Sears no longer honors Kenmore refrigerators service and parts. You wont get them to admit to that, they will just give you the run-around until you give up. I ordered a shelf for my Kenmore on July 2, 2020. Sears required me to pay in full at the original time of the order. Its been seven months and not only have they not delivered my part, they have canceled my order without informing me and without refunding my money. I only found out because I remembered to go online and check the status of my order. The status is canceled, as of Dec. 30 (a month ago) but they never informed me and they kept my money. I have been in touch 4 times over the last 7 months and every time they have assured me the part is almost ready. Obviously, they never intended to send it and have decided to keep my money. Im sure many people forget over time and this is probably a successful source of free income for them, even though its quite unethical.

Good brand. I feel happy because I have brand my family and I can trust. Its a modern refrigerator and I feel happy. Kenmore is a modern refrigerator and good quality. I really love my refrigerator. I used this brand before and I wanted to do again and I dont regret because I feel happy and I would like to recommend my friends, family. Have a brilliant color, have so much space inside. They have in nice colors and make it more attracted for the customers. Value is great but I would like could be a little least because in this days salary is not so high and some people cant buy an expensive refrigerator.

After reporting the glass in my year old Kenmore Elite refrigerator exploded. This is a serious safety concern. Buyer beware!! The only thing they would say is warranty is up really??? This is a hazardous product to have in your home. Customer service was terrible. I have many pictures. I will no longer purchase Kenmore appliances.

Big inside. Quiet. Nice for second fridge in basement. Color is nice. Large capacity. Roomy. Long lasting. Plenty of space for party platters, freezer storage and large drink containers. Ideal for party storage and shopping at clubs for large items. Nice black color goes with the decor of our party room. Looks very nice and shiny. Would recommend purchase of this model. Sears appliances are always a good value. Their brand name is just as good as Whirlpool. They have a big assortment of models. I have bought many items from Sears.

Kenmore Elite Refrigerator Model 795 79753 900 - We purchased the refrigerator in 2009 and in the past two years the vertical water line on the back of the refrigerator has developed leaks on three separate times usually pinhole leaks where the serviceman and I have seen each time. The last leak damaged our hardwood floor and sub-floor. The third time the leak developed I called Sears service center only to have them tell me they dont service in Anchorage, Alaska when in fact they do. I suspect that the reason they denied me service was because my protection agreement had expired. This seems to be a recurring problem with the Kenmore refrigerator and Sears is very frustrating to deal with along with the so called elite product line!

We purchased a new refrigerator four years ago. Now we need a small part, a motor fan, and it is no longer made or available. Our beautiful (looking) and expensive refrigerator is no longer usable, and we have to buy a new one which we cannot afford. Shame on Sears for discontinuing a part after such a short period of time and not standing behind their appliances; and the service tech was rude to boot. We have always bought Kenmore appliances. Now we will never buy Kenmore appliances, and we will share our story in any way we can.

My only objection is whoever designed this model that I have did not design for good storage space otherwise I just love it. Really like the door. It has cold air from the freezer and keeps milk and other drinks really cold.

It keeps food in freezer at right temperature and food in bottom of fridge at right temperature. It is small but the space in my kitchen is small. What I like the best about it is the price. For a small fridge it is very roomy inside. The compartments on the inside of the door are wide and roomy. It holds everything I need for it to hold. The same is true for the freezer. It is an almond color which matches the decor in my kitchen. It is easier for me to keep clean than the chrome fridge I have in my main kitchen. I did a thorough search on the internet and this fridge was the best value for the price. It had all good reviews. Now that I have owned it a while I can say for certain it is a great value.

We bought a really expensive, top of the line, Kenmore Refrigerator 7 years ago. The kind with the display on the front that lets us specify how many oz/cups of water to dispense, etc. Recently the whole front display stopped working. We also have a valid warranty. After waiting two months and 3 visits from the repairman, were told they cannot fix our display on our refrigerator. They could fix it if we had a black refrigerator, but they no longer make that part in white to go on a white refrigerator (They did offer to put the black part onto our white refrigerator which takes up a substantial part of the front and would look ridiculous to have a white + black refrigerator in our all white kitchen). Top of the line refrigerators are supposed to last more than seven years. And their warranty is crap. They used to be rated high for customer service which is why we bought a Kenmore and paid extra for the warranty, but now it seems theyre all too happy to collect money, but when it comes to replacing parts with the correct replacement parts, they cant deliver.

It was very dependable. When I had it serviced they did a good job. I had the refrigerator for 15 years. We replaced when we remodeled the kitchen. We replaced all our appliances with another brand. The refrigerator is still running in our basement.

Refrigerator is white and very durable. Inside has the room to hold all the things we buy. Storage and freezer are the right size and has plenty of room. We buy according to the size and it works out well. For the place it was setting it was the right size and freezer and refrigerator worked very well without any problems. The value of the refrigerator was very reasonable and over time the value was very stable and is worth what we paid for. Refrigerator for how old it was very good and worked and done what it needed to do with no problems. Had it for couple years and nothing had to be done to it. I believe this model is a very good price and worth the money paid.

I just replaced this refrigerator several months ago from a Samsung. The Samsung ice cube maker was always breaking. My new fridge has better features, and it keeps things fresh for weeks, it’s remarkable.

I like it because its built in with ice maker and water. Good shape and nice color and its good for the house. So satisfied the model. Good size to the house and its fit for the goods on it. The size is enough and fit to the household and more stuff to out on it and very satisfied to put in the house. The overall appearance is really good and I really like it. So satisfied the shape brand and built in all in all very nice for me. My family like it too so thats why I choose this. The value is good... in all refrigerator this is the brand, shape, and color that I like and very good model and Im sure my family like it and use it.

My family has used our Kenmore refrigerator for over a year and we still love it to this very day. It gives so much more space than our old refrigerator & the ice machine is an added bonus! Were so happy with switching to Kenmore. Its the only kind of refrigerator well ever use again!

Its worked great except the ice maker freezes over now and the drawers inside the main part of the refrigerator have cracked and has holes in them. Have to use ice cube trays. Need to replace. Have had it for about 8 years. It could be a little bigger for my needs but I just do not have the space for a larger refrigerator. It is white and looks nice. I think it should have lasted a lot longer than it did. For what refrigerators cost they should last at least twenty years.

My refrigerator is four years old, and it has been trouble-free. I bought it on-line from Sears, and it was delivered and set up without issue. Its quiet and couldnt be happier with its performance and appearance.

Loved the design. The water and ice component made life easy. Definitely would recommend this product to others. I was able to fit enough food for a family of 4. During the holidays, the turkey and ham was able to fit with a gallon of milk and leftovers. It was very sleek design. Modern and can fit in any kitchen and home. The stainless steel is a great design. The two side-by-side doors come in handy. It is an expensive refrigerator but it is competitive and worth the money. Stands high above other refrigerators. Great value for what you get.

Its your pretty basic fridge, no bells and whistles such as ice makers. But in the 8 years or so Ive had it, there have rarely been any problems that needed addressing. It does the job well and doesnt affect my electric bill in a noticeable way. And on those occasions of power outages, it manages to keep things cool/cold until the situation is sorted, so I dont have to clean it out and start over.

Works very well. Plenty of space. We have had no issues with this particular model of refrigerator. Recommended to several family members. Plenty of room to accommodate our needs as a family without being cramped. Was a very important part of our decision to purchase. Very sleek. Matches the decor of our kitchen. Inside, the colors allow us to identify when it needs to be cleaned. Great price. It has provided fulfillment to all of our refrigerator needs without costing too much. It has not broken down either. We have not invested any money into repairs.

Works well and is quiet in noise nature. Keeps items the right temperature and is never too cold or too warm. Good lighting for those midnight snacks too. Fits perfectly in a standard size space made for fridge. Spacious interior and doesnt look bulky or out of place. Perfect size for our household. It looks simple and classic. Honestly nothing special. It looks like a standard fridge but that is enough for me. Very satisfied with it overall and wouldnt change anything. I was happy with the value because the price was reasonable and seemed low compared to similar products and it works well and gets the job done. No problems at all.

Nice design makes my home be more beautiful. The performance is pretty good and keeps everything good and not slowing down. It can fit all my needs and it gives me some extra space too. The appearance is whitish grayish. It is stainless steel, looks like a normal refrigerator and it looks modern too. The value was good and it was worth it since it was a good warranty. Its very durable and as long as its good, am good with the price.

I purchased a top-of-the-line Kenmore refrigerator in February 2013. On May 26, 2013, after being away for a couple of days, I came home to water on the floor and my refrigerator not working. An error message came up on the display. When I called Kenmore, they told me they couldnt have a repairman out for a couple of days. I lost hundreds of dollars of food. The repairman showed up last night and said it needed over $500 in parts and it would take 10 days to get them. He told us we should buy their extended warranty because he gets a lot of complaints about these new refrigerators that have a lot of electronics. They want over $700 for a four-year warranty. I think I got a lemon and deeply regret buying it. Why would I want to pay $4,000 for a refrigerator that breaks down spoiling all my food and a tremendous inconvenience and then be asked to spend another $700 to make sure the refrigerator works for at least 4 years?! Sears needs to go bankrupt. It is the last thing I will buy from them!

It keeps everything at the right temperature and the freezer never frosts over my food. The crisper drawer is the perfect size. The shelves are the proper height for beverages also the crisper holds my vegetables perfectly and the shelves in the door allow me to place many bottles of various sizes. It is a very clean cut looking refrigerator. It is easy to keep clean and I loved how I was able to choose which way I wanted the doors to open because of the size of my kitchen. It was a perfect value for the size of the refrigerator. And also the appearance and choice of colors along with the cubic feet in size.

I bought this Kenmore Elite refrigerator in 11/15 and its first service call was 5/17, barely 18 months later. The Freon needed to be replaced due to a faulty valve (which will recur in about 2 years due to a design problem) -- that cost $400. Six weeks later, the food was not being kept cold and now Im told the compressor needs to be replaced! And the warranty covers the parts, but, of course, not the labor. Save yourself time and money -- DO NOT BUY KENMORE ANYTHING ANYMORE! This used to be a trusted name in appliances, but no more. The washer I bought 9 months ago doesnt get clothes clean (another review).

I liked the size of the Kenmore refrigerator. Its not too big, but its still able to fit all the food I would like. I really like how simple it was, and what it looked like. I really like the color of it, and that it has an ice maker. I like that it has a place to put cheese, and a place to put butter, fruits and vegetables. Its very functional and I thought it would be perfect for my family. It wasnt too horribly expensive too. I wish it had a water maker attached though. Its also not as easy to clean as I would like. I would also like for it to have the ability to change the temperature in certain places.

It is nice fridge.. Had a sufficient place to keep all! The temperature can be set at whatever we require! It keeps the temperature constant! Keep the items so fresh every time! The features of this refrigerator is simply superb! It is so elegant and matches with the color of my interiors! The aisles inside are built with quality! Easy to use!! It makes the ice so fast and produces more ice cubes!

It was at least 25 years ago and it was an excellent product. Anything that Sears puts their label or brand on has to meet super standards and this refrigerator lasted for 20 plus years.

The fridge is 5 years old and all the plastic parts of broken by this point, they are very cheaply made. And then they want $70 for a new crisper drawer? Really? But you are stuck. Someone should look into a class action suit.

It is a huge refrigerator with a compact ice maker and a 3 tiered freezer drawer. The lighting inside is amazing and it functions very well. I do not like the outer finish too much. The area around the water/ice dispenser is plastic and can crack. The finish is aluminum and shows every scuff/dent/fingerprint.

Average performance. Color on the outside is nice. May get a different brand next time. The refrigerator is too small for us, even just two people. Hard to find things often. Want better spacing and more room. Function is ok though. The appearance is nice. Black color fits well in our kitchen. Cleans easily too. We are pleased with the outer appearance. No problems. The price we paid was reasonable compared to other models but we might have chosen a larger one in hindsight. Value not as good as the price was.

The Kenmore fridge has worked steadily with no problem for 4 years now. It keeps food as cool as it needs to in an even fashion unlike some fridges which are colder in some spots. Nice and roomy enough to hold everything we need it to. Runs quietly. It has side by side doors. Kenmore had it reasonably priced and has been worth it. Bought it and it was delivered the next day.

I bought it (Model 65633) on 10/24/04 and have had the repairman out here at least 10 times. Now it is not cooling and ESP is saying it is the lines in the freezer and they will not fix them. We have a refrigerator in the garage for the last twenty years which my husband grew up with and it has never had a repair. There is no quality to your product and we will never buy a Kenmore again. I have told family and people who come over the same. What is wrong with your product? Initially, we were using A&E Repair at 800-905-9509 recommended by Sears. Thanks to them, the ice maker still does not work.

This refrigerator has been an excellent purchase. Lives up to expectations of quality and value for the price. Would recommend to family and friends and would also purchase again. What more could you want?

Bought in May 2019. Had to call for repair in August. Temp inside was 17.5. Lost everything due to freezing. Twice. Its a 20 cu top freezer with door shelves on inside. Takes up all the space you have inside of fridge.

We have had this side by side refrigerator 4 years. In that time we have had a service person out twice because the ice maker wasnt working. Now we had them out again because the freezer wasnt keeping the foods frozen. This time the compressor is faulty. Apparently the extended warranty only lasted 3 years so it is going to cost from $700-$1000 to repair. I find it unacceptable that a refrigerator would only last 4 years. Last time I buy anything Kenmore. We bought this through Sears and they were of no help either.

It does what its supposed to do and has for over 20 years. Theres really nothing else to say. It does what a refrigerator is supposed to do at a very reasonable original cost. What they cost today I have no idea. Have not checked prices any time recently. Have not had the need to.

I had a Sears charge card, like the features, had experience with Kenmore appliances, convenience, and the price was right. I like the refs the ice maker, door water distributor, side by side refrigerator and freezer, and the three drawers in refrigerator. But I wish there was an easier way to change filter, which is located on the bottom of the freezer and is very very very hard to change.

It hasnt given us any real problems over its lifespan other than it makes a very loud thumping sound when shutting off. It still runs perfectly though. It is definitely big enough for a regular sized family of 3 or 4 people. The only time there isnt enough room is when we are hosting a gathering. It has a very basic appearance and is white in color. I wouldnt say theres anything special about the appearance but that isnt why we bought this model. It is more of a bargain refrigerator so I think its a great value. I want to say it was around $1000? No repair bills of any kind so we cant complain.

I am very happy with this refrigerator because it runs quietly, keeps everything cold and requires very little maintenance. This refrigerator is 15 years old and has never been repaired. It works perfectly. I have never had a problem with it.

My Kenmore refrigerator was the best refrigerator Ive ever owned. Had it for about 16 years. It always worked good. Ran quietly also. Bought another one recently. I just know it will last a long time and work great. It is also an energy saver model, which is extra benefit.

I have always purchased Kenmore products. The refrigerators seem to last just about 10 years. This current one replaced a brand new one that died within a week. While Sears tried to fix it I lost over $300 worth of food. If it werent for the fact that I had an old 40 year old Kenmore in the garage the spoilage would have been worse. I had to call Sears Headquarters in Chicago to get them to replace the non-working refrigerator with a new one and pay for the spoilage. The local stores tried to fix it, but each time it only ran for a couple of days.The refrigerator has an automatic ice maker that can dispense crush or cubed ice. The water dispenser on the door dispenses filtered water. It is a frostless freezer which is easy to maintain. But the worse feature is connected with the ice maker. It has a lever in the ice maker that is supposed to stop making ice when the container is filled but it doesnt work. The result is the ice container overflow. When the serviceman came out to fix it, all he concluded was, Thats the way it is!

It runs quietly and holds a lot of food. I love not having to bend over just to grab something out of the refrigerator. It holds all we need for two people and we have a lot of leftovers. We like how much can go into the door shelves including both large and small bottles. The Kenmore refrigerator looks clean and sharp. It has kept its appearance and looks just as good as the day it was put in. We have it in a recessed area and it blends in nicely. It has lasted a long time and no problems and that makes it have a lot of value in my mind. I would definitely recommend it.

Bought it in 1997. Just noticed the door seal on the refrigerator is going bad so I should replace it. Bought it in 1997 and it still works just fine. The Sears high efficiency furnace I put in my house also works great. That was installed in 1983... 36 years. I've had great value from all my Kenmore and Sears products.

It keeps everything fresh and great. The ice maker is fast and water comes out tasting fresh. It has tons of room in both the fridge and freezer, and saves energy. I have a big family so I need a lot of room in a refrigerator. I really love it so much. It was worth what I paid for it. Ive had it for a while and still worked great.

I do not look for specific brands when I buy, I look for the features, size and price. Ive owned a Kenmore refrigerator several years ago and have owned several other brands since then. There was nothing I disliked about the Kenmore. If it keeps food cold and lasts a long time that is all I expect. And it was as good as expected.

I really love the amount of features the Kenmore Refrigerator comes with. It comes with an ice machine and a water filter. It also has temperature control and has lasted me about three years. Although it is a great working fridge it does have its problems. The power consumption on the fridge is honestly not even that good and I would definitely check it on the website. But it pretty much exceeded expectations because it is a very affordable fridge and comes with many different features that I could not be happier with. I would honestly buy it again.

No issues or service calls. I have just realized that it has performed for 15 years. It is frost free and has traveled from Georgia to Alabama and continue to work well. This refrigerator has a 20 cubic foot capacity, with adjustable shelves for taller or shorter containers, two vegetable bins, a dehydrator with adjustable temperature levels, an ice maker and plenty of room in the freezer compartment. The appearance is a non smooth finish that does not receive fingerprints and two separate compartments, one for the freezer and one for the regular stuff. It looks great and works great. The value of this refrigerator has been superior to the quality of products on the market now. I know of people who have replaced refrigerators and have had them less time than I have had mine.

Ive owned this refrigerator for 10 years and its always performed perfectly. The food stays fresh without getting dried out and its easy to clean. All the food I need for a family of 4 fits easily and I especially like how I can put a gallon of milk on the door. Sometimes I wish for a bigger freezer, but my kitchen would not accommodate it. Its a pretty standard-looking refrigerator and would not stand out in a crowd. But it matches the look of my kitchen and I am more interested in how it works than how it looks. This refrigerator was one of the least expensive we found while we were shopping but its a great performer. It had the extras we wanted without all of the bells and whistles and was a great price.

The ice maker jams frequently. All of the shelves on the door have broken. Stuff stays cold. The shelves are easily removable for cleaning. We have a large eight member family and this refrigerator easily fits all of our groceries for the week. I do wish that some of the shelves were taller so that we could stand up more gallons of milk, salad dressings, etc. We have the black model. It hides scratches and dings that come with normal family life well. It fits well into the space in our cabinets. We have owned this refrigerator for 8 years now. It has never had to be repaired. Given the price we paid for it we definitely feel as though we have gotten our money worth.

Like it - works well and keeps things cold. All you have to do is plug it in and it just runs all on its own. Did get the fridge in white and it does seem to show everything so have to wipe it down a lot. Its roomy and holds enough stuff easily. It looks real nice when it is new but over time it gets dirty and will look pretty bad if you dont clean it all the time. If you have a husband or kids it will get really messy really quick.

The appearance of the fridge was awesome. It was very fresh and modern and kinda sexy. The slim and shiny design made my kitchen pop! I would get compliments on my fridge because it made my kitchen more modern. It wasnt too big or too small and it was the perfect size for my kitchen. Plenty of storage room on the inside and I was able to store all my fruits and vegetables in the bottom compartment. I love the size of this fridge! Also, I loved having the ability to get filtered water and ice at easy access from my fridge. My only complaint is that it leaked water from the bottom sometimes. But the overall value of the fridge deserves 5 stars because this fridge did everything I needed it to do. This fridge made me proud!

I remember being a kid and my parents had a Kenmore fridge that was solid as a rock. Sears was the epitome of top notch service for their appliances and tools. Sad to say, no more... My Kenmore fridge has broken several times. One time, under warranty, their c/s center was having me to troubleshooting and repair it myself over the phone. Seriously? It has had several problems and I am not happy with it. The ice maker constantly gets stuck. Now, a small plastic piece (# 1 on attached diagram) broke off and they say that part is not serviceable. They want me to REPLACE THE ENTIRE DOOR for $ 750.00 and the old door can end up in a landfill on account of a piece of plastic that they cant or wont sell. I am very disappointed and dissatisfied with Sears, Kenmore and their overall service strategy. Never again will I step foot in one of their stores.

After 30 years of faithful service, we decided to replace our old refrigerator mostly because of the energy usage. After a considerable search, we decided to purchase a new Kenmore Refrigerator, Model 795.7943, and treated ourselves to having an ice maker. Fortunately, we purchased an extended warranty. A couple of months after delivery and installation, we started to have problems with the ice maker. The ice cubes were coming out hollow and water was spilling over the side of the fill tube. The service tech came out and told us there was a problem with the ice maker so he ordered a replacement. We went through this process several times with them replacing the ice maker and valves almost each time. One of the service techs said our water pressure was too low, it measured 55 psi. Finally, one of the service techs said that we should get the refrigerator replaced.We contacted the customer service people and they started the process to do that. Then they forgot about us. I called them back and they could not find any records of the replacement process being started. They said we had not had enough service calls to justify a replacement. We went back and forth for a couple of months and I finally gave up. I ended up re-leveling the refrigerator myself and the problem went away.After a year of no problems, it started again. We started to get hollow ice cubes again and the water was pouring over the fill tube. We called for service once again. The person on the phone diagnosed the problem over the phone and told us the problem was the water valve, so she sent one out. The service tech showed up and proceeded to check out the ice maker. He defrosted the inlet tube, put everything back together and left with the new water valve. He told us that as the outside temperature gets colder, we could expect to have the problem come back all winter, because the water pressure is too low. He said it needs to be 75 psi for it to work properly.I reviewed the manual again, and it says that the water pressure must be between 40 and 120 psi. I had contacted the city about the low water pressure, but they said that the 55 psi that we have is all we are going to get. I wonder how many other people get the same runaround from Sears and how they can justify selling an inferior product and do nothing to correct it.

I have a Kenmore side by side that is 7 years old. One year ago the water line that services the drinking water developed a leak. The leak was not at a bend or pressure point. It just split on the side of the hose. I spliced the line the with some new line and 2 connector. Recently it started leaking again. The original hose is so brittle that if I were to push on a connector it will most likely break again. The hose runs into the back wall so it cannot be replaced without tearing off the entire back panel which Im not sure is even possible. I feel that a water line should last close to as long as the rest of the unit. Especially if it is not replaceable. So thanks Kenmore for saving 10 cents and using cheap materials. I guess you think I should take my fridge to a landfill and buy a new one every 7 years.

If it work I like it. I like my food cold and my beer cold and more. It got 2 door. It make ice. It get really cold. It look nice. I get a drink from it. It nice when you need a cold drink. My refrigerator is white and has two black handles. It is modern looking and cleans very well. The space is large and holds quite a bit of food. It has clear glass shelves and two crispers. Since I bought it used, the value is probably about $300 on the market. But it works as well or better than a brand new one. To me it is more valuable than buying a new one which may not work as well.

My review is to help others. In December of 2014 we bought a new KENMORE ELITE AT SEARS, and in the second month we had to call assistance to see the refrigerator, was freezing the vegetables, and they change a huge chip, very expensive covered by the warranty, and then now 5 years after purchase the refrigerator suddenly failed the compressor. Making some researching we just discovery all refrigerator from KENMORE AND LG NO LONGER LAST MORE THAN 5 YEARS. Compressor are bad. So make your decision. Sears said they can give me another compressor but the technician fee and compressor labor replacement will cost almost $ 800,00. Its better buy another refrigerator for this price, and get a new branch and new refrigerator. I dont think is fair to have a kenmore at my house paying almost $ 3000.00 and another $ 800 just to have a refrigerator only 5 years.

I bought my Kenmore Refrigerator a while back and it is still in good shape. When I bought it, I didnt want to spend a lot and so I chose this one. The fridge is white and while I am not really picky with colors, you will be able to notice the dirtiness quickly if you tend to spill things. Also, we are a family of 6 so we tend to buy a lot. The normal side where you put eggs and milk is okay. The space is big and you can put a lot of things there. But, I believe the freezer side is too small. Nevertheless, everything we buy fits.

This refrigerator is so amazing. I like the different compartments it has for store and the freezer has so much space. Im very very happy with it. I like how it has a filter for the water and how it has ice also. We just got this refrigerator and Im satisfied with all the space it has. My whole family loves this new fridge.

We bought our Kenmore refrigerator about 10 years ago and it has been very dependable. It has always provided the service that we hoped it would so I would definitely recommend it to other members of my family and friends.

I am a 68 year old man, and a Kenmore refrigerator has always been in my parents home. When I became an adult and married, the first refrigerator my wife and I purchased was a Kenmore. Today in my Kitchen is a Kenmore. Reason why is because of the excellent performance over the years. I cannot remember not one negative incident with a Kenmore in all those years. I am dedicated and loyal to Kenmore because in my life they have served me very well, I can also say perfectly.

Freezer is small and doesnt stay very cold when it is full. But it is reliable. This is our secondary fridge and we use it mainly for drinks. Not a ton of room on the shelves. I cook in large batches so I always have tons of leftovers. The freezer seems like it is always overloaded. There is not really room in the fridge for really large containers or a multiple layer cake. This fridge is in our basement so it didnt need to be fancy or stainless but it looks good, has clean lines, etc. This was a lower end model, purchased to be a backup unit in the basement. I only need it to do one thing which is stay cold. And it does stay cold reliably, so Im happy.

The refrigerator is beautiful. It is top of the line and I would seriously recommend that to other consumers like me. It has so much space and storage, so great! The size is perfect for holding a lot of stuff. The storage is crazy. It is really light and moveable, just in case you move. Youll be surprised the difference in a picture and real life. The appearance of this refrigerator is great. Its so shiny you can see yourself from it. Its slick and hot, I cant get over the look. You have to get this! The value is a lot. Depends on how you use it and take care of it. Make sure you dont make the value go down too low. I hope I am being helpful.

I’ve had problems with the ice maker, twice. The vegetable bins are bulky. The fridge is also very noisy, but overall it is a good machine. I think I might look around before I purchase another one of the same make.

It does what its supposed to and has been working for many years. I have had few difficulties to it other than the fact the inside trays have broken however, it is still usable. The fridge has plenty enough room for our needs. Rarely do we run out of room in the fridge. The freezer however is not big enough for the food that we store. Its nothing special, just a white fridge that is useful. Nothing more, nothing less of its intended use. I guess it is a nice size but other than that its just a fridge. The value of the fridge is great because we have had it for years now and there hasnt been a major technical problem other than the interior is breaking.

Our two year old Kenmore refrigerator/freezer is inexplicably not working. We came home from work and threw out hundreds of dollars of wasted food. Looking to correct the issue, we set up an appointment and the technician was set to come between 1pm-5pm. We called customer service several times to get an accurate time as it was nearing 5. No show. The customer service was awful. They were very unhelpful and “had no way to find out when the technician would be there and he would be there in his very reasonable time frame”. He did not come in his anything other than reasonable time frame. We were told we will need to reschedule for the following day because missing out on income and waiting for four hours is easy to do...again. So very disappointed in Sears and their lack of customer courtesy, the fact that there is no accountability in standing behind their products, and their complete disregard for dealing with issues. It was difficult at best to contact and talk to anyone and when we did, we were met with even more inconvenience and extremely poor customer service. I would also have to say I’m disappointed in Kenmore as well. I expected something just shy of $3,000 to work longer than two years. Although I hope it’s a simple fix, it’s really hard to tell since we can’t get someone from Sears here to fix it. Yet they want to make sure we pay for their service in full...I will never shop Sears or Kenmore again. Not surprised that Sears can’t keep their stores open. Very sad considering in the past it was such a reputable place to shop.

Refrigerator worked well, no problems. Ice maker was especially nice during the hot weather and ice cream was kept frozen but not brick hard. Vegetable crispers kept veggies crisp and the temperature was constant without having to be adjusted all the time. It was the perfect size for my not too big, not too small kitchen. I would have preferred a bit more width in the freezer compartment for things like frozen pizza boxes, but I only had so much space and this refrigerator freezer was exactly what I needed. I myself am not a great fan of stainless steel appliances, but it was on sale and my ex-husband thought it would look nice. When it was delivered, he was so happy, he wanted to get all new appliances to match. Good mid-priced refrigerator and Kenmore was having a sale so we got a good price. I would have preferred something from a different manufacturer but my ex-husband had been brought up with Kenmore and since it was on sale, it was a decent value.

Has always been a trusted appliance. Never had an issue. My parents have always used this brand and it was recommended that I get one as well. Looking forward to the next generation of fridges from them. The freezer could be bigger in the model I have. There is never enough room for everything for the month. Shelves could be made more sturdy too. Overall has always performed well, just the design inside needs to be better. I have a traditional white model, looking forward to updating to a stainless steel one. I have seen they also have ones with computer chips in them, I am guess Frigidaire has them too. They are getting a bit pricey these days, that I have noticed. Would be nice if they offered a trade in option for existing fridges to help cut down on the cost.

5 year old Kenmore freezer on the bottom. Ice maker does not work and repair person from Sears told me it was not able to be fixed as Kenmore no longer makes the parts for my 5 YEAR OLD refrigerator. Thus, I must replace the entire $2000 product.

I purchased the Kenmore Side-by-Side in July, which was then replaced twice, one because the door was out of line and the second because the dispense water button lettering was coming off. Within two months the lettering started fading again, so a repairman came out and replaced the button. He said to make sure I did not use cleaning products on it and if it happened again, to let the company know as it was then an issue because it was coming off just by people touching it. When I reported it in December, I was told this was natural wear and tear and I would be charged for the appt. Not for a $3,000 refrigerator. I insisted a repairman come out today, who again told me it is natural wear and tear. Nothing in the owners manual states this and someone in Sears today admitted it is a problem with this product. DO NOT BUY SEARS. They no longer stand behind their product.

Much like the other reviews, I have had several problems with my refrigerator and lost a significant amount of food and money because of it. I spent all of last summer without a fridge because the technicians couldnt figure out that it was not the compressor (after 3 times coming to my house). It was some unit in the back that had burned and the coolant was leaking out. After paying over $500 to fix that, I am now waiting on hold for an hour because its not working again! It hasnt even been a year. And once again I lost food. I will not be purchasing from Kenmore or Sears again!

Works well, refrigerator side keeps cool with adjustable temperature. Freezer side cools fast. Ice machine works very well. No reliability issues. Freezer side has four or five compartments. Refrigerator side has lots of bin space and storage on the back of the door. Easy to move along the floor. Refrigerator has a nice stainless steel front with two long stainless steel handles for the freezer and refrigerator section. Ice maker dispenser is all black. Overall is a good value since it has good reliability, a nice modern stainless steel appearance, good storage space in both sections, and a functional ice dispenser.

Works great. Keeps food perfect! The freezer keeps everything ice cold. Love the space. Does not take up a bunch of unnecessary energy. Very economical and convenient. One of the best refrigerators I have ever had.

Bought our refrig off sales floor at reduced cost Sears store. There were no visible signs that it was bumped or bruised, but it was a good deal and has met our needs. It has a side by side design so that the freezer section is easy to access and readily see its contents.

We purchased the Kenmore Elite made by LG French door refrigerator in 2008 and have had nothing but trouble out of it. Sears fixed an energy setting a few months after we purchased as a recall and ever since that its not a refrigerator its a freezerator! It freezes everything that is in the bottom drawers and left bottom. Great for keeping meat but it freezes everything. We have had more foods ruin from freezing fresh foods to numerous things that dont taste well after being frozen or ruins things because its been thawed and refrozen. Just when we think its working right it acts up. Also the ice machine if its not set on small the cubes wont come out. Every time the power blinks and we forget we have to wait forever for the ice to make. We have purchased all our appliances from Sears and have never had any trouble with all the other items but we will not purchase another Kenmore Refrigerator made by LG. We have called Sears numerous times and they would not stand behind their product or that it worked fine until they fixed it so not sure we will use Sears when time to replace items.

I have had excellent luck with previous Kenmore appliances that I have owned in the past. I have noted that my previous Kenmore appliances are a good value and that they last a long time when they are cared for on a regular basis. I like the refrigerators automatic Ice cube maker, top freezer with the refrigerator on the bottom and adjustable shelves. Plus the almond color matched the paint colors and decor of my kitchen. But I would like to see a water filter added to the incoming water line from the house supplying the automatic ice cube maker to purify the incoming water for the ice maker. It would keep the ice cubes better and cleaner.

I purchased this refrigerator in late 2017, On July 11 it failed. I called Sears service and they scheduled an appointment and 2 days before the appointment they put me off another month until August 25. The technician came and replaced the compressor. Part was under warranty but not labor, I then purchased a 1 year appliance warranty for almost $1000.00. Well 2 days later it failed again and now they tell me they can’t get here for almost another 2 months, October 22. I would advise no one to purchase any Kenmore appliance. I am contacting our B. B. B. concerning this matter. They want your money but do not stand behind their products.

Keeps food cold without freezing. Freezer works perfectly. Ice and water dispenser work nicely. Absolutely love the finish. Awesome machine. This refrigerator has quite a lot of space. Enough space to fit food and condiments for a large family. The ice capacity is sufficient for a family gathering. The finish is nice and does not mark. Easy to keep clean and maintain a nice finish. The shine is fabulous. Fits nicely with my other products. The price of this refrigerator compared to others Ive seen is comparable and the performance you receive is exceptional. Most people would be quite happy with this product.

2nd one weve owned and they just keep getting better. Id recommend buying this fridge to everyone I know. You will not be disappointed with any of the features it has to offer. This fridge fits large party trays which is something I need for hosting large get-togethers. There is nice compartments on the doors for all of our condiments. The modern and sleek design give my kitchen an updated look. It is beautiful for a fridge and goes with any color kitchen appliance. It has a great appeal. The price was affordable and reasonable for a fridge. We did our homework and found that it had everything we needed for a price lower than its competitors.

My Kenmore refrigerator (manufactured by LG - be careful, they dont tell you that) has been broken for over 6 months. I finally got a Sears repair technician out on 8/28/18 to start the actual repair. The refrigerator worked for a couple weeks then broke again. A technician was sent out again on 11/6/18. He look at the refrigerator and informed me that the refrigerator was unrepairable and he made it perfectly clear that it was a direct result of the work that was done on 8/28. He left no doubt that the SEARS technician broke the refrigerator beyond repair. Since then I have gotten nothing but a run around from Sears on whether they are actually going to replace my property that THEY destroyed. They pointed out I dont have a warranty. Do I honestly need a warranty to protect me from YOUR negligence? Seriously?!?! To add insult to injury I received a $294 bill for the service visit on 8/28. They expect me to pay them for coming out and destroying my property. Unbelievable. So now Im out $300 plus about $2500 to buy a replacement fridge. I dont blame the technicians even the one who made the mistake. We are all human. Things happen. Sears could have done the right thing and resolved this in a quick, positive manner. Instead they chose the unresponsive, unethical route. They do not deserve to be in business if this is how they treat customers. I wish I could give them negative stars. My advice - there are so many ethical, customer service oriented businesses out there these days more worthy of your business. Even if they cost a little more they will definitely be getting my business over Sears.

Cracks in plastic around glass shelf, put super glue seems to be holding on one shelf. The other shelf plastic around glass come apart cant use the shelf at all. Hundred twenty five dollars for one shelf. Then I notice cracks on the inside of icebox back and sides. I never have put anything hot on the shelves to cause them to crack. My daughter bought me the refrigerator new for a Christmas present.

Have a 5 1/2 yr. old Kenmore Elite bottom freezer fridge. The unit developed a leak in the cooling system. Of course the warranty is expired (5 yr.). Have been without a working fridge for 6 weeks and counting. Service dept. is terrible. Have been here 6 times. Bought that extended warranty at the time of the first call to Sears to try and offset the repair cost. Have a whole different problem with that. The leak ended up burning up the compressor (which the tech. said wouldnt happen) which lead to another call to service to get the compressor fixed, which ended up being another call to service because the replacement compressor is bad too. Have to wait days and days between appointments, with the last one originally being 13 days until my constant complaining got it lowered to a mere 7 days. Problem has escalated to sears Executive Complaint Dept. which is helping but is too little too late. I will never buy anything that has a Kenmore or Craftsman name on it again. My days of shopping at Sears is also over. Do yourself a favor and avoid Sears and their service dept. at all costs.

My letter to sears customer service: I am writing to you today to express my sincere displeasure with the quality of customer service I have received from Sears. As you are probably aware, I purchased a new, top of the line Kenmore Elite refrigerator from my local Sears store in May of 2012. Since then, this refrigerator has stopped working twice. Both times I called Sears to repair it and both times I was told it needed a new PCB (part number EBR 73093602) and a new Duct assembly (part number ADJ 73252202). The first service call was covered by the manufacturers 1 year warranty, the more recent call was not.The technician who was sent on the most recent occasion mentioned to me that the problem I am experiencing is a known defect and has been assigned Service Bulletins. This was confirmed by the customer service representative that I spoke to on the phone. The CSR went on to give me the actual SB numbers of CREF20121236 and CREF20131371. Knowing now that this is a documented recurring problem, I had reasonably expected Sears to stand behind their product and cover the cost of the repair. Apparently I was wrong. After numerous phone calls and being transferred form one representative to another, the best resolution I was offered was a 10% discount off the cost of the repair. I find this totally unacceptable.My refrigerator has been inoperative for 2 weeks now, and will remain so for at least another week as that is when the parts arrive and the next service appointment is scheduled. Again, this is totally unacceptable. In the interim, Ive been forced to incur the additional expense of renting a refrigerator to avoid further loss of food due to spoilage. My experience with Sears up to this point has been extremely disappointing to put it mildly. The unwillingness to stand behind their products, especially knowing of the recurring defect, is deplorable. Going forward I plan to leave numerous online reviews, documenting the issue Ive mentioned above. I think most people expect more from Sears. Thank you for your time. On Jan 10, 2014, at 6:32, Sears Customer Solutions wrote: Thank you for contacting Sears Holdings Corporation and allowing us the opportunity to address your concern regarding your recent experience. We sincerely apologize for the inconvenience you have experienced and we appreciate the opportunity to assist you. If you have any further questions, please feel free to contact us by replying to this email.

Overall the fridge has performed well. A couple of kinks: every so often it goes into Sabbath mode on its own and the ice comes out extremely fast. Other than that it performs admirably. The freezer space is always a little smaller than wed like, but the fridge space is more than enough for us. This has been something weve been mostly happy with. I think that the look or curb appeal is a selling point for this refrigerator. We loved it from the day we bought it in the store and have been happy ever since. We compared this refrigerator to many in its class and Kenmores pricing really was at or below what the other refrigerators cost. Definitely a selling point.

I was well acquainted with brand, and had used Kenmore washers in the past. l like my GE profile refrigerator better although l like the smooth surface of both the refrigerator and the handles for ease of cleaning. I like the large capacity refrigerator section and very large freezer section. Theres various options for ice and water. And nice, roomy bins and in-door egg holder. But it doesnt seem to cool as well as other brands I have used in the past and the model I have does not allow for versatility of adjusting shelves to different heights to accommodate tall bottles, etc. Will probably not purchase brand again.

Best refrigerator ever, keeps food cold, good energy saver. Neat and stylish. Great price. Easy cleaning surface/great color choices. Would recommend it to anyone who is looking for a great product that will last for years. Everything fits great in it on little spot. The size is compact yet large enough to take care of all our food for a family of 5. Never seems to run out of storage space. Its like it automatically gets larger when you need the extra space for holidays and special events. Great, up to date. Beautiful, glamorous, inventive, modern. Bold. Makes a statement. Clean. Outstanding. State of the art design. Seems like it just landed off the show room floor when you wash the surfaces. Really a high quality machine. The value of this product is one of an investment that will last for years to come. One would really have to get tired of it and just want something newer. Because its that great of a quality merchandise.

Definitely a good refrigerator. Kept my food cold. Reliable. Bought years ago and still going strong. I like the finish, the handles, and the consistent temperature. I feel like you can always use more room. Good room, but the freezer isnt as big as Id like. I like to keep meals frozen for later, and after adding all those together, it would be nice if there was more room. Very clean, polished, curved, appealing and matched my style. Modern, all and all, a very nice shiny fridge. I liked the color and the pattern. You pay what you get. I didnt expect to get a fridge for free or for 100 dollars. I think the price was more or less what I expected, but the value was good. Hard to make a big purchase like that often.

Good. Best so far. I love the design too. It is sleek and unique. I receive lot of compliments on the refrigerator for its function and durability. Size is perfect and apt for our needs. I really love how it fits my kitchen space. I would definitely suggest to buy this. Perfect for my needs too. Appearance is really good. Design is what everyone compliments on!!! I like the color black in that as it gives a different look altogether. Definitely a must buy product. It is ok when we talk about the value. It is slightly expensive. But I like its function so can deny the fact it can justify the price. Really good and recommended.

Ive been a faithful and happy Kenmore appliance buyer for decades. Based on that experience, I recently bought a Kenmore Elite $1200 refrigerator. It developed freezer issues a month after the warranty expired and when I googled the issue I found that this was a common and known problem for this whole line of refrigerators. I contacted two local appliance-repair people and they both told me too bad, Kenmore used to be the reliable source of appliances, up until two or three years ago when they stopped manufacturing them in the US and started buying from the lowest bidder and just rebranding the resulting junk. Im disappointed in yet one more company having sold out and let down the faithful customers who kept them in business all these years. I will never again buy a Kenmore appliance, unless its an older used one in good condition.

Happy with my Kenmore fridge for 7 years. No problem. Ice maker and freezer perfect. Plenty of room. Shelves and door space in my side by side unit. Quiet unit. Good looking unit. Easy to keep clean.

It was one of the best refrigerator and it would freeze good in the freezer and run and kept thing cold. It lasted so long before it went out. It kept the food from ruining. It look good and the size was good.

It works great. The top freezer always keep things frozen. The bottom always stayed at the same temperature. The motor never quit and always ran quiet. I never had any problems with it and never had to take anywhere to get checked out. Im single so it was plenty big enough for all my needs. I never had a problem with it unless I tried to put a 39 pack of beer in it. The top freezer is just right for what I put in it. Mine was white and stood up in the corner. It had three shelves and top freezer with a produce draw. It had side shelves and it was not too big or small for my needs. It was brand new and had a warranty. It never quit so it valuable to me.

I had one Kenmore fridge for 20 years and it was still working well when I decided to upgrade to an Energy Star fridge. I have now had my new Kenmore Energy Star fridge for 5 years and I am as happy with it as I was with the one that ran 20+ years, and my electric bill is lower for it.

Ice cubes arent great but everything else is great. I have plenty of room for everything. I like the feature to choose the shape of ice you want but the crushed isnt too crushed and the other cubes are not big enough. The size is perfect size for a family of 5 and a grocery shopping trip for a months worth of groceries. Side shelves, big drawers. Freezer also has plenty of shelving space on the side and upright. The stainless steel look really is lovely. It has a very sophisticated appearance and contemporary modern for todays trends. It gives off a chic type of vibe and is very noticeable. The pricing is just where it should be for this type of appliance. Not too cheap but also not very expensive. Its very affordable for anyone shopping for a refrigerator.

I have had my fridge for over 8 years now and it still works the same! It is great. I wish that the shelving was more durable and the door shelves were stronger but overall it has kept my food cold.

I bought a Kenmore refrigerator at the navy base, I put an insurance plan. Same month they delivered I called Navy Exchange, notified the refrigerator wasnt working properly, the ice maker and freeze the food. They send a tech and never showed up and then he arrived the third appointment and he ordered a part for the ice maker. Took 2 months to arrive. Again he couldnt make it for second time. The tech was from Kenmore. Then a year later same problem with the ice maker and freeze the food. I called the plan insurance and they told me cannot handle the issue because was cosmetic issue!!!! I called the store manager and he send a tech. The tech told me its fine now. 2010 I called again, same problem with the ice maker and temperature. They send a tech and fix for third time. Present time I have the same problem but worse. Keep frozen my vegetables everything at top. The ice maker I have to keep open the doors to get ice from inside box. Every time we have visits, I have to tell them in order to get ice they cannot use the ice front display, they have to open the door to get ice. This is the worst refrigerator I ever had. I paid $2555.00 for this appliance. I contacted the insurance and now they told me that my insurance expired, after they didnt do nothing when my insurance was good now very convenience cannot do nothing. I called the store manager to inform this problem. Dont buy Kenmore Elite refrigerator.

Love it. Reliable and no problems at all. Durable, long lasting and one of the best brands for appliances around. Would recommend without hesitation. Fits everything and more. Love the freezer on the bottom. Enough room to organize food for everyone. Fits lots of items on the inside door, very roomy. Could have a little more design to the front. But comes in a few color choices. Needs a little more lift. But not bad for an appliance. A little expensive but worth the price in the long run. I have never had to replace a refrigerator. Mines over 13 years old and still going strong with no problems.

Model 10673206300 - mom and I purchased this in 2005. Was told by salesman that this should last without problems for 15 to 20 yrs. Explained to clerk that week - really needed something to suit our needs. We are both disabled and live on a fixed income. We purchased the warranty and early on in 2005, the drawers had to be replaced. For the past month the fridge has leaked off and on. We attempted to repair but was unable. Called sears today - they want $75.00 to diagnose and was also told it would probably be $200.00. Or I could sent Sears $39.99 monthly and pay only $60.00 for the diagnosis. I was struck by the fact that the first question asked by automated system is ...is fridge leaking? Lets me know that sears is aware of this defective product. NEVER AGAIN Will I BUY FROM SEARS.

I bought a Kenmore refrigerator in 1990 when I got married. Used it every day until it broke. It lasted until 2011. Great refrigerator and bought another one. Hope this one lasts just as long.

We first purchased our Kenmore Elite french door refrigerator about 5 years ago. Right after our one-year warranty had expired we started having issues. The fan in the freezer would freeze over, causing a terrible, loud noise, and causing the freezer to warm. Then the ice maker would quit. After numerous Sears repairmen came and replaced the compressor, the computer panel, defrosted the fan, etc. etc. they finally offered us a new frig. Our now two-year-old frig is beginning to have all the same issues. It is making a terrible noise as the freezer fan has frozen again. We have thawed it out numerous times for this same problem, but it recurs over and over. Now the door water/ice has stopped.My sister has a two-year old exact model Kenmore elite frig, and they have already had theirs replaced for the same reason. I can understand one lemon, but three? Today we had another repairman out (not Sears), and he told us these refrigerators are no longer made in the US and the quality has plummeted. He said our problems are very common, unfortunately, and he would NEVER buy one himself. So do not listen to reviews of those who have only had one for under a year... they will have problems soon enough Im sure. It looks pretty enough, but having TWO $2800 refrigerators malfunction when they are only two years old is incredibly frustrating. DO NOT BUY!!!

A great fridge, that is easy to clean. Never had the freezer become iced over. Only thing I would have done different is to get the fridge with the built in water and ice dispenser. But if you dont need that, then this is the fridge you want. It does everything for our family of four, but sometimes wish the freezer was a little larger to fit larger amounts of beef. But this is why we have a stand alone freezer. We like to buy half sides of beef. I love the stainless steel look of the fridge and how easy it is to clean. I will never buy another fridge that isnt stainless steel. This is the best. Beautiful. Best bang for the buck. Bigly! Best looking fridge with the best features at the best price. Number one fridge on the market in my view.