I have had no issues with the performance of the fridge. It works well and maintains the proper temperature without any problems. This is a smaller refrigerator. It is hard for me to fit in everything I need to store in it. However, with the size of my kitchen, I wasnt able to purchase a larger size model. The outer appearance is very nice and wipes clean well. I like the appearance of the inside as well but have had some of the shelves crack or the plastic edging around the shelves crack. I have had the fridge for nearly 10 years. I remember it being a good value and I like the Kenmore brand name.

Have bought Kenmore appliances for 20 years. Durable, lasting and looks good. The refrigerator has plenty of interior room and stays very cool. The ice machine works very well. Can hold large numbers of products and plenty of things that you want to store in the fridge. The size and capacity of the refrigerator is very large. The appearance is trendy and stainless steel with water and ice on the outside. The stainless steel is gorgeous and makes the kitchen look very high end. Perceived value is often associated with the more expensive stainless steel refrigerator. It creates a mystique and perception of luxury. Alternatively, they may be the subject of elaborate and expensive quality.

This is a great refrigerator for those who would rather have more freezer space instead of an icemaker. Everything works great. It runs quietly. The price for this size refrigerator was just perfect for our budget. Without an icemaker, the freezer is extra large. The refrigerator side has all the space for everything I need. There is lots of storage space on the door. The appearance is acceptable. There is nothing I would change. The handles are comfortable. The power cord long enough. I prefer the painted surfaces over stainless because it is easier to keep clean. For the money, you will not find any better value than this. I looked for a while before deciding on this model. The dollars per square foot of space was the best I found and the brand is very trustworthy.

I purchased a bottom-freezer Kenmore refrig. in April 2013 that has needed 7 service calls. The doors didnt close right, there was frost in the freezer (3 different times), the light switch was broken, etc. We now have frost again and need a new gasket. The latest appointment was scheduled contingent on receiving the new gasket. 10 days after I reported frost in the freezer for a second time. The technician claimed to have aligned the doors, but I can open the top door with one finger, and the freezer door isnt aligned with the top. Everything in the freezer is covered in a thick layer of frost. After confirming the latest appointment, it was cancelled and re-scheduled unexpectedly. Ive never heard of a 2 year old refrigerator needing 7 service calls. These repairs point out the cheap, shoddy construction of this Kenmore appliance. If it wasnt so expensive, Id throw it out and buy from another company. I always thought Kenmore had a good reputation, but I was mistaken.

Ive owned a Kenmore refrigerator in my new apartment that I recently moved into. The fridge is nice, nothing has gone wrong with it yet. The freezer keeps all of the items nice and cold and I havent had any sign of freezer burn on anything. The fridge is nice, keeps everything fresh and has no smells like my old fridge. Its white in color, which looks great and also has a water and ice spout on the front, which is great for grabbing an easy glass of ice water. Very nice, and works great!

It is reliable on keeping your cold stuff cold and your frozen stuff frozen and it has good storage space to organize your frozen and or refrigerated items in. The size is adequate to fit all your different frozen and refrigerated items in without taking up too much of your kitchen space. It has two different drawer to separate your fruits and vegetables in as well as two more shelves to put all the rest of your refrigerated items on. Its simple design makes it really easy to fit into any kitchen space without looking tacky. This is really a great refrigerator for its value. Its affordable. Its reliable without costing you an arm and a leg.

Never had any problems with my Kenmore refrigerator. We lived and owned the house. It was in for ten years. It was sold with the home in 2001. I would certainly own another Kenmore if the situation became part of any decision we would have to make.

The refrigerator that I got worked so good. It was just amazing. It had the perfect temperature and it made ice through the front of the door. Everyone was very impressed with it. The size of the refrigerator was perfect for me because I have a big kitchen. It is a big refrigerator so keep in mind the size of your doorways and your kitchen before you purchase one. Always take measurements beforehand. The appearance of the refrigerator was beautiful. The stainless steel was so shiny and clean. It just makes the kitchen look so much more modern and new. I have gotten many compliments from it. The refrigerator was well worth the money for everything you get. Once you have an appliance like this one you will not want to buy any other kitchen brand.

Bought my fridge 2.5 years ago. The cooling element for the fridge had stopped working but the freezer is still operating. Sears repairman had to order new part 2 weeks before he can come back out to replace the part which was delivered 5 days after his service call. 2 weeks without a refrigerator because Sears does not have enough repairmen.

Keeps foods and beverages cold and refreshing. I would recommend this brand and model to everyone. One of the top retailers in the industry. With durability and pricing in hand, I couldnt turn it down compared to other manufacturers. It is compact enough to fit all of my food and beverages, and not enough to take up a lot of kitchen space. I like that the trays are adjustable and can compensate for a lot of different types of groceries. The appearance is something that is great to show off to guests and company. I like that the outer appearance is coated with stainless steel painted over with extra durable acrylic paint. The value of the refrigerator is something that has exceeded my expectations greatly. I didnt expect my refrigerator to last as long as it has now, but it hasnt shown one sign of breaking down, or even needing maintenance.

Got CL err. Kenmore replaced the fridge, but process took over a month. Four months later same problem, but Kenmore decided to replace compressor. Looking at another month before part arrives. Most miserable experience ever! Thought with LG takeover things would be okay. Avoid Kenmore at all cost.

Love my Kenmore. Had it for 6 years now, never had any issues with it. Works great. I would definitely recommend a Kenmore to any one who asked. Got my at Sears for a good price. The next time when I get ready to buy a new refrigerator I will definitely go to Sears to check out the latest models the Kenmore have on the market and check into their extended warranties plus free delivery.

Kenmore is the best refrigerator that I have ever had! We have never had any issues with it and it is very reliable. Also, I would recommend it because of the amount of storage that you can have for all of your groceries. My family and I have been using Kenmore ever since we switched from our old one.

The ice maker water line from my Kenmore refrigerator 7425, unknown to me, had a crimp in it when installed and after 4 years developed a small hole. The water leaked under my kitchen cabinets, causing thousands of dollars in replacement costs. At the outset of the leak, there was no visible evidence since the water spread out toward the back of the cabinets. According to my plumber, the crimp was there when the refrigerator was new and installed that way. This refrigerator was rated highly by Consumer Reports and might be a good refrigerator if it wasnt for the shoddy parts and attention from installers.

I bought a Kenmore Elite refrigerator 3 1/2 years ago for $1500. Within the first few weeks, the motherboard went out. The repair guy said that it was a good thing it was on warranty because a new one would have been $900. Three plus years later, the seal system died. Compressor, good; motherboard, good; motor, good. Cooling, nada. Called Sears. Im not under warranty. They want $99 to diagnose and couldnt be there for 3 days. Called another local repair with a great reputation. He checked it out, diagnosed the problem and said they should cover the seals for five years, but, even if they picked up the cost of the parts (what a warranty would do), it would still be $1200 to repair. Another repair company confirmed. He suggested I call Kenmore directly. That is impossible. You get routed back to Sears. I used to count on Kenmore for all my appliances. No more. What a piece of junk.

My Kenmore worked well for the first year but after that it started freezing up at the bottom and then melting and leaking water. I would clean everything out and it would work ok for a while and do it again. I had to replace it. That kind of appliance should work for more than a couple of years.

Our Kenmore Elite 72053 French door fridge, made by LG, quit after less than five years. Sealed system started leaking. Sears said it would take weeks for a service call, so my advice is to avoid any Kenmore brands or Sears service, especially since Sears is a dying company. We found a good, local reputable repair person, who told us it would cost $1500 to repair. His advice was to buy the cheapest refrigerator with the fewest features you can tolerate. He said all of today’s refrigerators are cheaply made, even the SubZero. He told us people are lucky to get 5-7 years out of a refrigerator.We went with a Whirlpool side-by-side for under $1200 and if it lasts for a reasonable period, we will then discard it when it breaks. Meanwhile, our 15-year-old, $400 Frigidaire utility refrigerator in the basement is still going strong. When we tell repair people or salespeople, they say, “Oh, those are the good ones.” BTW, in buying a new fridge, we learned you can wait weeks or months for delivery. Just one of the benefits of a just-in-time supply chain and non-US manufacturing.

We bought a new Kenmore refrigerator that was expensive only a few years ago. The freon was leaking and we had to replace the refrigerator after a few short years. I called customer service three times and they said they could not find record of my name or purchase after my husband and I have purchased many appliances from Sears. I am so disappointed and do not know what to do.

We had no issues with the performance of the fridge. It ran quietly for many years and never required servicing. I would probably still be using it but our family needed a larger size refrigerator with a larger freezer compartment. The fridge was an 18 Cu Ft size. It was perfect when we first purchased it. Plenty of freezer storage for our needs. We had a free standing freezer for our garden vegetables and large quantity storage. It had become just a bit too small for our needs. It was nothing fancy. But a nice attractive simple design. Just a basic refrigerator. Plain white with a textured finish. It did not show fingerprints but it did pick up dirt in the textured finish. It proved to be an excellent value and well worth the money paid. I guess you could say I got my moneys worth out of this one! Best value yet for the years of service.

Its hard to trust a newer company when making high money purchases. Kenmore is a solid well-trusted name. They are known for quality and durability. Sometimes reputation is worth more than added bells and whistles. I like the option of switching the side the door opens on. I like the adjustable shelves and the depth of the door space. Reliable, good lighting, warning if door left ajar, leak-catch shelved. However, if there were a way to make the walls thinner while retaining the same insulation, that would increase space available. I would like pull out shelves, I would make the alarm a little louder. I might add a air filter that is changeable. It was a worthwhile purchase.

The refrigerator had enough capacity for a family of five. It never failed us until it grew old, 15 years. It was reliable, durable and efficient. I would recommend the Kenmore refrigerator to a family member or friend. The size met our requirements and the area provided in our kitchen. There was ample room for the different food types that we used. The freezer, while not overly large, provided enough room to store the frozen food items that were part of our normal need. It was a cream colored refrigerator. It was plain to the eye. We purchased it for utilization, not a fashion statement. The freezer on the top was easy to get into. The bottom allowed for easy access to clean under the refrigerator. Considering the length of time that our refrigerator serviced us, the price was very cost effective. The refrigerator lasted for fifteen years until we decided to upgrade.

I cannot express how dissatisfied I am with my Kenmore refrigerator and Kenmore as a company. At 13 months the control board and door seals needed to be replaced. At 15 months insulation parts had to be replaced. At 17 months drain lines had to be replaced as well as door seals again! I emailed Kenmore 4 times and NEVER got a response. This is the French door refrigerator with the extra drawer in the center. I bought it because of the Kenmore name and the large cubic footage (28+). This will be the last Kenmore product I ever buy!

I am happy with my fridge because I have not had to replace it at all. It works perfectly and I have told many people at work and school to buy it. Possibly my favorite fridge I have ever gotten.

We paid over $3300.00 7 years ago for this top of the line fridge. Loved it until it died. Compressor shot and guess what? The compressor is an LG. Why is an LG part in a Kenmore or rather a GE or Whirlpool appliance? It would cost us more to replace the compressor and labor than to buy a new one. And we had a warranty... 5 years. I realize Kenmore no longer makes its own appliances and that’s a shame because they used to be the very best. But honestly this is really beyond my comprehension. No wonder Sears is going under. Shame, shame. We gave my daughter and her husband our old side by side Whirlpool more than 20 years ago and it’s still humming along. Guess we’ll be carefully looking for a new fridge tonight. Buyer beware.

Purchased Kenmore Elite 795.74015.412 refrigerator in Aug 2018. Installed and used for the first time in Sept 2018. It stopped working in Oct 2019. A $2000 refrigerator lasted only 13 months! The compressor needed to be replaced. The part was still under warranty but not the cost of labor. That portion of the warranty expired only a few weeks earlier. Sears charged me $470 for the labor! I have since found out that the 795 part of the model number indicates that the refrigerator was made by LG. LG had a class-action lawsuit brought against them a few years ago because so many of their compressors were failing in such a short period of time. I dont understand why Sears chooses to sell appliances that they know will fail. Please, please, please stay away from this product.

Sears had a lot of models we could look at in the store and the service plan was reasonable. I liked that the model we purchased had wire shelves rather than all glass shelves which was what we needed. Wire shelves were easier to keep clean and you didnt have to worry about scratches. I liked everything about the Kenmore refrigerator but it could have been shorter and wider for us short people.

Only the noise it makes inside of it and the width inside of freezer is too small and the inside of refrigerator is narrow. Otherwise its okay. It is very narrow to me and it is not that deep and somewhat short. Has poor storage space and its not good for large items. Youd have to remove shelves for it to be workable. Its a beautiful black and the handles are nice. The outside of it is very perfect and it looks like it is made nicely. I like how it has wheels for easy moving. It definitely fit my pocketbook plus. Due to others I got a few discounts on it which made me very happy. I would buy it again if I need one and or had the money to do so.

Bought this refrigerator less than two years ago, already doesnt cool or freeze. Sears technician was a no-show after waiting all day on a Saturday. Said he called, complete lie. Trying to get another tech out, may be another week, this is so unsatisfactory! I was a big Sears supporter but no more. Looks Kenmore refrigerators are junk, Sears needs to extend the warranty especially on their high end products. Im going to the Executive Team about this.

Bottom freezer side by side upper 32.5 Cf. Unit was delivered and set-up. About 3 months later the unit froze up inside and then it couldnt cool. I called service and they sent out somebody to thaw it out. The unit froze up again about a couple months later. Service sent me some parts for the service man to install. The man thawed the unit and left again. The unit froze up again soon after that. They sent another service guy out to thaw it out again. This time they replaced parts and told me I could never use the Energy Saver setting. Now a couple days ago my unit broke again. It appears to have a leak in the freon system. There is oil in the drain pan. I called Service and they tell me that now my warranty ran out and I would have to buy another warranty. I would have never bought and paid $2955 for a unit that was only going to last less than 5 years. I will never buy Kenmore again.

Our 16 month old refrigerator has been down for over a month. Sears does not stand behind its products. It does not stand behind it parts guarantee. Sears does not care about customer satisfaction or inconvenience. Its help desk of of no value. The parts we need are made by LG for Kenmore and have been out of stock since at least 6 July. Our most recent possible date to repair is 8 August if the parts happen to be delivered. We are beyond frustrated and disappointed in Sears -- if it did care we would have expected Sears to have offered a loaner for our 3000 dollar investment.

Great fridge/freezer combo. Big freezer section with ample ice maker tray. Fills quickly. Easy controls in the fridge for temperature control. Big deli meat drawer. Crisper drawers could be deeper. The fridge and freezer are plenty big. Movable shelves are very handy for larger items. Lots of shelving on the door, holds plenty of condiments and our water pitcher. I love the look of this fridge. Ive never been a fan of side by side fridge and freezer combos. I like the top and bottom unit with the freezer on top. The stainless steel option looks really awesome! This fridge is a great value. We had a similar fridge for a little over 10 years, but we needed more capacity. For my money, this fridge is absolutely perfect.

Just bought a house and appliances were left in kitchen. The Kenmore Side-by-Side refrigerator was made in 2006. I unplugged it and took out the drawers and shelves. I started washing the parts after two days. I got through most of it but when I immersed the bottom shelf in the lukewarm water, it exploded! The explosion was traumatic. The thousands of glass fragment went in my hair and clothes and into the garbage disposal and all over the kitchen floor. I cant even go near the refrigerator! I would like to sue the company. Any suggestions?

We had it many years ago and it was a good refrigerator. We had it for many years. We were very pleased with the refrigerator. I know that they dont make them like they used to. Our refrigerator was just the right size for us. It had enough room in it that we were able to keep everything in it that we needed to. The freezer was also big enough that it worked well for us. The appearance of our refrigerator was very nice. It looked very nice and fit very well in our kitchen. When the front of it would get hand prints on, it was very easy to clean and take care of. Our Kenmore refrigerator was a very good refrigerator. We never had a problem with it and it was pretty maintenance free. For the price that we paid for it, it was definitely a great value.

Our Kenmore Refrigerator has lots of space for food and compartments for different genres of food and keeps everything fresh and opened at a good length externally but also internally. It is a good size for my kitchen and was perfectly placed in a good spot and fit well. It is a great match for the colors in kitchen. Fridges usually dont come in that many colors but while white was not my favorite selection it was the cheaper choice. White is sort of dated and tends to look a little cheaper than a silver or black but besides that it matched everything in kitchen and went well with vibe for most part. I never had a problem with the fridge section or freezer section to the point where I had to call service or return it. It worked well. I think I got what I paid for.

This refrigerator is very good mostly because of the amount of space it has and the cool factor that it has. It keeps my food refrigerated very well. Its good.

Feeling super aggravated at the moment. Bought a Kenmore Elite refrigerator from Sears last year. Now not even a year later the bottom freezer has stopped working completely. Ive called for service and it took a month for someone to come out. Then parts had to be ordered. Another month for that wait. The man who came out to put the new part in had no clue what he was doing. When he left he said give it 24hours and it should be working. Nope nothing. So I called in yet another service appointment which was a month away and was set for today. Three oclock rolls around no call. I finally call them and get a live person. Guess what. The guy called in sick and no one bothered to call and yup you guessed it they want to change the service date to August 23 another month. I live in Mississippi and the heat index is currently 108. No joke. I depend on the ice. My freezer once made for my 2 huge bloodhounds and other animals to stay cool. Ive talked to some nice people at Sears today and some not so nice people but at the end of the day Im still left unsatisfied and completely shocked. Sears you disappointed me once with a window AC unit that took 3 months to get replaced in the hottest part of summer. I swore then that Id never be duped again. I decided to give you one more shot and am still left with long irritated calls and no resolution. So to other consumers please just go with another company if you want fast reliable service or appliances that work...

Today came home to a new refrigerator not working! Lost food in both the freezer and refrigerator. Called Sears/Kenmore, told it would take a WEEK before a tech could come out! They put in an emergency order and am waiting. Incredibly disappointed as I bought the entire Kenmore Pro series for my brand new kitchen!!

At first, I was a little nervous about picking out a refrigerator but after a while, I started enjoying it. It was fun shopping for my first refrigerator. It was on sale and it fit perfect in my kitchen. I liked the color and that the freezer was roomy. I like that it lasted years. I just wish that it had more and better shelves and that the shelves were easier to take out and clean. I wish the freezer was easier to open too.

Good usage and great features. Keeps the food well sorted and does its job well. Have gotten a lot of great years out of my last refrigerator and look forward to purchasing my next Kenmore. Well worth the investment.

Quality material. Kept produce and other foods cold and fresh. Would recommend to anyone who is in the market for a new refrigerator. Knew the size I needed and wanted and this refrigerator fit the bill for what I wanted exactly. Plenty of room to store what I needed and then some. Gunmetal color went perfectly with the color of the rest of my decor in the kitchen. Really glad to have gotten the color I did when making the purchase. For the price that I paid and the quality of the refrigerator I got I couldnt be more happier. Solid material that doesnt dent and scratch easy.

I bought brand new appliances from Sears.com in May 2017. The refrigerator broke down already. I called Sears. They sent a repair guy. Ice had formed in the freezer and caused the motor to shut down. He melted the ice with hot water and left... Fridge started making noise. I called back and was advised to wait a few days. The noise stopped came back and the ice formed again. Guy came back. Has to place parts on a 5 mo old refrigerator... Customer service is terrible. I spoke to 5 people. No resolution... They just want to replace parts and not the refrigerator.

My Kenmore refrigerator is awesome! It fits the needs of my family very well. Its shelving system makes it very convenient to store our food. Awesome company, awesome refrigerator! The size of my refrigerator is perfect for my family. The shelving system organizes my food to maximize the space I have. Very happy! Would recommend to family and friends! The appearance of my refrigerator fits in with the rest of my kitchen. It is white and very classy, and matches the rest of my kitchen appliances I already had. Very pleased! When I think of the value of my refrigerator, I think about the quality of the appliance. Kenmore has a great reputation for making good quality appliances, so I believe the price of my refrigerator is a great value considering the years this appliance will last.

The appearance of the fridge was awesome. It was very fresh and modern and kinda sexy. The slim and shiny design made my kitchen pop! I would get compliments on my fridge because it made my kitchen more modern. It wasnt too big or too small and it was the perfect size for my kitchen. Plenty of storage room on the inside and I was able to store all my fruits and vegetables in the bottom compartment. I love the size of this fridge! Also, I loved having the ability to get filtered water and ice at easy access from my fridge. My only complaint is that it leaked water from the bottom sometimes. But the overall value of the fridge deserves 5 stars because this fridge did everything I needed it to do. This fridge made me proud!

When I had this refrigerator it worked great. It did not freeze things in the refrigeration part of the fridge and kept them at the perfect cold temperature. The refrigerator was alright when it comes to size. I prefer to have a bigger fridge but it was all that I was able to afford at the time. The refrigerators appearance was fairly standard. It was white with the freezer on the top and the refrigeration on the bottom. It matched the kitchen paint well; which is why white is a good color to go with. For the amount that I paid for the refrigerator it was well worth the money. It was definitely not the most expensive model but for its size and cost it was better than the other available options.

After having all Kenmore kitchen appliances that lasted over 15 years, I decided to go with Kenmore for everything again. Turns out the quality is no longer the same. Appliances are less than 3 years old and today the refrigerator and freezer both stopped working. Its a counter depth, Kenmore Pro series, freezer on the bottom. After doing some research today, I found out that its made by LG. The cost of the refrigerator with the additional warranty was about $3,300. So, I call Sears today to schedule a tech to come out and see whats wrong with it. They tell me the soonest emergency service they can schedule is October 19th... 11 days from now!! Thats insane! No wonder this company is getting ready to close. I will never purchase Kenmore appliances again!Updated on 10/15/2018: After doing some research today, it looks like theres a potential class-action lawsuit against Kenmore and LG for these faulty, short-lived compressors. Apparently, this lawsuit also covers the LG compressors hidden behind the Kenmore façade. Heres a link with information about the potential lawsuit: **. Hope everyone with this problem follows through with this, especially after Sears filed chapter 11 bankruptcy today. This means the extended warranties purchased by consumers will be decided in court as far as whether or not Sears will have to honor them.Also, heres some good info if you run into a problem and need to contact Sears... Inside my refrigerator owners manual, it mentions that warranty repairs are eligible for rental reimbursement. When I asked Sears about that... they then decided to tell me that they would send me a check for $115 which would cover part of the cost to buy a small refrigerator to use til mine is repaired. I purchased a small, 3.3 CF fridge (not a Kenmore though!) for just over this price. Also, as mentioned in the owners manual, you can fill out a form to get $250 back from Sears for spoiled food caused by the refrigerator not working. It states that you can claim this $250 one time per year. Again, until I brought this up to Sears, they werent going to mention it. Hope this info helps other frustrated customers! In the meantime, Im still waiting for the tech to come out to diagnose what happened to mine. Seems like it was another compressor failure. I should know more on Friday... after 11 days without my refrigerator.

I researched this fridge thru Consumer Reports and it got a pretty good rating. But I dont know why!! I purchased this in June of 2017. THIS IS THE WORST FRIDGE I HAVE EVER OWNED!!!! There is only ONE TEMP CONTROL for the Freezer and fridge. If you want the freezer colder, then you have to make the fridge colder, too!! Plus the knob is right where you put tall items on the top shelf of the fridge. So, it was constantly being knocked out of position. I had to TAPE THE CONTROL KNOB IN PLACE!!! And, now, the freezer has a collection of frost/ice along the bottom of the freezer door!! Plus, on occasion, there is water on the floor in front of the fridge. I need to keep a thermometer in the refridge to make sure that the temperature remains accurate. And once in a while it warmer than it should be. I will say that the space of the 21CUSF is a very nice size. The bins and shelves are fine quality and roomy. But I am greatly disappointed in the performance! I could understand these type of things happening to a 5, 8, 10 or 15 year old refrigerator. Not one that is 2-1/2 years old! My trust in KENMORE has been destroyed. Its NOT THE QUALITY PRODUCTS OF THE OLD DAYS. If I can get rid of this fridge, Ill spend the money and buy an L.G. SO LONG KENMORE....

I bought a Kenmore refrigerator in 1990 when I got married. Used it every day until it broke. It lasted until 2011. Great refrigerator and bought another one. Hope this one lasts just as long.

Let me start by stating what is good about this refrigerator. It has not killed anyone. Here is the not so good: 1. Year one face of deli draw pull off. We are average family of four. Not abusive in any way and the fronts of the drawers began to fall off. I installed stainless screws and nuts to hold them on after year one. 2. On year three the water line burst. Did not find this until I found a puddle of water in the basement. Ruined the new flooring, thankfully it is not noticeable unlesss you pull the fridge out. 3. Also year three it began freezing off and on in the refrigerator. 4. Next the water line began to freeze up, now not making ice. The temperature setting is on 45F. 5. Now the stop on the fridge door broke. The door now slams into my hand made kitchen cabinets if youre not careful.6. Today the bottom door shelf cracked and fell off from the freezer.A man can only take so much, off to buy a new freezer before the water line breaks again.

Have a 5 1/2 yr. old Kenmore Elite bottom freezer fridge. The unit developed a leak in the cooling system. Of course the warranty is expired (5 yr.). Have been without a working fridge for 6 weeks and counting. Service dept. is terrible. Have been here 6 times. Bought that extended warranty at the time of the first call to Sears to try and offset the repair cost. Have a whole different problem with that. The leak ended up burning up the compressor (which the tech. said wouldnt happen) which lead to another call to service to get the compressor fixed, which ended up being another call to service because the replacement compressor is bad too. Have to wait days and days between appointments, with the last one originally being 13 days until my constant complaining got it lowered to a mere 7 days. Problem has escalated to sears Executive Complaint Dept. which is helping but is too little too late. I will never buy anything that has a Kenmore or Craftsman name on it again. My days of shopping at Sears is also over. Do yourself a favor and avoid Sears and their service dept. at all costs.

Kenmore refrigerator 2007 (manufactured by LG) malfunctioned when the inside lights did not go off upon closing the doors. Heat buildup caused the control panel encasement to explode off its binding and heat from the bulbs scorched the light bulb receptacle and melted the butter inside the butter enclosure, and sent it down the whole side of the door. A dog can container was actually hot to the touch from this and the unit had to be unplugged because the bulbs (from the heat) melded to the unit. A fire would definitely have ignited had I not opened the door when I did.

This is a Kenmore Elite. Paid $2800. These are lemons. Read reviews. Exactly what happened to us. Compressor went out. It is an LG problem that Sears needs to address. We will be without a refrigerator for 2 weeks. All during Christmas. This is unacceptable.

The freezer worked very good, and so did the refrigerator, its been running for years. Id certainly buy another one. I could fit quite a bit, had lots of room, was well designed, and the performance is excellent. The size of the refrigerator was perfect for my family. It worked very well at holiday times when we had an awful lot of leftovers, I would like to say how satisfied I am with this refrigerator, its been working great for years. I love the style of the refrigerator, it was easy to match with all my decor. I certainly loved the color and design. I would recommend others to buy this refrigerator, my whole family is happy with it. The value was perfect, for what I paid for it, I certainly got my moneys worth. I would recommend anyone buying this refrigerator, the value and quality is 100%.

I bought a Sears Kenmore Elite Refrigerator 795.71053.014 a couple of years ago. The bottom freezer floor fills with water and freezes and eventually leaks all over the floor. It has ruined that section of my floor. Sears came out once to fix it but the problem came right back.

This refrigerator is spacious. It’s quiet - you can hardly tell it’s there. The electricity it uses makes it a cost effective efficient appliance. Freezes quickly and the door shelves have ample room to store food. The shelves are adjustable making it easy to store a lot of foods. The freezer also has ample space. The overall size isn’t too bulky in small kitchens. The size of this refrigerator is actually average for this type of appliance without actually being too bulky for small kitchens. It’s bigger inside than it seems. Looking at the overall value - functionality, size, and appearance - this refrigerator is well worth the cost. Especially after you start seeing the difference in electric bills!

I love this fridge because it is large and roomy and Kenmore is a very trustworthy brand. Love this brand and I would recommend to anyone. It is quite large but not so big it becomes awkward and bulky. It is the perfect size for a family of 6 people and I am happy to recommend it. It is a white and modernized for a modern or a traditional family. It is very much an awesome thing. Great stuff everyone. I think the frost proofing is a feature that most people really cannot live without. Everyone thinks they can do without it but it really comes in handy.

It is a huge refrigerator with a compact ice maker and a 3 tiered freezer drawer. The lighting inside is amazing and it functions very well. I do not like the outer finish too much. The area around the water/ice dispenser is plastic and can crack. The finish is aluminum and shows every scuff/dent/fingerprint.

Good quality appliance. Helpful customer service. Would recommend Kenmore to anyone. We have not had any problem with our refrigerator. Energy efficient and quiet. Its a big enough refrigerator to fit all of our basic needs. We do have another refrigerator that we put extra items in but only need to use it when we have an excess of items for a party or something. It fits very well into our kitchen decor. It is nice looking and practical. Easily accessible. Easy for kids to open and get what they need. Very organized set up. It is not cheaply made and customer service is easy to get a hold of if you need anything.

With the Kenmore Refrigerator, I loved the double door, ice maker cubic feet/capacity, adjustable shelves. However, the interior light bulbs could be more reachable and the freezer could be brighter. Also, the motor on the water does sometimes get noisy. Nevertheless, Ive always chosen Kenmore products and Ive been very satisfied with their warranty and replacement policy even on older products. I have a particular product of Kenmore that I have used for 10 years in my business.

Easy on energy, self maintain, and cools really great. Has a lot of door space and has 3 shelves and 3 drawers that are big and spacious. Ice maker and water hookup is awesome. Refrigerator is wide enough to get just about what you would like to put in it. I love its stainless steel exterior. Its very easy to clean and to keep it clean and to take care for. Very bright and pretty. I would recommend this product to anyone. You get your moneys worth with the side by side refrigerator.

I loved the style and color, it was a perfect fit in my kitchen. It also was very functional as I had enough room inside to store all of my food and beverages. I also loved it kept my fruit and vegetables fresh and was perfect temperature for my freezer foods. It froze my foods but did not over freeze them in which no freezer burn. Very easy to keep clean as I have three kids and a husband. The different compartments made it helpful to keep different foods separated and plenty of room for taller items, milk, soda etc.

The fridge is 5 years old and all the plastic parts of broken by this point, they are very cheaply made. And then they want $70 for a new crisper drawer? Really? But you are stuck. Someone should look into a class action suit.

Got it on July 15. Sears offered me to extend my warranty after they replace the main board of a very expensive Kenmore elite refrigerator. New board warranty only for 90 days. Im suppose to keep expending money on a brand new appliance that is suppose to last at least 10 yrs.

White that goes with anything and easy to wipe clean. Looks good after years of use and fits well in my kitchen or anyone elses. Big enough for a large family and for holiday goodies and leftovers. Holds all I need with room to spare. Lots of shelves, plenty of pull out drawers and temp control for bins for what I need and more. Convenient freezer. Have had for 10 years with no problems or maintenance calls in that time. Worth the money for peace of mind and carefree. Would surely buy same one again.

Good refrigerator. Doesnt really need any maintenance. Have had it for 2 plus years now and no problems as of yet. Freezer works very well. No overfrost or thawing out needed. Its kind of big and clunky for my small kitchen but I need the drawer space it has. Im a big grocery shopper. I got kids so I need the extra room. Smudge proof. Fingerprint proof. Easy to clean especially with kids living in the house opening and closing the door with their dirty little hands. Paid a pretty penny for it, but I know thats due to it being a more modern refrigerator. Hopefully it will last me many years to come. Its energy star efficient so thats definitely a plus.

Highly effective for use indoors and during seasonal celebrations. It has enough space to store up food items. It produces ice for making smoothies and iced cold water when needed. Easy to clean and efficient in cooling and freezing produce. Two door compartments. With ice block and cold water compartment on the outside for the production of ice and cold water. The fridge compartment is inevitable at all times. Very useful for the storage system required for produce. The height and width are just as needed for the purposes for which it is designed. The color of my refrigerator is bronze and shiny. The handle is white and it is made of a durable plastic handle. All of these add to the overall satisfactory needs of my refrigerator. Well, my refrigerator is of a great value in the interest of my household and kitchen appliances. All that is needed easily fits in and we do not struggle with not enough space at all.

I purchased a Kenmore side by side refrigerator in 2008. The cost was over $2000 and I have had problem after problem and now the warranty has a cap of $500 and the labor and parts are over $500. DO NOT PURCHASE A KENMORE

3 1/2 years ago, I had no income and received state aid from an agency, OLHSA. They provided me with a new refrigerator (brand-new from Sears and Kenmore), insulation and a few other items. Now the refrigerator is leaking water everywhere, which is highly unusual for a refrigerator thats not even 3 1/2 years old. I contacted Sears and they said that they cant help me because the refrigerator is out of warranty. I contacted OLHSA, the state agency who provided me with the refrigerator (at no charge, since I had no income). I am now on permanent disability with low income. This past Monday, a representative from their office (OLHSA) came to my home and tested the refrigerator.He found that it was defective and it needed to be replaced. However, I received a phone call from OLHSA on 3-5-15 telling me that my income is too high for them to repair the refrigerator, even though they are the ones who provided the refrigerator in the first place (AND IT IS NOT EVEN 3.5 years old!) When OLHSA asked me to submit my income documents, I did so and was not told there was any limit on income to have the refrigerator repaired OR replaced. So now, I have a refrigerator that WAS brand-new, less than 3 1/2 years ago, that was bought for me by a state agency. It is now defective and leaking water. I have a very bad back (which is why Im permanently disabled) and cannot be getting down on the floor and sopping up water every 7 to 10 days. Im shocked that this refrigerator didnt last even 3.5 years AND neither Sears OR OLHSA will stand behind their work OR the vendors they CHOOSE to do business with.Do I any alternative than to buy a new refrigerator? As I said, Im on permanent disability and the checks I get dont go that far, especially when my electric bill is $74 a month because my refrigerator is running constantly! I have appliances that were here when I bought this condo that are still working fine. I didnt choose the Kenmore refrigerator, OLHSA DID. I cant believe they cant/wont make this right, especially since Im permanently disabled & on a fixed income. WHY DID THEY NOT TELL ME ABOUT THE INCOME REQUIREMENTS before the technician came out? At least I got confirmation that indeed, the refrigerator is inefficient, does NOT meet govt standards & is defective. In the meantime, it runs almost 24/7 (running up my electrical bill) & I continue to have to throw away food that gets wet.

Not a happy camper. I have a 7 month old Kenmore Elite french door refrigerator that is a lemon. First the ice maker quit and everything on the dispenser door. Took 3 weeks for a repairman to come out yesterday. He said we would have ice soon. So I excitedly looked for an ice cube this morning to make my girls breakfast smoothies to find the whole refrigerator is not working... Only thing working is the LIGHT. Everything in the freezer is thawing. Everything in refrigerator is not cold... 45 degrees in refrigerator. I called repair number again and they want to send out another computer which was just replaced yesterday, and it will be Sept 14th before anyone can come out to try to fix. Grr... Do not buy this refrigerator. I wish I had bought a cheap $400 refrigerator instead of this $4000 one. They want to offer is a 1 yr. warranty plan in case it happens again. Unacceptable.

The refrigerator cooled appropriately and the freezer was wonderful but overall was a little too small for my taste and preference. It was purchased prior to moving into our home and since it came with the home we had no say in it. I would not go below 22 cubic feet. It was free so I cant complain too much. Also the vegetable bin was not sturdy. It broke 1 year into having appliance. As far as black appliances go, it was fine. Nothing too fancy about it. I have to say in its defense, the exterior was easy to clean. The interior was similar to other refrigerators that Ive seen. If I was purchasing it myself, the value is pretty good. It gets the job done.

Keeps food cold and last long in this new fridge, and freezer keeps such fresh as well. Highly recommended this brand of refrigerator, Sears has a great selection of appliances. Previous brand Frigidaire didn’t keep my food fresh and was constantly leaking.

Runs well and keeps thing cool even if I lose electric. Like the adjustable drawers and shelves in both fridge and freezer. Door shelves seem especially spacious. I can fit all my items into the fridge and freezer and adjust shelves as needed to make odd shaped items fit. The produce bins are excellently sized as well. I love the stainless steel look and material. Easy to clean and hide any fingerprints. Doesnt seem to stain when I drop something on it. I cant say much about the price because it was in the house when I bought it but I would pay a decent price to buy the same one if the occasion ever required it.

Plenty of shelf room. Nice size freezer. Very good with energy. It is very quite running nice. Large door shelfs, place to put your eggs. Vegetables on the bottom to put all your produce in a meat holder to hold your and keep it fresher longer. Very large to me. I put sandwich meat, all the condiments that I use. I have room to put a whole turkey in it, a gallon of milk, a gallon of tea, still have room for a whole lot more and yes I can fit everything in it I buy. My refrigerator is white and it matches my walls but white goes good with everything. It is easy to clean. No scratches on it. It still looks new since the day I bought. Like they say you pay for what you get and it was a great value. It doesnt break down. It pays for itself in the long run. It was worth the money I paid and I am very happy with my purchase.

They guy at the store recommended Kenmore Refrigerators. I liked it and it was the right size. It was in my budget and I’m very pleased with it. It was in stock and they were able to bring and put it in right away. It has worked great. It keeps food just the right temp and food always stays fresh. Shelves are sized nicely and it is not noisy which I like. But why do all appliances look the same? I like something different and I wish they came in different colors, like red. And I wish the ice cubes were a different shape. The freezer seems small to me and should be bigger as well.

No ice, poor cooling, slow response for added on 500 dollars Sears warranty. Under one year old fridge, evasive stalling by outsourced warranty company, three minute visit by the repair company. DONT BUY. DONT BUY. DONT BUY.

Im able to adjust the temperature so food is always fresh. Lots of storage space. Adjustable shelves make storing easy. Its not difficult to clean even with kids touching it a lot. Lower on my refrigerator budget. All around enjoyable. I am happy with the size of the refrigerator. It does not take up much space in my kitchen. The multiple storage containers within the refrigerator is convenient. The refrigerator is sleek and stainless steel. It matches my other appliances and have gotten many compliments. It has really completed my kitchen. The refrigerator has so far lived up to my expectations. I have had no issues with it this far and enjoy it. To me it was worth the cost.

Good cooling system. I would recommend this product to anyone anytime. I had this product for over 8 years. It is very spacious as well. I am loving the new one I got last week. I also have a Kenmore freezer and its working fine, no problem.

Keeps everything cold and it also keeps the freezer stuff just as it should. It is not noisy and it last. I have had mine for a few years now. The size is great to hold everything and also everything fits great. There is a lot of space. It is a great brand and it fits my needs. I will buy this brand again if I should ever need another one. It looks great and I like the style. The price is great. It fits well with the brand and the style. I like that there is a top and a bottom. I also seen the side by side. No matter what style you get it will be great.

We were broke, so we were not looking to buy a fancy, expensive unit, just something to fulfill a need. The refrigerator was super cheap and proved to be worth every penny. It wasnt a fancy model with lots of bells and whistles, but it suited our needs. The price was right and it was also a perfect fit. The temperature was always perfect. It was easy to disassemble for cleaning and it was very quiet as well. However, the freezer had to be defrosted a little too often for my taste and it did not have an ice maker. Still, it lasted for twice as long as I had hoped for. I would buy it again.

Kept things frozen, must wrap food well otherwise it gets freezer burn like with any freezer. Works well, performs as expected to. Especially spacious for a lot of holding and storage. Is especially important to be spacious and this freezer has a great deal of room for food storage. Great shelving and space for staying and storing all different kinds of foods such as frozen pizza, frozen meals, frozen meats. Good value for the amount of money I had spent on this freezer.

This is a great product. I have never had any problems with any Kenmore refrigerator. It keeps all of your items nice and cold. Its quiet while running. Easy to open and shut doors. I love a Kenmore refrigerator.

Kenmore was the brand used in our apartment and that was my first Kenmore experience. When we moved to our house we purchased the same model. Bonus it was on sale. I like the ice maker and bright lights. It is easy to clean which is awesome since we have a toddler who touches everything. The fridge runs quietly even when making ice. But always could use more freezer room. Not really sure how to have that without getting a bigger model. All in all we enjoy it.

We purchased this refrigerator less than three years ago. We had our first service call after 6 mos of ownership with a sensor and the freezer, the resistor defroster replaced. We then had to replace the freezer. My husband ordered the part and it came in used. He returned it for an exchange. The second one came in with a piece missing, which he was able to take off the broken one. Then the back panel froze up twice with a layer of ice under the bottom drawer. When this freezes, water flows out onto the floor. We unplugged it, defrosted it and raised the temperature. Just two weeks ago, it stopped getting cold. The Sears service person was out here today. They would have to order a new compressor and another part because there is a Freon leak. The service charge would be $393.After that could be fixed (2 weeks later) we would be looking at a new computer board to address the back panel freezing which would be $600. I have spoken with LG, and 4 departments through Sears. LG could not help because the name is Kenmore, although there is no dispute that it made by LG in Korea. The next four departments at Sears could not help because I have not purchased an extended warranty. The final department was the corporate level and the best they could do is offer Shop Your Way points. I know personally of two other people with the same product and the same issues. The service person stated that 2/3 of his calls were on this product. Sears is aware that there are problems with this LG refrigerator and are doing nothing about it. This panel should be part of a recall.

I enjoy our Kenmore fridge. It has plenty of space for a lot of groceries. If I had to say on anything negative it would be how hard it is to clean out ice drawer. It has made the ice have a funny taste and theres even been debris - maybe rust.

It was a used refrigerator when we got it but was less than five years old. It was a top freezer model, white in color. Although it was a older model and wasnt the much needed self defrosting fridge, the motor was strong and always kept anything stored in it chilled to perfection. It remained that way for ten more serviceable years before we finally had to replaced it. Is Kenmore products reliable, Yes!

No problem at all after years of working great. The one problem is the shelves have broke (one 2 glass shelves). It is very easy to clean both the inside and out. I wish that it was a little bigger in the inside. But other than that I can say I am happy with the purchase of the Kenmore. I love the outside. It does not show fingerprints at all, and always looks great and clean. That is all I have to say about the Kenmore. I think it is a great value for the Kenmore, and it is very friendly for your electrical power bill. We purchased it because it is something that runs all the time.

I love Kenmore products. They are very high quality and a brand you can count on. My refrigerator works great, has the right temperatures and plenty of room. I would definitely buy another in the future.

The fridge keeps food cold and fresh. Can have a nice cold drink anytime. Had the fridge for 7 years and it still works great. Love it. Its a great fridge. Holds a lot of food and drinks, keeps leftovers, fresh vegetables crunchy, enough shelves for all your food to fit perfectly. Freezer holds a lot too. It has a great appearance. Its nice and clean, very appealing and big. Great to have. Looks spacious and delight to have. Lasts a very long time. It was a great value, wasnt expensive, and the fridge lasts long for what you pay. Its sturdy and very cold. Its worth pay.

I thoroughly enjoy owning a Kenmore refrigerator. It has worked very well for me for a long time and has had no problems. I would definitely recommend to others having a Kenmore refrigerator.

Dependable. Reliable. Worked well for many, many years. Never had a problem with it. Was easy to clean and keep up too. Would still have it, but sold our home with our appliances. Freezer was deep enough to store at least two weeks supply of meats and frozen vegetables. The main refrigerate was very well shelved. Held a lot of drinks, condiments, lunch meats and leftovers. Standard size, top freezer, bottom main refrigerate. White in color. Easily wiped clean. Sturdy and well made. Didnt scratch easily or dent, tarnish easily. I cannot recall the exact amount that we paid. But, I do recall it was not very expensive. We got a very good deal on it. And was very satisfied that it worked so well.

Its great very quiet and have never had a problem. Cools and freezes fast and never a outage or melt down. The best on the market that I have ever found. Really big size for all a large family needs but it is too large perhaps for a single person. It would be nice to have the same model in a small apt size. The style is nice and so are the features but the color choices could be better. Really great price for what I pay for. The upfront cost will be repaid within a few years as mine has and as long as it keeps working I will make my whole investment back.

The refrigerator came with the home I bought. It was reliable and lasted a long time but wish it had a better defrosting of the freezer. Other than that I experienced no mechanical breakdowns in many years.

My Kenmore refrigerator (manufactured by LG - be careful, they dont tell you that) has been broken for over 6 months. I finally got a Sears repair technician out on 8/28/18 to start the actual repair. The refrigerator worked for a couple weeks then broke again. A technician was sent out again on 11/6/18. He look at the refrigerator and informed me that the refrigerator was unrepairable and he made it perfectly clear that it was a direct result of the work that was done on 8/28. He left no doubt that the SEARS technician broke the refrigerator beyond repair. Since then I have gotten nothing but a run around from Sears on whether they are actually going to replace my property that THEY destroyed. They pointed out I dont have a warranty. Do I honestly need a warranty to protect me from YOUR negligence? Seriously?!?! To add insult to injury I received a $294 bill for the service visit on 8/28. They expect me to pay them for coming out and destroying my property. Unbelievable. So now Im out $300 plus about $2500 to buy a replacement fridge. I dont blame the technicians even the one who made the mistake. We are all human. Things happen. Sears could have done the right thing and resolved this in a quick, positive manner. Instead they chose the unresponsive, unethical route. They do not deserve to be in business if this is how they treat customers. I wish I could give them negative stars. My advice - there are so many ethical, customer service oriented businesses out there these days more worthy of your business. Even if they cost a little more they will definitely be getting my business over Sears.

When we moved 3 years ago, the previous tenants had taken all the appliances. So, since we had past experience with Kenmore, we went to Sears to replace them. The refrigerator has been good and dependable. The only bad comment I might have is that the ice maker is a bit noisy.

Refrigerator worked well, no problems. Ice maker was especially nice during the hot weather and ice cream was kept frozen but not brick hard. Vegetable crispers kept veggies crisp and the temperature was constant without having to be adjusted all the time. It was the perfect size for my not too big, not too small kitchen. I would have preferred a bit more width in the freezer compartment for things like frozen pizza boxes, but I only had so much space and this refrigerator freezer was exactly what I needed. I myself am not a great fan of stainless steel appliances, but it was on sale and my ex-husband thought it would look nice. When it was delivered, he was so happy, he wanted to get all new appliances to match. Good mid-priced refrigerator and Kenmore was having a sale so we got a good price. I would have preferred something from a different manufacturer but my ex-husband had been brought up with Kenmore and since it was on sale, it was a decent value.

Kenmore has definitely met my expectations. It was the existing refrigerator in the house when I purchased it. The product is sound, reliable, and built very well. It is more than 15 years old and still works great. But I would improve the interior spacing and use stronger plastic for the shelves. My refrigerator is white and I would offer other custom colors besides the standard Black, white, and stainless steel. But the Overall Performance and reliability is excellent and the size is perfect for the space.

It seemed cramped even though it had the same amount of space as my fridge I currently own. Other than that it met my needs as far as fridges go. It was a basic model and I owned that fridge a couple of years ago.

It is one of the best refrigerator out there. I never had any issues with it and it always kept the right temperature. It was silver, duo doors with a ice and water dispenser. I wish I would have got a different one with the bottom draw because the extra space would have been great. I did not have enough space for all the frozen items I usually buy. It was a great fridge though.

We bought the Kenmore model #:795.51832.412 in June of 2017. By July of 2018 the ledge under the ice dispenser had started to rust. We contacted Sears and was told that they wouldnt help us since we did not buy the extended warranty. By September of 2019 it started inadvertently spitting out ice cubes on to the floor. By December of 2019 we woke up several mornings to find that the kitchen floor was flooded and that the entire freezer door was frozen on the inside. We originally decided to buy with Sears because we felt it was a reputable company and that we could trust that we would get a good product that they would stand behind. Boy were we wrong.

Bought a Kenmore refrigerator 1/15/14, died on 9/7/14. Two weeks for the first tech to come out, ordered a compressor, took a week to arrive. Second tech ordered unnecessary part (per original tech) another 1 1/2 weeks. Original tech arrived, refrigerator unrepairable. He cut off power cord, wiring harness, and all the parts he had soldered on. All this for a bad compressor? This model not available any longer, nothing comparable because of size except for two inferior models that we cant even see as they are online plus another two weeks to deliver. So, already at over a month without a refrigerator, they refuse to refund our money, they dont have a replacement available and we have a child in the house. Anyone wonder why Sears stocks are dropping and now their vendors wont deliver to them anymore?

Works and never had any problems with it. Great, lasted a long time, always worked and kept the food cold and frozen all the time. I would highly recommend it if someone asked. The size was great. Had plenty of room in the refrigerator and there was plenty of room in the freezer. I can always find something without looking around in the top and the bottom. I had the white one. Kind of plain but it didnt take up extra room. It fit right where I needed it to go. It was a great appliance. Its about the same cost of other brands but its well worth the price and it works great and saves on electric as long as you dont keep it open.