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American Water Heaters Appliances
American Water Heaters is a leading manufacturer of high quality water heater products with manufacturing, research and development and corporate offices located in Johnson City, TN. American offers a comprehensive line of residential and commercial water heaters.
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Our water heater is 5 years old and has a issue with the airflow turning the pilot light out. I called the 1-800 number and customer service was very helpful, helped get my pilot light back on, and even had me send in photos of the unit to fix any issues to keep this from happening again. It can be rough taking cold showers but thankfully this company helped us not have to do that.
Had water heater installed in 2012 and it has performed with excellence. Model #BFG6140T403NOV never had any issues. We are looking for a water heater for our farmhouse now and plan on getting one from this company.
My American Water Heater, E52-40H-045D Serial 9709122230 made in 1997 is now 21 years old. I just refinanced my house and had to get new insurance. They questioned the age of my water heater and I told them, "So what?" It looks like it's new, I have a timer that shuts it off for 10 hours at tonight, and it is in the garage. If it were to leak it would run down the driveway. I have not done one repair job on it, eg. new elements and don't plan to replace it until it stops working. Highly recommend buying one.
Had a plumber install my water heater incorrectly, called Rheem and they put me in contact with Carlos at American Water Heater. It is just a few days before Christmas and I was not even sure Carlos could look at my water heater, not to mention replace it. I was hoping he could at least look at it. Instead, he not only looked at it but replaced it, all the same day. Amazing! Would recommend American Water Heater in Miami to any and all friends. Awesome service, very professional, timely. If you have a problem with a water heater in Miami you should make one call, American Water Heater.
Bought the house in 1992. Had a 5 year old gas water heater. Had it replaced in 2004 because it developed a pin-hole leak next to discharge tube. Hey, 17 years was a long time! It didn't owe me anything. My gas service provider is KEYSPAN. They carried American Water Heaters brand with a 6-year warranty and did the new install. It's a 40 gallon tank, natural gas, model # FG6140S403NOV. Four of us live in house and use water on a normal level. This water heater is now getting towards the end of its life. Had it serviced today by my contracted (by KEYSPAN) service person from HOMESERVE. The technician changed the thermo-coupler and informed us that the unit is rusting within and is close to the end. He recommended a new one to be installed soon and to contact HomeServe to purchase it. Schedule the install. On May 15, I will be making the call.