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Kenmore Washer Troubleshooting
If you're looking for help fixing your Kenmore Washer, look no further! Our comprehensive Kenmore Washer Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.
Bad lid switch
If your washing machine does not stop every time you open the lid, your lid switch is bad. You may have to replace the lid switch.
Clogged waste hose
If your washing machine does not drain the waste water, the waste hose might be clogged. If the waste hose is only clogged, repair is as easy as removing and unclogging the waste hose.
Bad drain pump
If the waste hose has no clogs, the problem may be a bad drain pump. The drain pump could have a clog in it, too. Since the drain pump has a translucent cover, the clog should be visible.
If removing the clog in the drain pump has no effect, there may be a problem with it.
Bad pump motor
If waste hose installation guide and the drain pump installation guide did not solve the problem, it may be the motor. Since the motor provides the drain pump with the power to drain, the motor will have to be replaced.
Broken drive belt
If your drive belt is broken, the motor cannot turn the tub.
Bad tub motor
If your motor is not working, you will have to replace it. Make sure the washing machine is unplugged from the electrical outlet.
Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,
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Kenmore Washer Troubleshooting
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It worked really well, and I liked it a lot. They washed and dried clothes, and helped me get my laundry done. I couldnt ask for more from a machine that is specially designed to do such, I would totally recommend this to someone. Its big, square and white, with big dials and doors that you can open and close. They wash clothes, and dry them for you, so you dont to dry them outside on a line. Its a very good value and you should totally go buy a set of these.
Ive had the Kenmore Elite Oasis Washer for about 5 years. Thought it was a great washer until after 2 years when I kept getting the F1 error code. Had that serviced and did fine for a while, now getting the LD error code (doesnt drain & spin). I have to unplug it and hit POWER... DRAIN & SPIN... START just about every load of wash. Getting serviced tomorrow. Unfortunately extended warranty wasnt purchased.
My washer came apart in my basement... pictures enclosed. Not sure what happened other than I was washing a King size sheet set. We believe it was at the beginning of the spin/rinse cycle. I heard nothing. Weve had it two years this past July so Im assuming the warranty is finished?
Kenmore Washer 800 is Crap. Ive only had this washer for 5 years, well actually less than 5 years. Three years in, it required a new control module, and now, it needs it again. The module is about 45 dollars and the service call is $90 to have a repairman come out. All three of my Kenmore appliance either have been replaced or repaired numerous times.
I have always used Kenmore. Has always been a dependable, quality product with excellent customer service. This specific washer has never given me one single problem. Not to mention great, efficient customer service. Looking to upgrade to a front loader next!! Perfect size, surface has stayed unscathed with our often brutal wash sessions. Nothing too fancy as far as controls but that helps with teens using the washer. Value is excellent. Kenmore has always produced a quality product for a good price. Less is more in this case. Would purchase again.
Purchased $779 Kenmore Elite Washer model #29272000 in April 2011. In April 2013 sent a letter directly to Sears to complain about the rust all around the bleach dispenser. Did not receive any response. Now, a year later, the rust is far worse. I know from reading online comments, this has been a problem for years and Sears didnt figure out how to stop it and continued to sell this faulty product. The problems with this machine do not end with the rust. We suffer daily with the brutal wash cycle that ruins clothes, does not wash jeans and blankets without the UE error requiring constant adjustment to get the loads done, and bleach residue dispensing when you dont want it to so darks are spotted with white spots.It is bothersome that this expensive appliance is such a sad example of Kenmore and the fact that even though they knew it was a mess, it still was sold for years without correcting any of the problems. I was a faithful Sears consumer and yet now have no interest in a future dealing with them. I want a washer that doesnt harm my clothes AND isnt rusting after only a few years.
The performance of this Kenmore washer was amazing. I never expect such a quiet washing machine. My family loves to use it and I have lately fun to use it. This Kenmore washer has the best performance I ever had in washing machines. I could not make a better decision on a washing machine like this device. The appearance of my Kenmore washer is just great, it fits perfect in my kitchen to all other appliance I have! The value of this Kenmore device is just fantastic! I got this appliance in Home Depot for a good sale price and on top a rebate. I was just happy with my purchase.
I have had this washing machine for eighteen years and only needed one service call. It is used at least three times a week. It has the heavy duty as well as permanent press settings and second rinse and spin options. It has been a true work horse and is still working fine!
The Kenmore washer had very good reviews and a 90 percent approval rating. I ordered it online and received free shipping and free installation. This was also at a deep discount with me only paying $350 for it and in the whole time I have had I can see why it received such good reviews. I like that it has something of a touchscreen on it. There are about a dozen different wash cycles to choose from like whites, colors, heavy, delicate and normal. There are also an option to have it chime and a fabric softener button and a dispenser for bleach. However, the tub is not very secure in the washer or at least it seems so. You can reach in and grab on to the edge of the tub and move and shake it around. It is also very deep and it is hard to reach all the clothes since I am so short.
I have owned this washer for 10 years and it has been reliable and easy to use. No bells and whistles just exactly the right features. Extra large tub washes big loads with ease. Very reliable, has lasted many years and washes consistently.. Lid switch broke and it was easy to replace with a new part from Sears. It was like $6 part and 10 minutes of work. Clean, white, easy to read knobs stands up to wear and tear easily. Nothing fancy or stylish but exactly what you expect from a washing machine. Cost effective to purchase and operate. It has lasted many years and still running great. The cost of this washer was low in comparison to fancier models.
Never a problem with this machine. Does the job as expected. Not the fanciest, but gets the job done without the superfluous and expensive bells and whistles. Reliable machine for normal laundry loads. Never scorches. Gets clothes completely dry in a reasonable amount of time. Has settings for regular, permanent press and delicate. It is not ultra stylish, but then you dont have to pay a designer appliance price. A reliable, competent machine that gets the job done right. It is easy to operate and has a clean, modern appearance. This machine is a good value for the money.
I really love Kenmore washing machines. They have a great variety of different styles. They also have great prices. They definitely were built to last, I would definitely recommend a Kenmore to everyone.
I wish I had read all these reviews before I spent my money on the Sears Kenmore Elite washer. My Husband passed away and my Daughters family invited me to live with them. I offered to do the laundry for the family and with 7 people I started to shop for a large capacity washer. I had had Sears washers in the past and never had a problem so when I went into the Sears store the sales person showed me the Kenmore Elite and told me It was what I was looking for. I was so excited and when it came 2 young men came in and threw it in place and hooked up the water and out they went. I put my first load in and within minutes I got the UE. I looked in the book to see what to do. I did not realize that it would keep filling up with water. I called a repair person and they told me I could fill the washer clear to the top. He balanced it and found that the men that hooked it up had the cold and hot water switched.I have had my Kenmore Elite for nearly two years. I can not leave the washer because I constantly have to stop it and readjust the clothes. I had a repair person out again this past week. The one that came on February 18th told me mix the loads. It would make it better on weight. February 26 another repair man came and replaced parts. He told me I should only fill the washer 1/2 and I should ball each piece of clothes and put them on the outside of the drum not putting any thing in the middle and only wash towels with towels and jeans with jeans. He said if these parts do not work for me there is not much else they can do to help. Wow. The cost of the washer and warranty. A lot of money. I will spread the word not to buy a Sears product again.
Sears doesnt make a quality product like they used to. (Does anyone?) Why cant they just leave well enough alone? I had an excellent Kenmore washer for 20 years - no problems whatsoever. So I buy this one, and its been THE worst purchase Ive made. It takes about 45 min for a regular load to wash, its very loud and it completely broke within 2 years. The repairman said the sensor pad is made by Whirlpool and its badly designed. This is a very bad washer and Im very disappointed in Sears.
Kenmore Elite Oasis washer - I bought ours in 07 and started having trouble 6 months after we bought it! It wouldnt start when you pushed the button! We had to keep turning it off and on to get it to finally start! My husband is a Mr. Fix It so he figured out it was the computer board! He made sure all the wires were attached and such! I called Sears to complain and of course, they said I could get a repairman out! I told them it was 6 months old! My husband ordered a new board and put it in then it worked! Then a few months later, it started leaking water on the floor! Thank goodness its in the basement with a drain by it! So I kept using it! So yesterday, I heard a horrible racket coming from the basement, so I ran down and it was spinning with this terrible noise coming from it. So Ive been looking on the net for answers. They did recall them but not until 2010! So mine is too old! Hopefully, my husband can fix it again! Im so disappointed in this washer! You would think for as much money you spend, it wouldnt have this many problems! Our 1st washer lasted 20 years. It was a Maytag. Im not sure if that brand is better or they just dont make them like they used to. I would never recommend this washer to anyone!
It worked great. We bought it a while ago and it still runs like new. We have a family of 5 and it works great. We use it every day. Wouldnt trade it for anything. So reliable we havent had any issues with it even with daily use for a family of 5. We have 3 dogs and it does great with the dog hair also. So cute. Fits in with all of our appliances. Love the design and load capacity. Its just the right size and the display is easy to read. I think its an excellent deal for what we paid. It has every feature we wanted at an affordable price. Great brand for your buck. The load size and look was cheap compared to other brands.
New owner of a Kenmore High Efficiency Top-Loading Washer. Little different than conventional washers so following instructions as always, seems very important. Our issue is that our clothes come out VERY wrinkled. This possibly wouldnt be a problem but my wife hangs our clothes outside on a clothesline. Therefore she has to iron everything. Being under the 30-day warranty a service tech is coming out to determine whether there is a problem with the washer or a correction can be made in doing our laundry which we hope happens. At this point, Im not entirely certain I want a tech determining what course of action needs to be taken. Sticking with the washer or replacing it which is a warranty option.Updated on 03/06/2015Called Sears within 30 days of purchase to address extremely wrinkled clothing and annoyingly loud machine. Part was ordered and replaced but the tech wasnt interested in seeing a video of our machine bouncing in place even though he checked it for balance. Distressing seeing as how the tech has the authority on the next steps taken as to replacing this brand new machine.This is a purchase I deeply regret!
The machines are reliable and very useful to use. They are dependable and you can expect your clothes to come totally clean... and your machine will not tear down on you. They can keep your clothes as bright and clean as expected.
Kenmore top loading high efficiency washer model 110.2810 - We purchased this washing machine from Sears for $750 on 12/2/2012 and did not purchase the extended warranty. It is now less than two years old and I came home the other day to find my basement flooded because the outer drum of the machine cracked. The repair person said he could not believe what he saw with this broken part and he felt this was clearly a manufacturers defect. It will cost $600 to repair my 2 year old washing machine. I called Sears to request that they supply the part for free so that I only needed to pay for the repair itself of $300 and was told I needed to call the manufacturer Kenmore. When I called the phone number that was posted by Kenmore I was told that I needed to contact the manufacturer directly as they could not help me. I told them that I thought I did call the manufacturer and they told me that I called Sears. I told them I got the phone number off of the Kenmore website and they said yes, they post that number but its actually to Sears. What kind of customer service is this? They then transferred me to Whirlpool who manufactures Kenmore. After talking with the rep at Whirlpool, she said they no longer manufacture Kenmore and that I need to call Sears because they sold it to me. This is a terrible way to do business. It would be nice if they would manufacture a reliable product that you do not need to purchase an extended warranty for an amount that costs half the price of the machine itself. They do this apparently because they know they are manufacturing a substandard product. This is an American based company and this is truly an embarrassment for our country to have such poor manufacturing supported by even worse customer service. I would sincerely hope that management takes a better look into how they continue to do business.
The washer is easy to use because you can change your wash load settings and youre able to put as much laundry in the appliance. There are multiple settings and your clothes will always smell fresh. The washer is always available to use and it is made from powerful material so that the water doesnt go to the outside cover and initiate water rot. You can also combine whites only with colored pieces of clothing without worrying about the colors bleeding into the whites. The appearance of the washer is just a simple design with some options to choose your load of laundry, how hot or cold the water is needed, or how you want the laundry to wash your clothes (which is using a gentle setting or a rough setting). Although the washer has a lot of features included and does a lot of things to the laundry to make it fresh and clean, the appliance is too expensive. So I wish the price was lowered down so everyone could afford to buy this brand and model.
Our Kenmore washer, purchased in 2006, stopped working recently. Error code F22 appeared on the front panel which is a door latch failure. I ordered another latch and installed it myself. When I attempted to operate the washer the latch immediately failed again and gave the F22 code. I then called Sears appliance repair. When they finally showed up, the technician put a new latch assembly in and it too immediately failed. He said the controller was sending a continuous latch signal which destroys the latch and that I would need a new controller and latch. We had purchased an extended warranty for $319.00 which would cover up to $500.00 in repairs but the price he quoted went beyond that by $287.00. I saw no other choice so I authorized the repair. After the technician left, I looked on the Sears parts website to compare the part prices he had quoted us and found that the repair guys price was double the price Sears quoted. I called the technician to ask him why and he said he had no control over pricing and that I would have to complain to Sears. The Sears rep told me that the repair people get their parts from a different source. I told him there was no way I was going to pay double and asked for a refund on the parts and cancelled the warranty. I eventually received my two refunds. As of this writing, I still have no functional washing machine.
I feel the performance is great. As with all appliances they can break down but not very often but I still will get this product because its still very good. Its size is good for putting it in the washer pretty much anywhere in the house. I have mine in the basement and it works out well. Appearance is fine. I have no complaints. It gets what it has to do done so I would recommend this to anyone who wants one of these. In fact you can find a lot of models online. Great value for the money and I would recommend this to anyone who wants one of these.
Two weeks after I received the washer, it stopped adding water. The repair man came out and put a new part on it and it worked for another week. Then it stopped draining water. The repair man came out again and said he had to order parts, as these were not kept in stock. When he finally finished with the repairs, he said that I had a new machine again, as he replaced everything including the motor. He told me that it would have been cheaper if the Company would have just replaced it.
The performance of this machine is good. I never have any problems with it. I am satisfied with the performance and what it has done. I can always count on this Kenmore machine to get the job done. Whenever I put clothes in the machine, they always come out clean and gets all the dirt and grime out. The appearance does not mean much to me at all. I could really care less about how it looks from the exterior. I got a good deal when I first bought this machine. For the amount of money that I paid for, the Kenmore machine did not let me down and met my expectations.
I had this washer for about 15 years. It stopped spinning the clothes dry. Instead of spending money for repair, I decided I would just buy another washer. Unbelievable that the washer lasted 15 years. (I use my appliances as directed in instruction manuals and I never allowed my husband to touch my appliances.)
I love how the washer is not loud and that it is very fast washing my clothes. I love the style and how it look and how it fit right in with my house. Meets all my needs. I wash all my clothes with cold water but I love how clean my clothes comes out and fast it take to wash them. I love all the different power setting. Have a very nice look and style to it. Makes my home feel like an home. Very nice in details. I love a white clean look like I have. And its very nice and dont take up too much room. Have good value and very quiet so you will not hear nothing. So if you want to watch tv in your living room you can and dont feel like you hearing your washer over anything.
Its a good size and works very good for many washes. It cleans well and not too big in size. I took the time to look for a washer that will last. It does the job by cleaning the first time really good. It can hold lots to clean which lessen the amount of washes. Overall I have been very happy with the overall quality. The appearance is ok. I mean its not too bulky and does not stick out of place. Easy to store in a area or any area for proper use. I think the color is good looking and seems to be lasting well. I think for the value it give you the best wash for buck. Also its not the top but works like the best in the market. I got a good warranty with and that made it even more happy to buy.
I only have one complaint - is the front load washer gets a bad smell. I have tried a lot of products but none really help. The water stays in the rubber ring and molds. So the next time I will buy a top load.
My Kenmore washer washes large loads as good as it does small and is very dependable. It handles anything you test it with. This washing washing machine has lasted a very long time. It performs as well as washing machines costing much more. The warranty on this machine is fantastic but will probably never be needed. My machine is neat and sleek and fit wherever you want to put it. The controls are easy to read and understand. I love the top loading design. Great for convenience. In comparison to other washing machines of its generation, its value is superb because it is so well built and possibly the last machine you will need to buy.
Sears Kenmore Washing Machines are very reliable, gets my clothes clean, and no breakdowns. I am very happy with the brand, and I have several other pieces of equipment with the Kenmore brand name. Thank you.
Kenmore 3.5 cu ft. top load washer. Brand loyalty from previous appliances was the reason for the purchase. Had the washer for 8 months, and theres NOTHING to like about it. It rarely puts in more than 3 inches of water, so the clothes are just rubbing against themselves causing pilling, twisting, and tangling. Sheets and long sleeves are always so twisted in knots you have to stand there and untangle. (With shirts this means ironing is usually required.) And, do we really know how clean anything is if all its doing is rubbing against other pieces? It reminds me of women banging their clothes on rocks at a stream. Yes, there is a setting called Deep Wash which puts in 5 inches or less of water, (measured with the wet clothing also in the machine) and clothes still spend all their time rubbing against each other. This is Not due to over-loading, as I rarely have more than half or two-thirds of a tub-load of dry items. The setting called Bedding or Bulky, eventually, after 10 minutes of spinning, and occasionally adding a bit more water, gets enough water in to keep the clothes from rubbing against each other, but by that time the cycle is mostly finished and the clothes and/or towels have spent the majority of the wash cycle just being banged against each other. But this cycle does not spin the clothes very dry, and so sometimes with jeans or towels you need to go back and turn it on again to an additional spin cycle. After using the machine for awhile I now know the salesperson knew nothing about how it actually worked. For me it has added LOTS more work by having to go back and add a additional cycle, by now requiring ironing of mens shirts; and for having to separate and hand-wash knits, sweaters and delicate items as they cannot be included in a regular wash, but are way too few for their own cycle.
We purchased the Kenmore Elite Dishwasher, 2 days after the warranty expired, the whole top rack stopped working, needed a technician to come out and charged us another $200 in parts plus the $59 service fee. 6 months later, there is water leaking all over the floor... the motor pump! Been trying to get someone out, they are happy to charge me for an extended warranty that is $222.99 that only covers up to $500 in parts. Have been on hold for over 1hour 43 minutes, been transferred a million times and hung up on twice when asked to speak to a manager. WORST decision ever!!! Sears is the such a joke, will never buy anything form them again. Kenmore is a piece of junk!!! Couldnt be more disappointed!!! Save yourself and your wallet the agony and RUN out of the doors of Sears.
Kenmore Washer is very quiet and cleans the items. They smell fresh and have very few wrinkles. Also, it doesnt go off balance and very energy efficient. The reliability of this appliance is great, and it satisfy all the items that need to be done. The appliance is also up to date and modern. It will go with all decors. It has a sense of cleanliness with the appearance. This will brighten up the washroom. In addition, this appliance is rich in value. The appearance gives it an expensive look. The performance is exceptional and the cleanliness far surpasses the value.
We installed our washing machine in 2001. It is still running great. We have had no repairs nor problems in that time. We wanted to update our laundry room but did not have the heart to throw out a good machine.
The washers performance I would have to say is one of the best that I have seen before. Presoaks pre-rinse, the cycles lasts long enough that I know without a doubt everything is getting good and agitated and that my clothes are definitely coming out clean. Plus this washer also has a self cleaning cycle so that I dont have to figure out how to clean it myself, it does it for me. Plus there is gentle cycle, permanent cycle, heavily soiled, small, medium, large and oversized weights for whatever size you are loading into the machine. Since no pur based the machine 2 to 3 three years ago I have yet to have a single issue with it. No matter how much has been shoved into its never gotten off balance, never slung the laundry all to one side. It has kept it evenly distributed through the inside of the tub itself. And though it is self cleaning none not once has a single line that is attached to the machine has never gotten clogged up. I like the fact that its white, can be a hassle to keep cleaned but if properly taken care of very pretty. And will remain that way if properly maintained. But my favorite feature is that it has a clear glass, self locking lid that can be seen through. So instead of wondering if its actually doing what its supposed to do like with the older ones with a solid a lid you can just look down into and seen that it is working just fine.
Kenmore Elite Oasis washer model 11028032701 is leaking from the bottom and making noise. It also has oil or grease coming out from the bottom. Never buy this washer. My mother and I both bought the washer from Sears and they broke after one year and four days. They refused to fix or replace because its four days over warranty. Then mothers washer broke the same way as mine, oil leak and water at bottom two weeks after mine. Sears was totally not helpful. She paid for a repairman and had it fixed. Then a week later, it was leaking water from bottom again. Im not pleased at all.
Kenmore Elite Oasis HT Model 11028081700 - I have had to replace the bearings once and it needs them replaced again. It sounds like the washing machine wants to take off like an airplane. Of course, the warranty and extended warranty have expired. Now the clothes dont get as clean and sometimes the rinse cycle leaves the clothes full of soap suds. I always thought Kenmore was a solid product but I will likely never buy another one.
It worked really good, got all our baby clothes clean. Only thing I didnt like is it ate up her socks. It did a really good job of getting stains out and runs very quiet. It was not as energy efficient as I wouldve liked but a great washer. It was very reliable I could wash big loads at a time with no problem. It did eat my daughters socks and one time caused it to malfunction but we had someone fix it. I like that it looks like a heavy duty washer at the laundromat. It looked very nice and well put together. It also had a lot of different wash cycles to choose from on panel.
Never had a problem with this model. I enjoyed using it, and it always got the job done. Very satisfied. This model lasts a long time as well. Fits a weeks worth of laundry in one load. Never been unable to do laundry except for in power outages and thats expected to happen. Very reliable to me. Not an elegant design. Not very sleek. Looks like an average machine for a typical price. Simple and easy to clean. White matches my decor. Paid typical price for it. Didnt expect any specialty features, didnt get any. Im okay with that. Does the job I expect it to. Much laundry has been done in this machine. Worth it!
I like the washer. The only complaint is it doesnt let you set the water level, other than that it does the job. Purchased at sears at one of their sales. Huge basket and you can wash bulky blankets and rugs.
I bought this Kenmore high efficiency washer 4 years ago, in 2017. I noticed clothes did not get as clean as with my old washer (which took 15 years before replacement was needed). There were other conveniences that were missing; for example, there was no way just to spin wet clothes, as there were with other washers. The washer needed frequent attention to adjust off balance loads. Finally, 2 months ago (May 2021), the washer refused to turn on. A service technician came 6/10 and said we needed a new board, which he ordered. The part has been on backorder since then. My only communication with Sears/Kenmore is when I call them. Their customer service reps politely tell me that the part is still on backorder, and they will escalate my request. I still have no working washer, and a service agreement which is not being honored. My advice is to consider another brand of washer.
The washer is easy to use and has every function you could need. It effectively and efficiently cleans clothes and does the job. It can also fit everything needed and is easy to load. It is reliable and well made so worrying about issues is not necessary. All of the functions are easy to read so you can be sure you are doing what you want, too. Lastly, the washer is a good value. I got what I expected for the price that I paid. I would recommend this washer to others if they needed one.
I have rust in the first three months of the washing machine, within four years I have Rust throughout the damn thing and they will not fix it or replace it. I pay for five year warranty and they still will not replace my washing Machine.
I purchased the Kenmore front load washer, model 4031, in January 2010. Exactly one year and one month later, we were noticing the noise coming from it was like a helicopter flying over our house. Considering it is in the basement, thats loud! We had a serviceman come and check it out. He said the bearing was shot and it would have to have a new drum, etc., to the tune of around $700+. It also puts a nice groove in the see-through door material due to the banging around, I guess. Plus I found a seal of some sort in my wet clothes - looked as if it had been cut into. Well then we had to get an anti-hammer device as when it would fill with water, it caused the pipes to about vibrate out of their brackets (Sears says this is a common problem).So to top everything else off, water now runs out the front onto the floor when I wash. My husband is retired. We bought this $1,800 set thinking we would be good for quite a few years and not just a couple. We are very upset with Sears. I went to them right away when all this started. They told me no one had had any problems at all with these! I, of course, have the horrible smell on everything, plus streaks on light clothes. I am just sick about this. I also was one of the lucky ones that had the Neptune set that caused Maytag all the grief. Cant believe I have been ripped off again. Just dont really know what to do!
I like this because it has a big load capacity. Not only that, it runs great and have had no problems with it. The spin cycle is also very quiet and does not shake or vibrate the floor. There hasnt been one time that I have had a problem with this machine. Also my daughter tends to overload it and it still always works great. This machine has a modern look. The one thing I wish was that I got it in a different color. The white is too plain and seems to get dirty very easy. Well this model was kind of expense but I was expecting to get a good quality product so I dont mind to pay extra for this machine. There were other models that I could choose but I didnt want a cheap machine.
I am completely dissatisfied with the Kenmore Washer I purchased in September 2013. It tangles and twists my clothes even on the delicate cycle. It does not clean our clothes well at all. I have to wash our underwear twice. I have to constantly reset it to wash our towels and bedding. I have also noticed rust around the edges of my bleach fill. The softener does not empty correctly. I have called sears for help many times since we have the Kenmore connect. They can never seem to help me. Many of the reps dont even know what Kenmore connect is. We keep getting error code LE. I was told this error means something is wrong with my motor. I hope not since we have only had it for 3 years. The dry is loud. It didnt start that way. I have no positive comments. This machine cost a lot. I had a Maytag prior to this machine that worked wonderfully for 12 years.
We purchased a Kenmore top-loading high efficiency clothes washing machine June 2013 in order to be more eco-friendly and save on the amount of water used. Although I always use the extra rinse to make sure any detergent is washed away, there has often been a white residue deposited on dark clothes. I use the HE All detergent. Over the plus year-and-a-half there has never been a problem with mold because I always leave the lid up and also sponge away any liquid left in the dispensing cups. What can I do about this white residue left on my dark clothes?
Cleans well with all types of cycles and clothing. There is a regular, delicate, permanent press cycle. There are also different size loads such as small, med, large, and super large. Works well at all times. The cycles, water level, all the different settings are very dependable. They work accurately and effectively. It is an older model but has the basic dials and settings. It is white in color which is fine with me as I keep in the garage so no one really sees it. This is not an expensive model so that I feel it is a great value. It is basic in washers without a whole lot of fancy cycles and dials.
Washer is easy to use. Reliable, money saving and works everytime. I would strongly recommend getting and using Kenmore clothes washer for your home use every day. This is quiet and saves money time and energy.
My Kenmore washing machine does an excellent job. It is quiet and very easy to use. My clothes are always clean and I do not require as much soap as the other machines I have had in the past. Although my washing machine is a top loader and I have been told front loaders are better, I have used them in the past and I find the machine I have now is just as good or better than the front loading machines I have used in the past.
My washer is efficient, quick, quiet. It thoroughly washes and seems to save energy. The spin cycle is very effective. My Kenmore washing machine is extremely reliable so far. I have not had any problem with it as of yet. The appearance of my Kenmore washing machine is white. It has a clean and simple look, which I like very much. It is not gaudy or flashy. I think that my Kenmore washing machine is an excellent value for the money. It is a solid quality washer and was very reasonably priced when I bought it.
Kenmore washer would not turn on. I waited 4 days for a service tech. He ordered a part that took approximately 3 weeks to get. Another service tech showed up 4 days after the part was delivered to my house. He installed the part, we did a load of laundry and the washer flooded two rooms of my basement. I called Kenmore to tell them the issue and they told me they can send out somebody 6 days from now. They also connected me with a claims department that said they cant look at my house for 2 days. Now, I have no washer and my wife and I will spend 3 days cleaning our basement. These were all warranty work. I was offered a 1-year service agreement for my inconvenience.
Colored clothes come out streaked with white marks even when I do a second rinse. Am currently rewashing a load without detergent in the hopes of dissolving these marks. I am extremely dissatisfied with this washer (Kenmore washer Series 600).
I purchased a Kenmore Washer few months ago which is preforming well so far. So far I am very happy with the washer and the brand. I would suggest others to buy the washer.
My Kenmore washer has lasted going on 9 years now. It has been a very reliable appliance. I have never even had to have it serviced. I highly recommend Kenmore when shopping for appliances.
I used my Washer reliably for many years. It always got my clothes, sheets, and towels clean nicely. It held a good sized load, including king sized winter blankets. It cleaned our laundry quickly and efficiently. Minimal noise when running. Its aesthetically pleasing, very neat, clean white, fits nicely in its chosen space. The dials were easily readable even for young children. It was a very valued member of my home. It continued to wash our clothes reliably for twenty years, even through daily use of four to five loads per day.
Put load in, it ran for about a minute, made some noise, rattling and banging. Then blows a fuse. Any ideas as to what the issue could be would be greatly appreciated. Thank you in advance.
It cleaned my bowls, pots, pans, Tupperware, plates, and silverware very well and fit into small spaces while still having a large capacity. I also like the color and the layout allows me to put all of my cabinets in it so I can use everything between washes. My cat also enjoys playing in it. It met my expectations and was not the least expensive but the value it has provided has been worth the added cost. It also looks fantastic in my kitchen and everyone who has been to my house comments on how great it is.
I like that it cleans really good and the spin is really quiet and silent. It can hold a lot of clothes and I also like that a lot. It is very reliable and convenient for anyone to have. It is really easy. Its really good and awesome. It is very white and pretty, a nice asset to my home. Very clean looking and I like that the door of it is on a unique spot. It makes it look so much better. It cleans the clothes - that is the first thing that comes to mind. Everyone should own one of these.
I have always had a Kenmore washer. They are very reliable & durable. Service from Sears is also reliable plus trustworthy. Prices are good, compared to Maytag or GE. I prefer Kenmore over all other brands. Kenmore offers top loading, front loading & compact units for smaller spaces. Sears stores are available in many areas, that carry Kenmore products.
Worked fine for years until the clothes started getting stuck in the rotating drum and ripped and stained the clothes. It worked good and we gave it away because we wanted a more modern unit. It was a simple control system, not fancy or high tech, Just had like 4 settings and was easy to use. It was just plain white in color and a standard appearance. It was a really good value for all the years we had it. It only need one or two minor repairs for a broken belt and something else. Otherwise the money spent on it gave me good value for the dollar.
Overall, my Kenmore washer was very efficient and helpful in meeting my needs. It also fits my need as far as space and energy saving. Moreover, they are clean, appealing and easy to maintain. I recommend that you buy Kenmore appliance products because they are very durable and trustworthy. The name has a reputation backed by good standing and Kenmore produce a sufficient warranty on their products.
Wanted to try it instead of Whirlpool. They said it used less water. I dont think it does. I liked the fact that it was a good price. It is said to be a very good brand. I have had Kenmore in the past and they were good. I have had it about three years now. It is a Kenmore and full size. The cost was $495.00. It is a energy saver and the new ones without a agitator in it. Cleans really good so far and I would buy another one.
Kenmore is a great appliance company. I would buy any of their name brand products. I wash clothes every week. I normally do about 8 loads of laundry. I wash and dry in a Kenmore. It is quick, efficient, not loud, and gets the job done.
Turn knobs are easy to use and cant complain about the looks of the washer. I liked the smooth surface look and feel. Its a basic washer and has very good value for what you get, just would never buy one again and I would not recommend buying this washer due to all the issues I had with mine. I had the washer drum break down at least 2x while I owned. Had issues with manufacturers warranty. This washer is not reliable. Stay away. I would purchase a completely different brand. Never good experience with any Kenmore appliances.
It cleans well, lots of options to ensure delicates are clean, safe, and not destroyed. Wash only takes about 35 minutes, is fast and water efficient. Never had a breakdown, although the front panel came loose and cannot be reattached. And the washer squeaks when it runs, although it is in the basement so we dont notice much. Got it on sale. Got a good deal using a coupon and credit card. It was the deciding factor on which washer to buy. Dont buy at retail price, unless you are Scrooge McDuck rich (but then you can just pay somebody to wash your clothes).
It would take the dirtiest of clothes and get them cleaner than expected. It was very quiet, fast and reliable. I would recommend this to anyone. Worked great and never had issues. I was comforted by the fact it came with a 1 year warranty and never needed to use it. Very clean and modern looking machine. It doesnt look tacky but looks nice enough to want to show it off. Many people have commented on how nice it looks. The price for what you get is steep. There are a lot of other models that will work just as well for a better price but they dont have the Kenmore name.
Weve had Kenmore washer. For the 21 yrs never had any problems with it. Id recommend it to anyone. Its been rough hard working/ washer better than any Ive had. I think Kenmore is the best.
I had it for about 5 years, it was good quality and did a good job of cleaning. It was easy to use and the buttons were not confusing. In the 5 years that I have owned it I havent had any issues. It did stink for a short while, but I cleaned it out with vinegar and lemon. It like a regular washer, nothing out of the ordinary. Easy to use and straightforward buttons and directions. The color was average for a washer. Good value, I like Kenmore. It is a little more expensive but maintains its quality. I would buy it again. The price is good for the washer.
Purchased new Kenmore Elite Front Loading Washer in November 2013. Very loud and noisy. Cannot watch TV in the next room. When I wash heavy loads like 3 Large towels it stops in the middle of spin I guess unbalanced. I have to restart the spin. Does not make sense. I purchased the largest tub size they had. Top of the line. As far as the noise, when they delivered they never balanced and after reading the directions it says this is critical for the spin cycle and noise. I went and bought a 4 level and balanced the machine per instructions. Helped minimal but too extremely loud. Will never buy another Kenmore. It has leaked water about 4 or 5 times. I walk in the room and water on the floor. I called Sears for service and they advised to read the directions and you have to closely follow the type cloths you wash and the type cycle or it leaks. It you have KIDS DO NOT BUY THIS MACHINE. I am an Adult and I caused it to leak water 4 or 5 times in 7 months. If I had known this I would have never purchased this machine. I paid for a 5 year maintenance too so about $2,000 for a new washing machine that leaks water on my floor if I choose the wrong cycle for washing. Brilliant minds at Sears. You cannot make this stuff up!
Does exactly what it should and does it well. Locking door a nice feature, and comparatively inexpensive. Highly recommended for anyone. Fits anything nicely. Clothing, bedding, everything washes evenly and quickly. Even large, thick bed comforters for and wash nicely. Couldnt ask for more. Clean, simple look and easy to read dials. Cycles are down on lighting displays and are easily found. White paint fits any decor, but is easily scratched. For the price, you cant beat the value. A very dependable machine with low maintenance at a nice price point. No need to go more expensive.
Sears installed new washing machine in August and Sears installer messed up the connection so we had a huge leak (out of plain sight) and lost thousands of gallons of water in California (where we have a drought and are supposed to conserve water). We had over $1000 extra on the water bill and called the specialist from DWP who had discovered this tremendous leak. I called Sears on the 4th of Jan. and they gave me emergency appointments on the 10th while I have a fountain of water gushing out. Sears rep advised not to touch (or fix) it before their technician gets here. Also, they advised me to seek reimbursement from my homeowners insurance (that does not cover damage caused by leaking plumbing) from the home warranty company (Fidelity) that does not want to deal with it either. The actual washing machine (Kenmore Elite) does not function as promised either. It fills out to the top while washing one pair of pants!. On Jan. 7th, I managed to get a Sears technician at my house. He rudely informed me that he couldnt help me as it was a plumbing issue and machine was plumbed in incorrectly (it was delivered, installed and plumbed in by Sears) and I needed to call my plumber. Until then he would not address the washers technical issues. Sears supervisor, Larry, advised me on the phone not to use an outside plumber as the adjuster from Sears, Carly, will contact me and when she sends the inspector, he will evaluate the situation.The time frame for this action is unknown. Meanwhile I am losing 100s of gallons of water in the drought state of CA and 100s of dollars as well. I also cant use the Kenmore Elite machine that costs $900 plus over $1000 in water bill due to incorrect installation by Sears and the bill keeps going up along with wasted water. I need reimbursement for expenses and a new washer properly installed (a simpler cheaper model is okay).Today, Jan. 10th, 2013, I had called the outside plumber to fix the leak as I was losing too much water and the plumber fixed the incorrect installation by Sears and stopped the leak. Sears Technician came to check out the machine, a Kenmore Elite (model #79631512210) that has water settings on Hot, Warm, Eco Warm, Cold, Top Cold. On all of these settings, the water in the machine remains cold, not due to the incorrect connection (it has been corrected by my plumber), but due to the computer board internal setting that regulates how machine would be filled. On Hot setting, it takes about 2 cups of hot water from the Hot hose and follows up with 2-3 gallons of cold water from the Cold hose. As a result, the washing water is cold on the Hot setting! Technician explained to me that in this high efficiency machine, it is normal as it is trying to save my gas-heated water. He said it runs normal and he spent about 5 minutes in my house. The machine could not be normal as it has same cold water temperature on 5 different temperature settings indicated on the panel of this Kenmore machine. I need Sears/Kenmore to change this machine to another one that works as stated on description and instructions. I have no help or response from Sears so far, despite their promise to stand by their promise of quality of product and service.
Very reliable and dependable. Heavy duty. Could hold large loads of clothes/towels. I believe mine lasted for about 15 years. I do not believe I ever had any mechanical problems with either machine. Only got new machines when I moved to a new house. Actually sold the pair used in a garage sale.
Tuesday, Feb. 17, 2015 a Sears Service Rep came to the house to repair our 3-year old Kenmore Top-Loading Series 2000 Model Washer. The washer was unbalanced during the spin cycles causing the machine to shut down. The Sears Service Rep replaced all four shock absorbers/springs on the basket with new ones. He also reprogrammed the machine. That afternoon we used the washer and it operated normally with no problems. Wednesday, Feb. 18, 2015 we used the washer this morning and it is now doing the same thing as before, rendering the machine unusable. We contacted Sears and they scheduled us for recall service on the morning of Thursday, Feb. 19, 2015.Thursday, Feb. 19, 2015 we were scheduled for service this morning, but Sears Service never showed up during the scheduled time window. We also received no telephone call informing us that Sears was not going to able to make it to our house. We called Sears Service that afternoon to complain and they rescheduled us for Saturday, Feb. 21, 2015 between the hours of 5:00pm and 6:00pm.Saturday, Feb. 21, 2015 Sears Service was scheduled to re-service our Kenmore Top-Loading Washer between the hours of 5:00pm and 6:00pm. Once again, no Sears Service Rep showed up. We called Sears and they said they had no record of us being scheduled for service that day. Diana was on the phone for 2 hours with Sears Service, all to no avail. They were not sympathetic and didn’t care. They attempted to reschedule us for Wednesday, Feb. 25, 2015. We told them that was the one day that week when we wouldn’t be at home due to doctor appointments. We asked them to schedule us for Monday, Feb. 23, 2015, Tuesday, Feb. 24, 2015 or Thursday, Feb. 26, 2015. They said that they couldn’t do it on any of those days as they were booked up. Sears Service said they could only come out on one of those days if someone canceled their appointment.Monday, Feb. 23, 2015 we called Sears Service again to try and get a Service Rep out to repair our Kenmore Washer on Monday, Tuesday or Thursday. They once again insisted that they could only come out on Wednesday, Feb. 25, 2015. They stated that if we didn’t accept Wednesday, then the earliest date that they could come after that was Tuesday, March 3, 2015.Sears has proved to us that they don’t care about fixing our machine, except at their convenience. They have stated that they couldn’t come out earlier unless another customer canceled their appointment. Sears apparently doesn’t care that their Service Department canceled on us twice, with no qualms about it and without notifying us that they weren’t coming. They refuse to make the service of our Kenmore washer a priority, even though it is Sears fault that the machine was not repaired correctly the first time and that Sears has failed to show up for scheduled appointments on two occasions. Sears Customer Service is absolutely horrible. When we called them to complain, they were uncooperative and refused to give us contact numbers for supervisors or the corporate office. They kept apologizing, but obviously had not one iota of care whether our washer was repaired (for a second time) in a fair and timely matter.
Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13 mo of light use. No hoses or drain issues, washer is regularly cleaned and maintained, only HE detergent in appropriate amounts are used. This happened one month after warranty expired. My previous washer lasted 12 years with no repairs required. Save yourself the hassle and expense of repairs and buy another brand.
I had used this washer for 10 or more years. Washing clothes was pretty good. However, my washer has broken down. Water coming out of the washer, so had to buy a new one. The washing machine lasted so many years for me. Reliability was good and I would recommend to my friends and family. As for energy efficiency, the noise level was okay and it wasnt that loud. I like it when the washing machine door can be opened in front and able to put lots of clothes in one to two spin. The appearance of the washing machine was pretty good. I like it when it is white instead of other color. When I brought the washing machine, the price was affordable. Right now, prices is not that expensive to afford, so the value is still good.
The products are reliable. They are both 5 years old and I have not had any problems with them. We have a lot of dirty clothes with a family of 3 young boys and the appliances have held up great.
The Kenmore washer makes evenly wash with spin clothes come out clean. I recommend this washer to all. It is the best on the market, well worth the price you pay last for years. Its warranty is for years and its reliability is the best on the market. I recommend this washer for those who wash clothes every day use. Its durable. The design of its appearance is different from any other washer compatible and I love the way it looks. Love this washing machine. Its worth the cost. Money back guaranteed if you think it is not the best. Love the shape, design, the compatibility, how it works with small medium large loads of clothes. I recommend to all who wash clothes.
Bought a KENMORE washer 41983.410 December 2017. Thats less than two years. Broke down last week. They want $560 to fix it. Shouldnt they last longer than that. Just bought another for $1200. Mad as Hell.
I am so unhappy with this washing machine. It simply does not rinse the soap residue from dark fabrics. The last batch of dark colors, navy, black, jeans, etc. came out with white soap marks all over. I rewashed with no soap and added a rinse cycle. Still bad! I washed a king size teal colored blanket. After three rinses, I hauled the wet thing to the Sears store and showed them all the soap residue. They told me I used too much soap! Now I use a fraction of the soap and still get the residue. Dont buy this...
I purchased my Kenmore front load washer in 2009. All was good until I need it fixed! A technician came out and told me what was wrong...and charged me for that visit! Now a part is on back order and has been for OVER 2 MONTHS!!! This is ridiculous! Sears repair service sucks! I will never purchase another product from them and I will definitely pass my experience along so that others do the same!!!
I purchased Kenmore gentle wash canyon cap in 2007. Within the first 2 yrs I had have tech come out, the select dial would not stay on the load indicated. The first tech told us that we needed electronic part and plastic around wash tub needed to be replaced. Ok. 2 weeks later a new tech arrives and said the 1ST tech ordered the wrong parts. After a month the washer was fixed (so we thought). Well it 2014 and guess what? Same problem with load indicator, but now the washer with clothes or no clothes just starts banging on the spin cycle. Had local washer repair tech come in, not from Sears. He tells me tension rod that stabilize tub during spin cycle are shot. So between the service fees and replacement parts I have decided to shoot the washer. I will never spend that kind of money on a new washer again.
Purchased a Kenmore Elit front load washer in April of 2009. By July 26 of 2011, the Motor Control Unit stopped operating on a 2.25 years old machine. A technician came out to tell us the repair would cost $693 + $75 service call charge on a $784 machine, and the part (which basically controls the entire electronic functions of the machine) would have a 90-day warranty. The technician suggested we buy a new machine vs paying the cost to repair our existing, basically near-new machine. After hours of speaking to Sears (and 7 different representatives in different departments all giving us the brush off), we spoke to a gentleman in their Customer Solutions Center who informed us the Motor Control Unit was covered by the exceptional parts warranty, part #818396. Today, the service technician came out to tell us, in deed, the part is NOT covered under the exceptions part warranty. Rather the sensor smart electronic board would be covered under this warranty for only 2 years. I have no problems paying to repair a machine, but to charge the same cost to repair the machine as it costs to buy a new one, and to have this not be covered under Sears exceptional parts guarantee is a crime! That means, basically, the cost of the steel/metal and all other internal parts are worth a few dollars - seems like unfair price gouging for a lovely, big square paper weight that no longer functions. Sears has TERRIBLE service, no one had correct answers and they all just wanted to get off the phone and not help. I will NEVER buy from Sears again! The quality is truly substandard. I think their entire service unit is a scam to overcharge for repairs on subpar machines. Just look at the number of complaints Sears gets on their self-manufactured washing machines. The technician even told us the warranties are getting worse and are covering much less if you buy a new one. I trusted the Sears name to mean quality, but they have really gone downhill, in my opinion.
Design idea is great, however material quality needs a major improvement. Therefore a design mod is necessary. Rust at loading site and several repair calls to stop the balance issue with the tub. I like Kenmore products but made the mistake of going with their high end model a few years ago.
It worked very well in all varieties of clothes. It could also hold a lot of clothes. It always worked, no matter what. The only time I ever had any problems with it was when the clothes would get wrapped around the spinning mechanism. But that was more user error than anything. It was pretty. But it was in our basement and our basement was so ugly it was beautiful in comparison. It looked fine. It was big and white. It was cumbersomely big. We had it for a very long time. At least 15 years. And I dont remember anyone making any repairs on it, so maybe it only happened once.
3-year old Kenmore washer caught fire this a.m. Kenmore is made by different manufacturers & this one is made by Whirlpool. Model # 110.2800201, serial # C20732070. Washing a small load when I heard a loud pop and saw that smoke was pouring from unit. Horrible quality.
I purchased the Kenmore Elite washer June 9th, 2011... Model 79629272900. It cost approximately 1,100. I was very satisfied at first because of its large capacity size. Then I was soon to notice it doesnt clean clothes properly. The simplest stains dont come out. The main reason for my complaint is that a washer a few years old shouldnt have rust anywhere... It has rusted at the lid and all around bleach dispenser. I contacted Sears and then they give me the phone number to customers solutions. That didnt get me anywhere. I was referred back to Sears. The washer should have been recalled. I dont feel like any washer should cause your clothes to get rust all over them.
I bought it used and had it for 2 years before it stopped drying my clothes. After about a year and a half it started taking more time to get the clothes dry. A month or so later it was not drying them hardly at all. Up until then it worked pretty good, especially for being 7 to 8 yrs old.
I purchased a Kenmore Elite HE3T washer last February 2009. After 20 months of use, there was an F35 error. I am using the HE detergent. Several attempts to clear the lines and analog water pressure sensor only provides temporary relief. The washers door ring is also a breeding ground for mold. I will purchase a new sensor from a local parts supplier.
I purchased the 600S six months ago. I never have felt that my clothes are clean. We also use it for diapers and wash those on hot with two rinses. They always smell even when washed on two separate cycles. Always. Today I noticed on regular clothes on normal cycle with hot water normal clean that I could see areas of the shirts that no water had touched. They were dry. Sears has no method for me to provide feedback on this. So its for you. Choose wisely. Dont be looped in by the deep fill - get something else.
Kenmore is really a great brand and I trust it. Out of the whole 5 years that Ive had this particular washer Ive never had to repair it, buy parts for it, is still up to its name Kenmore. Just a regular white washer not too many buttons and knobs but very easy to clean and it worked wonderfully. I loved it. It did not tear up my clothes. Ive had a washing that used to heat my clothes up.
Sturdy enough to clean and dry my clothes while being gentle enough not to overdo them and ruin my clothes. Does the job with little hassle, easy to run and understand options. Very reliable. My clothes are washed/dried every time. Very dependable. Does an excellent job without fail. I never have to re wash as regularly as with other washers. Its very nice. White, mainstream look that is classic and goes with any home and room decor. Doesnt take up much space, and is very streamline and neat. For a name brand washer I find it a very good value. Kenmore is a name that has been around a long time and is tried and true, trusted. And still a great value compared to other brands.
It cleans my clothes amazingly well. It uses less water too. This washer is amazing and I would recommend it to anyone who is in the market for a new washer. My washer is still going strong. No breaks. Ive had no problems with it yet and Im thinking that I will not have any for a long time. I rate this ten out of ten. This washer is beautiful. Sleek in design and wonderful to look at. Wouldnt have it any other way. Perfect and flawless designing. It is definitely worth the price. The price is so cheap compared to what it actually worth. I would pay thrice as much as I did for this washer, 20 times over. Keep it up.
Ive had my Kenmore front end loader Elite Quiet Pak smart wash & smart heat for close to if not 10 years. No complaints... No repairs, outside of the fact the washer isnt as quiet as I would like, it does a wonderful job!! Tops in my book, every type of cycle and cleans beyond the the normal washer.
It was very good and cheap. It lasted a long time and was a great experience. It treated the clothes well and they came out perfectly clean and neat. It was very reliable and trustworthy. It didnt go out. It was good and working well and didnt give up on me ever. I loved it a lot and it was wonderful and great. It was really pretty and neat. It looked fresh and cleans. I was so happy that It wasnt bad looking. It worked well and it looked well as much as it treated me and my beautiful clothes well. The price was very good. You didnt have to pay as much as others. You could pay a certain amount depending on which type you have chosen. The value is very wonderful and amazing.
An absolute waste of time and money. We have been waiting for 5 weeks to have our expensive Kenmore Elite washing machine repaired after owning only 3 years. First Sears repair technician comes out, charges $89 to say he will have to replace the part (here for a total of 10 minutes.) We agree to order the part out of pocket since the washer is no longer under warranty. Had the part overnighted (additional out of pocket) and it takes over a week to get the repair technician back out to install. He is then unable to remove a nut to remove the old part and tells us that he cant put the new part in because hes not authorized to cut the nut off for fear of damaging the drum (here for 15 minutes this time). If we can cut it off ourselves, he said he would come back out and install the new part. My husband was able to cut if off and we scheduled another service, with the soonest date being a week later, specifically reminding them that this nut had to be cut off, and that it would have to be replaced. I was informed by customer service that they have no way of knowing which parts the repair technicians have in stock and that I cannot request that they have a certain part before they come out. Next scheduled service date, no one showed up, we called customer service and the technician called in sick. Rescheduled for today, again, the soonest date available that was a week after the last one, no one showed up again, called customer service again, technician will not come out because now they will have to order the nut that has been cut off. Meanwhile we have spent 5 weeks without a washing machine, and the part that needs to be replaced sitting on the floor of the laundry room. At this point, I just want my $89 refunded and I will hire someone else to fix my washing machine rather than deal with this crappy service any longer. Additionally, Ive spent 3 hours being passed back and forth between Kenmore (the brand) and LG (the manufacturer) and no one wants to take ownership of this washer because for the price of it originally, we should not even be in this position 3 years later having to fix it.
I purchased a new Calypso washing machine from Sears in 2003, and initially loved it. But after finding my clothes were not getting clean, they were smelling mildewed, and it finally broke altogether, I scheduled numerous repair appointments with Sears. Each time I found that my machine was broken again shortly thereafter. (By the way, Sears Service is another sad story, and I think once you purchase a repair and maintenance plan, you are last on their schedule.) After, much complaining and saying I was filing an action under the lemon law, they agreed to credit me the amount of purchase for a new washer.I bought the Kenmore HE4t with this credit in 2005. I have been able to reset some error messages, but today it just stopped working. Maybe I shouldnt be upset as I have gotten 8 years of service from it, but what upset me was, once again, that there was a recall for my Kenmore machine, and the problem I am having is a common one, with many complaints: it is not registering the door lock (F/dL). Decades ago, Sears was known for quality. I feel like all they make now is pretty crap that they charge a lot of money for.
The water of my washer will not drain plus it has all kinds of error codes. I had to pay $129.00 for a repairman to take the bottom section below the door and unscrew a 3 round end off and clean out a trap that if in the book, I could have done myself. This should be included in the care of the washers to be checked once a year. This is just another way for them to take advantage of the consumer. I posted on FB to get the word out and to save everyone some hard earn money.
I like my washer. It was kind of expensive to me but its worth it because its one of the best kind of washers and last for years - better to get a good one like that. It washes good and spins so good its like the clothes are halfway dry. Rinses long enough for it to smell good and the clothes are really clean. My washer is white with 3 load sizes; temperature hot, cold or warm. The load sizes are good. You can wash heavy blankets with no problem and small load you can do a few things real fast. Its quiet, doesnt make a lot of noise. And it fits in the kitchen good, a place to put fabric softener in it.
It is one of the cheaper models but it gets the job done. As long as you dont pack it too full it will get your clothes really clean. And you save a ton of money because these work just as well as the more expensive models. Its not anything fancy or futuristic but it has a few control knobs and is very easy to use if you arent good with technology. It has a very basic appearance but it looks good overall. Ive had mine for 4 years and I have never had any problems with it at all. These washers are really tough and durable which is the reason I choose to always buy this brand.


