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Maytag Dishwasher Parts
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Maytag Dishwasher Parts
Maytag Dishwasher problems
Maytag Dishwasher broken
Maytag Dishwasher issue
Maytag Dishwasher difficulty
I purchased a Maytag Centennial - HE Energy Star Washer from the local Home Depot on Guam.... Probably the worst clothes washer I ever purchased. I typically buy a Whirlpool brand for many of my appliances of which I have always been satisfied with the products. I understand that Whirlpool is now the new principal owners of Maytag. I bought the Maytag for my new second home which I have moved into as my primary residence. Great ads on TV that promote the Maytag product line but the product fails miserably in performance. From the day I purchased the washer, my wife, kids, and I visibly noticed the laundry doesnt get as clean as my previous washers, it takes longer to wash a load of laundry no matter what is the preferred setting, the irritating hum is deafening in my laundry room, now the washer has malfunctioned and doesnt cycle through properly, leaving the clothes either unwashed or wet... I do not know who is your servicing agent or center on Guam and I am debating to repair it or just dispose of it. I can tell you now... MAYTAG... NEVER AGAIN. Now I know why the Maytag Repairman is so lonely.... I wouldnt bother to repair it. I hope these issues do not filter down to your Whirlpool products. That Samsung is looking pretty attractive right now. I bought one of their dishwashers that is doing a pretty good job right now.... Guess what? There was a Maytag next to it that I didnt even look at.
We bought a Maytag dishwasher in August, 2014, and already the touchpad is malfunctioning and we cant start the dishwasher! I am very disgruntled and frustrated by this! I should have kept the old Kitchen Aid dishwasher that we bought in 1995! At least it never malfunctioned!
After 15 months of use the Maytag Dishwasher MDB8959SBS2 the control panel start malfunction. I read very carefully about the Home Depot Customer reports before purchasing this built in stainless steel dishwasher, and supposed to be one of the top notch on the market, around $850 retail price. It becomes a big disappointment. After three months of use, the top rack handle broken but it still under manufacture warranty, so we get it fixed by Maytag contractor. Then 15 months after regular use for a family of five, the control panel start malfunction, few bottoms will not start anymore. We are out of luck with one year manufacture warranty and working towards our VISA card extended warranty to try to get it fixed.
Purchase of what we thought was high quality Maytag dishwasher. Paid $600 and $250 to get it installed, which was really just to take out the old dishwasher we wish now we had kept, and plug in the new one. After 2 years, repairs needed to replace the control panel and key pad must be replaced, cost $340 plus labor. We will never buy Maytag again. Called their hotline, 800-877-6777. They cannot offer any help. Called the co. we bought it from, a Maytag dealer, Haleys Maytag of Antigonish, Nova Scotia. They too offered nothing except to sell us parts... control panel and key pad. Called lawyer who has class action suit now against Maytag, Eppsteiner & Florica. They are not representing customers who live in Canada, only U.S.My recommendation to Maytag dealer who only sells Maytags, Haleys Maytag of Antigonish, Nova Scotia, find another company to represent. Maytag is a real loser. Never again purchase a Maytag, and I told 10 people who will tell 10 people... who will tell 10 people. Our model number... same as all of yours... the loser MDB6709AWW1. Dont waste your money buying this overpriced dishwasher that will then require you to spend more money every 2 years on a Control panel and Key pad that are defective from the factory.
Like many of the other complaints, control panel lights up but dishwasher will not start. It has had minimal use and is less than two years old. For a product purchased for around $800, it should have lasted far longer. Repairs will cost close to the cost of replacing entire unit. Do not buy Maytag. Their reputation is ruined in my eyes.
We spent $600 on a Maytag Jet Steam Plus dishwasher and its junk. We bought it in May of 2013 and the top panel is burnt out and the ribbon or control wires is corroded. Maytag wont pay for replacement parts and I wouldnt recommend anyone buy Maytag again. I thought it was supposedly a good brand but its nothing but garbage.
We purchased a TOP of the line Maytag dishwasher with the expectation that we were also purchasing high quality. Boy, were we wrong. Continuous problems with the controls since out of warranty. The controls are in the door and operate pushbutton from top. This is electronic pushbutton not actual pushbuttons.MDB89595SBS.
We purchased a Maytag Dishwasher (model number mdb6759aws3) about 3 years ago. After about 1 year, the control panel started to go. Certain options would not light up. If I used the options that did light and shut the door, the dishwasher would work. I had called Maytag, and they were charging almost $200.00 to come out to repair. Now after 3 years, the entire panel is out. We had someone come out. We ordered a new touch pad for $265, and it still did not work. It is the control panel that is dead. What bothers me is that after reading online, this seems to be a continual problem, and Maytag does nothing to help the consumer.
I bought model MDBM601AWB3 in October of 2009. The control panel and wiring harness burned in August of 2011 after, at the most, running twice a week. I called customer service and talked to numerous people. All said, Too bad, out of warranty. I did a quick Google and learned it is a common problem and even a fire hazard with Maytag dishwashers. My wife, who was being treated for lung cancer at the time and was very emotional, got a hold of someone in corporate and literally cried that we could not afford the $600 to fix a problem they knew it had when they sold it to us. They relented and agreed to pay for parts; we pay labor. Today, 1/10/13, the control panel is dead again. I suspect it is the same problem as all they did was replace the panel and wires. This machine has obvious dangerous design flaws that they were aware of. I find it sad that a company can screw people like this and get away with it. What recourse do we have now?
I purchased a Maytag Dishwasher at $600. 6 months after installation, the control panel quit. Maytag sent a repairman and replaced the panel. 4 months later, the control panel quit again. The repair man told me that if it failed a third time, that Maytag would replace the dishwasher all together. The control panel quit again just a few days before the warranty expired. When the Maytag repairman came for the repair, he tried to convince me that it was not the control panel this time. He then replaced the control panel, but did not use the embedded electrical connectors. He literally cut the wires and wired it together by hand, wrapping everything in electrical tape. He said this was a different repair than the others and the three strikes and a full replacement rule didnt apply. I wasnt convinced and called Maytag to complain. I was promised a six month warranty extension, if I would accept the repairs. Two months later and the control panel has quit again. When I complained to Maytag, I was told that I had no six-month warranty extension and it had never been promised to me. They offered to send a repairman to diagnose the problem for $130. Needless to say, there will NEVER, and I repeat NEVER, be another Maytag appliance bought for my home.
Add me to the long list of disgruntled buyers of a Maytag Dishwasher. Just like the other 488 people that similarly filed an unsatisfactory rating on this site I too am now on that list. And no surprise - the control panel ceased to function 13 months after I purchased the unit and one month after the manufacturers warranty expired. After brief inspection the problem was obviously a design error leading to premature wear of the electric ribbon in the handle. Phoned Maytag and they advised me it was the first theyd heard of this problem with the model. Only subsequently did I search to discover that the problem was so common it might be characterised as routine. Replace part was 8 weeks and Cdn $153, about 2x the US price. However they wouldnt ship it to me from the US. The repair isnt too difficult: 11 screws and a little patience if youre so inclined. Before installing take a few minutes to trim the plastic where the electronic ribbon strip passes from through the handle without clearance. Save yourself the same repair in another 13 months. Lesson learned - no more Maytag/Whirlpool dishwashers for us.
Do not buy a Maytag dishwasher with model # MDBH969AWB1. I bought this dishwasher last Dec. 2010. I could not use it for 2 weeks, because the door would not shut. The repair man came & fixed the door. Then when I actually got to use it and after it finished running the cycle, the tub was dripping with water all over--top, sides, door, bottom. I had to dry the dishes on the top rack, and I had to leave the door open for days in order for the inside to eventually get dry. The first thing I noticed about this dishwasher when it was installed was that it was smaller than my other dishwasher. I hate the design because of the way they have made the racks plus because it is smaller--it holds less dishes than my old one did. I could actually get almost twice as many dishes in my old one than I can with this one. Do they not think of asking the consumer about what they want in a dishwasher instead of going ahead and making something that is not functional?I am so frustrated with this thing; it has brought me to tears. I just today went to Sears and looked at their Kenmore dishwasher. It is designed more like my old one than any of the other makes out today. I wish I had checked this out, before I bought this Maytag. Weve always heard how Maytag is at the top of the line with no problems, right? Dont believe it. I will never buy another one. Whoever is designing these dishwashers need to go back to 1990 and take a look at how it was designed and then go back to making them like that. I loved my older dishwasher, and I wish I had never let them take it away. I wish I had taken the money I spent on this ridiculous Maytag and had my old one fixed no matter what the cost. I made a terrible mistake.If you have an older dishwasher and it has given you good service for years, I suggest you have it fixed and keep it, because you will not like the performance of what they are selling today. It does not matter what brand you buy, they are all designed the same. Just take a look and compare them. But if you buy, please check out the Kenmore. I dont know if the performance is better, but the racks are better designed. My old dishwasher was a Hotpoint. It was the cheapest one on the market, and it gave me the most wonderful service ever. The dishes were always very clean, the heating element was fantastic, and it always dried the dishes completely. I cant believe they would make a product like they do today and sell them for what they do. The heating element in them today is not as good or strong as what they used to make. That is why the dishes wont dry properly. You get way less than what you pay for. Thinking a new dishwasher is the way to go, think again. Please, if at all possible, keep your old one and have it fixed over & over again. I hate this dishwasher. What a joke on the unsuspecting buyer.
I purchased a Maytag dishwasher model #MDB6769AWB2. After 1 year and 2 months of light use (just my wife and myself), the control panel went out on it! I called Maytag and because it was over 1 year old, they would not do anything about it! When you call their number listed in the owner’s manual, they thank you for calling their Customer Experience Center. This is an experience I can do without!
We purchased a Maytag dishwasher mdb7749sbm1 in 2014 and have had nothing but problems with it since it was delivered. Within a year of owning it, the top jet fell off. We had it replaced and the repairman warned us that it would probably come off again due to a faulty latching system. In the last six months one of the brackets that holds the upper shelf has broken off and the dishwasher leaks every time we use it.My last cycle leaked so bad that essentially it completely soaked the extra large bath towel we place in front of it and travelled halfway through my kitchen. Not to mention that it never washed dishes well, regardless of what cycle we use, which/how little or much detergent/rinse agent and it does not filter at all, as theres debris all over my dishes and glasses. I am now looking to replace it before like other reviewers a control panel fire occurs. Strongly recommend staying away from this brand.
We purchased a Maytag Jetclean Plus Dishwasher in June 2013. It worked well enough initially. We bought it because it had a large capacity and built in disposal. By August 2014, just after the warranty expired, the front panel gave out. To have someone even look at it cost $150. By following instructions from internet discussion groups by other people facing similar issues, we were able to get it to run in random mode. Programs were no longer indicated or selectable but dishes generally still got cleaned. Two months later a wheel fell off the premium rack glides. Finally after about 2 years of use, the dishwasher finally gave up altogether. At this point the stainless steel tub is no longer stainless. The entire device has worn poorly and looks shoddily made. This is the worst use of $900 I have ever made, and what tweaks me the most is Maytags attitude and their ludicrous warranty that barely lasts out the weakest link in the device.
My dishwasher racks are disintegrating. I called to see what to do or if there was a recall. I was told that problem happens a lot, but there is no recall or other option other than to purchase new racks. I could almost buy a new dishwasher. I bought Maytag so that it would last a long time with few repairs. That has not been the case with this dishwasher. I had a medium grade Sears’s dishwasher for years before I supposedly upgraded to a better dishwasher. Maytag is obviously an overpriced name and the quality of their product is no better than any other cheap dishwasher.
We are in the process of replacing the 2nd control board in the past 2 years (have has this dishwasher for 3 yrs) on our Maytag dishwasher model MD87749AWW1. The lights on the panel completely quit working mid cycle. At $175 per replacement, we are into repairs for half of what we paid for the dishwasher. Bought Maytag because it is made in the USA but found out that a majority of the parts are imported from China? Very disappointing.
We purchased all Maytag home appliances when our home was remodeled about five years ago. After the first year, the microwave had to be replaced because it malfunctioned. The dishwasher stopped working in the third year, and now, my refrigerator (model# mf12568AEB) wont cool. The technician told me that all of the Freon had leaked out because of a design flaw. Moisture had gotten into the compressor, and with the cost of repair or replacing the compressor, I would probably be better off buying a new refrigerator, preferably not a Maytag.
My original GE dishwasher that came with our house finally crapped out after about 8 years of use in 2007. Bought a Maytag from Home Depot for around $400. Dont remember the model number. It worked okay but then in the middle of 2010 we got a letter in the mail saying our machine was being recalled because the heating element might catch fire (!!!). The recall gave us the option of getting it fixed or getting a $150 rebate. We chose the rebate option so we trashed this dishwasher and went back to Home Depot to buy another one.We found a very nice Maytag with the stainless steel tub and the racks with the lifetime warranty against corrosion (which was good because our previous Maytag had started to leave rust on our dishes because the plastic on the tips of the rack tines was starting to come off), model #MDBA979AWB1, serial #FY2501885. The one we found was a no-box display model but it had all the accessories with it and still had the factory warranty. We got it for just over $300 and with our rebate applied we were out the door for under $200 including tax. I installed it myself and didnt have any issues for quite some time. My wife and I were both very happy with how clean the dishes got!Now, last night the dishwasher wouldnt start. I checked it out this morning, made sure it had power and was able to get some lights on the control panel to light up but still couldnt get it to start. Looks like Ive been victimized by the control board as most of these complaints have said. I guess I should consider us lucky since ours seems to have lasted longer than the average 18 months to 2 years. Will be contacting Maytag and Home Depot to see what they can do but after reading all these negative reviews Im not hopeful.
We bought a Maytag Dishwasher on March 16, 2013. Less than 10 months, we had repairman come in 5 times. First was soap scums left on the glasses after a wash. Then, the soap dispenser was leaking. Now the control panel is not working. We have to wait for a week for the parts to come in. Total length of time for hand washing dishes since we bought this dish washer is three weeks. They said they are not going to replace it until it cant not be repaired. What does that mean?? Please never ever buy Maytag dishwashers!!!!!
I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowes, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his labor fee of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.
We have had a Maytag dishwasher for just over a year. The control panel acts up randomly and has finally quit altogether. The design of the handle is very poor as it pulls the control panel away from the door. Will never buy a Maytag product again. This is a very clear design flaw and when we called Maytag they offered no help as we are passed the guarantee.
We purchased our Maytag dishwasher on 12-26-2013. It was installed in early Jan. We did not buy an additional warranty. We put our faith in the Maytag name. We had no problems with our dishwasher. It was smooth and quiet. The one year warranty ended in Jan. 2015. In March of 2015, our dishwasher control panel began to go crazy. A short while later our Maytag shut down completely. Every now and then the washer will come on by itself. We will try and cut it off. It cuts off when it is ready. We have got quotes on getting it fixed by Maytag. With installation and tax, our Maytag Dishwasher cost us $649.22. Our complaint is the same complaint of thousands of other customers - the control panel. Maytag should have a recall and fix this problem. Maytags remedy for this problem is to sell a warranty for each year that a family owns the dishwasher. That is not acceptable. Please consider a recall on this item. Our model is MDB7749SBW2. Our serial #F33406909. Thanks for your help.
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case. My previous washer I had for 18 years and not problems until the end. Having a washer for 3 years and being told to purchase another one because it would be too expensive to fix the current one is very disheartening! I do not recommend this product to anyone, nor do I recommend the company as they do not try to make things right or offer any assistance in any way! Buyer Beware.
Great when it works properly and doesnt leak! Quietness, cycles. Everything that had to go in went in, well laid out. Stainless steel, clean, good looking. Anything with the Maytag name doesnt last any more than a couple of years. Gone through a washer and dryer with no help from Maytag. The dishwasher was replaced by Maytag because the main circuit board was on backorder for more than 5 months. Washer was replaced with a Samsung. If I had to replace the dishwasher out of pocket I would go to Korea or Europe to do so. Maytag, what a huge fall in quality and reliability!
We purchased this model from Home Depot in February 2011. In July 2011, I found it full of water and dirty dishes after running a wash cycle. It was completely dead like it wasnt getting any power. I checked the fuses, etc. - nothing was wrong that I could find with the power supply. I called for a service tech that day and they sent someone out to check it. It was the control panel. They shipped me a new control panel and the tech came back to replace it under warranty. It worked great until July 2013. Again, it is full of water and dirty dishes, wont turn on and has no lights on the front panel. I called Maytag to get a service tech. The warranty is expired of course. They offered to sell me a replacement dishwasher at a discount for $409, Model # MDB7749SBW. Or I can buy an additional 1 year of warranty for $269. I also could buy a control board for about $150 online. None of these options is attractive right now, but hopefully if I get the new model, it will not have any issues... I wish they would just tell me it was a crap unit instead of giving me the option to either get a new one or pay for a useless warranty. I am fed up with this dishwasher. 2 control boards in 2 1/2 years is unacceptable and indicative of a defective unit or design. After reading the reviews here it appears to be a defective design.
It meets all of my needs and expectations. Its quiet looks nice and does a very good job of cleaning dishes.
Hello, My recently purchased dishwasher has leaked water within less than half an hour of the fifth time to be used and showed error: F8E4, dishwasher model and SN are: Model: MDB4949SKZ. Serial # : FA3003347. Registered: 09/11/2021, Ive been calling Home Depot who in turn asked the installer to check the connection, and the latter advised and reported its a manufacturer issue. And calling Maytag for several times but no response or action. On-line service scheduling of Maytag is not working!!! And the live chat is not helping, as well. Now my dishwasher is not working since more than two weeks, knowing that it has been installed only a month ago.
We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.
Bought the dishwasher (model MDB8969SDM0) at Lowes Burlington Canada beginning of September. After two months of use, the plastic pins and attachment to the drum, top rack broke and cracked in several places. Called Whirlpool Canada for repairs many times and got the run around, spent hours on the phone and still not resolved as of December 12, 2014. This model has a problem with the plastic and breaks continuously as seen by many reviews on the internet. The technician said that this is a problem with this newest model. I have now been waiting for over two weeks for the parts with no end in sight since they claim that the parts are back ordered. Called again today and was told that it would be another week to see if they can find the pieces. This is ridiculous, I paid over $ l,000 dollars for this model and it looks like now that I will not have it repaired by Christmas. Lowes refuses to help me because they have washed their hands since it broke after one month. I have been lied to many times by customer service at Whirlpool Canada. They claim that I am the first one to complain about this model yet the reviews on the internet are full with this issue. They say what you want to hear and do not seem to care at all. It is a disgrace, I feel totally cheated and robbed of my hard earned money. Maytag is no longer a good company for their appliances and service. I am starting to think that I am stuck with this machine and that they have literally robbed me of $ l,000. Shame on you Whirlpool and Maytag.
We bought our Maytag dishwasher because of the topnotch features; such as 10 year warranty, low noise level, maximum cleaning power and it looks great. The dishes come out exceptionally clean and don’t needs to be rinsed prior to putting them in.
We bought a Maytag Dishwasher - Model #MDB4949SHW a year and a half ago at a Home Depot Location. We had previously had a Whirlpool dishwasher for 13 years of heavy use, with no issues or difficulties. At the time we purchased our dishwasher, there were various different brands on sale, including the one we purchased. The sales rep at Home Depot advised us that although we could get a similar dishwasher for the same price, that this particular model had a 10 year warranty. When I heard that, all I heard was 10 worry free years. MY MISTAKE. I could never have imagined that a company such as Whirlpool would advertise a warranty, that in the end is made up of nothing but false advertising.We ran a cycle during the Christmas holidays, and detected a funny smell of burnt rubber but didnt know what to make of it. I googled the issue and some people had had experiences with perhaps a plastic utensil or some other plastic, being burned by the heating element, so I figured that its what might have happened. I ran another cycle the next day, and the smell was much less prominent so I thought the problem had gone away. The next time we ran a cycle, the water didnt drain. We called in a repair person, and was shocked to learn that both the drain pump and main control board needed replacing.We got in touch with Whirlpool and low and behold, the only items they cover are nonsense items such as the racks, drum, tub...etc....in other words, the parts that are actually responsible for the running of the machine, are not covered, neither is LABOUR. Therefore, in my opinion, their warranty is trash and should not be relied upon under any circumstances. We purchased a new dishwasher just a year and a half ago, and are left with a heap of junk in our kitchen. Our options? Either spend $600.00 to $700.00 on repairs, possibly more, or buy a new dishwasher. When I asked if there was anything they could do to at least mitigate my damages, I was told....Sorry for your inconvenience...but do you have any other questions. I dont have any other questions...but I do have have a comment.... Make your products better....and dont print warranties that are utterly rubbish, false, and only serve to mislead the consumer. Needless to say, we will not be buying any more appliances from this company. Their one and only goal is profit for their shareholders with no regard whatsoever for the consumer. If I could give it ZERO stars, I most certainly would. :)
I purchased the Maytag metal interior two years ago, the very first year I had to replace the control panel board... Now, the panel went out again, after calling the Maytag executive office, they finally sent me the part, telling me I had to pay to get it fixed. That was just three months ago... Presently, the dishwasher has quit running water in the cycle... I will NEVER purchase another Maytag dishwasher... thinking you get The Best doesnt mean what you think... BEWARE...
I purchased a dishwasher for $741 in December 2012. I called customer service department who told me that I should expect to pay since I did not buy the extended warranty. I thought by buying a high end appliance it would last 5 years without the control panel giving out ($300 cost with installation). Please DO NOT buy this brand!!!
I moved into this house and the dishwasher came with it. For an appliance that is over 8 years old it works beautifully. It cleans my dishes well and doesnt leave residue on them. I ran it through a cleaning cycle recently and that has only improved its performance. I recommend dishwashers by Maytag because they last and perform well.
It doesnt clean as well as the cheap GE model we have at our beach cottage. Also it is very noisy. Disappointing. Will never buy a Maytag dishwasher again.
Sounds wonderful. Thats what I thought when I let my son have my 20-year-old, still running older washer. I wanted a new one. It worked good for 3 years and then one night I went to throw the clothes in the dryer and its full of water. After the last rinse and spin, it filled again and stopped. So I tried it on every cycle and got the same results. I thought, No problem. We have a great, honest repairman. Ill call him the next day and hell fix it. When I called and told him what type of washer it was, he was surprised it was working at all. Seems they had a problem with water leaking into the transmission. Apparently, I was lucky that mine had worked for as long as it did. Like I said, Im lucky to have an honest repairman. He told me he could charge me to put in a new timer and solve that problem, but I shouldnt waste my money since it is just a matter of time before it goes bad. Seems they were all bad and Maytag never made good on them. Told me the smartest thing to do would just to go ahead, bite the bullet and get another. It will be here Tuesday morning. Hopefully, this will be the last one I have to buy (keeping my fingers crossed since I had hoped the Maytag was going to be the last). My old machine is still running great for my son. Over 30 years my repairman has had to fix quite a few things for me - ice makers, dishwashers and even a timer on my old washer. Thank goodness he was honest enough to not fix my washer. I dont know if there are even any Maytag products around now, but if there are, they will never get my business. I spent a fortune on a machine that should have lasted the rest of my life. Ive had childs toys that lasted longer. My advice is do not buy Maytag.
I have owned several dishwashers thru the years and my favorite is Maytag. Maytag is quiet, barely hear it running which is rare for a dishwasher, dependable and plenty of space for dishes, pot and pans etc. I wouldnt have any other but Maytag. Also has several options for dishwashing which is a big plus. Love Maytag!!!
I have several rental properties and every Maytag dishwasher I have installed in the past three years does not work. It is crazy that a national class action lawsuit has not been filed. There would have to be a large sum of money in fees for the firm that takes the case on. I am not usually for class action lawsuits but this is a known problem that Maytag refuses to acknowledge.
I have a MFX2570AEM French door refrigerator. Like many others on this site I have ice building up under the freezer drawer. Water also leaks onto the floor. We keep a towel there constantly. We bought this refrigerator along with a dishwasher and microwave, all Maytag and have been disappointed with all of them. We thought Maytag made quality appliances, but my experience tells a different story. I havent called for service yet, but will later today.
Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.
Maytag Dishwasher model #MDB7759SAW3 continues the Whirlpool company legacy of subpar control panels in all of their dishwashers. It is telling that they have been allowed to market the exact same failing parts for well over a decade without any accountability. They had one recall circa 2007-2010 and pushed customers into purchasing the model I have which suffers from the exact same control panel design.To further frustrate the consumer experience, Maytag customer service reps and supervisors allege that they have never heard of a customer having issues with their dishwasher control panel before. The panel beeps endlessly and refuses user input regardless of whether the door is opened or closed. After a power disconnect it will reset and sometimes allow one load to be washed before resuming the non stop beeping. If opened and closed during the beeping it will cycle through a completely new wash cycle on its own and resume beeping. Maytag customer service response this morning was, “thank you for being a Maytag customer”.We will my be purchasing their replacement control panels as they are of poor quality and it is well documented that the new ones fail annually as well. These are “high end” appliances and are not inexpensive. We will simply cease to use whirlpool, Maytag, Kenmore, Kitchenaid, etc. brands in our home and will advise everyone we know to protect themselves the same way.
This dishwashers start button stopped working after 1 1/2 years. We did not buy the Extended service warranty. So we are responsible for the service call and the replacement of the control panel. Ridiculous. I called Maytag to file a complaint and they never returned my call. I will NEVER buy Maytag again. There are enough problems posted to know better. This company should be ashamed!!!
I purchased the Maytag MDB8959SBS dishwasher back in 2014. I have historically been a Bosch guy when it comes to dishwashers but I have been so happy with my Maytag Maxima washer and dryer, I wanted to give their dishwasher a chance. Well, it has been a major disappointment, to say the least. For starters, it just doesnt clean that well. I am very careful in how I load a dishwasher. I do not put baking sheets across the bottom rack lol. Consistently we find dirty dishes. Then after about a 6 months, I noticed the paint on the adjacent cabinets were peeling in spots (near the top and bottom corners). I started feeling around the outside of the door during the wash cycle and there was a fair amount of moisture collecting around the outside of the dishwasher seal (or non-seal). Fast forward to about a month ago, I noticed a burning smell in the kitchen while it was running. Did the typical check the heating element routine thinking something fell down and was burning. However, it was perfectly clean. Emptied it completely and ran a totally empty load. The smell was still there. I eventually figured out the smell was emanating from the upper right corner of the door. Coincidentally this was right above the location of the control board. I grabbed a tool and carefully removed the front panel and discovered wires were melted (some fused together) and even the inside of the panel (which is plastic) was melted in spots as well.So yes, I could have contacted Maytag and sent pictures and fought with them over a repair but to be honest, I have no interest in keeping this appliance. It has been trouble since day one. Again, to be fair, I have had good luck with their other appliances but this was an awful experience and a total waste of money. I have since gone back to Bosch and could not be happier.
My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.
Excellent dishwasher but door kinda flimsy. Front panel scratches too easy. Top rack needs to be stronger and a bigger bottom rack. Other than that running wise dishwasher is excellent. Its hard to beat Maytag. I think they just build cheap stuff around good motors.
I purchased a Maytag dishwasher in Jan 2012 at Home Depot. It ran fine for 1 and 1/2 years and was only used 2-3 times per week. I returned from vacation and now needs a new control board at a cost of $300. I felt Maytag was a reputable company and am very disappointed. I am a senior and on fixed income and now sorry I chose a Maytag. I will get it fixed this time but that is the last money I will invest in Maytag appliances and repairs. I worry that the washer and dryer will go next as they are also Maytag and are just over 1 yr old.
Does a good job of cleaning but takes much longer to complete. Pretty much standard features. Has rinse only cycle, air dry only cycle, and cycle for pots and pans. Top rack had special holders for long stemmed glasses which I dont need. Standard size. Same size as my Kitchen Aid. White, front load, no special appearance. It takes much longer than my old dishwasher. Also the soap dispenser broke after 2 months and had to be replaced. It requires that two buttons have to be pushed to start. My old one only required one. It does a good job of cleaning.
My Maytag dishwasher is not working after 1 years & 60 months. I called Sears, where I got it. Then, Maytag company. It looks like I need to spend $167 for an electronic controller (the push buttons will not turn on) if I do myself (I doubt if I can go it, but I can try). If not, how much will I pay a tech for coming (I was told $59) plus the labor if I let him fix it. So Im looking at a total of approx $400 plus to fix a 1 1/2 yr old Maytag dishwasher. Any comments Maytag??
Maytag Model MDB7749SBW: Lights on control started flashing even when not it use, cycle lights varied, dishwasher would start on its own. Stopped at dealer and he said he never heard of problem. Checked online and found problem identified all over the internet. Called Maytag and they knew of problem and said they would send serviceman out to check. First trip free and parts would be free but I have to pay labor for second trip to repair. Dishwasher is just under 4 years old. Serial F31703877. Problem is corrosion on small flexible circuit at top of door. Same problem as others. Maytag states never been a recall!!! THIS CERTAINLY HAS THE POTENTIAL TO CAUSE A FIRE. Will never purchase another Maytag or Whirlpool appliance again. Poor quality and lies on the part of company and dealers as well.
My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.
Purchase date of Maytag dishwasher 12/9/11 for $651.37. Controls broke 6/2013. Used Maytag specified repair service at cost of $450. New control panel installed 7/9/13. Control panel broke again 8/13/14. WILL BUY NEW DISHWASHER. NOT MAYTAG.
About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.The first part of Aug. 2015 it quit working. I had a repairman look at it and he said it was the control panel and he would order one. He ordered it and we waited a couple of weeks, no part. He called about it and they told him Sept. 9th it would be sent. Sept. 9 came went and no part. He called them again and they told him they had no record of the order. So he ordered it again in few weeks, was told it was back-ordered. This happened a couple more times and I told him to cancel the order. I would go buy a new one but not a Maytag.
I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/2009. Its control panel failed twice in 3 years. In 02/2011, after just 17 months, the dishwasher wouldnt work. Nothing happened when I pressed the start button. I paid $294.39 ($129 for a new control panel plus labor) to have it fixed. Now, 17 months after the control panel was replaced, it has again crapped out with the same problem. I see by all the complaints here that this is a common problem. I wish I had read all these complaints before I had the control panel replaced the first time. Maytag, shame on you! Never again! I called Maytag and Sears, and as you would expect, they said, Sorry, its past the warranty period. When I buy my next dishwasher, it will not be a Maytag and it will not be from Sears.
Purchased this Maytag dishwasher from a local Home Depot in Feb. 2014, no problems until now in late July 2015 (about 18 months). The control panel is not responding. Start/Resume light is off, pressing it doesnt seem to do anything. Cancel light is off, pressing it does trigger the cancel drain process. Wash Cycle choices either dont respond, or for 2 of the choices engage an incorrect cycle. Option choices dont respond.Delay light comes on when an incorrect cycle choice displays but stays at 2 hours, can not be toggled off or to a different delay length. Holding Control Lock or Delay for 3 seconds doesnt seem to clear the circuit board logic. Problem began with the Cycle choice buttons defaulting to Rinse Only about three days ago. I assumed user error so let that cycle run, then was able to choose a different cycle (cant remember which one) which also completed. But since then the control panel behaves not at all or incorrectly as described above. Seems to be a common Maytag control board/panel problem, so will probably replace (with something other than Maytag) rather than repair.
I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.
I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.
Purchased 2/13. Used maybe 3 times per week. Panel has gone haywire 6/14. 3 months out of warranty. Confirmed, bad control panel. We need class action lawsuit. This is ridiculous! Same issue with hundreds, likely many more unreported of dishwashers from Frigidaire/Maytag. I found number to law firm preparing suit... **.
Works great, quiet, cleans better than the others in my opinion, have had many others and they never impressed me like this brand does! I think this one gives you your money's worth and you don't have to look no further for a dishwasher again, and is top quality and hardly breaks down as well.
I purchased a Maytag dishwasher in March 2005. About every 8 to 12 months since Ive owned it, the control panel malfunctions and needs to be replaced. I was told by the repairmen (similar to the many other postings below) that the malfunction is due to a faulty design where warm moisture shorts out the electronic control panel. For a few years, I paid for a service contract. But this seemed quite unfair, given the regularity of the same malfunction. Given that this is such a common problem, isnt there some responsibility by Maytag? This is clearly a faulty design. What about the legal responsibility for a recall? Is it possible that, together with other aggrieved owners, a lawsuit against Maytag would be the appropriate action?
I am happy with this dishwasher. I had a GE that had a lot of problems. I insisted on getting Maytag and I have been happy ever since. It controls the time, temperature, and is easy to operate. I would like a bigger dishwasher because of my family size. This dish is okay for a family of 4. It matches my furniture. It blends in. No complaints. The digital pad is convenient but it has been fixed a few times. I had a few technicians who did not know how to fix. It was not the dishwasher, it was the technicians.
I have a Maytag dishwasher MDBH980AWQ10, within the 1st month of owning it there were issues. Now the electronic control panel is shot, dishwasher wont turn on. To replace it...almost the cost of what I paid, warranty has run out. In the last 7 years we have had problems with 5 various Maytag products, replaced our Maytag dishwasher which lasted 20 yrs and Maytag washer & dryer that lasted 30+ years and ran without a hitch. Maytag has not been helpful at all and their authorized service repair. A&E Repair Service is a bigger scam than they are. It is a waste of my finances and time to buy major appliances every 5 years. Each and every one of their new appliances has died shortly after all the warranties have run out. Im beyond frustrated, disgusted, and financially drained. It does not pay to be brand loyal to Maytag for they are no longer respectful nor appreciative of their customers. I would love to give corporate the opportunity to enjoy the same products that are in my home...in their homes...as well as the experience of their customer service. Last Maytag purchase for me! Is there anything that I can do in the meantime so Im not stuck with their lemons?
Dishwasher worked fine for the first 12.5 months, and lo and behold 1 month after the warranty expired, I had my first repair, a new motor. A few months later, I had my second problem, the thermostat. A few months later, I called Maytag because I thought that the control panel was probably shot (based on my previous Maytag for which I replaced the control panel 4 times, before Maytag finally agreed to get me a new dishwasher). At that point they sold me an extended warranty which for 300 they would make this repair, and any other repairs for the next year. They have been out 7, yes 7 times, in 4 months. They would probably be out more often, but since it has been difficult to get a repair person out here, more time than not Im washing dishes by hand. Their customer service is horrible, their products worse. Still waiting for the dishwasher to be repaired. They wont send out a different company, even though they have been out here 7 times, and keep coming back. Even when it is repaired, they will not cover the cost to replace the soap bin, the racks, the wheels on the rack, and all the little pieces made out of the same quality plastic as the stuff I buy at the Dollar Store (except when that stuff breaks, it doesnt ruin my hardwood floors). Dont buy a Maytag, roll up some $100 bills and light a match, because you can look at a pretty flame and wont raise your blood pressure dealing with their customer service.
I bought a Maytag Dishwasher Model #MDB7749SBW2 in 2013. It worked great for 2 years. In 2015, the control panel malfunctioned. All the lights on the control panel would light up and the dishwasher wouldnt start. I called Maytag. They sent out a service tech. He replaced the control panel. I started having the same problems two years later, 2017. I called Maytag today, 9/11/17, to see if they had recalled this dishwasher. No, it hasnt been recalled. They offered to sell me a extended warranty for $400+, that would pay for the service call and parts or, I could find another Maytag, Whirlpool or KitchenAid dishwasher and depending on the model, I could get a 25-45% discount on a new one. I asked why they havent recalled this model, due to the problems that so many people are having. They dont know. Im writing this review to let those of you who have bought this dishwasher know, that the product is faulty.
I have on the Maytag dishwasher for about a year. Is very quiet, the dishes are not clean. I called three repair guys from Maytag. The first time they replace the pump. Second time the guy said he just had a designed machine is no good.
MDBH979SAM0 - Same old. Buttons not working. Control panel out. Repair cost total to be the same as the cost of the dishwasher. Its been over a year since we have extended warranty. Purchased from Home Depot. I am filing a complaint with the Consumer fraud unit of Washington State to get a State Action pursued on this.
We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.
About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!Of course, shortly after the year warranty was up, the flimsy pieces of plastic holding up the shelves started breaking off. The repairman, who came to replace the cooling coil on the refrigerator, said those shelf plugs couldnt be fixed. The whole front of all drawers have come off as well. He mentioned that Maytag was going bankrupt and started compromising on fit and finish. And he said that we just happened to purchase in that time frame. Now, we have a compressor that needs to be replaced for over $500! I have, in my garage, a Gibson freezer from my grandma that is 40 yrs old, and literally the most reliable appliance we have. Never have we made any repairs to it!I called Whirlpool (since they bought Maytag) to tell about my horrible experience with Maytag, and let them know we have to replace these appliances. I asked if there was anything they could/would do (discounts whatever) to redeem their name. I was told that they would not be able to help at all. So, I told them that I would not give Whirlpool anymore of my business and warn anyone I could, not to buy Maytag, Whirlpool or Amana. Isnt there any appliance company out there who cares about customer service, a good name and a reliable product?!
I purchased this dishwasher about eight years ago, and I love the performance and the stainless steel interior. I never have a problem getting my dishes clean. This product definitely lives up to its reputation. Going forward, I would definitely buy the same brand if it became necessary.
I bought my Maytag dishwasher on September 4, 2013. In August 2014 the control panel went out. (Sound familiar?) The dishwasher was still under warranty, so I called Maytag. It took 3 tries to find a repair person who would come out on my schedule. (Im a teacher and cant take time off.) They installed the new control panel, and it working. I tried to submit a review on Maytags website, but my review was denied. I guess they didnt want to hear the truth.
My husband and I purchased the Maytag dishwasher model #MDB7609AWW2 in December 2010. July 2012, the control panel would not operate. I called Sears to schedule a repair appointment. (I did not have an extended warranty.) After reading review after review of complaints about Maytag and control panel issues and learning it is a very costly repair, I called Whirlpool which now owns Maytag. (Be advised, Maytag is not the quality product it once was). Reviews also indicate that the replaced control panels are failing within 6 months to a year and a half. After talking to a person in the Maytag/Whirlpool service department, he suggested some things to do: unplug power, unlock control panel, etc. He determined it was most likely the control panel that needed to be replaced. I asked how long a new panel would last informing him of the complaints Id read. All he would tell me was that I had the option to buy an extended warranty. We have decided not repair the dishwasher and will replace it with a non-Maytag and non-Whirlpool brand. I will never buy Maytag or any products made by Whirlpool again. For a major component of the dishwasher to last only a year and a half is unconscionable.
Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived in this home for approximately 4 1/2 years. We purchased a Maytag Dishwasher and had to replace the motherboard in it about 2 months after the warranty ran out. We paid 1/4 of the cost of the dishwasher to get it fixed and I am having the same problem again. I am very dissatisfied with the appliance and I will not pay another $200 to get it fixed. I will never buy another Maytag appliance. Dont buy Maytag!!!
The dishwasher is very stylish and looks great in our kitchen. I do wish there was a small knife drawer in top. It cleans very well and is super quiet. I would highly recommend this dishwasher, good value.
The dishwasher is only one and a half years old and like many others are having trouble with the control panel. The model is MDB89495AWO which cost nearly $800. The dishwasher does not shutdown after an operating cycle. On contacting Maytag with the symptoms they advised that they have never heard of a similar problem. On reading the comments/experience of other Maytag owners I am undecided whether to scrap this unit and buy another make!
We purchased a Maytag dishwasher in January of 2011. Two years later the entire machine stopped working. We had purchased the extended warranty and the control board and panel were replaced. Now two years later it happens again. Maytag/Whirlpool is of no help nor do they care. DO NOT purchase their product!! Multiple complaints and issues with faulty control panels and the cost to replace one is the same as buying a new dishwasher so they cant lose. I will never again own a Maytag or Whirlpool product.
Overall I am satisfied with my Maytag Model MDB8859AWW2. I purchased the dishwasher 06/05/201. However, the door spring squeaks. It is a grating sound.
On March 2011, I purchased a Maytag dishwasher model #MDB7749AWB1. The dishwasher worked excellent for 16 months. One morning, with dishes loaded and ready to go, the start button would not light up. The other buttons did light up but that did me no good, I need the start button. A few days later, none of the buttons would light up. I found a repair person who said it would cost over $200.00 to make repairs. I refuse to put another penny with no guarantee that this new part would work. I will never ever buy another Maytag appliance. The last inexpensive, unknown manufacturers dishwasher lasted me 13 years. Do not waste your money on this thing.
This is a continuing aggravation! On July 27, I discovered the dishwasher (MDB7600AWW) tub had developed a crack in the bottom right rear and had warped my countertop and the floor under it was full of water! I called the appliance store where it was purchased and was told to call Maytag. I have a 20-year warranty on the tub with free replacement of the unit if it fails. I called Maytag and was told we needed a service call to verify. I scheduled it for July 30, and 3 minutes and $75 later, yup, tub is cracked. Its a known problem, and the dealer has already replaced some for customers. I called Maytag to get the ball rolling for replacement. I spoke with Jennifer and was told shed get back to me.Meanwhile, we went to several stores, checking out other Maytag models. So, Id have some idea of what was available as a replacement. I called Jennifer on July 31 with a suggested model Id find as a suitable replacement. She said shed check and get back to me. On August 13, I called Jennifer for some answers, got the voicemail, and left a message. On August 14, I went online to chat. Finally, I was told Id have a replacement in 10-12 days. Id be contacted to schedule installation. On August 16, I called a local dealer again. He cant understand the problem. Hed replaced two others in a few days. He made some calls for us and gave us the name and phone for the company replacing the dishwasher as well as the work order. Installation was tentative for August 23. (Hed been cut out completely!)I called Optimus Solutions, and theyre awaiting shipment. Tentative installation was on August 23. On August 22, theres still no word. I called Maytag customer service. Sorry, it was shipped to the wrong address, so it was shipped back! Its now in transit and supposed to be delivered to Optimus Solutions today but not being scheduled for installation until August 31!This has become one nightmare after another with everyone pointing the finger at the next guy. Phone calls get only the same runaround. No, speaking to a supervisor wont help - theyll tell me the same thing. Isnt that convenient! Meanwhile, Im still washing dishes by hand and having psoriasis on my hands, which are like two pieces of raw meat right now. It is beyond aggravation; its bordering on torture! (No, I cant wear gloves. They make my hands sweat and even more sore!) Besides, I shouldnt be washing dishes by hand. I paid for a dishwasher that failed through no fault of my own, and now, Im being punished for purchasing it. I can guarantee that if I had no warranty and had to replace this dishwasher, it would have been replaced immediately!Never again. I purchased all Maytag products for my new home. As they fail, I can guarantee I will not be replacing them with Maytag or Whirlpool, which now owns Maytag. I will be telling everyone who will listen to stay away from Whirlpool and Maytag, because their customer service sucks big time.
Purchased 6-1/2 years ago when we had kitchen remodeled. Bought the stainless steel with stainless interior. The interior design was perfect for placing the various dishes, glassware and utensils. There are a number of settings to choose from, however, we tend to use it as more of a sanitizer so the light or normal wash are the preferred and dont use the heat-dry as we dont find it necessary. Very pleased with the quietness of the cycles and have no regrets with our purchase.
We purchased a high-end stainless steel interior/exterior unit in January 15. It is now July 15 and we have not been able to get any use out of it. Day 1 washer leaked. Full day off for service. Guy told us we were using the wrong soap. It leaked on the very next wash. Called again. They forgot to check the soap dispenser. Another service/day off. Leaked again! Another service call/day off. They replace the dispenser & seal. Now washer no longer leaks but the dishes are dirty and wet even days later. Another service call. Another new part. And now we are waiting for our 5th service call. We paid for a new unit and have a refurbished cobbled together piece of junk. Maytag stubbornly refuse to replace this unit.
Purchased a Maytag dishwasher (Model #MDB7749SAW1) in January of 2013, installed in February. A little over a year later the control panel went out. I called Maytag and they were kind enough to pay for the part and I had to pay for the service. Now it is July of 2015 and the control panel is going out again. I called Maytag directly and talked with a service representative and the best they could do for me was for $269.95 they would have it fixed and I would have a one year warranty as well. Based on the pattern the warranty is not going to help as it goes out just after a year. For only having it 2 1/2 years it is becoming a very expensive dishwasher. There should be a recall on this control panel. Very disappointed.
I purchased a Maytag model no. MDBH979AWB dishwasher on 4/28/2010, and I did not take out the extended warranty. I thought a Maytag product was built to last, but according to Maytag, I am wrong because they only offer a 1-year warranty on their products. About 2 months ago the hi-temp button on the control panel stopped working. Then a few days ago, the START button stopped working, I emailed Maytag and they sent me a PDF file that shows the warranty is only 1 year. I purchased the dishwasher at Home Depot, I went there and talked to customer service, they were no help either.I am very disappointed in both Maytag and Home Depot for selling products that Are CRAP! I paid $499 for this dishwasher, and if I would have known it only came with a 1-year warranty I would not have purchased it. I will no longer purchase any products that are made by Maytag or any products associated with Maytag.
I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0). This was the first Maytag product I bought and it is definitely the last one! It was more expensive, but because of Maytags commercials on what good products they had, I thought it would last longer and work better. Boy, was I wrong. When it was installed, it was loud. I brought this to the attention of Maytag. I was told there was nothing that they could do. Repair people were sent to my home several times to see if the noise could be fixed and unfortunately, it could not. This is the loudest dishwasher that I have ever had. I should have stayed with the same brand that was over 10 years old that died! Now the control panel blew out and will cost over $300 to have it fixed. After reviewing the numerous complaints that you have on your dishwasher with the control panels not working, I would think Maytag would be more financially responsible in helping the people that have your products that no longer work after being less than three years old. Just a heads up, Maytag, I will be replacing instead of fixing and not with another Maytag product!
My dishwasher is one year old. It is very quiet and cleans well. Stainless steel makes it look great too. Efficient, energy saver dishwasher with great capacity and large utensil holder. This is the best dishwasher I have owned.
Two in a row make it just over a year then the control panel goes out. You call a Maytag repairman and they say the control panel is bad! #1 it should last more than a year and a half. #2 a part shouldnt cost you as much as the darn dishwasher! Do not recommend nor would I ever buy another Maytag.
I have filed a class action lawsuit against Whirlpool for their faulty control panels in their Whirlpool and Maytag dishwashers. Please contact my attorney, Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 and let them know if you own or owned a dishwasher with control panel failures.
I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!
I purchased Maytag Quiet Series 300 Dishwasher in 2006. About 3 years ago, I got a letter that a recall had been issued due to an electrical problem. A service repair person came out and replaced the electrical element in question. Next the dishwasher did not work and a repair had to return again. Today I have the same electrical problem and after waiting on line 12 minutes to talk to Maytags customer service, I was told it could cost me a couple of hundred dollars to repair my 7-year old dishwasher. In my last home, my Kitchenaid dishwasher lasted 20 years before needing to be replaced. My daughters Maytag dishwasher lasted on 12 years. What ever happened to Maytags lonely repairman? I now have to get a new dishwasher and worry about my $3000.00 kitchen floor getting damaged with the removal of old and install of new. Believe me, my new one will not be Maytag.
Same problem as all the others, the dishwasher stopped working. The dishwasher is less than three years old; for a two-adult household. The control panel just stopped getting power. After multiple calls to Whirlpool/Maytag, all they will do for me is document my complaint. Im now out $167 to get this thing running with no guarantee that it wont happen again, as well as the fact that this should not have happened in the first place. I didnt misuse my dishwasher. It just stopped! I think there needs to be a class action lawsuit since the manufacturer will not stand behind this obvious defect.
In March 2014 I purchased all my kitchen appliances from Home Depot. Everything was Whirlpool except the dishwasher, a Maytag. The floor in my kitchen is wood, and I noticed that the finish was coming up in the area around the dishwasher. I called an accredited service company and the technician said the appliance was not level and proceeded to do that. Next, tech #2 - dishwasher not level, fixed it - different company. Tech #3 - dishwasher not level, fixed it, said perhaps I did not load the appliance properly and water splashed out! Dishwasher continued to leak, floor continued to warp. Came back as #4 and decided it was the control in door. Ordered new one, installed it - dishwasher leaked. Called Maytag at that point. They refuse to accept that it is defective merchandise, will not replace it on my word. They need a tech to certify that it is unfixable. Tune in tomorrow. This will be #5. My best advise at this time is Do Not Buy a Maytag appliance. They will not stand behind their products! Home Depot order # below.. Appliance model #MDB8959SBS.
This is probably the worst place ever to buy any appliances. They are extremely unreliable and the technology on them sucks. If you wanna buy new appliances I highly recommend you spend your money elsewhere. The customer service is extremely horrible and is a disgrace. Shame on this company. They lie about when they will repair your stuff too, so dishonest and I hate this company.
This Maytag dishwasher was purchased because Maytag has always been represented as a reliable brand. Wish I had done some research on this problem before repairing it! The control panel went bad after 18 months (and at least 6 months of this time it was not used at all!). The repair cost $300, the dishwasher only cost $429, and if I had realized how much this would cost I would have bought another dishwasher instead. Wonder how long this control panel will last? I called Maytag to complain and was told by Dana badge no. ** that there was nothing to be done as it was out of warranty. We have had dishwashers for 10+ years before that never gave us any trouble. I told her I wanted to speak to her supervisor and she told me she didnt have one! Really, how about if George Moore the CFO or Arthur Learmonth the President call me back on this one! We shall see what they say, but I can see by all the complaints about the same issue with Maytag dishwashers that we will probably be out of luck unless we start or join a class action lawsuit (looks like there is one in California already). I will amend this post if Maytag decides to stand by their product and at least pay for the cost of the control panel, but Im not holding my breath.
Purchased dishwasher Mod # MDB7749SBM1 thinking it was Maytag (lonely repairman) in June 2013 from Home Depot. Cost new over $1,000. As of March 2016, three service calls, two of which required replacement of the control panel. Now the control panel has failed a third time and we are told by Whirlpool (parent company of Maytag dishwashers) they will not cover the repair. They have offered a discount for a new dishwasher. Since that did not seem like a very good option to me, they offered to let me pay for current service plus a year for over $350.00. I was sad to discover that they are the manufacturer of most dishwashers available at your local home store dealer (Whirlpool, Maytag, KitchenAid, Jenn-Air, Roper, Amana). VERY DISSATISFIED CUSTOMER!!!
Pump motor went out after two years and all Maytag would do was a small discount on cheaper model. We paid over $800 for the dishwasher and to fix it was over $500 plus the 5 minute service call of over $100. Very poor customer service and a lemon of a dishwasher. Now we have a GE.
This dishwasher was here when we bought our home. It has been heating up way too much on the drying cycle. I turn it off and air dry the dishes but today I noticed it melted my plastic measuring cup. I had the heat turned off and opened it as soon as it started the drying cycle.
I purchased Maytag dishwasher Model #MDB7749SBW in November of 2013. The front touch panel no longer works. Everytime I push the selection for wash it automatically jumps to Cancel. This dishwasher is less than 2 years old. I didnt purchase the extended warranty simply because I thought I was purchasing a very reliable product. Lonely Maytag Repairman of old. Ha Ha. I am very disappointed and am telling friends about this and all of the reviews Ive read that are similar complaints. I would never purchase a Maytag product again.
My dishwasher is less than 2 years old. Dishwasher will go on when we are not in the house. Cant control the panel. The control panel lights all come, have to cancel to stop the machine. This could be a fire hazard.
I own a Maytag MDB9150AWB dishwasher which isnt covered under current recalls. Yesterday, I heard a loud pop sound, and it stopped working (also popped the circuit breaker). After taking the door apart, we found burnt wires at the bottom of the door close to where they bend to go under the dishwasher.I called Maytag to find out if they would do anything, since this seemed like a defect in the materials used. They wont offer anything!
I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month; the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150.00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO support from Whirlpool. They told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450.00 boat anchor. The retailer purchased it from feels bad and is offering me another manufactures machine at a reduced price. Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.
In December 2010, we purchased our Maytag Quiet Series dishwasher model #MDBM601AWB3, serial #NY2916421. At first the sanitize light quit working about 6 months ago. Today, September 30, 2012, this piece of crap will not turn on at all. There are no lights on at all. We paid almost $600.00. As far as being quiet, oh yes it is quiet alright! We the consumers are demanding a recall. Look at the complaints! Its a manufacturer defect in these control panels. I will not be forced into buying another dishwasher or a control panel. I want this company to stand up and say theyre sorry and fix this problem for all of us Americans!


