I cook a lot so we wanted to purchase a double oven. We purchased this double oven about 10 months ago. Every day I complain about this range. It cooks very uneven. Called Maytag and they sent out a repairman who said I needed to preheat the oven for 25 minutes before putting my food inside. Dont pay any attention to the beep, because when it says it has preheated but it really hasnt. To think you pay that kind of money for such a piece of JUNK!! Also, I have owned 2 other glass top stoves (the last one I owned for 23 years) and never had a scratch on the surface. Theres already a big scratch on this new one. Glass top on this one is such poor quality. Would not recommend to my worst enemy.

When I remolded my kitchen almost four years ago, I purchased four Maytag appliances. There was a recall on my dishwasher that was successfully fixed; the heating coil could have caused a fire. The next appliance to go was my refrigerator with a bottom freezer: the freezer section went. Thank goodness I purchased a policy which covered the repair that had to be done twice--twice I lost food. I was compensated by the insurance company for $200.00 for the cost of food lost. Just before Christmas my microwave stopped heating. The turntable works, the timer works, but it will not heat the food and makes a loud noise. The glass top on my stove is getting marred even though I clean it every time something spills. I keep my appliances in immaculate condition and they look like new. I thought when I purchased Maytag I was buying reliable appliances. Their ad that states that the Maytag repairman is lonesome because he has no work is a lot of bull. Each appliance has had problems. Where is consumer protection? Appliances should not breakdown after a couple of years. We should not have to buy insurance policies that are expensive to protect appliances that should last at least ten years without problems. Someone needs to step in and help the consumer. I didnt call Maytag regarding the microwave as I was told it was useless to call them and all I would get would be aggravation. Someone, please help the consumer!

Purchased this washing machine 4 years ago and every time I do towels, blankets, linens etc. all ends up in the middle of the washer in an unbalanced situation. Cannot clear the balance even when rearranged. I assume this is what happens with all the upright washers now that the center agitation unit has been removed. I have to ask the question of who made this decision to remove the center part? A man who never does laundry?

Wow, my dream oven, or now nightmare! I purchased a Maytag dbl oven MGR6775BDS in 2007. The top oven stopped working first after about 3 years and this week, the bottom. I cooked a meal on Monday and Wednesday. Without notice, it would not go past pre-heat. I have called several people and they all act as if this was a truly unique situation. Since I have been out of work, both my regular and extended warranty have expired. I had good faith in a product that carried the name Maytag and the fact that it was on sale for $1,200. I didnt know I had so much company. Yeah, I was told I could purchase a repair warranty for the sale price of $340. Oh yeah, I replaced a 20+ year old oven for the new and stainless dbl oven of my dreams.

Some difficulty in cleaning the range around the burners when spatters occur, no matter what you use it is very tight to get around the actual burner to remove that residue. I have tried many approaches and several types of cleaners to get the residue marks off the brushed stainless surface.

I have a self cleaning Maytag electric stove. I discovered the self cleaning starts after so many times of using the oven. But the stove didnt give me warning of this when I put my Thanksgiving turkey in the oven. Halfway through cooking, the oven door locked and went into cleaning mode which scorched my turkey and could have possibly caused a house fire. Also, my top burners have a mind of their own, while cooking they turn up on their own. This stove is very dangerous.

My dog had to be on a special diet to recover from a stomach disorder. I placed 1/3 cup of dog food plus chicken broth and baby food in a bowl. I intended to heat it for seconds. Minutes later, my dog was whining and sneezing. I immediately returned to the kitchen to find the food and bowl were completely charred. The biggest problem however was from the plastic splash guard that melted down. Smoke filled my home. I had to call the fire department. I was coughing and had difficulty breathing. The smell was horrible!The insurance company and I have had thousands of money in restoration cost due to the damage. I was out of my house for weeks and got very sick due to returning to the home that was not remediated properly (allergies and asthma). The microwave was an over the range Maytag MMV4205BA. I would like to find out if the fire was due to a malfunction in the microwave oven. If so, Maytag should be paying for the damages. I still need living room furniture and carpeting replaced due to smoke damage.

We do not use the range daily. Our household consists of only two persons. First time we operated the self-cleaning feature on the oven the outer pane of the double glass pane door had what appeared to be grease stains and dirt. In as much as it is a SEALED double pane glass door there is no access to the outer pane to clean it. The double range was only 16 months old and was purchased at RC Willey in Henderson, NV. We also purchased ALL Maytag appliances for our kitchen i.e. refrigerator, dishwasher, microwave, washer and dryer on the same date. In addition we purchased furniture for the entire house at RC Willey. The Service Department at RC Willey advised me to access the Whirlpool website for assistance or to call an independent service repair contractor at my expense. THANKS MAYTAG! After having had your laundry appliances for over 30 years, without any service problems whatsoever, I was lulled in a false sense of security over the quality of your appliances. Now I have a household full of Maytag appliances and am at the mercy of independent service repair contractors.

Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are arranged in the worst configuration so you cannot fit many dishes in. The controls are extremely confusing. They do not seem to work in a logical way. The manual is of little help in figuring out how to operate the machine. I dont use the drying feature, so the only options on the panel that work together are Normal and Hi Temp Wash. Ive never had a dishwasher that took 2 hours to wash, but the settings dont allow for a smaller load or shorter time. The rinse agent receptacle is confusing and difficult to understand and use. Way too complicated compared to earlier dishwashers that Ive used. Would not buy this one again.

We bought a freestanding Maytag gas range and oven two years ago for our lake house, where we stay approximately two months out of the year. The oven has been used probably six or seven times total. The gas range works fine, and the oven pilot light goes on, gas seems to be flowing, but the oven does not get warm. It registers 200 degrees, but there is no heat inside it at all. $300 to fix!

Because of the power of advertising, we replaced every appliance in our home in 2005 with Maytags. Since then, weve had minor problems with the stove and dryer, many problems with the dishwasher and washing machine, and complete failure of two Maytag microwaves, the last one was only two years old. The washing machine failures resulted in major flood damage two separate times due to two separate failures. Our refrigerator, model MBB2256GEW, has yet to let us down, however, since new it makes loud snapping noises that wake us up at night. It sounds like someone banging two large sticks together. Fortunately, I can repair most of these issues when they arise, but Id much rather get some rest like the Maytag repair man...

We purchased a Maytag Gemini with serial number D40941338 and model number MGR6875AD826. It has been a complete disaster. The control panel keeps breaking down, and its now going to be replaced for the 6th time. I have asked for a new stove when I called the Maytag Extended Warranty Department, and they will not replace this defective product. Please help me.

I have two major issues with my stove. First is that you have to press enter after setting an oven temperature and it doesn’t even beep to remind you before just cutting off. Older, forgetful people like me have probably prepared countless dishes for the oven only to find that it is not preheated. The second is that if you turn on the timer, it cuts off the oven. You only make that mistake once before writing the timer off as useless. I have a hard time believing that they ran either of these by anyone who cooks! One other mixed feature, the heating element for the oven is below the floor of the oven. This causes it to preheat slower - which compounds problem #1 - but makes cleaning a breeze.

I bought a Maytag side by side fridge freezer in 2010 at a cost of £2000. Having come back from a week away it had entirely defrosted spoiling all the contents. An engineer came to look at it but said the fault was unrepairable so he wrote it off. Maytag (Whirlpool) think that it is perfectly ok for a 5 year old fridge freezer costing two grand should now pack up. I, on the other hand, do not... They offered me £700 of the cost of a new Maytag. Joy! I thought. However, this one does not make ice or have chilled water (the principal reason for buying Maytag in the first place). I was then told that this was the ONLY fridge freezer in the entire Maytag or Whirlpool range. Is there nothing else you can do to help? I pleaded. No was the reply. The moral of this story is going posh on an American Fridge freezer is not guarantee that you will get the after sales service that the price would suggest.

I have had this washer for a few years now and it is the WORST machine ever. It never gets clothes fully clean as air gets trapped in some items so they stick out above the water. The drum only fills about 1/4 of the way no matter what you are washing. It is always unleveling and you have to constantly re-arrange bed sheets and larger items. I have to first soak larger items before the wash cycle. Nice HE machine. When I purchased this machine the sales person said you can wash 10 bath towels. I read the directions which said make small piles of clothes and I called and told her that after I had purchased the machine. Her reply was oh, I didnt know that. Obviously. This top loader without the agitator cleans great if you only throw in about 10 thong underwear at a time or two pair of jeans.

The ceramic coating on the interior of the oven cavity in the top oven, which I use the most (may actually happen to the lower oven in time) has cracked in the exact pattern of the hidden element. When I spoke to the salesperson at the store, he wasnt surprised and said that it will eventually bubble and rust!!! Called customer service and was informed they consider this an aesthetic issue with no fix!!! They will not offer any remedy or compensation. Are you kidding me!!!

I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.

Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.

Ive had my Maytag oven for about 5 years and the oven and burners are still working perfectly. The problem is the light bulbs. One of the light bulbs has a rickety connection because I have to keep twisting the bulb every time I turn it on to keep the light on. My other light bulb burned out and Im not replacing it because Im concerned the problem is in the electrical part where I screw it in, not the bulb itself, so Im leaving it off and am using the other annoying bulb and I installed a lamp under the counter to compensate for the missing light from the other stove bulb. The most important part of the oven are the cooking features so even though the bulb situation is annoying, it cooking features perform well.

If there was a zero star rating available, that is what I would select! We purchased this range along with a complete kitchen ensemble for a remodel of our kitchen in December of 2011. Within a few months of purchase the enamel finish started blistering, flaking and peeling. Upon contacting Whirlpool Corp about the problem through their online chatline, email, regular mail and phone, we were informed (quite rudely I might add) that Whirlpool does not warranty cosmetic deficiencies over 30 days after product purchase. This is American Quality?? Since this has occurred the retirement home we are building will have no Whirlpool Corp products in it which includes: Maytag, Whirlpool, KitchenAid, Amana, Jenn-Air, Brastemp, Consul, Bauknecht, Gladiator, or any of the product lineup from the Chinese company Hefei Sanyo which they are buying. The attached photos were taken in May of 2012 and since that time the product finish has only exponentially deteriorated.

Maytag gas range 5 burners. Maytag is quality. Period. I doubt that other brands are made as well. From the handle of the oven door to the ease of cleaning the burners, you wont find better for the price. I look for quality and reliability. I read reviews. A deal breaker on any major purchased would be too many bad reviews and shoddy materials or construction. This range has 3 regular burners, one large burner and one small burner. The oven shelves easily adjust from one level to another. The controls are easy to reach and the timer and bake controls are easy to operate.

Updated on 02/13/2021: Maytag stove purchased 15 years ago for about $500. Replaced mother board about 5 years ago which wasnt cheap, but otherwise, stove has performed with no problems and still looks and behaves like a new stove.Original review: Our 6-7 year old well cared for Maytag range oven recently stopped working. After a service call for diagnostics, it was determined the electronic module controlling the clock and all oven functions was dead. We were told by the Maytag service tech the module cost was 300$. That cost plus labor for less than an hour, plus the 60$ diagnostic visit came to almost 500$ which is close to cost of a new stove. The technician answered yes to my question, Do you replace a lot of these? He also said the cause may be power fluctuations making me think that surely there is a way to prevent this kind of failure. So, since the price seemed exorbitant, I wrote Maytag to inquire about causation/prevention, etc. I received a fairly prompt and polite reply with totally no explanation. I wrote another email with relatively the same results. I dont recommend buying an electronically controlled Maytag stove.

I have the model with a smaller oven on top. I use it about 98% of the time so Im not wasting energy having to heat a larger oven space. I also like the fact that I can clean one oven. The larger oven is used when I cook turkeys. I can cook many dishes at a time, by using the smaller oven for dressing or cakes.

The Maytag range was purchased locally in 2012. The racks kept falling as the oven cavity warped in a convex making the rack supports too wide. The racks fell at the best position to cook a turkey. This could be dangerous when lifting something like a turkey or pie with filling! I was told that the oven cavity is NOT replaceable and I needed to purchase a new range! $1,600.00 plus taxes were spent just three years ago and now Im being told it cannot be repaired, no parts are available and needs to be replaced! Im sorry but I feel cheated and hurt because Maytag will not give any concession despite my pleading. What a dirty way to conduct business! No concession except an offer to cancel the service charges so far if I replaced it with another Maytag range from Delhi Radio Ltd. Are you serious?Why cant wider racks be provided for in these cases? Just what kind of engineer would compromise the thickness of a ranges oven cavity? Then build the range in such manner that the defective part is not available and cannot be replaced? Its a sad day for Maytag! Shame on you! Ive seen Maytag washers built in Newton last 35 years of hard family type washes! Whirlpool has purchased the name, stamped their own products with the Maytag name, and rested on the fine reputation of the name brand. Everything else is different! The Newton plant is in mothballs leaving hundreds of proud faithful employees stranded. Its a sad day for me and many others who were duped by a brand name and got something completely different.

We renovated our kitchen in 2008 and installed all Maytag appliances. We had purchased a Maytag dishwasher 3 years prior to the renovation-- that we kept. Well, the dishwasher was the first Maytag appliance to go. After replacing several cheap plastic parts on the dish racks (I resorted to use twist ties at one point to hold the racks together) the racks started to chip and rust, leaving stains on our dishes. The cost to replace the racks was about $150 so we just replaced the dishwasher (with a Bosch - so far, no problems!)Then, a couple of the igniters on our gas cooktop stopped working. Since they were the back burners that we didnt use much, we just used a match to light them and let it go. Next, one of the hinges on the double wall oven door snapped. This is a little concerning because the doors are heavy and will need to be replaced. And the final straw concerns our French door refrigerator. The control panel started flashing wildly and the ice door was opening and closing with a loud clicking sound. Of course this happened on a weekend so I looked online and found hundreds, if not thousands, of similar complaints. So I called Maytag and spent nearly an hour on the phone only to be told that my model number was not one of the recalled ones. I explained that my problem was exactly like the others and was told that the best they could do was offer me 50% off any parts. The service call and shipping would not be covered either. The Maytag representative that I spoke to tried to cheer me up by telling me that at least they had the part I would need in stock, unlike the recalled models. Those parts are discontinued and have to be specially manufactured and have a two month waiting period. The part is about $250 and add to that the shipping and service call and I am sure this is going to cost me several hundred dollars even with the discount on the part. Very, very disappointed. Never again will I buy Maytag, never again!

Gemini Twin natural gas range - I bought this range approximately 18 months ago. I thought it had all the features I needed and it looked good -- looking good is just about all it does! If you are a real cook I would suggest you avoid this range. The burner controls are preset and it is impossible to turn the flame very low if a simmering heat is required. If you are making meringues, again, the oven heat cannot be turned to a cool enough temperature. Ovens bake/broil unevenly. It takes forever to bring a pot of water to a boil, not because the flame is not hot enough, but because the pots sit far too high above the flame. Bad, bad design. Probably designed by someone who eats take-out!!

Like many people here, I have a Maytag Dishwasher Model # MDB7749SBW3 Serial # F40107007. We have had this dishwasher for about 12 months to 18 months. The first indication that there was a problem was some of the lights were acting strange. Then the dishwasher starting going nuts. I removed power from the unit thinking that maybe the controller became confused. The problem persisted. I would hit buttons and either nothing would happen or something completely different would happen.I take the dishwasher door apart and remove the touch pad. I notice some discoloration on the ribbon cable. I remove the glued on front panel to look at the electronics behind it (see pictures) and I see some discoloration there as well. So using my multimeter, I find that there is a direct short between pins 4 and 5. I vigorously flex the cable at the point of discoloration and the short goes away. So at this point, I doubt that I can get just the flexible circuit strip so Im going to have to pop for a new touch pad assembly. I didnt go further in the measurements as there was no point since I already detected one failure. Furthermore, I inspected the computer control unit and I did not see any obvious signs of corrosion or discoloration anywhere on the processor board. So it appears that there is no problem with it.Conclusion: Many people are at a disadvantage when it comes to electronic devices. In my professional opinion, this is clearly a failure of the insulating material of the ribbon cable due to environmental contamination. Visual inspection shows that corrosion of the conductors is clearly evident. About Me: I have been an electronics technician on and off for over 20 years now. I have a 2-year college degree in electronics technology and I am currently in school to become an electrical engineer. In my house, when something breaks, I fix it.

Almost one year to the date of purchase, my Maytag glass top range stopped working. The oven is still operational, but the range top does not work. The knobs turn and the surface lights go on but the elements no longer heat up. Trying to get a response from a real person at Maytag was impossible. I was put through a myriad of prompts that led me to scheduling a service appointment. I called AppliancesMart and got a wonderful sales person who said a service call would cost me 60 to 80 dollars and that he had not heard of repairs below $300 for this type of problem. Needless to say I am very angry and disappointed that I had not done more research before I purchased this item. If I can prevent one more person from making this same mistake, I will get some modicum of satisfaction out of this horrible experience.

Hello, I purchased a Maytag Bravos washer model MVWX655DW from the Home Depot in June of 2017. I can provide the receipt. Within 6 months I had a broken lid switch and the unit would not move through the cycles. Luckily, I had the ability to replace the lid switch at the cost of about $100 just for the part. The repair was fairly involved. This summer, the unit failed to agitate, upon much research, I learned the washer drive hub (which makes the washer agitate and spin) was worn out. It was made of plastic and it is quite a job to get the cover plate off and to replace this part which ranges in price from $20-$45. This is a fairly difficult job and I would not recommend it to most people. It should not be needed in a 3 year old machine. Upon inspection of the drive shaft teeth when I took the washer apart, I found the steel teeth to have significant wear. Why? Now, in mid-November, same issue, the plastic drive hub is worn out again! I was told maybe my shock absorbers for the drum needed to be replaced as the drum may be shaking too much. My previous washer was good for 18 years and I replaced it with this highly recommended model Maytag with the chrome basket. This is absolutely the worst appliance I have had and with every repair, I viewed many, many people with the same complaints and feeling that Maytag should issue a recall on these machines. I will be contacting Maytag and Home depot with my review. The HD installer also stripped the plastic valve one of the water hoses goes on that I had also to replace. A $40 dollar part. This took some disassembly but not as bad as replacing the drive hub every three months. Needless to say, I have to buy a new machine after 3 years of unreliability with his machine. A waste of $500 + of my hard earned money. Very, very disappointed. If I wasnt mechanical and able to fix this washer, it would have cost me hundreds in repair bills. I have receipts of the parts I have purchased for this unit. I hope your experience is better if you have owned one of these machines. Maybe I just got a bad one but many people have complained about this model so I dont believe I am alone. I hate to see good people spend their money on poorly constructed machines. I certainly expected more than 3 years out of a brand new appliance. Maytag and Home Depot have lost a good, long time customer unless they want to make it right. Please feel free to contact me.

Bought this Range in March of 2019. I really liked the large oven in it. Right away I noticed that the oven didnt back things very uniformed and very quickly, so a lot of burnt cookies. But I adjusted to that, not super happy about it but it was fine. Tuesday while cooking the cooktop suddenly went out. I had been smelling something strange the last couple of times I had cooked with the oven and cooktop on so I just assumed it was the oven, it did need to be cleaned. Well I ended up pulling the range out from the wall and taking the back metal piece off...the wire running to the cooktop was burned, like 3 inches up the wire and also the wire coming into that wire on the range cord. Just destroyed. I was shaking. My house could have burnt down.I just attempted to call Maytag, knowing my warranty is up (1 year) but thinking they should know about this issue. I was told that they would need to send out a certified tech would need to come out to access the situation...ok...when are they available and she said the 29th of December, really? How many people can go 3 weeks with no oven? I take care of my 93 year old neighbor and make dinner every night. So obviously I cannot wait. I have a tech coming today to fix this fire hazard. I was told there was nothing that can be done as it was not under warranty anyway. What so your certified tech was going to come out for free and then charge me what I probably paid for the range to fix it.

I have never had washing machine that caused this many headaches. The point of a machine is to save you time and energy washing by hand. When the cycle is over, the clothes are tightly spun together that we spend half an hour attempting to untie all the clothes that are woven together. The clothes come back to us in knots, or torn because of the rough nature this machine has created. I have never seen anything like this before and would gladly throw this piece of junk out. We are moving and it would create more headaches to deal with this at the moment. I read that the company had severe money problems and it was due to this very issue. I cant believe a company this well known would allow this to ever hit the market! To openly LIE to people and make money off a product that is faulty deserves the karma they get. Please stay away from this company and their rubbish machines they make and then sell. BUYER BEWARE!

First we design the cheapest, flimsiest drawer possible on the bottom of the stove. Then we mount it on cheap plastic guides on a flimsy metal track. What a joke! Listen, drawers have been around over 700 years. If you cant do better than that, you need to look for another line of work.

I am extremely dissatisfied with the Maytag Gas stove and oven. The setting are too high and you cannot simmer something, it burns. I tried the oven cleaner and my oven is still dirty. The burner knobs do not have a click feature. I came home to a house filled with gas. I was not using the top burners, so I must have brushed up against the burner knob while using the oven. I was only gone an hour, imagine if I had been gone longer and walked in the door and created a spark on the rug.

We had the same problem that everyone is complaining about re: frozen water in bottom of freezer dripping out onto floor. Swore when I got rid of the Maytag smooth top stove that broke after 5 years that I would never get another Maytag but broke down and bought this fridge. Maytag rep made it clear that the Fridge had a NOTE on file about the drain, but it was NOT a product recall. So after virtually taking the freezer apart before the repairman came, we ended up paying $120.00 for the repair, not the part. Yippee. Please note that the repairman told us we saved a lot of money by taking apart the freezer so most repairs probably cost a lot more than ours.

I purchased a Maytag refrigerator, stove, dishwasher and microwave in 2006. Like another commenter, I also insisted on all Maytag appliances. What a huge disappointment. About four months into owning the microwave, a computer module had to be replaced. The microwave stopped working about six weeks out of warranty. It just stopped working, period. I was told by Maytag that they consider microwave a disposable product and they would not cover the repairs. It was cheaper to buy a new one than repair the old one so I replaced it with another brand. The dishwasher failed after 4.5 years (would not drain) and again it was cheaper to replace it than fix it. The oven range handle broke off (normal use) in August 2011 and that cost me approximately $200 for the part and the service call. The refrigerator has had two service calls for the ice maker to replace the motor. The first was covered by Maytag, the second by me. This occurred when the unit was approximately three years old. In August 2011, I had another $90 repair because the ice maker drain (?) was plugged and had to be cleared fixed. I have never been able to pay what I paid for these appliances. Prior to this, we always purchased a middle-range appliance and we never had problems like this.I will never purchase another Maytag product again. This is so disappointing. I live in MI and I wanted to support a MI business. Unfortunately, I wont be able to help out this particular company any longer. Dont buy Maytag appliances. It is a waste of money.

I am fairly happy with this ranges performance. I do have a couple of issues on the design. I would like to be able to simmer at a lower temp on a front burner, as I use a large stock pot and a pressure canner occasionally. The smaller BTU burners are on the back and the large pots do not fit over them. I havent noticed any problems with the upper ovens performance...seems to do what I ask it to, including the broiler. I have not tried the lower oven or the convection feature at all yet. Nor have I had to use the self-cleaning feature, yet...almost afraid to after reading other peoples nightmares, though.My biggest concern is the lack of safety with the knobs on the front of the stove top. Several times, the gas has been turned on by my cat simply walking across the front of the stove and stepping on a knob. This allows gas to leak until I notice. It happened again early this morning just before 4:00 am. I was awakened by a smell, which I thought was a dead mouse somewhere (we live in the country in a 100 year old house - mice do get in, thus the cats). I searched the whole house, looking for a dead mouse, until I finally walked into the kitchen and heard the hissing from the stove. Im glad I didnt try to light a candle while I was still thinking dead mouse!After turning off the gas and removing all of the knobs, I opened all the windows to let the house air out. I SHOULD NOT have to remove the knobs every time my stove is not being used! You do have to depress the knobs slightly to ignite the burners, but its too easy. Obviously, the simple act of a little cat putting its paw on the knob is enough to open the gas. This is a serious flaw that could kill someone! Something needs to be done to correct this before someone is killed or a house full of propane or natural gas is ignited and explodes!!! I will be reporting this to Maytag and hope that they will voluntarily issue a recall to have this problem fixed...Wish me luck.

We have had our oven for seven years this past October 2015 and has now been down for three weeks. Last February 2015 (8 months ago) we had to replace the bake igniter because the oven would not get up to temperature. The most recent incident happened a few days after Thanksgiving (2015), I was cooking dinner and noticed that the oven was not reaching desired temperature. I then opened the door to see if it was hot inside the oven and when I did it must have ignited making a huge poof and flames came out at me! Thank God my 12-year-old daughter had walked away from cooking with me to answer the telephone because the flames came out exactly where she had been standing!!!I contacted Maytag and explained what had happened and how we could have had an explosion or someone couldve burned. The first questions they did ask me was if anyone was injured or any damage to our house?!?! I was happy for that however, it also told me that this has happened before! They called the Maytag repairman in my area and supposedly made it a priority call in which he could not come until 12/10 which was two weeks after this happened. Therefore, my husband and I contacted a different appliance man who came out and told us it was the temperature sensor. Since fixing it, the oven works ok and cooks properly however, when initially lighting/igniting it is extremely loud and makes a very large/huge poof! Its as if the oven is filling up with gas and eventually lighting! The other night when I lit it to show my husband it was so loud that it rattled the door and he immediately turned off the gas to it. I googled this and it said that its basically a mini explosion where the oven is filling with gas and then igniting! Its to the point that we could lose everything we have worked for just to make a meal! We spend over a thousand dollars on our beautiful stainless steel convect oven. Its gorgeous and when working works great however, Im petrified to use it now because Im scared to being burned or exploding! Now we start over and yesterday on Sunday I contacted the original Maytag repairman who said to call back Maytag again and hell come immediately. Maytag originally told me on the phone that they would cover labor and the service call however, ironically enough they did not write that in the dispatch order! Im outraged! What will it take before its safe for our family and home! My husband is ready to junk it and buy a GE however, we do not have the money especially before Christmas to do so. Oh and let me add that the first week we had the oven we had to call them for the window seal to be replaced because it was hanging. So now seven years after owning it and 10 months apart we are having major issues. What happens if its fixed and a year later it happens again? It could explode in our home!!! SCARED & IRATE WITH MAYTAG & WHIRLPOOL.

I take pride in my cooking and love my kitchen. As you know this is where everyone gathers when you are entertaining. The Aqualift system does not work. I have run the process 3 to 4 times consecutively in row and the inside oven the oven is never clean. I wipe out the sides over and over. So disappointed. The only saving feature is that you can not see into the horrible look of the inside the oven when it is closed. Was this feature really tested before it went to market????

Have had this problem since week 2 of ownership. Even on the lowest setting, food in the fridge section is freezing and Im having to throw out fresh produce weekly. Called Whirlpool service since under warranty. The very nice service man replaced the thermostat. Only a little bit better as the temps do not range quite as extreme - only 25-46 now! I am now waiting once more for a service appointment, at least 10 days. Plus in Massachusetts they will only give you a 8-5 service window. They give a robocall the night before and you are given a 8-12 or a 1-4 time for your appointment. I also have had trouble with the meat drawer falling out of the track because the upper shelf bows with the weight of a normal amount of stuff. Now the bracket has cracked and the meat drawer no longer stays on the track when it pulled out partially (such as when you need to reach in and get something). Same thing happens with the lower drawer on the right side although the bracket hasnt cracked.

We have a Maytag Gemini Double Oven Range Model MGR6775ADW. This is a gas range and it was purchased in 2006. This past Saturday afternoon after cleaning the dishes, the igniters on the range starting ticking on their own. I checked to make sure the knobs were not on and they werent. The ticking finally stopped after about 2 minutes. After the ticking stopped, we planned on going out for a walk. Fortunately we didnt. In about 10 minutes after the igniters quit ticking, the range burst into flames. Flames were in the top oven and shooting out the vent holes and the holes where the knobs are located. Coal black smoke was also pouring out of the vents. I quickly pulled the stove away from the wall to prevent the cabinets from starting on fire and I pulled the plug to shut off electricity from the stove. The flames subsided shortly after pulling the plug. The kitchen and house smelled of burning wire insulation and plastic. After doing some research on the internet, I found out that many other people have had the same problem. I reported this to Maytag Customer Service and they wanted to send a repair technician to fix it. I told them I didnt want it fixed but wanted it out of my house. I told them I didnt trust the range since some people reported they had it fixed and the fire occurred again. I wouldnt be able to sleep or go out anywhere knowing that the kitchen range could erupt into flames at any time. The factory authorized repair technician, from A&E, did come to inspect the damage and to report back to Maytag on his findings. He admitted that he wouldnt even trust the range in his house. After paying $1300 for this range and only getting 6 yrs. of use, I feel that we deserve some restitution from Maytag on this badly designed and dangerous piece of equipment they have been selling. Do not buy the Maytag Gemini range. This is a bad and dangerous product.

I built my home and bought all Maytag appliances. The freezer and fridge knock on wood have been repair free. Replaced control panel on stove for 400.00$. Washer after 2nd repair had to replace 600.00$. Dryer repaired once 95.00$. Replaced dishwasher with a new Maytag. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. This is the 4th repair. I have paid for 2 repairs out of warranty. 380.00$ the last repair. I did request some help from Maytag. They said no... My dealer did only charge me for the parts.

I have a Maytag Range that I bought new and installed 6-1/2 yrs ago for over $1200.00. I am single so I rarely use the ovens. The upper over I use maybe 1-2 times a month and the lower oven I may use once a month. The night of 3/7/2016, I used the cleaning cycle set on medium for both ovens. Yesterday, when I went to wipe the ovens down, I found the lower heating elements, on both ovens, had snapped. The top ovens lower bracket had broken in 2 places, the first break is about 2 from the connection, on the right side leaving about an 7 gap. The lower ovens element had broken in only one place about 2 from where it connects into the back of the oven. This has to be a flaw in the either the design or the material. In the 45 yrs that I have been using ovens and stoves, my last stove was over 35 yrs. old, I have never had a heating element break. While I can understand a break at the connection, I can see no reason that the it would break in the center of one side on both lower elements in the same oven. I also noticed that lower heating elements are a much small gauge than the top which I find strange.The other issue with the stove is the seals around the windows are not tight. I noticed dust was inside the two glass panes. The rubber seals were sunk down into the door, but Maytag said it was not their problem that I must have done something. When I remodeled my kitchen, I bought all Maytag products: 1.H20 Frig - The electronic panel went out after 3 months and had to be replaced. Manufacturing Defect - When the repairmen came to fix it, he told me to call Maytag which I did. They refused to pay for the repair because I called a repairman first, even though the business was Maytag certified. Even though I said I would cancel the service call they said because I had made the appt. and they recommended I call Maytag, they would not cover the repair. 2. Stainless Steel Dishwasher (Cost over $700.00) - Motor went out after 3 yrs. 3. Microwave/Convection Oven (above the stove)- Convection light out after 4 months. The replacements are not inexpensive.One other complaint I have is when I bought all my large kitchen appliance Maytag had a $600.00 rebate offer. Even though I mailed all the required documents to the company over 2 months before the rebate ended, I never received my rebate. The explanation I received was that the center that received my documents delayed forwarding them to the proper department that processed rebates and they were received after the offer ended. When I questioned the legality of the practice, I was told that this was all explained in the Terms and Conditions (ie: small print).

I have always been an advocate for Maytag Appliances. Never bought anything beside Maytag. Our old Maytag refrigerator broke. Would cost too much to fix. So, we decided to buy new. We had the old white, which I was perfectly fine in buying again, however, white was super expensive. So, the salesperson persuaded us to purchase stainless steel. We got a pkg for close to $4000 all in June of 2016. Needless to say, these items have been called for repair within the 1 year warranty over half a dozen times, and have had to replace pieces that have just broken. My worst experience is the stove. I really do not like it at all. I feel the product is misleading. We wanted a self cleaning oven. It is the newest brand out there for what I consider a joke. It is the AquaLift Technology that does not clean anything. My old Maytag self cleaning oven cleaned far better than this. The same spots are in the oven. It just is worthless. I have addressed my frustration with Maytag where I was told that the oven is for the light user. Well, then you need to educate the people who sell your stuff, because I have a family I cook a lot. If this product was made for an apartment single person who does not cook then we should have been informed. Your product states Self Cleaning. Its not self cleaning!!! My frustration went up to the main office of Maytag where their resolution was to give me a discount on a new stove.What do I do with the one I have, and I was told I could sell it!!!! Really Maytag wow from a consumer that has always been a valued customer this is the level of service I get. I ended up purchasing an extended warranty on all Maytag products, because of my fear of something just breaking again. My advice to all is either buy a no named brand or buy something cheaper. Please folks if you have a family do not purchase these products. Its for people that just need a pretty display of appliances!!!

First the dishwasher - Control board no longer works. Seen many people with same problem. Dishwasher sitting there useless since cant afford to replace. Will cost as much as the purchase. Stove has defect between glass on oven door. Aqua clean feature is a farce and I feel vent at bottom of oven is asking for a disaster if any grease should spill in there. Maytag will not honor or admit any defects.

I purchased my home in 2008 at which time I bought all brand new Maytag appliances, well the above the stove microwave Ive had to replace the door handle because it broke off and the oven I can only use the very top or bottom to cook on and I cant move them, otherwise the racks will fall through. I have burned myself numerous times as I cant pull the racks in or out and I found that out cooking dinner and when I pulled it out the rack fell through and my dinner went crashing down and splashed everywhere. Due to this fact I hardly ever use it. I contacted Maytag with no help, told me to buy new racks and those did the same thing so it was a $100. It seems as though the liner cant handle the self clean heat and if you look at my oven, the left side is pushed in. If anyone gets help with this issue please let me know. My model number is MERH865RAS serial # 14348133LX. Oh and my refrigerator is a side by side and I have had to have it repaired twice because my food kept thawing out. That model number is MSD2651KES serial 60869476LV all of these are Maytag products and were purchased brand new from Home Depot.

We had remodeled our kitchen in 2009. Bought new fridge and stove (Maytag). The oven door came off and cant get it back on. No matter how many times we tried, no way can we get it back on. I had to have my son to come and help us. No sooner did we use the handle to open the door off again. This has been going on for 3 years. **, well fed up. I called Maytag about this issue and they told me they would get a repair at my cost. The fridge freezes all the produce, cant regulate the temperature. Never ever will we buy any Maytag product again. Who knows what’s going to happen next? Oh, and the paint is chipping off of the grates of the gas stove.

Maytag Glass top model #MER8600DHO. I bought it because it got good consumer reviews. This is supposed to be a self clean oven but the steam system in this model is not very effective. It doesnt clean the oven. Would never buy a range again with this oven cleaning system. I wanted to try a glass top stove but wish I hadnt. It is harder to clean and the glass scratches. I really dont like the self clean oven system in this stove - it flat out doesnt work and it takes a lot of elbow grease to clean the oven. The oven however seems true to temperature and does a good job. Overall I am Ok with this stove but wouldnt purchase a glass top again.

Our range and oven are reliable and durable. Easy to clean and have lasted a long time. I do not regret spending a little extra money to have an appliance that has lasted a long time. The oven heats up at a standard rate. The self clean function is very thorough. I have a white set. I was worried they would stain with your typical spills that come along with cooking. However, They clean very easily.

Turned the oven on, and it failed to light. A little while later, it started leaking gas into the house. Im lucky the house didnt explode!

Once again I purchased a maytag appliance. I was hesitant because of poor past experience. I bought a refrigerator, lasted 3 years, and a stove, a little better 4 years. When I went to buy a dishwasher at home depot, they assured me that maytag had improved their standards and now were more conscious of maintaining the quality of their products. Long story short, I bought the dishwasher in april of 2015 and now in october of 2015 the control panel is shut. I have requested a repair, but find this unacceptable as the life of appliances seems short at best. I am fearful this could be on going as I now am reading the customer reviews, and 90% of them have had this trouble more than once.

So we bought the whole Maytag kitchen appliance FZ (fingerprint resistant) series suite. That was such a mistake! Id give the part numbers but I think this applies to Maytag in general as it sounds like all of their appliances suck. Ours are 1½ year old and I already want new ones. Over $3,600 for junk. We knew it was no Viking or Sub Zero but didnt expect to flush $4k down the toilet either.The microwave is an over the range type and we have it vented to the outside of the house. The vent works like crap to remove the steam when you have a large pot of water boiling on the stove top. I can put the fan on high and barely any steam goes up the vent, most of it ends up soaking the microwave door to the point where I have to towel it off. The vent will hold up a paper towel so I know its pulling air but the location of the vent in relationship to the large front burners makes it useless. And the self cleaning is as others have already stated - A joke.We bought the fingerprint resistant SS and I would rather have the fingerprints than all of the scratches. Today, and this is no BS, I had a lottery ticket on the fridge under a magnet and I pulled the ticket because I wanted to check the numbers, well I slid the paper about 4 inches while it was still on the fridge under the magnet and now we have these fine scratches everywhere I did this. It wasnt the magnet because it has a felt backer on it, I took the paper off and slid the magnet all over the place, no scratching. I cant believe a piece of paper would even leave a mark at all. This is aside from some larger scratches that someone in the house must have used a feather duster on it or something.The French door fridge is loud and the ice maker is huge! The slide out basket in the freezer always gets cockeyed and stuck like its coming off the track. To line up the door tops you have to adjust the feet on the bottom of the fridge. I have to put ours out of level to get the door tops to line up, well this makes it look terrible in the cabinet space so you have to make a choice of what is uglier - thats just bad engineering. Our old fridge (GE) you could adjust the doors right on the bottom of the door. Its like they forgot this and said, Well you can just tip it one way or another to get them to line up, ya lets put that in the manual. The dishwasher sucks, plan on rinsing everything, even the silverware doesnt come clean. No its not our water.We are so disappointed in this brand which used to be considered very good, what the heck happened? Ship manufacturing over to China? And another thing, I highly doubt this is stainless steel. I know there is ferritic and martensitic stainless that are magnetic but Id bet all of my appliances that this is just regular carbon sheet steel with some coating on it to give a stainless steel look. All except for the range, that is different and doesnt scratch like the fridge, microwave, and dishwasher. Not sure why but probably has to do with the heat so they couldnt use this junk coating, just a guess though. Anyway it doesnt matter, all of the appliances are a complete waste of money. Poor design, poor performance, poor durability, pure junk!

My Maytag refrigerator, model number mff2557heb, serial number 10375839gv, was purchased in 5/2005. Two weeks ago, this refrigerator stopped working. I called the Maytag technician and then right away came to my house and find out it is the compressor that needs to be replaced. He told me to search if it is under warranty. I searched in the internet Maytag compressor warranty and I found it and then called the Maytag representative. I told them I have found in their website that compressor of this Maytag is covered for 10 years but labor is not included. Then they asked me to fax it. I faxed the copy on 6/20 and they responded on 6/22. He said they received the copy and he said, Yes, it is covered for 10 years but you will shoulder the labor. So to make the story short, this Maytag representative scheduled Friday, 6/29 for the Maytag technician to fix my refrigerator. My husband did not go to work yesterday, 6/29, Friday, so he will be home for this Maytag tech. Maytag tech came at about 2pm yesterday and when he confirmed that it is the compressor that is the problem, he asked for the warranty paper. And when my husband present the proof, the copy of their warranty coverage that came from the Maytag website, he refused to work with my refrigerator because he said the one in the internet is not valid. It is really upsetting because I faxed the copy of it to them on 6/20/12 and they honored it. Thats why they arranged the technician to come to my house and then my husband did not work for them to work with our refrigerator and then asking me $79 for just saying that it is not covered by the warranty. I even gave them the model number and the serial number of the refrigerator so they can verify if it is covered. He said yes 10 years warranty on the compressor. In fact, two employees that I have spoken to both agreed that it is 10 years coverage except for the supervisor named Rachel. Her employees agreed to 10 years based on the paper that I have faxed them and it came from their website and they dont want to honor it after they sent the technician to my house. Thank you so much for your time and for reading about my grievances against Maytag employees.

My four year old Maytag stove blew out the lower heating element in the oven. The model number is MER8880AW. I removed seven small screws to confirm what the problem was and remove the element. That is a short life span for a stove element. My wife checked our paperwork and thought it indicate the part was covered on the 10 year warranty. Called Maytag at 9 AM and went through the press numbers thing, being put on hold, call dropped, told they were not open twice, etc. Finally got a person to talk to at 2:45 pm. Yes the part is covered under warranty, but no they will not give me the part.A repairman must plug it in and put the seven screws back in. This will cost me a lot more than the $50 the part cost me at the local appliance store. 10 year warranty. Wow, WORTHLESS! There WILL NEVER BE another Maytag or Whirlpool in my house. Making a big deal out of their warranty when they are going to soak you bad for a simple install is just plain dishonest.

I bought Tapan gas stove last year, but all your ranges have a problem. Whenever we clean the range, it never goes straight stay up ,even when I bought from Lowes Store and I told them they said that defect from manufacturer. You have to correct your manufacturers defect, I want an answer as soon as possible. Thank you.

We bought Maytag dishwasher and Fridge and Whirlpool stove, the dishwasher, front panel came apart, the seal leak, the motor make a serious grinding noise, wheel on the interior racks were broken off easily. All of these parts will not be changed under the extended warranty by King & State, Whirlpool do not want to respond to our request for follow up. Neither is Leons Store where we bought these appliances. Only after 4 years of normal use.... Think about it! Kitchen Aid, Amana, Maytag, Whirlpool, latest Kenmore same products. BBB is not helping resolving these issues, their method is wait and see. Stay away from those companies. As Info: if you need to rinse by hand the dishes before setting them in the dishwasher...wash them much faster and better done.

We bought a Maytag appliance package when we built our house in 2015. So far the exchange Fan burned out in the fridge. The element burned out on the range. The wheels broke off inside the dishwasher on the racks inside and the outside of the white dishwasher is rusting worse than 1959 Edsel. 3.5 years old. Broken and rusty. I called and emailed Maytag customer service and all they say is it’s out of warranty and they’re sorry. Things break I get it but if they said on the box when I purchased it that it would rust in 3.5 years I would have looked at and purchased another brand. Beware of the cheaply made poor customer service of the new Maytag.

We bought a Maytag Gemini double oven in June 2007. It has been a problem from day one. It arrived with a damaged door. They reordered and replaced it. Through the next few months, I became very discouraged with the oven. I bake a good bit and was always used to an oven with fairly accurate temperature. This oven will not reach or sometimes just wont maintain a steady temperature. After a couple of service calls, I gave up. I now raise the temperature setting about 50-75 degrees higher that the recipe requires. Naturally, I dont always get the best results. However, that isnt the thing that really bothers me. These ovens have three ignitors. About every six months, one breaks. The cost is over $200.00 each time. The ovens/broiler are highly unreliable. After mixing up something or on an important holiday, one may find that the oven wont light. Theres no warning! It is simply gone. I will never again buy a Maytag! I called Maytag and questioned them about the lemon law. I was told that the same piece had to break three times in one year. That is crazy, when the entire thing doesnt and has never worked well.

I too am a victim of the faulty Control Panel that Maytag put on these dishwashers - Model # MDB7749SBM2. $149 for the part and another $149 for service call and labor - almost half the price of what I paid 2 years ago! Should have stuck with the 10 year old builder grade GE I had with the latch door and turn knob! I am in the market for a new stove and microwave - I will never buy another Maytag or Whirlpool product! When is Maytag going to make good to all the customers out there that have experienced the same issue? If yours breaks it is a very easy fix now that I know. You can order the part and it simply unplugs and plugs in the new one. All you have to do is take the door off and it is right there!

Maytag gas range model #MGR8670XS 1 - I would not recommend this range. We bought it new and when I used the self clean oven, it did not work. It took four months to get this resolved. I self cleaned again, and I had to clean the oven by hand. It did not clean very well at all. I wish I had my old oven back.

I love my gas stove. Mine is a five burner in white. Easy to clean and an accurate baking oven. Keeping the burner area clean IS a constant chore with a white surface. It would be lovely if the company made liners to catch the mess, but alas, I make my own with aluminum foil. This is an excellent stove and I’d buy it again! No buyers remorse.

Maytag Bravo XL - We bought the set about a year ago, after high recommendations from the salesman at Best Buy. This washer does not clean clothes - they come out with soap & spots & white stuff, even after I use the deep water or the extra rinse cycles. These cycles take well over an hour. When they are finally finished, my clothes are twisted into ropes that have to be unwound & taken apart before putting in the dryer. I hate to think what its doing to more delicate clothing, getting stretched & tied up like that. This washer is awful - cant wait to get a new one. The dryer isnt much better - cant believe a $900 dryer doesnt have a steam refresh cycle! And the controls are so touchy - if you actually push them, they dont work. If you lightly hover over the button & barely breathe on it, it does - very strange.

I purchased a dishwasher and stove from Home Depot. Stove has already been replaced twice because of faulty manufacturing and now the dishwasher, after 1 1/2 years no longer works due to the control panel. I called a repair representative of Whirlpool/Maytag and explained the circumstances. Their own customer service people indicate that it is cheaper to replace a product then it is to repair it. Shame on Maytag and Whirlpool that they move their companies to countries outside of the United States and they no longer stand behind their product. Shame on them that what use to be the best product around is no longer worth paper you print on. I will no longer purchase any product from Maytag, Whirlpool or Home Depot since they all seem to line their pockets from products they know wont last. One mouth is worth a thousand complaints and I plan on screaming from the rooftops!

I purchased the gas stove in June of 2012 from Home Depot, along with a Maytag microwave (Model MGR7662WB4). Home Depot installed both items. After trying to reach into the microwave about the stove, the knob would turn itself on with me brushing up against it. This happened several times, and one time the flame shot up and I almost got burned. The last time it happened, I did not realize that the knob was turned very slightly and gas was coming out of the burner for several hours. If it were not for a friend stopping over, I would not have considered the odor being from the stove. I assumed that the drains were probably backed up and started to add cleaners to the toilet bowls. I had to open the windows for several hours to get the smell out. So I called customer service 2 times. The first person said I would have to pay for the call if the problem was not Maytag and I said, “Forget it.” Then I went into Home Depot and the salesperson in there gave me another number to call for service. They came last Friday and said that he had seen at least 10-15 calls about this and since the unit was working as designed and no recalls, there was nothing they could do. “Just wait and see if a recall would be put into place and I would be on the list to fix it. In the meantime just keep the knobs off (which I was doing already out of fear).” My sister just bought a Whirlpool gas range this summer as well and asked if I could try her knob and it worked perfectly. Again I called CS and was told they could not send me those at no charge and that it would cancel out the warranty. So I asked her what I have to do before I or someone else gets injured and she said that until there was a recall, there was nothing they could do. I told her I was going to contact Consumer Report as well as Pam Zekman on Channel 2 news in Chicago. End of story; I still have the problem and no knobs on the new stove. Anything you can do to help please contact me, and thank you in advance.

Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.

I bought a Maytag Gas Range in January 2010. In January 2012, the wiring caught fire, and now, the oven is unusable. Maytag was not very helpful in our loss of money and product.

We purchased a Maytag convection oven less than a year ago! Today is the 3rd time the heat sensor has gone on it! I want a new stove! I am beyond disappointed with the business and the product! Have always bought Maytag! Rethinking it now!!!

Purchased my microwave in 2005 and seldom used it. However in the last few months, the halogen light which lights up the range surface has been flickering. When I asked an electrician doing other work around my house to repair it, he discovered that the halogen light is attached with a dual pin socket which is plastic. When the halogen light gets overheated (and halogen produces alight of heat) it melts the plastic. It has already melted some of the plastic socket. When it fails to operate, I will have to repair the light socket which will be very expensive or buy a new microwave. This microwave cost $800 or more because it offered convection cooking which I have seldom used.This is what is presumed quality appliance? Plus I added the cost of an extended warranty.

I did not purchase it. This range came with my home. The electric range works great. It is thorough and I dont have to worry about the gas being on and filling the house up. Electric may not be for everyone, but it is the way to go for me. I will look for similar if not the exact same make/model if a replacement is necessary. I dont mind spending a little extra to ensure the product will last. So many products dont last nowadays and it is sad. I am not an avid cooker, actually I tend to mess up a lot of food recipes but the electric range helps me to reduce the number of problems I run across with the durability and accountability of the product. It cooks throughout the entire dish/pan and I have never had a problem with the unit working properly, just the user not working properly. Haha.

The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.

We purchased the Maytag double oven 30 inch 5 burner, stainless steel, model MGT8885XS. Oven worked good for six weeks. The igniter broke in the bottom oven and when the third party non-Maytag repairman came out to fix it, he was unable to remove the bottom oven door. It is not flush and heat escapes when the bottom oven is on and it causes the top oven to get condensation. The repair man was directed from a technician from Whirlpool that he had to order a new seal and hinges. I dont want it fixed. I want a new one. I have called Customer Service for Whirlpool and the third party and the store in which I bought it from and everyone is pushing it off onto someone else. Customer service is poor and stated they will only fix the oven and will not send us a new oven. We sent our rebate in the mail which was to arrive within 8 weeks and we have yet to receive it. Very poor customer service. Glad I purchased the 4 year warranty. I will never buy Maytag again.

So far, so very good. This is the first time owning/using an electric oven. I just love my Maytag. It was affordable, especially since it was a combo sale with the over-head matching microwave from Home Depot. Two years later and it's as if I just purchased it. Wonderful, wonderful, wonderful.

We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.

Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay failed (and burned out bake element). Contacted service & parts dept and learned that repair would cost $100 for service visit and $413 to replace the control board. Only the $80 bake element is covered by the limited warranty. Wonderful oven if your hobby is appliance repair. After 2.5 years, it now functions better as a toilet than an oven.

Purchased this double oven back in 2012 and have had to have the control valves replaced twice because of them jamming and snapping. The burners are undersized for cooking and it takes forever to get water to a rolling boil. The broiler in the upper oven needs constant attention when using it because food cooks unevenly and burns quickly. The lower oven is great, convection is awesome. I have seen the Maytag repairman more from my stove than I have for any of the other appliances I owe combined. Maytag should stick to appliances that only use water.

First let me say I have used Maytag products for 46 years. A little over a year ago bought a new Maytag Centennial Washer (Model MVWC555DW) for a cousin which was responsible to looking after as he had been brain damaged since birth. Needless to say when I started having trouble with clothes not washing and having to bring to my home and wash was not satisfactory. This machine never worked right but until after the 1 year warranty could get by. Needless to say I will never buy another Maytag appliance but now have a Maytag washer/dryer, stove and dishwasher in my home. Maytag is Not the quality that is use to be. WOULD NOT RECOMMEND THIS MACHINE AND ALSO UNDERSTAND FROM LOWES THEY HAVE HAD A LOT OF TROUBLE WITH THIS MODEL.

My Maytag (MER7662XQ) oven has stopped working after barely 6 months of use. I filed a warranty-repair complaint and reported the error codes shown: F1 (faulty touchpad) and F3 (faulty temp sensor). Although Maytag promptly sent a repairman, he arrived without parts and left within 5 minutes without fixing anything. He said he would order parts. Whenever they were delivered to us, by mail, we should call again to schedule another repair. But he warned he was prohibited from coming out for another 7 days. So far, Ive been without an oven for almost 3 weeks and there has been no action or information. My calls to Maytag produced nothing, except confirmation they show the repair as open since they do not actually distribute parts, and the repairman is with an outside company. A terrible product and a worse service! I would not ever buy another Maytag product and recommend that no one else does either.

I purchased a Maytag Bravos XL Commercial Technology top loading washer, model # MVWB850YWO, in May 2012 and it was delivered in August 2012 due to a home purchase not being consummated. Anyway, I bought this washer and the matching dryer at Lowes and purchased a 4 year extended warranty with Lowes. This would cover me with a warranty through August 2017. I had some problems with the washer while under warranty and had it repaired at least twice. I have had, and still do, have a water leakage in the washer. The water when dispensing into the detergent compartment splashes over and you would think it would just go into the tub. Someway the water leaks down the inside of the washer and runs out onto the floor also causing rust to the inside of the front panel. The resolution was to turn the water pressure down on the supply lines. When this was done, the washer would quit running due to not enough water being dispersed into the drum. A replacement seal was installed and I still have the same problem. The repairmans final resolution was to put tape over half of the detergent dispenser to hold the water in the detergent dispenser and still allow me to put detergent in the dispenser. So, a towel is in front of the washer to soak up any leakage. Now, just 5 months after the extended warranty expired, the bearings under the wash tub are starting to roar during the spin cycle. I contacted Lowes service again and basically I am out of luck. The repair cost is expensive, the part and requires 2-3 hours of labor. I decided to chuck this washer and buy a new one. My wife found one that has an agitator, unfortunately another Maytag, and wants it as she has said the Bravos washer never seemed to get the clothes clean (due to not having an agitator). When checking online for references on a new washer and any recalls on my current washer, I discovered other Bravos XL owners having the same problem with the bearings in the tub. I contacted a local business to try and sell it to him for cheap and when I told him what was wrong with my washer his reply was, I have one just like it out back with the same problem. Dont need two problems. Cant even get rid of a Maytag washer due to it being junk. Many other reviews have listed problems with Maytag products especially since Whirlpool bought them. The Maytags of today are not your parents Maytag. Used to be the Maytag repairman sat around his office waiting for repair calls. This has changed considerably since Maytag sold out to Whirlpool. After doing some research, it seems Whirlpool has bought just about every company selling washers and dryers and are making them as a disposable item. I would advise not purchasing any product that is under the Whirlpool corporate umbrella as I feel whatever they buy, even a superior product like Maytag, they cheapen the product and try to benefit from the name, as in the case with Maytag. So, no more Maytag or Whirlpool products for me until they have proven they can build a quality product once again. Hello GE!!!!

Purchased my Maytag range/oven 14 years ago and it still works to this day. I had to replace both oven heating elements. I am a do it yourselfer, took me less than 5min to replace both. The cook top is easy to clean. As long as you take care of it, it should last you a long time.

I purchased a Maytag Gemini April 22 2017 and I am very unhappy with it. The ovens are not working properly. I have thrown away so much food because the ovens won’t hold temperature. The display says it’s the temp. I set it but the temp keeps dropping and rising causing the bottom and top to burn and inside not to cook. Both ovens are doing it. Had a repairman come day before Christmas. He said there is nothing wrong. He said set temp, when preheat beep goes off wait 15 minutes for it to cycle then insert food. I tried this Christmas Day. Oven is still not working and again I threw away more food. I am so disappointed in Maytag. Serviceman is set up again to come out next week. I think I got a lemon. Please. I think they should replace the whole range. It’s not fair. I paid so much for this range and can’t use it.

Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.

Absolutely the worst experience ever. The repair people that were sent to address the problem were great but the Maytag people did not care. I bought a new electric convection oven, the convection never worked. The repair people came out several times and checked and adjusted to try to fix the issues but the oven is totally inconsistent. Even the repair people thought I should have gotten a better response from Maytag! Maytag just said that I had a repair but not replace warranty - of course the warranty period is over now. I had trouble from the beginning, I would never buy another Maytag product. I thought that a company that supposedly has a great reputation would care more about their customer.

I wish I had researched high efficiency washers before buying because of a name we trusted implicitly. Our washer does not get our clothes clean & cleaning it with Affresh is not enough. I have never had to work so hard at getting clothes clean! Towels smell musty, stinky. My husbands sweaty workout & gardening clothes smell worse, even with subsequent washes & his shirts have white spots from the detergent not even being washed out. The rinse cycle water just washes out the bottom of the machine while the clothes are plastered against the side of the machine. I do not wash my husbands clothes with anyone elses or it all smells and if he washes them twice, they still have that odor that comes from being dank. Even if I stop the washer to arrange the clothes on the bottom so they will get rinsed properly (gotta wait two hours for a load to finish) I have bought every HE laundry detergent on the market, every odor remover, vinegar, baking soda, bleach. For a year Ive been chasing my tail to do the dance that I never had to do with a top loader agitator Maytag that we had for 7 years and never had to clean once, but used unscented detergent that got the worst smells and stains out without much thought. Even reviews that I read about their amended top loader with an agitator are not very good.

I purchased range in January of 2011. I have had the top replaced and still it looks bad. Every time I use a burner, even if boiling water, I need to use the razor scraper to clean the burner. I’m very dissatisfied. We used to say we would buy nothing but Maytag but not anymore. Tell anyone who will listen how much I hate this stove. Oven does not cook properly, burns most everything I bake no matter if I lower the temp and time!

18 month old range did not shut off although it showed off on the cancel page. $800 down the toilet. Maytag had the guts to charge $100 to troubleshoot plus parts and labor. I will donate it to scrap metal. Company does not give a rats behind. DO NOT BUY MAYTAG.

In 2013, $1850.00 I purchased a Maytag double oven, $700.00 Maytag dishwasher, and a Maytag refrigerator for $2200.00. I have had nothing but problems with all of them.... The oven locked up on me had to call a repairman to fix it. Ive had to replace the control panel on the dishwasher... And the refrigerator!! (WHAT A NIGHTMARE) In 2013 just received the appliance they had to install a heater in the ice maker because there was condensation. 2014, Refrigerator dead.. Repairman had to replace interface and control board.. 2017, Icemaker crashes and had to be replaced... 2020, Now here we are again Ice maker crashed again! (JUNK). My wife told me that she has had nothing but good luck with Maytag appliances... Never again.

When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.

I bought my maytag stove model MGR7662WS on January 30, 2011 and have had it serviced 3 times... same problem. I set oven to 350 degrees, put food in oven and later check on food only to find the temperature reads 350 but the oven is cold. Food is not cooked and it smells like gas. I turn it off and turn it back on and it does not turn on most of the time. Service guy keeps replacing parts and says he will replace the same part he just replaced last week. He says sometimes the part comes out defective. I think the stove is defective and I have thrown away so much food because it does not finish cooking and smells like gas. Its so frustrating because my Thanksgiving was ruined two years in a row due to turkey not cooking.

I own my oven for 10 years. It still looks brand new. The bottom oven went out and they do not sell the replacement parts anymore. I think its terrible that I had to go and buy a new oven when mine still looks brand new.

I bought this washer (Maytag HE) almost a year ago, and if I could redo my choice, I would not choose this machine. There is no separate spin cycle. Often items are left with quite a bit of water in at the end of the wash cycle (often literally dripping as you transfer to the dryer), and you cant just rearrange them in the washer and then spin again. The only option on the washer is to both rinse and spin, which almost never helps get out more water. So you then have a heavy load in the dryer, much longer dryer time, and higher utility bills to get some loads dry, especially bath towels, sheets, jeans, etc. The washer is large capacity, but if you fill it more than 1/2 to 2/3 full (depending on the heaviness of your items) the spin cycle definitely will not get nearly enough water out of the clothes. The lid on the washer is SLOPED!The most ridiculous design I have ever seen for a washer, everything you set on top, even for a moment - laundry detergent, folded clothes, wet clothes - ends up on the floor. And the lack of agitator means at the end of the cycle, some loads that contain a sheet or any large flat item (tablecloth, etc.) the rest of the items are captured below the larger flat item that is over them like a mushroom cap. You cant tell how long the items have been like that in the washer, but its hard to imagine they are getting properly cleaned and rinsed. You absolutely cannot use powder stain removers, especially OxiClean, unless you are using the oxi cycle (much longer than regular cycle) because with any other cycle you will have white cloudy patches on all your clothes and items where the powder dissolved in the water but did not rinse out. You have to manually scrub them out, as putting these items through another wash cycle does not remove all the spots.

Great stove for the price. The oven bakes good, the self-cleaning oven is awesome, the top is easy to clean up and regulating the temperature is so easy.

I have Maytag Model MGT8885XS03 Gas Range. I bought it in Nov 2013. The surface burner valves, which regulate the gas flow, are a bad design. One valve got stuck and needed replacement within first 13 month. Then another valve got stuck about a year ago and the third one got stuck today Nov 19. So far I spent $400.00, just for 2 of them and the last one has not being replaced yet. This is a safety issue, because it always happen when the stove is on and will not turn off. I need Maytag to replace my stove because I am afraid this will burn my house down. I bought Maytag because they always advertise as quality product, and now I have to live with the nightmare of burning my house down.

The Aqua lift cleaning system is a complete joke. Have had to replace oven light bulb 6 times in 11 months. Control panel is completely discolored. Expected far more from a Maytag product.

My $1,500 Maytag double oven Gemini has been trouble from the get go. 1st, trying to broil something cannot be adjusted. It sits 3 to 4 from the fire & there is no 2nd shelf. The control knobs sit on top of the stove & its easy to burn them when cooking. The broiler has always smelled like its leaking gas. Plus, the bottom oven stopped working & we had to get it repaired. The last straw was when the control board went out. We arent even going to try to repair, just going to buy a new stove. No Maytag!

We purchased all new Maytag appliances when we built our house. So far, the stove/oven has quit working and been repaired 3 times; its always the ignitor. The dishwasher has been fixed twice. The washer no longer spins out as it should. The refrigerator and dryer so far have run okay. I am definitely going to change brands with my new appliances. I will not purchase Maytag again. Its not what it used to be. I will do without oven this time, until I can buy a new one. Also, the dishwasher door has had problems from day 1, and now, it will not close at all. It seems like its off the hinge. Definitely, its not the Maytag of years ago.

I purchased all Maytag products for my new home three years age. The dishwasher stopped working 13 months after we purchased it. Since the home was under renovations for the first month, we only actually used it for 12 months. When I called Maytag, they told me that it was either the control panel or mother board and that they could not do anything because the warranty was only for 1 year... and didnt offer me anything to make good on this...NOW three years later, my microwave is displaying error code SE.. control panel is bad. Now I have not had a working dishwasher for two years and this just added salt to my wound. I called Maytag furious that this keeps happening with new products. The only thing they would offer to do is for me to purchase an extended warranty at $350.00 and they would have a repair guy fix the microwave. A brand new microwave would cost the same thing???? They flat out told me that there was nothing that they would do for me, and that they were not going to fix it for free.I filed a complaint with them and never heard back from anyone at Maytag. It seems strange that the control panels craps out within one to three years on two of the four Maytag products I purchased. I WILL NEVER BUY MAYTAG AGAIN... I went back to Home Depot and told them that MAYTAG has LOST me as a customer and that I purchased 4 major appliances from them and two stopped working with in 1 to 3 years. Home Depot was shocked and gave me $100.00 towards a new dishwasher. And I did not buy a Maytag.... I still do not have a working microwave... But when I do have the money to replace it, it will not be MAYTAG. Looking online, I notice a lot of the same complaints about Maytags control panels...... Could it be a scam on Maytags part???

I owned my double oven Maytag Gemini for 14 months and I was absolutely satisfied with it. I was running a cleaning mode on the bottom oven and the lock froze. I have tried everything with it to unfreeze it, including the suggestions offered on the internet. I havent been able to do it on my own and I cannot afford to hire a repairman. I called the help line offered by Maytag (after waiting for 32 minutes), the representative actually laughed at me when he found out it was past the 12-month warranty. Though this laugh may be unusual, I feel it is very indicative of the way Maytag handles any problems; Maytag doesnt stand behind their items, they are now built shoddily and they could really care less about retaining their customer base.

I purchased a Maytag gas range about five years ago. After about two months, I noticed that the paint on the burner grates was flaking off. I called the company and they told me it was cosmetic. I have since bought two sets of replacement grates. I call the newest ones my dress grates, which I put on the stove when I am having company. I use the damaged ones for everyday cooking. Last year, the panel flashed. It locks constantly. And often, the door would not open, unless we pulled the stove away from the wall, unplugged it, and that cleared the computer. So, after months of unsuccessful door openings, the handle finally fell off completely. And the door locks whenever the oven is turned on. You have to finish your cooking, press cancel, and wait until the oven cools off, and then it will unlock. I have tried pushing aluminum foil into the latch hole on the door but have not been successful. Sometimes I just put a spoon in the door to keep it ajar while cooking. This cant be energy efficient. Of course, it is out of warranty. I saw a similar complaint about the burner grates. Also, the paint has chipped in several places on the cook top and the disks are all chipped. I am never ever going to buy a Maytag product. Oh, by the way, I called a repairman. I paid $65 for him to tell me that to replace the lock mechanism and the door handle, it would be $400. I can buy a new stove for that, but not a Maytag.

We purchased a complete, upper-end Maytag kitchen package from Lowes. So far, the MMV5208WS microwave has gone out 3 times; it was the magnetron all 3 times. The last time was a few weeks after the warranty ran out. After a lot of discussions with Lowes management, they then took it back and gave me choice of any brand. We picked a Samsung and have had no problems so far.As for the MDB8859AWS dishwasher, it was just stuck under the counter for the first 6 months of its life, because we were in the middle of a remodel and it wasnt plumbed in yet. Once we got it working, my wife loved it. Weve used it maybe 40-50 times since she was still hand-washing small sink-loads of dishes. A month or so out of warranty, it went out. There were no lights on the keypad and everything was dead. We thought it was the main control board, but it wasnt. Next, I tried the keypad, because Ive read many posts about these 2 things seeming to always go out on these models. I still have the fridge and stove, and hopefully they fare better than the microwave and dishwasher.What kills me is when I look at my old Maytag dishwasher and Samsung counter top microwave in the garage; both 15-20 years old and still worked just fine after getting replaced. It has never had a repair of any kind. I went out and spent $639.00 (it was on sale, the regular price was $799) on a ** dishwasher and it didnt even last a year. The microwave was close to $400, and it was on sale. I think my old Samsung microwave cost $79.99 when I bought it. You used to get what you paid for!

Maytag calls peeling paint a cosmetic issue. With a convection oven it could be a toxicity issue. Waiting for an answer to my question as the fan blows the peeling paint onto anything that is not covered. Dont put foil on the bottom as this compromises the paint due to design. Truly sorry to have purchased Maytag as this line is not the Maytag we grew up with! Old school ovens and products had the quality or workmanship to last.

We bought this range (model MER8700DS 1) March 25, 2015. Manual states when you use the oven first few times odor or smoke may happen and is normal. It also tells you this is not harmful but remove birds to another room because the fumes can kill them. Noxious fumes? Forget about the birds! Had to open up the whole house and go outside. Burned my eyes, throat and lungs. Day after day, repeatedly turned temp up to 400 trying to burn off what we thought might be a coating. No luck.Maytag got very concerned when I explained about the noxious fumes and had someone come out right away. Tech took it apart. He removed bottom (screwed in) plate that covers the bottom heating element. That plate gives the added ability to have 3 racks and make full use of the 6.3 cubic ft. capacity. Under the plate we found bits of insulation. We think that is what we smelt as it burnt up. He couldnt smell anything when he had it up to 400. So off he went thinking problem solved. Well, it still stinks. We will have Home Depot take it back. Oven takes forever to come to temp which we read in many complaints but thought thats minor. Dont know what oven to get instead since Whirlpool makes so many brand names. And other brands all seem to have their own problems.