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Liebherr Appliances
Liebherr Appliances

Liebherr Appliances

Liebherr sees itself as a pioneer. Based on this attitude, the approximately 48,000 employees play a decisive role in shaping technological progress in numerous industries and are already dedicating themselves today to the challenges that customers will face tomorrow. The management of the Liebherr Group is still in the hands of the Liebherr family.





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Liebherr Appliances


Product Reviews:

Anyone who has read reviews of Liebherr refrigerators is aware that many ar
Anyone who has read reviews of Liebherr refrigerators is aware that many are highly critical; most have ratings of 1-2 stars. There are also a lot of complaints about service assistance. That being said, our experience is different. We purchased two 28 refrigerator/freezer units when remodeling our kitchen in 2011. One unit has worked well until just recently. The other unit had multiple problems and after a number of attempts to repair it by several repair companies it was replaced, without charge, in January 2016. The second unit was fine until July of 2018 when the refrigerator temperature started to rise overnight, only to recover after the door was opened in the morning. After three service calls on this unit it too was determined to be unrepairable and it has just been replaced, at no cost to us, by Liebherr. Almost all of the interaction with Liebherr about the problems with our units was via email, and the customer service reps could not have been more helpful. As is obvious, we have had a lot of problems with these fridges. But the unit replaced nearly three years ago has been faultless. And the new units clearly show Liebherr’s efforts to make a better fridge. Newer door hinges, that self-close, are a real improvement. The new model has a metal indoor back panel to prevent the frequent complaints about the back icing up when food comes in contact with it. We went with Liebherr because of its clean, uncomplicated look and simple interior, and we continue to appreciate that. So I give 5 stars for customer satisfaction when problems arose. And 2-3 stars for equipment reliability, but hopefully their efforts toward continued product improvement will bring that rating higher. I’ll update after we have had the second unit for a while.
Published: September 16, 2018
Robert of Jamaica Plain, MA
Source: consumeraffairs.com

We bought a Liebherr refrigerator for a house we were building in Nicaragua
We bought a Liebherr refrigerator for a house we were building in Nicaragua. With our 20 ceilings I loved the height. The thin plastic drawers broke immediately. Then the rest started failing. The cover of the manual had one warranty period. In small print inside they had a much shorter period. I waited to repair it as I thought I had years. Wrong. We just replaced the 3 years old refrigerator with one that cost less than the last three years of repairs. Of course we will have to spend some on cabinetry because the new refrigerator is shorter. In the 20 years of our SubZero we spent less than 2 years of the Liebherr. We waited so long for repairs that we bought a second refrigerator to substitute. The Liebherr was purchased in Nicaragua, at a top kitchen dealer.
Published: November 20, 2015
Kay of Newport Beach, CA
Source: consumeraffairs.com

The refrigerator which was purchased from Vijay Sales Kharghar Navi Mumbai
The refrigerator which was purchased from Vijay Sales Kharghar Navi Mumbai delivered the product. As the shelf of the defroster on which it is hold is been damaged on corner and can be seen only once we remove which is not noticeable unless removed 6 days back when the service technician came as a complaint was raise at Vijay Sale for the the problem which was taking place in the defrost section there was lot of ice getting accumulated kindly request to please replace the refrigerator as the technician has also mentioned in his service record and the refrigerator is 2 months old. Having a really very bad experience.
Published: January 27, 2021
Farhan of Navi Mumbai, Other
Source: consumeraffairs.com

Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues
Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues with frosting up. Tech made adjustments. Warranty is now over - Jan 2013. Now door hinge cylinder seal is gone too much money and currently living with it. Jan 2014 - Temp Alarm. Lost our food and had element replaced at my cost. June 2014, Ice maker isnt working and always questioned it...and the freezer is all frosted up again. Tech says $800 control board to fix plus plus plus...Havent yet had the Tech look at the compressor, Noisy! About to build my case to Liebherr but I am not holding my breath.
Published: August 8, 2014
B of Guelph, ON
Source: consumeraffairs.com

Bought an expensive Liebherr fridgefreezer in September 2016 which failed w
Bought an expensive Liebherr fridgefreezer in September 2016 which failed whilst we were on holiday 10 months later. So contents ruined and no compensation from Liebherr or Appliance City who we purchased it from. Independent engineer was sent to diagnose problem and was told twice by Liebherr to regas it, even though it was leaking! Surely dangerous and not going to solve the problem at all! So the nice engineer wrote off the fridgefreezer and we have spent 3 weeks trying to get a replacement under the warranty.Many, many phone calls and emails were needed to chase Liebherr and Appliance City. Neither of them would take responsibility for changing it, both trying to delay as much as possible and telling blatant lies about not having it in stock and exceedingly delayed delivery of another month before they could get one to us in the hope we gave up chasing it. New one just arrived... Will have to see how long it lasts! Great style and massive capacity though.
Published: August 11, 2017
Hannah of Upleadon, Newent, Other
Source: consumeraffairs.com

I bought Liebherr refrigerator 2 years back and now every part of it ask ma
I bought Liebherr refrigerator 2 years back and now every part of it ask maintenance every after 2-3 month. For me its waste of money because if I could bought any Local Indian brand it would be more convenient for me and long lasting. Never go for Liebherr.
Published: January 9, 2022
Ashwini of Mumbai, Other
Source: consumeraffairs.com

My son broke the plastic supports on the door shelf. I am online to see if
My son broke the plastic supports on the door shelf. I am online to see if I can order parts myself. I started reading the reviews. Wow, I had no idea people have so much problems. Mine is eight years old and I love it. Never had a problem. I yearly use a pipe cleaner to clean the drain hole, take off the vent cover, and vacuum the coils. I also have my fridge on a plug surge protector. I do so for all my rentals. I must have bought a gem.
Published: June 29, 2015
Dawn of Cincinnati, OH
Source: consumeraffairs.com

Hi. This Liebherr product very good. Am using TCB2640. This is the best ref
Hi. This Liebherr product very good. Am using TCB2640. This is the best refrigerator and like the cool pack and spice box and this fridge is very silent not like other brand, Please try this brand and also suggest all my friends to buy Liebherr product... Thank you.
Published: July 26, 2019
Shiva of Bangalore, Other
Source: consumeraffairs.com

Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently
Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently its a bad fabrication, it has a small gas leak somewhere deep in the foam... IRREPARABLE!! Facts: 2 months after warranty time ended the compressor was running 24/24 7/7 with alarm sound and bad cold. Technical service wanted to sell expensive electronic card, but they knew it was not that of course!! I did complain. At the end Liebherr offered me a 35% discount on buying a new side by side!!!!! They dont admit its a hidden defect!! 2 years only!!!! Can you believe that?? I bought it in 2007, 2009 broken... Use refrigerator only since then. 2015 have a gas (R600a) refill with an independent technician, did work again for 24 hours.Advice Liebherrs people???? This is obviously a defective product with hidden defects. You have to give a working product, well made and in accordance with your reputation... As you dont agree to recognise it, I will continuously speak of my bad experience on social media.
Published: June 11, 2015
edward of Barcelona, Other
Source: consumeraffairs.com

I bought a Liebherr refrigerator. It was a excellent quality and cooling th
I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.
Published: March 28, 2022
Sreelakshmi of Paravur, Other
Source: consumeraffairs.com

The product is value for money... Till now had good experience with this re
The product is value for money... Till now had good experience with this refrigerator. Hope this to be continued.. Need to be provide good services and I expect that service at a uncertain period. Thank you.
Published: March 30, 2022
Jithesh of Kannur, Other
Source: consumeraffairs.com

Product quality is best. Moon cut shelves and spice boxes are very useful a
Product quality is best. Moon cut shelves and spice boxes are very useful and unique, no other brand have features like this. Nothing is bad but out of metro cities there is no any awareness of this brand.
Published: April 18, 2020
Abhishek of New Delhi, Other
Source: consumeraffairs.com

I am happy with the product. My overall experience is excellent and I have
I am happy with the product. My overall experience is excellent and I have been using this product for last 3 years. My Electricity charges has come down drastically after I changed with LIEBHERR refrigerator. Cooling and huge storage compared to my old refrigerator. I recommend to other also.
Published: March 28, 2022
Nanda of Cochin, Other
Source: consumeraffairs.com

Built quality and the design is an extraordinary when compare to other bran
Built quality and the design is an extraordinary when compare to other brands.. I bought Liebherr tcss2620 in the year of 2018.. from harsha electronics Mangalore. Working good and the flat design is very attractive. Will definitely give your kitchen a premium look, when comparing other brands it quite expensive but worth the money you are going to pay. Shelfs are easily adjustable and made my routine easier.. Loved this refrigerator. If you guys are planning to buy a refrigerator 200% you can go for liebherr and its a German originated company and also I would suggest my friends and family, thank you liebherr.
Published: April 19, 2020
Santhosh of Bantwal, Other
Source: consumeraffairs.com

First fridge died at 2.5 years right after warranty expired, reason was pip
First fridge died at 2.5 years right after warranty expired, reason was pipes sandwiched in the fridge back burst and hence not repairable. Company offered me a new one for 400eur which I foolishly accepted (first one was 1300eur), same thing happened to my friend Nikos, burst pipes and fridge goes to be recycled, he too got the offer. Kept only the icemaker from the first one just in case. At 2.5 years the icemaker doser died, service tech gave a part price of 600eur, so I have no icemaker since. And today the Made in Germany fridge completely died and me running to friends to store my moms chemotherapy meds. Tons of local threads regarding this burst pipes problem, I now regard this company as pure evil, they manufacture defective products on purpose according to where local laws allow them to do so.
Published: August 30, 2020
George of Other, Other
Source: consumeraffairs.com

Liebherr refrigerator is so good. The door thickness and is cooling inside
Liebherr refrigerator is so good. The door thickness and is cooling inside internal space boxes so amazing. Guys my suggestion is please you also try Liebherr refrigerator and Im sure after sales and service also better than others brand....
Published: March 15, 2022
Shaik of Hyderabad, Other
Source: consumeraffairs.com

This is the first time we have ever written a review about a product as we
This is the first time we have ever written a review about a product as we are normally tolerant. Our experience with the Liebherr refrigerator has, however, been so appalling that we felt we had to write about it to warn others off. The problems we have had relate to endless issues with the ice maker, the doors not closing properly, the doors not staying open properly, the handle coming loose very early on and, more recently, the endless quantities of ice that are forming on the back wall of the fridge itself (see enclosed photo). Three months ago we were told that a seal would solve this problem and that it would take 4 to 8 weeks to deliver but we are still waiting. What is nice about the fridge is its look but to quote a well known cliche, Dont judge a book by its cover. Finally, the issues we had began just five months after buying the fridge.
Published: December 24, 2015
Tim of Lattingtown, NY
Source: consumeraffairs.com

Hi, I am Vrunda, I purchased a Duo 350 Ltrs Fridge from Liebherr Brand, its
Hi, I am Vrunda, I purchased a Duo 350 Ltrs Fridge from Liebherr Brand, its nice Cooling, Best Quality compare to any brand, Previously I used LG, My friend is suggested to take this brand, fridge cooling performance superb & accessories, moon cut glass flexibility is excellence compare to my previous fridge. I am suggesting you all, its very good to take.
Published: March 23, 2022
Vrunda of Guntur, Other
Source: consumeraffairs.com

I recently bought a cobalt steel refrigerator from Croma store and I love t
I recently bought a cobalt steel refrigerator from Croma store and I love the purchase I’ve made. It’s a brilliant refrigerator and also it is very silent. Stored Products also have a good shelf life. Vegetables stay fresh and also the power consumption is minimal. I am happy with my purchase and will definitely recommend it to others.
Published: February 26, 2021
Yagnesh of Thane, Other
Source: consumeraffairs.com

Style-wise it is good compared to other brands and performance is also very
Style-wise it is good compared to other brands and performance is also very good compared to my old fridge. Everything stay fresh for long time by eco fresh technology and I 100% recommend to whoever looking to buy new refrigerator.
Published: March 23, 2022
prakash of Hyderabad, Other
Source: consumeraffairs.com

Very expensive refrigerator freezer. Has been nothing but a series of probl
Very expensive refrigerator freezer. Has been nothing but a series of problems forever. Broken drawer. Broken ice maker. Broken handle. Liebherr service is flagrantly rude and unhelpful. Service techs are ignorant about the refrigerator. Liebherr is the worst purchase Ive ever made.
Published: July 1, 2015
tom of Ca, CA
Source: consumeraffairs.com

This was a very expensive unit that is designed to be integrated with your
This was a very expensive unit that is designed to be integrated with your kitchen cabinets by placing panels on the doors and freezer compartments. The left door doesnt close properly and you must open both doors in order to close them together otherwise you cant close the left door. They refuse to help me out with the problem and they say I must contact the cabinet installer, when I know and they know that is not the problem. A terrible company to deal with. The amount paid for this refrigerator is more than 3 times what a normal refrigerator does where the doors close properly. I read that many people have the same issue and it is a recurring one, but the company refuses to address the problem. Would not recommend it to anyone. A big disappointment and frustration. Choose another brand if you want to avoid a big headache.
Published: November 29, 2016
Julio of Miami, FL
Source: consumeraffairs.com

After three years our Liebherr fridge freezer became unreliable in that the
After three years our Liebherr fridge freezer became unreliable in that the temperature of fridge varied between 8 degrees and ambient temperature. Apparently oil (or water?) had been drawn into the compressor, caused by power cuts (we live in a rural area). Repairs were in the region of 600. Liebherr originally offered to pay 50% of the parts but this only amounted to about 150 and we couldnt afford the rest. We managed to get the insurance to cough up after being without fridge freezer for 3 months, and decided to accept Liebherrs offer to offset future raise in premium. However they took advantage of the fact that we had insurance and declined to pay. DONT BUY THIS IF YOU ARE LIKELY TO SUFFER A POWER CUT! Apparently they are VERY sensitive!
Published: January 16, 2015
Lesley of Montgey, Other
Source: consumeraffairs.com

Well, in the beginning I hesitated to buy the product, whereas Liebherr rep
Well, in the beginning I hesitated to buy the product, whereas Liebherr representative have educated me and gave comparison about other refrigerators which Im impressed and the efficiency is still awesome.. I can refer to those who want to go for new luxury refrigerator..
Published: March 21, 2022
malik of Coimbatore, Other
Source: consumeraffairs.com

Just bought a freezer with a height of 1,75 cm and there’s no matching re
Just bought a freezer with a height of 1,75 cm and there’s no matching refrigerator??? They only sell refrigerators in 10 longer or smaller and besides that also different model design etc. This is my last Liebherr. Goodbye.
Published: August 4, 2020
ML of Other, Other
Source: consumeraffairs.com

We purchased a house in NYC that had this built in refrigerator/freezer. It
We purchased a house in NYC that had this built in refrigerator/freezer. It looks beautiful as a built in, but thats about the end of it. It wasnt that old (2 years old), but the previous owners had given up on it working. We had the Ice Maker repaired for a few hundred dollars...only to have it go bad again 6 months later... The repair company actually asked us not to try and repair it because they said the brand is so incredibly bad. We had it repaired again and again. Why? Because it will cost $7k to replace it (similar to the original price). For that much money, an appliance better live for about 20 years. The problem with the ice maker was 2 things... the ice maker was broken, but it only works when its below zero. The temperature control is so bad in the freezer that my Ice Cream melts and is always soft even when the temp says 4 degrees. The reviews Ive seen from others on this brand are quite similar. Id never in 1000 years want a product from this company again.
Published: November 13, 2016
Damon of New York, NY
Source: consumeraffairs.com

I had purchased the Liebherr fridge on August -2020 and since yesterday I a
I had purchased the Liebherr fridge on August -2020 and since yesterday I am facing cooling issue. I had called customer care and their mechanic visited but in vain and informed me that there is a gas leakage and it can only repaired by Monday. I am surprised and asked him that in Mumbai you are taking 5 days to just to fill the gas, What we should do in this case. I requested lot of times but I didnt got any response... SUCH A POOR SERVICE and Quality of Fridge is very bad.. I suggest not to take this fridge.
Published: April 29, 2021
VIJAY of Other, Other
Source: consumeraffairs.com

The reported failures of the Liebherr refrigerators and the poor service by
The reported failures of the Liebherr refrigerators and the poor service by Liebherr to fix the problems makes this look like a call for a lawyer to take on a class action.
Published: September 11, 2014
Rodney of San Rafael, CA
Source: consumeraffairs.com

Overall like the unit even though the ice maker failed shortly after warran
Overall like the unit even though the ice maker failed shortly after warranty and the freezer drawers easily fall out and break if not paying close attention.
Published: May 8, 2018
Andrew of Rochester, NY
Source: consumeraffairs.com

As you know if youre reading this a Liebherr Refrigerator costs as much as
As you know if youre reading this a Liebherr Refrigerator costs as much as a decent used car. For that kind of money youd think you would get quality. Youd think if something breaks there would be a repair network for it. Youd think the customer service people would try to help. Youd be dead wrong on all counts. I have had a Liebherr refrigerator freezer that has been a continual nightmare. The icemaker has been broken almost since we installed the appliance. Weve given up on that after endlessly trying to get it fixed. Now the freezer is not working. For the past three weeks we have had no freezer. I cannot get a repair person out here. I live in a major west-coast metro area. I could understand that it would be hard to get a repair if I were in some remote location, but that is not the case. Of the repair people Liebherr recommended only one would respond. They came out, pulled the unit out of its cabinet, damaging the veneer in the process. Took the back off and decided that another person would have to come out and look at it. For this they billed me $160. After a week, I called and was told they couldnt deal with it. I had the credit card company stop payment and were still trying to resolve that. Second person was from about 50 miles away and would only come out if I agreed to pay him $300. Cash only, no checks, no credit card. I agreed because I need a freezer. He did nothing. Ran some diagnostics. Told me I needed two parts and he would only come back if I paid him another $300. Cash. And Id have to get the parts. These are the best people Liebherr could recommend. This is so sleazy that it borders on criminal. I decided Id had enough with Liebherr and went shopping for a replacement unit thinking Id be better off just cutting my losses at this stage. As it happened the local rep was in the store when I was there. He told me hed work to get it straightened out. So, several days later repairman number 3 shows up. He takes the freezer apart and decides he cant do anything and anyway, hes going on vacation for two weeks so hell get back to me. I have spent untold hours on the phone with these people. I have dealt with three of their repair people. The only thing I have to show for it is a $300 cash payment to one of them and a credit card battle with the other. My freezer is still not functional. My icemaker has never worked. You would be out of your mind to buy a Liebherr anything.
Published: August 14, 2017
Wen of San Francisco, CA
Source: consumeraffairs.com

Price worth product....happy with the working of the product.. Cooling of t
Price worth product....happy with the working of the product.. Cooling of the refrigerator is also quite good.... Surely I will recommend this product to my friends and family. Really a good product..
Published: March 30, 2022
sreenitha of Kozhikode, Other
Source: consumeraffairs.com

I bought Liebherr fridge in 2018..346l blue colour... Its really cool looki
I bought Liebherr fridge in 2018..346l blue colour... Its really cool looking and good for modular kitchen... I recommend everyone to buy this fridge... But dont worry about reviews.. This is really best product.
Published: April 19, 2020
punith of Bangalore, Other
Source: consumeraffairs.com

Updated on 3/22/2022: I purchased refrigerator 2 years before. Good perform
Updated on 3/22/2022: I purchased refrigerator 2 years before. Good performance, energy efficient model, good space for 4 to 5 member, big vegetable box store more vegetables compare with my early brand. More space. Good fridge.Original review: When I bought this ref I dont even know the brand name. The sales executive name called Vishwa. He is explaining about the brand. He told this is 65yrs old brand. The features he told that was very benefit to me. I bought it. Previously I was used Samsung frost free refrigerator. Compare to that ref LIEBHERR cooling was good. We can move self tray without taking out. Vegetables freshness easily can sustain a week. Without power cooling maintain approx 8 to 10hrs. Earlier ref only sustain below 4hrs.
Published: June 2, 2020
Sasi of Chennai, Other
Source: consumeraffairs.com

Four years ago, I bought a Liebherr wine cooler and refrigerator. The wine
Four years ago, I bought a Liebherr wine cooler and refrigerator. The wine cooler died as soon as the warrant expired. Liebherr referred me to an appliance repair that is authorized to repair Liebherr products. The guy who showed up had no clue. He was on the phone talking to somebody in the office, getting instructions. Finally he gave up and told me that they will be in touch. After waiting for two days, since my wine was about to go bad, I was forced to buy another Liebherr wine cooler because it was a built in unit and I had no choice.During the recent hurricane, Sandy, the power went out in my apartment. I turned the fridge off. When the power came back on, the fridge did not. The light was on but the compressor was not. I called Liebherr despite the fact that the compressor did not go on ( the compressor warranty is 5 years, so it is under warranty)! They said that since it is no longer under warranty, I should contact their authorized service centers. They gave me 3 options. The one that fixed my wine cooler was not one of them.I called the first one but they were not authorized to work on compressors. The second one came a day later and his diagnosis was that it might be the compressor but maybe not, maybe it is the inverter. It took 5 days to order the inverter which will arrive in 3 days. I will be without a fridge for 3 weeks by then. If it is not the inverter, the service guy has to get authorization from Liebherr to order the compressor. I called Liebherr to find out how long will it take to get an authorization and get a compressor. The guy yelled at me and told me that I am asking a stupid question and he cannot estimate how long it will take. I left a VM for his supervisor, Josh, but he has not called back.Do I rent a fridge? Buy a fridge? Whatever I do, how do I tell people not to buy a Liebherr product unless you enjoy replacing them every 2-4 years?
Published: November 13, 2012
Tamar of New York, NY
Source: consumeraffairs.com

If you want buy refrigerator so please buy LIEBHERR. German brand refrigera
If you want buy refrigerator so please buy LIEBHERR. German brand refrigerator. Lg Samsung Voltas and @hirlpool is only brand but if you want space and perfect cooling so buy only LIEBHERR. Is best refrigerator in India.
Published: October 5, 2021
patel of Uttarsanda, Other
Source: consumeraffairs.com

Excellent Guidance from selection of model to installation. On time deliver
Excellent Guidance from selection of model to installation. On time delivery with minimum followup. Very friendly executives. Product Interior quality very high compared to other refrigerators. Very much happy to choose the right quality product.
Published: March 24, 2022
Jai of Chennai, Other
Source: consumeraffairs.com

Liebherr having the best quality refrigerator available in market. Build qu
Liebherr having the best quality refrigerator available in market. Build quality is so good. I bought 346 ltr ref. This model is having some unique feature like ice twist, cool pack. The top most feature is spice boxes which make it different from other brand. We can store spices also in this refrigerator. Top quality material is used to make this ref.
Published: April 18, 2020
Aditya of Karnal, Other
Source: consumeraffairs.com

The Liebherr Refrigerator water drain on the back of the fridge that is loc
The Liebherr Refrigerator water drain on the back of the fridge that is located in the non freezer section midway down the vertical fridge is not allowing the water to drain down. I have to extract the collected water by using a syringe to draw water I can every day. The fridge works fine but there are constant beepings, even when the door is closed. Today I took out the plastic trays and one had frost build up that I had to wash the frozen ice off with hot water. A service man came over a year ago and fixed the draining matter but it has returned. Any advice? Otherwise the fridge works well.
Published: July 28, 2015
jayasinhji of Cambridge, MA
Source: consumeraffairs.com

I had a Liebherr fridge/freezer for about ten years. It packed up so I deci
I had a Liebherr fridge/freezer for about ten years. It packed up so I decided to invest in another one. Bad move. We ordered a fridge/freezer and it was so noisy. Plus, on a number of occasions we thought we had closed the doors but we didnt and the freezer door doesnt have an alarm so our food had started to defrost. On our old model, the alarm went off. The shop that supplied our fridge/freezer came to inspect it and agreed it was very noisy and replaced it. The new one has exactly the same problem - its noisy - its like having a vacuum cleaner on in the corner of the kitchen. Plus, we have left the freezer door open now by mistake on at least four occasions - no alarm - I think you literally have to slam the door shut otherwise it will not close. I am so disappointed with my new Liebherr and I will never buy another product from them.
Published: November 15, 2018
Julie of Other, OTHER
Source: consumeraffairs.com

I have owned a Liebherr fridge since 2012. The refrigeration has generally
I have owned a Liebherr fridge since 2012. The refrigeration has generally been good. Temperature is maintained in both compartments. The main issues, and there have been many, are structural as well as electronic. The plastic shelves have cracked as have the freezer bins. The ice maker fell apart and had to be replaced..The tracks on the two freezer drawers often get stuck. The main control panel had to be replaced. The unit beeps constantly and no one has had a solution. I have had to spend over $2000 on service calls and parts replacements. Buyer beware!
Published: January 4, 2020
Brian of New York, NY
Source: consumeraffairs.com

Bought the Liebherr Refrigerator past week and pretty much happy with the a
Bought the Liebherr Refrigerator past week and pretty much happy with the amount of space it provides to contain all our necessities. Also, vegetables kept in stays fresh even after few days of its storage. All in all the fridge is value for money spent. The refrigerator generates adequate amount of cooling and helps keep all food items fresh and edible at all times. I am very happy with my choice of refrigerator and that makes me feel its the best.
Published: August 28, 2019
Christina of Thane, Other
Source: consumeraffairs.com

We purchased the CS 20 7081 407-00 in November of 2010. Since that time, th
We purchased the CS 20 7081 407-00 in November of 2010. Since that time, the ice maker has broken twice. The first time, the unit was under warranty and was replaced quickly. At the time the ice maker was replaced, the technician mentioned that the units were not well engineered and were a constant repair issue. Now we are out of warranty and face the repair bills for a piece of equipment that is poorly engineered and will surely break again. Dont buy this fridge with the ice maker, it will break and you will ultimately be stuck with the repair bills.
Published: June 26, 2014
Teresa of Salt Point, NY
Source: consumeraffairs.com

Product is good with good cooling, door is hard to open. Once closing the d
Product is good with good cooling, door is hard to open. Once closing the door and try to open, one should hold the refrigerator and door handle to pull. I trying to open just with handle the refrigerator shakes by changing the position and food inside will shake and fall or spill.
Published: March 18, 2022
HARISHAMRUTTUR of Mysore, Other
Source: consumeraffairs.com

Liebherr Refrigerator freezers: I purchased these 2 units at an auction at
Liebherr Refrigerator freezers: I purchased these 2 units at an auction at Elite Appliance. They were sold as new but with cosmetic issues. They worked for 7 months, then both units failed. When I called for service, I was told that these were not new, rather they were second hand. No one would take responsibility for the lie. Not Elite Appliance, Almo the distributor that sold them the units, or Liebherr. Pieces of junk. Do not buy!
Published: October 6, 2017
Lee of Arnaudville, LA
Source: consumeraffairs.com

We paid over 1200 for the stainless steel Liebherr Fridge Freezer. What a B
We paid over 1200 for the stainless steel Liebherr Fridge Freezer. What a BIG MISTAKE! We have had problems from the very start. The lights did not work then the door would not shut properly. A year after purchase the ice kept collecting and the fan made a horrendous grating sound. We have had the engineer over at least 5 to 6 times since we bought the beast! And at what a cost. It is outside the guarantee and warranty period and now constantly the Alarm keeps going off in the Ice compartment. I have to try and press the fast freeze or the Alarm buttons constantly to stop the horrible sound! Interrupted sleep every night! NEVER EVER WILL WE RECOMMEND OR BUY LIEBHERR! A WASTE OF MONEY AND UTTERLY USELESS! We had a Westinghouse before that for many many years...The only trouble we had was the light bulb change once! Eventually got tired with it and changed to Liebherr! WHAT AN EXPENSIVE ERROR! Please dont ever make the mistake that we have. The constant call outs have cost an arm and a leg! AND Liebherr....Customer service!! not sure why they call it that ....WHAT SERVICE #? They dont give a damn. Only want to make money by sending out expensive engineers who will rip you off and the problem reoccurs after a while.
Published: September 17, 2014
HECTOR of London, Other
Source: consumeraffairs.com

I have purchased the Liebherr 346 ltr double door fridge from Croma Mumbai
I have purchased the Liebherr 346 ltr double door fridge from Croma Mumbai (based on their recommendation) on 2.8.19. As I have full respect of German Engineering, I purchased it. The fridge was working fine but since mid Dec 2019 (ie. after only 3.5 months) the trouble started. I have not changed any control yet the freezer started forming frost (in a frost free refrigerator). Above all the bottom chamber stopped cooling (for which I had to throw away lots of expensive food items).Technician came and said that due to ice formation the fan on the bottom food section stopped and hence it was not cooling. He used a blower to melt the ice blocking the fan (perhaps) and adjusted temperature and fridge started working, but the food section was not cooling that well it used to. Today I have raised yet another complaint as the bottom food section stopped cooling again and upper freezer section is forming frost and ice as usual. I dont know when I will come out of this ordeal.... What an excellent German Technology I got!!! Not. I am waiting for the technician to visit me, till then I go for another round of expensive food waste.... Cheers!
Published: January 7, 2020
Amlanabha of Mumbai, Other
Source: consumeraffairs.com

I am so disappointed with my Liebherr refrigerator. I purchased it in 2008
I am so disappointed with my Liebherr refrigerator. I purchased it in 2008 and expected it to perform as it was advertised. Since purchase the ice maker no longer works, the side panel refrigerator shelving pulled off and broke, the back of the refrigerator is icing, the vegetable and meat drawers fill with water, and - last straw - the door handle broke off! Poor manufacturing and substandard materials completely negate the refrigerators convenient sizing. I feel foolish for paying so much for this carelessly made train wreck.
Published: January 5, 2015
Susan of Gig Harbor, WA
Source: consumeraffairs.com

We have a 36 double door - double freezer drawer model and love it. Recentl
We have a 36 double door - double freezer drawer model and love it. Recently, we purchased a 24 model and hate it! The 24 model looks great and is a conversation piece - until the compressor kicks in. You can not believe the sound! The factory authorized a guy to come down and listen to it - then they replaced the compressor. It is still noisy. They came back and told me thats just the way it is. Since they deemed that the noise is normal (its just as noisy now as it was with the original compressor), Liebherr will not pay the service contractor for his efforts! I am so disappointed with this company. I could yell. How can this smaller unit sound like an airplane taking off when the compressor kicks on, yet the large unit we own is nice and quiet? Definitely a design problem!
Published: June 5, 2014
Beach of Portland, OR
Source: consumeraffairs.com

I purchased a brand new 2022 Liebherr double door refrigerator in 265 lits
I purchased a brand new 2022 Liebherr double door refrigerator in 265 lits 3star model. Quality money for the money and good service provided, l like spices boxes and cool pack and vegetable sorting system.
Published: March 23, 2022
Kirubavathi of Chennai, Other
Source: consumeraffairs.com

Liebherr refrigerator performing very well without any disturbing noise and
Liebherr refrigerator performing very well without any disturbing noise and its cooling is very good. I can easily keep items in it because of its large size its performance. And one more important thing is that it consume minimum electricity
Published: March 30, 2022
jinesh of Cochin, Other
Source: consumeraffairs.com

We bought this fridge hoping it will be good because of its German technolo
We bought this fridge hoping it will be good because of its German technology. But just after a month the vegetables and milk and any product kept in the interior of fridge was getting frozen. We complained but the answer was, As its kept too close to the vent its getting frozen. The Liebherr technician asked to keep things one inch away from the vent. Ours is a double door fridge. Cant understand why things were getting frozen (never such issues with our previous brand). Now after few months water is leaking from a opening suddenly when we open the door from the top portion of the fridge. This is happening every day. The technician who came reset the temperature and said it is fine. But water has not stopped leaking. So much humidity inside the fridge. Very pathetic experience with the fridge.
Published: July 18, 2019
Devipriya of Pune, Other
Source: consumeraffairs.com

I have purchased a LIEBHERR single door refrigerator in August 2018. I thou
I have purchased a LIEBHERR single door refrigerator in August 2018. I thought that it is a new company. But while enquiring it is understood that it is it is a German refrigeration company with more than 65 years of experience. I took a chance and purchased it from their authorised dealer at Trivandrum. Till now product is working good and stuffed food is always fresh. Especially they are sending engineers for giving demo and clearly explained about the usages. Thank you Liebherr.
Published: March 28, 2022
Krishna of Thiruvananthapuram, Other
Source: consumeraffairs.com

I have bought several Liebherr refrigerators, including two model 1360s. Bo
I have bought several Liebherr refrigerators, including two model 1360s. Both have had sealed unit problems that have prevented the units from cooling. Each time, I have had to call service people recommended by the national Liebherr office in Arizona. Each time it has taken weeks to get service and several times the service people do not show up. When they do, they say that it is a sealed system issue and that they cannot fix it. Then, I get another service recommendation from the Arizona office-- someone supposedly qualified to service a sealed system. And, ultimately, usually after several additional weeks or even months, the next service company comes out to see the unit and also notes that it is a sealed system problem, that Liebherr will not authorize them to service and that the unit must be replaced. Then, with the unit still under warranty, Liebherr ultimately calls someone to replace the unit, but this again takes months. I have dealt with 5 different service companies on these refrigerators, all of whom have expressed frustration with the Liebherr process. When I had my latest issue with a Liebherr 1360, two of the companies I had dealt with previously, including the company that replaced the last 1360, said that they will not do Liebherr work anymore and refused to come out. These two companies were still on the list of contractors recommended by the Liebherr Arizona office. This is a bad refrigerator with obvious design problems and the Liebherr repair and warranty network is extremely slow and frustrating to deal with. It seems that the strategy is always to require someone additional to come out to look at the unit while not authorizing anyone to do a repair on some defective component of the sealed compressor system. Stay away from Liebherr.
Published: July 22, 2014
randal of Annapolis, MD
Source: consumeraffairs.com

This is the most expensive fridge I have ever bought. In the six years we h
This is the most expensive fridge I have ever bought. In the six years we have owned it the following has occurred: Ice maker broke twice; Shelves on the door broke and we had to get a new door to fix the problem; Water drain clogged four times. We also didnt know one had to clear this out at regular intervals. And the most irritating thing is the back of the fridge has a layer of ice on it and anything that comes in contact with back of fridge get freeze burn and is ruined. The service person who comes out to fix the machine for me tells me in a patronising way that it is normal for the fridge to ice over. I have never heard of such a thing. I notice that Liebherr never responds to the complaints about their product. DONT EVER BUY A LIEBHERR FRIDGE. Terrible quality and awful customer service.
Published: August 28, 2015
Dympna of Boston, MA
Source: consumeraffairs.com

The 24 Liebherr refrigerator that came with the apartment I purchased is a
The 24 Liebherr refrigerator that came with the apartment I purchased is a piece of junk! It was just about 5 years old when the original owner paid over $600 in repair costs over 2 repair visits... Just a few months later I needed to replace the sensor for another $500. Now it is only 2 months later and once again the refrigerator is not maintaining cold temperature. I refuse to put another nickel into this terrible appliance and will have to replace it. Liebherr service was not at all accommodating! All they were willing to do was give me the names of authorized service companies which charge $200 just to walk in the door.
Published: November 8, 2016
Neil of New York, NY
Source: consumeraffairs.com

I shopped for 2 years to find the perfect fridge for my small kitchen, and
I shopped for 2 years to find the perfect fridge for my small kitchen, and Leibherrs model was the best for many reasons, namely its exceptional 5 year warranty, sleek design and efficiency. Given that I have had 3 major parts replaced within its first year of use (note: I live alone so minimum wear and tear), I am grateful for the warranty. The two different local technical service companies that have repaired it have also been exceptional. My complaint is with Leibherr customer service in Orlando or Miami, FL at 866-543-2437 who I must contact to initiate a service call. Initially, they are responsive and helpful, but on at least two occasions they have sent the wrong parts, even when they have my correct model in writing. When one lives in a hot, humid environment and without a fridge for 2-3 weeks to wait for the needed parts and then wait another 3 days for the techs to schedule a visit, the inconvenience and expense of waiting is very stressful, at best. In addition, the service reps who answer the phone have given me wrong advice of how to mitigate the situation until the techs show up, i.e. not to defrost, not to shut the unit off, etc. When the techs come, they must return later after it defrosts or blow dry my unit before they can even start to repair it. Given my above efforts, I escalated to their management: namely Shauna and Chris. I was always told that they were in meetings and promised that they would return my call, which never happened. Initially, Shauna replied via email and offered to connect me higher management, but she never followed up. The rep who answered the phone refused to give me the last name of Chris, the manager at the site nor him email address. Please note that I have tried repeatedly to express my frustrations directly with them before writing this review. When one spends $3,000.00 USD on a small fridge, wouldnt one expect better customer service from the manufacturer?
Published: November 5, 2019
Tracy of Annapolis, MD
Source: consumeraffairs.com

This Liebherr CS1660 refrigerator was so beautiful, I loved it and it was p
This Liebherr CS1660 refrigerator was so beautiful, I loved it and it was perfect for my kitchen remodel. I love the counter depth and tall height. Unfortunately that was the only good thing about the refrigerator was the look. We have had 5 major repairs in the 4 years we have owned it. The repairs involved major malfunctions involving the ice maker (water leaking all over my wood floor), the defroster broke, some other major motor broke, the door handle fell off and the freezer motor broke (sorry I dont know the technical terms for each part). The plastic shelves on the door just fall out randomly and so are now so broken. They are now destroyed. I am so disappointed with the fridge. Thank goodness I purchased the extended warranty - the last repair was over $400. I no longer use the ice maker as the repair person said it will definitely break again as it is the same cheap plastic part being replaced. I loved this refrigerator so much and am so disappointed at the terrible quality and the number of major problems I have had. I still cant believe I paid over $4000 for this refrigerator and had a breakdown within the first 6 months. I dont normally write negative reviews but I sure do wish I had read the reviews of this refrigerator before purchasing.
Published: November 30, 2015
Karen of Port Jefferson, NY
Source: consumeraffairs.com

I happen to change my refrigerator this summer season and happen to visit H
I happen to change my refrigerator this summer season and happen to visit Harsha electronics near my place. This new brand called Liebherr is what I got introduced to and its features made the perfect fit for my kitchen. The product has had no qualms and have been using it for half a year with smooth use. If youre looking for the space, this is your best bet. Truly value for money.
Published: August 23, 2019
S of Other, Other
Source: consumeraffairs.com

It has been a good experience with this refrigerator. No starting trouble w
It has been a good experience with this refrigerator. No starting trouble was felt when we started using it. It is easy to maintain the refrigerator. Cleaning wasnt a big problem. Overall a good refrigerator.
Published: March 28, 2022
Rajani of Palakkad, Other
Source: consumeraffairs.com

Hope that my review will prevent someone from making a bad mistake. We boug
Hope that my review will prevent someone from making a bad mistake. We bought our apartment in NYC with the 30 built-in refrigerator/freezer. Nothing but problems from day one. A fortune of money to try and fix broken seals on the doors, faulty compressors, back panel freezing and lack of draining. Customer service is horrendous. They actually told me to take a toothpick and clean out the draining hole every so often, however, it didnt work. The company is completely aware of all the problems with their products and are totally refusing to deal with consumer complaints. These refrigerators are not cheap and I am shocked that they are getting away with it. Someone mentioned a lawsuit, I think would be a good idea.
Published: September 30, 2015
Julia of New York, NY
Source: consumeraffairs.com

Our experience with Liebherr Refrigerator has been appalling to say the lea
Our experience with Liebherr Refrigerator has been appalling to say the least. We moved into our new house in 2004 and I would think on average the fridge has broken down every three years. The temperature dial for the fridge keeps going haywire. And of course it is always just out of warranty when this happens. Its cost us a small fortune getting it repaired and not to mention the really stressful situations this causes when it happens again and again. I find the suppliers/service people here in Ireland totally inadequate in their response. I dont think once I got an apology from them for all the stress their product has caused. I would not touch any Liebherr product ever again and would advise anybody to run a million miles from them also.
Published: June 14, 2016
p. of Dublin, Other
Source: consumeraffairs.com

I bought a new Liebherr refrigerator and it never cools right in the fridge
I bought a new Liebherr refrigerator and it never cools right in the fridge compartment. I had service 7 times and the same answer - it all checks out OK, but the box is 48-52 degrees. Not sure why? I called the company and the manager. No return call. Beware, dont buy one. A lot of money, no service and mine never worked.
Published: January 6, 2013
Ed of Chicago, IL
Source: consumeraffairs.com

We bought a Liebherr split door refrigerator/freezer (2 drawers) about 8 ye
We bought a Liebherr split door refrigerator/freezer (2 drawers) about 8 years ago. Nothing but a headache. The fridge is fine but the ice maker function has been impossible. It was replaced about 6 times in the first couple of years. Now it is broken and impossible to get the parts needed to fix it. The glass shelf on the left door just fell and broke on its own. Service for these units is difficult to find, expensive, and replacement parts seem nonexistent. Purchase a fridge that can be serviced and maintained more easily. Expensive appliance that is nearly impossible to fix.
Published: July 10, 2021
Myra of Philadelphia, PA
Source: consumeraffairs.com

I, too, have never written a consumer review for an appliance Ive purchased
I, too, have never written a consumer review for an appliance Ive purchased, however I feel compelled to warn anyone thinking of purchasing one of these refrigerators. Almost every issue documented in previous reviews has also happened to me. The unit is three years old and it is, literally, falling apart. Any tray that relies on a plastic component is now broken - all the door trays are duct taped up and the freezer bins are cracked at every stress point. Every time I open the freezer, I hope to have a couple cubes of ice. The ice maker was repaired several times early on in the purchase, then flooded, and then produced 12 - 20 tiny cubes of ice daily for two years. Now its broken and my appliance company hopes to have luck getting Liebherr to respond to them. Its the most frustrating high end appliance I have ever chosen and I regret it every day.
Published: April 5, 2016
Julie of St. Louis Park, MN
Source: consumeraffairs.com

I purchased 1 year back and technology very nice experience. Its noiseless
I purchased 1 year back and technology very nice experience. Its noiseless and very much satisfied. Duo cooling Technology very cool feature. I am suggesting my friends and family members to buy this one to experience world class technology in refrigerator.
Published: March 24, 2022
Venkatram of Hyderabad, Other
Source: consumeraffairs.com

Starts from High quality with good looks. Using LIEBHERR refrigerator for l
Starts from High quality with good looks. Using LIEBHERR refrigerator for last 1 year and found myself completely satisfied with the product. If anyone looking for value of money in fridge segment should go undoubtedly with LIEBHERR. Only brand using 8 speed inverter compressor in this segment. Large vegetable box & sorting system makes it more convenient to put veggies and fruits separately in same basket. Elegant hard line door handle, Door alarm, moon cut toughened shelves are some of things which makes it more premium. Personally I recommend LIEBHERR refrigerator.
Published: April 18, 2020
Tarun of Karnal, Other
Source: consumeraffairs.com

We have had our Liebherr refrigerator repeated every other month. Specifica
We have had our Liebherr refrigerator repeated every other month. Specifically, the ice machine. We could have purchased a brand new refrigerator for the same amount we have spent repairing it at this point. Bottom line..This product sucks! Buyer beware!!
Published: November 4, 2015
Richard of New York, NY
Source: consumeraffairs.com

Im seeing all of these horrific reviews and I can only assume that theyre e
Im seeing all of these horrific reviews and I can only assume that theyre either written by competitors or people who have just had really bad luck. I had a 24 Liebherr in my last place that I bought new and lived with for 5 years until I sold my condo. Ive since moved into a house that happened to have a full-sized integrated Liebherr installed. According to the serial number sticker its almost 10 years old now and is still perfect, silent, and a pleasure to live with. Liebherr has meticulous records on all of its past products so they were able to give this appliances complete history.Apparently in the first year the previous owners had a couple of small issues at the start (a drawer was cracked and the display had a fault) but since then nothing. I dont have any vested interest in Liebherr other than the fact that as an architect I like to specify quality products in my designs and its frustrating to me that so many people take it upon themselves to dump on something and so few ever give positive reports. So heres one at least. (or two, since I can attest for two fridges, and am sort of a repeat customer.)
Published: November 2, 2018
Brian of Canada
Source: consumeraffairs.com

I bought this fridge in November last year for my Parents who are living in
I bought this fridge in November last year for my Parents who are living in India and it broke down in 7 months. It took ages to get someone to look at it and so it took another few weeks to get the part ordered. Now company won’t have people who can come and fix the part and every time we call they are giving us different dates but no one is showing up on any dates given so far.When other family member called and ask if we can order a new fridge and when can we get delivered the response was straight away, We can deliver you next working day. So company have people to deliver the New fridge but not to attend the service for broken fridge. When we ask why is it like that the company spoke person don’t have answer for it. My parents are senior citizens And living by themselves and now have to struggle with this situation on daily basis and don’t have any fridge to store food from last few weeks have to buy daily essentials everyday especially in Covid pandemic when they shouldn’t be going out much. There is lack of customer care and no one is being helpful even though fridge comes with 10 years warranty. I highly recommend not to purchase this product as you will have lot of trouble to get it fixed if anything goes wrong.
Published: July 9, 2020
Shekhar of London, Other
Source: consumeraffairs.com

I bought a stand-alone Liebherr 4 drawer freezer and a Liebherr fridge in 2
I bought a stand-alone Liebherr 4 drawer freezer and a Liebherr fridge in 2003/4 (12-13 years) and these have worked perfectly ever since despite never having had a service. I have had a fire in my apartment and the insurance company has written off the fridge and freezer as it would cost more to clean and test them than to buy a replacement. The kitchen was also written off in the fire so I am looking for built-in fridge and freezer for the kitchen (the stand alone units were in a utility room next to my roof terrace; useful for keeping beer cool). Because of my good experience with Liebherr I was thinking of buying this brand.As part of my search I came across the Consumeraffairs.com site with all of the negative reviews and it is certainly giving me some pause for thought. The most common fault appears to be the ice-maker which, as one respondent mentions, we in Europe seldom use. The second most common problem appears to be the doors not shutting properly, especially on the units with two doors, again something less used in Europe. I am a little more worried about the problems with ice forming at the back of the fridge, the number of components that just break, the unreliability of the temperature control and the poor response from Liebherr. Has the quality of Liebherr dropped in recent years. Have the products become more complex and therefore less reliable or is there a specific problem with US based products – I found one review from the Netherlands where I live among all of the US based complaints.
Published: January 3, 2017
Neil of Amsterdam, Other
Source: consumeraffairs.com

In July of 2014, the ice maker on my Liebherr stopped working. Annoying, bu
In July of 2014, the ice maker on my Liebherr stopped working. Annoying, but not unexpected. I just let it go. Then, not two months later, the freezer stopped working. Had a Liebherr referred repairman out to determine the temperature sensor was no longer working. As of now (November!), still no parts, no sign of parts, and now the refrigerator is not working. Liebherr has been HORRIBLE in trying to resolve this issue. Im selling the house and am ending up having to purchase a brand new unit. Liebherr, never again!
Published: November 17, 2014
Kory of Denver, CO
Source: consumeraffairs.com

After around 7 service calls, I gave up. No longer use the ice maker. Now f
After around 7 service calls, I gave up. No longer use the ice maker. Now for some reason, my freezer gave up. I have only owned it since 2007. For an expensive appliance, it is a huge disappointment.
Published: November 1, 2014
judith of New York, NY
Source: consumeraffairs.com

Terrible terrible terrible. Two times I was fooled purchasing their refrige
Terrible terrible terrible. Two times I was fooled purchasing their refrigerators, no one helps you, no service, just the worst. Im out hundreds in food & service techs. Please, redo your kitchen if you must, DO NOT PURCHASE, ever!
Published: August 4, 2020
Ann of Rego Park, NY
Source: consumeraffairs.com

Product is value for money. Till now had a good experience this refrigerato
Product is value for money. Till now had a good experience this refrigerator of this to be continued worth money, good product, Need to be provide good services, the services and good but sometimes delayed.
Published: March 30, 2022
Shilpa of Kannur, Other
Source: consumeraffairs.com

Why would anyone choose to buy these expensive contraptions? Liebherr websi
Why would anyone choose to buy these expensive contraptions? Liebherr website offers no possibility to register a complaint or ask for help... other than through the service people who in this case are part of the problem. Six weeks without a functioning refrigerator last summer... and no response much less remedial action!!! We naively asked Liebherr via service-appliances.us@liebherr.com (repeatedly) and via team.online team.online@liebherr.com or any suggestions on how to avoid these problems... or at least have them fixed much faster and reasonably. The house we bought a year ago in Washington DC came with a three-piece Liehberr appliance: refrigerator, freezer and wine cooler. So far the only one that has worked well is the least useful one the wine cooler. Please escalate this because it must not be a normal situation... otherwise why would anyone would buy a Liebherr refrigerator? If our problems are not fixed definitively I will certainly be speaking loudly and negatively about Liehberr. Soon after we moved in the refrigerator (a large premium unit serial number 40168030909984 and service ref. **) became a freezer -- resulting a wastage of food and the separate freezer stopped producing ice. A repairman from M&M came promptly diagnosed a sensor problem for the refrigerator -- ordered the part (which took weeks to arrive) and then returned to fix the problem (two service calls and parts charged, of course).The same problem occurred nine months later. The refrigerator froze our food, the repairman came, charged to diagnose a sensor problem, ordered the part and we have had two missed appointments to install it (once they came within the agreed time window but without the promised 30 minute warning and missed us; the second time -- a week later -- they called within the agreed window... just to say that there was an emergency and they would not be able to come for another week!). So the refrigerator is prone to problems and the maintenance system seems to boil down to just one person who handles Liebherr and a company that never has any parts in stock. As for the freezer the solution seemed quite involved and expensive and we decided not to bother (...again, what does this say about Liebherr products and service?)
Published: January 19, 2015
Enrique of Washington, DC
Source: consumeraffairs.com

Brought this brand refrigerator 6 months back and this refrigerator perform
Brought this brand refrigerator 6 months back and this refrigerator performance was excellent and other features like spice box is very much useful to keep spices and storage of milk products separate compartment.
Published: March 22, 2022
Shikhsha of Bangalore, Other
Source: consumeraffairs.com

Im having the same problems and Im based in Athens. Inox Liebherr fridge no
Im having the same problems and Im based in Athens. Inox Liebherr fridge now useless. Can you send me any contact details (email) you may have, preferably from the people in Germany?
Published: September 10, 2013
George of Athens, OTHER
Source: consumeraffairs.com

Very good experience and very good product. I love this product and amazing
Very good experience and very good product. I love this product and amazing product. The size of the refrigerator is big. Very comfortable use. This refrigerator have large freezer. Building quality is satisfying
Published: March 30, 2022
ANOOP of Malapppuram, Other
Source: consumeraffairs.com

The worst purchase I have ever made. I write to advise consumers to avoid L
The worst purchase I have ever made. I write to advise consumers to avoid Liebherr fridge freezers at all costs. I purchased a Liebherr fridge for my daughter in October 2016 and my daughter has been experiencing problems ever since. The fridge had never run at the proper temperature. The temperature is never constant and is always below 38F, it is closer to 50 and lower. We have been told that there is nothing wrong with the fridge. Now we have been told to keep the fridge-freezer at the highest setting at all times! The company refuses to accept the fridge-freezer is faulty. My daughter is therefore stuck with a malfunctioning fridge that is unlikely to last much beyond its 2-year guarantee.
Published: April 13, 2017
FAYE of Wood Green, Other
Source: consumeraffairs.com

Do not buy one of these refrigerators (Liebherr CS1350). My experience has
Do not buy one of these refrigerators (Liebherr CS1350). My experience has been a nightmare. We cannot find anyone to work on these and we have been without our ice maker for 6 months. Sears even came out and said they could not work on this companys equipment. I am talking about Sears, the appliance store of all times. Why have one if you cannot get fixed???
Published: June 3, 2015
Judi of Alpharetta, GA
Source: consumeraffairs.com

Liebherr looks good but thats where it stops. We purchased a new one but af
Liebherr looks good but thats where it stops. We purchased a new one but after over 12 trips in 1 1/2 years for diagnosis, replacement, or providing loaners - the retailer finally gave us another new one! [They had already replaced three sensors [one twice], the main module, a thermistor, the door seal, even the door {The Consumer Product Safety Commission had already faulted them for the problem}]. Well the new one started giving us problems after 18 months.The alarm would go off in the middle of the night. Nothing else appeared wrong. We called the retailer - they responded a month later. The temperatures of both the refrigerator and freezer gyrated wildly. [The digital temperatures on the top did not correspond to a refrigerator thermometer that was accurate on other devices]. Liebherr said there was nothing they could do because our warranty was over. Dont expect customer service. The refrigerator is now gone.
Published: July 14, 2014
R of San Luis Obispo, CA
Source: consumeraffairs.com

We have owned C 16 model of Liebherr refrigerator since 2014. Over that tim
We have owned C 16 model of Liebherr refrigerator since 2014. Over that time, we have had multiple issues - from breaking shelves on the front door, to the front metal handle coming off, to constant leaking inside, etc. It has been non-stop, and we are sick and tired to dealing. Never in my life have I had issues with multiple plastic parts breaking of a fridge... We are a small family of three, so the problems cannot be blamed on the extensive usage. It is just a cheaply built appliance. Please, save your money, time and nerve cells, and stay away from this model.
Published: October 29, 2017
Elena of New York, NY
Source: consumeraffairs.com

I inherited a brand new Liebherr Fridge (RB1400) and Freezer/Wine Fridge co
I inherited a brand new Liebherr Fridge (RB1400) and Freezer/Wine Fridge combo (WF1051) with the purchase of our home in 2013. Six months after moving in was the start to the line of issues weve had with the Liebherr units: September 2013: The freezer compressor was replaced. June 2014: The freezer compressor was replaced again along with several other system components as the technician was unsure why the compressor kept going out. December 2014: the freezer ice tray cracked and broke leading to no ice. A new ice-tray kit was installed.May 2016: the door shelving unit to the refrigerator cracked and broke. After living with no door shelf for eight months, we replaced it in December 2016. January 2017: the freezer again began to show signs that it is once again going out (i.e. the wine fridge is not keeping its temperature and the temperature alarm system goes off same signs that we experienced in Sept 2013 and June 2014). The Liebherr authorized repairman many suggested that we replace the sensor. We place the order for the sensor and waited a month for the install. When installing, the repairman realized there was a leak in the evaporator which is non-repairable because it is encased in foam.After speaking with Liebherr customer service about all of my prior issues and this, there is nothing theyll do for me except give me an approximately 30% discount for a replacement. HOWEVER, Ill have to replace BOTH the refrigerator and the freezer/wine fridge combo because the new freezer/wine fridge combos are utilize a different bracket and thus are not compatible with my older (but working) model refrigerator. There is no way Im replacing both sides with a Liebherr product after all the insane issues Ive experienced. Please DO NOT purchase a Liebherr appliance unless you are willing to spend thousands of additional money and time to deal with the issues you are bound to have.
Published: March 1, 2017
Mary of Chicago, IL
Source: consumeraffairs.com

Compare to other product Liebherr is good and super cooling and its keep ve
Compare to other product Liebherr is good and super cooling and its keep vegetable and fruits fresh even a week. As a housewife I am really happy to use this fridge and keep give best products to your customers.
Published: March 18, 2022
z.zameer of Chennai, Other
Source: consumeraffairs.com

I bought a Liebherr refrigerator - CNes 4003, Index 20/001 in April 2009 an
I bought a Liebherr refrigerator - CNes 4003, Index 20/001 in April 2009 and after almost 4 years, I found out that I should throw it away since the insulation at the back was destroyed and it could not be fixed. Obviously, this was the last thing I would expect to hear since I had bought this appliance for 1200 euros at the time from a trustworthy & reliable brand in order to ensure peace of mind. Luckily, my high expectations were not turned down. The customer service in Germany has confronted my case with great professionalism and in a timely manner and I was offered to exchange my appliance with a new one with similar characteristics with my refrigerator and free of charge although the warranty had expired long ago. I promised them to acknowledge their response and professionalism since I believe that apart from complaints, we should also share positive experiences and give credit to the people who are able to listen customers voice & respond with efficiency to fair requests. Mr Andreas **, Technical Manager, Refrigerators & Freezers Division, thank you again for your professionalism.
Published: February 27, 2013
Anna of Piraeus, OTHER
Source: consumeraffairs.com

Two issues: The main problem is a seriously flawed design in their model RI
Two issues: The main problem is a seriously flawed design in their model RI-1400 refrigerator. A fatal flaw that they should cover as a defect and not rely on the its out of warranty gambit. The problem. Every 18-24 months the temperature sensor fails and the refrigerator becomes a freezer. Totally useless at that point.Then the real issue. They refuse to support the problem. They rely on policy that I have to work through a dealer, even though not one within 100 miles. They WILL NOT sell me the sensor, even though I know its the problem and have fixed it myself once before. They forced me to order it through a dealer and they had issues of their own. They would not give them a price until they placed an order and they would not sell to them on account - forced them to use a personal credit card! When it works, it works great. But a refrigerator that fails every 2 years - like clockwork - is no bargain. And you will be without a refrigerator for days/weeks while you work through Liebherrs anti customer service. DO NOT BUY LIEBHERR.
Published: October 7, 2014
David of Cambria, CA
Source: consumeraffairs.com

We are on our second Liebherr Refrigerator within the space of six years an
We are on our second Liebherr Refrigerator within the space of six years and this second one is now giving trouble. The main part of the fridge (non freezer part) is freezing the food and there is ice forming at the back of it. These were expensive fridges and to be honest we feel now if we had bought something much more cheaper it would have been much, much better. We feel now that is probably what we will do and just get rid of it. It was so much trouble with the first one what with trying to get it fixed and replaced. After much contact with the company responsible then I dont think we could go down that route again. In the end we had to buy a new Liebherr fridge from them as the warranty had expired (this first fridge was only about two to three years old) but they did give it to us at a considerable discount to be fair. But all this after a lot of phone calls and general hassle. I would never touch a Liebherr Refrigerator again.
Published: September 10, 2013
Patrick of Dublin 18, OTHER
Source: consumeraffairs.com

We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from
We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from Reliance digital store in Delhi, on 24 January, 2021 and it conked OFF in July 2021. No cooling. Compressor Shuts down and the Service team had no resolution.!! Then begins a long harassment time with Liebherr Service team, which is so smug that they are just not bothered. They will not pick calls-, not resolve the problem and harass the customers, no end. Untrustworthy, cheats!!!!
Published: August 24, 2021
Divjot of New Delhi, Other
Source: consumeraffairs.com

My experience was so different from what Im reading that Im compelled to co
My experience was so different from what Im reading that Im compelled to comment. My model 1311, 24 wide with no ice maker, purchased in 2009, started beeping and stopped cooling seven years after I bought it. I would give it 5 stars, but seven years does seem like a short life for a fridge. As I wondered if it was covered by the limited extended 7-12 year warranty, I emailed the address given, asking how they could service a fridge in Vancouver, Canada, when they are in Ontario. They sent me the phone number of a local service person, said he would know if it was covered by warranty. Service person declared it unrepairable, said the company would phone me in a week about replacing the fridge, as it was covered by the warranty. They phoned in a week, and have replaced the fridge. The installer said that all the problems have been with the first generation models, and the new models seem to have the kinks worked out.
Published: February 20, 2017
Wendy of Vancouver, BC
Source: consumeraffairs.com

In 16/09/2010 - 4 years ago I purchased SBSes 7353 Premium BioFresh NoFrost
In 16/09/2010 - 4 years ago I purchased SBSes 7353 Premium BioFresh NoFrost Liebherr Refrigerator. I knew (I thought) that it is very high quality and user friendly. And despite the high price relative to other brands I bought it. But week ago the BioFresh began to lose temperature. I called to local service and technician comes to check it. As he says there is a gas leak in the pipe located in the refrigerator body. And there is no way to fix it. The only option is exchange whole side (BioFresh and Freezer). And I need to buy it, which is half of whole refrigerator price that is only $1400! Another words after 4 years of use I need to buy new refrigerator!!! After that no response from customer service. No response for mails.
Published: March 29, 2015
Dmitry of Alfei Menashe, Other
Source: consumeraffairs.com

You can believe me, 100 percent good product, you can buy this fridge, Lieb
You can believe me, 100 percent good product, you can buy this fridge, Liebherr is a quality product, I have purchased last year, cooling is very good. I am suggesting you to go for it. Value for money.
Published: March 29, 2022
vinomol of Changanassery, Other
Source: consumeraffairs.com

If you think you purchased quality because it is German made think it again
If you think you purchased quality because it is German made think it again. After 5 month back and forth with their service department and dealing with different local service representatives they sent my refrigerator still is not cooling and no one seems to care. We are using our backup refrigerator in the garage.
Published: December 29, 2020
Fred of The Colony, TX
Source: consumeraffairs.com

Really satisfied by the product and service. I bought a refrigerator few mo
Really satisfied by the product and service. I bought a refrigerator few months back, worth each penny. So far no complaints I also got it in a better market price. However, I think new technology can be applied to these products.
Published: March 30, 2022
Akhil of Kochi, Other
Source: consumeraffairs.com

Had purchased the fridge in July 2019. Worked for a year and in August 2020
Had purchased the fridge in July 2019. Worked for a year and in August 2020 the cooling issue started. After demonstrating a complaint on 2nd Sept 2020 even after continuous follow up till date the service engineer has not dropped to attend the breakdown. Would not give even a single star for the product. They are not worth for that too.
Published: September 15, 2020
Nagesh of Other, Other
Source: consumeraffairs.com

Liebherr fridge freezer Model 1611 - I bought this freezer fridge combinati
Liebherr fridge freezer Model 1611 - I bought this freezer fridge combination in 2011. Now in 2014 the freezer door seal does not work properly anymore and ice is building up near the door seal. Having a seal fail just a year after the warranty expires, I consider as very poor quality for an appliance that was over $4000 in 2011. When I called customer service for a replacement part I was told that the part is on back order and no time of delivery could be given. So not only do Liebherr appliances break but they also have a subpar part service at least in the USA. Also the replacement requires gluing and is not for everyone. I cannot recommend buying one of those again and would rather go with a Bosch or GE freezer/fridge in the future.
Published: July 25, 2014
gunther of Waltham, MA
Source: consumeraffairs.com

Hey guys, Good product, good service, good choice to buy this one. I using
Hey guys, Good product, good service, good choice to buy this one. I using Liebherr fridge for last 2 years. Good experience to use this fridge. Very happy to buy this one and also good quality, very spacious too. Design, colour are unique.
Published: March 23, 2022
uma of Chennai, Other
Source: consumeraffairs.com

Dont make the mistake of buying a Liebherr Refrigerator from Alpine Applian
Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.
Published: October 7, 2015
John of Aspen, CO
Source: consumeraffairs.com

Good performance. Low consumption of electricity. In this the have of alarm
Good performance. Low consumption of electricity. In this the have of alarm that when the refrigerator door is open the alarm run. It is good because we can know whether the door is open or not. The service are good.
Published: March 28, 2022
amritha of Thissur, Other
Source: consumeraffairs.com

My wife and I bought a 24 wide x 79 tall Liebherr fridge in 2009 as we were
My wife and I bought a 24 wide x 79 tall Liebherr fridge in 2009 as we were told it was the best in that size. It was like $2800, the price of a used car I thought then. We live on a houseboat in Seattle. From the beginning we had problems - broken handles, shelves that needed mending with plexiglass and epoxy. But worst of all, we had to defrost the freezer at near weekly intervals. And the drain in the fridge compartment would freeze up or smell so horribly that we injected bleach with a syringe to keep the smell down. We are dumping this fridge (and describing its shortcomings to anyone who is foolish enough to get it) for a Bosch, which we are assured will be less challenging. Remains to be seen. I have never had a fridge this disappointing. All the others ran for years, decades even, and failed at the end of their lives - as expected. But they did not fail on a weekly basis. Best of luck to anyone who still has a Liebherr. Never again for us.
Published: December 31, 2018
JOHN of Seattle, WA
Source: consumeraffairs.com

We wanted to love this fridge and we trusted the fact that it was a German.
We wanted to love this fridge and we trusted the fact that it was a German. We have the 36 French door fridge and it is just an expensive piece of junk. It first broke about a year after purchase. First it was the ice maker, then the freezer stopped working and with time the fridge doors stopped closing properly. Even the rubber band around the door broke and the cables came out. The sensor beeps at random times, even in the middle of the night and we have to turn it off since the doors are actually closed and it is beeping for nothing. I have never seen anything like this! We tried repairing it twice but whatever they repaired broke again. All other appliances purchased around the same time work perfectly well. We have a German friend who purchased one too around the same time as us and he is experiencing the same problems. He is even more disappointed as he grew up thinking his countrys appliances were the best.After reading soo many similar experiences in the web we concluded that this company doesnt care about the quality of their fridges enough to address these problems. They make heavy duty equipment and other things that are not appliances and this could be just a small part of their revenue. Who knows why they are not addressing their customers complaints... What I know is that I have to throw away my fridge and buy a new one (some other brand) since spending more money in repairing is just not worth it.
Published: January 29, 2021
Luisa of Sunnyvale, CA
Source: consumeraffairs.com

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