This product works as advertised. It keeps the frozen and refrigerated food at the correct temperature. It is dependable and has required no repair work. This is a good product that I believe will have a long life. This refrigerator will hold a lot of frozen and refrigerated food. It is an ideal size for an individual or a small family. As a single person the size is ideal for me. The refrigerator looks nice to have in an apartment or small home. Having the freezer on top and the refrigerator on the bottom looks nice. Other people have told me that they prefer this design as much as I do. I believe that this is a high-quality product that sells at a reasonable price. The many years that I have owned this and similar Coldspot refrigerators proves to me that this product is an excellent value.

I am enjoying my Kenmore refrigerator. I have not had any problems with it. It keeps my food and beverages cold. I really would recommend this brand to anyone who is considering buying a refrigerator. It also comes with an ice maker and I have not had any problems with it. I believe I made the right choice when I chose to buy this particular brand. I would not hesitate to buy another one if I ever need to purchase in the future.

Definitely does what its supposed to even a little more and has a lot of space inside and is a beautiful fridge and not sure what else to say about it other than Id recommend it to all my friends and family. A great size for both fridge and freezer and does its job and would recommend to all friends and family but seems that all Kenmore fridges work amazingly. Very gorgeous and goes great in my new remodeled kitchen and wouldnt trade it for anything and would hope that youll stop asking for so many letters and words. A good value for the price and definitely have told all my family and friends this brand and they have checked it out and are very interested in updating.

Our Kenmore Elite is six years old. We purchased the extended warranty. Sears went out of business locally. Our refrigerator stopped cooling. Since there was no local store, we were not provided with a temporary substitute. We waited a couple of weeks for the repairman and waited additional time for the part to come to our house and the repairman to return. He replaced the compressor. On August 25, less than 6 years after purchase, the refrigerator stopped cooling again. We paid approximately $2600 for an appliance that lasted less than 6 years! When I spoke with customer service, the gentleman offered to sell me another extended warranty. We will no longer purchase Kenmore products.

Has performed flawlessly in the time I have owned it. This refrigerator is just the right size for my family. It fits everything that we like to have on stock in a refrigerator. The temperatures are consistent and I know and trust that the food is staying fresh. This refrigerator looks great in our kitchen and matches the look of our other appliances quite nicely. It looks well built and is made of quality materials and workmanship. Its definitely worth what we paid for it. It has performed very nicely in our day to day use. I would highly recommend this refrigerator to anyone is looking for a new one.

Found refrigerator in store. Was delivered promptly and installed without issue. Great refrigerator. Had it for over 10 years before it had to be replaced. When I needed a new refrigerator I wanted another Kenmore but I had to have it immediately. Sears did not have any available in the finish and style I needed. As a result I had to purchase another brand.

Kenmore 596 fridge now close to five years old. Within year one, ice maker broke (repaired twice and then replaced). Year two, water leaking on the floor caused by automatic defrost clogged drain plug. Replaced drain plug, defrosted ice dam and fixed ice maker - Sears repair bill = $225. Ice maker stopped working two weeks later. Year 4 - compressor dies. Sears repairman here 3 times over 3 weeks - freon leak - unrepairable. Repairman had to request approval for new fridge. We need to wait 36 hours for answer. 20 days without fridge. Unacceptable.

It constantly had issues and was cheaply put together. The doors had to be duct taped together because the cheap plastic pieces constantly broke and they were way overpriced to buy new just to have them break a couple months later. I had to replace the heater thing in the freezer within the first few years and then not too long after that the dial that controlled the temps.

Our two year old Kenmore refrigerator/freezer is inexplicably not working. We came home from work and threw out hundreds of dollars of wasted food. Looking to correct the issue, we set up an appointment and the technician was set to come between 1pm-5pm. We called customer service several times to get an accurate time as it was nearing 5. No show. The customer service was awful. They were very unhelpful and “had no way to find out when the technician would be there and he would be there in his very reasonable time frame”. He did not come in his anything other than reasonable time frame. We were told we will need to reschedule for the following day because missing out on income and waiting for four hours is easy to do...again. So very disappointed in Sears and their lack of customer courtesy, the fact that there is no accountability in standing behind their products, and their complete disregard for dealing with issues. It was difficult at best to contact and talk to anyone and when we did, we were met with even more inconvenience and extremely poor customer service. I would also have to say I’m disappointed in Kenmore as well. I expected something just shy of $3,000 to work longer than two years. Although I hope it’s a simple fix, it’s really hard to tell since we can’t get someone from Sears here to fix it. Yet they want to make sure we pay for their service in full...I will never shop Sears or Kenmore again. Not surprised that Sears can’t keep their stores open. Very sad considering in the past it was such a reputable place to shop.

I love my refrigerator because its modern and very easy to use. I would recommend this to family and friends, goes with any color paint of the house. My refrigerator is about a medium size with nice width and height, can fit nicely into the area where the refrigerator goes. My refrigerator is a newer model and it all stainless steel, with black handles. Its wide and its tall, nice and heavy. Well because the refrigerator is modern, the value of it is very nice. Its stainless steel and stainless steel is in nowadays so the value is very awesome.

Kenmore Elite fridge. This is the fifth time they have been out to fix fridge. Doesn’t stay cold. Purchased Nov 2016. Installed May 2017. Broken May 2018, July 2018, Sept 2018 and April 2019. Now broken again July 2019 and they will not say it’s a lemon. So frustrating. Don’t buy horrible product and no customer service.

The refrigerator is a very high quality product and its very useful as well. I really enjoyed my product and still using it. The size is very big and room and its enough space to put everything you need to put in it and I will buy it again. I will also recommend this to anyone that is willing to buy one. Very nice looking and very beautiful color as well. I would let this be my first choice before I look for anything else and just bought my mom one. It has a very great value to it and I also believe that the values never goes down on this product. Anyone will love it and I will always own this product as well.

Kenmore refrigerator are very reliable and last long-term. The brand has a very recognizable name and it is an AMERICAN brand which is a plus. Kenmore line is also available in many store locations. They are always modernizing their brand.

We purchased a Kenmore refrigerator several weeks ago, and the ice coming out of the ice maker had a horrible chemical taste. A Sears repairman came out to check it (it took weeks for him to come), but he could not find anything wrong. He sent us a new ice maker, which we installed ourselves, but this did not solve the problem. The ice still tasted awful, like gasoline. I called Sears again, and they sent a different person out. He did not know what was wrong, either. He took the water filter out and told us to see if that made a difference after a few days. Yes, that did solve the problem; the ice now tastes normal. Apparently, poison chemicals were leaking out of the water filter into the ice makers water line. The reason why we purchased this $1,000.00 fridge to start with was because it had filtered interior water and ice maker. Now it has no filter in it, so consequently, we do not have the filtered water that we paid for. To top it off, Sears refuses to replace the defective water filter. I will never deal with Sears again!

Has been working for 18 years. It is reliable and long lasting. Never had any problems with it in eighteen years of use. Stays cold. Keeps food cold and frozen in freezer. It is large enough for two people to keep their foods and beverages in it. It would be nice to have one a bit larger though to keep large packs of beverages in. It still looks the same after 18 years of use. The appearance has not deteriorated at all. It is still white and clean looking. I would recommend this fridge because for the price it is really great that it has lasted almost nineteen years now. It is a great value.

Kenmore Side by Side Refrigerator Model 106 51103 111 - I purchased this refrigerator on 6/29/12 and it was delivered to my home on 7/11/12. On Saturday, 1/14/17, it quit cooling. My service repairman came on Monday, 1/16/17 and found that the compressor was bad. This refrigerator has not even been in my home for 4-1/2 years and its shot. Sears was not willing to do anything to correct this problem saying the compressor only has a 1 year warranty. They did offer a 10% off coupon toward my next Kenmore purchase. I will never buy anything else at Sears. They sell appliances that are inferior and they dont care about their customers. That is why Sears is in trouble. They could have offered to pay 50% of the repair for a new compressor. My service repairman said I would be better off buying a new refrigerator, so I did - NOT A KENMORE!!!

Purchased my Kenmore French Door Bottom Freezer February 2013. Had issues right from the start. The ice maker didnt work but there was a thick layer of ice in the bottom of the freezer. Turns the tubing for the icemaker was incorrectly installed. In 2016 the ice maker worked but didnt dispense the ice. Had to have a technician fix that. Now in February 2017 I discovered the back of the refrigerator is rusted through and there is a hunk of ice on the back of the refrigerator. I purchased an extended warranty after the ice maker incident but Im now told that the fine print in the contract states that issues caused by rust are not covered. This refrigerator is only 4 years old. Ive had other refrigerators that have lasted me 20 yrs. Will NOT be buying another Kenmore!

I purchased this Kenmore from Costco online. It was delivered on May 24, 2021. After a couple of weeks of use I noticed the freezer was icing over and the seals to the freezer and refrigerator kept coming loose. I contacted Costco concierge service and they sent a Kenmore repairman. The Kenmore repairman noticed the seals coming loose without me saying anything and then he noticed the seam around freezer had been siliconed. The Kenmore repairman advised me to return the refrigerator and get a refund. Sears, Kenmore, or Costco wants to take responsibility for this fraud. I have never had a more frustration experience, dont buy anything from these people.

I have owned this refrigerator for 5 years and 8 months and it completely stopped working. The repairman said it cant be fixed and that this model was actually re-called and Sears stood behind it for 5 years... Anyone have any advice on this? For Sears to come out to inspect it, it is $100... I spent about $1,800.

We have owned this refrigerator for 9 years and never had a problem! The icemaker and water dispenser work great! I like the side by side. It is very handy. The only problem is with the side shelves. 2 have broken. I guess the plastic isnt very good! The size is a great size and holds everything. My next refrigerator would be the same brand but have more durable shelves on the side. I love the appearance. It wont show hand prints like others that I have seen and owned. I like how the ice and water compartment looks. It is hard to keep the bottom dry clean. Refrigerators are crazy expensive. This one was average price for what we wanted. I would definitely recommend this brand and this design. It has worked great for our family.

I purchased a high end Kenmore Elite refrigerator and it worked great for a total of 18 months before the compressor died. I kept trying to call Sears support (non-support) and I kept getting people in India that could hardly speak English. After days of contacting, I finally got a response from support on Twitter. They gave me a contact number to call. Of course it was once again India and when going over the issue again they said I had no warranty. I explained it was a Kenmore 5 year warranty for the compressor and they said no. Anyway, they set up an appointment for a tech to come out. Two days later I get an automated call from Sears to call them at that same India 800 number. The automated menu system said I have no appointment. After pressing 0 a dozen times I get to talk to someone that could almost speak English and they said they have to reschedule my appointment which will be 2 weeks out. I had no other choice at this point. All of my food is ruined so I went out and bought another $800.00 fridge just to get by while my $2899.99 fridge sits dead waiting for service. The tech came out and said he will have to order the compressor and it will cost me an extra $330.00 to have it installed AND that it will only last about a year and a half. Well... I am screwed! Thanks for the hard time screwing Sears, Kenmore and LG! I found that these refrigerators are actually LG.

Apologies to those who have had positive experiences with their LG/Kenmore Elite fridges. Would recommend taking a look at LG complaints against similar Kenmore fridges, dating from purchases several years ago thru as recent as a few months ago. Buyer beware, based on my personal experience since purchasing same in 07/12. Purchased unit for over $3K, had repairs for upgrade within few months following purchase. Repairman warned that LG fridges are the most common callouts and replaced a rear baffle containing different cooling air-flow, along with the primary computer board.Worked fine for several more months, then experienced a common RF error on display. Found a repairman who graciously shared with me the process of removing all food from the fridge, unplugging same, and waiting 24 hours for defrosting ice that had built up in freezer compartment, then plugging the fridge back in and restocking it after confirming that the cooling was functioning correctly. This has been done 4 additional times before a mid Feb. 16 noise caught our attention. Contacted repairman, who said it sounded like the fan was rubbing on ice that had built up... So once again, food was removed, but this time the repairman came to investigate the fan damage. $330 later... including several days delay due to scheduled appointments, he added another defroster controller and yet a different air-flow panel than the first replacement. Fridge compartment and Freezer area were still working prior to these repairs...15 days later, noticed fan noise again, but this time there was no cooling in either fridge or freezer compartments. Unplugged fridge, removed food, while throwing a fair quantity away... Called repairman, he said to plug it back in and see how it works... Presently at that point, but have become increasingly cynical about this product and the remaining options. I am not a person sold on warranties, unfortunately, I hold the belief that there should be some portion of pride as products are built, along with a reasonable ability to stand behind them. Neither LG or Sears Customer service offers any additional support, aside from buying their warranties, similar in cost to my last repair bill, and with it a one year maintenance plan... The coverage is not very good and other plans around my area are similar in cost/return on investment.I searched the Consumer Affairs reporting against LG fridges in general and it is current with page after page of homeowners confirming worse experiences with service, and lack of any ownership regarding these issues... Yet LG is allowed to continue selling their products without any disruption to their financial income. There was mention of class action suit, but I notice those folks mentioning same were not allowed to visibly display their Email addresses. Being unfamiliar, and first time posting because of this blatant disregard for the consumers, I am uncertain of how much this posting will actually be edited out... LG fridges, in particular, and Sears, have a zero rating (even though I hesitated even applying 1 star due to CA requirements for publishing my comments) based on their lack of willingness to support what they have sold and admit the issues which have been reported by many customers. Again, buyer beware...

I bought Kenmore Elite fridge. For only a couple of years, it has so many problems. First the plastic door holder broke, and they are not cheap to replace. So far I spent at least a couple of hundred dollars to replace them. Then the door near ice/water hold starts to rust. The worst quality fridge. If there is 0 star, I would put that as 0.

It does what you hope for from a refrigerator. I have yet to require any service for it. Maintains the temperature on both the freezer and fridge side with no typical fluctuations or opening to be surprised by suddenly freezer burnt items. A very reliable appliance. Fits in any standard space in I would assume most kitchens. No difficulty in installing and no need to compensate for its size in order to install. Was easily maneuvered with a dolly and I was able to do the entire install on my own. My model is black and I prefer that overall as it doesnt throw off most if not all kitchens decor for those who enjoy a flow to their rooms. I find that black melds well with even the most diverse of kitchen designs and cabinetry. As Ive said before this model is incredibly affordable and does all the basic things you need it to do. Reliable and smoothly built, this is a treat. Well rounded item by all definitions.

Refrigerator is white and very durable. Inside has the room to hold all the things we buy. Storage and freezer are the right size and has plenty of room. We buy according to the size and it works out well. For the place it was setting it was the right size and freezer and refrigerator worked very well without any problems. The value of the refrigerator was very reasonable and over time the value was very stable and is worth what we paid for. Refrigerator for how old it was very good and worked and done what it needed to do with no problems. Had it for couple years and nothing had to be done to it. I believe this model is a very good price and worth the money paid.

To me it is an older but regular refrigerator. I have had it 5 years and it was used when I got it and I have never had a problem with it. I would like a larger freezer section. There is not enough room for all my tv dinners, smart ones, frozen pizzas, ice cream and ice cube trays too. It is all white with the opening bars on the right side. Nothing to complain about for me. If I was buying new I think I would probably go for a colored one - bronze, tan, light blue. Value has been great for me.

Kenmore has the best refrigerators, they last for decades, the old one I had was 21 years old before I gave it up. Keeps food fresh, consistent temp throughout the interior, love all the wonderful styles and colors you can get. I think one reason why Kenmore refrigerators are better is the company has been around for many decades.

Its great very quiet and have never had a problem. Cools and freezes fast and never a outage or melt down. The best on the market that I have ever found. Really big size for all a large family needs but it is too large perhaps for a single person. It would be nice to have the same model in a small apt size. The style is nice and so are the features but the color choices could be better. Really great price for what I pay for. The upfront cost will be repaid within a few years as mine has and as long as it keeps working I will make my whole investment back.

My Kenmore refrigerator is awesome! It fits the needs of my family very well. Its shelving system makes it very convenient to store our food. Awesome company, awesome refrigerator! The size of my refrigerator is perfect for my family. The shelving system organizes my food to maximize the space I have. Very happy! Would recommend to family and friends! The appearance of my refrigerator fits in with the rest of my kitchen. It is white and very classy, and matches the rest of my kitchen appliances I already had. Very pleased! When I think of the value of my refrigerator, I think about the quality of the appliance. Kenmore has a great reputation for making good quality appliances, so I believe the price of my refrigerator is a great value considering the years this appliance will last.

Whenever I put something on my top shelf in the refrigerator, it freeze and cause water on the shelf. I have put paper hefty plates, bowls. Ive tried regular ceramic plates, glass, whatever. It still freezes and causes water. What can I do?

There were no special drawers or shelves, and nothing could be customized. There was nothing digital on the fridge. It was small, and it was hard to fit enough food in there for a family of four, but we made it work. The fridge and freezer were both very cold, and in the 7 years we had it, we never had any repairs done. With a family of four, it was hard to find space in the fridge for everything. I used a lot of stacking Tupperware to make extra space. The door shelves were narrow, and would not hold 2 liters or a gallon of milk, but most of our condiments fit there fine. It was simple, white, no frills. I wish there had been a shelf in the freezer, and that the door handle was not textured so it didnt hold dirt so badly. For the price paid, I was very happy with this fridge. It was plain and basic, but functional, and served its purpose. It kept food cold.

My Kenmore refrigerator freezes food and insulin even when its thermostat is set as 40 degrees. I have had several repair calls and appointments on this since it was bought in 2009 and this issue is still not resolved. The Customer Service department has told me that my warranty is invalid (which it is not). The customer service today went as far as hanging up on my husband while he was complaining about our refrigerator problem, freezing his insulin.

We had Kenmore refrigerators when I was a child and I still like the brand. I wanted to continue to purchase Kenmore refrigerators since I knew from experience that they were good and reliable for my family. I am very glad that I purchased this refrigerator. I really liked the ice maker and water dispensary features that were offered on this model. But, I disliked the lack of space there was inside of the freezer. With a growing family, space needed for storing breast milk for my newborn, and doing meal prep, I need more space to store meals and other items. The freezer was large however not large enough for what my family needed.

The refrigerator has a good quality and very good cooling. Also it is so wide so you can buy very big amount of food, vegetables, fruit and youll see how much it is saving the power. Its instrument cluster 21 and is composed of several layers and the funds so that the distribution of the vegetables and fruit and serves a very good and the refrigerator can be stored some articles there for a long period. It enjoys the appearance of Very Nice. It is available multiple colors. Also, it is Suitable for all types and colors of the Foundation in the kitchen as well as appropriate in form and measurement of small containerized kitchen. In terms of price, I enjoys this type of refrigerators at a reasonable price commensurate with its efficiency and quality and its ability cooling and its size and shape and capacity. The price is very reasonable.

I am happy with my fridge because I have not had to replace it at all. It works perfectly and I have told many people at work and school to buy it. Possibly my favorite fridge I have ever gotten.

It had the features that I was looking for and it also allows me to store more food with all of the extra capacity space. It has many innovative features and great features which greatly serve my food purposes. I like all of the extra freezer space as well as extra door bins and the two side by side refrigerator doors. I also like the way it cools at different settings. It also has a well-lit interior design and it is very easy to clean the glass shelves and allows me to separate fruits and vegetables.

Bought a beautiful stainless steel refrigerator about 1 year ago. 5 days later the Sears repairman was telling me that the clicking noises I hear in the fridge are due to materials expanding and contracting as the fridge runs, and that it is a design issue and cannot be fixed. 4 months later fridge is warm because the freezer section had ice frozen hard in the air pathway that cools off the fridge so of course freezer is ice cold but the fridge below is warm as no cold air comes through. Today, about 1 yr and 3 months later I have had to defrost the freezer 3 times so my food does not spoil in the fridge. This is my first ever review. I know not everything is perfect always but Im very disappointed with this product. I have talked to friends and the general consensus is that the Sears name no longer means the quality of past years. I guess Im talking about the stuff my parents had which was solid and reliable. Argh, Sears sucks these days!!!

Our Kenmore Elite refrigerator is 6 years old and needs a new compressor. The warranty was 5 years. We were told it could be $750 if its just the compressor and $1.000 if it also needs a new evaporator. No way are we spending that for repairs. Well buy a new one... but it wont be a Kenmore.

I remember being a kid and my parents had a Kenmore fridge that was solid as a rock. Sears was the epitome of top notch service for their appliances and tools. Sad to say, no more... My Kenmore fridge has broken several times. One time, under warranty, their c/s center was having me to troubleshooting and repair it myself over the phone. Seriously? It has had several problems and I am not happy with it. The ice maker constantly gets stuck. Now, a small plastic piece (# 1 on attached diagram) broke off and they say that part is not serviceable. They want me to REPLACE THE ENTIRE DOOR for $ 750.00 and the old door can end up in a landfill on account of a piece of plastic that they cant or wont sell. I am very disappointed and dissatisfied with Sears, Kenmore and their overall service strategy. Never again will I step foot in one of their stores.

The refrigerator is a good at keeping stuff in the freezer good for a long time. The bottom part works well, keeps food good and refresh and at the right temperature that it is set to. Overall it has a good size freezer and the bottom part is a real good size fridge that you can put a lot of items in. We are able to store a months worth of food in it. The appearance of this fridge is good looking. Plus it has a lot room to store stuff in it and it will match any kind of kitchen color you have. You get a value out of this refrigerator for the price that you have to pay for it. Plus it runs well and does a good job of keeping your food good and cold.

Last summer my electric company was promoting upgrading older but running refrigerator with a new energy-efficient and paid $50 to customers who did so. My old refrigerator was already 20 year old but working just fine. I used the false logic that at 20 years old it makes sense to upgrade before old-dependable wore out. (Never needed service in 20 yrs!) Bought a new Kenmore 18 cu ft model from my local Sears store Aug 2016. Six months later it stops working. I find all the food inside is warm and frozen foods completely thawed. Sears repairman came out and quickly diagnosed the problem, states it is common for these units to leak out all the refrigerant. Asks if it is under 30 days old because Sears will just give me a new one but if over 30 days I must let them repair it. Compressor burnt out in less than 1 yr! I should have never gotten rid of my old refrigerator. Sears just lost another loyal customer; all of our appliance purchases has always been Kenmore.

I researched refrigerators before I made my purchase and the Kenmore brand ranked high consumer reports. I have had other Kenmore appliances and they are comparable to well known brands. I like the roominess of the top freezer. I can put large ice cream cakes in it. I also like the size of the refrigerator and the adjustable wire shelves are very convenient. I have noticed that my produce seems to stay fresher longer, which may be attributed to a good cooling system. I also think Sears stands behind their appliances and all their products and it has great customer service for their products. But I wish a refrigerator with a top freezer could have a water and ice dispenser. I also thought the refrigerator would have been higher from the ground. It seems like I have to bend way down to see items I have stored in the refrigerator on the bottom shelf. Or maybe make the storage bins taller so it is easier to see what is on the shelf. I would also like an egg tray included with the refrigerator. Other than those, Im very satisfied with refrigerator

Works very well also very spacious. Have had for over a decade with no issues. Runs extra super quiet and keeps food very cold. It is very spacious and roomy. The freezer has enough room to take advantage of any sale you come across. The frigerated part has enough room to do the same. Coming in either black or white it goes with any decor that you may have. It as well has a number of shelves inside. It as well has a couple crispers. I find good value in the fact that I have had it a number of years problem free. I as well find extreme value in the fact it does have enough room to allow me to take advantage of a good sale.

It is well equipped to use and I can easily go open the refrigerator and explore my likings. It has a fast freezing freezer in which I can place my goods to freeze and then open back up to heat up and eat. The size is big enough to sort out the things you want on each level. I am tall enough to reach anything I need and come out and be satisfied with the product I picked out. I like my size of the refrigerator. All my products are gift to have on a fast paced day. The appearance is great and is fresh and clean and has an amazing build that cannot be broken down in any way. It has fabulous liners that are well crafted and all ages have easy access to the refrigerator. I love the appearance will it brings. The value is convenient at a good price and I am satisfied with the price. Everything that comes in with the refrigerator is worth the admission and Im glad my family has a refrigerator that fits everything it is supposed to acquire so that good products can be in it.

We had another problem back in November of 2012 with this Kenmore Elite and since they did not have the part needed for this repair the refrigerator was replaced with a new one by Sears at no charge. We were given an amount equal to the purchase price of the 2003 model to buy any refrigerator at Sears. Due to a sale on Black Friday we were able to get a very nice replacement at no additional cost. The Service Smart Protection Agreement we purchased helped to make this possible. Needless to say, we are very pleased with Sears and their protection plans.

Brought 3 refrigerators from Sears in 2 weeks. All was Kenmores. The first two I had to return right because the ice maker didnt work. The 3rd was the Kenmore Elite. Since it was so expensive and big, I thought it was a good refrigerator. Well I was wrong! It sucks just like the other two! After 24 months the refrigerator just stopped working! All of my food went bad, the ice maker and freezer stopped work! Only thing working is the water dispenser. When I call Sears, they want to charge me a $99 service fee plus I have to pay for parts and labor because the warranty is only a year! $2500 FOR A REFRIGERATOR THAT WORKED 24 MONTHS! SERIOUSLY??KENMORE IS A RIP OFF AND THEY SHOULDNT BE ALLOWED TO SELL THESE APPLIANCES THAT DONT WORK. Taking customers hard earned money! If you want to buy a good product that works, DONT BUY KENMORE APPLIANCES. These Refrigerators are for looks only! I will not recommend Kenmore appliances to my family or friends and I will not buy any more appliances from Sears. Consumer Affairs please stop Kenmore ripping us off by selling these bad appliances that dont work. Now were stuck with a. $2500.00 refrigerator that dont work! SAD???

Wonderful. Easy to clean. Organize. Sleek, beautiful appearance. My mom, sister, brother, brother in law, mother in law all have the same model. Excellent space to put everything from meats to vegetables, dairy products, sweet stuff, you name it. Our refrigerator stays packed with everything. Very easy to find what you are looking for. I love the shiny texture of the refrigerator. I just remodeled my kitchen and have all silver appliances in there so this fridge fits in perfectly with the kitchen. I would say that if you have the money to spend on this model, that it is definitely worth what you are spending. I would not recommend any other model.

I too spent my hard earned dollars to purchase a Kenmore bottom mount refrigerator. Within two years of purchase it began leaking water onto my kitchen floor. Not only is this problematic in terms of actually having cold storage for our food but a hazard. Having been unaware of the problem, I took a major dive on the kitchen floor when I slid in the puddle of water. One more reason to BEWARE of purchasing from Sears. Seems like Sears will not change their irresponsible practices until a law suit forces them to do so.

When we were shopping, we were on a budget and wanted to get the best we could for the money that we had and at that time purchasing a Kenmore seemed like the best choice we could make. Our refrigerator lasted a long time without any problems. Also, it had plenty of space and everything fit nicely. If I had a larger family I may have liked a larger size if one was available but at the time I liked it just the way that it was.

I love my Kenmore refrigerator. The food stays fresher longer and the freezer is the best part - anyone who has kids or grandkids and loves to make jello or freezer pops this is a must have. I love it. My freezer room is amazing you can fit about anything in it. I love to freeze green beans in the summer to eat in the winter. My freezer has enough room for me to do that. I love the way it looks. It could fit perfect into any space and has lots of room for pictures on the front and the handles are easy to open and easy to close for me and my grandkids. I have severe arthritis and I have no problem opening and closing it. I think you actually get more bang for your buck with this amazing fridge and freezer and the room is amazing and you have an easy clean freezer and refrigerator. How many women want that? I do and the room I love it.

It was in a very long time ago, I think 1993. Bought our very first house. Sears gave us credit, we bought kitchen appliances and that refrigerator is still in the house. They are built to last.

Kenmore Refrigerators did a great job at keeping my veggies fresh for several days longer than I thought they used to with my old fridge. Fruit did great as well. However, it would freeze things in the back of it if I wasnt careful. I have to keep an eye on things especially if they were almost empty. Frozen milk is just gross. Additionally, I wasnt a huge fan of the door shelves either for some reason. However, it kept things cold and it didnt melt my ice cream which was a huge improvement over the prior one. All in all, its not too bad.

Ive trying to my fridge fixed since March 2016. Its now September 15th 2016 and my manufacture warranty will run out in the next 10 days. Problem: Ice doesnt work. Beeps for no reason (thinks a door is open when that is incorrect). All lights do not work (If I unplug the unit, the lights work for about 5 minutes). Issue with service: Ive been contacting Whirlpool customer service to fix a Kenmore product (Sears told me to call them). They have sent the technician 6 times. Nothing has been fixed. They have changed many parts but with no change in the actual problem. Im worried that theyre just trying to wait out the 12 month warranty and then Im stuck with a broken fridge... Ive tried calling Sears many time. Both Sears and Whirlpool are unable to solve the problem. Sears says they cant touch the product until after the manufacture warranty. That doesnt make sense to me. Please be very careful with Kenmore products made by Whirlpool. They dont care.

The best thing about this refrigerator is the appearance, it makes it desirable for the buyer, because of its beautiful colors and the sharpness of the material. The bright makes you reflect and the best is to buy it. One of the things that attract attention is the price, very suitable and affordable for all people who want to have a quality refrigerator. A refrigerator that tends to all kinds of inches and fits a lot of things because of its good design and spacious size, both high and wide is excellent.

The refrigerator was pretty big, with lot of space and room for every product I buy. It was a good fridge too... With different level of coldness. The price was good and for a good value.

I just recently purchased my second Kenmore refrigerator (Kenmore 26 cu. ft. Side - by - Side refrigerator) and I have to say Im quite pleased. I was nervous after reading other reviews about the noise factor, but Ive found that it doesnt really bother me. All in all, Im very pleased with my purchase!

I love my Kenmore fridge it keeps my food cold, my meats stay frozen and it keeps my fruits fresh and freshness is good for my food. My son puts stickers on it. His juice and milk he loves last longer. Also, it fits all my items like meats, juice, soda, etc. The size is great and huge. I just love it so much wouldnt change it at all. If you need a good fridge the kenmore is great. Not too expensive. Sells for at least 200 to 300 or more depends on the size type and it keeps food fresh longer. If my old one breaks I will buy another kenmore. They are a good brand and their products last long. I will recommend it to all my friends and family.

I like how fast it dries clothing and the overall look in my house. I got this brand on a good deal also and I would recommend it and I will always buy it because it is so good. Its a high-quality brand that I trust. I also own a washer and a fridge from the same brand.

Big inside. Quiet. Nice for second fridge in basement. Color is nice. Large capacity. Roomy. Long lasting. Plenty of space for party platters, freezer storage and large drink containers. Ideal for party storage and shopping at clubs for large items. Nice black color goes with the decor of our party room. Looks very nice and shiny. Would recommend purchase of this model. Sears appliances are always a good value. Their brand name is just as good as Whirlpool. They have a big assortment of models. I have bought many items from Sears.

We bought our Kenmore Elite Model #795 72052 112 on Feb 23, 2013 and guess when our fridge develops a problem -- of course, one month exactly after the warranty expires. Apparently, we have the same problem as several others - the ice maker fan is not working and we get the ER F1 on the display panel. It melted the ice and it dripped on our laminate flooring creating more problems.

Its sleek and very classy and modern. The color is very beautiful and it coordinates with any kitchen or dinette decor. The size is just right to fit in tight areas and is very energy efficient. The size is very good for an apartment size kitchen or for house size kitchen. It is not too big or not to small. Compact and accentuates with any color kitchen or dinette decor. Appearance is very beautiful and very up to date. It will look great in any kitchen or dining room. It will be a conversation piece for many years to come. People will be asking you about it for years. The value of this beautiful refrigerator is a wonderful price for such an awesome item. I would definitely tell my family and friends to purchase it because of the value and the beauty of it.

Ive had this Kenmore refrigerator for a long time. It has a no frills, plain white exterior which will match other white appliances easily. Also, it is easy to clean with soap and water or a spray of Mean Green cleaner. For an inexpensive refrigerator, it works well and does the job right. It first perfectly for a small family. A twelve pack of Cokes and beer fit easily. The freezer is ample as well as long as you are not stocking up for a long time. Its a bit noisy but its very durable. Kenmore is a great company with reasonable prices and a sturdy product. If you are looking for a dependable appliance this is for you.

It worked well. It was of the low end models but worked amazing. There was little to not be happy with except it wasnt a fancy fridge and small freezer space but overall was a very good fridge.

It kept my food the correct temperature and was easy to fit lots of things in. Never had a problem. The freezer had a light too which was nice. I hate not being able to see in the freezer late at night when Im hungry.

I have had my refrigerator for about 15 years now. It is a very good refrigerator and has lasted this long. I will have to replace it soon because it is wearing out. I have never got it fixed since I had it. I would recommend this product to anyone who wants something that will last a long time.

It is efficient. Cooling is very good. Keeps vegetables and perishable fresh for reasonable long period. Sufficient place to store things. Freezer chest is spacious and maintains excellent temperature. It is 18 cu ft. space is sufficient for a family of four. Can store vegetables, meat, chicken, turkey, beer, soda, and many other items. Plenty of shelf space. It is an attractive looking unit. Has gray color and has freezer compartment and larger regular cooling compartment. It is not too tall so we can store light things on top of it. It has excellent value. After a careful use of even five to ten years it commands a very good resale value. I never had any part go bad even after prolonged use.

We made the horrible mistake of buying all Kenmore Elite appliances at Sears in April of 2015. The nightmare started with the delivery of some of our appliances where we were literally stood up by the delivery service on 3 different occasions, no call, no show... My husband and I were both working freelance jobs at the time. If we dont work, we dont get paid, so you can imagine how frustrating it was when we had to repeatedly take time off for these clowns to grace us with their presence, only to have them not even have the courtesy to call and cancel. They have zero respect for their customers. We had issues with our washer machine a month after purchasing it and now our $2500 Kenmore Elite refrigerator has suddenly stopped working. To kick it up a notch, a technician was supposed to come today to diagnose the issue for $99, but surprise, no call, no show. He was supposed to arrive between 3pm-6pm, so I again took off of work and waited around all day. At one point I logged into my appointment page and saw they had pushed his arrival window to between 6:45pm and 8:45pm. Knowing them and their horrid track record, I even called to make sure he was still going to come today and explained how I had taken off of work and couldnt take another day off, etc. The woman on the phone supposedly put me on hold while she called my technician to confirm and then told me he was definitely still coming and would call me when he was on his way... He never called. Later on I checked my email and at 7pm they emailed me to say my appointment had now been cancelled and rescheduled for Monday. I called them right away to ream them out and the best they could do for my inconvenience was give me 20% off on whatever the cost of the service will be. PLEASE STAY AWAY FROM SEARS. I could write a novel on the hell they have put us through. They DO NOT CARE about their customers and their products are complete garbage. Even their own repairman, that fixed our washer machine, told me their products are cheaply made in Korea and to stay away from them and LG (which is who makes Kenmore appliances)! Its sad because they used to be a good, dependable company, but they are nothing but con artists now.

The refrigerator was good and kept my food cool. I liked how spacious it was also. I am pleased with what I spent and what I got. I was able to put something in and 20 minutes later it would be chilled to where I can be refreshed from a hot day. I absolutely love the fact that this refrigerator is as big and spacious as it was. I was very pleased to be able to keep my food cool in a very large space to have thing organized and neat. The refrigerator looks very nice and I appreciate that it went well with my other appliances although it was a different brand. The color matched everything in my kitchen. The value is very good. I spent a little under a grand at a sale at Best Buy and ended up falling in love with this refrigerator. I was happy to spent such a decent price on something that lasts a long time.

I agree that Kenmore has a good reputation for quality appliances. That is why I didnt hesitate to purchase a Kenmore Elite Grab and Go bottom freezer refrigerator for my new home. I love the features. However, if you spill something and clean the entire refrigerator (as directed in the manual) you may still develop an awful odor you just cant get out. Sears designed this refrigerator in a way the customer cant get to the drip pan. Well you can if you tilt the refrigerator which I dont think is safe.Even though your refrigerator is only a few months old and spent $3000, Sears will charge to have someone come out (there is a limited warranty). Dont get me wrong I am willing to take fault with the spill, however, I cant take fault in the design. If a customer cant access the drip pan SAFELY, how can a customer get to the root of a problem that is causing an awful odor? So again, great features inside. Just know you cant easily get to the drip pan to clean.

I like the Kenmore brand and it is usually reliable. It lasted longer than previous refrigerator. The refrigerator has deep shelves in refrigerator side that are easy to clean. The ice maker produced ice quickly and they never had an odd taste like previous ice maker. The refrigerator held temperature well. But the freezer side never seemed big enough. Also, I did not like the lights inside the refrigerator. Melted the light fixture when it did not shut off when door was closed and ruined food on top shelf by light. It is somewhat easy to get someone at Kenmore to fix any issues. The light issue was solved within a few days- although I wish I waited a year to get the new refrigerator with the new light design. The new models have a different light with LED.

It is a very good product. It looks shiny and stylish. It is slim. Not bulky like others, yet it contains many space for storage. The freezer side have plenty of space and many adjustments for the temperature. It is a totally worth product.

We have had our freezer top fridge for over 15 years now. Only issue we had when we first bought it was trying to squeeze into our narrow doorways in the house into our kitchen. Its just now starting to go and needs to be replaced. So, with proper care, a new one could last for at least 10 years.

I purchase Kenmore Elite refrigerator with bottom freezer 5/12/15 approx.: $ 1,500.00, the first few week foods on the shelves was freezing. I called Sears and after long waiting technician came and stated the temperature has defect. He change the temperature from 0/37 to 8/46. The condition did not improved and I did call again, but fruitless. Now the refrigerator smell toxic odor and give me headache. I called Sears, and finally repairman arrived, and stated the inside foam is defect. It needs to be replaced and cost $ 550.00. I told him this is manufacture defects as Sears has 10 years warranty for defects. He refused to replace the foam. I am very unhappy with Sears appliances, I cannot afford to buy new refrigerator, I am senior citizen with low income. This is abuse, unfair, and it is Sears responsibility to not sell defect appliances, instead take advantages from elders. Shame to Sears...

So the Kenmore Elite refrigerator that we purchased not so long ago is now breaking down. By breaking down I mean the ice machine part is physically breaking apart. I just found a huge piece of plastic in my glass. Please be aware if you own one!! Just imagine if the plastic was smaller...

It was over 15 years ago when I had a Kenmore refrigerator but it met my expectations. It was good, reliable and easy. It was also quality at a reasonable price and the store was a good location; Kenmore is sold by Sears at that time.

I purchased a Kenmore Refrigerator bc it was the price I could afford to spend. It was a self defroster and it had adjustable shelves. All the drawers were clear so you could see what all was in them without having to search a whole lot. But I disliked the fact that it was a off white color and it was actually too big for the space we were trying to put it in...so bc it was too big had to leave it outside. After using Kenmore I can say it was really a good fridge and would buy that brand again.

Runs well and you do not have to worry about poor performance and gives you the best results as long as you take care of it. I have had this type for a while and will always be happy it. Big sized and does not disappoint in comparison to other fridges and Im very happy with it. Ive had many different ones in the past but this is the best. Very sleek design very modern and cultured as it comes to the 21st century look. I am very happy with the manufacturer and will continue to use this product.

The fridge was a decent model. It did not have a lot space. The freezer was small and could not fit all of the frozen items in it. I could only buy a few meat items at a time. In addition, the fridge part was an okay size however the bars on the door came off and the condiments would often fall out.

I really liked this fridge until its compressor died this week after just a few years. The tech who came said that the Kenmore Elite sold by Sears is made by LG and has the same compressor thats going bad. Working with Sears has been a nightmare. Also, the reality is that even though the compressor is free, the labor is not. It will cost us several hundred dollars to put in another one of these bum compressors. Can you imagine???

We bought this Kenmore Elite refrigerator (74093) made by LG in May 2016. In September 2017 it quit working. We have a home warranty through AHS. Their technicians have made 6 trips to our home and replaced 4 parts in the unit. It still does not work. Sears service is scheduled to come out Nov. 3, a month after we made the request. We have had to throw out $300 worth of food and still dont have a working refrigerator. The latest technician says these LG french door refrigerators have a high failure rate and he does not recommend buying one. We need either (1) to have this unit repaired permanently or (2) to have the unit replaced with a new one that does not have the same problem rate. Somebody please help!

Has a very large freezer and keep the food fresh all week. Frost-Free Operation: Never defrost your freezer again so you can spend time on more important things. Food can stay frozen for a few days even when the power is off. Has a lot of capacity to store all the food for a month and keep the vegetable crispy and flavor stay clean. High-performing, more accessible, and more innovative. Looks nice and can be fit inside the space of old refrigerators even if it looks bigger than the old one. The paint is shine and keep the color for a long time. The refrigerator is expensive but you pay for a lot of innovations and features not included in others refrigerator from others manufacturers all over the retails.

We purchased a Kenmore French door refrigerator last year in October. After several attempts by two different techs to get our ice maker to work without freezing up, they sent us a replacement. Well, guess what? Same problem. I worked in the refrigeration business for over 35 years as a service tech and tried to explain to these two parts changers what the problem was... that there is a design problem with the area that the tubing comes into ice maker. It allowed ambient air into the freezer and cause not only the tube to freeze but frost to form at the back of the cabinet. Well, we had them out here 3 more times and at least the ice maker kept working. But the frost problem persisted and now there’s a water leak during the fill stage that locks the door in place CLOSED!! Guess what? Yep, it’s not under warranty. If I could Id load this piece of junk up in my truck and dump it in the headquarters front office. I was always a lifelong Sears customer..I wouldn’t get anything from them again if they gave it to me.

It leaks frequently. It doesnt keep a consistent temperature in the fridge. The freezer seems to be fine, but it still seems sketchy. Its not too big, but its not horribly small. Its an okay refrigerator.

Kenmore Coldspot Model 106.51129212 - The water recapture bay for the ice maker, that is integrated into the freezer door has no drainage. It was difficult to remove, and seems to be poorly designed. The ice maker takes up much of the storage space on the freezer door. The refrigerator shelving adjustment options are poorly designed as well. After owning Kenmore refrigerator products for over 40 years, My overall experience with this model has been disappointing.

I bought this fridge 8 years ago & havent had any problems. Now with Sears closing, I dont know what Ill buy next time. The last Kenmore fridge I had lasted 20 years.

It has easy to adjust temperature settings for fridge and freezer. Keeps everything cold. Shelves are easy to take and clean. Great quality. With a family of 5 I wish the freezer couldve been bigger but its decent sized. Fridge has plenty of room! Pretty standard set up for the type of fridge it is. We were looking for something budget friendly to get the job done and found it easily with this appliance. Ours is the basic white package but its still a good quality item. Evey reason we bought this product boils down to overall value. We are happy with what we brought home and the plus side is, it didnt break the bank.

Paid $2300 for this Sears Kenmore elite refrigerator and less than 3 years old its total junk. Stopped working!! Had 5 different guys out to diagnose and fix it and all 5 appliance repair people said they cant fix it! Sears is the bottom of the barrel with quality anymore. Including their craftsman tools that are no longer made in America. CRAFTSMAN TOOLS ARE ALL MADE IN CHINA! That’s right, Sears has sold out to China (and their prices are still the highest). Never ever again will I ever even step into another Sears store! That’s how I feel after getting ripped off on this refrigerator! This week I have to go out and buy another refrigerator and take the $2300 loss!

Bottom freezer side by side upper 32.5 Cf. Unit was delivered and set-up. About 3 months later the unit froze up inside and then it couldnt cool. I called service and they sent out somebody to thaw it out. The unit froze up again about a couple months later. Service sent me some parts for the service man to install. The man thawed the unit and left again. The unit froze up again soon after that. They sent another service guy out to thaw it out again. This time they replaced parts and told me I could never use the Energy Saver setting. Now a couple days ago my unit broke again. It appears to have a leak in the freon system. There is oil in the drain pan. I called Service and they tell me that now my warranty ran out and I would have to buy another warranty. I would have never bought and paid $2955 for a unit that was only going to last less than 5 years. I will never buy Kenmore again.

When we first got our fridge it was very decently priced and affordable. We have had it for 3 years and it still works great and I havent had any major problems with it. My family always goes with this same brand and have for years.

It was a refrigerator in my first house. It was a freezer on top of a refrigerator with an ice maker. Wasnt anything top of the line. Just my first refrigerator. It was beige in color and had a decent capacity. I lived in that house for 15 years and never replaced that refrigerator. Not had it serviced by a repairman.

In September of 2012 we bought a new Kenmore refrigerator from Sears. In less than a year we noticed severe ice build up on the back panel of the bottom freezer. We contacted service who sent someone out. He did nothing other than tell us that maybe the door was left ajar, or that we basically open the refrigerator too much! Really?!! Its never been a problem with any past refrigerator. This was August and he said once the weather got less humid it would probably slowly disappear. Well we waited and it didnt and how convenient and cost saving for Sears....it went off warranty! Now its added a new problem to go along with the ice build up. A loud noise probably coming from the evaporator fan motor from what I have read online. Several weeks ago I pulled out the inner drawers and used a small hammer to chip away the ice build up myself. It stopped the noise for about 3 weeks, but now its started up again and there is ice showing up again on the back panel. I contact Sears service and was told basically tough luck since we didnt buy the extended warranty. But they offered to give us 10% off of a service call. Big deal!! They never fixed the problem to begin with when it was still under warranty. We refused to pay $479 for extended protection on a $1200 large ticket item like a fridge that should last for more than a year without issues! They obviously know what they are selling is junk. Im quite certain from what Ive been reading that this is a design flaw. It should be recalled. Im completely disgusted and will not deal with Sears again.

Kenmore has definitely met my expectations. It was the existing refrigerator in the house when I purchased it. The product is sound, reliable, and built very well. It is more than 15 years old and still works great. But I would improve the interior spacing and use stronger plastic for the shelves. My refrigerator is white and I would offer other custom colors besides the standard Black, white, and stainless steel. But the Overall Performance and reliability is excellent and the size is perfect for the space.

Kenmore Elite Refrigerator - I have owned this refrigerator for less than 2 years and it had stopped working. It took 2 weeks for Sears to even be able to come out to look at it. He diagnosed it was the compressor and another 2 weeks for the part to arrive and be replaced. He came back out and replaced the compressor. That night the refrigerator never got colder than 60°. I am currently waiting another week for them to return to look at it again at which point it will probably take another 2 weeks to order another part and install it. I am looking to see if there are any lawsuits against Sears ad obviously these are faulty parts on their refrigerators. And I am extremely disappointed to find out that it is an LG brand refrigerator under Kenmores name. So very unhappy.

I have had my avocado green refrigerator since 1972 and it had never given me any problems. Im sure the ice maker would still work if I had the water hooked up to it, but had to move it onto a screened in porch a few years ago to make room for a side by side. It is used for cold drinks, food trays during the holidays or parties, and the freezer for over flow from the other freezers. I couldnt be happier with it and the service it has provided over the years. This refrigerator came out before the energy efficient ones were being thought about and as far as I am concerned it doesnt use any more energy than the newer ones.It is an 18.cubic foot with the nice sized freezer, with a shelf and ice maker. The refrigerator has numerous shelves that can be moved around or removed for larger items. There are 2 vegetable bins that are nice and deep across the bottom. There is a wide wire basket below the bins that makes extra storage possible for items. It has a nice finish that easily wipes down to keep it looking clean. There is a lot of room on top to store items that arent used everyday.

I bought Kenmore Refrigerator, 795692902, on May 2012. The warranty elapsed six months ago. The freezer works fine but the Refrigerator below is cool. I called a repair person. He diagnosed the problem as being a computer board for the Refrigerator is bad. He said the Refrigerator is too new to have that kind of problem.. I would not buy any Kenmore product again.

Its performance is great. Always the temp I want. The ice and water dispenser is great. My ice cream is always frozen, my milk is always cold. The ice dispenser give you crush ice and the water is always freeze cold. The size is more than I need. I never have it fully full. But it nice to be able to put a full watermelon in it. I have fitted at less 4 watermelon is this refrigerator before. I love how much space it had. You can put 4 gal of milk with watermelon in and still have room for more. Nice and silver which make it easy to see all the finger prints but they are easy wipe off. Its pretty big so make sure your space fits it. And not hard to clean at all. The price was great. If I didnt find this on sale or had a coupon I would have still got it. Its a steal for 800 bucks but make sure you shop around for lowest price.

Kept everything fresh. No problems with leaking or breaking. Lots of room in freezer! Convenient size and held up to weather conditions in a garage. Perfect size to fit lots of stuff without being bulky. Top freezer gives a lot of freezer space. Much more than a pullout drawer freezer. Clean-looking outside. Neutral white color, clean-looking glass and drawers inside fridge. Sleek-looking. No complaints! Great fridge for reasonable cost. Not much change in electric bill adding this as a secondary garage fridge. I got it with a coupon too so it was a great value.

Works well. Love all of extra room and bottom freezer compartment. Ice maker is great. Just had one problem when it had to be replaced because of ice jamming up. Only thing I am a little concerned about is how the top drawer on freezer frosts up.

I just needed a new refrigerator to keep my food cold and fresh that is inexpensive but effective. The Kenmore ref did everything it was supposed to. It was roomy and I could fit all my groceries in it. It kept the food and the drinks cold and made ice fairly fast.

It has a lot of space for me to put a lot of food, especially if you have a family and it could be organized easily. It is stainless steel, which is what I prefer and enough ice to make a lot of cold drinks during the summer. One of the reasons I got this fridge was because of the size. I have a little boy and he is kinda picky eater, so I needed a rather large fridge to put a variety of food. It looks amazing. When my mom in law comes in she would say the fridge must be very expensive because of the look, but it was not that bad. It was not that expensive when I got it during the holiday season and I really think my decision to get it was a very good one and it is gonna be used for a long time.