I have a single door model, cs 1301, 5 yrs. old. Recently the freezer temp. became erratic and the alarm kept going off. Our food was not affected and stayed frozen. A week ago, a service tech found a build up of ice behind the panel that is behind the freezer drawers. He was able to remove the ice and the freezer seemed OK. However the temps. continue to jump up and down and sometimes the alarm triggers at temps of 6 or 11 above. The call cost $190.I reported the temperature readings to the service who reported back with a quote of $600 to replace the freezer components. I do not know how to proceed at this point: the problem needs to be corrected but I will be nearing $1000 in service calls. Do I buy a new refrigerator or put more money into the current one? This Liebherr model is the only refrig I know of that fits the space in my small kitchen.

New ref CS-1200 delivered 6/14, refrigerator stopped working 8/14, service company fixed 2 months later (part was back ordered), broke down again 2 weeks later, took 2 more weeks and still does not work. Customer service at Liebherr is terrible. They screwed up my address which delayed service, their parts always seem to be on back order, they dont follow up. I have been waiting for a supervisor to contact me for a month. Now when I call customer service, they hang up and was told not to call again. Ref is under warranty and has not worked. The servicing company no longer wants to deal with Liebherr because their customer service is so bad. I really liked the ref when I ordered it but since it doesnt work and their customer service is so bad and the servicing company doesnt want to service Liebherr anymore I would think twice before purchasing.

Dear Customers, Vendors of Liebherr refrigerator and Liebherr organisation. I am a genuine customer and not a competitor. My name is Pracheta and my details will be found in Vijay Sales Panvel, as well as in Liebherr customer service. Please note buying Liebherr refrigerator has been my worst experience with an electrical appliance bought ever. This is the first time we bought a Liebherr product with a lot of expectations. Within a 6-7 months use, we have had issues with extreme cooling, water leakage from fridge - leading to health & sanitation issues of my family. My family has also suffered from food poisoning due to spoilt food and erratic cooling conditions of the fridge. There used to be continuous water leakage inside the fridge spoiling all raw vegetables, masalas and also cooked food. There were times, when there was no cooling and sometimes extreme cooling. After logging a complaint for the first time with customer care on 23rd July **, a technician came within 2 days and mentioned that the issue needs to be checked and updated to head office for resolution. A second round of at least 10 follow ups thought 3 weeks, Arun ** obliged and assured that fridge will be replaced. This promise also seemed empty as it took more than a week and a series of follow ups to replace the fridge. Now finally after the packed fridge has arrived, my family has to go through another series of waiting for installation. Finally today I have a packed fridge + old fridge gone - with practically no fridge to use and another long wait for a technician to install. Engineers do not work after 6pm, but Liebherr is ok to have a customer have the worst experience since a month. My details of the fridge purchase with my details are available for the company to validate.

The last time that happened, in January 2021, I was no longer able to resurrect the IceMaker. So I called a Technical Service, the next day a technician came, made a series of checks and determined that the fault was in the electronic board that did not give voltage to the mini-pump that supplied water to the ice bucket. As I am trained in industrial electronics, I disassembled that board, and made a magnifying glass inspection. The board appeared to be fine, with SMD components, and no components were burned. It was also varnished which made it resist moisture well. The technician sent me a budget amounting to € 250. This was not an exorbitant price to change a plate at home, but at a glance, that plate did not cost more than € 80 COST. It is already known that later prices increase with transport, working hours, travel, etc. (they charge between € 50 and € 60 per hour). What I already questioned was if the problem was with the plate. I then called another Official Service recommended by Liebherr. That technician started looking at the upper reservoir, as he said he doubted the plate was to blame. Looking a little over that reservoir (which includes the mini-pump), he determined that it needed to be replaced. He budgeted me € 425 for the repair, since to replace that tank the refrigerator had to be removed - it is paneled - between two technicians and therefore the labor became more expensive. As I am quite skilled, I disassembled the tank myself (which the technician did not do), removed the pump, disassembled it and saw that the little motor, which does not cost even 3 € in China, had the shaft stuck. I unhooked it and reassembled the pump. I mounted the tank, and the Ice Maker worked again. Seeing the reference of the mini-pump, searching the Internet, it appeared that it was made in China (of course) AND IT COSTS € 16. In other words, the Technical Service should know that replacing the € 16 pump does not require more than half an hour, it is not necessary to remove the refrigerator, and it would have cost me about € 150 instead of € 425. So it seems that the seminars of Training of these technicians leaves much to be desired.

We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from Reliance digital store in Delhi, on 24 January, 2021 and it conked OFF in July 2021. No cooling. Compressor Shuts down and the Service team had no resolution.!! Then begins a long harassment time with Liebherr Service team, which is so smug that they are just not bothered. They will not pick calls-, not resolve the problem and harass the customers, no end. Untrustworthy, cheats!!!!

The ice maker on my Liebherr fridge stopped working a few weeks ago. The technician from Electra the agent for Liebherr in Israel diagnosed the problem and told me that for the parts and labor it would cost NIS2000 ($600) to do the repair work. I wrote an email to Liebherr Germany to tell them that I had sourced the same parts from their distributor in Holland at 50% of the price quoted in Israel. Germany sent a mail to Electra the Israel distributor and a few days later Electra called me to say that they would reduce the price of the parts to NIS1470 ($400). I subsequently brought the parts from Holland and had my own fridge mechanic do the repairs. He found that only 1 small part which costs NIS150 ($40) needed replacing as all the other parts which the Electra technician had said needed replacing were all in perfect working order.

I am so disappointed with my Liebherr refrigerator. I purchased it in 2008 and expected it to perform as it was advertised. Since purchase the ice maker no longer works, the side panel refrigerator shelving pulled off and broke, the back of the refrigerator is icing, the vegetable and meat drawers fill with water, and - last straw - the door handle broke off! Poor manufacturing and substandard materials completely negate the refrigerators convenient sizing. I feel foolish for paying so much for this carelessly made train wreck.

Nice refrigerator. Easy to use. Having lot of spaces like So many racks. Able to keep all necessary products essential for purposes. Easy to clean. Able to adjust the temperature accordingly enough for kitchen purposes. I like it very much.

Liebherr having the best quality refrigerator available in market. Build quality is so good. I bought 346 ltr ref. This model is having some unique feature like ice twist, cool pack. The top most feature is spice boxes which make it different from other brand. We can store spices also in this refrigerator. Top quality material is used to make this ref.

This is the product that could be great if only the parent company would allow it to be great. Some of the problems weve encountered have been solved (for our needs, anyway). The major problem has not. Some of this will help you, I think. Some of it will annoy you more. Icing on the back of the fridge. There will always be frost and, especially in humid climates, some ice on the back of the fridge. This is a compromise for the depth of the fridge. We put meats and other items like pickles, etc, at the very back of the fridge to keep them as cold as possible. Theres a risk of it freezing if you rest it against the back. We live in an apartment and are used to these compromises. If you live in a house, get a bigger fridge that cools itself more traditionally.Icing and drain plug clogging. These are related issues in our experience. For whatever reason, the fridge circulation fan is defaulted to the off position. With this off you will get a lot more icing on the back of the fridge. This will then clog your drain plug with ice. Turn the fan on and occasionally check to see if it is still on - a power outage will turn it off again. Weve had it running for about a year and no more ice issues.What to do if the drain plugs up. You will need to defrost the fridge completely and have it turned off - leave the doors open. Wait until the ice melts. If there are sheets of ice, wait until they sort of melt, then pull them out - otherwise, expect large puddles. We poured some hot water from the tap (not boiled water) into the drain to help it along, but that took forever. Nows a good time to clean the back wall of the fridge. Not too bad, all things considered.FINALLY: THE ICE MAKER -- this is the worst part about the fridge. If the parts were cheaper, it would be an Ok compromise. It is a small unit and will provide enough ice in the Summer for a couple people who drink ice water all the time. Family amount of ice? No. Problems: the ice tray itself. Our first one lasted about 2 years. Consecutive trays, much less. It has broken in a couple ways: First, the thermistor attachment assembly breaks off the ice tray. Ice stops working. Second, the plastic tray (because it is torqued to remove the ice) gets cracks in it. You then get water and some ice cubes. The water then freezes the ice cubes that do make it out and it freezes into one solid mass on the bottom of the ice tray. Fun.REPLACEMENT COST. Can you buy just the plastic ice tray? No, you have to buy one ice tray, one thermistor assembly, and two plastic parts that never break. Ever. Cost - $150+ shipping. So the only part that ever breaks is the plastic ice tray and the plastic retainer of the thermistor. So, every 9-15 months the ice cube tray gets cracks or the plastic part that keeps the thermistor in place breaks. If it was $20 we would be Ok with it - again, were used to these kinds of annoyances and compromises living in an apartment. Its also pretty easy to replace. But $150? Please.Finally, Liebherr. Its clear they just dont care or they think that if they did sell just the ice tray + thermistor part that this would be admitting something wrong? Considering what theyre involved in besides fridges it would seem that worrying about these products is the last thing on their minds. If people keep buying them they will keep making them, *even if the products are not reasonably serviceable*. That, or because of their price point they think wealthier people will just have them maintained and not worry about the cost?Who knows. Either way, if you buy one of these dont expect the greatest service, nor any help from Liebherr itself. I would expect that the service companies just dont sell enough of them to be experts and their access to inexpensive parts is the same, although I really wonder what wholesale prices are. In case Liebherr ever reads this: I would never buy your products again, but for now were stuck with it.

We purchased a new Liebherr refrigerator in January 2013. Have had countless problems with the ice maker followed by endless service calls. The quality and workmanship on a high priced refrigerator as this completely SUCKS!!

Four years ago, I bought a Liebherr wine cooler and refrigerator. The wine cooler died as soon as the warrant expired. Liebherr referred me to an appliance repair that is authorized to repair Liebherr products. The guy who showed up had no clue. He was on the phone talking to somebody in the office, getting instructions. Finally he gave up and told me that they will be in touch. After waiting for two days, since my wine was about to go bad, I was forced to buy another Liebherr wine cooler because it was a built in unit and I had no choice.During the recent hurricane, Sandy, the power went out in my apartment. I turned the fridge off. When the power came back on, the fridge did not. The light was on but the compressor was not. I called Liebherr despite the fact that the compressor did not go on ( the compressor warranty is 5 years, so it is under warranty)! They said that since it is no longer under warranty, I should contact their authorized service centers. They gave me 3 options. The one that fixed my wine cooler was not one of them.I called the first one but they were not authorized to work on compressors. The second one came a day later and his diagnosis was that it might be the compressor but maybe not, maybe it is the inverter. It took 5 days to order the inverter which will arrive in 3 days. I will be without a fridge for 3 weeks by then. If it is not the inverter, the service guy has to get authorization from Liebherr to order the compressor. I called Liebherr to find out how long will it take to get an authorization and get a compressor. The guy yelled at me and told me that I am asking a stupid question and he cannot estimate how long it will take. I left a VM for his supervisor, Josh, but he has not called back.Do I rent a fridge? Buy a fridge? Whatever I do, how do I tell people not to buy a Liebherr product unless you enjoy replacing them every 2-4 years?

I bought Liebherr refrigerator 2 years back and now every part of it ask maintenance every after 2-3 month. For me its waste of money because if I could bought any Local Indian brand it would be more convenient for me and long lasting. Never go for Liebherr.

I found Liebherrs Facebook site (for their excavating equipment) and wrote them a nasty note saying I hoped their excavating stuff worked better than their fridge/freezers. I heard back from them immediately! So I sent them the entire story. They got in touch with the store it was purchased from and who did the repairs. Liebhherr agreed to pay for all parts/labor for repairs. It seems that all the freon had leaked out! Ive never heard of this in some 50 years of owning fridges of various makes and ages. Their repair people couldnt even find where the leak was so Liebherr replaced the entire unit (and as they had changed the dimensions since the original unit was purchased, they also replaced the fridge part). So Im satisfied, but it took public shaming on FB to get anything done. However, I would never recommend their fridge/freezers to anyone. Dont know about their excavating equipment.

We bought a Liebherr split door refrigerator/freezer (2 drawers) about 8 years ago. Nothing but a headache. The fridge is fine but the ice maker function has been impossible. It was replaced about 6 times in the first couple of years. Now it is broken and impossible to get the parts needed to fix it. The glass shelf on the left door just fell and broke on its own. Service for these units is difficult to find, expensive, and replacement parts seem nonexistent. Purchase a fridge that can be serviced and maintained more easily. Expensive appliance that is nearly impossible to fix.

My son broke the plastic supports on the door shelf. I am online to see if I can order parts myself. I started reading the reviews. Wow, I had no idea people have so much problems. Mine is eight years old and I love it. Never had a problem. I yearly use a pipe cleaner to clean the drain hole, take off the vent cover, and vacuum the coils. I also have my fridge on a plug surge protector. I do so for all my rentals. I must have bought a gem.

I will never buy this product. PLEASE Stay away from this company. I spent $5,000 on this unit and the company tried to correct it and it kept breaking. The refrigerator looks very nice but very poor quality.

I buy Liebherr fridge 2019 red colour first. I think new brand wired but product after service but after sales and service good, product also excellent, this is my 2nd fridge compare with my old fridge. This is excellent space and adjustment, big vegetable box. Good product given by Liebherr.

After three years our Liebherr fridge freezer became unreliable in that the temperature of fridge varied between 8 degrees and ambient temperature. Apparently oil (or water?) had been drawn into the compressor, caused by power cuts (we live in a rural area). Repairs were in the region of 600. Liebherr originally offered to pay 50% of the parts but this only amounted to about 150 and we couldnt afford the rest. We managed to get the insurance to cough up after being without fridge freezer for 3 months, and decided to accept Liebherrs offer to offset future raise in premium. However they took advantage of the fact that we had insurance and declined to pay. DONT BUY THIS IF YOU ARE LIKELY TO SUFFER A POWER CUT! Apparently they are VERY sensitive!

I recently bought a cobalt steel refrigerator from Croma store and I love the purchase I’ve made. It’s a brilliant refrigerator and also it is very silent. Stored Products also have a good shelf life. Vegetables stay fresh and also the power consumption is minimal. I am happy with my purchase and will definitely recommend it to others.

Just bought a freezer with a height of 1,75 cm and there’s no matching refrigerator??? They only sell refrigerators in 10 longer or smaller and besides that also different model design etc. This is my last Liebherr. Goodbye.

My refrigerator developed some problems, which I accept. However, because it was out of warranty, the appliance store would not service it. None of the local repairers would work on a Liebherr, and the main customer service at Liebherr couldnt provide a service rep for the entire Olympic Peninsula! What good is a refrigerator that cant be serviced? Liebherr has not developed adequate service coverage. They shouldnt sell equipment that they cant assure service.

My wife and I bought a 24 wide x 79 tall Liebherr fridge in 2009 as we were told it was the best in that size. It was like $2800, the price of a used car I thought then. We live on a houseboat in Seattle. From the beginning we had problems - broken handles, shelves that needed mending with plexiglass and epoxy. But worst of all, we had to defrost the freezer at near weekly intervals. And the drain in the fridge compartment would freeze up or smell so horribly that we injected bleach with a syringe to keep the smell down. We are dumping this fridge (and describing its shortcomings to anyone who is foolish enough to get it) for a Bosch, which we are assured will be less challenging. Remains to be seen. I have never had a fridge this disappointing. All the others ran for years, decades even, and failed at the end of their lives - as expected. But they did not fail on a weekly basis. Best of luck to anyone who still has a Liebherr. Never again for us.

You dont happen to buy a refrigerator everyday. So I happen to visit the Vijay sales outlet with my wife for searching a new one and happen to see this new name Liebherr. The sales guy convinced me that the CNPef 4516 is the latest entrant in the market, however after some research and history it so happens that they have only been manufacturing refrigerators. So we decided to get it home. Its certainly unlike your regular refrigerator where its premium reflects on it being installed. A quick billing and a easy installation is all it took to bestow its presence in my kitchen, the cooling has been magnificent since day 1 and in a city like Pune where the heat can get extreme this refrigerator doesnt let you down. The easy to store vegetable bins and the cooling are the very fact that it does its job well. The freezer is different than others and can go up to -32 with the super frost is amazing.

When I went to buy refrigerator in the market, I liked the Liebherr refrigerator after seeing many brands there. The space for adjusting this refrigerator self is quite good. The vegetable box is also quite large. The tuffened glass above the vegetable box is also very useful on which we can place our things. It also has a Spice Box option to contain spices which are not available in other refrigerators. Coolpad is a unique feature that can keep water cool in indoor and outdoor places. The power consumption of the Liebherr refrigerator is lower than other refrigerators. I am completely satisfied by purchasing this refrigerator.

My husband and I won 2007 Obie award for Best Kitchen remodel in Georgia. The Liebherr fit my requirements inside and held the decorative panels on the outside. Almost immediately we had problems the other consumers had. Ice maker has broken down twice after 2 years of usage... $900 replacement. The so called cooler unit freezes up and once or more a year I get to defrost the ice in the back. It constantly drips inside the refrig. unit thus having to wet vacuum the bottom to get out the water. Liebherr refused to acknowledge all my problems. A technician was sent out and he couldnt adjust any temperature to make things any better. You can believe that my customers know never to buy this for their kitchen. It is sweating so much inside now that I believe it is on its last leg.

The fridge has given me good service. Months ago water dripped into the icemaker drawer creating blocks of ice. I took out the ice making tray to find that a corner of the plastic broke off permitting water to drip into the ice cube drawer. This plastic extruded part is 3 inches by 7 inches and produces 10 small ice cubes. I was given a price of $220.00 + taxes to replace. Since the freezer section is small I purchased a 5.1 ft3 separate Danby freezer 4 years ago to compensate. This entire freezer cost $199.00. Spare parts are always expensive but this is more than excessive. Very disappointed being held hostage to this practice. Wrote to LIEBHERR in the US and have received no response.

Terrible terrible terrible. Two times I was fooled purchasing their refrigerators, no one helps you, no service, just the worst. Im out hundreds in food & service techs. Please, redo your kitchen if you must, DO NOT PURCHASE, ever!

I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.

As you know if youre reading this a Liebherr Refrigerator costs as much as a decent used car. For that kind of money youd think you would get quality. Youd think if something breaks there would be a repair network for it. Youd think the customer service people would try to help. Youd be dead wrong on all counts. I have had a Liebherr refrigerator freezer that has been a continual nightmare. The icemaker has been broken almost since we installed the appliance. Weve given up on that after endlessly trying to get it fixed. Now the freezer is not working. For the past three weeks we have had no freezer. I cannot get a repair person out here. I live in a major west-coast metro area. I could understand that it would be hard to get a repair if I were in some remote location, but that is not the case. Of the repair people Liebherr recommended only one would respond. They came out, pulled the unit out of its cabinet, damaging the veneer in the process. Took the back off and decided that another person would have to come out and look at it. For this they billed me $160. After a week, I called and was told they couldnt deal with it. I had the credit card company stop payment and were still trying to resolve that. Second person was from about 50 miles away and would only come out if I agreed to pay him $300. Cash only, no checks, no credit card. I agreed because I need a freezer. He did nothing. Ran some diagnostics. Told me I needed two parts and he would only come back if I paid him another $300. Cash. And Id have to get the parts. These are the best people Liebherr could recommend. This is so sleazy that it borders on criminal. I decided Id had enough with Liebherr and went shopping for a replacement unit thinking Id be better off just cutting my losses at this stage. As it happened the local rep was in the store when I was there. He told me hed work to get it straightened out. So, several days later repairman number 3 shows up. He takes the freezer apart and decides he cant do anything and anyway, hes going on vacation for two weeks so hell get back to me. I have spent untold hours on the phone with these people. I have dealt with three of their repair people. The only thing I have to show for it is a $300 cash payment to one of them and a credit card battle with the other. My freezer is still not functional. My icemaker has never worked. You would be out of your mind to buy a Liebherr anything.

Advanced technology with advanced electrical temperature sensors which provide perfect cooling as per required storage. And special feature like spice box to store our spice to avoid moisture or aroma of spices.

Working very good, worthy money, good product, I am using this refrigerator, is very good, very huge inside space, everything is good, I am really satisfied with this refrigerator, everything perfect. Worth money.

Brought this brand refrigerator 6 months back and this refrigerator performance was excellent and other features like spice box is very much useful to keep spices and storage of milk products separate compartment.

I am using Liebherr 220 Liters fridge since 8 Months, its working condition is simply Excellent. Faster cooling. Thick door Quality. Bigger vegetable box is very useful to us. I saw in other brands vegetable box is very small for storage. Easy to adjust. The shelfs are good.

Im using Liebherr refrigerator. Im very happy with performance....like Quality excellent, energy efficiency specially spice box, Vario safe, Vegetable sorting, cool pack, even no noice from compressor ....

We have had our Liebherr refrigerator repeated every other month. Specifically, the ice machine. We could have purchased a brand new refrigerator for the same amount we have spent repairing it at this point. Bottom line..This product sucks! Buyer beware!!

Liebherr refrigerator is good refrigerator brand using this refrigerator and one of my friend refer to buy this brand. Nice color and got more space to keep vegetables and fruits. Less power consumption.

The worst purchase I have ever made. I write to advise consumers to avoid Liebherr fridge freezers at all costs. I purchased a Liebherr fridge for my daughter in October 2016 and my daughter has been experiencing problems ever since. The fridge had never run at the proper temperature. The temperature is never constant and is always below 38F, it is closer to 50 and lower. We have been told that there is nothing wrong with the fridge. Now we have been told to keep the fridge-freezer at the highest setting at all times! The company refuses to accept the fridge-freezer is faulty. My daughter is therefore stuck with a malfunctioning fridge that is unlikely to last much beyond its 2-year guarantee.

This was a very expensive unit that is designed to be integrated with your kitchen cabinets by placing panels on the doors and freezer compartments. The left door doesnt close properly and you must open both doors in order to close them together otherwise you cant close the left door. They refuse to help me out with the problem and they say I must contact the cabinet installer, when I know and they know that is not the problem. A terrible company to deal with. The amount paid for this refrigerator is more than 3 times what a normal refrigerator does where the doors close properly. I read that many people have the same issue and it is a recurring one, but the company refuses to address the problem. Would not recommend it to anyone. A big disappointment and frustration. Choose another brand if you want to avoid a big headache.

We paid over 1200 for the stainless steel Liebherr Fridge Freezer. What a BIG MISTAKE! We have had problems from the very start. The lights did not work then the door would not shut properly. A year after purchase the ice kept collecting and the fan made a horrendous grating sound. We have had the engineer over at least 5 to 6 times since we bought the beast! And at what a cost. It is outside the guarantee and warranty period and now constantly the Alarm keeps going off in the Ice compartment. I have to try and press the fast freeze or the Alarm buttons constantly to stop the horrible sound! Interrupted sleep every night! NEVER EVER WILL WE RECOMMEND OR BUY LIEBHERR! A WASTE OF MONEY AND UTTERLY USELESS! We had a Westinghouse before that for many many years...The only trouble we had was the light bulb change once! Eventually got tired with it and changed to Liebherr! WHAT AN EXPENSIVE ERROR! Please dont ever make the mistake that we have. The constant call outs have cost an arm and a leg! AND Liebherr....Customer service!! not sure why they call it that ....WHAT SERVICE #? They dont give a damn. Only want to make money by sending out expensive engineers who will rip you off and the problem reoccurs after a while.

Liebherr fridge freezer Model 1611 - I bought this freezer fridge combination in 2011. Now in 2014 the freezer door seal does not work properly anymore and ice is building up near the door seal. Having a seal fail just a year after the warranty expires, I consider as very poor quality for an appliance that was over $4000 in 2011. When I called customer service for a replacement part I was told that the part is on back order and no time of delivery could be given. So not only do Liebherr appliances break but they also have a subpar part service at least in the USA. Also the replacement requires gluing and is not for everyone. I cannot recommend buying one of those again and would rather go with a Bosch or GE freezer/fridge in the future.

I had purchased the Liebherr fridge on August -2020 and since yesterday I am facing cooling issue. I had called customer care and their mechanic visited but in vain and informed me that there is a gas leakage and it can only repaired by Monday. I am surprised and asked him that in Mumbai you are taking 5 days to just to fill the gas, What we should do in this case. I requested lot of times but I didnt got any response... SUCH A POOR SERVICE and Quality of Fridge is very bad.. I suggest not to take this fridge.

This refrigerator has destroyed more food than the plague. It has the hardest time closing and it turns off if the door censors indicate the door isnt closed. Several times, I have not been home for days and I get home and everything in the Liebherr refrigerator is rotten, lost, defrosted, warm, in shape to throw out. Resetting the temperature to get it to work is as easy as launching the space shuttle. One almost needs to be an electrical engineer to re-set the temperature settings. I tried to print out the manual from their site and I have 21 pages of gibberish. I still havent been able to turn the freezer back on and I am not sure the refrigerator is working yet, as I type. If I wasnt a renter, I would get a new unit, but not a Liebherr. I have lost over $500 of food in the freezer. I guess I was stupid enough to fill it after losing everything before. If you buy one of their units, you are crazy.

I am happy with the product. My overall experience is excellent and I have been using this product for last 3 years. My Electricity charges has come down drastically after I changed with LIEBHERR refrigerator. Cooling and huge storage compared to my old refrigerator. I recommend to other also.

Liebherr refrigerator is so good. The door thickness and is cooling inside internal space boxes so amazing. Guys my suggestion is please you also try Liebherr refrigerator and Im sure after sales and service also better than others brand....

LIEBHERR 265 new brand fridge purchased in Jan month 2019 which has problem in freezer and full ice cubes on the walls and water bubbles on wall and fail in testing for second time. Moreover it is getting ice cubes on the fruits and vegetables. My experience is very bad. As of now from the company side they it replaced and will get new, however it is not confirmed that we get issues after one year, so please be careful while purchasing new brands. We spend 28000 rupees but not satisfy and total waste of time.

Hello. I am Vishwa from Calicut. Liebherr Fridge new 260 liters refrigerator Steel finish is very good. Purchase it looking at German brand. Good quality. Service response is fast and also available on mobile.

I had a positive experience. I bought a Liebherr refrigerator from a nearby shop, I went there to purchase a different brand, but Liebherr promoter explained about the brand and the models and I was happy to see some good features and especially the storage facility in it. So I have happily purchased one. Good product.

Oh what a new looking fridge freezer but I am afraid within a few months of purchasing this nice shiny appliance all our problems started. First the icemaker gave us too much ice only for a few weeks. Later it stopped dispensing ice all together. After a few more weeks all back to normal only for the problem to occur again and again and trying to get an engineer out to fix the ** thing. Well better chance of me finding and capturing the yeti after countless emails and we refusing to let the previous three different contractors out to look at our fridge again. Did Liebherr send out a different one? Www.agsrefrigeration.co.uk they came out and after inspecting the back off the fridge section found that there was a fault with insulation of the cabinet letting cold air and freezing up the tubing to the icemaker. In the end they submitted a report to the manufacturer who finally relented and gave us a new replacement. We are holding our breath and hoping we have no further problems with this one. However dont think I would go through all the expense of buying one of these fridge freezers again.

Ice accumulating at bottom of 7353 freezer unit. Electra the local distributor refuses to assist and/or provide advice what to do before calling a technician which costs around 65$ before parts. The rep says: We do not provide any support on the phone. If you have a question you must schedule a technician and pay for it. Terrible attitude and support. Plastic drawers easily fall out and break and plastic handle parts that break. Will never buy one again.

This is my second Liebherr refrigerator after the first one lost all the Freon due to the defective lining. They use aluminum linings which are corroded very fast. They replaced it after two years of trouble. The representative of the brand in Greece made a conciliation and they proposed to sell me a new one. I paid an extra amount of 500€ to receive a newer model which was worth around 800€. Within two years the problems begun! Now it runs for an hour it hardly cools and then the motor stops and doesnt kick in again. No more expensive worthless Liebherr refrigerators for me!!!

We have owned C 16 model of Liebherr refrigerator since 2014. Over that time, we have had multiple issues - from breaking shelves on the front door, to the front metal handle coming off, to constant leaking inside, etc. It has been non-stop, and we are sick and tired to dealing. Never in my life have I had issues with multiple plastic parts breaking of a fridge... We are a small family of three, so the problems cannot be blamed on the extensive usage. It is just a cheaply built appliance. Please, save your money, time and nerve cells, and stay away from this model.

Excellent Guidance from selection of model to installation. On time delivery with minimum followup. Very friendly executives. Product Interior quality very high compared to other refrigerators. Very much happy to choose the right quality product.

I have bought several Liebherr refrigerators, including two model 1360s. Both have had sealed unit problems that have prevented the units from cooling. Each time, I have had to call service people recommended by the national Liebherr office in Arizona. Each time it has taken weeks to get service and several times the service people do not show up. When they do, they say that it is a sealed system issue and that they cannot fix it. Then, I get another service recommendation from the Arizona office-- someone supposedly qualified to service a sealed system. And, ultimately, usually after several additional weeks or even months, the next service company comes out to see the unit and also notes that it is a sealed system problem, that Liebherr will not authorize them to service and that the unit must be replaced. Then, with the unit still under warranty, Liebherr ultimately calls someone to replace the unit, but this again takes months. I have dealt with 5 different service companies on these refrigerators, all of whom have expressed frustration with the Liebherr process. When I had my latest issue with a Liebherr 1360, two of the companies I had dealt with previously, including the company that replaced the last 1360, said that they will not do Liebherr work anymore and refused to come out. These two companies were still on the list of contractors recommended by the Liebherr Arizona office. This is a bad refrigerator with obvious design problems and the Liebherr repair and warranty network is extremely slow and frustrating to deal with. It seems that the strategy is always to require someone additional to come out to look at the unit while not authorizing anyone to do a repair on some defective component of the sealed compressor system. Stay away from Liebherr.

I happen to change my refrigerator this summer season and happen to visit Harsha electronics near my place. This new brand called Liebherr is what I got introduced to and its features made the perfect fit for my kitchen. The product has had no qualms and have been using it for half a year with smooth use. If youre looking for the space, this is your best bet. Truly value for money.

We recently bought the Liebherr TCb2640 which eases the use of our storage as a family of 2. The spice box has been helpful to make life easy in storing spices and so has the vegetable sorter system. Its compact design and the the size fits in the space and kitchen. The shelves are easy to adjust making some space at the last minute enables it to double up the ease to store more. The installation took place in short duration of time and serviced well by the engineer. I thoroughly recommend the same if youre looking for a compact refrigerator with fully added features.

Within a month of purchase, it started giving cooling issues. The vegetables are getting soggy. Although its a frost-free fridge, the freezer has ice frost accumulated badly. After complaining several times there is no action. Overall worst product.

CS1311CS1360/07011/7084638 - 00. One shelf on the door broke off after 3 months. The butter compartment broke as well. Now the actual handle on the refrigerator door broke off completely and there were 4 plastic parts scattered on the floor! Were I a very strong woman I might have thought I opened the door too quickly or carelessly. I have always had little arm strength and am frequently called delicate! I am blamed repeatedly for every issue. Having owned 2 extra large SubZero refrigerators in my former home and had no problems with either one, I know it is not me that is making this happen.

I have purchased Liebherr refrigerator in month of August 2021 and from 23rd October 2021. Fridge is not giving cooling.. And we have launched a complaint on 23rd October 2021 as it was Saturday so we were not able to contact so we again called on Monday (I.E 25/10/2021) for complaint customer care people. They accept our complaint and told that they will resolve our complaint within 48 hrs. But still on 29/10/2021 they havent resolved our complaint nor technician has contacted us... After so many call and reminder to customer care everyday their answer is that they keep call on hold and talk with their fake service team and they pass on message that our technician will come in 1st half. This answer I am receiving from last 4 days and we take again followup that your technician has not yet came so the answer is that he is in your area only he will come but from last 4 days he is in our area but cant come.... And today answer after follow up is same that they will come in 1st half and plus they are not providing technician number also.... Worst worst worst service at all...

Very good product and special service. Interior of the fridge is very beautiful and when door open got alarm sound. I very like it and I suggest to our family and friends. Very secured covering back grills.

I purchased a Liebherr refrigerator in December of 2017. In August of 2019, the right hand side/unit of the refrigerator stopped cooling. We had Liebherrs repair people come to our house 3 times and they called Liebherr and told them that the refrigerator is not reparable. Keep in mind Liebherr is sold in 2 units (the left unit and the right unit). Debbie from Liebherr called me and said that they will replace the unit. I questioned Debbie and said the unit or the whole refrigerator and she said the whole refrigerator. I said to Debbie...thank you and she responded Liebherr really stands behind their products. She told me that Liebherr will ship the replacement to their installer and the installer will call me to set up an appointment to install the replacement. All seemed great at this point.The installer (Almo) came and replaced the refrigerator on 9/17/19. I know we are now in mid September from when the refrigerator stopped working at the beginning of August. When I came home to see the replacement, Almo only replaced the right side or unit of the refrigerator and it is completely different from the left side of the refrigerator. Below are the differences (remember this is 1 refrigerator): 1. The replacement unit has two drawers (original unit only had 1), the back panel is stainless steel (the original (right side back panel is white), the drawers are blue (left side) (right side are clear drawers) and the shelves on the replacement unit is totally different with thicker shelving (metal holders).2. The original freezer is completely different too. In our original unit (right side), the ice dispenser had two drawers - one draw that had the ice made and then we would pour it to the other draw to fill up. The replacement is only 1 drawer that makes the ice.As you can tell, I was very upset. I proceeded to call Almo and spoke to Katelyn. I sent Katelyn an email with pictures of how different the 2 sides of my 1 refrigerator is. She said, Wow they are totally different. I said, I know. She said that shell look into it and get back to me. I then received a call from Miguel at Liebherr who said that he makes all the decisions at Liebherr and they will not replace the left side/unit to match the replacement (right side/unit) piece. He said that my model was discontinued because they upgraded it and if I want the 2 units to match then I will have to purchase the left side/unit. I proceeded to tell him that its not my fault that the refrigerator broke and its not my fault that they upgraded and the upgrade does not match my older model (only 1.5 years old). He said that they do not care if it is not aesthetically pleasing on the inside. They replaced the unit that broke and they will not do anymore.I asked if I can speak with his manager and he said that he does not report to anyone. I guess the Liebherr family does not realize that Miguel is the new CEO. I keep replaying in my head what Debbie said....Liebherr stands behind their products. If they stood behind their products they would have replaced the entire refrigerator. I spent about $7k on this refrigerator and it shouldnt have broke/stopped cooling after 1.5 years. Liebherr DOES NOT stand behind their products! I will NEVER, NEVER buy a Libherr product again and you shouldnt either!

After seeing at least 50 refrigerator brands I came across the brand Liebherr that has been new in India. After careful comparison and analysing what would suit my kitchen. The Liebherr TCss 3540 is unusually different and I must say classy cause the Stainless steel look is different from the other refrigerators Ive seen. With immense space and adjustable shelves I could make space for everything. The highlight of the refrigerator that amazed me is the various shelf. Its the most useful feature where I can store the delicate essentials. I would give this refrigerator a thumbs up and perfect for those who love cooking and baking. Did I mention this cool pack that doubles up to store the drinks when you have a party. Check this one out. If youre looking for class and features Liebherr TCss 3540 is perfect for you.

Product is value for money. Till now had a good experience this refrigerator of this to be continued worth money, good product, Need to be provide good services, the services and good but sometimes delayed.

The refrigerator which was purchased from Vijay Sales Kharghar Navi Mumbai delivered the product. As the shelf of the defroster on which it is hold is been damaged on corner and can be seen only once we remove which is not noticeable unless removed 6 days back when the service technician came as a complaint was raise at Vijay Sale for the the problem which was taking place in the defrost section there was lot of ice getting accumulated kindly request to please replace the refrigerator as the technician has also mentioned in his service record and the refrigerator is 2 months old. Having a really very bad experience.

A good Refrigerator in term of cooling performance, extended food life with accurate temperature, Best built quality and Nice design... I highly recommend this brand because of quality assurance and It gave opportunity to feel Premium inner interior.

I bought a new Liebherr refrigerator and it never cools right in the fridge compartment. I had service 7 times and the same answer - it all checks out OK, but the box is 48-52 degrees. Not sure why? I called the company and the manager. No return call. Beware, dont buy one. A lot of money, no service and mine never worked.

I shamefully admit I bought 2 Liebherr fridges in 2009 and 2010. One SBS 7053 and one SBSes 7353 within one year of the other for two separate custom fitted kitchens. Both have had door handles fall off, door seals go rotten, leaking, clogged up drain bucket at the back (how am I supposed to reach that???) ice makers both broken and now both have broken down on the BioFresh/wine fridge sides affecting the freezer. If what I am reading all over the internet is true Liebherr has been selling and ignoring customers all over the world whose refrigerators have all had the same problems. How can they get away with it? It isnt as if this was a bargain fridge that you bought for $500 and can now throw out. Can anyone say class action?

Excellent Refrigerator. Nicely and durability.. Electric consumption is also good. Overall nice refrigerator. Thank you for Liebherr… Nicely it will and thank for Mr ** who suggested me to buy this product with complete explanation.

We have a brand new fully integrated Liebherr HC2062. It was installed in May 2012. It has been 3 months and we have only been able to use the freezer for less than 2 weeks. We have had 6 service calls, had leaks, recharged freon, have evaporator replaced, and the freezer is broken again. Do not buy Leibherr!

We wanted to love this fridge and we trusted the fact that it was a German. We have the 36 French door fridge and it is just an expensive piece of junk. It first broke about a year after purchase. First it was the ice maker, then the freezer stopped working and with time the fridge doors stopped closing properly. Even the rubber band around the door broke and the cables came out. The sensor beeps at random times, even in the middle of the night and we have to turn it off since the doors are actually closed and it is beeping for nothing. I have never seen anything like this! We tried repairing it twice but whatever they repaired broke again. All other appliances purchased around the same time work perfectly well. We have a German friend who purchased one too around the same time as us and he is experiencing the same problems. He is even more disappointed as he grew up thinking his countrys appliances were the best.After reading soo many similar experiences in the web we concluded that this company doesnt care about the quality of their fridges enough to address these problems. They make heavy duty equipment and other things that are not appliances and this could be just a small part of their revenue. Who knows why they are not addressing their customers complaints... What I know is that I have to throw away my fridge and buy a new one (some other brand) since spending more money in repairing is just not worth it.

I was aware of the brand Liebherr. Came across the brand had launched refrigerator here in India since few years. I had got good review from a friend of mine and finally got one. Good refrigerator great space, quality. Loved the product.

The 48 inch unit has a refrigerator, bio fresh and freezer units. It had problems within the first 6 months. Ice maker cracked and stopped working; got it replaced twice. The plastic boxes for crisper in the refrigerator, bio fresh and freezer unit are extremely poor quality and cracked sooner or later. Bought replacements multiple times but had problems again. Had other problems and had to replace some sensors. Finally this year the freezer stopped working. The authorized service who charged me $1200 replaced parts but it stopped working within a week. Finally I was told by Liebherr that since the unit is 8 years old all they could offer is a 30% discount on the freezer unit but I will have to pay full price on the others - about $10,000! What a mistake - worst appliance I ever owned!!!

I was bought in last year, but till date something happened in my fridge (ex. Vegetables spoiled). I approached for services, but their services are not good. After 1 year waranty expired, now I am asking for same issues in my fridge, but they told charges applicable. In waranty time they are not solve this problem in corona lockdown period. Till they want charges. So Products and services are very bad.

Beginning in year 5 our expensive built in Liebherr started to have problem after problem. Many of the appliance service companies recommended by Liebherr wouldnt service the fridge, or came out once and refused to come back for the next problem. By phone, Liebherr was not at all helpful. After 6 weeks of frustration I found their FB page and posted my complaints. Their Social media team was very helpful, got a service supervisor to call with a recommendation... An appliance service company that said they didnt service fridges!! However they recommended an individual who did fix things. Go to Social media for help with Liebherr.

In my view, the product is Awesome product. Power consumption is very low. Worth buying. Worth money. Service is very good. I strongly recommend to all who are looking for buying a good refrigerator brand.

This is the most expensive fridge I have ever bought. In the six years we have owned it the following has occurred: Ice maker broke twice; Shelves on the door broke and we had to get a new door to fix the problem; Water drain clogged four times. We also didnt know one had to clear this out at regular intervals. And the most irritating thing is the back of the fridge has a layer of ice on it and anything that comes in contact with back of fridge get freeze burn and is ruined. The service person who comes out to fix the machine for me tells me in a patronising way that it is normal for the fridge to ice over. I have never heard of such a thing. I notice that Liebherr never responds to the complaints about their product. DONT EVER BUY A LIEBHERR FRIDGE. Terrible quality and awful customer service.

This refrigerator has worked with no issues for as long as we have owned it approximately four years. My only complaint is the size which provides limited storage but this is not the fault of the unit but rather the result of living in a Condo which has restricted room.

I purchased a new top-of-the-line Liebherr Refrigerator in 2011. It has been the worst purchase I have ever made. The refrigerator has started falling apart, it is so poorly made. When I called Liebherr Customer Service, I got more excuses and no help whatsoever. Time to get rid of this and get a Sub-Zero.

LIEBHERR 265 new brand fridge purchased in July month 2019 which has problem. Within a week lot of water coming out from fridge and complain made to customer care for fixing. Now again issue repeated and freeze is not working at all. No cooling happening & complete shutdown condition of fridge. Issue again reported to customer executive on high priority but no one visited or communicated yet. I request people to be careful while buying freeze based on advertisement. I am already suffering with buying this product.

I bought Liebherr Single door refrigerator few months back and warranty expired recently. Product was not since purchased due to corona period. We were unable to use it because of lockdown. Refrigerator is still brand new but lock is coming out of the fitment. When approached customer care and service engineer they asking service charges of 650 + 200 for such a pathetic lock. Such a new item, and quality of lock is 3rd class, it is made of plastic and they dont even bother to address the issue. I strongly recommend to look at lock quality before purchase and avoid the brand in India. We have many more worthy brands like LG...

I dont know where to begin! 7 weeks ago, after one year of no problems, the ice maker quit working. I noticed frost on the back interior wall of the refrigerator from day one. Also, the left fridge door quit closing by itself. Called & got a guy named ** who sounded stupid and evasive, but apparently could diagnose it from South Carolina, because after making me fax a copy of the receipt to prove we bought it (what!!!???) and I called back to check on fax & service, the female I spoke with told me hed ordered a part and it was being sent to our service person here. I assumed it must be a regular problem for him to be able to diagnose. It was a new ice tray. Service guy came up and installed it and told us ** said it had a crack. Nope. I could have told him that. Also ** was rude. He told me that my Machine didnt have doors that closed. The next person said door needed a new hinge cartridge. Yet another person said my ice problem was a little 1/2 inch magnet on the drawer. LOL! Service guy was not issued a work order to diagnose the freezer or fridge. So he didnt because his experience was he would not get paid by this company. In fact a LOT of phone calls only to be met with complete resistance. A tech person who had to flip through a repair pamphlet to tell us what buttons to push. HE kept telling me my ice maker was leaking. NO it wasnt!!! Can you see Hawaii from South Carolina?? Awful service people and I think they are paid to make the customer wait it out as long as possible, diagnosing tiny little problems and sending useless parts to placate us. Still no service person - no ice, no resolving the issue. Seven weeks and counting. I think if the hinge cartridge ever arrives, the service person here (who is excellent) will be allowed to diagnose it at that point, but no coming out to do just one thing. So now my food in fridge is starting to freeze and Im just counting the days until someone comes up here. I will NEVER buy a Liebherr product again and I urge anyone researching one to read all of the reviews. They are all the same lesson!

I bought the new Liebherr refrigerator in Mumbai. Living with my husband and we are a family of 2. We bought the Liebherr TCR2640 from Vijay Sales Navi Mumbai. Its been a month of use and we are delighted to have taken the decision of buying it. Its vegetable sorter system and spice box is something no other fridge was offering to me, I needed space for my masalas and I needed space for my veggies since I love cooking. They really understood the practical needs of using the refrigerator which is why we bought it. The service was quick and we certainly had an easy installation. Did I mention the red color looks nice and different. Go for it if you want space. Its your best decision.

I bought this fridge in November last year for my Parents who are living in India and it broke down in 7 months. It took ages to get someone to look at it and so it took another few weeks to get the part ordered. Now company won’t have people who can come and fix the part and every time we call they are giving us different dates but no one is showing up on any dates given so far.When other family member called and ask if we can order a new fridge and when can we get delivered the response was straight away, We can deliver you next working day. So company have people to deliver the New fridge but not to attend the service for broken fridge. When we ask why is it like that the company spoke person don’t have answer for it. My parents are senior citizens And living by themselves and now have to struggle with this situation on daily basis and don’t have any fridge to store food from last few weeks have to buy daily essentials everyday especially in Covid pandemic when they shouldn’t be going out much. There is lack of customer care and no one is being helpful even though fridge comes with 10 years warranty. I highly recommend not to purchase this product as you will have lot of trouble to get it fixed if anything goes wrong.

First fridge died at 2.5 years right after warranty expired, reason was pipes sandwiched in the fridge back burst and hence not repairable. Company offered me a new one for 400eur which I foolishly accepted (first one was 1300eur), same thing happened to my friend Nikos, burst pipes and fridge goes to be recycled, he too got the offer. Kept only the icemaker from the first one just in case. At 2.5 years the icemaker doser died, service tech gave a part price of 600eur, so I have no icemaker since. And today the Made in Germany fridge completely died and me running to friends to store my moms chemotherapy meds. Tons of local threads regarding this burst pipes problem, I now regard this company as pure evil, they manufacture defective products on purpose according to where local laws allow them to do so.

Absurdly constructed product that has no customer service backing, arrogant customer service full of lies about the quality of the product. A total waste of money full of headache. Ive never experienced any product so cruelly deceptive backed by con men and women who represent this companys customer service. Horrible workmanship, design, and engineering. The worst ever. Stay far away from this mess.Im the unlucky guy who was sold a bag of goods from kitchen designer regarding the Liebherr C-1650 refrigerator, freezer with ice maker. I bought eight of them in 2009 and I could have bought two very nice new cars at that time for the same price. They are EXTREMELY expensive, horribly constructed appliances. Its beyond belief how horrible they are. My maintenance man recently said, a person could live off what you spend on repairs for those refrigerators. In nine years each ice maker has been replaced at least three times! There are constantly issues. Theres one now that has a brand new ice maker in it that we cant get to produce ice for six months now.

We are using the above product from last 5 years.. It has good storage capacity. Not a single complaint till now. Suitable for humid environment also. It has good temperature control. I will highly recommend this product.

Worst company ever! Sells bad units and doesnt care about their customers at all! Zero customer service and take no responsibility for their products. They dont stand behind what they sell. I paid $2800 for a 24 refrigerator and was told theyre comparable to Thermador. What a JOKE. Im stuck with a crap unit which hasnt worked for a single day and they wanna try to REPAIR IT!!! Terrible company. I should be receiving a replacement.

Simply says German quality refrigerator and nice look. Easy shifting racks and nice colour. Good feeling and after service is very good and very big vegetable box and good space is there in the refrigerator and good design.

Product quality is best. Moon cut shelves and spice boxes are very useful and unique, no other brand have features like this. Nothing is bad but out of metro cities there is no any awareness of this brand.

Purchased both units (Built in refrigerator and freezer) in December of 2011. Problems started right away with inconsistent temperatures in the refrigerator, after service calls it was never resolved. We bought a 5 year extended warranty for both machines, it is a good thing we did. Now three years later the freezer ice maker has been replaced and I am sure it will need to be again. The refrigerator has never cooled properly but as of late forms heavy ice on the back to a point that the drawers cannot close which means that the door will not close. After several service calls the ice problem may be resolved but the inside temperature is now never higher 30 degrees f., and you cannot turn it off. If you want it to stop you must unplug it, no small task with a built in. After living with these very badly built machines for the last three years I truly believe that the only place that you will get less for your money is with a speeding ticket. Having owned Sub Zero for many trouble free years in the past, I can assure you that they will get our business next time.

Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.

Very good experience and very good product. I love this product and amazing product. The size of the refrigerator is big. Very comfortable use. This refrigerator have large freezer. Building quality is satisfying

I have never had any problems with refrigerators that cost $300-$500. They just ran forever until they died at a ripe old age. But I wanted a counter depth fridge for a renovation and six years ago, Liebherr was cheaper than US brands like subzero. SO I paid $3000 for this hunk of junk, which started malfunctioning the first year. The sensor had to be replaced three times--and the repair people put it in upside down once. After the first year, I had to pay at least $150 to get it diagnosed--not fixed, diagnosed.When you pay $3000 for a fridge, you expect it to work or be fixed for free. The fridge continued to malfunction periodically beeping and warming. Usually I could fix it. But recently it died. The lights just went out and the buttons didnt respond. The beeping wouldnt go off even when I tripped the fuse. It was driving me crazy. I finally put a heavy blanket over the fridge to mute the noise. I paid my super $100 to fix it. He unplugged and replugged it. Within two weeks it died again--the only thing working was the incessant beep. I had to wear earplugs. I called the Liebherr repair people and it cost $160 for them to come out and tell me that the computer was faulty and would cost $1000 to replace. This is truly the refrigerator that keeps on costing. But they did show me a neat trick to keep it alive. I think it was press the power and alarm button on the right and increase the freezer number to as high as it will go. This resets the lights and the readings--false though they said they may be. I dont care, as long as its cold. I would rather buy another fridge that works than pay another $1000 for this defective part. If you ask me, Liebherr is a terrible company and would advise anyone not to buy anything from them--especially a fridge.

This refrigerator has been constant trouble. Ive owned it for 4 years and 3 months and in that time Ive had 9 service calls (6 for refrigerator problems & 3 for the replacement of the original French doors that didnt close correctly and a seal replacement.) On top of that, I have a wood floor in my kitchen and this appliance is built in. Every time it has to be serviced, it has to be removed from the cabinet carefully so the floor is not damaged. When I bought it, I expected I would not have to remove it for a good 15-20 years, until I had to buy a new refrig. But after owning this for just a few months, the refrigerator stopped working and I needed a new compressor. It took the service company 3 visits and multiple hours to determine this. I was without a fridge for more than 2 weeks. When I asked the company to pay me back for the lost food, I was told they didnt do that. Now, I need a second new compressor and despite the fact that it was put in last Friday, the refrigerator is still not working. 10 days after I called, I am waiting for another part that hopefully will make this big boy work. Again, no refrigerator for 1 1/2 weeks. The Scottsdale service rep (Jerry) blamed the repair people (who were doing their best to figure out what was wrong) and he never apologized to me for any inconvenience when I spoke to him. His attitude was rude and unhelpful. He told the service people that I was very close to the end of the 5 year sealed system warranty anyway. He did agree to pay for the part. I asked him if I had a lemon or if all Liebherrs were like this. He was evasive and attitude and told me there was nothing more he could do other than call Germany! This refrigerator was expensive, but its been a constant aggravation and I would never buy another one. When it dies, as Im sure it will in the not too distant future, Im going to spend the additional money and get a Sub-Zero.

Really satisfied by the product and service. I bought a refrigerator few months back, worth each penny. So far no complaints I also got it in a better market price. However, I think new technology can be applied to these products.

If you want buy refrigerator so please buy LIEBHERR. German brand refrigerator. Lg Samsung Voltas and @hirlpool is only brand but if you want space and perfect cooling so buy only LIEBHERR. Is best refrigerator in India.

This is the most expensive fridge freezer we have ever purchased and it is rubbish. It doesnt seem to freeze food correctly and if I try to freeze an unfrozen item it can take 2 days to become solid. The warning buzzer is VERY ANNOYING, it is like a race against the clock to put shopping away. I just hate it, I wish I had never seen this make in Currys and stuck with the Whirlpool I had for years and just replaced the broken shelves.

Anyone who has read reviews of Liebherr refrigerators is aware that many are highly critical; most have ratings of 1-2 stars. There are also a lot of complaints about service assistance. That being said, our experience is different. We purchased two 28 refrigerator/freezer units when remodeling our kitchen in 2011. One unit has worked well until just recently. The other unit had multiple problems and after a number of attempts to repair it by several repair companies it was replaced, without charge, in January 2016. The second unit was fine until July of 2018 when the refrigerator temperature started to rise overnight, only to recover after the door was opened in the morning. After three service calls on this unit it too was determined to be unrepairable and it has just been replaced, at no cost to us, by Liebherr. Almost all of the interaction with Liebherr about the problems with our units was via email, and the customer service reps could not have been more helpful. As is obvious, we have had a lot of problems with these fridges. But the unit replaced nearly three years ago has been faultless. And the new units clearly show Liebherr’s efforts to make a better fridge. Newer door hinges, that self-close, are a real improvement. The new model has a metal indoor back panel to prevent the frequent complaints about the back icing up when food comes in contact with it. We went with Liebherr because of its clean, uncomplicated look and simple interior, and we continue to appreciate that. So I give 5 stars for customer satisfaction when problems arose. And 2-3 stars for equipment reliability, but hopefully their efforts toward continued product improvement will bring that rating higher. I’ll update after we have had the second unit for a while.

I, too, have never written a consumer review for an appliance Ive purchased, however I feel compelled to warn anyone thinking of purchasing one of these refrigerators. Almost every issue documented in previous reviews has also happened to me. The unit is three years old and it is, literally, falling apart. Any tray that relies on a plastic component is now broken - all the door trays are duct taped up and the freezer bins are cracked at every stress point. Every time I open the freezer, I hope to have a couple cubes of ice. The ice maker was repaired several times early on in the purchase, then flooded, and then produced 12 - 20 tiny cubes of ice daily for two years. Now its broken and my appliance company hopes to have luck getting Liebherr to respond to them. Its the most frustrating high end appliance I have ever chosen and I regret it every day.

@3500 each for a 24 counter depth freezer and ref (HF 861), my client could have gotten a used GE or LG Freezer. The weather stripping is coming off for the second time, Icemaker has never worked. We (after a full replacement) and their customer service line is dreadful, each time I call they want me to try a new troubleshooting step. Liebherr just changed their policy on repairs so no more guarantee on their products. Save yourself time and money and buy literally any other brand.