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Maytag Dishwasher Reviews
Need to tackle a stack of dirty dishes, but unsure if your dishwasher is up to the task? Maytag dishwashers are designed to help you manage messes in the kitchen. Compare dishwashers with top control and front control to see how they stack up. Maytag offers the most powerful motor on the market in all their models, so you know their dishwashers can handle messes of any size. Check out the different types of features on their kitchen dishwashers to choose the best model for your messes. Whatever type and features you need, choosing a Maytag dishwasher means you’re getting a tough appliance that scrubs dishes clean.
I, like SO many other people, am experiencing problems with a relatively new Maytag dishwasher. Mine is Model MDBH979SAB1. I have owned the dishwasher for 4 years but use it 6 months of the year and, because I live alone, maybe twice a week. In effect, it has the equivalent of less than a year of normal use. My problem is the same as countless other people. I can tell from how it behaves that it needs a new control board. I find little comfort in the fact that I one of several thousand people experiencing a problem with a newer Maytag appliance. What concerns me, after reading many negative reviews and seeing Maytags response, is that Maytag does not seem to care. We need to get the word out. We need a massive boycott of Maytag. We need to hit them where it hurts: in their bottom line. Since they seem to be content to continue to put out defective products, the only way to protect consumers is to put Maytag out of business.
About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!Of course, shortly after the year warranty was up, the flimsy pieces of plastic holding up the shelves started breaking off. The repairman, who came to replace the cooling coil on the refrigerator, said those shelf plugs couldnt be fixed. The whole front of all drawers have come off as well. He mentioned that Maytag was going bankrupt and started compromising on fit and finish. And he said that we just happened to purchase in that time frame. Now, we have a compressor that needs to be replaced for over $500! I have, in my garage, a Gibson freezer from my grandma that is 40 yrs old, and literally the most reliable appliance we have. Never have we made any repairs to it!I called Whirlpool (since they bought Maytag) to tell about my horrible experience with Maytag, and let them know we have to replace these appliances. I asked if there was anything they could/would do (discounts whatever) to redeem their name. I was told that they would not be able to help at all. So, I told them that I would not give Whirlpool anymore of my business and warn anyone I could, not to buy Maytag, Whirlpool or Amana. Isnt there any appliance company out there who cares about customer service, a good name and a reliable product?!
We have a 3 year old washer dryer. The wash stopped working so we called Maytag directly to have their repair person come look at their product. Little did we know that they sub contract repair to local companies I could have contacted myself. After being told the authorized dealer was Maytag I soon found out it was not a Maytag employee. The man who came has no idea what is wrong and is guessing at issues. Once a installed part is not the cause he wants to try something else but we have to pay for him to trial and error.We have spent hundreds of dollars and yet our washer is still broken. We have decided to go buy another washer as this is our cheaper option (it will not be a Maytag or Whirlpool). When I tried to talk to ** (Maytag manager who lied on the phone to me and was very rude) manager I was talking to refused and told I had to file my complaint with her co-work. I have never heard of this! We will never buy Maytag or Whirlpool (same company) as our dishwasher after 1 year 3 months old needed a new motor total repair $450.00. Their products break down early.
We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty expired the touch buttons went on it. If you selected normal it would opt for something else like rinse only. We researched online and my husband followed instruction online to take the door off and seal the moisture to prevent this from happening. This worked for about 2 months and now back to the same thing. We paid $500 for this and just living with the problem for now. All we can do is warn others.
We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.
Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Maytag, KitchenAid... Are all brands that fall under Whirlpool. According to Better Business Bureau statistics there is less than 1 chance in 10 that you will get the Whirlpool product you are expecting! We purchased a new Maytag dishwasher at the end of 2016. Within a couple of weeks the dishwasher began failing: discharge pumps, heating elements, soap dispensers, door leaks, faulty racks, rinsing problems... Since purchasing the machine we have had to make 7 different service calls, all under warranty. The warranty service providers have been good but the machine has been a catastrophe, having been out of commission for several of the 18 months since being installed, and causing serious water damage to our kitchen floor (based on several other negative reviews this leaking is not an uncommon occurrence).A few months into owning the machine, after our 3rd service call, we contacted Whirlpool, Customer Service and asked for the machine to be replaced. They refused to replace the machine but extended our warranty free of charge- better than nothing but not a cure to the problem and the only remedial action that Whirlpool was willing to offer. We didnt understand at that point that the problem of faulty and defective Whirlpool products was probably so huge that Whirlpool could not afford to provide a reasonable solution to their customers; leaving many, as witnessed on various product review sites, to bear the extreme frustration and associated expenses borne from the incurred failures. Unfortunately, here we are once again, requesting our 7th service call in less than 18 months, and asking once again for a replacement.The Whirlpool response this time (CSR was not allowed to let us speak to her Supervisor in spite of trying to negotiate that for several minutes) was that they would not replace the defective machine but would sell us a new $850 machine for $250 and would dispose of the faulty machine for an additional $25. Whirlpool would not however pay for the uninstall of the faulty unit nor the install of the new unit (about $350) which would have to come out of our pocket. We won’t be spending the additional $600 to fix this problem as proposed by Whirlpool; we won’t be installing another Maytag product in our home. We were advised that we could fill out a form if we wanted, to try and claim for the damages which the dishwasher caused to our kitchen floor. The form was never emailed as agreed and now we are just really tired of the whole experience so will simply put this all behind us.Our Whirlpool experience has been extremely stressful and quite expensive. It is clear to us that if an appliance which is averaging a serious failure every 3 months since the first day of installation, does not in the opinion of Whirlpool warrant a full and prompt replacement, or even the direct telephone attention of a Customer Service Supervisor, that the Whirlpool quality standard must be so low, the failure frequencies so high, that the number of similar failures prohibits any commercial viability to manage the problems in a reputable manner. Whirlpool clearly has some very large problems. It would not have been easy to destroy the once highly respected Maytag name. Such degradation could only take place as a result of continuous and ongoing Whirlpool quality degradation. We will no longer be their ‘crash test dummies’ but I do hope for the sake of Whirlpool (apparently North American made) that they take ownership of their poor quality condition, realign and spend the next few years becoming the company that we all once knew and respected.
We bought this dishwasher on 7/8/2013 which is my wifes birthday and boy was that a mistake in many ways! I had 5 service calls on my Maytag Dishwasher MDB7749SBM1 before it went out of warranty. It has issues with the ribbon cable and controller and the control lights are like a disco on the keypad. Now it gets so hot I cant touch the door when its running. So I have had to turn off the power and go get a new dishwasher next weekend which WILL NOT be a Maytag!
My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.
Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.
Purchase date of Maytag dishwasher 12/9/11 for $651.37. Controls broke 6/2013. Used Maytag specified repair service at cost of $450. New control panel installed 7/9/13. Control panel broke again 8/13/14. WILL BUY NEW DISHWASHER. NOT MAYTAG.
Purchased our dishwasher 11 months ago from Lowes. Dishwasher has a 10 year warranty on racks and 2 other items. We are 2 adults in the household. Dishwasher is maybe used 4 times a week. Very light use! Circulation pump is bad which also took out the dishwasher solenoid. Im not going to fix because it if only lasts a year again that is a very expensive repair. Very disappointed in this made in the USA product. That was the reason I purchased it. Made in the USA. Come on Maytag. You can do better than this!
I purchased a Quiet Series 300 E71195 dishwasher in 2011. Its about 3.5 yrs old. I guess misery loves company because like so many other complaints on this site my control board died, and Maytag, while saying they care about customer satisfaction, basically said tough luck pal, youre on your own. Sadly I own 3 other newish Maytag appliances. When will these appliances die without support from Maytag? Im not holding my breath. My next step is to complain to the dept of Consumer Affairs and create a page about nefarious Maytag on social media. Avoid the Maytag brand when shopping for appliances. I know I will.
Maytag dishwasher does not clean dishes. It has hot water and we have had a repairman look at it and he said water jets working. We have to wash all our dishes by hand before loading them into the dishwasher to sanitize.
Purchased Maytag Dishwasher MDB8959SFH4 as part of a kitchen renovation with hardwood floors. Realized that the dishwasher was leaking intermittently. Appeared that the door wouldnt latch properly. Called Whirlpool (parent company). Technician came out to assess the situation - couldnt recreate the problem so suggested replacing door seal. I try to explain to him that in my opinion it wasnt the door seal but a failure to latch because the top rack was not retracting completely on an intermittent basis. He also suggesting replacing the latch. Repair was carried out and same issue arose three days later. I systematically removed one dish at a time and then tried closing the door - after removing about the 6th item the door closed. Called the repair company today and they told me he had just received a recall from Whirlpool - apparently an issue with the tracks not allowing the rack to retract properly - what I have been saying all along. I called Whirlpool but they insisted the notice was sent out some time ago. I called Home Depot where I bought the appliance and they confirmed that they were not aware of this issue. I suggested they should not be selling this dishwasher until Whirlpool remedy the manufacturing defect. I will follow up with Whirlpool to let him know I have spoken with Home Depot and they were not aware of the issue.
Maytag Dishwasher Model MDB6759AWS3 Does Not Start - If you are having the following problem, here is what I did to fix it. All of the lights on the touch pad would light-up when pressed but the dishwasher would not start. It appears to be a corrosion problem on the connector from the touch pad to the control panel. 1. Turn off power to the dishwasher. 2. Remove the inside cover to the dishwasher door - approximately 10 screws. 3. Disconnect the electrical connections from the inside cover to the control panel still attached to the door. These are snap connectors. Always a good idea to label the connections before disconnecting in order to make sure everything goes back together properly. 4. Remove the black cover on the control panel. There are 3 screws. 5. Find the green conductor tape that connects the touch pad to the control panel. 6. You will remove the green conductor tape from the control panel. DONT just pull on it. There is a white piece of plastic that slides away from the control panel and toward the green conductor tape. It will remove pressure from the conductor tape and the conductor tape can then be disconnected from the control panel. 7. Get a good pencil eraser and clean off the exposed copper connectors in the conductor tape. 8. Place the conductor tape back into the control panel and slide the white plastic piece over it to reconnect the conductor tape to the control panel. 9. Replace cover on the control panel. 10. Reconnect the electrical connections from the inside cover to the control panel. 11. Place inside cover of the dishwasher over the proper screw holes - make sure the bottom of the inside cover is overlapping the bottom of the door - or the door wont shut properly. 12. Replace screws.13. Turn on power and check.It worked for me and saved me time waiting for a repairman and expense of the repair.
13 months after installing the dishwasher, the touch pad no longer functioned. Called Maytag 800 number and they said out of warranty. I sent out repair man and he gave me a price for repair totaling approx. $300. Called back to Maytag and asked for a supervisor, she agreed to send the parts for free and I had the repair man install. Out the $120 for the repair and wonder how long it will last this time! I will consider a buying an extended warranty? Next time I will buy a lesser priced dishwasher with a dial, no more touch pads.
Nineteen-month-old dishwasher was repaired once while under warranty; 6 months later, same problem. They said they would send me a new part but I would pay for labor. I wasn’t happy but I agreed. I am being forced to use their people and pay first before the part is received and before the work is done. They said this is their procedure. If I must pay labor, I should be allowed to use whom I want. It is absurd asking for payment before job is done when the part is free. I have since checked the complaints, and there are over 200, with one woman on her fourth control panel – I will be on my second one. I feel this machine should be replaced free of charge. Its obviously a lemon!
I could care less if Maytag responds as I have already advised all my family and friends to avoid Maytag products. After spending over $1200 to buy this refrigerator it took 6 months for the ice maker to failed, and it needed a control board replaced. Maytag had a great reputation; however, in the past 5 years their products are worthless. I also have a Maytag dishwasher which failed and was stuck on cancel with a flashing light. The dishwasher panel needs to be replaced and I have just decided to replace both of these products with a different brand.
I have Maytag dishwasher model # MDB7609AWB2. I purchased it from Sears on 5.30.10. It was installed 3 weeks later. From June 2010 through November 2011, the dishwasher has stopped working 3 times, every 6 months, requiring a service call to fix the electrical /circuit board problems. The aggravation of owning a poorly built machine and inconvenience of waiting for Sears to send a repair person has sealed our decision to stop doing business with Sears and Maytag.
We purchased a Maytag dishwasher (model mdb4709aww1) from our local appliance store. A little over one year after purchase, the control panel (part w10254834) stopped working. Our appliance store replaced it. They charged us for the part but not for a service call. Its been two years since the new control panel was replaced and it just stopped working. Now, we have to pay $275.00 for the new part and service call. My previous dishwasher lasted twenty years and we never had a problem. I thought Maytag was a quality product. Sadly mistaken!!
This is the second Maytag appliance in less than 5 years to stop working. The first was a dishwasher. I got 14 months use out of before the control panel burned out. Fixed it for $125 only to have it happen again in 6 months and repair company said parts are only 3 months warranty. Cost me $5 to bring to landfill. Now the matching Refrigerator is making a loud humming noise and Ive been told its the compressor.
Bought a dishwasher about 2 years ago, through Home Depot. After it was installed, contacted Maytag to let them know that it didnt seem to be working correctly. They sent out a repairman, who looked at the machine, and then told us that with the new eco friendly settings, it would be best to let the dishes dry overnight. It seems that the company and its employees dont know [or care] about the product. Contacted their service/helpline to let them know that the screws on the insides of the latch [on the cover] are NOT screwing into anything, they come loose. Person couldnt find same in his system, finally sent screw, but they were the wrong size and didnt work. Just opened the dishwasher this AM, after washing the dishes last night. 12 hours later and they still are not dry. This isnt eco, this is something that is wrong that Maytag doesnt want to address. Buy something else!!!
A year or so after purchasing our new home, we purchased new appliances. We thought Maytag was a good company to go with. We had serious issues with our 2005 Maytag bottom-drawer freezer refrigerator right off the bat. It arrived with a large dent in the door. They offered to take $50.00 off the price. We insisted on one without a dent. They replaced the refrigerator, and shortly after, the board and the ice-maker went out right away.Although the parts were under warranty, we had to pay for the labor. The refrigerator is 6 years old and now it is making a constant knocking sound. We paid a lot of money for what we thought was a quality appliance. What a joke. We had also bought a new Maytag washer and dryer set and they fell apart after 5 years. It’s the same with the Maytag dishwasher. Do not buy Maytag appliances. They are cheap. They fall apart. The customer service is poor. I feel cheated.
A contractor purchased the Maytag MDB7609AWW2 dishwasher about two years ago. Sometimes it will start a load, but most times it will not. The light for high temp, heated dry and sanitize work, but the heavy, normal, light indicators will not light up. Im faced with either replacing the control board or control electronics. I was told Maytag is a quality product. I have not abused the product. The last dishwasher that I had lasted 10 years. I only purchased this one because of a remodel. I will most likely replace the control board since thats the defective part. It doesnt give me a good feeling about replacing the part since it’s obviously a defective part. I will consult Consumer Reports before purchasing another dishwasher.
We have had our Maytag dishwasher MDB9100AWQ only 5 years and now it keeps shutting off. I see there is plenty of this complaint. I will not purchase another Maytag product after reading all these reviews and experiencing it.
We had a Whirlpool dishwasher for 24 years, and when it was time to purchase a new one, I did a lot of research before choosing our Maytag. Reviews by other consumers who had purchased dishwashers was very helpful in making our decision, and we have had no problems in the almost 18 months that we have had this dishwasher. It is very quiet. It washes and dries the dishes with no streaks, although I wash off the dishes before loading them. It provides 5 cycles and 4 options and lights blink, when the washing and drying cycles are complete. I would recommend the Maytag, Model #MDB4949SHBO wholeheartedly.
I am PISSED off at Maytag products in general. First I buy a washer and dryer from a Maytag store-buy a 12 year warranty. Call in for repairs - Maytag and A & E say I have no coverage. Now I am getting bills to pay for coverage on both because the form says my coverage ends this December 2011. I buy a Maytag dishwasher and its the one that catches fire. I get the rebate of 250 for buying the more expensive one - but am still out 500 dollars. Installation was bad by contractors from Lowes - just called that in to have it reinstalled. AND THE MOST RECENT IS THE FRENCH DOOR REFRIGERATOR I BOUGHT 9/4/2010. IT STARTED ACTING UP AROUND CHRISTMAS TIME - WEIRD NOISES, WOULDNT MAKE ICE - I AM SO BUSY WITH MY MOM I DONT CALL IT IN UNTIL JUN 25TH AND THE REPAIR PERSON SAYS IT IS UNREPAIRABLE AND HAS INTERNAL DAMAGE TO THE WIRES.
The control panel of my dishwasher is malfunctioning. I looked this up online and ran into a recall for the heating element. Sure enough, my dishwasher is effected. I asked why I was not contacted. First they made up a story as to not having my contact information. This is simply not true, as I purchased the dishwasher directly from Maytag. Three years ago there was another recall and the heating element caused another problem so Maytag replaced my dishwasher.If a heating element overheats, it seems to me that a short-term affect could be overheating the control panel, causing it to malfunction. I read through a few recent complains and would also like to inquire about having this issue looked into by the Consumer Affairs.
On March 2011, I purchased a Maytag dishwasher model #MDB7749AWB1. The dishwasher worked excellent for 16 months. One morning, with dishes loaded and ready to go, the start button would not light up. The other buttons did light up but that did me no good, I need the start button. A few days later, none of the buttons would light up. I found a repair person who said it would cost over $200.00 to make repairs. I refuse to put another penny with no guarantee that this new part would work. I will never ever buy another Maytag appliance. The last inexpensive, unknown manufacturers dishwasher lasted me 13 years. Do not waste your money on this thing.
This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.
I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.
On April 8, 2017 I was sitting in my Dining room with Dishwasher in the kitchen in cycle cleaning. All of a sudden I heard electrical sizzling and turned to see my Dishwasher was on fire. I got up and opened the door and my Husband shut off the circuit breaker for the Dishwasher. He raced to turn off water under sink and went to disconnect the dishwasher when all of a sudden hot water was shooting all over the place. I tried to catch in a bucket but it was so hot and shooting out hose fast. Kitchen and Dining room were then filled with water. He realized the turnoff under sink was installed at time of house built and cant be fixed without a lot of chopping up under cement.Well finally we cleaned up the mess with mop and towels and relieved neither one of us fell at our age. He unconnected the Dishwasher and secured outside. About 2010 there was a recall on this model Maytag. I reported it and a repair man came to change the cycle panel and said it would be fine, not. Yes almost 7 years later a fire occurred. Just glad we caught it in time without losing our lives or my house. Never, never again will I purchase a Maytag.
I bought a Maytag dishwasher on June 2008. This new Maytag dishwasher replaced an older Maytag dishwasher that caught fire and was recalled (I found this out after calling Maytag). The new dishwasher (Model: MDB 5601 AWB) also had a recalled part (heater coil) in February 2011. Two months ago, (the unit is now 3 years old), the control board started malfunctioning (certain cycles no longer work). I called Maytag today (Aug 24, 2011) but I was told by a Maytag representative that there was nothing that they could do. After reading so many complaints, I am ready to file a class action suit. It seems that this company continues to perpetrate fraud against an unsuspecting consumer for they knowingly continue to manufacture defective products.
My dishwasher is one year old. It is very quiet and cleans well. Stainless steel makes it look great too. Efficient, energy saver dishwasher with great capacity and large utensil holder. This is the best dishwasher I have owned.
At first my dishwasher worked great and I have always been really good about rinsing my dishes before I put them in. Starting a few months back I noticed my dishes were coming out gritty then all of a sudden it started backing up into our sink.
Maytag Dishwasher control panel is not working again! We have owned dishwasher for less than two years but needed repair twice. This time the warranty has expired. We will not have it repaired again. Its too expensive! We will never go with Maytag again.
The efficiency of cleaning even dried on foods and getting them perfectly clean and dried is unsurpassed. And the need for dishwashing soap is always at a minimal using this Maytag Dishwasher.
We got our Maytag dishwasher in 2011. Weve experienced a lot of the same problems other people have mentioned. Control Panel was the first thing to go out. Now it has a foul odor coming from it and it doesnt get the dishes clean. The heating coil has stopped working and is rusting. This dishwasher is junk and Im very disappointed. I will never buy Maytag again nor any company related to them.
Excellent dishwasher but door kinda flimsy. Front panel scratches too easy. Top rack needs to be stronger and a bigger bottom rack. Other than that running wise dishwasher is excellent. Its hard to beat Maytag. I think they just build cheap stuff around good motors.
I bought a Maytag washer, dryer, and a dishwasher from Home Depot. It has only been a year and 1/2 and the washer has already broken down. Maytag wont help and neither will Home Depot. We are two elderly ladies (sisters) that used it once or twice a week. I feel we got ripped off. We cannot afford parts, labor, or a new washer. This product needs to be pulled. And Home Depot should not sell anything that is not a better quality. I trusted both companies and am sorry I did. Thanks.
Purchased Maytag dishwasher two years ago from Home Depot. It worked for about six months before it would stop working. When adding a dish after initial start would cause the unit to just die. After unplugging unit for a day the start/cancel drain buttons will flash. After reading online about a demo mode have tried and gotten it to work periodically. I continue to read online and have found there is a diagnostic mode. The settings are in a schematic packed with the unit. I found mine written in French (part #W10321879A). I called Maytag/Whirlpool and asked for the English version. They could not and would not provide me with part #W10321878A the English version, a single sheet of paper. They will only provide to a licensed repair technician. I am only asking for what should have been included in the original purchase. I paid $850 for a dishwasher that is not chump change. I know the control panel is bad but I would like to use it until the new part arrives. I think I may return the control panel and take my losses and go buy a brand that is not owned by Cesspool (Whirlpool).
Maytag dishwasher, MDB4651AWW was purchased on 15/02/2010. Touch panel was replaced under warranty on 16/08/2010. Touch panel became defective on 04/07/2012. It was $103 for the service call: panel was not replaced (too costly, > $200). My 2-year old dishwasher is now useless. The touch panel on this model has failed twice in two years and is obviously a design failure. I would ask for a free replacement panel.
Maytag Dishwasher, mdb7749sam1 - I got this dishwasher new in Feb. 2013 for my new house. I thought that Maytag was supposed to be a very good appliance company. (I just found out that Whirlpool bought them! I dont like their dishwashers, either! Ive had 3 whirlpools that only lasted about 2-4 years each.) My dishwasher worked great until the control panel buttons started blinking and going crazy! Then, it just stopped working altogether. I called Maytag about this part, and found out that it is only covered the first year, and the so-called 10-year warranty doesnt cover it. What good is the extended 10-year warranty if it doesnt cover all the parts!? I researched this dishwasher before I bought it. It got fairly good reviews at the time. Now when I look it up, it gets these terrible reviews! I am so disappointed with this situation. I have other Maytag appliances that have performed great. Im not sure why their dishwashers cant be made the same way.I am going to order the part and repair the machine. I hope this will fix the problem. I had hoped that the Maytag brand would live up to their hype, and be better than the Whirlpools I had already had such bad experiences with. The Whirlpools had great features, they just didnt last! This dishwasher, too, has great features. Two years isnt a long enough run for it to be a good choice, though. Really disappointed :(
I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago. The last few months the controls have been acting odd. The control lock would automatically just turn on at odd times. Yesterday when I hit normal cycle it went to a different cycle and had many other options lit. It would not start. Finally it went dark, no lights, no nothing. I see many people have had these types of issues with this type of Maytag dishwasher. Disappointing. A dishwasher should last longer than 3 years. Sears said they would send a repairman out but it would have been minimum $200 after it was all said and done. Id rather own a non-Maytag dishwasher so we went and bought a different brand.
Brand New 2017 Maytag Dishwasher MOB8959SFZ4 - The first time we used it it leaked from the door. I called the plumber back to make sure it was level and lined up properly and it was. Called the dealer, they sent a technician who sent away for a new latching mechanism. 3 weeks later the parts showed up. Technician installed them ran it through empty and no leaks problem solved? Nope. So I loaded it up and ran it again and it leaked. Called the dealer back but the technician is away on vacation.They suggested that the top rack might be pushing against the door for some reason when it is loaded so I removed everything from the dishwasher and ran it through again but it leaked again.Its something to do with the door not latching properly and it doesnt have a lever that locks like the old ones did. Its such a flimsy product. It baffles me that importers are getting away with bringing this crap into the country. Im now in week 5 with a brand new dishwasher that doesnt work. Maybe thats why its known for being one of the quietest dishwashers on the market.
This is a portable dishwasher. It does a great job washing the dishes. It’s fairly quiet and gets them very clean. It moves quite easily. The silverware tray is generous. The cycle takes a bit of time, but I don’t think it is excessive compared to other brands.
I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0). This was the first Maytag product I bought and it is definitely the last one! It was more expensive, but because of Maytags commercials on what good products they had, I thought it would last longer and work better. Boy, was I wrong. When it was installed, it was loud. I brought this to the attention of Maytag. I was told there was nothing that they could do. Repair people were sent to my home several times to see if the noise could be fixed and unfortunately, it could not. This is the loudest dishwasher that I have ever had. I should have stayed with the same brand that was over 10 years old that died! Now the control panel blew out and will cost over $300 to have it fixed. After reviewing the numerous complaints that you have on your dishwasher with the control panels not working, I would think Maytag would be more financially responsible in helping the people that have your products that no longer work after being less than three years old. Just a heads up, Maytag, I will be replacing instead of fixing and not with another Maytag product!
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!
Like so many others, I now discover, we are having a ridiculously frustrating problem with our Maytag dishwasher, bought one and a half years ago. Last week, the control panel stopped working -- we press normal and a whole bunch of other lights come on; try to press other cleaning options and entirely different ones light up again. Sometimes we can get it, with luck, to quick wash or super clean and thus have our dishes cleaned (which the machine never did that effectively anyway); sometimes we cant. I havent called the company yet, but given what Ive read, Im unsure if it would do any good. Judging from all the similar comments, Maytag is clearly selling a radically inferior product and care nothing much about this. We will surely never, ever buy another one of their products.
We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.
On 8/26/16, we purchased a top-of-the-line Maytag dishwasher from Lowes of Palm Bay, Fl. It began leaking water out one side shortly after installation. Because of a hospitalization, we were not able to report the problem to Lowes until the first part of December. A repairman from Brandts in Sebastian, Fl. came out on 12/6/16 and said it might be the door gasket, but he did not have a new one with him and if it continued, to call back. I called again and another repairman from Brandts came out on 1/3/17. He said it was out of square and he took out 2 screws and said to cut back on detergent because too many suds could cause it to leak (which we find ludicrous). Now it leaks on both sides. This is not a small leak; it soaks the bath towel we put under the door. On 1/11/17 Brandts sent 2 repairmen out and they claimed we needed to cut way back on detergent and put in a capful of salad oil because our water softener is causing the suds which causes the leak. We now use 1/2 teaspoon of detergent and the capful of salad oil. It is still leaking. Our previous Kitchen Aid dishwasher never leaked and we used the recommended amount of detergent in it. We are apparently stuck with a brand-new dishwasher that cannot be fixed. We will NEVER buy another Maytag appliance.
I too had to replace the control panel on my Maytag dishwasher which I purchased in 2007. I was told by my repairman to contact Maytag to see if they would do anything for me. When I called Maytag, I asked them if there were any issues with the control panels as I had heard there have been multiple issues with them needing to be replaced. I was told they had no record of any complaints and offered to sell me an extended warranty for $269, but there was nothing else they could do for me. I ultimately had my repairman order the part and it was replaced. My repairman did say Maytag did upgrade the panel because of all the issues they were having with the panel. Hopefully, they have fixed the problem and it will not have to be replaced again. But if it does, I will not replace it again. I will look into a new dishwasher and definitely not a Maytag. Yes, I would be interested in joining a class action suit.
Our brand new Maytag dishwasher model number MDB87749SBM2 was professionally installed on 7/31/2013. In fall of 2015 my control panel started acting up. I was unable to select certain wash cycles. The problem would come and go. By January 2016 my lock button would freeze and I was unable to unlock or select any wash cycles. By February 2016 my control panel went out completely. It wont turn on, not a single light. It is fried.When Googling the issue I found that we are 1 of MANY with faulty control panels not only on our particular model but on many Maytag dishwashers. They all seem to have the same problem, right around to 2-3 year old mark. One would think dishwashers would last, like before. A dishwasher shouldnt need to be replaced or need a major repair so soon. The one our new dishwasher replaced was 12 years old and was working just fine. We just wanted to upgrade to stainless steel. Wow what an upgrade haha! Maytag should be recalling these control panels. Their name is no longer a trusted name in our home.
This Maytag was installed in this house in the summer of 1984 and washed dishes for my in-laws for 26 years. We moved in as a family of four and this Maytag dishwasher is still washing the dishes clean. No rinsing, just make sure the food is gone. We replaced the belt about 6 years ago and I think my Mother-in-law replaced the door seal. It has a power saver button, 2 cycles, and the cups are on the bottom rack, plates and such on the top. I dont put plastic bowls on the bottom because it gets a bit too warm for them but all the bells and whistles still work. It is a fairly large model, WU301, with ample room for plates and platters. I dont wash pots because I dont like what the dishwasher soap does to the finish on them. Having the cups on the bottom is nice and the rack is very usable for other dishes as well. The cutlery rack is located on the top rack, removable and a decent size. Almond body, silver and dark brown accents, very 1984 but not a bad look. All of the buttons and knobs are easy to read and use. Maytag, 1984, model #WU301.
We paid over $800 (more with installation) for this quality dishwasher. Within one year we began to experience problems with this unit. The top control panel easily becomes water logged causing the device to fail.
Purchased Maytag dishwasher July 2013, installed August 2013. Stopped working Oct 2, 2014. Called Maytag and they offered to let me buy a service pan for around $300. No thanks, stupid Im not. I also sent an email. Have not heard back but Im sure Im still out of luck. According to the California class action suit regarding the Maytag control panels, Maytag is saying there are no problems with them. Wish we all had some power to make them see otherwise. Will I ever buy a Maytag product again. No. They would be much better off keeping their customers happy rather than spending tons of money on ads trying to get new customers. Since Maytag is owned by Whirlpool, they will not get my money either.
I just want to give an update on my frustration with Maytag dishwasher I wrote about on July 16. In the end, I found a DIY solution and fixed it. I wrote an instructables here: **. Not recommended if you dont feel comfortable repairing things. However, the diagnostic test at least can give you some clue whether its the control panel or control board is at fault before replacing both. Thanks.
My fairly new Maytag dishwasher took a break and stopped working. No lights on the control panel although there was power to the appliance. First repair call, I needed a new computer board. Then when the part arrived and was replaced, no lights on the control panel! Fuse checked out ok and now waiting for a control panel replacement. Really??? Dependable Maytag? No way and never again to purchase from this company (Whirlpool).
I bought this Maytag dishwasher model mdb6709awq1 from Home Depot that installed it; they did a good job installing for a fair price. My gripe is with Maytag. I have owned a Maytag dishwasher since 1977. Back then it was the best you could buy. Since Maytag sold out to Whirlpool to save being bought by the Chinese, the design of the dishwasher has lost or gave up their unique design that made it so good and dependable. The inside of the rack/drawers has been totally changed. It used to have fold down racks on each side of bottom rack that was great for coffee mugs, small bowls/containers, and they came out sparkling clean. The utensil basket was centered front and again the utensils came out super clean. Maytag sold their soul when they sold out to Whirlpool. Dont know if that was part of the deal that they give up their unique design or why did they change the rack design. I wish I still had my old Maytag from 1998 that yes, worked without a problem, then I sold the house with the dishwasher. Why is it that so many appliance makers have taken dependable workhorse designs and phased them out? What is wrong with an appliance lasting for years, decades without problems? Only thing I can think of is that they wont make millions every year as they only would sell so many a year if they are dependable as they wont need to be replaced.
Maytag Bravos XL Washer and Dryer. How exciting to get a new washer/dryer!! Im a savvy bargain and quality shopper, but I really messed up here. A little over a year ago, we moved from IL back to TX and I got to buy a new washer AND dryer at the same time (a rarity). I went and looked at SO many washers/dryers and decided on the Maytag Bravos XL because a friend said she loved hers. It had a deep water wash and bedding cycle (for our blankets, comforters, sleeping bags, etc), and I thought that I could throw that wayward sock in after I started the load (unlike our previous front load washer).Where do I begin with the complaints? (And Im NOT a complainer - never filled out a review in my life). This is what I sent to Maytag: 1) Im 55 tall and can barely reach the items at the bottom of the drum, along with the lid falling on my head when Im trying to do so. 2) Forget throwing in the wayward sock - it must finish the cycle its in before it will let you unlock the lid (Where did locked lids come from anyway? Is that how those missing socks are disappearing - escaping out of unlocked lids? What are we trying to keep in or who are we trying to keep out of the machine? Doors you lock - not washing machines! I dont get it!).3) Even the deep water/bedding wash cycle does not do the job. Using the exact recommended measurement of HE liquid soap does not get the items clean. What a chore to take something out and have white detergent lines all over it and have to wipe it down with a wet cloth. Sure, I could then do a rinse and spin cycle, but since it doesnt add enough water, it doesnt come out much better. The machine senses by weight how much water to use. I am positive that every energy efficient machine is now programmed to add exactly 4 cups of water per load (regardless if its a comforter or one pair of jeans).4) Supposedly, we are saving so much water usage, but energy efficient is a misnomer - it takes me twice as long to do laundry now. The time factors are ridiculous. There are no quick cycles on this machine. If I have a load of delicate tops that just need a quick wash and rinse before I hang them out (I was not out baling hay in them, so its not like they are filthy dirty. In Texas, its the sweat that you are trying to eliminate), the least amount of time I can find on a cycle is 45 minutes. I might as well hand wash them all and be done in 5 minutes. But, that was the point of the washing machine - to do the work for me! And forget the deep water wash cycle of 58 minutes, plus the added rinse and spin cycle (to try and remove the white soap line). Its now taken one and one-half hours to try and clean/refresh a barely soiled comforter.5) The spin cycle is SO efficient, that I have items come out totally dry many times in certain spots. Im washing a comforter right now and I can guarantee you that when I remove it from the washer, there will be an entire section that looks like it never even got wet. Im no engineer, but after watching through the see-through lid, the agitation is not working well enough to get to every section.6) I havent seen a soap bubble or suds yet. You are told to use such a small amount of detergent, Im not sure how anything actually gets clean. The clothes are sprinkled with water, agitated a small amount, spun until they are almost dry and voila - the same dirty clothes come out! 7) The dryer has now ruined 2 of my bras as the hooks get caught in the mesh panel at the back. It literally melted part of the bra! I tried hooking them together before I threw them in there, but now have to put them in a lingerie bag to keep them from being mauled and mutilated. I have NEVER in 37 years of marriage and washing had that happen before.8) I literally could not get my dryer to turn on and a repairman had to come out to the house to show me the amount of pressure I had to use in one finger to start the dryer. I had almost taken a hammer to it before he arrived. Can you imagine pressing the start button on anything - the dishwasher, a hair dryer, a TV remote control, and it not turning on? And all because you pressed too hard or too light? This computer age and electronic panels are killing me! 9) The dryer has the same locking system as the washing machine. So, if you didnt see the wayward sock on the floor or between the two units until after you pushed (lightly, of course) the start button, you have to stop the unit before you can open the door to throw the sock in.I didnt mean to write a novel (about a washer and dryer, no less)! But, I feel better and hope that I have saved one woman from making the same mistake I did. Read those reviews AND believe them. And by the way, my friend who recommended the Bravos XL to me looked at mine and said Thats NOT my washer and dryer. Evidently, mine was the new and improved version! So much for that claim!
Mine is the same sad story as all the others. Bought our Maytag dishwasher in 2013 (model MDB7749) and 15 months later, the control panel went out. We have contacted Maytag and they basically told us it could be our fault it doesnt work, so they wont fix it. Now we have learned that this is an issue that A LOT of people are having. We called their special number for this problem and were told they still wouldnt fix it since we called BEFORE having it repaired. So my question is, how is this legal and why arent they recalling this product? I know that there was a class action lawsuit against Maytag for this problem. Why dont we hold them accountable as well? This is bad business and we shouldnt allow them to take advantage of hard working people like this.
Do not buy a Maytag dishwasher with model # MDBH969AWB1. I bought this dishwasher last Dec. 2010. I could not use it for 2 weeks, because the door would not shut. The repair man came & fixed the door. Then when I actually got to use it and after it finished running the cycle, the tub was dripping with water all over--top, sides, door, bottom. I had to dry the dishes on the top rack, and I had to leave the door open for days in order for the inside to eventually get dry. The first thing I noticed about this dishwasher when it was installed was that it was smaller than my other dishwasher. I hate the design because of the way they have made the racks plus because it is smaller--it holds less dishes than my old one did. I could actually get almost twice as many dishes in my old one than I can with this one. Do they not think of asking the consumer about what they want in a dishwasher instead of going ahead and making something that is not functional?I am so frustrated with this thing; it has brought me to tears. I just today went to Sears and looked at their Kenmore dishwasher. It is designed more like my old one than any of the other makes out today. I wish I had checked this out, before I bought this Maytag. Weve always heard how Maytag is at the top of the line with no problems, right? Dont believe it. I will never buy another one. Whoever is designing these dishwashers need to go back to 1990 and take a look at how it was designed and then go back to making them like that. I loved my older dishwasher, and I wish I had never let them take it away. I wish I had taken the money I spent on this ridiculous Maytag and had my old one fixed no matter what the cost. I made a terrible mistake.If you have an older dishwasher and it has given you good service for years, I suggest you have it fixed and keep it, because you will not like the performance of what they are selling today. It does not matter what brand you buy, they are all designed the same. Just take a look and compare them. But if you buy, please check out the Kenmore. I dont know if the performance is better, but the racks are better designed. My old dishwasher was a Hotpoint. It was the cheapest one on the market, and it gave me the most wonderful service ever. The dishes were always very clean, the heating element was fantastic, and it always dried the dishes completely. I cant believe they would make a product like they do today and sell them for what they do. The heating element in them today is not as good or strong as what they used to make. That is why the dishes wont dry properly. You get way less than what you pay for. Thinking a new dishwasher is the way to go, think again. Please, if at all possible, keep your old one and have it fixed over & over again. I hate this dishwasher. What a joke on the unsuspecting buyer.
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
I bought a full Maytag kitchen in 2010 because like many others, I trusted the brand. However, before I knew it, the dishwasher broke down. I live in Canada so I get Whirlpool (owns Maytag) 2 year limited warranty. Thank God for that because I have had the repair guy come 7 times. Each time for the same problem (control board) and they have replaced a listed of parts with no success. I have asked them to honor their no lemon policy but am given excuses as to why someone has to come see it first before they can give me a new one. Once the service guy arrived he obviously has no idea about anything and just goes for the repair. Its so frustrating.I am fed up. It is completely unacceptable because now Im losing money staying home waiting for the repair guy. Maytag is the biggest piece of junk I have ever bought. I only hope you see this before buying a Maytag product. Like many others here I use my dishwashers once a week. Now Im faced with a dilemma where I might have to purchase a new dishwasher as soon as my 2 year warranty runs out. My $700 went down the drain.
I have had this dishwasher for 3 1/2 years. Replaced the touchpad 2 years ago and now the touchpad is dead. I read all the other comments that are similar to mine and am thinking to replace this junk dishwasher. I will not be buying from Home Depot as they are selling cheap products that are defective!
We have to rinse off any food particles before we wash or it may not wash off. So I use plastic wiper before we load. Only 2 of us so items may sit 3-4 days before we run our Maytag dishwasher.
Wish there was some way to secure all dishwasher under the cabinets better. It tips forward slightly, but gets caught on counter top, so it won’t fall over. The dishwasher itself is truly amazing. I love the stainless steel inside. I ensure I use the dishwasher cleaner on hottest cycle once a month. I have no odors. Both racks hold up well and the silverware tray has never given me any problems. I even like the thin little third top rack, which is where I lay my larger flat knives or spatula. As long as I use the finish dishwasher cleaner, the dishes come out sparkling. And a few times I have forgotten to fill the finish container, the dishes still sparkle. My teenagers do the dishes a few times a week. They don’t wash them off ahead of time. On occasion I have to pick a few pieces of corn or food out of the bottom, but the dishes still sparkle and the leftover food caught on the drain, well it looks clean enough to eat. I would definitely buy it again.
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
Purchased 2/13. Used maybe 3 times per week. Panel has gone haywire 6/14. 3 months out of warranty. Confirmed, bad control panel. We need class action lawsuit. This is ridiculous! Same issue with hundreds, likely many more unreported of dishwashers from Frigidaire/Maytag. I found number to law firm preparing suit... **.
My parents always bought Maytag and so did I. Ive experienced minimal problems in the past and have done my own repairs. My new MDB4949 dishwasher is GARBAGE! Imagine coming home and seeing water flowing out of the house under your back door! The water was coming from the kitchen across the kitchen floor and cascading down the stairs like a waterfall. I pressed the cancel button, nothing? Opened the door, NOTHING! Shut off the circuit breaker, NOTHING!Water continued to flow until I closed the supply valve! The dishwasher damaged my home! Six service visits later and still not fixed! 9 days out of warranty and still having the same problem! Customer service told me to hire a plumber to fix my plumbing problem with the dishwasher water supply! Thats funny because 3 other dishwashers (in the same exact place) had no problem with the water supply in the past 23 years? Two of them were Maytag!I never give less than a positive review but, this is outright FRAUD! The dishwasher has damaged my home on 2 occasions! Unless I want to stay home the whole time its running I cant use it? The customer service is pathetic at best. The control board issue is a scam by every company. Its all designed to keep you on a service plan and is a scam! Long gone are the days of the reliable rotary timer/control that lasted forever! You can thank everyone you know for not paying attention and letting this happen! I guess we can wash our own dishes by hand or comply with this obvious scam?
The dishwasher is only one and a half years old and like many others are having trouble with the control panel. The model is MDB89495AWO which cost nearly $800. The dishwasher does not shutdown after an operating cycle. On contacting Maytag with the symptoms they advised that they have never heard of a similar problem. On reading the comments/experience of other Maytag owners I am undecided whether to scrap this unit and buy another make!
One year ago I bought a Maytag Micro-wave and a Maytag dishwasher - big mistake. I should have done some homework. I had problems with the dishwasher since the day it was installed. I should have suspected something was wrong when it was delivered. I opened my front door and there stood a deliveryman holding my dishwasher in his arms. He said, Where do you want it? I couldnt believe he could be carrying it by himself, especially since it took three of us to move out the old Thermador which by the way was still working just fine after almost 30 years. But my wife insisted on a new washer for her new kitchen. The Thermador was actually made of steel. The new Maytag was made of plastic even the motor. It had some steel and copper parts but mostly plastic. I dont think it weighed forty pounds. The problems began the first day with leaks through the door and under it. I suppose eight or nine service calls happened in the next 3 months. The factory service men were different each time and each had their own guess as to what caused the leaks. Over time they replaced all the parts that could be leaking some of them twice, because subsequent servicemen discovered that a previous service man had installed the wrong parts. We often had to wait several weeks because replacement parts were not on hand, and would be ordered and shipped directly to us. Then we would have to schedule another service call, only to find out the wrong parts came - more delays. One service man told us we were using the wrong detergent, even though it was the detergent and spot-free rinse that came with it. Another service man removed the door cover so he could watch to see where it was leaking when it operated. He said the soap was foaming too much and flooding over, so we had to try another brand of soap, even though by now we had accumulated three other brands that were just barely used. The service men never did fix the problem. It took much experimentation from my wife to stop the leaks, which meant we could only use a fraction of the recommended amount soap. By now we were using so little soap that the dishes always came out dirty. So our choice was mop up a wet floor or have dirty dishes every time. Most of the time now we wash the dishes in the sink. One service man said in Maytags effort to make the dishwashers more efficient, and less expensive to build that the motor and pump were way under powered, and everything was made from petro-chemical by-products (cheap plastic) and that we should invest in the extended warranty. Its cheaper than paying service calls when the warranty runs out soon. What we should have done was exchanged it for another brand. My wife said had she only known, we would have never replaced the old Thermador which will be my next dishwasher. As for the micro-wave there are many things I dislike about it especially the rectangle glass tray which is extremely awkward to remove and replace each time you have to clean out crumbs and spills which happen often. The timer on/off bell is way too quiet with no volume control. The message and operation display is difficult to understand. And to top it off the cheap plastic handle broke one week after the warranty ran out which I found out that its less expensive to buy a whole new door than pay for parts and a service call to repair handle. Maytags track record made me not want to deal with service dept. again. I will probably be money ahead to trash the two appliances, start over and do some homework and maybe buy a European made appliance. I know German technology is not all about profit making, but quality, reliability, durability. I hate to sound un-American but greed in American corporations will be their downfall.
I bought a model MDB7749AWW1 Maytag dishwasher in May 2011. I thought I was getting a nice one, but no one really liked the way the racks were designed after we got it installed and began using it. My biggest complaint however is with the control panel. It failed in November 2011 and was replaced under warranty. It has now failed a second time in June 2012 (just over one year old and out of warranty). Theyve offered to pay for the parts since it is so close to one year and I pay labor. Well see how that goes. Looks like there are lots of problems with Maytag control panels.
I purchase a Maytag dishwasher from Home Depot on 12/31/11. Based on the their commercials, I thought they were dependable. I did purchase an extended warranty, as I always do with any new appliance. After 2 years, the dishwasher stop working. I contact Home Depot and the extended warranty and was told to contact the manufacturer. Maytag blamed the extended warranty for the problem. They told me they could not help me. And could not help me. I will never ever buy any appliances from Maytag again. This model is M936/110V cord.
Thats right. We bought it in September 2010, and it worked fine for two years. This week, our Maytag (Model: MDB7609AWW2) simply stopped turning on. The appliance repair guy pointed out that Maytag has a horrible record which the new owners (Whirlpool) do not seem to be concerned with because even though they know these electronics are dying very quickly, the replacement parts are exactly the same (unchanged). The cost to replace the suspected failed parts is somewhere around $250. The repair guy just said, I can do it, but its going to break again. His suggestion is to shop for the cheapest dishwasher out there since even the most expensive ones fail so quickly. This particular model has a huge amount of the same complaints.
In 2011, I purchased 2 Maytag dishwashers, one for my tenant and one for myself. In 2014, the circuit board on my tenants dishwasher failed, when the unit was only 3 years old and of course out of warranty. I first contacted a local repair person, and he informed me that the repair plus service would be close to $300. When I contacted the company, after about an hour on the phone, they agreed to send their authorized repair service person and after his evaluation, would repair the unit with no charge to me, as a courtesy. This whole process took about 2-3 weeks. I felt that was fair. It is now 2015, and my unit, which I purchased at the same time and the same type, now is not working due to a faulty circuit board. My tenant uses her dishwasher more frequently, and that is most likely why her circuit board went first. This is a design flaw, or perhaps planned obsolescence. At any rate, Im not happy with this, and my model is mdb7809awb2, and serial # is FO4205659. Do you know if there have been any other complaints on this? Thank you for your help.Updated on 07/30/2015: After I wrote my review, I contacted Maytag about the problem. After considerable wait times, I spoke to someone who set up a diagnostic repair call, giving me the impression that Maytag would cover it. When the repair company called, they told me that I would be charged $104.95 just for diagnostics. Labor and parts would be additional. I called Maytag again, and they agreed to let the repair company charge back the diagnostic fee. After diagnosing the problem, it was determined the problem was the control panel and not the circuit board. The cost to repair with tax came to $315.85 and it was only this low because the repair company waived the return service trip. I can get a new dishwasher for a little over $400.00. I am very disappointed in Maytag, because I remember the commercials where the Maytag repair man was bored because the products were so dependable they never broke. My unit is only 4 years old, and its sad that it costs so much to repair it.
Bought DW 2 1/2 years ago. The control panel has a mind of its own, and today it will not even light up. How does a recall happen? I see lots of people having trouble with this model and others as well. A dishwasher should last much longer! Will never buy a Maytag again... and will recommend the same to my friends.
It doesnt clean as well as the cheap GE model we have at our beach cottage. Also it is very noisy. Disappointing. Will never buy a Maytag dishwasher again.
Great when it works properly and doesnt leak! Quietness, cycles. Everything that had to go in went in, well laid out. Stainless steel, clean, good looking. Anything with the Maytag name doesnt last any more than a couple of years. Gone through a washer and dryer with no help from Maytag. The dishwasher was replaced by Maytag because the main circuit board was on backorder for more than 5 months. Washer was replaced with a Samsung. If I had to replace the dishwasher out of pocket I would go to Korea or Europe to do so. Maytag, what a huge fall in quality and reliability!
We purchased a Maytag dishwasher in July 2013. In October 2014 it stopped working. None of the buttons on the control panel would light up. The service technician diagnosis was that it needs a new control panel at a cost of about $200.00. We chose not to do the repair since the technician recommended against it.
Would need 3rd panel for 8-year dishwasher - Either no lights come on the panel or Load done lights, like now. It has happened so many times over the years from about a year after spending a lot of money on a Quality unit. Many times I was able to operate it after turning the breaker off/on or leaving it to sit for a week or so, multiple times! Also, the rubber on the racks did not do so great - peeled and rusty. I did apply rubber repair multiple times, then got new racks at my expense. Several other brands bought over the years lasted 10+ years with no repairs!
We purchased a Model MDB8949SAWO Maytag dishwasher in September 2012. The control panel failed in November 2015. We wrote a letter to Maytag (Whirlpool) expressing our disappointment and received a call from Maytag customer service. The Customer Service representative informed us because we contacted our local repair facility directly, no reimbursements would be provided. During a subsequent follow-up call, I was informed by the Customer Service representative that Maytag manufactures quality products and that no premature failures were occurring with Maytag dishwashers. The Customer Service Representative stated that we should have purchased an extended warranty which lends some support to the fact that Maytag dishwashers are essentially junk. Never again will we purchase any Whirlpool products.
Two in a row make it just over a year then the control panel goes out. You call a Maytag repairman and they say the control panel is bad! #1 it should last more than a year and a half. #2 a part shouldnt cost you as much as the darn dishwasher! Do not recommend nor would I ever buy another Maytag.
In 2011 we purchased a complete appliance grouping at Home Depot by Maytag to include the dishwasher. For some reason we neglected to purchase an extended warranty on the dishwasher. Lo and behold in 2013 our control panel went bad and the cost to repair it was almost as much as purchasing a new dishwasher. Thinking this was a fluke we were dumb enough to purchase another Maytag from Home Depot due to the loyalty made in the USA. Well here we are 2015 not even a full two years later the control panel started acting funny a few days ago and yesterday just plain old QUIT. Fortunately we were wise enough to purchase an extended warranty plan on this dishwasher so tomorrow we will be calling the repairman. Unfortunately Maytag has never solved the problem that has been occurring for at least 5 years and continues to sell this product to unsuspecting schmucks like us who try to be true to the made in the USA slogan. Shame on Maytag!!! Our model number is MDB7749SBM. Buyers beware.
I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowes, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his labor fee of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.
We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.
I was having similar issues with my Maytag model MD dishwasher. The unit was operating, and then the start/resume light began flashing. Didnt think much about it since the machine continued to run. But the machine wouldnt cycle off, or rinse or dry. It continued to run, with the start/resume light flashing. When I opened the door and hit cancel, the unit turned off. Several minutes later, the normal light and heated dry lights came on, and soon after, the unit started up by itself (Twilight Zone music is going off in my head). I let it continue to see what it was going to do. It ran, and ran, and ran some more. I stopped it and secured the power to it, left the power off for a very long time. Started it up, no joy.I began reading the blogs sent in by other frustrated Maytag owners, we are numerous. I went back and re-read some of the posts that dealt with resetting the control panel. The one that mentioned; press Hi Temp. then Start/Resume about 3 times consecutively, that did the trick. Thank you for that useful piece of info. Saved me 143.00 plus tax and shipping for the new control panel (for now). I found some very helpful MOs (Maytag owners). I also found something very frustrating, with so many unhappy customers dealing with the similar issue. I would think that Maytag would put out a technical alert that deals with these problems. Instead, we get these so-called Maytag experts that magically appear on your computer screen. They ask you, what seems to be the problem. So after I described the issue, I asked the Pro, how to prove that the issue is with the control panel, or the elect. control board, both parts are 143.00 ea. (Just trying to limit my pain.) They send me to a page that wants to charge me 28.00 for the answer. What an insult. We pay 500-800 dollars for these units that should last more than 4 yrs. and some doofus is charging you for answers that saves you the consumer money and frustration. I, like many in the Maytag blog, will never purchase a Maytag product again.
I have on the Maytag dishwasher for about a year. Is very quiet, the dishes are not clean. I called three repair guys from Maytag. The first time they replace the pump. Second time the guy said he just had a designed machine is no good.
My wife was in the kitchen and started yelling for me to get in there fast. I could smell smoke and then could see the smoke in the kitchen and sparks coming out of the front top right side of the dishwasher. I shut off the power to the dishwasher at the breaker panel. I then removed the contents and then the dishwasher itself. I threw it outside and then the next day I took apart the door and found that the control board was melted and fried. The model # is MDBH949PAM1. We are trying to locate the receipt for date of purchase. Pictures are attached. This is not safe and my wife is very upset as our 4 year old daughter had been leaning on the door not just 15 or so seconds before this happened.
The Maytag dishwasher works really well. Not the quietest, but cleans thoroughly. I dont use heated drying though, to save energy. Stainless steel interior retains enough heat to mostly dry. However, unit died after only 7 years. Expected longer life.
Model MDB7749SBM1, Complete FALSE ADVERTISEMENT and GARBAGE. Let me explain. Maytag clearly claims this dishwasher is stainless steel on the inside and out... FALSE, BOGUS CLAIM. Please check for yourself, tried a magnet to it everywhere and the magnet stuck everywhere. I have had this dishwasher for 15 months. The keypad frequently stuck. When I called Maytag, they told me if its usable, there is no defect. 15 months after purchase and 3 months after WARRANTY ran OUT on Thanksgiving Day with 25 guest. The keypad finally quit for good. I called the Friday afterward and was told no service for a week. I called and received local service but they told me it would need a keypad, which I waited to call on Monday since Maytag is closed on weekends how ironic. I was told they wont cover anything since a certified person didnt come out even though nothing was ever fixed and they blatantly lied to the consumer. Tried to sell me an extended service plan. I will NEVER BUY ANOTHER MAYTAG PRODUCT AS LONG AS I LIVE AND WHEN IM IN LOWES OR HOME DEPOT, I WILL TELL EVERYONE IN THERE SHOPPING THE SAME THING, DONT BUY MAYTAG IF YOU KNOW WHATS GOOD FOR YOU.
Maytag dishwasher model MDBH949AWW - I purchased a dishwasher thinking I was buying the best (laugh is on me). The date of purchase was 1/18/10, the control panel was replaced on 5-25-11 at no charge. On 10-15-12, the control panel failed again so I was forced to hand wash an entire load of dirty dishes. I used the dishwasher once a week. I am debating if it is worth it to repair it or replace it, in light of the fact that it could go out again the next year. Wish I had found this website before I made the purchase.
The design capacity of the dishwasher is not conducive to cleaning a full load. Within 3 months of purchase one of the interior baskets broke. I will never buy another Maytag product again. I was a fool in believing this was a top of the line dishwasher.
I bought your Maytag model MDB7749SBW1 dishwasher on May 22, 2013. We bought Maytag because of your reputation...not because of price. However, in September, 2014 (2 months out of warranty!!), the control panel stopped working. I called the 800 number and the best they could do is to extend the warranty for 6 months BUT only after we paid for repair and control board replacement. This is not cheap!!! We were furious. I looked if there were recalls on this model but there is not (should be). Anyway, after we paid for repairs and a new control panel put in ($160.00 +- for part itself), we were very cautious about touching anything on that dishwasher. YOU HAVE an issue with design and I can give you link after link of other customers who have expressed the same thing. So, here we are in 2017... About 2 months ago, we noticed the exact same symptoms with the control board.In fact the ONLY way we could start the dishwasher was to turn off the breaker, let it sit for 20 minutes - overnight and then turn back on and hit the start button. We lost all control over the settings. Only auto clean and delay 2 hours were working. Yesterday, I purchased yet another control board ($179 incl tax and shipping). I plan to install myself. If I could afford another dishwasher, I would do it and never buy Maytag again. Maytag really ought to be ashamed and if they were truly concerned they would offer these defective parts at a steep discount or better yet, recall. I plan on submitting something about this issue with any consumer group I can find. I guess the only way to spread the word and perhaps force a company to respond is to post on social media anymore. This is NOT a like.
I bought a Maytag dishwasher to match other appliances in kitchen. Work great, not loud and gets dishes clean. Have owned it for 10 years and have one problem with the door latch. But it was easy and inexpensive to replace.
My Bravo washer does NOT clean my clothes. I have tried many detergents. I have to pre-treat all spots with dish soap and run hot water over and then rub the spots out. This was the only recommendation given after consulting with Maytag. I have to pre-soak my clothes in a pail of water with detergent. The water is brown. My clothes are dingy, spotted and have bleach spots. I am very careful so this is not from pouring into the bleach dispenser. Maytag was the reason I purchased this washer. Never again.
MDB7749AWM1 more Maytag corporate garbage! I bought this dishwasher since my last one, Whirlpool, gave out at three years (garbage motor from Korea) thinking this would be a quality product made in USA. Well after about 6 months into usage and under warranty, the circuit board went out! The repairman assured my wife that it was rare to replace it on a Maytag. Now 9 months later, out of warranty, the circuit board goes out again! I know what it is, I can fix it, but will Maytag work on fixing to get a better circuit board? No! The US government is a puppet to all these companies that keep getting bigger and fatter! I say buy foreign products! Enough of these fat companies buy the competition out and giving the US public no option. Preston E. Tucker said it best: You let the big guys push the little guys out of the game and you will end up with garbage for products! Do yourselves a favor, buy Bosch, LG or Samsung. I know their products are not better but just maybe, someone in these corporate offices will see that to sell in the USA, you have to sell quality again!
We purchased a Maytag dishwasher mdb7749sbm1 in 2014 and have had nothing but problems with it since it was delivered. Within a year of owning it, the top jet fell off. We had it replaced and the repairman warned us that it would probably come off again due to a faulty latching system. In the last six months one of the brackets that holds the upper shelf has broken off and the dishwasher leaks every time we use it.My last cycle leaked so bad that essentially it completely soaked the extra large bath towel we place in front of it and travelled halfway through my kitchen. Not to mention that it never washed dishes well, regardless of what cycle we use, which/how little or much detergent/rinse agent and it does not filter at all, as theres debris all over my dishes and glasses. I am now looking to replace it before like other reviewers a control panel fire occurs. Strongly recommend staying away from this brand.
I have the same complaint as everyone else. I have had my dishwasher since April 2013. Less than 9 months after having it the control panel went out and they came and replaced it. Now June 2015, 2 years and 2 months after purchasing and a year and a half after the control panel was replaced, none of the buttons work except the cancel button. How is it that these machines, as expensive as they are, crap out after 2 years! Such a waste on money!! Maytag has lost my business forever!!
I would say you have plenty of options when choosing a color for your dishwasher. You can choose black or stainless. Try one today you wont be disappointed. I load plenty of dishes into the space. It has extra pockets for little things and it has plenty of hooks and hangers to use for bigger cycles. Kenmore Dishwasher runs great. Very efficient and cleans the tough stains better than any dishwasher Ive ever used. I would recommend this to anyone looking to buy a dishwasher. Of all the dishwashers I researched at Lowes and Home Depot and Sears and Ace and other local stores, the Maytag was the lowest price with all the features I wanted.
Maytag Dishwasher Reviews
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