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Maytag Range Troubleshooting
If you're looking for help fixing your Maytag Range, look no further! Our comprehensive Maytag Range Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.
What to do if your Maytag oven or range is not working
If your oven or range is not working there are a couple of things you can check.
Check the electrical supply. Ensure the appliance is plugged into a grounded outlet with a dedicated circuit (240V receptacle for electric ranges, 120V receptacle for gas ranges and the outlet is operational. Also check to make sure the circuit breaker has not tripped or fuse has blown.
Error Code. If the appliance is showing an error code, try resetting the appliance. This will clear the error code.
Make sure the Control Lock function is turned OFF. Some ovens may be equipped with Control Lock. Look for "Control Lock" on the oven control console, then reset by, typically, pushing & holding for 3 seconds. To locate the Control Lock feature for your particular model, look in the Table of Contents in your Owner's Manual.
Reset power to the product:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven/range for one (1) minute to ensure the error code does not display again.
Verify oven operation.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
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Maytag Range Troubleshooting
Maytag Range problems
Maytag Range broken
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Maytag Range difficulty
When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.
Control panel is defective on my Maytag dishwasher. Found a phone number that was created to deal with this problem. I only had to hold for a few minutes but the first person I spoke to was rude and unhelpful so I asked to speak to someone else. When another agent came on the line I told her that only the normal and rinse button light up but do nothing when pressed. She arranged for a repairman to come to my house and determine if my control panel is defective at their cost. When he arrived he asked me what the problem was and I said, The touch pad control panel is not working. He stated, Your control panel needs to be replaced. I have to order the part and come back to fix it. He was there for about five minutes and he never laid a finger on the dishwasher. When I asked if the control panel design has been fixed he said, No, you will probably have to replace it again.There is a video on the internet that shows how to seal the electronics with silicone. The repairman said that they cannot seal the electronics unless Whirlpool provides a kit to do it. I guess the Maytag repairmen may have to come out of retirement. My husband will seal ours after it is replaced so we hopefully dont have to deal with this problem again. So now I am waiting to see if he returns in a reasonable time frame and gets my dishwasher going. There is a class action suit about this issue filed in 2013 about this defect.Updated on 09/23/2015: A repairman came to my home on August 20, 2015, at Whirlpools cost, and he determined my touch pad did not work. He informed me that Maytag would provide the part, free of charge, but it would cost me 85.00 for them to come back and install it in 2-3 days. As of today I am still waiting for the part to come in, apparently due to high demand Maytag was out of touch pads, which were out of stock. No idea of when that would be, the repairmans company said, dont call us, we will call you when the part arrives. So I began to look for the part myself, found a couple on an auction site, but most companies that sold parts were on backorder. Until I found a company that said their inventory was out of stock but they had five, stashed in the back. The price of 105.00 was not that much more than the 85.00 cost for the service call. Got it in two (2) days, installed (in about five minutes), sealed by my husband and I loaded it and washed my dishes. I was so overcome with relief, tears came to my eyes and I almost fell out. I give five star to the fella that had the part stashed until I needed it.The Maytag repairman is still waiting for the part so he can fix my dishwasher.
My husband and I purchased the Bravos XL washer and dryer set about a year ago as our first big washer/dryer purchase for our new home. We spent about $1200 on the set from Home Depot. I very much regret this purchase as the washer never gets our clothing clean! The washer never puts enough water in the basin and the clothing comes out with strange white smudges EVERY. SINGLE. TIME.I have tried changing detergent, I have tried skipping fabric softener, Ive tried rinsing out the dispenser thinking it was residue from old soap. I dont know what it is, but what I DO know is that the clothes go in without the white smudges and come back out with them for every load. I have to run a second rinse cycle just to get it off, which means Im washing for at least an hour and a half. I DESPISE this machine and its costing me more on my water bill.Additionally, the dryer isnt much better. It constantly shuts itself off even when its not on energy saver mode, with the little red light going on for air flow. Ive checked the connection and dont see what the issue is. If I have a big load such as blankets in there, I have to dry them all individually for almost an hour just to dry my bedding! It simply wont stay on to dry a full load. I very much regret my purchase and wish Id gone with something simpler and cheaper as it would have done a much better job with my laundry. Lesson learned. Dont waste your money on Maytag.
The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.
Range is at least 20 years old and everything still works w/o issues. Our model has an upper level and a larger lower level that is a convection oven also. The top one heats up real fast which is great for quickly cooking and reheating. The lower one is large enough for everything else.
I purchased a Maytag refrigerator 4.3 years ago. Model #NSD2572VEW01 side-by-side. Came home to find water on floor. Called for service at a local company. Tried several new parts, only to find out I had a bad compressor. Part cost $358.30 + labor charge which couldnt be estimated because of difficulty with installation. Called Maytag for help, was told FIVE times, Sorry, nothing we can do to help you. Have never had any other appliance in my life except Maytag. NEVER had a problem with anything before. Have washer, dryer, fridge, stove, microwave, and dishwasher. Found the answer to be unacceptable!!!
Oven door glass shatters after 6 years of having this oven and the company refuses to cover it. According to them it is not a safety concern. It is actually designed to shatter this way. Wow, thats comforting. Should be 0 stars not 1 star.
I purchased a Maytag slide in range from Costco online in April 2020. Within three months a discolouration on the stainless top part of the range has happened. Costco has a ninety day period for repairs, or return on appliances. Pictures were provided to Costco at the request of Maytag. Upon review, Maytag’s response was, This is a cosmetic issue and nothing we will repair. I am an extremely disappointed consumer who will NEVER purchase a Maytag product again.
All in all I have liked my electric range, but I have 2 issues that I am having trouble resolving. I bought the range in 2003 and to find the model number I have to pull the range out from the cupboards on each side which would be extremely difficult under the circumstances. The reason I want to get the model number is so that I might find replacement parts for the doors edging that has flaked and rusted and is quite unattractive.
Replaced an old Glenwood gas stove with this Consumer reports top rated Maytag. The boiler doesn’t work as well as we’d like, but after more than 20 years, no major issues. My wife & I both cook, & as with most things, I’m happier with it than she is.
I purchased 4 new Maytag appliances as part of a kitchen update. The dishwasher was the first to fail, less than a year after being installed. The control panel stopped working (random lights would come on, always different from the one being pressed, and frequently incompatible selections such as Rinse Only and Sanitize. PC Richards sent a repairman with a new part, no charge. A few weeks ago, it happened again. PC Richards says that replacement parts are only under warranty for 90 days, so now the repair is on me. I could pay or repair it myself or pay PC Richards to do it. Thank goodness I am handy, but I still have to pay for the part. Now I am reading that the MDB7749 series has a history of this problem. When is Maytag going to own up and issue free repairs? I certainly will never buy Maytag again, as both the range and the refrigerator also have common problems. Luckily, I paid for the 10-year service agreement on those appliances.
Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.
I bought this range (Gemini Double gas range) in 2010 but was not installed in my house until 2011 due to time delays in kitchen re-model. I paid $1310.00. It was serviced 3 times once under warranty. About a year ago the igniter went in one of the ovens for the second time and one of the stove burners wouldnt light. Since the other oven and 3 other burners worked we didnt call for repair, then a second burner stopped working and we called our Maytag dealer. 2 different service techs came one with more experience and both said the same thing the stove wasnt worth fixing due to cost of parts. One of the problems was the screws in the burners couldnt be removed due to rust and deterioration of the screws. They would break and cost other components also to be needed. So after 7 years of use and already having repairs done I have to buy a new stove. It will not be a Maytag. I also bought a top of the line Maytag dishwasher and one month past the 5 year warranty the electronic panel burned out. After calling Maytag and complaining they did agree to pay for the part close to $300 but I still paid for labor. When I looked at reviews for the oven before purchasing they werent too good but wanted a double oven at the time and always had good luck with Maytag in the past. I thought buying a higher priced model would be better quality. Not so. After calling Maytag today the best they could offer was to buy an extended warranty for $380, I declined. My advice - Listen to the reviews. The Maytag repairman isnt sitting around idly anymore!
We renovated our kitchen in 2008 and installed all Maytag appliances. We had purchased a Maytag dishwasher 3 years prior to the renovation-- that we kept. Well, the dishwasher was the first Maytag appliance to go. After replacing several cheap plastic parts on the dish racks (I resorted to use twist ties at one point to hold the racks together) the racks started to chip and rust, leaving stains on our dishes. The cost to replace the racks was about $150 so we just replaced the dishwasher (with a Bosch - so far, no problems!)Then, a couple of the igniters on our gas cooktop stopped working. Since they were the back burners that we didnt use much, we just used a match to light them and let it go. Next, one of the hinges on the double wall oven door snapped. This is a little concerning because the doors are heavy and will need to be replaced. And the final straw concerns our French door refrigerator. The control panel started flashing wildly and the ice door was opening and closing with a loud clicking sound. Of course this happened on a weekend so I looked online and found hundreds, if not thousands, of similar complaints. So I called Maytag and spent nearly an hour on the phone only to be told that my model number was not one of the recalled ones. I explained that my problem was exactly like the others and was told that the best they could do was offer me 50% off any parts. The service call and shipping would not be covered either. The Maytag representative that I spoke to tried to cheer me up by telling me that at least they had the part I would need in stock, unlike the recalled models. Those parts are discontinued and have to be specially manufactured and have a two month waiting period. The part is about $250 and add to that the shipping and service call and I am sure this is going to cost me several hundred dollars even with the discount on the part. Very, very disappointed. Never again will I buy Maytag, never again!
I purchased this oven about 6 months ago. This is my second Maytag oven which I had for 18 years. I am extremely disappointed in the quality of this oven. I did my homework and shopped around and chose another Maytag. First, the ignitor clicks and clicks but doesnt ignite. After 4-5 times I have to shut the oven off and restart it. But worse than that is the enamel on top. The quality is HORRIBLE. You cannot use anything but a soapy sponge to clean the top. With my last oven I was able to use anything (softscrub, ajax, the scrubber side of a sponge) and the top was shiny clean. My stove top is covered with scratches and is not even thoroughly clean. There are grease spots around the burners that if I scrub any harder Ill take the enamel off completely. Very, very poor quality. Will never buy another Maytag.
I have an MFD2560HEB refrigerator that I purchased 6 years ago. I paid a premium price for what I thought was a quality product. It has had issues with the ice maker from the beginning, yet I was always able to get it fixed with unplugging the unit for a while. The fan inside the unit stopped working last year. I took apart the entire inside to replace it, and now, 4 months later, the water is completely frozen. Unfortunately, I purchased a Maytag induction stove in May and less than a month later, it is not working either. Maytag quality is not! I asked if I could return the stove, but was told I had to let them fix it. Im still waiting to use my $2,000 stove!
I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.
I am extremely dissatisfied with the Maytag Gas stove and oven. The setting are too high and you cannot simmer something, it burns. I tried the oven cleaner and my oven is still dirty. The burner knobs do not have a click feature. I came home to a house filled with gas. I was not using the top burners, so I must have brushed up against the burner knob while using the oven. I was only gone an hour, imagine if I had been gone longer and walked in the door and created a spark on the rug.
I purchased a Maytag stove model mer7765wb in December 2011. Now its November 2014. My display board caught on fire and its burn out. How can a Maytag product go out within 3yrs. I purchased it from Sears outlet. As Sears customer I am very disappointed in this product. Thank God I was in the kitchen to put out the fire.
My Maytag Bravos washer is 3 years and 7 months old. While not in use the lid lock motor shorted and caused the control board to fail. No lights on the control panel. Without an extended warranty I called a repairman and the above diagnoses was the result. The estimated cost of repair was $600.00 plus, this includes the lid lock switch and the control board. Might as well buy a new washer instead of paying that much. I called Maytag and complained. The first person I talked to offered me a one year warranty plus the repair of my machine for $345.55 which was less than the repair estimate, sounded good. They set me up with an appliance repair in the area and I said ok. Next I checked the appliance repair on the BBB site and didnt like what I saw, so I called Maytag and told them to cancel the appointment and they suggested I try another appliance repair. I was told I had to talk the warranty company to arrange for a new repair facility. I talked to the warranty company and they agreed to change repairers and I choose the one that gave me the diagnoses. While we talked I told them that the repairman I choose was here and gave me the diagnoses that I was complaining about. The warranty company said they could not warrant a washer that had been looked at and diagnosed. They canceled my warranty and said they would refund my money.The only thing left to do is buy a new washer. Not a Maytag this time. For those of you who are in the market for a new washer and dryer (had trouble here also) I would advise you to read the complaints and I believe the majority of them. Not too long ago there were full page ad in our Sunday paper touting the merits of owning a Maytag product. One thing you cant do is advertise quality when it is not in the product.
If there was a zero star rating available, that is what I would select! We purchased this range along with a complete kitchen ensemble for a remodel of our kitchen in December of 2011. Within a few months of purchase the enamel finish started blistering, flaking and peeling. Upon contacting Whirlpool Corp about the problem through their online chatline, email, regular mail and phone, we were informed (quite rudely I might add) that Whirlpool does not warranty cosmetic deficiencies over 30 days after product purchase. This is American Quality?? Since this has occurred the retirement home we are building will have no Whirlpool Corp products in it which includes: Maytag, Whirlpool, KitchenAid, Amana, Jenn-Air, Brastemp, Consul, Bauknecht, Gladiator, or any of the product lineup from the Chinese company Hefei Sanyo which they are buying. The attached photos were taken in May of 2012 and since that time the product finish has only exponentially deteriorated.
My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.
I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.
We bought a Maytag Gemini double oven in June 2007. It has been a problem from day one. It arrived with a damaged door. They reordered and replaced it. Through the next few months, I became very discouraged with the oven. I bake a good bit and was always used to an oven with fairly accurate temperature. This oven will not reach or sometimes just wont maintain a steady temperature. After a couple of service calls, I gave up. I now raise the temperature setting about 50-75 degrees higher that the recipe requires. Naturally, I dont always get the best results. However, that isnt the thing that really bothers me. These ovens have three ignitors. About every six months, one breaks. The cost is over $200.00 each time. The ovens/broiler are highly unreliable. After mixing up something or on an important holiday, one may find that the oven wont light. Theres no warning! It is simply gone. I will never again buy a Maytag! I called Maytag and questioned them about the lemon law. I was told that the same piece had to break three times in one year. That is crazy, when the entire thing doesnt and has never worked well.
We bought a new home with all new Maytag appliances. Our Maytag dishwasher has had 3 new handles, 1 inside tub and now needs a new touch panel. Our Maytag oven/stove has needed three ignitors and the oven door has never been right! The microwave is the only appliance that we have not had a service call. Appliances are expensive along with parts and labor for service calls. I will not be purchasing any more Maytag appliances. The standard comment by repairman: They dont make them like they used to. How sad is that!!
Why is no one doing anything about the crappy product that Maytag is putting out. I am a single mom of 4 and I had to purchase a new refrigerator about 3 years ago. Spent a lot of money on this Maytag, approx. $1400 and it is now useless. I had nothing but issues with it from the time I got it. The bottom freezer kept icing up and then leaking all over my kitchen floor. I had to call a repair guy out, who charged arm and a leg and said it was fixed and 3 months later it was doing the same thing. Since I could not afford to pay ridiculous amount of money to repair it again (although I question what they said they fixed), I had to chop up the ice each month and take huge pieces outside and i had to keep towels always at the bottom of my fridge (yes very attractive) but it ruined my floor and carpet. Now all of a sudden the piece of junk just shut off and stopped working and keeps making this popping noise. Lights went out in front panel. So I had to call a service guy out again but this time I called an independent local guy that is not gonna rape you in charges like Maytag does and he told me to look into this that he has heard so many complaints that the front board with control button has been known to blow out the back circuit board, which is what happened. He told me that parts are MDs, so he would have to get another manufacturer and he heard that even with replacing both of them, it has been known to not work and Maytag takes NO responsibility at all for any of this. THIS IS WRONG. I cant afford to spend around $800 to now fix this or another $1,400 to buy a new one. So I am without a refrigerator. What a nightmare. MAYTAG, TAKE RESPONSIBILITY FOR YOUR CRAPPY PRODUCT. We are hard working people that spend our money and expect a good product. I also have an oven I bought and I can tell you it is a piece of crap too. I swear at it all of the time, as it takes forever to cook anything and the outside that is supposed to be stainless steel is all yoked up. It is like a tin can, looks horrible. I will never ever buy another Maytag product and I hope that ConsumerAffairs steps in and does something about this.
The ranges are getting great but are more so with digital than buttons and knobs which they should still have, especially for the handicapped and some elderly who prefer them. It would help prevent injuries. It was hard for me to find the knobs.
We bought a Maytag appliance package when we built our house in 2015. So far the exchange Fan burned out in the fridge. The element burned out on the range. The wheels broke off inside the dishwasher on the racks inside and the outside of the white dishwasher is rusting worse than 1959 Edsel. 3.5 years old. Broken and rusty. I called and emailed Maytag customer service and all they say is it’s out of warranty and they’re sorry. Things break I get it but if they said on the box when I purchased it that it would rust in 3.5 years I would have looked at and purchased another brand. Beware of the cheaply made poor customer service of the new Maytag.
Maytag gas range model #MGR8670XS 1 - I would not recommend this range. We bought it new and when I used the self clean oven, it did not work. It took four months to get this resolved. I self cleaned again, and I had to clean the oven by hand. It did not clean very well at all. I wish I had my old oven back.
We bought a Maytag range Nov 2013. My daughter has maytag appliance and stand by maytag. We grew up with maytag. But those days are no longer. It is not about quality, it is about how many did we make, how many did we sell. I am very disappointed with my range. I tried several times to use my upper oven, in disbelief my lower oven was heating. This happened so much that I touch to make sure that the Correct oven is on. I also have problems with my knobs for my burners. I could not turn off burner after finished cooking. We had to unplug range and turn off gas, if we did not do that the burner would have remain burning. This very uncomfortable for us.I still believe in maytag. I am sure we have not talk to the right person. There is too much at stake for the company, too many complaints are bad for any business. I too am a victim, very disappointed, I wont give up. I have a warranty with home depot and they have been great. It is not their product but they sold it. I hope everyone with a lemon will get problems solved. We only want what we pay for, even manufacturer when they buy other products they want quality as well, we all do. Hoping everyone will be able to get justice. Thank you.
I bought the larger capacity machines to save time because Im so busy with my family and wanted to cut down on loads. I was surprised to find the capacity can really only operate at half, which is as large as my old, smaller machines. The washer is extremely sensitive, meaning it may take four or five tries (this morning was four) to arrange the clothes - even a small load of delicates - in it in the exact way the machine wants before it will allow the cycle to start. This is exceptionally frustrating, particularly during the busy morning or when you are tired at night. So you have to stand there and wait until the sensing function is happy and you see the water pouring in. Yet often you will return to the machine and it will have an error message that occurs inexplicably during the spin cycle, so the wash cycle will need to be restarted. It cannot just be continued. The machine is not only a huge time waster but a water/detergent waster as well.I learned that the sensing function on the dryer is useless as well after coming back to many loads of damp clothes that sat there, got little funny smelling as a result, and had to be rewashed in the nightmare washer lol. So now I just use the timer function. It takes about two hours to dry a regular load of towels, so be prepared for that. I bought Maytag because it is an American-made product, but I wont make the same mistake next time. If the quality is any reflection of the functionality, it probably wont last very long anyway. Heres to hoping.
I owned my double oven Maytag Gemini for 14 months and I was absolutely satisfied with it. I was running a cleaning mode on the bottom oven and the lock froze. I have tried everything with it to unfreeze it, including the suggestions offered on the internet. I havent been able to do it on my own and I cannot afford to hire a repairman. I called the help line offered by Maytag (after waiting for 32 minutes), the representative actually laughed at me when he found out it was past the 12-month warranty. Though this laugh may be unusual, I feel it is very indicative of the way Maytag handles any problems; Maytag doesnt stand behind their items, they are now built shoddily and they could really care less about retaining their customer base.
Electronic control board fried after 3 yrs on Maytag Gemini range - certain buttons on control board would not set for ovens. Called Maytag, said was not covered, past 1 year warranty. Recommended repair shops, all overpriced. The piece cost between $300-500 for a 3 year old stove. Cheapest repairman wanted 90 to install piece. Ordered piece online and replaced it myself with help from YouTube video. Maytag has lousy repair records lately. Of 4 Maytag appliances purchased in 3 yr kitchen remodeling… already had issues with 3 of them. Do not recommend Maytag anymore!
We had a $1700 French Door refrigerator delivered in January, the ice maker worked for 4 days. 4 service calls by 2 different companies and still not making ice. After fighting tooth and nail, we finally got a new fridge.. upon installation the water in the door spewed everywhere and would not shut off, so yet another new fridge was ordered and delivered last Friday. So, after countless hours, missed worked wages and having strangers in and out of our home 7 times, they offered us a lousy $50 prepaid gift card for our trouble. After a little long drawn out fight, they increased it to $130 and said that was their maximum compensation: Shame on you Maytag, that values our time and hourly wage at about $1.00 an hour. NEVER AGAIN!!
We love our Maytag ovens. It always cooks evenly and we never have HAD any issues over the past 2 years. We will always buy Maytag! It has a self cleaning option and I have never burned anything on the oven.
We have a Maytag Gemini Double Oven Range Model MGR6775ADW. This is a gas range and it was purchased in 2006. This past Saturday afternoon after cleaning the dishes, the igniters on the range starting ticking on their own. I checked to make sure the knobs were not on and they werent. The ticking finally stopped after about 2 minutes. After the ticking stopped, we planned on going out for a walk. Fortunately we didnt. In about 10 minutes after the igniters quit ticking, the range burst into flames. Flames were in the top oven and shooting out the vent holes and the holes where the knobs are located. Coal black smoke was also pouring out of the vents. I quickly pulled the stove away from the wall to prevent the cabinets from starting on fire and I pulled the plug to shut off electricity from the stove. The flames subsided shortly after pulling the plug. The kitchen and house smelled of burning wire insulation and plastic. After doing some research on the internet, I found out that many other people have had the same problem. I reported this to Maytag Customer Service and they wanted to send a repair technician to fix it. I told them I didnt want it fixed but wanted it out of my house. I told them I didnt trust the range since some people reported they had it fixed and the fire occurred again. I wouldnt be able to sleep or go out anywhere knowing that the kitchen range could erupt into flames at any time. The factory authorized repair technician, from A&E, did come to inspect the damage and to report back to Maytag on his findings. He admitted that he wouldnt even trust the range in his house. After paying $1300 for this range and only getting 6 yrs. of use, I feel that we deserve some restitution from Maytag on this badly designed and dangerous piece of equipment they have been selling. Do not buy the Maytag Gemini range. This is a bad and dangerous product.
Bought new glass top Maytag electric range. Only used oven 7 or 8 times when I was unable to close the door. Had to wait 12 days for Maytag repairman. Has to order new parts. Still without use of oven. Says its a known problem the hinges holding the door arent strong enough. Last stove 24 years old. Never had a problem.
Oven worked ok for a year and went under right day after warranty expired. I called factory-approved repair people in Brooklyn but was told repair would cost more than buy new oven. I contacted factory but got no help either.
So far, so very good. This is the first time owning/using an electric oven. I just love my Maytag. It was affordable, especially since it was a combo sale with the over-head matching microwave from Home Depot. Two years later and it's as if I just purchased it. Wonderful, wonderful, wonderful.
Also purchase the Maytag MMV405DS-1 over the stove microwave and in less than one year the light kept going out and the unit functions at no regular frequency. The unit is now out of warranty but service is coming to look at the problem again this week because we reported the problem within warranty. Maytag needs to be accountable for selling a lemon which I can only guess has a bad motherboard that they do not want to replace.
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
I purchased a Maytag Bravos Quiet Series 400 in 2010 and it is now leaking like crazy and sounds like the bearings are going or gone in it. I researched washing machines for over a month before purchasing, and it seemed like this would be the machine for our active family. So much for research. It washes clothes okay, but is a bit rough on them. I found that it has ripped some of my more delicate items. When I contacted Maytag, they sent me an email with contact information to purchase a maintenance contract for $395 which would cover the machine for only 1 year. My husband is very mechanical and took the washer apart thinking the seal/gasket may have come off. He cleaned up the seal and the area around it, and put the seal back on. It did not help. He also noticed that the drive shaft to the motor was beginning to RUST! This machine is only 2 1/2 years old! So, if you are noticing that your whites are getting orange spots on them, this is probably happening to your washer, as well. Maytag should step up to the plate and recall this machine.
I write this as the repairman is fixing my Neptune washer. As with many other complaints, I was experiencing the awful mold smell with the only fix being leaving the washer door open when not in use. This works but for the past few years a switch on the front broke which means we have had to leave the top off the washer and rig it every time we used it. Sometimes it would work and sometimes an error code would show and I would have to just turn to spin and finish that way. At the same time in 2005, I purchased all Maytag appliances. First the microwave went out then the ice maker broke and is still broken, then the dishwasher went out and had to be replaced. Washer broke so basically the only thing that has had no issues is the oven and all happened just outside the five-year warranty. Never again will I buy Maytag.
Wow, my dream oven, or now nightmare! I purchased a Maytag dbl oven MGR6775BDS in 2007. The top oven stopped working first after about 3 years and this week, the bottom. I cooked a meal on Monday and Wednesday. Without notice, it would not go past pre-heat. I have called several people and they all act as if this was a truly unique situation. Since I have been out of work, both my regular and extended warranty have expired. I had good faith in a product that carried the name Maytag and the fact that it was on sale for $1,200. I didnt know I had so much company. Yeah, I was told I could purchase a repair warranty for the sale price of $340. Oh yeah, I replaced a 20+ year old oven for the new and stainless dbl oven of my dreams.
18 month old range did not shut off although it showed off on the cancel page. $800 down the toilet. Maytag had the guts to charge $100 to troubleshoot plus parts and labor. I will donate it to scrap metal. Company does not give a rats behind. DO NOT BUY MAYTAG.
I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.
We had a house built in 2007 and bought all new Maytag appliances - washer, dryer, oven/range, dishwasher, refrigerator and microwave. Consequently, we spent many thousands of $ and Maytag made much money from our purchases. In the 7.5 years since we have been using these appliances, the dishwasher already had to be replaced, as fixing it would have cost just as much as buying a new one. But its the range that I am so angry about. I have replaced the igniter 3 times since 2007, and last night, it went out again. I have spent $494 so far to keep replacing the igniter and once I make the service call to replace it AGAIN, it means I will have spent approx. $700 to keep fixing an appliance that is only 7.5 years old. Maytag says the warranty on the appliance is only for 1 year and will not budge on giving me a break on cost of parts and/or service. I will NEVER AGAIN purchase anything Maytag or recommend Maytag to anyone.
In the past 20 years, we purchased a washer, dryer, stove and dishwasher... all Maytag. The washer (purchased 20 years ago) is still functioning well! The other three appliances have all given us trouble and the dryer is no longer with us. Our stainless stove is LOVELY but thats about all its good for. Within 12 months, one of the burners burned out... just beyond its warranty. It has two ovens and 3 years after purchase, neither will hold a constant oven temp and both take an eternity to warm up... although the digital temp on the oven tells me its toasty warm. Recently, the dishwashers control panel wont set properly. An attempt to set it for a normal wash/dry cycle results in rinse only and a 2 hour delay. Make them like you used to, Maytag! Im no longer a customer!!!
In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.
I have the Maytag Gemini Double oven 5 burner stove. It is great! I use the smaller oven more than the bigger oven. Holidays and cooking are a lot nicer with my range oven. The turkey can be cooking in the lower oven while pies are baking in the smaller upper oven. I have had my range for a while now but I have not once had a problem with it.
Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.
I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double oven. Upon the first use, I found that it has noisy cooling fans which run continuously as soon as it is turned on and, for some time, after it is turned off. These fans make an irritating, loud, whistling noise. The dealer responded to my complaint, pulled the oven out and performed a complete system test. He then called engineers at the Whirlpool factory, who told him that the fans were a recent redesign made because the previous design didnt satisfactorily cool the electronic control circuit and that there was nothing to be done about the noise. After several weeks, the oven, when in use, continues to stink of overheated electronics. I fear it wont last long.Note that my old GE model, which also had electronic controls, didnt run a fan at all unless both ovens had been on for some time or the self-cleaning feature had been on for a while. And it didnt make a loud noise.
On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.
Maytag range model mer8875ws - Glass top broke on brand new oven over most used burner then glass spider lined out from there. Wife called Maytag and they told her that it broke from the impact of something dropping on it. I guess the man was psychic because he had no picture of SO CALLED IMPACT SITE. Now they wont replace or fix range, ** Maytag. Paid 699 for range they want to charge me 900 to fix. MMOOORROOONNSS! Like ** thats how big business treats everyone now. Thats how big business treats people these days.
I moved into my home in July 2013. My kitchen came with all stainless appliances that appeared and seemed to be in excellent shape. I have been using the Whirlpool Microwave oven to heat foods (all in microwave safe) containers and dishes. This morning, I was heating a muffin, when suddenly I hear popping. When I looked through the glass into the inside of the microwave I saw sparks then flames. I immediately stopped the microwave. The fire apparently started in the area of one clip that holds the metal rack inside. In researching this issue online, I found hundreds of complaints from people who have experienced the same issue, and Whirlpool refused to replace the unit because it is out of warranty.
I have had 2 Geminis. The first one was fine, this second one is a mess. I have had at least half a dozen parts replaced. I have insurance to have this oven repaired but have paid to have the window seal replaced on at least 3 occasions. The top of the oven is so hot that when I have used the burners to cook on top I have received 2nd degree burns. I have received burns on several occasions. I asked dealer if I could trade this in but said I would have to sell it on my own. I would not subject this oven to another person as I feel it is very dangerous.
I bought an off-white or light cream color gas Maytag stove about three years ago. When I first used it to boil some water for tea, the light colored grills turned black. And this is without cooking a full meal, merely boiling water. After a few more uses with light cooking, and a few spills on the cooktop, I discovered that it was simply impossible to clean. The glass on the oven door became discolored with the first use, and is also impossible to clean. I purchased several types of cleaning items and sponges, and nothing works. This is a disgusting stove. I hate it and I wish I never bought it. I will never purchase a Maytag anything ever again. Its the poorest and cheapest no-quality item - a total waste of money.
We purchased a Maytag gas range, only to have the paint wash off the front trim of the oven door. The digital panel went out in the second year of use and is apparently expensive to replace. After going through reviews by other owners and discussions with repairmen, it was determined that these panels only last about a year and are defective. This problem is extensive with Maytag. My brother was a repairman for them and dropped them due to poor quality of workmanship in appliances and their dishonest approach to warranties. I should have known better. Dont ever buy Maytag!!!
Maytag AquaLift Oven #YMER8880BW - The aqualift technology does not clean the oven. It is sorely inadequate. I bought Maytag because of its reputation. This range should be recalled as should all their ranges with this useless technology. Buyers BEWARE! Do not purchase any range from Maytag which advertises Aqua Lift technology. This purchase has soured your reputation Maytag. I also purchased a fridge with the stove. I will NEVER buy a Maytag product again. I also would like to ask frustrated and disenchanted readers how they are getting their ovens cleaned. What product(s) can be used. Maytag - complete FAIL!!
I purchased a Maytag Bravos XL Commercial Technology top loading washer, model # MVWB850YWO, in May 2012 and it was delivered in August 2012 due to a home purchase not being consummated. Anyway, I bought this washer and the matching dryer at Lowes and purchased a 4 year extended warranty with Lowes. This would cover me with a warranty through August 2017. I had some problems with the washer while under warranty and had it repaired at least twice. I have had, and still do, have a water leakage in the washer. The water when dispensing into the detergent compartment splashes over and you would think it would just go into the tub. Someway the water leaks down the inside of the washer and runs out onto the floor also causing rust to the inside of the front panel. The resolution was to turn the water pressure down on the supply lines. When this was done, the washer would quit running due to not enough water being dispersed into the drum. A replacement seal was installed and I still have the same problem. The repairmans final resolution was to put tape over half of the detergent dispenser to hold the water in the detergent dispenser and still allow me to put detergent in the dispenser. So, a towel is in front of the washer to soak up any leakage. Now, just 5 months after the extended warranty expired, the bearings under the wash tub are starting to roar during the spin cycle. I contacted Lowes service again and basically I am out of luck. The repair cost is expensive, the part and requires 2-3 hours of labor. I decided to chuck this washer and buy a new one. My wife found one that has an agitator, unfortunately another Maytag, and wants it as she has said the Bravos washer never seemed to get the clothes clean (due to not having an agitator). When checking online for references on a new washer and any recalls on my current washer, I discovered other Bravos XL owners having the same problem with the bearings in the tub. I contacted a local business to try and sell it to him for cheap and when I told him what was wrong with my washer his reply was, I have one just like it out back with the same problem. Dont need two problems. Cant even get rid of a Maytag washer due to it being junk. Many other reviews have listed problems with Maytag products especially since Whirlpool bought them. The Maytags of today are not your parents Maytag. Used to be the Maytag repairman sat around his office waiting for repair calls. This has changed considerably since Maytag sold out to Whirlpool. After doing some research, it seems Whirlpool has bought just about every company selling washers and dryers and are making them as a disposable item. I would advise not purchasing any product that is under the Whirlpool corporate umbrella as I feel whatever they buy, even a superior product like Maytag, they cheapen the product and try to benefit from the name, as in the case with Maytag. So, no more Maytag or Whirlpool products for me until they have proven they can build a quality product once again. Hello GE!!!!
Bought a new maytag gas range march 2013 model #mgr8674ab. The oven would not light at all. Would just click. Still under warranty. Called the service. They came and had to replace the controls in back. 2 months later the same thing, only this time it comes on and goes right back off. Then a week ago got it to light, used the oven and tried to turn it off and it would go off but immediately light up again. Scary to say the least. Another call to service. They are coming tomorrow. This is November 12 2013. I would not buy another maytag gas stove. There is something terribly wrong with this model.
Does not wash. Only very small loads get washed even though it claims to wash bedding. Some clothes NEVER get wet. Many times the clothes have to be rearranged and re-washed AND extra rinse. Cycles are over an hour each (then multiply x2!!). Maytag service has been called MULTIPLE times. They replaced the touch pad then the computer board. Both times saying the machine works “according to design/specs”. This is a Very poor design. Maytag should recall this inferior machine as it does not perform the job it is being sold for.
I purchased a new electric oven/stove, dishwasher and over the stove microwave. My dishwasher didn’t work from installation and it took Maytag over a month and half to repair. My oven door hasn’t worked properly since purchased and finally broke and I have been without an oven for two weeks waiting on repair. The customer service does not listen to you and seem to be completely unconcerned about your problem. I was told the item broken was a common stocked item and the repair would be quick but that was not true. The repairman told me they would have my parts in a week and would install them on a Monday. They have now scheduled my repair for Thursday. Over two weeks with no working oven. I will never purchase a Maytag appliance of any kind due to the terrible customer service.
Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer and Melted cabinet surface. Nowhere in the install instructions does it say not to mount above drawers. Whirlpool tried to blame dealer. Buyer beware.
We purchased this oven (MGR5775QDS ) along with a Refrigerator/Freezer, Dishwasher and Microwave on 2007 when we remodeled our kitchen. Since then the Refrigerator had to be serviced twice, the Dishwasher had a recall for fire safety - repaired, but I still have a scorched bottom tray, and the oven after self cleaning once has warped and the racks will not hold anything with any weight without collapsing. Maytag sent me new racks about a year ago, but that didnt help. I grill most of my meals or cook on the stovetop but on the rare occasion we try and use the oven it’s a nightmare. We lost a Thanksgiving Turkey and Easter Ham and recently a lasagna and a glass pan. Every time we have one of these events I search the internet in hopes that there has been some kind of recall on this model. It’s not safe. When the 20 lb turkey came crashing down, my wife was nearly burned by the juices that splattered and the house filled up with smoke. Happy Thanksgiving from Maytag - everyone go stand outside in the cold for 1/2 an hour while we clear out the smoke in the house. Recently when the rack collapsed and hot lasagna came crashing down, the glass/pyrex tray broke and left a huge bubbly mess in the bottom of the oven. Yay Maytag, thanks again - ruined a dinner, broke a dish and since we can’t use the self clean option, spent the rest of the evening scrubbing out the oven... and eating takeout food on Valentine’s Day. Sounds like the perfect Romantic evening right? I am so sickened with this company. We purchased all Maytag appliances because of their reputation. But now they dont even stand behind their products. What a shame.
#Mgt8885x500 Maytag Gemini. After oven heats up, racks fall. What should I do. This is a safety issue. Help, afraid to use oven.
My model has 2 ovens which I love. A smaller one & a regular sized one. It also has a cooktop. The cooktop always has “marks” on it from the pots & pans. No matter how careful we are, the pots leave marks. We even bought new pots & they leave marks. Something that we do like is that 2 of the burners have “select a size” so these burners can be used for small or larger pots.
We bought ALL new Maytag appliances for our home when we rebuilt after it was destroyed by Hurricane Katrina in 2005. We got the top of the line of every appliance. Our Maytag dryer model MDE2706AYW has broke for the 2nd time and cost to repair this time forces me to replace it. The dryer felts, idler pulley and belt went out several weeks ago. Used it about a week and the drum quit turning. The repair tech said the aluminum pulley for the belt on the motor is broke. The pulley is not serviced/available and you have to buy a new motor assembly. This puts repair price on up there where replacing the dryer is the only option. We are going shopping for a new dryer today. It wont be a Maytag.2 years ago, our Maytag washer broke. The repair tech said the transmission went out and it would cost less to replace the washer than to try and repair the Maytag washer. We bought a new washer, different brand. About 3 years ago, we had to have our Maytag dishwasher control panel replaced and 2 months later the pump housing broke. Repair tech said cost more to repair than new. Replaced with different brand.Shortly out of warranty, our Maytag Microwave broke. Everything worked except it would not heat anything. The repair tech said cost more to fix than new. Replaced with different brand. All we have left is the refrigerator which has had 2 expensive repairs done on it and the stove which has had the control board and several heating elements changed. I will never buy another Maytag product.
The stove functions are excellent and the temperature of the burners and oven causes the food to cook even. However after about 6 months the heat from the burners causes the coating on the stovetop to burn like its baking and it cant be cleaned. Now the coating around the burners is horrible and burnt.
Bought this Range in March of 2019. I really liked the large oven in it. Right away I noticed that the oven didnt back things very uniformed and very quickly, so a lot of burnt cookies. But I adjusted to that, not super happy about it but it was fine. Tuesday while cooking the cooktop suddenly went out. I had been smelling something strange the last couple of times I had cooked with the oven and cooktop on so I just assumed it was the oven, it did need to be cleaned. Well I ended up pulling the range out from the wall and taking the back metal piece off...the wire running to the cooktop was burned, like 3 inches up the wire and also the wire coming into that wire on the range cord. Just destroyed. I was shaking. My house could have burnt down.I just attempted to call Maytag, knowing my warranty is up (1 year) but thinking they should know about this issue. I was told that they would need to send out a certified tech would need to come out to access the situation...ok...when are they available and she said the 29th of December, really? How many people can go 3 weeks with no oven? I take care of my 93 year old neighbor and make dinner every night. So obviously I cannot wait. I have a tech coming today to fix this fire hazard. I was told there was nothing that can be done as it was not under warranty anyway. What so your certified tech was going to come out for free and then charge me what I probably paid for the range to fix it.
In 2013, $1850.00 I purchased a Maytag double oven, $700.00 Maytag dishwasher, and a Maytag refrigerator for $2200.00. I have had nothing but problems with all of them.... The oven locked up on me had to call a repairman to fix it. Ive had to replace the control panel on the dishwasher... And the refrigerator!! (WHAT A NIGHTMARE) In 2013 just received the appliance they had to install a heater in the ice maker because there was condensation. 2014, Refrigerator dead.. Repairman had to replace interface and control board.. 2017, Icemaker crashes and had to be replaced... 2020, Now here we are again Ice maker crashed again! (JUNK). My wife told me that she has had nothing but good luck with Maytag appliances... Never again.
Ive had a Maytag washer and dryer for 10 years. They have worked well, havent had any problems. I bought Maytag because of their excellent reliability, which has proven true. Design is not as modern as others, and doesnt have all the features, but overall solid reliable washer.
I purchased high end Maytag washer, dryer, dishwasher and microwave in May 2010. On Saturday 4/25/14, the Maytag Microwave stopped heating. The fan runs, the panel, display, lights, clock, and tray all work. It just doesnt cook. The Microwave was installed in June of 2010. Not even 4 years old. I have tried to troubleshoot via the instructions that came with the microwave, i.e. Check the demo mode is not on. Dont know why after 3 yrs it would be, but checked it. No help. Pulled the plug out and replaced; turned breaker on and off; checked to see if its was locked. Nothing. I then checked the door and I found that the plastic inside panel on the latching side of the door is pulling away from the door itself, which is part of the locking system. The magnetron shouldnt work if the door system isnt closing properly. The latch system is what is causing the door to pull apart. I am wondering now how much microwave exposure my family has been getting from a malfunctioning door? I have had a Microwave, dishwasher and refrigerator made by Maytag in the past. The refrigerator is 14 yrs old and still works fine. The microwave and dishwasher were at least 10 yrs old when I replaced them with the new Maytags I have now. Here is the problem. Maytag is not Maytag Corp. anymore. Whirlpool Corp now owns the Maytag brand. Prior to the old Maytags I had, I had GE fridge which was junk, and Whirlpool, dishwasher, stove and microwave. They were also junk. I swore I would never buy Whirlpool products again. Surprise.
Purchased a Maytag microwave/range hood in 2005. So yes, it is almost 10 years old but should the handle break off in ones hand? I would say poor material is the culprit. No use contacting the company by the looks of it... they dont stand by their product. Warranty says 10 years but broken handle would likely be cosmetic...
We bought Maytag Gas Double Oven MGT8800FZ only just two years ago and the top part of the range oven has already stopped working. It has not been overused as there are only two of us in the family and we use Crockpot regularly which do not require the range. It was fine for about 23months, but now it will not heat up at all We have been unable to get much help from Maytag so are not at all happy with this product. We chose Maytag as it is a replacement for an older Maytag oven and we have a Maytag fridge which will shortly have to be replaced. Not sure at all if we will replace it with Maytag going on our experience with our double oven.
I am at my wits end, as I try to get some satisfaction for the fact that this stoves cleaning system does not work! We purchased this stove at Home Depot in Hadley Massachusetts on February 2, 2014, and it was installed in a seasonal cottage that we were having renovated. When we arrived at our cottage in May, I was delighted with the stove. The cook top performed well and the oven size was great. During the summer, we tend to grill outside so the oven didn’t get much use, but it perform perfectly every time I used it. I always remove any debris that may have spilled immediately, and didn’t see any need to user the AQUA Clean feature until we were getting ready to leave in October. When I ran the cleaning system as recommended in the manual, there was a stain on the bottom of the oven. I then ran it eight (8) more times with the same result.I called the service number and they scheduled a service technician to come for a visit. He said that the stove was working the way it was designed to and unfortunately since it really didn’t get hot enough to do the job, the stain (and with more use, more stains) would remain. He also noted that should I try oven cleaning products, my warranty would be voided. This was not the answer I was hoping for, but since his visit was on the day before we were heading South for the winter there was not much I could do.Have called the service number several time since then, asking what could be done to rectify this problem with no positive responses. One did say that they could send the service tech again and went so far as to schedule an appointment for January, which she suggested I postpone with the technician until we return in May. The reasoning being is that since the warranty is only for a year, and the cottage won’t be opened until May, the fact that the original appointment was within the warranty period would cover the cost of the visit. When the technician called a few days later, the scheduler said that it made no since to go again, unless Maytag came out with a fix for the cleaning system. Since it’s not broken, but just does not work. I again spoke with a service rep and asked if anything could be done or if I could speak to a supervisor, she said that one would call.. That was weeks ago and still no call.We purchased this stove with the hope that it would last for many years, especially since it is only used for five months of the year. Ease of cleaning the oven is important. Home Depot no longer sells this model, and after some searching the internet I have found that I am not alone with this issue. Apparently it is quite common. We will not be able to access the cabin until May 2015, but would appreciate anything you can do to expedite a replacement of this stove, with one that actually self-cleans or a refund.
Purchased this double oven back in 2012 and have had to have the control valves replaced twice because of them jamming and snapping. The burners are undersized for cooking and it takes forever to get water to a rolling boil. The broiler in the upper oven needs constant attention when using it because food cooks unevenly and burns quickly. The lower oven is great, convection is awesome. I have seen the Maytag repairman more from my stove than I have for any of the other appliances I owe combined. Maytag should stick to appliances that only use water.
We purchased our range in May of 2012. It is now November 2014 and the stove has had three brains, three ignitors in the oven and one ignitor in the back of the stove. When I set it to bake at 350 degrees, the oven heats up and I put the food in the oven. When I go to check the food, I find the oven stone cold and the brain is still displaying 350 degrees. According to Home Depot Warranty department, if the oven has been fixed three times for the same problem, then the unit is considered a LEMON. Ok, what about the three brains? What about the three ignitors? The ignitor in the back of the stove controls the oven as well. SEVEN times for a technician to come out and fix my LEMON stove is ridiculous. California has lemon laws. I will file suit against Home Depot, Whirlpool, A&E and Quality Appliance if this stove is not replaced within the next seven days. IT IS A LEMON! I have lost way too much food in this oven because I dont know when it shuts off.
If I can rate the AquaLift Technology oven cleaning system that my Maytag oven has as a “Zero”, I would. This technology only removes some of the spills on the bottom of the oven. It does not clean the sides or top of the oven. I’m back to the olden days of using a lot of elbow grease to remove splatters and spills. They say you cannot use any cleaners in the oven either. At least with the old ovens you can spray an oven cleaner and wipe it clean. This product has taken us back before there were spray oven cleaners!
I remodeled my kitchen last year. I purchased a stove, a dishwasher and a built-in microwave. Two days ago, I was trying to cook rice in the microwave. I changed the heat to 50% to cook the rice, started to cook and I heard this awful noise like a shot gun went off in the kitchen but the microwave was still going, I opened the microwave door and then I turned on the microwave again. At that time, it started to rattle on top of the microwave and shorted out. Black smoke was come out and I saw fire coming from the same area on the right upper corner. I got up on a step that I have and blew away the flames which were not big but if I were not in the kitchen, it may have caused a fire. I got the microwave from Lowes. Since it is almost to the year that I bought this microwave, they offered to replace it at no cost to me. Im getting the same model but Im purchasing the 2-year warranty just in case. I was told by the Lowes salesperson that this was unusual and should not happen again. We will see; its very dangerous. I had microwaves that lasted more than 10 years and had no problems. Maytag, where are you building your appliances and what about your product reliability? If I knew this site before I bought my appliances, I would not have purchased Maytag.
We bought our Maytag Bravo top loader on May 5, 2010. The machine was working fine. Then last week with no warning, the F51 error code popped up. We called Sears and they sent a repairman out. The result was the sensors work independently from each other (tested correct in the Ohms range). It made it through an entire diagnostic test, but will not complete a wash cycle. The repair guy concluded that the control board was bad. Estimated cost to fix was upwards of $400. I cannot afford to fix. Our issue with this product is that it is apparent, from reading all the forums, that this is a known issue. And we believe Maytag should be reimbursing consumers for this repair or they should recall the washer. Our washer is used on the weekends and it should have lasted us for minimally five years. All we wanted was to make it through one military overseas tour with it, not asking much. Instead, this machine lasted two years. Unacceptable.
CONSUMER BEWARE: Maytag is the WORST corporation to deal with. We have purchased a Maytag range from them recently. Unfortunately we have had 4 appliances delivered to us damaged from Maytag. The fourth time around we finally got a supervisor on the line. In order to expedite the situation. And the supervisor (Frank) refused to expedite or even call to try and move up the 5th delivery date. All he talked about was Maytag company policies to us. To make a long story short and I do mean long. Buyers beware. Maytag DOES NOT HOLD THEMSELVES ACCOUNTABLE FOR ANYTHING. Once the appliance leaves their facility they are not responsible for it. I CANT SAY THIS ENOUGH. DONT PURCHASE MAYTAG PRODUCTS.
Thinking that the Neptune fiasco was over, I happily bought into the sick company and got burnt 3 times for all 3 purchases. The Gemini range with dual ovens: the controller clock with all relays and electronic package is dying, leaving me with no ovens, or slow heating and an alarm in the middle of the night. Now, even the burners are not working properly. Junk at any price, and I paid $2,400. Not 5 years old and repaired several times under warranty; all were electrical failures.The fridge is another failure. Apparently the Freon is leaking out. It is unrepairable and it was typical of these from what the service guy said, not 5 years old. It was repaired once, leaking on floor. Apparently, it was a kinked drain hose. The dishwasher was one year old and it caught fire when the dial was turned while the machine was running. The 4th machine, an over the range microwave, is still running… although from day one it sucks so much power on the dedicated line that it dims the lights in the microwave as it starts up and each time, the magnetron energizes. I am just waiting for it to fail too. Can you say never and mean it? There was no goodwill offered. “So sad” and “too bad” is the common line. Nothing will last more than 5 years if you listen to sales people at Maytag - junk. There was no help from the corporate office. Nothing I can do for you. Junk, junk, junk.
I cannot use my Maytag gas range and oven appliance until I can purchase part #W10213446, which your factory website shows as back-ordered until 2020. This means that I cant cook a meal or have the family and friends Ive invited come to my home for Christmas dinner. I need your help to provide better customer service than Ive received to date through working with the Maytag customer service call center, and the service Maytag parts distributors Reliable Parts and WC May company have received from working through your factory website.Ive owned Whirlpool appliances since I built my home in 1989. When I remodeled my kitchen in August 2010 I chose a Maytag range, fridge, dishwasher and microwave as Id had a good experience with your products for 21 years. Youve built a great reputation for quality products and service, and I hope that you will continue to deliver on the commitment promised in your brand by resolving my problem quickly. A burner control on my three-year-old gas range and oven (model #MGR6775; serial #D00934496) recently stopped working (a Maytag design defect - several screws were too weak to hold the cooktop at the correct level) and your customer service call center referred me to A&E Factory Service for the repair. A&E service staff have been to my home twice and are unable to fix my stove leaving me without a stove for the past two weeks and foreseeable future - as the necessary part, #W10213446, is shown as back-ordered with no estimated time of arrival. The WC May company let me know that your website shows an ETA of 2020 for this part on your factory parts website.When the service repairman informed me that the part was indefinitely back-ordered today, I called the Maytag customer service center asking them to locate and expedite delivery of the part. The line staff and her supervisor let me know that they would not provide that service, as I do not have a pre-existing extended warranty contract for the range. I am willing to pay for expediting the part, but they wont give me that option. So I called the parts retailers covering the western U.S. myself to learn that Whirlpools supply chain is so flawed that it cannot provide a part for a three-year-old range.Whirlpools core principles espoused on your website say that founders Lou, Emory and Fred Upton continually improved their washer; they cared about their community, their employees and their customers. They believed that there is no right way to do a wrong thing. It also states that what truly distinguishes Whirlpool Corporation is our commitment to building strong brands and a loyal consumer base. Were focused on maximizing the benefits of our worldwide network of resources, which is unmatched in the industry.I believe that leaving me for up to two months without a range, so that I cant cook meals for myself every day, and for my family during the Christmas holidays is not living up to your brand promise. Please let me know as soon as possible how you will solve this problem.
I wish I had researched high efficiency washers before buying because of a name we trusted implicitly. Our washer does not get our clothes clean & cleaning it with Affresh is not enough. I have never had to work so hard at getting clothes clean! Towels smell musty, stinky. My husbands sweaty workout & gardening clothes smell worse, even with subsequent washes & his shirts have white spots from the detergent not even being washed out. The rinse cycle water just washes out the bottom of the machine while the clothes are plastered against the side of the machine. I do not wash my husbands clothes with anyone elses or it all smells and if he washes them twice, they still have that odor that comes from being dank. Even if I stop the washer to arrange the clothes on the bottom so they will get rinsed properly (gotta wait two hours for a load to finish) I have bought every HE laundry detergent on the market, every odor remover, vinegar, baking soda, bleach. For a year Ive been chasing my tail to do the dance that I never had to do with a top loader agitator Maytag that we had for 7 years and never had to clean once, but used unscented detergent that got the worst smells and stains out without much thought. Even reviews that I read about their amended top loader with an agitator are not very good.
We purchased a Maytag Gemini gas range last year in April and the extended warranty. The ovens have not worked correctly since we bought it. I never do this type of thing, however, I am just disgusted! I am going to exercise my right as a consumer to express my customer dissatisfaction and share using the social network. I dislike Maytag and even dislike A&E factory service more! I have never experienced such bad service on a new appliance. What is even more concerning and the reason I am posting this warning is there appears to be no recourse! I googled search both companies and the first things that came up were complaint pages. How sad! Buyer beware! If you buy a new appliance, research the warranty provider. It appears that Maytag has laid off the Maytag repairman and went to a lost cost unskilled service provider! A&E repairman has no idea how to fix the oven. He replaced the part. 4 weeks later, came out and walked in the house and did not even look at anything and ordered the same part again. He told us he would be back the following Friday. He did not schedule an appointment. I called on Thursday before he was due to show on Friday and A&E told me I had no appointment scheduled. They told me to inspect the parts that were shipped. I told them I would not even know what I was looking at! They told me the repairman would be back out between 1-5PM on Friday. No one showed. At 2PM, I called and A&E said the repairman must be on his way because he did not call and say he wasnt coming. But again, he did not show! I made no less than 6 calls to A&E and Maytag after that! A&E would not escalate the situation to a supervisor and on call number 6, when I finally got to an advocate, they told me to call Maytag! I have taken 4 days off as vacation to be home for the repairs and this last day was the final straw. When I researched escalating paths for both companies on Google, the first thing that came up was whole pages dedicated to complaints for both companies!
I purchased this gas range from Home Depot in 2011. From the beginning I had problems with the cooking racks slipping off the oven wall. In some instances hot liquids poured on the oven floor. I had bought a service contract on this product and when I asked that this be repaired I was told that it was not covered as it was a design flaw. The condition has slowly worsened and now I cannot cook anything in the oven for fear of the racks falling down. This is a safety feature and the oven should be replaced my Maytag.
I purchased Maytag gas range in March 2011 at Home Depot, Model No. MGR5605WWO. I received the product in May 2011. The porcelain on the grates chips away leaving large grooves in grate, which affects cooking efficiency, (the fire burns erratically). First, I called 1-800-688-9900. The grates were replaced. And then same problem, it was replaced again, and again the same problem. The warranty to cover stove was extended by 6 months. The enamel on the round magnetic cover for the burner is also chipping away. I was told that this chipping of the enamel is a cosmetic problem and does not affect the functionality of the stove problem.A repair technician was sent out at my request to see firsthand the problem grates. I was told by him that if it occurred again, the manufacturer needs to be made aware of the defective grates. He noted that the enamel covering on the grates was not uniform. I have been told by Maytag supervisor today that she will get back to me within 3-5 days and let me know what is going to be done. I have had gas ranges before, but this is the first time this problem has occurred and its continuation is unacceptable. Is there anything further I can do to ensure I have stove grates that do not chip continuously?
We too bought a Maytag range (MER5755QAW) approximately 5 years ago. While making Christmas dinner, it quit working. The oven would not heat. Too bad it had to quit that day (or at all for that matter). Unfortunately, every single appliance I bought for my house 5 years ago is a Maytag appliance! The microwave quit last month and I have yet to replace it. I bought Maytag because for the longest time it was such a positive household brand name. Unfortunately, with 2 appliances less than 5 years old and out of warranty, I will never purchase one of their products again! I will spend the extra money and go with LG especially after reading some of the reviews on here on Maytag’s products (there are over 192 complaints on the Maytag ranges and ovens alone on this one forum).
Should have read reviews. Ill never buy another Maytag. This stove has been bad almost from start. Stove has burned marks from using broil. Repairman told me not to use broil anymore. One of eyes has been worked on 2 times; the knob does not work correctly; when you turn off, it goes past the off and keeps on going to the left. It is very hard to clean surface. I have had a few years. Company paid for one repair. They should have replaced stove from beginning. Not safe.
Paint bubbling & peeling off appliance: I purchased new double convection oven from Lows (Maytag). One month after delivery, paint began to bubble and peel off. Maytag takes the position that as long as the oven functions properly, the paint is simply cosmetic and the warranty does not cover cosmetic problems. Maytags position is that even if all the paint peels off but the appliance still functions properly, too bad for you!
Purchased our side-by-side stainless steel refrigerator. After about three months, we too have a constant puddle of water outside the bottom freezer door. Maytag came out for the first year it was under warranty, each time saying it was fixed. Its still not fixed and its been three years. We have to keep a towel next to the fridge constantly and have experienced floor damage. Class action suit? Sign me up!! My Maytag double oven has stopped working, and my Maytag dishwasher does not clean my dishes at all. I will NEVER buy Maytag again.
Buyer Beware!! Purchased my Maytag over the range microwave in May of 2014. It has a manufacture date of Feb. 2014, and it is now Sept. 2014. It is a very nice looking unit but a bit oversized. My handyman that installed it had to raise my cabinets above my stove two inches to avoid it being too close to the range. The motor is pretty loud and It often times does not heat evenly. The light on the unit that shines down on the range is not much better than the power of a night light which is a bit disappointing considering it looks like a higher end unit, and down to the reason I am writing this review today is that for the first time I went to change the bulb. I unscrewed the the light cover which is placed awkwardly toward the very very back of the unit, only to find that when I went to twist out the burnt out bulb (that has been in there since I purchased the unit) that the bulb broke off after hearing what sounded like the break of a seal of glue, and the bottom aluminum piece of the bulb is stuck in the bulb socket. I found that the bulb is placed in an awkward place behind the light cover. Instead of the bulb facing to the left or the right or to the front of the unit it is facing toward the back which is making the bulb socket impossible to see, which means that in order to screw in the bulb you are screwing it in from an angle that you cannot see unless you climb on the range and lay on your back, or get a mirror to help see where you are screwing in the bulb. This is just a very awkward and unpractical design coming from such a well known company with such a common and ordinary product. Now I am sitting here writing this review and I am trying to figure out how I can remove that little piece of aluminum stuck in the light bulb socket and since it is not facing to the left or right and facing toward the back, it leaves me about less than 1/2 space to work with using my hand or a tool to remove that piece, or I can just leave my broken bulb piece in there and screw the cover back on until I call service for Maytag. I believe it is still under warranty but from others experience that I have read about I am not feeling confident I will receive great service or a desirable outcome. Wish me the best!! Thanks for listening!!
The range I have works awesome, which is surprising for an electric stove. For being 11 years old I am happy with how it is still holding up. The only thing I would improve is if it was a double oven instead of a single!
Major issues with the Aqua Lift Range. Takes forever to preheat the oven, 15-20 minutes to reach 375 f- 400 f. Aqua clean cycle not efficient and does not clean at all. The stove top is impossible to select and keep the heat consistent. When adjusting the heat up or down when you slightly move the dial it overreacts. When moved the heat sways may more than selected. The fridge works well but the bottom drawer is way too flimsy and it wont last a long time as it will crack. This is our first purchase of Maytag appliances and it will be our last. Our old 10-year-old stove worked much better than this one. Sincerely, Russell ** & Linda **, e-mail= **
We have reported the first time use of New Gas Range using the oven and range top at the same time is impossible because of BURN HAZARD AND the response was soft with no explanations. The range arrived March 26, 2015. We were impressed with first baking only. Family arrived at our vacation home for Easter celebration. Our first meal on Good Friday using both oven and range top was a disaster and the cook was burned on the stainless steel knobs. The oven vents below the knobs were about the temperature of the 380 degree setting of the oven!We rendered the unit unusable and called Maytag customer care department during the late table dinner. I explained on the 45 min call we were having this event and would be all leaving Thursday and their solution was 8 to 10 day shipping of Fake composite stainless looking knobs. These knobs will have to be sent to our Ohio home 500 miles west of the Range location?? If they could ship that day why not overnight??THE SOLUTION OF WEARING OVEN MITTS FOR STOVETOP COOKING IS NOTHING SHORT of silly to conduct meals for our guest. And other members of our family that we permit occasional use of the home open to burns using this Range until we drive 1000 miles round trip to drive the knobs back to NJ from Ohio??? Customer Care fails to listen. We will not be returning until May. To illustrate my concerns about the logistical issues I asked if Maytag would pay for the mileage and tolls for me to replace BURN proof knobs. Oh and will it work or melt? Furthermore who will pay for the takeout needed to feed our family? He did not get it and consulted with supervisors for most of the call therefore 45 min of wasted call. No solution, self installation on an $800 Range. Dissatisfied CUSTOMER with an unusable Gas Range Burn HAZARD!! Poor Design oven vents less than 2 inches below stove knobs! See Photos.
When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.
Purchase brand new range a couple of months ago. Self-clean oven does NOT self-clean and leaves weird, flakes of something that stick to oven floor. Burners are inconsistent and difficult to control heat level. Take forever to get warm, and then either boil over or wont get warm enough. Purchased this with inheritance from my mother - how sad! Always had such faith in Maytag.
I purchased my home in 2008 at which time I bought all brand new Maytag appliances, well the above the stove microwave Ive had to replace the door handle because it broke off and the oven I can only use the very top or bottom to cook on and I cant move them, otherwise the racks will fall through. I have burned myself numerous times as I cant pull the racks in or out and I found that out cooking dinner and when I pulled it out the rack fell through and my dinner went crashing down and splashed everywhere. Due to this fact I hardly ever use it. I contacted Maytag with no help, told me to buy new racks and those did the same thing so it was a $100. It seems as though the liner cant handle the self clean heat and if you look at my oven, the left side is pushed in. If anyone gets help with this issue please let me know. My model number is MERH865RAS serial # 14348133LX. Oh and my refrigerator is a side by side and I have had to have it repaired twice because my food kept thawing out. That model number is MSD2651KES serial 60869476LV all of these are Maytag products and were purchased brand new from Home Depot.
First let me say I have used Maytag products for 46 years. A little over a year ago bought a new Maytag Centennial Washer (Model MVWC555DW) for a cousin which was responsible to looking after as he had been brain damaged since birth. Needless to say when I started having trouble with clothes not washing and having to bring to my home and wash was not satisfactory. This machine never worked right but until after the 1 year warranty could get by. Needless to say I will never buy another Maytag appliance but now have a Maytag washer/dryer, stove and dishwasher in my home. Maytag is Not the quality that is use to be. WOULD NOT RECOMMEND THIS MACHINE AND ALSO UNDERSTAND FROM LOWES THEY HAVE HAD A LOT OF TROUBLE WITH THIS MODEL.


