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Kenmore Washer Repairs
Kenmore Washer Repairs

Kenmore Washer Repairs

If you're looking for help fixing your Kenmore Washer, look no further! Our comprehensive Kenmore Washer repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Washer won't spin 
Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it. 

Kenmore Washer is making loud noise 
Bearing. The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing. 

Kenmore Washer won't agitate 
Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. 

Kenmore Washer won't drain 
Drain Pump. Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump. 

Kenmore Washer vibrating or shaking 
Shock Absorber. One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure. 

Kenmore Washer fills slowly or will not fill at all 
Water Inlet Valve. The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve. 

Kenmore Washer leaking water 
Drain Pump. The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it. 

Kenmore Washer won't start 
Timer. The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity. 

Kenmore Washer won't spin or agitate 
Drive Belt. Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it. 



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
Kenmore Refrigerator Repairs, Kenmore Range Repairs, Kenmore Washer Repairs, Kenmore Dryer Repairs, Kenmore Microwave Repairs, Kenmore Dishwasher Repairs, Kenmore Water Heater Repairs, Kenmore Gas Grill Repairs,

Related Parts Pages:
Kenmore Refrigerator Parts, Kenmore Range Parts, Kenmore Washer Parts, Kenmore Dryer Parts, Kenmore Microwave Parts, Kenmore Dishwasher Parts, Kenmore Water Heater Parts, Kenmore Gas Grill Parts,

Related Price Pages:
Kenmore Refrigerator Prices, Kenmore Range Prices, Kenmore Washer Prices, Kenmore Dryer Prices, Kenmore Microwave Prices, Kenmore Dishwasher Prices, Kenmore Water Heater Prices, Kenmore Gas Grill Prices,

Related Pages:
house washer repair, washer repair nearby, washer replacement, washer for sale near me, washer unit servicing cost,


Kenmore Washer Repairs

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Kenmore Washer assistance

Kenmore Washer maintenance


Product Reviews:

We have not had any problems with our Kenmore Washer. It cleans very well,
We have not had any problems with our Kenmore Washer. It cleans very well, can do heavy loads or small delicate, you can adjust water levels and hot or cold water. Weve had it for 6 years and we think that shows that it wears over the long time. We would recommend it highly.
Published: November 7, 2015
Margaret of Lewistown, PA
Source: consumeraffairs.com

We purchased a Kenmore Elite HE4T front load washer in the Fall of 2005. Fo
We purchased a Kenmore Elite HE4T front load washer in the Fall of 2005. For the first three years, the Sears service tech repaired the code problem by replacing door lock twice. They replaced the computer once. After expiration of warranty, I had the same problem (F11 door lock failure) and had the service tech replace 2 door locks and 2 computers - on my dime. Just this week, I have the same code problem. I found out if I turned off the washer and waited one hour and restarted the wash, it worked as advertised. I am angry that I cannot receive any help from Kenmore or Sears without paying for service. Kenmore should be responsible in repairing this chronic problem.
Published: December 28, 2012
Jim of Panama City, fl
Source: consumeraffairs.com

I bought this washer in 2005 at a Sears outlet store. Now keep in mind I li
I bought this washer in 2005 at a Sears outlet store. Now keep in mind I live alone so I dont do a lot of laundry, much below the average family, yet here I am 10 years later and somehow this thing is now not cycling through a wash load. Way to go Kenmore -- 10 years, thats it. Now I got to pay for a repair or buy ANOTHER one. Before I had this wash I had an old Kenmore washer that was 25 YEARS OLD and not one issue. I can tell you this, never again will I buy your crap. This is disgraceful and you can bet I will also pass my displeasure with Kenmore on social media every chance I get.
Published: April 22, 2015
Steven of Pittsburgh, PA
Source: consumeraffairs.com

My Kenmore washer washes large loads as good as it does small and is very d
My Kenmore washer washes large loads as good as it does small and is very dependable. It handles anything you test it with. This washing washing machine has lasted a very long time. It performs as well as washing machines costing much more. The warranty on this machine is fantastic but will probably never be needed. My machine is neat and sleek and fit wherever you want to put it. The controls are easy to read and understand. I love the top loading design. Great for convenience. In comparison to other washing machines of its generation, its value is superb because it is so well built and possibly the last machine you will need to buy.
Published: March 22, 2017
James of Johnson City, TN
Source: consumeraffairs.com

Waiting almost 2 months for service!! Kenmore Elite - Glass Top Load Washer
Waiting almost 2 months for service!! Kenmore Elite - Glass Top Load Washer unit is JUNK and Sears service is WORST! Second time top exploding in three months! I believe this unit is a safety HAZARD and SHOULD be RECALLED!! And redesigned!! Broken glass is dangerous especially around children! I would stay VERY far from this washer!!! SO SORRY I BOUGHT IT!! REGRET BUYING FROM SEARS! PLEASE do not make my mistake? Buying this washer from SEARS!
Published: May 1, 2018
Abraham of North Lauderdale, FL
Source: consumeraffairs.com

Kenmore top loading high efficiency washer model 110.2810 - We purchased th
Kenmore top loading high efficiency washer model 110.2810 - We purchased this washing machine from Sears for $750 on 12/2/2012 and did not purchase the extended warranty. It is now less than two years old and I came home the other day to find my basement flooded because the outer drum of the machine cracked. The repair person said he could not believe what he saw with this broken part and he felt this was clearly a manufacturers defect. It will cost $600 to repair my 2 year old washing machine. I called Sears to request that they supply the part for free so that I only needed to pay for the repair itself of $300 and was told I needed to call the manufacturer Kenmore. When I called the phone number that was posted by Kenmore I was told that I needed to contact the manufacturer directly as they could not help me. I told them that I thought I did call the manufacturer and they told me that I called Sears. I told them I got the phone number off of the Kenmore website and they said yes, they post that number but its actually to Sears. What kind of customer service is this? They then transferred me to Whirlpool who manufactures Kenmore. After talking with the rep at Whirlpool, she said they no longer manufacture Kenmore and that I need to call Sears because they sold it to me. This is a terrible way to do business. It would be nice if they would manufacture a reliable product that you do not need to purchase an extended warranty for an amount that costs half the price of the machine itself. They do this apparently because they know they are manufacturing a substandard product. This is an American based company and this is truly an embarrassment for our country to have such poor manufacturing supported by even worse customer service. I would sincerely hope that management takes a better look into how they continue to do business.
Published: November 10, 2015
jessica of Annapolis, MD
Source: consumeraffairs.com

First experience at the newest kind of front load washer. Couldnt believe i
First experience at the newest kind of front load washer. Couldnt believe it was so quiet. However, it took me a while to accept the fact that I saw no water or sloshing in the window of the machine. Somehow it gets the clothes clean but it is still magic as to how.
Published: February 13, 2017
Linda of Ogilvie, MN
Source: consumeraffairs.com

My name is Penny ** and I have had mold and bad moldy smell from my Kenmore
My name is Penny ** and I have had mold and bad moldy smell from my Kenmore Washer for many years now. My clothes will smell and the washer tub would smell moldy and stagnated. I never received any type of postal mail is regards to the court action lawsuit nor the settlement action from the class suit against Kenmore & the bad odor from mold in the Kenmore washing machine.Tonight on channel 9 Eyewitness News I just saw the Settlement Action Lawsuit by chance. I went online & filled out the settlement claim online today 9/26/16. I did purchase a Kenmore washer Model: 402 49032010 and Serial No: Y0AG54A2707312M (YOA or Y0A?) in 2006 from Sears store in Gastonia NC and we began to notice a smell a few years later in 2009. I am sending this request because in the initial claim I was only given 3 options of $50 was, 20% rebate, or reimbursement on repairs. I am requesting to ask if we can just ask for a brand new up date front loader Washer instead of any cash, rebates, or % off??? Could I possibly get the name of the attorney that is handling this lawsuit? The odor is sooo bad and the rim gets so much black junk and I have to clorox out the tub so very often. We would just enjoy a brand new washer is that is at all possible? Thank you.
Published: September 29, 2016
Penny of Dalas, NC
Source: consumeraffairs.com

Makes clothes clean and smell great. Great product and great service. Last
Makes clothes clean and smell great. Great product and great service. Last a long time. I highly recommend their products. I have had no problems with the upkeep. Easy and affordable for parts and service.
Published: October 31, 2015
Joyce of Greenville, SC
Source: consumeraffairs.com

My washer came apart in my basement... pictures enclosed. Not sure what hap
My washer came apart in my basement... pictures enclosed. Not sure what happened other than I was washing a King size sheet set. We believe it was at the beginning of the spin/rinse cycle. I heard nothing. Weve had it two years this past July so Im assuming the warranty is finished?
Published: August 10, 2014
Beth of Pascoag, RI
Source: consumeraffairs.com

It always works perfect. It may not be very big, but it always does the job
It always works perfect. It may not be very big, but it always does the job. I feel safe using this washer. It has had no problem whatsoever since I bought it. This washer is very reliable. It fits most of my loads and washes them properly. I like how it looks. It is modern, yet traditional. It doesnt look fancy but it looks like a good appliance. I like the color and the size. The price of this appliance is not too high, so I think it is good value for the money.
Published: August 13, 2016
Cristina of Bayamon
Source: consumeraffairs.com

My washer has been very durable however the renewal of the warranty is not
My washer has been very durable however the renewal of the warranty is not affordable. I love the washer chosen because of being old fashioned. It has the agitator inside. The control panel is also very easy and understandable.
Published: May 21, 2020
P. of Saint Louis, MO
Source: consumeraffairs.com

My machine was purchased 02-02-2011. Bleach dispenser rusted and entire top
My machine was purchased 02-02-2011. Bleach dispenser rusted and entire top needs to be replace. No matter what size load, UE unbalanced, stops process. Takes hours to get a load of wash done. All issues KENMORE and Sears are aware of yet nothing done. Newest and clincher... transmission ends to be replaced at my expense for the tune of $602.25. Horrible. I think paid close to that for this machine.
Published: July 17, 2014
Gabriella of Jupiter, FL
Source: consumeraffairs.com

I really like the Kenmore washer that I purchased several years ago. We was
I really like the Kenmore washer that I purchased several years ago. We wash a couple of loads a day and it has given me no problems. I will recommend Kenmore to anyone. Kenmore washers are the only brand that will be in my home. My Kenmore washer is not much to look at. It is the old style top open style. But it works great and still looks great. Even though its not one of those fancy front open models. The value of my Kenmore washer is great. If you take the ten years that Ive owned it and divide it by the six hundred dollars I paid for it, it is only about $55.00 a year.
Published: November 30, 2016
Charles of Jackson, OH
Source: consumeraffairs.com

The capacity was great from small loads to extra large loads and perfect fo
The capacity was great from small loads to extra large loads and perfect for the messiest clothes. You dont have to use much detergent either. I have grown children who bring their laundry to my home to wash and this washer has held up with all the extra wear and tear on it. It gets the job done and you dont even know when it is running because it is quiet and very dependable machine and good at helping remove set in stains. It is very sturdy and dependable and the price is where it is affordable and reliable and even can have a service agreement put on it in the event something goes wrong. It is a wonderful item and would recommend it to my family and Friends.
Published: April 10, 2017
Lisa of Springfield, OH
Source: consumeraffairs.com

I purchased the Kenmore front load washer, model 4031, in January 2010. Exa
I purchased the Kenmore front load washer, model 4031, in January 2010. Exactly one year and one month later, we were noticing the noise coming from it was like a helicopter flying over our house. Considering it is in the basement, thats loud! We had a serviceman come and check it out. He said the bearing was shot and it would have to have a new drum, etc., to the tune of around $700+. It also puts a nice groove in the see-through door material due to the banging around, I guess. Plus I found a seal of some sort in my wet clothes - looked as if it had been cut into. Well then we had to get an anti-hammer device as when it would fill with water, it caused the pipes to about vibrate out of their brackets (Sears says this is a common problem).So to top everything else off, water now runs out the front onto the floor when I wash. My husband is retired. We bought this $1,800 set thinking we would be good for quite a few years and not just a couple. We are very upset with Sears. I went to them right away when all this started. They told me no one had had any problems at all with these! I, of course, have the horrible smell on everything, plus streaks on light clothes. I am just sick about this. I also was one of the lucky ones that had the Neptune set that caused Maytag all the grief. Cant believe I have been ripped off again. Just dont really know what to do!
Published: March 2, 2013
Nina of Wamego, KS
Source: consumeraffairs.com

My husband and grandson both work in construction and have very dirty cloth
My husband and grandson both work in construction and have very dirty clothes. This machine does not get stains out. I need to always pre-wash and do extra rinse. This is not energy or water saving! I have allergies and use the free & clear types of HE detergent, but still need to do an extra rinse. We also have mildew problems even though I follow the directions for cleaning the machine. I want my old one back!
Published: April 22, 2016
Pamela of Sebastopol, CA
Source: consumeraffairs.com

I like my washer. It was kind of expensive to me but its worth it because i
I like my washer. It was kind of expensive to me but its worth it because its one of the best kind of washers and last for years - better to get a good one like that. It washes good and spins so good its like the clothes are halfway dry. Rinses long enough for it to smell good and the clothes are really clean. My washer is white with 3 load sizes; temperature hot, cold or warm. The load sizes are good. You can wash heavy blankets with no problem and small load you can do a few things real fast. Its quiet, doesnt make a lot of noise. And it fits in the kitchen good, a place to put fabric softener in it.
Published: March 21, 2017
Drucilla of Terrell, TX
Source: consumeraffairs.com

We bought a Kenmore Series 600 Triple Action Technology High Efficiency was
We bought a Kenmore Series 600 Triple Action Technology High Efficiency washing machine to replace a tiny, old machine left by previous owners. I wish we had kept theirs. This machine is the worst piece of machinery Ive ever owned! It has shredded two sweaters, doesnt get clothes wet, let alone clean and is a complete waste of my time. Even using the Deep Fill option doesnt guarantee your clothes will all get wet. Your clothes will come out of the washer tied in knots and stretched. There is an option of two rinses, that you would think would at least get your clothes wet, but, alas, it does not. So I have to think the high efficiency adjective was a complete lie. Using more water, extra water, having to wash things two and three times doesnt seem very efficient to me. The engineers who designed this washing machine should be fired. Seriously...go to a garage sale and buy someones grandmas old Maytag or even go find a stream and a rock and you will be much better off than buying this machine.
Published: July 16, 2018
Jill of Dexter, MI
Source: consumeraffairs.com

It cleans nicely but occasionally leaves spots on my underwear. It is also
It cleans nicely but occasionally leaves spots on my underwear. It is also very quiet but occasionally gets off balance. Sometimes I need to pause it and realign my underwear to balance my load. It has never refused to do a load of laundry and has never gone on vacation or stopped working. I know I can count on Mr. Washer to do my loads without complaining. It looks like any other washer. It has easy to read dials and knobs. It clearly shows the setting. If it were a man it would be a handsome news anchor. If it were a lady it would be a young Brooke Shields. I got Mr. Wash on sale.
Published: March 30, 2016
Mikal of Algonquin, IL
Source: consumeraffairs.com

I bought my washer somewhere around 2009. Two years ago, we had to have it
I bought my washer somewhere around 2009. Two years ago, we had to have it serviced and again we are having it serviced and they cannot seem to find out what is wrong with it. Two different people came out and they got it working and when we went to wash clothes, it is back to getting the F35 code and SUDS. We have been using Pods for a long time now, but it is a piece of garbage. I would rather have a regular washer with the agitator, nothing with electronics. It is so not worth it. I spent thousands on this pair. It is so sad how they do consumers. They trick us and keep us spending money.
Published: May 28, 2016
Glecia of Chicago, IL
Source: consumeraffairs.com

The machine worked well, fairly quiet, nice rack system, adjustable wheels
The machine worked well, fairly quiet, nice rack system, adjustable wheels for after choosing a new tile, easy to clean and hook up took less than 30 min. It did well as long as it was not oatmeal or cream of wheat. The appearance was fine for the decor of the kitchen was flush with the counter adjustable faceplate i.e. Floor plate so held a flush finish even after tiling the kitchen. The size was OK considering the racking system made it easy to load and the design maximizes the amount of storage space on the machine. That particular model was from a small place I had but got as new and used it a lot. I do construction and have purchased some in the past. The value was good if bought in the right place.
Published: March 22, 2017
Todd of North Fort Myers, FL
Source: consumeraffairs.com

True believer in Kenmore products. My Kenmore Front Loading HE 3 is over 25
True believer in Kenmore products. My Kenmore Front Loading HE 3 is over 25 years old and with the exception of routine maintenance, have never had any problems. Still cleans great. No rattling or noisy operation. Hate to one day have to retire it since the new washers today do not seem to impress me, especially with their costly price tags. Next washer will most likely be a Kenmore again.
Published: May 14, 2020
Jack of Gilbert, AZ
Source: consumeraffairs.com

Its very easy to use, affordable, great quality and gets the job done right
Its very easy to use, affordable, great quality and gets the job done right. The best washer Ive owned. The Kenmore washer is very reliable. At the rate its going I wouldnt be surprised if it lasts forever. The best brand out there in my opinion. My Kenmore washer isnt one of the newer fancy models but I still love it. Its not hideous. Just not fancy either. The Kenmore washer I have was definitely worth every penny. Id recommend it to any and everyone whos looking to buy a washer. And they last a long time.
Published: August 15, 2016
Vanessa of Osceola Mills, PA
Source: consumeraffairs.com

Kenmore Elite Washer delivered in 8/2013. From day one it would stop mid cy
Kenmore Elite Washer delivered in 8/2013. From day one it would stop mid cycle. Oct. 2014 got so fed up babysitting it to make sure it finished that I called for repair. Person said it was a common problem. Tightened wash plate and then sold me a Protection agreement. He said call whenever happens again. Feb 2015, they came out again for same problem. He said I had to ensure I only put like clothes together and that really it isnt a washer for just two people! He also decided to adjust one leg on the washer as he thought that may be an issue also.For the past two weeks, it has started not finishing cycles again, even though I have made sure I only wash like products together, ie jean only, towels only, sheets only, etc. Painful when there are only two of us. After babying this machine all day yesterday, I ran the clean washer cycle. It took three starts and stops. I then tried to do a drain spin to at least get the water out.This morning, I called the repair number for them to come out. This is now the third time on this machine. They are dispatching tech by end of week. 5 days for it to sit with water in it. She also told me to call the Protection Dept. to see if anything they can do. So in the meantime, I have a washer sitting here with water in it. She said to unplug it, let it sit for a minimum of 40 seconds and then try the drain spin again (which I did try twice last night). I will give it a try while I wait for the PA dept. to pick up as they are very busy, according to the recording.
Published: July 6, 2015
Mary of Mccaysville, GA
Source: consumeraffairs.com

The washer constantly smells like mildew, even after cleaning the gasket wi
The washer constantly smells like mildew, even after cleaning the gasket with bleach, and running an empty load with hot water and bleach. I have heard from several other friends that they have the same issue with this washer. My laundry room always smells like mildew, and clothes have to be removed immediately, or they will need to be re-washed.
Published: December 9, 2011
Rob of Aptos, CA
Source: consumeraffairs.com

It is designed well. The finish and appearance look very good still, it has
It is designed well. The finish and appearance look very good still, it has not deteriorated in all the time that I have had it. It still works and performs like it did when it was brand new, keeps my clothes clean, and the controls allow me to customize the wash exactly how I want it. Its definitely reliable, always works great, no repairs necessary and never breaks. They are well built, made out of strong materials, solid, and very durable. Its a fairly good money layout. Also, when its time to buy a new one, I can always sell the old one.
Published: March 31, 2017
Jon of Spencerport, NY
Source: consumeraffairs.com

My washing machine has been completely reliable and faithful servant for ma
My washing machine has been completely reliable and faithful servant for many years. It has performed flawlessly and done its job as intended without fail. I would highly recommend this product. Thats about all I have to say.
Published: May 10, 2020
Charles of Ione, CA
Source: consumeraffairs.com

Very reliable. We bought them several years ago and have had no problems an
Very reliable. We bought them several years ago and have had no problems and our clothes are very clean. They are also stackable and a great and very quiet space saver. When we bought them they at a very reasonable price and feel that they will last a very long time. We will definitely purchase Kenmore again when the time comes.
Published: October 13, 2015
Sean of Minneapolis, MN
Source: consumeraffairs.com

Semi-fast could be faster. Wish it could hold a little more. Overall its no
Semi-fast could be faster. Wish it could hold a little more. Overall its not a bad washer. Kenmore is a name you can trust and lasts a long time. I wash about 6 loads a day so its not a bad washer! I wish it didnt take me all day to do it. Its a kenmore and not the best one. Once its time to get a new one I will get a more efficient washer. Its pretty plain, white washer with a white tub so the appearance isnt that pretty lol. But overall its nice I guess. We will see the next Kenmores once I am ready for a new one. For the price and how much I wash its value is great and its worth it. I havent had any issues with it. The loads just take a little longer than I would like. When I am in for a new one I will get a better one.
Published: September 9, 2016
Nikki of Lake Worth, FL
Source: consumeraffairs.com

I have one old standard Kenmore washer that has been working and running w/
I have one old standard Kenmore washer that has been working and running w/ no issues. Easy to use. No problems. Had it for about 10 yrs now and still running. I think if it ever stops working I will stick to a standard one and not those new ones.
Published: May 23, 2020
Evangelina of Riverside, IL
Source: consumeraffairs.com

This HE washer is built like a truck and has been consistently reliable for
This HE washer is built like a truck and has been consistently reliable for the past nine years. It offers water settings from light to heavy loads with the options of extended spin and double rinse. There are five settings for water temperature from cold to very hot. It is quiet in operation and easy to clean. I have never needed a service call.
Published: May 23, 2020
Anne of Wauwatosa, WI
Source: consumeraffairs.com

It worked great. We bought it a while ago and it still runs like new. We ha
It worked great. We bought it a while ago and it still runs like new. We have a family of 5 and it works great. We use it every day. Wouldnt trade it for anything. So reliable we havent had any issues with it even with daily use for a family of 5. We have 3 dogs and it does great with the dog hair also. So cute. Fits in with all of our appliances. Love the design and load capacity. Its just the right size and the display is easy to read. I think its an excellent deal for what we paid. It has every feature we wanted at an affordable price. Great brand for your buck. The load size and look was cheap compared to other brands.
Published: September 12, 2016
Ky of Denver, CO
Source: consumeraffairs.com

We purchased the washer in July 2013. We did not put the washer in the new
We purchased the washer in July 2013. We did not put the washer in the new home until Oct. of 2013. It has had approximately 20 loads of laundry done in it. It senses, takes on water, agitates, drains and then it tries to spin but does not, just runs. I have to move the selector to drain and spin to get it to spin. I contacted Sears and Kenmore. They said we are responsible for repair even though the washer has had very little use.
Published: August 7, 2015
Barbara of Panama City, FL
Source: consumeraffairs.com

Ive had the Kenmore Elite Oasis Washer for about 5 years. Thought it was a
Ive had the Kenmore Elite Oasis Washer for about 5 years. Thought it was a great washer until after 2 years when I kept getting the F1 error code. Had that serviced and did fine for a while, now getting the LD error code (doesnt drain & spin). I have to unplug it and hit POWER... DRAIN & SPIN... START just about every load of wash. Getting serviced tomorrow. Unfortunately extended warranty wasnt purchased.
Published: August 20, 2013
Angela of Port Edwards, WI
Source: consumeraffairs.com

I purchased a Kenmore Oasis Elite in May 2006. We have no children at home,
I purchased a Kenmore Oasis Elite in May 2006. We have no children at home, just two retired people. Within a year the hinges on the lid had to be replaced. Rust has been developing. Recently, the tub would hit against the frame when spinning. The repairman replaced the computer board, still didnt work. Another visit and he replaced the pump, still didnt work. Company replaced the steal tub (drum), still didnt work. The repairman stated that it probably would not last more than a year because the struts needed replaced. No surprise, one load of wash and the banging of the tub continued. Spoke with a Sears representative today. He stated that many people were very happy with the machine and it has lasted without any problems and I must have gotten a bad machine. I told him that if I got a lemon they should replace it. He said it was no longer under warranty and nothing could be done. Please never buy any Kenmore appliances from Sears.
Published: July 16, 2013
Lorie of Pueblo, CO
Source: consumeraffairs.com

I will NEVER purchase nor will I recommend Kenmore Elite Stainless Steel ap
I will NEVER purchase nor will I recommend Kenmore Elite Stainless Steel appliances. First, the only stainless steel which exists is in the handles on all appliances, everything else is cheap metal. I bought in 2016 the Side-by-Side (both doors developed rust spots within one month), Dishwasher (outside door) developed rust spots, Microwave/Oven combo (both doors) developed rust spots, and Gourmet Hood, which developed rust spots and the lights no longer work. All I did was use the cleaner, which came with the appliances. I built a brand new house and everything within one month had rust. I called Sears, well, guess what, I was over my 30 days so NO WARRANTY on the rust. I called the store and Were sorry to hear that. No discount on my full purchase price either. My husband, who is a builder, said they are more than likely storing the appliances in a damp warehouse and its cheap metal, as steel doesnt rust. In the past, I purchased GE Profile and no problems. Here I have a new house with old looking appliances.
Published: July 5, 2017
K. B. of Canadensis, PA
Source: consumeraffairs.com

I am convinced that Kenmore service reps are trained to deny any problem wi
I am convinced that Kenmore service reps are trained to deny any problem with this washer, as well as the reps that handle setting up service calls. My machine (11066132*410) has, since the first dark load, left clothes covered in a white/gray residue that must also be covering light clothes just that it isnt as apparent. We have followed several different suggested procedures to try and clean the tub, but nothing has worked. We have encountered nothing but indifference and rudeness... Finally it was claimed that we had been responsible. Puleeeze... Stay away from Kenmore.
Published: November 25, 2017
Stephanie of Kirkland, WA
Source: consumeraffairs.com

After 7 months from the Kenmore 3 year warranty, the washer is rapidly rust
After 7 months from the Kenmore 3 year warranty, the washer is rapidly rusting and chipping, on the top and under portion, in-between the detergent cup and bleach cup. The warranty for cosmetic was 3 years. When the tech came out to the house, he stated and proceeded to put in writing to Sears, this was not covered. The tech took pictures to back my complaint. The pictures never made it attached to the service order that Customer solutions department had received. The Customer Solutions representative, located in the Philippines, proceeded to tell me, I was not covered. The representative told me, he was only there to take my information; the representative CONFIRMED, Sears is aware of the problem and is NOT doing anything about the problem for their customers. Customer Solutions, DID NOT offer any type of solution.Every appliance in the house has been a Kenmore product; I put in a complaint, and of course, still waiting to get a return call. I expected Customer Solutions to have been in the United States. So very disappointed and irritated. Not looking for a brand new washer----just the replacement portion for the top. Because, Sears knows there is a problem.
Published: December 1, 2019
Mariann of Trenton, NJ
Source: consumeraffairs.com

My washer is efficient, quick, quiet. It thoroughly washes and seems to sav
My washer is efficient, quick, quiet. It thoroughly washes and seems to save energy. The spin cycle is very effective. My Kenmore washing machine is extremely reliable so far. I have not had any problem with it as of yet. The appearance of my Kenmore washing machine is white. It has a clean and simple look, which I like very much. It is not gaudy or flashy. I think that my Kenmore washing machine is an excellent value for the money. It is a solid quality washer and was very reasonably priced when I bought it.
Published: February 14, 2016
Courtney of Suwanee, GA
Source: consumeraffairs.com

We purchased the 500 series washer a little over 2 years ago, and have regr
We purchased the 500 series washer a little over 2 years ago, and have regretted it ever since. If I do anything bigger than a half load it becomes unbalanced and sounds like a helicopter landing in my house. When you pause to rebalance it takes a full ten minutes for the lid to open. I’ll never buy a Kenmore again...
Published: December 5, 2018
Denise of Apex, NC
Source: consumeraffairs.com

I have had this washer fixed twice. It doesn’t clean as well. I get frust
I have had this washer fixed twice. It doesn’t clean as well. I get frustrated...no more insurance for machine. Will check which wash is better next time. I bought the soap which is recommended for the washer and still get frustrated.
Published: February 11, 2019
Helen of Hayward, CA
Source: consumeraffairs.com

The Washer works really great. Its fast, no noise, and works great. I would
The Washer works really great. Its fast, no noise, and works great. I would really recommend it to everyone. Its worth all the money. No other machine could work great like this. The reliability is really, really good, you have no idea. Its really great, probably the best I have ever had to be honest. The plain white color isnt really my thing. I would probably like it to be more colors option so it could fit my taste a little bit more. Best deal you could have ever. Dont miss out like at all. If you want to live the best life, then buy the best product you could find, and this is one of them.
Published: September 6, 2016
Tuan of Saint Charles, MO
Source: consumeraffairs.com

You have to babysit this machine. It is frequently out of balance! It took
You have to babysit this machine. It is frequently out of balance! It took me 4 hrs to do 2 loads of wash. The volume of clothes it handles is great, but it does not seem to clean well. Likely, the big problem is too many bells and whistles. Give me a big machine with simple electronics, or better yet how about the old agitators which may not have held as much, but cleaned the clothes and had hardly any problems.
Published: March 6, 2014
Carol of Sterling, MA
Source: consumeraffairs.com

We bought the Kenmore Elite 29272, the day after Thanksgiving in 2010. We a
We bought the Kenmore Elite 29272, the day after Thanksgiving in 2010. We are now on the second main control board in ten months. Both times, the part has been back ordered and Sears has called the day before our appointment to reschedule. In both cases, they put the situation in our hands to track the part and then call them once we have the part in hand to not waste their time. What about our time? Each occurrence has lasted a month. This means the washer has only been in use 8 of the 10 months we have had it. I think they were trying to draw out the time so it falls out of warranty.The customer service department term used loosely is extremely rude. This is an outsourcing issue as there is no culpability with the product or support. The customer service person had the gall to indicate that if we feel that strongly about how bad the product is, to write the CEO. This is actually not a bad idea, though it will be intercepted long before reaching the intended source. Once the warranty fails, we are tempted to use the National Tire & Battery plan with Sears. Anyone that has seen the commercial, understands to throw the product through the plate glass window. Then, we will get a new washer that will not be a Kenmore (actually, a re-branded LG). Koreans.
Published: October 24, 2011
Brett of Seabrook, TX
Source: consumeraffairs.com

Its quiet, dependable, energy-efficient and really works hard. Eight loads
Its quiet, dependable, energy-efficient and really works hard. Eight loads a week and it holds up. Does blankets, rugs, work clothes, coats, regular laundry. Works well with heavy loads too. For the price we paid, we have not had a repair bill. Its easy to use and clean. It can be moved easily, and with one person. We love it and once in a while family brings things when their washer breaks down.
Published: March 19, 2017
David of Tallmadge, OH
Source: consumeraffairs.com

Kenmore is a very good washing machine. It has demonstrated a great work an
Kenmore is a very good washing machine. It has demonstrated a great work and has an spectacular performance, conserves the water and is very ecological, handles very well the washing time as well as its internal performance.
Published: April 8, 2017
Eugenee of Buffalo, NY
Source: consumeraffairs.com

It washes my laundry quick and they always come out extremely clean. Usuall
It washes my laundry quick and they always come out extremely clean. Usually I can do 5 loads in 4 hrs. I play football and my jersey is always grass stained. I just throw it in the washer and it always comes back with no stains. My old washer had to run it twice. It takes me no time at all and boom laundrys done. Its small enough to fit thru my washroom door and it has a sleek white metallic style that pretty much goes with any color so I would highly recommend this washer. Its a cheap price, highly efficient and extremely reliable. I bought mine a year ago and it has not broken down or needed repair. I also use it about 5 times a week.
Published: March 31, 2017
Adrian of Provo, UT
Source: consumeraffairs.com

Sears Kenmore model 110.28002011. Same problem as the recall that occurred
Sears Kenmore model 110.28002011. Same problem as the recall that occurred on 12/18/2012. Recall number: 13-073. Same violent shaking. This is the exact same circumstances that occurred during the recall as report in recall #13-073. Washer purchased new in Jan 2013. I will never buy another appliance from Sears, not to buy and will tell friends and family and social media. Sears do not stand behind the product that they are selling... I will never buy another Kenmore not because of the problem but because of the lack of support behind the product. With all the complaints they received, neither Sears nor Kenmore stepped up to resolve this issue.
Published: September 8, 2015
Monica of Dallas, TX
Source: consumeraffairs.com

Profoundly bad experience with this Kenmore Series 100. Dryer handle broke
Profoundly bad experience with this Kenmore Series 100. Dryer handle broke 1 week after bringing it home. Washing machine is stunningly bad. I have to wear white for my job and I have to run 3 cycles to get my clothes clean. This experience has led me to refurbish my old machines and expect to see another 20 years of AMAZING quality from my laundry machines. I will NEVER BUY KENMORE AGAIN.
Published: March 7, 2018
D of Arvada, CO
Source: consumeraffairs.com

The Kenmore washer is very reliable, cleans really well and the machine is
The Kenmore washer is very reliable, cleans really well and the machine is very powerful yet quiet at the same time. The value of the Kenmore washer is very good when you consider the great warranty that this washer has and you get a lot for your hard earned money. Also, my Kenmore washer is a beautiful white design, the controls are great looking and the directions on using the washer are very easy and clear to understand. I recommend this Kenmore washer to anyone who wants a stylish and beautiful washer in their home or apartment.
Published: April 6, 2017
Chatka of Los Angeles, CA
Source: consumeraffairs.com

Never fails me. No matter how dirty kids clothes are always come out clean.
Never fails me. No matter how dirty kids clothes are always come out clean. I never have to rewash anything. Sturdy. Will never use another type of washer. This washer is extremely dependable. Have never had any mechanical problems. Does not make a great deal of noise. Clothes always come out clean. Sleek appearance. Very modern looking. Very streamlined and never rusts and I have a damp basement. I have even had friends say what a nice appearance it makes. I love it. This washer was worth every penny I spent. It was very expensive but I am a perfectionist about my clothes and this washer answers every need I have. Has never disappointed me.
Published: June 23, 2016
Carol of Newtown Square, PA
Source: consumeraffairs.com

Have had this machine longer than I have ever owned one and I do 3 or more
Have had this machine longer than I have ever owned one and I do 3 or more loads a day. Prior to this one I had 2 others and they went in a matter of 6 years. It is important to buy quality appliances.
Published: May 15, 2020
Barbara of Clayton, NJ
Source: consumeraffairs.com

This machine holds large loads, and it drains properly. The knobs are self
This machine holds large loads, and it drains properly. The knobs are self explanatory, so even one that is not used to taking care of the laundry on a regular basis can understand how to use this machine. It gets clothing clean with proper soap usage. This washing machine works well. It hold large loads of clothing and even will wash one comforter blanket at a time. I never have to worry about whether or not my clothing will get clean. The machine gets the job done. Simple yet efficiently elegant. I got it at a good value. This machine works hard and pretty much earns a bit of unfair abuse but it does the job.
Published: March 23, 2016
Candida of Corpus Christi, TX
Source: consumeraffairs.com

I wanted a washing machine that was efficient - easy to program - EZ to loa
I wanted a washing machine that was efficient - easy to program - EZ to load and unload - had multiple options - and was QUIET. Those requirements have been fulfilled. It has also been trouble free. I especially like the stainless steel tub. The SPIN cycle is effective and QUIET. The machine does not walk - hop as some older models had a tendency to do.
Published: May 11, 2020
Bob of Oakland,, CA
Source: consumeraffairs.com

I purchased this Kenmore series 600 washer triple action washer brand new f
I purchased this Kenmore series 600 washer triple action washer brand new from Sears in May and I am still not satisfied with the inconsistency on how it cleans clothes. I have called the store and the 800 repair line to get help and have been given instructions on how to use the machine because the technology in how the machine washes clothes is new and different from my previous machine with the agitator. To summarize, Ive been told to use no more than 2 tsp of HE detergent, use the cold clean cycle, use deep water fill cycle. Im doing all of these and still get periodical residue left on clothes. The machine has 11 wash cycles, and looks great sitting in my laundry room but does not consistently clean my clothes. I trusted the name Kenmore to mean quality so I think this particular machine has a design flaw. I have misplaced the store receipt, but I charged it on my Visa credit card so I can always get a copy of that if needed.
Published: November 27, 2016
Sulie of Phoenix, AZ
Source: consumeraffairs.com

It is the best washing machine I have ever owned. Cycles are done much fast
It is the best washing machine I have ever owned. Cycles are done much faster than I ever would have to possible. It easily handles all of my garments, from the bulkiest ones to my most delicate items. This is the most reliable appliance I have ever owned. It is extremely dependable and that is very important to me as I have to do laundry every day. I have never had a problem with its performance and it has never needed one repair. Its physical appearance is absolutely stunning! Its so smooth and sleek. It looks very high tech and like it is of very good quality. It compliments the color scheme in my laundry room perfectly and really brightens up the whole room. This appliance is a very good value. My friends and family, anyone we have over to the house that happens to see it always ask how much I paid for it and are so surprised when I tell them that they ask for more information on it and say they would consider buying one too.
Published: March 23, 2016
Jen of New Haven, CT
Source: consumeraffairs.com

This model was the best one Sears had under the Kenmore label. It has a mat
This model was the best one Sears had under the Kenmore label. It has a matching dryer which I also purchased. It is one of the newer low water washers which took some getting used to. Over time I have learned a lot in regard to what and what not to do in order to operate this machine as a high efficiency washer. When I mastered a few of the "mystery tricks" then this seemingly "monster washer" became my friendly servant. I learned by the various "wish-wash" sounds when the wash cycle needed a bit more water, and by redistributing the clothes up around the sides of the rim, more water would be added by the machine. Also, though it is a super heavy-duty washer, I've learned not to load it too full or it will keep going back to the rinse cycle (over and over) and never go forward to spin.
Published: May 13, 2020
Mark of Easton, MD
Source: consumeraffairs.com

Its good, it gets the job done. My clothes fresh and clean. Never had any t
Its good, it gets the job done. My clothes fresh and clean. Never had any technical problems with it or anything like that. Very good. I would recommend it personally to others. It works great. Its appearance is good, I like it. The value is perfectly fine, the cost was reasonable.
Published: February 25, 2016
Mike of Lake Havasu City, AZ
Source: consumeraffairs.com

Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13
Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13 mo of light use. No hoses or drain issues, washer is regularly cleaned and maintained, only HE detergent in appropriate amounts are used. This happened one month after warranty expired. My previous washer lasted 12 years with no repairs required. Save yourself the hassle and expense of repairs and buy another brand.
Published: October 11, 2014
Lynda of Columbus, OH
Source: consumeraffairs.com

Our machine is an older model, but it handles everything I pack it with! Wh
Our machine is an older model, but it handles everything I pack it with! When its time to replace it, I will definitely consider the company. My clothing comes out clean, and the songs are straightforward.
Published: May 11, 2020
Rachel of Red Lion, PA
Source: consumeraffairs.com

I bought an $800 High Efficiency, 4.8 cf capacity washer (Paid $569.00 on s
I bought an $800 High Efficiency, 4.8 cf capacity washer (Paid $569.00 on sale and it some of the worst money spent) to wash the blankets I make. The machine rolls them into mushrooms and dumps any dirt, hair, etc. on top in a ring. Uses so little water that even on deep fill the clothes are NEVER covered with water. Socks come out looking like they were just worn. I have to spray all socks or they dont get even partly clean. Wont get sweat out unless you use an additive and if you use more than 1/8th cup of detergent, the machine will run for hours. The only way to get water to cover the clothes is to add it. I have to pour three gallons of water in if I want clean clothes. Sears repairman said many of his customers keep a bucket by the machine to add water. There is no deep fill for permanent press or half the other cycles so permanent press is never really clean. DONT ever use bleach as it stays in the washer and ruins the following loads. You cant re-spin if it doesnt get the clothes dry enough, without using a rinse cycle.Quite an experience if it goes out of balance. Getting it to stop spinning means stopping the machine, waiting for the door to unlock and dodging the machine as it takes time to respond. By the way, unless you buy a service contract, if Sears decides its working properly, you have to pay per the Department head at the Sears I bought the machine from. Avoid at all costs. Keep the old one running until you cant buy parts.
Published: November 20, 2016
Deborah of Mesa, AZ
Source: consumeraffairs.com

Everything about this experience was the best. Our washing machine went out
Everything about this experience was the best. Our washing machine went out. We decided to go buy a whole new set at home depot. The staff found what we needed and wanted in less than 10 minutes. He was very knowledgeable and polite. He even got it delivered the next day... And moved old set to the curb. :) This set has lasted for at least five and a half years. I have had no problems. I keep the warranty updated after my last incident... But also because I love this set the best. It fits my family very well. The kids are even starting to learn.This had everything I needed for my needs and laundry room. Every setting had been used many times over. Never have had a garment ruined. Everything is still very easy to understand... Especially with the ever so handy instructions... Lol. The value was simply stellar. I questioned the excitement at first... But the more I researched, I found that I was getting a great deal. Nothing has gone wrong in the five years that we purchased the set.
Published: July 25, 2016
Rachael of Irving, TX
Source: consumeraffairs.com

It really gets those tough stains out with detergents. The power of the wat
It really gets those tough stains out with detergents. The power of the water is really amazing. It does its job amazing and cant describe how I get excited to do my laundry each week. It can fit a lot of clothes inside the washer and it somehow cleans every single one! It can run for a long time and the job gets done. I use the warm water and it usually works! Its not an ugly washer like the coin laundry ones. This one works like a charm while looking really good. You can see the cycle and the way this just operates is just a work of beauty! The price isnt that bad. The power of this machine will give you satisfying results. The price does match up with what this washer can do because it is a beast at washing clothes and the price says what its worth and its definitely worth the price.
Published: June 21, 2016
Enrique of San Diego, CA
Source: consumeraffairs.com

After only 2 years it... DIED! Bearing crapped out. Repairman stated all co
After only 2 years it... DIED! Bearing crapped out. Repairman stated all companies make appliances that die in 2-3 years or COST TOO MUCH to repair. There goes an $800 washer. I suggest paying double for a Speed Queen or Bosch or just buy the extended warranty and make the company pay for a new one when it fails!
Published: March 1, 2019
MARK of Camarillo, CA
Source: consumeraffairs.com

This machine was bought from Sears years ago and still going strong, replac
This machine was bought from Sears years ago and still going strong, replaced the heating coil, but other than.. that it still runs well. I have had it over 10 years, best purchase ever, always have stuck with Kenmore, well made washing machine.
Published: May 10, 2020
Carolyn of Memphis, TN
Source: consumeraffairs.com

Kenmore 700 series washing machine top load with glass lid - DO NOT buy thi
Kenmore 700 series washing machine top load with glass lid - DO NOT buy this washing machine! It doesnt put enough water in to wash anything. I tried to wash 5 pair of VERY dirty jeans and they still had clumps of mud on them. I washed a load of towels and the towels absorbed all the water that was dispensed, and the Tide Pod was not completely dissolved! Even using deep fill it will dispense only 3 of water into the tub. I can get it to fill 3 times dispensing 3 of water each time if I stand there and hit the deep fill button, open and close the lid and who has time for that. I am having Sears come and replace this piece of junk Friday!
Published: August 8, 2018
Joie of Clark, SD
Source: consumeraffairs.com

Elite washing machine 31512 - I have never been upset enough to feel the ne
Elite washing machine 31512 - I have never been upset enough to feel the need to review an appliance before. That being said, I bought this washing machine about 18 months ago for around $1,000 at Sears. Initially I was impressed with the features and the thought of it being efficient, but slowly the washer started to become unbalanced on a regular basis. Then the laundry started to smell sour even after using the cleaning cycle with the proper cleaner. All of this was frustrating but somehow bearable until tonight, when I really needed to get some last minute laundry done and all it will do is display an error code LE. This machine was way too expensive to be so horribly built. I will return to a different brand that has simple electromechanical dials and can properly drain the water so it doesnt make the laundry smell worse than when it went in. I called the Sears helpline and they recommended I sign up for $40 a month protection plan that still required me to pay $60 for them to show up and part costs!? This made no sense and just made me more upset. I will never buy anything from Sears again.
Published: February 25, 2015
Steve of Lock Haven, PA
Source: consumeraffairs.com

Very efficient, didnt use a lot of water or power and was very quiet. It wa
Very efficient, didnt use a lot of water or power and was very quiet. It was very simple to use and even did large loads quickly. I was very satisfied with this washer. It was very reliable, it last about 15 years before we had to replace it. It never gave us trouble at all, and we never had to replace any parts on it. It was very nice looking. It was bright white and matched the paint in our utility room. It had smooth corners and looked very modern and appealing. Wouldnt change anything about it. This was a very good, reliable washer for the price. It was on the lower budget price side but it still gave us many years of use for the price.
Published: June 21, 2016
Kirsten of Irwin, PA
Source: consumeraffairs.com

I really love Kenmore washing machines. They have a great variety of differ
I really love Kenmore washing machines. They have a great variety of different styles. They also have great prices. They definitely were built to last, I would definitely recommend a Kenmore to everyone.
Published: May 22, 2020
Angela of St Petersburg, FL
Source: consumeraffairs.com

Kenmore does NOT participate to monitor feedback on ConsumerAffairs and res
Kenmore does NOT participate to monitor feedback on ConsumerAffairs and resolve your issues. Sears should monitor feedback on ConsumerAffairs. My 2 year old top washer sounds like a jet engine on spin cycle and is tearing small holes in my t-shirts. Now it stopped pumping water out of the drain cycle. I am done with Sears and their crappy quality. I was brought up on Sears. No wonder they are fighting for survival. Selling junk to cut corners for profit will eventually catch up with them.
Published: August 19, 2014
rodney of Independence, MO
Source: consumeraffairs.com

I contacted Sears repair and set up an appointment to have my Kenmore washi
I contacted Sears repair and set up an appointment to have my Kenmore washing machine repaired. I took time off from work and waited all day for them. No show. I was mad, but rescheduled. Second appointment, they came and I was thrilled. I was told that I needed an expensive part and paid $360.67 for the repair. As soon as the repairman left, I started my washing machine to find that it was still broken! I immediately contacted repair and was told that someone would come out that weekend (it was a Friday). Guess what... no one came! I then scheduled one last appointment, guess what... no one came again! I am now done with taking time off work and waiting for repair. I have started a billing dispute and want my money back. Sears says I can schedule another appointment and they will come and take their part out. Uh... then I want my old part back! The part they took out was not broken... something else is! This is ridiculous and Sears needs to refund us for the part/appointment and compensate us for all of the time we have missed off work and all of this time without a washing machine. We have been long time Sears customers and Sears credit customers, this is how they treat their customers.
Published: February 24, 2012
Amy of Malvern, PA
Source: consumeraffairs.com

Bought the big Kenmore Elite Washer High Capacity Topload machine with impe
Bought the big Kenmore Elite Washer High Capacity Topload machine with impeller. Sears installed it. Always having issues with the load balance. Wish I could return for a front load. Poorly designed tub...
Published: August 30, 2020
Paul of Ontario, CA
Source: consumeraffairs.com

This washer is excessively noisy. It makes many different noises and is tot
This washer is excessively noisy. It makes many different noises and is totally annoying! The washer does not fill up with enough water even when you select Deep Fill. You must put the detergent in before you load your clothes and this completely stained a new shirt. The fill rate is slow. If you need to stop the washer it does not cancel out properly. The cycle takes too long.
Published: July 24, 2018
Todd of Bettendorf, IA
Source: consumeraffairs.com

Purchased this POS only 15 months ago. Now the washer is rusted out and dif
Purchased this POS only 15 months ago. Now the washer is rusted out and different parts are worn from the use. How often do you use a washer?? There is no reason that this 700 series Kenmore washer should be worn out this early. I hope this company goes out of business.
Published: July 1, 2021
Gary of Fairfield, AL
Source: consumeraffairs.com

On 10-28-2011, Sears Kenmore washer was repaired. model # 45087 and serial
On 10-28-2011, Sears Kenmore washer was repaired. model # 45087 and serial # cst0410838. The machine now is quieter and runs smoother than ever. We believe the suspension system was defective since it was new, as we had to adjust loads to eliminate the shaking and vibration. We have spent years of working with this washer, and now paid $280.00 to repair. What will Sears do to retain our business?
Published: November 1, 2011
Allan of Stratford, WI
Source: consumeraffairs.com

It cleans well, lots of options to ensure delicates are clean, safe, and no
It cleans well, lots of options to ensure delicates are clean, safe, and not destroyed. Wash only takes about 35 minutes, is fast and water efficient. Never had a breakdown, although the front panel came loose and cannot be reattached. And the washer squeaks when it runs, although it is in the basement so we dont notice much. Got it on sale. Got a good deal using a coupon and credit card. It was the deciding factor on which washer to buy. Dont buy at retail price, unless you are Scrooge McDuck rich (but then you can just pay somebody to wash your clothes).
Published: March 23, 2017
Ben of Tipp City, OH
Source: consumeraffairs.com

This washer is great as far as capacity and is energy efficient which is gr
This washer is great as far as capacity and is energy efficient which is great. However, it is CONSTANTLY uneven, even after the tech was out and replaced the control board, rotors, and a number of other working parts. Ive had tech out a total of 3 times and Im now scheduled for a 4th appointment and I dont know what the tech is going to do to fix it now because pretty much everything on this washer has been replaced. Honestly, I would like a different style of washer because this one has not lived up to its expectations. Im very dissatisfied but luckily I have the 5 year warranty through SEARS because I would be paying a lot for parts and labor if I didnt. I was told that this washer was recalled and I can definitely see why.
Published: February 13, 2015
Michele of Sioux Falls, SD
Source: consumeraffairs.com

Does what its supposed to do. Very happy with the different settings. We us
Does what its supposed to do. Very happy with the different settings. We use them all. Clothes come out clean. Also like set and go ability. We had this for four years and its not given us any trouble. Works every time, does what its supposed to do. We are happy with the reliability. Washes good. Sleek looking machine with up to date buttons and settings. We like the look of this machine very much. Its why we chose it. We liked the value of this washing machine very much. We shopped around and compare models and prices and landed on the Kenmore and didnt look back.
Published: December 6, 2016
Andy of Bothell, WA
Source: consumeraffairs.com

Never had an issues with performance. Gets my clothes clean with minimal ef
Never had an issues with performance. Gets my clothes clean with minimal effort. Very quiet in its operation. Very good value for the money. I am extremely happy with the quality the machine has. I have had this washer for the last six years. It replaced a older kenmore that was at least fifteen years old. I had never had an issue with either one. The reason it was replaced was a sale price I could not pass up. The design is a simple design. It is a basic washer but that is my style. Does not stand out but that is the reason I bought it. Very easy to keep clean. I bought over the summer during a Fourth of July sale. For my money it was the best value that I came across.
Published: October 29, 2016
Steve of Pittsburgh, PA
Source: consumeraffairs.com

The washer always did good. It was fast, efficient, and never broke down. T
The washer always did good. It was fast, efficient, and never broke down. The washer itself never got moldy or smelly and I love the options to wash. This washer could fit a pretty large load of clothes or a few quilts. It never got hung up and washed with ease. I could also easily wash more than one pillow. Its a basic washer appearance. It doesnt look as high tech as some washers out these days, but its still very nice and has enough nice features to get done what you need. It wasnt highly expensive and has lasted for a long time and still going. The knobs are all in working order. The doors are in working order.
Published: June 12, 2016
Amber of Graham, NC
Source: consumeraffairs.com

The washer had a nice appearance but I wouldve preferred if I had more colo
The washer had a nice appearance but I wouldve preferred if I had more color options. But overall the appearance was nice and I thought the price was fair for the model purchased. This washer had many different cycle options for all of my washing needs. It washed all my items very well and I like the speed the water ran in the washer.
Published: March 21, 2017
Lorrie of Walnut Cove, NC
Source: consumeraffairs.com

I want to say, I am a loyal Kenmore/Sears customer. However, this Elite top
I want to say, I am a loyal Kenmore/Sears customer. However, this Elite top loader started out great but now is a major headache. First Kenmore product ever that we have had issues with. Whatever you do, do not interrupt the cycle at any time... If you do, you will be sorry. Constant unbalanced loads no matter the size of the load. All kinds of error codes and chimes going off from delayed drain which will stop the cycle entirely to latch lock malfunction, etc. You have to babysit this thing if you want to get your clothes done. Its a Kenmore Elite model number 29002000, which at one point I understand had a recall because the drum will become detached and damage everything in its path. All good things must come to an end, they say. My good run with Kenmore products over decades has now come to an end. BEWARE!
Published: February 21, 2015
Christian of Stockton, CA
Source: consumeraffairs.com

It was a great washer to have used for many years in my household. It made
It was a great washer to have used for many years in my household. It made washing easy and sufficient to clean my clothing. Kenmore has always been one of the brands Ive stuck with and will always be. It always provided me with the best washing experience possible. There was never a moment when it didnt satisfy my needs to get my clothing clean. It was an extremely well-made washer that my family and I used for many years. It was compact and did not take up so much space, and we were able to move it from one house to another house easily. Having an sufficient washer made it easy to get all my clothing, sheets, and other things in my household washed quickly. It was definitely great in a big household of people.
Published: October 25, 2016
K of Harlingen, TX
Source: consumeraffairs.com

Just a great all around no nonsense straightforward everyday runner that ju
Just a great all around no nonsense straightforward everyday runner that just keeps working without any issues; that is easy to load and has very little wasted space.
Published: January 15, 2018
Nicholas of Kamiah, Idaho
Source: consumeraffairs.com

Ive never had anything so liberating in my life. The thing is awesome. I al
Ive never had anything so liberating in my life. The thing is awesome. I always go with Kenmore. Whenever my appliance breaks down I always buy a new Kenmore. Any clients that I have its always Kenmore. My Kenmore washing machine is so durable. Ive only had to call Kenmore out one time to come and repair something and it was minor and it wasnt their fault or the washing machines fault. It was my small child climbing on top of it and jumping up and down LOL. And I think if that hadnt happened I would never had to call them. My Kenmore washing machine is so glorious. Its almost like a centerpiece you want to put in the middle of the living room for everyone to look at LOL. The thing is durable as say my clothes many many times. The thing is gorgeous almost like a Roman statue in my washroom.It was a little pricey but thats what you get when you buy top of the line and my mother always says you get what you pay for. Im not going to buy a cheap washing machine that Im going to have to keep fixing and fixing and fixing. I want something thats going to last me about 10 years before I have to put a new part in it and Ive got that now. Kenmore rocks.
Published: November 30, 2016
Jamie of Plant City, FL
Source: consumeraffairs.com

My husband and I purchased a Kenmore Elite HE top load washer in May 2013.
My husband and I purchased a Kenmore Elite HE top load washer in May 2013. The clothes never seemed to be as clean as before and the cycles seem to take too long. After a short time it started flashing the out of balance code constantly, next the washer would shut down, it continued to get worse. I called Sears after a load of towels took 14 1/2 hrs to wash. We had bought the extended warranty that would cover repairs, and laundry service if needed, so they sent out a tech after waiting 10 days. He told me the washers really had a design flaw, plus Sears had sent a part out ahead of time that was totally useless. He ordered a new part, try to do what he could but washer was just as bad with stopping and lucky to even get one load done in a day. He came back after 2 weeks, put the new parts on, first load after he left stopped. I called Sears back and assured me the washer needed struts to prevent being out of balance. Struts came, put on after 2 weeks waiting, put a queen size set of sheets in to wash, it stopped. That load went for over 31 hrs! I called Sears and told them about the problem, they said a new part was ordered and told to hang in there. Really after 6 weeks and it still not working. I told them it was time to replace and they said no and that my laundry benefit with my warranty was only a courtesy and would only cover up to $25.00 a week up to $100.00 max. They dont acknowledge the fact of my inconvenience, the cost of power and water of a washer running for such extended periods of time, but they are not willing to help anymore than that with laundry expense. When I brought up the fact 6 weeks of laundry for a family of 5 would cost more than $100.00, the very rude manager on duty threaten to take the courtesy of the table. There definitely needs to be a class action lawsuit against Sears so consumers can get their money back.
Published: October 5, 2014
Cindy of Rutherfordton, NC
Source: consumeraffairs.com

I used the washer for many years. It functioned well and I typically washed
I used the washer for many years. It functioned well and I typically washed about three loads a day. It was easy to use and my favorite part is that it held heavy duty large loads well and had no problems.
Published: December 16, 2015
Shauna of Stafford, VA
Source: consumeraffairs.com

It cleans very good. Easy to work. Buttons are easy to press and Works real
It cleans very good. Easy to work. Buttons are easy to press and Works really well. Very pleased. I have not had a problem. I wash clothes at least 3 times a week cause I have a newborn. Washes really good. Its small and fits right in the corner of the basement. I really like this model. Its lightweight. I can move it if I need to. I got this on sale but would of paid full price. Was not expensive at all. And it was worth every penny I paid for it. I really recommend this one.
Published: December 7, 2016
Lenny of Tenafly, NJ
Source: consumeraffairs.com

Its very efficient and dries all clothes and towels very well. I dont have
Its very efficient and dries all clothes and towels very well. I dont have to restart it for a full load to dry all the way. Works very well. We purchased it a while ago and its still working very well. Easy to install and it for well in our area downstairs to wash the clothes and towels and blankets. Matches our washer as all appliances we currently have are white. Its not big so theres lots of extra room around our laundry area. Love the size. We spent below expected budget and got a great machine for the value. It fits large loads including more than one blanket to put in at a time.
Published: August 11, 2016
Stephanie of Omaha, NE
Source: consumeraffairs.com

The equipment is very reliable and a great machine. The sound is very minim
The equipment is very reliable and a great machine. The sound is very minimal. The machine is very thorough and my clothes always come out very clean. I would highly recommend it to others. We havent had any issues with the equipment since purchasing it. The equipment has a great appearance. The size is perfect for any laundry space. I highly recommend this equipment based on the appearance. This equipment is a great value. Its very affordable. Well worth the money. Its a great price. I highly recommend it based on its value.
Published: February 20, 2016
Walter of Lexington, KY
Source: consumeraffairs.com

Kenmore 600s series from Sears - This washer was highly recommended by be s
Kenmore 600s series from Sears - This washer was highly recommended by be salesman. We paid more than we wanted but wanted a good quality washer. I regret ever buying this washer. We are a household of 7 and it is frustrating that the clothes do not even get wet when they are being washed and nothing ever smells clean. Please do your research before investing good money and not getting what you pay for.
Published: July 16, 2017
John of Lubbock, TX
Source: consumeraffairs.com

Gets all the dirt out and leaves clothes smelling fresh. No pre-wash is nec
Gets all the dirt out and leaves clothes smelling fresh. No pre-wash is necessary. Just throw in dirty clothes and let the machine do the work. All you have to do is pop the clothes in the washer and let it do all the work. Clothes come out clean every time and very quickly as well. Appearance is very sleek and very modern looking. When looking at the washer you expect it to work well, and work well it does. The appearance fits in my house and looks awesome. A little pricey but what would you expect with a brand new washer. It is definitely worth the price. Dont let the price be the deciding factor for this washer.
Published: June 10, 2016
Kristen of Grand Junction, CO
Source: consumeraffairs.com

I did a lot of research and found that Kenmore was a trusted brand. My husb
I did a lot of research and found that Kenmore was a trusted brand. My husband is very particular about anything we buy and this was no different. It took what seems like forever to buy one but I am glad we took our time. It had a very powerful wash cycle and didnt leave spots on my glassware. It washes very quick and is careful not to harm any of my delicates or top rack only items. Although I wish I had chosen a different color. Also, it could be a little bit quieter but all in all it is almost perfect.
Published: May 8, 2017
Debbie of Brooklyn, NY
Source: consumeraffairs.com

I love the capacity of this washer. Its not too loud and Ive never had a pr
I love the capacity of this washer. Its not too loud and Ive never had a problem with it. It is economical, competitively priced, and easy to use. I love that it has a pre-wash setting for soaking extra-soiled items. I love this washers large capacity. I can easily do a weeks worth of laundry in just 2 or 3 loads. Its sturdy construction makes it easily handle even my large blankets and comforters without any trouble. I dont have a separate laundry room but this machines modern, streamlined appearance and the fact that it is so easy to clean makes it an attractive addition to my kitchen area. The moderate price of this washer and its solid construction make it a great value and a wise and excellent investment. Its price is easily paid off in the first few months of use.
Published: August 11, 2016
Laura of Anaheim, CA
Source: consumeraffairs.com

The performance is great. They made this washer with the best and top quali
The performance is great. They made this washer with the best and top quality in mind. There are so many different settings to choose from and they perform great. This washer is super reliable. It can literally fit a ton of clothes, or even my whole comforter and all the bed sheets together. Its such a great washing machine. The appearance is absolutely wonderful. It looks sleek and shiny and so up to date with the trends today. Its modern and has great technology. I just love this washing machine so much. The value isnt bad at all for this washing machine. You honestly get what you pay for. Its not priced bad at all. But you definitely will be happy with it.
Published: October 31, 2016
Kassandra of Charlotte, NC
Source: consumeraffairs.com

Performs well, clothes come out clean and fresh, lots of different cycles,
Performs well, clothes come out clean and fresh, lots of different cycles, very reliable, never had a real problem with it. Good load capacity and lasts a long time. Very reliable because it has never broken down yet, never leaked, always cleans the clothes extremely well, come out smelling fresh, holds a lot of wash per load, it is a nice looking machine. Good quality, looks high tech and innovative, has a lot of options and buttons to select different wash cycles, nice color and premium looking case. I would have to say that this machine has extremely good value because the price was fair, is reliable, works well, is quiet, cleans almost all stains.
Published: September 14, 2016
Craig of Boynton Beach, FL
Source: consumeraffairs.com

It works great. Its economical with its water usage. This sure is a reliabl
It works great. Its economical with its water usage. This sure is a reliable product. I have not had to contact a repairman, which would certainly be expensive. I really do enjoy and trust my washing machine. I am a very proud owner of a top loading Kenmore washing machine. I used to have a front loader, but it was very prone to growing mold and mildew. My current washing machine never lets me down. I did not have to pay a fortune and there have been no repair issues. I highly recommend.
Published: February 11, 2016
Leigh-Ann of Nashville, TN
Source: consumeraffairs.com

I regularly use my washer and after a few days of testing different setting
I regularly use my washer and after a few days of testing different settings, Ive found the perfect settings for me. After that, this washer has never failed to get the job done. Since I live by myself, this washer is able to comfortably for all of my clothing items with extra room to spare. This makes the washing process easy for the machine and prevents it from getting congested. The appearance is rather minimalist and does not possess any fancy designs. I like this type of design because it helps the machine match any types of surroundings and not bring too much attention to itself. While lacking some features of the most cutting-edge washers, this machine is economical because it gets all the basic needs accomplished efficiently at a fairly reasonable price point.
Published: July 12, 2016
Shazib of Arlington, TX
Source: consumeraffairs.com

It fit a lot of clothes. Got everything clean on the first round. Helps fig
It fit a lot of clothes. Got everything clean on the first round. Helps fight against stains. Use the quick run cycle and it takes 15 mins to finish a load - great timing in my book for a family thats very busy. A little bulky but not too bad. Had it in a small bathroom in a corner - was not in the way just behind the door.
Published: April 8, 2016
Tamra of Colorado Springs, CO
Source: consumeraffairs.com

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