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Kenmore Appliances
Kenmore Appliances

Kenmore Appliance Troubleshooting

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.


Dishwasher Troubleshooting

DISHWASHER DOES NOT RUN 
It is normal for the dishwasher to repeatedly pause several times during a cycle. 
If the Start!Resume or Smart Display status bar light is blinking, push START/RESUME and close the door within 3 seconds. 
Be sure the door is closed and latched. 
Be sure you have selected a cycle. 
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped. 
If lights other than Start/Resume blink and the unit will not run, you will need to call for service. 

CYCLE RUNS TOO LONG 
To use less water and reduce energy consumption you will encounter cycles that typically run for up to 3 hours. 
A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while heating cooler water. 
Some options will add time to the cycle.  
Try the 1 Hour Wash cycle. 
Run the hot water at a faucet close to the dishwasher before starting the cycle. 

DISHWASHER NOT DRYING 
Plastic and items with nonstick surfaces are difficult to dry because they have a DRYING porous surface which tends to collect water droplets.  
Towel drying may be necessary. 
Use of rinse aid along with the Heated Dry option is needed for proper drying. 
Proper loading of items can affect drying.  
Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading. 
Unload the bottom rack first. 
Load these items on the more slanted side of the rack for improved results. 

WILL NOT FILL 
Be sure the water is turned on to the dishwasher. 
Check that the float is free from obstructions.  
Check for suds in the dishwasher.  
If foam or suds are detected, the dishwasher may not operate properly or may not fill with water. 

ODORS 
If the dishwasher is not used daily, you can run a Quick Rinse cycle with the partial load daily until a full load is ready to run, or use the Top Rack Only option (on some models) for partial loads. 
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright glass measuring cup in the lower rack. Run a normal cycle with the Heated Dry option turned off. Do not use detergent. 

LEAKING WATER 
Be sure the dishwasher has been installed properly and is level. 
Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only detergents designed for use in a dishwasher.  
Less detergent is needed in soft water. Try another brand of detergent if sudsing continues. 
To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.


Dryer Troubleshooting

Clothes are not drying satisfactorily, drying times are too long 
Lint screen clogged with lint. Lint screen should be cleaned before each load. 
The Air Only cycle has been selected. Select the right cycle for the types of garments being dried.  
Load too large and heavy to dry quickly. Separate the load to tumble freely 
Fabric softener sheets blocking the grill. Use only one fabric softener sheet, and use it only once. 
Exhaust vent not the correct length. Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. Make sure vent is not crushed or kinked. 

Dryer will not run 
Door not closed completely. Make sure the dryer door is closed completely. 
PUSH to START button not pressed firmly or held long enough. Press and hold the PUSH to START button until you hear the dryer drum moving. 
Incorrect power supply. Electric dryers require 240-volt power supply. Check with a qualified electrician. 
Wrong type of fuse. Use a time-delay fuse. 

Unusual sounds 
Dryer had a period of non-use. If the dryer hasn’t been used for awhile, there may be a thumping sound during the first few minutes of operation. 
A coin, button, or paper clip is caught between the drum and front or rear of the dryer. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. 
It is a gas dryer. The gas valve clicking is a normal operating sound. 
The four legs are not installed, and the dryer is not level front to back and side to side. The dryer may vibrate if not properly installed. 

Cycle time too short 
Automatic cycle ending early. 
The load may not be contacting the sensor strips. Level the dryer. 
Use Timed Dry for very small loads. Change the dry level setting on Auto Dry cycles. 
Increasing or decreasing the dry level setting will change the amount of drying time in a cycle. 

Lint on load 
Lint screen clogged. Lint screen should be cleaned before each load. 

Stains on load or drum  
Dryer fabric softener not properly used. 
Add dryer fabric softener sheets at the beginning of the cycle. 
Fabric softener sheets added to a partially dried load can stain your garments. 
Drum stains are caused by dyes in clothing (usually blue jeans). 
These will not transfer to other clothing. 

Odors 
You have recently been painting, staining, or varnishing in the area where your dryer is located. 
If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing. 
The electric dryer is being used for the first time. 
The new electric heating element may have an odor. The odor will be gone after the first cycle.


Gas Grill Troubleshooting

The Tank  
Modern propane tanks, mandated by the government, contain an Over Fill Prevention (OPD) Device. This makes it so a propane tank cannot be overfilled. Rarely, the OPD on your propane tank can be damaged causing the tank to work incorrectly. 

Fuel Hose and Regulator  
The output of a propane tank or your natural gas line is much greater than you need for grilling. The regulator controls the amount of fuel that can flow to your grill. This attaches to the tank (or natural gas line) with a flexible hose with an O-ring to create an airtight seal. Regulators are preset by the manufacturer and should not be adjusted by you. If you look at your regulator you will notice a small vent hole in the center. Common problems are clogged vent holes, which can cause irregular fuel flow and can lead to trouble. Usually, you can clear it by tapping or blowing into the vent. Other problems are fuel leakage caused by a worn or damaged hose or O-ring. To determine if there is leaking mix dish soap and water in equal parts and coat everything from the tank to the control valves with the mixture and see if it produces any bubbles. The tank needs to be connected and on but the control valves off. If you find a leak, replace that part. 

Control Valves 
The controls valves regulate the flow of fuel to the burner. Each burner on your grill has a control valve. You cannot repair a bad control valve and if need be, you should replace the whole unit. Before you do, however, remove the control valve from your grill and inspect it. Like other parts of your grill, insects love to climb in here to nest. At the center of the control is the orifice. The orifice controls the flow of fuel and can become clogged. If it is, use a thin wire to clean out. Make sure you put it all back together the way you found it. Without the orifice, you cannot regulate the amount of gas flowing to the burner and run the risk of explosion. 

Venturi Tubes 
The venturi tubes connect the control valve to the burner(s) and mix the fuel with air to provide the flame. To do this, there is an open gap in the fuel line that can easily become obstructed. Insects, especially spiders, commonly nest here. The best solution for this is to wrap the venturi tubes with an aluminum screen that will not block the airflow but will keep the critters out. Many grills come with protected venturi tubes. Another common problem is a misalignment of the venturi tubes with the burner. Typically the venturi tubes are simply placed in the fuel line and can get knocked out of place. The venturi tubes have adjustable shutters and they may need an adjustment to regulate fuel flow. 

Burners 
Burners come in many shapes, sizes, and materials. Burners range from aluminized steel at the low-end to cast brass and stainless steel on the high end. Low-end burners will typically last about three years under normal circumstances. Because the burner is inside the grill, it tends to get coated in burnt grease and can corrode quickly. Inspect and clean your burner regularly to avoid problems. If the burner is damaged or too heavily corroded, you will need to replace it. Get the same size and shape of the burner but consider purchasing one of a better quality metal if possible. 

Barrier or Radiant 
In between the burner and the cooking grate is a barrier, also called a radiant. It is supposed to absorb and release heat evenly to the cooking surface. The barrier protects the burners from drippings and creates a place for grease to collect and burn off. It may be constructed of lava rocks, ceramic briquettes, or metal plates. These need to be replaced periodically as they become crusted with burnt grease and food; this can eventually create an unpleasant flavor on foods. Porous lava rocks tend to need replacement more often. Metal plates can typically be cleaned and used for a longer time. Inspect your barrier. If it is broken up, heavily coated, or simply not creating a sufficient barrier, consider replacing it.

SOURCE: thespruceeats.com


Microwave Troubleshooting

Frequent Causes for a Kenmore Microwave to Not Work 
Before you investigate why your Kenmore microwave isn't working, you should make sure that the plug is plugged in correctly and that the outlet is working. If the plug and outlet are operating efficiently, then that most likely means that the fuse has blown. If you are using your microwave a ton and there's a bunch of currents passing through the microwave, the line fuse can blow because of all of these currents. If the line fuse is blown, that's why your microwave isn't working. It is recommended that you have a licensed technician check and replace your blown fuse. In a Kenmore microwave, there are thousands of volts of electricity running through it, even when the microwave is off. There's potential for an electric shock if you don't know what you're doing when it comes to replacing electronic components in the microwave. The technician will know where the Kenmore Elite microwave fuse location is when fixing the appliance. That's why it is best just to have a licensed electrician do the job for you. 

Main Control Board: Kenmore Microwave No Power 
Sometimes the main control board of the Kenmore microwave can be defective, but this is a highly unlikely reason if your microwave isn't working. Most Kenmore microwaves are tested before they leave the factory, so there shouldn't be any defective parts. If everything is working in your microwave, though, it could be the control board. You should have a licensed technician handle the Kenmore microwave repair because you can be shocked if you don't know what you're doing. Licensed technicians will be able to replace the main control board of your Kenmore microwave with no issue whatsoever. 

Thermal Fuse 
Another reason why your Kenmore microwave might not be working is that the thermal fuse has cut off. This happens when your microwave overheats and then the thermal fuse blows. Thermal fuses can't be reset if they're blown, so you have to replace them. This is something that a licensed technician can fix quickly. If your fuse is always blowing, it's best just to get a new microwave.


Range Troubleshooting

Entire Range Won’t Operate 
If none of your range’s functions will operate, ensure that its power cord is firmly plugged into the outlet. There may be an issue with the power supply to the appliance, so examine your home’s fuse box or circuit breaker. Replace any blown fuses or reset the circuit breaker if necessary. If there is adequate power to your range but it still won’t turn on, its service wiring may be incomplete. Contact Kenmore at the number listed in your owner’s manual for assistance. If you are trying to use the oven portion of your range and it won’t operate, make sure that the time is set on the display clock. The oven won’t turn on if the clock hasn’t been set. 

Cooktop Element Doesn’t Heat 
If the elements on your smooth cooktop won’t heat or aren’t heating evenly, check that you’ve turned the correct control knob for the element you want to use. The elements may seem not to heat or may seem to heat unevenly if improper cookware is used. Avoid lightweight or warped pans that don’t distribute heat evenly. Opt for flat, even, medium- or heavy-weight pots and pans, which heat more evenly, so food isn’t likely to burn. 

Abrasions on Cooktop Surface 
If you notice marks on the smooth cooktop surface of your range, they may be abrasions or scratches from rough food particles that get trapped between the surface and your cookware. These marks don’t affect cooking results and usually fade over time, but you can avoid them by wiping down the cooktop, and your pots and pans, before cooking. Abrasions may also appear on your cooktop’s surface if you don’t use the proper cleaning products to clean it. Choose a cleanser designed specifically for ceramic-glass cooktops and buff it with a nonabrasive sponge or cloth. If your cooktop has discoloration, it may be caused by food that has boiled over and been cooked onto the ceramic glass during cooking. A razor blade scraper can remove the debris. Mineral deposits from food and water can also discolor your cooktop surface. Use an appropriate cleaning product to remove them. 

Range Isn't Level 
If your range doesn’t appear level, examine the floor beneath it to ensure that it is level and stable enough to support the appliance. Contact a carpenter or contractor to strengthen the floor if you notice it is sloping or sagging. Your range may not be level if it was poorly installed, too. Set a rack in the center of the oven and place a level on it. Adjust the leveling legs at the bottom of the range until the level indicates the problem has been corrected. Keep in mind that the alignment of your kitchen cabinets can make the range appear like it’s not level. Cabinets should be square and allow clearance for the range.


Refrigerator Troubleshooting

Refrigerator or Freezer Not Cool Enough 
When the refrigerator and freezer are not cooling, first check if the machine is plugged in and powered on. Then, check the temperature controls to see if they are set properly. Next, verify the machine has not been set on demo mode, which stores use to keep the lights and display on without wasting electricity on cooling. To turn off demo mode, check the manual for your specific model. Also, ensure the device is not being used somewhere too warm as these refrigerators cannot work properly in temperatures above 110 degrees Fahrenheit. 
If these solutions don't work, consider whether the machine has had enough time to cool off. If the refrigerator was recently plugged in, if the doors were left open for an excessive period of time, if the temperature controls were recently changed, if the defrost cycle just ran or if a large quantity of food was recently added, the device might just need time to cool off again. It can take up to 24 hours for a refrigerator to cool completely from room temperature and up to half an hour to cool completely after a defrost cycle. 
When the refrigerator is warm and the freezer is cold, check that the vents running from the freezer to the refrigerator are not blocked. You may also want to check that the refrigerator is not too full as this blocks the air from circulating properly. 
If you find that none of these solutions correct your temperature problem, you may need to contact a professional as there may be an internal problem with the refrigerator. 

Moisture Inside or Under the Refrigerator 
A small amount of moisture is normal in a refrigerator. If your refrigerator, particularly the defrost drain pan, is excessively wet, it could be that the doors have been left open, that the room it has been stored in is too humid or that the defrost cycle recently completed. In these cases, wipe up the moisture with a towel and ensure the doors are fully closed. 
If the defrost pan overflows, possibly resulting in water collecting under the crisper drawer or under the exterior of the refrigerator, it could be blocked by debris or ice. If the drain looks frozen over, you can try to defrost the drain with a hair dryer or by pouring a small amount of warm water in it. If this does not solve the problem, the tube or defrost pan may need to be replaced by a professional. 
If the water is dripping from the back of the refrigerator or under the crisper drawer but the defrost drain pan is not blocked up, a leaking inlet valve or water system tubing could be the reason. These will also need to be replaced by a professional. 

Icemaker or Water Dispenser Problems 
If your icemaker is not producing enough ice, you could need more ice than your machine is able to produce, which is approximately 100 cubes in a day. Your freezer may also be too warm to produce ice properly, usually because the door has not been closed completely, the machine was only plugged in recently or the freezer temperature is set too low. Alternatively, the water hose may not be connected in the back properly, the hose may be kinked or you may not have enough water pressure in your home. To solve these problems, you can check the hose connection and ensure there are no kinks, but you may need to hire a plumber to increase your water pressure. 
On the other hand, if the machine is not making ice at all, it could be due to the reasons above or because the icemaker is not turned on, the ice-detecting sensor is obstructed or the icemaker shutoff arm is obstructed. If fixing these problems doesn't correct the issue, your icemaker could be broken and may require a professional repair. 
When the refrigerator is not dispensing any ice, it could be because the doors are not closed properly, the dispenser chute is blocked, the dispenser display panel is locked or because there is no ice in the machine. If none of these problems caused the issue, you may need a professional to come and repair the dispenser motor.


Washer Troubleshooting

Bad lid switch 
If your washing machine does not stop every time you open the lid, your lid switch is bad. You may have to replace the lid switch.  

Clogged waste hose 
If your washing machine does not drain the waste water, the waste hose might be clogged. If the waste hose is only clogged, repair is as easy as removing and unclogging the waste hose.  

Bad drain pump 
If the waste hose has no clogs, the problem may be a bad drain pump. The drain pump could have a clog in it, too. Since the drain pump has a translucent cover, the clog should be visible.  
If removing the clog in the drain pump has no effect, there may be a problem with it.  

Bad pump motor 
If waste hose installation guide and the drain pump installation guide did not solve the problem, it may be the motor. Since the motor provides the drain pump with the power to drain, the motor will have to be replaced.  

Broken drive belt 
If your drive belt is broken, the motor cannot turn the tub.  

Bad tub motor 
If your motor is not working, you will have to replace it. Make sure the washing machine is unplugged from the electrical outlet. 


Water Heater Troubleshooting

RUMBUNG NOISE 
In some water areas, scale or mineral deposits will build up on your heating elements. This buildup will cause a rumbling noise.  

SMELLY WATER 
In each glass-lined water heater there is installed one anode rod for corrosion protection of the tank. Certain water conditions will cause a reaction between this rod and the water. The most common complaint associated with the anode rod is one of a "rotten egg smell." This odor is derived from hydrogen sulfide gas dissolved in the water. The smell is the result of four factors which must all be present for the odor to develop: 
A. A concentration of sulfate in the supply water. 
B. Little or no dissolved oxygen in the water. 
C. A sulfate reducing bacteria within the water heater. (This harmless bacteria is nontoxic to humans.) 

HIGH TEMPERATURE SHUT OFF SYSTEM 
The water heater has a high limit shut off system with a reset button located on the thermostat. 

HYDROGEN GAS 
Hydrogen gas can be produced in a hot water system that has not been used for a long period of time (generally two weeks or more). Hydrogen gas is extremely flammable and explosive. To prevent the possibility of injury under these conditions, we recommend the hot water faucet be opened for several minutes at the kitchen sink before any electrical appliances which are connected to the hot water system are used (such as a dishwasher or washing machine). If hydrogen gas is present, there will probably be an unusual sound similar to air escaping through the pipe as the hot water faucet is opened. There must be no smoking or open flame near the faucet at the time it is open. 

NOT ENOUGH OR NO HOT WATER 
In a new installation, the water heater may not be properly connected. Make sure the cold water supply valve is open. Review and check piping installation. Make sure that the cold water line is connected to the cold water inlet to the water heater and the hot water line to the hot water outlet on the water heater.



Kenmore Appliance Troubleshooting

Kenmore appliance problems

Kenmore appliance broken

Kenmore appliance issue

Kenmore appliance difficulty


Product Reviews:

I purchased this $2300 refrigerator in 2011. It has had one repair already
I purchased this $2300 refrigerator in 2011. It has had one repair already and is scheduled for another repair this month. During this repair, the man stated the dryer unit failed. He repaired that and then stated that the computer board may need to be replaced as well; he did not do that, as it reset. Well, that was wrong as the freezer continued to not be as cold as it should. We go out of town for 2 weeks and the entire unit lost its cooling power. Get this... The temperature rose to 80 in the inner cabinet as well as the freezer so I had to remove all food and try to clean out the smell.When I called for service, I was told the earliest they could come was 7, yes, 7 days later. Why would they take so long for such a vital part of a household? They are due here in 5 more days as we live with two ice chests and no items that need to be refrigerated. I am not sure what the outcome will be of this visit, but I am seriously considering junking it and buying something else. I can not trust it to work properly. With holidays around the corner, I dont want to lose more food. I am not at all happy with Sears products. I feel that they have just shifted to the cheapest versions possible to maintain the highest profit margins they can. If appliances are so poorly made and require continuous repairs, maybe they should get out of the appliance business.
Published: November 8, 2013
Kathy of Lutz, FL
Source: consumeraffairs.com

I have always trusted Kenmore and was able to purchase at a reasonable pric
I have always trusted Kenmore and was able to purchase at a reasonable price. My family wanted a standard fridge without a bunch of extra features and were able to find one at a reasonable price. I believe it was under 400 dollars.
Published: November 27, 2015
Robin of Indian Trail, NC
Source: consumeraffairs.com

My Kenmore dryers performance is efficient and gets the job done quickly an
My Kenmore dryers performance is efficient and gets the job done quickly and quietly. Its also easy to use and takes the guesswork out of trying to figure out drying times. My Kenmore dryer has plenty of room for all my needs. Its especially useful for washing larger loads of pet linens and bedding, and handles delicate clothing as well. My Kenmore dryers appearance is good. The front load feature is convenient especially when drying blankets as being able to see items helps to know if things are bunching up. My Kenmore dryer is a good value because it is energy efficient and allows me to dry more items together which in turn means being able to do fewer loads.
Published: June 12, 2016
D of Tualatin, OR
Source: consumeraffairs.com

The ice maker in this Kenmore/Whirlpool/KitchenAid Ice Maker draws a standa
The ice maker in this Kenmore/Whirlpool/KitchenAid Ice Maker draws a standard load when heating the mold BUT the Timer-Control Module W10190935 which has to control & pass the current, cannot handle the load. It appears a lot of customers have the same problem, as the module is overheating and creates a fire hazard.
Published: November 24, 2015
ED of Haiku, HI
Source: consumeraffairs.com

My Kenmore range was purchased in 2010 and since then, the outside glass on
My Kenmore range was purchased in 2010 and since then, the outside glass on the oven has blown out twice, once when the oven had not even been used. The most recent incident was Nov. 15, 2014. The oven made a loud popping noise then glass shot out everywhere. The model is 790-92803010. Sears was no help and refused to view this as a safety issue when this happened the first time in June of 2012, so I contacted the Better Business Bureau and was eventually reimbursed for the cost of new glass on the oven. How could this possibly happen again? I dont see a recall on this oven and suspect there is something wrong with the seal on the door. Thanksgiving is in less than two weeks and I have to cook for 15 people!! I am disgusted with the service and this product. Furthermore, the ice make is not working on my Kenmore Elite refrigerator.
Published: November 17, 2014
Franci of Sherrill, NY
Source: consumeraffairs.com

Ever since got this fridge it has been too small, metal shelves bend with w
Ever since got this fridge it has been too small, metal shelves bend with weight too easily, runs noisily, and in general cheaply built. Can not wait for this crib to die so can get another brand. This used to be a good brand but guess not anymore.
Published: September 3, 2019
Sheryl of College Springs, IA
Source: consumeraffairs.com

Honestly cleaned my clothes very well. Wasnt wet when spin cycle was done.
Honestly cleaned my clothes very well. Wasnt wet when spin cycle was done. Practically dried before putting them into the dryer. With dryer by the way you dont need to leave in the whole time. Will be hot coming out.
Published: December 19, 2015
Tiffany of Lancaster, SC
Source: consumeraffairs.com

I just bought a coop two months that had been renovated and the kitchen has
I just bought a coop two months that had been renovated and the kitchen has Kenmore appliances. Dishwasher and refrigerator seem fine, but the gas range (model number 790.7050 or 7060) runs super-hot. I first noticed that the French fries cooking at 450 degrees really came out as crispy critters, so I turned the oven down about 50 degrees and its better. The real problem is that the oven is so hot that I have to run both the vent on high and a fan in order to cook something on the stove top at the same time. Ive never had this problem with any other gas range Ive had (Im 62) so its really puzzling. Now that Ive read the other comments about the ovens, I will be super careful and am considering just getting another gas range. I think this is the way this thing is designed. Even at the lower oven heat, the temperature in the kitchen is unbearable. This is from someone who hardly uses air conditioning in the summer. Anyone else have this experience?
Published: June 29, 2014
Janet of Bronx, NY
Source: consumeraffairs.com

Shelves that move to any place is truly important to me and each and every
Shelves that move to any place is truly important to me and each and every one of these move to exactly where I feel they need to be. And that includes the shelves on the door. So you do not need to jiggle and juggle things when trying to get that carton of milk or salad dressing out to use. The bottom freezer has a pullout shelf which is especially good for ice cream, and other important foods. Larger food items - lots of them - fit well into the bottom portion. Since getting this refrigerator several years ago I have not had to play with the temperature once it was set. So nice to not have to think about that.
Published: March 18, 2019
Kendra of Windsor, CA
Source: consumeraffairs.com

I purchased this top load Kenmore series 700 washer from Sears less than a
I purchased this top load Kenmore series 700 washer from Sears less than a year ago. I thought purchasing a washer that saved water was environmentally conscious; however, to my surprise I ended up using more water trying to get laundry clean. Not only does this washer not CLEAN your clothes it is not reliable on a day to day basis. I ended up running clothes thru 2 cycles just to get them clean. Water barely covers clothes even on deep fill setting. It often gets becomes unleveled from drum tying clothes in knots and now its not running at all! This is the epitome of inefficiency. I do not recommend this product to anyone. I am usually very easy to please but Kenmore has tarnished its name with this machine. I gave it a one star rating because that was the lowest available but I would have given it 0 stars had that been an option.
Published: February 19, 2019
M of Bradford, PA
Source: consumeraffairs.com

My Kenmore range is only 5 1/2 years old and I am told that the computer bo
My Kenmore range is only 5 1/2 years old and I am told that the computer board in the front of the range has to be replaced at a cost of $443.00 plus instillation cost $118.00. My burners and oven no longer work. We have bought many appliances from Sears over the years and I will not go back nor will I buy another Kenmore product. Upon moving to a new home 5-6 years ago, we bought a Kenmore fridge, dishwasher, range, washer and dryer. I am very disappointed with the stove and the operation of it.
Published: April 7, 2012
Melanie of Ottawa , ON
Source: consumeraffairs.com

My Kenmore fridge performed very well. It is always quiet and is very energ
My Kenmore fridge performed very well. It is always quiet and is very energy efficient. I would recommend this fridge to anyone that needs a reliable fridge. The Kenmore fridge was a bit on the small side for my size of family but is the right size for other families. It fits everything that it needs to. The overall appearance of the Kenmore fridge is awesome. It is beautiful to look at and very easy to clean. The black fridge hides fingerprints and always looks clean. The size of the Kenmore fridge is great for the price. It is a very good value for the appearance and size of the fridge. The black fridge is definitely worth the reasonable price that was paid for it.
Published: August 18, 2016
Misty of Spokane, WA
Source: consumeraffairs.com

My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) c
My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames shooting from behind the control panel. We were able to pull the appliance from the wall and unplug it, at which point the flames died out. There was no damage in or around the electrical socket and the damage to my wall was DIRECTLY behind the vent where the flames came from. I am disturbed to see how many others have had similar experiences with Kenmore appliances.Sears has been little to no help in resolving this matter. It took 5 associates before someone even took an incident report! I was told they could send a technician for repairs at my expense, since I am no longer under warranty! This is not even the 1st issue I have had with this company. Six months after I purchased my $1500 refrigerator, there was a recall for chance of fire! PLEASE BEWARE! DO NOT BUY SEARS OR KENMORE!!!
Published: September 20, 2013
Kim of Chalfont, PA
Source: consumeraffairs.com

Compared to my previous dishwasher it runs much more quietly, it leaves les
Compared to my previous dishwasher it runs much more quietly, it leaves less streaks in my glasses and silverware and dries out the dishes much better. Ultimately I cant make a bigger comparison here as its roughly the same size of my previous washer, but I can say that even with pretty full loads I have had no trouble loading up to capacity and felt I didn’t have enough space. I am a one who tends to appreciate minimalist design so I like uniform colors and the sleek metal look tends to match the décor of my kitchen very well. It was a fairly priced washer, I mean it didnt seem to be any more expensive or cheap than most of the comparable models when we purchased it.
Published: April 20, 2016
Vamp of Eastlake, OH
Source: consumeraffairs.com

Im writing a complaint with regards to a free-standing Kenmore smooth top,
Im writing a complaint with regards to a free-standing Kenmore smooth top, self-cleaning range Model Number 970C623120. I purchased this brand new stove from Sears in September 2014 and after only a few weeks noticed the clock panel went blank and all the beeping stopped when you set the oven to bake, etc. I called and a technician came out to replace the whole panel. Not long after this the exact same thing happened and technician came out again to replace the panel. Same thing again. This time technician said that the stove was unserviceable and I received a brand new stove in February 2015. After a while same thing happened! For some reason the panel reset itself this time when I held the bake button. I tried many things because I didnt want to go through all the phone calls, service calls etc. again. I promptly wrote this down in case I needed to reset it and sure enough it did go blank but my little trick didnt work. So here we are again. I wrote an e-mail of complaint to the manufacturer so that I could have a reasonable solution to this problem. Sending out technicians and replacing the same part on two different stoves without trying to figure out whats causing the problem is daft in my opinion! The manufacturer did not get back to me within the 2 business days promised. Im beyond frustrated because all theyre willing to do is send out another technician. Again. Never will I purchase a Sears Kenmore (Electrolux) product! I am thankful that its not a dangerous problem like so many other consumers have had on this site. Yet.
Published: June 23, 2015
Monika of Cobourg, ON
Source: consumeraffairs.com

It washed dishes, sometimes food would be melted onto the container. The in
It washed dishes, sometimes food would be melted onto the container. The individual cycles were not used much, just the standard, but it did pretty well for its price point. I didnt like the color, should have gone with stainless models. The size was very nice. It had enough space for all of our dishes and cutlery. We were able to for several days and dinners worth of food onto the dishwasher and they almost always came out equally washed and clean. I did not end up liking the color very much. It was not the color I originally wanted, but I bought it on sale so I went with it. Inside and out, I would have preferred something like a stainless steel look for the dishwasher. I was happy with the value, especially because I was able to buy it on sale. The dishwasher never broke down or needed repair so it was a quality purchase. I would recommend it again if it was a dishwasher that was on sale.
Published: June 11, 2016
Charles of Black Mountain, NC
Source: consumeraffairs.com

Does exactly what it should and does it well. Locking door a nice feature,
Does exactly what it should and does it well. Locking door a nice feature, and comparatively inexpensive. Highly recommended for anyone. Fits anything nicely. Clothing, bedding, everything washes evenly and quickly. Even large, thick bed comforters for and wash nicely. Couldnt ask for more. Clean, simple look and easy to read dials. Cycles are down on lighting displays and are easily found. White paint fits any decor, but is easily scratched. For the price, you cant beat the value. A very dependable machine with low maintenance at a nice price point. No need to go more expensive.
Published: August 11, 2016
Travis of Sevierville, TN
Source: consumeraffairs.com

My Kenmore dishwasher is over 10 years old and still cleans as well as the
My Kenmore dishwasher is over 10 years old and still cleans as well as the first day. Only complaint is the silverware container has been replaced twice. But overall, great dishwasher.
Published: January 25, 2018
Nancy of Amsterdam, NY
Source: consumeraffairs.com

Uses less water than my old top-loader but cleans better. Front loader is c
Uses less water than my old top-loader but cleans better. Front loader is convenient, easier to load and unload. I can wash my knits without worrying about damaging them. I havent had any issues with reliability. Cleans as well today as when I bought it. No leaks, no shuddering, no problems. It cleans all of my laundry -- from heavier fabrics to delicate knits -- without damage. Holds a lot in each load, so I can do comforters or towels without worrying that they wont get clean. Basic white, clean lines. Easy to read digital controls. Fits in with any laundry room or kitchen. Top, front, and sides are easy to keep clean. Washer is reasonably priced, works very well. Although it doesnt have some of the more gimmicky features, it does the wash efficiently, fairly quietly, and handles various types of laundry well.
Published: June 16, 2016
Maureen of Philadelphia, PA
Source: consumeraffairs.com

Lot better than most, lasts longer, energy saving, has lot of storage, does
Lot better than most, lasts longer, energy saving, has lot of storage, doesnt take much room. I would recommend this product to anyone who hasnt had it. Seems to fit just about any size kitchen. Has lot of room inside. It holds all my necessary items. I would 100 percent sure recommend this product to all my friends and families. This product is one of the best refrigerator I have ever had. It durable, doesnt take much space. Its usually affordable. If not most places will let you pay in payments or full whatever your prices can go. Its rather cheap than most fridges. Id recommend this product on its value to anyone who needs it.
Published: September 11, 2016
Amanda of Ashland, KY
Source: consumeraffairs.com

I selected the Kenmore Electric Double Wall, Built In Oven 30, Model 790 48
I selected the Kenmore Electric Double Wall, Built In Oven 30, Model 790 48772901, October 2013, during the new construction of our retirement home. The oven was installed by a professional, licensed electrical contractor. My average usage of this oven was about one or two times a week; a little more frequently during the winter months. At about nine months old, the blower motor began making noises. My husband, a retired HVACR business owner, took apart the oven and found that the motor bearings were seizing up on the cooling/ventilating motor due to cheap manufacturing, not enough applied bearing oil, and poor design - the cooling/ventilating motor sits on top of the oven; consequently, absorbing a tremendous amount of heat. My husband was able to apply a large bath of (top of the line) bearing oil to keep it from seizing and we managed to limp along for about a year with this garbage cooling/ventilating motor.I went to the Kenmore parts site today to order a replacement. I was astounded to find that the website couldnt find the model number of my two year old oven! After several attempts, I gave up and went to another site (non Sears) that provides parts for multi brand appliances. Not only were they able to cross reference the part number for the cooling/ventilating motor, it was in stock and available for shipment immediately. Of course, the out of pocket cost was over $60.00 for a motor that, in the commercial refrigeration trade, would cost one about $20.00. I shudder to think of what Sears would have charged for the part! Not to mention the service call fee.I went through each page of the accompanying owners manual and schematics and found nothing with regard to a cooling/ventilating motor part number. The only information shown was the error codes. Of course, if the error code ** flashed on the oven screen, the consumer was advised by Sears to call their service department. Imagine that! These people dont want Harry Homeowner to repair their Kenmore items! Its just another way to ** money from the American purchaser. Once again, the average consumer is being subjected to cheap manufacturing, out of pocket expenses to repair a new item, and the inconvenience of making the repairs. Those without the know how to make their own repairs are forced to call Sears or another repair service and pay dearly.I am very angry with the retailers and manufacturing brokers in our country. We can no longer call them manufacturers because just about everything we purchase, was manufactured in a foreign country! I yearn for the appliances I had to leave in Baltimore. They were ten years old or older, but were manufactured so much better! I had no issues with my washer, dryer, dishwasher, refrigerator, ovens, freezers, or microwave. Most were GE, Kenmore or Whirlpool. Once upon a time, the manufacturing industries in this country took pride in what they made, how it was made, and how long it would stand the test of time. Today, the average consumer is subjected to planned obsolescence and the lifespans of our purchased products are becoming shorter and shorter.
Published: November 2, 2015
Bonnie of Conway, SC
Source: consumeraffairs.com

I bought a Kenmore elite refrigerator in Oct of 2015. With master plan warr
I bought a Kenmore elite refrigerator in Oct of 2015. With master plan warranty. Fridge quit working in sept 2016 not even a year old!!! Told to defrost it completely. Lost all my food about 500 dollars of food loss (I shop bulk), sent receipt of food, just bought 5 days; prior to fridge going out they sent me 200 dollars. Then again fridge went out 1 month later; lost food again. They refused to cover food loss again. Now 2 months with no fridge they expect you to be ok with nothing offer that you can try to find a rental. No rentals available at our local Sears... master warranty, no fridge, living out of an ice chest, missed thanksgiving, now its almost x-mas. Finally they deemed it unrepairable. Theyre not even replacing my fridge. They are crediting my account at half the cost of same refrigerator... they claim its not their fault. Prices have gone up since I purchased my fridge and theres depreciation. I BOUGHT MASTER PLAN supposedly the best, and full guarantee... (obviously someone is lying); SEARS. Are rip offs, so to get the same fridge I have to pay almost a 2000 dollar difference. NEVER. BUY. FROM SEARS - THEY WILL SCREW YOU. Theyre dirty liars. All I have heard is, Sorry for your inconvenience. 2 months no fridge. (family of 5) Their repair people order wrong parts, 2-week waiting period to get next tech out. 1-hour phone calls every time. Just to talk to someone to try to get help. Supposedlybought top fridge out there. So dont buy a Kenmore elite or ever buy from Sears. Many many years ago they used to be good - Not anymore. Theyre dirty liars. If it was easy believe me. I would love to sue them for what I and my family have been through. No one should ever be treated like this. Dirty dirty dirty liars. If all stop going there their business will go bankrupt which would be a blessing and their karma for doing such wrong to people - horrible experience. More than once. Problem with my situation they will not refund my money to me; only store credit **. I paid cash. Have receipt. I dont want to buy from them ever again. Help! And refuse to let them just keep my money for free. I hate them. Please dont get in my pickle. Save yourself. Never go there.
Published: December 20, 2016
Tandra of Grassvalley, CA
Source: consumeraffairs.com

Got CL err. Kenmore replaced the fridge, but process took over a month. Fou
Got CL err. Kenmore replaced the fridge, but process took over a month. Four months later same problem, but Kenmore decided to replace compressor. Looking at another month before part arrives. Most miserable experience ever! Thought with LG takeover things would be okay. Avoid Kenmore at all cost.
Published: July 2, 2021
Morgan of Lone Tree, CO
Source: consumeraffairs.com

There is a class action lawsuit for LG and Kenmore refrigerators sold on or
There is a class action lawsuit for LG and Kenmore refrigerators sold on or before January 29, 2014. There is a specific list of models and serial numbers. The website I added later in the review has the list of models and serial numbers included. The lawsuit claims that certain LG Signature Model and Sears Kenmore Model Refrigerators contain a defect with the ice fan that is evidenced with: an IF error; low or no ice production; clogged ice systems, water leaking; the refrigerator shutting off on its own; loud motor sounds; or ticking and grinding that goes away when the refrigerator is shut off. The settlement provides: 1. Repairs, 2. Reimbursement for damages (food loss or property damage), 3. Warranty extension.Claims and Reimbursement: You can get a claim form at www.lgrefrigeratorsettlement.com (this is also the form for Kenmore refrigerators). The site has links on the left for more detail regarding the lawsuit. Complete the form and mail no later than April 11, 2015 to Clark v. LG Electronics, U.S.A., Inc. Strategic Claims Services P.O. Box 230 Media, PA 19063.In addition to having the issues described in the lawsuit, I also have stainless (is it really stainless) finish slowing eroding to brown spots on the lower freezer bin in my french door Kenmore Elite refrigerator purchased in Jan 2013. I am looking for other reviews/claims regarding the stainless finish coming off. Perhaps another class action lawsuit is in order. While the company can claim this is only cosmetic, I paid $2666.44 for this refrigerator and the brown spots are increasing weekly. I deserve a product that will last.We have purchased Kenmore products in the past with great results. I will NEVER EVER purchase another Kenmore product or buy from Sears again. This refrigerator is junk and shame on Sears for thinking the consumer should have to settle for the problems we are having. I am adding a copy of my receipt so I will be a Verified Buyer. I am also attaching images of the brown spots on the stainless. Pictures were hard to take due to lighting and position of refrigerator next to kitchen island.
Published: January 25, 2015
Patricia of Highlands Ranch, CO
Source: consumeraffairs.com

The Kenmore refrigerator was purchased because it was the best price among
The Kenmore refrigerator was purchased because it was the best price among those that I looked at. It has lived up to my expectations as an extra backup refrigerator. We didnt want to spend an exorbitant amount on a extra refrigerator that would be out of sight in our garage. The store we purchased it from was running specials on several brands and the Kenmore seemed to be the best value at the best price. The refrigerator had what we needed to keep our overflow food and beverages cold as well as a little extra storage space for frozen items in the freezer section on top. It had a good bit of space for a standard refrigerator. However, the inside of the refrigerator sometimes took some clever maneuvering when we had large items we needed to put in it or more than the usual amount of food/beverages (when we were preparing for a holiday or entertaining). I wish the compartments and drawers in that refrigerator were configured a little more flexibly and usefully.
Published: March 4, 2018
Sarah of Ridgeland, MS
Source: consumeraffairs.com

I love the steam freshen up option available with my Kenmore Elite dryer. T
I love the steam freshen up option available with my Kenmore Elite dryer. The only downside to this dryer and every dryer I have ever owned is being able to clean the lint area. The mesh basket is easy enough to clean but the area below is impossible to completely clean.
Published: February 9, 2017
Sue of Randolph, NJ
Source: consumeraffairs.com

The fridge itself was good. Had it for 5 1/2 years when the compressor went
The fridge itself was good. Had it for 5 1/2 years when the compressor went out. When I called customer service to get it fixed they couldnt schedule us for 4 weeks. Representative said they were busy in our area and that was the best they could do. The compressor was still under warranty but we would have to pay for labor. To have a local repair shop do it would cost $800-$1000 for the compressor and labor but could be done in a few days. We will find a different company with better customer service for our next fridge.
Published: March 11, 2019
Nichole of Grand Forks, ND
Source: consumeraffairs.com

Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this
Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this refrigerator in early November 2013, and we took delivery in December. First, water and ice formed on top of freezer drawers. Sears said its because I wasnt opening freezer enough, but it was water leaking from dispenser. Repairman said motor was frozen and that wasnt covered in warranty. Jan 2015, same thing with fridge. Water leaking down front on floor and freezer drawers. Paid $2400 for what? Now another repair call, and limited relief from lawsuit! Sears sucks! I bought my last appliance from them.
Published: February 4, 2015
monica of Ellisville, MO
Source: consumeraffairs.com

I purchased a Kenmore side by side refrigerator approx. 5 yrs ago and has b
I purchased a Kenmore side by side refrigerator approx. 5 yrs ago and has been very reliable and has exceeded all my expectations. The versatility of the shelves both in the door and in the freezer and refrigerator can adapt to all situations that have come up.
Published: December 26, 2015
Michael of Clearwater, FL
Source: consumeraffairs.com

Is a very practical machine. You only have to do is program the dishwasher
Is a very practical machine. You only have to do is program the dishwasher and wait 30 min and thats it. Your dish come always clean and dry. The machine fits me very well because I have a smaller space and I like it very much. I think is a good machine for me, because my house require a small space. Its no a luxury dishwasher but its good enough for me, because combines perfectly in my kitchen. The machine its not expensive device. I found it in a good value, and I just feel very happy to bought in a very good price. I will recommended to my friends.
Published: July 21, 2016
Jhosep of Miami, FL
Source: consumeraffairs.com

I used it for around 3 months, and in that time period it did a good enough
I used it for around 3 months, and in that time period it did a good enough job. Well I have a family of 5, so usually when I did dishes I had to do 2 loads to fit everything in and get it cleaned. It wasnt too much of a hassle, my family uses a lot of dishware. It definitely looks good in any modern kitchen. My specific dishwasher was silver with black trim on the top. It was compact and it didnt take up too much space. Overall it looked good and even added to the room it was in. I wasnt able to test it enough before I moved, there was a brand new dishwasher at my new house. So I cant say for sure but for what Ive seen Id say it was well worth the money. I didnt have a single problem with it when I used it.
Published: October 31, 2016
Walt of Chicago, IL
Source: consumeraffairs.com

This refrigerator was a perfect size for my house. Our very old and outdate
This refrigerator was a perfect size for my house. Our very old and outdated fridge just went out and then we found this one. We actually got a great deal and it was a great purchase. I recommend this to anyone. Affordable and modest. I wouldnt recommend if you have like ten kids but great size for the average family. Perfect amount of freezer space along with fridge space. This refrigerator looks like an average fridge. It is sleek and very pleasing to the eye. I would totally recommend. I got a white one, just the regular kind. It kind of reminds me of the one my gran used to have. So its good, nothing fancy. I would say I got what I paid for. Very reasonable price with all the needed features. It was large enough for me and my husband and fit well in our kitchen. It is also nice and quiet not like our old fridge. So I got the bang for my buck.
Published: August 3, 2016
Teresa of Las Cruces, NM
Source: consumeraffairs.com

Top-loading High efficiency low-water washer, model #110.2713*410, series 6
Top-loading High efficiency low-water washer, model #110.2713*410, series 600S. This washer has a deep fill option which you can only use on a few cycles. Machine does not cover clothes enough to clean them even on deep fill. There is no agitator but rather a wash plate which does not move the load well. The manual states it is normal for some items to be above the water line. The truth is most of the items are above the water line and remain that way for the duration of the cycle. For heavier items it is necessary to stop the washer during a cycle and rotate them manually. I would not recommend it.
Published: April 28, 2019
Susan of Virginia Beach, VA
Source: consumeraffairs.com

I purchased my Kenmore washing machine in May of 2014 and received it in Ju
I purchased my Kenmore washing machine in May of 2014 and received it in June. My washer had been giving me a UE code which is a unbalanced code. This would happen no matter what I was washing. To be fair I should have called Sears sooner to have them look at washer while it was covered on warranty, but I did not realize when the warranty was up until it was too late. I had repairman come out to fix my machine, he told me that the parts alone would be $504.00 to fix (brand new on sale cost was $550). Told me LG manufactured machine under Kenmore label and I should call them to see if they would cover price of parts. Also said this rarely happened to the machines.Called LG never heard of machine, called Sears said not true, LG manufactured it. Sears told me to register machine on LG site then maybe they would recognize machine. And since it was not registered on their site that was why they did not recognize it. Problem who knows when you purchase Kenmore product who really makes it. Looking online, LG has this problem with LOTS of their machines. So unfair you purchase a (expensive to me) new machine and it is a piece of garbage. 4 hours to get a load of wash done!!!
Published: August 6, 2015
V. of Gardnerville, NV
Source: consumeraffairs.com

I bought the Kenmore Dishwasher, in fact, I bought all Kenmore appliances b
I bought the Kenmore Dishwasher, in fact, I bought all Kenmore appliances because they work great and last for years and we get superior service on them. I have had my appliances for over ten years and they still work great like new, no problems. It has featured of being able to have heat on or off, having the arm on top and bottom, quietness. I like the silverware basket because its on the side and not the middle which gives you more room. I also like that my top rack is deep. I wish it had a self-cleaning feature like an oven so I could run it once a week to keep the power wash free of debris. We live where the water is hard, it would be nice if it had a built-in water softener that you could maybe change a filter out so I didnt have to buy additives to keep them from spotting up so bad.
Published: May 6, 2017
Lynn of Sandia Park, NM
Source: consumeraffairs.com

Kenmore is a well known brand and been around for s long time. It has met m
Kenmore is a well known brand and been around for s long time. It has met my initial expectations but it is a little noisy when the ice maker is making and dispensing ice. I compared it to Samsung before my purchase and in the end the lower price swayed my decision. It has a good amount of storage room in the freezer and the ice maker always keeps us in full supply. I appreciate the clear movable shelves which give me the opportunity to change the configuration based on what I have in the refrigerator. But while the overall dimensions are 26 cubic feet I would like more storage in the freezer. The space is good, but would like it to be a little wider. Also the in-door pantry is good, but again not as spacious as I would like.
Published: March 5, 2018
Dennis of Deltona, FL
Source: consumeraffairs.com

While the Elite Front Load washer is a step up from our old front end, the
While the Elite Front Load washer is a step up from our old front end, the requirement to drain water out of the bottom of the washer is ridiculous. Even when drained as much as possible it retains a smelly Odor that is transferred to clothing. This needs to be solved in future models. We purchased in 2016 so ask if this is still an issue.
Published: June 11, 2018
David of Brewster, MA
Source: consumeraffairs.com

It was inexpensive but worked for a long time. It got the dishes clean with
It was inexpensive but worked for a long time. It got the dishes clean without having to scrap and hand wash first. It wasnt super loud which was nice. I didnt have any problems with it. We just moved and didnt need it at the new house. It was large enough for a growing family of five including disinfecting bottles and sippy cups. We even washed pots and pans sometimes in it. It was nice and clean, very neutral. It went well with the small kitchen. And the inside stayed clean, I have had some rust out on the inside, but this one held up. I thought it was a really good buy for the price. It was one of the less expensive models but seemed to last a really long time. I would buy one again.
Published: June 6, 2016
Trina of Grove City, OH
Source: consumeraffairs.com

This is a follow-up to an earlier description of our problem with a Kenmore
This is a follow-up to an earlier description of our problem with a Kenmore Elite bottom freezer refrigerator, purchased at a local Sears store in 2008. The prefix of 795 in the model number indicates, according to my extensive research, that LG manufactures this refrigerator. I just received notification, written in extremely poor English, that LG flatly denies manufacturing this refrigerator. They pass the buck to Kenmore. Since experiencing our problem starting last weekend, I have seen numerous references to this problem of the light staying on in the refrigerator section - getting so hot that it fries the surrounding area. I dont care about the food we lost, but I do get angry at the loss of a newly purchased bottle of $200 insulin (which was on the top shelf near the lights that were intensely hot) which I paid cash for because its not covered by insurance.I received no notification of any problem with this refrigerator at any time in the past 6 years. I spent numerous hours on the phone today, talking to people who cant speak clear English, being switched from department to department, being hung up on, being referred back to all the numbers I had called previously. With no repair persons/companies in our area (or within 100 miles) to service LG/Kenmore appliances, we have no options but to junk this incredibly expensive refrigerator. I can guarantee that I will never, never, never buy anything from Sears again or any LG product. I will run in the other direction. The customer service for Sears and LG is absolutely horrid. They should both be forced out of business.
Published: May 17, 2014
Barb of Ithaca, NY
Source: consumeraffairs.com

I have never had any problems out of mine. I would recommend it to everyone
I have never had any problems out of mine. I would recommend it to everyone looking to purchase a dishwasher. They should get one them. They are good quality, long lasting and dependable. Everybody should have this brand. They are really good on their sizes. They have the right size for everybody. They have a long range of models so Im sure you will find the right size one you are looking for.Very good looking models. They look somewhat similar but you can tell the difference between them. I have a black one to match my other appliances but I really liked the one I have and the stainless ones they are very nice. They dont really cost that much for the quality of them. Its well worth it but Im a firm believer in you pay for what you get and you get good merchandise with this company.
Published: July 29, 2016
James of Clarksburg, WV
Source: consumeraffairs.com

I grew up in a family that always used Kenmore appliances so my owning them
I grew up in a family that always used Kenmore appliances so my owning them is just natural. The Kenmore name carries the value. And people I talk to and with feel that Kenmore is a workhorse that makes it a good value. I have kids and animals so laundry is a daily chore. I like that I can wash jeans, towels, blankets and comforters and they come out clean and unharmed. Theres too many times I have used washers that dont always clean consistently but this is one of the best and most reliable. It is very nice looking, too. I have a laundry closet right off my kitchen and it fits in well with my other appliances when the closet doors are open. The dials are sleek looking and very easy to use.
Published: March 22, 2017
Beth of Mchenry, IL
Source: consumeraffairs.com

Use it very easy and comfortable. I like it very much and I recommend this
Use it very easy and comfortable. I like it very much and I recommend this company. The dryer is also use very easy and comfortable. I like this brand and I love this brand and I am recommend this brand. This is very new and different. It is very unique, valuable.
Published: November 30, 2015
Nancy of Ashburn, VA
Source: consumeraffairs.com

This washer is promoted as a large load, energy-efficient design. If you pu
This washer is promoted as a large load, energy-efficient design. If you put more than half a load the washer spins so out of control that it shakes my whole 2 story house. Then it starts the rinse cycle again and drains in an attempt to even out the load. One time I let it progress to 10 extra cycles until I could not take it anymore and had to unplug, empty clothes wet, ring out by hand and then put in the dryer. The fact there has not been a recall or a buyback program is a joke. Whatever engineer designed, tested and put this to market should be ashamed of themselves.
Published: February 14, 2019
Martin of Mc Donald, PA
Source: consumeraffairs.com

I am very happy with this refrigerator because it runs quietly, keeps every
I am very happy with this refrigerator because it runs quietly, keeps everything cold and requires very little maintenance. This refrigerator is 15 years old and has never been repaired. It works perfectly. I have never had a problem with it.
Published: December 13, 2015
Marlea of Reseda, CA
Source: consumeraffairs.com

The performance of the washer is really good. You will love how fast and ea
The performance of the washer is really good. You will love how fast and easy it is to use. Probably the first time you will struggle with the bottoms but then you will love it. The reliability of the product makes you want to buy it, because give the consumer the security that is a really good product to acquire. It is really nice. It has an appearance different than the other brands. It is a modern style but can fit any house or apartment so probably you will like it at the first view. There are many washer that you can view on internet or at stores, but if you are looking for something cheap and with a good value for the price, this is the washer you are looking for.
Published: February 22, 2016
Raineiro of Sioux City, IA
Source: consumeraffairs.com

I purchased this refrigerator (Kenmore Elite French Bottom Refrigerator) in
I purchased this refrigerator (Kenmore Elite French Bottom Refrigerator) in November 2014 at Sears. I also bought a three-year warranty since it was an expensive item. After about six months the refrigerator stopped working and I called for service. It took almost 2 months to get it replaced after many phone calls and aggravation. Now in 2018, the refrigerator and freezer is warm. I called for service and I have an appointment for two weeks from today. This is crazy. After many attempts to contact corporate I got nowhere. I called a local appliance store who handles Kenmore which is an LG refrigerator and he told me that the compressor is gone or you have a Freon leak of which both are expensive to repair and not worth the money. It is very labor intense due to the design. They said they see this all the time with this model. I expected to get more than four years from an expensive appliance. The tech told me that they are made very cheap (South Korea) and parts go very easily. My opinion is this is consumer fraud. You cant expect us to buy a new refrigerator every four years. I know things go wrong but this is a manufacture defect in the design of this refrigerator and the consumer shouldnt have to pay for it. I believe LG will replace the compressor but the labor is at least $1000 and thats if there arent any other parts that need to be repaired. It also needs to be done by an LG tech and this cant take 6 weeks at best. This also doesnt give me a guarantee that it will last another year. When I called Sears all they were interested in getting my appointment scheduled and to sell me another warranty and then ask about my home-improvement. What help can I get. I will file a complaint with BBB and the Attorney General and Consumer Protection and I will try to get the news media to investigate. What a rip off. I hope someone reads this and responds to do the right thing.
Published: June 2, 2018
Albert of Hopewell Junction, NY
Source: consumeraffairs.com

Purchased dryer in 2013, just got it paid off and dryer started shutting of
Purchased dryer in 2013, just got it paid off and dryer started shutting off after a few minutes and getting error code CE. We have had the venting system cleaned by professional and new vent hose checked and there was no lint blockage. Repairman said it was motor. He put one that didnt work. He came back and put on new heating element... then didnt work. I have been without a dryer for 3 weeks. It will work if I unhook machine from dryer vent. What is the problem. I have seen many other complaints about Sears unable to fix this machine?
Published: July 11, 2015
SANDRA of Stephenville, TX
Source: consumeraffairs.com

Worked ok but seals went bad quickly and all the plastic parts broke easy.
Worked ok but seals went bad quickly and all the plastic parts broke easy. This was a refrigerator they gave us after the double door that we had a replacement plan went bad. Wouldnt hold a charge for the freezer part. Numerous service calls for the first and then replaced with a cheap refrigerator. Seals went out on it after 3 years. I wont buy another Kenmore refrigerator. It had a nice assortment of drawers and enough room for storage but it was cheaply built and not a good replacement for an even bigger double door which we had initially bought. Low cost refrigerator to replace one that cost more and had many service repairs to it before they decided to offer us this one. Wont buy a Kenmore.
Published: July 9, 2016
Debbie of Mckeesport, PA
Source: consumeraffairs.com

Overall excellent product. Very quiet and cost efficient. Always washes gre
Overall excellent product. Very quiet and cost efficient. Always washes great, energy efficient. Huge loads can be done. Highly recommend buying this product. Very, very reliable. Never not worked properly. Always cleans very effective. Great warranty so nothing to worry about. Highest recommendation. Clean, smooth, good looking. Nice size. Fits very nicely in modern home. Several options on color choice. Good price for the quality you are getting. Very competitive pricing. Definitely worth the money.
Published: June 27, 2016
Brian of Bixby, OK
Source: consumeraffairs.com

No problem at all after years of working great. The one problem is the shel
No problem at all after years of working great. The one problem is the shelves have broke (one 2 glass shelves). It is very easy to clean both the inside and out. I wish that it was a little bigger in the inside. But other than that I can say I am happy with the purchase of the Kenmore. I love the outside. It does not show fingerprints at all, and always looks great and clean. That is all I have to say about the Kenmore. I think it is a great value for the Kenmore, and it is very friendly for your electrical power bill. We purchased it because it is something that runs all the time.
Published: April 10, 2016
Melinda of Orchard Park, NY
Source: consumeraffairs.com

Have had for two years. Has wonderful climate control and space capacity is
Have had for two years. Has wonderful climate control and space capacity is excellent, first fridge of this kind with freezer at bottom. It is a great feature to have and wont go back to side by side doors. Yes so far have not had any issues what so ever regarding storage capacity and are taking care of a family of four, the interchangeable shelves are another benefit thats adds value to this type of fridge freezer. The appearance of the fridge is a sleek design which also made it an attractive buy as it fit perfectly with our kitchen design, it is also easy to clean and maintain when it comes to hand prints. Considering size appearance and many stable shelving along with frost features it is a good value for price when considering all these aspects. Would not trade it for another model.
Published: November 23, 2016
Peter of Haines City, FL
Source: consumeraffairs.com

Yesterday we had our Kenmore elite refrigerator repaired yet again. Ice mak
Yesterday we had our Kenmore elite refrigerator repaired yet again. Ice maker issues again. Repairman put in a new ice maker that now only has 2 screws that hold it in whereas there used to be 5. Therefore when the water came in to the ice maker it didnt go into the cup/tray instead just spilling all over. He turned off the ice maker and told my wife to have me turn down the water pressure when I got home and left. The ice maker is not screwed at the top allowing it to tip away from the water line and making the water spill. If I turned down the pressure it would be worse. We spent $20,000 at sears in 7 years - craftsman rider and garage door openers, Kenmore fridge, microwave, dishwasher, stove, washer, dryer. A treadmill and vacuum cleaner. All in 7 years. All Kenmore was elite series. Problems with fridge were almost immediate. We have a light fixture meltdown, complete freezer ice up, control board changes, several ice maker issues, water dispenser always slow then stopped working. Complete shut downs with error codes. Most of these I have fixed myself, including yesterday’s episode after he left us high and dry. Even had a wire break smack dab in the middle of the water dispenser door that we were told could not be fixed because the doors are sealed at the factory and cannot be opened up. How does a wire break inside of a sealed door unless it was damage when being installed? Said I would need a new $800 door. My wife and I managed to peel open enough of the door to see 2 wires that had very clear slice marks in them one being all the way through. We fixed them and the water dispenser worked like it had never worked before. Those 2 wires were cut during manufacture and hung on by a strand or two till finally letting go and then no more dispenser. Microwave tray would clunk and tip every time it went back and forth till I figured out the wheels were on the arm wrong and once I switched them it has been fine. Dishwasher needs to be run twice per load to get dishes clean. Stove works great. New washer sometimes stops mid cycle and says no H2O. Consumer reports says by Kenmore Elite. Well I will tell you they dont know crap. I have almost no Kenmore appliances that work without problems, spent about $9000 on them, none older than 7 years some as new as 1 year and I will never consider another. We used to buy everything at Sears including a Dyson vacuum (love it) and a Nordic track treadmill (very good) and all my craftsman hand tools over the last twenty five years. No more. I am done. They have done almost nothing to help us or to keep us as customers. When Sears finally goes out of business (been hurting for years) I am going to call the customer service center and laugh at them. Goodbye Sears and I hope you’re gone soon. Kenmore is trash!!!!!!! Sears does not like their customers, just their money. They got mine, for the last time.
Published: July 23, 2014
dennis of Livonia, NY
Source: consumeraffairs.com

My Kenmore clothes dryer is built like a tank! I bought it over twenty year
My Kenmore clothes dryer is built like a tank! I bought it over twenty years ago and it still works like a champ. Sears sells and services them. I highly recommend Kenmore appliances.
Published: November 10, 2015
Andrew of Blackwood, NJ
Source: consumeraffairs.com

No service calls concerning refrigerator, self-defrost feature performs ext
No service calls concerning refrigerator, self-defrost feature performs extremely well. Interior is spacious with adjustable shelves. Would recommend to family and friends as a dependable appliance. The adjustable shelves are a convenience I enjoy based on different sizes of containers used for refrigeration. Exterior is easy to clean with very little effort required. The streamline handles make it ideal for almost any design style. Would recommend for spaces that are not large enough for the side-by-side models. Regular price of appliance is reasonable but would look for discount or sale to obtain a better cost. Sales people are knowledgeable about appliances and any additional promotional sales.
Published: December 7, 2016
Sheryl of Waterville, MN
Source: consumeraffairs.com

I love that I can fit so much in one load. The quick wash cleans my clothes
I love that I can fit so much in one load. The quick wash cleans my clothes as well as the other settings in half the time and its quiet! This washer has been through accidental shoes, keys, over fills, and its fare share of loose change but its never lost a sock. Never had any issues with it. Always worked well so I cant complain. I wash heavy blankets, winter coats, rugs and heavy loads of jeans... They always come out very clean. Its a washer... Its cube like, mostly white, shiny too! I perceive this washer to be of high value.
Published: September 6, 2016
Cece of Fort Lauderdale, FL
Source: consumeraffairs.com

3 years ago, I bought what I thought would be my last stove. Brand new Kenm
3 years ago, I bought what I thought would be my last stove. Brand new Kenmore, with a warming, drawer and burner. Self cleaning. 1300.00 dollar thought it was the best. Im 60 years of age. I figured I would buy one last stove before I retired. Hey, its a Kenmore, right? It would be here long after Im feeding the bugs, right?WRONG! In less than three years the oven wont heat up passed 200 degrees. The circuit board costs over 200$. I didnt buy the Sears extended warranty. Its a Kenmore! The independent service man that came out said, he would not recommend this repair, because, this problem would keep occurring. He said, he would not feel like he had done me right, if he had repaired my stove. He charged me nothing, apologized, and left. I stuffed a hundred dollar bill in his shirt pocket, and thanked him. I called Sears. They said, I should have bought the service policy. I wont buy anything from Sears again. I replaced it with a 200$ Plain Jane stove from Lowes, no electronic, no bells, no whistles. It works just fine!
Published: February 13, 2017
Charles of Trimble, MO
Source: consumeraffairs.com

In 2011, I purchased a Kenmore side-by-side refrigerator (stock #46-54789)
In 2011, I purchased a Kenmore side-by-side refrigerator (stock #46-54789) from Sears, for my elderly parents. The ice maker and dispenser are extremely poorly designed. Ice chucks drop inside the unit on its own; shaved and crushed ice falls to the floor, outside the unit each time used, causing my 77-year-old mother to wipe hardwood floors each time the ice maker is used. Chute appears to be too short, was not designed to have ice go directly into a glass/cup, therefore ice dispenses everywhere outside the glass, on to floor, well of unit, and shoots sometimes on to countertop across of unit. The Sears repairman says there is nothing they can do.
Published: March 25, 2012
Betty of Suffolk, VA
Source: consumeraffairs.com

It gets the clothes clean and dry in no time and does not take much time an
It gets the clothes clean and dry in no time and does not take much time and can take a lot of clothes. Easy to load and unload no matter how much stuff you have. Just get it and you will be amazed how much little time it really takes to get the clothes down and how much time you have for yourself to relax. Love the color. Its simple and so easy to clean on the outside and easy to use and figure out for the first time you use it takes no time at all. The price was amazing and I thought it would cost more and it didnt, and was on a payment plan and got it paid off in no time whatsoever.
Published: July 4, 2016
Mary of Columbia, MO
Source: consumeraffairs.com

My Kenmore washer has live up to its job as I have been washing 5 to 7 load
My Kenmore washer has live up to its job as I have been washing 5 to 7 loads per week for approximately 15 years. I would be extremely happy to recommend a Kenmore washer to anyone who is in the market for a washing machine. When the day comes to replace my Kenmore washer you can be assured it will be another Kenmore.
Published: January 17, 2016
Fred of Westwego, LA
Source: consumeraffairs.com

Lasted a good many years. It was purchased used. We thought we might get a
Lasted a good many years. It was purchased used. We thought we might get a year out of it. However, 5 years later it was still running great. It never broke down. It remained a top notch working appliance, needing no parts or repairs. It was quiet and always got the items clean. It was just a plain washer. Not too big, but not too small. It matched the dryer. It was white and had knob that you could turn, in order to select your wash cycle.
Published: September 6, 2016
Angela of Portland, OR
Source: consumeraffairs.com

I loved this product from the first time I used it. It made me very happy t
I loved this product from the first time I used it. It made me very happy that I could had put more loads in it without any problems. If you have a big family Im pretty sure you know how difficult it is to get all clothes dried. I depended so much on this product and it helped me out when I needed. It was really reliable to get clothes dry on time especially if I forgot to get them started. I really liked the appearance of this dryer. It made me really happy that it fit in the laundry room because in my apartment the room was kinda small and the dryer fit right in. I loved it and it lasted a long time. I liked the value of this product. It wasnt too expensive and it wasnt made cheaply either. The price for me was just right and I loved every bit of it.
Published: October 25, 2016
Takeyah of Padre Island Ntl Seashor, TX
Source: consumeraffairs.com

I find it really outstanding how my stove can make my food from scratch. Th
I find it really outstanding how my stove can make my food from scratch. The features on my stove are so amazing. I can choose the type of level of heat I want to add. It heat up my pan really fast no matter the heat level.
Published: February 12, 2021
Jeff of Boston, MA
Source: consumeraffairs.com

The Kenmore Microwave was expensive when we purchased in 2015 but has prove
The Kenmore Microwave was expensive when we purchased in 2015 but has proven to be reliable. Cooks foods evenly with the turntable. Easy to clean and easy operation. The black color looks good with our black appliances as well. Easy cleaning and well designed microwave and I would highly recommend the Kenmore brand to my friends and family.
Published: July 20, 2019
Era of Owensboro, KY
Source: consumeraffairs.com

I bought on sale with a good deal and it was pretty cheap when I was on a v
I bought on sale with a good deal and it was pretty cheap when I was on a very small budget and didnt realize the freezer was so little till one day I went to buy a lot of frozen foods and then didnt really have much room to put it. I just hope they make the freezers more bigger and I get a good upgrade soon. But the fridge side is so roomy and I like the built in ice maker and water.
Published: February 19, 2018
Angela of Wichita Falls, TX
Source: consumeraffairs.com

We purchased this 40 range from Sears & Roebuck brand new with other ap
We purchased this 40 range from Sears & Roebuck brand new with other appliances. They have had problems too & are all too expensive for what you get any more with too many digital, sensitive, & failing parts. We have been purchasing Kenmore products for over 35 years before purchasing these new products. The problems started after the range was less than three years old, but out of warranty. The bake element melted & burned out & melted. The cost of the part alone was over $60.00 for the element. Then three months later the range caught on fire again & the element burned again (the oven was not even turned on), this time the control board & some wiring between the element & the control board also burned. Now in addition to the element needing replacement again, the control board & wiring needs replacement. The cost of the control board alone is nearly $500.00. That is more than the last oven even cost. This oven was over $2000.00 & burning out in less than 10 years with the cost of repairs ridiculous. Something is just not right.
Published: January 20, 2019
David of Midland City, AL
Source: consumeraffairs.com

I cant get my clothes clean using the washer. Lint is left in large splotch
I cant get my clothes clean using the washer. Lint is left in large splotches on dark clothes or in a light layer all over everything. Customer service is non-existent. Everyone says the same thing, the machine is designed to operate like this and the techs have no background to adjust the electronics (could be water level sensor, could be software - the mechanic they send cant do any of it). I think its actually dangerous to have this amount of lint in my house. It stays on my towels, linens, and dont talk about the mattress pad!
Published: June 20, 2016
Christine of Still Pond, MD
Source: consumeraffairs.com

Good usage and great features. Keeps the food well sorted and does its job
Good usage and great features. Keeps the food well sorted and does its job well. Have gotten a lot of great years out of my last refrigerator and look forward to purchasing my next Kenmore. Well worth the investment.
Published: December 16, 2015
Jamie of Chicago, IL
Source: consumeraffairs.com

The water stops coming out every once in awhile. One time a part broke, but
The water stops coming out every once in awhile. One time a part broke, but other than that its done what weve needed from it. The space inside is good and we like the adjustable shelving. When we make a trip back from Costco, it can a little cramped in the freezer, but each month we manage to squeeze everything in there. I like the modern stainless steel look in any refrigerator. So did my wife. The controls were easy to understand. It is good modern-looking refrigerator. We bought it at Best Buy and for the money we spent for it, it did what we wanted it to do. There were better model with more doodads but this one had everything we needed.
Published: June 19, 2016
Robert of San Bernardino, CA
Source: consumeraffairs.com

It is able to wash all of the dishes to get rid of heavy stains. It can fit
It is able to wash all of the dishes to get rid of heavy stains. It can fit a lot of my dishes, even my pots and pans. The time it takes to wash them is almost perfect. The settings are simple to understand and I can set them to my preferred preferences. Its like I have another person washing my dishes. It is big enough to hold my dishes but not too big where it takes too much space. It fits perfectly right next to the sink, where I can easily and effortlessly transfer my dishes from the sink to the dishwasher.
Published: May 27, 2016
Zach of Nj, Budd Lake
Source: consumeraffairs.com

I bought the washer dryer set a year ago and I have never had any problems
I bought the washer dryer set a year ago and I have never had any problems and dont anticipate any problems. Most of the washers I have owned in the past my t-shirts have ended up with holes in them after owning the washer after a month. My idea of my current washer and dryer is they are the best so that I have owned. After a year I still dont have holes in my clothes from the washer or dryer. The machines are well built and there were many colors to choose from. They are sturdy and made to American quality. They are quiet operating and very energy efficient. The quality and workmanship of the machines are well worth the price. When you can wash your clothes without having to replace them before the clothes should need replacing.
Published: December 4, 2016
Darrell of Urbandale, IA
Source: consumeraffairs.com

Kenmore dishwasher is very quiet and Im very pleased with the job it does.
Kenmore dishwasher is very quiet and Im very pleased with the job it does. I know even my heavy cleaning jobs will be completed to my liking and I never had to rewash. Easy to use, load, clean and maintain its shine. Looks modern and uncomplicated... Truly love at first sight. Its size is perfect for my kitchen and small family. Leaves room for all my other appliances. Fits right under my counter so it looks right at home. Its compact, but still has plenty of room. For what I spent I feel it was well worth it. I get value from its cleaning, energy efficient, style, and the added free time I get.
Published: February 11, 2017
Vince of West Des Moines, IA
Source: consumeraffairs.com

Semi-fast could be faster. Wish it could hold a little more. Overall its no
Semi-fast could be faster. Wish it could hold a little more. Overall its not a bad washer. Kenmore is a name you can trust and lasts a long time. I wash about 6 loads a day so its not a bad washer! I wish it didnt take me all day to do it. Its a kenmore and not the best one. Once its time to get a new one I will get a more efficient washer. Its pretty plain, white washer with a white tub so the appearance isnt that pretty lol. But overall its nice I guess. We will see the next Kenmores once I am ready for a new one. For the price and how much I wash its value is great and its worth it. I havent had any issues with it. The loads just take a little longer than I would like. When I am in for a new one I will get a better one.
Published: September 9, 2016
Nikki of Lake Worth, FL
Source: consumeraffairs.com

We have had this side by side refrigerator 4 years. In that time we have ha
We have had this side by side refrigerator 4 years. In that time we have had a service person out twice because the ice maker wasnt working. Now we had them out again because the freezer wasnt keeping the foods frozen. This time the compressor is faulty. Apparently the extended warranty only lasted 3 years so it is going to cost from $700-$1000 to repair. I find it unacceptable that a refrigerator would only last 4 years. Last time I buy anything Kenmore. We bought this through Sears and they were of no help either.
Published: March 13, 2017
Angela of New Kent, VA
Source: consumeraffairs.com

The freezer was frost free and holds everything that needs to be kept froze
The freezer was frost free and holds everything that needs to be kept frozen so no problems there. The refrigerator worked quietly, kept everything cold, had enough room to hold all items, and easy to clean. It can hold fridge containers of soft drinks, gallon jugs of tea, holds everything that needs to be kept cold with no problems. It fits in the area where it needed to be and the appearance looked wonderful. Just a fantastic appliance to have in the kitchen. It saves money on the electric bill and is a great deal for the price.
Published: March 28, 2017
Karen of Newberry, SC
Source: consumeraffairs.com

The washer and dryer cleans and dries clothes very well. I have had it for
The washer and dryer cleans and dries clothes very well. I have had it for 7 years and have had no problems with it. It can handle small to extra large size loads of clothes. Its very reliable and cleans and dries every time. It cleans every type of dirt and stains on clothes. The Kenmore washer and dryer is white in color. It is not too big or not too small. It is just the right size to wash and dry your clothes. The Kenmore white washer and dryer is very affordable. Its value is very good for the price of it. It gets the job done each and every time. It doesnt fail.
Published: October 28, 2016
Jana of Charlestown, IN
Source: consumeraffairs.com

Had everything you could want in a refrigerator. Worked well all times of t
Had everything you could want in a refrigerator. Worked well all times of the year. Plenty of room in the doors and the freezer as well. Had enough room in the doors for anything you wanted to put in there and the freezer had enough space to hold months worth of meat/veggies. Stainless steel exterior that had a very sleek look that fits in with any decor that your kitchen may have. Not too big that it overwhelms the room as well. Was less expensive than other brands that were of similar size and quality. Came with an extended warranty for free as well which was greatly appreciated.
Published: August 12, 2016
Jay of Laurel, MD
Source: consumeraffairs.com

We were happy with the Kenmore. We just recently purchased a GE refrigerato
We were happy with the Kenmore. We just recently purchased a GE refrigerator because of the storage space it gave us the option of having. When we had issues with the refrigerator the customer service with Kenmore was very accommodating and helpful.
Published: December 7, 2015
Amanda of Denton, TX
Source: consumeraffairs.com

The drum was a little smaller than I would have liked, so it required multi
The drum was a little smaller than I would have liked, so it required multiple loads to clean all of the clothes. But the multiple settings were nice and the machine washed my clothes well. My clothes never got caught in the mechanisms and the knobs are easy to clean if they happen to get soap on them. It was a very reliable washer. It didnt leak ever and never broke down. It has a sleek, clean look. Its white, though Id prefer black. The paint has chipped a little, but its not a huge deal. The overall value is excellent. The price is in the middle to upper range, but its effectiveness and consistency makes it worth it. Not being black lowers the value slightly in my eyes.
Published: March 24, 2017
Adam of Rochester, NY
Source: consumeraffairs.com

Happy with my Kenmore fridge for 7 years. No problem. Ice maker and freezer
Happy with my Kenmore fridge for 7 years. No problem. Ice maker and freezer perfect. Plenty of room. Shelves and door space in my side by side unit. Quiet unit. Good looking unit. Easy to keep clean.
Published: November 1, 2015
Lyn of Cranford, NJ
Source: consumeraffairs.com

Kenmore is the best brand of appliances you could ever have. I love the dis
Kenmore is the best brand of appliances you could ever have. I love the dishwasher and the Control panel on this dishwasher. It is easy to use. All of the buttons are easy access. Its not hard to press and they light up and respond immediately when touched. I do not like the Sprayer Arms all the time. Sometimes they do not move and sometimes they also fall off. I hate having to put the sprayer arms back on the appliance. This is the best dishwasher I have ever had. The customer service is excellent. I love Kenmore appliances.
Published: May 4, 2017
Shawn of Atlanta, GA
Source: consumeraffairs.com

Our Kenmore washer and dryer are quiet and reliable. We have been so satisf
Our Kenmore washer and dryer are quiet and reliable. We have been so satisfied with all of our Kenmore products that we have owned. They carry a great and dependable warranty and offer quick friendly service if needed. The service reps that delivered our appliances were friendly and appeared to be very knowledgeable on their products. They took their time to explain the operation of their product and answer any questions we had. Sears will be the first place we look for any household product we may need.
Published: December 13, 2015
Joe of Mabank, TX
Source: consumeraffairs.com

Its a nice refrigerator. The ice maker makes my ice continuously and it has
Its a nice refrigerator. The ice maker makes my ice continuously and it has never been empty when I went to get ice. It has always been a reliable refrigerator. It always has kept my food fresh and has never failed me and my family. I like the side by side with the people who live in my house. It is good for the amount of storage space needed to store the amount of food needed to feed my family. I also like the fact that it is a long-lasting refrigerator and freezer.
Published: February 23, 2018
Brian of Lexington, KY
Source: consumeraffairs.com

I bought a Kenmore Elite French Door refrigerator Jules’s than 3 years ag
I bought a Kenmore Elite French Door refrigerator Jules’s than 3 years ago and was so excited because I thought the brand was good quality. I was so disappointed when it completely broke. It leaked all over my floor, stopped producing ice, and wouldn’t get cold. I lost all the food in the fridge! Luckily I have a freezer in my garage. I had to pay for the repair guy to come look at it and was told that it was best to buy a new fridge as the model was faulty and the compressor would continue to fail and the cost was not worth the hassle. I will never buy another Kenmore appliance!
Published: August 11, 2019
Eileen of Santa Maria, CA
Source: consumeraffairs.com

I purchased a Kenmore induction range approximately 5 years ago. The oven r
I purchased a Kenmore induction range approximately 5 years ago. The oven racks no longer fit, they fall down and create a very dangerous problem. Sears has told me in order to fix the problem I need to change the entire oven box. Needless to say it might happen again since it seems the box expands with use.
Published: December 10, 2014
catherine of Fort Lauderdale, FL
Source: consumeraffairs.com

It keeps the food cold but its my first side by side refrigerator and I wou
It keeps the food cold but its my first side by side refrigerator and I would never buy a side by side refrigerator again. I do not like side by side. It is small but its just me in the house so the size is ok. The freezer side is too narrow so larger items like turkeys dont fit in the freezer. I perceive the value to be valuable enough. I dont remember what I paid for it but I dont recall it being pricey.
Published: September 10, 2016
Barbara of Danvers, MA
Source: consumeraffairs.com

Very good. Does its job well, lots of room for me to store all my food in w
Very good. Does its job well, lots of room for me to store all my food in when I go food shopping, shelves are very strong and can hold lots of food that I buy from shopping malls. The size is very large, shelves are longer than expected so very happy with size overall. It looks quite boring and plain. I would personally like a bit more design but I covered it with fridge magnets so have it my own look which was fine with me and my family. Value is very good and I couldnt find a better cheaper fridge and as it is a fundamental aspect in our family it is very useful and good lived for what it does.
Published: September 6, 2016
Tom of Martinez, CA
Source: consumeraffairs.com

Kenmore Elite model 790.9750 - Purchased this Kenmore Double Oven from Sear
Kenmore Elite model 790.9750 - Purchased this Kenmore Double Oven from Sears in 2011. The bottom oven racks are not holding and the ridges that hold the racks have rusted. This is dangerous as it causes hot messy spills and burns when the racks and pans fall to bottom. Sears and Kenmore both deny it is a problem and one sends me to other with complaint. I know this is a problem for many of us consumers that bought these ovens. Frustrated.
Published: July 31, 2014
robyn of Green Cove Springs, Other
Source: consumeraffairs.com

I like the overall design of the dishwasher! When it was used it cleaned pe
I like the overall design of the dishwasher! When it was used it cleaned perfectly and there was so much space. It had many different functions you could use. It was also economical and saved water. The only thing I would improve would be the amount of time it took to wash the dishes seemed to take awhile. Overall its been great. If I had to choose to buy another I would probably buy the same one again.
Published: May 13, 2017
Caroline of High Point, NC
Source: consumeraffairs.com

The Kenmore refrigerator keeps things very cool, and you dont even have to
The Kenmore refrigerator keeps things very cool, and you dont even have to turn the thermostat up very much. It has been a very dependable and worry free fridge, and the freezer works wonderful. The inside of the refrigerator is roomy. You have your shelves to store items and you have the side of the doors to store condiments. The drawers on the bottom inside the fridge has plenty of room to store your fruits and veggies. My fridge is white and it has the freezer on top. It doesnt look all fancy, but the plain white fridge has that simple country look to it. You can use it with any color scheme. The value for the fridge with the freezer built in up top is pretty reasonable, especially if you are on a budget, to purchase. The price is about midway of what you would pay for a different model.
Published: September 1, 2016
Melinda of West Columbia, SC
Source: consumeraffairs.com

Throughout the years my family has purchased many Kenmore appliances from t
Throughout the years my family has purchased many Kenmore appliances from the time I was little to the present, and we have always been more than satisfied with the performance and quality of all of them including the refrigerators. They have great warranties and great service people. All in all, I must say they are one of the best manufacturers of home appliances built.
Published: December 4, 2015
Kathleen of Asbury Park, NJ
Source: consumeraffairs.com

Washer is easy to use. Reliable, money saving and works everytime. I would
Washer is easy to use. Reliable, money saving and works everytime. I would strongly recommend getting and using Kenmore clothes washer for your home use every day. This is quiet and saves money time and energy.
Published: December 28, 2015
Nina of Asheville, NC
Source: consumeraffairs.com

Kenmore has a good reputation as quality purchase. It never let me down bef
Kenmore has a good reputation as quality purchase. It never let me down before. Every time we have needed a new appliance the first thing my husband does is go to Sears and looks at Kenmore. I was replacing old appliances as they broke trying to get all white and the fridge was the first one I was able to do that. I like the filtered ice and water dispenser, side by side doors, moveable shelves, electric controls. It always kept food cold or frozen. The freezer had lots of shelves that were adjustable but I wish it could have been wider. I would have gotten a bigger one if had room for it.
Published: February 26, 2018
Laura of Denton, TX
Source: consumeraffairs.com

Dont buy Kenmore products, Sears or Kenmore does not care about their custo
Dont buy Kenmore products, Sears or Kenmore does not care about their customers. We upgraded all our kitchen appliances to stainless steel look with near top of the line Kenmore items. My wife and I chose Kenmore because our parents always had them and felt would be better than the construction grade items that are usually low quality when our new home was built. All the original items worked fine and had no issues after 12 years of service, again figured we were upgrading and to get the stainless look. What a mistake!! After one year and one month, all the sudden the Kenmore microwave model 79080353310 internal fan wont turn off, not the external exhaust fan when door is shut. Called Kenmore/Sears and no care at all for the customer or this new product failure. The solution is to pay $249 for a service call and/or $80 plus $49 month to have a service contract for a $600 microwave that is 1 year and 1 month old, 1 month out of warranty??? Of course they said they were sorry but no desire to help in any way except call the people that make them for them?? Whats up with that? I bought a Kenmore not another brand? That would be like me saying, yes I assembled the Ford automobile but cant help you because this vendor builds the parts for us? Sears is not the company my Dad worked 30 years for and were all about helping and taking care of customers. This experience obviously tells all of us consumers NOT TO BUY THEIR PRODUCT!!! Its sad this company believe is throw it away and get another one. If there is someone out there reading this from the company and wants to contact me an address, Im a open and loyal customer that believes in giving people and companies a chance to make this right.
Published: March 17, 2017
David of Saint Augustine, FL
Source: consumeraffairs.com

We bought a Kenmore front load washer in 2012. I was so excited and didnt e
We bought a Kenmore front load washer in 2012. I was so excited and didnt even consider another brand, as Kenmores last forever, right? Sears has always been a company that has sold quality products and built a large company due to repeat customers. I was baffled re the lock button not releasing after the load was done and also the standing water staying after the rinse cycle periodically. This from day one of purchase off and on. I have given my manual a workout in the past two years trying to figure out what I am doing wrong. Because based on being a third generation owner of exclusively Kenmore appliances, a two year old Kenmore washer would never have broken!A few months ago the standing water issue slowly progressed to the point of not spinning at all when the rinse cycle began. Out came the manual, again and again. Of course, the lock button wouldnt release due to the water level, so I drained it numerous times from the hose in the trap door. This takes over an hour and the hose is so short you have to use small containers and hope you can get one to the sink while holding the hose closed with your thumb. Then the nd error started coming on for a couple of loads and then it wouldnt do anything but hum - I cleaned every hose, snaked the drain, etc. I then called the water company who spent a couple of hours checking out the drains for roots while I tried to save the load of mildewed towels from my last load. They got a kick out of my bleach buckets and even the wheelbarrow filled with laundry :(After all options were gone I contacted Sears who sent a service tech out today. I spent $202.00 on a new drain pump with an option of buying a year warranty for almost $400.00!!! It would have been more, but I found a 20% off coupon for service calls online. I cant afford the extended warranty and even if I could, a year isnt worth that much. I am so upset, as I know I bought a lemon and am waiting for what is next. Sears, dont break your cycle of standing behind your products. I strongly feel I should be reimbursed. Please contact me.
Published: September 4, 2014
Barbi of Ozark, MO
Source: consumeraffairs.com

I have owned Kenmore products for many years.... With years of excellent se
I have owned Kenmore products for many years.... With years of excellent service, I wouldnt own anything else! It is very easy to get service for my machine, if anything were to go wrong. I have nothing but high regards for Kenmore. My previous Kenmores gave me 15 yrs of service or better, now you cant go wrong with that. My laundry comes out the same every time, perfect. I will not change from Kenmore. Kenmores have always had a very nice look... easy to take care, the exterior is so easy to keep clean and the interior is beautiful. You will get many, many years of great service from your Kenmore washer or dryer... I have always bought in pairs. The value of my Kenmore products are not replaceable to me, I use them at least 3 times a week. I can totally depend on them to get whatever job my laundry has to throw at it!
Published: April 19, 2016
Janet of Manitowoc, WI
Source: consumeraffairs.com

Before buying this dishwasher, I was going to buy a Bosch thinking that it
Before buying this dishwasher, I was going to buy a Bosch thinking that it was a top performer. After talking with many clients (Im a real estate agent) and plumbers, too, I was turned toward my Kenmore and LOVE it. Ive had it 3 years and no issues. Smart Wash, 1 hour wash, Pots & Pans, 4 hr delay, High Temp This dishwasher is laid out very efficiently and holds dishes from a dinner party of 10 easily. Simple and sleek. I have black. Clean out the filter periodically (easy). This is a no-rinse dishwasher, but I like to keep any potential smells at bay. Also love the configuration of the easy moving racks. Set up is great--I love to cook and this is a great kitchen tool that gets a lot of use.
Published: March 2, 2016
Laurie of Norwell, MA
Source: consumeraffairs.com

It was just like every other refrigerator, but I never had a problem with i
It was just like every other refrigerator, but I never had a problem with it. The refrigerator had plenty of space and had settings for the temperature I preferred. I loved the setup of the shelving and I dont know what else to say about a refrigerator.
Published: November 16, 2015
Devin of Chincoteague Island, VA
Source: consumeraffairs.com

I purchased a Kenmore Elite Oasis HE washer and dryer in 2006. I would neve
I purchased a Kenmore Elite Oasis HE washer and dryer in 2006. I would never buy another one. They are the worst pair I have ever owned. There always seems to be a problem. Just a little frustrating like getting off balance multiple times during each wash, even if I carefully place the clothes around the sides. It is perfectly level also. The sensor of the dryer quit years ago. I cant leave the washer and dryer on without being in the house to try to fix the problem when it occurs, or to check the clothes, to see if they are dry. The pair cost me $1,948.92 in 2006. I had just retired, and hoped this pair would last. I want to be reimbursed, so I can purchase a different pair. I wouldnt even feel honest, if I give them to goodwill.
Published: December 30, 2011
Margie of Cincinnati, OH
Source: consumeraffairs.com

This washer gets your jeans and your apparel clean without using lots of wa
This washer gets your jeans and your apparel clean without using lots of water. Bleaches your whites great. Towels and your bed sheets come out wonderful. This washer is reliable and easy to load. Delicate clothes are wonderful. Your color is bright and fresh and ready for the dryer. Load immediately into the dryer and you are ready. The washers appearance is wonderful and will definitely match with your home decor. The buttons are easy to clean and are very shine looking like new. The value of this washing machine is very good. Not too expensive. You will be very proud to have this washing machine in your laundry room.
Published: September 1, 2016
Nancy of Norman, OK
Source: consumeraffairs.com

Bought my first Kenmore 1985, the birth of my daughter. bought the 2nd. Ken
Bought my first Kenmore 1985, the birth of my daughter. bought the 2nd. Kenmore at the birth of my grand daughter, 2007. Microwave 1 worked like a dream come true. A good hand me down. New kitchen, new baby in the house, new microwave, Kenmore Elite. Its a bit bigger, (but I can cook more at a time). For the size, more insulation would be great. Its louder, in general, but the timer sound is way too quiet. Cant really hear it unless your standing right there watching it. I would/will buy a Kenmore again. Love it!
Published: December 14, 2015
Sue Ellen of Jackson, Michigan
Source: consumeraffairs.com

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