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Kenmore Ranges
Kenmore Ranges

Kenmore Ranges

Ranges in the world of Kenmore. It’s breakfast, lunch and dinner on your terms  for more even baking, faster preheating and ultra-fast boiling. That’s amazing. That’s Kenmore. 

Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
Kenmore Refrigerator Repairs, Kenmore Range Repairs, Kenmore Washer Repairs, Kenmore Dryer Repairs, Kenmore Microwave Repairs, Kenmore Dishwasher Repairs, Kenmore Water Heater Repairs, Kenmore Gas Grill Repairs,

Related Parts Pages:
Kenmore Refrigerator Parts, Kenmore Range Parts, Kenmore Washer Parts, Kenmore Dryer Parts, Kenmore Microwave Parts, Kenmore Dishwasher Parts, Kenmore Water Heater Parts, Kenmore Gas Grill Parts,

Related Price Pages:
Kenmore Refrigerator Prices, Kenmore Range Prices, Kenmore Washer Prices, Kenmore Dryer Prices, Kenmore Microwave Prices, Kenmore Dishwasher Prices, Kenmore Water Heater Prices, Kenmore Gas Grill Prices,

Related Pages:
high efficiency ranges, range repair in my area, range unit repair, local range services, range contractors,





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Kenmore Ranges


Product Reviews:

About 2 years after we purchased our oven from Sears the handle fell off. M
About 2 years after we purchased our oven from Sears the handle fell off. My husband repaired it. Then it happened again. This time the entire door fell apart when the handle came off. We called the local Sears and they came and said it was fixed. Nope. It happened again. The glass inside the door now shifts around due to the unresolved problem. Its a safety issue because I have been burned and Im afraid the glass will shatter one of these times. Sears is a terrible company and Kenmore products are not made well at all.
Published: May 29, 2014
Jennifer of Marshfield , WI
Source: consumeraffairs.com

I purchased a Kenmore Elite Oven Model #790 980 23800 about 4 years ago. Co
I purchased a Kenmore Elite Oven Model #790 980 23800 about 4 years ago. Cost over $1,600.00. In the past several months I have noticed the oven racks will fall down. This can be a hazard because of the heat of the pan and possible spilling of contents. I logged onto the web and found a Kenmore site that had a few complaints on this oven. I reached out to a rep there who did have a repair man come out. He stated that it would cost $600.00 to fix, which is unacceptable.Went back to Kenmore and they advised me that since I do not have an extended warranty I would need to pay. They would negotiate the price. I think this is a defect, not something that the consumer should be responsible to fix. According to Kenmore rep if it is a defect then the manufacturer, Frigidaire would be responsible.Today I called Frigidaire and was told once the name Kenmore is on the product and it is sold by Kenmore the liability and rights are Kenmore. Waiting to hear back from Kenmore on Frigidaire’s response. The issue is I as a consumer bought a costly product from Kenmore and unless I buy an extended warranty they do not stand behind the product. Not to mention this issue is a hazard. Someone could get burnt very easily when a hot pan falls in an oven. Please let me know if there is any other steps I can take. Thank you.
Published: December 10, 2013
Terri of Holland, PA
Source: consumeraffairs.com

Stays really cool, especially in the summer when the kids are constantly op
Stays really cool, especially in the summer when the kids are constantly opening and closing the door. I love the ice maker. Its usually in the triple digits and our old fridge couldnt keep up with the demand for icy cool drinks. I like the size because it holds a lot but it would be better with more space in the back. A bit too wide, had to remove counter space. I like the metal look but would prefer more color options. All of my kitchen appliances have been purchased to color coordinate. I would like to be able to coordinate with the fridge and stove as well. If the fridge lasts at least 7 years, Im very happy. I may upgrade before that depending on whether or not you can offer color options.
Published: June 9, 2016
Sol of Ca, El Cajon
Source: consumeraffairs.com

Bought in Apr. 2018, over the top range microwave. Worked well enough, but
Bought in Apr. 2018, over the top range microwave. Worked well enough, but developed a short in it. Husband checked it out and sparks went flying. Warranty passed by six months. Very dissatisfied with this product. What is the life expectancy of a microwave?
Published: October 26, 2019
Marilyn of Lemon Cove, CA
Source: consumeraffairs.com

This dishwasher has provided a good dishwashing experience and has performe
This dishwasher has provided a good dishwashing experience and has performed as expected. It cleans and dries the dishes dependably, with only rare missteps. It runs efficiently and saves energy and water. It is perfectly sized for the space in our counter area, and fits snugly with no gaps. The dishwasher interior easily holds a large amount of dishes, if properly arranged. It has a nice, simple, clean design. The sterling silver and black complement other appliances of similar design, even those made by other manufacturers. When considering the performance in relation to its cost, its a great value.
Published: February 9, 2017
Josh of Louisville, KY
Source: consumeraffairs.com

Redid our kitchen summer 2009. Bought all new Kenmore elite appliances. The
Redid our kitchen summer 2009. Bought all new Kenmore elite appliances. The oven did not work from the onset. Would not hold temperature. 3 repair calls later over a 6 month period seemed to fix it. The door water dispenser stopped working and while a repair man was looking at it, ended up pulling out a wire inside the door - then proceeded to tell us we needed a whole new door at $600! No way are we spending $600 for the convenience of a water dispenser after HE pulled out the wire that stopped it from working. Cant wait till we can trash these appliances and get a name brand that works. Hope sears goes out of business. Such an awful retailer. Never again.
Published: March 21, 2015
So Frustrated of Cleveland, OH
Source: consumeraffairs.com

I have a 2007 Kenmore stove (model number 790.46729700 NF 74118261) which h
I have a 2007 Kenmore stove (model number 790.46729700 NF 74118261) which has had to be repaired three times for the same problem after a power surge. The unit has to be re calibrated. Enclosed are the repair receipts for this work (totaling $299) which occurred on 2/18/10, 1/25/2011 and most recently on 1/26/2012. There is something terribly wrong with the stove and that should be corrected by Electrolux, who I understand is the manufacturer of the unit. I now find out that there is a simple procedure that can be done to correct this problem, but it is not listed in the manual that came with the stove. I am requesting to be reimbursed the $299 that I incurred to repair what is a defective stove.
Published: February 24, 2012
Mark of Fort Collins, CO
Source: consumeraffairs.com

I like the oven. It look like it will go with my kitchen setting. My though
I like the oven. It look like it will go with my kitchen setting. My thought is it a good product. They cook very well. If anyone need a stove buy the appliance. The quality is very nice and beautiful appliance get it in silver.
Published: March 26, 2019
Diane of Ahoskie, NC
Source: consumeraffairs.com

Kenmore Elite Slide In Electric Range - I have had the control panel on thi
Kenmore Elite Slide In Electric Range - I have had the control panel on this $3,000 range go out three times. I called Sears customer service 4 times in one day and each time, they put me on hold to look something up and we were disconnected every time. I have owned this range for 5 years and this will be the 3rd time this control panel needs to be replaced. Of course, the extended warranty I purchased has run out. I have received no satisfaction from Sears customer service and I will never buy another Kenmore product.
Published: November 9, 2014
Tom of Jonesboro, AR
Source: consumeraffairs.com

I purchased this stove (Kenmore Elite Range 79078303013) a couple of years
I purchased this stove (Kenmore Elite Range 79078303013) a couple of years ago. I called to order a replacement part and received the wrong one. Just to get a return label to return the wrong part and get the new one has taken 5 phone calls and over 5 hours on the phone in different occasions! So I called again to replacement the part and its no longer manufactured! I am being sold a replacement part for 3 times of its original price. I am very disappointed with the quality of the product. Did I mentioned I purchased a stainless steel range for it to have Plastic all around it? I hate it!!! I feel cheated on this purchase. I didnt notice it was plastic top range trim on the stove until it Broke. By that time it was too late to return. I cook a lot, when ever you use the oven and stove it brakes with the heat. After all its plastic. After spending 3 hours just today to order part and sure it will fit no solution was made. When I ASKED TO TALK TO A SUPERVISOR OR MANAGER I NEVER GOT TO. Waited over 2 hours just to find my call dropped or accidentally disconnected. Over all I will never purchase from Sears ever again!! This stove is not near a Stainless steel stove. My part was never ordered or my questions were never answered. I have a stove with broken trim fairly new.
Published: July 13, 2017
irma of Sylmar, CA
Source: consumeraffairs.com

We bought a brand new Kenmore Elite Fridge with double french doors, top of
We bought a brand new Kenmore Elite Fridge with double french doors, top of the line a little over 3 years ago. Just after 3 years and the warranty ran out, so did the compressor. We also had bought a Kenmore oven, where the glass broke right before the warranty ran out. It really seems Kenmore is into planned obsolescence, and not making stuff to last anymore. Repair guy says parts and fix wont be in for 2 weeks. The experience has been bad considering you have to keep things on ice, and the slow repair turnaround. Id keep shopping and make sure you pick a brand that is more reliable.
Published: May 8, 2019
Randall of Tucson, AZ
Source: consumeraffairs.com

Kenmore Range model 970-67843 - Hello, We are hoping that you can help us r
Kenmore Range model 970-67843 - Hello, We are hoping that you can help us resolve our defective Kenmore range, which we purchased new from Sears in Kelowna, BC 4 years ago. We have always purchased Kenmore appliances, and have always been happy with them. So when we lost our home to a fire in 2009, and rebuilt it, we once again, purchased all Kenmore appliances including Frigidaire manufactured range and fridge. We felt confident that we were buying a quality product, but did purchase the 3 year extended warranty as well, which has of course, expired. Then this Thanksgiving, Oct 2014, we had just about finished cooking our Thanksgiving dinner when we heard a buzzing noise and saw black smoke coming from the back to the range. We turned it off and the next day, turned the oven on, only to find that it did not work at all. The cooktop does work still. We called Sears only to be told that the warranty was expired and we were out of luck. So we took the range to a repair service, who told us that it would cost us at least $500.00 to fix the oven. This does not seem right, when our appliance is only four years old. Clearly there was a manufacturing defect. We cannot afford to buy a new range, or pay hundreds of dollars to fix this one, and we are asking Frigidaire, as the manufacturer, to stand behind your product. We have been without an oven for two months now, and that is not an easy thing at this time of year. Please respond and let us know that we can feel confident in our purchase. This stove is not only defective, but dangerous, and should be recalled.
Published: January 18, 2015
Colleen of Kelowna, BC
Source: consumeraffairs.com

Nice looking oven, but it Shuts down randomly - F44 code. Had it replaced i
Nice looking oven, but it Shuts down randomly - F44 code. Had it replaced in less than a month after purchasing it NEW and the replacement does the exact same thing. SUCKS! We do not want this computerized **. Just give me a manual operated oven! We are going to have to get something other than this oven.
Published: March 9, 2015
Rie of Prescott, AZ
Source: consumeraffairs.com

We have the Kenmore range model 790. It is five years old and has died. We
We have the Kenmore range model 790. It is five years old and has died. We tried having it serviced by Sears and they told us that they no longer service Vail, Co. We put our money and faith in their product and are disappointed in the response. This stove is not worth buying nor will we further shop at Sears or purchase any of their products. They do not stand behind them!
Published: September 23, 2015
Amy of Grand Lake, CO
Source: consumeraffairs.com

My Kenmore oven has given me nothing but very good results. I use the oven
My Kenmore oven has given me nothing but very good results. I use the oven several times a week using it for various items from fresh to frozen entrées. Package instructions work exceedingly well.
Published: February 6, 2021
Ginny of Milford Cente, OH
Source: consumeraffairs.com

This was a brand new unit in my brand new house. From day one I had problem
This was a brand new unit in my brand new house. From day one I had problems with both the oven and microwave. First-after using the microwave for a couple weeks, I noticed the handle had become loose. No problem I thought, Ill just tighten the screws-nope. The screws are not accessible. They are hidden under the plastic frame and are not able to get to. I called Sears authorized service, they came out, and because of the poor design flaw, they had to replace the entire door=$500.00, which was covered. Now the oven, it never has heated properly and when I went to use it, it made a loud humming noise, then when I went to use the broiler, the cooling fan you could hear, was scraping against the sides of something inside. Once again, Sears service was called, came out, had to order a new fan/motor. To access the fan/motor, they had to pull the unit from the wall, and in doing so, tore my wall up a little bit.When they sat it on the floor to work on it, they didnt put anything under it and there were major dents in my new luxury vinyl flooring. They got it repaired, re-installed it and it worked fine until yesterday. The microwave door handle is loose again also. I called Sears service yesterday and explained to them its doing the exact same thing it was when they were here before. The representative informed me it would be a service charge of something like $250.00/hr. I couldnt believe it-I told him its doing the same thing it did before. Their response- their repairs only have a 90 day warranty. I told him I wasnt paying for what obviously is a poorly designed appliance. I informed him I would contact my attorney. Bottom line- every mechanical and electrical device will have its issues over time, to me, its about how the manufacturer stands behind their product. Will not buy a Sears product again.
Published: November 14, 2019
Ronald of Little River, SC
Source: consumeraffairs.com

Had it for several years. Has worked perfectly. Mother bought and now I hav
Had it for several years. Has worked perfectly. Mother bought and now I have it. Has been clean many times. I remember many holidays and family get togethers. It cleans up easily and has been in many a picture as our family gathered in Moms kitchen. I have also owned a Kenmore stove. It lasted so long I could no longer find parts for it.
Published: December 1, 2015
Glenda of Richmond, IN
Source: consumeraffairs.com

I purchased a Kenmore range on June 15, 2012. A small amount of tomato sauc
I purchased a Kenmore range on June 15, 2012. A small amount of tomato sauce dripped into the space between the two pieces of glass on the door. I called Sears repair and they do not cover that in the warranty. It will cost me around $150 to have it fixed. I feel that this is a flaw in the design of the oven. I have cooked for 50 years and never ever had this problem. I realize there needs to be a vent to allow hot air to escape. How are they designing the ranges differently now than decades ago? I will have to look at the smeared glass for the next 10 years.
Published: August 9, 2012
Jacquelyn of Gatesville, TX
Source: consumeraffairs.com

Does a thorough job cleaning most dishes. Some utensils still need to be so
Does a thorough job cleaning most dishes. Some utensils still need to be soaked prior to putting them in the dishwasher, but thats about it. Have to get creative with some dishes to ensure they dont prevent the spray bars from spinning. Running two loads wouldnt be an issue if it didnt seem like the standard cycle took all night to finish. The dishwasher complements our kitchen. It looks sharp and the stainless steel is fairly easy to keep clean. The handle is pretty sleek, too. Purchased the dishwasher as part of a Black Friday special. Based on the available features, I still think it offers one of the better values for the upper mid-range of dishwashers.
Published: June 30, 2016
Alfred of Tinley Park, IL
Source: consumeraffairs.com

Just purchased a gas convection style freestanding oven Model# 790-74239311
Just purchased a gas convection style freestanding oven Model# 790-74239311. After first week light bulb in oven burnt out. Finally replaced last week and it just burnt out again. What gives? I have been very satisfied with the baking performance, but cant bake in a dark oven!!!
Published: November 4, 2015
Dawn of Ridgway, CO
Source: consumeraffairs.com

I have always purchased Sears Kenmore appliances - refrigerator, dishwasher
I have always purchased Sears Kenmore appliances - refrigerator, dishwasher, stove, washing machine. Love them. I was sorry To hear that Sears closed down all the stores in New Jersey. I bought their products for many years and trusted them.
Published: February 6, 2021
Maria of Passaic, NJ
Source: consumeraffairs.com

We purchased a Kenmore Elite 24 cu.ft. Bottom-Freezer Refrigerator model# 7
We purchased a Kenmore Elite 24 cu.ft. Bottom-Freezer Refrigerator model# 78043 in Feb 2015 and installed it in late April 2015 for our new kitchen renovation. We loved the appearance of the unit and the space available inside. We had been noticing for the past 3 or 4 weeks that our food was going bad and an unusual odor inside. At first, we thought we had just purchased some out of date food. We placed boxes of baking soda inside for the odor. We installed a refrigerator thermometer inside both compartments and began monitoring the temperatures. The temp range in the fridge was 43-54 degrees and the freezer was 6-20 degrees even though the settings were at the recommended 0 and 37.Please be aware if you purchase this unit that the display only shows the setting temps, not the actual temps. Two months after being put into service, this unit has stopped cooling the refrigerator/freezer compartments adequately. In the end, all of our food had to be discarded. Initially, Sears service suggested they would replace the defective unit because it was so new, then said we had to schedule a service call 22 days from now. We purchased this item based primarily on the Kenmore name. That was obviously a mistake.Updated on 08/19/2015: This is an update to our previous review of the fridge we purchased from Sears. The service tech finally arrived on Aug 4 after our original appt was re-scheduled for a week later. He ordered the parts which were delivered the next day. The appt for install was Aug 19. Sears called yet again to reschedule for Sept 1. In the meantime, we discovered the part they sent was the wrong part. We called today to hopefully get the right part before the rescheduled Sept 1 appointment.
Published: July 7, 2015
WILLIAM of Tucker, GA
Source: consumeraffairs.com

I have not been able to speak to anyone. I have sent an e mail. My five yea
I have not been able to speak to anyone. I have sent an e mail. My five year old oven/range sent a huge spark out of the circuit board when I turned on the burner with the slow cooker. All inoperable now, no oven or burners. As I live alone, this was hardly used, as a family would use the oven.
Published: March 16, 2014
Sand of Amsterdam, NY
Source: consumeraffairs.com

I purchased a Kenmore oven (model 92703, stainless steel, 5 burner, one rap
I purchased a Kenmore oven (model 92703, stainless steel, 5 burner, one rapid boil, convection, self cleaning) from a local Sears appliance store in June 2011 for $850. In December 2015, it stopped working, and the repair guy showed us the electrical panel was burned. We decided to be on the safe side and replaced the whole thing for $330 (plus the $100 service call fee). Almost exactly one year later the broiler element is out, we pulled off the back panel yesterday and sure enough, the electrical panel is burned again. So its a poorly made product, and its cost me over $1000 to own this oven for just over 5 years. It was nowhere near worth that amount of money. Dont ever buy a Kenmore range.
Published: December 23, 2016
Michelle of Pullman, WA
Source: consumeraffairs.com

Bought a Frigidaire appliance package for a new home build in 2008. 36 Cook
Bought a Frigidaire appliance package for a new home build in 2008. 36 Cooktop, 30 Double wall oven, Dishwasher, and side by side Fridge. All in stainless steel. Had to replace the wall oven within 4 years, replaced dishwasher a year later. Cooktop is now on its second service for a product recall and will most likely be replaced very soon. Fridge quit making ice within 6 years. Replaced wall oven with Kenmore Pro (another Frigidaire/Electrolux product). It had to be serviced within a year and is crapping out again but is now out of warranty. Sure dont make stuff like they used to. Rest assured that my replacements will not have those names attached. >$10,000 in 10 years time on appliances is pretty ridiculous. I gave them 2 stars because they are helpful and nice when I call for recall service.
Published: September 20, 2018
Jason of Gulfport, MS
Source: consumeraffairs.com

The best brand out there. Reliable and trusted. It washes dishes clean even
The best brand out there. Reliable and trusted. It washes dishes clean even the most dirty quietly and efficiently. Its a brand you can trust. Has been for years. The way the racks are arranged lets me clean more dishes and get them cleaner in one wash than other brands. More efficient means less power used and less time in the kitchen. Looks nice. Matches my kitchen. Looks clean and fits right in with my fridge. Easy to clean off the surface area too. With all the small grandkids running and getting into it, its a big plus to have a easy clean surface. Worth every red cent. The product you buy is better and lasts longer. The dishwasher will continue to give you your moneys worth well beyond when other brands fall apart. Very reasonable for a well-made machine.
Published: December 1, 2016
Terri of New Albany, IN
Source: consumeraffairs.com

I purchased a Kenmore Electric Built-in oven, model 790 in 2011. Today the
I purchased a Kenmore Electric Built-in oven, model 790 in 2011. Today the fan will not shut off. I had to turn the breaker off. The oven racks are also falling down which is becoming extremely scary and I am afraid to use the oven. I will be calling Sears tomorrow but suspect after reading all these other similar reviews to expect nothing from Sears other than to say they will send someone out. What happened to dependable products and dependable stores? I always looked to Sears and their products in the past but no more!!!
Published: July 8, 2016
Cathie of Victoria, BC
Source: consumeraffairs.com

I find my Kenmore to be generally reliable and efficient. I dont believe th
I find my Kenmore to be generally reliable and efficient. I dont believe that it gives the best wash results but I find them satisfactory. For the money I think it is acceptable. My primary concern is that even when I pre-treat different articles of clothing it doesnt seem to make much difference. I suspect that there are washers that would produce better results but are out of my price range to purchase.
Published: May 12, 2020
Claude of Boulder, Colorado
Source: consumeraffairs.com

I have always purchased Kenmore appliances and I am terribly sorry they are
I have always purchased Kenmore appliances and I am terribly sorry they are defunct. My Kenmore washer is 35 years old, drier 30 years old... fridge 15 years old. I had to purchase a new stove two years ago and bought a Maytag for $2100. It lasted just two years and the computer system had to be replaced. $900 repair bill. Not happy about that.
Published: February 26, 2021
Jenny of Westport, ON
Source: consumeraffairs.com

In April of 2011, we purchased model 790.48763900 Kenmore (Electrolux Canad
In April of 2011, we purchased model 790.48763900 Kenmore (Electrolux Canada). We had problems with length of time and reliability of oven temps. so didnt use it much. After exactly one year, 4 days out of warranty, the racks in the oven started falling, splashing food and ruining baking projects. Called for service and was told that the sides had bowed out because of use of foreign made cheap materials. I was charged $75 for this good news. He could replace the interiors for $400 per oven! I called Sears Service(?) and was moved, transferred, Blue Ribbon Service, etc. as in other posts. Absolutely no satisfaction or solutions but to spend $800. They had never heard of this problem. Baloney... stonewalling and not admitting inferior production materials. I reported to Consumer Product Safety Commission and related other posts. No satisfaction there either and no follow up. Why are they there? Only satisfaction is to get the word out to avoid ever purchasing another Kenmore, Electrolux product. American steel, manufacturing and customer service... RIP.
Published: January 30, 2016
Carole of Darnestown, MD
Source: consumeraffairs.com

I have friends and family over a lot, so I have dirty dishes and pots often
I have friends and family over a lot, so I have dirty dishes and pots often. I never have to worry about the dishes coming out with food still on them, or my pots. Being single it is perfect for me. Even though I entertain a lot, it handles the big loads, sometimes with space left for more, and I rarely have to worry about a second load. I love the color I chose, gold or yellow because my kitchen is yellow, my stove is yellow, my refrigerator is yellow, my walls are too! It matches just perfectly. This is my first one, and I have never been so done with handwashing. It was worth every dime I paid for it! A definite asset to anyone, you will never handwash again.
Published: June 18, 2016
Manon of Cincinnati, OH
Source: consumeraffairs.com

Kenmore 3.6 cu. ft. HE Top-Load Washer Item# 26-26002 - I purchased this wa
Kenmore 3.6 cu. ft. HE Top-Load Washer Item# 26-26002 - I purchased this washer along with a whole new kitchen remodel June 2013. The computer on the washer is not working and has to be replaced and it is August 2014. I took out a 30 year old Maytag that was still working fine (never once repaired) and now a little over a year later I am hit with a bill that is close to what I could go buy a cheap washer with. I have gotten no satisfaction from the company. They say I have to have an order number so they can make sure that was purchased when I said. Well they found it when I called about the cracked glass top on the stove I got at the same time... which has been replaced twice already. These items should come with a longer warranty or they should at least back their products longer. Will never purchase or recommend Kenmore again.
Published: August 28, 2014
Lisa of Efland, NC
Source: consumeraffairs.com

Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 er
Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 error (run-away temperature). I set range temperature to 170 degrees for one hour. Our house filled w/ smoke, smoke alarms went off. If our Son had not been home, our pet bird would have died and our grandsons inhaled a lot of smoke. Please remove this range from inventory; extremely dangerous appliance - almost cost lives. Where can I go to get a refund - or replacement model? We are warning our homeowners insurance company of the danger of this product.
Published: May 16, 2017
Keyna of Orange, Other
Source: consumeraffairs.com

Good working stove. It is easy to use and very few people have complained a
Good working stove. It is easy to use and very few people have complained about them. If there are problems with the stoves, theyre easy to repair. Kenmore is a well known name. It is trusted around the world. Other products of Kenmore have been good working and easy to use too.
Published: January 30, 2021
Keith of Chicago, IL
Source: consumeraffairs.com

Kemore Range Model 970503720 - My wife and I have had three brand new stove
Kemore Range Model 970503720 - My wife and I have had three brand new stoves stop working on us. The most recent stove was a Kenmore Model 970C503720 which is a convection fan. This was an upgrade from Sears from the basic model which did not have the convection. Soon after purchase on stove number one, the clock stopped which controls the oven temperature. This would not allow the oven to heat up higher that 287 degrees. We had the control board replaced but it died as well. We received a replacement stove, same problem occurred; then, we upgraded to our current stove and the same problem occurred. Sears indicated that this will be the last time they will help us because nobody else has this problem and they have suggested that if it happened again we must have a wiring problem. Nothing electronically with regard to the stove has changed in our house and before we bought these three new stoves, our previous stove ran just fine for 20 years. It is my belief that the control boards are defective. So now we are going to approach Sears for a fourth time; concerned that we will not get satisfaction. We are willing to upgrade to something that does not have this kind of control board but did chose to stay with this design to avoid having to buy new pots and pans to accommodate the newer cooking surfaces.
Published: September 28, 2015
Greg of Victoria, BC
Source: consumeraffairs.com

It is an awesome product and is very easy to clean. Wipes down easily. Temp
It is an awesome product and is very easy to clean. Wipes down easily. Temperature Tunes down right away. And the oven works really well. I have always loved this brand. They are fairly inexpensive. And they never disappoint.
Published: February 6, 2021
Sharon of Sunset, UT
Source: consumeraffairs.com

Not satisfied with Kenmore products. I bought dishwasher, stove washer, and
Not satisfied with Kenmore products. I bought dishwasher, stove washer, and dryer from them. All my appliances have had issues. Thankful I bought outsource warranty company. Only they cannot cover refrigerator compressor. Said that it was covered by Sears. Now dealing with Sears warranty they want to charge 89.00 for service call. If they find more wrong they will charge me for the parts. Never will I buy from Sears ever again. When you call them you can barely understand what they are saying. They hung up on me because I want to talk with manager. After reading all the reviews I struggle what to do.
Published: December 23, 2017
Mary of Jupiter, FL
Source: consumeraffairs.com

My new Kenmore range with convection oven ha aint peeling off where the ove
My new Kenmore range with convection oven ha aint peeling off where the oven vents. They say its cosmetic, not covered under warranty. Suggestions?
Published: June 13, 2015
Jimmi of Troy, OH
Source: consumeraffairs.com

Kenmore makes some really great products. I own a Kenmore microwave and I c
Kenmore makes some really great products. I own a Kenmore microwave and I couldnt ask for better it has a wide range of options. It heats food up quickly and its quiet. I recommend a Kenmore microwave.
Published: December 25, 2020
Deborah of Zephyrhills, Florida
Source: consumeraffairs.com

I have bought Sears/Kenmore products. Even though today is not like many, m
I have bought Sears/Kenmore products. Even though today is not like many, many years ago. I dislike going to a hardware store to buy appliances. Cookie-cutter appliances. Just 3 years ago, I purchased a refrigerator, convection stove, and dishwasher.
Published: February 5, 2021
Barbara of North Port, FL
Source: consumeraffairs.com

I purchased a custom home a few years ago and the microwave and oven combo
I purchased a custom home a few years ago and the microwave and oven combo were installed. The paint has peeled inside my microwave and is now rusted. I have called customer service and they advise purchasing a whole new set, although this is almost new or very gently used. Customer service is not helpful (extended wait hold time; ignorant product sales representatives who transfer to other departments with ignorant personnel). When I asked to speak to a supervisor the call was dropped...This has happened on numerous occasions, so it is not just a fluke. I will NOT purchase ANY KENMORE product ever! I advise others to consider purchasing any other brand but KENMORE.
Published: July 14, 2013
Dora of Orange, CA
Source: consumeraffairs.com

I purchased a new Kenmore pro double oven for a new home. It took a year af
I purchased a new Kenmore pro double oven for a new home. It took a year after delivery to get cabinets installed. First use of oven, pie spilled. When put in self clean, it went way over temp and shut off. Sears said, too bad, over a year old. Finally, they tore it apart and found reset behind. It worked a few weeks then it got hot with an f-10 error code. Now, it wont work at all again. Sears says tough and wont even tell me what error code means.
Published: March 5, 2012
James of Edgewooda, NM
Source: consumeraffairs.com

I have had for nine years with no issues. All units works and oven is a gre
I have had for nine years with no issues. All units works and oven is a great self-cleaning one. It is way to clean the top. Everything works the way it should. My only issue is I hate the stains inside the oven door window you cannot get to.
Published: February 5, 2021
Fannie of Athens, GA
Source: consumeraffairs.com

This very expensive electric range is inferior. The oven walls have warped
This very expensive electric range is inferior. The oven walls have warped to the point the racks fall down. They do not sit correctly in the oven and fall when you place trays of food on the rack. Very dangerous when a tray full of hot food falls when you are trying to move it. Control panel is now faulty and creating a toxin type smell and shutting the stove and oven down. I am basically afraid of my oven. Sears wants nothing to do with taking responsibility for these product defects. I will never again purchase a Kenmore product. Getting rid of the oven tomorrow and purchased a Whirlpool product. It pains me to not fight the battle but I cannot do without a working oven. I have also read so many other complaints similar to this one from other consumers. I will not recommend anyone to buy a Kenmore range.
Published: September 10, 2014
Lisa of Old Bridge, NJ
Source: consumeraffairs.com

I purchased a Kenmore Convection Range model 790.97453801 on 2/7/2009 for $
I purchased a Kenmore Convection Range model 790.97453801 on 2/7/2009 for $1,000. Today, it takes 45 minutes for it to preheat to 350 degrees. We did not buy the extended warranty. I called Sears to schedule a repair and was told it costs $129 for a service call plus parts or I could purchase a 1-year warranty for $239 which would cover repairs and parts for 1 year and $500 towards a replacement in the case that it cant be repaired. The oven is less than 2 1/2 years old. :( This is the last Sears purchase we will make.
Published: August 3, 2011
Colleen of Spring Hill, FL
Source: consumeraffairs.com

The range is easy to use and heats up really fast. It would be better if it
The range is easy to use and heats up really fast. It would be better if it had an induction system. The range does not appear to come with a hood and fan system which would be helpful if they did offer those to go with it. I like that it comes in different colors. Very helpful that it comes in gas and electric. Knobs come off for easy cleaning and the top raises so you can get underneath.
Published: February 3, 2021
Tiffany of Titusville, FL
Source: consumeraffairs.com

Ive had my Kenmore for 12 years and never had a problem with it. Thats why
Ive had my Kenmore for 12 years and never had a problem with it. Thats why all my appliances I own are Kenmore. My Fridge, stove, washer and dryer are all Kenmore. I had 1 problem with my dryer but they came out and fixed it without any problem. I would highly recommend Kenmore.
Published: October 25, 2015
Kathryn of Morgan City, LA
Source: consumeraffairs.com

Just bought a new Kenmore Elite Oven along with a Kenmore Elite Refrigerato
Just bought a new Kenmore Elite Oven along with a Kenmore Elite Refrigerator & a Bosch Dishwasher from local Sears store 8/2/2013. 4 1/2 months later as I am preheating the oven I hear the little fans inside making terrible noises. Then, BOOM. All lights go out on oven & top eyes. It threw my 50 amp breaker. My husband said do not touch it! It had to have been strong to flip that breaker. Has anyone else had problems with their ovens? I called Sears & they said 2 weeks before a repairman could come! So, I cannot cook for my family for over 2 weeks not counting how long it will take for them to get the parts!!!
Published: January 8, 2014
Belinda of Foley, AL
Source: consumeraffairs.com

Glad to not have to wash dishes by hand and also the dry time is great... D
Glad to not have to wash dishes by hand and also the dry time is great... Dont have to worry about second washing... very easy and convenient. My kitchen is kind of small so this dishwasher is a great size and falls right into place around my cabinets and under my countertop. Great fit for any size kitchen. The white goes very well with my kitchen. The color matches my kitchen appliances... the stove and refrigerator. It is easy to clean also. The value of the dishwasher is good. Low maintenance and upkeep. I really like this dishwasher and I would recommend it to anyone who is shopping around for a great dishwasher.
Published: July 26, 2016
Abigail of Cross, SC
Source: consumeraffairs.com

The oven racks fall with little or no weight placed on them. It is so bad t
The oven racks fall with little or no weight placed on them. It is so bad that they now dont fit. Ive read online that the interior lining of the oven expands and the racks fall. This is a MAJOR safety hazard. I have been burned and my wife has been burned as a result. After informing the operator who took my call that I am an attorney, the operator transferred me to a line for immediate help. The immediate help was for the operator and not me, as the transferred line hung up on me.
Published: November 18, 2013
Kevin of Downers Grove, IL
Source: consumeraffairs.com

Kenmore microwave oven purchased June 16, 2013. Also purchased 2 year exten
Kenmore microwave oven purchased June 16, 2013. Also purchased 2 year extended service agreement. Yesterday, just about 1 year AFTER the extended service agreement expired the oven malfunctioned. When the door is opened to place food inside, the glass tray begins to rotate all by itself, even before any cooking selection is made on the touch pad. There is also the sound of the fan running but the oven itself is off. Once the door is closed, it stops. After food cooks, I open the door to take out food and the glass tray and fan do the same thing. Tried unplugging the unit to see if that would reset it, didnt work. Still malfunctions.This is more Chinese junk with the Kenmore name! Sears makes huge profits by cheating its loyal customers and almost forcing us to purchase expensive service contracts. Ive been a Sears customer since 1992; now that will end. By the time I pay for repair of the 3 year old microwave, it would cost much more than the $160, that included the 2 year service agreement. You cant simply throw it away or place it in the recycle bin. Its only 3 years old! The Panasonic oven it replaced was 23 years old! What does that tell you about the quality of Kenmore products? We are making the Chinese rich while WE are forced to keep buying inferior products made by them.
Published: June 5, 2016
Rosie of San Jose, CA
Source: consumeraffairs.com

Unhappy with the vent design on door of oven. Difficult to clean and when s
Unhappy with the vent design on door of oven. Difficult to clean and when something is spilled, it runs inside door rather than out.
Published: September 5, 2013
Dorathy of Otterville, MO
Source: consumeraffairs.com

I purchased a complete line of Kenmore Elite products to furnish my new hou
I purchased a complete line of Kenmore Elite products to furnish my new house in September 2010. Fast forward 1.5 years later, the indoor ice maker stopped working. I lived without ice for a while until I could find a good time to get a repairman out from Sears to fix it (2013). Now, the seals on the doors collect condensation and seem to build up a residue, special. Last night, I was surprised to have the exterior glass of my oven explode on to me whilst baking at 400. 400.... pretty average baking temp, nothing thrown at the oven, dropped on it, smacked to it, nothing. Just a surprise explosion and a cut to the shin from the tempered glass flying at me.
Published: September 26, 2014
Kim of South Lyon, MI
Source: consumeraffairs.com

I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 201
I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 2014. I paid about $1800.00 for it. In the last few months, my lower oven racks will not stay in place. It seems that either they are smaller or the oven is bigger. I have learned that to repair this problem I need a new oven liner. I have read that this is no small job and that it needs to be repaired by a repairman. We are talking somewhere between $400 and up to fix this. It sounds like a defect. I dont think 4 years later that I should be facing a bill that large to repair my range.
Published: January 21, 2014
Ralph of Miamisburg, OH
Source: consumeraffairs.com

I really have had a very good experience with this dishwasher. I was always
I really have had a very good experience with this dishwasher. I was always pleased with how well the dishes were clean. As long as I used a very good brand of dishwasher liquid and arranged the dishes in the washer so that nothing was covered up by another dish the dishes all came out very clean and spot free. The size of this washer was good for my family of 5. We didnt have to do much hand washing as we were always able to put most if not all the dishes into this washer to be washed. I love the color of this washer because it matched the colors of my other appliances. Black does not show a lot of stains. It just really blends well even with my cabinetry. It is very easy to wipe clean. The perceived value is that it is a good solid brand that is worth more than the money paid for it. It makes my life so much easier being that we do have a nice sized family and as much as I hate to do the dishes this really makes it easy for me to get the dishes done so it is more worth the money we paid for it.
Published: September 3, 2016
Kashina of Newnan, GA
Source: consumeraffairs.com

We bought a new Kenmore electric range model #790.93751102 in 2001. I have
We bought a new Kenmore electric range model #790.93751102 in 2001. I have not had any problems with the oven until two nights ago. We turned the oven on to 350 degrees and waited for it to preheat. We put cookies in the oven and within a few minutes there was smoke inside. My daughter opened the door which caused flames. She shut the door. Smoke was all over the house and pouring out of the oven. I turned off the oven thinking that would do it. Smoke was still filling the air and the oven was getting hotter. I looked in the door window and noticed the upper element was on. We decided to turn the breaker off. Im so glad I did not open the door because we heard a pop and flames came shooting out of the door and then quickly got sucked back in. At that point I called 911. The fire department was dispatched as well as some deputies. We were instructed not to open the oven door until someone got there. By the time the deputies had arrived, the oven was no longer smoking.When we turned the breaker back on, the upper element went back on, and we hadnt touched the oven. The broiler just turned on for no reason. I contacted Sears, and the technician said he had never heard anything like that happening. I told him he should do a search because I found that there are plenty of us around. I know the unit is not new, but that shouldnt happen. Thank God no one was hurt, but we could easily have been, and our house could have burnt down. Im glad we did not leave the kitchen to go to another room until the timer went off. Thinking about that makes me shudder.
Published: January 19, 2017
Joanne of Okeechobee, FL
Source: consumeraffairs.com

I really like my Kenmore microwave. It’s efficient and has given me no pr
I really like my Kenmore microwave. It’s efficient and has given me no problems. It is stainless, is easy to clean, and wired into the wall above my stove. I have had great success with Kenmore products all through the years.
Published: July 3, 2019
Sheryl of Tuckasegee, NC
Source: consumeraffairs.com

My fiancee whose name the appliance is listed under {Diane ** they assumed
My fiancee whose name the appliance is listed under {Diane ** they assumed I was Mr. **} purchased a Sears Kenmore elite gas range model 79075343310 in October 2013. It has been used roughly a dozen times if that. Well on 1/26/15 we had made a pizza and were enjoying it when we heard a large pop. Upon investigation we discovered that the inner door glass had exploded and shattered. It was contained inside by the front and back panels. I figured because the warranty was only expired by three months that Sears would foot the bill for repairs. Not so! Their argument was warranty had expired. Okay understand that but when the hell have you ever heard of oven door glass exploding simply by using the oven. Definitely one for Ralph Nader. Ridiculous. What if it had been the outer glass with a toddler or family pet walking by. Believe Sears like the rest of iconic American businesses continue to sell us down the river with inferior products.
Published: January 29, 2015
Gary of Wyoming, MI
Source: consumeraffairs.com

I had not used the oven for a few months in the summer. Went to bake someth
I had not used the oven for a few months in the summer. Went to bake something and the house smelled like burned plastic. All kinds of weird noises like popping and banging were happening. It really freaked me out and made me feel it was not safe to operate the oven and will not. Looking to buy a new one. The stove is 10 years old but if it were newer, I would not be happy and go after Sears. I am not sure if I am satisfied or not because I do not know the life expectancy of a range.
Published: July 26, 2014
Dorothy of Preston, CT
Source: consumeraffairs.com

I purchased a Kenmore Elite wall oven with the additional warranty about a
I purchased a Kenmore Elite wall oven with the additional warranty about a month ago. The first time I used the self-cleaning feature it discolored the metal on the bottom of the oven and turned a huge area white. I called to have it looked at and the Kenmore service department sent someone to look at it. After they saw it they said it was cosmetic and there was nothing they can do about it and I should be cleaning it myself. So they have a self-cleaning feature in the oven but advise you not to use it. The store I purchased it from said they felt they should replace the bottom. The metal must be defected. I had a second service call with Kenmore and was told the same thing: it was my fault for spilling something in the oven. This oven is only a month old and I feel this is a manufacturer’s defect. The way they refuse to do anything makes me regret buying it and buying the extended warranty. I would like the oven fixed and thoroughly checked out to make sure not only the metal is fixed but that the self-cleaning feature is working correctly. I would like the oven to be replaced or if this is a common complaint with these ovens, I would like to get my money back and buy a different brand. I am disappointed in Kenmores response to this issue with their oven.
Published: December 29, 2011
Margaret of Flemington, NJ
Source: consumeraffairs.com

3 years ago, I bought what I thought would be my last stove. Brand new Kenm
3 years ago, I bought what I thought would be my last stove. Brand new Kenmore, with a warming, drawer and burner. Self cleaning. 1300.00 dollar thought it was the best. Im 60 years of age. I figured I would buy one last stove before I retired. Hey, its a Kenmore, right? It would be here long after Im feeding the bugs, right?WRONG! In less than three years the oven wont heat up passed 200 degrees. The circuit board costs over 200$. I didnt buy the Sears extended warranty. Its a Kenmore! The independent service man that came out said, he would not recommend this repair, because, this problem would keep occurring. He said, he would not feel like he had done me right, if he had repaired my stove. He charged me nothing, apologized, and left. I stuffed a hundred dollar bill in his shirt pocket, and thanked him. I called Sears. They said, I should have bought the service policy. I wont buy anything from Sears again. I replaced it with a 200$ Plain Jane stove from Lowes, no electronic, no bells, no whistles. It works just fine!
Published: February 13, 2017
Charles of Trimble, MO
Source: consumeraffairs.com

Always wanted a gas stove. However, I did not know that I would dislike the
Always wanted a gas stove. However, I did not know that I would dislike the oven! It’s undependable and inaccurate. Love the cooktop a lot. Am replacing the unit with a Kenmore Elite dual fuel as soon as possible.
Published: February 14, 2021
Kathleen of Brasstown, NC
Source: consumeraffairs.com

I bought a refrigerator in my price range. I just wanted a nice reliable fr
I bought a refrigerator in my price range. I just wanted a nice reliable fridge for all my food and I would have liked the freezer to be bigger. I like the look of my Kenmore fridge on the outside and the room it had for all my food. It was very lightweight, sturdy and very durable. I loved the shelf space it had and the door space for meats, veggies and fruits. I loved that fridge. The only thing I would change is for it to be bigger and Id change the color because I like all black fridges.
Published: March 5, 2018
Amber of Lowville, NY
Source: consumeraffairs.com

Its louder than we expected (partly because it resonates within the cupboar
Its louder than we expected (partly because it resonates within the cupboards its next to) and recently has started to leak -- not from mechanical issues that we can observe, but based on the type of detergent we use in it. Ball/pod detergents seem to be incomparable with it. Otherwise its performed reliably and done its job. We knew what we were buying and were already assuming wed replace it a few years into owning the home. Fits enough items that we can usually clear one side of the sink if not both; for larger pots and pans we sometimes cant fit everything in one cycle. Very nice looking for a mid-range model; matches well with our other appliances and isnt as susceptible to fingerprints as other stainless items weve owned. We got what we paid for -- not saying its not a fair value for a builder model but rather that we knew the level of quality we were getting and assumed wed need to upgrade in a few years. Cheaper to do that ourselves than through the home studio/builder.
Published: June 28, 2016
Aaron of Long Beach, CA
Source: consumeraffairs.com

My Kenmore Elite outside oven glass door shattered while we were broiling s
My Kenmore Elite outside oven glass door shattered while we were broiling something! Since we are out of warranty, they want $400 to replace it. From what Im reading on the internet, this seems to be a design flaw.
Published: August 15, 2012
Christy of Montgomery, AL
Source: consumeraffairs.com

We have always bought Kenmore appliances and have had great service from Se
We have always bought Kenmore appliances and have had great service from Sears. We have Kenmore washer, dryer, dishwasher, stove and fridge and freezer. We have been married for 50 years and always had Kenmore appliances. I would highly recommend them. It is too bad that they have closed down all the stores in Canada.
Published: February 16, 2021
Marianne of Port Sydney, ON
Source: consumeraffairs.com

Reasonable amount of time for cycle to be completed, clothes never came out
Reasonable amount of time for cycle to be completed, clothes never came out ruin in any way, machine used a fair amount of water, but never exceed amount. Have use my Kenmore for years and have not had a problem yet, no problem of any kind, no dial slipping, no buttons sticking, no nothing. Received the machine I picked out without any dents or scratching marks on it. Same color all around, no fading. My Kenmore machine was not the cheapest but it was not the most expensive one either. It was the middle of the price range that I wanted to spend and I received everything I wanted on the machine.
Published: July 14, 2016
Barb of Saint Paul, MN
Source: consumeraffairs.com

I have the same range and had burning wires, sparks and popping noises from
I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.
Published: May 23, 2014
Monica of Lethbridge, AB
Source: consumeraffairs.com

Im pretty satisfied with my stove. The knobs to turn on the burner turn to
Im pretty satisfied with my stove. The knobs to turn on the burner turn to the left instead of the right (Im still adjusting to that), the self cleaning oven isnt great...when used, the racks became very discolored and I still had to clean the bottom of the stove.
Published: February 14, 2021
Marion of Belle Harbor, New York
Source: consumeraffairs.com

The stovetop grids are so easy to clean, you can lift them completely off a
The stovetop grids are so easy to clean, you can lift them completely off and polish the stove surface. Nice variety burners and center for grill, easy to make multiple pancakes at once. Oven is large and easy to clean, racks remove easily.
Published: February 5, 2021
Lee of Sandpoint, ID
Source: consumeraffairs.com

We splurged and purchased the Kenmore Elite Double Oven Model #79098023800
We splurged and purchased the Kenmore Elite Double Oven Model #79098023800 in 2009. It has worked fine and I have done self-cleaning on it several times over the past 3 1/2 years. However, since the last cleaning, the oven racks dont fit anymore and fall out of their grooves and this causes me great concern. I first thought it might be the racks that were the problem. I have an extra rack that came with the oven which I have not used in it since we bought it. When I tried that one, it too was too small and didnt sit safely within the grooves of the oven walls. I measured and compared it to the other rack and they were the same. Once I looked online, it appears that Im not the only one with this issue and it seems the oven walls have bowed out slightly and have created this problem. Having contacted Sears, they said they can send a tech out (at the cost of $75) to evaluate what my problem is and if and how it could be fixed. She said their system doesnt show that there is such a problem with their oven (or at least my model) and that quite often people blog about it but dont officially complain to the right department so they dont recognize the issue/hazard/problem. This is very concerning. I have three children in the house. I love to cook and bake, and Im now worried about the safety of my family and home. I have lived in a lot of houses over the past 30 years and have cooked/baked on up-teen amounts of ovens. Never and I mean never, have I seen this kind of problem. I find it hard to believe that Sears isnt aware that there is a manufacturing issue on some of their ovens! Shame, Sears, shame. You have officially lost a very dedicated consumer! And yes, Im going to complain to the right department. For anyone else who has this issue, please call Sears at 1 800 638 2772 and let them know so they cant claim that they have nothing in their systems regarding this issue!
Published: April 3, 2013
Kate of Mt. Juliet, TN
Source: consumeraffairs.com

We bought a Kenmore electric range/oven, model number 790.90152304. We use
We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.
Published: September 8, 2011
Daniel of Middleville , MI
Source: consumeraffairs.com

I purchased a Kenmore stove in September of 2013. The other night after bak
I purchased a Kenmore stove in September of 2013. The other night after baking a pizza, I turned the stove off by pressing the Stop button on the control panel. The panel started to spark, and then caught on FIRE! I was able to put the fire out, pulled the stove away from the wall, and removed the back panel. The control panel was completely burnt. Sears informed me that I should have bought the Master Protection Agreement for circumstances like this. It is 2 years old. Sears refused to stand behind their product and Vanessa, the company rep, informed me that I should have had it serviced yearly like it states in the manual. Nowhere in the manual does it recommend removing the back panel and checking the motherboard to see if it might potentially catch fire. Sears only attempt to make this right was to try and sell me a protection plan in case it happened again. An internet search showed that Kenmore stoves are known for this problem, but nothing is being done to correct it. I caution any buyer, DO NOT PURCHASE A KENMORE STOVE, and I would highly recommend that due to Sears lack of concern, do not purchase anything from this company.
Published: December 29, 2015
Fred of George, IA
Source: consumeraffairs.com

I purchased a Kenmore ultra dishwasher along with stove and fridge. 1 year
I purchased a Kenmore ultra dishwasher along with stove and fridge. 1 year and 3 moths later the motor went out in the dishwasher. The warranty was up at 1 year. We called a Sears technician out because we purchased at sears. They would not stand behind their product, after hours on the phone. Was told $400 for the motor, plus labor.
Published: November 10, 2019
Maege of Brooklyn, MI
Source: consumeraffairs.com

Model: Kenmore Stove Model 970-687131. The stoves finish was sold as a stai
Model: Kenmore Stove Model 970-687131. The stoves finish was sold as a stainless steel model, but really its just a stainless steel coated finishing not at all stainless steel at all.. I feel duped of course, because the FINISH is so terribly done its wearing out fast... (see picture attached). The proof in the pudding is that the VENT hole from the oven on the left hand side has caused the finishing to come right off. One day i was cleaning the stove and bam the finish right above the venting area washed right off... Not exactly what I call QUALITY...Next time I intend to take my trusty super magnet with me anywhere I intend to buy stainless appliances and ensure that they product is exactly that, stainless steel. Magnets dont stick to stainless steel 18/10 or higher far as I know and that should be proof enough, plus I can always ask more questions and check demo models more closer. I am definitely not planning on another KENMORE forever here after. Thats for sure...
Published: June 23, 2014
Joseph of Edmonton, AB
Source: consumeraffairs.com

This stove worked very well until it didnt. Ive had to replace all heating
This stove worked very well until it didnt. Ive had to replace all heating coils several time and it still quits working at the worse of times. Every time Ive used the self-cleaning feature it burns out the oven elements. I do not recommend.
Published: February 16, 2021
Judith of Allardt, TN
Source: consumeraffairs.com

My Kenmore double oven circuit board went bad a month after the warranty we
My Kenmore double oven circuit board went bad a month after the warranty went out. Called Sears and they said that I should have bought the extended warranty. They agreed to pay half the cost. A year later the new board went bad and I replaced it myself. Now a year after that the board is going bad yet again. The board cost about 200 bucks. There should be a recall on this expensive piece of junk. No more Sears products for me.
Published: June 20, 2015
Milton of Normal, IL
Source: consumeraffairs.com

Yesterday while baking, the inner glass door of my 3-year-old Kenmore oven
Yesterday while baking, the inner glass door of my 3-year-old Kenmore oven exploded, sending hot glass shards onto my kitchen floor and into the oven. Has anyone begun a class action lawsuit regarding this product? I have read numerous online reports that Sears does not back this product by repairing or replacing the oven door or damage to the owner. I attempted reporting to Sears customer service and was guided to how to dispose of the oven.
Published: January 6, 2016
Jean of Lanai City, HI
Source: consumeraffairs.com

After MORE Consumer Report Research (and you have to pay for this), for 201
After MORE Consumer Report Research (and you have to pay for this), for 2016 Microwave / Convection models, CR rated the Kenmore Elite 79080373310 an excellent unit out of the ones tested. I ordered it Thanksgiving morning, it was installed today 11/28. The convection oven does not reach temperature. Thinking the thermometers were bad, I went out and purchased a new one tonight. The Convection oven does not reach temperature. I called Sears (the Worst company to try and reach a department), after being transferred to the Philippines over and again, I was told a technician was schedule to come out on 12/12. Guess what, I am not waiting 2 weeks for a tech to come out to tell me the part is on back order. I want the unit exchanged immediately! What kind of junk is coming to consumers that we have to deal with this? They want me to wait 48 hrs to hear from the installation team.Updated on 12/19/2015: Continuation... Sears came out on 12/12 to replace the non working Kenmore Elite convection over the range unit. The installers did not re tape the exhaust vent and the vent air is being circulated through my cabinets. The new Kenmore Elite convection does NOT WORK! Once again hit 350/450 degrees (to check temp). Youre lucky if the temp gets to 300 degrees (yet the unit said it reached temp). I asked for a service tech to come out to verify that the oven was not getting to temp. Bob came out, tried to give me a line of bull that the electricity was not good but I immediately called an electrician who said The tech is trying to snow you. Dont believe him! Bob went on to say that the heating elements are located in the left rear causing uneven heating where the left will get done first and the right side would take more time. Bob went on to say that ALL the GEs and Kenmores he has worked on and as a matter of fact, all the new microwaves are NOT GETTING TO TEMP. He said most people use it to reheat, make popcorn, make a pizza. They dont bake/roast in it. Well my thinking this is FRAUD AND FALSE ADVERTISING as well as UNSAFE. Poultry, meats, etc. need to be cooked at a certain temp. If some inexperienced person follows a recipe... put in at 350, bake 25 minutes and takes it out to eat it, the poultry, meat will not be cooked because at 350 youd be lucky if the temp gets to 250. This is now my second Kenmore Elite and they are suppose to come out today between 1-5pm to install yet another 3 new Kenmore Elite. I am beside myself that Bob said all the GEs he installed in Monsey, NY are having the same problems. To me and my opinion, that means that the vendor who they purchased the heating elements is selling bad stuff. Where is quality control in the companies who are selling these products? In addition I feel that each time they remove/install, they are weakening the cabinets that the units are being installed in. Where does it stop? Who needs to take responsibility? There should be a recall on these and/or the companies need to send out a tech at their own expense to have the microwave/convection tested. To see that they reach temperature. This is UNSAFE for people wanting to bake or roast in the units.
Published: November 28, 2015
Lenore of Elmwood Park, NJ
Source: consumeraffairs.com

I should have rated the stove at 5 but I did 4 for selfish reasons. I have
I should have rated the stove at 5 but I did 4 for selfish reasons. I have had this stove for 15 years and all of the featured functions still work. I’m very satisfied with with the outcome of this stove. The only thing is that after this long time of usage it tends to make an odd sound when it is overheated. It sounds like a fan blowing. Otherwise it works very well.
Published: February 12, 2021
Jewell of Meridian, MS
Source: consumeraffairs.com

I purchased a Kenmore elite microwave three years ago. Model # 790-80373310
I purchased a Kenmore elite microwave three years ago. Model # 790-80373310. I only use my condo four months per year. So the unit is hardly used. It is an over the oven hooded convection as well. Problem is (could turn out to be a fire hazard) the microwave does not count down the seconds nor does it respond to stop or any other command. It just keeps on going. Sears response is that they would send someone for 249$ to look at it. I would like to know if I should report this to Safer Products Recall or if anyone has had a similar problem.
Published: February 9, 2017
Marcie of Boca Raton, FL
Source: consumeraffairs.com

I bought this over the range microwave from Sears a couple of years ago. I
I bought this over the range microwave from Sears a couple of years ago. I thought that 1000 watts would be plenty. However most food that you buy for the microwave directions, usually state 1100 watt ovens. The food doesnt seem to stay hot as long as food cooked on the range or in a conventional oven.
Published: July 11, 2019
Robert of Cleveland, Ohio
Source: consumeraffairs.com

I purchased my Kenmore refrigerator from my local Sears appliance sale. I w
I purchased my Kenmore refrigerator from my local Sears appliance sale. I was able to bundle a warranty package and included annual maintenance inspections to make my purchase worry free. The 25 cubic foot size of the refrigerator gave plenty of room. Also, the water and ice dispenser was a great addition to the fridge. Moreover, the stainless steel finish went well with the range and dishwasher in the kitchen which were all Kenmore and look fantastic. Their appliances are reliable and a good value.
Published: March 16, 2017
Jeffery of Henderson, NV
Source: consumeraffairs.com

We installed a Kenmore gas range top. It is stainless steel and looks spect
We installed a Kenmore gas range top. It is stainless steel and looks spectacular. The range performs extremely well and the temperatures seem to be very accurate. As for the value, again, I think things are grossly overpriced. We have owned this range for over 10 years and have never had the first service call.
Published: November 15, 2017
Sandra of Oxford, AL
Source: consumeraffairs.com

I bought the stove at Sears 2 years ago. 1 month later I had to replaced th
I bought the stove at Sears 2 years ago. 1 month later I had to replaced the control panel 100.00 dollars. 6 month later I had to replace a burner switch, burned out. And now my oven is out and I noticed that I have to replace the panel and all the wiring again. No thanks, I guess no oven until I CAN AFFORD A NEW ONE.
Published: February 1, 2015
Noe of Red Oak, TX
Source: consumeraffairs.com

I absolutely hate to put down such a venerable old name as Sears and Kenmor
I absolutely hate to put down such a venerable old name as Sears and Kenmore. I bought a brand new high end refrigerator, range microwave and dishwasher from Sears 6 years ago, and they have all been falling apart ever since. Its heartbreaking as I had old appliances that I chucked out that had served me well for 30 years, but after a kitchen remodel, I wanted all shiny new stainless steel appliances. The troubles started soon after purchase, and now two of the appliances are non-functional, and the other two are limping along.REFRIGERATOR - Be sure to look over very well any refrigerator you buy. For some odd reason, this Kenmore stops the rack several inches short of the rear of the fridge. Not only cheats you out of valuable space, things are constantly dropping down in the no mans land I call the back of my fridge. The worst part is the ice maker. The ice hopper would block up constantly, and Id have to manually pull out, bust up and defrost the ice in the ice hopper and clean it out - an easy hour wasted on this task. Now the ice maker does not work at all. The ice freezes in the water supply tube, and has to be defrosted by a hair dryer, which takes forever to do. Im tired of spending hours getting this darn ice maker to work. I just put ice cube trays in the freezer now. Its very disappointing.RANGE - From the get go, the range has had a strange hum when you turn on the jets, and the oven. It scared me at first, but the salesman that sold me the range told me its common for a hum noise when you first turn on the jets, and the oven. Strange, I thought, but it doesnt stop humming - it just sounds like a kitchen range practicing yoga...hummmmmm. The oven has to be set about 50 degrees hotter than the temperature asked for, otherwise youll find a raw turkey in your oven at dinnertime on Thanksgiving, like I did. I learned to adjust for the inaccurate temperature on the range, but 50 degrees? Sheesh!MICROWAVE - The door closure foot has broken twice, and good thing I bought two of them from the Appliance Parts Bank here in H.B. I have replaced two of them myself, not wanting to pay $75.00 minimum for a repairman to come and fix it. Also very annoying. Shoddy construction - plastic parts that are not made as well as my grandsons Lego parts!WORST PROBLEM & DANGEROUS... The microwave runs when it is in OFF position. In other words, if the door is closed, the microwave runs, never shuts off, and I mean HOT! A couple of times I have used it and went in the other room to do something and came back to almost a fire in my kitchen - smoke all over and the microwave still running. It has automatically shut off a couple of times. The door has to remain open at all times and the bright light is burning 24-7. Ive got to unplug the whole machine now as I dont want my house to burn down.DISHWASHER - What a piece! I use it seldom but water does not drain out properly. THATS ALL FOLKS - Very sorry, as I bought these from Sears because Sears was paying its reserve troops who were called to combat - my sense of love for that act alone propelled me to buy these units.
Published: December 5, 2014
shirley of Huntington Beach, CA
Source: consumeraffairs.com

I purchased a Kenmore glass top range ten years ago. It had everything that
I purchased a Kenmore glass top range ten years ago. It had everything that I wanted from a self cleaning feature, warming drawer, warming stove top burner to name a few. However, the first thing I had a problem with was the screws to the door handles were in constant need of tightening, then the area around the front of the handle cracked. I use my oven less than 6 times a week on average and only once a day.The other day, while waiting for my oven to preheat, there was an explosion, the door flew open and the inside of the oven was on fire. We managed to get it under control without having to call 911. And we were able to shut the oven off at the stove top (reading other reviews, people had to shut it off at the breaker). My house was full of smoke. Needless to say, I am in shock and horror over this situation. I cant for the life of me figure out why this happened. What if I were using the self cleaning mode? The oven would have been on lock!!! So I guess it would have blown the door off?I will not consider repairing the oven, nor will I consider another Kenmore appliance of any kind. I had also purchased a Kenmore dishwasher which never washed the dishes that well from the start and parts were cheaply made. We replaced that in 5 years time. I resent spending my hard earned money on junk that doesnt function well when you have it and it has to be replaced every 5 years. I have a 30 year old fridge in my basement and never had an issue with it - which is the way it used to be. You replaced those items because you wanted to update style and technology - not because it caught on fire and potentially could have burned the house down. What is more disturbing is that there are plenty of the same complaints on here about the fires and nothing has been done about it.
Published: June 7, 2015
A of Coatesville, PA
Source: consumeraffairs.com

We bought the Kenmore elite refrig. and electric cook stove. Both a piece o
We bought the Kenmore elite refrig. and electric cook stove. Both a piece of junk. Have had 3 yrs now and nothing but trouble... Refrig, compressor, blowers and other things have went out. The cook stove the panels kept going out, which we have gotten rid of and went back to our gas stove. The refrig. has another problem. It is showing the error F1. They will be out tomorrow to check it and it has only been about 3 months since the compressor and blowers were fixed... We are also having problem with the bottom freezer compartment. It keeps coming off its track... I recommend not spending your hard earned money on these two products... They are junk.
Published: October 12, 2016
Jan of Cumberland Furnace, TN
Source: consumeraffairs.com

My mother is a veteran of WWII but may be defeated by her Sears Kenmore ove
My mother is a veteran of WWII but may be defeated by her Sears Kenmore oven. She has a model 790 in wall oven which is an obvious lemon. It will frequently fail to complete a cycle (shuts off before cooking is done) and has ruined several batches of food. The problem appears to be a computer control module. While I was there over the thanksgiving holiday it abruptly locked up (as though about to go into self clean mode) with the holiday turkey inside. Fortunately we were able to locate the plug and unplug the thing (which still did not unlock the oven, but at least the dinner was not incinerated). We were worried about a fire and are grateful that it did not happen while we were out of the room. She has had at least four failures in the last year, but since the problem is intermittent (only once was it still malfunctioning when the tech arrived) it cant be verified for warranty replacement. The available service calls are limited to two days a week by the company Sears contracted with, so almost impossible to get the problem solved. Calls to Sears for repairs are often unreturned. Parts are apparently hard to come by (the control module was replaced, for example, but the part was ordered in February, arrived in August). Really disappointed in Sears... I was raised as a Sears customer, but am alienated by the way they treated my mom and disgusted by the drop in reliability. Used to think I could count on them, but no more.
Published: December 6, 2014
Jessie of San Antonio, TX
Source: consumeraffairs.com

I had a Kenmore refrigerator several years ago which lasted a very long tim
I had a Kenmore refrigerator several years ago which lasted a very long time. It had several different compartments so you could squish this on many different levels which made it easy to organize and arrange things. The top shelf could be placed really far down so that you could place large jugs of water, soup pots or other crock-pot type of devices there with no problems plus you could fit even a large turkey roaster in there during the holidays. So, I would not complain about the spacing. The refrigerator itself was very quiet. I could barely tell that it was running. You could easily adjust the dials inside to change the temperature of the refrigerator or freezer. There was no frost build up in the freezer ever. I would suggest this to anyone.
Published: November 28, 2015
Heidi of Ashburn, VA
Source: consumeraffairs.com

I have had this refrigerator for several years and I have never had a probl
I have had this refrigerator for several years and I have never had a problems with it. The seals are extremely tight and the insulation is great as I never have to turn it up very high. I have a family of 6 and there is plenty of room for storage. I do have extra drawers that I put on the shelves because with 4 teenagers it makes no difference how big your fridge is, there is never enough room. Mine is the color bisque, it matches my stove and my washer and dryer. I prefer this as it does not show prints and spots as easy as as white one does. Mine has a left opening as that is the way my kitchen is designed. I bought it on sale and it was extremely well priced. I would have bought it whether it was on sale or not as it was the only one I could find that completely met all of the things I wanted.
Published: September 15, 2016
Pam of Sturgis, SD
Source: consumeraffairs.com

I have never owned a stove that I loathe as much as I do the Kenmore glass
I have never owned a stove that I loathe as much as I do the Kenmore glass top stove that we have. Every week without fail, the handle comes apart, causing the glass door and white casing to fall to the ground and I have to screw the entire door and handle back on. We arent rough with this appliance. Its a piece of junk, period. Another thing is that the cooking elements dont provide consistent heat. If I want to boil water to make a cup of tea, I swear I have to wait five minutes before the water in the kettle comes to a boil. I really detest this stove and I am counting the days until it finally gives up the ghost so I can buy a decent stove.
Published: November 18, 2014
Molly of Chateauguay, QC
Source: consumeraffairs.com

This product would be a good case for having negative numbers in the rating
This product would be a good case for having negative numbers in the rating system. We are in the position of having to replace a perfectly functional and expensive microwave / convection oven because the company chose to make a poor quality vent and light button that cannot be replaced for less than $300. These buttons fall through the panel and have no way of being fixed unless you pay an exorbitant repair.
Published: December 14, 2016
Michael of Phoenix, AZ
Source: consumeraffairs.com

Our 6-year old Kenmore 790 electric range made a pop noise and began emitti
Our 6-year old Kenmore 790 electric range made a pop noise and began emitting acrid electrical smoke the other night (2/26/2015). A repair person was dispatched today and we were told that the range requires $575 worth of repairs, which cannot be performed until March 10th. At that point we will have been without an oven or stove for nearly 2 weeks. I am absolutely furious that after just a little research, I find that Sears has been selling a faulty piece of junk. Had I not been in the room to turn off the oven, pull it away from the wall and unplug it, the stupid piece of crap could have burned down my house!!!! I am filing a complaint with CPSC and will make sure that I spread the word every place I can to ensure that everyone knows that Sears is selling a lemon. Not. Cool.
Published: March 1, 2015
Cira of San Pedro, CA
Source: consumeraffairs.com

We bought the Sears Kenmore Elite double wall oven and the problem is that
We bought the Sears Kenmore Elite double wall oven and the problem is that every time you cycle the oven through the clean cycle, the oven will not work. This has happened 3 times already where you have to pull the oven out of the wall (enclosure) and hit or replace the thermal switch to make the oven work. We have insurance through Consumers Power and they come out for the fix but there is definitely a serious design flaw with the oven. I called Sears and they said, the 1-yr. warranty is expired, and, have a nice day. We are never again purchasing from Sears.
Published: September 11, 2012
Steven of Harrison Twp., MI
Source: consumeraffairs.com

Kenmore Elite has a proven record for quality and is guaranteed for an exte
Kenmore Elite has a proven record for quality and is guaranteed for an extended length of time against defects and manufacturers mistakes. It has lots of different cycles for specific dishes and silverware to offer the cleanest dishes that look hand washed and dried. They come out totally clean and sparkling every time. There is nothing I dislike about the dishwasher except having to clean the inside of the dishwasher when the dirty dishes leave a residue on the inside. It has an automatic dishwashing cleaner.
Published: May 7, 2017
Rochelle of Rivesville, WV
Source: consumeraffairs.com

Kenmore model # 79092803013 electric range oven started smelling plastic bu
Kenmore model # 79092803013 electric range oven started smelling plastic burn every time I turned on the oven. Well, I should have turned it off but I didnt. Thanks to God it didnt cause any major damages including fatalities. The baking and broiling elements stopped working and decided to open the back panel of the range. To my surprise the control board and the harness was burned and melted until changed to complete black. They should have recalled their products knowing their safety issues. The sad thing is all my appliances are Kenmore. I will never buy their products again. Be Aware!!!
Published: September 7, 2017
Rahel of Alexandria, VA
Source: consumeraffairs.com

I have purchased Kenmore appliances since 1962. Washer, Dryer, dishwasher,
I have purchased Kenmore appliances since 1962. Washer, Dryer, dishwasher, range, microwave and even an electric can opener. I have complained loudly and often about this washing machine. I have contacted the Sears store where I purchased a washer & dryer in August 2012. The design of this machine is unbelievable and I am far from satisfied. This machine requires that one put the clothes and detergent and/or bleach in with the clothes. The machine immediately locks and fills with about a quart of water. Meanwhile, the clothes are setting in strong soapy water or bleach for over a minute. Subsequently, it results in spotted and ruined clothing, towels, sheets, etc. In addition, you can only wash clothes in the delicate cycle, to prevent ripping and shredding of laundry. Once the cycle is finished, one must go to the rinse/spin cycle in order to add Downy. This wastes water.Finally, I was directed to Repair Service where the Rep told me that the cost of a one year warranty was $80.00. She said that I only had to pay her $49.99 at that time and to give a check to the repairman for the additional $30.01 on the day of service. I thought it odd that she would not allow me to pay the entire $80.00 while on the phone but went along with it anyway. I was in TOTAL SHOCK when the repairman told me that I had to write him a check for $80.00. I explained to him what the Warranty Rep had told me and he said that the Warranty was $49.99 per month with an $80.00 deductible each visit. Who in his or her right mind would pay $599.88 for a contract on a washing machine? One could purchase a top of the line washer for this amount.SEARS IS GOING OUT OF BUSINESS AS A RESULT OF POOR SALES (I WONDER WHY). Do not make any purchase from Sears because the motto on the doors of each store say, Satisfaction guaranteed or your money back is not worth the ink that it was stamped on with! Sears has promised to refund me $49.99+$80.00+$30.00 gift card. This paltry sum does not even begin to reimburse me for all of the discolors clothes, towels, blankets and all of the discolored clothes that have been ruined by this machine! My attorney (Consumer Affairs attorney) is filing a lawsuit in federal court. If anyone else wants to join in on this lawsuit, you may e-mail me! Do not waste your time trying to deal with corporate because they will do nothing to help you. I am 71 years old and was not told of the bad features on this machine.
Published: April 18, 2017
Eva of Chester, VA
Source: consumeraffairs.com

I had the original Maytag Gemini double oven range. I have now had the Kenm
I had the original Maytag Gemini double oven range. I have now had the Kenmore Elite Double Oven Range for 2+ years. The new range is far superior. Of course the double ovens being the same size is a great help. Overall, the technology of the Kenmore range is fabulous. I have one main concern, though.... why dont they poll people that own these expensive appliances and ask us what features we want, need or desire? The timer on this range drives me INSANE! Its non-stop, and could seriously wake the dead. I know there is no way to make my second need happen, but, the bottom oven opens onto the floor..... very hard to lift something heavy in and out. Overall, though, this range is far superior to the Gemini.
Published: September 18, 2014
Dr. Jean of Rockledge, FL
Source: consumeraffairs.com

About 2 years ago I bought the full elite kitchen appliances. BIG MISTAKE!
About 2 years ago I bought the full elite kitchen appliances. BIG MISTAKE! Few months after installation of all appliances the dishwasher didnt clean well. Called for service. The idiot that came said my dishes were too clean then the fridge was leaking water by the water dispenser and another idiot said maybe we close it too hard then the double oven trapped moisture between the glass and the third idiot said because we are by the beach and its cold outside and the oven is hot - so the worst appliances service and all. I will never ever buy anything from sears ever again.
Published: October 11, 2014
Taghreed of Huntington Beach, CA
Source: consumeraffairs.com

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