Refrigerator - The freezer of the refrigerator would randomly leak on the floor. When I had it repaired on 12/30/14, at a cost of $253.97, the repairman showed me the defective part. He confirmed the online reports that the leaking was caused by a defective part. The defective part had been used because it was cheaper. Now the repaired refrigerator works well. Last month, the control panel on the dishwasher stopped working. According to the online reviews, this is a frequent problem requiring that a new control board be installed. The reported failure typically occurs after the one year warranty expires. My appliances are located in a second home so are only used about once a month. A salesperson at a different appliance store said that appliances usually last from 10 to 12 years. The four years of occasional use prior to failure is not acceptable. I would like to have Maytag repair the dishwasher at their cost. How do I get this to occur?

My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, inside the control panel on the top of the door. This was very alarming as it filled the house with smoke and caused some fire damage on the bottom of the countertop also. This could have easily caused a house fire and is very disturbing. When I called Maytag, they say this model is not recalled. In my opinion it needs to be. This is a huge accident waiting to happen in other peoples homes. Please beware. If the countertop would have caught on fire entirely, the house would have gone up in flames.

I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!

I bought a Maytag dishwasher less than two years ago. The Maytag repairman just informed me that the control panel, the control board and the harness were burnt and needed to be replaced with parts costing over $300. I said, No, thanks. I paid him the $99 service call fee and called Maytag to see if they would help. Nope, they pretty much said, tough luck.

I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!

Same as all the others, bought this dishwasher about a year and a half ago for a new home. Didnt get the CO until 3 mo. ago and already having same problem with the keyboard flashing and not working properly. Very pathetic to believe less than 100 washes and were going to need a new washer, that works out to be about $ 5.00 a load. Wish someone could help. Model mdb7749sbb0. Thanks.

Mine is the same sad story as all the others. Bought our Maytag dishwasher in 2013 (model MDB7749) and 15 months later, the control panel went out. We have contacted Maytag and they basically told us it could be our fault it doesnt work, so they wont fix it. Now we have learned that this is an issue that A LOT of people are having. We called their special number for this problem and were told they still wouldnt fix it since we called BEFORE having it repaired. So my question is, how is this legal and why arent they recalling this product? I know that there was a class action lawsuit against Maytag for this problem. Why dont we hold them accountable as well? This is bad business and we shouldnt allow them to take advantage of hard working people like this.

I bought a new Maytag Quiet Series 300 in 2005 and have had nothing but problems with it. The internal plastic pieces that hold dishes in place have broken off regularly. The door handle also broke. The dishwasher does not drain all the way every time. Now, the dishwasher will quit randomly before finishing its cycle. Our model (MDB7600 AWB) was not part of the recall, but is a lemon nonetheless. Of course, all of this occurred after our one year warranty had expired. This dishwasher is a lemon and a waste of $400. Well never buy another Maytag product.

Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Maytag, KitchenAid... Are all brands that fall under Whirlpool. According to Better Business Bureau statistics there is less than 1 chance in 10 that you will get the Whirlpool product you are expecting! We purchased a new Maytag dishwasher at the end of 2016. Within a couple of weeks the dishwasher began failing: discharge pumps, heating elements, soap dispensers, door leaks, faulty racks, rinsing problems... Since purchasing the machine we have had to make 7 different service calls, all under warranty. The warranty service providers have been good but the machine has been a catastrophe, having been out of commission for several of the 18 months since being installed, and causing serious water damage to our kitchen floor (based on several other negative reviews this leaking is not an uncommon occurrence).A few months into owning the machine, after our 3rd service call, we contacted Whirlpool, Customer Service and asked for the machine to be replaced. They refused to replace the machine but extended our warranty free of charge- better than nothing but not a cure to the problem and the only remedial action that Whirlpool was willing to offer. We didnt understand at that point that the problem of faulty and defective Whirlpool products was probably so huge that Whirlpool could not afford to provide a reasonable solution to their customers; leaving many, as witnessed on various product review sites, to bear the extreme frustration and associated expenses borne from the incurred failures. Unfortunately, here we are once again, requesting our 7th service call in less than 18 months, and asking once again for a replacement.The Whirlpool response this time (CSR was not allowed to let us speak to her Supervisor in spite of trying to negotiate that for several minutes) was that they would not replace the defective machine but would sell us a new $850 machine for $250 and would dispose of the faulty machine for an additional $25. Whirlpool would not however pay for the uninstall of the faulty unit nor the install of the new unit (about $350) which would have to come out of our pocket. We won’t be spending the additional $600 to fix this problem as proposed by Whirlpool; we won’t be installing another Maytag product in our home. We were advised that we could fill out a form if we wanted, to try and claim for the damages which the dishwasher caused to our kitchen floor. The form was never emailed as agreed and now we are just really tired of the whole experience so will simply put this all behind us.Our Whirlpool experience has been extremely stressful and quite expensive. It is clear to us that if an appliance which is averaging a serious failure every 3 months since the first day of installation, does not in the opinion of Whirlpool warrant a full and prompt replacement, or even the direct telephone attention of a Customer Service Supervisor, that the Whirlpool quality standard must be so low, the failure frequencies so high, that the number of similar failures prohibits any commercial viability to manage the problems in a reputable manner. Whirlpool clearly has some very large problems. It would not have been easy to destroy the once highly respected Maytag name. Such degradation could only take place as a result of continuous and ongoing Whirlpool quality degradation. We will no longer be their ‘crash test dummies’ but I do hope for the sake of Whirlpool (apparently North American made) that they take ownership of their poor quality condition, realign and spend the next few years becoming the company that we all once knew and respected.

So we purchased a whole package in sept 2014 for our newly constructed home. In Nov we received the CO and thats when everything was finally professionally installed. After its first wash the dishwasher broke and there was a flood in the house and soaked 20% of the newly installed high quality cabinets. We cleaned up everything and called Maytag to have someone inspect it to see what needs to be fixed. The gentleman came about a week or two later and said that the machine isnt worth fixing and to try to get Maytag to replace the whole machine, but he still listed all the parts that were needed to fix it. We tried calling Maytag and said what the repairman said but they said he must fix it and they will not provide a new one. So we wait for the parts and no one calls us. We follow up with Maytag and they say theyve ordered the wrong parts so it will take longer. We try calling the repair man and he doesnt call us back.Then call Maytag again and get them to call the repairman to see why he doesnt answer us. They told him to call us twice and every time he tells Maytag that hes called us and we dont pick up. So we tell Maytag hes lying, the repairman hasnt called us for weeks and Maytag doesnt give a **. And seems like this repairman is freaking lazy and doesnt want to work, even if hes paid for it. You know whats happening now? Chargeback! Thats right Maytag, screw you. When I do another house I will never buy Maytag again! Horrible service and a very defective product. I thought we were paying for quality!! They lost a customer that is faithful and doesnt mind paying extra. Hope everyone can take this into consideration before buying. I wish I wouldve seen these comments before...

We upgraded and purchased a new Maytag Dishwasher Quiet Series 300 MDBH955AWQ to benefit our new kitchen remodel. Initially, the dishwasher worked great. I routinely insist on keeping the filters and interior clean as I was raised up believing that if you take care of your equipment, it will take care of you. Very shortly after purchase, there was a fire recall which was taken care of by Maytag and a third party contractor. Then as time went on, it continuously rendered out dishes with debris and food on them. Then it stopped working. It turned out the latch or door handle broke on the pivot point on the interior of the door. I got that replaced and everything was good again. Then about three months later, of course after warranty, it would not start or anything. I verified power and connections and nothing. I spent about $60 on JustAnswer for further advice and the answer was to replace the control board. After about $250 for a service call and $130 additional, it turned out the control board went out. I observed how it appeared to be a poor design due to the control board being exposed to all of the humidity and other moisture from within the dishwasher door. Then after that being fixed, about six months later, the door latch broke again. Its minor enough that you may not realize its broken until you open the door panel back up again. The plastic is breaking Im sure due to the heat and moisture, but its just minor enough that it will not make contact to indicate the door is closed. I got that replaced again for another $140. Four months of that getting fixed and Im getting the same result, no functionality at all from the control panel. In other words, the control board is out again!Ive spent almost as much in repairs that I have for the dishwasher in the first place. As many have stated before, why are we not getting quality products anymore? I went to the Maytag website to see if there were any other additional recalls for this dishwasher, and the recall site was down, so I called. The lady on the phone, as pleasant as she was, indicated that the recall for the heater coil was already performed, which I already knew. I asked, due to the other problems Ive had and money Ive spent, if there were any additional recalls, and of course the reply was no. Im used to staying with a reputable company and providing loyalty to that company for quality products and service, even if I have to spend more initially in order to spend less overall. Obviously, Maytag is now out of the question for future business or referrals. This dishwasher is getting replaced before I put one more dime into it.

This is my THIRD dishwasher, and by far the best. The Bosch machine I had before that was a catastrophe: mediocre cleaning, intense filter cleaning required - at least every two days - and, with a pretended noise level of 47 dB, MUCH noisier than the 50 dB announced by Maytag. Somebody is laughing at someone! To sum up: the Maytag MDB4949SHZ cleans dishes incredibly well, is very silent and requires no filter cleaning.

I purchased a Maytag dishwasher delivered in dec 2012. We are snowbird Canadians and the dishwasher is only used 5 months per year. Jan 2015 the control panel quit working and the repairman tells me the wires on the control panel have started to melt down. He called Maytag and was told they had extended the warranty on this machine for one more year. Missed it by 2 months. Considering this was only really used one year, I am very disappointed. How can an extended warranty on a safety issue only be for one year? This is my first Maytag product and will be my last. I only purchased it because I was told Whirlpool bought them out and I have never had a problem with Whirlpool.

My dishwasher like many others have mentioned is experiencing the same control panel issues. When I set it to Wash, it spontaneously goes to Rinse Only. I am unsure exactly the age, but given the number of complaints Ive read, with the same problem, it seems as though, there was a flaw many years ago in design and regardless of issues hasnt been resolved with the newer models either. I realize appliances dont last forever, but Maytag was always known for the lonely repairmen and Id hoped the brand would continue to live up to its advertising, despite being purchased by Whirlpool.

We bought a Maytag dishwasher on 9/22/2012. Model number MDB7759SAB. Within the past couple of months, it has been very temperamental. The control panel started beeping continuously and some of the functions wouldnt work anymore while others continued to work too well; in that the dishwasher on occasion would rewash several times without anyone starting the machine again. The dishwasher also started leaking water... As of yesterday, the dishwasher control panel stopped responding and then out of the blue, the dishwasher turned itself on in the middle of the night! We called customer service and they said they could send a repairman out for around $89 and then we would have to pay for the parts needed and the cost of labor. After reading many reviews sounding exactly the same as mine, my husband and I are against repairing this lousy machine. Its absolutely ridiculous for a dishwasher to quit unexpectedly like this. Our question now is, which brand to purchase for our next dishwasher? No more junk please!!

No problem with retailer. Problem is this top of the line Maytag dishwasher, Model# MD8895lAWW. Stinks all around. Takes long to wash and load, times are far apart and too few so holds few dishes. Dishes and glasses break because of the tine spaces. Horrible dishwasher for high price. I hate it so much it upsets me daily. All I get is a sorry from Maytag. Its not that old, only a year and a half. Why no satisfaction? I will avoid all Maytag products for life.

I purchased this dishwasher about eight years ago, and I love the performance and the stainless steel interior. I never have a problem getting my dishes clean. This product definitely lives up to its reputation. Going forward, I would definitely buy the same brand if it became necessary.

The design capacity of the dishwasher is not conducive to cleaning a full load. Within 3 months of purchase one of the interior baskets broke. I will never buy another Maytag product again. I was a fool in believing this was a top of the line dishwasher.

We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.

In the winter of 2007, we remodeled our kitchen and bought all new Maytag appliances. They cost a little more but we felt that we were getting a good quality product. Within months, the handle on the freezer became loose and I had to call for a repairman to tighten it. He told me we should buy the extended warranty because only a trained repairman could fix the handle. That turned out to be untrue thankfully because if it was true, I would have to call for repair at least once a month. The handle is constantly coming loose. A few months later, the microwave would turn on when the door was closed. I called repair as it was still under warranty. After he removed and replaced the door, I was told that we have to be careful when we close the microwave. There was nothing he could do to stop the problem. Approximately three years after we purchased the appliances, we had a problem with the dishwasher. We could only use one function; the others would not work. We were told by the technician that we got water into the door where the controls are and ruined the motherboard. I never heard anything so absurd. I have had a dishwasher in the same place for 25 years with no mishap. The cost of repair was $800. A few months later, we had a problem with the large burner on our cooktop. The outer coils heat up but the inner coils do not. I have yet to call for repair because I do not trust Maytag. Now, our microwave does not work. My husband used it to make popcorn with no problem. A little while later, I tried to heat a cup of coffee and it would not heat. The keypad works, the light comes on in the microwave but the motor does not run. Needless to say, we are very unhappy and will never buy another Maytag appliance. I wish I would have read the reviews before we purchased the appliances. Two of our friends had their kitchens remodeled at the same time we did and they have not had any problems with their appliances. But they didnt buy Maytag. I guess thats why.

I purchased a Quiet Series 300 E71195 dishwasher in 2011. Its about 3.5 yrs old. I guess misery loves company because like so many other complaints on this site my control board died, and Maytag, while saying they care about customer satisfaction, basically said tough luck pal, youre on your own. Sadly I own 3 other newish Maytag appliances. When will these appliances die without support from Maytag? Im not holding my breath. My next step is to complain to the dept of Consumer Affairs and create a page about nefarious Maytag on social media. Avoid the Maytag brand when shopping for appliances. I know I will.

Within 2 months of 1 year warranty running out, the control panel went wacky - does all kinds of weird things except work right. Called to see if there is any suggestions or work arounds and was told they would be glad to set up a service call for between $70 and $100, where they could tell me how much it would cost to fix. As with the other 100s of folks with the same problem, they basically said gee, you should have bought an extended warranty. If you have this many people with the same problem then it is Maytags problem, not the poor sucker consumer who got stuck with it. If you are considering this dishwasher, run, dont walk, as far from a Maytag or Westinghouse product as you can get. If anyone starts a class action suit against this product, please count us in!

On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.

We bought a Model MDB7749AWB2 dishwasher 3 years ago. The first year the panel went out one week after the warranty wore off. They replaced it then and now two years, here we go again. Dont replace the part. I am not ever buying another Maytag again.

The serial number is MDB8979SBWD. Just a few months before warranty expired the buttons were being flaky. Eventually it would not start. We brought it to the dealer because they wanted $150 to come to the house. They replaced the front panel. It lasted less than a year and stopped working again. Being out of warranty and being a technician I took off the panel and saw that there was no insulation in so the humidity would build up. The wires in the ribbon wire were corroded. I looked up the price of the panel and it was $150. The dealer wanted $150. I did not want to replace it because of the possibility that was not the only problem. We paid $400 for it on sale, (a mistake I know better than to buy stuff on close outs.) FYI to get the dealer to deal with it it would cost $300! From reading these complaints this panel seems to be a real problem with this and Maytag is not supporting this LEMON. I see a lawsuit here. Too bad Maytag is only out for profit. What is disappointing is that Maytag is owned by Whirlpool. Whirlpool has or used to have good appliances. We had a microwave that lasted 15 years and our last dishwasher that lasted 15 years. We will never buy Maytag or Whirlpool again. Maytag is junk. The dishwasher is probably ok except for the panel. Shame to get rid of it for that but unless I can bypass it that is what we will have to do. $150 is too much for a gamble and it seems that panel is a problem so it probably would not last long anyway.

I find this Maytag dishwasher just ok, nothing special. It doesnt seem to clean any better or worse than other dishwashers I have had or used in the past. It also seems to get really slimy under the inside of the door.

I received my Maytag dishwasher in November of 2013 from Home Depot (It was a month overdue the expected delivery date). It was installed by a certified electrician/contractor. By February of 2014, the control panel had to have its first replacement. It is now July 2014 and we are having the repairman come out to replace the third control panel this Monday. Supposedly there was a recall on the control panel and the one replaced less than a month ago was the improved/repaired one. We are beyond frustrated. I too sought Home Depot for help after the first repairman they suggested charged us almost half the cost of the dishwasher for his repair. I have already sunk over the price of the product into repairs. My Maytag dryer broke last week as well. Someone needs to get involved with this situation, perhaps a contact to the media? I think we are all being scammed and deserve refunds by Maytag for the dishwashers and our repair costs.

I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/2009. Its control panel failed twice in 3 years. In 02/2011, after just 17 months, the dishwasher wouldnt work. Nothing happened when I pressed the start button. I paid $294.39 ($129 for a new control panel plus labor) to have it fixed. Now, 17 months after the control panel was replaced, it has again crapped out with the same problem. I see by all the complaints here that this is a common problem. I wish I had read all these complaints before I had the control panel replaced the first time. Maytag, shame on you! Never again! I called Maytag and Sears, and as you would expect, they said, Sorry, its past the warranty period. When I buy my next dishwasher, it will not be a Maytag and it will not be from Sears.

13 months after purchasing my Maytag dishwasher, it started operating by itself. I woke up one morning around 2:00 to it working, and I know I didnt put it on! I only use the auto clean cycle (that decides how dirty the dishes are, and is the cycle you use to conserve water). I dont use heat dry at all. Anyway, now I go to use the dishwasher and even though I press the auto clean button, the normal/heat dry/delay start buttons flash on. I try canceling this cycle out; sometimes it works, sometimes it doesnt. I dont see Maytag as reliable anymore.

My Maytag MDB7609AWW2 dishwasher was purchased on 1/2010. Last month, the control board only worked on the right side of the panel and the dishwasher would not run. I called Maytag to see if this was a typical issue with the washer, which they denied. I ordered and replaced the control panel but this did not help. After reading all these posts, I do not think Maytag is being honest with their customers. Also, it looks like even if I am able to fix this issue, it is likely to repeat. I think I will cut my losses now and buy a different brand of dishwasher. I will never buy a Maytag again.

We had a Whirlpool dishwasher for 24 years, and when it was time to purchase a new one, I did a lot of research before choosing our Maytag. Reviews by other consumers who had purchased dishwashers was very helpful in making our decision, and we have had no problems in the almost 18 months that we have had this dishwasher. It is very quiet. It washes and dries the dishes with no streaks, although I wash off the dishes before loading them. It provides 5 cycles and 4 options and lights blink, when the washing and drying cycles are complete. I would recommend the Maytag, Model #MDB4949SHBO wholeheartedly.

Two in a row make it just over a year then the control panel goes out. You call a Maytag repairman and they say the control panel is bad! #1 it should last more than a year and a half. #2 a part shouldnt cost you as much as the darn dishwasher! Do not recommend nor would I ever buy another Maytag.

Our Maytag dishwasher was purchased new in December 2013. Less than a year later, the control panel needed to be completely replaced. While this first repair was under warranty, the next Complete control panel replacement was not. 8 months later, the same problem and this time the expense of over $300 is out of pocket! The company had no comment and was of no help at all with my customer complaint call. I wish I listened to the warning reviews and never bought a Maytag. Do not buy!

I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 when it smoked and almost caught fire in the middle of the night! Luckily, I have a GFI circuit breaker and it shut the dishwasher off before it burned my house down. After researching on Google, I found out that my dishwasher had been recalled as a fire hazard, and I was never notified by Maytag. I called Maytag from my house phone and the automated system knew my name and address immediately just by me calling -- so they could have easily notified me but they chose not to.I ended up getting a voucher to purchase a new dishwasher (model: MDB7709AWB2). The one year warranty has literally just expired, and the Start/Resume, and the Cancel/Drain buttons no longer work. The replacement parts from Maytag cost $212.37, and that price does not include the price to get it installed from a service technician -- add on another $100-$200 depending on where you live. This is a known problem, and seems to repeat yearly! Another annoying thing about this dishwasher is the wheels on the racks. They dont glide easily and they constantly get off the track. I hate this dishwasher and I will never purchase another product from Maytag/Whirlpool/Jenn-Air again!

Purchased Maytag dishwasher Model Number MDB7749AWM1 in June 2011. With a two person household, we need a new control panel in Sept 2014. Total cost of service call, repair and part is $325. This unit was a poor value for us. I see the trend is to discontinue a model after a short period of time, making it impossible for anyone to get a review of other peoples experiences. I went with Maytag because of this. It was a company with a strong reputation for quality equipment. Not so anymore. I would not purchase another product made by Maytag.

This Maytag dishwasher was purchased because Maytag has always been represented as a reliable brand. Wish I had done some research on this problem before repairing it! The control panel went bad after 18 months (and at least 6 months of this time it was not used at all!). The repair cost $300, the dishwasher only cost $429, and if I had realized how much this would cost I would have bought another dishwasher instead. Wonder how long this control panel will last? I called Maytag to complain and was told by Dana badge no. ** that there was nothing to be done as it was out of warranty. We have had dishwashers for 10+ years before that never gave us any trouble. I told her I wanted to speak to her supervisor and she told me she didnt have one! Really, how about if George Moore the CFO or Arthur Learmonth the President call me back on this one! We shall see what they say, but I can see by all the complaints about the same issue with Maytag dishwashers that we will probably be out of luck unless we start or join a class action lawsuit (looks like there is one in California already). I will amend this post if Maytag decides to stand by their product and at least pay for the cost of the control panel, but Im not holding my breath.

We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.

Problem with the front panel are the dishwasher has been replaced 2 times in 3 months. Was told by the tech repair person is not a well made product. He would replace it if he could had a warranty and added a new warranty for 1 year and is up again and of course have to do it. Was told if it happens again they most likely replace with a new unit. Hopefully. Not happy.

We purchased a Maytag dishwasher model number mdb7749sbm in April 2013. March of 2015 the controls stopped working completely. We looked online and instantly found it was a problem among many others, and said it was a result of corroded ribbon cable. We opened the panel and, sure enough, inside the ribbon cable the electrical wires were completely rusted through! We called Maytag, and, of course, despite the numerous complaints of the same problem, they would only fix it if we paid $250, or send us a replacement part for $350 to fix ourselves. Not going to spend that much on a dishwasher that already cost $600 and only lasted 22 months! We are attaching a picture that shows after we tried cleaning the rust (when Maytag refused to fix it) how much of the electrical wires disintegrated! We tried soldering a small wire to connect it again, but the ribbon was so thin it just melted right through.

Maytag dishwasher model MDBH949AWW - I purchased a dishwasher thinking I was buying the best (laugh is on me). The date of purchase was 1/18/10, the control panel was replaced on 5-25-11 at no charge. On 10-15-12, the control panel failed again so I was forced to hand wash an entire load of dirty dishes. I used the dishwasher once a week. I am debating if it is worth it to repair it or replace it, in light of the fact that it could go out again the next year. Wish I had found this website before I made the purchase.

It meets all of my needs and expectations. Its quiet looks nice and does a very good job of cleaning dishes.

We purchased a new Maytag dishwasher last year when we purchased our new home. All the other appliances were Whirlpool. This dishwasher runs forever. We have huge electric bills and I am sure this is a contributing factor. We purchased it from Lowes. They have sent out two technicians who say there is nothing wrong with it. One said it was because it was in an island. The other that our water is not hot enough. He turned the water heat up and now you have to warn people using it to be careful or they will get burned. No wonder the Maytag repairman is so bored. He knows the appliances he services are junk and doesnt bother. Take my advice. Buy ANYTHING BUT Maytag!

Thanks for the other reviews about the control panel problems... I too have the same issue with the short circuit. My Maytag dishwasher mdb7749sam1 was installed in January 2013. I spent an hour on the phone and the chat... HERES THE SOLUTION: When I told them the machine started in the middle of the night on its own, it became a safety issue. I have all the same problems as everyone else, flashing lights, the washer does not properly respond to the input from the control panel... I was told that even though it was out of warranty, as a gesture of goodwill Maytag is sending out an authorized repair service to fix whatever is wrong at no cost to me at all... Tells me that there really is an underlying issue. Anyway best of luck to anyone else in the same boat. I rated them as a 3 - not happy that this machine failed and I wont buy another, but they seemed to jump on fixing it...

My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.

Loading is easy, operation is extremely quiet, dishes are very clean even on normal auto wash cycle. White, integrated depress buttons, full size, removable utensil baskets, upper and lower racks, top rack is manually adjustable, stainless steel tub. White front which is what we want not the ugly old metal stainless steel, usage buttons are on the upward facing edge of the door, pull down handle is nice size and very sturdy. Model is MDB8959SBW3. Even on normal auto wash cycle dishes are clean without much pre-rinsing. Purchased 10/14 from local dealer and professionally installed. So far we love it.

Purchased in 2013, they have replaced the control panel twice in 2014 and AGAIN 2015, now WAITING for the replacement control panel AGAIN. Maytag claims there are no recalls on this dishwasher model number. But after reading all these reviews why is there not a recall. Maytag is of no help when you call. They claim as long as they keep replacing the control panel it still can be repaired. This can be extremely costly WHEN THE CONTROL CONSOLE PANEL keeps breaking. Obviously there is a major problem with this part and why is Maytag not recognizing this issue.

MDB7749AWM1 more Maytag corporate garbage! I bought this dishwasher since my last one, Whirlpool, gave out at three years (garbage motor from Korea) thinking this would be a quality product made in USA. Well after about 6 months into usage and under warranty, the circuit board went out! The repairman assured my wife that it was rare to replace it on a Maytag. Now 9 months later, out of warranty, the circuit board goes out again! I know what it is, I can fix it, but will Maytag work on fixing to get a better circuit board? No! The US government is a puppet to all these companies that keep getting bigger and fatter! I say buy foreign products! Enough of these fat companies buy the competition out and giving the US public no option. Preston E. Tucker said it best: You let the big guys push the little guys out of the game and you will end up with garbage for products! Do yourselves a favor, buy Bosch, LG or Samsung. I know their products are not better but just maybe, someone in these corporate offices will see that to sell in the USA, you have to sell quality again!

I bought the dishwasher (Model MDB7749AWM) 15 months ago and paid $490.00. I had to put a new console in it ($245.00) on 07/16/2012. So that’s $735.00. Two days ago, the console went out again! I’m not putting $245 more in it! I called Maytag’s office. They more or less told me that was my problem! I am throwing that piece of junk away! And I’m buying a different brand. Maytag does not stand behind their product. Last Maytag I will buy! Warning! Do not buy Maytag!

I have a Maytag dishwasher and the bottom rack has rusted out so that it cant hold dishes. The dividers break at the bottom. I was told by Maytag parts that this is a common problem and theyre hearing from a lot of consumers about this, but it will cost $196 to replace.I spoke with customer service who told me that dishwashers only last 8 to 10 years” and since mine is 8 years old, I should expect that it would rust. Thats unbelievable. They wont replace the rack, nor offer it at a discount.

Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.

We have had 2 Maytag dishwashers only last less than 2 years. Since we can only have a portable because of owning an older home the expense is too much anymore. We also had a Maytag Neptune clothes washer last only 2 1/2 years. We had always respected Maytag and trusted them. That trust is gone. It is too expensive to buy and lose them after barely 1 1/2 years. We had a Kenmore that lasted 23 years. I dont know what company to trust anymore. The one we just had quit working a month ago was purchased October 3013. Maytag dishwasher Model #MCD4809PAW2 Serial #F34003436.

I wish I had read these reviews before purchasing my dishwasher. I have used it 40 times max. The control board went out. They want 307.00 to fix it. Really? Why would I fix this piece of crap when I can buy a cheap one for that price that would work better. Ridiculous! I paid good money for this dishwasher and the warranty that comes with this is a joke. Save your money and brand from a company that stands behind their product.

In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.

Two months after my warranty expired, the motor burned out on my dishwasher. I called Maytag to see what they would offer, but they would only offer a discount on the actual part. I was so angry I was ready to buy a new dishwasher and forget about them...but I dont have that kind of cash to throw away. After going 5 weeks without a dishwasher (first-world problem) I paid for the part and a repairman to come and fix the dishwasher. Now 3 months later, the touch panel wont work. I am so upset that I wasted the money to fix this piece of junk. I will never purchase another Maytag again.

Does a good job of cleaning but takes much longer to complete. Pretty much standard features. Has rinse only cycle, air dry only cycle, and cycle for pots and pans. Top rack had special holders for long stemmed glasses which I dont need. Standard size. Same size as my Kitchen Aid. White, front load, no special appearance. It takes much longer than my old dishwasher. Also the soap dispenser broke after 2 months and had to be replaced. It requires that two buttons have to be pushed to start. My old one only required one. It does a good job of cleaning.

We purchased a Maytag dishwasher mdb7749sbm1 in 2014 and have had nothing but problems with it since it was delivered. Within a year of owning it, the top jet fell off. We had it replaced and the repairman warned us that it would probably come off again due to a faulty latching system. In the last six months one of the brackets that holds the upper shelf has broken off and the dishwasher leaks every time we use it.My last cycle leaked so bad that essentially it completely soaked the extra large bath towel we place in front of it and travelled halfway through my kitchen. Not to mention that it never washed dishes well, regardless of what cycle we use, which/how little or much detergent/rinse agent and it does not filter at all, as theres debris all over my dishes and glasses. I am now looking to replace it before like other reviewers a control panel fire occurs. Strongly recommend staying away from this brand.

It’s really quiet and it cleans the dishes, pots, glasses on just 1 cycle and I’ve had it loaded more than one time. I do use rinse aid and I do occasionally use dishwasher cleaner. I wouldn’t own angry other than a Maytag dishwasher. They last forever. The commercial about calling a Maytag service man is true! I’ve never had to call fior service! Well worth the money!

My husband and I are very disappointed and upset about our new Maytag Dishwasher model MDB8949SBM. We only have had this dishwasher a little over a year! We purchased in May of 2014 and in June 2015 the control panel lights were acting crazy. Actually I even think it started earlier but just thought it was me pushing buttons wrong and wasnt that bad. Then in June any button you push on would not even light up!! I have stopped using dishwasher since June and now it is October! I was so done trying to push the right cycle that I wanted! I will never purchase another Maytag ever!! Just saw there is a Lawsuit here California. Yes!! But I have not seen any information yet on this lawsuit. I am calling Maytag!

I purchased the top model Maytag dishwasher, and within four uses, I noticed major water damage to the side of my cabinetry. I pulled out the dishwasher and realized it was coming from the side unit where water enters the tub. These things happen, and I phoned their customer service department expecting this unit to simply be replaced, being that it was less than a week old, and that I would have been left a satisfied customer. They were willing to send a technician over to try to fix the problem, but not replace it. I now have to replace my cabinets, and maybe even my granite as it may be damaged in the removal process. I am not asking them to fix that even though the damage was caused by their dishwasher, but a new dishwasher, I did expect them to cover. Their customer service stinks, and I suggest to anyone that if you have any problems with a new unit, the best thing to do is return it to where you bought it. Im sure they will gladly give you a new unit and send the bad one back to Maytag. Dealing with Maytags customer service is the worst thing you can do. They do everything in their power to not replace it. Instead, theyd rather lose a customer for life. Whats sad for them is that Im a builder, and I usually build approximately three houses per year. Thats a lot of units theyve lost sales on over a simple replacement of a dishwasher. Its not a good way to do business. The bottom line is, stay away from Maytag.

Weve got a 3 year old dishwasher thats stopped working. First some of the lights on the control panel wouldnt light up, now only one light will light up and it wont start at all. Maytag would be better served to stick with the older mechanical switches and settings if it cant manufacture reliable electronic control panels.

Purchased this dishwasher 3 1/2 yrs. ago. Control panel went out. We would have had to pay almost the cost of new one to replace the part! Maytag used to be reliable. The dishwasher we owned previously (not Maytag) was still working after 12 years!

I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.

We purchased a full house of Maytag appliances to support American Made (ourselves). It is very disappointing that our Maytag dishwasher Model # MBD 89595BW3 has completely quit functioning properly. All the lights came on and nothing worked after that. We contacted Maytag and was told to turn off the power and restart after 2 minutes which did absolutely nothing. No problem - try again. Again, nothing. The disappointment is compounded by the fact that this dishwasher is only 2 years 7 months old. It is too bad that an American Made product didnt last long enough to show any wear and tear. Investigation to repair resulted in cost prohibitive investment. So sorry Maytag, we gave it a shot. Moving on to a more reliable rated brand.

Our Maytag dishwasher was just past the 1-year mark when the control panel stopped working. A certified Maytag repair service came out to diagnose just that and charged us $89. Maytag sent the user interface out to us, and my husband noted that there was absolutely no way that the part could be installed wrong. The wires could only go one way. The repair service (DSM Appliance Service) wanted another $120 to install it. We installed it, and it still doesnt work. Maytag will no longer assist us in any way. I will never buy a Maytag or Whirlpool appliance again. After investigating, I see that this control panel issue has happened many, many times; and I wonder why there hasnt been something done about it.

I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for $500.00. It’s quiet series 300 MDB6601AWQ. After 3 years of use, the control panel is completely dead. It was only working on one setting for the last year.

I purchased a Maytag dishwasher at Home Depot in Roanoke, TX on 07-14-2011. Model Number: MDB7749AWB2Serial Number: F12604431Unfortunately, Ive just been obliged to open my third service call on this new dishwasher. The first service call was made in August 2012, just outside of the first year warranty period to repair a wire which had come loose in the control panel, making the dishwasher inoperable. The second service call (May 2013) was to replace the front panel housing and touch pad which had broken off at the screw-mounts holding it on to the door. As the handle to open the dishwasher is part of the front panel (which must be pulled out pretty hard to open as it does not have a latching mechanism) screws set into unreinforced, thin, plastic posts holding the panel to the door seems like a serious design flaw.The third service call which I placed last week (August 2013) is to address the fact that the dishwasher has become completely inoperable with no lights on the front panel and is completely unresponsive. To say the least my experience with this product (and by extension the Maytag brand) has been a serious disappointment. I guess the reason I no longer see those TV commercials with the lonely Maytag repairman is because these days hes actually really busy fixing broken down ** Maytags. I will never, ever buy any Maytag or Maytag-family brand appliance ever again.

After first dishwasher was recalled, this one (installed less than 4 years ago - Oct. 2010) had the electrical panel burn out - two years ago. Now - for second time. LAST TIME BUYING A MAYTAG!

I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 2010 and 2011, it had dead control panels. The first time, it was under warranty. The second time, it was not, and I purchased a costly service plan to have it repaired. Now, 2012, its dead a third time. Maytag tried to tell me that I could purchase another plan for $289. I informed them that for that cost, I can replace it with a dishwasher that doesnt require costly service plans and yearly repairs. They informed me that their parts only have a 30-day warranty. If theyre not willing to stand behind their products enough to admit that one is faulty, then Im not willing to stand behind them as a company.

13 months after installing the dishwasher, the touch pad no longer functioned. Called Maytag 800 number and they said out of warranty. I sent out repair man and he gave me a price for repair totaling approx. $300. Called back to Maytag and asked for a supervisor, she agreed to send the parts for free and I had the repair man install. Out the $120 for the repair and wonder how long it will last this time! I will consider a buying an extended warranty? Next time I will buy a lesser priced dishwasher with a dial, no more touch pads.

Purchased a Maytag - MDB7749AWM1 dishwasher in 2011 from Home Depot. The door seal has failed several times and been replaced by a serviceman. The warranty has since run out but the seal continues to fall out every time you run the dishwasher and open the door. Has anyone else had a similar problem? I have considered gluing the seal in place but cant find a glue that will handle the temperature. Im sure that Maytag will say they have never seen this problem before. Maytag is off my purchase list forever!!!

Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!

A dishwasher was on sale $500 and stopped working in under two years. It was a stainless steel Maytag. No one will help service it, and it seems unreal that a dishwasher should break down so very quickly. To not already work in under two years is astounding.

Similar to dozens of others, we purchased a Maytag dishwasher from Home Depot in March 2011. Recently, it stopped working, dead - no lights, no action. Called Maytag and they referred me to a Maytag Repairman: Coastline Appliance Service of Huntington Beach, CA. The serviceman came out and spent 20 minutes, checked the door switch for continuity, and declared the control panel bad. How do you know its the control panel, I asked. Its my gut feel, based on experience, he said! He charged me $129 for the visit and said a new control panel would cost $380! After reading other posts online, I can only conclude that a new control panel (if that is, indeed, the problem) will also go bad in the next year or two. So, like so many others, were off to buy a new dishwasher - and we will never buy a Maytag or Whirlpool appliance again.

I purchased a Maytag Dishwasher, Model MBD7609AWW2 from our local (small) Sears store in late 2011. I purchased Maytag because of reputation and experience with the brand. In June 2014 the control panel failed. I replaced it myself and the dishwasher worked fine for a little over two months. Today, it has stopped working again and the control panel again has gone bad and has to be replaced. Sadly, the dishwasher is great in cleaning dishes. I have only had to rewash maybe one or two items in the time that Ive had it. I purchased Maytag because my previous dishwasher was a Maytag that lasted 20 years. Granted I did have to change the belt twice but it was an easy fix. Ive tried repeatedly to contact Maytag today but they are experiencing extremely high call volume... HA! I wonder why? The dishwasher was warrantied for a year and based on the experiences I have read about online, this model was apparently an absolute failure. No more Maytag anything for me... I guess the Maytag Repairman is bored because Maytag doesnt stand behind their appliances.... anymore...

We bought Maytag Dishwasher on October 9, 2019. Due to the installation difficulties we were not able to install and try it right away. Lowes warranty expired in 30 days, and the dishwasher is not cleaning the dishes. Even with the hand prewash of all of them-they come out dirty. I have to clean them after. The dishwasher is very weak. We contacted Maytag and were told that they can do nothing for us, only send technician (we have to pay $160 per visit). We can not return or replace it, the quality is very poor, so we will have just to buy a new dishwasher and lose 500$ for this product.

After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.

I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago. The last few months the controls have been acting odd. The control lock would automatically just turn on at odd times. Yesterday when I hit normal cycle it went to a different cycle and had many other options lit. It would not start. Finally it went dark, no lights, no nothing. I see many people have had these types of issues with this type of Maytag dishwasher. Disappointing. A dishwasher should last longer than 3 years. Sears said they would send a repairman out but it would have been minimum $200 after it was all said and done. Id rather own a non-Maytag dishwasher so we went and bought a different brand.

Dishwasher model: MDBH949AWW3. Gradually over a months time lost its control functions and its status display. Ten days ago the last button to fail was the start button and the dishwasher stopped working. Maytag confirmed over the phone that there was no recall on this model. The part costs $190 and is out of stock till end of October 2013. I opened the dishwasher and took a closer look at the keypad. It has the cheapest touch buttons I ever seen. Maytag had provided at purchase time a user guide and a large sheet with a sketchy incomplete drawing (W10142800C) for service use only. I made my own schematics and I built my own keypad for less than $50. You may notice that the info I have on my attached schematics is missing from Maytag/Whirlpool incomplete drawing. My keypad is working fine and will outlast all the remaining parts in that dishwasher. I wish there is an angry lawyer out there with a bad dishwasher like mine that will use this info to sue Maytag. Please give the schematics to any user having troubles with this lousy touch pad.

We bought a new dishwasher 2 years ago. Top of the line Maytag Model #MDB8959SBW3 $749 plus tax. We bought this one because they told us what a great 10 year warranty it had. Found out that is a lie. The only thing the 10 year warranty covers is the stainless steel tub, the racks and chopper blade. The stop button on the control panel (circuit board) quit working and the dishwasher wouldnt start. When I called Maytag they said So sorry. It broke so soon, but that is not covered.We were told by a repair shop that Maytag has had nothing but problems with their control panel and the control panel part alone is $150 plus tax plus installation. Our old Maytag lasted 13 years and was still running great, but needed to be replaced because the racks were rusting out. I wish I would have kept the old one. I will never buy Maytag again since it is now made by Whirlpool. If Maytag is having so many problems with their control panel, they should be recalling them.

I bought a full Maytag kitchen in 2010 because like many others, I trusted the brand. However, before I knew it, the dishwasher broke down. I live in Canada so I get Whirlpool (owns Maytag) 2 year limited warranty. Thank God for that because I have had the repair guy come 7 times. Each time for the same problem (control board) and they have replaced a listed of parts with no success. I have asked them to honor their no lemon policy but am given excuses as to why someone has to come see it first before they can give me a new one. Once the service guy arrived he obviously has no idea about anything and just goes for the repair. Its so frustrating.I am fed up. It is completely unacceptable because now Im losing money staying home waiting for the repair guy. Maytag is the biggest piece of junk I have ever bought. I only hope you see this before buying a Maytag product. Like many others here I use my dishwashers once a week. Now Im faced with a dilemma where I might have to purchase a new dishwasher as soon as my 2 year warranty runs out. My $700 went down the drain.

I purchased our Maytag Dishwasher in 2014 (Model # MDB77495B) and after a little over a year, of course after the warranty had expired the panel started to act up. I did get it repaired costing over $300 for parts and service thinking all is well. The repairman that came out had to come out twice once to look at and then again to fix after the part came in. We had a conversation and he said that was common with this brand, the steam sometimes affects the panel. I spoke with Maytag about getting an extended warranty but after looking at the cost passed on it. Well now the panel is acting up again. If Maytag thinks I am going to have another repairman come out well think again. I will see how much the part cost and do it myself if it cheap enough, if not I guess Ill be back to washing dishes by hand for awhile. I bought this brand feeling that it was American made and the cost was on the expensive side that it would last. I am disappointed that this has happened again. For the money spent it should last at least 10 years. My old dishwasher that was given to me used lasted over 15 years with not one problem. Its a shame we cannot get good working appliances as we did back in the day.

Purchased Maytag dishwasher model # MDBH979SAM1 on February 8, 2014. 6 months in paint came off door. Added 5 year extended warranty on 4/21/2015. Dishwasher started not working properly on 9/24/2015. Hit one button but a different would light up until finally on 10/2/2015 it quit working. Called for service On 10/2/2015 10:30 pm no answer. Tried again on 10/3/15 same answer. Tried again on 10-5-15 finally answered and they called repairman. No answer but they gave me his number so I could call him if he didnt call. Finally called him and He told me he was busy and could not come repair my dishwasher. I called MaytagNed they said he would come. When I called he said he was not coming. He had truck trouble. 10-12-15 Called Maytag back and they said they would find another repairman. They would call me back. Into 2 weeks waiting on appointment. I will never buy Maytag again. It didnt clean dishes good when it did work!

Purchased a Maytag dishwasher 1 1/2 years ago and the panel went out. I paid $550.00 for this item, wanted to get a nicer one hoping it would last. Of course they only have a year guarantee for parts and Labor. Will not buy another Maytag appliance again!!!

We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.

I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delivered on Friday July 18, 2014. On Friday July 25, 2014 two plastic clips that hold the top rack on broke, and one whole side of the top rack fell down. I called the 1-800 # in the book. Then I called the repairman they recommended. He came out on the Monday July 28, 2014. By the time he got here, the clip on the other side broke. Now the rack was hanging by one plastic clip. While waiting for these parts, the last clip broke and the rack was completely detached. So he received the parts on Friday Aug. 1, 2014. When he arrived, lo and behold, they sent the wrong parts. He had the side tracks that hold the rack, not the cheap plastic clips that attach it to the racks. So I have had my new dishwasher 14 days, and have been able to use it a total of 4 times before it failed. I am now awaiting the new parts. The parts that broke are made from a cheap thin plastic, and this is expected to hold up the entire top rack and the dishes its holding.

I purchase the Maytag dishwasher Model: MDB7749SBM from Home Depot in Plano Tx around June of 2013. The start/resume and cancel/drain button lights either flash or wont turn off and keeps trying to restart the wash cycle. I have only had this DW for 1 1/2 years. That’s pathetic! I went through the manual and tried everything it recommended but it didnt work. So far the unit still cleans dishes. Based on all the reviews I have seen on these Maytag dishwashers with the same issue, you would think there would be a recall. All the appliances in my home are Maytags and Whirlpools. Maytag and Whirlpool are now the same company. Depending on how they handle this issue will determine which appliances I buy in the future.

The dishwasher would not start July 30 2015. Tried to get service around here and no shops could respond. Called Midsouth Distributors for circuit board. They did not have one but would order and gave me the part # W10595570 based on the Model # MDB7749SBW3. Hoping could find one quicker somewhere else. Ordered one overnight from Sears and planned to replace the board by myself. However, I noticed the flat wire with 14 wires in the ribbon cable had brown spots. From my experience in the electrical systems, I realized this must be shorting out the start signal to the dishwasher logic controller. Sure enough, after scraping this off with a sharp knife, I was able to start my dish washer.My previous MAYTAG lasted 20 years. I bought this one in February 2014 at Home Depot. The design for the electrical controls is obviously very poor as testified by so many angry owners. MAYTAG should be required to replace all these control panels with a improved design at their cost. I hope this obvious poor design of a part gets attention in the United States and ConsumerAffairs will help us. I have called 1-800-688-9900 and registered with MAYTAG a complaint about this poor design.

MDB7749SBW - Purchased a new dishwasher from Home Depot & had them install it. It worked for 6 1/2 months & the control panel blinked & went dead. I did some research & found there were a lot of problems with the control panels & even a class action lawsuit. I went to Home Depot & they said contact Maytag & brushed me off. I set up a repair per warranty & all was fine for 10 months & same problem has happened again. I told them at Home Depot to replace the unit since nearly every repair job on the control panels prematurely fail again every time. I am going back to the Home Depot again. I do have older Maytag appliances that perform as required & I do know Lowes would have replaced the defective dishwasher.

First dishwasher was overheating fried control panel, turns out there was a recall. Got another Maytag at a discount. Thanks for nothing, little over a year, its fried too. Will never own another Maytag product again.

I purchased a floor model Maytag Dishwasher from Abt electronics about a year and a half ago. 2 months ago, various light started flashing. Somehow I managed to get it going. Some blogs reported it might be a drainage problem. Others suggested pressing a certain sequence of buttons. After Each time I got it to work, it became harder the next. I bought Maytag because my old dishwasher lasted 13 years. What is interesting is that a company whose name Ive forgotten sent me bimonthly requests to purchase a warranty from them. Now they have stopped. I am a single mom of 3 with an unemployed ex. I work and support my family without any assistance. I count every penny. I cannot afford repairs nor a replacement now or any time soon. This is a travesty.My door says 10-year limited warranty and the delineates stainless steel tub and racks and chopper blade, but not the panel. I do not understand how Maytags denial of the problem and their unwillingness to correct the problem can improve their image. I will never purchase from Maytag or its associated companies ever again. What a scam! To be honest though, I have not contacted the company since it is not under warranty and all the blogs have relayed the same message: Maytag denies there is a problem.

My dishwasher is less than 2 years old. Dishwasher will go on when we are not in the house. Cant control the panel. The control panel lights all come, have to cancel to stop the machine. This could be a fire hazard.

Purchased this Maytag dishwasher from a local Home Depot in Feb. 2014, no problems until now in late July 2015 (about 18 months). The control panel is not responding. Start/Resume light is off, pressing it doesnt seem to do anything. Cancel light is off, pressing it does trigger the cancel drain process. Wash Cycle choices either dont respond, or for 2 of the choices engage an incorrect cycle. Option choices dont respond.Delay light comes on when an incorrect cycle choice displays but stays at 2 hours, can not be toggled off or to a different delay length. Holding Control Lock or Delay for 3 seconds doesnt seem to clear the circuit board logic. Problem began with the Cycle choice buttons defaulting to Rinse Only about three days ago. I assumed user error so let that cycle run, then was able to choose a different cycle (cant remember which one) which also completed. But since then the control panel behaves not at all or incorrectly as described above. Seems to be a common Maytag control board/panel problem, so will probably replace (with something other than Maytag) rather than repair.

MDB4949SDM1 - After owning Maytag model MDB/C-2 for thirteen (13) plus years, I decided to purchase the subject Maytag Model when my 13 year old died. Big mistake. Previous model was very simplistic in rack design and it provided user-friendly options such as two detachable baskets for silverware and a special rack for delicate items.The new model has been designed so your dishes go in on angles on the top rack and as such bowls, small plates etc never stay in place once you move the rack and the lower rack configuration was redesigned and the rear area which was open to allow for bigger pots and pans to fit better has been removed, so now you have to lay your pans on top of the tines, very difficult to low the dishwasher.Additionally, I purchased the stainless steel model; apparently in the coating process a drip pattern was sealed that you can see when sunlight hits dishwasher. Further the stainless steel face that they bond to the door has popped, so when you grab the handle the face pops in and out. Lastly the new design has an adjustable upper rack; I tried numerous times to adjust the rack and couldnt so when I called Customer Service for these issues, it basically boils down to if the Service Man comes out and determines my issues are cosmetic and the rack which Ive never been able to adjust should happen to work then I have to pay the service call as there is not warranty coverage. So I declined the Service Call and advised that this would be my last Maytag purchase. I highly recommend anyone considering this unit fully investigate and test out before buying.

Our Maytag Bravos Quiet Series 300 is anything but quiet. Within two years of purchasing it, we now hear an F18 jet fighter taking off from our laundry room. Neighbors near and far come running to avoid getting injured when the spin cycle kicks into after burner. Seriously though, this looked to be a nice machine and operated flawlessly until a month ago when the spin cycle started sounding like a jet fighter taking off. I am handy and often fix appliances and things around the house. From reading reviews here on Consumer Affairs and other places, I am finding that the noise problems are more common than not. Investing $400+ into a replacement tub/bearing set would further support Whirlpool/Maytag and the sucking sound they make to get at my wallet. From what I have read, I am likely to have more problems after fixing this one (it will likely break again). I am going to quit while I am ahead and purchase a new washer. Whirlpool/Maytag will never see my business again. Its ludicrous to have an expensive appliance like a washer only last two years. BTW, I just spent $200 to replace the control panel on my 4-year old Maytag dishwasher. A cheap and horrible design. The part probably cost $10 to make. BOHICA. (bend over, here it comes again). FYI: Whirlpool owns and sells its products under several other appliance names. Names that include, Kenmore (yes, Sears), Maytag, KitchenAid, Jenn-Air, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht and Consul (Wikipedia source). Like a Lotto Scratcher, peel the Whirlpool or Maytag name sticker off and underneath you will find the real name... CRAP! Its sad to think that you have to purchase products made in Korea to get quality. Very sad.

Purchased Maytag Dishwasher Model MDB7749SBW3 in April 2014 along with other Maytag appliances to go into our home in the Georgia Mountains. Purchased Maytag for 2 reasons: 1. American made 2. Reputation. Bottom line, after just 2 years the dishwasher has failed. I prewash by hand everything that goes in. First the normal cycle stopped working. Then lights on front panel would randomly turn on and dishwasher would turn on by itself, and run for hours. I suspect this could be a fire hazard. I have tried front panel resets, cycling power, etc. Nothing works... It is really sad that American products are third world. I will replace the board myself in hopes of getting another couple of years out of it. No more Maytag for me. Rest assured every time I see someone in Home Depot or Lowes, looking at Maytag appliances, I will go out of my way to warn them.

We 19 years and gently used. The door latch broke. We purchased a used quiet series Maytag dishwasher and found that the door latch failed on this. I recently found over 600 complaints for the same problem. If you are receiving this many complaints and its one of your most frequent complaint, do you think its time for a redesign of the door latch mechanic is??? Or are you relying on your reputation and dont care about quality anymore?This is it for Maytag. Im glad we didnt buy a new Maytag because we would be stuck again with a crappy door latch. If you cant be bothered with fixing your door latch issues and you know that you have a long term problem here, you at least can send a new door handle kit to those of us who are complaining. Of course you wont do that. And the only recourse I have as a consumer is to tell others about the ongoing problem with your front door latch on my social media. Sadly, you are now only another crappy dishwasher with no real quality control. I bought several appliances from you because of your reputation for appliances that last. Seems that is now a myth.

Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...

Upon remodeling our kitchen about 4 years ago, we decided to put in Maytag appliances, one of which was the dishwasher . On Nov.29th, our granddaughters were playing with our dog when they ran through the kitchen and the dog started to yelp and went down and started to bleed. As she went past the washer her leg was sliced open by the bottom of the washer door. As it turns out, the bottom of the Maytag dishwasher doors has a sharp cut edge with no covers at all along the entire bottom of the door. We have also read about two children who have had the same thing happen to them. This is a very serious problem that needs to be addressed as soon as possible. The first surgery as of now has been $3,600.00 because of cut tendons. It would be totally irresponsible not to warn all consumers of this extremely serious hazard considering most families let their small children play in the kitchen

Maytag Dishwasher control panel is not working again! We have owned dishwasher for less than two years but needed repair twice. This time the warranty has expired. We will not have it repaired again. Its too expensive! We will never go with Maytag again.

We purchased a Model MDB8949SAWO Maytag dishwasher in September 2012. The control panel failed in November 2015. We wrote a letter to Maytag (Whirlpool) expressing our disappointment and received a call from Maytag customer service. The Customer Service representative informed us because we contacted our local repair facility directly, no reimbursements would be provided. During a subsequent follow-up call, I was informed by the Customer Service representative that Maytag manufactures quality products and that no premature failures were occurring with Maytag dishwashers. The Customer Service Representative stated that we should have purchased an extended warranty which lends some support to the fact that Maytag dishwashers are essentially junk. Never again will we purchase any Whirlpool products.