Purchased Kenmore model 106.72153 Cold Spot Refrigerator at Sears in April 2013 along with Kenmore microwave, Kenmore dishwasher & Kenmore stove. The Kenmore refrigerators compressor and evaporator failed. Cost of labor & parts to fix over $1100. Only two senior occupants using the appliance. I attempted to discuss with Sears Manager at Sears Concord Mall in Wilmington DE, but before I finished explaining I was told there was nothing he (Sears or Kenmore) could do. Didnt want to hear a word I said or discuss possibilities. I was actually considering purchasing another Kenmore if an agreement could have been at least discussed. I have been a Sears customer and Kenmore purchaser for over 40 years. So much for customer loyalty and customer service.

I have had no problems with the refrigerator I bought at Sears. I have had the refrigerator for over 2 years now, and am very satisfied with its operation. It is the three-door model with the freezer on the bottom. I will have to say if you are older, like myself, you would probably do better by getting one with the freezer located in a different place. I find it difficult to bend over or kneel for a period of time to locate something in the freezer. Other than this self-inflicted problem, I would have to say that the Kenmore refrigerator has proven to be an excellent choice.

My mom has had this model stove for a while but after the first year the racks started falling down. The oven expands and the racks fall down. Last thanksgiving I lost the bird and was pissed, almost burnt my entire arm. Now its an everyday occurrence these days to the point that anyone that tries to use the oven lose rack of items. Ive burn my hand twice, and my nieces and nephews are not allowed to use the oven. MY mother is 75 and had not had a new stove ever and she saved up years to buy this piece of **!!! VERY DANGEROUS OVEN. HOW COULD THEY NOT RECALL THIS DANGEROUS OVEN???? IT is a BIG safety hazard. Last year we called Sears and they would not help in any way. WHY would a company wait for LAWSUIT before they correct a problem. THIS IS SO VERY DANGEROUS FOR ANYONE TO USE. NEVER BUY KENMORE stoves. I will be posting this on my several twitter feeds and Facebook profiles. This is a terrible way to treat a senior citizen!!!!

In the fall of 2017, we underwent a kitchen remodel and as part of that, had a Kenmore Electric Built-In Oven Model 790.4942 installed. So, it is only barely over a year old. Since the beginning we have had issues with it. The first time I used the self-clean function, about 3 months after installation, large brown spots appeared between the inner and outer glass on the front of the oven. A technician came out and said this was the result of using the self-clean function and not to use it! He said it was a problem and he didnt know why Kenmore kept using this function, with the same result!Since then, I had food consistently undercooked and purchased an oven thermometer. After following the instructions, I found that if setting the oven for 350 degrees, it only came to 325 degrees, so I followed the instructions to re-calibrate it, by upping the temperature 20 degrees. Then, things were cooking through, but scorching/burning on the bottom, so once again I used the oven thermometer and it indicated that although the oven was set for 350 degrees, it was now cooking at 375 degrees! I cant seem to get it right and Im frustrated. We paid $1,000 for this oven and it is not nearly as good or efficient as my GE 13 year old oven in the house I previously lived in!

I purchased a Kenmore oven (model 92703, stainless steel, 5 burner, one rapid boil, convection, self cleaning) from a local Sears appliance store in June 2011 for $850. In December 2015, it stopped working, and the repair guy showed us the electrical panel was burned. We decided to be on the safe side and replaced the whole thing for $330 (plus the $100 service call fee). Almost exactly one year later the broiler element is out, we pulled off the back panel yesterday and sure enough, the electrical panel is burned again. So its a poorly made product, and its cost me over $1000 to own this oven for just over 5 years. It was nowhere near worth that amount of money. Dont ever buy a Kenmore range.

Its louder than we expected (partly because it resonates within the cupboards its next to) and recently has started to leak -- not from mechanical issues that we can observe, but based on the type of detergent we use in it. Ball/pod detergents seem to be incomparable with it. Otherwise its performed reliably and done its job. We knew what we were buying and were already assuming wed replace it a few years into owning the home. Fits enough items that we can usually clear one side of the sink if not both; for larger pots and pans we sometimes cant fit everything in one cycle. Very nice looking for a mid-range model; matches well with our other appliances and isnt as susceptible to fingerprints as other stainless items weve owned. We got what we paid for -- not saying its not a fair value for a builder model but rather that we knew the level of quality we were getting and assumed wed need to upgrade in a few years. Cheaper to do that ourselves than through the home studio/builder.

Had it for several years. Has worked perfectly. Mother bought and now I have it. Has been clean many times. I remember many holidays and family get togethers. It cleans up easily and has been in many a picture as our family gathered in Moms kitchen. I have also owned a Kenmore stove. It lasted so long I could no longer find parts for it.

I purchased a Kenmore brand oven approximately four years ago and this evening while preparing dinner, the glass door shattered all over my kitchen. I now see at least 100 online complaints for the exact same issue. I plan to visit my Sears store tomorrow but am not hopeful after seeing the anger and frustration of those with a similar experience.

My Kenmore oven has given me nothing but very good results. I use the oven several times a week using it for various items from fresh to frozen entrées. Package instructions work exceedingly well.

We purchased our new Kenmore Elite stove and had it delivered in November 2010 for our new home. By December 2011, we had to get the control panel for the stove fixed. A few months later, we had to call them again to fix the same problem. At both times, it was under warranty as we had purchased extended warranty. By October 2014, I was baking chicken in the oven at 350. I took the chicken out of the oven, closed the oven door, reached for a fork to turn the chicken and the oven suddenly just exploded. There was shattered glass everywhere popping on the floor like popcorn. The experience was extremely frightening and thank God there were no small children or pets around at the time. After the initial shock, we contacted Sears and only received apologies. We were fluffed off as it was no longer under warranty. We have not purchased a new one as yet but would never buy another Kenmore product again. We have shared this experience with our family and friends who are equally as shocked!

Sear Kenmore Elite Range 79032363E410 - Oven does not keep temperature at all. One time it just canceled program on its own. Oven is off 20-30 degrees. Tech told me to buy a regular temperature oven gauge which I did. It was off 50 degrees. My oven has been repaired 4 times. They have replaced coils, motherboard and even top ignitor, etc. They told me one more time and I could get a new one. I am having them come out once again to repair because it is doing same thing. I bought extended warranty and glad I did. This is the worst oven. Originally bought different oven and it was defective and they kept on delivering 4 bad ovens. So they upgraded me to this one so basically this is my 5th oven! If you have a choice-DO NOT BUY any Sears appliance products because I purchased 5 Kenmore Elite products when remodeling and all but my dishwasher had to be repaired or replaced more than once. You can go online to check numbers to see who makes them. Mostly LG makes Kenmore. LG is also bad product. Spend the money if you have and go with a really good oven brand.

I have all Kenmore appliances. Never had a problem with any of them. I have the washer, dryer, stove, refrigerator. Didnt buy the warranties on them because knew I wouldnt need them. Know a lot of people that own Kenmore - never heard of any problems.

Price could be better, the cleaning is easy and oven works great. Personally I have a Imperial Flair from the 60s and I love this one better. Should make a new one last longer. Color choices more would be better.

The two-year old Kenmore stainless steel gas range I bought in November of 2010 was in the house. On August 7th 2011, I had opened the oven door and brushed against the corner edge and received a bad cut. It took 20 stitches to close it up. Has this happened to anyone before?

I bought a Kenmore French door fridge 1-18-18 and on 10-27-19 it went out. The top does not cool. Had Sears repair come out and said it is not under any warranty. That it would cost over $1000.00 to fix. I called Kenmore and got nowhere with them. I called Deawoo and they also would do nothing about it. I now own a $1900.00 piece of junk. I will never and recommend no one ever buy anything Kenmore as it is not made in States and only has a 1 year warranty. They are junk. Nothing like when I was a kid and everything in the house was Kenmore. Worst thing I have ever bought. I will no longer buy, go to, ok deal with Sears or Kenmore ever again with anything. I am now selling my riding lawn mower, kitchen stove, washer and dryer before they break and I have more junk to find a way to get rid of.

Kenmore Electric Range Model 790. Do not purchase this product!! The past few years we have been dealing with this range going directly to broil while baking. Almost started a house fire when it first happened. After calling and writing Sears I have gotten no response, no help or assistance with repair and there has been no recall even though I have read hundreds of similar incidents. I have unplugged it, reset breaker, and it works for a week or two then does it again. I have learned to cook using broil but it gets too hot and code error F10 flashes. Absolute terrible product and I am disappointed in Sears for not helping people out and for safety reasons, getting these ranges out of peoples homes. No wonder Sears is all but going out of business. You cannot run a successful business selling this kind of appliance. PLEASE RECALL THIS ELECTRIC RANGE!!

On 1-28-18 we bought a NEW Kenmore Elite Convection Oven with Warmer Drawer. also bought the Warranty Protection. Total sale $2,084.43. First one came damaged. March 2018 received the second one. Good shape, but the delivery guys left clear tape on the inside and left the oven on. When I opened the door the gasket pull off the oven. Took 2 service call to get one installed right. Glass Top is a pain in the butt to clean. You have to use Kenmore Cleaner. Nothing Else Works. Convection (Double Fan) is horrible. Bakes Terrible. No matter how much I try either things are way overdone or doughy in the middle. I hate it. I have had a convection oven for 17 years and I have loved every minute of it. Used convection at all time. Not with this oven! Its is just beyond me how it is so terrible. Sears repair guys came 5 times so far. Now the bottom drawer is rubbing on the underside of the oven where the heating element is. When the oven heats it is expanding the metal under the oven. Now they tell me it will be a Major Rebuild. I was told my a Warranty Supervisor (Alisha) that if the tech came out and confirmed that the problem was indeed what I was saying I would be issued a refund ticket for a new or different oven. Well now they (Milly a different Supervisor) are saying that in order to issue that the oven will have to go under the same repair 4 times in order for that to happen! So 2 repair guys will be coming this month and it will take 3+ hours to repair a defective oven at the cost of about $400.00. The repair guy said he has never done this before so he is bringing another guy with him. So yet another day interrupted by a Sears Repairman that should not even be repairing this oven. We should be able to return it for a full refund or an exchange. Oh and the repair guy first attempted to fix the drawer by bending the sides with a block of wood. Now the drawer is bent and the issue was never the drawer, but the bottom element causing the oven to warp downward against the drawer. It is worse than before he came! When the oven cools it pops back up. It is a factory defect and we should not be treated this way! I stopped using the convection after one repair guy reset it over 35 degrees upward. My cookies were burnt in 2.5 minutes and doughy in the middle. I reset it back to factory temp and gave up. The oven bakes fine at reg bake, but the convection part of it sucks! I have spent hours on the phone with Sears Warranty. I have gone through things like, We cant find your information, You didnt buy a new oven, lost information, complaints not being documented after they say they are writing it down on our account. Either they lie about their names or the next person lies about now knowing another Supervisor. I request a Supervisor and they stall and keep asking me how they can help me. Oh and if you call Sears Warranty and get a gal named Kathleen, just hang up and call again until you get a different person. She is the worst. She cant find anything. She cant type even your number in right. I have dealt with her enough to know just to hang up. If you tick her off shell say she is transferring you, but youll be disconnected.We are now considering loading up our oven on a dolly and taking it back to the Sears Showroom with all the receipts and demanding a refund. Wish us luck. DONT BUY FROM SEARS!!! We have been Sears customers since 1976 and loved them. Now they are the worst company ever! Customers are NOT important to them and neither is keeping their word! Warranty Persons Names to take note of: Kathleen, Milly and Alisha (who now doesnt exist according to Milly).

Purchased Kenmore Electric Range Model 9622 Sept. 2007. First use of self-cleaning burned the paint off panel above oven vent (which happens to be RIGHT UNDER THE MAIN CONTROL PANEL!!! Same vent drips profusely during use of oven. Days before Thanksgiving, either 2013, or 2014, large eye on left makes a loud pop, then stops working. Thought it would be no biggie. (Didnt purchase extended warranty). It was a REAL BIGGIE. The problem was in the main control panel. $650 to repair. Twice what I paid for the stove originally!(Should have just sold it without eye working and used the money to offset new range). Yesterday, while trying to heat the oven just to 375°, it made a HUGE pop and tripped my breaker. It did that twice, then, shut down 2 more times with same loud pop, without tripping the fuse. The last hoorah was when IT WASNT EVEN BEING USED!!! Same loud pop, and completely shut off. Pulled it out from the wall to find an electrical burn on the wall, and hole burned through the cover plate. Inside, the piece to hold one of the sets of wires is completely melted.

Kenmore Oasis Elite washing machine - F1 error message led me to do research online. After phone calls to Sears, I had to do my own homework. Found that there was a recall notification for serial# in range of CT01 thru CT49 which mine is. Model is 110 27092600. After many phone calls etc they said yes it is recalled due to the common F1 error message but that I have to pay for the repairs... WHAT!? Their product fails and so many of these washing machines failed that they had to do a recall but we the consumers have to pay for it? Never ever will I shop with Sears nor will I buy a Kenmore product even though I am in need of a new dryer, microwave/wall oven combo, and dishwasher.... oh and now a new washing machine or repair!

Sears Kenmore Elite Convection Microwave Hood - Paid over $600 on sale for this item in July, 2012. Was installed about three months later. Now, as of April 2016, the microwave no longer works. For about the last three months, the microwave would work if I jiggled the door a couple of times after setting the time - however, randomly, it would turn itself off in the middle of the cooking cycle. Now, no matter what I try to do to get the oven to work, nothing! This is the last Kenmore appliance I ever buy. Remodeled the kitchen in 2012 and purchased all new Kenmore Elite appliances. After the experience with this microwave, I am done with Kenmore. I would hope that a microwave which retails for over $900 would last a little more than a few years!

This evening my elder father called to tell me that my mom set the oven to self-clean the day after Thanksgiving. She set the oven to self-clean and they went to bed. When they woke the next morning, the oven was very clean but now the stove top will not heat. I told them to unplug the thing until they can make sure that is not a hazard to operate. After all these complaints I am shocked to see so many customers having problems with the Kenmore ranges. My mother always bought Kenmore and when I bought my first and all homes since have been furnished with Kenmore and Whirlpool appliances. So sad to see that Sears is losing their special touch! Sears was always known for their customer service and customer satisfaction! Now with my parents thousands of miles away, I have to worry about their appliances blowing up.

I purchased a Sears Kenmore elite glass top range in the December 2009. Just before Thanksgiving 2013 my mom had cook dinner using one of the burners on top. My sister and I were visiting with her and we left after she finished eating. She went to bed at that time and we left her alone in her house. About an hour later her dog woke her up and she realize that something was very wrong. She grabbed her dog and her cell phone and went outside. She called 911 and the fire department and the paramedics came. Her home was filled with carbon monoxide and the dog actually saved her life by waking her up.Even though my sister had checked the stove after she cooked dinner for my mother, the oven had turned on by itself while she was asleep. The Oven had not been used more than two or three times and almost 4 years of ownership. My mother was in the hospital for almost 3 days on oxygen to clear the carbon monoxide from her blood. If it had not been for her dog we would have been planning a funeral rather than Thanksgiving and Christmas holidays.The oven is now with my insurance company at a laboratory for examination. I have read many, many stories about these ovens and stoves turning on and off the burners and ovens of at will. There was a recall in 2009 of 200,000 units. They must be waiting until the press or the liability is enough to do another recall. I put Kenmore appliances throughout the residence and I am very sorry for that now.

I had a Kenmore refrigerator several years ago which lasted a very long time. It had several different compartments so you could squish this on many different levels which made it easy to organize and arrange things. The top shelf could be placed really far down so that you could place large jugs of water, soup pots or other crock-pot type of devices there with no problems plus you could fit even a large turkey roaster in there during the holidays. So, I would not complain about the spacing. The refrigerator itself was very quiet. I could barely tell that it was running. You could easily adjust the dials inside to change the temperature of the refrigerator or freezer. There was no frost build up in the freezer ever. I would suggest this to anyone.

Sears Kenmore has made some of the most reliable appliances I have ever purchased! I purchased my stove in 1998 and Im still using it. It isnt digital; which I prefer because digital appliances need too many repairs and are very costly when the circuitry breaks down. The con is they dont brown as well as metal ovens. Im saddened to see Sears closing its stores. I would definitely research to find who carries Kenmore when purchasing appliances, as Im sure they have updated them.

New stove < 7 months old, on 07/26/2014 @ 0300 cold and unused for days, the lower oven front door glass exploded all over my kitchen like a small bomb. Terrified my wife, and we had glass over everything in the kitchen even well above the level of the door... counters, pictures on the wall, etc... Sears-Kenmore personnel most unhelpful in regards to servicing the warranty and providing corrective action. This company is a dead-man walking in regard to customer service... When you google this Kenmore exploding oven door, there are thousands of cases on the net. I wish I had been bright enough to google it thusly before the purchase. The stove was not cheap. An expensive lesson...

This Kenmore range was purchased from Sears Canada 31 years ago. It has only needed three repairs in all that time - one burner had to be replaced, the control knobs were replaced (more cosmetic than repair) and one of the wheels came off the warming drawer. It still looks good, with the enamel intact, control panel intact and burner rings good. The only complaint Ive ever had about it is the material used for the control panel is hard to keep clean-looking. You cant just wipe it down with a dishcloth, it needs window cleaner to look clean.

Well built and designed to work for a long time. My family loves ours. Had it for over 10 years. Would recommend one to anyone, small or big family. The size and space inside and out fits our lifestyle, plenty of storage space in lunch meat and vegetables drawers, lots of shelf space. Sits tall and straight and very level, built solid to withstand the family who opens and shuts it often. Easy to keep clean. Just wipe and go. The price range fit nicely within our budget, very affordable. You get what you pay for. Very competitive price, cant beat it. Very nice.

DO NOT BUY FROM SEARS! Please help to get Sears to own up to their stoves that are fire hazards... I purchased a stove at Sears 3 years ago... has plastic handle on top of oven door and is self cleaning. I used the self clean for first time and got little brown spots on handle.. called and their response was use Mr Clean eraser... spots got worse after each self clean. On December 22 2014 I put on my self clean for 2 hours, left the house and came to find out my oven door had melted! I called Sears and they said would send out tech to look at it but I would get charged for it (no warranty). I told them that it was a serious fire issue and I was not going to pay for tech to come out and tell me Yep it burned and is no good! Warnings tell you not to put plastic near high/intense heat! They said someone would contact me about the issue... after repeated attempts, no one got back to me until end of January!I had to purchase new stove as this one was unusable ($900). Sears kept asking me for model # but I did not have as I had gotten rid of old stove and for them to review the Dec 22 call... This went on until last Friday and all they could do was offer me a $50 gift card!!! They acknowledged that they screwed up and this was the best they could do! Sears does not care about their products or customers. I am out $900 because of Sears and most of you know that I am a single income parent. Worst case is that had I used the major self clean option, my house could have burned! 3 days before Christmas and Sears did not care! PLEASE POST THIS AS PEOPLE WHO HAVE PLASTIC OVEN DOOR HANDLES NEED TO BE AWARE THAT THE STOVE CAN CATCH FIRE! PLASTIC AND HIGH HEAT DO NOT GO WELL TOGETHER.

Its not the best. It doesnt always get the dishes nice and clean. They dont always come out dry and I have never had a load of dishes come out without water spots on them. The size of the dishwasher is very good for the size of household that we have. We are a family of 4 and this dishwasher can hold 2 days worth of dishes in it. The appearance of this dishwasher is good. It can match into any basic kitchen that you put it in. It has a nice and clean look to the front of it. I have no clue what the retail value of this dishwasher is. Because my dishwasher was bought second hand and only cost my 25.00. I hope if I have to replace this one that the price is in a good price range.

We replaced our 18-year-old Kenmore Glass Top Range with another one, once we lost a two burners. Because we were pleased with the old one otherwise, we replaced it with an updated and similar model. Although, we like the convection aspect of this range, the glass portion cracked mysteriously and we had to have two associates come out to confirm the problem to replace it under warranty. The newer Kenmore, Whirlpool appliance do not seem as durable as the older one. We are disappointed and will look to other brands in the future. Glass broke within the first 6 months

Kenmore Elite Double Oven Range 7909731 - I would rate this and Sears customer service at -0- stars if I could. Purchased this range in November 2016. I do a good bit of baking, so paid to upgrade to Kenmore Elite convection double oven. I have purchased Kenmore appliances for over 25 years with no issues. This will be the last one. Began having issues with the convection ovens fan not working or maintaining temperature in December. Raw AND burned cookies. First service call in January. I was told there was nothing wrong with the temperature after the tech shot his laser thermometer in there to check, says I have to wait 15 minutes after the oven SAYS its preheated to the set temperature and that I shouldnt put more than one thing in the oven... what? Thats why you pay more for convection!He replaced some screws that were sitting in the bottom and left. Whatever... tried baking muffins didnt rise, raw middles and burnt outsides. 2nd service call. The day tech was supposed to be there calls and says not coming, will order a new control panel and reschedule. After replacement, baking takes at least 20 minutes longer than recipe indicates, overbrowning outside. 3rd service call. This tech tells me the oven is 25 degrees over what it should be and recalibrated. Next baking attempt, the temperature decreases to 180. Ok, Im thinking maybe I hit something. Next day, baking again. Preheats to 350 and then starts beeping, flashing error codes FJ5. a locked and a 9 with ... Call Sears, tech scheduled for next day between 8 am and 5 pm, will call 30 minutes before arriving. Calls me in driveway and says he will not wait, will not come back and they are not allowed to call before the first call. Was on the phone at least 6 times with Sears customer service. When the tech comes back 5 DAYS LATER, hes never heard of the error codes and is ordering the same control panel that was replaced 6 months ago. This is ridiculous. I will never buy from Sears again. The lack of customer service is appalling.

I have an electric range from Kenmore. This stove/oven does a wonderful job with its cooking temps. Some electric stoves overheat and does not cook properly but Ive never had that issue with my Kenmore. I trust my stove to cook at the proper temps that I put it on. I really have no complaints as far as I can think of and Im happy with my ownership of Kenmore products.

We purchased a Kenmore Elite 24 cu.ft. Bottom-Freezer Refrigerator model# 78043 in Feb 2015 and installed it in late April 2015 for our new kitchen renovation. We loved the appearance of the unit and the space available inside. We had been noticing for the past 3 or 4 weeks that our food was going bad and an unusual odor inside. At first, we thought we had just purchased some out of date food. We placed boxes of baking soda inside for the odor. We installed a refrigerator thermometer inside both compartments and began monitoring the temperatures. The temp range in the fridge was 43-54 degrees and the freezer was 6-20 degrees even though the settings were at the recommended 0 and 37.Please be aware if you purchase this unit that the display only shows the setting temps, not the actual temps. Two months after being put into service, this unit has stopped cooling the refrigerator/freezer compartments adequately. In the end, all of our food had to be discarded. Initially, Sears service suggested they would replace the defective unit because it was so new, then said we had to schedule a service call 22 days from now. We purchased this item based primarily on the Kenmore name. That was obviously a mistake.Updated on 08/19/2015: This is an update to our previous review of the fridge we purchased from Sears. The service tech finally arrived on Aug 4 after our original appt was re-scheduled for a week later. He ordered the parts which were delivered the next day. The appt for install was Aug 19. Sears called yet again to reschedule for Sept 1. In the meantime, we discovered the part they sent was the wrong part. We called today to hopefully get the right part before the rescheduled Sept 1 appointment.

I tried to contact customer service and was transferred 6 times, then hung up on! The Kenmore Elite Range of 5 years almost burned my home down this morning. When I called to ask for assistance to determine if the range was safe to be in my home, they wanted to charge me $25 to just talk to someone! Then, they wanted to charge me $89.99 to send some to my home! Yes, I am furious that this company just wanted to collect money and would not help. My home has smoke damage, which I now have to clean due to the malfunction. I will never purchase a Kenmore product again!

About 4 years ago, my wife and I bought 6 new Kenmore products for our new home including a dishwasher, oven, microwave, refrigerator and a washer and dryer. All of these products have failed. The oven will no longer bake. The microwave when turned on has a lighting show in the side which I feel is very unsafe. The dishwasher coating has come off the racks and they are rusting badly. The dryer door will not latch because its broken and the start button has broken too. The washer leaks and keeps stopping in the middle of a cycle and flashing a code for some problem. And last but not the least, the fridges filter leaks. We have tried to contact Kenmore and no one will talk to us or help, and dealing with Sears is just a joke! My wife and I spent very good money on these products and dont feel we should have to replace them 4 years later or have to repair them. They are all Kenmore Elite products and for the money we spent, we think the company should stand behind their products and workmanship. Even a call back or just a response would be nice, but I guess this is a company where once they get your money theyre done with you. If theres any way someone could help us, that would be great. We just want to be able to cook and do laundry again like people with working appliances do. Thank you for your time.

Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 error (run-away temperature). I set range temperature to 170 degrees for one hour. Our house filled w/ smoke, smoke alarms went off. If our Son had not been home, our pet bird would have died and our grandsons inhaled a lot of smoke. Please remove this range from inventory; extremely dangerous appliance - almost cost lives. Where can I go to get a refund - or replacement model? We are warning our homeowners insurance company of the danger of this product.

I purchased a Kenmore gas range from Sears in July 2010 based on good experience with a previous Kenmore stove. From the start the Kenmore model 790 made loud booming noises when using the oven. No explosions just a noise that made me fearful of using the oven and definitely reduced my use of it. I returned from holiday vacation to a stove leaking gas with the eyes turned off. The local gas company conducted an inspection and declared the stove dangerous and unsafe. Now the stove sits in my kitchen with a red tag labeled dangerous. I do not plan to repair the four-year old stove. It will be replaced with a new stove and different manufacturer. Thank you to everyone for sharing your experience with Kenmore stoves.

We purchased our Kenmore stove Model #790.97453804 in June 2010 and until this weekend everything ran smoothly. Just as we had finished dinner the outer glass on the oven door exploded!! Glass blew out about 3 ft. all over the kitchen floor. Our grandson had just walked past the door. This could have been far worse than it was. A visit to Sears on Sunday proved futile as, you guessed it, they had not heard of this happening and didnt know this type thing could happen. Luckily I had taken pictures of everything as proof & showed them. All they did was provide phone numbers, which I called. They could only schedule a service call. I checked the internet for any recalls on this particular model and found none. So we bought another stove but it was NOT a Kenmore. No more Kenmore appliances for our family.

The dishwasher does extremely well even on burnt on food. Removes grease with ease and rinses cleanly. It is so easy to operate that even my 10 year old uses it. Being the parent of two children and having a busy life the capacity of the dishwasher is very important. It hold all of our daily dishes and glasses in one wash cycle. The easy clean exterior of the dishwasher is very nice. The controls are not overly obvious and the appliance is eye catching. The interior shelves are nicely arranged and look good. The overall price of this dishwasher is very comparable to many others on the market, but unlike the others this product works very well. We have had no issues with this model.

My Kenmore dishwasher came with the house I bought and I was pleased with it so I did not replace it. It is and always has been a reliable brand that has proven to always outlast other so called reliable brand and has always been sold at a reasonable price. Having it is convenient. I can use it for storage and it doesnt use an excessive amount of water and it isnt excessively noisy when operating so I can enjoy TV while it works for me and I can be relaxed at the end of the day. Have no problems with it, but I would like it to use less water and electricity because both are an expensive item where I live.

I too have a Kenmore stove (Model #C970-648229) with falling racks! I have e-mailed Sears with no solutions. Ive been to their store where the stove was purchased. They even took a rack and have never returned it. They have suggested I pay for a service call to have an agent come out to tell me what the problem is... I know what the problem is - the racks no longer fit the oven! Apparently I have found out it has something to do with the lining of the walls in the oven??? Every time I have my oven on to bake something I hear this crash and the racks have fallen and my item being baked ends up spilling all over the oven. I am very, very frustrated with this. I will never buy anything from Sears again!!! And it seems they dont want to deal with this problem!! Has anyone received relief?

Purchased Elite Gas Range in 2011. Serviced twice after self-clean caused oven control board to fail. I noticed I am not alone. This is not cheap to fix. If you are buying Kenmore, check the service history! Sad to say I will no longer be buying Kenmore appliances. Now a 3000.00 oven!

I purchase the Kenmore Elite double oven approx three years ago. It has been a disaster from the start! The issues was the rewiring needed for the product that I was not told about. This requires an electrician and an extra charge that is Kenmore specific. The first set of ovens did not work at all. After paying the additional cost for the change the ovens were installed and they did not work. The installer could do nothing and I had to call for a repair. I requested a new set of oven and after a week or two receive a new set. Within 6 month I noticed the doors on the ovens would not close properly and that the calibration was off. I requested another set again to no avail. To date I have had 2/3 additional service calls for the ovens for the same problem. I have requested a new set or satisfaction each time. The most recent repair was in July 2016. Now Nov 26, 2016 they are saying the problem is no longer under warranty for the repair or the extended warranty I purchased. The customer service center has had problems scheduling, sending two repair people or say there is no appointment and then a repairman shows up anyway. This happens even with confirmations and secondary verifications.There was a time when the Sears brand stood for quality, and great customer service. Those days are no more. I purchased a full suite of appliances for a gourmet kitchen with the Kenmore Elite Brand and the two most expensive items, the fridge and the double ovens have had significant problems and repairs. I have been loyal to Sears and so as my family making it a tradition for over 30 years of my adult life. My parent bought Sears as did my entire family but NO MORE! I will exhaust my points and the boycott will begin. We will NEVER purchase anything from Sears again nor will we recommend the store or their products.

Kenmore range (model # 790.91413010) was purchased in March of 2011. A week or two later, the front control panel on the range fell in. Sears brought another range in the same model out and now this range has the exact same defect. Sears wants us to pay for the repair since warranty is no longer valid. I feel that this is a manufacturers defect or installation defect of the control panel, not something that the consumer should have to be accountable for. Sears/Kenmore needs to be held accountable for their products!

My parents bought Kenmore fridges and I continue this practice because they recommended this brand. I had purchased two other refrigerators and liked Kenmore better. I really did like the size and the design of the fridge. I liked the versatile way you could arrange shelving the way you liked. Easy to store products and has lots of storage space in doors too. You could put beverages in the door if you chose to or put them on shelves. I like arranging the placement of products in fridge myself. I also liked temperature control in the very front of fridge as well as the placement of the butter dish and a designated space for my eggs. I liked the ice maker, glass shelves, crisper and frost-free freezer. It had air holes and I could manage the door handles. I also liked the color and that it was well lit and insulated. Added water purifier made plenty of ice. It kept food cold and did not sweat. There were no coils exposed on the back making it easy to clean. However, fridge was a disappointment. The top crisper broke many times and had to repeatedly replace it. The door holders kept breaking and the bottom ledge cracked too. The material it was made is not strong and parts were expensive. The plastic used inside the refrigerator was a wrong choice. There was also a pattern on door handles that grabbed dirt. You had to constantly clean the handles. I would like wheels on fridge so I could easily clean behind and under it.

I purchased a Kenmore oven and the racks keep falling while cooking. I called the Sears outlet store where I purchased the oven and was told to try buying new oven racks. I purchased new oven racks through Sears and still while cooking a turkey the same problem existed with new racks. It caused a grease fire and I was burnt. After several calls to Sears I finally spoke to a corporate person who sent a repairman out at Sears expense. The Repairman said he could not fix the problem the oven walls were defective. The serviceman immediately called Sears from my home on his cell phone and I was offered 20% off a new oven if I purchased from Sears.I told the corporate person I would not accept that offer of 20% and that my oven is only three years old. It should last at least 15 years and would be talking to his supervisor on the next business day. I also told him I was going to seek legal advice, expose Sears through our local news station in the SF Bay Area if this issue was not resolved. Im shocked that this has taken so many phone calls and a service call and I still was offered 20% off a new oven and not a replacement oven. I have purchased numerous appliances through Sears and never received a run around such as this. This is a Health and Safety issue. I see other complaints such as mine online regarding wall ovens purchased through Sears. We should all seek legal help and expose Sears on the way they are handling their health and safety issues.

Door storage was fantastic. Ice maker did not take up a significant amount of door space. Being able to alter the configuration of shelving was a nice feature as well. However, will never buy a side-by-side refrigerator again due to lack of freezer space. We have chosen to move to another model but did not purchase a Kenmore in the last purchase. Cost of the refrigerator and the competition of other refrigerators examined was well within our range. We also chose this refrigerator because it was our first personal refrigerator purchase and seemed to be a great purchase.

Ive had my Kenmore for 12 years and never had a problem with it. Thats why all my appliances I own are Kenmore. My Fridge, stove, washer and dryer are all Kenmore. I had 1 problem with my dryer but they came out and fixed it without any problem. I would highly recommend Kenmore.

Installers messed up cabinetry, didnt fix. Temp on oven wrong all the time. I had to build a 2 by 18 plug or it would have just been open to under my stairs.

Oven exceeded expectations. Meat roasts beautifully. Rolls brown to perfection. Cakes and breads bake uniformly. Potatoes tender inside and crispy outside. Vegetables roast well. Oven cleans well. Stove top performs well. Kenmore is a trusted brand. I have a Kenmore microwave oven that’s lasted for four years. I highly recommend Kenmore ovens and microwaves.

I have owned Kenmore appliances, including freezers, refrigerators, stoves and washer dryers for almost 40 years. They are well-built, energy efficient and made in America. Their quality has remained a hallmark in the industry for generations. They are modern and technologically advanced and are built to last. They give you years of worry free service and a good value for your money. My family have bought Kenmore appliances from Sears for generations and we will continue to do so. I would recommend Kenmore to all cost conscious, quality seeking appliance shopper and not hesitate to stand behind Kenmore.

My fiancee whose name the appliance is listed under {Diane ** they assumed I was Mr. **} purchased a Sears Kenmore elite gas range model 79075343310 in October 2013. It has been used roughly a dozen times if that. Well on 1/26/15 we had made a pizza and were enjoying it when we heard a large pop. Upon investigation we discovered that the inner door glass had exploded and shattered. It was contained inside by the front and back panels. I figured because the warranty was only expired by three months that Sears would foot the bill for repairs. Not so! Their argument was warranty had expired. Okay understand that but when the hell have you ever heard of oven door glass exploding simply by using the oven. Definitely one for Ralph Nader. Ridiculous. What if it had been the outer glass with a toddler or family pet walking by. Believe Sears like the rest of iconic American businesses continue to sell us down the river with inferior products.

I was cooking a frozen pizza Wednesday night when I heard a loud breaking of glass. It was my oven door. The whole glass shattered. Thank God something was holding the glass together avoiding glass on the floor this time! Yes, this has happen twice since buying it brand new in 2014!!! Thinking about a lawsuit because they want me to pay because its not under a warranty anymore! Very mad without an oven in a two year old house!

Purchased a ceramic top Kenmore stove in July 2011. Model #790-92303012. Worked fine until 1/31/2015. Preheated the oven to 350 degrees to bake a pizza. The top surface of the stove was not in use. The pizza had been in the stove for 2 or 3 minutes when the stove began to make screeching noises. The control panel completely lit up, then most of it went dark and smoke began to curl up from the back of the stove. Flames shot up from the back but quickly died away, however the smoke grew more intense.I was able to quickly jerk the stove away from the wall and pull the plug, killing the power. Noticed as I did so that the electrical wires inside the back panel (visible through the slots in the back) were glowing orange. There was smoke damage to the wall behind the stove and the kitchen and half the house had that electrical fire smell - which lingered for a few days. With the power gone and the fuel source (the insulation of the wires) consumed the fire was contained. The stove was obviously shot.Contacted Sears that evening and was given a number to call and was eventually given a claim number. Everyone connected with Sears has been polite but so far there has been no meaningful response, and it is doubtful they will accept any responsibility. Too bad, we have been loyal customers owning a Kenmore refrigerator and a Kenmore Elite microwave.We are fortunate that our homeowners insurance will assist with the purchase of a replacement stove. But Sears Kenmore has a major engineering defect that is inexcusable. After reading comments from other unsatisfied customers there are numerous and more serious hazards connected with Kenmore products. I would not feel safe purchasing a Kenmore stove as a replacement and could not recommend them to anyone.

Works very fast and gets clothes very clean provided you use the right soap. Made sure that the lines are connected correctly. This was an item I bought on eBay and found that it was worth the price. Bought it bundled with a dryer. Cleans my items every time without fail. Only became unreliable when the top started to rust so I called the washer repair guy and asked to have the rust taken off. Instead they replaced the entire top of the washer. Appearance remained great until the rust showed up. The rust made the top of the dryer get dark and brown and strange. The appearance fell apart at that point. It was strange to see my clothes not look so nice at that point. It was very cheap, only a few hundred dollars so I was okay with the item totally falling apart when it did despite the fact that it was inconvenient. The value for me was perceived in the amount of money that I ultimately did not spend.

We purchased this Kenmore range (Model C970 600531) December 2014. I decided the oven had enough splatters to start the self-clean, lightly soiled 2 hour cycle. It was on for about an hour when we heard a loud pop! The inner glass window shattered. I was shocked. I have owned self-clean ovens before and have never had an issue. Of course, warranty is off so have ordered the $200.00 replacement glass unit. Sears gave me free shipping for my inconvenience however I have to wait a month before I get it. I am so disappointed. I now find out this is a common occurrence with these ranges and I can tell you that I will never purchase another appliance from Sears even though we have supported them all our married lives, through many appliances and have never had an issue. Their suggestion is to pay for a Protection Agreement to cover this if it happens again.

We bought top loading high efficiency low water washer SN C54547545 in July 2016. It took a lot longer to wash a load. This year 2019 it started acting strange. The clothes were too wet and I’d drain/spin again. Checked the troubleshooting section-nothing worked. My husband put clothes in dryer while I was out and the load was too heavy, causing my dryer to burn up. Now I’m looking to buy both. Washers should last longer than 3 years!

Oven works well with excellent temperature control so whenever you set the temp to what is called for you get the proper result. The controls are easy to use, read, and operate. The oven timer is easy to set and use as well as the clock.

The washer is by Kenmore and I have not had any repairs in the time I have owned the machine. This washer does the job. Happy with its performance. Clothes are clean. Not looking to replace. Will keep this washer for the long term. This washer is white and is a standard washer with a top load. It has an agitator and a lot of buttons. I use warm for my whites and cold for my colors. I looked at a lot of machines. It was not at the top or at the bottom of the range. I therefore felt I got good value.

Performance was good. I rarely needed to pre-wash dishes by hand. Just rinse any solids or large amounts of liquids and dishes were always clean, even without using the hi-temp wash. Noise was tolerable, so you did not feel like you had to be in another room while the dishwasher was running. It is a standard sized dishwasher with a fairly normal interior layout common to most dishwashers in this price range. Dishwasher looks very nice in a kitchen of stainless steel appliances. They do show smudges and dirt, so cleaning is important. Window cleaner works wells to avoid streaks, but using stainless steel appliance cleaner gave the metal a deeper look, with easy application and is worth paying a few dollars for. This Kenmore was a good mid-range dishwasher. It is not silent, nor does it have an extremely well thought out interior, but it cleans well, looks good, and gets the job done for a reasonable price.

In April of 2011, we purchased model 790.48763900 Kenmore (Electrolux Canada). We had problems with length of time and reliability of oven temps. so didnt use it much. After exactly one year, 4 days out of warranty, the racks in the oven started falling, splashing food and ruining baking projects. Called for service and was told that the sides had bowed out because of use of foreign made cheap materials. I was charged $75 for this good news. He could replace the interiors for $400 per oven! I called Sears Service(?) and was moved, transferred, Blue Ribbon Service, etc. as in other posts. Absolutely no satisfaction or solutions but to spend $800. They had never heard of this problem. Baloney... stonewalling and not admitting inferior production materials. I reported to Consumer Product Safety Commission and related other posts. No satisfaction there either and no follow up. Why are they there? Only satisfaction is to get the word out to avoid ever purchasing another Kenmore, Electrolux product. American steel, manufacturing and customer service... RIP.

I come from a family that uses many oils and mean in their dishes so when I saw how clean this machine for our bowls I was honestly shocked. I have a small kitchen and so making space is a problem but with this machine it fits perfectly next to our oven and has never cause a problem size wise. With my Kenmore dryer I never really cared about the appearance of my appliances but this product really fits in with my modern theme. This has to be one of the most reasonable priced Kenmore items I have ever purchased lol. I definitely recommend it for anyone looking for a reasonably priced item.

Love this brand... Fancy and flashy. Bought a matching stove because of the new and modern look it added to my kitchen. I am looking forward to buying an good range in the same Brand as well to make a whole matching kitchen set very soon!

It works extremely well. We hardly ever need to pre-wash our dishes. Everything comes out clean and not greasy. It runs quietly and is not bad at all. I love it. It fits all the dishes I need it to. There is room for everything and lots of ways to rearrange the shelves. I have not problem getting my largest pots and pans in to be washed. It is nice and sleek. The stainless steel appearance is gorgeous. It fits well with our other appliances. It is easy to clean and does not show much dirt to begin with. I think that the price was very reasonable. It wasnt the most expensive nor the cheapest dishwasher available. The price was right and we have gotten our moneys worth.

It washed my really dirty dishes to make them spotless with no water spots. Made absolutely no sound whatever. Was very quiet. Didnt shake at all. The dishwashers size was very big. It held many of my dishes. I always had room. Very nice. A few words to describe it was spacious and big. The washers appearance was very nice and sleek with a professional shine to add to it. I personally loved the way it looked same with any other of this brands dishwashers. The value was really great of the dishwasher because the price was in my price range and I had no problem with the cost because it was a very fair price I loved.

We own a Kenmore Elite double oven that will no longer hold the racks in place in the bottom oven. This is a very dangerous defect that has caused multiple spills and also burns. Sears claims to be unaware of this defect event though there are many complaints about this same problem on the internet. The problem is caused by the walls of the oven bowing out due to regular use and cleaning of the oven. Sears refuses to issue a recall on the oven and has offered to provide a service call at our expense which does not even guarantee that it can be fixed properly. If this were a car, Im sure it would have to be recalled but I do not believe there are adequate consumer laws that cover appliances. Sears does not stand behind their products.

Controls are not confusing and are easy to understand. There are enough settings for all my needs and uses. Unit is just the right size for the over the stove use and easy to reach. It is easy to clean, the tray is a good quality glass and not too heavy.

I find my Kenmore to be generally reliable and efficient. I dont believe that it gives the best wash results but I find them satisfactory. For the money I think it is acceptable. My primary concern is that even when I pre-treat different articles of clothing it doesnt seem to make much difference. I suspect that there are washers that would produce better results but are out of my price range to purchase.

Too many complaints over this issue of failing oven walls to support racks. We should join forces to be heard. My racks fall too oftentimes.

I bought all 4 appliances at one time, Kenmore elite top of line bottom freezer/ref, dishwasher, microwave and electric stove. Ive owned them for at least 4 years and had problems with all of them. I paid top dollar for junk. What put me to post my displeasure was the refrigerator. About 1 month after warranty expired I began to receive Er 1F messages. I read on internet to pull the plug and it will resolve problems. I did it several times a year since then and problem would resolve and come back again. Now its becoming more frequent and water is now leaking from ice-maker. Going to change fan and motherboard to see if it solves the problem. Dishwasher also top of the line which I had to change major part that failed which caused major flood/water damage to house. Lucky that was still under warranty at the time. I would not recommend this product to anyone. Buyers beware. I signed up to a class action suit regarding refrigerator problems couple years back but did not hear back from group filing lawsuit. Sears and Kenmore should stop selling these inferior products with the elite tag. I had a GE appliances that lasted for 10 years or more which was much cheaper and more reliable than these terrible products. No wonder they were pushing me to purchase extended warranty cause there was known problems with these awful appliances.

I had purchased a Kenmore wall oven back in December 2011. A few months ago, the racks were not fitting properly and the pan with food kept spilling and crashing onto the element and I kept getting burned. Last straw was last evening when I burned my arm pretty good when trying to rescue a falling pan. I went to Sears this morning and they told me it was probably the racks so I ordered 2. Now reading all the complaints, I see that it probably is not the racks but the product itself and it is no longer under warranty. The sales people looked at me like I was nuts when describing this problem.

My Kenmore is from 1974. My oven door squeaks a little and the knobs lettering is mostly worn off but I still love it. However, I can’t find parts for it.. Like new knobs, I’ve looked on several sites. It has a griddle in the middle which I love. It takes a lickin and keeps on tickin... Lol.

We purchased our wall oven from Sears with the expectation of quality of their name and the backing of their outside manufactures making products for them. I noticed the house smelled like wood burning and thought it might be our fireplace. The smell progressively grew stronger and stronger over the months as we used the oven. Last week I got scared and called a local appliance repairman and he asked if my oven was clean, as most of his calls are from something falling onto the heating element(s). I cleaned the oven as a precaution. My son came home from college for the weekend that night and used the oven to bake a dessert, the kitchen filled with smoke and again smelled like burnt wood.Monday the appliance repairman found the problem and said we were lucky the house did not burn down. The bottom of the oven dropped down allowing the heating element and bottom liner of the oven to transfer heat to the under cover as seen in the pictures attached. First two are the charred and burnt cabinet, third is the hot spot under the oven where heat transfer happened, the last three are the sunken bottom and heating element.

I bought an entire kitchen of Kenmore Elite top-of-the-line appliances in March 2009. My refrigerator has been nothing but problems since I bought it. It had issues with freezing everything, fruit, milk, meat, anything inside, it would freeze, and Sears came out 3 times, with 3 different fixes. Finally, one of them worked. All were covered under warranty. Then, the motherboard in the fridge went out. Sears came out and fixed that. Last year, a month out of my 3-year extended warranty, the motherboard of the fridge went out again. I called Sears, they would not warranty something they replaced, so not wanting to give them anymore of my money, I called another repair company to fix it. I now have new problems with the refrigerator. My freezer sliding door is broken and drawer doesnt open more than 5 inches and in my fridge the ice/water machine is frozen shut, with cold air constantly blowing out of the flap on the door where ice comes out. I called Sears, as another service company came out and didnt think they would be able to repair it. Sears came out, and the drawer is $330 for the part and repair plus the service call fee, and the door they couldnt even get open to fix or recommend a fix, other than saying the door would need to be replaced and its very expensive and might not fix the problem. I paid over $3000 for this KENMORE ELITE - their top brand - and the day I bought this appliance, I also bought a dishwasher, double oven, and microwave, all Kenmore ELITE, spent over $10,000, with the extended warranty on all the products and now I might have to replace my fridge again, due to their might not be able to fix the drawer in the freezer. Sears doesnt care to keep customers happy. I will never buy a product from that store again.

I bought this over the range microwave from Sears a couple of years ago. I thought that 1000 watts would be plenty. However most food that you buy for the microwave directions, usually state 1100 watt ovens. The food doesnt seem to stay hot as long as food cooked on the range or in a conventional oven.

This 30” Natural gas range has served us well, it includes a self-cleaning oven, warming drawer & griddle/extra large burner for over-sized pots & relatively easy to keep clean & the gas makes this economical to use & quick to reach set temperature for oven use.

On opening the Kenmore convection wall oven door, the handle was loose and when I pulled on it, the entire glass door shattered, cutting my hand, ruining food on the counter, spraying glass as far as 12 from the oven. Using a whisk broom, regular broom and the vacuum, we were able to get most of the glass up and then we washed all of the kitchen rugs. If a small child or one of our pets had been next to me, some serious harm may have resulted. I have read about other customers having this problem and that replacing the door is not a safe option - it can happen again. Its a serious design flaw.I have spent at least an hour or two so far on the phone with Sears and Kenmore, last night immediately after the explosion and then again this morning. They are willing to send a repair tech to assess the problem at a cost to me of $99 because I have no extended warranty. NOT FAIR! This is their problem and they should offer ways to replace the oven with a better design or recompense me so that I can get a safe oven.

Works well and has a nice range of temp. I would buy it again for sure. That you are in the market for a no frills but a power horse of a fridge check this one out. The size is about average for what they used to be. I know now some high-end models can hold a lot more but this is more than enough for the average household. It reminds me of every other fridge that has come out in the last twenty-five years that is the basic model of course. Big white surface to attach all your magnets and school report cards too. The cost is no more or less than the average fridge of that type and size. Of course you can spend a lot more for side by side doors and in door water and ice but those most people do not need in reality.

The range is not bad for the price. It would be nice if it offered a little more room in the oven. It would also be nice if you could get a good peek inside the oven without having to open the door all the time.

Well the plastic disk in the roof of my oven is melting and has burn marks. We dont have a warranty or service contract with Sears so they want to charge us $249 to come and LOOK at it. Hello, our microwave is melting and burning inside and this is OUR issue? Sounds like a serious defect. Someone wrote in the Sears website with the same question and it was never answered. So I know I cant be alone in this melting disk microwave issue. Kenmore, WTH!? Will NOT buy from Sears or Kenmore.

My Kenmore dishwasher was very fast and it did not make a bunch of loud noises like some dishwashers that I had owned prior. This specific model dishwasher had powerful jets. I cant recall a time when I owned my first Kenmore that I ever had to run my dishes through a second cycle. They always came out looking crystal clean. The dishwasher came with my first condo I bought and for the five years I lived there I had absolutely no problems at all with it. I own a Kenmore now because of it. I was told by the previous owners of the condominiums that the dishwasher and oven were brand new and had been installed a week earlier.

Purchased a complete suite of appliances for my new kitchen 4 years ago. Major failure on the $3,800 fridge after 13 months, water pump, (2) door hinges and silverware basket on dishwasher, complete replacement of microwave and 5 repairs on the double wall oven. COMPLETE GARBAGE. WILL NEVER BUY KENMORE AGAIN!

The price of the dishwasher was in the price range that fit my familys budget. It is nice to get what you are paying for and that your money is spent on a item/dishwasher that will make you say, Money was well spent. I enjoy the size, because it dont take up too much space in my kitchen. I hope that when I purchase a new one that the size will fit where we want lose counter space. My kitchen is not big, so I need the dishwasher to be a decent size that can get the job done.I would improve the function so that it is easy to use. I need a dishwasher that is easy to function, but have the power to do marvelous job of getting the dishes clean and spotless glassware. Durable and long-lasting is something that needs to be a plus, especially when this is a important piece in homes. I wish it can be controlled with a remote, so that if I forget to start it I can do it with the remote. Also, make the writings bigger, and the knobs are more easy to read as to where you can tell that you have it on the correct setting picked.

My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames shooting from behind the control panel. We were able to pull the appliance from the wall and unplug it, at which point the flames died out. There was no damage in or around the electrical socket and the damage to my wall was DIRECTLY behind the vent where the flames came from. I am disturbed to see how many others have had similar experiences with Kenmore appliances.Sears has been little to no help in resolving this matter. It took 5 associates before someone even took an incident report! I was told they could send a technician for repairs at my expense, since I am no longer under warranty! This is not even the 1st issue I have had with this company. Six months after I purchased my $1500 refrigerator, there was a recall for chance of fire! PLEASE BEWARE! DO NOT BUY SEARS OR KENMORE!!!

We remodeled our kitchen may of 2013, and purchased new elite, stove, refrigerator, microwave. 3 months after purchase, after using oven and turning it off, it was discovered that not only did it not switch off, it was super heating! We shut off the breaker. Called Kenmore, they sent a repair man out, who looked at it, and decided to replace the control panel. Took about 5 days for the part to come in, so I was without my stove for About 7 days. He replaced the part and we hoped all was well, but then, last week, it did it again. This is very scary! If we hadnt noticed, our house could burn down...again Kenmore wants to repair it, Im done with this lemon! I will never trust it again! Obviously, there is a piece in there that is blowing out this control panel. I paid a lot of money for this range, all I want is what I payed for. Kenmore was useless, but Sears is working with me. So hopefully, they will be replacing it for us....we will see over the next couple days...

I purchased a Kenmore Range model 790.9445. Today we pressed the bake key set the oven to 350 and the control panel started to sizzle and catch on fire. The off key was press and the oven was unplugged from the wall. I tried contacting the store with no answer then the service department. After trying for 3 hours I got through gave them my information and was place on hold for 45 minutes and was hung up on. So I called back this time I was answered right away and placed on hold after giving them my information, I was hung up on again. I am now sitting on hold for the last hour with a new telephone number for the Sears Customer care network, they appreciate my patience which is wearing thin with sears 40 minutes later. I got this number from another customer adviser site which was an email from a SEAR rep. I dont think they want my business. 1800 549-4505 and it is english

We bought an over the range microwave because it matched all the rest of the appliances in our newly remodeled kitchen. Weve been very pleased with it. It has a soften function, which Ive not seen on a lot of other models.

Kenmore range model 95012102 - Broiler turned itself on and wont shut off. Too many reviews on the net about this problem with no help from Sears. Cannot risk a fire so I will be trashing it.

3 years ago, I bought what I thought would be my last stove. Brand new Kenmore, with a warming, drawer and burner. Self cleaning. 1300.00 dollar thought it was the best. Im 60 years of age. I figured I would buy one last stove before I retired. Hey, its a Kenmore, right? It would be here long after Im feeding the bugs, right?WRONG! In less than three years the oven wont heat up passed 200 degrees. The circuit board costs over 200$. I didnt buy the Sears extended warranty. Its a Kenmore! The independent service man that came out said, he would not recommend this repair, because, this problem would keep occurring. He said, he would not feel like he had done me right, if he had repaired my stove. He charged me nothing, apologized, and left. I stuffed a hundred dollar bill in his shirt pocket, and thanked him. I called Sears. They said, I should have bought the service policy. I wont buy anything from Sears again. I replaced it with a 200$ Plain Jane stove from Lowes, no electronic, no bells, no whistles. It works just fine!

The washer is great performance because it wash your clothes so good then take the stains out and wash your clothes very quick. I love this washer. Have it for 5 years and loved every loads I wash. This washer is very reliable. Have a warranty on it so if it act up I will get a replacement but right now it still working great. Im going get the dryer sooner. The appearance is very nice when I first got it and it was easy to worked it and know what to do when washing your clothes in loads. Im telling everyone to get this dryer if they in need of a good dryer. The value of this dryer is very low price. There are a lot of dryer on sale but do your research online and you will see which dryer you want to buy with the right price range.

Motherboard causes oven to overheat to the point it could cause a fire.

My Kenmore range was purchased in 2010 and since then, the outside glass on the oven has blown out twice, once when the oven had not even been used. The most recent incident was Nov. 15, 2014. The oven made a loud popping noise then glass shot out everywhere. The model is 790-92803010. Sears was no help and refused to view this as a safety issue when this happened the first time in June of 2012, so I contacted the Better Business Bureau and was eventually reimbursed for the cost of new glass on the oven. How could this possibly happen again? I dont see a recall on this oven and suspect there is something wrong with the seal on the door. Thanksgiving is in less than two weeks and I have to cook for 15 people!! I am disgusted with the service and this product. Furthermore, the ice make is not working on my Kenmore Elite refrigerator.

I had a Kenmore Range MOD# 790.9611. It turned on while my child and I were not home and burned our apartment down to the stud, leaving us homeless and with absolutely nothing. Everything we had is gone and Kenmore doesnt want to take responsibility for their product. Mind you I have not used the stove in several months because we do not eat at home during the summer.

Whenever I bake something in the oven about 1/2 hour into the cooking process, the screen lights up with F10 and the oven beeps. The only way to stop the beeping is to turn the oven off. When I turn it on again, it beeps 10 minutes later. It is impossible to cook anything, very frustrating and not normal. The stove is approximately 5 years old.

Kenmore Elite oven model#: 790.4107 - We broke the glass top and a serviceman just finished replacing the glass top and we noticed the glass door handle was loose. So he then begin tightening the oven door handle at the screws when the entire outside glass door cover exploded throwing glass on both of us and all across the room. It was obvious from looking at how the door was constructed that a design flaw was the cause BUT neither the manufacturer or Sears would accept responsibility And both said the other designed the oven and passed the blame on the other. Because we had no warranty or a Sears serviceman doing the job at $175.00 more, Sears refused accepting any fault but our own.

This dishwasher is very thorough and cleans so quietly I cant even hear it in the other room! A quick rinse is all I need before my Kenmore takes care of all the rest. Energy efficient and leaves my dishes sparkling clean! At 24 my dishwasher is compact enough that it leaves plenty of space for cupboards beneath the counter! Bowls, large plates, dishes and even space for all sorts of other sizes and even challenging sizes to boot! My Kenmore has a sleek and basic design that looks casual and classic without all of those buttons or knows. Plus, its easy to clean and comes in different styles; I like the simplicity of my white design! For overall value and the best price range for your budget, you truly do get the best bang for your buck with your new Kenmore washer.

We bought a Kenmore Electric Range 790.9420, 9424 just under 2 years ago for $700 (January 2015). The Convection has never been impressive... Following the directions but still burning items (I have since found out that it shouldve performed much better than that but I had no reference point) and it cant cook more than one item at a time without slowing down the cooking process or burning items. The last straw was two weeks ago, 12/10/16. It made a very loud POP while trying to bake a pizza. It totally stopped baking. For the last two weeks I have gotten the worst customer service through Sears that I have ever experienced. The local store hasnt been able to help (in fact when I tried to call their listed number, they never answered and then the phone call just cut off after 3 minutes of listening to it ring). I had to go into the store to tell the manager that their phone hadnt worked for 3 days as I had tried to reach them, then the 800 Sears Service number that is listed to call has been just terrible. Those at the 800 number must be trained to never help the customer or admit that their product hasnt delivered as it should have AND they arent allowed to give out any information on someone higher than their level to complain to... Absolutely no accountability. The main numbers of 1-800-469-4663 and 1-847-286-2500 have given me NO satisfaction. They have transferred me to Sears Holdings, Sears Solutions, Sears Rewards and NO ONE has been able to help me. All say it is on me, I didnt buy a warranty but that they can come out for $89 to assess it! Are you kidding me? My Stove/oven isnt made to last even 2 years? My phone call issues range from completely dropping my calls, putting me on hold for 25 minutes and never returning to speak to me so I had to hang up and call back and start all over, saying there is no recall or defect on this item so its costs are on me. I have been trying to give Sears some time to take some responsibility for their defective product...I finally had another local repair man come out and they determined it is the Control Panel... Cost is estimated at $250 (thats just for the item), then add the labor. I called Sears with this information. They have no solution other than to tell me to pay their tech to come out and assess it. I will NOT do that. I will not buy a Sears product ever again and I will do my best to let everyone I know to never buy from there again. Other than the store manager who did a good job hearing me but had no authority to help me, I have experienced ZERO customer service. I spoke to the store manager yesterday and there was a sign of a very little movement after I pressed more that my appliance shouldnt break in under 2 years and that anyone must have a warranty for something under 2 years. She was going to contact the Service Factory Manager directly for me. I have doubts that anything will result and plan to buy with a local company. The individuals on the phone are not accountable to anyone... They dont seem to care if you have a lemon or if you will not do business with their company anymore. I was told if I had an issue and wanted to speak to a manager, that I could call back and hopefully I could get through to the Arizona call center versus the Texas one. Are you kidding me? No accountability, No customer service, No standing behind their products and making it right with customers. Terrible. I/we have many more years of buying power and it wont be with Sears. I really hope my review will prevent someone else putting their money and faith into any Sears products.

I purchased my Kenmore refrigerator from my local Sears appliance sale. I was able to bundle a warranty package and included annual maintenance inspections to make my purchase worry free. The 25 cubic foot size of the refrigerator gave plenty of room. Also, the water and ice dispenser was a great addition to the fridge. Moreover, the stainless steel finish went well with the range and dishwasher in the kitchen which were all Kenmore and look fantastic. Their appliances are reliable and a good value.

This dishwasher is much better than my previous one. It uses less detergent and is more energy efficient. It is also much quieter than my last model. The interior racks also provide better loading arrangements. This model fit perfectly into my previous dishwashers slot. It seems to have more interior space and better design of the racks permitting better organization of dishes. I really like the streamlined appearance of this dishwasher. It has that fingerprint resistant stainless steel finish and is easy to keep clean. I am very satisfied with this unit. I felt that the price on this unit was a little high at first but after deciding on it and having used it I found it was totally worth it. Its efficiency and ease of use was totally worth the price.

Less than one year after installing the Kenmore Elite Convection Microwave (and the gas range), the plastic coating on the stainless steel handle began to disintegrate. We ordered a new PLASTIC stainless steel handle for about $80 but then Sears said a repairman would have to install the HANDLE because the entire door has to be disassembled and it needs to be tested afterwards to verify there is no leaking radiation. I am so incredibly disappointed in all of my kitchen appliances. Every one is only three years old now and all are breaking down due to cheap materials.