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Kenmore Washer Troubleshooting
Kenmore Washer Troubleshooting

Kenmore Washer Troubleshooting

If you're looking for help fixing your Kenmore Washer, look no further! Our comprehensive Kenmore Washer Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.

Bad lid switch 
If your washing machine does not stop every time you open the lid, your lid switch is bad. You may have to replace the lid switch.  

Clogged waste hose 
If your washing machine does not drain the waste water, the waste hose might be clogged. If the waste hose is only clogged, repair is as easy as removing and unclogging the waste hose.  

Bad drain pump 
If the waste hose has no clogs, the problem may be a bad drain pump. The drain pump could have a clog in it, too. Since the drain pump has a translucent cover, the clog should be visible.  
If removing the clog in the drain pump has no effect, there may be a problem with it.  

Bad pump motor 
If waste hose installation guide and the drain pump installation guide did not solve the problem, it may be the motor. Since the motor provides the drain pump with the power to drain, the motor will have to be replaced.  

Broken drive belt 
If your drive belt is broken, the motor cannot turn the tub.  

Bad tub motor 
If your motor is not working, you will have to replace it. Make sure the washing machine is unplugged from the electrical outlet. 



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

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Kenmore Washer Troubleshooting

Kenmore Washer problems

Kenmore Washer broken

Kenmore Washer issue

Kenmore Washer difficulty


Product Reviews:

Kenmore washers are reliable and last a very long time. The clothes always
Kenmore washers are reliable and last a very long time. The clothes always come out clean and fresh and dont seem to wear out as they are washed. Perhaps the best feature of the Kenmore washer is reliability. It is very rare for anything to break down and the clothes consistently come out nice and clean. The washer is a top-loading model which I prefer. I like the simple features and its easy to keep clean, as opposed to stainless steel which would be a nightmare to keep up. Kenmore washers are affordable and are a great value. Considering how long they last, and how little they need to be repaired... I highly recommend one.
Published: December 3, 2016
Karen of Ventura, CA
Source: consumeraffairs.com

Takes a good size full load and washes completely and doesnt leave any soap
Takes a good size full load and washes completely and doesnt leave any soap after every wash. It’s a very reliable on all levels. It rinses all the clothes very well and spins evenly so theres no heaviness after each load. Leaves every load manageable. It looks like a well-built product and has fast dials on the front to use and easy to understand. Each setting use cold or hot water setting. For the one is single and starting out on their own it is very reasonable in price and offers good financing and last at least three years and has a good warranty.
Published: March 23, 2016
Chris of Salem, OR
Source: consumeraffairs.com

I have had bad experiences with Whirlpool washers in the past. Less than fi
I have had bad experiences with Whirlpool washers in the past. Less than five years ago, we decided to purchase a new washer since our two-year old Whirlpool washer was giving us endless problems. We purchased a Kenmore Elite from Sears. We did not know that our washer was actually a Whirlpool washer. We have started with the same problems with this washer as we did with our Whirlpool washer. I just learned that our machine was actually manufactured by Whirlpool. I was told by Kenmore that other Kenmore Elite washing machines were recalled with the same problem, but does not include my model.I was transferred to so many different places, including Maytag (why Maytag?) to try to resolve my problem. If my machine is having the same problem as those other models that were recalled, there is a great chance that mine should be included in the recall. I never got to speak to the right department. The repair is costing me half of what I would have to pay for a new one. Now, I dont know where to go to get a reliable washing machine. I thought that paying a descent amount was going to give me a descent working machine. I believe that disclosing the manufacturer on appliances should be required because not everything that shines is gold. A reliable brand on the outside is not always what you get on the inside!
Published: May 22, 2012
Blanca of Fullerton, CA
Source: consumeraffairs.com

I bought washer 8/23/13. I had repairman out 9/10/14, again 11/10/14 and ag
I bought washer 8/23/13. I had repairman out 9/10/14, again 11/10/14 and again 11/19/14. The second visit he was 4 hours late, without a call, or I apologize. Ask for different repairman for 4/26/15. One came, stated washer was fixed and drove away. Put clothes in washer and it will not work. I have used Kenmore products forever. I totally do not understand what is happening to your company. I pay for warranty services to no avail. I would never recommend your products again, unless someone comes and does a proper job that you can take pride in. This has been the most frustrating experience.
Published: March 27, 2015
Joan of Green Valley, AZ
Source: consumeraffairs.com

It worked well at first and then the inside drum came loose from the frame.
It worked well at first and then the inside drum came loose from the frame. It started leaving white material all over cloths from the lining or glue that held drum in place. Water was coming out all over our floor. Was satisfied until it broke. Parts were too expensive to repair it so had to buy another washer instead and did not buy the same brand washer. I love the look and front load door. It was pretty dark, red colored, and still looked new when it broke down. Loved how easy it was to control. Not happy with the perceived value because parts were priced so high that its not worth it to fix or repair them. You are better off buying a new one.
Published: September 14, 2016
Tiffany of Vineland, NJ
Source: consumeraffairs.com

Bought the Kenmore Oasis Washing Machine, 110.270 and just like thousands o
Bought the Kenmore Oasis Washing Machine, 110.270 and just like thousands of others on this board, my machine started showing an F1 error code. It also started shaking the house and sounded like a rocket taking off during the spin cycle. Just google Whirlpool bearing or Kenmore bearing and youll see many more issues just like mine. Turns out, Kenmore/Sears is doing a quiet recall of the control board. Theyll send a tech out to replace your control board. This procedure takes no more than 15 minutes to complete and the average homeowner could do it themselves in minutes. HOWEVER...What is not under quiet recall is the loud and unbearable rocket sound during the spin cycle. That fix will require that your bearings be replaced on your unit. Is the bearing failure caused by the bad control board? Im not an engineer so I dont know but if I read the 1000s of posts, you rarely see one without the other. So this is where the story gets interesting. According to Sears, Whirlpool offers a 10-year warranty on the Whirlpool tub of the washing machine. The Whirlpool tub hereto now includes the bearings and shaft. Well, guess what? Whirlpool started fielding so many complaints that they made a kit (separate from the tub) that allows technicians to replace the bearings separate from the tub. Guess what? That bearing kit is not covered by the 10-year warranty because its now considered separate from the tub. It will now cost the homeowner $160-180 for the bearing kit and approximately $150-$200 for the service. That equates to roughly $350++ to repair a part that is clearly a manufacturer defect. This defect is so popular that appliance shops have created videos on how to fix the machine yourself. There are many posts about the poor quality of the Whirlpool Cabrio and Kenmore Oasis washing machines - related to the bearing failure and the control board issues. I have lost complete confidence in both of these brands for how they have handled the issue. I will do my best to never purchase either brand in the future.
Published: September 12, 2013
Jonathan of Salem, MA
Source: consumeraffairs.com

I am reviewing the Kenmore top loader High Efficiency 600S Series washer. T
I am reviewing the Kenmore top loader High Efficiency 600S Series washer. The washer is terrible. It leaves a film of soap scum on all of my clothes. You can see it most on dark items, but it is there on all laundry. I have tried many variations of trouble-shooting. Nothing works. I have tried calling customer service multiple times, and the only thing they have done for me is to tell me is to use HE (high efficiency) detergent, which of course I am doing. I literally have to wash all of my clothes 3 times (the 2nd and 3rd time with no detergent) to get them clean. So, ultimately I have a useless, very inefficient washer. DO NOT PURCHASE this model. And given the poor customer service, I would not recommend Kenmore/Sears in general. Prior to this I was a fan of Sears products.
Published: February 4, 2018
Wendy of Des Moines, IA
Source: consumeraffairs.com

Kenmore 600s is garbage. Would give zero stars if I could. This washer twis
Kenmore 600s is garbage. Would give zero stars if I could. This washer twists your clothes so bad they are stretched and ruined. I’ve tried all the scenarios given by Kenmore and same thing. If you do a deep fill it will cut down on twist but clothes don’t agitate and come out just as dirty as they went in but now just wet. Deep fill negates the water saving feature claimed by kenmore. If you run a normal wash with same clothes, 10 tee shirts, the shirts on the top just sit there and don’t agitate through the wash. Then I was told that’s too big a load. Really??!! So I can only wash 5 tee shirts at a time, at 1hr intervals, to keep from twisting and get them washed with the water saving feature you advertise?? To date I’m out over $400 in clothes due to twisting and the extravagant price for a defective product. It’s out of warranty and kenmore won’t help. Have had it over two years and I’m done. Goodbye Kenmore, you have lost this customer for life. Your product is getting sent to metal scrap because I won’t even donate this problem to another victim.
Published: January 24, 2020
Eric of Covina, CA
Source: consumeraffairs.com

Bought my top load washing machine with matching dryer 11 years ago and hav
Bought my top load washing machine with matching dryer 11 years ago and have never had any issues with it. My 19 year old grandson does his own laundry too and figured out all the features on his own.
Published: May 24, 2020
Cherrie of Spokane, WA
Source: consumeraffairs.com

I purchase this washer about 3-4 years ago and the problem of rust is getti
I purchase this washer about 3-4 years ago and the problem of rust is getting worst. The rust started after 1 year on the lid then it accelerated to inside and now the rust stays on most of the clothes I wash. When we look inside with a flashlight, we see that inside is all rusted and peeling off. I have a baby coming. When I tried to wash the babys clothes the rust stays on the clothes and its hard to take out. I had to rewash them by hand. Im really frustrated since we follow the manual very well to take care of this machine. I cant believe this will happen to a 3-4 years old washer since my mom is currently using a Maytag for over 10 years and it still works fine without rust. I hope to have it repair by Sears as soon as possible.
Published: November 8, 2015
Michael of Markham, ON
Source: consumeraffairs.com

My Kenmore washer is a creamy white color like most washers and it is not s
My Kenmore washer is a creamy white color like most washers and it is not super fancy looking but it is nice. Some minor issues and fails but its a good washer and worth the money you pay. We have had to get it fixed at least once since the water was not coming out hardly at all and the calcium deposits had built up as well. And sometimes the clothes do come out a bit soaked still so I guess it just does not spin right sometimes. But other than that it seems to work fine. It still does what it is supposed to and washes clothes fine.
Published: March 20, 2017
Ash of Irving, TX
Source: consumeraffairs.com

I have had this Kenmore Elite Top Load washer approximately 2 years. The wa
I have had this Kenmore Elite Top Load washer approximately 2 years. The washer cost was on the high side but I thought I deserved a nice washer since I wash a lot of clothes. Immediately I noticed that the clothes didnt appear to get as clean as with other washers Ive used. The washer was constantly getting out of balance. There was a recall and a gentleman came to my house and did something to the washer to prevent the unbalance issue. The washer still gets out of balance constantly and again my clothes are not getting as clean as with my other washers. I wish Id saved my money and bought an older washer with an agitator or possibly side loader. I am very, very, disappointed with my purchase and will NEVER purchase another Kenmore item again.
Published: February 12, 2014
Jerry of Columbia, MO
Source: consumeraffairs.com

I owned for more than 5 years and never any major problems. It is a very re
I owned for more than 5 years and never any major problems. It is a very reliable machine without a lot maintenance. It dry the clothes good after 60 minutes of run. Sometime longer for one load. The performance decrease with age, it works great for the first 5 years. My washer color is white, medium size, perfect to fit the laundry room in the bathroom, it is made of iron and dont slide or move around. The value is average, no luxurious or high end. Just something reliable and functional. Something easy to use, something you can use everyday.
Published: March 15, 2017
Nikki of Mebane, NC
Source: consumeraffairs.com

Well I had this same washing machine for over 8 years and its still running
Well I had this same washing machine for over 8 years and its still running strong. All of the knobs are still intact and the cycles come to a complete. I would recommend this appliance because of its durability, point blank.
Published: October 29, 2015
Staborne of Lawrenceville, GA
Source: consumeraffairs.com

Awesome. I can dry a full load of laundry in 20 minutes. The washer is tota
Awesome. I can dry a full load of laundry in 20 minutes. The washer is totally reliable. If you need something real fast, you can wash it in 11 minutes and then you can dry it in 5 minutes because it spins out so hard that its almost dry anyway. Very nice looking, white, both front loaders. The insides are nice and shiny, but I do suggest that you keep the washer door open when it is not in use or else your clothes will smell like mold. I bought these about 2 months ago, brand new, with a year warranty and together, they were just under fifteen hundred dollars. I would hope to get ten solid years out of the both of them.
Published: July 24, 2016
Cheryl of Jacksonville, FL
Source: consumeraffairs.com

Kenmore Elite Front Load Washer - Mold in the washer caused by design defec
Kenmore Elite Front Load Washer - Mold in the washer caused by design defect. Model Number 79641572210. Sears refuses to resolve this issue.
Published: July 22, 2013
James of Yorba Linda, CA
Source: consumeraffairs.com

It was fine, got stains out but I wasnt overly impressed. The unit was also
It was fine, got stains out but I wasnt overly impressed. The unit was also very loud during the spin cycle. The unit seemed to be big enough for weekly washing for my husband and I but I had to break up the loads if my daughters clothes were included. The controls were very easy to read and set, no fancy extra or unneeded options. I liked that it was straightforward and didnt have settings that I would never use, just to appear higher quality. The unit looked fine and did the job it was asked to so I guess it was a good value for the money, although I wouldnt say it was superb quality. You get what you pay for and I was satisfied with the purchase.
Published: December 7, 2016
Hillary of Rockville, MD
Source: consumeraffairs.com

This washer is quiet and very easy to clean. It works very well for a large
This washer is quiet and very easy to clean. It works very well for a large family who does at least 8 loads of laundry per week. This works well for a family with multiple children who are getting into some type of mess. Handles large loads easily. No vibrations are present. Very affordable.
Published: February 23, 2016
Brian of Big Stone Gap, VA
Source: consumeraffairs.com

I bought this washer a year ago and wish I could drop it off a cliff. It do
I bought this washer a year ago and wish I could drop it off a cliff. It does not fill or clean well. I have to add water and run through deep fill cycles again (how does that save water)? Pant legs, sleeves, etc get tangled up in knots when spinning. Help! What have other done about this piece of garbage???
Published: January 24, 2019
D. of San Antonio, TX
Source: consumeraffairs.com

Ive never had anything so liberating in my life. The thing is awesome. I al
Ive never had anything so liberating in my life. The thing is awesome. I always go with Kenmore. Whenever my appliance breaks down I always buy a new Kenmore. Any clients that I have its always Kenmore. My Kenmore washing machine is so durable. Ive only had to call Kenmore out one time to come and repair something and it was minor and it wasnt their fault or the washing machines fault. It was my small child climbing on top of it and jumping up and down LOL. And I think if that hadnt happened I would never had to call them. My Kenmore washing machine is so glorious. Its almost like a centerpiece you want to put in the middle of the living room for everyone to look at LOL. The thing is durable as say my clothes many many times. The thing is gorgeous almost like a Roman statue in my washroom.It was a little pricey but thats what you get when you buy top of the line and my mother always says you get what you pay for. Im not going to buy a cheap washing machine that Im going to have to keep fixing and fixing and fixing. I want something thats going to last me about 10 years before I have to put a new part in it and Ive got that now. Kenmore rocks.
Published: November 30, 2016
Jamie of Plant City, FL
Source: consumeraffairs.com

Doesnt drain used water completely leaving sticky, smelly residue in wash a
Doesnt drain used water completely leaving sticky, smelly residue in wash after it is dried. To remedy this a prewash without clothes included is required -- very wasteful of water I think. This will be the major consideration at time of purchasing another washer in future. This problem was diagnosed by a sales person on discussion of wash results. I resorted to going to a laundromat outside my home combined with my grocery shopping for large wash load. It has made my washer last longer.
Published: February 14, 2019
Linda of Walla Walla, WA
Source: consumeraffairs.com

Does a good job every time and would recommend it to anyone wanting a great
Does a good job every time and would recommend it to anyone wanting a great machine that will last you a very long time. My next purchase will be the same. It is just right for the two of us. Very easy to load up and easy to unload. Has just the right amount of space and a nice holder for the silverware. It is a nice machine that adds to the decor of my kitchen, I have got several compliments on the design of the washer and the white color. I got a great deal on this item as I always price match with all other competitors so I get the absolute best price for the machine I purchased.
Published: July 3, 2016
Paul of North Las Vegas, NV
Source: consumeraffairs.com

Worked great, never really had any problems. The model I had I wish would h
Worked great, never really had any problems. The model I had I wish would have had a bigger drum and no agitator. For the price, all in all it was a great product...
Published: December 10, 2015
Kaitlyn of Ooltewah, TN
Source: consumeraffairs.com

We have never had a single problem with our set of Kenmores. We did not buy
We have never had a single problem with our set of Kenmores. We did not buy the top of the line more of the bottom line, no bells and whistle. The settings are easy to read and turn knobs too, Im blind/low vision and markings are bold enough for me to see. Baskets are more than big enough to handle all of our washing loads. No extra settings to cluster the facial plates with settings we will never use. Bleach trough in the right place and easy to pour into, big enough to hold recommended amount, softener container in the middle easy to get to, softener lid can be a little hard to get off if you cut your fingernails too short. Product and price was right, have had for 5 years no service calls, bought a set for daughter.
Published: February 5, 2019
James of San Antonio, TX
Source: consumeraffairs.com

Its pretty basic if youre just normal level for cash. It gets the job done
Its pretty basic if youre just normal level for cash. It gets the job done but could do better than I say sometimes. But its good enough for what I have paid for. It could last for an estimate of 5 years but dont take it from me. It just depends on how good you take care of the washer, since thats what I own. The appearance is pretty good for what I paid for. Better than those old-looking ones back in the day so its not as bad. My mother wasnt a fan but I sure was. Probably didnt care that much since I was young. But I do have standards. I had to get it looked at a few times before but now it runs pretty good.
Published: September 8, 2016
Kalani of Moreno Valley, CA
Source: consumeraffairs.com

Simple to use and very convenient. I have a big family and my washer is lik
Simple to use and very convenient. I have a big family and my washer is like my nanny and best friend. I love it! Dont know exactly what Id do without it. My husband likes it too. I have never had a problem with my washer. My clothes are always clean. Its not noisy. It doesnt run my water bill up too high. Its spacious. My washer is white. It is square. It is pretty. It is clean. It looks wonderful in my house. Its stylish. Im so happy I bought it!! The value is outrageous. Its worth more than I paid for it in my personal opinion. I would have paid more. I know people who love my washer and would have paid much more.
Published: September 3, 2016
Samantha of Bossier City, LA
Source: consumeraffairs.com

I am a senior citizen and limited in my mobility. I am totally disappointed
I am a senior citizen and limited in my mobility. I am totally disappointed and frustrated with the Kenmore Elite which I purchased in December 2013. The 3 P.C. Boards Ive been told are not working thus resulting in the machine not working. Ive been told by the technician the repair would cost almost as much as I paid for the washing machine. I thought Kenmores were reliable. I purchased this with my Sears card.
Published: March 7, 2015
Marcus of Capital Heights, MD
Source: consumeraffairs.com

Clothes were always thoroughly washed. It also wasnt that loud and washing
Clothes were always thoroughly washed. It also wasnt that loud and washing time was adequate. The problem was that after 3-4 years I had trouble with it and water started to leak and my clothes would come out smelling weird. The first years the washing machine is excellent but a couple years later it starts to leak and your clothes dont come out clean. Especially in my condition, water would leak and it also stopped spinning. Luckily I knew someone who fixes them so I still use it. The appearance is okay. I really like how its white and the window is there to see if your clothes are ready. The size is okay. Its not too big or too small either. Im a little disappointed at the price it was when we got it. The reason is because it ended up needing repairs a few years later. If it would have lasted longer I wouldnt complain.
Published: December 3, 2016
Josue of Houston, TX
Source: consumeraffairs.com

Very easy to use. Cleaned clothes really good. Never had any problems with
Very easy to use. Cleaned clothes really good. Never had any problems with it. Would recommend it to friends and family. Had for different types of clothing and water temperature.
Published: July 21, 2016
Maria of Anaheim, CA
Source: consumeraffairs.com

I feel like this washer did get my clothes clean. However I wish that I cou
I feel like this washer did get my clothes clean. However I wish that I could fit more into the washer to save time. I also felt that this washer used less water than other washers. The washer sometimes got off balance and I had to redistribute the clothes inside, but it was a durable and reliable washer overall. This washer never required maintenance or repairs. This washer is not as modern looking as a front load washer, but I did not feel that the design was an eyesore in my laundry room and the most important thing was that it got the job done. I felt that this washer was affordable and a great deal for the value. Other washer brands in this similar front loading style would have cost me considerably more money.
Published: November 24, 2016
Nicole of Lancaster, CA
Source: consumeraffairs.com

It works great. Its economical with its water usage. This sure is a reliabl
It works great. Its economical with its water usage. This sure is a reliable product. I have not had to contact a repairman, which would certainly be expensive. I really do enjoy and trust my washing machine. I am a very proud owner of a top loading Kenmore washing machine. I used to have a front loader, but it was very prone to growing mold and mildew. My current washing machine never lets me down. I did not have to pay a fortune and there have been no repair issues. I highly recommend.
Published: February 11, 2016
Leigh-Ann of Nashville, TN
Source: consumeraffairs.com

Kenmore 41761723510 - This machine is the most unreliable machine I have ev
Kenmore 41761723510 - This machine is the most unreliable machine I have ever witnessed, locks the clothes in, cant get them out. You can never know what cycle it is in... if any. Clothes stink. Just keep pushing the button and hope something happens? Now agitates for about 10 seconds shuts down... thats all cross fingers. Maybe get lucky. I will never get another Kenmore in my life. My last one was the same basic model, 15 years no problem... What on earth are these making these days and please tell me there is a class action suit on these pieces of garbage.
Published: October 19, 2017
Christopher of Carmel, NY
Source: consumeraffairs.com

This washer was in a 4-year-old house we recently bought. It is a top loade
This washer was in a 4-year-old house we recently bought. It is a top loader and looks to have been new when the house was built. The washers latest shenanigan was to flash the sensing light after it had filled. Information on the internet said to press the pause/start button. So, I did and the machine drained the full tub of water! In addition, I cannot be sure that it has rinsed the clothes, because sometimes it just spins very slowly while squirting a small amount of water on the clothes. Sometimes, the tub fills and actually rinses. This stupid thing takes an hour to wash a load of clothes! What in heavens name is that? It surely isnt saving me any time or energy. Were going to look for something else tomorrow.
Published: February 16, 2019
Carol of Nampa, ID
Source: consumeraffairs.com

I’ve had my Kenmore for about 10 years. I get it checked out through my m
I’ve had my Kenmore for about 10 years. I get it checked out through my maintenance agreement every two years. I’ve had very few problems with my washer. One was with my bleach add in tray that started to rust and the other was with the balancing of the washer to stop the knocking sound. Both problems were corrected and are no longer problems.
Published: May 13, 2020
Hattie of Berkeley, CA
Source: consumeraffairs.com

We bought a new Kenmore Elite Top Loading Washer 31522 in July of 2014. We
We bought a new Kenmore Elite Top Loading Washer 31522 in July of 2014. We noticed that the machine often generated a UE error and we had to redistribute the clothes. But it got where we could not even wash a load of sheets without having to redistribute the load 3 o 4 times. Sometimes just hit Drain and Spin just to complete the load. Even though Consumer Reports usually discourage buying an extended warranty we did buy one for 3 years. We called for a service rep to repair. On the day he arrived I had used my neighbors one year old Maytag which was very similar to mine and had zero problems with getting my laundry done. He said this would not happen with the Maytag b/c Maytag is made in USA and Kenmore is now made by LG in Korea. The repair man said he has to completely rebuild the machine and cost for labor and parts (8 parts) will be $1500.00. The machine costs $700.00. Why would Sears approve a $15000 repair that could buy 2 new machines? I told him that I have to use a laundromat frequently which gets to be expensive and very inconvenient. He said the parts he would be delivered and he would return in 9 days. Sears called on day 8 to cancel appt and left a number to reschedule. When I called to reschedule they said it was b/c their records indicate that all the parts were not delivered but I told her that UPS did deliver 5 additional boxes. I got an automatic call about an hour later saying I was the first appt for the next day between 10 and 12. No one came or called. I called and was told that it was cancelled and needed to be rescheduled b/c their records again indicated that we did not have the tub. We had to go through each piece we already received to confirm. The 3rd appt was made for a week later. We are still awaiting the delivery of the inner tub assembly from LG and fear that we will have to again reschedule. I called the sales agent who sold us the washer and asked for his assistance in getting a new machine. I was told that the only person who can decide if the machine can be condemned is the repairman. This does not seem right to me. Why would we ask the repairman who can charge for the repair be the one to decide if the machine should be fixed? Especially when repairs will be way more that the price of a new machine. I think we have a lemon. He was supposed to talk with his manager and get back to us but then heard nothing. I called again and he said his boss will contact us. Again heard nothing. I called again and had to leave a msg for the boss. The boss left a VMX saying he could not replace the machine, but have to wait for the repairman. I am very unhappy with the machine and especially with Sears.
Published: July 18, 2015
Chris of Bridgeville, PA
Source: consumeraffairs.com

Sometimes it seems like the clothes wash faster than the older washing mach
Sometimes it seems like the clothes wash faster than the older washing machines. This washing machine is very reliable. Older washing machines we had in the past would give us problems within a few years. But this one we have almost 3-4 years now and havent had one problem yet. I love the appearance on this because it a newer looking washing machine and doesnt look like the old ones. Sometimes I forget that this is a washing machine. The value was great. We didnt spend too much on it to the point where we had to think twice about getting it. Once we saw the machine and the price our mind was made up.
Published: July 11, 2016
Johnny of Honolulu, HI
Source: consumeraffairs.com

It was a bit loud but nothing closing the door couldnt handle. I felt it wa
It was a bit loud but nothing closing the door couldnt handle. I felt it was worth what I paid for it. This was a good device. I didnt have much trouble with it while it was in the house. It did a good job cleaning and needed little maintenance or repair work. I liked it although its a washer. Theyre only going to look so good so youre only going to care so much about it. I cant say I got it for appearances so it didnt really matter to me much on what it looked like. I would say this product was of good value to me for my needs. It lasted me well for a good few years and I found servicing was not frequent. I replaced it recently because I was redoing the kitchen.
Published: February 23, 2016
Pete of Colts Neck, NJ
Source: consumeraffairs.com

Our Kenmore Washer has held up very well and gets clothes clean. It is quie
Our Kenmore Washer has held up very well and gets clothes clean. It is quiet and has needed no work or repair. It looks good and easy to use. Even my kid can handle it and that says a lot. Its easy to maintain and keep clean. Its a well designed and good looking washer as far as washers go. This washer has great value, because it still looks and runs great after a long hard run.
Published: April 11, 2017
Michael of Corona, CA
Source: consumeraffairs.com

Only had the washer for 2 years and already broke... Water is leaking from
Only had the washer for 2 years and already broke... Water is leaking from underneath and a very very loud noise on the spin cycle that it sounds like the old wood roller coaster at Cedar Point... My first and last Kenmore product. Went out and got me a Samsung.
Published: February 17, 2017
carmen of Livonia, MI
Source: consumeraffairs.com

The performance is great, not a single problem with it. Everyone should buy
The performance is great, not a single problem with it. Everyone should buy this washer. Kenmore washers are amazing. Its reliability is great. Its just perfect. Not a single problem with it. I’m happy with it, so is my mom and soon to be wife loves it too. I love the front loading white washers. They are really dependable and work fine. Beyond that I think that the sound is incredibly quiet and efficient. Id say that it is a very good piece of technology. It is a highly valuable item and I was very happy when I was able to purchase it at a great price!
Published: August 5, 2016
Paul of Spring Hill, TN
Source: consumeraffairs.com

I got the washer with the wash plate.. HE high efficiency in 2011 from Sear
I got the washer with the wash plate.. HE high efficiency in 2011 from Sears... I dont know how its suppose to save power because it takes so long to do a load and it dont wash the clothes clean either even with a second cycle. Maybe it takes less water but NOT. When I have to wash the clothes two and three times to get them clean. I would not recommend this machine if you have a well. I hate the lid lock. If the power goes out when the machine is going you cant get your clothes out. Twice now I have had to call a repair person to fix the controls after power outages... I really wish I had never bought this machine now. Its the worst washer Ive ever had.
Published: September 30, 2014
B of Merville, BC
Source: consumeraffairs.com

My Sears Kenmore Elite washer will not get out stains. To be fair the unit
My Sears Kenmore Elite washer will not get out stains. To be fair the unit is out of warranty but is only a year and a half old. Because of health issues, I didnt start getting clothes dirty until this spring. It will not remove simple stains like dirt and when I started started to smell some clothes, they didnt smell clean coming right out of the machine. For example my socks smelled as bad coming out of the wash as they did going in. I would think it would be unsanitary to wear clothes that are not clean. When I purchased the the set online in September 2012, they were giving it a 5 star rating. I looked at past models and they only showed 3 stars but this was a new model and I assumed improvements had been made. Looking online today, Consumer Reports gives it a 53 rating out of 100 and others rate it 3.2 out of 10 and even Sears rates it low and the biggest complaint was that it didnt get out stains or get clothes clean in general. I first called the 800 number Customer Service number in the book and the person that I spoke too suggested that I try to purchase an extended warranty then break the machine on purpose and see if they replace it. As bad as this sounds I do think she was trying to help knowing they would not do anything with it being out of warranty. Then I called Sears the first thing that they said is that is was a LG machine, and the second thing was that it was out of warranty and they would do nothing to help me. I then called customer service who said the same until I told them I would cancel my Sears Card. At that point, I was transferred to Customer Retention who eventually decided to send a technician to my house and some negotiation waved the service charge. I did ask him to speak with the service technician on the phone before he made the appointment because I thought he would be wasting him time after reading all the online information that says it just doesnt clean. The conversation didnt happen and the next morning about 8:45, the service technician called and asked me what was wrong with the washer. I told him it didnt get clothes clean. Then he started to say that I needed special laundry soap and that I shouldnt use fabric softener. Anyhow he declined to come because like me, I thought the machine was working as designed but wouldnt get all clothes clean. He eventually told me thank and added it was because the washer didnt use enough water to clean clothes. I called Sears later and told them what had happened and they would not help me and that case # ** would be closed. I did at that point close my Sears account. I did call Sears again to get an address to send information from Small Claims Court. I then decided to send an email to LG to see if they might help since it is manufactured by them and it is their design. The very first thing they said was that it was a Kenmore and that it was a Sears. I sent them back a reply asking them several questions including who did the design, hold the pattern, and the drawings. I didnt receive a response. I did call an 800 number and talk to someone who did give me an address so that the court could get them information. So I am looking into taking both companies to Small Claims Court together so that a Judge may decide who should lose $1029 for a product that doesnt clean.
Published: May 20, 2014
Douglas of Huntsville, OH
Source: consumeraffairs.com

Kenmore Elite top loading washing machine - This washing machine is less th
Kenmore Elite top loading washing machine - This washing machine is less than 6 years old and for the past year it would imbalance when heading into the final spin cycle following the rinse cycle. I tested it with nothing in the machine and it still imbalanced. In researching the problem on the internet I found that this problem is not unique to my machine.The response from what is termed a community expert is that the entire tub needs to be replaced, which would at that time (2011) cost $212, not counting labor costs.The frequency of occurrence would suggest that this is a design or manufacturing flaw. This floating tub design actually seems illogical and destined for failure. Although these washers are listed as canyon capacity washers, I can only guess that in reality bulky loads can imbalance the washer to where it in some way disfigures the tub or the mechanism stabilizing it. The bottom line being, buyer beware. I know I will not purchase another Kenmore product.
Published: October 21, 2016
Daniel of Versailles, KY
Source: consumeraffairs.com

Washer Works great, large capacity, quiet. Excellent for all fabrics. Dryer
Washer Works great, large capacity, quiet. Excellent for all fabrics. Dryer large capacity great variety of settings for both. Does excellent job on large and small loads. Washer is toploading can easily pause to add clothes. Dryer front loader with the same capability.
Published: August 13, 2021
Jimmy of Spring, TX
Source: consumeraffairs.com

We bought a Kenmore Elite top loading machine less than 5 years ago. The li
We bought a Kenmore Elite top loading machine less than 5 years ago. The lid started rusting soon after we bought it. It has progressively gotten worse. The whole lid is rusted now. It looks horrible. I take care of all my appliances. I had a previous washer for almost 40 years. I shouldve kept it. It had NO rust anywhere. Kenmore and Sears has cheap, crappy appliances. They are not what they used to be. Think K-Mart quality. DO NOT buy appliances from Sears anymore. If you dont pay through the ** for an extended warranty, you are out of luck. The reason they sell them is because they KNOW their stuff is crap and will not stand behind it. Go to an appliance store where they will stand behind their products. RUN from Sears and Kenmore. Theres a reason they are going out of business.
Published: November 2, 2014
Robin of Sullivan, IL
Source: consumeraffairs.com

The detergent and softener tray is difficult to open almost to the point th
The detergent and softener tray is difficult to open almost to the point that it might break. Also, the softener section isnt very clean after use. Seems like it takes a long time to finish per load even when on express selection.
Published: February 12, 2019
Guy of Aurora, CO
Source: consumeraffairs.com

I purchased Kenmore Elite washer in 2010 and truly wish I had read these re
I purchased Kenmore Elite washer in 2010 and truly wish I had read these reviews before my purchase. I have always purchased my appliances from Sears and felt that after spending almost $1000, that I had a great washer. Yes, my bleach compartment has rusted and also the machine was leaking. Had to purchase rods. Also, it doesnt wash any better than any less expensive model. Clothes wrinkle as others have commented. Also found out that it is really made by LG and Kenmore just put its name on the product. DO NOT PURCHASE THIS WASHER!
Published: April 26, 2015
Onia of Plainfield , NJ
Source: consumeraffairs.com

It could be a bit larger but it dries the clothes in a good amount of time
It could be a bit larger but it dries the clothes in a good amount of time with few issues. Goes well with our washer. No major problems. No major issues, does the job with out any problems. I would recommend it to others. Works well with the washer without need for major repairs. It actually has a plain appearance. We didnt buy it to show off but to dry the clothes which it does very well. No problems with how it looks. It was a very good price and since it does a very good job of drying the clothes, we believe that it is a very good value. No issue with the cost.
Published: July 29, 2016
Harvey of Mount Holly, NJ
Source: consumeraffairs.com

This was a very nice product. It held a large amount of laundry and did an
This was a very nice product. It held a large amount of laundry and did an excellent job cleaning. The only drawback is that it seemed to take longer than regular washers. This product is very reliable. It never seemed to have any problems or get out of line. If the clothes were out of balance it would adjust them itself. I had this product in black and silver and I loved the way it looked. It had a clear top so I could look in at the clothes at any time. It was an excellent washer. The price I paid for this product was a little steep but for the quality of this product and the overall job it does it was a very reasonable price that I paid.
Published: July 17, 2016
Angie of Grand Prairie, TX
Source: consumeraffairs.com

Kenmore high efficiency washer - This is the loudest machine ever. It wrink
Kenmore high efficiency washer - This is the loudest machine ever. It wrinkles and eats clothes. It is now leaving white stains on darn clothes. Ive always bought Kenmore products. Never again. Very disappointed.
Published: March 1, 2015
Paula of Plano, TX
Source: consumeraffairs.com

I have always used Kenmore. Has always been a dependable, quality product w
I have always used Kenmore. Has always been a dependable, quality product with excellent customer service. This specific washer has never given me one single problem. Not to mention great, efficient customer service. Looking to upgrade to a front loader next!! Perfect size, surface has stayed unscathed with our often brutal wash sessions. Nothing too fancy as far as controls but that helps with teens using the washer. Value is excellent. Kenmore has always produced a quality product for a good price. Less is more in this case. Would purchase again.
Published: July 12, 2016
Patti of Saint Louis, MO
Source: consumeraffairs.com

We bought the washer used and have now had it for 3 years. It is very depen
We bought the washer used and have now had it for 3 years. It is very dependable and it dries large loads of laundry, like my king sized bedding sets with no problems at all. It has a few surface scratches from the last owners, but that does not affect its performance at all. Im happy with it and we have definitely gotten our moneys worth out of it. I would not hesitate to buy another one tomorrow if need be and would recommend Kenmore Washers to anyone.
Published: March 31, 2017
Jennifer of Maryville, TN
Source: consumeraffairs.com

I have had this washer for over 13 years and it is still working great. My
I have had this washer for over 13 years and it is still working great. My husband changed out one of the belts that only cost maybe $20. Great washer. Like I said I have owned mine for as long as I lived on my own. It is such a good washer I will repair before buy a new one. So far only replaced a belt on it. I hear of new washers stinking from odor. Makes me scared to buy the new HD washers. The washer is loyal and has had no big problems. I do not get why anyone wants a newer one that gets bad odors. These older machines have no worries of odor. It just cleans your clothes. We got ours at a close out sale. We paid $400. We have had this washer for over 15 years. Only one problem... the belt broke. My husband fixed it for $20. Total cost of machine $420 - you cant beat that.
Published: June 3, 2016
Sandra of Fredericksburg, VA
Source: consumeraffairs.com

The washer was not the best that I have ever used. It did not clean cups or
The washer was not the best that I have ever used. It did not clean cups or bowls well and after a year it started leaking. I was satisfied until the leaks started. Then I was very unhappy. I live in a three person household and it was fine. I would not recommend this for a big family. Small households the size is fine though. It was kind of ugly but then again so was my whole kitchen. It got dirty easily and was terrible display. I kind of hated it a lot. The washer was overpriced, undersized, and ugly as sin.
Published: August 5, 2016
Uhtoh of Clayton, CA
Source: consumeraffairs.com

Have had this machine longer than I have ever owned one and I do 3 or more
Have had this machine longer than I have ever owned one and I do 3 or more loads a day. Prior to this one I had 2 others and they went in a matter of 6 years. It is important to buy quality appliances.
Published: May 15, 2020
Barbara of Clayton, NJ
Source: consumeraffairs.com

I like the technology used in the Kenmore washing machines. My clothes come
I like the technology used in the Kenmore washing machines. My clothes come out nice and clean every time. The cycles were gentle enough for delicates and then tough enough for getting out big stains and odors. I also liked the fact that the machine did not make too much noise through its cycles. The spin cycle was strong but not noisy as other machines tend to be.
Published: October 6, 2015
Meaga of Hollywood, FL
Source: consumeraffairs.com

I do not like my washing machine. When it is finished washing there is one
I do not like my washing machine. When it is finished washing there is one pieces of clothing that literally covers all the clothes and appears to tuck all the clothes in under it. Sometimes the piece on top is not totally wet and I wonder if it even got washed. Then I wonder if the ones under it got washed because they are so neatly tucked in. It looks like a loaf of bread waiting to rise in a bowl. I have been careful the way I load it, but it still comes out wrapped up, especially when I do sheets. The bottom sheet always wraps everything. I also have a problem with the dark load coming out with white spots. I use the All pods and have to cut the pod and put the detergent in the dispenser. And... the softener never completely empties.
Published: February 24, 2018
Sally of Clovis, CA
Source: consumeraffairs.com

The washer is making noise and I am not happy with the product. It is not
The washer is making noise and I am not happy with the product. It is not leveling and it has mold problems. I would like a new washer.
Published: September 25, 2011
Joseph of Niagara Falls, NY
Source: consumeraffairs.com

You have to babysit this machine. It is frequently out of balance! It took
You have to babysit this machine. It is frequently out of balance! It took me 4 hrs to do 2 loads of wash. The volume of clothes it handles is great, but it does not seem to clean well. Likely, the big problem is too many bells and whistles. Give me a big machine with simple electronics, or better yet how about the old agitators which may not have held as much, but cleaned the clothes and had hardly any problems.
Published: March 6, 2014
Carol of Sterling, MA
Source: consumeraffairs.com

We bought a 110 series Kenmore washer in Jan 2013. Last week we noticed it
We bought a 110 series Kenmore washer in Jan 2013. Last week we noticed it was slowly dripping water into the tub. I researched and investigated everything and found out it is likely the inlet water valve. So I bought a new one for $50 and will replace it myself since it is easy to do. Were still very dissatisfied though. Our last Kenmore 110 washer lasted almost 20 years without a single repair before the motor burned out. Thats why we bought another Kenmore but maybe we were just lucky with that one.
Published: January 17, 2015
Wayne of Cross Lanes, WV
Source: consumeraffairs.com

We purchased the Kenmore Elite Dishwasher, 2 days after the warranty expire
We purchased the Kenmore Elite Dishwasher, 2 days after the warranty expired, the whole top rack stopped working, needed a technician to come out and charged us another $200 in parts plus the $59 service fee. 6 months later, there is water leaking all over the floor... the motor pump! Been trying to get someone out, they are happy to charge me for an extended warranty that is $222.99 that only covers up to $500 in parts. Have been on hold for over 1hour 43 minutes, been transferred a million times and hung up on twice when asked to speak to a manager. WORST decision ever!!! Sears is the such a joke, will never buy anything form them again. Kenmore is a piece of junk!!! Couldnt be more disappointed!!! Save yourself and your wallet the agony and RUN out of the doors of Sears.
Published: September 26, 2016
Kimberly of Granite Bay, CA
Source: consumeraffairs.com

Wanted to try it instead of Whirlpool. They said it used less water. I dont
Wanted to try it instead of Whirlpool. They said it used less water. I dont think it does. I liked the fact that it was a good price. It is said to be a very good brand. I have had Kenmore in the past and they were good. I have had it about three years now. It is a Kenmore and full size. The cost was $495.00. It is a energy saver and the new ones without a agitator in it. Cleans really good so far and I would buy another one.
Published: May 27, 2016
Pat of Ward, Ar.
Source: consumeraffairs.com

It cleaned without extra cycles and the multiple settings were enough for a
It cleaned without extra cycles and the multiple settings were enough for all my cleaning needs. The tub was a little small, but I usually wash a few times a week anyway so this was not a problem. I never had any issues over the life of the washer, it always worked well, and was consistent from day one. I had to replace the belt one time in all the years I have owned it. It is classic white and I never worried about the looks. It is easy to clean, and stable where it was put. For the price it works great. It is easy to maintain the ability to somewhat overload, and have clean clothes that have not been destroyed is a tribute to the brand.
Published: April 3, 2017
Carl of Houston, TX
Source: consumeraffairs.com

The Washer works really great. Its fast, no noise, and works great. I would
The Washer works really great. Its fast, no noise, and works great. I would really recommend it to everyone. Its worth all the money. No other machine could work great like this. The reliability is really, really good, you have no idea. Its really great, probably the best I have ever had to be honest. The plain white color isnt really my thing. I would probably like it to be more colors option so it could fit my taste a little bit more. Best deal you could have ever. Dont miss out like at all. If you want to live the best life, then buy the best product you could find, and this is one of them.
Published: September 6, 2016
Tuan of Saint Charles, MO
Source: consumeraffairs.com

I do not have to worry about my clothes coming out clean from my washer. I
I do not have to worry about my clothes coming out clean from my washer. I KNOW they will come clean. Kenmore is the only washer I will ever use. It is very reliable, and makes my life easier. My washer is one of the best assets in my home. The overall appearance of my Kenmore washer is very nice. It has a clean look to it. It always matches with what I have in my laundry room. I like having white appliances because it is easy to clean and goes with the entire house. The value of my Kenmore washer is priceless. I could NOT do without my washer. It saves me time, money and the hassle of having to go to a laundromat.
Published: March 15, 2017
Janice of Longview, TX
Source: consumeraffairs.com

It cleans well, lots of options to ensure delicates are clean, safe, and no
It cleans well, lots of options to ensure delicates are clean, safe, and not destroyed. Wash only takes about 35 minutes, is fast and water efficient. Never had a breakdown, although the front panel came loose and cannot be reattached. And the washer squeaks when it runs, although it is in the basement so we dont notice much. Got it on sale. Got a good deal using a coupon and credit card. It was the deciding factor on which washer to buy. Dont buy at retail price, unless you are Scrooge McDuck rich (but then you can just pay somebody to wash your clothes).
Published: March 23, 2017
Ben of Tipp City, OH
Source: consumeraffairs.com

My husband and grandson both work in construction and have very dirty cloth
My husband and grandson both work in construction and have very dirty clothes. This machine does not get stains out. I need to always pre-wash and do extra rinse. This is not energy or water saving! I have allergies and use the free & clear types of HE detergent, but still need to do an extra rinse. We also have mildew problems even though I follow the directions for cleaning the machine. I want my old one back!
Published: April 22, 2016
Pamela of Sebastopol, CA
Source: consumeraffairs.com

Kenmore Elite Washer delivered in 8/2013. From day one it would stop mid cy
Kenmore Elite Washer delivered in 8/2013. From day one it would stop mid cycle. Oct. 2014 got so fed up babysitting it to make sure it finished that I called for repair. Person said it was a common problem. Tightened wash plate and then sold me a Protection agreement. He said call whenever happens again. Feb 2015, they came out again for same problem. He said I had to ensure I only put like clothes together and that really it isnt a washer for just two people! He also decided to adjust one leg on the washer as he thought that may be an issue also.For the past two weeks, it has started not finishing cycles again, even though I have made sure I only wash like products together, ie jean only, towels only, sheets only, etc. Painful when there are only two of us. After babying this machine all day yesterday, I ran the clean washer cycle. It took three starts and stops. I then tried to do a drain spin to at least get the water out.This morning, I called the repair number for them to come out. This is now the third time on this machine. They are dispatching tech by end of week. 5 days for it to sit with water in it. She also told me to call the Protection Dept. to see if anything they can do. So in the meantime, I have a washer sitting here with water in it. She said to unplug it, let it sit for a minimum of 40 seconds and then try the drain spin again (which I did try twice last night). I will give it a try while I wait for the PA dept. to pick up as they are very busy, according to the recording.
Published: July 6, 2015
Mary of Mccaysville, GA
Source: consumeraffairs.com

It was big, and fit what I would call huge loads. It had a super fast cycle
It was big, and fit what I would call huge loads. It had a super fast cycle system unlike a lot of others that take for what seems like forever and my clothes came out more clean than with my previous ones. It would fit more than what I needed into it. When I would do a load of laundry it would actually be 2 normal loads, my normal loads. And to my surprise they came out more clean than I would have expected them too. I am in love with them. They arent the newest looking with the clear lid or anything but it definitely gets the job done. Laundry is laundry. As long as the equipment does its job appearance shouldnt matter. Its well worth it in all truthfulness. I would buy it a thousand times over before Id go invest in one of the fancy ones. These are exactly what I needed.
Published: June 13, 2016
Kaycee of Ogden, UT
Source: consumeraffairs.com

The Kenmore washer I had was a hard-working, efficient machine. I had no pr
The Kenmore washer I had was a hard-working, efficient machine. I had no problems with it at all. I bought it at an estate sale when it was about five years old. It performed perfectly for about ten years. When I sold my house the new owners requested the washing machine be included in the sale as they knew the glowing record of kenmore appliances and wanted a washer they could depend on.
Published: November 4, 2015
Jennifer of Mcminnville, OR
Source: consumeraffairs.com

I purchased Kenmore gentle wash canyon cap in 2007. Within the first 2 yrs
I purchased Kenmore gentle wash canyon cap in 2007. Within the first 2 yrs I had have tech come out, the select dial would not stay on the load indicated. The first tech told us that we needed electronic part and plastic around wash tub needed to be replaced. Ok. 2 weeks later a new tech arrives and said the 1ST tech ordered the wrong parts. After a month the washer was fixed (so we thought). Well it 2014 and guess what? Same problem with load indicator, but now the washer with clothes or no clothes just starts banging on the spin cycle. Had local washer repair tech come in, not from Sears. He tells me tension rod that stabilize tub during spin cycle are shot. So between the service fees and replacement parts I have decided to shoot the washer. I will never spend that kind of money on a new washer again.
Published: November 15, 2014
Thomas of Chicopee, MA
Source: consumeraffairs.com

We purchased model #28002011 Kenmore washer in 9/2011. Were 2 older people
We purchased model #28002011 Kenmore washer in 9/2011. Were 2 older people (no pets) requiring 3-5 lite loads of laundry a week. In the last year or more, the washer would add time while in a cycle. For instance, it would count down to say 2 minutes remaining, then adjust the time to say 8 minutes. When youre trying to perform other tasks this could be madding enough. Now after the wash cycle it would just click never performing the rinse or spin cycles. The serviceman informed us the washers motor & transmission must be replaced at a estimated minimum parts cost of $250 plus labor. This was the worst major appliance purchase we have ever made. I dont believe trips to the laundromat would have been as costly & only less inconvenient in winter. Im all done purchasing Sears products.
Published: June 25, 2016
Jerry of Milton, WI
Source: consumeraffairs.com

This has been the most dependable washer Ive owned in quite awhile. Its jus
This has been the most dependable washer Ive owned in quite awhile. Its just too sad that Kenmore appliances are not very popular since Sears has left the retail world. I was always a Sears/Kenmore customer for all of my major appliances purchases.
Published: May 17, 2020
Joseph of Nazareth, PA
Source: consumeraffairs.com

A couple of years ago I bought a Kenmore Elite Dishwasher. It looked great,
A couple of years ago I bought a Kenmore Elite Dishwasher. It looked great, sounded great. When it was being delivered, the delivery man said, See you in a few years. I asked what he meant, and he said, Youll be replacing this before too long. I was stunned. Surely not, it looked too good. Until it wasnt. First thing that happens, the plastic wheels on the bottom rack started falling off. Turns out, they use a plastic piece to hold the plastic wheels on. When its a couple of years old, they shrink and the wheels fall off. Of course you dont know this until toxic smoke is pouring out during the heating cycle.After scraping and trying to clean the plastic off the burner, I check the other wheels only to find out they are all the same. There are 8 wheels on the bottom rack, and are only sold in pairs on a plastic mount. $60 per. Needless to say, its hundreds of bucks to keep it usable. And they dont want to hear about warranty or faulty parts. Learned my lesson. If the delivery guy says its bad, believe it.
Published: October 18, 2019
RIcky of Simsbury, CT
Source: consumeraffairs.com

It is quiet and cleans very well. I like the size and load ability. I think
It is quiet and cleans very well. I like the size and load ability. I think for a no frills washer this is the best choice as it works well and serves the purpose quite well. Ive never had any problems with mine. It has been very dependable the entire time I have owned mine. Im not disappointed in it. Id recommend it. It has a classic look that fits well with anything. It isnt fancy yet looks very nice. I dont care much about looks. Id rather have a washer clean well. I thought it was a little high priced for being a plain jane washer but in the end I am very happy with it and very glad I bought it. Its worth what you pay for it.
Published: March 23, 2016
Rochelle of Topsham, ME
Source: consumeraffairs.com

It did a sufficient job cleaning my clothes and getting dirt out of kids cl
It did a sufficient job cleaning my clothes and getting dirt out of kids clothes. Would have liked a larger capacity. Worked well with all detergents. Had no problems with my washing machine. It did the job I needed it to do. Was extremely reliable. As expected. Its a normal washing machine. Simple, worked as intended. A washing machine doesnt need to be elegant to do its job. Our landlord purchased it for its value. No complaints from the peanut gallery. Fresh clean clothes.
Published: March 23, 2016
M of Stafford, VA
Source: consumeraffairs.com

It did exactly what I paid for the washer to do. It was able to wash my clo
It did exactly what I paid for the washer to do. It was able to wash my clothes in a quick and efficient manner. I have absolutely no complaints to report about this washer. I usually have quite a few loads of laundry, as I help raise a good size family. I used to have to wash loads separately. This washer is able to handle much larger loads easier. The washer looked like a typical washer. Absolutely nothing out of the ordinary with this product. I did like the clear door, so I didnt have to open the door to check my wash. I did not have to break the bank for this washer at all. I forget exactly how much I paid for this brand, but I do know I already have it paid off.
Published: September 9, 2016
Mark of Columbus, OH
Source: consumeraffairs.com

Purchased Kenmore Washer Model 2510 kept leaving soap in clothes. White mar
Purchased Kenmore Washer Model 2510 kept leaving soap in clothes. White marks and streaks in black or navy colors. I use 1/3 of the amount of HE soap recommended. Returned for a newer model after 4 repairmen came out. Now I have the next generation Model 25132. Still have soap in my clothes. The low water high-efficiency washers are AWFUL! The repairmen keep saying I am using too much soap or add water to washer or run it again. How can this be High Efficiency?
Published: March 3, 2016
Louise of Santa Ana, CA
Source: consumeraffairs.com

Use for 2 loads 3 times a week. Never breaks down. Always works clothes. Co
Use for 2 loads 3 times a week. Never breaks down. Always works clothes. Come out clean. Whites are white. Dark clothes clean. No soap buildup. Not a lot of noise – a quiet machine. Have experienced no problems. Works perfect first and last use. Would recommend to family and friends to purchase. Not very flashy but the controls are easy to understand and use. Fits in nicely with my basement laundry area. White and clean. Compact – does not take up a lot of space. Small but efficient. Great value for the price. Reliable. Hard working. Easy to operate. Best washer I have owned as of this time.
Published: June 10, 2016
Thomas of New York, NY
Source: consumeraffairs.com

My Kenmore washer has been 100% reliable since I bought it, no warranty iss
My Kenmore washer has been 100% reliable since I bought it, no warranty issues, no failures, at all. It will be 18 years old in August 2020. I am getting a little bit of surface rust underneath the bleach dispenser, but I will clean up and repaint the tiny rust spot this summer. I cant vouch for the new models, but mine has been perfect.
Published: May 22, 2020
Rick of Dryden, ON
Source: consumeraffairs.com

Good delivery from Sears. Great product so far. Very quiet and washes thoro
Good delivery from Sears. Great product so far. Very quiet and washes thoroughly. Large capacity for 10 or more pairs of mens jeans which came out squeaky clean. Also using double rinse. Love these features.
Published: May 10, 2020
DONNA of Duluth, GA
Source: consumeraffairs.com

The clothes are washed well and the time isnt too long. It isnt too loud. T
The clothes are washed well and the time isnt too long. It isnt too loud. Theres a lot of space for clothes. The machine is reliable and it washes clothes thoroughly. The sound is loud and clear. The washings leave the clothes damp enough to make the dry cycle quick. The appearance is clean and sleek. Its white but the color makes it look clean. It has a grey stripe and the white makes it get dirty easily. The value of it is satisfying and didnt cost much. It is worth the quality of the machine.
Published: April 4, 2017
Rosaio of Irvine, CA
Source: consumeraffairs.com

It runs very well and cleans the clothes the way they should be cleaned. It
It runs very well and cleans the clothes the way they should be cleaned. Its quiet and doesnt make a lot of noise while in spin mode. This is a well paid for unit. Its big and wide enough to fit all my clothes in it and do a great job of washing them completely. You cant go wrong with a washer like that. The appearance of my Kenmore washer is something I enjoy looking at and am glad that I bought it also for the good appearance of what it represents. I am enjoying the value of my washer and all it does. I feel I got a great deal when I bought it and would enjoy doing it again if I have to.
Published: March 23, 2016
Ronald of Erie, PA
Source: consumeraffairs.com

My Kenmore elite washing is only six years old and the computer in it stopp
My Kenmore elite washing is only six years old and the computer in it stopped working. I dont feel I should have to pay approximately $400 to get it repaired nor should I have to replace my machine with a new one at my expense. I have read many many complaints regarding this machine due to the same problem, the computer board not working. I have been buying Kenmore products from Sears for many many years but I am very disappointed in this washing machine. I will not buy nor will I recommend Kenmore products to anyone unless Kenmore/Sears replaces my broken washing machine with a new one.
Published: November 27, 2014
Donna of St Stephens, AL
Source: consumeraffairs.com

I am convinced that Kenmore service reps are trained to deny any problem wi
I am convinced that Kenmore service reps are trained to deny any problem with this washer, as well as the reps that handle setting up service calls. My machine (11066132*410) has, since the first dark load, left clothes covered in a white/gray residue that must also be covering light clothes just that it isnt as apparent. We have followed several different suggested procedures to try and clean the tub, but nothing has worked. We have encountered nothing but indifference and rudeness... Finally it was claimed that we had been responsible. Puleeeze... Stay away from Kenmore.
Published: November 25, 2017
Stephanie of Kirkland, WA
Source: consumeraffairs.com

Kenmore 3.5 cu ft. top load washer. Brand loyalty from previous appliances
Kenmore 3.5 cu ft. top load washer. Brand loyalty from previous appliances was the reason for the purchase. Had the washer for 8 months, and theres NOTHING to like about it. It rarely puts in more than 3 inches of water, so the clothes are just rubbing against themselves causing pilling, twisting, and tangling. Sheets and long sleeves are always so twisted in knots you have to stand there and untangle. (With shirts this means ironing is usually required.) And, do we really know how clean anything is if all its doing is rubbing against other pieces? It reminds me of women banging their clothes on rocks at a stream. Yes, there is a setting called Deep Wash which puts in 5 inches or less of water, (measured with the wet clothing also in the machine) and clothes still spend all their time rubbing against each other. This is Not due to over-loading, as I rarely have more than half or two-thirds of a tub-load of dry items. The setting called Bedding or Bulky, eventually, after 10 minutes of spinning, and occasionally adding a bit more water, gets enough water in to keep the clothes from rubbing against each other, but by that time the cycle is mostly finished and the clothes and/or towels have spent the majority of the wash cycle just being banged against each other. But this cycle does not spin the clothes very dry, and so sometimes with jeans or towels you need to go back and turn it on again to an additional spin cycle. After using the machine for awhile I now know the salesperson knew nothing about how it actually worked. For me it has added LOTS more work by having to go back and add a additional cycle, by now requiring ironing of mens shirts; and for having to separate and hand-wash knits, sweaters and delicate items as they cannot be included in a regular wash, but are way too few for their own cycle.
Published: June 3, 2016
Dorothy of San Diego, CA
Source: consumeraffairs.com

Good, reliable machine. It cleans my clothes, and there is the ability to w
Good, reliable machine. It cleans my clothes, and there is the ability to wash differently size loads. I have a choice of water temperatures, activity of washer and length of was washing time. It is a very excellent machine.
Published: May 20, 2020
Ruth of North Richland Hills, TX
Source: consumeraffairs.com

The washers performance I would have to say is one of the best that I have
The washers performance I would have to say is one of the best that I have seen before. Presoaks pre-rinse, the cycles lasts long enough that I know without a doubt everything is getting good and agitated and that my clothes are definitely coming out clean. Plus this washer also has a self cleaning cycle so that I dont have to figure out how to clean it myself, it does it for me. Plus there is gentle cycle, permanent cycle, heavily soiled, small, medium, large and oversized weights for whatever size you are loading into the machine. Since no pur based the machine 2 to 3 three years ago I have yet to have a single issue with it. No matter how much has been shoved into its never gotten off balance, never slung the laundry all to one side. It has kept it evenly distributed through the inside of the tub itself. And though it is self cleaning none not once has a single line that is attached to the machine has never gotten clogged up. I like the fact that its white, can be a hassle to keep cleaned but if properly taken care of very pretty. And will remain that way if properly maintained. But my favorite feature is that it has a clear glass, self locking lid that can be seen through. So instead of wondering if its actually doing what its supposed to do like with the older ones with a solid a lid you can just look down into and seen that it is working just fine.
Published: September 2, 2016
Stephenie of Madison, MS
Source: consumeraffairs.com

Its quiet. It makes our clothes fluffy and we enjoy wearing our clean cloth
Its quiet. It makes our clothes fluffy and we enjoy wearing our clean clothes. It has lasted through some mistakes with overloading or the wrong settings and its still working just like new. It is large enough to hold all of our loads as long as the kids do not throw in any extras. Its tough on dirt too. Sleek, modern with a unique style and looks great in our house. The color works well. It goes with everything. The white has not gotten dirty like I expected. I expected our machine to fall apart after a few months because the price was very reasonable but most appliances fall apart if they are cheap, but not this.
Published: August 18, 2016
Kailen of Brandon, MS
Source: consumeraffairs.com

To put it mildly, I am totally fed up with this Kenmore Top load series 700
To put it mildly, I am totally fed up with this Kenmore Top load series 700 washer. More often than not, I have to repeat an entire wash, as I just have, but for the third time (same load) because the clothes come out with a scuzzy residue all over them. I have tried deep fill, two rinses, etc. etc. Nothing works with any consistency, and it is ludicrous to have paid almost a thousand dollars for a machine which, from its first day, refuses to wash clothes satisfactorily. Is there no way to make Kenmore accountable for marketing and selling a product which is such a miserable failure?
Published: May 8, 2018
Ed of Woodstock, CT
Source: consumeraffairs.com

Clothes are cleaner. They take less time. They use less detergent than othe
Clothes are cleaner. They take less time. They use less detergent than other washing machines. I actually look forward to washing clothes now. Economic on water use and energy efficient, quick, stable, cleans well with good array of different cycles, easy to use, load and unload. Ergonomic design fits well with normal counter heights. Durable with ability to handle recurring and high-frequency heavy loads. No maintenance or repair issues since owned. Reliable timer devices and release of additive like fabric softener.Clean lines and ergonomic design, with color choices, that integrate with laundry room design. Dials and doors are placed in convenient locations and add to look of appliance. Price was higher than some competitors model of similar in function and level in line. Cost higher than lower line machines. Reliability and durability balances cost for a good value for cost. They do cost a bit more than others but for the quality of the washer it is well worth the price. I didnt mind paying a little extra once seen how it performs.
Published: July 7, 2016
Allison of Columbia, SC
Source: consumeraffairs.com

Great washer. Big enough for a large load. Very quiet. I enjoyed the perfor
Great washer. Big enough for a large load. Very quiet. I enjoyed the performance the washer did for our family. Family of boys. Got what we need some what clean. We enjoyed this washer. Although we had to double wash some clothes that didnt get enough of the dirt off. Other than that, it is a great washer. Very sleek look. With the space we were working with it really help. I would recommend this product to family and friends. We absolutely like the washer. For the value of this washer is great. Many features. Sometimes we wish we would have gotten a different washer cause some need double washing but all in all we really enjoy it.
Published: November 27, 2016
Lani of Brandon, FL
Source: consumeraffairs.com

We purchased the washer in July 2013. We did not put the washer in the new
We purchased the washer in July 2013. We did not put the washer in the new home until Oct. of 2013. It has had approximately 20 loads of laundry done in it. It senses, takes on water, agitates, drains and then it tries to spin but does not, just runs. I have to move the selector to drain and spin to get it to spin. I contacted Sears and Kenmore. They said we are responsible for repair even though the washer has had very little use.
Published: August 7, 2015
Barbara of Panama City, FL
Source: consumeraffairs.com

It is very quiet and it dries my laundry in no time especially when I have
It is very quiet and it dries my laundry in no time especially when I have different sizes of clothes, all are dried according without I having to restart the drying process. Overall, l would recommend this product because it is very efficient, effective and dependable. I definitely like the fact that it dries your clothes effectively without burning out the colors. It is very reliable and I would recommend it to my family and friends. The appearance is very simple and the directions are clear and concise. It has a user-friendly appearance for everyone. It is really an awesome product. I like it. The price was quite affordable at the time and I got it while it was on sale. However, I think the general price tag is reasonable now compared to other similar products in this category.
Published: July 8, 2016
Carr of Richmond, VA
Source: consumeraffairs.com

Recently, our Kenmore washing machine stopped functioning. The service tech
Recently, our Kenmore washing machine stopped functioning. The service tech came and told us it would cost $1000 to replace 2 circuit boards in the machine. We purchased this machine as an upgrade from our previous Kenmore washing machine. We have always been happy with the Kenmore brand, but now we are seriously questioning our decision to be loyal Sears customers. We did not purchase the service plan with this washing machine specifically because we felt the Kenmore brand name was quality enough. After speaking with 5 customer service reps, we got nowhere. Sears is not the company they once were.
Published: May 23, 2013
David of Park Hills, KY
Source: consumeraffairs.com

This brand and model gets the job done. No matter what is put in the washer
This brand and model gets the job done. No matter what is put in the washer, it always comes out clean. I never have to worry about clothes coming out dirty! With five people in my house, two being teenagers and one toddler, this washer is very reliable. I never worry about having to fix an issue. Reliability in a washer is a must for any household with teenagers and a toddler. The model washer I own is very basic looking, which in my opinion is the best. Basic does not mean cheap since it still functions as a high end washer. The value that you get when you buy a Kenmore is the best. You actually get your moneys worth and more with any and every model. Kenmores worth every penny.
Published: December 6, 2016
Shelia of Irving, TX
Source: consumeraffairs.com

I am completely dissatisfied with the Kenmore Washer I purchased in Septemb
I am completely dissatisfied with the Kenmore Washer I purchased in September 2013. It tangles and twists my clothes even on the delicate cycle. It does not clean our clothes well at all. I have to wash our underwear twice. I have to constantly reset it to wash our towels and bedding. I have also noticed rust around the edges of my bleach fill. The softener does not empty correctly. I have called sears for help many times since we have the Kenmore connect. They can never seem to help me. Many of the reps dont even know what Kenmore connect is. We keep getting error code LE. I was told this error means something is wrong with my motor. I hope not since we have only had it for 3 years. The dry is loud. It didnt start that way. I have no positive comments. This machine cost a lot. I had a Maytag prior to this machine that worked wonderfully for 12 years.
Published: February 21, 2015
Ocevia of Sa, TX
Source: consumeraffairs.com

Washed my clothes thoroughly and got the clothes extremely clean left them
Washed my clothes thoroughly and got the clothes extremely clean left them with a very fresh smell. They kept their brightness and I saved money yearly. I had my washing machine over 5 years and counting. Its not broken down on me once nor have I had any issues with it. Its an energy saver & works great. Bulky but has a great outer design thats somewhat nice. It was a great price! Almost a steal. The price was so affordable along with the performance qualities I couldnt pass this up. I love it.
Published: June 18, 2016
Jasmine of Hopkinsville, KY
Source: consumeraffairs.com

True believer in Kenmore products. My Kenmore Front Loading HE 3 is over 25
True believer in Kenmore products. My Kenmore Front Loading HE 3 is over 25 years old and with the exception of routine maintenance, have never had any problems. Still cleans great. No rattling or noisy operation. Hate to one day have to retire it since the new washers today do not seem to impress me, especially with their costly price tags. Next washer will most likely be a Kenmore again.
Published: May 14, 2020
Jack of Gilbert, AZ
Source: consumeraffairs.com

I had this washer for about 15 years. It stopped spinning the clothes dry.
I had this washer for about 15 years. It stopped spinning the clothes dry. Instead of spending money for repair, I decided I would just buy another washer. Unbelievable that the washer lasted 15 years. (I use my appliances as directed in instruction manuals and I never allowed my husband to touch my appliances.)
Published: December 12, 2015
Charlene of Ormond Beach, FL
Source: consumeraffairs.com

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