Dinner ruined again... I bought all brand new Maytag stove MERS755RAW, I can only use one area and that has cant move them, the racks fall through. I have burned myself time after time when attempting to pull the racks in or out. Friends arrived and when we pulled cooked dinner out the rack fell through and it was so hot I could not hold it causing the entire dinner to come crashing down and spilling everywhere. I along with my family cannot use it again. Can anyone assist or make a recommendation? New racks do not work as it appears that oven has expanded and the dimension have changed. Do they have a recall or safety repair bulletin?

Had it for over ten years, had no problems. We dont use the oven too often but it is simple to operate and has served us well. Easy to clean, stainless steel like looks on the front goes well with our other appliances. Reasonably priced too.

We purchased a complete, upper-end Maytag kitchen package from Lowes. So far, the MMV5208WS microwave has gone out 3 times; it was the magnetron all 3 times. The last time was a few weeks after the warranty ran out. After a lot of discussions with Lowes management, they then took it back and gave me choice of any brand. We picked a Samsung and have had no problems so far.As for the MDB8859AWS dishwasher, it was just stuck under the counter for the first 6 months of its life, because we were in the middle of a remodel and it wasnt plumbed in yet. Once we got it working, my wife loved it. Weve used it maybe 40-50 times since she was still hand-washing small sink-loads of dishes. A month or so out of warranty, it went out. There were no lights on the keypad and everything was dead. We thought it was the main control board, but it wasnt. Next, I tried the keypad, because Ive read many posts about these 2 things seeming to always go out on these models. I still have the fridge and stove, and hopefully they fare better than the microwave and dishwasher.What kills me is when I look at my old Maytag dishwasher and Samsung counter top microwave in the garage; both 15-20 years old and still worked just fine after getting replaced. It has never had a repair of any kind. I went out and spent $639.00 (it was on sale, the regular price was $799) on a ** dishwasher and it didnt even last a year. The microwave was close to $400, and it was on sale. I think my old Samsung microwave cost $79.99 when I bought it. You used to get what you paid for!

Thinking that the Neptune fiasco was over, I happily bought into the sick company and got burnt 3 times for all 3 purchases. The Gemini range with dual ovens: the controller clock with all relays and electronic package is dying, leaving me with no ovens, or slow heating and an alarm in the middle of the night. Now, even the burners are not working properly. Junk at any price, and I paid $2,400. Not 5 years old and repaired several times under warranty; all were electrical failures.The fridge is another failure. Apparently the Freon is leaking out. It is unrepairable and it was typical of these from what the service guy said, not 5 years old. It was repaired once, leaking on floor. Apparently, it was a kinked drain hose. The dishwasher was one year old and it caught fire when the dial was turned while the machine was running. The 4th machine, an over the range microwave, is still running… although from day one it sucks so much power on the dedicated line that it dims the lights in the microwave as it starts up and each time, the magnetron energizes. I am just waiting for it to fail too. Can you say never and mean it? There was no goodwill offered. “So sad” and “too bad” is the common line. Nothing will last more than 5 years if you listen to sales people at Maytag - junk. There was no help from the corporate office. Nothing I can do for you. Junk, junk, junk.

My Maytag (MER7662XQ) oven has stopped working after barely 6 months of use. I filed a warranty-repair complaint and reported the error codes shown: F1 (faulty touchpad) and F3 (faulty temp sensor). Although Maytag promptly sent a repairman, he arrived without parts and left within 5 minutes without fixing anything. He said he would order parts. Whenever they were delivered to us, by mail, we should call again to schedule another repair. But he warned he was prohibited from coming out for another 7 days. So far, Ive been without an oven for almost 3 weeks and there has been no action or information. My calls to Maytag produced nothing, except confirmation they show the repair as open since they do not actually distribute parts, and the repairman is with an outside company. A terrible product and a worse service! I would not ever buy another Maytag product and recommend that no one else does either.

My oven smelled for weeks after being installed. The first time I self cleaned, the oven stopped working and the door remained locked. It took weeks to get it repaired because we needed a part that had to be ordered. The second time we self cleaned, the oven smoked, set off smoke alarm that had to be disconnected, the control panel bulged, and the door locked. It was Sunday. I wrote a nasty email to Maytag. The service man who came Monday could not unlock the door, and said he had to order a part and would return the next Tuesday if the part arrived.Next, I had warranty issues. I had to get a copy of the purchase receipt from Home Depot to prove that the oven was still in warranty. Out of the blue, my phone rings on Thursday and it was Joe ** from Maytag in Michigan. He had read my email, said he was sorry for all the problems, and if I did not mind waiting 2 to 3 weeks, he would send me a brand new oven, would have it installed, and would have the old oven sent back for inspection. I did not mind (although there is only so many things that can be grilled or you can bake in a toaster oven). Three weeks later, I have my newly-installed new oven with its new, year-long warranty. Thank you Mr. ** and Maytag for the great service.

Dual oven - one is a convection oven. Never used the bottom drawer so that was wasted on previous range. I purchased a white appliance to match my others. The white stove top is a pain. Too bad it wasnt black. I checked this model online and found a good price in the city. I contacted the local Home Depot and they did a price match less 10% - all a bonus. The ovens work great although I have not tried the self clean. I have read that similar models have problems related to the self clean feature - high heat and circuit boards. My plan is to have a fan directed at the top of the stove when I use it and the range hood fan going. The convection oven is great - hard to mess up a recipe with that. The dual ovens are truly a great feature - strongly recommend. The keep warm is great also - nice to have two things cooking at the same time. That being said - the bottom oven is low, but that is worth the extra cooking space.

Once again I purchased a maytag appliance. I was hesitant because of poor past experience. I bought a refrigerator, lasted 3 years, and a stove, a little better 4 years. When I went to buy a dishwasher at home depot, they assured me that maytag had improved their standards and now were more conscious of maintaining the quality of their products. Long story short, I bought the dishwasher in april of 2015 and now in october of 2015 the control panel is shut. I have requested a repair, but find this unacceptable as the life of appliances seems short at best. I am fearful this could be on going as I now am reading the customer reviews, and 90% of them have had this trouble more than once.

In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.

The range I have works awesome, which is surprising for an electric stove. For being 11 years old I am happy with how it is still holding up. The only thing I would improve is if it was a double oven instead of a single!

We have owned this range for a little over a year. Oven will not hold correct heat. Have temperature sensor replaced under warranty. Did not make any difference. You can adjust temperature up or down according to actual temperature readings, but the temperature swings so much that it is worthless to try. Very hard to get food baked right.

We purchased kitchen appliances in 2012. A Maytag French door fridge, dishwasher and double oven range. So far my lights on the range have not functioned right as to which eye is on on the smooth top range, the ice maker burned out and now the control panel on the dishwasher has burned out. All of course are out of warranty. We have replaced the ice maker. Now in search of the control panel for the dishwasher. Havent priced the part for the range yet. I do know that I have a Maytag washer and dryer that so far are between 10-15 yrs old and knock on wood they work great. But I will NEVER buy appliances with the name Maytag on them again. So sad that you spend top$$$ for 1-2 yrs of the appliances working correctly.

I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On 9/1/15, after reporting a problem, a service person arrived to assess the problem. His diagnosis led to a second visit on 9/8. On the second visit he replaced multiple parts, assuring us that the problem was fixed. When this proved to be false, we called for a third visit; this time a different person arrived. After disassembling the washer he found a large hole and another cracked area in the inner plastic portion of the tub. We made a fourth appointment for repairs, receiving assurances that it would be repaired at that time. I received an e-mail today (9/16/15) informing me that an additional 7 days would be required to arrange for delivery the required part. In the interim, my wife and I are forced to use a local coin operated laundry about every three days, totaling 7 visits at approximately $25 and 3 hours per visit before the next scheduled appointment. The compensation offered, 9 months extension of the existing warranty is woefully inadequate. I want the appliance replaced, as history has taught me that you are obviously unwilling or incapable of repairing it correctly in a timely manner. Additionally, I want the initial warranty that accompanies a new product extended to a full 3 years. We have paid out over $150 and wasted 18 to 21 hours of our time unnecessarily. I expect compensation for the funds spent as a direct result of the bungling, incompetence of your service staff. My questions are these: 1. Was the part defective prior to installation? 2. If so, why did the representative not notice it and refrain from installing a broken part? 3. Why was there no mention of the damage on the first visit? 4. If not, how did the damage occur? Did the service man damage it and fail to report it? 5. What caused the delay in obtaining the part? I have other questions, but will no longer spend any more time on this debacle. I cannot honestly say which is worse, their quality or their pathetic version of customer service.

Bought the Maytag high efficiency washing machine with the auto-sensing and deep water wash feature. It took some getting use to because of all the washing choices and different noises it makes. Auto-sensing seems to use very little water which is strange but clothes seem to come out clean. Best bet for me is like the old school way and use deep water wash and light load which is shorter and thats most efficient power wise but will use more water which is fine by me. Also bought the matching dryer and thats a 5 star review. Excellent product.

We purchased a $700 Maytag range 2 years ago and recently the oven did not work. After a Maytag authorized tech came out and checked the unit, he proclaimed the circuit board was bad and needed to be replaced. Since these ovens only have a 1-year warranty - regardless of the price you pay - he said it would be over $450 to repair it. When I asked why so expensive, he stated that they dont price the parts - Maytag does. I decided I could buy a new range for that price and get one with a warranty so I passed. I then decided to contact Maytag because I was very disappointed that such a reputable brand would prove so faulty. After writing a very polite letter and emailing customer service, they replied with a pack of lies. They stated that they have no control in what the service company charges for parts and failed to offer any assistance. They did not offer any solution except to say, Sorry. Well, you can bet that I have already spread the word to all my friends and associates about this experience and my Facebook page lit up with comments after I posted it. I will never buy another Maytag product and will make it my mission to spread the word. I had a similar issue with my brand new HP laptop but after contacting them, they immediately reached out to me and offered to pay for part of the repair!! Thats how you take care of your customers.

I purchased a Maytag Bravos XL Commercial Technology top loading washer, model # MVWB850YWO, in May 2012 and it was delivered in August 2012 due to a home purchase not being consummated. Anyway, I bought this washer and the matching dryer at Lowes and purchased a 4 year extended warranty with Lowes. This would cover me with a warranty through August 2017. I had some problems with the washer while under warranty and had it repaired at least twice. I have had, and still do, have a water leakage in the washer. The water when dispensing into the detergent compartment splashes over and you would think it would just go into the tub. Someway the water leaks down the inside of the washer and runs out onto the floor also causing rust to the inside of the front panel. The resolution was to turn the water pressure down on the supply lines. When this was done, the washer would quit running due to not enough water being dispersed into the drum. A replacement seal was installed and I still have the same problem. The repairmans final resolution was to put tape over half of the detergent dispenser to hold the water in the detergent dispenser and still allow me to put detergent in the dispenser. So, a towel is in front of the washer to soak up any leakage. Now, just 5 months after the extended warranty expired, the bearings under the wash tub are starting to roar during the spin cycle. I contacted Lowes service again and basically I am out of luck. The repair cost is expensive, the part and requires 2-3 hours of labor. I decided to chuck this washer and buy a new one. My wife found one that has an agitator, unfortunately another Maytag, and wants it as she has said the Bravos washer never seemed to get the clothes clean (due to not having an agitator). When checking online for references on a new washer and any recalls on my current washer, I discovered other Bravos XL owners having the same problem with the bearings in the tub. I contacted a local business to try and sell it to him for cheap and when I told him what was wrong with my washer his reply was, I have one just like it out back with the same problem. Dont need two problems. Cant even get rid of a Maytag washer due to it being junk. Many other reviews have listed problems with Maytag products especially since Whirlpool bought them. The Maytags of today are not your parents Maytag. Used to be the Maytag repairman sat around his office waiting for repair calls. This has changed considerably since Maytag sold out to Whirlpool. After doing some research, it seems Whirlpool has bought just about every company selling washers and dryers and are making them as a disposable item. I would advise not purchasing any product that is under the Whirlpool corporate umbrella as I feel whatever they buy, even a superior product like Maytag, they cheapen the product and try to benefit from the name, as in the case with Maytag. So, no more Maytag or Whirlpool products for me until they have proven they can build a quality product once again. Hello GE!!!!

Turned the oven on, and it failed to light. A little while later, it started leaking gas into the house. Im lucky the house didnt explode!

I purchased Maytag Washer and Dryer 3-4 years ago, upgraded to the premium washer and dryer, SS drums and have been dissatisfied from the start. The washer was extremely noisy; we were told this was normal. The dryer began making strange noises just outside the warranty period, and the belt and pulley had to be replaced. I was shocked at the cheapness of the pulley design, but the replacement part was of better quality. The washer began making a horrendous squeak shortly afterwards, again, outside the warranty period. The repairman said that they were all like that, Maytag used inferior transmissions and that it would be cheaper to replace the washer than repairing it. My mother had the same experience with a similar model. Needless to say, I will never purchase another Maytag product. FYI, there are only three people in our household, all adults, light duty use.

This oven isnt even worth talking about. Just dont buy it. I used to bake a lot, but my recipes dont turn out anymore. My old oven was much easier. I dont know what the problem is, but I suspect it is oven temperature. The door also sticks. I have only had this a year and am ready to junk it.

Like many people here, I have a Maytag Dishwasher Model # MDB7749SBW3 Serial # F40107007. We have had this dishwasher for about 12 months to 18 months. The first indication that there was a problem was some of the lights were acting strange. Then the dishwasher starting going nuts. I removed power from the unit thinking that maybe the controller became confused. The problem persisted. I would hit buttons and either nothing would happen or something completely different would happen.I take the dishwasher door apart and remove the touch pad. I notice some discoloration on the ribbon cable. I remove the glued on front panel to look at the electronics behind it (see pictures) and I see some discoloration there as well. So using my multimeter, I find that there is a direct short between pins 4 and 5. I vigorously flex the cable at the point of discoloration and the short goes away. So at this point, I doubt that I can get just the flexible circuit strip so Im going to have to pop for a new touch pad assembly. I didnt go further in the measurements as there was no point since I already detected one failure. Furthermore, I inspected the computer control unit and I did not see any obvious signs of corrosion or discoloration anywhere on the processor board. So it appears that there is no problem with it.Conclusion: Many people are at a disadvantage when it comes to electronic devices. In my professional opinion, this is clearly a failure of the insulating material of the ribbon cable due to environmental contamination. Visual inspection shows that corrosion of the conductors is clearly evident. About Me: I have been an electronics technician on and off for over 20 years now. I have a 2-year college degree in electronics technology and I am currently in school to become an electrical engineer. In my house, when something breaks, I fix it.

I moved into my home in July 2013. My kitchen came with all stainless appliances that appeared and seemed to be in excellent shape. I have been using the Whirlpool Microwave oven to heat foods (all in microwave safe) containers and dishes. This morning, I was heating a muffin, when suddenly I hear popping. When I looked through the glass into the inside of the microwave I saw sparks then flames. I immediately stopped the microwave. The fire apparently started in the area of one clip that holds the metal rack inside. In researching this issue online, I found hundreds of complaints from people who have experienced the same issue, and Whirlpool refused to replace the unit because it is out of warranty.

If I could give less than one star I would. I purchased a Maytag range in September 2021, 33 days later the oven went out!! I have been fighting trying to get it repaired for months!!! The parts are not in, the parts have been shipped, oops we forgot to ship the parts, the technician is on vacation. You name it, I have heard it. After the phone call today, it looks like I will still be without a range at Christmas!! This is totally unacceptable. I purchased a Maytag because I assumed it was a good brand! Do yourself a favor... Never buy a Maytag or Whirlpool Appliance. Its not worth it. For the range to only work for 32 days is just plain Wrong....

I’ve had my electric glass top range for four years. Normal use. I set the temperature to 425 degrees to bake a potato. At the 225 degree mark, the oven bursts into flames. The fire burned itself out in about a minute. I turned the oven off and immediately went to google to see happened. I’m pissed! This stove is only four years old!

We purchased all new Maytag appliances when we built our house. So far, the stove/oven has quit working and been repaired 3 times; its always the ignitor. The dishwasher has been fixed twice. The washer no longer spins out as it should. The refrigerator and dryer so far have run okay. I am definitely going to change brands with my new appliances. I will not purchase Maytag again. Its not what it used to be. I will do without oven this time, until I can buy a new one. Also, the dishwasher door has had problems from day 1, and now, it will not close at all. It seems like its off the hinge. Definitely, its not the Maytag of years ago.

My husband and I purchased both a Maytag washer MVWX655DW1 and dryer MEDX655DW1 less than 3 years ago from Sears. We had both the washer and dryer professionally installed. Yesterday, we had an authorized service man come in and look at the problems we were having. He told us our Maytag washer would need a new gear case and gears costing $750.Our Dryer, same age, needed a new cycling thermostat. He said it was due to not cleaning out the lint trap. My husband and clean the lint trap after every load religiously. He said there was a pile of lint built up in the dryer. I could only think this would be a design flaw. To repair the dryer it would cost $350. The grand total to repair our Maytag Washer and Dryers would be $1100. We paid $1082.38 at Sears for both. The only thing Maytag offered to cover was a part for the washer which would cost $640 and we would need to pay the extra $110 for service in addition the $150 diagnostic charge, due to use being out of our one year warranty.We decided to not fix this machine to avoid similar problems in the future. I talked to customer service and asked them to cover the diagnostic charge instead of sending the part, which is far more costly. I got the runaround and 3 rejections before they finally agreed to pay for the diagnostic charge. My husband and I are extremely disappointed in this experience. We currently own a Maytag Microwave and Electric Glass Top Range. We will never buy Maytag again. Our Stove is also lacking. We have the AquaLift cleaning stove. The AquaLift technology does not work.

I dont even bother repairing those things. Customer calls and I say, Sorry, those are worthless. I did try but gave up. Buy Speed Queen. Traditional, heavy duty, with three-year warranty. Whirlpool who owns Maytag doesnt give a crap. They want their warranty repairmen to pass drug tests but no longer give appliance training. Speed Queen is built in Wisconsin. Who knows who is building the Maytag crap. Another customer had a similar problem with Maytag stove, 1 year old. Whirlpool and Menards said, Sorry, you didnt buy the extended warranty. I have conversations with just about every customer about junk appliances these days. Try to find used 20-year old Maytag for quality. Good luck.

We built a new home in 2008 and purchased a Maytag appliance package from Home Depot, including a dishwasher, stove and refrigerator. From the beginning, we had problems with our French door refrigerator (MFC2061HEW; it has been discontinued). Within the first year we had 3 ice makers replaced because it was not making any ice. Now, mind you, we went through Maytag to have their repairman to service our appliance and they set up all the service calls. We limped by for awhile and called a different repairman to come and check the fridge because it was not staying cold or making ice again and, of course, it was out of warranty. The first thing he did was check the freon and we were told that it didnt have enough freon to keep it going, so he recharged it and it worked great. We have had to have the repairman come back again this month because it stopped making ice and the temperature for upper and lower was all over the place. He checked the freon again and said the unit has a slow leak in it and he was unable to fix that. I contacted Maytag because I felt if the first repairman had checked the freon from the beginning, we wouldnt be having this problem. The only suggestion I got from them was call a company with a dye kit test and that they are sorry, but its not under warranty. I dont know about anyone else, but $2000.00 for a fridge that has been a pain since day one is a lot of money to replace. I feel they dont care about their customers and they should be responsible for paying for the repair that should have been caught from the get-go.

I started hearing the Maytag Microwave MMV4203DW00 beeping this morning after breakfast. I had not used it since the night before to heat up soup in a Corning Ware bowl. Its doing that 5E thing and nothing on the control panel works. Ive unplugged it, waited, plugged it back in and the same thing. It starts off saying Select Clock and 5E and then stops on the 5E. I bought this in Aug. 2010 and it is vented out the wall. Of course, that doesnt work now. The metal rack has never been put in it. Im single and the only one who uses it and I dont use it very much either. And this model only got the one 40-watt regular bulb over the range - lousy. And it doesnt work now either. And the control panel lights up orange. Had I known that, I would have never bought it in the first place. Of course, the stupid orange 5E lights up. Im unplugging it for good. Its not worth fixing. Do not buy this microwave!

Hello, I bought the above top load Maytag washer last summer and shortly after purchase the spin cycle was accompanied by a load grinding noise. This became progressively worse per use and I contacted Maytag Canada. The experience calling is a challenge with often busy, and at times long waits. When I did get through on the line they were very good customer-service-wise and arranged for a local accredited company to attend my home and assess the problem. Service visit number one resulted in the lack of parts to fix, so I waited two weeks for the next visit with appropriate parts. Washer began to grind again, I called Maytag, another appointment was set, service call #2 again resulted in the SAME parts being replaced as service #1, and upon departure the washer immediately resumed grinding. Call #3 to Maytag and a 4th visit was scheduled to my home. This time with a different service provider, parts changed washer not fixed. Maytag called and this time I asked for replacement. Three weeks later I received a new washer. The version was updated so the drain hose no longer reached my drain pipe. Once sorted out, my first wash today with the new unit and GGGRRRIIINNDDDING.. I would not recommend this product. Will be calling Maytag again Monday.

Gas double oven - range that has performed well over 12 years old with only one service call for thermostat. Very inexpensive to repair and parts are readily available. Easily cleaned inside and out.

My refrigerator was delivered on April 3, 2016. I began calling for service July 2 when the bottom freezer door started depositing ice chunks on my kitchen floor every time we opened it. An appointment for service was made for July 18, service never showed up. Another appointment for August 3 was made and again service never came. I called the 800 number on Aug 19 again arranged service for Aug 24 after hours so that we did not have to take anymore time off work. When repair finally looked at the fridge they said the door was not aligned and did not close so the frost builds up and breaks off onto the floor. This can be fixed with a new door that can take from 6 weeks to 8 months as they are not stocked and have to be made at a factory. The fridge constantly runs and is starting to leak water through to my kitchen floor and basement ceiling tiles.I called Maytag/Whirlpool on Aug 25 and the service agent told me the best they could do for me was extend my original warrant by 6 months while I wait for replacement part and they advised I purchase the extended warranty. The second agent named Gabby I spoke to advised me to call Home Depot where I purchased the fridge to see if they would do something for me. She would write down my concerns but had nothing more to say or do for me since the repair person deemed the unit repairable and a part has been ordered. I called Home Depot on Aug 25 and I spoke to Appliance Dept who told me the manager who could help me was off that day. He advised me to stick weather stripping around the door to seal the leaks. I said I was hesitant to do anything that may void a warranty and he agreed. He suggested I may get a loaner fridge but I have heard nothing yet. I want a replacement fridge.When you pay $2000 for a fridge it should be worry free for at least a year? I have been reading reviews and I am wondering why this is not a recalled appliance as this seems to be a very common problem. I am sad that Whirlpool is not standing behind this product. Home Depot has been in touch with me regarding this fridge issue and the lack of customer service provided by Maytag. They are replacing the fridge on Sept 9th 2016 and taking the old unit away. Home Depot has tried to get in touch with Maytag and they have not gotten a response at all about my faulty unit.The staff at Home Depot in Peterborough have been excellent to speak to and have apologized for the issues with getting service to my appliance. I am very grateful to them for their assistance and for following up with me in this matter. The downside is that I am getting another exact Maytag unit as a replacement so hopefully this does not start all over again. Home Depot has been a great retailer to deal with. I am very saddened to hear that even Home Depot cannot get responses from this manufacturer. I have also lodged a complaint with the Better Business Bureau.

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

We purchased a Maytag double oven in November 18, 2008. I was baking and the top oven wasnt working. We called Maytag service number on the book we received when we purchased the oven. It took 25 minutes for someone to answer our call. The person did not know what our problem was. We thought it could be the ignitor. He transferred us to a parts person. That person didnt know the answer and hung up on my husband. How rude of him. We will never purchase another Maytag product. We will let our family and friends also know. You need to inform your personnel to know their products.

I purchased my Maytag gas range (model number mGR7665WB) on Thanksgiving 2011! It worked fine until May 2012. Then the bake function just stopped working. If I select bake, the temperature fails to rise above 100F and a sickening gas smell fills the kitchen! PC Richards, where I purchased the product from, sent a repairman who took two weeks and two visits to fix the part! Everything was working fine until six months later during cooking for a full house on the day of my daughters birthday party. Same problem, bake function failed again along with gas smell! I was pregnant at the time and very worried about the gas smell! We had to leave the house a few days after that due to the hurricane and when I returned, everything worked great for a few weeks only to fail on Christmas Eve leaving me to cook the meat for our Christmas Day dinner in a neighbors house, highly embarrassing and inconvenient! Now Maytag and PC Richards are only able to repair at a high cost to me which I cant afford and feel I shouldnt be responsible for as this product has been consistently unreliable and possibly dangerous. I am especially concerned about the gas smell as I have a newborn and a 3-year old in our small apartment!

I have the Maytag Gemini Double oven 5 burner stove. It is great! I use the smaller oven more than the bigger oven. Holidays and cooking are a lot nicer with my range oven. The turkey can be cooking in the lower oven while pies are baking in the smaller upper oven. I have had my range for a while now but I have not once had a problem with it.

I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.

We bought Maytag Gas Double Oven MGT8800FZ only just two years ago and the top part of the range oven has already stopped working. It has not been overused as there are only two of us in the family and we use Crockpot regularly which do not require the range. It was fine for about 23months, but now it will not heat up at all We have been unable to get much help from Maytag so are not at all happy with this product. We chose Maytag as it is a replacement for an older Maytag oven and we have a Maytag fridge which will shortly have to be replaced. Not sure at all if we will replace it with Maytag going on our experience with our double oven.

I purchased a Maytag refrigerator from Home Depot 2 years ago and the first year I already had problems. The second year there was ice on the bottom freezer I called Maytag. They claim a technician needs to come out but cant tell me how much it is to come out for an estimate. After they come out they tell me how much it was. Everyday I have ice or water from the freezer. I had also purchased my stove which very easily has been all scratched and considering that I hardly ever cook, I figured it would look new for years. I will never buy another Maytag appliance!!!

I seem to be just another unhappy Maytag microwave oven customer. The SE code indicates a bad/faulty/short in the keypad. It seems this is a very common issue so buyers beware! If I dont get this resolved, I will no longer buy Maytag/Whirlpool products.

Purchased top of the line Gemini oven a few years ago. Lower oven stopped working. Maytag repair said igniter not installed properly at factory. I contact Maytag customer service to see if they would help with repair cost. Rude response from them... basically saying anything fails after 12 months not our fault. Rejected my request without even asking details about product which model etc. Unilateral rejection. Horrible customer service. I will never purchase Maytag appliance again. Horrible, horrible, horrible. Avoid this company and their products. They do not a good product and they provide terrible customer service.

MER8700DH - Within 6 months, left rear burner stopped working and Maytag repaired it under warranty. Within next 6 months, and just before end of warranty, right front burner stopped working and again Maytag covered it under warranty. Within the second year of ownership, the oven was not working correctly and Maytag refused to cover it because it was off warranty. So I called a local appliance repair company who gave me an estimate of over $300 to repair it and basically advised against repair stating that this stove was a piece of junk. So I replaced it with a GE and junked the old one before it was even two years old. I filed a complaint with Maytag. At first they said they would go half on the labor, but then they said I should have bought the extended warranty and refused all further help.

We were offered a Maytag microwave with our newly built home two years ago. I do not know if it was a good value for the money compared to other brands as I did not price or feature shop for this oven. But the oven has worked well since we moved in.

The first problem happened a month after we bought the horrible product. I had biscuits baking in the oven and the oven door locked itself like when in self-clean mode. Maytag sent out a repairman that had the part in his truck because they knew there was a problem with that models door. I pointed out that the door does not shut properly, causing inaccurate heating and scorching on the outside of the oven door. The repairman insisted that it was shut properly, and that it was designed at the angle the door sits. He replaced the scorched part of the door, but it immediately scorched again. I have had the part replaced 3 times, and will not do so again until we sell the house. I have spent over money over and over again to make the repair, because it makes the stove look like it is filthy with grease. Now, all the dots painted on the glass top are coming off, and the remaining black glass behind it also looks like burnt grease. It is so embarrassing when entertaining; but the stove is clean. I spent a lot of money for this, and it has been junk from day one. Avoid purchasing.

Purchased my microwave in 2005 and seldom used it. However in the last few months, the halogen light which lights up the range surface has been flickering. When I asked an electrician doing other work around my house to repair it, he discovered that the halogen light is attached with a dual pin socket which is plastic. When the halogen light gets overheated (and halogen produces alight of heat) it melts the plastic. It has already melted some of the plastic socket. When it fails to operate, I will have to repair the light socket which will be very expensive or buy a new microwave. This microwave cost $800 or more because it offered convection cooking which I have seldom used.This is what is presumed quality appliance? Plus I added the cost of an extended warranty.

I purchased high end Maytag washer, dryer, dishwasher and microwave in May 2010. On Saturday 4/25/14, the Maytag Microwave stopped heating. The fan runs, the panel, display, lights, clock, and tray all work. It just doesnt cook. The Microwave was installed in June of 2010. Not even 4 years old. I have tried to troubleshoot via the instructions that came with the microwave, i.e. Check the demo mode is not on. Dont know why after 3 yrs it would be, but checked it. No help. Pulled the plug out and replaced; turned breaker on and off; checked to see if its was locked. Nothing. I then checked the door and I found that the plastic inside panel on the latching side of the door is pulling away from the door itself, which is part of the locking system. The magnetron shouldnt work if the door system isnt closing properly. The latch system is what is causing the door to pull apart. I am wondering now how much microwave exposure my family has been getting from a malfunctioning door? I have had a Microwave, dishwasher and refrigerator made by Maytag in the past. The refrigerator is 14 yrs old and still works fine. The microwave and dishwasher were at least 10 yrs old when I replaced them with the new Maytags I have now. Here is the problem. Maytag is not Maytag Corp. anymore. Whirlpool Corp now owns the Maytag brand. Prior to the old Maytags I had, I had GE fridge which was junk, and Whirlpool, dishwasher, stove and microwave. They were also junk. I swore I would never buy Whirlpool products again. Surprise.

First let me say I have used Maytag products for 46 years. A little over a year ago bought a new Maytag Centennial Washer (Model MVWC555DW) for a cousin which was responsible to looking after as he had been brain damaged since birth. Needless to say when I started having trouble with clothes not washing and having to bring to my home and wash was not satisfactory. This machine never worked right but until after the 1 year warranty could get by. Needless to say I will never buy another Maytag appliance but now have a Maytag washer/dryer, stove and dishwasher in my home. Maytag is Not the quality that is use to be. WOULD NOT RECOMMEND THIS MACHINE AND ALSO UNDERSTAND FROM LOWES THEY HAVE HAD A LOT OF TROUBLE WITH THIS MODEL.

We bought a new Maytag electric range from a local dealer three years ago. The oven element quit working, which shorted out the motherboard that controls the entire range. The cost of repair was $500 for the element, motherboard and installation. We have owned other brands that lasted 20 years and worked fine with no repairs. My folks have used Maytag for over 50 years with no problems. Who and where is this junk manufactured now? China? I will never buy another Maytag product!

We have reported the first time use of New Gas Range using the oven and range top at the same time is impossible because of BURN HAZARD AND the response was soft with no explanations. The range arrived March 26, 2015. We were impressed with first baking only. Family arrived at our vacation home for Easter celebration. Our first meal on Good Friday using both oven and range top was a disaster and the cook was burned on the stainless steel knobs. The oven vents below the knobs were about the temperature of the 380 degree setting of the oven!We rendered the unit unusable and called Maytag customer care department during the late table dinner. I explained on the 45 min call we were having this event and would be all leaving Thursday and their solution was 8 to 10 day shipping of Fake composite stainless looking knobs. These knobs will have to be sent to our Ohio home 500 miles west of the Range location?? If they could ship that day why not overnight??THE SOLUTION OF WEARING OVEN MITTS FOR STOVETOP COOKING IS NOTHING SHORT of silly to conduct meals for our guest. And other members of our family that we permit occasional use of the home open to burns using this Range until we drive 1000 miles round trip to drive the knobs back to NJ from Ohio??? Customer Care fails to listen. We will not be returning until May. To illustrate my concerns about the logistical issues I asked if Maytag would pay for the mileage and tolls for me to replace BURN proof knobs. Oh and will it work or melt? Furthermore who will pay for the takeout needed to feed our family? He did not get it and consulted with supervisors for most of the call therefore 45 min of wasted call. No solution, self installation on an $800 Range. Dissatisfied CUSTOMER with an unusable Gas Range Burn HAZARD!! Poor Design oven vents less than 2 inches below stove knobs! See Photos.

The microwave is 5 years 6 months since purchase model MMV4203DS. Fire started at rack clip left front rack, was cooking bacon. Called Maytag and according to them and manual on page 3 is only for 2-level cooking to avoid damage to microwave oven. DOES NOT SAY WILL CATCH FIRE OR THE RACK CAUSES SPARKS AND BACON SHOULD NOT BE COOKED IN A MAYTAG MICROWAVE. But according to Representatives of MAYTAG ** its my fault for not reading my manual. YES AND NOT HAVING THE SERIAL NUMBER THAT IS ON A PAPER TAG IN THE WHIP ZONE. The was gone from keeping it clean faded out. So I cannot be helped without the model and serial number.

The top of the range has blistered and has worn off. It cannot be cleaned. I spoke to a Maytag representative and was told to try and use magic eraser to clean around the burners. This did not work. The model number is mgr7775xs. Is there any solution to this problem. My range looks terrible.

I have to say I am terribly disappointed in the quality of my Maytag Side by Side Fridge/freezer and my Maytag stove. Having sold Maytag commercial washers and dryers to coin laundries for over 20 years I expected better. Needless to say..... these are Whirlpool machines with Maytag name plates. Not the Maytag quality that was produced in Newton, Iowa. You can tell these are plastic machines made in Mexico. Of course you still pay for the Maytag name just not the quality. I have always tried to buy from US companies, but my next appliances will not be as Whirlpool is the only US company left with exception to very high end products.

I purchased Model #MGR7661XB (Gas Cooktop and Oven) in November 2009. From the very beginning, we realized it was a mistake and looking back, we should have sent it back.The finish, both on the stove as well as the burner racks (the removable grate that the pan sits on when cooking) has some sort of coating that instead of repelling grease and food seems instead to actually attract it. Any hot liquid or grease actually seems to melt into the finish and becomes impossible to remove. Essentially, our stove was ruined within the first week. We have even tried putting a scouring pad on a wooden spoon and scrub with as much force as we can muster - to no effect. Short of using a putty knife, and completely destroying the finish, I cant think of any way to resolve it.As for Self-Cleaning ... yeah, right. Use for entertainment purposes only. It doesnt clean at all.The latest issue is now the oven lights about 20% of the time. The broiler still works and we have discovered that we can trick the stove by allowing the broiler to heat up the stove to about 200 degrees first - then, when the oven is already hot, the oven part will ignite.Speaking of igniting ... from the beginning, this stove has the loudest ignition system I have ever heard. You can hear it ignite click/pop from two rooms away and the oven cycles on/off every 10 min. or so. It is very annoying.All I can say is, never again will I buy another Maytag. This was supposed to be the upgraded sealed burner model (which also is impossible to clean). This stove is only 4 years old but it was a mistake from the beginning. Like I said, I should have returned it after the first week.

We bought a freestanding Maytag gas range and oven two years ago for our lake house, where we stay approximately two months out of the year. The oven has been used probably six or seven times total. The gas range works fine, and the oven pilot light goes on, gas seems to be flowing, but the oven does not get warm. It registers 200 degrees, but there is no heat inside it at all. $300 to fix!

Our oven is 3 years old and the last time I used the self clean option caused the control panel to malfunction. Now we have to buy a new panel. The repair guy online advises people not to use the self clean as this is a common problem!!! What? I cant use that feature? That is so ridiculous!!! Now we have to pay $300. Whatever happened to the Maytag claim to quality and you would never see a Maytag repair man? Something needs to be done about the problem of appliances and electronics being so poorly made and basically disposable.

In 2013, $1850.00 I purchased a Maytag double oven, $700.00 Maytag dishwasher, and a Maytag refrigerator for $2200.00. I have had nothing but problems with all of them.... The oven locked up on me had to call a repairman to fix it. Ive had to replace the control panel on the dishwasher... And the refrigerator!! (WHAT A NIGHTMARE) In 2013 just received the appliance they had to install a heater in the ice maker because there was condensation. 2014, Refrigerator dead.. Repairman had to replace interface and control board.. 2017, Icemaker crashes and had to be replaced... 2020, Now here we are again Ice maker crashed again! (JUNK). My wife told me that she has had nothing but good luck with Maytag appliances... Never again.

I bought an off-white or light cream color gas Maytag stove about three years ago. When I first used it to boil some water for tea, the light colored grills turned black. And this is without cooking a full meal, merely boiling water. After a few more uses with light cooking, and a few spills on the cooktop, I discovered that it was simply impossible to clean. The glass on the oven door became discolored with the first use, and is also impossible to clean. I purchased several types of cleaning items and sponges, and nothing works. This is a disgusting stove. I hate it and I wish I never bought it. I will never purchase a Maytag anything ever again. Its the poorest and cheapest no-quality item - a total waste of money.

I purchased all Maytag products for my new home three years age. The dishwasher stopped working 13 months after we purchased it. Since the home was under renovations for the first month, we only actually used it for 12 months. When I called Maytag, they told me that it was either the control panel or mother board and that they could not do anything because the warranty was only for 1 year... and didnt offer me anything to make good on this...NOW three years later, my microwave is displaying error code SE.. control panel is bad. Now I have not had a working dishwasher for two years and this just added salt to my wound. I called Maytag furious that this keeps happening with new products. The only thing they would offer to do is for me to purchase an extended warranty at $350.00 and they would have a repair guy fix the microwave. A brand new microwave would cost the same thing???? They flat out told me that there was nothing that they would do for me, and that they were not going to fix it for free.I filed a complaint with them and never heard back from anyone at Maytag. It seems strange that the control panels craps out within one to three years on two of the four Maytag products I purchased. I WILL NEVER BUY MAYTAG AGAIN... I went back to Home Depot and told them that MAYTAG has LOST me as a customer and that I purchased 4 major appliances from them and two stopped working with in 1 to 3 years. Home Depot was shocked and gave me $100.00 towards a new dishwasher. And I did not buy a Maytag.... I still do not have a working microwave... But when I do have the money to replace it, it will not be MAYTAG. Looking online, I notice a lot of the same complaints about Maytags control panels...... Could it be a scam on Maytags part???

Never had a Maytag before I bought my house. So far the only complaint is there’s a broken piece that prevents the drawer from functioning. Otherwise, pretty good stove/range for the price. Do wish it was easier to clean without scraping anything up.

Purchased 4 Maytag kitchen appliances - stove, double oven, fridge, dishwasher - was told that they were all made in the USA. WRONG. The microwave comes from China - not sure why Maytag is not being honest. Not happy with my purchases - even though we spent $4000 to buy American. Warranty service is awful - even extended warranty is a joke. Would never purchase Maytag again.

On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.

Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.

I have two major issues with my stove. First is that you have to press enter after setting an oven temperature and it doesn’t even beep to remind you before just cutting off. Older, forgetful people like me have probably prepared countless dishes for the oven only to find that it is not preheated. The second is that if you turn on the timer, it cuts off the oven. You only make that mistake once before writing the timer off as useless. I have a hard time believing that they ran either of these by anyone who cooks! One other mixed feature, the heating element for the oven is below the floor of the oven. This causes it to preheat slower - which compounds problem #1 - but makes cleaning a breeze.

First the dishwasher - Control board no longer works. Seen many people with same problem. Dishwasher sitting there useless since cant afford to replace. Will cost as much as the purchase. Stove has defect between glass on oven door. Aqua clean feature is a farce and I feel vent at bottom of oven is asking for a disaster if any grease should spill in there. Maytag will not honor or admit any defects.

I bought Tapan gas stove last year, but all your ranges have a problem. Whenever we clean the range, it never goes straight stay up ,even when I bought from Lowes Store and I told them they said that defect from manufacturer. You have to correct your manufacturers defect, I want an answer as soon as possible. Thank you.

This oven has been used so very seldom that I didnt feel I could rate it until now. We use the oven 1-2 times a week since purchasing it in March of 2018. There hadnt been any reason to use the Self Cleaning part of the oven until last week. I have had a oven with self-cleaning for 20 years and the oven went out so we purchased this one because of its sleek look and features. However last week I decided to use the self-cleaning setting on it and came home after being gone all day to find that the house smelled like it had a fire burning in it. I ran to the oven to find the whole inside cover in a white powdery substance. It looked like a snow blizzard had gone on inside of it. I was use to a small amount of white residue being inside the oven after it finished and it just wiped right up. We spent hours vacuuming it out then scrubbing it down with vinegar water and a sponge with a scouring pad on it. The casserole spill was still on the bottom, most of the enamel is gone and the glass will not clean off. I did not use any chemicals in the oven prior to turning it to the self-clean mode, I believe that it overheated and burnt the enamel off and distorted the glass. Whirlpool offered to send me a cleaning kit. I told them that would do no good. I had already scrubbed and used a razor blade to try and clean the bottom and the glass and them sending me different cleaning supplies would not fix the fact that 80% of the inside protective coating on the oven is gone. Now it is a porous surface. A Serviceman was scheduled and he called prior to arrival today and asked me to explain what was going on with my oven. I explained and he said I can almost guarantee that Whirlpool will say that it is cosmetic and they only cover cosmetic for 3 months and that I will have to pay for a $100.00 service call. This is a load of crap. This coating is part of the oven to keep it clean and protect the metal from the high heat of baking in it. This is not cosmetic feature like the outside stainless steel finish or the black trim decor. The inside doesnt look pretty. It is a function. See the photos below. Whirlpool Range Item # 805150. Model # WEE510S0FS.

Purchased new stove from Home Depot. Was delivered damaged after I opened it. Called Maytag and they cannot get a service man there to look at it. They keep on telling me I have a 30 day unconditional warranty, yet they cannot live up to their words. Absolutely amazing. Bought the Maytag because of the 10 year warranty. Do not waste your time. Buy locally at an appliance store not big box stores. Do not buy Maytag either - service is just a bunch of well qualified talkers and key punchers. Very poor buying experience.

If I could rate it lower than 1 star, I would. We bought ours new in 2005. Within 6 months, the main pulley for spinning the drum fell off not once but thrice. The repair tech said that the shaft was machined incorrectly at the factory and the bolt that would normally hold it on was backing out. The 3rd time it happened was close to the end of the warranty and the tech could not make it out before the warranty date. When he did show up, they wanted to charge us. I wound up putting the part in myself. Two months later, the suds alarm came on, which caused the water valve to open. The pump kicked out and the water valve stayed on flooding my basement and the electronics in the washer. This happened twice. The second time was a week ago and I tossed the ** out to the curb. We also have a Maytag Gemini double stove which does not work either. This is the second and last Maytag appliance that I will ever own. They are junk!

Wow, my dream oven, or now nightmare! I purchased a Maytag dbl oven MGR6775BDS in 2007. The top oven stopped working first after about 3 years and this week, the bottom. I cooked a meal on Monday and Wednesday. Without notice, it would not go past pre-heat. I have called several people and they all act as if this was a truly unique situation. Since I have been out of work, both my regular and extended warranty have expired. I had good faith in a product that carried the name Maytag and the fact that it was on sale for $1,200. I didnt know I had so much company. Yeah, I was told I could purchase a repair warranty for the sale price of $340. Oh yeah, I replaced a 20+ year old oven for the new and stainless dbl oven of my dreams.

My husband and I are retired. In 2006, we purchased a Maytag stove, refrigerator and dishwasher thinking we bought the best. Since purchase, we have had repairs on all 3 appliances costing us over $1000. We are installing our 4th electronic control touchpad replacement today at a cost of $250.00 each. We had a new oven electronic ignitor replaced on the same stove. The compressor on the refrigerator had to be replaced! The drawer mechanism on the dishwasher had to be replaced. We will never recommend or purchase your products ever again!

Approx four months ago we got new stainless steel Maytag fridge, stove and dishwasher. Terrible, terrible, terrible. The dishwasher rack was broken, and the parts are plastic and hardly any room on the racks. The fridge had the wrong hinges and doors on them. We have been waiting for four months to have them replaced. Today we checked with Maytag and still not coming. The fridge makes a very loud humming noise it almost shakes the floor. This was some sort of compressor problem. Now the fridge is having problems with the freezer. It is freezing up with frost everywhere. The stove is terrible. I waited an extra month to get a convection oven which I have had before and this one is terrible. The double oven is a great feature if they work. They take forever to heat and if you do anything with the food you have reset the temperature? The top is the worst for cooking as the only one that works fast is the boost but then it slows down and you have a hard time cooking the food. The black top is very very hard to clean. I have owned a Maytag washer and dryer for the last 34 years. They have been excellent. Since Whirlpool took over Maytag they seem to have run the name into the ground and all the good service and products they had built up are now ruined. I told my neighbor a few years ago to buy a Maytag washer and dryer and they did. They have had nothing but trouble and are now having to buy new ones but not Maytag. It is a shame that with all the technology that Maytag has built up over the years is now gone. If you look at all the terrible reviews I dont think Whirlpool will be in business much longer with products and service like this. I still have a fifties fridge for pop and beer and it is the best fridge ever with no problems and my last fridge in my garage, that I replaced with this Maytag is still better than this new fridge. The service man that came to fix the fridge said we had to build in the fridge to keep the noise down. How come they never had problems with Maytag products years ago. I feel its all about the almighty dollar. They only last a few years and you have to buy expensive warranty. If you made them properly you would not need warranty and they would last for years like before. If anyone knows if there is a class action suit against these companies let me know since all of us should not be ripped off and costing us time and money.

I bought a Maytag range (MET-8775) last year, because my wife loves to bake and wanted the double oven. The oven never did brown properly, despite trying different temperatures and cookware. So, I called the 1-800 number in the manual. I was told they would have a technician come out and check it, and they assured me it was under warranty. The technician arrived, and since it was close to the end of the warranty period, I showed him the receipt for purchase. I got another assurance that this visit was covered by the warranty, before anything was actually done. Well, he checked it out and eventually calibrated the temperature. That helped a little, but still, it doesnt brown very well. About a month later, I got an invoice from the service company that dispatched the tech telling me Maytag will not cover the visit under warranty. After a long call with Maytag (now Whirlpool, I believe), I was told that since the calibration instructions were in the manual, it wasnt covered! Well, why wasnt the thing calibrated to begin with? And your average customer is expected to have an accurate thermometer/gauge to set it and know whether the temp is off or not? Why was I told twice that it would be covered? If either the lady on the 1-800 line or the tech who came had told me this wasnt covered, I would have argued a case right then. As it turned out, I had no choice but to get billed for something I was assured was covered. And as I said, it still doesnt brown right; and we had tried different temperatures before. We are preparing a major kitchen remodel, and its hard to believe that Maytag/Whirlpool would so thoroughly piss off a customer and potential future customer over an $80.00 service call.

My Maytag AquaLift Range MGR8880AS0 was given to me in September 2014. While the range top was excellent and gave me no problem, the so-called self-cleaning is a total joke. I do not do a lot of grease baking or broiling so I have not needed to clean the oven only twice. The first time was a total surprising astonishment. When I opened the oven immediately after the cycle was completed, the oven was not even 350 degrees, most of the water was still in the oven! This happened shortly after a family crisis (my husband became ill and died), so I did not do any inquiries regarding the cleaning failure. Today, January 24, 2018 I decided I would do my second cleaning. Wow, it was a total and complete failure. The oven was barely warm.I always had a Maytag washer, way back in the 1970/1980. My four children grew up with the Maytag, So, I think when one of my children decided to gift me with a new range after a change in location, the Maytag name was at the top of the list. Unfortunately, in 2014 Maytag was no longer what it had been way back in the olden days. The name Maytag does not stand for what it used to stand. End of my story. Thank you for giving me the opportunity to get this off my chest. Since this was a gift, I do not have a receipt. However, I have an insurance renewal due advice (coverage expires 05/24/2018).

Ive had my Maytag (above range model) for about 4 months. The same as everyone else with open/close door error. Faulty door switch. When the interior light doesnt come on, I know I will get the error. You would think Maytag would have already repaired or replaced this door switch part.

We bought a Maytag oven in Late October 2018. On January 22, 2019 the oven quit heating. Since it was still under warranty we called Maytag and they sent out a contracted service technician. The service tech said the circuit board had gone bad, and said it would be 5 to 10 days for part to come in. After a month the part still had not come and service tech was not returning calls. We called Maytag after another week and they provided very little help other than, We will contact service tech. Service tech never called us nor did Maytag call back. Called Maytag back on 3.10.2019 and asked how we could get this part and oven fixed. Customer service representative was not very helpful as they asked for part number which she was told was a circuit board and the tech they sent did not give that to us. After the customer service rep continued to provide any help other than say call service tech they sent out. I asked what if they replaced it for us since we have been without now for almost as long as we have owned. She stated Maytag does not do this except in extreme cases. I asked what is considered extreme cases. She stated she did not know. At this point I asked if she could transfer me to her supervisor and sat on hold for an hour, then had to leave for work. Very disappointed with Maytag and their lack of support to back their product.

We purchased the MMV4205DS over the range microwave in June of 2015 & installed it in July the same year. We purchased the matching range & a dishwasher at the same time as they were running a promo of $150 rebate if all 3 were purchased. They denied us of $50 of the rebate & stated that all of the paperwork was not submitted on time. We received rebates on 2 of the appliances & paperwork for all. 3 were in the same mailing. Hmmm. We were told a 3rd party handles their rebate program. So much for taking ownership. Yesterday the door open message appeared on the control panel of the microwave & now there is nothing; no light, no fan--completely dead. So much for buying American. Maytag does not see that this is a problem? Do NOT buy Maytag!!!

We had a wonderful Bisque Maytag double oven in 2002. We bought new stainless appliances this year, and have been very disappointed with the range. Why do you have to hold the temp and timer settings one increment at a time to set it, and why do you have to push Start after that? Frequently we set the temp or timer and walk away, only to find that the oven or timer did not begin because we forgot the new step. When the timer goes off, you have to push it twice to get it to reset. The burners themselves have too many confusing pictures for the settings. What happened to low heat, medium and high and hash marks in between? The stove top itself is a nightmare to keep clean. Give me back my coil stove any day!!!

Should have read reviews. Ill never buy another Maytag. This stove has been bad almost from start. Stove has burned marks from using broil. Repairman told me not to use broil anymore. One of eyes has been worked on 2 times; the knob does not work correctly; when you turn off, it goes past the off and keeps on going to the left. It is very hard to clean surface. I have had a few years. Company paid for one repair. They should have replaced stove from beginning. Not safe.

I purchased a Maytag over the range microwave a couple of years ago when I had my kitchen remodeled. I have had it repaired twice already. Each time, it cost over $150. I bought this product with confidence that it was a quality product. To say the least, I am very disappointed and I will never buy this brand again. My previous microwave lasted over 15 years without a single problem. The only reason that I got rid of it was to have matching appliances. It was not a Maytag. I am looking to buy a new microwave and I will be sure to look at the reviews to prevent being suckered again!

Ive had my Maytag microwave (MMV4203DS00) for a little over two years. I started getting SE error code. The control touch pad membrane is shorted out. I suspect because the design doesnt allow it to be an over-the-range even though thats the kind of microwave it is! I think the humidity from the burners shorted out the membrane. I called the company and the part would cost approximately $180 for me to fix myself. I have a really hard time believing that one part of a $200 microwave costs $180. Ridiculous. It appears this microwave is designed to fail. Customer service was rude and snarky. The company doesnt appear to stand behind their product. Maytag used to mean something. I had started to replace all my kitchen appliances - microwave, then stove. I thought Id be consistent and buy Maytag based on their reputation. I will never buy Maytag again.

Eight years ago we bought all new top-of-the-line, stainless steel refrigerator, double oven range, dishwasher and microwave. All began malfunctioning within the first year: *The refrigerator began to make a loud rattle and the digital control pad needed to be replaced -twice within the first year. Within the next year the compressor had to be replace. *Dishwasher electronic control board was replaced twice, broke again and is still broken. *Microwave door handle broke off, and turntable motor broke.*Range burner ignition system only works on two burners and the shelf for the top oven does not fit -*Maytag refused to replace. Also, after using self-cleaning feature the lower oven still fills the room with smoke so it has been used very little. So, how much worse could it be? I had faith in Maytag-thats why we bought the brand.

We bought this from our local big box retailer paying $433.87 after installation, the oven, haul away and home delivery. Two years and 3 months later its a boat anchor. Display is cold and dark after stating we needed to open and close the door before it would heat. We did but it kept displaying the same message. Unplugged it, turned circuit off per Maytag customer service line, still nothing. It is no longer made and you cant get parts. It is useless. The 10 year warranty just covers the magnet and the cavity.

We inherited this Maytag (Model MGR7662WW) when we bought our house this year. I love this unit. It cooks accurately, its easy to clean and its just rock solid in its performance. I never worry that the cook times are going to be off either. The oven racks are solid and the overall look is nice. Our friends and family love the center grill as much as we do. If I need to pull something off the burner I dont worry that Ill scratch the stove top with this feature. The oven heat is also pretty contained. Our old oven radiated lots of heat through the top. This one doesnt and thats a huge plus. The only reason Im not giving it 5 stars is that the grills are cracking (not the center one). However, I have no way of knowing if the original buyer damaged them or if its a defect in materials. They still work fine but I will need to replace them at some point. Given the cost of replacing them Ill wait as long as I can.

The Bravos XL MCT Maytag commercial Technology is not a good machine. I noticed it within the first few weeks. I called Conns to request technical support but the technician they sent didnt solve the problem. I also called Maytag, they also sent a technician. He told me the same thing as the other guy. To use good quality detergent and to make sure the clothes are neatly arrange around the drums walls. Nothing works. My clothes dont get clean because they dont get wet. Theres lots of residuals and wrinkles all over them. Also, the machine takes way too long to finish a load of clothes. I did tried to return it, but Conns wouldnt take it back. I dont recommend this washing machine at all!

Our range and oven are reliable and durable. Easy to clean and have lasted a long time. I do not regret spending a little extra money to have an appliance that has lasted a long time. The oven heats up at a standard rate. The self clean function is very thorough. I have a white set. I was worried they would stain with your typical spills that come along with cooking. However, They clean very easily.

We bought a Maytag range Nov 2013. My daughter has maytag appliance and stand by maytag. We grew up with maytag. But those days are no longer. It is not about quality, it is about how many did we make, how many did we sell. I am very disappointed with my range. I tried several times to use my upper oven, in disbelief my lower oven was heating. This happened so much that I touch to make sure that the Correct oven is on. I also have problems with my knobs for my burners. I could not turn off burner after finished cooking. We had to unplug range and turn off gas, if we did not do that the burner would have remain burning. This very uncomfortable for us.I still believe in maytag. I am sure we have not talk to the right person. There is too much at stake for the company, too many complaints are bad for any business. I too am a victim, very disappointed, I wont give up. I have a warranty with home depot and they have been great. It is not their product but they sold it. I hope everyone with a lemon will get problems solved. We only want what we pay for, even manufacturer when they buy other products they want quality as well, we all do. Hoping everyone will be able to get justice. Thank you.

Purchase brand new range a couple of months ago. Self-clean oven does NOT self-clean and leaves weird, flakes of something that stick to oven floor. Burners are inconsistent and difficult to control heat level. Take forever to get warm, and then either boil over or wont get warm enough. Purchased this with inheritance from my mother - how sad! Always had such faith in Maytag.

The paint (stainless steel) on the top panel surrounding the digital screen is deteriorating from the heat and steam from light cooking. This happened the first time I used one of the back burners for light simmering. I purchased the range in December 2011, but had not used the back burners because I dont cook large meals. The black paint on the range top is also easily scratched when moving the grates for cleaning. This product has defective paint and Maytag has NOT responded to my questions sent to them by email. I will never purchase another Maytag product NOR will I purchase appliances from HOME DEPOT again. Home Depot should not sell shoddy products!

Bought new glass top Maytag electric range. Only used oven 7 or 8 times when I was unable to close the door. Had to wait 12 days for Maytag repairman. Has to order new parts. Still without use of oven. Says its a known problem the hinges holding the door arent strong enough. Last stove 24 years old. Never had a problem.

Maytag is a reputable brand name for a washer & dryer. However, they have done very well in the oven/range industry as well! I own a oven/range for over 4 years now and it works great???! Food is cooked to perfection and cleaning???? And self-cleaning is a snap!

Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.

Omg I am so shocked at all the complaints about these refrigerators.. I too bought refrigerator, stove, microwave, dishwasher from Lowes after a storm just about destroyed our home. I was so excited to have such a beautiful refrigerator and new kitchen...but shortly after it started freezing on the bottom of freezer and leaking all over. My new floors and kitchen cabinet are ruined. Every other day we have to break up ice and clean it out from freezer.. it still then leaks.. several family members have slipped and hurt themselves. Please if anyone knows how to get it fixed without it costing us a fortune let us know. Maytag (Whirlpool) knows it is a defect... Why will they not fix it? I cant afford a new refrigerator and shouldnt have to after only two years.. If a class action comes up.. please contact me. Shame on them...

Maytag is supposed to be the best. I wanted a top loader again. This washer is almost worthless because of the water control. I have to add buckets of water before I start the washer. Otherwise the clothes are not clean. The cycles are strange with the amount of agitation. I will continue looking for an OLD model. DO NOT BUY THIS WASHER.

I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double oven. Upon the first use, I found that it has noisy cooling fans which run continuously as soon as it is turned on and, for some time, after it is turned off. These fans make an irritating, loud, whistling noise. The dealer responded to my complaint, pulled the oven out and performed a complete system test. He then called engineers at the Whirlpool factory, who told him that the fans were a recent redesign made because the previous design didnt satisfactorily cool the electronic control circuit and that there was nothing to be done about the noise. After several weeks, the oven, when in use, continues to stink of overheated electronics. I fear it wont last long.Note that my old GE model, which also had electronic controls, didnt run a fan at all unless both ovens had been on for some time or the self-cleaning feature had been on for a while. And it didnt make a loud noise.

My four year old Maytag stove blew out the lower heating element in the oven. The model number is MER8880AW. I removed seven small screws to confirm what the problem was and remove the element. That is a short life span for a stove element. My wife checked our paperwork and thought it indicate the part was covered on the 10 year warranty. Called Maytag at 9 AM and went through the press numbers thing, being put on hold, call dropped, told they were not open twice, etc. Finally got a person to talk to at 2:45 pm. Yes the part is covered under warranty, but no they will not give me the part.A repairman must plug it in and put the seven screws back in. This will cost me a lot more than the $50 the part cost me at the local appliance store. 10 year warranty. Wow, WORTHLESS! There WILL NEVER BE another Maytag or Whirlpool in my house. Making a big deal out of their warranty when they are going to soak you bad for a simple install is just plain dishonest.

Purchased a Maytag Electric range Model MER8800FZ2 in 2019. The surface Scratched the first week of purchase and the stains will not come off. When I called customer service they claim they are not responsible for cosmetics. In my opinion, This model was put together with the cheapest material they could find. Maytag is not what it used to be. The Elements take a long time to heat up. Inside the oven, the Glazed Paint is cheap product also where once it stains with food it never comes off.

The Maytag MGR5875QDW oven does not come up to temperature. It might start, but then it will give 2 dings and show a failure. I have called the 800 number in the manual. There’s no good help. I turned the power off and then on. It’s no help. This a pain in the rear end. That is a kind way of saying it. Home phone is **; cell phone number is **. Call me any time. Thank you. You do not want my wife to go on the internet!

This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.

Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.

I purchased a new MVBW725BWO washer. The cycle use and guide chart is generic. It does not remotely match my model. I called customer service. No help. She told me to tell her what I am washing and she will tell me which cycle. Really? Every time I wash a load I need to call her/him? I am not a laundry rookie but this machine has many buttons and choices. I want to do the right thing. Too bad. I washed two blankets and continually get an UL (uneven load) indicator. I have rearranged these two blankets every way possibly and there is no clearing the message. I called Maytag. No help. She told me that I should either 1) unplug the appliance, or 2) trip the breaker. Are you kidding me? If I didnt like those ideas or find them useful, call back and she will dispatch a service technician. Laughable. I guess I can pull them out of the washer, drip water everywhere, hand wring them, and move on. What happen to the good old days?

I bought a Maytag Gemini double oven gas range 5 burners (model MGT8885XS000), even air true convection cooking. Within 4 months, 1 of the gas valves (knobs to turn gas on with) froze. I could not turn one of the top burners off. Maytag came out and fixed it. Three months later, another one froze. Again Maytag came out and fixed it. Our warranty ended. Over the next year, all five burner valves have frozen. I called Maytag, told them what happened. The most they could do for me was to give me the part half off. So I can pay $200.00 for parts and pay for a repairman to come out and fix it. The oven cost $2,000.00. I am still paying for it. Chances are if I repaired it would break again.