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Maytag Range Warranty
Maytag home products include a range of powerful kitchen and laundry appliances and HVAC systems that are built to last. On the rare occasion that a broken machine derails your daily routine, you need a warranty to cover your Maytag product.
Manufacturer’s warranty — This warranty only covers appliances and electronics manufactured under a specific brand. For example, Maytag appliances or parts may be covered for several years under a Maytag manufacturer’s warranty.
Extended warranty — Manufacturers and third-party providers often offer extended warranties, which are extended service contracts that protect you after the Maytag appliance warranty expires.
Home warranty — This is a service contract that covers regular wear and tear of major home appliances regardless of brand name or age. It’s different than home insurance, as it doesn’t cover events that may damage an appliance. Instead, it’s meant to help pay for repairs that are anticipated in the long term.
Homeowners insurance — Homeowners insurance is a required form of insurance coverage that is specific to structural damage or property loss caused by theft, natural disasters, and specific occurrences.
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, the Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Maytag”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
SOURCE: https://www.maytag.com/content/dam/global/documents/201202/warranty-W10419382-W.pdf
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Maytag Range Warranty
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Peeling of paint off the oven finish, inconsistent heating, fan goes on and cant shut off until the oven cools, have to leave door open in order to shut fan off. The paint peeling is really bad. It is right where the heat escapes from the oven, have to touch up paint every so often so it doesnt look so bad and the discoloration is covered besides the peeling.
Stove does not heat evenly in oven. Electric burner cannot be turned down to low or simmer, then it will not cook at all. Other burner turned down to low does not stop bubbling and stays at a high temp. There is no consistency. I am extremely disappointed and curse at this stove every day. Model #MER7664XB. Serial #R13316302.
I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.
I bought a full kitchen of Maytag appliances when I bought a new house in 2009. I thought it was a reliable company. Id always gone with GE before. I couldnt get the packing sticker off the oven after trying everything to remove it, so the oven bottom is virtually ruined. The timer on the oven dings once and stops; dinner burns if Im not right there to hear it. I was told by customer service thats the way it works, so I had to buy a separate timer. I am now replacing my 2 ½-year-old dishwasher because the control panel has once again stopped working. It cost me $275 to fix the first time and it lasted less than 3 months. I will never buy Maytag again! I got over 20 years of service from my GE appliances.
Purchased our side-by-side stainless steel refrigerator. After about three months, we too have a constant puddle of water outside the bottom freezer door. Maytag came out for the first year it was under warranty, each time saying it was fixed. Its still not fixed and its been three years. We have to keep a towel next to the fridge constantly and have experienced floor damage. Class action suit? Sign me up!! My Maytag double oven has stopped working, and my Maytag dishwasher does not clean my dishes at all. I will NEVER buy Maytag again.
I did not purchase it. This range came with my home. The electric range works great. It is thorough and I dont have to worry about the gas being on and filling the house up. Electric may not be for everyone, but it is the way to go for me. I will look for similar if not the exact same make/model if a replacement is necessary. I dont mind spending a little extra to ensure the product will last. So many products dont last nowadays and it is sad. I am not an avid cooker, actually I tend to mess up a lot of food recipes but the electric range helps me to reduce the number of problems I run across with the durability and accountability of the product. It cooks throughout the entire dish/pan and I have never had a problem with the unit working properly, just the user not working properly. Haha.
Replaced an old Glenwood gas stove with this Consumer reports top rated Maytag. The boiler doesn’t work as well as we’d like, but after more than 20 years, no major issues. My wife & I both cook, & as with most things, I’m happier with it than she is.
I purchased a Maytag electric slide in stove, in stainless steel. The aqua clean is a joke, ran it for three cycles after cooking one roast and it does not work. Then to add insult to injury I had to get on my knees using a turkey baster to remove what was left of the two cups of water. The finish on the front is coming off. Not at all what I expected from a 1500.00 range. Poor quality. Now there is the sound of a fan running and I am not using convection.
We purchased the Maytag double oven 30 inch 5 burner, stainless steel, model MGT8885XS. Oven worked good for six weeks. The igniter broke in the bottom oven and when the third party non-Maytag repairman came out to fix it, he was unable to remove the bottom oven door. It is not flush and heat escapes when the bottom oven is on and it causes the top oven to get condensation. The repair man was directed from a technician from Whirlpool that he had to order a new seal and hinges. I dont want it fixed. I want a new one. I have called Customer Service for Whirlpool and the third party and the store in which I bought it from and everyone is pushing it off onto someone else. Customer service is poor and stated they will only fix the oven and will not send us a new oven. We sent our rebate in the mail which was to arrive within 8 weeks and we have yet to receive it. Very poor customer service. Glad I purchased the 4 year warranty. I will never buy Maytag again.
I wish I had researched high efficiency washers before buying because of a name we trusted implicitly. Our washer does not get our clothes clean & cleaning it with Affresh is not enough. I have never had to work so hard at getting clothes clean! Towels smell musty, stinky. My husbands sweaty workout & gardening clothes smell worse, even with subsequent washes & his shirts have white spots from the detergent not even being washed out. The rinse cycle water just washes out the bottom of the machine while the clothes are plastered against the side of the machine. I do not wash my husbands clothes with anyone elses or it all smells and if he washes them twice, they still have that odor that comes from being dank. Even if I stop the washer to arrange the clothes on the bottom so they will get rinsed properly (gotta wait two hours for a load to finish) I have bought every HE laundry detergent on the market, every odor remover, vinegar, baking soda, bleach. For a year Ive been chasing my tail to do the dance that I never had to do with a top loader agitator Maytag that we had for 7 years and never had to clean once, but used unscented detergent that got the worst smells and stains out without much thought. Even reviews that I read about their amended top loader with an agitator are not very good.
I purchased a Maytag stove model mer7765wb in December 2011. Now its November 2014. My display board caught on fire and its burn out. How can a Maytag product go out within 3yrs. I purchased it from Sears outlet. As Sears customer I am very disappointed in this product. Thank God I was in the kitchen to put out the fire.
This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.
I purchased a Maytag electric range model # MER8775AS in Feb 2012. While boiling syrup, the pan overflowed onto the oven door. As I began to clean up the spill I noticed that some of the spill had gotten inside the door on the inside of the oven glass. To remove the stain would require disassembly of the door. I called Maytag and complained of what I called a design flaw and they said, No, its your fault for spills entering the door. They even sent a condescending email to me informing me that if I needed to purchase parts, where I could get them. I designed appliances for years and this is another example of poor quality and lack of consumer service. I AM DONE WITH MAYTAG.
We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.
I purchased 4 new Maytag appliances as part of a kitchen update. The dishwasher was the first to fail, less than a year after being installed. The control panel stopped working (random lights would come on, always different from the one being pressed, and frequently incompatible selections such as Rinse Only and Sanitize. PC Richards sent a repairman with a new part, no charge. A few weeks ago, it happened again. PC Richards says that replacement parts are only under warranty for 90 days, so now the repair is on me. I could pay or repair it myself or pay PC Richards to do it. Thank goodness I am handy, but I still have to pay for the part. Now I am reading that the MDB7749 series has a history of this problem. When is Maytag going to own up and issue free repairs? I certainly will never buy Maytag again, as both the range and the refrigerator also have common problems. Luckily, I paid for the 10-year service agreement on those appliances.
I would bought a Maytag Aqualift self clean oven. I just ran the clean cycle and it is just as dirty as it was before I ran the cycle. Absolutely nothing happened. Now I have the 2 cups of water at the bottom of my oven they said to put in prior to clean cycle, that I have to get in and clean out. This is absolutely unacceptable. I would like Maytag to get back to me asap and offer a solution. **.
I love my gas stove. Mine is a five burner in white. Easy to clean and an accurate baking oven. Keeping the burner area clean IS a constant chore with a white surface. It would be lovely if the company made liners to catch the mess, but alas, I make my own with aluminum foil. This is an excellent stove and I’d buy it again! No buyers remorse.
Maytag AquaLift Oven #YMER8880BW - The aqualift technology does not clean the oven. It is sorely inadequate. I bought Maytag because of its reputation. This range should be recalled as should all their ranges with this useless technology. Buyers BEWARE! Do not purchase any range from Maytag which advertises Aqua Lift technology. This purchase has soured your reputation Maytag. I also purchased a fridge with the stove. I will NEVER buy a Maytag product again. I also would like to ask frustrated and disenchanted readers how they are getting their ovens cleaned. What product(s) can be used. Maytag - complete FAIL!!
We bought a new Maytag electric range from a local dealer three years ago. The oven element quit working, which shorted out the motherboard that controls the entire range. The cost of repair was $500 for the element, motherboard and installation. We have owned other brands that lasted 20 years and worked fine with no repairs. My folks have used Maytag for over 50 years with no problems. Who and where is this junk manufactured now? China? I will never buy another Maytag product!
Washer goes off-balance even when clothes are evenly distributed in tub. When it is turned off to rearrange clothes (which may have to be performed a couple of times), washer goes back to starting cycle which means more water. Afraid to do laundry unattended.
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.
I purchased the Maytag oven in January and have had the service technician out 5 times to try to repair the oven because it doesnt heat properly. Theyve told me that because I live in a condominium that it is normal for the oven to take an hour to preheat, then another hour for the second oven to preheat. When I am baking the oven does not hold the temperature and anything I bake takes much longer than it should. They refuse to get me a new oven.
I had my kitchen remodeled less than 4 years ago with a Maytag refrigerator, Bosch dishwasher, and GE stove. I had a 1 year warranty, and purchased additional 2 years. The warranty ran out last year, and the refrigerator is not working. Maytag customer service said all they could offer was 1 year extended warranty for $300. I told them a refrigerator should last longer than 4 years. They agreed, but that is all they did. Ive read other online reviews, and it appears a lot of people are in the same situation (however my fridge is not on a recall list). I will never buy another Maytag product ever! My GE and Bosch appliances are working just fine.
We purchased a $700 Maytag range 2 years ago and recently the oven did not work. After a Maytag authorized tech came out and checked the unit, he proclaimed the circuit board was bad and needed to be replaced. Since these ovens only have a 1-year warranty - regardless of the price you pay - he said it would be over $450 to repair it. When I asked why so expensive, he stated that they dont price the parts - Maytag does. I decided I could buy a new range for that price and get one with a warranty so I passed. I then decided to contact Maytag because I was very disappointed that such a reputable brand would prove so faulty. After writing a very polite letter and emailing customer service, they replied with a pack of lies. They stated that they have no control in what the service company charges for parts and failed to offer any assistance. They did not offer any solution except to say, Sorry. Well, you can bet that I have already spread the word to all my friends and associates about this experience and my Facebook page lit up with comments after I posted it. I will never buy another Maytag product and will make it my mission to spread the word. I had a similar issue with my brand new HP laptop but after contacting them, they immediately reached out to me and offered to pay for part of the repair!! Thats how you take care of your customers.
After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.
The Maytag range was purchased locally in 2012. The racks kept falling as the oven cavity warped in a convex making the rack supports too wide. The racks fell at the best position to cook a turkey. This could be dangerous when lifting something like a turkey or pie with filling! I was told that the oven cavity is NOT replaceable and I needed to purchase a new range! $1,600.00 plus taxes were spent just three years ago and now Im being told it cannot be repaired, no parts are available and needs to be replaced! Im sorry but I feel cheated and hurt because Maytag will not give any concession despite my pleading. What a dirty way to conduct business! No concession except an offer to cancel the service charges so far if I replaced it with another Maytag range from Delhi Radio Ltd. Are you serious?Why cant wider racks be provided for in these cases? Just what kind of engineer would compromise the thickness of a ranges oven cavity? Then build the range in such manner that the defective part is not available and cannot be replaced? Its a sad day for Maytag! Shame on you! Ive seen Maytag washers built in Newton last 35 years of hard family type washes! Whirlpool has purchased the name, stamped their own products with the Maytag name, and rested on the fine reputation of the name brand. Everything else is different! The Newton plant is in mothballs leaving hundreds of proud faithful employees stranded. Its a sad day for me and many others who were duped by a brand name and got something completely different.
Had it for over ten years, had no problems. We dont use the oven too often but it is simple to operate and has served us well. Easy to clean, stainless steel like looks on the front goes well with our other appliances. Reasonably priced too.
I purchased range in January of 2011. I have had the top replaced and still it looks bad. Every time I use a burner, even if boiling water, I need to use the razor scraper to clean the burner. I’m very dissatisfied. We used to say we would buy nothing but Maytag but not anymore. Tell anyone who will listen how much I hate this stove. Oven does not cook properly, burns most everything I bake no matter if I lower the temp and time!
Control panel is defective on my Maytag dishwasher. Found a phone number that was created to deal with this problem. I only had to hold for a few minutes but the first person I spoke to was rude and unhelpful so I asked to speak to someone else. When another agent came on the line I told her that only the normal and rinse button light up but do nothing when pressed. She arranged for a repairman to come to my house and determine if my control panel is defective at their cost. When he arrived he asked me what the problem was and I said, The touch pad control panel is not working. He stated, Your control panel needs to be replaced. I have to order the part and come back to fix it. He was there for about five minutes and he never laid a finger on the dishwasher. When I asked if the control panel design has been fixed he said, No, you will probably have to replace it again.There is a video on the internet that shows how to seal the electronics with silicone. The repairman said that they cannot seal the electronics unless Whirlpool provides a kit to do it. I guess the Maytag repairmen may have to come out of retirement. My husband will seal ours after it is replaced so we hopefully dont have to deal with this problem again. So now I am waiting to see if he returns in a reasonable time frame and gets my dishwasher going. There is a class action suit about this issue filed in 2013 about this defect.Updated on 09/23/2015: A repairman came to my home on August 20, 2015, at Whirlpools cost, and he determined my touch pad did not work. He informed me that Maytag would provide the part, free of charge, but it would cost me 85.00 for them to come back and install it in 2-3 days. As of today I am still waiting for the part to come in, apparently due to high demand Maytag was out of touch pads, which were out of stock. No idea of when that would be, the repairmans company said, dont call us, we will call you when the part arrives. So I began to look for the part myself, found a couple on an auction site, but most companies that sold parts were on backorder. Until I found a company that said their inventory was out of stock but they had five, stashed in the back. The price of 105.00 was not that much more than the 85.00 cost for the service call. Got it in two (2) days, installed (in about five minutes), sealed by my husband and I loaded it and washed my dishes. I was so overcome with relief, tears came to my eyes and I almost fell out. I give five star to the fella that had the part stashed until I needed it.The Maytag repairman is still waiting for the part so he can fix my dishwasher.
Three years ago, we purchased a gas Maytag double oven, it worked fine for three years, then it blew the breaker. When we turned the power back on, we could not turn the oven off. The control panel had to be replaced, dinner too. We had bought the extended warranty, so that was covered. Last week, after four months, it happened again. We placed an oven thermometer inside the oven and it is was higher than the maximum temperature of 600 which the thermometer could measure. We are currently awaiting a new control panel. Maytag used to be a good name, but recommend you to buy something else.
Our product was purchased with our Condo. We have had it for 6 months & the first time I called someone was for the oven door being so terribly hot. I was told that was normal. Then I tried the cleaning of it & you would never know anything had been done. It would take a heck of a lot of elbow grease to get the marks off & I dont have the strength or time to be doing that. I had someone come again & he said to do it again, which I did & it still was not clean. I have done it a 3rd time now & still no better. I think this product is a total piece of junk & would not recommend it to anyone. I am a very unhappy customer & will never purchase another MAYTAG product.
I bought Tapan gas stove last year, but all your ranges have a problem. Whenever we clean the range, it never goes straight stay up ,even when I bought from Lowes Store and I told them they said that defect from manufacturer. You have to correct your manufacturers defect, I want an answer as soon as possible. Thank you.
Updated on 02/13/2021: Maytag stove purchased 15 years ago for about $500. Replaced mother board about 5 years ago which wasnt cheap, but otherwise, stove has performed with no problems and still looks and behaves like a new stove.Original review: Our 6-7 year old well cared for Maytag range oven recently stopped working. After a service call for diagnostics, it was determined the electronic module controlling the clock and all oven functions was dead. We were told by the Maytag service tech the module cost was 300$. That cost plus labor for less than an hour, plus the 60$ diagnostic visit came to almost 500$ which is close to cost of a new stove. The technician answered yes to my question, Do you replace a lot of these? He also said the cause may be power fluctuations making me think that surely there is a way to prevent this kind of failure. So, since the price seemed exorbitant, I wrote Maytag to inquire about causation/prevention, etc. I received a fairly prompt and polite reply with totally no explanation. I wrote another email with relatively the same results. I dont recommend buying an electronically controlled Maytag stove.
I purchased a Maytag Neptune 24” front load washer (MAH2400a) and 24” electric dryer (MDE2400AYW) on October 26, 2005 from Sears in Chesterfield, MO. In April 2011, the drum in the washer began to slush and grind. Water also began pooling around the machine. I called Sears and arranged for service repairman. Before he even looked inside the washer, the repairman wanted to give me a coupon for $50.00 off a new washing machine from Sears. After my insistence, he finally opened the washer and told me I needed a new drum. Because of the Sears repairman’s reluctance to look at the machine, I had another appliance repairman review it and was told that the water pumps for this model were defective. Any loose items the size of coins collected inside the pump and damaged it. I paid $340.00 to get the pump replaced. Ten months later, the dryer started smoking. After scheduling a service call, I was told the heating element burnt out and it would cost $360.00 to replace. It was then I noticed that the washer was leaking again. I took the front base cover off and saw mold growing under the machine. A little research uncovered that this set of machines has had many dangerous problems, from mold to catching on fire. There was a class action lawsuit filed and won by consumers in April 2005, yet I was sold this model in October 2005. I feel both Maytag and Sears knowingly sold me a defective and dangerous product. I would like to be refunded for this set.
I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On 9/1/15, after reporting a problem, a service person arrived to assess the problem. His diagnosis led to a second visit on 9/8. On the second visit he replaced multiple parts, assuring us that the problem was fixed. When this proved to be false, we called for a third visit; this time a different person arrived. After disassembling the washer he found a large hole and another cracked area in the inner plastic portion of the tub. We made a fourth appointment for repairs, receiving assurances that it would be repaired at that time. I received an e-mail today (9/16/15) informing me that an additional 7 days would be required to arrange for delivery the required part. In the interim, my wife and I are forced to use a local coin operated laundry about every three days, totaling 7 visits at approximately $25 and 3 hours per visit before the next scheduled appointment. The compensation offered, 9 months extension of the existing warranty is woefully inadequate. I want the appliance replaced, as history has taught me that you are obviously unwilling or incapable of repairing it correctly in a timely manner. Additionally, I want the initial warranty that accompanies a new product extended to a full 3 years. We have paid out over $150 and wasted 18 to 21 hours of our time unnecessarily. I expect compensation for the funds spent as a direct result of the bungling, incompetence of your service staff. My questions are these: 1. Was the part defective prior to installation? 2. If so, why did the representative not notice it and refrain from installing a broken part? 3. Why was there no mention of the damage on the first visit? 4. If not, how did the damage occur? Did the service man damage it and fail to report it? 5. What caused the delay in obtaining the part? I have other questions, but will no longer spend any more time on this debacle. I cannot honestly say which is worse, their quality or their pathetic version of customer service.
Eight years ago we bought all new top-of-the-line, stainless steel refrigerator, double oven range, dishwasher and microwave. All began malfunctioning within the first year: *The refrigerator began to make a loud rattle and the digital control pad needed to be replaced -twice within the first year. Within the next year the compressor had to be replace. *Dishwasher electronic control board was replaced twice, broke again and is still broken. *Microwave door handle broke off, and turntable motor broke.*Range burner ignition system only works on two burners and the shelf for the top oven does not fit -*Maytag refused to replace. Also, after using self-cleaning feature the lower oven still fills the room with smoke so it has been used very little. So, how much worse could it be? I had faith in Maytag-thats why we bought the brand.
Purchased a Maytag Centennial Washer from Lowes. This is the NOISIEST WASHER I HAVE EVER HAD. Self Balancing, pretty much the way it is, YOU lift that heavy wet laundry and re-arrange to balance. It just slams around even moving the washer, until you do. This washer also doubles as a BLENDER. It SHREDS laundry. The agitator does not go all the way down and thus, clothing, towels, rugs... get stuck under the agitator, wind around and RIP. Have had hundreds of dollars worth of laundry shredded such as: shirts, towels, new rugs and it even ripped the waist off a pair of my jeans! The other laundry gets tied up on the stuck laundry and you end up with a twisted, ripped, tied up Laundry Ball. It will not wash or rinse well when it does this, naturally. Lowes: The salesman knew about all this, and sold it anyway! He had one and got rid of it. Gee thanks Lowes and Maytag, for the worst washer I have ever had the misfortune of owning.
My $1,500 Maytag double oven Gemini has been trouble from the get go. 1st, trying to broil something cannot be adjusted. It sits 3 to 4 from the fire & there is no 2nd shelf. The control knobs sit on top of the stove & its easy to burn them when cooking. The broiler has always smelled like its leaking gas. Plus, the bottom oven stopped working & we had to get it repaired. The last straw was when the control board went out. We arent even going to try to repair, just going to buy a new stove. No Maytag!
I have two major issues with my stove. First is that you have to press enter after setting an oven temperature and it doesn’t even beep to remind you before just cutting off. Older, forgetful people like me have probably prepared countless dishes for the oven only to find that it is not preheated. The second is that if you turn on the timer, it cuts off the oven. You only make that mistake once before writing the timer off as useless. I have a hard time believing that they ran either of these by anyone who cooks! One other mixed feature, the heating element for the oven is below the floor of the oven. This causes it to preheat slower - which compounds problem #1 - but makes cleaning a breeze.
MER8700DH - Within 6 months, left rear burner stopped working and Maytag repaired it under warranty. Within next 6 months, and just before end of warranty, right front burner stopped working and again Maytag covered it under warranty. Within the second year of ownership, the oven was not working correctly and Maytag refused to cover it because it was off warranty. So I called a local appliance repair company who gave me an estimate of over $300 to repair it and basically advised against repair stating that this stove was a piece of junk. So I replaced it with a GE and junked the old one before it was even two years old. I filed a complaint with Maytag. At first they said they would go half on the labor, but then they said I should have bought the extended warranty and refused all further help.
Maytag 6.2 Induction Freestanding Range Model MIR8890AS0 F47 - I am a very careful shopper. I spent many, many hours researching and searching for the best value. It took me over 2 weeks of research to find an induction oven we could afford. We are a family of 3. Normally, we use just one burner for dinner. We bought the range in Feb 2013. On August 5. 2014, we had company over for dinner. I used more than 2 burners and the oven at the same time and the right 2 burners quit working; I now have the dreaded F47 code. I have had numerous Maytag Authorized repairmen out. They ordered every part except for the one that was necessary to fix my stove. I purchased in Feb 2013, burners went out 8/5/14. This is only 18 months old and is JUNK. Arent our landfills full enough?Maytag customer service is awful. I spent hours on the phone, mainly on hold, in efforts to get help. Maytag claims to have such a great 10 year limited warranty but they wont warranty this F47 issue. Thank God I bought insurance with an outside company. The wrong parts that were ordered were at least covered by my own insurance policy; no thanks to Maytag. I am angry that I have to search all over again to try and find the right stove. I am now fearful of induction. I invested in a lot of induction cookware which was an added expense and burden! They need to stand behind their appliances!People cannot afford to waste thousands of dollars every 1.5 years to cook their meals! This has been an extremely unpleasant issue. It has cost me many hours of waiting for repairmen, waiting on hold, getting and storing many wrong parts ordered by repairmen. I calculate this cost me over 50 hours of my life on the F47 problem. Not to mention the time it took me to shop for this junk to begin with!I think they need to recall this issue as it is clearly a design flaw. I researched this and found many other owners had similar problems. The F47 means that the user interface isnt communicating with the range (the circuit board). They placed the circuit board under the burner surface area, sandwiched between the burners and the oven. It was just a matter of too much heat before this board shorted out. The cost to replace this board is over $600. I am afraid of investing another dime into this machine. I wasted time, energy and A LOT of money on this inferior product.
The AquaLift Self-Cleaning is a very poor substitute for a normal high temperature Oven-Range. It gives as much work as an oven without any self-cleaning, as it does nothing to the sidewalls or the door. The minimum temperature is 170 Fahrenheit, too high to rise a dough.
We just purchased a house with new appliances. They are Maytag. When I use my stove the oven heats. I have no idea why. I wondered if anyone else has had this problem. When I turn it off it turned off but it turns back on when the oven is on.
I purchased my Maytag gas range (model number mGR7665WB) on Thanksgiving 2011! It worked fine until May 2012. Then the bake function just stopped working. If I select bake, the temperature fails to rise above 100F and a sickening gas smell fills the kitchen! PC Richards, where I purchased the product from, sent a repairman who took two weeks and two visits to fix the part! Everything was working fine until six months later during cooking for a full house on the day of my daughters birthday party. Same problem, bake function failed again along with gas smell! I was pregnant at the time and very worried about the gas smell! We had to leave the house a few days after that due to the hurricane and when I returned, everything worked great for a few weeks only to fail on Christmas Eve leaving me to cook the meat for our Christmas Day dinner in a neighbors house, highly embarrassing and inconvenient! Now Maytag and PC Richards are only able to repair at a high cost to me which I cant afford and feel I shouldnt be responsible for as this product has been consistently unreliable and possibly dangerous. I am especially concerned about the gas smell as I have a newborn and a 3-year old in our small apartment!
Purchase brand new range a couple of months ago. Self-clean oven does NOT self-clean and leaves weird, flakes of something that stick to oven floor. Burners are inconsistent and difficult to control heat level. Take forever to get warm, and then either boil over or wont get warm enough. Purchased this with inheritance from my mother - how sad! Always had such faith in Maytag.
We purchased this oven (MER8880AS) as part of a package during remodeling in 2012. I was particularly interested in the bridge element, and in fact, its about the only part of the range Im satisfied with. Our first problem arose when we began using the range in 2013, and I got cut on a sharp edge while opening the storage drawer under the range. We contacted customer service, got a prompt and concerned response, and shortly after, a visit from a technician. Heres where it started to go south: the technician insisted that design as fine and that we were reaching too far into the drawer to open it. He left, saying basically not a Maytag problem and the customer service agent, who had promised to call after the visit, never responded to our calls. Fortunately, we have a good hardware store nearby and my husband and their staff came up with a solution.Burners and oven work okay, though with slower response time than other electric ranges Ive used. Convection feature seems ineffective on this range - I hardly use it anymore, though do use it all the time on my other range. The absolutely worst feature of this range is the Aqua Lift Cleaning System. This is a hoax by Maytag, marketed under the guise of an environmentally friendly system. It does not work, and pre-cleaning doesnt improve the outcome as only portions of oven that are clean are the ones pre-cleaned! If you like to cook and bake, do not buy this range!! Based on this experience, I will never buy another Maytag product, and though Im of the school that expects major appliances to last a long time, I can hardly wait to replace this range!
I was in my bed and lights and TV flickered. Then, I heard a small explosion and my dogs went crazy. I went into the kitchen and my Maytag Gemini stove was smoking and smells really bad. I unplugged it. The sockets and the one close to it no longer work. My house stinks now. What happened? I have had this stove for a few years but it is not used often except during the holidays.
First let me say I have used Maytag products for 46 years. A little over a year ago bought a new Maytag Centennial Washer (Model MVWC555DW) for a cousin which was responsible to looking after as he had been brain damaged since birth. Needless to say when I started having trouble with clothes not washing and having to bring to my home and wash was not satisfactory. This machine never worked right but until after the 1 year warranty could get by. Needless to say I will never buy another Maytag appliance but now have a Maytag washer/dryer, stove and dishwasher in my home. Maytag is Not the quality that is use to be. WOULD NOT RECOMMEND THIS MACHINE AND ALSO UNDERSTAND FROM LOWES THEY HAVE HAD A LOT OF TROUBLE WITH THIS MODEL.
Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay failed (and burned out bake element). Contacted service & parts dept and learned that repair would cost $100 for service visit and $413 to replace the control board. Only the $80 bake element is covered by the limited warranty. Wonderful oven if your hobby is appliance repair. After 2.5 years, it now functions better as a toilet than an oven.
My double oven was purchased over 6 years ago. They have been served yearly and work fine. The only thing is the cleaning cycle which if used at the high temperature to clean can affect the oven temperature control. I don’t use this function anymore.
I purchased a Maytag Centennial MVWC360AW washing machine on July 11, 2013 at The Home Depot. I assumed that I was getting a good product based on my Moms old Maytag washer. This machine is the farthest thing from quality that I have ever experienced. My Mom would roll over in her grave if she knew how CHEAP Whirlpool has built---what is supposed to be a---Maytag! The machine worked fairly well, at first. Even though I didnt like the low water arrangement. I like clothes to be fully immersed in water! That went on for 2 years and 5 months, until NOW the led light goes to Rinse, but it wont agitate. Then the led light goes toSpin, but it wont spin! I called a local appliance repairman and he told me that the control is bad. They cost about $250.00. Its not worth repairing!! So, Im stuck with this piece of junk! Shame on Maytag/Whirlpool for building a PIECE OF JUNK!
In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.
The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.
I bought a Maytag electric stove steam lift oven 2 years ago, I regret it. I baked a pie, and used the steam cleaning, it didn’t clean, my oven is still dirty. The top of the stove is not easy to clean and scratches very easily. It’s not my first stove, different brand, and I never had problem like I have now. I should have stayed with the brand I had before. My other regret, I should have read the reviews.
I called Maytags customer service about an over the range microwave that was bought 2 years ago and barely used. The mechanism in the microwave on the latch for the door, clicked into the body of the unit and therefore the door does not register closed which doesnt allow it to come on. After explaining this issue to the customer service rep, she insisted that the only thing that Maytag would stand behind was the part if needed. A service call would be between $100 - $150. The microwave isnt even that old and why would Maytag not stand behind a like new unit? I bought 3 Maytag products and I am now regretting it. I had asked to speak to a supervisor and she just proceeded to repeat the same thing the sales rep did. They will only cover the cheap part if needed.What happened to Maytag being top of the line? Apparently they dont care about standing behind their products and would rather you buy an expensive extended warranty to cover their cheaply made appliance. I think they should be under review as a company. I would somewhat understand paying if my appliance was 5 to 10 years old. But its basically new. How is there no protection for customers when it comes to purchasing lemons from an appliance dealer? I will NEVER buy Maytag again and plan on selling my 2 other newly purchased appliances before they have issues. Maytags reviews on social media are terrible. All they offer are the words Im sorry and I understand your frustration. I assume thats just what they have written down in front of them to tell everyone who calls with issues. How do you not stand behind your products! I wish I could select no stars vs the 1.
Bought the Maytag high efficiency washing machine with the auto-sensing and deep water wash feature. It took some getting use to because of all the washing choices and different noises it makes. Auto-sensing seems to use very little water which is strange but clothes seem to come out clean. Best bet for me is like the old school way and use deep water wash and light load which is shorter and thats most efficient power wise but will use more water which is fine by me. Also bought the matching dryer and thats a 5 star review. Excellent product.
We bought a new home with all new Maytag appliances. Our Maytag dishwasher has had 3 new handles, 1 inside tub and now needs a new touch panel. Our Maytag oven/stove has needed three ignitors and the oven door has never been right! The microwave is the only appliance that we have not had a service call. Appliances are expensive along with parts and labor for service calls. I will not be purchasing any more Maytag appliances. The standard comment by repairman: They dont make them like they used to. How sad is that!!
I had a stackable Maytag dryer that was bought in 2016 but only used during the summer of 2017. Last May the dryer stopped heating. I contacted Maytag and they sent a repairman a week or so later. He identified the problem in the electronic control and ordered a replacement part. The part came and he installed it a week later. The part was faulty and he ordered a replacement for the replacement. It arrived a week later and also did not work. He said he had problems with replacement parts but contacted the technical service department at Maytag as he did the first time. The technical service person said there were problems associated with new software being not compatible with dryers in the last year and we needed a new control panel. I contacted Maytag again waiting the usual hour to get through on the phone. They agreed to replace the parts for free and ordered a control panel that arrived a week later. The technician installed both parts but they did not work. I contacted Maytag again and after waiting the required hour talked to a person who said she would contact the department who could arrange a replacement. They contacted me a few days later and said they would supply a replacement for $250. This was delivered a week or so later but they did not have a stacking kit and returned to the delivery company with the dryer. A week later they returned with the stacking kit but forgot the dryer. A week later they returned with both the dryer and stacking kit but the installer (always a different person) said he was too big to get in the space behind the dryer and that the venting supplied was wrong.I bought new venting from Home Depot and a new installer arrived a week later. He said the new venting was not necessary and in fact wrong and installed the dryer. It ran but foolishly I did not check to see if it heated and neither did the installers or if they did took off without letting me know that the dryer, like the one that was replaced did not heat. I discovered this a couple of days later when I tried to use it. I contacted Maytag and they setup an appointment for a new service technician to visit. I contacted Maytag again today hoping to get some explanation of what might happen next or some explanation. They had no idea but did inform me that they would not replace the new dryer but would start repairs again.
My new dishwasher had a defective board and worked erratically. Shortly after the warranty was up it stopped working completely. I contact both Maytag service and Home Depot on several occasions with no satisfaction. This a well known defect. Apparently the board replacement and service would cost in the range of $250-300. Too much for me as a senior on fixed income to justify. No dishwasher for almost a year. I then read an article indicating there was a class action settlement in California on the same make and model. I called Maytag again and after spending 2.5 hours on the phone I finally reach a person who sent out a service repair person. This person showed me a memo confirming the problem with the board. No recall but... if a customer is persistent they will give you the board. Finally new board installed at no charge.
We bought a Maytag gas range in Feb of 2011. Shortly after that, we started having an intermittent problem with the oven not maintaining the temperature. It sometimes would not heat up to the proper temp or sometimes would get there but not maintain it. We have had several service calls all for this same problem. Each time they would replace things... nothing worked! We called Maytag and they said they wouldnt replace the unit until the same part had failed 3 times. Well, the service company came out 5-6 different times in the first year and replacing the main panel twice and the sensor and some other thingies I dont even remember. Pretty soon the warranty was running out, so I bought an extended warranty due to the fact that the unit had never been fixed. They sent out two different service companies who also were unable to fix the unit. It is now 18 months since we bought it, and Maytag refuses to do anything since it is out of warranty and the extended warranty company will only replace the unit up to 75% of its cost. So yes, we are very angry with Maytag and the way they wont stand behind their product and their total disregard for their customers.
The bottom oven of my Maytag double oven range (serial #MER6765BAS18) caught fire while I was baking there. The coil burnt out and separated. This did not occur due to food spill or other means. The coil was charred. The stove top does not perform adequately and the coils do not heat uniformly.
I purchased a new gas range in Nov 2013, but didnt use it until April because I was remodeling a house I had just bought. When I used it to cook Easter dinner, my meal was cold; the oven heats, then shuts off. Maytag has sent service techs 3 times. They have replaced the control board and the DSI module and ordered another part, for which we have been waiting over 3 weeks. Now they tell me it will be here next week. Maytag obviously cannot fix the NEW range, but they refuse to replace it. They deem it to be repairable though they cannot repair it. Customer service claims to be sympathetic, but will do nothing except schedule another service call and offer to extend my service warranty. What good is a service warranty if they cant repair the appliance? If youre smart, youll steer clear of Maytag and Whirlpool appliances. They are total CRAP.
The oven works. However, there are two safety issues. First, the flat metal panel above the air vent and below the instrument panel gets extremely HOT. This is the location we can easily touch, especially when we operate the instrument panel. We almost burned our hands. Second, the edges of the unit are very SHARP. We almost cut our legs. These are serious safety issues. In addition, we/I tried to post a review at Maytag site pointing out these safety issues. The review was twice moderate (i.e., rejected). Even though I used to like Maytag, this experience changed my mind.
I purchased a whole stainless steel kitchen from Lowes and purchased all Maytag products because of the so called quality of Maytag. First we had to return the microwave because it was dented badly. We then notified Lowes that the door on the refrigerator cold cut drawer falls off when opening the drawer. Service man said he would send a new door. Same problem. You can clearly see that the drawer and the refrigerator frame is deformed. Maytag says that the warranty does not cover cosmetics. The range has a aqua lift self-cleaning technology that simply sucks. The oven does not clean! I recommend that no one ever buy Maytag products. They are the worst! I should not have listened to the salesman and bought what I originally wanted - SAMSUNG!!!
I have to say I am terribly disappointed in the quality of my Maytag Side by Side Fridge/freezer and my Maytag stove. Having sold Maytag commercial washers and dryers to coin laundries for over 20 years I expected better. Needless to say..... these are Whirlpool machines with Maytag name plates. Not the Maytag quality that was produced in Newton, Iowa. You can tell these are plastic machines made in Mexico. Of course you still pay for the Maytag name just not the quality. I have always tried to buy from US companies, but my next appliances will not be as Whirlpool is the only US company left with exception to very high end products.
Purchased a Maytag smooth-top range about a year and a half ago. Ive only cooked frozen pizzas in it. Have only had it on six or seven times. Havent used the top burners at all. Its an electric range, and I just had it hooked up a couple of months ago, as I was trying to find a place for it in the tiny kitchen. The folks who lived here before me, had a huge refrigerator and gas stove right next to each other, and I didnt want to go that route. Anyway, I went to put yet another frozen pizza in the oven, and the light doesnt work!So, after only six or seven uses, the oven light is busted! My mom had an old Westinghouse Terrace Top range, and it lasted well over 20 years with no problems. The only reason she sold it was because she remodeled her kitchen. It still worked great after all those years. Its after-hours now, but when I call Maytag tomorrow, Im expecting to get the run-around, if the other reviews are accurate, and Im SURE they are. Wont ever buy another Maytag product again.
Maytag washer, dryer, oven, microwave over-the-range - all crapped out in four years. I will never buy or recommend Maytag. I believed them to be one of the best brands but apparently theyve learned a few too many shortcuts.
We purchased a Maytag Gemini with serial number D40941338 and model number MGR6875AD826. It has been a complete disaster. The control panel keeps breaking down, and its now going to be replaced for the 6th time. I have asked for a new stove when I called the Maytag Extended Warranty Department, and they will not replace this defective product. Please help me.
Oven door glass shatters after 6 years of having this oven and the company refuses to cover it. According to them it is not a safety concern. It is actually designed to shatter this way. Wow, thats comforting. Should be 0 stars not 1 star.
I bought a Maytag laundry set (washer and dryer, models MVWC565FW and MEDC555DW, respectively), and I concur with the fact that this is the WORST laundry set I have ever owned. The clothes came out of the washer extremely dry and did not come out as clean as expected. In addition, clothes came out with strange spots, especially the dark ones. Now, we wash our dark clothes with fear of damage them. The dryer is also pathetic. I put in a normal load on high for 60 minutes, and theyre still very damp. Sometimes I have to repeat the cycle 2 or 3 times. When I compare it with my old laundry set, this is extremely disappointing. And to make things worse, the customer service department doesnt answer you. I sent them a mail, on February 2018, and a month and a half later, I havent heard back from them.
This appears to be a common, known, well publicized problem - freezer drain clogs and needs to be either changed or repaired with a fix, a free replacement part for the drain seal. Easy to install, takes 15 minutes. HOWEVER Maytag will not give you the part!! In order to take advantage of Maytags correction for a well known, chronic, manufacturer defect, you must engage an authorized service person for hundreds of dollars and wasted vacation time waiting at home for them to show up. Unlike any other product, recall this one is not free. My kitchen is full of Maytag products; dishwasher (not so good), range and a refrigerator that had to be replace when the compressor went out after six years. However this is the last straw, Ive learned my lesson, seen the light, THIS IS THE LAST MAYTAG PRODUCT I WILL EVER BUY.
Im furious beyond belief with Maytag. Im furious at myself for being stupid enough to purchase all new Maytag appliances when I purchased this home as I had horrible experiences with them in my former home. This concerns the Maytag over the range microwave oven model MMV4205AA. First of all, within 6 or 7 months after purchasing it while cooking a frozen dinner, the turntable just cracked in half. Maytag wanted $89 to replace it. I knew when the turntable cracked that there were more issues to come. That is not normal in any way for that to occur in a microwave.Problems continued, of course, and with each call to Maytag, they would say the same thing the microwave is out of warranty and refused to assist me. Its not some little table top thing that one can just toss out and buy a new one. I paid about $400 for it from Home Depot. Last week, without it even being turned on, it just stopped working. I checked the electrical supply and conduit to make sure that was okay. I called numerous service organizations who told me this sudden breakdown when the microwave isnt even turned on is a known issue with this model and several other Maytag over the range models. Ive called them (Maytag) three times in the last week and they refuse to provide any allowance and hear the same old thing, the microwave is out of warranty. I was willing to have them even just provide some assistance rather than replace the microwave. Ive been told by numerous service organizations that this is a known issue and that even if they repair it, it will occur again and again and Im best off purchasing a different brand, which I cannot afford. They gave me phone numbers for service organizations authorized to service Maytag products and this just goes to show how out of touch they are. They gave me one that isnt even in business anymore. How professional, not!Warning: Purchase Maytag at your own risk. I give you fair warning. Every single Maytag product Ive ever owned has been a problem. I will never, ever, ever purchase another Maytag product again. I would think just out of decent customer relations, that theyd repair this issue. To be honest, I dont really trust a repair as Ive been told it will happen again and again. There was no notice that the microwave was breaking down either. It wasnt turned on. One day, I went to use it and it just wouldnt work. Actually, I went to use the timer on it and thats how I found out it was dust. My advice is stay away from Maytag. If you read reports, there are more complaints on Maytag than any other appliance manufacturer in existence. Not only on their products, but their customer service too.
I purchased a Maytag gas stove. Right away I noticed the oven racks would sag in the middle pulling the back corners to pull away from sides dropping the rack down on top of rack below. I got a hold of Maytag and they sent me out a set of 3 new oven racks that were exactly the same as the ones I had. I have been fighting with them for years. I called Whirlpool today who make Maytag and was told its off warranty and that I can order another set of oven racks at a cost to me. They would be the same as I have. The racks are so cheaply made and cannot stand even a few pounds. The finish on the stove also chips very easily. You rub a pan up against it and it scratches the white porcelain off. I spent a lot of money buying the dream gas stove I had thought, but only to be unsatisfied with my purchase. Buyer beware of Maytag products.
I purchased the gas stove in June of 2012 from Home Depot, along with a Maytag microwave (Model MGR7662WB4). Home Depot installed both items. After trying to reach into the microwave about the stove, the knob would turn itself on with me brushing up against it. This happened several times, and one time the flame shot up and I almost got burned. The last time it happened, I did not realize that the knob was turned very slightly and gas was coming out of the burner for several hours. If it were not for a friend stopping over, I would not have considered the odor being from the stove. I assumed that the drains were probably backed up and started to add cleaners to the toilet bowls. I had to open the windows for several hours to get the smell out. So I called customer service 2 times. The first person said I would have to pay for the call if the problem was not Maytag and I said, “Forget it.” Then I went into Home Depot and the salesperson in there gave me another number to call for service. They came last Friday and said that he had seen at least 10-15 calls about this and since the unit was working as designed and no recalls, there was nothing they could do. “Just wait and see if a recall would be put into place and I would be on the list to fix it. In the meantime just keep the knobs off (which I was doing already out of fear).” My sister just bought a Whirlpool gas range this summer as well and asked if I could try her knob and it worked perfectly. Again I called CS and was told they could not send me those at no charge and that it would cancel out the warranty. So I asked her what I have to do before I or someone else gets injured and she said that until there was a recall, there was nothing they could do. I told her I was going to contact Consumer Report as well as Pam Zekman on Channel 2 news in Chicago. End of story; I still have the problem and no knobs on the new stove. Anything you can do to help please contact me, and thank you in advance.
If there was a zero star rating available, that is what I would select! We purchased this range along with a complete kitchen ensemble for a remodel of our kitchen in December of 2011. Within a few months of purchase the enamel finish started blistering, flaking and peeling. Upon contacting Whirlpool Corp about the problem through their online chatline, email, regular mail and phone, we were informed (quite rudely I might add) that Whirlpool does not warranty cosmetic deficiencies over 30 days after product purchase. This is American Quality?? Since this has occurred the retirement home we are building will have no Whirlpool Corp products in it which includes: Maytag, Whirlpool, KitchenAid, Amana, Jenn-Air, Brastemp, Consul, Bauknecht, Gladiator, or any of the product lineup from the Chinese company Hefei Sanyo which they are buying. The attached photos were taken in May of 2012 and since that time the product finish has only exponentially deteriorated.
Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.
We bought ALL new Maytag appliances for our home when we rebuilt after it was destroyed by Hurricane Katrina in 2005. We got the top of the line of every appliance. Our Maytag dryer model MDE2706AYW has broke for the 2nd time and cost to repair this time forces me to replace it. The dryer felts, idler pulley and belt went out several weeks ago. Used it about a week and the drum quit turning. The repair tech said the aluminum pulley for the belt on the motor is broke. The pulley is not serviced/available and you have to buy a new motor assembly. This puts repair price on up there where replacing the dryer is the only option. We are going shopping for a new dryer today. It wont be a Maytag.2 years ago, our Maytag washer broke. The repair tech said the transmission went out and it would cost less to replace the washer than to try and repair the Maytag washer. We bought a new washer, different brand. About 3 years ago, we had to have our Maytag dishwasher control panel replaced and 2 months later the pump housing broke. Repair tech said cost more to repair than new. Replaced with different brand.Shortly out of warranty, our Maytag Microwave broke. Everything worked except it would not heat anything. The repair tech said cost more to fix than new. Replaced with different brand. All we have left is the refrigerator which has had 2 expensive repairs done on it and the stove which has had the control board and several heating elements changed. I will never buy another Maytag product.
Maytag wall oven Model# MEW7530AB01 - We ordered this oven from Home Depot on Aug. 28/13. It was delivered on Sept.7/13. After a self clean cycle, the oven failed on Sept. 24/13. It was repaired on Oct. 23/13. Parts come from U.S. Im in Canada. Part # W10545255. It hadnt cleaned completely so I used the self clean mode again on Oct. 24/13. Oven failed. Fixed again on Nov. 15/13. Same part. Tested self clean again. Oven failed. Repairman fixed a different part. Thermostat #4449751. Oven still not working, had to order the front fuse again. Part # W10545255. Fixed Nov.19/13. Failed again Nov. 19/13. After not having a working oven for so long, Maytag finally agreed to send a new one. It arrived Dec.5/13. Tried cleaning cycle just to make sure. Oven failed. Same part. Called Maytag, told them I just wanted my money back. They refused. They would only repair. I agreed to have a repairman from another company come out. I told Maytag what part it was. They sent the repairman out on Dec. 19/13 with the wrong part. I called Home Depot a second time. I had called them after I talked to Maytag. This time Home Depot said they would take back the oven once it was repaired and I could have a store credit towards another brand. The repairman fixed the oven on Jan.9/14. Home Depot picked up the oven and replaced it with a GE and I love it.The part failing is a fuse in the top of the oven right at the front. Both repairman noted that a lot of heat is in this area during a self clean. When two ovens are having the same problem, I come to the conclusion that it is a design flaw and should be recalled. I only talked to one person at Maytag who was polite on the phone. That was the woman that got me the new oven. Everyone else was rude and hostile. I was even asked why I would clean a new oven. My experience was not a pleasant one at all. I wont be buying any products made buy the Whirlpool Corp. again.
My oven looks like it has never been cleaned. The self clean Aqualift does not work to clean your oven. If I would have known that this feature did not work for self cleaning I would never have purchased this oven. My old cheaper oven at least came clean on the self clean cycle. Now it seems I am going to have to scrub my self cleaning oven. What a waste of money. Will never purchase another Maytag appliance.
We purchased a Maytag electric convection oven with a warming drawer 3 months ago. We have been happy with the cooking features, but not the Aqualift self-cleaning. It does not work and Maytag does not acknowledge this. Instead they have offered cleaning products to us which their own instructions tell you not to use! Does this sound like a self-cleaning oven? They have offered to send out a service person to check the temperature. However, from reading multiple reviews by others, there will likely be no satisfaction from this company.
I purchase my Maytag electric glass top stove 9 years ago. 2 years ago, one of the burners went out and had to be replaced. Now, in the past 2 days, my oven is taking FOREVER to preheat from 0 to 455 degrees. So far, its been 78 minutes waiting for it to go from 0 degrees to 425! Apparently the heating element is defective. As far as the self cleaning oven, it is absolutely worthless, and does NOT work! Needless to say that Im very disappointed, and looking at another repair expense!
Oven does not have consistent temp, cant change temp without preheating ruining whatever is cooking. 5 visits from Maytag during added warranty and never any satisfaction. Tough Microwave minutes and the oven goes off. Told it was a Govt requirement. Very noisy even after its off. Maytag wouldnt help or Home Depot either who warranty was through.
I bought an off-white or light cream color gas Maytag stove about three years ago. When I first used it to boil some water for tea, the light colored grills turned black. And this is without cooking a full meal, merely boiling water. After a few more uses with light cooking, and a few spills on the cooktop, I discovered that it was simply impossible to clean. The glass on the oven door became discolored with the first use, and is also impossible to clean. I purchased several types of cleaning items and sponges, and nothing works. This is a disgusting stove. I hate it and I wish I never bought it. I will never purchase a Maytag anything ever again. Its the poorest and cheapest no-quality item - a total waste of money.
I purchased this at Home Depot October 2013. The oven heats well. I like the upper and lower oven feature. The broiler works fine. I rarely cook using convection. The self-cleaning feature, to this date works fine. Dislikes - the stainless is cheesy and scratches easily. The knobs on the front are of poor quality and the cook top stains easily and does not come clean. Disturbing - the gas cook top has come on twice with simple bumps and gone unnoticed for a period of time. Usually, you hear the clicking with the gas turning on, but not always. MOST DISTURBING - last night, 1:30 in the morning, I wake up to the heavy smell of gas. Neither my husband, nor I cooked that day, at all. I walked out to the kitchen (opening windows along the way) and the right front burner knob was turned just enough to expel gas, no clicking noise, no flame. This being the third incident (that I can recall), I think this appliance should be recalled. The knobs are not secure/safe enough to be on a gas appliance. Aside from the hazard described above, I too am dismayed at the fact that drips go between the glass and there is no way to clean it. Another poor design flaw.
Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.
Maytag in general has gone from being reputable in the early 70s to being the epitome of a rip-off company that sells junk, then refuses to stand behind it. I have a Maytag Washer and dryer. The washer continually goes out of balance and spins across the floor. Repair people tell us that our floor is not strong enough - funny, our new Samsung washer has no apparent issues with the floor or anything else. Our Maytag Gemini is a piece of crap. The ovens do not work or heat up most days. Maytag pushes replacing an EOC board at $800.00, but then the part is not available. Stove is not even six years old. Maytag is a synonym for junk.
We bought this stove in 2014. One knob got stuck while my teenager was cooking food on the gas stove. He called me at work worried because he couldnt turn it off. My husband left work right away to go home. We thought it was just a bad plastic knob. Now a second knob is stuck in the on low position. There is a third knob that feels hard to turn. That will be 3 burners. This is ridiculous. Its a safety hazard. We consumers have to worry if the house will burn down, get CO2 in the air, and if our family and children are safe. We thought Maytag was a good appliance. I will not buy another Maytag. They should recall this stove top/oven. I have read so many of the same complaint on this website as well as online in general. I cant believe they continue to sell this with this much of a safety issue. Please take it off the market.
I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.
I’ve had my electric glass top range for four years. Normal use. I set the temperature to 425 degrees to bake a potato. At the 225 degree mark, the oven bursts into flames. The fire burned itself out in about a minute. I turned the oven off and immediately went to google to see happened. I’m pissed! This stove is only four years old!
We bought the Maytag Bravos Washer and Dryer set in 2013 after extensive reviews as well as the brand recognition to replace my at least 20 year old Kenmore washer/dryer. At first we were very pleased. The ability to do bulky loads was great and the high spin cycle left the clothes almost dry. In 2018 (keep in mind, just 5 years!) we started to hear a grinding sound in the washer when on rinse cycle and the dryer would randomly turn itself on! Strange but true. I called Maytag Canada and they sent someone right away. They had to replace the motherboard on both the washer and dryer as well as the drum and gears on the washer. Fortunately this was covered under warranty.Fast forward 1.5 years. Same issues with washer...technician came and could not identify the problem, although I did tell him it was the same as 1.5 years ago. I ended up recording the sound and asked them to resend technician to the house. After further diagnostics, yup...same problem. Two days went by and I received a call back advising me that the cost to repair would be over 700.00, not covered by warranty! I escalated to management, to no avail although they did offer me 15% off my next Maytag purchase! Needless to say I have ordered a brand new GE from Costco, arriving tomorrow for basically the same price to repair the Maytag. I will NEVER purchase another Maytag product and will advise anyone who cares to listen to me to do the same. Huge disappointment in the Maytag product, brand name and customer service. 10 year warranty? Not likely...stay away.
I have had 2 Geminis. The first one was fine, this second one is a mess. I have had at least half a dozen parts replaced. I have insurance to have this oven repaired but have paid to have the window seal replaced on at least 3 occasions. The top of the oven is so hot that when I have used the burners to cook on top I have received 2nd degree burns. I have received burns on several occasions. I asked dealer if I could trade this in but said I would have to sell it on my own. I would not subject this oven to another person as I feel it is very dangerous.
Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.
Range is at least 20 years old and everything still works w/o issues. Our model has an upper level and a larger lower level that is a convection oven also. The top one heats up real fast which is great for quickly cooking and reheating. The lower one is large enough for everything else.
I bought all new Maytag appliances for a new house built 2 years ago. The oven fan, while in warranty, began coming on in the middle of the night. It would turn on, cancel, began not working, and then the ticking noise began. Maytag sent 5 different service people out, sometimes without the part. We are afraid to use it now and have turned off the breaker for it. Now, it is turning itself back on again. Maytag says we must now pay for any repairs/service calls as it is out of warranty. It was not out of warranty when all these troubles began.I called Maytag customer service today and could not have talked to a less customer friendly person. She didnt care that it was in warranty when the trouble began. It is out now and is our problem. There is no one else but her we can talk to about it. She is the decision maker. What experiences has anyone had with trying to call the president of Whirlpool, or filing a small claims court action? Any help is appreciated. Who is going to cook our Thanksgiving turkey?
We had a house built in 2007 and bought all new Maytag appliances - washer, dryer, oven/range, dishwasher, refrigerator and microwave. Consequently, we spent many thousands of $ and Maytag made much money from our purchases. In the 7.5 years since we have been using these appliances, the dishwasher already had to be replaced, as fixing it would have cost just as much as buying a new one. But its the range that I am so angry about. I have replaced the igniter 3 times since 2007, and last night, it went out again. I have spent $494 so far to keep replacing the igniter and once I make the service call to replace it AGAIN, it means I will have spent approx. $700 to keep fixing an appliance that is only 7.5 years old. Maytag says the warranty on the appliance is only for 1 year and will not budge on giving me a break on cost of parts and/or service. I will NEVER AGAIN purchase anything Maytag or recommend Maytag to anyone.
Like many people here, I have a Maytag Dishwasher Model # MDB7749SBW3 Serial # F40107007. We have had this dishwasher for about 12 months to 18 months. The first indication that there was a problem was some of the lights were acting strange. Then the dishwasher starting going nuts. I removed power from the unit thinking that maybe the controller became confused. The problem persisted. I would hit buttons and either nothing would happen or something completely different would happen.I take the dishwasher door apart and remove the touch pad. I notice some discoloration on the ribbon cable. I remove the glued on front panel to look at the electronics behind it (see pictures) and I see some discoloration there as well. So using my multimeter, I find that there is a direct short between pins 4 and 5. I vigorously flex the cable at the point of discoloration and the short goes away. So at this point, I doubt that I can get just the flexible circuit strip so Im going to have to pop for a new touch pad assembly. I didnt go further in the measurements as there was no point since I already detected one failure. Furthermore, I inspected the computer control unit and I did not see any obvious signs of corrosion or discoloration anywhere on the processor board. So it appears that there is no problem with it.Conclusion: Many people are at a disadvantage when it comes to electronic devices. In my professional opinion, this is clearly a failure of the insulating material of the ribbon cable due to environmental contamination. Visual inspection shows that corrosion of the conductors is clearly evident. About Me: I have been an electronics technician on and off for over 20 years now. I have a 2-year college degree in electronics technology and I am currently in school to become an electrical engineer. In my house, when something breaks, I fix it.
I purchased high end Maytag washer, dryer, dishwasher and microwave in May 2010. On Saturday 4/25/14, the Maytag Microwave stopped heating. The fan runs, the panel, display, lights, clock, and tray all work. It just doesnt cook. The Microwave was installed in June of 2010. Not even 4 years old. I have tried to troubleshoot via the instructions that came with the microwave, i.e. Check the demo mode is not on. Dont know why after 3 yrs it would be, but checked it. No help. Pulled the plug out and replaced; turned breaker on and off; checked to see if its was locked. Nothing. I then checked the door and I found that the plastic inside panel on the latching side of the door is pulling away from the door itself, which is part of the locking system. The magnetron shouldnt work if the door system isnt closing properly. The latch system is what is causing the door to pull apart. I am wondering now how much microwave exposure my family has been getting from a malfunctioning door? I have had a Microwave, dishwasher and refrigerator made by Maytag in the past. The refrigerator is 14 yrs old and still works fine. The microwave and dishwasher were at least 10 yrs old when I replaced them with the new Maytags I have now. Here is the problem. Maytag is not Maytag Corp. anymore. Whirlpool Corp now owns the Maytag brand. Prior to the old Maytags I had, I had GE fridge which was junk, and Whirlpool, dishwasher, stove and microwave. They were also junk. I swore I would never buy Whirlpool products again. Surprise.
I bought this MMV4205BAB microwave thinking Maytag was a good brand and I wanted an over the range type. Problems began when it would stop in the middle of a cooking cycle. I called the repairman as it was under warranty. It was decided by the repairman that the weight of thing was too great for its thin frame, not letting the door close correctly. I got a new one and it, from day one, would make a shorting sound every time anything was cooked, on the stove top, under it, while it was on. It finally just shorted out. I have a Maytag washer and dryer that are also junk. So, needless to say, Maytag, 3 strikes and youre out. I will never have another Maytag product and I let others know what a great product it is.
In my owners manual, the description to replace the oven light shows a simple process of removing a glass bulb cover within the oven itself and then unscrewing the ordinary looking light bulb. However, Maytag made a design change and now uses a complete unit that combines the bulb, the glass cover and the bulb holder. This requires you to pull the stove out from the wall, open up the back of the oven, bend some retaining tabs around the light unit and then remove the whole unit.The killer is, Maytag has made this disgusting, usurious design change in order to force you to pay over $50 US plus taxes and shipping for the replacement unit, instead of $6 CDN ($4.50 US) for a light bulb that you can buy anywhere and can easily change yourself in a couple of minutes within the oven itself. But now you will probably have to call in a repair guy to make this replacement for you. When manufacturers start doing things like that, its time to stop buying their products. I will certainly never use Maytag again, and Ill make sure any other oven manufacturer Ill consider is not doing anything similar.
We purchased a complete, upper-end Maytag kitchen package from Lowes. So far, the MMV5208WS microwave has gone out 3 times; it was the magnetron all 3 times. The last time was a few weeks after the warranty ran out. After a lot of discussions with Lowes management, they then took it back and gave me choice of any brand. We picked a Samsung and have had no problems so far.As for the MDB8859AWS dishwasher, it was just stuck under the counter for the first 6 months of its life, because we were in the middle of a remodel and it wasnt plumbed in yet. Once we got it working, my wife loved it. Weve used it maybe 40-50 times since she was still hand-washing small sink-loads of dishes. A month or so out of warranty, it went out. There were no lights on the keypad and everything was dead. We thought it was the main control board, but it wasnt. Next, I tried the keypad, because Ive read many posts about these 2 things seeming to always go out on these models. I still have the fridge and stove, and hopefully they fare better than the microwave and dishwasher.What kills me is when I look at my old Maytag dishwasher and Samsung counter top microwave in the garage; both 15-20 years old and still worked just fine after getting replaced. It has never had a repair of any kind. I went out and spent $639.00 (it was on sale, the regular price was $799) on a ** dishwasher and it didnt even last a year. The microwave was close to $400, and it was on sale. I think my old Samsung microwave cost $79.99 when I bought it. You used to get what you paid for!


