I purchased a Kenmore oven and the racks keep falling while cooking. I called the Sears outlet store where I purchased the oven and was told to try buying new oven racks. I purchased new oven racks through Sears and still while cooking a turkey the same problem existed with new racks. It caused a grease fire and I was burnt. After several calls to Sears I finally spoke to a corporate person who sent a repairman out at Sears expense. The Repairman said he could not fix the problem the oven walls were defective. The serviceman immediately called Sears from my home on his cell phone and I was offered 20% off a new oven if I purchased from Sears.I told the corporate person I would not accept that offer of 20% and that my oven is only three years old. It should last at least 15 years and would be talking to his supervisor on the next business day. I also told him I was going to seek legal advice, expose Sears through our local news station in the SF Bay Area if this issue was not resolved. Im shocked that this has taken so many phone calls and a service call and I still was offered 20% off a new oven and not a replacement oven. I have purchased numerous appliances through Sears and never received a run around such as this. This is a Health and Safety issue. I see other complaints such as mine online regarding wall ovens purchased through Sears. We should all seek legal help and expose Sears on the way they are handling their health and safety issues.

Not satisfied with Kenmore products. I bought dishwasher, stove washer, and dryer from them. All my appliances have had issues. Thankful I bought outsource warranty company. Only they cannot cover refrigerator compressor. Said that it was covered by Sears. Now dealing with Sears warranty they want to charge 89.00 for service call. If they find more wrong they will charge me for the parts. Never will I buy from Sears ever again. When you call them you can barely understand what they are saying. They hung up on me because I want to talk with manager. After reading all the reviews I struggle what to do.

It was perfect. I would buy another one if I could afford it. It kept everything cooled or frozen exactly how it should. It was HUGE. Lots of room for any size container. The places in the door were awesome. The drawers were big and roomy as well. The freezer side wasnt hampered by the ice maker either. I loved the stainless steel. Easy to clean. Shiny. Sexy. Much better than the typical textured outside of most refrigerators. Smooth. Lovely. It was priced perfectly. Mid-range. It was a scratch and dent model too so there was an additional discount which made it much more appealing to me and much more affordable.

Our Kenmore Elite Model 790.48193000 has been broken for almost two years. I am sure that Sears Warranty Service provider is waiting for the 3 year service contract to expire. After the first cleaning in the top oven, the temperature of the oven was not controllable. If set at 425 it would go to temp and then go down to various lower temperatures. Often as low as 219 degrees. Countless meals were ruined. Sears phone service providers were painfully sympathetic and scheduled 8 appointments over the last year and a half. Control boards were replaced, recalibrations were made and each time the service person pronounced the oven fine. But each time we try to cook something in the oven it is ruined because the temperature drops. We finally got moved to the elite lemon guarantee replacement department and after expressing deep unhappiness and growing frustration we were sent up to a supervisor who approved a $970 replacement credit. The double oven is selling for about $2500. How is this a replacement after a year and a half of broken oven? So dont waste your money on Kenmore or Sears products and dont buy their service agreement.

I was cooking a frozen pizza Wednesday night when I heard a loud breaking of glass. It was my oven door. The whole glass shattered. Thank God something was holding the glass together avoiding glass on the floor this time! Yes, this has happen twice since buying it brand new in 2014!!! Thinking about a lawsuit because they want me to pay because its not under a warranty anymore! Very mad without an oven in a two year old house!

We have been pleased with our refrigerators performance – it has been reliable and efficient. We have plenty of room in the fridge and freezer and we like that we can rearrange the shelves if needed. We are able to fit everything we need in the fridge. There is a lot of usable space on the door too. We like the overall appearance of our refrigerator – the stainless steel finish matches our other appliances and makes the kitchen look nicer and less dated than it did. Large appliances are expensive but, in this case, we felt like it was a good investment because its a brand that we trust and have had good experience with in the past.

Kenmore oven Model 790.9745 - We purchased our house in July 2014 and didnt notice at the time that the front glass of the oven was missing. We ordered a new glass front, installed it and a few months later, the front glass exploded and went all over the kitchen. Then we realized that must have been why the glass was missing when we bought the house. We replaced the glass again and the other day the same thing happened. Three times in three years. Each time someone was standing near the oven while it was baking at 350 degrees when the glass exploded. We were lucky no one got hurt.It was unusual that the dogs or kids werent in the kitchen with us at the time as they usually are! In addition to the glass exploding three times that we know of, the control panel had a F-10 error which is run away temperature. The smoke detectors went off in the house to alert us to that problem due to the extreme heat coming from the oven. This oven needs to be recalled. It seems like this is a problem many people have had in reading the reviews!

The oven racks in my oven keep falling. Food gets spilled every time. I have burned my hands twice. Tried to get Sears to address problem. Their solution was for me to buy new racks. They are not responsible.

I have owned by Kenmore Washer and Dryer for over 20 years. It has been reliable and I have had only a couple minor issues with them, but not bothersome enough to call for repair. Occasionally, in the washer, a load will become unbalanced and because I am not strong enough to adjust the feet on the bottom, I just rearranged the clothes inside the washer to stop the loud banging noise. With the dryer, the only issue I have is that it seems that the heat sensor might be off a little because it feels to me like the dryer is always drying on a high setting not matter what setting I select. To deal with this on my delicate fabrics, I dry them on touch-up which is a somewhat cool setting. But I would say for owning these appliances for over 20 years, I am very satisfied with them.

I purchased the double oven range in 2006. Since that time I have continued to experience problems with the main board electrical panel. It has continued to malfunction by going completely blank, beeping randomly, not allowing buttons to be pressed, turning off while in mid-cook and more issues of inconvenience. I have had service on my range performed by Sears-certified technicians several times and the issue continues to re-occur. Service dates and costs issues include: June 30th 2014 - main board electrical panel replaced for a total cost of $413.12 August 27th 2014 - main board electrical panel replaced. November 4th 2014 - main board electrical panel replaced. December 10th 2014 - main board electrical panel replaced and broiler burner fixed.Since that time I have continued to experience the same problem with the main board electrical panel. The range has again begun to malfunction to the point where it has become nearly inoperable. I have recently called Sears-certified technicians and was informed that there was nothing they could do and I would again need to pay $400-$500 for a service visit and part to repair the same issue again.Given the multiple issues with the same part, I feel there is a defect either with the parts or with my specific range that should be repaired or replaced without any additional costs from the consumer. I purchased a top of the line oven and have continued to experience the same problem even after multiple attempts of repair and additional money that has been put into a unit that should still be working properly.

The Kenmore microwave oven was installed by our contractor, new, April 2018. It immediately developed problems: blowing fuse, turning off immediately, etc. It was service five times in the first year. I think it should have been replaced, but no. Their warranty literature says it will be fixed or replaced but thats not how it works out. Most of the issues were with the design of the door latch. This I find is a common issue with microwave ovens. The servicer took over 5 months to figure it out and repair. Now the microwave oven is blowing circuit breaker again but its out of warranty so Sears refuses to cover repairs or replace. Doesnt matter to them they they manufactured a faulty product. Once out of warranty its screw you.

I did choose the slide-in model not realizing that there is an oven size compromise, so it is no fault of Kenmore. The programming features are too many to understand, too. But oven and warming drawer work great and the placement of top burners is good, however, I wish there was a medium-size burner for saucepans and also wish I could use cast iron on the smooth top. Overall, Ive turned out many great 25 pound turkeys with all the trimmings for Thanksgiving.

My Kenmore Self-Cleaning range is 5 years old, and about two years ago, I noticed the oven racks were falling out of the groves. The oven box seems to have bowed out and the racks fall out and do not fit anymore. I assumed Sears would take responsibility for this as this should never happen. When I brought the problem to them, they said I must buy new racks costing about $150.00 and that there was no recall on this problem. I think this is unfair and irresponsible on the part of Sears to not recall these ranges or at the very least, replace at no charge the racks.I have been a faithful Kenmore customer for over 30 years, but I will never buy another Kenmore appliance or any appliance from Sears again unless they do the right thing and correct this problem. Without proper fitting racks, the oven is virtually unusable, not to mention a safety hazard as hot items placed on the racks can cause injury when the racks fall out of the groves. I have been burnt more than once due to this. Shame on you Sears!

I have all Kenmore appliances. Never had a problem with any of them. I have the washer, dryer, stove, refrigerator. Didnt buy the warranties on them because knew I wouldnt need them. Know a lot of people that own Kenmore - never heard of any problems.

Economical, enjoyable, and convenient. The Kenmore had the features that I wanted within my price range. This is why I initially made the decision to purchase the particular model. In terms of the brand, it is known for quality and this is why I was comfortable choosing one of their products and it has met expectations. I like the styling of the refrigerator. It fits in well in the kitchen and looks good while being functional and doing its job of keeping the familys food fresh and cold. I also like the water and ice dispenser because it makes it easy and convenient to get filtered water and I dont have to worry about keeping ice cube trays full. However, sometimes ice forms on the bottom and makes a mess in the kitchen. We havent figured out exactly why, so I wish they fix this issue and make it so that it doesnt leak water inside and cause this issue.

We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.

Ive had this range for 6-7 years now. The motherboard was replaced 8 times in 4 years (fading, blinking, etc) and yet Sears would NOT replace it, they did extend my warranty one time, but its the absolute worst. If this range (Gas, Elite, Model 790) is not a lemon, I dont know what is. The repair guy (Mikey, on a first name basis because he was here so much) came to replace it one time and the one he brought, brand new, didnt work. I would never purchase another Sears product. Kenmore used to the Gold Standard and Sears used to be the King of customer service, no longer.

Oven works well with excellent temperature control so whenever you set the temp to what is called for you get the proper result. The controls are easy to use, read, and operate. The oven timer is easy to set and use as well as the clock.

I had a Kenmore Range MOD# 790.9611. It turned on while my child and I were not home and burned our apartment down to the stud, leaving us homeless and with absolutely nothing. Everything we had is gone and Kenmore doesnt want to take responsibility for their product. Mind you I have not used the stove in several months because we do not eat at home during the summer.

I love the pretty color, it matches my other kitchen appliances perfectly. Its very nice and I like the way they made the switches and buttons on it. I love the size too cause it holds all my dishes perfectly with plenty of space. I love the way its made all my dishes fit in each little space just right. I really love the way the Kenmore washes. My dishes always come out really clean Spot free. I would recommend this dishwasher to others. Great buy. It was in my price range and something that I could afford. It was very fairly priced and affordable. I really love it. Thank you Kenmore.

In 2002, we had a new home built and purchased all new Kenmore Appliances. That was a huge mistake. The range almost burned our home down. When the oven got stuck on high and wont shut off, I had to throw the breaker as the oven was too hot to touch. That was a couple of years ago. Sears wouldnt do anything for me. Lets see the Kenmore dishwasher as it had two motors and three thermal fuses replaced. The microwave door is cracking all the way up the handle for no reason. The fridge drawers have broken twice. No wonder Sears is just about out of business.

The dishwasher does extremely well even on burnt on food. Removes grease with ease and rinses cleanly. It is so easy to operate that even my 10 year old uses it. Being the parent of two children and having a busy life the capacity of the dishwasher is very important. It hold all of our daily dishes and glasses in one wash cycle. The easy clean exterior of the dishwasher is very nice. The controls are not overly obvious and the appliance is eye catching. The interior shelves are nicely arranged and look good. The overall price of this dishwasher is very comparable to many others on the market, but unlike the others this product works very well. We have had no issues with this model.

I just purchased this range Friday after Thanksgiving 2015 and less than a week the burner caps got SOMETHING on it and it wont come off. The touch pad is ultra-sensitive when cleaning. (You can turn on the warmer, oven light, or even set the timer.) This is very frustrating. You have to WIPE WITH A WET, SOAPY cloth then a dry, no lint cloth so that it doesnt smudge. That also goes for the stainless. This range costs a mint too much to have to go through the inconvenience of this clean-up. As far as all the functions of the range, they seem to be working fine. Give me a couple of months and I will get back to you as to whether I am satisfied with this purchase.

Installers messed up cabinetry, didnt fix. Temp on oven wrong all the time. I had to build a 2 by 18 plug or it would have just been open to under my stairs.

We have always bought Kenmore appliances and have had great service from Sears. We have Kenmore washer, dryer, dishwasher, stove and fridge and freezer. We have been married for 50 years and always had Kenmore appliances. I would highly recommend them. It is too bad that they have closed down all the stores in Canada.

Poor quality material. It is rusting in every corner! Also is coming apart. The control panel is loose. The burners are getting hard to clean. The top oven, I keep it covered with aluminum foil, otherwise if you cook something and it falls on the top of the stove, it’s going to stain the paint.

Kenmore Elite Double Oven Range 7909731 - I would rate this and Sears customer service at -0- stars if I could. Purchased this range in November 2016. I do a good bit of baking, so paid to upgrade to Kenmore Elite convection double oven. I have purchased Kenmore appliances for over 25 years with no issues. This will be the last one. Began having issues with the convection ovens fan not working or maintaining temperature in December. Raw AND burned cookies. First service call in January. I was told there was nothing wrong with the temperature after the tech shot his laser thermometer in there to check, says I have to wait 15 minutes after the oven SAYS its preheated to the set temperature and that I shouldnt put more than one thing in the oven... what? Thats why you pay more for convection!He replaced some screws that were sitting in the bottom and left. Whatever... tried baking muffins didnt rise, raw middles and burnt outsides. 2nd service call. The day tech was supposed to be there calls and says not coming, will order a new control panel and reschedule. After replacement, baking takes at least 20 minutes longer than recipe indicates, overbrowning outside. 3rd service call. This tech tells me the oven is 25 degrees over what it should be and recalibrated. Next baking attempt, the temperature decreases to 180. Ok, Im thinking maybe I hit something. Next day, baking again. Preheats to 350 and then starts beeping, flashing error codes FJ5. a locked and a 9 with ... Call Sears, tech scheduled for next day between 8 am and 5 pm, will call 30 minutes before arriving. Calls me in driveway and says he will not wait, will not come back and they are not allowed to call before the first call. Was on the phone at least 6 times with Sears customer service. When the tech comes back 5 DAYS LATER, hes never heard of the error codes and is ordering the same control panel that was replaced 6 months ago. This is ridiculous. I will never buy from Sears again. The lack of customer service is appalling.

The only thing I can say as a 25 year contractor is stay away from this line, not worth the money. I used Pro, refrig, oven, cooktop, 2 dishwashers and you know what I havent had problems with? my Ninja blender! Everyone of the Pro pieces have had either a design issue or a quality issue, I have replaced and repaired every piece in my kitchen. If youre looking to buy high end Kenmore Pro is just for looks. Contact me Ill will tell you the list of items.

DO NOT BUY FROM SEARS! Please help to get Sears to own up to their stoves that are fire hazards... I purchased a stove at Sears 3 years ago... has plastic handle on top of oven door and is self cleaning. I used the self clean for first time and got little brown spots on handle.. called and their response was use Mr Clean eraser... spots got worse after each self clean. On December 22 2014 I put on my self clean for 2 hours, left the house and came to find out my oven door had melted! I called Sears and they said would send out tech to look at it but I would get charged for it (no warranty). I told them that it was a serious fire issue and I was not going to pay for tech to come out and tell me Yep it burned and is no good! Warnings tell you not to put plastic near high/intense heat! They said someone would contact me about the issue... after repeated attempts, no one got back to me until end of January!I had to purchase new stove as this one was unusable ($900). Sears kept asking me for model # but I did not have as I had gotten rid of old stove and for them to review the Dec 22 call... This went on until last Friday and all they could do was offer me a $50 gift card!!! They acknowledged that they screwed up and this was the best they could do! Sears does not care about their products or customers. I am out $900 because of Sears and most of you know that I am a single income parent. Worst case is that had I used the major self clean option, my house could have burned! 3 days before Christmas and Sears did not care! PLEASE POST THIS AS PEOPLE WHO HAVE PLASTIC OVEN DOOR HANDLES NEED TO BE AWARE THAT THE STOVE CAN CATCH FIRE! PLASTIC AND HIGH HEAT DO NOT GO WELL TOGETHER.

Purchased Elite Gas Range in 2011. Serviced twice after self-clean caused oven control board to fail. I noticed I am not alone. This is not cheap to fix. If you are buying Kenmore, check the service history! Sad to say I will no longer be buying Kenmore appliances. Now a 3000.00 oven!

My husband and I went to Sears appliance in Clifton March 6, 2014. The salesperson was rushing to make a sale, but we insisted on asking questions like, Can the microwave be used with the rack that is inside it? He told us they sell them with the rack because it can be used with the rack. We paid $400 for the Kenmore over the range microwave oven. We even purchased the extended warranty. With both the manufacturers warranty and the extended warranty we felt safe. Well, the microwave caught on fire and when we called we got a royal run-around for 3 hours. Sears blamed the manufacturer, the manufacturer blamed Sears, then Sears blamed me for using the microwave. The consumer is now blamed for using the appliance as the sales person said it could be used. This microwave has a rack to be used when cooking. It worked well for 6 months, then it caught on fire. When we asked about the warranty and manual, it turns out that the consumer is at fault no matter what happens.My house could have caught on fire. I have a microwave oven that should not be sold because of its tendency to catch on fire or blow up. The techs used the words blow up, not me. It is a fire hazard. Sears will neither replace nor will they repair the microwave. The people at Sears dont know that Kenmore is a part of that company and that they have the same numbers. Its ridiculous. I took pictures of the charred section. I thought Sears was better than that. I guess the best suggestion is dont buy microwave ovens from Sears. I checked other reviews and they all give terrible reviews. I should have read those first.

We had our Kenmore electric range for only 3 years when the oven temperature broke. After getting a technician to replace the sensor probe, we learned the entire electronic control board needed to be replaced as the oven continued to overheat. The cost of replacing this part was too expensive so after just 3 years we need to buy a new range. I WILL NEVER buy a Kenmore product again.

Every time I use the dryer it gets the job done. It doesnt take hours to dry them and it allows me to get more dry in half the time. I would recommend in using this dryer to help save time. It is time saving and has really helped me get my drying done. With the setting on the dryer, I can control the dry I need for my clothes. I like that is dryer is compact and it has a wonderful look to it, it is modern and fits next to my washer easily. Having the matching set will make any washroom complete and beautiful. Not everyone likes going out spending big money on washers and dryers. I found that this price was in my price range, it wasnt too high and you are getting the product for your money so you never have to worry about overspending.

Kenmore appliances used to be reliable but have gone down so much that my husband as a builder, after using them for over 15+ years finally had to recently switch brand/distributors. Where to begin?! Less than one month after installation the refrigerator ice maker broke. Fixed it and it broke again. Now we just buy ice. We are so sick of dealing with appts etc. Its loud and seems to always be making all kinds of crazy noises. Our double oven also new - from the get go convection fan wasnt and still isnt working properly even after being “fixed”. Top element rattles loud even though screwed in tight, service tells us its because the inside is made so cheap they all rattle even if tightened - nothing they can do about it. So every time we cook we have to listen to a loud rattle. Every day I am reminded how much I despise Sears and Kenmore appliances for the garbage they sold us, wasted our money, and didnt stand behind. Our flat top stove is the only thing I love.

Nice looking oven, but it Shuts down randomly - F44 code. Had it replaced in less than a month after purchasing it NEW and the replacement does the exact same thing. SUCKS! We do not want this computerized **. Just give me a manual operated oven! We are going to have to get something other than this oven.

I purchased a Kenmore Gas Range Model 790.74419810 on September 6, 2019 from a local Sears store in Southern California as a gift for my niece. The appliance was not delivered to my niece until October 29, 2019. Just 29 days after having the appliance installed my niece was cooking Thanksgiving dinner on November 28, 2019 at 350 degrees when she heard a loud crash from the kitchen. She ran in the kitchen to discover that the inner oven door glass had shattered all over the inside of the range peppering Thanksgiving dinner with shards of hot glass. Her Thanksgiving dinner was completely ruined and the only thing she had to be thankful about was that her two year old son was nowhere near the shards of hot glass when the oven door glass shattered. After further research the day after Thanksgiving we learned that Sears has had this issue with Kenmore ranges ever since 2011 and numerous injuries have resulted over the past 8 years. Despite countless complaints to the CPSC Sears has chosen not to issue a recall nor take the affected model off the market. My wife and I attempted, on November 29, 2019, over the phone with the third party in India Sears has outsourced customer to, to acquire a refund for the obviously defective product but the only response we received was a technician would come out to verify that the glass had actually shattered.As a last resort to get some sort of satisfaction, my wife and I returned to the Sears store on Black Friday November 29, 2109 where we purchased the defective product and forced the store manager to pick up the defective range and refund our money. The Kenmore Gas Range Model 790 is a dangerous product that will soon severely injure someone. Sears is negligent and has with full knowledge continued to sell a dangerous and defective product and all the while focused on profit rather than safety. Please help save the public from this corporate greed.

The washer is great performance because it wash your clothes so good then take the stains out and wash your clothes very quick. I love this washer. Have it for 5 years and loved every loads I wash. This washer is very reliable. Have a warranty on it so if it act up I will get a replacement but right now it still working great. Im going get the dryer sooner. The appearance is very nice when I first got it and it was easy to worked it and know what to do when washing your clothes in loads. Im telling everyone to get this dryer if they in need of a good dryer. The value of this dryer is very low price. There are a lot of dryer on sale but do your research online and you will see which dryer you want to buy with the right price range.

I have an electric range from Kenmore. This stove/oven does a wonderful job with its cooking temps. Some electric stoves overheat and does not cook properly but Ive never had that issue with my Kenmore. I trust my stove to cook at the proper temps that I put it on. I really have no complaints as far as I can think of and Im happy with my ownership of Kenmore products.

I have never had any problems out of mine. I would recommend it to everyone looking to purchase a dishwasher. They should get one them. They are good quality, long lasting and dependable. Everybody should have this brand. They are really good on their sizes. They have the right size for everybody. They have a long range of models so Im sure you will find the right size one you are looking for.Very good looking models. They look somewhat similar but you can tell the difference between them. I have a black one to match my other appliances but I really liked the one I have and the stainless ones they are very nice. They dont really cost that much for the quality of them. Its well worth it but Im a firm believer in you pay for what you get and you get good merchandise with this company.

This range has a vent in the rear area of the burners. When I run the oven, very hot air blows out into the room from the oven. It is so hot that I cannot use the oven at all during the summer months and have burned my fingers by touching this unused part of the range too. I live in the CA central valley and have good air conditioning but it heats up my whole kitchen, running for up to 30 minutes after the oven/broiler has shut off. The manual confirms that heat from the oven comes thru the vent. I have never had a gas oven that does this. I paid $1274.99 plus tax & delivery for the stove in December of 2011 when remodeling. I had hoped for a good stove to last for a long time. Secondly, when you set the oven for 350 Degrees, it runs so cold that I have to set it up to at least 375 to complete the baking. I am so disappointed with my purchase that I have decided not to buy any more from Sears.

Purchased a Kenmore elite set of washer & dryer in July 2013. The washer is constantly getting unbalanced and cannot be left unattended because water keeps running until I stop and re-arrange the clothes. Sears has been out 4 times in 3 weeks to work on washer -- still not working properly.

My Kenmore stove has a digital display on the top center of stove. Two weeks ago, my son was home and noticed smoke coming from the kitchen. He realized that the stove was on fire. He ran to the fuse box and turned off the electricity. He then started to put the fire out. By then, the house was on fire. He was able to put the fire out, but it was too late. Cabinets, walls, floor, and kitchen was burnt badly. It has cost more than I can afford to fix everything. Well, the fire was caused by the timer of the stove, which you can see in the picture. I tried to contact Kenmore, but of course they gave me the runaround. Now, I have a burnt kitchen. I am unable to afford to fix and cant afford another stove.

We had both the washer and dryer and they were, although basic, very efficient. The pair was relatively quiet, and the washer had an automatic bleach dispenser. The dryer did a fair job. I believe these were near bottom of the cost curve. Even though we replaced both units, they were both in good operating condition after ten years. We gave them to a neighbor who had rental properties and they are still going strong there. There were some options that we did not have, and that we wanted, so we upgraded and looked quite awhile before deciding. We wanted an HE unit, and we wanted the bells and whistles that tell you when stuff is done. We wanted more settings on the dryer. So we went to Sears and actually found something that suited us very well. We ended up, however, purchasing Whirlpool, because of the customer service at Lowes.The units were white. Dirt tended to accumulate under the lid of the washer and it needed wiped out regularly (which probably should be done at any rate). They were, as I said, pretty basic. White, utilitarian. Kenmore appliances, of any type (and weve had several so I can say this from first-hand experience) are some of the best appliances available anywhere. The units range from basic to sophisticated, and the price tag increases as the options are added. In the long run the value is, in my opinion, excellent. I would highly recommend any Kenmore appliance.

This Kenmore washer is very energy efficient and does a great job cleaning my laundry. This is a good product and it has been nothing but reliable. I have had it for a few years and have never had to replace or have any repairs done. Mines white because all my other appliances are and its easier to keep everything matching. It is also worth every penny. I did some comparison before purchasing and believe this was the best quality product in our price range and am extremely satisfied with the purchase. I would definitely recommend this product.

I bought a Kenmore Side by Side Refrigerator (Model 10651139214) 33 months ago, less than three years from SEARS. All lights stopped working, all at once. I called the number on the manual and was told that someone could be scheduled to diagnose the problem for a fee of $149 and also that my refrigerator had only a one year warranty and I did not pay extra for extended service. I scheduled the appointment reluctantly. I had a local, and trusted for years, repairman come to take a look. He checked everything and related to the lights, looking at the tech sheet and online. It is determined that the part that is needed is $215 just for the part and it is on backorder with no projected date of arrival. My repairman also said that this specific refrigerator has a Tech Service Alert attached to it, meaning several people have had the same problem. BUT Kenmore does NOT back up their product. What ever happened to good companies backing up what they sell? I will never purchase a Kenmore product again. My purchase from SEARS this time included this refrigerator, a flat top stove and range hood and a dishwasher. The Samsung (another review I left here) stove had issues within the first two weeks and I was told that the stovetop wearing through in two weeks is considered a blemish and isnt covered.

My Kenmore stove is not two years old and has an area where the oven vents on the upper left side that burned the paint and it is now peeling away. It burned the first time I used the self cleaning oven and is now peeling. I will not pay the $80 fee just to have them come and look at it when it is something that is obviously wrong with the manufacturing. Also one side of the oven gets hotter than the other. Dont buy their refrigerators either.

It is an awesome product and is very easy to clean. Wipes down easily. Temperature Tunes down right away. And the oven works really well. I have always loved this brand. They are fairly inexpensive. And they never disappoint.

First electric stove top and while it did take some adjusting from cooking on a gas range, I am happy I chose my 6 burner Kenmore stove/oven. The Turbo boil and warm zone are a huge plus. Really one one place for a large pan, which is upfront so that is good. This is for a smaller to medium kitchen in my opinion.

We purchased our Kenmore stove Model #790.97453804 in June 2010 and until this weekend everything ran smoothly. Just as we had finished dinner the outer glass on the oven door exploded!! Glass blew out about 3 ft. all over the kitchen floor. Our grandson had just walked past the door. This could have been far worse than it was. A visit to Sears on Sunday proved futile as, you guessed it, they had not heard of this happening and didnt know this type thing could happen. Luckily I had taken pictures of everything as proof & showed them. All they did was provide phone numbers, which I called. They could only schedule a service call. I checked the internet for any recalls on this particular model and found none. So we bought another stove but it was NOT a Kenmore. No more Kenmore appliances for our family.

Purchased a ceramic top Kenmore stove in July 2011. Model #790-92303012. Worked fine until 1/31/2015. Preheated the oven to 350 degrees to bake a pizza. The top surface of the stove was not in use. The pizza had been in the stove for 2 or 3 minutes when the stove began to make screeching noises. The control panel completely lit up, then most of it went dark and smoke began to curl up from the back of the stove. Flames shot up from the back but quickly died away, however the smoke grew more intense.I was able to quickly jerk the stove away from the wall and pull the plug, killing the power. Noticed as I did so that the electrical wires inside the back panel (visible through the slots in the back) were glowing orange. There was smoke damage to the wall behind the stove and the kitchen and half the house had that electrical fire smell - which lingered for a few days. With the power gone and the fuel source (the insulation of the wires) consumed the fire was contained. The stove was obviously shot.Contacted Sears that evening and was given a number to call and was eventually given a claim number. Everyone connected with Sears has been polite but so far there has been no meaningful response, and it is doubtful they will accept any responsibility. Too bad, we have been loyal customers owning a Kenmore refrigerator and a Kenmore Elite microwave.We are fortunate that our homeowners insurance will assist with the purchase of a replacement stove. But Sears Kenmore has a major engineering defect that is inexcusable. After reading comments from other unsatisfied customers there are numerous and more serious hazards connected with Kenmore products. I would not feel safe purchasing a Kenmore stove as a replacement and could not recommend them to anyone.

Kenmore Ultra Bake Oven - So apparently this is a thing with Kenmore ovens? I was not in the kitchen when I heard a pop followed by lots of crackling. No one was near the oven, thank god. The oven is 8 years old, but we really dont use it often and do not treat it roughly. There is no good reason why an oven door should explode. This seems to be a well-known problem and yet there are no consumer warnings on new ovens and no recalls that I can find. These ovens are dangerous and should not be in peoples homes. Kenmore should take responsibility for creating an inferior product instead of blaming this obvious defect on consumer use. Very disappointed.

This oven cost $1,400. In the fall of 2009, the motherboard crashed. In 2010, it was only used for 8 months. I returned it sometime in November of 2012 because the motherboard completely went down. The manager at Sears, Sarasota, said nothing can be done, but they can give me a 10% discount on a new stove. Talk about not standing behind your sales. My advice to everyone is to buy from a small store so that owner has a commitment to you and the community. I’m taking it back to Sears and dumping it on their doorstep, with sign that says “New stove. No support” and my email on it. What more can I do?

I had purchased a Kenmore wall oven back in December 2011. A few months ago, the racks were not fitting properly and the pan with food kept spilling and crashing onto the element and I kept getting burned. Last straw was last evening when I burned my arm pretty good when trying to rescue a falling pan. I went to Sears this morning and they told me it was probably the racks so I ordered 2. Now reading all the complaints, I see that it probably is not the racks but the product itself and it is no longer under warranty. The sales people looked at me like I was nuts when describing this problem.

I bought this refrigerator in December 2012, along with a gas range which has been serviced, already, too. The refrigerator door will not close and the thermostat went out. I always get the extended warranty. My parents taught me that. They have not had to buy a TV in over 20 years due to extended warranties. When parts arent available, new. The door, per the repairman was not covered under the warranty because our abuse caused it. HELLO!! I was sitting at the dining room table and I saw the light shining. Thinking someone had forgotten to close the door, I closed it. I could hear the seal and it popped open again. IT’S NEW!! Why should a thermostat go out on a new refrigerator or the door not shut or stay shut!!! Whats worse, we have always bought Sears appliances. When I married 40 years ago, my parents gave us their old Coldspot from Sears and it was over 20 years old then. We kept it until we out grew it family wise and bought our own and kept it over 20 years, a Kenmore. Now, this. I am angry and thoroughly disgusted with what has happened to a haloed name. WE SHUT THE DOOR TOO HARD!!?? The Coldspot still works.

Sears Kenmore Elite Convection Microwave Hood - Paid over $600 on sale for this item in July, 2012. Was installed about three months later. Now, as of April 2016, the microwave no longer works. For about the last three months, the microwave would work if I jiggled the door a couple of times after setting the time - however, randomly, it would turn itself off in the middle of the cooking cycle. Now, no matter what I try to do to get the oven to work, nothing! This is the last Kenmore appliance I ever buy. Remodeled the kitchen in 2012 and purchased all new Kenmore Elite appliances. After the experience with this microwave, I am done with Kenmore. I would hope that a microwave which retails for over $900 would last a little more than a few years!

This is the second electric oven I purchase from Kenmore. The first broke in 2 yrs... The second a yr.. I spend so much money... Still dont have a working stove.. its GARBAGE!!.. The same with 2 washer machine.. GARBAGE!!!!

We purchased Kenmore washing machine 110.26132410 in March 2016. It has been the “washing machine from hell.” First I noticed the huge amount of lint in the filter of the dryer (same dryer I had with the old washer) when I laundered towels, and these towels were becoming frayed and worn. Then I noticed that there were holes in some towels, as if eaten out by bleach. I had used only as much bleach as indicated in the manual and put it in the bleach dispenser. Finally before my one year warranty ran out, I called for a technician. He found nothing wrong, but noticed that the bleach on my shelf was the “splash-less” type. He said that the bleach just goes to the bottom of the tub and could just stay there and not mix with the water enough and therefore get on the towels. He suggested that I use the “liquid” type bleach. There was no mention in the manual to use only the liquid bleach. I will say that there have been no new holes in my towels, but my towels have continued to wear out at an unusually high rate, and the lint filter on the dryer is still completely full after each load. I also noticed that this washer did not clean well and sometimes noticed that some clothes were not even wet. When I bought this, I had thought that the feature of “deep fill” would be useful, but found that it could only be used with “heavy duty” setting or above, not for “normal” or below. This washer has proven to be very unsatisfactory, and I will buy a new washer when I can afford to do so.

I have to basically hand wash with soap and a scrub brush beforehand in order to have them come out clean. I am beginning to think of dishwashers as sanitizers rather than something that actually cleans the dishes. Its really quite frustrating. I can fit a lot in there, even though its pretty small. The only issue I have is that some cups dont fit in the top and pans have to be washed separately but thats pretty normal. Its nothing special really, just your typical dishwasher, but its a sleek black that fits nicely with my stove and oven. That being said, it isnt ugly either. As I said before, Im dissatisfied because I shouldnt be required to hand wash my dishes before putting them in the dishwasher. Its not only this one Ive had this problem with though, nor this brand.

It had a cycle that was extra powerful and extra hot for baking dishes to make sure they were fully cleaned. It was a little pricier than I initially wanted to have but I liked it. The look was black stainless steel and it had a lot of the features that I liked and wanted because the previous dishwasher I had was horrible and wouldnt clean anything. The Kenmore dishwasher was inexpensive and I cook a lot in the oven and get tired of having to soak the dishes prior to putting them in the dishwasher. The only main issue I want changed is that it has water spots at times after they are dried. I have to take them out after they are washed and dry them off or they will spot.

This stove worked very well until it didnt. Ive had to replace all heating coils several time and it still quits working at the worse of times. Every time Ive used the self-cleaning feature it burns out the oven elements. I do not recommend.

We've had our Kenmore range for 14 years and have never had a problem. Oven works great and temperature is true to the setting you select. Would definitely recommend Kenmore.

Purchased a Kenmore Elite Refrigerator 2.5 years ago. 3 Months ago the Ice maker started dripping water and freezing up. Cost 270.00 for a repair person to come out and realign the water feed to the ice maker. Now the entire unit is not getting cold. $400 worth of parts and a bill to me for $367 plus $99 service fee. The Kenmore Elite Over the stove Microwave purchased a 14 months ago, fan was staying on. Service fee was going to be an additional $249 for the service technician to look at it while he was already at my home. The phone center where you had to call would not discuss any other options and even had the nerve to keep me on the line every time I called trying to sell me a home warranty on appliances that are less than 3 years old!!!Is that what we can expect from Kenmore? For their products to not even last a year after warranties run out? Based on the cost of the $500 a year warranty and $249 service call repair costs they must believe that their equipment will break down at least twice a year for the warranty to be effective or save the consumer money. I Think I will try another Brand.

Thoroughly washed clothes without trouble. Never had a problem with it, continues to run after multiple years of use. Quiet as well, easy to use. I have had this washer for many years and see myself using it for many more to come. Would recommend to friends. Ive never had nor will I ever have a better washing machine. The appearance is sleek, innovative, and modern. It goes well with the interior of my home as well as the dryer that I own. I couldnt ask for a dryer that looks any different. The value is what you pay for, and in this case its well worth the price. It falls into a good range and is inexpensive compared to other washers.

I was turning on the simmer select burner, and heard a gun shot like noise coming from range. It was terrifying and boiling water from the other burner splashed on my hand. Everything went dead on the stove. It tripped the circuit breaker. I called customer service and product recalls 5 times and kept getting transferred. No one seemed to care, other than to tell me our stove is not subject to recall. I consider this not only a waste of money, but a safety issue.

Only had this piece of junk about a month when grease got between the glass panels on the oven door. The thing was under warranty so a man from Sears came out to fix it. He got the door disassembled, but was unable to put it back together. Days later, another guy came out to finish the job. The grease between the glass panels is still there! Later, upon hitting the BAKE and START buttons, the LED readout would read PRE HEATING, but unknown to us, the oven would arbitrarily refuse to light - no rhyme, no reason! A lot of meals were lost. We were STILL under warranty, so another Sears man came out. He replaced a part, but a couple of weeks later, the problem returned. He came out again with yet another part (more of this cheesy circuit board crap). Oven still wouldnt work. He returned again with yet another new part (expensive), couldnt fix the problem, left the part with us and went back to Sears, never to return. To this day the problem still whimsically comes and goes.Adding insult to injury, the oven has now begun to shut off in the middle of operation. The display panel reads E2 F3. It might just as well read, Tough luck, loser! Breads, pies, chicken, turkey, roasts. There wasnt anything my mother couldnt bake or broil with her gas range, and the thing didnt have a single circuit board, transistor, diode, capacitor or resistor in it. My Kenmore Ultra Bake Self Cleaning Super Capacity Gas Range is loaded with space-age electronic components and now it cant even bake a ** cookie!

I have always trusted Kenmore appliances to deliver value, performance and reliability. The fact that they are readily available in most areas in America matters since I move a lot. Its nice to know a dealer is nearby for necessary repairs, or more likely, to buy a newer version. There were many models to choose from so I could get the one that fit my apartment situation perfectly. I had a basic model and it was a size good there but also transitioned to my first house with no problem. It was very easy to clean, and keep clean. However its always a battle to chose between amount of features versus price. And more variety in shelving arrangements would have been nice. Gallon milk jugs and 2 liter soda bottles are a challenge in smaller fridges.

Kenmore Range model 970-67843 - Hello, We are hoping that you can help us resolve our defective Kenmore range, which we purchased new from Sears in Kelowna, BC 4 years ago. We have always purchased Kenmore appliances, and have always been happy with them. So when we lost our home to a fire in 2009, and rebuilt it, we once again, purchased all Kenmore appliances including Frigidaire manufactured range and fridge. We felt confident that we were buying a quality product, but did purchase the 3 year extended warranty as well, which has of course, expired. Then this Thanksgiving, Oct 2014, we had just about finished cooking our Thanksgiving dinner when we heard a buzzing noise and saw black smoke coming from the back to the range. We turned it off and the next day, turned the oven on, only to find that it did not work at all. The cooktop does work still. We called Sears only to be told that the warranty was expired and we were out of luck. So we took the range to a repair service, who told us that it would cost us at least $500.00 to fix the oven. This does not seem right, when our appliance is only four years old. Clearly there was a manufacturing defect. We cannot afford to buy a new range, or pay hundreds of dollars to fix this one, and we are asking Frigidaire, as the manufacturer, to stand behind your product. We have been without an oven for two months now, and that is not an easy thing at this time of year. Please respond and let us know that we can feel confident in our purchase. This stove is not only defective, but dangerous, and should be recalled.

Our Kenmore dishwasher has a fairly large capacity, sufficient for my small family. The dishwasher performs quietly and gets our eating utensils dried spotlessly. The only problem I have is that the controls are not easy to get at. In my case, the kitchen countertop overhangs the dishwasher controls. Other than that, this purchase has to be one of my best investments. We went to Sears to price appliance and wound up with a package deal (ie: refrigerator, gas stove, and the dishwasher). They are all Kenmores.

Kenmore Electric Range Model 790. Do not purchase this product!! The past few years we have been dealing with this range going directly to broil while baking. Almost started a house fire when it first happened. After calling and writing Sears I have gotten no response, no help or assistance with repair and there has been no recall even though I have read hundreds of similar incidents. I have unplugged it, reset breaker, and it works for a week or two then does it again. I have learned to cook using broil but it gets too hot and code error F10 flashes. Absolute terrible product and I am disappointed in Sears for not helping people out and for safety reasons, getting these ranges out of peoples homes. No wonder Sears is all but going out of business. You cannot run a successful business selling this kind of appliance. PLEASE RECALL THIS ELECTRIC RANGE!!

Purchased range on March 19/2011. April 2015 I started to self cleaning, pushed the start and the oven died. Only the stove top works. Service came to repair and charged me $96.05 and told my husband the cost to repair would be approx. $1,000.00 plus tax & plus labour. They also informed him that this happens a lot with this brand and the manuf. does not care. I checked if there was a recall but I am not good with the computer and DID not find anything. I would never buy a Kenmore again and never shop at Sears again. I am cutting my Sears card after I finish.

It has been reliable so far for 2 years and never an issue. Had one Kenmore microwave before for 15 years before it gave out and never an issue. They are worth the money and easy to use. I would recommend any product that is kenmore. Refrigerator, stove and microwave since I have owned all 3.

I had not used the oven for a few months in the summer. Went to bake something and the house smelled like burned plastic. All kinds of weird noises like popping and banging were happening. It really freaked me out and made me feel it was not safe to operate the oven and will not. Looking to buy a new one. The stove is 10 years old but if it were newer, I would not be happy and go after Sears. I am not sure if I am satisfied or not because I do not know the life expectancy of a range.

After building a new house, we decided to get a nice stove and bought the Kenmore Elite 790, plus Kenmore microwave, dishwasher, refrigerator (all stainless). The stove has been a disappointment ever since. Top burners seem to have very little control. Oven has never worked right. Sometimes when baking, it switches to broil and burns food. Sometimes when it switches, it overheats and an error code displays. Sometimes, you put on bake, and the broiler comes on. Yesterday, the inner burner of the triple burner quit working. Besides that, we have only had to replace the control panel on the dishwasher. I think I would prefer non-electronic controls on stoves and dishwashers; older stove controls lasted forever. Anyway, my next stove will not be a Kenmore. Spend all that money on that piece of junk.

I purchased a Kenmore Elite 14 months ago and used the self cleaning for the first time and when I opened the oven after the cleaning cycle was completed the paint on the bottom of the oven was blistered. I have made over 10 calls to Kenmore/Sears and have gotten nowhere because I didnt purchase the extended warranty, so now I have a $1700 oven that I cant use. Kenmore and Sears need to stand behind their products. To everyone that I have shown the pictures of the inside they all say this is a defect and not to use the oven since its getting too hot that the paint blistered.

I own a Kenmore Range Model # 790.97453804. Its about 5 years old. Last night just after dinner the glass on the front of the door exploded! Shattering into pieces all over our kitchen for no apparent reason. I contacted two numbers, one for Sears, and one for Kenmore. Neither customer service person would do anything to listen to my problem or what happened. Like little programmed robots they repeated over and over it is out of warranty and they will send a technician out to assess what needs to be fixed at which time I can pay them for the repairs plus labor or pay for the service call. I decided to go online and order the parts myself. During the course of conversation with the repair specialist I find out: 1) This is a known issue. 2) The stove was manufactured by Frigidaire. 3) Its an issue with insulation in the door frame (part #7 on the diagram of the door). 4) The manufacturer recommends you replace it every 18 months. To which I responded, and how are we supposed to know that? Technician responded I am the parts specialist and we have the resources from the manufacturer. Its extremely sad that something as dangerous as this can continue and nobody is doing anything about the defective product.

The range is easy to use and heats up really fast. It would be better if it had an induction system. The range does not appear to come with a hood and fan system which would be helpful if they did offer those to go with it. I like that it comes in different colors. Very helpful that it comes in gas and electric. Knobs come off for easy cleaning and the top raises so you can get underneath.

My 10 months old barely used not one spill caught on fire cooking Thanksgiving turkey. The fire was huge from turkey dripping a little. I thought it was an isolated incident. Three months later (I cleaned the oven and it was spotless), Paula Dean French toast casserole spilled and caused a huge scary smokey fire during a bridal luncheon. Sears has done nothing except charge me a service call to have 2 technicians come out and look at it. The bottom of the oven is melted. I am furious! Sears told me I should have purchased the extended warranty. (12 months old) My old oven lasted 28 years with 10 times the use! Sears wont do anything. Charged me 140 dollars to have 2 technicians come and stand there and look at it. They didnt remove or check anything

They came with my house and were 8 years old. 6 years later they are still working great. I have a Kenmore fridge, microwave, electric stove, dishwasher, electric washer and dryer. I would highly recommend these products to home buyers who want quality products that will last. I have not had to call a repairman for any of these products. When it finally comes time to replace these appliances I will replace them with Kenmore products because of how great my current appliances have been.

They have good equipment. No problem. l would tell everyone that need stove, washer, dishwasher, and all appliances from Kenmore. I have a Kenmore freezer. A Kenmore dishwasher. When my dishes stop working they came out to check and got it fix it. My friend is buying a washer and dryer on Oct.3. 2015 from Kenmore.

My wife was baking cookies in our Kenmore oven. Thankfully she, her friend, and both of our kids were not standing near it. All of a sudden, for no apparent reason, the glass on the oven door exploded violently sending pieces of glass flying up to 10 feet away from the oven. Fortunately, our kitchen island took the brunt of the explosion. We were amazed to find thousands of pieces of glass lying on our kitchen floor.

Motherboard causes oven to overheat to the point it could cause a fire.

We purchased Kenmore 790.80332310 in April, 2018. We upgraded all of our appliances. We had our original Kenmore appliances for 20 years. On New Years Day, 2019 I cooked on top of our Kenmore range and in the oven. While cooking the fan from the Kenmore over-range microwave automatically came on as usual. After a period, it stopped. I had not used the microwave at all that day. I completed cooking on the range top but the food in the oven continued to bake. I walked in the adjacent Family Room to watch the Rose Bowl parade. While sitting watching the parade, I began smelling a strange odor. While walking into kitchen, my husband and I heard a loud boom. I walked to the microwave, there was a flame inside the cabinet and the glass turn table was totally shattered. We moved into action to smother the fire to prevent the flame from accessing the magnetron. The next day, we called Sears Service. The technician was scheduled for a 12:00 PM to 5 PM window of time. At 6:19 PM, I received a text that technician was on the way. At 7:00 PM I called, dispatcher could not locate technician. A technician was rescheduled for Monday. The technical arrived on Monday and said that he came on Friday but could not see an address (our address is located on our mailbox). When the technician viewed the cabinet of the microwave and he stated that he had never seen anything like that. He called his senior team but stated that he was having difficulty in cell phone service. He could forward photos of the cabinet to the Senior Team. The exterior of the microwave looks brand new. The technician departed. We received an email stating that the fire was caused by customer negligence. Therefore, the warranty was cancelled and no further action would be taken. We called Service. We were told that the microwave was totally burned by us. We explained that this microwave is setting in our cabinet. It is totally burned. If you walked into our kitchen you would never know about the damage within the cabinet. Of course, my husband disconnected the microwave from electricity to prevent another fire from happening. We asked for another technician to make an assessment of the damage. We were told that we would have to pay a service charge for a technician to come out again. We consented to pay the charge for an assessment. Sears then proceeded to attempt to send the same technician again. My husband called in protest. He was told that the particular technician was the technician for this area. We are totally disappointed in this defective product and the Customer Service rendered by Sears. They have no regard for the customers who purchase their products.

Our Kenmore (aka Whirlpool) front load washer, model C4810, purchased July 2010 requires a nearly $400 computer replacement. Sears charges $84 (with tax) to have a technician tell us it will require a $400 repair, then very generously offers us a $75 coupon toward a new washer ($1,000 or over). What a slap in the face this offer is! Especially after purchasing four major appliances from Sears three years ago (along with numerous items since). Our gas stove (Kenmore) and refrigerator (Whirlpool) are starting to show many issues as well. I cant understand how Kenmore/Whirlpool can be top rated in Consumers Reports and etc. They can have their coupon. Ill go with a domestically made lesser known washer this time around. Same for the other appliances when they go.

Purchased the Kenmore Elite model when building a new home. This model was a great value with all the options wanted. It has proven extremely reliable and efficient.

About 2 years ago I bought the full elite kitchen appliances. BIG MISTAKE! Few months after installation of all appliances the dishwasher didnt clean well. Called for service. The idiot that came said my dishes were too clean then the fridge was leaking water by the water dispenser and another idiot said maybe we close it too hard then the double oven trapped moisture between the glass and the third idiot said because we are by the beach and its cold outside and the oven is hot - so the worst appliances service and all. I will never ever buy anything from sears ever again.

It washes my clothes clean and dries my clothes in a good timely manner. I have used other washers and have had issues with them in the past. I have also had washer and dryers not wash and dry my clothes thoroughly. It fits just the usually size load. Its not a higher duty dryer and washer. Those ones were out of my price range. But I dont have any complaints about the load size. I live by myself. I like the appearance of my washer and dryer. It doesnt look old or used and its easy to use. It has the basic knobs but very stylish. Overall others would complain and want the newer model but this one I am very happy with. The value of this washer and dryer is very least expensive but is stylish enough to look like youre not poor and cant afford a nice washer. I love these models of washers and dryers. I think these models are the best around for people that cant afford the newest models around.

Sears Kenmore has made some of the most reliable appliances I have ever purchased! I purchased my stove in 1998 and Im still using it. It isnt digital; which I prefer because digital appliances need too many repairs and are very costly when the circuitry breaks down. The con is they dont brown as well as metal ovens. Im saddened to see Sears closing its stores. I would definitely research to find who carries Kenmore when purchasing appliances, as Im sure they have updated them.

I purchased a Kenmore Power Miser 12 Model #153.331414HA water heater six years ago. The heater was rated as a 15 year heater. In the last six years, I have replaced the pilot light assembly three times and cleaned it countless others and for the last year I have had to manually light the pilot everyday in order to get hot water. I order a replacement pilot assembly and installed it. The replacement unit failed after two days. It was obvious to even me who is not a mechanical whiz that the thermocoupler on the pilot unit was not shielded from the open burner flames thus causing it to overheat and shut off. At the same time I purchased a gas range. The ignitors for the stove top have not worked properly since about one year after purchase. Only one burner will ignite and you have to manually light the others to cook. Also for the last two years, the oven will not heat to the proper temperature (i.e., about 200 degrees lower than the setting on the control unit). I too have experienced poor customer service from SEARS including having to pay $75 dollars for warranty repairs, customer support staff obviously located in Mumbai, India not being able to answer questions about parts or service, delays in scheduling repair times, and my wife was put on hold off and on for over four hours trying to get her questions answered and to get a repair time scheduled even though she asked repeatedly to be transferred to a supervisor. The supervisor was no greater help than the customer service representative. I have since bought a competitors brand of hot water heater because it is made in American and their customer support staff are located in the United States. I also filed a complaint with the Chicago Office of the Better Business Bureau about these appliances. SEARS has responded that their records only show one service call to them and I informed them that their records are inaccurate because there were two repair calls for the same issue. SEARS has informed the BBB that they will not reimburse me for the cost of the hot water heater or even for the cost of the replacement pilot light unit I recently purchased which failed nor have they addressed the issue with the gas range. I have asked the BBB to inquire as to how many service calls SEARS has received nationally regarding replacement of the pilot light unit on this model of hot water heater and the number or percentage of these calls which were repeat service calls to replace the pilot light unit. I also asked why I cannot be reimbursed for replacement pilot light unit I just recently purchased that failed since there should be some limited warranty of 30 or 60 days on even parts. We will see how they respond. If anyone else out there has had similar issues with either this model hot water heater or with their gas range I would like to know.

Our Oven/Stove is a Induction Stove top and its wonderful, the best appliance we have ever owned. Set the temperature the same for cooking items and get great results. Cools quickly, no burning your fingers. The confection setting for the Oven works so much better than a standard oven as well, cooks more evenly. Love this appliance.

The control panel is on the right side. If you boil water/cook on the stove just below the control panel, sometimes the solder on the circuit board will dissolve and the microwave will not function. If you have the minimum clearance required between your stove-top microwave and the stove burners, also avoid boiling water in large pots just below the microwave control panel. No problems now that I know what went wrong with the first one.

I rent my home so I didnt buy this stove but I use it pretty much every day. Its a white Kenmore, ceramic top with 4 burners. One of those is a double burner. I just did the self cleaning on it, which took 3 hours (not as long as some ovens). It burned off pretty much everything but left some crusties between the crack of the door and the oven but other than that it cleaned itself great (I just had to wipe the ash out). The top is fairly easy to clean but to get the ceramic really clean and shiny I use the Kenmore cooktop ceramic cleaner. Its wonderful.

We purchased the Kenmore Elite Double Oven Gas Range Model 790 in Nov. 2011 & contrary to our usual approach, bought the 3-year extended warranty in part because the stove was expensive, being on sale for almost $1800. On Oct 30, 2014, the oven would not heat & a technician replaced the upper oven bake ignitor. Whew!...we thought. Lucky for us we had the extended warranty. But wait...on Feb. 9, 2015, with the extended warranty expired by about 2 1/2 months, the oven was turned on for use. While waiting for it to pre-heat, the oven started beeping wildly, then a terrible electrical burning smell flooded the house. My husband raced to the kitchen to see flames shooting out of the vents in the back. He managed to get the fire out and the gas turned off. The entire backside of wires was charred. We took photos & went to Sears where the Manager told us there was nothing he could do. He said it was up to the Service (1-800-4-MY HOME). We were incredulous that Sears does not have its own managers making these types of customer service decisions, but rather that the repair service to which they contact has that authority! I reminded him this was not a user error in that we did not set off a grease fire, but that the stove CAUGHT ON FIRE! We suggested that we thought Sears should take that very seriously, as a house fire could have resulted. He went on to repeat that Service would charge us to come out to verify & assess the damage & likely offer us no satisfaction. We previously bought appliances from Sears, but no longer. All our friends are incredulous that Sears is not replacing this stove.

My dishes always come out great. I never have to rewash. All I ever do is just put them up. It is fast and not too loud. Never disappoint. The size was perfect for my kitchen. I dont have a big kitchen so I need a med dishwasher. This one is great. I do not see why you need a bigger one unless big family. I needed one in black so they got me one. It is sleek and I love how it matches my other Kenmore stove and microwave. Now I just need Kenmore fridge. The price was great. One of the key factor I bought the item. And I found that I got great performance for the value. I love my dishwasher and always will.

I bought a Kenmore stove August 2013 for close to $1,000. This week as my husband was standing in front of it (luckily) there was a puff of smoke out the back and it stopped working. We were told by Sears that they could send out a repairman for $240. My husband removed the digital controls and you can plainly see the part that caught fire. He took it to our local Sears and the manager said it would not have been covered under warranty anyway because all that covers is the drive train of the stove. Basically the shell, since this isnt a car we are talking about. He said he could order the part for $109 and it would take 5-7 days to come in. We told him we thought Sears should cover that cost and they would not. In the past 20 years we have completely furnished two kitchens from Sears in an attempt to keep the company afloat. I will never buy anything from them again. I hope when the customer service people - wherever they are - get their pink slips, they see that I have signed them.

Kenmore glass top electric stove model 790 purchased 2011 - I used the broiler to cook a burger. When it was done, I turned off the oven and left the door ajar. After 15 minutes I heard the oven door fall off, first one side then the other. While screwing the handle screw back on, the whole tempered glass oven window exploded. Thank goodness I had glasses on, a thick shirt, pants and socks or I would have been cut up. My little dog was just behind me but I blocked the flying glass that flew onto counters and into the next room.When I checked the model no. online I found out that so many of this model have had the glass door explode, that pressure was put on Sears to recall this model. Those who got new glass doors had them explode again and some people had them explode a third time. Also luckily the oven had cooled down when it exploded but many people had hot glass shot at them. This model shouldnt even be on a showroom anymore.

My Kenmore range is only 5 1/2 years old and I am told that the computer board in the front of the range has to be replaced at a cost of $443.00 plus instillation cost $118.00. My burners and oven no longer work. We have bought many appliances from Sears over the years and I will not go back nor will I buy another Kenmore product. Upon moving to a new home 5-6 years ago, we bought a Kenmore fridge, dishwasher, range, washer and dryer. I am very disappointed with the stove and the operation of it.

We purchased this washer/dryer combo about 2 years ago and I have never been happy. MY clothes do not come out clean, only refreshed. The tank never fills with enough water to clean anything. The clothes get wet and flop around. I wash very small loads and I have to wash dishcloths and kitchen towels 2 or 3 times. This is not saving water. Every few weeks, I boil my dishcloths and kitchen on the stove to get them clean. I called for service and was told that this was the way this washer worked. I have been happy in the past with Kenmore appliances, but not this time. I am going to replace this 2 year old washer soon.

A Kenmore oven purchased about 7 years ago seems to have a faulty circuit breaker. The broiler turns on by itself. The oven apparently doesnt even need to be turned on. It nearly burnt my home down (several times). The only way to turn the broiler off was to pull the oven out of the wall and unplug the oven. Sears offered $150, which doesnt even cover repairs. And if posts are true, it doesnt even fix the problem. Make right on this. Look it up: Kenmore oven broiler. Dont risk your families’ lives with Kenmore! I just paid $750 for a new oven which you owe us for. I am not taking a chance with my family’s lives because of poor manufacturing and negligence of human safety. I will not drop this because I care about innocent people who believe their oven will not erupt in flames on its own. Start living up to human decency and take care of this. I am one of many but I will not let this drop.

I attempted to retrieve a baked casserole from my Kenmore ceramic-top range/oven and when I bent to reach into the oven, the vented heat blew right at my eyes. I jumped back and almost fell. Eyes were reddened into next day; the left worse than right because I lowered myself with my left side closer to the oven. So far, I enjoy the stovetop and size of the range but the excessive heat at eye level seems like a flaw in the overall design and dangerous. Is there any recall or repair that should be done?

Bought a Frigidaire appliance package for a new home build in 2008. 36 Cooktop, 30 Double wall oven, Dishwasher, and side by side Fridge. All in stainless steel. Had to replace the wall oven within 4 years, replaced dishwasher a year later. Cooktop is now on its second service for a product recall and will most likely be replaced very soon. Fridge quit making ice within 6 years. Replaced wall oven with Kenmore Pro (another Frigidaire/Electrolux product). It had to be serviced within a year and is crapping out again but is now out of warranty. Sure dont make stuff like they used to. Rest assured that my replacements will not have those names attached. >$10,000 in 10 years time on appliances is pretty ridiculous. I gave them 2 stars because they are helpful and nice when I call for recall service.