We purchased $6,000 worth of Kenmore appliances in 2013 for our new kitchen. The inside sticker in the microwave indicates it was manufactured in China in July of 2013. On December 14, 2014, I opened the microwave and discovered the inside glass on the door had shattered for no obvious reason. I was not using the microwave. I had been cooking on the stove top, but have no idea why it would have shattered, unless there was too much heat? This is obviously a manufacturing defect but when I called Sears, they required I purchase at $259 warranty, even though the product had been installed 14 months ago. This is on top of a two-year-old top load high efficiency washer that wont start without unplugging and replugging in the power source and a refrigerator with an ice maker that was installed wrong and caused much damage from the water leaking. WILL NEVER PURCHASE ANOTHER KENMORE PRODUCT.

I love the pretty color, it matches my other kitchen appliances perfectly. Its very nice and I like the way they made the switches and buttons on it. I love the size too cause it holds all my dishes perfectly with plenty of space. I love the way its made all my dishes fit in each little space just right. I really love the way the Kenmore washes. My dishes always come out really clean Spot free. I would recommend this dishwasher to others. Great buy. It was in my price range and something that I could afford. It was very fairly priced and affordable. I really love it. Thank you Kenmore.

Purchased range oven from Sears a Kenmore. Do not buy - it basically exploded, made a big popping noise and they refused to warranty it. The women on the phone was rude and refused to let me speak to a supervisor. No wonder they are closing Sears stores. Their products have really gone downhill. I am so disappointed. I have always purchased my appliances at Sears. Will never do that again.

Sears Kenmore has made some of the most reliable appliances I have ever purchased! I purchased my stove in 1998 and Im still using it. It isnt digital; which I prefer because digital appliances need too many repairs and are very costly when the circuitry breaks down. The con is they dont brown as well as metal ovens. Im saddened to see Sears closing its stores. I would definitely research to find who carries Kenmore when purchasing appliances, as Im sure they have updated them.

Purchased the Kenmore Electric Range Model #790-94182310 in March of 2015. Used mostly the top, some baking but no more than 10 times a month. Babied this range! Wiped up any spills myself. However had a spillover and decided to do the first self-clean. Range is 1 year and 8 months old. The error code came on flashing F-10 on the display. I hit the off button but the F-10 continued to flash. Turned off electric supply at the breaker. Never had a ring or anything other than the F-10 to alert me. By the time it cooled, I had done the research for troubleshooting which was very helpful through YouTube by a Sears technician. We learned there was probably a temperature sensor problem. We also learned how to test it and the control panel. After removing the back panel, we discovered they both were heat-damaged. Part of the control panel was blackened by fire. The odor that I smelled and thought was the cleaning, was the plastic around the panel and the elements within the control panel. Called Sears - they offered to send a technician that would cost $89, then of course it would need the parts. Didnt bother finding out what that would cost. Did not buy the extended warranty. Who would have thought that the first time you self-cleaned an oven it would catch something on fire!!! Very unsatisfied. We are going to attempt to fix it ourselves but we do not intend to ever purchase Kenmore again. Loved my KitchenAid that I had for years and only got rid of it because it was black and I wanted to change to white. Needless to say, we are angry. Also said they could not find where there was a recall on the range. Gave me another to call which I will do. Now to hope for a recall which I feel is necessary!!! I have pictures but for some reason says file type not accepted???

I purchased my Kenmore refrigerator from my local Sears appliance sale. I was able to bundle a warranty package and included annual maintenance inspections to make my purchase worry free. The 25 cubic foot size of the refrigerator gave plenty of room. Also, the water and ice dispenser was a great addition to the fridge. Moreover, the stainless steel finish went well with the range and dishwasher in the kitchen which were all Kenmore and look fantastic. Their appliances are reliable and a good value.

Very cold and insulated well. I have this unit outdoors and it stays cold. I also like the rack height. The frost free feature is important to me and provides easy maintenance. You can fit a lot in this unit. The space is better than the chest freezer I replaced. I like how every area keeps the same temperature as well. Very nice unit. The outside is white which matches my other outdoor appliances. The style is also plain and easy to clean. I wanted something simple in design and not hard to keep up. This unit fits that need. For the price I was very happy. It blew me away compared to something I was looking at from Costco. I knew what I wanted and this fit that expectation but at first avoided it because I thought it might have been out of my price range.

We purchased this 40 range from Sears & Roebuck brand new with other appliances. They have had problems too & are all too expensive for what you get any more with too many digital, sensitive, & failing parts. We have been purchasing Kenmore products for over 35 years before purchasing these new products. The problems started after the range was less than three years old, but out of warranty. The bake element melted & burned out & melted. The cost of the part alone was over $60.00 for the element. Then three months later the range caught on fire again & the element burned again (the oven was not even turned on), this time the control board & some wiring between the element & the control board also burned. Now in addition to the element needing replacement again, the control board & wiring needs replacement. The cost of the control board alone is nearly $500.00. That is more than the last oven even cost. This oven was over $2000.00 & burning out in less than 10 years with the cost of repairs ridiculous. Something is just not right.

I have owned numerous Kenmore appliances: refrigerators, dishwashers, washing machines, stoves and dryers. I have been very satisfied with their products. I highly recommend Kenmore appliances. I prefer them over many more highly advertised brands. I have owned others, had more issues and went back to Kenmore.

After building a new house, we decided to get a nice stove and bought the Kenmore Elite 790, plus Kenmore microwave, dishwasher, refrigerator (all stainless). The stove has been a disappointment ever since. Top burners seem to have very little control. Oven has never worked right. Sometimes when baking, it switches to broil and burns food. Sometimes when it switches, it overheats and an error code displays. Sometimes, you put on bake, and the broiler comes on. Yesterday, the inner burner of the triple burner quit working. Besides that, we have only had to replace the control panel on the dishwasher. I think I would prefer non-electronic controls on stoves and dishwashers; older stove controls lasted forever. Anyway, my next stove will not be a Kenmore. Spend all that money on that piece of junk.

We own a Kenmore Elite double oven that will no longer hold the racks in place in the bottom oven. This is a very dangerous defect that has caused multiple spills and also burns. Sears claims to be unaware of this defect event though there are many complaints about this same problem on the internet. The problem is caused by the walls of the oven bowing out due to regular use and cleaning of the oven. Sears refuses to issue a recall on the oven and has offered to provide a service call at our expense which does not even guarantee that it can be fixed properly. If this were a car, Im sure it would have to be recalled but I do not believe there are adequate consumer laws that cover appliances. Sears does not stand behind their products.

Kenmore glass top electric stove model 790 purchased 2011 - I used the broiler to cook a burger. When it was done, I turned off the oven and left the door ajar. After 15 minutes I heard the oven door fall off, first one side then the other. While screwing the handle screw back on, the whole tempered glass oven window exploded. Thank goodness I had glasses on, a thick shirt, pants and socks or I would have been cut up. My little dog was just behind me but I blocked the flying glass that flew onto counters and into the next room.When I checked the model no. online I found out that so many of this model have had the glass door explode, that pressure was put on Sears to recall this model. Those who got new glass doors had them explode again and some people had them explode a third time. Also luckily the oven had cooled down when it exploded but many people had hot glass shot at them. This model shouldnt even be on a showroom anymore.

Purchased a Kenmore electric range in 2004 for $299.00 from Sears. Oven and broiler stopped working. Appears to be an electronic control panel problem. This panel sells for at $240.00. This seems very unreasonable. Why is this?

I turned my oven on to warm up leftovers. 20 minutes later, after I have taken the food out and turned the oven off, I smelled burning odor. My oven burners were red hot and I could not turn it off. My husband had to cut it off by throwing the breaker. Had I walked out after turning the oven off thinking it was off, my house would have burned down. This has happened so much. After reading all the incidents online, I’m afraid to buy another Kenmore. Several models are being recalled for some reason. Mine is not.

The Kenmore Electric Range model #790.9011 is a traditional coil top stove that I purchased in 2011. Within 2 years of this brand new purchase I had to replace a burner fuse. The part costs $30. Within 5 years, there was a flash of light and a small explosion at the oven control panel and then it went blank. The part cost $170 to replace, assuming that would fix it, according to a parts store expert (he was a former repairman). I didnt think it was worth replacing and had to get a new range. The warranty was for only one year on the Kenmore and according to a store salesman all range brands only have a one year warranty today too. Manufacturers online claim that these types of ranges should last about 16 years. I have since found out that although the latest version of this Kenmore stove rates well with Consumer Reports, it is made by Electrolux, which has a poor repair history and poor brand reliability, according to Consumer Reports. It looks exactly like the Kenmore I bought 5 years ago. I wonder if the Kenmore I purchased in 2011 was also an Electrolux model. I definitely dont recommend the Kenmore Electric Range.

Recently bought a house that is only 5 yrs old. Builder or previous owners equipped the home with all Kenmore appliances. In the 14 months since I have lived in this home, all of these appliances have either completely failed or are starting to. After only 6 yrs of use, these appliances are nothing but trouble. These machines are obviously well beyond their warranty terms so I have absolutely no recourse to have them repaired and even if I did, there is no chance that I would. It is quite clear to me that if you wish to purchase appliances for your home that you expect to last, DO NOT BUY KENMORE!!! The microwave is completely nonfunctional, the range has started to fail, the dishwasher never worked well, the clothes washer leaks and has been replaced and the clothes dryer has begun to fail. I WILL NEVER BUY A KENMORE APPLIANCE AS LONG AS I LIVE!!!

My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames shooting from behind the control panel. We were able to pull the appliance from the wall and unplug it, at which point the flames died out. There was no damage in or around the electrical socket and the damage to my wall was DIRECTLY behind the vent where the flames came from. I am disturbed to see how many others have had similar experiences with Kenmore appliances.Sears has been little to no help in resolving this matter. It took 5 associates before someone even took an incident report! I was told they could send a technician for repairs at my expense, since I am no longer under warranty! This is not even the 1st issue I have had with this company. Six months after I purchased my $1500 refrigerator, there was a recall for chance of fire! PLEASE BEWARE! DO NOT BUY SEARS OR KENMORE!!!

Keeps the items I need for food cold enough but it sometimes builds ice in both the refrigerator and freezer sections. The freezer could be larger also. Too small especially in freezer section. Light sometimes gets in way of the food too. I am not sure whether is large as they claim it to be. It is all white and no different than any other refrigerator from Sears or any other store. Kenmore is ok. Depending on the sale prices at Sears, you may need to pay more for a stainless steel finish. Also, temperatures in the right door ran slightly warm. This is a very well-rounded high-end fridge that you can get at a mid-range price. If stainless steel is a must, upgrade to the 72483 (or to the LG model its based on). Otherwise, the 72482 offers the best value in its class.

Has lasted for years after many uses and many kids with tons of dirty clothes and a dirty husband. Even had shoes thrown in and still runs like a champ. Plus no lost socks! Works every time all the time. Even dries faster than other dryers Ive used and its great for quick use, plus I love all the options. The price is definitely worth it. I love the appearance of this dryer. It fits my decor greatly and matches my washer perfectly even though they are different models. Its very sleek and looks like a much more expensive dryer and its a mid range price dryer. I love that it looks like a high end dryer. This isnt your mothers dryer, with the old knobs and buttons. I love how this dryer looks.

I purchased a Kenmore Range model 790.9445. Today we pressed the bake key set the oven to 350 and the control panel started to sizzle and catch on fire. The off key was press and the oven was unplugged from the wall. I tried contacting the store with no answer then the service department. After trying for 3 hours I got through gave them my information and was place on hold for 45 minutes and was hung up on. So I called back this time I was answered right away and placed on hold after giving them my information, I was hung up on again. I am now sitting on hold for the last hour with a new telephone number for the Sears Customer care network, they appreciate my patience which is wearing thin with sears 40 minutes later. I got this number from another customer adviser site which was an email from a SEAR rep. I dont think they want my business. 1800 549-4505 and it is english

My dishes always come out great. I never have to rewash. All I ever do is just put them up. It is fast and not too loud. Never disappoint. The size was perfect for my kitchen. I dont have a big kitchen so I need a med dishwasher. This one is great. I do not see why you need a bigger one unless big family. I needed one in black so they got me one. It is sleek and I love how it matches my other Kenmore stove and microwave. Now I just need Kenmore fridge. The price was great. One of the key factor I bought the item. And I found that I got great performance for the value. I love my dishwasher and always will.

My Kenmore elite has been a godsend, with back issues, I was left with only being able to use the burners on my other stoves in the past, but with my double upper oven/lower convection oven, I have a choice of which to choose. I love the easy self-cleaning, push button cooking timer and delay functions along with the 5 different size burners, (it also came with a griddle) the middle burner is oval shape. The child safety locking and cool-touch doors are extra importantfunctions just to name a few. I havent had any problems with the oven or functions in the 2 years Ive had my oven. Kenmore has been a solid reliable brand for many years. I love my oven!

I purchased a Kenmore range on June 15, 2012. A small amount of tomato sauce dripped into the space between the two pieces of glass on the door. I called Sears repair and they do not cover that in the warranty. It will cost me around $150 to have it fixed. I feel that this is a flaw in the design of the oven. I have cooked for 50 years and never ever had this problem. I realize there needs to be a vent to allow hot air to escape. How are they designing the ranges differently now than decades ago? I will have to look at the smeared glass for the next 10 years.

Kenmore makes some really great products. I own a Kenmore microwave and I couldnt ask for better it has a wide range of options. It heats food up quickly and its quiet. I recommend a Kenmore microwave.

I purchased a Kenmore induction range approximately 5 years ago. The oven racks no longer fit, they fall down and create a very dangerous problem. Sears has told me in order to fix the problem I need to change the entire oven box. Needless to say it might happen again since it seems the box expands with use.

I purchased a Kenmore oven and the racks keep falling while cooking. I called the Sears outlet store where I purchased the oven and was told to try buying new oven racks. I purchased new oven racks through Sears and still while cooking a turkey the same problem existed with new racks. It caused a grease fire and I was burnt. After several calls to Sears I finally spoke to a corporate person who sent a repairman out at Sears expense. The Repairman said he could not fix the problem the oven walls were defective. The serviceman immediately called Sears from my home on his cell phone and I was offered 20% off a new oven if I purchased from Sears.I told the corporate person I would not accept that offer of 20% and that my oven is only three years old. It should last at least 15 years and would be talking to his supervisor on the next business day. I also told him I was going to seek legal advice, expose Sears through our local news station in the SF Bay Area if this issue was not resolved. Im shocked that this has taken so many phone calls and a service call and I still was offered 20% off a new oven and not a replacement oven. I have purchased numerous appliances through Sears and never received a run around such as this. This is a Health and Safety issue. I see other complaints such as mine online regarding wall ovens purchased through Sears. We should all seek legal help and expose Sears on the way they are handling their health and safety issues.

Purchased Kenmore Stainless Steel Cooktop Stove Sept 2015, now 5 months old, noticed rust bubbling up on the front door and lower draw panel about two months ago. At first I thought it was just a food stain but it would never clean up. Contact Sears repair, repairman sent and I was told not covered under their one year warranty because it is a cosmetic issue. I was then told that the stove is not really all stainless steel but partial and has other alloys mixed into it which is probably why it is rusting. I said that nowhere did it say this is not a 100% stainless steel and this is a definite consumer fraud, and misrepresenting the product as stainless. He said that is the way they all are at the $500 price you paid. Pure stainless steel stove would cost $4,000-$5,000. I was mislead to believe this was a stainless steel product, I am left with a new rusting 5 month old stove that no one will do anything about. BEWARE OF YOUR NEXT RUSTING KENMORE PRODUCT!!

We purchased a new Kenmore electric range. Within 4 years, the oven box had expanded from the oven heat so that the oven racks no longer fit but fall out of the grooves. When I contacted Sears, they refused to accept responsibility but said they could supply racks that fit at $106.00 + tax and shipping each. I ordered the racks, but they are the same size as the original and Sears said that they cannot help me. I am not alone. Many other consumers have had this same experience. This should never happen. Sears should recall these stoves due to the safety factor alone or at the least, provide wider racks even if we must pay for them to address the problem. I will never purchase another Sears appliance.

Just purchased a gas convection style freestanding oven Model# 790-74239311. After first week light bulb in oven burnt out. Finally replaced last week and it just burnt out again. What gives? I have been very satisfied with the baking performance, but cant bake in a dark oven!!!

Kenmore washer set is a very good product to use. Doesnt take long to get the job done and it has a great spin cycle. I would recommend it to any customer that is looking to purchase a new washer set. They were able to deliver it on time. It comes with a warranty and offers a great deal of thing. Its comes as new and out of 4 month I never encountered a problem with it so I would recommend this product to any customer that is looking to purchase. When it arrives it was brand new. It had no marks no scratches on i. All the knob were and still are working properly. It was very well in my price range of things to choose and I really like how they gave me a discount consider information I was the new customer. I would recommend this to anyone that is looking to buy it.

My stove was in the house when I purchased it. It is a glass top range which I find easy to keep clean but I would prefer a gas stove if I had a choice. Kenmore appliances are good and this one works just fine.

My husband and I went to Sears appliance in Clifton March 6, 2014. The salesperson was rushing to make a sale, but we insisted on asking questions like, Can the microwave be used with the rack that is inside it? He told us they sell them with the rack because it can be used with the rack. We paid $400 for the Kenmore over the range microwave oven. We even purchased the extended warranty. With both the manufacturers warranty and the extended warranty we felt safe. Well, the microwave caught on fire and when we called we got a royal run-around for 3 hours. Sears blamed the manufacturer, the manufacturer blamed Sears, then Sears blamed me for using the microwave. The consumer is now blamed for using the appliance as the sales person said it could be used. This microwave has a rack to be used when cooking. It worked well for 6 months, then it caught on fire. When we asked about the warranty and manual, it turns out that the consumer is at fault no matter what happens.My house could have caught on fire. I have a microwave oven that should not be sold because of its tendency to catch on fire or blow up. The techs used the words blow up, not me. It is a fire hazard. Sears will neither replace nor will they repair the microwave. The people at Sears dont know that Kenmore is a part of that company and that they have the same numbers. Its ridiculous. I took pictures of the charred section. I thought Sears was better than that. I guess the best suggestion is dont buy microwave ovens from Sears. I checked other reviews and they all give terrible reviews. I should have read those first.

Price could be better, the cleaning is easy and oven works great. Personally I have a Imperial Flair from the 60s and I love this one better. Should make a new one last longer. Color choices more would be better.

Kenmore Elite Slide In Electric Range - I have had the control panel on this $3,000 range go out three times. I called Sears customer service 4 times in one day and each time, they put me on hold to look something up and we were disconnected every time. I have owned this range for 5 years and this will be the 3rd time this control panel needs to be replaced. Of course, the extended warranty I purchased has run out. I have received no satisfaction from Sears customer service and I will never buy another Kenmore product.

We had both the washer and dryer and they were, although basic, very efficient. The pair was relatively quiet, and the washer had an automatic bleach dispenser. The dryer did a fair job. I believe these were near bottom of the cost curve. Even though we replaced both units, they were both in good operating condition after ten years. We gave them to a neighbor who had rental properties and they are still going strong there. There were some options that we did not have, and that we wanted, so we upgraded and looked quite awhile before deciding. We wanted an HE unit, and we wanted the bells and whistles that tell you when stuff is done. We wanted more settings on the dryer. So we went to Sears and actually found something that suited us very well. We ended up, however, purchasing Whirlpool, because of the customer service at Lowes.The units were white. Dirt tended to accumulate under the lid of the washer and it needed wiped out regularly (which probably should be done at any rate). They were, as I said, pretty basic. White, utilitarian. Kenmore appliances, of any type (and weve had several so I can say this from first-hand experience) are some of the best appliances available anywhere. The units range from basic to sophisticated, and the price tag increases as the options are added. In the long run the value is, in my opinion, excellent. I would highly recommend any Kenmore appliance.

I came home to find glass on my kitchen floor and in the dinning area next to the kitchen. Further investigation lead me to the Kenmore gas range oven door. I purchased the range january 2011. Glass was everywhere. No one else lives in my home. I very seldom use the oven. Nothing fell, nothing mysteriously hit the oven door. I called sears to no avail. I purchased a $275.00 moderated protection plan. If this has happened to anyone else please provide me with what you did to resolve the issue. Thanks.

I furnished a new house with all Kenmore Elite appliances in October 2010: Washer/Dryer, Central Vac, Fridge, Stove, Dishwasher. All have had issues and repairs except for the dishwasher which is rarely used. Most recent, the oven door simply exploded on its own. This is when you have to wonder about a companys credibility when selling such junk. Wheres the consumer protection when product like this can cause bodily injuries? I would never buy anything from Sears again. Its time to cut up my Sears card.

Large oven, heavy iron burner grills, timer, electronic lighters. Like it all except the push button controls for the oven etc. were not very sturdy and the mounts broke and had to re-enforce and remount the panel from the inside. Only one problem... That of the control panel mounting weakness. Have had a great experience with all my Kenmore products and see no reason not to continue buying them in the future when needed. The products are solid and the prices are very reasonable for a great dependable product.

We purchased a Kenmore Elite 24 cu.ft. Bottom-Freezer Refrigerator model# 78043 in Feb 2015 and installed it in late April 2015 for our new kitchen renovation. We loved the appearance of the unit and the space available inside. We had been noticing for the past 3 or 4 weeks that our food was going bad and an unusual odor inside. At first, we thought we had just purchased some out of date food. We placed boxes of baking soda inside for the odor. We installed a refrigerator thermometer inside both compartments and began monitoring the temperatures. The temp range in the fridge was 43-54 degrees and the freezer was 6-20 degrees even though the settings were at the recommended 0 and 37.Please be aware if you purchase this unit that the display only shows the setting temps, not the actual temps. Two months after being put into service, this unit has stopped cooling the refrigerator/freezer compartments adequately. In the end, all of our food had to be discarded. Initially, Sears service suggested they would replace the defective unit because it was so new, then said we had to schedule a service call 22 days from now. We purchased this item based primarily on the Kenmore name. That was obviously a mistake.Updated on 08/19/2015: This is an update to our previous review of the fridge we purchased from Sears. The service tech finally arrived on Aug 4 after our original appt was re-scheduled for a week later. He ordered the parts which were delivered the next day. The appt for install was Aug 19. Sears called yet again to reschedule for Sept 1. In the meantime, we discovered the part they sent was the wrong part. We called today to hopefully get the right part before the rescheduled Sept 1 appointment.

Kenmore Elite Range - Today is 12 March. My wife came home and the House was full of smoke from the stove being on high. I had cooked some Cabbage for my wife around 11:00am. I left to go to work around 2pm and left the burner on the lowest setting which was Low setting to keep the cabbage warm. She came home around 6:30pm and the Fire alarm was going off and the house was full of smoke. She tried to turn the burner off with no luck. She had to go and turn the breaker off for the range. I came home at 10:00pm and went and turned the breaker back on and the front right burner where the pot was on and it was on high again. I played with all the switches with no luck at all. I had the main circuit board changed not even a month ago by a service tech. He told me that it controls all the switches for the top and also the oven section. I had to go and turn the main breaker off again.. THIS ALMOST COST ME MY HOUSE. FOR FOLKS READING THIS, BUYER BEWARE... I will not purchase another Sears product!!!

Glad to not have to wash dishes by hand and also the dry time is great... Dont have to worry about second washing... very easy and convenient. My kitchen is kind of small so this dishwasher is a great size and falls right into place around my cabinets and under my countertop. Great fit for any size kitchen. The white goes very well with my kitchen. The color matches my kitchen appliances... the stove and refrigerator. It is easy to clean also. The value of the dishwasher is good. Low maintenance and upkeep. I really like this dishwasher and I would recommend it to anyone who is shopping around for a great dishwasher.

I have a double oven and its great except one thing, the side oven is so small that really nothing fits inside to bake. You have to order special size pans AMD lets face it, no one wants to go out of their way to do that let alone bake a tiny one person cake or 4 small rolls. I dont want to take away from regular oven but I believe the tiny baby oven should be an inch to two inches bigger at least to put regular size pans even if its for warming.

I have friends and family over a lot, so I have dirty dishes and pots often. I never have to worry about the dishes coming out with food still on them, or my pots. Being single it is perfect for me. Even though I entertain a lot, it handles the big loads, sometimes with space left for more, and I rarely have to worry about a second load. I love the color I chose, gold or yellow because my kitchen is yellow, my stove is yellow, my refrigerator is yellow, my walls are too! It matches just perfectly. This is my first one, and I have never been so done with handwashing. It was worth every dime I paid for it! A definite asset to anyone, you will never handwash again.

The washer is by Kenmore and I have not had any repairs in the time I have owned the machine. This washer does the job. Happy with its performance. Clothes are clean. Not looking to replace. Will keep this washer for the long term. This washer is white and is a standard washer with a top load. It has an agitator and a lot of buttons. I use warm for my whites and cold for my colors. I looked at a lot of machines. It was not at the top or at the bottom of the range. I therefore felt I got good value.

Twice now coming home my Kenmore stove has turned itself on by the handle. Nobody was home. I could not figure out how it could happen until I read this happened to others. Very dangerous gas smell. I felt like I would pass out. BEWARE!

My parents bought Kenmore fridges and I continue this practice because they recommended this brand. I had purchased two other refrigerators and liked Kenmore better. I really did like the size and the design of the fridge. I liked the versatile way you could arrange shelving the way you liked. Easy to store products and has lots of storage space in doors too. You could put beverages in the door if you chose to or put them on shelves. I like arranging the placement of products in fridge myself. I also liked temperature control in the very front of fridge as well as the placement of the butter dish and a designated space for my eggs. I liked the ice maker, glass shelves, crisper and frost-free freezer. It had air holes and I could manage the door handles. I also liked the color and that it was well lit and insulated. Added water purifier made plenty of ice. It kept food cold and did not sweat. There were no coils exposed on the back making it easy to clean. However, fridge was a disappointment. The top crisper broke many times and had to repeatedly replace it. The door holders kept breaking and the bottom ledge cracked too. The material it was made is not strong and parts were expensive. The plastic used inside the refrigerator was a wrong choice. There was also a pattern on door handles that grabbed dirt. You had to constantly clean the handles. I would like wheels on fridge so I could easily clean behind and under it.

When I was growing up we always had Kenmore products because my Dad always bought the best for Mom. All their appliances, stove, fridge, washer, dryer were all Kenmore. Mom still only wants Kenmore. They were great because they lasted so long. I am 60 and Mom just replaced the Kenmore washer she had when I was about 25 or so.

Love the brand. I have been a Kenmore customer since I moved out on my own. Both my parents and Grandparents were Kenmore lovers. I have had both washer and dryers as well as stove, microwave. I have never had the brand fail me. I have even purchased Kenmore appliances used due to their reliability and my inability to afford a new appliance. My fridge has even cooling. No warm spots. There is also more than enough room for all of my needs. The height is good, all my bottles and jugs fit upright, no laying things down so the contents can leak out. Its also easy to see what youre looking for. I like the ability to change my shelves to fit the needs, such as the holidays fitting all the pies, desserts and salads in and still having room for all the regular fridge items. However, I dont like the plastic shelf barriers. They should be metal. So if something is a bit large it just bulges instead of breaking. I dont care for shortness of the drawers. I thought they were longer so things like stalks of celery and bags of carrots fit without trimming them.

I purchased this Kenmore convection range in July 2011 online from Sears for $782.16 with free delivery. A few weeks ago, I was using the self-cleaning cycle when I heard a pop and saw a spark of light. I turned the cycle off, let it cool and turned the cleaning cycle back on and finished the cleaning. In my heart I knew there was something not right. I tested the preheat and it seemed slow, but I was able to use the oven a few times after that. Then the last time I turned it on, I got a weird chlorine smell/burning plastic?...That was it... No more oven. After the disbelief subsided, I started making phone calls. Per Sears... my one year warranty was up and I was up a creek. Sears repair sent a repairman ($80.25 with tax) and I was told it would be $348.02 to repair the electronic range control and overlay.Needless to say, the repairman had little to say except, These things are mass produced, its the manufacturer (Kenmore? probably not) not Sears. I guess Sears only sells the junk. After that they have no responsibility. He also had the gall to say, It is what it is, and left coupons for a percentage off a new stove. The little Troll even gave me a line about purchasing a new warranty after they repaired their junk. TWILIGHT ZONE... I will never buy another Kenmore product nor will I buy from Sears. If I could give a negative star rating I would... Now I need to go look for a stove as I am raising three grandchildren and they like to eat regular... Guess you get what you pay for... or not!

It washes my clothes clean and dries my clothes in a good timely manner. I have used other washers and have had issues with them in the past. I have also had washer and dryers not wash and dry my clothes thoroughly. It fits just the usually size load. Its not a higher duty dryer and washer. Those ones were out of my price range. But I dont have any complaints about the load size. I live by myself. I like the appearance of my washer and dryer. It doesnt look old or used and its easy to use. It has the basic knobs but very stylish. Overall others would complain and want the newer model but this one I am very happy with. The value of this washer and dryer is very least expensive but is stylish enough to look like youre not poor and cant afford a nice washer. I love these models of washers and dryers. I think these models are the best around for people that cant afford the newest models around.

I purchased a Kenmore Elite 790.48883.110 built-in microwave to match my Elite built-in oven. The Elite microwave electronics fried within a few months while still under warranty. The electronics were replaced but fried again a year later while out of warranty. This microwave is a LEMON. There is a design or manufacturing defect in this unit. Sears is retailing the microwave for $2,000 (I paid $1,300). I have a Hamilton Beach microwave that I purchase at Walmart for $65 at it works like a charm. Why cant Sears make a $2,000 microwave that lasts for a year?The fun begins when you contact Sears Customer Care. The first thing that the non-English speaking person told me was that I needed to contact Electrolux because they were the ones who actually made the microwave. Duh? I bought the microwave at Sears and it has Kenmore labeled on the front door! I really dont care which company in China made the unit, Sears is the responsible party! But this is what Sears Customer Care operators are trained to do. After much complaining, I was finally turned over to an English-speaking operator. His job was to sell me a $500 per year insurance policy. I told him, Thanks but no thanks! If I have to spend $500 it will go toward yanking out the Kenmore unit and replacing it with another brand!By the way, the microwave (when actually working) gives off an ear-piercing beep every 15 seconds that is extremely obnoxious. This beep cannot be turned off or adjusted. DONT BUY THIS LEMON OR ANY OTHER APPLIANCES FROM SEARS...!!! Sears used to be a good company but has turned into a pile of horse manure!

Ive had this stove going on thirty years. Still going strong, this brand has a good name in appliances (Well it did when I bought it) I am sure there are better brandsout there today and more bells and whistles on them.

I have had no problems with the refrigerator I bought at Sears. I have had the refrigerator for over 2 years now, and am very satisfied with its operation. It is the three-door model with the freezer on the bottom. I will have to say if you are older, like myself, you would probably do better by getting one with the freezer located in a different place. I find it difficult to bend over or kneel for a period of time to locate something in the freezer. Other than this self-inflicted problem, I would have to say that the Kenmore refrigerator has proven to be an excellent choice.

On September 17, 2016, I was baking a batch of cookies in my Kenmore range/induction stove/convection oven at 350 degrees Fahrenheit. When I went to open the door to check the consistency, the oven door exploded, sending shards of glass everywhere in my kitchen/dining room. I have taken pictures of the aftermath, along with replacing the range that exploded. I have kept the Kenmore range for further investigation.

Defective and dangerous. Stove five years old. Walls of the oven suddenly retracted. Racks dont fit and they fall. It cannot be repaired, unless the oven is replaced at a big cost. I wont buy a Kenmore stove again, and wont recover to anybody. They are dangerous. There are a lot of people with the same complaint and Sears wont do anything about it.

I have been using this product for over a year now and it has been working very efficiently. When I load the dishes, the washer removes all food and stains in minutes and makes the dishes like plates, spoons and even big vessels absolutely clean. It states that it removes 99.99% bacteria while washing them. The dishes do not feel wet when I remove them. They are very dry and I do not need to wipe them with a cloth. It is larger in capacity than my previous dishwasher even though it looks smaller. There is plenty of room on the top rack for tall glassware and the top tray lifts and lowers for bigger pots. The sleek, nondescript stainless steel finish allows it to go with pretty much any brand of appliance that you may have in the rest of the kitchen. The top buttons are aesthetically pleasing. It looks good in my kitchen. This dishwasher was an excellent value and beat all other dishwashers in its price range. It has great price and it looks like it should have cost more.

I purchased a Kenmore brand oven approximately four years ago and this evening while preparing dinner, the glass door shattered all over my kitchen. I now see at least 100 online complaints for the exact same issue. I plan to visit my Sears store tomorrow but am not hopeful after seeing the anger and frustration of those with a similar experience.

Ive had this refrigerator for just over a year and the motor in the defrost went out, ice maker was not working correctly. Had to have Sears in 4 times to get it fixed. Once to diagnose the defrost motor not working. Second to put in the defrost motor and put in a rebuilt ice maker which did not work. The last time the tech put in a new ice maker and it is finally working fine. This refrigerator was manufactured by Frigidaire which is usually a very reliable brand. They are make appliances to be throw away just like other products. Sears service can be a problem getting someone in to service appliances. I finally had a couple of good tech who took care of refrigerator, dishwasher and stove. I will never buy another Sears product again.

I bought a Kenmore Side by Side Refrigerator (Model 10651139214) 33 months ago, less than three years from SEARS. All lights stopped working, all at once. I called the number on the manual and was told that someone could be scheduled to diagnose the problem for a fee of $149 and also that my refrigerator had only a one year warranty and I did not pay extra for extended service. I scheduled the appointment reluctantly. I had a local, and trusted for years, repairman come to take a look. He checked everything and related to the lights, looking at the tech sheet and online. It is determined that the part that is needed is $215 just for the part and it is on backorder with no projected date of arrival. My repairman also said that this specific refrigerator has a Tech Service Alert attached to it, meaning several people have had the same problem. BUT Kenmore does NOT back up their product. What ever happened to good companies backing up what they sell? I will never purchase a Kenmore product again. My purchase from SEARS this time included this refrigerator, a flat top stove and range hood and a dishwasher. The Samsung (another review I left here) stove had issues within the first two weeks and I was told that the stovetop wearing through in two weeks is considered a blemish and isnt covered.

I have loved my Kenmore Elite range model 79098023802 made by Electrolux for 6 years until this weekend. The range expands when cooking and the racks fall to the bottom causing everything to spill. I contacted Sears and was told that this happens after using the self cleaning feature which apparently damages the oven walls, the oven will now expand when using the oven making the racks fall. I would have to have the whole interior replaced for $300.00. When I asked if this would happen again after replacing the interior I was told it was possible. This is clearly a manufacturer defect and Sears/Electrolux should stand by their product regardless if it is under warranty. My husband is recently unemployed and we are unable to fix the problem which Sears/Electrolux should take responsibility for a faulty product!!

I purchased a Kenmore gas range from Sears in July 2010 based on good experience with a previous Kenmore stove. From the start the Kenmore model 790 made loud booming noises when using the oven. No explosions just a noise that made me fearful of using the oven and definitely reduced my use of it. I returned from holiday vacation to a stove leaking gas with the eyes turned off. The local gas company conducted an inspection and declared the stove dangerous and unsafe. Now the stove sits in my kitchen with a red tag labeled dangerous. I do not plan to repair the four-year old stove. It will be replaced with a new stove and different manufacturer. Thank you to everyone for sharing your experience with Kenmore stoves.

I purchased a Kenmore Elite Oven Model #790 980 23800 about 4 years ago. Cost over $1,600.00. In the past several months I have noticed the oven racks will fall down. This can be a hazard because of the heat of the pan and possible spilling of contents. I logged onto the web and found a Kenmore site that had a few complaints on this oven. I reached out to a rep there who did have a repair man come out. He stated that it would cost $600.00 to fix, which is unacceptable.Went back to Kenmore and they advised me that since I do not have an extended warranty I would need to pay. They would negotiate the price. I think this is a defect, not something that the consumer should be responsible to fix. According to Kenmore rep if it is a defect then the manufacturer, Frigidaire would be responsible.Today I called Frigidaire and was told once the name Kenmore is on the product and it is sold by Kenmore the liability and rights are Kenmore. Waiting to hear back from Kenmore on Frigidaire’s response. The issue is I as a consumer bought a costly product from Kenmore and unless I buy an extended warranty they do not stand behind the product. Not to mention this issue is a hazard. Someone could get burnt very easily when a hot pan falls in an oven. Please let me know if there is any other steps I can take. Thank you.

Pizza oven (721.66993 011) still works but the microwave turntable will not turn and will not heat. I also bought a Kenmore washer and dryer from Sears and got the extended warranty. I was told after they have been to my house more than 4 times they could not give me a new set because they switched companies that handled their warranty work and they could only see where they have been to my house once. Its takes 4 times to be able to get a new set. So now Im stuck with a piece of junk that doesnt clean well or dry well.

My Kenmore stove has a digital display on the top center of stove. Two weeks ago, my son was home and noticed smoke coming from the kitchen. He realized that the stove was on fire. He ran to the fuse box and turned off the electricity. He then started to put the fire out. By then, the house was on fire. He was able to put the fire out, but it was too late. Cabinets, walls, floor, and kitchen was burnt badly. It has cost more than I can afford to fix everything. Well, the fire was caused by the timer of the stove, which you can see in the picture. I tried to contact Kenmore, but of course they gave me the runaround. Now, I have a burnt kitchen. I am unable to afford to fix and cant afford another stove.

Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 error (run-away temperature). I set range temperature to 170 degrees for one hour. Our house filled w/ smoke, smoke alarms went off. If our Son had not been home, our pet bird would have died and our grandsons inhaled a lot of smoke. Please remove this range from inventory; extremely dangerous appliance - almost cost lives. Where can I go to get a refund - or replacement model? We are warning our homeowners insurance company of the danger of this product.

Kenmore Elite model 790 789 02000 - Bought a 5 year old home - oven not working - $495.00 to repair. Needs 1 ignitor, 1 controller, main PCB to be replaced. This was only a summer cabin, oven seldom used and its broke already. Will have to wait to repair or buy new as still have 2 Mtg.

Last year I purchased the Kenmore 73059 fridge from Sears to replace the 6 year old Kenmore French door fridge that I purchased from Sears that died. First of all, the water dispenser leaked. The tech blamed it on low water pressure in my home, but the old (6 year old) fridge didnt leak. Now, mere weeks out of warranty, the new fridge is dead. All customer service could say was, You know its out of warranty. You should have purchased one of our home warranties. Do NOT purchase Kenmore appliances. They are unreliable pieces of junk!!! And they do NOT stand behind their products. Oh, and the microhood (over-the-range microwave) I purchased 7 years ago needed a new magnetron at 51 weeks old (at least it was covered under the warranty). Note it has a bad humidity sensor (at 7 years old).

Purchased a Kenmore elite set of washer & dryer in July 2013. The washer is constantly getting unbalanced and cannot be left unattended because water keeps running until I stop and re-arrange the clothes. Sears has been out 4 times in 3 weeks to work on washer -- still not working properly.

I bought the Kenmore Dishwasher, in fact, I bought all Kenmore appliances because they work great and last for years and we get superior service on them. I have had my appliances for over ten years and they still work great like new, no problems. It has featured of being able to have heat on or off, having the arm on top and bottom, quietness. I like the silverware basket because its on the side and not the middle which gives you more room. I also like that my top rack is deep. I wish it had a self-cleaning feature like an oven so I could run it once a week to keep the power wash free of debris. We live where the water is hard, it would be nice if it had a built-in water softener that you could maybe change a filter out so I didnt have to buy additives to keep them from spotting up so bad.

I like the size of the refrigerator and the separation (difference) of the refrigerator and freezer. The water pump (inside) is convenient, easy to use and keeps mistakes (overflowing water, accidental presses, etc.) to a minimum and off the kitchen tile. I love the size of the refrigerator and all of its compartments, but I do sometimes wish that the freezer had a little more space. (We do have a second fridge/freezer in our basement for holidays and alcohol.) The refrigerator looks very nice in our kitchen. It flows and does not look too clunky. (The black model) Matches our countertops and accents the oven as well. I would recommend the Kenmore Refrigerator and have to friends and family. Although a little pricier, we feel the value was well worth the reward.

I too have a Kenmore stove (Model #C970-648229) with falling racks! I have e-mailed Sears with no solutions. Ive been to their store where the stove was purchased. They even took a rack and have never returned it. They have suggested I pay for a service call to have an agent come out to tell me what the problem is... I know what the problem is - the racks no longer fit the oven! Apparently I have found out it has something to do with the lining of the walls in the oven??? Every time I have my oven on to bake something I hear this crash and the racks have fallen and my item being baked ends up spilling all over the oven. I am very, very frustrated with this. I will never buy anything from Sears again!!! And it seems they dont want to deal with this problem!! Has anyone received relief?

I purchase the Kenmore Elite double oven approx three years ago. It has been a disaster from the start! The issues was the rewiring needed for the product that I was not told about. This requires an electrician and an extra charge that is Kenmore specific. The first set of ovens did not work at all. After paying the additional cost for the change the ovens were installed and they did not work. The installer could do nothing and I had to call for a repair. I requested a new set of oven and after a week or two receive a new set. Within 6 month I noticed the doors on the ovens would not close properly and that the calibration was off. I requested another set again to no avail. To date I have had 2/3 additional service calls for the ovens for the same problem. I have requested a new set or satisfaction each time. The most recent repair was in July 2016. Now Nov 26, 2016 they are saying the problem is no longer under warranty for the repair or the extended warranty I purchased. The customer service center has had problems scheduling, sending two repair people or say there is no appointment and then a repairman shows up anyway. This happens even with confirmations and secondary verifications.There was a time when the Sears brand stood for quality, and great customer service. Those days are no more. I purchased a full suite of appliances for a gourmet kitchen with the Kenmore Elite Brand and the two most expensive items, the fridge and the double ovens have had significant problems and repairs. I have been loyal to Sears and so as my family making it a tradition for over 30 years of my adult life. My parent bought Sears as did my entire family but NO MORE! I will exhaust my points and the boycott will begin. We will NEVER purchase anything from Sears again nor will we recommend the store or their products.

Purchased the Kenmore pro microwave oven. Beautiful looking appliance for my new kitchen. I loved the features along with the over the stove lighting. It was the first microwave I owned that had useful lighting. I never had any problems with it. Then it happened--one year and 7 days later it stopped working. Out of warranty, out of luck.

We have been pleased with our refrigerators performance – it has been reliable and efficient. We have plenty of room in the fridge and freezer and we like that we can rearrange the shelves if needed. We are able to fit everything we need in the fridge. There is a lot of usable space on the door too. We like the overall appearance of our refrigerator – the stainless steel finish matches our other appliances and makes the kitchen look nicer and less dated than it did. Large appliances are expensive but, in this case, we felt like it was a good investment because its a brand that we trust and have had good experience with in the past.

Kenmore Electric Range Model 790. Do not purchase this product!! The past few years we have been dealing with this range going directly to broil while baking. Almost started a house fire when it first happened. After calling and writing Sears I have gotten no response, no help or assistance with repair and there has been no recall even though I have read hundreds of similar incidents. I have unplugged it, reset breaker, and it works for a week or two then does it again. I have learned to cook using broil but it gets too hot and code error F10 flashes. Absolute terrible product and I am disappointed in Sears for not helping people out and for safety reasons, getting these ranges out of peoples homes. No wonder Sears is all but going out of business. You cannot run a successful business selling this kind of appliance. PLEASE RECALL THIS ELECTRIC RANGE!!

Never had an issue. Freezer always stayed cold and the refrigerator worked perfectly. Ive had it for a long time and it works just as great as it did the day I got it. The only issues I had were with the freezer. It was hard to always fit several frozen pizzas and large tubs of ice cream. I just had to change my grocery shopping habits. It isnt the most glamorous. Its not ugly. It just looks dated when compared to stainless steel. It matched my kitchen at the time. It was on the lower end of the price range of refrigerators but it has lasted a long time without having repairs. It also doesnt use a ton of energy.

Motherboard causes oven to overheat to the point it could cause a fire.

I purchased a bunch of Kenmore Elite kitchen appliances from Sears 3 years ago - a gas range, a dishwasher and an over range microwave and hood combination. The problem happened with the microwave. When opening the door of the microwave recently, a peace of plastic from the edge of it got broken all of a sudden and fell on the floor. It was definitely not caused by us, or our inaccurate using of that equipment. We are very neat people, do not use the microwave frequently, just a couple of times a week and always very accurately. The problem was definitely caused by a disguised damage that the door obviously had since the beginning. Our attempt to receive a reasonable service from Sears resulted in an estimate in the amount of almost $400.00 for replacing the door, while the total price of the entire new product when we purchased it 3 years ago was $499.99. We understand that our product is not covered with a warranty any more, but, assuming that the damage (a very unusual and caused definitely by a disguised problem), can the repair price provided to us be considered reasonable? Just after 3 years of a very gentle usage of said appliance? It is obviously that both the manufacturer and the Sears corporation are not interested for their products to last long so that the people have to buy new frequently, increasing their profits. We are extremely disappointed and advise people not to purchase any appliances from Sears and avoid purchasing Kenmore products at all. Kenmore does not have a direct customer service, all attempts to contact them are transferred to Sears, while Sears representatives refuse to provide any reasonable help telling us that the repair price depends only on manufacturer. Once again, its just 3 years of an extremely gentle, infrequent and neat usage of that microwave and weve done nothing for this to happen, however, now we have to make a choice between repairing it for almost the price of a new one or buy a new one. Our previous microwave served us almost two decades and we would still have it if not the kitchen remodeling - the reason we decided to buy a new one. We will never purchase any Kenmore product anymore, nor we will purchase it from Sears. People, be careful - Kenmore and Sears are not reliable!!!

I purchased a Kenmore Elite double oven in 2012. After a few months of using it, the lower oven racks now fall down whenever I try to roast anything with any weight to it. Both the lower roasting rack and the middle racks do not stay in place. Only the top one is okay. It appears the sides of the oven have bowed out. I am not sure if this issue is going to be covered but it is clearly a manufacturing defect.

Purchased new Kenmore/LG dishwasher 3/2012. Within 90 days, the pump went out of it and dumped all the water out. The water ran into my bedroom located directly below the kitchen. Sears ordered a new pump but in the mean time I complained to the local store and they took it back. They ordered another dishwasher which I picked up 7/2012. I then hired a contractor 5/2013 to replace the drywall ceiling and re-stucco it. We removed all items from the room, but still ended up with drywall dust allover the house. Tonight 8/23/2013 my wife calls me at work to tell me the dishwasher did it again. My bedroom ceiling is like a shower. The water is dropping the tape seams and stucco. The new floor is covered in water as well. I want Sears to buyback the dishwasher and replace it with a Bosch, KitchenAid, or Whirlpool. (My wife wants to match the stainless from the refrigerator & stove as close as possible.) Hopefully Sears will stand behind this piece of junk. Dont buy a Kenmore dishwasher if it is built by LG. The model number is 66513973K010. Just dont buy anything LG makes....

I purchased a Kenmore glass top range ten years ago. It had everything that I wanted from a self cleaning feature, warming drawer, warming stove top burner to name a few. However, the first thing I had a problem with was the screws to the door handles were in constant need of tightening, then the area around the front of the handle cracked. I use my oven less than 6 times a week on average and only once a day.The other day, while waiting for my oven to preheat, there was an explosion, the door flew open and the inside of the oven was on fire. We managed to get it under control without having to call 911. And we were able to shut the oven off at the stove top (reading other reviews, people had to shut it off at the breaker). My house was full of smoke. Needless to say, I am in shock and horror over this situation. I cant for the life of me figure out why this happened. What if I were using the self cleaning mode? The oven would have been on lock!!! So I guess it would have blown the door off?I will not consider repairing the oven, nor will I consider another Kenmore appliance of any kind. I had also purchased a Kenmore dishwasher which never washed the dishes that well from the start and parts were cheaply made. We replaced that in 5 years time. I resent spending my hard earned money on junk that doesnt function well when you have it and it has to be replaced every 5 years. I have a 30 year old fridge in my basement and never had an issue with it - which is the way it used to be. You replaced those items because you wanted to update style and technology - not because it caught on fire and potentially could have burned the house down. What is more disturbing is that there are plenty of the same complaints on here about the fires and nothing has been done about it.

2018 Kenmore Elite Convection Oven. Purchased 3-2018. Problem 1. Double convection bakes terrible. Chicken still raw after 1 1/2 hours. 350 deg. Problem 2. When oven heats up I can NOT open the warmer drawer. Oven swells underneath. When oven cools then I can open it. Problem 3. Extended warranty is a joke. They would not allow us to return this brand new stove. Been fighting with them since April 2018. So $500.00 in parts sent to house. 3 Repairmen to do a 3 hours job that took 6 1/2 hours. 1 repairman sat in the van the entire time. Never came into our home.Problem 4. After putting in NEW damaged parts and turning on stove to heat it up the drawer once again would not open. So now supervisor is sending in a refund ticket. Hi he Warranty Department can refuse us again if they feel they want to. Problem 5. Sears Repair will schedule their own appointments with you without telling you. You’ll get an automated phone call the day before confirming the repair appointment that you NEVER made! Fingers crossed that we can be rid of this stove and Sears very soon! FYI: Don’t fall victim to Sears and their Warranty Plans! I will update.

Several months ago, while I was standing in my kitchen with my 9 year old granddaughter, we heard a high pitched noise. What happened then was terrifying. The outer glass on my Kenmore range model number 79075716893 had exploded out towards my granddaughter! I called Sears and was transferred through at least 4 representatives, only to be transferred to the repair department again. I received no help at all. Then, when I asked to speak to a supervisor, my call was disconnected. Sears needs to get on the ball when it comes to safety and not run away from the problem before someone gets hurt!

The racks in my oven started to fall off the supports on the side of the oven, dumping my casseroles, turkeys, roasts etc. I noticed it for the first time the first Christmas that I was roasting a heavy turkey and when I leaned in to remove the turkey; the rack collapsed under the roasting pan, spraying hot turkey fat all over the oven, the floor and me! I assumed I had done something wrong such as put the wrong rack in the wrong position. It continued to happen whenever I cooked something heavy until 3 years later everything I try to cook causes the racks to collapse. A service technician verified what I suspected. The oven body has expanded (probably because of inferior materials). I can no longer use my 3 year old oven and Sears as well as Electrolux (the manufacturer) refuse to do anything about it as I did not purchase an extended warranty. I will never purchase Kenmore appliances again!!!!

I purchased a Kenmore electric stove because in the past they were reliable and good. However now I wish I had kept my old stove. The oven takes 15 minutes to heat up to temperature. This is a waste of electricity. The temperature is not accurate - 360 degrees is 350 and the left side of the oven is hotter than the right side. The elements do not heat quickly - another waste of electricity. This is the last time I purchase Kenmore. It is frustrating and disappointing.

Its a durable dishwasher and cleans dishes very good. No oils and dirts and cleans germs. It looks very nice in the outside and is proven that its a good quality product. The size of the dishwasher is just perfect, not too big and not too small. All the dishes fits good and have some places for the little utensils and other stuffs you need to put in it. The dishwashers appearance is very unique and really nice to look at. I can say it is very eye catching and looks really sturdy. It is indeed a good quality product. The dishwashers value is perfect for anyone. It is very affordable and with the great value, it gives you work that not all dishwashers can do. I will recommend this product as it is proven and tested.

I have an electric range from Kenmore. This stove/oven does a wonderful job with its cooking temps. Some electric stoves overheat and does not cook properly but Ive never had that issue with my Kenmore. I trust my stove to cook at the proper temps that I put it on. I really have no complaints as far as I can think of and Im happy with my ownership of Kenmore products.

Both ovens, clock, all electrical components are out. Range hood keeps blowing lightbulbs. We bought the appliances new in November 2014, and thankfully have an extended warranty which we bought through our builder. Sears initially refused to admit we had a warranty and wanted to charge us a 75.00 service fee plus parts and labor. After pulling out all paperwork and calling back to Sears they admitted we purchased the 5 year warranty. We are still waiting to see how the repair service goes. But really - 1.5 year old ProSeries Double Oven & Convection - out completely. POOR QUALITY, I will never buy Kenmore again... Buyer beware.

Controls are not confusing and are easy to understand. There are enough settings for all my needs and uses. Unit is just the right size for the over the stove use and easy to reach. It is easy to clean, the tray is a good quality glass and not too heavy.

My glass top oven is really and has never given a problem since I have owned it. It the best stove and greatly recommended it. I love the double burner so I can go from small to large cooking for dinner.

Love my Kenmore gas range w/ convection oven. It has five burners and the one in the center I can use with a flat grill pan. I bake a lot and the oven works and holds the temp great. The oven has a self-clean cycle that works great.

I come from a family that uses many oils and mean in their dishes so when I saw how clean this machine for our bowls I was honestly shocked. I have a small kitchen and so making space is a problem but with this machine it fits perfectly next to our oven and has never cause a problem size wise. With my Kenmore dryer I never really cared about the appearance of my appliances but this product really fits in with my modern theme. This has to be one of the most reasonable priced Kenmore items I have ever purchased lol. I definitely recommend it for anyone looking for a reasonably priced item.

We purchased the Kenmore Elite Double Oven Gas Range Model 790 in Nov. 2011 & contrary to our usual approach, bought the 3-year extended warranty in part because the stove was expensive, being on sale for almost $1800. On Oct 30, 2014, the oven would not heat & a technician replaced the upper oven bake ignitor. Whew!...we thought. Lucky for us we had the extended warranty. But wait...on Feb. 9, 2015, with the extended warranty expired by about 2 1/2 months, the oven was turned on for use. While waiting for it to pre-heat, the oven started beeping wildly, then a terrible electrical burning smell flooded the house. My husband raced to the kitchen to see flames shooting out of the vents in the back. He managed to get the fire out and the gas turned off. The entire backside of wires was charred. We took photos & went to Sears where the Manager told us there was nothing he could do. He said it was up to the Service (1-800-4-MY HOME). We were incredulous that Sears does not have its own managers making these types of customer service decisions, but rather that the repair service to which they contact has that authority! I reminded him this was not a user error in that we did not set off a grease fire, but that the stove CAUGHT ON FIRE! We suggested that we thought Sears should take that very seriously, as a house fire could have resulted. He went on to repeat that Service would charge us to come out to verify & assess the damage & likely offer us no satisfaction. We previously bought appliances from Sears, but no longer. All our friends are incredulous that Sears is not replacing this stove.

We have always bought Kenmore appliances and have had great service from Sears. We have Kenmore washer, dryer, dishwasher, stove and fridge and freezer. We have been married for 50 years and always had Kenmore appliances. I would highly recommend them. It is too bad that they have closed down all the stores in Canada.

My Kenmore oven has given me nothing but very good results. I use the oven several times a week using it for various items from fresh to frozen entrées. Package instructions work exceedingly well.

After 20 yrs with my old Kenmore I just bought a new machine through Sears Can...I deliberately did not buy an HE. I am a weaver and when I finish things Ive woven, I need to control the washing process. I did not realize that the lid-lock is continually in effect. Stop the lock and I cant watch the washing process. Then I discover there is no soak cycle. (I also run a small guest house and towels frequently need to soak before a wash cycle.) What designer/programmer, in his infinite idiocy, chose to set the default at empty?! This is moronic! Fill the machine and get distracted and leave the lid up--it empties. Realize I set the wrong cycle and change the dial--it empties. Close the lid and let it sit--it empties.Add to this the fact that the towels are NOT coming out clean. I have tried different cycles, more detergent, hotter water. I have washed twice. I have let things soak. (Put the drain hose into the machine, let it drain back into the drum, pull the electrical plug. Let sit. Put hose into clean garbage can, insert electrical plug and now, even if I want to wash, it drains--into the can. Start from beginning and bucket soapy water into drum as it begins to fill. Start wash. For this I paid nearly $700 CAD tax included. Im putting it on Kijiji as soon as I can find a Speed Queen replacement. And am trying to get my old machine back in service until then. Never again, Kenmore.

Refrigerator had enough room for our weekly groceries. The shelves can be moved easily to create the right size storage of larger items like milk and juice. The refrigerator was easy to clean, mainly just wipe clean. It operated efficiently and did not increase electric bill. Temperature stayed constant - did not have some food frozen in section that was not the freezer, as I have had with other refrigerators. The size of the refrigerator was efficient. Milk, Juice, and soft drinks all fit comfortably. In the doors there was enough room for all condiments and bottles of water. It was black, which is a color I like. Doesnt show fingerprints easy. It was easy to wipe clean. It fit in designated area for refrigerator and looked nice with other appliances. This refrigerator was a gift from parents to replace refrigerator that electrical surge ruined. The price was in range of what other similar refrigerators were priced. Delivery was free at store it was bought from. It was also installed free. It was a good price for the size and features.

About 2 years after we purchased our oven from Sears the handle fell off. My husband repaired it. Then it happened again. This time the entire door fell apart when the handle came off. We called the local Sears and they came and said it was fixed. Nope. It happened again. The glass inside the door now shifts around due to the unresolved problem. Its a safety issue because I have been burned and Im afraid the glass will shatter one of these times. Sears is a terrible company and Kenmore products are not made well at all.

This dishwasher has provided a good dishwashing experience and has performed as expected. It cleans and dries the dishes dependably, with only rare missteps. It runs efficiently and saves energy and water. It is perfectly sized for the space in our counter area, and fits snugly with no gaps. The dishwasher interior easily holds a large amount of dishes, if properly arranged. It has a nice, simple, clean design. The sterling silver and black complement other appliances of similar design, even those made by other manufacturers. When considering the performance in relation to its cost, its a great value.

Kenmore Range Model 790.94452701 - The control board burned up 3 times in 7 years. We were afraid to leave the oven on and go outside for fear of the house burning down. Two times when it burned up it caused the oven to heat well over 500 degrees. Each time it burned up there were burnt wires and smoke. Replacing the board is easy, but not cheap and very inconvenient. We decided to purchase a new range rather than fix our Kenmore for the fourth time. Suffice to say it isnt a Kenmore.