This Kenmore range was purchased from Sears Canada 31 years ago. It has only needed three repairs in all that time - one burner had to be replaced, the control knobs were replaced (more cosmetic than repair) and one of the wheels came off the warming drawer. It still looks good, with the enamel intact, control panel intact and burner rings good. The only complaint Ive ever had about it is the material used for the control panel is hard to keep clean-looking. You cant just wipe it down with a dishcloth, it needs window cleaner to look clean.

I bought the most expensive and top of the line stove over 3k with the thought of getting the best product they offer. If this is Sears Kenmore best I feel very sorry for anyone that paid less. Dual convection fans but cooks uneven. Takes 20 min to come up to full temp if it’s at 400 and told by Sears service tech this is normal. My 20 year old Jenn-Air it replaced took 8 min to come up to 450. The front panel looks like hell after 1 year. My dog can swipe his nose across it and turn on burners. It’s a safety hazard as done it when a towel was on the burner. The top glass if you look at it wrong it will scratch. I use aluminum bottom Swiss diamond pots and pans never made a mark on the Jenn-Air and this thing looks worse now after 2 years than my 20 year old glass did on the old stove that had cast iron used on it now and then. This is the finest Chinese garbage ever made. You just cannot buy a quality product anymore no matter what you pay. I tried to get the glass replaced and fix the stove and no luck. I will never buy another Sears/Kenmore product ever again and go out of my way to tell others how poor of a product this really is. Had the Jenn-Air not got the top smashed when I put it out in the shed it would be back in place of this piece of junk and be outside with a big sign on it saying how terrible Sears products and service is now. No wonder Craftsman tools went to Lowe’s and no wonder Sears is now barely above water. Done with them completely. I should have learned my lesson on the terrible Elite dishwasher we have and all the issues with that thing but tried to give them another chance as back 20 years ago products from them lasted forever compared to other brands.

Purchased Kenmore Electric Range Model 9622 Sept. 2007. First use of self-cleaning burned the paint off panel above oven vent (which happens to be RIGHT UNDER THE MAIN CONTROL PANEL!!! Same vent drips profusely during use of oven. Days before Thanksgiving, either 2013, or 2014, large eye on left makes a loud pop, then stops working. Thought it would be no biggie. (Didnt purchase extended warranty). It was a REAL BIGGIE. The problem was in the main control panel. $650 to repair. Twice what I paid for the stove originally!(Should have just sold it without eye working and used the money to offset new range). Yesterday, while trying to heat the oven just to 375°, it made a HUGE pop and tripped my breaker. It did that twice, then, shut down 2 more times with same loud pop, without tripping the fuse. The last hoorah was when IT WASNT EVEN BEING USED!!! Same loud pop, and completely shut off. Pulled it out from the wall to find an electrical burn on the wall, and hole burned through the cover plate. Inside, the piece to hold one of the sets of wires is completely melted.

The best brand out there. Reliable and trusted. It washes dishes clean even the most dirty quietly and efficiently. Its a brand you can trust. Has been for years. The way the racks are arranged lets me clean more dishes and get them cleaner in one wash than other brands. More efficient means less power used and less time in the kitchen. Looks nice. Matches my kitchen. Looks clean and fits right in with my fridge. Easy to clean off the surface area too. With all the small grandkids running and getting into it, its a big plus to have a easy clean surface. Worth every red cent. The product you buy is better and lasts longer. The dishwasher will continue to give you your moneys worth well beyond when other brands fall apart. Very reasonable for a well-made machine.

Not satisfied with Kenmore products. I bought dishwasher, stove washer, and dryer from them. All my appliances have had issues. Thankful I bought outsource warranty company. Only they cannot cover refrigerator compressor. Said that it was covered by Sears. Now dealing with Sears warranty they want to charge 89.00 for service call. If they find more wrong they will charge me for the parts. Never will I buy from Sears ever again. When you call them you can barely understand what they are saying. They hung up on me because I want to talk with manager. After reading all the reviews I struggle what to do.

I bought this over the range microwave from Sears a couple of years ago. I thought that 1000 watts would be plenty. However most food that you buy for the microwave directions, usually state 1100 watt ovens. The food doesnt seem to stay hot as long as food cooked on the range or in a conventional oven.

I purchased a washer dryer set. I think it was expensive. Maybe in the $3,000+ range for both appliances. Within a year of buying the washing machine it had mold. We had contacted Kenmore and received no help. Our clothing always stinks and the washing machine puts out a horrific odor to our home. Why is it we cant even buy an expensive appliance and have it work well? They dont care. So now we are stuck with stinky clothes and mold that will not go away no matter how much we clean. Another disgusting company.

We remodeled our kitchen may of 2013, and purchased new elite, stove, refrigerator, microwave. 3 months after purchase, after using oven and turning it off, it was discovered that not only did it not switch off, it was super heating! We shut off the breaker. Called Kenmore, they sent a repair man out, who looked at it, and decided to replace the control panel. Took about 5 days for the part to come in, so I was without my stove for About 7 days. He replaced the part and we hoped all was well, but then, last week, it did it again. This is very scary! If we hadnt noticed, our house could burn down...again Kenmore wants to repair it, Im done with this lemon! I will never trust it again! Obviously, there is a piece in there that is blowing out this control panel. I paid a lot of money for this range, all I want is what I payed for. Kenmore was useless, but Sears is working with me. So hopefully, they will be replacing it for us....we will see over the next couple days...

Oven exceeded expectations. Meat roasts beautifully. Rolls brown to perfection. Cakes and breads bake uniformly. Potatoes tender inside and crispy outside. Vegetables roast well. Oven cleans well. Stove top performs well. Kenmore is a trusted brand. I have a Kenmore microwave oven that’s lasted for four years. I highly recommend Kenmore ovens and microwaves.

I am very dissatisfied with Sears. I believe that the quality of your appliances has declined & you are selling service contracts that you cant honor. I have bought Sears products for years & have seen a steady decline in the products & the services. I have had difficulty with my kitchen range & a service contract on my refrigerator, & a lawn tractor. I have waited for a service call for weeks, then the service people are late, or they cancel repeatedly. I have had multiple calls for my Kenmore Elite dual fuel kitchen range, which I believe constitutes a lemon & should be replaced. I have called Sears a number of times & spoken with people in supervisory positions, to no avail. I have decided to go public to warn others.

About 2 years ago I bought the full elite kitchen appliances. BIG MISTAKE! Few months after installation of all appliances the dishwasher didnt clean well. Called for service. The idiot that came said my dishes were too clean then the fridge was leaking water by the water dispenser and another idiot said maybe we close it too hard then the double oven trapped moisture between the glass and the third idiot said because we are by the beach and its cold outside and the oven is hot - so the worst appliances service and all. I will never ever buy anything from sears ever again.

I preferred the appearance of the units that were in my price range and this Kenmore refrigerator has lived up to my expectations. It has fit its needs and use well. The size is convenient for my kitchen space, the door bins are much larger than standard refrigerators which is great for holding Juice bottles and such, I also like the see through shelves which make it easier to spot things in the fridge. But I would like better manufactured motor parts that are higher quality and do not burn up too easily. I would also make the shelves a bit easier to take out as sometimes it is a struggle to line up the tabs properly.

I purchased a Kenmore Range model 790.9445. Today we pressed the bake key set the oven to 350 and the control panel started to sizzle and catch on fire. The off key was press and the oven was unplugged from the wall. I tried contacting the store with no answer then the service department. After trying for 3 hours I got through gave them my information and was place on hold for 45 minutes and was hung up on. So I called back this time I was answered right away and placed on hold after giving them my information, I was hung up on again. I am now sitting on hold for the last hour with a new telephone number for the Sears Customer care network, they appreciate my patience which is wearing thin with sears 40 minutes later. I got this number from another customer adviser site which was an email from a SEAR rep. I dont think they want my business. 1800 549-4505 and it is english

I never had to make a repair after 15 years. I was able to sell it to someone else when I bought my new one. I would highly recommend it to a friend. The freezer was often full and had to be rearranged. We needed more freezer space but the fridge was large enough to accommodate everything. It was a 18 cu ft off white fridge with the freezer on top. It opened on the right with the fridge and freezer separate. In the fifteen years the paint never chipped and there were no scratches. As I stated. I was able to sell it when I decided to buy a new one. It was still in good working order and when I did a good cleaning it looked very nice.

My washers performance has been great. It gets the job done. It has lasted longer than any other brand. It cleans the biggest material, which would be my comforter. It had endured one of my king size comforter and a number of occasions. Also has endure tons of clothes piled on high without ever messing up. It is white with easy to read settings. I like how the controls are easy to read and adjust if needed to be changed on a different setting, due to the clothing difference. It was/is my price range for the right amount of size and settings for my family. It has held up to its value so many times and I see a few more years with it as well.

I had not used the oven for a few months in the summer. Went to bake something and the house smelled like burned plastic. All kinds of weird noises like popping and banging were happening. It really freaked me out and made me feel it was not safe to operate the oven and will not. Looking to buy a new one. The stove is 10 years old but if it were newer, I would not be happy and go after Sears. I am not sure if I am satisfied or not because I do not know the life expectancy of a range.

My Kenmore Self-Cleaning range is 5 years old, and about two years ago, I noticed the oven racks were falling out of the groves. The oven box seems to have bowed out and the racks fall out and do not fit anymore. I assumed Sears would take responsibility for this as this should never happen. When I brought the problem to them, they said I must buy new racks costing about $150.00 and that there was no recall on this problem. I think this is unfair and irresponsible on the part of Sears to not recall these ranges or at the very least, replace at no charge the racks.I have been a faithful Kenmore customer for over 30 years, but I will never buy another Kenmore appliance or any appliance from Sears again unless they do the right thing and correct this problem. Without proper fitting racks, the oven is virtually unusable, not to mention a safety hazard as hot items placed on the racks can cause injury when the racks fall out of the groves. I have been burnt more than once due to this. Shame on you Sears!

We were excited about our new Kenmore oven. It was installed today and it took more than one hour to reheat the oven to 400*. After turned off the oven, the fan was on for a while. Its also very loud oven. Its new and we already called Sears for service. Im having red flags already and not sure if I will keep this oven. Do yourself a favor do NOT buy Kenmore.

I wanted to buy a new oven for my 88 year old mother who lives in a mobile home. There was only one model, Kenmore 24inch, white, gas model that fit her space. This oven was bought site unseen as there were no floor models available. Installed and with all the extra charges the cost was $1600. The oven itself was 1499.00. I live in another area so upon visiting my mother and seeing the new oven which has absolutely NO BELLS OR WHISTLES. This is a basic on off oven and broiler. OH it does have a clock... What a piece of garbage!!! The design is stupid with broiler in a bottom drawer, its barely hot enough on HI to broil anything, the door corners were chipped, the oven glass steams up when using the broiler, the temperature gauge is way off in the oven, the installation looks cheap and incomplete. If I had seen all of this within the 30 day return period this oven would be returned... But my only recourse now is to inform anyone who might be considering this oven to consider that the only pro...is that it is cheap in every way!

This Kenmore model had high ratings on several websites including Consumer Reports. I did a lot of research and It was definitely the best rated refrigerator in my price range and it had received great reviews from people that already had one. Consumer Reports recommended it. I like the solid construction and that the handles were grips inside the doors instead of on the door where you feel like youll pull the door off. There were lots of drawers and room to organize everything and shelves were able to be rearranged for tall objects. Good constant temperature throughout and freezer never iced over. But Kenmore could make the freezer section larger and make just one shelf on the door. Too crowded with two and hard to fit items in there. Also, maybe add a shelf inside the main part of the freezer to separate meats from other stuff. Had an ice maker which was a nice feature but it always got stuck and was loud and could startle you out of sleep at night. Nevertheless, Kenmore was a great refrigerator and met and even exceeded my expectations. I would buy another Kenmore.

My fiancee whose name the appliance is listed under {Diane ** they assumed I was Mr. **} purchased a Sears Kenmore elite gas range model 79075343310 in October 2013. It has been used roughly a dozen times if that. Well on 1/26/15 we had made a pizza and were enjoying it when we heard a large pop. Upon investigation we discovered that the inner door glass had exploded and shattered. It was contained inside by the front and back panels. I figured because the warranty was only expired by three months that Sears would foot the bill for repairs. Not so! Their argument was warranty had expired. Okay understand that but when the hell have you ever heard of oven door glass exploding simply by using the oven. Definitely one for Ralph Nader. Ridiculous. What if it had been the outer glass with a toddler or family pet walking by. Believe Sears like the rest of iconic American businesses continue to sell us down the river with inferior products.

I purchased a Kenmore gas range in Oct 2013: model#79036903 905 Serial #NF33430475. My complaints are many with this range, but the most difficult is removing the storage bin to clean the floor under the range. It entails super dexterity to pull up the clip on the left while holding down the clip on the right, at the same time pulling the draw outward. This can only be done if you straddle the draw. These clips are located on the far inner sides of the draw. Once the draw is out, there is a bar across the front that makes it difficult to get to the crud that gathers under that bar. Sears needs to rethink this design. I always purchased appliances from them. In the last few years, I am very dissatisfied with their products.

I purchased a Kenmore oven and the racks keep falling while cooking. I called the Sears outlet store where I purchased the oven and was told to try buying new oven racks. I purchased new oven racks through Sears and still while cooking a turkey the same problem existed with new racks. It caused a grease fire and I was burnt. After several calls to Sears I finally spoke to a corporate person who sent a repairman out at Sears expense. The Repairman said he could not fix the problem the oven walls were defective. The serviceman immediately called Sears from my home on his cell phone and I was offered 20% off a new oven if I purchased from Sears.I told the corporate person I would not accept that offer of 20% and that my oven is only three years old. It should last at least 15 years and would be talking to his supervisor on the next business day. I also told him I was going to seek legal advice, expose Sears through our local news station in the SF Bay Area if this issue was not resolved. Im shocked that this has taken so many phone calls and a service call and I still was offered 20% off a new oven and not a replacement oven. I have purchased numerous appliances through Sears and never received a run around such as this. This is a Health and Safety issue. I see other complaints such as mine online regarding wall ovens purchased through Sears. We should all seek legal help and expose Sears on the way they are handling their health and safety issues.

I bought this washer 6 years ago and honestly I cannot complain. I have a large family, 7 people, counting myself, live in my household and you can imagine the amounts of clothes I wash in a weekend and this washer has never failed me. I am a proud Kenmore owner. I am not a washer owner only, I also have a stove and a fridge, for around the same amount of time and havent had any issues with neither of them.

On September 17, 2016, I was baking a batch of cookies in my Kenmore range/induction stove/convection oven at 350 degrees Fahrenheit. When I went to open the door to check the consistency, the oven door exploded, sending shards of glass everywhere in my kitchen/dining room. I have taken pictures of the aftermath, along with replacing the range that exploded. I have kept the Kenmore range for further investigation.

Kemore Range Model 970503720 - My wife and I have had three brand new stoves stop working on us. The most recent stove was a Kenmore Model 970C503720 which is a convection fan. This was an upgrade from Sears from the basic model which did not have the convection. Soon after purchase on stove number one, the clock stopped which controls the oven temperature. This would not allow the oven to heat up higher that 287 degrees. We had the control board replaced but it died as well. We received a replacement stove, same problem occurred; then, we upgraded to our current stove and the same problem occurred. Sears indicated that this will be the last time they will help us because nobody else has this problem and they have suggested that if it happened again we must have a wiring problem. Nothing electronically with regard to the stove has changed in our house and before we bought these three new stoves, our previous stove ran just fine for 20 years. It is my belief that the control boards are defective. So now we are going to approach Sears for a fourth time; concerned that we will not get satisfaction. We are willing to upgrade to something that does not have this kind of control board but did chose to stay with this design to avoid having to buy new pots and pans to accommodate the newer cooking surfaces.

We purchased a Kenmore Elite 24 cu.ft. Bottom-Freezer Refrigerator model# 78043 in Feb 2015 and installed it in late April 2015 for our new kitchen renovation. We loved the appearance of the unit and the space available inside. We had been noticing for the past 3 or 4 weeks that our food was going bad and an unusual odor inside. At first, we thought we had just purchased some out of date food. We placed boxes of baking soda inside for the odor. We installed a refrigerator thermometer inside both compartments and began monitoring the temperatures. The temp range in the fridge was 43-54 degrees and the freezer was 6-20 degrees even though the settings were at the recommended 0 and 37.Please be aware if you purchase this unit that the display only shows the setting temps, not the actual temps. Two months after being put into service, this unit has stopped cooling the refrigerator/freezer compartments adequately. In the end, all of our food had to be discarded. Initially, Sears service suggested they would replace the defective unit because it was so new, then said we had to schedule a service call 22 days from now. We purchased this item based primarily on the Kenmore name. That was obviously a mistake.Updated on 08/19/2015: This is an update to our previous review of the fridge we purchased from Sears. The service tech finally arrived on Aug 4 after our original appt was re-scheduled for a week later. He ordered the parts which were delivered the next day. The appt for install was Aug 19. Sears called yet again to reschedule for Sept 1. In the meantime, we discovered the part they sent was the wrong part. We called today to hopefully get the right part before the rescheduled Sept 1 appointment.

Kenmore Elite model 790.9912 - We purchased this electric range from Sears almost 10 years ago. A few years back, the computer panel malfunctioned, and had to be replaced. Yesterday while making dinner, I had the oven set at 300 degrees, and I had one of the burners set at 5.5. Suddenly I heard a noise like a buzzing sound and then a pop, and the entire width of the back of the range went up in flames. I shut the burner off, and the fire went out. The oven got so hot that the door locked as it does in the self-cleaning mode, and we are unable to open it. The wall behind the range is charred, and the wiring behind the range is entirely burned. We called Sears and explained what happened. The sales representative said “Well it is almost ten years old.”

We bought the Kenmore elite refrig. and electric cook stove. Both a piece of junk. Have had 3 yrs now and nothing but trouble... Refrig, compressor, blowers and other things have went out. The cook stove the panels kept going out, which we have gotten rid of and went back to our gas stove. The refrig. has another problem. It is showing the error F1. They will be out tomorrow to check it and it has only been about 3 months since the compressor and blowers were fixed... We are also having problem with the bottom freezer compartment. It keeps coming off its track... I recommend not spending your hard earned money on these two products... They are junk.

Had it for several years. Has worked perfectly. Mother bought and now I have it. Has been clean many times. I remember many holidays and family get togethers. It cleans up easily and has been in many a picture as our family gathered in Moms kitchen. I have also owned a Kenmore stove. It lasted so long I could no longer find parts for it.

I bought an electric slide in oven a few years ago, and ever since, the oven temperature does not run true. I had to purchase several oven thermometers to see what the correct temperature was. The MAIN issue that really scares me is the self-cleaning button is too easily activated and locks the oven door. It gets extremely hot and is extremely hard to shut it off. One time, we had to call a neighbor to help us pull the unit out to shut it off. I hate that the digital buttons are located in front so when I wipe anything down to clean it, it activates ALL of the features and I have to constantly push the stop button to cancel out the functions.The clock quit working also. I will never buy another Kenmore product after my experience with this oven.

My Kenmore dishwasher was very fast and it did not make a bunch of loud noises like some dishwashers that I had owned prior. This specific model dishwasher had powerful jets. I cant recall a time when I owned my first Kenmore that I ever had to run my dishes through a second cycle. They always came out looking crystal clean. The dishwasher came with my first condo I bought and for the five years I lived there I had absolutely no problems at all with it. I own a Kenmore now because of it. I was told by the previous owners of the condominiums that the dishwasher and oven were brand new and had been installed a week earlier.

The stovetop grids are so easy to clean, you can lift them completely off and polish the stove surface. Nice variety burners and center for grill, easy to make multiple pancakes at once. Oven is large and easy to clean, racks remove easily.

I do not recommend anybody buying Kenmore products from Sears. They seem to care if you have problems but all theyre doing is giving you the runaround. They use ARS for their warranty claims and which they are rude and just plain liars... I have taken a day off work as they require a 9 to 5 window for an appointment.After calling Sears three times during that day to say I havent heard from the contractor all three times they (Sears) confirmed yes he is coming. The last time I contacted ARS myself as now Sears is closed. They told me he wasnt coming, so a day off work wasted... This has been going on for 4 weeks now, so my conclusion is I threw the Kenmore range out of my house and purchased a different brand. Take my advice. Do not buy Kenmore products. You will be disappointed if something goes wrong.

Kenmore double wall oven 790.49529312 only 2 years old will not maintain temp. Licensed repairman told me that Kenmore places its name on multiple makes and found it to actually be a Frigidaire product. Guy came to home replaced motherboard for $300.00. Did not fix the problem so used Sears chat to assist w/ diagnosing issue, now being told temp sensors for $132.00 for parts only, need 1 for each oven need to be replaced. Issue is oven will hold temp when empty but try to cook anything in it and it will drop to 200 degrees. Told humidity affects the way oven picks up temp readings. $2799.00 originally priced piece of garbage. Cant talk to actual person unless you can understand a thick India accent. Do not buy from Sears.

The over-the-range Kenmore microwave caught on fire where the rack attaches to the internal framing. I called Sears and was passed along to FIVE different people all saying that there is no recall on this model (80323 model # 79080323310; serial #KG 60953623). Clearly there is a problem and Sears/Kenmore is not willing to acknowledge a faulty product. I have found similar examples from other customers where the microwave caught on fire in exactly the same location - where the rack inserts into the internal framing. FAULTY PRODUCT! DO NOT BUY THIS MODEL!!

Kenmore Elite electric range # 7909802. We have had this range for six years and today the rack in the bottom oven fell, spilling the Thanksgiving turkey all over. We have called Sears about the problem and they want $120 to have a man come out to look at the range. We are not the only ones that this has happened to doing a internet search revealed a long list of unhappy customers some have been injured because of the faulty ovens.

I had purchased a Kenmore wall oven back in December 2011. A few months ago, the racks were not fitting properly and the pan with food kept spilling and crashing onto the element and I kept getting burned. Last straw was last evening when I burned my arm pretty good when trying to rescue a falling pan. I went to Sears this morning and they told me it was probably the racks so I ordered 2. Now reading all the complaints, I see that it probably is not the racks but the product itself and it is no longer under warranty. The sales people looked at me like I was nuts when describing this problem.

In April of 2011, we purchased model 790.48763900 Kenmore (Electrolux Canada). We had problems with length of time and reliability of oven temps. so didnt use it much. After exactly one year, 4 days out of warranty, the racks in the oven started falling, splashing food and ruining baking projects. Called for service and was told that the sides had bowed out because of use of foreign made cheap materials. I was charged $75 for this good news. He could replace the interiors for $400 per oven! I called Sears Service(?) and was moved, transferred, Blue Ribbon Service, etc. as in other posts. Absolutely no satisfaction or solutions but to spend $800. They had never heard of this problem. Baloney... stonewalling and not admitting inferior production materials. I reported to Consumer Product Safety Commission and related other posts. No satisfaction there either and no follow up. Why are they there? Only satisfaction is to get the word out to avoid ever purchasing another Kenmore, Electrolux product. American steel, manufacturing and customer service... RIP.

Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 error (run-away temperature). I set range temperature to 170 degrees for one hour. Our house filled w/ smoke, smoke alarms went off. If our Son had not been home, our pet bird would have died and our grandsons inhaled a lot of smoke. Please remove this range from inventory; extremely dangerous appliance - almost cost lives. Where can I go to get a refund - or replacement model? We are warning our homeowners insurance company of the danger of this product.

I would like a little louder alarm, I would also like to have a plug in on the back panel. I also would like to make it easier to clean inside of the glass. Otherwise I really enjoy my electric stove. The last one I had lasted 24 years of hard use. Since I love to cook and bake.

I find my Kenmore to be generally reliable and efficient. I dont believe that it gives the best wash results but I find them satisfactory. For the money I think it is acceptable. My primary concern is that even when I pre-treat different articles of clothing it doesnt seem to make much difference. I suspect that there are washers that would produce better results but are out of my price range to purchase.

We purchased a new Kenmore electric range. Within 4 years, the oven box had expanded from the oven heat so that the oven racks no longer fit but fall out of the grooves. When I contacted Sears, they refused to accept responsibility but said they could supply racks that fit at $106.00 + tax and shipping each. I ordered the racks, but they are the same size as the original and Sears said that they cannot help me. I am not alone. Many other consumers have had this same experience. This should never happen. Sears should recall these stoves due to the safety factor alone or at the least, provide wider racks even if we must pay for them to address the problem. I will never purchase another Sears appliance.

My wall unit lasted for 13 years, but I think it overheated the circuit board when are used the Clean setting so I will definitely never use that function on any oven I own. Since then, there is an error code on the digital display and it shuts off intermittently while trying to cook or bake something.

It washes my clothes clean and dries my clothes in a good timely manner. I have used other washers and have had issues with them in the past. I have also had washer and dryers not wash and dry my clothes thoroughly. It fits just the usually size load. Its not a higher duty dryer and washer. Those ones were out of my price range. But I dont have any complaints about the load size. I live by myself. I like the appearance of my washer and dryer. It doesnt look old or used and its easy to use. It has the basic knobs but very stylish. Overall others would complain and want the newer model but this one I am very happy with. The value of this washer and dryer is very least expensive but is stylish enough to look like youre not poor and cant afford a nice washer. I love these models of washers and dryers. I think these models are the best around for people that cant afford the newest models around.

I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.

Recently bought a house that is only 5 yrs old. Builder or previous owners equipped the home with all Kenmore appliances. In the 14 months since I have lived in this home, all of these appliances have either completely failed or are starting to. After only 6 yrs of use, these appliances are nothing but trouble. These machines are obviously well beyond their warranty terms so I have absolutely no recourse to have them repaired and even if I did, there is no chance that I would. It is quite clear to me that if you wish to purchase appliances for your home that you expect to last, DO NOT BUY KENMORE!!! The microwave is completely nonfunctional, the range has started to fail, the dishwasher never worked well, the clothes washer leaks and has been replaced and the clothes dryer has begun to fail. I WILL NEVER BUY A KENMORE APPLIANCE AS LONG AS I LIVE!!!

We purchased a Kenmore range less than 1 year ago, and the seal on the glass on the front of the range leaked grease in between the glass panels. The Sears repairman took it apart and cleaned it. But he told us that this would happen again and that there was nothing that they could do. A Kenmore rep told me the same thing happened to his to, but he just put a towel in front of his stove so it would not look so bad. So I guess I will put a towel in front of my new Kenmore range so it doesnt look so bad with my new Kenmore Elite fridge, Kenmore Elite dishwasher and Kenmore Elite microwave.

I purchased a Kenmore Electric Smoothtop Range Model #79092302014 in May 2012. In February this year (2016) the baking element stopped working. I called Sears (where I had purchased it) and they told me I needed a new baking element for $118.25 plus $10 shipping (!), so I ordered it. The repairman suspected the problem might not really be the baking element at all, but since Sears was so positive that was it, he installed the new baking element. It did not work! So I called to Sears to ask how to return it and they told me it was not returnable since it had been installed. They went on to say that if I hadnt installed it, they would take it back! This made no sense at all -- how on earth would one know it didnt work if one did not install it?The rep told me it was just too bad, that I was stuck with the new $130 part, and that Id just have to buy a new range. Unless I wanted to pay Sears to send out a repairman for a flat fee of $120 before making any repairs, but since it was out of warranty it was unlikely that whatever the problem really was would be covered. After only 2-1/2 years! Kenmore used to be the best! Now, theyve slipped so far that I will never buy another Kenmore appliance. I will definitely report this to the CEO of Sears.

Kenmore elite dual fuel slide in has been problematic since purchased. Control panel on face of stove regularly reports PF-power failure when using oven. No help from Sears. Repair people that have serviced stove report this is a consistently reported problem. Learning to stay home and checking panel frequently when using oven. Needless to say this is not, not JOY OF COOKING!!!!!

I purchased a custom home a few years ago and the microwave and oven combo were installed. The paint has peeled inside my microwave and is now rusted. I have called customer service and they advise purchasing a whole new set, although this is almost new or very gently used. Customer service is not helpful (extended wait hold time; ignorant product sales representatives who transfer to other departments with ignorant personnel). When I asked to speak to a supervisor the call was dropped...This has happened on numerous occasions, so it is not just a fluke. I will NOT purchase ANY KENMORE product ever! I advise others to consider purchasing any other brand but KENMORE.

Economical, enjoyable, and convenient. The Kenmore had the features that I wanted within my price range. This is why I initially made the decision to purchase the particular model. In terms of the brand, it is known for quality and this is why I was comfortable choosing one of their products and it has met expectations. I like the styling of the refrigerator. It fits in well in the kitchen and looks good while being functional and doing its job of keeping the familys food fresh and cold. I also like the water and ice dispenser because it makes it easy and convenient to get filtered water and I dont have to worry about keeping ice cube trays full. However, sometimes ice forms on the bottom and makes a mess in the kitchen. We havent figured out exactly why, so I wish they fix this issue and make it so that it doesnt leak water inside and cause this issue.

We purchased our wall oven from Sears with the expectation of quality of their name and the backing of their outside manufactures making products for them. I noticed the house smelled like wood burning and thought it might be our fireplace. The smell progressively grew stronger and stronger over the months as we used the oven. Last week I got scared and called a local appliance repairman and he asked if my oven was clean, as most of his calls are from something falling onto the heating element(s). I cleaned the oven as a precaution. My son came home from college for the weekend that night and used the oven to bake a dessert, the kitchen filled with smoke and again smelled like burnt wood.Monday the appliance repairman found the problem and said we were lucky the house did not burn down. The bottom of the oven dropped down allowing the heating element and bottom liner of the oven to transfer heat to the under cover as seen in the pictures attached. First two are the charred and burnt cabinet, third is the hot spot under the oven where heat transfer happened, the last three are the sunken bottom and heating element.

Great working gas stove and oven. It has been good to me and bakes very well. I have owned it for over 9 years and only had to replace the control panel one time. It seems very solidly built and visually appealing.

I have had numerous dryers with parts going out all the time. Once I had a Kenmore I never had to worry about my dryer and I had a six person household. My Kenmore is the best dryer that I have ever owned. I had a household consisting of six adults. Of the six three were female who in my opinion never gave my Kenmore dryer a break. Now through thousands of cycles it is still dependable. Drying time is not long either. Simple. Very basic design but very durable. The controls are not hard to understand and I still love front load dryers. Worth its weight in gold. Its a very affordable dryer and I was actually shocked that a dryer in this price range works as hard as mine works. Easily worth much more.

I purchased my refrigerator from Sears in 2009. In the first year, I experienced the inside light not turning off and melting the cover to the lights. I am well out of warranty now, and my fridge stopped making anything cold. No error codes or signals, opened my fridge and freezer to puddles of cesspool of muck. It appears as though everything is fine from the outside. Apparently I need a new condenser. I have had nothing but countless strange problems with my fridge, hindsight is 20/20 now. I would NEVER purchase another from Sears or Kenmore. Expensive pile of chrome junk, paperweight at best.

Ditto Angie of Milton, Other on Aug. 4, 2014. This is the second time our glass shattered. Purchased the oven in 2010 (new home). First glass shattered Dec 2012. Glass replaced by A&E certified tech. August 2014 - second event of glass shattering. Waiting to hear from Sears.

My Kenmore stove has a digital display on the top center of stove. Two weeks ago, my son was home and noticed smoke coming from the kitchen. He realized that the stove was on fire. He ran to the fuse box and turned off the electricity. He then started to put the fire out. By then, the house was on fire. He was able to put the fire out, but it was too late. Cabinets, walls, floor, and kitchen was burnt badly. It has cost more than I can afford to fix everything. Well, the fire was caused by the timer of the stove, which you can see in the picture. I tried to contact Kenmore, but of course they gave me the runaround. Now, I have a burnt kitchen. I am unable to afford to fix and cant afford another stove.

I like the oven. It look like it will go with my kitchen setting. My thought is it a good product. They cook very well. If anyone need a stove buy the appliance. The quality is very nice and beautiful appliance get it in silver.

Mom always used and spoke positively about her Kenmore appliances. My initial expectations were met because the appliance was very nice and looked very good. The refrigerator was installed easy. Also, all the drawers and compartments were easy to understand, and clean. I like the reliability - never had refrigerator repaired. I like the ergonomic handle - easy to open & easy on the hand. I like the effective crisper drawer - keeps produce fresher. I like the temperature control dial, can turn temperature down when I am gone for an extended period. However, I would improve the length and width of some compartments on the interior door to fit a wider range of containers. I would also improve the seal on the door because it no longer seals closed as good as when it was new. I would make the entire refrigerator scratch proof.

My new Kenmore range with convection oven ha aint peeling off where the oven vents. They say its cosmetic, not covered under warranty. Suggestions?

I bought a Kenmore stove August 2013 for close to $1,000. This week as my husband was standing in front of it (luckily) there was a puff of smoke out the back and it stopped working. We were told by Sears that they could send out a repairman for $240. My husband removed the digital controls and you can plainly see the part that caught fire. He took it to our local Sears and the manager said it would not have been covered under warranty anyway because all that covers is the drive train of the stove. Basically the shell, since this isnt a car we are talking about. He said he could order the part for $109 and it would take 5-7 days to come in. We told him we thought Sears should cover that cost and they would not. In the past 20 years we have completely furnished two kitchens from Sears in an attempt to keep the company afloat. I will never buy anything from them again. I hope when the customer service people - wherever they are - get their pink slips, they see that I have signed them.

I bought this gas stove at Sears at least 20 years ago. It still looks almost as good as new; the only damage is a chip that the men who installed a replacement floor made somehow. It has never needed repair. Its easy to clean and still works perfectly. I bought a second one used for my lake house 10 years ago with the same experience.

I selected the Kenmore Electric Double Wall, Built In Oven 30, Model 790 48772901, October 2013, during the new construction of our retirement home. The oven was installed by a professional, licensed electrical contractor. My average usage of this oven was about one or two times a week; a little more frequently during the winter months. At about nine months old, the blower motor began making noises. My husband, a retired HVACR business owner, took apart the oven and found that the motor bearings were seizing up on the cooling/ventilating motor due to cheap manufacturing, not enough applied bearing oil, and poor design - the cooling/ventilating motor sits on top of the oven; consequently, absorbing a tremendous amount of heat. My husband was able to apply a large bath of (top of the line) bearing oil to keep it from seizing and we managed to limp along for about a year with this garbage cooling/ventilating motor.I went to the Kenmore parts site today to order a replacement. I was astounded to find that the website couldnt find the model number of my two year old oven! After several attempts, I gave up and went to another site (non Sears) that provides parts for multi brand appliances. Not only were they able to cross reference the part number for the cooling/ventilating motor, it was in stock and available for shipment immediately. Of course, the out of pocket cost was over $60.00 for a motor that, in the commercial refrigeration trade, would cost one about $20.00. I shudder to think of what Sears would have charged for the part! Not to mention the service call fee.I went through each page of the accompanying owners manual and schematics and found nothing with regard to a cooling/ventilating motor part number. The only information shown was the error codes. Of course, if the error code ** flashed on the oven screen, the consumer was advised by Sears to call their service department. Imagine that! These people dont want Harry Homeowner to repair their Kenmore items! Its just another way to ** money from the American purchaser. Once again, the average consumer is being subjected to cheap manufacturing, out of pocket expenses to repair a new item, and the inconvenience of making the repairs. Those without the know how to make their own repairs are forced to call Sears or another repair service and pay dearly.I am very angry with the retailers and manufacturing brokers in our country. We can no longer call them manufacturers because just about everything we purchase, was manufactured in a foreign country! I yearn for the appliances I had to leave in Baltimore. They were ten years old or older, but were manufactured so much better! I had no issues with my washer, dryer, dishwasher, refrigerator, ovens, freezers, or microwave. Most were GE, Kenmore or Whirlpool. Once upon a time, the manufacturing industries in this country took pride in what they made, how it was made, and how long it would stand the test of time. Today, the average consumer is subjected to planned obsolescence and the lifespans of our purchased products are becoming shorter and shorter.

After replacing my Kenmore Elite slide in oven/stove because it was a lemon with too many issues to enumerate, I foolishly choose the next generation thinking it was improved. This stove cannot maintain a temperature for more than 10 minutes before it begins a preheat function and it begins to try to come to temp by firing up the top and/or bottom heating elements effectively ruining any delicate baked goods like cookies or cakes. I will never ever buy a Kenmore product again. In addition even though they market a five element stove top, if you have 2 elements on high and the oven on, the entire unit blows the breakers and fuses (and it is not our wiring/breakers that are malfunctioning). Worst product ever!

Our Oven/Stove is a Induction Stove top and its wonderful, the best appliance we have ever owned. Set the temperature the same for cooking items and get great results. Cools quickly, no burning your fingers. The confection setting for the Oven works so much better than a standard oven as well, cooks more evenly. Love this appliance.

We have been loyal Kenmore customers since we were married in 1975. Currently we have a Kenmore refrigerator, freezer, stove, dishwasher, washing machine and dryer. We have been well served by Kenmore appliances for forty years but our washing machine is extremely frustrating. It is a series 500 high efficiency washer. It is not efficient at all because we frequently have to wash things twice to get them clean. We purchase and use the recommended detergent. It is very slow so it wastes time. I have tried to trick it by adding extra water but that doesnt seem to help. We regret our purchase every week on laundry day. Is Kenmore doing anything to retain dissatisfied customers like us? We are fed up with a all of the problems. If Kenmore will offer a solution to replace the machine I will stay with a Kenmore machine. If not I will buy a different machine.

Our 6-year old Kenmore 790 electric range made a pop noise and began emitting acrid electrical smoke the other night (2/26/2015). A repair person was dispatched today and we were told that the range requires $575 worth of repairs, which cannot be performed until March 10th. At that point we will have been without an oven or stove for nearly 2 weeks. I am absolutely furious that after just a little research, I find that Sears has been selling a faulty piece of junk. Had I not been in the room to turn off the oven, pull it away from the wall and unplug it, the stupid piece of crap could have burned down my house!!!! I am filing a complaint with CPSC and will make sure that I spread the word every place I can to ensure that everyone knows that Sears is selling a lemon. Not. Cool.

I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 2014. I paid about $1800.00 for it. In the last few months, my lower oven racks will not stay in place. It seems that either they are smaller or the oven is bigger. I have learned that to repair this problem I need a new oven liner. I have read that this is no small job and that it needs to be repaired by a repairman. We are talking somewhere between $400 and up to fix this. It sounds like a defect. I dont think 4 years later that I should be facing a bill that large to repair my range.

We have always bought Kenmore appliances and have had great service from Sears. We have Kenmore washer, dryer, dishwasher, stove and fridge and freezer. We have been married for 50 years and always had Kenmore appliances. I would highly recommend them. It is too bad that they have closed down all the stores in Canada.

All my appliances have been Kenmore all my adult life. I own a washer, dryer, refrigerator, stove, dishwasher and freezer that is 25 years old. I have never had a problem with any of my appliances. (Knock on wood!!)

Kenmore 790944464702 range was replaced under warranty once. Call in multiple times after with electric burning smell when using oven. Flashing stove top light. Repair could not fix and went out of warranty. Finally the circuit board burnt up. Wires melted to board. Was required to order a new boarded for $200 and wire harness for $200. Lucky it didnt burn down the house. Junk it and DO NOT BUY SEARS! Model kenmore 790944464702. JUNK.

Has lasted for years after many uses and many kids with tons of dirty clothes and a dirty husband. Even had shoes thrown in and still runs like a champ. Plus no lost socks! Works every time all the time. Even dries faster than other dryers Ive used and its great for quick use, plus I love all the options. The price is definitely worth it. I love the appearance of this dryer. It fits my decor greatly and matches my washer perfectly even though they are different models. Its very sleek and looks like a much more expensive dryer and its a mid range price dryer. I love that it looks like a high end dryer. This isnt your mothers dryer, with the old knobs and buttons. I love how this dryer looks.

Purchased a Kenmore Electric Range in March 2017. Last Monday night 11/06, while using the oven at 450 degrees, the glass in the oven door exploded and shattered. 3rd party technician arrived today for service appointment. Opened the door and confirmed the window was shattered (nice work genius) and informed me that it would take two additional weeks for the parts to arrive. In my opinion, if something this violent happens to a product, then I would say its defective. I want my defective stove to be replaced!I have spoke with exactly 10 Sears and Kenmore representatives today and have not received any assistance on the replacement of my defective stove. Even drove down to the store I purchased it from to seek some assistance... That was a useless waste of time! I have even had two representatives tell me that it usually takes seven or eight occurrences or service calls before they deem a product un-repairable and would consider replacing it. So... Kenmore and Sears would rather keep an appliance in service with risk to my family if the window decides to fully explode and shatter, rather than just replacing a range??? I have never experienced such a poor level of customer service as I have today. This is a perfect example of why the Sears Holding stock is only at $4.50 per share this morning and the fact that they are closing another 100+ stores. They treated me like I was some sort of thieve and all I was trying to do is replace a defective range to keep my family safe. What really blew me away!!! I told the last customer service person that Kenmore does NOT stand behind their quality or product! Freddies response was that Kenmore doesnt even produce or manufacture the ranges. They are made by Whirlpool and Kenmore slaps their brand name on the product. Freddie wasnt even fazed, almost like he didnt even care. Guess I wouldnt care either if I was working for a sinking ship!

The Kenmore Dishwasher is the perfect size. Its sleek and not too bulky. It fits really well in my kitchen and does not take up too much space. I like the black color of this dishwasher. It looks great. Its modern and attractive. It is also easy to wipe down and keep the outside door looking clean. Overall, this dishwasher does a great job. For really tough, stuck on food, I usually have to scrub it by hand first. But it still does a good job getting dishes clean. It was worth the price. It wasnt too overly expensive, and I feel that it was a good value for the money. It does what Id expect from a dishwasher in this price range.

My oven and stove top are great. I never had a problem. True to temperature. Cooks evenly. No issues at all. I would highly recommend this product. I would buy it again in a heartbeat. You wont be disappointed if you purchase this range.

Ive had this stove going on thirty years. Still going strong, this brand has a good name in appliances (Well it did when I bought it) I am sure there are better brandsout there today and more bells and whistles on them.

Just purchased a gas convection style freestanding oven Model# 790-74239311. After first week light bulb in oven burnt out. Finally replaced last week and it just burnt out again. What gives? I have been very satisfied with the baking performance, but cant bake in a dark oven!!!

We have been pleased with our refrigerators performance – it has been reliable and efficient. We have plenty of room in the fridge and freezer and we like that we can rearrange the shelves if needed. We are able to fit everything we need in the fridge. There is a lot of usable space on the door too. We like the overall appearance of our refrigerator – the stainless steel finish matches our other appliances and makes the kitchen look nicer and less dated than it did. Large appliances are expensive but, in this case, we felt like it was a good investment because its a brand that we trust and have had good experience with in the past.

My Kenmore Self Cleaning Oven is just over 30 days old and recently used the self cleaning option. I used the 2 hour option since it was a minor splatter on the oven floor. After the cool down and the door released, I noticed two burn marks on the top of the oven door. I did everything the manual instructed including removing the grates, racks and wiping all services before starting the process. I called Sears and they said it was a cosmetic issue and is not covered under the warranty. I think its a door gasket problem, but they said no. I told the service dept I was very dissatisfied that they would not stand behind their product. All he said was Sorry.

I should have rated the stove at 5 but I did 4 for selfish reasons. I have had this stove for 15 years and all of the featured functions still work. I’m very satisfied with with the outcome of this stove. The only thing is that after this long time of usage it tends to make an odd sound when it is overheated. It sounds like a fan blowing. Otherwise it works very well.

Purchased a ceramic top Kenmore stove in July 2011. Model #790-92303012. Worked fine until 1/31/2015. Preheated the oven to 350 degrees to bake a pizza. The top surface of the stove was not in use. The pizza had been in the stove for 2 or 3 minutes when the stove began to make screeching noises. The control panel completely lit up, then most of it went dark and smoke began to curl up from the back of the stove. Flames shot up from the back but quickly died away, however the smoke grew more intense.I was able to quickly jerk the stove away from the wall and pull the plug, killing the power. Noticed as I did so that the electrical wires inside the back panel (visible through the slots in the back) were glowing orange. There was smoke damage to the wall behind the stove and the kitchen and half the house had that electrical fire smell - which lingered for a few days. With the power gone and the fuel source (the insulation of the wires) consumed the fire was contained. The stove was obviously shot.Contacted Sears that evening and was given a number to call and was eventually given a claim number. Everyone connected with Sears has been polite but so far there has been no meaningful response, and it is doubtful they will accept any responsibility. Too bad, we have been loyal customers owning a Kenmore refrigerator and a Kenmore Elite microwave.We are fortunate that our homeowners insurance will assist with the purchase of a replacement stove. But Sears Kenmore has a major engineering defect that is inexcusable. After reading comments from other unsatisfied customers there are numerous and more serious hazards connected with Kenmore products. I would not feel safe purchasing a Kenmore stove as a replacement and could not recommend them to anyone.

I have never had any problems out of mine. I would recommend it to everyone looking to purchase a dishwasher. They should get one them. They are good quality, long lasting and dependable. Everybody should have this brand. They are really good on their sizes. They have the right size for everybody. They have a long range of models so Im sure you will find the right size one you are looking for.Very good looking models. They look somewhat similar but you can tell the difference between them. I have a black one to match my other appliances but I really liked the one I have and the stainless ones they are very nice. They dont really cost that much for the quality of them. Its well worth it but Im a firm believer in you pay for what you get and you get good merchandise with this company.

I bought the Kenmore Dishwasher, in fact, I bought all Kenmore appliances because they work great and last for years and we get superior service on them. I have had my appliances for over ten years and they still work great like new, no problems. It has featured of being able to have heat on or off, having the arm on top and bottom, quietness. I like the silverware basket because its on the side and not the middle which gives you more room. I also like that my top rack is deep. I wish it had a self-cleaning feature like an oven so I could run it once a week to keep the power wash free of debris. We live where the water is hard, it would be nice if it had a built-in water softener that you could maybe change a filter out so I didnt have to buy additives to keep them from spotting up so bad.

It’s lasted at least 15 years. The glass flat top is impressively flawless. Recently the two left burners died but other than that, it’s done its job well! The self cleaning oven, you still definitely have to vacuum out when finished the cycle.

Sear Kenmore Elite Range 79032363E410 - Oven does not keep temperature at all. One time it just canceled program on its own. Oven is off 20-30 degrees. Tech told me to buy a regular temperature oven gauge which I did. It was off 50 degrees. My oven has been repaired 4 times. They have replaced coils, motherboard and even top ignitor, etc. They told me one more time and I could get a new one. I am having them come out once again to repair because it is doing same thing. I bought extended warranty and glad I did. This is the worst oven. Originally bought different oven and it was defective and they kept on delivering 4 bad ovens. So they upgraded me to this one so basically this is my 5th oven! If you have a choice-DO NOT BUY any Sears appliance products because I purchased 5 Kenmore Elite products when remodeling and all but my dishwasher had to be repaired or replaced more than once. You can go online to check numbers to see who makes them. Mostly LG makes Kenmore. LG is also bad product. Spend the money if you have and go with a really good oven brand.

I have always purchased Sears Kenmore appliances - refrigerator, dishwasher, stove, washing machine. Love them. I was sorry To hear that Sears closed down all the stores in New Jersey. I bought their products for many years and trusted them.

I went to Sears 3 months ago because I needed a new propane water heater, they were the only ones at the time with a unit in my size. I told the salesman I needed a propane water heater and he told us, they only sold propane heaters at his location. He looked it up and I got one along with the parts to hook it up. The unit was supposed to be for propane and the box was mark so, so I took it home and hooked it up. It started right up and ran fine for three months, then stopped working. After some head wringing, I found the cause and a reset button by the thermo coupler, rest it and it didnt work on the light setting, have to put it on low now to light. Noticed the top of the flame was a bright orange, an indication it was a gas heater, not propane, then noticed the units tag says gas only. I went back to store and they refused to help me saying, We didnt install it so were not helping you, they also refused to order, or supply me with a conversion kit for l.p. and referred me to a local hardware store, who told me it was an item we had to get through Sears.I tried looking up for the conversion kit on their site myself, but their website wont correctly search for the item, I either got ceiling fans or something else. I tried using their online assistant and they kept trying to look up for the wrong parts, and didnt know how to look them up either.

2018 Kenmore Elite Convection Oven. Purchased 3-2018. Problem 1. Double convection bakes terrible. Chicken still raw after 1 1/2 hours. 350 deg. Problem 2. When oven heats up I can NOT open the warmer drawer. Oven swells underneath. When oven cools then I can open it. Problem 3. Extended warranty is a joke. They would not allow us to return this brand new stove. Been fighting with them since April 2018. So $500.00 in parts sent to house. 3 Repairmen to do a 3 hours job that took 6 1/2 hours. 1 repairman sat in the van the entire time. Never came into our home.Problem 4. After putting in NEW damaged parts and turning on stove to heat it up the drawer once again would not open. So now supervisor is sending in a refund ticket. Hi he Warranty Department can refuse us again if they feel they want to. Problem 5. Sears Repair will schedule their own appointments with you without telling you. You’ll get an automated phone call the day before confirming the repair appointment that you NEVER made! Fingers crossed that we can be rid of this stove and Sears very soon! FYI: Don’t fall victim to Sears and their Warranty Plans! I will update.

I purchased a Sears (Kenmore) Electric Convection Range Model 790 9746. I was told that it was top of line quality, Sears dependable and would last many years. My parents had had good experience with Kenmore products so I believed what I was told. What a mistake! I have nothing but continuing problems with the Sears Electric Range. The electronic oven control motherboard has had to be replaced three (3) times because it keeps malfunctioning. I was told by the last repairman that it was because a design defect in the range caused the motherboard to overheat & fail. I called Sears and they just blew me off. I am going to try one more time before hiring a lawyer.It is sad to see how far Sears has fallen. At one time, it was #1 in quality and customer service. Its quality has deteriorated badly. Its customer service is essentially non-existent. Its lack of customer service will cause it to lose more and more customers like me. I didnt mind paying a lot of money but it was fair to expect a quality product and prompt customer service for any problems. Instead, I got a lemon which I am told has a product design and Sears seems to care less. Whatever the cause may be, I am sick and tired of paying to have motherboards replaced. All I wanted was a dependable electric range. So, buyer beware!!!

Our Kenmore (aka Whirlpool) front load washer, model C4810, purchased July 2010 requires a nearly $400 computer replacement. Sears charges $84 (with tax) to have a technician tell us it will require a $400 repair, then very generously offers us a $75 coupon toward a new washer ($1,000 or over). What a slap in the face this offer is! Especially after purchasing four major appliances from Sears three years ago (along with numerous items since). Our gas stove (Kenmore) and refrigerator (Whirlpool) are starting to show many issues as well. I cant understand how Kenmore/Whirlpool can be top rated in Consumers Reports and etc. They can have their coupon. Ill go with a domestically made lesser known washer this time around. Same for the other appliances when they go.

I tried to contact customer service and was transferred 6 times, then hung up on! The Kenmore Elite Range of 5 years almost burned my home down this morning. When I called to ask for assistance to determine if the range was safe to be in my home, they wanted to charge me $25 to just talk to someone! Then, they wanted to charge me $89.99 to send some to my home! Yes, I am furious that this company just wanted to collect money and would not help. My home has smoke damage, which I now have to clean due to the malfunction. I will never purchase a Kenmore product again!

I too have a Kenmore stove (Model #C970-648229) with falling racks! I have e-mailed Sears with no solutions. Ive been to their store where the stove was purchased. They even took a rack and have never returned it. They have suggested I pay for a service call to have an agent come out to tell me what the problem is... I know what the problem is - the racks no longer fit the oven! Apparently I have found out it has something to do with the lining of the walls in the oven??? Every time I have my oven on to bake something I hear this crash and the racks have fallen and my item being baked ends up spilling all over the oven. I am very, very frustrated with this. I will never buy anything from Sears again!!! And it seems they dont want to deal with this problem!! Has anyone received relief?

Poor quality material. It is rusting in every corner! Also is coming apart. The control panel is loose. The burners are getting hard to clean. The top oven, I keep it covered with aluminum foil, otherwise if you cook something and it falls on the top of the stove, it’s going to stain the paint.

It worked wonderfully. It is high quality. People really enjoyed their Kenmore refrigerator. It is an upright freezer, it is good for a small to large family, it is good to put in pantry or cellar. It has one door, 3 or 4 shelves. It has shelf on doors, plenty of room for extra meat or vegetables. You could place just about anywhere. Its energy efficient, too. The price range would be about 600.00 to about 2,000 dollars with 5 year warranty which would replacement parts and labor to fix it or a refund or replace with same make and model. I would recommend, it was a great idea to buy and use.

Kenmore 3.6 cu. ft. HE Top-Load Washer Item# 26-26002 - I purchased this washer along with a whole new kitchen remodel June 2013. The computer on the washer is not working and has to be replaced and it is August 2014. I took out a 30 year old Maytag that was still working fine (never once repaired) and now a little over a year later I am hit with a bill that is close to what I could go buy a cheap washer with. I have gotten no satisfaction from the company. They say I have to have an order number so they can make sure that was purchased when I said. Well they found it when I called about the cracked glass top on the stove I got at the same time... which has been replaced twice already. These items should come with a longer warranty or they should at least back their products longer. Will never purchase or recommend Kenmore again.

On opening the Kenmore convection wall oven door, the handle was loose and when I pulled on it, the entire glass door shattered, cutting my hand, ruining food on the counter, spraying glass as far as 12 from the oven. Using a whisk broom, regular broom and the vacuum, we were able to get most of the glass up and then we washed all of the kitchen rugs. If a small child or one of our pets had been next to me, some serious harm may have resulted. I have read about other customers having this problem and that replacing the door is not a safe option - it can happen again. Its a serious design flaw.I have spent at least an hour or two so far on the phone with Sears and Kenmore, last night immediately after the explosion and then again this morning. They are willing to send a repair tech to assess the problem at a cost to me of $99 because I have no extended warranty. NOT FAIR! This is their problem and they should offer ways to replace the oven with a better design or recompense me so that I can get a safe oven.

This is the second electric oven I purchase from Kenmore. The first broke in 2 yrs... The second a yr.. I spend so much money... Still dont have a working stove.. its GARBAGE!!.. The same with 2 washer machine.. GARBAGE!!!!

I own a 2005 Kenmore Gas Range Oven (Model: 790.786.73400). In the middle of the night, I heard a number of pops, and I discovered that the outer glass door on my Kenmore range shattered and sent glass across the kitchen. Sears response after an hour and a half was that there is no recall, their customer affairs will not accept the call because the product is six years old, and the earliest they can send a technician is a week (at my expense).

I have always preferred an electric stove over a gas stove. I had my stove and hot water on propane so I decided to do all electric and thats when I purchased the Kenmore electric range. I have never owned a glass top stove that didnt have the coil burners. There really wasnt any other options. I learned that if you spill something on the stove while cooking on it to make sure you clean it up before you use it again because it is a lot harder to get it clean if you keep cooking on it. It cleans up great as long as you clean it after every use. It has a convection option instead of just bake selection which I use most of the time because its faster and it cooks more evenly. It also has one burner that is called turbo boil. When you use that burner it boils within less than 1 minute. It is awesome. Really cant think of anything negative. I would highly recommend the Kenmore electric range. It is the best oven I have ever owned.