, and other t
I bought and changed the filter often for the water part of it, and other than that it ran great, not loud, no issues. It was all black, had a pull out freezer at the bottom, doors opened and closed with no squeaks! When you opened it had three doors to open for produce, meat, etc. Basic normal fridge! Great quality honestly. The value of this fridge was amazing. It was honestly the perfect fridge for me and my family. Ran perfectly with no issues. Should continue on strong for the next few years it seems like.
Published: August 17, 2016
Kristen of Federalsburg, MD
Source: consumeraffairs.com

I have a household of 4 and this fridge is perfect with a lot of room to st
I have a household of 4 and this fridge is perfect with a lot of room to store food and able to control the temperature on it. I love how it has easy access and a bright light when our fridge is open. Beautiful fridge and definitely modern to make your kitchen unique. The handles on opening the fridge are big and easy to pull out. Shelves inside the fridge are nice, glass looking. Sort of big but that's what I love about it. You can see everything of what's in the fridge because how much space it has. The value looks expensive but bought it for a good price. I bought my fridge at Sears because it just stood out from all the rest. Reading the value of it has caught my eye just because it was perfect in what I needed.
Published: August 14, 2016
Jewel of Waipahu, HI
Source: consumeraffairs.com

I've tried other brands of refrigerators before and this one has been
I've tried other brands of refrigerators before and this one has been by far the best I’ve ever tried. It has been by far the best refrigerator I have ever owned in my life. Well, it does come in a variety of options like stainless steel, black, white and various other colors. I myself have a stainless steel one. I love the size. It’s a medium size refrigerator. I think it is a very valuable refrigerator... Extremely reliable... It's good value for the price you pay.
Published: August 11, 2016
Tiffanie of Millbrook, AL
Source: consumeraffairs.com

I am very happy with the performance of this refrigerator. This is my first
I am very happy with the performance of this refrigerator. This is my first experience of this brand and I am quite satisfied. It keeps food very cold and looks good too. If you purchase this brand you will not be disappointed with your purchase. I love the appearance of my new refrigerator. It's one of the reasons I chose this type. I am pleased and happy. I get many compliments on my new refrigerator. That makes me feel good. I am pleased and happy with the size of my refrigerator. It fits perfectly. For me I couldn't have made a better choice. It all depends on the size you need. For my kitchen it is the perfect choice. I would highly recommend choosing this type of refrigerator. It is of high value. The color, size, performance, pride and price makes this a high value choice.
Published: August 9, 2016
Tammy of Mebane, NC
Source: consumeraffairs.com

Awesome automatic ice machine. Had very cold water and easy to adjust tempe
Awesome automatic ice machine. Had very cold water and easy to adjust temperature for both the freezer and refrigerator section. Nightlight included that automatically shuts off. Was incredibly easy for my children to operate, but I could also lock all controls for when they decided to just play with it. It is solid black with light textured pattern you can feel and just a hint of shine. Inside is glass, which I didn't like and is white but was very easy to clean. Hated size of both freezer and refrigerator section. Shelving Is actually non adjustable which makes me very dissatisfied and surprised. Price of the side by side fridge was very inexpensive and very affordable which was the main reason for the purchase of the refrigerator.
Published: August 8, 2016
Marcy of Geneva, AL
Source: consumeraffairs.com

Arrived really well packaged, and in pristine condition. Works Well. Good D
Arrived really well packaged, and in pristine condition. Works Well. Good Door seal. It's worth noting that mine arrived with 4 door shelves that covered the width of the door and not the small shelves pictured. All of the shelves are removable and the third shelf down has a slightly lower repositioning option if desired. And has a somewhat quirky characteristic of forming frost on the inside rear wall of the refrigerator section. When the compressor is on, this then melts and is channeled away down a small hole when the compressor is off. Called a Cycle Defrost. The freezer section will require a manual defrost too. All in all the Avanti is good package for the money paid for it at time of purchase. I would, frankly, have been far less happy at this price point as I feel the overall build quality, while far from being poor, does not warrant a cost in excess of my original purchase cost.
Published: August 3, 2016
Jason of Matthews, NC
Source: consumeraffairs.com

Avanti Washer Reviews:

I love this little washer. It holds and handles a lot more than I expected!
I love this little washer. It holds and handles a lot more than I expected! The drain hose did pop out once and I came up with a solution. I had this sink drainer I bought at Amazon, I squeezed and fired the hose in the drainer and positioned it underneath the water line so it can’t pop out. Now everything is perfect! Would have liked slightly larger wheels.
Published: October 1, 2020
Deborah H Burge
Source: amazon.com

Great little machine. Note it’s a cold fill only but don’t let that put
Great little machine. Note it’s a cold fill only but don’t let that put you off as it does get clothes looking and smelling clean. I have put mine on wheels so I can move it in and out of the bathroom where I hook it up to the sink. Has already paid for itself and I don’t have to hassle with building laundry room and interacting with other residents.
Published: September 8, 2020
Edwina
Source: amazon.com

This was a great buy! I was holding out for the Magic Chef portable washing
This was a great buy! I was holding out for the Magic Chef portable washing machine but I am too impatient and decided to go with this one, I ordered it on Wednesday and received it on Sunday. This is a great machine! I live in an apartment and it was light enough to maneuver it up the two flights of stairs without assistance. I unpacked it and put it on a dolly in my kitchen and away I went doing my most hated chore ever, washing clothes. The connections they provided for the machine to the faucet did not work for me but I have an older faucet and managed to make it work regardless. The fill time was lengthy but that isn’t the machines fault (just bad water pressure). I was able to fit in 5 tank tops and four leggings in one load! All came out as clean as it would have in a larger machine. This may not seem like a lot to some but when the only other option is to go to a basement laundry room with only one working machine, shared amongst 50 others, you will learn to appreciate this machine and what it can do for you. It spins the clothes dry enough to where I only had to have them hanging up for less than 24 hours. They dried so fast I canceled the portable dryer I had ordered (maybe come winter time I will purchase it). The benefit of having this machine in my place outweighs the cost of it 100%.
Published: July 16, 2020
Elle
Source: amazon.com

1) It took a while to get this delivered (due to current situation with COV
1) It took a while to get this delivered (due to current situation with COVID) and I haven’t been able to do laundry for three months so the delay in delivery was very stressful...BUT...the seller has been amazing at responding to my frustration with the shipping/delivery issues which are completely not their fault. Seller is definitely on top of customer satisfaction and reassuring with the stressful issues involved with delay in receiving the item. 2) This machine is super quiet and barely makes any noise as well as very steady and stable. 3) Set up was easy and quick once I acquired help from my 90lbs dog to open the boxes. It comes with all you need to hook it up to your sink faucet and use immediately. It’s also very light and easily maneuverable. 4) Very compact little machine that fits nicely in small spaces. 5) I did as suggested in the set up and testing of rinse and spin first and my three pairs of pajamma pants were fairly dry after the spin cycle so this machine does an amazing job of spinning your clothes so they’re not soaked. 6) It has many different options of washing times, etc., for heavy loads or lighter ones. It also has three different load sizes to choose from. I’m washing my first load now and I have about 4 pajamma tops with bottoms, 6 pairs of underwear, a couple bras, and about 5 tank tops in there and they fit well on a large load. 7) If you have a faucet hookup it tells you to select cold water but I have it using hot water and it seems to be working perfectly fine. Overall, this is a very pleasant experience thus far with the washing process now that I am past the waiting time to have this delivered and very impressed with the quick setup and overall performance already. I also bought a dryer from this seller and have yet to use that as well but I will be reviewing that once I have it set up.
Published: May 14, 2020
Kristianne S.
Source: amazon.com

I bought this unit at the onset of the COVID-19 pandemic so that I wouldn&
I bought this unit at the onset of the COVID-19 pandemic so that I wouldn't have to use the public facilities in my building. It's a 40-pound box so if you live in a walk-up, make sure you have a buddy to help you haul it upstairs on delivery day. Assembly/installation took less than 10 minutes , with no swearing. Hoses and extension cords are decent lengths. Cleaning and maintenance are also easy; throw bleach in it once a month to clean it, and every 10 loads or so empty the lint trap. If you live in North America and ever need spare parts, DANBY make the exact same model, called the DWM030WDB-6. The washing machine works flawlessly. There are different pre-sets (Normal, Heavy, etc) that range from 19 minutes to 40 minutes per cycle, or you can create your own by selecting size, number of wash cycles and number of spin cycles. I actually find the shortest cycle- Rapid Wash- is the most effective at getting my clothes clean. The ending spin cycle leaves my clothes slightly damp, and if I hang-dry them, they're completely dry in a few hours. The industrial machine I used in the public laundry left my clothes much soggier. As an example, any of my dri-fit fitness clothes are essentially dry within 45-60 minutes after they come out of the Rapid Wash cycle. I live on the top level of a 4-story apartment building that is 80 years old; I saw no effect on water pressure in the apartment, and even took showers while the machine was in use with the bathroom sink. In terms of how much clothing you can fit in- I find it's about 1/3 of what I could do in a normal sized machine. I can do up to 3 full-size bath towels at a time, and queen-sized sheets and duvet covers, no problems. Jeans have been fine too, either as part of a regular cycle or 3 pairs of male adult jeans at a time. A warning about using bleach, however! The manual advises to use 1/4th of what you normally use for laundry detergent and I assumed it would be the same for bleach, but it's more like 1/8th when using bleach; The first time I used bleach it got pretty fume-y!
Published: April 21, 2020
Sam
Source: amazon.com

Azure Refrigerator Reviews:

I'm a low maintenance guy which is why this Azure refrigerator is perf
I'm a low maintenance guy which is why this Azure refrigerator is perfect for me. Plug it in and it's ready to go with no extra doodads that can break down.
Published: January 8, 2018
Dided1943 from Phoenix, AZ
Source: appliancesconnection.com

I was first surprised when I saw how reasonable the price was and I end up
I was first surprised when I saw how reasonable the price was and I end up purchasing it. No doubt it is one of the best decisions I have ever made.
Published: November 2, 2017
Shostoodbods from Sunnyvale, CA
Source: appliancesconnection.com

Refrigerator technology has come a long way since the last time I was in th
Refrigerator technology has come a long way since the last time I was in the market for one. Very pleased with our purchase of a new Azure Freestanding or Built In refrigerator. Works perfectly!
Published: October 27, 2017
Caming from Manhattan, NY
Source: appliancesconnection.com

I've had this refrigerator for eight months now and am still amazed by
I've had this refrigerator for eight months now and am still amazed by it. The layout and lighting makes everything easy to find at a glance. Even little touches like the open door alarm reminds me everyday how this fridge is such a welcome addition to my kitchen.
Published: October 19, 2017
Thaversonly34 from Springfield, MA
Source: appliancesconnection.com

This Azure refrigerator is exactly what I wanted and was delivered in immac
This Azure refrigerator is exactly what I wanted and was delivered in immaculate condition. If only everything in life were so effortless.
Published: December 29, 2015
Bellaing43 from Galveston, TX
Source: appliancesconnection.com

Beko Dishwasher Reviews:

Nice product. Works soo much better than the dishwasher it displaced. Littl
Nice product. Works soo much better than the dishwasher it displaced. Little like a Tardis. Same footprint as previous machine.
Published: September 8, 2020
Martin Doe
Source: ao.com

Excellent Dishwasher, cheap as chips and surprisingly quite with plenty of
Excellent Dishwasher, cheap as chips and surprisingly quite with plenty of washing settings to choose from i had it up and running in minutes, top tip remember to buy salt LOL
Published: September 8, 2020
David O
Source: ao.com

Excellent customer service. Item well priced and works great. Just as descr
Excellent customer service. Item well priced and works great. Just as described Easy to use.
Published: September 7, 2020
Pen
Source: ao.com

Good value for money appliance - easy to use, no nonsense product ????
Good value for money appliance - easy to use, no nonsense product ????
Published: September 6, 2020
Mum of five children ??
Source: ao.com

This dishwasher is fantastic, after moving into our new house and our old o
This dishwasher is fantastic, after moving into our new house and our old one flooding the new kitchen we needed one with high spec but within budget yet was able to get her quickly. This one is perfect for a family of 3 & room for entertaining too. The delivery crew were amazing too, they called to keep me up to date with when they would be here.
Published: September 5, 2020
Emily Brown
Source: ao.com

Beko Dryer Reviews:

I am the proud owner of a new Beko Condenser tumble dryer, and I could not
I am the proud owner of a new Beko Condenser tumble dryer, and I could not be happier with my choice. Like Mary Poppins it is `Practically perfect in every way`.
Published: August 18, 2020
Marianne
Source: ao.com

Very pleased with this product it’s a lovely dryer made up with it
Very pleased with this product it’s a lovely dryer made up with it
Published: August 17, 2020
Katie
Source: ao.com

Surprise surprise it actually dries clothes! My previous fairly expensive d
Surprise surprise it actually dries clothes! My previous fairly expensive drier always left clothes a bit damp. This one is easy to use, loads of different settings, there is a light inside and has a child lock. Would definitely recommend!
Published: August 6, 2020
Claire F
Source: ao.com

After looking around for a condenser tumble dryer, went for this one, and I
After looking around for a condenser tumble dryer, went for this one, and I am glad I did. It’s simple, pretty quite and does it’s job. Recommend it to everyone.
Published: August 6, 2020
Richard
Source: ao.com

This machine is great. Very quiet and very quick at drying everything. I di
This machine is great. Very quiet and very quick at drying everything. I didn't realise how bad/old our previous dryer had got till we used the new one. The sensor works very well.
Published: August 1, 2020
Matt
Source: ao.com

Beko Range Reviews:

Had this delivered about 1 month ago. The burners all worked well. Lot'
Had this delivered about 1 month ago. The burners all worked well. Lot's of BTU's which is important for me. However the oven door would not close properly. After a couple weeks of frustration, a BEKO certified tech came out and showed us that you just turn the oven to 'self clean' and the latch will move so that the oven door will close properly. Simple - but why not have that stated in the manual? Other than that the oven works very well. Temp seems accurate. Powerful too. It looks great and am happy with the purchase. Would recommend.
Published: August 15, 2020
JDJD from Minnesota USA
Source: bekoappliances.com

I purchased this unit 4 months ago to replace my blue star range. Very happ
I purchased this unit 4 months ago to replace my blue star range. Very happy we went with Beko. Nice features such as LED control knobs which makes it easy to know when the cooktop is on. Oven heats up quickly and has constant temperature front to back. My only change would be a smooth griddle a accessory for the center burner.
Published: May 15, 2020
Pipet
Source: bekoappliances.com

Saw a a concern as to not knowing the temperature of oven when on.... when
Saw a a concern as to not knowing the temperature of oven when on.... when the red light stops blinking you are at the dialed temperature.... Cheaper ovens you rely on a digital reading which is often wrong. Cranks up the heat
Published: January 15, 2020
Chef Boy Ar Dee EI, NY
Source: bekoappliances.com

I absolutely live my new range. It’s efficient and state of the art. It
I absolutely live my new range. It’s efficient and state of the art. It’s also easy to clean. The cooking is even and I’m just getting use to it’s high efficiency. I strongly recommend this appliance as I am very picky.
Published: August 15, 2018
Stem47 Madison New Jersey
Source: bekoappliances.com

Love, love, love my new range! I love the pure simplicity and power to prod
Love, love, love my new range! I love the pure simplicity and power to produce wonderful meals. I love the accuracy of oven temperature and variety of choices. So simple to use! Visually completes my new kitchen.
Published: January 15, 2018
AlaskanFoodie Wasilla Alaska
Source: bekoappliances.com

Beko Refrigerator Reviews:

We have for about three years a beco washing machine and a dishwasher and a
We have for about three years a beco washing machine and a dishwasher and a condenser tumble dryer these are the best machines we have ever bought highly recommend these machines. We have had all sorts of makes but these machines are truly the best we have ever had I know it sounds to good to be true but they are think I might try a fridge next
Published: January 15, 2020
Steve Jackson
Source: trustpilot.com

Ability to switch the "joker" area between fridge, for when you r
Ability to switch the "joker" area between fridge, for when you require extra cool space, and freezer, in case you need to expand your frozen food capacity.
Published: January 15, 2020
ROBERT
Source: bekoappliances.com

Beko is the best appliances i ever used. They can't be compared to the
Beko is the best appliances i ever used. They can't be compared to the local company. I love Beko fridge freezer. Thank you Currys.
Published: December 1, 2018
Maryum Malik
Source: trustpilot.com

I am a landlord with multiple properties. I currently have 4 beko washer/dr
I am a landlord with multiple properties. I currently have 4 beko washer/dryers and 3 beko fridges. The earliest one was purchased 7 years ago. Not one of these appliances has given any problems. Compared to hotpoint products, these white goods seem to be perfect.
Published: July 22, 2018
AKA
Source: trustpilot.com

Had my my fridge freezer nearly 5 years, not one single problem with it. Ne
Had my my fridge freezer nearly 5 years, not one single problem with it. Never needed even a draw for it!!
Published: May 17, 2018
Kayley guffogg
Source: trustpilot.com

Beko Washer Reviews:

Love this washing machine! Have only one small complaint when you have to p
Love this washing machine! Have only one small complaint when you have to push the START/PAUSE button, I have to push really hard to get machine to kick into gear and start. I have to use my thumb and really press hard for it to make sure that it starts. That is my only complaint. The machine has a lot of options for washing cycles which are great. I wash a range of clothing from sheets and other bedding to woolen winter long sleeve tee's and never have a problem as there are good settings to choose if you want a long or a short cycle. Delicate clothes are just fine in this washing machine. Only use half the amount of washing powder you normally use as this machine washes well.
Published: August 17, 2018
Sunshine Gippsland, VIC
Source: productreview.com.au

Very happy with the wash cycles But! A packaging block under machine was no
Very happy with the wash cycles But! A packaging block under machine was not clearly visible and identification ribbon was not visible at all resulting in a call out service charge to us!!! Something BEKO needs rectify, a sorry we will pass onto our packaging dept is not good enough!!
Published: March 17, 2018
Linda S
Source: productreview.com.au

I wash everything in this washing machine from bedding, towels, dedicates,
I wash everything in this washing machine from bedding, towels, dedicates, cottons and synthetics. It gets used nearly every day and time and time again I have been happy with the way the clothes have been washed. I also love the timer and use that when I go out for a few hours and by the time I get home the washing has finished, ready for me to hang it one the line. I highly recommend this washing machine.
Published: February 17, 2018
Isaby Southport
Source: productreview.com.au

I bought this machine almost a year ago to replace a Samsung front loader w
I bought this machine almost a year ago to replace a Samsung front loader which I'd used for over 5 years with no problems. I got an excellent deal from Appliances on Line $538 and free delivery. I like the extra fast spin speed 1400rpm and other features that weren't available on the Samsung, it is also much quieter than previous machines. If I could find a fault I would like a warning beep when it finishes washing and also when it starts, otherwise I can recommend it.
Published: November 17, 2017
Dajovic Melbourne
Source: productreview.com.au

From gentle to outdoor winters muck , all loads handled well . Easy to ope
From gentle to outdoor winters muck , all loads handled well . Easy to operate and the price was very competitive . Attractive design , not bulky . I’d recommend this machine for singles or families , small or large loads. No problems handling pet hair . Not noisy.
Published: March 17, 2015
Shells Metropolitan Adelaide, SA
Source: productreview.com.au

Bertazzoni Dishwasher Reviews:

We love this product because it’s quiet, long-lasting, and effective. It
We love this product because it’s quiet, long-lasting, and effective. It has a unique movable silverware basket that we haven’t seen in other models, which allows you to reposition it to free up more space for pots and pans. You can also choose the ‘quick wash’ option, which reduces the wash time to one hour,” she says. “The only thing we didn’t love about it is that it can be awkward to load the silverware basket when it’s placed in the door
Published: June 20, 2020
Jamie Gold, San Diego
Source: money.com

Has been a great dishwasher for 2+ yrs so far. Cleans dishes very well and
Has been a great dishwasher for 2+ yrs so far. Cleans dishes very well and quiet. As the previous reviewer said the controls can be mystifying, but once you learn the proper procedure not a problem
Published: February 4, 2020
Longhorn John
Source: ajmadison.com

Purchased for new construction - plumber to install this week so we have no
Purchased for new construction - plumber to install this week so we have not used but looks amazing. Will update after we use.
Published: December 19, 2019
Pops mom
Source: wayfair.com

During our kitchen remodel, we wanted matching appliances so we purchased t
During our kitchen remodel, we wanted matching appliances so we purchased this Bertazzoni DW to go with the microwave, gas cook top and oven. It is a large capacity dishwasher that works well and is much quieter than our old dishwasher. It is a very clean design.
Published: May 30, 2019
SoCal
Source: bestbuy.com

Wanted matching appliances for our kitchen remodel. Bought the Bertazonni p
Wanted matching appliances for our kitchen remodel. Bought the Bertazonni pro style stove and wanted a matching dishwasher so also bought the dishwasher. Have only used once but very impressed by first use. Had another top of the line brand and controls weren't easy to use. Not true with this one. Simple, but with enough choices to still give a variety of options. Most of all so quiet can barely hear running. Also first dishwasher with light inside, great feature.
Published: May 30, 2017
UNOJohn
Source: ajmadison.com

Bertazzoni Range Reviews:

the Bertazzoni cooktop/range is fabulous. Four burners each of which has a
the Bertazzoni cooktop/range is fabulous. Four burners each of which has a totally different output. Once calibrated the adjustment screws on the control valve, we can really use each burner differently. Two very LOW simmer burners...and the double burner can make a wok really smoke!. Most complaints will be because the burner levels aren't properly adjusted. Quite easy to do if one reads the installation/user guide, but if not done, then will get a LOT of unhappy people. My wife misses a self clean oven...but once calibrated, it holds its temperature well
Published: December 13, 2015
blackjackb
Source: amazon.com

This is an elite stove and oven. It works perfectly & looks better than
This is an elite stove and oven. It works perfectly & looks better than any appliance I have ever seen! There is NO leakage whatsoever and the fan, both in regular usage as well as convection use is perfect. The oven temperature goes to the set temperature in about 15 minutes and is pinpoint accurate. The dual burner is a Godsend and yes, it cooks better than any stove in either the commercial or residential world. Well worth the money! If you are serious about cooking, this is the stove to purchase.
Published: December 2, 2015
BB Edison
Source: amazon.com

I have been using a Bertazzoni MAS30 4 GAS XT stove since July of 2010 and
I have been using a Bertazzoni MAS30 4 GAS XT stove since July of 2010 and have had no problems with it whatsoever. A couple of tips: The oven door must be ajar to ignite the oven. The oven temperature in normal mode takes about 10 minutes to balance to the right temperature. Mine is dead on. Turning the burner knob all the way to the left will Not give you the lowest temperature. Watching the flame and turning it to the right to close to the off position will.
Published: October 22, 2015
Charles
Source: amazon.com

We have had a Bertazzoni oven for, it must be, a quarter of a century and n
We have had a Bertazzoni oven for, it must be, a quarter of a century and never needed servicing. Today the oven light went out consistently after 30 seconds beyond ignition and release after the prescribed safety period of 10-15 seconds. I called the service department and talked to Tracy and she said: "Unscrew the two Phillips screws on the front of the bottom shelf, push the shelf forward and then pull it out, and clean off the thermo-coupler behind the ignition." I did what she said, even though the thermo-coupler didn't seem dirty, and - hey presto - it now works fine. Thanks, Tracy. The number I called was 866-905-0010.
Published: April 20, 2015
John Tepper Marlin
Source: amazon.com

I have had my Ferrai Red 30 Pro-Style Gas Range for two years now and I am
I have had my Ferrai Red 30 Pro-Style Gas Range for two years now and I am still in love with it. I cook everyday, and 3 of my twenty-something children also cook on it. Everyone loves everything about the Bertazzoni. It is both beautiful "form" and wonderful "function." The standing joke in my house is" "When Mom dies, who will get the Bertazzoni!" I could not be happier with this appliance.
Published: April 2, 2015
ceca cooper
Source: amazon.com

Bertazzoni Refrigerator Reviews:

Great looking counter-depth refrigerator. Efficient storage. We are happy
Great looking counter-depth refrigerator. Efficient storage. We are happy with that. In an unexpected twist, it showed up without handles. The Best Buy web site shows it with handles, and nowhere in the description or specs does it say otherwise. Pacific Sales was also unaware of this oddity, but they made it right and are sending me handles at no cost.
Published: April 8, 2020
RobbyD
Source: bestbuy.com

"Beautiful looking refrigerator. I highly recommend hiring a certified
"Beautiful looking refrigerator. I highly recommend hiring a certified Bertazzoni tech to install panels. We had our first set of panels ruined by improper install, and other installers walked off the job because there aren't a lot of instructions for panel install. From what i've learned Bertazzoni's panel attachment process is much more difficult than other premium brands (i.e. thermador, subzero). So find someone familiar with the brand to save headaches on the install."
Published: October 8, 2019
Nice with caveats by blake
Source: ajmadison.com

"This fridge looks great and has a good amount of space inside. The dr
"This fridge looks great and has a good amount of space inside. The draws on the bottom are convenient but the space is limited. The ice box takes up half the freezer on the top drawer. Also, it produces ice but no water and lastly and most annoying is that all 4 handles become loose. You have to screw them in place every so often. This shouldn't be happening on a 3000 dollar fridge!!"
Published: August 23, 2019
Bertazzoni Fridge by MPerry
Source: ajmadison.com

The capacity and adaptable storage make for a great chiller space, even if
The capacity and adaptable storage make for a great chiller space, even if the door pockets are a little too big for UK-sized bottles. The interior lighting is top-notch. The two-drawer freezer is rather compact by comparison and its lighting does little of use. However, its freezing and fail-test performance are outstanding, and the ice cube maker is a nice touch.
Published: June 19, 2018
Richard & Jackie Stevenson
Source: trustedreviews.com

"I was looking for quite a while for a fridge that would fit under the
"I was looking for quite a while for a fridge that would fit under the kitchen cabinets in a normal condo. Nowadays everything is oversized. I literally had to go to the store with a ruler to measure the fridge in the back, as the manual is giving the total height including the hinge. So the fridge fits perfectly under the smaller cabinets. I like the design, the fridge seems to be a lot quieter than the old one but I hear it at times; not an issue. The ice box is perfect for us, although we don't use ice in our drinks, at least not that often. I like the design and overall I am happy with the purchase. I did not read the details of setting different temps I just pressed the 'ECCO' button. I like the simplicity of it. I like the fact that there are not too many of those fancy electronic screens which I personally don't find useful. Moreover, I like the European products."
Published: October 18, 2016
Nice product by R
Source: ajmadison.com

Blomberg Dishwasher Reviews:

Solid and good quality appliance. It is quiet most of the time . I like the
Solid and good quality appliance. It is quiet most of the time . I like the 3rd. Rack. .
Published: December 22, 2019
YNDloa, B.C. Canada
Source: blombergappliances.com

we have had the dishwasher a month now in the first week it had a problem s
we have had the dishwasher a month now in the first week it had a problem so we called for service the guy came out he fixed the problem and its been working flawlessly ever since . its so quiet i need to look at the display to see if its running. were pleased with the dishwasher.
Published: September 22, 2019
dirk K
Source: blombergappliances.com

low nose, good quality. I'm verry satisfy overall, quality and price w
low nose, good quality. I'm verry satisfy overall, quality and price wise, very good choice
Published: August 22, 2019
Daniel, Saint, Constant, équébec,Canada
Source: blombergappliances.com

Dishwasher very quiet. I adore my dish washer , it is very very very quiet
Dishwasher very quiet. I adore my dish washer , it is very very very quiet , simple to use , do a great job !!! easy to place the dish , various space ,
Published: September 22, 2018
Anonymous, Repentigny, Quebec
Source: blombergappliances.com

We bought this for the lake for the low water usage, so the dirty dishes si
We bought this for the lake for the low water usage, so the dirty dishes sit for 2 days (or more) before being washed. Everything comes out clean and sparkling. Very quiet. I definitely recommend this dishwasher.
Published: August 22, 2018
Murphy's mom, Winnipeg
Source: blombergappliances.com

Blomberg Dryer Reviews:

We are renting a home in Key West Florida and the host installed a compact
We are renting a home in Key West Florida and the host installed a compact washer and dryer set in the apartment. The front load washer and front load vented dryer work better than I expected. We had rented an apartment in our home state of Oklahoma that had compact laundry appliances that were not all that great (those were Bosch and the dryer was ventless). I’m very pleased with the performance of the Blomberg appliances.
Published: January 23, 2020
Gail Key West
Source: blombergappliances.com

Just what we wanted. Very efficient and as expected!!!!! Volume capacity is
Just what we wanted. Very efficient and as expected!!!!! Volume capacity is well for 2 persons!!!!
Published: January 18, 2020
Luc D Montréal
Source: blombergappliances.com

I purchased this washer and dryer set when I moved my laundry room from the
I purchased this washer and dryer set when I moved my laundry room from the basement to an upstairs converted closet space. The washer cleans well and I love the vented dryer. My clothes dry completely. It is the perfect size for small spaces and smaller loads. I've had the stackable cobo set for almost seven years and I'm still very grateful for this washer and electric vented dryer.
Published: January 15, 2020
Char Southfield, MI
Source: blombergappliances.com

Good product. Efficient and very good productivité. Capacity is adéquate.
Good product. Efficient and very good productivité. Capacity is adéquate. Bought it one month ago and very impressed and satisfied
Published: February 18, 2019
Luc D Montréal
Source: blombergappliances.com

Excellent. this dryer was installed 3 weeks ago and we're very happy w
Excellent. this dryer was installed 3 weeks ago and we're very happy with it.
Published: January 18, 2019
Coincoin St-Colomban Quebec
Source: blombergappliances.com

Blomberg Range Reviews:

I bought a whole Blomberg appliance package for our new home. The primary r
I bought a whole Blomberg appliance package for our new home. The primary reason for the choice was this range. Love the look, analog control and burner size selections. I was nervous making an investment in a new brand to me and I'm now really pleased I did it. The cooktop is great and the oven is amazing...very even and the convection is fast. Another reviewer mentioned you have no way to know the temp...which is not really true. There is an LED next to the temp guage that flashes slowly until the oven reaches temp...then it remains lit. The 20k burner with wok attachment also goes to a very low simmer. This range competes well with products a much higher price points.
Published: August 23, 2020
Kurt Atkinson, NH
Source: blombergappliances.com

Great range. Quality range; easy care; superior features; excellent appeara
Great range. Quality range; easy care; superior features; excellent appearance.
Published: June 23, 2020
Rich Pennsylvania
Source: blombergappliances.com

5 Burner Pro Range that I could afford! Great price for a big oven and real
5 Burner Pro Range that I could afford! Great price for a big oven and really nice features.
Published: March 23, 2020
Jules Central Jersey
Source: blombergappliances.com

We've had the range for about a month and are so pleased. Love that th
We've had the range for about a month and are so pleased. Love that there is no digital display - only knobs and the two switches to turn on the oven light or lights over the knobs. I like having all the burner options. Usually I think that fifth burner in the middle is a waste of space but have used this one successfully and happy to have it. If I was going to make one change I would have an indicator to know the temp of the oven. I don't do much baking, though, just cooking so exact oven temp isn't that much of an issue for us.
Published: February 23, 2020
HappyCamper Vermont
Source: blombergappliances.com

This range is so different than what I had before. Before I had a typical d
This range is so different than what I had before. Before I had a typical digital on top type of range that gave me lots of issues with the digital pad. This is a simple to use yet very chic type of range. It is powerful and it has lots of space between burners so you can place items that won’t burn while you are cooking like a dish to take out what you are cooking next to the frying pan. The oven cooks food evenly and beautifully. It’s really is exceptional and compares to a Viking but you do t pay Viking price for it and have the same quality.
Published: February 23, 2019
Adele Yonkers NY
Source: blombergappliances.com

Blomberg Refrigerator Reviews:

We finally junked a 3 year old GE Profile that broke several times and boug
We finally junked a 3 year old GE Profile that broke several times and bought this Blomberg. It was noisy the first 24 hours while working hard to get to temp but now I'm thrilled. Excellent. Time will tell but so far a great looking and performing piece of equipment.
Published: August 23, 2020
John O Peterborough, NH
Source: blombergappliances.com

Great purchase at a great price. Makes a ton of ice and they were not lying
Great purchase at a great price. Makes a ton of ice and they were not lying about how much longer my veggies stay fresh because of their blue light technology
Published: March 23, 2020
RWJJ Jersey Shore
Source: blombergappliances.com

This unit perfectly matches my Thermador kitchen. The sales rep recommended
This unit perfectly matches my Thermador kitchen. The sales rep recommended this unit and it perfectly matched our Thermador appliances. We look the large handles.
Published: February 23, 2020
Joey D New York, NY
Source: blombergappliances.com

We purchased this model fridge BRFD2230SS back in 2016. It still looks bran
We purchased this model fridge BRFD2230SS back in 2016. It still looks brand new and functions as such too. It was one of the first off the production line. I never purchase new models of anything, but something told me this was a company I could count on. I emailed the company because some of the reviews I had read were not flattering, and within a day I received an email back with a response that put my fears to ease. Not only did we go with this fridge, we also purchased a Blomberg dishwasher, which has also exceeded our expectations. The dishwasher, as well as the fridge, is built to EU standards so energy efficiency is superior to any product not built to those standards. All of this made Blomberg a company I wanted to do business with. If I have the need, I would definitely buy their products again. Blomberg should be on your short list for kitchen appliances.
Published: January 23, 2020
Rizzo Devon PA
Source: blombergappliances.com

This Bloomberg refrigerator was purchased to replace a defective another fu
This Bloomberg refrigerator was purchased to replace a defective another full size brand name fridge. The Bloomberg fridge, despite its smaller serviceable area, does provide all the space we require as the shelving is better designed. The only minor issue is trying to figure out how to change the temperatures in the freezer section / main storage area.
Published: January 13, 2020
Runner390 Parksville, BC Canada
Source: blombergappliances.com

Blomberg Washer Reviews:

Good machine that fits in our kitchen counter. Easy to use and wash well. N
Good machine that fits in our kitchen counter. Easy to use and wash well. Nice size capacity within compact dimension. Ideal for Kitchen counter installation with a depth of 21 inches. 110 volt a big plus.
Published: June 23, 2020
MarcBe New York
Source: blombergappliances.com

Great washing machine and easy to use. I got this washing machine with my n
Great washing machine and easy to use. I got this washing machine with my new condominium and it is working great.
Published: May 23, 2020
Mahdi Seattle WA
Source: blombergappliances.com

Very efficient washing machine. This machine came with our brand new condom
Very efficient washing machine. This machine came with our brand new condominium. I like how efficient this washing machine is with soap and water. Areas of improvement I would like: noise reduction. If Blomberg can reduce the noise this unit makes that would be great, as well as shorter load cycle times.
Published: July 23, 2019
Perogie Toronto
Source: blombergappliances.com

Great for its size! This is a great compact washing machine for small space
Great for its size! This is a great compact washing machine for small spaces. Gets the job done and doesn’t make so much noise that it shakes the room!
Published: May 23, 2019
Sonia25
Source: blombergappliances.com

I was searching for a compact washer for a small space in my house and this
I was searching for a compact washer for a small space in my house and this machine was one of the few that would fit. I got one of the very first models of this unit and I couldn’t be happier. Not only does it work perfectly in my space, it also looks great and, most importantly, it gets my clothes cleaner than I’ve seen them in years. This washer has 15 settings, all of which conveniently allow for adjustment to speed and temperature. My husband and I particularly like the “quick wash” setting because it seems to get the job done and is easy to customize. And despite its small size, the capacity is more than ample enough for our laundry needs. Another feature we like is that it plugs into its own wall socket and not exclusively into its accompanying dryer which is often the case. (It can, however, be stacked beneath its dryer although we have them side by side in a cabinet.) Overall, this machine is simple to use, surprisingly quiet, and it gets our clothes spanking clean. If you’re looking for an apartment size compact washer, I’d say this little Blomberg is a great bet!
Published: April 23, 2019
Karen Baltimore, MD
Source: blombergappliances.com

BlueStar Range Reviews:

Simply put, BlueStar ranges are extraordinary. Want to cook restaurant cali
Simply put, BlueStar ranges are extraordinary. Want to cook restaurant caliber dishes right at home? As the go to brand for many all star chefs, a BlueStar range delivers all the power, precision, and control you can dream of. With high BTU Nova burners, a 1850F infrared broiler, and a spacious oven that can accommodate even a commercial baking sheet, there's no limit to what you can create.
Published: April 24, 2021
Metin Ozkuzey
Source: designerappliances.com

“Yippee! I just ordered my second Blue Star RNB. I own a 30″ RNB in a h
“Yippee! I just ordered my second Blue Star RNB. I own a 30″ RNB in a home in Wisconsin. I’ve had that for two years, and it is a workhorse and looks as good as the day I bought it. I did exhaustive product research before buying BlueStar. I focus on reliability and functionality instead of talk-show celebrity endorsements. This product hands down beats the competition. So, since we are moving to South Dakota, my new kitchen has to have a BlueStar range. So, Blue Star #2 will soon be on the way. Thanks for an outstanding product.”
Published: June 24, 2020
Grace Trieu
Source: bluestarcooking.com

“I love the interchangeable griddle/charbroiler! I can make steaktips an
“I love the interchangeable griddle/charbroiler! I can make steaktips and kabobs right on the stove while making risotto. No more running outside to check grille. If they start to get too crispy I can put them in the oven and finish in there while my risotto completes cooking. It truly is a remarkable range.”
Published: May 24, 2020
Steve Marandola
Source: bluestarcooking.com

“I was able to fire up my shiny new BlueStar for the first time yesterday
“I was able to fire up my shiny new BlueStar for the first time yesterday, and I can’t thank you enough. Everyone who I spoke/emailed with at BlueStar has been outstanding with fantastic and friendly service, and the entire experience has really been top-notch. The stove itself really is an amazing piece of machinery. My contractor, who had never heard of BlueStar, couldn’t stop talking about how nice it was, and I think that may have turned him into a future customer as well. My 2 year old daughter walked into the kitchen and saw it for the first time and just said “cool!”. She obviously has excellent taste.”
Published: April 24, 2020
Richard Lang
Source: bluestarcooking.com

We have had ongoing problems with the oven. Frequently the oven has been di
We have had ongoing problems with the oven. Frequently the oven has been difficult to start and on occasion has not maintained temperature. Sometimes the oven makes a very alarming roaring noise as the burner comes on. We have had the oven serviced several times and the thermostat has been replaced twice already.
Published: May 14, 2019
Rolf From Perth, Ontario
Source: canadianappliance.ca

BlueStar Refrigerator Reviews:

I had a great experience doing business with appliances connection! If you
I had a great experience doing business with appliances connection! If you want easy and satisfactory shopping experience Let them help you too.
Published: August 8, 2018
Dound1934 from Fargo, ND
Source: appliancesconnection.com

Lots of fridges may claim to be bigger but this BlueStar refrigerator has a
Lots of fridges may claim to be bigger but this BlueStar refrigerator has a ton of usable space. No wasted real estate in my new Built In fridge.
Published: August 2, 2017
Grequitairs from Winfield, TX
Source: appliancesconnection.com

I always read reviews and the comments that consumers leave online. Thus, I
I always read reviews and the comments that consumers leave online. Thus, I came back to leave a review and let you know that this refrigerator is one of the best product I have invested on. It still amazes how can one product have so many features that are capable of amusing me. Overall, this product works perfectly fine and I highly recommend it to anyone.
Published: July 31, 2017
Withat from Brattleboro, VT
Source: appliancesconnection.com

Just remodel our kitchen and got everything, fridge, dishwasher, range and
Just remodel our kitchen and got everything, fridge, dishwasher, range and so from BlueStar. My kitchen is looking flawless. Love the look of this brand and all the products working great so far. Looking forward to it. We are very happy to have them in our kitchen.
Published: June 9, 2017
Valentina from Lake George, NY
Source: appliancesconnection.com

So far it seems like it has a great quality. It is only been a month since
So far it seems like it has a great quality. It is only been a month since I bought it, but I'll update my review if I discover some negative things about this refrigerator.
Published: May 8, 2017
Strughbrets from Thayer, KS
Source: appliancesconnection.com

Bosch Dishwasher Reviews:

I hate wet dishes. You can not tell if they are clean because the wet drops
I hate wet dishes. You can not tell if they are clean because the wet drops could mean oil hasn't come off dishes. I don't want to dry dishes when I get home From work! Can't tell if glasses are drop free. No drying element was the first thing you should have never done. I hate it and it's junk and waste of my time and money!!!
Published: August 20, 2021
Helen of Victorville, CA
Source: consumeraffairs.com

We were having issues with our Bosch dishwasher, up to this point for fifte
We were having issues with our Bosch dishwasher, up to this point for fifteen years it's been great. Bosch informed us there was a recall on that model and offered us a 30% discount on a new model. That happened in mid-February and it still has not shown (it's now August 2021). We have tried to reach out and see what is going on; you're on hold for at least 30 minutes, then you speak with someone who has no idea how to track down the issue. Is this really how you want to run your company Bosch? Honestly, as pathetic a way to treat customers as one can imagine. I'd cancel the order but we've already paid.
Published: August 5, 2021
Thomas of Portland, OR
Source: consumeraffairs.com

I bought a Bosch dishwasher and soon after the warranty expired, the plumbi
I bought a Bosch dishwasher and soon after the warranty expired, the plumbing in the dishwasher, not my house or the feed to the dishwasher, leaked and ruined my expensive wood floor in my kitchen and dining room. In addition, the water leaked down into the basement and destroyed the ceiling, walls, and carpet. No-Leak technology that Bosch markets is all a lie and **. Don't waste your hard-earned money. BUY AMERICAN!!!
Published: August 2, 2021
William of Greeley, CO
Source: consumeraffairs.com

I have a dishwasher has been broken five times in the last year, service pe
I have a dishwasher has been broken five times in the last year, service person came out and said it needed a new controller. The company said they would replace it last time the service person came out. Now no one from the company is getting back with me.
Published: July 23, 2021
Dennis of Westminster, CA
Source: consumeraffairs.com

Was remodeling my kitchen and wanted to date my appliances. Did research an
Was remodeling my kitchen and wanted to date my appliances. Did research and came up with Bosch as a number one brand. It is not. You know the commercial, if you have to rinse the dishes what does a dishwasher do? Well, that’s this dishwasher. It takes just over 2 hours to do a normal cycle and still I’m rewashing by hand. I thought it maybe the detergent I use so switched, nope. I wish I stayed with my OLD Maytag! I gave it 2 stars because it is very quiet. I wish I could change it, but not willing to be out $900 bucks.
Published: June 29, 2021
Lori of Pittsfield, MA
Source: consumeraffairs.com

We bought the TOP of the line SHEM78WH5N dishwasher thinking that it is Bos
We bought the TOP of the line SHEM78WH5N dishwasher thinking that it is Bosch what could go wrong? Since day 1, this dishwasher has had the SAME issue, it drains at the beginning on the cycle and then mid cycle ALWAYS gives the same issue “error: cannot drain”. Customer service kept just pushing us until warranty is over and now say, "Sorry we cannot help." Extremely terrible experience for a $2000 dishwasher.
Published: May 1, 2021
Mahmoud of Oakville, ON
Source: consumeraffairs.com

I bought this dishwasher based on customer reviews. I like the washing perf
I bought this dishwasher based on customer reviews. I like the washing performance of this dishwasher, and the lighted controls…especially that it tells me how many minutes are left on the chosen cycle and when it is finished. It is also very quiet. There is one thing that frustrates me and that is the design of the lower rack. The tines are placed so that it can accommodate 12 place settings (according to the instruction manual). Few, if any, people have need for this on a daily basis. What is needed for families is capacity for place settings combined with serving bowls, mixing bowls, and cooking utensils. However, the tines are positioned so that this is very difficult and requires running the dishwasher more frequently or doing more hand washing. (My previous dishwasher was much more accommodating of a variety of dishes and pans.)I wrote a letter to the manufacturer with my concerns and asked if there is an alternative bottom rack. I got a callback but was unavailable. The message was that they would call back. Never happened. I called the number in the instruction book twice, each time the representative said she would have another person call me back...never happened. I thought Bosch was a top of the line brand and expected better service than this. At this point I would never recommend this brand to anyone. Model SHEM63W56N/13.
Published: April 9, 2021
Beatrice of Lake Arrowhead, CA
Source: consumeraffairs.com

I have had 2 repair reps at my home to pretty much tell me that this $800 d
I have had 2 repair reps at my home to pretty much tell me that this $800 dishwasher to be ran daily to avoid the terrible smell. In all my years of using a dishwasher have I ever had to run it daily. It would only have a few dishes in it. This is a bad design that Bosch is just pushing off on consumers. Beware - don’t buy unless you like a nasty smell In your kitchen.. They don’t care, they say it’s working as designed....
Published: April 6, 2021
Eva of Jacksonville, FL
Source: consumeraffairs.com

The Bosch dishwasher is quiet with a variety of cleaning options that have
The Bosch dishwasher is quiet with a variety of cleaning options that have worked well for seven years. It has an easy to clean filter. The racks are well made and the coating on the dividers is as good as when I bought it. Cutlery holder is easy to remove and well designed. Top narrow rack is great for spatulas and other utensils.
Published: February 26, 2021
Deborah of Richmond, CA
Source: consumeraffairs.com

Bosch is very high quality and designed very well. This is my second Bosch
Bosch is very high quality and designed very well. This is my second Bosch and have never had a problem with either one in over 6 years of use. Absolutely stone quiet. You have to check if the light is shining on the floor to determine if it is on. Best dishwasher I have ever used.
Published: February 25, 2021
Stephen of Odenville, AL
Source: consumeraffairs.com

Have had multiple issues with dishwasher and find parts hard to get. Deterg
Have had multiple issues with dishwasher and find parts hard to get. Detergents and their formats make cleaning an issuer. Have had several overflows of water on floor under machine. I often end up rewashing dishes after wash.
Published: February 24, 2021
Pat of Edmonton, AB
Source: consumeraffairs.com

I did not believe that I wouldn't have to scrape and rinse my dishes before
I did not believe that I wouldn't have to scrape and rinse my dishes before putting them in the dishwasher, but with my new Bosch I had to suspend my skepticism! It does a marvelous job! It is also incredibly quiet - there are times that if I didn't know I had started it running, I wouldn't believe that it was.
Published: February 23, 2021
Megan of Columbia, MO
Source: consumeraffairs.com

The worst dishwasher ever made. My father went through Consumer Reports for
The worst dishwasher ever made. My father went through Consumer Reports for the best model of dishwasher to get — the Bosch one was in the top 5. This dishwasher was made for international living not for the American ways of life - busy schedules and raising a family. This dishwasher as with all Bosch dishwashers have a smell that rivals rotting meat. You can’t get rid of the odor it comes back time and time again. It also is extremely difficult to navigate. Dishwashers are to be user friendly. Not hard to figure out. I am not alone in this review. Many others feel the same way.
Published: February 20, 2021
Domani of Forest Hill, Maryland
Source: consumeraffairs.com

Bosch 800 44-Decibel Top Control 24-in Built-In Dishwasher. This is my firs
Bosch 800 44-Decibel Top Control 24-in Built-In Dishwasher. This is my first Bosch dishwasher. It is Super quiet, you know it's running due to the led light that signs on the floor. It seems to clean very well. We use the cascade platinum pods and rinse aid on auto wash. All works fine. The annoying stuff, the power cord is like 8" long so you will have to replace the cord with a six footer unless your outlet is directly behind the unit on lower right hand corner. Salt for the water softener will have to be ordered online and shipped to you.
Published: February 19, 2021
Tom of West Covina, CA
Source: consumeraffairs.com

This is a great dishwasher. Cleans dishes etc very well. One of the things
This is a great dishwasher. Cleans dishes etc very well. One of the things I really like about this dishwasher is that it has a pan beneath it and if the washer leaks the dish catches it and has a sensor/valve that will shut the machine off. I had another model and it leaked and I had to repair the ceiling in my basement. Very well made and designed.
Published: February 17, 2021
David of Ogden, Utah
Source: consumeraffairs.com

Does a good job cleaning dishes. It's quiet and has plenty of adjustments t
Does a good job cleaning dishes. It's quiet and has plenty of adjustments to accommodate different size dishes, pots and pans. The most annoying thing is starting the washer cycle. You must press the start button for the EXACT length of time or it won't start. Hold it too long (more than about 1.5-2 seconds) it won't start, hold it for less than 1 second, it won't start. Over the past few years I've gotten the timing correct so that it starts about half the time without trying a second or third or fourth time. (Gets very frustrating at times and you feel like punching the damn thing). Also, the door handle trim broke not long after getting this unit. That's annoying but not worth fixing.
Published: February 16, 2021
David of Lodi, WI
Source: consumeraffairs.com

Absolutely the best in my opinion. Never an issues, has serviced my residen
Absolutely the best in my opinion. Never an issues, has serviced my residence for years. I would everyone purchase SS models. Highly efficient and would recommend. Has deep cleaning for ones dishes and hardware.
Published: February 16, 2021
Bill of Vancouver, Washington
Source: consumeraffairs.com

Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I
Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I am very pleased with it. Sometimes I overload it but it still gets all the dishes and pots and pans clean. I have had no issues and it is 10 years old now.
Published: February 15, 2021
Barbara of Buffalo, New York
Source: consumeraffairs.com

Really quiet dishwasher with a water softener built in. No pre rinse requir
Really quiet dishwasher with a water softener built in. No pre rinse required. Really cleans dishes well, is made of stainless steel not cheap plastic like other brands. A little more pricey than bottom line other brands. But if you want a dishwasher that works well and is quiet and will last I recommend the Bosch brand.
Published: February 15, 2021
Jeff of York, Pennsylvania
Source: consumeraffairs.com

Love this dishwasher. It's very, very quiet even when standing right near i
Love this dishwasher. It's very, very quiet even when standing right near it. It has a red light on the floor that indicates that it is on. Dishes are clean even on the fastest cycle. Filter is easy to access and easy to clean.
Published: February 14, 2021
Rachel of Wilmington, DE
Source: consumeraffairs.com

Our Bosch dishwasher gets all the dishes clean and removes the most difficu
Our Bosch dishwasher gets all the dishes clean and removes the most difficult BBQ and smoke stains from all of my racks and cookware. It also is so quiet we don't have to wait until we are out of the room to turn it on. We are very impressed with this dishwasher over all of the others we have used.
Published: February 13, 2021
Dick of Dundee, OR
Source: consumeraffairs.com

I love this dishwasher as it cleans very well. It sterilizes everything. It
I love this dishwasher as it cleans very well. It sterilizes everything. It takes 2 hrs and 40 mins to run a cycle, which seems long. I am not sure what other machines do. I love the glass shelf in that it has a special rack for wine glasses. The one draw back is the cost.
Published: February 11, 2021
Susan of Centennial, CO
Source: consumeraffairs.com

The dishwasher is very quiet and washes well, but after a mere 5 years the
The dishwasher is very quiet and washes well, but after a mere 5 years the plastic recessed handle on the front is cracking and falling out. We are very disappointed. There is only one couple using it and we only run it about twice a week, when it's full. We expected more from Bosch.
Published: January 20, 2021
Scott of Fernandina Beach, FL
Source: consumeraffairs.com

Purchased a Bosch 500 dishwasher from Lowe's in June 2020, after a few week
Purchased a Bosch 500 dishwasher from Lowe's in June 2020, after a few weeks something in the door broke and door when opened made a pop sound and the door fell completely to the floor! Instead of returning it to Lowe's I pursued calling Bosch warranty services for in home repair. They came and replaced a rope inside the dishwasher that lowered the door. A few weeks later it broke again! Repairman came out, ordered another rope and said he would be back when part came in. Weeks later they returned and repaired it again. A couple weeks later it broke again! Repairman came and said company said to replace the rope with a roller? A couple weeks later, you guessed it, it broke again! I called Bosch and told them I wanted them to replace the dishwasher that it was ridiculously unusable! I had to wait for them to approve replacement of the dishwasher which was a few more weeks, in fact I had to call them numerous times, each time waiting an hour or more on line, then was asked to email proof of purchase which I did. Two weeks later still no response, I called again waiting over an hour on line, to be told they didn't see my email, so I made them stay on line while I resent it to them, I said I wanted to speak to management and they said no one was in the building, then I was told I would be transferred to management on the phone. After about an hour on the phone, they found my email and said I needed to wait on management to approve replacement, I said, "I thought you were management," she said yes but it has to be reviewed! To try to shorten this complaint it was back I believe in October when I first called to replace this unit, it is now Jan 21 and I am still waiting. I called them today 1/9/21 and was told there was nothing on my account to update me with.
Published: January 9, 2021
ruth of Birmingham, AL
Source: consumeraffairs.com

After 2h 45mins on the phone and talking to 10(!) separate people with Wayf
After 2h 45mins on the phone and talking to 10(!) separate people with Wayfair and Bosch trying to get the dishwasher I ordered last Wednesday, that was supposed to arrive on Friday, that I then had to call to find out why it wasn't delivered on Friday, only to be told it was on a truck and could be delivered Sat, but Sat didn't work for us so the next available date was today (Wednesday - 5 days late), only for them to now tell me (after having to call back to find out why I hadn't heard anything about delivery), that there is no dishwasher until at best (!) early November!! I am APPALLED at the customer service from both Wayfair and Bosch in not stepping up to solve THEIR problem. When I called Bosch directly, they told me they couldn't talk to me and that I had to call Wayfair back (yet again). Complete runaround. Ultimately I was told that I should just cancel my order and order something else (like this was my fault!) without any offer to resolve the issue. And finally after 10 people, I still have no real sense if Bosch actually has any dishwashers in stock anywhere. While I wanted a Bosch based on reviews for quality, I'm not planning on making ANY future orders. If I could give 0 stars I would. A complete waste of time and effort! STAY AWAY!!
Published: October 22, 2020
Karen of Livermore, CA
Source: consumeraffairs.com

After examining the reviews on this site, coupled with my own experience, I
After examining the reviews on this site, coupled with my own experience, I suspect today’s Bosch products are not the quality they once were. We were satisfied with two prior Bosch dishwashers, however, two years ago we purchased an expensive new Bosch dishwasher to replace an aging one. After being gone for several weeks, we returned to find our dishwasher inoperable. Calling customer service was a frustrating experience as they could not send a certified repairman for almost a month...that’s a lot of dirty dishes. They then referred us to a local repairman who could visit a week later...perhaps they have too many repairs to perform? Today I was informed that I face a $400 repair on an expensive two-year-old machine… Inexcusable. I would not recommend a Bosch dishwasher in the future.
Published: October 16, 2020
Tim of San Antonio, TX
Source: consumeraffairs.com

My experience has been sooo baddd with Bosch customer service. So, we build
My experience has been sooo baddd with Bosch customer service. So, we build our home and one my friend recommend me to get Bosch Appliances so I did. I order my kitchen appliances with bosch back in May. I didn't received my appliances in July so I couldn't do closing on time due to not having my appliances and get inspection done before I moved to my new home. Which I was like okay due to Covid I understand. Here is the worst part. So the day I closed on my home and start using my appliance. Happen to find out that my Microwave and my dishwasher is not working. Brand new out of box. So I called bosch customer service in July the day after I closed on my new house and explained them the both appliances are not working.I was given a number to call for service repair which I did and they told me 3 weeks wait for them to come out due to COVID which again I was okay no problem. It's COVID. Understandable. They came to my house after 3 weeks and told me that they have to order part for microwave and suggested me to call bosch customer to replace it because it would make more sense since he visited cost $1246 this time and next time would be about same and told me that if he doesn't hear back from bosch he will be back in 3 weeks again. So I called Bosch back and explain the whole thing. I was told they made ticket (wrong ticket where they combined microwave and dishwasher) and the rep told me they send the ticket to management to review and will send the replacement.I called after 2 weeks AGAIN and the rep told me that they didn't proper format from the service company so I make three way call and explain them that bosch need special format for exchange. Service provider send it to bosch and bosch rep was like, "Yup got it." Since bosch didn't reach out to me or the company the service guy came and said he have to order another part and will be back 2 weeks again. This visit was again $1246. So I called bosch again and find out what's going on and went through the same thing report format is not acceptable by management company.At this point, we paid $2800 for service and I bought this microwave around $1800.00. Didn't understand why bosch didn't see that because he will back again and will cost another $1200.00 so at this point we paid double than what microwave cost. So I called again a week later is same story. They don't have the proper format from the service provider. So here I am stuck with microwave because I can return it anymore since my purchase month was in May and here I am still waiting for bosch management to review in End Of August. The worst customer service ever. I called them more than 10 times since July to August and stayed on the phone for more than 2 hours going around and around. Every time I called my phone timed was more than 2 hours.
Published: August 28, 2020
Deepika of Bettendorf, IA
Source: consumeraffairs.com

Purchased our Bosch Dishwasher in January 2020 and now, 6 1/2 months later
Purchased our Bosch Dishwasher in January 2020 and now, 6 1/2 months later it needs repair. Contacted Bosch Customer service to have an approved company come in for repairs and was given three "local" contacts. One did not service my area. The other told me it would take 4 weeks for someone to come out and service our dishwasher. I notified customer service of this poor response but was told that they could nothing do about this. They blamed it on Covid. Called my Bosch authorized dealer, who is not a Bosch authorized repair service, but who installed my dishwasher and they were able to put me on the schedule within 24 hours. The drawback: I got to pay and my warranty is no longer in effect. So warning to all: Bosch does not take care of their customers and their attitude towards their customers was borderline rude, extremely dismissive and smug. An all-around horrible experience.
Published: August 13, 2020
Gabriele of Leesburg, VA
Source: consumeraffairs.com

Nice dishwasher but horrible customer service from Bosch. Kept getting E24
Nice dishwasher but horrible customer service from Bosch. Kept getting E24 message, after only having dishwasher a few months. Called Bosch, no service available for about three weeks from BOSCH. Was told there were authorized subcontractors and was given several numbers. Most of them did not even service my area. Called Bosch and informed them. Even spoke to a supervisor who gave me additional numbers that were not valid. Once again the dishwasher is under warranty but Bosch customer service was very poor. In the end I was able to fix the problem myself.
Published: May 15, 2020
Daniel of Berkeley, CA
Source: consumeraffairs.com

Insane awesome dishwasher! It so quiet they had to put a red light shining
Insane awesome dishwasher! It so quiet they had to put a red light shining to the floor so you know it’s running! It has 3 racks one for silverware and two for larger pans. I purchased the one with crystal wash which had lava rock pellets in it so you you don’t use heat coils to dry your dishes. They come out spot free with finish dishwashing pods and finish liquid (recommend by the manufacturer). I love it???? It's energy efficient more than any dishwasher on the market I think. It cost more but saves you in water and electricity. I recommend it!
Published: May 11, 2020
Daniel of Leander, TX
Source: consumeraffairs.com

Works like a dishwasher should! No rinsing before loading dishes. It's
Works like a dishwasher should! No rinsing before loading dishes. It's so quiet, I forget it's running. Exterior is very sleek. The capacity is unbelievable. It will hold all dinner dishes, serving dishes, pots/pans for at least 2 full meals for 4 people...and then some. It cleans my stainless cookware to a perfect shine. So glad I went with Bosch.
Published: March 20, 2020
Karan of Ridgeway, VA
Source: consumeraffairs.com

Cleans well and is very quiet, doesn't dry the dishes as well as our old di
Cleans well and is very quiet, doesn't dry the dishes as well as our old dishwasher no matter the detergent or brand of rinse aid used. The dishwasher was on sale but original price was $600 and I think for the performance it should have been in the $400 group of dishwashers.
Published: March 20, 2020
Christopher of Chapmanville, West Virginia
Source: consumeraffairs.com

Quiet, water, energy saver, simple to operate. Excellent in cleaning dishes
Quiet, water, energy saver, simple to operate. Excellent in cleaning dishes and leaves no spots. One of the best ones we have ever owned. Easy to trouble shoot and diagnostic. Simple to install, that even a child can commission.
Published: March 19, 2020
Daniel of Lake Worth, FL
Source: consumeraffairs.com

Bosch dishwashers with a STAINLESS STEEL tub are very quiet and most times
Bosch dishwashers with a STAINLESS STEEL tub are very quiet and most times you have to physically go look to see if it is running. It has always left the dishes sparkling clean. Having owned an appliance repair business I always recommend Bosch to my friends.
Published: March 19, 2020
Catherine of Pfafftown, North Carolina (
Source: consumeraffairs.com

I knew Bosch was a top brand for dishwashers. The operation buttons are onl
I knew Bosch was a top brand for dishwashers. The operation buttons are only visible when door is open. I like that it has various running times to use. First time I used the dishwasher, I thought it was not working but it was. It was just that quiet I will always buy Bosch. Maybe a few extra dollars but well worth it.
Published: March 17, 2020
SANDRA of Middletown, DE
Source: consumeraffairs.com

Bosch makes the finest dishwashers. They are quite, efficient and long last
Bosch makes the finest dishwashers. They are quite, efficient and long lasting. Simple to use and the sanitize feature is a plus. The dishwasher is so quite that you hardly realize that the machine is on. While it does not have the dry feature, the sanitize feature leaves the dishes clean.
Published: March 16, 2020
Tatai of St Charles, IL
Source: consumeraffairs.com

We have owned this Bosch dishwasher for 9 years and it has provided perfect
We have owned this Bosch dishwasher for 9 years and it has provided perfectly clean, spot free and repair free operation. It is also super quiet. It beats every other dishwasher we have ever owned. We would highly recommend this brand.
Published: March 16, 2020
Burt of Dallas, Texas
Source: consumeraffairs.com

The configuration of racks is abysmal. Can fit in about 8-9 glasses and cup
The configuration of racks is abysmal. Can fit in about 8-9 glasses and cups combined. Can fit in NO large dishes. Silverware basket is in awkward position. Dishwasher runs for two hours and still the dishes are wet. I hate this dishwasher.
Published: March 16, 2020
Gwen of Yardley, PA
Source: consumeraffairs.com

You do not need to pre-wash or rinse before washing. The dishes get very cl
You do not need to pre-wash or rinse before washing. The dishes get very clean and dry as well with no streaks. It is the quietest dishwasher as well, most times you don’t even know it’s on. There are different racks for fine china, wine glasses and knives.
Published: March 16, 2020
Nancy of Alameda, CA
Source: consumeraffairs.com

Very pretty piece of Appliance. Very efficient and quiet. Love the delay cy
Very pretty piece of Appliance. Very efficient and quiet. Love the delay cycle so can set it for later times when hot water can be spared. Dishes come out perfectly clean. Bit pricey but worth it. I have other brand names but none compare to the clean dishes provided by Bosch.
Published: March 15, 2020
Anupama of Laurel Hollow, NY
Source: consumeraffairs.com

I have a very small dishwasher because of my space. This model is the lates
I have a very small dishwasher because of my space. This model is the latest model and works really well. I like the fact that there is a separate cutlery section. I am satisfied with the performance. Dishes are cleaned well if the temperature is high. The bottom and top rack don't fit tall dishes. So I would prefer a bigger dishwasher.
Published: March 15, 2020
Enid of New York, New York
Source: consumeraffairs.com

I love how quiet my Bosch dishwasher is. This is my second one. I had one i
I love how quiet my Bosch dishwasher is. This is my second one. I had one in a previous house. The only thing I am disappointed about is that the rinse agent seems to stay on my glasses. If I opt not to put rinse agent in my dishwasher a light stay illuminated.
Published: March 15, 2020
Linda of Lake Ariel, PA
Source: consumeraffairs.com

It does not seem to dry outside well inside. I leave the door open at times
It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!
Published: March 14, 2020
Ruth of Anderson, South Carolina
Source: consumeraffairs.com

The machine could clean better than it does. My roommates leave crusted and
The machine could clean better than it does. My roommates leave crusted and dirty plates in there for a couple days and then the dishwasher has trouble. The top shelf is a great place for silverware.
Published: March 14, 2020
Aaron of Washington, DC
Source: consumeraffairs.com

My Bosch dishwasher has a clean design. With all of the controls at the top
My Bosch dishwasher has a clean design. With all of the controls at the top of the door. It is so quiet that you can stand in front of it and not hear it. It has a red light that shines on the floor to let you know that it is running.
Published: March 13, 2020
Eva of Newark, DE
Source: consumeraffairs.com

This dishwasher is so quiet I often don’t know it’s running. If it wasn
This dishwasher is so quiet I often don’t know it’s running. If it wasn’t for the red light that shines on the floor to let me know. I wouldn’t!! I love it. I like that it has adjustable racks and a third upper rack where I put sharp knives so my dogs don’t get hurt if they lick the dirty dishes. Dishes come out clean and shiny.
Published: March 13, 2020
Karen of Elyria, OH
Source: consumeraffairs.com

I will replace this dishwasher in my house with another Bosch as the door w
I will replace this dishwasher in my house with another Bosch as the door was damaged slightly. The machine is some fifteen years old. I install Bosch in apartments I own. I have never had to repair or replace one. I remove waste food from plates but never rinse as Bosch make a dishwasher that works!
Published: March 12, 2020
Geoffrey of Arvada, CO
Source: consumeraffairs.com

When we went shopping for a dishwasher, we want that first of all got the d
When we went shopping for a dishwasher, we want that first of all got the dishes clean without rinsing and it had to be quiet. We bought a Bosch and my friends & family can’t believe how well it works. It’s fantastic. It gets everything so clean and we forget it’s running because it is so quiet. We recommend it to everyone who comes over.
Published: March 12, 2020
Marie of Valley Springs, CA
Source: consumeraffairs.com

My new Bosch dishwasher is simply the best I’ve ever had. The fact that i
My new Bosch dishwasher is simply the best I’ve ever had. The fact that it looks nice in my kitchen makes it nice, but the way the loading space is utilized makes it the best. I no longer have to worry about glasses or cups knocking together due to the deep ridges in that area. The size of the appliance is carefully organized to hold a large load easily. I like it’s quiet statement!
Published: March 11, 2020
Barbara of Saint Louis, Missouri
Source: consumeraffairs.com

Best dishwasher I have ever had. Gets everything super clean. I am so glad
Best dishwasher I have ever had. Gets everything super clean. I am so glad I purchased it. Consumer Reports recommend the product! It gets dried cheese cleaned off plates after making nachos. Super efficient and dries dishes well. Super quiet too!
Published: March 11, 2020
Holly of Tulsa, OK
Source: consumeraffairs.com

We are quite happy with the unit. We use the dishwasher practically every d
We are quite happy with the unit. We use the dishwasher practically every day for the past few years. Never broke down. This came with house purchase in 2007 July... I would recommend this Brand. Solidly made.
Published: March 11, 2020
Mike. of North York, Ontario
Source: consumeraffairs.com

There is a little noise. The dishes are quite warm when the cycle is done.
There is a little noise. The dishes are quite warm when the cycle is done. But that is necessary. I’ve had it in use about three years, about two time a week. Nothing to complain about.
Published: March 10, 2020
Bruce of Prescott, AZ
Source: consumeraffairs.com

I love this dishwasher, it is amazing. Since I have owned my home the last
I love this dishwasher, it is amazing. Since I have owned my home the last 30 years we have had 4 dishwashers and this one is the best because it cleans the dishes and glasses great. No spots on the glasses, all our other dishwashers always ended up leaking and then we had to replace our wooden floor because of that but this Bosch it great, I would recommend it to anyone.
Published: March 10, 2020
sue of Seaford, NY
Source: consumeraffairs.com

It is quiet, always cleaned the dishes. I never do pots in the dishwasher.
It is quiet, always cleaned the dishes. I never do pots in the dishwasher. I assume it would do those well also. Looks great, no knobs or dials, always seems to be clean inside. It was competitively priced for a top-end machine.
Published: March 10, 2020
LEO of Zeeland, MI
Source: consumeraffairs.com

This is one of the items that exemplifies the saying, you get what you pay
This is one of the items that exemplifies the saying, you get what you pay for. I could never bring myself to pay more than $400 to $450 for a dishwasher. When we remodeled our kitchen, we decided to research and upgrade to higher end appliances. The Bosch was highly rated. It's so quiet, we have to make a serious effort to hear if it's running when we are standing right next to it. Looks great and appears very well made.
Published: March 9, 2020
jerry of Cammack Village, AR
Source: consumeraffairs.com

I'm 82. This is the best dishwasher I have ever owned. It loads easily, it
I'm 82. This is the best dishwasher I have ever owned. It loads easily, it is so quiet that we never know it’s running. Our dishes, pots and pans, and silverware are spotless. I really like the access to all the buttons. Which are on the front of the door.
Published: March 9, 2020
Barbara of Conway, Arkansas
Source: consumeraffairs.com

This DW is the Bomb! Quiet with a no heat element dryer. It uses the hot wa
This DW is the Bomb! Quiet with a no heat element dryer. It uses the hot water heat to energize the stainless steel interior to dry dishes. Gives you a signal to open door after cycle is complete and let out the moisture. Glassware