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Kenmore Washer Repairs
Kenmore Washer Repairs

Kenmore Washer Repairs

If you're looking for help fixing your Kenmore Washer, look no further! Our comprehensive Kenmore Washer repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Washer won't spin 
Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it. 

Kenmore Washer is making loud noise 
Bearing. The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing. 

Kenmore Washer won't agitate 
Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. 

Kenmore Washer won't drain 
Drain Pump. Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump. 

Kenmore Washer vibrating or shaking 
Shock Absorber. One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure. 

Kenmore Washer fills slowly or will not fill at all 
Water Inlet Valve. The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve. 

Kenmore Washer leaking water 
Drain Pump. The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it. 

Kenmore Washer won't start 
Timer. The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity. 

Kenmore Washer won't spin or agitate 
Drive Belt. Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it. 



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
Kenmore Refrigerator Repairs, Kenmore Range Repairs, Kenmore Washer Repairs, Kenmore Dryer Repairs, Kenmore Microwave Repairs, Kenmore Dishwasher Repairs, Kenmore Water Heater Repairs, Kenmore Gas Grill Repairs,

Related Parts Pages:
Kenmore Refrigerator Parts, Kenmore Range Parts, Kenmore Washer Parts, Kenmore Dryer Parts, Kenmore Microwave Parts, Kenmore Dishwasher Parts, Kenmore Water Heater Parts, Kenmore Gas Grill Parts,

Related Price Pages:
Kenmore Refrigerator Prices, Kenmore Range Prices, Kenmore Washer Prices, Kenmore Dryer Prices, Kenmore Microwave Prices, Kenmore Dishwasher Prices, Kenmore Water Heater Prices, Kenmore Gas Grill Prices,

Related Pages:
washer unit repair, house washer repair, washer maintenance service, residential washer repair, washer replacement,


Kenmore Washer Repairs

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Product Reviews:

We bought a new Kenmore Elite Top Loading Washer 31522 in July of 2014. We
We bought a new Kenmore Elite Top Loading Washer 31522 in July of 2014. We noticed that the machine often generated a UE error and we had to redistribute the clothes. But it got where we could not even wash a load of sheets without having to redistribute the load 3 o 4 times. Sometimes just hit Drain and Spin just to complete the load. Even though Consumer Reports usually discourage buying an extended warranty we did buy one for 3 years. We called for a service rep to repair. On the day he arrived I had used my neighbors one year old Maytag which was very similar to mine and had zero problems with getting my laundry done. He said this would not happen with the Maytag b/c Maytag is made in USA and Kenmore is now made by LG in Korea. The repair man said he has to completely rebuild the machine and cost for labor and parts (8 parts) will be $1500.00. The machine costs $700.00. Why would Sears approve a $15000 repair that could buy 2 new machines? I told him that I have to use a laundromat frequently which gets to be expensive and very inconvenient. He said the parts he would be delivered and he would return in 9 days. Sears called on day 8 to cancel appt and left a number to reschedule. When I called to reschedule they said it was b/c their records indicate that all the parts were not delivered but I told her that UPS did deliver 5 additional boxes. I got an automatic call about an hour later saying I was the first appt for the next day between 10 and 12. No one came or called. I called and was told that it was cancelled and needed to be rescheduled b/c their records again indicated that we did not have the tub. We had to go through each piece we already received to confirm. The 3rd appt was made for a week later. We are still awaiting the delivery of the inner tub assembly from LG and fear that we will have to again reschedule. I called the sales agent who sold us the washer and asked for his assistance in getting a new machine. I was told that the only person who can decide if the machine can be condemned is the repairman. This does not seem right to me. Why would we ask the repairman who can charge for the repair be the one to decide if the machine should be fixed? Especially when repairs will be way more that the price of a new machine. I think we have a lemon. He was supposed to talk with his manager and get back to us but then heard nothing. I called again and he said his boss will contact us. Again heard nothing. I called again and had to leave a msg for the boss. The boss left a VMX saying he could not replace the machine, but have to wait for the repairman. I am very unhappy with the machine and especially with Sears.
Published: July 18, 2015
Chris of Bridgeville, PA
Source: consumeraffairs.com

I have a Kenmore Elite washer and the liquid bleach tub is getting rusted a
I have a Kenmore Elite washer and the liquid bleach tub is getting rusted around the tub. When I called in for service, I was told that this was not covered under warranty, however, this seems to be a product defect. It will cost me a service call + additional charges for labor and parts. This is a product defect! Simple as that! I guess Kenmore does not stand by their product?
Published: February 13, 2015
Patsy of Pflugerville, TX
Source: consumeraffairs.com

This washer has had a much larger workload than I intended when I bought it
This washer has had a much larger workload than I intended when I bought it 2 1/2 years ago (7 adults), and it is still as quiet and reliable as the day I hooked it up. And with all the setting levels available, it has always done an outstanding job of actually getting our construction-worker clothes clean as new. Has done an average of eleven loads a week for 2 1/2 years and still runs and cleans like new: even for the three of us construction workers, two car mechanics, and two ladies in the house. Its appearance is modern, but without looking like an airliner cockpit with all those confusing lights and controls that youll never use. After 2 1/2 years of washing for seven adults without a single breakdown, it still performs like new. I think weve already got our moneys worth out of it.
Published: September 4, 2016
Robert of Irvington, VA
Source: consumeraffairs.com

Cleans quite well and quiet. Price was on sale for a very good price and de
Cleans quite well and quiet. Price was on sale for a very good price and delivered for free. Would rate very high on cleaning ability. Sears installed for a small fee. If loaded properly will hold enough place setting for an average sized family and any pot and pans you would want to load. Loads quickly and easy. Sleek appearance with all the controls easily marked for easy operation and a quiet performance. Would highly say positive comments about this model. Was on sale for under 500 dollars which is a real bargain for quality built product that will last a lot of years with frequent use and caring for the unit. Great value and a nice addition to the kitchen!
Published: August 10, 2016
Carlos of Valrico, FL
Source: consumeraffairs.com

I highly recommend this machine. Clean design and lines, will fit with any
I highly recommend this machine. Clean design and lines, will fit with any decor, is versatile. The white color cleans up nicely. I’ve had other washer that got dirty easily but not this baby. All clothes come out clean, enough settings to clean anything, easy to use and clean, very reliable and has a small electrical footprint. This machine is great for the money, doesnt have all the bells and whistles but it looks nice and has worked great from day one. Had washer over 2 years now and hasnt needed any servicing or maintenance. I think it would be hard to find a better machine.
Published: March 15, 2017
Lori of Hopkinsville, KY
Source: consumeraffairs.com

I love the capacity of this washer. Its not too loud and Ive never had a pr
I love the capacity of this washer. Its not too loud and Ive never had a problem with it. It is economical, competitively priced, and easy to use. I love that it has a pre-wash setting for soaking extra-soiled items. I love this washers large capacity. I can easily do a weeks worth of laundry in just 2 or 3 loads. Its sturdy construction makes it easily handle even my large blankets and comforters without any trouble. I dont have a separate laundry room but this machines modern, streamlined appearance and the fact that it is so easy to clean makes it an attractive addition to my kitchen area. The moderate price of this washer and its solid construction make it a great value and a wise and excellent investment. Its price is easily paid off in the first few months of use.
Published: August 11, 2016
Laura of Anaheim, CA
Source: consumeraffairs.com

After I wash my clothes its clean enough and dries very quick. After I drie
After I wash my clothes its clean enough and dries very quick. After I dried it I folded it very easily. Im satisfied with the results of my laundry. No hassles for me and my husband.
Published: February 23, 2016
Noemi of Waldport, OR
Source: consumeraffairs.com

Kenmore does NOT participate to monitor feedback on ConsumerAffairs and res
Kenmore does NOT participate to monitor feedback on ConsumerAffairs and resolve your issues. Sears should monitor feedback on ConsumerAffairs. My 2 year old top washer sounds like a jet engine on spin cycle and is tearing small holes in my t-shirts. Now it stopped pumping water out of the drain cycle. I am done with Sears and their crappy quality. I was brought up on Sears. No wonder they are fighting for survival. Selling junk to cut corners for profit will eventually catch up with them.
Published: August 19, 2014
rodney of Independence, MO
Source: consumeraffairs.com

I bought my Kenmore when my youngest son was born. Hes 12 now, and I just r
I bought my Kenmore when my youngest son was born. Hes 12 now, and I just replaced the washer. We have 5 children, so thats a lot of laundry! We only had to have it repaired once in all that time. Many good years of service!
Published: November 14, 2015
Tashia of Grapevine, TX
Source: consumeraffairs.com

Has good size door for easy loading and unloading. Has good selection of cy
Has good size door for easy loading and unloading. Has good selection of cycles to choose from, though I do not use some of them. I really like the ability to choose water temperature for both washing and rinsing. I have had it for over tens years now and it has never once failed me. I have never had any reason to feel it was not completely reliable. I take for granted that it will work properly every time I use it. I have a white model, which I prefer so, I can easily change the laundry room decor if I wish. It is designed well and has not gotten outdated in its look over the past ten years. This washer was an excellent value for me. It has all the features I wanted and more at a more reasonable price than many of the other products I looked at. I did a lot of shopping around and price comparison.
Published: April 11, 2016
Kate of Menomonee Falls, WI
Source: consumeraffairs.com

Bought a Kenmore Elite Dishwasher a few years ago. Almost every component,
Bought a Kenmore Elite Dishwasher a few years ago. Almost every component, from the electronics to the plastic parts on the racks, have failed and needed replacing. The worst instance was when the plastic rollers fell off and melted, resulting in a toxic smell permeating our daughters brand new silicone baby bottles. We will NEVER purchase a Kenmore product again and hope to save someone else the headache and repair costs (hundreds of dollars before we realized it was a money pit).
Published: December 2, 2018
J of Portland, OR
Source: consumeraffairs.com

It cleans pass expectation, timing is good and no problems -I truly dont ha
It cleans pass expectation, timing is good and no problems -I truly dont have any other comments to make concerning this washer, except that it works and Im glad I made a purchase for this machine, with so many other choices I could have made, glad I chose this one.
Published: May 18, 2020
Trudy of Stone Mountain, GA
Source: consumeraffairs.com

It uses less water. Has a quiet usage. Its not load. Had never knocked. My
It uses less water. Has a quiet usage. Its not load. Had never knocked. My clothes get clean with less water and less soap. Its not broken down with excessive usages. Ive only used Kenmore appliances. They rarely break down with excessive usage. Every time Ive needed a Kenmore appliance its always been in good working condition. They are always stylish appliances. Modern and up to date looking. Keeps my laundry room looking modern and up to date. I like the buttons much more than I like knobs. You get what you pay for. Reliability and durability. These machines last for years. Washing machines are major appliances and sometimes its not affordable to just go out and buy one.
Published: November 29, 2016
Denise of Gulfport, MS
Source: consumeraffairs.com

Its been a great machine. My family has used these products for generations
Its been a great machine. My family has used these products for generations. I love the ease of using the washer. I plan on buying my kids the same brand when they get homes of their own.
Published: October 25, 2015
Elizabeth of Noble, OK
Source: consumeraffairs.com

The washer had a nice appearance but I wouldve preferred if I had more colo
The washer had a nice appearance but I wouldve preferred if I had more color options. But overall the appearance was nice and I thought the price was fair for the model purchased. This washer had many different cycle options for all of my washing needs. It washed all my items very well and I like the speed the water ran in the washer.
Published: March 21, 2017
Lorrie of Walnut Cove, NC
Source: consumeraffairs.com

It gets the clothes clean and dry in no time and does not take much time an
It gets the clothes clean and dry in no time and does not take much time and can take a lot of clothes. Easy to load and unload no matter how much stuff you have. Just get it and you will be amazed how much little time it really takes to get the clothes down and how much time you have for yourself to relax. Love the color. Its simple and so easy to clean on the outside and easy to use and figure out for the first time you use it takes no time at all. The price was amazing and I thought it would cost more and it didnt, and was on a payment plan and got it paid off in no time whatsoever.
Published: July 4, 2016
Mary of Columbia, MO
Source: consumeraffairs.com

I grew up in a family that always used Kenmore appliances so my owning them
I grew up in a family that always used Kenmore appliances so my owning them is just natural. The Kenmore name carries the value. And people I talk to and with feel that Kenmore is a workhorse that makes it a good value. I have kids and animals so laundry is a daily chore. I like that I can wash jeans, towels, blankets and comforters and they come out clean and unharmed. Theres too many times I have used washers that dont always clean consistently but this is one of the best and most reliable. It is very nice looking, too. I have a laundry closet right off my kitchen and it fits in well with my other appliances when the closet doors are open. The dials are sleek looking and very easy to use.
Published: March 22, 2017
Beth of Mchenry, IL
Source: consumeraffairs.com

My Kenmore washer has live up to its job as I have been washing 5 to 7 load
My Kenmore washer has live up to its job as I have been washing 5 to 7 loads per week for approximately 15 years. I would be extremely happy to recommend a Kenmore washer to anyone who is in the market for a washing machine. When the day comes to replace my Kenmore washer you can be assured it will be another Kenmore.
Published: January 17, 2016
Fred of Westwego, LA
Source: consumeraffairs.com

This is a tough machine, handles large heavily soiled loads. It has never g
This is a tough machine, handles large heavily soiled loads. It has never given us any problems at all. Were outside a lot, play and work hard, so we need deep, thorough cleaning - and this machine gives us that. It consistently handles large loads of dirty towels, deeply soiled jeans and a car mechanics greasy overalls, leaves them smelling and looking like new. It always delivers. It has a simple, clean look, goes with any decor. Ours is kind of out in our kitchen area; we dont have a separate room for it, and it blends right in. We have definitely gotten more than our moneys worth with this washing machine already, and it just keeps going. Its been problem free and so worth the cost.
Published: September 10, 2016
Hilary of New York, NY
Source: consumeraffairs.com

After only 2 years it... DIED! Bearing crapped out. Repairman stated all co
After only 2 years it... DIED! Bearing crapped out. Repairman stated all companies make appliances that die in 2-3 years or COST TOO MUCH to repair. There goes an $800 washer. I suggest paying double for a Speed Queen or Bosch or just buy the extended warranty and make the company pay for a new one when it fails!
Published: March 1, 2019
MARK of Camarillo, CA
Source: consumeraffairs.com

It worked great. We bought it a while ago and it still runs like new. We ha
It worked great. We bought it a while ago and it still runs like new. We have a family of 5 and it works great. We use it every day. Wouldnt trade it for anything. So reliable we havent had any issues with it even with daily use for a family of 5. We have 3 dogs and it does great with the dog hair also. So cute. Fits in with all of our appliances. Love the design and load capacity. Its just the right size and the display is easy to read. I think its an excellent deal for what we paid. It has every feature we wanted at an affordable price. Great brand for your buck. The load size and look was cheap compared to other brands.
Published: September 12, 2016
Ky of Denver, CO
Source: consumeraffairs.com

I like it because it is easy to use and the feeling of the clothes after th
I like it because it is easy to use and the feeling of the clothes after they are cleaned is refreshing. I recommend it because of the reliability of it. The washer is so nice - the design and everything is awesome. I love the clean and sleek look it has. I love getting things that are quality for your money and this is one of the items I would recommend to anyone who is looking for the same thing as I was.
Published: August 6, 2016
Brisn of Columbia, MO
Source: consumeraffairs.com

A little over 14 years ago we purchased our one-piece stacked Kenmore Washe
A little over 14 years ago we purchased our one-piece stacked Kenmore Washer/Dryer from Sears for $599. Since then, Ive used the unit nearly every day for our family. I just wanted to let you that its working great and Id recommend the Kenmore stacked Washer/Dryer to anyone. Its nice to know that in this day of disposable products the Sear stacked Washer/Dryer is a product I can depend on.
Published: February 9, 2015
Danielle of King City, OR
Source: consumeraffairs.com

I have leveled my fairly new Kenmore 600S top load washer so many times. I
I have leveled my fairly new Kenmore 600S top load washer so many times. I can’t stand it anymore. I have never had a washing machine that couldn’t stay on balance like this one. It can’t possibly be the sheets, can it? Every load that has sheets, no matter how many, it cannot spin without bouncing all over the place. Forget about pillows, light blankets and towels. Maybe this is a problem for all HE top loaders but it never ever happened with my front loader or agitator. All of which were Kenmore.
Published: January 22, 2019
Leslie of Sun City, AZ
Source: consumeraffairs.com

Kenmore washer would not turn on. I waited 4 days for a service tech. He or
Kenmore washer would not turn on. I waited 4 days for a service tech. He ordered a part that took approximately 3 weeks to get. Another service tech showed up 4 days after the part was delivered to my house. He installed the part, we did a load of laundry and the washer flooded two rooms of my basement. I called Kenmore to tell them the issue and they told me they can send out somebody 6 days from now. They also connected me with a claims department that said they cant look at my house for 2 days. Now, I have no washer and my wife and I will spend 3 days cleaning our basement. These were all warranty work. I was offered a 1-year service agreement for my inconvenience.
Published: October 12, 2011
Eugene of Tanner Street, NY
Source: consumeraffairs.com

My Kenmore washer has been the best washer I have had so far. The washer ha
My Kenmore washer has been the best washer I have had so far. The washer has done an excellent job and I am very happy with it and would recommend it to all of my friends. My Kenmore washer has been very reliable so far and has not needed any repair or fixing so far. It can fit all my and my familys clothes and stuff. My Kenmore washer has a decent appearance... It looks like every other washer out there that you can buy. It is not anything fancy or stainless steel but it does its purpose. My Kenmore washer was fairly and reasonably priced for what it is and the quality of it. I have gotten many uses and years out of it without any problems or repairs.
Published: September 15, 2016
Hayley of Owatonna, MN
Source: consumeraffairs.com

It is the best washing machine I have ever owned. Cycles are done much fast
It is the best washing machine I have ever owned. Cycles are done much faster than I ever would have to possible. It easily handles all of my garments, from the bulkiest ones to my most delicate items. This is the most reliable appliance I have ever owned. It is extremely dependable and that is very important to me as I have to do laundry every day. I have never had a problem with its performance and it has never needed one repair. Its physical appearance is absolutely stunning! Its so smooth and sleek. It looks very high tech and like it is of very good quality. It compliments the color scheme in my laundry room perfectly and really brightens up the whole room. This appliance is a very good value. My friends and family, anyone we have over to the house that happens to see it always ask how much I paid for it and are so surprised when I tell them that they ask for more information on it and say they would consider buying one too.
Published: March 23, 2016
Jen of New Haven, CT
Source: consumeraffairs.com

The washers appearance is nothing out of the ordinary and is not too compli
The washers appearance is nothing out of the ordinary and is not too complicated to use. It is very reliable and I use probably 3 times a day. It works great. It washes my clothes really well and I havent had any problems with it since I have bought it. I have never had a washer like it before. It is one of the best washers Ive owned and the value of the washer is well beyond the price. It is totally worth the price I paid and would probably buy another one if anything ever happens to my washer.
Published: April 12, 2017
Kayla of Ocala, FL
Source: consumeraffairs.com

It is a very nice looking machine. Im not one for a whole lot of bells and
It is a very nice looking machine. Im not one for a whole lot of bells and whistles on my washing machine and I want it to look sleek, but not over the top. It operated quietly and efficiently and got the job done exactly how I would hope. Also, this machine got my clothes clean and even cleaned some of my larger comforters and did the job great! Removed stains well and left clothes smelling fresh. Never had any problems at all. For the money spent, it went above and beyond what I would have thought it was capable of.
Published: March 29, 2017
Jeanette of Brentwood, CA
Source: consumeraffairs.com

Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - This washer is a piec
Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - This washer is a piece of junk! 2 months after the warranty expires, the washers starts malfunctioning. When it completes a load of wash and the complete light is on and the lid is unlocked, it takes about 3 minutes before it jumps back to the sensing light and tries to start washing a new load all by itself! It seems to wash clothes and spin out fine. But if youre not paying attention its going to wash your clothes all over again! I will never ever buy a Kenmore washer again. Their quality and dependability has become non-existent.
Published: February 20, 2015
VALERIE of Goshen, MA
Source: consumeraffairs.com

Kenmore Washing Machine Model #110.20022013 - About a month ago, we bought
Kenmore Washing Machine Model #110.20022013 - About a month ago, we bought a new Kenmore washer. After about three washes, the lid lock light began flashing, and the washer would not go into the washing cycle. We called Kenmore appliance repair, and they replaced the washing machine with another identical Kenmore machine. Now after two weeks, the lid lock has begun flashing again for no apparent reason. I was able to make the machine work by unplugging it which then allowed the machine to start a new cycle. I spoke to the manager at Sears store, and he said this might be caused by a recent power outage. But I am concerned that this will happen again, and that as with the first machine, the washer will not work. We are still probably under warranty. But I dont want to wait too long. Do you have any suggestions? Do all washers contain these lid locks? Do they all have problems?
Published: February 16, 2014
Diane of Lutherville, MD
Source: consumeraffairs.com

This performance of the washer was great. It was the size of an apartment w
This performance of the washer was great. It was the size of an apartment washer and I loved it and it got the clothes really clean and it was great. This model was very reliable and I would recommend this washer to anyone. It worked really well. People who live in an apartment would do very well with this model. The appearance of this model was just the right size for what I needed it for. People who want to buy, this is really a good buy and it will work for everyone. The value of this product is awesome and I think it had a very good value for me. I think that people will feel the same way if they want to buy this model.
Published: February 9, 2016
Cindy of Philadelphia, PA
Source: consumeraffairs.com

Purchased Kenmore Oasis washer 5 years ago. 2 years later computer board ha
Purchased Kenmore Oasis washer 5 years ago. 2 years later computer board had to be changed. Problems again since January 2013. Recently broke down August 2013. Technician has appeared 3 times already and will come again tomorrow. What is wrong with Sears washers and where does Satisfaction Guaranteed or Your Money Back come into place?
Published: September 26, 2013
Susan of Brossard, QC
Source: consumeraffairs.com

My Kenmore Elite top loading washer does not adequately submerge my clothes
My Kenmore Elite top loading washer does not adequately submerge my clothes, especially comforters in the bulky/bedding setting with water. Nor does it agitate and move the clothes around to wash them. The drum simply goes back-and-forth so the same clothes that were on the top at the beginning of the cycle are still on the top at the end of the cycle. Bulky items never change position at all. Furthermore, I do not use bleach, but the bleach container has eroded and rusted all around it. I am not satisfied with how this washes my clothes.
Published: February 20, 2022
Tina of Cantonment, FL
Source: consumeraffairs.com

It has a very large tub that can handle large loads of clothes with no prob
It has a very large tub that can handle large loads of clothes with no problem. It cleans consistently well and has a number of settings and load sizes. This washer is very reliable and has worked very well for us. It never has given us any problems. We have always bought Kenmore appliances and will continue to do so. The washer has very nice lines and knobs. It has sleek lines is easy to keep clean. A bloke the top control panel which is also very easy to keep clean. We bought this at a Sears sales event and found it to be the best value for this size of washer. We were very happy with the price and size.
Published: February 20, 2016
Direne of Melrose Park, IL
Source: consumeraffairs.com

Excellent washing machine. Many features with plenty of cycles. Had it for
Excellent washing machine. Many features with plenty of cycles. Had it for 11 years and have has no trouble. Never been serviced. Its an e machine which saves water and power. If it broke down today, I would buy another.
Published: May 22, 2020
James of Raeford, NC
Source: consumeraffairs.com

Kenmore Elite Oasis HT Model 11028081700 - I have had to replace the bearin
Kenmore Elite Oasis HT Model 11028081700 - I have had to replace the bearings once and it needs them replaced again. It sounds like the washing machine wants to take off like an airplane. Of course, the warranty and extended warranty have expired. Now the clothes dont get as clean and sometimes the rinse cycle leaves the clothes full of soap suds. I always thought Kenmore was a solid product but I will likely never buy another one.
Published: March 1, 2015
Raymond of Redondo Beach, CA
Source: consumeraffairs.com

Ran great, no repairs and finally gave to my son so I could get a new one.
Ran great, no repairs and finally gave to my son so I could get a new one. He has had no issues. Still running great. I really liked this washer. It was great. Clothes always clean. Would recommend to friends and family. Also would purchase this brand again. Multiple stages and washing Cycles to choose from, durable finish, did not ship crack or dent. Paint did not rust. Right price for the right machine. Good quality for the price. Very reasonable - was able to afford it.
Published: September 13, 2016
Michelle of Walnut, CA
Source: consumeraffairs.com

Kenmore 600 series washer - The images here depict a small load in normal c
Kenmore 600 series washer - The images here depict a small load in normal cycle. The clothes didn’t get cleaned and that is because they just sit in a small puddle of water. The ad for this washer claims it can wash 21 towels?? Try four. We have to wash loads more than once and quilts are washed three times. The deep fill option is a joke. The worst part is that you end up wasting so much water it’s ridiculous. Kenmore wont do anything about it. They offer a service repair. We have been taking pictures of different cycles and the end results. We have a big family and It infuriates me that we have to go to a laundromat to wash our clothes when we have a brand new washer at home.
Published: July 25, 2018
Melissa of Gearhart, OR
Source: consumeraffairs.com

I put a twin sized comforter in the Kenmore Elite Series 700 washer by itse
I put a twin sized comforter in the Kenmore Elite Series 700 washer by itself because it had throw up on it. I washed it under the bulky/bedding option and selected all of the options it would allow me to (prewash, fabric softener, rinse twice, and stain boost- I would have selected deep fill as well but it wont allow you to when you are running the bulky/bedding setting) and it still had throw up caked up on it when I took it out!!! ALL OF MY CLOTHES HAVE STAINS ON THEM NOW BECAUSE THIS WASHER DOES NOT WASH! I talked to the people at SEARS about this and they agreed that something must be wrong with it since it came out with throw up still on it and told me to have a service guy come look at it. So I did and the guy told me himself that he agrees that the top load agitator-less washers dont clean worth crap. He said this model here is not made for washing blankets or comforters or rugs or pillows- its just not made for that- it wont get them clean so I asked him if it says that it doesnt wash blankets (...etc.) anywhere in the description of the product because had it said that we would not have bought it (for 650$!) because we wash a lot of those things and need them to actually get clean!!! And you know what he had the audacity to say to me?!? He said well ya- just like it doesnt specifically say that you cant wash concrete blocks in it neither. So I said ok but who would even try to wash concrete blocks? He then said its just a common sense thing. CAN YOU BELIEVE IT?!? Instead of admitting that they have been selling a less than perfect appliance and showing some integrity by making things right, they are getting over on us all and will Im sure go out of business soon here. I will be suing.
Published: April 18, 2018
Naturalie of Minneapolis, MN
Source: consumeraffairs.com

I have a three-year-old Kenmore Samsung Top Load washer that I bought from
I have a three-year-old Kenmore Samsung Top Load washer that I bought from Sears. Six months ago it started making grinding noises. I called in a repairman only to find out that they do not repair these as they are on a recall. I went through their recall process and it has been ongoing since February 15, 2017. I was assigned a repair company and given a phone number. I called them and was told that they do not service my location. I contacted Samsung again and they gave me a new repair company after a number of calls and weeks transpired. The new company also did not service my location. In the meantime my washer is getting louder and washing less effectively. I gave Samsung the appliance service that Sears uses and the phone number to contact. I phone this service myself and he indicated that he does the recall repairs for Samsung on these washers. For the last two months I have been contacting Samsung to get them to assign my washer to this service center that they use and it is still not assigned! I have sold my house and must be out in 5 days so I had to buy a new washer and thought I would get the rebate. After reviewing the rebate process, I decided that this company can keep the minute $275 offered. I will never purchase a Samsung anything as long as I can help it. They did not contact me once during the whole process. I had to keep phoning to get updates and new information. The rebate does not compensate enough as it is only 1/3 of a new washer. I thought Kenmore was a great product and had no idea that it was made by Samsung until I started having problems. I guess the days of having a washer for 20 plus years are gone and consumers have to put up with second rate crap that is very expensive and ends up filling up the countrys garbage dumps.
Published: June 23, 2017
Jeanette of Oliver, BC
Source: consumeraffairs.com

I have owned my Kenmore Elite Oasis for four and one half years. The only r
I have owned my Kenmore Elite Oasis for four and one half years. The only reason why I had to purchase a new washer was because I lost my old one (a Maytag) when my basement flooded. I thought that purchasing a Kenmore would be a good idea. My parents always purchased Kenmores and never had problems. Boy, was I wrong! After the first year, my troubles began. I have had the bearing replaced 4 times, as well as the computer board and suspension rods. Thank goodness I purchase a master agreement plan each year, since all this had been covered. The icing in the cake happened 2 weeks ago, when again I was getting the UL code. The first repairman came out and replaced the rods and made some other adjustments. He leaves and I start a load, then get the F51 code! I angrily call back and of course had to make another appointment. I was told all they had to do was reset the computer. Repairman 2 comes out and tells me it is more than the computer, it is the bearing. So there goes week 2 with no washer, and another trip to the laundromat. I was then told that my machine qualifies for the lemon clause, and Sears would email me a replacement cost. They quoted me $830, so I just went out and bought a LG machine. Im done with Kenmore brands, they are junks. For all the money and service calls Sears has had to pay on this machine, they could have bought me four washers! It has been three aggravating years owning this machine, and I would not recommend an Oasis to anyone.
Published: September 8, 2013
Karin of Medinah, IL
Source: consumeraffairs.com

We have bought Kenmore products for years. Never had any problems. We bough
We have bought Kenmore products for years. Never had any problems. We bought the Kenmore Elite washing machine in March 2013. It is in our attached garage. It is rusting around the bleach dispenser - something terrible. After reading reviews, it seems that this has been a problem for several years now and it seems that it hasnt been resolved. After only 2 yrs. 7 months of use, I wouldnt think the washer should be rusting. Im not sure I will be buying a Kenmore again.
Published: October 9, 2015
Judith of Bay City, TX
Source: consumeraffairs.com

Kenmore is a strong and very reliable washing machine. I would recommend th
Kenmore is a strong and very reliable washing machine. I would recommend this brand to all my friends. I love it and Ive had no problems ever with it. Im gonna keep getting this brand. It can handle any amount of clothes, never too much clothes. A machine everyone should have. Its not the best but it works better and it works wonders than any other machines. This is a keeper. It looks good but Ive seen nicer styles. But who care about looks. I want a strong machine and this ones it. The price is great and the work it does pays for the price already. You gotta spend some money for something to work so its great.
Published: March 25, 2017
Nicholas of Lake Helen, FL
Source: consumeraffairs.com

Its a good washer that weve had for a couple years. It can handle big loads
Its a good washer that weve had for a couple years. It can handle big loads and gets everything nice and clean without any trouble at all. Very reliable washer. It has never been broken and never stopped working. It runs like its new and is very clean. I love it so much. I like the appearance of my washer. You can tell its newer and more modern by having the door in the front instead of loading it from the top of the washer. I think it was a good value. I cant remember exactly how much we spent on it but I know that we got it on sale for a decent price a couple of years ago.
Published: December 8, 2016
Kyle of Hampton, VA
Source: consumeraffairs.com

Kenmore Model 796.4027. It is rated as best buy by Consumer Reports. Howeve
Kenmore Model 796.4027. It is rated as best buy by Consumer Reports. However, it has a serious design flaw. The valves close much too quickly causing massive water hammer. None of our other washers had this problem. Their solution, install new anti-water hammer devices. **. This is a design flaw in these machines. Wikipedia has a very nice treatment of what causes water hammer. I also spent a good bit of time in Engineering School studying hydraulics and this is a classic case. The valve is closing much too rapidly. The solenoid that actuates the valves needs to be redesigned. It shouldnt be hard, other washer manufacturers seem to have figured it out.The service was prompt and courteous. He explained that this was a very common problem with newer washers. However, since nothing was replaced Kenmore/LG wont track this as the design flaw that it is. I suspect that the manufacturer actually knows about the issue but doesnt want to resolve it due to cost implications. What a lousy way to do business.
Published: December 28, 2011
Paul of Morrison, CO
Source: consumeraffairs.com

I bought a Sears Kenmore washer about 40 years ago. It lasted me about 20 y
I bought a Sears Kenmore washer about 40 years ago. It lasted me about 20 years. I was very satisfied with it, did not have any problems with it until the very end. One day it just completely froze up. The repairman said it had nothing left to give. I did a lot of washing with it even heavy rugs and it continue to hold up. They just dont make washers that durable anymore.
Published: November 19, 2015
Gloria of Goochland, VA
Source: consumeraffairs.com

The Kenmore washer had very good reviews and a 90 percent approval rating.
The Kenmore washer had very good reviews and a 90 percent approval rating. I ordered it online and received free shipping and free installation. This was also at a deep discount with me only paying $350 for it and in the whole time I have had I can see why it received such good reviews. I like that it has something of a touchscreen on it. There are about a dozen different wash cycles to choose from like whites, colors, heavy, delicate and normal. There are also an option to have it chime and a fabric softener button and a dispenser for bleach. However, the tub is not very secure in the washer or at least it seems so. You can reach in and grab on to the edge of the tub and move and shake it around. It is also very deep and it is hard to reach all the clothes since I am so short.
Published: February 16, 2018
Carol of Baird, TX
Source: consumeraffairs.com

This washer has had a musty smell for the first year that we cannot get rid
This washer has had a musty smell for the first year that we cannot get rid of. We have tried all the recommended so-called remedies with no good results. The repair tech was great but he does not work directly for Sears. I called Sears and complained and was told there was nothing they could do for the smell. We have had Kenmore products for our entire married life of 49 years. We will most likely set this out at the end of our driveway on our road with advertisement taped to this piece of junk for all who pass by to see. We will then purchase something made in the USA!
Published: May 3, 2013
Michael of Antioch, IL
Source: consumeraffairs.com

The product washes the clothes well and doesnt leave them soaking wet. It l
The product washes the clothes well and doesnt leave them soaking wet. It leaves my clothes fresh! It separates my clothing pieces and doesnt bunch them up together. I can put multiple pieces or items in the washer without any issues. I can put on heavy load and still get a reliable wash. The washer is very reliable. Ive had it for some time. It works like its brand new! And The appearance is simple and chic. It has a nice front which is attractive for a washer. The washer is a front load so I can see all of what is going on while the clothes are washing. This is definitely worth the value. It is more durable than any other wash I have bought in my previous years.
Published: March 31, 2017
Lorraine of Ashland, VA
Source: consumeraffairs.com

I have had this washer (Kenmore 50.0 washer top loader) for one year. They
I have had this washer (Kenmore 50.0 washer top loader) for one year. They have been back to fix it for the fourth time for the same thing! I dont get it, you pay to have the warranty, they come to your house, and are back for the exact same thing. They arent fixing the problem. I tried to talk to the repairman and in his words, Lady, anything you buy nowadays is junk. He even told me that whoever I called and complained about my problem, they dont want to hear it, so they tell you to talk to the repairman about it to get the monkey off their back. Real nice Sears! I wont be buying another thing from you. You dont show up when you’re supposed to and just feed you a line. Im done and wont recommend you to anyone.
Published: December 29, 2011
Ken of DuBois, PA
Source: consumeraffairs.com

The washer was not the best that I have ever used. It did not clean cups or
The washer was not the best that I have ever used. It did not clean cups or bowls well and after a year it started leaking. I was satisfied until the leaks started. Then I was very unhappy. I live in a three person household and it was fine. I would not recommend this for a big family. Small households the size is fine though. It was kind of ugly but then again so was my whole kitchen. It got dirty easily and was terrible display. I kind of hated it a lot. The washer was overpriced, undersized, and ugly as sin.
Published: August 5, 2016
Uhtoh of Clayton, CA
Source: consumeraffairs.com

It washes well and is efficient at getting stains out usually. It is not to
It washes well and is efficient at getting stains out usually. It is not too loud also. I feel it is quite durable at the same time. I am quite satisfied with it. I have only had one breakdown in 6 years and had to call a repairman to fix it but for the most part I have no issues with my washer when I want to use it. It is not that stylish compared to some of the newer models out there especially the other brands but it is attractive enough that it can blend in with my home decor. It could be a little more appealing but it is okay. Considering the reliability of the machine and how long I have had it coupled with the reasonable price I paid I feel that this is a good value for what I spent.
Published: November 27, 2016
Gina of Fort Lauderdale, FL
Source: consumeraffairs.com

My Kenmore washing machine is the best that I have owned, It doesnt have th
My Kenmore washing machine is the best that I have owned, It doesnt have the center agitator, which allows more clothing to put in the tub. The quality of the wash clothing is great. To be able to put in over 5 cubic feet of material in the tub makes it so easy to wash blankets and comforters. So happy with this purchase!
Published: May 14, 2020
Harlan of Cleveland, OH
Source: consumeraffairs.com

This is the worst washer I have ever owned, it is always going unlevel. I h
This is the worst washer I have ever owned, it is always going unlevel. I have had it four or five years and the tub has already been replaced once. I dont think any of the new washers with this type of tub and ball as a ringer are any count. They need to go back to the old washers.
Published: July 16, 2014
Debra of Horner, WV
Source: consumeraffairs.com

Purchased Kenmore Washer Model 2510 kept leaving soap in clothes. White mar
Purchased Kenmore Washer Model 2510 kept leaving soap in clothes. White marks and streaks in black or navy colors. I use 1/3 of the amount of HE soap recommended. Returned for a newer model after 4 repairmen came out. Now I have the next generation Model 25132. Still have soap in my clothes. The low water high-efficiency washers are AWFUL! The repairmen keep saying I am using too much soap or add water to washer or run it again. How can this be High Efficiency?
Published: March 3, 2016
Louise of Santa Ana, CA
Source: consumeraffairs.com

This was purchased in 2016 for about $1300.00 USD. This year, 2018, an erro
This was purchased in 2016 for about $1300.00 USD. This year, 2018, an error began showing on the display, LE. The error is indicating a motor failure. Our 2010 Kenmore Toploader still works fine, never had any issues with it. Moving on, Kenmore telephone support was both unhelpful and rather brash in nature, whilst I was polite at all times. The representative was uncaring, had no positive or helpful information, other than to provide the cost of the motor at $62.73 USD. When I asked for the cost to install the motor, $99.99 to look at the washer and give an estimate on the repair cost! Any company is fully aware of the time necessary to install a part such as a motor, yet Kenmore wants $99.99 to tell you how much they will bleed you for the repair. In short, this washer is an expensive pile of junk, so avoid Kenmore products, they are now low-quality junk for high-dollar prices. I wish I could say I am not an owner as they suckered me out of hard-earned money. I will never buy another Kenmore product in this lifetime.
Published: November 26, 2018
Joseph of Porterville, CA
Source: consumeraffairs.com

I purchased my Kenmore front load washer in 2009. All was good until I need
I purchased my Kenmore front load washer in 2009. All was good until I need it fixed! A technician came out and told me what was wrong...and charged me for that visit! Now a part is on back order and has been for OVER 2 MONTHS!!! This is ridiculous! Sears repair service sucks! I will never purchase another product from them and I will definitely pass my experience along so that others do the same!!!
Published: May 14, 2015
Carrie of Bardstown, KY
Source: consumeraffairs.com

The washer performs wonderfully, without having any kinds of malfunctions o
The washer performs wonderfully, without having any kinds of malfunctions or leakage problems. It gets my clothes and towels clean in a short amount of time and is very quiet when it is doing its cycle. This washer is very reliable as far as being big enough to fit all of my needed items and the time it takes to thoroughly clean all of my clothes. It does everything that I need it to do in a short amount of time. The washer has a very beautiful appearance. It is very sleek and modern in its design, making it have a very nice appearance. The design is very clean looking and looks well in my modern house. This washer has a very good value for what I paid for it. Ive definitely gotten my moneys worth out of this washer. It works very efficiently and is the best washer Ive ever had.
Published: July 16, 2016
Julie of Biloxi, MS
Source: consumeraffairs.com

Kenmore Elite was a highly rated model by Consumer Reports for a front load
Kenmore Elite was a highly rated model by Consumer Reports for a front loading washer. They have been very trouble free. Washer has a huge capacity and gets the laundry very clean. Wash cycle is reasonable and the machine is easy to load, easy to operate. I first search for reviews of the models I may be interested in, including incident of repair and the repair reviews for the model. I then consider features and price, if the appliance had a high incident of repairs and poor response to warranty work by the manufacturer/vendor, if the appliance had confusing controls or washer did not clean out soap dispenser. Kenmore is a very reliable brand that has always been rated high. The front loading machines are very efficient. I did learn that they can impart an odor to your clothes though.
Published: June 7, 2016
Bruce of Bedford, TX
Source: consumeraffairs.com

The washer was very nice while it lasted. But then once it stopped working
The washer was very nice while it lasted. But then once it stopped working it was past the fixing it point. I dont think I would recommend it after all is said and done. Dissatisfied with the reliability. It was a very pretty washer. It was nice and sleek and clean looking inside and out. Very satisfied with the appearance of all things. Looked great with other appliances in my home. I am a little dissatisfied because the washer didnt last long. It stopped working and would have cost an arm and a leg to fix. Was not worth the money I spent on it.
Published: June 6, 2016
Kelcey of Oh, Mentor
Source: consumeraffairs.com

Very reliable and dependable. Heavy duty. Could hold large loads of clothes
Very reliable and dependable. Heavy duty. Could hold large loads of clothes/towels. I believe mine lasted for about 15 years. I do not believe I ever had any mechanical problems with either machine. Only got new machines when I moved to a new house. Actually sold the pair used in a garage sale.
Published: November 3, 2015
Julie of Bixby, OK
Source: consumeraffairs.com

We Always have been happy with Sears Kenmore Elite and they have lasted us
We Always have been happy with Sears Kenmore Elite and they have lasted us for a long time. However We have not been able to find Kenmore at Lowes or Home Depot. So if Selected to earn or win a washer I would like to have a front load washing machine. I studied the features and like features of the Whirlpool washing machine.
Published: May 17, 2020
Aida of San Antonio, TX
Source: consumeraffairs.com

We purchased a Kenmore series 300 washing machine in September 2015. It was
We purchased a Kenmore series 300 washing machine in September 2015. It was our first Kenmore we have ever purchased in over 55 years. The machine is terrible. The tub design causes the machine to vibrate severely even with medium loads. It doesnt clean the clothes very good and my wife has to run clothes through the rinse cycle at least twice and even then there is soak in the clothes. We would definitely not recommend Kenmore to anyone, especially this machine.
Published: January 5, 2016
Benny of Kingsport, TN
Source: consumeraffairs.com

I am happy with my Kenmore washer because it cleans large loads of laundry,
I am happy with my Kenmore washer because it cleans large loads of laundry, rinses the clothes well and uses less water. Its a very reliable washer with a large load capacity. Its quiet and rinses the clothes well with less water. I would recommend this washer. Washer is white with a clear lid that lets you see the inside. Shiny finish and will dent easily if not taken care of. Washers are overpriced these days for not lasting as long as they used to, but I am happy with my washer. Not necessarily the price I paid.
Published: April 3, 2017
Jeanne of Franklinville, NJ
Source: consumeraffairs.com

This was a very nice product. It held a large amount of laundry and did an
This was a very nice product. It held a large amount of laundry and did an excellent job cleaning. The only drawback is that it seemed to take longer than regular washers. This product is very reliable. It never seemed to have any problems or get out of line. If the clothes were out of balance it would adjust them itself. I had this product in black and silver and I loved the way it looked. It had a clear top so I could look in at the clothes at any time. It was an excellent washer. The price I paid for this product was a little steep but for the quality of this product and the overall job it does it was a very reasonable price that I paid.
Published: July 17, 2016
Angie of Grand Prairie, TX
Source: consumeraffairs.com

It is a great washer. It holds huge loads and small loads. It washes huge l
It is a great washer. It holds huge loads and small loads. It washes huge loads. It is really quiet. It is all around a great washing machine. Just make sure to buy the cleaning pods. The Kenmore washing machine is a very reliable washing machine. I have never had a problem with my washing machine to date yet. I have had it for a few years. The Kenmore washing machine is a very nice looking washing machine. The Kenmore washing machine is a very great value washing machine.
Published: March 22, 2016
Sarah of Saint Albans, WV
Source: consumeraffairs.com

Have had this machine longer than I have ever owned one and I do 3 or more
Have had this machine longer than I have ever owned one and I do 3 or more loads a day. Prior to this one I had 2 others and they went in a matter of 6 years. It is important to buy quality appliances.
Published: May 15, 2020
Barbara of Clayton, NJ
Source: consumeraffairs.com

The performance is great. I really never have a problem with this product.
The performance is great. I really never have a problem with this product. I can trust and rely on this brand to do what I need it to do. The performance of it has never let me down. Very reliable, I can take care of my need and want of washing with my washer. I have never been left with the thought of my washer not being able to work for me. The appearance is not that much to think about. It was a plain design and basically like any typical washer. The body was made like others. The value of the washer for me seems phenomenal. I am able to take care all of my problems and still move around throughout our daily lives.
Published: October 31, 2016
Andrew of Lansing, IL
Source: consumeraffairs.com

Bought washer (110 28002011) $650.00 December 2011. Tub bearings went out.
Bought washer (110 28002011) $650.00 December 2011. Tub bearings went out. Cost of repair more than price of new washer. No adjustment offered, since I did not buy a maintenance agreement. I have had nothing but Kenmore Appliances made by Whirlpool for 47 years my first bad experience. I did return to Sears and bought new Kenmore made by Whirlpool, the plain jane this time. I do not want another bearing balancing tub washer as I understand there is a recall on some units because of the failure rate, but not this one. Why Kenmore again, because I trained Searss salesman to sell appliances for 36 years, and cannot change, tried to make myself go to Lowes, just could not---what loyalty. But I am still highly dissatisfied.
Published: December 18, 2013
Sandra of Palestine, TX
Source: consumeraffairs.com

It seems the best Kenmores are the older ones. I was going to buy an newer
It seems the best Kenmores are the older ones. I was going to buy an newer one but heard from the service man that the older style I have is one of the best made. Non computer version. I guess like an old hot rod it runs best, if an EMP hits an older car and washing machine still works!
Published: May 13, 2020
Annette of Grass Valley, CA
Source: consumeraffairs.com

I have owned my washer for three years and I have never disliked an applian
I have owned my washer for three years and I have never disliked an appliance more than this machine. The washer is Energy Star but this could be the most hypocritical statement made. I just did a load of clothes and it ran through the entire cycle and there were spots on some clothes that werent even wet. I can never just use the automatic settings because the washer does not know how to add the appropriate amount of water. I constantly have to start over the cycle so the machine will add more water or lift the lid so the machine is faked out so it will add more water. And if I forget to do this and all the cycles are complete, I will run the wash or rinse cycle again. Also, the machine will not let me rinse using hot water. How does the machine know what I want to rinse and the temperature that I should be rinsing in. It is extremely frustrating to not be able to select the features, I know are best for the items I am washing. Also the Express Cycle will not let me select hot water. Clearly the operator should be able to select the water temperature no matter what the cycle is. When I need to add clothes, I lift the lid while I go collect the clothes from my childrens rooms and if I dont get back in a set number of minutes, the machine will start to drain itself. I get back before it is done draining but there is no override and therefore it takes more of my time to wait until it drains fully and then again I waste water by having to start all over. Also, sometimes I need to raise the lid again but I dont want to add any additional water. Well there is no way to keep the washer from adding water after you lift the lid. Again more water waste!!! If I could leave the lid up while the washer fills with water, I would be able to check if my clothes have faded and add more clothes if I want and this would not only save water but save me very valuable time. Speaking of time, with my previous machine, I could do a complete cycle in 30 minutes and therefore I could complete 2-3 loads of laundry in the evening. But now one load is the most I can do. Even if I do the Express Cycle, this is 35 minutes and then I have to rinse again (which is another 24 minutes) so it takes an hour and the clothes are no cleaner than before. The tray for where you add bleach never drains completely. Therefore I rarely use bleach for fear that the residual water left in the tray may bleach my next load of clothes. When I do use bleach, I wipe the tray dry to ensure the bleach residue is gone. In closing, I wish Kenmore would do a more complete test market to ensure their appliances work for the users and not cater to unjustified government regulations. I assure you I use far more water and electricity with my current Kenmore Elite washer than I used with the my previous machines.
Published: May 24, 2016
Jamie of Washington, MO
Source: consumeraffairs.com

I feel as though it is a good washing machine. My clothes come out of it fr
I feel as though it is a good washing machine. My clothes come out of it fresh and clean. And the washing machine it easy to keep clean, thats good. It seems to be very reliable. I can wash a lot of my clothes at one time. In a shorter amount of time. And it does not make a lot of noise. It has a very nice look to it. It looks new and very professional. It is just the right size. Not too big not too small. Just the size desired. It is a very worthful piece of equipment. I did not have to pay a really large amount when I purchased it. And it gets everything that I want done.
Published: March 20, 2016
Mumien of Newark, NJ
Source: consumeraffairs.com

I bought a new Kenmore washer 7/2011. It will not rinse in the normal and h
I bought a new Kenmore washer 7/2011. It will not rinse in the normal and heavy duty cycles but rinses normally in the casual cycle. The repairman was prompt and knowledgeable – no complaints there but he told me that was what the washing machine was programmed to do. So, I am only able to wash laundry on the casual cycle in this new machine. Someone, please explain that to me! I will never buy another one from Sears!
Published: January 26, 2012
Susan of Helena, AR
Source: consumeraffairs.com

Never had a problem with this model. I enjoyed using it, and it always got
Never had a problem with this model. I enjoyed using it, and it always got the job done. Very satisfied. This model lasts a long time as well. Fits a weeks worth of laundry in one load. Never been unable to do laundry except for in power outages and thats expected to happen. Very reliable to me. Not an elegant design. Not very sleek. Looks like an average machine for a typical price. Simple and easy to clean. White matches my decor. Paid typical price for it. Didnt expect any specialty features, didnt get any. Im okay with that. Does the job I expect it to. Much laundry has been done in this machine. Worth it!
Published: December 1, 2016
Jada of Raleigh, NC
Source: consumeraffairs.com

We purchased our front loading washer in 2011, and it has not needed any re
We purchased our front loading washer in 2011, and it has not needed any repair and/or maintenance since then, nor does it now! It handles all of our clothes, bedding and other things. We wish all of our appliances were as reliable as this washer.
Published: May 9, 2020
Jody of Marlton, New Jersey
Source: consumeraffairs.com

It is the best washer I had ever owned. My clothes smell cleaner and freshe
It is the best washer I had ever owned. My clothes smell cleaner and fresher. My husband is a personal trainer. His clothes does not have that sweaty smell in them. I can wash with a less amount of detergent and my clothes still get clean. This washer will last forever. It balances out the clothes before the washer starts. This looks like a sleek appliance. It really compliments my home with the design flow of it. It makes my home looks more modernized and beautiful. The washer was a little pricey, but it is worth the cost. I have saved a lot of time not prewashing the clothes with more stains. The value is worth the money.
Published: November 4, 2016
Bridget of Spartanburg, SC
Source: consumeraffairs.com

Purchased a top loading high efficiency low water washer model 110-28133410
Purchased a top loading high efficiency low water washer model 110-28133410 from a Sears location with our Sears charge account on 5/17/15 for $900. Never happy with the low water cleaning quality. Had issues with the lid lock which we figured out how to work around. Now in 2020 only five years later transmission is shot (not because of overloading only my husband and myself in the home). Sears service was AWFUL. Finally got an appt. for a service call, took off work, they were suppose to be here by noon, got a text at 11:30 canceling our appt. and rescheduling for 6 DAYS LATER. When I called customer service to say I expect the next initial diagnostic service call to be not charged since now I will have lost two days of work. Would not offer any consideration for their non show. Hired another appliance repair service to be told washer not work fixing. I had believed in supporting businesses that have been around for years, but they were horrible. Canceled my Sears card and will never do business with them or Kenmore again. (Now have a basic Speed Queen. LOVE it!! I have water again!!!)
Published: June 7, 2020
Donna of Harbeson, DE
Source: consumeraffairs.com

This is an HE, top loader, without agitator machine. It has no presoak cycl
This is an HE, top loader, without agitator machine. It has no presoak cycle and I miss having one. Additionally it has no softener dispenser. It came with a softener ball which got lost with the passing of time. Had I more shopping time I would have not purchased this machine. On a positive note, it has been reliable and in ten years has had only one repair.
Published: May 10, 2020
Yocheved of Las Vegas, NV
Source: consumeraffairs.com

We have purchased 2 separate Kenmore Power Miser 55 gal water heaters, warr
We have purchased 2 separate Kenmore Power Miser 55 gal water heaters, warranty for 6 yrs, both have consistently failed from leaking tanks after 4 yrs, even though properly installed with water softener, pressure reducing valves and expansion tank. Warranty for first was honored after an $89.00 service charge to verify failure, and a replacement heater (less efficient and smaller capacity) was provided, and they did ship it to our home. We recycled the failed one. When the second one failed, same $89.00 service charge, and an offer for the same less efficient smaller unit was made ---- however, this time they are out of stock and it will be more than a month before available. In addition, they require that we travel over 20 miles to pick it up ourselves and MUST return the defective water heater to them at that time which requires disconnection of it leaving the wiring and plumbing dangling in the meantime, and loading it ourselves, at a couple 100 lbs or more. Clearly this is a ploy to discourage using the warranty----never in my life have I seen a store require to return of a defective water heater. In their defense, they did offer delivery for a $125.00 (which was no charge last time). The manager at the pick-up Sears outlet also seems to specialize in rudeness when dealing with him. The entire experience with both the heaters and Sears has been terrible!
Published: October 27, 2017
Ken of Warrenton, MO
Source: consumeraffairs.com

I purchased a Sears Kenmore HE washer 110.2613. I read everything I could g
I purchased a Sears Kenmore HE washer 110.2613. I read everything I could get my hand on about HE washers. Here is what I learned from experience and then confirmed by the washer technician. The amount of water the washer uses is regulated by federal energy use standards. So your new HE washers may have lots of choices, dials, and lights but it will only use the maximum allowed by these regulations. Normal, casual, delicate change only slightly by length of time washed and water temp. Might as well have one button. Most HE washers dont have an actual rinse cycle. It sprays the soap off the clothes! The washer will mix hot and cold water so that the water temperature never exceeds the regulated temperature. True hot water wash is impossible.. You better flush out the bleach dispenser or you will find white bleached dots on clothes in another cycle.A WORK AROUND. Use a fraction of the detergent (2 TABLESPOONS). Never use pods or you will find plastic bits stuck on your clothes. Powder detergent never dissolves completely. Wash everything in BULKY BEDDING or WHITES. Thats the only way to get a decent amount of water. DO NOT use fabric softener but ALWAYS choose the fabric softener button. Why? You actually get some rinse water not just spritzing for the rinse. If available, use 2 rinse cycles. If available use Deep Fill. Be prepared to take twice or three times more time to get your laundry done. Its 1.45 hr to wash one load. If your household has very dirty clothes as in construction workers, I suggest you go down to the river and beat them against rocks. You will get better results than with any HE washer.
Published: August 18, 2016
Eliani of Ormond Beach, FL
Source: consumeraffairs.com

The washer is easy to use because you can change your wash load settings an
The washer is easy to use because you can change your wash load settings and youre able to put as much laundry in the appliance. There are multiple settings and your clothes will always smell fresh. The washer is always available to use and it is made from powerful material so that the water doesnt go to the outside cover and initiate water rot. You can also combine whites only with colored pieces of clothing without worrying about the colors bleeding into the whites. The appearance of the washer is just a simple design with some options to choose your load of laundry, how hot or cold the water is needed, or how you want the laundry to wash your clothes (which is using a gentle setting or a rough setting). Although the washer has a lot of features included and does a lot of things to the laundry to make it fresh and clean, the appliance is too expensive. So I wish the price was lowered down so everyone could afford to buy this brand and model.
Published: June 11, 2016
Antoinette of Honolulu, HI
Source: consumeraffairs.com

Kenmore 600s series from Sears - This washer was highly recommended by be s
Kenmore 600s series from Sears - This washer was highly recommended by be salesman. We paid more than we wanted but wanted a good quality washer. I regret ever buying this washer. We are a household of 7 and it is frustrating that the clothes do not even get wet when they are being washed and nothing ever smells clean. Please do your research before investing good money and not getting what you pay for.
Published: July 16, 2017
John of Lubbock, TX
Source: consumeraffairs.com

Dependable and seemed to hold up to anything that I washed in it from a lig
Dependable and seemed to hold up to anything that I washed in it from a light load of delicate to a large heavy load of winter snow boots and thick quilts. It also came in enough style and color that it would be impossible to say that someone could not find the right one for their home. So I guess that I would have to say that owning one has been a good experience for me.
Published: November 10, 2015
Lisa of Weaver, AL
Source: consumeraffairs.com

I purchased the Kenmore Elite top load washer in October 2013. Yes, a littl
I purchased the Kenmore Elite top load washer in October 2013. Yes, a little late to complain now but I just finally bought another new washer and it made me think to do a review. DO NOT purchase this washer. Since the day we bought it, it has maybe been in balance no more than 10 times! It usually takes 2 hrs to wash a load. It has become the norm for us to switch it to drain and spin after fixing the out of balance 3 or 4 times per load. This is NOT an exaggeration. We tried everything possible to figure out why. We checked the level with a leveler. We did small loads. We did medium loads. And we did large loads. NOTHING made a difference. Biggest waste of money I have ever spent on an appliance. We cant even sell it cheap to someone because they would be knocking at our door after only 2 loads. Please check others reviews with the same issue before thinking of purchasing this washer.
Published: February 16, 2015
Nick of Hinton, IA
Source: consumeraffairs.com

Overall excellent product. Very quiet and cost efficient. Always washes gre
Overall excellent product. Very quiet and cost efficient. Always washes great, energy efficient. Huge loads can be done. Highly recommend buying this product. Very, very reliable. Never not worked properly. Always cleans very effective. Great warranty so nothing to worry about. Highest recommendation. Clean, smooth, good looking. Nice size. Fits very nicely in modern home. Several options on color choice. Good price for the quality you are getting. Very competitive pricing. Definitely worth the money.
Published: June 27, 2016
Brian of Bixby, OK
Source: consumeraffairs.com

The machine worked well, fairly quiet, nice rack system, adjustable wheels
The machine worked well, fairly quiet, nice rack system, adjustable wheels for after choosing a new tile, easy to clean and hook up took less than 30 min. It did well as long as it was not oatmeal or cream of wheat. The appearance was fine for the decor of the kitchen was flush with the counter adjustable faceplate i.e. Floor plate so held a flush finish even after tiling the kitchen. The size was OK considering the racking system made it easy to load and the design maximizes the amount of storage space on the machine. That particular model was from a small place I had but got as new and used it a lot. I do construction and have purchased some in the past. The value was good if bought in the right place.
Published: March 22, 2017
Todd of North Fort Myers, FL
Source: consumeraffairs.com

Four washing cycles to choose from, including the pre-wash cycle, large cap
Four washing cycles to choose from, including the pre-wash cycle, large capacity tub, good cleaning performance. Only one problem was the liquid fabric softener build up needed maintenance. Purchased, performed, and lasted an incredible twenty years for a family of six. Replaced due to the arrival of a unexpected bundle of joy. Very busy mothers need, such as I was, needed the confidence of the reliability. Ran almost constantly. Balance of the tub capacity, very good. Large enough for all blankets, comforters, and a very fair amount of towels, jeans, etc. in loads. This washer was more for the performance than its appearance. If I needed an attractive appliance, I still would have chosen this model. I was more involved in the washers performance than the appearance. Value was well worth the cost of the appliance. Dependable and reliable. Used for two decades and only one service call on the appliance.
Published: July 25, 2016
Pam of New Lexington, OH
Source: consumeraffairs.com

Does exactly what it should and does it well. Locking door a nice feature,
Does exactly what it should and does it well. Locking door a nice feature, and comparatively inexpensive. Highly recommended for anyone. Fits anything nicely. Clothing, bedding, everything washes evenly and quickly. Even large, thick bed comforters for and wash nicely. Couldnt ask for more. Clean, simple look and easy to read dials. Cycles are down on lighting displays and are easily found. White paint fits any decor, but is easily scratched. For the price, you cant beat the value. A very dependable machine with low maintenance at a nice price point. No need to go more expensive.
Published: August 11, 2016
Travis of Sevierville, TN
Source: consumeraffairs.com

Kenmore Washer 800 is Crap. Ive only had this washer for 5 years, well actu
Kenmore Washer 800 is Crap. Ive only had this washer for 5 years, well actually less than 5 years. Three years in, it required a new control module, and now, it needs it again. The module is about 45 dollars and the service call is $90 to have a repairman come out. All three of my Kenmore appliance either have been replaced or repaired numerous times.
Published: August 19, 2016
Sidsel of Carrabelle, FL
Source: consumeraffairs.com

Purchased a Kenmore Washer Model 796.41382410 in Oct. 2014. A small plastic
Purchased a Kenmore Washer Model 796.41382410 in Oct. 2014. A small plastic magnetic catch on the door broke and Sears will not sell that part alone. They want me to buy a new door for $200.00 plus shipping. None of the small plastic parts appear to be available alone. All must be purchased as part of a larger (and very expensive) assembly. Last Kenmore for me.
Published: January 27, 2016
Don of Fremont, CA
Source: consumeraffairs.com

I have been a Kenmore user since I started buying appliances. I have never
I have been a Kenmore user since I started buying appliances. I have never been disappointed, and so I keep coming back. This low efficiency washer is awful. Hardly adds any water at all; its washboard does its best to destroy and rip up your clothes (I have pictures if anyone doubts me); this cycle is so long that you cannot do more that one load of washing in one night. Laundry used to be fun for me. And BTW, clothes are still not clean.
Published: February 19, 2022
Karen of Boerne, TX
Source: consumeraffairs.com

We purchased this top loading washer less than a year ago and have been ver
We purchased this top loading washer less than a year ago and have been very unsatisfied. Would love our old, no energy efficient, agitating washer back in a heartbeat. This new machine never appears to clean the clothes well. They not only come out a wrinkled mess, they also come out with white splotches and dirt splotches on many dark clothing.
Published: October 17, 2015
Caryn of Clayton, NC
Source: consumeraffairs.com

Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13
Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13 mo of light use. No hoses or drain issues, washer is regularly cleaned and maintained, only HE detergent in appropriate amounts are used. This happened one month after warranty expired. My previous washer lasted 12 years with no repairs required. Save yourself the hassle and expense of repairs and buy another brand.
Published: October 11, 2014
Lynda of Columbus, OH
Source: consumeraffairs.com

The water of my washer will not drain plus it has all kinds of error codes.
The water of my washer will not drain plus it has all kinds of error codes. I had to pay $129.00 for a repairman to take the bottom section below the door and unscrew a 3 round end off and clean out a trap that if in the book, I could have done myself. This should be included in the care of the washers to be checked once a year. This is just another way for them to take advantage of the consumer. I posted on FB to get the word out and to save everyone some hard earn money.
Published: December 21, 2011
Linda of Chandler, IN
Source: consumeraffairs.com

This washer works well because it has many adjustable settings so that you
This washer works well because it has many adjustable settings so that you can choose the wash cycle that would be best for your load of laundry. The drum can hold a large load of clothing, so that way you dont have to do many loads, but can do one large load. Its very reliable. Ive had this washer for 8 years and its still going strong. It has yet to give me any sort of trouble. It is durable, and long-lasting. The appearance of this washer is good. Its very clean and simple looking, and easy to understand. The layout of the knobs and dials are well laid out so that anyone would be able to understand how to start a load of laundry. This is a valuable piece of machinery. Not only is it affordable, but it is well worth the price. It is sturdy and reliable, and can wash a heap-load of laundry.
Published: June 13, 2016
Allison of Lenoir City, TN
Source: consumeraffairs.com

Its quiet, dependable, energy-efficient and really works hard. Eight loads
Its quiet, dependable, energy-efficient and really works hard. Eight loads a week and it holds up. Does blankets, rugs, work clothes, coats, regular laundry. Works well with heavy loads too. For the price we paid, we have not had a repair bill. Its easy to use and clean. It can be moved easily, and with one person. We love it and once in a while family brings things when their washer breaks down.
Published: March 19, 2017
David of Tallmadge, OH
Source: consumeraffairs.com

The performance of this machine is good. I never have any problems with it.
The performance of this machine is good. I never have any problems with it. I am satisfied with the performance and what it has done. I can always count on this Kenmore machine to get the job done. Whenever I put clothes in the machine, they always come out clean and gets all the dirt and grime out. The appearance does not mean much to me at all. I could really care less about how it looks from the exterior. I got a good deal when I first bought this machine. For the amount of money that I paid for, the Kenmore machine did not let me down and met my expectations.
Published: June 26, 2016
James of Silver Spring, MD
Source: consumeraffairs.com

Love that it detects if my clothes have been washed or not. It washes well
Love that it detects if my clothes have been washed or not. It washes well and it helps families find it easier for clothes to be washed over and over again. Love the aftereffects that uses for my position and everything it offers for me and my family. I can use it over again and it wishes well to the point that I love to wash clothes.
Published: April 9, 2017
Mecca of Kernersville, NC
Source: consumeraffairs.com

Love it. That is the best washer ever that has ever been made. I wish they
Love it. That is the best washer ever that has ever been made. I wish they would make more like that. This should be rated number 1. It has the best wash cycle ever.
Published: February 24, 2016
Jennifer of Panama City, FL
Source: consumeraffairs.com

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