My oven and stove top are great. I never had a problem. True to temperature. Cooks evenly. No issues at all. I would highly recommend this product. I would buy it again in a heartbeat. You wont be disappointed if you purchase this range.

I bought a refrigerator in my price range. I just wanted a nice reliable fridge for all my food and I would have liked the freezer to be bigger. I like the look of my Kenmore fridge on the outside and the room it had for all my food. It was very lightweight, sturdy and very durable. I loved the shelf space it had and the door space for meats, veggies and fruits. I loved that fridge. The only thing I would change is for it to be bigger and Id change the color because I like all black fridges.

The Kenmore Electric Range model #790.9011 is a traditional coil top stove that I purchased in 2011. Within 2 years of this brand new purchase I had to replace a burner fuse. The part costs $30. Within 5 years, there was a flash of light and a small explosion at the oven control panel and then it went blank. The part cost $170 to replace, assuming that would fix it, according to a parts store expert (he was a former repairman). I didnt think it was worth replacing and had to get a new range. The warranty was for only one year on the Kenmore and according to a store salesman all range brands only have a one year warranty today too. Manufacturers online claim that these types of ranges should last about 16 years. I have since found out that although the latest version of this Kenmore stove rates well with Consumer Reports, it is made by Electrolux, which has a poor repair history and poor brand reliability, according to Consumer Reports. It looks exactly like the Kenmore I bought 5 years ago. I wonder if the Kenmore I purchased in 2011 was also an Electrolux model. I definitely dont recommend the Kenmore Electric Range.

Works well and has a nice range of temp. I would buy it again for sure. That you are in the market for a no frills but a power horse of a fridge check this one out. The size is about average for what they used to be. I know now some high-end models can hold a lot more but this is more than enough for the average household. It reminds me of every other fridge that has come out in the last twenty-five years that is the basic model of course. Big white surface to attach all your magnets and school report cards too. The cost is no more or less than the average fridge of that type and size. Of course you can spend a lot more for side by side doors and in door water and ice but those most people do not need in reality.

I have purchased Kenmore appliances since 1962. Washer, Dryer, dishwasher, range, microwave and even an electric can opener. I have complained loudly and often about this washing machine. I have contacted the Sears store where I purchased a washer & dryer in August 2012. The design of this machine is unbelievable and I am far from satisfied. This machine requires that one put the clothes and detergent and/or bleach in with the clothes. The machine immediately locks and fills with about a quart of water. Meanwhile, the clothes are setting in strong soapy water or bleach for over a minute. Subsequently, it results in spotted and ruined clothing, towels, sheets, etc. In addition, you can only wash clothes in the delicate cycle, to prevent ripping and shredding of laundry. Once the cycle is finished, one must go to the rinse/spin cycle in order to add Downy. This wastes water.Finally, I was directed to Repair Service where the Rep told me that the cost of a one year warranty was $80.00. She said that I only had to pay her $49.99 at that time and to give a check to the repairman for the additional $30.01 on the day of service. I thought it odd that she would not allow me to pay the entire $80.00 while on the phone but went along with it anyway. I was in TOTAL SHOCK when the repairman told me that I had to write him a check for $80.00. I explained to him what the Warranty Rep had told me and he said that the Warranty was $49.99 per month with an $80.00 deductible each visit. Who in his or her right mind would pay $599.88 for a contract on a washing machine? One could purchase a top of the line washer for this amount.SEARS IS GOING OUT OF BUSINESS AS A RESULT OF POOR SALES (I WONDER WHY). Do not make any purchase from Sears because the motto on the doors of each store say, Satisfaction guaranteed or your money back is not worth the ink that it was stamped on with! Sears has promised to refund me $49.99+$80.00+$30.00 gift card. This paltry sum does not even begin to reimburse me for all of the discolors clothes, towels, blankets and all of the discolored clothes that have been ruined by this machine! My attorney (Consumer Affairs attorney) is filing a lawsuit in federal court. If anyone else wants to join in on this lawsuit, you may e-mail me! Do not waste your time trying to deal with corporate because they will do nothing to help you. I am 71 years old and was not told of the bad features on this machine.

I had not used the oven for a few months in the summer. Went to bake something and the house smelled like burned plastic. All kinds of weird noises like popping and banging were happening. It really freaked me out and made me feel it was not safe to operate the oven and will not. Looking to buy a new one. The stove is 10 years old but if it were newer, I would not be happy and go after Sears. I am not sure if I am satisfied or not because I do not know the life expectancy of a range.

In November of 2014 we purchased a Kenmore Elite 790 series oven from Sears. On June 12, 2017 the unit caught fire and burned the control panel to a molten mass of wires. Except for extraordinary presence of mind killing the electrical circuit we would have had a serious house fire. I contacted Sears and they refused to repair or replace the unit because it wasnt covered by their warranty. So now I own a $2000.00 range which is apparently only functional for 2 1/2 years. Needless to say I could have leased a range for less money and at least the leasing company would have replaced it. I will never again purchase from Sears.

Today I turned on the Kenmore Elite stove and there was a bright flash from behind the stove and a puff of smoke came up from behind. The breaker immediately tripped. I called the Sears number and was transferred to your their call center 1-800-469-4663. I talked to a very pleasant woman who informed me that my warranty was up on November 9th and there was nothing she could do for me but schedule a service call. The earliest date was Friday. I asked if I could speak to a supervisor and was told they were not given the authority to change anything or help any farther. She told me this was my best option. Thursday, Thanksgiving I have a house full of family coming and no more Sear oven to use. My hope was Sears could stand by their appliances and in good faith be able to fix the problem. We have purchased thousands of dollars in Sear appliances, mower etc. One year and done on your top of the line appliances doesnt make for the bestadvertisement. I hope you can find it in your budget to rectify the tight spot Sear will be putting us in.

Love this ice maker and cold water. Very economical also. Has shelves that you can move to suit your needs and easy to clean. The side of the refrigerator has so much room for milk, soda. They can fit any size soda bottle. Its 25 cubic. It is fantastic and meets all my family needs. You can arrange the shelves for height to fit your family needs. It has 2 drawers on the bottom for vegetables and cold cuts. Its freezer has loads of shelves and a huge slide out bin on the bottom. It freezes excellent, nothing is ever soft. I own the stainless steel one. It is very attractive and easy to clean with Windex and paper towels. I love the sleek modern look in my kitchen. It goes with any color on any other appliances you might own. It really looks like an expensive appliance but it was very reasonable price at my Sears store. It freezes very fast so food is not ruined and nothing has to be thrown out which saves you lots of money in the long run.

I tried to contact customer service and was transferred 6 times, then hung up on! The Kenmore Elite Range of 5 years almost burned my home down this morning. When I called to ask for assistance to determine if the range was safe to be in my home, they wanted to charge me $25 to just talk to someone! Then, they wanted to charge me $89.99 to send some to my home! Yes, I am furious that this company just wanted to collect money and would not help. My home has smoke damage, which I now have to clean due to the malfunction. I will never purchase a Kenmore product again!

I was a little skeptical at first because of the model of the fridge. However as I later found out, the fridge fit more than I expected, worked better, and saved my family money. Its durable, long lasting, and has more than enough space to fit anything in your freezer, fridge or what have you. Its sleek, interesting and reminded me of a futuristic type of refrigerator which indicates to me that the future of fridges is bright. Though I thought this product would be way out of my price range but with the help of a salesman, this turned out to be an incredibly easy to pay for product. I would honestly recommend this fridge to anybody.

Yesterday we had our Kenmore elite refrigerator repaired yet again. Ice maker issues again. Repairman put in a new ice maker that now only has 2 screws that hold it in whereas there used to be 5. Therefore when the water came in to the ice maker it didnt go into the cup/tray instead just spilling all over. He turned off the ice maker and told my wife to have me turn down the water pressure when I got home and left. The ice maker is not screwed at the top allowing it to tip away from the water line and making the water spill. If I turned down the pressure it would be worse. We spent $20,000 at sears in 7 years - craftsman rider and garage door openers, Kenmore fridge, microwave, dishwasher, stove, washer, dryer. A treadmill and vacuum cleaner. All in 7 years. All Kenmore was elite series. Problems with fridge were almost immediate. We have a light fixture meltdown, complete freezer ice up, control board changes, several ice maker issues, water dispenser always slow then stopped working. Complete shut downs with error codes. Most of these I have fixed myself, including yesterday’s episode after he left us high and dry. Even had a wire break smack dab in the middle of the water dispenser door that we were told could not be fixed because the doors are sealed at the factory and cannot be opened up. How does a wire break inside of a sealed door unless it was damage when being installed? Said I would need a new $800 door. My wife and I managed to peel open enough of the door to see 2 wires that had very clear slice marks in them one being all the way through. We fixed them and the water dispenser worked like it had never worked before. Those 2 wires were cut during manufacture and hung on by a strand or two till finally letting go and then no more dispenser. Microwave tray would clunk and tip every time it went back and forth till I figured out the wheels were on the arm wrong and once I switched them it has been fine. Dishwasher needs to be run twice per load to get dishes clean. Stove works great. New washer sometimes stops mid cycle and says no H2O. Consumer reports says by Kenmore Elite. Well I will tell you they dont know crap. I have almost no Kenmore appliances that work without problems, spent about $9000 on them, none older than 7 years some as new as 1 year and I will never consider another. We used to buy everything at Sears including a Dyson vacuum (love it) and a Nordic track treadmill (very good) and all my craftsman hand tools over the last twenty five years. No more. I am done. They have done almost nothing to help us or to keep us as customers. When Sears finally goes out of business (been hurting for years) I am going to call the customer service center and laugh at them. Goodbye Sears and I hope you’re gone soon. Kenmore is trash!!!!!!! Sears does not like their customers, just their money. They got mine, for the last time.

The oven racks of my Kenmore model 790.36723603 fall off the middle tracks. This is not an isolated occurrence. Many people are complaining of the same problem online. It appears that the oven walls are bowed due to the extreme heat of the self-cleaning cycle. It is obviously a safety issue when removing hot food. These ovens should be recalled or repaired at the expense of Sears due to a manufacturer error. Sears is not taking responsibility, only suggesting the purchase of new racks.

During the rebuild of our house we wanted to go quality, so we thought. Our kitchen was stocked with the Kenmore Elite line. Dishwasher, range and refrigerator freezer. Well here we are 2 and 1/2 years later and the Elite has already worn off, with any warranty of course. The dishwasher on the blank, out of warranty. Now the fridge is no longer cooling and you guessed it out of warranty and extended warranty. Still waiting for repairman to assess whether to repair or replace.

I am very dissatisfied with Sears. I believe that the quality of your appliances has declined & you are selling service contracts that you cant honor. I have bought Sears products for years & have seen a steady decline in the products & the services. I have had difficulty with my kitchen range & a service contract on my refrigerator, & a lawn tractor. I have waited for a service call for weeks, then the service people are late, or they cancel repeatedly. I have had multiple calls for my Kenmore Elite dual fuel kitchen range, which I believe constitutes a lemon & should be replaced. I have called Sears a number of times & spoken with people in supervisory positions, to no avail. I have decided to go public to warn others.

I have always purchased Sears Kenmore appliances - refrigerator, dishwasher, stove, washing machine. Love them. I was sorry To hear that Sears closed down all the stores in New Jersey. I bought their products for many years and trusted them.

I was just reading the last post on this website from David of New Gretna, NJ. The same thing just happened to my husband and required stitches as well. This is shameful! Our range is also a Kenmore stainless steel. It is two years old as well. My husband did call Kenmore regarding his injury, they indicated they are going to send someone to our house to look at the stove. I was very shocked to see the first post of the same injury as my husbands! Awful!

Kenmore Elite Double Oven Range 7909731 - I would rate this and Sears customer service at -0- stars if I could. Purchased this range in November 2016. I do a good bit of baking, so paid to upgrade to Kenmore Elite convection double oven. I have purchased Kenmore appliances for over 25 years with no issues. This will be the last one. Began having issues with the convection ovens fan not working or maintaining temperature in December. Raw AND burned cookies. First service call in January. I was told there was nothing wrong with the temperature after the tech shot his laser thermometer in there to check, says I have to wait 15 minutes after the oven SAYS its preheated to the set temperature and that I shouldnt put more than one thing in the oven... what? Thats why you pay more for convection!He replaced some screws that were sitting in the bottom and left. Whatever... tried baking muffins didnt rise, raw middles and burnt outsides. 2nd service call. The day tech was supposed to be there calls and says not coming, will order a new control panel and reschedule. After replacement, baking takes at least 20 minutes longer than recipe indicates, overbrowning outside. 3rd service call. This tech tells me the oven is 25 degrees over what it should be and recalibrated. Next baking attempt, the temperature decreases to 180. Ok, Im thinking maybe I hit something. Next day, baking again. Preheats to 350 and then starts beeping, flashing error codes FJ5. a locked and a 9 with ... Call Sears, tech scheduled for next day between 8 am and 5 pm, will call 30 minutes before arriving. Calls me in driveway and says he will not wait, will not come back and they are not allowed to call before the first call. Was on the phone at least 6 times with Sears customer service. When the tech comes back 5 DAYS LATER, hes never heard of the error codes and is ordering the same control panel that was replaced 6 months ago. This is ridiculous. I will never buy from Sears again. The lack of customer service is appalling.

Kenmore Electric Range Model 790.9742 - Purchased in April 2010. The racks are no longer and it collapsed during the cooking process due to the oven liner warping and bowing out. Repairman says it is unrepairable and there are no racks available to fix this problem. Sears tells me this is an isolated problem and they have never heard of this problem before. Really?! Its all over the internet on not only Kenmore, but LG, Jenn-Air, Whirlpool, and other brands made for Sears. All Sears will do is give me a 20% discount off a new stove because I did not buy the extended warranty. I sincerely doubt the extended warranty would have covered an oven liner since it is not a replaceable part. It is part of the oven, according to the repairman. I was nearly burned when I pulled out a casserole to check on it. Dutch oven also fell after a few hours while it was cooking in the oven. Luckily, the door stayed closed and the Dutch oven fell straight down. It could have caused a major grease fire. Sears refuses to admit there is a problem with the steel used in the oven liner. Sears no longer stands behind their products. They say they are sorry. I am disappointed in the longevity of my stove. Well, yes, it is only 2 1/2 years old and this shouldnt be happening. It would have happened sooner had I used the self-cleaning oven feature which I have yet to do and it would have caused additional warping and bowing. I have an oven I paid $1000 for and is unusable because I, more than likely, will get burned or a fire will happen due to these racks no longer fitting.

They came with my house and were 8 years old. 6 years later they are still working great. I have a Kenmore fridge, microwave, electric stove, dishwasher, electric washer and dryer. I would highly recommend these products to home buyers who want quality products that will last. I have not had to call a repairman for any of these products. When it finally comes time to replace these appliances I will replace them with Kenmore products because of how great my current appliances have been.

I purchased a Kenmore stove in September of 2013. The other night after baking a pizza, I turned the stove off by pressing the Stop button on the control panel. The panel started to spark, and then caught on FIRE! I was able to put the fire out, pulled the stove away from the wall, and removed the back panel. The control panel was completely burnt. Sears informed me that I should have bought the Master Protection Agreement for circumstances like this. It is 2 years old. Sears refused to stand behind their product and Vanessa, the company rep, informed me that I should have had it serviced yearly like it states in the manual. Nowhere in the manual does it recommend removing the back panel and checking the motherboard to see if it might potentially catch fire. Sears only attempt to make this right was to try and sell me a protection plan in case it happened again. An internet search showed that Kenmore stoves are known for this problem, but nothing is being done to correct it. I caution any buyer, DO NOT PURCHASE A KENMORE STOVE, and I would highly recommend that due to Sears lack of concern, do not purchase anything from this company.

After 20 yrs with my old Kenmore I just bought a new machine through Sears Can...I deliberately did not buy an HE. I am a weaver and when I finish things Ive woven, I need to control the washing process. I did not realize that the lid-lock is continually in effect. Stop the lock and I cant watch the washing process. Then I discover there is no soak cycle. (I also run a small guest house and towels frequently need to soak before a wash cycle.) What designer/programmer, in his infinite idiocy, chose to set the default at empty?! This is moronic! Fill the machine and get distracted and leave the lid up--it empties. Realize I set the wrong cycle and change the dial--it empties. Close the lid and let it sit--it empties.Add to this the fact that the towels are NOT coming out clean. I have tried different cycles, more detergent, hotter water. I have washed twice. I have let things soak. (Put the drain hose into the machine, let it drain back into the drum, pull the electrical plug. Let sit. Put hose into clean garbage can, insert electrical plug and now, even if I want to wash, it drains--into the can. Start from beginning and bucket soapy water into drum as it begins to fill. Start wash. For this I paid nearly $700 CAD tax included. Im putting it on Kijiji as soon as I can find a Speed Queen replacement. And am trying to get my old machine back in service until then. Never again, Kenmore.

I have owned by Kenmore Washer and Dryer for over 20 years. It has been reliable and I have had only a couple minor issues with them, but not bothersome enough to call for repair. Occasionally, in the washer, a load will become unbalanced and because I am not strong enough to adjust the feet on the bottom, I just rearranged the clothes inside the washer to stop the loud banging noise. With the dryer, the only issue I have is that it seems that the heat sensor might be off a little because it feels to me like the dryer is always drying on a high setting not matter what setting I select. To deal with this on my delicate fabrics, I dry them on touch-up which is a somewhat cool setting. But I would say for owning these appliances for over 20 years, I am very satisfied with them.

I have not been able to speak to anyone. I have sent an e mail. My five year old oven/range sent a huge spark out of the circuit board when I turned on the burner with the slow cooker. All inoperable now, no oven or burners. As I live alone, this was hardly used, as a family would use the oven.

After MORE Consumer Report Research (and you have to pay for this), for 2016 Microwave / Convection models, CR rated the Kenmore Elite 79080373310 an excellent unit out of the ones tested. I ordered it Thanksgiving morning, it was installed today 11/28. The convection oven does not reach temperature. Thinking the thermometers were bad, I went out and purchased a new one tonight. The Convection oven does not reach temperature. I called Sears (the Worst company to try and reach a department), after being transferred to the Philippines over and again, I was told a technician was schedule to come out on 12/12. Guess what, I am not waiting 2 weeks for a tech to come out to tell me the part is on back order. I want the unit exchanged immediately! What kind of junk is coming to consumers that we have to deal with this? They want me to wait 48 hrs to hear from the installation team.Updated on 12/19/2015: Continuation... Sears came out on 12/12 to replace the non working Kenmore Elite convection over the range unit. The installers did not re tape the exhaust vent and the vent air is being circulated through my cabinets. The new Kenmore Elite convection does NOT WORK! Once again hit 350/450 degrees (to check temp). Youre lucky if the temp gets to 300 degrees (yet the unit said it reached temp). I asked for a service tech to come out to verify that the oven was not getting to temp. Bob came out, tried to give me a line of bull that the electricity was not good but I immediately called an electrician who said The tech is trying to snow you. Dont believe him! Bob went on to say that the heating elements are located in the left rear causing uneven heating where the left will get done first and the right side would take more time. Bob went on to say that ALL the GEs and Kenmores he has worked on and as a matter of fact, all the new microwaves are NOT GETTING TO TEMP. He said most people use it to reheat, make popcorn, make a pizza. They dont bake/roast in it. Well my thinking this is FRAUD AND FALSE ADVERTISING as well as UNSAFE. Poultry, meats, etc. need to be cooked at a certain temp. If some inexperienced person follows a recipe... put in at 350, bake 25 minutes and takes it out to eat it, the poultry, meat will not be cooked because at 350 youd be lucky if the temp gets to 250. This is now my second Kenmore Elite and they are suppose to come out today between 1-5pm to install yet another 3 new Kenmore Elite. I am beside myself that Bob said all the GEs he installed in Monsey, NY are having the same problems. To me and my opinion, that means that the vendor who they purchased the heating elements is selling bad stuff. Where is quality control in the companies who are selling these products? In addition I feel that each time they remove/install, they are weakening the cabinets that the units are being installed in. Where does it stop? Who needs to take responsibility? There should be a recall on these and/or the companies need to send out a tech at their own expense to have the microwave/convection tested. To see that they reach temperature. This is UNSAFE for people wanting to bake or roast in the units.

We have the Kenmore range model 790. It is five years old and has died. We tried having it serviced by Sears and they told us that they no longer service Vail, Co. We put our money and faith in their product and are disappointed in the response. This stove is not worth buying nor will we further shop at Sears or purchase any of their products. They do not stand behind them!

When my stove was less than 2 months old, I did a self clean and it destroyed my oven, couldn’t even see through the glass. It actually looks like someone sprayed it down with mud then baked it on. They replaced the glass. 2 months later I did another self clean and the same problem. Can’t get sears or Trans Global to help me with this, they say I should of cleaned my oven before I self cleaned my oven. I WILL NEVER BUY KENMORE AGAIN!!!

I have owned all Sears appliances for the last 33 years. Until now I will no longer purchase them. Our electric range 790 was on preheat and began to flash lights on the clock screen off and on then made a loud pop noise. Started to spit sparks along with loud static noise. Then fire came out the back and black smoke. I had my son help me pull the oven away from the wall and unplug it. If I wasnt home when this happened I dont think I would have a house to come home to. I will no longer buy any Sears appliances.

Last night, we heard a loud noise and went to the kitchen to discover the glass door on the oven had shattered. No one was in the kitchen at the time and the oven had not been used for more than 24 hours. Sears says there is no recall on this. I have seen lots of comments from other people that have the same issue. We did not buy the extended warranty, so our 2 year old oven is now worthless. Sears offered to send a tech at no charge to come to my house but we will need to pay for labor and parts. If this was just a part that stopped working that would be understandable, but exploding glass on an appliance that is not being used seems like a defect to me.

Door storage was fantastic. Ice maker did not take up a significant amount of door space. Being able to alter the configuration of shelving was a nice feature as well. However, will never buy a side-by-side refrigerator again due to lack of freezer space. We have chosen to move to another model but did not purchase a Kenmore in the last purchase. Cost of the refrigerator and the competition of other refrigerators examined was well within our range. We also chose this refrigerator because it was our first personal refrigerator purchase and seemed to be a great purchase.

My Kenmore dishwasher was very fast and it did not make a bunch of loud noises like some dishwashers that I had owned prior. This specific model dishwasher had powerful jets. I cant recall a time when I owned my first Kenmore that I ever had to run my dishes through a second cycle. They always came out looking crystal clean. The dishwasher came with my first condo I bought and for the five years I lived there I had absolutely no problems at all with it. I own a Kenmore now because of it. I was told by the previous owners of the condominiums that the dishwasher and oven were brand new and had been installed a week earlier.

Kenmore Elite dual oven Electric Range Model 790. Purchased this stove in late 2009. Within months, the touch sensors on the back panel would work only intermittently. Called Sears to have repairs made to my new stove and they walked us through pressing lots of buttons on the display board to reset it. Problem persisted, but didnt have the time/energy to look into it further. Months later, the top oven stopped working correctly. Not sure what happened, but anything we cooked was raw on top and burned to a crisp on the bottom. A few more calls later to their service department where, once again, they walked us through the process of turning the top oven on to as hot as it would go. Recording the temperature using a thermometer we had to place in the oven, turn the oven down, wait for it to cool down, record the temp, etc., etc.Again, we gave up and decided my time is more valuable than a working top oven and had already spent HOURS on the phone being shuffled around from department to department (Warranty Dept, Customer Service, Customer Solutions, Home Warranty, back to customer Service where I was transferred incorrectly back to Home Warranty...). So, we lived with an intermittently working board and now a clearly improperly heating top oven. BUT - we didnt buy the extended warranty so we were now out of luck since a year has since passed.Fast forward three blissful (not) years with this piece of crap oven and we start to notice that the racks in the bottom oven seem to be very loose. Hmmmm. Take all racks out, rearrange them thinking that perhaps they have designated slots in which each rack fits, but they all seem to have the same problem. On the phone to Customer Service we go... And again we are transferred all over the organization until finally we land upon a person that might be able to help me. IF we are willing to pay $280 for a service contract upon which they will send a tech out to make repairs up to $500. If I dont want to go that route, I could always sign up for a Home Warranty ($55/month for 1yr contract or $35/month for 1yr contract for appliances) OR a Service Smart Agreement - again for repairs UP TO $500. After that, I pay for it... Oh yeah, I had to pay either a $90 or $60 service call each time a tech came out.At this point, my life is getting shorter and shorter and I decide I cant spent any more time being dragged around by the nose by Sears any longer and wave the white flag - until one day, I leaned down (to the floor, because this is where the bottom oven is) to lift a roast out of the oven and the racks suddenly collapse spraying bubbling, scalding juice all over the front of my arms, chest and legs. The oven walls seem to be expanding every time we turn this thing ON! Im now down to ONE rack in the bottom oven, a non-functional top oven (unless you like your cookies and biscuits raw on the top and charred on the bottom) and an intermittently working sensor - that, by the way, I rely on to use the top burners. If I could give this stove - and Sears Customer Service (Im looking at you, Cheryl) negative stars, I would.I tried today to give it one more go at getting this thing serviced by Sears since the aluminum foil that Ive had to wrap around the sides of the racks in the oven (so that they will take up some space and not collapse on me under the weight of a casserole dish) is going to need to be beefed up soon, but it was once again fruitless. I spent HOURS on the phone going through the merry-go-round of transfers from one department to another and in the end, spoke with NINE different people in different departments until I ended with the above esteemed Cheryl in Customer Solutions who listened patiently to my story (which, by this time I had been a little sick and tired of reiterating) and went on to tell me that since I hadnt purchased an extended warranty through them that I was out of luck.Really? Even though my first call to complain about this happened within months of owning it - when it was under the one year warranty? Again, she called to my attention that I never even had a service person out to my house. Yeah, no kidding Cheryl, because they had ME to do the work for them - which I did, by spending hours over the phone pressing this button, relaying the info to the tech on the phone, pressing that button, relaying the info. etc, etc. Sears did a really good job of stringing me along long enough that I was out of warranty and they could wash their hands of the whole thing.For generations, my family has been die-hard Sears appliance customers and have always had excellent products and service. That is a thing of the past. Get you in, sell you the appliance, and get you to spend even MORE money on a warranty. God knows one shouldnt expect a $2000 stove to last longer than a year... Ill be buying my appliances locally from here on out.

I had a Kenmore refrigerator several years ago which lasted a very long time. It had several different compartments so you could squish this on many different levels which made it easy to organize and arrange things. The top shelf could be placed really far down so that you could place large jugs of water, soup pots or other crock-pot type of devices there with no problems plus you could fit even a large turkey roaster in there during the holidays. So, I would not complain about the spacing. The refrigerator itself was very quiet. I could barely tell that it was running. You could easily adjust the dials inside to change the temperature of the refrigerator or freezer. There was no frost build up in the freezer ever. I would suggest this to anyone.

This range has a vent in the rear area of the burners. When I run the oven, very hot air blows out into the room from the oven. It is so hot that I cannot use the oven at all during the summer months and have burned my fingers by touching this unused part of the range too. I live in the CA central valley and have good air conditioning but it heats up my whole kitchen, running for up to 30 minutes after the oven/broiler has shut off. The manual confirms that heat from the oven comes thru the vent. I have never had a gas oven that does this. I paid $1274.99 plus tax & delivery for the stove in December of 2011 when remodeling. I had hoped for a good stove to last for a long time. Secondly, when you set the oven for 350 Degrees, it runs so cold that I have to set it up to at least 375 to complete the baking. I am so disappointed with my purchase that I have decided not to buy any more from Sears.

I have always preferred an electric stove over a gas stove. I had my stove and hot water on propane so I decided to do all electric and thats when I purchased the Kenmore electric range. I have never owned a glass top stove that didnt have the coil burners. There really wasnt any other options. I learned that if you spill something on the stove while cooking on it to make sure you clean it up before you use it again because it is a lot harder to get it clean if you keep cooking on it. It cleans up great as long as you clean it after every use. It has a convection option instead of just bake selection which I use most of the time because its faster and it cooks more evenly. It also has one burner that is called turbo boil. When you use that burner it boils within less than 1 minute. It is awesome. Really cant think of anything negative. I would highly recommend the Kenmore electric range. It is the best oven I have ever owned.

Kenmore Elite Electric range: After running the pyrolytic cleaning cycle, the inner liner of the stove has warped. Except on the lowest level the wire racks will no longer support a load. I place a pan on the middle level (usual for baking) and the rack collapses!I paid Sears (~$100) to send a technician to diagnose the patently obvious problem. Still, they wouldnt do anything (out of warranty) except perform a $1,000 (my estimate for parts & labor) repair that would simply replace the warped parts with more of the same to repeat the performance after another cleaning cycle. I’ve sent letters to the president of Sears Canada, no luck. I have plans to fix it myself. I hope Sears keeps bleeding red ink. Sears will never sell me anything else!

Kenmore Elite model 790 789 02000 - Bought a 5 year old home - oven not working - $495.00 to repair. Needs 1 ignitor, 1 controller, main PCB to be replaced. This was only a summer cabin, oven seldom used and its broke already. Will have to wait to repair or buy new as still have 2 Mtg.

My wife was baking cookies in our Kenmore oven. Thankfully she, her friend, and both of our kids were not standing near it. All of a sudden, for no apparent reason, the glass on the oven door exploded violently sending pieces of glass flying up to 10 feet away from the oven. Fortunately, our kitchen island took the brunt of the explosion. We were amazed to find thousands of pieces of glass lying on our kitchen floor.

We purchased $6,000 worth of Kenmore appliances in 2013 for our new kitchen. The inside sticker in the microwave indicates it was manufactured in China in July of 2013. On December 14, 2014, I opened the microwave and discovered the inside glass on the door had shattered for no obvious reason. I was not using the microwave. I had been cooking on the stove top, but have no idea why it would have shattered, unless there was too much heat? This is obviously a manufacturing defect but when I called Sears, they required I purchase at $259 warranty, even though the product had been installed 14 months ago. This is on top of a two-year-old top load high efficiency washer that wont start without unplugging and replugging in the power source and a refrigerator with an ice maker that was installed wrong and caused much damage from the water leaking. WILL NEVER PURCHASE ANOTHER KENMORE PRODUCT.

Mom always used and spoke positively about her Kenmore appliances. My initial expectations were met because the appliance was very nice and looked very good. The refrigerator was installed easy. Also, all the drawers and compartments were easy to understand, and clean. I like the reliability - never had refrigerator repaired. I like the ergonomic handle - easy to open & easy on the hand. I like the effective crisper drawer - keeps produce fresher. I like the temperature control dial, can turn temperature down when I am gone for an extended period. However, I would improve the length and width of some compartments on the interior door to fit a wider range of containers. I would also improve the seal on the door because it no longer seals closed as good as when it was new. I would make the entire refrigerator scratch proof.

We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.

I bought the Kenmore Dishwasher, in fact, I bought all Kenmore appliances because they work great and last for years and we get superior service on them. I have had my appliances for over ten years and they still work great like new, no problems. It has featured of being able to have heat on or off, having the arm on top and bottom, quietness. I like the silverware basket because its on the side and not the middle which gives you more room. I also like that my top rack is deep. I wish it had a self-cleaning feature like an oven so I could run it once a week to keep the power wash free of debris. We live where the water is hard, it would be nice if it had a built-in water softener that you could maybe change a filter out so I didnt have to buy additives to keep them from spotting up so bad.

I bought sears Kenmore Elite appliances and have recommended to many people to do so as they support veterans. After a little less than 2 years my ceramic top just cracked for no reason. I had my normal cleaning product which I use every night on the stovetop and when I wiped it the next morning it was rough so I thought something had spilled there. Not so! There was a huge crack (like a spider web) thru the entire right side. When I told sears the person said to me, thats what happens if you dont buy the extended warranty! I will continue to fight this obvious manufacturers error!

My Kenmore oven has given me nothing but very good results. I use the oven several times a week using it for various items from fresh to frozen entrées. Package instructions work exceedingly well.

Purchased a Kenmore Elite Refrigerator 2.5 years ago. 3 Months ago the Ice maker started dripping water and freezing up. Cost 270.00 for a repair person to come out and realign the water feed to the ice maker. Now the entire unit is not getting cold. $400 worth of parts and a bill to me for $367 plus $99 service fee. The Kenmore Elite Over the stove Microwave purchased a 14 months ago, fan was staying on. Service fee was going to be an additional $249 for the service technician to look at it while he was already at my home. The phone center where you had to call would not discuss any other options and even had the nerve to keep me on the line every time I called trying to sell me a home warranty on appliances that are less than 3 years old!!!Is that what we can expect from Kenmore? For their products to not even last a year after warranties run out? Based on the cost of the $500 a year warranty and $249 service call repair costs they must believe that their equipment will break down at least twice a year for the warranty to be effective or save the consumer money. I Think I will try another Brand.

Purchased the Kenmore Electric Range Model #790-94182310 in March of 2015. Used mostly the top, some baking but no more than 10 times a month. Babied this range! Wiped up any spills myself. However had a spillover and decided to do the first self-clean. Range is 1 year and 8 months old. The error code came on flashing F-10 on the display. I hit the off button but the F-10 continued to flash. Turned off electric supply at the breaker. Never had a ring or anything other than the F-10 to alert me. By the time it cooled, I had done the research for troubleshooting which was very helpful through YouTube by a Sears technician. We learned there was probably a temperature sensor problem. We also learned how to test it and the control panel. After removing the back panel, we discovered they both were heat-damaged. Part of the control panel was blackened by fire. The odor that I smelled and thought was the cleaning, was the plastic around the panel and the elements within the control panel. Called Sears - they offered to send a technician that would cost $89, then of course it would need the parts. Didnt bother finding out what that would cost. Did not buy the extended warranty. Who would have thought that the first time you self-cleaned an oven it would catch something on fire!!! Very unsatisfied. We are going to attempt to fix it ourselves but we do not intend to ever purchase Kenmore again. Loved my KitchenAid that I had for years and only got rid of it because it was black and I wanted to change to white. Needless to say, we are angry. Also said they could not find where there was a recall on the range. Gave me another to call which I will do. Now to hope for a recall which I feel is necessary!!! I have pictures but for some reason says file type not accepted???

Yesterday while baking, the inner glass door of my 3-year-old Kenmore oven exploded, sending hot glass shards onto my kitchen floor and into the oven. Has anyone begun a class action lawsuit regarding this product? I have read numerous online reports that Sears does not back this product by repairing or replacing the oven door or damage to the owner. I attempted reporting to Sears customer service and was guided to how to dispose of the oven.

I do not recommend anybody buying Kenmore products from Sears. They seem to care if you have problems but all theyre doing is giving you the runaround. They use ARS for their warranty claims and which they are rude and just plain liars... I have taken a day off work as they require a 9 to 5 window for an appointment.After calling Sears three times during that day to say I havent heard from the contractor all three times they (Sears) confirmed yes he is coming. The last time I contacted ARS myself as now Sears is closed. They told me he wasnt coming, so a day off work wasted... This has been going on for 4 weeks now, so my conclusion is I threw the Kenmore range out of my house and purchased a different brand. Take my advice. Do not buy Kenmore products. You will be disappointed if something goes wrong.

Unhappy with the vent design on door of oven. Difficult to clean and when something is spilled, it runs inside door rather than out.

Kenmore Elite model 790.9750 - Purchased this Kenmore Double Oven from Sears in 2011. The bottom oven racks are not holding and the ridges that hold the racks have rusted. This is dangerous as it causes hot messy spills and burns when the racks and pans fall to bottom. Sears and Kenmore both deny it is a problem and one sends me to other with complaint. I know this is a problem for many of us consumers that bought these ovens. Frustrated.

I have always trusted Kenmore appliances to deliver value, performance and reliability. The fact that they are readily available in most areas in America matters since I move a lot. Its nice to know a dealer is nearby for necessary repairs, or more likely, to buy a newer version. There were many models to choose from so I could get the one that fit my apartment situation perfectly. I had a basic model and it was a size good there but also transitioned to my first house with no problem. It was very easy to clean, and keep clean. However its always a battle to chose between amount of features versus price. And more variety in shelving arrangements would have been nice. Gallon milk jugs and 2 liter soda bottles are a challenge in smaller fridges.

The product in which I have purchased and used for the past 4 years works great. I have no issues with them at all. Kenmore is a great product that continues to innovate and produce fantastic product of all price range.

I have friends and family over a lot, so I have dirty dishes and pots often. I never have to worry about the dishes coming out with food still on them, or my pots. Being single it is perfect for me. Even though I entertain a lot, it handles the big loads, sometimes with space left for more, and I rarely have to worry about a second load. I love the color I chose, gold or yellow because my kitchen is yellow, my stove is yellow, my refrigerator is yellow, my walls are too! It matches just perfectly. This is my first one, and I have never been so done with handwashing. It was worth every dime I paid for it! A definite asset to anyone, you will never handwash again.

This range has given us problems since the beginning. The racks dont slide well and can cause burning because they get stuck when trying to move them in and out. The range was almost brand new and I had to have the panel with controls replaced because it cracked, then a year later we had to have the whole cook top & burners replaced. Every time I use the self-cleaning feature, the top of the oven door gets a burn mark on it so now it is all brown making it look terrible in our new kitchen. It even melted the whole side of our microwave on the counter nearby in the self-cleaning mode. I had a tech out and he said it was safe and just to keep using it. I dont feel safe and it looks like trash. I called the resolution hotline and got a person who was from another country and I couldnt understand him so I asked for the corporate office. I was put on hold then disconnected immediately.I called right back and again, got a person I could not understand... She refused to give me the corporate number but transferred me. Now they tell me it should be safe and the burned top of the oven door is just cosmetic and they will not replace the door or the range. This is unacceptable and no consumer should have to accept having a range in their new kitchen that is brown and burned. The fact that it also melted the microwave nearby on the counter, does NOT make me feel safe in any way. The representative said I had to have 4 documented service calls for this problem and that the tech that was out to check it, stated it was safe. It is the most frustrating thing & I will not purchase any Sears products in the future, nor should you!

All my appliances have been Kenmore. Its always been a product I have trusted. My parents and my sister always buy Kenmore. We built our home and my husband and I had to decide where to shop for our kitchen. We both agreed Sears. When my dad had to replace his stove I told him to go to Sears.

Kenmore Dishwasher works great. I have no problem in all the years I have it. Its been 10 years and I only had it service once. Its so easy to use. I only used it once a week and my children also use it. The size of it fits all my dirty dishes plus pots. Sometimes I have lots of plates and pots that I thought would not come clean but when it was finished they were spotless. The dishwasher matches everything In my kitchen. Its stainless steel and so is my fridge and stove, and mostly it does a great job. After 10 years it really is a great dishwasher. I would recommend it to anyone.

I purchased a Kenmore brand oven approximately four years ago and this evening while preparing dinner, the glass door shattered all over my kitchen. I now see at least 100 online complaints for the exact same issue. I plan to visit my Sears store tomorrow but am not hopeful after seeing the anger and frustration of those with a similar experience.

Purchased oven in 2013. Worked well for a while, but now I am having a problem with the controls. Recently, the oven control panel has started flickering and will not completely shut down when the ovens timer reaches zero. Big disappointment!

It worked wonderfully. It is high quality. People really enjoyed their Kenmore refrigerator. It is an upright freezer, it is good for a small to large family, it is good to put in pantry or cellar. It has one door, 3 or 4 shelves. It has shelf on doors, plenty of room for extra meat or vegetables. You could place just about anywhere. Its energy efficient, too. The price range would be about 600.00 to about 2,000 dollars with 5 year warranty which would replacement parts and labor to fix it or a refund or replace with same make and model. I would recommend, it was a great idea to buy and use.

Bought our Oven 2009 (Kenmore Elite)... Dec 2013 turned on the Clean Oven, and after two hours heard a loud pop. Could not open oven, because it was on clean. When we did, found a hole in the bottom of the oven and you could see the heating element. The light wasnt working, and our outside panel was only half working. Called Sears repair, and said would cost $950 to fix ($500 for labor). I said that this was dangerous, that my oven basically exploded on CLEAN feature. He said I know, most of my calls are because of the SELF Clean. He told me Self Clean, Self destruct. He said he wont let his wife use the self clean because of the problems it causes with ovens. He makes his wife clean the old fashion way because of all the problems he has seen. He said there were no recalls, and he couldnt give me a discount. He asked if I had the extended warranty problem. I said no... but this shouldnt be happening. He said he agrees, but he was only the service man. I am really disappointed that this is considered normal... and it is a big hazard... I am now in the process of finding a new oven... and believe me it wont be Sears... and wanting an oven without self clean... That feature should be taken off... It is amazing how much more you spend on an oven with that feature, a feature that can blow up your oven. The pride sure has gone out of American Made Products... Just venting... no pun intended.

2018 Kenmore Elite Convection Oven. Purchased 3-2018. Problem 1. Double convection bakes terrible. Chicken still raw after 1 1/2 hours. 350 deg. Problem 2. When oven heats up I can NOT open the warmer drawer. Oven swells underneath. When oven cools then I can open it. Problem 3. Extended warranty is a joke. They would not allow us to return this brand new stove. Been fighting with them since April 2018. So $500.00 in parts sent to house. 3 Repairmen to do a 3 hours job that took 6 1/2 hours. 1 repairman sat in the van the entire time. Never came into our home.Problem 4. After putting in NEW damaged parts and turning on stove to heat it up the drawer once again would not open. So now supervisor is sending in a refund ticket. Hi he Warranty Department can refuse us again if they feel they want to. Problem 5. Sears Repair will schedule their own appointments with you without telling you. You’ll get an automated phone call the day before confirming the repair appointment that you NEVER made! Fingers crossed that we can be rid of this stove and Sears very soon! FYI: Don’t fall victim to Sears and their Warranty Plans! I will update.

My Kenmore refrigerator was a second-hand gift from my father when he purchased a new, smaller refrigerator after my mother passed. The refrigerator works well for many years and is very roomy. When the shelves are arranged efficiently, everything fits nicely. The freezer had lots of space for food and ice and enough space for large soda bottles and multiple gallon jugs. The freezer freezes quickly and refrigerator keeps foods at a safe temperature.

My husband and I purchased a Sears Kenmore Stove 15 months ago. Starting in January we had problems with the electronics. We called and it took a repairman 3 weeks to evaluate the stove as he had no idea what was wrong with it. He ordered parts and we called to make another appt when the parts arrived. That took two weeks. He came to install the new parts and found out they were the wrong parts. Another two weeks went by and repairman came and installed new electronic system in stove. We had inquired about another stove but they refused and said this one could be fixed. Within an hour of him leaving the electronics went out again.Called and made another appt in two weeks time. He came out again and just rewired the original parts and from then on it seemed fine till tonight. We used the oven last night it was fine and came home today and the entire display on the stove is out. No lights to use the oven whatsoever. We had not taken the extended warranty because our parents had Kenmores for years. We are on a fixed income and do NOT have the money $90 service call and replacement parts of $360 - to spend on the stove. It would be more than we paid for the stove in the first place. I have tried every Sears # I can find and no one is willing to help me - they just say what do u want me to do. I want my stove fixed the right way and so it lasts.

Kenmore Ultra Bake Super Capacity Free Standing Gas Oven - Our oven stopped working right before Thanksgiving of 2012. It would not hold a temperature or even turn on at times. We had the control panel replaced for $300, and it got us through Thanksgiving. The oven originally cost $600 so to replace the control panel was very expensive. Right after Thanksgiving, it began to work inconsistently again. Our most recent incident was where the oven stayed on and increased the heat even though we turned it off and the control panel said that the oven was off. The gas was still on and clearly, the oven was increasing in temperature. We then got the error message E2-F3 which is the warning that it was too hot. We could not get it to turn off so we called the gas company to come right away. The gas man that showed up said that if we had cut the power to the house, the gas would have remained on unless we turned the gas valve off as well. This stove is too dangerous to keep. I would not recommend this product to anyone.

I remodeled my kitchen (March 2015) and wanted to have reliable appliances that had nice features and looked nice. I purchased a Refrigerator (4674033), stove (2275233), dishwasher (2212773) and over the range microwave (2280333). $6000 worth of appliances... So far the dishwasher had a defect in the basin that leaked and destroyed my new floor. The Refrigerator frosted over and was out of commission for 2 weeks waiting for a new circuit board for a known issue. And now the gasket on the door to my stove is peeling off. These appliances were supposed to be top of the line Kenmore Elite. They have been nothing but a headache and who knows what is in store in the future.

I wanted to get the stainless steel to match the rest of my appliances. Its beautiful and sleek and it looks great with the oven, the microwave and the refrigerator. In this washer I am able to pack everything - plates, cups, and even pots and pans. I only have to do one load and I am done. I put the kids cups as well as the glass cups, fork, knives and spoons, even the ones I use for cooking. Even when I forget to clean thoroughly, it leaves dishes real clean and it dries them real good. The dish its still spic and span. This dishwasher was very expensive but well worth it. I would recommend it to anyone.

Have had no problem with it and seems to be very efficient. Last year the power went out for two days and the food was still cold. We had not opened the door. 24 cubic foot, held everything we needed and more with this side by side. Eggs milk and other things with plenty of room to spare. When we bought a birthday cake last year that fit also. I really liked the stainless steel, was not only easy to clean but matched the dishwasher and the cook top. The black water dispenser also was a good match with the range hood. It was definitely worth what we paid for it and they took the old one with them after they installed this. It looked really nice there especially with the stainless steel.

Motherboard causes oven to overheat to the point it could cause a fire.

Purchased a ceramic top Kenmore stove in July 2011. Model #790-92303012. Worked fine until 1/31/2015. Preheated the oven to 350 degrees to bake a pizza. The top surface of the stove was not in use. The pizza had been in the stove for 2 or 3 minutes when the stove began to make screeching noises. The control panel completely lit up, then most of it went dark and smoke began to curl up from the back of the stove. Flames shot up from the back but quickly died away, however the smoke grew more intense.I was able to quickly jerk the stove away from the wall and pull the plug, killing the power. Noticed as I did so that the electrical wires inside the back panel (visible through the slots in the back) were glowing orange. There was smoke damage to the wall behind the stove and the kitchen and half the house had that electrical fire smell - which lingered for a few days. With the power gone and the fuel source (the insulation of the wires) consumed the fire was contained. The stove was obviously shot.Contacted Sears that evening and was given a number to call and was eventually given a claim number. Everyone connected with Sears has been polite but so far there has been no meaningful response, and it is doubtful they will accept any responsibility. Too bad, we have been loyal customers owning a Kenmore refrigerator and a Kenmore Elite microwave.We are fortunate that our homeowners insurance will assist with the purchase of a replacement stove. But Sears Kenmore has a major engineering defect that is inexcusable. After reading comments from other unsatisfied customers there are numerous and more serious hazards connected with Kenmore products. I would not feel safe purchasing a Kenmore stove as a replacement and could not recommend them to anyone.

Burn hazard due to oven racks falling. Apparently this is a well-known and well-documented hazard. These ovens are manufactured by Frigidaire for Kenmore and Jenn-Air with only the cosmetics being different. Same defect in both. Jenn Air has recalled and replaced the defective products, Sears is in denial. The problem is that when the self-cleaning mode is used, the oven sidewalls expand, allowing the racks to fall, resulting in burns. So far, weve been lucky, but if a small child or pet were in the vicinity... it could be tragic. We purchased all high end Kenmore Elite when we redid our kitchen. The factory service was a joke. We filed a complaint with the Consumer Product Safety Commission and will be sending a demand letter to Sears and Frigidaire.

Ive had my Kenmore for 12 years and never had a problem with it. Thats why all my appliances I own are Kenmore. My Fridge, stove, washer and dryer are all Kenmore. I had 1 problem with my dryer but they came out and fixed it without any problem. I would highly recommend Kenmore.

3 years ago, I bought what I thought would be my last stove. Brand new Kenmore, with a warming, drawer and burner. Self cleaning. 1300.00 dollar thought it was the best. Im 60 years of age. I figured I would buy one last stove before I retired. Hey, its a Kenmore, right? It would be here long after Im feeding the bugs, right?WRONG! In less than three years the oven wont heat up passed 200 degrees. The circuit board costs over 200$. I didnt buy the Sears extended warranty. Its a Kenmore! The independent service man that came out said, he would not recommend this repair, because, this problem would keep occurring. He said, he would not feel like he had done me right, if he had repaired my stove. He charged me nothing, apologized, and left. I stuffed a hundred dollar bill in his shirt pocket, and thanked him. I called Sears. They said, I should have bought the service policy. I wont buy anything from Sears again. I replaced it with a 200$ Plain Jane stove from Lowes, no electronic, no bells, no whistles. It works just fine!

We purchased a Kenmore oven in October of 2014. While remodeling our kitchen, we moved the oven approximately 20 feet. The following day the oven door exploded.

It is an attractive over the stove model. My only complaint is that it sounds tinny when you open and close the door. It makes it sound very cheap. It is stainless steel maybe that is why ...who knows!!

Kenmore Elite range model no 790-4101-3801 - This is the second time that my oven would not heat up past 100 after using my self-cleaning oven. My son also had problems with sears on his kenmore elite electric range. Everyone, from Sears to the CPSC appears to not care when we call to tell them that the range Door Shattered leaving glass all over the kitchen floor. He had it fix and it happen again. The first time the warranty covered it because it was not even six months old. The second time he paid to have it fix and it shattered a third time and he asked for them to replace the range and they offer a $50.00 dollar gift card that he could use to purchase a new range. He now has a range that the oven cannot be use because it is not safe without the outer glass.And I wonder how safe is my Range that the self-cleaning oven clause my oven not to warm up past 100 degrees... My range that my oven will not heat up more than 100 degree cost me $1741.00. My sons range that the oven door shattered 3 times cost $1850.00. They are both now 5 years old. Sad that sears and kenmore will never have us as customers.

We purchased our house from the original owner and have had nothing but problems with the oven racks. They never used the oven, so were unaware of the problem. It is Model # C 970-418232, Serial # NF70817966. We have had the racks fall in the middle of baking something NUMEROUS times, finally with one incidence causing a serious burn. This is unacceptable! I have read that others have had the same issues, but there have been no resolutions as of yet. It is not under warranty anymore, and I dont think that this should be called a warranty issue, but should be recalled due to the risk of VERY SERIOUS burns, items breaking when rack falls, etc!!! We should be able to SAFELY use ANY of our oven racks on ANY of the shelf levels! My mother has also been burned by our oven, and my children are forbidden to use it! Has ANYONE been compensated for this problem? Has Sears ever replaced any of the racks and given the owner the correct size? I look forward to hearing more about this from other owners, and would love to hear back from Sears! This is an EXTREMELY DANGEROUS problem that needs to be fixed!

Kenmore Elite Slide In Electric Range - I have had the control panel on this $3,000 range go out three times. I called Sears customer service 4 times in one day and each time, they put me on hold to look something up and we were disconnected every time. I have owned this range for 5 years and this will be the 3rd time this control panel needs to be replaced. Of course, the extended warranty I purchased has run out. I have received no satisfaction from Sears customer service and I will never buy another Kenmore product.

Only had this piece of junk about a month when grease got between the glass panels on the oven door. The thing was under warranty so a man from Sears came out to fix it. He got the door disassembled, but was unable to put it back together. Days later, another guy came out to finish the job. The grease between the glass panels is still there! Later, upon hitting the BAKE and START buttons, the LED readout would read PRE HEATING, but unknown to us, the oven would arbitrarily refuse to light - no rhyme, no reason! A lot of meals were lost. We were STILL under warranty, so another Sears man came out. He replaced a part, but a couple of weeks later, the problem returned. He came out again with yet another part (more of this cheesy circuit board crap). Oven still wouldnt work. He returned again with yet another new part (expensive), couldnt fix the problem, left the part with us and went back to Sears, never to return. To this day the problem still whimsically comes and goes.Adding insult to injury, the oven has now begun to shut off in the middle of operation. The display panel reads E2 F3. It might just as well read, Tough luck, loser! Breads, pies, chicken, turkey, roasts. There wasnt anything my mother couldnt bake or broil with her gas range, and the thing didnt have a single circuit board, transistor, diode, capacitor or resistor in it. My Kenmore Ultra Bake Self Cleaning Super Capacity Gas Range is loaded with space-age electronic components and now it cant even bake a ** cookie!

About 4 years ago, my wife and I bought 6 new Kenmore products for our new home including a dishwasher, oven, microwave, refrigerator and a washer and dryer. All of these products have failed. The oven will no longer bake. The microwave when turned on has a lighting show in the side which I feel is very unsafe. The dishwasher coating has come off the racks and they are rusting badly. The dryer door will not latch because its broken and the start button has broken too. The washer leaks and keeps stopping in the middle of a cycle and flashing a code for some problem. And last but not the least, the fridges filter leaks. We have tried to contact Kenmore and no one will talk to us or help, and dealing with Sears is just a joke! My wife and I spent very good money on these products and dont feel we should have to replace them 4 years later or have to repair them. They are all Kenmore Elite products and for the money we spent, we think the company should stand behind their products and workmanship. Even a call back or just a response would be nice, but I guess this is a company where once they get your money theyre done with you. If theres any way someone could help us, that would be great. We just want to be able to cook and do laundry again like people with working appliances do. Thank you for your time.

We have a Sears Kenmore self-cleaning oven. Last week the broiler came on, when the oven was off! I thought I smelled something hot in the house and found the oven extremely hot, on the verge of being on fire. After shutting off the breaker and allowing the oven to cool, my husband turned the breaker back on. Oven is still off. The broiler came on. We allowed the oven to cool again. My husband removed the back panel and disconnected the broiler. However, we are not comfortable with the stove and will be replacing it - but Not with a Sears product. My daughter had the same range. Two years ago my granddaughter (age 16) was baking cookies. She put a tray of cookies in the oven, left the room and the self-cleaning came on. The cookies started on fire and she could not open the oven because the self-cleaning lock was on. Stove was a total loss. Lousy product.

We were excited about our new Kenmore oven. It was installed today and it took more than one hour to reheat the oven to 400*. After turned off the oven, the fan was on for a while. Its also very loud oven. Its new and we already called Sears for service. Im having red flags already and not sure if I will keep this oven. Do yourself a favor do NOT buy Kenmore.

I purchased a Kenmore Range in July 2014 and I am very disappointed with the range. My first complaint is concerning the design of the double pane window. With all the advancements made with cooking techniques, why has Kenmore not figured out how to prevent grease from seeping in between the double panel glass front. And most importantly, how do I clean it without violating my warranty? My second complaint is concerning the poofing sound the gas makes to maintain the heating level set on the stove. It annoys me greatly. Last complaint the electric ignition on the power burner does not work consistently. I called for service and the technician stated a new cap will be ordered and mailed to me; another visit may be necessary to take the stove apart to adjust the gas intake and there is nothing can be done about the grease seeping in between the double-paned glass panel.

Just purchased a gas convection style freestanding oven Model# 790-74239311. After first week light bulb in oven burnt out. Finally replaced last week and it just burnt out again. What gives? I have been very satisfied with the baking performance, but cant bake in a dark oven!!!

August 2015, I purchased a Kenmore Elite Convection Oven MODEL #970C693832. Its a beautiful oven which came with a major problem. The red flag should have been noted when it was delivered, and the glass control panel fell off; this was before it was even brought into my kitchen. I asked them to return it, and we got a new one a week later. Three months in, the same thing happened again; the glass control panel fell off. I called Sears, and they sent a technician to fix it with a new control panel. The technician mentioned to me that the only thing holding the control panel is glue. When the oven is in use, every time I use my oven, the glue is melting away. Theres no frame to support it, when the glue melts off. How is this even safe? Last week, the same problem happened again, the glass control panel fell off. I called Sears again.Today, a technician from Sears came in to check it out and will be fixing it again with a new control panel. So until he comes back, and fixes it, I have to use tape to hold up the control panel in order to use the oven. Luckily, its still under the extended warranty, but I cant keep calling Sears to replace the control panel every time the glue melts. Instead of sending a technician to fix the same problem, Sears should replace this appliance because this problem will happen again, and they know it. This oven is not good, and I would never recommend it. Sears should do its part and make sure they are selling their customers good appliances that they can rely on. I am very disappointed with my appliance from Sears, and I wish Sears would make good appliances with top-of-the-line materials and parts. Sears needs to do a quality check assurance on their appliances before they go on the market. We as customers cannot afford to expend so much money on products that either dont last, or have problem with their parts.

My husband and I bought a Kenmore Elite refrigerator in October 2011. At the same time we also bought a stove, microwave, and dishwasher all Kenmore appliances. In December of that year our refrigerator started giving us an ER 1F error. We called and they sent a repairman out to look at it. They told us it was the ice maker blower motor. They replaced it and it was working fine. About 4 months later the same error occurred. They came back out and replaced the ice maker blower motor and the circuit board control that was suppose to fix the problem. It went out again and we tried to get them to replace the refrigerator but they wouldnt. Our warranty ran out in October of 2012. I had to pay $280.00 to have the same blower motor replaced about a month ago. Everyone of the repair men have told me that we are not the only ones with this problem. Why dont the company do something to fix it? The same motor has been replaced 4 times on my refrigerator. That should tell them that there is a problem.

It was a good size for the apartment and I was in. It was easy to clean, easy to move and I never had any issues with the machine. I would recommend it for others to buy. I would recommend the refrigerator to somebody with a small household. The appearance was fine. It was white. The price was right. I had bought it from a previous owner but generally the brand of this product are priced reasonably. A person can always find a unit in their price range.

Kenmore Elite Range - Today is 12 March. My wife came home and the House was full of smoke from the stove being on high. I had cooked some Cabbage for my wife around 11:00am. I left to go to work around 2pm and left the burner on the lowest setting which was Low setting to keep the cabbage warm. She came home around 6:30pm and the Fire alarm was going off and the house was full of smoke. She tried to turn the burner off with no luck. She had to go and turn the breaker off for the range. I came home at 10:00pm and went and turned the breaker back on and the front right burner where the pot was on and it was on high again. I played with all the switches with no luck at all. I had the main circuit board changed not even a month ago by a service tech. He told me that it controls all the switches for the top and also the oven section. I had to go and turn the main breaker off again.. THIS ALMOST COST ME MY HOUSE. FOR FOLKS READING THIS, BUYER BEWARE... I will not purchase another Sears product!!!

I purchased a Kenmore gas range model 79071153705 in April of 2010 and in Nov of 2014 the oven and the broiler stopped getting hot, wouldnt heat up whatsoever. This is totally unacceptable! I didnt spend a good chunk of money on a major kitchen appliance for it to crap out within 5 years. I expected it to last 20-25 years. I have been without an oven for 3 mos now because I cant afford to get it fixed, which probably wouldnt be worth it because a repairman would charge an arm and a leg to fix it, and I cant afford a new range right now. I do know this, when I do buy a new range it wont be Kenmore. Kenmore stinks!!!

Installers messed up cabinetry, didnt fix. Temp on oven wrong all the time. I had to build a 2 by 18 plug or it would have just been open to under my stairs.

Our 4-year-old Kenmore range overheated and had an F10 alarm that could not be stopped without pulling the HOT appliance out of its space between the counter end and the wall. Not only did I burn my abdomen, but we dont know what my wife would have been able to do if she were alone when this happened.

I spent two hours trying to talk with someone that would help me find out if there is a recall on my range. The outside glass of my oven shattered in the middle of the night. Luckily no one was near the range. I had glass everywhere. I did notice on this site that there was a similar case on Aug 2, 2016, so I wanted to talk with someone to investigate this problem. After spending much time trying to talk to a real person then finally talking with a person that wanted to send a technician to diagnose what my range needed and the cost to have a technician come to my home would start at $89.00, I gave up and just ordered the glass. I am very worried that this has happened more than two times and someone could seriously get hurt.

This product would be a good case for having negative numbers in the rating system. We are in the position of having to replace a perfectly functional and expensive microwave / convection oven because the company chose to make a poor quality vent and light button that cannot be replaced for less than $300. These buttons fall through the panel and have no way of being fixed unless you pay an exorbitant repair.

In Dec 2009 I redid my kitchen and installed a new, black, ceramic top Kenmore kitchen stove. The finish on the back of the stovetop is failing and the paint is peeling off. I have never used harsh cleaners to clean this - always use dishwashing liquid and yet the enamel is all peeling off and the metal is showing through. Has anyone else had this issue? The warranty on this is only one year - really? For a $699.99 appliance?

Kenmore doesnt cost too much more than the older dishwashers did that are very loud. It was worth the upgrade because of how quiet it runs and how nice it looks. It is also easy to keep clean and the stainless-steel surface doesnt smudge too badly. It blends in well with the other appliances and looks good. Once you use it a few times, you can figure out how to arrange it so that a full sink of dishes all fit. The top shelf doesnt have as much room as it should. Larger cups dont fit on the top and have to be hand-washed. But overall it was a decent value for the money.

I bought this refrigerator in December 2012, along with a gas range which has been serviced, already, too. The refrigerator door will not close and the thermostat went out. I always get the extended warranty. My parents taught me that. They have not had to buy a TV in over 20 years due to extended warranties. When parts arent available, new. The door, per the repairman was not covered under the warranty because our abuse caused it. HELLO!! I was sitting at the dining room table and I saw the light shining. Thinking someone had forgotten to close the door, I closed it. I could hear the seal and it popped open again. IT’S NEW!! Why should a thermostat go out on a new refrigerator or the door not shut or stay shut!!! Whats worse, we have always bought Sears appliances. When I married 40 years ago, my parents gave us their old Coldspot from Sears and it was over 20 years old then. We kept it until we out grew it family wise and bought our own and kept it over 20 years, a Kenmore. Now, this. I am angry and thoroughly disgusted with what has happened to a haloed name. WE SHUT THE DOOR TOO HARD!!?? The Coldspot still works.

I came home to find glass on my kitchen floor and in the dinning area next to the kitchen. Further investigation lead me to the Kenmore gas range oven door. I purchased the range january 2011. Glass was everywhere. No one else lives in my home. I very seldom use the oven. Nothing fell, nothing mysteriously hit the oven door. I called sears to no avail. I purchased a $275.00 moderated protection plan. If this has happened to anyone else please provide me with what you did to resolve the issue. Thanks.

This really gets our clothes clean. Its very quiet, wrings the clothes out perfectly and dries the clothes very quickly. It also hold a good amount of clothing so it cuts laundry time. We love it. It holds more than our last one. It has a clean look, too. Its not over the top with buttons. It is to understand and operate. Even the kids can figure it out which is very helpful. It was just perfect for our price range - very affordable though we had little difficulty raising the money for our new washer. But it works quietly and is effective for our daily needs.

My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames shooting from behind the control panel. We were able to pull the appliance from the wall and unplug it, at which point the flames died out. There was no damage in or around the electrical socket and the damage to my wall was DIRECTLY behind the vent where the flames came from. I am disturbed to see how many others have had similar experiences with Kenmore appliances.Sears has been little to no help in resolving this matter. It took 5 associates before someone even took an incident report! I was told they could send a technician for repairs at my expense, since I am no longer under warranty! This is not even the 1st issue I have had with this company. Six months after I purchased my $1500 refrigerator, there was a recall for chance of fire! PLEASE BEWARE! DO NOT BUY SEARS OR KENMORE!!!

I should have rated the stove at 5 but I did 4 for selfish reasons. I have had this stove for 15 years and all of the featured functions still work. I’m very satisfied with with the outcome of this stove. The only thing is that after this long time of usage it tends to make an odd sound when it is overheated. It sounds like a fan blowing. Otherwise it works very well.

The door handle fell off the oven and the oven door fell open in pieces. The product is defective. I have tried reattaching it and it has fallen apart again numerous times. The screws are not long enough. I could easily have been burned or injured if the door fell on me. The outer piece of glass inside the door slipped down. This could have shattered. Called Sears. They offered to send a tech at my expense.