We have bought Kenmore products for years. Never had any problems. We bought the Kenmore Elite washing machine in March 2013. It is in our attached garage. It is rusting around the bleach dispenser - something terrible. After reading reviews, it seems that this has been a problem for several years now and it seems that it hasnt been resolved. After only 2 yrs. 7 months of use, I wouldnt think the washer should be rusting. Im not sure I will be buying a Kenmore again.

Sensors decide amounts of water and lots of settings even for delicate things like comforters. Dryer and washing machine are very quiet. Both are energy efficient.

After 7 months from the Kenmore 3 year warranty, the washer is rapidly rusting and chipping, on the top and under portion, in-between the detergent cup and bleach cup. The warranty for cosmetic was 3 years. When the tech came out to the house, he stated and proceeded to put in writing to Sears, this was not covered. The tech took pictures to back my complaint. The pictures never made it attached to the service order that Customer solutions department had received. The Customer Solutions representative, located in the Philippines, proceeded to tell me, I was not covered. The representative told me, he was only there to take my information; the representative CONFIRMED, Sears is aware of the problem and is NOT doing anything about the problem for their customers. Customer Solutions, DID NOT offer any type of solution.Every appliance in the house has been a Kenmore product; I put in a complaint, and of course, still waiting to get a return call. I expected Customer Solutions to have been in the United States. So very disappointed and irritated. Not looking for a brand new washer----just the replacement portion for the top. Because, Sears knows there is a problem.

It is a Kenmore Elite style. Washes worse than a cheap hotel device. Leaves junk on clothes and squeezes the clothes to the point of permanent wrinkles. Other Kenmore have been fine. Not sure what is wrong with this one. It has happened since day one. Called store and no resolution.

I have been a Kenmore user since I started buying appliances. I have never been disappointed, and so I keep coming back. This low efficiency washer is awful. Hardly adds any water at all; its washboard does its best to destroy and rip up your clothes (I have pictures if anyone doubts me); this cycle is so long that you cannot do more that one load of washing in one night. Laundry used to be fun for me. And BTW, clothes are still not clean.

Ive never had anything so liberating in my life. The thing is awesome. I always go with Kenmore. Whenever my appliance breaks down I always buy a new Kenmore. Any clients that I have its always Kenmore. My Kenmore washing machine is so durable. Ive only had to call Kenmore out one time to come and repair something and it was minor and it wasnt their fault or the washing machines fault. It was my small child climbing on top of it and jumping up and down LOL. And I think if that hadnt happened I would never had to call them. My Kenmore washing machine is so glorious. Its almost like a centerpiece you want to put in the middle of the living room for everyone to look at LOL. The thing is durable as say my clothes many many times. The thing is gorgeous almost like a Roman statue in my washroom.It was a little pricey but thats what you get when you buy top of the line and my mother always says you get what you pay for. Im not going to buy a cheap washing machine that Im going to have to keep fixing and fixing and fixing. I want something thats going to last me about 10 years before I have to put a new part in it and Ive got that now. Kenmore rocks.

Kenmore gets our clothes clean, offers a Vietnam of cycles, temperatures and I am please. Kids do their own laundry so its easy to use. It stays clean and fresh smelling and cycles are fast. It is definitely reliable. Have had to for a few years and we do several loads a weeks. Have not had any issues with it not operating correctly. We are pleased with its functioning capability. Cant say I have seen a good looking or a bad looking washing machine but this machine is attractive. We have had it for a few years and I honestly do not remember what we paid for it but considering it has worked without issues for this long I would say it was good value.

Fix the washer over 20 times since purchase in 08. Replacing mother board again in 6 months. Repair teaches different things then the sells guys. I use to rave about Kenmore. Not anymore. I could have bought a new washer every year for the amount of money I have used to repair washers in the past 10 years. All Kenmores with Sears repair men.

Washes clothes well and is easy to operate. Doesnt go off balance as easily as some of the other washers I have had in the past and is relatively quiet. Washer can fit quite a bit into it. I wash my childrens bed sheets and pillow cases in them without a problem (I do however bring our comforters to a laundromat for the extra large washers.) My washer is a nice bright white color and has a clean elegant but not too fancy look to it. Doesnt have a ton of buttons or options to confuse you with. Its easy to operate, even my children can run the washer which is always a plus! I shopped around for the best value around my local shops. I found this washer, read some online reviews on it. This was within my budget and Im very happy with my choice so far.

I brought a Kenmore washer in March of 2010. By the summer of 2010, the machine dial needed to be replaced. My washer was still under warranty, so the part and labor was covered. It has not been two years, and the dial broke again. My washer is no longer under any warranty, due to being on disability, and I am unable to afford the extended warranty. I feel the washer should have lasted longer than a year and a half. I also feel Sears should fix this washer for free. I have to try to make the washer work, by turning the dial from the bottom, and hope that the machine will land on the wash cycle.

Awesome. I can dry a full load of laundry in 20 minutes. The washer is totally reliable. If you need something real fast, you can wash it in 11 minutes and then you can dry it in 5 minutes because it spins out so hard that its almost dry anyway. Very nice looking, white, both front loaders. The insides are nice and shiny, but I do suggest that you keep the washer door open when it is not in use or else your clothes will smell like mold. I bought these about 2 months ago, brand new, with a year warranty and together, they were just under fifteen hundred dollars. I would hope to get ten solid years out of the both of them.

I like Kenmore because it seems to be the best long-term appliance. Service on them I have been able to do myself cause simply to disassemble and online how-to sites. I have had my clothes get cleaner than any laundromat big washers have done with my Kenmore. I would not buy any other brand.

I have had bad experiences with Whirlpool washers in the past. Less than five years ago, we decided to purchase a new washer since our two-year old Whirlpool washer was giving us endless problems. We purchased a Kenmore Elite from Sears. We did not know that our washer was actually a Whirlpool washer. We have started with the same problems with this washer as we did with our Whirlpool washer. I just learned that our machine was actually manufactured by Whirlpool. I was told by Kenmore that other Kenmore Elite washing machines were recalled with the same problem, but does not include my model.I was transferred to so many different places, including Maytag (why Maytag?) to try to resolve my problem. If my machine is having the same problem as those other models that were recalled, there is a great chance that mine should be included in the recall. I never got to speak to the right department. The repair is costing me half of what I would have to pay for a new one. Now, I dont know where to go to get a reliable washing machine. I thought that paying a descent amount was going to give me a descent working machine. I believe that disclosing the manufacturer on appliances should be required because not everything that shines is gold. A reliable brand on the outside is not always what you get on the inside!

We had a Kenmore washer for many many years that was given to us by a previous owner that had it for many years as well was fixed several times on the front pouch. Id buy a Kenmore. It ran years on its last leg.

I have a Kenmore front load washer. It's about 10-15 years old now and has been a great washer. I had a service man come out one time when the inside rubber gasket tore, otherwise I've had no problems with it over the years. It has been very reliable. I leave the door open when I take the clothes out, even though I've never had moldy smell in my clothes. I usually wipe out the gasket (around the door) every so often, but not that often. The front paint ended up bubbling from spilled detergents over the years, but that's simply cosmetic. Those front panels are replaceable, but it doesn't bother me that much. I never thought this washer would be so good and last so long. Thanks Sears for a good quality appliance.

Its amaze balls - its fast which is great because you cant beat a fast washing/drying system when youre on a hectic schedule like most moms with multiple kids! I am able to wash big comforters that is previously have to use our local laundromat for. I can fit everyones jeans & towel in 1 load and not worry about breaking the machine. Its just so sleek & modern. I love it - versus the old clunky models of the past. Its definitely appealing to the eye & my friends & famous lay comment on it regularly. Well worth the money. I couldnt have gotten a better deal. It does what I need it to & then done. Its worth it - they should have more sales though in the store with pairs.

My Kenmore washer has been 100% reliable since I bought it, no warranty issues, no failures, at all. It will be 18 years old in August 2020. I am getting a little bit of surface rust underneath the bleach dispenser, but I will clean up and repaint the tiny rust spot this summer. I cant vouch for the new models, but mine has been perfect.

Last a long time. Washes and rinses acceptable. Has different water levels. Different wash cycles. Fits in a small area. Looks good. Best washer I have ever used. Reliable, runs forever. I have had mine for over 20 years and it has not broken down even one time. Easy to set up, powerful. Appearance was a basic white, top loader, slot for soap in two places, easy to move if needed, not too big so it does not take up too much space. Nice. Considering how long I have been using the washer I say it was a great bargain, thought it was too pricey at first but when you are still using 20 years later it was a steal.

I have just spent over 4 hours trying to wash bedding. A new record. I have been told by customer service that I must choose the correct setting for my laundry, cant just use normal. OK, then I am washing bedding, so I choose bedding. I was washing 2 twin sheets and a twin quilt. For some reason, my washer likes to fill with water, spin a little, drain, spin, then fill with water again. For over 4 hours, until I wrung the bedding out and removed it, dripping from the washer. Sometimes the washer is fine, takes a long time compared to other washers I have had, but I can have a load completed in a little over an hour. But other times, it goes into this fill, drain, spin thing for quite some time. The repairman who came out the last time I called told me to unplug the washer and plug it in again, it gets confused sometimes. He couldnt find anything wrong with the washer. So is this normal? Is this the way of washers these days? Sometimes I can do a couple of loads in an evening, sometimes not. Do I choose the wrong settings? Is bedding heavy duty and not really bedding? Or is it the brand?

Affordability, simplicity, and maintenance, all add to the experience of ownership. Works great. Really gets clothes clean. Energy efficient and durable, all the things I expect in such a important home essential.

After 27 years I needed to buy a new washer and there were only ones without agitators so that is what we bought. Worst decision ever. There is no soak cycle; clothes often end up under one item like a parachute without getting clean or rinsed and causing another wash cycle. Absolutely dislike this washer.

The performance is great. They made this washer with the best and top quality in mind. There are so many different settings to choose from and they perform great. This washer is super reliable. It can literally fit a ton of clothes, or even my whole comforter and all the bed sheets together. Its such a great washing machine. The appearance is absolutely wonderful. It looks sleek and shiny and so up to date with the trends today. Its modern and has great technology. I just love this washing machine so much. The value isnt bad at all for this washing machine. You honestly get what you pay for. Its not priced bad at all. But you definitely will be happy with it.

Great performance and works really well and is great for washing and drying clothes all the time. Doesnt stop running. Very reliable.

With five kids a capable, long lasting washer is a necessity. Also have found it to be very energy efficient. Size is also a plus, giving both bulk and ease of use. Ive had these products for at least a decade. Always been very satisfied, especially with the newest addition. Washes at least five loads every other day and hasnt been anything but dependable. Usually I prefer a top end loader. Current version is front loading and Im pleasantly happy with the choice. Also kids love to watch the cycles go through. Value wise I think our current washer is a bit on the high end but its hard to argue compared with the effectiveness. If given the opportunity Id definitely choose our current washer however.

Today took the cake. Im washing t-shirts and decided to throw in my bedroom slippers. Well, now I will be throwing them away!!! I cant believe what they turned out like. They were pink and now they are half black. Yes, black!!! Who designed this piece of crap!!! Not happy at all and yes I did take pictures! The only reason I decided to wash them was because I figured I would freshen them up before winter. My washer will be one year old in November of this year 2015!!!

I like my washer. It was kind of expensive to me but its worth it because its one of the best kind of washers and last for years - better to get a good one like that. It washes good and spins so good its like the clothes are halfway dry. Rinses long enough for it to smell good and the clothes are really clean. My washer is white with 3 load sizes; temperature hot, cold or warm. The load sizes are good. You can wash heavy blankets with no problem and small load you can do a few things real fast. Its quiet, doesnt make a lot of noise. And it fits in the kitchen good, a place to put fabric softener in it.

My Kenmore Washer is 18 months old. The washing machine has leaked twice. Once because of a manufacturer defect. The second time because a hose came loose. The washing machine is a top loader and does not have an agitator. On small loads I get a UE warning which means out of balance. It gets this code so many times it takes 3 hours to complete the load. They replaced 3 boards and this did not fix the problem. They ordered another part and Sears did not show up at the scheduled time. I had called several times on the scheduled date to verify the appointment and I found I was scheduled but they had failed to assign it to a technician. This meant I really was not on the schedule. The customer service person told me some of their service personnel did not know how to read the screens and did not realize I did not have an appt. I now have been without a machine for two weeks and their management will not call me till Monday, the problem happened on a Friday. I am very frustrated.

I really love Kenmore washing machines. They have a great variety of different styles. They also have great prices. They definitely were built to last, I would definitely recommend a Kenmore to everyone.

The washer was amazing no matter what kind of stain I had, the washer would always get it out - grass stains, food stains, any kind of stain it would always come out. The washer help all of our clothes. I have four kids. I did laundry once a week. I did it all and three loads. We used to have a smaller washer. It took me five loads to do all the laundry.The washer was white. It was very sleek and stylish. It was very easy to keep clean the buttons and dials on the washer were well displayed and marked with very legible labels. The washer ran great. We never had any problems with it until it finally broke down but that happened after we had the washer for over 10 years. It was worth every penny we paid for it.

I really like the Kenmore washer that I purchased several years ago. We wash a couple of loads a day and it has given me no problems. I will recommend Kenmore to anyone. Kenmore washers are the only brand that will be in my home. My Kenmore washer is not much to look at. It is the old style top open style. But it works great and still looks great. Even though its not one of those fancy front open models. The value of my Kenmore washer is great. If you take the ten years that Ive owned it and divide it by the six hundred dollars I paid for it, it is only about $55.00 a year.

Our Kenmore Elite high efficiency top load washer just had a recall and no longer has some of the features we initially paid for. But there are more reasons to avoid this product. There is a rust issue thats now eating into the enamel of the washer at the liquid bleach inlet of our two year old washing machine. Yesterday, based on some other reviews I read while contemplating my two cents, I checked the water temp when the machine was placed on a warm rinse. Guess what? Its cold water. This machine is disappointing and so are the responses given by Sears when you contact them with the concerns. No longer covered by manufacturers warranty. True. Didnt purchase extended warranty. True. But what about product integrity? Product expectation? This washer is disappointing. Ive been a loyal customer for years, but sadly my loyalty has been eroded with inferior products and service.

I purchased a Kenmore Elite HE3 washer and pedestal in 2004 from Sears. I always dried off the area around the rubber seal, did an occasional bleach wash, hot water wash and sometimes added vinegar to keep the moisture down. I always left the door open after use and I used a maximum of 3 tablespoon of HE detergent. In 2007, I sent a letter to the customer service department explaining that mold had formed inside the rubber door seal and nothing seemed to help. I listed all the things I did and said that I was frustrated that I spent $1,000 and in three years, I was having problems. They responded with a long list of what to do for odor problems, all of which I was doing already. Forward 5 more years and the mold seems to be getting worse despite rubbing down the interior rubber seal with Clorox sheets and drying out the area. I am concerned that I am getting sick from the mold smell. I finally went out and bought a top load washer from a reputable manufacturer. Why should we have to pay such a steep price for a design flaw? Why dont the salespeople warn us about the common mold issue? And why is this happening without repercussions to the company? I would like financial compensation for all of this.

Easy front loading and has a feature where the door stays open a few inches for odor control. Quiet, uses less water and has a lot of cycles to chose from. Easy to add soap and fabric softener to the reservoir.

We purchased a Kenmore top-loading high efficiency clothes washing machine June 2013 in order to be more eco-friendly and save on the amount of water used. Although I always use the extra rinse to make sure any detergent is washed away, there has often been a white residue deposited on dark clothes. I use the HE All detergent. Over the plus year-and-a-half there has never been a problem with mold because I always leave the lid up and also sponge away any liquid left in the dispensing cups. What can I do about this white residue left on my dark clothes?

This washer has had a musty smell for the first year that we cannot get rid of. We have tried all the recommended so-called remedies with no good results. The repair tech was great but he does not work directly for Sears. I called Sears and complained and was told there was nothing they could do for the smell. We have had Kenmore products for our entire married life of 49 years. We will most likely set this out at the end of our driveway on our road with advertisement taped to this piece of junk for all who pass by to see. We will then purchase something made in the USA!

My Kenmore has ran flawlessly for 10 years. Washes clothes clean each and every time. Little or no noises, or rocking. Has multiple setting for all types of clothes, including easy and delicate clothes.

I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it repaired twice and it never cleans my clothes. It has more error messages than anything I have ever seen. It locks, puts error F11 and you cannot get your clothes out of the washer, cannot open the door does not matter if you unplug it or not. Then another error, then another. It is impossible to do laundry. I HATE THIS WASHER. I WOULD NOT BUY A THING FROM SEARS. They lie and tell you they will stand by a product but they do not. They want another 600.00 to walk in the door to fix the washer. I might as well buy a new one. ONE THAT WORKS.

It washes clothes very well, but its too noisy and washed clothes too slow. I love the extra small cycles. Very modern and up to date appearance. Washer is very durable, and long lasting. Gets the job done week by week. Kenmore is very reliable every time its in use. Innovative and saves energy. Looks attractive, appealing, stylish, modern. I like the new appearance and style. Nice and Stylish. It has great value overall. I like the value. Getting my money worth. Thats a good thing. Nice quality and value.

Great! Worked great. Wonderful performance. Not loud or squeaky. Efficient in power and utility. Would like to own another set. Keeps up with my heavy laundry use. Long lasting impression of greatness. Highly recommend to others. Holds up well through multiple washes and drying. Cost is very much worth it for the great sturdiness.

The ice maker in this Kenmore/Whirlpool/KitchenAid Ice Maker draws a standard load when heating the mold BUT the Timer-Control Module W10190935 which has to control & pass the current, cannot handle the load. It appears a lot of customers have the same problem, as the module is overheating and creates a fire hazard.

Works as it should and cleans clothes fairly well. Doesnt make too much noise when in use and overall performs fairly well as intended for it to. Works all the time so it seems pretty reliable to me. Gives a consistent wash each time it is used and functions with nothing out of the ordinary occurring. The appearance is pretty standard in comparison with other washers as they all look fairly similar. Appearance doesnt really matter to me in this. I got a fairly good deal so the value is very good for it. It pays for itself with the use it gets as opposed to having to go to a laundromat.

I have owned my Kenmore top loading washing machine for 10 years. It may not be the most attractive washing machine but it is definitely the most reliable and dependable washing machine that I have ever owned. It has never failed me once and gets all my clothes very clean. I have recommended the Kenmore washer to many of my friends and have never heard of any breakdowns or repairs. I know that someday this machine will quit on me and when that day occurs, I will go right back to the Sears store and buy another Kenmore!

Best washer Ive ever had! Consistently cleans well and is very energy efficient. Also is pretty quiet while operating. It’s small enough to fit anywhere but large enough to hold a decent load of laundry. Operates consistently well, always cleans all the laundry perfectly. Ive never had to have it repaired in the entire time Ive had it. I can always count on my clothes coming out fresh and clean every time I wash them. This model is small and sleek, fits basically anywhere. Its neutral in color so it matches any room you need to put it in. Its certainly one of the most visually attractive models Ive come across. This washing machine is a good value price wise when you buy it, but it continues to be a good value in that you dont have to deal with a lot of repairs, and it wont cost a lot energy wise.

This is a nice washer. Works well, uses less water and it gets all my clothes clean. Different settings to use, including a short wash. Saves electricity. This washer is really easy to use. Have had it for a while and never had any problems with it. Can not complain about anything. It fits a whole queen bed set, including comforter, sheets and pillow cases. Does a great job cleaning clothes even when loaded fully. Towels are usually heavy so I was worried filling the washer up all the way, but this washer can deal and clean everything. I wash hot. They come out very clean and are soft after drying. I do not need to use extra detergent, just the recommended amount of liquid, or pods. It does look nice. If dust gets on there I can easily wipe it clean with a damp cloths. Color is white but not really bright. Love the front load. I ordered this item online and used a coupon code and a rebate site, so I received a discount on it. I did not overpay and I am happy I got such a good deal on this washer.

Profoundly bad experience with this Kenmore Series 100. Dryer handle broke 1 week after bringing it home. Washing machine is stunningly bad. I have to wear white for my job and I have to run 3 cycles to get my clothes clean. This experience has led me to refurbish my old machines and expect to see another 20 years of AMAZING quality from my laundry machines. I will NEVER BUY KENMORE AGAIN.

Purchased Kenmore Washer Model 2510 kept leaving soap in clothes. White marks and streaks in black or navy colors. I use 1/3 of the amount of HE soap recommended. Returned for a newer model after 4 repairmen came out. Now I have the next generation Model 25132. Still have soap in my clothes. The low water high-efficiency washers are AWFUL! The repairmen keep saying I am using too much soap or add water to washer or run it again. How can this be High Efficiency?

I have owned this washer for 10 years and it has been reliable and easy to use. No bells and whistles just exactly the right features. Extra large tub washes big loads with ease. Very reliable, has lasted many years and washes consistently.. Lid switch broke and it was easy to replace with a new part from Sears. It was like $6 part and 10 minutes of work. Clean, white, easy to read knobs stands up to wear and tear easily. Nothing fancy or stylish but exactly what you expect from a washing machine. Cost effective to purchase and operate. It has lasted many years and still running great. The cost of this washer was low in comparison to fancier models.

I am getting clean clothes, no tears or wears from machine, great job and not much of a noise. Dryer works nice too, but I do not use it much - prefer natural drying outside. It never gave me any trouble, really reliable and ready to go when I need it. Never malfunction or broke. I would really recommend it and I am happy to have it. It is old fashion and all white, but nobody see it except me because it is in separate room. And I do not care much about appearance as long as it works. By now it cost me practically nothing and still working great, so I am happy with value. It is one of those products that were build like do not do anymore.

I have a three-year-old Kenmore Samsung Top Load washer that I bought from Sears. Six months ago it started making grinding noises. I called in a repairman only to find out that they do not repair these as they are on a recall. I went through their recall process and it has been ongoing since February 15, 2017. I was assigned a repair company and given a phone number. I called them and was told that they do not service my location. I contacted Samsung again and they gave me a new repair company after a number of calls and weeks transpired. The new company also did not service my location. In the meantime my washer is getting louder and washing less effectively. I gave Samsung the appliance service that Sears uses and the phone number to contact. I phone this service myself and he indicated that he does the recall repairs for Samsung on these washers. For the last two months I have been contacting Samsung to get them to assign my washer to this service center that they use and it is still not assigned! I have sold my house and must be out in 5 days so I had to buy a new washer and thought I would get the rebate. After reviewing the rebate process, I decided that this company can keep the minute $275 offered. I will never purchase a Samsung anything as long as I can help it. They did not contact me once during the whole process. I had to keep phoning to get updates and new information. The rebate does not compensate enough as it is only 1/3 of a new washer. I thought Kenmore was a great product and had no idea that it was made by Samsung until I started having problems. I guess the days of having a washer for 20 plus years are gone and consumers have to put up with second rate crap that is very expensive and ends up filling up the countrys garbage dumps.

Doesnt drain used water completely leaving sticky, smelly residue in wash after it is dried. To remedy this a prewash without clothes included is required -- very wasteful of water I think. This will be the major consideration at time of purchasing another washer in future. This problem was diagnosed by a sales person on discussion of wash results. I resorted to going to a laundromat outside my home combined with my grocery shopping for large wash load. It has made my washer last longer.

Sears Kenmore Oasis Washer - The drain pump failed and flooded my home ruining basement, ceiling and carpets.

To put it mildly, I am totally fed up with this Kenmore Top load series 700 washer. More often than not, I have to repeat an entire wash, as I just have, but for the third time (same load) because the clothes come out with a scuzzy residue all over them. I have tried deep fill, two rinses, etc. etc. Nothing works with any consistency, and it is ludicrous to have paid almost a thousand dollars for a machine which, from its first day, refuses to wash clothes satisfactorily. Is there no way to make Kenmore accountable for marketing and selling a product which is such a miserable failure?

The washer is making noise and I am not happy with the product. It is not leveling and it has mold problems. I would like a new washer.

I would never buy another Kenmore product again in my life. This washing machine is the biggest piece of junk I have ever owned. I dont understand why anyone would put a door switch like this on anything and what is it doing when you try to start it? Making sure the door is closed? I would love to know who the geniuses is that though this was a good idea. With a design this bad I find it hard to believe anyone in the design department there has a brain. The only thing this is good at being is a pile of scrap.

My washer is efficient, quick, quiet. It thoroughly washes and seems to save energy. The spin cycle is very effective. My Kenmore washing machine is extremely reliable so far. I have not had any problem with it as of yet. The appearance of my Kenmore washing machine is white. It has a clean and simple look, which I like very much. It is not gaudy or flashy. I think that my Kenmore washing machine is an excellent value for the money. It is a solid quality washer and was very reasonably priced when I bought it.

My washing machine was showing UE and was remaining unbalanced during washing. I found the specific recall through their website for this repair. I called 2 1/2 weeks ago. I was told they would be here to fix my machine in 5 days between the hours of 8 a - 4 p. I stayed home from work. I called to check on the arrival of my repair man and was told they would be there the following week. I asked to be moved up, they replied they could not do that. I again stayed home today June 30, the date told to me a week ago. I called at 9:30 am for the arrival time. They said to call back at 10:30 am. I did. They said a technician would be here between 12:30 - 1:30. At 1:45, I called and they said the technician was sick and they cannot reschedule until July 3. We have five children getting ready to leave for camp and no washing machine! I have taken two days off work and I am beyond frustrated. I will never purchase a Kenmore or Sears product again. I would encourage others to purchase appliances from another company as well.

Very reliable. We bought them several years ago and have had no problems and our clothes are very clean. They are also stackable and a great and very quiet space saver. When we bought them they at a very reasonable price and feel that they will last a very long time. We will definitely purchase Kenmore again when the time comes.

I purchased a Kenmore Elite, Gentle wash-Canyon Capacity-Quiet Pak Oasis HE Energy Star! The first year, it started knocking. Repair came and replaced parts. Repair man said this was a defective model! The same problem occurred the second time, and today the third time! I was suppose to get a replacement washer, but it never happened! Third time repairman came out, he replaced the computer board, said everything was okay! Ten minutes after he left I placed a small load of colored clothes in - during the spin cycle, it started knocking again! Called expressing my dissatisfaction. This will be the fourth time for the same problem! Sears initially was to bring another washer - never did! Sears sold me a defective washer knowingly! Have purchased service protection agreements, same problem still persists!

I have a Kenmore Elite Front-loader. My feeling is that clothes do not come clean, therefore 2 hour cycles necessary. The machine has been reliable. It is nicely designed, but I would not purchase another front-loader given my overall experience.

My washer is good and plenty big for large loads. The only thing I dont like is sometimes the fabric softener clogs up and you have to wash it out. Ive had this model for years and I dont think it ever broke. I wash at least 3 loads every week and it does a good job of washing. I would buy Sears again for its reliability. I like this model because the inside is so large for big loads and the enamel is still looking good. It is big but still fits in a small laundry space. This is a good machine that lasts through many wash loads and it definitely is worth its value.

I have been troubleshooting with this new washer since October of 2017 and I cant get it to clean my clothes. I have had a technician come out 2 times and they cant find any reason why it is leaving a white residue on my clothes, no error code are being indicated as well. I have called Sears and Kenmore asking for an exchange so I can get my clothes clean, that is why you buy a washer. I have spent countless hours talking to customer service only to hear, I will send out a technician to see if they can do a recalibration, clean the tub, now they are going to do a full diagnosis which means check the unit. I have spent up to 6 hours trying to get a load of clothes clean. I did a clean washer cycle then tried to washer the clothes without any detergent or softener and they still come out with this residue. I have tried the deep fill 2 rinse which makes the washer no more High Efficient in my eyes just to see, and nothing. I now have pictures and videos of me trying to clean my clothes and it is getting me nowhere. The warranty that Kenmore has in the book is 30 days from purchase. Who wants to think that they just spent over $700.00 for a washer that did not work so how can you go through the 5 pages of troubleshooting plus the 2 pages of the cycle guide in 30 days. The warranty they have is one year against defect in material or workmanship. I am not sure where the miscommunication is on my call, I keep saying over and over that this washer does not work therefore the workmanship. My first call was to Sears to see how great their customer service was going to be and wow I think I might know why they are slowly going out of business. I then got a hold of Kenmore which is really just Sears so again didnt go anywhere. At this point I have been told that I must have a technician come out to my residence a total of 8 times in order to have Sears/Kenmore consider letting me get a replacement. The technician just hooks up the machine and pushes the buttons and cleans the basin just to say, I cant find any issue but your clothes are still dirty with the white residue. What can I do to get help to exchange my 700 Series Kenmore washer? What is everyone else doing to get resolution through Kenmore? I dont have time to keep taking off work to come out to meet a technician that cant do anything.

Purchased this POS only 15 months ago. Now the washer is rusted out and different parts are worn from the use. How often do you use a washer?? There is no reason that this 700 series Kenmore washer should be worn out this early. I hope this company goes out of business.

This machine worth $1,000 is a joke. In five years, we have had nothing but problems. They will not fix it, but it is on the recall list. They want me to buy another warranty. What a shame. Now, I need to buy a new washer.

I purchased Kenmore gentle wash canyon cap in 2007. Within the first 2 yrs I had have tech come out, the select dial would not stay on the load indicated. The first tech told us that we needed electronic part and plastic around wash tub needed to be replaced. Ok. 2 weeks later a new tech arrives and said the 1ST tech ordered the wrong parts. After a month the washer was fixed (so we thought). Well it 2014 and guess what? Same problem with load indicator, but now the washer with clothes or no clothes just starts banging on the spin cycle. Had local washer repair tech come in, not from Sears. He tells me tension rod that stabilize tub during spin cycle are shot. So between the service fees and replacement parts I have decided to shoot the washer. I will never spend that kind of money on a new washer again.

High efficiency top load washer - Absolute garbage. The most stupid and frustrating purchase of my life. Done with Kenmore!!! Kenmore should fire their engineers and go back to the drawing board. My clothes come out more dirty than when I put them in.

Washer twisted clothes almost from the beginning. After a period of time washer would be unbalanced. Replaced the suspension rods and found out there was a recall for that problem.

An absolute waste of time and money. We have been waiting for 5 weeks to have our expensive Kenmore Elite washing machine repaired after owning only 3 years. First Sears repair technician comes out, charges $89 to say he will have to replace the part (here for a total of 10 minutes.) We agree to order the part out of pocket since the washer is no longer under warranty. Had the part overnighted (additional out of pocket) and it takes over a week to get the repair technician back out to install. He is then unable to remove a nut to remove the old part and tells us that he cant put the new part in because hes not authorized to cut the nut off for fear of damaging the drum (here for 15 minutes this time). If we can cut it off ourselves, he said he would come back out and install the new part. My husband was able to cut if off and we scheduled another service, with the soonest date being a week later, specifically reminding them that this nut had to be cut off, and that it would have to be replaced. I was informed by customer service that they have no way of knowing which parts the repair technicians have in stock and that I cannot request that they have a certain part before they come out. Next scheduled service date, no one showed up, we called customer service and the technician called in sick. Rescheduled for today, again, the soonest date available that was a week after the last one, no one showed up again, called customer service again, technician will not come out because now they will have to order the nut that has been cut off. Meanwhile we have spent 5 weeks without a washing machine, and the part that needs to be replaced sitting on the floor of the laundry room. At this point, I just want my $89 refunded and I will hire someone else to fix my washing machine rather than deal with this crappy service any longer. Additionally, Ive spent 3 hours being passed back and forth between Kenmore (the brand) and LG (the manufacturer) and no one wants to take ownership of this washer because for the price of it originally, we should not even be in this position 3 years later having to fix it.

This is the best washer ever. It runs all day and night without an issue. Even heavy loads seems to get really clean. Dirt comes out and everything is shiny and white. The washer is very reliable and has lasted a long time for me and my family. I suggest anyone who wants this washer to buy one. The gears are really nice. I wish there were other models which were not so white and shiny because it makes everything else look dirty. Please make a duet colored washer. Id pay a little over $100 for this washer again if I wasnt flat broke.

The washer worked great for a very long time. It cleaned our clothes perfectly. After at least 8 years of owning this washer the balance gears finally went out. So, we just recently replaced it. This washer lasted for more than eight years. It was a very reliable and durable washing machine. I would have purchased another just like it if they hadnt passed new HE regulations on washer sales. This washer was your standard Kenmore washer - without all the bells and whistles. It was a smaller bowl but could still easily fit a full sized load without fail. This washer was worth every penny spend to buy it. It lasted well beyond its perceived lifespan and always did a great job cleaning any load big or small.

It cleans very good. Easy to work. Buttons are easy to press and Works really well. Very pleased. I have not had a problem. I wash clothes at least 3 times a week cause I have a newborn. Washes really good. Its small and fits right in the corner of the basement. I really like this model. Its lightweight. I can move it if I need to. I got this on sale but would of paid full price. Was not expensive at all. And it was worth every penny I paid for it. I really recommend this one.

Kenmore 600s series from Sears - This washer was highly recommended by be salesman. We paid more than we wanted but wanted a good quality washer. I regret ever buying this washer. We are a household of 7 and it is frustrating that the clothes do not even get wet when they are being washed and nothing ever smells clean. Please do your research before investing good money and not getting what you pay for.

I purchased the 600S six months ago. I never have felt that my clothes are clean. We also use it for diapers and wash those on hot with two rinses. They always smell even when washed on two separate cycles. Always. Today I noticed on regular clothes on normal cycle with hot water normal clean that I could see areas of the shirts that no water had touched. They were dry. Sears has no method for me to provide feedback on this. So its for you. Choose wisely. Dont be looped in by the deep fill - get something else.

I have a front load extra large capacity washer with sensors that determines load size and how long, strenuous or light the wash cycle will be. So far, I don't have to worry about what I am washing - heavily soiled items, denims, delicates or bulky linens, this washing machine has done a perfect job. Love it!

The washer would not complete the drain cycle. I read some troubleshooting advice and purchased a new lid locker for $50. It didnt fix the problem. I called Sears and they charge a $99 diagnostic fee to come out then labor and parts. I read reviews of others who had similar issues. Some had to have the same problem fixed multiple times within a year. It could be the motherboard console. To replace this piece is about $250 plus labor plus the diagnostics. I paid $598 for the washer in 2011. I think I might be better off just purchasing a Speed Queen or another washer with a better warranty rather than pour money into something unreliable.

My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012. We have found rust on the face and on the hinges. The service staff changed some parts at a cost of $350. The rust was not removed nor could we get a reassurance that the rust would be abated. We found that LG manufactured this machine and we are in the process of filing a complaint with LG. I think Sears needs to be responsible since it is their name on the product. Anyone else have any problems?

It was fine. I had it when I was a lot younger. Its been a while, but was good when it worked. I might get another one in the future at some point. Good for a big load or a small load. Its important to break up your clothes into lights and darks. Use bleach w/ the whites and use the black colors with other laundry detergent. Good look. I like the feel and overall value of it. It looks like it could achieve a great deal of cleanliness. Id like the price to go down a bit and am willing to buy a used model. Value is important because it shows the overall need of a product. If it performs well and is at a good price, those are the best of both worlds. Very important in the long run if I will buy a product.

Ive had my Kenmore washing and drying machine for more than 9 years and has worked wonders. Washes and dries my clothes very well. Leaves a clean scent. Nothing has broken down yet. Makes no noise, quite silent when in use. Very content with both.

Great washer, never had any complaints after 12 years of ownership! I would highly recommend purchasing this brand or Kenmore Elite. I found the key (start/stop) buttons to be very easy to maneuver and is very easy to clean inside and outside.

Kenmore does NOT participate to monitor feedback on ConsumerAffairs and resolve your issues. Sears should monitor feedback on ConsumerAffairs. My 2 year old top washer sounds like a jet engine on spin cycle and is tearing small holes in my t-shirts. Now it stopped pumping water out of the drain cycle. I am done with Sears and their crappy quality. I was brought up on Sears. No wonder they are fighting for survival. Selling junk to cut corners for profit will eventually catch up with them.

Good appliance, easy to manage and very fast. Made me like doing my laundry, especially because Im a student and I really needed a good washing machine to get away from having to use laundromat. If youre thinking about buying one, just do it, it works! Very reliable, never had a problem with this machine. Super great washer, definitely one you can count on. As a college student I could not ask for a better washing machine when I come home to do my laundry.

It has lasted me longer than any other washing machine. It washes my clothes very clean. I repaired it one time in fifteen years. I also use other things from Kenmore. I have told other family members about my experience with Kenmore.

The washer has a small basin, works well for small loads. Rinse cycle if you forget to place in fabric softener you can forget it. Looks great. Washes well. The washer is reliable on small loads. I would not overfill as I have been left with dirt stains. The smaller the load the better. Its just me so I dont mind. The washer is very simple. Not a lot of bells and whistles. Just enough knows not to look too cluttered. Fits in a medium to small space. The value was great, I bought it on sale at Sears. I feel I got a great deal. Nice washer features I needed and didnt pay a lot for it. I would recommend this washer for a single person or just a couple. Too small for a family.

Ive recently purchased a Kenmore front load washer which has begun leaking after only six weeks of use. I called for service and they are actually trying to blame us for not loading it correctly (Ive been loading washers for over twenty years). Its sad that they would even consider underloading a washer an acceptable reason for water leaking all over your floor. I was very sad to see (upon delivery installation) that Kenmore is too now made in China - wish I wouldve stuck to Whirlpools which are still currently made in USA.

Sturdy enough to clean and dry my clothes while being gentle enough not to overdo them and ruin my clothes. Does the job with little hassle, easy to run and understand options. Very reliable. My clothes are washed/dried every time. Very dependable. Does an excellent job without fail. I never have to re wash as regularly as with other washers. Its very nice. White, mainstream look that is classic and goes with any home and room decor. Doesnt take up much space, and is very streamline and neat. For a name brand washer I find it a very good value. Kenmore is a name that has been around a long time and is tried and true, trusted. And still a great value compared to other brands.

I bought the Kenmore front loader washer just over three years ago. During the first year, it has nothing but problems with it. I had the warranty so Sears came to my house several times to fix it. They said I was using too much soap. I was not; I was using Wisk HE soap and only using the recommended dosage (usually doing less). They ended up replacing the washer after months of complaining and battling. They made it sound so easy when you buy the warranty that they will back their product 100%. It was a fight to get them to do what they were supposed to. With the new washer, the warranty only transferred to the new washer so it was only covered for the remainder of the warranty.Now this one is having issues and the warranty is up. Sears makes such crappy front loading washing machines and should not be able to sell them. How is it that I have had two different machines in just over three years and they have both failed me?

I was happy with them but I dont think they lasted as long as they should have. Bought new from Sears but bought Maytag. Brand had better reviews and were bigger inside. When you have a family you need the biggest. Also bought front loaders, much better.

Never fails me. No matter how dirty kids clothes are always come out clean. I never have to rewash anything. Sturdy. Will never use another type of washer. This washer is extremely dependable. Have never had any mechanical problems. Does not make a great deal of noise. Clothes always come out clean. Sleek appearance. Very modern looking. Very streamlined and never rusts and I have a damp basement. I have even had friends say what a nice appearance it makes. I love it. This washer was worth every penny I spent. It was very expensive but I am a perfectionist about my clothes and this washer answers every need I have. Has never disappointed me.

Kenmore Elite Front Load Washer - Mold in the washer caused by design defect. Model Number 79641572210. Sears refuses to resolve this issue.

It was very easy to used, didnt take up a lot of power so my bill never went noticeably. Easy to hook up and maintain. As a bachelor it was big enough that I only had to do about two loads a week and that was more than enough. And the pre-wash cycle or the first rinse cycle work very well so I could put a very dirty clothes in it and they still came out clean. It was very squared, solid white colors so it kind of matched everything. The knobs were very self-explanatory so it was very easy to use and just looking at it you didnt get overwhelmed. I bought it used for only $50, and I used it for the better part of four years and never had any problems with it so far. The value I would definitely recommend.

It does the job. It works. It holds a lot of clothes. Its quiet so Im able to use it at night without hearing any noise. Its well worth the price. I would definitely consider it to my friends and family. It is very reliable on the job that it does. It is very dependable. I can wash clothes and know that they will get dry and not shrink any of my clothes. It looks very nice and stylish at the same time. The color combination goes very well with the decorations and the color scheme of the laundry room. The value of the machine is well worth the price of what I have paid for it. I was not expecting it to work as well as it does for the price I bought it for.

We just purchased a Sears 500 series top loading washer. It does not get clothes clean. After washing whites, with bleach, towels used for baking with some chocolate batter stains did not get clean. Stains remained. The machine does not put enough water in the tub to get clothes clean. It does not agitate enough to get out spots. Autofill simply does a terrible job at assessing amount of water needed per load. There is no way for the consumer to add more water to a load. The machine fails on design and execution. If not buy this product.

I have had this Kenmore Elite Top Load washer approximately 2 years. The washer cost was on the high side but I thought I deserved a nice washer since I wash a lot of clothes. Immediately I noticed that the clothes didnt appear to get as clean as with other washers Ive used. The washer was constantly getting out of balance. There was a recall and a gentleman came to my house and did something to the washer to prevent the unbalance issue. The washer still gets out of balance constantly and again my clothes are not getting as clean as with my other washers. I wish Id saved my money and bought an older washer with an agitator or possibly side loader. I am very, very, disappointed with my purchase and will NEVER purchase another Kenmore item again.

Kenmore is a great appliance company. I would buy any of their name brand products. I wash clothes every week. I normally do about 8 loads of laundry. I wash and dry in a Kenmore. It is quick, efficient, not loud, and gets the job done.

It is very effective and powerful. It also is fairly quiet. I absolutely would recommend it! This washer is fantastic! It keeps the clothes clean. It is very reliable because with one wash your clothes come out fresh. The washer itself is great in appearance because it looks very modern. It does not look outdated or out of place. It is it necessarily fancy but it looks nice. It does not stick out like a sore thumb. Washers can be pretty expensive. When it comes to price it is true what they say you get what you pay for. In this case you will not be disappointed. It is absolutely worth the value! It will get your clothes cleaned the first time. In the long run that saves you more money.

I purchased was a Kenmore model # 20022011 (top loader). I loaded the washer but it would not start even after I unplugged the washer, checked the circuit breaker, and tried another outlet.

The machine worked well, fairly quiet, nice rack system, adjustable wheels for after choosing a new tile, easy to clean and hook up took less than 30 min. It did well as long as it was not oatmeal or cream of wheat. The appearance was fine for the decor of the kitchen was flush with the counter adjustable faceplate i.e. Floor plate so held a flush finish even after tiling the kitchen. The size was OK considering the racking system made it easy to load and the design maximizes the amount of storage space on the machine. That particular model was from a small place I had but got as new and used it a lot. I do construction and have purchased some in the past. The value was good if bought in the right place.

I got the washer with the wash plate.. HE high efficiency in 2011 from Sears... I dont know how its suppose to save power because it takes so long to do a load and it dont wash the clothes clean either even with a second cycle. Maybe it takes less water but NOT. When I have to wash the clothes two and three times to get them clean. I would not recommend this machine if you have a well. I hate the lid lock. If the power goes out when the machine is going you cant get your clothes out. Twice now I have had to call a repair person to fix the controls after power outages... I really wish I had never bought this machine now. Its the worst washer Ive ever had.

This washer is great! It cleans clothes thoroughly, even grimly work clothes and kid stained items. It is very durable and requires little to no maintenance. I have had my model for over ten years now and have never had to have service performed on it. It does require regular cleaning but no more or less than any other model. Very sleek design and easy to load. It is big enough to accommodate large loads but the overall size is small enough to fit in just about any configuration in your home. Any product that lasts longer than 5 years without requiring service or needing to be replaced is an excellent value. My family has always bought Kenmore appliances because of their overall value.

Uses less water than my old top-loader but cleans better. Front loader is convenient, easier to load and unload. I can wash my knits without worrying about damaging them. I havent had any issues with reliability. Cleans as well today as when I bought it. No leaks, no shuddering, no problems. It cleans all of my laundry -- from heavier fabrics to delicate knits -- without damage. Holds a lot in each load, so I can do comforters or towels without worrying that they wont get clean. Basic white, clean lines. Easy to read digital controls. Fits in with any laundry room or kitchen. Top, front, and sides are easy to keep clean. Washer is reasonably priced, works very well. Although it doesnt have some of the more gimmicky features, it does the wash efficiently, fairly quietly, and handles various types of laundry well.

A couple of years ago I bought a Kenmore Elite Dishwasher. It looked great, sounded great. When it was being delivered, the delivery man said, See you in a few years. I asked what he meant, and he said, Youll be replacing this before too long. I was stunned. Surely not, it looked too good. Until it wasnt. First thing that happens, the plastic wheels on the bottom rack started falling off. Turns out, they use a plastic piece to hold the plastic wheels on. When its a couple of years old, they shrink and the wheels fall off. Of course you dont know this until toxic smoke is pouring out during the heating cycle.After scraping and trying to clean the plastic off the burner, I check the other wheels only to find out they are all the same. There are 8 wheels on the bottom rack, and are only sold in pairs on a plastic mount. $60 per. Needless to say, its hundreds of bucks to keep it usable. And they dont want to hear about warranty or faulty parts. Learned my lesson. If the delivery guy says its bad, believe it.