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Kenmore Refrigerator Error Codes
If you're looking for help fixing your Kenmore Refrigerator, look no further! Our comprehensive Kenmore Refrigerator error code guide will explain common issues, provide tips, and show you how to read your model's error codes.
ERROR: er 1F or er If
PROBLEM: Main control board lost a feedback signal from the icing fan motor for over 114 seconds
FIX: Fan – located in the rear of the freezer section and supplies cold air for the compartment where the ice maker is located
ERROR: Er FF
PROBLEM: Evaporator fan failed
FIX: Fan motor, control board – wiring harness
ERROR: Er FS
PROBLEM: Freezer sensor error
FIX: Sensor – wiring – connector problems
ERROR: Er rS
PROBLEM: Refrigerator sensor error
FIX: Sensor – wiring – connectors
ERROR: F dS
PROBLEM: Freezer defrost sensor
FIX: Sensor short – wiring problem
ERROR: r dS
PROBLEM: Refrigerator defrost sensor
FIX: Sensor short – wiring problem
ERROR: Er HS
PROBLEM: Humidity sensor
FIX: Sensor short – wiring problem
ERROR: Er IS
PROBLEM: Ice maker sensor
FIX: Sensor short – wiring problem
ERROR: Er SS
PROBLEM: Pantry sensor
FIX: The pantry is the deli drawer. Short in sensor or wiring problem.
ERROR: Er rt
PROBLEM: Room temperature sensor
FIX: Short in sensor or wiring problem
ERROR: Er It
PROBLEM: System error inside ice maker
FIX: Self-test ice maker routine
ERROR: Er gF
PROBLEM: Flow meter error code
FIX: Water pressure – flow of water
ERROR: F dH
PROBLEM: Sensor did not get over 40F in defrost
FIX: Faulty fuse – heater – control board
ERROR: r dH
PROBLEM: Sensor did not get over 40F
FIX: Faulty fuse – heater – control board
ERROR: Er 1F
PROBLEM: The fan for the ice compartment failed
FIX: Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed
ERROR: Er IF
PROBLEM: ice compartment failed
FIX: Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed
ERROR: Er CF
PROBLEM: Condenser fan motor is defective
FIX: Condenser fan motor – wiring – control board
ERROR: Er CO
PROBLEM: Communication error
FIX: Communication error between main board and display board
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Kenmore Refrigerator Error Codes
Kenmore Refrigerator fault codes
Kenmore Refrigerator diagnostic codes
Kenmore Refrigerator error symbols
Kenmore Refrigerator common faults
I had a Kenmore refrigerator many years ago that outlasted itself by many years. My family and I loved it. When it came time to be replaced, there were no models at that time that would fit in the assigned space since I had my kitchen remodeled.
Kenmore has been the only brand I have used on any major appliance and it has always proved to be reliable, dependable and worth every penny I spend on the purchase. Kenmore is/has been the only brand I have ever considered purchasing. Their refrigerator seems to work better than other refrigerators. It keeps things cold. However the plastic drawers do not seem to stay on track real good when loaded. There needs to be some way to make them more sturdy to where they fit on the tracks and stay on them better. Other than that, it serves our purpose
I have had no problems with my refrigerator at all, keeps everything good or frozen as it should. I would definitely recommend Kenmore and if I need to replace mine that is the brand I would definitely purchase.
It was a reliable fridge for many years. Never had any problems with it. It was fine until it needed to be replaced.
This refrigerator runs fantastic, I love it!! And its so quiet, which is a huge plus, considering how loud some refrigerators can be. Theres also the fact that it is quite large on the inside, as opposed to some brands which look much larger on the outside than they actually are on the inside.
The size was great for a family of 5 and never had a problem. We have 2 dogs that shed and the hair is always under the refrigerator but even this did not cause a problem. Had it for over 28 years and ran great. The size was perfect for a family of 5 but the freezer section was a little small and could have bigger. We did have a stand alone freezer also that really helped. Was a plain white refrigerator with textured sides and front but it was very easy and simple to keep clean. The inside had adjustable shelves that helped with cleaning also. I really do not remember what we paid for the refrigerator since it was so many years ago but since it lasted so long I would consider it a really great value.
Its a great fridge. My only complaint would be it stains easily and its hard to get clean sometimes but overall Im happy with the fridge. Its a great size and fits all my stuff. I could maybe use more freezer space though. It looks great with the other colors in my fridge and works well with stainless steel. Im quite happy with the color. I got this fridge from a neighbor so it was a particularly good value.
BUYER BEWARE – KENMORE REFRIGERATOR. November 30, 2016 I purchased a Kenmore Elite 795.74093.411/Seri#607R00046. June 25, 2018 it stopped working (less than 18 months), I lost everything in it. I phoned Sears and found out that it was no longer under warranty and I will have to pay full price. I went online and looked at the Consumer Report - out of 54 reviews - 38 are 1 Star. Sears - out of 55 reviews - 37 are 1 Star. Amazon has 2 reviews - 1st is out of 3 - 3 are 1 star / 2nd review is 2.5 out of 5 stars with a 67% 1 star rating. TopRefrigerator Reviews.com 2,696 Views – 2.32 star out of 42 votes. NO RECALL was done on item.Sales clerk at Sears in Rancho Cucamonga, CA on Friday June 29 2018 around 6:45 p.m. – She told me that KENMORE does not make refrigerators to last, that is why you have to buy the extended warranty which cost $499.99 and keep it current for any future problems. NOTE... it only covers 25% cost of parts. I was also told by her that Kenmore is not a Sears Brand. Funny when I look up Kenmore all phone numbers lead to SEARS.
I had it some time ago, but I dont think I had any major problems with it. I replaced it just to upgrade my kitchen. At that time I think the fridge was still working fine. But we really needed a bigger one and decided to get a side-by-side with a bigger freezer. That was about four years ago. We had to sell the house due to a family situation. We moved into a house owned by my mother which already had an adequate refrigerator which is not a Kenmore. But if we do need another one, I will definitely look into getting another Kenmore. I believe they are well-built, they seem to not to require much repairs and they definitely last a long time.
I have had my refrigerator for almost 20 years. The only problem I have encountered, after 15 years we had to replace the ice maker. It is in perfect working order but in the future I will purchase another Kenmore.
I like Kenmore because it’s made by Sears and this white, wide top, side by side, frost free refrigerator is next day free delivery. Its with a 10 yr warranty which is the best deal Ive seen in years.
The Kenmore fridge has worked steadily with no problem for 4 years now. It keeps food as cool as it needs to in an even fashion unlike some fridges which are colder in some spots. Nice and roomy enough to hold everything we need it to. Runs quietly. It has side by side doors. Kenmore had it reasonably priced and has been worth it. Bought it and it was delivered the next day.
I like the size of the shelves, the deep-set bins for produce and the overall quality of the refrigerator. However, the depth size is a little larger than my counters so it sticks out and I would prefer it be even with my counterspace. Other than the size of the Kenmore refrigerators offered, their quality is top-notch. Ive purchased Kenmore products since Ive been married. My first home came with Kenmore appliances and I never had a problem so when we purchased our second home I decided to use Kenmore appliances. It is a reliable product.
I bought it (Model 65633) on 10/24/04 and have had the repairman out here at least 10 times. Now it is not cooling and ESP is saying it is the lines in the freezer and they will not fix them. We have a refrigerator in the garage for the last twenty years which my husband grew up with and it has never had a repair. There is no quality to your product and we will never buy a Kenmore again. I have told family and people who come over the same. What is wrong with your product? Initially, we were using A&E Repair at 800-905-9509 recommended by Sears. Thanks to them, the ice maker still does not work.
Do not buy any refrigerator from Kenmore. They do not stand behind their products. I have a two year old refrigerator (Kenmore elite refrigerator) that has rust spots all over the outside doors that should be a defect in the material but they refuse to do anything about it.
My Kenmore refrigerator has a good variety of temperature controls and the freezer keeps everything frozen. In addition, there is plenty of room. The freezer has a wire shelf in it so I can fit a lot of things in there and the shelves on the door of the refrigerator are adjustable which makes it easy to fit anything I want in the door. I also like the white matte finish which has not rubbed off since Ive owned it and its easy to clean. I have had this refrigerator for over 15 years. It is still running good and I have no intention of replacing it anything soon. It is definitely worth the price.
It works really good. Definitely worth the money I paid for. I have no problems with it. I would recommend to other people who are shopping around for a refrigerator. It is a good size. It is hard to buy a lot of food at the same time since it isnt too big. I wouldnt recommend it if you have a big family. I am very happy with it. It is nice and expensive looking. I like the way it looks and feels. I would recommend to all of my friends. It was definitely worth the amount that I paid for. I love it! The product has been working amazing since the day I got it. I would consider buying another one just like it.
Large freezer, able to fit several weeks of food, helpful for large families. Indoor ice maker and water, extremely nice feature. City water was filtered without an extra system being installed. And no extra freezer space taken up by trays. Large deep freezer drawers for extra storage. Adjustable containers in door made it easier for more storage in the main fridge. Allowing for bulky items such as milk or pitchers to be stored in the doors. Cleaning was simple, with parts all being removable. Parts dismantled and reassembled easily. Large and bulky making delivery difficult. However, replacement parts were expensive. Also, no color choices other than white were available.
I enjoy our Kenmore fridge. It has plenty of space for a lot of groceries. If I had to say on anything negative it would be how hard it is to clean out ice drawer. It has made the ice have a funny taste and theres even been debris - maybe rust.
Sears Kenmore Elite Refrigerator is junk. Weve had our fridge for 5 years and have had repairman out 4 times. Always a hassle and never can diagnose and fix it in one or even two visits. We are done with Sears. Never again.
It was spacious, kept everything fresh at the right temperature. It never ran out of ice and the shelves were big enough for watermelons and gallons of milk. Everything was able to be organized effectively. The freezer could have been bigger but I love frozen pizza. It was very sleek and shiny. It definitely had a modern feel to it and I enjoyed the sleek design. It is the closest thing to a fridge from the future. The fridge is a very good value. For the type of refrigerator you get, it is very cheap. The materials it is made of feel expensive. I also couldnt find a better fridge for the price.
Work wonderfully, would recommend this fridge to every single person I know, all my realities, the whole universe. This is the best, I tell, the best. It is a great size. It could use a bigger freezer, that would be my only complaint. I cannot fit enough in the freezer, always running out of room. It looks pretty good but hard to keep clean from fingerprints. It would be nice if they werent so expensive.
Works well, super effective. Eco-efficient. Saves time and money. Keeps food fresh and at a constant temperature at all times. Absolutely love this fridge. Fits all of my items and keeps them organized so I can reach them at a timely manner. You open the fridge and you see everything at once. This fridge is absolutely awesome. This fridge has a sleek modern appearance and for the price, it makes me look like a rich person. Everyone needs this fridge because it will make their home look amazing. Absolutely the best you can buy for tour money. Ill definitely only use Kenmore appliances from now on. Very very affordable and efficient.
It keeps food cold and not much maintainance. I like kenmore products. They are reliable, easy to use and last a long time. I would tell my friends and family to buy a Kenmore. The refrigerator is perfect, it fills my every need. The bins keep food and vegetables fresh and crisp. The freezer keeps ice cream frozen. It white, and easy to clean. It rolls forward so you can clean behind it, and then roll it backwards in its place. The color goes with anything. The refrigerator has a lot of space and the freezer holds a lot of foods. The refrigerator is energy efficient, has adjustable coldness levels and is worth the amount of money I paid for it. It keeps food at the right temperature 35 degrees Fahrenheit.
I purchased my Kenmore side by side in the spring of 2013. It wasnt until the summer of 2014 that it began to make noise. A loud humming noise. I havent had it looked at yet because it still freezes the food.
The ice maker is very easy to maintain. We change the filtration as recommended by Sears. Our crispers keep our food fresh very well, the freezer is excellent, we have different compartments. However, I would improve the outside ice delivery service, so your ice can be crushed or normal size cubes, a third addition to the Kenmore. We have been married for 45 years, raised 4 children, my spouse was Army for 20 years and we took our 2 Kenmores wherever we went, some have 220 watts which is what Europe uses. That was a great help so we did not have to purchase transformers overseas, we have always had two Kenmores as we like to shop at the Military Commissary and get a great savings along with our wonderful Kenmore refrigerators.
It keeps everything at the right temperature and the freezer never frosts over my food. The crisper drawer is the perfect size. The shelves are the proper height for beverages also the crisper holds my vegetables perfectly and the shelves in the door allow me to place many bottles of various sizes. It is a very clean cut looking refrigerator. It is easy to keep clean and I loved how I was able to choose which way I wanted the doors to open because of the size of my kitchen. It was a perfect value for the size of the refrigerator. And also the appearance and choice of colors along with the cubic feet in size.
All Kenmore refrigerators has very good appearance. They are low maintenance and easy to clean inside, too. The refrigerators has various sizes, plenty storage and will hold almost anything you would want to put in. Out of all the different refrigerators I have, Kenmore is the best brand and the best performance. It is very dependable, keeps food fresh and seems like it last forever. Value is very high and worth the price you pay for. I would recommend to anyone.
Ive trying to my fridge fixed since March 2016. Its now September 15th 2016 and my manufacture warranty will run out in the next 10 days. Problem: Ice doesnt work. Beeps for no reason (thinks a door is open when that is incorrect). All lights do not work (If I unplug the unit, the lights work for about 5 minutes). Issue with service: Ive been contacting Whirlpool customer service to fix a Kenmore product (Sears told me to call them). They have sent the technician 6 times. Nothing has been fixed. They have changed many parts but with no change in the actual problem. Im worried that theyre just trying to wait out the 12 month warranty and then Im stuck with a broken fridge... Ive tried calling Sears many time. Both Sears and Whirlpool are unable to solve the problem. Sears says they cant touch the product until after the manufacture warranty. That doesnt make sense to me. Please be very careful with Kenmore products made by Whirlpool. They dont care.
We like this refrigerator because it fits well into the space we have and still stores plenty of stuff. I wish the cold water came out faster, but that is really my only complaint. Again the size is perfect for the space we have in our kitchen. It is taller than other fridges we have had and not as deep, but that is exactly the size we needed. It makes up for the lack of depth with the increased height. The stainless steel doors are a nice sleek, modern look that we enjoy. They are still magnetic which allows us to mount pictures and notes with magnets so we are happy with its appearance and functionality. This fridge was a bit more expensive than others weve had, but we like the look, form, and function of this unit. We would buy it again.
Works great. Except for middle drawer sticks and I have to really pull on it to open it. And sometimes not everything in the freezer freezes. Its a good size, however I would like a larger freezer because I like to buy larger quantities and divide and freeze them. So for me I usually have to stack things just right and usually always have things fall out at me. It looks fine for an older fridge. Its a big white box. Im not really a fan of the white right now because of the handles and doors are constantly dirty from my son and fiance. We did not purchase this fridge. It came with the house when we bought it. But even if we had bought it, the value for it being an older model is good for the function and space.
We have had our freezer top fridge for over 15 years now. Only issue we had when we first bought it was trying to squeeze into our narrow doorways in the house into our kitchen. Its just now starting to go and needs to be replaced. So, with proper care, a new one could last for at least 10 years.
The Kenmore refrigerator worked well. It ran well, had a lot of space, looked nice. The temperatures stayed constant, it was easy to open and close. I really liked my Kenmore refrigerator.
It lasted for about 10 years and gave me trouble free service all the time. Never had to have it repaired. These older made models always lasted longer and were made in America. Had plenty of storage space and the freezer was real big. It made ice cubes in about an hour.
I bought a Kenmore Elite refrigerator in October 2010. Two years later, the door is completely broken. The ice maker stopped working after a year. All produce freezes in the crisper. This is a poorly designed refrigerator. The door spaces are too small to fit more than one or two items. The light hangs into the top shelf and prevents items from fitting there. For some reason, there are bars hanging under the shelves that prevent items from fitting also. All round poorly designed appliance.
I bought this Kenmore Elite refrigerator in 11/15 and its first service call was 5/17, barely 18 months later. The Freon needed to be replaced due to a faulty valve (which will recur in about 2 years due to a design problem) -- that cost $400. Six weeks later, the food was not being kept cold and now Im told the compressor needs to be replaced! And the warranty covers the parts, but, of course, not the labor. Save yourself time and money -- DO NOT BUY KENMORE ANYTHING ANYMORE! This used to be a trusted name in appliances, but no more. The washer I bought 9 months ago doesnt get clothes clean (another review).
I thoroughly enjoy owning a Kenmore refrigerator. It has worked very well for me for a long time and has had no problems. I would definitely recommend to others having a Kenmore refrigerator.
Bought a Kenmore Elite Fridge in December 2013, when remodeling our kitchen. The compressor went last week, June 2019, and there is no 10 year warranty on Sears LG compressors. LG Canada was useless and stated even though it is their product, they are not responsible for its compressor. It’s a $3,500 fridge and we’re out the major cost of a new compressor. A class action suit in the USA gives us food for thought. Don’t buy Kenmore Appliances and especially not LG Appliances.
I have been a Kenmore brand customer for decades. Purchased a Kenmore Elite refrigerator 5 years ago and it died last week. Called Sears and was told the earliest appointment they had available was two weeks in the future. They provided the name and number for another repair company who might be available sooner. When I called that company, they wanted to charge me nearly $300 for a service call. I promptly hung up the phone on that rip off artist. I called Sears back to ask how much they charge for a service call and was told $99. I could not believe that Sears would provide a referral to such a company. I finally found a local company who for $89 plus an extra emergency fee of $45 came out the next day to diagnose the problem. Turns out the compressor died. While the fridge no longer has a store warranty, the compressor has a 10 year manufacturer’s warranty. So I call Sears to order a new compressor. I am told that they cannot work off of a diagnosis provided by another company so I am back to a two week wait for one of their technicians at a cost of $99 for the service call, to come out and tell me what another company already has. Then after that the part has to be ordered and the repair scheduled. Plus I have to pay for labor charges to have the new compressor installed, which I am sure will come to hundreds of dollars. While I am tempted to purchase a new fridge I decided against it. If the new compressor lasts 1-2 years it allows me to defer the price tag of a new refrigerator for at least 12 months. This piece of crap ran nearly $3k with delivery and install. We were told by the repair guy to stay away from Kenmore, LG, Samsung and Frigidaire because they are all a bunch of crap with a lot of issues. Apparently these brands just stick their names on products manufactured by other companies. Needless to say I will never purchase another Kenmore appliance or the other brands noted by the repair technician.
Like it - works well and keeps things cold. All you have to do is plug it in and it just runs all on its own. Did get the fridge in white and it does seem to show everything so have to wipe it down a lot. Its roomy and holds enough stuff easily. It looks real nice when it is new but over time it gets dirty and will look pretty bad if you dont clean it all the time. If you have a husband or kids it will get really messy really quick.
Kenmore French Door Bottom Freezer Model 253.7031 Purchased 12/12. Warranty up 12/15. Bought Home warranty this month 8/16. This has been a very poor appliance. Had it just a few months and ice maker quit. Tech came out and did a workaround to get it to run. Has always been noisy and didnt cool as it should. Warranty on fridge up six months ago. Called due to a leaking problem. Sears sold me home warranty. First 30 days will only pay out $500.00. Tech came out and said that it was structural and could not be fixed. No insulation in the back. No wonder it was noisy. Sears is not backing it other than $500.00. This is a sealed component and should be covered for a longer period of time. I spent close to $2000.00 for this fridge. I want the $500.00 to go somewhere else to purchase and they refuse. Why would I purchase from them again? Sears no wonder you are going under. Poor quality appliances. I called in and was transferred to four different numbers. You need to work on the customer service. I do give them credit that every person I spoke to knew this was a problem with the fridge.
I am enjoying my Kenmore refrigerator. I have not had any problems with it. It keeps my food and beverages cold. I really would recommend this brand to anyone who is considering buying a refrigerator. It also comes with an ice maker and I have not had any problems with it. I believe I made the right choice when I chose to buy this particular brand. I would not hesitate to buy another one if I ever need to purchase in the future.
It is great. It has a lot of capacity and the freezer produces ice quickly. Very resistant to scratches and wear and tear. This fridge is the tank of the refrigerator world. It can hold well over a month’s worth of groceries plus a lot of freezer space for steaks, ice cream, anything you can imagine. This fridge will meet your needs easily. It looks awesome and the finish holds up to scratches and peeling. It still looks new after 5 years of daily use. It will hold up to anything you try and throw at it. It is perfect. It has held up very well. Over the years still works great. It looks like the day I bought it 5 years ago. Its value should increase after such a long time working flawlessly.
I have been very happy with my Kenmore refrigerator. It is energy efficient so it helps me save on my electric bill. It has never broken down. It is quiet. No frost buildup in the freezer, and no freeze up of foods in the refrigerator. Problems I have encountered with past refrigerators. The price was very reasonable and Sears backs up all their products. I couldnt have asked for more out of my appliance. If you are in the market for a refrigerator I definitely and strongly recommended for you to look into a Kenmore.
Freezer is small and doesnt stay very cold when it is full. But it is reliable. This is our secondary fridge and we use it mainly for drinks. Not a ton of room on the shelves. I cook in large batches so I always have tons of leftovers. The freezer seems like it is always overloaded. There is not really room in the fridge for really large containers or a multiple layer cake. This fridge is in our basement so it didnt need to be fancy or stainless but it looks good, has clean lines, etc. This was a lower end model, purchased to be a backup unit in the basement. I only need it to do one thing which is stay cold. And it does stay cold reliably, so Im happy.
In the summer of 2018 I renovated my kitchen. All Kenmore brands. Fast track to summer 2020 and I now have Whirlpool refrigerator. My Kenmore refrigerator is totally not working. I am very disappointed. Model #79573106710 and serial #805trop634. I was even told by a Sears technician that those refrigerators are notorious for motor problems. I called sears on two occasions to rectify the situation. They would not budge. I would advise anyone looking for a refrigerator to stay away from Kenmore. Their fridge are made by LG. Buy American such as GE, Maytag, Whirlpool. I paid for my experience.
It was a great fridge. Kept up on making ice even when it was so hot and humid outside. Always kept beer or soda cold and not just cold but just the right coldness. Kept our fruit and veggie good for a long time. It seemed longer than our old fridge one did. We are a big family of 6 with 3 boys one girl so we would do most of the shopping one time a month besides odds and ends and it would hold 400-500 of meat and everything else as well. It was a basic look fridge with the freezer on top, the ice box on bottom. It looked good next to our white walls. We got it from my mother when we first moved out to the state we live in. We had it for 3 years and then when we moved we updated to a bigger one and sold that one for 100 bucks.
This is a standard fridge that will last a lot longer than you might need and will effectively cool and keep your foods fresh. The performance considering the length of time it can be in use is impressive. The size of this fridge can accommodate any normal familys requirements for food cooling and storage as well as freezing solutions. The size is more than adequate. The look of this fridge is a standard white fridge with the handle and ultimately nothing needs to be changed. Its just fine the way that it is with the classic design appeal. Considering this is one of the lower end models, its rather high quality and therefore the value is rather high when considering how reliable the model in general is.
The fridge keeps everything cool and Ive never had problems with it at all. The insulation that it has is simply amazing. I would highly recommend this refrigerator to all consumers that are interested. The size is just perfect for your modern home kitchen. Its a great size but doesnt take up too much space at the same time. It wasnt a hassle for the delivery guys to put it in my kitchen. The overall appearance is stellar. As said before, it has a very modern and futuristic look to it. One could be proud of their whole kitchens appearance due to the fridge itself. The value is just a combination of the awesome size and quality. No problems, leakage, or power outages. Its the fridge that everyone wants and dreams of having.
Its a nice refrigerator. The ice maker makes my ice continuously and it has never been empty when I went to get ice. It has always been a reliable refrigerator. It always has kept my food fresh and has never failed me and my family. I like the side by side with the people who live in my house. It is good for the amount of storage space needed to store the amount of food needed to feed my family. I also like the fact that it is a long-lasting refrigerator and freezer.
My mother purchased the Kenmore refrigerator/freezer model #253.7060. After only 2 1/2 years of ownership, the compressor stopped working. The repairman said it be $666 to replace it, repair was not an option. Thats the price of a new fridge! This is a poor product. I would not recommend its purchase.
We purchased Kenmore Elite refrigerator on September 5, 2012, thinking it was an Elite brand. It worked fine until 2 days ago October 25, 2017, 7 years later. We came home and found the freezer food are thawed, soggy, the refrigerator inside was warm and food were starting to smell. It seems to be the same problem most owners have, I realized, after reading all the complaints about this Kenmore Elite refrigerator. The electronics on the door lights up and there is still the same noise the refrigerator makes, as if it is still working, but, inside it is warm and food are spoiled. I called the number that is posted inside the door that is posted: Sears repair 1-800-367-6010. I was told because I did not buy a warranty that he will transfer me to the sales department.The sales person was able to give me the details as far as when I purchased the refrigerator, however, the warranty is good only for 1 year but the parts are good up to ten years. For $139 she can send someone to my house to check but it will be on November 5, which is 10 days later. I found there was a recall on LG and Kenmore Elite in 2004 for the same problems. Obviously the problem has not been fixed and Kenmore Elite models all should be recalled again.
Today came home to a new refrigerator not working! Lost food in both the freezer and refrigerator. Called Sears/Kenmore, told it would take a WEEK before a tech could come out! They put in an emergency order and am waiting. Incredibly disappointed as I bought the entire Kenmore Pro series for my brand new kitchen!!
We made the horrible mistake of buying all Kenmore Elite appliances at Sears in April of 2015. The nightmare started with the delivery of some of our appliances where we were literally stood up by the delivery service on 3 different occasions, no call, no show... My husband and I were both working freelance jobs at the time. If we dont work, we dont get paid, so you can imagine how frustrating it was when we had to repeatedly take time off for these clowns to grace us with their presence, only to have them not even have the courtesy to call and cancel. They have zero respect for their customers. We had issues with our washer machine a month after purchasing it and now our $2500 Kenmore Elite refrigerator has suddenly stopped working. To kick it up a notch, a technician was supposed to come today to diagnose the issue for $99, but surprise, no call, no show. He was supposed to arrive between 3pm-6pm, so I again took off of work and waited around all day. At one point I logged into my appointment page and saw they had pushed his arrival window to between 6:45pm and 8:45pm. Knowing them and their horrid track record, I even called to make sure he was still going to come today and explained how I had taken off of work and couldnt take another day off, etc. The woman on the phone supposedly put me on hold while she called my technician to confirm and then told me he was definitely still coming and would call me when he was on his way... He never called. Later on I checked my email and at 7pm they emailed me to say my appointment had now been cancelled and rescheduled for Monday. I called them right away to ream them out and the best they could do for my inconvenience was give me 20% off on whatever the cost of the service will be. PLEASE STAY AWAY FROM SEARS. I could write a novel on the hell they have put us through. They DO NOT CARE about their customers and their products are complete garbage. Even their own repairman, that fixed our washer machine, told me their products are cheaply made in Korea and to stay away from them and LG (which is who makes Kenmore appliances)! Its sad because they used to be a good, dependable company, but they are nothing but con artists now.
It is very durable and works well. Its sturdy and never has any issues. It will last longer than your average refrigerator and it has lots of interesting features and functions. It is a good price and not too big or not too small. Its not a hazard and it doesnt take up too much room in the kitchen. I think everyone should buy this type of refrigerator. I think the modern design is very cool. It has an interesting model to it and its very appealing to the buyer and its worth buying. It is a great price for what it is. I think the value is great on this refrigerator. Its got a sleek design and it is long lasting. It seems like it will last longer than any refrigerator Ive ever owned and thats a good thing.
If I can give 0 stars I will and this is my first review of any product ever. Please DONT buy the side-by-side Kenmore Elite refrigerator. Our refrigerator is 4 years old just got out of a 3-yr warranty when it stopped producing ice. We had a $99 Sears technician come over to our home to look at our ice dispenser problem. It didnt have any problem with the water dispenser so we thought its an easy fix. The technicians diagnosis is to replace the whole door which COSTS $1716.50 (parts, tax & labor included). WHAAATTT!! But if I get the Sears home warranty its 50% off. The repair costs more than what we originally paid for it. I just want other consumer to be aware of this product so you dont make the same mistake.
A good refrigerator. Performs well. Only problem with it is the unique feature of reversing the doors to different sides. Which after doing so the door wont seal shut when you close it. Minor thing that and to take it through a normal size door, to change rooms. You have to take off the whole door. Other than that you make a good product. I would like someday to try one of your fridges with automatic ice maker.
Kenmore 795.71023 Bottom Freezer Refrigerator - I purchased this refrigerator in 2011, and it stopped working late last year (no longer kept food cold and/or frozen; eventually, there was no cooling whatsoever). The first local repairman came out in January and said it was probably the compressor, and did not do any testing because he said that it would void the warranty. He charged me $59 and said to call Sears. I called Sears and was shocked to discover that this compressor only had a one year warranty (and no, I did not purchase the extended warranty).After researching this fridge and the specific LG compressor, I am even more shocked by the poor quality and track record of this compressor. After the initial $1,400+ purchase, am I really supposed to spend another $700-$900 dollars to have this fridge fixed, having owned it for only 4 1/2 years? My previous fridge was a Kenmore and was still in working condition after 19+ years, which is why I purchased this brand. All I have been offered is the ability to make a service call, minimum charge of $95. Really?
It did all of the things that I needed it to do and it fit in the space that I had. I would have preferred a larger one, but space was limited in my kitchen. I wished I could have had one that had a slightly larger freezer area but they were space constraints.. Otherwise I was completely satisfied. It had a good clean look, of course. I could only choose from either black or white. Again it had to do with the size that I had room for. The value of the refrigerator, freezer was very good for me. I purchased from sears and I was even able to receive a refund for the entire cost of delivery.
With the Kenmore Refrigerator, I loved the double door, ice maker cubic feet/capacity, adjustable shelves. However, the interior light bulbs could be more reachable and the freezer could be brighter. Also, the motor on the water does sometimes get noisy. Nevertheless, Ive always chosen Kenmore products and Ive been very satisfied with their warranty and replacement policy even on older products. I have a particular product of Kenmore that I have used for 10 years in my business.
A great refrigerator, plenty of freezer space and shelving in the main cold section. Easy to keep clean and easy to use. I will definitely be buying another since I moved and the one here is not as good. Its capacity was enough to take care of all my refrigerator items and food. The shelving had enough room for even larger items that I needed to keep refrigerated and all of the condiments that I use on a regular basis. And, the drawers for my fresh vegetables and meat items always kept them as fresh as was possible until I was ready to use them.I like my refrigerator in a white color, and it was very easy to take care of the outside and keep it clean and fresh looking. It fit beautifully in the area in my kitchen where it sat. It helped to make my kitchen look clean and bright. It is a very functional refrigerator and kept my fresh grocery items in great condition. I knew that all the food in it would be in good condition when I got to it.
Quality, reliable, and built as solid as sears. Top notch performance. Been using it for over 5 years and never had any issues with it. Everything works beautifully. The freezer can hold all the familys poultry and meat for all our get together. Very big space for the dairy, veggies and baked goods. It is exactly what I need. Size was to store all the refrigerated goods, roomy right temperature. Fits well in the kitchen without being in the way of anyone or thing. Its just the right size for self or family, is very nice, beautiful, white color. Easy handle to open and shut. It is worth the value I paid for. Its nice appearance, easy to handle and take care of. Nothing complicated in using. It comes with owners manual of operation.
I could purchase it thru Sears Outlet for reasonable price and I could adjust temperature for maximization for freshness. I also like how the shelves were spaced for easy access and the ice maker was quiet. I like the size of the refrigerator for a single person. I liked the size of the drawers and the freezer was roomy. But I would improve on the stainless steel finish so that it does not leave smudges and drips so easily and I would also improve on the humidity feature on the drawers.
I purchased a Kenmore refrigerator about 14 months ago. The thermostat and tower had to be replaced. It cost 400.00. I received no HELP from Kenmore or Sears. They told me my warranty ran out. The people in the call center are useless. I will take this matter further. All I want them is to pay for the parts. They said NO.
It has some issues with the ice maker - but overall satisfied. It is a side by side - and I do like that and it runs quite well. Also, some of the shelves in the freezer are pulling out of the wall.
Very efficient and quiet and also very easy to use with little or no help at all. Its great. I will/wish all of your appliances worked as quietly as that brings to memory when my fridge went kaput. You can fit pots and pans and skillets and soil washers. It also will allow you to put in coolers if theyre not of great size and does get those clean especially after camping and fishing. It has a really Sleek look. Very small in size and fits in the smallest Corner in my kitchen but still is very easy to access. It was the best one that we saw for sale at the time especially for the small size. Besides having a very Sleek look and being small enough to fit in the corner of my kitchen the value seems fantastic as it has a really new look although it is not too old. I really do love it.
My Kenmore worked well for the first year but after that it started freezing up at the bottom and then melting and leaking water. I would clean everything out and it would work ok for a while and do it again. I had to replace it. That kind of appliance should work for more than a couple of years.
Kenmore has always produced great products. If you were on a budget, this is the way to go. Very nice fridge for the price. The interior of the refrigerator is very spacious and drawer size was excellent. The cooling was very good and it kept a constant temperature, in the refrigerator and freezer. My personal choice for a freezer would be on the bottom. But the top freezer worked fine. It is just a matter of taste. But didn’t have an ice maker. My current washer and fryer are Kenmore too, and I’m very happy with them.
We shopped around and considering the price, warranty, and features the fridge met our family needs and expectations for the needs of cooking and storing food. The fridge was reliable, energy efficient and it worked for a long time not needing repairs. We like the ease of cleaning on outside and wipe down and maintaining. The most difficult part of cleaning is usually the inside but this one was fine. But it could have a better ice maker. We have historically had good experiences with the Sears brand of appliances, but sometimes the ice clogged up and didnt dispense as it should needing some manual fixing.
Kenmore is a good trusted product our family has used for many years. It runs very quietly, efficient energy, keeps things cold, but does not freeze food inside the refrigerator part, freezer keeps food frozen well, ice cubes are always ready when needed. We also like the side by side feature, has a water filter system, everything my husband wanted. However, filter needs changing too frequently, wish a longer lasting one could be produced. And the ice dispenser should be larger, as sometimes ice gets frozen into a big block.
Im very happy with the Kenmore refrigerator. I have owned it for many years and its great on performance, its energy efficient, and it keeps food very fresh and cold. It is standard size and quite roomy on the inside, but if you are like me, you always need that extra bit of space and I wish it was just a tad larger, so I will step up next time. Its quite nice-looking for an average refrigerator, but does not have all the bells and whistles of newer, fancier models, like the chrome finish and water attachment in front. Its a very good value and as good in comparison to newer, more stylish models.
Very satisfied with performance. Would recommend this to others. Was always happy with this. Would buy next time one of these. In the future will hope this is modernized some more. The refrigerators size is a good because everything fits well in there with plenty of room for everything else. The appearance for this refrigerator is excellent because it looks pretty and cleans real well. I always get compliments on this refrigerator. I am satisfied with the value of this refrigerator compared to others. This is a good value.
We have a 5 year old Kenmore refrigerator and twice in the past 4 months the water line thats attached to the fridge has developed a crack lengthwise along the line causing extensive flooding in our house since we werent home either time it happened. Our plumber has ruled out any problem with the connector that connects the line to the external water supply braided hose. The plumber is convinced that Sears received a bad batch of 1/4 lines when they assembled these units.
Kenmore refrigerator are very reliable and last long-term. The brand has a very recognizable name and it is an AMERICAN brand which is a plus. Kenmore line is also available in many store locations. They are always modernizing their brand.
Very happy of its design. It fit our kitchen space very well. The freezer was the winner. We used to store lots of food. It was problem free until we moved. We used it for 5 years. It fits your familys needs. I am very happy with the freezer space and the door space. Holds lots of bottles which is easily accessible. Lovely. Stylish, fits my kitchen deco very well. Since we have all appliances in black and silver it fit in very well. It was not reachable for my hopping toddler, which made things hassle free. We bought it for around 1200 dollars and do not regret it. We got a good resale price when we moved since it was in good condition. Its a bit pricey but completely worth it. I would recommend it over other brands any day.
Quality material. Kept produce and other foods cold and fresh. Would recommend to anyone who is in the market for a new refrigerator. Knew the size I needed and wanted and this refrigerator fit the bill for what I wanted exactly. Plenty of room to store what I needed and then some. Gunmetal color went perfectly with the color of the rest of my decor in the kitchen. Really glad to have gotten the color I did when making the purchase. For the price that I paid and the quality of the refrigerator I got I couldnt be more happier. Solid material that doesnt dent and scratch easy.
We purchased four Kenmore applications 3 years ago… to my disappointment the refrigerator stopped working and I did not get an extended warranty. I thought if I was investing my hard earned money on a name like Kenmore it would last longer than that. But to my amazement even when I’m paying to have it fixed I have to wait 1 weeks to get it fixed. We took time off to get it fixed just to get a call at 4:00 that he’s not coming. Now we have to wait another 8 days before they come. I do not recommend anyone to purchase Kenmore appliances. We are not happy nor are we satisfied with their service or products.
I like Kenmore refrigerators exterior water/ice; stainless steel finish and brand loyalty, side by side with great storage capacity. At time of purchase, it was best value in comparison with other brands. However, the water filters for the ice/water were costly. Improvement on price of filter and easy access to replace. Also quicker process for crushed ice and not having the shards splatter outwards rather than all directly in receptacle. But have had many Kenmore products/appliances. All were reliable and easy to purchase. Helpful salespeople. Warranty and product replacement parts easy to pick up from store.
Runs quite and good. Stays cold and has a nice ice maker. These last a long time and could be used for many years. It outlast others and I would recommend it to anyone. The price is also good. The size is a standard to large size. It has plenty of room for all my foods and it has a good amount of freezer space. With this freezer I do not need to use a deep freeze because this holds all my foods. I love that it always stays cold and runs so well. I love the appearance of these refrigerators. They are very stylish and unique and fits in with the rest of my home decor and kitchen colors. Its a good value based on its size and color and it runs well and could last a long amount of time before having to buy a new one.
My husband and I had been newlyweds at the time and we shopped according to the price seeing as we had been raising a young family. My Kenmore refrigerator was reliable, but I suppose there could have been better storage on the door. The bottom storage drawers often became off track and the suction on the door was not strong. Unfortunately this appliance had been lost in a fire. We replaced it and would purchase a Kenmore if the opportunity should arise.
I find the freezer space to be sufficient, runs quietly, energy efficient. Refrigerator space layout is good due to the adjustable shelves. I find the interior space to be more than enough room for my needs. This is mostly due to the fact that I can adjust the shelving to my particular need. While not the most modern look, I find it looks very nice in my kitchen area. My kitchen has a more classic look so I do not feel the need to have the most up-to-date appliances. I feel my refrigerator to be a good value. It serves my needs well without having all the unneeded bells and whistles of more expensive models. Its energy efficiency helps to keep my utility bill lower.
Only had a problem with the Ice Maker once. Great Refrigerator/Freezer. It maintains constant temperature and the number of storage drawers make it a wonderful Refrigerator. The freezer has three drawers. One large with two different compartments and two smaller in depth. Certainly a very useful combination in both the Refrigerator and also the Freezer.
Bought a new Kenmore Pro 795.79993 fridge less than 2 years ago. Now I have no fridge. $105 on-site charge to diagnose the problem. Then they want $500 to cover labor - UPFRONT before they order the part. The compressor is bad....which in itself is another $500 but they are willing to cover the part. How do you make such a substandard appliance, not stand behind your appliance, and then refuse to cover warranty work or repairs on a substandard device? DO NOT BUY. I just threw out my spare 40 y.o. Frigidaire fridge that was in the basement. I didnt even get 2 years out of my wonderful new fridge. Disgusting.
I bought this fridge 8 years ago & havent had any problems. Now with Sears closing, I dont know what Ill buy next time. The last Kenmore fridge I had lasted 20 years.
Like most Kenmore products, we find our Kenmore refrigerator to be extremely reliable. It has been in operation in our home for 20+ years now, and continues to have no problems. Our last refrigerator was also a Kenmore, and ran trouble free for at least 17 years. We then moved, but I wouldnt be surprised if it was still running well.
I own a Kenmore refrigerator freezer that stands side by side. It also has a built in water and ice dispenser. Ive had it for six years and have never had trouble with it. The water dispenser has a replaceable filter which makes me feel more comfortable drinking it. It was put in storage for over a year through hot and freezing temperatures. It still works fine. I feel very comfortable with the size of the freezer, something I find many of to be too small. The shelves including those on the door, are adjustable. That has come in handy when placing large containers in it. I would recommend it to others.
Kenmore is a very popular brand. It has a good name and very good quality. The ref was very spacious and the freezer held a lot. I liked that it had an ice maker, a water dispenser on it, as well as a light I could turn on when it was dark. I had a white one and wouldve rather had black because with kids, it was hard to keep clean. But it was a great refrigerator. Kenmore has exceeded my initial expectations for sure, I would definitely purchase another Kenmore appliance as well as recommend the brand to my family and friends.
I bought my Kenmore refrigerator back in October 1999 and it still works so good today Dec 2018 that it will start freezing stuff in the refrigerator area after 3-5 days. Plus the freezer works great. My only complaint is the freezer is too small of a portion of the refrigerator. They should have taken more of the refrigerator to make the freezer bigger. I do have to limit how much freezer stuff I get. Frozen stuff that can be thawed prior to using. I will put that on my top shelf of the refrigerator if needed as that shelf will freeze stuff in one day and the items placed on the top shelf of the refrigerator usually will remain frozen or have lots of ice in it like a slushie. The only time I have had problems with the Kenmore was around 10-15 years ago. I kept adjusting the temperature in the refrigerator so things wouldnt freeze up but then it started keeping things too warm and started acting up. I dont have the refrigerator on the highest setting today. It has numbers 1-7 and 7 is the coldest and I keep it on 6. Ever since I stopped changing the temperature dial then no more problems. The refrigerator only cost me $399 and its well worth the money that I have paid for the refrigerator.
My Kenmore lasted many, many years. I never had any problems with leakage, nor did I ever have a problem with the cooling in the refrigerator or freezer. It was an older model, as I said I had it many years, but it lasted through a family of 4 for a long time. I eventually left it for the new owner when I sold my house but it was still in perfect working condition when I left.
Worked great! Lasted long time. Temperature settings worked great. I especially liked how it seemed to preserve my food longer. I would recommend this to anyone who needs a new one. I only gave it 4 stars because I would not just sell my current fridge just to get this one.
Just a couple years ago we bought a Kenmore Elite side-by-side refrigerator/freezer and it worked great for about a year and last year we had to spend over $700 to have a part replaced and now we had to spend $95 to have someone come look at it because it quit working again and they said now it is leaking coolant. Had I known we were going to have to put so much money we would’ve just bought another brand and saved our self the hassle of continually having someone at our house to check our refrigerator. The expenses that we’ve paid to have things fixed don’t even include the amount of money that we’ve thrown away due to lost food when it quit working both times.
The Kenmore refrigerator is very elegant. Its size has attracted a lot of attention. On the outside, it looks very small. However, its design is expandable for more products inside. Also, the price for the refrigerator is very convincing and performance is the best. When it comes to energy consumption, it does not consume much and is put into suspension mode when everything is refrigerated. It is perfect to buy it.
Kenmore Refrigerators are extremely reliable. I have never had an issue with my refrigerator or any of my other Kenmore appliances. You cannot go wrong with any Kenmore appliance. No problem fitting our weekly groceries and any leftover items in the refrigerator along with luncheon items. Along with our pit hers of fresh brewed tea. We opted for a standard color refrigerator and I like the look of the Kenmore Refrigerators. They are attractive looking in our kitchen. Our Kenmore Refrigerator is a nice quality appliance for the price and in our experience Kenmore appliances have long lasting durability and reliability.
It is great and I recommend to everyone. I have the stainless steel. It looks very stylish and compact. It keeps everything cold and very crisp. I wish all refrigerators was this affordable and stylish.
I have had my Kenmore refrigerator for more than 20 years. I like it and it is dependable. When we first got it, the ice bucket kept breaking in the freezer part for the ice maker. After several replacements under maintenance agreement, it has finally held up.
One morning when we woke up, we smelled something burning. Our 9 year old Kenmore Elite fridge was smoking and smelled like burned plastic/wire. After I pulled out the fridge, I could see an electrical arc which caused the smoke when it was going through its refrigeration cycle. One of the components actually had a hole burned through the side of its plastic case. Every couple of minutes, you could see an electrical arc. I unplugged the the unit and contacted Sears. They didnt seem concerned, so I just ordered a new part. To me, this could have been much worse if we werent home.
I was extremely satisfied with this product. It was stylish, and it even made ice! Im so glad I bought a Kenmore refrigerator, and you should too. Shout it from the rooftops! This refrigerator really fit all of my needed items. Even the ham I bought last week! It wasnt too bulky and still was large enough to get the job done. Thanks Kenmore! I love how this appliance looks because not only is it shiny, but its also silver, which is my favorite color in the world. Everything I have in my house is silver! It was somewhat pricey. I had to sell my car and three children to buy it. Nevertheless, it was worth the buy because who doesnt love refrigerators!
My letter to sears customer service: I am writing to you today to express my sincere displeasure with the quality of customer service I have received from Sears. As you are probably aware, I purchased a new, top of the line Kenmore Elite refrigerator from my local Sears store in May of 2012. Since then, this refrigerator has stopped working twice. Both times I called Sears to repair it and both times I was told it needed a new PCB (part number EBR 73093602) and a new Duct assembly (part number ADJ 73252202). The first service call was covered by the manufacturers 1 year warranty, the more recent call was not.The technician who was sent on the most recent occasion mentioned to me that the problem I am experiencing is a known defect and has been assigned Service Bulletins. This was confirmed by the customer service representative that I spoke to on the phone. The CSR went on to give me the actual SB numbers of CREF20121236 and CREF20131371. Knowing now that this is a documented recurring problem, I had reasonably expected Sears to stand behind their product and cover the cost of the repair. Apparently I was wrong. After numerous phone calls and being transferred form one representative to another, the best resolution I was offered was a 10% discount off the cost of the repair. I find this totally unacceptable.My refrigerator has been inoperative for 2 weeks now, and will remain so for at least another week as that is when the parts arrive and the next service appointment is scheduled. Again, this is totally unacceptable. In the interim, Ive been forced to incur the additional expense of renting a refrigerator to avoid further loss of food due to spoilage. My experience with Sears up to this point has been extremely disappointing to put it mildly. The unwillingness to stand behind their products, especially knowing of the recurring defect, is deplorable. Going forward I plan to leave numerous online reviews, documenting the issue Ive mentioned above. I think most people expect more from Sears. Thank you for your time. On Jan 10, 2014, at 6:32, Sears Customer Solutions wrote: Thank you for contacting Sears Holdings Corporation and allowing us the opportunity to address your concern regarding your recent experience. We sincerely apologize for the inconvenience you have experienced and we appreciate the opportunity to assist you. If you have any further questions, please feel free to contact us by replying to this email.
Everything worked as advertised. The freezer froze everything and the fridge part kept a constant temp. Overall a good appliance at a reasonable price. I have no suggestions to improve it. 18 cubic feet is great for a one or two person household. A large family might find it too small. A larger one might encourage people to buy too many groceries just to fill it up. It looked fine for a basic refrigerator. Neither good or bad but just average. The outer surfaces were easy to keep clean. I have no complaints. A very good value especially since Kenmore appliances are known to last forever. I would buy another one the next time I need one. One of the better values in the market.
We bought a Kenmore to go in our new home. Its a white fridge with a freezer on the top. It has an ice maker which we have never had a problem with. I love this fridge. Its very roomy and has spill proof shelves. Its so easy to clean and keep organized. There are 3 drawers on the inside. One I use for small packages of stuff (cheese, pepperoni, lunch meat, etc.) and the other two are used for veggies & fruits. The drawers on the door are wide so they fit multiple items. The drawers on the door are also adjustable so if you have a taller bottle, you can move the shelf up to accommodate it. Love this fridge! Zero problems with it!!


