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Maytag Range Troubleshooting
If you're looking for help fixing your Maytag Range, look no further! Our comprehensive Maytag Range Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.
What to do if your Maytag oven or range is not working
If your oven or range is not working there are a couple of things you can check.
Check the electrical supply. Ensure the appliance is plugged into a grounded outlet with a dedicated circuit (240V receptacle for electric ranges, 120V receptacle for gas ranges and the outlet is operational. Also check to make sure the circuit breaker has not tripped or fuse has blown.
Error Code. If the appliance is showing an error code, try resetting the appliance. This will clear the error code.
Make sure the Control Lock function is turned OFF. Some ovens may be equipped with Control Lock. Look for "Control Lock" on the oven control console, then reset by, typically, pushing & holding for 3 seconds. To locate the Control Lock feature for your particular model, look in the Table of Contents in your Owner's Manual.
Reset power to the product:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven/range for one (1) minute to ensure the error code does not display again.
Verify oven operation.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
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Maytag Range Troubleshooting
Maytag Range problems
Maytag Range broken
Maytag Range issue
Maytag Range difficulty
This range and oven get unsafe, very hot on the surface and sides. Also, first time we used the oven, our oven mitts and bbq tools caught fire in the storage drawer.
I purchased a new Maytag range (gas) in June of 2012 - 6 months ago. I have had the same problem many others have had (as Ive just read) with the toxic smell every time I used the oven. I was told it was just the chemical burning off from being new. I have never owned a new oven so I took their word for it. On Christmas day, my kids and I were going to bake cookies and set the oven to preheat. Flames and black smoke were shooting out of the range, and the fire department was called. Even after the fire department put out the fire and removed the stove from my kitchen to my front porch, they spent more time investigating the situation to make sure my home was safe than the certified Maytag repair person that was dispatched out by Maytag to service the range. This stove is only 6 months old and still under warranty with Maytag. The service person they sent out did not take the stove apart and spent less than 5 minutes looking it over; then he determined that it was a grease fire caused by owner’s negligence. I disagreed with him and told him I have been cooking for many years and thought he did not do a thorough job to determine the problem with the range. He got very upset with me, took his bag and left without leaving me a service slip. I asked Maytag to send someone else out and explained to them that this service person did not do a sufficient job in examining the range, nor did he perform any kind of service to get the range back in working condition. Maytag claims they will not send anyone else out, and there is nothing more they will do for me. They say it is my fault it caught fire; and if I want it fixed, I have to pay for it myself even though it is still under warranty with them. My stove is still on my porch where it has been since Christmas day. I then visited Maytags Facebook page and corresponded with others whom have had similar issues with their products and the lack of customer service from this company. Maytag has now blocked me from commenting on their Facebook page. The customer service rep on that site asked me to email her all my information about the range and my issues with it, and she assured me she would respond to the matter. As of yet, I have heard nothing back. I am terribly dismayed by the way I have been treated by this company, their so-called certified service technician, and that they do not honor their warranties or stand by their products. I am cooking for a family of 5 in a 12-year-old microwave (which is not a Maytag by the way) after spending over $600.00 on a brand new range.
The range I have works awesome, which is surprising for an electric stove. For being 11 years old I am happy with how it is still holding up. The only thing I would improve is if it was a double oven instead of a single!
My built in electric double wall oven, Model MEW6630DDB, convection on the top, has been the most frustrating appliance I have ever owned. It has never kept an even temperature. It has been repaired several times and still does not keep an even temperature. It takes 14 hours to cook a 20 lb. turkey and baking cookies are not even an option. I have complained to Maytag and have paid for repair services. Their solution buy an extended warranty which is absolutely insane because they havent been able to repair it since it was new over four years ago.
I had a problem with my 1 year old oven. I scheduled an appointment and no one showed up. So I fixed it myself. A week later they called to schedule an appointment and I told them that they were scheduled for last week. So their response was OK, I dont need them anymore - goodbye. The parts are under warranty so I send them the part I replaced myself and the invoice for the cost. I didnt get a response. So 3 months later I send a second letter. Three more months and still no response. I can remember when Maytag had commercials showing their repair sleeping because they had no work to do. Now, their products are failing and their entire service depart is asleep.
I too am a victim of the faulty Control Panel that Maytag put on these dishwashers - Model # MDB7749SBM2. $149 for the part and another $149 for service call and labor - almost half the price of what I paid 2 years ago! Should have stuck with the 10 year old builder grade GE I had with the latch door and turn knob! I am in the market for a new stove and microwave - I will never buy another Maytag or Whirlpool product! When is Maytag going to make good to all the customers out there that have experienced the same issue? If yours breaks it is a very easy fix now that I know. You can order the part and it simply unplugs and plugs in the new one. All you have to do is take the door off and it is right there!
Purchased a Maytag smooth-top range about a year and a half ago. Ive only cooked frozen pizzas in it. Have only had it on six or seven times. Havent used the top burners at all. Its an electric range, and I just had it hooked up a couple of months ago, as I was trying to find a place for it in the tiny kitchen. The folks who lived here before me, had a huge refrigerator and gas stove right next to each other, and I didnt want to go that route. Anyway, I went to put yet another frozen pizza in the oven, and the light doesnt work!So, after only six or seven uses, the oven light is busted! My mom had an old Westinghouse Terrace Top range, and it lasted well over 20 years with no problems. The only reason she sold it was because she remodeled her kitchen. It still worked great after all those years. Its after-hours now, but when I call Maytag tomorrow, Im expecting to get the run-around, if the other reviews are accurate, and Im SURE they are. Wont ever buy another Maytag product again.
The ranges are getting great but are more so with digital than buttons and knobs which they should still have, especially for the handicapped and some elderly who prefer them. It would help prevent injuries. It was hard for me to find the knobs.
My refrigerator was delivered on April 3, 2016. I began calling for service July 2 when the bottom freezer door started depositing ice chunks on my kitchen floor every time we opened it. An appointment for service was made for July 18, service never showed up. Another appointment for August 3 was made and again service never came. I called the 800 number on Aug 19 again arranged service for Aug 24 after hours so that we did not have to take anymore time off work. When repair finally looked at the fridge they said the door was not aligned and did not close so the frost builds up and breaks off onto the floor. This can be fixed with a new door that can take from 6 weeks to 8 months as they are not stocked and have to be made at a factory. The fridge constantly runs and is starting to leak water through to my kitchen floor and basement ceiling tiles.I called Maytag/Whirlpool on Aug 25 and the service agent told me the best they could do for me was extend my original warrant by 6 months while I wait for replacement part and they advised I purchase the extended warranty. The second agent named Gabby I spoke to advised me to call Home Depot where I purchased the fridge to see if they would do something for me. She would write down my concerns but had nothing more to say or do for me since the repair person deemed the unit repairable and a part has been ordered. I called Home Depot on Aug 25 and I spoke to Appliance Dept who told me the manager who could help me was off that day. He advised me to stick weather stripping around the door to seal the leaks. I said I was hesitant to do anything that may void a warranty and he agreed. He suggested I may get a loaner fridge but I have heard nothing yet. I want a replacement fridge.When you pay $2000 for a fridge it should be worry free for at least a year? I have been reading reviews and I am wondering why this is not a recalled appliance as this seems to be a very common problem. I am sad that Whirlpool is not standing behind this product. Home Depot has been in touch with me regarding this fridge issue and the lack of customer service provided by Maytag. They are replacing the fridge on Sept 9th 2016 and taking the old unit away. Home Depot has tried to get in touch with Maytag and they have not gotten a response at all about my faulty unit.The staff at Home Depot in Peterborough have been excellent to speak to and have apologized for the issues with getting service to my appliance. I am very grateful to them for their assistance and for following up with me in this matter. The downside is that I am getting another exact Maytag unit as a replacement so hopefully this does not start all over again. Home Depot has been a great retailer to deal with. I am very saddened to hear that even Home Depot cannot get responses from this manufacturer. I have also lodged a complaint with the Better Business Bureau.
I am very pleased with the product, a perfect stove for cooking! It’s very easy to operate, easy to clean, multiple burners, excellent in cooking large meals, like soup, beef, Chicken and vegetable soup. It’s also very energy efficient, very safe to operate,
Whirlpool owns Maytag and it appears that selling poorly made products is now their focus. When I purchased this Maytag 30 Gemini double oven range, I thought I was buying a superior product. Now, I am on my 3rd repair. When would it fail, on Christmas Eve morning when I am trying to prepare dinner for 20 people who are coming for dinner party. I paid too much for this piece of junk. From now on, I am buying from the scratch and dent sale because there are no quality appliances manufactured today. Buy cheap and it wont irritate you so much because no one especially Whirlpool owned companies focus on quality.
I purchased my oven in May of 2012. Ive tried numerous times to use the clean cycle. There is absolutely no way it works. I contacted Maytag on 1/13/14 and their response was to explain the concept of AquaLift Technology as if I didnt already know that. They said I should use the plastic spatula (as if I had not already done that). They urged me to email whenever the need arises (as if that will do any good, they obviously acted like there was nothing wrong with their AquaLift technology). Someone should hold them accountable for their faulty product. Maytag is now a dirty word in this consumers vocabulary, and no amount of scraping ...with a plastic spatula will clean up the mess they sold me. I hope it breaks so I can go buy a product from a company where self-clean does not mean I am scrubbing (with no success) and running a clean cycle numerous times in an afternoon to try and get a spillover cleaned up.
Was assured the washer could do comforters, etc. Well, I took a video of the washer doing 5 t-shirt, 1 pair of pants, and 3 pairs of socks on the power wash cycle. Nothing tumbled. All the plate did was swish some water around on the bottom. Clothes werent clean at all. Check my Youtube video, and you can watch the leg of the pair of pants sticking up out of the water and never getting back down in to get wet. Horrible horrible machine. With that said, called the company I bought it from, and they arranged for a front loader since Id only had the machine for a couple hours. Stuck me for a second delivery fee though, which I wasnt happy about. Well see when the new one gets here Tuesday.
Please Do NOT purchase the Maytag Aqua Lift Gas Range. It does not clean anything, you will pay more money for a cleaning oven that does not clean any grease or droppings if you cook. This is not an Oven for any one, or family that cooks large meals or has gatherings. I had the technicians at my house over 4 times and they confirmed that this oven is not a self cleaning oven. It doesnt get hot enough as your self cleaning ovens. And MAYTAG did not want to hear anything, basically not clean much, but advertised as a self cleaning oven. Having been a Maytag customer for years I will never buy a Maytag product again. And we need to support American made, but not when the consumer is misled.
I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.
In a way, l feel fortunate and you will read why in a minute. l have been reading Maytag complaints specifically looking to see if what happened to me has happened to others. Apparently, it has. We purchased our Maytag range, model MER57750AB, in 2005. We too have had some repairs done under warranty. Unfortunately, we live in a day and age where technology isnt always our friend. The old appliances that were not electronically driven lasted forever; todays appliances do not. However, when something with potentially serious consequences happens that is not technology related, it rates in the who is the idiot who designed that? category. I am talking about the exploding exterior glass oven doors.Two weeks ago, the oven door handle on our range came unscrewed on one side. I continued using the appliance, planning on repairing it myself when l found the time. (I used to tinker around the garage with my dad when I was little and therefore, I have great repair skills in several areas.) Last week, I was standing in front of the stove when all of a sudden, the glass panel dropped from the door! It landed straight up on the floor and fell forward so the top edge of the glass landed on my toes (the toes that I had surgery on for six hammertoes last November and are still sore!). Needless to say, l was shocked that this happened, and even more so, I was grateful that it did not break or either of my two grandbabies were around at the time. Then, I looked at the glass and saw that it was attached to the door using only eight small pieces of double sided sticky mounting foam. I mean small! As I said before, idiot! Did they not think that the heat from the oven would eventually wear out the ability of the tape to do its job? I gave up reading after I found enough complaints about the mishaps with the glass on the oven doors to realize that there is a definite problem here. I did not see where the glass fell intact, as mine did. Therefore, I am suggesting that the exploding glass panels more than likely gave way, as mine did, and shattered when they hit the floor. Should there be a product recall for this? Absolutely! The question is how does a recall get put in motion? As others have stated, this could have been a horrible disaster had little ones been around. I pray that doesnt happen to anyone.
I cannot use my Maytag gas range and oven appliance until I can purchase part #W10213446, which your factory website shows as back-ordered until 2020. This means that I cant cook a meal or have the family and friends Ive invited come to my home for Christmas dinner. I need your help to provide better customer service than Ive received to date through working with the Maytag customer service call center, and the service Maytag parts distributors Reliable Parts and WC May company have received from working through your factory website.Ive owned Whirlpool appliances since I built my home in 1989. When I remodeled my kitchen in August 2010 I chose a Maytag range, fridge, dishwasher and microwave as Id had a good experience with your products for 21 years. Youve built a great reputation for quality products and service, and I hope that you will continue to deliver on the commitment promised in your brand by resolving my problem quickly. A burner control on my three-year-old gas range and oven (model #MGR6775; serial #D00934496) recently stopped working (a Maytag design defect - several screws were too weak to hold the cooktop at the correct level) and your customer service call center referred me to A&E Factory Service for the repair. A&E service staff have been to my home twice and are unable to fix my stove leaving me without a stove for the past two weeks and foreseeable future - as the necessary part, #W10213446, is shown as back-ordered with no estimated time of arrival. The WC May company let me know that your website shows an ETA of 2020 for this part on your factory parts website.When the service repairman informed me that the part was indefinitely back-ordered today, I called the Maytag customer service center asking them to locate and expedite delivery of the part. The line staff and her supervisor let me know that they would not provide that service, as I do not have a pre-existing extended warranty contract for the range. I am willing to pay for expediting the part, but they wont give me that option. So I called the parts retailers covering the western U.S. myself to learn that Whirlpools supply chain is so flawed that it cannot provide a part for a three-year-old range.Whirlpools core principles espoused on your website say that founders Lou, Emory and Fred Upton continually improved their washer; they cared about their community, their employees and their customers. They believed that there is no right way to do a wrong thing. It also states that what truly distinguishes Whirlpool Corporation is our commitment to building strong brands and a loyal consumer base. Were focused on maximizing the benefits of our worldwide network of resources, which is unmatched in the industry.I believe that leaving me for up to two months without a range, so that I cant cook meals for myself every day, and for my family during the Christmas holidays is not living up to your brand promise. Please let me know as soon as possible how you will solve this problem.
Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.
My Maytag range from the 1990’s is the easiest to clean top of the range I have ever had. Controlling the temperature of cooking is very easy. The oven is not as responsive As it takes about 10 minutes to preheat. Once heated it maintains an even temperature.
Im really happy with my range. The only drawback is that the upper oven/broiler is a little on the small side. The five burners on top are convenient for when I am cooking a large family meal on weekends and holidays.
We were offered a Maytag microwave with our newly built home two years ago. I do not know if it was a good value for the money compared to other brands as I did not price or feature shop for this oven. But the oven has worked well since we moved in.
OK, Im at wits end. I bought a very expensive Maytag Gemini range four years ago. Since then, I have replaced 10 burner valves. There are only five of them. They have each been replaced twice, and tonight yet another has broken. This time it is broken in the ON position, which means I cant have the range on without that burner on. It means unplugging it when not in use and lighting the burner with a match when I re-plug the stove, until I get it fixed. I had just replaced valve number 10 on Tuesday, and had a fully working range for only 5 days. These valves are under warranty but the labor is not, and it is always close to $200 to have someone come out to replace them. I cant afford a new stove and I cant afford to keep having these defective valves replace.
We have had our Maytag dishwasher for more than two years. Heres how it stacks up: Energy Star rated-Yes; Noise-Almost inaudible except when water runs; Length of Cycles-long except for quick wash 59 minutes; Interior design and loading - 10 out of 10. This is the easiest dishwasher to load and it holds an enormous amount of dishes of all sizes and shapes. Adjustable and removable racks-Yes both. Everything fits including my barbecue and oven racks! Amazing. Stainless interior-Yes including silverware rack. Cleaning- 10 out of 10. Even on a quick wash (59 min) cycle this dishwasher cleans everything! I run a longer cycle just to sanitize if we have sickness in the house. Otherwise it is 59 minutes to finish. Drying-Like most dishwashers this one is only so-so in the drying department, especially on the short cycle. Without plastic containers or utensils the machine dries more completely. However, the amount of moisture remaining after a quick or regular cycle is minimal. The water tends to pool on bottoms of glasses and plastics mostly. Easy to dry by laying a cloth across top rack. Dries in just a few minutes.My only suggestion to Maytag is to work on drying technology to make the machines more efficient and effective. However, that being said, I wouldnt trade this machine for any other. It has every feature I love and a 10-year warranty on parts as well! My machine cost around $600.00. It was neither the top nor the bottom of the line.
After the waranty ran out, oven failed to ignite. Called repairman who couldnt diagnose problem. Broiler works. Replaced some kind of wire & part for $350. Good for 6 months. Happening again. Paid a lot for this oven.
My double oven was purchased over 6 years ago. They have been served yearly and work fine. The only thing is the cleaning cycle which if used at the high temperature to clean can affect the oven temperature control. I don’t use this function anymore.
Paint bubbling & peeling off appliance: I purchased new double convection oven from Lows (Maytag). One month after delivery, paint began to bubble and peel off. Maytag takes the position that as long as the oven functions properly, the paint is simply cosmetic and the warranty does not cover cosmetic problems. Maytags position is that even if all the paint peels off but the appliance still functions properly, too bad for you!
I purchased a Maytag slide in range from Costco online in April 2020. Within three months a discolouration on the stainless top part of the range has happened. Costco has a ninety day period for repairs, or return on appliances. Pictures were provided to Costco at the request of Maytag. Upon review, Maytag’s response was, This is a cosmetic issue and nothing we will repair. I am an extremely disappointed consumer who will NEVER purchase a Maytag product again.
We had a $1700 French Door refrigerator delivered in January, the ice maker worked for 4 days. 4 service calls by 2 different companies and still not making ice. After fighting tooth and nail, we finally got a new fridge.. upon installation the water in the door spewed everywhere and would not shut off, so yet another new fridge was ordered and delivered last Friday. So, after countless hours, missed worked wages and having strangers in and out of our home 7 times, they offered us a lousy $50 prepaid gift card for our trouble. After a little long drawn out fight, they increased it to $130 and said that was their maximum compensation: Shame on you Maytag, that values our time and hourly wage at about $1.00 an hour. NEVER AGAIN!!
If there was a zero star rating available, that is what I would select! We purchased this range along with a complete kitchen ensemble for a remodel of our kitchen in December of 2011. Within a few months of purchase the enamel finish started blistering, flaking and peeling. Upon contacting Whirlpool Corp about the problem through their online chatline, email, regular mail and phone, we were informed (quite rudely I might add) that Whirlpool does not warranty cosmetic deficiencies over 30 days after product purchase. This is American Quality?? Since this has occurred the retirement home we are building will have no Whirlpool Corp products in it which includes: Maytag, Whirlpool, KitchenAid, Amana, Jenn-Air, Brastemp, Consul, Bauknecht, Gladiator, or any of the product lineup from the Chinese company Hefei Sanyo which they are buying. The attached photos were taken in May of 2012 and since that time the product finish has only exponentially deteriorated.
The Aqua lift cleaning system is a complete joke. Have had to replace oven light bulb 6 times in 11 months. Control panel is completely discolored. Expected far more from a Maytag product.
Buyer Beware!! Purchased my Maytag over the range microwave in May of 2014. It has a manufacture date of Feb. 2014, and it is now Sept. 2014. It is a very nice looking unit but a bit oversized. My handyman that installed it had to raise my cabinets above my stove two inches to avoid it being too close to the range. The motor is pretty loud and It often times does not heat evenly. The light on the unit that shines down on the range is not much better than the power of a night light which is a bit disappointing considering it looks like a higher end unit, and down to the reason I am writing this review today is that for the first time I went to change the bulb. I unscrewed the the light cover which is placed awkwardly toward the very very back of the unit, only to find that when I went to twist out the burnt out bulb (that has been in there since I purchased the unit) that the bulb broke off after hearing what sounded like the break of a seal of glue, and the bottom aluminum piece of the bulb is stuck in the bulb socket. I found that the bulb is placed in an awkward place behind the light cover. Instead of the bulb facing to the left or the right or to the front of the unit it is facing toward the back which is making the bulb socket impossible to see, which means that in order to screw in the bulb you are screwing it in from an angle that you cannot see unless you climb on the range and lay on your back, or get a mirror to help see where you are screwing in the bulb. This is just a very awkward and unpractical design coming from such a well known company with such a common and ordinary product. Now I am sitting here writing this review and I am trying to figure out how I can remove that little piece of aluminum stuck in the light bulb socket and since it is not facing to the left or right and facing toward the back, it leaves me about less than 1/2 space to work with using my hand or a tool to remove that piece, or I can just leave my broken bulb piece in there and screw the cover back on until I call service for Maytag. I believe it is still under warranty but from others experience that I have read about I am not feeling confident I will receive great service or a desirable outcome. Wish me the best!! Thanks for listening!!
Purchased this Whirlpool made Maytag Stainless Steel dishwasher Feb 2013. By Jan 2017 the washer was no longer operational. Due to poor factory design the touch pad wiring harness was crushed during the initial assembly. The harness is routed behind the touch pad/pull handle faceplate in the door. The factory design provided no clearance for the harness. Obviously after little use (opening and closing of the door) the pinched portion of the harness behind the pull handle becomes compromised causing the ELECTRICAL SHORT.I phoned Whirlpool the maker of the Maytag Stainless Steel Dishwasher for assistance, all they offered was a repair plan in excess of $300.00. I purchased this supposedly quality American Made Whirlpool product as well as a range, microwave, washer and dryer in the spirit of supporting US labor. Now Im stuck with a dishwasher that has an ELECTRICAL SHORT, possibly a FIRE HAZARD and Whirlpool trying to milk me for more money. Please think twice before purchasing anything from this Michigan based company.
Ive had a Maytag washer and dryer for 10 years. They have worked well, havent had any problems. I bought Maytag because of their excellent reliability, which has proven true. Design is not as modern as others, and doesnt have all the features, but overall solid reliable washer.
Purchased French Door MF12269VM 22 inch from The Brick furniture April 1, 2012. Turned out to be a real April fools joke. Purchased extended warranty with TransGlobal for 5 years. First, fridge delivered after about a couple of weeks because it actually wasnt in stock. Naughty Brick lied about availability. Fridge arrives and after a service call from Maytag repair, they ascertain compressor doesnt work.Order fridge number 2. Two weeks later, get second fridge but lever for dispensing water is broken off. Order fridge number 3. Usual two-week wait and fridge finally arrives but the whole side panel is damaged. Send it back and order Fridge number 4. Service from Brick, Maytag and Whirlpool, terrible customer relations. Misrepresented delivery dates, supply issues, and operational damages.Fridge finally installed. Ice maker operates intermittently for the next year. Service techs from TransGlobal offer a variety of suggestions including changing filter, water pressure issues. Finally ice maker stops entirely in Summer of 2013. Is replaced after a month of waiting for parts of which the wrong part was sent. Ice maker continued to operate intermittently. Sometimes just a small of ice or no ice for a day. Finally in May after another service call, ice maker stopped working for about 4 days. Tech comes out and miraculously, it starts working again. A month later stops again and hasnt worked since.Contacted TransGlobal off shore call centre? And arranged to have an assessment to see if we needed a new fridge. Request declined and Maytag (Whirlpool) sent a tech out after another week. Service tech recommended new freezer. Waited a week for parts and arranged for Service tech to replace ice maker. Wrong ice maker part (for the second time) in less than a year.The latest trick from our possessed fridge is recent alarms from the temperature control. To say we are disappointed in this product, the retail experience, the quality of the manufacturing, the shipping procedures, the poor engineering and design, doesnt come close to describing the shoddiness surrounding this appliance and the service weve received.In conclusion, we are still awaiting an ice maker and are contemplating buying another fridge. What it is fair to say, we will never ever buy another appliance with their the Whirlpool or Maytag attached to it. Nor will we ever again buy anything from the Brick, or depend upon TransGlobal for repair services. Are there other Manufacturers and retailers out there who understand the meaning of service and quality. I certainly hope so. Otherwise Im going to invest in a good icebox.
I remodeled my kitchen last year. I purchased a stove, a dishwasher and a built-in microwave. Two days ago, I was trying to cook rice in the microwave. I changed the heat to 50% to cook the rice, started to cook and I heard this awful noise like a shot gun went off in the kitchen but the microwave was still going, I opened the microwave door and then I turned on the microwave again. At that time, it started to rattle on top of the microwave and shorted out. Black smoke was come out and I saw fire coming from the same area on the right upper corner. I got up on a step that I have and blew away the flames which were not big but if I were not in the kitchen, it may have caused a fire. I got the microwave from Lowes. Since it is almost to the year that I bought this microwave, they offered to replace it at no cost to me. Im getting the same model but Im purchasing the 2-year warranty just in case. I was told by the Lowes salesperson that this was unusual and should not happen again. We will see; its very dangerous. I had microwaves that lasted more than 10 years and had no problems. Maytag, where are you building your appliances and what about your product reliability? If I knew this site before I bought my appliances, I would not have purchased Maytag.
Back a couple years ago, Dec. 29, 1983, I purchased a Maytag washer, model A209, and a Maytag Dryer, model DG110. Im still using them daily. The washer has given NO problems, other than the brake has taken to squealing. This causes nothing more than a notice that the load is done, so no repair is necessary. The dryer has proven more problematic, as I have had to replace the ignitor three times, the blower fan twice, and the motor (and belt) once. I still think I have gotten my moneys worth.
I purchased this gas range from Home Depot in 2011. From the beginning I had problems with the cooking racks slipping off the oven wall. In some instances hot liquids poured on the oven floor. I had bought a service contract on this product and when I asked that this be repaired I was told that it was not covered as it was a design flaw. The condition has slowly worsened and now I cannot cook anything in the oven for fear of the racks falling down. This is a safety feature and the oven should be replaced my Maytag.
I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double oven. Upon the first use, I found that it has noisy cooling fans which run continuously as soon as it is turned on and, for some time, after it is turned off. These fans make an irritating, loud, whistling noise. The dealer responded to my complaint, pulled the oven out and performed a complete system test. He then called engineers at the Whirlpool factory, who told him that the fans were a recent redesign made because the previous design didnt satisfactorily cool the electronic control circuit and that there was nothing to be done about the noise. After several weeks, the oven, when in use, continues to stink of overheated electronics. I fear it wont last long.Note that my old GE model, which also had electronic controls, didnt run a fan at all unless both ovens had been on for some time or the self-cleaning feature had been on for a while. And it didnt make a loud noise.
When I remolded my kitchen almost four years ago, I purchased four Maytag appliances. There was a recall on my dishwasher that was successfully fixed; the heating coil could have caused a fire. The next appliance to go was my refrigerator with a bottom freezer: the freezer section went. Thank goodness I purchased a policy which covered the repair that had to be done twice--twice I lost food. I was compensated by the insurance company for $200.00 for the cost of food lost. Just before Christmas my microwave stopped heating. The turntable works, the timer works, but it will not heat the food and makes a loud noise. The glass top on my stove is getting marred even though I clean it every time something spills. I keep my appliances in immaculate condition and they look like new. I thought when I purchased Maytag I was buying reliable appliances. Their ad that states that the Maytag repairman is lonesome because he has no work is a lot of bull. Each appliance has had problems. Where is consumer protection? Appliances should not breakdown after a couple of years. We should not have to buy insurance policies that are expensive to protect appliances that should last at least ten years without problems. Someone needs to step in and help the consumer. I didnt call Maytag regarding the microwave as I was told it was useless to call them and all I would get would be aggravation. Someone, please help the consumer!
This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.
I purchased a french door Maytag refrigerator in Dec. 2009. We have never had decent ice. Icemaker is in the door and the seal does not keep the ice cavity cold enough. After many, many service calls and a replacement refrigerator, I was told to dump the ice twice a week and get ice out of the dispenser all day long. Really? All day long? It is model #bmft2771web1. They will not take care of this problem. It is a defect but they will not take responsibility for it. I now have a problem with my Maytag double oven! The temp on the bottom oven is 25 to 50 degrees off. I am waiting for my dishwasher and microwave to be next. I will never buy another Maytag. Buyer beware. I have to buy my ice from 7-Eleven. Thats why I bought a $ 2,100 refrigerator, so I can get my ice elsewhere!
I purchased range in January of 2011. I have had the top replaced and still it looks bad. Every time I use a burner, even if boiling water, I need to use the razor scraper to clean the burner. I’m very dissatisfied. We used to say we would buy nothing but Maytag but not anymore. Tell anyone who will listen how much I hate this stove. Oven does not cook properly, burns most everything I bake no matter if I lower the temp and time!
I have a Maytag microwave and stove in my condo kitchen. Both are about 4 years old. Ill never buy another Maytag appliance again. This stove had problems from day 1 and the support was dismal. I had [bought] an extended warranty, which covered nothing (I let it expire and didnt renew). The microwave handle came off in my hand a few months ago. I stuck it back on with gorilla glue. Now it is starting to shut itself off, as if it lost power then mysteriously turn itself back on. Im sure there will be a new microwave in my future and it wont be a Maytag.
Oven was purchased and put in May 2014. I have not be able to use. The oven temperature is off. If the oven is used at 500 degrees the temperature is really 900. I thought I had a gas leak because I got a bad headache because of the smell. The gas co told me to get a repair person to look at it. Maytag has been horrible to deal with. I have taken 3 separate days off trying to get it fixed. The last Maytag repair man had the nerve to ask me where the gas line was. He shut the wrong off and had a gas leak in my house. I had to open all windows. He was supposed to come back the next day. He did not and I received no calls. I have paid for an oven that is dangerous that I cannot use. I feel Im being treated this way because I am an older woman. I will never buy another Maytag.
On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.
A week after warranty expired, our 1 year old Maytag gas range (model# MGR7662WS 4) required new Direct Spark Ignitor (DSI) board. Knowing it was just beyond warranty, I inspected wiring first and found that the Bake connector on the DSI was loose, flopping around from a bad solder point on the board. Called Maytag and informed them of this manufacturers defect and all they offered was a $20 discount on a replacement part ($220 instead of $240). It worked with new part for 4 days, then something else went bad causing oven to spark, light, heat to less than 100 degrees, then shut down, then restart, then shut down, then restart, then stop doing anything. It has never worked correctly since then. How can a manufacturer of almost all domestic brands get away with such shoddy workmanship.. Taking advantage of defective or poor quality parts to sell more of the same when they fail and for an enormous markup? Where are the regulators who oversee monopolies and blatant scamming of American consumers?
Our circuit board has went out twice. The stove is not designed well. The oven vent sends hot air over the plastic panel / circuit board. It melts... The first one was under warranty and the second, only three years later, was not. This is a very expensive part and Maytag will not even talk about giving me a discount.
wW have had this Maytag gas range for twenty years. It has performed well for that length of time (maybe longer). During that period I replaced one burner. Only complaint is that the oven does not heat as quickly as I believe it should.
My husband and I purchased the Bravos XL washer and dryer set about a year ago as our first big washer/dryer purchase for our new home. We spent about $1200 on the set from Home Depot. I very much regret this purchase as the washer never gets our clothing clean! The washer never puts enough water in the basin and the clothing comes out with strange white smudges EVERY. SINGLE. TIME.I have tried changing detergent, I have tried skipping fabric softener, Ive tried rinsing out the dispenser thinking it was residue from old soap. I dont know what it is, but what I DO know is that the clothes go in without the white smudges and come back out with them for every load. I have to run a second rinse cycle just to get it off, which means Im washing for at least an hour and a half. I DESPISE this machine and its costing me more on my water bill.Additionally, the dryer isnt much better. It constantly shuts itself off even when its not on energy saver mode, with the little red light going on for air flow. Ive checked the connection and dont see what the issue is. If I have a big load such as blankets in there, I have to dry them all individually for almost an hour just to dry my bedding! It simply wont stay on to dry a full load. I very much regret my purchase and wish Id gone with something simpler and cheaper as it would have done a much better job with my laundry. Lesson learned. Dont waste your money on Maytag.
We purchased a Maytag Gas range MGR8674AB in November 2012. The contents of the drawer (oven mitts, trivets, hot pads) caught on fire. As we pulled out the drawer, it scorched the front of the range.
I have the Maytag Gemini Double oven 5 burner stove. It is great! I use the smaller oven more than the bigger oven. Holidays and cooking are a lot nicer with my range oven. The turkey can be cooking in the lower oven while pies are baking in the smaller upper oven. I have had my range for a while now but I have not once had a problem with it.
Mine is a Maytag wall oven and I purchased it because I had a Maytag Range in the house before this and loved it. It is a very accurate oven. I would rate its accuracy with the Thermador wall oven which is one of the most expensive ovens. It heats quickly and stays within the range of temperature you are using. Everything comes out just right. I like going to a Maytag dealer who knows a particular brand or brands not a large dealer of many brands. Always do some homework since brands can change over time with who owns them and who is manufacturing them.
Approx four months ago we got new stainless steel Maytag fridge, stove and dishwasher. Terrible, terrible, terrible. The dishwasher rack was broken, and the parts are plastic and hardly any room on the racks. The fridge had the wrong hinges and doors on them. We have been waiting for four months to have them replaced. Today we checked with Maytag and still not coming. The fridge makes a very loud humming noise it almost shakes the floor. This was some sort of compressor problem. Now the fridge is having problems with the freezer. It is freezing up with frost everywhere. The stove is terrible. I waited an extra month to get a convection oven which I have had before and this one is terrible. The double oven is a great feature if they work. They take forever to heat and if you do anything with the food you have reset the temperature? The top is the worst for cooking as the only one that works fast is the boost but then it slows down and you have a hard time cooking the food. The black top is very very hard to clean. I have owned a Maytag washer and dryer for the last 34 years. They have been excellent. Since Whirlpool took over Maytag they seem to have run the name into the ground and all the good service and products they had built up are now ruined. I told my neighbor a few years ago to buy a Maytag washer and dryer and they did. They have had nothing but trouble and are now having to buy new ones but not Maytag. It is a shame that with all the technology that Maytag has built up over the years is now gone. If you look at all the terrible reviews I dont think Whirlpool will be in business much longer with products and service like this. I still have a fifties fridge for pop and beer and it is the best fridge ever with no problems and my last fridge in my garage, that I replaced with this Maytag is still better than this new fridge. The service man that came to fix the fridge said we had to build in the fridge to keep the noise down. How come they never had problems with Maytag products years ago. I feel its all about the almighty dollar. They only last a few years and you have to buy expensive warranty. If you made them properly you would not need warranty and they would last for years like before. If anyone knows if there is a class action suit against these companies let me know since all of us should not be ripped off and costing us time and money.
Our Maytag Bravos Top loader with no agitator is headed to the junk pile after 1.5 years of BAD service. I honestly believe that whoever writes a good review on this machine is NOT an actual owner. Lets start with how it NEVER cleaned our clothes... The washer uses barely enough water to get the clothes wet. Soap remains in the clothes so the family is constantly itchy! If you add 3 additional rinse cycles, its still not nearly enough to get out the detergent and youre left asking yourself, What about the HIGH EFFICIENCY???? Next theres the issue of the water never being hot ENOUGH to kill bacteria (were back to the itchy thing). Its suppose to be an energy saver, but at what expense? Its not QUIET like promised (well maybe for the first few months). But upon opening the lid, you realize it was quiet because not a lot was happening to get the clothes clean. Now lets talk about the horrible smell... I dont know where its coming from... It occurs during the wash cycle and smells almost like a natural gas type odor. This is NOT because the washer wasnt cleaned once per month! Maybe its the bright orange RUST near the bleach dispenser or all along the inside rim of the lid... Remember its ONLY 1 and 1/2 years old. Before I get to the ISSUE that finally did this machine in... I have to mention the machines UNEVEN load response.. Brace yourself, it sounds like 1000 tribal drums... and if you dont readjust the 200 lb water logged load, it will just keep on filling up with water and draining indefinitely (so dont leave the house if youre washing jeans, blankets or sheets!). The FINALE of our machine is what I kind of always suspected it would be... the lid lock!!!! One day it stopped in the middle of a cycle and the door remained locked... After unplugging and retrying, the door unlocked, the buttons all worked, but the machine will not fill up with water or start a cycle. To be honest... I am so GRATEFUL! I get to buy a new machine and although Im pretty pissed that the machine died after just 1.5 years, we can finally have CLEAN clothes again, peaceful laundry days and get rid of the ITCHIES!!!! Bye bye FOREVER Maytag!!!!!!
The bottom oven of my Maytag double oven range (serial #MER6765BAS18) caught fire while I was baking there. The coil burnt out and separated. This did not occur due to food spill or other means. The coil was charred. The stove top does not perform adequately and the coils do not heat uniformly.
We have owned a number of dishwashers, some cost a great deal and some were inexpensive. Our current dishwasher is a Maytag and it has proven itself to be the best dishwasher we have ever owned, not only is it quiet, it cost less to operate and cleans all dishes and utensils excellently.
This range cooks evenly, producing satisfying results every time. It’s easy to use, simple to clean and serves me well daily. It has a double oven feature with a smaller oven on top which is not only convenient but energy-saving. The top features a cooktop which is easy to use and maintain. Never had a better cooking appliance!
When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.
Wow! I wished I had reviewed this page before purchasing a Maytag. We bought a new Maytag Range (#MGR5751BDD) from Menards in March 2008. Within a couple of months, we were out of a stove. I was lighting the burner to make dinner for my family (it is a gas range) and all the burners started making a clicking noise and they caught on fire. Luckily, my husband was nearby and took the fire extinguisher to it.We thought for sure that the house was going to be gone. We contacted Maytag and they had a guy come out (wasnt the friendliest and cted like he could care less). He stated there was wiring that was bad but because we took the fire extinguisher to it we probably voided the warranty. What? He would submit a report to Maytag.Maytag reluctantly gave us some money but not near enough to cover the stove that was only a couple of months old. Now, I cant use the new range that is 2.5 years old. It pops and spurts because the regulator needs to be replaced. The bad thing is by the time we pay for a repairman and the new part, it will cost us a lot of money we cant afford. This stinks.
CONSUMER BEWARE: Maytag is the WORST corporation to deal with. We have purchased a Maytag range from them recently. Unfortunately we have had 4 appliances delivered to us damaged from Maytag. The fourth time around we finally got a supervisor on the line. In order to expedite the situation. And the supervisor (Frank) refused to expedite or even call to try and move up the 5th delivery date. All he talked about was Maytag company policies to us. To make a long story short and I do mean long. Buyers beware. Maytag DOES NOT HOLD THEMSELVES ACCOUNTABLE FOR ANYTHING. Once the appliance leaves their facility they are not responsible for it. I CANT SAY THIS ENOUGH. DONT PURCHASE MAYTAG PRODUCTS.
I purchased a Maytag Neptune 24” front load washer (MAH2400a) and 24” electric dryer (MDE2400AYW) on October 26, 2005 from Sears in Chesterfield, MO. In April 2011, the drum in the washer began to slush and grind. Water also began pooling around the machine. I called Sears and arranged for service repairman. Before he even looked inside the washer, the repairman wanted to give me a coupon for $50.00 off a new washing machine from Sears. After my insistence, he finally opened the washer and told me I needed a new drum. Because of the Sears repairman’s reluctance to look at the machine, I had another appliance repairman review it and was told that the water pumps for this model were defective. Any loose items the size of coins collected inside the pump and damaged it. I paid $340.00 to get the pump replaced. Ten months later, the dryer started smoking. After scheduling a service call, I was told the heating element burnt out and it would cost $360.00 to replace. It was then I noticed that the washer was leaking again. I took the front base cover off and saw mold growing under the machine. A little research uncovered that this set of machines has had many dangerous problems, from mold to catching on fire. There was a class action lawsuit filed and won by consumers in April 2005, yet I was sold this model in October 2005. I feel both Maytag and Sears knowingly sold me a defective and dangerous product. I would like to be refunded for this set.
We bought this range (model MER8700DS 1) March 25, 2015. Manual states when you use the oven first few times odor or smoke may happen and is normal. It also tells you this is not harmful but remove birds to another room because the fumes can kill them. Noxious fumes? Forget about the birds! Had to open up the whole house and go outside. Burned my eyes, throat and lungs. Day after day, repeatedly turned temp up to 400 trying to burn off what we thought might be a coating. No luck.Maytag got very concerned when I explained about the noxious fumes and had someone come out right away. Tech took it apart. He removed bottom (screwed in) plate that covers the bottom heating element. That plate gives the added ability to have 3 racks and make full use of the 6.3 cubic ft. capacity. Under the plate we found bits of insulation. We think that is what we smelt as it burnt up. He couldnt smell anything when he had it up to 400. So off he went thinking problem solved. Well, it still stinks. We will have Home Depot take it back. Oven takes forever to come to temp which we read in many complaints but thought thats minor. Dont know what oven to get instead since Whirlpool makes so many brand names. And other brands all seem to have their own problems.
We had a Whirlpool stove/oven for many years, and it was finally time to trade it in. Everything about that unit was good. While shopping for another Whirlpool, the sales rep told us that Maytag and Whirlpool are one and the same. That we found, is false. An important feature for us in an appliance is the self cleaning oven. The Maytag oven had to be leveled four times after it was installed, in order for the self clean feature to function. The self clean part is only a small indented portion of the bottom of the oven, not the entire oven. And even that does not clean. After going through the dealership service about this problem, I contacted Maytag. My final frustrated summary to the rep was that I understand that we bought a lemon, and you are not going to help us in any way. I just want to say to anyone considering a Maytag stove and oven, raise your standard. If you choose Maytag, you will only be disappointed. I am.
I purchased high end Maytag washer, dryer, dishwasher and microwave in May 2010. On Saturday 4/25/14, the Maytag Microwave stopped heating. The fan runs, the panel, display, lights, clock, and tray all work. It just doesnt cook. The Microwave was installed in June of 2010. Not even 4 years old. I have tried to troubleshoot via the instructions that came with the microwave, i.e. Check the demo mode is not on. Dont know why after 3 yrs it would be, but checked it. No help. Pulled the plug out and replaced; turned breaker on and off; checked to see if its was locked. Nothing. I then checked the door and I found that the plastic inside panel on the latching side of the door is pulling away from the door itself, which is part of the locking system. The magnetron shouldnt work if the door system isnt closing properly. The latch system is what is causing the door to pull apart. I am wondering now how much microwave exposure my family has been getting from a malfunctioning door? I have had a Microwave, dishwasher and refrigerator made by Maytag in the past. The refrigerator is 14 yrs old and still works fine. The microwave and dishwasher were at least 10 yrs old when I replaced them with the new Maytags I have now. Here is the problem. Maytag is not Maytag Corp. anymore. Whirlpool Corp now owns the Maytag brand. Prior to the old Maytags I had, I had GE fridge which was junk, and Whirlpool, dishwasher, stove and microwave. They were also junk. I swore I would never buy Whirlpool products again. Surprise.
We purchased this microwave in Jan. 2012 to accompany a Maytag double oven for our kitchen remodel. Last night while using the microwave, 2 sparks shot up out of the top of the microwave and an electrical surge noise. I quickly un-plugged the appliance. The next day I attempted to use the microwave again and dense electrical smelling smoke poured from the top of the microwave, again un-plugged the machine. I have called an appliance repairman since the 1 year warranty is up. This machine is not even 2 years old and we will never again purchase a Maytag product. PS If the problem is the magnetron (whatever that is) I will contact Maytag for the warranty information.
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
After only 4 years, the door handle of my $1200 range simply fell off. This seems to be a common problem with this range (Maytag Gemini Electric Double Oven), but what is inexplicable is why a part that perhaps is exposed to the most amount of pressure on a daily basis (opening and closing the oven door) would be held on with a plastic fitting! It seems like planned obsolescence to me. Apparently, the part is $100 (once shipping is included) from Maytag and for that I get the pleasure of taking the entire door apart to install it! Garbage.
I purchased the Maytag double-oven gas range, Model MGT8775XS, in 2013. The quality of this double-oven stove cannot be understated. Performance? Terrible. Reliability? Awful. My experience was shocking because when I was a kid, Maytag was the ideal for quality and reliability. Those days are over. When delivered in 2013, the ovens did not work. Heating went to 200 degrees and stopped. During the next three years, we had this Maytag stove repaired four times. The most recent repair was in October 2016. A new regulator and igniter cost us $360. Four weeks later you guessed it the ovens stopped working yet again. We sent the Maytag stove to the recycle dump. Its far more valuable as scrap metal.
Thank you all for taking the time to write these reviews. My only regret is that I am reading it now, I wish I would have read it before purchasing my own Maytag washer and dryer... I bought a Maytag MVC565FWI / YMEDC555DW1 washer and dryer duo in December 2018. I had some holes in my sons clothing, but thought maybe they were due to him being a boy of 17 year old in college, sitting all day... Also my dryer was barely drying.Called and had a 1st technician for the dryer issue. He said no wrong code and to try and clean the evacuation vent. As I am a renter, I contacted my owner to do so and he did. But I did not get to try the machine unfortunately since 5 days after the technicians visit, I was deploying to Africa. I am military and was deployed for 8 months. Upon me return, dryer still barely dries and HOLES in every load of laundry that I do. My sons and also my own clothing. This time, there is no mistaking articles that I put in came out with huge circular holes.A second visit with a technician is arranged, last Tuesday October 8th 2019. Still no codes are found. And technician suggests cleaning the conduct better. Again my owner does so. Again, up to 4 cycles of 60 min on High heat to dry articles. No economy on energy on these models! I have called Maytag today since no one has contacted me in a week for my wrecked clothing. To my request of having my appliances either replace or refunded, they say no. Policy is to send a technician. Again. After 2 visits of technical support, Maytag is sending me for a 3rd time a technician (at my cost if nothing is found again) to test the appliances. Since the technicians can not find a code on his machine, Maytag is telling me they will do nothing.I have a washer dryer that wrecks my clothing and does not dry them. (Also I feel like my clothing are never fresh scenting, I wonder how efficient they are with even the basic cleaning part..) I will have to put them in the garbage, because how can I sell them?! Talking to Maytag, is being treated like an infant that does not understand THEM, when in reality, they do not back their products at all. I feel left alone with brand new machines that have been used around 30 times in under 1 year, that I will have to through away in the dump and never ever buy from this company again. M.
I bought a Maytag Range with the Aqualift feature 3 years ago. Worse purchase every, the oven clean option (Aqualift) is useless. It do not work at all, be prepared to spend hours cleaning. I followed manufacturers instructions and its useless, after running the cleaning cycle three times I gave up and starting cleaning for hours.
Purchased this oven at Lowes on 2/8/2018 for $1925. Worked good until my wife cleaned the lower oven on 11/22/2019. The next morning the oven was locked and nothing would work. We called for service and the repair bill was $194.55. I told the repairman that the oven had a 10 year warranty on it, one year on everything and the rest on the parts only. He said no, and showed me in the warranty book that it only covered two parts. Which was not the two parts he had to replace. If you purchase a oven with self-clean feature, I would recommend that you do not use it.
Ive been a Maytag consumer since 1980. I bought washer, dryer, refrigerator and a smooth top oven. I replaced the washer and dryer with the Bravos series on November 22, 2011. Everything was fine until 6 weeks ago. The bearing went bad under the drum. 2 techs and 2 weeks later, at the cost of $527 and change spent on repair for a $650.00 machine, I started to look into reviews. Not! Can you say class action lawsuit! The fine gentlemen informed me 5 years ago about the Canada buyout, a local retailer that only sold Maytags. He shut his doors due to the fact that he will not work on junk! Oh well, he was right. 13 months worth of use and Im going to spend that kind of money. Now I understand why the repairman in the commercials retired! Shame on you. Love, crazy Mike.
Fire Danger. We had a power outage and my Maytag gas range/double oven (Model: MGR6875ADS) was dead after the power came back on. We figured it was the control board and braced for the expense to replace it. A few days later, I plugged the oven back in just to see if it would work and it did! The control panel came back on and we were up and running. The good news end there. On Christmas Eve, we came home to a house full of smoke with fire alarms buzzing. A butcher block style cutting board that was on top of the range with Santas cookies on it was on fire. Twenty more minutes and the house would have been gone.
I am very frustrated and disappointed with all of the appliances I purchased from Maytag, 3 1/2 years ago. The stove has never cooked evenly, and they replaced both heating elements, and it still does not bake properly. I just called customer service, because my pies for the holidays burned once again. They told me there was nothing they could do. I cannot believe a customer that spent this much money with Maytag (purchased a washer, dryer, microwave and oven), gets no help from the company. The transmission has been replaced in the washer, and is still noisy. The dryer is also very noisy. The stove does not bake properly, and the microwave quit within a few months of purchasing. The quality of Maytag is very poor, and the customer service is obviously poor too, when they said there is nothing they can do for me. I guess they do not care about customer loyalty.
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.
I purchased a Maytag refrigerator 4.3 years ago. Model #NSD2572VEW01 side-by-side. Came home to find water on floor. Called for service at a local company. Tried several new parts, only to find out I had a bad compressor. Part cost $358.30 + labor charge which couldnt be estimated because of difficulty with installation. Called Maytag for help, was told FIVE times, Sorry, nothing we can do to help you. Have never had any other appliance in my life except Maytag. NEVER had a problem with anything before. Have washer, dryer, fridge, stove, microwave, and dishwasher. Found the answer to be unacceptable!!!
I purchased a Maytag electric slide in stove, in stainless steel. The aqua clean is a joke, ran it for three cycles after cooking one roast and it does not work. Then to add insult to injury I had to get on my knees using a turkey baster to remove what was left of the two cups of water. The finish on the front is coming off. Not at all what I expected from a 1500.00 range. Poor quality. Now there is the sound of a fan running and I am not using convection.
Purchased our side-by-side stainless steel refrigerator. After about three months, we too have a constant puddle of water outside the bottom freezer door. Maytag came out for the first year it was under warranty, each time saying it was fixed. Its still not fixed and its been three years. We have to keep a towel next to the fridge constantly and have experienced floor damage. Class action suit? Sign me up!! My Maytag double oven has stopped working, and my Maytag dishwasher does not clean my dishes at all. I will NEVER buy Maytag again.
I bought my Maytag Bravos washer and dryer set about 4 years ago when I moved into my home. The performance of the washer has always seemed mediocre. Despite using the correct HE products, clothes dont get as clean as with other washers I owned. Many times the washer becomes unbalanced, gets the UL code and I need to move my clothes around to get it running again. A few months ago, the washer started a new behavior: stopping during the initial fill cycle and displaying an F1 error. I soon figured out if I hit cancel and then start again several times, it would resume filling and proceed with the cycle. Over time, I had to repeat it more and more. I read about other complaints and suggestions on the internet and tried pulling the plug for a few minutes to reset the control panel as well as turning off the breaker to reset the machine.After troubleshooting the problem for 15 minutes or longer, the machine eventually runs. Then I can run subsequent loads with no problem. After a week or longer of doing no laundry, when I try to start the machine, I need to go through the entire process of canceling the wash load and terminating electric power to reset the machine. I have called Maytag/Whirlpool and got unsatisfactory answers. I only wash two to three loads of wash about every ten days and sometimes even less. The 800 number for Maytag was automated and would only schedule a repair without asking about the specific problem or being able to talk with a person. There was no way to cancel the service call scheduled and I had to call another 800 number to finally speak with a Whirlpool representative who tried to help me. She connected me with A&E Factory Service to cancel the service call.Both representatives stated that most likely the control board is the problem and the cost for diagnosis would be $130 plus the cost of parts, which could run from $200 to $400 since Im no longer under warranty. I canceled the service call as the cost of repair would be easily be almost half or more of the cost of purchasing a new (and different) machine. This is the electronics module, something that shouldnt be worn down or broken by use or even user error. This is an integral part of the machine and if it has a fault (which it clearly does), the manufacturer needs to stand behind it and help the consumer. The customer service manager even admitted that models with other model numbers had had similar problems and a free control board was sent to those customers. But my model was not in that range.”I had purchased a Maytag Bravos dryer at the same time as I purchased the washing machine and the dryer had a problem within a week of the warranty expiring. A service repair person came to my home to repair the dryer as it was barely a year old and I did not use it for several months that year (due to other reasons). From the volume of complaints Ive seen online, the Maytag Bravos washing machines should have been recalled and repaired or replaced free of charge.
Purchased a Maytag microwave/range hood in 2005. So yes, it is almost 10 years old but should the handle break off in ones hand? I would say poor material is the culprit. No use contacting the company by the looks of it... they dont stand by their product. Warranty says 10 years but broken handle would likely be cosmetic...
Maytag Glass top model #MER8600DHO. I bought it because it got good consumer reviews. This is supposed to be a self clean oven but the steam system in this model is not very effective. It doesnt clean the oven. Would never buy a range again with this oven cleaning system. I wanted to try a glass top stove but wish I hadnt. It is harder to clean and the glass scratches. I really dont like the self clean oven system in this stove - it flat out doesnt work and it takes a lot of elbow grease to clean the oven. The oven however seems true to temperature and does a good job. Overall I am Ok with this stove but wouldnt purchase a glass top again.
After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.
I bought a Maytag Gas Range in January 2010. In January 2012, the wiring caught fire, and now, the oven is unusable. Maytag was not very helpful in our loss of money and product.
First we design the cheapest, flimsiest drawer possible on the bottom of the stove. Then we mount it on cheap plastic guides on a flimsy metal track. What a joke! Listen, drawers have been around over 700 years. If you cant do better than that, you need to look for another line of work.
I purchased my Maytag gas range (model number mGR7665WB) on Thanksgiving 2011! It worked fine until May 2012. Then the bake function just stopped working. If I select bake, the temperature fails to rise above 100F and a sickening gas smell fills the kitchen! PC Richards, where I purchased the product from, sent a repairman who took two weeks and two visits to fix the part! Everything was working fine until six months later during cooking for a full house on the day of my daughters birthday party. Same problem, bake function failed again along with gas smell! I was pregnant at the time and very worried about the gas smell! We had to leave the house a few days after that due to the hurricane and when I returned, everything worked great for a few weeks only to fail on Christmas Eve leaving me to cook the meat for our Christmas Day dinner in a neighbors house, highly embarrassing and inconvenient! Now Maytag and PC Richards are only able to repair at a high cost to me which I cant afford and feel I shouldnt be responsible for as this product has been consistently unreliable and possibly dangerous. I am especially concerned about the gas smell as I have a newborn and a 3-year old in our small apartment!
According to Maytags manual Odors and smoke are normal when the oven is used the first few times... Exposure to the fumes may result in death of certain birds. What about humans? I had serious respiratory problems and the industrial-level fumes lingered after dozens of uses. Neither the upper nor the lower ovens are calibrated. Upper oven baked at 325 when digital readout said 350. Lower oven had to be set to 365 to cook at 350. (After several puzzling baking disasters I bought an oven thermometer.) YOU are supposed to calibrate it yourself with cryptic instructions and a lot of trial and error.
I have a self cleaning Maytag electric stove. I discovered the self cleaning starts after so many times of using the oven. But the stove didnt give me warning of this when I put my Thanksgiving turkey in the oven. Halfway through cooking, the oven door locked and went into cleaning mode which scorched my turkey and could have possibly caused a house fire. Also, my top burners have a mind of their own, while cooking they turn up on their own. This stove is very dangerous.
I love my gas stove. Mine is a five burner in white. Easy to clean and an accurate baking oven. Keeping the burner area clean IS a constant chore with a white surface. It would be lovely if the company made liners to catch the mess, but alas, I make my own with aluminum foil. This is an excellent stove and I’d buy it again! No buyers remorse.
I purchased this relatively expensive range and could not have imagined how dissatisfied I would be. The Aqualift cleaning technology does not work. There is no way to clean the oven door. They stress not to use oven cleaner, but as the Aqualift system does nothing to clean the oven door, there is no choice but to use oven cleaner, which they say will ruin the oven coating. Also, the grates are very heavy and it is impractical to clean the range top. I wish I had researched further; this product is a MAJOR disappointment.
I have always stored clean dishtowels and oven mitts in the storage drawer of my ovens (for over 50 years). I bought a new Maytag (2 days old) and was cooking in the oven tonight. I opened the drawer to get a mitt and it was on fire!! I am shocked. How dangerous is that! I looked over the manual and there is nothing that says towels cannot be stored in the drawer. It was literally on fire. I emptied the contents of the drawer into the sink. Has anyone else had this problem?
Major issues with the Aqua Lift Range. Takes forever to preheat the oven, 15-20 minutes to reach 375 f- 400 f. Aqua clean cycle not efficient and does not clean at all. The stove top is impossible to select and keep the heat consistent. When adjusting the heat up or down when you slightly move the dial it overreacts. When moved the heat sways may more than selected. The fridge works well but the bottom drawer is way too flimsy and it wont last a long time as it will crack. This is our first purchase of Maytag appliances and it will be our last. Our old 10-year-old stove worked much better than this one. Sincerely, Russell ** & Linda **, e-mail= **
I bought a Maytag range (MET-8775) last year, because my wife loves to bake and wanted the double oven. The oven never did brown properly, despite trying different temperatures and cookware. So, I called the 1-800 number in the manual. I was told they would have a technician come out and check it, and they assured me it was under warranty. The technician arrived, and since it was close to the end of the warranty period, I showed him the receipt for purchase. I got another assurance that this visit was covered by the warranty, before anything was actually done. Well, he checked it out and eventually calibrated the temperature. That helped a little, but still, it doesnt brown very well. About a month later, I got an invoice from the service company that dispatched the tech telling me Maytag will not cover the visit under warranty. After a long call with Maytag (now Whirlpool, I believe), I was told that since the calibration instructions were in the manual, it wasnt covered! Well, why wasnt the thing calibrated to begin with? And your average customer is expected to have an accurate thermometer/gauge to set it and know whether the temp is off or not? Why was I told twice that it would be covered? If either the lady on the 1-800 line or the tech who came had told me this wasnt covered, I would have argued a case right then. As it turned out, I had no choice but to get billed for something I was assured was covered. And as I said, it still doesnt brown right; and we had tried different temperatures before. We are preparing a major kitchen remodel, and its hard to believe that Maytag/Whirlpool would so thoroughly piss off a customer and potential future customer over an $80.00 service call.
Oven door glass shatters after 6 years of having this oven and the company refuses to cover it. According to them it is not a safety concern. It is actually designed to shatter this way. Wow, thats comforting. Should be 0 stars not 1 star.
This appears to be a common, known, well publicized problem - freezer drain clogs and needs to be either changed or repaired with a fix, a free replacement part for the drain seal. Easy to install, takes 15 minutes. HOWEVER Maytag will not give you the part!! In order to take advantage of Maytags correction for a well known, chronic, manufacturer defect, you must engage an authorized service person for hundreds of dollars and wasted vacation time waiting at home for them to show up. Unlike any other product, recall this one is not free. My kitchen is full of Maytag products; dishwasher (not so good), range and a refrigerator that had to be replace when the compressor went out after six years. However this is the last straw, Ive learned my lesson, seen the light, THIS IS THE LAST MAYTAG PRODUCT I WILL EVER BUY.
Maytag Smoothtop Double Oven - Bought this stove 2 and 1/2 months ago and already buttons arent working. Very disappointed, not getting a Maytag again.
I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.
Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.
I purchased this range from a Maytag outlet in Nov. 2006. No problems with it until Nov 2015. The oven igniter failed. This was serviced locally and replaced in an efficient manner by the local service tech. All is good until 2 days later when I decided it is time for an oven cleaning cycle. I set the cycle for Medium Soil (3hrs). After the conclusion of the clean cycle, the oven (bake) would not work. Called Maytag service, the service tech replaced burned up oven wiring as well as the igniter again. However, the cleaning cycle had taken out the gas safety valve control as well. I am now told there is no replacement oven gas safety valve unit available anywhere. I even called Maytags 1-800 number and searched online only to find the part on backorder and not available.I find this particularly frustrating in light that I spent over $1200 on a Maytag product I thought would bring way more than 9 years of service before it is deemed unrepairable. The average gas range lifetime is 18 years. In my opinion, not a good return for the investment. Its a shame because the rest of the range works and looks fine, which is now destined for the dump. I am replacing the Maytag with a $550. Frigidaire with manual cleaning. Will never buy another Maytag appliance or a self cleaning oven again. If the self cleaning feature has the potential to fry the controls, why would they offer such a feature, or why couldnt they warn one of the potential failure.
I purchased and installed a high end MAYTAG above the stove microwave. After 3 years of light use I hear an electric cracking sound and it dies. Of course no warranty coverage. Model MMV5208WB-1. I have to conclude MAYTAG builds junk and does not stand behind what they sell.
Our Maytag oven (not sure model) in the first year started doing crazy things with the oven computer. The oven would shut off and come back on and the display would be garbled. Also when my girlfriend tried to pull the turkey out, the rack fell off the left side and dumped all the juices into the oven. She almost got burned and there was a lot of smoke. The freakin rack should never fall off! Also our dishwasher is on its second control board. I lived by Mr. Maytag and his airplanes/helicopters at Crest airpark in Covington, WA. I wish I still did. Id like to ask him what he thinks of his crappy products. You get nothing for your money anymore. Im not sure but Ill bet both of my problems with these products have something to do with saving a buck by making this crap in Mexico or some other *** hole. Im just glad Maytag doesnt make airplanes or medical equipment.


