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Kenmore Refrigerator Reviews
Kenmore Refrigerator Reviews

Kenmore Refrigerator Reviews

Refrigeration in the world of Kenmore. It means the flexibility to organize just the way you like. Ample storage that keeps food fresh and delicious. Perfect places. Clever conveniences. That’s amazing. That’s Kenmore. 
 

Product Reviews:

We had a Kenmore refrigerator when our kids were young in the 80 and 90. We
We had a Kenmore refrigerator when our kids were young in the 80 and 90. We also had other Wards products. The Kenmore refrigerator lasted almost 20 years. It was reliable, low maintenance and served its purpose very efficiently. We had a maintenance contract on the refrigerator but never had to use it as I remember. This refrigerator lasted a long time. When it stopped working after many years, we simply had it removed from the house and bought a new one. I knew that the Kenmore was not fixable due to its age and lack of parts to fix it. The Kenmore brand was durable particularly if you have kids going in and out of the fridge daily. Kenmore was a solid American-made fridge (I hope) that only stopped once (when I had to buy a new one).
Published: December 27, 2015
George of Inglewood, CA
Source: consumeraffairs.com

The Kenmore refrigerator had the features I wanted and was a good price at
The Kenmore refrigerator had the features I wanted and was a good price at the time I was looking. It was at a Sears which was convenient and I trusted their brands. The refrigerator was reliable and lasted over 25 years without any problems. It was worth the price I paid.
Published: February 24, 2018
Jacqueline of Washington, PA
Source: consumeraffairs.com

It seemed like it lasted forever. We left it in the house we moved from and
It seemed like it lasted forever. We left it in the house we moved from and it was still working fine. The settings inside were great and it kept everything just as we wanted it cold wise. It could have been a little larger. We had a hard time grocery shopping for the month because we could not fit everything into our freezer. The shelves inside the fridge door were somewhat small as well. It looked great and was the perfect match to all of our other appliances. We liked the way it looked inside and out. I would highly recommend this to anyone who doesnt need a huge fridge or needs a fridge for a small place in their home. It didnt cost a ton and it was easy to get repaired as well. The fridge lasted for years and I have no complaints about the way it worked either so the value was great for the size and functionality of the fridge.
Published: August 22, 2016
Nicki of Conway, AR
Source: consumeraffairs.com

It still works great. Wonderful fridge. Just want to update. I have had a l
It still works great. Wonderful fridge. Just want to update. I have had a lot of use for mine and Im putting it in my basement in the rec room. Its a great size fridge. Has plenty of room in it. Holds a lot. And it will be great size for our rec room for all the snacks and drinks. Its still in great shape and looks like new. Its been very well taken care of. Had people wanting to buy it from me after I get a new one. But Im not selling it. Its worth every penny spent on it. Great freezer and fridge. Looks great. Stays very cold and I love Kenmore products. Ill continue to buy Kenmore.
Published: June 12, 2016
Betty of Dresden, OH
Source: consumeraffairs.com

I purchased the Kenmore Side-by-Side in July, which was then replaced twice
I purchased the Kenmore Side-by-Side in July, which was then replaced twice, one because the door was out of line and the second because the dispense water button lettering was coming off. Within two months the lettering started fading again, so a repairman came out and replaced the button. He said to make sure I did not use cleaning products on it and if it happened again, to let the company know as it was then an issue because it was coming off just by people touching it. When I reported it in December, I was told this was natural wear and tear and I would be charged for the appt. Not for a $3,000 refrigerator. I insisted a repairman come out today, who again told me it is natural wear and tear. Nothing in the owners manual states this and someone in Sears today admitted it is a problem with this product. DO NOT BUY SEARS. They no longer stand behind their product.
Published: April 10, 2015
Claire of North Brunswick , NJ
Source: consumeraffairs.com

I purchased a Kenmore for several reasons. It is a brand that has great nam
I purchased a Kenmore for several reasons. It is a brand that has great name recognition. I was looking for a smaller width refrigerator and the Kenmore line had a size I needed and had all the special features I was looking for even though it was a smaller size. The water filter is easy to change because of its location. Glass shelves are important too. They are easy to clean and so much better than the wire shelving. The vegetable drawers are deep and I like the fact that they are clear. The refrigerator is super quiet too. The ice maker really does a good job too. The location of the ice bin on the door is a feature I appreciate. Im able to see the quantity of ice and I can also remove the bin easily if needed! I just really wish they would have several lights in the freezer. For some reason I always manage to block the light with my placement of the frozen items. I also am not happy with the bottom door shelf. I find that the depth is a little too small.
Published: March 1, 2018
Letitia of Niles, IL
Source: consumeraffairs.com

Dependable and very reliable fridge that I would purchase again and highly
Dependable and very reliable fridge that I would purchase again and highly recommend it to family and friends to use in their home. It is quiet and very roomy. I have no problem fitting all sorts of food in there and trusting it will be kept fresh and tasty. The size is very big for holding all various assortment of products that my family enjoy like veggies, juices, and tons of snacks. The amount of food I can cram in there is amazing. I once put 40 lbs of prepped plantains in there and it was wonderful. What a sexy fridge - let me tell you, it simply just gleams, shines, glistens, and beckons me to it. I love the steel like finish and it is always a joys to polish her up. For the price you cant beat cold food and ice cubes. I enjoy ice cube from the fridge. Buying bagged ice is ridiculous and expensive so this fridge is such a joyful savings.
Published: March 13, 2016
Alecia of Jacksonville, FL
Source: consumeraffairs.com

In July we purchased our first Kenmore refrigerator. Weve never owned a Ken
In July we purchased our first Kenmore refrigerator. Weve never owned a Kenmore before so we were a little skeptical at first but it was the best decision we have ever made. We are very pleased with our Kenmore refrigerator. We will never buy any other brand!!
Published: October 26, 2015
Leslie of Salem, OR
Source: consumeraffairs.com

Our refrigerator was professionally installed in 2007. On a Spring 2013 mor
Our refrigerator was professionally installed in 2007. On a Spring 2013 morning I opened the refrigerator door to find our food hot & a burning smell. The interior light had melted the light fixture. A repair person was not available for several weeks. We removed the light bulb. A repair was made. Interesting that a recall had been made. We had no notification. We did have to pay for the service call. Early in December, I noticed that our hardwood floor in front of the refrigerator seemed to be warping in areas. We pulled the refrig away from the wall to find that water damage had occurred behind it. Thankfully, a plumber responded to an emergency call. The water line for the water dispenser & ice cube maker had hardened & cracked. So any time either was used, water sprayed on the floor. At this time we are drying out the floor. We will not use the water features again. I would never buy a Kenmore product again.
Published: January 4, 2014
Mary of Port Angeles, WA
Source: consumeraffairs.com

I cannot give them zero stars. Purchased a Kenmore Pro refrigerator in 2017
I cannot give them zero stars. Purchased a Kenmore Pro refrigerator in 2017 and quit cooling on 6/2/2020. Almost made it 3 years. I did some reading and troubleshooting and found that the good old LG linear compressor is bad. Called Sears and they explained that the compressor has a warranty but the labor is not covered? Repair tech showed up this morning 6/15/2020 to take a look. Compressor is bad. Will cost $493.00 to repair!!! You pay over $3000 for a refrigerator and then need to spend $500 every 3 years? Please do yourself a favor and avoid, Sears, Kenmore, and LG refrigerators at all costs.
Published: June 15, 2020
Roger of Jasonville, IN
Source: consumeraffairs.com

Brought 3 refrigerators from Sears in 2 weeks. All was Kenmores. The first
Brought 3 refrigerators from Sears in 2 weeks. All was Kenmores. The first two I had to return right because the ice maker didnt work. The 3rd was the Kenmore Elite. Since it was so expensive and big, I thought it was a good refrigerator. Well I was wrong! It sucks just like the other two! After 24 months the refrigerator just stopped working! All of my food went bad, the ice maker and freezer stopped work! Only thing working is the water dispenser. When I call Sears, they want to charge me a $99 service fee plus I have to pay for parts and labor because the warranty is only a year! $2500 FOR A REFRIGERATOR THAT WORKED 24 MONTHS! SERIOUSLY??KENMORE IS A RIP OFF AND THEY SHOULDNT BE ALLOWED TO SELL THESE APPLIANCES THAT DONT WORK. Taking customers hard earned money! If you want to buy a good product that works, DONT BUY KENMORE APPLIANCES. These Refrigerators are for looks only! I will not recommend Kenmore appliances to my family or friends and I will not buy any more appliances from Sears. Consumer Affairs please stop Kenmore ripping us off by selling these bad appliances that dont work. Now were stuck with a. $2500.00 refrigerator that dont work! SAD???
Published: December 31, 2017
Kathleen of Frederica, DE
Source: consumeraffairs.com

Love the design and the size. A lot of room for all your favorite foods. Ve
Love the design and the size. A lot of room for all your favorite foods. Very trustworthy. Has the latest technology. Will last forever. Love how much space I has in it. Can fit a army load of food in there or at least enough to last for a very long long time. The freezer have a good bit of shape too. I love the color. It is very easy to clean and to see your own reflection like looking into a mirror. Very nice. I love it very much a lot. It is a great price for what you are buying. Has all the best features for a awesome price. And its affordable for people who dont have much money. Well worth it.
Published: February 29, 2016
Amanda of Englewood, OH
Source: consumeraffairs.com

The refrigerator had plenty of features that I was looking for. It fit in t
The refrigerator had plenty of features that I was looking for. It fit in the available space in my kitchen and it had a built-in ice maker. I like the convenience of having the freezer on the bottom. It makes it easier to find things in the fridge part, because its eye level. I have back problems, and having the fridge part on top prevents me from having to bend over as often as I would if the fridge was on the bottom. I also like the automatic ice maker, as well as the color. My kitchen is done in black and red, so the availability of a black fridge goes along great with my decor. I have had it for many years and it still works perfectly. I will most likely buy another Kenmore when it stops working.
Published: March 2, 2018
Amanda of Paducah, KY
Source: consumeraffairs.com

I have owned this refrigerator for 5 years and 8 months and it completely s
I have owned this refrigerator for 5 years and 8 months and it completely stopped working. The repairman said it cant be fixed and that this model was actually re-called and Sears stood behind it for 5 years... Anyone have any advice on this? For Sears to come out to inspect it, it is $100... I spent about $1,800.
Published: August 2, 2016
Sue of Clark, NJ
Source: consumeraffairs.com

Its a reliable fridge thats guaranteed to keep your food fresh. Its usage i
Its a reliable fridge thats guaranteed to keep your food fresh. Its usage is good. Years without going out. If you are looking for a reliable fridge Kenmore is the one! A awesome brand! I can actually fit all my produce, fruit and vegetables. Two watermelons and six cases of soda and water bottles, along with my eggs and dairy. My fridge is perfect in size inside and out. Its shiny and glossy and looks marvelous in my kitchen. It actually sits out of everything in my kitchen. Lol. I live in an old house so you can tell the difference. Kenmore allows you to get your money worth when you purchase their products. It lasts for years without repair or replacing. Just keep it clean and you are good to go.
Published: August 15, 2016
Vanessa of Moultrie, GA
Source: consumeraffairs.com

The Kenmore refrigerator is not only great at keeping food refrigerated, bu
The Kenmore refrigerator is not only great at keeping food refrigerated, but offering cool, clean water. The water that comes from our ref is consistently at the perfect temperature and tastes great. It also makes ice, both cubed and crushed, which is extremely useful and much better than the alternative off smashing an ice bag down to get a couple cubes. The size is pretty great, though sometimes the spacing is a bit off in regards to the shelves. It can be difficult to place certain pitchers onto the shelves, due to the spacing of the shelves. Still, it is very spacious and contains a couple of drawers that are great for keeping our food organized. Our Kenmore refrigerator looks modern and sleek, yet also futuristic. The water/ice dispenser lights up, which not only looks nice but is great for those midnight trips to quench your thirst! In this day and age, it is absolutely necessary to have a ref. And while it is not necessary to have a direct source of filtered water, it saves plenty of money to have one, which the Kenmore provides. It also helps to reduce the amount of plastic we use, since we no longer need to buy water by either the gallon jugs or bottled - and, at least to me, that is priceless.
Published: March 30, 2017
Samantha of Gilbert, AZ
Source: consumeraffairs.com

This fridge is the best one I have ever owned. It keeps everything cool and
This fridge is the best one I have ever owned. It keeps everything cool and has a lot of room to put everything in. Its also quiet and not noisy as last fridges that I have owned. The size of this fridge is amazing. I can fit everything in there and still have lots of room left over. I keep cases of energy drinks in the fridge and they all fit. This fridge is a beauty to look at and it fits well in my kitchen. Its not an eyesore at all and could probably go in any kitchen no matter the decor. I bought this fridge at Best Buy and it was at a great price. I didnt think I would get such a good value but its worth every penny.
Published: June 4, 2016
Angela of Tx, Red Oak
Source: consumeraffairs.com

It was a good refrigerator. We have used many but this was one of the best
It was a good refrigerator. We have used many but this was one of the best ones - we all like it. My husband, my son and all family loved this refrigerator a lot. I think it could be a little better to size so that people in small apartments done have trouble fitting them in their small kitchens so I would not recommend it a lot but performance was really good so we loved it a lot. We liked it but nowadays so many new models and designs are available that people have more to choose from and I guess people will love the latest designs. I wish we had these options then. The refrigerator is a good value for money. Lot of my friends also bought it and they all say that its good. When at my home we all loved it for performance as well as the overall value for money that we got.
Published: April 18, 2016
Kaay of Suwanee, GA
Source: consumeraffairs.com

I purchased this over a Bosch because of the price and the side by side fea
I purchased this over a Bosch because of the price and the side by side feature comparison. The features were not that far off but the price swayed my decision. I have had nothing but quality issues, so in the long run lost my saving on the purchase price. This is the last Kenmore product that Ill ever purchase. I have had to repair it on a regular basis which has been a major disappointment. Its performance is average. It has the buttonless feature but every time someone walks by the unit turns on or off, which forces you to use the control panel lock feature at all times. Using the control lock leads to the unit getting hung up requiring us to have to cycle power to get the unit usable. We would replace the control board, but there are no longer spare control panels. It is clear that all the quality problems are due to low-cost parts and cutting corners on the design. While on paper the product looked close and the price lead to my purchase, it is my last Kenmore purchase.
Published: November 30, 2016
Ethan of Raleigh, North Carolina
Source: consumeraffairs.com

I liked the size of the Kenmore refrigerator. Its not too big, but its sti
I liked the size of the Kenmore refrigerator. Its not too big, but its still able to fit all the food I would like. I really like how simple it was, and what it looked like. I really like the color of it, and that it has an ice maker. I like that it has a place to put cheese, and a place to put butter, fruits and vegetables. Its very functional and I thought it would be perfect for my family. It wasnt too horribly expensive too. I wish it had a water maker attached though. Its also not as easy to clean as I would like. I would also like for it to have the ability to change the temperature in certain places.
Published: March 4, 2018
Dorothy of San Antonio, TX
Source: consumeraffairs.com

I like the stainless steel outside, which is easy to keep clean, but the do
I like the stainless steel outside, which is easy to keep clean, but the door doesnt hold a full dozen eggs. So I have mixed feelings about our refrig. Next time I buy a refrigerator, I will definitely make sure the door is the right size.
Published: December 7, 2015
Dot of Peabody, KS
Source: consumeraffairs.com

The Kenmore Elite Refrigerator Model # 795.7402.411 has fail twice in two y
The Kenmore Elite Refrigerator Model # 795.7402.411 has fail twice in two years with the same error code Ef-rf. We had the service man out in June of 2016 and it was still under warranty but it was about to expire so we purchase a extended warranty. The Sears repairman said they were having a lot of problems with this unit. Well now a little over a year later my warranty is off and it stop working with the same error code. I called service and they stated that the warranty is over and another year contract would be over $300.00 for another year. After reading the complaints about this type of fridge it seems that Sears is aware of the problem and they blame it on LG and there is nothing they can do because it is made in Korea and they are ripping us off by charging another $300.00. It is time they stand by their Sears Elite fridges and have LG come up with a resolution with no cost to the consumer. These fridges are not cheap. Maybe it time for a class action suit?
Published: June 11, 2017
Wayne of Oshkosh, WI
Source: consumeraffairs.com

It has a good amount of space, and we havent ever with it not working. Its
It has a good amount of space, and we havent ever with it not working. Its quiet and efficient. And all for a great price. Id recommend it if youre looking for something stylish. The door hasnt squeaked when it is opened, like the last fridge we had.
Published: October 16, 2015
Megan of Olathe, KS
Source: consumeraffairs.com

Excellent performance. Lots of room to store leftovers and necessary produc
Excellent performance. Lots of room to store leftovers and necessary products like gallon of milk, juices etc. Cooling effectively even when the door has been opened frequently. The ice machine works great. I highly recommend this product. This refrigerator is the perfect size for storing all your leftovers and more. You can store gallon of milk and juices, sodas etc leaving lots of room for other necessities. Lots of room in the freezer as well, and the shelving makes it easy access. The stainless steel finish is such a sleek look! Easy to wipe clean and leaves no fingerprints. The interior is bright and easy to keep clean. It wipes clean very easily with a damp. Love the easy access to be able to get the ice, either crushed or cubed choices. Or cold water option as well. The price of this model is in comparison to other models and brands of its kind. This model is efficient in its performance and does all that is needed in a refrigerator. It is beautiful to look at and very easy to access the items that are stored into it.
Published: June 26, 2016
Vic of Seaford, DE
Source: consumeraffairs.com

I like that there was a large produce drawer with plenty of space in it and
I like that there was a large produce drawer with plenty of space in it and the temperature control was nice especially when things at the top were freezing cause it was too cold in the refrigerator. But the ice machine would sometimes not work and stop making ice or the ice would all clump up and would not come out of the dispenser so a better ice machine would be good. Also, I thought the water went a little slow. But Kenmore has met our initial expectations and it is a trustworthy brand that I would buy again.
Published: February 21, 2018
Haley of Addison, IL
Source: consumeraffairs.com

Paid $2300 for this Sears Kenmore elite refrigerator and less than 3 years
Paid $2300 for this Sears Kenmore elite refrigerator and less than 3 years old its total junk. Stopped working!! Had 5 different guys out to diagnose and fix it and all 5 appliance repair people said they cant fix it! Sears is the bottom of the barrel with quality anymore. Including their craftsman tools that are no longer made in America. CRAFTSMAN TOOLS ARE ALL MADE IN CHINA! That’s right, Sears has sold out to China (and their prices are still the highest). Never ever again will I ever even step into another Sears store! That’s how I feel after getting ripped off on this refrigerator! This week I have to go out and buy another refrigerator and take the $2300 loss!
Published: July 17, 2018
James of Lindenwold, NJ
Source: consumeraffairs.com

Have a 5 1/2 yr. old Kenmore Elite bottom freezer fridge. The unit develope
Have a 5 1/2 yr. old Kenmore Elite bottom freezer fridge. The unit developed a leak in the cooling system. Of course the warranty is expired (5 yr.). Have been without a working fridge for 6 weeks and counting. Service dept. is terrible. Have been here 6 times. Bought that extended warranty at the time of the first call to Sears to try and offset the repair cost. Have a whole different problem with that. The leak ended up burning up the compressor (which the tech. said wouldnt happen) which lead to another call to service to get the compressor fixed, which ended up being another call to service because the replacement compressor is bad too. Have to wait days and days between appointments, with the last one originally being 13 days until my constant complaining got it lowered to a mere 7 days. Problem has escalated to sears Executive Complaint Dept. which is helping but is too little too late. I will never buy anything that has a Kenmore or Craftsman name on it again. My days of shopping at Sears is also over. Do yourself a favor and avoid Sears and their service dept. at all costs.
Published: July 8, 2015
Kathy of Rayland, OH
Source: consumeraffairs.com

I love my Kenmore refrigerator. The food stays fresher longer and the freez
I love my Kenmore refrigerator. The food stays fresher longer and the freezer is the best part - anyone who has kids or grandkids and loves to make jello or freezer pops this is a must have. I love it. My freezer room is amazing you can fit about anything in it. I love to freeze green beans in the summer to eat in the winter. My freezer has enough room for me to do that. I love the way it looks. It could fit perfect into any space and has lots of room for pictures on the front and the handles are easy to open and easy to close for me and my grandkids. I have severe arthritis and I have no problem opening and closing it. I think you actually get more bang for your buck with this amazing fridge and freezer and the room is amazing and you have an easy clean freezer and refrigerator. How many women want that? I do and the room I love it.
Published: March 27, 2016
Brandy of Charlotte, NC
Source: consumeraffairs.com

Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this
Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this refrigerator in early November 2013, and we took delivery in December. First, water and ice formed on top of freezer drawers. Sears said its because I wasnt opening freezer enough, but it was water leaking from dispenser. Repairman said motor was frozen and that wasnt covered in warranty. Jan 2015, same thing with fridge. Water leaking down front on floor and freezer drawers. Paid $2400 for what? Now another repair call, and limited relief from lawsuit! Sears sucks! I bought my last appliance from them.
Published: February 4, 2015
monica of Ellisville, MO
Source: consumeraffairs.com

I chose Kenmore because my mom has one. I liked the brand and it had featur
I chose Kenmore because my mom has one. I liked the brand and it had features I was looking for. The price was good for the type of appliance it is. It is practical, easy, and slim. It has gallon door bins, adjustable shelving and door bins, 25 cu. ft. of capacity, frost-free freezer, built-in water filter, ice maker, can fit tall bottles and wide ones, tight sealing doors, humidity-controlled and clear crisper drawers, and adjustable spill-proof glass shelving. However, the stainless-steel is hard to keep clean, fingerprints are always on the fridge or smudges. And sometimes the drawers come out fast or fall out of the door, and small items slide around the door if there are gaps.
Published: March 6, 2018
Melissa of Taylor, MI
Source: consumeraffairs.com

It is efficient. Cooling is very good. Keeps vegetables and perishable fres
It is efficient. Cooling is very good. Keeps vegetables and perishable fresh for reasonable long period. Sufficient place to store things. Freezer chest is spacious and maintains excellent temperature. It is 18 cu ft. space is sufficient for a family of four. Can store vegetables, meat, chicken, turkey, beer, soda, and many other items. Plenty of shelf space. It is an attractive looking unit. Has gray color and has freezer compartment and larger regular cooling compartment. It is not too tall so we can store light things on top of it. It has excellent value. After a careful use of even five to ten years it commands a very good resale value. I never had any part go bad even after prolonged use.
Published: October 30, 2016
Shyamal of Saratoga, CA
Source: consumeraffairs.com

It does what its supposed to do and has for over 20 years. Theres really no
It does what its supposed to do and has for over 20 years. Theres really nothing else to say. It does what a refrigerator is supposed to do at a very reasonable original cost. What they cost today I have no idea. Have not checked prices any time recently. Have not had the need to.
Published: November 3, 2015
Ed of Killeen, TX
Source: consumeraffairs.com

Definitely a good refrigerator. Kept my food cold. Reliable. Bought years a
Definitely a good refrigerator. Kept my food cold. Reliable. Bought years ago and still going strong. I like the finish, the handles, and the consistent temperature. I feel like you can always use more room. Good room, but the freezer isnt as big as Id like. I like to keep meals frozen for later, and after adding all those together, it would be nice if there was more room. Very clean, polished, curved, appealing and matched my style. Modern, all and all, a very nice shiny fridge. I liked the color and the pattern. You pay what you get. I didnt expect to get a fridge for free or for 100 dollars. I think the price was more or less what I expected, but the value was good. Hard to make a big purchase like that often.
Published: March 23, 2016
Philip of Bigfork, MT
Source: consumeraffairs.com

The door on the refrigerator wont completely close - you need to push it ha
The door on the refrigerator wont completely close - you need to push it hard to close and in most cases you think it is closed but all the cold air leaks out because it isnt completely closed.
Published: March 18, 2016
Jerry of La Grange, MO
Source: consumeraffairs.com

It has three shelves inside to easily stack the food for freezes. It even h
It has three shelves inside to easily stack the food for freezes. It even has a pull out drawer for extra storage. When food is kept in there it stays nice and cold. It is big like the size of a full-size fridge, except for the fact that it is all freezer. It has lots of space inside and very deep too. It is a tall, white, solid color freezer that is square in shape. It also needs a fairly big space to fit into. Overall it has great value and I would highly recommend this freezer. Since I bought it I have never had a problem with it. It runs nice and quietly.
Published: April 6, 2017
Amanda of Mebane, NC
Source: consumeraffairs.com

The ice maker was a must-have for my husband. It really helps with keeping
The ice maker was a must-have for my husband. It really helps with keeping the freezer door shut and save energy. The kids drink more water because of it. All in all the fridge is very spacious and the shelves make it easy to find everything. 26 cu. ft was the biggest one they had. It works great for our family. The kids can always find their snacks after school or after play time. The whole family is happy with the size. Its very pretty and we get lots of compliments. People seem to like the size and the overall look of it. The finish is easy to clean and the ice maker is very noticeable. It was a little bit pricey, but so worth it. Overall we are very pleased with the fridge and the freezer. I would buy this one again, but being a Kenmore we wont need to for years to come.
Published: April 19, 2016
Mary of Lake Forest, CA
Source: consumeraffairs.com

Large with lots of storage! Keeps food cold and frozen. Need good pressure
Large with lots of storage! Keeps food cold and frozen. Need good pressure water line for ice and water to work properly. Fits perfectly with our lifestyle and amount of food we buy. Fits everything you need for a large family. Plenty of shelving and drawers, inside and in doors, fridge and freezer. Shelves are spaced well for milk and soda. Deep meat and vegetable drawers. Its lovely. We chose black over chrome, the layout is appealing. Side by side doors looks very nice. The shelves and drawers are spacious and good looking. Good price. Black also cheaper than chrome. Fits so much its worth it to be able to plan so far ahead for meals and holidays. Makes entertainment easy.
Published: July 29, 2016
Joy of Adrian, MI
Source: consumeraffairs.com

The Kenmore Refrigerator is nice, plenty of room fruit drawer and has ice m
The Kenmore Refrigerator is nice, plenty of room fruit drawer and has ice maker. It is very reliable and it works great. I wish it had an ice maker in front, more freezer and was side by side. But other than that, I have always liked the brand and it has been a great product with anything in its brand. I am happy and have been satisfied with it completely. Definitely can recommend to someone who is looking for a new one.
Published: February 27, 2018
Delana of Cincinnati, OH
Source: consumeraffairs.com

In July and September my refrigerator was repaired because it wasnt maintai
In July and September my refrigerator was repaired because it wasnt maintaining proper temperatures. Right now (6 Nov) I cannot get the freezer to get below 10 degrees. It is so painful to take everything out of the refrigerator.
Published: November 6, 2013
David of Detroit, MI
Source: consumeraffairs.com

I like the size of the shelves, the deep-set bins for produce and the overa
I like the size of the shelves, the deep-set bins for produce and the overall quality of the refrigerator. However, the depth size is a little larger than my counters so it sticks out and I would prefer it be even with my counterspace. Other than the size of the Kenmore refrigerators offered, their quality is top-notch. Ive purchased Kenmore products since Ive been married. My first home came with Kenmore appliances and I never had a problem so when we purchased our second home I decided to use Kenmore appliances. It is a reliable product.
Published: February 19, 2018
Carol of Rutherford, NJ
Source: consumeraffairs.com

Every 6 months the vent in the refrigerator freezes up and sometimes burns
Every 6 months the vent in the refrigerator freezes up and sometimes burns out the fan and every 4 months ice maker forms ice around it and must be thawed or replaced. Very poor design! Requires service 3-4 times per year. Sears service is abysmal and warranty covered only 1 repair out of 12 and technicians do not know what they are doing and take 1 month to come. Do not buy Kenmore!!!
Published: September 11, 2019
Larry of Mico, Texas
Source: consumeraffairs.com

We were totally satisfied with the performance of this machine. No complain
We were totally satisfied with the performance of this machine. No complaints!! Keeps food cold, frozen food frozen with little to no cleanup. Easy to use design and frost free too! The size is good...enough room to store up to two weeks of groceries. We buy in bulk and this machine could hold it! The only difficulty we experience is the size/width of the freezer - wont hold a pizza (unless you rant to fold it in half). Handsome, rugged looking in black...enough so to go with our country home. The black was a little difficult to keep water marks off from around the water dispenser, but nothing a little elbow grease/regular cleaning couldnt handle. Bought new. The savings in energy and ability to store bulk purchases offset any additional expense. Also, the ability to set temperature and humidity levels cut down on food loss extending our food budget. We experience real value with this machine.
Published: July 23, 2016
Rosalyn of Denver, CO
Source: consumeraffairs.com

The Kenmore fit perfectly into a space that had been made by previous homeo
The Kenmore fit perfectly into a space that had been made by previous homeowners and it was an odd size. Finding a fridge that fit was a pain, but the Kenmore worked! It was a pretty traditional and basic looking piece but it seems to go well with everything else in the kitchen. Ours was black and matched our other appliances. Im not a professional in terms of appliance sales but I felt that the price was just right for what we were looking for.
Published: November 30, 2016
Jon of Liverpool, NY
Source: consumeraffairs.com

Quality fridge, plenty of space, looks gorgeous. I love it. I would definit
Quality fridge, plenty of space, looks gorgeous. I love it. I would definitely highly recommend this refrigerator! Kenmore makes great products and Ive never had a problem with any of them. It can easily hold all of our items, easy to find everything, keeps everything at a great temperature. I love its spaciousness and the way the interior is designed. Its sleek and modern, a very attractive-looking appliance. The stainless steel finish is great. I love it and would certainly recommend. This fridge was a great value for the price. I know it will last for years to come, its definitely worth the cost and we are all very pleased with it.
Published: June 8, 2016
Kasey of Ny, Elmira
Source: consumeraffairs.com

Works great. Except for middle drawer sticks and I have to really pull on i
Works great. Except for middle drawer sticks and I have to really pull on it to open it. And sometimes not everything in the freezer freezes. Its a good size, however I would like a larger freezer because I like to buy larger quantities and divide and freeze them. So for me I usually have to stack things just right and usually always have things fall out at me. It looks fine for an older fridge. Its a big white box. Im not really a fan of the white right now because of the handles and doors are constantly dirty from my son and fiance. We did not purchase this fridge. It came with the house when we bought it. But even if we had bought it, the value for it being an older model is good for the function and space.
Published: August 23, 2016
Torey of Lehighton, PA
Source: consumeraffairs.com

Have bought Kenmore appliances for 20 years. Durable, lasting and looks goo
Have bought Kenmore appliances for 20 years. Durable, lasting and looks good. The refrigerator has plenty of interior room and stays very cool. The ice machine works very well. Can hold large numbers of products and plenty of things that you want to store in the fridge. The size and capacity of the refrigerator is very large. The appearance is trendy and stainless steel with water and ice on the outside. The stainless steel is gorgeous and makes the kitchen look very high end. Perceived value is often associated with the more expensive stainless steel refrigerator. It creates a mystique and perception of luxury. Alternatively, they may be the subject of elaborate and expensive quality.
Published: March 23, 2016
Dani of Casselberry, FL
Source: consumeraffairs.com

Kenmore is a top brand I trust because over the years I have purchased thei
Kenmore is a top brand I trust because over the years I have purchased their appliances, they have work liked a pro. Kenmore is a market of solid constructed appliances you cant go wrong with. Nothing can change the best brand on the market, it has good history and value. It was priced Right and worked for my everyday needs. Other brands I have bought in the past have and cannot stand up to Kenmore brand. I still have my very first Kenmore in my garage as a second refrigerator and it still runs perfect. However, the Kenmore refrigerator was too small for my household and it did not have any other available colors to choose from. Saying that, I would purchase again if they had more sizes and choices for a reasonable price.
Published: February 25, 2018
Kelly of Lorain, OH
Source: consumeraffairs.com

The side by side feature allows me to shop less and store more. I love the
The side by side feature allows me to shop less and store more. I love the shelves easy cleaning system. Everything is organized and easy to find for my children to grab snacks. I bought large cake and it was so easy to store with just a switch of a shelf. Storing items for large parties is very helpful as well with dinner trays and vegetables platters. Its so easy to clean with sleepwalking husbands and messy kids. Just buy some a stainless steel cleaner and wipe it down. Its sleek style looks modern to keep my kitchen looking updated. I purchased it from an outlet store because side panel was damaged from delivery. I got it for a cheaper price than a regular one. I liked the price and the damage wasnt visible and grand total was $999.
Published: May 29, 2016
Chariecea of Il, Chicago
Source: consumeraffairs.com

On purchased a Kenmore top-freezer refrigerator in Jan. of 2021 through sea
On purchased a Kenmore top-freezer refrigerator in Jan. of 2021 through sears.com for $955.88. Five months after the purchase the fridge started emitting a burning-like odor. I contacted Sears Home Services more than 10 times over the course of a week to schedule warranty service, but each time I was told that their system was down, and that I should expect a call from them within 2-4 hours. It is now a week later, and I still have not been given an appointment.
Published: June 18, 2021
David of Great Neck, NY
Source: consumeraffairs.com

It kept the stuff inside at cold temperature and kept it from spoiling quic
It kept the stuff inside at cold temperature and kept it from spoiling quickly. It was easy to put in place. It was very easy to clean. It was able to keep a few gallons of fluids inside with good space left over for other things. There are a good amount of compartments to keep things organized. It is roomy and easy to move things around. The refrigerator looks nice and sleek. It fits in with just about any kitchen style without being underwhelming or over the top. It does not stain easily. The refrigerator is great for the price. It is very durable. It doesnt use up too much electricity while keeping everything in it cold.
Published: March 15, 2016
Luis of Garden Grove, CA
Source: consumeraffairs.com

I bought a set of Kenmore appliances from Sears. The refrigerator was made
I bought a set of Kenmore appliances from Sears. The refrigerator was made by LG . After a year and seven months the refrigerator stopped cooling. I called up Sears and asked about the warranty. They explain to me that they would send out a repairman however I would have to pay over $200 for service call but they would take that out if in fact there was something wrong with the refrigerator. The repairman Came out and told me there was a leak in the coolant system. He then told me it was not even worth to repair. He told me the LGs have a terrible history of either compressor is going out or a leak. When I asked about the warranty he said there was a one-year warranty. I asked about fixing it. He told me he could only guarantee it for a month. His advice was to buy Whirlpool Frigidaire or GE. I called up Sears and they told me There was no warranty on the coolant system. In fact there was only one year warranty.I looked around to other manufacturers and found out that they stand behind their cooling system. So I had a 18 month old refrigerator that did not work. I tried calling a repairman to see how much he would charge. He told me he would not even work on it. He gave me the same advice. Stick with whirlpool Frigidaire KitchenAid. The true cost of the refrigerator was over $ 3000. I know I understand wifes ears went out of business. What I would tell anybody is do not buy a Kenmore or LG as they do not stand behind their products.I went Home Depot to buy another refrigerator and I and explained to three people that were looking at LGs what happened to me. They told me, Thank you because they understood that buying a product that would not stand behind its a warranty its not a product they need in their kitchen. I would strongly suggest to anybody when you buy a new refrigerator look at the warranty On the cooling system. Interesting enough Frigidaire stands behind their cooling system.
Published: February 20, 2021
Nick of Jacksonville, NC
Source: consumeraffairs.com

After having all Kenmore kitchen appliances that lasted over 15 years, I de
After having all Kenmore kitchen appliances that lasted over 15 years, I decided to go with Kenmore for everything again. Turns out the quality is no longer the same. Appliances are less than 3 years old and today the refrigerator and freezer both stopped working. Its a counter depth, Kenmore Pro series, freezer on the bottom. After doing some research today, I found out that its made by LG. The cost of the refrigerator with the additional warranty was about $3,300. So, I call Sears today to schedule a tech to come out and see whats wrong with it. They tell me the soonest emergency service they can schedule is October 19th... 11 days from now!! Thats insane! No wonder this company is getting ready to close. I will never purchase Kenmore appliances again!Updated on 10/15/2018: After doing some research today, it looks like theres a potential class-action lawsuit against Kenmore and LG for these faulty, short-lived compressors. Apparently, this lawsuit also covers the LG compressors hidden behind the Kenmore façade. Heres a link with information about the potential lawsuit: **. Hope everyone with this problem follows through with this, especially after Sears filed chapter 11 bankruptcy today. This means the extended warranties purchased by consumers will be decided in court as far as whether or not Sears will have to honor them.Also, heres some good info if you run into a problem and need to contact Sears... Inside my refrigerator owners manual, it mentions that warranty repairs are eligible for rental reimbursement. When I asked Sears about that... they then decided to tell me that they would send me a check for $115 which would cover part of the cost to buy a small refrigerator to use til mine is repaired. I purchased a small, 3.3 CF fridge (not a Kenmore though!) for just over this price. Also, as mentioned in the owners manual, you can fill out a form to get $250 back from Sears for spoiled food caused by the refrigerator not working. It states that you can claim this $250 one time per year. Again, until I brought this up to Sears, they werent going to mention it. Hope this info helps other frustrated customers! In the meantime, Im still waiting for the tech to come out to diagnose what happened to mine. Seems like it was another compressor failure. I should know more on Friday... after 11 days without my refrigerator.
Published: October 8, 2018
Fred of Vincentown, NJ
Source: consumeraffairs.com

Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2
Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2014. Since the price of the extended warranty was about $900 we did not purchase it. At the 18 month (July 2016) point the cooling coils in the refrigerator portion we developing extensive icing and it was actually pushing the bottom drawer outward. Sears couldnt get anyone out for 5 days so we called a local appliance repair person. They came twice but we unable to make any repair but show me a part that they thought might be causing the problem. Sears overnighted me the part and I was able to install it. It did seem to initially fix the problem but now (October 2017) about 15 months later, I again have the same problem. I have ordered the part again, the controller assembly which apparently should control the defrosting of this coil. Not sure if these parts are poorly made (LG) or that something else is a problem. These refrigerators are not repair friendly.
Published: October 23, 2017
William of Aston, PA
Source: consumeraffairs.com

The refrigerator works as expected. The refrigerator kept food cold, wasnt
The refrigerator works as expected. The refrigerator kept food cold, wasnt too loud. The refrigerator had enough room to store all of my food and beer and stuff. The refrigerator also didnt take up too much physical space in my kitchen and fit well in there. It is a little boring and plain but the refrigerator is also not too hideous either. I cant complain about its appearance too much. Maybe color it up a bit and make it look modern. I thought the refrigerator was a good value. The refrigerator did the job it is supposed to do and it didnt seem overpriced when I purchased it.
Published: June 3, 2016
Walter of Oakland, CA
Source: consumeraffairs.com

Purchased a Kenmore Fridge from Sears which is manufactured by Electrolux.
Purchased a Kenmore Fridge from Sears which is manufactured by Electrolux. Purchased it in June 2016. Have had the repairman out four times for the same issue of not staying cold. They do not want to replace the fridge. They want to send repair person out a fifth time. It will be over a month without a fridge. This is not acceptable.
Published: May 17, 2017
Sandra of Fairmont Hot Springs, BC
Source: consumeraffairs.com

I adopted the refrigerator and it worked really well until it started to fa
I adopted the refrigerator and it worked really well until it started to fail (expansion valve and compressor). The size was just right for a family of four and worked fairly well for the produce section although the refrigerator is several years old. It has an appealing appearance. The color was white and had no problems with chipping or easily scratching. It was easy to clean with soap and water. It worked for about 3 months and was at least 17 years old when we finally found an economical refrigerator to replace it.
Published: April 8, 2017
Guy of Tucson, AZ
Source: consumeraffairs.com

I had a Kenmore for about 15 yrs and it was still going strong. Unfortunate
I had a Kenmore for about 15 yrs and it was still going strong. Unfortunately it was ruin on a move from MA to FL. It was great, never had a problem. I ended up buying a Maytag in FL, and have had problems with it constantly. Ive been through 3 replacements, its so bad. My next fridge will be a Kenmore.
Published: November 8, 2015
Maria of Winter Springs, FL
Source: consumeraffairs.com

It keeps food in freezer at right temperature and food in bottom of fridge
It keeps food in freezer at right temperature and food in bottom of fridge at right temperature. It is small but the space in my kitchen is small. What I like the best about it is the price. For a small fridge it is very roomy inside. The compartments on the inside of the door are wide and roomy. It holds everything I need for it to hold. The same is true for the freezer. It is an almond color which matches the decor in my kitchen. It is easier for me to keep clean than the chrome fridge I have in my main kitchen. I did a thorough search on the internet and this fridge was the best value for the price. It had all good reviews. Now that I have owned it a while I can say for certain it is a great value.
Published: July 12, 2016
Rose of Murfreesboro, TN
Source: consumeraffairs.com

Ive had my Kenmore Elite/LG made refrigerator for 13 months. I have replace
Ive had my Kenmore Elite/LG made refrigerator for 13 months. I have replaced compressor once. It lasted just barely 90 days making the warranty on it no good. So now I have a 2500 dollar refrigerator that I will have to keep putting money into for as long as I own. It’s sad Kenmore or most all refrigerators would last for many years.
Published: September 6, 2017
donald of Oak Grove, MO
Source: consumeraffairs.com

Model 10673206300 - mom and I purchased this in 2005. Was told by salesman
Model 10673206300 - mom and I purchased this in 2005. Was told by salesman that this should last without problems for 15 to 20 yrs. Explained to clerk that week - really needed something to suit our needs. We are both disabled and live on a fixed income. We purchased the warranty and early on in 2005, the drawers had to be replaced. For the past month the fridge has leaked off and on. We attempted to repair but was unable. Called sears today - they want $75.00 to diagnose and was also told it would probably be $200.00. Or I could sent Sears $39.99 monthly and pay only $60.00 for the diagnosis. I was struck by the fact that the first question asked by automated system is ...is fridge leaking? Lets me know that sears is aware of this defective product. NEVER AGAIN Will I BUY FROM SEARS.
Published: December 19, 2014
Joyce of Fredericksburg, VA
Source: consumeraffairs.com

Bought my Kenmore Elite a little over 5 years ago, loved it until this week
Bought my Kenmore Elite a little over 5 years ago, loved it until this week, it broke. Compressor went out, $900 to fix! Seems a Very Common problem with these expensive refrigerators! Decided to purchase a different brand. WILL NEVER BUY KENMORE AGAIN!
Published: July 19, 2017
Cindy of Liberty Lake, WA
Source: consumeraffairs.com

Kenmore fridges are long lasting and a very good product and purchase. Alwa
Kenmore fridges are long lasting and a very good product and purchase. Always buy Kenmore products. Grew up with them and carrying on the tradition. For what I need, the size is good. There are always times Id like bigger and more space. But on the most part the size is functional. Its a basic refrigerator. White and functional. The appearance is good and fits my needs. Kenmore fridges and other products are exceptional. Sears stands behind its products which is a plus. You get what you pay for.
Published: November 26, 2016
Josephine of Garland, TX
Source: consumeraffairs.com

This refrigerator runs fantastic, I love it!! And its so quiet, which is a
This refrigerator runs fantastic, I love it!! And its so quiet, which is a huge plus, considering how loud some refrigerators can be. Theres also the fact that it is quite large on the inside, as opposed to some brands which look much larger on the outside than they actually are on the inside.
Published: December 27, 2015
Arielle of Putnam, CT
Source: consumeraffairs.com

Nice design makes my home be more beautiful. The performance is pretty good
Nice design makes my home be more beautiful. The performance is pretty good and keeps everything good and not slowing down. It can fit all my needs and it gives me some extra space too. The appearance is whitish grayish. It is stainless steel, looks like a normal refrigerator and it looks modern too. The value was good and it was worth it since it was a good warranty. Its very durable and as long as its good, am good with the price.
Published: March 31, 2017
Leyna of Rosemead, CA
Source: consumeraffairs.com

It works great. It is not noisy as other refrigerators. It has a lot of spa
It works great. It is not noisy as other refrigerators. It has a lot of space. It keeps everything in there fresh and cool. I love how well it works and how everything fits in there. This refrigerator is big enough to keep my needed items. I have 3 young children who love to drink milk, so there are at least 4 gallons of milk at once, plus all the yogurt, string cheese, juice and cold water. The refrigerator is black, it has a shelve on the freezer that divides the top and bottom and is wide and deep enough to fit meat/poultry. The inside of the fridge has a couple of shelves, and at the bottom are the fresh veggies/fruit containers. When I was looking for a fridge I wasnt planning on spending a fortune, I just wanted something simple yet durable, so when I arrived in the store I was surprised to find it on sale, right under $500. I opened it to take a look and just loved all the space it had.
Published: August 9, 2016
Maria of Pfafftown, NC
Source: consumeraffairs.com

We have had our Kenmore Elite refrigerator for 3 years and it has totally q
We have had our Kenmore Elite refrigerator for 3 years and it has totally quit working. The internal compressor has failed which is more than 1000 to repair. Waste of money!!! Not going to own another Kenmore ever.
Published: June 24, 2019
Jeremy of Sussex, WI
Source: consumeraffairs.com

I like Kenmore refrigerators exterior water/ice; stainless steel finish and
I like Kenmore refrigerators exterior water/ice; stainless steel finish and brand loyalty, side by side with great storage capacity. At time of purchase, it was best value in comparison with other brands. However, the water filters for the ice/water were costly. Improvement on price of filter and easy access to replace. Also quicker process for crushed ice and not having the shards splatter outwards rather than all directly in receptacle. But have had many Kenmore products/appliances. All were reliable and easy to purchase. Helpful salespeople. Warranty and product replacement parts easy to pick up from store.
Published: February 22, 2018
Cheryl of Lake Worth, FL
Source: consumeraffairs.com

The freezer part sometimes gets too cold. My food sometimes freezes in the
The freezer part sometimes gets too cold. My food sometimes freezes in the refrigerator part and that is frustrating at times. The size is pretty ok but can be bigger. Usually need more space to put food at times. Appearance is ok but it could be better.
Published: March 25, 2017
Shane of Brooklyn, NY
Source: consumeraffairs.com

Its clean, plain, and kind of boring. But I like that its white because it
Its clean, plain, and kind of boring. But I like that its white because it makes the kitchen bright. Its easy to wash, but ugly without kids pictures on it! But as far as functioning it was fine and it keeps my food cold. The price for this fridge was considerably cheap. Size-wise, its a great refrigerator. I could fit a whole pizza box in it (unlike my side by side refrigerator now), and has lots of door storage. The downside to it being so spacious is that things get lost, and unfortunately, end up going bad.
Published: April 10, 2017
Susanna of Charlotte, NC
Source: consumeraffairs.com

The Kenmore refrigerator was a side by side. The size was good, the freezer
The Kenmore refrigerator was a side by side. The size was good, the freezer fairly large. We had very little trouble with the Kenmore. The reason we bought a different refrigerator was because we remodeled the kitchen and the color did not match.
Published: December 24, 2015
Martha of Bowling Green, KY
Source: consumeraffairs.com

It was just like every other refrigerator, but I never had a problem with i
It was just like every other refrigerator, but I never had a problem with it. The refrigerator had plenty of space and had settings for the temperature I preferred. I loved the setup of the shelving and I dont know what else to say about a refrigerator.
Published: November 16, 2015
Devin of Chincoteague Island, VA
Source: consumeraffairs.com

I own a Kenmore Elite Trio French door refrigerator and the large glass she
I own a Kenmore Elite Trio French door refrigerator and the large glass shelve shattered in little pieces when I went to clean it under water. This is the second same type of fridge I owned and the problem is that the freezer keeps freezing up and then defrosting to the point that even the food gets defrosted. The ice maker freezes up and stops making ice. The ice melts down, then freezes up to one block of ice. This is a $2,000 purchase and it is the second one that I have owned. The first one was left behind when I sold my home and I only experienced it for five months as I had to move.My freezer has frozen up and the tracks were frozen. When I went to pull on the freezer handle to try to open it, the door hinge came off and the door is hanging on by one hinge. It is Saturday and I had to put a trash can up against the door to try to keep the freezer from defrosting until Monday, when a service man can come out to fix the door. I am reading all of these complaints and I am not a happy camper. I will be calling Sears Monday morning with all these complaints to back up my complaint and I will get back to you to let you know how it goes. I bought this fridge last September 2009.Updated on 05/06/2012:I followed up on my service call. Well, it has been one week, and today, I finally have my Kenmore Elite Trio bottom freezer made by LG working again. Never buy Sears appliances. I spoke to the corporate office, and you cannot speak to anyone above the so-called customer service executive office people. I spoke to a Lana, and she would not tell me her supervisors name. She said it is for security reasons. Ha! The service man came out on Monday, ordered the part, and came back Thursday to install. Well, it was the wrong part for the freezer door. I ordered it again, and the appointment was made for Saturday. The service man came out, and it was a different man who came out to service the fridge. He did not charge me! I am sure they made a mistake, because I was told I would not be reimbursed for food and I would only get maybe a 10 to 15 percent discount. Its not acceptable to me, since I lost over $300.00 worth of food. Lana was not helpful; she was very rude and would not let me speak to anyone else in corporate nor would she gave me any name of who was above her.So I called another number, thinking I would get someone else. And lo and behold, I ended up being transferred to Lana again. I told her that I wanted to speak to the CEO. She said I could not speak to a higher authority. I said I will be writing a letter to the CEO, and she said it will just go to her. I also stated in our conversations that I will be standing out in front of Sears appliance entrance, telling and showing everyone about these complaints that are out on the internet about Kenmore appliances and the lousy service you get now. She said to not threaten her. So I said it was a promise, not a threat. Hmm, I wonder if she had second thoughts and really did authorize the service for free.Well, we will find out if they contact me. I will be telling them Too bad! And I will not be paying for anything, except the service call. Stay tuned. Remember my freezer door got stuck, then I tried to open it and the door fell off the hinge. That is my story. Spread the word. Do not buy appliances at Sears. Oh, I also told her I was a realtor, and I was going to tell everyone in the industry not to buy Sears appliances. Hopefully, she came to realize I was not joking.
Published: April 29, 2012
Teri of Texas, TX
Source: consumeraffairs.com

At first, I was a little nervous about picking out a refrigerator but after
At first, I was a little nervous about picking out a refrigerator but after a while, I started enjoying it. It was fun shopping for my first refrigerator. It was on sale and it fit perfect in my kitchen. I liked the color and that the freezer was roomy. I like that it lasted years. I just wish that it had more and better shelves and that the shelves were easier to take out and clean. I wish the freezer was easier to open too.
Published: February 26, 2018
Doreen of East Providence, RI
Source: consumeraffairs.com

We really like the Kenmore refrigerator but there are some things that we l
We really like the Kenmore refrigerator but there are some things that we like more than others. The cost is a big thing for us. We are a working family and need all the money that we can get.
Published: December 14, 2015
Stalret of Duluth, GA
Source: consumeraffairs.com

The fridge does well. Very pleased with purchase. No issues to date. Energy
The fridge does well. Very pleased with purchase. No issues to date. Energy efficient. Best available product for the price. The size is great. Can fit all of the food that we purchase in the fridge. Plenty of room in the freezer for all of our needed goods. Great outward appearance. Looks great in the kitchen. Fits in. Cost was in the ballpark for what our family needed. On sale. Great value for the money. Wife is happy with it.
Published: March 16, 2016
Jay of Hamilton, OH
Source: consumeraffairs.com

I have no trouble out of it and it works like new and I have had it over 5
I have no trouble out of it and it works like new and I have had it over 5 years now and I will recommend to anyone. I am very happy with it and I would get another one. I dont know the size but its side by side and has a built in ice maker and fruit saver and lunch meat storage and its big. Its white and has two storage container and it takes up most of my kitchen space but I have a lot of storage and it holds a lot of food. It cost a lot but it was worth it. I pay a lot but I know it will last and I wont have to buy another one for a long time to come and I like it and I had a choice of plenty.
Published: June 1, 2016
Juanita of Asheville, NC
Source: consumeraffairs.com

My refrigerator is working very well and have had no problems. My food stay
My refrigerator is working very well and have had no problems. My food stay cold all through out the year. There is plenty of room for all of my foods. I cant recall the exact size but I am very pleased with my appliance. I have never ran out of space to put my groceries. Its a nice sleek appearance and the appliance is very sturdy and will not tip over. There is enough shelf space to put my eggs, meat, milk, butter eggs, etc. At the time of my purchase my appliance cost $500 and I am very pleased with the whole deal. I think the appliance is well worth the money.
Published: August 23, 2016
Jermisha of Fort Wayne, IN
Source: consumeraffairs.com

Average performance. Color on the outside is nice. May get a different bran
Average performance. Color on the outside is nice. May get a different brand next time. The refrigerator is too small for us, even just two people. Hard to find things often. Want better spacing and more room. Function is ok though. The appearance is nice. Black color fits well in our kitchen. Cleans easily too. We are pleased with the outer appearance. No problems. The price we paid was reasonable compared to other models but we might have chosen a larger one in hindsight. Value not as good as the price was.
Published: April 16, 2016
Kareb of Arvada, CO
Source: consumeraffairs.com

Lasted a long time. Didnt have to get another one for another 10 years. I w
Lasted a long time. Didnt have to get another one for another 10 years. I would buy another if the price was right. I am a bargain shopper and want something that will last long but also the price needs to be right. Growing up my parents also had a kenmore fridge along with other appliances made by Kenmore.
Published: November 28, 2015
Tracie of Gloversville, NY
Source: consumeraffairs.com

Throughout the years my family has purchased many Kenmore appliances from t
Throughout the years my family has purchased many Kenmore appliances from the time I was little to the present, and we have always been more than satisfied with the performance and quality of all of them including the refrigerators. They have great warranties and great service people. All in all, I must say they are one of the best manufacturers of home appliances built.
Published: December 4, 2015
Kathleen of Asbury Park, NJ
Source: consumeraffairs.com

Purchased Kenmore Elite 795.74015.412 refrigerator in Aug 2018. Installed a
Purchased Kenmore Elite 795.74015.412 refrigerator in Aug 2018. Installed and used for the first time in Sept 2018. It stopped working in Oct 2019. A $2000 refrigerator lasted only 13 months! The compressor needed to be replaced. The part was still under warranty but not the cost of labor. That portion of the warranty expired only a few weeks earlier. Sears charged me $470 for the labor! I have since found out that the 795 part of the model number indicates that the refrigerator was made by LG. LG had a class-action lawsuit brought against them a few years ago because so many of their compressors were failing in such a short period of time. I dont understand why Sears chooses to sell appliances that they know will fail. Please, please, please stay away from this product.
Published: November 4, 2019
Roy of Bellmore, NY
Source: consumeraffairs.com

Had a family member who worked in the warehouse. Got it at a reduced price
Had a family member who worked in the warehouse. Got it at a reduced price for a little bit of superficial damage. Plus at the time I had a Sears credit card so that was easier to not have to put any money upfront. But the good part was never had any problems out of it. No maintenance issues or nothing. Unit was purchased in 1992 when I bought the brand new house and I owned for 13 years. The unit had a built-in ice machine and had the built-in water dispenser. The refrigerator seem to be the right height for both my wife and I and we never had no problems getting into the unit or above the unit because it was encased on three sides. However, the refrigerator unit had a matte texture to it. This texture was hard to keep clean because of the pits in it. I would have made it with a smooth finish or I wouldnt have to worry about actually using a scrubber to get into the surface and get fingerprints and stuff I guess for the kids off of but we never had any mechanical problems out of it. It always seem to run just the way it was. Never overheated. Never had to call the repairman so I was really satisfied with it.
Published: February 22, 2018
Roy of Tampa, FL
Source: consumeraffairs.com

Purchased on 2/16/15. Delivered 4/2/15. 8/22/15 - Called for repair - Motor
Purchased on 2/16/15. Delivered 4/2/15. 8/22/15 - Called for repair - Motor broke -- All food spoiled. Several repairs and parts ordered over months. Motor broke, Motherboard broke, 6 boxes of parts delivered to house for install. Still no fridge to use. Sears offered no loaner, nothing for our family. After working for 1 month with Christian, from the Los Altos Appliance Dept., a new one was traded out in November 2015 -- I purchased 3 year extended warranty on the replacement.7/28/17 - Fridge. temp read 33 degrees ** but food felt less cold to touch. 8/4 - 8/6/17-- All food spoiling. went to Los Altos Sears for help. Salesman said they couldnt help. Said to call 800 - 4 my home. 8/6/17 - Called above number and was placed on emergency repair list by Greg. Soonest appt. may be Aug 15th but they may call to come in at a moments notice anytime before then if there is extra time in the schedule, maybe. Getting an ice chest for milk, etc and taking any food that is still good, to friends for them to keep cold in their fridge. Now we wait 9 days??? I have emails with the Sears Help websites. So many years of Sears good name just.
Published: August 7, 2017
Bonnie of Long Beach, CA
Source: consumeraffairs.com

Ive owned this refrigerator for 10 years and its always performed perfectly
Ive owned this refrigerator for 10 years and its always performed perfectly. The food stays fresh without getting dried out and its easy to clean. All the food I need for a family of 4 fits easily and I especially like how I can put a gallon of milk on the door. Sometimes I wish for a bigger freezer, but my kitchen would not accommodate it. Its a pretty standard-looking refrigerator and would not stand out in a crowd. But it matches the look of my kitchen and I am more interested in how it works than how it looks. This refrigerator was one of the least expensive we found while we were shopping but its a great performer. It had the extras we wanted without all of the bells and whistles and was a great price.
Published: February 25, 2016
Sara of Zion, IL
Source: consumeraffairs.com

I had a Kenmore refrigerator in my first apartment. It was old but ran like
I had a Kenmore refrigerator in my first apartment. It was old but ran like a champ. I strongly recommend it to anyone who is interested or planning to purchase a refrigerator. They are worth the price & will run forever.
Published: December 18, 2015
Shawn of Deridder, LA
Source: consumeraffairs.com

This fits well in my kitchen as I dont have a very large area designated fo
This fits well in my kitchen as I dont have a very large area designated for my refrigerator and I like the white color as it matches my other appliances. It withstands fingerprints and cleans up really well. My kids have all kinds of magnets on it and they dont mar the surface. Also, it holds all the food I need, even after going to the grocery. Tends to freeze things in the back but it works well. The freezer section is adequate and keeps food the proper temperature. It is a good refrigerator and its over 6 years old. I feel like the price paid was fair for the product. The Kenmore name is a good one and I would have paid more for the quality and name.
Published: April 10, 2017
Lisa of New Richmond, OH
Source: consumeraffairs.com

I just had the WORST customer service experience of my life. Dont buy a Ken
I just had the WORST customer service experience of my life. Dont buy a Kenmore product, because if it breaks youll be stuck waiting for repairs. This morning my husband noticed that the ice maker on our Kenmore Elite refrigerator was leaking and the ice was melting. Not only that but the food in the fridge was warm and the stuff in the freezer was thawing and melting. When I called customer service for repairs the lady on the phone could not understand the issue. I had to explain to her several times that it wasnt just the ice maker or just the freezer but that the entire unit wasnt working. She then had me open both doors of the refrigerator (letting out what little cool air was remaining) and push some buttons while holding my phone up to the Kenmore Connect symbol so it could send a message about whats wrong.We had to do this multiple times until she eventually told me that I would be receiving a parts in the mail in the next 2 to 3 DAYS and that a technician would be out on December 31. So Im without a fridge for TWO WEEKS! Forget cooking Christmas dinner or hosting a New Years party. This is unacceptable. If Amazon can deliver a package in under an hour, then Kenmore should be able to put a technician in a truck to pick up the parts at whatever warehouse theyre located in and drive out to my house TODAY to fix the issue.
Published: December 18, 2015
Brittany of Carrollton, TX
Source: consumeraffairs.com

Let me start by stating what is good about this refrigerator. It has not ki
Let me start by stating what is good about this refrigerator. It has not killed anyone. Here is the not so good: 1. Year one face of deli draw pull off. We are average family of four. Not abusive in any way and the fronts of the drawers began to fall off. I installed stainless screws and nuts to hold them on after year one. 2. On year three the water line burst. Did not find this until I found a puddle of water in the basement. Ruined the new flooring, thankfully it is not noticeable unlesss you pull the fridge out. 3. Also year three it began freezing off and on in the refrigerator. 4. Next the water line began to freeze up, now not making ice. The temperature setting is on 45F. 5. Now the stop on the fridge door broke. The door now slams into my hand made kitchen cabinets if youre not careful.6. Today the bottom door shelf cracked and fell off from the freezer.A man can only take so much, off to buy a new freezer before the water line breaks again.
Published: January 29, 2020
Brian of Grove City, PA
Source: consumeraffairs.com

Sears, led by Eddie Lampert, steals your money and gives you when the runar
Sears, led by Eddie Lampert, steals your money and gives you when the runaround when their refrigerator fails in less than 3 years multiple times. They buy their garbage from LG (LITERALLY GARBAGE) that is made so poorly that Russian manufacturers laugh in mocking hysteria at how unreliable yet expensive these refrigerators are.You will lose thousands of dollars in tossed away food because the refrigerator fails again and again and again and again. Mind you, you paid nearly $4000 for the privilege of owning utter trash. If the local Sears wasn’t all camerad up, I’d drop this stainless steel turd in front of their store. These refrigerators are absolutely 100% designed to fail. No engineer would want his/her name attached to such a failure.
Published: August 31, 2020
Jack of Hollywood, FL
Source: consumeraffairs.com

I bought the fridge because I liked that it was side by side. I also like t
I bought the fridge because I liked that it was side by side. I also like the ice maker and it also crushed ice. The only problem was the ice would stick and you would have to free it up all the time. I am really struggling try to fix this. Could have been bigger too. Other than that it was pretty good.
Published: February 22, 2018
Ivy of Warsaw, IN
Source: consumeraffairs.com

I got this refrigerator as a present, it replaced my old general electric r
I got this refrigerator as a present, it replaced my old general electric refrigerator. I love my Kenmore. My electric bill had gone down and I have not had any problems with it. I would highly recommend this brand to anyone that needs to replace theirs. I do not have any problems fitting all of my groceries in it. Before I had a smaller refrigerator and was always having to let my daughter keep some of my groceries in her refrigerator for me. It is stainless steel and it matches all of the other appliances I have in my kitchen. I do have a problem keeping the stainless steel shiny. Someone once told me to spray wd40 on it and it would really shine. This refrigerator is very valuable to me. I do not know how much it cost because it was a gift to me. But I really love it and would pay whatever was needed if I needed to replace it.
Published: September 10, 2016
Donna of Commerce Township, MI
Source: consumeraffairs.com

Kenmore Elite Trio Model #795.77543600 Manufactured 2007 Freezer Broken wit
Kenmore Elite Trio Model #795.77543600 Manufactured 2007 Freezer Broken with Error code ER FF = freezer fan not running!! This means you will lose all food in the fridge and freezer within 24 hours!! My husband, aircraft mechanic, dismantled the fan (behind a freezer back panel inside, quite difficult). The new fan gave us same error code and we tested old fan at this point which was still functioning, just Not in the freezer, which meant the motherboard control panel is burnt. Motherboard to be replaced tomorrow. I have since finding our issue and error code read multiple complaints on this refrigerators very poor freezer design and function. Sears has not been helpful to compensate as it is past its warranty. Does anyone remember when major appliances lasted 20+ years?!!
Published: February 5, 2014
Krista of Npr, FL
Source: consumeraffairs.com

This Kenmore refrigerator was on sale and I needed it. I bought it because
This Kenmore refrigerator was on sale and I needed it. I bought it because it was cheap and it was the one I could afford. But it was overpriced even on sale. I dislike the general aesthetic though. Its plain ugly, its like a box. The magnets fall off easy. Moreover, the light burnt out as soon as I got it home. On the other hand, ice maker and door handle works really well. Freezer keeps the ice cold and refrigerator keeps beer cold and food fresh and cold. ;) But sometimes it freezes everything on the top shelf.
Published: March 3, 2018
Philip of Lexington, SC
Source: consumeraffairs.com

I bought a Kenmore Elite refrigerator in 2015. By 2018, it was no longer co
I bought a Kenmore Elite refrigerator in 2015. By 2018, it was no longer cooling properly. The product was still under warranty, so I called Sears to schedule a repair. The earliest they could send a technician out was 8 weeks. It was summer, and I have 3 little kids to feed, so after a week of living out of a spare mini fridge in my garage, I called several other repairmen. No one would touch it. They all said that Kenmore is really made by LG and they are known to have major issues. One tech said he doesnt work on LGs because its not worth my time - it will break again and I will have to be out here every few months. Sure enough, when Sears finally did get to fix it (replaced the compressor) it broke down the following year. A different tech boosted the Freon in the line and said these refrigerators are known to have leaks in the line. As I write this, my fridge is not working again and I am dreading my call to Sears - their customer service is terrible. My 5 year old refrigerator is worthless. Long story short: I used to trust Kenmore products. Never again. Do not buy!
Published: July 22, 2020
Anne of Coram, NY
Source: consumeraffairs.com

It is cost and energy efficient. I have never had an issue with it. The wat
It is cost and energy efficient. I have never had an issue with it. The water and ice dispensers work beautifully. If I needed a new fridge, would buy again, and recommend to friends and family. Very spacious. Lots of compartment room and its very organized in its design. It is capable of holding lots of items. Crispers are very large and can hold a large amount of fruits and vegetables. The freezer is extremely large and has many different places to organize and store frozen items without failing to keep them frozen. The ice compartment holds a large amount of ice so that you wont run out. Elegant black finish that hides any dirt or debris. Always looks sleek and beautiful. Very modern and looks wonderful in any color scheme. And fingerprints from children are unnoticed. Easy to clean and stays nice and fresh looking. Its a beautiful appliance that looks great in any kitchen. The cost is great. Its well worth the price, both in value and energy efficiency. Pays for itself in the long run by keeping food from going bad or frozen items from becoming freezer burned. Also very energy efficient compared to other refrigerator that are on the market.
Published: May 25, 2016
Krista of Ut, Salt Lake City
Source: consumeraffairs.com

The first Kenmore our family had lasted over 60 years. Though it was small
The first Kenmore our family had lasted over 60 years. Though it was small by modern standards it never had a maintenance problem and spent the last 40 years as the basement fridge for beer and excess food.
Published: November 12, 2015
William of Erie, PA
Source: consumeraffairs.com

Sears replaced the bad fan. Theres a new part with a heater to prevent futu
Sears replaced the bad fan. Theres a new part with a heater to prevent future freeze ups.
Published: January 1, 1970
Robert of Centennial, CO
Source: consumeraffairs.com

We were finally able to purchase all new and matching appliances. We did ou
We were finally able to purchase all new and matching appliances. We did our homework and it seemed the Sears Kenmore products were the best rated, what a mistake. As I write this we have a tech out for the second time working on the refrigerator. It doesnt make ice, now the fan started malfunctioning, now its not cool inside but there is ice collecting. At this point if I could afford it I would try and sue Sears. My dream kitchen is turning into a nightmare! Not only have we had to endure the cost of repairs we dont have a functioning refrigerator that is barely 2 years old!
Published: February 4, 2016
William and Elizabeth of Southwest Ranches, FL
Source: consumeraffairs.com

Great performance and keeps stuff cool and fresh. Easy to use and definitel
Great performance and keeps stuff cool and fresh. Easy to use and definitely one of the best appliances that I have used. Never had any problems. Large size that is able to fit everything that I buy because it is easy to use and I have no problems using it all. Definitely worth the price paying for it. Would recommend to anyone. Great appearance and shiny. Outside easy to clean up and no hand marks left on the refrigerator after using it. Worth the value to use and keep on a daily basis. Enjoy using and get the most for my money.
Published: July 16, 2016
Nicholas of San Antonio, TX
Source: consumeraffairs.com

I had a Kenmore refrigerator 10 yrs ago and it was the best I ever had. I b
I had a Kenmore refrigerator 10 yrs ago and it was the best I ever had. I brought it brand new and it lasted a long time without giving me any problems. I recommended it to family and friends to get one and they did and they enjoy it as well. And some of them still has their Kenmore and even purchased more Kenmore products because they really enjoy the service that it gives. Kenmore products is a very good choice when choosing a appliance. I know because I just purchased a brand new Kenmore Elite and I wouldnt trade it for the world. Kenmore stands at approval in my book for the number one choice in appliances.So from now on out, Kenmore will be my brand of appliance. Its quality made with lasting benefits that the whole family would enjoy. I also got my Kenmore refrigerator a price that I could afford. I love the space inside. Its totally bigger than my first Kenmore and the bottom freezer is also what I really like as well my kids can easily get the Ice cream out without thing falling on their head and I can easily reach in the freezer and get things I need without moving stuff around that would fall on me. So yes! Kenmore is better!
Published: December 15, 2015
Marscilla of South Holland, IL
Source: consumeraffairs.com


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