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Kenmore Range Troubleshooting
Kenmore Range Troubleshooting

Kenmore Range Troubleshooting

If you're looking for help fixing your Kenmore Range, look no further! Our comprehensive Kenmore Range Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.

Entire Range Won’t Operate 
If none of your range’s functions will operate, ensure that its power cord is firmly plugged into the outlet. There may be an issue with the power supply to the appliance, so examine your home’s fuse box or circuit breaker. Replace any blown fuses or reset the circuit breaker if necessary. If there is adequate power to your range but it still won’t turn on, its service wiring may be incomplete. Contact Kenmore at the number listed in your owner’s manual for assistance. If you are trying to use the oven portion of your range and it won’t operate, make sure that the time is set on the display clock. The oven won’t turn on if the clock hasn’t been set. 

Cooktop Element Doesn’t Heat 
If the elements on your smooth cooktop won’t heat or aren’t heating evenly, check that you’ve turned the correct control knob for the element you want to use. The elements may seem not to heat or may seem to heat unevenly if improper cookware is used. Avoid lightweight or warped pans that don’t distribute heat evenly. Opt for flat, even, medium- or heavy-weight pots and pans, which heat more evenly, so food isn’t likely to burn. 

Abrasions on Cooktop Surface 
If you notice marks on the smooth cooktop surface of your range, they may be abrasions or scratches from rough food particles that get trapped between the surface and your cookware. These marks don’t affect cooking results and usually fade over time, but you can avoid them by wiping down the cooktop, and your pots and pans, before cooking. Abrasions may also appear on your cooktop’s surface if you don’t use the proper cleaning products to clean it. Choose a cleanser designed specifically for ceramic-glass cooktops and buff it with a nonabrasive sponge or cloth. If your cooktop has discoloration, it may be caused by food that has boiled over and been cooked onto the ceramic glass during cooking. A razor blade scraper can remove the debris. Mineral deposits from food and water can also discolor your cooktop surface. Use an appropriate cleaning product to remove them. 

Range Isn't Level 
If your range doesn’t appear level, examine the floor beneath it to ensure that it is level and stable enough to support the appliance. Contact a carpenter or contractor to strengthen the floor if you notice it is sloping or sagging. Your range may not be level if it was poorly installed, too. Set a rack in the center of the oven and place a level on it. Adjust the leveling legs at the bottom of the range until the level indicates the problem has been corrected. Keep in mind that the alignment of your kitchen cabinets can make the range appear like it’s not level. Cabinets should be square and allow clearance for the range.



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
Kenmore Refrigerator Repairs, Kenmore Range Repairs, Kenmore Washer Repairs, Kenmore Dryer Repairs, Kenmore Microwave Repairs, Kenmore Dishwasher Repairs, Kenmore Water Heater Repairs, Kenmore Gas Grill Repairs,

Related Parts Pages:
Kenmore Refrigerator Parts, Kenmore Range Parts, Kenmore Washer Parts, Kenmore Dryer Parts, Kenmore Microwave Parts, Kenmore Dishwasher Parts, Kenmore Water Heater Parts, Kenmore Gas Grill Parts,

Related Price Pages:
Kenmore Refrigerator Prices, Kenmore Range Prices, Kenmore Washer Prices, Kenmore Dryer Prices, Kenmore Microwave Prices, Kenmore Dishwasher Prices, Kenmore Water Heater Prices, Kenmore Gas Grill Prices,

Related Pages:
range repair cost, home range service, range contractor, range for sale near me, range repair in my area,


Kenmore Range Troubleshooting

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Kenmore Range difficulty


Product Reviews:

I have an electric range from Kenmore. This stove/oven does a wonderful job
I have an electric range from Kenmore. This stove/oven does a wonderful job with its cooking temps. Some electric stoves overheat and does not cook properly but Ive never had that issue with my Kenmore. I trust my stove to cook at the proper temps that I put it on. I really have no complaints as far as I can think of and Im happy with my ownership of Kenmore products.
Published: February 7, 2021
Romona of Saginaw, MI
Source: consumeraffairs.com

We have a Sears Kenmore self-cleaning oven. Last week the broiler came on,
We have a Sears Kenmore self-cleaning oven. Last week the broiler came on, when the oven was off! I thought I smelled something hot in the house and found the oven extremely hot, on the verge of being on fire. After shutting off the breaker and allowing the oven to cool, my husband turned the breaker back on. Oven is still off. The broiler came on. We allowed the oven to cool again. My husband removed the back panel and disconnected the broiler. However, we are not comfortable with the stove and will be replacing it - but Not with a Sears product. My daughter had the same range. Two years ago my granddaughter (age 16) was baking cookies. She put a tray of cookies in the oven, left the room and the self-cleaning came on. The cookies started on fire and she could not open the oven because the self-cleaning lock was on. Stove was a total loss. Lousy product.
Published: May 4, 2015
Cynthia of Duluth, MN
Source: consumeraffairs.com

Purchased a ceramic top Kenmore stove in July 2011. Model #790-92303012. Wo
Purchased a ceramic top Kenmore stove in July 2011. Model #790-92303012. Worked fine until 1/31/2015. Preheated the oven to 350 degrees to bake a pizza. The top surface of the stove was not in use. The pizza had been in the stove for 2 or 3 minutes when the stove began to make screeching noises. The control panel completely lit up, then most of it went dark and smoke began to curl up from the back of the stove. Flames shot up from the back but quickly died away, however the smoke grew more intense.I was able to quickly jerk the stove away from the wall and pull the plug, killing the power. Noticed as I did so that the electrical wires inside the back panel (visible through the slots in the back) were glowing orange. There was smoke damage to the wall behind the stove and the kitchen and half the house had that electrical fire smell - which lingered for a few days. With the power gone and the fuel source (the insulation of the wires) consumed the fire was contained. The stove was obviously shot.Contacted Sears that evening and was given a number to call and was eventually given a claim number. Everyone connected with Sears has been polite but so far there has been no meaningful response, and it is doubtful they will accept any responsibility. Too bad, we have been loyal customers owning a Kenmore refrigerator and a Kenmore Elite microwave.We are fortunate that our homeowners insurance will assist with the purchase of a replacement stove. But Sears Kenmore has a major engineering defect that is inexcusable. After reading comments from other unsatisfied customers there are numerous and more serious hazards connected with Kenmore products. I would not feel safe purchasing a Kenmore stove as a replacement and could not recommend them to anyone.
Published: February 10, 2015
William of Vestal, NY
Source: consumeraffairs.com

Kenmore Household Microwave 790.80373310 - Ive had this unit for exactly tw
Kenmore Household Microwave 790.80373310 - Ive had this unit for exactly two years. Never had a moments problem. Its an over the stove model and the other day I was running the fan on low while boiled eggs. After I was done, I noticed a smell of something being hot. I ignored it but when I went to shut off the fan it wouldnt. I tried several times but finally I unplugged it and pulled it back in. The fan shut off but I smell was stronger. An hour later I went to use the microwave and found that then plastic turntable inside as well as the smaller turntable had gotten so hot it turned from red to black and MELTED! Keep in mind, the only thing that was running was the fan when this happened. I tried to call Sears and was just given the runaround. Its two years old! It could have burned down my house if Id left it alone. Im horrified about this situation.
Published: April 1, 2018
Joetta of Ellettsville, IN
Source: consumeraffairs.com

The best dryer I ever own. If you own one of these you will fall in love wi
The best dryer I ever own. If you own one of these you will fall in love with this one and it will do the job for you. You might pay a little more for it but it will be worth it. It will take big loads. Little loads also. Will get your clothes dry like you. You will be happy with it like it was for me. It is worth the money. You can get it in many different colors. It will fit in with your others thing and will always be in style and also can be put almost anywhere. It is a good value. The price is in your price range. Also it will always do the job for the price and will be right for you and you will be happy with it.
Published: November 8, 2016
Kevin of Lincoln, NE
Source: consumeraffairs.com

I purchased a Kenmore glass top range ten years ago. It had everything that
I purchased a Kenmore glass top range ten years ago. It had everything that I wanted from a self cleaning feature, warming drawer, warming stove top burner to name a few. However, the first thing I had a problem with was the screws to the door handles were in constant need of tightening, then the area around the front of the handle cracked. I use my oven less than 6 times a week on average and only once a day.The other day, while waiting for my oven to preheat, there was an explosion, the door flew open and the inside of the oven was on fire. We managed to get it under control without having to call 911. And we were able to shut the oven off at the stove top (reading other reviews, people had to shut it off at the breaker). My house was full of smoke. Needless to say, I am in shock and horror over this situation. I cant for the life of me figure out why this happened. What if I were using the self cleaning mode? The oven would have been on lock!!! So I guess it would have blown the door off?I will not consider repairing the oven, nor will I consider another Kenmore appliance of any kind. I had also purchased a Kenmore dishwasher which never washed the dishes that well from the start and parts were cheaply made. We replaced that in 5 years time. I resent spending my hard earned money on junk that doesnt function well when you have it and it has to be replaced every 5 years. I have a 30 year old fridge in my basement and never had an issue with it - which is the way it used to be. You replaced those items because you wanted to update style and technology - not because it caught on fire and potentially could have burned the house down. What is more disturbing is that there are plenty of the same complaints on here about the fires and nothing has been done about it.
Published: June 7, 2015
A of Coatesville, PA
Source: consumeraffairs.com

When I was growing up we always had Kenmore products because my Dad always
When I was growing up we always had Kenmore products because my Dad always bought the best for Mom. All their appliances, stove, fridge, washer, dryer were all Kenmore. Mom still only wants Kenmore. They were great because they lasted so long. I am 60 and Mom just replaced the Kenmore washer she had when I was about 25 or so.
Published: January 18, 2016
Corrie of Goose Creek, SC
Source: consumeraffairs.com

Yesterday morning while my daughter was sitting in her living room the hous
Yesterday morning while my daughter was sitting in her living room the house started to fill with smoke. She went into the kitchen and found smoke billowing out of her electric oven which was not turned on. She got her husband up and he quickly got the stove disconnected and pulled it outside. Later that day they called Sears to send a technician to check out the stove. The technician wrote in his report that the cause of the fire was food that was in the oven. The food was leftover pizza and french fries from the night before. The stove was shut off and not in use, but it heated up by itself. I believe the cause was an electrical short (defect) that caused the oven to heat up and catch fire. The stove was purchased 4/24/2012 and I bought a 5-year warranty on it. Because of what the technician told them, Sears will not honor their warranty.
Published: December 14, 2013
William of Shelburn, IN
Source: consumeraffairs.com

I just bought a coop two months that had been renovated and the kitchen has
I just bought a coop two months that had been renovated and the kitchen has Kenmore appliances. Dishwasher and refrigerator seem fine, but the gas range (model number 790.7050 or 7060) runs super-hot. I first noticed that the French fries cooking at 450 degrees really came out as crispy critters, so I turned the oven down about 50 degrees and its better. The real problem is that the oven is so hot that I have to run both the vent on high and a fan in order to cook something on the stove top at the same time. Ive never had this problem with any other gas range Ive had (Im 62) so its really puzzling. Now that Ive read the other comments about the ovens, I will be super careful and am considering just getting another gas range. I think this is the way this thing is designed. Even at the lower oven heat, the temperature in the kitchen is unbearable. This is from someone who hardly uses air conditioning in the summer. Anyone else have this experience?
Published: June 29, 2014
Janet of Bronx, NY
Source: consumeraffairs.com

I have had no problems with the refrigerator I bought at Sears. I have had
I have had no problems with the refrigerator I bought at Sears. I have had the refrigerator for over 2 years now, and am very satisfied with its operation. It is the three-door model with the freezer on the bottom. I will have to say if you are older, like myself, you would probably do better by getting one with the freezer located in a different place. I find it difficult to bend over or kneel for a period of time to locate something in the freezer. Other than this self-inflicted problem, I would have to say that the Kenmore refrigerator has proven to be an excellent choice.
Published: October 31, 2015
John of Abbott, TX
Source: consumeraffairs.com

This stove worked very well until it didnt. Ive had to replace all heating
This stove worked very well until it didnt. Ive had to replace all heating coils several time and it still quits working at the worse of times. Every time Ive used the self-cleaning feature it burns out the oven elements. I do not recommend.
Published: February 16, 2021
Judith of Allardt, TN
Source: consumeraffairs.com

This washer is awesome. If you have seen commercials where they put filthy
This washer is awesome. If you have seen commercials where they put filthy dishes in to wash and find it unbelievable, you can believe it now. I tested it. It really works with this dishwasher. I give it a score of 15 out of a possible 10. Its that good. It is the perfect size. With a family of four we can start putting the dishes in at breakfast. Throughout the day we keep adding more dishes. You would think we would run out of room before dinner, that is not so. We still have room for the dirty dinner dishes. You wouldnt think that a dishwasher could be described as pretty but this one can. I got it in the silver or chrome color and it matches the refrigerator and the oven and stove. They all look really pretty next to each other. It is definitely worth every penny I spent on it. It wasnt very expensive at all. There were other brands that did the exact same thing but were more expensive. It turned out to be a really good value.
Published: August 10, 2016
Leah of San Antonio, TX
Source: consumeraffairs.com

I got a ceramic oven one month ago and now I have a big problem. There is a
I got a ceramic oven one month ago and now I have a big problem. There is a short circuit with the control and a bad smell like burned plastic. I called service but unfortunately, they gave me service time after seven days and their engineer does not reply at all on his mobile. Really, you have a good product but if the distributor will continue like that, you will lose Saudi market. I like Kenmore products but I dont like the distributor. Please help me. Thanks in advance.
Published: July 27, 2012
Mohammad of Riyadh, Other
Source: consumeraffairs.com

I attempted to retrieve a baked casserole from my Kenmore ceramic-top range
I attempted to retrieve a baked casserole from my Kenmore ceramic-top range/oven and when I bent to reach into the oven, the vented heat blew right at my eyes. I jumped back and almost fell. Eyes were reddened into next day; the left worse than right because I lowered myself with my left side closer to the oven. So far, I enjoy the stovetop and size of the range but the excessive heat at eye level seems like a flaw in the overall design and dangerous. Is there any recall or repair that should be done?
Published: November 19, 2016
Jacqueline of Corpus Christi, TX
Source: consumeraffairs.com

I purchased a Kenmore Range in July 2014 and I am very disappointed with th
I purchased a Kenmore Range in July 2014 and I am very disappointed with the range. My first complaint is concerning the design of the double pane window. With all the advancements made with cooking techniques, why has Kenmore not figured out how to prevent grease from seeping in between the double panel glass front. And most importantly, how do I clean it without violating my warranty? My second complaint is concerning the poofing sound the gas makes to maintain the heating level set on the stove. It annoys me greatly. Last complaint the electric ignition on the power burner does not work consistently. I called for service and the technician stated a new cap will be ordered and mailed to me; another visit may be necessary to take the stove apart to adjust the gas intake and there is nothing can be done about the grease seeping in between the double-paned glass panel.
Published: December 22, 2014
Phyllis of Brooklyn, NY
Source: consumeraffairs.com

Last night, we heard a loud noise and went to the kitchen to discover the g
Last night, we heard a loud noise and went to the kitchen to discover the glass door on the oven had shattered. No one was in the kitchen at the time and the oven had not been used for more than 24 hours. Sears says there is no recall on this. I have seen lots of comments from other people that have the same issue. We did not buy the extended warranty, so our 2 year old oven is now worthless. Sears offered to send a tech at no charge to come to my house but we will need to pay for labor and parts. If this was just a part that stopped working that would be understandable, but exploding glass on an appliance that is not being used seems like a defect to me.
Published: January 23, 2012
Michelle of ., PA
Source: consumeraffairs.com

Safety hazard - The design of the oven door is not safe. With the door open
Safety hazard - The design of the oven door is not safe. With the door open Thanksgiving morning, I walked into the door and the extremely sharp edge gashed my left leg causing me to have to have 12 stitches. I am attaching photos of my leg and also photos of the door of the stove.
Published: November 29, 2012
Melissa of Pensacola, FL
Source: consumeraffairs.com

I have a Kenmore stainless steel freestanding range serial #VF70220446 and
I have a Kenmore stainless steel freestanding range serial #VF70220446 and model #790 961234 that I purchase in 2007. For some time this has been happening, the stove top range says hot and it even stays on when it is suppose to be off. One night, I passed by the stove and noticed that the range was high orange-having been for some time. I know I have to take the plug out in order for it to turn off and stay off.
Published: September 23, 2011
Vanessa of Newburgh, NY
Source: consumeraffairs.com

Does a thorough job cleaning most dishes. Some utensils still need to be so
Does a thorough job cleaning most dishes. Some utensils still need to be soaked prior to putting them in the dishwasher, but thats about it. Have to get creative with some dishes to ensure they dont prevent the spray bars from spinning. Running two loads wouldnt be an issue if it didnt seem like the standard cycle took all night to finish. The dishwasher complements our kitchen. It looks sharp and the stainless steel is fairly easy to keep clean. The handle is pretty sleek, too. Purchased the dishwasher as part of a Black Friday special. Based on the available features, I still think it offers one of the better values for the upper mid-range of dishwashers.
Published: June 30, 2016
Alfred of Tinley Park, IL
Source: consumeraffairs.com

Bought electric stove in Jan 2011. On Christmas Eve this year, I preheated
Bought electric stove in Jan 2011. On Christmas Eve this year, I preheated oven and smelled weird electric or plastic burning smell. Wasnt sure what smell was from, put muffins in to bake. Oven cooked way too hot and burnt muffins in 10 minutes. Turned oven off and sparks, smoke and black ash poured out of top. Called Sears to see what they would do about my stove starting on fire. They were rude and wouldnt do anything other than offer over priced technician that I would have to pay for.Clearly, the oven sparking and smoking was caused by a defect in their product. Afraid for my safety, I unplugged stove until I could hire my own repairman to come and diagnose stove. I would not trust Sears technician anymore than Kenmore product and was not about to pay more money to such a worthless company. Last time I checked, a stove is a purchase that should last longer than two or three years. $260 repair, had to replace control board. I will never purchase another Sears or Kenmore product. Buyer beware!! If you purchase a defective product from this company, you are on your own.
Published: December 26, 2013
Karla of Stansbury Park, UT
Source: consumeraffairs.com

It had a cycle that was extra powerful and extra hot for baking dishes to m
It had a cycle that was extra powerful and extra hot for baking dishes to make sure they were fully cleaned. It was a little pricier than I initially wanted to have but I liked it. The look was black stainless steel and it had a lot of the features that I liked and wanted because the previous dishwasher I had was horrible and wouldnt clean anything. The Kenmore dishwasher was inexpensive and I cook a lot in the oven and get tired of having to soak the dishes prior to putting them in the dishwasher. The only main issue I want changed is that it has water spots at times after they are dried. I have to take them out after they are washed and dry them off or they will spot.
Published: March 1, 2018
Audrry of Visalia, CA
Source: consumeraffairs.com

My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) c
My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames shooting from behind the control panel. We were able to pull the appliance from the wall and unplug it, at which point the flames died out. There was no damage in or around the electrical socket and the damage to my wall was DIRECTLY behind the vent where the flames came from. I am disturbed to see how many others have had similar experiences with Kenmore appliances.Sears has been little to no help in resolving this matter. It took 5 associates before someone even took an incident report! I was told they could send a technician for repairs at my expense, since I am no longer under warranty! This is not even the 1st issue I have had with this company. Six months after I purchased my $1500 refrigerator, there was a recall for chance of fire! PLEASE BEWARE! DO NOT BUY SEARS OR KENMORE!!!
Published: September 20, 2013
Kim of Chalfont, PA
Source: consumeraffairs.com

Im very satisfied with its performance. I never really have an issue with s
Im very satisfied with its performance. I never really have an issue with stuck on food or cloudiness. It thoroughly cleans and sterilizes my dishes and it doesnt take hours either. Very good model for mid price range dishwasher. I have actually moved houses and the size of the dishwasher and location has been a perfect fit both times. I went from a very large kitchen to a much smaller one and it fit with no problem. I really would have liked a sleeker look but for the price and performance I am very satisfied. The white color doesnt stain or dirty either. Very, very, very happy with the performance I am getting for the dollar amount I paid. Excellent value. This is a very good brand and model for someone that is at my income level looking for a new dishwasher.
Published: June 5, 2016
Jenty of Orange, TX
Source: consumeraffairs.com

My Kenmore elite has been a godsend, with back issues, I was left with only
My Kenmore elite has been a godsend, with back issues, I was left with only being able to use the burners on my other stoves in the past, but with my double upper oven/lower convection oven, I have a choice of which to choose. I love the easy self-cleaning, push button cooking timer and delay functions along with the 5 different size burners, (it also came with a griddle) the middle burner is oval shape. The child safety locking and cool-touch doors are extra importantfunctions just to name a few. I havent had any problems with the oven or functions in the 2 years Ive had my oven. Kenmore has been a solid reliable brand for many years. I love my oven!
Published: February 13, 2021
gwen of Torrance, CA
Source: consumeraffairs.com

Nice looking oven, but it Shuts down randomly - F44 code. Had it replaced i
Nice looking oven, but it Shuts down randomly - F44 code. Had it replaced in less than a month after purchasing it NEW and the replacement does the exact same thing. SUCKS! We do not want this computerized **. Just give me a manual operated oven! We are going to have to get something other than this oven.
Published: March 9, 2015
Rie of Prescott, AZ
Source: consumeraffairs.com

After building a new house, we decided to get a nice stove and bought the K
After building a new house, we decided to get a nice stove and bought the Kenmore Elite 790, plus Kenmore microwave, dishwasher, refrigerator (all stainless). The stove has been a disappointment ever since. Top burners seem to have very little control. Oven has never worked right. Sometimes when baking, it switches to broil and burns food. Sometimes when it switches, it overheats and an error code displays. Sometimes, you put on bake, and the broiler comes on. Yesterday, the inner burner of the triple burner quit working. Besides that, we have only had to replace the control panel on the dishwasher. I think I would prefer non-electronic controls on stoves and dishwashers; older stove controls lasted forever. Anyway, my next stove will not be a Kenmore. Spend all that money on that piece of junk.
Published: August 14, 2013
Michael of Eagle Lake, ME
Source: consumeraffairs.com

About 4 years ago, my wife and I bought 6 new Kenmore products for our new
About 4 years ago, my wife and I bought 6 new Kenmore products for our new home including a dishwasher, oven, microwave, refrigerator and a washer and dryer. All of these products have failed. The oven will no longer bake. The microwave when turned on has a lighting show in the side which I feel is very unsafe. The dishwasher coating has come off the racks and they are rusting badly. The dryer door will not latch because its broken and the start button has broken too. The washer leaks and keeps stopping in the middle of a cycle and flashing a code for some problem. And last but not the least, the fridges filter leaks. We have tried to contact Kenmore and no one will talk to us or help, and dealing with Sears is just a joke! My wife and I spent very good money on these products and dont feel we should have to replace them 4 years later or have to repair them. They are all Kenmore Elite products and for the money we spent, we think the company should stand behind their products and workmanship. Even a call back or just a response would be nice, but I guess this is a company where once they get your money theyre done with you. If theres any way someone could help us, that would be great. We just want to be able to cook and do laundry again like people with working appliances do. Thank you for your time.
Published: May 14, 2012
Lauren of Elkton , MD
Source: consumeraffairs.com

Stops working if we shut off the oven and restart it, to adjust temp or if
Stops working if we shut off the oven and restart it, to adjust temp or if we need to put something back in because it was not done as we thought, only way to fix it is to pull the heavy oven away from the wall to get to the plug, unplug it, plug it back in, which is a disaster as its too heavy for me!
Published: February 2, 2021
Sheila of Bennington, VT
Source: consumeraffairs.com

My oven has lasted nearly problem free over the years, and if I had problem
My oven has lasted nearly problem free over the years, and if I had problems that needed service, I could call and get it. My relative purchased a stove at the same time they both still work. They were seriously used for family cooking and truly held up to the task.
Published: February 19, 2021
Ora of Oakland, CA
Source: consumeraffairs.com

Less than one year after installing the Kenmore Elite Convection Microwave
Less than one year after installing the Kenmore Elite Convection Microwave (and the gas range), the plastic coating on the stainless steel handle began to disintegrate. We ordered a new PLASTIC stainless steel handle for about $80 but then Sears said a repairman would have to install the HANDLE because the entire door has to be disassembled and it needs to be tested afterwards to verify there is no leaking radiation. I am so incredibly disappointed in all of my kitchen appliances. Every one is only three years old now and all are breaking down due to cheap materials.
Published: April 11, 2016
Janice of Sadler, TX
Source: consumeraffairs.com

When opening oven door on Kenmore wall oven, handle fell off one side and g
When opening oven door on Kenmore wall oven, handle fell off one side and glass door exploded into me. There were shards of glass everywhere, even countertops, and I had a small cut on my foot. The company is sending a repairman who we have to pay $250, despite all the phone calls and emails to corporate. We feel this was a defective piece of equipment, and seeing several other complaints of similar happenings, I feel we should not have to pay for service call or the repair/replacement. I will never buy Kenmore products again after this incident. And will do my best to spread the word.
Published: September 14, 2016
Sally of Marlborough, CT
Source: consumeraffairs.com

Think twice before buying!! My husband and I paid a small fortune for a Sea
Think twice before buying!! My husband and I paid a small fortune for a Sears Kenmore range one year ago. We thought we were buying a dependable appliance to feed our family. What we bought was a nightmare in a crate. Less than one month after buying the stove, it suddenly locked and we couldnt open it. A technician visited our home and decided due to an electrical problem, the entire thing needed to be replaced. Two weeks later, Sears finally managed to deliver our brand new stove. The replacement lasted 5 months until the motherboard completely fried resulting in another technician visiting our home. We had to wait another week and a half for the newest replacement. It has been 4 months and we discovered this morning that the stove will not turn on at all. Upon calling Sears customer service, we were told the technician will be here in a few days. Hopefully this time we will not have to wait as long to have a device with which to prepare food for our family. This appliance should have come with a money pit warning as that is the only experience we have had with this purchase. We will certainly never buy appliances from Sears again!
Published: June 20, 2016
Tamaurice of Gadsden, AL
Source: consumeraffairs.com

I chose this specific dishwasher brand because it matched all of my other a
I chose this specific dishwasher brand because it matched all of my other appliances in the house, refrigerator and stove and it was the biggest bang for the buck at the time. The features that I like with this dishwasher, can hold all of my dishes and glasses and it cleans them thoroughly without leaving an ugly residue behind. Also, I really like that the racks on this dishwasher hold all of my dishes and glasses and the dishwasher door has all of the buttons on top and out of the way.
Published: May 4, 2017
Jennifer of New Hartford, CT
Source: consumeraffairs.com

My Kenmore stove is not two years old and has an area where the oven vents
My Kenmore stove is not two years old and has an area where the oven vents on the upper left side that burned the paint and it is now peeling away. It burned the first time I used the self cleaning oven and is now peeling. I will not pay the $80 fee just to have them come and look at it when it is something that is obviously wrong with the manufacturing. Also one side of the oven gets hotter than the other. Dont buy their refrigerators either.
Published: December 28, 2013
Nanette of Frackville, PA
Source: consumeraffairs.com

I was very happy with my Kenmore refrigerator. The arrangement of the bins
I was very happy with my Kenmore refrigerator. The arrangement of the bins and shelfs were well done and I could get a lot of food in it. Particularly the extra wide door shelf that could hold large jugs. The easy clean outer surface was a definite plus. It lasted 10 years and I sold it to get a bigger fridge. It was still running.
Published: December 22, 2015
Tracy of Riverside, CA
Source: consumeraffairs.com

This range has a vent in the rear area of the burners. When I run the oven,
This range has a vent in the rear area of the burners. When I run the oven, very hot air blows out into the room from the oven. It is so hot that I cannot use the oven at all during the summer months and have burned my fingers by touching this unused part of the range too. I live in the CA central valley and have good air conditioning but it heats up my whole kitchen, running for up to 30 minutes after the oven/broiler has shut off. The manual confirms that heat from the oven comes thru the vent. I have never had a gas oven that does this. I paid $1274.99 plus tax & delivery for the stove in December of 2011 when remodeling. I had hoped for a good stove to last for a long time. Secondly, when you set the oven for 350 Degrees, it runs so cold that I have to set it up to at least 375 to complete the baking. I am so disappointed with my purchase that I have decided not to buy any more from Sears.
Published: November 26, 2014
Laura J of Oakdale, CA
Source: consumeraffairs.com

Washer lasted for ten years as well as the matching dryer. We just replaced
Washer lasted for ten years as well as the matching dryer. We just replaced because of fire in dryer and gasket and drum broke in washer which resolved in a leak. Washed and dried clothes. Dryer had to be put in twice to actually dry the clothes. Washer had a smell if I didnt wash every day, so I bought a Tide detergent that cleans front end loaders and that seemed to help. They were a beautiful color of burnt orange. They never got scratched and looked as new as when I purchased when they are taken away 10 yrs later. They were a good value lasted for 10 yrs only fixed once. They washed 15 towels easily. Dryer just didnt dry as well.
Published: April 14, 2016
Kelly of Malvern, PA
Source: consumeraffairs.com

In Dec 2009 I redid my kitchen and installed a new, black, ceramic top Kenm
In Dec 2009 I redid my kitchen and installed a new, black, ceramic top Kenmore kitchen stove. The finish on the back of the stovetop is failing and the paint is peeling off. I have never used harsh cleaners to clean this - always use dishwashing liquid and yet the enamel is all peeling off and the metal is showing through. Has anyone else had this issue? The warranty on this is only one year - really? For a $699.99 appliance?
Published: October 20, 2014
Louise of Valemount, BC
Source: consumeraffairs.com

Kenmore Range Model 790.94452701 - The control board burned up 3 times in 7
Kenmore Range Model 790.94452701 - The control board burned up 3 times in 7 years. We were afraid to leave the oven on and go outside for fear of the house burning down. Two times when it burned up it caused the oven to heat well over 500 degrees. Each time it burned up there were burnt wires and smoke. Replacing the board is easy, but not cheap and very inconvenient. We decided to purchase a new range rather than fix our Kenmore for the fourth time. Suffice to say it isnt a Kenmore.
Published: June 3, 2015
Joel of East Wenatchee, WA
Source: consumeraffairs.com

The washer machine doesnt fail to work. I have had it for a long time and i
The washer machine doesnt fail to work. I have had it for a long time and it still hasnt worn its performance. It cleans everything perfectly and without fail. I can always trust this machine. It has never proven bad. This machine is reliable for any clothes and large to fit them into it. The appearance of this washer machine is marvelous. It fits perfectly in next to the dryer. The funny thing is the two machines next to one another fit perfectly in the laundry room. It is well worth the value. It has never let me down. I have had this washer machine for 3 years and it still acts as if its brand new. Im amazed.
Published: August 10, 2016
Aaron of Macedon, NY
Source: consumeraffairs.com

My washer has been very durable and washes both small and large loads. I ha
My washer has been very durable and washes both small and large loads. I have had it for 6 years and never have had to service it. Clothes always come out clean and smelling great. Its very reliable. My washer is a plain white and average looking but does the job like any washer that costs twice as much. Its one of the best washers Ive ever owned over the past 30 years. The cost of my washer is very affordable compared to washers in the same price range. I rely on it to keep my clothes very clean and bright at a very reasonable price.
Published: November 2, 2016
Gene of Sacramento, CA
Source: consumeraffairs.com

We are a family of six and this dishwasher fits all our dishes nicely. It h
We are a family of six and this dishwasher fits all our dishes nicely. It has plenty of room for pots and pans, and the size goes great with our kitchen. Its tough on food residue and cleans great. It has a sleek appearance and its white so it goes perfectly with my range and other appliances. Also, its easy to wipe the outside clean which I love. Since Ive had this particular dishwasher for 8 years now I would definitely say it has a good value for this item, and its built to last. I would highly recommend this dishwasher.
Published: March 18, 2017
Heidi of Springfield, OR
Source: consumeraffairs.com

Ive had this refrigerator for just over a year and the motor in the defrost
Ive had this refrigerator for just over a year and the motor in the defrost went out, ice maker was not working correctly. Had to have Sears in 4 times to get it fixed. Once to diagnose the defrost motor not working. Second to put in the defrost motor and put in a rebuilt ice maker which did not work. The last time the tech put in a new ice maker and it is finally working fine. This refrigerator was manufactured by Frigidaire which is usually a very reliable brand. They are make appliances to be throw away just like other products. Sears service can be a problem getting someone in to service appliances. I finally had a couple of good tech who took care of refrigerator, dishwasher and stove. I will never buy another Sears product again.
Published: September 6, 2019
Lorraine of Chicago Heights, Illinois
Source: consumeraffairs.com

Kenmore Model 790.92202014 Oven Control Meltdown - I bought this range in e
Kenmore Model 790.92202014 Oven Control Meltdown - I bought this range in early 2011 as an upgrade to my old Whirlpool range. Just shortly after it went out of warranty, the oven control unit failed. I called a repairman and a new one was ordered and replaced by him. Less than a year later, the unit failed again, so I sent the defective unit back to the provider and they sent me a replacement. This lasted less than a year again until 3-2013, only this time it blew the breaker (it never had done that before). Upon removing the back cover, I was horrified to find the oven plug that plugs into the control unit melted! I only can say Im glad it didnt start a fire. Im writing this complaint to warn people of a possible fire hazard. Im junking this range.
Published: March 24, 2013
Steve of Three Oaks, MI
Source: consumeraffairs.com

Kenmore makes some really great products. I own a Kenmore microwave and I c
Kenmore makes some really great products. I own a Kenmore microwave and I couldnt ask for better it has a wide range of options. It heats food up quickly and its quiet. I recommend a Kenmore microwave.
Published: December 25, 2020
Deborah of Zephyrhills, Florida
Source: consumeraffairs.com

2 years ago we bought a Kenmore oven. After several months of having it, I
2 years ago we bought a Kenmore oven. After several months of having it, I decided to use the self cleaning option. Our oven had no built up grease, and it really wasnt dirty because I take really good care of my things. I read the directions and proceeded. I have done this many times before with other stoves and no problems. After an hour I started smelling an odd odor. My husband said, that is normal, that is the cleaning odor you are smelling from the burn off of the cleaning process. I said I know that smell you are talking about and this seems different. It smells like burning wires or rubber. He said dont worry. After 1 1/2 hours it looked like there was smoke in the kitchen and I said I was too scared to leave the oven on, and the smell just got worse. I shut the stove off and waited until you were allowed to open it. The very top of door turned a yellow brown and the seal around the glass on the inside oven door melted. I am horrified to think what would of happened if I kept the stove on the time the manual said to? I have never used the self cleaning option again. Sears refused to do anything about it. We wanted the door replaced and they suggested a fifty dollar gift card instead! We are now having to replace this stove because I am afraid to use it. Several times after that sometimes when you would turn it on, there would be an unexplained smell, like burning. I was really scared the other day, I turned it on to my normal cooking temp. of 350 and it smelled like wires burning. I quickly turned it off and will now never buy a Kenmore or a stove from Sears again!!!
Published: January 22, 2016
p of Littleton, CO
Source: consumeraffairs.com

The only thing I can say as a 25 year contractor is stay away from this lin
The only thing I can say as a 25 year contractor is stay away from this line, not worth the money. I used Pro, refrig, oven, cooktop, 2 dishwashers and you know what I havent had problems with? my Ninja blender! Everyone of the Pro pieces have had either a design issue or a quality issue, I have replaced and repaired every piece in my kitchen. If youre looking to buy high end Kenmore Pro is just for looks. Contact me Ill will tell you the list of items.
Published: October 7, 2014
Scott of Plainfield, IN
Source: consumeraffairs.com

In 2002, we had a new home built and purchased all new Kenmore Appliances.
In 2002, we had a new home built and purchased all new Kenmore Appliances. That was a huge mistake. The range almost burned our home down. When the oven got stuck on high and wont shut off, I had to throw the breaker as the oven was too hot to touch. That was a couple of years ago. Sears wouldnt do anything for me. Lets see the Kenmore dishwasher as it had two motors and three thermal fuses replaced. The microwave door is cracking all the way up the handle for no reason. The fridge drawers have broken twice. No wonder Sears is just about out of business.
Published: October 20, 2012
Scott of Albertville, MN
Source: consumeraffairs.com

I find it really outstanding how my stove can make my food from scratch. Th
I find it really outstanding how my stove can make my food from scratch. The features on my stove are so amazing. I can choose the type of level of heat I want to add. It heat up my pan really fast no matter the heat level.
Published: February 12, 2021
Jeff of Boston, MA
Source: consumeraffairs.com

I bought a Kenmore French door fridge 1-18-18 and on 10-27-19 it went out.
I bought a Kenmore French door fridge 1-18-18 and on 10-27-19 it went out. The top does not cool. Had Sears repair come out and said it is not under any warranty. That it would cost over $1000.00 to fix. I called Kenmore and got nowhere with them. I called Deawoo and they also would do nothing about it. I now own a $1900.00 piece of junk. I will never and recommend no one ever buy anything Kenmore as it is not made in States and only has a 1 year warranty. They are junk. Nothing like when I was a kid and everything in the house was Kenmore. Worst thing I have ever bought. I will no longer buy, go to, ok deal with Sears or Kenmore ever again with anything. I am now selling my riding lawn mower, kitchen stove, washer and dryer before they break and I have more junk to find a way to get rid of.
Published: November 11, 2019
Willard of Boswell, IN
Source: consumeraffairs.com

Kenmore Electric Built-Oven model 790 oven has been down twice. Replaced el
Kenmore Electric Built-Oven model 790 oven has been down twice. Replaced element within 6 months, it something else. The stove will not heat up again. Holidays a few weeks away. No deserts will be baked. Kenmore Product.
Published: December 18, 2014
Alesia of P, AL
Source: consumeraffairs.com

Sears Kenmore Elite Convection Microwave Hood - Paid over $600 on sale for
Sears Kenmore Elite Convection Microwave Hood - Paid over $600 on sale for this item in July, 2012. Was installed about three months later. Now, as of April 2016, the microwave no longer works. For about the last three months, the microwave would work if I jiggled the door a couple of times after setting the time - however, randomly, it would turn itself off in the middle of the cooking cycle. Now, no matter what I try to do to get the oven to work, nothing! This is the last Kenmore appliance I ever buy. Remodeled the kitchen in 2012 and purchased all new Kenmore Elite appliances. After the experience with this microwave, I am done with Kenmore. I would hope that a microwave which retails for over $900 would last a little more than a few years!
Published: April 10, 2016
Nicholas of King Of Prussia, PA
Source: consumeraffairs.com

We purchased this washer/dryer combo about 2 years ago and I have never bee
We purchased this washer/dryer combo about 2 years ago and I have never been happy. MY clothes do not come out clean, only refreshed. The tank never fills with enough water to clean anything. The clothes get wet and flop around. I wash very small loads and I have to wash dishcloths and kitchen towels 2 or 3 times. This is not saving water. Every few weeks, I boil my dishcloths and kitchen on the stove to get them clean. I called for service and was told that this was the way this washer worked. I have been happy in the past with Kenmore appliances, but not this time. I am going to replace this 2 year old washer soon.
Published: September 1, 2019
Dorothy of Richmond, CA
Source: consumeraffairs.com

Purchased a Kenmore Electric Range in March 2017. Last Monday night 11/06,
Purchased a Kenmore Electric Range in March 2017. Last Monday night 11/06, while using the oven at 450 degrees, the glass in the oven door exploded and shattered. 3rd party technician arrived today for service appointment. Opened the door and confirmed the window was shattered (nice work genius) and informed me that it would take two additional weeks for the parts to arrive. In my opinion, if something this violent happens to a product, then I would say its defective. I want my defective stove to be replaced!I have spoke with exactly 10 Sears and Kenmore representatives today and have not received any assistance on the replacement of my defective stove. Even drove down to the store I purchased it from to seek some assistance... That was a useless waste of time! I have even had two representatives tell me that it usually takes seven or eight occurrences or service calls before they deem a product un-repairable and would consider replacing it. So... Kenmore and Sears would rather keep an appliance in service with risk to my family if the window decides to fully explode and shatter, rather than just replacing a range??? I have never experienced such a poor level of customer service as I have today. This is a perfect example of why the Sears Holding stock is only at $4.50 per share this morning and the fact that they are closing another 100+ stores. They treated me like I was some sort of thieve and all I was trying to do is replace a defective range to keep my family safe. What really blew me away!!! I told the last customer service person that Kenmore does NOT stand behind their quality or product! Freddies response was that Kenmore doesnt even produce or manufacture the ranges. They are made by Whirlpool and Kenmore slaps their brand name on the product. Freddie wasnt even fazed, almost like he didnt even care. Guess I wouldnt care either if I was working for a sinking ship!
Published: November 9, 2017
Rich of Fort Myers, FL
Source: consumeraffairs.com

It was a good size for the apartment and I was in. It was easy to clean, ea
It was a good size for the apartment and I was in. It was easy to clean, easy to move and I never had any issues with the machine. I would recommend it for others to buy. I would recommend the refrigerator to somebody with a small household. The appearance was fine. It was white. The price was right. I had bought it from a previous owner but generally the brand of this product are priced reasonably. A person can always find a unit in their price range.
Published: March 14, 2016
Amber of Colorado Springs, CO
Source: consumeraffairs.com

Kenmore Elite Slide In Electric Range - I have had the control panel on thi
Kenmore Elite Slide In Electric Range - I have had the control panel on this $3,000 range go out three times. I called Sears customer service 4 times in one day and each time, they put me on hold to look something up and we were disconnected every time. I have owned this range for 5 years and this will be the 3rd time this control panel needs to be replaced. Of course, the extended warranty I purchased has run out. I have received no satisfaction from Sears customer service and I will never buy another Kenmore product.
Published: November 9, 2014
Tom of Jonesboro, AR
Source: consumeraffairs.com

The washer is by Kenmore and I have not had any repairs in the time I have
The washer is by Kenmore and I have not had any repairs in the time I have owned the machine. This washer does the job. Happy with its performance. Clothes are clean. Not looking to replace. Will keep this washer for the long term. This washer is white and is a standard washer with a top load. It has an agitator and a lot of buttons. I use warm for my whites and cold for my colors. I looked at a lot of machines. It was not at the top or at the bottom of the range. I therefore felt I got good value.
Published: April 5, 2017
Jane of Nebo, NC
Source: consumeraffairs.com

Purchased oven in 2013. Worked well for a while, but now I am having a prob
Purchased oven in 2013. Worked well for a while, but now I am having a problem with the controls. Recently, the oven control panel has started flickering and will not completely shut down when the ovens timer reaches zero. Big disappointment!
Published: June 22, 2014
Joe of Manchester, CT
Source: consumeraffairs.com

Lasted a long time before I purchased a new refrigerator. No problems with
Lasted a long time before I purchased a new refrigerator. No problems with it until it was worn out. Reliable and freezer kept food well. It fit my needs at the time. With a family and grandkids, I needed something larger and I moved up to stainless steel. The freezer was a bit small, but it was appropriate for the fridge size. It was basic white refrigerator. Nothing exceptional, but it served the purpose for what I needed. It was easy to clean and maintain with mild soap and water. It was a good refrigerator for the price. It was comparable if not a bit better in the price range with similar models. Its a good choice if youre not ready for a more expensive stainless steel model.
Published: June 13, 2016
Denise of Dallas, TX
Source: consumeraffairs.com

The dishwasher does extremely well even on burnt on food. Removes grease wi
The dishwasher does extremely well even on burnt on food. Removes grease with ease and rinses cleanly. It is so easy to operate that even my 10 year old uses it. Being the parent of two children and having a busy life the capacity of the dishwasher is very important. It hold all of our daily dishes and glasses in one wash cycle. The easy clean exterior of the dishwasher is very nice. The controls are not overly obvious and the appliance is eye catching. The interior shelves are nicely arranged and look good. The overall price of this dishwasher is very comparable to many others on the market, but unlike the others this product works very well. We have had no issues with this model.
Published: November 5, 2016
Vickie of Salisbury, NC
Source: consumeraffairs.com

It is an awesome product and is very easy to clean. Wipes down easily. Temp
It is an awesome product and is very easy to clean. Wipes down easily. Temperature Tunes down right away. And the oven works really well. I have always loved this brand. They are fairly inexpensive. And they never disappoint.
Published: February 6, 2021
Sharon of Sunset, UT
Source: consumeraffairs.com

Bought a Frigidaire appliance package for a new home build in 2008. 36 Cook
Bought a Frigidaire appliance package for a new home build in 2008. 36 Cooktop, 30 Double wall oven, Dishwasher, and side by side Fridge. All in stainless steel. Had to replace the wall oven within 4 years, replaced dishwasher a year later. Cooktop is now on its second service for a product recall and will most likely be replaced very soon. Fridge quit making ice within 6 years. Replaced wall oven with Kenmore Pro (another Frigidaire/Electrolux product). It had to be serviced within a year and is crapping out again but is now out of warranty. Sure dont make stuff like they used to. Rest assured that my replacements will not have those names attached. >$10,000 in 10 years time on appliances is pretty ridiculous. I gave them 2 stars because they are helpful and nice when I call for recall service.
Published: September 20, 2018
Jason of Gulfport, MS
Source: consumeraffairs.com

I have never had any problems out of mine. I would recommend it to everyone
I have never had any problems out of mine. I would recommend it to everyone looking to purchase a dishwasher. They should get one them. They are good quality, long lasting and dependable. Everybody should have this brand. They are really good on their sizes. They have the right size for everybody. They have a long range of models so Im sure you will find the right size one you are looking for.Very good looking models. They look somewhat similar but you can tell the difference between them. I have a black one to match my other appliances but I really liked the one I have and the stainless ones they are very nice. They dont really cost that much for the quality of them. Its well worth it but Im a firm believer in you pay for what you get and you get good merchandise with this company.
Published: July 29, 2016
James of Clarksburg, WV
Source: consumeraffairs.com

I have to basically hand wash with soap and a scrub brush beforehand in ord
I have to basically hand wash with soap and a scrub brush beforehand in order to have them come out clean. I am beginning to think of dishwashers as sanitizers rather than something that actually cleans the dishes. Its really quite frustrating. I can fit a lot in there, even though its pretty small. The only issue I have is that some cups dont fit in the top and pans have to be washed separately but thats pretty normal. Its nothing special really, just your typical dishwasher, but its a sleek black that fits nicely with my stove and oven. That being said, it isnt ugly either. As I said before, Im dissatisfied because I shouldnt be required to hand wash my dishes before putting them in the dishwasher. Its not only this one Ive had this problem with though, nor this brand.
Published: July 1, 2016
Angie of Huntsville, AL
Source: consumeraffairs.com

I purchased a Kenmore Range model 790.9445. Today we pressed the bake key s
I purchased a Kenmore Range model 790.9445. Today we pressed the bake key set the oven to 350 and the control panel started to sizzle and catch on fire. The off key was press and the oven was unplugged from the wall. I tried contacting the store with no answer then the service department. After trying for 3 hours I got through gave them my information and was place on hold for 45 minutes and was hung up on. So I called back this time I was answered right away and placed on hold after giving them my information, I was hung up on again. I am now sitting on hold for the last hour with a new telephone number for the Sears Customer care network, they appreciate my patience which is wearing thin with sears 40 minutes later. I got this number from another customer adviser site which was an email from a SEAR rep. I dont think they want my business. 1800 549-4505 and it is english
Published: August 4, 2011
Ed of Glenolden, PA
Source: consumeraffairs.com

Works very fast and gets clothes very clean provided you use the right soap
Works very fast and gets clothes very clean provided you use the right soap. Made sure that the lines are connected correctly. This was an item I bought on eBay and found that it was worth the price. Bought it bundled with a dryer. Cleans my items every time without fail. Only became unreliable when the top started to rust so I called the washer repair guy and asked to have the rust taken off. Instead they replaced the entire top of the washer. Appearance remained great until the rust showed up. The rust made the top of the dryer get dark and brown and strange. The appearance fell apart at that point. It was strange to see my clothes not look so nice at that point. It was very cheap, only a few hundred dollars so I was okay with the item totally falling apart when it did despite the fact that it was inconvenient. The value for me was perceived in the amount of money that I ultimately did not spend.
Published: June 9, 2016
Nadine of Cary, NC
Source: consumeraffairs.com

Ditto Angie of Milton, Other on Aug. 4, 2014. This is the second time our g
Ditto Angie of Milton, Other on Aug. 4, 2014. This is the second time our glass shattered. Purchased the oven in 2010 (new home). First glass shattered Dec 2012. Glass replaced by A&E certified tech. August 2014 - second event of glass shattering. Waiting to hear from Sears.
Published: August 18, 2014
AJ of Deep Gap, NC
Source: consumeraffairs.com

It has been reliable so far for 2 years and never an issue. Had one Kenmore
It has been reliable so far for 2 years and never an issue. Had one Kenmore microwave before for 15 years before it gave out and never an issue. They are worth the money and easy to use. I would recommend any product that is kenmore. Refrigerator, stove and microwave since I have owned all 3.
Published: January 1, 2021
Henry of Wichita, KS
Source: consumeraffairs.com

Kenmore Elite model 790.9912 - We purchased this electric range from Sears
Kenmore Elite model 790.9912 - We purchased this electric range from Sears almost 10 years ago. A few years back, the computer panel malfunctioned, and had to be replaced. Yesterday while making dinner, I had the oven set at 300 degrees, and I had one of the burners set at 5.5. Suddenly I heard a noise like a buzzing sound and then a pop, and the entire width of the back of the range went up in flames. I shut the burner off, and the fire went out. The oven got so hot that the door locked as it does in the self-cleaning mode, and we are unable to open it. The wall behind the range is charred, and the wiring behind the range is entirely burned. We called Sears and explained what happened. The sales representative said “Well it is almost ten years old.”
Published: September 8, 2014
Olimpia of N.White Plains, NY
Source: consumeraffairs.com

Large oven, heavy iron burner grills, timer, electronic lighters. Like it a
Large oven, heavy iron burner grills, timer, electronic lighters. Like it all except the push button controls for the oven etc. were not very sturdy and the mounts broke and had to re-enforce and remount the panel from the inside. Only one problem... That of the control panel mounting weakness. Have had a great experience with all my Kenmore products and see no reason not to continue buying them in the future when needed. The products are solid and the prices are very reasonable for a great dependable product.
Published: March 16, 2016
Leland of Trumansburg, NY
Source: consumeraffairs.com

The Kenmore dishwasher turbo cycle does a great job. It is very quiet and i
The Kenmore dishwasher turbo cycle does a great job. It is very quiet and it is easy to clean the outside. The stainless steel finish looks nice. I liked the Kenmore elite fridge & stove so the dishwasher and microwave matched. Although these products look nice and they all match, the quality is crap. Too much plastic pieces break off easily on the dishwasher. It needs more metal pieces/screws. Also, it uses a lot of water and it takes about 3.5 hours to complete a load of dishes.
Published: May 21, 2017
John of Greensboro, NC
Source: consumeraffairs.com

I purchased a Kenmore brand gas range in February 2008 for over $1,000 on s
I purchased a Kenmore brand gas range in February 2008 for over $1,000 on sale. Sears installed. I found out upon delivery that it was manufactured by Electrolux. I was unhappy with the stovetop from the start. Its almost impossible to clean once something spilled on it while hot. Functionally, it worked okay. However, when doing self-cleaning process, the oven never really seemed to get clean. On Saturday, March 16, 2013, I ran a cleaning cycle for only 2 hours as it was not that soiled. As per the salespersons instructions, I also cleaned the cast iron stovetop grates in the oven. I noticed that after 30 minutes after cycle completion, stove is still radiating a lot of heat. It was then I noticed that the clear cover over the touch plate on the control panel was melted and discolored. The touch pads would not function. I contacted Sears Appliance and was told I could purchase warranty coverage; otherwise, there would be a service call as well as parts and labor. When I asked if there had been any similar problems, I was told no. When I asked why I would be charged if it was a manufacturing defect, I was told to contact Kenmore. So I contacted Kenmore and was advised it was not covered by any warranty, there were no problems known and no recalls had been issued. Upon checking online, I found numerous similar complaints regarding the control panel melting and one case where the oven actually caught on fire within five minutes of starting cleaning cycle. The individual model numbers were not listed nor the manufacturer. But since most of Kenmore appliances are made by the same manufacturer and just labeled Frigidaire, Electrolux, Tappan, etc., I figure it doesnt really matter. Using my preferred appliance repair person, the panel was replaced at a cost of $298. I had to order the touch pad from Kenmore and Im expecting a 2-3 week wait for delivery and additional cost of $22 for part. Labor is unknown at this time. I know appliances are only built to last 3-5 years anymore, but this still poses a real hazard. Im afraid to run the self-cleaning cycle now for fear of a repeat incident and additional expense. The repairman stated he was unable to determine what caused the malfunction. I believe its partially a design problem as one oven vent is directly below the control panel. I received no satisfaction from Sears or Kenmore. Im wondering if a class action has been discussed.
Published: March 19, 2013
Kaye of Clinton, OH
Source: consumeraffairs.com

Apparently my problem of the oven racks falling is quite common with Kenmor
Apparently my problem of the oven racks falling is quite common with Kenmore Elite ovens because the walls are too thin. If this is a design flaw or intentional to generated more revenue, we will not know unless the government gets involved and requires a recall. This was the answer I got after several days of the run around with Sears saying it is a Kenmore problem and Kenmore telling me they are owned by Sears and it is a Sears problem. All the while denying there is even a problem and the only way they would acknowledge the problem is if the government had enough complaints. This is a $500.00 fix and they use the same defective walls to replace the existing. Im completely exasperated and hope this complaint will add to the many I have seen and something will be done. It is a Safety issue most of all and people can easily get burned with falling hot racks.
Published: May 9, 2014
William of Marshfield, MA
Source: consumeraffairs.com

This fridge lasted almost 3 years before I moved and left it at my old home
This fridge lasted almost 3 years before I moved and left it at my old home. It worked very well and the ice machine was fantastic. The produce stayed very fresh also. Very small freezer. Too small to do big shopping trips at one time. Always had to rearrange and stuff things in. The produce drawers are small too. Stainless steel was beautiful. The shininess always showed. The machines were elegant. The inside was refined and modern. It was very nice looking in general. The value was just fine. The price was just right for a machine that lasted for so long and never had an mechanical issues. The value was very balanced.
Published: October 28, 2016
Taylor of East Hartford, CT
Source: consumeraffairs.com

Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 er
Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 error (run-away temperature). I set range temperature to 170 degrees for one hour. Our house filled w/ smoke, smoke alarms went off. If our Son had not been home, our pet bird would have died and our grandsons inhaled a lot of smoke. Please remove this range from inventory; extremely dangerous appliance - almost cost lives. Where can I go to get a refund - or replacement model? We are warning our homeowners insurance company of the danger of this product.
Published: May 16, 2017
Keyna of Orange, Other
Source: consumeraffairs.com

I have a dual fuel model 790.75603 oven, the oven was great for almost 8 ye
I have a dual fuel model 790.75603 oven, the oven was great for almost 8 years. Loved the dual ovens and the gas top. In Jan of this year we woke up to a beeping noise and noticed the oven was on self clean mode, couldt shut if off. My husband had to pull the oven out and unplug it. The tech came out. The oven was fine. The second time I came home and the oven was on self clean mode (that was scary) the third time we were sleeping! Reading all these reviews cant believe it hasnt been recalled! So my problem is no one makes a 40 stove anymore. If I replace it it would have to be with 36 stove and then I have a 2 gap on each side of my granite counter tops!!!! Yuhhh.
Published: September 17, 2019
Mari of Newtown, CT
Source: consumeraffairs.com

I have been trying for over a month to get a replacement part for my Kenmor
I have been trying for over a month to get a replacement part for my Kenmore Elite Over the Range Microwave oven. Sears, Searsparts, or even Sears Customer Service is either UNWILLING or UNABLE to fulfill my request. I will NEVER purchase another Kenmore Elite product. The part I needed is just the light socket that shines down on the range. It seems like such a simple request, however my experience has been most frustrating dealing with Sears or their part department. The part I need is shown below.
Published: October 5, 2016
Brad of San Tan Valley, AZ
Source: consumeraffairs.com

They came with my house and were 8 years old. 6 years later they are still
They came with my house and were 8 years old. 6 years later they are still working great. I have a Kenmore fridge, microwave, electric stove, dishwasher, electric washer and dryer. I would highly recommend these products to home buyers who want quality products that will last. I have not had to call a repairman for any of these products. When it finally comes time to replace these appliances I will replace them with Kenmore products because of how great my current appliances have been.
Published: December 17, 2015
Adam of Smithville, MO
Source: consumeraffairs.com

The best brand out there. Reliable and trusted. It washes dishes clean even
The best brand out there. Reliable and trusted. It washes dishes clean even the most dirty quietly and efficiently. Its a brand you can trust. Has been for years. The way the racks are arranged lets me clean more dishes and get them cleaner in one wash than other brands. More efficient means less power used and less time in the kitchen. Looks nice. Matches my kitchen. Looks clean and fits right in with my fridge. Easy to clean off the surface area too. With all the small grandkids running and getting into it, its a big plus to have a easy clean surface. Worth every red cent. The product you buy is better and lasts longer. The dishwasher will continue to give you your moneys worth well beyond when other brands fall apart. Very reasonable for a well-made machine.
Published: December 1, 2016
Terri of New Albany, IN
Source: consumeraffairs.com

The Kenmore microwave oven was installed by our contractor, new, April 2018
The Kenmore microwave oven was installed by our contractor, new, April 2018. It immediately developed problems: blowing fuse, turning off immediately, etc. It was service five times in the first year. I think it should have been replaced, but no. Their warranty literature says it will be fixed or replaced but thats not how it works out. Most of the issues were with the design of the door latch. This I find is a common issue with microwave ovens. The servicer took over 5 months to figure it out and repair. Now the microwave oven is blowing circuit breaker again but its out of warranty so Sears refuses to cover repairs or replace. Doesnt matter to them they they manufactured a faulty product. Once out of warranty its screw you.
Published: February 21, 2020
Kevin of Pagosa Springs, CO
Source: consumeraffairs.com

Purchased 3 appl. LG fridge $2700, LG dishwasher $900 and Kenmore Pro gas s
Purchased 3 appl. LG fridge $2700, LG dishwasher $900 and Kenmore Pro gas stove/elec. OVEN $3212.00 - yes $3212.00! Purchased 4/13. Total purchase with everything was $7285.99! Not even 6 yrs. old yet!!! Just replaced the dishwasher - it just quit working, not fixable, moved the fridge so they could bring in the new dishwasher and now the fridge quit cooling and needs a new compressor! Of course they expired 4/16 and never used them... The service call was $78.50 and even though the compressor is covered under warranty the LABOR will be $450!!! The stove has issues as well and will error and turn off the oven when cooking.... So upset and extremely disappointed in their performance or better word LACK of performance. Just sick over this having to replace again after this COST!!! There must be some recourse for the customer! So I guess it doesnt matter what you pay you will be lucky to get 5 yrs. out of your appliances.
Published: December 28, 2018
Susan of Saint Peters, MO
Source: consumeraffairs.com

We purchased our house from the original owner and have had nothing but pro
We purchased our house from the original owner and have had nothing but problems with the oven racks. They never used the oven, so were unaware of the problem. It is Model # C 970-418232, Serial # NF70817966. We have had the racks fall in the middle of baking something NUMEROUS times, finally with one incidence causing a serious burn. This is unacceptable! I have read that others have had the same issues, but there have been no resolutions as of yet. It is not under warranty anymore, and I dont think that this should be called a warranty issue, but should be recalled due to the risk of VERY SERIOUS burns, items breaking when rack falls, etc!!! We should be able to SAFELY use ANY of our oven racks on ANY of the shelf levels! My mother has also been burned by our oven, and my children are forbidden to use it! Has ANYONE been compensated for this problem? Has Sears ever replaced any of the racks and given the owner the correct size? I look forward to hearing more about this from other owners, and would love to hear back from Sears! This is an EXTREMELY DANGEROUS problem that needs to be fixed!
Published: December 15, 2014
gayleen of Angus, ON
Source: consumeraffairs.com

I purchased a washer dryer set. I think it was expensive. Maybe in the $3,0
I purchased a washer dryer set. I think it was expensive. Maybe in the $3,000+ range for both appliances. Within a year of buying the washing machine it had mold. We had contacted Kenmore and received no help. Our clothing always stinks and the washing machine puts out a horrific odor to our home. Why is it we cant even buy an expensive appliance and have it work well? They dont care. So now we are stuck with stinky clothes and mold that will not go away no matter how much we clean. Another disgusting company.
Published: January 19, 2018
Sarah of Seneca, KS
Source: consumeraffairs.com

I bought my gas stove in 2002. It is still working very well. I’ve replac
I bought my gas stove in 2002. It is still working very well. I’ve replaced only 1 part, the igniter. The burner pans and and grates are still in fabulous condition. The oven door glass has build up, but a little elbow grease will help that. The oven temperature is accurate, although it can be a little hotter in the back.
Published: February 20, 2021
Theresa of Grass Valley, CA
Source: consumeraffairs.com

I own a Kenmore Range Model # 790.97453804. Its about 5 years old. Last nig
I own a Kenmore Range Model # 790.97453804. Its about 5 years old. Last night just after dinner the glass on the front of the door exploded! Shattering into pieces all over our kitchen for no apparent reason. I contacted two numbers, one for Sears, and one for Kenmore. Neither customer service person would do anything to listen to my problem or what happened. Like little programmed robots they repeated over and over it is out of warranty and they will send a technician out to assess what needs to be fixed at which time I can pay them for the repairs plus labor or pay for the service call. I decided to go online and order the parts myself. During the course of conversation with the repair specialist I find out: 1) This is a known issue. 2) The stove was manufactured by Frigidaire. 3) Its an issue with insulation in the door frame (part #7 on the diagram of the door). 4) The manufacturer recommends you replace it every 18 months. To which I responded, and how are we supposed to know that? Technician responded I am the parts specialist and we have the resources from the manufacturer. Its extremely sad that something as dangerous as this can continue and nobody is doing anything about the defective product.
Published: November 19, 2015
Sandy of Grove City, PA
Source: consumeraffairs.com

Kenmore oven Glass shattered while baking. I bought this new 1 1/2 years ag
Kenmore oven Glass shattered while baking. I bought this new 1 1/2 years ago and this shattered while I was baking. Very dangerous. Should be recalled. Could cause injury and fire. I would never buy this again.
Published: February 5, 2015
Jacqueline of Hunter, NY
Source: consumeraffairs.com

Only had this piece of junk about a month when grease got between the glass
Only had this piece of junk about a month when grease got between the glass panels on the oven door. The thing was under warranty so a man from Sears came out to fix it. He got the door disassembled, but was unable to put it back together. Days later, another guy came out to finish the job. The grease between the glass panels is still there! Later, upon hitting the BAKE and START buttons, the LED readout would read PRE HEATING, but unknown to us, the oven would arbitrarily refuse to light - no rhyme, no reason! A lot of meals were lost. We were STILL under warranty, so another Sears man came out. He replaced a part, but a couple of weeks later, the problem returned. He came out again with yet another part (more of this cheesy circuit board crap). Oven still wouldnt work. He returned again with yet another new part (expensive), couldnt fix the problem, left the part with us and went back to Sears, never to return. To this day the problem still whimsically comes and goes.Adding insult to injury, the oven has now begun to shut off in the middle of operation. The display panel reads E2 F3. It might just as well read, Tough luck, loser! Breads, pies, chicken, turkey, roasts. There wasnt anything my mother couldnt bake or broil with her gas range, and the thing didnt have a single circuit board, transistor, diode, capacitor or resistor in it. My Kenmore Ultra Bake Self Cleaning Super Capacity Gas Range is loaded with space-age electronic components and now it cant even bake a ** cookie!
Published: August 19, 2013
Manchu of Mill Valley, CA
Source: consumeraffairs.com

Has a range of features thats helpful for a variety of fabrics. Dries thoro
Has a range of features thats helpful for a variety of fabrics. Dries thoroughly even the thickest materials. Dries clothes quickly and efficiently. Large enough to get a big load of clothes dried completely in one attempt. Never had a problem with the dryer. Gets hot enough to dry clothes but doesnt drain electricity. Can count on my dryer to work well every time and its never disappointed me. Highly recommend this dryer! It goes with any color decor. Isnt so big that it takes up too much space. Large enough to get the job done. It fits well in my laundry room with plenty of space for laundry supplies, cleaning and pet supplies. Its worth every penny. You get what you pay for. Cheaper dryers are out there but when they break down and require costly repairs, youll wish you had gotten a quality dryer like mine.
Published: October 26, 2016
Luna of Lexington, SC
Source: consumeraffairs.com

I bought my Kenmore range a few years ago and I smell gas especially when u
I bought my Kenmore range a few years ago and I smell gas especially when using the broiler. A serviceman did come out and also checked the oven temp. He said all was fine. I still smell gas when using the broiler for a few minutes. I must also preheat the oven long and set 5-20 degrees higher. Sears should have stuck with Kenmore, Craftsman, and their durable jeans. They started sending their work out and that was their downfall. What a shame!
Published: January 23, 2020
Kathleen of Milwaukee, WI
Source: consumeraffairs.com

First electric stove top and while it did take some adjusting from cooking
First electric stove top and while it did take some adjusting from cooking on a gas range, I am happy I chose my 6 burner Kenmore stove/oven. The Turbo boil and warm zone are a huge plus. Really one one place for a large pan, which is upfront so that is good. This is for a smaller to medium kitchen in my opinion.
Published: February 4, 2021
Lisa of Redondo Beach, CA
Source: consumeraffairs.com

I have friends and family over a lot, so I have dirty dishes and pots often
I have friends and family over a lot, so I have dirty dishes and pots often. I never have to worry about the dishes coming out with food still on them, or my pots. Being single it is perfect for me. Even though I entertain a lot, it handles the big loads, sometimes with space left for more, and I rarely have to worry about a second load. I love the color I chose, gold or yellow because my kitchen is yellow, my stove is yellow, my refrigerator is yellow, my walls are too! It matches just perfectly. This is my first one, and I have never been so done with handwashing. It was worth every dime I paid for it! A definite asset to anyone, you will never handwash again.
Published: June 18, 2016
Manon of Cincinnati, OH
Source: consumeraffairs.com

Two Sears brand appliances, Kenmore, were in this house when I purchased it
Two Sears brand appliances, Kenmore, were in this house when I purchased it October 1, 2015. Both appeared fairly new and were installed during a kitchen remodel by the previous owner. Three months ago I trashed the microwave because it had so many issues. Now the stove Broil element comes on by itself and cannot be turned off at the stove console. The stove gives no indication that anything is turned on.My kitchen smoke alarm went off while I was in another part of my house alerting me that something is wrong. A glance at the stove, the only source of heat in the kitchen, and there was no indication that anything was on. A quick look in the oven and the broil element was glowing, the oven was very hot, thus the fumes escaping that set off the smoke detector. Nothing would turn it off. I turned off the breaker in the main panel and let the oven cool overnight. The next morning I turned the breaker back on and the oven came on with it, still not showing any indication of heat on the stove control panel.I Googled known defects with Kenmore stoves. Seems this is a known problem though Sears hasnt been very helpful getting it fixed. I havent reported my issue yet, not to Sears anyway. On Monday Ill be seeking legal advice about the possibility of a class action. In the mean time Ill contact Sears for a comment. This is a safety issue, my house could have caught fire while I was asleep or away and they knew the problem existed but did nothing.
Published: May 6, 2017
Alfred of Morehead City, NC
Source: consumeraffairs.com

I purchased Kenmore Elite hood range model # 233.52363200. After 6 years th
I purchased Kenmore Elite hood range model # 233.52363200. After 6 years the lights stopped working. Both the bulbs were good. After 8 years the blower stopped working. I spent over $500 for this item. This is a piece of junk.
Published: December 29, 2014
Ron of Milton, MA
Source: consumeraffairs.com

The range is not bad for the price. It would be nice if it offered a little
The range is not bad for the price. It would be nice if it offered a little more room in the oven. It would also be nice if you could get a good peek inside the oven without having to open the door all the time.
Published: February 9, 2017
Jennifer of Philadelphia , PA
Source: consumeraffairs.com

Kenmore Elite model 790.9750 - Purchased this Kenmore Double Oven from Sear
Kenmore Elite model 790.9750 - Purchased this Kenmore Double Oven from Sears in 2011. The bottom oven racks are not holding and the ridges that hold the racks have rusted. This is dangerous as it causes hot messy spills and burns when the racks and pans fall to bottom. Sears and Kenmore both deny it is a problem and one sends me to other with complaint. I know this is a problem for many of us consumers that bought these ovens. Frustrated.
Published: July 31, 2014
robyn of Green Cove Springs, Other
Source: consumeraffairs.com

I own a 2005 Kenmore Gas Range Oven (Model: 790.786.73400). In the middle
I own a 2005 Kenmore Gas Range Oven (Model: 790.786.73400). In the middle of the night, I heard a number of pops, and I discovered that the outer glass door on my Kenmore range shattered and sent glass across the kitchen. Sears response after an hour and a half was that there is no recall, their customer affairs will not accept the call because the product is six years old, and the earliest they can send a technician is a week (at my expense).
Published: September 17, 2011
Michele of Freehold, NJ
Source: consumeraffairs.com

This very expensive electric range is inferior. The oven walls have warped
This very expensive electric range is inferior. The oven walls have warped to the point the racks fall down. They do not sit correctly in the oven and fall when you place trays of food on the rack. Very dangerous when a tray full of hot food falls when you are trying to move it. Control panel is now faulty and creating a toxin type smell and shutting the stove and oven down. I am basically afraid of my oven. Sears wants nothing to do with taking responsibility for these product defects. I will never again purchase a Kenmore product. Getting rid of the oven tomorrow and purchased a Whirlpool product. It pains me to not fight the battle but I cannot do without a working oven. I have also read so many other complaints similar to this one from other consumers. I will not recommend anyone to buy a Kenmore range.
Published: September 10, 2014
Lisa of Old Bridge, NJ
Source: consumeraffairs.com

Has lasted for years after many uses and many kids with tons of dirty cloth
Has lasted for years after many uses and many kids with tons of dirty clothes and a dirty husband. Even had shoes thrown in and still runs like a champ. Plus no lost socks! Works every time all the time. Even dries faster than other dryers Ive used and its great for quick use, plus I love all the options. The price is definitely worth it. I love the appearance of this dryer. It fits my decor greatly and matches my washer perfectly even though they are different models. Its very sleek and looks like a much more expensive dryer and its a mid range price dryer. I love that it looks like a high end dryer. This isnt your mothers dryer, with the old knobs and buttons. I love how this dryer looks.
Published: July 1, 2016
Rachael of Phoenix, AZ
Source: consumeraffairs.com

Price could be better, the cleaning is easy and oven works great. Personall
Price could be better, the cleaning is easy and oven works great. Personally I have a Imperial Flair from the 60s and I love this one better. Should make a new one last longer. Color choices more would be better.
Published: February 8, 2021
Tamela of St Cloud, MN
Source: consumeraffairs.com

3 days ago, March 29, 2013, I was using my range to cook bacon. I had it se
3 days ago, March 29, 2013, I was using my range to cook bacon. I had it set at 375 degrees and had just checked the bacon and determined it had another 7-10 minutes to cook. I left the room for a few minutes, and after about 5 minutes, I could hear a beeping. My husband asked me if I wanted him to shut off the timer, but I said, I didnt set the timer. The stove kept beeping non-stop, so I returned directly to the kitchen only to see “F10 - ERR” on the touch screen. I opened the oven and smoke poured out. I quickly closed the door and my husband ran downstairs to shut the breaker because nothing I could do would stop the beeping. With the stove shut off at the breaker, I opened it and took out my burned bacon; and the room was filled with smoke. After doing some research online, it appears that the error means that the heat is considered to be runaway and at a dangerous level! Are you kidding me? I would like to know how long Sears has known about this issue, and why they have not informed people about this problem. What if I had a roast in the oven and had gone outdoors to do some work? This will be the 6th issue I have had with this range. So far, the brain was fixed once then replaced; the triple burner had to be replaced as did the whole glass top. The last item was the door as it warped and stained during a regular cleaning. I do not trust this range anymore and want it replaced. It is a lemon! It is unsafe and at this point, I am afraid to even turn the breaker on. Sears needs to step up to the plate and stand behind a very expensive range. This range broke down within 3 weeks of delivery to me and then again a few months later. It has been nothing but one thing after the other and I am done with allowing it to be repaired. It is a fire hazard! God forbid my new home would burn down due to Sears not replacing this lemon they have sold to me. It is time to replace it or give me my money back. I will never buy a Kenmore product again! Ever!
Published: April 2, 2013
Kathleen of Wallagrass, ME
Source: consumeraffairs.com

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