I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.

Purchased this washing machine 4 years ago and every time I do towels, blankets, linens etc. all ends up in the middle of the washer in an unbalanced situation. Cannot clear the balance even when rearranged. I assume this is what happens with all the upright washers now that the center agitation unit has been removed. I have to ask the question of who made this decision to remove the center part? A man who never does laundry?

We purchased this microwave in Jan. 2012 to accompany a Maytag double oven for our kitchen remodel. Last night while using the microwave, 2 sparks shot up out of the top of the microwave and an electrical surge noise. I quickly un-plugged the appliance. The next day I attempted to use the microwave again and dense electrical smelling smoke poured from the top of the microwave, again un-plugged the machine. I have called an appliance repairman since the 1 year warranty is up. This machine is not even 2 years old and we will never again purchase a Maytag product. PS If the problem is the magnetron (whatever that is) I will contact Maytag for the warranty information.

I will never buy another Maytag appliance. We built our home in 2005 and bought brand new Maytag kitchen appliances (refrigerator, gas oven/stovetop, dishwasher, and hood microwave). In seven years, we have had problem after problem with all four appliances. We had to replace the compressor in the refrigerator in the first 18 months and then the fan in the refrigerator about a year ago. We have had to replace the heating unit in the oven twice and the handle has broken off of the oven door twice. We have had to replace the handle latch on the dishwasher once and today, the microwave stopped working. We are not rough on our appliances (especially the microwave as we rarely use it), so I think the fact that every single Maytag appliance has broken down one to three times in different capacities in the last seven years says it all. We have had a very poor experience with this brand and will definitely never buy another Maytag appliance.

The only complaint is the lights on the bottom quit working about a month after we purchased. It was nice to light up the stovetop when cooking. Now it’s slightly dark. I have gotten used to this. We spent about $8000 on all the matching Maytag appliances we purchased. I would love to replace all but not in the budget. I am a dissatisfied Maytag customer.

My oven smelled for weeks after being installed. The first time I self cleaned, the oven stopped working and the door remained locked. It took weeks to get it repaired because we needed a part that had to be ordered. The second time we self cleaned, the oven smoked, set off smoke alarm that had to be disconnected, the control panel bulged, and the door locked. It was Sunday. I wrote a nasty email to Maytag. The service man who came Monday could not unlock the door, and said he had to order a part and would return the next Tuesday if the part arrived.Next, I had warranty issues. I had to get a copy of the purchase receipt from Home Depot to prove that the oven was still in warranty. Out of the blue, my phone rings on Thursday and it was Joe ** from Maytag in Michigan. He had read my email, said he was sorry for all the problems, and if I did not mind waiting 2 to 3 weeks, he would send me a brand new oven, would have it installed, and would have the old oven sent back for inspection. I did not mind (although there is only so many things that can be grilled or you can bake in a toaster oven). Three weeks later, I have my newly-installed new oven with its new, year-long warranty. Thank you Mr. ** and Maytag for the great service.

I have a Maytag Range that I bought new and installed 6-1/2 yrs ago for over $1200.00. I am single so I rarely use the ovens. The upper over I use maybe 1-2 times a month and the lower oven I may use once a month. The night of 3/7/2016, I used the cleaning cycle set on medium for both ovens. Yesterday, when I went to wipe the ovens down, I found the lower heating elements, on both ovens, had snapped. The top ovens lower bracket had broken in 2 places, the first break is about 2 from the connection, on the right side leaving about an 7 gap. The lower ovens element had broken in only one place about 2 from where it connects into the back of the oven. This has to be a flaw in the either the design or the material. In the 45 yrs that I have been using ovens and stoves, my last stove was over 35 yrs. old, I have never had a heating element break. While I can understand a break at the connection, I can see no reason that the it would break in the center of one side on both lower elements in the same oven. I also noticed that lower heating elements are a much small gauge than the top which I find strange.The other issue with the stove is the seals around the windows are not tight. I noticed dust was inside the two glass panes. The rubber seals were sunk down into the door, but Maytag said it was not their problem that I must have done something. When I remodeled my kitchen, I bought all Maytag products: 1.H20 Frig - The electronic panel went out after 3 months and had to be replaced. Manufacturing Defect - When the repairmen came to fix it, he told me to call Maytag which I did. They refused to pay for the repair because I called a repairman first, even though the business was Maytag certified. Even though I said I would cancel the service call they said because I had made the appt. and they recommended I call Maytag, they would not cover the repair. 2. Stainless Steel Dishwasher (Cost over $700.00) - Motor went out after 3 yrs. 3. Microwave/Convection Oven (above the stove)- Convection light out after 4 months. The replacements are not inexpensive.One other complaint I have is when I bought all my large kitchen appliance Maytag had a $600.00 rebate offer. Even though I mailed all the required documents to the company over 2 months before the rebate ended, I never received my rebate. The explanation I received was that the center that received my documents delayed forwarding them to the proper department that processed rebates and they were received after the offer ended. When I questioned the legality of the practice, I was told that this was all explained in the Terms and Conditions (ie: small print).

I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.

I purchased and installed a high end MAYTAG above the stove microwave. After 3 years of light use I hear an electric cracking sound and it dies. Of course no warranty coverage. Model MMV5208WB-1. I have to conclude MAYTAG builds junk and does not stand behind what they sell.

I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.

I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.

I just bought my Maytag Range model #MGR8700DS2 in August 2016. Bought Maytag because I always thought it was one of the best with the best warranty around. Now I am not so sure. After using it the first time, found that when you are baking anything in the oven the burner control knobs get very hot. That is because they designed the knob area to be right above where the heat vents out from the oven door. The knobs get so hot that you almost burn yourself if you touch them. This is a bad design in my opinion especially if you have any kids around. Even the sides of the oven get way too hot. This is also bad because of the tight spacing to your cabinets. I contacted Maytag about this and got a OH WELL kind of reply to my problem. You bought it and you are stuck with it. I would not recommend buying this model to anyone.

In 2009, we purchased $5,041 worth of Maytag appliances. Three years later, we have had issues with every appliance except the dryer. The washer needed a new motor and circuit board in February 2011. The oven light came on and stayed on because the switch malfunctioned in June 2011. The ice maker in the bottom drawer sprung a leak in February of 2012 and today, the over-the-range microwave stopped working without any sputters or warnings. While I was investigating the possible reasons for my microwaves demise (Im concluding that it is poor craftsmanship!), I found that my dishwasher is on recall. I did not have any problems with that and it is the one appliance that could have started a fire! Maytag appliances will not be bought again by me or anyone I know. They are a huge disappointment and waste of my money!

I purchased a Maytag gas range in the past few weeks with Aqua Lift Cleaning System. I have only cooked once when grease spattered on the walls and floor of the oven. I have used the Aqua Lift Cleaning System 5 (five!) times and the grease is still there and very sticky. This system clearly does not do what it was supposed to do. I was fortunate to have bought the appliance where I could return it; however, it has been quite a hassle and I will have to pay an additional $100 to have the old one removed and the new one installed! I feel like Maytag should reimburse me the $100 because it is obvious to me now that I have found hundreds of reports of people not being satisfied with this feature.

We bought a Maytag appliance package when we built our house in 2015. So far the exchange Fan burned out in the fridge. The element burned out on the range. The wheels broke off inside the dishwasher on the racks inside and the outside of the white dishwasher is rusting worse than 1959 Edsel. 3.5 years old. Broken and rusty. I called and emailed Maytag customer service and all they say is it’s out of warranty and they’re sorry. Things break I get it but if they said on the box when I purchased it that it would rust in 3.5 years I would have looked at and purchased another brand. Beware of the cheaply made poor customer service of the new Maytag.

Discovered that thousands of others are having problems with the control panel on their dishwasher. Mine is Model # MDB7749SBM2. Looks as if I should just junk this horrible product and buy a new one (another brand, of course). My biggest concern is that I purchased other Maytag products along with this dishwasher, ie, a refrigerator-freezer, a built-in stove top/oven and a microwave. I have had a service call on the fridge (water line), the oven (gas) will indicate a set temperature (400 degrees for example) sometimes it will only be abt 200 degrees via a portable thermometer... Sometimes it doesnt ignite at all (have to reset it 3 or 4 times, the microwave has issues with the digital readouts, and on and on and on.I have only had these appliances about two years (after warranty expired) when each unit started exhibiting problems. I paid $175 for the fridge repair and am now considering biting the bullet & replacing everything as MAYTAG/WHIRLPOOL apparently isnt going to take responsibility for any defect on ANY OF THEIR PRODUCTS! Im 75 years of age, retired and cannot afford the replacement route but it looks like I dont have a choice unless someone has a better suggestion. I dont have the skills or energy to attempt the repairs myself.

Maytag Glass top model #MER8600DHO. I bought it because it got good consumer reviews. This is supposed to be a self clean oven but the steam system in this model is not very effective. It doesnt clean the oven. Would never buy a range again with this oven cleaning system. I wanted to try a glass top stove but wish I hadnt. It is harder to clean and the glass scratches. I really dont like the self clean oven system in this stove - it flat out doesnt work and it takes a lot of elbow grease to clean the oven. The oven however seems true to temperature and does a good job. Overall I am Ok with this stove but wouldnt purchase a glass top again.

Updated on 02/13/2021: Maytag stove purchased 15 years ago for about $500. Replaced mother board about 5 years ago which wasnt cheap, but otherwise, stove has performed with no problems and still looks and behaves like a new stove.Original review: Our 6-7 year old well cared for Maytag range oven recently stopped working. After a service call for diagnostics, it was determined the electronic module controlling the clock and all oven functions was dead. We were told by the Maytag service tech the module cost was 300$. That cost plus labor for less than an hour, plus the 60$ diagnostic visit came to almost 500$ which is close to cost of a new stove. The technician answered yes to my question, Do you replace a lot of these? He also said the cause may be power fluctuations making me think that surely there is a way to prevent this kind of failure. So, since the price seemed exorbitant, I wrote Maytag to inquire about causation/prevention, etc. I received a fairly prompt and polite reply with totally no explanation. I wrote another email with relatively the same results. I dont recommend buying an electronically controlled Maytag stove.

CONSUMER BEWARE: Maytag is the WORST corporation to deal with. We have purchased a Maytag range from them recently. Unfortunately we have had 4 appliances delivered to us damaged from Maytag. The fourth time around we finally got a supervisor on the line. In order to expedite the situation. And the supervisor (Frank) refused to expedite or even call to try and move up the 5th delivery date. All he talked about was Maytag company policies to us. To make a long story short and I do mean long. Buyers beware. Maytag DOES NOT HOLD THEMSELVES ACCOUNTABLE FOR ANYTHING. Once the appliance leaves their facility they are not responsible for it. I CANT SAY THIS ENOUGH. DONT PURCHASE MAYTAG PRODUCTS.

Purchased a Maytag microwave/range hood in 2005. So yes, it is almost 10 years old but should the handle break off in ones hand? I would say poor material is the culprit. No use contacting the company by the looks of it... they dont stand by their product. Warranty says 10 years but broken handle would likely be cosmetic...

I am extremely dissatisfied with the Maytag Gas stove and oven. The setting are too high and you cannot simmer something, it burns. I tried the oven cleaner and my oven is still dirty. The burner knobs do not have a click feature. I came home to a house filled with gas. I was not using the top burners, so I must have brushed up against the burner knob while using the oven. I was only gone an hour, imagine if I had been gone longer and walked in the door and created a spark on the rug.

Purchased this oven at Lowes on 2/8/2018 for $1925. Worked good until my wife cleaned the lower oven on 11/22/2019. The next morning the oven was locked and nothing would work. We called for service and the repair bill was $194.55. I told the repairman that the oven had a 10 year warranty on it, one year on everything and the rest on the parts only. He said no, and showed me in the warranty book that it only covered two parts. Which was not the two parts he had to replace. If you purchase a oven with self-clean feature, I would recommend that you do not use it.

When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.

I purchased Maytag Washer and Dryer 3-4 years ago, upgraded to the premium washer and dryer, SS drums and have been dissatisfied from the start. The washer was extremely noisy; we were told this was normal. The dryer began making strange noises just outside the warranty period, and the belt and pulley had to be replaced. I was shocked at the cheapness of the pulley design, but the replacement part was of better quality. The washer began making a horrendous squeak shortly afterwards, again, outside the warranty period. The repairman said that they were all like that, Maytag used inferior transmissions and that it would be cheaper to replace the washer than repairing it. My mother had the same experience with a similar model. Needless to say, I will never purchase another Maytag product. FYI, there are only three people in our household, all adults, light duty use.

Maytag wall oven Model# MEW7530AB01 - We ordered this oven from Home Depot on Aug. 28/13. It was delivered on Sept.7/13. After a self clean cycle, the oven failed on Sept. 24/13. It was repaired on Oct. 23/13. Parts come from U.S. Im in Canada. Part # W10545255. It hadnt cleaned completely so I used the self clean mode again on Oct. 24/13. Oven failed. Fixed again on Nov. 15/13. Same part. Tested self clean again. Oven failed. Repairman fixed a different part. Thermostat #4449751. Oven still not working, had to order the front fuse again. Part # W10545255. Fixed Nov.19/13. Failed again Nov. 19/13. After not having a working oven for so long, Maytag finally agreed to send a new one. It arrived Dec.5/13. Tried cleaning cycle just to make sure. Oven failed. Same part. Called Maytag, told them I just wanted my money back. They refused. They would only repair. I agreed to have a repairman from another company come out. I told Maytag what part it was. They sent the repairman out on Dec. 19/13 with the wrong part. I called Home Depot a second time. I had called them after I talked to Maytag. This time Home Depot said they would take back the oven once it was repaired and I could have a store credit towards another brand. The repairman fixed the oven on Jan.9/14. Home Depot picked up the oven and replaced it with a GE and I love it.The part failing is a fuse in the top of the oven right at the front. Both repairman noted that a lot of heat is in this area during a self clean. When two ovens are having the same problem, I come to the conclusion that it is a design flaw and should be recalled. I only talked to one person at Maytag who was polite on the phone. That was the woman that got me the new oven. Everyone else was rude and hostile. I was even asked why I would clean a new oven. My experience was not a pleasant one at all. I wont be buying any products made buy the Whirlpool Corp. again.

I purchased a Maytag electric slide in stove, in stainless steel. The aqua clean is a joke, ran it for three cycles after cooking one roast and it does not work. Then to add insult to injury I had to get on my knees using a turkey baster to remove what was left of the two cups of water. The finish on the front is coming off. Not at all what I expected from a 1500.00 range. Poor quality. Now there is the sound of a fan running and I am not using convection.

First I would like to thank the salesman who has worked diligently to solve the problem I am having. The first load of dark clothes I washed came out with what looked like lint on them. It has to be scraped off. Yes I am using HE detergent. Yes I am using the minimum amount recommended by the manufacturer. & yes to all the other questions I have asked. The solution was to wash the dark clothes on power wash with an extra rinse. Very energy efficient! This was NOT the answer so I was given a 1-800 # to call. After giving all the necessary information & answering all of the questions about detergent etc. the conversation became a little more in depth. Does it happen with dark clothes? Do you dry your clothes outside or in a drier? It was becoming obvious to me that Maytag is aware of this problem. By this point I was even unhappier as no solutions were being offered. Finally after several would you mind holding the line again for just a minute he said he couldnt tell me to do this but some of his friends add a cup of vinegar to their wash. At this point I told him I was sorry I had ever bought this machine. He then said he would have a technician arrange an appointment. He arrived & declared I was using too much detergent even though by then I was using half on the manufacturers recommended amount. Buying an energy efficient washer where I have to use POWER WASH, EXTRA RINSE, VINEGAR & DRIER is not a good answer for a problem Maytag must be aware of as I read the reviews today. I have just done 2 loads of dark laundry with no detergent & the pants are marked so I WANT AN ANSWER.

I purchased my oven in May of 2012. Ive tried numerous times to use the clean cycle. There is absolutely no way it works. I contacted Maytag on 1/13/14 and their response was to explain the concept of AquaLift Technology as if I didnt already know that. They said I should use the plastic spatula (as if I had not already done that). They urged me to email whenever the need arises (as if that will do any good, they obviously acted like there was nothing wrong with their AquaLift technology). Someone should hold them accountable for their faulty product. Maytag is now a dirty word in this consumers vocabulary, and no amount of scraping ...with a plastic spatula will clean up the mess they sold me. I hope it breaks so I can go buy a product from a company where self-clean does not mean I am scrubbing (with no success) and running a clean cycle numerous times in an afternoon to try and get a spillover cleaned up.

We were offered a Maytag microwave with our newly built home two years ago. I do not know if it was a good value for the money compared to other brands as I did not price or feature shop for this oven. But the oven has worked well since we moved in.

I have always stored clean dishtowels and oven mitts in the storage drawer of my ovens (for over 50 years). I bought a new Maytag (2 days old) and was cooking in the oven tonight. I opened the drawer to get a mitt and it was on fire!! I am shocked. How dangerous is that! I looked over the manual and there is nothing that says towels cannot be stored in the drawer. It was literally on fire. I emptied the contents of the drawer into the sink. Has anyone else had this problem?

I am very frustrated and disappointed with all of the appliances I purchased from Maytag, 3 1/2 years ago. The stove has never cooked evenly, and they replaced both heating elements, and it still does not bake properly. I just called customer service, because my pies for the holidays burned once again. They told me there was nothing they could do. I cannot believe a customer that spent this much money with Maytag (purchased a washer, dryer, microwave and oven), gets no help from the company. The transmission has been replaced in the washer, and is still noisy. The dryer is also very noisy. The stove does not bake properly, and the microwave quit within a few months of purchasing. The quality of Maytag is very poor, and the customer service is obviously poor too, when they said there is nothing they can do for me. I guess they do not care about customer loyalty.

I have had my stove since 2004. A problem I have had was when I asked it to clean the ovens, it quit working all together. A service person was called. Also sometimes when I turn on one burner, another one will turn on instead. Yesterday I turned on a burner to low, and it did not turn on at all.

I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.

Replaced an old Glenwood gas stove with this Consumer reports top rated Maytag. The boiler doesn’t work as well as we’d like, but after more than 20 years, no major issues. My wife & I both cook, & as with most things, I’m happier with it than she is.

I purchased a dishwasher and stove from Home Depot. Stove has already been replaced twice because of faulty manufacturing and now the dishwasher, after 1 1/2 years no longer works due to the control panel. I called a repair representative of Whirlpool/Maytag and explained the circumstances. Their own customer service people indicate that it is cheaper to replace a product then it is to repair it. Shame on Maytag and Whirlpool that they move their companies to countries outside of the United States and they no longer stand behind their product. Shame on them that what use to be the best product around is no longer worth paper you print on. I will no longer purchase any product from Maytag, Whirlpool or Home Depot since they all seem to line their pockets from products they know wont last. One mouth is worth a thousand complaints and I plan on screaming from the rooftops!

Ive had my Maytag microwave (MMV4203DS00) for a little over two years. I started getting SE error code. The control touch pad membrane is shorted out. I suspect because the design doesnt allow it to be an over-the-range even though thats the kind of microwave it is! I think the humidity from the burners shorted out the membrane. I called the company and the part would cost approximately $180 for me to fix myself. I have a really hard time believing that one part of a $200 microwave costs $180. Ridiculous. It appears this microwave is designed to fail. Customer service was rude and snarky. The company doesnt appear to stand behind their product. Maytag used to mean something. I had started to replace all my kitchen appliances - microwave, then stove. I thought Id be consistent and buy Maytag based on their reputation. I will never buy Maytag again.

I just had an astonishing phone call with Maytag customer service (1-800-344-1274). My mind is boggled; my tongue is tied. Only Consumeraffairs.com can offer relief from the bleak, solitary misery engendered by this disorienting encounter. I called Maytag to seek information regarding the number of gallons used by any of the wash cycles of the Maytag BRAVOS series 300 (Model: MVWB450WQ2). I live in California, and like millions of others, Im curious as to what the maximum amount of water used per wash might be. I told the customer service agent that Id be happy with an estimate of any parameter: the maximum water demand for any cycle, the minimum, the average any ballpark estimate would be great! My goal is to change in a meaningful way our weekly water use. How much does it matter if I do my familys laundry once vs. twice per week? Is it any more water-efficient to run one large load vs. two small ones? The Customer Service agents would offer only a scripted response to my query. Could they tell me the minimum or maximum amount of water used (on average) by any of the cycles? Any cycle any condition, just an estimate, please. A universal it depends was all I could extract.The scripted answer? The amount of water used depends on the sensor and the exact conditions. Well, yes, of course; I dont expect a specific amount. Just as the amount of gas used by a car depends on the length of a trip and the speed driven, the amount of water used per cycle will vary, but nevertheless we know, more or less, how much gas is used by a Toyota Camry on a trip between New York and the Maytag Customer Service office in Benton Harbor, Michigan. I noted that, if Maytag claims to build high efficiency (HE) machines, then they must be HE in comparison to something, right? -- otherwise how could they claim that these machines used less water? Less than... what?** insisted that no one at Maytag could tell me the answer. He asked, What reason could Maytag have not to disclose this information? I know this isnt the answer you want to hear, but its simply not available. Not even a range of water use per cycle required/solicited/demanded by the sensor? Can Maytags engineers be so indifferent that they never tested any cycle for its water use, but instead they just imagine that, by virtue of its mysterious sensor, it was lower than the use by their non-efficient machines? Your help in getting to the bottom of what felt like an act of stonewalling would be highly appreciated!

I bought brand new Maytag appliances top of the line. I put the stove, dishwasher and refrigerator in and was waiting for the cabinets to be done before installing the microwave, It was a couple of years; I took the microwave out of the original box and had it installed and it made a terrible noise and then shut off. There is something loose or something. I called Maytag to activate my warranty but they said the time is up but I had never opened the box so I didnt know there was a time limit on sending it in. There was no customer service! The stove I bought for close to $2000 has had to have the control panel replaced 3 times so I have to pay every year for an extended warranty just to guarantee I have a stove. Last year I went through the holidays without one because it was out then too! I would never buy another Maytag again!

We just purchased a house with new appliances. They are Maytag. When I use my stove the oven heats. I have no idea why. I wondered if anyone else has had this problem. When I turn it off it turned off but it turns back on when the oven is on.

We purchased a complete, upper-end Maytag kitchen package from Lowes. So far, the MMV5208WS microwave has gone out 3 times; it was the magnetron all 3 times. The last time was a few weeks after the warranty ran out. After a lot of discussions with Lowes management, they then took it back and gave me choice of any brand. We picked a Samsung and have had no problems so far.As for the MDB8859AWS dishwasher, it was just stuck under the counter for the first 6 months of its life, because we were in the middle of a remodel and it wasnt plumbed in yet. Once we got it working, my wife loved it. Weve used it maybe 40-50 times since she was still hand-washing small sink-loads of dishes. A month or so out of warranty, it went out. There were no lights on the keypad and everything was dead. We thought it was the main control board, but it wasnt. Next, I tried the keypad, because Ive read many posts about these 2 things seeming to always go out on these models. I still have the fridge and stove, and hopefully they fare better than the microwave and dishwasher.What kills me is when I look at my old Maytag dishwasher and Samsung counter top microwave in the garage; both 15-20 years old and still worked just fine after getting replaced. It has never had a repair of any kind. I went out and spent $639.00 (it was on sale, the regular price was $799) on a ** dishwasher and it didnt even last a year. The microwave was close to $400, and it was on sale. I think my old Samsung microwave cost $79.99 when I bought it. You used to get what you paid for!

Maytag washer, dryer, oven, microwave over-the-range - all crapped out in four years. I will never buy or recommend Maytag. I believed them to be one of the best brands but apparently theyve learned a few too many shortcuts.

Whirlpool owns Maytag and it appears that selling poorly made products is now their focus. When I purchased this Maytag 30 Gemini double oven range, I thought I was buying a superior product. Now, I am on my 3rd repair. When would it fail, on Christmas Eve morning when I am trying to prepare dinner for 20 people who are coming for dinner party. I paid too much for this piece of junk. From now on, I am buying from the scratch and dent sale because there are no quality appliances manufactured today. Buy cheap and it wont irritate you so much because no one especially Whirlpool owned companies focus on quality.

I bought the Washer and Dryer. All I can say about this washer is that it does not use water enough to be considered a commercial type of washer. Its balance is poor also for being so deep. I have to pour a bit of water on the clothes so the sensor thinks it’s a heavy load and do an extra rinse. And I saw that on a video regarding this washer trick. But I’m wasting more water cause I have to rearrange the clothes when done. I put the top ones on the bottom and start over. To me it’s a waste of effort sometimes I just go to the laundromat. They should consider their products if we all are complaining about this they should really do something. To me the washer is really useless.

We purchased our double free standing gas range about 6 years ago. Our top oven went out about 4 years after purchase. We purchased the extended warranty from Sears and it was fixed at no charge. About a year later, the top oven would not work again. We called Sears, our warranty was up so it would be a repair that we would have to pay for. We decided to go with the Maytag repair service since it is a Maytag appliance and we had to pay anyway. The repairman came in and said that the top box that holds the electronic in it had fried wires and it would have to be replaced. So for $480, he could replace it. It was more than likely caused by a power surge. I just read that this also coincidentally happened to someone else so I find this cause to ask more questions. I also note that the top of the oven behind the burners where there is some sort of vent gets extremely hot (I accidentally touched it and had a blister the next day) when the oven is being operated. This is directly under the box that holds the electronic components. I would think that may have something to do with the wires frying since it is that hot directly below the panel. Could this be a defect in the building of the stove? Has anyone else had this instance beside the one person that I read about on your website?

Does not wash. Only very small loads get washed even though it claims to wash bedding. Some clothes NEVER get wet. Many times the clothes have to be rearranged and re-washed AND extra rinse. Cycles are over an hour each (then multiply x2!!). Maytag service has been called MULTIPLE times. They replaced the touch pad then the computer board. Both times saying the machine works “according to design/specs”. This is a Very poor design. Maytag should recall this inferior machine as it does not perform the job it is being sold for.

I can honestly say that my Maytag refrigerator is indeed the worse appliance that I have ever purchased. This is how it rolled... I bought a new Maytag stove, frig, microwave, and dishwasher in June of 2006. Here is what I am now dealing with... the frig went on the fritz 2 years ago (warranty expired). The problem being the freezer would not automatically defrost. Because of this the coils would ice up and this prevented the cold air from moving from the freezer into the frig part. Things remained frozen in the freezer, but everything became warm on the other side, the frig side. I had it repaired about a year and a half ago to the tune of $165. Then about 6 months ago the problem reoccurred, but instead of paying for another repair I figured out that if I used my blow dryer I could defrost the ice from the coils on my own.Unfortunately, the problem reoccurs more frequently now and I have to manually defrost the coils almost every week. This past weekend things finally came to an end as no matter how many times I manually defrosted the coils, it would be fully iced up again with an hour or so. Also, all the time it is acting up it just sucks up electricity, and I have notice a spike upwards on my energy bill. It must be related to the frig. So, I bit the bullet and bought a used frig on craigslist just to hold me over until I have time to do research on what appliance brand is indeed reliable. I should of done this before I bought my Maytag appliances from Home Depot. As far as my other Maytag appliances, here is their current condition. Microwave about the stove: the handle broke off a little less than 2 years after purchase. Stove: now has rust on the front of stove, at the bottom of the stove which is a pull out drawer.Dishwasher: not working at all. The start button doesnt work. Normally, you just push the button and a green light comes on and it begins the first cycle. This is no longer happening and no green light comes on. Refrigerator: Took it to the dumps this morning to be recycled. Cant believe it, all of these appliances are nothing but crap and I will never purchase another Maytag. I have shared my experiences with all my family and friends and have encouraged them to avoid Maytag, as it is not even close to being the product it used to be. Another piece of junk coming from somewhere other than here in the USA. We lose jobs here in the US, and then end up buying the goods from another country that makes inferior products. How stupid can we get!

Electric stove range is great. It was very affordable, this stove is very easy to clean and wipe down on the outside. I had it for 4 years and had no problem with it. Would definitely recommend it to anyone on a budget. It also has a warranty which is also a plus.

We renovated our kitchen in 2008 and installed all Maytag appliances. We had purchased a Maytag dishwasher 3 years prior to the renovation-- that we kept. Well, the dishwasher was the first Maytag appliance to go. After replacing several cheap plastic parts on the dish racks (I resorted to use twist ties at one point to hold the racks together) the racks started to chip and rust, leaving stains on our dishes. The cost to replace the racks was about $150 so we just replaced the dishwasher (with a Bosch - so far, no problems!)Then, a couple of the igniters on our gas cooktop stopped working. Since they were the back burners that we didnt use much, we just used a match to light them and let it go. Next, one of the hinges on the double wall oven door snapped. This is a little concerning because the doors are heavy and will need to be replaced. And the final straw concerns our French door refrigerator. The control panel started flashing wildly and the ice door was opening and closing with a loud clicking sound. Of course this happened on a weekend so I looked online and found hundreds, if not thousands, of similar complaints. So I called Maytag and spent nearly an hour on the phone only to be told that my model number was not one of the recalled ones. I explained that my problem was exactly like the others and was told that the best they could do was offer me 50% off any parts. The service call and shipping would not be covered either. The Maytag representative that I spoke to tried to cheer me up by telling me that at least they had the part I would need in stock, unlike the recalled models. Those parts are discontinued and have to be specially manufactured and have a two month waiting period. The part is about $250 and add to that the shipping and service call and I am sure this is going to cost me several hundred dollars even with the discount on the part. Very, very disappointed. Never again will I buy Maytag, never again!

We purchased a Maytag Gas range MGR8674AB in November 2012. The contents of the drawer (oven mitts, trivets, hot pads) caught on fire. As we pulled out the drawer, it scorched the front of the range.

We bought this stove because of the self cleaning oven feature. What a ripoff! The Aqualift technology simply does not do the job that it is supposed to do. As the lady of the house says, Self cleaning means clean it yourself. Whoever engineered this thing needs to go back to school. Adding insult to injury, we have adjusted the oven temperature to its highest and it still cooks so low that a cake has to be cooked for half as long again than the recipe calls for or the middle of it is still raw. We would like to sell the stove but would hate to burden someone else with this piece of junk.

Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.

Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.

Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.

The steam/heat produced by the oven has made the electronic (digital) control panel buckle. Yes! This is a thousand-dollar (plus) stove, and it has warped, through no fault of mine. When I want to cook something, I press the keypad to enter the number of cooking degrees that I want. The problem is, the control board is not working correctly. Regardless of my typing in 350, it will default to 100 degrees and stay at 100.As a teacher, I do not have a huge income. I was disgusted with my recent repair estimate of $80 for a service call, and a quote of over $600 for the replacement part, plus some not-yet-determined labor installation costs. Calling the 800 phone number for Maytag connected me to some local people working as independent and overpriced contractors in Los Angeles, California. They are not MAYTAG employees, so they are not well-informed about the product.I miss the time when manufacturers stood by their products, and had factory-trained and authorized employees available to make repairs. I bought this monster Maytag stove from Lowes. I am disgusted with both companies. I have gone online to research buying my own part and hiring a local yokel to put it in. Most everyone I have encountered has been a rip-off artist. I am teaching your kids and grand kids to read and write, and you dont want to help me repair my stove without price-gouging. I can use the burners to some stove-top cooking. Life has become a hassle without being able to cook.

The ceramic coating on the interior of the oven cavity in the top oven, which I use the most (may actually happen to the lower oven in time) has cracked in the exact pattern of the hidden element. When I spoke to the salesperson at the store, he wasnt surprised and said that it will eventually bubble and rust!!! Called customer service and was informed they consider this an aesthetic issue with no fix!!! They will not offer any remedy or compensation. Are you kidding me!!!

Our Bravos model mvwx0600xw0 is 5 years old. I have been dealing with the clothes getting tangled, dark colors full of lint and streaked since I had the machine. Recently the lid lock light has been blinking with 11 minutes left in the cycle. I thought maybe it was off balance, so I stopped the cycle and rearranged everything. Same thing happened again with the lid on the drain and spin cycle. After reading all the other reviews, I realize it is not worth fixing. So long Maytag. It was good knowing you when you sold quality!

We purchased our home five years ago. We bought a new Maytag oven and fridge/freezer. Within one year, the oven control went out. Then a few months later, the heating element went out. Within two years, our fridge/freezer went out. I purchased Maytag products because of the commercial where the Maytag repairman is doing nothing. I will never purchase a Maytag product again.

Ive had a Maytag washer and dryer for 10 years. They have worked well, havent had any problems. I bought Maytag because of their excellent reliability, which has proven true. Design is not as modern as others, and doesnt have all the features, but overall solid reliable washer.

Bought a stove in May of 2014. In July of 2014 we noticed a 1x6 stain inside the glass of the oven door. I called Maytag and they stated only 30 day warranty on cosmetic flaws. I said this was not there when we bought it. They asked if anything had boiled over because if liquids get in the vents on the oven door it can get in between the glass. I stated no, only cleaned with Stainless steel clear. They stated most likely when I sprayed the door it ran down in between the glass. I said that is a flaw. They said, no the vents are there to allow heat out. I asked if they also were designed to let liquids inside the glass, they said no, I said design flaw. They will do nothing. I also pointed out that nowhere in the owners manual is there a reference to this possibly happening. Our sons in laws have a 3 year old LG stainless steel with vents and have never had this problem. Maytag will not stand behind their products even when they are the ones at fault. Buy a different brand.

I purchased a Maytag slide in range from Costco online in April 2020. Within three months a discolouration on the stainless top part of the range has happened. Costco has a ninety day period for repairs, or return on appliances. Pictures were provided to Costco at the request of Maytag. Upon review, Maytag’s response was, This is a cosmetic issue and nothing we will repair. I am an extremely disappointed consumer who will NEVER purchase a Maytag product again.

My Maytag model MMV4205BAB microwave turns on and heats when the door is closed. We paid a lot of $$ for this overhead microwave and it has not been a satisfactory product. The turntable broke within a couple of months and now this. Im afraid it will burn my house down. This is a defective product and in my opinion it should be recalled. I have read several other posts about this exact model and problem. We purchased all Maytag appliances for our new home and we have had problems with all of them. The auger on the ice maker on the freezer broke within a couple of months. The handle on the oven door broke off while the builder was installing the appliances, and the top of the line dishwasher doesnt clean the dishes. It leave deposits on everything, no matter the detergent used. Ill never purchase Maytag again!

My $1,500 Maytag double oven Gemini has been trouble from the get go. 1st, trying to broil something cannot be adjusted. It sits 3 to 4 from the fire & there is no 2nd shelf. The control knobs sit on top of the stove & its easy to burn them when cooking. The broiler has always smelled like its leaking gas. Plus, the bottom oven stopped working & we had to get it repaired. The last straw was when the control board went out. We arent even going to try to repair, just going to buy a new stove. No Maytag!

I would not purchase a Maytag in the future. The top oven does not work, and one of the burners is semi functional. Considering I have only have the oven about 5 years. I am not happy with the the product. In the future I would seek other options, Maytag is not on the list of products for consideration.

My Maytag (MER7662XQ) oven has stopped working after barely 6 months of use. I filed a warranty-repair complaint and reported the error codes shown: F1 (faulty touchpad) and F3 (faulty temp sensor). Although Maytag promptly sent a repairman, he arrived without parts and left within 5 minutes without fixing anything. He said he would order parts. Whenever they were delivered to us, by mail, we should call again to schedule another repair. But he warned he was prohibited from coming out for another 7 days. So far, Ive been without an oven for almost 3 weeks and there has been no action or information. My calls to Maytag produced nothing, except confirmation they show the repair as open since they do not actually distribute parts, and the repairman is with an outside company. A terrible product and a worse service! I would not ever buy another Maytag product and recommend that no one else does either.

Wish I had reviewed Consumer Affairs reports. When our old Maytag stove required repairs we decided to upgrade old stove instead of putting money into old unit. Looks like a huge mistake. Not only was there a delay in receiving unit after placing order but oven will not preheat. Two weeks before Thanksgiving we were promised a working unit. Now we are only 2 days from Thanksgiving, 2 repair companies have been at home to repair. Requires new circuit board and a new regulator to repair and no promise we can obtain parts. Now I have to figure out how to feed my family for holiday. I am pretty well done and after reading other reports that they are better in junkyard I think I will try to make them take back this defective Model 8800 product. Sitting in our kitchen unusable for the holidays. Dont buy Maytag as customer service does not exist.

Model mdb7749sbm. Unit is just over 1 year old and fails in the same way everybody else in complaining about. Here is my question, this failure mode is obviously a designed in feature providing planned obsolescence to the device. Why is this company not being held to account for the damages in this case? Are all the judges that bought that no suit can be brought?Have all of you contacted your state consumer protection organizations regarding this issue? I would also recommend that you write both your state senator, the state consumer protection organization and any media outlets you can think of. High rate of control panel failure, devices activating by themselves when people are potentially away from the house, risk of fire or flooding... these are serious things and I would think a story that some news organization would surely be interested in digging into. Now that would serve to light a little fire under the Maytag organization if something like that was to occur.This sure seems to me to be a defrauding of the consumer - selling them a product at the top end of the price range that has such a significant design flaw that in the end can only be considered not fit for purpose. I havent yet contacted Maytag and Home Depot (who I believe are fully complicit in this as well), but I will be doing so to give them a chance to make this right, which I fully expect them to decline to do. Then I will begin writing letters. Am also considering small claims court. But above all, do not just accept this and move on! Companies like this need to be held to account, and they need to be reported so that others purchasing new devices in the future know to stay away from them.

My Maytag range from the 1990’s is the easiest to clean top of the range I have ever had. Controlling the temperature of cooking is very easy. The oven is not as responsive As it takes about 10 minutes to preheat. Once heated it maintains an even temperature.

Bought the Maytag model MFI2670XEM and within 6 weeks freezer wasnt making ice. Repairman came and fixed it, within a couple weeks same problem again. It was fixed and within a couple months same problem. Fixed, but makes very little ice. Now 18 months later after purchase freezer is leaking water onto the floor. Very disappointed!!! After reading other Maytag reviews I am worried I will have to dump this relatively new refrigerator and buy another (wont be a Maytag) and our upgraded dishwasher from Maytag is terrible! I hand wash all my dishes before putting them into the dishwasher. The smallest bit of ketchup or sauce is not washed away in the wash cycle. Our Maytag stove/oven seems to not heat correctly, as well. Internal temperature gauge reads 5-15 degrees off all the time. Thumbs down Maytag! Extremely disappointed with Maytag products! Will never buy again!

I purchased a range 5 months ago. It is STAINLESS STEEL. It began to rust. I called customer service and they told me it was cosmetic, so they wont help. I think a stainless steel range should not rust after 5 months. Very disappointed, WILL NEVER BUY MAYTAG Again.

We bought a freestanding Maytag gas range and oven two years ago for our lake house, where we stay approximately two months out of the year. The oven has been used probably six or seven times total. The gas range works fine, and the oven pilot light goes on, gas seems to be flowing, but the oven does not get warm. It registers 200 degrees, but there is no heat inside it at all. $300 to fix!

I have Maytag Model MGT8885XS03 Gas Range. I bought it in 2014. The surface burner valves, which regulate the gas flow, are a bad design. One valve got stuck and needed replacement within warranty. Then another valve got stuck about a year ago and the third one got stuck about a month ago. I am going to replace these two valves now. My friend, who is helping me replace, has similar gas range. He also needs to replace a valve. His range is about a year old.

I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double oven. Upon the first use, I found that it has noisy cooling fans which run continuously as soon as it is turned on and, for some time, after it is turned off. These fans make an irritating, loud, whistling noise. The dealer responded to my complaint, pulled the oven out and performed a complete system test. He then called engineers at the Whirlpool factory, who told him that the fans were a recent redesign made because the previous design didnt satisfactorily cool the electronic control circuit and that there was nothing to be done about the noise. After several weeks, the oven, when in use, continues to stink of overheated electronics. I fear it wont last long.Note that my old GE model, which also had electronic controls, didnt run a fan at all unless both ovens had been on for some time or the self-cleaning feature had been on for a while. And it didnt make a loud noise.

I purchased a Maytag refrigerator from Home Depot 2 years ago and the first year I already had problems. The second year there was ice on the bottom freezer I called Maytag. They claim a technician needs to come out but cant tell me how much it is to come out for an estimate. After they come out they tell me how much it was. Everyday I have ice or water from the freezer. I had also purchased my stove which very easily has been all scratched and considering that I hardly ever cook, I figured it would look new for years. I will never buy another Maytag appliance!!!

Buyer Beware!! Purchased my Maytag over the range microwave in May of 2014. It has a manufacture date of Feb. 2014, and it is now Sept. 2014. It is a very nice looking unit but a bit oversized. My handyman that installed it had to raise my cabinets above my stove two inches to avoid it being too close to the range. The motor is pretty loud and It often times does not heat evenly. The light on the unit that shines down on the range is not much better than the power of a night light which is a bit disappointing considering it looks like a higher end unit, and down to the reason I am writing this review today is that for the first time I went to change the bulb. I unscrewed the the light cover which is placed awkwardly toward the very very back of the unit, only to find that when I went to twist out the burnt out bulb (that has been in there since I purchased the unit) that the bulb broke off after hearing what sounded like the break of a seal of glue, and the bottom aluminum piece of the bulb is stuck in the bulb socket. I found that the bulb is placed in an awkward place behind the light cover. Instead of the bulb facing to the left or the right or to the front of the unit it is facing toward the back which is making the bulb socket impossible to see, which means that in order to screw in the bulb you are screwing it in from an angle that you cannot see unless you climb on the range and lay on your back, or get a mirror to help see where you are screwing in the bulb. This is just a very awkward and unpractical design coming from such a well known company with such a common and ordinary product. Now I am sitting here writing this review and I am trying to figure out how I can remove that little piece of aluminum stuck in the light bulb socket and since it is not facing to the left or right and facing toward the back, it leaves me about less than 1/2 space to work with using my hand or a tool to remove that piece, or I can just leave my broken bulb piece in there and screw the cover back on until I call service for Maytag. I believe it is still under warranty but from others experience that I have read about I am not feeling confident I will receive great service or a desirable outcome. Wish me the best!! Thanks for listening!!

Purchased an expensive brand new home which had Maytag appliances in it. After about 1 1/2 years the freezer bottom began to constantly freeze and drip onto my floor. I researched the issue and found it was common, simply thaw the area where it freezes. Did it multiple times, we do not overfill our freezer etc. We must take the ice out of the bottom every 4-5 days. My hardwood floors are destroyed now. We purchased a Samsung fridge freezer bottom when they first came out years ago, had it for 7 years, 0 issues, but it went with the house. Now my Maytag oven door is locked shut, also it takes a very long time to boil water. Maytag junk. I am going to buy another Samsung fridge tomorrow.

My husband and I purchased both a Maytag washer MVWX655DW1 and dryer MEDX655DW1 less than 3 years ago from Sears. We had both the washer and dryer professionally installed. Yesterday, we had an authorized service man come in and look at the problems we were having. He told us our Maytag washer would need a new gear case and gears costing $750.Our Dryer, same age, needed a new cycling thermostat. He said it was due to not cleaning out the lint trap. My husband and clean the lint trap after every load religiously. He said there was a pile of lint built up in the dryer. I could only think this would be a design flaw. To repair the dryer it would cost $350. The grand total to repair our Maytag Washer and Dryers would be $1100. We paid $1082.38 at Sears for both. The only thing Maytag offered to cover was a part for the washer which would cost $640 and we would need to pay the extra $110 for service in addition the $150 diagnostic charge, due to use being out of our one year warranty.We decided to not fix this machine to avoid similar problems in the future. I talked to customer service and asked them to cover the diagnostic charge instead of sending the part, which is far more costly. I got the runaround and 3 rejections before they finally agreed to pay for the diagnostic charge. My husband and I are extremely disappointed in this experience. We currently own a Maytag Microwave and Electric Glass Top Range. We will never buy Maytag again. Our Stove is also lacking. We have the AquaLift cleaning stove. The AquaLift technology does not work.

Oven worked ok for a year and went under right day after warranty expired. I called factory-approved repair people in Brooklyn but was told repair would cost more than buy new oven. I contacted factory but got no help either.

I had a problem with my 1 year old oven. I scheduled an appointment and no one showed up. So I fixed it myself. A week later they called to schedule an appointment and I told them that they were scheduled for last week. So their response was OK, I dont need them anymore - goodbye. The parts are under warranty so I send them the part I replaced myself and the invoice for the cost. I didnt get a response. So 3 months later I send a second letter. Three more months and still no response. I can remember when Maytag had commercials showing their repair sleeping because they had no work to do. Now, their products are failing and their entire service depart is asleep.

I started hearing the Maytag Microwave MMV4203DW00 beeping this morning after breakfast. I had not used it since the night before to heat up soup in a Corning Ware bowl. Its doing that 5E thing and nothing on the control panel works. Ive unplugged it, waited, plugged it back in and the same thing. It starts off saying Select Clock and 5E and then stops on the 5E. I bought this in Aug. 2010 and it is vented out the wall. Of course, that doesnt work now. The metal rack has never been put in it. Im single and the only one who uses it and I dont use it very much either. And this model only got the one 40-watt regular bulb over the range - lousy. And it doesnt work now either. And the control panel lights up orange. Had I known that, I would have never bought it in the first place. Of course, the stupid orange 5E lights up. Im unplugging it for good. Its not worth fixing. Do not buy this microwave!

We too bought a Maytag range (MER5755QAW) approximately 5 years ago. While making Christmas dinner, it quit working. The oven would not heat. Too bad it had to quit that day (or at all for that matter). Unfortunately, every single appliance I bought for my house 5 years ago is a Maytag appliance! The microwave quit last month and I have yet to replace it. I bought Maytag because for the longest time it was such a positive household brand name. Unfortunately, with 2 appliances less than 5 years old and out of warranty, I will never purchase one of their products again! I will spend the extra money and go with LG especially after reading some of the reviews on here on Maytag’s products (there are over 192 complaints on the Maytag ranges and ovens alone on this one forum).

This range and oven get unsafe, very hot on the surface and sides. Also, first time we used the oven, our oven mitts and bbq tools caught fire in the storage drawer.

Im really happy with my range. The only drawback is that the upper oven/broiler is a little on the small side. The five burners on top are convenient for when I am cooking a large family meal on weekends and holidays.

Maytag Oven MGR8670WS1 - Purchased in the Fall of 2011 (along with a fridge... also faulty the freezer stopped working within a year). Ive had the oven stop working twice (in 2012). This week (spring 2014) would be the third time. It seems to be a faulty ignitor already replaced having to be replaced yet again. I have never used such faulty appliances EVER and never AGAIN. This is absolutely ridiculous.

We bought a new home with all new Maytag appliances. Our Maytag dishwasher has had 3 new handles, 1 inside tub and now needs a new touch panel. Our Maytag oven/stove has needed three ignitors and the oven door has never been right! The microwave is the only appliance that we have not had a service call. Appliances are expensive along with parts and labor for service calls. I will not be purchasing any more Maytag appliances. The standard comment by repairman: They dont make them like they used to. How sad is that!!

I live in Southern Indiana and bought my appliance from Charlie Wilsons for 25 years. 3 years ago my Whirlpool washer quit filling up to full level. I decided to move it over and use for my car and pet towels. When I bought my hose in March 1999 every appliance was Whirlpool washer, dryer, refrigerator, stove, dishwasher. GE is made in Louisville, KY but I dislike the union.Anyway I bought a Maytag model MVWC415EW1 June 2017. Recently it started making a grinding noise when going in spin cycle, wadding cloths up and leaking black water on basement floor. Called repair shop out. I just do not have the time to repair stuff anymore. They came out $80.00 service call and tell me at least $300.00 to repair. Wait a minute. $500.00 to buy a new one over $300.00 to repair. Guess what I did? I called Maytag and complained. CASE NUMBER **. They reviewed and denied. Not a problem. I said, I guess you do not need me as a customer anymore.I have twenty year old Whirlpool washer and dryer still running, I have replaced my refrigerator (Old one in garage still running a colder than new fridge and day of the week). Bought Amana=Whirlpool and it has quit and replaced with a Whirlpool July 2019. Nothing is built like it used to be BUT we still pay as much if not more. Off I go to Charlie Wilsons to buy a $1000.00 Speed Queen washer with 7 years parts and labor warranty. Had to order it but old washer still running just not going to full mark.

Like many people here, I have a Maytag Dishwasher Model # MDB7749SBW3 Serial # F40107007. We have had this dishwasher for about 12 months to 18 months. The first indication that there was a problem was some of the lights were acting strange. Then the dishwasher starting going nuts. I removed power from the unit thinking that maybe the controller became confused. The problem persisted. I would hit buttons and either nothing would happen or something completely different would happen.I take the dishwasher door apart and remove the touch pad. I notice some discoloration on the ribbon cable. I remove the glued on front panel to look at the electronics behind it (see pictures) and I see some discoloration there as well. So using my multimeter, I find that there is a direct short between pins 4 and 5. I vigorously flex the cable at the point of discoloration and the short goes away. So at this point, I doubt that I can get just the flexible circuit strip so Im going to have to pop for a new touch pad assembly. I didnt go further in the measurements as there was no point since I already detected one failure. Furthermore, I inspected the computer control unit and I did not see any obvious signs of corrosion or discoloration anywhere on the processor board. So it appears that there is no problem with it.Conclusion: Many people are at a disadvantage when it comes to electronic devices. In my professional opinion, this is clearly a failure of the insulating material of the ribbon cable due to environmental contamination. Visual inspection shows that corrosion of the conductors is clearly evident. About Me: I have been an electronics technician on and off for over 20 years now. I have a 2-year college degree in electronics technology and I am currently in school to become an electrical engineer. In my house, when something breaks, I fix it.

wW have had this Maytag gas range for twenty years. It has performed well for that length of time (maybe longer). During that period I replaced one burner. Only complaint is that the oven does not heat as quickly as I believe it should.

When we moved to a new home, we upgraded all the appliances, including the microwave. This was four years ago. When the first microwave stopped heating the food after two years, we thought it was a fluke and bought a brand new one, since fixing it would have cost more. Well, I should have gone with another brand. This is two Maytag microwave ovens in four years! We cannot believe that a company who enjoys such a good reputation can get away with such shoddy products!

Some difficulty in cleaning the range around the burners when spatters occur, no matter what you use it is very tight to get around the actual burner to remove that residue. I have tried many approaches and several types of cleaners to get the residue marks off the brushed stainless surface.

I purchased a french door Maytag refrigerator in Dec. 2009. We have never had decent ice. Icemaker is in the door and the seal does not keep the ice cavity cold enough. After many, many service calls and a replacement refrigerator, I was told to dump the ice twice a week and get ice out of the dispenser all day long. Really? All day long? It is model #bmft2771web1. They will not take care of this problem. It is a defect but they will not take responsibility for it. I now have a problem with my Maytag double oven! The temp on the bottom oven is 25 to 50 degrees off. I am waiting for my dishwasher and microwave to be next. I will never buy another Maytag. Buyer beware. I have to buy my ice from 7-Eleven. Thats why I bought a $ 2,100 refrigerator, so I can get my ice elsewhere!

We bought this stove in 2014. One knob got stuck while my teenager was cooking food on the gas stove. He called me at work worried because he couldnt turn it off. My husband left work right away to go home. We thought it was just a bad plastic knob. Now a second knob is stuck in the on low position. There is a third knob that feels hard to turn. That will be 3 burners. This is ridiculous. Its a safety hazard. We consumers have to worry if the house will burn down, get CO2 in the air, and if our family and children are safe. We thought Maytag was a good appliance. I will not buy another Maytag. They should recall this stove top/oven. I have read so many of the same complaint on this website as well as online in general. I cant believe they continue to sell this with this much of a safety issue. Please take it off the market.

I purchased a Maytag Dishwasher (MDB7749AWW1) just over a year ago from Sears. I did not get an extended warranty since the appliance wasnt over $1,000 and I thought I would take my chances. Sure enough, about one month after the warranty expired, it all falls apart. There is something wrong with the control panel and I cant get anything to work. Ive been looking online and see that this is a common problem. So rather than throw more dough into the money pit, Im purchasing a new, simple, uncomplicated GE Americana washer from Home Depot for $279. I figure this will cost me less than going through the repair dance with Sears and Maytag. I will never purchase an appliance from Sears again. Ive been through the mill already with a $2,000 Jenn-Air range that has broken down five times in the past three years (2 times it was the control panel). I was lucky that I purchased the 5 year extended warranty on that one, but never, ever again will I deal with Sears.

I purchased a new electric oven/stove, dishwasher and over the stove microwave. My dishwasher didn’t work from installation and it took Maytag over a month and half to repair. My oven door hasn’t worked properly since purchased and finally broke and I have been without an oven for two weeks waiting on repair. The customer service does not listen to you and seem to be completely unconcerned about your problem. I was told the item broken was a common stocked item and the repair would be quick but that was not true. The repairman told me they would have my parts in a week and would install them on a Monday. They have now scheduled my repair for Thursday. Over two weeks with no working oven. I will never purchase a Maytag appliance of any kind due to the terrible customer service.

My double oven was purchased over 6 years ago. They have been served yearly and work fine. The only thing is the cleaning cycle which if used at the high temperature to clean can affect the oven temperature control. I don’t use this function anymore.

Everything in my house is Maytag. I assumed they were the best. My dishwasher went out after three years, and I replaced it with a Maytag. Now, my over the range microwave is not working. I will not replace it with Maytag. I expect my washer and dryer to be next.

We had a house built in 2007 and bought all new Maytag appliances - washer, dryer, oven/range, dishwasher, refrigerator and microwave. Consequently, we spent many thousands of $ and Maytag made much money from our purchases. In the 7.5 years since we have been using these appliances, the dishwasher already had to be replaced, as fixing it would have cost just as much as buying a new one. But its the range that I am so angry about. I have replaced the igniter 3 times since 2007, and last night, it went out again. I have spent $494 so far to keep replacing the igniter and once I make the service call to replace it AGAIN, it means I will have spent approx. $700 to keep fixing an appliance that is only 7.5 years old. Maytag says the warranty on the appliance is only for 1 year and will not budge on giving me a break on cost of parts and/or service. I will NEVER AGAIN purchase anything Maytag or recommend Maytag to anyone.

We purchased all new Maytag appliances when we built our house. So far, the stove/oven has quit working and been repaired 3 times; its always the ignitor. The dishwasher has been fixed twice. The washer no longer spins out as it should. The refrigerator and dryer so far have run okay. I am definitely going to change brands with my new appliances. I will not purchase Maytag again. Its not what it used to be. I will do without oven this time, until I can buy a new one. Also, the dishwasher door has had problems from day 1, and now, it will not close at all. It seems like its off the hinge. Definitely, its not the Maytag of years ago.

The ranges are getting great but are more so with digital than buttons and knobs which they should still have, especially for the handicapped and some elderly who prefer them. It would help prevent injuries. It was hard for me to find the knobs.

Purchased my Maytag range/oven 14 years ago and it still works to this day. I had to replace both oven heating elements. I am a do it yourselfer, took me less than 5min to replace both. The cook top is easy to clean. As long as you take care of it, it should last you a long time.

I purchased a Maytag electric range model # MER8775AS in Feb 2012. While boiling syrup, the pan overflowed onto the oven door. As I began to clean up the spill I noticed that some of the spill had gotten inside the door on the inside of the oven glass. To remove the stain would require disassembly of the door. I called Maytag and complained of what I called a design flaw and they said, No, its your fault for spills entering the door. They even sent a condescending email to me informing me that if I needed to purchase parts, where I could get them. I designed appliances for years and this is another example of poor quality and lack of consumer service. I AM DONE WITH MAYTAG.