Brand New 2019 Model 465 Washer and like others are saying is a piece of junk as they do not fill the drum with enough water even on the Deep Water fill option. The laundry does not circulate and nothing gets clean. Maytag is really poorly designed and manufactured these days and a complete Rip Off!

Purchased a Maytag based on previous models that worked. Now when I do a load of wash, no matter how large or small, the clothes are still wet after the full spin cycle is finished. This has been going on for a few months. There are only two adults so the machine is not in constant use. We have had the machine 9 years and frankly would never buy Maytag again.

Maytag Centennial - It came with the house. I think its a line made special for rent-to-own kind of places. I cannot stand the washer. It will not take fabric softener unless its in the ball and if you use extra rinse you dont get to use fab softener at all. (I like liquid fab softener on some things). Why it doesnt have a dispenser is beyond me. And the bleach dispenser is poorly designed, too close to the tub and splashes every time. Ive had this six months and would get rid of it in a heartbeat if I could afford to. Plus it snags towels. The washer is crap. And its a Maytag. I wish it would break so I could justify buying one that has some decent features like fab soft dispenser, bleach dispenser that doesnt splash, drum that doesnt snag.

Maytag MVW823OHC SLATE washing machine, $1050 plus warranty $169.95 on 05/27/21 not delivered until 06/25/21, error code on 09/19/21. It is 11/03/21, machine is not working and no part available. Sad.

Purchased this washer at the end of August and it was delivered the first week of September. On September 27th the rubber seal around the door somehow got tangled in with a shirt and was ripped off (absolutely no idea how that even could have happened) and spilled water all over the floor. I called Maytag on Sept 27 and they had a tech out here by October 2nd which was great. However, even though I had told them the problem and that the rubber seal was damaged the tech didnt bring one when he came. I had to call them last week to find out what was going on - they had the tech call me and he said that the part had just shipped and he should have it by next week - Today, I had to call again as there was no follow-up from the tech and was told that hopefully the tech will come on October 21st once he gets the part as he hasnt received it yet. I regret purchasing Maytag, as I had heard they had better service (local techs/parts warehouses) than LG or Samsung but that doesnt appear to be the case. 3 Weeks to repair a $1400 washer that I used for about 4 weeks is unacceptable. On top of the inconvenience Ive had to spend $40+ dollars a week at a laundry mat, plus waste my time. One star service.

I bought my Maytag Bravos top load washer from Home Depot. In one year. I had the Maytag warranty people out three or four times. The warranty ran out and I purchased an extended warranty from A&E. I have had them out at least five times.I called Maytag and they told me since that I didn’t get the extended warranty from them, that there was nothing they could do for me. I explained to them that this washer cost me over $900 and that I have had numerous repairs on the washer, in which the warranties cost me over $400 so far.How much do I have to keep paying for this lemon? Maytag will not do anything about it! This goes to show you that paying top dollar for a washer does not guarantee you will have a good product. In this economy we can’t afford for this to happen. This is a very bad product and Maytag will not stand behind their own products, but they are willing to charge the consumer high dollar for them. This is a disgrace!

This product has cost us thousands of dollars in clothing!!!!!! We have a lot of pictures to prove this!!!! Greg Mackie Major Appliance does NOT back this product or US the consumer!!! We have bought THREE households of products from this distributor & they have NOT backed any of the products that they have sold us, or given us Any discount for repeat business or loyalty and have NOT Supported us in any way whatsoever!!!! We have spent thousands of dollars and have had NO compassion or support whatsoever!!!!!! We expect a full refund for this Failure of YOUR product & a NEW Machine that will CLEAN our clothing & NOT DESTROY it!!!!!! Very Disappointed in this Product!!!!!! We Will NOT purchase another product from Your Company or from this Distributor unless YOU make a conscience decision to make this situation Right!!!!! We Will Spread the Word about your Failure of a product & detour business from YOU & YOUR Distributor!!!!!! We have numerous other photos to share with consumers of how YOUR product has destroyed our clothing!!!!!

I have had a Maytag Bravo Model MVWX500XW0. Bought less than 3 yrs ago for over $550. Four days ago, the drum would not turn during wash or spin. It would act like it was going to turn but then the door lock lid kept flashing. Today Maytag repairman came by and put in a new lock circuit. Instead of fixing the problem, it made it worse. The washer started making rapid clicking sounds and finally the lid lock stopped working altogether. The repairman could not get his computer to even do a diagnostic. Instead he calls his boss who says it must be the motherboard, a $300 part. My research indicates that Maytag almost always says replace motherboard and customers find that doesnt work either. Ive never had a washer last less than 10 years. Three years for a high-priced washer is mind boggling. Ive also never had a repairman make things worse by installing new part but that happened. I will never buy a Maytag product again, even if its owned by Whirlpool, which used to be a name you could count on.

I purchased a Maytag washer on 7/23/11 from HHGregg. The salesperson told us they would highly recommend the new (HE) washer and said that everyone will start selling these only. So I bought your Maytag HE washer Centennial commercial brand. My complaint is my clothes dont seem to get clean. I have started putting less clothes in each load to see if that would help and it does not seem to help. When my clothes still come out smelling like my perfume and there are dry spots on my clothes, this tells me my clothes are not getting cleaned. I also have very sensitive skin. If my clothes were not rinsed good enough, I itch very bad. I called the store I bought this at and the salesperson I spoke with also said there were other complaints about HE washers. I wish I would have never bought a (HE) washer.

I bought the machine at Lowes. It was cheaper than the regular old agitator washers which should have been a clue. I like the old agitator washers that fill as you put in the clothes. Lowes installed it, turned it on and did not seem to care that although water should have been entering washer, none did. They rushed out. Ok, my water to the washer was bad so it was a simple plumbing fix. Less than 1 year the machine was full of water and would not agitate, spin, drain or anything. It sat full of water. My brother looked at it, fixed the hose that was no longer attached and it worked! Yeah for 1 year almost when again the belt came off, fixed again. Trying to find correct belt is starting to annoy me. I want to take it and dump it. It looks pretty but is nothing but a piece of crap. Maytag, shame on you!!!!

I bought my washer in 2016 and now it’s broke again. This is the fourth time! I’ve gone everything to take care of this and it’s a lemon! I will never buy Maytag again. I want to buy USA products but four times for repairs in three years is way too many. I guess it doesn’t matter what name is on it. My last washer was a GE and was still running after 15 yrs when I bought this one. Not one repair ever made on it! I’m telling everyone to stay away from maytag.

Although we have always had Maytags, this was the first time we purchased a front load washer. The Maytag Neptune washer smells and your clothes stink. We have purchased the most expensive laundry products, washed and rewashed clothes and have no other recourse but to buy new machines again. We will not be purchasing Maytag or Whirlpool. I would give it a minus 5 stars.

I bought a new Maytag washer 1 year ago. It does not do a good job of washing the clothes. I have tried to contact customer service but what a waste of time that has been. I would never buy another MAYTAG washer again. This is after owning an older style Maytag for 25 years that I never had one problem with until it wore out. They are now junk. I bought at Leons. Would be very careful of buying there again as they were also no help with this washer not working properly.

I have recently purchased a washing machine. Within the first week I was calling a repair person to fix it. I HATE this machine, and I dont think that its fair that I get stuck with it because of the way it was made. I have to constantly redo the load because it doesnt drain and rinse. When the load is done the clothes are still soaked. I dont understand how technology can go backwards when it comes to washing clothes. SOOO DISAPPOINTED!!!

I purchased a Maytag Bravo XL from Lowes. Ive had nothing but trouble with it since day 1. I called Lowes and they said the hose that was placed on it was the wrong hose because I cannot use the the BULKY Cycle. Its easily to off balance and shakes the house. Im continuously having to restart it, it just stops and blinks without any codes showing, on all cycles. I paid $1,000.00 for this washer and will not purchase another Washer with sensors. The life span of the digital washers without agitators are maybe up to 3 years, if that. My last washer was a Whirlpool Cabrio Top Loader and it did the same thing. No More for this mom of three children, the older generation of Washers lasted TEN years or more!!!

Just dont get clothes clean like the old agitators. Doesnt matter what brand you decide to get I guess. Had Samsung front loader before and was disappointed in that brand as well. Thought them both to be good buys... But miss my really washed clothes!

Ive always loved Maytag but this centennial makes grinding noise and doesnt wash clothes well. Even on largest setting the drum never fills all the way up with water. It adds water 8 times during wash cycle only to immediately go to drain after last add. Ive only had for approx 4 years and the 10yr warranty only covers motor and basket so be sure to understand your warranties.

I purchased this washing machine from Home Depot in 2012. I am amazed that it lasted this long after reading the reviews on here. It will not drain water, it will not spin. I see many customers bought the same washer and are having multiple issues. When will Maytag recall these machines? Overpriced and unfair to consumers to sell something that is broken or not reliable.

I was repairing this Maytag Maxima washer and was almost electrocuted. I simply grabbed the wrong screws which were too long for the door switch, one screw went through into the open/close switch and contacted voltage, thus causing a direct short to the chassis and me. It also damaged my control board (the most expensive one in the industry), now Im out an extra $220 because Whirlpool made an engineering error. A screw should not be located so close (millimeters) to a voltage source where a simple mindless mistake could cause electrocution and possibly death. As for the washers operation, the drain pump failed after just two years, it sometimes leaks water out the front because debris gets into the boot drain back holes. It smells like mildew even though we leave the door open, my clothes stink, Affresh is costly and really doesnt help much. It does a decent job of cleaning, not as good as the old top loaders but it saves water. I think next tax return time this machine goes up for sale and we get a better machine.

On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.

I have a 2-year-and-5-day-old frontloader washing machine. The bearing and axle broke. The repair is over $500.00. It appears to be a known problem, as Maytag knew exactly what was wrong from the description of the noise it makes. They knew all the parts that would be needed. They would send the parts but not help with the labor. Evidently, it is a two-person job requiring several hours. They are not consumer-friendly and do not seem to care that the company reputation is going bad fast.

Maytag Appliances - biggest rip off ever! Home Depot needs to stop carrying Maytag appliances. I purchased a Maytag washer Type 832-A, Model number MHWE200XW00, Serial number HL11990545 in May, 2011 from Home Depot. After just three years it flooded my laundry room. Home Depot couldnt help me, and Maytag Customer Service tried to really rip me off.I called Home Depot, asked why they continued to carry a product they knew had terrible complaints and all they could tell me was they are sorry I am unhappy with my washer, then gave me Maytags customer service number. I called Maytag - first the guy tried to sell me a $400 extended warranty package - total rip off. Maytag should be ashamed, then said he couldnt help because it was past the time period. There is no telling how many people they are ripping off with that little deal. Consumer Affairs should be all over this. So then he offered to get a Maytag repairman to come to my house, but couldnt tell me how much the diagnostic visit would cost or anything else. He was worthless.I hired a local repair person to come to my home, the part is $140, its the tub seal, weak and flimsy - has a giant hole. I only wash clothes and towels, nothing else. My local guy is cutting me a deal on the labor, still going to be $200. Maytag isnt what they used to be and I will never, ever purchase another product from them again, ever. And I would suggest you dont either. Maytag appliances only last a couple years at the most, and its customer service is horrid.

This is the worse washer... As many other have complained I have the same problems. This washer it will not fill with water ever. It doesn’t rinse clothes or clean them as I’m use to the old washers doing. From day one I noticed the water does not fill in the tub and wondered how can the clothes be getting cleaned properly. Getting a F51 code and after going on YouTube and checking for problems it seems to say the same code after it works for a bit. This is the worse appliance I have ever purchased. I am so frustrated and will never purchase a Maytag anything again. Never did in the past up to this one and never will after this one.

Bravos MCT maytag commercial technology washer - Bought this washer a year ago. Will not complete cycles. Will not agitate. Never buy Maytag.

I purchased Maytag washer, as it was rated the best of the best at the store. First of all, Delicates cycle washes exactly like Normal. All my sweaters got ruined as the agitation is VERY HARD. I dont think the manufacture even knows what that cycle means! Absolutely awful! Theres no difference between Delicates and any other cycle!Second, Deep fill cycle. If you select off on that cycle the clothes get hardly damp. HOW can you wash hardly damp clothes???? If you go with Deep fill, the washer is supposed to weigh your laundry 1st and ONLY pour the water according to the weight. Well.... you can put only 5 small items and the washer fills all the way to the top! What the hell is this???? How can few items fill such a ginormous washer???? It doesnt work! Im so pissed and want this washer out of my laundry room!

Save money. I have always had Maytag & loved them until I bought the Bravos xl top load washer. The salesperson insisted it was a large capacity energy efficient w/ great maintenance record -- greatly misleading. The water level does not rise enough to effectively clean or rinse so clothes do not get cleaned or detergent doesnt rinse out thus allowing only 2 to 3 towels or jeans to wash per load. Such ineffective cleaning cycles create the ongoing need for loads to be rewashed and be extremely small, yielding credence to other consumers’ accusations of being mislead and false advertising of xl capacity. As such, it takes hours to wash a family of threes clothes. The machine shakes like crazy and clothes get ruined as they get twisted and tangled into each other ripping, tearing, misshaping and ruining them.

This is the absolutely worse washer I have ever owned! My clothes actually come out dirtier after they are washed. It leaves white stains on clothes that I have to scrub out by hand. Maytag you should be ashamed of yourselves for coming out with a washer like this. It takes me 2 or 3 times to wash clothes and I have to use the power wash, extra rinse, and maximum clean setting to even come close to cleaning. It is cheaper to take my clothes to the dry cleaner now than use the washer. I called Maytag numerous times, and they said that they will charge for a service call unless there is actually a mechanical issues. They will not honor repairing the machine if it does not wash clean. I will definitely NOT recommend this washer.

My Neptune washing machine does not drain or spin. It keeps going unbalanced. I am told that I used the wrong detergent. The machine takes a whole day to wash a small load of clothes and then never finishes. Clothes and towels are constantly being ripped and torn. This Maytag product is inferior and we have paid a lot of money for this product that does not work. Repairs to this product are not advised, we have been told that we just need to buy a new one again. This is poor service and poor advice.

Dark clothes are left with residue on them, have to run another rinse cycle to get them clean. Been having this problem since we first got the machine. Anyone else having this problem or got a solution to fix it?

First I do like the fact that it spins at such a high speed that the water is mostly gone, and that is the good news. I do like that it uses less water but when washing any dark colored clothes there are dirt or scum like marks where the clothes may have been folded or twisted in knots which I also do not like. I have cleaned machine but this started when new. Drying doesnt get rid of those scum marks either. I never had this problem with my old full fill machine. I have used more detergent and less HE of course in both liquid and powder. Any suggestions?

Bravos XL - This machine purchased in 2014 at Home Depot service plan, needed major repairs just over a year old. Tech working on this machine replaced the whole tub assy after Maytag want to just do the cheap repair and just do a bearing kit. Reading online all the hundreds and hundreds of the same complains Maytag has done nothing in good faith to replace these junk washers!! My washer is now leaking under the washer less than a year after the last repair!! My good friend purchased the same machine and has had the same issues and his has been down for weeks because the poor service person from Maytag service broke some of the new parts! Now the washer is leaking again. WHAT can be done. This not right!!! Public needs to be warned about these flawed machines and Home Depot is still promoting these Junk machines!!!

Has had problems with machine being off-balance and clothes getting clean. 3 years and now the machine is broken. Too costly to get repaired. Warranty only covers very specific things. Have had Maytags repair person come out and he did not access the problem properly. What a waste of time and money! Says it needs a very expensive part which with labor and parts cost almost as much as machine.

Maytag washer mvwc565fw: You have heard about how noisy they are & dont fill up enough water unless you set it on deep water wash. I cant get the right water temp. Its cold, cold warm. No hot at all. Sorry I ever bought the piece of junk. Only have had it a month too. The last washer I had it at least lasted 4 years. Wouldnt recommend it to my worst enemy.

Our problem started when the control lock button locked itself on. Called Maytag and told it wasnt covered by warranty but they did walk us through resetting the power and it fixed the problem until we ran the next load. Now when you try and set it, the rinse only light comes on. Bought the Maytag because I always believed them to be dependable - wrong!! I had a basic model Whirlpool running for a family of 5 for 25 years prior to this Maytag without ever having to call a repair person. Maytag wont deal with the issue so I would recommend to anyone else having any issues with unreliable appliances to do what I am doing - boycotting Maytag!!

Purchased washer in 2015, worked pretty good for 4 years. In 2019 belt, support rods, and control board replaced. In 2020 clutch, pulleys, and suspension replaced, waiting for service technician to replace transmission later this week. I purchased extended warranty thru Lowes, glad I did as the machine literally jumps in the air during spin cycle. Lowes stated I needed 4 repair visits to place a claim for replacement! Machine will not spin properly on high speed. Luckily I have a spare machine in the garage to use while I waited for repairs to be made. However, nothing seems to be correcting the problem. Very disappointed in the Maytag washer.

I have owned my Maytag Bravo Series less than a year. After 4 repair calls, I called again. The service department was rude and hung up on me. He accused me of destroying the washer on purpose. They are the worst company I have ever dealt with. DO NOT BUY Maytag products ever.

We purchased a Maytag MVWB765FW top load washer with agitator to replace a Whirlpool with premature gear case problems (less than 3 years old). Was partially sold by the attractive metal label that says 10 YEAR limited warranty. It is now less than 2 years old and the Maytag selected repairman just diagnosed a failing transmission and of course advised us this is not covered by the warranty. Cost to repair—$ 600. About as close to false advertising as I have seen.I can’t believe that this company would sell such crap and not stand behind their products! But after seeing all these other complaints I believe it now. I bought both washers from Nebraska Furniture Mart and I realize they only sell the appliances but I plan to inform them that if they continue to handle Whirlpool and Maytag products they will never sell another appliance to me or to anyone else I can influence to not buy from them. We as consumers are almost powerless against these manufacturers but if we can influence the stores we buy from, just maybe we will see some improvement.

Water saver feature is horrible. Never enough water. Doesnt get anything clean, even if you soak it overnight. I am buying a new washer and it wont be a Maytag.

We bought 10 18-lb washers about a year ago. They are a maintenance nightmare. For example on June 5 7 out of 10 machine were out of service. One has been down since Jan 20 and the others for various lengths of time. The guarantee for these machines has been misleading since the parts for repair are never available. We are losing business and money because of the Maytag failure to provide equipment that operates as advertised. We need help now.

Not only did I buy a Maytag washer for the brand name and trusted longevity, but because they were always a good product in the past. When my Maytag EZ-Epic washer drum failed after only owning it for two years, there was no effort made by any associate to cover this under any sort of warranty at all. To replace this part, I was quoted so much money that I could go out and buy a brand new one for the cost of the repair for this faulty part. I am extremely dissatisfied with the way I was treated because the so called product was out of warranty and I will never buy a Maytag product again. Shame on Maytag for ever selling off to such a fraudster of a company.

Maytag Top-loading washer MVWP475EWO - I just want to comment on how engineers have made our washing machines worse instead of better. I had to replace my Whirlpool Cabrio washing machine - and did try a new one of that brand, but had the dealer take it back. It had so little water when it ran and was a piece of junk. Anyway, replaced it with the Maytag and it too has the water saving feature (which I understand all of them do) but I have to put it on the bulky setting all the time to even get the water to at least cover the clothes. The clothes just barely, if at all, actually move! They sort of rotate a little at a very slow speed. Boy, maybe this was the time to try a front loader so the clothes at least moved a little in the machine! I am so disappointed in how all the machines are manufactured now. One dealer told me I would like the Speed Queen, but it would take five weeks to get one. Thought this Maytag might do the trick, but now Im stuck with it anyway. It does not spin the clothes out nearly so well as my old Cabrio did. The clothes are pretty wet! So, another fine engineering feature. I wish the engineers would be the ones that actually did some laundry so they would see how bad the machines are. My daughter has three young boys and theres no way this would clean the clothes for her. I told her she should be glad her machine is still working. The dealer was very nice about it when I returned the other one, but it seems all the machines arent really made to clean clothes anymore.

We (husband and wife only - no kids) had our Maytag washer for 4.5 years and around year 3, the control panel would need to be reset by unplugging it and plugging it back in. That alone was an inconvenience. This time, the Control Loc light is lit and will not go out despite using all troubleshooting suggestions listed in the guide so the washer is not usable. 10 year warranty covers the drum. I say that is like getting a warranty on tires and when one goes flat, you are told it only covers the hubcap. I can only rate the unit as garbage. Model is 5500, front load. So much for Made in the USA.

We purchased a front-load Maytag washing machine (Model MHW3505FW1) two years ago this month. When the machine is empty, we always leave to door open. We dont allow clothes to stay in it for long, never for more than a day (the load is usually changed as soon as the cycle is over). Right now, the rubber seal on the front has tons of black mold on it, and when I lift the seal to look underneath, its way worse. There have been many problems like this reported on front-loaders. Wish Id known! Maytag will not send a replacement seal.

1st service call about 2 years after we got it. Put around $200 in it. Now broke down again. Service tech quoted $475.00 to fix it. So it was basically totaled after around 6 years. Nightmare kept getting LD (long drain) code. After hours of research I finally called service. Would not drain so I had to wring out a whole load of laundry and bail out the water by hand. Miserable experience!

This Maytag bravo washing machine is the worst ever machine I have owned. I bought it new, and shortly after the 1 year warranty expired, I started having problems with it. I had a repairman come out. All he did was take out the trouble shooting guide, press a code, and wait. The machine told him that each function worked. Even though it did not work properly. He hid the trouble shooting guide inside the machine, so I cannot get to it. Now I have so many problems with this machine, that it takes me all day to do 1 load. This thing makes noises that I have never heard from a washing machine in my life. I would never buy another Maytag product, nor do I recommend anyone else to buy one.

After replacing plastic parts that spin tub twice, now the computer is wasted. Purchased not even 3 yrs ago, now I have to buy a new washer because the computer system is not covered under warranty. REALLY!! The most expensive part. Not worth fixing. Never washed really dirty clothes when it wasnt broke down. Agree with the class action I would be in. Dont buy people and now I am off to pay to wash my clothes.

I purchased a Maytag Dishwasher (MDB7749) in 2012 and one day before my 1 year warranty was up, my start button on the control panel wouldnt work. I called P.C. Richard and they sent a repairman who fixed it. This was in June of 2013. Here I am now hand washing again 1 year and 4 months after the repair. I called P.C. Richard again and was told that all brands have their weak points and because I got it on sale in the first place, I should not feel angry.Now that I am reading the reviews from 5 years ago, I realize that P.C. Richard knew this was an issue and chose not to disclose it or stop selling it. I had my G.E. for 10+ years and will go back to one. As I have no money for another new one, I will try to learn to fix this one on You Tube.

We have had our washing machine for about 6 months, we got the F3 E6 error code. After doing some research, we found out that the control module was what we needed to replace. My husband and I called both Maytag and Lowe’s, (the store we purchased the washer from). We have been given the runaround. After talking with several managers in the Lowe’s warranty department, we were told that we had to contact Maytag directly about that particular problem. Okay, no big deal. We called and every single time we were put on hold for at least 30 minutes before we were hung up on. Not once did we even get to speak to a person. If we don’t get a response and our problem doesn’t get fixed, I will be going to the Better Business Bureau.

I bought this washing machine 2 years ago or so. We have always bought Maytag. My mother still has hers she bought over 25 years ago and it still looks and works great. So my wife wanted a new washing machine so I said were going to get another Maytag. Boy did I screw up. What a piece of ** junk. Sounds like its grinding gears all the time, so loud. I close the door in the wash room and I can still hear my investment on a Maytag grinding my nerves because I spent so much on a product of a brand Maytag that I thought would be around for a while. Do not buy a Maytag.

This is March 18, 2021. I bought a Maytag washer, model MHW5630HW2, which is their high end front load washer, in early July, 2020. The machine worked fine except that out of an available 10 cycles, only two would run. The seller, which was Sears, replaced it as defective. The second machine runs all the cycles but, though leveled carefully, it rattles, screeches, walks across the floor and generally seems to be trying to tear itself apart. The repair service replaced the shock absorbers in this new machine, after a six week wait for parts. This did nothing to fix the problem. The repairman finally just said he doesnt know how to fix it. After many patient hours on the phone with Maytag, they have said I have no recourse. The machine is under warranty and I purchased, for an extra $350, a five year warranty. Both warranties are useless. Maytag refuses to stand behind their product. I live in a small town in New Mexico. There is only one repairman. He cant fix it. Sooo...if you live in a small town, or dont want to spend endless fruitless hours with repair people or on the phone with Maytag, who will ultimately tell you they just cant help you, DONT BUY THIS MACHINE.

Dishwasher has been very dependable. Very reasonably priced and in over six years of service never had an issue with it. It’s a little on the small side for a large family but if you’re for less in your household-- works perfect.

My disappointment with this washer (Bravos xl) is that it smells moldy and musty no matter what I do. I clean with affresh when light comes on, leave the top open, etc. I have tried cleaning it with baking soda and vinegar poured down the detergent opening. Water does not drain from the bleach or softener openings. I have resorted to using baking soda in every single wash and adding an extra rinse to keep my clothes from smelling. The laundry room always smells. I would go back to an agitator in a heart beat if this hadnt been so expensive. DO NOT BUY THIS MACHINE.

I give the Bravo T/L Washing machine and the Maytag company zero stars. I had to call for service 3 times within the last 22 months, twice for the electronic panel which needed to be changed, and the third time, it needing a new tub/drive shaft assembly at a cost of $405.27. I did receive a call from the Maytag customer service and all they would do is make a note of my complaint. I feel if you pay almost $1,000.00 for a machine it should work for more than 22 months. I believe Maytag manufactures an inferior product.Not only did it not last, my family and I found that the clothes didnt come out as clean as it should have, and sometimes, the towels would have a mildew smell to them after washing and drying. I assure you that I have read the enclosed instructions of how to use the machine, load the machine, and only used products designed for the machine

I dont know where to start. This machine (Bravo XL Top Load Washer) is ridiculous! When I finally figured out how to start it, it did not rinse or spin clothes. I cannot figure out how to get it to do that so Im stuck with a washer full of wet clothes. To add insult to injury, I cannot reach into the washer to retrieve them. I am 52 and all washers are designed by freakishly tall people with NO REGARD FOR WOMEN apparently! Poorly designed! Poorly engineered! What a piece of junk!

This is my second washer in less than 5 years, going third. No customer satisfaction. Maytag/Whirlpool dont care, Customer Service doesnt care - all I hear when I call is, “too bad”, “so sad”, “call a repairman”, so you can spend another $100.00 plus. I hope this doesnt happen with someone elses brand when we buy it. Shame on such a big company.

Bought the Maytag MDSH969AWS1 in Dec. 2010, and it quit after 4 and 1/2 years. Ironically, replaced a perfectly good 20 year old GE model that ran great for this piece of junk. I tried to diagnose the problem: the washer fills, but when the cycle is supposed to start it just hums. Then you have to drain it. So I think the problem is the motor or capacitor. The parts are stupidly overpriced, and Im not even sure if that is the problem. It could also be the electronics board (Ive heard of the problems with these on this brand). So instead of risking wasted time and parts Im junking this, er, piece of junk. The stainless steel door was rusting on the bottom too. American made crap! Bought a fancy Samsung to replace it, and will NEVER buy Maytag again. Im old enough to recall the lonely Maytag repairman -- Itd give him a swift kick in the rear for being associated with such a shoddy brand. Maytag, its the Dodge-Jeep of appliances.

Same as the rest of complaints. Dryer needed a new motor 3 months after purchase. Crazy. Door magnet replaced at 5 months. Lint screen replaced. Washer electrical board replaced at 8 months. Cloths come out wrinkled, tore up with holes and I have like bleach spots on clothes that I didn’t use bleach with. Now the washer is screeching and coming UL. My husband thinks its the bearings and tub seal. Called Sears and parts alone are 185.00 not counting labor. Of course its out of warranty now. Seen comments about a class action lawsuit. I really think this product deserves one. Why should we as consumers have our hard earned money wasted on a product that doesnt meet our standards for a quality washing machine that we thought we were buying. Whos in.

I have ALWAYS bought MAYTAG since the 1970s. But MAYTAG is no more. Whirlpool bought them out. I have an HE (first mistake)... HE... will go away just like low flow toilets did!!! You cannot wash clothes in 4 of water. I bought a top loading Brazos XL for $1100 (second mistake)... Have had it just over a year! I should have returned it but did not. Huge mistake (#3)... Repairman told me to get rid of it as fast as I can. Will eat me up in repairs. Now needs repair again for another NEW issue... The fill sensor does not tell the machine to load the proper amount of water. Now I cannot clean washer, tried three times last night. I am beyond upset. Repairman said buy GE! You can bet it will NOT be High Efficiency!!!!!

Disappointing that a Maytag would be a problem machine. Constantly out of balance when spinning and mediocre cleaning. Now it is spitting oil underneath. Am on my way to buy new machine with agitator.

Dont buy their washers. Plain and simple. Will never ever buy Maytag again. This washing machine is garbage and I paid a lot of money for it. 3 months out and it had to have the entire circuit board replaced. I was assured that this was the issue. It has never cleaned our clothing, in fact, they come out twice as dirty and with soap. Weve used the Affresh, weve put as little as 1 tablespoon of detergent, weve triple washed several loads and still ended up having to wash them by hand in the tub. Changing the circuit board did nothing. Weve tried setting it to max fill (which it does) and everything still comes out the same. Its not the water, its not the water hook ups (previous washer worked great but was old, should have kept it). This is the worse product that Ive spent almost a thousand dollars on. Its a paperweight. On top of this, it twists your clothes into a mass. I expect companies to be honest about their products and provide what I paid for. How many times does this washer have to be fixed before you will call it a bad design? Im having to literally do all my laundry by hand for the last 8 months. I want my money back so I can buy a good quality product that works. I could have bought a $300.00 washer that would have done better then this. You want more proof, go read their Facebook replies to all their posts. Its all complaints about their washing machines. It would be nice for once to see a company fess up and say they made a design error. But that wont happen. Their money is more important.

Besides the fact that it barely agitates or turns over the clothes even on deep fill (which we need every time otherwise a whole HE cycle goes and the top clothes remain DRY), the oh-so-fancy power button stopped working at less than 2 yo! And guess what, because it is not a button or knob, but control panel sensor button you hover over to turn on, the fix is to replace the $400 little control panel box. On a $600 terrible washing machine! We trashed it and bought something else without a faulty button system. Very unhappy. Do not buy this.

Purchased this machine (Maytag Bravo Washer) in May, 2015. Drive motor blew Jan, 2017. 18 mo. old. 10 year parts warranty and a tag on the machine that reads MCT (Maytag commercial Technology), which leads the consumer to believe this heavy duty machine. I called the warranty number, as I had properly registered the machine on the day of install. Said he would have a new drive motor out to me in 7 to 10 weeks. Yes. WEEKS. Really? I advised the operator that 3 parts stores in my area had the part available, and asked if there wasnt something we could do. He said no they are back ordered. How is it that Maytag cant get their own parts. I purchased the motor for 118.00 and my clothes are now washing again. NICE job Maytag. I suggest finding another company to buy your appliance from. Promises made are not promises kept. DO NOT PURCHASE THIS MACHINE.

I Hate this machine. It does an inferior job and I wish I never bought it. Our Bravos XL washer was purchased in spring. It left white residue constantly on my clothes. Even WORSE, the machine wrinkled the permanent press so the clothes had to be ironed before wearing. (I rarely had this with my last washer). I used the machine settings correctly and I called the company and basically...was told, Youre out of luck. I hoped that it would improve but No Way! Dont purchase this machine, dont waste your $$$.

We bought a Bravos model in May 2010. Two years later, the machine started making noise during the final spin cycle. We finally called a repairman who came today and informed us it was a bearing in the outer drum. The cost for the part (the drum assembly) was $290, not to mention the cost for labor. Since we only got the original warranty, the service center at Maytag refused to help with the repair. We, as others who have had problems with Maytag, bought the washer because of Maytags reputation. This is why we have to buy extended service warranties. Companies make trash! What happened to the days when an appliance lasted longer than 10 years? Why cant we buy a good sturdy appliance without superficial bells and whistles? We have no idea if any other brand is better, but we will not buy another Maytag.

I bought my Maytag Model LA608 washer in 1976. It has very few electronics and a mechanical timer. It has been used every week since then for 2 or 3 people. It has had 3 problems in its lifetime. I replaced the 2 valves that control the hot and cold water entering the machine. I replaced a small plastic sprayer part. And last year I replaced 3 clamps that rusted and started to leak. Thats it in 40 years. I was able to open up the front and back covers to get at the parts quite easily.It is a simple machine with almost no electronics to stop working. Nothing bothers me about the machine. Its simple and wonderful. When it finally breaks, I will try and find a good sized machine that washes permanent press and regular clothes, has a controller to select hot/cold/warm water temperatures, has a regular and gentle cycle, and has 3 load levels for the water to be used. I will try to find one that is good quality with few electronic parts. I will not buy a high efficiency model that uses less water as I am on a well and water shortage is not a problem where I live. I will not buy a front loading model.I would not buy a machine that has options that I do not need. I would hope to find a quality machine similar to what I have now. I would read as many ratings about the various models before making a selection and then I would cross my fingers and hope for the best. If it is possible, try and find a good quality machine that will be dependable over time. Buy a basic machine with only the options that you really need. There will be fewer parts to stop working.

I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the class action lawsuit has been resolved and they are not handling these types of complaints anymore. My children have started a new school after semester break and their brand new uniforms are now becoming ruined due to this defective machine that Maytag will not take responsibility for. What type of recourse do I have? I will never purchase a Maytag anything if this is how they treat their customers. Problem will not go away by hiding their head in the sand. Now I have to go out and purchase a new washing machine because Maytag didnt inform their customers of the inherent defect in their product and take care of them accordingly.

I purchased a Neptune front-load washer in November 2005. Now that its out of warranty, theres nothing that Whirlpool can do for me. The front panel of the washer that surrounds the door has been rattling for a few weeks, so my husband took it off and found a crack on the top right section of the panel where its bolted to the frame. There is a rust bubble where the crack started. We couldnt see any of this until he took it apart. The cost of a new front panel is $185 and the response from Whirlpool? They are “very sorry” that this has happened, but there is nothing that they can do. Oh, really? Well, I come from a long line of Maytag owners and there is something I can do: spread the word about the disgusting piece of junk I paid $1,100 for! This washer wasnt even made here - it was made in Korea and its not worth $100! Note to Whirlpool: your customer service sucks!

I like Maytag but my low water no agitator washer does not do the job as well as it could. Also if a coin gets in the washer it is very hard to get out of the crevasse in the tub area. Most people from time to time have some change ending up in the washer...it should be easier to retrieve.

Well Maytag, I have to say that I am very disappointed with your washer. When I put it on the bedding setting and try to wash a big load, it barely moves the load around. If you have a regular agitator to replace this useless one that is in this new washer I would like to have one. My laundry is barely getting washed and when you look inside the washer everything that is on the top stays on the top, not like the older washers where you could see that the laundry was getting sucked down with the proper agitator.

Its just me and my wife. We bought a brand new, top of the line Maytag top loader washing machine 7 1/2 years ago. It quit working last week. We called a reputable appliance repair company in Toledo. It cost $88 for the technician to tell us the Maytag computer system is not worth repairing. It looks great. According to the technician Maytsg is known for selling junk. My wife and I felt we were buying a top of the line washing machine. We were duped. We had a top of the line LG top load washer delivered today. Never will we ever, under any circumstances, buy anything from Maytag.

I will NEVER get another Maytag product ever again! My not even 1 year old washer broke and I have been waiting almost 2 1/2 months for a part to be replaced. My partner and I are nurses working on the front lines during this COVID pandemic and I can’t even wash my scrubs at my own house but instead I have to go to a damn washateria. The “supervisor” told me 2 weeks ago that if the part is not in by today, 1/27/21, that a brand new washer will be sent to me. Well I call today and the people I spoke to denied any recollection of this information. The “supervisor” stated that she is “documenting all of the information” so when I called back I would not have a problem. Once again I have been lied to and wasting my breath and time. The customer service has been TERRIBLE and I cannot believe that this was once a “reliable” brand! Clearly this brand is unreliable and the personnel is also unreliable. NEVER AGAIN WILL I BUY A MAYTAG! Save your money and buy a different brand!

I have purchased the Bravo washer less than 2 years ago. Within one year the mother board went. They replaced it because it was less than a year. Here I am not a year later and the mother board went again. It’s not under warranty so this time its on me. I call and all they say is “there is nothing saying they are having any problems with this.” Now I happen to know my own sister bought the same washer one month before I did. She was also told it was her mother board. It was almost as much to replace than to buy a new washer and by the way she is the who recommend the product to me, so I know she called Maytag and complained so if 2 of us in the same family had an issue I find it hard to believe no one else did. You call and they could care less. I would recommend never to purchase Maytag AGAIN!

My wife and I bought a Maytag Bravos at the suggestion of a store employee at Lowes. Since we have owned it, I have seen the reviews and the washer has been a total let down. We have experienced all the same complaints. Loud noise, door lock not working, not enough water in the drum to wash clothes, and the bearings going out and it doesnt work. NEVER will we buy a MAYTAG again. To the scrap yard I go today. Thanks MAYTAG for wasting my money. Thanks LOWES for recommending this garbage.

The new technology on the washers is useless and saves no energy or water. People figure out how to get more water in the tub and use that setting. There is not small or medium water fill anymore.

Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.

This has been the worst washer I ever bought. First the washer does not fill with water even on the deep fill function. It pours little water and washes the clothes with basically no water. The sensor for the lid broke less than six months of using it, soap residue is left on the clothes. I do not recommend this washer at all.

We are an extra-large family, and required an extra-large washing machine to handle our needs efficiently. We thought paying quite a bit more for the reliable Maytag brand name would be a good investment and worth it over the years... HA!!!! The Bravos XL model has turned out to be a major disappointment! It gives no manual control over the water level and you can actually have things come out of a load dry! The loads continually become unbalanced. Clothing is continually damaged - rips, tears, shreds. Wrinkles everything... even jeans?! Even with proper amount of detergent use and frequent affresh tab cleanings, the clean washer reminder light repeatedly comes on. It leaks from the bottom, although we cannot determine why or exactly where the leak is originating! It is a seriously frustrating, substandard product, and I cannot believe Maytag (and Sears, where we bought it) is continuing to sell this machine (and may I add at a crazy high price)! Both of these companies should be ashamed of themselves for peddling such poor quality washers and leaving their customers so dissatisfied! Stay clear of the Bravos XL!

Purchased Maytag Bravos Washer in 2013. Used a little over a year and had to put it in storage for 2 years. Biggest piece of junk Ive ever had. Ive had cheap washers that lasted more than 20 years! Repairman said all diagnostics read normal. I put a very small load in to show him the water was not even wetting the clothes and only swishing them around a little. The shirt on top never got wet and was still in its same position when it went into the final spin. He said this is normal. He recommended I dump the machine and find an old NON Maytag model with the tall agitator!!! Ive tried using all the settings combinations; and the water level never gets all the clothes wet and clothes do not get clean. Will NEVER buy a Maytag product again.

We bought a Maytag washer in 1987. It worked beautifully for years. The Maytag Centennial Washer we have now is sub-standard. It takes a full hour or more to wash one load. No quick wash feature. Today I filled the washer with soap, clothes, and pushed the button to fill it. It filled and inexplicably drained, wasting my time, water, and laundry soap. I regret buying this washer.

This washer (Model# MVWB765FW1) will not wash your clothes. Its not designed to give enough water for washing. That means some clothes will still be dry after agitator cycle; seriously. Thank you Maytag for going green! The repairman will tell you the machine is working according to design. That is true but the machine is a fraud as a clothes washing machine. The weight of the clothes in the tub tells the computer how much water to apply; good luck with that. We learned that if we add a bucket and a half of water, the clothes will come clean. Do you want to do that? Maytag used to be a good name.

The bearings and motor went out in less than 3 years. The warranty good - the dealer I purchased from Siano Appliance gave me credit to purchase another Maytag washer - which I had to purchase an additional warranty for $320. The new Maytag is less than 5 months old - the motor has been replaced and waiting on a tech now to fix it. It would not come on. SO in warranties I have paid over $640 and am still having issues with the new washer. The first time I purchased a warranty for 10 year - when the machine was replaced I had to purchase another warranty for that machine - now if I have to replaced this one that will be an additional $320. IS this legal?

Lid lock issue. 2 years old. I will never buy a Maytag, or any other Whirlpool brand for that matter. I am VERY disappointed. A service call will cost at least $200 dollars so why not just buy a new washer for that price. Also, I read that consumers should stay away from automatic water level washers. They never work right.

We purchased a Maytag Commercial Technology washer from Lowes. After having the washer for only 3 months, the drum failed, an entire load of clothes was turned black with oil, and my washer was out of service for months. The drum had to be replaced. They did not offer me a replacement. I was just without a washer. They couldnt get the parts because of supply issues created by Covid. I was offered a 2-year additional warranty which should have carried me through 2022. Last week, I called to use the warranty - service was scheduled (and I was told that I did indeed have a warranty by the service team.) I was then told by the repair team that I was out of warranty. Maytags notes show I was only offered a 1 year additional warranty. I talked with Management at Maytag/Whirlpool - they will do nothing for me. Shame on me for not getting that in writing. Shame on Whirlpool/Maytag for lying to me. The washer has been a nightmare! Dont buy one.

My Maytag Dishwashers (MDB7749AWW1) control panel failed for the 2nd time. I replaced it several years ago, but this time the part cost was almost double. So instead of a recall they jack up the price to capitalize their mistake. The ribbon cable gets rusted at the bend from the steam over time. No Whirlpool or Maytag or any other products they market.

I have to agree with all these other reviews. This washer twists clothes and does not wash them at all. If you open the lid mid cycle you will see dry clothes on top... Isnt that the whole purpose of a washer? WTF. Steer clear of Maytag. They realize that theyre selling washes to Generation Xers and they can get away with it because we were the first throwaway generation. Great business plan Maytag!

I got a Maytag Bravos 18 months ago and liked it at first. After using the washer for a while my towels were falling apart. Did not connect to the washer at first but I began to notice pulled threads on my towels. Talked to Maytag customer service who said they had never heard of the problem. She did say mix the towels with other clothes to prevent the problem. When I got this machine we had about two dozen good quality towels. Now I am down to maybe a half dozen. Those came from the six my Dad bought us for Christmas and I stashed away. The towels have pulled threads all over and will be completely destroyed soon.

I had the washer repaired twice in January, once in April and again in August, the same repair wire coming out of harness. I had to pay a second time before Willie, the repairman, finally put a longer wire on the harness. Maytag told me they would send a new repairman after I called to complain. All 4 times, its been the same man and it cost me money. It seems like a bait and switch with the repairman. I called both A& E and Maytag. Both refused to refund the $129 second charge because it was more than 90 days. I say its been the same issue, repairman is a scam when they dont fix it right and charge again. I had another man there who knows about repairs and finally told the repairman to change out the wire or it wouldnt have been done this time either. I do want an attorney to contact me about this as this is wrong. Im going to file a complaint with BBB.

Machine is very loud. Clothes do not feel completely clean when wash cycle has finished. I have a sense that not all soap has been removed. Dark clothes have streaks of white residue. Must turn clothes inside out before washing. Very disappointed.

I hate my $500 Maytag washer that looks like a regular agitator washer but isnt & doesnt even fill up halfway with water. It definitely doesnt clean my clothes well enough either!

Washer stopped working, never did clean clothes. Out of warranty - some it is fix or buy a new one. DONT BUY!!

I bought the Maytag Bravos XL HE washing machine because I needed a machine that could handle large loads to save me time doing multiple loads for everyday items like jeans to towels, blankets as well as delicates. This machine is a COMPLETE disappointment. It does NOT get anything clean unless I wash it 4 times with bleach and pre-stain 4 times. You know what bleach does to your clothes! The water level is so low I can only wash 4 things at a time and I still have to wash additional times. It doesnt get the smell or food stains out. Not a good choice for an active family or person. Ive had clothes come out with suds still on them after washing three times. I use less than the recommended amount of HE detergent. There was a $250 agitator washer by GE at Lowes but it was smaller - how I wish I bought it. These impeller HE machines dont work. My advice steer clear of this Maytag product unless you like to waste your time re-doing loads of laundry.

I bought a Maytag washer January 2016. We recently had a issue with it so I logged onto the Maytag website and found a service provider to come see what was wrong. I had to pay a $100 fee for them to come out and look at it. I was told that the transition went bad. The parts were under warranty however I would have to pay for labor, which would be $325. Called Maytag and was told because I did not purchase an extended warranty there was nothing they could do about the labor. I can buy a new washer for $500 why would I spend $325 to fix? Already lost a $100 for them to come out to tell me what was wrong. Completely not right. A washer should last more then 4 years! Do not buy any Maytag produces. Will not last!

I sent an email to Maytag regarding my Maytag Bravos washer which I purchased two years ago at a cost of $1,100. I have started having problems with the machine last week. I kept getting the UL error code. I called a certified appliance person to come out to find out what was wrong. I do not believe any of the appliance people know what to do for these machines.First, I was told it was the control board that needed to be replaced, then I was told the motor had a crack in it and it needed to be replaced, and then the springs needed to be replaced. So they replaced the springs. This was a Tuesday afternoon. It worked fine until Wednesday of the next week and I started getting the F51 code. Just let me say if you cannot stand behind your parts on a $1,100 washer that is only two years old, then something is very wrong. I am in for $159 on repairs so far. Who knows what the cost will be to finally get the machine repaired.

I purchased a Maytag Bravo washer 2 years ago and it is the worst washer I have ever used. My clothes are never clean. It is always out of balance and is so slow and takes forever to do a load of laundry. It has started stopping on spin and have to unplug it to get it started back then it sounds like a jet coming in for a landing and has to restart the spin about 3 or 4 times before it ever finishes. I have had the repairman to look at it and says there is not anything wrong with it, but something has to be wrong for it to stop on spin and have to unplug it for 5 mins. in order for it to reset itself and start again.

Just replaced a washer that lasted over 7 years thru 3 renters with the Bravos top loading washer. There is nothing efficient about a cycle to take 73 mins to wash 20 articles of clothing (t-shirts, socks and underwear). The machine dont wash the top of the load. Also the deep clean feature isnt deep cleaning. I recorded a video of 20 mins of the machine not washing properly before going into rinse cycle. If this item dont produce refunds of the amount of water wasted RE-WASHING and electricity because it doesnt clean on first wash, then its time for Maytag to pay my utilities. For the money spent on the machine, going to the laundromat every other week with 1 roll of quarters each trip comes to be I can wash for 4 years and will outlast the longevity of the machine before it breaks! Also bulky mode is how you get more water in the machine but will take 63 mins to wash.

I have a Maytag Neptune washing machine which had a mold problem on the rubber grommet. I have been trying to call Maytag to no avail. I researched and saw there was a class action suit for this very problem and I was never informed. The washer may pose a health hazard and I would like Maytag to do something about it.

I bought this washer about 6 months ago and I seem to get clothes that just arent clean and have marks on my dress pants and my whites are awfully dingy. Never have I ever had white things that didnt stay white. I honestly would never buy this type of washer again. I am actually hoping that there is a way to at least change the water level. Also I hate the fact that I cant add bleach to the water before the clothes and to let the bin fill and mix correctly. I dont think the bleach even gets to the clothes.

Bought this washer back in March of 2016. This is the biggest piece of garbage that I ever came across! That washer does not clean clothes, when they are dirty. If I stand in the rain dressed in dirty clothes, they get cleaner than in the washing machine. In 5 month I have tried every possible variation of washing to no avail. I have to handwash the clothes that I wear to work in the garden, or any other dirty job, because the washing machine does not do the job! I bought that washer at ABC warehouse, I paid almost $400 for the thing, and I have to handwash my dirty clothes!!! Shame on you!!!

Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.

Washer breaks after 2 years. I purchased a Maytag Bravos XL washer from Lowes just 2 years ago. One of the main driving factors for the purchase was the Maytag brand. The repair tech just told us the bearing was bad and we need to replace this and the drum. The service call was $100 and the repair will be over $500. I can purchase a new washer for this. I strongly recommend not buying any Maytag product. The brand used to stand for quality but not now. I dont think the Maytag repair is still the lonely tech they used to be.