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Kenmore Refrigerator Repairs
Kenmore Refrigerator Repairs

Kenmore Refrigerator Repairs

If you're looking for help fixing your Kenmore Refrigerator, look no further! Our comprehensive Kenmore Refrigerator repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Refrigerator not cooling 
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

My Kenmore refrigerator water dispenser's Not Working 
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

My Kenmore Refrigerator is not making ice 
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Kenmore Refrigerator ice dispenser not working 
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Kenmore Refrigerator not defrosting 
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Kenmore Refrigerator is noisy or loud 
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Kenmore Refrigerator defrost drain clogged 
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

Kenmore Refrigerator freezer is cold but refrigerator is warm 
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Kenmore Refrigerator leaking water 
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. 



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
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Related Parts Pages:
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Related Price Pages:
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Related Pages:
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Kenmore Refrigerator Repairs

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Kenmore Refrigerator maintenance


Product Reviews:

We bought a Kenmore Elite refrigerator in 2018. On January 29, 2021 the com
We bought a Kenmore Elite refrigerator in 2018. On January 29, 2021 the compressor quit working, food was ruined. Okay, things happen. We called about having a warranty repair. Wife was on phone for more than 3 hours with different parties within the Sears network. Got appointment for February 1st, GREAT service! Service provider contacted us to confirm OUR MARCH 1ST APPOINTMENT!!! Back to the phone calls. ABSOLUTELY NO HELP FOR 50 YEAR CUSTOMERS!!! JUST A LOT OF well, call this number. So if you have a Kenmore refrigerator, I recommend you purchase another brand and keep it ready in your garage as Kenmore doesnt give a HOOT about you after they sell you anything. WILL NEVER BUY ANOTHER KENMORE PRODUCT AGAIN!!! WARRANTY SERVICE?? WHAT WARRANTY SERVICE????
Published: January 30, 2021
Allen of San Jose, CA
Source: consumeraffairs.com

At first I was a bit weary on whether or not to buy the Kenmore refrigerato
At first I was a bit weary on whether or not to buy the Kenmore refrigerator but once I got I just love it so very much. If I could buy another one I sure would. The only thing is that I wish there was more space to put food and storage. But overall a great fridge for sure.
Published: February 28, 2018
C of Mobile, AL
Source: consumeraffairs.com

My review is to help others. In December of 2014 we bought a new KENMORE EL
My review is to help others. In December of 2014 we bought a new KENMORE ELITE AT SEARS, and in the second month we had to call assistance to see the refrigerator, was freezing the vegetables, and they change a huge chip, very expensive covered by the warranty, and then now 5 years after purchase the refrigerator suddenly failed the compressor. Making some researching we just discovery all refrigerator from KENMORE AND LG NO LONGER LAST MORE THAN 5 YEARS. Compressor are bad. So make your decision. Sears said they can give me another compressor but the technician fee and compressor labor replacement will cost almost $ 800,00. Its better buy another refrigerator for this price, and get a new branch and new refrigerator. I dont think is fair to have a kenmore at my house paying almost $ 3000.00 and another $ 800 just to have a refrigerator only 5 years.
Published: April 3, 2020
alaerte of Bridgeport, CT
Source: consumeraffairs.com

Works good, holds a lot. Ice maker and cold water are nice features to have
Works good, holds a lot. Ice maker and cold water are nice features to have. Quality product. Would be happy to purchase Kenmore products anytime. Takes up a big space but understandable with all it holds. Takes care of the needs of my family and has great features. I would highly recommended it to my friends and family. Its a huge metallic box. It is stainless steel. The freezer is humongous as well. Can easily fit a whole side of beef if you remove the shelves.
Published: August 5, 2016
Neil of Port Saint Lucie, FL
Source: consumeraffairs.com

I bought a Kenmore refrigerator (freezer on top, model 106.6093) in October
I bought a Kenmore refrigerator (freezer on top, model 106.6093) in October 2011. Six and a half years later the compressor no longer works. It would cost $440 to replace, plus labor and removing the old refrigerator. I will be buying a new refrigerator, different brand. I bought Kenmore products for years. Their quality has clearly deteriorated. Also, when I called about the compressor I was shunted to 5 different telephone trees. I never reached a live person who could offer anything but the option to purchase a new compressor - after 6 years I no longer have a warranty, but certainly customers expect a refrigerator to last longer than 6 years.
Published: March 28, 2018
Sara of Belmont, MA
Source: consumeraffairs.com

This Kenmore french door fridge is fairly straightforward. It has plenty of
This Kenmore french door fridge is fairly straightforward. It has plenty of space in the fresh food compartment along with good storage options. However, this fridge falls short of the higher ranked products in our review because of the disappointing freezer. It is small for the size of the fridge and not very well organized.
Published: December 1, 2015
Lucia of New York, NY
Source: consumeraffairs.com

Kenmore Elite Refrigerator Model 795 79753 900 - We purchased the refrigera
Kenmore Elite Refrigerator Model 795 79753 900 - We purchased the refrigerator in 2009 and in the past two years the vertical water line on the back of the refrigerator has developed leaks on three separate times usually pinhole leaks where the serviceman and I have seen each time. The last leak damaged our hardwood floor and sub-floor. The third time the leak developed I called Sears service center only to have them tell me they dont service in Anchorage, Alaska when in fact they do. I suspect that the reason they denied me service was because my protection agreement had expired. This seems to be a recurring problem with the Kenmore refrigerator and Sears is very frustrating to deal with along with the so called elite product line!
Published: July 23, 2014
Maxim of Anchorage, AK
Source: consumeraffairs.com

Happy with my Kenmore fridge for 7 years. No problem. Ice maker and freezer
Happy with my Kenmore fridge for 7 years. No problem. Ice maker and freezer perfect. Plenty of room. Shelves and door space in my side by side unit. Quiet unit. Good looking unit. Easy to keep clean.
Published: November 1, 2015
Lyn of Cranford, NJ
Source: consumeraffairs.com

Excellent refrigerator. Runs quiet, have had it for a year and no problems.
Excellent refrigerator. Runs quiet, have had it for a year and no problems. Freezes very well. Keeps food cold. Love the design. Its easy for me to get to, since I am in a wheelchair. I would recommend. I buy groceries for a month. All my groceries fit in my refrigerator and my freezer. And it is just an awesome refrigerator. I love it. People cannot believe that I got this size in a stainless steel finish. They are always commenting on how pretty it is. How stylish it is. And they are amazed at how quiet it is. The value is OK. I bought it at Home Depot and then found one later, cheaper. But, the other company didnt deliver like Home Depot. And I got an extra two year service agreement for next to nothing..
Published: July 11, 2016
Shauna of Minneapolis, MN
Source: consumeraffairs.com

So far so good. My freezer part is very cold and my fridge is very cold as
So far so good. My freezer part is very cold and my fridge is very cold as well, and its very spacey as well. My door can be used on either the right or left side so that is a plus as well for me and my family.
Published: November 29, 2015
Kathaleen of Stone Mountain, GA
Source: consumeraffairs.com

We bought a Kenmore side by side fridge with the outside of the door featur
We bought a Kenmore side by side fridge with the outside of the door features for $1,100.00. We didnt purchase insurance figuring it was going to last us a while and to keep the purchase price down. Guess what? For $1,100.00, that piece of crap lasted us a whole 3 friggin years - a purchase you would expect to last AT LEAST 8-10 years!! We had to spend another $900.00 three years later (and for a comparable GE Hotpoint). (Junky Kenmore model was #106.51252104.) BOTH fridge and freezer crapped out - we had to throw out all our food, so $1,100.00 AND a fortune in food was lost. BUYER BEWARE!!! (Oh, and our Kenmore front loader washer lasted us a whole five years - and we dont even have any kids!) We have given up on ANY Kenmore appliances!
Published: July 8, 2016
Anthony of Pine Bush, NY
Source: consumeraffairs.com

I bought a Kenmore elite refrigerator in Oct of 2015. With master plan warr
I bought a Kenmore elite refrigerator in Oct of 2015. With master plan warranty. Fridge quit working in sept 2016 not even a year old!!! Told to defrost it completely. Lost all my food about 500 dollars of food loss (I shop bulk), sent receipt of food, just bought 5 days; prior to fridge going out they sent me 200 dollars. Then again fridge went out 1 month later; lost food again. They refused to cover food loss again. Now 2 months with no fridge they expect you to be ok with nothing offer that you can try to find a rental. No rentals available at our local Sears... master warranty, no fridge, living out of an ice chest, missed thanksgiving, now its almost x-mas. Finally they deemed it unrepairable. Theyre not even replacing my fridge. They are crediting my account at half the cost of same refrigerator... they claim its not their fault. Prices have gone up since I purchased my fridge and theres depreciation. I BOUGHT MASTER PLAN supposedly the best, and full guarantee... (obviously someone is lying); SEARS. Are rip offs, so to get the same fridge I have to pay almost a 2000 dollar difference. NEVER. BUY. FROM SEARS - THEY WILL SCREW YOU. Theyre dirty liars. All I have heard is, Sorry for your inconvenience. 2 months no fridge. (family of 5) Their repair people order wrong parts, 2-week waiting period to get next tech out. 1-hour phone calls every time. Just to talk to someone to try to get help. Supposedlybought top fridge out there. So dont buy a Kenmore elite or ever buy from Sears. Many many years ago they used to be good - Not anymore. Theyre dirty liars. If it was easy believe me. I would love to sue them for what I and my family have been through. No one should ever be treated like this. Dirty dirty dirty liars. If all stop going there their business will go bankrupt which would be a blessing and their karma for doing such wrong to people - horrible experience. More than once. Problem with my situation they will not refund my money to me; only store credit **. I paid cash. Have receipt. I dont want to buy from them ever again. Help! And refuse to let them just keep my money for free. I hate them. Please dont get in my pickle. Save yourself. Never go there.
Published: December 20, 2016
Tandra of Grassvalley, CA
Source: consumeraffairs.com

I chose the Kenmore refrigerator because of the price. It was on sale, so i
I chose the Kenmore refrigerator because of the price. It was on sale, so it was affordable for me at the time. It was white, so it matched my other kitchen appliances. It was large enough for my large family and it fit the space I had. I liked the easy access to things on the shelves and was easy to adjust the temperature for the refrigerator and the freezer compartment. The drawers were nice and large enough to put a lot of things in them as well. I had a top freezer on the one I had. But I would prefer a bottom freezer because I accessed the refrigerator section much more often. I didnt like bending down to get to the thing on the bottom shelves.
Published: March 2, 2018
Dorothy of Lady Lake, FL
Source: consumeraffairs.com

The Kenmore fridge has worked steadily with no problem for 4 years now. It
The Kenmore fridge has worked steadily with no problem for 4 years now. It keeps food as cool as it needs to in an even fashion unlike some fridges which are colder in some spots. Nice and roomy enough to hold everything we need it to. Runs quietly. It has side by side doors. Kenmore had it reasonably priced and has been worth it. Bought it and it was delivered the next day.
Published: December 5, 2015
Deby of Orlando, FL
Source: consumeraffairs.com

This refrigerator is manufactured by LG. It looks great however don’t let
This refrigerator is manufactured by LG. It looks great however don’t let that fool you. It’s a piece of junk! After just 3 years the compress, and cooling fan failed. The internet is full of complaints about this refrigerator and LG about the compressors failing. It’s a major issues and very costly to repair. The compressor is covered. You see the warranty however expect the labor to cost about $500 bucks for the repair. I complained to Sears to no avail. A relative of mine has the same refrigerator in the LG brand and the compressor has gone out 4 times in two years. So it is common for them to go out numerous times. LG should step up and recall these refrigerators and offer replacements. I definitely see a class action lawsuit coming. This is a major design flaw! Do not buy Kenmore elite or LG you will regret it!
Published: August 29, 2019
Rick of Corona, CA
Source: consumeraffairs.com

This refrigerator has lasted a long time over 15 years never a problem. We
This refrigerator has lasted a long time over 15 years never a problem. We have been extremely happy. We have never had to take it in to be serviced. It is big enough to hold all of our food. The size is great - it fits all of our food. The vegetables and the lunch meats. The cheeses and all of our other food. The top shelf is very good for our big items such as milk and ice tea juices. Bottles that are bigger. My refrigerator is white. It is big and fits in my kitchen very well. It is older now and theres some water deposit spots I cannot get off from the ice maker. It still cleans and looks ok. I dont know how much it is worth now but we bought it for $1500 15 years ago. It is an older model and not as modern as these new stainless steel refrigerators.
Published: July 14, 2016
Suzanne of Whittier, CA
Source: consumeraffairs.com

I still have my first Kenmore refrigerator from 30 years ago. It still work
I still have my first Kenmore refrigerator from 30 years ago. It still works. I replaced it with a bigger one when my family outgrew it. Its in the garage and I use it to store extra soda cans and bottles. I store frozen veggies and fruits in the freezer section and anything else that doesnt fit in the fridge in the kitchen.
Published: November 24, 2015
Phyllis of Frederic, MI
Source: consumeraffairs.com

The Kenmore refrigerator is a pretty good appliance to have in our house. I
The Kenmore refrigerator is a pretty good appliance to have in our house. It keeps our food really fresh, the food doesnt lose its taste. We save a lot of money because the food lasts longer than it would have with my old refrigerator. My bill is also lower, I noticed ever since the Kenmore fridge has been in use. I find the fridges temperature setting easy to use.
Published: October 16, 2015
Alan of Rio Rancho, NM
Source: consumeraffairs.com

The Kenmore Elite bottom freezer refrigerator we purchased less than 3 mont
The Kenmore Elite bottom freezer refrigerator we purchased less than 3 months ago has been a problem and has ruined our kitchen floor under the appliance, and the adjoining rooms carpet . The ice maker line backs up and fills up in the back of the appliance and then leaks onto your floor. We have had 4 appointments scheduled for the repair (on a 3 month old product), and now we are waiting to see if we can have it replaced. It was repaired once to no avail. Now we are just waiting without ice, and our refrigerator is in the middle of our kitchen so the floor can dry out...again. Waiting for the company to contact us about a new or a replacement. I am very discouraged at this point. VERY!
Published: April 27, 2016
lyn of Denton, MD
Source: consumeraffairs.com

Ample space. Sliding shelves. Sliding drawers. Laid out very nice. Freezer
Ample space. Sliding shelves. Sliding drawers. Laid out very nice. Freezer on bottom with 2 shelves, lots of room. Single door with ice cube (inside) maker. Easy to clean. Black shows more dirt. Would not recommend that color.
Published: September 2, 2019
David of Blue Grass, Iowa
Source: consumeraffairs.com

We paid 150 dollars less than a comparable model from another manufacturer.
We paid 150 dollars less than a comparable model from another manufacturer. With this the shelves were slightly less sturdy, especially the plastic ones but they are holding up fine. We have the black color. It arrived undamaged. It has retired for kids and it has resisted scratches. It also fit our kitchen nicely. The freezer portion is a bit cramped but he fridge has plenty of room, we especially love the crisper drawers. Also, the door easily holds two gallons of milk on one shelf. It works great. The only problem we have had is that it sometimes make a little ice. It otherwise has had no problems. It also is easy for the kids to operate.
Published: April 1, 2017
Taun of Las Vegas, NV
Source: consumeraffairs.com

When I bought it it was a something I looked up. My other refrigerator brok
When I bought it it was a something I looked up. My other refrigerator broke so I went look everywhere. Couldnt find it. I found one online and I like it and it been working good for me ever since.
Published: October 18, 2015
Debra of Fayetteville, GA
Source: consumeraffairs.com

One refrigerator was on recall, but we knew nothing about it. Even the serv
One refrigerator was on recall, but we knew nothing about it. Even the service man said he was unaware of the recall. It took months to have it repaired. We moved and bought a new refrigerator. Our new fridge had problems with icing up in the bottom freezer. We took care of that problem and now months later it will not keep anything cool in the main part of the fridge. The fridge is 2 years old. Very frustrating. Model number 596 699 52011.
Published: July 11, 2014
Marilyn of Clarenville, NL
Source: consumeraffairs.com

I purchased a small Kenmore chest freezer. After about a year, I received a
I purchased a small Kenmore chest freezer. After about a year, I received a notice that the freezer used more electricity than advertised, so a rebate was available. Just yesterday I discovered that, though the green power light was on, the freezer had stopped working and the contents were a fetid mess. I lost hundreds of $$$ in meat, primarily, and lost hours of time cleaning up the mess and determining how to dispose of the contents of the freezer and the freezer itself. Just a total rip-off. Dont waste your money and time.
Published: July 14, 2013
D of Seattle, WA
Source: consumeraffairs.com

I had a Kenmore refrigerator 10 yrs ago and it was the best I ever had. I b
I had a Kenmore refrigerator 10 yrs ago and it was the best I ever had. I brought it brand new and it lasted a long time without giving me any problems. I recommended it to family and friends to get one and they did and they enjoy it as well. And some of them still has their Kenmore and even purchased more Kenmore products because they really enjoy the service that it gives. Kenmore products is a very good choice when choosing a appliance. I know because I just purchased a brand new Kenmore Elite and I wouldnt trade it for the world. Kenmore stands at approval in my book for the number one choice in appliances.So from now on out, Kenmore will be my brand of appliance. Its quality made with lasting benefits that the whole family would enjoy. I also got my Kenmore refrigerator a price that I could afford. I love the space inside. Its totally bigger than my first Kenmore and the bottom freezer is also what I really like as well my kids can easily get the Ice cream out without thing falling on their head and I can easily reach in the freezer and get things I need without moving stuff around that would fall on me. So yes! Kenmore is better!
Published: December 15, 2015
Marscilla of South Holland, IL
Source: consumeraffairs.com

This refrigerator stays pretty cool. The handle doesnt get dirty fast and n
This refrigerator stays pretty cool. The handle doesnt get dirty fast and nice and steady when opening the door to the fridge. The freezer is pretty spacious for this size fridge and is easy to clean and wipe down. It offers enough shelving in the fridge and storage space. I like the built in shelves in the fridge door and also the built in shelving that the freezer has in the door as well. The fridge doesnt look cheaply made. I like how the fridge has a shine and the surface is very easy to wipe down and keep looking nice and clean and brand new. The value of this refrigerator is reasonable and affordable. I would recommend this refrigerator to anyone who is not trying to spend too much money but want a good quality fridge.
Published: April 7, 2017
Amari of Beeville, TX
Source: consumeraffairs.com

Overall, the Kenmore worked great. It definitely kept the refrigerated item
Overall, the Kenmore worked great. It definitely kept the refrigerated items cool and the freezer worked great as well. There is also a lot of storage with this refrigerator which is always a good thing especially if you have a large family like mine. My Kenmore was a pretty good size but generally most Kenmore are a pretty big size. This is a good thing because the storage capacity is excellent. I can get a lot of foods, beverages, etc in this refrigerator/freezer with some room to spare. Even with the # of items, it still keeps my products fresh. My Kenmore is silver, although they come in the options of white, black, etc. I just love the silver because it meshed well with the design of my kitchen. I purchased my refrigerator at Home Depot for about 1199. I think I got a good deal because it also included delivery and setup.
Published: October 29, 2016
Melissa of Jackson, MS
Source: consumeraffairs.com

Easy to use. Separate temperature zones for easy use. Self defrosting for f
Easy to use. Separate temperature zones for easy use. Self defrosting for freezer. Extra drawers for freezer section. Also has high-quality enamel paint finish that is chip resistant. However, if the door is left open for a short amount of time it will alarm. It should lengthy the time before the alarm goes off. Also needs larger drawers for storage space. But Sears makes high-quality appliances that last for a long time. High-end products at reasonable prices too. Other brands are much more expensive and offer less space than this model.
Published: February 23, 2018
Robert of Mchenry, IL
Source: consumeraffairs.com

If you think you are buying a TRUE Kenmore product you are not. If you buy
If you think you are buying a TRUE Kenmore product you are not. If you buy a refrigerator you are buying an LG refrigerator. Read the reviews on LG made products before you buy one. They are abysmal. I have a 4 year old Kenmore Elite refrigerator, made by LG, that has been out for over 3 weeks. Sears will not replace it and so far they havent been able to fix it. Terrible customer service and a subcontractor technician who is actually a part changer. They dont come out to fix the refrigerator but to troubleshoot and order parts they think might be the problem. What a joke. After 3 techs and numerous parts ordered and installed I still have no refrigerator. The latest possible fix date is the 26th of July. The refrigerator failed on the 25th of June.
Published: July 23, 2016
Louis of North Palm Beach, FL
Source: consumeraffairs.com

Hidden fees on warranty. Do not buy! Bought Sears Kenmore Elite refrigerato
Hidden fees on warranty. Do not buy! Bought Sears Kenmore Elite refrigerator 11-2015. Today is 2-14-18. Model 79574O25411. Outside of one year of purchase they wanted $155 to send technician out to diagnose problem. Then I would be expected to pay labor rate plus any parts outside of warranty in addition to service call fee. I paid another company $75 to diagnose that the compressor was bad. The compressor is under warranty but sears customer service refused to provide compressor as you must use their service people and pay their going rate EVEN IF THE PART IS UNDER WARRANTY. This is practically a new refrigerator ($2500+) with a major part bad (compressor $300+tax). I found out after that this Kenmore Elite is a rebrand (actually made by LG). It had been rated by Consumer Reports as a good model to buy. This is not the case.
Published: February 14, 2018
Marc of Brigantine, NJ
Source: consumeraffairs.com

I like the Kenmore brand and it is usually reliable. It lasted longer than
I like the Kenmore brand and it is usually reliable. It lasted longer than previous refrigerator. The refrigerator has deep shelves in refrigerator side that are easy to clean. The ice maker produced ice quickly and they never had an odd taste like previous ice maker. The refrigerator held temperature well. But the freezer side never seemed big enough. Also, I did not like the lights inside the refrigerator. Melted the light fixture when it did not shut off when door was closed and ruined food on top shelf by light. It is somewhat easy to get someone at Kenmore to fix any issues. The light issue was solved within a few days- although I wish I waited a year to get the new refrigerator with the new light design. The new models have a different light with LED.
Published: March 4, 2018
Laura of Holly Springs, NC
Source: consumeraffairs.com

It work very good. It has good service, and it preform well. I think its on
It work very good. It has good service, and it preform well. I think its one of the best refrigerators on the market. I always will buy a Kenmore refrigerator. I have friends who can say the same thing about Kenmore refrigerators. They provide good service. If anything go wrong you can call customer service and they will fix any problem you might have.
Published: November 8, 2015
Billy of Dallas, TX
Source: consumeraffairs.com

Greatest fridge Ive ever owned. Kenmore is always high quality, and this is
Greatest fridge Ive ever owned. Kenmore is always high quality, and this is no exception. While this is the first BRAND NEW fridge Ive ever owned, this for sure will not be my last Kenmore. More than enough size for a family of three. The freezer is great for storing meat when its bought on sale, and the fridge is plenty big enough for even the pickiest person. It was a little more expensive than I expected to spend, but in the big picture, well worth it. Sure, you could spend less, but in the long run, youll pay more in loss of quality, and needing to replace it sooner.
Published: June 10, 2016
Alan of Detroit, MI
Source: consumeraffairs.com

I selected Kenmore because of the price and the space provided. On the day
I selected Kenmore because of the price and the space provided. On the day of delivery I had to help the Sears driver bring the refrigerator to its location because he was by himself. The refrigerator is a black exterior with an 18-cubic foot interior for almost $700.00. The size of the refrigerator fit our needs with several interior shelves and drawer space and shelving space on the doors. The freezer is two-tiered and came with an ice tray. But the refrigerator is too cold and drips water in the interior. Sears was called to fix it. They came out but said nothing could be done. To this day the refrigerator is still producing temperatures that are way too cold causing food loss over time and a huge letdown overall. Ultimately, Sears and Kenmore have let me down and lost customers.
Published: February 28, 2018
Richard of Newark, OH
Source: consumeraffairs.com

Do not buy Kenmore side by side refrigerator Model 41123. We were assured b
Do not buy Kenmore side by side refrigerator Model 41123. We were assured by the Sears technician that its compressor noise was typical of all new models. After only 14 months, the refrigerator stopped cooling. Good riddance. Piece of junk.
Published: September 3, 2018
Amy of Wilmington, NC
Source: consumeraffairs.com

Keeps food cold with enough space to organize. Big size in both bottom and
Keeps food cold with enough space to organize. Big size in both bottom and top part of appliance. Outside is easy to wipe down and nice color. Big enough to fit where I need it without getting in the way. Top fits enough freezer items and bottom is big enough for all cold food to be stored. Drawers and shelves are plentiful. Outside is white and easy to wipe down. Inside is white with many plastic drawers and shelving units that can be adjusted to needs. Shelves on sides are big enough to hold multiple items. Very good value for what is needed. Can be used for primary or secondary food storage. Performance is great and reliable. Would highly recommend for kitchen or garage.
Published: December 6, 2016
Denean of Lakewood, NJ
Source: consumeraffairs.com

It is very quiet and runs very good. Would be one of my first choices to ge
It is very quiet and runs very good. Would be one of my first choices to get if I had to get another. Keeps my stuff very cold and runs great. Its the perfect size. Fits just where I need it to. Its not too big or too small. Its a nice-looking fridge. It is white in color. Great appearance. It was just the right price. I would suggest all my friends get it.
Published: June 6, 2016
Grace of Ky, Ransom
Source: consumeraffairs.com

I thoroughly enjoy owning a Kenmore refrigerator. It has worked very well f
I thoroughly enjoy owning a Kenmore refrigerator. It has worked very well for me for a long time and has had no problems. I would definitely recommend to others having a Kenmore refrigerator.
Published: January 6, 2016
Margaret of Oakland, CA
Source: consumeraffairs.com

We have a large family so splurged and spent worth of $3,000 for a new Kenm
We have a large family so splurged and spent worth of $3,000 for a new Kenmore Elite Refrigerator (model 795.72092.310). It was the largest fridge offered by Kenmore at the time. The interior is made entirely of plastic and has been cracking and breaking since almost new. I just spent over $100 for new door shelves - after patching and repairing the old ones for a year. The bottom shelf is cracked in half and the crisper drawers will no longer close without a fight. The sliding shelf in the freezer pops off the track all of the time - just enough to hold the door open but not enough to trip the DOOR OPEN alarm. We regularly get up in the AM to a melted freezer of food that has set just slightly open all night. I am looking for the original receipt but the fridge was purchased on my Sears credit card so purchase date should not be in dispute.
Published: November 3, 2015
William of Willis, TX
Source: consumeraffairs.com

Happy is the feeling I get when I see the refrigerator up and running for t
Happy is the feeling I get when I see the refrigerator up and running for the last 7 years. Dependable is what I feel! Have had no problems with it and its been running for more than 7 years and a residence move. Its an appliance I shouldnt feel that I have replace because of it not working but of the Women aspect. Over the years some women and men stop loving the refrigerator and want a new one to match the home. Now this is what you have to look for. The refrigerator will last as long as your home does. Its that simple!
Published: November 15, 2015
Edgar of Brawley, CA
Source: consumeraffairs.com

The Kenmore brand is one I trust more so than others and it has always met
The Kenmore brand is one I trust more so than others and it has always met our expectations in refrigerators and other types of appliances. It also has better prices. It had ice & water in the door which had filtered water which made it better than using the kitchen sink. But small freezer side, would not do a small side by side. I would make the shelves more easily adjustable and have the temperature easily more adjustable and offer it in more colors.
Published: March 4, 2018
Sheila of Cheyenne, WY
Source: consumeraffairs.com

I purchased two Kenmore Elite refrigerators ($1000 ea) three years ago. One
I purchased two Kenmore Elite refrigerators ($1000 ea) three years ago. One has totally quit cooling or freezing. Was told it had a freon (?) leak and would cost almost as much to repair as to purchase a new one. A three year old refrigerator quits working and needs to be replaced? A Sears owner/rep told me all refrigerators today are undependable and this was not unusual - something never mentioned by them in their sales pitch when I bought this piece of garbage. Others I have talked with have had the same issue with Kenmore refrigerators.
Published: August 28, 2019
Robert of Fredericksburg, TX
Source: consumeraffairs.com

In July we purchased our first Kenmore refrigerator. Weve never owned a Ken
In July we purchased our first Kenmore refrigerator. Weve never owned a Kenmore before so we were a little skeptical at first but it was the best decision we have ever made. We are very pleased with our Kenmore refrigerator. We will never buy any other brand!!
Published: October 26, 2015
Leslie of Salem, OR
Source: consumeraffairs.com

Kenmore Refrigerators are extremely reliable. I have never had an issue wit
Kenmore Refrigerators are extremely reliable. I have never had an issue with my refrigerator or any of my other Kenmore appliances. You cannot go wrong with any Kenmore appliance. No problem fitting our weekly groceries and any leftover items in the refrigerator along with luncheon items. Along with our pit hers of fresh brewed tea. We opted for a standard color refrigerator and I like the look of the Kenmore Refrigerators. They are attractive looking in our kitchen. Our Kenmore Refrigerator is a nice quality appliance for the price and in our experience Kenmore appliances have long lasting durability and reliability.
Published: December 1, 2016
Bonnie of Denver, PA
Source: consumeraffairs.com

I bought the Kenmore refrigerator because I was in a pinch and Lowes was ha
I bought the Kenmore refrigerator because I was in a pinch and Lowes was having a sale on it. It meet my expectations. I had the fridge for several years before it had finally had enough. I liked how the door opened on either side depending on which kitchen I had it in. I liked the multiple storage cubbies. The freezer was big and it had a nice light. But maybe make the fridge a little bigger. It also didnt have an ice maker.I disliked the color and the shelving had weird spaces. The material on the outside of the fridge seems to get stained easily but I didnt care for the textured feel of the handles.
Published: March 2, 2018
Elizabeth of Chillicothe, MO
Source: consumeraffairs.com

We purchased a Kenmore Elite 2012 and in three months it stopped working an
We purchased a Kenmore Elite 2012 and in three months it stopped working and the repairman came various times. So many times we were given a new Elite refrigerator. I was tickled pink until I had the same issues with the new one. The ice maker stopped working. The unit would frost over. Finally we were informed that all of these refrigerators have the same issues. Sears honors the warranty I paid for but cannot rectify the issue. We have changed the fan and the computer board many times. Every 3 or so months something goes wrong with the unit. I have never had a refrigerator that cannot be repaired. In Miami we owned the old style Elite and it was great. Sorry to say we sold it with the house. The repairman from Sears was here two weeks ago and repaired the water dispenser. Now its another fan. I imagine once the warranty ends we must buy another but not a Kenmore. I used to love Kenmore.
Published: February 11, 2015
Anthony of Sevierville, TN
Source: consumeraffairs.com

I am a 68 year old man, and a Kenmore refrigerator has always been in my pa
I am a 68 year old man, and a Kenmore refrigerator has always been in my parents home. When I became an adult and married, the first refrigerator my wife and I purchased was a Kenmore. Today in my Kitchen is a Kenmore. Reason why is because of the excellent performance over the years. I cannot remember not one negative incident with a Kenmore in all those years. I am dedicated and loyal to Kenmore because in my life they have served me very well, I can also say perfectly.
Published: December 10, 2015
King of Cleveland, OH
Source: consumeraffairs.com

Bought Kenmore fridge 2012 when on sale on Black Friday - thought what a gr
Bought Kenmore fridge 2012 when on sale on Black Friday - thought what a great deal. No such luck. Started making noise & not freezing items. Replaced a $60 part with no luck. Sears repairman comes and says its compressor, $700 to repair because I didnt think I would need extended warranty (fridge last at least 5-10 yrs). The repairman said, You def. need warranty for they are disposable items. - his words not mine. Needless to say, bought new fridge elsewhere including warranty.
Published: August 21, 2014
Denise of Burlingham, NY
Source: consumeraffairs.com

It lasts very long and is dependable. We have never had any major issues wi
It lasts very long and is dependable. We have never had any major issues with it and it is a great warranty that gives you peace of mind if it should ever break down that it will be fully covered no matter what. It can fit everything that we put in it large or small without any problems. As most people know they are fairly large refrigerators that can take anything that you throw at it no matter what. It is a very modern looking fridge that should fit in well with any decor and it is very sleek and updated with the latest colors and technology. The price was great and I never have to worry about it breaking down because they seem to hold up to pretty much anything that may be done to it no matter what it is that may happen to it.
Published: March 9, 2016
Fred of West Babylon, NY
Source: consumeraffairs.com

High performance and great improvements because they enhance the fridge in
High performance and great improvements because they enhance the fridge in an excellent way so that everything will keep its right temperature. Perfect size for my kitchen because it fits the right place. I would recommend it because of its size. So buy it. Dont hesitate especially if you have a big space. The appearance of this refrigerator is very convenient and it fits everywhere, especially if it is a two door fridge. It comes in difference colors and sizes. Value is the most important part because one has to fit the budget to buy this fridge, so its value is very unique. I would recommend everyone to buy it.
Published: May 29, 2016
Karina of Ga, Kennesaw
Source: consumeraffairs.com

This refrigerator was good quality, it was reliable. Would of enjoyed one o
This refrigerator was good quality, it was reliable. Would of enjoyed one of the stainless steel models with the sleeker look and more modern design, but this fridge was fine. It was easy to keep clean even though its white. Also, it was a good size for my family (myself, husband, and one child). There was plenty of room and extra for everything we need. I tend to cool a few big meals on Sunday to last a few days and need to store it in large tupperware or pots and that can take up a lot of room but I had it with this fridge. We had it for years with no problems and I didnt feel like this fridge option was overpriced. I like this brand and its a trusted name so I felt comfortable with what we were purchasing. I would recommend this fridge and this brand.
Published: April 10, 2017
Shaunah of Fort Smith, AR
Source: consumeraffairs.com

Our refrigerator is 6 years old and the board is gone. Very disappointing.
Our refrigerator is 6 years old and the board is gone. Very disappointing. The ice maker sprays ice all over the floor after the glass is removed from the opening. You cannot remove the ice bin from the freezer unless the french door is open. One and done. 6 years really! I know appliances no longer last a lifetime but 6 years. Do not buy this appliance.
Published: March 16, 2019
Denise of Bloomfield Hills, MI
Source: consumeraffairs.com

Model 18 cu ft top freezer 79568039 - What idiot designs a fridge with an e
Model 18 cu ft top freezer 79568039 - What idiot designs a fridge with an egg shelf that is 2 INCHES SHORTER than a standard carton of eggs. We have to cut off the last 2 inches of the carton and put the extra 2 eggs in a bowl on a shelf in the fridge in order to use the egg shelf. Another thing... the two handles on the freezer and lower door have right angles on the corners (very sharp) which are constantly crashing against your elbow when reaching in or out of the fridge. Could have been solved by putting a radius on the handles, but then it wouldnt be as aesthetically pleasing. Dont you people ever have a focus group of people you give these products to, to be able to actually USE them and discover these problems, before spending tons of money to bring them to market???
Published: November 15, 2017
Rogr of Laguna Niguel, CA
Source: consumeraffairs.com

My fridge does exactly what I bought it for. Keeps my food cold and my free
My fridge does exactly what I bought it for. Keeps my food cold and my freezer stuff frozen. Overall it does a perfect job for me. The size of my refrigerator is perfect for a family like mine. After shopping trips we still have plenty of room left over after putting our groceries in it. This is for a family of 6 too. The appearance of our fridge is great. Its easy to clean and looks great in our kitchen. For the value of this fridge, Id have to say it was a great value for what we got it for. Definitely great value and a must-have for everyone.
Published: June 8, 2016
Anthony of Mi, Monroe
Source: consumeraffairs.com

Its a pretty decent appliance. I think Ive only used Kenmore refrigerators.
Its a pretty decent appliance. I think Ive only used Kenmore refrigerators. They work. The compartments are a decent size. The gap on the side doors are a little wide and condiments sometimes slip out. Its a pretty good size. I wouldnt buy another pullout freezer though. A side by side is probably my next purchase. It doesnt take that much room considering its a refrigerator. Its a simple clean look, which is what one would want. The inside is just as simple and clean. I like the handles specifically, how they run along the whole door but it doesnt look out of place. Very sleek design.
Published: June 15, 2016
Carolyn of Provo, UT
Source: consumeraffairs.com

Its pretty spacious and good enough for my family of 4, keeps veggies and f
Its pretty spacious and good enough for my family of 4, keeps veggies and fruits fresh for long time, maintain right amount of moisture. I like the freezer part most because I use to freeze my leftover food sometimes.
Published: November 12, 2015
Sid of Cordova, TN
Source: consumeraffairs.com

My husband and myself are retired. Have no children in our home. We purchas
My husband and myself are retired. Have no children in our home. We purchase a stainless steel refrigerator in 2014. We have had to replace the handle on the refrigerator 3 times - it breaks in the same spot and the top. The repair man has come out and replaced it each time. But today it broke again. This is 4 times now 2/9/15. How many more times will this happen? There must be a defect in the handle or the door. Need answers to this problem. The model is Kenmore model 1066215311. Serial number U541436167.
Published: March 9, 2015
patricia of Reno, NV
Source: consumeraffairs.com

I have had kenmore fridge for over 8 years and have been very happy with it
I have had kenmore fridge for over 8 years and have been very happy with it. Havent had any issues with it. I would recommend it to a friend without any hesitation. The price of this fridge was reasonable and good value for money.
Published: January 3, 2016
Zully of Orlando, FL
Source: consumeraffairs.com

I had it some time ago, but I dont think I had any major problems with it.
I had it some time ago, but I dont think I had any major problems with it. I replaced it just to upgrade my kitchen. At that time I think the fridge was still working fine. But we really needed a bigger one and decided to get a side-by-side with a bigger freezer. That was about four years ago. We had to sell the house due to a family situation. We moved into a house owned by my mother which already had an adequate refrigerator which is not a Kenmore. But if we do need another one, I will definitely look into getting another Kenmore. I believe they are well-built, they seem to not to require much repairs and they definitely last a long time.
Published: November 9, 2015
Chris of Lynbrook, NY
Source: consumeraffairs.com

Its a reliable fridge thats guaranteed to keep your food fresh. Its usage i
Its a reliable fridge thats guaranteed to keep your food fresh. Its usage is good. Years without going out. If you are looking for a reliable fridge Kenmore is the one! A awesome brand! I can actually fit all my produce, fruit and vegetables. Two watermelons and six cases of soda and water bottles, along with my eggs and dairy. My fridge is perfect in size inside and out. Its shiny and glossy and looks marvelous in my kitchen. It actually sits out of everything in my kitchen. Lol. I live in an old house so you can tell the difference. Kenmore allows you to get your money worth when you purchase their products. It lasts for years without repair or replacing. Just keep it clean and you are good to go.
Published: August 15, 2016
Vanessa of Moultrie, GA
Source: consumeraffairs.com

The product is amazing. I bought the freezer over 10 years and is still eff
The product is amazing. I bought the freezer over 10 years and is still effectively working so good. I order it and it came very well. It was easy to setup and I was amaze how wonderful it was. The two side of the freezer was great. Keep my foods from spoiling and helps me a lot.
Published: December 16, 2015
Ming of Chicago, IL
Source: consumeraffairs.com

In 2012, we replaced our Kenmore Refrigerator (15 years old) with a bottom
In 2012, we replaced our Kenmore Refrigerator (15 years old) with a bottom freezer model 596.72003014. Thirteen months later (less than 30 days after the warranty expired), water was pooling on freezer bottom. The first Sears repair appointment was cancelled late in the day due to a repair truck breakdown. I rescheduled and guess what? Cancelled again due to a repair truck breakdown. Finally, someone showed up and repaired the problem in January. Seven months later, same problem. This time Sears acknowledged there was a design issue and had developed a fix. Didnt matter that it was a design problem - I was still charged for the second repair. Today, water is now on the floor from refrigerator. This will now be 3rd repair in 7 months. I have always purchased Kenmore products, but obviously the quality is not what it used to be. Even though the refrigerator is less than 2 years old, I am already looking to replace it with another model (Not from Sears). I would never have imagined Sears quality could fall so low.
Published: August 25, 2014
Jim of Plymouth Meeting, PA
Source: consumeraffairs.com

Kenmore in my opinion is one of the best brands available. The first kenmor
Kenmore in my opinion is one of the best brands available. The first kenmore I purchased was a rather older used one but it still worked great. When it was upgrade time I decided to get a brand new kenmore and it is well worth the money. The temperature control is easy to adjust, the shelves offer enough space for my needs, and best of all with a toddler its easy to clean.
Published: November 25, 2015
Lisa of Scottsboro, AL
Source: consumeraffairs.com

The door on the refrigerator wont completely close - you need to push it ha
The door on the refrigerator wont completely close - you need to push it hard to close and in most cases you think it is closed but all the cold air leaks out because it isnt completely closed.
Published: March 18, 2016
Jerry of La Grange, MO
Source: consumeraffairs.com

My Kenmore kept all the food, especially the produce and dairy, fresh and m
My Kenmore kept all the food, especially the produce and dairy, fresh and maintained good cold temperature and had nice outward appearance. However, many of my bottles had to be stored on their sides because they were too tall for the shelves. I would want more shelf height options and spacing options on the fridge door so that I could store more soda and wine. The price was good for the quality product I received and I saw many Good reviews. I liked it when I saw it in the store and it performed as reviewed in my home for a number of years. Its a practical reliable appliance.
Published: March 1, 2018
Tzippy of Clifton, NJ
Source: consumeraffairs.com

Has good style, does his work in the best accepted way, ever present proble
Has good style, does his work in the best accepted way, ever present problems when cool and keep food fresh, its energy consumption is not high, so the bill will not get very costly. You could say that is rather heavy, its design is spectacular, but mobilize around the house is usually relatively simple, but it takes two people. As mentioned above, is finished at the edges and around the front of the fridge with good design, good handling, really is spectacular, personally chose between several models of the same brand and there is no doubt that chose the best choice. The relationship between cost and benefit can say it was successful, not much money for purchasing the product payment, and we believe the behavior of the device has fallen short of expectations.
Published: November 26, 2016
Mark of Ashburn, VA
Source: consumeraffairs.com

Our Kenmore Elite 72053 French door fridge, made by LG, quit after less tha
Our Kenmore Elite 72053 French door fridge, made by LG, quit after less than five years. Sealed system started leaking. Sears said it would take weeks for a service call, so my advice is to avoid any Kenmore brands or Sears service, especially since Sears is a dying company. We found a good, local reputable repair person, who told us it would cost $1500 to repair. His advice was to buy the cheapest refrigerator with the fewest features you can tolerate. He said all of today’s refrigerators are cheaply made, even the SubZero. He told us people are lucky to get 5-7 years out of a refrigerator.We went with a Whirlpool side-by-side for under $1200 and if it lasts for a reasonable period, we will then discard it when it breaks. Meanwhile, our 15-year-old, $400 Frigidaire utility refrigerator in the basement is still going strong. When we tell repair people or salespeople, they say, “Oh, those are the good ones.” BTW, in buying a new fridge, we learned you can wait weeks or months for delivery. Just one of the benefits of a just-in-time supply chain and non-US manufacturing.
Published: September 15, 2018
David of Glen Cove, NY
Source: consumeraffairs.com

My Kenmore fridge freezes up because of a part on the drain hose that needs
My Kenmore fridge freezes up because of a part on the drain hose that needs to be cut to let the water go to the drain pan. On My Sears Community sears says to replace with a revised part. The part is a duckbill & they have a new & improved one to correct the problem Part # W10309238. Sears or Kenmore should repair no charge.
Published: August 11, 2014
carl of Medina, OH
Source: consumeraffairs.com

The overall quietness of it is great. Cant even tell its on. And it keep ev
The overall quietness of it is great. Cant even tell its on. And it keep every compartment cooled/chilled just to what the setting is set at. I love it! It has such great storage and adjustable drawers and shelves. I couldnt ask any more from such a great unit! Please never change how well you make this fridge. It is a very sleek design and well polished looking. I love the stainless steel look to it! Never change how you do what you do. Its perfect in every way. As prices though, it could always be lower. The more money saved is always something the customer would like to have. Plus it leaves more money to spend on other things.
Published: November 2, 2016
Christopher of Durham, CT
Source: consumeraffairs.com

This Kenmore refrigerator is the loudest running Ive ever had and the freez
This Kenmore refrigerator is the loudest running Ive ever had and the freezer leaks water into bottom compartment. I am looking for a quiet running replacement at the present time.
Published: December 3, 2017
Linda of Terre Haute, IN
Source: consumeraffairs.com

I bought a brand new Kenmore side by side because I had previously bought a
I bought a brand new Kenmore side by side because I had previously bought a Kenmore refrigerator 35 years ago and it is still running. My new one was beautiful but it died in 2 years 3 months. Compressor is totally shot and 1 year warranty covers NOTHING. I had the local refrigeration repair company come out that is reputable and honest. He didnt even charge me the full price for a house call. Thank goodness I kept my old fridge and plugged it in and it runs fine. I will only buy American made going forward and have learned my lesson... Always get the extended warranty.
Published: January 25, 2021
Kathy of Allegany, NY
Source: consumeraffairs.com

Overall, it was a good refrigerator with decent space and storage options,
Overall, it was a good refrigerator with decent space and storage options, but we had to have it fixed 3 times in 2 years. Also, the freezer was very difficult to open and close. I loved the shelving design because I could easily fit all of the essentials and still have space where it was needed for odds and ends and everything still fit comfortably. It has a very modern appearance, so it fit well in my remodeled kitchen. The only con was that it was difficult to clean and often showed dirt and streak marks on the outside. Overall, considering what I paid for the refrigerator, I feel it was a good value. The appearance and size were both great. It met our needs very well.
Published: October 29, 2016
Emma of Surgoinsville, TN
Source: consumeraffairs.com

My parents used Kenmore and I found a good deal on mine. The refrigerator h
My parents used Kenmore and I found a good deal on mine. The refrigerator has met my expectations of it. I like the space that I have in it and the freezer is spacious. The shelves are far enough apart to store things. I can store a good bit of stuff in it. But I should have went with a bigger one. If I have too much stuff on the top shelf then sometimes things will freeze in it. I probably will buy another Kenmore when I have to buy another refrigerator but I hope it is not too soon because refrigerator can be very expensive to buy.
Published: February 26, 2018
Cynthia of Piedmont, SC
Source: consumeraffairs.com

Like it - works well and keeps things cold. All you have to do is plug it i
Like it - works well and keeps things cold. All you have to do is plug it in and it just runs all on its own. Did get the fridge in white and it does seem to show everything so have to wipe it down a lot. Its roomy and holds enough stuff easily. It looks real nice when it is new but over time it gets dirty and will look pretty bad if you dont clean it all the time. If you have a husband or kids it will get really messy really quick.
Published: June 23, 2016
Betty of Levittown, PA
Source: consumeraffairs.com

Lasted a long time. Didnt have to get another one for another 10 years. I w
Lasted a long time. Didnt have to get another one for another 10 years. I would buy another if the price was right. I am a bargain shopper and want something that will last long but also the price needs to be right. Growing up my parents also had a kenmore fridge along with other appliances made by Kenmore.
Published: November 28, 2015
Tracie of Gloversville, NY
Source: consumeraffairs.com

I bought a $1700 Kenmore French door fridge from Sears 5 years ago. Long st
I bought a $1700 Kenmore French door fridge from Sears 5 years ago. Long story short, compressor went, $800 to repair it and was told the damage caused by the compressor failing may jeopardize other components of the refrigerator in the near future. It’s going in the trash tomorrow. Do NOT buy KENMORE products and steer clear of SEARS for selling CRAP! Tech said to stay away from Samsung as well and LG when it comes to refrigerators. Whirlpool, Maytag, Amana are better choices.
Published: March 23, 2019
Rob of Towaco, NJ
Source: consumeraffairs.com

We have had our Kenmore refrigerator in our boathouse for 3 years and it ha
We have had our Kenmore refrigerator in our boathouse for 3 years and it has worked great keeping the temperature. Even through the heat from the summer and the cold from the winter.
Published: December 20, 2015
Marianne of Oklahoma City, OK
Source: consumeraffairs.com

This is a great refrigerator. It kept our food perfectly cool and we had ab
This is a great refrigerator. It kept our food perfectly cool and we had absolutely no issues while owning it. I would definitely recommend this refrigerator to anyone that was looking for a new refrigerator. This refrigerator was a perfect size for us and we could fit in all of our needed items and still have extra room left over. It was not too big or too small and we really enjoyed it. This refrigerators appearance was tall and white, like most regular refrigerators. This refrigerator was a really good value for the size, space, and functionality. It was not too expensive and it was not too cheap and the quality reflected the price fairly well.
Published: March 14, 2016
John of Tiffin, OH
Source: consumeraffairs.com

Apologies to those who have had positive experiences with their LG/Kenmore
Apologies to those who have had positive experiences with their LG/Kenmore Elite fridges. Would recommend taking a look at LG complaints against similar Kenmore fridges, dating from purchases several years ago thru as recent as a few months ago. Buyer beware, based on my personal experience since purchasing same in 07/12. Purchased unit for over $3K, had repairs for upgrade within few months following purchase. Repairman warned that LG fridges are the most common callouts and replaced a rear baffle containing different cooling air-flow, along with the primary computer board.Worked fine for several more months, then experienced a common RF error on display. Found a repairman who graciously shared with me the process of removing all food from the fridge, unplugging same, and waiting 24 hours for defrosting ice that had built up in freezer compartment, then plugging the fridge back in and restocking it after confirming that the cooling was functioning correctly. This has been done 4 additional times before a mid Feb. 16 noise caught our attention. Contacted repairman, who said it sounded like the fan was rubbing on ice that had built up... So once again, food was removed, but this time the repairman came to investigate the fan damage. $330 later... including several days delay due to scheduled appointments, he added another defroster controller and yet a different air-flow panel than the first replacement. Fridge compartment and Freezer area were still working prior to these repairs...15 days later, noticed fan noise again, but this time there was no cooling in either fridge or freezer compartments. Unplugged fridge, removed food, while throwing a fair quantity away... Called repairman, he said to plug it back in and see how it works... Presently at that point, but have become increasingly cynical about this product and the remaining options. I am not a person sold on warranties, unfortunately, I hold the belief that there should be some portion of pride as products are built, along with a reasonable ability to stand behind them. Neither LG or Sears Customer service offers any additional support, aside from buying their warranties, similar in cost to my last repair bill, and with it a one year maintenance plan... The coverage is not very good and other plans around my area are similar in cost/return on investment.I searched the Consumer Affairs reporting against LG fridges in general and it is current with page after page of homeowners confirming worse experiences with service, and lack of any ownership regarding these issues... Yet LG is allowed to continue selling their products without any disruption to their financial income. There was mention of class action suit, but I notice those folks mentioning same were not allowed to visibly display their Email addresses. Being unfamiliar, and first time posting because of this blatant disregard for the consumers, I am uncertain of how much this posting will actually be edited out... LG fridges, in particular, and Sears, have a zero rating (even though I hesitated even applying 1 star due to CA requirements for publishing my comments) based on their lack of willingness to support what they have sold and admit the issues which have been reported by many customers. Again, buyer beware...
Published: March 17, 2016
M of Gastric, CO
Source: consumeraffairs.com

I purchased my new refrigerator from Sears four years ago. The ice maker di
I purchased my new refrigerator from Sears four years ago. The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the 3rd year a tech comes and explains that the ice maker has been recalled, its non repairable. Now year 4, the unit stopped cooling! They come and replace the control board because it was on recall too. Really??? Now Im on technician visit number 6 within 2 weeks. Day after installation of new board... warm again!!! No freezer, no refrigerator. Maam its your compressor. Another week for compressor to arrive, installed, nothing. The thing is warmer with new compressor. Why??!! I have had 9 visits as of date, new and updated compressor, new ice maker, and new control board. Nothing is working!!! Im sooo frustrated now that no one wants to take ownership. It is model number 795.74032.411. BUYERS BEWARE!!!! DONT PURCHASE!!! Sears is not standing behind its product at all.
Published: September 13, 2019
Angela of Antioch, TN
Source: consumeraffairs.com

My refrigerator has been amazing. I love how it keeps working for year and
My refrigerator has been amazing. I love how it keeps working for year and years to come. Never had a problem with it besides a glass but they replaced it!! Its great for a smaller family but with a growing family we need something larger. The structure is great and I would only add a ice maker. The appearance is also great and fits simple decor. It doesnt look cheap and something worth the money. Its simple and modern and wont cost you a ton of money if you arent looking to spend. You get more than what you pay for which is always good.
Published: April 4, 2017
Erica of Toledo, OH
Source: consumeraffairs.com

I have a bottom freezer with an ice maker. I absolutely love it. The ice ma
I have a bottom freezer with an ice maker. I absolutely love it. The ice maker doesnt make huge ice and with the fact I love chewing ice, it makes it perfect. Plus I was able to connect it to my water purifier so I never get hard water in my ice even though we have well water. Another thing I love is the double door refrigerator. It makes it so easy to organize and clean. The only real problem I have found is defrosting the freezer. When you do, it is such a mess.
Published: January 4, 2016
Kelly of Twin Falls, ID
Source: consumeraffairs.com

It does all it needs to... it has never broken down on me, it doesnt over f
It does all it needs to... it has never broken down on me, it doesnt over freeze or melt anything. I would definitely buy this brand of refrigerator again. It was definitely big enough to store all my food Items. The freezer is always able to hold all my frozen foods. It is really tall and it is the color silver. Its high performance and the best refrigerator I have ever bought. I would recommend it to anybody. The refrigerator cost me about 650 dollars. It was on sale at the time but it performs like it cost much more the value. I cant say enough good things about it.
Published: March 23, 2016
Chennesia of Brooklyn, NY
Source: consumeraffairs.com

Big dollars for blown compressor just 2 years old - Oh well sorry. Salespeo
Big dollars for blown compressor just 2 years old - Oh well sorry. Salespeople should be required to tell you that according to customer service and tech support at Sears They just dont make them like they used to and that seems to be ok. You spend a few thousand dollars for a year of refrigeration so two years later your appliance will cost another $700. No one cares. Just want to warn you.
Published: September 9, 2018
shaun of Costa Mesa, CA
Source: consumeraffairs.com

I love my Kenmore fridge. It has the doors that open out, bottom pull out f
I love my Kenmore fridge. It has the doors that open out, bottom pull out freezer drawers - two of them ice maker, and water dispenser for my children and I have a warranty if it should ever break down. I love my Kenmore and thank you very much.
Published: October 18, 2015
Tracey of Bourbon, IN
Source: consumeraffairs.com

I really liked this fridge until its compressor died this week after just a
I really liked this fridge until its compressor died this week after just a few years. The tech who came said that the Kenmore Elite sold by Sears is made by LG and has the same compressor thats going bad. Working with Sears has been a nightmare. Also, the reality is that even though the compressor is free, the labor is not. It will cost us several hundred dollars to put in another one of these bum compressors. Can you imagine???
Published: January 29, 2020
June of Westport, CT
Source: consumeraffairs.com

It runs smoothly. Prepared, spacious inside but sleek exterior ice cold wat
It runs smoothly. Prepared, spacious inside but sleek exterior ice cold water. Doesnt over freeze - regulation controls easily used. Do not get how no freezer burn on any food. Ice cold meat cookable out of the freezer. Overall nice and quiet engine.
Published: September 13, 2016
Isaac of Lawrence, KS
Source: consumeraffairs.com

My less than 2 year old $3,999 side by side Sears Kenmore refrigerator free
My less than 2 year old $3,999 side by side Sears Kenmore refrigerator freezer stopped working. (Needs new compressor.) Sears response “Pay $941.75 to repair it”. Are you kidding me? I’m 61 years old and never had a refrigerator go bad. What a ripoff! Don’t buy anything from Sears! It’s no wonder they are going bankrupt.
Published: September 17, 2018
Mark of Honeoye Falls, NY
Source: consumeraffairs.com

Attractive looking and have never had a problem with it. Usually buy GE pro
Attractive looking and have never had a problem with it. Usually buy GE products but got a good deal on this Kenmore... Happy I bought because it has performed well and it fit perfectly in my kitchen. Plenty of room for both fridge and freezer... I live alone so never have a problem with space in fridge. I think it is 20 cubic feet. It is big enough that sometimes my sister uses the extra space for her. Like the color and it fits perfectly with the rest of the kitchen. I wanted a side by side dual fridge / freezer, that looked good along with my other appliances. Very happy with the price I paid for the fridge/freezer. It was a company going out of business, so got a great deal... probably paid 30 cents on the dollar.
Published: April 9, 2016
Jonathan of Houston, TX
Source: consumeraffairs.com

The refrigerator works pretty well. It had a nice temperature - not freezin
The refrigerator works pretty well. It had a nice temperature - not freezing, not melting. Much better than my last fridge - never seemed to work. This fridge was a challenge to get into the house but is quite small once past the doorway. I would suggest finding a nice corner for the fridge of this size. The metallic look fits in with my kitchen theme. I love the modern feel, and this refrigerator is right for me! I would suggest having a black countertops... It looked nice in my house. The cost was not ridiculously high because of the good quality, however, it could be a little bit cheaper to purchase. It was worth the money spent on it.
Published: March 21, 2016
Christian of Quakertown, PA
Source: consumeraffairs.com

I had this unit before having children, so I had to upgrade. The fridge ser
I had this unit before having children, so I had to upgrade. The fridge served us well up to that point... Never an ounce of problems with it. I just needed double doors and more space so I bought a new one. Got a great deal on this refrigerator! It was quite inexpensive but it served all our purposes. It was bright white and easy to keep clean. I loved the color cause it matched our other appliances. The unit provided my husband & I with plenty of space... Veggies & fruits in drawers and room for big watermelons on shelf. Kenmore is a great brand & our second refrigerator is also a Kenmore... Were very happy with it, too.
Published: April 12, 2017
Sarita of Spring, TX
Source: consumeraffairs.com

I have had this refrigerator several years. It keeps everything cold, it de
I have had this refrigerator several years. It keeps everything cold, it defrosts itself, and is easy to clean. Side by side gives more room for fridge and freezer, and the water it supplies is cold and good tasting. Ive never had any issues with it in the 10 years Ive had it. Kenmore is my go to brand because it represents quality across the board. There is so much storage space, side by side is so much better than freezer top refrigerators. It has a lot of room to store just about anything on its shelves, in the freezer as well as the refrigerator. My Kenmore refrigerator is a side by side, and has a steel finish that is so easy to keep clean. There is a water and ice machine on the outside of the freezer section, making it accessible for a healthy glass of cold water. This Kenmore side by side refrigerator is well worth the amount I paid for it, and I have not needed repairs since I bought 10 years ago. To me, the Kenmore brand is synonymous with quality.
Published: November 6, 2016
Juliana of San Antonio, TX
Source: consumeraffairs.com

I purchased a Kenmore Refrigerator Model # 795.78412.800 in the Fall of 200
I purchased a Kenmore Refrigerator Model # 795.78412.800 in the Fall of 2008. The unit had to be unplugged and plugged back in to reset in order for it to work (had to do that at least 5 times since purchase). After a year, the bottom shelf hardware broke and the crisper drawer cracked and had to be repaired (see pictures). In June 2012, an error code came on the freezer door and the icemaker was no longer working! I had a repairman come to look at the problem for a $500.00 fix (we choose not to fix it at this time)! After reading the reviews, it seems if you fix the fan for $500.00, there is still a good chance of it breaking again. This is ridiculous since this unit is less than 5 years old! I think a credit on a new fridge is warranted! I have been a loyal Kenmore buyer over the years but have been severely disappointed with the poor quality of this refrigerator.
Published: November 21, 2012
Jim of Traverse City, MI
Source: consumeraffairs.com

Kenmore refrigerators are the best in my opinion! Great cooling everywhere
Kenmore refrigerators are the best in my opinion! Great cooling everywhere including the fast making ice maker and water dispenser - Always cold. I enjoy having the lights in the freezer area too.
Published: October 9, 2015
Lisa of Kingman, AZ
Source: consumeraffairs.com

It was a refrigerator worth what I paid for it. Bought it 7 years ago and h
It was a refrigerator worth what I paid for it. Bought it 7 years ago and havent had any problems with it. Thinking of upgrading to a side-by-side and will definitely be a Kenmore. We bought this model when all the kids left home and fits our needs, but since couponing will be upgrading for a bigger freezer. Really like the big shelf space and size of door space. Definitely recommend. I like that this model doesnt take up a whole lot of space. When we bought it we lived in a mobile home and didnt have a lot of kitchen space so this particular model was perfect size. This refrigerator was not really expensive and that was a major factor when selecting it, besides size. We have had it for seven years and never any problems so very well worth the price, and I look to get about one third of what I paid when I go to sell it.
Published: August 4, 2016
Deanna of Houston, TX
Source: consumeraffairs.com

I love my refrigerator and its really roomy and keeps things really cold an
I love my refrigerator and its really roomy and keeps things really cold and Ive never had to service. I like the styling and it also cleans easily. I have a family of 4 and have plenty of room to store everything I need to. I can also buy extra food to store. I like that I dont have to use an extra freezer to stock up. Its clean and sleek and easy to locate what I need. Its also easy to clean inside and out. The doors are easy to use even for smaller kids. I think its a great value because it holds a lot of food is easy to store food and keeps items the right temp and Ive never had to service.
Published: July 14, 2016
Stacy of Cumming, GA
Source: consumeraffairs.com

My refrigerator was extremely reliable and built very well. It was very eas
My refrigerator was extremely reliable and built very well. It was very easy to clean and was extremely quiet. I would highly recommend it. We picked the smaller size refrigerator due to being on a tight budget. However, we were surprised at how much space it actually had. We were able to utilize the space given without any issues. It was a basic unit with a beige exterior. Theres not much to say other than it held up over the years and was very tough. It took some bumps without issue and stayed strong. It was an excellent value for the money. It performed excellently. It never broke down or had any mechanical or structural issues. It had enough space inside and was easy to clean.
Published: November 1, 2016
Dean of Bear, DE
Source: consumeraffairs.com

Bought a fridge from Sears in October online. Said in stock on site. They t
Bought a fridge from Sears in October online. Said in stock on site. They took the money right away then sent email it was back ordered a month. Finally it arrives and theres a small dent in the side (I didnt want the hassles of sending it back). Then we started noticing the milk spoiling quickly. The ice cream in freezer hard as a rock. I put a thermometer in the fridge and it’s +15 c (good thing no food poisoning) but had to throw out all our food the week before Christmas. Talking with Kenmore’s customer service in Bangladesh or who knows where, is exasperation. Still waiting after 5 days for repairman. Kenmore did say theyd reimburse perished food. Overall pretty shabby.
Published: December 21, 2014
toni of Valemount, BC
Source: consumeraffairs.com

I purchased my Kenmore Elite (Whirlpool) brand new in 2006. Two weeks ago,
I purchased my Kenmore Elite (Whirlpool) brand new in 2006. Two weeks ago, the refrigerator became hot and stopped cooling. I called Sears out to check the refrigerator and I was told the evaporator was gone and it would cost approximately $698.00 to repair. I was shocked and dismayed because I have not had the refrigerator a long time and that is a lot of money to pay for repairs. I called a retired a service repairman to look at it as well and I was told the walls were leaking and I need to try and contact Whirlpool or cut my loss and purchase a new one. I am very upset and really think my refrigerator should be replaced by Whirlpool. All of my appliances in my home are Whirlpool and this has certainly placed a reluctance to purchase anything by Whirlpool in the future. I would like to know if this can be resolved.
Published: March 1, 2012
Deborah of Madison, MS
Source: consumeraffairs.com

It keeps the food cold but its my first side by side refrigerator and I wou
It keeps the food cold but its my first side by side refrigerator and I would never buy a side by side refrigerator again. I do not like side by side. It is small but its just me in the house so the size is ok. The freezer side is too narrow so larger items like turkeys dont fit in the freezer. I perceive the value to be valuable enough. I dont remember what I paid for it but I dont recall it being pricey.
Published: September 10, 2016
Barbara of Danvers, MA
Source: consumeraffairs.com

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