I believe after viewing so many refrigerators and going to different places to check out, we were impressed with the Kenmore Refrigerator brand. I also checked out other brands and reviews but the Kenmore refrigerator by far was equipped better and the price was in the range we were going to spend. Their refrigerators also had good reviews and we liked the look. The Kenmore Refrigerator stuck out as the one we wanted to purchase. The features were great. It was set up easy to clean and it has a great icemaker.

ANOTHER KENMORE 790 SERIES FRONT GLASS PANEL EXPLOSION! I have twice, in an approximately two-year period, had the same disturbing incident many others here have described. Twice, the entire glass front of the oven surface forcefully shattered all over the kitchen floor and adjacent room. When the first incident occurred, the company promptly replaced the glass front and assured us that this was an isolated incident. When the second incident occurred, the representative reported that someone would come to our home to replace the glass, but that we were twenty days out of warranty. Any expense would be ours. It is clear to me, a non-engineer, that the nature of the design is hugely flawed and very dangerous. Others of my friends have Kenmore ovens. While their handles meet a secure oven metal piece, our handle meets glass front surfacing. A heating temperature of as little as 350 degrees resulted in this near tragedy. I would not dare to try the self cleaning feature. While I have always been satisfied with Kenmore products, THIS OVEN IS A RISK TO YOU, YOUR FAMILY AND YOUR COMPANION ANIMALS. IT MUST BE RECALLED. Seeing the consistent number of unresolved complaints, we, the consumers, need to consider a class-action-suit. I NEED TO HEAR FROM AS MANY OF YOU WITH SIMILAR NEAR TRAGIC INCIDENTS AS POSSIBLE. I cant guarantee results, but it is clear that the Kenmore brand has callously ignored this risk to our health and safety.

Purchased a Kenmore electric range in 2004 for $299.00 from Sears. Oven and broiler stopped working. Appears to be an electronic control panel problem. This panel sells for at $240.00. This seems very unreasonable. Why is this?

I purchased a Kenmore Gas Range Model 790.74419810 on September 6, 2019 from a local Sears store in Southern California as a gift for my niece. The appliance was not delivered to my niece until October 29, 2019. Just 29 days after having the appliance installed my niece was cooking Thanksgiving dinner on November 28, 2019 at 350 degrees when she heard a loud crash from the kitchen. She ran in the kitchen to discover that the inner oven door glass had shattered all over the inside of the range peppering Thanksgiving dinner with shards of hot glass. Her Thanksgiving dinner was completely ruined and the only thing she had to be thankful about was that her two year old son was nowhere near the shards of hot glass when the oven door glass shattered. After further research the day after Thanksgiving we learned that Sears has had this issue with Kenmore ranges ever since 2011 and numerous injuries have resulted over the past 8 years. Despite countless complaints to the CPSC Sears has chosen not to issue a recall nor take the affected model off the market. My wife and I attempted, on November 29, 2019, over the phone with the third party in India Sears has outsourced customer to, to acquire a refund for the obviously defective product but the only response we received was a technician would come out to verify that the glass had actually shattered.As a last resort to get some sort of satisfaction, my wife and I returned to the Sears store on Black Friday November 29, 2109 where we purchased the defective product and forced the store manager to pick up the defective range and refund our money. The Kenmore Gas Range Model 790 is a dangerous product that will soon severely injure someone. Sears is negligent and has with full knowledge continued to sell a dangerous and defective product and all the while focused on profit rather than safety. Please help save the public from this corporate greed.

High effective cleaning system with quiet sound and energy efficiency available on any cycle. Easy to use and manage the laundry type. Sleek design with exterior. Great price range to any household who is right on budget. Valuable enough about decent performance with energy saving. This one has a sleek design with simple but attention grabbing exterior. It makes your house more luxurious than before. Great color range with unique features on it. Easy to use buttons and easy to clean the machine anytime you have dirt on while youre doing some laundry. This one has a great value to have because on this price range, you can have many features as mush as expensive one. Also it has a energy saving programs for you to save some money and save the environment too.

This Kenmore oven is great! Its big and had room for multiple food items to bake, broil and warm up. I love the timer that is on it, very helpful. The touch screen is above and out of reach of small children, so they cant accidentally start the oven. Also the knobs to turn on the flame, you have to push then turn to light the flame, which is harder for a child to do. I have had this stove for over 5 years, never a problem with it. Very easy to clean as well. Great stove/oven overall.. I have the black one too, matches my kitchen, lol. Would recommend to anyone looking for a great stove..

Purchased Kenmore Electric Range Model 9622 Sept. 2007. First use of self-cleaning burned the paint off panel above oven vent (which happens to be RIGHT UNDER THE MAIN CONTROL PANEL!!! Same vent drips profusely during use of oven. Days before Thanksgiving, either 2013, or 2014, large eye on left makes a loud pop, then stops working. Thought it would be no biggie. (Didnt purchase extended warranty). It was a REAL BIGGIE. The problem was in the main control panel. $650 to repair. Twice what I paid for the stove originally!(Should have just sold it without eye working and used the money to offset new range). Yesterday, while trying to heat the oven just to 375°, it made a HUGE pop and tripped my breaker. It did that twice, then, shut down 2 more times with same loud pop, without tripping the fuse. The last hoorah was when IT WASNT EVEN BEING USED!!! Same loud pop, and completely shut off. Pulled it out from the wall to find an electrical burn on the wall, and hole burned through the cover plate. Inside, the piece to hold one of the sets of wires is completely melted.

Purchased Kenmore Electric Range Model 79094182310 Nov. 2017. Within 1 yr after using Self-Clean feature which resulted in scorched area to the top of oven door on left side, I called for service. This scorched panel was replaced and I was told not to use self-clean function???! During 2018 I continued using the oven, replaced the bulb and still getting scorched/brown areas on top panel of the oven door even at temps of 425 and above. Called again and tech from Indianapolis came, checked thoroughly, called for research info about this oven, advised that the oven door seems ok but heat exhaust from oven is faulty/insufficiently constructed and there is no repair/solution. This faulty electric range should be recalled and replaced.

We installed a Kenmore gas range top. It is stainless steel and looks spectacular. The range performs extremely well and the temperatures seem to be very accurate. As for the value, again, I think things are grossly overpriced. We have owned this range for over 10 years and have never had the first service call.

Always wanted a gas stove. However, I did not know that I would dislike the oven! It’s undependable and inaccurate. Love the cooktop a lot. Am replacing the unit with a Kenmore Elite dual fuel as soon as possible.

Never had an issue. Freezer always stayed cold and the refrigerator worked perfectly. Ive had it for a long time and it works just as great as it did the day I got it. The only issues I had were with the freezer. It was hard to always fit several frozen pizzas and large tubs of ice cream. I just had to change my grocery shopping habits. It isnt the most glamorous. Its not ugly. It just looks dated when compared to stainless steel. It matched my kitchen at the time. It was on the lower end of the price range of refrigerators but it has lasted a long time without having repairs. It also doesnt use a ton of energy.

It was the better of the dishwashers I have owned. It was not needful to even rinse the dishes well, only scrape them good. I wish I had bought the same model again when it wore out and needed replaced. I was married with four children. We almost always could get all the dishes and pans into the dishwasher and then some. I was always very happy about this as I hate washing any dishes by hand. Im not one to really care about the way an appliance looks most of the time, but I did like this one especially as it matched my stove and refrigerator. They were Kenmore also :) It was a very good value as it did the job very well and lasted many years even through such a large family and much mistreatment by so many children trying to do their chores.

Kenmore Elite double wall oven is not safe. The top oven which I use frequently has oven racks that no longer fit. The interior wall has bowed due and the technician indicated that my oven is no longer safe to use. I will need to replace the wall which would cost me a little over $500 plus the $75 tech fee. Sears offered their warranty insurance and would cover up to $500 plus reimburse the $75 tech fee. But again, does this solve the problem? The self-cleaning will cause the walls to bow again and from what I see, there seems to have been flames that left burnt marks around the interior front vents. I am reporting my complaint to www.cpsc.org and to Sears as well. From this site, there are five reports, all a Kenmore model. I was told by a Sears consumer complaint officer that my model is made by LG and that I should call them because it is a manufacturing problem. Im not buying from Sears again.

I bought this gas stove at Sears at least 20 years ago. It still looks almost as good as new; the only damage is a chip that the men who installed a replacement floor made somehow. It has never needed repair. Its easy to clean and still works perfectly. I bought a second one used for my lake house 10 years ago with the same experience.

I bought this over the range microwave from Sears a couple of years ago. I thought that 1000 watts would be plenty. However most food that you buy for the microwave directions, usually state 1100 watt ovens. The food doesnt seem to stay hot as long as food cooked on the range or in a conventional oven.

I really liked its price and its finishes that looked good material and high quality. It was a bargain and a good value for my money that I could invest. It is a very reliable refrigerator, small but does its functions well that are to cool and freeze my products. To be a mid-range brand it worked well for me. The fact that its doors are small is what displeases me about the model. I would have liked some doors more in line with my needs that would occupy more space for the products.

I bought a Kenmore gas range from Sears in Sept. 2012. I recently tried to use the broiler and the self cleaning features (not at the same time of course). When using these features, the range produced an extreme amount of a chemical smelling smoke that filled my house and set off my smoke detectors. I called a technician and was told that the unit was burning off a cutting oil that is used in the manufacturing process and that the smoke was perfectly normal. REALLY??? My husband has asthma and has had to leave the house because of the smoke. I cant get anyone from Sears of Kenmore to help me. I am incurring costs like crazy trying to get this mess cleaned up, paying for my husbands hotel and paying a company to come in and run air scrubbers. I have also had to remove the stove from the house in order to reduct the smell of toxins and now I have no way to cook for my family.

I bought an electric slide in oven a few years ago, and ever since, the oven temperature does not run true. I had to purchase several oven thermometers to see what the correct temperature was. The MAIN issue that really scares me is the self-cleaning button is too easily activated and locks the oven door. It gets extremely hot and is extremely hard to shut it off. One time, we had to call a neighbor to help us pull the unit out to shut it off. I hate that the digital buttons are located in front so when I wipe anything down to clean it, it activates ALL of the features and I have to constantly push the stop button to cancel out the functions.The clock quit working also. I will never buy another Kenmore product after my experience with this oven.

I too have a Kenmore stove (Model #C970-648229) with falling racks! I have e-mailed Sears with no solutions. Ive been to their store where the stove was purchased. They even took a rack and have never returned it. They have suggested I pay for a service call to have an agent come out to tell me what the problem is... I know what the problem is - the racks no longer fit the oven! Apparently I have found out it has something to do with the lining of the walls in the oven??? Every time I have my oven on to bake something I hear this crash and the racks have fallen and my item being baked ends up spilling all over the oven. I am very, very frustrated with this. I will never buy anything from Sears again!!! And it seems they dont want to deal with this problem!! Has anyone received relief?

I got a ceramic oven one month ago and now I have a big problem. There is a short circuit with the control and a bad smell like burned plastic. I called service but unfortunately, they gave me service time after seven days and their engineer does not reply at all on his mobile. Really, you have a good product but if the distributor will continue like that, you will lose Saudi market. I like Kenmore products but I dont like the distributor. Please help me. Thanks in advance.

We purchased a Kenmore Elite range in 2012. It worked well for a while then the computer board failed and the oven would not heat. This first occurred December of 2014. I was without an oven for the entire month of December. Then on November 28, 2015 the same issue started. We called for repair and were treated rudely and they would not re-order the same parts from last repair, so we had to wait for a tech on December 2. The tech came out. He was rude and not helpful. He didnt even inspect the oven. He said it was the computer board and ordered the part. We then had to wait for parts to arrive and schedule the next available appointment on December 11. The tech installed the board and the oven worked for 4 hours and broke again. We called customer service again and we were told that there was nothing he could do for us because it had not been 24 hours since the tech was at our house. He did say he would put a notation for the tech to call us the next day. No one called on December 12, so on December 13 we called again. The CSR finally agreed to order the parts without waiting for a service call, and scheduled the next available date for repair on December 21. We specifically said we did NOT want the same tech to come out. On December 21 we were quite shocked when the same tech showed up, was as rude as ever, refused to the install the board and only installed the igniter (which he failed to order on the first repair). All in all, my oven was broke for almost the entire month of December. I will NEVER make another appliance purchase from Sears again.

Kenmore Elite oven model#: 790.4107 - We broke the glass top and a serviceman just finished replacing the glass top and we noticed the glass door handle was loose. So he then begin tightening the oven door handle at the screws when the entire outside glass door cover exploded throwing glass on both of us and all across the room. It was obvious from looking at how the door was constructed that a design flaw was the cause BUT neither the manufacturer or Sears would accept responsibility And both said the other designed the oven and passed the blame on the other. Because we had no warranty or a Sears serviceman doing the job at $175.00 more, Sears refused accepting any fault but our own.

I have owned numerous Kenmore appliances: refrigerators, dishwashers, washing machines, stoves and dryers. I have been very satisfied with their products. I highly recommend Kenmore appliances. I prefer them over many more highly advertised brands. I have owned others, had more issues and went back to Kenmore.

I have two. A side by side I bought this spring after moving into this house. The existing recent model top freezer model is now in the utility room with my new Kenmore upright freezer. All 3 are excellently reliable, frost free models. The thermometers I placed in them confirm constant temperatures in both fridge and freezer compartments. I bought my first Kenmore side by side 49 years ago. I left it in a house I sold 34 years later! Reliability draws me to Kenmore. My Kenmore kitchen has a gas range and dishwasher to match the side by side. You can tell I trust and rely on Kenmore appliances.

Our Oven/Stove is a Induction Stove top and its wonderful, the best appliance we have ever owned. Set the temperature the same for cooking items and get great results. Cools quickly, no burning your fingers. The confection setting for the Oven works so much better than a standard oven as well, cooks more evenly. Love this appliance.

It is an attractive over the stove model. My only complaint is that it sounds tinny when you open and close the door. It makes it sound very cheap. It is stainless steel maybe that is why ...who knows!!

We had our Kenmore electric range for only 3 years when the oven temperature broke. After getting a technician to replace the sensor probe, we learned the entire electronic control board needed to be replaced as the oven continued to overheat. The cost of replacing this part was too expensive so after just 3 years we need to buy a new range. I WILL NEVER buy a Kenmore product again.

Purchased Sears Kenmore Elite refrigerator in January of 2013. We had a problem with the water line in January. The tech fixed the problem in February after the part arrived. Next we started having problems with the water dispenser. The dispenser would freeze not allowing us to get any water. We scheduled another repair which took about 3 weeks. The tech came 1 hour 45 minutes late with an 18-year old girl whom he said was his daughter. The tech worked on the refrigerator and left. By the time he got to the end of the driveway the refrigerator was not working again. I called for another service appt. and was scheduled for 2 weeks later. The same repairman arrived on time with the same 18-year old girl. The tech worked on the refrigerator and said he had the temperature as low as it could go and fixed the water dispenser. I was told not to keep the milk at the top of the refrigerator because it was freezing. 2 days after the repairman left the water dispenser was not working again. We were also experiencing things at the top of the refrigerator freezing. Service was called again and about 3 weeks later a tech arrived on time to repair the water dispenser. This time the tech used our hair dryer to unthaw a pipe at the bottom of the refrigerator behind the crisp bins. The tech said that we needed to keep food items away from the walls of the refrigerator and away from the sensor. The tech arranged the items in the refrigerator to help us out. One day after he left the same problem reoccurred. Service was called again and was scheduled 3 weeks later. We are waiting for February 11th to see the outcome of this repair. Someone has to take off work each time we need service. This has been a nightmare! Each time you call service you are transferred and placed on hold for one half hour at a time.

Purchased oven in 2013. Worked well for a while, but now I am having a problem with the controls. Recently, the oven control panel has started flickering and will not completely shut down when the ovens timer reaches zero. Big disappointment!

I recently noticed rust around the bleach dispenser of my Kenmore top loading washer Mod 796 2900 2000. I called Sears and was told to call the Rework department at 1-800-659-7026. I spoke to several folks to include John, Jose and Paul (no last name or employee number was given) and 2 out of three said there was a RECALL on this model number and one said there was not. The final person that I spoke to said there was a recall and actually scheduled a technician to come out and service my machine. I asked specifically, since this is under a recall I do not have to pay the service charge right? and I was told, that is correct. When the tech called to tell me he was coming he said he would have to charge me because this was not a covered call. I then called 1800-549-4505 and spoke to Zack. He told me that it is not a recall but a Service Flash (SF26-813). I was told that the Service flash covered the parts and all I was responsible for was the trip charge of $85-$89 and if you are given any problems have them call to this number (1800-469-4663) and reference the SF number. The tech called me back and again said he verified and was told that this was not covered and that I would have to be charged. I asked for their departments number so I can have the dept. that I spoke to talk to their dept. but they would not give the number. I called the 800-469-4663 and spoke to Anna (employee number **) and she said that she read off the notes from the last phone call that my washer was not covered because of the serial number range. So basically, Sears personnel are not all trained the same (leadership/management problem), because of this Sears/Kenmore wouldnt take care of a defective product that they sold me for a large amount of money. Granted, it is not under warranty any more but I thought the company would take care of a defective problem regardless because of their name and reputation. It probably would have been cheaper to fix a problem at somewhere around $200-$400 than to lose all the customers that this event is going to cause. I have made numerous phone calls to see if Sears/Kenmore would address this problem but to no avail. If you are considering buying a Kenmore appliance of any kind please do research beforehand and reconsider.

We have a Sears Kenmore self-cleaning oven. Last week the broiler came on, when the oven was off! I thought I smelled something hot in the house and found the oven extremely hot, on the verge of being on fire. After shutting off the breaker and allowing the oven to cool, my husband turned the breaker back on. Oven is still off. The broiler came on. We allowed the oven to cool again. My husband removed the back panel and disconnected the broiler. However, we are not comfortable with the stove and will be replacing it - but Not with a Sears product. My daughter had the same range. Two years ago my granddaughter (age 16) was baking cookies. She put a tray of cookies in the oven, left the room and the self-cleaning came on. The cookies started on fire and she could not open the oven because the self-cleaning lock was on. Stove was a total loss. Lousy product.

Purchased a Sear Roto Swirl Water Heater (model 409.7341820) May 2012 for $494.00 with a 9 year warranty. It stopped producing hot water today, 2.5 years old, and when I called the 1-800 warranty number they said We do not provide any troubleshooting advice for this product. They offered to have the service distribution office call me within 3 business days (its Saturday so 5 days) to arrange a service technician to visit in the coming weeks. After stating that was unacceptable the service person had no response. Very disappointed at paying a high price to Sears who we have faithfully purchased all of our large appliances from over the past 40 years... not any longer, goodbye Sears!

Bought in Apr. 2018, over the top range microwave. Worked well enough, but developed a short in it. Husband checked it out and sparks went flying. Warranty passed by six months. Very dissatisfied with this product. What is the life expectancy of a microwave?

Never had any issues with it; its energy efficient and keeps frozen foods frozen and cold food cold. The price is also reasonable for such a reliable appliance. Its a good size for two people; it holds several beverage packs, has large crispers and there is enough space to arrange items if you really want to load it up. Its a typical two door appliance with a top freezer - it is kind of generic looking but its functionality is optimal. We really like it... For this size and model, Kenmore provides the best value - the price is very low compared to similar brands. This is a functional appliance and well worth the price.

This stove/oven was actually purchased by my mother. She loved Kenmore products. The item in my opinion is okay and I have no problems with its performance. Its just not the appliance I myself would have purchased.

I furnished a new house with all Kenmore Elite appliances in October 2010: Washer/Dryer, Central Vac, Fridge, Stove, Dishwasher. All have had issues and repairs except for the dishwasher which is rarely used. Most recent, the oven door simply exploded on its own. This is when you have to wonder about a companys credibility when selling such junk. Wheres the consumer protection when product like this can cause bodily injuries? I would never buy anything from Sears again. Its time to cut up my Sears card.

We have had this for 4 years with no issues. Yesterday we had not used the microwave in several hours. Then my husband heard a pop in the kitchen. When we went out there the entire glass was shattered. There were small shards of glass on the stove and the floor. I have never heard of this happening. I googled it. That’s when I learned this happens if there is a defect in the glass. Thank goodness no one was in the kitchen or using the microwave at the time. A new microwave will cost less than the door will cost to replace. Go figure.

Purchased a Kenmore Electric Range in March 2017. Last Monday night 11/06, while using the oven at 450 degrees, the glass in the oven door exploded and shattered. 3rd party technician arrived today for service appointment. Opened the door and confirmed the window was shattered (nice work genius) and informed me that it would take two additional weeks for the parts to arrive. In my opinion, if something this violent happens to a product, then I would say its defective. I want my defective stove to be replaced!I have spoke with exactly 10 Sears and Kenmore representatives today and have not received any assistance on the replacement of my defective stove. Even drove down to the store I purchased it from to seek some assistance... That was a useless waste of time! I have even had two representatives tell me that it usually takes seven or eight occurrences or service calls before they deem a product un-repairable and would consider replacing it. So... Kenmore and Sears would rather keep an appliance in service with risk to my family if the window decides to fully explode and shatter, rather than just replacing a range??? I have never experienced such a poor level of customer service as I have today. This is a perfect example of why the Sears Holding stock is only at $4.50 per share this morning and the fact that they are closing another 100+ stores. They treated me like I was some sort of thieve and all I was trying to do is replace a defective range to keep my family safe. What really blew me away!!! I told the last customer service person that Kenmore does NOT stand behind their quality or product! Freddies response was that Kenmore doesnt even produce or manufacture the ranges. They are made by Whirlpool and Kenmore slaps their brand name on the product. Freddie wasnt even fazed, almost like he didnt even care. Guess I wouldnt care either if I was working for a sinking ship!

The door handle fell off the oven and the oven door fell open in pieces. The product is defective. I have tried reattaching it and it has fallen apart again numerous times. The screws are not long enough. I could easily have been burned or injured if the door fell on me. The outer piece of glass inside the door slipped down. This could have shattered. Called Sears. They offered to send a tech at my expense.

Kenmore Elite Slide In Electric Range - I have had the control panel on this $3,000 range go out three times. I called Sears customer service 4 times in one day and each time, they put me on hold to look something up and we were disconnected every time. I have owned this range for 5 years and this will be the 3rd time this control panel needs to be replaced. Of course, the extended warranty I purchased has run out. I have received no satisfaction from Sears customer service and I will never buy another Kenmore product.

I bought my gas stove in 2002. It is still working very well. I’ve replaced only 1 part, the igniter. The burner pans and and grates are still in fabulous condition. The oven door glass has build up, but a little elbow grease will help that. The oven temperature is accurate, although it can be a little hotter in the back.

The washer and dryer works perfect and I would recommend it by the company. Its easy to use and they last for a very long time. Other people has bought it and was happy too. It spins really fast when clothes are in it, cleans clothes fast and takes the stains out of clothes. And Im happy with the cycles spin on it. The cycle spins are fast on it. My washer and dryer are both white. I use both of them and got them for a good price. And the company is a great company. The value is great, the price range is great. Youll be happy with it, so will the customers on the face of the planet.

August 2015, I purchased a Kenmore Elite Convection Oven MODEL #970C693832. Its a beautiful oven which came with a major problem. The red flag should have been noted when it was delivered, and the glass control panel fell off; this was before it was even brought into my kitchen. I asked them to return it, and we got a new one a week later. Three months in, the same thing happened again; the glass control panel fell off. I called Sears, and they sent a technician to fix it with a new control panel. The technician mentioned to me that the only thing holding the control panel is glue. When the oven is in use, every time I use my oven, the glue is melting away. Theres no frame to support it, when the glue melts off. How is this even safe? Last week, the same problem happened again, the glass control panel fell off. I called Sears again.Today, a technician from Sears came in to check it out and will be fixing it again with a new control panel. So until he comes back, and fixes it, I have to use tape to hold up the control panel in order to use the oven. Luckily, its still under the extended warranty, but I cant keep calling Sears to replace the control panel every time the glue melts. Instead of sending a technician to fix the same problem, Sears should replace this appliance because this problem will happen again, and they know it. This oven is not good, and I would never recommend it. Sears should do its part and make sure they are selling their customers good appliances that they can rely on. I am very disappointed with my appliance from Sears, and I wish Sears would make good appliances with top-of-the-line materials and parts. Sears needs to do a quality check assurance on their appliances before they go on the market. We as customers cannot afford to expend so much money on products that either dont last, or have problem with their parts.

I really like my Kenmore microwave. It’s efficient and has given me no problems. It is stainless, is easy to clean, and wired into the wall above my stove. I have had great success with Kenmore products all through the years.

It works well for us. It is a spare refrigerator for our garage. No performance concerns. Temp stays cold and havent experienced any problems so far. We use this mainly for beverages. So for our use, the size is sufficient. May be a bit small if a family is using as their only refrigerator. So obviously it isnt anything too fancy. However, it has a nice clean look. Matches other white appliances nicely. No complaints from me. Very good value for a midrange refrigerator. Again, this is what we use in our garage for beverages and some additional storage on holidays and such. Pleased with this refrigerator.

I have to basically hand wash with soap and a scrub brush beforehand in order to have them come out clean. I am beginning to think of dishwashers as sanitizers rather than something that actually cleans the dishes. Its really quite frustrating. I can fit a lot in there, even though its pretty small. The only issue I have is that some cups dont fit in the top and pans have to be washed separately but thats pretty normal. Its nothing special really, just your typical dishwasher, but its a sleek black that fits nicely with my stove and oven. That being said, it isnt ugly either. As I said before, Im dissatisfied because I shouldnt be required to hand wash my dishes before putting them in the dishwasher. Its not only this one Ive had this problem with though, nor this brand.

We had both the washer and dryer and they were, although basic, very efficient. The pair was relatively quiet, and the washer had an automatic bleach dispenser. The dryer did a fair job. I believe these were near bottom of the cost curve. Even though we replaced both units, they were both in good operating condition after ten years. We gave them to a neighbor who had rental properties and they are still going strong there. There were some options that we did not have, and that we wanted, so we upgraded and looked quite awhile before deciding. We wanted an HE unit, and we wanted the bells and whistles that tell you when stuff is done. We wanted more settings on the dryer. So we went to Sears and actually found something that suited us very well. We ended up, however, purchasing Whirlpool, because of the customer service at Lowes.The units were white. Dirt tended to accumulate under the lid of the washer and it needed wiped out regularly (which probably should be done at any rate). They were, as I said, pretty basic. White, utilitarian. Kenmore appliances, of any type (and weve had several so I can say this from first-hand experience) are some of the best appliances available anywhere. The units range from basic to sophisticated, and the price tag increases as the options are added. In the long run the value is, in my opinion, excellent. I would highly recommend any Kenmore appliance.

I purchased my piece of junk Kenmore range Model 790.9745 in 11/09. I have had a reoccurring issue since the glass exploding and shattering for no apparent reason. The glass in the door has slipped on 3 separate occasions, requiring a service call and time waiting for repairs. On 12/13/2012, the glass was replaced after exploding. On 3/2/2013, the glass was replaced after having slipped, revealing the hardware which was holding it in place. On 6/8/2013, the glass was replaced once again due to slipping and revealing the hardware. Today, I have phoned customer service once again and have received no satisfaction from the numerous phone conversations. Each time the supervisor has been less than helpful in their ability to satisfy the customer. I would think that Sears would be a bit more concerned about rectifying this situation and stand behind what they sell and repair this problem. I will not buy another thing from Sears and I will be sure to share my poor experience with Everyone I know! I am disgusted!

My Kenmore dishwasher came with the house I bought and I was pleased with it so I did not replace it. It is and always has been a reliable brand that has proven to always outlast other so called reliable brand and has always been sold at a reasonable price. Having it is convenient. I can use it for storage and it doesnt use an excessive amount of water and it isnt excessively noisy when operating so I can enjoy TV while it works for me and I can be relaxed at the end of the day. Have no problems with it, but I would like it to use less water and electricity because both are an expensive item where I live.

Kenmore Elite dual oven Electric Range Model 790. Purchased this stove in late 2009. Within months, the touch sensors on the back panel would work only intermittently. Called Sears to have repairs made to my new stove and they walked us through pressing lots of buttons on the display board to reset it. Problem persisted, but didnt have the time/energy to look into it further. Months later, the top oven stopped working correctly. Not sure what happened, but anything we cooked was raw on top and burned to a crisp on the bottom. A few more calls later to their service department where, once again, they walked us through the process of turning the top oven on to as hot as it would go. Recording the temperature using a thermometer we had to place in the oven, turn the oven down, wait for it to cool down, record the temp, etc., etc.Again, we gave up and decided my time is more valuable than a working top oven and had already spent HOURS on the phone being shuffled around from department to department (Warranty Dept, Customer Service, Customer Solutions, Home Warranty, back to customer Service where I was transferred incorrectly back to Home Warranty...). So, we lived with an intermittently working board and now a clearly improperly heating top oven. BUT - we didnt buy the extended warranty so we were now out of luck since a year has since passed.Fast forward three blissful (not) years with this piece of crap oven and we start to notice that the racks in the bottom oven seem to be very loose. Hmmmm. Take all racks out, rearrange them thinking that perhaps they have designated slots in which each rack fits, but they all seem to have the same problem. On the phone to Customer Service we go... And again we are transferred all over the organization until finally we land upon a person that might be able to help me. IF we are willing to pay $280 for a service contract upon which they will send a tech out to make repairs up to $500. If I dont want to go that route, I could always sign up for a Home Warranty ($55/month for 1yr contract or $35/month for 1yr contract for appliances) OR a Service Smart Agreement - again for repairs UP TO $500. After that, I pay for it... Oh yeah, I had to pay either a $90 or $60 service call each time a tech came out.At this point, my life is getting shorter and shorter and I decide I cant spent any more time being dragged around by the nose by Sears any longer and wave the white flag - until one day, I leaned down (to the floor, because this is where the bottom oven is) to lift a roast out of the oven and the racks suddenly collapse spraying bubbling, scalding juice all over the front of my arms, chest and legs. The oven walls seem to be expanding every time we turn this thing ON! Im now down to ONE rack in the bottom oven, a non-functional top oven (unless you like your cookies and biscuits raw on the top and charred on the bottom) and an intermittently working sensor - that, by the way, I rely on to use the top burners. If I could give this stove - and Sears Customer Service (Im looking at you, Cheryl) negative stars, I would.I tried today to give it one more go at getting this thing serviced by Sears since the aluminum foil that Ive had to wrap around the sides of the racks in the oven (so that they will take up some space and not collapse on me under the weight of a casserole dish) is going to need to be beefed up soon, but it was once again fruitless. I spent HOURS on the phone going through the merry-go-round of transfers from one department to another and in the end, spoke with NINE different people in different departments until I ended with the above esteemed Cheryl in Customer Solutions who listened patiently to my story (which, by this time I had been a little sick and tired of reiterating) and went on to tell me that since I hadnt purchased an extended warranty through them that I was out of luck.Really? Even though my first call to complain about this happened within months of owning it - when it was under the one year warranty? Again, she called to my attention that I never even had a service person out to my house. Yeah, no kidding Cheryl, because they had ME to do the work for them - which I did, by spending hours over the phone pressing this button, relaying the info to the tech on the phone, pressing that button, relaying the info. etc, etc. Sears did a really good job of stringing me along long enough that I was out of warranty and they could wash their hands of the whole thing.For generations, my family has been die-hard Sears appliance customers and have always had excellent products and service. That is a thing of the past. Get you in, sell you the appliance, and get you to spend even MORE money on a warranty. God knows one shouldnt expect a $2000 stove to last longer than a year... Ill be buying my appliances locally from here on out.

We have a 5 and 1/2 month old new home with all new appliances and this Kenmore microwave oven went out five weeks later. It took five weeks to get them out for repairs. It went out again in five weeks. He put everything new in that he thought would make it work. Now about five weeks later, it quit working again. Almost three weeks later, they will be back. We are using an Emerson oven from Wal-Mart we have had for years. There is only two people living in this house. I am 72 and my wife is 70. We are very careful and use our appliances with care. This is our first new home and have bought from Sears for years. We are very, very disappointed in this handling and oven. Could you please give us the service we have given you over the years? We are Christian people who expects the same service as we have given. It is apparent that this is a lemon oven and we expect your cooperation in this matter. We are very disgusted in the oven. We wait upon you for help. Thank you.

Kenmore Oasis Elite washing machine - F1 error message led me to do research online. After phone calls to Sears, I had to do my own homework. Found that there was a recall notification for serial# in range of CT01 thru CT49 which mine is. Model is 110 27092600. After many phone calls etc they said yes it is recalled due to the common F1 error message but that I have to pay for the repairs... WHAT!? Their product fails and so many of these washing machines failed that they had to do a recall but we the consumers have to pay for it? Never ever will I shop with Sears nor will I buy a Kenmore product even though I am in need of a new dryer, microwave/wall oven combo, and dishwasher.... oh and now a new washing machine or repair!

I purchased a Kenmore Elite ceramic counter top stove in 2008, model 970-698432. It has an extended warranty until 2013. When we first received the stove, one of the elements would not turn off. I had to flip the switch on the breaker to turn off the stove. It took 2 weeks to fix because no parts were available. The tech had to remove the necessary parts from the display model in the store. On August 26, my wife placed a pot of water on the stove to boil. A few minutes later, she heard a loud cracking noise. When she went to the stove, she noticed a large crack in the counter top. We called Sears call center and made an appointment for repairs to be made. Without going into great detail, the repair date was set back 5 times. They finally informed us that the part was not due until October 26. The part arrived earlier than expected and the repairs were done on October 18. When the tech inspected the top, he informed me that the crack was not a thermal break but rather an impact break, meaning something was dropped on the stove. I told him that nothing was ever dropped on it, and that there are no signs of an impact on the top. He showed me some spider lines from the bottom of the top. And he told me that the damage may not have happened when the top cracked, that some time before someone dropped something on the top and weakened it to eventually crack. He gave an example that if he dropped his penlight flashlight on the top in the right way on the right spot, it could weaken the top, and eventually lead to its cracking. If thats the case perhaps the top was defective. After all, they are supposed to withstand some force. Now, I am not a tech. But my experience has always been that if you drop an item on glass enough to cause damage, it will leave some kind of a mark, whether its an impact mark, a chip, or crack on the surface, not on the other side. I have called Sears home services and asked to have a senior tech come out and re-evaluate the top. Its no doubt that he will re-affirm the other techs decision. I dont have my hopes up. The cost of the top was $392.00 which I had to pay. So much for extended warranties.

Controls are not confusing and are easy to understand. There are enough settings for all my needs and uses. Unit is just the right size for the over the stove use and easy to reach. It is easy to clean, the tray is a good quality glass and not too heavy.

When my stove was less than 2 months old, I did a self clean and it destroyed my oven, couldn’t even see through the glass. It actually looks like someone sprayed it down with mud then baked it on. They replaced the glass. 2 months later I did another self clean and the same problem. Can’t get sears or Trans Global to help me with this, they say I should of cleaned my oven before I self cleaned my oven. I WILL NEVER BUY KENMORE AGAIN!!!

I purchased the Kenmore double oven for about $1,500 on Nov. 2, 2012 and the control panel shorted out on Jan. 2, 2014, just two months over the factory warranty. The cost of repair is $450. I have no idea why the panel shorted out in the first place, so I have no idea if it is going to happen again. The design of the oven is such that the vent from the top oven is directly adjacent to the control panel. I purposely never used the self-cleaning feature because I wasnt comfortable heating the oven up to the high temperatures required to clean it. I would not buy this oven again.

It’s a Kenmore elite. It’s a very nice range. However we have had issues with the controls. They say to replace the board. That’s very expensive. Sometimes it doesn’t help. They say replace it again.... It turned out to be a bad interface at the plug on the board. It didn’t cost anything to fix but time. Probably over a hundred hours of research that didn’t help. I just happened to have 30 years experience troubleshooting equipment and as soon as I quit looking for answers and figured it out on my own. Poor soldering. Shouldn’t Ever happen.

Performance was good. I rarely needed to pre-wash dishes by hand. Just rinse any solids or large amounts of liquids and dishes were always clean, even without using the hi-temp wash. Noise was tolerable, so you did not feel like you had to be in another room while the dishwasher was running. It is a standard sized dishwasher with a fairly normal interior layout common to most dishwashers in this price range. Dishwasher looks very nice in a kitchen of stainless steel appliances. They do show smudges and dirt, so cleaning is important. Window cleaner works wells to avoid streaks, but using stainless steel appliance cleaner gave the metal a deeper look, with easy application and is worth paying a few dollars for. This Kenmore was a good mid-range dishwasher. It is not silent, nor does it have an extremely well thought out interior, but it cleans well, looks good, and gets the job done for a reasonable price.

I used the self cleaning on the bottom oven. I did it according to the instructions in the manual. The walls in the bottom oven expanded so much that the racks will not stay up. It is not under warranty! This has never happened before to the other ranges we have owned and we have spent a lot more money on this range! Its a hazard when the racks fall I have to prop them up on empty pans to use the oven. We have been loyal Sears customers for years but now we will never purchase from Sears again!

Ive had this stove going on thirty years. Still going strong, this brand has a good name in appliances (Well it did when I bought it) I am sure there are better brandsout there today and more bells and whistles on them.

We have always bought Kenmore appliances and have had great service from Sears. We have Kenmore washer, dryer, dishwasher, stove and fridge and freezer. We have been married for 50 years and always had Kenmore appliances. I would highly recommend them. It is too bad that they have closed down all the stores in Canada.

Ive had this refrigerator for just over a year and the motor in the defrost went out, ice maker was not working correctly. Had to have Sears in 4 times to get it fixed. Once to diagnose the defrost motor not working. Second to put in the defrost motor and put in a rebuilt ice maker which did not work. The last time the tech put in a new ice maker and it is finally working fine. This refrigerator was manufactured by Frigidaire which is usually a very reliable brand. They are make appliances to be throw away just like other products. Sears service can be a problem getting someone in to service appliances. I finally had a couple of good tech who took care of refrigerator, dishwasher and stove. I will never buy another Sears product again.

Less than one year after installing the Kenmore Elite Convection Microwave (and the gas range), the plastic coating on the stainless steel handle began to disintegrate. We ordered a new PLASTIC stainless steel handle for about $80 but then Sears said a repairman would have to install the HANDLE because the entire door has to be disassembled and it needs to be tested afterwards to verify there is no leaking radiation. I am so incredibly disappointed in all of my kitchen appliances. Every one is only three years old now and all are breaking down due to cheap materials.

It worked wonderfully. It is high quality. People really enjoyed their Kenmore refrigerator. It is an upright freezer, it is good for a small to large family, it is good to put in pantry or cellar. It has one door, 3 or 4 shelves. It has shelf on doors, plenty of room for extra meat or vegetables. You could place just about anywhere. Its energy efficient, too. The price range would be about 600.00 to about 2,000 dollars with 5 year warranty which would replacement parts and labor to fix it or a refund or replace with same make and model. I would recommend, it was a great idea to buy and use.

I owned a Kenmore refrigerator for many years. I liked the interior arrangement and found it easy to work with. The Kenmore ran maintenance free for many years. I would recommend Kenmore appliances to anyone looking for quality and dependability.

Model: Kenmore Stove Model 970-687131. The stoves finish was sold as a stainless steel model, but really its just a stainless steel coated finishing not at all stainless steel at all.. I feel duped of course, because the FINISH is so terribly done its wearing out fast... (see picture attached). The proof in the pudding is that the VENT hole from the oven on the left hand side has caused the finishing to come right off. One day i was cleaning the stove and bam the finish right above the venting area washed right off... Not exactly what I call QUALITY...Next time I intend to take my trusty super magnet with me anywhere I intend to buy stainless appliances and ensure that they product is exactly that, stainless steel. Magnets dont stick to stainless steel 18/10 or higher far as I know and that should be proof enough, plus I can always ask more questions and check demo models more closer. I am definitely not planning on another KENMORE forever here after. Thats for sure...

Poor design on the range door with sharp edges caused me a trip to the doctor today. The door shut quickly while putting something in the oven and while pulling my hand back. the sharp inside edges of the door pulled two areas of skin off my wrist. This is an obvious defect that needs to be addressed.

I have a Kenmore Elite electric range model 790-98023800. Have seen many many complaints about the sides expanding and not holding racks. 2 weeks ago taking roast out of oven, rack falls to bottom of oven and burns my arm, roast & juice all over bottom out the door on floor & under oven itself. Why is not a recall on this oven model 790*. They dont even make parts for it anymore. Contacted Sears (where we purchased & their remark was it is Kenmores problem). Spare me! Where do we go for help for getting some sort of resolve for this matter?

We turn the oven Model #790.78859602, Serial # VF 73527358. Both upper and bottom was on preheat. In a minute we saw all fire inside the oven, small explosion, and gas smell all over the kitchen. We turn off all the knobs. We dont know the reason. I am writing this because if someone had the same problem I would like to know.

The Kenmore dishwasher came with our apartment. The performance is excellent, and we dont have to go over dishes, or re-wash anything like we have in the past with other dishwashers. We generally keep it on the normal wash setting and it gets the job done, even on heavier stained dishes! The Kenmore dishwasher came with our apartment. It is the perfect size for a smaller space, like an apartment or a condo. It is compact, yet not too small, as it houses all of our dishes perfectly. You can fit a good amount of dishes in, yet it is not bulky. The appearance of the Kenmore is fairly clean. I feel as though this model looks slightly dated, due to the large selection of newer models offered on the market today, however it is stainless steel, and goes well with all appliances, as it has a very neutral, clean face. I feel as though, you pay for what you get with this model. Dishwashers can be expensive and this one is in the more low to moderate range, and it is worth it.

We purchased this Kenmore range (Model C970 600531) December 2014. I decided the oven had enough splatters to start the self-clean, lightly soiled 2 hour cycle. It was on for about an hour when we heard a loud pop! The inner glass window shattered. I was shocked. I have owned self-clean ovens before and have never had an issue. Of course, warranty is off so have ordered the $200.00 replacement glass unit. Sears gave me free shipping for my inconvenience however I have to wait a month before I get it. I am so disappointed. I now find out this is a common occurrence with these ranges and I can tell you that I will never purchase another appliance from Sears even though we have supported them all our married lives, through many appliances and have never had an issue. Their suggestion is to pay for a Protection Agreement to cover this if it happens again.

We were so happy with the features of our side by side refrigerator. Until after 2 years after purchase it stopped cooling. My old cheap fridge that it replaced lasted 10.5 years. I purchased this more expensive refrigerator as I thought LG/Kenmore was a good brand (also bought a stove & washer dryer by them. Upon researching the problem, looks like there is a class action suit against LG due to faulty compressors failing after 3 years, which they claim LG knew about, but kept selling these. Now I am out a freezer full of meat and have an expensive repair. THIS IS NOT FAIR. I had a repairmen come diagnose the problem and he said it is the compressor. $300 for parts and $600 for labor. That IS $900 to fix my $1400 fridge. A MAJOR APPLIANCE SHOULD BE BACKED BY BY AT LEAST A FIVE YEAR PARTS AND LABOR WARRANTY. I was not expecting to buy a new fridge every 2 years.

The racks in my oven started to fall off the supports on the side of the oven, dumping my casseroles, turkeys, roasts etc. I noticed it for the first time the first Christmas that I was roasting a heavy turkey and when I leaned in to remove the turkey; the rack collapsed under the roasting pan, spraying hot turkey fat all over the oven, the floor and me! I assumed I had done something wrong such as put the wrong rack in the wrong position. It continued to happen whenever I cooked something heavy until 3 years later everything I try to cook causes the racks to collapse. A service technician verified what I suspected. The oven body has expanded (probably because of inferior materials). I can no longer use my 3 year old oven and Sears as well as Electrolux (the manufacturer) refuse to do anything about it as I did not purchase an extended warranty. I will never purchase Kenmore appliances again!!!!

In 2002, we had a new home built and purchased all new Kenmore Appliances. That was a huge mistake. The range almost burned our home down. When the oven got stuck on high and wont shut off, I had to throw the breaker as the oven was too hot to touch. That was a couple of years ago. Sears wouldnt do anything for me. Lets see the Kenmore dishwasher as it had two motors and three thermal fuses replaced. The microwave door is cracking all the way up the handle for no reason. The fridge drawers have broken twice. No wonder Sears is just about out of business.

I feel Kenmore products are the best. I have a self-cleaning oven and the range is natural gas. Its reliable, about 12 years old, never had a problem. I would always use Kenmore and recommend this item to others.

Kenmore Ultra Bake Super Capacity Free Standing Gas Oven - Our oven stopped working right before Thanksgiving of 2012. It would not hold a temperature or even turn on at times. We had the control panel replaced for $300, and it got us through Thanksgiving. The oven originally cost $600 so to replace the control panel was very expensive. Right after Thanksgiving, it began to work inconsistently again. Our most recent incident was where the oven stayed on and increased the heat even though we turned it off and the control panel said that the oven was off. The gas was still on and clearly, the oven was increasing in temperature. We then got the error message E2-F3 which is the warning that it was too hot. We could not get it to turn off so we called the gas company to come right away. The gas man that showed up said that if we had cut the power to the house, the gas would have remained on unless we turned the gas valve off as well. This stove is too dangerous to keep. I would not recommend this product to anyone.

We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.

Stays really cool, especially in the summer when the kids are constantly opening and closing the door. I love the ice maker. Its usually in the triple digits and our old fridge couldnt keep up with the demand for icy cool drinks. I like the size because it holds a lot but it would be better with more space in the back. A bit too wide, had to remove counter space. I like the metal look but would prefer more color options. All of my kitchen appliances have been purchased to color coordinate. I would like to be able to coordinate with the fridge and stove as well. If the fridge lasts at least 7 years, Im very happy. I may upgrade before that depending on whether or not you can offer color options.

In general it is a good product except the electronics for the surface plates. The oven bakes very well and the temperatures are accurate. I recommend this product. However, in the future I would buy another brand.

Installers messed up cabinetry, didnt fix. Temp on oven wrong all the time. I had to build a 2 by 18 plug or it would have just been open to under my stairs.

We bought the Kenmore elite refrig. and electric cook stove. Both a piece of junk. Have had 3 yrs now and nothing but trouble... Refrig, compressor, blowers and other things have went out. The cook stove the panels kept going out, which we have gotten rid of and went back to our gas stove. The refrig. has another problem. It is showing the error F1. They will be out tomorrow to check it and it has only been about 3 months since the compressor and blowers were fixed... We are also having problem with the bottom freezer compartment. It keeps coming off its track... I recommend not spending your hard earned money on these two products... They are junk.

Weve had our oven 5 years. Its had several problems right from the beginning. The first thing that happened multiple times was on the larger bottom oven the oven racks would come off of the grooves inside the stove and on my occasion I burnt my arm. I contacted Sears several times with that concern. However I heard nothing back. The stove was no longer under warranty. I was inquiring if anyone else had been burnt because of this flaw in the oven. I have continued to have issues with the convection only working half of the time as well as the top oven burning the bottom of everything. I know its time to invest in a new oven. I just didnt think I would need to do so after only 5 years and at a cost of $1600.00.

The oven door (8 years old) just fell off and shattered onto my kitchen floor. A lot of work to clean up and I have no idea how to replace it.

After MORE Consumer Report Research (and you have to pay for this), for 2016 Microwave / Convection models, CR rated the Kenmore Elite 79080373310 an excellent unit out of the ones tested. I ordered it Thanksgiving morning, it was installed today 11/28. The convection oven does not reach temperature. Thinking the thermometers were bad, I went out and purchased a new one tonight. The Convection oven does not reach temperature. I called Sears (the Worst company to try and reach a department), after being transferred to the Philippines over and again, I was told a technician was schedule to come out on 12/12. Guess what, I am not waiting 2 weeks for a tech to come out to tell me the part is on back order. I want the unit exchanged immediately! What kind of junk is coming to consumers that we have to deal with this? They want me to wait 48 hrs to hear from the installation team.Updated on 12/19/2015: Continuation... Sears came out on 12/12 to replace the non working Kenmore Elite convection over the range unit. The installers did not re tape the exhaust vent and the vent air is being circulated through my cabinets. The new Kenmore Elite convection does NOT WORK! Once again hit 350/450 degrees (to check temp). Youre lucky if the temp gets to 300 degrees (yet the unit said it reached temp). I asked for a service tech to come out to verify that the oven was not getting to temp. Bob came out, tried to give me a line of bull that the electricity was not good but I immediately called an electrician who said The tech is trying to snow you. Dont believe him! Bob went on to say that the heating elements are located in the left rear causing uneven heating where the left will get done first and the right side would take more time. Bob went on to say that ALL the GEs and Kenmores he has worked on and as a matter of fact, all the new microwaves are NOT GETTING TO TEMP. He said most people use it to reheat, make popcorn, make a pizza. They dont bake/roast in it. Well my thinking this is FRAUD AND FALSE ADVERTISING as well as UNSAFE. Poultry, meats, etc. need to be cooked at a certain temp. If some inexperienced person follows a recipe... put in at 350, bake 25 minutes and takes it out to eat it, the poultry, meat will not be cooked because at 350 youd be lucky if the temp gets to 250. This is now my second Kenmore Elite and they are suppose to come out today between 1-5pm to install yet another 3 new Kenmore Elite. I am beside myself that Bob said all the GEs he installed in Monsey, NY are having the same problems. To me and my opinion, that means that the vendor who they purchased the heating elements is selling bad stuff. Where is quality control in the companies who are selling these products? In addition I feel that each time they remove/install, they are weakening the cabinets that the units are being installed in. Where does it stop? Who needs to take responsibility? There should be a recall on these and/or the companies need to send out a tech at their own expense to have the microwave/convection tested. To see that they reach temperature. This is UNSAFE for people wanting to bake or roast in the units.

Well the plastic disk in the roof of my oven is melting and has burn marks. We dont have a warranty or service contract with Sears so they want to charge us $249 to come and LOOK at it. Hello, our microwave is melting and burning inside and this is OUR issue? Sounds like a serious defect. Someone wrote in the Sears website with the same question and it was never answered. So I know I cant be alone in this melting disk microwave issue. Kenmore, WTH!? Will NOT buy from Sears or Kenmore.

Poor quality material. It is rusting in every corner! Also is coming apart. The control panel is loose. The burners are getting hard to clean. The top oven, I keep it covered with aluminum foil, otherwise if you cook something and it falls on the top of the stove, it’s going to stain the paint.

Our Kenmore Elite Gas range Model 79036719500 worked fine until today. Without warning or any failure codes the touch control panel on the front seemingly has gone dead. There is power since the igniters on the top burners still spark and light. The front panel has no lights nor does it make any sounds typical of when you push buttons. The clock is out and none of the controls work.

Both ovens, clock, all electrical components are out. Range hood keeps blowing lightbulbs. We bought the appliances new in November 2014, and thankfully have an extended warranty which we bought through our builder. Sears initially refused to admit we had a warranty and wanted to charge us a 75.00 service fee plus parts and labor. After pulling out all paperwork and calling back to Sears they admitted we purchased the 5 year warranty. We are still waiting to see how the repair service goes. But really - 1.5 year old ProSeries Double Oven & Convection - out completely. POOR QUALITY, I will never buy Kenmore again... Buyer beware.

The microwave oven tech explained that unless you open the very difficult to open door exactly right, then you might pop the fuse in the oven and short it out. If you lift up just slightly on the door rather than pulling precisely level it could pop. Very poor design if its that easy to do.

Kenmore Elite Electric range: After running the pyrolytic cleaning cycle, the inner liner of the stove has warped. Except on the lowest level the wire racks will no longer support a load. I place a pan on the middle level (usual for baking) and the rack collapses!I paid Sears (~$100) to send a technician to diagnose the patently obvious problem. Still, they wouldnt do anything (out of warranty) except perform a $1,000 (my estimate for parts & labor) repair that would simply replace the warped parts with more of the same to repeat the performance after another cleaning cycle. I’ve sent letters to the president of Sears Canada, no luck. I have plans to fix it myself. I hope Sears keeps bleeding red ink. Sears will never sell me anything else!

We have had this oven for 5 years. In the 5 years that we have had it it has had a minimum of 2 repairs. I clean it with the automatic cleaner and something burns out in the oven. The last time I needed to wait several weeks for the part and make a second appointment for 2 servicemen to come out to pull the oven out of the wall. It is so obvious that there is a flaw with this oven. Again, I made the mistake of using the automatic oven cleaner and I am again without an oven!! It is so frustrating and Sears suggested that I google it. Not the kind of service I expect. I will never buy a Sears product again. Very disappointing.

I really have had a very good experience with this dishwasher. I was always pleased with how well the dishes were clean. As long as I used a very good brand of dishwasher liquid and arranged the dishes in the washer so that nothing was covered up by another dish the dishes all came out very clean and spot free. The size of this washer was good for my family of 5. We didnt have to do much hand washing as we were always able to put most if not all the dishes into this washer to be washed. I love the color of this washer because it matched the colors of my other appliances. Black does not show a lot of stains. It just really blends well even with my cabinetry. It is very easy to wipe clean. The perceived value is that it is a good solid brand that is worth more than the money paid for it. It makes my life so much easier being that we do have a nice sized family and as much as I hate to do the dishes this really makes it easy for me to get the dishes done so it is more worth the money we paid for it.

Glad to not have to wash dishes by hand and also the dry time is great... Dont have to worry about second washing... very easy and convenient. My kitchen is kind of small so this dishwasher is a great size and falls right into place around my cabinets and under my countertop. Great fit for any size kitchen. The white goes very well with my kitchen. The color matches my kitchen appliances... the stove and refrigerator. It is easy to clean also. The value of the dishwasher is good. Low maintenance and upkeep. I really like this dishwasher and I would recommend it to anyone who is shopping around for a great dishwasher.

We bought a Kenmore Power Miser 12 from Sears, one of the best they had with 12 years warranty on parts and supply of a new heater in case of leak. Last Friday I found my basement flooded. The WH was dripping water and rust was coming out from under the cap and other places. I stopped the water and turned the electricity off, then called Sears. They said s.b. would call us within 24 hours to set up an appointment. However nobody called. The same thing was happening again and again from Saturday, Sunday, Monday. This morning (Tuesday) they told me that they have no technicians in my area to verify it. (Its laughable - I live in NYC suburb and 1 mile from Sears store in Yorktown Heights). I was told to find a licensed water heater technician to confirm that water heater is not repairable and then they can replace it. I have to pay whatever the technician for verification asks and then the installation itself.When I asked them for more details how to arrange things, how the technician will let them know that the WH really needs to be replaced they disconnected me. Even after another 40 minutes on phone I could not get back to my case again. Knowing that customers cannot wait too long with leaking water heater, they frustrate them but doing nothing, telling them lies that s.b. would help them. The only purpose of this bureaucracy is to give up their rights. I hate Sears for this. Now I am stuck. I cannot get anybody from Sears to come and fix it or replace it. I am sorry I didnt get a tank from somewhere else. I wont shop at Sears again.

I purchased a Kenmore oven (model 92703, stainless steel, 5 burner, one rapid boil, convection, self cleaning) from a local Sears appliance store in June 2011 for $850. In December 2015, it stopped working, and the repair guy showed us the electrical panel was burned. We decided to be on the safe side and replaced the whole thing for $330 (plus the $100 service call fee). Almost exactly one year later the broiler element is out, we pulled off the back panel yesterday and sure enough, the electrical panel is burned again. So its a poorly made product, and its cost me over $1000 to own this oven for just over 5 years. It was nowhere near worth that amount of money. Dont ever buy a Kenmore range.

I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.

The broiler on my Kenmore smooth-top electric range came on by itself and superheated. Didnt know this happened until house filled with smoke and toxic fumes. Nothing showed on stove display and cancel/off would not work. Had to pull out stove from nook and unplug to make it stop. House smelled like burnt plastic and wiring for days. Stove was only 7 yrs old and not used much by single person. Tried plugging it back in after stove had cooled down and same thing happened. Could have burned house down. Extremely dangerous malfunction!

Not satisfied with Kenmore products. I bought dishwasher, stove washer, and dryer from them. All my appliances have had issues. Thankful I bought outsource warranty company. Only they cannot cover refrigerator compressor. Said that it was covered by Sears. Now dealing with Sears warranty they want to charge 89.00 for service call. If they find more wrong they will charge me for the parts. Never will I buy from Sears ever again. When you call them you can barely understand what they are saying. They hung up on me because I want to talk with manager. After reading all the reviews I struggle what to do.

I find it really outstanding how my stove can make my food from scratch. The features on my stove are so amazing. I can choose the type of level of heat I want to add. It heat up my pan really fast no matter the heat level.

This is the worst stove I have ever had, the oven control panel went out one year and two weeks after purchase from Sears, replaced the oven panel cost over $100.00. One year later it has gone out again. BAD BAD STOVE... DO Not buy this stove.