Just got a Bravos Maytag commercial washer. Washed two throw blankets and the washer has a see-through window on top, and I could see that the blankets didnt move on top. How are clothes supposed to get clean if they dont move? It also took an hour and a half for one load. What you are saving on water you are wasting on electricity. I personally dont like them for those reasons. I appreciate the company in my town (little known), they let me return and get the old agitator type with NO sensors. Just love the agitator, might wear on clothes a little more but at least I know theyre clean!

Please do not buy a Maytag washer top loader. It does not get enough water and it does not clean your clothes. It is the noisiest cheapest made machine out there. If you have kids you really need to bypass this one. I have had this for 10 months and its only me. Please especially if you have children stay away from it. Im the most unhappiest camper Maytag ever had.

Purchased the Maytag Bravos washer approx. 2.5 years ago. I cannot even begin to describe how disgusted I am with this washer. My clothes i.e. towels come out ripped on the edges, clothes do not get clean, shirts etc come out wrinkled no matter what setting used. It is not energy efficient because loads of laundry need to be washed twice if they are soiled (like our everyday jeans). Went back to the independent store where I purchased washer and was told to use only the bulky or gentle/delicates cycles to reduce rips in clothing. Such a complete waste of money, and it was not cheap!

Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Washer Bravos XL) are the worst especially this one! I wash and wipe down the washer drum more than I was my clothes. I purchased it because it had a huge drum so I can wash my blankets and comforters. This washer leaves soap scum marks/residue on clothes and leaves it on the drum as well. I basically have to wash my clothes twice once with soap and then run again with just wash and rinse without soap, you tell me how efficient is that! Why not make a washer that put more water so the clothes can get washed properly. Dont worry about my water and electric bill. MAKE A WASHER THAT WORKS!I called customer service she asked me if I use the deep water, now you tell me why am I going to use the deep water, if that is the only way the washer is going to clean the clothes then do NOT give me 11 other options the washer to use. ONLY HAVE DEEP WASH OPTION. I dont care about the bells and whistles, I do not need a different tune when I turn it on and a different tune when its done washing my clothes. Make the washer the way it used to be WASHES CLOTHES WITH WATER AND LOTS OF IT. I will pay my bill not to worry. So I called customer service all they said was they will document my call! Well... like thats going to do me any good while I am stuck with your POS washer!

This one of the worst purchases I have ever made! Paid over $850 in March, 2015 for the Maytag Bravos XL. At first, we experienced leaking and now there is a terrible banging and clanging noise! Had an appliance repairman come to see what was going on. Apparently it needs a hub replacement and bearing replacement. Was told by two companies that it is not cost effective to fix it due to the amount of parts and labor.Aside from this major issue, I never felt that the clothes came out clean. Many times, the clothes would come out with detergent all stuck to the clothes and had to be rewashed. The softener and bleach dispensers are not removable and it is nearly impossible to get all the way into the cup in order to clean the mildew that builds up. The fabric softener dispenser always had gummed up chunks.Called Maytag several times to no avail. Was basically told - too bad its out of warranty. I have never heard of a washer giving out after 3 years! The worst part is that I have searched many places on the Internet and apparently the bearing problem seems to be a common issue with this washer. I purposely bought an American made product and am extremely disappointed in not only this product, but the company as a whole. The customer service department is awful. I will NEVER purchase Maytag or Whirlpool ever again. They lost my business for putting a terrible product on the market and refusing to acknowledge flaws. Interesting that this model is now discontinued, but they refuse to acknowledge the problems. Stay away from Maytag and/or Whirlpool!

The washer w10420491A is 2 1/2 years old and got the F51 code. The result is the hub bearing are shot along with a circuit board. I would stay away from any Maytag Bravos washers.

We bought this washer in 2009. It has only been 5 years and we had a problem with the lid, now it leaks on the floor and most of all it has been rusting on the lid, the sides and rusting around the bleach port. Rusting on the top edge of the outside metal skin. I am not happy with this product at all. The serial number CV0870202. Model number is MVWB800VQZ. It is a quiet series purchased on 2009. I am not happy with the quality of this washer and I will not buy another Maytag.

Maytag Bravo Quiet Series 300 - I purchased the set 2.5 years ago and after 2 years, it started making a rubbing sound. I kept using it with having a family of 5 and this is why I purchased it in the first place; with 3 boys, I do a lot of laundry. It then quit working on me all together and wouldnt spin the clothes. I had a technician come out and it was the barriens that spun the drum so I had them fix it and it cost me $400. Then about a month later, it was flashing code F51 and not spinning. I had them come back out thinking it would be covered since it just got fixed but no, it cost me another $100. Now, 6 months later and here I am again unable to do laundry because its flashing F51 and wont drain or spin. I called Maytag and they tried selling me a warranty and said it wasnt recalled because there wasnt enough complaints. We need to all call and raise a ruckus. This is ridiculous. Sorry to hear everyone going through as I am.

Purchased new Maytag washing machine July 17, 2011. Have had several problems with it over the past three years. Most of the time it would not complete a load of laundry and would get stuck before the drain and spin cycle. Last week, the spin cycle became extremely loud. Had a repair person come out and was told the motor bearings were bad. Estimated repair cost $700. Purchased this unit new for $569.00. Called Maytag, was told that 10-year warranty on drive motor and wash basket did NOT include the bearings. Asked if they could help out with repair cost, was told no. Will never purchase another Maytag product again as they do not stand behind their products. Household has 4 people in it so use of this machine was light to medium.

Maytag Bravos Series 300 - I bought this machine less than a year ago. There is an awful smell coming from the machine that I never smelled from any other washer I have owned. The clothes do not look, feel or smell clean, and my towels are ripped. It is an extra large washer, yet when blankets are put in the machine bounces and shifts. After reading all the reviews, it seems I am not alone in my concern with a machine that was not only expensive, but was told it is a great product. Maytag needs to do the right thing and recall this machine.

The washer stopped and displayed F51. It had that growling, horrible sound like it was dying. After restarting and trying everything, including going back to Lowes to see if a serviceman could fix it, with no luck, and father reading all the reviews on the F51 error and all of the displeased customers we divided after two years on a $900.00 machine, we would tear it apart and fix it ourselves! If possible and if not, what are we losing? Nothing! What we found was clothing between the outer casing and the drum preventing it from spinning. Unfortunately, we did not know how to get to them. With a lot of effort, we got the leggings out that was causing the drum not to spin. I am sure there is a lot more socks and a pair of fairy wings that I never found after Halloween in there. If there is anyone out there who knows how to get the outer casing off of the drum, please let me know. After removing the tights, I no longer have the error code F51 and my washer now works. I just wanted everyone with F51 error code to know it goes away after removing the clothing that gets stuck between the drum and the outer plastic casing around the drum.

After purchasing this washer in 2007, the washer started to smell like sewage. At first we werent sure it was the washer and had a company come out to check the pipes. After this and calling Maytag complaining without any luck. We were told to buy affresh tablets and run it through the washer once a month. This last only so long and the smell comes back. Now when the washer goes into the spin cycle it sounds horrible. Again called Maytag without getting any resolve. I will never buy a Maytag again!

MODEL # MDB4949SDMO. Purchased Maytag Dishwasher. 07/2014 stop working. I have purchased a Maytag Washer also. It also did not last two years. I am very unhappy consumer. I will not purchase another Maytag appliance. Stop selling these lemon appliances. Need to repair free.

We purchased a home one year ago. It has all Maytag appliances that were anywhere from one year old to two years old. The Neptune LE washer is not working as of today. This washer is supposed to be the top of the line, and because it is almost three years old, it is no longer under warranty. This washer will fill with water but does not spin or rinse the clothes. We paid a lot for this home and were so happy to get appliances that were all practically new. Now, we refused to have a repairman come and charge us lots of money to fix a washer that should not be broken. I have had washers run for 15 years and that was when I was washing clothes for 6 people, including cloth diapers for triplets! I will not buy any Maytag appliances. I will be getting an Amana or a Sears brand. Please, no one go buy a Maytag appliance.

We purchased a Maytag 4.2-cu ft High Efficiency Top Load Washer from Lowes. The pump went out within 6 weeks of purchase. Maytag could not get a technician to come to our area to fix the washer. They finally told me they would give me $150.00 for labor if I found someone to fix it. We ended up taking it to a Maytag certified repair shop. It cost us a $99.00 service fee. They ordered a new pump from Maytag, part cost 137.46. I called to get a reimbursement from Maytag and they denied my claim. Their reason I was told was because I didnt call the part in myself. I dont understand why they didnt even reimburse the $99.00. The washer was a lemon and Maytag did not honor their offer, nor the warranty. Very time consuming and bad experience.

I bought a Maytag Top Loader March 2021, this washer machine is the worst ever. It doesnt clean your clothes, & your clothes stink horribly. BBB and an Attorney needs to compensate for our all buyers.

This is the noisiest washing machine ever manufactured - cannot do laundry at night or no one sleeps, during the evening it overpowers the television. Dark washes are a nightmare as there is a white smear (soap scum?) on everything (guess you don’t see it on whites) - extra rinse does not help. What happened to this “reliable company”???

For families where people work in gardens, work on vehicles and get just plain dirty doing things anywhere outdoors these agitator-less machines are not for you or me. Ive had mine for two years and I truly dislike it (Model MVWC425BW1). With different products I scrub dirt and grease stains on pants before they are put into the washer, scrub again when they come out of the wash and then scrub and wash again a few more times but I cannot get all the dirt out. I now work more on laundry and harder since I got this machine.This agitator-less machine is designed for people who dont get really dirty - just remove everyday perspiration and household grime. I think this machine was designed by engineers who have never done daily laundry for any length of time and theoretically thought it would clean really dirty clothes. They were really wrong! Having done laundry for 50 years, I now know that an agitator cleans better. It would be nice if other women and I, who have done laundry for years, could be on focus groups about developing new washing machines.

Purchased this washer from Saginaw, Michigan location in 2007. Started sounding like it was going to come through the wall of the laundry room so I contacted repair service. Told bearing was bad and that cost of repair would be $1,000.00 - literally laughed at repairman. I find it difficult to believe that a washer is built to last 7 years after paying so much for it.... My years of purchasing solely from Maytag have thus ended.

My Maytag washer MVWB400VQ was purchased four years ago and was used by two people. It started making a sound like an airplane taking off and is very loud. We called a service technician who said the outer tub was gone. I called Maytag to see if there was a recall or warranty of some kind. At that point I was told they do have a warranty but could not sell it to me because I had already had someone diagnose the issue. I paid $800 for the machine and the difference between the repair and the warranty was $40, so I thought it would be smarter to have some type of coverage if anything else went wrong. Nope they will not give you the coverage. The moral of the story is they really do not want to provide customer service unless you are unaware of the actual repairs needed so they can get more $$ from you.

I purchased this Maytag Washer and Dryer back in 2000 and have never been unhappy. It really gets my clothes clean and uses a lot less water than a top loader. The only issue is that if you do not clean it once in a while it will start to smell, but I have a cleaner I use every month and so far (knock on wood) it doesnt smell mildewy.

Bravos XL Like so many others Ive read, this is a terrible product. Washer constantly goes off on unbalanced load. After 14 months, the plastic tub disintegrated. Maytag tried to sell me the service and extend a warranty for $300 also. Just like all the other reviews. Wow, has Maytag gone downhill.

The machine can clean even king size quilts, and clothes come out very clean. It is a front load and there are no problems with odors. There are many cycles to choose from. Cycles spin gently enough while getting out most of the moisture.

Weve always bought Maytag, but this is our last time. The washer is just a piece of junk. It uses very little water and the agitator does not work. The clothes end up at the bottom in a ball. The water level is so low sometimes my clothes arent even wet. As I type this it has been stuck in the rinse cycle for 2 hours. It just keeps repeating. Maytag should have to replace everyone of the BRAVOS XL washers. I am no longer a loyal customer. I might as well go down to the river and beat my clothes on a rock. At least they would be cleaner. Shame on you Maytag!!!

Bought a Maytag Bravos washer 21/2 years ago... already have to buy a new washer... not a Maytag!! It started with the ul message coming on. Never could do anything to get it to go off.... then started leaking water around the bottom... bearings went out... costs more to fix than buying a new washer which is what I DID. Not a Maytag.... thought Maytags were a great product. Believe me their repairmen are always busy, not just sitting around like in their commercial.... Never buy a Maytag appliance again.

I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.

I just got the washer 2 days ago! Its horrible! What type of quality assurance dept are running? Or is there even a QA team?? I put a big load and selected Hot & Power wash. There was hardly any water. It was cold. The detergent nor softener never dispensed. This is the worst washer ever!!!

The engineering of all these new machines are totally useless. Bring back the old tech. They DRY wash, NO WATER, they take forever to finish, wasting energy, clothing not cleaned. They are very noisy, doing nothing. Time to recall all of these units. They are totally useless.

I have owned my Maytag Bravo Series less than a year. After 4 repair calls, I called again. The service department was rude and hung up on me. He accused me of destroying the washer on purpose. They are the worst company I have ever dealt with. DO NOT BUY Maytag products ever.

I purchased a Maytag Bravos XL washer mid November 2013. Less than six weeks later it leaked water. The repair person has been to repair it four times. The last visit was yesterday. It now has more problems than it originally had. It still leaked water. Maytag does not stand by what they sell. All they say is they will repair it. My caution to anyone reading this is never buy a Maytag appliance. I hope this review helps someone in their decision making process.

We have owned a Maytag Commercial Centennial washer for 4 years and made the mistake of not buying an extended warranty as we thought Maytag was dependable and a reputable company and thought the manufacturers 10 year limited warranty would cover us. Washer would not spin clothes properly, started making loud noises, lid would not always unlock as time went on, and finally it broke and soaked my tile and it ran through my wall into my hall carpet. Called Maytag and was told we didnt have a 10 year limited parts warranty 6 times (we still have the book that says we do), they offered us a 1 year full warranty for $320.00. We purchased the warranty 11/04/16, Called Maytag as no one knew where the parts were and was told service plan is through AIG. AIG couldnt tell us where the parts were either and when I asked for our refund and we just buy a new washer they advised me they would have to prorate it.Now I feel held hostage. Parts finally come in and Maytag Certified repair man comes to repair machine on 11/30/16, only to be told they could not fix our washer as the screws and transmission rotted and fused to tub. Call Maytag as this should be under my warranty and everyone insists I dont have a warranty. Filed complaint 11/30/16, they sent me a survey on 12/2/16 and I filed my complaint again on the survey. No call from Maytag. Call back on 12/06/16 to be told the survey was them closing my complaint. Now they escalate my complaint and will be called in 48 hours and give me an email address to email my pictures of my warranty. Surprise no call back, so I called them again 12/08/16 and I am advised it takes 3-5 business days. Ask for supervisor and he told me even if I have warranty they will only cover the basket.I will have to pay for technician, and other parts. Still no info on my complaint and you cant talk to anyone just have to wait. I emailed Jeff Fettig CEO of Whirlpool (Whirlpool owns Maytag) as well on 12/6/16 a copy of my complaint with pictures of warranty. The bottom line is Maytag sells junk and their customer service is worse than their product. After being without a washing machine since 11/04/16 we will be buying something Whirlpool does not own which is very limited which is why they can get away with making junk.

We bought 10 18-lb washers about a year ago. They are a maintenance nightmare. For example on June 5 7 out of 10 machine were out of service. One has been down since Jan 20 and the others for various lengths of time. The guarantee for these machines has been misleading since the parts for repair are never available. We are losing business and money because of the Maytag failure to provide equipment that operates as advertised. We need help now.

I bought a Maytag Washer Bravos XL approximately 13 months ago. To be exact, July 16th, 2016 through Home Depot. Model #MVW8775DW. Since I bought, the washer shakes, and doesnt complete the cycle as it gets stuck on the spin cycle. I have called Maytag and they have sent out a technician... They have told me that there is nothing they can do. I told Maytag that their product was a lemon and this should not happen... And to please it with one that is not defective. Since then, the cycle does complete, but the clothes are soaking wet and I have to run the cycle again, just on the spin cycle.

We (husband and wife only - no kids) had our Maytag washer for 4.5 years and around year 3, the control panel would need to be reset by unplugging it and plugging it back in. That alone was an inconvenience. This time, the Control Loc light is lit and will not go out despite using all troubleshooting suggestions listed in the guide so the washer is not usable. 10 year warranty covers the drum. I say that is like getting a warranty on tires and when one goes flat, you are told it only covers the hubcap. I can only rate the unit as garbage. Model is 5500, front load. So much for Made in the USA.

We purchased a Bravo HE washer about a year ago after our old Maytag finally died after 17 years. Our new one is more quiet, does a good job with less water although the cycle times are a bit longer.

Maytag washer Bravos MCT. Let me tell you your guidelines do not help at all. Would someone please tell me how to get my laundry clean when it doesnt even get all the clothes wet? Looks like Ill have to go to the laundromat at least I can get my clothes wet. You should be ashamed to put out such an inferior product. Worst washer ever.

Bought the top load water saving washer 3 years ago and paid around $500 dollars for it. It will not operate correctly. I always thought Maytag was the best!! My main complaint is I cannot get no one on the phone to ask questions about what might be wrong with it!! Now Im angry, its like you buy it, its yours, we arent worried about you after that!! I am on a fixed income and no one cares!! Ill never buy anything manufactured by Maytag ever again!!

Purchased Maytag washer Centennial Econoserve washer. It was 2 years old Aug 2013. Washer stopped working Sept 16, 2013. Of course since it had Maytag name brand, I did not purchase extended warranty due to thinking it would at least last more than several years. I called Maytag/Whirlpool. They gave me name of authorized repair in our area. So far they have come out 2 times. $560.00 later, it is still not working and they have no answer as to how or what to do. We are now into $1300.00 between purchase and repairs and still no washer. We are retired hard working people and this is really a bad way to treat consumers. Maytag customer service could care less about the situation. They just say we should have purchased extended warranty.

I, too, have had a lousy experience with this washer – it does not correctly sense the amount of clothing in the load, and often fails to get everything wet. Once the cycle starts, it does not necessarily pull everything into the water. You must ball each item up around the center or have sleeves and legs of clothing end up very twisted. Clothing is often very wrinkled and I do not feel that enough water is used to achieve clean clothes. I did get a good response from Maytag, who sent a repairman free of charge after the one year warranty period. He was very gruff and condescending – implying that I am buying the wrong kind of clothing. He reset the washer which improved the water levels, but now it is back to its old tricks. Hate, hate, hate this washer. Now it is failing to start unless lid is slammed shut! May get a new one in a black Friday deal, but have to figure out how to ditch this one while retaining my integrity/honesty to buyer.

There are few nightmares that worm their way into reality, but the forcing upon us of the low water washing machine has excelled beyond mans wildest imagination. A tool which everyone finds an absolute necessity is now a tool which does not work! In reference to this particular machine, there isnt enough water to wet the clothes, it beats the garments with such viciousness, even on hand wash, pieces go missing off the clothes, ripped into oblivion. You no longer can buy a machine which does not SENSE the water level, so we have all been reduced to either buying new clothes every week, or wearing crumpled wrinkled disasters which arent quite clean, and we get to use 3x the electricity and waste 3x more water, not to mention wasted time in repeating the process in hopes of getting our clothes clean and wearable.

All of a sudden, the lid lock light is flashing. The washer is only 1.5 years old!

Maytag Bravos XL HE MVWB725BW. Washer was fantastic at first. Then about at 14 months old, the spin cycle starting making loud noises. Called Maytag, they promptly dispatched a repair service. The estimate to fix the washer was $531. The repair man stated Maytag does NOT seal the bearings from the factory. They only rely on a rubber washer, poor design. Maytag was unwilling to help with a washer with their name on it that failed at 14 months in any shape or fashion. She mentioned that Maytag has a 2-10 warranty on the motor only (which is non-existent, its electromagnetic). This will be the last Maytag that I ever intend to purchase.

Absolutely the worst washer we have ever had. Clothes come out smelling and look like they havent been washed. I should have bought a cheap washer, I bet my clothes would have been cleaner. The machine makes you think it is the best ever made by the looks and the price. Im sorry I ever wanted my money.

This is was my first time experience to purchase Maytag Bravos XL (MWWB835DW) 5.3-cu High Efficiency Washer. I need it fast replacement to my front loader Samsung washer as it was recalled and had mold issues. I was looking for a High Efficient and Star Energy digital, glass top reliable machine. I may say that I was fooled by advertisement and promotion from the Advertisement and promotion from Home Depot. I did not know much about Maytag Brand but I was convinced by sales person and price promotion. Big Mistake! Huge! I am extremely dissatisfied with this washer, it doesn’t use enough water to cover the clothes! No matter which cycle you use, the clothes don’t come clean.I wash and re-wash my clothes and ending up paying huge water and electric bills as I have to use deep hot water wash each time and after rewash again! Not so High Efficient! After using this machine for just over 6 month all my white expensive towels turned gray and all my whites is no longer white. This washer ruin my clothes. Another problem that this machine doesn’t have small load quick wash and if you have a small load it will go through 50 minutes cycle and I still need another wash after all! If I would wash my king size comforter I still have to do it twice and it does NOT rinse all the water out! I thought I can do big load but this machine cannot handle big loads!My laundry days became a nightmare! I would not call this machine High Efficient at all! Company does bogus advertisement just to fool and attract consumers. This is terrible washer which make me think how possibly this machine is on the market and allowed to be sold? I did not notice problem till very late and I missed my 90 days return policy. Now I have to find another replacement. What a waste of money! I do not recommend this machine to my enemy. Please read reviews before buying this horrible machine. Do not miss your 90 days policy returns. Save your water and electric bills by avoiding Bravos XL. I am hoping that Consumer Protection will step in and evaluate numbers of complaints and will help those who were fooled and ripped off by such a false advertisement.

I had a stroke last year in August and my children got together and bought me a washer. And after the third use this thing started messing up and I had to call in someone. Now the warranty is up and I am sitting here with a new broken down machine.

I purchased a 5 Maytag appliances in the last year. Stupidest thing I have ever done. The clothes washer being the worst. Front Load, model # MHW3505FW1. Last night I threw 5 small, lighter weight things in the washer on normal cycle, med temp, max extract... like usual. An hour and thirty-eight minutes later (normal cycle time), I opened it to find most things never even got wet. One scarf was still folded in fourth - the way I put it in! I called service even though I know there is nothing wrong with the washer, other than being so poorly designed, it cant get clothes wet with a damn tub and a hose. After I told her the problem, she puts me on hold, comes back to tell me she researched this everywhere and she found that this is a symptom of a NEW washer! Its SOO efficient that you cant even tell it was wet! Bull. Most of the items were brand new and you could see the original creases and smell the new smell. They CLEARLY were never wet. They wanted to set up an appointment for servicing, so now I have to be here for them to tell me nothing its not broken. I will never buy another Maytag again.

The worst wash machine Ive ever used. It doesnt clean clothes well. It constantly had error codes. Im constantly having to unplug and reset the machine and 4 times out of five it will NOT restart. Not to mention it stinks worse than my sewer. I have to run the refresh cycle every four to eight loads. Ive owned this machine three years. And it has been three years too long. I will go back to a ringer washer or a wash board and have better results.

I bought a Maytag washer 3 years ago. Maytag gave me a number for one of their warranty service repair shops in my area. The first repair service doesnt even respond to my calls. The second repair service is a total ripoff. So in summary, Im stuck with a 3 year old washer that has a broken drive assembly that the warranty wont cover.

Maytag Top Loading Washer-We bought this machine a little over a year ago and it is one of the worst products weve ever purchased. More often than not clothes barely get wet and then wad up into a twisted mess which stops the machine. Ive had to restart a load over and over. And, the clothes are not as clean as they were from our former Maytag washer which lasted 14 years. The new washer has to be cleaned at least once a month or it smells. We purchased this washer from HHGregg and they are no longer in business or I would complain to them about selling faulty products. I dont know why the manufacturer decided to remove the agitator from new models. What a mistake! We have decided to get rid of this washer and buy another brand. No more Maytag (or Whirlpool) products... ever!

Two years old, single person owned and will not operate - At 2:00 am, April 25th, 2012; I went to take a load of laundry out of the washer. It was still full of water and would not operate. I am a single person. I do not do load after load in two years. In fact, I was doing a weekly load of clothing, nothing large. I paid close to $1,000.00 for this unit. This sucks and why only one year warranty? Are you Maytag? A Youigo car would run better than this. And they are built cheap.

We purchased a Bravo Maytag series top load washer from Sears in June 22nd 2013. See receipt for verification of sale. It seemed to be alright and we were hoping to be a lucky consumer, but now it is January 2015 and today I could smell smoke along with a weird smell (like an auto repair shop smell). I immediately was concerned about the entire house catching fire. Luckily I figured out the smell was coming from the washer and was able to pause it, stop, and then turn off. We are not happy. Our whole main level smells awful. And Im pregnant so this is probably not good to be inhaling. We are looking for recalls that may be out but weve only seen front load recalls not top loaders. When we bought this it had great reviews, but now it appears there are so many complaints, so my question is: Why isnt Maytag doing something about this massive problem?

I have trusted Maytag for many years, more than 60 years, my parents and then myself. My Dad always told me I could trust Maytag over any other brand and that has always been true until I bought a new Centennial Econoserve Washer. This is without question the worst machine ever made. I should have asked every question in the book concerning this machine but, oh no, I just trusted the name MAYTAG. I am so sorry. I cant trust it to clean anything that shows it needs cleaning so you have to wonder what does it clean that you cant see. Im sorry people, I just dont know what to do. I cant afford to buy a new machine and the store I purchased are basically telling me, Sorry, you bought a stripped down model. Too bad! I will never buy another appliance from that store nor will I recommend them to anyone. Too bad since they are locally owned. Anyway, Maytag, you blew it badly to turn out this terrible machine. Thats my story and Im sticking to it. Better product next time.

Just like all the other reviews, 14 months after purchase and 2 months out of warranty the control panel on our Maytag Dishwasher stopped functioning. The “10 year warranty” is a joke a covers 3 things. We had model MDB4949SHX, $550 new.

Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service

I purchased this washer three years ago. It worked fine, but all of a sudden the washer stopped spinning and was not following any of the cycles. Of course it was out of warranty. The repairman states the computer board on the washer is fried and will cost $400 to replace. Several stores have stopped selling Maytag because of quality issues. No more Maytag for me.

I purchased a Top Loading Maytag January 2019 (High Efficiency Washer) and I have had problems with it every time I do laundry. It doesnt matter what cycle I have it on. It doesnt fill properly when I put it on deep full. It tangles my clothes so I have to untwist them when I take them out. It has torn some of my things due to twisting. Some areas of the clothes dont even get wet. Some areas also do not get rinsed properly and I have to repeat the cycle. I have had repair people come out and they cant find anything wrong. I am so unhappy with the washing machine and Maytag just ignores the issues I am having. Im going to have to give it away and get some other brand. I am just devastated that I spent all of this money and clothes are getting ruined.

Maytag BRAVOS XL Washer - The worst washer I have ever used. Do not buy! It does not use enough water and leaves a white scummy residue on dark clothes. You have to wash them all off in warm water and then send it through one or two more rinses to get it washed off. I may as well do laundry by hand! Absolutely disgusting!

Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.

I purchased my Maytag Bravos XL MCT because It could wash King size comforters/bed linen. I needed a machine that was large capacity. Also it was an HE washer that cut my water usage down quite a bit and reduced my water cost. Also this machine did a great job of cleaning my clothes and household items. The features were good. Variety of load type water temp if it was delicate, bedding, denim and more. I have had it for 5 years and so far no problems. It came with a 10 year warranty.

My husband and I bought a Bravo XL washer in the fall of 2015. I certainly wish we had read the reviews on this site of this product. We would have saved ourselves a lot of money and grief. This machine does not clean clothes and actually damages them during the spin cycle as reported by others. This low water no agitator technology does not work on a top loader. Stuff doesnt come clean! Im not sure what we are going to do but we learned a valuable lesson the hard way. We purchased this machine in September of 2015 and are unhappy with it!

At 14 months old Main computer box failed, caused the machine to shut down on unbalanced load ($400). At 28 months old Main computer box failed, caused the machine to shut down on unbalanced load. In addition when the service guy was underneath the machine to change the module he noticed the stator housing to the motor was falling off. He said he never saw anything like it. After reading about all the problems people have with these machines I have talked friends and relatives out of making the same mistake of buying an old and trusted brand like Maytag. .

We purchased a Maytag washing machine top load (#MVWX550XW) on 12-20-2010. The switch on the machine that starts it running when you close the cover went out under warranty. They put a new switch in and it only lasted a while. I had to pay this time, $240.00 for repair. Now again, 1-2-2013, the switch is not working. I think that it is a lemon. I called the company and they will not cover the cost. Instead they want to sell a warranty for over $300.00 for one year and then if I purchased it, then they would fix it.If I did that, I would have more money into the repairs then what the machine cost ($583.44). Isnt there a lemon law? It looks like I will have to get rid of this machine and buy a different brand. Yes, Maytag has let me down. I cannot recommend their products because of the quality and answers that they give. I cannot afford an attorney, which leaves me upset when somebody wont cover the cost of the third repair.

This machine (Maytag Bravos XL) was in our new house and is relatively new. It is the worse machine I have ever owned. I am 58 and cant reach the bottom of the tub to get clothes out. It doesnt fill with enough water to clean the clothes, and repeatedly I have my clothes coming out dirty. I have had to rewash clothes to get them clean at all. Or they come out with grime all over them. I had both a LG and Samsung front loaders in the past, if I could afford it I would throw this Maytag out on the curb! Its a piece of junk.

I have had this machine for 15 years and never spent a penny on any maintenance, I love it. Some things are worth it and it still has a stylish look and cleans great. The only thing I would change is if it didn't have any the middle washer paddle so it would have more space like the newer models.

We had a Neptune Maytag for over 12 years, best machine ever but this one (Bravos XL) is complete junk. We have been very disappointed in its ability to clean clothes with the length of time to complete its cycles is ridiculous. Its always out of balance with just a few pieces and lack of water twisting everything in knots. Well 16 months after purchase here we are with a broken machine, we have a fried circuit board. Maytag has lost our business permanently.

I purchased a Maytag Epic Z Front Load Washer less than 5 years ago, and there is only 1 person in my household. I replaced a part that the technician said was bad for $300 and that didnt work, so they replaced another part for another$ 200. Then, when that didnt work, Whirlpool deemed my washer irreparable, and they will not stand behind their product. This is totally unacceptable, and I will never buy another Whirlpool product. I will also tell others that they do not stand behind their product. If this was a 20 year old product, I would understand but it is not typical for something like this to happen.

No adequate response from Maytag. Unsafe washer. Will be taking this to consumer protection as my scrubs are coming out of the wash with blood etc. left on the articles, even with bleach used. Very serious for all concerned. If you have someone with shingles or any other transmittable skin disease in your household, do not use this washer.

Do NOT buy a Magtag washer. I purchased a brand new washer from Lowes in 2017. The washer gets stuck in the wash cycle. When I called Lowes, they said to call Maytag, who sent a service person out. The service person recalibrated the machine never ran a cycle and left. We had to call two more times after this for the same reason with the same result where the serviceman left without running a cycle. This was all while the product was under warranty. Since I had three service calls, I called Maytag frustrated that this kept happening to a new product. I was told there was nothing they could do, but if it happens again to have the service guy come back out. When the warranty runs out, I will have to pay for the service tech. Unbelievable. Save your time, money and frustration and buy a Whirlpool! I dont know how Maytag gets away with selling defective products.

My Maytag Bravo washing machine is very basic and convenient. It was the first appliance I bought when I purchased my new home in September of 2019. it is commercial grade so I’m able to wash everything from towels to comforters to heavy coats. I like the clean lines of it and the knobs are easy to use and are perfect for my needs. It has wrinkle control, deep water wash, a variety of temperatures including tap, cold, cool, warm and hot. There is a fabric softener feature and an extra rinse. The push button Start is perfect and easy to use.

I purchased this washer from Lowe’s on 8/9/2017. After 3 years and 2 months, this washer would no longer power up. I tried resetting it by unplugging it and lifting lid 6 times. It didn’t work. The extended warranty from Lowe’s expired on 8/9/20. I called a technician and he found it need a control panel and control board. He suggested that I call Maytag to see if they would give me the parts as a courtesy since the washer was only three years old. I contacted them and experienced long wait times (51 minutes was the longest). I spent a total of 3 hours on the phone with them. They said no there was nothing they could do for me since the manufacturers warranty ended 2 years ago and the “mother control panel” doesn’t fall under 10-year motor warranty. Well, there’s no need for a motor warranty if there’s no power to the unit! The cost of the parts would be almost $600. It is shameful to not stand behind your product. I would expect to have to replace an iron or a juicer after 3 years, but not a washer. This was a major blow to how I would view the way they do business. I purchased the extended warranty from Lowe’s. I will never do that again. It was a waste of money. They didn’t make any concessions for me either. They kept saying it was a manufacturers issue.

The low water usage design is horrible. Clothes dont get clean as it doesnt use enough water to cover them. Takes twice as long to do a load as our old washer. Took about 1 1/4 hours yesterday for 1 load using heavy which is the only setting that uses more than a thimble of water. Should have looked for a commercial type with a real agitator and adequate water usage. Not saying Maytag is probably any worse than any other brand of new efficiency government mandated garbage washer, but its no good.

The washer has been inconsistent and had required five warranty visits. The computer that runs it has often malfunctioned requiring frequent restarts by unplugging the machine. Stay away.

Worse washer ever, clothes are dirty and smelly. Customer Service is even worse. After a normal cycle clothes come out half wet, never enough water in the machine. Everything gets washed on bulky and there is soap residue on everything. Have taken clothes to the laundromat on several occasions just to get them clean. I cant wait to get rid of this piece of crap!!! Never ever buying Maytag again!! Warning to everyone... DO NOT BUY THIS MACHINE!! And with the extended warranty, they still dont cover it. :(

Run away from this piece of junk machine AND company as fast as you can! I bought this set Oct 12 and by March 14 it was grinding/whining during the agitation cycle. I have been in contact through various forms with Maytag and they do not care! They first contacted me to review them and when I reviewed them very unfavorably they emailed me and this is what they said: Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time! All I did was say exactly what happened.After that I went to their website to see what kind of reviews they were getting and lo and behold their rating is 4.4 out of 5. Of course it is when you simply cherry pick the best and plant a few lesser rated ones. I simply do not have the funds to replace what I thought was a quality product, nor am I sure I want to repair it as it doesnt clean clothes. I hate having been placed in this predicament by a greedy, slimy corporation whose only interest in me is profits.

Bravos XL - This machine purchased in 2014 at Home Depot service plan, needed major repairs just over a year old. Tech working on this machine replaced the whole tub assy after Maytag want to just do the cheap repair and just do a bearing kit. Reading online all the hundreds and hundreds of the same complains Maytag has done nothing in good faith to replace these junk washers!! My washer is now leaking under the washer less than a year after the last repair!! My good friend purchased the same machine and has had the same issues and his has been down for weeks because the poor service person from Maytag service broke some of the new parts! Now the washer is leaking again. WHAT can be done. This not right!!! Public needs to be warned about these flawed machines and Home Depot is still promoting these Junk machines!!!

This is a Bravos MTC machine. It is a top load and has an energy star rating. Made in the United States. Impressed by its low water usage and Its ability to clean clothes. This particular model comes with a 10 year limited parts warranty, drive motor and washbasket.

I have a Maytag Bravos washer bought 6 years ago. Recently, it started giving trouble by stopping at spin stage. I contacted a local service company and they immediately told me even without looking at machine, that it is a control board problem and will cost a lot to repair and suggested to buy some other company washer instead of repairing. They told it is the third similar complaint this week. But I contacted Maytag and they suggested their factory authorized technician who could not correctly locate the problem but charged for the visit. Later he also came to the same conclusion. Thus my previous washer from another company lasted for more than 20 years (Still in working condition), this washer required a service with a cost same as its price!!!

1998 MAH4000 - I got this unit (used) in 2004 for $400, and it has pretty much kinda been a lemon ever since. I have babied it through until now, though it had the wax motor repaired twice (Im glad I bought an extended warranty from Maytag, but that added $400). Now the motor control has gone out. I like the concept of the front-loader, but my folks Maytags (and my grandparents) have run for 30+ years without any of the hassles Ive had.Granted, I like bleach, so the mold thing has been less of an issue for me, but wow. I have to say I wont ever purchase another Maytag appliance again. Im about to drop the $185 for a new motor (the motor control board went out, and apparently I need to get the new motor and control). Im pretty sure I lost a phase based on the burnt components on the board. Im glad I know a bit about electronics, or else Id really have been in for some money. Boo on this model!!

I am replacing my second Maytag Bravos washing machine. My first had heavy use and I rationalized that the 5 year life span was due to the heavy use. The one that I am replacing now is only 3 years old and has only done laundry for one 67 year old woman. It suddenly needed two parts with a repair bill that was going to be over $600.00. I decided it was in my best interest to spend a couple hundred more and replace it. I will not be buy Maytag again. The appliance company that I have bought most of my appliances from recommends Speed Queen which ironically also has a full 10 year warranty on all parts and labor.

Purchased a Maytag Atlantis washer at Lowes in 2004. Until recently it worked without any problems; however, the agitator never seemed to work quite right. Normally, an agitator rotates in such a way that the auger action of the vanes pulls the clothes in toward the middle and then down into the water such that you have a continuous cycle of clothing being pulled down the middle, agitated at the bottom, then pushed up the outside. This one agitated but the clothing would just go round and round in the tub. Everything managed to get clean enough, but clearly something was amiss. Recently, the spin cycle became loud. A rumble became a loud roar over the course of a few cycles. Then I noticed water on the floor coming from under the washer. The short story is that the center shaft seals had just worn out. After almost 12 years of use, thats not surprising. Whats surprising is that it had worked so long without any issues other than the agitator.I took it apart and, to my dismay, the water had gotten into everything so that some of the metal parts were hard to remove. After having determined what replacement parts were necessary, I ordered them, but then placed additional orders for parts that probably would wear out eventually. So I ended up doing a near-complete rebuild. Other than the difficulty of taking some of the parts apart, and removing/installing the tub springs, it was actually pretty easy. I have reassembled, and now it seems to work flawlessly... so far. About the agitator: I found that shims are used on the transmission shaft to adjust tension. Too much tension and the clothes just ride around the tub; like mine did. Too little tension probably results in the thing not agitating at all (I dont really know). Once the washer is apart its easy to set the tension (insert the shim washers) correctly.There is a clip that holds the shim washers in place on the shaft. It was really tight; somewhat difficult to remove. One of the shims wouldnt fit when I tried to reassemble. As it turned out, that was a good thing. My research on this model revealed the way to get the proper tension. My assessment is that whoever assembled this washer at Maytag (or whoever builds these) assembled it incorrectly! Another thing I found out - after I ordered/received parts, unfortunately - is that there are two types of tub/shaft seal sets for this washer. I ended up replacing the newer type seals with the older type. Everything fits, but I may be losing out on a newer, better design. Well see. Overall, I am very pleased and impressed with the longevity and reliability of the MAV9501EWW washer. I have had Kenmore and Whirlpool; neither of which was nearly as durable and reliable. I hope this is helpful to someone.

This is not my first Maytag. Bought this one in August 2017 from Home Depot. Now all it does is make a grinding sound. No lights. Not anything but noise. I bought one without all the digital because I thought that could be more problems. The only part that is digital is the start/pause button. I liked the idea of less water and no center. It balloons the clothes when it is finished spinning. Didnt start out that way. I use the right detergent and wash it every 30 days as it suggests. Cant afford to call a repairman on such a new washer.

I purchased a washer on 8/13/12. I had it installed on 8/20/12. It did not clean clothes properly. I went to Two Guys and they said they dont take returns and told me to call Maytag. I called Maytag and they sent a a service agent to check the machine on 9/10/12. They said the machine codes were imbalanced and over stud. They need to recalibrate the machine. I did laundry the same day and still find clothes do not come clean. I need to return the machine. I called Maytag and was told they dont take returns. This machine is not cleaning clothes as it should be and I want a refund!

Was a Maytag washer. First one lasted one year. Second one replacement one lasted for years. But the company’s warranty is replacing this one without too much hassle. When it runs it does a good job. It’s a big load. All in all a very good washer.

We purchased our Maytag Bravos just under two years ago. Over the past month or so, we noticed the spin cycle was getting louder and louder. Today we had the service man come out. He informed us that our 2-year-old machine will require new bearings and a new basket, which equates to over $700 in repairs. The repairman said he has seen more and more of this with these high efficiency washers. He suggested that anyone buying these new washers be sure to buy the extended warranty.I for one am completely disappointed that one can spend that much money for a washer with a two-year shelf life. I personally think this is planned obsolescence created by the manufacturers. The serviceman also said the LG versions of these washers have a large increase in electronic problems. Be warned, we have very few choices these days so buyers beware.

I wish that I had looked up reviews before purchasing my washer 6 months ago! No matter which setting I use, the washer never fills up with enough water!! I have pulled clothes out that havent even gotten wet, due to not enough water in machine! All due to the government regulated water levels on the sensors!!!! So, I had my plumber put in hot and cold water faucets, then he put a short Y hose on, so this way I can add water to the machine.... The only thing is, you have to wait for the machine to fill with what it thinks is enough water to get your load clean.... stop the washer, then add the water you need. But if it reaches a certain point, it will automatically start draining. So you have to watch and make sure you stop adding the water, before reaching that point!

I bought as a pair the Maytag Heavy Duty Washer and Gas Dryer 30+ years ago The pair are like a Timex watch --takes a licking and keeps on ticking. They have never failed me and I have never had to call the Maytag repairman.

Bought a Maytag top loader washer from Lowes in July 2017. Have had nothing but problems due to faulty computerized guts. Worked intermittently and took a long time to wash compared to older machine. Repairman out twice... replaced computer board and still have problems. The machine was made in Canada according to the label. Hey Canada, what is going on making junk? Too bad that we did not know beforehand what junk the Maytag brand has become. Lowes should not sell this junk to help its reputation and valued customers.

I have been trying to solve the issue with my washer, that my parents bought me for my new home. Home Depot, where they were bought, came out twice, and all they say is there is nothing wrong with the washer. There are plenty of things wrong with the washer. It doesnt clean the clothes. I have to use the heavy wash cycle, to try and get the clothes clean. Maytag wont even deal with the situation. The fight has been going on for over 2 years (washer serial # is CY4744432 manufacturers number is MVWC6ESWWI).Not sure if I should just give up. Im really tired of fighting with Maytag and Home Depot. I hope you can help.

We purchased our Maytag washer about four years ago. I love the features, but occasionally we have clothes rip in the machine. We have had it serviced only once for maintenance. It is great with the large capacity. I can wash bedding including quilts and sheets in one wash. Makes laundry day a breeze for a large family!

Never liked this machine. No flexibility in settings, ruins clothes, noisy and often shuts down. But main concern in the fact the whole top is rusting by the bleach dispenser and it leaks from the top all over. It is only 3 or 4 years old. Can not believe an expensive product like this can be so bad.

Love, love this washer. Does an amazing job cleaning colors, whites, and bulky bedding. If you like Tide Pods or other liquid pacs, this might not be the washer for you as they tend to end up inside the gasket. Powder-filled pacs are no problem however.

I bought the top of the line Maytag washer. I was told they have improved their washer so that it no longer requires an agitator. I was also told the new machine saves you money by using less water. It has a sensor so that it only puts the water needed to clean your clothes. Instead of filling up with water and having the agitator to stir the clothes around, this new and improved machine puts a small amount of water in the machine and vibrates. The end result? All of the dirt and debris gathers in small pockets and sticks to your clothes. In order to save water the sensor only allows a small amount of water to enter the machine to rinse your clothes. When you consider how many times you have to go back and rinse your clothes before you get the caked on dirt off of your clothes, its costing you more money, more time and more aggravation. Oh yea, the maintenance man was out three times before the machine was a year old. The last visit was to replace that fine Maytag motor that was less than a year old. I have pictures that show my clothes with caked on dirt and debris on them after they have completed their wash cycle. It is HORRIBLE!!!

The bearings and motor went out in less than 3 years. The warranty good - the dealer I purchased from Siano Appliance gave me credit to purchase another Maytag washer - which I had to purchase an additional warranty for $320. The new Maytag is less than 5 months old - the motor has been replaced and waiting on a tech now to fix it. It would not come on. SO in warranties I have paid over $640 and am still having issues with the new washer. The first time I purchased a warranty for 10 year - when the machine was replaced I had to purchase another warranty for that machine - now if I have to replaced this one that will be an additional $320. IS this legal?

MCT commercial technology washer Bravos XL - HORRIBLE product, NEVER worked right! Maytag misrepresented this washer. DONT buy it! Lie after lie! Its suppose to be high efficiency... conserve water and energy. I have to use 3 times the amount of water and energy because it doesnt wash the first time correctly. Leaves soap in clothes, just doesnt wash properly. I have done EVERYTHING they have recommended NOTHING works! I will NEVER buy another product from them. Even the repair people and Customer people say they have nothing but problems. Im going to small claims court. Im sure with all the problems we could get a class action lawsuit. No stars.

I bought this machine about a yr ago. My clothes come out so dirty white spots all over my clothes. Now my bills are higher. Because I cannot afford another washing machine I have to bring them to the laundromat. I saved my money a long time to buy a washer and now I am without one and still paying for this piece of tin that does not work... If I ever get a chance to buy another one it will not be a Maytag. Trust me never never never again!!!!!!!!

So disappointed in Maytag - I have a 2013 Bravos washing machine that if I had it repaired again (less than a year after I had it repaired the first time and just over two years since we brought it home) the cost is going to two times the purchase price. And because it is just out of warranty Maytag is doing nothing about it, even though they know there is a flaw in their design.

We bought a new Maytag Bravo series thinking we were buying the best product... not! The washer has been running great. But when it came time to clean the washer on the Affresh cycle, the washer overflowed. It turns out the washer fills up higher on the Affresh cycle than it does on the regular wash cycles. Well, that’s why it overflowed; the plastic tub that hold the water had a freaking crack in it near the top! This washer isnt even 3 months old. I had to get a repairman in here once to check it out, then again to come back and fix it. At least it was under warranty. Im afraid what else will happen. Piece of crap Maytag, great quality checks! Maybe hire some real people that can see what the hell they are doing in quality. I told them about the damages to my basement. They sent me paperwork to fill out. Forget it, the paperwork gives you the runaround!

The washer is very aggressive - it will tangle the clothes and actually tear them if they are thin. There is little control with the speed or water temperature or with the amount of water for a load of clothes.

I purchased a new Maytag from Home Depot. It was delivered and installed by them on 7/20/12. Today is 9/18/12. It is less than 2 months old and the tub is starting to shred around the upper rim. I called to get it repaired. What a nightmare. First I tried to understand a Filipino woman through a bad connection. She advised me to call a different customer service number, 1-800-688-9900. I talked to Crystal. She called up information on me using my phone number. She asked for the serial number as she had the model number available from the online registration I completed on 7/20/12. I told her I do not have that and asked where it was located. I also told her that I was unable to get it at this time as I am handicapped. She advised me that I had to show my repairman the receipt or I would have to pay a $60 service charge. I get nervous about throwing good money after bad. So I then asked why. If the serial number is so important, why is it not a required info when you register online? She had no answer. I asked to speak to her supervisor. I waited 4 minutes. Enna finally came on the line. She gave conflicting info about my online registration. She said I was not registered online (if not, how did Crystal have all my other info including my model number? Why did Crystal tell me I had registered without the serial number?). Enna told me that the repairman could key in the serial number when he gets to my house and if my washer was under warranty, I would not be charged. Again I asked why, if the serial number is so critical to the process and with all the info they seem to have on me (name, address, phone number, model number, place of purchase, date of delivery, etc.), why is the location of this very critical number is not in the owners manual? Why do they allow you to register without it online and why dont they track sales and delivery by serial number? She was unable to address these issues. I asked to speak to her supervisor. She told me she would give me her supervisors name and number (Kim, **) but she would not give me a last name or contact information. She told me that she was the highest level that I was allowed to speak with.Bottom line, my Maytag is falling apart, getting through the red tape to get it fixed under warranty is silly. Maytag ignores its own concept of tracking by serial number and does not support the use of serial number by telling you where it is located on an appliance or requiring it to register online. Calling customer service is a joke! I was mad when my new $800 washer started to fall apart. Now I am just sad with the way we allow manufacturers to treat us. Mad about the way we allow them to operate in the United States. They create junk or junk parts overseas, products fall apart over here, calls for repair get routed around the world, and then they create more red tape and call it customer service. I made one bad choice. Hopefully, you are reading this and can avoid your own.

Maytag Bravos XL MCT (Disposable). Model number MVWB835DW3 Top load washer. I’ve read many of the reviews on the site and feel your frustrations. Let me start by saying, at least you have a choice of products. I’m stationed in Okinawa Japan and have ONE place to buy my appliances and a choice of two machines. Both of them are garbage Maytag products. The first one (model noted above) died after 18 months. NOTHING they could do! The “technician” they sent didn’t have a clue. His answer was to replace the control board. Time to receive part? Up to 30 days. Really! My option? Buy the exact same product. I can’t even describe how screwed over I feel.