On purchased a Kenmore top-freezer refrigerator in Jan. of 2021 through sears.com for $955.88. Five months after the purchase the fridge started emitting a burning-like odor. I contacted Sears Home Services more than 10 times over the course of a week to schedule warranty service, but each time I was told that their system was down, and that I should expect a call from them within 2-4 hours. It is now a week later, and I still have not been given an appointment.

There are lots of things to consider when making big purchases. I compare prices and size and if things have the options my family needs I believe that overall Kenmore has met our expectations. I liked its size, the space inside both compartments, the price, and how long it lasted. Im sure it also had to do with the stores I like, what they carry and the variety to choose from but I wish you could have more colors. Im a person who has lots of colors in my life and home and I would also like that they make their other products so people can match things if they choose to. I also think since the times are changing quickly that the fridges should show it. I seen one recently that you could see inside without opening the door... things like that really catch your eye. I also enjoy when I dont have to go far for a deal and when companies try to have lowest price and availability and good warranty.

You can move the shelf in. It easy to keep clean. Freezer work good. No water out the bottom of it. It cost very low. Goods saver. Fits a lot of goods in it. The only thing that I dont like was that had not ice maker. Its ok for the apartment but wish that inside were a little bigger but it still do the job of keeping my food cold and my drinks too. All white. Its a freezer that work and keep your food cold.

I got this refrigerator as a present, it replaced my old general electric refrigerator. I love my Kenmore. My electric bill had gone down and I have not had any problems with it. I would highly recommend this brand to anyone that needs to replace theirs. I do not have any problems fitting all of my groceries in it. Before I had a smaller refrigerator and was always having to let my daughter keep some of my groceries in her refrigerator for me. It is stainless steel and it matches all of the other appliances I have in my kitchen. I do have a problem keeping the stainless steel shiny. Someone once told me to spray wd40 on it and it would really shine. This refrigerator is very valuable to me. I do not know how much it cost because it was a gift to me. But I really love it and would pay whatever was needed if I needed to replace it.

Its black design makes it look amazing and gracious. It goes with all my pots and pans and any knick knacks I have to match. It also goes with or tiling in the kitchen and the handles on the door are nice and sturdy. Also, its very spacious in both the top and the bottom of the fridge. You have the freedom to do the shelves at any level of spacing and it still fits a lot of food and drinks. The crisper drawers keep the veggies at a perfect temp and ice maker works great. I would recommend any fridge done by Kenmore. Even growing up I lived on these refrigerators and I dont remember them falling at any level or beating any other competitors.

We purchased this Kenmore Elite refrigerator model # 795.72483.411 from Sears 3 1/2 years ago. 2 years after we bought it the compressor died. At that time we were covered under our 3 year extended warranty, the compressor was replaced and we received a $300 check for the food we lost in the process. I can still hear the repairmans ominous words as he left the house, this would have cost you over $800!14 months later, 2 months AFTER the warranty expired, the freezer was no longer freezing, the ice maker went silent and it was to be 2-3 weeks before the Sears appliance repairman could service the dying refrigerator. I called around to different appliance dealers and 1 store did not repair Kenmores, another gave me a heavy sigh and said it was not fixable but I was able to employ one fellow recommended through Angies List who juiced it up after soldiering a tube he thought might be the source of the leak, charged me $200 and I never heard from him again nor was he reachable when it went dry 3 months later (although he guaranteed his work for 6 months).We are 4 weeks out from the second refilling with R134a and I just climbed out from behind this failing machine to write this review. Ironically we happened to have saved our last refrigerator, a 30 y/o Kenmore, which was banished to the basement when we purchased this one and all of our food has been moved downstairs once again.

I initially chose to purchase Kenmore over other refrigerator brands mainly due to the price. It was on sale and it had all the features that I wanted like filtered ice maker and a freezer. It keeps food cold. It also has a vegetable crisper drawer with humidity controls. I had a fridge once that kept coming open because the magnet strip was not good. I had to throw food away which was not good. But my current fridge has an alarm that goes off if the door is left open. It also has an ice plus feature that makes more ice when needed.

The unit has great features, large drawers and is easy to clean. But I would have liked more door space. I like modern things and I would love to see more technology similar to the Samsung. The modern refrigerators are tech savvy and beautiful. I would also love to see a more sleek refrigerator. I have used Kenmore my entire life and they are a brand I trust. They also have a huge reputation as being a reliable American brand. I trust that the unit will last a long time without repairs.

This is a follow-up to an earlier description of our problem with a Kenmore Elite bottom freezer refrigerator, purchased at a local Sears store in 2008. The prefix of 795 in the model number indicates, according to my extensive research, that LG manufactures this refrigerator. I just received notification, written in extremely poor English, that LG flatly denies manufacturing this refrigerator. They pass the buck to Kenmore. Since experiencing our problem starting last weekend, I have seen numerous references to this problem of the light staying on in the refrigerator section - getting so hot that it fries the surrounding area. I dont care about the food we lost, but I do get angry at the loss of a newly purchased bottle of $200 insulin (which was on the top shelf near the lights that were intensely hot) which I paid cash for because its not covered by insurance.I received no notification of any problem with this refrigerator at any time in the past 6 years. I spent numerous hours on the phone today, talking to people who cant speak clear English, being switched from department to department, being hung up on, being referred back to all the numbers I had called previously. With no repair persons/companies in our area (or within 100 miles) to service LG/Kenmore appliances, we have no options but to junk this incredibly expensive refrigerator. I can guarantee that I will never, never, never buy anything from Sears again or any LG product. I will run in the other direction. The customer service for Sears and LG is absolutely horrid. They should both be forced out of business.

I previously had Kenmore refrigerators for years, and I always was pleased with all of them. It had double doors and no ice maker, so there was plenty of room in the freezer. The shelves were movable, had three vegetable drawers and was easy to clean. However, the compressor went out and it was too expensive to fix it. Other than that I liked everything about it and I would still have it.

According to several sources, the average lifespan of a refrigerator is 14-17 years, assuming proper care and maintenance. Our Kenmore refrigerator, model number 596.69312010, lasted less than six years. Over a two months time span, the Main Control Board for our fridge needed to be replaced three times. We work with a reliable appliance repairman who has always done A+ work for us. I have no doubt that the installation of the replacement control board was done correctly, but within a few weeks it died again. On the third occasion, we gave up. Were not investing any more time or money in trying to extend the life of a sub-par appliance. Im not an expert but my guess is that there are issues with the entire cooling system of this fridge, which leads to the quick death of main control board. Whatever the cause, were done. Im leaving this review to warn other consumers before they got stuck in the same situation. Refrigerators are expensive. Even with bargain pricing youre looking at several hundred dollars for the most basic models. If they last as long as they should, the cost per year makes the expense bearable. When they die early, less than halfway through their expected lifespan, its very frustrating.

So far so good. My freezer part is very cold and my fridge is very cold as well, and its very spacey as well. My door can be used on either the right or left side so that is a plus as well for me and my family.

We have had our freezer top fridge for over 15 years now. Only issue we had when we first bought it was trying to squeeze into our narrow doorways in the house into our kitchen. Its just now starting to go and needs to be replaced. So, with proper care, a new one could last for at least 10 years.

After reporting the glass in my year old Kenmore Elite refrigerator exploded. This is a serious safety concern. Buyer beware!! The only thing they would say is warranty is up really??? This is a hazardous product to have in your home. Customer service was terrible. I have many pictures. I will no longer purchase Kenmore appliances.

Ever since got this fridge it has been too small, metal shelves bend with weight too easily, runs noisily, and in general cheaply built. Can not wait for this crib to die so can get another brand. This used to be a good brand but guess not anymore.

I bought a 3-door Kenmore (made by LG) top-of-the-line 31 cubic foot and have the same problem 3 times! They replaced the mother board 3 times and the heater for the defroster. I get an funky error message on the LED display, the water no longer works, the deli bin freezes over and the refrigerator only cools to about 45 or 50 degrees. Im looking for a Samsung now. Sears Outlet is loaded with the exact same refrigerators.

We bought a Kenmore elite fridge about a year ago. Were very pleased with its performance and features. The fridge is very quiet and energy efficient.

We purchased this refrigerator (Kenmore Refrigerator Model 970-420423) on April 26, 2012, and it is the noisiest fridge Ive ever seen. The motors keep constantly running. Apparently, it has 3 motors in it, and with requiring so much pressure, every time we open the fridge portion, the top freezer pops open and often. It doesnt close completely, leaving a gap of about 1/4. If a person is gone all day, they can easily find that the freezer section has been open 1/4 all day. Were so dissatisfied with our purchase and because it takes awhile to realize its problems, Sears would only send a repairman out to check it out. He says the material they use to insulate the fridges now does not do anything to soundproof them. He gave the reasons for the freezer door popping open which doesnt help us any. Were very sorry we purchased from Sears. We wont trust them again. This product is supposed to be made by Maytag, so, watch out.

It has a lot of space for me to put a lot of food, especially if you have a family and it could be organized easily. It is stainless steel, which is what I prefer and enough ice to make a lot of cold drinks during the summer. One of the reasons I got this fridge was because of the size. I have a little boy and he is kinda picky eater, so I needed a rather large fridge to put a variety of food. It looks amazing. When my mom in law comes in she would say the fridge must be very expensive because of the look, but it was not that bad. It was not that expensive when I got it during the holiday season and I really think my decision to get it was a very good one and it is gonna be used for a long time.

I really like how it kept food at the right temperature that we set it to. However, we never figured out how the ice machine works so that part wasnt as useful for us. It fit all of the things we needed and bulk boxes of food fit in without a problem. The freezer portion was smaller than the fridge though. The fridge looked nice, but I wish I had ordered it in white because the color that we ordered did not fit in with our kitchen decorations after we remodeled the house. We considered getting another fridge, but this one was working fine so we kept it. It was on sale when I bought it so I feel like it is a good deal for a fridge. The fridge works really well for the price we paid for it.

Poor Ice Maker performance on our Kenmore model 106.5113 Refrigerator (Purchased April 21st, 2015). We are dissatisfied with the quantity of ice our new Kenmore refrigerator produces. We called Sears for a repair technician to come out and look at the unit. The technician explained the Sears no longer offers a repair service for these units and he was a third party contractor. He couldnt find anything wrong with the unit and said the new unit is not as good as the old ones. He suggested the accelerator option to force the refrigerator to make ice faster. I told him we tried that and even in accelerator mode, it only fills about one-half of the ice bin in twenty-four hours. We usually do without ice about midday. Our last Kenmore lasted 24 yrs and until the day it died it still would fill the ice bin in less than 24 hours. I wish I would have had it repaired now instead of this piece of junk. His only advice was to use accelerator mode. This is an indoor ice maker and it is very inferior to our previous machine if thats the case. We use to fill a small ice chest with our old machine and it would be full again in a few hours. I dont ever remember this thing ever being full. I gave their service department a poor review so they called me back for a follow-up and said that Sears didnt make Kenmore anymore and I would have to contact the manufacturer. They said this was a Whirlpool unit, gave me their number. I called Whirlpool and they said they didnt make the unit either. Im going back to the store for a refund. No wonder Sears is struggling these days. What a nightmare!

It is very durable and works well. Its sturdy and never has any issues. It will last longer than your average refrigerator and it has lots of interesting features and functions. It is a good price and not too big or not too small. Its not a hazard and it doesnt take up too much room in the kitchen. I think everyone should buy this type of refrigerator. I think the modern design is very cool. It has an interesting model to it and its very appealing to the buyer and its worth buying. It is a great price for what it is. I think the value is great on this refrigerator. Its got a sleek design and it is long lasting. It seems like it will last longer than any refrigerator Ive ever owned and thats a good thing.

I love my refrigerator because its modern and very easy to use. I would recommend this to family and friends, goes with any color paint of the house. My refrigerator is about a medium size with nice width and height, can fit nicely into the area where the refrigerator goes. My refrigerator is a newer model and it all stainless steel, with black handles. Its wide and its tall, nice and heavy. Well because the refrigerator is modern, the value of it is very nice. Its stainless steel and stainless steel is in nowadays so the value is very awesome.

I have had my Kenmore refrigerator for a couple years now and I have never been so satisfied with it and if I have a problem with it they would take care of me to make sure I am a happy customer. They make sure that if something goes wrong with they send someone out right away to fix it. Some of the reasons I love it is because I have never had any issues and it helps me save energy.

I am so unhappy with the Kenmore refrigerator I bought from Sears three years ago. Today I had the second repair done, which has now nearly doubled the cost I paid for it. Ive never had a refrigerator that stopped working, let alone twice in its first three years. My old Frigidaire was still running, but it was so old that the plastic inside it was crumbling apart! But not one repair! With the cost of this Kenmore, two Sears repairs (labor was $258 for a 15 minute repair), and all of the food that had to be thrown out. This is the most expensive refrigerator I could have purchased and I hate it. I will never buy from Sears again.

The freezer compartment on top does not work correctly... Sears replaced door gasket and that did not fix the 1/8 gap of daylight along the bottom of the freezer compartment seal which makes it impossible to use the freezer compartment. They ordered a new door and a second seal; door is back ordered; perhaps as much as 2 months. Understand there is no visual damage to this unit. It is brand new from the box. The store made both doors to hinge on the left side and reboxed the refer. I bought this new fridge 2 1/2 month ago and they think they are doing a good job. They say they cant replace the unit with a new one, its their policy to fix it. All I want them to do is exchange the unit now. I do not want to wait 2 month for my new refer... I hauled it in my truck. Give me a unit that is not defective. Since they apparently wont and this is becoming a real issue my policy is to rip all the cards that say Sears up and to NEVER shop at Sears for anything not even a $5 dollar item, not a pair of socks or a gallon of paint.

Today came home to a new refrigerator not working! Lost food in both the freezer and refrigerator. Called Sears/Kenmore, told it would take a WEEK before a tech could come out! They put in an emergency order and am waiting. Incredibly disappointed as I bought the entire Kenmore Pro series for my brand new kitchen!!

It was the first fridge and lasted fireboat twenty-five years before needing replaced. Would have purchased another one but the price was too high to buy at the time. Now will only buy american made appliances.

The freezer part sometimes gets too cold. My food sometimes freezes in the refrigerator part and that is frustrating at times. The size is pretty ok but can be bigger. Usually need more space to put food at times. Appearance is ok but it could be better.

This is a great product. I have never had any problems with any Kenmore refrigerator. It keeps all of your items nice and cold. Its quiet while running. Easy to open and shut doors. I love a Kenmore refrigerator.

It works really well. Its a good fridge - I would recommend it. If you need a simple good fridge then the Kenmore is the fridge for everyone to use. I love it. I have had it for 23 years now. And it still works like it is brand new! I can fit big cakes, watermelons, apples, and lots of other REALLY big items in it. I have held 2 bowling balls in it before. (Dont ask why.) o_o If you were to get the white fridges then you need to clean it a lot. But a black one not so much. But white ones are still good fridges. I got my fridge for $59.99 dollars at the store but I clean it a lot since its white and my kids are really messy people. Cause kids are kids.

Its a reliable fridge thats guaranteed to keep your food fresh. Its usage is good. Years without going out. If you are looking for a reliable fridge Kenmore is the one! A awesome brand! I can actually fit all my produce, fruit and vegetables. Two watermelons and six cases of soda and water bottles, along with my eggs and dairy. My fridge is perfect in size inside and out. Its shiny and glossy and looks marvelous in my kitchen. It actually sits out of everything in my kitchen. Lol. I live in an old house so you can tell the difference. Kenmore allows you to get your money worth when you purchase their products. It lasts for years without repair or replacing. Just keep it clean and you are good to go.

This refrigerator always kept my food cool and fresh. I always like how my freezer was cold but not too cold where it will over freeze any of my food items. The refrigerator was very spacious. I could pile all types of food in there and so many different beverages on the top shelf, without thinking that the shelf will fall. First of all, the color of it is white and it has one long handle connected to the freezer and another long one on the fridge. The light bulb is really bright and is on the top of the fridge. There are three white racks with several lines on it in the fridge. On the top right hand side there is a button to control the fridges coolness. In the freezer there is one rack with lines to dividing the freezer to have two sections. I think the value of the fridge was good it seems like. It is an affordable price and your refrigerator will last for years. You wont have to worry about any of the shelves breaking easily. They seem quite sturdy.

This refrigerator was a replacement for a previous one that I had. The performance of the refrigerator is amazing. A lot better than the previous refrigerator that I had. I feel like this refrigerator is a good size. Its not too small to fit all of my food and produces into it. I like that this refrigerator doesnt take up that much space in my kitchen. It takes up the appropriate amount. It makes my kitchen look sophisticated and modern. I feel like it really compliments the appliances in my kitchen. I think that this is a good color to have in a kitchen. Its not too flashy or dull. I really value this refrigerator. I would hate to see this refrigerator go. I would say this refrigerator is a lot better than other models that I have seen on the market far as durability.

Performance is great. Temperature buttons work properly and have never broke. Temp always maintains the correct place you set it at. Overall performance level to me is essential and Ive had no problems. Size is essential to me. I would love a bigger fridge but my living space wont allow me to have so the size I went with proved to be spacious enough with perfect shelf space and space to stack. I absolutely love it. The appearance of the fridge you believe is top notch. I think the color makes it set itself above others and makes it look more rusty and beautiful and stands out. Go get one. Value is everything. Its perfect – value, look, appearance, longevity, price, space. Its all what you want and exactly what you always wanted in a fridge.

I purchased a Kenmore side by side refrigerator in 2006. In 2012 it needed to have the motor on the ice maker replaced. The same part needed to be replaced again in 2015. I understand that parts break down but this appears to be an issue for Kenmore. And of course this is an expensive part to replace. I always considered that Kenmore produced quality appliances but this experience has changed that opinion. The service person who made the repair gave excellent service.

Generally the Kenmore 795.76209.900 fridge has worked fine for the 3 years Ive had it. Complaints include I can put up with a few dents from the ultra thin sheet metal cabinet (Does it really have to be that thin??!! Can almost dent it with fingernail!!!), but the cheap plastic freezer compartment guide rail takes the cake. It broke, now I feel like Ive BEEN HAD paying $75.00 with shipping for the replacement part. Am worried the other side will break as well, so trying not to use the upper freezer rack for a week until the part arrives. Otherwise I would REALLY FEEL CHEATED for way over a hundred dollars for $2 worth of molded plastic that should have been made more durable in the first place.

The fridge keeps everything cool and Ive never had problems with it at all. The insulation that it has is simply amazing. I would highly recommend this refrigerator to all consumers that are interested. The size is just perfect for your modern home kitchen. Its a great size but doesnt take up too much space at the same time. It wasnt a hassle for the delivery guys to put it in my kitchen. The overall appearance is stellar. As said before, it has a very modern and futuristic look to it. One could be proud of their whole kitchens appearance due to the fridge itself. The value is just a combination of the awesome size and quality. No problems, leakage, or power outages. Its the fridge that everyone wants and dreams of having.

Everything worked as advertised. The freezer froze everything and the fridge part kept a constant temp. Overall a good appliance at a reasonable price. I have no suggestions to improve it. 18 cubic feet is great for a one or two person household. A large family might find it too small. A larger one might encourage people to buy too many groceries just to fill it up. It looked fine for a basic refrigerator. Neither good or bad but just average. The outer surfaces were easy to keep clean. I have no complaints. A very good value especially since Kenmore appliances are known to last forever. I would buy another one the next time I need one. One of the better values in the market.

I like that the temperature is just right. It keeps food cold and doesnt freeze it. The shelving is plentiful. Theres room for my groceries. My food and drinks fit properly, I dont have to lay my drinks sideways, they actually stand up. The shelves are wide enough for heavy bags of fruit. And the drawers are large enough to fit food in the bottom also. Its black so it matches my other kitchen appliances. It looks nice in my house. It has a classic yet updated look. I always get compliments on how nice it looks. It was very affordable and in my budget. It didnt cost me a ton and break my bank. I didnt have to put it in layaway to purchase. It was delivered to my home free of charge. It got cold as soon as it plugged into the wall.

If I can give less than a 1 I would do it. I have a refrigerator from Kenmore and It didnt last for a week and it broke down. I called them and they want me to pay for it to fix it even though its not my fault. The Kenmore Refrigerators compressors are LG and LG compressors people have court issues on it because they break easily. Dont waste your money on those kinds of refrigerator.

I loved the style and color, it was a perfect fit in my kitchen. It also was very functional as I had enough room inside to store all of my food and beverages. I also loved it kept my fruit and vegetables fresh and was perfect temperature for my freezer foods. It froze my foods but did not over freeze them in which no freezer burn. Very easy to keep clean as I have three kids and a husband. The different compartments made it helpful to keep different foods separated and plenty of room for taller items, milk, soda etc.

I like my Kenmore refrigerator - works perfectly, energy efficient. I love the water filter - very spacious. The freezer side it very large and has a lot of space. I like the light that indicates when to change the filter. I love that you can control the temperature.

I was searching for a site that demonstrated unclogging that drain that causes water to leak all over the floor on my Kenmore French door refrigerator w/ the bottom drawer freezer and I ran across this site. By the number of people that have had problems with this, you would think Sears would recall it. Maybe we should go in on a class action lawsuit. The refrigerator wasnt cheap and its really bad publicity for Sears, who usually does thorough testing before putting a product on the market. I dont know what happened but Im beginning to think I need to put this unit in the trash and go for something else. Its already ruined my floor.

I loved my Kenmore! Very reliable, sturdy, and even though its not the newest item in my kitchen, it works still very well after all these years! Its one with the Freezer box on the bottom, and its a slide out. The top is very roomy, and there is plenty of space for all of my groceries. The top gets a little cold, sometimes freezes my items on the top shelf, but thats due to when I turn the air up too much.

Purchased an expensive French Door Bottom refrigerator from Sears in Feb. of 2013. Last week it stopped working. Called the Sears Service and they said they will charge $99 to come out and then give an estimate for the repairs. They also tried to sell me their 5-year warranty for $324.0 which is sold for $150 by Home Depot and Lowes. I called another repair service who charged me $65 to check the problem and said that compressor is not working would cost $750.00 to replace the compressor. We decided to junk the refrigerator and buy an LG two-door top freezer for $990. Will never again buy a Sears brand product.

They have nice refrigerator. They are good and last long. Have different appliances 2 doors and one door on them. Clean and build big. Easy to move around and take out. Inside is nice. I have not tried any other one but this one.

I googled the largest refrigerator made and pulled up this Kenmore Elite, it is big up top and the bottom freezer has mammoth room! The ice and water in the door are simply perfect and take up a very small amount of room in the door. The drawers in the fridge are spacious, I’m very happy! To clean the entire top and bottom is easy.

I purchased a Sears refrigerator in late August 2010. Of course, it is a Kenmore product. I had my fridge for 22 months in working order. I paid $1,355.98 and for a fridge to last that long is ridiculous! The compressor went in my fridge, which had to be faulty or a lemon. Im a single mother and that is a lot of money for me to come up with. Unfortunately, I never purchased the extended warranty which at the time was close to $300.00. I lost $200.00 at least of food in my fridge and to repair my fridge will cost me $400.00 for the part and $300.00 for the service. Unbelievable that Kenmore and anyone working at Sears can stand behind this product and actually write on their invoice, The brands you want at the store you trust. I contacted the service center and the store I purchased at. They would not do anything to compensate for this or even meet me halfway on the part, I would have considered repairing it. So, its GE product for me from now on. I will never purchase anything from Sears again. If I bought a $20.00 clothing item and it ripped, I would definitely have no problem bringing it back. But a large appliance after 22 months of purchase and for no one to seem to care at Sears blows my mind!

It never gave us a lick of trouble, the 8 years we had it. We got for a house warming gift, the seals were all tight up to the day we gave it to some less fortunate friends of ours. From the freeze to veg. and lunch meat trays did their job, the best aspect of the whole thing was the elec. bill never went sky high. We loved it, we went out and bought a side by side with water and ice dispenser. The freezer, cold storage for meats, veggies, and butter, and everyday grocery, racks were plenty spacious for a family of two, then came the little one. We had no problem with all the formula and all that comes with having a baby, plus plenty of room for my beer.The color was eggshell white, nice texture, easy to clean even with smokers in the house. It fit right in with the cupboards, style and got a lot of compliments on it, who would of thought a ref. Even though we got IT FOR HOUSE warming gift, I would see our model or close to it that it would be very affordable for our budget, we had just bought a new vehicle, so if we had to buy we could of, it was very reasonable.

We had it many years ago and it was a good refrigerator. We had it for many years. We were very pleased with the refrigerator. I know that they dont make them like they used to. Our refrigerator was just the right size for us. It had enough room in it that we were able to keep everything in it that we needed to. The freezer was also big enough that it worked well for us. The appearance of our refrigerator was very nice. It looked very nice and fit very well in our kitchen. When the front of it would get hand prints on, it was very easy to clean and take care of. Our Kenmore refrigerator was a very good refrigerator. We never had a problem with it and it was pretty maintenance free. For the price that we paid for it, it was definitely a great value.

Keeps everything cold and it also keeps the freezer stuff just as it should. It is not noisy and it last. I have had mine for a few years now. The size is great to hold everything and also everything fits great. There is a lot of space. It is a great brand and it fits my needs. I will buy this brand again if I should ever need another one. It looks great and I like the style. The price is great. It fits well with the brand and the style. I like that there is a top and a bottom. I also seen the side by side. No matter what style you get it will be great.

Receive it about 10 years ago for mothers day. The best gift. It is black with the freezer on top. Easy to clean cause the shelves pull out. A very good size for us. At one time all of 5 kids lived here so a lot of opening and closing.

The only reason I chose this Kenmore refrigerator was because it was cheap. I bought it used since I know it would be cheaper than buying it at the store. I spend only 500 dollars on it and I really like it. As long as its not making my food bad I am happy.

It runs great, smoothly and quietly. The exterior is easy to clean and manage (it doesnt show fingerprints or spots as much as other stainless steel products) and the interior is durable and functional. I love this refrigerators size. It fits all of our frozen and fresh items perfectly. The shelves are easy adjustable and the baskets make for easy access. The exterior is a great color and easy to keep spotless. It easy to keep fingerprints at bay and to keep looking fresh and new. Kenmore is a great name for appliances and this refrigerator keeps up to that name and promise. For the price this is an outstanding fridge.

The fridge is 5 years old and all the plastic parts of broken by this point, they are very cheaply made. And then they want $70 for a new crisper drawer? Really? But you are stuck. Someone should look into a class action suit.

New Kenmore Elite Ice Maker Problems - Yesterday was the 4th service call for our new Kenmore refrigerator, which stopped making ice 90 days after installation. Each service technician said the problem was related to a frozen water supply line to the ice maker. Water supply would overflow onto the floor behind the fridge. One technician replaced 2 defective water supply lines to our water dispenser and ice maker. Yesterday, the technician replaced the water supply assembly to the icemaker. At this point, we have heard three defective parts in our new refrigerator. Needless to say, we regret buying a Kenmore. The service technicians are encouraging us to buy a service contract. At the end of each visit, they produce receipts itemizing the cost of each service call, currently covered under the new sale warranty. Service calls total almost $1,000. We feel like the service contract will be required to protect against future similar experiences. Today, the icemaker is producing ice again. I am not confident that it will continue operating.

Nice design makes my home be more beautiful. The performance is pretty good and keeps everything good and not slowing down. It can fit all my needs and it gives me some extra space too. The appearance is whitish grayish. It is stainless steel, looks like a normal refrigerator and it looks modern too. The value was good and it was worth it since it was a good warranty. Its very durable and as long as its good, am good with the price.

It came with the house. Ive had several Kenmores before this one and they always have the same problem. The ice maker freezes up at least once a week and needs to be taken apart, fixed and put back. If we can put people into space I now understand why Kenmore cant make an ice maker that works properly. I had an LG that had a wonderful ice maker but it wont fit into the fridge space in this home.

I chose a Kenmore refrigerator for its great features, matching colors, and good price. Some models of other brands are excessively overpriced. The Kenmore fridge has met my initial expectations excellently. I like the water and ice dispensers, the height adjustable shelves and door units, the beverage rack, the spacious interior, and the water filter is very easy to replace. The interior design of the freezer could be slightly improved to accommodate more frozen foods like those found at the grocery store than it does currently.

Has worked very well for the 5 years Ive owned it. Very durable. Ive never had to replace any parts. I have not adjusted the temperature settings. I havent needed to. Overall works great. It can hold a good amount of food. The drawers really come in handy. I can fit a full grocery trips worth. The shelves are nice and sturdy. I love it. Easy to clean. Can wipe down with a rag. Very clean look. I like that there is a cover for the vent. Matches everything in my kitchen perfectly. Does not stain. Very affordable trusted brand. There are several options for repair needs. You definitely get your moneys worth. This brand is available just about everywhere. I got mine at Sears. I love it.

It works great. It is not noisy as other refrigerators. It has a lot of space. It keeps everything in there fresh and cool. I love how well it works and how everything fits in there. This refrigerator is big enough to keep my needed items. I have 3 young children who love to drink milk, so there are at least 4 gallons of milk at once, plus all the yogurt, string cheese, juice and cold water. The refrigerator is black, it has a shelve on the freezer that divides the top and bottom and is wide and deep enough to fit meat/poultry. The inside of the fridge has a couple of shelves, and at the bottom are the fresh veggies/fruit containers. When I was looking for a fridge I wasnt planning on spending a fortune, I just wanted something simple yet durable, so when I arrived in the store I was surprised to find it on sale, right under $500. I opened it to take a look and just loved all the space it had.

Purchased a Sears Kenmore refrigerator for $1300.00 and the gasket on fridge door and freezer door is faulty after 4 years. Cracked and pulled away from all 4 corners on freezer door and fridge door. I paid 300.00 for the extra warranty and it has expired 4 mos prior to my complaint. Service on the phone is 0, no call backs. Told me to purchase another warranty $. In the past I have purchased a number of LG Sears Kenmore appliances and had 100% good experience. The gasket is split-torn away and I can see the foam inner of the doors. Just install a new gasket or lose me forever as a customer.

I rent my residence and the refrigerator was free from my utility company in a program they have to lower energy usage. It works really well, keeping everything in the lower compartment nice and cold. However, the seal on the freezer constantly pulls out and the compartment is almost always covered in ice. Theres plenty of room, but, I live alone and dont need that much space for what I buy. But if I had a family I dont think there would be enough room.

On 21 August 2011, we returned home from after a weekend away and noticed that our Sears Kenmore refrigerator (Model: 71309) was not working at all. We have purchased this appliance in June of 2009 with a three year extended warranty. We assumed that since the manufacturer warranties the appliance for the first year, our protection would begin once that ended. Clearly, we were misinformed at the time of our purchase. The entire contents of the freezer/refrigerator were lost. We placed a call to 1-800-4MY-HOME and were informed that our protection agreement expired on 30 June 2011 (not quite two months prior). We were told at that time that a technician could not even come to look at the refrigerator until 09 September 2011. When asked if there was any way someone could come and, at least, look at it before then to determine what was wrong, we were told no. On 22 August 2011, I called 1-800-4MY-HOME again to try to discuss any possible options since we buy all of our appliances from Sears. Meanwhile, I had to have another company come out to look at the unit for $89.00 to, at least, find out what was wrong. They came on on 24 August 2011 and determined that the mother board fuse was blown and a whole new mother board must be installed.On 22 August 2011, I spoke with Ella after calling the 1-800 number. Ella was helpful. She informed me that we could purchase a one year extension for our appliance for $163.98. I asked if we could possibly have a courtesy extension to help move the service request along and perhaps avoid the $89.00 fee for someone else to come and look at the refrigerator, she advised no. Once we paid the one year extension of $163.98, we could schedule an emergency service call where someone would come out within five days. I asked why we were not notified that our warranty was going to expire, and was told that no notification was being sent out. Only as a courtesy, we were given the option of extending for the $163.98. I then asked if we could schedule the emergency service first and then my fiance would just call back to give our credit card information. She said no and that we must call back and pay the extension first before we could schedule. My fiance called back that same day and was given an extremely hard time. At first, they told him that the amount to pay was $251.00. He said that I had just called an hour or so ago and was told $163.98. He was told again that it was $251.00. He called me to ask who I spoke with and I advised him that it was Ella. Finally, after being transferred three times, the amount of $163.98 was found to be the amount to pay. Then, when tried to activate the Emergency Service call, they told him that no one could come out until 07 September. He said that there should be a note saying that we are requesting an emergency service because we had been without the refrigerator since 21 August 11. Reluctantly, a call was scheduled for 29 August 2011 between 1 - 4. We asked that a note be put on the account stating that this could not be cancelled. On 29 August 2011, after taking the afternoon off from work, we received a call at 3:30 saying that the technician had called out sick and they had to cancel the appointment. (Why wait until 3:30?) Then, we asked, Does it say that this appointment cannot be cancelled? The reply was, Yes, but there was no technician available to come. They could reschedule for 30 August 2011 between 1 - 4 again. We were not happy but we agreed. I also called to inquire about the food we lost and was told to give the list to the technician. He would have to call the food loss department and verify a few things.On 30 August 2011, at about 3:45, we received the call that the technician was running much too late to get there, asking if could they reschedule. My fiance had been home since 1:00 p.m. After he informed me of this, I called the escalated customer solutions phone number and was treated with no respect stating that we were given the option of cancelling. This was done if your customers had to go back to work or had other plans. I said that the technician wanted to cancel the appointment again. It was already too late to return to work and we had taken two half days already. This was unacceptable. I advised that I didnt care how late they were going to be. I would be there and I wanted a technician to arrive, prepared to fix my refrigerator. The lady on the phone reluctantly checked with scheduling and I was told that someone would be there that day. She could not give me a time, though.I left work and headed home. Half way home, my fiance called to say that the technician arrived at 4:20 and was there for 9 minutes. The technician determined that the mother board was blown, had to order a part, and no one could come back until 14 September to install it (This was Karl from the Blue team). Karl then proceeded to tell my fiance that if he was handy with a screwdriver (since the part was being mailed to our home), my fiance could open up the back of the refrigerator and install the part himself. Wouldnt this void my warranty that I just purchased? He then said that the part would arrive Thursday to our home. My fiance stated that he was not going to install it himself and when he said that he had the food list to give to the technician to call the food loss department, Karl said that he couldnt take that list. It wouldnt be covered anyway, and there was nothing he could do. We would have to wait until the unit was repaired to even attempt to call it in. My fiance was at a loss of words. Karl left after being there for a total of 9 minutes. My fiance called me as I was still on my way home so I attempted to call Sears again and tried to explain that I was extremely dissatisfied with the events that took place. I was told to hold and the line got disconnected. (It was 4:45 when I called). When I called back, I was told that the offices were closed until 8:00 a.m. the next morning. Needless to say, I was not very happy. When I arrived home, I was shocked to find in the mail a renew your warranty letter. The worst part? It said that I had until 03 October 2011 to renew. The cost? $130.00, which was $35.00 cheaper than what we had paid. I am finding all of this to be a huge game being played by Sears. The notice led me to believe that I was covered until 03 October, and to renew, all I had to do was reply and pay $130.00. But I had been disconnected earlier.At 8:00 a.m. on 31 August 2011, I was calling the escalated number once again. The person who answered, after asking for my phone number, did not even let me talk. She said, I see here that there is an emergency part ordered for you and it will be delivered tomorrow. I asked about the 14 September 2011 installation and why was I disconnected last night. She said, Hold on. No, we can have someone there Saturday. I dont know what 14 September you are talking about. I tried to explain what had happened but she said, I can read it all right here, no need. Is Saturday okay for you? Between 9 - 11? I said yes, but... She interrupted me and promptly said, Have a nice day, thank you for calling Sears, and hung up. I have never been so insulted by this entire process. At this point, if the technician does not arrive on Saturday, I would like my refrigerator replaced with a three year warranty.As a bright note, I called the food loss department myself on 1 September 2011. I spoke with Ashley, who was, I must say, amazing. I told her the whole story and asked if the department would be open on Saturday so the technician could call-in the food loss as I was instructed. She said, No, but I can see what a problem you have been having. She proceeded to process the food loss claim without any problems. She was absolutely amazing, nice and helpful. If my whole experience was like this, I would not have been so angry.On Friday, 02 September 2011, we received a call confirming our appointment for Saturday 03 September between 8 - 12. So, by 12:05, when no one had arrived, called or anything, I called the escalated number that I had been calling all week. They informed me that my account was locked and it had been referred to corporate with a case manager. They could not help me other than to pass my number along and have someone call me back within two hours. I expressed my extreme displeasure and the representative informed me that she understood and would have the corporate case manager call me.I decided to call the number that had confirmed our appointment just to ask why no one had appeared at our house. After holding for 17 minutes, the representative informed me that my appointment was cancelled. I said, What? Who cancelled it? You confirmed it yesterday. She said, Well that is an automated call. I said that I didnt care if it was automated or not. It was confirmed, and this is an emergency call that has been an emergency for a long time. I asked to speak to the person who decided to cancel this without letting us know and after holding for a considerable amount of time, my call was disconnected.I called the escalated number and after holding for 15 minutes, I was informed again that my account was locked and referred to corporate. The representative assured me that she would take my number to her manager (who would get in touch with the case manager) and someone would call me back shortly. I had been at home waiting since 8:00 a.m. and it was now 2 p.m.Then, I received a call from case manager Edwins assistant**. She stated that she reviewed my case and that she understood my frustration. Edwin would contact me today. I explained that I would have never known the appointment had been cancelled had I not called them several times. I informed her that I was completely aggravated and that I could no longer afford to take any time from work. It has been 17 days without a refrigerator, I have been hung up on, given more excuses that I can count and lost time from work. I wanted either someone to come on my time to install the part or I wanted the refrigerator picked up and have my money refunded. At this point, I dont want anything from Sears in my home since its nearly impossible to get it fixed or get any help on an emergency situation. Ive had to eat out for three weeks, which I cannot afford. I cant go another day without a refrigerator.As I am typing this email, I received a call from a technician that he was at our home to install a part. I am flabbergasted. I informed him that someone was supposed to be there on Saturday but no one showed up. There was no one home today. He said, So, you are telling me that I cant install this? I said, That is what I am telling you. No one showed up on Saturday and we found out that it was cancelled after six hours of waiting. He said, I just install parts. I dont know anything else. I said, Well, there is no one home. No one knew you were coming. I know that its not your fault but this has been escalated to corporate. No one can get there because we had no idea you were coming.At 9:45, Rowland in routing just called me apologizing. He informed me that someone cancelled the appointment for Saturday, set it up for today without letting anyone know and that should not have happened. He doesnt understand why but he realizes that this was the wrong thing to do. He said that he can have someone come first appointment on Wednesday, 07 September 2011. Meanwhile, I still have no phone call from the case manager or corporate offices. This is completely unacceptable!Today, 07 September 2011, I just got off the phone with 1-800-469-4663 since Rowland informed me that we would be first on the appointment. But now, they informed me that I am on the schedule for tomorrow between 8 - 12. How much longer is this going to go on? I still have not received satisfaction/ resolution from the case manager. I still do not have a working refrigerator (this is Day 19) and again, we are being pushed off until another day. I feel like this is being treated as a joke. This is still completely unacceptable. I am tired of hearing we are sorry, this is beyond being sorry.

I had this unit before having children, so I had to upgrade. The fridge served us well up to that point... Never an ounce of problems with it. I just needed double doors and more space so I bought a new one. Got a great deal on this refrigerator! It was quite inexpensive but it served all our purposes. It was bright white and easy to keep clean. I loved the color cause it matched our other appliances. The unit provided my husband & I with plenty of space... Veggies & fruits in drawers and room for big watermelons on shelf. Kenmore is a great brand & our second refrigerator is also a Kenmore... Were very happy with it, too.

Had everything you could want in a refrigerator. Worked well all times of the year. Plenty of room in the doors and the freezer as well. Had enough room in the doors for anything you wanted to put in there and the freezer had enough space to hold months worth of meat/veggies. Stainless steel exterior that had a very sleek look that fits in with any decor that your kitchen may have. Not too big that it overwhelms the room as well. Was less expensive than other brands that were of similar size and quality. Came with an extended warranty for free as well which was greatly appreciated.

We like this refrigerator because it fits well into the space we have and still stores plenty of stuff. I wish the cold water came out faster, but that is really my only complaint. Again the size is perfect for the space we have in our kitchen. It is taller than other fridges we have had and not as deep, but that is exactly the size we needed. It makes up for the lack of depth with the increased height. The stainless steel doors are a nice sleek, modern look that we enjoy. They are still magnetic which allows us to mount pictures and notes with magnets so we are happy with its appearance and functionality. This fridge was a bit more expensive than others weve had, but we like the look, form, and function of this unit. We would buy it again.

We bought this Kenmore Elite refrigerator (74093) made by LG in May 2016. In September 2017 it quit working. We have a home warranty through AHS. Their technicians have made 6 trips to our home and replaced 4 parts in the unit. It still does not work. Sears service is scheduled to come out Nov. 3, a month after we made the request. We have had to throw out $300 worth of food and still dont have a working refrigerator. The latest technician says these LG french door refrigerators have a high failure rate and he does not recommend buying one. We need either (1) to have this unit repaired permanently or (2) to have the unit replaced with a new one that does not have the same problem rate. Somebody please help!

Kenmore Coldspot Model # 106-62152110 - I have had Kenmore appliances all my life and never have I had one go belly up in less than 3 years, most lasted 20 years or more. We bought a side by side, a stand up freezer and an extra refrigerator for our pantry, which was the last one we bought and it was 11/11. About 2 months ago it began not cooling right and had to be turned up and even then the freezer was not freezing. Ice cream was like milk and things in the refrigerator spoiled. We live out of town, 40 miles to Costco, so like to avoid that trip by having this extra appliance. It took them two weeks to get a repairman then he said it could take up to 3 or more weeks to repair as it was a major coolant leak and may not be cost effective. Since the warranty had passed I was pretty much told too bad, so sad. This is not a Wal-Mart coffee maker or curling iron. Since when can you not expect a refrigerator to last more than 2.5 years? In talking to the Solutions dept I was told they have no phone # for the corporate office and I had no other place to turn. What a joke. Sears has turned in to another corporate bully.

Fridge did the job that it was supposed to do. Our food was kept cold until we wanted to use it, many times for a week. All of our drinks were kept very cold. We had no leakage from under the fridge which was the main problem with our old one. This fridge blends in well with the decor of our kitchen. We also have a small freezer on the top which keeps everything frozen forever. Neither the fridge or freezer need to be cleaned out very often. I just like my fridge.

The lights in the refrigerator compartment would not shut off and it is starting to overheat and smell like burning plastic or wires. I placed a call to Sears for service and was told initially that the issue would not be covered. I explained to the representative that this could have been a serious problem resulting in property loss or death if a fire resulted. I told them that I had noticed many other complaints posted on the Internet referring to the same issue.I asked to be transferred to the recall department and spoke with a lady, who explained to me, after placing my call on a brief hold, that there was, in fact, a recall (Model: SF-46-515-R5). The telephone number I had called was 1-800-469-4663. I was told that it was a recall from LG. Apparently, they had made the refrigerator for Sears Kenmore Brand. The parts are on back order and when they are shipped, I will be notified and the service will be done free of charge.

Bought Sears Kenmore Elite refrigerator about 3 years ago. One of worst purchases we ever made!!!! Shelves rusted after 6 months & refrigerator totally crapped out a few weeks ago. Customer service was non-existent. Not hard to figure out why Sears is a has-been company on the brink of collapse! Will not purchase another appliance from Sears...E-V-E-R!!!!

This model and similar line of models is satisfactory for small families - 2 adults and young minor children who likely will need assistance in accessing food storage. The refrigerator is plain, basic appliance, white. No particular special finish and sparkle; it does what its suppose to do. Door handles are pouched in doors; cheaper to manufacture, less materials, and also give a cleaner, more modern design than those bulky handles sticking out from door frame. I bought it because it was convenient and priced right for my spending plan. Its reasonably priced at Sears. But like everything, NOT MADE IN AMERICA components and not sure about the final assembly point. You get what you pay for... Cheap labor in Mexico helps keep down price; thats good for consumer. For price difference in moving up to larger model, better off to buy a cheap stand alone freezer. Its often sold at Wal-Mart and works well enough to cover storage times like the holidays - rather than work that freezer half-full. Of course if you have a family of growing teens, youd probably be better moving up to larger capacity to meet your food storage needs.

Highly efficient great power saving qualities. I enjoy using the energy saving fridge. Kenmore has great appliances and much more. I enjoy using this appliance. It really helps keep my meats, fruits, and vegetables fresh longer than expected. I recommend this product to all my friends and family.

Never had any problems. Had lots of space, kept everything cold, didnt freeze vegetables and cheese, self defrosted freezer, was quiet, never runs loudly, keeps frozen food frozen, not frostbitten.

Excellent performance. Lots of room to store leftovers and necessary products like gallon of milk, juices etc. Cooling effectively even when the door has been opened frequently. The ice machine works great. I highly recommend this product. This refrigerator is the perfect size for storing all your leftovers and more. You can store gallon of milk and juices, sodas etc leaving lots of room for other necessities. Lots of room in the freezer as well, and the shelving makes it easy access. The stainless steel finish is such a sleek look! Easy to wipe clean and leaves no fingerprints. The interior is bright and easy to keep clean. It wipes clean very easily with a damp. Love the easy access to be able to get the ice, either crushed or cubed choices. Or cold water option as well. The price of this model is in comparison to other models and brands of its kind. This model is efficient in its performance and does all that is needed in a refrigerator. It is beautiful to look at and very easy to access the items that are stored into it.

Paid $2300 for this Sears Kenmore elite refrigerator and less than 3 years old its total junk. Stopped working!! Had 5 different guys out to diagnose and fix it and all 5 appliance repair people said they cant fix it! Sears is the bottom of the barrel with quality anymore. Including their craftsman tools that are no longer made in America. CRAFTSMAN TOOLS ARE ALL MADE IN CHINA! That’s right, Sears has sold out to China (and their prices are still the highest). Never ever again will I ever even step into another Sears store! That’s how I feel after getting ripped off on this refrigerator! This week I have to go out and buy another refrigerator and take the $2300 loss!

I am joining the conversation about the Kenmore Elite refrigerator. Our 2.5 year old fridge died on January 1st, 2018. After two visits from repairmen, the first guy ordered a part and we waited ten days, and then the second repairman came to install the part and said it was the wrong part, we need a new compressor. We are in need of a part to go with the compressor, a valve, that is just now being manufactured and they have no idea when this valve will be ready. Of course, I have to call Sears to see when the part will be available. No wonder Sears is going out of business, shoddy appliances, uninformed supervisors that can barely read off the of their scripts. I feel there is no one to turn to help alleviate this situation but am at the mercy of whenever Sears gets around to manufacturing parts. Stay away from Sears.

I own a Kenmore refrigerator freezer that stands side by side. It also has a built in water and ice dispenser. Ive had it for six years and have never had trouble with it. The water dispenser has a replaceable filter which makes me feel more comfortable drinking it. It was put in storage for over a year through hot and freezing temperatures. It still works fine. I feel very comfortable with the size of the freezer, something I find many of to be too small. The shelves including those on the door, are adjustable. That has come in handy when placing large containers in it. I would recommend it to others.

I love Kenmore. I have had several appliances from Kenmore and have really enjoyed owning them. I love my fridge, well-made, dependable. Love the space, the look, the ice maker. Have never had any issues out of it.

They guy at the store recommended Kenmore Refrigerators. I liked it and it was the right size. It was in my budget and I’m very pleased with it. It was in stock and they were able to bring and put it in right away. It has worked great. It keeps food just the right temp and food always stays fresh. Shelves are sized nicely and it is not noisy which I like. But why do all appliances look the same? I like something different and I wish they came in different colors, like red. And I wish the ice cubes were a different shape. The freezer seems small to me and should be bigger as well.

Wife and I needed a new refrigerator and there just happened to be a sale on Kenmore appliances and we both liked the color and it was available for immediate delivery. Price was right for me at the time as well. I like the large capacity with separate crisper drawers, large freezer compartment well-lighted, on-door compartments and the ability to switch the door to open either way. But make them easier to clean. I would also improve the door compartments to fit larger items on the door rack and lighting in the freezer compartment could be better.

It lasted for about 10 years and gave me trouble free service all the time. Never had to have it repaired. These older made models always lasted longer and were made in America. Had plenty of storage space and the freezer was real big. It made ice cubes in about an hour.

Kenmore was a brand that I like and was at a convenient location that was easy to load and bring to my house. I have purchased before that I liked the style and type of. The refrigerator style was what I wanted, size was what would fit and the color fit my kitchen. However, the Price I paid for the unit was more than what the other brands of similar type were priced at. I also wish it had some other features in it. Other than that, was good purchase.

Kenmore refrigerators super cool. The refrigerator have high quality and save me money for energy maintenance. Space is perfect for my family of five and the vegetable area prevent vegetable getting damage easily and maintains the vegetables fresh and for long period of time. I’m very satisfied with my refrigerator.

I purchased a Kenmore refrigerator about 14 months ago. The thermostat and tower had to be replaced. It cost 400.00. I received no HELP from Kenmore or Sears. They told me my warranty ran out. The people in the call center are useless. I will take this matter further. All I want them is to pay for the parts. They said NO.

Wanted a side by side; like the refrigerator haven’t had any issues with it, like that top shelf slides out. Some containers you can’t stand up straight, the freezer is small & narrow, things fall through the grates on the shelf. It is 16 years old & sometimes you would just like to have a newer model.

We bought a top of the line elite french door refrigerator. Within the warranty period the freezer and ice maker froze up. We had two repairmen that visited. Each diagnosed a different problem, but the freezer has continued to freeze over the following two years and is NOW out of warranty. We have to totally empty refrigerator and freezer monthly to let the unit thaw out.

This was our first refrigerator we bought after we got married and it worked great. A simple fridge to get us started and it held everything we bought for just the two of us. Even had room to store food made for company.

It keeps food cold and not much maintainance. I like kenmore products. They are reliable, easy to use and last a long time. I would tell my friends and family to buy a Kenmore. The refrigerator is perfect, it fills my every need. The bins keep food and vegetables fresh and crisp. The freezer keeps ice cream frozen. It white, and easy to clean. It rolls forward so you can clean behind it, and then roll it backwards in its place. The color goes with anything. The refrigerator has a lot of space and the freezer holds a lot of foods. The refrigerator is energy efficient, has adjustable coldness levels and is worth the amount of money I paid for it. It keeps food at the right temperature 35 degrees Fahrenheit.

Fridge color very nice. Black slate. Beautiful. Very quiet. Bought a little on the small side. Just two of us. Fits everything great. Very easy to remove the shelves to clean. Front of door opens for storage or milk, coffee, creamer, ketchup, mustard. Things you use on a daily basis. Love it and front cleans and gets very shiny with Windex. Not very expensive. Great products. Purchased through Sears before they closed their doors. Heard a rumor about the closing before we purchased it so did not purchase a warranty.

I purchased a brand new Kenmore refrigerator 8/2018 and the compressor blew 9/27/2020. I called to set an appointment date for service and they failed to show. My appointments are now continuing to be rescheduled later and later in the month. This has changed every other day via text or automated calls from 10/6, to 10/7 to 10/19, to now 10/20! I have received no explanation as to why my appointments keep getting changed and no acknowledgment regarding a service request for a refrigerator which is an ESSENTIAL household item.I’ve expressed that I have 3 children in my home and that I was buying ice to preserve milk and eggs in coolers. I’ve lost wages leaving work for a service that never occurred, in addition to losing all my food in the refrigerator and freezer! No coverage because I didn’t purchase an extended warranty. I paid $170 for an outside technician to come Evaluate and repair but I have to have a Sears technician inspect it. The compressor is covered under the manufacturer warranty but I’m responsible for the service visit fee- no problem, if I can only get someone out to do the service. I never imagined that I would have a major part go in just 2 years. All my appliances are Kenmore????

I purchased this refrigerator in late 2017, On July 11 it failed. I called Sears service and they scheduled an appointment and 2 days before the appointment they put me off another month until August 25. The technician came and replaced the compressor. Part was under warranty but not labor, I then purchased a 1 year appliance warranty for almost $1000.00. Well 2 days later it failed again and now they tell me they can’t get here for almost another 2 months, October 22. I would advise no one to purchase any Kenmore appliance. I am contacting our B. B. B. concerning this matter. They want your money but do not stand behind their products.

It does what you hope for from a refrigerator. I have yet to require any service for it. Maintains the temperature on both the freezer and fridge side with no typical fluctuations or opening to be surprised by suddenly freezer burnt items. A very reliable appliance. Fits in any standard space in I would assume most kitchens. No difficulty in installing and no need to compensate for its size in order to install. Was easily maneuvered with a dolly and I was able to do the entire install on my own. My model is black and I prefer that overall as it doesnt throw off most if not all kitchens decor for those who enjoy a flow to their rooms. I find that black melds well with even the most diverse of kitchen designs and cabinetry. As Ive said before this model is incredibly affordable and does all the basic things you need it to do. Reliable and smoothly built, this is a treat. Well rounded item by all definitions.

I have no trouble out of it and it works like new and I have had it over 5 years now and I will recommend to anyone. I am very happy with it and I would get another one. I dont know the size but its side by side and has a built in ice maker and fruit saver and lunch meat storage and its big. Its white and has two storage container and it takes up most of my kitchen space but I have a lot of storage and it holds a lot of food. It cost a lot but it was worth it. I pay a lot but I know it will last and I wont have to buy another one for a long time to come and I like it and I had a choice of plenty.

Its spacious, works properly, has temperature control settings, it has a freezer, it has compartments to store vegetables and fruits, the door has spacious shelves as well. It is a reputable brand that manufactures quality products.

I think Kenmore refrigerators are a very good product. Very reliable works very well. Never had a problem with the product. I think my whole family has had Kenmore products and they have never had any problems with them either.

Kenmore 596 fridge now close to five years old. Within year one, ice maker broke (repaired twice and then replaced). Year two, water leaking on the floor caused by automatic defrost clogged drain plug. Replaced drain plug, defrosted ice dam and fixed ice maker - Sears repair bill = $225. Ice maker stopped working two weeks later. Year 4 - compressor dies. Sears repairman here 3 times over 3 weeks - freon leak - unrepairable. Repairman had to request approval for new fridge. We need to wait 36 hours for answer. 20 days without fridge. Unacceptable.

The refrigerator has a great capacity, where I can place a lot of the main food items. The sorting is great especially because I tend to buy a lot of food. The size is appropriate. The size allows me place big plates. I invite a lot of friends to eat so I am able to put in the refrigerator the extra food that we do not eat. The appearance of the refrigerator looks great. It looks new and it has a water filter in the outside of the refrigerator so I do not have to open every time that I need to drink water. The value is a little expensive because of the capacity and the functions of this type of refrigerator. It has so many features so the price reflects that. It is worth it.