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Kenmore Washer Repairs
Kenmore Washer Repairs

Kenmore Washer Repairs

If you're looking for help fixing your Kenmore Washer, look no further! Our comprehensive Kenmore Washer repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Washer won't spin 
Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it. 

Kenmore Washer is making loud noise 
Bearing. The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing. 

Kenmore Washer won't agitate 
Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. 

Kenmore Washer won't drain 
Drain Pump. Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump. 

Kenmore Washer vibrating or shaking 
Shock Absorber. One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure. 

Kenmore Washer fills slowly or will not fill at all 
Water Inlet Valve. The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve. 

Kenmore Washer leaking water 
Drain Pump. The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it. 

Kenmore Washer won't start 
Timer. The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity. 

Kenmore Washer won't spin or agitate 
Drive Belt. Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it. 



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
Kenmore Refrigerator Repairs, Kenmore Range Repairs, Kenmore Washer Repairs, Kenmore Dryer Repairs, Kenmore Microwave Repairs, Kenmore Dishwasher Repairs, Kenmore Water Heater Repairs, Kenmore Gas Grill Repairs,

Related Parts Pages:
Kenmore Refrigerator Parts, Kenmore Range Parts, Kenmore Washer Parts, Kenmore Dryer Parts, Kenmore Microwave Parts, Kenmore Dishwasher Parts, Kenmore Water Heater Parts, Kenmore Gas Grill Parts,

Related Price Pages:
Kenmore Refrigerator Prices, Kenmore Range Prices, Kenmore Washer Prices, Kenmore Dryer Prices, Kenmore Microwave Prices, Kenmore Dishwasher Prices, Kenmore Water Heater Prices, Kenmore Gas Grill Prices,

Related Pages:
house washer repair, washer unit service cost, washer service and repair, washer repair cost, washer contractors,


Kenmore Washer Repairs

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Product Reviews:

This Kenmore top loading high Efficiency low Water washer #2130 is a piece
This Kenmore top loading high Efficiency low Water washer #2130 is a piece of crap, always having problems with the balance. The machine is level on all sides. And we tried all to fix this problem to no avail. Bought at sears in Elliot Lake outlet store 6 months ago.
Published: January 9, 2015
CLYDE of Elliot Lake, ON
Source: consumeraffairs.com

My Kenmore washer has lasted going on 9 years now. It has been a very relia
My Kenmore washer has lasted going on 9 years now. It has been a very reliable appliance. I have never even had to have it serviced. I highly recommend Kenmore when shopping for appliances.
Published: December 25, 2015
Sherry of Fairmont, WV
Source: consumeraffairs.com

My washer has been very durable however the renewal of the warranty is not
My washer has been very durable however the renewal of the warranty is not affordable. I love the washer chosen because of being old fashioned. It has the agitator inside. The control panel is also very easy and understandable.
Published: May 21, 2020
P. of Saint Louis, MO
Source: consumeraffairs.com

I grew up in a family that always used Kenmore appliances so my owning them
I grew up in a family that always used Kenmore appliances so my owning them is just natural. The Kenmore name carries the value. And people I talk to and with feel that Kenmore is a workhorse that makes it a good value. I have kids and animals so laundry is a daily chore. I like that I can wash jeans, towels, blankets and comforters and they come out clean and unharmed. Theres too many times I have used washers that dont always clean consistently but this is one of the best and most reliable. It is very nice looking, too. I have a laundry closet right off my kitchen and it fits in well with my other appliances when the closet doors are open. The dials are sleek looking and very easy to use.
Published: March 22, 2017
Beth of Mchenry, IL
Source: consumeraffairs.com

Ive really enjoyed it and its lasted me for years worth no mechanical issue
Ive really enjoyed it and its lasted me for years worth no mechanical issues at all! Id fully recommend it. It washed my citys perfectly and never caused any damaged. Very quiet and fast cycle! I feel that this Kenmore washing machine is very reliable because I have had it for many years and much more to come to no avail have I come across any mechanical issues whatsoever and I have relied on it greatly and am very pleased with my purchase and I would recommend it to many! The appearance of the water is pretty basic but nonetheless quite fitting in any home laundry room and I have always preferred a top load washer anyways and so I actually like the look of it! I feel like this washing machine is a great value for the money that I spent on hey! Especially as Ive stated in princess that me for so long and so because of that I actually would have ended up paying more most likely!
Published: October 30, 2016
Sheree of Vancouver, WA
Source: consumeraffairs.com

Gets the job done and gets everything clean to my satisfaction, but I have
Gets the job done and gets everything clean to my satisfaction, but I have kind of a generic model where it doesnt do much more than that. It looks like a regular washing machine. There are way better Kenmores out there but I will say the reliability is stellar. I have had for 6 years and have not had any breakdowns (knock on wood) so far. No complaints in that department. I think it was worth buying but I do not think it is worth much more than that.
Published: April 12, 2017
Carl of Oak Forest, IL
Source: consumeraffairs.com

Elite High Efficiency Top Loader - We bought our washer less than 2 years a
Elite High Efficiency Top Loader - We bought our washer less than 2 years ago! It has been extremely noisy the last few months and unbalanced! Yesterday the washer flooded our upstairs and poured through our dining room ceiling! We called Sears and they want $80 just to come out and look at it, meanwhile we have to replace carpet and Sheetrock. How can a company charge so much for a product and not stand by its quality and care about its consumer. A washing machine should last for more than 2 years!! Companies like this need to be held accountable for ripping off the consumer.
Published: November 18, 2014
Cindy of Oldsmar, FL
Source: consumeraffairs.com

Kenmore 41761723510 - This machine is the most unreliable machine I have ev
Kenmore 41761723510 - This machine is the most unreliable machine I have ever witnessed, locks the clothes in, cant get them out. You can never know what cycle it is in... if any. Clothes stink. Just keep pushing the button and hope something happens? Now agitates for about 10 seconds shuts down... thats all cross fingers. Maybe get lucky. I will never get another Kenmore in my life. My last one was the same basic model, 15 years no problem... What on earth are these making these days and please tell me there is a class action suit on these pieces of garbage.
Published: October 19, 2017
Christopher of Carmel, NY
Source: consumeraffairs.com

Performance is excellent but it takes so long to get any kind of wash done
Performance is excellent but it takes so long to get any kind of wash done and I dont always have the time to wait. Please come with better technology or shorter cycles. This is a great unit and I would tell anyone it is worth the money in terms of performance but that my only drawback is when it takes forever to get anything done. I think you really need to find someone who has this, do a load for yourself and see what you think about it. Great unit but time waster. Definitely cleans clothes better than most but I come back to the time factor and I think others might look at it also so we need to think about this.
Published: February 29, 2016
Sheelah of Sherman Oaks, CA
Source: consumeraffairs.com

Its pretty basic if youre just normal level for cash. It gets the job done
Its pretty basic if youre just normal level for cash. It gets the job done but could do better than I say sometimes. But its good enough for what I have paid for. It could last for an estimate of 5 years but dont take it from me. It just depends on how good you take care of the washer, since thats what I own. The appearance is pretty good for what I paid for. Better than those old-looking ones back in the day so its not as bad. My mother wasnt a fan but I sure was. Probably didnt care that much since I was young. But I do have standards. I had to get it looked at a few times before but now it runs pretty good.
Published: September 8, 2016
Kalani of Moreno Valley, CA
Source: consumeraffairs.com

These are quality built machine that last for years and clean very well. Ev
These are quality built machine that last for years and clean very well. Even the simplest of the machines do a very good job of getting your clothes clean. These machines are very reliable and in the rare occasion that something does break, the parts are easy to find. They have been around for years and are very reliable. Its good for the simplest loads up to the dirtiest ones. Machines are quiet and work very well. Durable. I would recommend.
Published: June 13, 2016
Becky of Battle Creek, MI
Source: consumeraffairs.com

I like this because it has a big load capacity. Not only that, it runs grea
I like this because it has a big load capacity. Not only that, it runs great and have had no problems with it. The spin cycle is also very quiet and does not shake or vibrate the floor. There hasnt been one time that I have had a problem with this machine. Also my daughter tends to overload it and it still always works great. This machine has a modern look. The one thing I wish was that I got it in a different color. The white is too plain and seems to get dirty very easy. Well this model was kind of expense but I was expecting to get a good quality product so I dont mind to pay extra for this machine. There were other models that I could choose but I didnt want a cheap machine.
Published: April 16, 2016
Frank of Stoneham, MA
Source: consumeraffairs.com

Kenmore is a good brand with good quality. Its fast, fast-drying and clothe
Kenmore is a good brand with good quality. Its fast, fast-drying and clothes come out fresh and dry even with the short period of time of drying. I love the simplicity but with good performance and its durable. Its easy to operate without reading the manual. I also love the size, it has more space inside, and you can put in more clothes. I highly recommend this brand and I assure you, you will love this brand, and you will not regret your decision of choosing this brand.
Published: March 19, 2017
Eleanor of Chicago, IL
Source: consumeraffairs.com

I love the capacity of this washer. Its not too loud and Ive never had a pr
I love the capacity of this washer. Its not too loud and Ive never had a problem with it. It is economical, competitively priced, and easy to use. I love that it has a pre-wash setting for soaking extra-soiled items. I love this washers large capacity. I can easily do a weeks worth of laundry in just 2 or 3 loads. Its sturdy construction makes it easily handle even my large blankets and comforters without any trouble. I dont have a separate laundry room but this machines modern, streamlined appearance and the fact that it is so easy to clean makes it an attractive addition to my kitchen area. The moderate price of this washer and its solid construction make it a great value and a wise and excellent investment. Its price is easily paid off in the first few months of use.
Published: August 11, 2016
Laura of Anaheim, CA
Source: consumeraffairs.com

I bought an $800 High Efficiency, 4.8 cf capacity washer (Paid $569.00 on s
I bought an $800 High Efficiency, 4.8 cf capacity washer (Paid $569.00 on sale and it some of the worst money spent) to wash the blankets I make. The machine rolls them into mushrooms and dumps any dirt, hair, etc. on top in a ring. Uses so little water that even on deep fill the clothes are NEVER covered with water. Socks come out looking like they were just worn. I have to spray all socks or they dont get even partly clean. Wont get sweat out unless you use an additive and if you use more than 1/8th cup of detergent, the machine will run for hours. The only way to get water to cover the clothes is to add it. I have to pour three gallons of water in if I want clean clothes. Sears repairman said many of his customers keep a bucket by the machine to add water. There is no deep fill for permanent press or half the other cycles so permanent press is never really clean. DONT ever use bleach as it stays in the washer and ruins the following loads. You cant re-spin if it doesnt get the clothes dry enough, without using a rinse cycle.Quite an experience if it goes out of balance. Getting it to stop spinning means stopping the machine, waiting for the door to unlock and dodging the machine as it takes time to respond. By the way, unless you buy a service contract, if Sears decides its working properly, you have to pay per the Department head at the Sears I bought the machine from. Avoid at all costs. Keep the old one running until you cant buy parts.
Published: November 20, 2016
Deborah of Mesa, AZ
Source: consumeraffairs.com

Bought a front loader and clothes smelled awful if not dried for 2 cycles.
Bought a front loader and clothes smelled awful if not dried for 2 cycles. Also the front loaders get mildewy and are hard to keep clean. Once I realized to keep door open when not in use and to wash smaller loads it worked fine.
Published: January 5, 2016
Sylvi of Smithtown, NY
Source: consumeraffairs.com

The machines are reliable and very useful to use. They are dependable and y
The machines are reliable and very useful to use. They are dependable and you can expect your clothes to come totally clean... and your machine will not tear down on you. They can keep your clothes as bright and clean as expected.
Published: January 16, 2016
Teresa of Snow Hill, NC
Source: consumeraffairs.com

I have this Kenmore 500 Series washing machine. I wash tons of clothes all
I have this Kenmore 500 Series washing machine. I wash tons of clothes all the time. Ive even switch to washing small loads. My clothes are never clean. They come out, they smell bad, the towels stink all the time because they cant agitate and wash. The water just runs through them and comes back out. It doesnt move the clothes and no theres nothing wrong with my washing machine. Its not broken. It just sucks. Dont buy this product. I think you guys should recall these washing machines.
Published: October 4, 2017
Maryann of Church Hill, MD
Source: consumeraffairs.com

Shortly after the one year warranty expired on our Kenmore 400 Washer (Mode
Shortly after the one year warranty expired on our Kenmore 400 Washer (Model:29422801), it began tearing holes in items. The washer seems to enjoy eating jeans, boxer shorts, shirts, my wifes bras, and our blankets. After 14 months, the washer no longer functions as it was described. I tried to reach out to the manufacturer but to no avail.
Published: November 1, 2011
Layne of Los Angeles, CA
Source: consumeraffairs.com

We have not had any problems with our Kenmore Washer. It cleans very well,
We have not had any problems with our Kenmore Washer. It cleans very well, can do heavy loads or small delicate, you can adjust water levels and hot or cold water. Weve had it for 6 years and we think that shows that it wears over the long time. We would recommend it highly.
Published: November 7, 2015
Margaret of Lewistown, PA
Source: consumeraffairs.com

Bought a KENMORE washer 41983.410 December 2017. Thats less than two years.
Bought a KENMORE washer 41983.410 December 2017. Thats less than two years. Broke down last week. They want $560 to fix it. Shouldnt they last longer than that. Just bought another for $1200. Mad as Hell.
Published: September 20, 2019
Anthony of Houston, TX
Source: consumeraffairs.com

I never wrote a review about anything ever, but have felt compelled to let
I never wrote a review about anything ever, but have felt compelled to let everyone know never to buy this machine. After reading everyone’s reviews, I realized that I am not alone. 700s washing machine is a terrible purchase and a waste of money. I thought I was doing something wrong at first but after manipulating all the buttons, I still can’t seem to get ANY of my wash loads clean! Kenmore should replace all these bad washers or at least consider giving us a portion of our money back for all the aggravation it has caused. DO NOT PURCHASE 700s WASHER.
Published: October 7, 2018
Ana of Elizabeth, NJ
Source: consumeraffairs.com

Kenmore Connect Washer. Ive owned this new washer for just over 6 months an
Kenmore Connect Washer. Ive owned this new washer for just over 6 months and have had 3 service calls to get it fixed; including complete replacement of the computer chips. And it died again today! BEWARE!! After 17 service visits, Im told I can get my money back... 14 to go! Thanks Sears/Kenmore!!!
Published: September 22, 2015
Dave of Woodstock, VT
Source: consumeraffairs.com

A little over 14 years ago we purchased our one-piece stacked Kenmore Washe
A little over 14 years ago we purchased our one-piece stacked Kenmore Washer/Dryer from Sears for $599. Since then, Ive used the unit nearly every day for our family. I just wanted to let you that its working great and Id recommend the Kenmore stacked Washer/Dryer to anyone. Its nice to know that in this day of disposable products the Sear stacked Washer/Dryer is a product I can depend on.
Published: February 9, 2015
Danielle of King City, OR
Source: consumeraffairs.com

Ive had my Kenmore for more than 15 years and it still works great! Ive nev
Ive had my Kenmore for more than 15 years and it still works great! Ive never had any issues with it and I would have highly recommend this washer to my friends and family. I can always count on my Kenmore washer to work for me. It has never let me down. My Kenmore washer has a nice and basic appearance. Its value is top notch!
Published: July 1, 2016
Kimberly of Macon, GA
Source: consumeraffairs.com

I bought the Sears Kenmore Elite top-loading, high-efficiency washing machi
I bought the Sears Kenmore Elite top-loading, high-efficiency washing machine (manufactured by LG) in May 2011 for close to $1,000. At first, it was fine. A few weeks ago (January 2013), it started overflowing every time it fills. I watched the numbers on the control board go wonky instead of counting down the minutes sequentially. It overflows on the wash cycle, wont drain unless I stop the cycle, and manually select drain/spin, then it drains perfectly. I recognize a wacky computer when I see one, so I unplugged it thinking it might reset itself. Problem keeps happening. I researched it on the internet and saw that there is defective casing material used in the manufacture and the motherboard gets wet!I called Sears expecting the company I knew from all these years to be there. But all I get is cryptic, non-answers to direct questions and pressure to purchase a service agreement. Ive been unemployed for a few months and I dont have $230 to put into a $1,000 machine that I just bought! Oh, and by the way, if the repair costs more than $500, your service agreement doesnt cover the additional cost. You get to take care of that out of your own pocket. I wanted Sears to come fix the problem caused by faulty manufacture or at least give me a straight answer about what the likely cause of the problem is and how much it would take to fix it. It doesnt matter who it is, whoever youre talking to doesnt have the information you need. You get transferred or disconnected. Whoever youre transferred to doesnt have the information you need either and cant imagine why the first person transferred you to them. I dont believe a corporation would permit such incompetence if it didnt pay off.So I did some more research and found out on Consumer Reports that my unit was covered by a recall. I called Sears back and asked them, Why are you trying to sell me a service agreement for a unit that is covered by a recall? explaining again how the machine was flooding my laundry room. They said, Oh, thats totally unacceptable, says the agent. Let me transfer you to the Product Resolution department. The Product Resolution guy puts me on hold to look into it for several minutes. (If I ever hear a Sears customer service person say theyre going to look into it again, Ill start getting suspicious!) The Product Resolution guy says Yes, you are under recall. Well set up a recall appointment for the same time you had the service call, and well cancel your service agreement and refund your money within 4 days. (This is less than an hour after I had caved on the service agreement upsell.)Mind you, this appointment is 10 days in the future, the best they can do. Their technicians are very busy and they wont tell you what time of day, or give you a number to contact the technician, or any information that would empower you to have control of your day. Sometime between 8am and 5pm, so in the interim, I got a job and they would like me to start the day before this appointment. Now, I have to delay my start date so that I wont have to deal with personal business the first week of my new job. Already Sears has cost me $375 in lost wages. So, today is the day. The technician gets here to fix my washing machine under recall. It turns out that the recall is a software update that the technician says will not address the overflowing problem. I got Sears on the phone while the technician is still here, more runaround, more transferring, more looking into it, an offer of $65 off a repair call for which they wont estimate a total cost. (And I dont believe this is not the first time theyve had this conversation; a helpful person would say something like, at worst its this, at best its that.) Finally, I talked to a supervisor, went through the whole story again, and I asked her what she would advise if I were her mother. She told me this isnt personal with me. Sears cant provide you any more services because the machine is no longer under warranty. I replied with Sears can, but it wont. Sears knows theres an issue with this machine, and its happy to have its brand associated with it when youre charging $1,000 but you dont want to stand behind it when theres a problem. A new washing machine doesnt act like this and I can see other people on the internet have had the same problem. I believe their new business model is to hold customers hostage to an outrageous initial investment on products with known defects and then gouge them for repairs. If it already costs a lot, why not pay a little more? The whole customer service process is set up to make it so painful that you just cave in. Its immoral, and if it isnt illegal, it ought to be. If theres a class action suit, I want to be part of it.
Published: February 21, 2013
Claudia of Midland, VA
Source: consumeraffairs.com

Kenmore Model 110. This perhaps is the easiest and cheapest washer to own.
Kenmore Model 110. This perhaps is the easiest and cheapest washer to own. I repaired mine and it only cost me $40 bucks in parts to almost do a complete overall. Its over 15 years old and all those side loading so-called HE washers are way too delicate and cost hundreds to thousands to own. Do yourself a favor and go to used appliance store and buy one of these 110 models. May not be the prettiest girl in the bunch but she sure as hell will not leave you hanging like these new ones made today. You can thank me in 15- 20 yrs.
Published: December 11, 2014
Mr A of Sterling Heights, CO
Source: consumeraffairs.com

I am a senior citizen and limited in my mobility. I am totally disappointed
I am a senior citizen and limited in my mobility. I am totally disappointed and frustrated with the Kenmore Elite which I purchased in December 2013. The 3 P.C. Boards Ive been told are not working thus resulting in the machine not working. Ive been told by the technician the repair would cost almost as much as I paid for the washing machine. I thought Kenmores were reliable. I purchased this with my Sears card.
Published: March 7, 2015
Marcus of Capital Heights, MD
Source: consumeraffairs.com

Do not purchase this Kenmore Elite washer. The washer constantly stops due
Do not purchase this Kenmore Elite washer. The washer constantly stops due to uneven loads. Customer service is worse than the washer. Saw several reviews where its obviously a problem and have even had recalls on several models, but more concerned about selling home warranty than fixing the problem. Dryer is great though.
Published: February 19, 2015
Mark of North Little Rock, AR
Source: consumeraffairs.com

My Kenmore appliance is so great. It is very reliable and Ive never needed
My Kenmore appliance is so great. It is very reliable and Ive never needed to have a repair done on this appliance. Also, this Kenmore washer is very quiet! It is also very roomy and the appliance itself seems very sturdy. I would recommend a Kenmore Washer to anyone who is looking for an appliance. Also, this Kenmore was bought back in the late 90s and it still works perfectly as long as I clean it properly every few months to keep it going.
Published: January 10, 2016
Dorothy of Mount Vernon, OH
Source: consumeraffairs.com

Previously owned a Kenmore Elite 4 washing machine and loved it but finally
Previously owned a Kenmore Elite 4 washing machine and loved it but finally needed to get a new washer. Went with another Kenmore Elite, model #796.41482410. It does have a “clean washer” setting but it does not work so I use other methods to get the moldy smell out of the washer, plus I wipe the tube out and the rubber ring around the door as they get buildup on them. This is something I never had to do with my original washer. We do clean the filter by draining any excess water and cleaning the filter but the filter never has anything on it. All in all we just don’t feel like it washes as well as our old one which I would take back in a heartbeat. Wish I could have returned this one but we’re stuck with this one for a while.
Published: February 16, 2019
Jeanette of Castle Rock, Colorado
Source: consumeraffairs.com

This was purchased in 2016 for about $1300.00 USD. This year, 2018, an erro
This was purchased in 2016 for about $1300.00 USD. This year, 2018, an error began showing on the display, LE. The error is indicating a motor failure. Our 2010 Kenmore Toploader still works fine, never had any issues with it. Moving on, Kenmore telephone support was both unhelpful and rather brash in nature, whilst I was polite at all times. The representative was uncaring, had no positive or helpful information, other than to provide the cost of the motor at $62.73 USD. When I asked for the cost to install the motor, $99.99 to look at the washer and give an estimate on the repair cost! Any company is fully aware of the time necessary to install a part such as a motor, yet Kenmore wants $99.99 to tell you how much they will bleed you for the repair. In short, this washer is an expensive pile of junk, so avoid Kenmore products, they are now low-quality junk for high-dollar prices. I wish I could say I am not an owner as they suckered me out of hard-earned money. I will never buy another Kenmore product in this lifetime.
Published: November 26, 2018
Joseph of Porterville, CA
Source: consumeraffairs.com

I purchased a Kenmore washing machine just about three years ago, series 70
I purchased a Kenmore washing machine just about three years ago, series 700 high efficiency model one year ago I had to replace the pump. In the last month it started making loud noises when in the spin cycle that started to get louder. I made an appointment with a reliable repair center that I have successfully used in the past and are very knowledgeable. The mechanic that came and looked at it said the bearings are worn out and it would cost 600 dollars to replace them. That is almost what I paid for the machine.I contacted Kenmore and asked if they can offer me some kind of help considering its only three years old and I feel that it should have lasted longer than that, we are only two people in the house. They offered me a 75.00 voucher towards a new one. Im disappointed and feel that since I bought the machine thinking it was a well known name they would offer a little more than what amounts to a Sunday sale price. I recently purchased another machine and sorry to say that I would not buy another Kenmore product.
Published: May 6, 2017
George of Monroe, CT
Source: consumeraffairs.com

The Kenmore washer makes evenly wash with spin clothes come out clean. I re
The Kenmore washer makes evenly wash with spin clothes come out clean. I recommend this washer to all. It is the best on the market, well worth the price you pay last for years. Its warranty is for years and its reliability is the best on the market. I recommend this washer for those who wash clothes every day use. Its durable. The design of its appearance is different from any other washer compatible and I love the way it looks. Love this washing machine. Its worth the cost. Money back guaranteed if you think it is not the best. Love the shape, design, the compatibility, how it works with small medium large loads of clothes. I recommend to all who wash clothes.
Published: June 24, 2016
Charlie of Ararat, NC
Source: consumeraffairs.com

Works great, very durable. Repairs have been minimal. Dryer has not needed
Works great, very durable. Repairs have been minimal. Dryer has not needed repairs since I bought it. Washer had a relay switch go out. Repair was not costly.
Published: December 14, 2015
Ellen of Washington, IA
Source: consumeraffairs.com

We bought a 700 series washer in September 2017. Weve had the tech out twic
We bought a 700 series washer in September 2017. Weve had the tech out twice because it WILL NOT RINSE THE SOAP OUT OF GARMENTS. We were told to only use heavy duty or white cycles with double rinse, softner and prewash. This doesnt work either. Weve had Kenmore for 50 plus years in our household and if I could sell it with a clear conscience I would in a heartbeat! I realize Sears is having financial problems but as a minimum they should recall these machines and fix them somehow. If not I think from reading others reviews and knowing several that have the same problems with the 700 series there is bound to be a class suit considered.
Published: December 22, 2018
Larry of Greenacres, WA
Source: consumeraffairs.com

Started getting PF error. Wife called for support. No one could provide sup
Started getting PF error. Wife called for support. No one could provide support nor did they want to. Said it was against policy to provide troubleshooting, but they would be happy to set up an appointment for around $129. The washer only has a 1 yr warranty. Anything that you pay more than $500 for should cover parts for at least 3yrs. The staff at Sears stated, you should have got the extended warranty babe, nothing is made like it used to and your lucky if it last 3 yrs. I was able to reset and get it going for a few days but it has stopped working again. Believe there is an issue with the control panel.
Published: December 2, 2014
Toby of Alexandria, LA
Source: consumeraffairs.com

My Kenmore washer washes large loads as good as it does small and is very d
My Kenmore washer washes large loads as good as it does small and is very dependable. It handles anything you test it with. This washing washing machine has lasted a very long time. It performs as well as washing machines costing much more. The warranty on this machine is fantastic but will probably never be needed. My machine is neat and sleek and fit wherever you want to put it. The controls are easy to read and understand. I love the top loading design. Great for convenience. In comparison to other washing machines of its generation, its value is superb because it is so well built and possibly the last machine you will need to buy.
Published: March 22, 2017
James of Johnson City, TN
Source: consumeraffairs.com

Is a great machine with lots of energy efficiency and great performance. Ve
Is a great machine with lots of energy efficiency and great performance. Very happy with it. Great and trusted brand as well. Also it does not make much noise when running. It is a machine that you can rely for long term. Great performance and have the confidence that this machine will last for many years to come. Also it comes with guaranty in case it breaks. The look of the machine is outstanding. The door ion in the front which makes it easy to load with clothes for drying. It is a very modern look of the machine. The value is great if you consider all the features you get for that price and the performance and long term that you get by buying this machine.
Published: November 4, 2016
Marta of Northport, NY
Source: consumeraffairs.com

We have never had a single problem with our set of Kenmores. We did not buy
We have never had a single problem with our set of Kenmores. We did not buy the top of the line more of the bottom line, no bells and whistle. The settings are easy to read and turn knobs too, Im blind/low vision and markings are bold enough for me to see. Baskets are more than big enough to handle all of our washing loads. No extra settings to cluster the facial plates with settings we will never use. Bleach trough in the right place and easy to pour into, big enough to hold recommended amount, softener container in the middle easy to get to, softener lid can be a little hard to get off if you cut your fingernails too short. Product and price was right, have had for 5 years no service calls, bought a set for daughter.
Published: February 5, 2019
James of San Antonio, TX
Source: consumeraffairs.com

My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012.
My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012. We have found rust on the face and on the hinges. The service staff changed some parts at a cost of $350. The rust was not removed nor could we get a reassurance that the rust would be abated. We found that LG manufactured this machine and we are in the process of filing a complaint with LG. I think Sears needs to be responsible since it is their name on the product. Anyone else have any problems?
Published: November 13, 2014
John of Palm Coast, FL
Source: consumeraffairs.com

I have had this Kenmore washing machine for one year. It is now leaving res
I have had this Kenmore washing machine for one year. It is now leaving residue on my clothes. When I called Sears for warranty service they refused to service the machine saying that, The machine works fine. You just need to wash ALL your clothes in hot water. When I explained to the representative that it has been working fine on cold until recently he said that it is not their problem and there is nothing they can do or rather will do.
Published: October 8, 2017
Marcia of Oak Hills, CA
Source: consumeraffairs.com

The washers performance is extremely fast and washes clothes thoroughly. Th
The washers performance is extremely fast and washes clothes thoroughly. The reliability of this washing machine is really excellent. I can fit two of my usual old loads of laundry into one load now and it cuts my laundry time literally in half and I highly recommend this washing machine. The appearance of this machine is appropriate for what a washing machine would look like. It goes well with my other appliances in my kitchen and I am always getting wonderful comments on how quiet the machine is. The value of this washing machine is above appropriate for the price. Compared to other washing machines this product is highly affordable. It is truly amazing.
Published: December 7, 2016
Angela of Highland, IN
Source: consumeraffairs.com

Washer Works great, large capacity, quiet. Excellent for all fabrics. Dryer
Washer Works great, large capacity, quiet. Excellent for all fabrics. Dryer large capacity great variety of settings for both. Does excellent job on large and small loads. Washer is toploading can easily pause to add clothes. Dryer front loader with the same capability.
Published: August 13, 2021
Jimmy of Spring, TX
Source: consumeraffairs.com

I just purchased my Kenmore January 27, 2019. The soak button is odd and do
I just purchased my Kenmore January 27, 2019. The soak button is odd and does not really do me any good but I had a horrible experience with LG so I am holding out hope for this new washer.
Published: February 13, 2019
K. of Denver, CO
Source: consumeraffairs.com

I purchase this washer at a Sears store closing sale. Have had it in the bo
I purchase this washer at a Sears store closing sale. Have had it in the box in a climate controlled storage for a little more than a year, never opened, never used. Yesterday we opened it and hooked it up...this thing sounds like a freight train is coming through my house! Kenmore is no help, will send someone out to diagnose the problem, but will have to charge a diagnostic fee because warranty has expired. Buyer beware...do not buy a Kenmore model 110.25132411! Anyone want a washer that has had exactly one load of clothes washed in it? I have one cheap!!
Published: November 11, 2017
L. of North Little Rock, AR
Source: consumeraffairs.com

I bought washer 8/23/13. I had repairman out 9/10/14, again 11/10/14 and ag
I bought washer 8/23/13. I had repairman out 9/10/14, again 11/10/14 and again 11/19/14. The second visit he was 4 hours late, without a call, or I apologize. Ask for different repairman for 4/26/15. One came, stated washer was fixed and drove away. Put clothes in washer and it will not work. I have used Kenmore products forever. I totally do not understand what is happening to your company. I pay for warranty services to no avail. I would never recommend your products again, unless someone comes and does a proper job that you can take pride in. This has been the most frustrating experience.
Published: March 27, 2015
Joan of Green Valley, AZ
Source: consumeraffairs.com

The washer works really well. The clothes get very clean and Ive never had
The washer works really well. The clothes get very clean and Ive never had any issues with it. I think this washer will last for years and years without issue. This washer is very reliable. I have had it for over 5 years and have never had any issue with it at all. This is a very clean, white, plain looking washer. It will easy fit in with any decor a consumer may have. The buttons are easy to use, and would be good even for people with arthritis. I have gotten more than my moneys worth out of this washer and its still going strong. It is certainly worth the manufacturers asking price.
Published: September 2, 2016
Meredith of Binghamton, NY
Source: consumeraffairs.com

It handles large loads really well. I can put a ton of clothes in it withou
It handles large loads really well. I can put a ton of clothes in it without worry. Ive never had an unbalanced load. I like that I can wash many heavy or big blankets in one wash. It super quiet. If I forget to put something in I can throw it in after its already started without worry. The temperature setting are reliable. Its also durable and quiet, no vibration or rattling problems. I get compliments on its appearance all the time. I love the see through top. You can actually see your clothes being washed. Its really easy to keep clean and the settings and handles are easy to read. Its expensive but worth every penny. The warranty is a great stress reliever... even though Ive never had to use it. Ive had it for 2 years and it looks and works just like I bought yesterday. Its worth the money.
Published: December 3, 2016
Marti of Mattawan, MI
Source: consumeraffairs.com

I think this is one of the best units I have ever had. It was very surprisi
I think this is one of the best units I have ever had. It was very surprising how quick and efficient it is. I am very satisfied with all of the options that are available and how quickly it handles each cycle. This is the best washer that I have ever owned and does a great job on both my husbands filthy work clothes and my more delicate items. Definitely very reliable. I have yet to have to stop the load because of any problems. I can count on it getting my clothes clean the first time. It has never destroyed any of my delicate items that I wash. I have had no problems with it leaking or anything else going wrong.While it is a simple design, I think that the simple color fits quite well in my laundry room. It is a good looking washer, and the display is easy to read. I would say that this washer is an excellent value. It does a great job which means I dont find myself rewashing certain items. It seems to be very energy efficient which really helps out in the long run. It was definitely worth paying more for this washer than trying to save a few dollars getting a discount washer. I certainly feel like I have gotten my moneys worth.
Published: July 10, 2016
Joe of Tucson, AZ
Source: consumeraffairs.com

I purchase this washer about 3-4 years ago and the problem of rust is getti
I purchase this washer about 3-4 years ago and the problem of rust is getting worst. The rust started after 1 year on the lid then it accelerated to inside and now the rust stays on most of the clothes I wash. When we look inside with a flashlight, we see that inside is all rusted and peeling off. I have a baby coming. When I tried to wash the babys clothes the rust stays on the clothes and its hard to take out. I had to rewash them by hand. Im really frustrated since we follow the manual very well to take care of this machine. I cant believe this will happen to a 3-4 years old washer since my mom is currently using a Maytag for over 10 years and it still works fine without rust. I hope to have it repair by Sears as soon as possible.
Published: November 8, 2015
Michael of Markham, ON
Source: consumeraffairs.com

The washer performs wonderfully, without having any kinds of malfunctions o
The washer performs wonderfully, without having any kinds of malfunctions or leakage problems. It gets my clothes and towels clean in a short amount of time and is very quiet when it is doing its cycle. This washer is very reliable as far as being big enough to fit all of my needed items and the time it takes to thoroughly clean all of my clothes. It does everything that I need it to do in a short amount of time. The washer has a very beautiful appearance. It is very sleek and modern in its design, making it have a very nice appearance. The design is very clean looking and looks well in my modern house. This washer has a very good value for what I paid for it. Ive definitely gotten my moneys worth out of this washer. It works very efficiently and is the best washer Ive ever had.
Published: July 16, 2016
Julie of Biloxi, MS
Source: consumeraffairs.com

This washer always stops after wash instead of going through the entire was
This washer always stops after wash instead of going through the entire wash, rinse, spin cycle. Most of the clothes arent even wet after the wash part of the cycle, let alone clean. Worst washer EVER!
Published: January 13, 2018
Andrea of Cove, OR
Source: consumeraffairs.com

Never had a problem and cleans great. Mechanical it is a very well built ma
Never had a problem and cleans great. Mechanical it is a very well built machine. My clothes cleaner now than when I had a different machine. This machine is so well built. It may be the last one I ever own. We have never even had the slightest glitch. We wash almost everyday. The machine has easy to see and use buttons answer settings. The panel puts everything right at your fingertips. All in all its a real clean look. It has saved us money in both cost of water used, amount of detergent used and electric costs. For my money its a great buy. I would recommend it to anyone.
Published: July 13, 2016
Clay of Carbondale, IL
Source: consumeraffairs.com

I have always had a Kenmore washer. They are very reliable & durable. S
I have always had a Kenmore washer. They are very reliable & durable. Service from Sears is also reliable plus trustworthy. Prices are good, compared to Maytag or GE. I prefer Kenmore over all other brands. Kenmore offers top loading, front loading & compact units for smaller spaces. Sears stores are available in many areas, that carry Kenmore products.
Published: November 30, 2015
Donna of Irving, TX
Source: consumeraffairs.com

Two weeks after I received the washer, it stopped adding water. The repair
Two weeks after I received the washer, it stopped adding water. The repair man came out and put a new part on it and it worked for another week. Then it stopped draining water. The repair man came out again and said he had to order parts, as these were not kept in stock. When he finally finished with the repairs, he said that I had a new machine again, as he replaced everything including the motor. He told me that it would have been cheaper if the Company would have just replaced it.
Published: May 11, 2020
William of Talladega, AL
Source: consumeraffairs.com

Good delivery from Sears. Great product so far. Very quiet and washes thoro
Good delivery from Sears. Great product so far. Very quiet and washes thoroughly. Large capacity for 10 or more pairs of mens jeans which came out squeaky clean. Also using double rinse. Love these features.
Published: May 10, 2020
DONNA of Duluth, GA
Source: consumeraffairs.com

Its easy to operate. Ive had it for 2 years not once have I had a problem w
Its easy to operate. Ive had it for 2 years not once have I had a problem with it. I able to do laundry at night because its quiet. It makes my clothes look brand new. Its very reliable when it comes to getting my Kids clothes clean. It works amazing for those hard to remove stains. It can hold a substantial amount of laundry. It helps when I have busy days, because I can get so much laundry done in no time. I love the color and everything is so organized and makes it easy to operate. I would highly recommend this to anyone, because it gets the job done and removes the toughest stains. It never lets me down. I can honestly say you get what you pay for. It may seem a little pricey but they work with you with your payments. It saves you a lot of time if youre a busy person. Its worth it.
Published: August 7, 2016
Olivia of Pekin, IL
Source: consumeraffairs.com

Easy front loading and has a feature where the door stays open a few inches
Easy front loading and has a feature where the door stays open a few inches for odor control. Quiet, uses less water and has a lot of cycles to chose from. Easy to add soap and fabric softener to the reservoir.
Published: May 9, 2020
Dawn of Dayton, OH
Source: consumeraffairs.com

We purchased the 500 series washer a little over 2 years ago, and have regr
We purchased the 500 series washer a little over 2 years ago, and have regretted it ever since. If I do anything bigger than a half load it becomes unbalanced and sounds like a helicopter landing in my house. When you pause to rebalance it takes a full ten minutes for the lid to open. I’ll never buy a Kenmore again...
Published: December 5, 2018
Denise of Apex, NC
Source: consumeraffairs.com

Takes a good size full load and washes completely and doesnt leave any soap
Takes a good size full load and washes completely and doesnt leave any soap after every wash. It’s a very reliable on all levels. It rinses all the clothes very well and spins evenly so theres no heaviness after each load. Leaves every load manageable. It looks like a well-built product and has fast dials on the front to use and easy to understand. Each setting use cold or hot water setting. For the one is single and starting out on their own it is very reasonable in price and offers good financing and last at least three years and has a good warranty.
Published: March 23, 2016
Chris of Salem, OR
Source: consumeraffairs.com

The products are user friendly. They also dont break easy and last a long t
The products are user friendly. They also dont break easy and last a long time. My washer is very good at washing which it is its job. My clothes come out clean. Both products are energy/Eco friendly.
Published: November 29, 2015
M of South Bend, IN
Source: consumeraffairs.com

Use for 2 loads 3 times a week. Never breaks down. Always works clothes. Co
Use for 2 loads 3 times a week. Never breaks down. Always works clothes. Come out clean. Whites are white. Dark clothes clean. No soap buildup. Not a lot of noise – a quiet machine. Have experienced no problems. Works perfect first and last use. Would recommend to family and friends to purchase. Not very flashy but the controls are easy to understand and use. Fits in nicely with my basement laundry area. White and clean. Compact – does not take up a lot of space. Small but efficient. Great value for the price. Reliable. Hard working. Easy to operate. Best washer I have owned as of this time.
Published: June 10, 2016
Thomas of New York, NY
Source: consumeraffairs.com

It gives a good drying! It doesnt take really long to finish a load. It is
It gives a good drying! It doesnt take really long to finish a load. It is energy efficient and doesnt make noises loudly. Kenmore is a brand to trust. It has a big enough of area to put a huge load in, it doesnt mess up colours, it has a timer to tell you what cycle its on. It has white for the colour, its shiny that you turn the light on you can see it shimmer. It has a huge tub, its the Kenmore brand. Its awesome! I cant remember how much we bought it for. In all honesty it was a good deal for it being a major brand. I recommend getting it because ours last a long time.
Published: June 30, 2016
Melanie of Niagara Falls, NY
Source: consumeraffairs.com

It worked really well, and I liked it a lot. They washed and dried clothes,
It worked really well, and I liked it a lot. They washed and dried clothes, and helped me get my laundry done. I couldnt ask for more from a machine that is specially designed to do such, I would totally recommend this to someone. Its big, square and white, with big dials and doors that you can open and close. They wash clothes, and dry them for you, so you dont to dry them outside on a line. Its a very good value and you should totally go buy a set of these.
Published: February 24, 2016
Amanda of Beaverton, OR
Source: consumeraffairs.com

It never failed us and it did exactly what it was designed to do. It was a
It never failed us and it did exactly what it was designed to do. It was a very good washer and I never found anything to complain about it. Great reliability, nothing on it ever faltered in its duties as a washer. The only thing that ever happened with one of the water hoses valves started leaking, but that was probably just because I had bought it used so that was on me/previous owner. The appearance was simple and fit well into my washroom. Sleek, simple, easy to follow with your eyes. Goes great with a more modern design washroom. As with anything nowadays things cost a fair bit more than they use to. That being said, though, for the price of a new one with a reasonable lay-a-way plan or something similar for the households that have lower incomes, its a pretty good deal in my view.
Published: February 18, 2016
Davis of Monett, MO
Source: consumeraffairs.com

I really enjoy my Kenmore appliances. I never have to rewash my clothes and
I really enjoy my Kenmore appliances. I never have to rewash my clothes and I can count on them to do the job. They have multiple setting that work with my everyday life and I use them all the time.
Published: November 23, 2015
Alyssa of Douglas, NE
Source: consumeraffairs.com

The performance of this Kenmore washer was amazing. I never expect such a q
The performance of this Kenmore washer was amazing. I never expect such a quiet washing machine. My family loves to use it and I have lately fun to use it. This Kenmore washer has the best performance I ever had in washing machines. I could not make a better decision on a washing machine like this device. The appearance of my Kenmore washer is just great, it fits perfect in my kitchen to all other appliance I have! The value of this Kenmore device is just fantastic! I got this appliance in Home Depot for a good sale price and on top a rebate. I was just happy with my purchase.
Published: November 2, 2016
Kit of Tampa, FL
Source: consumeraffairs.com

I had a Kenmore which had never have my load cleaned up after even double w
I had a Kenmore which had never have my load cleaned up after even double washing cycle. The model is 402.49032011.
Published: September 28, 2014
Ken of Monterey Park, CA
Source: consumeraffairs.com

I need more than 8 inches of water & that is the deep fill. Sheets ofte
I need more than 8 inches of water & that is the deep fill. Sheets often are partly dry, because they dont get under the water. I have the 600s washer. Thought I could do larger loads. Sorry folks you cant. No water saver here, a second rinse is always necessary & sometimes a third. You guessed it. No water!
Published: February 7, 2019
Patty of Huntington Beach, CA
Source: consumeraffairs.com

My Kenmore washer is a creamy white color like most washers and it is not s
My Kenmore washer is a creamy white color like most washers and it is not super fancy looking but it is nice. Some minor issues and fails but its a good washer and worth the money you pay. We have had to get it fixed at least once since the water was not coming out hardly at all and the calcium deposits had built up as well. And sometimes the clothes do come out a bit soaked still so I guess it just does not spin right sometimes. But other than that it seems to work fine. It still does what it is supposed to and washes clothes fine.
Published: March 20, 2017
Ash of Irving, TX
Source: consumeraffairs.com

The performance is great. They made this washer with the best and top quali
The performance is great. They made this washer with the best and top quality in mind. There are so many different settings to choose from and they perform great. This washer is super reliable. It can literally fit a ton of clothes, or even my whole comforter and all the bed sheets together. Its such a great washing machine. The appearance is absolutely wonderful. It looks sleek and shiny and so up to date with the trends today. Its modern and has great technology. I just love this washing machine so much. The value isnt bad at all for this washing machine. You honestly get what you pay for. Its not priced bad at all. But you definitely will be happy with it.
Published: October 31, 2016
Kassandra of Charlotte, NC
Source: consumeraffairs.com

Just stops working in middle of cycle. Does not get my clothes clean at all
Just stops working in middle of cycle. Does not get my clothes clean at all. And wont rinse or spin. Worst washer Ive ever had. Dont buy it.
Published: January 17, 2016
Megan of Victorville , CA
Source: consumeraffairs.com

True believer in Kenmore products. My Kenmore Front Loading HE 3 is over 25
True believer in Kenmore products. My Kenmore Front Loading HE 3 is over 25 years old and with the exception of routine maintenance, have never had any problems. Still cleans great. No rattling or noisy operation. Hate to one day have to retire it since the new washers today do not seem to impress me, especially with their costly price tags. Next washer will most likely be a Kenmore again.
Published: May 14, 2020
Jack of Gilbert, AZ
Source: consumeraffairs.com

It not the best at getting clothes clean. Doesnt agitate well but it does s
It not the best at getting clothes clean. Doesnt agitate well but it does save on water and soap. The spin cycle twists the clothes and wrinkles them. I had to repair the washer three times and I had to buy an extended warranty three times to help cover the breakdowns. Several other items have broken. The design is stylish and sleek looking. The see through top helps when the load is imbalanced. The locking lid is also helpful and the operating knobs nice too. The cost was on the high end compared to other brands and when compared to the problems and extra money I had to spend on warranties made this a bad value.
Published: November 28, 2016
Tim of Virginia Beach, VA
Source: consumeraffairs.com

I have a family with three kids. That means a lot of clothes to wash each w
I have a family with three kids. That means a lot of clothes to wash each week. Love the load sizes, helps me get away with doing less loads. Clothes get washed great, then come out smelling fresh and clean. My washer reliability has been good so far. The different cycles mean I dont have to worry about ruining my delicates, yet know I can trust my washer to deep clean all my husbands work pants. Its a simple appearance. Not hard to keep the outside clean. I usually wipe everything down 1-2 times a week, just to keep everything nice and clean. In my opinion this washer has been a good value. This is a trusted company for my family and I do believe you get what you pay for when it comes to major appliances.
Published: September 6, 2016
Michelle of Jasper, AL
Source: consumeraffairs.com

I was happy with them but I dont think they lasted as long as they should h
I was happy with them but I dont think they lasted as long as they should have. Bought new from Sears but bought Maytag. Brand had better reviews and were bigger inside. When you have a family you need the biggest. Also bought front loaders, much better.
Published: December 4, 2015
Dorecia of Bristol, PA
Source: consumeraffairs.com

We were given advice by the local sales agent to purchase this top of the l
We were given advice by the local sales agent to purchase this top of the line appliance (Kenmore 800 top loading washer) as it was reliable and one of the very few to require frequent repair. As a long and faithful consumer, we expected the appliance to be of solid construction and give us the type of service we came to associate with the Kenmore reliability. Alas, what a downfall. The product has turned into a constant expense in repairing the never-ending problems. As of this day, I have become wary of any product sold by Sears and Kmart due to our problem. We are retired, living on a fixed income, and cannot afford the extra expense we have burdened by the misrepresentation of the sales agent. Therefore, we may just start shopping elsewhere for any further purchases. I am saddened by the disappointing drop of quality in any of the Sears and/or Kmart consumer products.
Published: October 4, 2012
James of Summerfield, FL
Source: consumeraffairs.com

An absolute waste of time and money. We have been waiting for 5 weeks to ha
An absolute waste of time and money. We have been waiting for 5 weeks to have our expensive Kenmore Elite washing machine repaired after owning only 3 years. First Sears repair technician comes out, charges $89 to say he will have to replace the part (here for a total of 10 minutes.) We agree to order the part out of pocket since the washer is no longer under warranty. Had the part overnighted (additional out of pocket) and it takes over a week to get the repair technician back out to install. He is then unable to remove a nut to remove the old part and tells us that he cant put the new part in because hes not authorized to cut the nut off for fear of damaging the drum (here for 15 minutes this time). If we can cut it off ourselves, he said he would come back out and install the new part. My husband was able to cut if off and we scheduled another service, with the soonest date being a week later, specifically reminding them that this nut had to be cut off, and that it would have to be replaced. I was informed by customer service that they have no way of knowing which parts the repair technicians have in stock and that I cannot request that they have a certain part before they come out. Next scheduled service date, no one showed up, we called customer service and the technician called in sick. Rescheduled for today, again, the soonest date available that was a week after the last one, no one showed up again, called customer service again, technician will not come out because now they will have to order the nut that has been cut off. Meanwhile we have spent 5 weeks without a washing machine, and the part that needs to be replaced sitting on the floor of the laundry room. At this point, I just want my $89 refunded and I will hire someone else to fix my washing machine rather than deal with this crappy service any longer. Additionally, Ive spent 3 hours being passed back and forth between Kenmore (the brand) and LG (the manufacturer) and no one wants to take ownership of this washer because for the price of it originally, we should not even be in this position 3 years later having to fix it.
Published: November 10, 2015
Melissa of Spring Branch, TX
Source: consumeraffairs.com

It does a great job at washing heavy loads. It washes fast and is not too n
It does a great job at washing heavy loads. It washes fast and is not too noisy. It also lasts for years. Once you buy a Kenmore you will not need another washer for a long long time. It works very well. It is very heavy duty and built very high quality. It has never broken down. I had it for about 10 years before I needed a new one. It is very clean and modern looking, and easy to use. It has just the right amount of features without being overwhelming and there are no features that are not needed or that I do not use.
Published: June 7, 2016
Charlene of Jacksonville, FL
Source: consumeraffairs.com

Gets my stuff very clean. I cant say how well it works. I never got to worr
Gets my stuff very clean. I cant say how well it works. I never got to worry about stains, they are gone. Washer has been a life saver to me and my family. It has never broke or had any issues with my washer. If I had to choose I would get them again. Thanks Kenmore for great service. I could not ask for a better washer for my family. It is sleek and great, so small it fits and powerful. Many color options are available but I choose white. I have always love the look of the washer. It s a great value. I got it due to the price was good along with the quality could not ask for better washer. If I had another choice I would still go with the brand and one I chose.
Published: July 19, 2016
Troy of Hartsville, SC
Source: consumeraffairs.com

It was great... the clothes dried fast. I hardly ever had to use my iron ca
It was great... the clothes dried fast. I hardly ever had to use my iron cause the drying was fantastic. I loved that. GREAT brand... Top of the line. I cant stress this brand enough. I had lived at my house for over 15 years. And didnt have to replace it till like 2 yrs ago. VERY dependable. Never had any problems with it. The only reason I got rid of it was I needed a new washer so I got 2 new appliances... It was kinda plain... but it went with everything. And as long as it did its job I didnt care.. like I said very happy with this brand, longest I had a appliance. SUPER GREAT. I didnt buy it, it came with the house. But the people that left it there had told me what they paid at the time... I have to say for as long as I had it... It was well worth it.
Published: August 4, 2016
Dawn of Janesville, WI
Source: consumeraffairs.com

We have bought Kenmore products for years. Never had any problems. We bough
We have bought Kenmore products for years. Never had any problems. We bought the Kenmore Elite washing machine in March 2013. It is in our attached garage. It is rusting around the bleach dispenser - something terrible. After reading reviews, it seems that this has been a problem for several years now and it seems that it hasnt been resolved. After only 2 yrs. 7 months of use, I wouldnt think the washer should be rusting. Im not sure I will be buying a Kenmore again.
Published: October 9, 2015
Judith of Bay City, TX
Source: consumeraffairs.com

It had a great look in the kitchen and everyone love it, family and friends
It had a great look in the kitchen and everyone love it, family and friends of the family, my brother and sister too. We got it by paying on time at a rent Thru center back in the day. I really appreciate it and if I can afford one now I would get one. But I tell everyone about it. It was a good washing machine and it last a long time for 7 yrs. Me and my family use to wash all the time when my mother dont have time. We use to make sure that all the clothes was wash and clean and that everyone enjoy washing.
Published: March 27, 2017
Jamel of New Orleans, LA
Source: consumeraffairs.com

We have purchased 2 separate Kenmore Power Miser 55 gal water heaters, warr
We have purchased 2 separate Kenmore Power Miser 55 gal water heaters, warranty for 6 yrs, both have consistently failed from leaking tanks after 4 yrs, even though properly installed with water softener, pressure reducing valves and expansion tank. Warranty for first was honored after an $89.00 service charge to verify failure, and a replacement heater (less efficient and smaller capacity) was provided, and they did ship it to our home. We recycled the failed one. When the second one failed, same $89.00 service charge, and an offer for the same less efficient smaller unit was made ---- however, this time they are out of stock and it will be more than a month before available. In addition, they require that we travel over 20 miles to pick it up ourselves and MUST return the defective water heater to them at that time which requires disconnection of it leaving the wiring and plumbing dangling in the meantime, and loading it ourselves, at a couple 100 lbs or more. Clearly this is a ploy to discourage using the warranty----never in my life have I seen a store require to return of a defective water heater. In their defense, they did offer delivery for a $125.00 (which was no charge last time). The manager at the pick-up Sears outlet also seems to specialize in rudeness when dealing with him. The entire experience with both the heaters and Sears has been terrible!
Published: October 27, 2017
Ken of Warrenton, MO
Source: consumeraffairs.com

My washer has been running well for 5 plus years. I washed several loads of
My washer has been running well for 5 plus years. I washed several loads of laundry and it always got my clothes clean. I try to stick with medium sized loads. I can get four pairs of jeans and several shirts in mine. Also, I like the simplicity of it, theres nothing too confusing. You have a simple knob and controls. White is the traditional color. I am very happy with my washer. It definitely is worth what I paid for it. It gets the job done. I would recommend this type of washer to anyone.
Published: April 11, 2017
Stacy of Cumberland, MD
Source: consumeraffairs.com

I love how the washer is not loud and that it is very fast washing my cloth
I love how the washer is not loud and that it is very fast washing my clothes. I love the style and how it look and how it fit right in with my house. Meets all my needs. I wash all my clothes with cold water but I love how clean my clothes comes out and fast it take to wash them. I love all the different power setting. Have a very nice look and style to it. Makes my home feel like an home. Very nice in details. I love a white clean look like I have. And its very nice and dont take up too much room. Have good value and very quiet so you will not hear nothing. So if you want to watch tv in your living room you can and dont feel like you hearing your washer over anything.
Published: February 22, 2016
Tina of Winder, GA
Source: consumeraffairs.com

I bought a Sears Kenmore Washer and purchased an extended warranty. This ma
I bought a Sears Kenmore Washer and purchased an extended warranty. This machine has flooded my basement on at least six occasions, three times causing extensive damage. They have replaced the seal three times and the motor twice. They have forgotten to replace the front cover, leaving wires exposed. I have called, and spoken to dozens of people on what must be every department. The only thing in common, is that they refuse to take responsibility for this defective machine.
Published: October 5, 2011
Brian of Hanover, MA
Source: consumeraffairs.com

Purchased $779 Kenmore Elite Washer model #29272000 in April 2011. In April
Purchased $779 Kenmore Elite Washer model #29272000 in April 2011. In April 2013 sent a letter directly to Sears to complain about the rust all around the bleach dispenser. Did not receive any response. Now, a year later, the rust is far worse. I know from reading online comments, this has been a problem for years and Sears didnt figure out how to stop it and continued to sell this faulty product. The problems with this machine do not end with the rust. We suffer daily with the brutal wash cycle that ruins clothes, does not wash jeans and blankets without the UE error requiring constant adjustment to get the loads done, and bleach residue dispensing when you dont want it to so darks are spotted with white spots.It is bothersome that this expensive appliance is such a sad example of Kenmore and the fact that even though they knew it was a mess, it still was sold for years without correcting any of the problems. I was a faithful Sears consumer and yet now have no interest in a future dealing with them. I want a washer that doesnt harm my clothes AND isnt rusting after only a few years.
Published: March 9, 2015
Jennifer of Lakemoor, IL
Source: consumeraffairs.com

I really like both of the machines. I feel like they do a good job washing
I really like both of the machines. I feel like they do a good job washing and drying. Never had to reload clothes because they were not done properly. Also never experienced any breakage with clothes.
Published: January 13, 2016
Brenda of Danbury, CT
Source: consumeraffairs.com

I bought a new Kenmore washer 7/2011. It will not rinse in the normal and h
I bought a new Kenmore washer 7/2011. It will not rinse in the normal and heavy duty cycles but rinses normally in the casual cycle. The repairman was prompt and knowledgeable – no complaints there but he told me that was what the washing machine was programmed to do. So, I am only able to wash laundry on the casual cycle in this new machine. Someone, please explain that to me! I will never buy another one from Sears!
Published: January 26, 2012
Susan of Helena, AR
Source: consumeraffairs.com

I have owned my washer for three years and I have never disliked an applian
I have owned my washer for three years and I have never disliked an appliance more than this machine. The washer is Energy Star but this could be the most hypocritical statement made. I just did a load of clothes and it ran through the entire cycle and there were spots on some clothes that werent even wet. I can never just use the automatic settings because the washer does not know how to add the appropriate amount of water. I constantly have to start over the cycle so the machine will add more water or lift the lid so the machine is faked out so it will add more water. And if I forget to do this and all the cycles are complete, I will run the wash or rinse cycle again. Also, the machine will not let me rinse using hot water. How does the machine know what I want to rinse and the temperature that I should be rinsing in. It is extremely frustrating to not be able to select the features, I know are best for the items I am washing. Also the Express Cycle will not let me select hot water. Clearly the operator should be able to select the water temperature no matter what the cycle is. When I need to add clothes, I lift the lid while I go collect the clothes from my childrens rooms and if I dont get back in a set number of minutes, the machine will start to drain itself. I get back before it is done draining but there is no override and therefore it takes more of my time to wait until it drains fully and then again I waste water by having to start all over. Also, sometimes I need to raise the lid again but I dont want to add any additional water. Well there is no way to keep the washer from adding water after you lift the lid. Again more water waste!!! If I could leave the lid up while the washer fills with water, I would be able to check if my clothes have faded and add more clothes if I want and this would not only save water but save me very valuable time. Speaking of time, with my previous machine, I could do a complete cycle in 30 minutes and therefore I could complete 2-3 loads of laundry in the evening. But now one load is the most I can do. Even if I do the Express Cycle, this is 35 minutes and then I have to rinse again (which is another 24 minutes) so it takes an hour and the clothes are no cleaner than before. The tray for where you add bleach never drains completely. Therefore I rarely use bleach for fear that the residual water left in the tray may bleach my next load of clothes. When I do use bleach, I wipe the tray dry to ensure the bleach residue is gone. In closing, I wish Kenmore would do a more complete test market to ensure their appliances work for the users and not cater to unjustified government regulations. I assure you I use far more water and electricity with my current Kenmore Elite washer than I used with the my previous machines.
Published: May 24, 2016
Jamie of Washington, MO
Source: consumeraffairs.com

We Always have been happy with Sears Kenmore Elite and they have lasted us
We Always have been happy with Sears Kenmore Elite and they have lasted us for a long time. However We have not been able to find Kenmore at Lowes or Home Depot. So if Selected to earn or win a washer I would like to have a front load washing machine. I studied the features and like features of the Whirlpool washing machine.
Published: May 17, 2020
Aida of San Antonio, TX
Source: consumeraffairs.com

Bought a new Kenmore washer in 2014. From the time we bought it it was thro
Bought a new Kenmore washer in 2014. From the time we bought it it was throwing out a cafe F51 didn’t know what it was ( yes ignorance on my part) however if you turned it off and then back on it worked fine. Now it has stopped working completely! I call customer service and ask if it was under recall after telling the lady my name and address five different times. She said no. I ask to speak with her manager and she said she didn’t have one. Wow. I am talking to the owner of the company! So I said I would like to speak to a supervisor and reluctantly she placed me on hold and when the supervisor got on the phone she also stated that the washer was not under any recall. I ask her how she would know that without knowing what the serial number and model numbers were and quickly she ask for them. Put me on a brief hold and wouldn’t you know it same answer! No recall. However it has been giving this code since we bought it. Their solution to the problem is that I pay $99 for someone to come out in a week and see if it is under recall and if not then I can pay to have a washer fixed that was broke when we bought it. Gotta love them! I am not a happy customer!
Published: October 9, 2018
Rhonda of Elkton, MD
Source: consumeraffairs.com

Lasted a long time and did a great job washing and drying our clothes. Have
Lasted a long time and did a great job washing and drying our clothes. Have nothing else to say at this time besides what I have already written.
Published: November 11, 2015
Joanne of Abingdon, MD
Source: consumeraffairs.com

Have not had any problems with this. It does the job and didnt cost me an a
Have not had any problems with this. It does the job and didnt cost me an arm and a leg to get it. Does not use too much water, and it was very easy to install. I never have to have this services. It works every time and I am completely satisfied with how my clothes are washed. I only use cold water, so this machine is a good choice. I paid somewhere 200 to 300 dollars and I think it is a valuable piece of machinery that has easily paid me back in the time it has saved me doing laundry.
Published: June 2, 2016
Gwen of Spring Lake, NC
Source: consumeraffairs.com

The machine worked well, fairly quiet, nice rack system, adjustable wheels
The machine worked well, fairly quiet, nice rack system, adjustable wheels for after choosing a new tile, easy to clean and hook up took less than 30 min. It did well as long as it was not oatmeal or cream of wheat. The appearance was fine for the decor of the kitchen was flush with the counter adjustable faceplate i.e. Floor plate so held a flush finish even after tiling the kitchen. The size was OK considering the racking system made it easy to load and the design maximizes the amount of storage space on the machine. That particular model was from a small place I had but got as new and used it a lot. I do construction and have purchased some in the past. The value was good if bought in the right place.
Published: March 22, 2017
Todd of North Fort Myers, FL
Source: consumeraffairs.com

I would recommend it simply because it is a Kenmore and thats the only bran
I would recommend it simply because it is a Kenmore and thats the only brand I will ever own because I have never had a problem with any Kenmore appliances that I have purchased over the years. This is a very reliable washer because it gets the job done in half the time and is very easy to use and operate. My washer has a full load of clothes done in fifteen minutes. Overall I would recommend this product to anyone. The appearance of this washer is simple and the exterior surface is easy to clean with a sponge and cleaning spray. I always wipe my washer down after every use so it doesnt have a huge build up of dust since its in the basement. Very good value for the price. I only paid $200 for mine and it works just as good as the newer and overpriced high efficiency appliances which almost always break down at some point. In my honest opinion, older styles get the job done quicker than high efficiency pieces of crap.
Published: June 20, 2016
Laura of Toledo, OH
Source: consumeraffairs.com

This washer was bought because Kenmore is a trusted brand and it was afford
This washer was bought because Kenmore is a trusted brand and it was affordable. It’s a top loader. Simple stains don’t come out, the agitator is very slow and doesn’t grasp all the clothes and the water doesn’t fill beyond your clothing. Wouldn’t recommend.
Published: May 29, 2019
Shaun of Cleveland, OH
Source: consumeraffairs.com

DO NOT BUY ONE OF THESE WASHING MACHINES(Kenmore Elite )! Since the very fi
DO NOT BUY ONE OF THESE WASHING MACHINES(Kenmore Elite )! Since the very first day we brought this piece of crap home, it has been nothing but frustrating! Its very rare when the cycle completes without it stopping because it is barely out of balance! I load the clothes as evenly as is humanly possible! Also, the clothes often come out NOT clean and sometimes have soap on them (I do NOT use too much). Prior to purchasing this washer, my husband and I talked to the salesman extensively about this washing machine to ensure that we were buying a decent one--obviously he had no clue. SUPER ANNOYING.Miss my old one, and miss the days of old when washing machines and appliances in general were well made, and made to last! I called the Sears company that sold me this, but they could care less that I am not satisfied in the slighted way! They said I load it wrong. REALLY!? DO YOUR HOMEWORK AND RESEARCH ONLINE. DO NOT GET FEEDBACK FROM THE SALES PEOPLE AT THE STORE!
Published: August 25, 2016
Cally of La Grande, OR
Source: consumeraffairs.com

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