I bought my Kenmore range a few years ago and I smell gas especially when using the broiler. A serviceman did come out and also checked the oven temp. He said all was fine. I still smell gas when using the broiler for a few minutes. I must also preheat the oven long and set 5-20 degrees higher. Sears should have stuck with Kenmore, Craftsman, and their durable jeans. They started sending their work out and that was their downfall. What a shame!

My parents bought Kenmore fridges and I continue this practice because they recommended this brand. I had purchased two other refrigerators and liked Kenmore better. I really did like the size and the design of the fridge. I liked the versatile way you could arrange shelving the way you liked. Easy to store products and has lots of storage space in doors too. You could put beverages in the door if you chose to or put them on shelves. I like arranging the placement of products in fridge myself. I also liked temperature control in the very front of fridge as well as the placement of the butter dish and a designated space for my eggs. I liked the ice maker, glass shelves, crisper and frost-free freezer. It had air holes and I could manage the door handles. I also liked the color and that it was well lit and insulated. Added water purifier made plenty of ice. It kept food cold and did not sweat. There were no coils exposed on the back making it easy to clean. However, fridge was a disappointment. The top crisper broke many times and had to repeatedly replace it. The door holders kept breaking and the bottom ledge cracked too. The material it was made is not strong and parts were expensive. The plastic used inside the refrigerator was a wrong choice. There was also a pattern on door handles that grabbed dirt. You had to constantly clean the handles. I would like wheels on fridge so I could easily clean behind and under it.

I purchased my Kenmore electric glass cooktop approximately 10 years ago, and its been the worst stove my husband and I have ever had! Even from the beginning! It takes forever to heat up. Ive had cheap stoves that preheat in half the time than this stove and this one cost us a pretty penny! Not to mention the burners that are supposed to be quick boil, HA! Its like that old adage, a watched pot never boils! And the minute we got it home, liquid leaked down the vent holes and got between the glass, and there was nothing in the manual about how to clean it, so there it stayed, disgusting looking for the past 10 years, annoying the ** out of me. Until today when I saw something on Google and YouTube on how to clean that, FINALLY! So I did. Well, guess what? Those darn vents are extremely DANGEROUS! They are like razor blades. Sears should make those things so they are dull around the edges. I sliced my finger open on them and had to go to urgent care. Why is it so darn difficult to clean inside that glass anyway, yet so easy for it to get dirty? Nobody want drips of grease running down inside their glass forever! Disgusting! Ir to have to injure themselves trying to clean it. On top of that, now my oven front has a gap from the glass! What do I do? I hate Kenmore! Worst oven ever!

I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.

The oven racks fall with little or no weight placed on them. It is so bad that they now dont fit. Ive read online that the interior lining of the oven expands and the racks fall. This is a MAJOR safety hazard. I have been burned and my wife has been burned as a result. After informing the operator who took my call that I am an attorney, the operator transferred me to a line for immediate help. The immediate help was for the operator and not me, as the transferred line hung up on me.

They have good equipment. No problem. l would tell everyone that need stove, washer, dishwasher, and all appliances from Kenmore. I have a Kenmore freezer. A Kenmore dishwasher. When my dishes stop working they came out to check and got it fix it. My friend is buying a washer and dryer on Oct.3. 2015 from Kenmore.

Just purchased a gas convection style freestanding oven Model# 790-74239311. After first week light bulb in oven burnt out. Finally replaced last week and it just burnt out again. What gives? I have been very satisfied with the baking performance, but cant bake in a dark oven!!!

Burn hazard due to oven racks falling. Apparently this is a well-known and well-documented hazard. These ovens are manufactured by Frigidaire for Kenmore and Jenn-Air with only the cosmetics being different. Same defect in both. Jenn Air has recalled and replaced the defective products, Sears is in denial. The problem is that when the self-cleaning mode is used, the oven sidewalls expand, allowing the racks to fall, resulting in burns. So far, weve been lucky, but if a small child or pet were in the vicinity... it could be tragic. We purchased all high end Kenmore Elite when we redid our kitchen. The factory service was a joke. We filed a complaint with the Consumer Product Safety Commission and will be sending a demand letter to Sears and Frigidaire.

My Kenmore oven has given me nothing but very good results. I use the oven several times a week using it for various items from fresh to frozen entrées. Package instructions work exceedingly well.

This was a brand new unit in my brand new house. From day one I had problems with both the oven and microwave. First-after using the microwave for a couple weeks, I noticed the handle had become loose. No problem I thought, Ill just tighten the screws-nope. The screws are not accessible. They are hidden under the plastic frame and are not able to get to. I called Sears authorized service, they came out, and because of the poor design flaw, they had to replace the entire door=$500.00, which was covered. Now the oven, it never has heated properly and when I went to use it, it made a loud humming noise, then when I went to use the broiler, the cooling fan you could hear, was scraping against the sides of something inside. Once again, Sears service was called, came out, had to order a new fan/motor. To access the fan/motor, they had to pull the unit from the wall, and in doing so, tore my wall up a little bit.When they sat it on the floor to work on it, they didnt put anything under it and there were major dents in my new luxury vinyl flooring. They got it repaired, re-installed it and it worked fine until yesterday. The microwave door handle is loose again also. I called Sears service yesterday and explained to them its doing the exact same thing it was when they were here before. The representative informed me it would be a service charge of something like $250.00/hr. I couldnt believe it-I told him its doing the same thing it did before. Their response- their repairs only have a 90 day warranty. I told him I wasnt paying for what obviously is a poorly designed appliance. I informed him I would contact my attorney. Bottom line- every mechanical and electrical device will have its issues over time, to me, its about how the manufacturer stands behind their product. Will not buy a Sears product again.

My stove was in the house when I purchased it. It is a glass top range which I find easy to keep clean but I would prefer a gas stove if I had a choice. Kenmore appliances are good and this one works just fine.

I purchased this stove (Kenmore Elite Range 79078303013) a couple of years ago. I called to order a replacement part and received the wrong one. Just to get a return label to return the wrong part and get the new one has taken 5 phone calls and over 5 hours on the phone in different occasions! So I called again to replacement the part and its no longer manufactured! I am being sold a replacement part for 3 times of its original price. I am very disappointed with the quality of the product. Did I mentioned I purchased a stainless steel range for it to have Plastic all around it? I hate it!!! I feel cheated on this purchase. I didnt notice it was plastic top range trim on the stove until it Broke. By that time it was too late to return. I cook a lot, when ever you use the oven and stove it brakes with the heat. After all its plastic. After spending 3 hours just today to order part and sure it will fit no solution was made. When I ASKED TO TALK TO A SUPERVISOR OR MANAGER I NEVER GOT TO. Waited over 2 hours just to find my call dropped or accidentally disconnected. Over all I will never purchase from Sears ever again!! This stove is not near a Stainless steel stove. My part was never ordered or my questions were never answered. I have a stove with broken trim fairly new.

Economical, enjoyable, and convenient. The Kenmore had the features that I wanted within my price range. This is why I initially made the decision to purchase the particular model. In terms of the brand, it is known for quality and this is why I was comfortable choosing one of their products and it has met expectations. I like the styling of the refrigerator. It fits in well in the kitchen and looks good while being functional and doing its job of keeping the familys food fresh and cold. I also like the water and ice dispenser because it makes it easy and convenient to get filtered water and I dont have to worry about keeping ice cube trays full. However, sometimes ice forms on the bottom and makes a mess in the kitchen. We havent figured out exactly why, so I wish they fix this issue and make it so that it doesnt leak water inside and cause this issue.

We bought the Kenmore elite refrig. and electric cook stove. Both a piece of junk. Have had 3 yrs now and nothing but trouble... Refrig, compressor, blowers and other things have went out. The cook stove the panels kept going out, which we have gotten rid of and went back to our gas stove. The refrig. has another problem. It is showing the error F1. They will be out tomorrow to check it and it has only been about 3 months since the compressor and blowers were fixed... We are also having problem with the bottom freezer compartment. It keeps coming off its track... I recommend not spending your hard earned money on these two products... They are junk.

It’s a microwave with convection built in, I use it more than my oven, convenient and easy from defrost to heating food or baking scrumptious deserts. It’s a great choice to work with, the settings are easy visible. Works like a charm, love it.

Kenmore Household Microwave 790.80373310 - Ive had this unit for exactly two years. Never had a moments problem. Its an over the stove model and the other day I was running the fan on low while boiled eggs. After I was done, I noticed a smell of something being hot. I ignored it but when I went to shut off the fan it wouldnt. I tried several times but finally I unplugged it and pulled it back in. The fan shut off but I smell was stronger. An hour later I went to use the microwave and found that then plastic turntable inside as well as the smaller turntable had gotten so hot it turned from red to black and MELTED! Keep in mind, the only thing that was running was the fan when this happened. I tried to call Sears and was just given the runaround. Its two years old! It could have burned down my house if Id left it alone. Im horrified about this situation.

My 10 months old barely used not one spill caught on fire cooking Thanksgiving turkey. The fire was huge from turkey dripping a little. I thought it was an isolated incident. Three months later (I cleaned the oven and it was spotless), Paula Dean French toast casserole spilled and caused a huge scary smokey fire during a bridal luncheon. Sears has done nothing except charge me a service call to have 2 technicians come out and look at it. The bottom of the oven is melted. I am furious! Sears told me I should have purchased the extended warranty. (12 months old) My old oven lasted 28 years with 10 times the use! Sears wont do anything. Charged me 140 dollars to have 2 technicians come and stand there and look at it. They didnt remove or check anything

Poor quality material. It is rusting in every corner! Also is coming apart. The control panel is loose. The burners are getting hard to clean. The top oven, I keep it covered with aluminum foil, otherwise if you cook something and it falls on the top of the stove, it’s going to stain the paint.

Kenmore Elite Slide In Electric Range - I have had the control panel on this $3,000 range go out three times. I called Sears customer service 4 times in one day and each time, they put me on hold to look something up and we were disconnected every time. I have owned this range for 5 years and this will be the 3rd time this control panel needs to be replaced. Of course, the extended warranty I purchased has run out. I have received no satisfaction from Sears customer service and I will never buy another Kenmore product.

I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 2014. I paid about $1800.00 for it. In the last few months, my lower oven racks will not stay in place. It seems that either they are smaller or the oven is bigger. I have learned that to repair this problem I need a new oven liner. I have read that this is no small job and that it needs to be repaired by a repairman. We are talking somewhere between $400 and up to fix this. It sounds like a defect. I dont think 4 years later that I should be facing a bill that large to repair my range.

Several months ago, while I was standing in my kitchen with my 9 year old granddaughter, we heard a high pitched noise. What happened then was terrifying. The outer glass on my Kenmore range model number 79075716893 had exploded out towards my granddaughter! I called Sears and was transferred through at least 4 representatives, only to be transferred to the repair department again. I received no help at all. Then, when I asked to speak to a supervisor, my call was disconnected. Sears needs to get on the ball when it comes to safety and not run away from the problem before someone gets hurt!

Both ovens, clock, all electrical components are out. Range hood keeps blowing lightbulbs. We bought the appliances new in November 2014, and thankfully have an extended warranty which we bought through our builder. Sears initially refused to admit we had a warranty and wanted to charge us a 75.00 service fee plus parts and labor. After pulling out all paperwork and calling back to Sears they admitted we purchased the 5 year warranty. We are still waiting to see how the repair service goes. But really - 1.5 year old ProSeries Double Oven & Convection - out completely. POOR QUALITY, I will never buy Kenmore again... Buyer beware.

The best dryer I ever own. If you own one of these you will fall in love with this one and it will do the job for you. You might pay a little more for it but it will be worth it. It will take big loads. Little loads also. Will get your clothes dry like you. You will be happy with it like it was for me. It is worth the money. You can get it in many different colors. It will fit in with your others thing and will always be in style and also can be put almost anywhere. It is a good value. The price is in your price range. Also it will always do the job for the price and will be right for you and you will be happy with it.

I purchased a Kenmore Elite wall oven with the additional warranty about a month ago. The first time I used the self-cleaning feature it discolored the metal on the bottom of the oven and turned a huge area white. I called to have it looked at and the Kenmore service department sent someone to look at it. After they saw it they said it was cosmetic and there was nothing they can do about it and I should be cleaning it myself. So they have a self-cleaning feature in the oven but advise you not to use it. The store I purchased it from said they felt they should replace the bottom. The metal must be defected. I had a second service call with Kenmore and was told the same thing: it was my fault for spilling something in the oven. This oven is only a month old and I feel this is a manufacturer’s defect. The way they refuse to do anything makes me regret buying it and buying the extended warranty. I would like the oven fixed and thoroughly checked out to make sure not only the metal is fixed but that the self-cleaning feature is working correctly. I would like the oven to be replaced or if this is a common complaint with these ovens, I would like to get my money back and buy a different brand. I am disappointed in Kenmores response to this issue with their oven.

My Kenmore elite has been a godsend, with back issues, I was left with only being able to use the burners on my other stoves in the past, but with my double upper oven/lower convection oven, I have a choice of which to choose. I love the easy self-cleaning, push button cooking timer and delay functions along with the 5 different size burners, (it also came with a griddle) the middle burner is oval shape. The child safety locking and cool-touch doors are extra importantfunctions just to name a few. I havent had any problems with the oven or functions in the 2 years Ive had my oven. Kenmore has been a solid reliable brand for many years. I love my oven!

Only had this piece of junk about a month when grease got between the glass panels on the oven door. The thing was under warranty so a man from Sears came out to fix it. He got the door disassembled, but was unable to put it back together. Days later, another guy came out to finish the job. The grease between the glass panels is still there! Later, upon hitting the BAKE and START buttons, the LED readout would read PRE HEATING, but unknown to us, the oven would arbitrarily refuse to light - no rhyme, no reason! A lot of meals were lost. We were STILL under warranty, so another Sears man came out. He replaced a part, but a couple of weeks later, the problem returned. He came out again with yet another part (more of this cheesy circuit board crap). Oven still wouldnt work. He returned again with yet another new part (expensive), couldnt fix the problem, left the part with us and went back to Sears, never to return. To this day the problem still whimsically comes and goes.Adding insult to injury, the oven has now begun to shut off in the middle of operation. The display panel reads E2 F3. It might just as well read, Tough luck, loser! Breads, pies, chicken, turkey, roasts. There wasnt anything my mother couldnt bake or broil with her gas range, and the thing didnt have a single circuit board, transistor, diode, capacitor or resistor in it. My Kenmore Ultra Bake Self Cleaning Super Capacity Gas Range is loaded with space-age electronic components and now it cant even bake a ** cookie!

Our Oven/Stove is a Induction Stove top and its wonderful, the best appliance we have ever owned. Set the temperature the same for cooking items and get great results. Cools quickly, no burning your fingers. The confection setting for the Oven works so much better than a standard oven as well, cooks more evenly. Love this appliance.

We have been pleased with our refrigerators performance – it has been reliable and efficient. We have plenty of room in the fridge and freezer and we like that we can rearrange the shelves if needed. We are able to fit everything we need in the fridge. There is a lot of usable space on the door too. We like the overall appearance of our refrigerator – the stainless steel finish matches our other appliances and makes the kitchen look nicer and less dated than it did. Large appliances are expensive but, in this case, we felt like it was a good investment because its a brand that we trust and have had good experience with in the past.

Its great. I would recommended it. Since I have had it, it has worked very well and has not let me down... not once. I have not had to get it fixed or anything and works as good as when first got it. Have no complaints and is good value for money. Doesnt spin loud like a lot of other washer and dryers. It just looks like any other average washer or dryer. It doesnt look horrible and comes with a wide range of choices such as colors, etc. Its not the cheapest brand but you get what you pay for. I would rather pay more and get a machine that I know works very well and is reliable.

Power went out due to windstorm and when it came back on I realized my Kenmore Elite 42562 4.6 cu. ft. Slide in Electric Range wouldnt work. Sears sent a repairman and it was about $900.00 to repair since it was the electronic controls. The range cost $2000.00 and I had it for just over a year so I wanted it fixed. They said I needed 4 parts, but after almost 2 months I had only received 1 part. Eating out is expensive so it was frustrating. Then I received a call from customer service saying they cant get the parts. Customer service is having the part picked up tomorrow by UPS and will then credit me, but I assume I will be out the cost of my range. I am beyond frustrated and when I looked online tonight the range is still for sale. Do not buy this range!

3 years ago, I bought what I thought would be my last stove. Brand new Kenmore, with a warming, drawer and burner. Self cleaning. 1300.00 dollar thought it was the best. Im 60 years of age. I figured I would buy one last stove before I retired. Hey, its a Kenmore, right? It would be here long after Im feeding the bugs, right?WRONG! In less than three years the oven wont heat up passed 200 degrees. The circuit board costs over 200$. I didnt buy the Sears extended warranty. Its a Kenmore! The independent service man that came out said, he would not recommend this repair, because, this problem would keep occurring. He said, he would not feel like he had done me right, if he had repaired my stove. He charged me nothing, apologized, and left. I stuffed a hundred dollar bill in his shirt pocket, and thanked him. I called Sears. They said, I should have bought the service policy. I wont buy anything from Sears again. I replaced it with a 200$ Plain Jane stove from Lowes, no electronic, no bells, no whistles. It works just fine!

Motherboard causes oven to overheat to the point it could cause a fire.

I purchased a Kenmore stove in September of 2013. The other night after baking a pizza, I turned the stove off by pressing the Stop button on the control panel. The panel started to spark, and then caught on FIRE! I was able to put the fire out, pulled the stove away from the wall, and removed the back panel. The control panel was completely burnt. Sears informed me that I should have bought the Master Protection Agreement for circumstances like this. It is 2 years old. Sears refused to stand behind their product and Vanessa, the company rep, informed me that I should have had it serviced yearly like it states in the manual. Nowhere in the manual does it recommend removing the back panel and checking the motherboard to see if it might potentially catch fire. Sears only attempt to make this right was to try and sell me a protection plan in case it happened again. An internet search showed that Kenmore stoves are known for this problem, but nothing is being done to correct it. I caution any buyer, DO NOT PURCHASE A KENMORE STOVE, and I would highly recommend that due to Sears lack of concern, do not purchase anything from this company.

Ive had this range for 6-7 years now. The motherboard was replaced 8 times in 4 years (fading, blinking, etc) and yet Sears would NOT replace it, they did extend my warranty one time, but its the absolute worst. If this range (Gas, Elite, Model 790) is not a lemon, I dont know what is. The repair guy (Mikey, on a first name basis because he was here so much) came to replace it one time and the one he brought, brand new, didnt work. I would never purchase another Sears product. Kenmore used to the Gold Standard and Sears used to be the King of customer service, no longer.

I have all Kenmore appliances. Never had a problem with any of them. I have the washer, dryer, stove, refrigerator. Didnt buy the warranties on them because knew I wouldnt need them. Know a lot of people that own Kenmore - never heard of any problems.

This evening my elder father called to tell me that my mom set the oven to self-clean the day after Thanksgiving. She set the oven to self-clean and they went to bed. When they woke the next morning, the oven was very clean but now the stove top will not heat. I told them to unplug the thing until they can make sure that is not a hazard to operate. After all these complaints I am shocked to see so many customers having problems with the Kenmore ranges. My mother always bought Kenmore and when I bought my first and all homes since have been furnished with Kenmore and Whirlpool appliances. So sad to see that Sears is losing their special touch! Sears was always known for their customer service and customer satisfaction! Now with my parents thousands of miles away, I have to worry about their appliances blowing up.

Kenmore washer set is a very good product to use. Doesnt take long to get the job done and it has a great spin cycle. I would recommend it to any customer that is looking to purchase a new washer set. They were able to deliver it on time. It comes with a warranty and offers a great deal of thing. Its comes as new and out of 4 month I never encountered a problem with it so I would recommend this product to any customer that is looking to purchase. When it arrives it was brand new. It had no marks no scratches on i. All the knob were and still are working properly. It was very well in my price range of things to choose and I really like how they gave me a discount consider information I was the new customer. I would recommend this to anyone that is looking to buy it.

I purchased a new Kenmore pro double oven for a new home. It took a year after delivery to get cabinets installed. First use of oven, pie spilled. When put in self clean, it went way over temp and shut off. Sears said, too bad, over a year old. Finally, they tore it apart and found reset behind. It worked a few weeks then it got hot with an f-10 error code. Now, it wont work at all again. Sears says tough and wont even tell me what error code means.

Kenmore range model 95012102 - Broiler turned itself on and wont shut off. Too many reviews on the net about this problem with no help from Sears. Cannot risk a fire so I will be trashing it.

It is an attractive over the stove model. My only complaint is that it sounds tinny when you open and close the door. It makes it sound very cheap. It is stainless steel maybe that is why ...who knows!!

I bought a Kenmore Side by Side Refrigerator (Model 10651139214) 33 months ago, less than three years from SEARS. All lights stopped working, all at once. I called the number on the manual and was told that someone could be scheduled to diagnose the problem for a fee of $149 and also that my refrigerator had only a one year warranty and I did not pay extra for extended service. I scheduled the appointment reluctantly. I had a local, and trusted for years, repairman come to take a look. He checked everything and related to the lights, looking at the tech sheet and online. It is determined that the part that is needed is $215 just for the part and it is on backorder with no projected date of arrival. My repairman also said that this specific refrigerator has a Tech Service Alert attached to it, meaning several people have had the same problem. BUT Kenmore does NOT back up their product. What ever happened to good companies backing up what they sell? I will never purchase a Kenmore product again. My purchase from SEARS this time included this refrigerator, a flat top stove and range hood and a dishwasher. The Samsung (another review I left here) stove had issues within the first two weeks and I was told that the stovetop wearing through in two weeks is considered a blemish and isnt covered.

Bought in Apr. 2018, over the top range microwave. Worked well enough, but developed a short in it. Husband checked it out and sparks went flying. Warranty passed by six months. Very dissatisfied with this product. What is the life expectancy of a microwave?

The oven racks in my oven keep falling. Food gets spilled every time. I have burned my hands twice. Tried to get Sears to address problem. Their solution was for me to buy new racks. They are not responsible.

Safety hazard - The design of the oven door is not safe. With the door open Thanksgiving morning, I walked into the door and the extremely sharp edge gashed my left leg causing me to have to have 12 stitches. I am attaching photos of my leg and also photos of the door of the stove.

Its not the best. It doesnt always get the dishes nice and clean. They dont always come out dry and I have never had a load of dishes come out without water spots on them. The size of the dishwasher is very good for the size of household that we have. We are a family of 4 and this dishwasher can hold 2 days worth of dishes in it. The appearance of this dishwasher is good. It can match into any basic kitchen that you put it in. It has a nice and clean look to the front of it. I have no clue what the retail value of this dishwasher is. Because my dishwasher was bought second hand and only cost my 25.00. I hope if I have to replace this one that the price is in a good price range.

Every time I use the dryer it gets the job done. It doesnt take hours to dry them and it allows me to get more dry in half the time. I would recommend in using this dryer to help save time. It is time saving and has really helped me get my drying done. With the setting on the dryer, I can control the dry I need for my clothes. I like that is dryer is compact and it has a wonderful look to it, it is modern and fits next to my washer easily. Having the matching set will make any washroom complete and beautiful. Not everyone likes going out spending big money on washers and dryers. I found that this price was in my price range, it wasnt too high and you are getting the product for your money so you never have to worry about overspending.

I purchased a Kenmore Elite double oven in 2012. After a few months of using it, the lower oven racks now fall down whenever I try to roast anything with any weight to it. Both the lower roasting rack and the middle racks do not stay in place. Only the top one is okay. It appears the sides of the oven have bowed out. I am not sure if this issue is going to be covered but it is clearly a manufacturing defect.

We purchased our wall oven from Sears with the expectation of quality of their name and the backing of their outside manufactures making products for them. I noticed the house smelled like wood burning and thought it might be our fireplace. The smell progressively grew stronger and stronger over the months as we used the oven. Last week I got scared and called a local appliance repairman and he asked if my oven was clean, as most of his calls are from something falling onto the heating element(s). I cleaned the oven as a precaution. My son came home from college for the weekend that night and used the oven to bake a dessert, the kitchen filled with smoke and again smelled like burnt wood.Monday the appliance repairman found the problem and said we were lucky the house did not burn down. The bottom of the oven dropped down allowing the heating element and bottom liner of the oven to transfer heat to the under cover as seen in the pictures attached. First two are the charred and burnt cabinet, third is the hot spot under the oven where heat transfer happened, the last three are the sunken bottom and heating element.

My Kenmore Bottom Freezer Refrigerator Model #795.7305 has proven to be a disappointment. Although interiorly spacious with Ice & Water dispenser, a total of 7 bins on either side of the doors & various other nice features, I must warn you, BUYER BEWARE! I have owned this refrigerator LESS than 5 years and have already had to replace two door bins and the ice door bin. All are made of plastic and all bins cracked. The PLASTIC ice door bin costs just under $153. That is some expensive PLASTIC! When consulting the Sears parts department, they mentioned that the new and improved Ice bin is stronger (which leads me to believe that other customers have had same experience and that is why they have revamped the ice bin. The warranty on the $153.00 new, improved PLASTIC ice bin is only ONE YEAR. 365 days! Gone are the days of sturdy, long lasting appliances from Sears. Buyers please think twice! At least with this model. Oh, its just my hubby & I who are in our 60s, so there is no slamming of refrigerator doors or rough handling of these plastic pieces.

We purchased Kenmore washing machine 110.26132410 in March 2016. It has been the “washing machine from hell.” First I noticed the huge amount of lint in the filter of the dryer (same dryer I had with the old washer) when I laundered towels, and these towels were becoming frayed and worn. Then I noticed that there were holes in some towels, as if eaten out by bleach. I had used only as much bleach as indicated in the manual and put it in the bleach dispenser. Finally before my one year warranty ran out, I called for a technician. He found nothing wrong, but noticed that the bleach on my shelf was the “splash-less” type. He said that the bleach just goes to the bottom of the tub and could just stay there and not mix with the water enough and therefore get on the towels. He suggested that I use the “liquid” type bleach. There was no mention in the manual to use only the liquid bleach. I will say that there have been no new holes in my towels, but my towels have continued to wear out at an unusually high rate, and the lint filter on the dryer is still completely full after each load. I also noticed that this washer did not clean well and sometimes noticed that some clothes were not even wet. When I bought this, I had thought that the feature of “deep fill” would be useful, but found that it could only be used with “heavy duty” setting or above, not for “normal” or below. This washer has proven to be very unsatisfactory, and I will buy a new washer when I can afford to do so.

Controls are not confusing and are easy to understand. There are enough settings for all my needs and uses. Unit is just the right size for the over the stove use and easy to reach. It is easy to clean, the tray is a good quality glass and not too heavy.

This oven cost $1,400. In the fall of 2009, the motherboard crashed. In 2010, it was only used for 8 months. I returned it sometime in November of 2012 because the motherboard completely went down. The manager at Sears, Sarasota, said nothing can be done, but they can give me a 10% discount on a new stove. Talk about not standing behind your sales. My advice to everyone is to buy from a small store so that owner has a commitment to you and the community. I’m taking it back to Sears and dumping it on their doorstep, with sign that says “New stove. No support” and my email on it. What more can I do?

Apparently my problem of the oven racks falling is quite common with Kenmore Elite ovens because the walls are too thin. If this is a design flaw or intentional to generated more revenue, we will not know unless the government gets involved and requires a recall. This was the answer I got after several days of the run around with Sears saying it is a Kenmore problem and Kenmore telling me they are owned by Sears and it is a Sears problem. All the while denying there is even a problem and the only way they would acknowledge the problem is if the government had enough complaints. This is a $500.00 fix and they use the same defective walls to replace the existing. Im completely exasperated and hope this complaint will add to the many I have seen and something will be done. It is a Safety issue most of all and people can easily get burned with falling hot racks.

My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames shooting from behind the control panel. We were able to pull the appliance from the wall and unplug it, at which point the flames died out. There was no damage in or around the electrical socket and the damage to my wall was DIRECTLY behind the vent where the flames came from. I am disturbed to see how many others have had similar experiences with Kenmore appliances.Sears has been little to no help in resolving this matter. It took 5 associates before someone even took an incident report! I was told they could send a technician for repairs at my expense, since I am no longer under warranty! This is not even the 1st issue I have had with this company. Six months after I purchased my $1500 refrigerator, there was a recall for chance of fire! PLEASE BEWARE! DO NOT BUY SEARS OR KENMORE!!!

Think twice before buying!! My husband and I paid a small fortune for a Sears Kenmore range one year ago. We thought we were buying a dependable appliance to feed our family. What we bought was a nightmare in a crate. Less than one month after buying the stove, it suddenly locked and we couldnt open it. A technician visited our home and decided due to an electrical problem, the entire thing needed to be replaced. Two weeks later, Sears finally managed to deliver our brand new stove. The replacement lasted 5 months until the motherboard completely fried resulting in another technician visiting our home. We had to wait another week and a half for the newest replacement. It has been 4 months and we discovered this morning that the stove will not turn on at all. Upon calling Sears customer service, we were told the technician will be here in a few days. Hopefully this time we will not have to wait as long to have a device with which to prepare food for our family. This appliance should have come with a money pit warning as that is the only experience we have had with this purchase. We will certainly never buy appliances from Sears again!

Kenmore over the stove microwave. Four years ago the handle cracked on the lower attachment point. So, I went online & ordered a new handle. Im a retired Maintenance Master Electrician 47 yrs so replacing a handle should not be a problem. Ha Ha. Was I wrong I removed the door & the plastic trim from door, I gave up an hour later and called Kenmore for service. The technician came out & we both worked for another hour with no success. He said, Lets order a new door. About 10 days later he came back with the new door. He said that he was very sorry that new door cost $300.00, thats half the cost of the microwave new. It was over $700.00 on sale. But what are you going to do? So I said yes. He felt so bad he did not charge me for the service call. So now here we are on Sunday, my wife finds a piece of black plastic on the stove top. She looks & its from the bottom on the handle on the microwave. It has broken in the same as the last time. I told that I was not spending another $300 for another door. So, while I was cleaning the door with alcohol, I found a crack in the door on the bottom to the left of the handle. I got some 5min Epoxy & have glued the handle. Remember there are only 2 people in this house & we are 70 yrs. old. I will be looking for a commercial grade microwave to replacement this one but I guaranteed that it will not be a Kenmore or a Whirlpool.

I have a 2007 Kenmore stove (model number 790.46729700 NF 74118261) which has had to be repaired three times for the same problem after a power surge. The unit has to be re calibrated. Enclosed are the repair receipts for this work (totaling $299) which occurred on 2/18/10, 1/25/2011 and most recently on 1/26/2012. There is something terribly wrong with the stove and that should be corrected by Electrolux, who I understand is the manufacturer of the unit. I now find out that there is a simple procedure that can be done to correct this problem, but it is not listed in the manual that came with the stove. I am requesting to be reimbursed the $299 that I incurred to repair what is a defective stove.

My Kenmore electric stove/oven is 20 Years old. That is when Sears sold them. Today I would not purchase another one. Kenmore was bought out by another company and now they are junk.

First time buying a Kenmore and last time. Paid too much for what I thought was a quality range. Oven racks dont fit. The entire inside is bowed out so racks dont fit. This is so dangerous if the rack fell while removing hot food. Got online and cant believe Sears hasnt recalled these.

This is the 3rd time I had sears out to fix stove. 1st glass blew out (scratched the whole inside 2nd circuit board/ and now again the circuit board. When you use self cleaning more than 3 times blows board. All in all I have been without the use of my stove about eight weeks. When you call for service and you give them error code. They come out (waiting a week or longer) without parts and you have to wait another 2 weeks for them to fix. Just wish they would credit me and let me buy another brand. This stove is only 1 year old. Very unhappy.

Never had any issues with it; its energy efficient and keeps frozen foods frozen and cold food cold. The price is also reasonable for such a reliable appliance. Its a good size for two people; it holds several beverage packs, has large crispers and there is enough space to arrange items if you really want to load it up. Its a typical two door appliance with a top freezer - it is kind of generic looking but its functionality is optimal. We really like it... For this size and model, Kenmore provides the best value - the price is very low compared to similar brands. This is a functional appliance and well worth the price.

My fiancee whose name the appliance is listed under {Diane ** they assumed I was Mr. **} purchased a Sears Kenmore elite gas range model 79075343310 in October 2013. It has been used roughly a dozen times if that. Well on 1/26/15 we had made a pizza and were enjoying it when we heard a large pop. Upon investigation we discovered that the inner door glass had exploded and shattered. It was contained inside by the front and back panels. I figured because the warranty was only expired by three months that Sears would foot the bill for repairs. Not so! Their argument was warranty had expired. Okay understand that but when the hell have you ever heard of oven door glass exploding simply by using the oven. Definitely one for Ralph Nader. Ridiculous. What if it had been the outer glass with a toddler or family pet walking by. Believe Sears like the rest of iconic American businesses continue to sell us down the river with inferior products.

Works very fast and gets clothes very clean provided you use the right soap. Made sure that the lines are connected correctly. This was an item I bought on eBay and found that it was worth the price. Bought it bundled with a dryer. Cleans my items every time without fail. Only became unreliable when the top started to rust so I called the washer repair guy and asked to have the rust taken off. Instead they replaced the entire top of the washer. Appearance remained great until the rust showed up. The rust made the top of the dryer get dark and brown and strange. The appearance fell apart at that point. It was strange to see my clothes not look so nice at that point. It was very cheap, only a few hundred dollars so I was okay with the item totally falling apart when it did despite the fact that it was inconvenient. The value for me was perceived in the amount of money that I ultimately did not spend.

I purchased a Sears Kenmore elite glass top range in the December 2009. Just before Thanksgiving 2013 my mom had cook dinner using one of the burners on top. My sister and I were visiting with her and we left after she finished eating. She went to bed at that time and we left her alone in her house. About an hour later her dog woke her up and she realize that something was very wrong. She grabbed her dog and her cell phone and went outside. She called 911 and the fire department and the paramedics came. Her home was filled with carbon monoxide and the dog actually saved her life by waking her up.Even though my sister had checked the stove after she cooked dinner for my mother, the oven had turned on by itself while she was asleep. The Oven had not been used more than two or three times and almost 4 years of ownership. My mother was in the hospital for almost 3 days on oxygen to clear the carbon monoxide from her blood. If it had not been for her dog we would have been planning a funeral rather than Thanksgiving and Christmas holidays.The oven is now with my insurance company at a laboratory for examination. I have read many, many stories about these ovens and stoves turning on and off the burners and ovens of at will. There was a recall in 2009 of 200,000 units. They must be waiting until the press or the liability is enough to do another recall. I put Kenmore appliances throughout the residence and I am very sorry for that now.

I have had this refrigerator for several years and I have never had a problems with it. The seals are extremely tight and the insulation is great as I never have to turn it up very high. I have a family of 6 and there is plenty of room for storage. I do have extra drawers that I put on the shelves because with 4 teenagers it makes no difference how big your fridge is, there is never enough room. Mine is the color bisque, it matches my stove and my washer and dryer. I prefer this as it does not show prints and spots as easy as as white one does. Mine has a left opening as that is the way my kitchen is designed. I bought it on sale and it was extremely well priced. I would have bought it whether it was on sale or not as it was the only one I could find that completely met all of the things I wanted.

My Kenmore dishwasher came with the house I bought and I was pleased with it so I did not replace it. It is and always has been a reliable brand that has proven to always outlast other so called reliable brand and has always been sold at a reasonable price. Having it is convenient. I can use it for storage and it doesnt use an excessive amount of water and it isnt excessively noisy when operating so I can enjoy TV while it works for me and I can be relaxed at the end of the day. Have no problems with it, but I would like it to use less water and electricity because both are an expensive item where I live.

Great working gas stove and oven. It has been good to me and bakes very well. I have owned it for over 9 years and only had to replace the control panel one time. It seems very solidly built and visually appealing.

Less than one year after installing the Kenmore Elite Convection Microwave (and the gas range), the plastic coating on the stainless steel handle began to disintegrate. We ordered a new PLASTIC stainless steel handle for about $80 but then Sears said a repairman would have to install the HANDLE because the entire door has to be disassembled and it needs to be tested afterwards to verify there is no leaking radiation. I am so incredibly disappointed in all of my kitchen appliances. Every one is only three years old now and all are breaking down due to cheap materials.

We have had this oven for 5 years. In the 5 years that we have had it it has had a minimum of 2 repairs. I clean it with the automatic cleaner and something burns out in the oven. The last time I needed to wait several weeks for the part and make a second appointment for 2 servicemen to come out to pull the oven out of the wall. It is so obvious that there is a flaw with this oven. Again, I made the mistake of using the automatic oven cleaner and I am again without an oven!! It is so frustrating and Sears suggested that I google it. Not the kind of service I expect. I will never buy a Sears product again. Very disappointing.

Price could be better, the cleaning is easy and oven works great. Personally I have a Imperial Flair from the 60s and I love this one better. Should make a new one last longer. Color choices more would be better.

We turn the oven Model #790.78859602, Serial # VF 73527358. Both upper and bottom was on preheat. In a minute we saw all fire inside the oven, small explosion, and gas smell all over the kitchen. We turn off all the knobs. We dont know the reason. I am writing this because if someone had the same problem I would like to know.

It’s lasted at least 15 years. The glass flat top is impressively flawless. Recently the two left burners died but other than that, it’s done its job well! The self cleaning oven, you still definitely have to vacuum out when finished the cycle.

Reasonable amount of time for cycle to be completed, clothes never came out ruin in any way, machine used a fair amount of water, but never exceed amount. Have use my Kenmore for years and have not had a problem yet, no problem of any kind, no dial slipping, no buttons sticking, no nothing. Received the machine I picked out without any dents or scratching marks on it. Same color all around, no fading. My Kenmore machine was not the cheapest but it was not the most expensive one either. It was the middle of the price range that I wanted to spend and I received everything I wanted on the machine.

I was cooking a frozen pizza Wednesday night when I heard a loud breaking of glass. It was my oven door. The whole glass shattered. Thank God something was holding the glass together avoiding glass on the floor this time! Yes, this has happen twice since buying it brand new in 2014!!! Thinking about a lawsuit because they want me to pay because its not under a warranty anymore! Very mad without an oven in a two year old house!

Purchased the Kenmore pro microwave oven. Beautiful looking appliance for my new kitchen. I loved the features along with the over the stove lighting. It was the first microwave I owned that had useful lighting. I never had any problems with it. Then it happened--one year and 7 days later it stopped working. Out of warranty, out of luck.

Kenmore Elite Range - Today is 12 March. My wife came home and the House was full of smoke from the stove being on high. I had cooked some Cabbage for my wife around 11:00am. I left to go to work around 2pm and left the burner on the lowest setting which was Low setting to keep the cabbage warm. She came home around 6:30pm and the Fire alarm was going off and the house was full of smoke. She tried to turn the burner off with no luck. She had to go and turn the breaker off for the range. I came home at 10:00pm and went and turned the breaker back on and the front right burner where the pot was on and it was on high again. I played with all the switches with no luck at all. I had the main circuit board changed not even a month ago by a service tech. He told me that it controls all the switches for the top and also the oven section. I had to go and turn the main breaker off again.. THIS ALMOST COST ME MY HOUSE. FOR FOLKS READING THIS, BUYER BEWARE... I will not purchase another Sears product!!!

I have had my Kenmore Range and Self Cleaning Oven for 16 years. The oven has convection and it’s so wonderful to be able to rapidly cook things fast and have them ready for my hungry family to eat. My stovetop works wonders to cook on. I am a Self proclaimed Chef. My friends and family are amazed at the food I prepare on my 16 year old Range and Oven.

I am writing for my friend Hunaida ** (phone **). She has just discovered, after several years of repeated calls and visits by the local gas company, about her stove! The stove is/has been listed on a recall. She is frantic with fear. She never received any letters or calls. What if it should explode! What can she do to protect and get a new stove? Sears says, “Sorry, lady, the time has run out! We cant do anything for you.” The stove does not work right.

The door handle fell off the oven and the oven door fell open in pieces. The product is defective. I have tried reattaching it and it has fallen apart again numerous times. The screws are not long enough. I could easily have been burned or injured if the door fell on me. The outer piece of glass inside the door slipped down. This could have shattered. Called Sears. They offered to send a tech at my expense.

It is an awesome product and is very easy to clean. Wipes down easily. Temperature Tunes down right away. And the oven works really well. I have always loved this brand. They are fairly inexpensive. And they never disappoint.

I purchased the double oven range in 2006. Since that time I have continued to experience problems with the main board electrical panel. It has continued to malfunction by going completely blank, beeping randomly, not allowing buttons to be pressed, turning off while in mid-cook and more issues of inconvenience. I have had service on my range performed by Sears-certified technicians several times and the issue continues to re-occur. Service dates and costs issues include: June 30th 2014 - main board electrical panel replaced for a total cost of $413.12 August 27th 2014 - main board electrical panel replaced. November 4th 2014 - main board electrical panel replaced. December 10th 2014 - main board electrical panel replaced and broiler burner fixed.Since that time I have continued to experience the same problem with the main board electrical panel. The range has again begun to malfunction to the point where it has become nearly inoperable. I have recently called Sears-certified technicians and was informed that there was nothing they could do and I would again need to pay $400-$500 for a service visit and part to repair the same issue again.Given the multiple issues with the same part, I feel there is a defect either with the parts or with my specific range that should be repaired or replaced without any additional costs from the consumer. I purchased a top of the line oven and have continued to experience the same problem even after multiple attempts of repair and additional money that has been put into a unit that should still be working properly.

I purchased a Kenmore glass top range ten years ago. It had everything that I wanted from a self cleaning feature, warming drawer, warming stove top burner to name a few. However, the first thing I had a problem with was the screws to the door handles were in constant need of tightening, then the area around the front of the handle cracked. I use my oven less than 6 times a week on average and only once a day.The other day, while waiting for my oven to preheat, there was an explosion, the door flew open and the inside of the oven was on fire. We managed to get it under control without having to call 911. And we were able to shut the oven off at the stove top (reading other reviews, people had to shut it off at the breaker). My house was full of smoke. Needless to say, I am in shock and horror over this situation. I cant for the life of me figure out why this happened. What if I were using the self cleaning mode? The oven would have been on lock!!! So I guess it would have blown the door off?I will not consider repairing the oven, nor will I consider another Kenmore appliance of any kind. I had also purchased a Kenmore dishwasher which never washed the dishes that well from the start and parts were cheaply made. We replaced that in 5 years time. I resent spending my hard earned money on junk that doesnt function well when you have it and it has to be replaced every 5 years. I have a 30 year old fridge in my basement and never had an issue with it - which is the way it used to be. You replaced those items because you wanted to update style and technology - not because it caught on fire and potentially could have burned the house down. What is more disturbing is that there are plenty of the same complaints on here about the fires and nothing has been done about it.

I bought a Kenmore stove August 2013 for close to $1,000. This week as my husband was standing in front of it (luckily) there was a puff of smoke out the back and it stopped working. We were told by Sears that they could send out a repairman for $240. My husband removed the digital controls and you can plainly see the part that caught fire. He took it to our local Sears and the manager said it would not have been covered under warranty anyway because all that covers is the drive train of the stove. Basically the shell, since this isnt a car we are talking about. He said he could order the part for $109 and it would take 5-7 days to come in. We told him we thought Sears should cover that cost and they would not. In the past 20 years we have completely furnished two kitchens from Sears in an attempt to keep the company afloat. I will never buy anything from them again. I hope when the customer service people - wherever they are - get their pink slips, they see that I have signed them.

This washer is awesome. If you have seen commercials where they put filthy dishes in to wash and find it unbelievable, you can believe it now. I tested it. It really works with this dishwasher. I give it a score of 15 out of a possible 10. Its that good. It is the perfect size. With a family of four we can start putting the dishes in at breakfast. Throughout the day we keep adding more dishes. You would think we would run out of room before dinner, that is not so. We still have room for the dirty dinner dishes. You wouldnt think that a dishwasher could be described as pretty but this one can. I got it in the silver or chrome color and it matches the refrigerator and the oven and stove. They all look really pretty next to each other. It is definitely worth every penny I spent on it. It wasnt very expensive at all. There were other brands that did the exact same thing but were more expensive. It turned out to be a really good value.

My stove was just 4 years old and heating it up to cook the circuit board overheated and caught fire. Board and wires were burnt. Sears warranty was brutal to deal with. Its not a big deal - why investigate what caused it. It only caught fire!

I purchased an expensive Kenmore Elite electric stove/oven in 2009 and have had many problems and have spent much money on repairs. Until recently I was unaware of the numerous complaints and lawsuits filed with similar issues. My top burner does not turn off, but remains on and on high. The burner has also turned on by itself when not being used. I have called with my concern for the safety of my family as I believe this to be a fire hazard. I believe this appliance should be recalled, but I have been told that my appliance does not have the model # of the ones that are recalled. We are waiting for another service member but in the meantime worry about the hazard this poses to my family! Sears has offered no help or concern as they believe my appliance is not one of the many recalled. I fear for the safety of my home and family.

I bought sears Kenmore Elite appliances and have recommended to many people to do so as they support veterans. After a little less than 2 years my ceramic top just cracked for no reason. I had my normal cleaning product which I use every night on the stovetop and when I wiped it the next morning it was rough so I thought something had spilled there. Not so! There was a huge crack (like a spider web) thru the entire right side. When I told sears the person said to me, thats what happens if you dont buy the extended warranty! I will continue to fight this obvious manufacturers error!

The refrigerator was well-built, simple and before we had to replace it, it lasted quite a while to what I imagined the normal life of a refrigerator should be especially with so many people in and out constantly for food or ice. Towards the end it didnt stay as cold, especially not when actually filled. Had to rearrange the refrigerator periodically, but overall very roomy. Held enough to readily feed 5 people daily, 2 of which usually had to have their own meals. The refrigerator has no fancy gadgets but easy to clean.

We purchased this washer/dryer combo about 2 years ago and I have never been happy. MY clothes do not come out clean, only refreshed. The tank never fills with enough water to clean anything. The clothes get wet and flop around. I wash very small loads and I have to wash dishcloths and kitchen towels 2 or 3 times. This is not saving water. Every few weeks, I boil my dishcloths and kitchen on the stove to get them clean. I called for service and was told that this was the way this washer worked. I have been happy in the past with Kenmore appliances, but not this time. I am going to replace this 2 year old washer soon.

My Kenmore oven smells like burning wires when I use it. I see other consumers have similar complaints against Sears. My local power company has also just installed Smart Meters and the meters are causing some consumer stoves to burn out electrically. Has anyone else had their Sears Kenmore appliances malfunction just when the meters came along?

I have had the Kenmore range 7909622240B more than a couple years and this is the first time this has happened to me. I have a 254 pound ham on the rack one slot lower than the middle. I was pulling the rack out to drizzle sauce on it and halfway out the rack fell out of the slot, luckily the ham was not on a higher slot or it would have dumped over. I did however get splattered with melted brown sugar and hit my hand against the side of the oven trying to get out of the way of the falling ham. The brown sugar and grease spilled onto the bottom of the oven smoked and burned! What a mess!

Purchased a complete suite of appliances for my new kitchen 4 years ago. Major failure on the $3,800 fridge after 13 months, water pump, (2) door hinges and silverware basket on dishwasher, complete replacement of microwave and 5 repairs on the double wall oven. COMPLETE GARBAGE. WILL NEVER BUY KENMORE AGAIN!

My Kenmore range was purchased in 2010 and since then, the outside glass on the oven has blown out twice, once when the oven had not even been used. The most recent incident was Nov. 15, 2014. The oven made a loud popping noise then glass shot out everywhere. The model is 790-92803010. Sears was no help and refused to view this as a safety issue when this happened the first time in June of 2012, so I contacted the Better Business Bureau and was eventually reimbursed for the cost of new glass on the oven. How could this possibly happen again? I dont see a recall on this oven and suspect there is something wrong with the seal on the door. Thanksgiving is in less than two weeks and I have to cook for 15 people!! I am disgusted with the service and this product. Furthermore, the ice make is not working on my Kenmore Elite refrigerator.

Kenmore double wall oven 790.49529312 only 2 years old will not maintain temp. Licensed repairman told me that Kenmore places its name on multiple makes and found it to actually be a Frigidaire product. Guy came to home replaced motherboard for $300.00. Did not fix the problem so used Sears chat to assist w/ diagnosing issue, now being told temp sensors for $132.00 for parts only, need 1 for each oven need to be replaced. Issue is oven will hold temp when empty but try to cook anything in it and it will drop to 200 degrees. Told humidity affects the way oven picks up temp readings. $2799.00 originally priced piece of garbage. Cant talk to actual person unless you can understand a thick India accent. Do not buy from Sears.

When opening oven door on Kenmore wall oven, handle fell off one side and glass door exploded into me. There were shards of glass everywhere, even countertops, and I had a small cut on my foot. The company is sending a repairman who we have to pay $250, despite all the phone calls and emails to corporate. We feel this was a defective piece of equipment, and seeing several other complaints of similar happenings, I feel we should not have to pay for service call or the repair/replacement. I will never buy Kenmore products again after this incident. And will do my best to spread the word.

I wanted to get the stainless steel to match the rest of my appliances. Its beautiful and sleek and it looks great with the oven, the microwave and the refrigerator. In this washer I am able to pack everything - plates, cups, and even pots and pans. I only have to do one load and I am done. I put the kids cups as well as the glass cups, fork, knives and spoons, even the ones I use for cooking. Even when I forget to clean thoroughly, it leaves dishes real clean and it dries them real good. The dish its still spic and span. This dishwasher was very expensive but well worth it. I would recommend it to anyone.

Kenmore Elite double wall oven is not safe. The top oven which I use frequently has oven racks that no longer fit. The interior wall has bowed due and the technician indicated that my oven is no longer safe to use. I will need to replace the wall which would cost me a little over $500 plus the $75 tech fee. Sears offered their warranty insurance and would cover up to $500 plus reimburse the $75 tech fee. But again, does this solve the problem? The self-cleaning will cause the walls to bow again and from what I see, there seems to have been flames that left burnt marks around the interior front vents. I am reporting my complaint to www.cpsc.org and to Sears as well. From this site, there are five reports, all a Kenmore model. I was told by a Sears consumer complaint officer that my model is made by LG and that I should call them because it is a manufacturing problem. Im not buying from Sears again.

I purchased a Kenmore Elite Double Oven Gas Range in November 2011. I also bought an extended warranty. When the range was about 3 yr old the bottom oven failed to heat. It was repaired. Then this past October 2016, the bottom oven wouldnt heat. November 23rd it was repaired. I extended the warranty because with two repairs I wasnt confident with the range. Then on December 20th, I was using the top oven at 400 degrees, and everything was fine. I then turned on the bottom range at 350 degrees, and noticed it wasnt heating after about ten minutes. I opened the oven to see if it was hot. A ball of flames came out at me. I burnt my eyebrows and a good part of my hair. Luckily I was able to shut out any flames on me, and I closed the oven and shut it off.I called Sears the next morning, rather shaken to report what I consider a safety issue. They scheduled a service call so a technician could access the problem. I told them I didnt want it repaired, only replaced. I got a bit of a runaround. They first came quickly then ordered parts. Sears says it is repairable. They scheduled me for Jan 5th, and I waited all day and no one showed. Today, someone came. I said I didnt want it fixed. The service man called his supervisor, then Sears directly called me, and said as part of the process I must have it repaired then file a complaint.When I called they said I should have refused the repair, because now it is deemed in working order. I said I dont feel safe after my ordeal. The supervisor at customer service said even if I had a brand new stove, no one could guarantee my safety. Talk about confidence inspiring. I let them know I wasnt pleased with that. They then offered me a $630 credit towards a new stove. I paid $2,300. I didnt accept yet, because I dont know if I should.

I believe after viewing so many refrigerators and going to different places to check out, we were impressed with the Kenmore Refrigerator brand. I also checked out other brands and reviews but the Kenmore refrigerator by far was equipped better and the price was in the range we were going to spend. Their refrigerators also had good reviews and we liked the look. The Kenmore Refrigerator stuck out as the one we wanted to purchase. The features were great. It was set up easy to clean and it has a great icemaker.

Last year I purchased the Kenmore 73059 fridge from Sears to replace the 6 year old Kenmore French door fridge that I purchased from Sears that died. First of all, the water dispenser leaked. The tech blamed it on low water pressure in my home, but the old (6 year old) fridge didnt leak. Now, mere weeks out of warranty, the new fridge is dead. All customer service could say was, You know its out of warranty. You should have purchased one of our home warranties. Do NOT purchase Kenmore appliances. They are unreliable pieces of junk!!! And they do NOT stand behind their products. Oh, and the microhood (over-the-range microwave) I purchased 7 years ago needed a new magnetron at 51 weeks old (at least it was covered under the warranty). Note it has a bad humidity sensor (at 7 years old).