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Maytag Dishwasher Troubleshooting
Maytag Dishwasher Troubleshooting

Maytag Dishwasher Troubleshooting

If you're looking for help fixing your Maytag Dishwasher, look no further! Our comprehensive Maytag Dishwasher Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.

Maytag Dishwasher Not Starting or Not Operating 
There are several reasons why your Maytag dishwasher not starting or not operating: 
control lock is on 
dishwasher is in sleep mode  
delayed wash option is selected  
door is not completely closed and latched  
water supply is not turned on   
the power needs to be cycled to reset the dishwasher 

Has a delay wash option been selected? 
A delay wash option runs the dishwasher at a later time or during off-peak electrical hours. If the delay wash has been selected, the dishwasher will not run until the delay time is reached. 
To Turn Off the Delay Wash Feature: 
Press CANCEL/DRAIN to cancel the delay. 
Press START/RESUME to start the cycle.  

Is the door completely closed and latched? 
Make sure that the door is completely closed and latched. A lower dish rack that is installed backward can also cause the door to not latch properly.  

Is the water supply turned on to the dishwasher? 
Make sure the dishwasher water supply is turned on. See installation instructions for your model if you are unsure how to check this. 

How to reset the dishwasher: 
Much like a computer, resetting the dishwasher control can sometimes solve the issues you are experiencing. To reset the dishwasher control panel, it needs to be disconnected from the power source for one minute. If your dishwasher is plugged into an outlet, simply unplug the unit for one minute and then plug the unit back in. If the dishwasher is hard wired to the power supply, turn the breaker off at the home electrical panel that powers the dishwasher for one minute and then turn the breaker back on.  



Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

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Maytag Refrigerator Prices, Maytag Range Prices, Maytag Washer Prices, Maytag Dryer Prices, Maytag Microwave Prices, Maytag Dishwasher Prices,

Related Pages:
dishwasher quotes, dishwasher installation near me, dishwasher replacement, residential dishwasher system, residential dishwasher repair,


Maytag Dishwasher Troubleshooting

Maytag Dishwasher problems

Maytag Dishwasher broken

Maytag Dishwasher issue

Maytag Dishwasher difficulty


Product Reviews:

I bought a Maytag washer, dryer, and a dishwasher from Home Depot. It has
I bought a Maytag washer, dryer, and a dishwasher from Home Depot. It has only been a year and 1/2 and the washer has already broken down. Maytag wont help and neither will Home Depot. We are two elderly ladies (sisters) that used it once or twice a week. I feel we got ripped off. We cannot afford parts, labor, or a new washer. This product needs to be pulled. And Home Depot should not sell anything that is not a better quality. I trusted both companies and am sorry I did. Thanks.
Published: September 21, 2011
Lilli of Willis, tx
Source: consumeraffairs.com

My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, insid
My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, inside the control panel on the top of the door. This was very alarming as it filled the house with smoke and caused some fire damage on the bottom of the countertop also. This could have easily caused a house fire and is very disturbing. When I called Maytag, they say this model is not recalled. In my opinion it needs to be. This is a huge accident waiting to happen in other peoples homes. Please beware. If the countertop would have caught on fire entirely, the house would have gone up in flames.
Published: July 15, 2015
Maxine of Meridian, ID
Source: consumeraffairs.com

Just like most of the other consumers, the control panel on my three year o
Just like most of the other consumers, the control panel on my three year old Maytag dishwasher (MDB 6701AWW3) has failed for the fourth time. The cost of repairs and extended warranties has now far surpassed the original cost of the machine, which was $400. Today when I called Maytags customer service, I was offered another extended warranty for $316.05 for one year. I suggested that there was a defect in design but was assured that this was probably due to use of the machine. I guess if I left it as an unused space filler, it would last forever. They commiserated with my frustration. Never again will I purchase this brand.
Published: July 18, 2013
Pat of Massapequa, NY
Source: consumeraffairs.com

We purchased a Maytag dishwasher, Model #MDB7749, in the belief that it was
We purchased a Maytag dishwasher, Model #MDB7749, in the belief that it was a quality product. Many initial reviews were positive. Unfortunately, that decision was a mistake. The washer is only three years old and the control panel has failed. We are unable to select wash cycles. It defaults to Auto Clean/Heated Dry only. The washer has been lightly used.An online search found numerous complaints for control panel problems with this Maytag dishwasher. Please check ConsumerAffairs, Amazon, or Maytags own Facebook (Maytag was forced to create the Facebook page in 2010 under a mandate from the Consumer Product Safety Commission after a recall of dishwashers for fire hazards) before making any decision to buy a Maytag/Whirlpool appliance. It would also be wise to purchase an extended warranty.Our Whirlpool clothes washer failed after 5 years (bearings + controls). We cant afford to replace a major appliance every three to five years. The estimated cost to repair the dishwasher is $300 - $400. Maytag/Whirlpool customer service is indifferent to helping its customers. Its disappointing to see a made in America company produce such poor quality products and not support them.
Published: July 20, 2016
Jeffry of Delaware Water Gap, PA
Source: consumeraffairs.com

Not long after dishwasher MDB7609AWB2 was out of warranty the START switch
Not long after dishwasher MDB7609AWB2 was out of warranty the START switch on the keyboard would not work. Called dealer and they sent someone out to check for a charge not quite $100. Could not fix it so said it needed a new control panel which with labor was almost $200. Doesnt work so get it fixed. Now less than 3 years later the same thing has happened - wont start. Lousy engineering and part probably made in China to save Maytag money, I feel is the cause. This is happening over and over to those of us who purchased in good faith what used to be a reliable product from a reliable company.
Published: June 17, 2015
Helen of North Ridgeville, OH
Source: consumeraffairs.com

It is quiet and cleans well but thats where it ends. We have had it a littl
It is quiet and cleans well but thats where it ends. We have had it a little over a year now, after just a few months it started leaking, fixed under warranty. Now one of the upper rack tracks is broken, it was held together with three very flimsy welds, hopefully will be getting it fixed soon. We are going to wait and see what other kind of repair it will need, I think we would have been better off to just buy a cheap dishwasher!
Published: November 21, 2018
Michael of Nicholasville, KY
Source: consumeraffairs.com

Maytag MDBH979SAM1 w/ Steam - I purchased this dishwasher Jan 2014 as a scr
Maytag MDBH979SAM1 w/ Steam - I purchased this dishwasher Jan 2014 as a scratch or dent at the Sears Outlet. The dishwasher worked great until 4-5-2015. About 3 months after the warranty ran out I called Sears and asked if there was any extended warranty coverage since I used the Sears card. They said No, but recommended I call MasterCard since my card had the MC emblem. MC says that they do extend the warranty up to 12 months. I just filed a claim and hopefully will get a paid for repair. So, if you used a credit card, you may have a warranty extension like me. Check it out. 2 stars because the dishwater is a great unit except for the control board. What a shame Maytag.
Published: April 7, 2015
John of Polan, OR
Source: consumeraffairs.com

We purchased Maytag Dishwasher MDB5601AWW/46171101NP when we built our new
We purchased Maytag Dishwasher MDB5601AWW/46171101NP when we built our new home. In the last several months, water was leaking out onto the floor. We called Maytag and they told us there was a recall on the heater element and that they would send the part out. We made sure they knew the reason for our call--TO REPLACE THE GASKETS!. Maytag contacted a local authorized repair person. When they called to set up appointment, my husband reminded him about the gaskets. The guy showed up without gaskets, saying Maytag didnt put it on the order! We called Maytag to set up another service call. The guy showed up again today without the gaskets. We were told they had to be ordered and that he would have to come out again! Three service calls for one issue! Aside from this, the circuit board has never worked right. We push the correct buttons, but never know what kind of cycle we will get. We learned to live with it. Our bottom racks are melted as well as the sides of the dishwasher. Now that we know about the heater element being defective, this may be the cause of the bad gaskets and melted racks. It will cost almost $300 just to replace gaskets, and yes, we have to pay a service call for it when it could have been done in the first place. We called Maytag to complain and were told that replacing the gaskets always takes two service calls--one for diagnosis and the second to put in part. They said they dont take the customers word for it when we tell them whats wrong!
Published: March 31, 2016
Yvonne of Girard, KS
Source: consumeraffairs.com

Our 3-year-old Maytag Quiet Series 300 dishwasher continues to have problem
Our 3-year-old Maytag Quiet Series 300 dishwasher continues to have problems, especially with electronic keypad, which we had replaced (exactly) 1 year ago. The issues are: currently (and previously) not filling water; leakage around gasket, which we replaced twice. I read in other related posts that fire hazard has been flagged as a potential problem. Im not surprised as I cant tell you how many times this machine has gone through the motions (cycles) of appearing to clean, then we discovered that it has not cleaned anything, despite being very hot (and dry) inside the unit. Stay away from this brand.Multiple service calls and replacement parts we incurred at our own cost, in addition to many episodes of inconvenience to our family.
Published: October 11, 2011
Mati of W Stockbridge, MA
Source: consumeraffairs.com

I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 whe
I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 when it smoked and almost caught fire in the middle of the night! Luckily, I have a GFI circuit breaker and it shut the dishwasher off before it burned my house down. After researching on Google, I found out that my dishwasher had been recalled as a fire hazard, and I was never notified by Maytag. I called Maytag from my house phone and the automated system knew my name and address immediately just by me calling -- so they could have easily notified me but they chose not to.I ended up getting a voucher to purchase a new dishwasher (model: MDB7709AWB2). The one year warranty has literally just expired, and the Start/Resume, and the Cancel/Drain buttons no longer work. The replacement parts from Maytag cost $212.37, and that price does not include the price to get it installed from a service technician -- add on another $100-$200 depending on where you live. This is a known problem, and seems to repeat yearly! Another annoying thing about this dishwasher is the wheels on the racks. They dont glide easily and they constantly get off the track. I hate this dishwasher and I will never purchase another product from Maytag/Whirlpool/Jenn-Air again!
Published: April 6, 2012
Leslie of Glastonbury, CT
Source: consumeraffairs.com

Weve got a 3 year old dishwasher thats stopped working. First some of the l
Weve got a 3 year old dishwasher thats stopped working. First some of the lights on the control panel wouldnt light up, now only one light will light up and it wont start at all. Maytag would be better served to stick with the older mechanical switches and settings if it cant manufacture reliable electronic control panels.
Published: July 23, 2014
H of Leesburg, VA
Source: consumeraffairs.com

My husband and I bought a Maytag dishwasher, Stove and Fridge. We were very
My husband and I bought a Maytag dishwasher, Stove and Fridge. We were very reluctant because at our prior home we had Maytag appliances and they kept going out. Against our better judgement when we moved into our new home we decided to go with Maytag once again. First the dishwasher front panel stopped working. We had it replaced and it cost over 250.00 with replacement part and labor. Not a week later went by when our Fridge went out, that cost us another 300.00 plus to fix. Keep in mind we had only had these appliances for about 14 months. Less than a year of replacing the dishwasher panel it has gone out again. This is very frustrating and expensive. I dont usually write comments, but felt the public needed to know that Maytag has poorly made appliances. I recommend you spend the extra couple of hundred bucks and buy the better brands and warranties. Thank you.
Published: November 5, 2014
Carolyn of Farmers Branch, TX
Source: consumeraffairs.com

Last year we replaced a Maytag dishwasher which had a faulty control panel
Last year we replaced a Maytag dishwasher which had a faulty control panel after just a few years of light use (There are just the two of us). It was going to cost almost as much to repair it as to buy a new dishwasher, so we opted for an $800 model (MDB8959AWW6) with a control panel across the top of the door. There had been a recall on that first Maytag for the heating element or something, so we decided to put the credit towards a machine that would last us for years, we hoped!We have been in this house for 18 years and the original cheap builder-installed dishwasher lasted for 12 years. In fact, there was nothing wrong with it when we replaced it with the last one. Whatever happened to the lonely Maytag repair man? We did not buy an extended warranty, but I can see now that probably these things are only meant to last the lifetime of the warranty.We are semi-retired and cannot afford to have the dishwasher repaired, so it will be a decoration in the kitchen from on. Never ever will I recommend Maytag to anyone! One bad experience should have been enough, and we probably would not have bought a Maytag again had it not been for the credit we got for the product recall on the last one!
Published: November 1, 2013
Diane of Ponte Vedra Beach, FL
Source: consumeraffairs.com

So we purchased a whole package in sept 2014 for our newly constructed home
So we purchased a whole package in sept 2014 for our newly constructed home. In Nov we received the CO and thats when everything was finally professionally installed. After its first wash the dishwasher broke and there was a flood in the house and soaked 20% of the newly installed high quality cabinets. We cleaned up everything and called Maytag to have someone inspect it to see what needs to be fixed. The gentleman came about a week or two later and said that the machine isnt worth fixing and to try to get Maytag to replace the whole machine, but he still listed all the parts that were needed to fix it. We tried calling Maytag and said what the repairman said but they said he must fix it and they will not provide a new one. So we wait for the parts and no one calls us. We follow up with Maytag and they say theyve ordered the wrong parts so it will take longer. We try calling the repair man and he doesnt call us back.Then call Maytag again and get them to call the repairman to see why he doesnt answer us. They told him to call us twice and every time he tells Maytag that hes called us and we dont pick up. So we tell Maytag hes lying, the repairman hasnt called us for weeks and Maytag doesnt give a **. And seems like this repairman is freaking lazy and doesnt want to work, even if hes paid for it. You know whats happening now? Chargeback! Thats right Maytag, screw you. When I do another house I will never buy Maytag again! Horrible service and a very defective product. I thought we were paying for quality!! They lost a customer that is faithful and doesnt mind paying extra. Hope everyone can take this into consideration before buying. I wish I wouldve seen these comments before...
Published: January 16, 2015
Gabriel of Hoedown, FL
Source: consumeraffairs.com

I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic
I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month; the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150.00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO support from Whirlpool. They told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450.00 boat anchor. The retailer purchased it from feels bad and is offering me another manufactures machine at a reduced price. Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.
Published: August 1, 2013
Bob of Amarillo, TX
Source: consumeraffairs.com

Im another Maytag dishwasher dissatisfied victim. The control panel stopped
Im another Maytag dishwasher dissatisfied victim. The control panel stopped working within 12 months and replacement stopped working after one year, which they say is not covered under the warranty. They make rubbish which are disposable and have lifetime of one year.I feel we have to stop Maytag misrepresenting their garbage and basically defrauding us by selling substandard items to unsuspecting consumers. If you have been victim of Maytag lets join together. I would like to start a group to take a class action lawsuit against Maytag. I am very angry and feel they have to be stopped. All Maytag says in response is to try to sell me a one-year insurance. With the rubbishy quality of their products, they probably make more money from selling insurance than their substandard equipments.
Published: January 18, 2012
Medi of Irvine, CA
Source: consumeraffairs.com

I purchased a Maytag dishwasher at Home Depot in Roanoke, TX on 07-14-2011.
I purchased a Maytag dishwasher at Home Depot in Roanoke, TX on 07-14-2011. Model Number: MDB7749AWB2Serial Number: F12604431Unfortunately, Ive just been obliged to open my third service call on this new dishwasher. The first service call was made in August 2012, just outside of the first year warranty period to repair a wire which had come loose in the control panel, making the dishwasher inoperable. The second service call (May 2013) was to replace the front panel housing and touch pad which had broken off at the screw-mounts holding it on to the door. As the handle to open the dishwasher is part of the front panel (which must be pulled out pretty hard to open as it does not have a latching mechanism) screws set into unreinforced, thin, plastic posts holding the panel to the door seems like a serious design flaw.The third service call which I placed last week (August 2013) is to address the fact that the dishwasher has become completely inoperable with no lights on the front panel and is completely unresponsive. To say the least my experience with this product (and by extension the Maytag brand) has been a serious disappointment. I guess the reason I no longer see those TV commercials with the lonely Maytag repairman is because these days hes actually really busy fixing broken down ** Maytags. I will never, ever buy any Maytag or Maytag-family brand appliance ever again.
Published: August 12, 2013
Nick of Justin, TX
Source: consumeraffairs.com

I own a Maytag dishwasher - it is a few years old now. I first filed a comp
I own a Maytag dishwasher - it is a few years old now. I first filed a complaint in 2011. We have had it repaired several times - the control panel keeps breaking. Why is it that my grandmothers old dishwasher worked for 30-40 years and now you are lucky if you can get an appliance that works for a year without breaking? This planned obsolescence is ridiculous. Do not buy Maytag products - hit them where it hurts - in the wallet. They used to build quality products, but not anymore. I contacted the law firm in California that another person had listed as they have started a class action lawsuit. Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 - if you are having atrocious problems with your Maytag dishwasher (they mentioned Fridgidaire, too) - because of the control panel, please call. The company wont fix the issue unless they are forced to.
Published: July 15, 2013
Becca of Strafford, NH
Source: consumeraffairs.com

I purchased a Maytag dishwasher four years ago and it has been serviced six
I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.
Published: July 29, 2016
Robbie of Swanton, OH
Source: consumeraffairs.com

I purchased this high-end dishwasher 7 years ago and 3 years of fairly ligh
I purchased this high-end dishwasher 7 years ago and 3 years of fairly light use, the control panel on the top would operate sporadically or not at all. Called the dealer who sent out the repairman that installed it and had to replace the control panel to the tune of $300 once the labor was included (took 2 visits as he had to order the part, so 2 trip charges). Now 3 & 1/2 years later, it is doing it again!! A call to Maytag and then a transfer to Whirlpool customer service got me nowhere. They said there were no recalls or documentation for problems with the dishwasher. Really??? I see lots of complaints on this problem with very similar Maytag dishwasher models. They would not send me a new part at no charge as a result but offered to set up a service appointment for me so I can spend another $300 (probably higher now after 3 years) and would register my complaint. Thanks for nothing!Doing that would turn my originally $900 dishwasher into a $1500 one with the result that it will probably fail again in 3 years. Absolutely ridiculous customer service. I saw a YouTube video on taking it apart and applying silicone around the ribbon connections as others have done in the hopes I can get it working again for a while as I dont have the $$$ needed to replace it again on a retired fixed income. :(
Published: June 14, 2016
KS of Janesville, WI
Source: consumeraffairs.com

We purchased the Maytag dishwasher model # MDB4949SDZ almost one year ago.
We purchased the Maytag dishwasher model # MDB4949SDZ almost one year ago. Since the beginning there has been a smell to our drinking glasses when we put drink in them...smells like boiled eggs. We have always used Cascade dishwasher pods, but suddenly our dishes were being left with a gritty feeling film on them and I had to run them under water to rinse them after taking them out of the dishwasher. This model showed on Lowes website that it has a food grinder, but it cannot even get rid of a single kernel of corn that might get left on a plate. After a load is completely washed and you open the door, there is a strong smell of detergent. If you run an EMPTY dishwasher with NO soap it creates an abundance of suds like there is still soap all in the tub!!The repairman came out and called Maytag and they ran a diagnostic check on it and it said everything was okay. He said to run a cup of white vinegar through it and I did. It didnt help. Still lots of suds being produced when I run a cycle with NO dishes and NO soap!!! He said the food grinder doesnt actually grind or dispose of small particles of food, just grease!! What?!!!! We had to PAY $92 for the service call even though it is still under warranty just because the repairman and the Maytag guy on the phone couldnt figure out why this dishwasher is a hunk of junk!!!! Also, the top rack has clips on the side to lower and raise the rack. The outer sides of the top rack will only hold smaller glasses because these clips get in the way. I hate this dishwasher so much!!! My 18 year old Kenmore ran like a charm until Hurricane Harvey flooded our house. I will never buy a Maytag appliance again!!!
Published: February 21, 2019
Tracie of Nederland, TX
Source: consumeraffairs.com

The control panel of my dishwasher is malfunctioning. I looked this up onli
The control panel of my dishwasher is malfunctioning. I looked this up online and ran into a recall for the heating element. Sure enough, my dishwasher is effected. I asked why I was not contacted. First they made up a story as to not having my contact information. This is simply not true, as I purchased the dishwasher directly from Maytag. Three years ago there was another recall and the heating element caused another problem so Maytag replaced my dishwasher.If a heating element overheats, it seems to me that a short-term affect could be overheating the control panel, causing it to malfunction. I read through a few recent complains and would also like to inquire about having this issue looked into by the Consumer Affairs.
Published: November 7, 2011
Sue of Columbia, SC
Source: consumeraffairs.com

Purchased Maytag dishwasher two years ago from Home Depot. It worked for ab
Purchased Maytag dishwasher two years ago from Home Depot. It worked for about six months before it would stop working. When adding a dish after initial start would cause the unit to just die. After unplugging unit for a day the start/cancel drain buttons will flash. After reading online about a demo mode have tried and gotten it to work periodically. I continue to read online and have found there is a diagnostic mode. The settings are in a schematic packed with the unit. I found mine written in French (part #W10321879A). I called Maytag/Whirlpool and asked for the English version. They could not and would not provide me with part #W10321878A the English version, a single sheet of paper. They will only provide to a licensed repair technician. I am only asking for what should have been included in the original purchase. I paid $850 for a dishwasher that is not chump change. I know the control panel is bad but I would like to use it until the new part arrives. I think I may return the control panel and take my losses and go buy a brand that is not owned by Cesspool (Whirlpool).
Published: March 2, 2016
Randy of Somonauk, IL
Source: consumeraffairs.com

Perfectly great, cleans anything, not terribly quiet, but results are more
Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.
Published: February 24, 2016
Carolynn of Warrensburg, NY
Source: consumeraffairs.com

Just like so many others, our Maytag 300 Quiet Series, just 2 years old, ha
Just like so many others, our Maytag 300 Quiet Series, just 2 years old, has a malfunctioning control panel. Repairman told us this has been an ongoing problem with Maytag dishwashers. Steam/water gets into the control panel.For a while it worked on and off and now it is dead. I am saving up to do the repair, but in the meantime the dishwasher sits idle.
Published: September 24, 2011
Lauren of Pittsford, VT
Source: consumeraffairs.com

Purchased a Maytag dishwasher from Best Buy. We did not buy the extended wa
Purchased a Maytag dishwasher from Best Buy. We did not buy the extended warranty from BB because there is a warranty with Maytag. After 4 months of use the washer stopped working. We were unable to return it to Best Buy because we exceeded the 2 week return policy and needed to rely on Maytags 1 year warranty. It took over 2 weeks to schedule a repair and he was unable to fix it, it needed an entirely new Control Board and UI panel. 3 weeks later he returned with the new parts. It worked for 10 days with the NEW Board and panel, it has now stopped working again. We are not able to replace it due to the California Lemon Law which allows a company 3 opportunities to fix it before replacing. Next time I will purchase the Best Buy warranty so I can replace this Maytag LEMON.
Published: March 13, 2022
Theresa of Culver City, CA
Source: consumeraffairs.com

I purchased a Maytag dishwasher (Model No. MDB8949SBWO) in September of 201
I purchased a Maytag dishwasher (Model No. MDB8949SBWO) in September of 2013. Within the first year (and under warranty) the control module failed. The dishwasher is now almost two years old and the second control module has failed. From other postings it is obvious that Maytag has a known defect in their control units. To replace control modules on an annual basis makes this an extremely expensive dishwasher to own.
Published: August 6, 2015
J. Clayton of Scarborough, ME
Source: consumeraffairs.com

One year ago I bought a Maytag Micro-wave and a Maytag dishwasher - big mis
One year ago I bought a Maytag Micro-wave and a Maytag dishwasher - big mistake. I should have done some homework. I had problems with the dishwasher since the day it was installed. I should have suspected something was wrong when it was delivered. I opened my front door and there stood a deliveryman holding my dishwasher in his arms. He said, Where do you want it? I couldnt believe he could be carrying it by himself, especially since it took three of us to move out the old Thermador which by the way was still working just fine after almost 30 years. But my wife insisted on a new washer for her new kitchen. The Thermador was actually made of steel. The new Maytag was made of plastic even the motor. It had some steel and copper parts but mostly plastic. I dont think it weighed forty pounds. The problems began the first day with leaks through the door and under it. I suppose eight or nine service calls happened in the next 3 months. The factory service men were different each time and each had their own guess as to what caused the leaks. Over time they replaced all the parts that could be leaking some of them twice, because subsequent servicemen discovered that a previous service man had installed the wrong parts. We often had to wait several weeks because replacement parts were not on hand, and would be ordered and shipped directly to us. Then we would have to schedule another service call, only to find out the wrong parts came - more delays. One service man told us we were using the wrong detergent, even though it was the detergent and spot-free rinse that came with it. Another service man removed the door cover so he could watch to see where it was leaking when it operated. He said the soap was foaming too much and flooding over, so we had to try another brand of soap, even though by now we had accumulated three other brands that were just barely used. The service men never did fix the problem. It took much experimentation from my wife to stop the leaks, which meant we could only use a fraction of the recommended amount soap. By now we were using so little soap that the dishes always came out dirty. So our choice was mop up a wet floor or have dirty dishes every time. Most of the time now we wash the dishes in the sink. One service man said in Maytags effort to make the dishwashers more efficient, and less expensive to build that the motor and pump were way under powered, and everything was made from petro-chemical by-products (cheap plastic) and that we should invest in the extended warranty. Its cheaper than paying service calls when the warranty runs out soon. What we should have done was exchanged it for another brand. My wife said had she only known, we would have never replaced the old Thermador which will be my next dishwasher. As for the micro-wave there are many things I dislike about it especially the rectangle glass tray which is extremely awkward to remove and replace each time you have to clean out crumbs and spills which happen often. The timer on/off bell is way too quiet with no volume control. The message and operation display is difficult to understand. And to top it off the cheap plastic handle broke one week after the warranty ran out which I found out that its less expensive to buy a whole new door than pay for parts and a service call to repair handle. Maytags track record made me not want to deal with service dept. again. I will probably be money ahead to trash the two appliances, start over and do some homework and maybe buy a European made appliance. I know German technology is not all about profit making, but quality, reliability, durability. I hate to sound un-American but greed in American corporations will be their downfall.
Published: July 21, 2013
Pat of Layton, UT
Source: consumeraffairs.com

This dishwasher is reliable and has NEVER had any repairs. It cleans fairly
This dishwasher is reliable and has NEVER had any repairs. It cleans fairly well, but I do wash off dishes before I put them in. The one complaint I have is sometimes the dishes smell funny after washing. I think it may be our water though. I also like that there is room for oversize dishes and glasses on some of the racks. Overall, I would buy it again.
Published: January 29, 2018
Anne of Portland, OR
Source: consumeraffairs.com

We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty ex
We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty expired the touch buttons went on it. If you selected normal it would opt for something else like rinse only. We researched online and my husband followed instruction online to take the door off and seal the moisture to prevent this from happening. This worked for about 2 months and now back to the same thing. We paid $500 for this and just living with the problem for now. All we can do is warn others.
Published: May 23, 2015
Judy of Williamsville, NY
Source: consumeraffairs.com

I purchased a Maytag dishwasher in 2013 and the control panel needed replac
I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.
Published: February 19, 2015
Scott of Shepherdstown, WV
Source: consumeraffairs.com

The serial number is MDB8979SBWD. Just a few months before warranty expired
The serial number is MDB8979SBWD. Just a few months before warranty expired the buttons were being flaky. Eventually it would not start. We brought it to the dealer because they wanted $150 to come to the house. They replaced the front panel. It lasted less than a year and stopped working again. Being out of warranty and being a technician I took off the panel and saw that there was no insulation in so the humidity would build up. The wires in the ribbon wire were corroded. I looked up the price of the panel and it was $150. The dealer wanted $150. I did not want to replace it because of the possibility that was not the only problem. We paid $400 for it on sale, (a mistake I know better than to buy stuff on close outs.) FYI to get the dealer to deal with it it would cost $300! From reading these complaints this panel seems to be a real problem with this and Maytag is not supporting this LEMON. I see a lawsuit here. Too bad Maytag is only out for profit. What is disappointing is that Maytag is owned by Whirlpool. Whirlpool has or used to have good appliances. We had a microwave that lasted 15 years and our last dishwasher that lasted 15 years. We will never buy Maytag or Whirlpool again. Maytag is junk. The dishwasher is probably ok except for the panel. Shame to get rid of it for that but unless I can bypass it that is what we will have to do. $150 is too much for a gamble and it seems that panel is a problem so it probably would not last long anyway.
Published: June 11, 2015
kevin of Forest Knolls, CA
Source: consumeraffairs.com

I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 20
I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 2010 and 2011, it had dead control panels. The first time, it was under warranty. The second time, it was not, and I purchased a costly service plan to have it repaired. Now, 2012, its dead a third time. Maytag tried to tell me that I could purchase another plan for $289. I informed them that for that cost, I can replace it with a dishwasher that doesnt require costly service plans and yearly repairs. They informed me that their parts only have a 30-day warranty. If theyre not willing to stand behind their products enough to admit that one is faulty, then Im not willing to stand behind them as a company.
Published: December 3, 2012
Sara of Monument, CO
Source: consumeraffairs.com

Ive used Maytag Dishwashers since the 1980s, from Alabama to California. An
Ive used Maytag Dishwashers since the 1980s, from Alabama to California. And I wouldnt change a thing. In fact my entire family (well the folks that can afford it) uses maytag dishwashers. Extremely satisfied we are.
Published: March 5, 2020
Jamika of Los Angeles, CA
Source: consumeraffairs.com

Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived
Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived in this home for approximately 4 1/2 years. We purchased a Maytag Dishwasher and had to replace the motherboard in it about 2 months after the warranty ran out. We paid 1/4 of the cost of the dishwasher to get it fixed and I am having the same problem again. I am very dissatisfied with the appliance and I will not pay another $200 to get it fixed. I will never buy another Maytag appliance. Dont buy Maytag!!!
Published: September 6, 2014
Debbie of Opdyke, IL
Source: consumeraffairs.com

Bought a Maytag dishwasher early July. Worked great for 3 months. Drain pum
Bought a Maytag dishwasher early July. Worked great for 3 months. Drain pump went out. Called customer service, 30 minutes to get a person. 1 week to get a service tech here. Even though we told them pump was out. Sent with no repair parts. So has to come back at our inconvenience, company policy, not service tech fault. Tried to complain on live chat. 30 minutes for them to get with me. Still no satisfaction. Would not recommend the product for the company itself. Sadly thought we upgraded.
Published: October 6, 2020
Jim of Ottawa, KS
Source: consumeraffairs.com

We bought a Maytag Dishwasher - Model #MDB4949SHW a year and a half ago at
We bought a Maytag Dishwasher - Model #MDB4949SHW a year and a half ago at a Home Depot Location. We had previously had a Whirlpool dishwasher for 13 years of heavy use, with no issues or difficulties. At the time we purchased our dishwasher, there were various different brands on sale, including the one we purchased. The sales rep at Home Depot advised us that although we could get a similar dishwasher for the same price, that this particular model had a 10 year warranty. When I heard that, all I heard was 10 worry free years. MY MISTAKE. I could never have imagined that a company such as Whirlpool would advertise a warranty, that in the end is made up of nothing but false advertising.We ran a cycle during the Christmas holidays, and detected a funny smell of burnt rubber but didnt know what to make of it. I googled the issue and some people had had experiences with perhaps a plastic utensil or some other plastic, being burned by the heating element, so I figured that its what might have happened. I ran another cycle the next day, and the smell was much less prominent so I thought the problem had gone away. The next time we ran a cycle, the water didnt drain. We called in a repair person, and was shocked to learn that both the drain pump and main control board needed replacing.We got in touch with Whirlpool and low and behold, the only items they cover are nonsense items such as the racks, drum, tub...etc....in other words, the parts that are actually responsible for the running of the machine, are not covered, neither is LABOUR. Therefore, in my opinion, their warranty is trash and should not be relied upon under any circumstances. We purchased a new dishwasher just a year and a half ago, and are left with a heap of junk in our kitchen. Our options? Either spend $600.00 to $700.00 on repairs, possibly more, or buy a new dishwasher. When I asked if there was anything they could do to at least mitigate my damages, I was told....Sorry for your inconvenience...but do you have any other questions. I dont have any other questions...but I do have have a comment.... Make your products better....and dont print warranties that are utterly rubbish, false, and only serve to mislead the consumer. Needless to say, we will not be buying any more appliances from this company. Their one and only goal is profit for their shareholders with no regard whatsoever for the consumer. If I could give it ZERO stars, I most certainly would. :)
Published: January 7, 2021
Ester of North York, ON
Source: consumeraffairs.com

In March 2014 I purchased all my kitchen appliances from Home Depot. Everyt
In March 2014 I purchased all my kitchen appliances from Home Depot. Everything was Whirlpool except the dishwasher, a Maytag. The floor in my kitchen is wood, and I noticed that the finish was coming up in the area around the dishwasher. I called an accredited service company and the technician said the appliance was not level and proceeded to do that. Next, tech #2 - dishwasher not level, fixed it - different company. Tech #3 - dishwasher not level, fixed it, said perhaps I did not load the appliance properly and water splashed out! Dishwasher continued to leak, floor continued to warp. Came back as #4 and decided it was the control in door. Ordered new one, installed it - dishwasher leaked. Called Maytag at that point. They refuse to accept that it is defective merchandise, will not replace it on my word. They need a tech to certify that it is unfixable. Tune in tomorrow. This will be #5. My best advise at this time is Do Not Buy a Maytag appliance. They will not stand behind their products! Home Depot order # below.. Appliance model #MDB8959SBS.
Published: November 19, 2014
dcourtenay of Hendersonville, NC
Source: consumeraffairs.com

I am happy with this dishwasher. I had a GE that had a lot of problems. I i
I am happy with this dishwasher. I had a GE that had a lot of problems. I insisted on getting Maytag and I have been happy ever since. It controls the time, temperature, and is easy to operate. I would like a bigger dishwasher because of my family size. This dish is okay for a family of 4. It matches my furniture. It blends in. No complaints. The digital pad is convenient but it has been fixed a few times. I had a few technicians who did not know how to fix. It was not the dishwasher, it was the technicians.
Published: February 24, 2016
Jane of Rockvill, Maryland
Source: consumeraffairs.com

Very Poor Quality from Maytag Although (Dishwasher, model MDB8959AWS) - I
Very Poor Quality from Maytag Although (Dishwasher, model MDB8959AWS) - I knew Maytag always had a reputation of selling quality products I have never purchased a Maytag appliance because they usually cost more than other brands, so this is my 1st Maytag product. After ~25 months (after all warranties have expired), the unit stops working. The lights seem to have a mind of their own. I removed power from the unit for 1/2 hour attempting to re-boot the computer but the condition did not change. After researching the issue online, I found that Maytag has a two big problems: 1) Defective dishwashers, 2) Bad or no customer service.I am an engineer and this type of a problem (it happens from time to time) MUST be acknowledged and the customer made whole or the reputation of the company is destroyed and future sales will (and should) diminish to the point that the company may(?) go away for ever. I know products are not designed to last a lifetime like they were in the 60s & 70s but 3.3 years for a $650.00 appliance is way out of line. The dishwasher we replaced was ~18 years old, and we only replaced it because my wife wanted a more modern look.
Published: August 28, 2013
Mike of Arvada, CO
Source: consumeraffairs.com

I bought a Maytag dishwasher from Home Depot August 2018 and it has leaked
I bought a Maytag dishwasher from Home Depot August 2018 and it has leaked soapy water every 3 out of 5 times that I run it. Home Depot said they dont cover installs after 2 weeks and to directly contact the manufacturer for service. Maytag sent out a tech 3 times but they werent able to replicate the problem, so nothing has been done to fix the dishwasher even though Ive shown the tech different photos of the dishwasher leaking. The service tech said they will now charge me $90 to return, even though the dishwasher is still under warranty and not repaired! Ive owned many different dishwashers (rentals and houses) without any problems. This is the first Maytag brand and it is horrible. I will never buy another Maytag and have warned all of my friends and family.
Published: December 19, 2018
Debby of Eugene, OR
Source: consumeraffairs.com

MDB7749SAW - 22 months @ an initial price of $599 and control panel lights
MDB7749SAW - 22 months @ an initial price of $599 and control panel lights become increasingly erratic and finally machine fails to respond to reboot (unplugging) after the third time. Repair man over the phone is familiar with the model and estimates parts at $160 + $115 (gave me a discount) + $125 service call for $400 to make the Maytag run again. Bought June 28, 2012. Installed September 2012. Becomes trash July 2014. Wish I could be more helpful... but if I had purchased the service insurance agreement, it would have run about $90/year... that would have been an extra $180 for a total of $712 including sales tax. So, I had a dishwasher for about 95 cents per day. Nobody rents them. I cant give it less than one star or I would. As a new buyer I was not informed.
Published: July 25, 2014
michael of Marshfield, WI
Source: consumeraffairs.com

We purchased a Maytag dishwasher in January of 2011. Two years later the en
We purchased a Maytag dishwasher in January of 2011. Two years later the entire machine stopped working. We had purchased the extended warranty and the control board and panel were replaced. Now two years later it happens again. Maytag/Whirlpool is of no help nor do they care. DO NOT purchase their product!! Multiple complaints and issues with faulty control panels and the cost to replace one is the same as buying a new dishwasher so they cant lose. I will never again own a Maytag or Whirlpool product.
Published: August 14, 2015
Audra of Winnipeg, MB
Source: consumeraffairs.com

Mine is the same sad story as all the others. Bought our Maytag dishwasher
Mine is the same sad story as all the others. Bought our Maytag dishwasher in 2013 (model MDB7749) and 15 months later, the control panel went out. We have contacted Maytag and they basically told us it could be our fault it doesnt work, so they wont fix it. Now we have learned that this is an issue that A LOT of people are having. We called their special number for this problem and were told they still wouldnt fix it since we called BEFORE having it repaired. So my question is, how is this legal and why arent they recalling this product? I know that there was a class action lawsuit against Maytag for this problem. Why dont we hold them accountable as well? This is bad business and we shouldnt allow them to take advantage of hard working people like this.
Published: November 11, 2014
Bethany of Lodi, WI
Source: consumeraffairs.com

I purchased a floor model Maytag Dishwasher from Abt electronics about a ye
I purchased a floor model Maytag Dishwasher from Abt electronics about a year and a half ago. 2 months ago, various light started flashing. Somehow I managed to get it going. Some blogs reported it might be a drainage problem. Others suggested pressing a certain sequence of buttons. After Each time I got it to work, it became harder the next. I bought Maytag because my old dishwasher lasted 13 years. What is interesting is that a company whose name Ive forgotten sent me bimonthly requests to purchase a warranty from them. Now they have stopped. I am a single mom of 3 with an unemployed ex. I work and support my family without any assistance. I count every penny. I cannot afford repairs nor a replacement now or any time soon. This is a travesty.My door says 10-year limited warranty and the delineates stainless steel tub and racks and chopper blade, but not the panel. I do not understand how Maytags denial of the problem and their unwillingness to correct the problem can improve their image. I will never purchase from Maytag or its associated companies ever again. What a scam! To be honest though, I have not contacted the company since it is not under warranty and all the blogs have relayed the same message: Maytag denies there is a problem.
Published: August 20, 2014
Voula of Park Ridge, IL
Source: consumeraffairs.com

This Maytag was installed in this house in the summer of 1984 and washed di
This Maytag was installed in this house in the summer of 1984 and washed dishes for my in-laws for 26 years. We moved in as a family of four and this Maytag dishwasher is still washing the dishes clean. No rinsing, just make sure the food is gone. We replaced the belt about 6 years ago and I think my Mother-in-law replaced the door seal. It has a power saver button, 2 cycles, and the cups are on the bottom rack, plates and such on the top. I dont put plastic bowls on the bottom because it gets a bit too warm for them but all the bells and whistles still work. It is a fairly large model, WU301, with ample room for plates and platters. I dont wash pots because I dont like what the dishwasher soap does to the finish on them. Having the cups on the bottom is nice and the rack is very usable for other dishes as well. The cutlery rack is located on the top rack, removable and a decent size. Almond body, silver and dark brown accents, very 1984 but not a bad look. All of the buttons and knobs are easy to read and use. Maytag, 1984, model #WU301.
Published: February 24, 2016
Kerry of Claresholm, AB
Source: consumeraffairs.com

The 2013 Maytag dishwasher panel broke 13 months after the purchase. After
The 2013 Maytag dishwasher panel broke 13 months after the purchase. After several phone calls and complaints they agreed to replace the panel at no charge. Since yesterday I have the same problem and need them to replace this washer. I am on a limited SS income and I am not in a position to purchase another washer after 3 yrs. My previous one lasted almost 15 yrs. This is totally unfair and I hope that Maytag replaces this entire machine, not just another repair. It will cost them a lot less to do that by either sending or having LOWES to replace this one. Thank you so much.Updated on 09/16/2016: Maytag is asking $300 to fix it and they will not replace it. So, by coincidence a friend of mine had the same problem and she did the following and I repeated these steps and now dishwasher is working. Turn off the switch or unplug, or turn off from the circuit box, your dishwasher. This cuts off electricity to the washer totally. Wait 30 seconds. Push the cancel button and hold on pressing it for 30 seconds (precisely, not less). Push then, the start button and hold on for 30 seconds again. Turn on the power and the cancel light will come on and let the cycle finish do not touch anything, until it is turned off and the light goes off by itself. Then, choose your selection for washing push start and see if it works. It did with mine and hers. Good luck and LADIES- YOU CAN DO IT, if this little old woman did it by herself.
Published: August 14, 2016
Quanta of Charlotte, NC
Source: consumeraffairs.com

This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13
This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.
Published: April 14, 2016
mona of Marietta, GA
Source: consumeraffairs.com

3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it br
3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!
Published: September 12, 2015
Shahrzad of Potomac, MD
Source: consumeraffairs.com

Purchased a Maytag Dishwasher (Serial # P33706417) in Sep. 2013. In the beg
Purchased a Maytag Dishwasher (Serial # P33706417) in Sep. 2013. In the beginning was working fine. After a year and a half started having problems pushing the button to start, not starting. Had to wait a few hours then hit it again and all the lights would light up and then it would start washing. Then when done, some lights stayed on and never went off. Then a month or 2 later, same problem but only a couple of lights would go on and when done 2 lights would blink continuously. After several months now, none of the lights are working and cant get dishwasher to start. Called a tech and he said the control board and the touchpad were not working. Would cost me over $400 plus shipping, etc. to for new. Very frustrated with Maytag, as we havent even gotten 2 years out of this dishwasher and the 1 year warranty has expired. DONT BUY A MAYTAG!!!
Published: March 17, 2016
Deborah of Pleasant Valley, NY
Source: consumeraffairs.com

We updated our 25 years old dishwasher, which ironically still worked, to a
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
Published: May 9, 2012
Leslie of Daphne, AL
Source: consumeraffairs.com

Maytag Dishwasher model #MDB7759SAW3 continues the Whirlpool company legacy
Maytag Dishwasher model #MDB7759SAW3 continues the Whirlpool company legacy of subpar control panels in all of their dishwashers. It is telling that they have been allowed to market the exact same failing parts for well over a decade without any accountability. They had one recall circa 2007-2010 and pushed customers into purchasing the model I have which suffers from the exact same control panel design.To further frustrate the consumer experience, Maytag customer service reps and supervisors allege that they have never heard of a customer having issues with their dishwasher control panel before. The panel beeps endlessly and refuses user input regardless of whether the door is opened or closed. After a power disconnect it will reset and sometimes allow one load to be washed before resuming the non stop beeping. If opened and closed during the beeping it will cycle through a completely new wash cycle on its own and resume beeping. Maytag customer service response this morning was, “thank you for being a Maytag customer”.We will my be purchasing their replacement control panels as they are of poor quality and it is well documented that the new ones fail annually as well. These are “high end” appliances and are not inexpensive. We will simply cease to use whirlpool, Maytag, Kenmore, Kitchenaid, etc. brands in our home and will advise everyone we know to protect themselves the same way.
Published: September 18, 2019
C. of Pocatello, ID
Source: consumeraffairs.com

This is probably the worst place ever to buy any appliances. They are extre
This is probably the worst place ever to buy any appliances. They are extremely unreliable and the technology on them sucks. If you wanna buy new appliances I highly recommend you spend your money elsewhere. The customer service is extremely horrible and is a disgrace. Shame on this company. They lie about when they will repair your stuff too, so dishonest and I hate this company.
Published: February 9, 2020
Sophia of Lake Placid, FL
Source: consumeraffairs.com

Maytag MBD7749SB - We purchased this dishwasher for close to $800 at Home D
Maytag MBD7749SB - We purchased this dishwasher for close to $800 at Home Depot. After close to 1 year we had to replace control panel. After another 5 months we have to replace control panel again, but product warranty is only 1 year. Now we have to either buy new warranty for ~$250 or replace control panel for same amount. Customer service: terrible. We will not buy product from Maytag again.
Published: December 14, 2014
Nick of Burlingame, CA
Source: consumeraffairs.com

Top rack fell off with load of dishes. Clips that hold rack to slides broke
Top rack fell off with load of dishes. Clips that hold rack to slides broke. Week for repairman, two days for parts, week for repairman. No repairman, call parts be in on 7/28 2014, repairman on 7/31/2014. ONLY HAD DISHER FOR A WEEK, NOW IT IS BROKE. WHAT A RIPOFF.
Published: July 25, 2014
Stacy of Canby, OR
Source: consumeraffairs.com

I have owned this dishwasher about four years. After about three years the
I have owned this dishwasher about four years. After about three years the control panel malfunctioned and had to be replaced. Six months later I had to replace the controller. After another six months the control panel has again failed. Rather than invest more money in this beast, I have decided to replace it with what I hope is a more reliable machine. This experience has definitely put a bad taste in my mouth about Maytag products. I’m afraid this will be my last purchase of a Maytag product.
Published: February 24, 2019
Victor of Loganville, GA
Source: consumeraffairs.com

Maytag dishwasher mdb7749sbm2. Purchased the above Maytag dishwasher model
Maytag dishwasher mdb7749sbm2. Purchased the above Maytag dishwasher model in July 2013. Eight months later the control panel ribbon strip burnt out. The first of many times to come. I had the panel replaced three times during the first year (warrantied by Maytag, now Whirlpool). All I can say is thank goodness, I paid $30.00 for the extended 3-year warranty. It has been the best $30.00 I have ever spent. Unfortunately it doesnt count for all the frustration this appliance has caused me. Ever since the first repairman walked through the door, all he could say is that the control panel was poorly made, electricity and water does not mix and never will. When you use the steam option all you are doing is adding to the problem. (The steam option is the sole reason why I bought the model in the first place!)Anyhow, this model has broken down three more times and it is currently down again as I am writing this, awaiting for a service person to hopefully come out as promised next week. I purchased this appliance two years ago and still have one more year of warranty left. Once it is done, I will be shopping for another dishwasher. If I didnt have it covered with a warranty, I would be paying the service fees of about $251.00 each time they came to change the panel. Shame on Maytag/Whirlpool for not recalling this model.
Published: August 2, 2015
Ann marie of North Haven, CT
Source: consumeraffairs.com

Do not buy this dishwasher unless you get the extended warranty. We purchas
Do not buy this dishwasher unless you get the extended warranty. We purchased this dishwasher in Jan 2014. The first one delivered was completely busted up (which was probably the delivery companys fault for not handling it correctly). Then we had to wait for the replacement one to come in to get installed. In Sept 2014 the control panel stopped working. It was repaired under the warranty but it took several weeks for the authorized repair shop to be able to come out, diagnose, order part, and then come back to fix it. Now March 2015 (5 months later) we had the same exact problem with the control panel. The repair company was unwilling to order the part to bring with them even though they already had it in their records what we needed due to the previous repair. It was going to $300 to repair it since they only warranty the repair for 90 days. We decided to replace our 14-month old dishwasher rather than put any more money into it. Shame on you Maytag for putting out such a bad product - obviously this is a common problem. It is quiet and does a good job of washing but to have it take several weeks to get a repair done combined with having a problem that cost 50% of the purchase price to replace twice within a year of each other, absolutely not worth the money. Should have just spent the extra on a higher quality product. Will definitely get the extended warranty on whatever we replace it with.
Published: March 12, 2015
Jessica of Fairhope, AL
Source: consumeraffairs.com

We bought all new appliances for our remodel. I wish I could return this di
We bought all new appliances for our remodel. I wish I could return this dishwasher. It has a problem with the door staying closed. I added images of how we are able to make it work. A service person is coming by tomorrow to put a new latch on it (I read several reviews saying the latch is messed up). So I made sure the service person is coming with the part. I called Home Depot when the problem started (used for up to 5 washes or so). And Home Depot wont return it! I called Maytag and they tried selling me an extended warranty and I asked what about the 10 year warranty the machine is supposed to come with? I guess thats a joke as the lady told me I should of read the fine print. So buyers beware! I wish I would of know about Maytag. I would have about a Samsung instead!!!
Published: May 22, 2016
Krystal of Des Moines, WA
Source: consumeraffairs.com

I have had this dishwasher less than 2 years, Maytag model # MDB7749SBM2. T
I have had this dishwasher less than 2 years, Maytag model # MDB7749SBM2. The control panel started acting up, it would not let me select a wash cycle, it would select its own and I could not change it. After reading these reviews, I took off the control panel and discovered the wires which are encased in a plastic were all darkened and messed up. I will try to replace it on my own but if I have to I will buy another brand as this dishwasher hasnt really cleaned my dishes all that well to begin with.
Published: January 14, 2016
Theresa of Warren, TX
Source: consumeraffairs.com

My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
Published: August 14, 2018
Eric of South Lyon, MI
Source: consumeraffairs.com

Same as all the other reviews control panel intermittently started to fail.
Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!
Published: August 3, 2014
laura of Syosset, NY
Source: consumeraffairs.com

I bought a Maytag dishwasher, model # MDB7749AWW1, in April 2011 and the co
I bought a Maytag dishwasher, model # MDB7749AWW1, in April 2011 and the control panel just stopped working. Of course, Im outside the one-year warranty, but judging from the other reviews on this site, that doesnt really matter. A $500 dishwasher should last more than 17 months! I agree with the other consumers. The control panel on these dishwashers should be recalled. Obviously, its defective. Instead, Im being told I can either pay $250 for the repair plus a one-year warranty or $130 plus parts to cover a onetime fix. Ridiculous.
Published: October 8, 2012
Suzanne of Flushing, MI
Source: consumeraffairs.com

In 2011, I purchased 2 Maytag dishwashers, one for my tenant and one for my
In 2011, I purchased 2 Maytag dishwashers, one for my tenant and one for myself. In 2014, the circuit board on my tenants dishwasher failed, when the unit was only 3 years old and of course out of warranty. I first contacted a local repair person, and he informed me that the repair plus service would be close to $300. When I contacted the company, after about an hour on the phone, they agreed to send their authorized repair service person and after his evaluation, would repair the unit with no charge to me, as a courtesy. This whole process took about 2-3 weeks. I felt that was fair. It is now 2015, and my unit, which I purchased at the same time and the same type, now is not working due to a faulty circuit board. My tenant uses her dishwasher more frequently, and that is most likely why her circuit board went first. This is a design flaw, or perhaps planned obsolescence. At any rate, Im not happy with this, and my model is mdb7809awb2, and serial # is FO4205659. Do you know if there have been any other complaints on this? Thank you for your help.Updated on 07/30/2015: After I wrote my review, I contacted Maytag about the problem. After considerable wait times, I spoke to someone who set up a diagnostic repair call, giving me the impression that Maytag would cover it. When the repair company called, they told me that I would be charged $104.95 just for diagnostics. Labor and parts would be additional. I called Maytag again, and they agreed to let the repair company charge back the diagnostic fee. After diagnosing the problem, it was determined the problem was the control panel and not the circuit board. The cost to repair with tax came to $315.85 and it was only this low because the repair company waived the return service trip. I can get a new dishwasher for a little over $400.00. I am very disappointed in Maytag, because I remember the commercials where the Maytag repair man was bored because the products were so dependable they never broke. My unit is only 4 years old, and its sad that it costs so much to repair it.
Published: July 27, 2015
Marianne of Middleotown, NJ
Source: consumeraffairs.com

Maytag may have pay to replace defective controls. 1-866-931-7384 is the nu
Maytag may have pay to replace defective controls. 1-866-931-7384 is the number to call. I have owned my maytag dishwasher for about 18 months. Its control panel was never great, but now my dishwasher wont work at all. Apparently, the tiny inside the control panel rust away because they arent sealed.
Published: April 14, 2015
Barry of Sioux Falls, SD
Source: consumeraffairs.com

Just passed warranty period and Maytag dishwasher broke. It would not start
Just passed warranty period and Maytag dishwasher broke. It would not start. Called and was allowed to purchase extended warranty for $135.00. A new panel was shipped and dishwasher lasted just under one more year with same issue. Another extended warranty was offered for $199.00. Needless to say we are buying a new dishwasher and not a Maytag or Whirlpool. The panels are notorious for rusting out. Hmmm moisture of a dishwasher and parts easily corrode.
Published: June 17, 2015
Carson of Brooklyn, MI
Source: consumeraffairs.com

I own a Maytag MDB9150AWB dishwasher which isnt covered under current recal
I own a Maytag MDB9150AWB dishwasher which isnt covered under current recalls. Yesterday, I heard a loud pop sound, and it stopped working (also popped the circuit breaker). After taking the door apart, we found burnt wires at the bottom of the door close to where they bend to go under the dishwasher.I called Maytag to find out if they would do anything, since this seemed like a defect in the materials used. They wont offer anything!
Published: October 12, 2011
Barb of Boise, ID
Source: consumeraffairs.com

Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to t
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
Published: September 21, 2014
Martha of Kohler, WI
Source: consumeraffairs.com

My dishwasher is less than 2 years old. Dishwasher will go on when we are n
My dishwasher is less than 2 years old. Dishwasher will go on when we are not in the house. Cant control the panel. The control panel lights all come, have to cancel to stop the machine. This could be a fire hazard.
Published: April 20, 2015
Florence of Bluffton, SC
Source: consumeraffairs.com

Ive owned the stainless steel version of the Maytag dishwasher model MDB774
Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...
Published: April 16, 2015
Terry of Canton, OH
Source: consumeraffairs.com

I purchased my Maytag dishwasher thru Costco. I did so because I got a 2 ye
I purchased my Maytag dishwasher thru Costco. I did so because I got a 2 year warranty if I bought thru them. The washer was approximately 6 months old and they replaced the pump. Approximately 3 months later they replaced the heater. Approximately 4 months after that they replaced the entire operating/electronic board located in the door. Approximately 6 weeks before the warranty was up they had to rebuild the middle dish tray. Now that the warranty is expired by 2 months the door is leaking like a sieve. Unlike most families we use our dishwasher at least twice daily. In summation I would not recommend this brand of appliances to anyone. I will not pay to have this one repaired.
Published: March 26, 2020
Glen of Humble, TX
Source: consumeraffairs.com

We purchased this model from Home Depot in February 2011. In July 2011, I f
We purchased this model from Home Depot in February 2011. In July 2011, I found it full of water and dirty dishes after running a wash cycle. It was completely dead like it wasnt getting any power. I checked the fuses, etc. - nothing was wrong that I could find with the power supply. I called for a service tech that day and they sent someone out to check it. It was the control panel. They shipped me a new control panel and the tech came back to replace it under warranty. It worked great until July 2013. Again, it is full of water and dirty dishes, wont turn on and has no lights on the front panel. I called Maytag to get a service tech. The warranty is expired of course. They offered to sell me a replacement dishwasher at a discount for $409, Model # MDB7749SBW. Or I can buy an additional 1 year of warranty for $269. I also could buy a control board for about $150 online. None of these options is attractive right now, but hopefully if I get the new model, it will not have any issues... I wish they would just tell me it was a crap unit instead of giving me the option to either get a new one or pay for a useless warranty. I am fed up with this dishwasher. 2 control boards in 2 1/2 years is unacceptable and indicative of a defective unit or design. After reading the reviews here it appears to be a defective design.
Published: July 8, 2013
Justin of Fort Washington, ME
Source: consumeraffairs.com

Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with e
Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with extended warranty. After a while, noticed wood floor warping in front of appliance. Called repair and after several tries, they couldnt repair leak under door. After many complaints to Lowes and Maytag, was finally issued a new dishwasher 8/2013 same model #. Person that hooked it up couldnt wait around to see if all was okay. Ran dishwasher after he left and as usual for this model it leaks worse than before. Called Maytag complaint dept and they said they would issue me another dishwasher of my choice and same price through Lowes. But they never spoke to Lowes and Maytag will not call me back. I would think there must be a leak problem with this model. Do not buy. It is not worth the trouble!
Published: September 30, 2013
Blake of Islip Terrace, NY
Source: consumeraffairs.com

I purchased a Maytag dishwasher 15 months ago and was told the control pane
I purchased a Maytag dishwasher 15 months ago and was told the control panel is bad. It would cost me $120 to have someone look at it. I might as well buy a new one by the time the parts are added. I called Maytag and they said that there was nothing they could do for me since I was three months past my warranty. Meanwhile, I see all of these complaints about the same problem and Im wondering why there has not been a recall on this. What does it take for that to happen? I will never purchase a Maytag again! Their customer service leaves a lot to be desired. All they do is apologize like its programmed in their heads. This feels like a fraud!
Published: October 11, 2011
Maureen of New Cumberland, PA
Source: consumeraffairs.com

In the last 6 years, Ive had a Whirlpool dishwasher that the motor seized d
In the last 6 years, Ive had a Whirlpool dishwasher that the motor seized due to poor design and overseas Asian motor builder (3 years of normal service). I cleaned the motor and it seems to barely work another couple of months but the design and manufacture process was garbage at best. Thinking I would go with the best produce MAYTAG (Old commercial about repairman having no calls), only to find out that it too was bought out by CRAPPY WHIRLPOOL and it too lasted a couple of years with cheap MADE IN CHINA electronics!!! Thats why we are the laughing stock in the world as far as products.I remember the days of where built in the USA was the best of the best, now with selling our great nation down the toilet so some Wall Street Commie can make his/her biz-zillion dollars and sell this nation down the toilet. Maybe they need to go down to Arlington and see who really has paid the price for their luxurious life-style!!!
Published: November 4, 2013
Luis of Stafford, VA
Source: consumeraffairs.com

My Maytag dishwasher MDB7749SAM is not quite 5 years old. At the end of Dec
My Maytag dishwasher MDB7749SAM is not quite 5 years old. At the end of December 2016 a bubble appeared on my vinyl floor. The plumber could not find any broken pipes or reason for any moisture to have gotten under the flooring. A flooring company did not know what was causing the bubble, moisture or the vinyl glue had failed. The floor got worse and worse, more bubbles.Called the flooring company again. Raised the register cover and could see all the moisture under the vinyl and underlayment. Plumber discovered the dishwasher fill valve had failed but because there was so much insulation on the kick plate, at the bottom of the dishwasher, it forced the water, which was in a pan under the dishwasher, to push the water to the back by the wall and under the flooring. Plumber said, the insulation acted like a dam to keep the water from showing in the front of the dishwasher. The first and subsequent bubbles, in vinyl were 3 feet away from the dishwasher. No way to tell the dishwasher had the problem. Has anyone experienced this problem? If not, take care to remove the kickplate and check your dishwasher for water problems.
Published: April 26, 2017
Barbara of Ukiah, CA
Source: consumeraffairs.com

I had my dishwasher for several years. Never had an issue with it. Cleans w
I had my dishwasher for several years. Never had an issue with it. Cleans well and is very quiet which is exactly what I needed. A quiet and effective dishwasher is hard to find. The price was about six hundred dollars. I pursuit at Lowe’s. It was on sale along with a military discount.
Published: March 5, 2020
David of San Antonio, TX
Source: consumeraffairs.com

I have filed a class action lawsuit against Whirlpool for their faulty cont
I have filed a class action lawsuit against Whirlpool for their faulty control panels in their Whirlpool and Maytag dishwashers. Please contact my attorney, Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 and let them know if you own or owned a dishwasher with control panel failures.
Published: May 17, 2013
Kristian of Anaheim, CA
Source: consumeraffairs.com

I bought my Maytag dishwasher on September 4, 2013. In August 2014 the cont
I bought my Maytag dishwasher on September 4, 2013. In August 2014 the control panel went out. (Sound familiar?) The dishwasher was still under warranty, so I called Maytag. It took 3 tries to find a repair person who would come out on my schedule. (Im a teacher and cant take time off.) They installed the new control panel, and it working. I tried to submit a review on Maytags website, but my review was denied. I guess they didnt want to hear the truth.
Published: October 16, 2014
Denise of Hurricane, WV
Source: consumeraffairs.com

Maytag Model MDB7749SBW: Lights on control started flashing even when not i
Maytag Model MDB7749SBW: Lights on control started flashing even when not it use, cycle lights varied, dishwasher would start on its own. Stopped at dealer and he said he never heard of problem. Checked online and found problem identified all over the internet. Called Maytag and they knew of problem and said they would send serviceman out to check. First trip free and parts would be free but I have to pay labor for second trip to repair. Dishwasher is just under 4 years old. Serial F31703877. Problem is corrosion on small flexible circuit at top of door. Same problem as others. Maytag states never been a recall!!! THIS CERTAINLY HAS THE POTENTIAL TO CAUSE A FIRE. Will never purchase another Maytag or Whirlpool appliance again. Poor quality and lies on the part of company and dealers as well.
Published: May 10, 2017
Bob of Lawler, IA
Source: consumeraffairs.com

I have several rental properties and every Maytag dishwasher I have install
I have several rental properties and every Maytag dishwasher I have installed in the past three years does not work. It is crazy that a national class action lawsuit has not been filed. There would have to be a large sum of money in fees for the firm that takes the case on. I am not usually for class action lawsuits but this is a known problem that Maytag refuses to acknowledge.
Published: March 19, 2015
Tim of Alexandria, KY
Source: consumeraffairs.com

I purchased a Maytag dishwasher model #MDB6769AWB2. After 1 year and 2 mont
I purchased a Maytag dishwasher model #MDB6769AWB2. After 1 year and 2 months of light use (just my wife and myself), the control panel went out on it! I called Maytag and because it was over 1 year old, they would not do anything about it! When you call their number listed in the owner’s manual, they thank you for calling their Customer Experience Center. This is an experience I can do without!
Published: April 10, 2013
Nicholas of Dorr, MI
Source: consumeraffairs.com

I bought a Maytag dishwasher in Sept. 2013. This dishwasher looks great, bu
I bought a Maytag dishwasher in Sept. 2013. This dishwasher looks great, but it leaves glasses stained with a cloudy haze. It also does NOT dry, even on jet steam dry mode. Bottom line, after a little research, I was the one who bought it, so I took accountability and just rolled with it. Well, the control panel stopped working this week (wont light up). I called maytag and the lady told me they would cover a service call and parts even though its not under warranty. When the service company called me, they said maytag will NOT cover cost, totally contradicting what the Maytag lady told me. After reading these other posts, I wish I would have visited this site before I bought this headache of a machine. I will never buy Maytag again!
Published: January 29, 2015
Fred of Bay City, MI
Source: consumeraffairs.com

Purchased a Maytag MDB4949SHZ dishwasher new from Home Depot in January 201
Purchased a Maytag MDB4949SHZ dishwasher new from Home Depot in January 2018 as part of an extensive home remodel and addition. Did not move back in permanently until late June 2019, so the unit was not used at all until then. It quit working in January 2021 and our local (Sandpoint, ID) appliance repairman diagnosed a bad motor and pump assembly (the main functional component of the dishwasher). The unit was marketed as having a 10 year warranty and based on past experience with older Maytag appliances we purchased it. The fine print reveals that the 10 year warranty applies only to components that are unlikely to ever wear out or fail; all the rest are covered by a one year warranty. Part cost is over $200 and does not include installation. Maytag customer service (45+ minute hold to speak to a live human) of no help. No way are we throwing good money after bad to fix it. Lesson learned; just purchased a Bosch.
Published: February 4, 2021
mike of Sandpoint, ID
Source: consumeraffairs.com

Problem with the front panel are the dishwasher has been replaced 2 times i
Problem with the front panel are the dishwasher has been replaced 2 times in 3 months. Was told by the tech repair person is not a well made product. He would replace it if he could had a warranty and added a new warranty for 1 year and is up again and of course have to do it. Was told if it happens again they most likely replace with a new unit. Hopefully. Not happy.
Published: March 14, 2020
Seth of Hollywood, FL
Source: consumeraffairs.com

Maytag dishwasher model #MDB7609AWB2 - The control panel on this dishwasher
Maytag dishwasher model #MDB7609AWB2 - The control panel on this dishwasher has just gone out for the fifth time since 12/10. Last time I also had to replace the control board also.
Published: June 6, 2014
Sally of Homeestead, FL
Source: consumeraffairs.com

Purchased Maytag dishwasher Model Number MDB7749AWM1 in June 2011. With a t
Purchased Maytag dishwasher Model Number MDB7749AWM1 in June 2011. With a two person household, we need a new control panel in Sept 2014. Total cost of service call, repair and part is $325. This unit was a poor value for us. I see the trend is to discontinue a model after a short period of time, making it impossible for anyone to get a review of other peoples experiences. I went with Maytag because of this. It was a company with a strong reputation for quality equipment. Not so anymore. I would not purchase another product made by Maytag.
Published: September 7, 2014
Vicky of Nazareth, PA
Source: consumeraffairs.com

I purchased a Maytag dishwasher with a control panel in September of 2013.
I purchased a Maytag dishwasher with a control panel in September of 2013. In August of 2014, the control panel died and did not allow me to run the washer. In March of 2015, the piece which was replaced died. When contacting Maytag, even when they did the repair the first time, said they were unable to cover the cost because it was now out of warranty. Ive seen several class action lawsuits around the product with Maytag. Do not buy a Maytag. It used to be a quality brand, but is now terrible.
Published: March 17, 2015
Aaron of Antelope, CA
Source: consumeraffairs.com

I have a 7-year -old Maytag dishwasher, which was not working well. I paid
I have a 7-year -old Maytag dishwasher, which was not working well. I paid over $600 for extra features. Maytag contacted me that the coil had to be replaced. They sent it to me, but the repair service said that theyve sent the wrong one. When they sent the second one, the repair service came out and called Maytag, They said that my model cannot be recalled. The repair service left, and after 1/2 hour later, Maytag called me and said that the repair man has to come back and install a new coil. He came back and installed it.
Published: September 13, 2011
J of East Haven, CT
Source: consumeraffairs.com

I, like SO many other people, am experiencing problems with a relatively ne
I, like SO many other people, am experiencing problems with a relatively new Maytag dishwasher. Mine is Model MDBH979SAB1. I have owned the dishwasher for 4 years but use it 6 months of the year and, because I live alone, maybe twice a week. In effect, it has the equivalent of less than a year of normal use. My problem is the same as countless other people. I can tell from how it behaves that it needs a new control board. I find little comfort in the fact that I one of several thousand people experiencing a problem with a newer Maytag appliance. What concerns me, after reading many negative reviews and seeing Maytags response, is that Maytag does not seem to care. We need to get the word out. We need a massive boycott of Maytag. We need to hit them where it hurts: in their bottom line. Since they seem to be content to continue to put out defective products, the only way to protect consumers is to put Maytag out of business.
Published: December 20, 2017
C. of Naples, FL
Source: consumeraffairs.com

I bought a Maytag dishwasher, when I bought my house (7/2010). I live alone
I bought a Maytag dishwasher, when I bought my house (7/2010). I live alone and I use my dishwasher only once a week or once every two weeks. After 3 years of working perfect, it stopped working. I had someone come look at it. After troubleshooting with the basic steps, making sure the water was correctly hooked up, a fuse was not the problem. The dishwasher door was shut completely. He took the racks and all movable parts, & thought something, a piece of glass, etc, was stuck in the drain. Nope. After reading these reviews I realize it is got to be the control panel because the start button will not come on and all these people have the similar problem. It just stopped. Period. The panel lights come on, but not the stop button. I am a single person as stated and on disability and on a very tight budget. I bought a Maytag because of the name and reputation. How long would it have lasted under normal use, say a family of 4, using it nightly? Certainly less than a year. I have no idea what to do now. I cannot afford a repairman, & I am certain it is the control panel on the dishwasher. I do of course have all the model numbers, etc & papers, when I bought it. I can provide proper paperwork, when contacted.
Published: November 3, 2014
cindy of Madison, OH
Source: consumeraffairs.com

I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/200
I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/2009. Its control panel failed twice in 3 years. In 02/2011, after just 17 months, the dishwasher wouldnt work. Nothing happened when I pressed the start button. I paid $294.39 ($129 for a new control panel plus labor) to have it fixed. Now, 17 months after the control panel was replaced, it has again crapped out with the same problem. I see by all the complaints here that this is a common problem. I wish I had read all these complaints before I had the control panel replaced the first time. Maytag, shame on you! Never again! I called Maytag and Sears, and as you would expect, they said, Sorry, its past the warranty period. When I buy my next dishwasher, it will not be a Maytag and it will not be from Sears.
Published: July 20, 2012
Gwen of Honolulu, HI
Source: consumeraffairs.com

Bought a Maytag Dishwasher (Model No. MDB7749SBM2) in Sept. 2013 and I am i
Bought a Maytag Dishwasher (Model No. MDB7749SBM2) in Sept. 2013 and I am in need of repair for the control panel. The dishwasher is in a vacation house and isnt used on a daily basis. I always thought Maytag was a reliable product but Ive been reading the reviews and the control panel is a problem on relatively new units. How do they get away with this. The unit was around $600 and now Im stuck with a big repair bill... and it appears, from what Ive read on this site that it is a common problem. Maytag has replaced the control panel part and, as far as I am concerned, they should have provided them to all the consumers who were stuck with the defective ones they sold us in the last few years. Now we all know why we dont see the Maytag repairman sitting around with nothing to do on TV. Hes working his ass off trying to fix the dishwashers.
Published: September 12, 2015
Jean of Goose Creek, SC
Source: consumeraffairs.com

On May 23rd 2009, I bought a Maytag Dishwasher and paid $360 for it. Withi
On May 23rd 2009, I bought a Maytag Dishwasher and paid $360 for it. Within the first year, the circuit board had to be replaced, then one year later, the same thing. On October 8th 2011, it appears that the same thing needs to be done. I spoke with the customer service and they will not pay for it. Clearly, this dishwasher has a history of being unreliable and should be covered or replaced. The internet is full of complaints against Maytag for this very same model. How is it that they have not reacted or invoked a recall? I had a similar incident two years earlier with a Whirlpool dishwasher; it turns out that they are the same company. I will never buy their product again!
Published: October 14, 2011
Michael of Middleburg, FL
Source: consumeraffairs.com

First off I dont usually spend my time writing complaints; however, I feel
First off I dont usually spend my time writing complaints; however, I feel Maytag is deserving of my complaint. Purchased dishwasher Model #mdbh979sab1 in 2013 and days before the 1-year warranty was up the front control panel quit responding, rendering the appliance useless. Got that fixed under warranty. Now about 1 year later guess what... Its got the same problem. Began to read others post on this site and found that this is a common issue. One person posted that her dishwasher began to smoke and nearly caught her home on fire. Maytag was kind enough to offer a paid service call and enrollment into their extended warranty program. I think Ill cut the umbilical cord on this one and go get something more reliable and doesnt pose a potential fire hazard.
Published: August 28, 2015
Patrick of Sparks, NV
Source: consumeraffairs.com

Dishes did not get clean. Bowls would stand up when you placed them in the
Dishes did not get clean. Bowls would stand up when you placed them in the dishwasher, then fall over when the door closed and came out dirty. The rims of glasses were not clean. I had several 3 service calls and changed dishwasher soap several times per their suggestions. I contacted Maytag and was told that the only warranty was for mechanical problems and since the problem was not mechanical there was no warranty. I then went through the Better Business Bureau. The ultimate decision from Whirlpool was It has been determined there are no defects with the dishwasher and the issue is use and care. Mrs. **s request for a refund is respectfully denied. I have purchased a new dishwasher which does clean the dishes and the Maytag is sitting in my garage gathering dust.
Published: February 17, 2015
Shirlene of Coeur D Alene, ID
Source: consumeraffairs.com

My Maytag dishwasher model MDB7749SBM2 was two months out of one year warra
My Maytag dishwasher model MDB7749SBM2 was two months out of one year warranty and the Whirlpool control panel went out. We replaced it for 80.00. 3 months later same issue. We had that replaced for free. 4 months later same issue. We had to fight but got that replaced for free. Now 2 months later same problem. It cleaned wonderful when it worked. I will never buy another Maytag or Whirlpool. I used to buy nothing but Maytag. We threw it out tonight. Tired of a dishwasher that is only part time.
Published: June 19, 2015
Alvin of Deerbrook, WI
Source: consumeraffairs.com

Bought new and only had one service call in 20 years. The control panel was
Bought new and only had one service call in 20 years. The control panel was replaced. Since then, the dishwasher has performed well and, factually, was far less expensive than many other models! That figured in our decision when remodeling our kitchen back then.
Published: February 22, 2021
Thomas of Shelton, CT
Source: consumeraffairs.com

We purchased this brand new Maytag dishwasher (Model MDB7749) from Home Dep
We purchased this brand new Maytag dishwasher (Model MDB7749) from Home Depot July 30, 2013. Now a little more than 18 months after purchase the control panel is out. Some lights blink, several go on at the same time. Tried resetting by removing then reinserting power plug (that worked once before, a couple of months ago,) but nothing works. Pretty much the same defect and problem I am seeing with other folks with these Maytag dishwashers. I saw online that a Sears outlet was selling these same model Maytag units for 48% off...Well, now I know why. My older Maytag appliances lasted many years. My Maytag washing machine was replaced two years ago, and it had lasted 14 years. I guess they simply do not build them like they used to. I should of just bought a cheaper model for 3-400 bucks, would of got the same use out of it. Does anybody know of a brand and model dishwasher today that is reasonably priced, dependable and has some longevity to it? I will call for service on this, but Im not spending hundreds of dollars on a defective engineering flaw, throwing good money after bad. Besides, the repair would probably only give me a 30-90 day warranty anyway. Learned my lesson. I will never buy another Maytag product again...Ever. Also I see now that they are part of Whirlpool, so they are out too. Anybody have any suggestions on a good replacement unit? Thanks...
Published: March 19, 2015
Arlis of Glendale , AZ
Source: consumeraffairs.com

I purchased our Maytag dishwasher last November. Last week, the control pan
I purchased our Maytag dishwasher last November. Last week, the control panel went out. I called customer service and they were actually polite and helpful, except for the fact that I had to wait an entire week to have a technician come to my house. Being that I live in the Balt/DC Metro area, I would have thought they would have enough people in the area to come over faster. Anyhow, we finally had the technician come today and tell us that the control panel needs replaced and that he highly recommends an extended warranty, which costs $200 for 5 years. He let my husband know that the repair itself would cost $500 if not covered by warranty!!! What a ripoff! I purchased this dishwasher because I grew up believing in the Maytag brand. Sounds like this is an extremely common issue and if Maytag wants to make things right, they should discontinue sale of their crap product and provide those of us who are stuck with it, a complimentary 5 year warranty. I shouldnt have to pay $200 in extended warranty to make up for the fact that my control panel is likely to go out again in another year, when Ill be forced to buy a new dishwasher.
Published: September 9, 2013
Sarah of Pasadena, MD
Source: consumeraffairs.com

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