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Maytag Washer Parts
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Maytag Washer Parts
Maytag Washer problems
Maytag Washer broken
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Not only did I buy a Maytag washer for the brand name and trusted longevity, but because they were always a good product in the past. When my Maytag EZ-Epic washer drum failed after only owning it for two years, there was no effort made by any associate to cover this under any sort of warranty at all. To replace this part, I was quoted so much money that I could go out and buy a brand new one for the cost of the repair for this faulty part. I am extremely dissatisfied with the way I was treated because the so called product was out of warranty and I will never buy a Maytag product again. Shame on Maytag for ever selling off to such a fraudster of a company.
I purchased a Maytag Epic Z Front Load Washer less than 5 years ago, and there is only 1 person in my household. I replaced a part that the technician said was bad for $300 and that didnt work, so they replaced another part for another$ 200. Then, when that didnt work, Whirlpool deemed my washer irreparable, and they will not stand behind their product. This is totally unacceptable, and I will never buy another Whirlpool product. I will also tell others that they do not stand behind their product. If this was a 20 year old product, I would understand but it is not typical for something like this to happen.
I purchased the Centennial Commercial Technology washer in June of 2013. In the last 2 1/2 years it has been repaired 3 times. The transmission had to be replaced twice. My household consist of two adults and definitely it is not overused or overloaded. The washer currently is not working. Consumer service cannot schedule an appointment for repair for 2 weeks. Previous repairs took approximately 2 weeks to schedule a service appointment and it took another week to two weeks to get the part in and washer repaired. I have decided to consider this an expensive learning experience and will not purchase Maytag products in the future!
I bought the Maytag Bravos XL 5.3 washer because it was advertised to conserve water and it was a good brand, but it was a horrible mistake to buy this washer. The washer barely uses any water to clean properly and it hardly moves any of the clothing. The only thing that does move is the clothes at the bottom while the clothes on the top stays still. After using it for a day, I decided to return it back to Home Depot where I bought it, but they did not accept it and told me to call Maytag to return it. I called and the person who answered gave me different numbers to call. After going through ten different numbers, I finally received someone that could help me and they told me that I could not return the washer. They told me that the only way to return it was if there was a mechanical problem with the washer. It is extremely frustrating because I paid over $800 on this washer and now Im stuck with this garbage because I cant return it. I recommend everyone to not buy this washer otherwise youll get the same problems I am getting. I have to manually stop the washer and move the clothes by hand.
On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.
The washing machine is rusting and Maytag refuses to take care of their inferior product and obvious inferior materials used, and also inferior workmanship.
The washer has been inconsistent and had required five warranty visits. The computer that runs it has often malfunctioned requiring frequent restarts by unplugging the machine. Stay away.
In September 2008, I purchased a Maytag washing machine (Model MTW5700TQ0) that had a faulty transmission. The machine was immediately replaced. Three years later, the transmission is again faulty. Maytag has refused any responsibility for repair or replacement.
I have had a number of Maytag washing machines in my life and have never disliked a machine as much as the last one I purchased! The bleach dispenser is awful and any bleach that happens to land on the outer rim has ruined many clothes. I took them to my dealer to show him the ruined clothes and was told bleach does not evaporate do must be wiped off each time. With no soap dispenser I find I have to put the soap in first and keep trying to fill the machine some before I add the clothes. This takes forever but if dont do this my clothes are stained. I purchased this machine on April 11, 2017 and can not afford to go buy another washer at this time. The Dealer can not help me and when I called Maytag they were not interested! Buyer beware!
I purchased a Maytag Dishwasher in April of 2011 - Ive had four control panels in that time and the panel gone again - in fact, one panel came out of the box nonfunctional (I counted that one as it was installed although the tech removed it when it quickly became apparently that it wasnt working). Ive got a complaint in to Maytag but I have low expectations as to a satisfactory conclusion. What Id like is for Maytag to buy this lemon back from me for around $400 - I paid nearly $600 (including installation). Again, I doubt this will happen. From my research online it appears that the control panel issue is a latent defect which Maytag knows about but either wont or cant figure out how to deal with it or correct it. I have a scan of the receipt which Ill see if I can upload later. I know about one class action lawsuit for CA residents. I wonder if its been expanded.
I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.
One baffle broke off in my washer. Very disappointed in this Maytag Model #MHWE201YW00 Serial #HL20102420. I purchased this in Sept 2012. Where the baffle was hooked on had sharp fins sticking out that ruined my 2 small rugs - shredded them.
1st service call about 2 years after we got it. Put around $200 in it. Now broke down again. Service tech quoted $475.00 to fix it. So it was basically totaled after around 6 years. Nightmare kept getting LD (long drain) code. After hours of research I finally called service. Would not drain so I had to wring out a whole load of laundry and bail out the water by hand. Miserable experience!
I purchased a Maytag top load HE Bravo 700 3 yrs ago. I only wash 3 loads of laundry a week and the bearings went bad in the washer! Maytag/Whirlpool will do nothing to help me because they say I should have purchased the extended warranty. Well there is NO WAY that I could have worn out those bearings; it was a manufacturing defect that caused them to fail and hundreds of people online all say they have the same issue. The repair cost is $400 and would only have a 90-day warranty so I might as well purchase a new washer. Home Depot (where I purchased the washer) has been very helpful and is offering me help on the purchase of a new washer, but even they could not get Maytag to do the right thing and repair my Bravo. I am going back to a none HE machine with an agitator. This has been a horrible experience and Maytag has no business putting commercials on TV that say they are dependable.
Love my washing machine. It is so big I need a step stool to reach down to the bottom. It cleans my wash well and I have dirty clothes. I hang my clothes on the line outdoors. My clothes have never looked and smell so good.
I really love my front loader and it has no agitator to rip pockets and tear off buttons. The tub is very large and I can wash king quilts. I do miss being able to fill the tub and put in additives and then add the clothes to soak.
We’ve had our Maytag washing machine for 29 years, and it’s still going strong! We’ve only had it repaired once in all those years. It’s a top loading washing machine. It has a suds saver, and a gentle cycle, too.The agitator’s in the middle of the barrel. Although it’s an old machine & not as energy efficient as the new ones are, we’re planning to keep this one for a while. Too bad newer machines are expensive and aren’t built to last!
We bought this brand new washing machine just 6 years ago. Went with a Maytag because they are supposed to “last forever”. Ha! Last weekend it stopped spinning. Water would drain but no spin cycle. Had a recommended repair person come out and he said it was unfixable. The bearings were shot. This is crazy. There are only two of us using this machine how could it be totally unfixable 6 after only 6 years. The average washing machine life is supposed to be 14 years. No more Maytag for us.
Purchased new Neptune stacks in 2002 and had several service calls on our expense and we noticed the hinges on the washer door were rusting! Ordered new ones from dealer but rust continues and has spread to top of machine over the bleach dispenser. The metal is falling off! Bad rust on the inside lip under door also. I contacted Maytag when I first noticed rust and they blew me off so I contacted the local dealer we bought from and they did nothing to help. Will never buy Maytag again and have not recommended it to anyone else either. ModelINGooZES. Serial: 51867064AJ.
I hate my $500 Maytag washer that looks like a regular agitator washer but isnt & doesnt even fill up halfway with water. It definitely doesnt clean my clothes well enough either!
This washing machine just sprinkles water on your clothes then ties them up in knots. And to add insult to injury, needs repairing every year or so. Horrible! It does have a couple of redeeming qualities, but they definitely dont outweigh the cons. It spins the clothes quite dry and has a large capacity. I have dogs and kids who play football and a husband who does construction, and its not unusual to find lumps of dirt and fur trapped in an article of clothing or blanket. All my bras and sweaters get ruined, it twists them up horribly. The blankets and sheets end up in a mushroom shape. Sad to say, NOT good. I like Maytag, but not BRAVOS.
Worst washing machine!!! I purchased the top loader Maytag Bravos washer HE in 2011 and they are the worst!!! It has been repaired three times already and now is making such a loud noise and I have been told it is the bearings. I did purchase the extended warranty and it expired. The reason I did not get a renewal is Maytag & Home Depot do not allow the the extended warranty company to let you know the warranty is ending. So now I have a 3 1/2 year old washer that needs bearings and will cost $500 + for repairs. Will not be spending anymore money on this absolute piece of junk. I had a Maytag that was 22 years old that I replaced and thought I was buying the same quality but never again another Maytag. This company may want to employ only repairmen because you will need only them because no one should buy a new one going forward.
I had two Maytag washers in my lifetime: one lasted 15 years and the other 20 years. Neither one had any service calls, just a sudden death. My newest Maytag is 1 year and 2 months old and Ive had two service calls so far due to the sensor unlocking the door. One time there were some socks caught “somewhere” and today the serviceman just reset the machine and it worked. He didnt know why it wouldnt work. It seems to me there needs to be some more detailed trials on these computer-operated machines. If I need another washer, it will most likely not be a Maytag.
I purchased this machine less than 1 month ago. Have had tech here twice - he cant find anything wrong with machine. As for large capacity it will hold a lot of clothing, but will not clean them. I have had to put less than a 1/4 of tub full of clothing (about 15 small items). Use high water level, extra rinse, then rinse and spin again to get the 2 tablespoons of HE soap off my clothing. Takes over 2.5 hours to wash about 15 items. I have called Maytag and they will not back their product. I purchased at Home Depot and they said they have to do what Maytag says. Sending another tech out in 2 more weeks. Takes more water, more electricity, and more time to wash clothes than ever before.
Has had problems with machine being off-balance and clothes getting clean. 3 years and now the machine is broken. Too costly to get repaired. Warranty only covers very specific things. Have had Maytags repair person come out and he did not access the problem properly. What a waste of time and money! Says it needs a very expensive part which with labor and parts cost almost as much as machine.
As others have stated, cant wash more than a couple towels or 2 pair of blue jeans. The washer is useless. Purchased Maytag for quality and received crappy worthless machine. Maytag should take returns and refund buyers money!
We purchased our Maytag washer about four years ago. I love the features, but occasionally we have clothes rip in the machine. We have had it serviced only once for maintenance. It is great with the large capacity. I can wash bedding including quilts and sheets in one wash. Makes laundry day a breeze for a large family!
Bought a Maytag top loader washer from Lowes in July 2017. Have had nothing but problems due to faulty computerized guts. Worked intermittently and took a long time to wash compared to older machine. Repairman out twice... replaced computer board and still have problems. The machine was made in Canada according to the label. Hey Canada, what is going on making junk? Too bad that we did not know beforehand what junk the Maytag brand has become. Lowes should not sell this junk to help its reputation and valued customers.
I have now owned my highly efficient and low-cost to operate washing machine for 6 years. It is a top loader and uses HC detergents.This means the washer needs minimal soap to clean the clothes. I especially appreciate the different types of loads such as deep cleaning or regular cleaning. The washer has sensors that evaluate the size of the load and thus only utilize the amount of water necessary. I really like the quietness and being able to get the very best wash because the washer does exactly what it needs to do. It has more than been the appliance that I had hoped for. Love it! It maintains itself.
At first you think wow Maytag. Have heard was the best washer. WRONG. Clothes come out dry in spots. Not washing like it should. Whoever came up with this water saver and no agitator was crazy. Clothes dont get washed properly. Give me an old school washer to where my clothes get clean. When you have to wash clothes twice makes your power bill soar through the roof. NOT GOOD MAYTAG. NOT GOOD AT ALL.
Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It constantly gets off balance during the rinse and spin cycle. What should take 30 minutes takes triple the amount of time. My washer is in the basement and I constantly have to run up and down the steps to readjust the clothes in the washer. Ive started to just stand by the washer now during the rinse and spin cycle. What a waste of time. I would not recommend this washer to anyone. Also, it does an awful job of rinsing out the detergent and softener. All of my dark colored pants have detergent and softener residue on them after they come out of the washer. Ridiculous!
Bought brand new. No deal, not on sale, not a return. Just heres money... give me working washer. This thing doesnt wash anything. It leaves soap all over the clothes. When you turn it on and wait til it starts washing, look in there with the lid open... theres barely any water! The clothes on top stay dry! The only way to wash your clothes in it is to add three-3 gallon buckets of water at the start of each STAGE of EACH cycle! My wife showed me after three months of washing clothes like this. Anyway, to the garbage with this and back to Whirlpool basics with me.
Well, Im confused and nervous! Ive read the reviews and I LOVE my Bravos washer - cleans unbelievable, its quiet, no rattling of pipes. My daughter was highly impressed when she was visiting with her daughters. She told me my washer got stains out of her kids clothes that her washer could not! Im confused because of the number of bad reviews for this washer - maybe they changed the washer? Mine is about 3 years old and I am SO happy with it! No agitator, but cleans so well. Terrified if it dies on me, I wont be able to replace it.
We purchased our Maytag Bravos Top Load washer 3 years ago from Home Depot. I have to admit this is the worst washer ever. The clothes does not appear to get clean enough for the amount of time it takes for the clothes to wash. The white clothes look dingy after a wash that I have gotten to the point of pouring an additional amount of bleach in the wash tub. The amount of water that is in the tub is next to nothing, I have to either add additional water or place no more than 20 pieces of clothing in the wash. This is sad and I regret that I wasted my money on this product and I do not recommend it. As soon as I get some extra money to throw away, this washer is going out with the bulk trash.
This washer (Model# MVWB765FW1) will not wash your clothes. Its not designed to give enough water for washing. That means some clothes will still be dry after agitator cycle; seriously. Thank you Maytag for going green! The repairman will tell you the machine is working according to design. That is true but the machine is a fraud as a clothes washing machine. The weight of the clothes in the tub tells the computer how much water to apply; good luck with that. We learned that if we add a bucket and a half of water, the clothes will come clean. Do you want to do that? Maytag used to be a good name.
Bought in July 2014, third service call already! To replace my 6 years old Maytag Centennial thinking I was doing a good thing to upgrade to an HE... HA! Jokes on me! Washing machine: Water level. How can you wash clothes in 1 inch of water??? Noise. Very noisy at every cycle. Shakes and easily unbalanced. Clothes are still dirty after wash (obviously if not enough water). Dryer. Noisy with sporadic blower sound (like a plane taking off - high pitched). Three service calls in 6 months??? 2 calls for cable suspensions and now waiting over a month for the tech to change the drum completely. Good thing that I took an extended guarantee, for an extra $300.00!! After Ive read the over 400 complaints about this product, I really feel like I got screwed! My last Maytag EVER!
Purchased Maytag 4000 series washer Feb. 26 2011 - within six months Maytag warranty replaced the drum and bearings, within another few months Maytag worked on the drum again. Year two started out with the warranty contract replace the drum and bearings again. Oct 1 2014 called for service again, the drum not moving and having to wait 2 weeks for Tech. to checkout the machine then order parts. I have 7 children at home and that didnt matter to anyone. After reading online the number of 4000 series Maytag machines with this problem somebody needs to make Maytag recall and replace them.
There are few nightmares that worm their way into reality, but the forcing upon us of the low water washing machine has excelled beyond mans wildest imagination. A tool which everyone finds an absolute necessity is now a tool which does not work! In reference to this particular machine, there isnt enough water to wet the clothes, it beats the garments with such viciousness, even on hand wash, pieces go missing off the clothes, ripped into oblivion. You no longer can buy a machine which does not SENSE the water level, so we have all been reduced to either buying new clothes every week, or wearing crumpled wrinkled disasters which arent quite clean, and we get to use 3x the electricity and waste 3x more water, not to mention wasted time in repeating the process in hopes of getting our clothes clean and wearable.
We bought our set when they first came out at Home Depot. We gave a pretty penny for the set. The first complaint was soon after I got them home; the washer gets the clothes so tangled up its hard to get them out sometimes. The 2nd complaint is, for a couple months now, the UL light comes on and beeps. I have to open the lid, close it and it starts that part of the cycle over and it usually does 4 to 5 times before it actually spins and finishes. I put it in the shop; they said they cant find out whats wrong with it. They said the leveling rods are still new looking. I was like, I know its still a newer set. Its money for nothing. I called Maytag. They want to charge me over a $100 just to come out! Rip off! Do not buy this set. Beware! Im still having problems. I will not buy a new Whirlpool set because they bought Maytag out and I will not buy a new Maytag set ever again!
Lid lock issue. 2 years old. I will never buy a Maytag, or any other Whirlpool brand for that matter. I am VERY disappointed. A service call will cost at least $200 dollars so why not just buy a new washer for that price. Also, I read that consumers should stay away from automatic water level washers. They never work right.
This is our 2nd Maytag washing machine in 25 years- we upgraded to a newer model though the old one was still working. The settings on the newer model are perfect for our family and we love all the options. We love our machine. Thanks.
DO NOT BUY A MAYTAG BRAVOS MCT WASHING MACHINE!!! I have had the machine for two and half weeks, it HAS NOT WORKED EVEN ONCE!!! Service was scheduled - again for a BRAND NEW machine - through Maytag/Whirlpool - and the service ordered never happened. We waited an entire day, 8 am - 4 pm, only to discover the service desk of Maytag doesnt work either. My service is now booked for another week away and I am working on returning this AWFUL Maytag washing machine which never worked even one time!!! Warning: Do not buy Maytag/Whirlpool appliances!!
Have had continual problems with Maytag Bravos. They will replace in under a 5 year warranty. If not for the warranty, I would be out over 700 dollars spent on this very bad machine. Based on my experience Maytag washers are of poor quality. I would stay away.
We are an extra-large family, and required an extra-large washing machine to handle our needs efficiently. We thought paying quite a bit more for the reliable Maytag brand name would be a good investment and worth it over the years... HA!!!! The Bravos XL model has turned out to be a major disappointment! It gives no manual control over the water level and you can actually have things come out of a load dry! The loads continually become unbalanced. Clothing is continually damaged - rips, tears, shreds. Wrinkles everything... even jeans?! Even with proper amount of detergent use and frequent affresh tab cleanings, the clean washer reminder light repeatedly comes on. It leaks from the bottom, although we cannot determine why or exactly where the leak is originating! It is a seriously frustrating, substandard product, and I cannot believe Maytag (and Sears, where we bought it) is continuing to sell this machine (and may I add at a crazy high price)! Both of these companies should be ashamed of themselves for peddling such poor quality washers and leaving their customers so dissatisfied! Stay clear of the Bravos XL!
Maytag Centennial Model MVWC400XW4 - Washer is leaking from the bottom and making loud noises when spinning. Called the Maytag repairman and right away said that the bearings were bad. He said it was a 800 dollar repair for this 500 dollar machine. The service call cost me $97. I immediately went out and bought a GE machine. I wont buy another Maytag.
This washer sucks so bad. Just got it a few hours ago and its absolutely horrible. The water just runs for the wash cycle. And I was told by the salesperson at Best Buy that it would save you water. Thats not the case. There is enough water to run over all the clothes. It doesnt agitate enough to even move the clothes around. The clothes basically sit at the bottom of the tub in the water doing nothing. This Maytag Bravo washer will be returned tomorrow. Me and my wife are highly disappointed. I wouldnt recommend this to anyone. Weve decided to just get the old washer fixed and go from there. There are too many bad reviews for this washer to still be on the market. We feel that this was a total waste of time, energy and money.
Washer has plenty of functions for me to was even my work clothes. These saves me money and time. Washer leaves clothes clean and you can even wash your blankets.
We purchased the Bravos XL washer just over a year ago. It is being replaced 1/10/2017. Simply put this is the worst product I think I have ever encountered. Extremely noisy wash cycles leave residue on the clothes, clothes do not get wet in some spots. This washer is so noisy you can hear it from outside. What an embarrassment. You have to run the clothes twice first with detergent and again without detergent to remove the residue left over from the first wash cycle (not energy efficient at all). If I could give a minus score like minus 10 I would.
I am very dissatisfied with this washer (Maytag Washer Bravos XL), it doesnt use enough water to cover the clothes. No matter which cycle you use, the clothes dont come clean. Who cares about water sensing if your laundry isnt clean. I will not buy another water sensing machine, I think the consumer should make that call on how full to fill the washer. Even on power wash the small agitator turns slowly. Not happy with this machine at all.
I am, was, a loyal Maytag owner. The Bravos design, center hub, catches the clothes and rips the material. Customer service will only state damaged material is not warrantied. So I now have a washer that in addition to washing clothes rips them.
Apparently the Maytag Bravos HE top loading washer is poorly designed. We have sparingly used this washer for approx 3 years and it began to make a horrible noise in the spin cycle and then to give us UL error codes. After searching on the internet we discovered that the seal around the main spin shaft and the bearings were bad. Inspection under the machine revealed a terrible rust and grease spot and splatters of rust and grease on underside of unit. This is a typical problem and this machine should have been recalled or at the very least repaired by Maytag for little if any cost. They now make a kit to fix this problem, but this should not happen after only 2-4 years of use on a $700+ machine. Very, very disappointed with Maytag! Customer service, of course, offered us nothing as pathetic 1 year warranty was expired. Ten year on the tub, like anything will go wrong with that.
I have purchased the Bravo washer less than 2 years ago. Within one year the mother board went. They replaced it because it was less than a year. Here I am not a year later and the mother board went again. It’s not under warranty so this time its on me. I call and all they say is “there is nothing saying they are having any problems with this.” Now I happen to know my own sister bought the same washer one month before I did. She was also told it was her mother board. It was almost as much to replace than to buy a new washer and by the way she is the who recommend the product to me, so I know she called Maytag and complained so if 2 of us in the same family had an issue I find it hard to believe no one else did. You call and they could care less. I would recommend never to purchase Maytag AGAIN!
We went to Lowe’s to buy a new washer when our old front loader would’ve cost more to repair than was worth it. This Bravo XL washer is the biggest rip off EVER!! I, like others, have watched with a flashlight & see that most clothes are nowhere NEAR being wet AT ALL!! Let me tell you... I am BEYOND LIVID!! I bought this washer thinking we could wash our comforter at home instead of a laundromat and WHAT A JOKE!! It would never even wet a FOURTH of a queen comforter, let alone the whole thing!! My husband had to actually LEAVE HIS JOB to go home and change because his shirts smelled like a wet animal! People actually were commenting on the smell!!Believe me, we tell EVERYONE how ridiculous this whole energy saving scam is!! AND... I am having to wash clothes TWO and THREE times to get them NEAR smelling normal!! My electric bill and water bill have gone up substantially and again, I AM LIVID BEYOND WORDS!! We spent over $900 for this washer with the extended warranty!!! NEVER EVER AGAIN WOULD I BUY MAYTAG!!! And I have tried EVERYTHING to try to rectify this; I added less detergent, I’ve used the deep water wash, extra rinses. I’ve had the Maytag technician here replacing the circuit board thinking perhaps THAT would give me more water. I sure wish we could all do something for SO MANY of us being taken advantage of!!! Did I mention I’m FUMING?!!?
Our front load washer is two weeks past the one year warranty and need $650 in repairs! I will never purchase a Maytag product again. My last Maytag was 19 years old when we got this new front loader for energy efficiency. You dont save money when you have to replace it after one year.
I purchased my Maytag Centennial Commercial Technology MVWC200XW in May 2012. This is the second time in almost 3 years that it breaks down. The basket decided to drop today and by the time I realized that it did, my whole bathroom had flooded, the water spread down the hall into my spare bedroom and soaked through the floor, also flooding my basement. I called customer service. They are sending a repair man next week, but as for all my ceramic tiles that are now cracked in my bathroom and my hardwood in the hall and bedroom that is full of water and are lifting off the ground. Its my responsibility to call my insurances to fix it. Yet it was their washing machine that caused the damage in the first place. When I purchased the washer I didnt expect to have to repair it every year. Not impressed! I do not recommend this washer.
The machine dries out the clothes so tight that they are full of wrinkles. I am so dissatisfied with this machine, I spent almost $600.00 for this and this is what I get. I also end up with fabric softener all over the clothes. I use the Downy Ball and I just took out my black pants to find blue all over them. I contacted Home Depot where I purchased the machine. They said to get a hold of you. All I want is get a different machine, not an HE. This is beyond anything. Someone should have to put up with, can you help me?
Maytag top loader washing machine - Worst appliance purchase ever made. Does not clean laundry, takes all day to do 5 or 6 loads. Not enough water to properly wash or rinse load, even using the deep water setting (a joke). A load of 2 king size sheets and 4 pillow cases wadded up in a ball and rattled around so hard in the spin cycle, it pulled the plug out of the wall. Maytag sent out technician who conducted diagnostic testing, which did not include any actual laundry. Technician said machine was operating as intended and verified I was using the machine properly. I have tried to return this machine since the first load was done and realized it was a disaster. Maytag refused to help. In fact, their phone agent had the audacity to suggest I wash one sheet at a time to prevent the machine from moving across the floor so far the plug came out of the wall. Maytag surely is not what it used to be. Im sorry I did not know they, like so many other companies, dont care about their reputation or customer service, not to mention producing a quality product. I would say they are actually misleading their customers by calling this product a washing machine.
We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?
Well Maytag, I have to say that I am very disappointed with your washer. When I put it on the bedding setting and try to wash a big load, it barely moves the load around. If you have a regular agitator to replace this useless one that is in this new washer I would like to have one. My laundry is barely getting washed and when you look inside the washer everything that is on the top stays on the top, not like the older washers where you could see that the laundry was getting sucked down with the proper agitator.
Bad decision, Purchased in 2013 a Bravos by Maytag. After 3 years, it sounds like a jet engine taking off. The bearing is failing, sad as Maytag advertises to be the best. In 35 years, this is our 4th washer, actually the 1st was a hand-me-down that lasted longer. Unfortunately, we thought spending more and believing that Maytag would last longer was a mistake. Cost to repair is over half of the cost, so we have elected to run to fail. Then replace the Maytag that should have lasted at least 10 years. Warning. Purchase at your own risk. DO NOT buy this machine or any by Maytag, could be the same results. Or it could be that they are manufactured under Lowes specifications. From all the complaints the Maytag repair technicians are working, not setting around as they advertise. Only blaming myself for the purchase.
Have a Bravo Quiet Series 300, does not clean clothes because on not enough water to wash with. Have to set it on Bulk to have it clean good enough. The way it agitate and rotate the clothes turns the wash into knotted pretzels (this also makes it harder to clean the clothes) which in turn makes the spin cycle vibrate badly. Cannot put wash in and leave because of this.
18 months old washer breakdown #6 - I purchased a new out of the box washer from Aarons model #MVWC7ESWWO and since Ive owned it, it has broken down repeatedly with the same problem - a water inlet valve. As a child seeing the commercial with the repairman with nothing to fix played a part in my purchase, I couldnt be more unhappy. With a family of five, there is laundry and not having a reliable washer does present a problem. I sent you this while waiting for the part to arrive from Sears. Sincerely, an unsatisfied customer.
I purchased a Maytag Bravos washer in 2009. I have had nothing but problems. Since, it seems that this washer was never tested nor perfected but just put on the market to sell to us, the consumers, the company does not care that this washer breaks down constantly. First the pump had to be replaced, then the tub was replaced. These were nothing compared to coins falling through to get caught in the pump and cause the washer not to drain. When I bought my washer, I also purchased an extended warranty not knowing that if the washer were to breakdown to many times, Maytag would refuse to repair under the service plan that I purchased because now they are telling me that by letting the coins fall through is abuse of the washer. Really so what they are saying is accidents will not be covered, I thought thats why we purchase insurance.Thank You, Maytag. I will never buy your product again.
I purchased a Maytag Bravo XL from Lowes. Ive had nothing but trouble with it since day 1. I called Lowes and they said the hose that was placed on it was the wrong hose because I cannot use the the BULKY Cycle. Its easily to off balance and shakes the house. Im continuously having to restart it, it just stops and blinks without any codes showing, on all cycles. I paid $1,000.00 for this washer and will not purchase another Washer with sensors. The life span of the digital washers without agitators are maybe up to 3 years, if that. My last washer was a Whirlpool Cabrio Top Loader and it did the same thing. No More for this mom of three children, the older generation of Washers lasted TEN years or more!!!
Dont buy their washers. Plain and simple. Will never ever buy Maytag again. This washing machine is garbage and I paid a lot of money for it. 3 months out and it had to have the entire circuit board replaced. I was assured that this was the issue. It has never cleaned our clothing, in fact, they come out twice as dirty and with soap. Weve used the Affresh, weve put as little as 1 tablespoon of detergent, weve triple washed several loads and still ended up having to wash them by hand in the tub. Changing the circuit board did nothing. Weve tried setting it to max fill (which it does) and everything still comes out the same. Its not the water, its not the water hook ups (previous washer worked great but was old, should have kept it). This is the worse product that Ive spent almost a thousand dollars on. Its a paperweight. On top of this, it twists your clothes into a mass. I expect companies to be honest about their products and provide what I paid for. How many times does this washer have to be fixed before you will call it a bad design? Im having to literally do all my laundry by hand for the last 8 months. I want my money back so I can buy a good quality product that works. I could have bought a $300.00 washer that would have done better then this. You want more proof, go read their Facebook replies to all their posts. Its all complaints about their washing machines. It would be nice for once to see a company fess up and say they made a design error. But that wont happen. Their money is more important.
CONSUMER BEWARE! The Maytag Bravos X is without equal the biggest disappointment I have ever had the frustration of using. What a rip off! Water goes in, water goes out and it makes A LOT of noise. That’s it! (That locking lid should have been our first clue.) Specifically, a normal load takes one hour. What you save in water you pay double for in electricity. If you place a folded pair of pants in the washer that’s the way they come out; folded. Two twin sheets and a small blanket come out of the washer with dry spots every single time. If I use liquid fabric softener the clothes come out spotted with it. And it is louder than the train. You would be 100x better off purchasing a washer at a yard sale for $25 than to throw your money away on the Maytag Bravos X. DON’T DO IT.
We purchased this washer from Sears. Its always been loud during spin, but the past couple months it has gotten VERY loud. It jumps around. Also, it tends to ball clothing and towels. It has been hard on my clothes and bedding. Many times I have to rewash towels and bedding, even jeans at times. I have been very unhappy with this purchase from day 1. It was not a cheap washer.
Maytag Dishwashers work great. It cleans well and appearance is very good. I have always trusted Maytag appliances. Its quiet running and also energy saver. If I had to replace I would stay with Maytag.
Maytag Bravos XL HE MVWB725BW. Washer was fantastic at first. Then about at 14 months old, the spin cycle starting making loud noises. Called Maytag, they promptly dispatched a repair service. The estimate to fix the washer was $531. The repair man stated Maytag does NOT seal the bearings from the factory. They only rely on a rubber washer, poor design. Maytag was unwilling to help with a washer with their name on it that failed at 14 months in any shape or fashion. She mentioned that Maytag has a 2-10 warranty on the motor only (which is non-existent, its electromagnetic). This will be the last Maytag that I ever intend to purchase.
Purchased the Maytag Bravos washer approx. 2.5 years ago. I cannot even begin to describe how disgusted I am with this washer. My clothes i.e. towels come out ripped on the edges, clothes do not get clean, shirts etc come out wrinkled no matter what setting used. It is not energy efficient because loads of laundry need to be washed twice if they are soiled (like our everyday jeans). Went back to the independent store where I purchased washer and was told to use only the bulky or gentle/delicates cycles to reduce rips in clothing. Such a complete waste of money, and it was not cheap!
Maytag Bravos 300 Washer - Dont buy this washer! This expensive washer has been the worst household appliance Ive ever owned. We bought Maytag thinking we were getting the best. NOT SO! We could have spent half the money and got a better washer. Maytag is a brand of the past. Ive had this machine about 4 years and its been a problem since day 1. There is no soak cycle but I knew that from the beginning. The problems Ive had so far are: Not enough water so items dont get wet and have to wash again, Terrible wrinkles, torn sheets and garments, items still dirty, getting louder & louder, and the most recent problem is the plastic from the top edge of the tub is now shredding and getting sharp plastic pieces in my clothes.
Neptune 4000 washer - Worst washer EVER! Two weeks after we bought it sounded like a jet engine during the spin cycle. They replaced the bearing parts. Only cost us 450 in labor. One year later, again the bearing but this time we insisted on full coverage. 6 months later, here we are again! Most expensive washer in the history of washers and this is a KNOWN issue - yet Maytag gets away with it while consumers foot the bill! Ridiculous! Never again will I purchase their product and make dang sure everyone I know stays away too and everyone that hears my washer is in shock that it hasnt injured something or someone. Its only a matter of time!
It leaves white stuff all over everything. You have to rewash or rinse black clothes at least twice. We have to clean the washer frequently or the clothes smell like mildew. I chose Maytag because I thought they were the best. Apparently, I was wrong and it was a mistake buying this.
I was so excited to get a washing machine. My excitement quickly faded two washes in when I noticed that the clothes were not completely submerged in water. I checked the handbook and it said that this is normal but at the end of the wash I still had clothes that were completely untouched by the entire washing cycle. The first couple times that the washer was used, I noticed that the water took a very long time to come out. It said it was sensing and then the water would come out in small spurts. When the wash actually started moving, wow the noise was abnormally loud. It continued to make said noise for the entire cycle. I could hear it everywhere in the house. I am so disappointed in Maytag. My father is of a much older generation and he chose this brand based on his past experiences...now I have to tell him its a hunk of junk. Save your money and buy an old fashioned machine.
I, too, am having major problems with my Maytag Neptune washer, much like many of the writers are. I am extremely disappointed in the Maytag corporation for putting out such an inferior product that it wont stand by. I wonder if a new class action suit could be filed.
The bearings and motor went out in less than 3 years. The warranty good - the dealer I purchased from Siano Appliance gave me credit to purchase another Maytag washer - which I had to purchase an additional warranty for $320. The new Maytag is less than 5 months old - the motor has been replaced and waiting on a tech now to fix it. It would not come on. SO in warranties I have paid over $640 and am still having issues with the new washer. The first time I purchased a warranty for 10 year - when the machine was replaced I had to purchase another warranty for that machine - now if I have to replaced this one that will be an additional $320. IS this legal?
I have had and worked on many washing machines over the years. The worst design and complete failure of parts to easily align in Maytag front end washers is nothing short of staggering. Creating a tension wire to wrap a rubber seal that requires Hercules to install and easily tears the rubber is beyond ridiculous. Avoid front end Maytag washing machines like the plague since they may cause it given the mold and growth from excessive moisture when the seals tear.
I will never buy another energy efficient washer again. My Bravos is supposed to save money and be environment friendly, but when you have to wash clothes more than once to get them clean, theres no savings. Ive tried different detergents, cleaned the washer, rinsed twice, added vinegar, baking soda and everything imaginable to get the clothes smelling fresh without any luck. I have had several items ruined because the bleach dispenser pours onto dry laundry. Im disgusted.
This Maytag bravo washing machine is the worst ever machine I have owned. I bought it new, and shortly after the 1 year warranty expired, I started having problems with it. I had a repairman come out. All he did was take out the trouble shooting guide, press a code, and wait. The machine told him that each function worked. Even though it did not work properly. He hid the trouble shooting guide inside the machine, so I cannot get to it. Now I have so many problems with this machine, that it takes me all day to do 1 load. This thing makes noises that I have never heard from a washing machine in my life. I would never buy another Maytag product, nor do I recommend anyone else to buy one.
Contacted their customer service by phone and email numerous times...sent photos. They did nothing on a major issue,,three year old washer..now junk. Side of washer is rusting out the metal housing on washer is compromised.
The door is worthless. I am the only washing machine user in my home and am gentle with my appliances. However over normal use, the washers door has cracked and has had to be replaced twice since it was purchased from Home Depot.
Maytag 765 Washer - What a disappointment after having a Maytag set for 2 decades only to get a new one that isnt worth much quality wise. 2 new washers in 2 weeks due to a ratcheting noise that they both have. The solution??? Have a third service call only to hear, replace it (which we did) or replace the transmission. The 3rd call coming up will be the same. What good is a new transmission going to fix it when the last 2 machines had New transmissions. Quality??? I dont think so. Oh, I had to buy the second replacement in order to get credit for the first one. This was at Lowes. Is there even a quality washer out there anymore?
Purchased a Maytag Atlantis washer at Lowes in 2004. Until recently it worked without any problems; however, the agitator never seemed to work quite right. Normally, an agitator rotates in such a way that the auger action of the vanes pulls the clothes in toward the middle and then down into the water such that you have a continuous cycle of clothing being pulled down the middle, agitated at the bottom, then pushed up the outside. This one agitated but the clothing would just go round and round in the tub. Everything managed to get clean enough, but clearly something was amiss. Recently, the spin cycle became loud. A rumble became a loud roar over the course of a few cycles. Then I noticed water on the floor coming from under the washer. The short story is that the center shaft seals had just worn out. After almost 12 years of use, thats not surprising. Whats surprising is that it had worked so long without any issues other than the agitator.I took it apart and, to my dismay, the water had gotten into everything so that some of the metal parts were hard to remove. After having determined what replacement parts were necessary, I ordered them, but then placed additional orders for parts that probably would wear out eventually. So I ended up doing a near-complete rebuild. Other than the difficulty of taking some of the parts apart, and removing/installing the tub springs, it was actually pretty easy. I have reassembled, and now it seems to work flawlessly... so far. About the agitator: I found that shims are used on the transmission shaft to adjust tension. Too much tension and the clothes just ride around the tub; like mine did. Too little tension probably results in the thing not agitating at all (I dont really know). Once the washer is apart its easy to set the tension (insert the shim washers) correctly.There is a clip that holds the shim washers in place on the shaft. It was really tight; somewhat difficult to remove. One of the shims wouldnt fit when I tried to reassemble. As it turned out, that was a good thing. My research on this model revealed the way to get the proper tension. My assessment is that whoever assembled this washer at Maytag (or whoever builds these) assembled it incorrectly! Another thing I found out - after I ordered/received parts, unfortunately - is that there are two types of tub/shaft seal sets for this washer. I ended up replacing the newer type seals with the older type. Everything fits, but I may be losing out on a newer, better design. Well see. Overall, I am very pleased and impressed with the longevity and reliability of the MAV9501EWW washer. I have had Kenmore and Whirlpool; neither of which was nearly as durable and reliable. I hope this is helpful to someone.
Maytag HE Top Load Washer - We bought our whole house lot of Maytag appliances 6 months prior to when we would need them, in Nov of 2015. There was a great Canadian Black Friday sale event special, so we purchased the whole lot at Home Depot thinking we had got a great deal, however back then there were very little reviews on the washers, as they were fairly new. This is the absolute worst washer, I have to pause the washer after the water level that the sensor allows finishes and add at least a bucket more of water to cover the clothes and clean them properly and rinse them twice to make sure the residue from the soap gets washed off (I use HE pods, so not using too much soap). Certainly not what you would expect when you buy a high-end appliance. Im going to replace it, but I cannot even try to recoup any money back, as I couldnt/ wouldnt be able to sell it to anyone knowing that it is just garbage!! You would think that a high-end appliance company like Maytag would admit that this appliance is a mistake and offer the consumers that purchased this junk a credit towards a washer that will do what is expected!! Think about it Maytag... you have lost a lot of future business by ignoring the fact that this machine is not what you advertise as a company that stands behind their name. I am sure to tell everyone that I know about the disappointment in this product. I have a friend that has a LG HE washer and it works great... so no excuses about water consumption regulations... its just not designed properly!!
After less than 3 years the interior lip of the machine is rusting. I found this when I was cleaning the interior of the machine because my white clothes were coming out with black soot on them. I can estimate that bleach was used in the dispenser 3-4 times tops over these 3 years. Very disappointed in the equipment. Ive submitted a complaint to Maytag with hopes of a favorable response. This should not be a warranty item...its defective design.
Does not clean laundry, leaves dry untouched spots, all my clothes look unwashed & the rinse is terrible, leaves dirt on clothes due to little water in cycle. Im a senior on fixed income. I cant buy another machine.. I called Maytag within a couple of weeks of using washer. They told me We have No guarantee for Customer Satisfaction. This is a complete scam on their part. If I could of afforded a Lawyer I would of taken them to court. They knew what they were selling & somehow got away with it. Give the people what they pay for, not the Bravos piece of Junk. Can only wash on 1 cycle to get wet wash. But paid for other useless cycles. Who made this machine & who allowed it to pass to the unfortunate Consumers. If anyone can help getting Payback from Maytag, Please let us know... Better business Bureau should get after them.
Neptune washer maxima XL steam - Our machine is only 2 years old and we feel the soap dispenser is defective. That little door inside to choose either liquid or powder is not flush with the basic cup and to make matter worse, there is a V shape hole at the bottom of that little door. Meaning, fill it up, and while you are looking for the softener in your closet, all the expensive liquid HE soap is on your floor! And when you close the door, if you wait for starting the load, all the soap goes into that rubber gulley instead of being sent over the clothes. I just got off the phone with them, they wanted to send a technician AT MY EXPENSE - when I do feel it is a deign mistake, not a use/abuse on my part. I proposed instead to send them a picture. They refused. I proposed to send them the soap drawer, they refused as well. I will never buy Maytag ever again and dont recommend to anyone to go to this Brand name!
I have had this washer just a little over a year and the sensor panel went out... For $600.00 it should not break right after the warranty goes out. Buyer Beware.
In October of 2011, I purchased a $1,199 Maytag Bravos Washing Machine. It recently started making a really loud noise during the spin cycle (REALLY loud). I had a local appliance repair guy come and he told me the main tub bearings are bad, sealer is defective and that it would not be cost effective to fix it.I called Maytag and they offered to sell me another one for $839. I am very dissatisfied that I only got 4 years out of a $1,199 machine!!! Ridiculous!! I wouldnt mind a minor repair that cost a few hundred to fix... I get that. But for it to be junk in 4 years... I have a hard time with that for the price. My appliance guy said it was junk when I bought it. Year ago, you got 15 to 20 years out of a good washing machine. Now... I buy a high end machine and it lasts 4 years. And why would I spend another $839 for the same piece of junk!!! That would be throwing good money after bad. It is not going to happen. I promised Maytag that I would post as many reviews about their product as possible... so everyone can know that they make a lousy, defective product and charge a very high price for something that will not last. Dont buy it!!
Theres always a problem with this thing. It doesnt clean the clothes, its always off balance, and now it leaks from the bottom side of the machine in the clean washer cycle. Its only 2 1/2 years old. Should of listened to the guy who fixed my old machine. Dont get a Maytag!
I got no help whatsoever. I will never buy in Maytag again. My washer has had 3 problems in 1 year. They tell you that they will send someone out the next day but they dont come until 4-5 days later.
Well I must say I concur with all previous posts. I just replaced my Bravos with a Samsung after my jet plane of a washer died. My repair guy said it was not worth it to fix it. I had already replaced the shocks two years ago but I did have mine for 8 years. I have had the same problems as previous posts - rust, smell, holes, broken, too expensive! Hello to Samsung!!
Purchased a Maytag based on previous models that worked. Now when I do a load of wash, no matter how large or small, the clothes are still wet after the full spin cycle is finished. This has been going on for a few months. There are only two adults so the machine is not in constant use. We have had the machine 9 years and frankly would never buy Maytag again.
Washer needs new transmission at only 3 years old! Maytags 10 year part replacement doesnt cover it. The company actually asked why I didnt purchase extended warranty, I thought I didnt need one. Bad bearings, it doesnt wash the clothes clean, $400 to fix it. Needless to say Im buying a new washer and it will not be a Maytag, worthless piece of scrap!
The bleach dispenser will dispense bleach BUT it is full of water after each use. The dispenser is flushed with water by the machine at the engineered time in the cycle. The warranty service companies want me to pay around $300 ($100 + $70/ hr) for them to work on it. I have to use a measuring cup and pour water into the dispenser until it begins to siphon out. Stop pouring, and the dispenser will be empty for the next addition of bleach. The washer is allowing water to partially fill the dispenser AFTER the bleach has been flushed/siphoned out into the load of clothes. If the flush water were completely shut off after flushing operation, the dispenser should be empty.
I purchased a product less than one year ago. The clothes are getting snagged in seam on interior of the front panel. I went back to the store and felt the same gap in the seam on the panel on a floor model, so I know it is not just my machine. I called Maytag service and a representative acknowledged the problem but also said that if there is no fix for it, I would be charged for a service call even if no part was replaced- quite a contradictory statement. She said she doubles as the Complaint Department. If this is a manufacturing defect, it should be replaced. The front panel should be recalled.
Clothes are never submerged in water. Clothes come out worse than when they went in. Every review and complaint mentioned is dead on! This Bravos XL is a piece of crap. Stay away from lying salesmen from HH Gregg. And stay away from Maytag. Perhaps we should all get together and file a class action lawsuit! And donate all monies, washing machines and dingy clothes to charity!
Washer is noisy and water does not saturate clothes on normal wash. Have to use sheet setting for small or large load. Washer changes gears and it is so loud and clanks like something is falling apart.
I purchased this washing machine from Home Depot in 2012. I am amazed that it lasted this long after reading the reviews on here. It will not drain water, it will not spin. I see many customers bought the same washer and are having multiple issues. When will Maytag recall these machines? Overpriced and unfair to consumers to sell something that is broken or not reliable.
For years I wanted a top loading Maytag washer. Last year I bought one at the cost of £720 plus VAT. Started using it last July and in November this year it broke down. The company I bought it from said, Sorry, youre out of our warranty... Really! Here’s some people who might fix it. Eventually Hotpoint took it on and honored a two year warranty. Since November I’ve had an engineer out twice. Still isn’t working. Won’t replace it because it’s now discontinued, so more parts ordered. Engineer advised me to go buy another washer. Thanks Maytag for totally disappointing me in what I thought would be my perfect washer. I will continue to email etc and hope that someone will help me. No point in phoning because no one listens. MY OPINION - DONT BUY AMERICAN PRODUCTS IN THE UK AS NO ONE CAN REPAIR THEM PROMPTLY IF AT ALL.


